Senior Business Analyst Department: Product & Delivery Employment Type: Permanent - Full Time Location: London or Manchester UK Description About us We're Transform. Transform is a fresh alternative to Big Consulting. As an end to end transformation partner, we define, design, build and operate systems that solve our clients' toughest challenges and seize their biggest opportunities. That often means combining strategy, data, AI, technology, and change management. Sometimes we manage and operate the systems we create; other times, we hand it over for the client to run - standing by to make improvements when things change. It all comes down to making an impact: improving lives, supporting citizens, streamlining workflows, and making the world a better place. We specialise in public sector and public facing organisations - from government agencies and local authorities to energy, utilities, transportation and healthcare. We also work for some of the world's most dynamic brands across automotive, retail, financial services, and consumer goods. In 2024, Transform acquired Cadence Innova, the UK's leading public sector change consultancy. The result is a fresh kind of partner: together, we're able to deliver change from the very first ideas through to deployment - building on our deep relationships at every level of government. We're part of the Next 15 group, a multi national organisation spanning over 25 brands. We combine the financial robustness and breadth of services of a large organisation, with the nimbleness and innovation of a smaller brand. If you are keen to help us build the workforce of the future, we should talk. We're all in! That's what gets us out of bed every day. We hope you feel the same. Key Responsibilities The Role: We are looking for a Senior Business Analyst to join our Product & Delivery team. As a Senior BA, you'll help some of the UK's largest organisations make evidence driven decisions. You'll be a part of a growing team in Manchester and you'll work across a variety of projects in the public and private sector. You will play a crucial role in bridging the gap between business needs, technology solutions, and users and you'll put data, analysis and evidence at the fore of client decision making. As a senior consultant, you'll recommend and support organisations to deliver better experiences and technical products for their users, stakeholders and customers. We're motivated by solving challenging problems, and you'll be responsible for making an impact for clients. You will need to show a passion for what you've done and pride in your achievements. We're a team with a growth mindset, so we look for people who want to learn and help others progress. You will be responsible for working out how to address challenging problems for clients, using a range of techniques to produce analysis that can give them direction You will work with quant and qual research, data and analytics to produce recommendations that lead to great user experiences and technical products You will recommend and work to implement improvements to processes by using methodologies like UML, BPMN or Six Sigma You will work with product and service owners to prioritise features, develop roadmaps and implementation plans and manage the end to end product lifecycle You will define and measure the success of products and services You will elicit and document both functional and non functional requirements, translate them into user stories with clear acceptance criteria, and maintain traceability throughout the project lifecycle You will be a part of a multi disciplinary, agile team, working collaboratively with clients, Transform team members and other suppliers to create impact You'll play a part in our Community of Practice, supporting your peers to develop and learn, and doing so yourself You will support with line management of junior team members, providing guidance, mentorship, and helping to nurture their development Skills, Knowledge and Expertise Experienced working in multi disciplinary, agile delivery teams at all stages of the product lifecycle Happy helping teams and stakeholders decide what to do by putting evidence at the forefront of decision making - working with a variety of data and disciplines to develop and produce analysis, including user research, data and analytics Thrive when leading in complex environments, when the solution isn't clear Able to communicate your thoughts and recommendations with impact, often making technical or specialist information understandable to non specialist audiences Experienced helping teams focus on delivering value, whether that's developing business cases or prioritising features and roadmaps Focused on measurement - designing performance frameworks, launching products/services and measuring against them A capable collaborator - ensuring we get the best out of the people we work with by designing and leading workshops that foster collaboration and build consensus Able to lead teams to explore solutions with different methods, including analysis, prototyping and proof of concepts Experienced making change happen in the public sector or with similar large, complex organisations Willing to learn and grow, and support others' development About us and our benefits Our culture is built on: Being one team; looking out for each other as a team The world never stops changing and we'll never stop learning Infinity & Beyond; we're crazy ambitious, not afraid to fail along the way (it's just falling with style) Integrity is everything; we're honest with each other and with our clients Diversity is our superpower; everyone's story is different, and we celebrate differences We're all in; we take on tough, complex challenges with lots of moving parts and we're committed to the work, our clients and each other Our benefits include: Holiday entitlement, 28 days with the option to buy/sell up to 5 days Day off (on or in the week of) your birthday Pension eligibility, up to 5% matched contributions Private healthcare Life assurance Enhanced maternity and enhanced paternity and shared parental leave Cycle to work & electric car schemes Gym & retail discounts Regular social events/activities A range of other benefits from our flexible benefits package At Transform we believe in a culture of inclusivity, we celebrate difference and believe that diversity makes our business more relevant, our work more meaningful and our people more empowered. We're committed to equality of opportunity for all, and we actively seek applications from all ethnicities, orientations, beliefs, gender identities + those with neurodiverse traits and disabilities. We want you to have the best opportunity to show us who you are and what you can do. Please do let us know if you need any adjustments now or at any point in the recruitment process. Use of AI in CV and Interviews Whilst we are a technology company and promote using AI the right and ethical way, we value authenticity and transparency in our hiring process. To ensure fairness and accuracy in assessing your skills and experience, we kindly request that you refrain from using AI assisted tools to generate answers during interviews or enhancing your CV. We are looking for genuine insights into your abilities, experiences, and personality. Any misrepresentation through AI generated content may impact our ability to make an informed decision. We look forward to getting to know the real you!
24/06/2026
Full time
Senior Business Analyst Department: Product & Delivery Employment Type: Permanent - Full Time Location: London or Manchester UK Description About us We're Transform. Transform is a fresh alternative to Big Consulting. As an end to end transformation partner, we define, design, build and operate systems that solve our clients' toughest challenges and seize their biggest opportunities. That often means combining strategy, data, AI, technology, and change management. Sometimes we manage and operate the systems we create; other times, we hand it over for the client to run - standing by to make improvements when things change. It all comes down to making an impact: improving lives, supporting citizens, streamlining workflows, and making the world a better place. We specialise in public sector and public facing organisations - from government agencies and local authorities to energy, utilities, transportation and healthcare. We also work for some of the world's most dynamic brands across automotive, retail, financial services, and consumer goods. In 2024, Transform acquired Cadence Innova, the UK's leading public sector change consultancy. The result is a fresh kind of partner: together, we're able to deliver change from the very first ideas through to deployment - building on our deep relationships at every level of government. We're part of the Next 15 group, a multi national organisation spanning over 25 brands. We combine the financial robustness and breadth of services of a large organisation, with the nimbleness and innovation of a smaller brand. If you are keen to help us build the workforce of the future, we should talk. We're all in! That's what gets us out of bed every day. We hope you feel the same. Key Responsibilities The Role: We are looking for a Senior Business Analyst to join our Product & Delivery team. As a Senior BA, you'll help some of the UK's largest organisations make evidence driven decisions. You'll be a part of a growing team in Manchester and you'll work across a variety of projects in the public and private sector. You will play a crucial role in bridging the gap between business needs, technology solutions, and users and you'll put data, analysis and evidence at the fore of client decision making. As a senior consultant, you'll recommend and support organisations to deliver better experiences and technical products for their users, stakeholders and customers. We're motivated by solving challenging problems, and you'll be responsible for making an impact for clients. You will need to show a passion for what you've done and pride in your achievements. We're a team with a growth mindset, so we look for people who want to learn and help others progress. You will be responsible for working out how to address challenging problems for clients, using a range of techniques to produce analysis that can give them direction You will work with quant and qual research, data and analytics to produce recommendations that lead to great user experiences and technical products You will recommend and work to implement improvements to processes by using methodologies like UML, BPMN or Six Sigma You will work with product and service owners to prioritise features, develop roadmaps and implementation plans and manage the end to end product lifecycle You will define and measure the success of products and services You will elicit and document both functional and non functional requirements, translate them into user stories with clear acceptance criteria, and maintain traceability throughout the project lifecycle You will be a part of a multi disciplinary, agile team, working collaboratively with clients, Transform team members and other suppliers to create impact You'll play a part in our Community of Practice, supporting your peers to develop and learn, and doing so yourself You will support with line management of junior team members, providing guidance, mentorship, and helping to nurture their development Skills, Knowledge and Expertise Experienced working in multi disciplinary, agile delivery teams at all stages of the product lifecycle Happy helping teams and stakeholders decide what to do by putting evidence at the forefront of decision making - working with a variety of data and disciplines to develop and produce analysis, including user research, data and analytics Thrive when leading in complex environments, when the solution isn't clear Able to communicate your thoughts and recommendations with impact, often making technical or specialist information understandable to non specialist audiences Experienced helping teams focus on delivering value, whether that's developing business cases or prioritising features and roadmaps Focused on measurement - designing performance frameworks, launching products/services and measuring against them A capable collaborator - ensuring we get the best out of the people we work with by designing and leading workshops that foster collaboration and build consensus Able to lead teams to explore solutions with different methods, including analysis, prototyping and proof of concepts Experienced making change happen in the public sector or with similar large, complex organisations Willing to learn and grow, and support others' development About us and our benefits Our culture is built on: Being one team; looking out for each other as a team The world never stops changing and we'll never stop learning Infinity & Beyond; we're crazy ambitious, not afraid to fail along the way (it's just falling with style) Integrity is everything; we're honest with each other and with our clients Diversity is our superpower; everyone's story is different, and we celebrate differences We're all in; we take on tough, complex challenges with lots of moving parts and we're committed to the work, our clients and each other Our benefits include: Holiday entitlement, 28 days with the option to buy/sell up to 5 days Day off (on or in the week of) your birthday Pension eligibility, up to 5% matched contributions Private healthcare Life assurance Enhanced maternity and enhanced paternity and shared parental leave Cycle to work & electric car schemes Gym & retail discounts Regular social events/activities A range of other benefits from our flexible benefits package At Transform we believe in a culture of inclusivity, we celebrate difference and believe that diversity makes our business more relevant, our work more meaningful and our people more empowered. We're committed to equality of opportunity for all, and we actively seek applications from all ethnicities, orientations, beliefs, gender identities + those with neurodiverse traits and disabilities. We want you to have the best opportunity to show us who you are and what you can do. Please do let us know if you need any adjustments now or at any point in the recruitment process. Use of AI in CV and Interviews Whilst we are a technology company and promote using AI the right and ethical way, we value authenticity and transparency in our hiring process. To ensure fairness and accuracy in assessing your skills and experience, we kindly request that you refrain from using AI assisted tools to generate answers during interviews or enhancing your CV. We are looking for genuine insights into your abilities, experiences, and personality. Any misrepresentation through AI generated content may impact our ability to make an informed decision. We look forward to getting to know the real you!
Recovery & Resolution Analyst This is a unique opportunity for a Recovery & Resolution Analyst to join the Recovery & Resolution team at YBS, playing a key role in how we strengthen our financial resilience. As we continue to develop our recovery and resolvability capabilities, you'll gain exposure across the Society, working with senior stakeholders and contributing to meaningful, high-profile regulatory activity. This is a hybrid role, with remote working and typically one day per week onsite in our central Leeds office. About the role Support the development and maintenance of the Society's Recovery Plan, ensuring it reflects current activities and risk profile Contribute to the Resolvability Assessment Framework, including analysing and validating information submitted to the Board and regulator Produce high-quality analysis and management information to support decision-making at Executive level, and aid regulatory engagement Work collaboratively with teams across the Society to embed recovery and resolution into BAU practices Help improve processes, controls and documentation to ensure activities are clear, effective and continuously evolving About you You'll be a well organised and collaborative Analyst with strong communication and analytical skills. Comfortable working with data and digesting and disseminating complex regulatory information to the business, you'll enjoy building relationships and contributing to a high performing team. Qualifications Have experience in financial services, finance, risk or a related analytical role Have strong analytical and numerical capability, with an interest in turning regulation into meaningful insight for the business Be a confident communicator, able to present complex or technical information clearly Have excellent organisation skills, able to manage multiple priorities and deliver to deadlines Have a collaborative approach, with the ability to build effective relationships across teams About us At YBS we don't have shareholders, we have members. We care about people and that includes you. So here, you'll be respected for who you are, you'll be able to bring your whole self to work, and you'll have everything you need to build a long and rewarding career. Flexibility We offer a range of flexible working options without unsocial hours, which can help you find a healthy work life balance. Whether it's finishing early for an appointment or fitting your studies and hobbies in around your working hours, we can help make it work for you. We're happy to talk flexible working and you can reach out to us anytime during the recruitment process to discuss this. Development We want you to feel challenged here. Whatever your ambitions, we're committed to helping you develop your skills and move ahead in your career journey. From day one, we'll set you up for success with a brilliant induction and full training plan, all designed to get you up to speed quickly. Inclusivity We're passionate about creating an inclusive environment where everyone is welcome and able to be themselves. If you'll go the extra mile to help our members, you'll fit right in and feel you belong here. About our Benefits We offer lots of fantastic rewards that you can make the most of in and out of work, including: Holiday. You'll get 25 days plus Bank Holidays, as well as the option to buy up to a further 5 days. Bonus. At YBS we work collaboratively and share in our success together, so when we reach our goals we're all rewarded with an on target bonus of 7% of eligible pay (with the opportunity to earn up to a maximum 15%). Pension. We know how important it is to save towards the future, that's why we'll contribute up to 11% into your YBS pension. Healthcare. Health and wellbeing are an important part of life at YBS, when you join us you'll have access to a range of health benefits to suit your life including private medical insurance, dental and healthcare plans. My Benefits. When you join YBS you'll have access to our self service benefits portal, where you can access a range of retail, hospitality and health discounts. Contact Mike Peel:
24/06/2026
Full time
Recovery & Resolution Analyst This is a unique opportunity for a Recovery & Resolution Analyst to join the Recovery & Resolution team at YBS, playing a key role in how we strengthen our financial resilience. As we continue to develop our recovery and resolvability capabilities, you'll gain exposure across the Society, working with senior stakeholders and contributing to meaningful, high-profile regulatory activity. This is a hybrid role, with remote working and typically one day per week onsite in our central Leeds office. About the role Support the development and maintenance of the Society's Recovery Plan, ensuring it reflects current activities and risk profile Contribute to the Resolvability Assessment Framework, including analysing and validating information submitted to the Board and regulator Produce high-quality analysis and management information to support decision-making at Executive level, and aid regulatory engagement Work collaboratively with teams across the Society to embed recovery and resolution into BAU practices Help improve processes, controls and documentation to ensure activities are clear, effective and continuously evolving About you You'll be a well organised and collaborative Analyst with strong communication and analytical skills. Comfortable working with data and digesting and disseminating complex regulatory information to the business, you'll enjoy building relationships and contributing to a high performing team. Qualifications Have experience in financial services, finance, risk or a related analytical role Have strong analytical and numerical capability, with an interest in turning regulation into meaningful insight for the business Be a confident communicator, able to present complex or technical information clearly Have excellent organisation skills, able to manage multiple priorities and deliver to deadlines Have a collaborative approach, with the ability to build effective relationships across teams About us At YBS we don't have shareholders, we have members. We care about people and that includes you. So here, you'll be respected for who you are, you'll be able to bring your whole self to work, and you'll have everything you need to build a long and rewarding career. Flexibility We offer a range of flexible working options without unsocial hours, which can help you find a healthy work life balance. Whether it's finishing early for an appointment or fitting your studies and hobbies in around your working hours, we can help make it work for you. We're happy to talk flexible working and you can reach out to us anytime during the recruitment process to discuss this. Development We want you to feel challenged here. Whatever your ambitions, we're committed to helping you develop your skills and move ahead in your career journey. From day one, we'll set you up for success with a brilliant induction and full training plan, all designed to get you up to speed quickly. Inclusivity We're passionate about creating an inclusive environment where everyone is welcome and able to be themselves. If you'll go the extra mile to help our members, you'll fit right in and feel you belong here. About our Benefits We offer lots of fantastic rewards that you can make the most of in and out of work, including: Holiday. You'll get 25 days plus Bank Holidays, as well as the option to buy up to a further 5 days. Bonus. At YBS we work collaboratively and share in our success together, so when we reach our goals we're all rewarded with an on target bonus of 7% of eligible pay (with the opportunity to earn up to a maximum 15%). Pension. We know how important it is to save towards the future, that's why we'll contribute up to 11% into your YBS pension. Healthcare. Health and wellbeing are an important part of life at YBS, when you join us you'll have access to a range of health benefits to suit your life including private medical insurance, dental and healthcare plans. My Benefits. When you join YBS you'll have access to our self service benefits portal, where you can access a range of retail, hospitality and health discounts. Contact Mike Peel:
IT Software Engineer We are looking for an IT Software Engineer on an 18 month fixed term contract to build low code, small footprint applications that enable quick, reliable, and accessible information capture for customers, colleagues and stakeholders. The role involves front end and back end integration to deliver a robust, scalable, and efficient solution that meets business requirements and enhances the user experience. You will be based at our Severn Trent Centre head office in Coventry, working in a project team of 13 dedicated people. The role requires 37 hours a week, Monday to Friday, with three days at least in the office. Responsibilities Develop scalable web and mobile applications using the OutSystems low code platform. Collaborate with product owners, business analysts and end users to gather and refine requirements and incorporate them into technical designs. Integrate solutions with office and ERP applications like M365, SAP. Build APIs and reusable components to support secure, reliable data exchange with partners and regulatory systems. Ensure all applications meet Severn Trent specific standards for performance, security, and compliance. Document application architecture, configurations, and development workflows. Troubleshoot and resolve bugs and production issues with urgency and precision. Qualifications Proven experience in an Agile culture with joint team outcomes, empowerment, and commitment. Strong software development experience delivering high quality solutions in a fast paced environment. Hands on development experience with OutSystems (Reactive Web, Traditional Web, or Mobile) using OutSystems Studio and Service Studio. Solid knowledge of building, managing, and optimizing databases within the OutSystems environment. Preferred: OutSystems Associate or Professional certification. Knowledge of DevOps tools (GitHub, Azure DevOps), version control systems or container based deployments is an advantage. A positive and caring attitude, with interest in contributing to environment and community. Benefits 28 days holiday + bank holidays, with the ability to buy/sell up to 5 days per year. Annual bonus scheme (up to £2,225, subject to eligibility). Family friendly policies, including fully paid maternity and adoption leave (one year). Leading pension scheme - we double your contribution up to 15% when you contribute 7.5%. Share save - discounted share purchase. Dedicated training and development through our Academy. Electric vehicle scheme and retail offers. Two paid volunteering days per year. We welcome all applicants and celebrate diversity. Please note we are an equal opportunity employer.
24/06/2026
Full time
IT Software Engineer We are looking for an IT Software Engineer on an 18 month fixed term contract to build low code, small footprint applications that enable quick, reliable, and accessible information capture for customers, colleagues and stakeholders. The role involves front end and back end integration to deliver a robust, scalable, and efficient solution that meets business requirements and enhances the user experience. You will be based at our Severn Trent Centre head office in Coventry, working in a project team of 13 dedicated people. The role requires 37 hours a week, Monday to Friday, with three days at least in the office. Responsibilities Develop scalable web and mobile applications using the OutSystems low code platform. Collaborate with product owners, business analysts and end users to gather and refine requirements and incorporate them into technical designs. Integrate solutions with office and ERP applications like M365, SAP. Build APIs and reusable components to support secure, reliable data exchange with partners and regulatory systems. Ensure all applications meet Severn Trent specific standards for performance, security, and compliance. Document application architecture, configurations, and development workflows. Troubleshoot and resolve bugs and production issues with urgency and precision. Qualifications Proven experience in an Agile culture with joint team outcomes, empowerment, and commitment. Strong software development experience delivering high quality solutions in a fast paced environment. Hands on development experience with OutSystems (Reactive Web, Traditional Web, or Mobile) using OutSystems Studio and Service Studio. Solid knowledge of building, managing, and optimizing databases within the OutSystems environment. Preferred: OutSystems Associate or Professional certification. Knowledge of DevOps tools (GitHub, Azure DevOps), version control systems or container based deployments is an advantage. A positive and caring attitude, with interest in contributing to environment and community. Benefits 28 days holiday + bank holidays, with the ability to buy/sell up to 5 days per year. Annual bonus scheme (up to £2,225, subject to eligibility). Family friendly policies, including fully paid maternity and adoption leave (one year). Leading pension scheme - we double your contribution up to 15% when you contribute 7.5%. Share save - discounted share purchase. Dedicated training and development through our Academy. Electric vehicle scheme and retail offers. Two paid volunteering days per year. We welcome all applicants and celebrate diversity. Please note we are an equal opportunity employer.
Digital Analyst Department: Data: Analytics Employment Type: Permanent - Full Time Location: London, UK Description We turn data and tech into competitive advantage and social impact for the world's most complex organisations, both public and private. Not every day is the same and you will be able to work on knotty problems at the intersection of digital performance and product analytics turning data into insight, and insight into better products, decisions, and outcomes. Key Responsibilities Use Google Analytics (GA4) and Google Tag Manager to support digital analytics queries, including setting up and validating event tracking across web and product surfaces Perform ad hoc data extractions and analysis across digital and product data sources using SQL, building analysis ready tables that answer client and internal queries at pace Analyse product usage data feature adoption, user journeys, retention and churn signals Connect digital acquisition data to product engagement metrics, building the analytical thread from first touchpoint through to long term user value Support BI and reporting deliverables by building and maintaining dashboards in Looker, Tableau or Power BI that serve both digital and product stakeholders Design and evaluate A/B tests and experiments across digital and product surfaces, bringing statistical rigour to decisions that are currently made on instinct Work collaboratively within the analytics team supporting QA of code and analysis outputs, sharing knowledge, and contributing to a culture of high analytical standards Contribute to the team's knowledge management infrastructure, including documentation of analytical approaches and outputs in shared systems Skills, Knowledge, and Expertise Good hands on analytics experience across digital and/or product disciplines, with evidence of working across multiple data sources and client or stakeholder environments Strong experience of Google Analytics (GA4) and Google Tag Manager for digital measurement and tracking experience or equivalent also considered Confident SQL skills able to independently query, extract and shape large, unstructured datasets without relying on a data engineer for routine requests Excellent business problem solving skills a track record of developing creative analytical solutions and telling a clear, convincing story with data that drives commercial decisions Strong communication and presentation skills able to translate analytical findings clearly for both technical and non technical audiences, from engineering teams to senior stakeholders Structured and methodical working practices rigorous about QA, documentation and reproducibility; picks up new tools, data environments and analytical contexts quickly Understanding of commercial context able to connect analytical outputs to business value, and frame recommendations in terms of impact rather than just insight Collaborative team player good interpersonal skills, comfortable supporting colleagues with QA and peer review, and willing to share knowledge openly within the analytics team AI curious and ready to embrace opportunities A growth mindset Nice to Have Degree in a numerical or analytical discipline (e.g. Mathematics, Statistics, Economics, Computer Science, Engineering) or equivalent practical experience Experience applying advanced analytics methodologies such as experimentation (A/B testing), forecasting solve business problems Experience with product analytics platforms such as Amplitude, Mixpanel or Heap, including funnel analysis, cohort analysis and retention modelling Experience of implementing CMP tools such as OneTrust, Cookiebot Benefits Holiday entitlement, 28 days with the option to buy/sell up to 5 days (note that 3 days are held for Christmas holidays) Day off (on or in the week of) your birthday Pension eligibility, up to 5% matched contributions Private healthcare Life assurance Enhanced maternity and enhanced paternity and shared parental leave Cycle to work schemes Gym & retail discounts Regular social events/activities A range of other benefits from our flexible benefits package Equality and Diversity We are committed to equality of opportunity for all, and we actively seek applications from all ethnicities, orientations, beliefs, gender identities + those with neurodiverse traits and disabilities. We want you to have the best opportunity to show us who you are and what you can do. Please do let us know if you need any adjustments now or at any point in the recruitment process.
24/06/2026
Full time
Digital Analyst Department: Data: Analytics Employment Type: Permanent - Full Time Location: London, UK Description We turn data and tech into competitive advantage and social impact for the world's most complex organisations, both public and private. Not every day is the same and you will be able to work on knotty problems at the intersection of digital performance and product analytics turning data into insight, and insight into better products, decisions, and outcomes. Key Responsibilities Use Google Analytics (GA4) and Google Tag Manager to support digital analytics queries, including setting up and validating event tracking across web and product surfaces Perform ad hoc data extractions and analysis across digital and product data sources using SQL, building analysis ready tables that answer client and internal queries at pace Analyse product usage data feature adoption, user journeys, retention and churn signals Connect digital acquisition data to product engagement metrics, building the analytical thread from first touchpoint through to long term user value Support BI and reporting deliverables by building and maintaining dashboards in Looker, Tableau or Power BI that serve both digital and product stakeholders Design and evaluate A/B tests and experiments across digital and product surfaces, bringing statistical rigour to decisions that are currently made on instinct Work collaboratively within the analytics team supporting QA of code and analysis outputs, sharing knowledge, and contributing to a culture of high analytical standards Contribute to the team's knowledge management infrastructure, including documentation of analytical approaches and outputs in shared systems Skills, Knowledge, and Expertise Good hands on analytics experience across digital and/or product disciplines, with evidence of working across multiple data sources and client or stakeholder environments Strong experience of Google Analytics (GA4) and Google Tag Manager for digital measurement and tracking experience or equivalent also considered Confident SQL skills able to independently query, extract and shape large, unstructured datasets without relying on a data engineer for routine requests Excellent business problem solving skills a track record of developing creative analytical solutions and telling a clear, convincing story with data that drives commercial decisions Strong communication and presentation skills able to translate analytical findings clearly for both technical and non technical audiences, from engineering teams to senior stakeholders Structured and methodical working practices rigorous about QA, documentation and reproducibility; picks up new tools, data environments and analytical contexts quickly Understanding of commercial context able to connect analytical outputs to business value, and frame recommendations in terms of impact rather than just insight Collaborative team player good interpersonal skills, comfortable supporting colleagues with QA and peer review, and willing to share knowledge openly within the analytics team AI curious and ready to embrace opportunities A growth mindset Nice to Have Degree in a numerical or analytical discipline (e.g. Mathematics, Statistics, Economics, Computer Science, Engineering) or equivalent practical experience Experience applying advanced analytics methodologies such as experimentation (A/B testing), forecasting solve business problems Experience with product analytics platforms such as Amplitude, Mixpanel or Heap, including funnel analysis, cohort analysis and retention modelling Experience of implementing CMP tools such as OneTrust, Cookiebot Benefits Holiday entitlement, 28 days with the option to buy/sell up to 5 days (note that 3 days are held for Christmas holidays) Day off (on or in the week of) your birthday Pension eligibility, up to 5% matched contributions Private healthcare Life assurance Enhanced maternity and enhanced paternity and shared parental leave Cycle to work schemes Gym & retail discounts Regular social events/activities A range of other benefits from our flexible benefits package Equality and Diversity We are committed to equality of opportunity for all, and we actively seek applications from all ethnicities, orientations, beliefs, gender identities + those with neurodiverse traits and disabilities. We want you to have the best opportunity to show us who you are and what you can do. Please do let us know if you need any adjustments now or at any point in the recruitment process.
PMO & Integration Analyst / Manager Location: Coventry HQ Salary: £45,000 - £55,000 DOE Contract type: 12 month Fixed Term Contract Working hours: Full time, 40 hours per week, Hybrid Working About the role We are looking for a proactive and analytical PMO & M&A Integration Analyst to support post-acquisition integrations, business improvement initiatives, and strategic projects. This is an exciting opportunity for an individual who enjoys working across multiple business functions, managing complex projects, and using data-driven insights to drive operational improvements. The successful candidate will play a key role in ensuring the smooth integration of acquired businesses, tracking performance, and delivering initiatives that maximise value and support the continued growth of the organisation. Responsibilities Support planning and execution of post-acquisition integration projects. Coordinate activities across Finance, HR, IT, Operations, Procurement, and other functions. Track integration milestones, risks, actions, and synergy delivery. Prepare integration reports and updates for senior management. Support delivery of business improvement and operational excellence initiatives. Maintain project plans, governance documentation, and performance dashboards. Monitor project progress, risks, budgets, and key deliverables. Prepare steering committee materials and management reporting. Identify opportunities to improve processes, efficiency, and ways of working. Analyse operational and financial data to support decision-making. Develop reports, dashboards, and presentations for stakeholders. Support business cases, benefits tracking, and project evaluations. Requirements 2-5 years' experience in PMO, consulting, project management, business transformation, M&A integration, or a related field. Strong analytical, organisational, and problem solving skills. Advanced Excel and PowerPoint skills. Excellent stakeholder management and communication abilities. Experience managing multiple projects and priorities in a fast paced environment. Benefits Career development: opportunity for career advancement and development through apprenticeship programmes, in house training academy, and coaching and mentorship. Collaborative team environment: diverse and inclusive workplace. Meaningful impact: ability to contribute to projects that make a real difference in the community and environment. Competitive benefits package: including wide-ranging benefits designed to prioritise wellbeing, support life choices, and help in both good and challenging times. Annual leave: up to 25 days holiday plus bank holidays. Family friendly policies: enhanced maternity and shared parental leave. Health Care Cash Plan: private health and insurance cover opt in. Employee Assistance Programmes: support for personal and professional challenges. Voluntary benefits: discounts on retail, holidays, gym memberships, and more. Financial wellbeing support: resources to manage finances. Competitive pension scheme. Recognition schemes: colleague of the month and annual awards. Volunteering policy: two days per year to support a cause of your choice. Mental health support: comprehensive resources and support.
24/06/2026
Full time
PMO & Integration Analyst / Manager Location: Coventry HQ Salary: £45,000 - £55,000 DOE Contract type: 12 month Fixed Term Contract Working hours: Full time, 40 hours per week, Hybrid Working About the role We are looking for a proactive and analytical PMO & M&A Integration Analyst to support post-acquisition integrations, business improvement initiatives, and strategic projects. This is an exciting opportunity for an individual who enjoys working across multiple business functions, managing complex projects, and using data-driven insights to drive operational improvements. The successful candidate will play a key role in ensuring the smooth integration of acquired businesses, tracking performance, and delivering initiatives that maximise value and support the continued growth of the organisation. Responsibilities Support planning and execution of post-acquisition integration projects. Coordinate activities across Finance, HR, IT, Operations, Procurement, and other functions. Track integration milestones, risks, actions, and synergy delivery. Prepare integration reports and updates for senior management. Support delivery of business improvement and operational excellence initiatives. Maintain project plans, governance documentation, and performance dashboards. Monitor project progress, risks, budgets, and key deliverables. Prepare steering committee materials and management reporting. Identify opportunities to improve processes, efficiency, and ways of working. Analyse operational and financial data to support decision-making. Develop reports, dashboards, and presentations for stakeholders. Support business cases, benefits tracking, and project evaluations. Requirements 2-5 years' experience in PMO, consulting, project management, business transformation, M&A integration, or a related field. Strong analytical, organisational, and problem solving skills. Advanced Excel and PowerPoint skills. Excellent stakeholder management and communication abilities. Experience managing multiple projects and priorities in a fast paced environment. Benefits Career development: opportunity for career advancement and development through apprenticeship programmes, in house training academy, and coaching and mentorship. Collaborative team environment: diverse and inclusive workplace. Meaningful impact: ability to contribute to projects that make a real difference in the community and environment. Competitive benefits package: including wide-ranging benefits designed to prioritise wellbeing, support life choices, and help in both good and challenging times. Annual leave: up to 25 days holiday plus bank holidays. Family friendly policies: enhanced maternity and shared parental leave. Health Care Cash Plan: private health and insurance cover opt in. Employee Assistance Programmes: support for personal and professional challenges. Voluntary benefits: discounts on retail, holidays, gym memberships, and more. Financial wellbeing support: resources to manage finances. Competitive pension scheme. Recognition schemes: colleague of the month and annual awards. Volunteering policy: two days per year to support a cause of your choice. Mental health support: comprehensive resources and support.
To lead the end-to-end delivery of a multi-million-pound BSS transformation programme. You will be responsible for modernising legacy platforms and migrating critical data to cloud-native solutions, defining the next-generation ways of working for product and platform development. By placing AI at the heart of the delivery roadmap, you will ensure the programme enhances customer experience and drives long-term operational efficiency. Key Responsibilities Programme Leadership: Direct the initiation, planning, and execution of the BSS transformation, ensuring alignment with strategic business goals and technical dependencies. Ways of Working & Frameworks: Define and implement the operational standards for building products and platforms; generating high-quality product/programme-level artefacts to ensure consistency and scalability. AI Integration: Lead the strategic implementation of AI within the programme delivery life cycle (where applicable), ensuring the future-state architecture is "AI-ready." Solution Delivery: Oversee the delivery of high-performance integrated platforms, including CRM, Billing, Product Catalogue, Order Management, and Revenue Management. Stakeholder Management: Act as the primary interface for executive sponsors, C-level stakeholders, and third-party vendors. Governance & Reporting: Establish robust governance frameworks, chair steering committees, and provide transparent executive-level reporting on scope, budget, and KPIs. Risk & Dependency Management: Proactively identify technical and delivery risks, implementing mitigation strategies across cross-functional teams. Team Leadership: Build and mentor high-performing teams of Project Managers, Business Analysts, and Technical Leads in an Agile/DevOps environment. Required Skills & Experience Strategic Delivery: Proven experience in defining ways of working for product/platform builds and a track record of delivering major programmes where AI was a core component of the solution or delivery methodology. Industry Expertise: Minimum of 10-12+ years in the telecommunications industry, with a proven track record in delivering complex BSS/OSS transformation programmes. Telecom Domain: Deep experience in E2E BSS Solutions (CRM, Billing, Online charging) and Channels (Web, App, Retail), with strong knowledge of E2E customer journeys. Technical Acumen: Deep understanding of BSS architectures, including eTOM, TMF APIs, and ODA frameworks. Artefact Creation: Expert ability to generate and oversee programme-level artefacts that serve as the blueprint for complex technical delivery. Project Methodologies: Expert-level knowledge of MSP, PRINCE2, or PMP, combined with practical experience in Agile delivery. Financial Management: Demonstrated experience managing large programme budgets, forecasts, and third-party commercial contracts. Communication: Exceptional negotiation and influencing skills to manage disputes and achieve alignment across diverse organisational levels.
24/06/2026
Full time
To lead the end-to-end delivery of a multi-million-pound BSS transformation programme. You will be responsible for modernising legacy platforms and migrating critical data to cloud-native solutions, defining the next-generation ways of working for product and platform development. By placing AI at the heart of the delivery roadmap, you will ensure the programme enhances customer experience and drives long-term operational efficiency. Key Responsibilities Programme Leadership: Direct the initiation, planning, and execution of the BSS transformation, ensuring alignment with strategic business goals and technical dependencies. Ways of Working & Frameworks: Define and implement the operational standards for building products and platforms; generating high-quality product/programme-level artefacts to ensure consistency and scalability. AI Integration: Lead the strategic implementation of AI within the programme delivery life cycle (where applicable), ensuring the future-state architecture is "AI-ready." Solution Delivery: Oversee the delivery of high-performance integrated platforms, including CRM, Billing, Product Catalogue, Order Management, and Revenue Management. Stakeholder Management: Act as the primary interface for executive sponsors, C-level stakeholders, and third-party vendors. Governance & Reporting: Establish robust governance frameworks, chair steering committees, and provide transparent executive-level reporting on scope, budget, and KPIs. Risk & Dependency Management: Proactively identify technical and delivery risks, implementing mitigation strategies across cross-functional teams. Team Leadership: Build and mentor high-performing teams of Project Managers, Business Analysts, and Technical Leads in an Agile/DevOps environment. Required Skills & Experience Strategic Delivery: Proven experience in defining ways of working for product/platform builds and a track record of delivering major programmes where AI was a core component of the solution or delivery methodology. Industry Expertise: Minimum of 10-12+ years in the telecommunications industry, with a proven track record in delivering complex BSS/OSS transformation programmes. Telecom Domain: Deep experience in E2E BSS Solutions (CRM, Billing, Online charging) and Channels (Web, App, Retail), with strong knowledge of E2E customer journeys. Technical Acumen: Deep understanding of BSS architectures, including eTOM, TMF APIs, and ODA frameworks. Artefact Creation: Expert ability to generate and oversee programme-level artefacts that serve as the blueprint for complex technical delivery. Project Methodologies: Expert-level knowledge of MSP, PRINCE2, or PMP, combined with practical experience in Agile delivery. Financial Management: Demonstrated experience managing large programme budgets, forecasts, and third-party commercial contracts. Communication: Exceptional negotiation and influencing skills to manage disputes and achieve alignment across diverse organisational levels.
Oracle Financials Support Analyst We are seeking a skilled Oracle Financials Support Analyst to join a European Finance Systems team supporting mission-critical finance applications across a large, multi-country business environment. This is an excellent opportunity for someone who enjoys combining technical expertise with stakeholder engagement and delivering exceptional support to finance users across Europe. You will play a key role in supporting and enhancing Oracle E-business Suite R12.2 and associated finance applications Key responsibilities include: Providing day-to-day support for Oracle Finance systems and related applications Managing and resolving technical incidents and service requests Working closely with finance teams, IT colleagues, external partners and vendors to ensure timely issue resolution Delivering support services in line with agreed KPIs and service levels Supporting financial reporting and analysis requirements across the European business Managing the transition of projects into Business-as-Usual support Ensuring finance systems remain compliant with audit and governance requirements Supporting ancillary finance applications including payment, reconciliation and invoice management systems Skills & Experience Required Minimum 5 years' experience supporting Oracle E-business Suite R12.2 Strong SQL and PL/SQL development skills Experience with UNIX Scripting Knowledge of Oracle Reports, Oracle Forms and Forms Personalization Good understanding of Oracle Applications Development Standards Experience using TOAD and/or Oracle SQL Developer Ability to investigate, troubleshoot and resolve technical incidents effectively Comfortable discussing functional and business process issues with end users Functional Knowledge General Ledger (GL) Procure-to-Pay (P2P) Accounts Receivable (AR) Fixed Assets (FA) Desirable Experience Experience supporting multi-country European business operations Previous exposure to retail finance environments Experience supporting additional finance applications such as Bottomline, Accurate and Experian Strong Microsoft Excel and Word skills Experience with Oracle Retail/Retek systems would be highly advantageous Oracle Financials Support Analyst Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
24/06/2026
Full time
Oracle Financials Support Analyst We are seeking a skilled Oracle Financials Support Analyst to join a European Finance Systems team supporting mission-critical finance applications across a large, multi-country business environment. This is an excellent opportunity for someone who enjoys combining technical expertise with stakeholder engagement and delivering exceptional support to finance users across Europe. You will play a key role in supporting and enhancing Oracle E-business Suite R12.2 and associated finance applications Key responsibilities include: Providing day-to-day support for Oracle Finance systems and related applications Managing and resolving technical incidents and service requests Working closely with finance teams, IT colleagues, external partners and vendors to ensure timely issue resolution Delivering support services in line with agreed KPIs and service levels Supporting financial reporting and analysis requirements across the European business Managing the transition of projects into Business-as-Usual support Ensuring finance systems remain compliant with audit and governance requirements Supporting ancillary finance applications including payment, reconciliation and invoice management systems Skills & Experience Required Minimum 5 years' experience supporting Oracle E-business Suite R12.2 Strong SQL and PL/SQL development skills Experience with UNIX Scripting Knowledge of Oracle Reports, Oracle Forms and Forms Personalization Good understanding of Oracle Applications Development Standards Experience using TOAD and/or Oracle SQL Developer Ability to investigate, troubleshoot and resolve technical incidents effectively Comfortable discussing functional and business process issues with end users Functional Knowledge General Ledger (GL) Procure-to-Pay (P2P) Accounts Receivable (AR) Fixed Assets (FA) Desirable Experience Experience supporting multi-country European business operations Previous exposure to retail finance environments Experience supporting additional finance applications such as Bottomline, Accurate and Experian Strong Microsoft Excel and Word skills Experience with Oracle Retail/Retek systems would be highly advantageous Oracle Financials Support Analyst Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Senior Data Protection AnalystSkip to main contentWe use cookies to improve your online experience, analyse site visits and offer personalised content for marketing purposes. If you're happy with this select 'Accept all cookies'.You can change your cookies preferences at any time using the settings tool across each page. To find out more, see our cookies policy. Data Protection Analyst page is loaded Senior Data Protection AnalystApplylocations: Wimbledon, UK: Nottingham, UKtime type: Full timeposted on: Posted 8 Days Agotime left to apply: End Date: May 28, 2026 (12 days left to apply)job requisition id: JR101769 Senior Data Protection Analyst Location : Flexible on location with visits to our office in Wimbledon as and when required. Salary: Permanent Contract: Full Time We have an exciting opportunity for Senior Data Protection Analyst to join our Risk & Compliance team here at Domestic & General. The role plays a pivotal role in supporting and strengthening the organisation's data protection and privacy compliance framework.The role focuses on implementing and maintaining operational data protection processes, conducting data privacy risk assessments, supporting regulatory compliance, and ensuring that personal data is processed in accordance with relevant legislation including the UK General Data Protection Regulation. Key Responsibilities: Provide support to the GDPO to help shape the design, implementation, and continuous improvement of the organisation's data privacy framework. Monitor compliance with data privacy legislation, policies, and internal controls. Maintain and oversee RoPA, DPIAs, LIAs and associated documentation. Develop and implement data privacy policies, standards, and guidance. Identify, evaluate, and mitigate privacy risks across business functions. Lead and oversee DPIAs, TIAs, and high risk processing assessments. Advise on new initiatives, digital transformation programmes, and vendor engagements to ensure privacy by design and default. Ensure third-party vendors comply with the organisation's data privacy requirements. Lead the response to personal data breaches, including assessment, containment, remediation, and notification obligations to regulators and data subjects. Ensure effective root cause analysis and drive systemic improvements. Serve as a trusted advisor to first line business areas and other functions, such as Legal, Information Security, HR, Marketing, and Product teams. Review contracts and data privacy clauses in conjunctions with Procurement and Legal teams. Provide expert advice on international data transfers and cross border processing. Develop and deliver privacy training, workshops, and awareness campaigns. Promote a privacy first culture across the organisation. Oversee processes related to data subject rights requests (DSRs), including access, rectification, and erasure requests. Ensure efficient handling of subject rights requests within statutory timelines. Coordinate compliance with applicable data privacy laws and guidance issued by regulators such as the Information Commissioner's Office. Manage responses to regulatory enquiries, investigations, and audits. Develop and maintain policies covering data retention, lawful processing, and international data transfers. Maintain records of processing activities as required under data privacy legislation. Act as a key point of contact with regulators, external auditors, and data subjects where required. Prepare regular reports for senior leadership, risk committees, and the GDPO. Mentor data privacy analysts and privacy specialists. Support the strategic development of the data protection function. Provide management information on a regular basis to demonstrate compliance for relevant business units and highlight any compliance gaps. This includes preparation of monthly KRIs. Horizon scan for changes to data privacy laws / regulations that could impact the business and raise these with the GDPO. Monitor regulatory developments and assess their impact on organisational operations. Working groups - attend and contribute where required. Provide cover for other members of the DP Team as required. Skills and experience required: Strong knowledge of applicable data privacy laws, e.g. UK GDPR, EU GDPR, DPA 2018, PECR/e-Privacy, and relevant industry standards. Proven experience of conducting operational day-to-day data privacy tasks, DPIAs, incident response, and regulatory interactions. Excellent communication, influencing, and stakeholder management skills. Ability to interpret complex legislation and translate into practical business advice. Recognised data privacy qualification is preferrable but not essential, such as CIPP/E, CIPM, CIPT, BCS Data Protection, or equivalent. We offer lots of great benefits! Some of which include: Competitive salary and annual discretionary bonus 25 days annual leave plus bank/public holidays, as well as an annual option to buy up to 5 additional days of annual leave Training opportunities as well as clearly defined career progression Health cash plan - employer funded cover to enable you to claim money back on essential healthcare costs, including dental, optical, physiotherapy and many more. Cover also includes unlimited access to a 24/7 virtual GP service Attractive company pension scheme Life assurance - employer funded cover of 4x basic salary Dedicated online benefit portal offering access to saving and lending facilities, financial wellbeing and support services: Salary Finance - access to savings and borrowing through payroll Car Leasing - access to a carbon neutral salary sacrifice car leasing scheme, with an all-inclusive monthly cost covering all charge, taxes, insurance, repairs and maintenance on a range of brand-new vehicles Travel Loans - interest free loans to help spread the cost of annual travel tickets Cycle to Work - tax efficient bike and cycling equipment worth up to £1,000 Health & Wellbeing - discounted gym membership, online virtual workout sessions, online culinary classes OnHand - Giving you the opportunity to be an Eco & Social volunteer via a handy app. Volunteer individually or in groups to get involved in Youth Mentoring, Food Poverty, Homelessness & Elderly help. Employee Assistance Programme - specialist advice and support on issues such as finance, relationships, illness and family issues Free Domestic & General protection plan - one free plan each year with access to discounted rates of up to 50% on additional plans, including referrals for family and friends Employee discounts - with a range of discounts for 100s of online and high street retailers Domestic & General are an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please note that we have a thorough referencing process, which includes criminal record checks. At Domestic & General, we are proud of our 100-year legacy and excited about our future growth plans. We are expanding our horizons, entering new markets and territories internationally and we need your expertise to help us on the journey.
24/06/2026
Full time
Senior Data Protection AnalystSkip to main contentWe use cookies to improve your online experience, analyse site visits and offer personalised content for marketing purposes. If you're happy with this select 'Accept all cookies'.You can change your cookies preferences at any time using the settings tool across each page. To find out more, see our cookies policy. Data Protection Analyst page is loaded Senior Data Protection AnalystApplylocations: Wimbledon, UK: Nottingham, UKtime type: Full timeposted on: Posted 8 Days Agotime left to apply: End Date: May 28, 2026 (12 days left to apply)job requisition id: JR101769 Senior Data Protection Analyst Location : Flexible on location with visits to our office in Wimbledon as and when required. Salary: Permanent Contract: Full Time We have an exciting opportunity for Senior Data Protection Analyst to join our Risk & Compliance team here at Domestic & General. The role plays a pivotal role in supporting and strengthening the organisation's data protection and privacy compliance framework.The role focuses on implementing and maintaining operational data protection processes, conducting data privacy risk assessments, supporting regulatory compliance, and ensuring that personal data is processed in accordance with relevant legislation including the UK General Data Protection Regulation. Key Responsibilities: Provide support to the GDPO to help shape the design, implementation, and continuous improvement of the organisation's data privacy framework. Monitor compliance with data privacy legislation, policies, and internal controls. Maintain and oversee RoPA, DPIAs, LIAs and associated documentation. Develop and implement data privacy policies, standards, and guidance. Identify, evaluate, and mitigate privacy risks across business functions. Lead and oversee DPIAs, TIAs, and high risk processing assessments. Advise on new initiatives, digital transformation programmes, and vendor engagements to ensure privacy by design and default. Ensure third-party vendors comply with the organisation's data privacy requirements. Lead the response to personal data breaches, including assessment, containment, remediation, and notification obligations to regulators and data subjects. Ensure effective root cause analysis and drive systemic improvements. Serve as a trusted advisor to first line business areas and other functions, such as Legal, Information Security, HR, Marketing, and Product teams. Review contracts and data privacy clauses in conjunctions with Procurement and Legal teams. Provide expert advice on international data transfers and cross border processing. Develop and deliver privacy training, workshops, and awareness campaigns. Promote a privacy first culture across the organisation. Oversee processes related to data subject rights requests (DSRs), including access, rectification, and erasure requests. Ensure efficient handling of subject rights requests within statutory timelines. Coordinate compliance with applicable data privacy laws and guidance issued by regulators such as the Information Commissioner's Office. Manage responses to regulatory enquiries, investigations, and audits. Develop and maintain policies covering data retention, lawful processing, and international data transfers. Maintain records of processing activities as required under data privacy legislation. Act as a key point of contact with regulators, external auditors, and data subjects where required. Prepare regular reports for senior leadership, risk committees, and the GDPO. Mentor data privacy analysts and privacy specialists. Support the strategic development of the data protection function. Provide management information on a regular basis to demonstrate compliance for relevant business units and highlight any compliance gaps. This includes preparation of monthly KRIs. Horizon scan for changes to data privacy laws / regulations that could impact the business and raise these with the GDPO. Monitor regulatory developments and assess their impact on organisational operations. Working groups - attend and contribute where required. Provide cover for other members of the DP Team as required. Skills and experience required: Strong knowledge of applicable data privacy laws, e.g. UK GDPR, EU GDPR, DPA 2018, PECR/e-Privacy, and relevant industry standards. Proven experience of conducting operational day-to-day data privacy tasks, DPIAs, incident response, and regulatory interactions. Excellent communication, influencing, and stakeholder management skills. Ability to interpret complex legislation and translate into practical business advice. Recognised data privacy qualification is preferrable but not essential, such as CIPP/E, CIPM, CIPT, BCS Data Protection, or equivalent. We offer lots of great benefits! Some of which include: Competitive salary and annual discretionary bonus 25 days annual leave plus bank/public holidays, as well as an annual option to buy up to 5 additional days of annual leave Training opportunities as well as clearly defined career progression Health cash plan - employer funded cover to enable you to claim money back on essential healthcare costs, including dental, optical, physiotherapy and many more. Cover also includes unlimited access to a 24/7 virtual GP service Attractive company pension scheme Life assurance - employer funded cover of 4x basic salary Dedicated online benefit portal offering access to saving and lending facilities, financial wellbeing and support services: Salary Finance - access to savings and borrowing through payroll Car Leasing - access to a carbon neutral salary sacrifice car leasing scheme, with an all-inclusive monthly cost covering all charge, taxes, insurance, repairs and maintenance on a range of brand-new vehicles Travel Loans - interest free loans to help spread the cost of annual travel tickets Cycle to Work - tax efficient bike and cycling equipment worth up to £1,000 Health & Wellbeing - discounted gym membership, online virtual workout sessions, online culinary classes OnHand - Giving you the opportunity to be an Eco & Social volunteer via a handy app. Volunteer individually or in groups to get involved in Youth Mentoring, Food Poverty, Homelessness & Elderly help. Employee Assistance Programme - specialist advice and support on issues such as finance, relationships, illness and family issues Free Domestic & General protection plan - one free plan each year with access to discounted rates of up to 50% on additional plans, including referrals for family and friends Employee discounts - with a range of discounts for 100s of online and high street retailers Domestic & General are an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please note that we have a thorough referencing process, which includes criminal record checks. At Domestic & General, we are proud of our 100-year legacy and excited about our future growth plans. We are expanding our horizons, entering new markets and territories internationally and we need your expertise to help us on the journey.
Hello, we're Starling. We are proud to be the first British bank founded by a woman, Anne Boden. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We're a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices. Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We are deeply committed to closing the gender gap in technology; from our partnership with Code First Girls to our internal 'With Women' and 'Embrace' networks, we actively champion diverse women in tech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together! The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness. About the role Our Technology Operations team is the first line of support for Starling Group, both internally for our colleagues and externally for our technology partners. We look after all the technical queries in our primarily Apple Mac estate that our employees and external partners raise on a daily basis, supporting the critical infrastructure of the bank, alongside the day to day needs of our teams. In this role, you'll get the opportunity to really understand the core functionality of the bank, working closely with our internal teams and key suppliers. It's very important to us at Starling that staff have the best possible experience with the technology they use on a daily basis. We deploy primarily Macs but also have some Windows PC's in the estate, supplemented by a number of SaaS applications. Our computers are managed by a combination of Jamf and Intune, and sit on our Meraki network. We have zero physical infrastructure on site barring networking, so you won't find Active Directory here. Externally, we support the relationships we have with key suppliers, payment schemes and banking partners; triaging and escalating as needed. As a Technology Operations Analyst, you'll be the face of support for technology for all staff at the bank, assisting with hybrid support for our colleagues and external partners, whilst sharing solutions that improve technology outcomes for all. Responsibilities Provide first line technology support/security issues raised via Slack, email and face-to-face interactions. Facilitate onboarding training for new employees, ensuring staff have access to equipment, software and services to work efficiently. Help the team manage asset inventory, procurement, repairs, auditing and licensing. Provision computer hardware from returned stock. Arrange collection of leaver hardware. Perform daily office equipment checks, ensuring all conference rooms and display TVs are fully functional. Assist with hybrid support for colleagues and external partners, while sharing solutions to improve technology outcomes for all. Qualifications Knowledge and experience supporting either macOS or Windows. Adept at coping in a technically complex and fast changing environment. Interest in and suitable understanding of Starling's technology. Exposure to incident management processes is beneficial. Experience in operational support of suppliers and outsourced vendors is beneficial. Work Hours & Benefits We enable our customers to manage their money 24 hours a day, 7 days a week. Whenever they need us, we will be there. As such, we are looking for people who can commit to 37.5 hours a week between 7am-10pm Monday to Sunday. Benefits 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
24/06/2026
Full time
Hello, we're Starling. We are proud to be the first British bank founded by a woman, Anne Boden. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We're a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices. Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We are deeply committed to closing the gender gap in technology; from our partnership with Code First Girls to our internal 'With Women' and 'Embrace' networks, we actively champion diverse women in tech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together! The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness. About the role Our Technology Operations team is the first line of support for Starling Group, both internally for our colleagues and externally for our technology partners. We look after all the technical queries in our primarily Apple Mac estate that our employees and external partners raise on a daily basis, supporting the critical infrastructure of the bank, alongside the day to day needs of our teams. In this role, you'll get the opportunity to really understand the core functionality of the bank, working closely with our internal teams and key suppliers. It's very important to us at Starling that staff have the best possible experience with the technology they use on a daily basis. We deploy primarily Macs but also have some Windows PC's in the estate, supplemented by a number of SaaS applications. Our computers are managed by a combination of Jamf and Intune, and sit on our Meraki network. We have zero physical infrastructure on site barring networking, so you won't find Active Directory here. Externally, we support the relationships we have with key suppliers, payment schemes and banking partners; triaging and escalating as needed. As a Technology Operations Analyst, you'll be the face of support for technology for all staff at the bank, assisting with hybrid support for our colleagues and external partners, whilst sharing solutions that improve technology outcomes for all. Responsibilities Provide first line technology support/security issues raised via Slack, email and face-to-face interactions. Facilitate onboarding training for new employees, ensuring staff have access to equipment, software and services to work efficiently. Help the team manage asset inventory, procurement, repairs, auditing and licensing. Provision computer hardware from returned stock. Arrange collection of leaver hardware. Perform daily office equipment checks, ensuring all conference rooms and display TVs are fully functional. Assist with hybrid support for colleagues and external partners, while sharing solutions to improve technology outcomes for all. Qualifications Knowledge and experience supporting either macOS or Windows. Adept at coping in a technically complex and fast changing environment. Interest in and suitable understanding of Starling's technology. Exposure to incident management processes is beneficial. Experience in operational support of suppliers and outsourced vendors is beneficial. Work Hours & Benefits We enable our customers to manage their money 24 hours a day, 7 days a week. Whenever they need us, we will be there. As such, we are looking for people who can commit to 37.5 hours a week between 7am-10pm Monday to Sunday. Benefits 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Job Title: IT Asset and Configuration Manager Function / Department: IT Operations Reports to: Sandeep Golar Direct reports & People accountability: Detail the number of DRs, overall headcount of team Location (contractual base): Nuneaton / London Purpose of the Job Own and continuously improve Holland & Barrett's end to end IT asset management lifecycle, ensuring assets are governed effectively from planning and procurement through deployment, support, refresh, redeployment and secure disposal. Act as the accountable owner for asset management tooling and CMDB data integrity, creating a trusted, auditable single source of truth for hardware, software and configuration data. Drive governance, reporting, compliance and optimisation across the technology estate to improve cost control, operational efficiency, service quality and security posture. Customers for This Role This role supports a broad range of internal stakeholders and selected external partners, including IT Operations, Service Desk, Procurement, Finance, Information Security, Engineering teams, regional asset coordinators, analysts, onsite engineers, business stakeholders, third party suppliers, support partners, vendors and external auditors or compliance partners. Scale & Authority Planning: Short term: asset administration, stock control, audit support, tooling accuracy, exception management and reporting Medium term: refresh planning, software renewals, lifecycle governance improvements, reconciliation and process optimisation Long term: design and implementation of the ITAM and CMDB operating model, automation roadmap, governance standards and scalable lifecycle capability Decision Making: Designing ITAM and CMDB processes, governance and standards Defining the CMDB data model, ownership model, lifecycle statuses and reconciliation rules Making recommendations on lifecycle optimisation, tooling improvements, audit controls and cost avoidance Contributing to vendor and RFP decision making for new hardware and software Financial Accountability The role has direct ownership of the IT Operations HAM and SAM budget and is accountable for ensuring costs remain within budget, supporting procurement and invoicing controls, contributing to financial planning, budgeting and refresh forecasting, and driving cost avoidance through optimisation, right sizing and re harvesting of software licenses. Impact of Role Significant operational and governance impact across Austria's technology estate, improving: Output through standardised lifecycle processes and automation Quality through stronger data accuracy, reconciliation and CMDB governance Service through improved visibility, asset availability, stock management and vendor performance Control through audit readiness, policy adherence and lifecycle compliance Security through accurate identification and management of non compliant, unsupported or vulnerable assets Key Responsibilities / Activities Own and develop the ITAM and CMDB operating model. Design, build and implement the operating model for IT asset and configuration management, including governance, controls, ownership, standards, RACI and reporting cadence. Manage the end to end asset lifecycle. Own lifecycle management for in scope assets including laptops, desktops, mobile devices, peripherals, network equipment, servers, store and site technology, and software assets from procurement through deployment, support, refresh, redeployment and disposal. Own tooling administration and data integrity. Administer and continuously improve asset and discovery platforms such as Snipe IT and Lansweeper, while maintaining CMDB accuracy within Jira Service Management or ServiceNow. Drive data governance, reconciliation and audit readiness. Establish data quality controls, validation routines and exception reporting to ensure asset and configuration data remains complete, current, auditable and aligned across tooling, procurement and finance records. Manage financial, procurement and vendor processes. Partner with Procurement and Finance on ordering, purchase order housekeeping, goods receipt reconciliation, invoicing support, monthly reporting, budget control and supplier management. Contribute to hardware and software purchasing decisions and RFP activity. Lead reporting, optimisation and continuous improvement. Produce dashboards and insights covering asset accuracy, stock, aging devices, spend, disposals, utilisation, compliance and CMDB health. Identify and deliver automation and process improvements to reduce manual effort and improve service quality. Support compliance, risk and stakeholder alignment. Work closely with Information Security and operational teams to identify non compliant or vulnerable assets, align asset lifecycle processes with Joiner, Mover and Leaver workflows, and guide regional asset coordinators and engineers to ensure consistent adherence to standards. Key Performance Indicators Asset record accuracy % across hardware and software inventories CMDB completeness and health score, including CI relationships, ownership and lifecycle status accuracy Audit pass rate / audit readiness, including closure of asset related audit findings Inventory reconciliation accuracy between asset tools, discovery platforms, procurement and finance records Software licence compliance rate and reduction in unused / under utilised licences Cost avoidance / cost optimisation delivered through re harvesting, right sizing and refresh planning Budget adherence for HAM and SAM spend Stock accuracy and availability, including reduction in lost, unallocated or untracked assets Refresh planning effectiveness, including percentage of aging or out of support assets addressed on time Reduction in manual effort through automation and workflow improvement Supplier SLA performance for asset related delivery and support Security risk reduction, including identification and remediation of unsupported or non compliant assets Knowledge (Expert Understanding) Essential Strong knowledge of hardware and software asset lifecycle management Strong understanding of CMDB governance, configuration items, relationships, lifecycle states and reconciliation rules Knowledge of asset management tooling such as Snipe IT, Lansweeper, Jira Service Management or ServiceNow Good understanding of IT Operations, End User Computing, Infrastructure Support or Service Management environments Knowledge of procurement controls, inventory management, vendor management and audit support Understanding of risk and control frameworks, asset cost tracking, warranties, lease data and secure disposal practices Working knowledge of ITIL principles and service management processes Strong practical understanding of how asset, discovery, procurement, finance and service workflows interconnect Desirable Bachelor's degree in Information Technology, Computer Science, Business Information Systems or related discipline, or equivalent practical experience ITIL certification Knowledge of reporting and visualisation tools such as Power BI Experience in retail, distribution or customer facing multi site environment Skills (Expert Ability) Essential Hard Skills IT asset management and CMDB administration Asset discovery, reconciliation and data cleansing Reporting, dashboard production and advanced Excel capability Budget tracking and cost analysis Process design, governance and control implementation Vendor and supplier management Lifecycle planning and stock management Ability to work across service management and asset platforms Desirable Hard Skills Power BI ITIL certification Experience with automation and systems integration Exposure to RFP support and structured supplier evaluation Essential Soft Skills Strong written and verbal communication Stakeholder management across technical and non technical teams Analytical thinking and problem solving High attention to detail and data accuracy Ability to influence, drive accountability and embed process discipline Organisational skills and ability to manage competing priorities Continuous improvement mindset Ability to work effectively across distributed or multi site environments Experience (Proven Expertise) Essential Proven hands on experience in IT Asset Management and/or Hardware Asset Management Experience of CMDB administration Broader experience across IT Operations, End User Computing, Infrastructure Support or Service Management Experience managing asset tooling such as Snipe IT, Lansweeper, ServiceNow or Jira Service Management Experience producing operational reporting, dashboards and actionable insights Experience working with procurement, finance, audit or compliance processes Experience driving process improvement, governance and data quality enhancement Experience working across multiple stakeholder groups and suppliers Desirable Experience in multi site or multi region environments Experience in a retail, distribution or customer facing estate Experience leading or guiding coordinators, analysts or engineers, whether directly or through matrix management Experience supporting budget ownership . click apply for full job details
24/06/2026
Full time
Job Title: IT Asset and Configuration Manager Function / Department: IT Operations Reports to: Sandeep Golar Direct reports & People accountability: Detail the number of DRs, overall headcount of team Location (contractual base): Nuneaton / London Purpose of the Job Own and continuously improve Holland & Barrett's end to end IT asset management lifecycle, ensuring assets are governed effectively from planning and procurement through deployment, support, refresh, redeployment and secure disposal. Act as the accountable owner for asset management tooling and CMDB data integrity, creating a trusted, auditable single source of truth for hardware, software and configuration data. Drive governance, reporting, compliance and optimisation across the technology estate to improve cost control, operational efficiency, service quality and security posture. Customers for This Role This role supports a broad range of internal stakeholders and selected external partners, including IT Operations, Service Desk, Procurement, Finance, Information Security, Engineering teams, regional asset coordinators, analysts, onsite engineers, business stakeholders, third party suppliers, support partners, vendors and external auditors or compliance partners. Scale & Authority Planning: Short term: asset administration, stock control, audit support, tooling accuracy, exception management and reporting Medium term: refresh planning, software renewals, lifecycle governance improvements, reconciliation and process optimisation Long term: design and implementation of the ITAM and CMDB operating model, automation roadmap, governance standards and scalable lifecycle capability Decision Making: Designing ITAM and CMDB processes, governance and standards Defining the CMDB data model, ownership model, lifecycle statuses and reconciliation rules Making recommendations on lifecycle optimisation, tooling improvements, audit controls and cost avoidance Contributing to vendor and RFP decision making for new hardware and software Financial Accountability The role has direct ownership of the IT Operations HAM and SAM budget and is accountable for ensuring costs remain within budget, supporting procurement and invoicing controls, contributing to financial planning, budgeting and refresh forecasting, and driving cost avoidance through optimisation, right sizing and re harvesting of software licenses. Impact of Role Significant operational and governance impact across Austria's technology estate, improving: Output through standardised lifecycle processes and automation Quality through stronger data accuracy, reconciliation and CMDB governance Service through improved visibility, asset availability, stock management and vendor performance Control through audit readiness, policy adherence and lifecycle compliance Security through accurate identification and management of non compliant, unsupported or vulnerable assets Key Responsibilities / Activities Own and develop the ITAM and CMDB operating model. Design, build and implement the operating model for IT asset and configuration management, including governance, controls, ownership, standards, RACI and reporting cadence. Manage the end to end asset lifecycle. Own lifecycle management for in scope assets including laptops, desktops, mobile devices, peripherals, network equipment, servers, store and site technology, and software assets from procurement through deployment, support, refresh, redeployment and disposal. Own tooling administration and data integrity. Administer and continuously improve asset and discovery platforms such as Snipe IT and Lansweeper, while maintaining CMDB accuracy within Jira Service Management or ServiceNow. Drive data governance, reconciliation and audit readiness. Establish data quality controls, validation routines and exception reporting to ensure asset and configuration data remains complete, current, auditable and aligned across tooling, procurement and finance records. Manage financial, procurement and vendor processes. Partner with Procurement and Finance on ordering, purchase order housekeeping, goods receipt reconciliation, invoicing support, monthly reporting, budget control and supplier management. Contribute to hardware and software purchasing decisions and RFP activity. Lead reporting, optimisation and continuous improvement. Produce dashboards and insights covering asset accuracy, stock, aging devices, spend, disposals, utilisation, compliance and CMDB health. Identify and deliver automation and process improvements to reduce manual effort and improve service quality. Support compliance, risk and stakeholder alignment. Work closely with Information Security and operational teams to identify non compliant or vulnerable assets, align asset lifecycle processes with Joiner, Mover and Leaver workflows, and guide regional asset coordinators and engineers to ensure consistent adherence to standards. Key Performance Indicators Asset record accuracy % across hardware and software inventories CMDB completeness and health score, including CI relationships, ownership and lifecycle status accuracy Audit pass rate / audit readiness, including closure of asset related audit findings Inventory reconciliation accuracy between asset tools, discovery platforms, procurement and finance records Software licence compliance rate and reduction in unused / under utilised licences Cost avoidance / cost optimisation delivered through re harvesting, right sizing and refresh planning Budget adherence for HAM and SAM spend Stock accuracy and availability, including reduction in lost, unallocated or untracked assets Refresh planning effectiveness, including percentage of aging or out of support assets addressed on time Reduction in manual effort through automation and workflow improvement Supplier SLA performance for asset related delivery and support Security risk reduction, including identification and remediation of unsupported or non compliant assets Knowledge (Expert Understanding) Essential Strong knowledge of hardware and software asset lifecycle management Strong understanding of CMDB governance, configuration items, relationships, lifecycle states and reconciliation rules Knowledge of asset management tooling such as Snipe IT, Lansweeper, Jira Service Management or ServiceNow Good understanding of IT Operations, End User Computing, Infrastructure Support or Service Management environments Knowledge of procurement controls, inventory management, vendor management and audit support Understanding of risk and control frameworks, asset cost tracking, warranties, lease data and secure disposal practices Working knowledge of ITIL principles and service management processes Strong practical understanding of how asset, discovery, procurement, finance and service workflows interconnect Desirable Bachelor's degree in Information Technology, Computer Science, Business Information Systems or related discipline, or equivalent practical experience ITIL certification Knowledge of reporting and visualisation tools such as Power BI Experience in retail, distribution or customer facing multi site environment Skills (Expert Ability) Essential Hard Skills IT asset management and CMDB administration Asset discovery, reconciliation and data cleansing Reporting, dashboard production and advanced Excel capability Budget tracking and cost analysis Process design, governance and control implementation Vendor and supplier management Lifecycle planning and stock management Ability to work across service management and asset platforms Desirable Hard Skills Power BI ITIL certification Experience with automation and systems integration Exposure to RFP support and structured supplier evaluation Essential Soft Skills Strong written and verbal communication Stakeholder management across technical and non technical teams Analytical thinking and problem solving High attention to detail and data accuracy Ability to influence, drive accountability and embed process discipline Organisational skills and ability to manage competing priorities Continuous improvement mindset Ability to work effectively across distributed or multi site environments Experience (Proven Expertise) Essential Proven hands on experience in IT Asset Management and/or Hardware Asset Management Experience of CMDB administration Broader experience across IT Operations, End User Computing, Infrastructure Support or Service Management Experience managing asset tooling such as Snipe IT, Lansweeper, ServiceNow or Jira Service Management Experience producing operational reporting, dashboards and actionable insights Experience working with procurement, finance, audit or compliance processes Experience driving process improvement, governance and data quality enhancement Experience working across multiple stakeholder groups and suppliers Desirable Experience in multi site or multi region environments Experience in a retail, distribution or customer facing estate Experience leading or guiding coordinators, analysts or engineers, whether directly or through matrix management Experience supporting budget ownership . click apply for full job details
Job Title: IT Asset and Configuration Manager Function / Department: IT Operations Reports to: Sandeep Golar Direct reports & People accountability: Detail the number of DRs, overall headcount of team Location (contractual base): Nuneaton / London Purpose of the Job Own and continuously improve Holland & Barrett's end to end IT asset management lifecycle, ensuring assets are governed effectively from planning and procurement through deployment, support, refresh, redeployment and secure disposal. Act as the accountable owner for asset management tooling and CMDB data integrity, creating a trusted, auditable single source of truth for hardware, software and configuration data. Drive governance, reporting, compliance and optimisation across the technology estate to improve cost control, operational efficiency, service quality and security posture. Customers for This Role This role supports a broad range of internal stakeholders and selected external partners, including IT Operations, Service Desk, Procurement, Finance, Information Security, Engineering teams, regional asset coordinators, analysts, onsite engineers, business stakeholders, third party suppliers, support partners, vendors and external auditors or compliance partners. Scale & Authority Planning: Short term: asset administration, stock control, audit support, tooling accuracy, exception management and reporting Medium term: refresh planning, software renewals, lifecycle governance improvements, reconciliation and process optimisation Long term: design and implementation of the ITAM and CMDB operating model, automation roadmap, governance standards and scalable lifecycle capability Decision Making: Designing ITAM and CMDB processes, governance and standards Defining the CMDB data model, ownership model, lifecycle statuses and reconciliation rules Making recommendations on lifecycle optimisation, tooling improvements, audit controls and cost avoidance Contributing to vendor and RFP decision making for new hardware and software Financial Accountability The role has direct ownership of the IT Operations HAM and SAM budget and is accountable for ensuring costs remain within budget, supporting procurement and invoicing controls, contributing to financial planning, budgeting and refresh forecasting, and driving cost avoidance through optimisation, right sizing and re harvesting of software licenses. Impact of Role Significant operational and governance impact across Austria's technology estate, improving: Output through standardised lifecycle processes and automation Quality through stronger data accuracy, reconciliation and CMDB governance Service through improved visibility, asset availability, stock management and vendor performance Control through audit readiness, policy adherence and lifecycle compliance Security through accurate identification and management of non compliant, unsupported or vulnerable assets Key Responsibilities / Activities Own and develop the ITAM and CMDB operating model. Design, build and implement the operating model for IT asset and configuration management, including governance, controls, ownership, standards, RACI and reporting cadence. Manage the end to end asset lifecycle. Own lifecycle management for in scope assets including laptops, desktops, mobile devices, peripherals, network equipment, servers, store and site technology, and software assets from procurement through deployment, support, refresh, redeployment and disposal. Own tooling administration and data integrity. Administer and continuously improve asset and discovery platforms such as Snipe IT and Lansweeper, while maintaining CMDB accuracy within Jira Service Management or ServiceNow. Drive data governance, reconciliation and audit readiness. Establish data quality controls, validation routines and exception reporting to ensure asset and configuration data remains complete, current, auditable and aligned across tooling, procurement and finance records. Manage financial, procurement and vendor processes. Partner with Procurement and Finance on ordering, purchase order housekeeping, goods receipt reconciliation, invoicing support, monthly reporting, budget control and supplier management. Contribute to hardware and software purchasing decisions and RFP activity. Lead reporting, optimisation and continuous improvement. Produce dashboards and insights covering asset accuracy, stock, aging devices, spend, disposals, utilisation, compliance and CMDB health. Identify and deliver automation and process improvements to reduce manual effort and improve service quality. Support compliance, risk and stakeholder alignment. Work closely with Information Security and operational teams to identify non compliant or vulnerable assets, align asset lifecycle processes with Joiner, Mover and Leaver workflows, and guide regional asset coordinators and engineers to ensure consistent adherence to standards. Key Performance Indicators Asset record accuracy % across hardware and software inventories CMDB completeness and health score, including CI relationships, ownership and lifecycle status accuracy Audit pass rate / audit readiness, including closure of asset related audit findings Inventory reconciliation accuracy between asset tools, discovery platforms, procurement and finance records Software licence compliance rate and reduction in unused / under utilised licences Cost avoidance / cost optimisation delivered through re harvesting, right sizing and refresh planning Budget adherence for HAM and SAM spend Stock accuracy and availability, including reduction in lost, unallocated or untracked assets Refresh planning effectiveness, including percentage of aging or out of support assets addressed on time Reduction in manual effort through automation and workflow improvement Supplier SLA performance for asset related delivery and support Security risk reduction, including identification and remediation of unsupported or non compliant assets Knowledge (Expert Understanding) Essential Strong knowledge of hardware and software asset lifecycle management Strong understanding of CMDB governance, configuration items, relationships, lifecycle states and reconciliation rules Knowledge of asset management tooling such as Snipe IT, Lansweeper, Jira Service Management or ServiceNow Good understanding of IT Operations, End User Computing, Infrastructure Support or Service Management environments Knowledge of procurement controls, inventory management, vendor management and audit support Understanding of risk and control frameworks, asset cost tracking, warranties, lease data and secure disposal practices Working knowledge of ITIL principles and service management processes Strong practical understanding of how asset, discovery, procurement, finance and service workflows interconnect Desirable Bachelor's degree in Information Technology, Computer Science, Business Information Systems or related discipline, or equivalent practical experience ITIL certification Knowledge of reporting and visualisation tools such as Power BI Experience in retail, distribution or customer facing multi site environment Skills (Expert Ability) Essential Hard Skills IT asset management and CMDB administration Asset discovery, reconciliation and data cleansing Reporting, dashboard production and advanced Excel capability Budget tracking and cost analysis Process design, governance and control implementation Vendor and supplier management Lifecycle planning and stock management Ability to work across service management and asset platforms Desirable Hard Skills Power BI ITIL certification Experience with automation and systems integration Exposure to RFP support and structured supplier evaluation Essential Soft Skills Strong written and verbal communication Stakeholder management across technical and non technical teams Analytical thinking and problem solving High attention to detail and data accuracy Ability to influence, drive accountability and embed process discipline Organisational skills and ability to manage competing priorities Continuous improvement mindset Ability to work effectively across distributed or multi site environments Experience (Proven Expertise) Essential Proven hands on experience in IT Asset Management and/or Hardware Asset Management Experience of CMDB administration Broader experience across IT Operations, End User Computing, Infrastructure Support or Service Management Experience managing asset tooling such as Snipe IT, Lansweeper, ServiceNow or Jira Service Management Experience producing operational reporting, dashboards and actionable insights Experience working with procurement, finance, audit or compliance processes Experience driving process improvement, governance and data quality enhancement Experience working across multiple stakeholder groups and suppliers Desirable Experience in multi site or multi region environments Experience in a retail, distribution or customer facing estate Experience leading or guiding coordinators, analysts or engineers, whether directly or through matrix management Experience supporting budget ownership . click apply for full job details
24/06/2026
Full time
Job Title: IT Asset and Configuration Manager Function / Department: IT Operations Reports to: Sandeep Golar Direct reports & People accountability: Detail the number of DRs, overall headcount of team Location (contractual base): Nuneaton / London Purpose of the Job Own and continuously improve Holland & Barrett's end to end IT asset management lifecycle, ensuring assets are governed effectively from planning and procurement through deployment, support, refresh, redeployment and secure disposal. Act as the accountable owner for asset management tooling and CMDB data integrity, creating a trusted, auditable single source of truth for hardware, software and configuration data. Drive governance, reporting, compliance and optimisation across the technology estate to improve cost control, operational efficiency, service quality and security posture. Customers for This Role This role supports a broad range of internal stakeholders and selected external partners, including IT Operations, Service Desk, Procurement, Finance, Information Security, Engineering teams, regional asset coordinators, analysts, onsite engineers, business stakeholders, third party suppliers, support partners, vendors and external auditors or compliance partners. Scale & Authority Planning: Short term: asset administration, stock control, audit support, tooling accuracy, exception management and reporting Medium term: refresh planning, software renewals, lifecycle governance improvements, reconciliation and process optimisation Long term: design and implementation of the ITAM and CMDB operating model, automation roadmap, governance standards and scalable lifecycle capability Decision Making: Designing ITAM and CMDB processes, governance and standards Defining the CMDB data model, ownership model, lifecycle statuses and reconciliation rules Making recommendations on lifecycle optimisation, tooling improvements, audit controls and cost avoidance Contributing to vendor and RFP decision making for new hardware and software Financial Accountability The role has direct ownership of the IT Operations HAM and SAM budget and is accountable for ensuring costs remain within budget, supporting procurement and invoicing controls, contributing to financial planning, budgeting and refresh forecasting, and driving cost avoidance through optimisation, right sizing and re harvesting of software licenses. Impact of Role Significant operational and governance impact across Austria's technology estate, improving: Output through standardised lifecycle processes and automation Quality through stronger data accuracy, reconciliation and CMDB governance Service through improved visibility, asset availability, stock management and vendor performance Control through audit readiness, policy adherence and lifecycle compliance Security through accurate identification and management of non compliant, unsupported or vulnerable assets Key Responsibilities / Activities Own and develop the ITAM and CMDB operating model. Design, build and implement the operating model for IT asset and configuration management, including governance, controls, ownership, standards, RACI and reporting cadence. Manage the end to end asset lifecycle. Own lifecycle management for in scope assets including laptops, desktops, mobile devices, peripherals, network equipment, servers, store and site technology, and software assets from procurement through deployment, support, refresh, redeployment and disposal. Own tooling administration and data integrity. Administer and continuously improve asset and discovery platforms such as Snipe IT and Lansweeper, while maintaining CMDB accuracy within Jira Service Management or ServiceNow. Drive data governance, reconciliation and audit readiness. Establish data quality controls, validation routines and exception reporting to ensure asset and configuration data remains complete, current, auditable and aligned across tooling, procurement and finance records. Manage financial, procurement and vendor processes. Partner with Procurement and Finance on ordering, purchase order housekeeping, goods receipt reconciliation, invoicing support, monthly reporting, budget control and supplier management. Contribute to hardware and software purchasing decisions and RFP activity. Lead reporting, optimisation and continuous improvement. Produce dashboards and insights covering asset accuracy, stock, aging devices, spend, disposals, utilisation, compliance and CMDB health. Identify and deliver automation and process improvements to reduce manual effort and improve service quality. Support compliance, risk and stakeholder alignment. Work closely with Information Security and operational teams to identify non compliant or vulnerable assets, align asset lifecycle processes with Joiner, Mover and Leaver workflows, and guide regional asset coordinators and engineers to ensure consistent adherence to standards. Key Performance Indicators Asset record accuracy % across hardware and software inventories CMDB completeness and health score, including CI relationships, ownership and lifecycle status accuracy Audit pass rate / audit readiness, including closure of asset related audit findings Inventory reconciliation accuracy between asset tools, discovery platforms, procurement and finance records Software licence compliance rate and reduction in unused / under utilised licences Cost avoidance / cost optimisation delivered through re harvesting, right sizing and refresh planning Budget adherence for HAM and SAM spend Stock accuracy and availability, including reduction in lost, unallocated or untracked assets Refresh planning effectiveness, including percentage of aging or out of support assets addressed on time Reduction in manual effort through automation and workflow improvement Supplier SLA performance for asset related delivery and support Security risk reduction, including identification and remediation of unsupported or non compliant assets Knowledge (Expert Understanding) Essential Strong knowledge of hardware and software asset lifecycle management Strong understanding of CMDB governance, configuration items, relationships, lifecycle states and reconciliation rules Knowledge of asset management tooling such as Snipe IT, Lansweeper, Jira Service Management or ServiceNow Good understanding of IT Operations, End User Computing, Infrastructure Support or Service Management environments Knowledge of procurement controls, inventory management, vendor management and audit support Understanding of risk and control frameworks, asset cost tracking, warranties, lease data and secure disposal practices Working knowledge of ITIL principles and service management processes Strong practical understanding of how asset, discovery, procurement, finance and service workflows interconnect Desirable Bachelor's degree in Information Technology, Computer Science, Business Information Systems or related discipline, or equivalent practical experience ITIL certification Knowledge of reporting and visualisation tools such as Power BI Experience in retail, distribution or customer facing multi site environment Skills (Expert Ability) Essential Hard Skills IT asset management and CMDB administration Asset discovery, reconciliation and data cleansing Reporting, dashboard production and advanced Excel capability Budget tracking and cost analysis Process design, governance and control implementation Vendor and supplier management Lifecycle planning and stock management Ability to work across service management and asset platforms Desirable Hard Skills Power BI ITIL certification Experience with automation and systems integration Exposure to RFP support and structured supplier evaluation Essential Soft Skills Strong written and verbal communication Stakeholder management across technical and non technical teams Analytical thinking and problem solving High attention to detail and data accuracy Ability to influence, drive accountability and embed process discipline Organisational skills and ability to manage competing priorities Continuous improvement mindset Ability to work effectively across distributed or multi site environments Experience (Proven Expertise) Essential Proven hands on experience in IT Asset Management and/or Hardware Asset Management Experience of CMDB administration Broader experience across IT Operations, End User Computing, Infrastructure Support or Service Management Experience managing asset tooling such as Snipe IT, Lansweeper, ServiceNow or Jira Service Management Experience producing operational reporting, dashboards and actionable insights Experience working with procurement, finance, audit or compliance processes Experience driving process improvement, governance and data quality enhancement Experience working across multiple stakeholder groups and suppliers Desirable Experience in multi site or multi region environments Experience in a retail, distribution or customer facing estate Experience leading or guiding coordinators, analysts or engineers, whether directly or through matrix management Experience supporting budget ownership . click apply for full job details
Your new company A leading UK-based and multi award-winning home furnishings business that supplies both retail and trade customers across the UK and Europe. Your new role The IT Support Analyst role is a hands-on position focused on delivering high-quality, customer-focused IT support across the business, ensuring that technical issues are efficiently diagnosed, prioritised, and resolved through effective ticket management and troubleshooting. The role involves supporting a wide range of systems and technologies, including Microsoft 365, Windows devices, and user account administration, while also managing onboarding and offboarding processes, maintaining IT equipment, and producing documentation. In addition to day-to-day support, the Analyst works closely with colleagues and third-party suppliers, communicates clearly with non-technical users, identifies recurring issues, and contributes to IT projects, system improvements, and overall service reliability. What you'll need to succeed Proven experience in IT support, service desk, or desktop support roles with strong troubleshooting and diagnostic skills. Solid knowledge of Microsoft 365 and experience supporting Windows laptops, desktops, and core business systems. Ability to manage and prioritise service desk tickets effectively, taking ownership through to resolution. Strong communication and interpersonal skills, with the ability to support non-technical users clearly and patiently. Good organisational skills with the ability to work independently, manage workload, and escalate issues appropriately. Customer-focused mindset with a proactive approach to problem solving, continuous improvement, and service delivery. What you'll get in return You can expect a salary in the region of 30,000 to 32,000 (DoE), along with a pension scheme, health cash plan, free onsite parking and 29 days annual leave. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
23/06/2026
Full time
Your new company A leading UK-based and multi award-winning home furnishings business that supplies both retail and trade customers across the UK and Europe. Your new role The IT Support Analyst role is a hands-on position focused on delivering high-quality, customer-focused IT support across the business, ensuring that technical issues are efficiently diagnosed, prioritised, and resolved through effective ticket management and troubleshooting. The role involves supporting a wide range of systems and technologies, including Microsoft 365, Windows devices, and user account administration, while also managing onboarding and offboarding processes, maintaining IT equipment, and producing documentation. In addition to day-to-day support, the Analyst works closely with colleagues and third-party suppliers, communicates clearly with non-technical users, identifies recurring issues, and contributes to IT projects, system improvements, and overall service reliability. What you'll need to succeed Proven experience in IT support, service desk, or desktop support roles with strong troubleshooting and diagnostic skills. Solid knowledge of Microsoft 365 and experience supporting Windows laptops, desktops, and core business systems. Ability to manage and prioritise service desk tickets effectively, taking ownership through to resolution. Strong communication and interpersonal skills, with the ability to support non-technical users clearly and patiently. Good organisational skills with the ability to work independently, manage workload, and escalate issues appropriately. Customer-focused mindset with a proactive approach to problem solving, continuous improvement, and service delivery. What you'll get in return You can expect a salary in the region of 30,000 to 32,000 (DoE), along with a pension scheme, health cash plan, free onsite parking and 29 days annual leave. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Robert Walters is working partnership with a nationwide retail and distribution company delivering products to customers through a network of branches and digital sales channels. Due to continued growth, they are keen to appoint an experienced Senior Information Security Analyst to be based out of the Wolverhampton offices on a hybrid basis, paying a range of £55,000 to £60,000. As an experienced Senior Information Security Analyst you will develop, implement and oversee groups InfoSec strategy, in addition you will ensure compliance and regulatory standards. You will hold deep cyber security and cloud security expertise. Senior Information Security Analyst: Duties Develop/Maintain InfoSec polices, procedures and risk management frameworks Manage cloud platforms - AWS, Azure, Google Cloud Ensure cloud platforms config meets best practise/compliance Manage security vendors Conduct risk assessments Monitor security events - SIEM, IDS/IPS, Sentinel1 Lead incident response, coordinate with vendors during breach Ensure compliance with regulations - GDPR, HIPAA, PCI-DSS, ISO27001, NIST Work with IT teams to secure infrastructure, applications and endpoints Integrate security into cloud deployments Develop/Test incident response, DR and BC Senior Information Security Analyst: Experience Cloud security platforms - AWS Security Hub, Azure Security Centre Identity management and encryption Managing security vendors Security tech: Firewalls, VPNs, Endpoint protection Frameworks - NIST, CIS Controls Scripting or automation tools Certifications - Desirable but not essential : CISSP, CISM, AWS Certified Security, CRISC The permanent opportunity for a Senior Information Security Analyst will pay a salary range of £55,000 to £60,000 plus benefits with a hybrid working model from the Wolverhampton offices. For further information please apply with an updated CV and reach out to Ajay Hayre on (see below) Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
23/06/2026
Full time
Robert Walters is working partnership with a nationwide retail and distribution company delivering products to customers through a network of branches and digital sales channels. Due to continued growth, they are keen to appoint an experienced Senior Information Security Analyst to be based out of the Wolverhampton offices on a hybrid basis, paying a range of £55,000 to £60,000. As an experienced Senior Information Security Analyst you will develop, implement and oversee groups InfoSec strategy, in addition you will ensure compliance and regulatory standards. You will hold deep cyber security and cloud security expertise. Senior Information Security Analyst: Duties Develop/Maintain InfoSec polices, procedures and risk management frameworks Manage cloud platforms - AWS, Azure, Google Cloud Ensure cloud platforms config meets best practise/compliance Manage security vendors Conduct risk assessments Monitor security events - SIEM, IDS/IPS, Sentinel1 Lead incident response, coordinate with vendors during breach Ensure compliance with regulations - GDPR, HIPAA, PCI-DSS, ISO27001, NIST Work with IT teams to secure infrastructure, applications and endpoints Integrate security into cloud deployments Develop/Test incident response, DR and BC Senior Information Security Analyst: Experience Cloud security platforms - AWS Security Hub, Azure Security Centre Identity management and encryption Managing security vendors Security tech: Firewalls, VPNs, Endpoint protection Frameworks - NIST, CIS Controls Scripting or automation tools Certifications - Desirable but not essential : CISSP, CISM, AWS Certified Security, CRISC The permanent opportunity for a Senior Information Security Analyst will pay a salary range of £55,000 to £60,000 plus benefits with a hybrid working model from the Wolverhampton offices. For further information please apply with an updated CV and reach out to Ajay Hayre on (see below) Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
What you'll bring to the team Senior Data Engineer Location: London/Hybrid Hours: 40 hours per week Contract: Permanent - Salaried The Senior Data Engineer will sit at the core of this journey, acting as the driving force behind the data function. This is a hands on role focused on modernising and reshaping our existing estate. One day you may be working through legacy code, the next developing contemporary Python/Spark solutions. A collaborative mindset is essential, as you'll partner closely not only with data colleagues but also with the broader Engineering community to define and uphold global standards. You will also serve as the primary point of contact for Supplier engineers. Responsibilities Pipeline Engineering Refactor fragile batch jobs into robust, observable pipelines using Databricks, Azure, and GCP. Build the specific "Data Products" defined by the Modeller and Architecture functions. Wider Engineering Collaboration Act as the internal authority for flex engineers supplied by our Delivery Partners Actively participate in the wider Engineering community forums. Contribute to and adopt the cross discipline engineering framework, ensuring our data pipelines adhere to global standards for security, performance, and code quality. Operational Support Resolve critical data incidents quickly to ensure business continuity. When fixing a bug, implement a permanent fix or rigorously document why a temporary patch was applied. Optimise query performance and pipeline efficiency to keep cloud compute costs down. Collaboration & Mentorship Work closely with the Business Analysts embedded in the business to ensure the data you land is actually useful to them. Pair program with and mentor team members on engineering best practices (Note: This role has no line management responsibilities). Qualifications & Experience Bachelor's degree, or relevant qualifications, in Data Science, Computer Science or a related field. Significant experience (typically 5 years) in a (data) engineering role. Tech Stack: Strong SQL and Python skills are essential. Platform Experience: Hands on experience with Databricks, Azure, and GCP/BigQuery. Legacy to Modern: Experience working in a mixed environment, supporting legacy systems while building modern cloud infrastructure. Skills and Competencies DevOps Mindset: You write tests for your code. You hate manual processes and automate everything you can. Pragmatic Problem Solving: You focus on delivering working solutions rather than overengineering. Communication: Communicates openly with stakeholders and doesn't hide behind a ticket system. Benefits 'Enjoy the Ride' Merlin Annual Passes - 6 in total per year, 1 for you, plus 5 to gift to loved ones! Merlin Magic Pass - 20 free tickets for you, your family and friends to enjoy all our Merlin Attractions across the world rising to 40 after a year's service 33 days holiday (including bank holidays) Company bonus Private pension scheme 40% discount online off LEGO 25% discount in our on site retail shops and restaurants Ongoing training and development opportunities Plus, many more If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at and one of the team will get back to you as soon as possible. Pay Range Competitive
23/06/2026
Full time
What you'll bring to the team Senior Data Engineer Location: London/Hybrid Hours: 40 hours per week Contract: Permanent - Salaried The Senior Data Engineer will sit at the core of this journey, acting as the driving force behind the data function. This is a hands on role focused on modernising and reshaping our existing estate. One day you may be working through legacy code, the next developing contemporary Python/Spark solutions. A collaborative mindset is essential, as you'll partner closely not only with data colleagues but also with the broader Engineering community to define and uphold global standards. You will also serve as the primary point of contact for Supplier engineers. Responsibilities Pipeline Engineering Refactor fragile batch jobs into robust, observable pipelines using Databricks, Azure, and GCP. Build the specific "Data Products" defined by the Modeller and Architecture functions. Wider Engineering Collaboration Act as the internal authority for flex engineers supplied by our Delivery Partners Actively participate in the wider Engineering community forums. Contribute to and adopt the cross discipline engineering framework, ensuring our data pipelines adhere to global standards for security, performance, and code quality. Operational Support Resolve critical data incidents quickly to ensure business continuity. When fixing a bug, implement a permanent fix or rigorously document why a temporary patch was applied. Optimise query performance and pipeline efficiency to keep cloud compute costs down. Collaboration & Mentorship Work closely with the Business Analysts embedded in the business to ensure the data you land is actually useful to them. Pair program with and mentor team members on engineering best practices (Note: This role has no line management responsibilities). Qualifications & Experience Bachelor's degree, or relevant qualifications, in Data Science, Computer Science or a related field. Significant experience (typically 5 years) in a (data) engineering role. Tech Stack: Strong SQL and Python skills are essential. Platform Experience: Hands on experience with Databricks, Azure, and GCP/BigQuery. Legacy to Modern: Experience working in a mixed environment, supporting legacy systems while building modern cloud infrastructure. Skills and Competencies DevOps Mindset: You write tests for your code. You hate manual processes and automate everything you can. Pragmatic Problem Solving: You focus on delivering working solutions rather than overengineering. Communication: Communicates openly with stakeholders and doesn't hide behind a ticket system. Benefits 'Enjoy the Ride' Merlin Annual Passes - 6 in total per year, 1 for you, plus 5 to gift to loved ones! Merlin Magic Pass - 20 free tickets for you, your family and friends to enjoy all our Merlin Attractions across the world rising to 40 after a year's service 33 days holiday (including bank holidays) Company bonus Private pension scheme 40% discount online off LEGO 25% discount in our on site retail shops and restaurants Ongoing training and development opportunities Plus, many more If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at and one of the team will get back to you as soon as possible. Pay Range Competitive
SC JOHNSON IS A FIFTH-GENERATION FAMILY COMPANY BUILT ON THE SPIRIT OF OUR PEOPLE. We have been leading with purpose for over 130 years, building iconic brands that win the hearts and minds of consumers - such as Raid , Glade , Ziploc and more, in virtually every country around the world. Together, we are creating a better future - for the planet, for future generations and for every SCJ team member. Join our winning team of Wave Makers and Go Getters and help us write the next chapter in the SCJ story. • Function: EMEA Shared Service Centre (SSC) - Customer Fulfilment About the role As part of the EMEA SSC, you'll provide outstanding service for all aspects of service for a portfolio of defined customers (retailers) and for the SCJ sales team for which you're responsible for this reason we will require you to speak Italian. As well as this you'll attend supply chain meetings, manage stock allocations, ensure accurate processing of all orders and liaise with internal stakeholders and working closely with the team to plan and organize every detail of the customer fulfilment journey. About the Team/Department The Customer Supply Chain function is made up of 7 multilingual teams who support our commercial businesses across the EMEA region with making sure our products are delivered on time in full to our customers (retailers) What's in it for you? Flexible starting and finishing times + 4.5 day working week 33 days annual leave including public holidays due to supporting European countries Free parking, Shuttle bus from local train stations, EV Charging, Cycle to Work Scheme Newly updated onsite Gym with free classes + NEW Spin Studio! Responsibilities To leverage communication and influencing skills in relation to order management, to maximize the customer case fill (and on time delivery if appropriate) in line with departmental and customer targets; To maximise collaborative ways of working with trade customers through analysis; to communicate recommendations to benefit the business and to build strong collaborative relationships with our partners in the local business to drive commercial and supply chain initiatives; To professionally manage stock allocations in line with local sales & supply chain teams' expectations in low or out of stock situations; To ensure the effective management of new product listings and delists into customers through liaison with the local sales & logistics service providers; Ensure the accurate and smooth processing of customer orders and master data (Customer & Material Data) in SAP. Experience you'll bring Fluent in English and Italian both written and verbal and if you have Greek it would be an advantage Supply Chain Experience or understanding of end-to-end Supply Chain (desirable) Previous experience in customer services and order management experience (desirable) Intermediate level in Word, Excel and Outlook Behaviours you'll need Influencing, presenting, communication and problem- solving skills Ability to establish collaborative and trusting business relationships, through professional, proactive interactions Very good team player Mindset to seek continuous improvement Inclusion & Diversity We're a global business, with people from every culture, ethnicity, race, religion, gender identity, sexual orientation, age, and ability. We recognize the breadth of human experience, and we work to celebrate it. It is our goal to build a diverse, inclusive, and supportive work environment where all people can thrive.
23/06/2026
Full time
SC JOHNSON IS A FIFTH-GENERATION FAMILY COMPANY BUILT ON THE SPIRIT OF OUR PEOPLE. We have been leading with purpose for over 130 years, building iconic brands that win the hearts and minds of consumers - such as Raid , Glade , Ziploc and more, in virtually every country around the world. Together, we are creating a better future - for the planet, for future generations and for every SCJ team member. Join our winning team of Wave Makers and Go Getters and help us write the next chapter in the SCJ story. • Function: EMEA Shared Service Centre (SSC) - Customer Fulfilment About the role As part of the EMEA SSC, you'll provide outstanding service for all aspects of service for a portfolio of defined customers (retailers) and for the SCJ sales team for which you're responsible for this reason we will require you to speak Italian. As well as this you'll attend supply chain meetings, manage stock allocations, ensure accurate processing of all orders and liaise with internal stakeholders and working closely with the team to plan and organize every detail of the customer fulfilment journey. About the Team/Department The Customer Supply Chain function is made up of 7 multilingual teams who support our commercial businesses across the EMEA region with making sure our products are delivered on time in full to our customers (retailers) What's in it for you? Flexible starting and finishing times + 4.5 day working week 33 days annual leave including public holidays due to supporting European countries Free parking, Shuttle bus from local train stations, EV Charging, Cycle to Work Scheme Newly updated onsite Gym with free classes + NEW Spin Studio! Responsibilities To leverage communication and influencing skills in relation to order management, to maximize the customer case fill (and on time delivery if appropriate) in line with departmental and customer targets; To maximise collaborative ways of working with trade customers through analysis; to communicate recommendations to benefit the business and to build strong collaborative relationships with our partners in the local business to drive commercial and supply chain initiatives; To professionally manage stock allocations in line with local sales & supply chain teams' expectations in low or out of stock situations; To ensure the effective management of new product listings and delists into customers through liaison with the local sales & logistics service providers; Ensure the accurate and smooth processing of customer orders and master data (Customer & Material Data) in SAP. Experience you'll bring Fluent in English and Italian both written and verbal and if you have Greek it would be an advantage Supply Chain Experience or understanding of end-to-end Supply Chain (desirable) Previous experience in customer services and order management experience (desirable) Intermediate level in Word, Excel and Outlook Behaviours you'll need Influencing, presenting, communication and problem- solving skills Ability to establish collaborative and trusting business relationships, through professional, proactive interactions Very good team player Mindset to seek continuous improvement Inclusion & Diversity We're a global business, with people from every culture, ethnicity, race, religion, gender identity, sexual orientation, age, and ability. We recognize the breadth of human experience, and we work to celebrate it. It is our goal to build a diverse, inclusive, and supportive work environment where all people can thrive.
Enjoy solving complex problems? What to help our clients transform their businesses? Want to be part of a growing company? If you're looking to launch your career in software development while solving real-world business challenges, we'd love to hear from you. Junior DeveloperBrough, Hull, HU15 Hybrid - Must be able to commute to Brough office Salary from £28,000 per year + Bonus Scheme Monday - Friday, full time, permanent Please note: you must be authorised to work in the UK About the Role Vensis builds bespoke software systems for clients with unique data needs. As a trainee developer, you will join a small collaborative team learning how to build these systems. Vensis works with a range of client from mid-size to international blue chip clients in a sectors including, engineering, retail, transport, defence, manufacturing, travel, Oil & Gas and more. Systems are supported by training materials, over the phone and face-to-face. The role is based in Brough in the East Riding of Yorkshire. There is opportunity to travel for those with client facing skills and real development opportunity as the business expands. About You We are looking people with a passion for data. Maybe you are master of spreadsheets and want a new challenge by moving to the next level? Maybe you already have some database skills? The successful candidate will have some (or all) of the following skills and attributes: Experience with SQL Some knowledge of Excel or Access including VBA Experience with Power BI and Power Apps Bachelor's degree High standard of English Willingness to learn and climb a steep learning curve Ability to explain technical concepts in simple language Good listening skills A good attention to detail and eye for design A thirst for variety, problem solving challenges and thrive under pressure Benefits: Company pension Cycle to work scheme Free parking Transport links How to Apply If you have the skills and experience required for this position, click "apply" today and check your inbox for an email providing more information on how to complete your application and provide any other supporting documents. You must be authorised to work in the UK. No agencies, please. Other suitable skills and experience includes Other suitable skills and experience includes Trainee Developer, Graduate Developer, Junior Software Developer, Junior Application Developer, Software Development Graduate, IT Graduate, Database Developer, SQL Developer, Business Intelligence Developer, Data Analyst, Power BI Developer, Application Support Analyst, Systems Analyst, Technical Support Analyst, VBA Developer, Microsoft Power Platform Developer, Software Support Developer
23/06/2026
Full time
Enjoy solving complex problems? What to help our clients transform their businesses? Want to be part of a growing company? If you're looking to launch your career in software development while solving real-world business challenges, we'd love to hear from you. Junior DeveloperBrough, Hull, HU15 Hybrid - Must be able to commute to Brough office Salary from £28,000 per year + Bonus Scheme Monday - Friday, full time, permanent Please note: you must be authorised to work in the UK About the Role Vensis builds bespoke software systems for clients with unique data needs. As a trainee developer, you will join a small collaborative team learning how to build these systems. Vensis works with a range of client from mid-size to international blue chip clients in a sectors including, engineering, retail, transport, defence, manufacturing, travel, Oil & Gas and more. Systems are supported by training materials, over the phone and face-to-face. The role is based in Brough in the East Riding of Yorkshire. There is opportunity to travel for those with client facing skills and real development opportunity as the business expands. About You We are looking people with a passion for data. Maybe you are master of spreadsheets and want a new challenge by moving to the next level? Maybe you already have some database skills? The successful candidate will have some (or all) of the following skills and attributes: Experience with SQL Some knowledge of Excel or Access including VBA Experience with Power BI and Power Apps Bachelor's degree High standard of English Willingness to learn and climb a steep learning curve Ability to explain technical concepts in simple language Good listening skills A good attention to detail and eye for design A thirst for variety, problem solving challenges and thrive under pressure Benefits: Company pension Cycle to work scheme Free parking Transport links How to Apply If you have the skills and experience required for this position, click "apply" today and check your inbox for an email providing more information on how to complete your application and provide any other supporting documents. You must be authorised to work in the UK. No agencies, please. Other suitable skills and experience includes Other suitable skills and experience includes Trainee Developer, Graduate Developer, Junior Software Developer, Junior Application Developer, Software Development Graduate, IT Graduate, Database Developer, SQL Developer, Business Intelligence Developer, Data Analyst, Power BI Developer, Application Support Analyst, Systems Analyst, Technical Support Analyst, VBA Developer, Microsoft Power Platform Developer, Software Support Developer
SC Johnson Professional have an exciting opportunity for a Data Analyst - Sustainability to join the team! You will join us on a full-time, permanent basis , and in return, you will receive a competitive salary . Location: Denby, Derbyshire Function: RD&E Internal Job Title: Senior Associate, Data Analyst, Sustainability About us: Joining the team at SC Johnson Professional makes you part of a family company with a deep history in the professional market as a leading manufacturer of skincare, cleaning and hygiene products, and smart technologies. We provide solutions to Healthcare, Clean Industrial, Industrial, Office & Institutional, Hospitality & Travel, and Retail & Entertainment markets. SC Johnson Professional is a business unit within SC Johnson, a family-owned and led company and leading manufacturer of quality, trusted products since 1886. What's in it for you? Competitive salary plus bonus 4+1 hybrid working model Company pension scheme (up to 6% employer contributions) Life assurance (4 your salary) Free access to a healthcare platform offering nutritional advice, wellbeing support, and more Enhanced parental leave policy Free optical & hearing test vouchers 25 days annual leave plus statutory bank holidays Office based role with remote work available once a week for eligible employees Summer office hours: early Friday finish at 1:00 PM Employee benefits platform with discounts & wellbeing perks Access to employee assistance programmes Complimentary fresh fruit & hot drinks Subsidised on-site canteen Discounted products at our staff shop Free parking EV charging points at our Denby site (powered by our own renewable electricity!) Cycle-to-work scheme plus bicycle storage area "Save a Space" £200 monthly prize draw (earn a ticket every day you car share or don't use a parking space!) And so much more! About the Data Analyst - Sustainability role: The successful candidate will play a pivotal role in supporting the development, maintenance, and ongoing enhancement of the SC Johnson Professional Sustainability Databank and reporting systems. This position is responsible for ensuring the accuracy, integrity, and accessibility of sustainability data across key focus areas including Plastics, Chemistry, Carbon, Deforestation, and Waste, enabling informed decision-making and progress against sustainability ambitions. The role also contributes to the preparation of sustainability reports and data submissions, supporting transparent, credible communication of performance, progress, and impact across the business, as well as ensuring all relevant Sustainability Regulatory and Financial legislations are complied with. Responsibilities as our Graduate Product Development Associate - R&D: Support and maintain sustainability data sources to ensure integrity and alignment with evolving business requirements. Develop and manage the Sustainability Databank (Product & Product packaging data) and other repositories (e.g., Competitor Sustainability analysis). Ensure data availability and applicability to meet the needs of key stakeholders (RD&E, Supply Chain, Commercial, Finance). Support project sponsors/managers by delivering project-specific sustainability data requirements. Provide input into the creation of the Reporting Portal with self-serve formats and dashboards for easy stakeholder access to sustainability data Provide data as directed to meet the needs of corporate, regulatory, and regional requirements Maintain analytics tools that provide data for use in insight generation Experience you'll bring as our Data Analyst - Sustainability: Experience in SQL, Excel, Power Query and data visualization tools (e.g., Tableau, Power BI) Familiarity with SAP or similar PLM tools Familiarity with product analytics platforms Ability to translate technical data, regulatory requirements, etc into business insights and opportunities Bachelor's degree in Data Analytics, Data Science, Environmental Science, Sustainability, or related field; advanced degree preferred Ability to communicate effectively, translating data analytics outputs into actionable directions Behaviours you'll need: Strong attention to detail, with a consistent focus on data accuracy, quality, and integrity. A proactive, structured approach to managing complex data sets and evolving requirements. Curiosity and problem-solving mindset, with the ability to explore data to uncover insights and opportunities. Please Note: This role is based in the UK, and applicants must have the right to work in the UK. We do not provide domestic or international relocation for this role. You will be required to work from the office 5 days a week during the 90 days. After this, the arrangement will transition to 4 days in the office and one day working from home each week. If you feel like you are the right fit for our Data Analyst - Sustainability, please click 'Apply' now - we'd love to hear from you! Inclusion & Diversity We believe Inclusion and Diversity is more than a program. We embed inclusive practices in our day-to-day work, the way we relate to our colleagues, collaborate and make decisions. We value the collective richness of the differences people bring to the organization, including style, personality, thoughts, race, ethnicity, culture, religion, gender, gender identity, sexual orientation, age, and disability - that enables all to bring their full contributions to the organization.
23/06/2026
Full time
SC Johnson Professional have an exciting opportunity for a Data Analyst - Sustainability to join the team! You will join us on a full-time, permanent basis , and in return, you will receive a competitive salary . Location: Denby, Derbyshire Function: RD&E Internal Job Title: Senior Associate, Data Analyst, Sustainability About us: Joining the team at SC Johnson Professional makes you part of a family company with a deep history in the professional market as a leading manufacturer of skincare, cleaning and hygiene products, and smart technologies. We provide solutions to Healthcare, Clean Industrial, Industrial, Office & Institutional, Hospitality & Travel, and Retail & Entertainment markets. SC Johnson Professional is a business unit within SC Johnson, a family-owned and led company and leading manufacturer of quality, trusted products since 1886. What's in it for you? Competitive salary plus bonus 4+1 hybrid working model Company pension scheme (up to 6% employer contributions) Life assurance (4 your salary) Free access to a healthcare platform offering nutritional advice, wellbeing support, and more Enhanced parental leave policy Free optical & hearing test vouchers 25 days annual leave plus statutory bank holidays Office based role with remote work available once a week for eligible employees Summer office hours: early Friday finish at 1:00 PM Employee benefits platform with discounts & wellbeing perks Access to employee assistance programmes Complimentary fresh fruit & hot drinks Subsidised on-site canteen Discounted products at our staff shop Free parking EV charging points at our Denby site (powered by our own renewable electricity!) Cycle-to-work scheme plus bicycle storage area "Save a Space" £200 monthly prize draw (earn a ticket every day you car share or don't use a parking space!) And so much more! About the Data Analyst - Sustainability role: The successful candidate will play a pivotal role in supporting the development, maintenance, and ongoing enhancement of the SC Johnson Professional Sustainability Databank and reporting systems. This position is responsible for ensuring the accuracy, integrity, and accessibility of sustainability data across key focus areas including Plastics, Chemistry, Carbon, Deforestation, and Waste, enabling informed decision-making and progress against sustainability ambitions. The role also contributes to the preparation of sustainability reports and data submissions, supporting transparent, credible communication of performance, progress, and impact across the business, as well as ensuring all relevant Sustainability Regulatory and Financial legislations are complied with. Responsibilities as our Graduate Product Development Associate - R&D: Support and maintain sustainability data sources to ensure integrity and alignment with evolving business requirements. Develop and manage the Sustainability Databank (Product & Product packaging data) and other repositories (e.g., Competitor Sustainability analysis). Ensure data availability and applicability to meet the needs of key stakeholders (RD&E, Supply Chain, Commercial, Finance). Support project sponsors/managers by delivering project-specific sustainability data requirements. Provide input into the creation of the Reporting Portal with self-serve formats and dashboards for easy stakeholder access to sustainability data Provide data as directed to meet the needs of corporate, regulatory, and regional requirements Maintain analytics tools that provide data for use in insight generation Experience you'll bring as our Data Analyst - Sustainability: Experience in SQL, Excel, Power Query and data visualization tools (e.g., Tableau, Power BI) Familiarity with SAP or similar PLM tools Familiarity with product analytics platforms Ability to translate technical data, regulatory requirements, etc into business insights and opportunities Bachelor's degree in Data Analytics, Data Science, Environmental Science, Sustainability, or related field; advanced degree preferred Ability to communicate effectively, translating data analytics outputs into actionable directions Behaviours you'll need: Strong attention to detail, with a consistent focus on data accuracy, quality, and integrity. A proactive, structured approach to managing complex data sets and evolving requirements. Curiosity and problem-solving mindset, with the ability to explore data to uncover insights and opportunities. Please Note: This role is based in the UK, and applicants must have the right to work in the UK. We do not provide domestic or international relocation for this role. You will be required to work from the office 5 days a week during the 90 days. After this, the arrangement will transition to 4 days in the office and one day working from home each week. If you feel like you are the right fit for our Data Analyst - Sustainability, please click 'Apply' now - we'd love to hear from you! Inclusion & Diversity We believe Inclusion and Diversity is more than a program. We embed inclusive practices in our day-to-day work, the way we relate to our colleagues, collaborate and make decisions. We value the collective richness of the differences people bring to the organization, including style, personality, thoughts, race, ethnicity, culture, religion, gender, gender identity, sexual orientation, age, and disability - that enables all to bring their full contributions to the organization.
IT Support Analyst Application Deadline: 3 July 2026 Department: Corporate Services Employment Type: Full Time Location: London Reporting To: IT Service Delivery Manager Compensation: £24,060 - £36,798 / year Description IT Support Analyst Contract type/Duration: Permanent Working hours: Full time (9day Fortnight companywide) Band: 1.2 Salary: £24,060 to £36798 (depending on office location and proven ability) Reports to: IT Service Delivery Manager Location: Milton Keynes Closing date: 10am 3rd of July 2026 Role purpose: Provide friendly, effective and timely IT support to colleagues, ensuring incidents and service requests are logged, prioritised and resolved in line with agreed service levels. The role supports day-to-day IT operations across end-user computing, collaboration tools and meeting room technology, and contributes to continuous improvement of IT service delivery. Key Responsibilities Utilise the IT Service Desk to log, triage, prioritise and resolve incidents and service requests within agreed SLAs. Provide desk-side (concierge) and remote support for laptops, mobiles, peripherals and standard applications. Set up and maintain user accounts, access and group membership across Active Directory/Azure AD and related services, following joiner/mover/leaver processes. Build, configure and deploy laptops and mobile devices; manage enrolment and compliance using endpoint management tools (e.g., Autopilot, Intune/MDM). Support new-starter onboarding (equipment provisioning, account setup, IT induction) and offboarding (account disablement, asset recovery) in a timely and auditable manner. Maintain the IT asset register, ensuring accurate tracking of devices, warranties, and allocations. Support meeting rooms and AV, including video conferencing and hybrid meeting set ups with internal and external attendees. Monitor endpoint health (antivirus, encryption, backup profiles) and support remediation of security vulnerabilities in line with the IT Security Policy. Escalate major incidents, outages and security concerns appropriately to infrastructure and cyber security teams, providing clear diagnostics and updates. Contribute to knowledge base articles, standard operating procedures and continual service improvement initiatives. Undertake other reasonable duties required to support business operations and strategic objectives. Skills, Knowledge and Expertise Required Experience supporting Windows desktop environments (macOS support is a plus). Hands on experience building and supporting laptops and mobile devices, including software deployment and troubleshooting. Strong working knowledge of Microsoft 365 (Office, Teams, SharePoint) and common collaboration practices. User account administration experience (Active Directory and/or Azure AD), including access management and good security hygiene. Practical understanding of networking fundamentals (DNS, DHCP, routing) and client VPN troubleshooting. Experience supporting AV and video conferencing in meeting rooms and live events. Ability to diagnose issues logically, communicate clearly with non technical users, and manage workload against SLAs. Desirable Experience with ITSM tools (e.g., Freshservice/Freshdesk, ServiceNow or similar) and knowledge base management. Familiarity with Microsoft Intune, SCCM, Microsoft Defender and BitLocker. Experience with Zoom (Meetings, Rooms, Webinars) and/or Microsoft Teams Rooms. Exposure to Microsoft Azure services and identity/security concepts. Email security administration experience (e.g., Mimecast) is beneficial. Education and certifications Degree in Computing/Computer Science (or similar) is desirable; relevant equivalent experience will be considered. ITIL Foundation (or similar service management qualification) is desirable. Personal attributes Customer focused, approachable and able to explain technical topics clearly. Organised and able to prioritise effectively in a busy service environment. Proactive problem solver who takes ownership through to resolution. Calm under pressure, with good judgement on when and how to elevate. Collaborative, willing to learn, and open to change and continuous improvement. Committed to security, confidentiality and following agreed processes. Benefits 9 day fortnight for everyone, every other Friday. 23.5 holiday entitlement for everyone, with pro rata calculations for part time employees, along with a Christmas shutdown period for additional days off. Competitive pension, up to 10% company contribution to help you save for your future. Two paid days of volunteering leave per year (pro rata for part time employees) to support charitable activities. Employee Assistance Programme (EAP) providing 24/7 confidential work/life support services to you and your immediate family members. Cycle to Work Scheme encouraging a healthy and sustainable commute. Cash Health Plan, offering reimbursement for a wide range of essential and everyday healthcare expenses, promoting your well being. Payroll Giving scheme, allowing regular charitable contributions from pre tax income, maximizing the impact of your donations. Discounts and offers from a wide variety of retailers, enhancing your purchasing power and providing savings opportunities. Mortgage Advice benefit, delivered in partnership with Charles Cameron & Associates - provides employees with free, expert mortgage advice and end to end mortgage support from the application process through to completion. Employment here is based solely upon individual merit and qualifications directly related to professional competence. We strictly prohibit unlawful discrimination or harassment on the basis of race, colour, religion, national origin, ancestry, pregnancy status, sex, gender identity or expression, age, marital status, mental or physical disability, medical condition, sexual orientation, or any other characteristics protected by law. We also make all reasonable accommodations to meet our obligations under laws protecting the rights of the disabled.
23/06/2026
Full time
IT Support Analyst Application Deadline: 3 July 2026 Department: Corporate Services Employment Type: Full Time Location: London Reporting To: IT Service Delivery Manager Compensation: £24,060 - £36,798 / year Description IT Support Analyst Contract type/Duration: Permanent Working hours: Full time (9day Fortnight companywide) Band: 1.2 Salary: £24,060 to £36798 (depending on office location and proven ability) Reports to: IT Service Delivery Manager Location: Milton Keynes Closing date: 10am 3rd of July 2026 Role purpose: Provide friendly, effective and timely IT support to colleagues, ensuring incidents and service requests are logged, prioritised and resolved in line with agreed service levels. The role supports day-to-day IT operations across end-user computing, collaboration tools and meeting room technology, and contributes to continuous improvement of IT service delivery. Key Responsibilities Utilise the IT Service Desk to log, triage, prioritise and resolve incidents and service requests within agreed SLAs. Provide desk-side (concierge) and remote support for laptops, mobiles, peripherals and standard applications. Set up and maintain user accounts, access and group membership across Active Directory/Azure AD and related services, following joiner/mover/leaver processes. Build, configure and deploy laptops and mobile devices; manage enrolment and compliance using endpoint management tools (e.g., Autopilot, Intune/MDM). Support new-starter onboarding (equipment provisioning, account setup, IT induction) and offboarding (account disablement, asset recovery) in a timely and auditable manner. Maintain the IT asset register, ensuring accurate tracking of devices, warranties, and allocations. Support meeting rooms and AV, including video conferencing and hybrid meeting set ups with internal and external attendees. Monitor endpoint health (antivirus, encryption, backup profiles) and support remediation of security vulnerabilities in line with the IT Security Policy. Escalate major incidents, outages and security concerns appropriately to infrastructure and cyber security teams, providing clear diagnostics and updates. Contribute to knowledge base articles, standard operating procedures and continual service improvement initiatives. Undertake other reasonable duties required to support business operations and strategic objectives. Skills, Knowledge and Expertise Required Experience supporting Windows desktop environments (macOS support is a plus). Hands on experience building and supporting laptops and mobile devices, including software deployment and troubleshooting. Strong working knowledge of Microsoft 365 (Office, Teams, SharePoint) and common collaboration practices. User account administration experience (Active Directory and/or Azure AD), including access management and good security hygiene. Practical understanding of networking fundamentals (DNS, DHCP, routing) and client VPN troubleshooting. Experience supporting AV and video conferencing in meeting rooms and live events. Ability to diagnose issues logically, communicate clearly with non technical users, and manage workload against SLAs. Desirable Experience with ITSM tools (e.g., Freshservice/Freshdesk, ServiceNow or similar) and knowledge base management. Familiarity with Microsoft Intune, SCCM, Microsoft Defender and BitLocker. Experience with Zoom (Meetings, Rooms, Webinars) and/or Microsoft Teams Rooms. Exposure to Microsoft Azure services and identity/security concepts. Email security administration experience (e.g., Mimecast) is beneficial. Education and certifications Degree in Computing/Computer Science (or similar) is desirable; relevant equivalent experience will be considered. ITIL Foundation (or similar service management qualification) is desirable. Personal attributes Customer focused, approachable and able to explain technical topics clearly. Organised and able to prioritise effectively in a busy service environment. Proactive problem solver who takes ownership through to resolution. Calm under pressure, with good judgement on when and how to elevate. Collaborative, willing to learn, and open to change and continuous improvement. Committed to security, confidentiality and following agreed processes. Benefits 9 day fortnight for everyone, every other Friday. 23.5 holiday entitlement for everyone, with pro rata calculations for part time employees, along with a Christmas shutdown period for additional days off. Competitive pension, up to 10% company contribution to help you save for your future. Two paid days of volunteering leave per year (pro rata for part time employees) to support charitable activities. Employee Assistance Programme (EAP) providing 24/7 confidential work/life support services to you and your immediate family members. Cycle to Work Scheme encouraging a healthy and sustainable commute. Cash Health Plan, offering reimbursement for a wide range of essential and everyday healthcare expenses, promoting your well being. Payroll Giving scheme, allowing regular charitable contributions from pre tax income, maximizing the impact of your donations. Discounts and offers from a wide variety of retailers, enhancing your purchasing power and providing savings opportunities. Mortgage Advice benefit, delivered in partnership with Charles Cameron & Associates - provides employees with free, expert mortgage advice and end to end mortgage support from the application process through to completion. Employment here is based solely upon individual merit and qualifications directly related to professional competence. We strictly prohibit unlawful discrimination or harassment on the basis of race, colour, religion, national origin, ancestry, pregnancy status, sex, gender identity or expression, age, marital status, mental or physical disability, medical condition, sexual orientation, or any other characteristics protected by law. We also make all reasonable accommodations to meet our obligations under laws protecting the rights of the disabled.
Ems-Inc. is seeking an eCommerce Channels Assistant to support the growth of their digital business, focusing on reporting and analysis across different marketplaces. This role offers a unique opportunity to work closely with major retail partners while gaining hands-on experience in eCommerce trading. Ideal candidates will have at least one year of experience in a related environment, strong analytical skills, and a passion for eCommerce. The position is hybrid, requiring three days in the London office and two days working from home.
23/06/2026
Full time
Ems-Inc. is seeking an eCommerce Channels Assistant to support the growth of their digital business, focusing on reporting and analysis across different marketplaces. This role offers a unique opportunity to work closely with major retail partners while gaining hands-on experience in eCommerce trading. Ideal candidates will have at least one year of experience in a related environment, strong analytical skills, and a passion for eCommerce. The position is hybrid, requiring three days in the London office and two days working from home.
Senior E-Commerce AnalystApplylocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: R\_784922 Title: Senior Ecommerce Analyst Department : Ecommerce Reports to: Director of Ecommerce About us Jimmy Choo is a pioneering, luxury accessories house. Established in 1996, the brand originated as an East London atelier, specialising in hand-crafted shoes; today it's a global powerhouse with artisanal craft at its heart and an aesthetic grounded in modern glamour. The OpportunityThis is a unique opportunity to be the foundational member of our ecommerce team. Reporting directly to the Director of Ecommerce, you will play a critical role in building our reporting and analytics capabilities from the ground up. Your work will focus on commercial performance, helping teams make smarter, data-driven decisions about product, performance, and strategy. If you love transforming complex data into beautiful, automated, and actionable dashboards, this is the role for you. What You'll Be Doing Build & Automate: Design, develop, and maintain powerful and intuitive dashboards in Power BI & Excel to track key business KPIs (e.g., sales, stock, views, engagement, customer LTV). Be the Data Guru: Act as the go-to person for performance reporting, ensuring data is accurate, reliable, and easily accessible to stakeholders. Dig Deep: Use SQL and Python to query our data warehouse, joining complex datasets to uncover trends, opportunities, and the "why" behind numbers. Drive Efficiency: Proactively identify opportunities to automate manual reporting processes, freeing up time for deeper, more impactful analysis. Translate & Communicate: Work with stakeholders in Trading, Planning, Content, Marketing and Finance to understand their challenges and translate business questions into analytical projects. Assist Trade team with annual planning and forecasting. Work with finance to submit budgeting. What You'll Bring Essential: 5+ years of experience in a data analytics or business intelligence role. Advanced proficiency in Power BI, including building data models, writing complex DAX measures, and using Power Query for ETL. Strong SQL skills for querying and manipulating large datasets. Experience using Python (pandas, NumPy) for data analysis and automation. A meticulous eye for detail and a passion for data accuracy and visualisation. Excellent communication skills and the ability to explain technical concepts to non-technical audiences.Non Essential: Experience within an e-commerce or retail environment. Familiarity with Power BI, GA, ADE Our values - creativity, openness and courage. Equality, diversity and inclusion At Jimmy Choo, we are committed to building a representative business that is empowered by our celebration of difference and enriches our creative solutions. We are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Jimmy Choo is proud to be an equal opportunity employer committed to inclusivity.-The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at compliance with certain Pay Transparency laws, employers are required to disclose a compensation range. The range for this position will vary based on role requirements, skill set, and years of experience. Please note that for salaried roles, the figures reflect full-time equivalency, while for hourly roles, the figures represent the applicable hourly rate.Compensation Range:40,700.00 - 55,100.00 GBP
23/06/2026
Full time
Senior E-Commerce AnalystApplylocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: R\_784922 Title: Senior Ecommerce Analyst Department : Ecommerce Reports to: Director of Ecommerce About us Jimmy Choo is a pioneering, luxury accessories house. Established in 1996, the brand originated as an East London atelier, specialising in hand-crafted shoes; today it's a global powerhouse with artisanal craft at its heart and an aesthetic grounded in modern glamour. The OpportunityThis is a unique opportunity to be the foundational member of our ecommerce team. Reporting directly to the Director of Ecommerce, you will play a critical role in building our reporting and analytics capabilities from the ground up. Your work will focus on commercial performance, helping teams make smarter, data-driven decisions about product, performance, and strategy. If you love transforming complex data into beautiful, automated, and actionable dashboards, this is the role for you. What You'll Be Doing Build & Automate: Design, develop, and maintain powerful and intuitive dashboards in Power BI & Excel to track key business KPIs (e.g., sales, stock, views, engagement, customer LTV). Be the Data Guru: Act as the go-to person for performance reporting, ensuring data is accurate, reliable, and easily accessible to stakeholders. Dig Deep: Use SQL and Python to query our data warehouse, joining complex datasets to uncover trends, opportunities, and the "why" behind numbers. Drive Efficiency: Proactively identify opportunities to automate manual reporting processes, freeing up time for deeper, more impactful analysis. Translate & Communicate: Work with stakeholders in Trading, Planning, Content, Marketing and Finance to understand their challenges and translate business questions into analytical projects. Assist Trade team with annual planning and forecasting. Work with finance to submit budgeting. What You'll Bring Essential: 5+ years of experience in a data analytics or business intelligence role. Advanced proficiency in Power BI, including building data models, writing complex DAX measures, and using Power Query for ETL. Strong SQL skills for querying and manipulating large datasets. Experience using Python (pandas, NumPy) for data analysis and automation. A meticulous eye for detail and a passion for data accuracy and visualisation. Excellent communication skills and the ability to explain technical concepts to non-technical audiences.Non Essential: Experience within an e-commerce or retail environment. Familiarity with Power BI, GA, ADE Our values - creativity, openness and courage. Equality, diversity and inclusion At Jimmy Choo, we are committed to building a representative business that is empowered by our celebration of difference and enriches our creative solutions. We are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Jimmy Choo is proud to be an equal opportunity employer committed to inclusivity.-The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at compliance with certain Pay Transparency laws, employers are required to disclose a compensation range. The range for this position will vary based on role requirements, skill set, and years of experience. Please note that for salaried roles, the figures reflect full-time equivalency, while for hourly roles, the figures represent the applicable hourly rate.Compensation Range:40,700.00 - 55,100.00 GBP
