Contract: Permanent, full-time Location: London (hybrid-working) Closing Date: 29 May 2026
About the role
The Lead Business Analyst will lead and manage a team of Business Analysts, overseeing analysis and specification activities across a diverse portfolio of projects. You will be responsible for ensuring the delivery of high-quality business and systems analysis that underpins effective IT solutions aligned with Trinity's enterprise architecture and strategic objectives. Working in close collaboration with Project Managers, technical teams, and the Product team, you will play a key role in translating business needs into technology solutions. Additionally, you will provide leadership in maintaining analysis standards, promoting best practices, and driving continuous improvement across the business analysis function. Your duties will include, but not limited, to the following areas:
Team leadership and management
Planning and coordination
Business analysis and solutions design
Testing and implementation support
Collaboration across teams
Standards, governance and continuous improvement
Data awareness
About you
Significant experience working as a Business Analyst on complex IT and digital projects across the full software development lifecycle.
Proven team leadership or line management experience within a business analysis function.
Strong stakeholder management skills, with the ability to engage effectively at all levels of the organisation.
Excellent written and verbal communication skills, including the ability to produce high-quality documentation.
Strong technical understanding to support the translation of business needs into effective system designs.
Experience producing functional and technical specifications and supporting solution design processes.
Demonstrable experience in system and user acceptance testing.
Ability to plan, estimate, and manage analysis activities across multiple projects.
Proficient in a range of analysis techniques, process modelling, and requirements gathering tools.
Experience working with agile delivery teams, particularly alongside Product Owners and UX professionals.
Understanding of information governance and data protection (e.g. GDPR).
Familiarity with enterprise data models and reporting structures.
Background in education, assessment, or global organisations.
Awareness of product development lifecycles and customer-centric design principles.
Our benefits
Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person’s contribution makes us great as an organisation. As an employee, you’ll enjoy a range of benefits here at Trinity.
Our commitment
Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. All applications are dealt with in the strictest of confidence.
We actively encourages applications from candidates of all abilities. As a Disability Confident employer, we are dedicated to creating a workplace that is accessible, supportive, and welcoming for individuals with different abilities. We will make sure you can be interviewed fairly if you have a disability, long term health condition, or are neuro-diverse.
Trinity promotes and welcome applications from a wide range of candidates, including those with criminal records. In line with the requirements of the Rehabilitation of Offenders Act (1974), we select all candidates for interview based on their competencies, qualifications and knowledge.
To learn more about our DEI commitment as an equal opportunities employer, please visit our Equality, diversity and inclusion page.
How to Apply
To apply, please follow the Apply for This Job link on this page and you will be directed to the Trinity College London application page. We reserve the right to close the advert earlier if we receive a high volume of interest so please do not delay if interested.
Trinity College London does not hold a job visa sponsorship licence and so is not in a position to sponsor visas in the UK.
All posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check.
Trinity College London will collect and use your personal information for our recruitment process in accordance with our Recruitment Privacy Notice . Trinity College London will hold candidate data on file for no more than six months from application submission. If you want your information to be removed earlier, please contact us directly. If we want to hold your information beyond the six months, we will contact you to get your consent.
Our data protection policy can be viewed in full here .
14/05/2026
Full time
Contract: Permanent, full-time Location: London (hybrid-working) Closing Date: 29 May 2026
About the role
The Lead Business Analyst will lead and manage a team of Business Analysts, overseeing analysis and specification activities across a diverse portfolio of projects. You will be responsible for ensuring the delivery of high-quality business and systems analysis that underpins effective IT solutions aligned with Trinity's enterprise architecture and strategic objectives. Working in close collaboration with Project Managers, technical teams, and the Product team, you will play a key role in translating business needs into technology solutions. Additionally, you will provide leadership in maintaining analysis standards, promoting best practices, and driving continuous improvement across the business analysis function. Your duties will include, but not limited, to the following areas:
Team leadership and management
Planning and coordination
Business analysis and solutions design
Testing and implementation support
Collaboration across teams
Standards, governance and continuous improvement
Data awareness
About you
Significant experience working as a Business Analyst on complex IT and digital projects across the full software development lifecycle.
Proven team leadership or line management experience within a business analysis function.
Strong stakeholder management skills, with the ability to engage effectively at all levels of the organisation.
Excellent written and verbal communication skills, including the ability to produce high-quality documentation.
Strong technical understanding to support the translation of business needs into effective system designs.
Experience producing functional and technical specifications and supporting solution design processes.
Demonstrable experience in system and user acceptance testing.
Ability to plan, estimate, and manage analysis activities across multiple projects.
Proficient in a range of analysis techniques, process modelling, and requirements gathering tools.
Experience working with agile delivery teams, particularly alongside Product Owners and UX professionals.
Understanding of information governance and data protection (e.g. GDPR).
Familiarity with enterprise data models and reporting structures.
Background in education, assessment, or global organisations.
Awareness of product development lifecycles and customer-centric design principles.
Our benefits
Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person’s contribution makes us great as an organisation. As an employee, you’ll enjoy a range of benefits here at Trinity.
Our commitment
Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. All applications are dealt with in the strictest of confidence.
We actively encourages applications from candidates of all abilities. As a Disability Confident employer, we are dedicated to creating a workplace that is accessible, supportive, and welcoming for individuals with different abilities. We will make sure you can be interviewed fairly if you have a disability, long term health condition, or are neuro-diverse.
Trinity promotes and welcome applications from a wide range of candidates, including those with criminal records. In line with the requirements of the Rehabilitation of Offenders Act (1974), we select all candidates for interview based on their competencies, qualifications and knowledge.
To learn more about our DEI commitment as an equal opportunities employer, please visit our Equality, diversity and inclusion page.
How to Apply
To apply, please follow the Apply for This Job link on this page and you will be directed to the Trinity College London application page. We reserve the right to close the advert earlier if we receive a high volume of interest so please do not delay if interested.
Trinity College London does not hold a job visa sponsorship licence and so is not in a position to sponsor visas in the UK.
All posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check.
Trinity College London will collect and use your personal information for our recruitment process in accordance with our Recruitment Privacy Notice . Trinity College London will hold candidate data on file for no more than six months from application submission. If you want your information to be removed earlier, please contact us directly. If we want to hold your information beyond the six months, we will contact you to get your consent.
Our data protection policy can be viewed in full here .
*This position is a hybrid position that requires a minimum of three working days per week in the UK. Please do not apply if you cannot meet this requirement.
Role Overview
We are seeking a capable Data Analyst to support the Commercial, Sustainability and Finance teams by transforming data into reliable insight. This role will build and automate key reports, establish consistent data definitions, and produce actionable analytics that drive improvements in performance, forecasting and decision-making. The position is well-suited to a commercially minded analyst with strong analytical skills and a desire to grow into broader responsibilities over time.
Key Responsibilities
1. Reporting & Automation
Deliver accurate and timely automated reporting for Commercial, Sustainability and Finance teams.
Develop and maintain dashboards covering key metrics such as revenue, margin, costs and performance trends.
Reduce reliance on manual spreadsheets by strengthening data pipelines.
2. Data Quality & Definitions
Support the standardisation of data definitions and KPI calculations across functions.
Assist with reconciling data discrepancies and improving data accuracy. • Document reporting processes and logic.
Evaluate applicable third-party sustainability systems (traceability) with an eye toward tool optimisation for Falcon’s needs.
3. Business Analysis
Work with Sales, Sustainability and Finance to understand data needs and translate them into reports or models.
Provide analysis on margin trends, pricing performance, and forecast variance.
Support forecasting and budgeting cycles with reliable datasets and insights.
4. Collaboration
Partner with teams to understand reporting requirements.
Provide clear written and verbal explanations of insights to non-technical stakeholders.
Contribute to continuous improvement of data processes.
Skills & Experience
Essential
2–4 years’ experience in data analysis, business intelligence or commercial analytics.
Strong Excel skills with advanced formula knowledge.
Proficient in SQL for querying relational databases.
Experience using BI tools such as Power BI, Tableau, Qlik or similar.
Ability to translate business questions into analytical outputs.
Strong attention to detail and ability to manage data accuracy.
Desirable
Experience with Python (for data manipulation and automation) and/or R.
Prior exposure to ERP or CRM systems (e.g. NetSuite, Salesforce).
Experience of financial reporting processes.
Basic understanding of data modelling concepts.
Personal Attributes
Analytical thinker with curiosity and problem-solving orientation.
Clear communicator, able to present insights to non-technical stakeholders.
Organised and disciplined in documentation and version control.
Comfortable in a fast-paced environment with evolving priorities.
01/04/2026
Full time
*This position is a hybrid position that requires a minimum of three working days per week in the UK. Please do not apply if you cannot meet this requirement.
Role Overview
We are seeking a capable Data Analyst to support the Commercial, Sustainability and Finance teams by transforming data into reliable insight. This role will build and automate key reports, establish consistent data definitions, and produce actionable analytics that drive improvements in performance, forecasting and decision-making. The position is well-suited to a commercially minded analyst with strong analytical skills and a desire to grow into broader responsibilities over time.
Key Responsibilities
1. Reporting & Automation
Deliver accurate and timely automated reporting for Commercial, Sustainability and Finance teams.
Develop and maintain dashboards covering key metrics such as revenue, margin, costs and performance trends.
Reduce reliance on manual spreadsheets by strengthening data pipelines.
2. Data Quality & Definitions
Support the standardisation of data definitions and KPI calculations across functions.
Assist with reconciling data discrepancies and improving data accuracy. • Document reporting processes and logic.
Evaluate applicable third-party sustainability systems (traceability) with an eye toward tool optimisation for Falcon’s needs.
3. Business Analysis
Work with Sales, Sustainability and Finance to understand data needs and translate them into reports or models.
Provide analysis on margin trends, pricing performance, and forecast variance.
Support forecasting and budgeting cycles with reliable datasets and insights.
4. Collaboration
Partner with teams to understand reporting requirements.
Provide clear written and verbal explanations of insights to non-technical stakeholders.
Contribute to continuous improvement of data processes.
Skills & Experience
Essential
2–4 years’ experience in data analysis, business intelligence or commercial analytics.
Strong Excel skills with advanced formula knowledge.
Proficient in SQL for querying relational databases.
Experience using BI tools such as Power BI, Tableau, Qlik or similar.
Ability to translate business questions into analytical outputs.
Strong attention to detail and ability to manage data accuracy.
Desirable
Experience with Python (for data manipulation and automation) and/or R.
Prior exposure to ERP or CRM systems (e.g. NetSuite, Salesforce).
Experience of financial reporting processes.
Basic understanding of data modelling concepts.
Personal Attributes
Analytical thinker with curiosity and problem-solving orientation.
Clear communicator, able to present insights to non-technical stakeholders.
Organised and disciplined in documentation and version control.
Comfortable in a fast-paced environment with evolving priorities.
Senior Data Engineer A brand-new opportunity for a Senior Data Engineer to join a growing data function at a pivotal stage of transformation. This role offers the chance to shape and build a modern cloud data platform from the ground up, playing a key role in a large-scale on-prem to AWS migration while influencing technical direction and best practice across the team. The Opportunity You'll join a collaborative team of data engineers (junior through to senior) and work closely with leadership to: Drive a major cloud migration to AWS, including modern lakehouse architecture Build and optimise scalable data pipelines and ETL processes Partner with analysts, data scientists, and wider business teams to unlock data value Take ownership of complex engineering challenges in a fast-paced, evolving environment Mentor and coach engineers, supporting growth and knowledge sharing across the team What They're Looking For Strong hands-on data engineering experience within a complex environment Advanced PySpark expertise (essential) Solid experience working with AWS data services (eg S3, Glue, Redshift, Lambda) Proven track record working on large-scale data platform or migration projects Experience building robust, production-grade pipelines with testing/CI/CD exposure Someone who challenges the status quo, with a data-first, problem-solving mindset What Sets This Role Apart Opportunity to influence and shape a modern data platform from an early stage Exposure to cutting-edge projects, including future AI/ML initiatives A culture that values ownership, technical curiosity, and continuous improvement Strong focus on career development, mentoring and progression Manchester (Hybrid - 2 days onsite) Up to £80,000 + strong benefits package If you're a true hands-on engineer who enjoys solving complex problems and wants to make a real impact in a growing data function, this is an excellent opportunity to step into a high-visibility senior role. Please get in touch today for further information.
17/06/2026
Full time
Senior Data Engineer A brand-new opportunity for a Senior Data Engineer to join a growing data function at a pivotal stage of transformation. This role offers the chance to shape and build a modern cloud data platform from the ground up, playing a key role in a large-scale on-prem to AWS migration while influencing technical direction and best practice across the team. The Opportunity You'll join a collaborative team of data engineers (junior through to senior) and work closely with leadership to: Drive a major cloud migration to AWS, including modern lakehouse architecture Build and optimise scalable data pipelines and ETL processes Partner with analysts, data scientists, and wider business teams to unlock data value Take ownership of complex engineering challenges in a fast-paced, evolving environment Mentor and coach engineers, supporting growth and knowledge sharing across the team What They're Looking For Strong hands-on data engineering experience within a complex environment Advanced PySpark expertise (essential) Solid experience working with AWS data services (eg S3, Glue, Redshift, Lambda) Proven track record working on large-scale data platform or migration projects Experience building robust, production-grade pipelines with testing/CI/CD exposure Someone who challenges the status quo, with a data-first, problem-solving mindset What Sets This Role Apart Opportunity to influence and shape a modern data platform from an early stage Exposure to cutting-edge projects, including future AI/ML initiatives A culture that values ownership, technical curiosity, and continuous improvement Strong focus on career development, mentoring and progression Manchester (Hybrid - 2 days onsite) Up to £80,000 + strong benefits package If you're a true hands-on engineer who enjoys solving complex problems and wants to make a real impact in a growing data function, this is an excellent opportunity to step into a high-visibility senior role. Please get in touch today for further information.
Job Title: IT Service Desk Team Leader Location: Fareham (4 days onsite) Contract Length: 6 months with potential extension Pay Rate: £40,000 per annum equivalent About the Role Are you a senior support analyst ready to take the next step, or an experienced leader looking for an exciting contract with a household name? We are seeking an IT Service Desk Team Leader to oversee the day-to-day operations of our support team on behalf of a prestigious, global luxury beauty and retail brand. Based in our Fareham office (working 4 days onsite ), this role perfectly balances "hands-on" technical escalation with "hands-off" people management. You will be the driving force behind continuous service improvement, ensuring our users receive world-class technical assistance. Key Responsibilities Team Supervision: Lead, mentor, and motivate a team of Service Desk Analysts, managing rotas, conducting 1-to-1s, and guiding professional development. Service Delivery: Act as the guardian of SLAs, ensuring all incidents and requests are accurately categorised, prioritised, and resolved within target timeframes. Escalation Management: Serve as the first point of contact for technical and procedural escalations, ensuring complex issues are swiftly routed to higher-tier teams. Quality Assurance: Conduct regular ticket audits and call monitoring to maintain an exceptional standard of customer service and technical accuracy. Reporting & Analysis: Generate weekly and monthly KPI reports to identify technical trends, recurring faults, or team training gaps. Knowledge Management: Maintain and expand the Service Desk Knowledge Base to empower analysts and promote end-user self-service. What We Are Looking For: Leadership Experience: Proven experience in a Team Lead, Senior Analyst, or Supervisory role within an IT support environment. Technical Proficiency: Strong hands-on experience supporting Windows/macOS environments, Microsoft 365, Active Directory, and basic networking (TCP/IP, VPNs). ITIL Framework: A solid understanding of ITIL foundation principles, specifically Incident, Request, and Problem Management. Communication Skills: Exceptional verbal and written communication skills, with the ability to translate complex technical concepts for non-technical users. Problem-Solving: A logical, calm approach to troubleshooting, especially when under pressure during major service outages. If you are interested then apply with a copy of your CV or send your CV Randstad Technologies is acting as an Employment Business in relation to this vacancy.
17/06/2026
Full time
Job Title: IT Service Desk Team Leader Location: Fareham (4 days onsite) Contract Length: 6 months with potential extension Pay Rate: £40,000 per annum equivalent About the Role Are you a senior support analyst ready to take the next step, or an experienced leader looking for an exciting contract with a household name? We are seeking an IT Service Desk Team Leader to oversee the day-to-day operations of our support team on behalf of a prestigious, global luxury beauty and retail brand. Based in our Fareham office (working 4 days onsite ), this role perfectly balances "hands-on" technical escalation with "hands-off" people management. You will be the driving force behind continuous service improvement, ensuring our users receive world-class technical assistance. Key Responsibilities Team Supervision: Lead, mentor, and motivate a team of Service Desk Analysts, managing rotas, conducting 1-to-1s, and guiding professional development. Service Delivery: Act as the guardian of SLAs, ensuring all incidents and requests are accurately categorised, prioritised, and resolved within target timeframes. Escalation Management: Serve as the first point of contact for technical and procedural escalations, ensuring complex issues are swiftly routed to higher-tier teams. Quality Assurance: Conduct regular ticket audits and call monitoring to maintain an exceptional standard of customer service and technical accuracy. Reporting & Analysis: Generate weekly and monthly KPI reports to identify technical trends, recurring faults, or team training gaps. Knowledge Management: Maintain and expand the Service Desk Knowledge Base to empower analysts and promote end-user self-service. What We Are Looking For: Leadership Experience: Proven experience in a Team Lead, Senior Analyst, or Supervisory role within an IT support environment. Technical Proficiency: Strong hands-on experience supporting Windows/macOS environments, Microsoft 365, Active Directory, and basic networking (TCP/IP, VPNs). ITIL Framework: A solid understanding of ITIL foundation principles, specifically Incident, Request, and Problem Management. Communication Skills: Exceptional verbal and written communication skills, with the ability to translate complex technical concepts for non-technical users. Problem-Solving: A logical, calm approach to troubleshooting, especially when under pressure during major service outages. If you are interested then apply with a copy of your CV or send your CV Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Inside IR35 Finance Delivery Analyst (SAP Super User) required to join a UK brand on a hybrid setup in Birmingham, UK. Key Responsibilities: Support monthly financial reporting, controls, governance, and forecasting activities. Post and maintain general ledger entries in SAP S/4HANA. Review financial results with stakeholders and present monthly performance to the Finance Business Partner. Maintain balance sheet integrity and audit readiness. Identify and communicate financial risks and opportunities. Produce financial analysis and ad hoc reporting to support business decisions. Provide support and cover for Finance Business Partner and team activities as required. Open to candidates across the West Midlands ideally located in Telford, Birmingham, Wolverhampton, Coventry and other neighbouring cities/towns.
17/06/2026
Contractor
Inside IR35 Finance Delivery Analyst (SAP Super User) required to join a UK brand on a hybrid setup in Birmingham, UK. Key Responsibilities: Support monthly financial reporting, controls, governance, and forecasting activities. Post and maintain general ledger entries in SAP S/4HANA. Review financial results with stakeholders and present monthly performance to the Finance Business Partner. Maintain balance sheet integrity and audit readiness. Identify and communicate financial risks and opportunities. Produce financial analysis and ad hoc reporting to support business decisions. Provide support and cover for Finance Business Partner and team activities as required. Open to candidates across the West Midlands ideally located in Telford, Birmingham, Wolverhampton, Coventry and other neighbouring cities/towns.
Implementation Specialist/Implementation Manager Location: Hybrid, Leeds (1-2 days per month onsite) Rate: £500 per day (Inside IR35) Contract: Until March 2027 The Role We're seeking an experienced Implementation Specialist/Implementation Manager to join a high-profile national NHS programme supporting third-party supplier onboarding to NHS England's national product suite. Working within the Implementation & Onboarding team, you'll guide suppliers and healthcare organisations through connection, integration and assurance activities across key national services. This is an excellent opportunity for someone with NHS supplier onboarding, implementation or business analysis experience who enjoys stakeholder engagement, technical delivery and driving successful adoption of national healthcare products. Key Responsibilities Supplier Onboarding & Assurance Support third-party suppliers through connection, integration and assurance processes Review product access requests and advise on the most appropriate onboarding pathways Coordinate supplier assurance activities, testing, evidence reviews and readiness assessments Facilitate access to test environments and support live testing activities Act as a trusted point of contact throughout the onboarding journey Stakeholder Management Build strong relationships with NHS organisations, system suppliers and internal teams Present products and services to clinical, operational and technical audiences Lead regular stakeholder meetings and provide implementation guidance Support technical discussions with supplier and trust IT teams Adoption & Continuous Improvement Drive product adoption across new organisations and care settings Monitor implementation KPIs and report on progress and outcomes Gather stakeholder feedback and contribute to service improvements Identify opportunities to streamline onboarding and assurance processes Clinical & Governance Support Work alongside clinical and information governance stakeholders to support safe information sharing Support onboarding into new care settings and user groups Update implementation documentation, requirements and testing materials Essential Experience Previous experience in an Implementation Specialist, Implementation Manager, Business Analyst or similar delivery-focused role Strong understanding of NHS systems, suppliers and healthcare technology implementations Experience supporting supplier onboarding, system integration or assurance activities Excellent stakeholder management and communication skills Ability to engage confidently with both business and technical audiences Experience coordinating testing, implementation or service adoption activities Desirable Experience Experience working with NHS England national products or services Understanding of NHS governance, interoperability and information sharing standards Familiarity with Care Identity Management and RBAC processes apply now or email for more information.
17/06/2026
Contractor
Implementation Specialist/Implementation Manager Location: Hybrid, Leeds (1-2 days per month onsite) Rate: £500 per day (Inside IR35) Contract: Until March 2027 The Role We're seeking an experienced Implementation Specialist/Implementation Manager to join a high-profile national NHS programme supporting third-party supplier onboarding to NHS England's national product suite. Working within the Implementation & Onboarding team, you'll guide suppliers and healthcare organisations through connection, integration and assurance activities across key national services. This is an excellent opportunity for someone with NHS supplier onboarding, implementation or business analysis experience who enjoys stakeholder engagement, technical delivery and driving successful adoption of national healthcare products. Key Responsibilities Supplier Onboarding & Assurance Support third-party suppliers through connection, integration and assurance processes Review product access requests and advise on the most appropriate onboarding pathways Coordinate supplier assurance activities, testing, evidence reviews and readiness assessments Facilitate access to test environments and support live testing activities Act as a trusted point of contact throughout the onboarding journey Stakeholder Management Build strong relationships with NHS organisations, system suppliers and internal teams Present products and services to clinical, operational and technical audiences Lead regular stakeholder meetings and provide implementation guidance Support technical discussions with supplier and trust IT teams Adoption & Continuous Improvement Drive product adoption across new organisations and care settings Monitor implementation KPIs and report on progress and outcomes Gather stakeholder feedback and contribute to service improvements Identify opportunities to streamline onboarding and assurance processes Clinical & Governance Support Work alongside clinical and information governance stakeholders to support safe information sharing Support onboarding into new care settings and user groups Update implementation documentation, requirements and testing materials Essential Experience Previous experience in an Implementation Specialist, Implementation Manager, Business Analyst or similar delivery-focused role Strong understanding of NHS systems, suppliers and healthcare technology implementations Experience supporting supplier onboarding, system integration or assurance activities Excellent stakeholder management and communication skills Ability to engage confidently with both business and technical audiences Experience coordinating testing, implementation or service adoption activities Desirable Experience Experience working with NHS England national products or services Understanding of NHS governance, interoperability and information sharing standards Familiarity with Care Identity Management and RBAC processes apply now or email for more information.
Oracle Financials Support Analyst We are seeking a skilled Oracle Financials Support Analyst to join a European Finance Systems team supporting mission-critical finance applications across a large, multi-country business environment. This is an excellent opportunity for someone who enjoys combining technical expertise with stakeholder engagement and delivering exceptional support to finance users across Europe. You will play a key role in supporting and enhancing Oracle E-business Suite R12.2 and associated finance applications Key responsibilities include: Providing day-to-day support for Oracle Finance systems and related applications Managing and resolving technical incidents and service requests Working closely with finance teams, IT colleagues, external partners and vendors to ensure timely issue resolution Delivering support services in line with agreed KPIs and service levels Supporting financial reporting and analysis requirements across the European business Managing the transition of projects into Business-as-Usual support Ensuring finance systems remain compliant with audit and governance requirements Supporting ancillary finance applications including payment, reconciliation and invoice management systems Skills & Experience Required Minimum 5 years' experience supporting Oracle E-business Suite R12.2 Strong SQL and PL/SQL development skills Experience with UNIX Scripting Knowledge of Oracle Reports, Oracle Forms and Forms Personalization Good understanding of Oracle Applications Development Standards Experience using TOAD and/or Oracle SQL Developer Ability to investigate, troubleshoot and resolve technical incidents effectively Comfortable discussing functional and business process issues with end users Functional Knowledge General Ledger (GL) Procure-to-Pay (P2P) Accounts Receivable (AR) Fixed Assets (FA) Desirable Experience Experience supporting multi-country European business operations Previous exposure to retail finance environments Experience supporting additional finance applications such as Bottomline, Accurate and Experian Strong Microsoft Excel and Word skills Experience with Oracle Retail/Retek systems would be highly advantageous Oracle Financials Support Analyst Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
17/06/2026
Full time
Oracle Financials Support Analyst We are seeking a skilled Oracle Financials Support Analyst to join a European Finance Systems team supporting mission-critical finance applications across a large, multi-country business environment. This is an excellent opportunity for someone who enjoys combining technical expertise with stakeholder engagement and delivering exceptional support to finance users across Europe. You will play a key role in supporting and enhancing Oracle E-business Suite R12.2 and associated finance applications Key responsibilities include: Providing day-to-day support for Oracle Finance systems and related applications Managing and resolving technical incidents and service requests Working closely with finance teams, IT colleagues, external partners and vendors to ensure timely issue resolution Delivering support services in line with agreed KPIs and service levels Supporting financial reporting and analysis requirements across the European business Managing the transition of projects into Business-as-Usual support Ensuring finance systems remain compliant with audit and governance requirements Supporting ancillary finance applications including payment, reconciliation and invoice management systems Skills & Experience Required Minimum 5 years' experience supporting Oracle E-business Suite R12.2 Strong SQL and PL/SQL development skills Experience with UNIX Scripting Knowledge of Oracle Reports, Oracle Forms and Forms Personalization Good understanding of Oracle Applications Development Standards Experience using TOAD and/or Oracle SQL Developer Ability to investigate, troubleshoot and resolve technical incidents effectively Comfortable discussing functional and business process issues with end users Functional Knowledge General Ledger (GL) Procure-to-Pay (P2P) Accounts Receivable (AR) Fixed Assets (FA) Desirable Experience Experience supporting multi-country European business operations Previous exposure to retail finance environments Experience supporting additional finance applications such as Bottomline, Accurate and Experian Strong Microsoft Excel and Word skills Experience with Oracle Retail/Retek systems would be highly advantageous Oracle Financials Support Analyst Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Senior IT Support Analyst Infrastructure Support Engineer SaaS - Platform based Technology Services Woking Surrey/Hybrid Working £55-60k salary + benefits package Our client a global technology leader is currently looking for a Senior IT Support Analyst to work with the service desk providing support across the business. Reporting to the Head of IT, the Senior Support Engineer plays a key role in supporting the network, infrastructure and users across all UK sites. This senior position provides technical leadership, owns complex escalations and drives operational maturity across the IT function. The engineer will work closely with the IT Service Desk, Infrastructure, Compliance, Legal and Global IT teams. Experience working in an ISO 27001 active environmen t , where controls, evidence capture and workflow adherence are part of daily tasks, is essential. R esponsibilities (key tasks and requirements of the role) Lead escalations and complex technical issues across the IT estate Maintain and improve ISO-aligned workflows: access control, incident management, asset life cycle, change management Administration and support: Microsoft 365, Azure AD/Entra ID Intune configuration and compliance JIRA, CrowdStrike, Mimecast, ScreenConnect Exchange, SharePoint, Teams, M365 Office Suite Support OS deployment, endpoint hardening and infrastructure optimisation Be a point of escalations for support Desktop Engineers and ITSD staff Collaborate with Compliance, Operations and Global IT Contribute to process development, documentation and training materials Ensure adherence to SLAs and operational standards across UK sites Essential Attributes:- Solid Microsoft 365 administration Strong Azure AD/Entra ID identity management Intune policy management and device configuration Broad Microsoft infrastructure understanding (endpoints, OS and User apps deployment, networks, SaaS) Experience working in an ISO 27001 active environment High level documentation allowing upskill others and influence cross-team working
17/06/2026
Full time
Senior IT Support Analyst Infrastructure Support Engineer SaaS - Platform based Technology Services Woking Surrey/Hybrid Working £55-60k salary + benefits package Our client a global technology leader is currently looking for a Senior IT Support Analyst to work with the service desk providing support across the business. Reporting to the Head of IT, the Senior Support Engineer plays a key role in supporting the network, infrastructure and users across all UK sites. This senior position provides technical leadership, owns complex escalations and drives operational maturity across the IT function. The engineer will work closely with the IT Service Desk, Infrastructure, Compliance, Legal and Global IT teams. Experience working in an ISO 27001 active environmen t , where controls, evidence capture and workflow adherence are part of daily tasks, is essential. R esponsibilities (key tasks and requirements of the role) Lead escalations and complex technical issues across the IT estate Maintain and improve ISO-aligned workflows: access control, incident management, asset life cycle, change management Administration and support: Microsoft 365, Azure AD/Entra ID Intune configuration and compliance JIRA, CrowdStrike, Mimecast, ScreenConnect Exchange, SharePoint, Teams, M365 Office Suite Support OS deployment, endpoint hardening and infrastructure optimisation Be a point of escalations for support Desktop Engineers and ITSD staff Collaborate with Compliance, Operations and Global IT Contribute to process development, documentation and training materials Ensure adherence to SLAs and operational standards across UK sites Essential Attributes:- Solid Microsoft 365 administration Strong Azure AD/Entra ID identity management Intune policy management and device configuration Broad Microsoft infrastructure understanding (endpoints, OS and User apps deployment, networks, SaaS) Experience working in an ISO 27001 active environment High level documentation allowing upskill others and influence cross-team working
Senior IT Support Analyst Infrastructure Support Engineer SaaS - Platform based Technology Services Woking Surrey/Hybrid Working £55-60k salary + benefits package Our client a global technology leader is currently looking for a Senior IT Support Analyst to work with the service desk providing support across the business. Reporting to the Head of IT, the Senior Support Engineer plays a key role in supporting the network, infrastructure and users across all UK sites. This senior position provides technical leadership, owns complex escalations and drives operational maturity across the IT function. The engineer will work closely with the IT Service Desk, Infrastructure, Compliance, Legal and Global IT teams. Experience working in an ISO 27001 active environmen t , where controls, evidence capture and workflow adherence are part of daily tasks, is essential. R esponsibilities (key tasks and requirements of the role) Lead escalations and complex technical issues across the IT estate Maintain and improve ISO-aligned workflows: access control, incident management, asset life cycle, change management Administration and support: Microsoft 365, Azure AD/Entra ID Intune configuration and compliance JIRA, CrowdStrike, Mimecast, ScreenConnect Exchange, SharePoint, Teams, M365 Office Suite Support OS deployment, endpoint hardening and infrastructure optimisation Be a point of escalations for support Desktop Engineers and ITSD staff Collaborate with Compliance, Operations and Global IT Contribute to process development, documentation and training materials Ensure adherence to SLAs and operational standards across UK sites Essential Attributes:- Solid Microsoft 365 administration Strong Azure AD/Entra ID identity management Intune policy management and device configuration Broad Microsoft infrastructure understanding (endpoints, OS and User apps deployment, networks, SaaS) Experience working in an ISO 27001 active environment High level documentation allowing upskill others and influence cross-team working
17/06/2026
Full time
Senior IT Support Analyst Infrastructure Support Engineer SaaS - Platform based Technology Services Woking Surrey/Hybrid Working £55-60k salary + benefits package Our client a global technology leader is currently looking for a Senior IT Support Analyst to work with the service desk providing support across the business. Reporting to the Head of IT, the Senior Support Engineer plays a key role in supporting the network, infrastructure and users across all UK sites. This senior position provides technical leadership, owns complex escalations and drives operational maturity across the IT function. The engineer will work closely with the IT Service Desk, Infrastructure, Compliance, Legal and Global IT teams. Experience working in an ISO 27001 active environmen t , where controls, evidence capture and workflow adherence are part of daily tasks, is essential. R esponsibilities (key tasks and requirements of the role) Lead escalations and complex technical issues across the IT estate Maintain and improve ISO-aligned workflows: access control, incident management, asset life cycle, change management Administration and support: Microsoft 365, Azure AD/Entra ID Intune configuration and compliance JIRA, CrowdStrike, Mimecast, ScreenConnect Exchange, SharePoint, Teams, M365 Office Suite Support OS deployment, endpoint hardening and infrastructure optimisation Be a point of escalations for support Desktop Engineers and ITSD staff Collaborate with Compliance, Operations and Global IT Contribute to process development, documentation and training materials Ensure adherence to SLAs and operational standards across UK sites Essential Attributes:- Solid Microsoft 365 administration Strong Azure AD/Entra ID identity management Intune policy management and device configuration Broad Microsoft infrastructure understanding (endpoints, OS and User apps deployment, networks, SaaS) Experience working in an ISO 27001 active environment High level documentation allowing upskill others and influence cross-team working
Security Assurance Manager Up to £55,000 per annum 2x per month on site - Portsmouth We have a brilliant opportunity to join an industry-leading utility company based in the Southeast. They are going through a period of growth, undergoing multiple digital, and tech transformations. As a UK Critical National Infrastructure provider, Information Security is an integral part of their business operation, so this role is critical to the business. We are looking for an Information Security Assurance Manager who will 'fly the flag' for Information Security, providing assurance to the leadership team regarding the design and operating effectiveness of IT security controls within future IT projects and implementation. You will be responsible for reviewing and identifying security control gaps in design documents, providing recommendations for amendments and mitigation. We are looking for: Strong experience of performing threat modelling exercises Experience of reviewing high/low level architecture definition documents for compliance against security policies and standards Knowledge of technology risk and controls including relevant tools and techniques Good understanding and practical experience of Cyber Security Frameworks including NCSC CAF, NIST and ISO 27001 Must have at least 2 years' cyber security experience. Excellent communication skills with the ability to deal with conflicting priorities. In turn, we can offer you: The opportunity to work in a highly skilled team, with exposure to OT technologies. Salary sacrifice pension scheme. 25 days holiday + Bank Holidays. You will need to be eligible for SC Clearance/have an active SC Clearance to be considered for this role. There couldn't be a more exciting time to join this organisation while they take huge steps to decarbonise their network and modernise and innovate like never before. If this sounds of interest, please apply today.
17/06/2026
Full time
Security Assurance Manager Up to £55,000 per annum 2x per month on site - Portsmouth We have a brilliant opportunity to join an industry-leading utility company based in the Southeast. They are going through a period of growth, undergoing multiple digital, and tech transformations. As a UK Critical National Infrastructure provider, Information Security is an integral part of their business operation, so this role is critical to the business. We are looking for an Information Security Assurance Manager who will 'fly the flag' for Information Security, providing assurance to the leadership team regarding the design and operating effectiveness of IT security controls within future IT projects and implementation. You will be responsible for reviewing and identifying security control gaps in design documents, providing recommendations for amendments and mitigation. We are looking for: Strong experience of performing threat modelling exercises Experience of reviewing high/low level architecture definition documents for compliance against security policies and standards Knowledge of technology risk and controls including relevant tools and techniques Good understanding and practical experience of Cyber Security Frameworks including NCSC CAF, NIST and ISO 27001 Must have at least 2 years' cyber security experience. Excellent communication skills with the ability to deal with conflicting priorities. In turn, we can offer you: The opportunity to work in a highly skilled team, with exposure to OT technologies. Salary sacrifice pension scheme. 25 days holiday + Bank Holidays. You will need to be eligible for SC Clearance/have an active SC Clearance to be considered for this role. There couldn't be a more exciting time to join this organisation while they take huge steps to decarbonise their network and modernise and innovate like never before. If this sounds of interest, please apply today.
Contract: Immediate start - initial contract through to 31st December (strong potential for extension) Overview We are seeking an experienced Data Risk Reporting & Controls Analyst to support a Markets/Data Risk function within a leading financial services organisation. This role will focus on data integrity, reporting accuracy, and control validation, working closely with business, data, and risk teams to ensure high-quality outputs and audit readiness. Key Responsibilities Support UAT testing across data and reporting changes, ensuring outputs align with business requirements. Validate data integrity and accuracy across key reporting datasets Analyse reporting outputs and identify discrepancies, working with stakeholders to resolve issues. Ensure data feeds, tables, and reporting structures are understood and appropriately controlled Support the creation and maintenance of standardised reporting and controls frameworks Assist in documentation of processes, controls, and data flows to ensure audit readiness Partner with stakeholders across business and technology to interpret requirements and improve reporting quality Identify areas for improvement in data processes, reporting logic, and control effectiveness Support ongoing regulatory and audit-related activities, ensuring outputs meet required standards Required Skills & Experience Strong experience in data analysis, reporting, or data risk/control environments (financial services preferred) Advanced Excel skills (including data manipulation, pivot tables, large datasets) - essential Experience working with data sets, reporting tables, and reconciling outputs Exposure to UAT testing and validating data/reporting changes Understanding of controls, governance, or risk frameworks Ability to quickly understand and interpret data flows and reporting logic Strong attention to detail and ability to identify and resolve data issues Excellent stakeholder communication skills Desirable: Experience with BI tools or data platforms Exposure to markets, risk, or financial control environments Why Apply? Work on a high-profile data risk and reporting programme Opportunity to contribute to critical regulatory and control initiatives Immediate impact role with strong likelihood of extension Competitive day rate and exposure to a large-scale financial environment Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
17/06/2026
Full time
Contract: Immediate start - initial contract through to 31st December (strong potential for extension) Overview We are seeking an experienced Data Risk Reporting & Controls Analyst to support a Markets/Data Risk function within a leading financial services organisation. This role will focus on data integrity, reporting accuracy, and control validation, working closely with business, data, and risk teams to ensure high-quality outputs and audit readiness. Key Responsibilities Support UAT testing across data and reporting changes, ensuring outputs align with business requirements. Validate data integrity and accuracy across key reporting datasets Analyse reporting outputs and identify discrepancies, working with stakeholders to resolve issues. Ensure data feeds, tables, and reporting structures are understood and appropriately controlled Support the creation and maintenance of standardised reporting and controls frameworks Assist in documentation of processes, controls, and data flows to ensure audit readiness Partner with stakeholders across business and technology to interpret requirements and improve reporting quality Identify areas for improvement in data processes, reporting logic, and control effectiveness Support ongoing regulatory and audit-related activities, ensuring outputs meet required standards Required Skills & Experience Strong experience in data analysis, reporting, or data risk/control environments (financial services preferred) Advanced Excel skills (including data manipulation, pivot tables, large datasets) - essential Experience working with data sets, reporting tables, and reconciling outputs Exposure to UAT testing and validating data/reporting changes Understanding of controls, governance, or risk frameworks Ability to quickly understand and interpret data flows and reporting logic Strong attention to detail and ability to identify and resolve data issues Excellent stakeholder communication skills Desirable: Experience with BI tools or data platforms Exposure to markets, risk, or financial control environments Why Apply? Work on a high-profile data risk and reporting programme Opportunity to contribute to critical regulatory and control initiatives Immediate impact role with strong likelihood of extension Competitive day rate and exposure to a large-scale financial environment Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
We are looking for a passionate and dynamic Infrastructure & Cloud Support Technician to join our team in London. In this role, you will be responsible for providing advanced technical expertise across the company's cloud, network, and infrastructure environments. The role involves maintaining and supporting Microsoft 365, Azure, Intune, and network systems to ensure reliable, secure, and efficient IT operations across all offices and remote locations. You will work as part of a collaborative, international team, creating memories that last a lifetime for our clients and their customers. Your responsibilities: Cloud & Infrastructure Management Administer and support Microsoft Azure services including identity, access, groups, policies, and resource configurations. Manage and troubleshoot Microsoft 365 environments (Exchange, SharePoint, Teams, and OneDrive). Configure and maintain Intune (Endpoint Manager) for policy management, device compliance, and application deployment. Support the implementation of new cloud or hybrid solutions and contribute to continuous improvement of infrastructure systems. Monitor Azure and on-premises infrastructure health, proactively identifying and resolving issues before they impact users or operations. Advanced Technical Support Serve as the escalation point for complex incidents from the Endpoint & User Support Technicians. Troubleshoot advanced issues involving Azure, Intune, authentication, VPN connectivity, and system integrations. Coordinate with third-party vendors or Microsoft support to resolve high-impact or specialized technical issues. Conduct root cause analysis and implement permanent solutions to recurring technical problems. Network & Systems Administration Manage and maintain office network infrastructure including LAN/WAN, VPN, switches, firewalls, and wireless access points. Perform regular network performance checks, firmware updates, and configuration management to ensure stable connectivity across all locations. Support local server environments where applicable, including patching, updates, and system configuration. Assist with office relocations or new site setups, ensuring network and infrastructure readiness. Travel to other company offices as required to deliver on-site infrastructure support and maintenance. Monitoring, Maintenance & Documentation Monitor cloud, network, and system performance using infrastructure monitoring tools and respond promptly to alerts. Execute scheduled maintenance activities, backups, and patch management to maintain system integrity and uptime. Maintain accurate documentation for network and cloud configurations, standard operating procedures, and architecture diagrams. Contribute to the IT knowledge base with technical guides, troubleshooting steps, and system documentation to ensure consistency across the team. Collaboration & Escalation Collaborate with the Endpoint & User Support Technicians to resolve escalated incidents and ensure end-to-end issue management. Partner with the IT Security Analyst to maintain system security, enforce compliance policies, and support vulnerability remediation. Work closely with the Application & Data team on integrations, user access dependencies, and infrastructure support for business applications. Liaise with the Head of IT Infrastructure & Cloud Services to align technical operations with strategic IT objectives. Share knowledge, mentor team members, and contribute to documentation that promotes cross-team efficiency and collaboration. Your profile: Skills & Experience We are looking for an individual with the following skills and qualifications: Proven experience in a 2nd line or infrastructure support role within a Microsoft 365 and Azure environment Strong technical understanding of Microsoft Azure (identity, access, resources), M365 Administration (Exchange, SharePoint, Teams), Intune/Endpoint Manager (policies, compliance, deployments), Networking (VPN, DNS, DHCP, routing, switching) Experience managing and troubleshooting Windows operating systems and devices Working knowledge of PowerShell for automation or administration tasks Strong analytical, problem-solving, and documentation skills Proactive, able to work on your own initiative and collaboratively in a team environment, self-motivated with a professional and positive approach, reliable and flexible, attention to detail, accuracy, and consistency in conducting your work with excellent problem-solving skills and customer service mindset Share knowledge, mentor team members, and contribute to documentation that promotes cross-team efficiency and collaboration What we offer At Tour Partner Group, we believe in rewarding our team members. By joining us, you will enjoy: A dynamic and international work environment, collaborating with colleagues from over 20 nationalities. Familiarisation trips to enhance your first-hand knowledge of our destinations. A holiday increase with years of service, up to 25 days. A contribution towards gym membership to promote well-being. An extra day off on your birthday, because celebrating is important! One volunteering day per year to support a cause you're passionate about. Annual social events to celebrate our shared successes. TPG Travel Club discounts to explore our destinations in your free time. The opportunity to become a Value Champion, earning a Discover-Our-Destination reward for an exciting explorer getaway. A structured development programme with on-the-job training, ensuring you reach your full potential. A collaborative and supportive team culture where every member is valued. Opportunities for career progression, moving into new roles within the company. Additional Information High Season Period: Please note that from 1st May - 31st August, the workload may be heavier, and overtime may be required. Overtime is compensated as time off in lieu. Work Location: This position is based in London, UK, with the possibility of hybrid working depending on the role. Our Values Partnership - We collaborate as a team to succeed and hold our colleagues and business partners in high esteem. Inspiration - We inspire confidence in others through our knowledge and expertise. We seek and embrace change. Respect - We are open to new ideas, cultures, and experiences. We value honesty and transparency. Passion - We share our love for travel and encourage others to explore our destinations. We aspire to be the difference that makes the difference.
17/06/2026
Full time
We are looking for a passionate and dynamic Infrastructure & Cloud Support Technician to join our team in London. In this role, you will be responsible for providing advanced technical expertise across the company's cloud, network, and infrastructure environments. The role involves maintaining and supporting Microsoft 365, Azure, Intune, and network systems to ensure reliable, secure, and efficient IT operations across all offices and remote locations. You will work as part of a collaborative, international team, creating memories that last a lifetime for our clients and their customers. Your responsibilities: Cloud & Infrastructure Management Administer and support Microsoft Azure services including identity, access, groups, policies, and resource configurations. Manage and troubleshoot Microsoft 365 environments (Exchange, SharePoint, Teams, and OneDrive). Configure and maintain Intune (Endpoint Manager) for policy management, device compliance, and application deployment. Support the implementation of new cloud or hybrid solutions and contribute to continuous improvement of infrastructure systems. Monitor Azure and on-premises infrastructure health, proactively identifying and resolving issues before they impact users or operations. Advanced Technical Support Serve as the escalation point for complex incidents from the Endpoint & User Support Technicians. Troubleshoot advanced issues involving Azure, Intune, authentication, VPN connectivity, and system integrations. Coordinate with third-party vendors or Microsoft support to resolve high-impact or specialized technical issues. Conduct root cause analysis and implement permanent solutions to recurring technical problems. Network & Systems Administration Manage and maintain office network infrastructure including LAN/WAN, VPN, switches, firewalls, and wireless access points. Perform regular network performance checks, firmware updates, and configuration management to ensure stable connectivity across all locations. Support local server environments where applicable, including patching, updates, and system configuration. Assist with office relocations or new site setups, ensuring network and infrastructure readiness. Travel to other company offices as required to deliver on-site infrastructure support and maintenance. Monitoring, Maintenance & Documentation Monitor cloud, network, and system performance using infrastructure monitoring tools and respond promptly to alerts. Execute scheduled maintenance activities, backups, and patch management to maintain system integrity and uptime. Maintain accurate documentation for network and cloud configurations, standard operating procedures, and architecture diagrams. Contribute to the IT knowledge base with technical guides, troubleshooting steps, and system documentation to ensure consistency across the team. Collaboration & Escalation Collaborate with the Endpoint & User Support Technicians to resolve escalated incidents and ensure end-to-end issue management. Partner with the IT Security Analyst to maintain system security, enforce compliance policies, and support vulnerability remediation. Work closely with the Application & Data team on integrations, user access dependencies, and infrastructure support for business applications. Liaise with the Head of IT Infrastructure & Cloud Services to align technical operations with strategic IT objectives. Share knowledge, mentor team members, and contribute to documentation that promotes cross-team efficiency and collaboration. Your profile: Skills & Experience We are looking for an individual with the following skills and qualifications: Proven experience in a 2nd line or infrastructure support role within a Microsoft 365 and Azure environment Strong technical understanding of Microsoft Azure (identity, access, resources), M365 Administration (Exchange, SharePoint, Teams), Intune/Endpoint Manager (policies, compliance, deployments), Networking (VPN, DNS, DHCP, routing, switching) Experience managing and troubleshooting Windows operating systems and devices Working knowledge of PowerShell for automation or administration tasks Strong analytical, problem-solving, and documentation skills Proactive, able to work on your own initiative and collaboratively in a team environment, self-motivated with a professional and positive approach, reliable and flexible, attention to detail, accuracy, and consistency in conducting your work with excellent problem-solving skills and customer service mindset Share knowledge, mentor team members, and contribute to documentation that promotes cross-team efficiency and collaboration What we offer At Tour Partner Group, we believe in rewarding our team members. By joining us, you will enjoy: A dynamic and international work environment, collaborating with colleagues from over 20 nationalities. Familiarisation trips to enhance your first-hand knowledge of our destinations. A holiday increase with years of service, up to 25 days. A contribution towards gym membership to promote well-being. An extra day off on your birthday, because celebrating is important! One volunteering day per year to support a cause you're passionate about. Annual social events to celebrate our shared successes. TPG Travel Club discounts to explore our destinations in your free time. The opportunity to become a Value Champion, earning a Discover-Our-Destination reward for an exciting explorer getaway. A structured development programme with on-the-job training, ensuring you reach your full potential. A collaborative and supportive team culture where every member is valued. Opportunities for career progression, moving into new roles within the company. Additional Information High Season Period: Please note that from 1st May - 31st August, the workload may be heavier, and overtime may be required. Overtime is compensated as time off in lieu. Work Location: This position is based in London, UK, with the possibility of hybrid working depending on the role. Our Values Partnership - We collaborate as a team to succeed and hold our colleagues and business partners in high esteem. Inspiration - We inspire confidence in others through our knowledge and expertise. We seek and embrace change. Respect - We are open to new ideas, cultures, and experiences. We value honesty and transparency. Passion - We share our love for travel and encourage others to explore our destinations. We aspire to be the difference that makes the difference.
IT Apprenticeship (1 Post Available) Role Arrangements: 18 Month Apprenticeship with Iron Mountain in collaboration with Riverside College. Salary will be minimum wage along with benefits received via Iron Mountain. Office base - Hinton House - (Birchwood, Warrington, WA3 6GR, United Kingdom) with occasional travel to other sites in Cumbria and Scotland. Working Pattern - Monday - Friday 07.30 - 15.30 - with fortnightly attendance to Riverside College on a Friday. Mentorship Support - Technical Business Analyst. Security Clearance Vetting will be required (BPSS). Objectives of the role: An exciting opportunity for a proactive individual to join Iron Mountain's contract with the Nuclear Decommissioning Authority has arisen to support key IT activities within operational and project teams. The role will provide experience in the following areas: Use of IT systems such as Microsoft, Google and Power BI. Stakeholder management for IT requirements. Maintaining documentation in line with GDPR and ISO requirements. IT techniques such as report generation from Power Bi and excel/google sheets management. Peer to peer shadowing of IT activities undertaken in the contract. Undertaking key learning modules as provided by Iron Mountain such as code of ethics. Role experience over 18 Months : Working alongside the Technical Business analyst and supporting the role in the following areas: Providing technical support to operations, PMO and contract teams. Support the production of process maps to aid IT guidance documentation on software used in the contract. Work closely with client IT teams and raise IT service desk tickets to support requests on ongoing work. Provide administration support on any IT testing that the Technical Analyst may be undertaking. Learn how to run Power BI reports and share with stakeholders. Core Competencies Expected: IT capabilities with Microsoft software - excel being a leading product. Power Bi and Visio (desired). Maintain health and safety standards within the working environment - following site procedures. Good understanding of the English language and basic financial acumen. Ability to understand and follow both verbal and written instructions. Attention to detail. Willingness to learn and grow. Ability to work as part of a team and independently. Adherence to confidentiality and professional conduct. Category: Information Technology To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE Requisition: J
17/06/2026
Full time
IT Apprenticeship (1 Post Available) Role Arrangements: 18 Month Apprenticeship with Iron Mountain in collaboration with Riverside College. Salary will be minimum wage along with benefits received via Iron Mountain. Office base - Hinton House - (Birchwood, Warrington, WA3 6GR, United Kingdom) with occasional travel to other sites in Cumbria and Scotland. Working Pattern - Monday - Friday 07.30 - 15.30 - with fortnightly attendance to Riverside College on a Friday. Mentorship Support - Technical Business Analyst. Security Clearance Vetting will be required (BPSS). Objectives of the role: An exciting opportunity for a proactive individual to join Iron Mountain's contract with the Nuclear Decommissioning Authority has arisen to support key IT activities within operational and project teams. The role will provide experience in the following areas: Use of IT systems such as Microsoft, Google and Power BI. Stakeholder management for IT requirements. Maintaining documentation in line with GDPR and ISO requirements. IT techniques such as report generation from Power Bi and excel/google sheets management. Peer to peer shadowing of IT activities undertaken in the contract. Undertaking key learning modules as provided by Iron Mountain such as code of ethics. Role experience over 18 Months : Working alongside the Technical Business analyst and supporting the role in the following areas: Providing technical support to operations, PMO and contract teams. Support the production of process maps to aid IT guidance documentation on software used in the contract. Work closely with client IT teams and raise IT service desk tickets to support requests on ongoing work. Provide administration support on any IT testing that the Technical Analyst may be undertaking. Learn how to run Power BI reports and share with stakeholders. Core Competencies Expected: IT capabilities with Microsoft software - excel being a leading product. Power Bi and Visio (desired). Maintain health and safety standards within the working environment - following site procedures. Good understanding of the English language and basic financial acumen. Ability to understand and follow both verbal and written instructions. Attention to detail. Willingness to learn and grow. Ability to work as part of a team and independently. Adherence to confidentiality and professional conduct. Category: Information Technology To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE Requisition: J
We are looking for a proactive and technically skilled individual to support, enhance, and develop our software applications and databases. In this role, you will play a key part in ensuring our systems operate efficiently, our data is reliable, and our users receive an outstanding service experience. What you'll do Provide development and support for software applications, databases, and reporting solutions. Monitor Service Desk activity, resolve support requests in a timely manner, and maintain high levels of customer satisfaction. Contribute to forward planning for infrastructure requirements, capacity, and availability based on business software needs. Play a key role in business continuity and disaster recovery planning, ensuring systems are robust and risk resilient. Support financial and operational processes through reliable, well maintained information systems. Key Responsibilities Diagnose and resolve software incidents across a range of software applications Provide user administration for the ERP system and bespoke applications in use Create, develop and maintain bespoke in-house systems in line with defined business requirements Maintain IT Security Documentation Keep abreast of security vulnerabilities and apply software patches to in-house applications Ensure licensing compliance is always maintained Assist all users with any logged IT related incidents when requested Accurately record, update and document requests using the IT service desk system Qualifications and Skills Required Skills Good understanding of programming languages (such as Studio.Net or similar) and SQL/DBA skills: VB.Net (current systems), C# or equivalent or ASP.Net for future developments if required SQL Server, management and T-SQL coding Oracle Database, management and PL/SQL coding Prior knowledge of ERP systems (such as IFS) preferred but not essential SAP Crystal Reports skills (within IFS) Some knowledge of MS Office (Excel / macros - VB6 based), preferred but not essential Atlassian Jira and Confluence knowledge, preferred but not essential Qlik Sense development, preferred but not essential Novacura Flow development, preferred but not essential Basic understanding of Microsoft networks, Active Directory a benefit, some Linux also Qualifications GCSE Grade A-C/9-4 Math's, English and a Computing related subject or equivalent Computing Diploma or equivalent Degree at minimum 2:1, or equivalent, in a Computing related subject Knowledge of HMG accreditation processes within the Defence Industry, preferably with experience of designing and documenting ISO 27001 compliant systems and procedures Additional Requirements Driving License Travel to alternative locations in the UK (and rarely but potentially abroad) as required Out of hours work may be required in line with the support needs of the business from time to time Note: All candidates must meet the security vetting requirements relevant to the role. For reasons of national security, applicants must be British nationals. Dual nationals may be permitted in exceptional circumstances.
17/06/2026
Full time
We are looking for a proactive and technically skilled individual to support, enhance, and develop our software applications and databases. In this role, you will play a key part in ensuring our systems operate efficiently, our data is reliable, and our users receive an outstanding service experience. What you'll do Provide development and support for software applications, databases, and reporting solutions. Monitor Service Desk activity, resolve support requests in a timely manner, and maintain high levels of customer satisfaction. Contribute to forward planning for infrastructure requirements, capacity, and availability based on business software needs. Play a key role in business continuity and disaster recovery planning, ensuring systems are robust and risk resilient. Support financial and operational processes through reliable, well maintained information systems. Key Responsibilities Diagnose and resolve software incidents across a range of software applications Provide user administration for the ERP system and bespoke applications in use Create, develop and maintain bespoke in-house systems in line with defined business requirements Maintain IT Security Documentation Keep abreast of security vulnerabilities and apply software patches to in-house applications Ensure licensing compliance is always maintained Assist all users with any logged IT related incidents when requested Accurately record, update and document requests using the IT service desk system Qualifications and Skills Required Skills Good understanding of programming languages (such as Studio.Net or similar) and SQL/DBA skills: VB.Net (current systems), C# or equivalent or ASP.Net for future developments if required SQL Server, management and T-SQL coding Oracle Database, management and PL/SQL coding Prior knowledge of ERP systems (such as IFS) preferred but not essential SAP Crystal Reports skills (within IFS) Some knowledge of MS Office (Excel / macros - VB6 based), preferred but not essential Atlassian Jira and Confluence knowledge, preferred but not essential Qlik Sense development, preferred but not essential Novacura Flow development, preferred but not essential Basic understanding of Microsoft networks, Active Directory a benefit, some Linux also Qualifications GCSE Grade A-C/9-4 Math's, English and a Computing related subject or equivalent Computing Diploma or equivalent Degree at minimum 2:1, or equivalent, in a Computing related subject Knowledge of HMG accreditation processes within the Defence Industry, preferably with experience of designing and documenting ISO 27001 compliant systems and procedures Additional Requirements Driving License Travel to alternative locations in the UK (and rarely but potentially abroad) as required Out of hours work may be required in line with the support needs of the business from time to time Note: All candidates must meet the security vetting requirements relevant to the role. For reasons of national security, applicants must be British nationals. Dual nationals may be permitted in exceptional circumstances.
About the Role Service Desk Analyst - London, Full Time, Permanent. The role sits within our London office as part of the Service Desk team based in Knutsford. You'll provide first line IT support to London users, acting as the main point of contact and taking ownership of issues through to resolution or escalation. Responsibilities Act as the first point of contact for IT issues and queries, delivering high quality customer service. Resolve most IT requests (hardware/software) at first contact. Log and manage incidents via GBS service desk software with accuracy and attention to detail. Assess business impact, assign appropriate SLAs, and expedite escalation when needed. Own user issues from start to resolution, providing timely updates and clear communication. Follow Incident Management procedures and maintain documentation and asset records. Liaise with third party suppliers to resolve issues and ensure SLA compliance. Contribute to weekly service desk reporting and maintain support documentation/SOPs. Be flexible to support out of hours work when required (by mutual agreement). Qualifications Excellent communication skills (verbal & written). Excellent customer service skills. Good technical foundation in a first/second line service desk role. Ability to troubleshoot, diagnose, and resolve IT related issues. Experience with Incident Management and SLAs. Proficiency in using service desk software and maintaining accurate records. Ability to work effectively with third party suppliers. Strong problem solving skills and attention to detail. Benefits Competitive benefits tailored to the division. Opportunities for career growth and visibility across the organisation. A supportive, inclusive culture that values your ideas and contributions. Work that truly makes a difference in safety, innovation, and global capability. At James Fisher and Sons, we are committed to taking positive action on diversity and strongly encourage applications from candidates of all backgrounds. We are a Disability Confident employer and recognise that our success is driven by the talent and diversity of our workforce. To support an accessible and inclusive recruitment experience in the UK, we partner with Vercida.
17/06/2026
Full time
About the Role Service Desk Analyst - London, Full Time, Permanent. The role sits within our London office as part of the Service Desk team based in Knutsford. You'll provide first line IT support to London users, acting as the main point of contact and taking ownership of issues through to resolution or escalation. Responsibilities Act as the first point of contact for IT issues and queries, delivering high quality customer service. Resolve most IT requests (hardware/software) at first contact. Log and manage incidents via GBS service desk software with accuracy and attention to detail. Assess business impact, assign appropriate SLAs, and expedite escalation when needed. Own user issues from start to resolution, providing timely updates and clear communication. Follow Incident Management procedures and maintain documentation and asset records. Liaise with third party suppliers to resolve issues and ensure SLA compliance. Contribute to weekly service desk reporting and maintain support documentation/SOPs. Be flexible to support out of hours work when required (by mutual agreement). Qualifications Excellent communication skills (verbal & written). Excellent customer service skills. Good technical foundation in a first/second line service desk role. Ability to troubleshoot, diagnose, and resolve IT related issues. Experience with Incident Management and SLAs. Proficiency in using service desk software and maintaining accurate records. Ability to work effectively with third party suppliers. Strong problem solving skills and attention to detail. Benefits Competitive benefits tailored to the division. Opportunities for career growth and visibility across the organisation. A supportive, inclusive culture that values your ideas and contributions. Work that truly makes a difference in safety, innovation, and global capability. At James Fisher and Sons, we are committed to taking positive action on diversity and strongly encourage applications from candidates of all backgrounds. We are a Disability Confident employer and recognise that our success is driven by the talent and diversity of our workforce. To support an accessible and inclusive recruitment experience in the UK, we partner with Vercida.
Role Overview Purpose of the role: To design, develop and improve software, utilising various engineering methodologies, that provides business, platform, and technology capabilities for our customers and colleagues. Accountabilities Development and delivery of high-quality software solutions by using industry aligned programming languages, frameworks, and tools. Ensuring that code is scalable, maintainable, and optimized for performance. Cross functional collaboration with product managers, designers, and other engineers to define software requirements, devise solution strategies, and ensure seamless integration and alignment with business objectives. Collaboration with peers, participation in code reviews, and promotion of a culture of code quality and knowledge sharing. Stay informed of industry technology trends and innovations and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth. Adherence to secure coding practices to mitigate vulnerabilities, protect sensitive data, and ensure secure software solutions. Implementation of effective unit testing practices to ensure proper code design, readability, and reliability. Macro Trade Capture Developer Responsibilities Developing and enhancing C++ server side applications supporting trade capture and processing workflows. Implementing functional specifications produced by Business Analysts. Maintaining high performance distributed systems that support complex enterprise scale trading operations. Qualifications Strong C++ development experience, including building and supporting multithreaded server applications on Windows and/or Linux platforms. Experience using source code management systems and multi branched development practices, with GitLab being highly desirable. Experience developing multi tier, service oriented enterprise applications using messaging technologies such as MQ or Solace for request/response and broadcast communication patterns. Desirable Skills Oracle database development experience, including PL/SQL, stored procedures, triggers, and tools such as Toad. Experience working with middleware and messaging technologies such as Tibco, Talarian, Solace, or MQ. Exposure to additional programming languages such as C#, Java, or Python. Location This role is based in Glasgow. Values & Mindset All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship, and the Barclays Mindset - to Empower, Challenge and Drive.
17/06/2026
Full time
Role Overview Purpose of the role: To design, develop and improve software, utilising various engineering methodologies, that provides business, platform, and technology capabilities for our customers and colleagues. Accountabilities Development and delivery of high-quality software solutions by using industry aligned programming languages, frameworks, and tools. Ensuring that code is scalable, maintainable, and optimized for performance. Cross functional collaboration with product managers, designers, and other engineers to define software requirements, devise solution strategies, and ensure seamless integration and alignment with business objectives. Collaboration with peers, participation in code reviews, and promotion of a culture of code quality and knowledge sharing. Stay informed of industry technology trends and innovations and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth. Adherence to secure coding practices to mitigate vulnerabilities, protect sensitive data, and ensure secure software solutions. Implementation of effective unit testing practices to ensure proper code design, readability, and reliability. Macro Trade Capture Developer Responsibilities Developing and enhancing C++ server side applications supporting trade capture and processing workflows. Implementing functional specifications produced by Business Analysts. Maintaining high performance distributed systems that support complex enterprise scale trading operations. Qualifications Strong C++ development experience, including building and supporting multithreaded server applications on Windows and/or Linux platforms. Experience using source code management systems and multi branched development practices, with GitLab being highly desirable. Experience developing multi tier, service oriented enterprise applications using messaging technologies such as MQ or Solace for request/response and broadcast communication patterns. Desirable Skills Oracle database development experience, including PL/SQL, stored procedures, triggers, and tools such as Toad. Experience working with middleware and messaging technologies such as Tibco, Talarian, Solace, or MQ. Exposure to additional programming languages such as C#, Java, or Python. Location This role is based in Glasgow. Values & Mindset All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship, and the Barclays Mindset - to Empower, Challenge and Drive.
AG Barr is looking for a Cyber Compliance Policy Analyst to oversee compliance with UK GDPR and NIS2 regulations. You will maintain documentation, support breach governance, and drive policy adoption across the business. The role requires significant compliance experience and knowledge of security obligations. AG Barr offers uncapped bonuses, a defined contribution pension, and ongoing professional development opportunities.
17/06/2026
Full time
AG Barr is looking for a Cyber Compliance Policy Analyst to oversee compliance with UK GDPR and NIS2 regulations. You will maintain documentation, support breach governance, and drive policy adoption across the business. The role requires significant compliance experience and knowledge of security obligations. AG Barr offers uncapped bonuses, a defined contribution pension, and ongoing professional development opportunities.
MCS Group is working with a high growth NI tech company in their search for a Business Analyst. With expertise in AI, Data, Analytics and Cloud, our client is on a huge growth trajectory and 2026 will be a huge year for them. We're looking for a client facing business analyst who has worked within technology, software or analytics to join to spearhead an exciting new project. The Role The Business Analyst to work closely with both business stakeholders and delivery teams, supporting the build and evolution of a huge data programme of work. You'll play a key role in bringing clarity to requirements and ensuring that what is delivered aligns closely with business needs. Running workshops to gather and refine requirements with stakeholders. Converting business needs into clear user stories and technical requirements. Capturing both functional and non-functional requirements in a structured way. Producing and maintaining documentation using tools such as Jira and Confluence. Working alongside product owners on solution shaping and prioritisation. Supporting user acceptance testing and coordinating feedback. Contributing to release planning and Agile ceremonies. Collaborating with engineering teams to ensure successful delivery. The Person Strong experience working with stakeholders and leading workshops. Background in data, analytics or software related projects. Ability to write high-quality user stories and acceptance criteria. Experience using Jira and Confluence. Clear communication and solid documentation skills. Working knowledge of SQL for data analysis and validation. Familiarity with Agile ways of working. Salary Up to £60,000 plus benefits.
17/06/2026
Full time
MCS Group is working with a high growth NI tech company in their search for a Business Analyst. With expertise in AI, Data, Analytics and Cloud, our client is on a huge growth trajectory and 2026 will be a huge year for them. We're looking for a client facing business analyst who has worked within technology, software or analytics to join to spearhead an exciting new project. The Role The Business Analyst to work closely with both business stakeholders and delivery teams, supporting the build and evolution of a huge data programme of work. You'll play a key role in bringing clarity to requirements and ensuring that what is delivered aligns closely with business needs. Running workshops to gather and refine requirements with stakeholders. Converting business needs into clear user stories and technical requirements. Capturing both functional and non-functional requirements in a structured way. Producing and maintaining documentation using tools such as Jira and Confluence. Working alongside product owners on solution shaping and prioritisation. Supporting user acceptance testing and coordinating feedback. Contributing to release planning and Agile ceremonies. Collaborating with engineering teams to ensure successful delivery. The Person Strong experience working with stakeholders and leading workshops. Background in data, analytics or software related projects. Ability to write high-quality user stories and acceptance criteria. Experience using Jira and Confluence. Clear communication and solid documentation skills. Working knowledge of SQL for data analysis and validation. Familiarity with Agile ways of working. Salary Up to £60,000 plus benefits.
Severn Trent Water, based in Coventry, is seeking a Digital & Customer Experience Analyst to improve customer interactions and processes. You will collaborate with various teams to gather requirements, map processes, and deliver technology solutions. Essential skills include business analysis, stakeholder management, and experience in Agile methodologies. The role supports a hybrid work environment and offers several employee benefits, promoting a positive and inclusive workplace culture.
17/06/2026
Full time
Severn Trent Water, based in Coventry, is seeking a Digital & Customer Experience Analyst to improve customer interactions and processes. You will collaborate with various teams to gather requirements, map processes, and deliver technology solutions. Essential skills include business analysis, stakeholder management, and experience in Agile methodologies. The role supports a hybrid work environment and offers several employee benefits, promoting a positive and inclusive workplace culture.
About the Role The Security Compliance Analyst will work as a critical part of the Security Compliance Team, operating within the wider the company Governance, Risk, Compliance, and Trust (GRCT) Team. In this role, you will ensure our continued compliance with global security regulations and industry frameworks-including GDPR, Sarbanes-Oxley ITGCs, ISO 27001, PCI DSS, and SOC 1/SOC 2. Acting as a key bridge between technical engineering teams, end users, external assessors, and international business units, you will play an essential part in safeguarding our platforms, maintaining customer trust, and scaling the company's global operations securely. What You'll Do In this role, you will protect and enhance the company's security posture, directly furthering our company goal of providing a secure, world-class global travel and expense platform. Your typical responsibilities will include: Coordinating and supporting internal and external security audits, technical assessments, and penetration tests across our environments. Partnering closely with US-based compliance auditors and external audit firms; this includes a flexible schedule to work late (until 9:00 PM-10:00 PM) a few days per month on specific alignment days to facilitate direct collaboration with US teams. Managing audit findings and remediation tracking items to ensure compliance issues and non-conformities are resolved in a timely manner. Performing regular testing of security compliance controls to identify operational deficiencies, track Key Performance Indicators (KPIs), and report on overall compliance health and continuous improvements. Partnering with engineering teams to gather and implement automated evidence collection workflows, utilizing JIRA and AI platforms to drive efficiency and reduce manual overhead. Translating complex technical security requirements into clear, actionable business language to collaborate effectively with internal technical teams and external stakeholders at all levels. What We're Looking For Experience: Minimum of 3 years of hands on experience in information security compliance, ideally paired with a technical background (such as experience as a developer, software engineer, or systems administrator). Framework Expertise: Strong working understanding of Sarbanes-Oxley 404 IT General Controls (ITGCs) and the PCI DSS, alongside familiarity with frameworks like ISO 27001, Cyber Essentials Plus, NIST CSF, or SOC 1 and SOC 2. Tools & Systems: Practical experience using GRC software (e.g., Optro/AuditBoard, SafeBase) alongside standard ticketing platforms like JIRA. Core Skills & Flexibility: Excellent attention to detail, a proactive approach to problem-solving, and the flexibility to adapt your working hours monthly to accommodate collaboration with US-based auditing bodies. Education & Certifications: A degree level education in Cybersecurity, Computer Science, or a related field (or equivalent practical experience); industry certifications like CompTIA Security+, ISO 27001 Lead Auditor, or ISC2 CGRC are highly advantageous. Bonus: As the company works with colleagues around the globe, proficiency in French, Spanish, Italian, or German is highly beneficial.
17/06/2026
Full time
About the Role The Security Compliance Analyst will work as a critical part of the Security Compliance Team, operating within the wider the company Governance, Risk, Compliance, and Trust (GRCT) Team. In this role, you will ensure our continued compliance with global security regulations and industry frameworks-including GDPR, Sarbanes-Oxley ITGCs, ISO 27001, PCI DSS, and SOC 1/SOC 2. Acting as a key bridge between technical engineering teams, end users, external assessors, and international business units, you will play an essential part in safeguarding our platforms, maintaining customer trust, and scaling the company's global operations securely. What You'll Do In this role, you will protect and enhance the company's security posture, directly furthering our company goal of providing a secure, world-class global travel and expense platform. Your typical responsibilities will include: Coordinating and supporting internal and external security audits, technical assessments, and penetration tests across our environments. Partnering closely with US-based compliance auditors and external audit firms; this includes a flexible schedule to work late (until 9:00 PM-10:00 PM) a few days per month on specific alignment days to facilitate direct collaboration with US teams. Managing audit findings and remediation tracking items to ensure compliance issues and non-conformities are resolved in a timely manner. Performing regular testing of security compliance controls to identify operational deficiencies, track Key Performance Indicators (KPIs), and report on overall compliance health and continuous improvements. Partnering with engineering teams to gather and implement automated evidence collection workflows, utilizing JIRA and AI platforms to drive efficiency and reduce manual overhead. Translating complex technical security requirements into clear, actionable business language to collaborate effectively with internal technical teams and external stakeholders at all levels. What We're Looking For Experience: Minimum of 3 years of hands on experience in information security compliance, ideally paired with a technical background (such as experience as a developer, software engineer, or systems administrator). Framework Expertise: Strong working understanding of Sarbanes-Oxley 404 IT General Controls (ITGCs) and the PCI DSS, alongside familiarity with frameworks like ISO 27001, Cyber Essentials Plus, NIST CSF, or SOC 1 and SOC 2. Tools & Systems: Practical experience using GRC software (e.g., Optro/AuditBoard, SafeBase) alongside standard ticketing platforms like JIRA. Core Skills & Flexibility: Excellent attention to detail, a proactive approach to problem-solving, and the flexibility to adapt your working hours monthly to accommodate collaboration with US-based auditing bodies. Education & Certifications: A degree level education in Cybersecurity, Computer Science, or a related field (or equivalent practical experience); industry certifications like CompTIA Security+, ISO 27001 Lead Auditor, or ISC2 CGRC are highly advantageous. Bonus: As the company works with colleagues around the globe, proficiency in French, Spanish, Italian, or German is highly beneficial.
