Salary and Benefits We are Wilmington plc, a dynamic and expanding group turning knowledge into advantage through trusted information, training, and insight for professional markets across Risk and Compliance, Finance, Legal, and Insight. We are evolving into a RegTech Business Services platform, and this senior role reports directly to our CEO with a broad mandate to shape our technology future. This is a hybrid role based in London EC4R with a competitive salary of £170,000+ plus a 20% performance related bonus and excellent benefits, including 30 days annual leave, a 20% share package, hybrid working, life assurance, Vitality private healthcare, subsidised gym memberships, cycle to work, discount vouchers, and wellbeing resources. We are committed to inclusion and offer a workplace where leadership, innovation, and purpose come together, with strong development opportunities and the chance to make a meaningful impact for our customers and our business. Requirements We need deep expertise in cloud architecture across AWS, Azure, or GCP, including large scale, resilient system design and frameworks such as Well Architected. We need strong experience in Enterprise Architecture, solution design, and delivering complex technology transformations at scale. We need proven capability in modern engineering practices, including containerisation, CI/CD pipelines, Agile delivery, and code quality tooling. We need a strong understanding of data platforms, visualisation, and product management principles, with the ability to translate market and technology trends into compelling roadmaps. We need experience with CRM platforms such as Salesforce and/or Dynamics 365, e learning platforms, and data led or information services environments. We need demonstrable success leading M&A technology integration, from due diligence through to post acquisition execution. We need a strong research orientation and a passion for identifying, assessing, and embedding emerging technologies. We need extensive experience of 10+ years in senior technology leadership roles within digitally enabled, platform driven, or media led environments. We need hands on experience with AI and LLM platforms such as Claude and GPT, including an understanding of capabilities, trade offs, and enterprise adoption. We need working knowledge of Model Context Protocol (MCP) and agentic AI architectures, with experience integrating AI securely and at scale. We need practical experience in enterprise AI governance, prompt engineering, and deployment approaches including RAG, fine tuning considerations, and risk mitigation. We need experience leveraging AI assisted development tools such as GitHub Copilot and Claude Code to materially improve engineering productivity and delivery outcomes. We need permission to work in the roles location by the start of employment. Responsibilities We will define and deliver our technology vision so it underpins our strategic ambitions and accelerates transformation across the group. We will lead the delivery of a modern, composable architecture across proprietary platforms, cloud infrastructure, CI/CD pipelines, and core business systems such as Salesforce. We will ensure our technology scales and integrates effectively to support acquisitions and rapid business growth. We will build, inspire, and lead a high performing technology function spanning Engineering, Architecture, Data, and Systems. We will embed a culture of technical excellence, learning, accountability, and continuous improvement. We will champion Agile and product led delivery models that drive measurable business outcomes. We will define and execute an ambitious AI strategy, unlocking value from LLMs and emerging technologies while protecting governance, ethics, and intellectual property. We will design and oversee an internal AI operations platform that integrates enterprise systems, automation workflows, and data assets. We will establish robust AI governance frameworks aligned with regulatory expectations and industry best practice. We will drive AI assisted development approaches to improve productivity, quality, and speed to market. We will manage strategic technology partnerships and vendors to maximise value, innovation, and performance. We will set enterprise wide technical standards to ensure consistency, resilience, and long term sustainability. We will improve operational efficiency, availability, and performance across infrastructure and services. We will support strategic planning, financial oversight, and investment business cases at executive level. We will lead technology input into product and platform roadmaps aligned to business unit priorities. We will act as a visible, credible technology leader internally and externally, representing our vision and capability. Technologies AI AWS Azure CI/CD Claude Code Cloud Copilot CRM GCP GitHub Support LLM PLC Salesforce Office 365 CTO
21/06/2026
Full time
Salary and Benefits We are Wilmington plc, a dynamic and expanding group turning knowledge into advantage through trusted information, training, and insight for professional markets across Risk and Compliance, Finance, Legal, and Insight. We are evolving into a RegTech Business Services platform, and this senior role reports directly to our CEO with a broad mandate to shape our technology future. This is a hybrid role based in London EC4R with a competitive salary of £170,000+ plus a 20% performance related bonus and excellent benefits, including 30 days annual leave, a 20% share package, hybrid working, life assurance, Vitality private healthcare, subsidised gym memberships, cycle to work, discount vouchers, and wellbeing resources. We are committed to inclusion and offer a workplace where leadership, innovation, and purpose come together, with strong development opportunities and the chance to make a meaningful impact for our customers and our business. Requirements We need deep expertise in cloud architecture across AWS, Azure, or GCP, including large scale, resilient system design and frameworks such as Well Architected. We need strong experience in Enterprise Architecture, solution design, and delivering complex technology transformations at scale. We need proven capability in modern engineering practices, including containerisation, CI/CD pipelines, Agile delivery, and code quality tooling. We need a strong understanding of data platforms, visualisation, and product management principles, with the ability to translate market and technology trends into compelling roadmaps. We need experience with CRM platforms such as Salesforce and/or Dynamics 365, e learning platforms, and data led or information services environments. We need demonstrable success leading M&A technology integration, from due diligence through to post acquisition execution. We need a strong research orientation and a passion for identifying, assessing, and embedding emerging technologies. We need extensive experience of 10+ years in senior technology leadership roles within digitally enabled, platform driven, or media led environments. We need hands on experience with AI and LLM platforms such as Claude and GPT, including an understanding of capabilities, trade offs, and enterprise adoption. We need working knowledge of Model Context Protocol (MCP) and agentic AI architectures, with experience integrating AI securely and at scale. We need practical experience in enterprise AI governance, prompt engineering, and deployment approaches including RAG, fine tuning considerations, and risk mitigation. We need experience leveraging AI assisted development tools such as GitHub Copilot and Claude Code to materially improve engineering productivity and delivery outcomes. We need permission to work in the roles location by the start of employment. Responsibilities We will define and deliver our technology vision so it underpins our strategic ambitions and accelerates transformation across the group. We will lead the delivery of a modern, composable architecture across proprietary platforms, cloud infrastructure, CI/CD pipelines, and core business systems such as Salesforce. We will ensure our technology scales and integrates effectively to support acquisitions and rapid business growth. We will build, inspire, and lead a high performing technology function spanning Engineering, Architecture, Data, and Systems. We will embed a culture of technical excellence, learning, accountability, and continuous improvement. We will champion Agile and product led delivery models that drive measurable business outcomes. We will define and execute an ambitious AI strategy, unlocking value from LLMs and emerging technologies while protecting governance, ethics, and intellectual property. We will design and oversee an internal AI operations platform that integrates enterprise systems, automation workflows, and data assets. We will establish robust AI governance frameworks aligned with regulatory expectations and industry best practice. We will drive AI assisted development approaches to improve productivity, quality, and speed to market. We will manage strategic technology partnerships and vendors to maximise value, innovation, and performance. We will set enterprise wide technical standards to ensure consistency, resilience, and long term sustainability. We will improve operational efficiency, availability, and performance across infrastructure and services. We will support strategic planning, financial oversight, and investment business cases at executive level. We will lead technology input into product and platform roadmaps aligned to business unit priorities. We will act as a visible, credible technology leader internally and externally, representing our vision and capability. Technologies AI AWS Azure CI/CD Claude Code Cloud Copilot CRM GCP GitHub Support LLM PLC Salesforce Office 365 CTO
Senior Salesforce Administrator (16750) As a technology team, we are at the centre of the enormous growth ambition for easyJet holidays. There is a huge portfolio of change planned to achieve our objectives and become the leader in our industry. Within the technology team, the Platforms team has a widespread responsibility for managing and maintaining the underlying platforms and applications and delivering the changes required that will continue to contribute to the success of easyJet holidays (Reservations system, data and analytics platforms, customer platforms, comms platform). We work with Product delivery teams and directly with the easyJet holidays business functions to understand and deliver the changes required, while also ensuring that the platforms themselves are secure, performant and reliable - and have the capability to deliver our ambition of being the holidays company in Europe. Job Purpose The purpose of the Senior Salesforce Administrator role is to manage the ongoing development, maintenance and support of the Salesforce platform, which provides core CRM, case management and sales management capabilities to the easyJet holidays business. We are looking for a proactive individual who can help us continually improve and enhance our Salesforce platform. The successful candidate should: Be the key contact within easyJet holidays for expert knowledge of Salesforce functions Enjoy all aspects of user management, including support tickets, training, and designing solutions with user satisfaction a priority. Improve and enhance our Salesforce platform by gathering requirements and feedback, designing scalable best practice solutions and managing the product roadmap Be comfortable with change management and governance, as well as communicating, prioritising, and managing all aspects of a Salesforce project Provide systems expertise to support product development / owning the implementation and ongoing support of platform changes Act as a point of escalation for resolution of complex issues in production Key Stakeholders The role will develop close working relationships with business users across the organisation, from functional users through to board level where necessary. The role will also require close collaboration with key technical stakeholders, such as Architecture, Security, Service Delivery, etc, along with maintaining a close relationship with other platform and product teams. Job Accountabilities Platform Administration Implement best practices for Salesforce configuration and management. Perform all necessary administrative tasks, such as modifying flows, page layouts, record types, assignment rules, approval processes, fields, dynamic layouts, apps, actions, custom settings, mobile administration, along with creating reports, dashboards, etc. Set up and manage sandbox environments as required. Proactive system maintenance, including security reviews, release updates, health checks. Manage data storage and other resources to ensure they are kept within limits. Maintain and update the service design package for the platform. User Management Set up and manage roles, profiles, workflows and groups within the Salesforce platform. Oversee the Joiners/Movers/Leavers process for contact centre staff. Ensure proper access controls and permissions are in place. Manage license usage to ensure it stays within limits. Monitor and improve user adoption. Change Management Configure, build, and test the Salesforce application as required. Help train users across the business, with new functionality and process changes. Complete all relevant documentation required for maintenance, training & ongoing support. Manage integrations and ensure broader technology change does not impact operations. Own the communication of any platform changes to end users and stakeholders. Track impact and value of changes against agreed KPIs. Own DevOps/release management processes. Product Management Using metrics, market trends and user feedback improve productivity of the org. Identify and gather requirements, translating into best practice, scalable solutions with a focus on exceptional user experience. Identify unused or underutilised platform features. Create a platform roadmap and define priorities, liaising with stakeholders. Work as part of wider project teams to design and deliver programme change. Prepare users and codebase for Salesforce Releases. Proactively look for ways to automate business processes and expand Salesforce functionality across the org. Reporting & Data Management Ensure data integrity and security within Salesforce databases. Build and maintain reports and dashboards to support critical business decision-making. Collaborate with data teams to support reporting requirements and data analysis. Identify trends and provide insights to improve key business metrics. Platform Support Manage and resolve tickets escalated from 1st line support. Collaborate with 3rd party support partners to address complex issues. Interact with Salesforce support to resolve platform-related problems. Drive improvements to support SLAs and processes. Provide out of hours platform support as required. Ownership & Delivery - Provides a high level of focus to deliver an excellent service to our customers. Monitors results, showing resilience to deal effectively with barriers and obstacles. Uses sound judgement to make timely decisions, when faced with incomplete information. Looks beyond the surface to identify and resolve the root cause of the problem, putting plans in place to ensure there is no recurrence. Building Relationships - Communicates effectively with others within own area, proactively sharing information with those who need to know. Establishes trust quickly by listening to others and working effectively with others within their function. Considers and uses the different views and perspectives of other people to enhance their own thinking. Builds strong working relationships with people within other teams to ensure own goals and those of others are delivered. Customer & Shareholder value - Anticipates possible risks within their own area to customers and to the business and takes action to prevent them becoming issues. Builds strong relationships with their customers by anticipating and responding to their needs. Encourages others to develop relationships with customers so that they can identify improvements within their teams to enhance customer service. Understands the key stakeholders of the business. Innovation & Change - Identifies opportunities within own area for continuously improving the way things are done, seeking to improve efficiency in everything that they do. Able to influence others to support the change by identifying the key stakeholders, explaining the rationale and the benefits of the change. Leads and supports change by explaining the need for change and understanding the impact on others. Comfortable working with high levels of ambiguity and change, and navigates a clear path through it. Key Experience Required Strong Salesforce product knowledge and at least five years of hands on Salesforce administration experience with Service Cloud/Experience Cloud Salesforce advanced administrator certification (other certifications are a bonus) Strong understanding of contact centre operations and technologies, including CCaaS solutions Background in designing complex, scalable, best practice solutions Proven experience supporting Salesforce upgrades and ensuring successful integration Proactive attitude to Salesforce enhancements with a deep knowledge of Salesforce products and their functionalities Experience in defining and executing a long term platform vision Understanding of triggers and Apex code Familiarity with data analysis and reporting tools Experience in change management and governance Excellent problem solving and troubleshooting skills Strong stakeholder management skills driving business engagement up to senior management levels Great interpersonal and communication skills demonstrating ability to communicate complex technical issues succinctly in a non technical manner Strong understanding of business priorities and decision making skills to decide what to prioritise Experience of mentoring more junior members of the team Experience of being able to manage 3rd party relationships Up to 20% bonus 25 days holiday BAYE, SAYE & Performance share schemes Life Assurance Flexible benefits package Excellent staff travel benefits Location & Hours of Work This is a full time role, based at our Luton offices, and will be 40 hours per week. Our hybrid working model allows our teams to work in a way that balances flexibility and the need for collaboration. A typical working week would see our people working from home 2 days a week. Business Area Technology - easyJet holidays
21/06/2026
Full time
Senior Salesforce Administrator (16750) As a technology team, we are at the centre of the enormous growth ambition for easyJet holidays. There is a huge portfolio of change planned to achieve our objectives and become the leader in our industry. Within the technology team, the Platforms team has a widespread responsibility for managing and maintaining the underlying platforms and applications and delivering the changes required that will continue to contribute to the success of easyJet holidays (Reservations system, data and analytics platforms, customer platforms, comms platform). We work with Product delivery teams and directly with the easyJet holidays business functions to understand and deliver the changes required, while also ensuring that the platforms themselves are secure, performant and reliable - and have the capability to deliver our ambition of being the holidays company in Europe. Job Purpose The purpose of the Senior Salesforce Administrator role is to manage the ongoing development, maintenance and support of the Salesforce platform, which provides core CRM, case management and sales management capabilities to the easyJet holidays business. We are looking for a proactive individual who can help us continually improve and enhance our Salesforce platform. The successful candidate should: Be the key contact within easyJet holidays for expert knowledge of Salesforce functions Enjoy all aspects of user management, including support tickets, training, and designing solutions with user satisfaction a priority. Improve and enhance our Salesforce platform by gathering requirements and feedback, designing scalable best practice solutions and managing the product roadmap Be comfortable with change management and governance, as well as communicating, prioritising, and managing all aspects of a Salesforce project Provide systems expertise to support product development / owning the implementation and ongoing support of platform changes Act as a point of escalation for resolution of complex issues in production Key Stakeholders The role will develop close working relationships with business users across the organisation, from functional users through to board level where necessary. The role will also require close collaboration with key technical stakeholders, such as Architecture, Security, Service Delivery, etc, along with maintaining a close relationship with other platform and product teams. Job Accountabilities Platform Administration Implement best practices for Salesforce configuration and management. Perform all necessary administrative tasks, such as modifying flows, page layouts, record types, assignment rules, approval processes, fields, dynamic layouts, apps, actions, custom settings, mobile administration, along with creating reports, dashboards, etc. Set up and manage sandbox environments as required. Proactive system maintenance, including security reviews, release updates, health checks. Manage data storage and other resources to ensure they are kept within limits. Maintain and update the service design package for the platform. User Management Set up and manage roles, profiles, workflows and groups within the Salesforce platform. Oversee the Joiners/Movers/Leavers process for contact centre staff. Ensure proper access controls and permissions are in place. Manage license usage to ensure it stays within limits. Monitor and improve user adoption. Change Management Configure, build, and test the Salesforce application as required. Help train users across the business, with new functionality and process changes. Complete all relevant documentation required for maintenance, training & ongoing support. Manage integrations and ensure broader technology change does not impact operations. Own the communication of any platform changes to end users and stakeholders. Track impact and value of changes against agreed KPIs. Own DevOps/release management processes. Product Management Using metrics, market trends and user feedback improve productivity of the org. Identify and gather requirements, translating into best practice, scalable solutions with a focus on exceptional user experience. Identify unused or underutilised platform features. Create a platform roadmap and define priorities, liaising with stakeholders. Work as part of wider project teams to design and deliver programme change. Prepare users and codebase for Salesforce Releases. Proactively look for ways to automate business processes and expand Salesforce functionality across the org. Reporting & Data Management Ensure data integrity and security within Salesforce databases. Build and maintain reports and dashboards to support critical business decision-making. Collaborate with data teams to support reporting requirements and data analysis. Identify trends and provide insights to improve key business metrics. Platform Support Manage and resolve tickets escalated from 1st line support. Collaborate with 3rd party support partners to address complex issues. Interact with Salesforce support to resolve platform-related problems. Drive improvements to support SLAs and processes. Provide out of hours platform support as required. Ownership & Delivery - Provides a high level of focus to deliver an excellent service to our customers. Monitors results, showing resilience to deal effectively with barriers and obstacles. Uses sound judgement to make timely decisions, when faced with incomplete information. Looks beyond the surface to identify and resolve the root cause of the problem, putting plans in place to ensure there is no recurrence. Building Relationships - Communicates effectively with others within own area, proactively sharing information with those who need to know. Establishes trust quickly by listening to others and working effectively with others within their function. Considers and uses the different views and perspectives of other people to enhance their own thinking. Builds strong working relationships with people within other teams to ensure own goals and those of others are delivered. Customer & Shareholder value - Anticipates possible risks within their own area to customers and to the business and takes action to prevent them becoming issues. Builds strong relationships with their customers by anticipating and responding to their needs. Encourages others to develop relationships with customers so that they can identify improvements within their teams to enhance customer service. Understands the key stakeholders of the business. Innovation & Change - Identifies opportunities within own area for continuously improving the way things are done, seeking to improve efficiency in everything that they do. Able to influence others to support the change by identifying the key stakeholders, explaining the rationale and the benefits of the change. Leads and supports change by explaining the need for change and understanding the impact on others. Comfortable working with high levels of ambiguity and change, and navigates a clear path through it. Key Experience Required Strong Salesforce product knowledge and at least five years of hands on Salesforce administration experience with Service Cloud/Experience Cloud Salesforce advanced administrator certification (other certifications are a bonus) Strong understanding of contact centre operations and technologies, including CCaaS solutions Background in designing complex, scalable, best practice solutions Proven experience supporting Salesforce upgrades and ensuring successful integration Proactive attitude to Salesforce enhancements with a deep knowledge of Salesforce products and their functionalities Experience in defining and executing a long term platform vision Understanding of triggers and Apex code Familiarity with data analysis and reporting tools Experience in change management and governance Excellent problem solving and troubleshooting skills Strong stakeholder management skills driving business engagement up to senior management levels Great interpersonal and communication skills demonstrating ability to communicate complex technical issues succinctly in a non technical manner Strong understanding of business priorities and decision making skills to decide what to prioritise Experience of mentoring more junior members of the team Experience of being able to manage 3rd party relationships Up to 20% bonus 25 days holiday BAYE, SAYE & Performance share schemes Life Assurance Flexible benefits package Excellent staff travel benefits Location & Hours of Work This is a full time role, based at our Luton offices, and will be 40 hours per week. Our hybrid working model allows our teams to work in a way that balances flexibility and the need for collaboration. A typical working week would see our people working from home 2 days a week. Business Area Technology - easyJet holidays
Senior Salesforce Administrator (16750) As a technology team, we are at the centre of the enormous growth ambition for easyJet holidays. There is a huge portfolio of change planned to achieve our objectives and become the leader in our industry. Within the technology team, the Platforms team has a widespread responsibility for managing and maintaining the underlying platforms and applications and delivering the changes required that will continue to contribute to the success of easyJet holidays (Reservations system, data and analytics platforms, customer platforms, comms platform). We work with Product delivery teams and directly with the easyJet holidays business functions to understand and deliver the changes required, while also ensuring that the platforms themselves are secure, performant and reliable - and have the capability to deliver our ambition of being the holidays company in Europe. Job Purpose The purpose of the Senior Salesforce Administrator role is to manage the ongoing development, maintenance and support of the Salesforce platform, which provides core CRM, case management and sales management capabilities to the easyJet holidays business. We are looking for a proactive individual who can help us continually improve and enhance our Salesforce platform. The successful candidate should: Be the key contact within easyJet holidays for expert knowledge of Salesforce functions Enjoy all aspects of user management, including support tickets, training, and designing solutions with user satisfaction a priority. Improve and enhance our Salesforce platform by gathering requirements and feedback, designing scalable best practice solutions and managing the product roadmap Be comfortable with change management and governance, as well as communicating, prioritising, and managing all aspects of a Salesforce project Provide systems expertise to support product development / owning the implementation and ongoing support of platform changes Act as a point of escalation for resolution of complex issues in production Key Stakeholders The role will develop close working relationships with business users across the organisation, from functional users through to board level where necessary. The role will also require close collaboration with key technical stakeholders, such as Architecture, Security, Service Delivery, etc, along with maintaining a close relationship with other platform and product teams. Job Accountabilities Platform Administration Implement best practices for Salesforce configuration and management. Perform all necessary administrative tasks, such as modifying flows, page layouts, record types, assignment rules, approval processes, fields, dynamic layouts, apps, actions, custom settings, mobile administration, along with creating reports, dashboards, etc. Set up and manage sandbox environments as required. Proactive system maintenance, including security reviews, release updates, health checks. Manage data storage and other resources to ensure they are kept within limits. Maintain and update the service design package for the platform. User Management Set up and manage roles, profiles, workflows and groups within the Salesforce platform. Oversee the Joiners/Movers/Leavers process for contact centre staff. Ensure proper access controls and permissions are in place. Manage license usage to ensure it stays within limits. Monitor and improve user adoption. Change Management Configure, build, and test the Salesforce application as required. Help train users across the business, with new functionality and process changes. Complete all relevant documentation required for maintenance, training & ongoing support. Manage integrations and ensure broader technology change does not impact operations. Own the communication of any platform changes to end users and stakeholders. Track impact and value of changes against agreed KPIs. Own DevOps/release management processes. Product Management Using metrics, market trends and user feedback improve productivity of the org. Identify and gather requirements, translating into best practice, scalable solutions with a focus on exceptional user experience. Identify unused or underutilised platform features. Create a platform roadmap and define priorities, liaising with stakeholders. Work as part of wider project teams to design and deliver programme change. Prepare users and codebase for Salesforce Releases. Proactively look for ways to automate business processes and expand Salesforce functionality across the org. Reporting & Data Management Ensure data integrity and security within Salesforce databases. Build and maintain reports and dashboards to support critical business decision-making. Collaborate with data teams to support reporting requirements and data analysis. Identify trends and provide insights to improve key business metrics. Platform Support Manage and resolve tickets escalated from 1st line support. Collaborate with 3rd party support partners to address complex issues. Interact with Salesforce support to resolve platform-related problems. Drive improvements to support SLAs and processes. Provide out of hours platform support as required. Ownership & Delivery - Provides a high level of focus to deliver an excellent service to our customers. Monitors results, showing resilience to deal effectively with barriers and obstacles. Uses sound judgement to make timely decisions, when faced with incomplete information. Looks beyond the surface to identify and resolve the root cause of the problem, putting plans in place to ensure there is no recurrence. Building Relationships - Communicates effectively with others within own area, proactively sharing information with those who need to know. Establishes trust quickly by listening to others and working effectively with others within their function. Considers and uses the different views and perspectives of other people to enhance their own thinking. Builds strong working relationships with people within other teams to ensure own goals and those of others are delivered. Customer & Shareholder value - Anticipates possible risks within their own area to customers and to the business and takes action to prevent them becoming issues. Builds strong relationships with their customers by anticipating and responding to their needs. Encourages others to develop relationships with customers so that they can identify improvements within their teams to enhance customer service. Understands the key stakeholders of the business. Innovation & Change - Identifies opportunities within own area for continuously improving the way things are done, seeking to improve efficiency in everything that they do. Able to influence others to support the change by identifying the key stakeholders, explaining the rationale and the benefits of the change. Leads and supports change by explaining the need for change and understanding the impact on others. Comfortable working with high levels of ambiguity and change, and navigates a clear path through it. Key Experience Required Strong Salesforce product knowledge and at least five years of hands on Salesforce administration experience with Service Cloud/Experience Cloud Salesforce advanced administrator certification (other certifications are a bonus) Strong understanding of contact centre operations and technologies, including CCaaS solutions Background in designing complex, scalable, best practice solutions Proven experience supporting Salesforce upgrades and ensuring successful integration Proactive attitude to Salesforce enhancements with a deep knowledge of Salesforce products and their functionalities Experience in defining and executing a long term platform vision Understanding of triggers and Apex code Familiarity with data analysis and reporting tools Experience in change management and governance Excellent problem solving and troubleshooting skills Strong stakeholder management skills driving business engagement up to senior management levels Great interpersonal and communication skills demonstrating ability to communicate complex technical issues succinctly in a non technical manner Strong understanding of business priorities and decision making skills to decide what to prioritise Experience of mentoring more junior members of the team Experience of being able to manage 3rd party relationships Up to 20% bonus 25 days holiday BAYE, SAYE & Performance share schemes Life Assurance Flexible benefits package Excellent staff travel benefits Location & Hours of Work This is a full time role, based at our Luton offices, and will be 40 hours per week. Our hybrid working model allows our teams to work in a way that balances flexibility and the need for collaboration. A typical working week would see our people working from home 2 days a week. Business Area Technology - easyJet holidays
21/06/2026
Full time
Senior Salesforce Administrator (16750) As a technology team, we are at the centre of the enormous growth ambition for easyJet holidays. There is a huge portfolio of change planned to achieve our objectives and become the leader in our industry. Within the technology team, the Platforms team has a widespread responsibility for managing and maintaining the underlying platforms and applications and delivering the changes required that will continue to contribute to the success of easyJet holidays (Reservations system, data and analytics platforms, customer platforms, comms platform). We work with Product delivery teams and directly with the easyJet holidays business functions to understand and deliver the changes required, while also ensuring that the platforms themselves are secure, performant and reliable - and have the capability to deliver our ambition of being the holidays company in Europe. Job Purpose The purpose of the Senior Salesforce Administrator role is to manage the ongoing development, maintenance and support of the Salesforce platform, which provides core CRM, case management and sales management capabilities to the easyJet holidays business. We are looking for a proactive individual who can help us continually improve and enhance our Salesforce platform. The successful candidate should: Be the key contact within easyJet holidays for expert knowledge of Salesforce functions Enjoy all aspects of user management, including support tickets, training, and designing solutions with user satisfaction a priority. Improve and enhance our Salesforce platform by gathering requirements and feedback, designing scalable best practice solutions and managing the product roadmap Be comfortable with change management and governance, as well as communicating, prioritising, and managing all aspects of a Salesforce project Provide systems expertise to support product development / owning the implementation and ongoing support of platform changes Act as a point of escalation for resolution of complex issues in production Key Stakeholders The role will develop close working relationships with business users across the organisation, from functional users through to board level where necessary. The role will also require close collaboration with key technical stakeholders, such as Architecture, Security, Service Delivery, etc, along with maintaining a close relationship with other platform and product teams. Job Accountabilities Platform Administration Implement best practices for Salesforce configuration and management. Perform all necessary administrative tasks, such as modifying flows, page layouts, record types, assignment rules, approval processes, fields, dynamic layouts, apps, actions, custom settings, mobile administration, along with creating reports, dashboards, etc. Set up and manage sandbox environments as required. Proactive system maintenance, including security reviews, release updates, health checks. Manage data storage and other resources to ensure they are kept within limits. Maintain and update the service design package for the platform. User Management Set up and manage roles, profiles, workflows and groups within the Salesforce platform. Oversee the Joiners/Movers/Leavers process for contact centre staff. Ensure proper access controls and permissions are in place. Manage license usage to ensure it stays within limits. Monitor and improve user adoption. Change Management Configure, build, and test the Salesforce application as required. Help train users across the business, with new functionality and process changes. Complete all relevant documentation required for maintenance, training & ongoing support. Manage integrations and ensure broader technology change does not impact operations. Own the communication of any platform changes to end users and stakeholders. Track impact and value of changes against agreed KPIs. Own DevOps/release management processes. Product Management Using metrics, market trends and user feedback improve productivity of the org. Identify and gather requirements, translating into best practice, scalable solutions with a focus on exceptional user experience. Identify unused or underutilised platform features. Create a platform roadmap and define priorities, liaising with stakeholders. Work as part of wider project teams to design and deliver programme change. Prepare users and codebase for Salesforce Releases. Proactively look for ways to automate business processes and expand Salesforce functionality across the org. Reporting & Data Management Ensure data integrity and security within Salesforce databases. Build and maintain reports and dashboards to support critical business decision-making. Collaborate with data teams to support reporting requirements and data analysis. Identify trends and provide insights to improve key business metrics. Platform Support Manage and resolve tickets escalated from 1st line support. Collaborate with 3rd party support partners to address complex issues. Interact with Salesforce support to resolve platform-related problems. Drive improvements to support SLAs and processes. Provide out of hours platform support as required. Ownership & Delivery - Provides a high level of focus to deliver an excellent service to our customers. Monitors results, showing resilience to deal effectively with barriers and obstacles. Uses sound judgement to make timely decisions, when faced with incomplete information. Looks beyond the surface to identify and resolve the root cause of the problem, putting plans in place to ensure there is no recurrence. Building Relationships - Communicates effectively with others within own area, proactively sharing information with those who need to know. Establishes trust quickly by listening to others and working effectively with others within their function. Considers and uses the different views and perspectives of other people to enhance their own thinking. Builds strong working relationships with people within other teams to ensure own goals and those of others are delivered. Customer & Shareholder value - Anticipates possible risks within their own area to customers and to the business and takes action to prevent them becoming issues. Builds strong relationships with their customers by anticipating and responding to their needs. Encourages others to develop relationships with customers so that they can identify improvements within their teams to enhance customer service. Understands the key stakeholders of the business. Innovation & Change - Identifies opportunities within own area for continuously improving the way things are done, seeking to improve efficiency in everything that they do. Able to influence others to support the change by identifying the key stakeholders, explaining the rationale and the benefits of the change. Leads and supports change by explaining the need for change and understanding the impact on others. Comfortable working with high levels of ambiguity and change, and navigates a clear path through it. Key Experience Required Strong Salesforce product knowledge and at least five years of hands on Salesforce administration experience with Service Cloud/Experience Cloud Salesforce advanced administrator certification (other certifications are a bonus) Strong understanding of contact centre operations and technologies, including CCaaS solutions Background in designing complex, scalable, best practice solutions Proven experience supporting Salesforce upgrades and ensuring successful integration Proactive attitude to Salesforce enhancements with a deep knowledge of Salesforce products and their functionalities Experience in defining and executing a long term platform vision Understanding of triggers and Apex code Familiarity with data analysis and reporting tools Experience in change management and governance Excellent problem solving and troubleshooting skills Strong stakeholder management skills driving business engagement up to senior management levels Great interpersonal and communication skills demonstrating ability to communicate complex technical issues succinctly in a non technical manner Strong understanding of business priorities and decision making skills to decide what to prioritise Experience of mentoring more junior members of the team Experience of being able to manage 3rd party relationships Up to 20% bonus 25 days holiday BAYE, SAYE & Performance share schemes Life Assurance Flexible benefits package Excellent staff travel benefits Location & Hours of Work This is a full time role, based at our Luton offices, and will be 40 hours per week. Our hybrid working model allows our teams to work in a way that balances flexibility and the need for collaboration. A typical working week would see our people working from home 2 days a week. Business Area Technology - easyJet holidays
At Real Chemistry, making the world a healthier place isn't just an aspiration-it's our everyday reality. Our drive to transform healthcare is informed by our blend of deep scientific expertise, human centred creativity, and AI driven insights, fostering a unique environment where innovation thrives and our people are impact obsessed. As a global agency, we provide a full suite of services across healthcare communications and marketing to our clients, including top players in the pharmaceutical and biotech industries. Our culture is rooted in our people-we believe we are best together and are committed to excellence for both our clients and colleagues. Whether you're a seasoned professional or just starting your career, if you share our passion for healthcare and connection, we invite you to explore our opportunities. Discover your purpose. Embrace innovation. Experience . VP, Omnichannel MarTech Real Chemistry is looking for a VP, Omnichannel MarTech to lead the strategy, build, and scale of omnichannel capabilities across HCP and patient ecosystems. This role sits at the intersection of technology, data, marketing, and commercial operations, translating business strategy into scalable, compliant solutions that drive connected customer experiences. You bring hands on experience delivering omnichannel platforms in pharma and understand how commercial, patient services, data, and media ecosystems work together in the real world. This is a hybrid role based in Boston, Chicago, Carmel, or Lambertville, or remote within the U.S., depending on team and business needs. What you'll do: Set the vision: Define and drive the omnichannel MarTech roadmap aligned to commercial, medical, and patient strategies, building scalable, connected HCP and patient ecosystems. Build and integrate: Lead design and delivery across Veeva, Salesforce, and broader MarTech platforms, ensuring seamless integration across CRM, data, media, and patient services. Drive transformation: Assess and evolve client ecosystems, leading platform migrations, integration improvements, and phased modernization efforts without disrupting in market programs. Operationalize execution: Establish the operating model, governance, and workflows across teams and partners to enable efficient, compliant omnichannel delivery. Embed compliance and rigor: Ensure solutions are built for regulated environments, incorporating consent, privacy (HIPAA, GDPR, CCPA), and MLR/PRC requirements from the start. Support commercial growth: Contribute to scoping, solutioning, and engagement models, with a strong understanding of procurement, SOWs, and complex stakeholder environments. Lead and influence: Build and align cross functional teams, and act as a senior advisor to leadership and clients on omnichannel maturity and opportunity. This position is a perfect fit for you if: Are a builder who has taken omnichannel from concept to reality in pharma. Bring a strong point of view on how data, tech, and engagement come together. Operate comfortably in complexity and influence across teams without direct authority. Thrive in an environment that is evolving and expect to shape what comes next. What you should have: 12 to 15+ years of experience across MarTech, digital, omnichannel, or commercial technology, with strong pharma exposure. Hands on experience delivering omnichannel solutions across platforms such as Veeva, Salesforce, Adobe, and related engagement, data, or consent tools. Strong understanding of journey orchestration, data integration, APIs, platform architecture, and real time or near real time decisioning. Experience operating in regulated environments with clear knowledge of privacy, consent, compliance, and review workflows. Familiarity with commercial operations, field enablement, and the intersection of personal and non personal promotion. Experience supporting large scale transformation efforts, including ecosystem audits, phased roadmaps, platform migrations, and vendor transitions. Strong client facing presence, with the ability to translate technical capability into business value. Pay Range: $160,000-$208,000 This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on job related, non discriminatory factors including but not limited to work experience, skills, certifications, and geographical location. The Company reserves the right to modify this pay range at any time. Real Chemistry is proud to be Great Place to Work certified; check out what our people shared about our culture and workplace on our Great Places to Work Profile here. We believe we can do our best when feeling our best, which is why we've put together a benefits program designed to give you the support you and your family need at every stage of life. Real Chemistry offers a comprehensive benefit program and perks, tailored to your region. Globally, this includes offices in our key markets with free snacks to keep you running all day long, generous holiday and paid time off, options for private medical, dental, and vision plans, and support in saving for the future. Other perks include mental wellness coaching and support and access to more than 13,000 online classes with LinkedIn Learning. Learn more about our great benefits and perks and search specific offerings in your region at: . Working with Real HART: Since the pandemic, we have adapted to how our people told us they want to work. We have office locations in cities in the U.S., UK, and Europe with many employees and clients that serve as hubs where and when they need us. For employees who are within an hour of one of our offices, we expect attendance in the office two days per week, either at a Real Chemistry office or onsite with clients. We are also actively opening new office locations, so if one opens near you, our Real HART policy will apply. We are not looking for attendance for the sake of attendance but believe that the opportunity to coordinate in office team meetings, 1:1 meetings with managers, taking advantage of on site learning, and connecting with client partners is critical to delivering on our purpose of making healthcare what it should be. Outside of these offices, we have regions, where people work remotely but come together quarterly for collaboration, culture and learning opportunities. We call this our Real Hybrid and Regional Teams (Real HART) approach. Real Chemistry believes we are best together - and our workplace strategy fosters connection and collaboration in person - but also supports flexibility for our people. Real Chemistry is an Equal Opportunity employer. We continually strive to build and sustain an inclusive and equitable work environment where our employees feel empowered to leverage all they bring from their personal lived experience and professional expertise, to make our team the best in the industry. We encourage motivated and qualified applicants to apply without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity/expression, ethnic or national origin, age, physical or mental disability, genetic information, marital information, or any other characteristic protected by federal, state, or local employment discrimination laws where Real Chemistry operates. Should you require accommodations throughout the interview process please let your recruiter know.
14/06/2026
Full time
At Real Chemistry, making the world a healthier place isn't just an aspiration-it's our everyday reality. Our drive to transform healthcare is informed by our blend of deep scientific expertise, human centred creativity, and AI driven insights, fostering a unique environment where innovation thrives and our people are impact obsessed. As a global agency, we provide a full suite of services across healthcare communications and marketing to our clients, including top players in the pharmaceutical and biotech industries. Our culture is rooted in our people-we believe we are best together and are committed to excellence for both our clients and colleagues. Whether you're a seasoned professional or just starting your career, if you share our passion for healthcare and connection, we invite you to explore our opportunities. Discover your purpose. Embrace innovation. Experience . VP, Omnichannel MarTech Real Chemistry is looking for a VP, Omnichannel MarTech to lead the strategy, build, and scale of omnichannel capabilities across HCP and patient ecosystems. This role sits at the intersection of technology, data, marketing, and commercial operations, translating business strategy into scalable, compliant solutions that drive connected customer experiences. You bring hands on experience delivering omnichannel platforms in pharma and understand how commercial, patient services, data, and media ecosystems work together in the real world. This is a hybrid role based in Boston, Chicago, Carmel, or Lambertville, or remote within the U.S., depending on team and business needs. What you'll do: Set the vision: Define and drive the omnichannel MarTech roadmap aligned to commercial, medical, and patient strategies, building scalable, connected HCP and patient ecosystems. Build and integrate: Lead design and delivery across Veeva, Salesforce, and broader MarTech platforms, ensuring seamless integration across CRM, data, media, and patient services. Drive transformation: Assess and evolve client ecosystems, leading platform migrations, integration improvements, and phased modernization efforts without disrupting in market programs. Operationalize execution: Establish the operating model, governance, and workflows across teams and partners to enable efficient, compliant omnichannel delivery. Embed compliance and rigor: Ensure solutions are built for regulated environments, incorporating consent, privacy (HIPAA, GDPR, CCPA), and MLR/PRC requirements from the start. Support commercial growth: Contribute to scoping, solutioning, and engagement models, with a strong understanding of procurement, SOWs, and complex stakeholder environments. Lead and influence: Build and align cross functional teams, and act as a senior advisor to leadership and clients on omnichannel maturity and opportunity. This position is a perfect fit for you if: Are a builder who has taken omnichannel from concept to reality in pharma. Bring a strong point of view on how data, tech, and engagement come together. Operate comfortably in complexity and influence across teams without direct authority. Thrive in an environment that is evolving and expect to shape what comes next. What you should have: 12 to 15+ years of experience across MarTech, digital, omnichannel, or commercial technology, with strong pharma exposure. Hands on experience delivering omnichannel solutions across platforms such as Veeva, Salesforce, Adobe, and related engagement, data, or consent tools. Strong understanding of journey orchestration, data integration, APIs, platform architecture, and real time or near real time decisioning. Experience operating in regulated environments with clear knowledge of privacy, consent, compliance, and review workflows. Familiarity with commercial operations, field enablement, and the intersection of personal and non personal promotion. Experience supporting large scale transformation efforts, including ecosystem audits, phased roadmaps, platform migrations, and vendor transitions. Strong client facing presence, with the ability to translate technical capability into business value. Pay Range: $160,000-$208,000 This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on job related, non discriminatory factors including but not limited to work experience, skills, certifications, and geographical location. The Company reserves the right to modify this pay range at any time. Real Chemistry is proud to be Great Place to Work certified; check out what our people shared about our culture and workplace on our Great Places to Work Profile here. We believe we can do our best when feeling our best, which is why we've put together a benefits program designed to give you the support you and your family need at every stage of life. Real Chemistry offers a comprehensive benefit program and perks, tailored to your region. Globally, this includes offices in our key markets with free snacks to keep you running all day long, generous holiday and paid time off, options for private medical, dental, and vision plans, and support in saving for the future. Other perks include mental wellness coaching and support and access to more than 13,000 online classes with LinkedIn Learning. Learn more about our great benefits and perks and search specific offerings in your region at: . Working with Real HART: Since the pandemic, we have adapted to how our people told us they want to work. We have office locations in cities in the U.S., UK, and Europe with many employees and clients that serve as hubs where and when they need us. For employees who are within an hour of one of our offices, we expect attendance in the office two days per week, either at a Real Chemistry office or onsite with clients. We are also actively opening new office locations, so if one opens near you, our Real HART policy will apply. We are not looking for attendance for the sake of attendance but believe that the opportunity to coordinate in office team meetings, 1:1 meetings with managers, taking advantage of on site learning, and connecting with client partners is critical to delivering on our purpose of making healthcare what it should be. Outside of these offices, we have regions, where people work remotely but come together quarterly for collaboration, culture and learning opportunities. We call this our Real Hybrid and Regional Teams (Real HART) approach. Real Chemistry believes we are best together - and our workplace strategy fosters connection and collaboration in person - but also supports flexibility for our people. Real Chemistry is an Equal Opportunity employer. We continually strive to build and sustain an inclusive and equitable work environment where our employees feel empowered to leverage all they bring from their personal lived experience and professional expertise, to make our team the best in the industry. We encourage motivated and qualified applicants to apply without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity/expression, ethnic or national origin, age, physical or mental disability, genetic information, marital information, or any other characteristic protected by federal, state, or local employment discrimination laws where Real Chemistry operates. Should you require accommodations throughout the interview process please let your recruiter know.
Salesforce Technical Architect Division: Data, Technology and Innovation Department: Digital Systems Salary: National (Edinburgh and Leeds) £60,700-£85,000 per annum; London £66,600-£95,000 per annum (salary offered based on skills and experience) Role is graded as: Lead Associate - Regulatory Design and develop customised Salesforce solutions using declarative tools, Apex code, Lightning Web Components (LWC), and other platform features to enhance CRM functionality. Responsibilities Deliver performant software to user story specifications, in line with coding standards, within a high-functioning agile development team and DevOps framework. Identify opportunities for product innovation and shape design proposals to take these forward, supporting innovation at a product level where this delivers quick wins and business benefit, and remains within the boundaries of the product roadmap. Produce design papers, review design proposals and design decisions, and provide technical guidance to engineering teams. Perform QA reviews of solutions, supporting performance and penetration testing. Resolve complex technical challenges and articulate complex problems in simple terms to a range of stakeholders. Participate in design authority forums and mentor junior engineers. Identify integration options and resolve integration challenges; support integration and functional testing to ensure conformance to business acceptance and readiness criteria; identify and respond to capacity, licensing, and security risks; and ensure service design outcomes are aligned with the FCA risk appetite. Qualifications Minimum: Experience designing, building, and supporting Salesforce solutions using declarative configuration, Apex, and Lightning Web Components (LWC), with the ability to troubleshoot complex issues, optimise performance, and manage technical debt to ensure system stability and reusability. Demonstrated experience providing technical leadership, including mentoring engineers, conducting code reviews, and contributing to delivery through effective documentation, estimation, testing (unit and integration), and participation in agile planning activities. Practical experience with Git-based version control, including resolving merge conflicts, supporting deployments, and managing defects to maintain high-quality, scalable systems. Essential skills Salesforce certified: Platform App Builder, Advanced Administrator, JavaScript Developer I, Platform Developer I/II, Experience Cloud Consultant, and Service Cloud Consultant. Current with Salesforce updates, new features, and industry best practices, with the ability to recommend innovative solutions. Experience working with industry-standard software design patterns and applying them effectively. Problem solving ability, with the confidence to recommend and make final decisions to restore functionality and maintain system use. Methodical, strategic, and pragmatic thinker, focused on outcomes and the bigger picture, with the ability to constructively question established approaches. Experience in Salesforce development, alongside experience with frameworks (e.g., FFLIB) and DevOps tools (e.g., Copado, GitHub). Demonstrated coaching and mentoring skills, with experience guiding peers and specialist teams, promoting digital products within organisations, and overseeing innovation initiatives. Benefits 25 days annual leave plus bank holidays. Hybrid model - minimum 40% in office each month (expectation of 50% for senior leaders); from September, minimum 50% (expectation 60% for Directors and Executive Directors). Non contributory pension (8-12% depending on age) and life assurance at eight times your salary. Private healthcare with Bupa, income protection, and 24/7 Employee Assistance. 35 hours of paid volunteering annually. A flexible benefits scheme designed around your lifestyle. Diversity and inclusion Our colleagues are the key to our success as a regulator. We are committed to fostering a diverse and inclusive culture: one that's free from discrimination and bias, celebrates difference, and supports colleagues to deliver at their best. We believe that our differences and similarities enable us to be a better organisation - one that makes better decisions, drives innovation, and delivers better regulation. If you require any adjustments due to a disability or condition, your recruiter is here to help - reach out for tailored support. We welcome diverse working styles and aim to find flexible solutions that suit both the role and individual needs, including options like part time and job sharing where applicable. Disability Confident: our hiring approach - people or individuals with disabilities and long term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process. In cases of high application volumes, we may progress applicants whose experience most closely matches the role's key requirements.
14/06/2026
Full time
Salesforce Technical Architect Division: Data, Technology and Innovation Department: Digital Systems Salary: National (Edinburgh and Leeds) £60,700-£85,000 per annum; London £66,600-£95,000 per annum (salary offered based on skills and experience) Role is graded as: Lead Associate - Regulatory Design and develop customised Salesforce solutions using declarative tools, Apex code, Lightning Web Components (LWC), and other platform features to enhance CRM functionality. Responsibilities Deliver performant software to user story specifications, in line with coding standards, within a high-functioning agile development team and DevOps framework. Identify opportunities for product innovation and shape design proposals to take these forward, supporting innovation at a product level where this delivers quick wins and business benefit, and remains within the boundaries of the product roadmap. Produce design papers, review design proposals and design decisions, and provide technical guidance to engineering teams. Perform QA reviews of solutions, supporting performance and penetration testing. Resolve complex technical challenges and articulate complex problems in simple terms to a range of stakeholders. Participate in design authority forums and mentor junior engineers. Identify integration options and resolve integration challenges; support integration and functional testing to ensure conformance to business acceptance and readiness criteria; identify and respond to capacity, licensing, and security risks; and ensure service design outcomes are aligned with the FCA risk appetite. Qualifications Minimum: Experience designing, building, and supporting Salesforce solutions using declarative configuration, Apex, and Lightning Web Components (LWC), with the ability to troubleshoot complex issues, optimise performance, and manage technical debt to ensure system stability and reusability. Demonstrated experience providing technical leadership, including mentoring engineers, conducting code reviews, and contributing to delivery through effective documentation, estimation, testing (unit and integration), and participation in agile planning activities. Practical experience with Git-based version control, including resolving merge conflicts, supporting deployments, and managing defects to maintain high-quality, scalable systems. Essential skills Salesforce certified: Platform App Builder, Advanced Administrator, JavaScript Developer I, Platform Developer I/II, Experience Cloud Consultant, and Service Cloud Consultant. Current with Salesforce updates, new features, and industry best practices, with the ability to recommend innovative solutions. Experience working with industry-standard software design patterns and applying them effectively. Problem solving ability, with the confidence to recommend and make final decisions to restore functionality and maintain system use. Methodical, strategic, and pragmatic thinker, focused on outcomes and the bigger picture, with the ability to constructively question established approaches. Experience in Salesforce development, alongside experience with frameworks (e.g., FFLIB) and DevOps tools (e.g., Copado, GitHub). Demonstrated coaching and mentoring skills, with experience guiding peers and specialist teams, promoting digital products within organisations, and overseeing innovation initiatives. Benefits 25 days annual leave plus bank holidays. Hybrid model - minimum 40% in office each month (expectation of 50% for senior leaders); from September, minimum 50% (expectation 60% for Directors and Executive Directors). Non contributory pension (8-12% depending on age) and life assurance at eight times your salary. Private healthcare with Bupa, income protection, and 24/7 Employee Assistance. 35 hours of paid volunteering annually. A flexible benefits scheme designed around your lifestyle. Diversity and inclusion Our colleagues are the key to our success as a regulator. We are committed to fostering a diverse and inclusive culture: one that's free from discrimination and bias, celebrates difference, and supports colleagues to deliver at their best. We believe that our differences and similarities enable us to be a better organisation - one that makes better decisions, drives innovation, and delivers better regulation. If you require any adjustments due to a disability or condition, your recruiter is here to help - reach out for tailored support. We welcome diverse working styles and aim to find flexible solutions that suit both the role and individual needs, including options like part time and job sharing where applicable. Disability Confident: our hiring approach - people or individuals with disabilities and long term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process. In cases of high application volumes, we may progress applicants whose experience most closely matches the role's key requirements.
Are you a technically-minded product leader who thrives on building the foundations that make great software possible? Sidetrade is seeking a VP Platform to own the core infrastructure of our O2C Intelligence Platform - the shared services, integrations, and data pipelines that every domain and customer depends on. Reporting to the CTO, with close daily alignment with the CPO (product) organisation, this role sits at the critical junction of product strategy and platform engineering. You will define what gets built, ensure it scales, and make it extensible - enabling Sidetrade's growing ecosystem of O2C domains, partners, and enterprise integrations. AboutSidetrade: Sidetrade is an AI company, listed on Euronext Growth, on a mission to revolutionize the way enterprises unlock value from their customersleveragingits Order-to-Cash Intelligence platform and its Data Lake . We'reproud of our 38 nationalities and these diverse perspectives drive our innovation, one team culture and a customer-first mindset.Sidetrade is positioned as a Gartner Magic Quadrant Leader since 2022. We value passion over perfection. So, if you'reeager to learn and bring great energy, we want to hear from you. Be you. Grow with us. Curious aboutSidetrade? Catch the SidetradeInside Out podcast . Whatyou'llbe doing : Own the product strategy and roadmap for Sidetrade's shared platform layer - covering Authentication, Roles and Rights Management, Master Data Management (MDM), Data Processing, Event Processing, and API/MCP delivery. Lead the product direction for enterprise system integrations, including SAP, Salesforce, AWS Connect, O365, and other ERP and CRM ecosystems, ensuring reliable, scalable connectivity for global enterprise customers. Define the partner and developer ecosystem strategy - enabling third parties to extend the Sidetrade platform through well-designed APIs, SDKs, and MCP protocols. Own the product roadmap for Sidetrade's connector catalogue, prioritising integrations by customer impact, market coverage, and engineering feasibility. Work in close partnership with the CTO organisation to ensure architectural decisions align with platform strategy, and that shared services deliver high availability, security, and compliance. Engage CPO, CTO, and domain product leaders to align platform investments with O2C domain needs and overall business objectives. Monitor platform health, scalability, and security posture, driving continuous improvement across all shared services. Manage a team of Product EPMs and product managers, providing clear priorities, mentorship, and a high bar for delivery standards. Whatyou'llbring : Demonstrable experience owning shared platform capabilities in a B2B SaaS environment, ideally at enterprise scale. Strong understanding of modern platform architectures - microservices, event-driven design, API-first, multi-tenancy, without necessarily being a hands-on engineer. Hands-on product experience with ERP and CRM integrations (SAP, Salesforce, or equivalents), including understanding of data models, authentication protocols, and connectivity patterns. Proven ability to design and position platform extensibility strategies, including API governance, developer experience, and partner enablement. Familiarity with SaaS compliance requirements such as SOC 2, ISO 27001, GDPR, and multi-tenant data isolation. Equally comfortable setting a long-term platform vision and rolling up sleeves to unblock delivery teams and resolve architectural trade-offs. Demonstrated ability to align Product, Engineering, Security, and Infrastructure teams around a coherent platform strategy. Ability to translate complex platform concepts into clear priorities for executive stakeholders and business partners. Experience in a high-growth B2B SaaS company, with understanding of how platform decisions affect customer value, onboarding, and retention. Attractive location- office based in the heart of London/Birmingham city centre. Hybrid work model - a flexible mix of in-office and remote days. Great culture - active Social Club organizing regular team events and activities. Health & wellness - medical coverage, life insurance, andother wellness programs. Time off -competitivepaid holidays plus public holidays. Career growth & compensation -competitive salary, equal opportunities,learning & mentorship programs, andadvancement support. Because when you thrive, we all succeed! We'recommitted to providing a welcoming and inclusive experience for every candidateIfyou need anyaccommodationduring the hiring process, just let us know. Agencies We only accept applications from invited agencies via our Workable portal. Unsolicited CVs sent to managers or HRwon'tbe subject to fees.
14/06/2026
Full time
Are you a technically-minded product leader who thrives on building the foundations that make great software possible? Sidetrade is seeking a VP Platform to own the core infrastructure of our O2C Intelligence Platform - the shared services, integrations, and data pipelines that every domain and customer depends on. Reporting to the CTO, with close daily alignment with the CPO (product) organisation, this role sits at the critical junction of product strategy and platform engineering. You will define what gets built, ensure it scales, and make it extensible - enabling Sidetrade's growing ecosystem of O2C domains, partners, and enterprise integrations. AboutSidetrade: Sidetrade is an AI company, listed on Euronext Growth, on a mission to revolutionize the way enterprises unlock value from their customersleveragingits Order-to-Cash Intelligence platform and its Data Lake . We'reproud of our 38 nationalities and these diverse perspectives drive our innovation, one team culture and a customer-first mindset.Sidetrade is positioned as a Gartner Magic Quadrant Leader since 2022. We value passion over perfection. So, if you'reeager to learn and bring great energy, we want to hear from you. Be you. Grow with us. Curious aboutSidetrade? Catch the SidetradeInside Out podcast . Whatyou'llbe doing : Own the product strategy and roadmap for Sidetrade's shared platform layer - covering Authentication, Roles and Rights Management, Master Data Management (MDM), Data Processing, Event Processing, and API/MCP delivery. Lead the product direction for enterprise system integrations, including SAP, Salesforce, AWS Connect, O365, and other ERP and CRM ecosystems, ensuring reliable, scalable connectivity for global enterprise customers. Define the partner and developer ecosystem strategy - enabling third parties to extend the Sidetrade platform through well-designed APIs, SDKs, and MCP protocols. Own the product roadmap for Sidetrade's connector catalogue, prioritising integrations by customer impact, market coverage, and engineering feasibility. Work in close partnership with the CTO organisation to ensure architectural decisions align with platform strategy, and that shared services deliver high availability, security, and compliance. Engage CPO, CTO, and domain product leaders to align platform investments with O2C domain needs and overall business objectives. Monitor platform health, scalability, and security posture, driving continuous improvement across all shared services. Manage a team of Product EPMs and product managers, providing clear priorities, mentorship, and a high bar for delivery standards. Whatyou'llbring : Demonstrable experience owning shared platform capabilities in a B2B SaaS environment, ideally at enterprise scale. Strong understanding of modern platform architectures - microservices, event-driven design, API-first, multi-tenancy, without necessarily being a hands-on engineer. Hands-on product experience with ERP and CRM integrations (SAP, Salesforce, or equivalents), including understanding of data models, authentication protocols, and connectivity patterns. Proven ability to design and position platform extensibility strategies, including API governance, developer experience, and partner enablement. Familiarity with SaaS compliance requirements such as SOC 2, ISO 27001, GDPR, and multi-tenant data isolation. Equally comfortable setting a long-term platform vision and rolling up sleeves to unblock delivery teams and resolve architectural trade-offs. Demonstrated ability to align Product, Engineering, Security, and Infrastructure teams around a coherent platform strategy. Ability to translate complex platform concepts into clear priorities for executive stakeholders and business partners. Experience in a high-growth B2B SaaS company, with understanding of how platform decisions affect customer value, onboarding, and retention. Attractive location- office based in the heart of London/Birmingham city centre. Hybrid work model - a flexible mix of in-office and remote days. Great culture - active Social Club organizing regular team events and activities. Health & wellness - medical coverage, life insurance, andother wellness programs. Time off -competitivepaid holidays plus public holidays. Career growth & compensation -competitive salary, equal opportunities,learning & mentorship programs, andadvancement support. Because when you thrive, we all succeed! We'recommitted to providing a welcoming and inclusive experience for every candidateIfyou need anyaccommodationduring the hiring process, just let us know. Agencies We only accept applications from invited agencies via our Workable portal. Unsolicited CVs sent to managers or HRwon'tbe subject to fees.
Are you a technically-minded product leader who thrives on building the foundations that make great software possible? Sidetrade is seeking a VP Platform to own the core infrastructure of our O2C Intelligence Platform - the shared services, integrations, and data pipelines that every domain and customer depends on. Reporting to the CTO, with close daily alignment with the CPO (product) organisation, this role sits at the critical junction of product strategy and platform engineering. You will define what gets built, ensure it scales, and make it extensible - enabling Sidetrade's growing ecosystem of O2C domains, partners, and enterprise integrations. AboutSidetrade: Sidetrade is an AI company, listed on Euronext Growth, on a mission to revolutionize the way enterprises unlock value from their customersleveragingits Order-to-Cash Intelligence platform and its Data Lake. We'reproud of our 38 nationalities and these diverse perspectives drive our innovation, one team culture and a customer-first mindset. Sidetrade is positioned as a Gartner Magic Quadrant Leader since 2022. We value passion over perfection. So, if you'reeager to learn and bring great energy, we want to hear from you. Be you. Grow with us. Curious about Sidetrade? Catch the SidetradeInside Out podcast. Whatyou'llbe doing Own the product strategy and roadmap for Sidetrade's shared platform layer - covering Authentication, Roles and Rights Management, Master Data Management (MDM), Data Processing, Event Processing, and API/MCP delivery. Lead the product direction for enterprise system integrations, including SAP, Salesforce, AWS Connect, O365, and other ERP and CRM ecosystems, ensuring reliable, scalable connectivity for global enterprise customers. Define the partner and developer ecosystem strategy - enabling third parties to extend the Sidetrade platform through well-designed APIs, SDKs, and MCP protocols. Own the product roadmap for Sidetrade's connector catalogue, prioritising integrations by customer impact, market coverage, and engineering feasibility. Work in close partnership with the CTO organisation to ensure architectural decisions align with platform strategy, and that shared services deliver high availability, security, and compliance. Engage CPO, CTO, and domain product leaders to align platform investments with O2C domain needs and overall business objectives. Monitor platform health, scalability, and security posture, driving continuous improvement across all shared services. Manage a team of Product EPMs and product managers, providing clear priorities, mentorship, and a high bar for delivery standards. Whatyou'llbring Demonstrable experience owning shared platform capabilities in a B2B SaaS environment, ideally at enterprise scale. Strong understanding of modern platform architectures - microservices, event-driven design, API-first, multi-tenancy, without necessarily being a hands on engineer. Hands on product experience with ERP and CRM integrations (SAP, Salesforce, or equivalents), including understanding of data models, authentication protocols, and connectivity patterns. Proven ability to design and position platform extensibility strategies, including API governance, developer experience, and partner enablement. Familiarity with SaaS compliance requirements such as SOC 2, ISO 27001, GDPR, and multi-tenant data isolation. Equally comfortable setting a long term platform vision and rolling up sleeves to unblock delivery teams and resolve architectural trade offs. Demonstrated ability to align Product, Engineering, Security, and Infrastructure teams around a coherent platform strategy. Ability to translate complex platform concepts into clear priorities for executive stakeholders and business partners. Experience in a high growth B2B SaaS company, with understanding of how platform decisions affect customer value, onboarding, and retention. Attractive location- office based in the heart of London/Birmingham city centre. Hybrid work model - a flexible mix of in office and remote days. Great culture - active Social Club organizing regular team events and activities. Health & wellness - medical coverage, life insurance, andother wellness programs. Time off -competitivepaid holidays plus public holidays. Career growth & compensation -competitive salary, equal opportunities,learning & mentorship programs, andadvancement support. Because when you thrive, we all succeed! We'recommitted to providing a welcoming and inclusive experience for every candidateIfyou need anyaccommodationduring the hiring process, just let us know. Agencies We only accept applications from invited agencies via our Workable portal. Unsolicited CVs sent to managers or HRwon'tbe subject to fees.
14/06/2026
Full time
Are you a technically-minded product leader who thrives on building the foundations that make great software possible? Sidetrade is seeking a VP Platform to own the core infrastructure of our O2C Intelligence Platform - the shared services, integrations, and data pipelines that every domain and customer depends on. Reporting to the CTO, with close daily alignment with the CPO (product) organisation, this role sits at the critical junction of product strategy and platform engineering. You will define what gets built, ensure it scales, and make it extensible - enabling Sidetrade's growing ecosystem of O2C domains, partners, and enterprise integrations. AboutSidetrade: Sidetrade is an AI company, listed on Euronext Growth, on a mission to revolutionize the way enterprises unlock value from their customersleveragingits Order-to-Cash Intelligence platform and its Data Lake. We'reproud of our 38 nationalities and these diverse perspectives drive our innovation, one team culture and a customer-first mindset. Sidetrade is positioned as a Gartner Magic Quadrant Leader since 2022. We value passion over perfection. So, if you'reeager to learn and bring great energy, we want to hear from you. Be you. Grow with us. Curious about Sidetrade? Catch the SidetradeInside Out podcast. Whatyou'llbe doing Own the product strategy and roadmap for Sidetrade's shared platform layer - covering Authentication, Roles and Rights Management, Master Data Management (MDM), Data Processing, Event Processing, and API/MCP delivery. Lead the product direction for enterprise system integrations, including SAP, Salesforce, AWS Connect, O365, and other ERP and CRM ecosystems, ensuring reliable, scalable connectivity for global enterprise customers. Define the partner and developer ecosystem strategy - enabling third parties to extend the Sidetrade platform through well-designed APIs, SDKs, and MCP protocols. Own the product roadmap for Sidetrade's connector catalogue, prioritising integrations by customer impact, market coverage, and engineering feasibility. Work in close partnership with the CTO organisation to ensure architectural decisions align with platform strategy, and that shared services deliver high availability, security, and compliance. Engage CPO, CTO, and domain product leaders to align platform investments with O2C domain needs and overall business objectives. Monitor platform health, scalability, and security posture, driving continuous improvement across all shared services. Manage a team of Product EPMs and product managers, providing clear priorities, mentorship, and a high bar for delivery standards. Whatyou'llbring Demonstrable experience owning shared platform capabilities in a B2B SaaS environment, ideally at enterprise scale. Strong understanding of modern platform architectures - microservices, event-driven design, API-first, multi-tenancy, without necessarily being a hands on engineer. Hands on product experience with ERP and CRM integrations (SAP, Salesforce, or equivalents), including understanding of data models, authentication protocols, and connectivity patterns. Proven ability to design and position platform extensibility strategies, including API governance, developer experience, and partner enablement. Familiarity with SaaS compliance requirements such as SOC 2, ISO 27001, GDPR, and multi-tenant data isolation. Equally comfortable setting a long term platform vision and rolling up sleeves to unblock delivery teams and resolve architectural trade offs. Demonstrated ability to align Product, Engineering, Security, and Infrastructure teams around a coherent platform strategy. Ability to translate complex platform concepts into clear priorities for executive stakeholders and business partners. Experience in a high growth B2B SaaS company, with understanding of how platform decisions affect customer value, onboarding, and retention. Attractive location- office based in the heart of London/Birmingham city centre. Hybrid work model - a flexible mix of in office and remote days. Great culture - active Social Club organizing regular team events and activities. Health & wellness - medical coverage, life insurance, andother wellness programs. Time off -competitivepaid holidays plus public holidays. Career growth & compensation -competitive salary, equal opportunities,learning & mentorship programs, andadvancement support. Because when you thrive, we all succeed! We'recommitted to providing a welcoming and inclusive experience for every candidateIfyou need anyaccommodationduring the hiring process, just let us know. Agencies We only accept applications from invited agencies via our Workable portal. Unsolicited CVs sent to managers or HRwon'tbe subject to fees.
About the Opportunity As a Senior Solutions Architect at Kantata, you are the technical bridge between vision and reality. You won't just demo software; you will architect the 'Professional Services Engine' of the future. You will lead the charge in defining how AI orchestrated workflows and seamless integrations between Kantata and customers' enterprise tech stack (ERP, CRM, HCM) drive unprecedented margins and scale for our global clients. What you bring to this Role: You act as the "Integration and AI Translation" layer to our prospects to move beyond AI hype and into practical solutions that generate value Your expertise is a force multiplier where technology, business acumen and human centric design intersect You naturally frame conversations around business outcomes and strategy You thrive in ambiguity and bring clarity to buying environments You demonstrate performance by leading by example You excel as a self starter with experience working in a team based environment Deal Partnership and Execution Develop, plan and deliver high impact, custom demonstrations and Proof of Concepts of integrated solutions and AI that connect customer objectives to differentiated value in partnership with Solution Engineers Configure and customize integration platforms and APIs for the demo orgs and for customer presentations. Elevate our "Golden Demo" assets with impressive integrated use cases to strengthen demonstrations and provide reusable content for the SE team Influence buying teams across technical, operational, and executive stakeholders with our integration and AI strategy Translate customer complexity into clear, compelling solution narratives Own the technical win strategy for complex RFP/RFI responses, highlighting our integration and AI strategies to uniquely position Kantata as the best vendor to solve customers challenges and provide improved business outcomes Shape deal strategy in partnership with Account Executives, including: Business problem framing and Success criteria definition Solution Design and Technical Expertise Collaborate with sales teams, product management, and engineering to understand customer requirements and develop comprehensive solution architectures Design and document integration blueprints, data flows, and system interactions Evaluate and recommend appropriate integration/AI technologies and platforms Ensure solutions align with industry best practices and security standards Stay current with emerging technologies, industry trends, and integration best practices. Possess a deep understanding of cloud platforms (AWS, Azure, GCP) and enterprise architecture principles. Experience with integration platforms (e.g., Refold, Workato, MuleSoft, Apigee, Dell Boomi) Deep understanding of the 'Lead-to-cash' lifecycle and how the 'Middle Office' (PSA) bridges the CRM and ERP ecosystems Experience architecting solutions using LLMs, Prompt Engineering or AI Agents to automate professional services workflows (e.g., Claude, Gemini, etc) Awareness of AI governance and data privacy standards (e.g., EU AI Act, GDPR) as they relate to enterprise solution design Proficient in modern API design (REST, GraphQL) and familiar with legacy protocols (SOAP) in 3rd party applications Demonstrated knowledge of data integration and ETL processes Your Experience and Skills: 5+ years of experience as a Senior Solutions Architect (Pre Sales) or other technical role Proven track record of creating custom integrated solutions and leading proof of concepts in customer presentations to Enterprise organizations Strong knowledge of Salesforce and the platform Powerful executive presence leading value driven presentations to executives and senior leaders Deep understanding of Software as a Service as well as common enterprise IT requirements Proven familiarity with the professional services industry; PSA; or ERP is a plus Proven ability to articulate the ROI of AI investments to non technical Executives Fluency in German, French and/or Spanish will be a significant advantage for our EMEA expansion Location and Work Environment Primary Office Location: London, UK (EMEA HQ) Work Style: Hybrid (ideally 2-3 days in office) Travel: Ability to travel up to 25% is required Philosophy We know every company can be successful with the right technology and when people are at the core. We believe that we're better together - that working hand in hand brings the best thoughts to the table and creates an environment of learning and growth. Here, you'll enjoy: An intentionally engaging and collaborative culture - ditch the silo! Strong work-life balance that's a true focus of the company The chance to learn from some of the best people in the business A vibrant, collaborative and devoted team, who still makes time for fun At Kantata, we strive to create an inclusive workplace that upholds the dignity of all people. We value, respect and celebrate everyone's unique strengths from all different walks of life. As we continue to cultivate diversity within the company, our product (and people!) innovation continues to flourish. Kantata is an Equal Opportunity Employer.
13/06/2026
Full time
About the Opportunity As a Senior Solutions Architect at Kantata, you are the technical bridge between vision and reality. You won't just demo software; you will architect the 'Professional Services Engine' of the future. You will lead the charge in defining how AI orchestrated workflows and seamless integrations between Kantata and customers' enterprise tech stack (ERP, CRM, HCM) drive unprecedented margins and scale for our global clients. What you bring to this Role: You act as the "Integration and AI Translation" layer to our prospects to move beyond AI hype and into practical solutions that generate value Your expertise is a force multiplier where technology, business acumen and human centric design intersect You naturally frame conversations around business outcomes and strategy You thrive in ambiguity and bring clarity to buying environments You demonstrate performance by leading by example You excel as a self starter with experience working in a team based environment Deal Partnership and Execution Develop, plan and deliver high impact, custom demonstrations and Proof of Concepts of integrated solutions and AI that connect customer objectives to differentiated value in partnership with Solution Engineers Configure and customize integration platforms and APIs for the demo orgs and for customer presentations. Elevate our "Golden Demo" assets with impressive integrated use cases to strengthen demonstrations and provide reusable content for the SE team Influence buying teams across technical, operational, and executive stakeholders with our integration and AI strategy Translate customer complexity into clear, compelling solution narratives Own the technical win strategy for complex RFP/RFI responses, highlighting our integration and AI strategies to uniquely position Kantata as the best vendor to solve customers challenges and provide improved business outcomes Shape deal strategy in partnership with Account Executives, including: Business problem framing and Success criteria definition Solution Design and Technical Expertise Collaborate with sales teams, product management, and engineering to understand customer requirements and develop comprehensive solution architectures Design and document integration blueprints, data flows, and system interactions Evaluate and recommend appropriate integration/AI technologies and platforms Ensure solutions align with industry best practices and security standards Stay current with emerging technologies, industry trends, and integration best practices. Possess a deep understanding of cloud platforms (AWS, Azure, GCP) and enterprise architecture principles. Experience with integration platforms (e.g., Refold, Workato, MuleSoft, Apigee, Dell Boomi) Deep understanding of the 'Lead-to-cash' lifecycle and how the 'Middle Office' (PSA) bridges the CRM and ERP ecosystems Experience architecting solutions using LLMs, Prompt Engineering or AI Agents to automate professional services workflows (e.g., Claude, Gemini, etc) Awareness of AI governance and data privacy standards (e.g., EU AI Act, GDPR) as they relate to enterprise solution design Proficient in modern API design (REST, GraphQL) and familiar with legacy protocols (SOAP) in 3rd party applications Demonstrated knowledge of data integration and ETL processes Your Experience and Skills: 5+ years of experience as a Senior Solutions Architect (Pre Sales) or other technical role Proven track record of creating custom integrated solutions and leading proof of concepts in customer presentations to Enterprise organizations Strong knowledge of Salesforce and the platform Powerful executive presence leading value driven presentations to executives and senior leaders Deep understanding of Software as a Service as well as common enterprise IT requirements Proven familiarity with the professional services industry; PSA; or ERP is a plus Proven ability to articulate the ROI of AI investments to non technical Executives Fluency in German, French and/or Spanish will be a significant advantage for our EMEA expansion Location and Work Environment Primary Office Location: London, UK (EMEA HQ) Work Style: Hybrid (ideally 2-3 days in office) Travel: Ability to travel up to 25% is required Philosophy We know every company can be successful with the right technology and when people are at the core. We believe that we're better together - that working hand in hand brings the best thoughts to the table and creates an environment of learning and growth. Here, you'll enjoy: An intentionally engaging and collaborative culture - ditch the silo! Strong work-life balance that's a true focus of the company The chance to learn from some of the best people in the business A vibrant, collaborative and devoted team, who still makes time for fun At Kantata, we strive to create an inclusive workplace that upholds the dignity of all people. We value, respect and celebrate everyone's unique strengths from all different walks of life. As we continue to cultivate diversity within the company, our product (and people!) innovation continues to flourish. Kantata is an Equal Opportunity Employer.
Bold innovation. Modern Tech-Stack. Impacting the future. Salesforce Platform Architect £60,000 - £66,000 (+ Benefits) Grade: P3 Directorate : Chief Operating Office Reports to: Head of Architecture Contract: Permanent Hours: Full time 35 hours per week Location: Stratford, London. Office-based with high flexibility (1-2 days per week in the office) Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship. Internal closing date: 24 June :55. This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. If you require more time to apply as part of a reasonable adjustment, please contact as soon as possible. Recruitment process: Competency-based interviews Interview date: From the week commencing 27 April/ 04 May 2026 How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively. At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who wants to develop their skills, someone like you. Cancer Research UK has an ambitious Engineering Strategy supported by a modern Tech Stack and a complex hybrid infrastructure spanning on premise and multi cloud environments. Our CRM and Marketing platforms sit at the heart of our Engage Strategy and are undergoing major transformation to migrate from Siebel to Salesforce (going live this year) and to modernise our marketing technologies as part of the largest change programme in the UK charity sector's history. As a Salesforce Platform Architect, you'll play a pivotal role in safeguarding and evolving our Salesforce platform post-migration, supporting the transition from transformation into a stable, business as usual state. You'll be responsible for iterating and maintaining the Salesforce platform architecture, ensuring it remains secure, scalable, and well-integrated in line with Cancer Research UK's strategy. This will involve lower level design, development, and configuration, while shaping top level solutions and governance. This is an opportunity to collaborate closely with a cross disciplinary technology function and external partners, providing technical leadership, standards, and oversight to ensure solutions are fit for purpose, while building organisational capability through coaching, architectural guidance, and the establishment of a Salesforce Centre of Excellence. If you're a Salesforce Architect who has maintained, developed, or implemented Salesforce in a large, complex organisation, we would love for you to join our mission. What will I be doing? Defining and maintaining the Salesforce platform architecture by: Delivering end-to-end, secure, and integrated solutions aligned to Cancer Research UK's strategy. Providing technical leadership, standards and governance across teams. Ensuring solutions are fit for purpose and support the wider architecture capability through expert guidance, coaching, and architectural oversight. Defining guidelines for platform usage, customisation, and integration to ensure consistent, secure, and scalable use of Salesforce across the organisation. Ensuring the scalability, performance, and reliability of the Salesforce platform meet the charity's current and future operational and strategic needs. Designing quality, scalable, and performant Salesforce solutions to ensure all components fit together into a coherent, maintainable, and business-aligned architecture. Translating business requirements into high-level and low-level technical designs, enabling delivery teams to build effective low-code or pro-code solutions. Overseeing the implementation of new platform features, modules, and enhancements, ensuring they align with architectural standards and deliver business value. Building and guiding the creation of proofs of concept to validate solution options and accelerate innovation within delivery teams. Designing and overseeing Salesforce data integrations, ensuring data quality, integrity, and reliable information exchange across connected systems. Providing technical leadership across Engineering, Analysis, and Architecture communities to reduce technical risk, manage technical debt, and develop a Salesforce Centre of Excellence. What skills will I need? An experienced Architect who has a strong knowledge of Salesforce architecture and platform within large organisations (this can be either maintaining, developing, or implementing Salesforce). Rather than focusing on building solutions, this role has responsibility across the Salesforce platform. We're looking for someone with strong Salesforce skills and knowledge to: Deliver both lower level design, development, and technical configuration, as well as top-level solutions. Ensure partners meet organisational and Salesforce requirements and standards (e.g. attending governance workshops and challenging build approaches, use of out of the box functionality, and modular design). Strong architectural thinking with exposure to a Salesforce platform that integrates with multiple platforms/ products. Demonstrable understanding of the following Salesforce features: Accounting soft ledger, Sales Cloud, and Service Cloud. Knowledge of Findock would be advantageous, but is not essential. Proven knowledge of Salesforce security and governance best practices, with experience conducting impact assessments. A successful track record of building credible and collaborative internal and external stakeholder relationships with strong interpersonal, communication, influencing, and negotiating skills. Experience coaching others, guiding technical decisions and architectural direction to support the development of Salesforce capability across teams and third party partners. Experience delivering architecture through Agile Product teams (e.g., Scrum, Kanban, SAFe, Lean). Strong analytical thinking and problem-solving skills. Our organisation values are designed to guide all that we do. Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human: Act to have a positive impact on people Together: Act inclusively and collaboratively We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer. If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you. Internal eligibility criteria Internal candidates should ideally have completed their 6-month 'getting started' period before applying for other roles. You should also advise your current line manager at the point you make an internal application, or at the latest, at the point of being invited for an interview. All internal candidates applying for a secondment, must have: Completed their Getting Started period Discussed their intention to apply and gained approval to apply with their line manager Been in their substantive (home) role for at least 6 months (this is only applicable if you have previously been on secondment) If you do not confirm that you meet these requirements, we will not be able to progress your application. For information about internal learning and development at Cancer Research UK please visit Fuse. What will I gain? We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals. You can explore our benefits by visiting our careers web page. Additional Information For more information about working with us please visit our website or contact us. For more updates on our work and careers, follow us on: LinkedIn, Facebook, Instagram, X and YouTube.
12/06/2026
Full time
Bold innovation. Modern Tech-Stack. Impacting the future. Salesforce Platform Architect £60,000 - £66,000 (+ Benefits) Grade: P3 Directorate : Chief Operating Office Reports to: Head of Architecture Contract: Permanent Hours: Full time 35 hours per week Location: Stratford, London. Office-based with high flexibility (1-2 days per week in the office) Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship. Internal closing date: 24 June :55. This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. If you require more time to apply as part of a reasonable adjustment, please contact as soon as possible. Recruitment process: Competency-based interviews Interview date: From the week commencing 27 April/ 04 May 2026 How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively. At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who wants to develop their skills, someone like you. Cancer Research UK has an ambitious Engineering Strategy supported by a modern Tech Stack and a complex hybrid infrastructure spanning on premise and multi cloud environments. Our CRM and Marketing platforms sit at the heart of our Engage Strategy and are undergoing major transformation to migrate from Siebel to Salesforce (going live this year) and to modernise our marketing technologies as part of the largest change programme in the UK charity sector's history. As a Salesforce Platform Architect, you'll play a pivotal role in safeguarding and evolving our Salesforce platform post-migration, supporting the transition from transformation into a stable, business as usual state. You'll be responsible for iterating and maintaining the Salesforce platform architecture, ensuring it remains secure, scalable, and well-integrated in line with Cancer Research UK's strategy. This will involve lower level design, development, and configuration, while shaping top level solutions and governance. This is an opportunity to collaborate closely with a cross disciplinary technology function and external partners, providing technical leadership, standards, and oversight to ensure solutions are fit for purpose, while building organisational capability through coaching, architectural guidance, and the establishment of a Salesforce Centre of Excellence. If you're a Salesforce Architect who has maintained, developed, or implemented Salesforce in a large, complex organisation, we would love for you to join our mission. What will I be doing? Defining and maintaining the Salesforce platform architecture by: Delivering end-to-end, secure, and integrated solutions aligned to Cancer Research UK's strategy. Providing technical leadership, standards and governance across teams. Ensuring solutions are fit for purpose and support the wider architecture capability through expert guidance, coaching, and architectural oversight. Defining guidelines for platform usage, customisation, and integration to ensure consistent, secure, and scalable use of Salesforce across the organisation. Ensuring the scalability, performance, and reliability of the Salesforce platform meet the charity's current and future operational and strategic needs. Designing quality, scalable, and performant Salesforce solutions to ensure all components fit together into a coherent, maintainable, and business-aligned architecture. Translating business requirements into high-level and low-level technical designs, enabling delivery teams to build effective low-code or pro-code solutions. Overseeing the implementation of new platform features, modules, and enhancements, ensuring they align with architectural standards and deliver business value. Building and guiding the creation of proofs of concept to validate solution options and accelerate innovation within delivery teams. Designing and overseeing Salesforce data integrations, ensuring data quality, integrity, and reliable information exchange across connected systems. Providing technical leadership across Engineering, Analysis, and Architecture communities to reduce technical risk, manage technical debt, and develop a Salesforce Centre of Excellence. What skills will I need? An experienced Architect who has a strong knowledge of Salesforce architecture and platform within large organisations (this can be either maintaining, developing, or implementing Salesforce). Rather than focusing on building solutions, this role has responsibility across the Salesforce platform. We're looking for someone with strong Salesforce skills and knowledge to: Deliver both lower level design, development, and technical configuration, as well as top-level solutions. Ensure partners meet organisational and Salesforce requirements and standards (e.g. attending governance workshops and challenging build approaches, use of out of the box functionality, and modular design). Strong architectural thinking with exposure to a Salesforce platform that integrates with multiple platforms/ products. Demonstrable understanding of the following Salesforce features: Accounting soft ledger, Sales Cloud, and Service Cloud. Knowledge of Findock would be advantageous, but is not essential. Proven knowledge of Salesforce security and governance best practices, with experience conducting impact assessments. A successful track record of building credible and collaborative internal and external stakeholder relationships with strong interpersonal, communication, influencing, and negotiating skills. Experience coaching others, guiding technical decisions and architectural direction to support the development of Salesforce capability across teams and third party partners. Experience delivering architecture through Agile Product teams (e.g., Scrum, Kanban, SAFe, Lean). Strong analytical thinking and problem-solving skills. Our organisation values are designed to guide all that we do. Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human: Act to have a positive impact on people Together: Act inclusively and collaboratively We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer. If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you. Internal eligibility criteria Internal candidates should ideally have completed their 6-month 'getting started' period before applying for other roles. You should also advise your current line manager at the point you make an internal application, or at the latest, at the point of being invited for an interview. All internal candidates applying for a secondment, must have: Completed their Getting Started period Discussed their intention to apply and gained approval to apply with their line manager Been in their substantive (home) role for at least 6 months (this is only applicable if you have previously been on secondment) If you do not confirm that you meet these requirements, we will not be able to progress your application. For information about internal learning and development at Cancer Research UK please visit Fuse. What will I gain? We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals. You can explore our benefits by visiting our careers web page. Additional Information For more information about working with us please visit our website or contact us. For more updates on our work and careers, follow us on: LinkedIn, Facebook, Instagram, X and YouTube.
As a Solutions Architect at our charity, you will play a pivotal role in designing and implementing technology solutions that support our mission and strategic goals. With the continued implementation of our new Salesforce CRM, you will ensure its successful integration and optimisation while also overseeing the architecture of other critical technologies across the organisation. This role requires a blend of technical expertise, strategic thinking, and excellent communication skills to drive innovation and efficiency. What we can offer you 28 days of annual leave (plus 8 days paid public holidays) per year. Discounted gym memberships and cycle to work schemes. Employee Assistance Programme and access to Wellbeing Resources. Generous pension contributions - up to 10% employer contribution. Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year. Annual interest-free season ticket loans. We also commit to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more. Our hybrid working model We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause. Diversity and inclusion We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised short-listing process and actively seek to ensure our process is fair and equitable for all. We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community. Disability confident committed employer As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we'll talk to you about any workplace adjustments you may need to help you perform at your best. If you would like to talk more about this, please contact or call us on . Greyscale copies of the recruitment pack are also available on request. More about us At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that's just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us. Acceptable use of AI At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience. To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience. Closing date Closing date: 25th June 2026. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received. Interview date(s) To be confirmed. Contact For more information about the role, please download our Recruitment pack. To apply for the role, please contact us via the application portal.
07/06/2026
Full time
As a Solutions Architect at our charity, you will play a pivotal role in designing and implementing technology solutions that support our mission and strategic goals. With the continued implementation of our new Salesforce CRM, you will ensure its successful integration and optimisation while also overseeing the architecture of other critical technologies across the organisation. This role requires a blend of technical expertise, strategic thinking, and excellent communication skills to drive innovation and efficiency. What we can offer you 28 days of annual leave (plus 8 days paid public holidays) per year. Discounted gym memberships and cycle to work schemes. Employee Assistance Programme and access to Wellbeing Resources. Generous pension contributions - up to 10% employer contribution. Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year. Annual interest-free season ticket loans. We also commit to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more. Our hybrid working model We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause. Diversity and inclusion We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised short-listing process and actively seek to ensure our process is fair and equitable for all. We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community. Disability confident committed employer As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we'll talk to you about any workplace adjustments you may need to help you perform at your best. If you would like to talk more about this, please contact or call us on . Greyscale copies of the recruitment pack are also available on request. More about us At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that's just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us. Acceptable use of AI At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience. To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience. Closing date Closing date: 25th June 2026. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received. Interview date(s) To be confirmed. Contact For more information about the role, please download our Recruitment pack. To apply for the role, please contact us via the application portal.
# Lead Salesforce Implementation Specialist Technology Salesforce Implementation SpecialistSheffield City Centre (office-based and hybrid) Salary: £65,000 - £80,000 UniHomes is hiring a Lead Salesforce Implementation Specialist with Agentforce capability end-to-end as Sales Cloud transitions from a system of record to an agentic platform. Reporting to the Head of CRM, you will lead the Agentforce function at UniHomes - owning design, build, governance, observability and adoption across Sales and Service, and growing a small team around you as the work scales. You will work shoulder-to-shoulder with our Salesforce Implementation Specialist and our AI Product Manager to make sure Agentforce and our broader AI stack pull in the same direction. Above all, you are a change agent. You are energised by the pace of change in this space, you want to be at the front of it rather than catching up to it, and you want to make a real difference to how UniHomes sells, serves and grows. You bring others with you, colleagues, stakeholders, and the wider business, so that Agentforce lands as a step-change in how we work, not just another platform rollout. UniHomes is positive about AI and what it can do for our colleagues, our customers and our business - and we want someone who shares that outlook. You bring a can-do attitude to it: curious, confident, and quick to find the opportunity rather than the objection. We trust this role to champion AI inside the organisation and to use it, confidently and responsibly, wherever it makes us faster, sharper or better at what we do. Key responsibilities: Own the Agentforce roadmap - what we build, in what order, and how it integrates with the rest of our Salesforce footprint and our AI stack. Lead the design and build of Agentforce agents (Sales, Service, lead generation, qualification, nurturing) using Agent Builder, Prompt Builder, Atlas Reasoning Engine and Data Cloud. Own agent governance: trust layer configuration, audit, evaluation and the policies that keep our agents safe to put in front of customers. Stand up agent observability so we know how agents are performing in production and can iterate quickly. Drive adoption across Sales and Service teams - training, change management and feedback loops. Build and lead a small Agentforce team as the function scales - setting direction, raising the bar on craft, and developing the people in it. Partner with the Salesforce Architect on the underlying platform footprint and with the AI Product Manager on cross-business opportunity discovery. Be the accountable owner of Agentforce inside UniHomes - the senior face to stakeholders, to leadership and to Salesforce themselves. Skills and experience: Proven hands-on experience designing, building and shipping Agentforce or comparable Salesforce AI capabilities (Einstein, Copilot Studio, similar). Strong Salesforce administration foundations; Salesforce Certified Administrator preferred, Agentforce Specialist or equivalent strongly preferred. Practical experience with Salesforce development (Apex, Flows, Lightning) and AI tooling (prompt design, RAG, evaluation). Comfortable owning a workstream end-to-end - design, build, governance, adoption and reporting. Excellent communication and stakeholder management; comfortable leading a workstream, growing a team, and influencing peers and senior leaders alike. Track record as a senior IC stepping into leadership, or prior experience leading a small technical team. Pragmatic, outcome-driven, and comfortable in an SME pace of decision making. Genuinely positive about AI and what it can do for colleagues, customers and the business - a can-do mindset, with the confidence to champion it and bring others with you. Desirable Experience setting up agent observability tooling . Background in marketplaces, lettings, utilities or consumer-facing platforms. About us: At UniHomes, we're on a mission to transform the entire student rental experience across the UK. As the market-leading student accommodation advertising platform and utility management service provider, we make finding and securing all-inclusive student accommodation simple, seamless, and stress-free. We're not just another platform. UniHomes is developing innovative technology to deliver one go-to destination that supports the entire student rental journey. With an unwavering focus on our students, partner letting agents, operators and suppliers, we continually evolve and enhance our products and services to exceed expectations, while tackling market complexity with ease and transparency. Since launching in 2015, we've experienced rapid growth. Today, we operate in 60+ cities, partner with 1,000+ agents and operators, and are backed by Macquarie Capital and LDC. Our success has been recognised with accolades from EY Entrepreneur of the Year, Deloitte UK Technology Fast 50, The Negotiator Awards, and Great Place to Work certification. Our 140+ strong team is based in the heart of Sheffield City Centre, where we're driving innovation, expanding into new markets, and fostering a culture built on collaboration, creativity, and growth. If you're ready to make a meaningful impact and help redefine how students find their perfect home, now is the time to join UniHomes. Be part of a team that's opening new doors to better experiences, brighter ideas, and stress-free living. We are a team driven and united by our core values: Lead the Way In it Together Customers Matter Keep it Simple Rise Above Challenges Make it Happen What do you get when you work here? With people and culture at the heart of our organisation, we are continually enhancing our employee offer and culture. We are incredibly proud to have been officially certified as a Great Place to Work (GPTW) and an accredited Living Wage employer - all our employees earn a fair living wage above the government minimum wage.Working in our stunning new office at New Era Square in the centre of Sheffield, you will get complimentary breakfast, hot & cold drinks, snacks, pool table, holidays, length of service days, voluntary day, enhanced pension scheme, pension salary sacrifice scheme, healthcare scheme, Employee Assistant Programme, sick pay, enhanced maternity & paternity pay, career progression, a commitment to personal and professional development, employee awards, refer a friend scheme, staff discounts, mental health and financial support, and company social events.At UniHomes we are committed to fostering an inclusive and diverse workplace where everyone can thrive and which values individuals for their unique perspectives. We welcome candidates from all backgrounds, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.Please let us know if you require any reasonable adjustments to make the recruitment process more accessible to you.Applicants for permanent roles must already have the permanent and unrestricted right to work in the UK. Unfortunately, we are unable to offer visa sponsorship as we do not hold a sponsor licence.We want to hear your unique voice in your application. We love AI, but relying on it solely to write your cover letter and answer the application questions is a missed opportunity to showcase the originality and personality that will make you stand out. Please show us the real you.We do not accept CV submissions from recruitment agencies. Direct applications from individual candidates are encouraged. Thank you for your understanding.
03/06/2026
Full time
# Lead Salesforce Implementation Specialist Technology Salesforce Implementation SpecialistSheffield City Centre (office-based and hybrid) Salary: £65,000 - £80,000 UniHomes is hiring a Lead Salesforce Implementation Specialist with Agentforce capability end-to-end as Sales Cloud transitions from a system of record to an agentic platform. Reporting to the Head of CRM, you will lead the Agentforce function at UniHomes - owning design, build, governance, observability and adoption across Sales and Service, and growing a small team around you as the work scales. You will work shoulder-to-shoulder with our Salesforce Implementation Specialist and our AI Product Manager to make sure Agentforce and our broader AI stack pull in the same direction. Above all, you are a change agent. You are energised by the pace of change in this space, you want to be at the front of it rather than catching up to it, and you want to make a real difference to how UniHomes sells, serves and grows. You bring others with you, colleagues, stakeholders, and the wider business, so that Agentforce lands as a step-change in how we work, not just another platform rollout. UniHomes is positive about AI and what it can do for our colleagues, our customers and our business - and we want someone who shares that outlook. You bring a can-do attitude to it: curious, confident, and quick to find the opportunity rather than the objection. We trust this role to champion AI inside the organisation and to use it, confidently and responsibly, wherever it makes us faster, sharper or better at what we do. Key responsibilities: Own the Agentforce roadmap - what we build, in what order, and how it integrates with the rest of our Salesforce footprint and our AI stack. Lead the design and build of Agentforce agents (Sales, Service, lead generation, qualification, nurturing) using Agent Builder, Prompt Builder, Atlas Reasoning Engine and Data Cloud. Own agent governance: trust layer configuration, audit, evaluation and the policies that keep our agents safe to put in front of customers. Stand up agent observability so we know how agents are performing in production and can iterate quickly. Drive adoption across Sales and Service teams - training, change management and feedback loops. Build and lead a small Agentforce team as the function scales - setting direction, raising the bar on craft, and developing the people in it. Partner with the Salesforce Architect on the underlying platform footprint and with the AI Product Manager on cross-business opportunity discovery. Be the accountable owner of Agentforce inside UniHomes - the senior face to stakeholders, to leadership and to Salesforce themselves. Skills and experience: Proven hands-on experience designing, building and shipping Agentforce or comparable Salesforce AI capabilities (Einstein, Copilot Studio, similar). Strong Salesforce administration foundations; Salesforce Certified Administrator preferred, Agentforce Specialist or equivalent strongly preferred. Practical experience with Salesforce development (Apex, Flows, Lightning) and AI tooling (prompt design, RAG, evaluation). Comfortable owning a workstream end-to-end - design, build, governance, adoption and reporting. Excellent communication and stakeholder management; comfortable leading a workstream, growing a team, and influencing peers and senior leaders alike. Track record as a senior IC stepping into leadership, or prior experience leading a small technical team. Pragmatic, outcome-driven, and comfortable in an SME pace of decision making. Genuinely positive about AI and what it can do for colleagues, customers and the business - a can-do mindset, with the confidence to champion it and bring others with you. Desirable Experience setting up agent observability tooling . Background in marketplaces, lettings, utilities or consumer-facing platforms. About us: At UniHomes, we're on a mission to transform the entire student rental experience across the UK. As the market-leading student accommodation advertising platform and utility management service provider, we make finding and securing all-inclusive student accommodation simple, seamless, and stress-free. We're not just another platform. UniHomes is developing innovative technology to deliver one go-to destination that supports the entire student rental journey. With an unwavering focus on our students, partner letting agents, operators and suppliers, we continually evolve and enhance our products and services to exceed expectations, while tackling market complexity with ease and transparency. Since launching in 2015, we've experienced rapid growth. Today, we operate in 60+ cities, partner with 1,000+ agents and operators, and are backed by Macquarie Capital and LDC. Our success has been recognised with accolades from EY Entrepreneur of the Year, Deloitte UK Technology Fast 50, The Negotiator Awards, and Great Place to Work certification. Our 140+ strong team is based in the heart of Sheffield City Centre, where we're driving innovation, expanding into new markets, and fostering a culture built on collaboration, creativity, and growth. If you're ready to make a meaningful impact and help redefine how students find their perfect home, now is the time to join UniHomes. Be part of a team that's opening new doors to better experiences, brighter ideas, and stress-free living. We are a team driven and united by our core values: Lead the Way In it Together Customers Matter Keep it Simple Rise Above Challenges Make it Happen What do you get when you work here? With people and culture at the heart of our organisation, we are continually enhancing our employee offer and culture. We are incredibly proud to have been officially certified as a Great Place to Work (GPTW) and an accredited Living Wage employer - all our employees earn a fair living wage above the government minimum wage.Working in our stunning new office at New Era Square in the centre of Sheffield, you will get complimentary breakfast, hot & cold drinks, snacks, pool table, holidays, length of service days, voluntary day, enhanced pension scheme, pension salary sacrifice scheme, healthcare scheme, Employee Assistant Programme, sick pay, enhanced maternity & paternity pay, career progression, a commitment to personal and professional development, employee awards, refer a friend scheme, staff discounts, mental health and financial support, and company social events.At UniHomes we are committed to fostering an inclusive and diverse workplace where everyone can thrive and which values individuals for their unique perspectives. We welcome candidates from all backgrounds, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.Please let us know if you require any reasonable adjustments to make the recruitment process more accessible to you.Applicants for permanent roles must already have the permanent and unrestricted right to work in the UK. Unfortunately, we are unable to offer visa sponsorship as we do not hold a sponsor licence.We want to hear your unique voice in your application. We love AI, but relying on it solely to write your cover letter and answer the application questions is a missed opportunity to showcase the originality and personality that will make you stand out. Please show us the real you.We do not accept CV submissions from recruitment agencies. Direct applications from individual candidates are encouraged. Thank you for your understanding.
Chief Technology Officer Location : Hybrid/Office based in London EC4R Salary : £170,000+ and 20% performance-related bonus + Excellent Benefits! Contract Type : Full Time, Permanent What We Can Offer You : 30 Days Annual Leave, 20% share package, Additional Holiday Purchase, Hybrid Working, Life Assurance, Vitality Private Healthcare, Subsidised Gym Memberships, Cycle to Work Scheme, Discount Vouchers and Access to Wellbeing Resources Why Do We Want You We are seeking a bold, visionary, and hands-on Chief Technology Officer to lead Wilmington Plc s technology strategy at a defining moment in our journey. Wilmington is undergoing a significant evolution, repositioning itself as a RegTech Business Services platform. Technology is no longer a support function, it is the engine that will drive our growth, differentiation, and long-term success. This role exists because we are serious about transformation. As CTO, you will play a central role in shaping how Wilmington looks, operates, and competes in the future. You will unite platforms, people, data, and products into a coherent, scalable, and future-ready technology ecosystem that enables innovation at pace. This is a rare opportunity to leave a lasting legacy: architecting a modern technology landscape, embedding AI at scale, and leading change across an acquisitive, ambitious business. Please note : To complete your application, you will be redirected to Wilmington Plc s career site. At Wilmington Plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked apply ! Job Purpose, Tasks and Responsibilities Reporting directly to the CEO, the CTO is accountable for defining and delivering Wilmington s technology vision, ensuring it underpins our strategic ambitions and accelerates transformation across the group. You will operate as a trusted executive leader, shaping corporate strategy, guiding investment decisions, and ensuring technology enables innovation, scalability, and sustainable growth. This role blends strategic leadership with hands-on influence, setting direction while ensuring delivery excellence. You will be responsible for: Leading the delivery of a modern, composable architecture across proprietary platforms, cloud infrastructure (AWS, Azure, GCP), CI/CD pipelines, and core business systems such as Salesforce Ensuring technology scalability and integration capability to support ongoing acquisitions and rapid business growth Building, inspiring, and leading a high-performing, future-focused technology function spanning Engineering, Architecture, Data, and Systems Embedding a culture of technical excellence, learning, accountability, and continuous improvement Championing Agile and product-led delivery models that drive measurable business outcomes Defining and executing an ambitious AI strategy, unlocking value from LLMs and emerging technologies while ensuring governance, ethics, and IP protection Designing and overseeing an internal AI operations platform that integrates enterprise systems, automation workflows, and data assets Establishing robust AI governance frameworks aligned with regulatory expectations and industry best practice Driving AI-assisted development approaches to significantly enhance productivity, quality, and speed-to-market Managing strategic technology partnerships and vendors to maximise value, innovation, and performance Setting enterprise-wide technical standards to ensure consistency, resilience, and long-term sustainability Improving operational efficiency, availability, and performance across infrastructure and services Supporting strategic planning, financial oversight, and investment business cases at executive level Leading technology input into product and platform roadmaps aligned to business-unit priorities Acting as a visible, credible technology leader both internally and externally, representing Wilmington s vision and capability What s the Best Thing About This Role You will define and deliver the technology vision for a business in the midst of meaningful, purposeful transformation. With strong board-level sponsorship and a broad mandate for change, this role offers genuine freedom to innovate. You will shape how Wilmington competes in an increasingly AI-driven and regulated world building platforms, products, and capabilities that truly differentiate us and create long-term value. What s the Most Challenging Thing About This Role The challenge lies in balancing ambition with pragmatism. You will need to unlock innovation and transformation while maximising the value of existing platforms, teams, and investments. At the same time, you will be navigating rapid technological change (particularly in AI) while maintaining stability, governance, and trust across a complex and regulated environment. What We re Looking For To be successful in this role, you must have / be: Deep expertise in cloud architecture (AWS, Azure, or GCP), including large-scale, resilient system design and frameworks such as Well-Architected, with the ability to clearly communicate complex concepts to non-technical stakeholders Strong experience in Enterprise Architecture, solution design, and delivering complex technology transformations at scale Proven capability in modern engineering practices, including containerisation, CI/CD pipelines, Agile delivery, and code quality tooling Strong understanding of data platforms, visualisation, and product management principles, translating market and technology trends into compelling roadmaps Experience with CRM platforms (Salesforce and/or Dynamics 365), e-learning platforms, and data-led or information services environments Demonstrable success leading M&A technology integration, from due diligence through to post-acquisition execution Strong research orientation with a passion for identifying, assessing, and embedding emerging technologies Extensive experience (10+ years) in senior technology leadership roles within digitally enabled, platform-driven, or media-led environments Hands-on experience with AI and LLM platforms (e.g. Claude, GPT), including an understanding of capabilities, trade-offs, and enterprise adoption Working knowledge of Model Context Protocol (MCP) and agentic AI architectures, with experience integrating AI securely and at scale Practical experience in enterprise AI governance, prompt engineering, and deployment approaches (including RAG, fine-tuning considerations, and risk mitigation) Experience leveraging AI-assisted development tools (e.g. GitHub Copilot, Claude Code) to materially improve engineering productivity and delivery outcomes We know it s not a skill, but the successful candidate must have permission to work in the role s location by the start of their employment. About Us Wilmington plc is a dynamic and expanding group of companies with a shared purpose turning knowledge into advantage. We provide trusted information, training, and insight to professional markets across Risk & Compliance, Finance, Legal, and Insight sectors. Our businesses empower organisations and professionals to perform better by providing high-quality, relevant, and reliable knowledge. We collaborate across the group, share success, and focus relentlessly on delivering value to our customers. Join us and do Work That Means Something At Wilmington plc, we help global customers do the right business in the right way providing the data, insights, and education they need to navigate an increasingly complex GRC landscape. When you join us, you won t just shape a company s technology future you ll make a meaningful impact for our customers. We offer flexible hybrid working, strong development opportunities, and an environment where leadership, innovation, and purpose go hand in hand. Whether you re seeking your next defining role or ready to lead change at scale, this is work with meaning. Join us and make a real difference. Click on APPLY today!
27/05/2026
Full time
Chief Technology Officer Location : Hybrid/Office based in London EC4R Salary : £170,000+ and 20% performance-related bonus + Excellent Benefits! Contract Type : Full Time, Permanent What We Can Offer You : 30 Days Annual Leave, 20% share package, Additional Holiday Purchase, Hybrid Working, Life Assurance, Vitality Private Healthcare, Subsidised Gym Memberships, Cycle to Work Scheme, Discount Vouchers and Access to Wellbeing Resources Why Do We Want You We are seeking a bold, visionary, and hands-on Chief Technology Officer to lead Wilmington Plc s technology strategy at a defining moment in our journey. Wilmington is undergoing a significant evolution, repositioning itself as a RegTech Business Services platform. Technology is no longer a support function, it is the engine that will drive our growth, differentiation, and long-term success. This role exists because we are serious about transformation. As CTO, you will play a central role in shaping how Wilmington looks, operates, and competes in the future. You will unite platforms, people, data, and products into a coherent, scalable, and future-ready technology ecosystem that enables innovation at pace. This is a rare opportunity to leave a lasting legacy: architecting a modern technology landscape, embedding AI at scale, and leading change across an acquisitive, ambitious business. Please note : To complete your application, you will be redirected to Wilmington Plc s career site. At Wilmington Plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked apply ! Job Purpose, Tasks and Responsibilities Reporting directly to the CEO, the CTO is accountable for defining and delivering Wilmington s technology vision, ensuring it underpins our strategic ambitions and accelerates transformation across the group. You will operate as a trusted executive leader, shaping corporate strategy, guiding investment decisions, and ensuring technology enables innovation, scalability, and sustainable growth. This role blends strategic leadership with hands-on influence, setting direction while ensuring delivery excellence. You will be responsible for: Leading the delivery of a modern, composable architecture across proprietary platforms, cloud infrastructure (AWS, Azure, GCP), CI/CD pipelines, and core business systems such as Salesforce Ensuring technology scalability and integration capability to support ongoing acquisitions and rapid business growth Building, inspiring, and leading a high-performing, future-focused technology function spanning Engineering, Architecture, Data, and Systems Embedding a culture of technical excellence, learning, accountability, and continuous improvement Championing Agile and product-led delivery models that drive measurable business outcomes Defining and executing an ambitious AI strategy, unlocking value from LLMs and emerging technologies while ensuring governance, ethics, and IP protection Designing and overseeing an internal AI operations platform that integrates enterprise systems, automation workflows, and data assets Establishing robust AI governance frameworks aligned with regulatory expectations and industry best practice Driving AI-assisted development approaches to significantly enhance productivity, quality, and speed-to-market Managing strategic technology partnerships and vendors to maximise value, innovation, and performance Setting enterprise-wide technical standards to ensure consistency, resilience, and long-term sustainability Improving operational efficiency, availability, and performance across infrastructure and services Supporting strategic planning, financial oversight, and investment business cases at executive level Leading technology input into product and platform roadmaps aligned to business-unit priorities Acting as a visible, credible technology leader both internally and externally, representing Wilmington s vision and capability What s the Best Thing About This Role You will define and deliver the technology vision for a business in the midst of meaningful, purposeful transformation. With strong board-level sponsorship and a broad mandate for change, this role offers genuine freedom to innovate. You will shape how Wilmington competes in an increasingly AI-driven and regulated world building platforms, products, and capabilities that truly differentiate us and create long-term value. What s the Most Challenging Thing About This Role The challenge lies in balancing ambition with pragmatism. You will need to unlock innovation and transformation while maximising the value of existing platforms, teams, and investments. At the same time, you will be navigating rapid technological change (particularly in AI) while maintaining stability, governance, and trust across a complex and regulated environment. What We re Looking For To be successful in this role, you must have / be: Deep expertise in cloud architecture (AWS, Azure, or GCP), including large-scale, resilient system design and frameworks such as Well-Architected, with the ability to clearly communicate complex concepts to non-technical stakeholders Strong experience in Enterprise Architecture, solution design, and delivering complex technology transformations at scale Proven capability in modern engineering practices, including containerisation, CI/CD pipelines, Agile delivery, and code quality tooling Strong understanding of data platforms, visualisation, and product management principles, translating market and technology trends into compelling roadmaps Experience with CRM platforms (Salesforce and/or Dynamics 365), e-learning platforms, and data-led or information services environments Demonstrable success leading M&A technology integration, from due diligence through to post-acquisition execution Strong research orientation with a passion for identifying, assessing, and embedding emerging technologies Extensive experience (10+ years) in senior technology leadership roles within digitally enabled, platform-driven, or media-led environments Hands-on experience with AI and LLM platforms (e.g. Claude, GPT), including an understanding of capabilities, trade-offs, and enterprise adoption Working knowledge of Model Context Protocol (MCP) and agentic AI architectures, with experience integrating AI securely and at scale Practical experience in enterprise AI governance, prompt engineering, and deployment approaches (including RAG, fine-tuning considerations, and risk mitigation) Experience leveraging AI-assisted development tools (e.g. GitHub Copilot, Claude Code) to materially improve engineering productivity and delivery outcomes We know it s not a skill, but the successful candidate must have permission to work in the role s location by the start of their employment. About Us Wilmington plc is a dynamic and expanding group of companies with a shared purpose turning knowledge into advantage. We provide trusted information, training, and insight to professional markets across Risk & Compliance, Finance, Legal, and Insight sectors. Our businesses empower organisations and professionals to perform better by providing high-quality, relevant, and reliable knowledge. We collaborate across the group, share success, and focus relentlessly on delivering value to our customers. Join us and do Work That Means Something At Wilmington plc, we help global customers do the right business in the right way providing the data, insights, and education they need to navigate an increasingly complex GRC landscape. When you join us, you won t just shape a company s technology future you ll make a meaningful impact for our customers. We offer flexible hybrid working, strong development opportunities, and an environment where leadership, innovation, and purpose go hand in hand. Whether you re seeking your next defining role or ready to lead change at scale, this is work with meaning. Join us and make a real difference. Click on APPLY today!
Salesforce Developer Implement Salesforce from scratch to enhance the company's CRM capabilities. Location: Cambridge, England, United Kingdom Job Tags: Growth About The Role Founded by mathematicians and cyber defense experts in 2013, Darktrace is a global leader in cyber security AI, delivering complete AI-powered solutions in its mission to free the world of cyber disruption. We protect more than 9,000 customers from the world's most complex threats, including ransomware, cloud, and SaaS attacks. Our roots lie deep in innovation. The Darktrace AI Research Centre based in our Cambridge, UK headquarters, has conducted research establishing new thresholds in cyber security, with technology innovations backed by over 130 patents and pending applications. For more information on our cutting-edge technology, visit The position we are recruiting for is a Salesforce Developer, helping us implement Salesforce from scratch and the ground up. The successful person will have a number of years experience developing Salesforce into other companies and will help us achieve a great partnership with Salesforce. Ideally this person will know best practices, some challenges which may arise and help guide our team through the integration process. Responsibilities: Support business requirements and deal with all the CRM needs of the business. Provide customised solutions using the Salesforce platform. To communicate with different project managers, stakeholders, and technicians and ensure efficient participation in all the different phases of development from testing to maintenance. To troubleshoot any bugs in the system. Create implementation timelines and development goals. Ensure the implementation of agreed architecture and infrastructure meets the scope of Solution Design phase. Monitor systems and infrastructure to ensure they meet both user needs and business goals at present and with the future in mind. Providing training to other junior developers to upskill and share Salesforce knowledge. Candidate requirements: Previous experience as a Salesforce Developer Salesforce Platform Developer 1 Certifications Salesforce Platform App Builder Certification Strong understanding of the Salesforce IDE (Integrated Development Environment) Salesforce Advanced Admin Certification Proficiency in various database scripting languages like MYSQL, Apex, Native, VisualForce Intermediate knowledge of JavaScript and C# language Intermediate knowledge of APEX coding standards Well-versed with the Lightning framework Hands-on experience with different types of tools of Salesforce IDE Benefits: 23 days holiday + all public holidays. Increasing to 25 days after 2 years of service. Additional day off for your birthday. Private medical insurance. Life insurance. Pension - 4% employer contribution. Enhanced family leave. Confidential employee Support. Cycle to work scheme.
27/05/2026
Full time
Salesforce Developer Implement Salesforce from scratch to enhance the company's CRM capabilities. Location: Cambridge, England, United Kingdom Job Tags: Growth About The Role Founded by mathematicians and cyber defense experts in 2013, Darktrace is a global leader in cyber security AI, delivering complete AI-powered solutions in its mission to free the world of cyber disruption. We protect more than 9,000 customers from the world's most complex threats, including ransomware, cloud, and SaaS attacks. Our roots lie deep in innovation. The Darktrace AI Research Centre based in our Cambridge, UK headquarters, has conducted research establishing new thresholds in cyber security, with technology innovations backed by over 130 patents and pending applications. For more information on our cutting-edge technology, visit The position we are recruiting for is a Salesforce Developer, helping us implement Salesforce from scratch and the ground up. The successful person will have a number of years experience developing Salesforce into other companies and will help us achieve a great partnership with Salesforce. Ideally this person will know best practices, some challenges which may arise and help guide our team through the integration process. Responsibilities: Support business requirements and deal with all the CRM needs of the business. Provide customised solutions using the Salesforce platform. To communicate with different project managers, stakeholders, and technicians and ensure efficient participation in all the different phases of development from testing to maintenance. To troubleshoot any bugs in the system. Create implementation timelines and development goals. Ensure the implementation of agreed architecture and infrastructure meets the scope of Solution Design phase. Monitor systems and infrastructure to ensure they meet both user needs and business goals at present and with the future in mind. Providing training to other junior developers to upskill and share Salesforce knowledge. Candidate requirements: Previous experience as a Salesforce Developer Salesforce Platform Developer 1 Certifications Salesforce Platform App Builder Certification Strong understanding of the Salesforce IDE (Integrated Development Environment) Salesforce Advanced Admin Certification Proficiency in various database scripting languages like MYSQL, Apex, Native, VisualForce Intermediate knowledge of JavaScript and C# language Intermediate knowledge of APEX coding standards Well-versed with the Lightning framework Hands-on experience with different types of tools of Salesforce IDE Benefits: 23 days holiday + all public holidays. Increasing to 25 days after 2 years of service. Additional day off for your birthday. Private medical insurance. Life insurance. Pension - 4% employer contribution. Enhanced family leave. Confidential employee Support. Cycle to work scheme.
