Coventry Building Society
City, Newcastle Upon Tyne
About the roleWe are looking a Business Development Manager to look after our postcodes DH, DL, NE, SR, TS & YO covering Durham, Newcastle-Upon-Tyne, Sunderland, Teesside and York. This role is responsible for ensuring our Intermediary strategy is actively and effectively promoted across the designated territory, using an agreed blend of face to face and virtual interaction to meet the needs of our intermediary partners. The role holder will shape and drive our broker relationship approach by reviewing market conditions, monitoring business volumes and responding proactively to emerging trends. A deep understanding of each intermediary partner's culture, vision, goals and future requirements will be essential in building long term, productive relationships.The person in post will work collaboratively with their broker firms to develop relationships that benefit all parties. While the position requires achieving high quality appointments and contributing to growth within the intermediary market, it is not a sales target driven role. Instead, success comes from planning effectively, working consultatively and engaging at senior level-often with Managing Directors or senior corporate stakeholders-to identify business opportunities, mitigate risks and develop joint strategies that enhance both the intermediary and end customer experience.Although field based, this role works in close partnership with our high performing telephone team, jointly managing a territory of Mortgage Intermediary brokers and firms with a Telephone Business Development Manager. The role holder will focus on improving the quality and volume of mortgage applications through strong relationship management, while representing the Society's proposition with professionalism and influence. It will also work alongside colleagues in Corporate Accounts, the wider field team and our Coventry based administration and support teams, drawing on their strong understanding of the intermediary and mortgage market to act as a trusted external influencer for key accounts and brokers.Benefits:28 days holiday a year plus bank holidays and a holiday buy/sell schemeAnnual discretionary bonus schemePersonal pension with enhanced contributionsCar allowance or car schemeMaternity, paternity and shared parental leaveExtensive wellbeing supportLife assurance (6 times annual salary)Find out more about the fantastic benefits of joining the Coventry Building Society Group hereWe reserve the right to close this advert early if we receive a high volume of suitable applications.About youTo be successful it's essential that you have current experience in the mortgage intermediary sector, ideally as a Business Development Manager or account management.To be successful in this role it's essential you have:Experience as a business development manager and /or a telephone business development managerStrong mortgage intermediary experienceThe ability to in a consultative way to build long term business relationshipsSound commercial knowledge and solid understanding of the UK mortgage marketAbility to effectively negotiate and influenceExcellent communications skills, with the ability to build rapport and trust with business professionals and stakeholders across all levelsAs a field based role you'll be responsible for your own diary and where you need to be. Considering the geographical spread of the role you'll need a full driving licence and for your well-being, you'll ideally live on or close by the patch you'll cover. (detailed above)About usIn 2025, Coventry Building Society purchased The Co-operative Bank. Bringing together our purpose-led building society with the UK's original ethical bank was the start of an exciting journey.Trusted by over four million people, we're a mutually owned business free from shareholders, and with our combined experience of almost 300 years, our ethics and dedication will continue to guide us. Together, we have shared values and an ethical approach towards our members, customers and colleagues.We're officially recognised as a 'Great Place to Work' and our benefits go beyond basic pay, with a discretionary bonus scheme, a culture of reward and recognition and comprehensive support for wellbeing.We're serious about equality, of race, age, faith, disability, and sexual orientation and we celebrate diversity. By working together, we know you'll build more than just a career with us.Flexibility and why it mattersWe understand the need for flexibility, so wherever possible, we'll consider alternative working patterns. Have a chat with us before you apply to see what the possibilities are for this role.Proud to be a Disability Confident Committed EmployerWe're proud to offer an interview or assessment to every disabled applicant who meet the minimum criteria for our vacancies. As part of the application process, disabled applicants can opt in for the Disability Confident Interview Scheme. If there are ever occasions where it is not practicable to interview all candidates that meet the essential criteria, such as when we receive a high number of applications, we commit to interviewing disabled candidates who best meet the minimum essential and desirable criteria.Location
09/06/2026
Full time
About the roleWe are looking a Business Development Manager to look after our postcodes DH, DL, NE, SR, TS & YO covering Durham, Newcastle-Upon-Tyne, Sunderland, Teesside and York. This role is responsible for ensuring our Intermediary strategy is actively and effectively promoted across the designated territory, using an agreed blend of face to face and virtual interaction to meet the needs of our intermediary partners. The role holder will shape and drive our broker relationship approach by reviewing market conditions, monitoring business volumes and responding proactively to emerging trends. A deep understanding of each intermediary partner's culture, vision, goals and future requirements will be essential in building long term, productive relationships.The person in post will work collaboratively with their broker firms to develop relationships that benefit all parties. While the position requires achieving high quality appointments and contributing to growth within the intermediary market, it is not a sales target driven role. Instead, success comes from planning effectively, working consultatively and engaging at senior level-often with Managing Directors or senior corporate stakeholders-to identify business opportunities, mitigate risks and develop joint strategies that enhance both the intermediary and end customer experience.Although field based, this role works in close partnership with our high performing telephone team, jointly managing a territory of Mortgage Intermediary brokers and firms with a Telephone Business Development Manager. The role holder will focus on improving the quality and volume of mortgage applications through strong relationship management, while representing the Society's proposition with professionalism and influence. It will also work alongside colleagues in Corporate Accounts, the wider field team and our Coventry based administration and support teams, drawing on their strong understanding of the intermediary and mortgage market to act as a trusted external influencer for key accounts and brokers.Benefits:28 days holiday a year plus bank holidays and a holiday buy/sell schemeAnnual discretionary bonus schemePersonal pension with enhanced contributionsCar allowance or car schemeMaternity, paternity and shared parental leaveExtensive wellbeing supportLife assurance (6 times annual salary)Find out more about the fantastic benefits of joining the Coventry Building Society Group hereWe reserve the right to close this advert early if we receive a high volume of suitable applications.About youTo be successful it's essential that you have current experience in the mortgage intermediary sector, ideally as a Business Development Manager or account management.To be successful in this role it's essential you have:Experience as a business development manager and /or a telephone business development managerStrong mortgage intermediary experienceThe ability to in a consultative way to build long term business relationshipsSound commercial knowledge and solid understanding of the UK mortgage marketAbility to effectively negotiate and influenceExcellent communications skills, with the ability to build rapport and trust with business professionals and stakeholders across all levelsAs a field based role you'll be responsible for your own diary and where you need to be. Considering the geographical spread of the role you'll need a full driving licence and for your well-being, you'll ideally live on or close by the patch you'll cover. (detailed above)About usIn 2025, Coventry Building Society purchased The Co-operative Bank. Bringing together our purpose-led building society with the UK's original ethical bank was the start of an exciting journey.Trusted by over four million people, we're a mutually owned business free from shareholders, and with our combined experience of almost 300 years, our ethics and dedication will continue to guide us. Together, we have shared values and an ethical approach towards our members, customers and colleagues.We're officially recognised as a 'Great Place to Work' and our benefits go beyond basic pay, with a discretionary bonus scheme, a culture of reward and recognition and comprehensive support for wellbeing.We're serious about equality, of race, age, faith, disability, and sexual orientation and we celebrate diversity. By working together, we know you'll build more than just a career with us.Flexibility and why it mattersWe understand the need for flexibility, so wherever possible, we'll consider alternative working patterns. Have a chat with us before you apply to see what the possibilities are for this role.Proud to be a Disability Confident Committed EmployerWe're proud to offer an interview or assessment to every disabled applicant who meet the minimum criteria for our vacancies. As part of the application process, disabled applicants can opt in for the Disability Confident Interview Scheme. If there are ever occasions where it is not practicable to interview all candidates that meet the essential criteria, such as when we receive a high number of applications, we commit to interviewing disabled candidates who best meet the minimum essential and desirable criteria.Location
Our client is looking for a Senior Credit Controller Reinsurance Accounting Technician to £50,000. We are looking for a graduate with a Degree in Accounting. Our client is a Global Financial Markets Trading Company. Our client is a small Exchange based Trading and Broking business. Date: 12 Jan 2024 Sector: IT Type: Permanent Location: London Salary: £65,000 - 70,000 per annum Email: Ref: dbb We are looking for a Team Leader to manage the EMEA IT Operations Support team (primarily based in London) and be the key point of contact for the End User community at the company. This position would be great for someone with some previous experience in an IT Leadership support role who is keen to develop their leadership skills further. The ideal candidate should be enthusiastic about delivering the highest standard of IT support, with a genuine interest in technology and its application in supporting the business. You should be customer oriented with experience delivering a 'White Glove' service to VIPs. The role is more focused on leading & developing the team, so some previous man management experience will be required. Also, as this is managing a technical team you will need to have worked previously in a senior technical role as this will help you to challenge & deliver solutions/processes that add value to the business and are fit for purpose. The team works hand in hand with other support teams across APAC & NASA to provide 24/7 support. This role will need to ensure correct handovers take place between regions with continued focus on key issues. There is an element of local on call with the Team, Monday to Sunday 08:00hrs to 18:00hrs, and you will need to ensure this is adequately resourced. Key Responsibilities Managing the EMEA Operations Team and acting as the key point of contact for user incidents & requests and ensuring a "white glove" service is provided/tracked for VIPs within the firm. Ensuring incidents/requests are correctly tri aged and prioritised to effective resolution, including user expectation & effective communication. Lead by example to set the standard for support and manage all queues to ensure that no calls are unanswered or unassigned. Track all associated KPI's & CSFs, and undertake frequent reviews to make sure they remain relevant and effective in delivering the right outcome to our customer base. Use existing data (ticket & phone statistics) to ensure shifts are effectively managed, tickets are dealt with and the correct level of quality is being applied. Continuously look for ways to develop & improve the entire team, identify training & personal development requirements. Create and maintain accurate and concise ticket update/knowledge base documentation within ServiceNow, with high focus on regional specifics. Educate colleagues on best practice, adoption & utilisation of technology to improve services. Work with the IT Manager to identify trends/potential problems and plan to remediate. Review all frequent "Start of Day" checks to ensure they remain effective; be responsible for the operational stability of printers/peripherals. Provide support with hardware and software maintenance. Assist in leading, championing and adhering to all global policies and processes to resolve issues and problems. Work with a "global mindset" to help ensure we deliver the same high service to our customers, regardless of location. Providing an escalation point for engineering and operations teams. What We're Looking For: Experience & Knowledge Previous experience within a customer facing IT Support Team leadership role/IT Support Team. Experience using data to drive desired positive outcomes. Good knowledge of ServiceNow ITSM (or similar). Customer oriented, with a passion for delivering excellent service and continuous improvement. A collaborator who can work within a framework of procedure and policies. Self motivated and able to use initiative. Flexible and willing to work outside of the core hours if necessary. Knowledge and some experience of products within the Microsoft 365 suite. Good working knowledge of productivity and collaboration applications such as Teams, SharePoint, OneDrive, and Exchange would be advantageous. Knowledge and experience of Active Directory & Azure Active Directory administration. Required Skills Experience with collaboration tools such as Jira/ServiceNow. VMWare ESXi, vCentre & Horizon. Storage technologies. Backup tools (e.g., CommVault or similar). Azure AD (including conditional access, SSO, application registration, provisioning), M365 & Intune. Windows Server/client, Windows certificate services. Active Directory (and associated technologies), Exchange Server, clustering, and file servers. SMTP. HPe hardware. Network routing / 802.1x / firewalling. Cisco call manager. Monitoring and alerting techniques (e.g., SolarWinds).
09/06/2026
Full time
Our client is looking for a Senior Credit Controller Reinsurance Accounting Technician to £50,000. We are looking for a graduate with a Degree in Accounting. Our client is a Global Financial Markets Trading Company. Our client is a small Exchange based Trading and Broking business. Date: 12 Jan 2024 Sector: IT Type: Permanent Location: London Salary: £65,000 - 70,000 per annum Email: Ref: dbb We are looking for a Team Leader to manage the EMEA IT Operations Support team (primarily based in London) and be the key point of contact for the End User community at the company. This position would be great for someone with some previous experience in an IT Leadership support role who is keen to develop their leadership skills further. The ideal candidate should be enthusiastic about delivering the highest standard of IT support, with a genuine interest in technology and its application in supporting the business. You should be customer oriented with experience delivering a 'White Glove' service to VIPs. The role is more focused on leading & developing the team, so some previous man management experience will be required. Also, as this is managing a technical team you will need to have worked previously in a senior technical role as this will help you to challenge & deliver solutions/processes that add value to the business and are fit for purpose. The team works hand in hand with other support teams across APAC & NASA to provide 24/7 support. This role will need to ensure correct handovers take place between regions with continued focus on key issues. There is an element of local on call with the Team, Monday to Sunday 08:00hrs to 18:00hrs, and you will need to ensure this is adequately resourced. Key Responsibilities Managing the EMEA Operations Team and acting as the key point of contact for user incidents & requests and ensuring a "white glove" service is provided/tracked for VIPs within the firm. Ensuring incidents/requests are correctly tri aged and prioritised to effective resolution, including user expectation & effective communication. Lead by example to set the standard for support and manage all queues to ensure that no calls are unanswered or unassigned. Track all associated KPI's & CSFs, and undertake frequent reviews to make sure they remain relevant and effective in delivering the right outcome to our customer base. Use existing data (ticket & phone statistics) to ensure shifts are effectively managed, tickets are dealt with and the correct level of quality is being applied. Continuously look for ways to develop & improve the entire team, identify training & personal development requirements. Create and maintain accurate and concise ticket update/knowledge base documentation within ServiceNow, with high focus on regional specifics. Educate colleagues on best practice, adoption & utilisation of technology to improve services. Work with the IT Manager to identify trends/potential problems and plan to remediate. Review all frequent "Start of Day" checks to ensure they remain effective; be responsible for the operational stability of printers/peripherals. Provide support with hardware and software maintenance. Assist in leading, championing and adhering to all global policies and processes to resolve issues and problems. Work with a "global mindset" to help ensure we deliver the same high service to our customers, regardless of location. Providing an escalation point for engineering and operations teams. What We're Looking For: Experience & Knowledge Previous experience within a customer facing IT Support Team leadership role/IT Support Team. Experience using data to drive desired positive outcomes. Good knowledge of ServiceNow ITSM (or similar). Customer oriented, with a passion for delivering excellent service and continuous improvement. A collaborator who can work within a framework of procedure and policies. Self motivated and able to use initiative. Flexible and willing to work outside of the core hours if necessary. Knowledge and some experience of products within the Microsoft 365 suite. Good working knowledge of productivity and collaboration applications such as Teams, SharePoint, OneDrive, and Exchange would be advantageous. Knowledge and experience of Active Directory & Azure Active Directory administration. Required Skills Experience with collaboration tools such as Jira/ServiceNow. VMWare ESXi, vCentre & Horizon. Storage technologies. Backup tools (e.g., CommVault or similar). Azure AD (including conditional access, SSO, application registration, provisioning), M365 & Intune. Windows Server/client, Windows certificate services. Active Directory (and associated technologies), Exchange Server, clustering, and file servers. SMTP. HPe hardware. Network routing / 802.1x / firewalling. Cisco call manager. Monitoring and alerting techniques (e.g., SolarWinds).
Join a dynamic team dedicated to driving financial transformation across EMEA. We are seeking a Senior Applications Manager to enhance our Dynamics 365 Finance & Operations initiatives. This hybrid position is based in Warrington, with an expected start date of December 1, 2025. In this role, you will play a crucial part in shaping the future of our applications and guiding teams in delivering exceptional results. Key Responsibilities Lead and manage Dynamics 365 Finance & Operations implementations and enhancements. Collaborate with cross-functional teams to identify and address business needs. Provide strategic direction and oversight for application deployment and performance. Support continuous improvement initiatives within the application landscape. Foster a culture of innovation and teamwork within the team. Required Skills Strong experience with Dynamics 365 Finance & Operations. Proven track record in application management and project leadership. Excellent communication and stakeholder management skills. Ability to strategize and enhance the overall application ecosystem. Commitment to fostering an inclusive and collaborative work environment. We encourage all qualified candidates to apply for this exciting opportunity within our client's team, where your expertise will contribute to substantial organizational growth and innovation.
09/06/2026
Full time
Join a dynamic team dedicated to driving financial transformation across EMEA. We are seeking a Senior Applications Manager to enhance our Dynamics 365 Finance & Operations initiatives. This hybrid position is based in Warrington, with an expected start date of December 1, 2025. In this role, you will play a crucial part in shaping the future of our applications and guiding teams in delivering exceptional results. Key Responsibilities Lead and manage Dynamics 365 Finance & Operations implementations and enhancements. Collaborate with cross-functional teams to identify and address business needs. Provide strategic direction and oversight for application deployment and performance. Support continuous improvement initiatives within the application landscape. Foster a culture of innovation and teamwork within the team. Required Skills Strong experience with Dynamics 365 Finance & Operations. Proven track record in application management and project leadership. Excellent communication and stakeholder management skills. Ability to strategize and enhance the overall application ecosystem. Commitment to fostering an inclusive and collaborative work environment. We encourage all qualified candidates to apply for this exciting opportunity within our client's team, where your expertise will contribute to substantial organizational growth and innovation.
Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region. Our award winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce. Our brand promise - Makes Work Life Better - Reflects our commitment to employees, customers, partners and communities globally. About the opportunity Reporting to the Development Manager, the Developer is responsible for designing and implementing new products and features as well completing and augmenting existing solutions and services. The Developer will collaborate with fellow Developers, QA Analysts, Test Engineers, Technical Product Managers and Technical Writers throughout the development process to ensure the product is functionally complete and well tested. This is an excellent opportunity to join a rapidly growing innovator in a technically challenging and rewarding role. This role will allow you to join a high performing team of collaborators in delivering high quality software. We are constantly working on moving our payroll and tax software solution forward and improving our customer's experience. To do this we are looking for developers who love to excite the users of their software as much as they love the creativity of coding. We are constantly challenging ourselves to find new ways of solving our customers problems in ways that will delight them. As we continue to evolve our platform, we are also exploring how emerging AI technologies and AI assisted development practices can further enhance both the customer and developer experience. We are particularly interested in developers who are excited by modern software engineering practices and the practical application of AI within enterprise software environments. Through our training and mentoring program, you will develop deep technical expertise and gain valuable business and industry related experience. What you'll get to do Collaborate within a cross functional distributed team on the design and implementation of new features Drive quality and best coding practices on a daily basis Full stack development on a web application Including front end development of high performing UI controls Skills and experience we value Able to work with a distributed team Strong understanding of object oriented design and development 5+ years of delivering enterprise level software and building high performing applications In depth knowledge of C# and .NET framework Strong with SQL, TSQL, database design, and query optimization Experience building high performance and scalable applications Experience with or desire to work in an agile development environment Interest in AI assisted software development and emerging technologies Exposure to integrating AI powered capabilities or third party AI services into applications Familiarity with modern AI developer tooling such as GitHub Copilot, ChatGPT, or similar tools Understanding of how AI and automation can enhance user and developer experiences Curiosity around practical applications of large language models (LLMs) within enterprise software What would make you really stand out Experience working with SaaS products Experience building tools for use by other developers Experience experimenting with AI/LLM powered features or integrations Awareness of emerging AI trends and their application within modern software development workflows What's in it for you Dayforce is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment. We encourage individuals to apply based on their passions. Dayforce encourages personal and professional growth. We offer excellent time away from work programs, comprehensive wellness initiatives and recognition through competitive pay and benefits. With a commitment to community impact, including volunteer days and our charity, Dayforce Cares we provide opportunities for you to thrive both in your career and personal life. Our focus is not just on your job but on supporting you to be the best version of yourself.
08/06/2026
Full time
Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region. Our award winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce. Our brand promise - Makes Work Life Better - Reflects our commitment to employees, customers, partners and communities globally. About the opportunity Reporting to the Development Manager, the Developer is responsible for designing and implementing new products and features as well completing and augmenting existing solutions and services. The Developer will collaborate with fellow Developers, QA Analysts, Test Engineers, Technical Product Managers and Technical Writers throughout the development process to ensure the product is functionally complete and well tested. This is an excellent opportunity to join a rapidly growing innovator in a technically challenging and rewarding role. This role will allow you to join a high performing team of collaborators in delivering high quality software. We are constantly working on moving our payroll and tax software solution forward and improving our customer's experience. To do this we are looking for developers who love to excite the users of their software as much as they love the creativity of coding. We are constantly challenging ourselves to find new ways of solving our customers problems in ways that will delight them. As we continue to evolve our platform, we are also exploring how emerging AI technologies and AI assisted development practices can further enhance both the customer and developer experience. We are particularly interested in developers who are excited by modern software engineering practices and the practical application of AI within enterprise software environments. Through our training and mentoring program, you will develop deep technical expertise and gain valuable business and industry related experience. What you'll get to do Collaborate within a cross functional distributed team on the design and implementation of new features Drive quality and best coding practices on a daily basis Full stack development on a web application Including front end development of high performing UI controls Skills and experience we value Able to work with a distributed team Strong understanding of object oriented design and development 5+ years of delivering enterprise level software and building high performing applications In depth knowledge of C# and .NET framework Strong with SQL, TSQL, database design, and query optimization Experience building high performance and scalable applications Experience with or desire to work in an agile development environment Interest in AI assisted software development and emerging technologies Exposure to integrating AI powered capabilities or third party AI services into applications Familiarity with modern AI developer tooling such as GitHub Copilot, ChatGPT, or similar tools Understanding of how AI and automation can enhance user and developer experiences Curiosity around practical applications of large language models (LLMs) within enterprise software What would make you really stand out Experience working with SaaS products Experience building tools for use by other developers Experience experimenting with AI/LLM powered features or integrations Awareness of emerging AI trends and their application within modern software development workflows What's in it for you Dayforce is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment. We encourage individuals to apply based on their passions. Dayforce encourages personal and professional growth. We offer excellent time away from work programs, comprehensive wellness initiatives and recognition through competitive pay and benefits. With a commitment to community impact, including volunteer days and our charity, Dayforce Cares we provide opportunities for you to thrive both in your career and personal life. Our focus is not just on your job but on supporting you to be the best version of yourself.
About The Role We at PEI Group are looking for a Senior Research Manager, Quality & Excellence to join our welcoming, diverse and growing team in London. The successful candidate will work as a senior member of a team responsible for ensuring the high quality of all data and research about private equity funds, managers and investors published on PEI's customer facing subscription products. PEI is the leading information provider focused on private capital markets. The role requires strong attention to detail, high levels of self motivation, the ability to identify mistakes and gaps, first rate organisational skills, excellent verbal and written communication and an ability to confidently feedback to colleagues regarding scope for improvement. The successful candidate will be expected to manage for the highest standards of quality across all research and data published by PEI. Primary Responsibilities Senior Research Manager, Quality & Excellence is primarily engaged in the following activities: People Management Leading a team of researchers responsible for ensuring the quality and accuracy of data and research published by PEI Developing, monitoring and reporting on team and individual key performance indicators that fit with wider business and product strategy Leading by example and managing others to ensure that all key performance measures are delivered Fostering and maintaining a motivated team in a results driven environment Quality Control Overseeing the quality control process for the publication of data about private market funds, managers and investors, ensuring accuracy, completeness and timeliness Conducting thorough reviews of research carried out by team members to identify and correct mistakes, inconsistencies and missed information Developing and implementing quality assurance standards and procedures to maintain the integrity of the database Collaborating with researchers and senior managers to ensure consistency and adherence to quality guidelines Training and mentoring team members on best practices for data entry and quality assurance Utilising data analysis tools to identify patterns and trends in errors across the data set Providing detailed feedback and recommendations for improving data quality and reducing errors Working to identify wider gaps and systemic issues within the database Reporting Preparing and presenting regular quality assurance reports to senior management, highlighting key findings and areas for improvement Knowledge Staying updated on industry standards and advancements in quality assurance practices to continuously enhance the QA process Key Success Measures Monitoring and reporting error trends using a pre defined quality control checklist Measuring error rates, fill rates and gap analysis as well as metrics around missed information by researchers Ensuring research process improvements and automation projects are organized and delivered successfully Ensuring an accurate, complete and timely flow of data into the database, maintaining high standards of quality About You Requirements Significant professional experience gained in a research environment in a similar complex organisation Experience in managing teams to deliver against targets Proven experience in managing quality control for data products Demonstrated exceptional attention to detail Strong self motivation and the ability to work independently An inquisitive nature and a proactive, methodological and enthusiastic approach to work Working knowledge of financial markets preferably within the private markets asset classes A desire to be part of a dynamic business with high growth expectations Desired Traits Highly goal focused and motivated by achieving high personal standards in all aspects of work - ambitious to meet own personal and organisational goals Committed to achieving excellence in all tasks Skilled in effectively communicating areas for improvement Keen to be part of a business with high growth expectations Motivated to develop a career at PEI and lead a team to always improve performance and better the business About Us PEI Group is a subscriber focused business intelligence company. With our multi talented global team of over 490 people, spread across EMEA, USA and Asia, our purpose is to inform and connect investment professionals across global, specialised markets. We identify specific high growth, high value investment sectors and themes where deep insight, strong market relationships and active capital flows are critical for success. What We Do PEI Group provides industry leading journalism, data and market insight to subscribing clients via a wide portfolio of specialist brands supported by our robust and scalable digital publishing, analytics and database platform. We also track the firms and individuals who shape markets and bring client communities together to enable knowledge sharing, profile building and relationship development through professional networks and events. At PEI we value diverse talent and welcome applications from everyone - regardless of background. We are an equal opportunity employer and our inclusive culture at PEI is reflected in every stage of the recruitment journey. We support flexible working arrangements, and we welcome career returners.
07/06/2026
Full time
About The Role We at PEI Group are looking for a Senior Research Manager, Quality & Excellence to join our welcoming, diverse and growing team in London. The successful candidate will work as a senior member of a team responsible for ensuring the high quality of all data and research about private equity funds, managers and investors published on PEI's customer facing subscription products. PEI is the leading information provider focused on private capital markets. The role requires strong attention to detail, high levels of self motivation, the ability to identify mistakes and gaps, first rate organisational skills, excellent verbal and written communication and an ability to confidently feedback to colleagues regarding scope for improvement. The successful candidate will be expected to manage for the highest standards of quality across all research and data published by PEI. Primary Responsibilities Senior Research Manager, Quality & Excellence is primarily engaged in the following activities: People Management Leading a team of researchers responsible for ensuring the quality and accuracy of data and research published by PEI Developing, monitoring and reporting on team and individual key performance indicators that fit with wider business and product strategy Leading by example and managing others to ensure that all key performance measures are delivered Fostering and maintaining a motivated team in a results driven environment Quality Control Overseeing the quality control process for the publication of data about private market funds, managers and investors, ensuring accuracy, completeness and timeliness Conducting thorough reviews of research carried out by team members to identify and correct mistakes, inconsistencies and missed information Developing and implementing quality assurance standards and procedures to maintain the integrity of the database Collaborating with researchers and senior managers to ensure consistency and adherence to quality guidelines Training and mentoring team members on best practices for data entry and quality assurance Utilising data analysis tools to identify patterns and trends in errors across the data set Providing detailed feedback and recommendations for improving data quality and reducing errors Working to identify wider gaps and systemic issues within the database Reporting Preparing and presenting regular quality assurance reports to senior management, highlighting key findings and areas for improvement Knowledge Staying updated on industry standards and advancements in quality assurance practices to continuously enhance the QA process Key Success Measures Monitoring and reporting error trends using a pre defined quality control checklist Measuring error rates, fill rates and gap analysis as well as metrics around missed information by researchers Ensuring research process improvements and automation projects are organized and delivered successfully Ensuring an accurate, complete and timely flow of data into the database, maintaining high standards of quality About You Requirements Significant professional experience gained in a research environment in a similar complex organisation Experience in managing teams to deliver against targets Proven experience in managing quality control for data products Demonstrated exceptional attention to detail Strong self motivation and the ability to work independently An inquisitive nature and a proactive, methodological and enthusiastic approach to work Working knowledge of financial markets preferably within the private markets asset classes A desire to be part of a dynamic business with high growth expectations Desired Traits Highly goal focused and motivated by achieving high personal standards in all aspects of work - ambitious to meet own personal and organisational goals Committed to achieving excellence in all tasks Skilled in effectively communicating areas for improvement Keen to be part of a business with high growth expectations Motivated to develop a career at PEI and lead a team to always improve performance and better the business About Us PEI Group is a subscriber focused business intelligence company. With our multi talented global team of over 490 people, spread across EMEA, USA and Asia, our purpose is to inform and connect investment professionals across global, specialised markets. We identify specific high growth, high value investment sectors and themes where deep insight, strong market relationships and active capital flows are critical for success. What We Do PEI Group provides industry leading journalism, data and market insight to subscribing clients via a wide portfolio of specialist brands supported by our robust and scalable digital publishing, analytics and database platform. We also track the firms and individuals who shape markets and bring client communities together to enable knowledge sharing, profile building and relationship development through professional networks and events. At PEI we value diverse talent and welcome applications from everyone - regardless of background. We are an equal opportunity employer and our inclusive culture at PEI is reflected in every stage of the recruitment journey. We support flexible working arrangements, and we welcome career returners.
LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It's how we've contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services - and our open-access model - we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity.LSEG is headquartered in the United Kingdom, with significant operations in 65 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific. LSEG's ticker symbol is LSEG.OUR PEOPLE:People are at the heart of what we do and drive the success of our business. Our values of Integrity, Partnership, Excellence and Change shape how we think, how we do things and how we help our people fulfil their potential. We embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. We break down barriers and encourage teamwork, enabling innovation and rapid development of solutions that make a difference. Our workplace generates an enriching and rewarding experience for our people and customers alike. Our vision is to build an inclusive culture in which everyone feels encouraged to fulfil their potential.We know that real personal growth cannot be achieved by simply climbing a career ladder - which is why we encourage and enable a wealth of avenues and interesting opportunities for everyone to broaden and deepen their skills and expertise. As a global organisation spanning 65 countries and one rooted in a culture of growth, opportunity, diversity and innovation, LSEG is a place where everyone can grow, develop and fulfil your potential with meaningful careers.ROLE PROFILE:We are seeking a Senior Frontend Developer to join our Customers Identity & Access Management team at LSEG. You will play a pivotal role in maintaining and evolving our JavaScript SDK, a critical interface that enables secure authentication and seamless integration of our Authentication into client applications across to our customers.This role is ideal for someone who thrives in developer experience, SDK design, and security-focused frontend engineering.What You'll be doing: Own and maintain a JavaScript SDK built with React and TypeScript, enabling secure integration with our custom Secure Token Service. Design intuitive, developer-friendly APIs that abstract complex authentication flows (OAuth2, OpenID Connect). Ensure the SDK is secure, performant, and easy to integrate across a wide range of frontend applications. Collaborate with backend engineers to align SDK functionality with evolving identity protocols and token flows. Build automated tests and CI pipelines to ensure quality, reliability, and backward compatibility. Write clear documentation and sample apps to support internal and external developers. Stay current with frontend security best practices and contribute to platform-wide improvements.What You'll bring: Proven of experience in frontend development, with deep expertise in React, TypeScript, and modern JavaScript. Proven experience designing and maintaining SDKs or libraries used by other developers. Strong understanding of OAuth2, OpenID Connect, and secure authentication flows. Familiarity with CI/CD pipelines, automated testing, and versioning strategies for SDKs. Experience with frontend performance optimization, cross-browser compatibility, and accessibility standards. Passion for clean code, automation, and continuous improvement. Excellent interpersonal skills and a passion for developer experience and security.ROLE PROFILE: We are seeking a Senior Frontend Developer to join our Customers Identity & Access Management team at LSEG. You will play a pivotal role in maintaining and evolving our JavaScript SDK, a critical interface that enables secure authentication and seamless integration of our Authentication into client applications across to our customers. This role is ideal for someone who thrives in developer experience, SDK design, and security-focused frontend engineering. What You'll be doing: + Own and maintain a JavaScript SDK built with React and TypeScript, enabling secure integration with our custom Secure Token Service. + Design intuitive, developer-friendly APIs that abstract complex authentication flows (OAuth2, OpenID Connect). + Ensure the SDK is secure, performant, and easy to integrate across a wide range of frontend applications. + Collaborate with backend engineers to align SDK functionality with evolving identity protocols and token flows. + Build automated tests and CI pipelines to ensure quality, reliability, and backward compatibility. + Write clear documentation and sample apps to support internal and external developers. + Stay current with frontend security best practices and contribute to platform-wide improvements. What You'll bring: + Proven of experience in frontend development, with deep expertise in React, TypeScript, and modern JavaScript. + Proven experience designing and maintaining SDKs or libraries used by other developers. + Strong understanding of OAuth2, OpenID Connect, and secure authentication flows. + Familiarity with CI/CD pipelines, automated testing, and versioning strategies for SDKs. + Experience with frontend performance optimization, cross-browser compatibility, and accessibility standards. + Passion for clean code, automation, and continuous improvement. + Excellent interpersonal skills and a passion for developer experience and security.Common FOOTERWhat you'll get in return:At LSEG, we invest in excellence. You'll be part of a high-performing team where your expertise is valued and your impact is visible. We offer: Competitive compensation with performance-based rewards. A flexible hybrid work model that supports work-life balance. Access to cutting-edge tools and infrastructure to do your best work. Opportunities for continuous learning, including certifications, conferences, and internal mobility. A collaborative culture that values technical mastery, ownership, and innovation. The chance to work on a globally critical system that powers secure financial transactions across markets. Career Stage: Manager London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender
06/06/2026
Full time
LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It's how we've contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services - and our open-access model - we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity.LSEG is headquartered in the United Kingdom, with significant operations in 65 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific. LSEG's ticker symbol is LSEG.OUR PEOPLE:People are at the heart of what we do and drive the success of our business. Our values of Integrity, Partnership, Excellence and Change shape how we think, how we do things and how we help our people fulfil their potential. We embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. We break down barriers and encourage teamwork, enabling innovation and rapid development of solutions that make a difference. Our workplace generates an enriching and rewarding experience for our people and customers alike. Our vision is to build an inclusive culture in which everyone feels encouraged to fulfil their potential.We know that real personal growth cannot be achieved by simply climbing a career ladder - which is why we encourage and enable a wealth of avenues and interesting opportunities for everyone to broaden and deepen their skills and expertise. As a global organisation spanning 65 countries and one rooted in a culture of growth, opportunity, diversity and innovation, LSEG is a place where everyone can grow, develop and fulfil your potential with meaningful careers.ROLE PROFILE:We are seeking a Senior Frontend Developer to join our Customers Identity & Access Management team at LSEG. You will play a pivotal role in maintaining and evolving our JavaScript SDK, a critical interface that enables secure authentication and seamless integration of our Authentication into client applications across to our customers.This role is ideal for someone who thrives in developer experience, SDK design, and security-focused frontend engineering.What You'll be doing: Own and maintain a JavaScript SDK built with React and TypeScript, enabling secure integration with our custom Secure Token Service. Design intuitive, developer-friendly APIs that abstract complex authentication flows (OAuth2, OpenID Connect). Ensure the SDK is secure, performant, and easy to integrate across a wide range of frontend applications. Collaborate with backend engineers to align SDK functionality with evolving identity protocols and token flows. Build automated tests and CI pipelines to ensure quality, reliability, and backward compatibility. Write clear documentation and sample apps to support internal and external developers. Stay current with frontend security best practices and contribute to platform-wide improvements.What You'll bring: Proven of experience in frontend development, with deep expertise in React, TypeScript, and modern JavaScript. Proven experience designing and maintaining SDKs or libraries used by other developers. Strong understanding of OAuth2, OpenID Connect, and secure authentication flows. Familiarity with CI/CD pipelines, automated testing, and versioning strategies for SDKs. Experience with frontend performance optimization, cross-browser compatibility, and accessibility standards. Passion for clean code, automation, and continuous improvement. Excellent interpersonal skills and a passion for developer experience and security.ROLE PROFILE: We are seeking a Senior Frontend Developer to join our Customers Identity & Access Management team at LSEG. You will play a pivotal role in maintaining and evolving our JavaScript SDK, a critical interface that enables secure authentication and seamless integration of our Authentication into client applications across to our customers. This role is ideal for someone who thrives in developer experience, SDK design, and security-focused frontend engineering. What You'll be doing: + Own and maintain a JavaScript SDK built with React and TypeScript, enabling secure integration with our custom Secure Token Service. + Design intuitive, developer-friendly APIs that abstract complex authentication flows (OAuth2, OpenID Connect). + Ensure the SDK is secure, performant, and easy to integrate across a wide range of frontend applications. + Collaborate with backend engineers to align SDK functionality with evolving identity protocols and token flows. + Build automated tests and CI pipelines to ensure quality, reliability, and backward compatibility. + Write clear documentation and sample apps to support internal and external developers. + Stay current with frontend security best practices and contribute to platform-wide improvements. What You'll bring: + Proven of experience in frontend development, with deep expertise in React, TypeScript, and modern JavaScript. + Proven experience designing and maintaining SDKs or libraries used by other developers. + Strong understanding of OAuth2, OpenID Connect, and secure authentication flows. + Familiarity with CI/CD pipelines, automated testing, and versioning strategies for SDKs. + Experience with frontend performance optimization, cross-browser compatibility, and accessibility standards. + Passion for clean code, automation, and continuous improvement. + Excellent interpersonal skills and a passion for developer experience and security.Common FOOTERWhat you'll get in return:At LSEG, we invest in excellence. You'll be part of a high-performing team where your expertise is valued and your impact is visible. We offer: Competitive compensation with performance-based rewards. A flexible hybrid work model that supports work-life balance. Access to cutting-edge tools and infrastructure to do your best work. Opportunities for continuous learning, including certifications, conferences, and internal mobility. A collaborative culture that values technical mastery, ownership, and innovation. The chance to work on a globally critical system that powers secure financial transactions across markets. Career Stage: Manager London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender
London Stock Exchange Group
Nottingham, Nottinghamshire
Lead Software Engineer - JavaApplylocations: GBR-Nottingham-1 Chapel Qtr: GBR-London-5 Canada Squaretime type: Full timeposted on: Posted Todayjob requisition id: R ABOUT US: LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It's how we've contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services - and our open-access model - we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity.LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific. LSEG's ticker symbol is LSEG. OUR PEOPLE: People are at the heart of what we do and drive the success of our business. Our culture of connecting, creating opportunity and delivering excellence shape how we think, how we do things and how we help our people fulfil their potential. We embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. We break down barriers and encourage teamwork, enabling innovation and rapid development of solutions that make a difference. Our workplace generates an enriching and rewarding experience for our people and customers alike. Our vision is to build an inclusive culture in which everyone feels encouraged to fulfil their potential.We know that real personal growth cannot be achieved by simply climbing a career ladder - which is why we encourage and enable a wealth of avenues and interesting opportunities for everyone to broaden and deepen their skills and expertise. As a global organisation spanning 70 countries and one rooted in a culture of growth, opportunity, diversity and innovation, LSEG is a place where everyone can grow, develop and fulfil your potential with meaningful careers. ROLE SUMMARY: We are seeking a Lead Software Engineer to join the World Check One team, part of the Nottingham-based Risk Intelligence Product Engineering organisation.The role will act as the main engineer of the team, and as liaise between; product and architecture for World-Check One-a critical platform for risk intelligence and compliance screening.This position offers exciting opportunities for a self-motivated individual to learn how Risk Intelligence operates.This is an individual contributor role and you will be part of the team that drives the design and development of our low latency screening systems. WHAT YOU'LL BE DOING: Lead the design, development, and deployment of software applications and services. Provide technical leadership and mentorship to engineers, fostering a culture of excellence and collaboration. Collaborate with application architects, product managers, designers, and stakeholders to define requirements and deliver solutions. Drive architectural decisions and ensure alignment with best practices in scalability, performance, and security. Conduct code reviews, enforce coding standards, and promote continuous improvement. Manage project timelines, delivery risks, and dependencies to ensure timely delivery. Stay current with emerging technologies and advocate for their adoption where appropriate. Contribute to strategic planning and roadmap development. WHAT YOU'LL BRING: Proven experience in software engineering, with a strong track record of leading successful projects. Proficiency in Java Deep understanding of software architecture, design patterns, and system integration. Experience with cloud platform (AWS) and containerization (Docker, Kubernetes). Skills and experience with web servers and databases (e.g. DynamoDB, RDBMS, Elasticsearch). Experience with CI/CD pipelines utilising infrastructure as code (e.g. Terraform, Cloud Formation, Ansible). Familiarity with Agile methodologies, CI/CD pipelines, and DevOps practices. Strong problem-solving, communication, and leadership skills. Good communication and teamwork abilities Critical thinking, value judgment and common sense over process. Able to work independently as well as in a team. Positive attitude to learning new skills and technologies.Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject. Career Stage: Senior Associate London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject.If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.
06/06/2026
Full time
Lead Software Engineer - JavaApplylocations: GBR-Nottingham-1 Chapel Qtr: GBR-London-5 Canada Squaretime type: Full timeposted on: Posted Todayjob requisition id: R ABOUT US: LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It's how we've contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services - and our open-access model - we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity.LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific. LSEG's ticker symbol is LSEG. OUR PEOPLE: People are at the heart of what we do and drive the success of our business. Our culture of connecting, creating opportunity and delivering excellence shape how we think, how we do things and how we help our people fulfil their potential. We embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. We break down barriers and encourage teamwork, enabling innovation and rapid development of solutions that make a difference. Our workplace generates an enriching and rewarding experience for our people and customers alike. Our vision is to build an inclusive culture in which everyone feels encouraged to fulfil their potential.We know that real personal growth cannot be achieved by simply climbing a career ladder - which is why we encourage and enable a wealth of avenues and interesting opportunities for everyone to broaden and deepen their skills and expertise. As a global organisation spanning 70 countries and one rooted in a culture of growth, opportunity, diversity and innovation, LSEG is a place where everyone can grow, develop and fulfil your potential with meaningful careers. ROLE SUMMARY: We are seeking a Lead Software Engineer to join the World Check One team, part of the Nottingham-based Risk Intelligence Product Engineering organisation.The role will act as the main engineer of the team, and as liaise between; product and architecture for World-Check One-a critical platform for risk intelligence and compliance screening.This position offers exciting opportunities for a self-motivated individual to learn how Risk Intelligence operates.This is an individual contributor role and you will be part of the team that drives the design and development of our low latency screening systems. WHAT YOU'LL BE DOING: Lead the design, development, and deployment of software applications and services. Provide technical leadership and mentorship to engineers, fostering a culture of excellence and collaboration. Collaborate with application architects, product managers, designers, and stakeholders to define requirements and deliver solutions. Drive architectural decisions and ensure alignment with best practices in scalability, performance, and security. Conduct code reviews, enforce coding standards, and promote continuous improvement. Manage project timelines, delivery risks, and dependencies to ensure timely delivery. Stay current with emerging technologies and advocate for their adoption where appropriate. Contribute to strategic planning and roadmap development. WHAT YOU'LL BRING: Proven experience in software engineering, with a strong track record of leading successful projects. Proficiency in Java Deep understanding of software architecture, design patterns, and system integration. Experience with cloud platform (AWS) and containerization (Docker, Kubernetes). Skills and experience with web servers and databases (e.g. DynamoDB, RDBMS, Elasticsearch). Experience with CI/CD pipelines utilising infrastructure as code (e.g. Terraform, Cloud Formation, Ansible). Familiarity with Agile methodologies, CI/CD pipelines, and DevOps practices. Strong problem-solving, communication, and leadership skills. Good communication and teamwork abilities Critical thinking, value judgment and common sense over process. Able to work independently as well as in a team. Positive attitude to learning new skills and technologies.Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject. Career Stage: Senior Associate London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject.If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.
Overview Global Sourcing Manager - EMEA Composed of Chromalox, Durex Industries, Vulcanic, and Thermocoax businesses, Electrical Thermal Solutions (ETS), part of Spirax Group, creates electrical process heating and temperature management solutions, including industrial heaters and systems, heat tracing, and a range of component technologies. At Chromalox, we build advanced thermal technologies for the world's most challenging industrial heating applications. Headquartered in Pittsburgh, Pennsylvania, we began with an innovative solution 100 years ago when a self-taught engineer invented the first metal-sheathed resistance heating element. It was this then-advanced thermal technology that launched an entire industry. We excel in industries that have high expectations and are acknowledged as experts at delivering solutions that exceed specifications, limit risk, and reduce operating costs. Join us as we continue to provide solutions to our customers and the world. The Role The Sourcing Manager is responsible for the development and execution of sourcing strategies for assigned global commodity categories. This role owns supplier selection, commercial negotiations, and ongoing supplier performance to ensure cost competitiveness, quality, and continuity of supply. Reporting to the Senior Manager, Global Category Management, this position translates global category strategies into execution and contributes insights to strategy development through market intelligence, supplier engagement, and cross-functional collaboration. Key performance indicators for this role include cost savings and cost avoidance (in $ and %), supplier on-time delivery (OTD) and quality performance, contract coverage and compliance, supply continuity and issue-resolution cycle time, and contribution to working capital improvements (inventory, payment terms). Responsibilities Category Ownership & Sourcing Execution: Own sourcing strategy execution for assigned direct material commodities across global operations Lead end-to-end sourcing activities including RFx development, supplier evaluation, negotiation, and contracting Identify and deliver cost savings, cost avoidance, and value engineering opportunities Support development and refinement of global category strategies in partnership with category leadership Supplier Management & Performance: Manage day-to-day supplier relationships, including performance monitoring and issue resolution Implement supplier scorecards and support regular performance reviews Drive improvements in supplier quality, delivery, and service levels Support supplier risk identification and mitigation planning Market Intelligence & Cost Management: Monitor commodity markets, cost drivers, and supply trends for assigned categories Develop should-cost models and support fact-based negotiations Provide regular insights on pricing trends, risks, and opportunities Cross-Functional Collaboration: Partner with Engineering on specifications, value engineering, and supplier qualification Align with Planning and Operations to ensure supply continuity and support demand requirements Work closely with site procurement teams to ensure effective supplier execution and issue resolution Contracting & Compliance: Negotiate and manage supplier contracts, ensuring alignment with company terms and risk standards Ensure compliance with procurement policies, processes, and ethical sourcing requirements Maintain accurate sourcing and contract data within procurement systems Continuous Improvement & Procurement Excellence: Support standardization of sourcing processes, tools, and reporting Contribute to procurement initiatives including supplier consolidation and process improvement Participate in digital procurement tool adoption and data-driven decision making Requirements Bachelor's degree in Supply Chain, Engineering, Business, or related field 5-8+ years of experience in sourcing, procurement, or category management, preferably in direct materials Experience in global manufacturing environments Strong negotiation, analytical, and stakeholder management skills Demonstrated capability with Microsoft Office products (Excel, PowerPoint), PowerBI, and project planning tools Preferred Sourcing experience with metals or electrical components categories Experience leading cross-functional initiatives and influencing without direct authority in a matrixed, global organization Strong communication skills with executive presence Experience with ERP and eSourcing platforms (e.g., JDE, Microsoft Dynamics 365, Oracle, Ariba, Coupa) Exposure to Lean / Six Sigma or continuous improvement methodologies APICS or ISM certification preferred (CPIM, CPM, CIRM) At Chromalox, we are committed to equal opportunities and inclusivity. We are dedicated to fostering a workplace that adheres to the highest hiring standards and is free from discrimination and harassment. Chromalox is an equal opportunity employer; our commitment extends to all aspects of employment, ensuring that no individual is mistreated or discriminated against based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as defined by federal, state, or local laws.
05/06/2026
Full time
Overview Global Sourcing Manager - EMEA Composed of Chromalox, Durex Industries, Vulcanic, and Thermocoax businesses, Electrical Thermal Solutions (ETS), part of Spirax Group, creates electrical process heating and temperature management solutions, including industrial heaters and systems, heat tracing, and a range of component technologies. At Chromalox, we build advanced thermal technologies for the world's most challenging industrial heating applications. Headquartered in Pittsburgh, Pennsylvania, we began with an innovative solution 100 years ago when a self-taught engineer invented the first metal-sheathed resistance heating element. It was this then-advanced thermal technology that launched an entire industry. We excel in industries that have high expectations and are acknowledged as experts at delivering solutions that exceed specifications, limit risk, and reduce operating costs. Join us as we continue to provide solutions to our customers and the world. The Role The Sourcing Manager is responsible for the development and execution of sourcing strategies for assigned global commodity categories. This role owns supplier selection, commercial negotiations, and ongoing supplier performance to ensure cost competitiveness, quality, and continuity of supply. Reporting to the Senior Manager, Global Category Management, this position translates global category strategies into execution and contributes insights to strategy development through market intelligence, supplier engagement, and cross-functional collaboration. Key performance indicators for this role include cost savings and cost avoidance (in $ and %), supplier on-time delivery (OTD) and quality performance, contract coverage and compliance, supply continuity and issue-resolution cycle time, and contribution to working capital improvements (inventory, payment terms). Responsibilities Category Ownership & Sourcing Execution: Own sourcing strategy execution for assigned direct material commodities across global operations Lead end-to-end sourcing activities including RFx development, supplier evaluation, negotiation, and contracting Identify and deliver cost savings, cost avoidance, and value engineering opportunities Support development and refinement of global category strategies in partnership with category leadership Supplier Management & Performance: Manage day-to-day supplier relationships, including performance monitoring and issue resolution Implement supplier scorecards and support regular performance reviews Drive improvements in supplier quality, delivery, and service levels Support supplier risk identification and mitigation planning Market Intelligence & Cost Management: Monitor commodity markets, cost drivers, and supply trends for assigned categories Develop should-cost models and support fact-based negotiations Provide regular insights on pricing trends, risks, and opportunities Cross-Functional Collaboration: Partner with Engineering on specifications, value engineering, and supplier qualification Align with Planning and Operations to ensure supply continuity and support demand requirements Work closely with site procurement teams to ensure effective supplier execution and issue resolution Contracting & Compliance: Negotiate and manage supplier contracts, ensuring alignment with company terms and risk standards Ensure compliance with procurement policies, processes, and ethical sourcing requirements Maintain accurate sourcing and contract data within procurement systems Continuous Improvement & Procurement Excellence: Support standardization of sourcing processes, tools, and reporting Contribute to procurement initiatives including supplier consolidation and process improvement Participate in digital procurement tool adoption and data-driven decision making Requirements Bachelor's degree in Supply Chain, Engineering, Business, or related field 5-8+ years of experience in sourcing, procurement, or category management, preferably in direct materials Experience in global manufacturing environments Strong negotiation, analytical, and stakeholder management skills Demonstrated capability with Microsoft Office products (Excel, PowerPoint), PowerBI, and project planning tools Preferred Sourcing experience with metals or electrical components categories Experience leading cross-functional initiatives and influencing without direct authority in a matrixed, global organization Strong communication skills with executive presence Experience with ERP and eSourcing platforms (e.g., JDE, Microsoft Dynamics 365, Oracle, Ariba, Coupa) Exposure to Lean / Six Sigma or continuous improvement methodologies APICS or ISM certification preferred (CPIM, CPM, CIRM) At Chromalox, we are committed to equal opportunities and inclusivity. We are dedicated to fostering a workplace that adheres to the highest hiring standards and is free from discrimination and harassment. Chromalox is an equal opportunity employer; our commitment extends to all aspects of employment, ensuring that no individual is mistreated or discriminated against based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as defined by federal, state, or local laws.
Global Sourcing Manager - EMEA Composed of Chromalox, Durex Industries, Vulcanic, and Thermocoax businesses, Electrical Thermal Solutions (ETS), part of Spirax Group, creates electrical process heating and temperature management solutions, including industrial heaters and systems, heat tracing, and a range of component technologies. At Chromalox, we build advanced thermal technologies for the world's most challenging industrial heating applications. Headquartered in Pittsburgh, Pennsylvania, we got our start with an innovative solution 100 years ago when a self-taught engineer invented the first metal-sheathed resistance heating element. It was this then-advanced thermal technology that launched an entire industry. We excel in industries that have high expectations. We are acknowledged as experts at delivering solutions that exceed specifications, limit risk, and reduce operating costs. Join us as we continue to provide solutions to our customers and the world! The Role: The Sourcing Manager is responsible for the development and execution of sourcing strategies for assigned global commodity categories. This role owns supplier selection, commercial negotiations, and ongoing supplier performance to ensure cost competitiveness, quality, and continuity of supply. Reporting to the Senior Manager, Global Category Management, this position plays a key role in translating global category strategies into execution, while also contributing insights to strategy development through market intelligence, supplier engagement, and cross-functional collaboration. Key performance indicators for this role include Cost savings and cost avoidance ($ and %) for assigned categories, Supplier on-time delivery (OTD) and quality performance, Contract coverage and compliance, Supply continuity and issue resolution cycle time, and Contribution to working capital improvements (inventory, payment terms) Your Responsibilities: Category Ownership & Sourcing Execution Own sourcing strategy execution for assigned direct material commodities across global operations Lead end-to-end sourcing activities including RFx development, supplier evaluation, negotiation, and contracting Identify and deliver cost savings, cost avoidance, and value engineering opportunities Support development and refinement of global category strategies in partnership with category leadership Supplier Management & Performance Manage day-to-day supplier relationships, including performance monitoring and issue resolution Implement supplier scorecards and support regular performance reviews Drive improvements in supplier quality, delivery, and service levels Support supplier risk identification and mitigation planning Market Intelligence & Cost Management Monitor commodity markets, cost drivers, and supply trends for assigned categories Develop should-cost models and support fact-based negotiations Provide regular insights on pricing trends, risks, and opportunities Cross-Functional Collaboration Partner with Engineering on specifications, value engineering, and supplier qualification Align with Planning and Operations to ensure supply continuity and support demand requirements Work closely with site procurement teams to ensure effective supplier execution and issue resolution Contracting & Compliance Negotiate and manage supplier contracts, ensuring alignment with company terms and risk standards Ensure compliance with procurement policies, processes, and ethical sourcing requirements Maintain accurate sourcing and contract data within procurement systems Continuous Improvement & Procurement Excellence Support standardization of sourcing processes, tools, and reporting Contribute to procurement initiatives including supplier consolidation and process improvement Participate in digital procurement tool adoption and data-driven decision making Requirements: Bachelor's degree in Supply Chain, Engineering, Business, or related field 5-8+ years of experience in sourcing, procurement, or category management, preferably in direct materials Experience in global manufacturing environments Strong negotiation, analytical, and stakeholder management skills Demonstrated capability with Microsoft Office products (Excel, PowerPoint), PowerBI, and project planning tools Preferred: Sourcing experience with metals or electrical components categories Experience leading cross-functional initiatives and influencing without direct authority in a matrixed, global organization Strong communication skills with executive presence Experience with ERP and eSourcing platforms (e.g., JDE, Microsoft Dynamics 365, Oracle, Ariba, Coupa) Exposure to Lean / Six Sigma or continuous improvement methodologies APICS or ISM certification preferred (CPIM, CPM, CIRM) At Chromalox, we are not just an employer but a champion of equal opportunities and inclusivity. We are dedicated to fostering a workplace that adheres to the highest hiring standards and is free from discrimination and harassment. Chromalox is an equal opportunity employer; our commitment extends to all aspects of employment, ensuring that no individual is mistreated or discriminated against based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as defined by federal, state, or local laws.
05/06/2026
Full time
Global Sourcing Manager - EMEA Composed of Chromalox, Durex Industries, Vulcanic, and Thermocoax businesses, Electrical Thermal Solutions (ETS), part of Spirax Group, creates electrical process heating and temperature management solutions, including industrial heaters and systems, heat tracing, and a range of component technologies. At Chromalox, we build advanced thermal technologies for the world's most challenging industrial heating applications. Headquartered in Pittsburgh, Pennsylvania, we got our start with an innovative solution 100 years ago when a self-taught engineer invented the first metal-sheathed resistance heating element. It was this then-advanced thermal technology that launched an entire industry. We excel in industries that have high expectations. We are acknowledged as experts at delivering solutions that exceed specifications, limit risk, and reduce operating costs. Join us as we continue to provide solutions to our customers and the world! The Role: The Sourcing Manager is responsible for the development and execution of sourcing strategies for assigned global commodity categories. This role owns supplier selection, commercial negotiations, and ongoing supplier performance to ensure cost competitiveness, quality, and continuity of supply. Reporting to the Senior Manager, Global Category Management, this position plays a key role in translating global category strategies into execution, while also contributing insights to strategy development through market intelligence, supplier engagement, and cross-functional collaboration. Key performance indicators for this role include Cost savings and cost avoidance ($ and %) for assigned categories, Supplier on-time delivery (OTD) and quality performance, Contract coverage and compliance, Supply continuity and issue resolution cycle time, and Contribution to working capital improvements (inventory, payment terms) Your Responsibilities: Category Ownership & Sourcing Execution Own sourcing strategy execution for assigned direct material commodities across global operations Lead end-to-end sourcing activities including RFx development, supplier evaluation, negotiation, and contracting Identify and deliver cost savings, cost avoidance, and value engineering opportunities Support development and refinement of global category strategies in partnership with category leadership Supplier Management & Performance Manage day-to-day supplier relationships, including performance monitoring and issue resolution Implement supplier scorecards and support regular performance reviews Drive improvements in supplier quality, delivery, and service levels Support supplier risk identification and mitigation planning Market Intelligence & Cost Management Monitor commodity markets, cost drivers, and supply trends for assigned categories Develop should-cost models and support fact-based negotiations Provide regular insights on pricing trends, risks, and opportunities Cross-Functional Collaboration Partner with Engineering on specifications, value engineering, and supplier qualification Align with Planning and Operations to ensure supply continuity and support demand requirements Work closely with site procurement teams to ensure effective supplier execution and issue resolution Contracting & Compliance Negotiate and manage supplier contracts, ensuring alignment with company terms and risk standards Ensure compliance with procurement policies, processes, and ethical sourcing requirements Maintain accurate sourcing and contract data within procurement systems Continuous Improvement & Procurement Excellence Support standardization of sourcing processes, tools, and reporting Contribute to procurement initiatives including supplier consolidation and process improvement Participate in digital procurement tool adoption and data-driven decision making Requirements: Bachelor's degree in Supply Chain, Engineering, Business, or related field 5-8+ years of experience in sourcing, procurement, or category management, preferably in direct materials Experience in global manufacturing environments Strong negotiation, analytical, and stakeholder management skills Demonstrated capability with Microsoft Office products (Excel, PowerPoint), PowerBI, and project planning tools Preferred: Sourcing experience with metals or electrical components categories Experience leading cross-functional initiatives and influencing without direct authority in a matrixed, global organization Strong communication skills with executive presence Experience with ERP and eSourcing platforms (e.g., JDE, Microsoft Dynamics 365, Oracle, Ariba, Coupa) Exposure to Lean / Six Sigma or continuous improvement methodologies APICS or ISM certification preferred (CPIM, CPM, CIRM) At Chromalox, we are not just an employer but a champion of equal opportunities and inclusivity. We are dedicated to fostering a workplace that adheres to the highest hiring standards and is free from discrimination and harassment. Chromalox is an equal opportunity employer; our commitment extends to all aspects of employment, ensuring that no individual is mistreated or discriminated against based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as defined by federal, state, or local laws.
Maximo Operations Technician Location Leeds, Carlisle, London, United Kingdom Job Id: 179 # of Openings: 1 Main Purpose Maximo Operations Technicians are client facing professionals responsible for the provision of excellent customer service and reliable Root Cause Analysis techniques to identify the causes of incidents and problems regarding system configurations, customised applications, reports, data and hardware. Specific Responsibilities To respond to Client's requests for support in a timely and professional manner adhering to client SLAs. To ensure that all work completed as part of a response to a request for support is recorded accurately in tickets and in timesheet entries. To employ effective Root Cause Analysis techniques when troubleshooting incidents, bugs or problems reported by clients. To be polite, courteous and diligent when communicating with clients over the telephone or by e-mail. To ensure that requests for support are responded to in accordance with client SLAs and clients are kept up to date with the progress of their request. To escalate requests for support to Senior Technician colleagues as and when necessary. To ensure that solutions are thoroughly tested and documented prior to being released to client environments. Manage client environments ensuring they are kept up to date following releases. Manage the change and release process, produce associated documentation and lead/participate in deployment outages. To liaise effectively with Support and Delivery team colleagues. To be competent and confident in the use and support of the systems being used by the clients to which you are assigned. Analysis and tuning of Maximo SQL queries to ensure client systems run smoothly. To assist colleagues as and when required. To participate in Naviam's Out of Hours on call support rota. To attend training sessions as and when necessary. Any other activities that the Service Desk Manager may deem necessary. Person Specification The ideal candidate will be an analytical problem solver, with experience in IT Support in similar organisations. The individual should be able to demonstrate: Skills & Personal Qualities - Required Minimum 2:1 grade in a Computer Science/Software Development (or equivalent) degree. 2 years experience in a similar role. Experience of establishing good customer focused relationships. Good administrative/organisational skills. Strong communication skills both written and verbal (fluent in English). IT literate with an underlying knowledge of multiple operating systems and VMWare etc. Honest, reliable and must maintain confidentiality at all times. Well organised, self motivated and able to work unsupervised as an individual or as a team member. Methodical approach to work with the ability to deliver under pressure and achieve deadlines. Present information in a clear and concise manner. Develop working relationships, both internally and externally. Presentable, professional, courteous, polite and extremely customer focused. Excellent timekeeping and able to work extra hours when required. Willingness to continue personal development and training. Must be able to visit different locations across the UK as required. Skills & Personal Qualities - Desired Technical / Functional knowledge of Maximo MAS and / or earlier versions. IBM Certified Deployment Professional in Maximo. Experience with BIRT reporting tool. Application server experience (WebSphere/Weblogic). Enterprise database systems such as MSSQL, Oracle and DB2. Enterprise OS such as Windows Server and Linux. Hardware virtualisation and cloud platforms such as AWS and Azure. Enterprise system architecture and network design patterns. Modern object orientated languages, particularly Java. Scripting languages, particularly Python.
04/06/2026
Full time
Maximo Operations Technician Location Leeds, Carlisle, London, United Kingdom Job Id: 179 # of Openings: 1 Main Purpose Maximo Operations Technicians are client facing professionals responsible for the provision of excellent customer service and reliable Root Cause Analysis techniques to identify the causes of incidents and problems regarding system configurations, customised applications, reports, data and hardware. Specific Responsibilities To respond to Client's requests for support in a timely and professional manner adhering to client SLAs. To ensure that all work completed as part of a response to a request for support is recorded accurately in tickets and in timesheet entries. To employ effective Root Cause Analysis techniques when troubleshooting incidents, bugs or problems reported by clients. To be polite, courteous and diligent when communicating with clients over the telephone or by e-mail. To ensure that requests for support are responded to in accordance with client SLAs and clients are kept up to date with the progress of their request. To escalate requests for support to Senior Technician colleagues as and when necessary. To ensure that solutions are thoroughly tested and documented prior to being released to client environments. Manage client environments ensuring they are kept up to date following releases. Manage the change and release process, produce associated documentation and lead/participate in deployment outages. To liaise effectively with Support and Delivery team colleagues. To be competent and confident in the use and support of the systems being used by the clients to which you are assigned. Analysis and tuning of Maximo SQL queries to ensure client systems run smoothly. To assist colleagues as and when required. To participate in Naviam's Out of Hours on call support rota. To attend training sessions as and when necessary. Any other activities that the Service Desk Manager may deem necessary. Person Specification The ideal candidate will be an analytical problem solver, with experience in IT Support in similar organisations. The individual should be able to demonstrate: Skills & Personal Qualities - Required Minimum 2:1 grade in a Computer Science/Software Development (or equivalent) degree. 2 years experience in a similar role. Experience of establishing good customer focused relationships. Good administrative/organisational skills. Strong communication skills both written and verbal (fluent in English). IT literate with an underlying knowledge of multiple operating systems and VMWare etc. Honest, reliable and must maintain confidentiality at all times. Well organised, self motivated and able to work unsupervised as an individual or as a team member. Methodical approach to work with the ability to deliver under pressure and achieve deadlines. Present information in a clear and concise manner. Develop working relationships, both internally and externally. Presentable, professional, courteous, polite and extremely customer focused. Excellent timekeeping and able to work extra hours when required. Willingness to continue personal development and training. Must be able to visit different locations across the UK as required. Skills & Personal Qualities - Desired Technical / Functional knowledge of Maximo MAS and / or earlier versions. IBM Certified Deployment Professional in Maximo. Experience with BIRT reporting tool. Application server experience (WebSphere/Weblogic). Enterprise database systems such as MSSQL, Oracle and DB2. Enterprise OS such as Windows Server and Linux. Hardware virtualisation and cloud platforms such as AWS and Azure. Enterprise system architecture and network design patterns. Modern object orientated languages, particularly Java. Scripting languages, particularly Python.
Power the future of enterprise asset management. Naviam is the world's leading IBM Maximo partner, delivering cloud, mobile, and product innovation built specifically for IBM Maximo-the leading enterprise asset management (EAM) platform. Backed by 35+ years of innovation, we design and support enterprise-scale environments and develop the industry's largest suite of Maximo-dedicated solutions. Our work supports mission-critical infrastructure worldwide-helping deliver clean drinking water and reliable energy, enabling airports and global rail networks, supporting defense and government organizations, and keeping essential services running every day. With 400+ employees across more than a dozen countries, our teams span North America, EMEA, and APAC, collaborating across technical, product, and business roles. Guided by our values-One Naviam, Go Beyond, Be Excellent, and Win Together-we offer meaningful work, global impact, and the opportunity to grow alongside industry-leading experts. If you're passionate about technology and building solutions that keep the world running, Naviam is where your career moves forward. At Naviam, we actively invest in the next generation of talent through close partnerships with local universities. In Cincinnati, we collaborate with the University of Cincinnati, where over a dozen of our current full-time team members began their careers through our co-op and internship program. Naviam's student program offer hands-on experience, mentorship, and a pathway to full-time roles across several key areas: Location: Leeds, Carlisle, London, United Kingdom Job Id:179 # of Openings:1 Main Purpose: Maximo Operations Technicians are client facing professionals responsible for the provision of excellent customer service and reliable Root Cause Analysis techniques to identify the causes of incidents and problems regarding system configurations, customised applications, reports, data and hardware Specific Responsibilities: To respond to Client's requests for support in a timely and professional manner adhering to client SLAs. To ensure that all work completed as part of a response to a request for support is recorded accurately in tickets and in timesheet entries. To employ effective Root Cause Analysis techniques when troubleshooting incidents, bugs or problems reported by clients. To be polite, courteous and diligent when communicating with clients over the telephone or by e-mail. To ensure that requests for support are responded to in accordance with client SLAs and clients are kept up to date with the progress of their request To escalate requests for support to Senior Technician colleagues as and when necessary. To ensure that solutions are thoroughly tested and documented prior to being released to client environments Manage client environments ensuring they are kept up to date following releases Manage the change and release process, produce associated documentation and lead/participate in deployment outages To liaise effectively with Support and Delivery team colleagues. To be competent and confident in the use and support of the systems being used by the clients to which you are assigned. Analysis and tuning of Maximo SQL queries to ensure client systems run smoothly To assist colleagues as and when required. To participate in Naviam's Out of Hours on-call support rota. To attend training sessions as and when necessary. Any other activities that the Service Desk Manager may deem necessary. Person Specification: The ideal candidate will be an analytical problem solver, with experience in IT Support in similar organisations. The individual should be able to demonstrate: Skills & Personal Qualities - Required: Minimum 2:1 grade in a Computer Science/Software Development (or equivalent) degree. 2 years experience in a similar role Experience of establishing good customer focused relationships. Good administrative/organisational skills. Strong communication skills both written and verbal (fluent in English). IT literate with an underlying knowledge of multiple operating systems and VMWare etc. Honest, reliable and must maintain confidentiality at all times. Well organised, self-motivated and able to work unsupervised as an individual or as a team member. Methodical approach to work with the ability to deliver under pressure and achieve deadlines. Present information in a clear and concise manner. Develop working relationships, both internally and externally. Presentable, professional, courteous, polite and extremely customer focused. Excellent timekeeping and able to work extra hours when required. Willingness to continue personal development and training. Must be able to visit different locations across the UK as required. Skills & Personal Qualities - Desired: Technical / Functional knowledge of Maximo MAS and / or earlier versions IBM Certified Deployment Professional in Maximo Experience with BIRT reporting tool Application server experience (WebSphere/Weblogic) Enterprise database systems such as MSSQL, Oracle and DB2 Enterprise OS such as Windows Server and Linux Hardware virtualisation and cloud platforms such as AWS and Azure Enterprise system architecture and network design patterns Modern object orientated languages, particularly Java Scripting languages, particularly Python Who are Naviam? Naviam was founded to help businesses maximize the benefits of their software solutions over the lifecycle of their physical assets. Today, Naviam is a leading IBM Maximo Enterprise Asset Management partner for asset intensive organizations worldwide. As one of the few Maximo partners providing Enterprise Asset Management (EAM) and Asset Performance Management (APM) expertise across North America, Europe and Asia Pacific, we combine a local presence with global expertise to deliver tailored asset management solutions and trusted partnerships wherever you are on your maintenance journey. Our leading Naviam Cloud platform brings together best of breed solutions to future proof your modern business. We continue to grow our global footprint and we're excited that you're interested in joining us!
04/06/2026
Full time
Power the future of enterprise asset management. Naviam is the world's leading IBM Maximo partner, delivering cloud, mobile, and product innovation built specifically for IBM Maximo-the leading enterprise asset management (EAM) platform. Backed by 35+ years of innovation, we design and support enterprise-scale environments and develop the industry's largest suite of Maximo-dedicated solutions. Our work supports mission-critical infrastructure worldwide-helping deliver clean drinking water and reliable energy, enabling airports and global rail networks, supporting defense and government organizations, and keeping essential services running every day. With 400+ employees across more than a dozen countries, our teams span North America, EMEA, and APAC, collaborating across technical, product, and business roles. Guided by our values-One Naviam, Go Beyond, Be Excellent, and Win Together-we offer meaningful work, global impact, and the opportunity to grow alongside industry-leading experts. If you're passionate about technology and building solutions that keep the world running, Naviam is where your career moves forward. At Naviam, we actively invest in the next generation of talent through close partnerships with local universities. In Cincinnati, we collaborate with the University of Cincinnati, where over a dozen of our current full-time team members began their careers through our co-op and internship program. Naviam's student program offer hands-on experience, mentorship, and a pathway to full-time roles across several key areas: Location: Leeds, Carlisle, London, United Kingdom Job Id:179 # of Openings:1 Main Purpose: Maximo Operations Technicians are client facing professionals responsible for the provision of excellent customer service and reliable Root Cause Analysis techniques to identify the causes of incidents and problems regarding system configurations, customised applications, reports, data and hardware Specific Responsibilities: To respond to Client's requests for support in a timely and professional manner adhering to client SLAs. To ensure that all work completed as part of a response to a request for support is recorded accurately in tickets and in timesheet entries. To employ effective Root Cause Analysis techniques when troubleshooting incidents, bugs or problems reported by clients. To be polite, courteous and diligent when communicating with clients over the telephone or by e-mail. To ensure that requests for support are responded to in accordance with client SLAs and clients are kept up to date with the progress of their request To escalate requests for support to Senior Technician colleagues as and when necessary. To ensure that solutions are thoroughly tested and documented prior to being released to client environments Manage client environments ensuring they are kept up to date following releases Manage the change and release process, produce associated documentation and lead/participate in deployment outages To liaise effectively with Support and Delivery team colleagues. To be competent and confident in the use and support of the systems being used by the clients to which you are assigned. Analysis and tuning of Maximo SQL queries to ensure client systems run smoothly To assist colleagues as and when required. To participate in Naviam's Out of Hours on-call support rota. To attend training sessions as and when necessary. Any other activities that the Service Desk Manager may deem necessary. Person Specification: The ideal candidate will be an analytical problem solver, with experience in IT Support in similar organisations. The individual should be able to demonstrate: Skills & Personal Qualities - Required: Minimum 2:1 grade in a Computer Science/Software Development (or equivalent) degree. 2 years experience in a similar role Experience of establishing good customer focused relationships. Good administrative/organisational skills. Strong communication skills both written and verbal (fluent in English). IT literate with an underlying knowledge of multiple operating systems and VMWare etc. Honest, reliable and must maintain confidentiality at all times. Well organised, self-motivated and able to work unsupervised as an individual or as a team member. Methodical approach to work with the ability to deliver under pressure and achieve deadlines. Present information in a clear and concise manner. Develop working relationships, both internally and externally. Presentable, professional, courteous, polite and extremely customer focused. Excellent timekeeping and able to work extra hours when required. Willingness to continue personal development and training. Must be able to visit different locations across the UK as required. Skills & Personal Qualities - Desired: Technical / Functional knowledge of Maximo MAS and / or earlier versions IBM Certified Deployment Professional in Maximo Experience with BIRT reporting tool Application server experience (WebSphere/Weblogic) Enterprise database systems such as MSSQL, Oracle and DB2 Enterprise OS such as Windows Server and Linux Hardware virtualisation and cloud platforms such as AWS and Azure Enterprise system architecture and network design patterns Modern object orientated languages, particularly Java Scripting languages, particularly Python Who are Naviam? Naviam was founded to help businesses maximize the benefits of their software solutions over the lifecycle of their physical assets. Today, Naviam is a leading IBM Maximo Enterprise Asset Management partner for asset intensive organizations worldwide. As one of the few Maximo partners providing Enterprise Asset Management (EAM) and Asset Performance Management (APM) expertise across North America, Europe and Asia Pacific, we combine a local presence with global expertise to deliver tailored asset management solutions and trusted partnerships wherever you are on your maintenance journey. Our leading Naviam Cloud platform brings together best of breed solutions to future proof your modern business. We continue to grow our global footprint and we're excited that you're interested in joining us!
Join Police Digital Service as a Cyber Detect Analyst. Permanent FT. Salary £45,000 per annum. About Police Digital Service The National Management Centre (NMC) is part of Police Digital Services and provides visibility and control of information risks for policing. It supports the 24x7x365 nature of police operations, providing a threat detection and response capability for digital services before, during and after cyber-attacks, enabling stakeholders to understand and proactively manage risk across the technology estate at both the national and force level. Key Responsibilities As a member of the NMC Protective Monitoring Team you will respond to immediate security threats on NMC Monitored networks that may impact our client network. The NMC Protective Monitoring team's goal is to detect, analyse, investigate, and respond to cyber security alerts using a combination of cutting edge technology and a strong set of processes. The NMC Cyber Detect Analysts will work closely with teams across the NMC, typically with the Incident Response Teams to ensure security issues are addressed quickly upon discovery. NMC Cyber Detect Analyst duties involve but are not limited to: Initial Triage of alerts - evaluation & detection Confirmation of false positive Incident data gathering and feedback on any gaps and issues in respect to Platform Content or tuning opportunities Reflection of incident severity based on analysis Escalation of potential incidents to customer or Senior Cyber Detect Analyst/CIMT Team as appropriate Trend Analysis of force-by-force events for presentation into forces at regular intervals Continuous input into the value and optimisation of content Regular Performance conversations with line manager A proactive approach to personal development and coaching conversations to challenge and develop yourself and others. Monitoring and triage of alerts across NMC Technologies. Accountable for the initial assessment of alerts via analysis of all data at your disposal in the alert's context. Following guidance documentation where applicable in a timely manner. Responsible for engaging relevant stakeholders, e.g. The customer, Senior Cyber Detect Analyst or CIMT (Cyber Incident Management Team) following completion of alert assessments. Responsible for ensuring initial engagement direct with national police forces where relevant Must be in tune with situational awareness across national police forces, e.g., Change, Problem, Incident, Network Architecture, Critical Asset lists. Comprehensive understanding of all NMC services and their interoperability What you need to succeed in the role Ability to acquire SC and NPPV3 level clearances Experience working in a fast paced operational environment Experience working within a team Experience working in a customer facing environment Knowledge of various security methodologies and processes Knowledge of commonly deployed Cyber Security tools and products Knowledge of common Internet protocols and applications Knowledge and hands on experience of IP networks and their key components A genuine enthusiasm and drive to work within Cyber Security Motivated and ambitious to work on your own initiative without needing direction Strong attention to detail Ability to multi task, prioritise, and manage time effectively Excellent interpersonal skills and professional demeanour Excellent verbal and written communication skills Proficient in Microsoft Office Applications Proficient in the use of SIEM (Security Incident and Event Management) technology, in terms of handling alerts, analysis of the data within the alert and rationale on whether escalation or closure is required. Ability to convey technical speak into plain English to contextualise the alert with recommendations if applicable Ability to engage with all elements of the NMC proactively and professionally Why Join us? Balance is important and we want you to take time off to recharge - we offer 28 days' annual leave plus bank holidays, rising to 30 days after 5 years of service. Holiday purchase also available. We care about your well being - we have an EAP that offers not just welfare benefits but also retail discounts. Plan for the future - we offer an excellent pension scheme and life assurance cover. Put your mind at rest regarding your health - offering remote GP, mental health and physiotherapy appointments via video consultation. Family - enhanced maternity and paternity pay along with a flexible return to work. Community - one paid day off per year for volunteering. We are committed to equal opportunity for all and will not discriminate on any grounds. We encourage applications from people from the widest possible span of experience. We particularly welcome applications from Black, Asian and Minority Ethnic (BAME) candidates and people with disabilities. Working Arrangements At the NMC, you will benefit from hybrid working, getting the advantages of both face to face team engagement and home working. NMC employees have the opportunity to work in our new modern office environment for in person collaboration, however you will also get the opportunity to work from home 2 days a week. All applicants must be eligible for NPPV3 and SC clearances. Successful applicants will require NPPV3 clearance to have been approved before starting with PDS.
04/06/2026
Full time
Join Police Digital Service as a Cyber Detect Analyst. Permanent FT. Salary £45,000 per annum. About Police Digital Service The National Management Centre (NMC) is part of Police Digital Services and provides visibility and control of information risks for policing. It supports the 24x7x365 nature of police operations, providing a threat detection and response capability for digital services before, during and after cyber-attacks, enabling stakeholders to understand and proactively manage risk across the technology estate at both the national and force level. Key Responsibilities As a member of the NMC Protective Monitoring Team you will respond to immediate security threats on NMC Monitored networks that may impact our client network. The NMC Protective Monitoring team's goal is to detect, analyse, investigate, and respond to cyber security alerts using a combination of cutting edge technology and a strong set of processes. The NMC Cyber Detect Analysts will work closely with teams across the NMC, typically with the Incident Response Teams to ensure security issues are addressed quickly upon discovery. NMC Cyber Detect Analyst duties involve but are not limited to: Initial Triage of alerts - evaluation & detection Confirmation of false positive Incident data gathering and feedback on any gaps and issues in respect to Platform Content or tuning opportunities Reflection of incident severity based on analysis Escalation of potential incidents to customer or Senior Cyber Detect Analyst/CIMT Team as appropriate Trend Analysis of force-by-force events for presentation into forces at regular intervals Continuous input into the value and optimisation of content Regular Performance conversations with line manager A proactive approach to personal development and coaching conversations to challenge and develop yourself and others. Monitoring and triage of alerts across NMC Technologies. Accountable for the initial assessment of alerts via analysis of all data at your disposal in the alert's context. Following guidance documentation where applicable in a timely manner. Responsible for engaging relevant stakeholders, e.g. The customer, Senior Cyber Detect Analyst or CIMT (Cyber Incident Management Team) following completion of alert assessments. Responsible for ensuring initial engagement direct with national police forces where relevant Must be in tune with situational awareness across national police forces, e.g., Change, Problem, Incident, Network Architecture, Critical Asset lists. Comprehensive understanding of all NMC services and their interoperability What you need to succeed in the role Ability to acquire SC and NPPV3 level clearances Experience working in a fast paced operational environment Experience working within a team Experience working in a customer facing environment Knowledge of various security methodologies and processes Knowledge of commonly deployed Cyber Security tools and products Knowledge of common Internet protocols and applications Knowledge and hands on experience of IP networks and their key components A genuine enthusiasm and drive to work within Cyber Security Motivated and ambitious to work on your own initiative without needing direction Strong attention to detail Ability to multi task, prioritise, and manage time effectively Excellent interpersonal skills and professional demeanour Excellent verbal and written communication skills Proficient in Microsoft Office Applications Proficient in the use of SIEM (Security Incident and Event Management) technology, in terms of handling alerts, analysis of the data within the alert and rationale on whether escalation or closure is required. Ability to convey technical speak into plain English to contextualise the alert with recommendations if applicable Ability to engage with all elements of the NMC proactively and professionally Why Join us? Balance is important and we want you to take time off to recharge - we offer 28 days' annual leave plus bank holidays, rising to 30 days after 5 years of service. Holiday purchase also available. We care about your well being - we have an EAP that offers not just welfare benefits but also retail discounts. Plan for the future - we offer an excellent pension scheme and life assurance cover. Put your mind at rest regarding your health - offering remote GP, mental health and physiotherapy appointments via video consultation. Family - enhanced maternity and paternity pay along with a flexible return to work. Community - one paid day off per year for volunteering. We are committed to equal opportunity for all and will not discriminate on any grounds. We encourage applications from people from the widest possible span of experience. We particularly welcome applications from Black, Asian and Minority Ethnic (BAME) candidates and people with disabilities. Working Arrangements At the NMC, you will benefit from hybrid working, getting the advantages of both face to face team engagement and home working. NMC employees have the opportunity to work in our new modern office environment for in person collaboration, however you will also get the opportunity to work from home 2 days a week. All applicants must be eligible for NPPV3 and SC clearances. Successful applicants will require NPPV3 clearance to have been approved before starting with PDS.
Assistant Vice President, Authentication and Directory ServicesApplylocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: -WD Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.Join MUFG, where being inspired is expected and making a meaningful impact is rewarded. Authentication and Directory Services Engineer - Assistant Vice President MUFG, one of the world's most respected financial groups, is seeking an Authentication and Directory Services Engineer AVP to join their IT Security team in London. This role offers you the chance to work within a global network that values integrity, responsibility, and transparency, while supporting critical authentication and directory services across EMEA. MUFG's commitment to nurturing talent means you'll benefit from flexible working opportunities, generous pension contributions, and ongoing training to support your professional growth. If you are passionate about cyber security, identity management, and thrive in a collaborative environment where your expertise is valued, this is your opportunity to make a meaningful impact at a leading financial institution. Join a globally renowned financial group with over 150,000 employees and a strong presence in more than 50 countries, offering unparalleled opportunities for personal and professional development. Work within a supportive IT Security team focused on delivering secure authentication services using cutting-edge technologies such as Microsoft Active Directory, Azure AD, Single Sign-On (SSO), Multi-Factor Authentication (MFA), and automation scripting. Enjoy flexible working arrangements, generous pension contributions, and continuous training opportunities designed to help you grow your skills and advance your career within a culture built on integrity, fairness, and transparency. What you'll do: As an Authentication and Directory Services Engineer AVP at MUFG in London, you will play a pivotal role in supporting the bank's authentication infrastructure across EMEA. Your day-to-day responsibilities will involve managing Microsoft Active Directory platforms both on-premise and in Azure cloud environments. You will implement robust security protocols such as SSO, MFA, and Conditional Access policies to ensure secure access for thousands of users. By handling application onboarding/offboarding processes for authentication services, you will facilitate smooth integration with SSO solutions. You will act as the go-to expert for resolving complex authentication issues through detailed troubleshooting while supporting strategic initiatives aimed at improving platform standards. Your ability to create clear technical documentation will help foster knowledge sharing within the team. Additionally, you will monitor platform health metrics daily to ensure optimal service availability. Automation will be central to your role as you develop scripts that streamline user account management tasks. Your guidance during incident investigations will be crucial in balancing technical requirements with business needs. Ultimately, your efforts will contribute directly to maintaining MUFG's reputation for secure operations while promoting teamwork and co-operation throughout the department. Act as the senior analyst responsible for technical engineering of Microsoft Active Directory (AD) and Entra ID (Azure AD) services across EMEA. Implement and maintain advanced security protocols including Single Sign-On (SSO), Multi-Factor Authentication (MFA), Conditional Access policies, ensuring compliance with regulatory frameworks such as SOX and GDPR. Manage onboarding and offboarding of applications to authentication services, facilitating seamless integration with SSO solutions. Serve as the primary escalation point for complex issues related to authentication failures, directory synchronisation, and access management; resolve BAU incidents through thorough troubleshooting and analysis. Support the development of strategic direction for Authentication & Directory Services by contributing technical insights and collaborating with other teams within MUFG. Create and maintain comprehensive technical guides that communicate complex information clearly to both peers and less experienced colleagues. Oversee daily management of authentication platforms by monitoring service availability, health metrics, performance alerts, and maintaining operational documentation. Balance technical guidance against business risk to provide well-considered advice during incident investigations, problem resolution, and project decision-making processes. Initiate proactive improvements for standard operating procedures using available tools to evidence issues and escalate them appropriately. Develop scripts in PowerShell or Python to automate user account management tasks, reducing manual errors and enhancing efficiency. What you bring: To excel as an Authentication and Directory Services Engineer AVP at MUFG you should bring extensive hands-on experience managing Microsoft Active Directory platforms both on-premise and cloud-based Azure AD environments.Your capacity for clear communication is essential when translating complex concepts into actionable guidance for colleagues at all levels. A structured approach coupled with meticulous attention to detail will help you manage high workloads under pressure while maintaining accuracy. Experience in Identity Threat Detection & Response methodologies further strengthens your suitability for this role. A relevant degree enhances your profile but practical expertise remains paramount; above all else your commitment to teamwork ensures success within MUFG's inclusive culture. Deep knowledge of directory structures, authentication protocols (including SAML, OAuth, Kerberos), hybrid identity scenarios, and Microsoft Active Directory both on-premise and Azure AD environments. Proven experience with Quest AD management tools such as Quest Change Auditor and Quest Recovery Manager for effective auditing and recovery operations. Expertise in configuring Single Sign-On methods/protocols alongside Active Directory Federated Services (ADFS) and Certificate Services (ADCS). Advanced scripting abilities using PowerShell or Kusto Query Language (KQL) for automating user account management tasks. Ability to articulate complex technical instructions clearly in plain English for diverse audiences including senior stakeholders. Experience supporting large-scale global organisations with over 10,000 users; familiarity with financial regulations such as SOX compliance is highly desirable. Strong understanding of Identity Threat Detection & Response (ITDR) methodologies; capable of auditing access rights and monitoring suspicious activity effectively. Excellent communication skills combined with results-driven accountability; able to operate with urgency while prioritising workload efficiently. Structured approach to work with exceptional attention to detail; adept at managing tight deadlines without compromising accuracy. Degree in technology-related discipline preferred; Financial Services experience considered advantageous. What sets this company apart: MUFG stands out as one of the world's largest financial groups with a rich history spanning nearly 350 years. Headquartered in Tokyo but truly global in reach, with offices across Europe, Asia-Pacific, Americas. The organisation offers its employees unique opportunities for growth within an environment built on trustworthiness, integrity, fairness, transparency, honesty, and responsibility. The size of MUFG's business means you can stretch yourself professionally while benefiting from supportive leadership committed to nurturing talent at every stage of your career journey. Flexible working arrangements allow you to balance life outside work while generous pension contributions provide long-term security. Training opportunities abound so you can continually expand your skillset alongside knowledgeable colleagues who value collaboration above all else. MUFG's vision is not just about serving clients, it's about fostering shared sustainable growth for society at large; joining this team means becoming part of something bigger where your contributions matter every day. What's next: If you are ready to take your expertise in authentication services to new heights within a globally respected financial institution-apply now!
04/06/2026
Full time
Assistant Vice President, Authentication and Directory ServicesApplylocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: -WD Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.Join MUFG, where being inspired is expected and making a meaningful impact is rewarded. Authentication and Directory Services Engineer - Assistant Vice President MUFG, one of the world's most respected financial groups, is seeking an Authentication and Directory Services Engineer AVP to join their IT Security team in London. This role offers you the chance to work within a global network that values integrity, responsibility, and transparency, while supporting critical authentication and directory services across EMEA. MUFG's commitment to nurturing talent means you'll benefit from flexible working opportunities, generous pension contributions, and ongoing training to support your professional growth. If you are passionate about cyber security, identity management, and thrive in a collaborative environment where your expertise is valued, this is your opportunity to make a meaningful impact at a leading financial institution. Join a globally renowned financial group with over 150,000 employees and a strong presence in more than 50 countries, offering unparalleled opportunities for personal and professional development. Work within a supportive IT Security team focused on delivering secure authentication services using cutting-edge technologies such as Microsoft Active Directory, Azure AD, Single Sign-On (SSO), Multi-Factor Authentication (MFA), and automation scripting. Enjoy flexible working arrangements, generous pension contributions, and continuous training opportunities designed to help you grow your skills and advance your career within a culture built on integrity, fairness, and transparency. What you'll do: As an Authentication and Directory Services Engineer AVP at MUFG in London, you will play a pivotal role in supporting the bank's authentication infrastructure across EMEA. Your day-to-day responsibilities will involve managing Microsoft Active Directory platforms both on-premise and in Azure cloud environments. You will implement robust security protocols such as SSO, MFA, and Conditional Access policies to ensure secure access for thousands of users. By handling application onboarding/offboarding processes for authentication services, you will facilitate smooth integration with SSO solutions. You will act as the go-to expert for resolving complex authentication issues through detailed troubleshooting while supporting strategic initiatives aimed at improving platform standards. Your ability to create clear technical documentation will help foster knowledge sharing within the team. Additionally, you will monitor platform health metrics daily to ensure optimal service availability. Automation will be central to your role as you develop scripts that streamline user account management tasks. Your guidance during incident investigations will be crucial in balancing technical requirements with business needs. Ultimately, your efforts will contribute directly to maintaining MUFG's reputation for secure operations while promoting teamwork and co-operation throughout the department. Act as the senior analyst responsible for technical engineering of Microsoft Active Directory (AD) and Entra ID (Azure AD) services across EMEA. Implement and maintain advanced security protocols including Single Sign-On (SSO), Multi-Factor Authentication (MFA), Conditional Access policies, ensuring compliance with regulatory frameworks such as SOX and GDPR. Manage onboarding and offboarding of applications to authentication services, facilitating seamless integration with SSO solutions. Serve as the primary escalation point for complex issues related to authentication failures, directory synchronisation, and access management; resolve BAU incidents through thorough troubleshooting and analysis. Support the development of strategic direction for Authentication & Directory Services by contributing technical insights and collaborating with other teams within MUFG. Create and maintain comprehensive technical guides that communicate complex information clearly to both peers and less experienced colleagues. Oversee daily management of authentication platforms by monitoring service availability, health metrics, performance alerts, and maintaining operational documentation. Balance technical guidance against business risk to provide well-considered advice during incident investigations, problem resolution, and project decision-making processes. Initiate proactive improvements for standard operating procedures using available tools to evidence issues and escalate them appropriately. Develop scripts in PowerShell or Python to automate user account management tasks, reducing manual errors and enhancing efficiency. What you bring: To excel as an Authentication and Directory Services Engineer AVP at MUFG you should bring extensive hands-on experience managing Microsoft Active Directory platforms both on-premise and cloud-based Azure AD environments.Your capacity for clear communication is essential when translating complex concepts into actionable guidance for colleagues at all levels. A structured approach coupled with meticulous attention to detail will help you manage high workloads under pressure while maintaining accuracy. Experience in Identity Threat Detection & Response methodologies further strengthens your suitability for this role. A relevant degree enhances your profile but practical expertise remains paramount; above all else your commitment to teamwork ensures success within MUFG's inclusive culture. Deep knowledge of directory structures, authentication protocols (including SAML, OAuth, Kerberos), hybrid identity scenarios, and Microsoft Active Directory both on-premise and Azure AD environments. Proven experience with Quest AD management tools such as Quest Change Auditor and Quest Recovery Manager for effective auditing and recovery operations. Expertise in configuring Single Sign-On methods/protocols alongside Active Directory Federated Services (ADFS) and Certificate Services (ADCS). Advanced scripting abilities using PowerShell or Kusto Query Language (KQL) for automating user account management tasks. Ability to articulate complex technical instructions clearly in plain English for diverse audiences including senior stakeholders. Experience supporting large-scale global organisations with over 10,000 users; familiarity with financial regulations such as SOX compliance is highly desirable. Strong understanding of Identity Threat Detection & Response (ITDR) methodologies; capable of auditing access rights and monitoring suspicious activity effectively. Excellent communication skills combined with results-driven accountability; able to operate with urgency while prioritising workload efficiently. Structured approach to work with exceptional attention to detail; adept at managing tight deadlines without compromising accuracy. Degree in technology-related discipline preferred; Financial Services experience considered advantageous. What sets this company apart: MUFG stands out as one of the world's largest financial groups with a rich history spanning nearly 350 years. Headquartered in Tokyo but truly global in reach, with offices across Europe, Asia-Pacific, Americas. The organisation offers its employees unique opportunities for growth within an environment built on trustworthiness, integrity, fairness, transparency, honesty, and responsibility. The size of MUFG's business means you can stretch yourself professionally while benefiting from supportive leadership committed to nurturing talent at every stage of your career journey. Flexible working arrangements allow you to balance life outside work while generous pension contributions provide long-term security. Training opportunities abound so you can continually expand your skillset alongside knowledgeable colleagues who value collaboration above all else. MUFG's vision is not just about serving clients, it's about fostering shared sustainable growth for society at large; joining this team means becoming part of something bigger where your contributions matter every day. What's next: If you are ready to take your expertise in authentication services to new heights within a globally respected financial institution-apply now!
Techtronic Industries (TTI) is a world leader in cordless technology spanning power tools, accessories, hand tools, outdoor power equipment, as well as floorcare & cleaning products. Our focus is on end-users that range from professionals in the industrial, construction and infrastructure sectors to DIYers in home improvement, repair, and maintenance. TTI's powerful brand portfolio includes MILWAUKEE, RYOBI, AEG - recognized worldwide for their deep heritage and innovative product platforms of superior quality.The company maintains a global manufacturing and product development footprint, with record world-wide sales of approximately US$15.2 billion and around 50,000 employees in 2026. Hiring exceptional people is a top focus at TTI. This drives a high-performance culture across all levels of our organization and helps to achieve our vision of being number one in the industries we serve. Our unique high-speed decision-making process supports our acute focus on developing superior products and meeting high customer expectations. We view our winning culture as a competitive advantage that powers our growth.As part of the Technology & Business Process team, you will act as the project manager (m/f/d) leading cross-functional, often strategic projects across EMEA. You will manage internal and external project team members across all parts of TTI EMEA - technical teams, business analysts (m/f/d), key users (m/f/d) and business stakeholders (m/f/d).You will work as a 'hands-on' project manager (m/f/d) in a variety of business projects and initiatives across EMEA.Responsibilities :Scoping and initiating project activities: facilitating objective settings and ensure the scope is clearly delineatingStrategic Planning: Create comprehensive project roadmaps that align with business goalsRisk Management: Identify and mitigate potential risks to ensure projects remain on trackBudgeting and Financial Acumen: Ensure projects are delivered within financial constraints while maximizing ROIStakeholder Engagement: Communicate effectively with diverse stakeholder groups to ensure alignment and informed decision-makingAgile Methodologies: Adjust to evolving project needs and deliver iterative improvements quicklyProject Management of cross-functional/strategic projects in EMEA, specifically:Support BPOs (m/f/d) and other senior executives (m/f/d) in the initiation of project ideas and project briefs with an understanding of the strategic drivers of a project and support the feasibility review of a project conceptPlan a project, this includes setting goals and objectives, defining roles and responsibilities of project team members and producing schedules and timelines for the projectManage a project, i.e., coordinate the project teams (internal and external) and ensure that the project is kept on track and on budgetIdentify and evaluate project issues and risks and escalate to project sponsors (m/f/d) and/or the steering committee in a timely mannerReport on the regularly the project status to the project teams, the project sponsor (m/f/d) and/or the steering committeeFacilitate project workshops and meetingsEnsure the proper handover of the project to operations and close the projectEnsure the maintenance of comprehensive project documentation, e.g., project brief, project plan, progress reports, issue and action tracker and cutover plansEnsure that the EMEA Project Management guidelines are followedPromote good project management practice and enhance the organization's project management capability across the EMEA organization, specifically:Develop project management guidelines and templates for the EMEA organizationDevelop and carry out regular project management trainingProvide ad hoc advice to stakeholders (m/f/d) and support for their local projectsEnsure that these stakeholders (m/f/d) understand the EMEA project management guidance and methodologiesSkills Required:Proven experience in project management regarding IT systems and business application and/or business process implementation; project experience overallExperience in both waterfall and agile methodologiesExperience in ERP implementation is a mustSolid technical background, with a detailed understanding of software development and web technologiesSolid knowledge of project management tools a must; experience with Jira and Smartsheet is an advantageCompetence to communicate (orally and in writing) clearly and effectively with both IT and business stakeholders (m/f/d), with proven experience in acting as the "bridge" between the two partiesAbility to develop strong relationships to liaise effectively with stakeholders (m/f/d) and project membersExperience as business analyst (m/f/d) prior to becoming a project manager (m/f/d) a bonusProject certification a bonus (e.g., Prince2 or PMP)Experience and knowledge in implementation of enterprise applications such as SAP, Workday, Salesforce or Microsoft 365 product suite a bonus TTI, we are committed to being an equal opportunity employer. We believe in creating a supportive environment where everyone can thrive and grow. If you're looking to join a forward-thinking company that values collaboration, innovation, and impact - we'd love to hear from you. Apply now and be part of something exciting!Visit to find out more about us
03/06/2026
Full time
Techtronic Industries (TTI) is a world leader in cordless technology spanning power tools, accessories, hand tools, outdoor power equipment, as well as floorcare & cleaning products. Our focus is on end-users that range from professionals in the industrial, construction and infrastructure sectors to DIYers in home improvement, repair, and maintenance. TTI's powerful brand portfolio includes MILWAUKEE, RYOBI, AEG - recognized worldwide for their deep heritage and innovative product platforms of superior quality.The company maintains a global manufacturing and product development footprint, with record world-wide sales of approximately US$15.2 billion and around 50,000 employees in 2026. Hiring exceptional people is a top focus at TTI. This drives a high-performance culture across all levels of our organization and helps to achieve our vision of being number one in the industries we serve. Our unique high-speed decision-making process supports our acute focus on developing superior products and meeting high customer expectations. We view our winning culture as a competitive advantage that powers our growth.As part of the Technology & Business Process team, you will act as the project manager (m/f/d) leading cross-functional, often strategic projects across EMEA. You will manage internal and external project team members across all parts of TTI EMEA - technical teams, business analysts (m/f/d), key users (m/f/d) and business stakeholders (m/f/d).You will work as a 'hands-on' project manager (m/f/d) in a variety of business projects and initiatives across EMEA.Responsibilities :Scoping and initiating project activities: facilitating objective settings and ensure the scope is clearly delineatingStrategic Planning: Create comprehensive project roadmaps that align with business goalsRisk Management: Identify and mitigate potential risks to ensure projects remain on trackBudgeting and Financial Acumen: Ensure projects are delivered within financial constraints while maximizing ROIStakeholder Engagement: Communicate effectively with diverse stakeholder groups to ensure alignment and informed decision-makingAgile Methodologies: Adjust to evolving project needs and deliver iterative improvements quicklyProject Management of cross-functional/strategic projects in EMEA, specifically:Support BPOs (m/f/d) and other senior executives (m/f/d) in the initiation of project ideas and project briefs with an understanding of the strategic drivers of a project and support the feasibility review of a project conceptPlan a project, this includes setting goals and objectives, defining roles and responsibilities of project team members and producing schedules and timelines for the projectManage a project, i.e., coordinate the project teams (internal and external) and ensure that the project is kept on track and on budgetIdentify and evaluate project issues and risks and escalate to project sponsors (m/f/d) and/or the steering committee in a timely mannerReport on the regularly the project status to the project teams, the project sponsor (m/f/d) and/or the steering committeeFacilitate project workshops and meetingsEnsure the proper handover of the project to operations and close the projectEnsure the maintenance of comprehensive project documentation, e.g., project brief, project plan, progress reports, issue and action tracker and cutover plansEnsure that the EMEA Project Management guidelines are followedPromote good project management practice and enhance the organization's project management capability across the EMEA organization, specifically:Develop project management guidelines and templates for the EMEA organizationDevelop and carry out regular project management trainingProvide ad hoc advice to stakeholders (m/f/d) and support for their local projectsEnsure that these stakeholders (m/f/d) understand the EMEA project management guidance and methodologiesSkills Required:Proven experience in project management regarding IT systems and business application and/or business process implementation; project experience overallExperience in both waterfall and agile methodologiesExperience in ERP implementation is a mustSolid technical background, with a detailed understanding of software development and web technologiesSolid knowledge of project management tools a must; experience with Jira and Smartsheet is an advantageCompetence to communicate (orally and in writing) clearly and effectively with both IT and business stakeholders (m/f/d), with proven experience in acting as the "bridge" between the two partiesAbility to develop strong relationships to liaise effectively with stakeholders (m/f/d) and project membersExperience as business analyst (m/f/d) prior to becoming a project manager (m/f/d) a bonusProject certification a bonus (e.g., Prince2 or PMP)Experience and knowledge in implementation of enterprise applications such as SAP, Workday, Salesforce or Microsoft 365 product suite a bonus TTI, we are committed to being an equal opportunity employer. We believe in creating a supportive environment where everyone can thrive and grow. If you're looking to join a forward-thinking company that values collaboration, innovation, and impact - we'd love to hear from you. Apply now and be part of something exciting!Visit to find out more about us
Practice Group / Department: Business Development - London Job Description We're Norton Rose Fulbright - a global law firm with over 50 offices and 7,000 employees worldwide. We provide the world's preeminent corporations and financial institutions with a full business law service. At Norton Rose Fulbright, our strategy and our culture are closely entwined. We know that our expansion will mean little unless it is underpinned by truly global collaboration and we understand that pioneering work only takes place when our people have room to move and think beyond boundaries. As well as the relevant skills and experience, we're looking for people who are innovative, commercial and value the work that they do. The Business Development Manager (BDM) role is a permanent role within the Marketing & Business Development (MBD) function and the Europe, Middle East & Asia (EMEA) region at Norton Rose Fulbright. The role will deliver strategic and tactical business development support to our Financial Institutions sector group, one of the key sectors for the firm. This role will have high visibility with partners across EMEA. The Role The role will support the continued development of our Financial Institutions sector for the EMEA region as part of the BD team for the sector which covers Banks; Insurance; Funds & Asset Management; FinTech; Private Equity; Private Wealth; and Financial Regulation. This role will design and implement strategically aligned and client-focused MBD initiatives, working with colleagues across our regional sector and practice teams to bring together our considerable expertise across all aspects of the financial institutions sector. The Business Development Manager, Financial Institutions reports to the Senior Business Development Manager for Financial Institutions and will work closely with the EMEA lead Financial Institutions partners. The role holder will work in close cooperation with our wider MBD team, our Knowledge team, and our global BD teams. The role has the support of a Senior BD Executive and our marketing support team in Newcastle. Key Responsibilities Planning and development of business development activity and the targeting of marketing activity (all channels). Working with the leadership groups of relevant teams and sector/practice BD SMEs to develop and implement annual business plans, budget proposals and campaign plans. Working closely with partners on proactive, structured client development including taking responsibility as the BD lead on some client programme accounts. Acting as the subject matter expert and ambassador for Financial Institutions including monitoring market developments and commercial opportunities. Establishing a close and effective relationship with the lawyers and partners. Producing bespoke bids, panel pitches and other client development presentations (formal and informal). Managing relevant award and directory submissions. Leading on profile raising initiatives, including events and partnerships with key external stakeholders such as industry bodies. Managing our branding and external positioning. Working closely with other MBD teams, for example, the client relationship team, strategic bids, events, design and digital, and the marketing services team in Newcastle. Acting as a key point of contact and ambassador with the wider business, MBD and other key stakeholders. Managing relevant MBD budgets, including reporting of ROI. Working in collaboration with colleagues across our global business to pursue a unified approach. Maintaining and enhancing the profile of our Financial Institutions sector internally to foster and encourage collaboration across sectors and practice areas. Key Skills and Experience Strong experience in marketing and business development in a partnership environment Adept in working with stakeholders at all levels of seniority in an international business Experience of managing and developing junior MBD colleagues Excellent written and oral communication skills, including rigorous attention to detail and ability to adapt communication style as needed Confident, persuasive and assertive Highly organised with a professional, confident, collaborative and proactive approach Strong time management and prioritisation skills Graduate calibre with demonstrable and/or professionally recognised marketing or communications qualification (such as CIM, etc.) Excellent project management skills - this candidate must be able to demonstrate experience of managing multiple projects and transforming a commercial issue into a business development opportunity Leadership ability - this candidate must be able to build a strong reputation within the business and deliver excellent service Demonstrable experience in managing and writing bids (formal and informal) Must be flexible to work outside of contractual hours as needed A curious mindset and continuous improvement approach Managerial skills and willingness to take on additional responsibility when required Understands the need and has the ability to manage expectations Diversity, Equity and Inclusion To attract the best people, we strive to create a diverse and inclusive environment where everyone can bring their whole selves to work, have a sense of belonging, and realize their full career potential. Our new enabled work model allows our people to have more flexibility in the way they choose to work from both the office and a remote location, while continuing to deliver the highest standards of service. We offer a range of family friendly and inclusive employment policies and provide access to programmes and services aimed at nurturing our people's health and overall wellbeing. Find more about Diversity, Equity and Inclusion here. We are proud to be an equal opportunities employer and encourage applications from individuals who can complement our existing teams. We strive to create an inclusive and accessible recruitment process for all candidates. If you require any tailored adjustments or accommodations, please let us know here.
03/06/2026
Full time
Practice Group / Department: Business Development - London Job Description We're Norton Rose Fulbright - a global law firm with over 50 offices and 7,000 employees worldwide. We provide the world's preeminent corporations and financial institutions with a full business law service. At Norton Rose Fulbright, our strategy and our culture are closely entwined. We know that our expansion will mean little unless it is underpinned by truly global collaboration and we understand that pioneering work only takes place when our people have room to move and think beyond boundaries. As well as the relevant skills and experience, we're looking for people who are innovative, commercial and value the work that they do. The Business Development Manager (BDM) role is a permanent role within the Marketing & Business Development (MBD) function and the Europe, Middle East & Asia (EMEA) region at Norton Rose Fulbright. The role will deliver strategic and tactical business development support to our Financial Institutions sector group, one of the key sectors for the firm. This role will have high visibility with partners across EMEA. The Role The role will support the continued development of our Financial Institutions sector for the EMEA region as part of the BD team for the sector which covers Banks; Insurance; Funds & Asset Management; FinTech; Private Equity; Private Wealth; and Financial Regulation. This role will design and implement strategically aligned and client-focused MBD initiatives, working with colleagues across our regional sector and practice teams to bring together our considerable expertise across all aspects of the financial institutions sector. The Business Development Manager, Financial Institutions reports to the Senior Business Development Manager for Financial Institutions and will work closely with the EMEA lead Financial Institutions partners. The role holder will work in close cooperation with our wider MBD team, our Knowledge team, and our global BD teams. The role has the support of a Senior BD Executive and our marketing support team in Newcastle. Key Responsibilities Planning and development of business development activity and the targeting of marketing activity (all channels). Working with the leadership groups of relevant teams and sector/practice BD SMEs to develop and implement annual business plans, budget proposals and campaign plans. Working closely with partners on proactive, structured client development including taking responsibility as the BD lead on some client programme accounts. Acting as the subject matter expert and ambassador for Financial Institutions including monitoring market developments and commercial opportunities. Establishing a close and effective relationship with the lawyers and partners. Producing bespoke bids, panel pitches and other client development presentations (formal and informal). Managing relevant award and directory submissions. Leading on profile raising initiatives, including events and partnerships with key external stakeholders such as industry bodies. Managing our branding and external positioning. Working closely with other MBD teams, for example, the client relationship team, strategic bids, events, design and digital, and the marketing services team in Newcastle. Acting as a key point of contact and ambassador with the wider business, MBD and other key stakeholders. Managing relevant MBD budgets, including reporting of ROI. Working in collaboration with colleagues across our global business to pursue a unified approach. Maintaining and enhancing the profile of our Financial Institutions sector internally to foster and encourage collaboration across sectors and practice areas. Key Skills and Experience Strong experience in marketing and business development in a partnership environment Adept in working with stakeholders at all levels of seniority in an international business Experience of managing and developing junior MBD colleagues Excellent written and oral communication skills, including rigorous attention to detail and ability to adapt communication style as needed Confident, persuasive and assertive Highly organised with a professional, confident, collaborative and proactive approach Strong time management and prioritisation skills Graduate calibre with demonstrable and/or professionally recognised marketing or communications qualification (such as CIM, etc.) Excellent project management skills - this candidate must be able to demonstrate experience of managing multiple projects and transforming a commercial issue into a business development opportunity Leadership ability - this candidate must be able to build a strong reputation within the business and deliver excellent service Demonstrable experience in managing and writing bids (formal and informal) Must be flexible to work outside of contractual hours as needed A curious mindset and continuous improvement approach Managerial skills and willingness to take on additional responsibility when required Understands the need and has the ability to manage expectations Diversity, Equity and Inclusion To attract the best people, we strive to create a diverse and inclusive environment where everyone can bring their whole selves to work, have a sense of belonging, and realize their full career potential. Our new enabled work model allows our people to have more flexibility in the way they choose to work from both the office and a remote location, while continuing to deliver the highest standards of service. We offer a range of family friendly and inclusive employment policies and provide access to programmes and services aimed at nurturing our people's health and overall wellbeing. Find more about Diversity, Equity and Inclusion here. We are proud to be an equal opportunities employer and encourage applications from individuals who can complement our existing teams. We strive to create an inclusive and accessible recruitment process for all candidates. If you require any tailored adjustments or accommodations, please let us know here.
About Us:LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It's how we've contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services - and our open-access model - we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity.LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific.Proud to share LSEG in Romania is Great Place to Work certified (Sept '24 - Sept '25). Learn more about life and purpose of our company directly from the Romanian colleagues' video: Bucharest, Romania Where We Work LSEGRole Description:The Issuer Services team sits within the Capital Markets team of the London Stock Exchange. The team's mandate is to build and maintain relationships with current and future issuers and intermediaries. As part of this, the team builds digital products and services for issuers and the broader financial ecosystem within the Issuer Services platform: have been careful to maintain our neutral position within the financial ecosystem and we are aiming to build an infrastructure that reflects this and digitises workflows for issuers and intermediaries.Each of our issuers automatically gets a log-in for the platform. In addition to this we have built and continue to build out our capability for non-London listed clients to access the platform and services.Our core clients are the Investor Relations teams, intermediaries and the c-suite within public and private companies. We aim to offer them a range of products and services through the platform, that is split across five broad areas:Company profile page on Intelligence - data and analytics solutions Marketplace - LSE and third party service providers presented to issuers Spark - Thought leadership content and events SparkLive - The digitisation of company results presentations, roadshows (both deal and non-deal) and AGMsRefinitiv DataWe currently offer limited data points through the platform that includes, price charts, volumes, volatility, shareholder sentiment analysis. We are in the process of significantly enhancing the data that is provided through the addition of Refinitiv data. This data will give the investor relations and treasury teams and members of the c-suite a data workflow that will assist them in their roles and give insights that are specifically aimed at public companies initially. Data will include, ESG data, deals intelligence, research and more. This will also be augmented with alerts and front-end functionality. The ambition is to make the platform daily use rather than weekly or monthly use driven by these valuable data insights.Investor Relations ToolsThrough Issuer Services corporates can update their company profile page on This allows them to access millions of unique visitors that visit the company profile pages each month. Through the platform issuers can add branding, social media, reports, equity research, events, IR contacts and more. This has offered issuers and advisors a distribution channel to retail investorsWe have augmented this through SparkLive our live streaming and webinar product: (). Through SparkLive we give our issuers and pre-IPO companies the opportunity to livestream and host on demand their corporate presentations including capital markets days, results presentations, AGMs and roadshows in the public domain and also through a private link. We distribute the livestreams through SparkLive and also through to capitalise on our distribution capabilities. We have leveraged Refinitiv distribution through workspace so that presentations are distributed to thousands of institutional buyside firms. We have confirmed the initial traction of the product and we are now looking to grow its commercial successMarketplaceThe Marketplace is a curated list of service providers and advisors that offer there services to corporate clients. The marketplace comprises 65 members and we are aiming to grow this number to 75 by the end of the year. Each of the members has a personalised profile page that is edited and created by each firm through an individual CMS. The marketplace member also has the opportunity to publish content through a range of webinars or articles onto Spark to communicate with our Issuers.Marketplace members range from small technology or data firms through to more traditional law firms or registrars who offer services in the capital market space. Each Marketplace member pays an annual fee to be a member of the marketplace. We see the growth of the marketplace and its combination with content distribution as a key driver for Issuer Services growth.Key Responsibilities:Leading the design process from start to finish for a responsive web applicationProducing low fidelity wireframes, high fidelity pixel-perfect designs as well as clickable prototypesBeing responsible for the creation and excellence of user journeysOwning, maintaining, and continually improving the Issuer Services Design System - including collaborating with developers to maintain and enhance an HTML component libraryGuiding developers and testers day-to-day when UX and UI decisions need to be made during implementationPerforming testing to ensure designs are effectively implementedCollaborating with developers and product managers on understanding the trade-off between designsSupporting other Scrum Team members in the writing, splitting, and detailing of user stories. At times, the designer may need to document the 'business rules' behind their designsSpecifying the details of UI and micro-interactions to developers and testersCollaborate with product managers, business analysts, developers, testers, another designer, marketeers as well as end users and internal business stakeholders to find solutions to both user and business problemsBreaking down the 'end design' into incremental releases and ensuring that each release works well on its ownMicro-copywriting for the product day to day and ensuring tone-of-voice consistency across the platformGathering feedback for designs from a wide range of partners. Running design critiques and workshopsPerforming desk-based competitor research as well as interviewing users. Continually developing user personas when new information is knownKey behaviours and skills:Professional experienceConsistent record of designing complex, responsive, web-based features from start (i.e. inception) to finish (i.e. launch). Candidates will be expected to share their portfolio with the hiring managers ahead of interviewsDemonstrable experience of taking a significant user need or pain-point and figuring out what the solution might beExperience of co-owning and evolving a Design SystemCandidates with limited financial services experience are encouraged to apply. Candidates with a range of years of experience are encouraged to apply. We are looking for individuals that have designed leading products in areas they've worked inUser research is a much smaller aspect of the role than interaction/UX/UI designTechnical skillsFigmaAble to understand backend and architectural issues at a high levelExperience in front end web development would be a plus.JIRA and ConfluenceGoogle AnalyticsDeep knowledge of choosing optimal patternsKnowledge of human computer interactionSoft SkillsPassionate about design and web applicationsExcellent communication, presentation, collaboration, and creative thinking skillsAbility to work in an Agile product development/design environmentOtherExperience designing news, blogging, video streaming, ecommerce and data visualisation products would be a plusExperience of Storybook.js would be a plusBenefits:We are looking for intellectually curious people, passionate about the bigger picture of how technology industry is evolving, ready to ask difficult questions and deal with complicated scenarios! If you are creative and a problem solver, this is the place to be as will be supporting you to fast-forward your career!We maximise each employee's potential through personal development through a wide range of learning tools both formal and informal. We believe in remunerating our people with competitive salaries and a range of attractive benefits such as:25 days' holiday per year1 additional day off for your BirthdayAnnual wellness allowanceShare Purchase PlanMedical Health InsuranceMedical Subscription (preventive medical services)Life insurancePillar 3 Private PensionMeal VouchersFlexible BenefitsBooksterVolunteering EventsAll LSEG colleagues with at least one year's continuous service, who become parents, are now entitled to at least 26 weeks' paid leave, and the option to return to work on a phased basis, in relation with specific company's policy and guidelinesCareer Stage:Senior AssociateLondon Stock Exchange Group (LSEG) Information:Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.LSEG is a leading global financial markets infrastructure and data provider . click apply for full job details
03/06/2026
Full time
About Us:LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It's how we've contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services - and our open-access model - we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity.LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific.Proud to share LSEG in Romania is Great Place to Work certified (Sept '24 - Sept '25). Learn more about life and purpose of our company directly from the Romanian colleagues' video: Bucharest, Romania Where We Work LSEGRole Description:The Issuer Services team sits within the Capital Markets team of the London Stock Exchange. The team's mandate is to build and maintain relationships with current and future issuers and intermediaries. As part of this, the team builds digital products and services for issuers and the broader financial ecosystem within the Issuer Services platform: have been careful to maintain our neutral position within the financial ecosystem and we are aiming to build an infrastructure that reflects this and digitises workflows for issuers and intermediaries.Each of our issuers automatically gets a log-in for the platform. In addition to this we have built and continue to build out our capability for non-London listed clients to access the platform and services.Our core clients are the Investor Relations teams, intermediaries and the c-suite within public and private companies. We aim to offer them a range of products and services through the platform, that is split across five broad areas:Company profile page on Intelligence - data and analytics solutions Marketplace - LSE and third party service providers presented to issuers Spark - Thought leadership content and events SparkLive - The digitisation of company results presentations, roadshows (both deal and non-deal) and AGMsRefinitiv DataWe currently offer limited data points through the platform that includes, price charts, volumes, volatility, shareholder sentiment analysis. We are in the process of significantly enhancing the data that is provided through the addition of Refinitiv data. This data will give the investor relations and treasury teams and members of the c-suite a data workflow that will assist them in their roles and give insights that are specifically aimed at public companies initially. Data will include, ESG data, deals intelligence, research and more. This will also be augmented with alerts and front-end functionality. The ambition is to make the platform daily use rather than weekly or monthly use driven by these valuable data insights.Investor Relations ToolsThrough Issuer Services corporates can update their company profile page on This allows them to access millions of unique visitors that visit the company profile pages each month. Through the platform issuers can add branding, social media, reports, equity research, events, IR contacts and more. This has offered issuers and advisors a distribution channel to retail investorsWe have augmented this through SparkLive our live streaming and webinar product: (). Through SparkLive we give our issuers and pre-IPO companies the opportunity to livestream and host on demand their corporate presentations including capital markets days, results presentations, AGMs and roadshows in the public domain and also through a private link. We distribute the livestreams through SparkLive and also through to capitalise on our distribution capabilities. We have leveraged Refinitiv distribution through workspace so that presentations are distributed to thousands of institutional buyside firms. We have confirmed the initial traction of the product and we are now looking to grow its commercial successMarketplaceThe Marketplace is a curated list of service providers and advisors that offer there services to corporate clients. The marketplace comprises 65 members and we are aiming to grow this number to 75 by the end of the year. Each of the members has a personalised profile page that is edited and created by each firm through an individual CMS. The marketplace member also has the opportunity to publish content through a range of webinars or articles onto Spark to communicate with our Issuers.Marketplace members range from small technology or data firms through to more traditional law firms or registrars who offer services in the capital market space. Each Marketplace member pays an annual fee to be a member of the marketplace. We see the growth of the marketplace and its combination with content distribution as a key driver for Issuer Services growth.Key Responsibilities:Leading the design process from start to finish for a responsive web applicationProducing low fidelity wireframes, high fidelity pixel-perfect designs as well as clickable prototypesBeing responsible for the creation and excellence of user journeysOwning, maintaining, and continually improving the Issuer Services Design System - including collaborating with developers to maintain and enhance an HTML component libraryGuiding developers and testers day-to-day when UX and UI decisions need to be made during implementationPerforming testing to ensure designs are effectively implementedCollaborating with developers and product managers on understanding the trade-off between designsSupporting other Scrum Team members in the writing, splitting, and detailing of user stories. At times, the designer may need to document the 'business rules' behind their designsSpecifying the details of UI and micro-interactions to developers and testersCollaborate with product managers, business analysts, developers, testers, another designer, marketeers as well as end users and internal business stakeholders to find solutions to both user and business problemsBreaking down the 'end design' into incremental releases and ensuring that each release works well on its ownMicro-copywriting for the product day to day and ensuring tone-of-voice consistency across the platformGathering feedback for designs from a wide range of partners. Running design critiques and workshopsPerforming desk-based competitor research as well as interviewing users. Continually developing user personas when new information is knownKey behaviours and skills:Professional experienceConsistent record of designing complex, responsive, web-based features from start (i.e. inception) to finish (i.e. launch). Candidates will be expected to share their portfolio with the hiring managers ahead of interviewsDemonstrable experience of taking a significant user need or pain-point and figuring out what the solution might beExperience of co-owning and evolving a Design SystemCandidates with limited financial services experience are encouraged to apply. Candidates with a range of years of experience are encouraged to apply. We are looking for individuals that have designed leading products in areas they've worked inUser research is a much smaller aspect of the role than interaction/UX/UI designTechnical skillsFigmaAble to understand backend and architectural issues at a high levelExperience in front end web development would be a plus.JIRA and ConfluenceGoogle AnalyticsDeep knowledge of choosing optimal patternsKnowledge of human computer interactionSoft SkillsPassionate about design and web applicationsExcellent communication, presentation, collaboration, and creative thinking skillsAbility to work in an Agile product development/design environmentOtherExperience designing news, blogging, video streaming, ecommerce and data visualisation products would be a plusExperience of Storybook.js would be a plusBenefits:We are looking for intellectually curious people, passionate about the bigger picture of how technology industry is evolving, ready to ask difficult questions and deal with complicated scenarios! If you are creative and a problem solver, this is the place to be as will be supporting you to fast-forward your career!We maximise each employee's potential through personal development through a wide range of learning tools both formal and informal. We believe in remunerating our people with competitive salaries and a range of attractive benefits such as:25 days' holiday per year1 additional day off for your BirthdayAnnual wellness allowanceShare Purchase PlanMedical Health InsuranceMedical Subscription (preventive medical services)Life insurancePillar 3 Private PensionMeal VouchersFlexible BenefitsBooksterVolunteering EventsAll LSEG colleagues with at least one year's continuous service, who become parents, are now entitled to at least 26 weeks' paid leave, and the option to return to work on a phased basis, in relation with specific company's policy and guidelinesCareer Stage:Senior AssociateLondon Stock Exchange Group (LSEG) Information:Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.LSEG is a leading global financial markets infrastructure and data provider . click apply for full job details
Security Governance, Risk and Assurance Manager Job ID: AWS EMEA SARL (UK Branch) Amazon Web Services (AWS) is the leading cloud provider, offering virtualized infrastructure, storage, networking, and messaging services to customers worldwide. AWS operates a globally distributed environment at massive scale. From startups to enterprises, businesses run their operations and applications on AWS's multi tenant infrastructure. AWS is looking for an exceptional Security Governance, Risk and Assurance Manager to join a team of technical and non technical experts. This team manages the underlying security programs and processes for personnel security, insider risk, physical security system design, accreditations, education, awareness, training, information assurance, and program security. The position provides visibility at senior levels of government agencies, commercial institutions, and AWS senior leadership. You will work with Infrastructure, Networking, Security and AWS Service teams to build new AWS regions and maintain standards and accreditation of existing regions. You will collaborate with internal and external stakeholders to assess risks, anticipate issues, help overcome technical obstacles, make trade off decisions, and balance business needs with technical constraints. Key Responsibilities Identify and manage physical, information and insider security risks, continually reviewing mitigation strategies. Implement and maintain frameworks to protect information and physical assets in alignment with AWS standards and customer requirements, such as Information Security and Insider Threat Protection Frameworks. Implement classification and handling guidelines, ensuring key stakeholders understand their roles and responsibilities in protecting AWS and customer information. Ensure security best practices are implemented and can scale to new demands. Triage and manage information security incidents, ensuring lessons learned are identified and used as preventive measures. Identify high risk information, assets and systems, ensuring security controls are in place and effective. Ensure security best practices are flowed down through the supply chain. Where relevant, develop specific policies and/or processes as needed. Basic Qualifications Bachelor's degree in Auditing, Information Systems Management, Computer Science, Cyber Security, or a related field. Experience driving security programs across large diverse organizations. Strong analytical and quantitative skills with the ability to use data and metrics to support assumptions, recommendations and drive actions. Ability to thrive in a high energy environment where strategic and tactical activities are driven in parallel. Excellent business judgment and a practical, common sense approach to getting things done. Preferred Qualifications Extensive experience implementing large scale technology products and programs. Leadership role in a team providing day to day support during the rollout/implementation of newer systems and processes. The ability to use formal and informal influencing skills across a cross matrix organization. You will need to be a UK national and be able to obtain and maintain a UK Government Security Clearance. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Posted: May 29, 2026
02/06/2026
Full time
Security Governance, Risk and Assurance Manager Job ID: AWS EMEA SARL (UK Branch) Amazon Web Services (AWS) is the leading cloud provider, offering virtualized infrastructure, storage, networking, and messaging services to customers worldwide. AWS operates a globally distributed environment at massive scale. From startups to enterprises, businesses run their operations and applications on AWS's multi tenant infrastructure. AWS is looking for an exceptional Security Governance, Risk and Assurance Manager to join a team of technical and non technical experts. This team manages the underlying security programs and processes for personnel security, insider risk, physical security system design, accreditations, education, awareness, training, information assurance, and program security. The position provides visibility at senior levels of government agencies, commercial institutions, and AWS senior leadership. You will work with Infrastructure, Networking, Security and AWS Service teams to build new AWS regions and maintain standards and accreditation of existing regions. You will collaborate with internal and external stakeholders to assess risks, anticipate issues, help overcome technical obstacles, make trade off decisions, and balance business needs with technical constraints. Key Responsibilities Identify and manage physical, information and insider security risks, continually reviewing mitigation strategies. Implement and maintain frameworks to protect information and physical assets in alignment with AWS standards and customer requirements, such as Information Security and Insider Threat Protection Frameworks. Implement classification and handling guidelines, ensuring key stakeholders understand their roles and responsibilities in protecting AWS and customer information. Ensure security best practices are implemented and can scale to new demands. Triage and manage information security incidents, ensuring lessons learned are identified and used as preventive measures. Identify high risk information, assets and systems, ensuring security controls are in place and effective. Ensure security best practices are flowed down through the supply chain. Where relevant, develop specific policies and/or processes as needed. Basic Qualifications Bachelor's degree in Auditing, Information Systems Management, Computer Science, Cyber Security, or a related field. Experience driving security programs across large diverse organizations. Strong analytical and quantitative skills with the ability to use data and metrics to support assumptions, recommendations and drive actions. Ability to thrive in a high energy environment where strategic and tactical activities are driven in parallel. Excellent business judgment and a practical, common sense approach to getting things done. Preferred Qualifications Extensive experience implementing large scale technology products and programs. Leadership role in a team providing day to day support during the rollout/implementation of newer systems and processes. The ability to use formal and informal influencing skills across a cross matrix organization. You will need to be a UK national and be able to obtain and maintain a UK Government Security Clearance. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Posted: May 29, 2026
At Epiq, your work contributes to complex, global legal outcomes. You'll join a values driven community where integrity guides decisions, relentless service sets the bar, and we thrive on big challenges together. We invest in your growth with enterprise wide learning and mobility. We celebrate who you are, and we respect life beyond work with flexibility that's recognized externally. Enabled by modern platforms and AI, you'll do the most meaningful work of your career and see your impact at scale. Overview The Legal Technology Support Specialist provides expert technical and client support for the Service Delivery department. The role focuses on the installation, maintenance, expert troubleshooting, and operation of court reporting equipment and hearing room technology across the EMEA region. Support covers transcription, electronic presentation of evidence (EPE), TMX, audio management, videoconferencing, and wider court technology services. Providing high quality technical and client support to internal teams and external stakeholders. Manage hardware and application support, ensuring equipment is prepared, tested, and fully operational for hearings. Deliver excellent customer service, including audio and document management support. Maintain clear, reliable communication and manage multiple requests efficiently while working in fast paced environments. This is a predominantly onsite role based in London (5 days per week), with occasional travel across the region and opportunities for remote working during court recess periods at the discretion of the Technical Delivery Manager. This role supports both in person and virtual hearings across all EMEA regions and requires a high level of technical competency, communication, and customer service. Key Responsibilities Technical Setup & Support Oversee installation, proactive support, and de rig of equipment for court hearings across EMEA. Conduct technical setup and re rig activities for hearing rooms and virtual environments. Deliver technical assistance for EPIQ managed cases, including transcription, evidence presentation, and document management systems. Install and support Audio Visual services. Provide onsite specialist support for Audio Visual service contracts. Manage hardware and application support, ensuring equipment is prepared, tested, and fully operational for hearings. Conduct and document regular equipment tests to meet audit standards and ensure uninterrupted hearings. Perform daily connectivity checks on hearing solutions. Uphold safety protocols, including manual handling of equipment. Produce hearing room schematics for design solutions. Serve as an EPE Operator or videoconferencing moderator for court hearings as required, demonstrating professionalism and serving as a role model for independent contractors. Coordinate with Project Management and Scheduling teams prior to each hearing to ensure all technical requirements are planned and fulfilled in advance. Equipment & Data Management Maintain accurate records of equipment allocation, tracking logs, upgrades, and maintenance protocols for court reporting equipment. Ensure all precise tracking across multiple hearings. Maintain a detailed fault log to monitor and mitigate technical issues. Update procedures in line with risk management to mitigate technical issues. Identify best fit equipment and applications to meet client needs and proactively engage in new system rollouts. Ensure all data is stored securely in compliance with data retention policies, and guarantee that all equipment is wiped and imaged accordingly, including the maintenance of internal secure file transfer platforms. Complete biannual stock audits during court recess periods. Track equipment allocation across multiple hearings with accuracy. Client & Contractor Support Provide exceptional client facing support. Participate in introductory client meetings to support seamless delivery. Participate in client feedback meetings. Produce client facing documentation inclusive of training manuals, technical quick reference guides, demos, RCA documentation, contractor training materials. Provide clear timely client communication. Support the operations team in the delivery of client requests. Train, support, and conduct quality checks for independent contractors. Provide professional, first class service to our clients in the hearing room setting. Project & Service Coordination Collaborate with the Project Management Team to organise and process TMX hearing bundles prior to EPE service delivery, ensuring operators are well prepared. Coordinate with Project Management and Scheduling teams to ensure all hearing requirements are met. Participate in project calls to identify best fit technical solutions, problem solve complex technical requirements and implement these solutions in the hearing room. Communicate complex technical solutions to clients and internal stakeholders. Log technical activities within the internal database to support accurate recording keeping and billing. Identify and implement cost efficiencies. Create hearing room schematics for existing and new technology solutions. Prepare business justifications for new technical solutions. Audio & Transcript Operations Collect, edit, and securely upload audio recordings from courts and government venues. Process audio transcript syncing requests via relevant software.Manage and monitor audio requests in line with technical and security requirements. Continuous Improvement & Collaboration Identify and implement operational improvements and innovative solutions. Write and maintain procedure manuals and training guides. Support Senior Business Application Engineer and maintain vendor relationships. Lead projects involving software development and provide updates across international team stakeholders. Demonstrate high level communication and multitasking abilities as measured by KPIs established by the Technical Delivery Manager. Proactively identify opportunities for improvement, employ problem solving skills, and implement innovative solutions. Communicate positively with stakeholders with well considered and documented technical set up and innovations. Skills and Competencies Team oriented, supportive, and collaborative. Confident in client facing roles including kick off calls, meetings, and in court setups. Knowledge driven, results focused, adaptable, and flexible to occasional out of hours work. Professional appearance and positive communicator at all levels. Strong problem solving, workload prioritisation, and initiative. Self motivated and committed to personal and team development. Excellent communication and client facing abilities. Ability to multitask and remain effective under time pressure. High attention to detail and strong organisation skills. Willingness to travel and support hearings across the region. Background & Profile Strong technical capability with broad IT competence. Advanced Microsoft Excel skills. Experience creating technical installations diagrams and supporting training material. Experience in a client facing technical support role. Excellent written and spoken communication. Interpersonal strengths including analytical, pragmatic, and thorough approaches. Experience in client facing environments with high level professionals. Highly organised, positive, and able to work independently. Benefits If you enjoy fast paced environments, growth, and working with enthusiastic high achievers, this role offers an exciting career path. Requirements Must be authorised to work in the United Kingdom for any employer. Equal Employment Opportunity Statement Epiq's policy is to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual's race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq's policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalised as a result of such a request.
01/06/2026
Full time
At Epiq, your work contributes to complex, global legal outcomes. You'll join a values driven community where integrity guides decisions, relentless service sets the bar, and we thrive on big challenges together. We invest in your growth with enterprise wide learning and mobility. We celebrate who you are, and we respect life beyond work with flexibility that's recognized externally. Enabled by modern platforms and AI, you'll do the most meaningful work of your career and see your impact at scale. Overview The Legal Technology Support Specialist provides expert technical and client support for the Service Delivery department. The role focuses on the installation, maintenance, expert troubleshooting, and operation of court reporting equipment and hearing room technology across the EMEA region. Support covers transcription, electronic presentation of evidence (EPE), TMX, audio management, videoconferencing, and wider court technology services. Providing high quality technical and client support to internal teams and external stakeholders. Manage hardware and application support, ensuring equipment is prepared, tested, and fully operational for hearings. Deliver excellent customer service, including audio and document management support. Maintain clear, reliable communication and manage multiple requests efficiently while working in fast paced environments. This is a predominantly onsite role based in London (5 days per week), with occasional travel across the region and opportunities for remote working during court recess periods at the discretion of the Technical Delivery Manager. This role supports both in person and virtual hearings across all EMEA regions and requires a high level of technical competency, communication, and customer service. Key Responsibilities Technical Setup & Support Oversee installation, proactive support, and de rig of equipment for court hearings across EMEA. Conduct technical setup and re rig activities for hearing rooms and virtual environments. Deliver technical assistance for EPIQ managed cases, including transcription, evidence presentation, and document management systems. Install and support Audio Visual services. Provide onsite specialist support for Audio Visual service contracts. Manage hardware and application support, ensuring equipment is prepared, tested, and fully operational for hearings. Conduct and document regular equipment tests to meet audit standards and ensure uninterrupted hearings. Perform daily connectivity checks on hearing solutions. Uphold safety protocols, including manual handling of equipment. Produce hearing room schematics for design solutions. Serve as an EPE Operator or videoconferencing moderator for court hearings as required, demonstrating professionalism and serving as a role model for independent contractors. Coordinate with Project Management and Scheduling teams prior to each hearing to ensure all technical requirements are planned and fulfilled in advance. Equipment & Data Management Maintain accurate records of equipment allocation, tracking logs, upgrades, and maintenance protocols for court reporting equipment. Ensure all precise tracking across multiple hearings. Maintain a detailed fault log to monitor and mitigate technical issues. Update procedures in line with risk management to mitigate technical issues. Identify best fit equipment and applications to meet client needs and proactively engage in new system rollouts. Ensure all data is stored securely in compliance with data retention policies, and guarantee that all equipment is wiped and imaged accordingly, including the maintenance of internal secure file transfer platforms. Complete biannual stock audits during court recess periods. Track equipment allocation across multiple hearings with accuracy. Client & Contractor Support Provide exceptional client facing support. Participate in introductory client meetings to support seamless delivery. Participate in client feedback meetings. Produce client facing documentation inclusive of training manuals, technical quick reference guides, demos, RCA documentation, contractor training materials. Provide clear timely client communication. Support the operations team in the delivery of client requests. Train, support, and conduct quality checks for independent contractors. Provide professional, first class service to our clients in the hearing room setting. Project & Service Coordination Collaborate with the Project Management Team to organise and process TMX hearing bundles prior to EPE service delivery, ensuring operators are well prepared. Coordinate with Project Management and Scheduling teams to ensure all hearing requirements are met. Participate in project calls to identify best fit technical solutions, problem solve complex technical requirements and implement these solutions in the hearing room. Communicate complex technical solutions to clients and internal stakeholders. Log technical activities within the internal database to support accurate recording keeping and billing. Identify and implement cost efficiencies. Create hearing room schematics for existing and new technology solutions. Prepare business justifications for new technical solutions. Audio & Transcript Operations Collect, edit, and securely upload audio recordings from courts and government venues. Process audio transcript syncing requests via relevant software.Manage and monitor audio requests in line with technical and security requirements. Continuous Improvement & Collaboration Identify and implement operational improvements and innovative solutions. Write and maintain procedure manuals and training guides. Support Senior Business Application Engineer and maintain vendor relationships. Lead projects involving software development and provide updates across international team stakeholders. Demonstrate high level communication and multitasking abilities as measured by KPIs established by the Technical Delivery Manager. Proactively identify opportunities for improvement, employ problem solving skills, and implement innovative solutions. Communicate positively with stakeholders with well considered and documented technical set up and innovations. Skills and Competencies Team oriented, supportive, and collaborative. Confident in client facing roles including kick off calls, meetings, and in court setups. Knowledge driven, results focused, adaptable, and flexible to occasional out of hours work. Professional appearance and positive communicator at all levels. Strong problem solving, workload prioritisation, and initiative. Self motivated and committed to personal and team development. Excellent communication and client facing abilities. Ability to multitask and remain effective under time pressure. High attention to detail and strong organisation skills. Willingness to travel and support hearings across the region. Background & Profile Strong technical capability with broad IT competence. Advanced Microsoft Excel skills. Experience creating technical installations diagrams and supporting training material. Experience in a client facing technical support role. Excellent written and spoken communication. Interpersonal strengths including analytical, pragmatic, and thorough approaches. Experience in client facing environments with high level professionals. Highly organised, positive, and able to work independently. Benefits If you enjoy fast paced environments, growth, and working with enthusiastic high achievers, this role offers an exciting career path. Requirements Must be authorised to work in the United Kingdom for any employer. Equal Employment Opportunity Statement Epiq's policy is to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual's race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq's policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalised as a result of such a request.
At IES, we value People, Purpose and Innovation. We offer a flexible and supportive working environment and the opportunity to work with a team of friendly, interesting and diverse people from across the globe, who are passionate about what we do. IES is a global leader in climate tech, pioneering cutting edge technology solutions and consultancy services to help decarbonise the built environment. With our market leading design and analysis software and innovative digital twin technology, we empower AEC and building operations professionals to design and operate sustainable buildings and communities. The Role As a Business Development Manager at IES, you will play a critical role in driving our mission forward by engaging with key stakeholders across the Architecture, Engineering and Construction (AEC) industries. Reporting to the Head of UK & Ireland, you will lead sales efforts and customer success across UK accounts, promoting solutions that enable significant reductions in energy consumption and carbon emissions across the built environment. To succeed in this role, you will bring strong technical credibility, commercial acumen and the ability to build trusted relationships with senior stakeholders. What You'll Do Develop and manage a pipeline of existing customers and prospective accounts to achieve revenue targets Collaborate with marketing and technical teams to communicate IES's value proposition to architects, engineers, developers and other industry professionals Understand client business needs and provide tailored software solutions that deliver measurable ROI and business value Conduct product demonstrations and presentations to prospective customers Keep existing customers informed of new product features and how they impact their workflows Lead pricing and contract negotiations, ensuring favourable terms and timely deal closures Work closely with EMEA sales, sales engineering, product, technical support, customer success and revenue operations teams to improve internal sales performance Stay informed on industry trends, regulations and competitive offerings Provide thought leadership to customers and feed customer insight back into software development roadmaps Represent IES at conferences, workshops and networking events Maintain accurate and detailed records in Salesforce, including forecasting and follow up activities Skills & Experience 5+ years' experience in software account management within technical software solutions, preferably within the AEC industry Proven ability to identify, qualify and convert leads into a robust sales pipeline Self motivated and results driven, with the ability to work independently and collaboratively Strong sales process management, forecasting and analytical skills Demonstrated ability to negotiate commercial terms and build relationships with senior commercial and technical stakeholders Strong business acumen, persuasive communication style and attention to detail Ability to provide structured market and customer feedback to internal teams Experience using Salesforce or a similar CRM for opportunity and account management Nice to Have Bachelor's degree, ideally in Architectural, Mechanical, Electrical or Civil Engineering, or Architecture Experience with building performance or HVAC software Familiarity with IESVE software within the building design process Why Join Us Be part of a company committed to tackling climate change through innovative technology Work in a supportive, collaborative and mission driven environment IES is committed to an inclusive workplace and welcomes applications from all backgrounds, even if you don't meet every requirement listed. We can provide reasonable adjustments throughout the recruitment process, for example, sharing interview questions in advance, allowing breaks between stages, or offering extra time where needed. If you require support at any point, please contact the IES HR team at or . To apply for the role please send a covering letter stating the skills you have fromthe requirements listed and an up to date CV to: Early application is encouraged and IES reserves the right to close this vacancyearly should sufficient applications be received.
01/06/2026
Full time
At IES, we value People, Purpose and Innovation. We offer a flexible and supportive working environment and the opportunity to work with a team of friendly, interesting and diverse people from across the globe, who are passionate about what we do. IES is a global leader in climate tech, pioneering cutting edge technology solutions and consultancy services to help decarbonise the built environment. With our market leading design and analysis software and innovative digital twin technology, we empower AEC and building operations professionals to design and operate sustainable buildings and communities. The Role As a Business Development Manager at IES, you will play a critical role in driving our mission forward by engaging with key stakeholders across the Architecture, Engineering and Construction (AEC) industries. Reporting to the Head of UK & Ireland, you will lead sales efforts and customer success across UK accounts, promoting solutions that enable significant reductions in energy consumption and carbon emissions across the built environment. To succeed in this role, you will bring strong technical credibility, commercial acumen and the ability to build trusted relationships with senior stakeholders. What You'll Do Develop and manage a pipeline of existing customers and prospective accounts to achieve revenue targets Collaborate with marketing and technical teams to communicate IES's value proposition to architects, engineers, developers and other industry professionals Understand client business needs and provide tailored software solutions that deliver measurable ROI and business value Conduct product demonstrations and presentations to prospective customers Keep existing customers informed of new product features and how they impact their workflows Lead pricing and contract negotiations, ensuring favourable terms and timely deal closures Work closely with EMEA sales, sales engineering, product, technical support, customer success and revenue operations teams to improve internal sales performance Stay informed on industry trends, regulations and competitive offerings Provide thought leadership to customers and feed customer insight back into software development roadmaps Represent IES at conferences, workshops and networking events Maintain accurate and detailed records in Salesforce, including forecasting and follow up activities Skills & Experience 5+ years' experience in software account management within technical software solutions, preferably within the AEC industry Proven ability to identify, qualify and convert leads into a robust sales pipeline Self motivated and results driven, with the ability to work independently and collaboratively Strong sales process management, forecasting and analytical skills Demonstrated ability to negotiate commercial terms and build relationships with senior commercial and technical stakeholders Strong business acumen, persuasive communication style and attention to detail Ability to provide structured market and customer feedback to internal teams Experience using Salesforce or a similar CRM for opportunity and account management Nice to Have Bachelor's degree, ideally in Architectural, Mechanical, Electrical or Civil Engineering, or Architecture Experience with building performance or HVAC software Familiarity with IESVE software within the building design process Why Join Us Be part of a company committed to tackling climate change through innovative technology Work in a supportive, collaborative and mission driven environment IES is committed to an inclusive workplace and welcomes applications from all backgrounds, even if you don't meet every requirement listed. We can provide reasonable adjustments throughout the recruitment process, for example, sharing interview questions in advance, allowing breaks between stages, or offering extra time where needed. If you require support at any point, please contact the IES HR team at or . To apply for the role please send a covering letter stating the skills you have fromthe requirements listed and an up to date CV to: Early application is encouraged and IES reserves the right to close this vacancyearly should sufficient applications be received.
Join Police Digital Service as a Cyber Detect Analyst. Permanent FT. Salary £45,000 per annum. About Police Digital Service The National Management Centre (NMC) is part of Police Digital Services and provides visibility and control of information risks for policing. It supports the 24x7x365 nature of police operations, providing a threat detection and response capability for digital services before, during and after cyber-attacks, enabling stakeholders to understand and proactively manage risk across the technology estate at both the national and force level. Key Responsibilities As a member of the NMC Protective Monitoring Team you will respond to immediate security threats on NMC Monitored networks that may impact our client network. The NMC Protective Monitoring team's goal is to detect, analyse, investigate, and respond to cyber security alerts using a combination of cutting edge technology and a strong set of processes. The NMC Cyber Detect Analysts will work closely with teams across the NMC, typically with the Incident Response Teams to ensure security issues are addressed quickly upon discovery. NMC Cyber Detect Analyst duties Initial Triage of alerts - evaluation & detection Confirmation of false positive Incident data gathering and feedback on any gaps and issues in respect to Platform Content or tuning opportunities Reflection of incident severity based on analysis Escalation of potential incidents to customer or Senior Cyber Detect Analyst/CIMT Team as appropriate Trend Analysis of force by force events for presentation into forces at regular intervals Continuous input into the value and optimisation of content Regular Performance conversations with line manager A proactive approach to personal development and coaching conversations to challenge and develop yourself and others. Monitoring and triage of alerts across NMC Technologies. Accountable for the initial assessment of alerts via analysis of all data at your disposal in the alert's context. Following guidance documentation where applicable in a timely manner. Responsible for engaging relevant stakeholders, e.g. The customer, Senior Cyber Detect Analyst or CIMT (Cyber Incident Management Team) following completion of alert assessments. Responsible for ensuring initial engagement direct with national police forces where relevant Must be in tune with situational awareness across national police forces, e.g., Change, Problem, Incident, Network Architecture, Critical Asset lists. Comprehensive understanding of all NMC services and their interoperability What you need to succeed in the role Ability to acquire SC and NPPV3 level clearances Experience working in a fast-paced operational environment Experience working within a team Experience working in a customer facing environment Knowledge of various security methodologies and processes Knowledge of commonly deployed Cyber Security tools and products Knowledge of common Internet protocols and applications Knowledge and hands on experience of IP networks and their key components A genuine enthusiasm and drive to work within Cyber Security Motivated and ambitious to work on your own initiative without needing direction Strong attention to detail Ability to multi-task, prioritise, and manage time effectively Excellent interpersonal skills and professional demeanour Excellent verbal and written communication skills Proficient in Microsoft Office Applications Proficient in the use of SIEM (Security Incident and Event Management) technology, in terms of handling alerts, analysis of the data within the alert and rationale on whether escalation or closure is required. Ability to convey technical speak into plain English to contextualise the alert with recommendations if applicable Ability to engage with all elements of the NMC proactively and professionally Why Join us? Balance is important and we want you to take time off to recharge - we offer 28 days' annual leave plus bank holidays, rising to 30 days after 5 years of service. Holiday Purchase also available We care about your well being - we have an EAP that offers not just welfare benefits but also retail discounts Plan for the future - we offer an excellent pension scheme and life assurance cover Put your mind at rest regarding your health - offering remote GP, mental health and physiotherapy appointments via video consultation Family - Enhanced maternity and paternity pay along with a flexible return to work Community - one paid day off per year for volunteering Working Arrangements At the NMC, you will benefit from hybrid working, getting the advantages of both face to face team engagement and home working. NMC employees have the opportunity to work in our new modern office environment for in person collaboration, however you will also get the opportunity to work from home 2 days a week. All applicants must be eligible for NPPV3 and SC clearances. Successful applicants will require NPPV3 clearance to have been approved before starting with PDS. We are committed to equal opportunity for all and will not discriminate on any grounds. We encourage applications from people from the widest possible span of experience. We particularly welcome applications from Black, Asian and Minority Ethnic (BAME) candidates and people with disabilities.
01/06/2026
Full time
Join Police Digital Service as a Cyber Detect Analyst. Permanent FT. Salary £45,000 per annum. About Police Digital Service The National Management Centre (NMC) is part of Police Digital Services and provides visibility and control of information risks for policing. It supports the 24x7x365 nature of police operations, providing a threat detection and response capability for digital services before, during and after cyber-attacks, enabling stakeholders to understand and proactively manage risk across the technology estate at both the national and force level. Key Responsibilities As a member of the NMC Protective Monitoring Team you will respond to immediate security threats on NMC Monitored networks that may impact our client network. The NMC Protective Monitoring team's goal is to detect, analyse, investigate, and respond to cyber security alerts using a combination of cutting edge technology and a strong set of processes. The NMC Cyber Detect Analysts will work closely with teams across the NMC, typically with the Incident Response Teams to ensure security issues are addressed quickly upon discovery. NMC Cyber Detect Analyst duties Initial Triage of alerts - evaluation & detection Confirmation of false positive Incident data gathering and feedback on any gaps and issues in respect to Platform Content or tuning opportunities Reflection of incident severity based on analysis Escalation of potential incidents to customer or Senior Cyber Detect Analyst/CIMT Team as appropriate Trend Analysis of force by force events for presentation into forces at regular intervals Continuous input into the value and optimisation of content Regular Performance conversations with line manager A proactive approach to personal development and coaching conversations to challenge and develop yourself and others. Monitoring and triage of alerts across NMC Technologies. Accountable for the initial assessment of alerts via analysis of all data at your disposal in the alert's context. Following guidance documentation where applicable in a timely manner. Responsible for engaging relevant stakeholders, e.g. The customer, Senior Cyber Detect Analyst or CIMT (Cyber Incident Management Team) following completion of alert assessments. Responsible for ensuring initial engagement direct with national police forces where relevant Must be in tune with situational awareness across national police forces, e.g., Change, Problem, Incident, Network Architecture, Critical Asset lists. Comprehensive understanding of all NMC services and their interoperability What you need to succeed in the role Ability to acquire SC and NPPV3 level clearances Experience working in a fast-paced operational environment Experience working within a team Experience working in a customer facing environment Knowledge of various security methodologies and processes Knowledge of commonly deployed Cyber Security tools and products Knowledge of common Internet protocols and applications Knowledge and hands on experience of IP networks and their key components A genuine enthusiasm and drive to work within Cyber Security Motivated and ambitious to work on your own initiative without needing direction Strong attention to detail Ability to multi-task, prioritise, and manage time effectively Excellent interpersonal skills and professional demeanour Excellent verbal and written communication skills Proficient in Microsoft Office Applications Proficient in the use of SIEM (Security Incident and Event Management) technology, in terms of handling alerts, analysis of the data within the alert and rationale on whether escalation or closure is required. Ability to convey technical speak into plain English to contextualise the alert with recommendations if applicable Ability to engage with all elements of the NMC proactively and professionally Why Join us? Balance is important and we want you to take time off to recharge - we offer 28 days' annual leave plus bank holidays, rising to 30 days after 5 years of service. Holiday Purchase also available We care about your well being - we have an EAP that offers not just welfare benefits but also retail discounts Plan for the future - we offer an excellent pension scheme and life assurance cover Put your mind at rest regarding your health - offering remote GP, mental health and physiotherapy appointments via video consultation Family - Enhanced maternity and paternity pay along with a flexible return to work Community - one paid day off per year for volunteering Working Arrangements At the NMC, you will benefit from hybrid working, getting the advantages of both face to face team engagement and home working. NMC employees have the opportunity to work in our new modern office environment for in person collaboration, however you will also get the opportunity to work from home 2 days a week. All applicants must be eligible for NPPV3 and SC clearances. Successful applicants will require NPPV3 clearance to have been approved before starting with PDS. We are committed to equal opportunity for all and will not discriminate on any grounds. We encourage applications from people from the widest possible span of experience. We particularly welcome applications from Black, Asian and Minority Ethnic (BAME) candidates and people with disabilities.
