About The Role You'll design, develop, and implement scalable, high-quality solutions on the Salesforce platform. This role requires a blend of technical expertise, leadership skills, and business acumen to ensure solutions align with organizational goals and industry best practices. The Salesforce Technical Architect will work closely with fellow Architects from other areas, enabling a holistic approach to our solutions. Where a problem is better solved outside of Salesforce, this architect is expected to say so and propose the right tool - this includes leveraging opportunities that AI-related solutions present. They will also work closely with stakeholders, developers, administrators, and product managers to deliver end-to-end Salesforce solutions that support business growth and innovation. What you'll be doing Own the end-to-end design of scalable, maintainable Salesforce solutions that align with enterprise architecture and business goals. Translate complex requirements into best-practice solutions while continuously evaluating the broader tech stack. Enforce design, build, and security standards across the development team to ensure performance and compliance. Oversee the development, integration, and deployment of Salesforce applications from planning to delivery. Evaluate tool suitability, recommending complementary or alternative technologies (like ETL tools, databases, and AI solutions) where they offer better outcomes. Partner with other architects to design robust integrations between Salesforce and external systems like ERPs and data warehouses. Define data models, migration strategies, and quality standards while ensuring compliance with privacy regulations. Collaborate with business stakeholders to define technical roadmaps and clearly explain architectural options to non-technical audiences. What you'll bring to the team Proven experience designing and implementing Salesforce solutions across Sales Cloud, Service Cloudandfamiliarity withDocuSignand Own by Salesforceadvantageous. Strong knowledge of Salesforce Technical Architecture, security model, governor limits, and performance optimization. Proficiency in Apex, Visualforce, Lightning Web Components (LWC), SOQL/SOSL, and Salesforce APIs. Experience with integration technologies (REST/SOAP APIs, middleware, ETL tools).Hands-on experience with data migration tooling outside of Salesforce native tools, such as Python or dbt for transformation, AWS Glue or DMS for pipeline orchestration, and familiarity with event-driven architectures using tools such as Kafka. Familiarity with DevOps, CI/CD pipelines, and source control (e.g., Git, Copado, Gearset). Solid understanding of data modeling, master data management, and enterprise integration patterns. What's In It For You 25 paid holidays including bank holidays Company Pension Scheme paid up to 8% Healthcare Cash Plan Life Insurance and group income protection scheme Cycle to work scheme Enhanced Maternity & Paternity Cover We believe in fairness and as an equal opportunities employer we work hard to foster an inclusive environment, a place where you can truly be yourself and be treated fairly. We're interested in what you can do, not just what you've done. Even if you don't meet every requirement listed, we'd still love to hear from you!
25/06/2026
Full time
About The Role You'll design, develop, and implement scalable, high-quality solutions on the Salesforce platform. This role requires a blend of technical expertise, leadership skills, and business acumen to ensure solutions align with organizational goals and industry best practices. The Salesforce Technical Architect will work closely with fellow Architects from other areas, enabling a holistic approach to our solutions. Where a problem is better solved outside of Salesforce, this architect is expected to say so and propose the right tool - this includes leveraging opportunities that AI-related solutions present. They will also work closely with stakeholders, developers, administrators, and product managers to deliver end-to-end Salesforce solutions that support business growth and innovation. What you'll be doing Own the end-to-end design of scalable, maintainable Salesforce solutions that align with enterprise architecture and business goals. Translate complex requirements into best-practice solutions while continuously evaluating the broader tech stack. Enforce design, build, and security standards across the development team to ensure performance and compliance. Oversee the development, integration, and deployment of Salesforce applications from planning to delivery. Evaluate tool suitability, recommending complementary or alternative technologies (like ETL tools, databases, and AI solutions) where they offer better outcomes. Partner with other architects to design robust integrations between Salesforce and external systems like ERPs and data warehouses. Define data models, migration strategies, and quality standards while ensuring compliance with privacy regulations. Collaborate with business stakeholders to define technical roadmaps and clearly explain architectural options to non-technical audiences. What you'll bring to the team Proven experience designing and implementing Salesforce solutions across Sales Cloud, Service Cloudandfamiliarity withDocuSignand Own by Salesforceadvantageous. Strong knowledge of Salesforce Technical Architecture, security model, governor limits, and performance optimization. Proficiency in Apex, Visualforce, Lightning Web Components (LWC), SOQL/SOSL, and Salesforce APIs. Experience with integration technologies (REST/SOAP APIs, middleware, ETL tools).Hands-on experience with data migration tooling outside of Salesforce native tools, such as Python or dbt for transformation, AWS Glue or DMS for pipeline orchestration, and familiarity with event-driven architectures using tools such as Kafka. Familiarity with DevOps, CI/CD pipelines, and source control (e.g., Git, Copado, Gearset). Solid understanding of data modeling, master data management, and enterprise integration patterns. What's In It For You 25 paid holidays including bank holidays Company Pension Scheme paid up to 8% Healthcare Cash Plan Life Insurance and group income protection scheme Cycle to work scheme Enhanced Maternity & Paternity Cover We believe in fairness and as an equal opportunities employer we work hard to foster an inclusive environment, a place where you can truly be yourself and be treated fairly. We're interested in what you can do, not just what you've done. Even if you don't meet every requirement listed, we'd still love to hear from you!
Salesforce Experience Cloud Web Lead- £60,000 (London) £56,000 (Remote) - Flexible (Remote Available) The Opportunity Yolk Recruitment Public Sector & Not-for-Profit team are working closely with an incredibly worthwhile charity that supports some of the most in need people. They work closely with charities in the space to create a strong network of support for the vulnerable. We are helping them recruit a Salesforce Experience Cloud Web Lead who will be designing, developing and delivering a Salesforce Experience Cloud based information hub for an exciting new project. What the Salesforce Experience Cloud Website Lead will be doing You will be working with the Head of Data Systems and AI to scope and design an online site before working with the technical teams for build and release. Scope and design the Salesforce experience site - Consulting with target audiences and stakeholders to ensure it meets their requirements Work with technical staff to build the platform and facilitate user testing with target audiences Create training materials (guides, short videos) for both internal staff and external users to encourage adoption Monitor site adoption, user behaviour, and engagement metrics to identify pain points and areas of success Manage the backlog of feature requests, bugs, and Salesforce seasonal release updates What the successful Salesforce Experience Cloud Web Lead will bring to the team You will have a strong understanding of Salesforce Experience Cloud in order to support the design and build, and strong project management skills in order to take the project from discovery to completion. Effective project management skills with the ability to prioritise and manage deadlines and work across multiple workstreams at the same time. Experience managing a database, website or online community via a Salesforce experience site. Salesforce Certified Administrator OR Salesforce Certified Experience Cloud Consultant certifications. Proficiency with Salesforce Flows, standard object architecture, sharing/visibility models, and Salesforce CMS. Basic knowledge of HTML/CSS for minor branding tweaks. Desirable = Knowledge of homelessness and/or supported housing Here's What You'll Get in Return Salary of up to £60,000 Flexible working arrangements Generous Holiday Allowances - 30 days PLUS bank holidays Employee assistance and training programmes Think this one's for you If you think this Salesforce Experience Cloud Web Lead opportunity is for you then please apply online. Yolk Public Sector & Not-for-Profit team works with organisations across the UK to fulfil their recruitment needs and to achieve their D&I objectives. We recruit temporary, contract and permanent hires for 1 off specialist needs or for volume campaigns. We support our applicants to navigate the public sector recruitment processes and secure their dream jobs. Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work. JBRP1_UKTJ
24/06/2026
Full time
Salesforce Experience Cloud Web Lead- £60,000 (London) £56,000 (Remote) - Flexible (Remote Available) The Opportunity Yolk Recruitment Public Sector & Not-for-Profit team are working closely with an incredibly worthwhile charity that supports some of the most in need people. They work closely with charities in the space to create a strong network of support for the vulnerable. We are helping them recruit a Salesforce Experience Cloud Web Lead who will be designing, developing and delivering a Salesforce Experience Cloud based information hub for an exciting new project. What the Salesforce Experience Cloud Website Lead will be doing You will be working with the Head of Data Systems and AI to scope and design an online site before working with the technical teams for build and release. Scope and design the Salesforce experience site - Consulting with target audiences and stakeholders to ensure it meets their requirements Work with technical staff to build the platform and facilitate user testing with target audiences Create training materials (guides, short videos) for both internal staff and external users to encourage adoption Monitor site adoption, user behaviour, and engagement metrics to identify pain points and areas of success Manage the backlog of feature requests, bugs, and Salesforce seasonal release updates What the successful Salesforce Experience Cloud Web Lead will bring to the team You will have a strong understanding of Salesforce Experience Cloud in order to support the design and build, and strong project management skills in order to take the project from discovery to completion. Effective project management skills with the ability to prioritise and manage deadlines and work across multiple workstreams at the same time. Experience managing a database, website or online community via a Salesforce experience site. Salesforce Certified Administrator OR Salesforce Certified Experience Cloud Consultant certifications. Proficiency with Salesforce Flows, standard object architecture, sharing/visibility models, and Salesforce CMS. Basic knowledge of HTML/CSS for minor branding tweaks. Desirable = Knowledge of homelessness and/or supported housing Here's What You'll Get in Return Salary of up to £60,000 Flexible working arrangements Generous Holiday Allowances - 30 days PLUS bank holidays Employee assistance and training programmes Think this one's for you If you think this Salesforce Experience Cloud Web Lead opportunity is for you then please apply online. Yolk Public Sector & Not-for-Profit team works with organisations across the UK to fulfil their recruitment needs and to achieve their D&I objectives. We recruit temporary, contract and permanent hires for 1 off specialist needs or for volume campaigns. We support our applicants to navigate the public sector recruitment processes and secure their dream jobs. Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work. JBRP1_UKTJ
Senior Specialist - ITApplyremote type: Hybridlocations: Edinburgh, GBtime type: Full timeposted on: Posted Todayjob requisition id: JR3032Wood Mackenzie is the global leader in analytics, insights and proprietary data across the entire energy and natural resources landscape.For over 50 years our work has guided the decisions of the world's most influential energy producers, utilities companies, financial institutions and governments.Now, with the world's energy system more complex and interconnected than ever before, sector-specific views are no longer enough. That's why we've redefined what's possible with Intelligence Connected.By fusing our unparalleled proprietary data with the sharpest analytical minds, all supercharged by Synoptic AI, we deliver a clear, interconnected view of the entire value chain. Our trusted team of 2,700 experts across 30 countries breaks siloes and connects industries, markets and regions across the globe.This empowers our customers to identify risk sooner, spot opportunities faster and recalibrate strategy with confidence - whether planning days, weeks, months or decades ahead.Wood Mackenzie Intelligence Connected Wood Mackenzie Brand Video Wood Mackenzie Values Inclusive - we succeed together Trusting - we choose to trust each other Customer committed - we put customers at the heart of our decisions Future Focused - we accelerate change Curious - we turn knowledge into action Role Overview As our Salesforce Administrator, you'll be the driving force behind a platform used daily by teams across the globe, ensuring it works smarter, faster, and more effectively for everyone who depends on it.You'll sit at the intersection of technology and business, translating complex operational needs into elegant platform solutions-shaping how our people work and directly enabling commercial success, whilst ensuring data quality, security, and usability. Wood Mackenzie follows a hybrid work structure where employees are to be in the office a minimum of 2 days per week. Key Responsibilities Platform Management Configure Salesforce objects, fields, page layouts, record types, and validation rules Manage user accounts, profiles, roles, permission sets, and access controls Maintain system security and data integrity Automation & Configuration Build and manage automation using Flows, Approval Processes, Apex, Validation Rules, APIs, Dynamic Forms etc Create reports and dashboards for business insights Customize Salesforce using declarative tools (no/low code) Data Management Import, export, and clean data using tools like Data Loader Perform regular data audits and deduplication Manage backups and data recovery processes Be familiar with OwnBackup Archiving tools System Optimization Gather requirements from stakeholders and translate them into Salesforce solutions Monitor platform usage and recommend improvements Stay current with Salesforce releases and new features Required Skills & Qualifications Technical Skills Strong knowledge of Salesforce configuration Experience with Flows and automation tools Reporting and dashboard creation Basic understanding of Salesforce data model Familiarity with AppExchange apps Knowledge of Apex code Soft Skills Strong problem-solving and analytical skills Excellent communication with technical and non-technical users Attention to detail Ability to manage multiple requests and priorities Education & Certifications Salesforce Certified Administrator Platform App Builder and Agentforce certifications are a plus Typical Tools Used Salesforce Setup Data Loader Salesforce Flow Builder Reports & Dashboards AppExchange Jira Copado OwnBackUp Archive Equal Opportunities We are an equal opportunities employer. This means we are committed to recruiting the best people regardless of their race, colour, religion, age, sex, national origin, disability or protected veteran status. You can find out more about your rights under the law at
24/06/2026
Full time
Senior Specialist - ITApplyremote type: Hybridlocations: Edinburgh, GBtime type: Full timeposted on: Posted Todayjob requisition id: JR3032Wood Mackenzie is the global leader in analytics, insights and proprietary data across the entire energy and natural resources landscape.For over 50 years our work has guided the decisions of the world's most influential energy producers, utilities companies, financial institutions and governments.Now, with the world's energy system more complex and interconnected than ever before, sector-specific views are no longer enough. That's why we've redefined what's possible with Intelligence Connected.By fusing our unparalleled proprietary data with the sharpest analytical minds, all supercharged by Synoptic AI, we deliver a clear, interconnected view of the entire value chain. Our trusted team of 2,700 experts across 30 countries breaks siloes and connects industries, markets and regions across the globe.This empowers our customers to identify risk sooner, spot opportunities faster and recalibrate strategy with confidence - whether planning days, weeks, months or decades ahead.Wood Mackenzie Intelligence Connected Wood Mackenzie Brand Video Wood Mackenzie Values Inclusive - we succeed together Trusting - we choose to trust each other Customer committed - we put customers at the heart of our decisions Future Focused - we accelerate change Curious - we turn knowledge into action Role Overview As our Salesforce Administrator, you'll be the driving force behind a platform used daily by teams across the globe, ensuring it works smarter, faster, and more effectively for everyone who depends on it.You'll sit at the intersection of technology and business, translating complex operational needs into elegant platform solutions-shaping how our people work and directly enabling commercial success, whilst ensuring data quality, security, and usability. Wood Mackenzie follows a hybrid work structure where employees are to be in the office a minimum of 2 days per week. Key Responsibilities Platform Management Configure Salesforce objects, fields, page layouts, record types, and validation rules Manage user accounts, profiles, roles, permission sets, and access controls Maintain system security and data integrity Automation & Configuration Build and manage automation using Flows, Approval Processes, Apex, Validation Rules, APIs, Dynamic Forms etc Create reports and dashboards for business insights Customize Salesforce using declarative tools (no/low code) Data Management Import, export, and clean data using tools like Data Loader Perform regular data audits and deduplication Manage backups and data recovery processes Be familiar with OwnBackup Archiving tools System Optimization Gather requirements from stakeholders and translate them into Salesforce solutions Monitor platform usage and recommend improvements Stay current with Salesforce releases and new features Required Skills & Qualifications Technical Skills Strong knowledge of Salesforce configuration Experience with Flows and automation tools Reporting and dashboard creation Basic understanding of Salesforce data model Familiarity with AppExchange apps Knowledge of Apex code Soft Skills Strong problem-solving and analytical skills Excellent communication with technical and non-technical users Attention to detail Ability to manage multiple requests and priorities Education & Certifications Salesforce Certified Administrator Platform App Builder and Agentforce certifications are a plus Typical Tools Used Salesforce Setup Data Loader Salesforce Flow Builder Reports & Dashboards AppExchange Jira Copado OwnBackUp Archive Equal Opportunities We are an equal opportunities employer. This means we are committed to recruiting the best people regardless of their race, colour, religion, age, sex, national origin, disability or protected veteran status. You can find out more about your rights under the law at
12 Months Fixed Term Contract Full time, 35 hours per week Grade-CL, Salary £61,083.07 per annum Location London Closing Date - 30 June 2026 Interview date - To be confirmed The Business Analyst plays a pivotal role within the Digital, Data and Technology (DDaT) team, supporting the successful delivery, optimisation, and adoption of platform solutions across the RCGP. Reporting to the Head of Programmes / Programme Manager, the postholder is responsible for analysing business needs, translating them into clear technical and functional requirements, and ensuring that digital solutions align with organisational priorities and user expectations. Working closely with product owners, platform specialists, project teams, and stakeholders across the College, the Business Analyst ensures that system changes are well understood, effectively communicated, and embedded in a way that supports operational efficiency and strategic goals. Through structured business analysis, process mapping, user engagement, and continuous improvement activity, the role contributes to maximising the value of platform technologies and advancing the organisation's wider digital transformation. Key responsibilities Leads the end to end process of gathering, analysing, validating, and documenting business requirements for platform development. Ensures requirements are clear, prioritised, and aligned with organisational objectives. Liaise with the Business Analyst and Training Manager on business needs across RCGP, translating requirements into clear functional and technical specifications for platform development. Works closely with DDaT teams, platform specialists, project managers, and stakeholders across RCGP. Acts as a bridge between technical teams and business users to ensure shared understanding of needs and solutions. Qualifications Degree-level education in a relevant field (e.g., Information Systems, Business Analysis, Digital Technologies, or equivalent experience). Professional certification in Business Analysis (e.g., BCS Business Analysis, IIBA ECBA/CCBA/CBAP) is desirable. Salesforce certifications (e.g., Salesforce Administrator, Business Analyst, or Platform App Builder) are highly desirable. A full job description for the role is included in the Candidate Pack. The Royal College of General Practitioners is an equal opportunities employer and welcomes applications from all sections of the community.
24/06/2026
Full time
12 Months Fixed Term Contract Full time, 35 hours per week Grade-CL, Salary £61,083.07 per annum Location London Closing Date - 30 June 2026 Interview date - To be confirmed The Business Analyst plays a pivotal role within the Digital, Data and Technology (DDaT) team, supporting the successful delivery, optimisation, and adoption of platform solutions across the RCGP. Reporting to the Head of Programmes / Programme Manager, the postholder is responsible for analysing business needs, translating them into clear technical and functional requirements, and ensuring that digital solutions align with organisational priorities and user expectations. Working closely with product owners, platform specialists, project teams, and stakeholders across the College, the Business Analyst ensures that system changes are well understood, effectively communicated, and embedded in a way that supports operational efficiency and strategic goals. Through structured business analysis, process mapping, user engagement, and continuous improvement activity, the role contributes to maximising the value of platform technologies and advancing the organisation's wider digital transformation. Key responsibilities Leads the end to end process of gathering, analysing, validating, and documenting business requirements for platform development. Ensures requirements are clear, prioritised, and aligned with organisational objectives. Liaise with the Business Analyst and Training Manager on business needs across RCGP, translating requirements into clear functional and technical specifications for platform development. Works closely with DDaT teams, platform specialists, project managers, and stakeholders across RCGP. Acts as a bridge between technical teams and business users to ensure shared understanding of needs and solutions. Qualifications Degree-level education in a relevant field (e.g., Information Systems, Business Analysis, Digital Technologies, or equivalent experience). Professional certification in Business Analysis (e.g., BCS Business Analysis, IIBA ECBA/CCBA/CBAP) is desirable. Salesforce certifications (e.g., Salesforce Administrator, Business Analyst, or Platform App Builder) are highly desirable. A full job description for the role is included in the Candidate Pack. The Royal College of General Practitioners is an equal opportunities employer and welcomes applications from all sections of the community.
Senior Salesforce Administrator Department: IT & Change Employment Type: Permanent - Full Time Location: Manchester, UK Description The Senior Salesforce Administrator is responsible for the enhancement, maintenance, and support of Arrow Global's Salesforce environments across Group central functions. The role works closely with and supports the Salesforce Product Owner, contributes Business Analysis capability across change initiatives, and plays a key role in stakeholder management, SDLC governance, release management, and technical documentation. About the role Act as the senior subject-matter expert for Salesforce administration across Group central functions. Configure and optimise Salesforce solutions, including objects, flows, validation rules, page layouts, record types, and dashboards. Manage Salesforce security, including roles, profiles, permission sets, and data access controls. Support and maintain integrations between Salesforce and enterprise platforms such as Anaplan and other third party systems. Troubleshoot and resolve complex Salesforce issues, providing expert support and guidance to users. Build strong relationships with stakeholders across Finance, Risk, Audit, Compliance, and Operations to understand business needs and drive improvements. Partner with the Salesforce Product Owner to shape requirements, prioritise enhancements, and refine the product backlog. Facilitate requirements workshops and translate business needs into clear user stories, functional specifications, and process improvements. Own the end to end Salesforce release management process, including sandbox strategy, deployments, and change control governance. Coordinate releases across development, testing, and production environments, ensuring minimal business disruption. Develop and execute testing activities, including functional, regression, and integration testing, ensuring solutions meet quality standards. Champion Salesforce best practice, data quality, governance standards, and continuous improvement across the organisation. About you Strong Salesforce Administration experience within a complex or enterprise environment. Expertise in Salesforce declarative configuration, including Flows, reporting, dashboards, page layouts, validation rules, and data management. Strong stakeholder management skills, with the ability to engage senior business stakeholders and translate requirements into effective solutions. Business analysis experience, including requirements gathering, workshop facilitation, process mapping, and user story creation. Solid understanding of the Software Development Lifecycle (SDLC), including requirements, design, testing, release, and change management. Experience managing Salesforce releases, including sandbox strategy, deployment coordination, and change control processes. Strong problem solving and troubleshooting skills in complex, multi stakeholder environments. Experience producing high quality functional and technical documentation, including specifications, process maps, test plans, and release documentation. Experience supporting testing activities, including functional, regression, integration, and user acceptance testing. Salesforce Administrator certification (ADM-201) or equivalent practical expertise; additional Salesforce certifications are advantageous. Excellent communication skills, with the ability to collaborate effectively with both technical and non technical stakeholders. Proactive, adaptable, and committed to continuous improvement, with the ability to manage multiple priorities independently.
24/06/2026
Full time
Senior Salesforce Administrator Department: IT & Change Employment Type: Permanent - Full Time Location: Manchester, UK Description The Senior Salesforce Administrator is responsible for the enhancement, maintenance, and support of Arrow Global's Salesforce environments across Group central functions. The role works closely with and supports the Salesforce Product Owner, contributes Business Analysis capability across change initiatives, and plays a key role in stakeholder management, SDLC governance, release management, and technical documentation. About the role Act as the senior subject-matter expert for Salesforce administration across Group central functions. Configure and optimise Salesforce solutions, including objects, flows, validation rules, page layouts, record types, and dashboards. Manage Salesforce security, including roles, profiles, permission sets, and data access controls. Support and maintain integrations between Salesforce and enterprise platforms such as Anaplan and other third party systems. Troubleshoot and resolve complex Salesforce issues, providing expert support and guidance to users. Build strong relationships with stakeholders across Finance, Risk, Audit, Compliance, and Operations to understand business needs and drive improvements. Partner with the Salesforce Product Owner to shape requirements, prioritise enhancements, and refine the product backlog. Facilitate requirements workshops and translate business needs into clear user stories, functional specifications, and process improvements. Own the end to end Salesforce release management process, including sandbox strategy, deployments, and change control governance. Coordinate releases across development, testing, and production environments, ensuring minimal business disruption. Develop and execute testing activities, including functional, regression, and integration testing, ensuring solutions meet quality standards. Champion Salesforce best practice, data quality, governance standards, and continuous improvement across the organisation. About you Strong Salesforce Administration experience within a complex or enterprise environment. Expertise in Salesforce declarative configuration, including Flows, reporting, dashboards, page layouts, validation rules, and data management. Strong stakeholder management skills, with the ability to engage senior business stakeholders and translate requirements into effective solutions. Business analysis experience, including requirements gathering, workshop facilitation, process mapping, and user story creation. Solid understanding of the Software Development Lifecycle (SDLC), including requirements, design, testing, release, and change management. Experience managing Salesforce releases, including sandbox strategy, deployment coordination, and change control processes. Strong problem solving and troubleshooting skills in complex, multi stakeholder environments. Experience producing high quality functional and technical documentation, including specifications, process maps, test plans, and release documentation. Experience supporting testing activities, including functional, regression, integration, and user acceptance testing. Salesforce Administrator certification (ADM-201) or equivalent practical expertise; additional Salesforce certifications are advantageous. Excellent communication skills, with the ability to collaborate effectively with both technical and non technical stakeholders. Proactive, adaptable, and committed to continuous improvement, with the ability to manage multiple priorities independently.
Full time, 35 hours per week Permanent Grade-CL, Salary£61,083.07 per annum Location - London Closing date - 30 June 2026 Interview date- To be confirmed The Business Analyst plays a pivotal role within the Digital, Data and Technology (DDaT) team, supporting the successful delivery, optimisation, and adoption of platform solutions across the RCGP. Reporting to the Head of Programmes/Programme Manager, the postholder is responsible for analysing business needs, translating them into clear technical and functional requirements, and ensuring that digital solutions align with organisational priorities and user expectations. Working closely with product owners, platform specialists, project teams, and stakeholders across the College, the Business Analyst ensures that system changes are well understood, effectively communicated, and embedded in a way that supports operational efficiency and strategic goals. Through structured business analysis, process mapping, user engagement, and continuous improvement activity, the role contributes to maximising the value of platform technologies and advancing the organisation's wider digital transformation. Key responsibilities Leads the end to end process of gathering, analysing, validating, and documenting business requirements for platform development. Ensures requirements are clear, prioritised, and aligned with organisational objectives. Liaise with the Business Analyst and Training Manager on business needs across RCGP, translating requirements into clear functional and technical specifications for platform development. Works closely with DDaT teams, platform specialists, project managers, and stakeholders across RCGP. Acts as a bridge between technical teams and business users to ensure shared understanding of needs and solutions. Qualifications Degree level education in a relevant field (e.g., Information Systems, Business Analysis, Digital Technologies, or equivalent experience). Professional certification in Business Analysis (e.g., BCS Business Analysis, IIBA ECBA/CCBA/CBAP) is desirable. Salesforce certifications (e.g., Salesforce Administrator, Business Analyst, or Platform App Builder) are highly desirable. In return, the College offers excellent terms and conditions. The Royal College of General Practitioners is an equal opportunities employer and welcomes applications from all sections of the community.
24/06/2026
Full time
Full time, 35 hours per week Permanent Grade-CL, Salary£61,083.07 per annum Location - London Closing date - 30 June 2026 Interview date- To be confirmed The Business Analyst plays a pivotal role within the Digital, Data and Technology (DDaT) team, supporting the successful delivery, optimisation, and adoption of platform solutions across the RCGP. Reporting to the Head of Programmes/Programme Manager, the postholder is responsible for analysing business needs, translating them into clear technical and functional requirements, and ensuring that digital solutions align with organisational priorities and user expectations. Working closely with product owners, platform specialists, project teams, and stakeholders across the College, the Business Analyst ensures that system changes are well understood, effectively communicated, and embedded in a way that supports operational efficiency and strategic goals. Through structured business analysis, process mapping, user engagement, and continuous improvement activity, the role contributes to maximising the value of platform technologies and advancing the organisation's wider digital transformation. Key responsibilities Leads the end to end process of gathering, analysing, validating, and documenting business requirements for platform development. Ensures requirements are clear, prioritised, and aligned with organisational objectives. Liaise with the Business Analyst and Training Manager on business needs across RCGP, translating requirements into clear functional and technical specifications for platform development. Works closely with DDaT teams, platform specialists, project managers, and stakeholders across RCGP. Acts as a bridge between technical teams and business users to ensure shared understanding of needs and solutions. Qualifications Degree level education in a relevant field (e.g., Information Systems, Business Analysis, Digital Technologies, or equivalent experience). Professional certification in Business Analysis (e.g., BCS Business Analysis, IIBA ECBA/CCBA/CBAP) is desirable. Salesforce certifications (e.g., Salesforce Administrator, Business Analyst, or Platform App Builder) are highly desirable. In return, the College offers excellent terms and conditions. The Royal College of General Practitioners is an equal opportunities employer and welcomes applications from all sections of the community.
About the role As a Partner in our business your number one focus is to work collaboratively to create more value for our customers and our business. As the Product and Operations Lead - ServiceNow, you will lead the development and operational maintenance of the JLP ServiceNow environment, supporting ITSM and CMDB. You will define and own the multi year ServiceNow roadmap, aligning platform capabilities with Service Management and organisational goals and digital transformation initiatives. You will seek to improve the operational efficiency of the organisation through ServiceNow by identifying opportunities for integrations, automations and associated process improvements. The development and operations of ServiceNow are provided by our 3rd party infrastructure partner, so you will not have admin access to the platform. You will maintain a holistic view of technical services, projects and outcomes for ServiceNow, ensuring technical delivery and operational performance of services provisioned via offshore suppliers. You will be a key touch point for the business and for colleagues within IT and will focus on developing and maintaining stakeholder relationships, demonstrating effective influencing skills. You will have the opportunity to develop and stretch personally and professionally to achieve your potential. Expected salary: up to £75,000 Contract type: permanent Working pattern/flexible working: hybrid working approach, a mix of office and home based on personal needs and business requirements Location: Bracknell Head Office campus (travel costs to the office are the responsibility of the successful candidate) Key responsibilities Strategic Vision & Roadmap: Define and own the multi year ServiceNow roadmap, aligning platform capabilities with organisational goals and digital transformation initiatives. Stakeholder & Governance Leadership: Establish and chair governance boards to ensure cross functional transparency and lead engagement with senior directors to translate complex needs into deliverable requirements. Commercial & Vendor Management: Oversee licensing strategy, manage vendor relationships, and lead procurement activities, including the creation of Statements of Work (SOWs). Platform Development: Keep abreast of ServiceNow product development and understand how it would be useful for JLP; network with other ServiceNow customers to understand best practice and ways of working. Platform Advocacy: Champion the platform across the business, identifying opportunities for workflow automation, integrations with other relevant platforms (Jira, Confluence, Slack, SalesForce, etc.) and driving adoption of new modules and features beyond our initial use of ITSM Pro. General responsibilities Set clear intent, direction and guardrails to achieve outcomes, aligned to the Partnership and business area strategy. Empower and support 3rd party offshore team to make decisions and resolve challenges in line with the strategy. As a co owner, actively share the responsibilities of ownership and support Partners and colleagues to have a voice in our business. Invest in your personal and professional development, utilising the opportunities available through your Profession. Engage with your function, supporting your lead to continuously develop and improve it. Implement architectural and business commerce strategy to maximise the benefit and use of ServiceNow. Mitigate business risk while protecting throughput and business value. Assure operability delivery of ServiceNow. Own ways of working in capabilities and encourage safe experimentation in build and run. Ensure services meet business need and manage major incidents as point of escalation. Ensure all teams/services have clear OKRs. Measure service(s) throughput and value released to ensure it is meeting required business impact. Optimize cost of delivery by effectively using Partners and 3rd Parties, finding and removing waste in the process. Fights for balance of sensible prioritisation to remove technical debt and close services, applications and infrastructure safely. Essential skills/experience you'll need Skills Can plan effectively and is heavily outcome focused. Has owned business problems and transformed business process with defined business impact. Strong stakeholder management skills. Demonstrates integrity by tenaciously doing the right thing in the face of mounting pressure. Demonstrates a high level of personal accountability. Experience Typically 8 10+ years in product management or enterprise platform ownership, with significant exposure to the ServiceNow ecosystem, particularly ITSM and CMDB. Technical Certifications Certified System Administrator (CSA) or Certified Implementation Specialist (CIS) in modules like ITSM, CMDB, ITOM and CSDM. Leadership Proven ability to manage multidisciplinary teams, working extensively in a matrix management environment. Business Literacy Strong financial acumen, including budget ownership, ROI assessment and benefit realisation planning.
24/06/2026
Full time
About the role As a Partner in our business your number one focus is to work collaboratively to create more value for our customers and our business. As the Product and Operations Lead - ServiceNow, you will lead the development and operational maintenance of the JLP ServiceNow environment, supporting ITSM and CMDB. You will define and own the multi year ServiceNow roadmap, aligning platform capabilities with Service Management and organisational goals and digital transformation initiatives. You will seek to improve the operational efficiency of the organisation through ServiceNow by identifying opportunities for integrations, automations and associated process improvements. The development and operations of ServiceNow are provided by our 3rd party infrastructure partner, so you will not have admin access to the platform. You will maintain a holistic view of technical services, projects and outcomes for ServiceNow, ensuring technical delivery and operational performance of services provisioned via offshore suppliers. You will be a key touch point for the business and for colleagues within IT and will focus on developing and maintaining stakeholder relationships, demonstrating effective influencing skills. You will have the opportunity to develop and stretch personally and professionally to achieve your potential. Expected salary: up to £75,000 Contract type: permanent Working pattern/flexible working: hybrid working approach, a mix of office and home based on personal needs and business requirements Location: Bracknell Head Office campus (travel costs to the office are the responsibility of the successful candidate) Key responsibilities Strategic Vision & Roadmap: Define and own the multi year ServiceNow roadmap, aligning platform capabilities with organisational goals and digital transformation initiatives. Stakeholder & Governance Leadership: Establish and chair governance boards to ensure cross functional transparency and lead engagement with senior directors to translate complex needs into deliverable requirements. Commercial & Vendor Management: Oversee licensing strategy, manage vendor relationships, and lead procurement activities, including the creation of Statements of Work (SOWs). Platform Development: Keep abreast of ServiceNow product development and understand how it would be useful for JLP; network with other ServiceNow customers to understand best practice and ways of working. Platform Advocacy: Champion the platform across the business, identifying opportunities for workflow automation, integrations with other relevant platforms (Jira, Confluence, Slack, SalesForce, etc.) and driving adoption of new modules and features beyond our initial use of ITSM Pro. General responsibilities Set clear intent, direction and guardrails to achieve outcomes, aligned to the Partnership and business area strategy. Empower and support 3rd party offshore team to make decisions and resolve challenges in line with the strategy. As a co owner, actively share the responsibilities of ownership and support Partners and colleagues to have a voice in our business. Invest in your personal and professional development, utilising the opportunities available through your Profession. Engage with your function, supporting your lead to continuously develop and improve it. Implement architectural and business commerce strategy to maximise the benefit and use of ServiceNow. Mitigate business risk while protecting throughput and business value. Assure operability delivery of ServiceNow. Own ways of working in capabilities and encourage safe experimentation in build and run. Ensure services meet business need and manage major incidents as point of escalation. Ensure all teams/services have clear OKRs. Measure service(s) throughput and value released to ensure it is meeting required business impact. Optimize cost of delivery by effectively using Partners and 3rd Parties, finding and removing waste in the process. Fights for balance of sensible prioritisation to remove technical debt and close services, applications and infrastructure safely. Essential skills/experience you'll need Skills Can plan effectively and is heavily outcome focused. Has owned business problems and transformed business process with defined business impact. Strong stakeholder management skills. Demonstrates integrity by tenaciously doing the right thing in the face of mounting pressure. Demonstrates a high level of personal accountability. Experience Typically 8 10+ years in product management or enterprise platform ownership, with significant exposure to the ServiceNow ecosystem, particularly ITSM and CMDB. Technical Certifications Certified System Administrator (CSA) or Certified Implementation Specialist (CIS) in modules like ITSM, CMDB, ITOM and CSDM. Leadership Proven ability to manage multidisciplinary teams, working extensively in a matrix management environment. Business Literacy Strong financial acumen, including budget ownership, ROI assessment and benefit realisation planning.
Salesforce Solution Architect/Developer GoHenry - 12-Month Fixed Term Contract (Maternity Cover) GoHenry is a UK-based fintech company created by parents to pioneer financial education. More recently, GoHenry moved into Europe and the US by joining forces with French fintech company PixPay and US investing app, Acorns. Together, Acorns, PixPay, and GoHenry have over 6 million members across 5 countries. We are focused on empowering families with engaging money management tools, educational content, and a seamless product experience that creates financial well-being from birth to adulthood. We are looking for a Salesforce Solution Architect/Developer to report to the Senior Salesforce Platform Manager and work across the Salesforce Service Cloud product to deliver continuous improvement, optimisation, and development of the Support Domain. You will be a key player in ensuring the Salesforce roadmap is aligned with our global company goals and serves as a robust backbone for our operations. What you will do at GoHenry: Salesforce Platform Delivery: Lead hands on configuration, implementation, and support of all projects on the Service Cloud platform and connected 3rd party apps to enhance capabilities and the customer experience. Solution Architecture & Builds: Collaborate with colleagues and end customers to create prototypes and proofs of concept, translating complex business requirements into scalable technical solutions. Custom Development: Develop, test, and deploy Custom Lightning Web Components (LWC) and Aura components to extend the platform's UI and functionality using Apex and JavaScript. User Support & Advisory: Manage the JIRA ticket system to provide day to day platform support, acting as a trusted advisor to the wider business. System Health & Maintenance: Oversee security reviews, sandbox management, release updates, and health checks, while maintaining high quality technical documentation and user guides. Data Management: Monitor data flows, manage backup and archive administration, and track platform usage, storage, and licenses. Strategic Contribution: Work with the Operations Team to ensure the platform supports technical and strategic OKRs and KPIs. What you will bring to GoHenry: Technical Expertise: At least 5+ years of hands on Salesforce Administration experience with a deep focus on Service Cloud. Programmatic Proficiency: Strong skills in Apex (Triggers, Classes, Controllers) and JavaScript for LWC development. Configuration Mastery: Expert knowledge of Lightning Flows, Object/field management, Einstein Bots, OmniChannel, and mobile administration. Certifications: You are a Certified Salesforce Administrator, Advanced Administrator, Platform App Builder, and Platform Developer I (PDI). Problem Solving Mindset: A proactive attitude toward platform enhancements and the ability to translate business needs into technical reality. Desirable Extras: Salesforce Service Cloud Consultant or PD2 certifications; knowledge of Contact Centre operations or integrated apps like AWS (Telephony) or Apache Airflow. What's in it for you? All the essentials you would expect, including a workplace pension plan, 33 days of holiday (including public holidays), & great company events local & abroad! Other Offers: GoFlex: Work from Home, Office, or a mix of both Your Birthday Day off Annual Leave: 25 days annual leave, in addition to 8 UK bank holidays Learning: An excellent Induction & onboarding program with ongoing learning & development Healthcare: A choice between Bupa Health Cash Plan or Bupa Private Medical Protection: Death in service - 4x your annual salary from month 1 Wellbeing: Physical and Mental Wellbeing support and platforms for you and your family Family First: Family-friendly leave policies, including enhanced maternity (up to 26 weeks full pay) and paternity leave. Finance: Salary Sacrifice options About GoHenry We're on a mission to help every kid be smart with money. Our goal? Create generations of independent, confident young adults, armed with money skills that will set them up for life. How we do it: We place the power in the hands of young people, giving them the tools they need to master the financial ropes for themselves. They can spend, save, earn, and give with GoHenry's prepaid debit card and app - because learning through doing really works. All while our unique built in controls give parents total peace of mind. We're proud to say We ranked in Newsweek's Top 100 Most Loved Workplaces in the UK in 2023. We're one of Tech Track's top 50 fastest-growing UK companies. We won Finders Kid's Cards Customer Satisfaction Awards in 2022 and 2023. We won the Tech for Good award at the Better Society Awards 2023. Our community has donated over £500,000 to the NSPCC via their accounts. But we're still growing, and that's why we need you. GoHenry is an equal opportunity employer, and we're on a mission to foster a diverse & inclusive workplace. Individuals seeking employment at GoHenry are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.
24/06/2026
Full time
Salesforce Solution Architect/Developer GoHenry - 12-Month Fixed Term Contract (Maternity Cover) GoHenry is a UK-based fintech company created by parents to pioneer financial education. More recently, GoHenry moved into Europe and the US by joining forces with French fintech company PixPay and US investing app, Acorns. Together, Acorns, PixPay, and GoHenry have over 6 million members across 5 countries. We are focused on empowering families with engaging money management tools, educational content, and a seamless product experience that creates financial well-being from birth to adulthood. We are looking for a Salesforce Solution Architect/Developer to report to the Senior Salesforce Platform Manager and work across the Salesforce Service Cloud product to deliver continuous improvement, optimisation, and development of the Support Domain. You will be a key player in ensuring the Salesforce roadmap is aligned with our global company goals and serves as a robust backbone for our operations. What you will do at GoHenry: Salesforce Platform Delivery: Lead hands on configuration, implementation, and support of all projects on the Service Cloud platform and connected 3rd party apps to enhance capabilities and the customer experience. Solution Architecture & Builds: Collaborate with colleagues and end customers to create prototypes and proofs of concept, translating complex business requirements into scalable technical solutions. Custom Development: Develop, test, and deploy Custom Lightning Web Components (LWC) and Aura components to extend the platform's UI and functionality using Apex and JavaScript. User Support & Advisory: Manage the JIRA ticket system to provide day to day platform support, acting as a trusted advisor to the wider business. System Health & Maintenance: Oversee security reviews, sandbox management, release updates, and health checks, while maintaining high quality technical documentation and user guides. Data Management: Monitor data flows, manage backup and archive administration, and track platform usage, storage, and licenses. Strategic Contribution: Work with the Operations Team to ensure the platform supports technical and strategic OKRs and KPIs. What you will bring to GoHenry: Technical Expertise: At least 5+ years of hands on Salesforce Administration experience with a deep focus on Service Cloud. Programmatic Proficiency: Strong skills in Apex (Triggers, Classes, Controllers) and JavaScript for LWC development. Configuration Mastery: Expert knowledge of Lightning Flows, Object/field management, Einstein Bots, OmniChannel, and mobile administration. Certifications: You are a Certified Salesforce Administrator, Advanced Administrator, Platform App Builder, and Platform Developer I (PDI). Problem Solving Mindset: A proactive attitude toward platform enhancements and the ability to translate business needs into technical reality. Desirable Extras: Salesforce Service Cloud Consultant or PD2 certifications; knowledge of Contact Centre operations or integrated apps like AWS (Telephony) or Apache Airflow. What's in it for you? All the essentials you would expect, including a workplace pension plan, 33 days of holiday (including public holidays), & great company events local & abroad! Other Offers: GoFlex: Work from Home, Office, or a mix of both Your Birthday Day off Annual Leave: 25 days annual leave, in addition to 8 UK bank holidays Learning: An excellent Induction & onboarding program with ongoing learning & development Healthcare: A choice between Bupa Health Cash Plan or Bupa Private Medical Protection: Death in service - 4x your annual salary from month 1 Wellbeing: Physical and Mental Wellbeing support and platforms for you and your family Family First: Family-friendly leave policies, including enhanced maternity (up to 26 weeks full pay) and paternity leave. Finance: Salary Sacrifice options About GoHenry We're on a mission to help every kid be smart with money. Our goal? Create generations of independent, confident young adults, armed with money skills that will set them up for life. How we do it: We place the power in the hands of young people, giving them the tools they need to master the financial ropes for themselves. They can spend, save, earn, and give with GoHenry's prepaid debit card and app - because learning through doing really works. All while our unique built in controls give parents total peace of mind. We're proud to say We ranked in Newsweek's Top 100 Most Loved Workplaces in the UK in 2023. We're one of Tech Track's top 50 fastest-growing UK companies. We won Finders Kid's Cards Customer Satisfaction Awards in 2022 and 2023. We won the Tech for Good award at the Better Society Awards 2023. Our community has donated over £500,000 to the NSPCC via their accounts. But we're still growing, and that's why we need you. GoHenry is an equal opportunity employer, and we're on a mission to foster a diverse & inclusive workplace. Individuals seeking employment at GoHenry are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.
About Schroders We're a global investment manager, helping institutions, intermediaries, and individuals around the world invest money to meet their goals, fulfil their ambitions, and prepare for the future. With around 5,000 people on six continents and over 200 years of history, we continuously adapt to societal and technological changes while maintaining our commitment to helping our clients and society prosper. Technology at Schroders There's a huge amount of change happening at Schroders. Technology is shaping our business more and more, creating numerous opportunities. As a significant financial player, we can put substantial backing behind good ideas. While we have enormous responsibilities to our clients and shareholders, our tech teams are friendlier and more informal than you might expect. The Base We moved into our new HQ in the City of London in 2018. We're close to our clients, in the heart of the UK's financial centre, and we have everything we need to work flexibly. The Team The Asset Management Platforms department at Schroders is a global technology change delivery function that oversees and executes all technology delivery within the organization. The Client Engagement team sits within Client Technology and is responsible for all platforms associated with the provision of client relationship management with a strong emphasis on Salesforce. The core team is responsible for understanding business needs, solving complex problems, mobilizing and delivering large change programs, and maintaining the integrity of the Salesforce platform and associated capabilities. What you'll do Partner with the Product Lead and senior business stakeholders across Client Engagement, collaborating with multiple domains spanning both our Public and Private businesses. Lead analysis across complex change and early stage (pre project) initiatives-translating ambiguous problems into clear, actionable outcomes. Shape and validate end to end business requirements, ensuring they are understood, prioritised, and delivered through to successful adoption and measurable value. Drive proof of value and proof of concept work to rapidly test ideas, de risk delivery, and build compelling cases for investment. Support data integration initiatives, helping connect Salesforce with upstream and downstream platforms to enable joined up client journeys and high quality insight. Harness emerging AI capabilities to enhance productivity, decision making, and client engagement-identifying practical use cases and guiding them from concept to implementation. The knowledge, experience and qualifications you need Extensive experience in technology change delivery within a large global finance services organisation. Exceptional stakeholder management and communication skills, with the ability to influence at all levels. Strong analytical skills such as business process modelling, requirements gathering, technical diagramming, and workshop facilitation. A background in Salesforce with Salesforce Certified Platform Administrator certification as a minimum. Other associated certifications such as Certified Business Analyst, Certified Sales Cloud Consultant as optional. Ability to take a holistic view to determine the target state proposal. The outcome will often include changes to the Business Operating Model and Data architecture alongside the Technology Platform. Proficient in using technical diagramming and white boarding tools. Good eye for detail, hands on experience of producing technical specifications and gap analysis outputs. Strong written and verbal presentation skills. Broad experience of business analysis across a number of different capabilities, systems and teams; number of different experiences is valued higher than length of experience. Strong knowledge and experience of end to end SDLC process (Agile, Waterfall, hybrid etc). Experience of working with global colleagues and stakeholders and sensitivity to cultural differences, time zones, etc. What you'll be like The ideal candidate for the Principal Business Analyst role will be a dynamic and collaborative leader, able to influence and foster a business value outcomes driven mindset. They will be comfortable leading complex analysis, using their initiative to break down challenges and self organise. Comfortable engaging with senior stakeholders, this individual will demonstrate strong interpersonal skills and the ability to build rapport, facilitating constructive discussions around technology initiatives. Their innovative approach will drive the exploration of cutting edge solutions and methodologies, ultimately enhancing project outcomes. We recognise potential, whoever you are Our purpose is to provide excellent investment performance to clients through active management. Diversity of thought, facilitated by an inclusive culture, allows us to make better decisions and better achieve our purpose. This is why inclusion and diversity are strategic priorities for us and why we are an equal opportunities employer. You are welcome here, regardless of your age, disability, gender identity, religious beliefs, sexual orientation, socio economic background, or any other protected characteristic.
24/06/2026
Full time
About Schroders We're a global investment manager, helping institutions, intermediaries, and individuals around the world invest money to meet their goals, fulfil their ambitions, and prepare for the future. With around 5,000 people on six continents and over 200 years of history, we continuously adapt to societal and technological changes while maintaining our commitment to helping our clients and society prosper. Technology at Schroders There's a huge amount of change happening at Schroders. Technology is shaping our business more and more, creating numerous opportunities. As a significant financial player, we can put substantial backing behind good ideas. While we have enormous responsibilities to our clients and shareholders, our tech teams are friendlier and more informal than you might expect. The Base We moved into our new HQ in the City of London in 2018. We're close to our clients, in the heart of the UK's financial centre, and we have everything we need to work flexibly. The Team The Asset Management Platforms department at Schroders is a global technology change delivery function that oversees and executes all technology delivery within the organization. The Client Engagement team sits within Client Technology and is responsible for all platforms associated with the provision of client relationship management with a strong emphasis on Salesforce. The core team is responsible for understanding business needs, solving complex problems, mobilizing and delivering large change programs, and maintaining the integrity of the Salesforce platform and associated capabilities. What you'll do Partner with the Product Lead and senior business stakeholders across Client Engagement, collaborating with multiple domains spanning both our Public and Private businesses. Lead analysis across complex change and early stage (pre project) initiatives-translating ambiguous problems into clear, actionable outcomes. Shape and validate end to end business requirements, ensuring they are understood, prioritised, and delivered through to successful adoption and measurable value. Drive proof of value and proof of concept work to rapidly test ideas, de risk delivery, and build compelling cases for investment. Support data integration initiatives, helping connect Salesforce with upstream and downstream platforms to enable joined up client journeys and high quality insight. Harness emerging AI capabilities to enhance productivity, decision making, and client engagement-identifying practical use cases and guiding them from concept to implementation. The knowledge, experience and qualifications you need Extensive experience in technology change delivery within a large global finance services organisation. Exceptional stakeholder management and communication skills, with the ability to influence at all levels. Strong analytical skills such as business process modelling, requirements gathering, technical diagramming, and workshop facilitation. A background in Salesforce with Salesforce Certified Platform Administrator certification as a minimum. Other associated certifications such as Certified Business Analyst, Certified Sales Cloud Consultant as optional. Ability to take a holistic view to determine the target state proposal. The outcome will often include changes to the Business Operating Model and Data architecture alongside the Technology Platform. Proficient in using technical diagramming and white boarding tools. Good eye for detail, hands on experience of producing technical specifications and gap analysis outputs. Strong written and verbal presentation skills. Broad experience of business analysis across a number of different capabilities, systems and teams; number of different experiences is valued higher than length of experience. Strong knowledge and experience of end to end SDLC process (Agile, Waterfall, hybrid etc). Experience of working with global colleagues and stakeholders and sensitivity to cultural differences, time zones, etc. What you'll be like The ideal candidate for the Principal Business Analyst role will be a dynamic and collaborative leader, able to influence and foster a business value outcomes driven mindset. They will be comfortable leading complex analysis, using their initiative to break down challenges and self organise. Comfortable engaging with senior stakeholders, this individual will demonstrate strong interpersonal skills and the ability to build rapport, facilitating constructive discussions around technology initiatives. Their innovative approach will drive the exploration of cutting edge solutions and methodologies, ultimately enhancing project outcomes. We recognise potential, whoever you are Our purpose is to provide excellent investment performance to clients through active management. Diversity of thought, facilitated by an inclusive culture, allows us to make better decisions and better achieve our purpose. This is why inclusion and diversity are strategic priorities for us and why we are an equal opportunities employer. You are welcome here, regardless of your age, disability, gender identity, religious beliefs, sexual orientation, socio economic background, or any other protected characteristic.
Who we are YOOBIC is the leading AI powered frontline employee experience platform, helping retailers and hospitality brands empower the 80% of the global workforce that operates away from a desk. Trusted by 350+ global brands, including Home Bargains, ShopRite, Lidl, Levi's, Ralph Lauren, Rituals, Krispy Kreme, and Pret A Manger, YOOBIC enables frontline teams to execute faster, learn smarter and deliver stronger in store performance. Our platform brings together task management, communication, learning and AI powered insights in one seamless solution designed specifically for deskless teams. As of today, YOOBIC supports millions of frontline employees worldwide by helping global brands transform how their teams operate every day. But what really sets YOOBIC apart is our people. As a fast growing global SaaS company, we offer the energy and ambition of a scale up combined with a collaborative, international culture. Our teams work cross functionally, move quickly, and make a real impact - not just on the product we build, but on the future of frontline work. Joining YOOBIC means being part of a company where you can grow your career, learn from talented colleagues across the world, and help shape technology used by millions of frontline workers. To learn more about YOOBIC, visit or follow us on LinkedIn. What we need We're looking for a Senior Salesforce Administrator to own the day to day management, maintenance, and ongoing evolution of our Salesforce environment. Salesforce is at the centre of our go to market operations, and this role will be responsible for ensuring the platform is scalable, reliable, well governed, and aligned to the needs of our Sales, Marketing, Customer Success, and Finance teams. You will act as the primary owner for Salesforce administration and architecture, translating business requirements into practical, scalable solutions while maintaining strong data quality, process consistency, and system usability. Alongside Salesforce, you will also support and manage other GTM tools and systems, ensuring they are well integrated, adopted effectively, and supporting efficient end to end revenue workflows. This is an ideal role for an experienced Salesforce Administrator who is ready to take greater ownership of platform architecture, governance, automation, and cross functional GTM systems in a fast paced SaaS environment. What you'll do Salesforce Ownership & Architecture (Core Focus) Own the design, structure, and ongoing evolution of our Salesforce architecture Configure and maintain objects, fields, page layouts, validation rules, and flows Design scalable data models and processes across pipeline, renewals, and customer lifecycle Ensure best practices are followed to maintain data integrity and avoid technical debt Translate business requirements into robust, scalable Salesforce solutions Manage user access, roles, profiles, and permissions GTM Systems Ownership Own and manage the broader GTM tech stack (e.g. HubSpot, Salesloft, Attention, intent tooling, and others) Ensure systems are well integrated, aligned, and support end to end GTM workflows Maintain system health, performance, and reliability Automation, AI & Process Improvement Build and optimise automations across Salesforce and other tools to improve efficiency Identify opportunities to reduce manual work and streamline processes Continuously improve workflows across the revenue organisation Leverage AI tools to improve productivity, accelerate analysis, support documentation, and streamline operational workflows Identify practical opportunities to apply AI across reporting, system administration, enablement, and user support Tool Adoption & Enablement Drive adoption and effective usage of systems across Sales, Marketing, and Customer Success Deliver training, documentation, and best practices Act as the primary point of contact for system related support and queries Data Quality & Reporting Ensure high standards of data accuracy and consistency across systems Structure systems to enable clear, reliable reporting and forecasting Support the creation of dashboards and reporting frameworks for revenue teams Change Management & Tool Rollout Lead the rollout of new tools, features, and system changes Manage communication, training, and adoption across stakeholders Ensure smooth implementation of new processes and systems Operational Support Support day to day operational needs across GTM teams Help manage incoming requests and prioritisation (e.g. ticketing/backlog) Partner with RevOps on broader initiatives and projects What you have Experience 2-5 years of experience as a Salesforce Administrator or similar in a B2B SaaS environment Proven experience designing, managing, and configuring Salesforce - architecture, data models, flows, objects, validation rules, and automation Exposure to broader GTM tools (e.g. HubSpot, Salesloft, Gong, 6sense) is a plus Skills Strong analytical thinking and attention to detail Ability to translate business needs into scalable solutions Excellent communication, stakeholder management, and problem solving skills, with the ability to juggle multiple priorities Comfortable with Google Sheets, Excel, and AI tools to boost productivity, analysis, documentation, and operational workflows Mindset Ownership mentality - takes end to end responsibility for systems Proactive and solutions oriented Curious and always looking to improve systems and processes Thrives working across teams in a fast paced environment Interested in how technology, automation, and AI can drive revenue growth Preferred Qualifications Salesforce Administrator certification (ADM201 or equivalent) Experience with Salesforce integrations and SaaS tools Familiarity with sales methodologies (e.g. MEDDPICC) Experience working in a scale up environment Exposure to using AI tools to improve operational efficiency, reporting, documentation, or enablement What we offer Hybrid working (2/3 days per week in Hammersmith office) 33 days annual leave (including bank holidays) Scottish Widow Pension scheme Vitality medical coverage - primary care, hospital care and additional mental health coverage Simplyhealth cash plan (includes dental and vision coverage) Healthy Mind EAP Short Term and Long Term disability coverage Life Assurance Critical Illness coverage Enhanced parental leave Team events including weekly breakfast, gourmet lunches and social events Weekly free online HIIT sessions and gym discounts Regular training and coaching to make you even better in your role We are an equal opportunity employer that values diversity and inclusion. We are committed to equal employment opportunities and want to ensure that our recruitment process is accessible to everyone. If you have a disability or additional need that requires reasonable accommodations during the process please let us know. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
24/06/2026
Full time
Who we are YOOBIC is the leading AI powered frontline employee experience platform, helping retailers and hospitality brands empower the 80% of the global workforce that operates away from a desk. Trusted by 350+ global brands, including Home Bargains, ShopRite, Lidl, Levi's, Ralph Lauren, Rituals, Krispy Kreme, and Pret A Manger, YOOBIC enables frontline teams to execute faster, learn smarter and deliver stronger in store performance. Our platform brings together task management, communication, learning and AI powered insights in one seamless solution designed specifically for deskless teams. As of today, YOOBIC supports millions of frontline employees worldwide by helping global brands transform how their teams operate every day. But what really sets YOOBIC apart is our people. As a fast growing global SaaS company, we offer the energy and ambition of a scale up combined with a collaborative, international culture. Our teams work cross functionally, move quickly, and make a real impact - not just on the product we build, but on the future of frontline work. Joining YOOBIC means being part of a company where you can grow your career, learn from talented colleagues across the world, and help shape technology used by millions of frontline workers. To learn more about YOOBIC, visit or follow us on LinkedIn. What we need We're looking for a Senior Salesforce Administrator to own the day to day management, maintenance, and ongoing evolution of our Salesforce environment. Salesforce is at the centre of our go to market operations, and this role will be responsible for ensuring the platform is scalable, reliable, well governed, and aligned to the needs of our Sales, Marketing, Customer Success, and Finance teams. You will act as the primary owner for Salesforce administration and architecture, translating business requirements into practical, scalable solutions while maintaining strong data quality, process consistency, and system usability. Alongside Salesforce, you will also support and manage other GTM tools and systems, ensuring they are well integrated, adopted effectively, and supporting efficient end to end revenue workflows. This is an ideal role for an experienced Salesforce Administrator who is ready to take greater ownership of platform architecture, governance, automation, and cross functional GTM systems in a fast paced SaaS environment. What you'll do Salesforce Ownership & Architecture (Core Focus) Own the design, structure, and ongoing evolution of our Salesforce architecture Configure and maintain objects, fields, page layouts, validation rules, and flows Design scalable data models and processes across pipeline, renewals, and customer lifecycle Ensure best practices are followed to maintain data integrity and avoid technical debt Translate business requirements into robust, scalable Salesforce solutions Manage user access, roles, profiles, and permissions GTM Systems Ownership Own and manage the broader GTM tech stack (e.g. HubSpot, Salesloft, Attention, intent tooling, and others) Ensure systems are well integrated, aligned, and support end to end GTM workflows Maintain system health, performance, and reliability Automation, AI & Process Improvement Build and optimise automations across Salesforce and other tools to improve efficiency Identify opportunities to reduce manual work and streamline processes Continuously improve workflows across the revenue organisation Leverage AI tools to improve productivity, accelerate analysis, support documentation, and streamline operational workflows Identify practical opportunities to apply AI across reporting, system administration, enablement, and user support Tool Adoption & Enablement Drive adoption and effective usage of systems across Sales, Marketing, and Customer Success Deliver training, documentation, and best practices Act as the primary point of contact for system related support and queries Data Quality & Reporting Ensure high standards of data accuracy and consistency across systems Structure systems to enable clear, reliable reporting and forecasting Support the creation of dashboards and reporting frameworks for revenue teams Change Management & Tool Rollout Lead the rollout of new tools, features, and system changes Manage communication, training, and adoption across stakeholders Ensure smooth implementation of new processes and systems Operational Support Support day to day operational needs across GTM teams Help manage incoming requests and prioritisation (e.g. ticketing/backlog) Partner with RevOps on broader initiatives and projects What you have Experience 2-5 years of experience as a Salesforce Administrator or similar in a B2B SaaS environment Proven experience designing, managing, and configuring Salesforce - architecture, data models, flows, objects, validation rules, and automation Exposure to broader GTM tools (e.g. HubSpot, Salesloft, Gong, 6sense) is a plus Skills Strong analytical thinking and attention to detail Ability to translate business needs into scalable solutions Excellent communication, stakeholder management, and problem solving skills, with the ability to juggle multiple priorities Comfortable with Google Sheets, Excel, and AI tools to boost productivity, analysis, documentation, and operational workflows Mindset Ownership mentality - takes end to end responsibility for systems Proactive and solutions oriented Curious and always looking to improve systems and processes Thrives working across teams in a fast paced environment Interested in how technology, automation, and AI can drive revenue growth Preferred Qualifications Salesforce Administrator certification (ADM201 or equivalent) Experience with Salesforce integrations and SaaS tools Familiarity with sales methodologies (e.g. MEDDPICC) Experience working in a scale up environment Exposure to using AI tools to improve operational efficiency, reporting, documentation, or enablement What we offer Hybrid working (2/3 days per week in Hammersmith office) 33 days annual leave (including bank holidays) Scottish Widow Pension scheme Vitality medical coverage - primary care, hospital care and additional mental health coverage Simplyhealth cash plan (includes dental and vision coverage) Healthy Mind EAP Short Term and Long Term disability coverage Life Assurance Critical Illness coverage Enhanced parental leave Team events including weekly breakfast, gourmet lunches and social events Weekly free online HIIT sessions and gym discounts Regular training and coaching to make you even better in your role We are an equal opportunity employer that values diversity and inclusion. We are committed to equal employment opportunities and want to ensure that our recruitment process is accessible to everyone. If you have a disability or additional need that requires reasonable accommodations during the process please let us know. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
About The Role You'll design, develop, and implement scalable, high-quality solutions on the Salesforce platform. This role requires a blend of technical expertise, leadership skills, and business acumen to ensure solutions align with organizational goals and industry best practices. The Salesforce Technical Architect will work closely with fellow Architects from other areas, enabling a holistic approach to our solutions. Where a problem is better solved outside of Salesforce, this architect is expected to say so and propose the right tool - this includes leveraging opportunities that AI-related solutions present. They will also work closely with stakeholders, developers, administrators, and product managers to deliver end-to-end Salesforce solutions that support business growth and innovation. What you'll be doing Own the end-to-end design of scalable, maintainable Salesforce solutions that align with enterprise architecture and business goals. Translate complex requirements into best-practice solutions while continuously evaluating the broader tech stack. Enforce design, build, and security standards across the development team to ensure performance and compliance. Oversee the development, integration, and deployment of Salesforce applications from planning to delivery. Evaluate tool suitability, recommending complementary or alternative technologies (like ETL tools, databases, and AI solutions) where they offer better outcomes. Partner with other architects to design robust integrations between Salesforce and external systems like ERPs and data warehouses. Define data models, migration strategies, and quality standards while ensuring compliance with privacy regulations. Collaborate with business stakeholders to define technical roadmaps and clearly explain architectural options to non-technical audiences. What you'll bring to the team Proven experience designing and implementing Salesforce solutions across Sales Cloud, Service Cloudandfamiliarity withDocuSignand Own by Salesforceadvantageous. Strong knowledge of Salesforce Technical Architecture, security model, governor limits, and performance optimization. Proficiency in Apex, Visualforce, Lightning Web Components (LWC), SOQL/SOSL, and Salesforce APIs. Experience with integration technologies (REST/SOAP APIs, middleware, ETL tools).Hands-on experience with data migration tooling outside of Salesforce native tools, such as Python or dbt for transformation, AWS Glue or DMS for pipeline orchestration, and familiarity with event-driven architectures using tools such as Kafka. Familiarity with DevOps, CI/CD pipelines, and source control (e.g., Git, Copado, Gearset). Solid understanding of data modeling, master data management, and enterprise integration patterns. What's In It For You 25 paid holidays including bank holidays Company Pension Scheme paid up to 8% Healthcare Cash Plan Life Insurance and group income protection scheme Cycle to work scheme Enhanced Maternity & Paternity Cover We believe in fairness and as an equal opportunities employer we work hard to foster an inclusive environment, a place where you can truly be yourself and be treated fairly. We're interested in what you can do, not just what you've done. Even if you don't meet every requirement listed, we'd still love to hear from you!
24/06/2026
Full time
About The Role You'll design, develop, and implement scalable, high-quality solutions on the Salesforce platform. This role requires a blend of technical expertise, leadership skills, and business acumen to ensure solutions align with organizational goals and industry best practices. The Salesforce Technical Architect will work closely with fellow Architects from other areas, enabling a holistic approach to our solutions. Where a problem is better solved outside of Salesforce, this architect is expected to say so and propose the right tool - this includes leveraging opportunities that AI-related solutions present. They will also work closely with stakeholders, developers, administrators, and product managers to deliver end-to-end Salesforce solutions that support business growth and innovation. What you'll be doing Own the end-to-end design of scalable, maintainable Salesforce solutions that align with enterprise architecture and business goals. Translate complex requirements into best-practice solutions while continuously evaluating the broader tech stack. Enforce design, build, and security standards across the development team to ensure performance and compliance. Oversee the development, integration, and deployment of Salesforce applications from planning to delivery. Evaluate tool suitability, recommending complementary or alternative technologies (like ETL tools, databases, and AI solutions) where they offer better outcomes. Partner with other architects to design robust integrations between Salesforce and external systems like ERPs and data warehouses. Define data models, migration strategies, and quality standards while ensuring compliance with privacy regulations. Collaborate with business stakeholders to define technical roadmaps and clearly explain architectural options to non-technical audiences. What you'll bring to the team Proven experience designing and implementing Salesforce solutions across Sales Cloud, Service Cloudandfamiliarity withDocuSignand Own by Salesforceadvantageous. Strong knowledge of Salesforce Technical Architecture, security model, governor limits, and performance optimization. Proficiency in Apex, Visualforce, Lightning Web Components (LWC), SOQL/SOSL, and Salesforce APIs. Experience with integration technologies (REST/SOAP APIs, middleware, ETL tools).Hands-on experience with data migration tooling outside of Salesforce native tools, such as Python or dbt for transformation, AWS Glue or DMS for pipeline orchestration, and familiarity with event-driven architectures using tools such as Kafka. Familiarity with DevOps, CI/CD pipelines, and source control (e.g., Git, Copado, Gearset). Solid understanding of data modeling, master data management, and enterprise integration patterns. What's In It For You 25 paid holidays including bank holidays Company Pension Scheme paid up to 8% Healthcare Cash Plan Life Insurance and group income protection scheme Cycle to work scheme Enhanced Maternity & Paternity Cover We believe in fairness and as an equal opportunities employer we work hard to foster an inclusive environment, a place where you can truly be yourself and be treated fairly. We're interested in what you can do, not just what you've done. Even if you don't meet every requirement listed, we'd still love to hear from you!
Wood Mackenzie is the global leader in analytics, insights and proprietary data across the entire energy and natural resources landscape.For over 50 years our work has guided the decisions of the world's most influential energy producers, utilities companies, financial institutions and governments.Now, with the world's energy system more complex and interconnected than ever before, sector-specific views are no longer enough. That's why we've redefined what's possible with Intelligence Connected.By fusing our unparalleled proprietary data with the sharpest analytical minds, all supercharged by Synoptic AI, we deliver a clear, interconnected view of the entire value chain. Our trusted team of 2,700 experts across 30 countries breaks siloes and connects industries, markets and regions across the globe.This empowers our customers to identify risk sooner, spot opportunities faster and recalibrate strategy with confidence - whether planning days, weeks, months or decades ahead.Wood MackenzieIntelligence ConnectedWoodMac.comWood Mackenzie Brand VideoWood Mackenzie ValuesInclusive - we succeed togetherTrusting - we choose to trust each otherCustomer committed - we put customers at the heart of our decisionsFuture Focused - we accelerate changeCurious - we turn knowledge into actionRole OverviewAs our Salesforce Administrator (full-time basis), you'll be the driving force behind a platform used daily by teams across the globe, ensuring it works smarter, faster, and more effectively for everyone who depends on it.You'll sit at the intersection of technology and business, translating complex operational needs into elegant platform solutions-shaping how our people work and directly enabling commercial success, whilst ensuring data quality, security, and usability.Wood Mackenzie follows a hybrid work structure where employees are to be in the office a minimum of 2 days per week.Key ResponsibilitiesPlatform ManagementConfigure Salesforce objects, fields, page layouts, record types, and validation rulesManage user accounts, profiles, roles, permission sets, and access controlsMaintain system security and data integrityAutomation & ConfigurationBuild and manage automation using Flows, Approval Processes, Apex, Validation Rules, APIs, Dynamic Forms etcCreate reports and dashboards for business insightsCustomize Salesforce using declarative tools (no/low code)Data ManagementImport, export, and clean data using tools like Data LoaderPerform regular data audits and deduplicationManage backups and data recovery processesBe familiar with OwnBackup Archiving toolsSystem OptimizationGather requirements from stakeholders and translate them into Salesforce solutionsMonitor platform usage and recommend improvementsStay current with Salesforce releases and new featuresRequired Skills & QualificationsTechnical SkillsStrong knowledge of Salesforce configurationExperience with Flows and automation toolsReporting and dashboard creationBasic understanding of Salesforce data modelFamiliarity with AppExchange appsKnowledge of Apex codeSoft SkillsStrong problem-solving and analytical skillsExcellent communication with technical and non-technical usersAttention to detailAbility to manage multiple requests and prioritiesEducation & CertificationsSalesforce Certified AdministratorPlatform App Builder and Agentforce certifications are a plusTypical Tools UsedSalesforce SetupData LoaderSalesforce Flow BuilderReports & DashboardsAppExchangeJiraCopadoOwnBackUp ArchiveEqual OpportunitiesWe are an equal opportunities employer. This means we are committed to recruiting the best people regardless of their race, colour, religion, age, sex, national origin, disability or protected veteran status. You can find out more about your rights under the law at
23/06/2026
Full time
Wood Mackenzie is the global leader in analytics, insights and proprietary data across the entire energy and natural resources landscape.For over 50 years our work has guided the decisions of the world's most influential energy producers, utilities companies, financial institutions and governments.Now, with the world's energy system more complex and interconnected than ever before, sector-specific views are no longer enough. That's why we've redefined what's possible with Intelligence Connected.By fusing our unparalleled proprietary data with the sharpest analytical minds, all supercharged by Synoptic AI, we deliver a clear, interconnected view of the entire value chain. Our trusted team of 2,700 experts across 30 countries breaks siloes and connects industries, markets and regions across the globe.This empowers our customers to identify risk sooner, spot opportunities faster and recalibrate strategy with confidence - whether planning days, weeks, months or decades ahead.Wood MackenzieIntelligence ConnectedWoodMac.comWood Mackenzie Brand VideoWood Mackenzie ValuesInclusive - we succeed togetherTrusting - we choose to trust each otherCustomer committed - we put customers at the heart of our decisionsFuture Focused - we accelerate changeCurious - we turn knowledge into actionRole OverviewAs our Salesforce Administrator (full-time basis), you'll be the driving force behind a platform used daily by teams across the globe, ensuring it works smarter, faster, and more effectively for everyone who depends on it.You'll sit at the intersection of technology and business, translating complex operational needs into elegant platform solutions-shaping how our people work and directly enabling commercial success, whilst ensuring data quality, security, and usability.Wood Mackenzie follows a hybrid work structure where employees are to be in the office a minimum of 2 days per week.Key ResponsibilitiesPlatform ManagementConfigure Salesforce objects, fields, page layouts, record types, and validation rulesManage user accounts, profiles, roles, permission sets, and access controlsMaintain system security and data integrityAutomation & ConfigurationBuild and manage automation using Flows, Approval Processes, Apex, Validation Rules, APIs, Dynamic Forms etcCreate reports and dashboards for business insightsCustomize Salesforce using declarative tools (no/low code)Data ManagementImport, export, and clean data using tools like Data LoaderPerform regular data audits and deduplicationManage backups and data recovery processesBe familiar with OwnBackup Archiving toolsSystem OptimizationGather requirements from stakeholders and translate them into Salesforce solutionsMonitor platform usage and recommend improvementsStay current with Salesforce releases and new featuresRequired Skills & QualificationsTechnical SkillsStrong knowledge of Salesforce configurationExperience with Flows and automation toolsReporting and dashboard creationBasic understanding of Salesforce data modelFamiliarity with AppExchange appsKnowledge of Apex codeSoft SkillsStrong problem-solving and analytical skillsExcellent communication with technical and non-technical usersAttention to detailAbility to manage multiple requests and prioritiesEducation & CertificationsSalesforce Certified AdministratorPlatform App Builder and Agentforce certifications are a plusTypical Tools UsedSalesforce SetupData LoaderSalesforce Flow BuilderReports & DashboardsAppExchangeJiraCopadoOwnBackUp ArchiveEqual OpportunitiesWe are an equal opportunities employer. This means we are committed to recruiting the best people regardless of their race, colour, religion, age, sex, national origin, disability or protected veteran status. You can find out more about your rights under the law at
Salary: £40,000 - 45,000 per year Requirements Strong commercial experience in Salesforce Administration and/or Salesforce Analyst roles Salesforce certifications such as Salesforce Administrator, Salesforce Architect certifications, or similar Strong knowledge of Salesforce products including Sales Cloud, Service Cloud and Experience Cloud Experience with Salesforce automation tools, workflows, data modelling and integrations Experience translating business requirements into technical solutions Strong understanding of security models, user permissions and data management within Salesforce Excellent troubleshooting and problem solving skills Strong communication skills with the ability to work effectively with both technical and non technical stakeholders Experience creating reports, dashboards and business insights from Salesforce data Excellent documentation and organisational skills Degree educated in Computer Science, Engineering or a related discipline is beneficial Responsibilities Administer, maintain and continuously improve our Salesforce platform Design and implement scalable Salesforce solutions aligned with business requirements Manage user accounts, permissions, profiles and security settings Configure fields, objects, page layouts and workflows to support business processes Develop and enhance automation using Salesforce tools and best practice methodologies Support integration activities between Salesforce and other business systems Establish and maintain governance, change management and release management processes Create and maintain reports and dashboards for business stakeholders Manage data quality, imports, audits and ongoing system maintenance Provide user support, troubleshooting and training across the organisation Maintain comprehensive technical and functional documentation Collaborate with stakeholders to identify opportunities for process improvement and increased efficiency Technologies Architect Cloud Support Salesforce Security Apex API CRM DevOps Flow More We are an established technology company that delivers secure software solutions to a global customer base. This is a hybrid role based in Leicestershire, with public transport options from Leicester, Market Harborough and Rugby, although it is easier if you drive. You will join a collaborative, technology focused organisation and take ownership of a business critical Salesforce environment, combining platform administration, optimisation, automation and stakeholder engagement. The salary is £40,000 to £45,000 per annum plus benefits, and we are committed to creating an inclusive and accessible recruitment process. last updated 25 week of 2026
23/06/2026
Full time
Salary: £40,000 - 45,000 per year Requirements Strong commercial experience in Salesforce Administration and/or Salesforce Analyst roles Salesforce certifications such as Salesforce Administrator, Salesforce Architect certifications, or similar Strong knowledge of Salesforce products including Sales Cloud, Service Cloud and Experience Cloud Experience with Salesforce automation tools, workflows, data modelling and integrations Experience translating business requirements into technical solutions Strong understanding of security models, user permissions and data management within Salesforce Excellent troubleshooting and problem solving skills Strong communication skills with the ability to work effectively with both technical and non technical stakeholders Experience creating reports, dashboards and business insights from Salesforce data Excellent documentation and organisational skills Degree educated in Computer Science, Engineering or a related discipline is beneficial Responsibilities Administer, maintain and continuously improve our Salesforce platform Design and implement scalable Salesforce solutions aligned with business requirements Manage user accounts, permissions, profiles and security settings Configure fields, objects, page layouts and workflows to support business processes Develop and enhance automation using Salesforce tools and best practice methodologies Support integration activities between Salesforce and other business systems Establish and maintain governance, change management and release management processes Create and maintain reports and dashboards for business stakeholders Manage data quality, imports, audits and ongoing system maintenance Provide user support, troubleshooting and training across the organisation Maintain comprehensive technical and functional documentation Collaborate with stakeholders to identify opportunities for process improvement and increased efficiency Technologies Architect Cloud Support Salesforce Security Apex API CRM DevOps Flow More We are an established technology company that delivers secure software solutions to a global customer base. This is a hybrid role based in Leicestershire, with public transport options from Leicester, Market Harborough and Rugby, although it is easier if you drive. You will join a collaborative, technology focused organisation and take ownership of a business critical Salesforce environment, combining platform administration, optimisation, automation and stakeholder engagement. The salary is £40,000 to £45,000 per annum plus benefits, and we are committed to creating an inclusive and accessible recruitment process. last updated 25 week of 2026
At Hudl, we build great teams. We hire the best of the best to ensure you're working with people you can constantly learn from. You're trusted to get your work done your way while testing the limits of what's possible and what's next. We work hard to provide a culture where everyone feels supported, and our employees feel it-their votes helped us become one of Newsweek's Top 100 Global Most Loved Workplaces. We think of ourselves as the team behind the team, supporting the lifelong impact sports can have: the lessons in teamwork and dedication; the influence of inspiring coaches; and the opportunities to reach new heights. That's why we help teams from all over the world see their game differently. Our products make it easier for coaches and athletes at any level to capture video, analyze data, share highlights and more. Your Role Hudl's Revenue Operations and Enablement Team is focused on unlocking efficiency and increasing productivity for our client facing roles, especially when it comes to the revenue cycle. We're looking for a Salesforce Administrator to provide technical expertise to our team. You'll be responsible for managing and enhancing our core tech stack. Revenue Operations (think: business analysts) gathers user requirements, Revenue Systems (that's us!) builds a technical solution, and Sales Enablement trains users. In this role, you'll: Be the expert. You'll embrace new technologies, and quickly level up your knowledge of our systems. You'll educate and empower your coworkers on how to leverage technology to improve performance. Practice servant leadership. You'll provide top tier support to internal customers, leading by example. Collaborate. You'll work closely with Sales Enablement and Revenue Operations teams to implement innovative solutions. Drive innovation. By leading the implementation of new ideas, you'll optimise our systems and empower our reps. For this role, we're currently considering candidates who live within a commuting distance of our offices in London. But with our flexible work policy, there aren't any current requirements for the number of days you come to the office. Must Haves Experienced. You've worked in a revenue or sales operations role using Salesforce, Salesforce CPQ, Salesloft or similar systems. Bonus points if that experience includes working with a globally distributed sales team! Self motivated. You take ownership of learning new processes and any outcomes on your plate. Passionate. Helping (sales)people work with technology is something you care deeply about. Organised. You can juggle multiple responsibilities effectively, and know how to deliver results in a high performance environment. Team player. You're down to share not only the workload, but also your knowledge with peers. Nice to Haves Certified. You've had formal training or certification in Salesforce Administration, Apex Development or Salesforce CPQ. Agile familiar. We work with Agile methodologies and manage work in Jira-and you have too. SaaS experience. You previously had a role within a SaaS model and business. Our Role Champion work life harmony. We'll give you the flexibility you need in your work life (e.g., flexible vacation time above any required statutory leave, company wide holidays and timeout (meeting free) days, remote work options and more) so you can enjoy your personal life too. Guarantee autonomy. We have an open, honest culture and we trust our people from day one. Your team will support you, but you'll own your work and have the agency to try new ideas. Encourage career growth. We're lifelong learners who encourage professional development. We'll give you tons of resources and opportunities to keep growing. Provide an environment to help you succeed. We've invested in our offices, designing incredible spaces with our employees in mind. But whether you're at the office or working remotely, we'll provide you the tech you need to do your best work. Support your wellbeing. Depending on location, we offer medical and retirement benefits for employees-but no matter where you're located, we have resources like our Employee Assistance Program and employee resource groups to support your mental health. Compensation The base salary range for this role is displayed below-starting salaries will typically fall near the middle of this range. We make compensation decisions based on an individual's experience, skills and education in line with our internal pay equity practices. Base Salary Range Inclusion at Hudl Hudl is an equal opportunity employer. Through our actions, behaviors and attitude, we'll create an environment where everyone, no matter their differences, feels like they belong. We offer resources to ensure our employees feel safe bringing their authentic selves to work, including employee resource groups and communities. But we recognize there's ongoing work to be done, which is why we track our efforts and commitments in annual inclusion reports. We also know imposter syndrome is real and the confidence gap can get in the way of meeting spectacular candidates. Please don't hesitate to apply-we'd love to hear from you. We comply with all legal requirements for equal employment opportunity and record keeping. Individuals seeking employment at Hudl are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. The Regulation (EU) 2016/679 and the applicable national data processing regulations (together, the "Applicable Legislation") for candidates applying to the positions in the EU provide you the following information. Hudl and its affiliates act as data controllers in relation to the personal data Hudl collects in connection with its recruiting and hiring processes, as well as with data subprocessors engaged by Hudl to help manage those processes. Hudl's headquarters and its sub processes are located in the USA. If you are located outside of the USA, your personal data will be transferred to the USA once you submit it through our careers site. Diversity information is defined by the DPA as "sensitive". The information you give will be held on both manual and electronic systems by Hudl.
23/06/2026
Full time
At Hudl, we build great teams. We hire the best of the best to ensure you're working with people you can constantly learn from. You're trusted to get your work done your way while testing the limits of what's possible and what's next. We work hard to provide a culture where everyone feels supported, and our employees feel it-their votes helped us become one of Newsweek's Top 100 Global Most Loved Workplaces. We think of ourselves as the team behind the team, supporting the lifelong impact sports can have: the lessons in teamwork and dedication; the influence of inspiring coaches; and the opportunities to reach new heights. That's why we help teams from all over the world see their game differently. Our products make it easier for coaches and athletes at any level to capture video, analyze data, share highlights and more. Your Role Hudl's Revenue Operations and Enablement Team is focused on unlocking efficiency and increasing productivity for our client facing roles, especially when it comes to the revenue cycle. We're looking for a Salesforce Administrator to provide technical expertise to our team. You'll be responsible for managing and enhancing our core tech stack. Revenue Operations (think: business analysts) gathers user requirements, Revenue Systems (that's us!) builds a technical solution, and Sales Enablement trains users. In this role, you'll: Be the expert. You'll embrace new technologies, and quickly level up your knowledge of our systems. You'll educate and empower your coworkers on how to leverage technology to improve performance. Practice servant leadership. You'll provide top tier support to internal customers, leading by example. Collaborate. You'll work closely with Sales Enablement and Revenue Operations teams to implement innovative solutions. Drive innovation. By leading the implementation of new ideas, you'll optimise our systems and empower our reps. For this role, we're currently considering candidates who live within a commuting distance of our offices in London. But with our flexible work policy, there aren't any current requirements for the number of days you come to the office. Must Haves Experienced. You've worked in a revenue or sales operations role using Salesforce, Salesforce CPQ, Salesloft or similar systems. Bonus points if that experience includes working with a globally distributed sales team! Self motivated. You take ownership of learning new processes and any outcomes on your plate. Passionate. Helping (sales)people work with technology is something you care deeply about. Organised. You can juggle multiple responsibilities effectively, and know how to deliver results in a high performance environment. Team player. You're down to share not only the workload, but also your knowledge with peers. Nice to Haves Certified. You've had formal training or certification in Salesforce Administration, Apex Development or Salesforce CPQ. Agile familiar. We work with Agile methodologies and manage work in Jira-and you have too. SaaS experience. You previously had a role within a SaaS model and business. Our Role Champion work life harmony. We'll give you the flexibility you need in your work life (e.g., flexible vacation time above any required statutory leave, company wide holidays and timeout (meeting free) days, remote work options and more) so you can enjoy your personal life too. Guarantee autonomy. We have an open, honest culture and we trust our people from day one. Your team will support you, but you'll own your work and have the agency to try new ideas. Encourage career growth. We're lifelong learners who encourage professional development. We'll give you tons of resources and opportunities to keep growing. Provide an environment to help you succeed. We've invested in our offices, designing incredible spaces with our employees in mind. But whether you're at the office or working remotely, we'll provide you the tech you need to do your best work. Support your wellbeing. Depending on location, we offer medical and retirement benefits for employees-but no matter where you're located, we have resources like our Employee Assistance Program and employee resource groups to support your mental health. Compensation The base salary range for this role is displayed below-starting salaries will typically fall near the middle of this range. We make compensation decisions based on an individual's experience, skills and education in line with our internal pay equity practices. Base Salary Range Inclusion at Hudl Hudl is an equal opportunity employer. Through our actions, behaviors and attitude, we'll create an environment where everyone, no matter their differences, feels like they belong. We offer resources to ensure our employees feel safe bringing their authentic selves to work, including employee resource groups and communities. But we recognize there's ongoing work to be done, which is why we track our efforts and commitments in annual inclusion reports. We also know imposter syndrome is real and the confidence gap can get in the way of meeting spectacular candidates. Please don't hesitate to apply-we'd love to hear from you. We comply with all legal requirements for equal employment opportunity and record keeping. Individuals seeking employment at Hudl are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. The Regulation (EU) 2016/679 and the applicable national data processing regulations (together, the "Applicable Legislation") for candidates applying to the positions in the EU provide you the following information. Hudl and its affiliates act as data controllers in relation to the personal data Hudl collects in connection with its recruiting and hiring processes, as well as with data subprocessors engaged by Hudl to help manage those processes. Hudl's headquarters and its sub processes are located in the USA. If you are located outside of the USA, your personal data will be transferred to the USA once you submit it through our careers site. Diversity information is defined by the DPA as "sensitive". The information you give will be held on both manual and electronic systems by Hudl.
The Business Analyst plays a pivotal role within the Digital, Data and Technology (DDaT) team, supporting the successful delivery, optimisation, and adoption of platform solutions across the RCGP. Reporting to the Head of Programmes/Programme Manager, the postholder is responsible for analysing business needs, translating them into clear technical and functional requirements, and ensuring that digital solutions align with organisational priorities and user expectations. Working closely with product owners, platform specialists, project teams, and stakeholders across the College, the Business Analyst ensures that system changes are well understood, effectively communicated, and embedded in a way that supports operational efficiency and strategic goals. Through structured business analysis, process mapping, user engagement, and continuous improvement activity, the role contributes to maximising the value of platform technologies and advancing the organisation's wider digital transformation. Key responsibilities Lead the end to end process of gathering, analysing, validating, and documenting business requirements for platform development. Ensure requirements are clear, prioritised, and aligned with organisational objectives. Liaise with the Business Analyst and Training Manager on business needs across RCGP, translating requirements into clear functional and technical specifications for platform development. Work closely with DDaT teams, platform specialists, project managers, and stakeholders across RCGP. Act as a bridge between technical teams and business users to ensure shared understanding of needs and solutions. Qualifications Degree level education in a relevant field (e.g., Information Systems, Business Analysis, Digital Technologies, or equivalent experience). Professional certification in Business Analysis (e.g., BCS Business Analysis, IIBA ECBA/CCBA/CBAP) is desirable. Salesforce certifications (e.g., Salesforce Administrator, Business Analyst, or Platform App Builder) are highly desirable. The successful candidate will share our corporate values. In return, the College offers excellent terms and conditions. Mandatory EEO: The mandatory EEO statement mandatory.
23/06/2026
Full time
The Business Analyst plays a pivotal role within the Digital, Data and Technology (DDaT) team, supporting the successful delivery, optimisation, and adoption of platform solutions across the RCGP. Reporting to the Head of Programmes/Programme Manager, the postholder is responsible for analysing business needs, translating them into clear technical and functional requirements, and ensuring that digital solutions align with organisational priorities and user expectations. Working closely with product owners, platform specialists, project teams, and stakeholders across the College, the Business Analyst ensures that system changes are well understood, effectively communicated, and embedded in a way that supports operational efficiency and strategic goals. Through structured business analysis, process mapping, user engagement, and continuous improvement activity, the role contributes to maximising the value of platform technologies and advancing the organisation's wider digital transformation. Key responsibilities Lead the end to end process of gathering, analysing, validating, and documenting business requirements for platform development. Ensure requirements are clear, prioritised, and aligned with organisational objectives. Liaise with the Business Analyst and Training Manager on business needs across RCGP, translating requirements into clear functional and technical specifications for platform development. Work closely with DDaT teams, platform specialists, project managers, and stakeholders across RCGP. Act as a bridge between technical teams and business users to ensure shared understanding of needs and solutions. Qualifications Degree level education in a relevant field (e.g., Information Systems, Business Analysis, Digital Technologies, or equivalent experience). Professional certification in Business Analysis (e.g., BCS Business Analysis, IIBA ECBA/CCBA/CBAP) is desirable. Salesforce certifications (e.g., Salesforce Administrator, Business Analyst, or Platform App Builder) are highly desirable. The successful candidate will share our corporate values. In return, the College offers excellent terms and conditions. Mandatory EEO: The mandatory EEO statement mandatory.
I am representing an established organisation who are seeking a hands-on CRM System Administrator to support operational needs within its Salesforce environment. This role is focused on ensuring the CRM remains a trusted, accurate source of truth for pipeline, contracts, and revenue data, while supporting business users and maintaining strong data governance. Key Responsibilities: Day-to-day Salesforce administration, including users, permissions, and configuration Ongoing data hygiene: deduplication, clean-up of dormant/orphaned records, and maintaining data quality standards Management of picklists, record types, validation rules, and page layouts Supporting controlled changes and releases (e.g. sandbox to production) Maintaining a robust data quality framework across key CRM objects Assisting with reconciliation activities between CRM and finance systems Building and maintaining reports and dashboards (pipeline, bookings, revenue, renewals) Providing first-line user support, onboarding guidance, and basic documentation Requirements: Proven experience in Salesforce or a similar CRM system within a commercial environment Strong focus on data quality, governance, and reporting accuracy Confident working with Excel and data cleansing tasks Strong communication skills with a service-oriented mindset Understanding of B2B revenue processes (desirable) Salesforce Admin certification (ADM 201) advantageous This is a full time, temporary role and for the right candidate, it could develop in to a permanent position. Hybrid working is offered. Interviews are commencing immediately. If you are interested, please contact Emily at Pure.
23/06/2026
Seasonal
I am representing an established organisation who are seeking a hands-on CRM System Administrator to support operational needs within its Salesforce environment. This role is focused on ensuring the CRM remains a trusted, accurate source of truth for pipeline, contracts, and revenue data, while supporting business users and maintaining strong data governance. Key Responsibilities: Day-to-day Salesforce administration, including users, permissions, and configuration Ongoing data hygiene: deduplication, clean-up of dormant/orphaned records, and maintaining data quality standards Management of picklists, record types, validation rules, and page layouts Supporting controlled changes and releases (e.g. sandbox to production) Maintaining a robust data quality framework across key CRM objects Assisting with reconciliation activities between CRM and finance systems Building and maintaining reports and dashboards (pipeline, bookings, revenue, renewals) Providing first-line user support, onboarding guidance, and basic documentation Requirements: Proven experience in Salesforce or a similar CRM system within a commercial environment Strong focus on data quality, governance, and reporting accuracy Confident working with Excel and data cleansing tasks Strong communication skills with a service-oriented mindset Understanding of B2B revenue processes (desirable) Salesforce Admin certification (ADM 201) advantageous This is a full time, temporary role and for the right candidate, it could develop in to a permanent position. Hybrid working is offered. Interviews are commencing immediately. If you are interested, please contact Emily at Pure.
Salesforce Implementation Specialist Sheffield City Centre (office-based and hybrid) Salary: £65,000 - £80,000 UniHomes is hiring a Lead Salesforce Implementation Specialist with Agentforce capability end-to-end as Sales Cloud transitions from a system of record to an agentic platform. Reporting to the Head of CRM, you will lead the Agentforce function at UniHomes - owning design, build, governance, observability and adoption across Sales and Service, and growing a small team around you as the work scales. You will work shoulder-to-shoulder with our Salesforce Implementation Specialist and our AI Product Manager to make sure Agentforce and our broader AI stack pull in the same direction. Above all, you are a change agent. You are energized by the pace of change in this space, you want to be at the front of it rather than catching up to it, and you want to make a real difference to how UniHomes sells, serves and grows. You bring others with you - colleagues, stakeholders, and the wider business - so that Agentforce lands as a step change in how we work, not just another platform rollout. UniHomes is positive about AI and what it can do for our colleagues, our customers and our business - and we want someone who shares that outlook. You bring a can do attitude to it: curious, confident, and quick to find the opportunity rather than the objection. We trust this role to champion AI inside the organisation and to use it, confidently and responsibly, wherever it makes us faster, sharper or better at what we do. Key responsibilities: Own the Agentforce roadmap - what we build, in what order, and how it integrates with the rest of our Salesforce footprint and our AI stack. Lead the design and build of Agentforce agents (Sales, Service, lead generation, qualification, nurturing) using Agent Builder, Prompt Builder, Atlas Reasoning Engine and Data Cloud. Own agent governance: trust layer configuration, audit, evaluation and the policies that keep our agents safe to put in front of customers. Stand up agent observability so we know how agents are performing in production and can iterate quickly. Drive adoption across Sales and Service teams - training, change management and feedback loops. Build and lead a small Agentforce team as the function scales - setting direction, raising the bar on craft, and developing the people in it. Partner with the Salesforce Architect on the underlying platform footprint and with the AI Product Manager on cross business opportunity discovery. Be the accountable owner of Agentforce inside UniHomes - the senior face to stakeholders, to leadership and to Salesforce themselves. Skills and experience: Proven hands on experience designing, building and shipping Agentforce or comparable Salesforce AI capabilities (Einstein, Copilot Studio, similar). Strong Salesforce administration foundations; Salesforce Certified Administrator preferred, Agentforce Specialist or equivalent strongly preferred. Practical experience with Salesforce development (Apex, Flows, Lightning) and AI tooling (prompt design, RAG, evaluation). Comfortable owning a workstream end to end - design, build, governance, adoption and reporting. Excellent communication and stakeholder management; comfortable leading a workstream, growing a team, and influencing peers and senior leaders alike. Track record as a senior IC stepping into leadership, or prior experience leading a small technical team. Pragmatic, outcome driven, and comfortable in an SME pace of decision making. Genuinely positive about AI and what it can do for colleagues, customers and the business - a can do mindset, with the confidence to champion it and bring others with you. Desirable: Experience setting up agent observability tooling. Background in marketplaces, lettings, utilities or consumer facing platforms. What do you get when you work here? Working in our stunning new office at New Era Square in the centre of Sheffield, you will get complimentary breakfast, hot & cold drinks, snacks, pool table, holidays, length of service days, voluntary day, enhanced pension scheme, pension salary sacrifice scheme, healthcare scheme, Employee Assistant Programme, sick pay, enhanced maternity & paternity pay, career progression, a commitment to personal and professional development, employee awards, refer a friend scheme, staff discounts, mental health and financial support, and company social events. We are committed to fostering an inclusive and diverse workplace where everyone can thrive and where individuals are valued for their unique perspectives. We welcome candidates from all backgrounds, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. Please let us know if you require any reasonable adjustments to make the recruitment process more accessible to you. Applicants must already have the permanent and unrestricted right to work in the UK. Unfortunately, we are unable to offer visa sponsorship as we do not hold a sponsor licence.
21/06/2026
Full time
Salesforce Implementation Specialist Sheffield City Centre (office-based and hybrid) Salary: £65,000 - £80,000 UniHomes is hiring a Lead Salesforce Implementation Specialist with Agentforce capability end-to-end as Sales Cloud transitions from a system of record to an agentic platform. Reporting to the Head of CRM, you will lead the Agentforce function at UniHomes - owning design, build, governance, observability and adoption across Sales and Service, and growing a small team around you as the work scales. You will work shoulder-to-shoulder with our Salesforce Implementation Specialist and our AI Product Manager to make sure Agentforce and our broader AI stack pull in the same direction. Above all, you are a change agent. You are energized by the pace of change in this space, you want to be at the front of it rather than catching up to it, and you want to make a real difference to how UniHomes sells, serves and grows. You bring others with you - colleagues, stakeholders, and the wider business - so that Agentforce lands as a step change in how we work, not just another platform rollout. UniHomes is positive about AI and what it can do for our colleagues, our customers and our business - and we want someone who shares that outlook. You bring a can do attitude to it: curious, confident, and quick to find the opportunity rather than the objection. We trust this role to champion AI inside the organisation and to use it, confidently and responsibly, wherever it makes us faster, sharper or better at what we do. Key responsibilities: Own the Agentforce roadmap - what we build, in what order, and how it integrates with the rest of our Salesforce footprint and our AI stack. Lead the design and build of Agentforce agents (Sales, Service, lead generation, qualification, nurturing) using Agent Builder, Prompt Builder, Atlas Reasoning Engine and Data Cloud. Own agent governance: trust layer configuration, audit, evaluation and the policies that keep our agents safe to put in front of customers. Stand up agent observability so we know how agents are performing in production and can iterate quickly. Drive adoption across Sales and Service teams - training, change management and feedback loops. Build and lead a small Agentforce team as the function scales - setting direction, raising the bar on craft, and developing the people in it. Partner with the Salesforce Architect on the underlying platform footprint and with the AI Product Manager on cross business opportunity discovery. Be the accountable owner of Agentforce inside UniHomes - the senior face to stakeholders, to leadership and to Salesforce themselves. Skills and experience: Proven hands on experience designing, building and shipping Agentforce or comparable Salesforce AI capabilities (Einstein, Copilot Studio, similar). Strong Salesforce administration foundations; Salesforce Certified Administrator preferred, Agentforce Specialist or equivalent strongly preferred. Practical experience with Salesforce development (Apex, Flows, Lightning) and AI tooling (prompt design, RAG, evaluation). Comfortable owning a workstream end to end - design, build, governance, adoption and reporting. Excellent communication and stakeholder management; comfortable leading a workstream, growing a team, and influencing peers and senior leaders alike. Track record as a senior IC stepping into leadership, or prior experience leading a small technical team. Pragmatic, outcome driven, and comfortable in an SME pace of decision making. Genuinely positive about AI and what it can do for colleagues, customers and the business - a can do mindset, with the confidence to champion it and bring others with you. Desirable: Experience setting up agent observability tooling. Background in marketplaces, lettings, utilities or consumer facing platforms. What do you get when you work here? Working in our stunning new office at New Era Square in the centre of Sheffield, you will get complimentary breakfast, hot & cold drinks, snacks, pool table, holidays, length of service days, voluntary day, enhanced pension scheme, pension salary sacrifice scheme, healthcare scheme, Employee Assistant Programme, sick pay, enhanced maternity & paternity pay, career progression, a commitment to personal and professional development, employee awards, refer a friend scheme, staff discounts, mental health and financial support, and company social events. We are committed to fostering an inclusive and diverse workplace where everyone can thrive and where individuals are valued for their unique perspectives. We welcome candidates from all backgrounds, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. Please let us know if you require any reasonable adjustments to make the recruitment process more accessible to you. Applicants must already have the permanent and unrestricted right to work in the UK. Unfortunately, we are unable to offer visa sponsorship as we do not hold a sponsor licence.
Are you a highly organised individual who enjoys improving processes and keeping operations running smoothly? If so, this is an excellent opportunity to join a collaborative and forward-thinking team as a Senior Administrator. Up to £27.5k basic salary DOE This role offers genuine career progression, exposure to multiple areas of the business, and a comprehensive benefits package, including Peppy healthcare App and generous holiday entitlement. Ideal Location: Leeds, United Kingdom, LS2 The Role: As a Senior Administrator, you will play a key role in supporting our client's field teams and ensuring operational excellence across the business. You will act as a central point of coordination, working closely with internal teams, suppliers, and third-party partners. Key Responsibilities Maintain clear and effective communication between internal teams, external partners, and suppliers Support field team activities, including organising training sessions and events Attend and support the organisation of client offsite conferences and meetings Produce and distribute account toolkits and field documentation to agreed standards and deadlines Coordinate with third-party suppliers to manage equipment purchasing, distribution, and asset tracking Support service delivery through troubleshooting and problem resolution Set up and maintain Salesforce and reporting systems on tablets and mobile devices Work cross-functionally to resolve day-to-day operational issues Review, document, and improve existing processes and systems, providing recommendations to drive cost and service improvements We recognise that people are the key to our success, which is why we place great emphasis on providing exceptional rewards and fostering excellent career development opportunities. What's in It for You? Up to £27.5k per annum depending on experience Hybrid working (3 days per week in the office) Generous Holiday Package: Recoup with 26 days of holiday plus bank holidays, extending by one day each year of service up to a generous 31 days with the flexibility to buy and sell holiday days. Pension Plan: Secure your future with a generous pension plan Dedicated days for giving back to the community through charitable activities. Perks at Work: Access to a wide range of discounts including gym discounts Peppy: Confidential access to expert health support across areas like fertility, menopause, pregnancy, and more. DIGICARE+ App: Enjoy convenient access to second opinions from doctors, personalised counselling sessions and expert nutritionist advice. Enhanced maternity/paternity leave
21/06/2026
Full time
Are you a highly organised individual who enjoys improving processes and keeping operations running smoothly? If so, this is an excellent opportunity to join a collaborative and forward-thinking team as a Senior Administrator. Up to £27.5k basic salary DOE This role offers genuine career progression, exposure to multiple areas of the business, and a comprehensive benefits package, including Peppy healthcare App and generous holiday entitlement. Ideal Location: Leeds, United Kingdom, LS2 The Role: As a Senior Administrator, you will play a key role in supporting our client's field teams and ensuring operational excellence across the business. You will act as a central point of coordination, working closely with internal teams, suppliers, and third-party partners. Key Responsibilities Maintain clear and effective communication between internal teams, external partners, and suppliers Support field team activities, including organising training sessions and events Attend and support the organisation of client offsite conferences and meetings Produce and distribute account toolkits and field documentation to agreed standards and deadlines Coordinate with third-party suppliers to manage equipment purchasing, distribution, and asset tracking Support service delivery through troubleshooting and problem resolution Set up and maintain Salesforce and reporting systems on tablets and mobile devices Work cross-functionally to resolve day-to-day operational issues Review, document, and improve existing processes and systems, providing recommendations to drive cost and service improvements We recognise that people are the key to our success, which is why we place great emphasis on providing exceptional rewards and fostering excellent career development opportunities. What's in It for You? Up to £27.5k per annum depending on experience Hybrid working (3 days per week in the office) Generous Holiday Package: Recoup with 26 days of holiday plus bank holidays, extending by one day each year of service up to a generous 31 days with the flexibility to buy and sell holiday days. Pension Plan: Secure your future with a generous pension plan Dedicated days for giving back to the community through charitable activities. Perks at Work: Access to a wide range of discounts including gym discounts Peppy: Confidential access to expert health support across areas like fertility, menopause, pregnancy, and more. DIGICARE+ App: Enjoy convenient access to second opinions from doctors, personalised counselling sessions and expert nutritionist advice. Enhanced maternity/paternity leave
The Business Analyst plays a pivotal role within the Digital, Data and Technology (DDaT) team, supporting the successful delivery, optimisation, and adoption of platform solutions across the RCGP. Reporting to the Head of Programmes/Programme Manager, the postholder is responsible for analysing business needs, translating them into clear technical and functional requirements, and ensuring that digital solutions align with organisational priorities and user expectations. Working closely with product owners, platform specialists, project teams, and stakeholders across the College, the Business Analyst ensures that system changes are well understood, effectively communicated, and embedded in a way that supports operational efficiency and strategic goals. Through structured business analysis, process mapping, user engagement, and continuous improvement activity, the role contributes to maximising the value of platform technologies and advancing the organisation's wider digital transformation. Key responsibilities Lead the end to end process of gathering, analysing, validating, and documenting business requirements for platform development. Ensure requirements are clear, prioritised, and aligned with organisational objectives. Liaise with the Business Analyst and Training Manager on business needs across RCGP, translating requirements into clear functional and technical specifications for platform development. Work closely with DDaT teams, platform specialists, project managers, and stakeholders across RCGP. Act as a bridge between technical teams and business users to ensure shared understanding of needs and solutions. Qualifications Degree level education in a relevant field (e.g., Information Systems, Business Analysis, Digital Technologies, or equivalent experience). Professional certification in Business Analysis (e.g., BCS Business Analysis, IIBA ECBA/CCBA/CBAP) is desirable. Salesforce certifications (e.g., Salesforce Administrator, Business Analyst, or Platform App Builder) are highly desirable. The successful candidate will share our corporate values. In return, the College offers excellent terms and conditions. Mandatory EEO: The mandatory EEO statement mandatory.
21/06/2026
Full time
The Business Analyst plays a pivotal role within the Digital, Data and Technology (DDaT) team, supporting the successful delivery, optimisation, and adoption of platform solutions across the RCGP. Reporting to the Head of Programmes/Programme Manager, the postholder is responsible for analysing business needs, translating them into clear technical and functional requirements, and ensuring that digital solutions align with organisational priorities and user expectations. Working closely with product owners, platform specialists, project teams, and stakeholders across the College, the Business Analyst ensures that system changes are well understood, effectively communicated, and embedded in a way that supports operational efficiency and strategic goals. Through structured business analysis, process mapping, user engagement, and continuous improvement activity, the role contributes to maximising the value of platform technologies and advancing the organisation's wider digital transformation. Key responsibilities Lead the end to end process of gathering, analysing, validating, and documenting business requirements for platform development. Ensure requirements are clear, prioritised, and aligned with organisational objectives. Liaise with the Business Analyst and Training Manager on business needs across RCGP, translating requirements into clear functional and technical specifications for platform development. Work closely with DDaT teams, platform specialists, project managers, and stakeholders across RCGP. Act as a bridge between technical teams and business users to ensure shared understanding of needs and solutions. Qualifications Degree level education in a relevant field (e.g., Information Systems, Business Analysis, Digital Technologies, or equivalent experience). Professional certification in Business Analysis (e.g., BCS Business Analysis, IIBA ECBA/CCBA/CBAP) is desirable. Salesforce certifications (e.g., Salesforce Administrator, Business Analyst, or Platform App Builder) are highly desirable. The successful candidate will share our corporate values. In return, the College offers excellent terms and conditions. Mandatory EEO: The mandatory EEO statement mandatory.
Description At System C, we build technology that connects care and improves outcomes for millions of people. We are looking for a Jira Administrator, known internally as Business Systems Administrator, to play a key role in keeping our core business platforms running smoothly, securely, and in a way that genuinely supports our teams. This is a hands-on role with a primary focus on Jira Service Management, alongside exposure to other enterprise platforms such as Salesforce and NetSuite. You will be a trusted custodian of our systems, balancing operational reliability with continuous improvement. What you will be doing Owning the day-to-day administration, configuration, and support of Jira and Jira Service Management. Designing and maintaining workflows, automation, permissions, SLAs, dashboards, and reports. Supporting service desk operations through well-configured queues, request types, and customer portals. Working within change management processes and contributing to upgrades, testing, and releases. Supporting colleagues through clear guidance, training, and practical problem solving. Supporting integrations, monitoring data flows, and escalating complex issues when needed. Documenting configurations and processes to support audit readiness and knowledge sharing. Stepping in to provide administration support across other business systems, such as Salesforce and NetSuite, when priorities require so. What you will bring Practical, hands-on experience administering Jira in a business or enterprise environment. A solid understanding of workflows, automation, permissions, SLAs, and reporting. Familiarity with IT service management concepts such as incident, problem, and change. A strong administration mindset, organised, detail-focused, and audit-aware. Clear communication skills and confidence working with both technical and non-technical colleagues. Curiosity and adaptability, with the ability to transfer skills across platforms. Why join System C You will be part of a collaborative, mission-driven organisation where people take ownership, work as one team, and focus on doing the right thing. We offer flexible benefits, support for personal and professional development, and an environment that values learning and continuous improvement.
21/06/2026
Full time
Description At System C, we build technology that connects care and improves outcomes for millions of people. We are looking for a Jira Administrator, known internally as Business Systems Administrator, to play a key role in keeping our core business platforms running smoothly, securely, and in a way that genuinely supports our teams. This is a hands-on role with a primary focus on Jira Service Management, alongside exposure to other enterprise platforms such as Salesforce and NetSuite. You will be a trusted custodian of our systems, balancing operational reliability with continuous improvement. What you will be doing Owning the day-to-day administration, configuration, and support of Jira and Jira Service Management. Designing and maintaining workflows, automation, permissions, SLAs, dashboards, and reports. Supporting service desk operations through well-configured queues, request types, and customer portals. Working within change management processes and contributing to upgrades, testing, and releases. Supporting colleagues through clear guidance, training, and practical problem solving. Supporting integrations, monitoring data flows, and escalating complex issues when needed. Documenting configurations and processes to support audit readiness and knowledge sharing. Stepping in to provide administration support across other business systems, such as Salesforce and NetSuite, when priorities require so. What you will bring Practical, hands-on experience administering Jira in a business or enterprise environment. A solid understanding of workflows, automation, permissions, SLAs, and reporting. Familiarity with IT service management concepts such as incident, problem, and change. A strong administration mindset, organised, detail-focused, and audit-aware. Clear communication skills and confidence working with both technical and non-technical colleagues. Curiosity and adaptability, with the ability to transfer skills across platforms. Why join System C You will be part of a collaborative, mission-driven organisation where people take ownership, work as one team, and focus on doing the right thing. We offer flexible benefits, support for personal and professional development, and an environment that values learning and continuous improvement.
