Job title: Delivery Manager (Ref 42229) - Division: Retail - Location: Hybrid (Clearwater Court, RG1 8DB) - Contract type: Permanent Full time - Salary: £47,000 £60,000 per annum depending on skills and experience. Closing date 24/06/2026. What you'll be doing as a Delivery Manager Lead end to end delivery of business change initiatives, ensuring successful implementation and measurable outcomes. Identify and prioritise opportunities using data, insight and impact to focus on the changes that matter most. Build compelling business cases and delivery plans, tracking benefits to demonstrate real value. Drive adoption and sustainability through effective aftercare, embedding change into day to day operations. Champion Developer Services in wider programmes, representing needs, challenges, and ensuring seamless implementation of business wide change. Engage and influence stakeholders at all levels, facilitating workshops, presenting clearly, and using customer insight to shape solutions. What you should bring to the role Strong project management and delivery expertise, consistently driving initiatives from concept through to successful completion. Confident change leader, inspiring others and guiding teams through transformation with clarity and purpose. Excellent stakeholder engagement and communication skills, able to influence and connect with diverse audiences at all levels. Resilient, solutions focused problem solver, overcoming obstacles with determination and creativity. Strategic mindset, identifying opportunities to drive value, efficiency and continuous improvement. Innovation driven approach, challenging the status quo to deliver smarter, more effective outcomes. What's in it for you Competitive salary from £47,000 to £60,000 per annum. Performance related pay plan directly linked to company performance measures and targets. 26 days holiday per year, increasing to 30 with the length of service (plus bank holidays). Generous Pension Scheme through AON. Access to a range of benefits to support health, wellbeing and finances, including annual health checks, physiotherapy and counselling, Cycle to Work schemes, shopping vouchers and life assurance. Equal Opportunities We welcome applications from all backgrounds and encourage a diverse, inclusive workplace. We will support you throughout the recruitment process and provide adjustments such as extra time and accessible formats if required.
23/06/2026
Full time
Job title: Delivery Manager (Ref 42229) - Division: Retail - Location: Hybrid (Clearwater Court, RG1 8DB) - Contract type: Permanent Full time - Salary: £47,000 £60,000 per annum depending on skills and experience. Closing date 24/06/2026. What you'll be doing as a Delivery Manager Lead end to end delivery of business change initiatives, ensuring successful implementation and measurable outcomes. Identify and prioritise opportunities using data, insight and impact to focus on the changes that matter most. Build compelling business cases and delivery plans, tracking benefits to demonstrate real value. Drive adoption and sustainability through effective aftercare, embedding change into day to day operations. Champion Developer Services in wider programmes, representing needs, challenges, and ensuring seamless implementation of business wide change. Engage and influence stakeholders at all levels, facilitating workshops, presenting clearly, and using customer insight to shape solutions. What you should bring to the role Strong project management and delivery expertise, consistently driving initiatives from concept through to successful completion. Confident change leader, inspiring others and guiding teams through transformation with clarity and purpose. Excellent stakeholder engagement and communication skills, able to influence and connect with diverse audiences at all levels. Resilient, solutions focused problem solver, overcoming obstacles with determination and creativity. Strategic mindset, identifying opportunities to drive value, efficiency and continuous improvement. Innovation driven approach, challenging the status quo to deliver smarter, more effective outcomes. What's in it for you Competitive salary from £47,000 to £60,000 per annum. Performance related pay plan directly linked to company performance measures and targets. 26 days holiday per year, increasing to 30 with the length of service (plus bank holidays). Generous Pension Scheme through AON. Access to a range of benefits to support health, wellbeing and finances, including annual health checks, physiotherapy and counselling, Cycle to Work schemes, shopping vouchers and life assurance. Equal Opportunities We welcome applications from all backgrounds and encourage a diverse, inclusive workplace. We will support you throughout the recruitment process and provide adjustments such as extra time and accessible formats if required.
Hello! Thanks for stopping by. Let us tell you about all the great reasons to join us here at Yorkshire Water: We offer a competitive salary, 4b, depending on experience, £48,030 - £60,037 A company car benefit Annual incentive related bonus - £1000 maximum Bonus Opportunity for the Performance Year Attractive pension scheme (up to 12% company contribution) Development opportunities in line with the Project Engineer progression plan 25 days annual leave plus bank holidays - plus two extra wellness days! Life assurance cover of 4 times pensionable salary A great benefits package - choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme Online GP service, cycle to work scheme, gym membership discounts and many more! Location: Yorkshire Region (Bradford, Leeds, Sheffield, York, Hull) Remote working with regular travel to Yorkshire Water sites and offices, typically 2-3 days a week Work type: Permanent. 37 hours per week, Monday - Friday. We have an exciting opportunity for a Project Engineer ICA to join the Engineering Team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year, can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, it's so much more than this. We look after communities, protect the environment, and plan to look after Yorkshire's water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the region's health, wellbeing, and prosperity. New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry. Engineering are a key part of how we plan to meet the changing expectations of customers and regulators. ICA Engineering sits within the Engineering Team in our Asset Delivery department and has accountability for all Instrumentation, Control Systems and Automation within the Yorkshire Water across the whole project lifecycle. As well as governing our C&I assets we have a programme of work to the value of £70m across AMP8 to ensure our assets remain regulatory compliant and resilient to provide safe drinking water and protect the environment. The Project Engineer will be work alongside our Engineers, Project Managers and Technicians to develop the relevant standards to which the company will operate and deliver projects to those standards. The role could suit an experienced C&I Engineer or someone looking to develop in this area. Continuous training is available to develop and maintain experience with the latest technologies and industry standards. Where you fit in Design, develop, deploy and test business critical ICA services in one or more of the following areas; Instrumentation PLC & HMI/LOI systems (Programmable Logic Controllers & Human Machine Interfaces / Local Operator Interfaces) SCADA systems (Supervisory Control and Data Acquisition) applications Site data networks To take a technical and financial lead role on projects, responsible for the delivery of best value & ensuring technical outcomes are aligned to business requirements. To ensure projects are developed and delivered to the appropriate quality, standards and specifications. To ensure projects are compliant with all necessary statutory legislation including Health and Safety and Construction Design and management. (CDM) requirements as appropriate, acting as Principal Contractor. Ensure all projects follow a formal customer handover process against the agreed scope. To ensure the creation and modification of assets results in safe, compliant, reliable, affordable assets that are aligned with operational risk. Provide technical input into developing short- and long-term strategic plans. What skills & qualifications you will need Engineering degree or equivalent ICA Apprenticeship & ONC/HNC/BTEC in Electrical or ICA Engineering. Has a broad experience with electrical and ICA equipment and can use this experience to produce engineered solutions to resolve business risks and other issues. Qualifications and experience to facilitate YW Electrical Authorisation (LV). Can make suggestions to or challenges the use of PLC, HMI, SCADA, Telemetry and the various instruments commonly found on YW sites Can make changes to and diagnose issues with PLC, HMI, SCADA, Instrumentation and understand the need for change control Is able to highlight complex technical issues and supports and contributes to resolution. Understands the principles of Construction Design Management (CDM) Current valid driving licence and flexibility to travel across the Yorkshire region. You will also benefit from having Ability to manage & prioritise workload whilst maintaining effective operational relationships. Ability to work effectively with equipment manufacturers to identify shortfalls & propose enhancements. Ability to understand risk issues on site as well as construction risks. Ability to carry out Investigation, report writing & communication skills. Accessibility We are committed to removing barriers and ensuring our recruitment process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible. If you have an accessibility need, disability, or condition that requires changes to the recruitment process, please include this information in your application. We will then discuss any reasonable adjustments required. All our roles are subject to a medical questionnaire, and further medicals when required. All requested pre-employment checks that will include a Basic Disclosure Check, driven through a third party provider, prior to commencing employment. Depending on the role, you may also be required to go through the security vetting process for either a Counter Terrorist Check or a Security Check clearance.
23/06/2026
Full time
Hello! Thanks for stopping by. Let us tell you about all the great reasons to join us here at Yorkshire Water: We offer a competitive salary, 4b, depending on experience, £48,030 - £60,037 A company car benefit Annual incentive related bonus - £1000 maximum Bonus Opportunity for the Performance Year Attractive pension scheme (up to 12% company contribution) Development opportunities in line with the Project Engineer progression plan 25 days annual leave plus bank holidays - plus two extra wellness days! Life assurance cover of 4 times pensionable salary A great benefits package - choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme Online GP service, cycle to work scheme, gym membership discounts and many more! Location: Yorkshire Region (Bradford, Leeds, Sheffield, York, Hull) Remote working with regular travel to Yorkshire Water sites and offices, typically 2-3 days a week Work type: Permanent. 37 hours per week, Monday - Friday. We have an exciting opportunity for a Project Engineer ICA to join the Engineering Team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year, can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, it's so much more than this. We look after communities, protect the environment, and plan to look after Yorkshire's water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the region's health, wellbeing, and prosperity. New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry. Engineering are a key part of how we plan to meet the changing expectations of customers and regulators. ICA Engineering sits within the Engineering Team in our Asset Delivery department and has accountability for all Instrumentation, Control Systems and Automation within the Yorkshire Water across the whole project lifecycle. As well as governing our C&I assets we have a programme of work to the value of £70m across AMP8 to ensure our assets remain regulatory compliant and resilient to provide safe drinking water and protect the environment. The Project Engineer will be work alongside our Engineers, Project Managers and Technicians to develop the relevant standards to which the company will operate and deliver projects to those standards. The role could suit an experienced C&I Engineer or someone looking to develop in this area. Continuous training is available to develop and maintain experience with the latest technologies and industry standards. Where you fit in Design, develop, deploy and test business critical ICA services in one or more of the following areas; Instrumentation PLC & HMI/LOI systems (Programmable Logic Controllers & Human Machine Interfaces / Local Operator Interfaces) SCADA systems (Supervisory Control and Data Acquisition) applications Site data networks To take a technical and financial lead role on projects, responsible for the delivery of best value & ensuring technical outcomes are aligned to business requirements. To ensure projects are developed and delivered to the appropriate quality, standards and specifications. To ensure projects are compliant with all necessary statutory legislation including Health and Safety and Construction Design and management. (CDM) requirements as appropriate, acting as Principal Contractor. Ensure all projects follow a formal customer handover process against the agreed scope. To ensure the creation and modification of assets results in safe, compliant, reliable, affordable assets that are aligned with operational risk. Provide technical input into developing short- and long-term strategic plans. What skills & qualifications you will need Engineering degree or equivalent ICA Apprenticeship & ONC/HNC/BTEC in Electrical or ICA Engineering. Has a broad experience with electrical and ICA equipment and can use this experience to produce engineered solutions to resolve business risks and other issues. Qualifications and experience to facilitate YW Electrical Authorisation (LV). Can make suggestions to or challenges the use of PLC, HMI, SCADA, Telemetry and the various instruments commonly found on YW sites Can make changes to and diagnose issues with PLC, HMI, SCADA, Instrumentation and understand the need for change control Is able to highlight complex technical issues and supports and contributes to resolution. Understands the principles of Construction Design Management (CDM) Current valid driving licence and flexibility to travel across the Yorkshire region. You will also benefit from having Ability to manage & prioritise workload whilst maintaining effective operational relationships. Ability to work effectively with equipment manufacturers to identify shortfalls & propose enhancements. Ability to understand risk issues on site as well as construction risks. Ability to carry out Investigation, report writing & communication skills. Accessibility We are committed to removing barriers and ensuring our recruitment process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible. If you have an accessibility need, disability, or condition that requires changes to the recruitment process, please include this information in your application. We will then discuss any reasonable adjustments required. All our roles are subject to a medical questionnaire, and further medicals when required. All requested pre-employment checks that will include a Basic Disclosure Check, driven through a third party provider, prior to commencing employment. Depending on the role, you may also be required to go through the security vetting process for either a Counter Terrorist Check or a Security Check clearance.
Working directly with the CTO, you'll own and evolve our global Azure estate, a mature, multi-region, highly resilient and secure environment, with the autonomy to set its direction and drive it forward. This is both a hands on architecture role and a leadership one: you'll be expected to build and lead a global team over time, establishing the standards, practices and technical direction they work to. The estate is established and production critical, but ownership of where it goes next is yours: continuously modernising it, raising the resilience and security bar, and ensuring it keeps pace with the business rather than standing still. It's a high autonomy, high visibility role for someone who can operate at CTO level, set technical direction with conviction, and grow a team behind it. As Pinewood.AI continues its international growth, this role will be central to ensuring our Automotive Intelligence Platform remains secure, scalable, resilient, and capable of supporting customers around the world. You'll combine strategic thinking with deep technical expertise, shaping the future of our cloud infrastructure while remaining close to the technology that powers it. Key Responsibilities Partner directly with the CTO to own the Azure technical strategy, reference architecture and roadmap, translating business goals into a coherent, evolving multi region design. Build and lead a global infrastructure team, hiring, mentoring and setting the technical standards, ways of working and quality bar they operate to. Own and evolve the foundations of the estate: landing zones, management group/subscription topology, naming and tagging standards, and the governance baseline the wider organisation builds on. Architect for global resilience, including multi region topologies, availability zones, geo redundancy, failover and defined RTO/RPO targets, and prove it through testing rather than assumption. Own secure, performant global networking: virtual networks, subnets, NSGs, peering, hub and spoke, VPN/ExpressRoute, Azure Firewall, Front Door/Traffic Manager, private endpoints and DNS. Maintain and advance the security model end to end: identity (Entra ID), RBAC, Key Vault, encryption, Microsoft Defender for Cloud and Zero Trust principles. Own compliance across multiple jurisdictions, including data residency and sovereignty, mapping controls to relevant frameworks (e.g. ISO 27001, SOC 2, GDPR, regional equivalents) and evidencing them for audit. Govern at scale with Azure Policy, authoring definitions and initiatives, applying them across scopes, and managing remediation. Maintain and improve Infrastructure as Code in Bicep: reusable modules, parameterised deployments, and integration into CI/CD pipelines with what if, policy and security gates. Own compute architecture across Virtual Machines (sizing, availability zones/sets, scale sets) and App Services (web apps, deployment slots), with clear scaling and capacity strategies. Own data platforms across SQL Server on VMs (IaaS) and PaaS (Azure SQL Database, Managed Instance), including HA/DR, geo replication and migration. Mature telemetry and observability (Azure Monitor, Log Analytics, Application Insights) and the operational practices, alerting, automation, runbooks, cost management, that keep the estate healthy. Produce and maintain clear architecture documentation, conceptual, network topology, data flow and deployment diagrams, tailored to engineering, security/compliance and executive audiences, and keep them current as the estate evolves. Drive constant technical progression: continuously evaluate new Azure capabilities and emerging practices, including AI assisted IaC and agentic operations, and modernise the platform rather than letting it stand still. Requirements Demonstrable experience architecting and operating production Azure environments at scale, including ownership of a mature, business critical estate. Deep, hands on expertise across the responsibilities above. This remains a building role as well as a leadership one. Experience building, leading or mentoring technical teams, ideally distributed across regions. Proven multi region, highly available and disaster resilient design experience. Strong Bicep / Infrastructure as Code skills and CI/CD pipeline integration (Azure DevOps or GitHub Actions). Solid grounding in cloud security and multi jurisdiction compliance and governance. Strong architecture diagramming and visual communication skills, ideally including diagrams as code (e.g. Mermaid, PlantUML, D2) and standard notation/frameworks such as the C4 model and the official Azure architecture icon set. A considered view on AI assisted infrastructure (e.g. AI generated IaC, agentic operations) and the guardrails, policy, gates, review, that make it safe in a regulated environment. Excellent communication and stakeholder management skills, comfortable operating at CTO level. Self directed and comfortable owning direction with a high degree of autonomy. Why Join Us? This is a rare opportunity to define and lead the future of a global Azure platform at scale. You'll work directly with the CTO, influence technology strategy at the highest level, and have genuine ownership of a business critical cloud estate that supports automotive retailers and OEMs across multiple markets. At Pinewood.AI, we're investing heavily in innovation, cloud capability, international growth, and AI driven technologies. You'll have the freedom to shape architectural standards, build a high performing global team, and introduce modern engineering practices that deliver tangible business impact. If you're looking for a role where you can combine technical depth, strategic influence, and leadership in a growing technology business, this is an opportunity to make your mark. Benefits Competitive salary based on experience Bonus scheme Share scheme Hybrid working 25 days holiday plus all UK bank holidays 4x life assurance Enhanced family friendly leave - 5 months' full pay for maternity or adoption, plus 2 weeks' fully paid paternity/adoption leave and an extra 2 weeks to use as paid annual leave within 24 months of birth or adoption Employee Assistance Programme (EAP) - free, confidential 24/7 support for you and your immediate family (including counselling, legal & financial advice, and wellbeing resources) Ongoing training & professional development Cycle to Work scheme - save up to 40% on bikes and accessories through salary sacrifice Eyecare vouchers - free eye test and contribution towards prescription glasses Regular social events Employee recognition and awards
22/06/2026
Full time
Working directly with the CTO, you'll own and evolve our global Azure estate, a mature, multi-region, highly resilient and secure environment, with the autonomy to set its direction and drive it forward. This is both a hands on architecture role and a leadership one: you'll be expected to build and lead a global team over time, establishing the standards, practices and technical direction they work to. The estate is established and production critical, but ownership of where it goes next is yours: continuously modernising it, raising the resilience and security bar, and ensuring it keeps pace with the business rather than standing still. It's a high autonomy, high visibility role for someone who can operate at CTO level, set technical direction with conviction, and grow a team behind it. As Pinewood.AI continues its international growth, this role will be central to ensuring our Automotive Intelligence Platform remains secure, scalable, resilient, and capable of supporting customers around the world. You'll combine strategic thinking with deep technical expertise, shaping the future of our cloud infrastructure while remaining close to the technology that powers it. Key Responsibilities Partner directly with the CTO to own the Azure technical strategy, reference architecture and roadmap, translating business goals into a coherent, evolving multi region design. Build and lead a global infrastructure team, hiring, mentoring and setting the technical standards, ways of working and quality bar they operate to. Own and evolve the foundations of the estate: landing zones, management group/subscription topology, naming and tagging standards, and the governance baseline the wider organisation builds on. Architect for global resilience, including multi region topologies, availability zones, geo redundancy, failover and defined RTO/RPO targets, and prove it through testing rather than assumption. Own secure, performant global networking: virtual networks, subnets, NSGs, peering, hub and spoke, VPN/ExpressRoute, Azure Firewall, Front Door/Traffic Manager, private endpoints and DNS. Maintain and advance the security model end to end: identity (Entra ID), RBAC, Key Vault, encryption, Microsoft Defender for Cloud and Zero Trust principles. Own compliance across multiple jurisdictions, including data residency and sovereignty, mapping controls to relevant frameworks (e.g. ISO 27001, SOC 2, GDPR, regional equivalents) and evidencing them for audit. Govern at scale with Azure Policy, authoring definitions and initiatives, applying them across scopes, and managing remediation. Maintain and improve Infrastructure as Code in Bicep: reusable modules, parameterised deployments, and integration into CI/CD pipelines with what if, policy and security gates. Own compute architecture across Virtual Machines (sizing, availability zones/sets, scale sets) and App Services (web apps, deployment slots), with clear scaling and capacity strategies. Own data platforms across SQL Server on VMs (IaaS) and PaaS (Azure SQL Database, Managed Instance), including HA/DR, geo replication and migration. Mature telemetry and observability (Azure Monitor, Log Analytics, Application Insights) and the operational practices, alerting, automation, runbooks, cost management, that keep the estate healthy. Produce and maintain clear architecture documentation, conceptual, network topology, data flow and deployment diagrams, tailored to engineering, security/compliance and executive audiences, and keep them current as the estate evolves. Drive constant technical progression: continuously evaluate new Azure capabilities and emerging practices, including AI assisted IaC and agentic operations, and modernise the platform rather than letting it stand still. Requirements Demonstrable experience architecting and operating production Azure environments at scale, including ownership of a mature, business critical estate. Deep, hands on expertise across the responsibilities above. This remains a building role as well as a leadership one. Experience building, leading or mentoring technical teams, ideally distributed across regions. Proven multi region, highly available and disaster resilient design experience. Strong Bicep / Infrastructure as Code skills and CI/CD pipeline integration (Azure DevOps or GitHub Actions). Solid grounding in cloud security and multi jurisdiction compliance and governance. Strong architecture diagramming and visual communication skills, ideally including diagrams as code (e.g. Mermaid, PlantUML, D2) and standard notation/frameworks such as the C4 model and the official Azure architecture icon set. A considered view on AI assisted infrastructure (e.g. AI generated IaC, agentic operations) and the guardrails, policy, gates, review, that make it safe in a regulated environment. Excellent communication and stakeholder management skills, comfortable operating at CTO level. Self directed and comfortable owning direction with a high degree of autonomy. Why Join Us? This is a rare opportunity to define and lead the future of a global Azure platform at scale. You'll work directly with the CTO, influence technology strategy at the highest level, and have genuine ownership of a business critical cloud estate that supports automotive retailers and OEMs across multiple markets. At Pinewood.AI, we're investing heavily in innovation, cloud capability, international growth, and AI driven technologies. You'll have the freedom to shape architectural standards, build a high performing global team, and introduce modern engineering practices that deliver tangible business impact. If you're looking for a role where you can combine technical depth, strategic influence, and leadership in a growing technology business, this is an opportunity to make your mark. Benefits Competitive salary based on experience Bonus scheme Share scheme Hybrid working 25 days holiday plus all UK bank holidays 4x life assurance Enhanced family friendly leave - 5 months' full pay for maternity or adoption, plus 2 weeks' fully paid paternity/adoption leave and an extra 2 weeks to use as paid annual leave within 24 months of birth or adoption Employee Assistance Programme (EAP) - free, confidential 24/7 support for you and your immediate family (including counselling, legal & financial advice, and wellbeing resources) Ongoing training & professional development Cycle to Work scheme - save up to 40% on bikes and accessories through salary sacrifice Eyecare vouchers - free eye test and contribution towards prescription glasses Regular social events Employee recognition and awards
Hello! Thanks for stopping by. Let us tell you about all the great reasons to join us here at Yorkshire Water: We offer a competitive salary, 4b, depending on experience, £48,030 - £60,037 A company car benefit Annual incentive related bonus - £1000 maximum Bonus Opportunity for the Performance Year Attractive pension scheme (up to 12% company contribution) Development opportunities in line with the Project Engineer progression plan 25 days annual leave plus bank holidays - plus two extra wellness days! Life assurance cover of 4 times pensionable salary A great benefits package - choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme Online GP service, cycle to work scheme, gym membership discounts and many more! Location: Yorkshire Region (Bradford, Leeds, Sheffield, York, Hull) Remote working with regular travel to Yorkshire Water sites and offices, typically 2-3 days a week Work type: Permanent. 37 hours per week, Monday - Friday. We have an exciting opportunity for a Project Engineer ICA to join the Engineering Team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year, can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, it's so much more than this. We look after communities, protect the environment, and plan to look after Yorkshire's water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the region's health, wellbeing, and prosperity. New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry. Engineering are a key part of how we plan to meet the changing expectations of customers and regulators. ICA Engineering sits within the Engineering Team in our Asset Delivery department and has accountability for all Instrumentation, Control Systems and Automation within the Yorkshire Water across the whole project lifecycle. As well as governing our C&I assets we have a programme of work to the value of £70m across AMP8 to ensure our assets remain regulatory compliant and resilient to provide safe drinking water and protect the environment. The Project Engineer will be work alongside our Engineers, Project Managers and Technicians to develop the relevant standards to which the company will operate and deliver projects to those standards. The role could suit an experienced C&I Engineer or someone looking to develop in this area. Continuous training is available to develop and maintain experience with the latest technologies and industry standards. Where you fit in Design, develop, deploy and test business critical ICA services in one or more of the following areas; Instrumentation PLC & HMI/LOI systems (Programmable Logic Controllers & Human Machine Interfaces / Local Operator Interfaces) SCADA systems (Supervisory Control and Data Acquisition) applications Site data networks To take a technical and financial lead role on projects, responsible for the delivery of best value & ensuring technical outcomes are aligned to business requirements. To ensure projects are developed and delivered to the appropriate quality, standards and specifications. To ensure projects are compliant with all necessary statutory legislation including Health and Safety and Construction Design and management. (CDM) requirements as appropriate, acting as Principal Contractor. Ensure all projects follow a formal customer handover process against the agreed scope. To ensure the creation and modification of assets results in safe, compliant, reliable, affordable assets that are aligned with operational risk. Provide technical input into developing short- and long-term strategic plans. What skills & qualifications you will need Engineering degree or equivalent ICA Apprenticeship & ONC/HNC/BTEC in Electrical or ICA Engineering. Has a broad experience with electrical and ICA equipment and can use this experience to produce engineered solutions to resolve business risks and other issues. Qualifications and experience to facilitate YW Electrical Authorisation (LV). Can make suggestions to or challenges the use of PLC, HMI, SCADA, Telemetry and the various instruments commonly found on YW sites Can make changes to and diagnose issues with PLC, HMI, SCADA, Instrumentation and understand the need for change control Is able to highlight complex technical issues and supports and contributes to resolution. Understands the principles of Construction Design Management (CDM) Current valid driving licence and flexibility to travel across the Yorkshire region. You will also benefit from having Ability to manage & prioritise workload whilst maintaining effective operational relationships. Ability to work effectively with equipment manufacturers to identify shortfalls & propose enhancements. Ability to understand risk issues on site as well as construction risks. Ability to carry out Investigation, report writing & communication skills. Accessibility We are committed to removing barriers and ensuring our recruitment process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible. If you have an accessibility need, disability, or condition that requires changes to the recruitment process, please include this information in your application. We will then discuss any reasonable adjustments required. All our roles are subject to a medical questionnaire, and further medicals when required. All requested pre-employment checks that will include a Basic Disclosure Check, driven through a third party provider, prior to commencing employment. Depending on the role, you may also be required to go through the security vetting process for either a Counter Terrorist Check or a Security Check clearance.
21/06/2026
Full time
Hello! Thanks for stopping by. Let us tell you about all the great reasons to join us here at Yorkshire Water: We offer a competitive salary, 4b, depending on experience, £48,030 - £60,037 A company car benefit Annual incentive related bonus - £1000 maximum Bonus Opportunity for the Performance Year Attractive pension scheme (up to 12% company contribution) Development opportunities in line with the Project Engineer progression plan 25 days annual leave plus bank holidays - plus two extra wellness days! Life assurance cover of 4 times pensionable salary A great benefits package - choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme Online GP service, cycle to work scheme, gym membership discounts and many more! Location: Yorkshire Region (Bradford, Leeds, Sheffield, York, Hull) Remote working with regular travel to Yorkshire Water sites and offices, typically 2-3 days a week Work type: Permanent. 37 hours per week, Monday - Friday. We have an exciting opportunity for a Project Engineer ICA to join the Engineering Team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year, can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, it's so much more than this. We look after communities, protect the environment, and plan to look after Yorkshire's water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the region's health, wellbeing, and prosperity. New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry. Engineering are a key part of how we plan to meet the changing expectations of customers and regulators. ICA Engineering sits within the Engineering Team in our Asset Delivery department and has accountability for all Instrumentation, Control Systems and Automation within the Yorkshire Water across the whole project lifecycle. As well as governing our C&I assets we have a programme of work to the value of £70m across AMP8 to ensure our assets remain regulatory compliant and resilient to provide safe drinking water and protect the environment. The Project Engineer will be work alongside our Engineers, Project Managers and Technicians to develop the relevant standards to which the company will operate and deliver projects to those standards. The role could suit an experienced C&I Engineer or someone looking to develop in this area. Continuous training is available to develop and maintain experience with the latest technologies and industry standards. Where you fit in Design, develop, deploy and test business critical ICA services in one or more of the following areas; Instrumentation PLC & HMI/LOI systems (Programmable Logic Controllers & Human Machine Interfaces / Local Operator Interfaces) SCADA systems (Supervisory Control and Data Acquisition) applications Site data networks To take a technical and financial lead role on projects, responsible for the delivery of best value & ensuring technical outcomes are aligned to business requirements. To ensure projects are developed and delivered to the appropriate quality, standards and specifications. To ensure projects are compliant with all necessary statutory legislation including Health and Safety and Construction Design and management. (CDM) requirements as appropriate, acting as Principal Contractor. Ensure all projects follow a formal customer handover process against the agreed scope. To ensure the creation and modification of assets results in safe, compliant, reliable, affordable assets that are aligned with operational risk. Provide technical input into developing short- and long-term strategic plans. What skills & qualifications you will need Engineering degree or equivalent ICA Apprenticeship & ONC/HNC/BTEC in Electrical or ICA Engineering. Has a broad experience with electrical and ICA equipment and can use this experience to produce engineered solutions to resolve business risks and other issues. Qualifications and experience to facilitate YW Electrical Authorisation (LV). Can make suggestions to or challenges the use of PLC, HMI, SCADA, Telemetry and the various instruments commonly found on YW sites Can make changes to and diagnose issues with PLC, HMI, SCADA, Instrumentation and understand the need for change control Is able to highlight complex technical issues and supports and contributes to resolution. Understands the principles of Construction Design Management (CDM) Current valid driving licence and flexibility to travel across the Yorkshire region. You will also benefit from having Ability to manage & prioritise workload whilst maintaining effective operational relationships. Ability to work effectively with equipment manufacturers to identify shortfalls & propose enhancements. Ability to understand risk issues on site as well as construction risks. Ability to carry out Investigation, report writing & communication skills. Accessibility We are committed to removing barriers and ensuring our recruitment process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible. If you have an accessibility need, disability, or condition that requires changes to the recruitment process, please include this information in your application. We will then discuss any reasonable adjustments required. All our roles are subject to a medical questionnaire, and further medicals when required. All requested pre-employment checks that will include a Basic Disclosure Check, driven through a third party provider, prior to commencing employment. Depending on the role, you may also be required to go through the security vetting process for either a Counter Terrorist Check or a Security Check clearance.
All the details As Head of Software Engineering - SAP Core Finance, you will lead the engineering teams responsible for delivering SAP change across the core finance teams of Record to Report (R2R), Procure to Pay (P2P), Order to Cash (O2C), Reporting and Data engineering teams. The role exists to provide high-quality engineering leadership and delivery capacity for SAP finance changes defined by the product teams in alignment with the finance function. You will be accountable for the engineering strategy, quality, reliability and operability of the SAP Core Finance engineering teams, ensuring teams can deliver changes safely and effectively across a complex landscape. This role requires strong partnership with product and engineering to ensure delivery stays closely aligned to wider business change through the roadmap and outcomes defined by the product teams. A major part of the role is shaping and leading engineering delivery for SAP finance change that underpins business outcomes across core finance processes. You will need to manage competing priorities, technical dependencies and delivery risk across domains including R2R, P2P, O2C, Reporting and Data. You will lead 4-5 Engineering Managers and partner closely with Product, Architecture, Programme, Security and business-unit leadership to ensure SAP Finance Teams deliver reliable, well-engineered outcomes that meet enterprise standards while staying responsive to business demand. What You'll Do Set the engineering standards and technical direction for SAP Core Finance, aligned to the wider engineering organisation and enterprise SAP priorities. Lead and develop 4-5 Engineering Managers, building strong engineering teams with clear accountability, high standards and a focus on delivery and quality. Own delivery of SAP changes across the core finance domains, ensuring work is executed effectively against agreed priorities. Partner closely with Product to translate finance domain demand and outcomes into clear engineering deliverables in an agreed timeframe. Ensure SAP finance changes are secure, reliable, observable and supportable, with strong engineering controls, appropriate service ownership and effective operational readiness. Drive strong engineering practices across testing, continuous integration and delivery, production operations, incident management and reliability improvement. Manage dependencies, technical risk and delivery trade-offs across multiple teams and programmes, ensuring SAP delivery remains aligned to business outcomes defined by the product teams engaging with business stakeholders. Work across business units to provide a consistent, high-quality engineering capability while remaining responsive to the specific needs of each finance domain. Who You Are Experience leading multiple offshore engineering teams through managers in a complex enterprise technology environment. A strong track record of delivering business-critical SAP finance change with high levels of quality, reliability and operational control. Experience working across core SAP finance domains such as R2R, P2P, O2C balancing competing priorities and translating demand into clear engineering delivery plans. Strong understanding of SAP engineering, integration patterns, delivery governance, finance data and production support in a large-scale enterprise environment. A proven ability to partner effectively with product and architecture to deliver change in support of wider strategic outcomes. A leadership style that values clarity, simplicity, ownership and high engineering standards. What's In It For You Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We're inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing. Here are just a few of the benefits that make working here even more rewarding: 20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you've completed your probation Competitive holiday allowance with the option to buy more Discretionary bonus schemes linked to your performance and ours Strong pension and life assurance to help plan for the future Tailored induction and training to support your development from day one Exclusive perks and savings through our M&S Choices portal Market-leading family policies, including parental, adoption and neonatal leave 24/7 wellbeing support, including virtual GP access and mental health services One paid volunteer day a year to support a cause that matters to you Everyone's Welcome We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
21/06/2026
Full time
All the details As Head of Software Engineering - SAP Core Finance, you will lead the engineering teams responsible for delivering SAP change across the core finance teams of Record to Report (R2R), Procure to Pay (P2P), Order to Cash (O2C), Reporting and Data engineering teams. The role exists to provide high-quality engineering leadership and delivery capacity for SAP finance changes defined by the product teams in alignment with the finance function. You will be accountable for the engineering strategy, quality, reliability and operability of the SAP Core Finance engineering teams, ensuring teams can deliver changes safely and effectively across a complex landscape. This role requires strong partnership with product and engineering to ensure delivery stays closely aligned to wider business change through the roadmap and outcomes defined by the product teams. A major part of the role is shaping and leading engineering delivery for SAP finance change that underpins business outcomes across core finance processes. You will need to manage competing priorities, technical dependencies and delivery risk across domains including R2R, P2P, O2C, Reporting and Data. You will lead 4-5 Engineering Managers and partner closely with Product, Architecture, Programme, Security and business-unit leadership to ensure SAP Finance Teams deliver reliable, well-engineered outcomes that meet enterprise standards while staying responsive to business demand. What You'll Do Set the engineering standards and technical direction for SAP Core Finance, aligned to the wider engineering organisation and enterprise SAP priorities. Lead and develop 4-5 Engineering Managers, building strong engineering teams with clear accountability, high standards and a focus on delivery and quality. Own delivery of SAP changes across the core finance domains, ensuring work is executed effectively against agreed priorities. Partner closely with Product to translate finance domain demand and outcomes into clear engineering deliverables in an agreed timeframe. Ensure SAP finance changes are secure, reliable, observable and supportable, with strong engineering controls, appropriate service ownership and effective operational readiness. Drive strong engineering practices across testing, continuous integration and delivery, production operations, incident management and reliability improvement. Manage dependencies, technical risk and delivery trade-offs across multiple teams and programmes, ensuring SAP delivery remains aligned to business outcomes defined by the product teams engaging with business stakeholders. Work across business units to provide a consistent, high-quality engineering capability while remaining responsive to the specific needs of each finance domain. Who You Are Experience leading multiple offshore engineering teams through managers in a complex enterprise technology environment. A strong track record of delivering business-critical SAP finance change with high levels of quality, reliability and operational control. Experience working across core SAP finance domains such as R2R, P2P, O2C balancing competing priorities and translating demand into clear engineering delivery plans. Strong understanding of SAP engineering, integration patterns, delivery governance, finance data and production support in a large-scale enterprise environment. A proven ability to partner effectively with product and architecture to deliver change in support of wider strategic outcomes. A leadership style that values clarity, simplicity, ownership and high engineering standards. What's In It For You Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We're inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing. Here are just a few of the benefits that make working here even more rewarding: 20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you've completed your probation Competitive holiday allowance with the option to buy more Discretionary bonus schemes linked to your performance and ours Strong pension and life assurance to help plan for the future Tailored induction and training to support your development from day one Exclusive perks and savings through our M&S Choices portal Market-leading family policies, including parental, adoption and neonatal leave 24/7 wellbeing support, including virtual GP access and mental health services One paid volunteer day a year to support a cause that matters to you Everyone's Welcome We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
All the details As Head of Software Engineering - SAP Mission Teams, you will lead the engineering teams responsible for delivering SAP change across all M&S business units. The role exists to provide high-quality engineering leadership and delivery capacity for SAP changes that are needed in service of product and engineering teams across M&S, broader business transformation, or specific business unit priorities. You will be accountable for the engineering strategy, quality, reliability and operability of the SAP Mission Teams estate, ensuring teams can deliver changes safely and effectively across a complex landscape. This is a cross business role that supports demand from multiple domains and requires strong partnership with product and engineering to ensure close alignment to ensure changes are delivered in line with the broader business change they are often supporting. A major part of the role is shaping and leading engineering delivery for SAP change that underpins business outcomes, you will need to manage competing priorities, technical dependencies and delivery risk across a broad set of domains. You will lead 4-5 Engineering Managers and partner closely with Product, Architecture, Programme, Security and business unit leadership to ensure SAP Mission Teams deliver reliable, well engineered outcomes that meet enterprise standards while staying responsive to business demand. What You'll Do Set the engineering standards and technical direction for SAP Mission Teams, aligned to the wider engineering organisation and enterprise SAP priorities. Lead and develop 4-5 Engineering Managers, building strong engineering teams with clear accountability, high standards and a focus on delivery. Own delivery of SAP changes across all mission teams, ensuring work is executed effectively against the priorities set by the SAP Product Teams. Partner closely with Product to translate demand and outcomes into clear engineering deliverables in an agreed timeframe. Ensure SAP changes are secure, reliable, observable and supportable, with strong engineering controls, appropriate service ownership and effective operational readiness. Drive strong engineering practices across testing, continuous integration and delivery, production operations, incident management and reliability improvement. Manage dependencies, technical risk and delivery trade offs across multiple teams and programmes, ensuring SAP delivery remains aligned to business outcomes set by the SAP Product teams. Work across business units to provide a consistent, high quality engineering capability while remaining responsive to the specific needs of each domain. Who You Are Experience leading multiple offshore engineering teams through managers in a complex enterprise technology environment. A strong track record of delivering business critical SAP change with high levels of quality, reliability and operational control. Experience working across multiple business units or domains, balancing competing priorities and translating diverse demand into clear engineering delivery plans. Strong understanding of SAP engineering, integration patterns, delivery governance and production support in a large scale enterprise environment. A proven ability to partner effectively with product, engineering and business stakeholders to deliver change in support of wider strategic outcomes. A leadership style that values clarity, simplicity, ownership and high engineering standards. What's In It For You Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We're inclusive, fast moving and always evolving, with a strong sense of purpose and a focus on doing the right thing. Here are just a few of the benefits that make working here even more rewarding: 20% colleague discount on all M&S products and many third party brands for you and someone in your household, available once you've completed your probation Competitive holiday allowance with the option to buy more Discretionary bonus schemes linked to your performance and ours Strong pension and life assurance to help plan for the future Tailored induction and training to support your development from day one Exclusive perks and savings through our M&S Choices portal Market leading family policies, including parental, adoption and neonatal leave 24/7 wellbeing support, including virtual GP access and mental health services One paid volunteer day a year to support a cause that matters to you Everyone's Welcome We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
21/06/2026
Full time
All the details As Head of Software Engineering - SAP Mission Teams, you will lead the engineering teams responsible for delivering SAP change across all M&S business units. The role exists to provide high-quality engineering leadership and delivery capacity for SAP changes that are needed in service of product and engineering teams across M&S, broader business transformation, or specific business unit priorities. You will be accountable for the engineering strategy, quality, reliability and operability of the SAP Mission Teams estate, ensuring teams can deliver changes safely and effectively across a complex landscape. This is a cross business role that supports demand from multiple domains and requires strong partnership with product and engineering to ensure close alignment to ensure changes are delivered in line with the broader business change they are often supporting. A major part of the role is shaping and leading engineering delivery for SAP change that underpins business outcomes, you will need to manage competing priorities, technical dependencies and delivery risk across a broad set of domains. You will lead 4-5 Engineering Managers and partner closely with Product, Architecture, Programme, Security and business unit leadership to ensure SAP Mission Teams deliver reliable, well engineered outcomes that meet enterprise standards while staying responsive to business demand. What You'll Do Set the engineering standards and technical direction for SAP Mission Teams, aligned to the wider engineering organisation and enterprise SAP priorities. Lead and develop 4-5 Engineering Managers, building strong engineering teams with clear accountability, high standards and a focus on delivery. Own delivery of SAP changes across all mission teams, ensuring work is executed effectively against the priorities set by the SAP Product Teams. Partner closely with Product to translate demand and outcomes into clear engineering deliverables in an agreed timeframe. Ensure SAP changes are secure, reliable, observable and supportable, with strong engineering controls, appropriate service ownership and effective operational readiness. Drive strong engineering practices across testing, continuous integration and delivery, production operations, incident management and reliability improvement. Manage dependencies, technical risk and delivery trade offs across multiple teams and programmes, ensuring SAP delivery remains aligned to business outcomes set by the SAP Product teams. Work across business units to provide a consistent, high quality engineering capability while remaining responsive to the specific needs of each domain. Who You Are Experience leading multiple offshore engineering teams through managers in a complex enterprise technology environment. A strong track record of delivering business critical SAP change with high levels of quality, reliability and operational control. Experience working across multiple business units or domains, balancing competing priorities and translating diverse demand into clear engineering delivery plans. Strong understanding of SAP engineering, integration patterns, delivery governance and production support in a large scale enterprise environment. A proven ability to partner effectively with product, engineering and business stakeholders to deliver change in support of wider strategic outcomes. A leadership style that values clarity, simplicity, ownership and high engineering standards. What's In It For You Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We're inclusive, fast moving and always evolving, with a strong sense of purpose and a focus on doing the right thing. Here are just a few of the benefits that make working here even more rewarding: 20% colleague discount on all M&S products and many third party brands for you and someone in your household, available once you've completed your probation Competitive holiday allowance with the option to buy more Discretionary bonus schemes linked to your performance and ours Strong pension and life assurance to help plan for the future Tailored induction and training to support your development from day one Exclusive perks and savings through our M&S Choices portal Market leading family policies, including parental, adoption and neonatal leave 24/7 wellbeing support, including virtual GP access and mental health services One paid volunteer day a year to support a cause that matters to you Everyone's Welcome We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
Data Enrichment Manager Department: SBISL Data Enrichment Employment Type: Permanent - Full Time Location: East Grinstead Compensation: Up to £90,000 / year Description At Somerset Bridge Group we are seeking a Data Enrichment Manager to build and lead our Data Enrichment Team, supporting the Head of Analytics and R&D in achieving the overall objectives of the function as a whole. The successful candidate will take ownership of developing and delivering the company's data enrichment strategy, ensuring the effective use of internal and external data to enhance pricing accuracy, underwriting insight and customer understanding. Through innovative and responsible use of data, help the business deliver the right prices to the right customers in a dynamic and competitive market, driving sustainable growth, improved trading performance and fair value for customers in line with regulatory expectations and company goals. What you'll be responsible for: Lead the Data Enrichment Team towards the delivery of objectives Manage workload, prioritize and delegate tasks within the Data Enrichment Team to ensure timely delivery of initiatives Define clear goals for the team, provide constructive feedback, and support professional development Motivate members of the Data Enrichment Team Continuously search for available new data sources Deliver a steady flow of high-quality rate change proposals Oversee deployment of approved rate changes Liaise with other teams (Trading, Finance, and operational teams, etc.) to highlight predicted impact of upcoming rate changes Collaborate with IT and data engineering teams to ensure data infrastructure and pipelines are robust, scalable, and secure Always keep customers in mind to ensure good value to customers, with extra attention to vulnerable customers Stay informed on market developments, competitor activity, and emerging trends; react if/as necessary Understand all the data currently available; highlight concerns & propose solutions Identify opportunities to harvest value from existing or new data sources; generate new rating factors Work with internal stakeholders and suppliers to explore new data enrichment opportunities (DPIA, contracts, invoices, etc.) Fully understand every aspect of the premium calculation; understand how RADAR and rate changes in RADAR work Stay abreast of the latest advancements in data science and machine learning, identify opportunities to incorporate new technologies and methodologies into the team's work Promote a culture of continuous learning, encourage the exploration of innovative data-driven solutions Identify leaks & opportunities and propose pricing adjustments to improve performance Identify, report, and action breaches and pricing errors Work with internal stakeholders and suppliers to deliver objectives (contracts, DPIAs, invoices, co-funds, etc.) Ensure compliance with all relevant regulatory requirements and industry standards in pricing strategies and practices Promote data governance best practices, ensuring data integrity, quality, and security in all pricing activities Document rate changes, models, processes, and analytical methodologies for transparency and audit purposes Continuously search for ways to do things better; question everything, think outside the box What you'll need: Strong management and mentoring skills to develop a high-performing team of pricing professionals Strong analytical mindset Logical thinker Question everything; search for innovative new solutions Passion for data driven decisions Underwriting experience Proficiency in pricing techniques, statistical modelling, and predictive analytics Knowledge of the insurance market and competitive dynamics Commercial awareness and drive for practical outcomes Comprehensive understanding of the motor insurance industry, its regulatory environment, and market trends Ability to develop long-term pricing strategies that balance customer satisfaction, profitability, and market competitiveness Exceptional capability to interpret and synthesize large and complex datasets into actionable pricing recommendations Advanced knowledge of tools such as RADAR, Python, R, SQL, Excel, and data visualization platforms (e.g., Tableau, Power BI) Strong cross-functional collaboration Good communication skills; ability to present complex data insights clearly and persuasively to both technical and non-technical audiences (both in writing and verbal) Desire and capability of strategic planning Strong prioritization and delegation skills Deep knowledge of statistical methods and general insurance pricing methods and techniques Stakeholder management skills Programming skills Deep knowledge and understanding of data science / mathematics (at least one area) would be an advantage Our Benefits Hybrid working - 2 days in the office and 3 days working from home 25 days annual leave, rising to 27 days over 2 years' service and 30 days after 5 years' service. Plus bank holidays! Discretionary annual bonus Pension scheme - 5% employee, 6% employer Flexible working - we will always consider applications for those who require less than the advertised hours Flexi-time Healthcare Cash Plan - claim cashback on a variety of everyday healthcare costs Electric vehicle - salary sacrifice scheme 100's of exclusive retailer discounts Professional wellbeing, health & fitness app - Wrkit Enhanced parental leave, including time off for IVF appointments Religious bank holidays - if you don't celebrate Christmas and Easter, you can use these annual leave days on other occasions throughout the year. Life Assurance - 4 times your salary 25% Car Insurance Discount 20% Travel Insurance Discount Cycle to Work Scheme Employee Referral Scheme Community support day
20/06/2026
Full time
Data Enrichment Manager Department: SBISL Data Enrichment Employment Type: Permanent - Full Time Location: East Grinstead Compensation: Up to £90,000 / year Description At Somerset Bridge Group we are seeking a Data Enrichment Manager to build and lead our Data Enrichment Team, supporting the Head of Analytics and R&D in achieving the overall objectives of the function as a whole. The successful candidate will take ownership of developing and delivering the company's data enrichment strategy, ensuring the effective use of internal and external data to enhance pricing accuracy, underwriting insight and customer understanding. Through innovative and responsible use of data, help the business deliver the right prices to the right customers in a dynamic and competitive market, driving sustainable growth, improved trading performance and fair value for customers in line with regulatory expectations and company goals. What you'll be responsible for: Lead the Data Enrichment Team towards the delivery of objectives Manage workload, prioritize and delegate tasks within the Data Enrichment Team to ensure timely delivery of initiatives Define clear goals for the team, provide constructive feedback, and support professional development Motivate members of the Data Enrichment Team Continuously search for available new data sources Deliver a steady flow of high-quality rate change proposals Oversee deployment of approved rate changes Liaise with other teams (Trading, Finance, and operational teams, etc.) to highlight predicted impact of upcoming rate changes Collaborate with IT and data engineering teams to ensure data infrastructure and pipelines are robust, scalable, and secure Always keep customers in mind to ensure good value to customers, with extra attention to vulnerable customers Stay informed on market developments, competitor activity, and emerging trends; react if/as necessary Understand all the data currently available; highlight concerns & propose solutions Identify opportunities to harvest value from existing or new data sources; generate new rating factors Work with internal stakeholders and suppliers to explore new data enrichment opportunities (DPIA, contracts, invoices, etc.) Fully understand every aspect of the premium calculation; understand how RADAR and rate changes in RADAR work Stay abreast of the latest advancements in data science and machine learning, identify opportunities to incorporate new technologies and methodologies into the team's work Promote a culture of continuous learning, encourage the exploration of innovative data-driven solutions Identify leaks & opportunities and propose pricing adjustments to improve performance Identify, report, and action breaches and pricing errors Work with internal stakeholders and suppliers to deliver objectives (contracts, DPIAs, invoices, co-funds, etc.) Ensure compliance with all relevant regulatory requirements and industry standards in pricing strategies and practices Promote data governance best practices, ensuring data integrity, quality, and security in all pricing activities Document rate changes, models, processes, and analytical methodologies for transparency and audit purposes Continuously search for ways to do things better; question everything, think outside the box What you'll need: Strong management and mentoring skills to develop a high-performing team of pricing professionals Strong analytical mindset Logical thinker Question everything; search for innovative new solutions Passion for data driven decisions Underwriting experience Proficiency in pricing techniques, statistical modelling, and predictive analytics Knowledge of the insurance market and competitive dynamics Commercial awareness and drive for practical outcomes Comprehensive understanding of the motor insurance industry, its regulatory environment, and market trends Ability to develop long-term pricing strategies that balance customer satisfaction, profitability, and market competitiveness Exceptional capability to interpret and synthesize large and complex datasets into actionable pricing recommendations Advanced knowledge of tools such as RADAR, Python, R, SQL, Excel, and data visualization platforms (e.g., Tableau, Power BI) Strong cross-functional collaboration Good communication skills; ability to present complex data insights clearly and persuasively to both technical and non-technical audiences (both in writing and verbal) Desire and capability of strategic planning Strong prioritization and delegation skills Deep knowledge of statistical methods and general insurance pricing methods and techniques Stakeholder management skills Programming skills Deep knowledge and understanding of data science / mathematics (at least one area) would be an advantage Our Benefits Hybrid working - 2 days in the office and 3 days working from home 25 days annual leave, rising to 27 days over 2 years' service and 30 days after 5 years' service. Plus bank holidays! Discretionary annual bonus Pension scheme - 5% employee, 6% employer Flexible working - we will always consider applications for those who require less than the advertised hours Flexi-time Healthcare Cash Plan - claim cashback on a variety of everyday healthcare costs Electric vehicle - salary sacrifice scheme 100's of exclusive retailer discounts Professional wellbeing, health & fitness app - Wrkit Enhanced parental leave, including time off for IVF appointments Religious bank holidays - if you don't celebrate Christmas and Easter, you can use these annual leave days on other occasions throughout the year. Life Assurance - 4 times your salary 25% Car Insurance Discount 20% Travel Insurance Discount Cycle to Work Scheme Employee Referral Scheme Community support day
The opportunity "Drive meaningful technological change at a growing fintech challenger bank." At Castle Trust Bank we pride ourselves in being a fintech challenger bank, providing specialist property mortgages, retail finance lending and savings accounts to a variety of customers. we're continuing to grow our digital and operational capabilities - and we're looking for a Delivery Manager who wants to lead the delivery of high impact change across the organisation. This is a fantastic opportunity to join our Product & Change team and play a key role in shaping how strategic initiatives, programmes, and business change are delivered. You'll collaborate across the Bank - from Mortgages and Retail Finance through to Shared Services such as Finance, Risk, Compliance, HR and Legal - ensuring valuable change lands smoothly, on time and with real business impact. What you'll lead and deliver You'll excel in a role where every day is different. You will: Drive delivery excellence , ensuring initiatives are delivered on time, in scope, and aligned to strategic roadmaps. Lead and inspire cross functional teams , including Business Analysts, Product Managers, Engineers, Testers and 3rd party suppliers. Build trust with stakeholders , acting as the key liaison across business units to align priorities and refine requirements. Champion governance , ensuring decisions, risks, issues, and dependencies are well managed and escalated appropriately. Foster Agile ways of working , facilitating ceremonies, guiding teams, and embedding best practice. Focus on outcomes , delivering measurable value and ensuring customer needs remain at the heart of decisions. The role will be on a hybrid working arrangement, 3 days a week from our Basingstoke office and the rest of the week from home. What you'll bring We're looking for someone who is driven, collaborative and able to navigate complexity with confidence. You'll bring: Essential experience & skills Proven experience in delivering projects using Agile, Waterfall, Kanban or SAFe methodologies. Demonstrated leadership skills with the ability to motivate and guide delivery teams. Excellent stakeholder management and communication skills (technical & non technical). Strong problem solving abilities with a proactive, hands on approach. Experience managing risks, issues, and dependencies with clear and timely actions. Confident working with developers, testers, 3rd party suppliers and infrastructure teams to resolve issues. Experience using collaborative tools such as Jira or Trello Desirable Experience delivering change in a regulated environment (e.g., Financial Services). Familiarity with modern banking technologies and digital transformation initiatives. A bachelor's degree or equivalent experience. Behaviours Agile/Scrum certification. Big picture thinking with the ability to stay calm under pressure. A positive approach to change, continuous improvement and problem solving. Why join Castle Trust Bank? Competitive salary Performance bonus (based on individual and company performance) Generous contributory pension through Hargreaves Lansdown Life Assurance 25 days' holiday + option to buy/sell 5 days Additional paid volunteering day Private healthcare through Equipsme (includes cash back for Dental and Optical treatment) Free access to BHSF Rise EAP to support colleague health and wellbeing Gym discounts Season ticket travel loans (if applicable) Hybrid working (3 days in Basingstoke) A supportive, inclusive culture where your work has real impact Caught your attention? If so, we'd love to talk to you and tell you more about what it's like to work at Castle Trust Bank - The Place To Work! Castle Trust Bank is an equal opportunity employer where we celebrate diversity and are committed to creating an inclusive environment for all our colleagues to thrive. We welcome applications from all and will not discriminate against any status/characteristic protected by law and will always base our decisions on merit. We are proud to support people with disabilities and are committed to be a Disability Confident employer. If you are a person with a disability and meet the minimum criteria for the role you will be offered an interview. Should you require any reasonable adjustment to support you in your application for one of our opportunities, please contact
19/06/2026
Full time
The opportunity "Drive meaningful technological change at a growing fintech challenger bank." At Castle Trust Bank we pride ourselves in being a fintech challenger bank, providing specialist property mortgages, retail finance lending and savings accounts to a variety of customers. we're continuing to grow our digital and operational capabilities - and we're looking for a Delivery Manager who wants to lead the delivery of high impact change across the organisation. This is a fantastic opportunity to join our Product & Change team and play a key role in shaping how strategic initiatives, programmes, and business change are delivered. You'll collaborate across the Bank - from Mortgages and Retail Finance through to Shared Services such as Finance, Risk, Compliance, HR and Legal - ensuring valuable change lands smoothly, on time and with real business impact. What you'll lead and deliver You'll excel in a role where every day is different. You will: Drive delivery excellence , ensuring initiatives are delivered on time, in scope, and aligned to strategic roadmaps. Lead and inspire cross functional teams , including Business Analysts, Product Managers, Engineers, Testers and 3rd party suppliers. Build trust with stakeholders , acting as the key liaison across business units to align priorities and refine requirements. Champion governance , ensuring decisions, risks, issues, and dependencies are well managed and escalated appropriately. Foster Agile ways of working , facilitating ceremonies, guiding teams, and embedding best practice. Focus on outcomes , delivering measurable value and ensuring customer needs remain at the heart of decisions. The role will be on a hybrid working arrangement, 3 days a week from our Basingstoke office and the rest of the week from home. What you'll bring We're looking for someone who is driven, collaborative and able to navigate complexity with confidence. You'll bring: Essential experience & skills Proven experience in delivering projects using Agile, Waterfall, Kanban or SAFe methodologies. Demonstrated leadership skills with the ability to motivate and guide delivery teams. Excellent stakeholder management and communication skills (technical & non technical). Strong problem solving abilities with a proactive, hands on approach. Experience managing risks, issues, and dependencies with clear and timely actions. Confident working with developers, testers, 3rd party suppliers and infrastructure teams to resolve issues. Experience using collaborative tools such as Jira or Trello Desirable Experience delivering change in a regulated environment (e.g., Financial Services). Familiarity with modern banking technologies and digital transformation initiatives. A bachelor's degree or equivalent experience. Behaviours Agile/Scrum certification. Big picture thinking with the ability to stay calm under pressure. A positive approach to change, continuous improvement and problem solving. Why join Castle Trust Bank? Competitive salary Performance bonus (based on individual and company performance) Generous contributory pension through Hargreaves Lansdown Life Assurance 25 days' holiday + option to buy/sell 5 days Additional paid volunteering day Private healthcare through Equipsme (includes cash back for Dental and Optical treatment) Free access to BHSF Rise EAP to support colleague health and wellbeing Gym discounts Season ticket travel loans (if applicable) Hybrid working (3 days in Basingstoke) A supportive, inclusive culture where your work has real impact Caught your attention? If so, we'd love to talk to you and tell you more about what it's like to work at Castle Trust Bank - The Place To Work! Castle Trust Bank is an equal opportunity employer where we celebrate diversity and are committed to creating an inclusive environment for all our colleagues to thrive. We welcome applications from all and will not discriminate against any status/characteristic protected by law and will always base our decisions on merit. We are proud to support people with disabilities and are committed to be a Disability Confident employer. If you are a person with a disability and meet the minimum criteria for the role you will be offered an interview. Should you require any reasonable adjustment to support you in your application for one of our opportunities, please contact
The IT Product Manager serves as the strategic owner and visionary for critical IT product domains-with a primary focus on Accounting & Financial Systems (e.g., ERP, AR/AP automation) and a secondary focus on Supply Chain & Logistics ecosystems. Operating in a "Two-in-a-Box" co-leadership model, this role acts as a vital bridge between executive stakeholders, business super users, and technical delivery teams. This hybrid position combines deep Senior Business Analysis and Process Engineering with a product-centric mindset to own the long-term roadmap, ROI, and business value of Jazwares' core application ecosystems. By translating complex business objectives into prioritized technical backlogs and scalable solution designs, this role ensures technology investments-from core ERP financial enhancements and automated revenue cycles to global supply chain workflows-are strategically aligned and built to scale with Jazwares' growth. Beyond strategy and analysis, this role serves as the Agile Lead and Scrum Master for dedicated Product-Oriented Delivery organizations, known as "PODs". Heavily leveraging Jira, the IT Product Manager manages the full product lifecycle: refining backlogs, facilitating ceremonies, and driving sprint execution to ensure continuous, reliable delivery. The ideal candidate empowers cross-functional SMEs to navigate technical ambiguity, eliminates "Shadow IT" silos, and delivers high-impact solutions with a relentless focus on user adoption and operational excellence. Duties and Responsibilities As an IT Product Manager, you will own the end-to-end lifecycle and strategic value of critical IT product domains. By blending senior analytical rigor with high-level Agile POD leadership, you will be responsible for defining product visions, prioritizing complex backlogs in Jira, and orchestrating cross-functional teams to deliver high-impact technical solutions. Strategic Vision: Own the yearly Product Roadmap for your domain, ensuring alignment with corporate goals and IT strategic pillars. Backlog Authority: Act as the final decision-maker for backlog prioritization, weighing business urgency against technical feasibility. Agile Orchestration: Drive POD execution excellence by heavily leveraging Jira to manage continuous delivery and eliminate "Shadow IT" silos. Strategic Co-Leadership: Partner in a "Two-in-a-Box" model with Business Product Owners to align technical roadmaps with functional business processes, ensuring that product evolution directly drives measurable outcomes and ROI. POD Leadership & Scrum Mastery: Lead all Agile ceremonies (stand-ups, sprint planning, grooming, retrospectives) for dedicated product PODs to ensure team alignment and unblock technical impediments. Product Roadmap & Backlog Management: Serve as the primary architect of the product backlog in Jira, ensuring epics and user stories are strategically structured to deliver continuous business value. Executive Stakeholder Prioritization: Partner with Business Sponsors and business leaders to define and prioritize product features based on ROI and revenue impact. Value-Based Metrics & Reporting: Beyond team velocity, track and communicate Business Value Metrics (e.g., user adoption, process efficiency gains) to provide visibility to the PMO Steering Committee. Agile Transformation & Mentorship: Lead the IT department's shift from project-based work to a product-centric model, coaching teams on advanced Jira workflows and "spikes" for innovation. Product Analysis & Requirements Management Product Discovery & Lifecycle Management: Lead the discovery phase for new product features, identifying capability gaps and translating high-level business desires into detailed technical specs. Advanced User Stories & Acceptance Criteria: Define the "Definition of Done" for complex integrations, ensuring the development team has absolute clarity on functional requirements. Quality Assurance & Product Integrity: Partner with QA and developers to ensure the final product aligns with the original vision, managing the transition from project "Go-Live" to Business as Usual (BAU) operations. Continuous Enablement: Coordinate User Acceptance Testing (UAT) and "Train-the-Trainer" sessions to ensure global adoption of product updates. Product Engineering & Solution Architecture Workflow Optimization & Scaling: Engineer optimized workflows for your product domain (e.g., Accounting & Finance and/or Supply Chain) to drive organizational efficiency as Jazwares scales beyond $1B. Automation-First Strategy: Identify opportunities to automate manual tasks within your application suite to reduce technical debt. Compliance & Security Architecture: Ensure all product enhancements comply with Jazwares security protocols and overall technology roadmaps. Cross-Product Interdependency Management: Manage API and data-mapping architectures across the IT portfolio to ensure a single source of truth. Change Management Leadership: Own the organizational change management plan for your product, ensuring new features are adopted seamlessly and training "champions" to lead their teams. Functional Domain Mastery & Team Ownership As an IT Product Manager, you will serve as the Agile Lead and strategic visionary for one or more continuous, cross-functional Product Teams (PODs). The ideal candidate must possess deep operational knowledge of end-to-end Accounting & Financial Systems (Primary Focus), Product Information Management, and the Supply Chain Management (SCM) lifecycle (Secondary Focus). You will demonstrate a refined ability to orchestrate the flow of data between core ERPs, planning modules, and logistics platforms. 1. Accounting and Finance Systems The Mission: Identify, prioritize, and plan the continuous product roadmap for core ERP and financial automation systems, ensuring seamless Order-to-Cash (O2C) and Procure-to-Pay (P2P) cycles. Core Tech Stack: Sage X3 (Financial Modules) and HighRadius (AR/AP Automation). Domain Expertise Required: Lead ERP Transformations: Direct the full lifecycle of large-scale financial applications, managing complex migrations, upgrades, and global rollouts without disrupting critical accounting month-end close cycles. Strategic Stakeholder Partnership: Partner in a "Two-in-a-Box" model with Finance executives (e.g., Corporate Controller) to translate strategic financial goals into actionable, prioritized Jira backlogs. Solution Design & Integration: Map current and future state data flows to identify gaps, proposing automation options that minimize technical debt across the enterprise architecture. Vendor & Release Management: Orchestrate high-level vendor relationships (e.g., NexTec, HighRadius) and manage rigorous release schedules to ensure system stability and compliance. Lead ERP & Core System Transformations: Direct the full lifecycle of large-scale ERP and Corporate Application implementations and support (e.g., P2P, Finance), managing complex migrations, upgrades, and global rollouts. Knowledge of High Radius and Sage X3 a plus. Architectural Strategy & Governance: Partner with Enterprise Architects to define and enforce solution standards, ensuring all application projects align with the broader IT roadmap, security protocols, and integration strategies. 2. Product Information Management (PIM) The Mission: Identify, prioritize, and plan all product information and digital asset management efforts across global retailers and D2C channels. Core Tech Stack: Salsify (PIM) and Bynder (DAM). Domain Expertise Required: Proven experience working with Creative Services and Sales Ops Product Owners to identify data gaps, map API integrations, and drive user adoption to ensure a "Single Source of Truth" for global product content. 3. Source-to-Pay The Mission: Partner directly with Procurement, Finance, and Licensing to manage the frictionless flow of purchasing, vendor data, and payables. Core Tech Stack: Sage X3 (PO Module), DocLink, and HighRadius. Domain Expertise Required: Ability to manage high-level integrations within the ERP ecosystem, specifically ensuring seamless procurement workflows and automated invoicing. 4. Warehouse Management The Mission: Partner with Logistics, Warehousing, and Accounting to orchestrate the physical fulfillment of goods across Jazwares' global footprint and five separate 3PLs. Core Tech Stack: TrueCommerce EDI, Sage X3 (Inventory & Logistics modules), and HighJump WMS. Domain Expertise Required: Deep operational knowledge of global distribution, EDI order processing, and warehouse management systems. 5. Planning & Forecasting The Mission: Partner with Sales Planning Ops and Corporate Strategy to leverage data for market anticipation and supply alignment. Core Tech Stack: Arkieva, Sage X3 (Product & Customer modules), Databricks, and Sigma BI. Domain Expertise Required: Proven experience leveraging demand planning tools (like Arkieva) and hyperscale BI to translate complex business forecasts into actionable production schedules and supply chain triggers. Manages People: No Qualifications Education & Years of Related Experience Education: Bachelor's degree in Information Technology, Business Administration, Computer Science, System Engineering, or a closely related field. Overall Experience: 5-7+ years of progressive experience in IT Product Management, Business Analysis, Business Process Architecture, or IT Project delivery. Proven experience managing the full product lifecycle for enterprise applications is highly preferred. . click apply for full job details
19/06/2026
Full time
The IT Product Manager serves as the strategic owner and visionary for critical IT product domains-with a primary focus on Accounting & Financial Systems (e.g., ERP, AR/AP automation) and a secondary focus on Supply Chain & Logistics ecosystems. Operating in a "Two-in-a-Box" co-leadership model, this role acts as a vital bridge between executive stakeholders, business super users, and technical delivery teams. This hybrid position combines deep Senior Business Analysis and Process Engineering with a product-centric mindset to own the long-term roadmap, ROI, and business value of Jazwares' core application ecosystems. By translating complex business objectives into prioritized technical backlogs and scalable solution designs, this role ensures technology investments-from core ERP financial enhancements and automated revenue cycles to global supply chain workflows-are strategically aligned and built to scale with Jazwares' growth. Beyond strategy and analysis, this role serves as the Agile Lead and Scrum Master for dedicated Product-Oriented Delivery organizations, known as "PODs". Heavily leveraging Jira, the IT Product Manager manages the full product lifecycle: refining backlogs, facilitating ceremonies, and driving sprint execution to ensure continuous, reliable delivery. The ideal candidate empowers cross-functional SMEs to navigate technical ambiguity, eliminates "Shadow IT" silos, and delivers high-impact solutions with a relentless focus on user adoption and operational excellence. Duties and Responsibilities As an IT Product Manager, you will own the end-to-end lifecycle and strategic value of critical IT product domains. By blending senior analytical rigor with high-level Agile POD leadership, you will be responsible for defining product visions, prioritizing complex backlogs in Jira, and orchestrating cross-functional teams to deliver high-impact technical solutions. Strategic Vision: Own the yearly Product Roadmap for your domain, ensuring alignment with corporate goals and IT strategic pillars. Backlog Authority: Act as the final decision-maker for backlog prioritization, weighing business urgency against technical feasibility. Agile Orchestration: Drive POD execution excellence by heavily leveraging Jira to manage continuous delivery and eliminate "Shadow IT" silos. Strategic Co-Leadership: Partner in a "Two-in-a-Box" model with Business Product Owners to align technical roadmaps with functional business processes, ensuring that product evolution directly drives measurable outcomes and ROI. POD Leadership & Scrum Mastery: Lead all Agile ceremonies (stand-ups, sprint planning, grooming, retrospectives) for dedicated product PODs to ensure team alignment and unblock technical impediments. Product Roadmap & Backlog Management: Serve as the primary architect of the product backlog in Jira, ensuring epics and user stories are strategically structured to deliver continuous business value. Executive Stakeholder Prioritization: Partner with Business Sponsors and business leaders to define and prioritize product features based on ROI and revenue impact. Value-Based Metrics & Reporting: Beyond team velocity, track and communicate Business Value Metrics (e.g., user adoption, process efficiency gains) to provide visibility to the PMO Steering Committee. Agile Transformation & Mentorship: Lead the IT department's shift from project-based work to a product-centric model, coaching teams on advanced Jira workflows and "spikes" for innovation. Product Analysis & Requirements Management Product Discovery & Lifecycle Management: Lead the discovery phase for new product features, identifying capability gaps and translating high-level business desires into detailed technical specs. Advanced User Stories & Acceptance Criteria: Define the "Definition of Done" for complex integrations, ensuring the development team has absolute clarity on functional requirements. Quality Assurance & Product Integrity: Partner with QA and developers to ensure the final product aligns with the original vision, managing the transition from project "Go-Live" to Business as Usual (BAU) operations. Continuous Enablement: Coordinate User Acceptance Testing (UAT) and "Train-the-Trainer" sessions to ensure global adoption of product updates. Product Engineering & Solution Architecture Workflow Optimization & Scaling: Engineer optimized workflows for your product domain (e.g., Accounting & Finance and/or Supply Chain) to drive organizational efficiency as Jazwares scales beyond $1B. Automation-First Strategy: Identify opportunities to automate manual tasks within your application suite to reduce technical debt. Compliance & Security Architecture: Ensure all product enhancements comply with Jazwares security protocols and overall technology roadmaps. Cross-Product Interdependency Management: Manage API and data-mapping architectures across the IT portfolio to ensure a single source of truth. Change Management Leadership: Own the organizational change management plan for your product, ensuring new features are adopted seamlessly and training "champions" to lead their teams. Functional Domain Mastery & Team Ownership As an IT Product Manager, you will serve as the Agile Lead and strategic visionary for one or more continuous, cross-functional Product Teams (PODs). The ideal candidate must possess deep operational knowledge of end-to-end Accounting & Financial Systems (Primary Focus), Product Information Management, and the Supply Chain Management (SCM) lifecycle (Secondary Focus). You will demonstrate a refined ability to orchestrate the flow of data between core ERPs, planning modules, and logistics platforms. 1. Accounting and Finance Systems The Mission: Identify, prioritize, and plan the continuous product roadmap for core ERP and financial automation systems, ensuring seamless Order-to-Cash (O2C) and Procure-to-Pay (P2P) cycles. Core Tech Stack: Sage X3 (Financial Modules) and HighRadius (AR/AP Automation). Domain Expertise Required: Lead ERP Transformations: Direct the full lifecycle of large-scale financial applications, managing complex migrations, upgrades, and global rollouts without disrupting critical accounting month-end close cycles. Strategic Stakeholder Partnership: Partner in a "Two-in-a-Box" model with Finance executives (e.g., Corporate Controller) to translate strategic financial goals into actionable, prioritized Jira backlogs. Solution Design & Integration: Map current and future state data flows to identify gaps, proposing automation options that minimize technical debt across the enterprise architecture. Vendor & Release Management: Orchestrate high-level vendor relationships (e.g., NexTec, HighRadius) and manage rigorous release schedules to ensure system stability and compliance. Lead ERP & Core System Transformations: Direct the full lifecycle of large-scale ERP and Corporate Application implementations and support (e.g., P2P, Finance), managing complex migrations, upgrades, and global rollouts. Knowledge of High Radius and Sage X3 a plus. Architectural Strategy & Governance: Partner with Enterprise Architects to define and enforce solution standards, ensuring all application projects align with the broader IT roadmap, security protocols, and integration strategies. 2. Product Information Management (PIM) The Mission: Identify, prioritize, and plan all product information and digital asset management efforts across global retailers and D2C channels. Core Tech Stack: Salsify (PIM) and Bynder (DAM). Domain Expertise Required: Proven experience working with Creative Services and Sales Ops Product Owners to identify data gaps, map API integrations, and drive user adoption to ensure a "Single Source of Truth" for global product content. 3. Source-to-Pay The Mission: Partner directly with Procurement, Finance, and Licensing to manage the frictionless flow of purchasing, vendor data, and payables. Core Tech Stack: Sage X3 (PO Module), DocLink, and HighRadius. Domain Expertise Required: Ability to manage high-level integrations within the ERP ecosystem, specifically ensuring seamless procurement workflows and automated invoicing. 4. Warehouse Management The Mission: Partner with Logistics, Warehousing, and Accounting to orchestrate the physical fulfillment of goods across Jazwares' global footprint and five separate 3PLs. Core Tech Stack: TrueCommerce EDI, Sage X3 (Inventory & Logistics modules), and HighJump WMS. Domain Expertise Required: Deep operational knowledge of global distribution, EDI order processing, and warehouse management systems. 5. Planning & Forecasting The Mission: Partner with Sales Planning Ops and Corporate Strategy to leverage data for market anticipation and supply alignment. Core Tech Stack: Arkieva, Sage X3 (Product & Customer modules), Databricks, and Sigma BI. Domain Expertise Required: Proven experience leveraging demand planning tools (like Arkieva) and hyperscale BI to translate complex business forecasts into actionable production schedules and supply chain triggers. Manages People: No Qualifications Education & Years of Related Experience Education: Bachelor's degree in Information Technology, Business Administration, Computer Science, System Engineering, or a closely related field. Overall Experience: 5-7+ years of progressive experience in IT Product Management, Business Analysis, Business Process Architecture, or IT Project delivery. Proven experience managing the full product lifecycle for enterprise applications is highly preferred. . click apply for full job details
IT SERVICE DESK TEAM LEADER £45,000.00-50,000.00 Leicester based, with travel to other UK sites as required Benefits Competitive Salary of £45,000.00-50,000.00, based out of our Company Head Office with Free Parking on-site, 25 Days' Holiday (Plus 8 Days' Public Holiday), Option To Buy Or Sell Holiday, Company Pension, Life Assurance, Enhanced Maternity, Paternity & Adoption Pay, Free Conveyancing Legals, GP 24 hour service, Retail Discounts, Plus Many More! What you'll be doing We are seeking a proactive, people focused, and technically capable IT Service Desk Team Leader to lead and grow our UK-based Service Desk team. This is a hybrid leadership role combining hands on technical support with strategic involvement in IT Service Management (ITSM) and continuous service improvement. Based out of our Head Office in Enderby, Leicester, you will lead a team of IT Service Desk Analysts across multiple UK sites, coaching and mentoring team members, managing performance, and ensuring an exceptional level of support is consistently delivered. You'll work closely with the IT Service Delivery Manager to align team output with ITIL best practices and business objectives. This role is ideal for someone who thrives in a fast paced environment, is passionate about helping to develop people, and is motivated to drive real improvements in IT service delivery. Responsibilities Leading, coaching, and mentoring a team of UK based Service Desk Analysts across multiple sites Monitoring team performance, SLAs and ticket queues Providing hands on technical support and acting as an escalation point Coordinating workloads, shift coverage, and ticket distribution Managing high priority and major incidents Delivering performance evaluations and development plans Supporting ITSM practices including incident, problem, and change management Driving continuous improvement in service delivery, processes and documentation Promoting a strong customer service culture within the team Reporting team metrics and risks to the Service Delivery Manager Requirements The ability to communicate technical issues and changes clearly to colleagues across the business A natural leadership style that inspires trust, builds morale, and develops high performing teams A passion for coaching, mentoring, and developing others Strong communication skills, especially when explaining complex technical issues to non technical audiences A solid understanding of ITSM principles and experience applying ITIL best practices Confidence in managing incidents and escalations, remaining calm under pressure A proactive mindset with a focus on continuous improvement Demonstrable experience in a 1st/2nd line support or team leader role Strong skills in ticket management and prioritisation Experience coaching and mentoring in a support team setting Excellent skills in documentation, organisation, and reporting A solid understanding of service KPIs and metrics such as SLA, OLA, KPI, and CSAT Proficiency in Microsoft applications, particularly Excel and Outlook Excellent interpersonal and communication skills across all levels of the business Equal Opportunity Simplify believes diversity brings benefits for our clients, our business and our people. This is why we are committed to being an inclusive employer and encourage applications from all suitable applicants irrespective of background, circumstances, age, disability, gender identity, ethnicity, religion or belief and sexual orientation. Shortlisted candidates will be contacted during or shortly after the week commencing 22/06/2026.
18/06/2026
Full time
IT SERVICE DESK TEAM LEADER £45,000.00-50,000.00 Leicester based, with travel to other UK sites as required Benefits Competitive Salary of £45,000.00-50,000.00, based out of our Company Head Office with Free Parking on-site, 25 Days' Holiday (Plus 8 Days' Public Holiday), Option To Buy Or Sell Holiday, Company Pension, Life Assurance, Enhanced Maternity, Paternity & Adoption Pay, Free Conveyancing Legals, GP 24 hour service, Retail Discounts, Plus Many More! What you'll be doing We are seeking a proactive, people focused, and technically capable IT Service Desk Team Leader to lead and grow our UK-based Service Desk team. This is a hybrid leadership role combining hands on technical support with strategic involvement in IT Service Management (ITSM) and continuous service improvement. Based out of our Head Office in Enderby, Leicester, you will lead a team of IT Service Desk Analysts across multiple UK sites, coaching and mentoring team members, managing performance, and ensuring an exceptional level of support is consistently delivered. You'll work closely with the IT Service Delivery Manager to align team output with ITIL best practices and business objectives. This role is ideal for someone who thrives in a fast paced environment, is passionate about helping to develop people, and is motivated to drive real improvements in IT service delivery. Responsibilities Leading, coaching, and mentoring a team of UK based Service Desk Analysts across multiple sites Monitoring team performance, SLAs and ticket queues Providing hands on technical support and acting as an escalation point Coordinating workloads, shift coverage, and ticket distribution Managing high priority and major incidents Delivering performance evaluations and development plans Supporting ITSM practices including incident, problem, and change management Driving continuous improvement in service delivery, processes and documentation Promoting a strong customer service culture within the team Reporting team metrics and risks to the Service Delivery Manager Requirements The ability to communicate technical issues and changes clearly to colleagues across the business A natural leadership style that inspires trust, builds morale, and develops high performing teams A passion for coaching, mentoring, and developing others Strong communication skills, especially when explaining complex technical issues to non technical audiences A solid understanding of ITSM principles and experience applying ITIL best practices Confidence in managing incidents and escalations, remaining calm under pressure A proactive mindset with a focus on continuous improvement Demonstrable experience in a 1st/2nd line support or team leader role Strong skills in ticket management and prioritisation Experience coaching and mentoring in a support team setting Excellent skills in documentation, organisation, and reporting A solid understanding of service KPIs and metrics such as SLA, OLA, KPI, and CSAT Proficiency in Microsoft applications, particularly Excel and Outlook Excellent interpersonal and communication skills across all levels of the business Equal Opportunity Simplify believes diversity brings benefits for our clients, our business and our people. This is why we are committed to being an inclusive employer and encourage applications from all suitable applicants irrespective of background, circumstances, age, disability, gender identity, ethnicity, religion or belief and sexual orientation. Shortlisted candidates will be contacted during or shortly after the week commencing 22/06/2026.
Digital Performance Manager- Saga Travel Salary £50,000 - £55,000 15 Month FTC Hybrid / Folkestone, Kent 3 days in the office & 2 Home Here at the award-winning Saga Travel Group, were looking for a Digital Performance Manager to take ownership of our digital acquisition campaigns across paid search - PPC, paid social, affiliates, display, and other paid digital channels. This is a role with real responsibility and autonomy; youll not only implement campaigns but also contribute to the strategy behind them. Youll have the freedom to experiment, get creative, and influence how digital media drives our business growth. Reporting to the Head of Digital, youll collaborate closely with internal stakeholders across Travel Marketing, Ecommerce, Digital, and Data & Analytics teams, as well as manage and build strong relationships with external agency partners. Your expertise in paid search and experience delivering measurable growth will be key to driving increased bookings, revenue, and efficiency. Youll optimise end-to-end customer journeys with standout creative, improved CTRs, and conversion funnels, all guided by data-driven insights. With access to reporting platforms such as Google and Adobe Analytics, youll lead test-and-learn initiatives, explore new channels, and apply best practices to continually enhance performance. This is an exciting opportunity to shape our paid media strategy whilst enjoying the autonomy to experiment and make a tangible impact on our commercial success. This role requires you to be working from our Folkestone office a minimum of 3 times a week. We have designated office space for colleagues in our Travel business, allowing us to collaborate and share success as a function. Package Description At Saga we recognise that our people make us special. We believe our colleagues deserve rewards for the excellence they demonstrate every single day, that's why we have put together an amazing benefits package for all colleagues. BENEFITS AVAILABLE FOR THIS ROLE: 25 days holiday + bank holidays Option to purchase additional leave - 5 extra days Pension scheme matched up to 10% Company performance related annual bonus - Up to 5% Life assurance policy on joining us, 4 x salary Wellbeing programme Colleague discounts including family discounts on cruises, holidays and insurance Range of reductions and offers from leading retailers, travel groups and entertainment companies Enhanced maternity and paternity leave Grandparents leave Income protection Access to Saga Academy, our bespoke learning platform Main Responsibilities Recommend the optimal digital channel mix and budget allocation to support Travel Marketing campaigns, focusing on Cruise Holidays. Deliver the online media plan (PPC, Display, Affiliates, Paid Social) within set budgets. Oversee and optimise all paid media activity daily, acting as the primary contact for digital agencies. Provide robust reporting and analysis of all paid media channels, offering clear insights for continuous improvement. Collaborate with Travel Marketing and internal creative teams to develop digital-first creative that drives CTRs, site visits, bookings, and revenue. Work closely with agency partners to ensure activities deliver volume at target CPA and identify efficiency improvements. Partner with the Data & Analytics team to analyse customer purchase funnels and optimise conversions. Advise the Head of Digital with marketing insights to inform strategy and decision-making. Apply digital marketing best practices to support test-and-learn activities and ongoing optimisation. The Ideal Candidate Were looking for a strategic, creative, and results-driven digital marketer with a proven ability to implement and optimise acquisition strategies that deliver commercial results. The ideal candidate will have: Exposure managing high-value digital media campaigns, overseeing budgets in the hundreds of thousands of pounds, and driving measurable results. Strong project and stakeholder management skills; able to manage multiple campaigns, cross-functional teams, and agency partners effectively. Able to translate data into actionable insights and make data-driven decisions using platforms such as Adobe Analytics, Google Ads, SA360, and Facebook Business Manager. Familiarity with programmatic networks is highly advantageous. Creative and strategic thinking to develop and optimise digital-first campaigns that drive engagement, bookings, and revenue. Clear and persuasive communicator, capable of presenting results and recommendations to senior stakeholders. Previous exposure to travel marketing or an in-house, commercially focused environment is preferred. Saga Values: Make it Happen, Do the Right Thing, Customer First, Excellence Every Day, Our People Make Us Special About The Company Over the past 75 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. Were the most trusted brand amongst UK consumers in this demographic, recognised for high-quality products and exceptional standards of service. Our product portfolio includes cruises, holidays, insurance, personal finance products and?our Saga Magazine. Our focus on delivering exceptional products and service empowers our colleagues to create moments that are personal and special for our customers and for each other and our values underpin our approach and help guide us to deliver our purpose. Were committed to making sure that colleagues can be their best, be themselves and make a difference more than anywhere else. We have done this by creating a truly inclusive culture, where all colleagues can bring their full and authentic selves to work and be treated with dignity?and respect in an environment that is free from discrimination and harassment. Thanks to our people, Saga was awarded with a Gold for Best Customer Centric Culture in 2025. This is testament to the great culture weve built together. This award belongs to all our colleagues who collectively make Saga a fantastic place to work. We are champions of age inclusivity and signatories of the Age-Friendly Employer Pledge, we are proud of our multigenerational teams we have in place. Were also a committed Disability Confident employer and ensure that our recruitment process is inclusive and accessible. Your application will have fair consideration, and youll receive personal communication throughout your applicant journey when you apply to join Saga. Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner. JBRP1_UKTJ
17/06/2026
Full time
Digital Performance Manager- Saga Travel Salary £50,000 - £55,000 15 Month FTC Hybrid / Folkestone, Kent 3 days in the office & 2 Home Here at the award-winning Saga Travel Group, were looking for a Digital Performance Manager to take ownership of our digital acquisition campaigns across paid search - PPC, paid social, affiliates, display, and other paid digital channels. This is a role with real responsibility and autonomy; youll not only implement campaigns but also contribute to the strategy behind them. Youll have the freedom to experiment, get creative, and influence how digital media drives our business growth. Reporting to the Head of Digital, youll collaborate closely with internal stakeholders across Travel Marketing, Ecommerce, Digital, and Data & Analytics teams, as well as manage and build strong relationships with external agency partners. Your expertise in paid search and experience delivering measurable growth will be key to driving increased bookings, revenue, and efficiency. Youll optimise end-to-end customer journeys with standout creative, improved CTRs, and conversion funnels, all guided by data-driven insights. With access to reporting platforms such as Google and Adobe Analytics, youll lead test-and-learn initiatives, explore new channels, and apply best practices to continually enhance performance. This is an exciting opportunity to shape our paid media strategy whilst enjoying the autonomy to experiment and make a tangible impact on our commercial success. This role requires you to be working from our Folkestone office a minimum of 3 times a week. We have designated office space for colleagues in our Travel business, allowing us to collaborate and share success as a function. Package Description At Saga we recognise that our people make us special. We believe our colleagues deserve rewards for the excellence they demonstrate every single day, that's why we have put together an amazing benefits package for all colleagues. BENEFITS AVAILABLE FOR THIS ROLE: 25 days holiday + bank holidays Option to purchase additional leave - 5 extra days Pension scheme matched up to 10% Company performance related annual bonus - Up to 5% Life assurance policy on joining us, 4 x salary Wellbeing programme Colleague discounts including family discounts on cruises, holidays and insurance Range of reductions and offers from leading retailers, travel groups and entertainment companies Enhanced maternity and paternity leave Grandparents leave Income protection Access to Saga Academy, our bespoke learning platform Main Responsibilities Recommend the optimal digital channel mix and budget allocation to support Travel Marketing campaigns, focusing on Cruise Holidays. Deliver the online media plan (PPC, Display, Affiliates, Paid Social) within set budgets. Oversee and optimise all paid media activity daily, acting as the primary contact for digital agencies. Provide robust reporting and analysis of all paid media channels, offering clear insights for continuous improvement. Collaborate with Travel Marketing and internal creative teams to develop digital-first creative that drives CTRs, site visits, bookings, and revenue. Work closely with agency partners to ensure activities deliver volume at target CPA and identify efficiency improvements. Partner with the Data & Analytics team to analyse customer purchase funnels and optimise conversions. Advise the Head of Digital with marketing insights to inform strategy and decision-making. Apply digital marketing best practices to support test-and-learn activities and ongoing optimisation. The Ideal Candidate Were looking for a strategic, creative, and results-driven digital marketer with a proven ability to implement and optimise acquisition strategies that deliver commercial results. The ideal candidate will have: Exposure managing high-value digital media campaigns, overseeing budgets in the hundreds of thousands of pounds, and driving measurable results. Strong project and stakeholder management skills; able to manage multiple campaigns, cross-functional teams, and agency partners effectively. Able to translate data into actionable insights and make data-driven decisions using platforms such as Adobe Analytics, Google Ads, SA360, and Facebook Business Manager. Familiarity with programmatic networks is highly advantageous. Creative and strategic thinking to develop and optimise digital-first campaigns that drive engagement, bookings, and revenue. Clear and persuasive communicator, capable of presenting results and recommendations to senior stakeholders. Previous exposure to travel marketing or an in-house, commercially focused environment is preferred. Saga Values: Make it Happen, Do the Right Thing, Customer First, Excellence Every Day, Our People Make Us Special About The Company Over the past 75 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. Were the most trusted brand amongst UK consumers in this demographic, recognised for high-quality products and exceptional standards of service. Our product portfolio includes cruises, holidays, insurance, personal finance products and?our Saga Magazine. Our focus on delivering exceptional products and service empowers our colleagues to create moments that are personal and special for our customers and for each other and our values underpin our approach and help guide us to deliver our purpose. Were committed to making sure that colleagues can be their best, be themselves and make a difference more than anywhere else. We have done this by creating a truly inclusive culture, where all colleagues can bring their full and authentic selves to work and be treated with dignity?and respect in an environment that is free from discrimination and harassment. Thanks to our people, Saga was awarded with a Gold for Best Customer Centric Culture in 2025. This is testament to the great culture weve built together. This award belongs to all our colleagues who collectively make Saga a fantastic place to work. We are champions of age inclusivity and signatories of the Age-Friendly Employer Pledge, we are proud of our multigenerational teams we have in place. Were also a committed Disability Confident employer and ensure that our recruitment process is inclusive and accessible. Your application will have fair consideration, and youll receive personal communication throughout your applicant journey when you apply to join Saga. Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner. JBRP1_UKTJ
Potter and Moore Plc is a UK-based beauty and wellbeing brand owner and manufacturer listed on the AIM market, combining brand ownership with large-scale manufacturing expertise. The company operates two manufacturing sites in Peterborough and Tiverton, employs roughly 380 people, and produces more than 44 million units each year across personal care, haircare, skincare, and baby care categories. The group generates revenue through two primary channels: its portfolio of owned brands, including Emma Hardie, Feather & Down, The Curl Company, and Balance Active Formula, alongside private label manufacturing for leading retail partners. Complementing these core activities, Potter and Moore also provide selected contract manufacturing services. Through this diversified model, the business supplies major retailers and premium beauty brands across both UK and International markets. Role Description We are seeking a dynamic Business Development Manager to lead all sales and commercial strategies for a key retail account, with a focus on driving revenue growth and maximising profit margins. In this pivotal role, you'll have the opportunity to make a significant impact within an exciting and fast-paced category, where your innovative ideas and strategic thinking will shape the success of a high-profile account. If you're passionate about the personal care industry, thrive in a competitive environment, and are ready to take on a challenging yet rewarding opportunity, we want to hear from you! Role Objective Commercial and Sales Management Working with the customer to identify new product opportunities and to develop their brand. PrepareProduct Costings (brief internal teams - liaising with P+M suppliers as needed). Prepare quotations to send to customers. Price negotiation with customers. Ensure comprehensive and timely handover to the Product Manager on NPD projects. Initiate and drive product cost engineering where needed. Working with the Business Development Managers to manage product commercially throughout its lifecycle (impact of cost increases / change of specification / sales order volume change). Assist with producing sales budget to include sales/ margin and NPD costs (where applicable). Tracking monthly sales and budget. Working with Customer Service Team to identify any potential Pull Forwards from next month. Tracking adherence to sales budget and reporting to the business shortfalls/ gains. Produce post launch reviews, for internal and customer use. Customer Management Managing the key account interface with customer teams to include buyers, technical & product managers and supply teams. Understanding of customer processes and requirements of a vendor; including supplier KPI's. Circulate Customer Supplier Manuals to relevant P+M departments and ensure all checked and comments managed with customer. Responsible for leading the generation, preparation and delivery of customer presentations. Day to day customer interface - driving and owning all meetings/conference calls including all meeting preparation and meeting minutes together with issuing and ensuring follow through is actioned and closed off. Assessment of new customer briefs. Preparing New Project Approval Forms for sign off. Management of customer briefs/tenders. Briefing and leading the wider P+M team on new briefs. Agreeing Initial CPA with customer to meet required launch dates. Overseeing that all launches and NPD projects are delivered on time against CPA and managed with relevant Customer teams. Monitoring and managing with the team any customer quality issues -ensuring managed and communicated with the customer to closure. Ensure all customers are provided a P+M supply manual and signed up. Order/Stock Management Requesting forecasts from customers on a regular basis to understand future business requirements. Tracking budget and forecast. Ensuring that Sales Order Dates are checked before adding to the IBS and achievable. Management of exit plans on discontinued lines to minimise P+M exposure on stock holding and profitability impact. Managing customer stocks (BOP and FG) and reporting on the Monthly Stock Report. All excess and residuals are identified and managed efficiently (disposal /returning (free issue) or charging onto customers. Responsible for overseeing that stock is being produced in time to meet forecast or sales order (made to order). Communicating with customers if there are issues and offering solutions where appropriate. Management of free issue components - work with QC to ensure any reworks are charged for. Management of Customer shortages; ensure appropriate Customer teams are aware in advance of potential issues. Candidate Description Possess a proactive, hunter mentality paired with outstanding organisational skills to methodically build relationships with key sales leads. Commercially astute and creative to generate win-win solutions. Demonstrate ability to work in fast-paced team environment. Adaptable and positive in responding to changes as they arise. Excellent organisational and prioritisation skills. Qualifications Proven track record for driving and managing key retail accounts, ideally within the FMCG sector Evidence of producing sales growth within key retail accounts Evidence of successful relationship building within key retail accounts Private Label background preferred Management of multiple product types and categories within key retail account. Who We Are & How We Work We're a fast-moving, team-first business where the best idea wins regardless of where it comes from. Hierarchy doesn't slow us down - collaboration does the heavy lifting. People here take full ownership of their work, from the spark of an idea all the way through to results on shelf and numbers on a page. There's no passing the baton and walking away; you see it through, you learn from it, and you make it better next time. We move quickly and adapt without drama. If a problem needs solving, we solve it - we don't wait for the perfect conditions or the perfect brief. That agility isn't just a working style, it's genuinely how we're structured: flexible in how and where we work, lean enough to make decisions fast, and trusting enough to give talented people real responsibility from day one. This is a place where curious, driven, solutions-focused people do some of their best work - because they're given the space, the autonomy, and the team around them to make it happen. If you're energised by pace, motivated by ownership, and want to feel the direct impact of your work on a brand you're proud of, you'll fit right in. What We Can Offer You Competitive Salary & Benefits: We believe in rewarding the hard work and dedication of our employees with a comprehensive compensation package. Our standard benefits include Life Assurance, Employee Assistance Programme, Employee Benefits Platform to name a few. Dynamic Work Environment: Be part of a vibrant, collaborative team where innovation and creativity are encouraged. Career Growth: Take advantage of clear career pathways, mentorship opportunities, and the chance to take on new challenges and responsibilities.
16/06/2026
Full time
Potter and Moore Plc is a UK-based beauty and wellbeing brand owner and manufacturer listed on the AIM market, combining brand ownership with large-scale manufacturing expertise. The company operates two manufacturing sites in Peterborough and Tiverton, employs roughly 380 people, and produces more than 44 million units each year across personal care, haircare, skincare, and baby care categories. The group generates revenue through two primary channels: its portfolio of owned brands, including Emma Hardie, Feather & Down, The Curl Company, and Balance Active Formula, alongside private label manufacturing for leading retail partners. Complementing these core activities, Potter and Moore also provide selected contract manufacturing services. Through this diversified model, the business supplies major retailers and premium beauty brands across both UK and International markets. Role Description We are seeking a dynamic Business Development Manager to lead all sales and commercial strategies for a key retail account, with a focus on driving revenue growth and maximising profit margins. In this pivotal role, you'll have the opportunity to make a significant impact within an exciting and fast-paced category, where your innovative ideas and strategic thinking will shape the success of a high-profile account. If you're passionate about the personal care industry, thrive in a competitive environment, and are ready to take on a challenging yet rewarding opportunity, we want to hear from you! Role Objective Commercial and Sales Management Working with the customer to identify new product opportunities and to develop their brand. PrepareProduct Costings (brief internal teams - liaising with P+M suppliers as needed). Prepare quotations to send to customers. Price negotiation with customers. Ensure comprehensive and timely handover to the Product Manager on NPD projects. Initiate and drive product cost engineering where needed. Working with the Business Development Managers to manage product commercially throughout its lifecycle (impact of cost increases / change of specification / sales order volume change). Assist with producing sales budget to include sales/ margin and NPD costs (where applicable). Tracking monthly sales and budget. Working with Customer Service Team to identify any potential Pull Forwards from next month. Tracking adherence to sales budget and reporting to the business shortfalls/ gains. Produce post launch reviews, for internal and customer use. Customer Management Managing the key account interface with customer teams to include buyers, technical & product managers and supply teams. Understanding of customer processes and requirements of a vendor; including supplier KPI's. Circulate Customer Supplier Manuals to relevant P+M departments and ensure all checked and comments managed with customer. Responsible for leading the generation, preparation and delivery of customer presentations. Day to day customer interface - driving and owning all meetings/conference calls including all meeting preparation and meeting minutes together with issuing and ensuring follow through is actioned and closed off. Assessment of new customer briefs. Preparing New Project Approval Forms for sign off. Management of customer briefs/tenders. Briefing and leading the wider P+M team on new briefs. Agreeing Initial CPA with customer to meet required launch dates. Overseeing that all launches and NPD projects are delivered on time against CPA and managed with relevant Customer teams. Monitoring and managing with the team any customer quality issues -ensuring managed and communicated with the customer to closure. Ensure all customers are provided a P+M supply manual and signed up. Order/Stock Management Requesting forecasts from customers on a regular basis to understand future business requirements. Tracking budget and forecast. Ensuring that Sales Order Dates are checked before adding to the IBS and achievable. Management of exit plans on discontinued lines to minimise P+M exposure on stock holding and profitability impact. Managing customer stocks (BOP and FG) and reporting on the Monthly Stock Report. All excess and residuals are identified and managed efficiently (disposal /returning (free issue) or charging onto customers. Responsible for overseeing that stock is being produced in time to meet forecast or sales order (made to order). Communicating with customers if there are issues and offering solutions where appropriate. Management of free issue components - work with QC to ensure any reworks are charged for. Management of Customer shortages; ensure appropriate Customer teams are aware in advance of potential issues. Candidate Description Possess a proactive, hunter mentality paired with outstanding organisational skills to methodically build relationships with key sales leads. Commercially astute and creative to generate win-win solutions. Demonstrate ability to work in fast-paced team environment. Adaptable and positive in responding to changes as they arise. Excellent organisational and prioritisation skills. Qualifications Proven track record for driving and managing key retail accounts, ideally within the FMCG sector Evidence of producing sales growth within key retail accounts Evidence of successful relationship building within key retail accounts Private Label background preferred Management of multiple product types and categories within key retail account. Who We Are & How We Work We're a fast-moving, team-first business where the best idea wins regardless of where it comes from. Hierarchy doesn't slow us down - collaboration does the heavy lifting. People here take full ownership of their work, from the spark of an idea all the way through to results on shelf and numbers on a page. There's no passing the baton and walking away; you see it through, you learn from it, and you make it better next time. We move quickly and adapt without drama. If a problem needs solving, we solve it - we don't wait for the perfect conditions or the perfect brief. That agility isn't just a working style, it's genuinely how we're structured: flexible in how and where we work, lean enough to make decisions fast, and trusting enough to give talented people real responsibility from day one. This is a place where curious, driven, solutions-focused people do some of their best work - because they're given the space, the autonomy, and the team around them to make it happen. If you're energised by pace, motivated by ownership, and want to feel the direct impact of your work on a brand you're proud of, you'll fit right in. What We Can Offer You Competitive Salary & Benefits: We believe in rewarding the hard work and dedication of our employees with a comprehensive compensation package. Our standard benefits include Life Assurance, Employee Assistance Programme, Employee Benefits Platform to name a few. Dynamic Work Environment: Be part of a vibrant, collaborative team where innovation and creativity are encouraged. Career Growth: Take advantage of clear career pathways, mentorship opportunities, and the chance to take on new challenges and responsibilities.
Based - High Wycombe HP12 3QS (Occasional travel to the office) Permanent, Full Time Join Premier Foods - where people, brands and purpose come together. We're proud to be one of the UK's largest listed food businesses, with over 4,000 colleagues across 13 sites shaping the future of some of Britain's best loved brands, found in 94% of households nationwide, making us one of the UK's top three ambient food suppliers. From much loved household names such as Mr Kipling, Bisto, Oxo, Batchelors and Sharwoods, to our recently welcomed brands Fuel10k and Merchant Gourmet, our portfolio is packed with iconic favourites - and continues to grow. Role Purpose As Business Development Manager, you'll play a key role in identifying and delivering new sales opportunities aligned to PAS capability, helping us achieve our Sales and Marketing Plan. You'll combine strategic thinking with hands on delivery, working across teams to bring opportunities to life, strengthen our market presence and drive long term success. If you're a strategic thinker with a passion for winning new business and making an impact, this is your chance to do exactly that. What you'll be doing Strengthening and sustaining PAS brand presence through effective marketing strategies Developing and aligning a long term (5 year) sustainable sales plan with key stakeholders Building and nurturing strong client relationships to drive new business and deliver sales targets Identifying and pursuing new growth opportunities aligned to business strategy Partnering with operational teams to remove barriers to sales and improve delivery Working collaboratively with the Customer Service Manager to ensure alignment across the sales plan Leading, mentoring and developing the Customer Services Team to maximise performance and opportunity generation Driving market expansion by entering new sectors aligned with strategic priorities What we're looking for We're looking for a commercially driven, relationship led professional who thrives on creating opportunity: Proven experience operating at a senior commercial level with strong technical sales capability (typically 5+ years) Ability to operate at a strategic level, delivering clear business benefit Strong influencing, negotiation and relationship building skills Ideally, a technical background within the food industry, with an established network Experience leading and working collaboratively with teams What we offer in return Bonus Holiday Purchase Scheme Sharesave Scheme EV Car Scheme Private Medical Up to 7.5% pension Life assurance Wide range of online and in house training Access to an employee discount scheme, with access to hundreds of nationwide retailers At Premier foods we believe in inclusion, authenticity and individuality. We aim to ensure all existing and future colleagues are given equitable opportunities and are respected, valued and encouraged to bring their true authentic selves to work no matter who they are, what they look like, who they love or what they believe in. Our culture is one where everyone is welcome. We're proud to be a Disability Smart employer and are committed to supporting disability inclusion throughout our recruitment process. If you experience any access issues or require reasonable adjustments at any stage, please let us know so we can ensure you have the support you need.
16/06/2026
Full time
Based - High Wycombe HP12 3QS (Occasional travel to the office) Permanent, Full Time Join Premier Foods - where people, brands and purpose come together. We're proud to be one of the UK's largest listed food businesses, with over 4,000 colleagues across 13 sites shaping the future of some of Britain's best loved brands, found in 94% of households nationwide, making us one of the UK's top three ambient food suppliers. From much loved household names such as Mr Kipling, Bisto, Oxo, Batchelors and Sharwoods, to our recently welcomed brands Fuel10k and Merchant Gourmet, our portfolio is packed with iconic favourites - and continues to grow. Role Purpose As Business Development Manager, you'll play a key role in identifying and delivering new sales opportunities aligned to PAS capability, helping us achieve our Sales and Marketing Plan. You'll combine strategic thinking with hands on delivery, working across teams to bring opportunities to life, strengthen our market presence and drive long term success. If you're a strategic thinker with a passion for winning new business and making an impact, this is your chance to do exactly that. What you'll be doing Strengthening and sustaining PAS brand presence through effective marketing strategies Developing and aligning a long term (5 year) sustainable sales plan with key stakeholders Building and nurturing strong client relationships to drive new business and deliver sales targets Identifying and pursuing new growth opportunities aligned to business strategy Partnering with operational teams to remove barriers to sales and improve delivery Working collaboratively with the Customer Service Manager to ensure alignment across the sales plan Leading, mentoring and developing the Customer Services Team to maximise performance and opportunity generation Driving market expansion by entering new sectors aligned with strategic priorities What we're looking for We're looking for a commercially driven, relationship led professional who thrives on creating opportunity: Proven experience operating at a senior commercial level with strong technical sales capability (typically 5+ years) Ability to operate at a strategic level, delivering clear business benefit Strong influencing, negotiation and relationship building skills Ideally, a technical background within the food industry, with an established network Experience leading and working collaboratively with teams What we offer in return Bonus Holiday Purchase Scheme Sharesave Scheme EV Car Scheme Private Medical Up to 7.5% pension Life assurance Wide range of online and in house training Access to an employee discount scheme, with access to hundreds of nationwide retailers At Premier foods we believe in inclusion, authenticity and individuality. We aim to ensure all existing and future colleagues are given equitable opportunities and are respected, valued and encouraged to bring their true authentic selves to work no matter who they are, what they look like, who they love or what they believe in. Our culture is one where everyone is welcome. We're proud to be a Disability Smart employer and are committed to supporting disability inclusion throughout our recruitment process. If you experience any access issues or require reasonable adjustments at any stage, please let us know so we can ensure you have the support you need.
Summary The Principal Engineer is the most senior engineer in the company and plays a crucial role in delivering our business goals. They are technical leaders responsible for setting technical direction, driving engineering excellence, and aligning technology with business strategy. This role combines deep technical expertise with strong leadership, mentorship, and cross functional influence to deliver robust, scalable solutions and foster a high performing engineering culture. This role is aligned with Store Payments and Infrastructure in Retail Domain and will partner closely with the Head of Engineering and the Solution Architect in the Store P&I sub domain. Being creative, curious, and confident, you will be an integral part of our empowered, self managing, multi disciplinary Engineering and Platform teams - designing, building, releasing, and maintaining solutions. Platform/DevOps background (Azure and Linux) would align best; however, it's your passion for designing and delivering the best tech solutions to our customers and colleagues in stores would count the most! What You'll Do Technical leadership & strategy Lead system design and solution architecture across multiple teams and domains. Own and drive the technical strategy and roadmap for the area of responsibility. Make and communicate architectural decisions, ensuring alignment with business goals. Define and uphold technical standards, quality, and best practices. Mentorship & team development Mentor and coach engineering managers, staff, and key engineers to develop technical and leadership skills. Provide actionable feedback and foster continuous improvement across teams. Uphold high hiring standards and contribute to talent development. Business alignment & representation Act as a bridge between business and engineering, ensuring objectives are aligned. Influence product and business strategy by articulating technical trade offs. Represent engineering in strategic discussions, planning, and external forums. Operational excellence Ensure quality, reliability, and security are embedded in all engineering processes. Lead incident response and provide expert support for critical issues. Identify and address productivity bottlenecks; drive tooling improvements. Who You Are Extensive experience in system design, architecture, and technical leadership across complex domains. Proven ability to set and deliver technical strategy and roadmaps. Strong mentoring and coaching skills. Experience aligning technology with business objectives and influencing strategy, ideally on the enterprise level or in large organisations. Deep understanding of engineering best practices, quality, and operational excellence. What's In It For You Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We're inclusive, fast moving and always evolving, with a strong sense of purpose and a focus on doing the right thing. Here are just a few of the benefits that make working here even more rewarding: 20% colleague discount on all M&S products and many third party brands for you and someone in your household, available once you've completed your probation Competitive holiday allowance with the option to buy more Discretionary bonus schemes linked to your performance and ours Strong pension and life assurance to help plan for the future Tailored induction and training to support your development from day one Exclusive perks and savings through our M&S Choices portal Market leading family policies, including parental, adoption and neonatal leave 24/7 wellbeing support, including virtual GP access and mental health services One paid volunteer day a year to support a cause that matters to you Everyone's Welcome We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
15/06/2026
Full time
Summary The Principal Engineer is the most senior engineer in the company and plays a crucial role in delivering our business goals. They are technical leaders responsible for setting technical direction, driving engineering excellence, and aligning technology with business strategy. This role combines deep technical expertise with strong leadership, mentorship, and cross functional influence to deliver robust, scalable solutions and foster a high performing engineering culture. This role is aligned with Store Payments and Infrastructure in Retail Domain and will partner closely with the Head of Engineering and the Solution Architect in the Store P&I sub domain. Being creative, curious, and confident, you will be an integral part of our empowered, self managing, multi disciplinary Engineering and Platform teams - designing, building, releasing, and maintaining solutions. Platform/DevOps background (Azure and Linux) would align best; however, it's your passion for designing and delivering the best tech solutions to our customers and colleagues in stores would count the most! What You'll Do Technical leadership & strategy Lead system design and solution architecture across multiple teams and domains. Own and drive the technical strategy and roadmap for the area of responsibility. Make and communicate architectural decisions, ensuring alignment with business goals. Define and uphold technical standards, quality, and best practices. Mentorship & team development Mentor and coach engineering managers, staff, and key engineers to develop technical and leadership skills. Provide actionable feedback and foster continuous improvement across teams. Uphold high hiring standards and contribute to talent development. Business alignment & representation Act as a bridge between business and engineering, ensuring objectives are aligned. Influence product and business strategy by articulating technical trade offs. Represent engineering in strategic discussions, planning, and external forums. Operational excellence Ensure quality, reliability, and security are embedded in all engineering processes. Lead incident response and provide expert support for critical issues. Identify and address productivity bottlenecks; drive tooling improvements. Who You Are Extensive experience in system design, architecture, and technical leadership across complex domains. Proven ability to set and deliver technical strategy and roadmaps. Strong mentoring and coaching skills. Experience aligning technology with business objectives and influencing strategy, ideally on the enterprise level or in large organisations. Deep understanding of engineering best practices, quality, and operational excellence. What's In It For You Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We're inclusive, fast moving and always evolving, with a strong sense of purpose and a focus on doing the right thing. Here are just a few of the benefits that make working here even more rewarding: 20% colleague discount on all M&S products and many third party brands for you and someone in your household, available once you've completed your probation Competitive holiday allowance with the option to buy more Discretionary bonus schemes linked to your performance and ours Strong pension and life assurance to help plan for the future Tailored induction and training to support your development from day one Exclusive perks and savings through our M&S Choices portal Market leading family policies, including parental, adoption and neonatal leave 24/7 wellbeing support, including virtual GP access and mental health services One paid volunteer day a year to support a cause that matters to you Everyone's Welcome We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
ServiceNow Platform Owner Department: Managed Services Employment Type: Permanent Location: Remote, UK Description The ServiceNow Platform Owner is a strategic technology leader responsible for the management of Nasstar ServiceNow/ITSM platform. This role ensures the platform delivers measurable business value, supports company-wide transformation, and remains robust and secure. As the platform owner, you will work closely with the business to administer and develop the ServiceNow/ITSM roadmap, drive innovation across the ITSM platform, and translate business requirements into platform solutions. Strong business analysis and communication skills are essential for presenting to senior stakeholders. You will support the Business User Forum, manage enhancement and defect workloads, and oversee daily BAU tasks, sprint planning and system administration. Experience with Agile methodology and ITSM project delivery is required. Deliver roadmap projects - Expert MSP capability, Workflow operations, Annual upgrades, and Common Service Data Model - collaborating with third party partners to ensure business value. Own the budget for ServiceNow, manage licences, modules, version control, upgrades, and routine maintenance. Support commercial and contractual activities across all partners and domain customers. This role is ideal for a visionary ITSM leader who thrives in a fast paced environment, builds enterprise grade digital platforms, and is motivated to create modern, AI enabled ITSM services. Reporting directly to the CIO, this position leads future ITSM strategy across all divisions. Key Responsibilities Own the end to end ServiceNow platform strategy, ensuring alignment with enterprise architecture and evolving business requirements. Oversee configuration, customisation, and optimisation across CSM, SMP, ITOM, AI Assist and other modules. Drive platform governance: development frameworks, sprint quality standards, version control, release planning, and design/architecture assurance. Identify and champion automation and AI opportunities, including NowAssist, generative AI and workflow automation. Ensure platform security, regulatory compliance (GDPR, ISO standards) and resilience across environments. Oversee integrations and API strategies in partnership with architects and technical teams. Manage platform change and risk. Support a multidisciplinary ServiceNow team (Architects, Developers, Administrators) fostering a strong engineering culture. Mentor team members and ensure clear performance governance, role clarity, and skills progression. Act as the senior escalation point for issues, ensuring timely resolution. Partner with business leaders, product owners and senior managers to gather requirements and shape demand into a clear roadmap. Collaborate with the CTO and CIO on customer facing innovation, portals and operations. Work with the Head of Internal IT to ensure underlying infrastructure supports platform performance and availability. Support the ServiceNow User Forum and cultivate a network of ServiceNow champions across the organisation. Define and track KPIs including stability, uptime, adoption, feature utilisation, and time to value metrics. Provide regular reporting, insight and improvement recommendations to the CIO and senior leadership team. Ensure strong patching, vulnerability management, access controls and compliance processes. Drive the adoption of AI, automation and workflow optimisation using the latest ServiceNow capabilities. Lead the creation of AI driven user stories, agent models and governance practices to safely scale AI across business functions. Champion a culture of experimentation, modern engineering and platform innovation. Skills, Knowledge and Expertise ServiceNow Administrator Extensive experience driving platform growth and transformation Deep understanding of ServiceNow architecture, configuration and enterprise module usage Experience managing the wider platform (roadmap, business requirements) and outsourcing partner relationships Please note: Remote role, occasional travel may be required. The position is normally based in our London office (Holborn). Benefits 25 days' holiday (excluding bank holidays) + Birthday Off Flexible working - maintain work/life balance; flexible working requests considered in writing Virtual working - remote work empowered Top tech - best of breed software and hardware for staff 4x annual salary life assurance Health cash plan Retail discounts and other perks from major brands Equal Opportunity Employer We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, gender identity or expression, sexual orientation, national origin, protected veteran status, or disability status.
14/06/2026
Full time
ServiceNow Platform Owner Department: Managed Services Employment Type: Permanent Location: Remote, UK Description The ServiceNow Platform Owner is a strategic technology leader responsible for the management of Nasstar ServiceNow/ITSM platform. This role ensures the platform delivers measurable business value, supports company-wide transformation, and remains robust and secure. As the platform owner, you will work closely with the business to administer and develop the ServiceNow/ITSM roadmap, drive innovation across the ITSM platform, and translate business requirements into platform solutions. Strong business analysis and communication skills are essential for presenting to senior stakeholders. You will support the Business User Forum, manage enhancement and defect workloads, and oversee daily BAU tasks, sprint planning and system administration. Experience with Agile methodology and ITSM project delivery is required. Deliver roadmap projects - Expert MSP capability, Workflow operations, Annual upgrades, and Common Service Data Model - collaborating with third party partners to ensure business value. Own the budget for ServiceNow, manage licences, modules, version control, upgrades, and routine maintenance. Support commercial and contractual activities across all partners and domain customers. This role is ideal for a visionary ITSM leader who thrives in a fast paced environment, builds enterprise grade digital platforms, and is motivated to create modern, AI enabled ITSM services. Reporting directly to the CIO, this position leads future ITSM strategy across all divisions. Key Responsibilities Own the end to end ServiceNow platform strategy, ensuring alignment with enterprise architecture and evolving business requirements. Oversee configuration, customisation, and optimisation across CSM, SMP, ITOM, AI Assist and other modules. Drive platform governance: development frameworks, sprint quality standards, version control, release planning, and design/architecture assurance. Identify and champion automation and AI opportunities, including NowAssist, generative AI and workflow automation. Ensure platform security, regulatory compliance (GDPR, ISO standards) and resilience across environments. Oversee integrations and API strategies in partnership with architects and technical teams. Manage platform change and risk. Support a multidisciplinary ServiceNow team (Architects, Developers, Administrators) fostering a strong engineering culture. Mentor team members and ensure clear performance governance, role clarity, and skills progression. Act as the senior escalation point for issues, ensuring timely resolution. Partner with business leaders, product owners and senior managers to gather requirements and shape demand into a clear roadmap. Collaborate with the CTO and CIO on customer facing innovation, portals and operations. Work with the Head of Internal IT to ensure underlying infrastructure supports platform performance and availability. Support the ServiceNow User Forum and cultivate a network of ServiceNow champions across the organisation. Define and track KPIs including stability, uptime, adoption, feature utilisation, and time to value metrics. Provide regular reporting, insight and improvement recommendations to the CIO and senior leadership team. Ensure strong patching, vulnerability management, access controls and compliance processes. Drive the adoption of AI, automation and workflow optimisation using the latest ServiceNow capabilities. Lead the creation of AI driven user stories, agent models and governance practices to safely scale AI across business functions. Champion a culture of experimentation, modern engineering and platform innovation. Skills, Knowledge and Expertise ServiceNow Administrator Extensive experience driving platform growth and transformation Deep understanding of ServiceNow architecture, configuration and enterprise module usage Experience managing the wider platform (roadmap, business requirements) and outsourcing partner relationships Please note: Remote role, occasional travel may be required. The position is normally based in our London office (Holborn). Benefits 25 days' holiday (excluding bank holidays) + Birthday Off Flexible working - maintain work/life balance; flexible working requests considered in writing Virtual working - remote work empowered Top tech - best of breed software and hardware for staff 4x annual salary life assurance Health cash plan Retail discounts and other perks from major brands Equal Opportunity Employer We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, gender identity or expression, sexual orientation, national origin, protected veteran status, or disability status.
Overview Music wouldn't exist without the work of songwriters, composers and publishers. We're here to represent them and make sure that they are paid for their work. After more than a century in the industry, we continue to innovate as a world leading organisation. The Role Working collaboratively across CIO and all departments within PRS, the role will facilitate the successful delivery of a range of IT services and products for business stakeholders across PRS, for transformational and business as usual activity. The role will be a primary interface between CIO and the business, with the main responsibilities being; Management of business enhancements and providing support to Transformation Programmes & Projects To work with the IT Operations & Planning Manager for day to day resource management and time tracking, communicating and coordinating across CIO and Transformation. CIO Operations collaborate with all CIO Teams and business functions to ensure our core systems and applications work as expected. The CIO Operations team supports PRS' demand, resourcing, Business Systems Analysis, Quality Assurance and ICE contract management. We are an overarching team that ensures CIO manages their workload efficiently and adheres to all processes and ways of working. The ethos of the team is to support, innovate and collaborate, enabling us to deliver the best service to our customers. Responsibilities As our Lead CIO Operations Manager, some of your day to day duties will include Key Responsibilities Demand & Reporting Collect and facilitate business KPI reports, highlighting key deliverables such as enhancement timeliness and budget adherence Organise business CABs (Change Advisory Boards) between PRS business units and CIO stakeholders Assist the CIO Operations Team in the R&D expenditure claims process Business Relationship Management Collaborate with CIO Tech Leads and Business Systems Analysts to manage enhancement requests, including prioritisation, backlog maintenance, benefits tracking, and budget oversight Act as a liaison between IT and internal business stakeholders, managing enhancement demand across PRS IT applications Support the IT Renewal portfolio programme as and when required in relation with the Director of CIO Operations Support the IT Renewal Portfolio, in partnership with CIO Operations Direction, Transformation Business Partner and Transformation Project Managers Deputise from Product Owners when required, maintaining strong relationships with PRS business stakeholders Resource & Planning Coordination Partner with Project Managers and CIO Leads to manage resource allocation, resolve conflicts, and coordinate prioritisation Act as a JIRA administrator tasks, monitoring data cleanliness, account, project, and resource setup Collaborate with Portfolio Managers to provide a clear and regular demand overview to inform strategic decisions Support reporting and dashboard creation using Power BI For a full list of duties, please email the recruitment team and request a copy of the job description. About you At PRS for Music, we want you to bring the best version of yourself to work. We believe that celebrating individuality promotes a culture of acceptance and openness. Along with being whoever you want to be, in an ideal world you will also have: Experience of managing internal relationships Proficient in MS Office Tools, notably Excel, Jira, and Visio Excellent verbal and written communication skills Process orientated. Ability to learn new solutions and processes Experience of working to specified project scope and timescales Ability to work autonomously Organised and time aware, with an ability to prioritise tasks independently of management Project management/co ordination skills What's in it for you? We trust, value, and support our people to make the difference We believe that diversity of thought and experience provides the platform for innovation and creativity We are consciously inclusive and have eight Affinity Groups which you can join and make an impact We invest in the development of our people to drive our ambitions forward We offer a range of family friendly leave including enhanced maternity and paternity, grandparent, fertility, reproductive and menopause support. We know time to rest and recharge is important which is why we offer 25 days holiday entitlement with the option to top up twice annually up to a maximum of 30 days Employees can work from anywhere in the world for up to eight weeks of the year Plus a whole range of other benefits, including retail discounts, gym discounts, season ticket or bicycle loan. The Process First stage interview will take place virtually on MS Teams. Second stage interview will take place in person at our London Bridge Hub. We use competency based questions within our interviews. This allows you to provide examples of situations where you have had to demonstrate the required skills relevant to the role you are applying for. To assist your preparation for interview, research the STAR method to aid bringing your examples to life. Location We offer a hybrid working model, allowing employees to work from home up to three days a week. To ensure the health and safety of all our employees, if you wish to work from home for more than 2.5 days per week, we will conduct a quick and easy remote working assessment. If you sound like you could be the right person for the job, apply now. At PRS we are committed to equity, diversity, inclusion and belonging for all. We have taken a holistic approach to ensure that no one feels excluded regardless of age, class, sexuality, gender, race, religion, or ability. We value the needs of everyone in our organisation and strive to build an environment where our employee's contributions are recognised in order that everyone may thrive.
13/06/2026
Full time
Overview Music wouldn't exist without the work of songwriters, composers and publishers. We're here to represent them and make sure that they are paid for their work. After more than a century in the industry, we continue to innovate as a world leading organisation. The Role Working collaboratively across CIO and all departments within PRS, the role will facilitate the successful delivery of a range of IT services and products for business stakeholders across PRS, for transformational and business as usual activity. The role will be a primary interface between CIO and the business, with the main responsibilities being; Management of business enhancements and providing support to Transformation Programmes & Projects To work with the IT Operations & Planning Manager for day to day resource management and time tracking, communicating and coordinating across CIO and Transformation. CIO Operations collaborate with all CIO Teams and business functions to ensure our core systems and applications work as expected. The CIO Operations team supports PRS' demand, resourcing, Business Systems Analysis, Quality Assurance and ICE contract management. We are an overarching team that ensures CIO manages their workload efficiently and adheres to all processes and ways of working. The ethos of the team is to support, innovate and collaborate, enabling us to deliver the best service to our customers. Responsibilities As our Lead CIO Operations Manager, some of your day to day duties will include Key Responsibilities Demand & Reporting Collect and facilitate business KPI reports, highlighting key deliverables such as enhancement timeliness and budget adherence Organise business CABs (Change Advisory Boards) between PRS business units and CIO stakeholders Assist the CIO Operations Team in the R&D expenditure claims process Business Relationship Management Collaborate with CIO Tech Leads and Business Systems Analysts to manage enhancement requests, including prioritisation, backlog maintenance, benefits tracking, and budget oversight Act as a liaison between IT and internal business stakeholders, managing enhancement demand across PRS IT applications Support the IT Renewal portfolio programme as and when required in relation with the Director of CIO Operations Support the IT Renewal Portfolio, in partnership with CIO Operations Direction, Transformation Business Partner and Transformation Project Managers Deputise from Product Owners when required, maintaining strong relationships with PRS business stakeholders Resource & Planning Coordination Partner with Project Managers and CIO Leads to manage resource allocation, resolve conflicts, and coordinate prioritisation Act as a JIRA administrator tasks, monitoring data cleanliness, account, project, and resource setup Collaborate with Portfolio Managers to provide a clear and regular demand overview to inform strategic decisions Support reporting and dashboard creation using Power BI For a full list of duties, please email the recruitment team and request a copy of the job description. About you At PRS for Music, we want you to bring the best version of yourself to work. We believe that celebrating individuality promotes a culture of acceptance and openness. Along with being whoever you want to be, in an ideal world you will also have: Experience of managing internal relationships Proficient in MS Office Tools, notably Excel, Jira, and Visio Excellent verbal and written communication skills Process orientated. Ability to learn new solutions and processes Experience of working to specified project scope and timescales Ability to work autonomously Organised and time aware, with an ability to prioritise tasks independently of management Project management/co ordination skills What's in it for you? We trust, value, and support our people to make the difference We believe that diversity of thought and experience provides the platform for innovation and creativity We are consciously inclusive and have eight Affinity Groups which you can join and make an impact We invest in the development of our people to drive our ambitions forward We offer a range of family friendly leave including enhanced maternity and paternity, grandparent, fertility, reproductive and menopause support. We know time to rest and recharge is important which is why we offer 25 days holiday entitlement with the option to top up twice annually up to a maximum of 30 days Employees can work from anywhere in the world for up to eight weeks of the year Plus a whole range of other benefits, including retail discounts, gym discounts, season ticket or bicycle loan. The Process First stage interview will take place virtually on MS Teams. Second stage interview will take place in person at our London Bridge Hub. We use competency based questions within our interviews. This allows you to provide examples of situations where you have had to demonstrate the required skills relevant to the role you are applying for. To assist your preparation for interview, research the STAR method to aid bringing your examples to life. Location We offer a hybrid working model, allowing employees to work from home up to three days a week. To ensure the health and safety of all our employees, if you wish to work from home for more than 2.5 days per week, we will conduct a quick and easy remote working assessment. If you sound like you could be the right person for the job, apply now. At PRS we are committed to equity, diversity, inclusion and belonging for all. We have taken a holistic approach to ensure that no one feels excluded regardless of age, class, sexuality, gender, race, religion, or ability. We value the needs of everyone in our organisation and strive to build an environment where our employee's contributions are recognised in order that everyone may thrive.
Who we are: Prysmian is a global cabling solutions provider leading the energy transition and digital transformation. Everyone at Prysmian has the potential to make their mark; because whatever you do, wherever you are based, you will be part of a company that is helping transform the world around us. Your contribution to Prysmian's Success: We're looking for an Admin / Training Coordinator to join our team at our Wrexham.You will be instrumental in delivering thorough support across Health, Safety, and Environmental areas. Your responsibilities will include ensuring compliance with relevant legislation, promoting safe work practices, and protecting the welfare of our employees, assets, and the environment. You will be responsible for: Organise statutory HSE training programs to ensure the company meets all statutory requirements. Organise any on-site training that may be requested by site management. Maintain Area skills matrices for all departments. Update current training files and produce new documents as required. Monitor the progression of the training and provide the Management team with continuous updates on the current status. Risk assessment - assist in conducting new risk assessments for processes, and reviewing and updating existing ones. Assist teams in developing safe systems of work for new/existing processes to ensure the safe operation of equipment. Assist in accident investigation processes as needed. Complete workplace audits and implement corrective actions. Compile reports for the Management team if required. Produce and deliver presentations covering various HSE issues. Working as part of a team or as an individual providing key support in delivering projects. Provide support during internal/external audits. Deliver workplace inductions for visitors, contractors, and new starters. Assist in the development and delivery of Behavioral Safety initiatives. Assist in site environmental management to include the compilation and management of site environmental data. Ad hoc management of stationery, printer supplies for the office, etc You are the right fit if you have/are: Computer literacy is essential, with good knowledge of Microsoft Office packages such as Word, Excel, and PowerPoint. Previous experience in conducting risk assessments preferably within a manufacturing environment is advantageous. A self-starter, proactive, and able to work without direct supervision. Practical/pragmatic approach. NEBOSH or IOSH certificate is advantageous but not necessary. Willingness to undertake training as required to meet the role's requirements. Previous audit experience is advantageous. Candidates should ideally have experience working in a manufacturing environment and a willingness to learn and develop within this challenging role. Previous involvement in Health and Safety and/or training would be advantageous. The successful candidate will have excellent communication and interpersonal skills together with strong organisational ability. Tenacity and the drive to succeed are additional qualities required in this role plus the ability to work closely with the Site Management team to meet all goals concerning HSE. What we offer you: 25 days holiday plus statutory holidays Defined Contribution pension scheme and generous life assurance Yes Share Scheme - annual enrolment Health Care Cash Plan - scheme which provides reimbursement of optical, dental and chiropody fees up to set limits. 24/7 free and confidential employee counselling service On-line Language Learning Access Enhanced maternity and paternity leave and pay Generous sick pay arrangements EE Mobile Discounts Dell Advantage discounts Rewards Portal - discounts on major retailers Cycle to work scheme Free onsite parking Transition to Retirement Policy Vitality scheme Free Flu Jab Our selection process: 1) Application, 2) HR interview, 3) Hiring Manager interviews and 4) Online assessment (30min)Click here to get all the tips to be fully prepared:If you're excited about the role and eager to contribute to a collaborative environment with challenging projects which drive impact for a sustainable future, we encourage you to apply!Deep dive into Prysmian and check the below insightful links:Discover more positions globally: Prysmian , as an Equal Opportunity Employer, aims to attract and recruit individuals with diverse backgrounds, skills, and abilities. We strongly believe that diversity brings significant value at all levels of the organization, increasing the possibility of capturing market opportunities and maximizing value for our customers and stakeholders. With Diversity, Equity, and Inclusion (DE&I) as part of our Social Ambition 2030 and a strategic pillar of our Company culture, Prysmian is committed to the development of an organization that prioritizes talent, where people feel respected, included, and free to fully express their potential just as they are. All Managers and HRs in Prysmian are responsible for ensuring DE&I policies are respected during the recruiting process, as well as recognizing and mitigating unconscious biases that must not influence our selection processes. All persons will be considered for employment without regard to their race, ethnicity, religion, nationality, origin, citizenship status, socio-economic status, age, sex, gender identity or expression, sexual orientation, marital status, disability, military service or veteran status, pregnancy, parental leave, medical conditions, or any other characteristic protected by applicable federal, state or local laws. Prysmian will endeavor to make a reasonable accommodation for any disclosed physical or neurological condition or disability of a qualified applicant unless the accommodation would impose an undue hardship on the operation of our business. Visit our to learn more about Prysmian's commitments. Your application data will be treated according to our Data Protection Policy. If you believe you require assistance to complete this form or to participate in an interview, please let us know.Prysmian is a public company listed on the Italian Stock Exchange, with almost 150 years of experience , over 33,000 employees, 104 plants and 27 R&D centers in over 50 countries. Prysmian is a global cabling solutions provider leading the energy transition and digital transformation . By leveraging its wide geographical footprint and extensive product range, its track record of technological leadership and innovation , and a strong customer base , the company is well-placed to capitalise on its leading positions and win in new, growing markets. Prysmian's business strategy perfectly matches key market drivers by developing resilient , high-performing , sustainable and innovative cable solutions in the segments of Transmission, Power Grid, Electrification and Digital Solutions . Prysmian is a public company listed on the Italian Stock Exchange, with almost 150 years of experience, about 30,000 employees, 108 plants and 26 R&D centres in over 50 countries, and sales of over €15 billion in 2023.
13/06/2026
Full time
Who we are: Prysmian is a global cabling solutions provider leading the energy transition and digital transformation. Everyone at Prysmian has the potential to make their mark; because whatever you do, wherever you are based, you will be part of a company that is helping transform the world around us. Your contribution to Prysmian's Success: We're looking for an Admin / Training Coordinator to join our team at our Wrexham.You will be instrumental in delivering thorough support across Health, Safety, and Environmental areas. Your responsibilities will include ensuring compliance with relevant legislation, promoting safe work practices, and protecting the welfare of our employees, assets, and the environment. You will be responsible for: Organise statutory HSE training programs to ensure the company meets all statutory requirements. Organise any on-site training that may be requested by site management. Maintain Area skills matrices for all departments. Update current training files and produce new documents as required. Monitor the progression of the training and provide the Management team with continuous updates on the current status. Risk assessment - assist in conducting new risk assessments for processes, and reviewing and updating existing ones. Assist teams in developing safe systems of work for new/existing processes to ensure the safe operation of equipment. Assist in accident investigation processes as needed. Complete workplace audits and implement corrective actions. Compile reports for the Management team if required. Produce and deliver presentations covering various HSE issues. Working as part of a team or as an individual providing key support in delivering projects. Provide support during internal/external audits. Deliver workplace inductions for visitors, contractors, and new starters. Assist in the development and delivery of Behavioral Safety initiatives. Assist in site environmental management to include the compilation and management of site environmental data. Ad hoc management of stationery, printer supplies for the office, etc You are the right fit if you have/are: Computer literacy is essential, with good knowledge of Microsoft Office packages such as Word, Excel, and PowerPoint. Previous experience in conducting risk assessments preferably within a manufacturing environment is advantageous. A self-starter, proactive, and able to work without direct supervision. Practical/pragmatic approach. NEBOSH or IOSH certificate is advantageous but not necessary. Willingness to undertake training as required to meet the role's requirements. Previous audit experience is advantageous. Candidates should ideally have experience working in a manufacturing environment and a willingness to learn and develop within this challenging role. Previous involvement in Health and Safety and/or training would be advantageous. The successful candidate will have excellent communication and interpersonal skills together with strong organisational ability. Tenacity and the drive to succeed are additional qualities required in this role plus the ability to work closely with the Site Management team to meet all goals concerning HSE. What we offer you: 25 days holiday plus statutory holidays Defined Contribution pension scheme and generous life assurance Yes Share Scheme - annual enrolment Health Care Cash Plan - scheme which provides reimbursement of optical, dental and chiropody fees up to set limits. 24/7 free and confidential employee counselling service On-line Language Learning Access Enhanced maternity and paternity leave and pay Generous sick pay arrangements EE Mobile Discounts Dell Advantage discounts Rewards Portal - discounts on major retailers Cycle to work scheme Free onsite parking Transition to Retirement Policy Vitality scheme Free Flu Jab Our selection process: 1) Application, 2) HR interview, 3) Hiring Manager interviews and 4) Online assessment (30min)Click here to get all the tips to be fully prepared:If you're excited about the role and eager to contribute to a collaborative environment with challenging projects which drive impact for a sustainable future, we encourage you to apply!Deep dive into Prysmian and check the below insightful links:Discover more positions globally: Prysmian , as an Equal Opportunity Employer, aims to attract and recruit individuals with diverse backgrounds, skills, and abilities. We strongly believe that diversity brings significant value at all levels of the organization, increasing the possibility of capturing market opportunities and maximizing value for our customers and stakeholders. With Diversity, Equity, and Inclusion (DE&I) as part of our Social Ambition 2030 and a strategic pillar of our Company culture, Prysmian is committed to the development of an organization that prioritizes talent, where people feel respected, included, and free to fully express their potential just as they are. All Managers and HRs in Prysmian are responsible for ensuring DE&I policies are respected during the recruiting process, as well as recognizing and mitigating unconscious biases that must not influence our selection processes. All persons will be considered for employment without regard to their race, ethnicity, religion, nationality, origin, citizenship status, socio-economic status, age, sex, gender identity or expression, sexual orientation, marital status, disability, military service or veteran status, pregnancy, parental leave, medical conditions, or any other characteristic protected by applicable federal, state or local laws. Prysmian will endeavor to make a reasonable accommodation for any disclosed physical or neurological condition or disability of a qualified applicant unless the accommodation would impose an undue hardship on the operation of our business. Visit our to learn more about Prysmian's commitments. Your application data will be treated according to our Data Protection Policy. If you believe you require assistance to complete this form or to participate in an interview, please let us know.Prysmian is a public company listed on the Italian Stock Exchange, with almost 150 years of experience , over 33,000 employees, 104 plants and 27 R&D centers in over 50 countries. Prysmian is a global cabling solutions provider leading the energy transition and digital transformation . By leveraging its wide geographical footprint and extensive product range, its track record of technological leadership and innovation , and a strong customer base , the company is well-placed to capitalise on its leading positions and win in new, growing markets. Prysmian's business strategy perfectly matches key market drivers by developing resilient , high-performing , sustainable and innovative cable solutions in the segments of Transmission, Power Grid, Electrification and Digital Solutions . Prysmian is a public company listed on the Italian Stock Exchange, with almost 150 years of experience, about 30,000 employees, 108 plants and 26 R&D centres in over 50 countries, and sales of over €15 billion in 2023.
Purpose of the role: We are seeking an experienced DevOps Engineer to design, implement, and manage automated CI/CD pipelines within our cloud and Salesforce ecosystems. You will own build and deployment workflows in Azure DevOps, drive environment stability and release governance, and partner closely with Salesforce, MuleSoft, QA, and Operations. You will be responsible for ensuring seamless software delivery through high-quality automation and robust deployment strategies. Job title: Senior DevOps Engineer (DSA BAU) Job Description: CANDIDATES MUST BE ELIGIBLE FOR SC CLEARANCE What you'll be doing: CI/CD Pipeline Management: Design, configure, and maintain end-to-end automated pipelines using Azure DevOps for both standard applications and Salesforce-specific workflows. (Repos, Pipelines, Artifacts) for Salesforce and MuleSoft components; define branching, versioning, and release workflows. Salesforce Deployments: Lead release management activities for Salesforce, including metadata management, environment synchronization, and sandbox refreshes. (SFDX/Metadata API, packaging, org to org promotion), ensuring consistent pipelines across SIT, UAT, Pre Prod and Prod. Collaboration: Partner with development, QA, and security teams to align DevOps strategies with business needs and resolve deployment blockers. Monitoring & Security: Implement observability and security scanning within pipelines to ensure system health and compliance. Create and manage user access in ADO and Salesforce platforms. Mentor engineers on CI/CD, tooling, and best practices; contribute to internal playbooks and KT assets for onboarding/new joiners. What we're looking for: Essential: Experience: 5+ years of professional experience in DevOps or Release Engineering. Cloud Expertise: Deep knowledge of the Azure DevOps suite (Pipelines, Boards, Repos, multi stage YAML/classic pipelines, environments, approvals, artifacts). Salesforce Knowledge: Strong understanding of Salesforce metadata (Apex, LWC, Flows) and Salesforce CLI (SFDX). Version Control: Proficiency in Git and advanced branching strategies like GitFlow. Scripting: Proficiency in Bash, Python, or PowerShell for custom automation tasks. Preferred Skills: Deployment Tools: Hands-on experience with Copado or Flosum for automated Salesforce releases. Infrastructure as Code (IaC): Use tools like Terraform or Ansible to automate infrastructure provisioning and maintain consistency across environments. MuleSoft Integration: Oversee deployment and lifecycle management for MuleSoft APIs and integrations, ensuring high availability and reliability. (CloudHub 2.0, Runtime Manager, properties encryption, secret management via Azure Key Vault). How this aligns to Capita's values: Customer First, Always Stable, automated CI/CD and release processes are delivered to ensure smooth, predictable deployments that support teams and end users. Fearless Innovation Modern automation, AI enhancements, and continuous pipeline improvements are introduced to increase delivery speed, quality, and reliability. Achieve Together Development, QA, and security teams collaborate effectively to unblock releases, align workflows, and maintain consistent deployments across environments. Everyone is Valued Engineers are supported through mentoring, shared best practices, and clear documentation that strengthens onboarding and team capability. Customer first, always Fearless innovation Achieve together Everyone is valued Join Capita - Where Innovation Meets Opportunity Capita is a dynamic leader in consulting and digital services, helping some of the UK's most recognized organizations transform and thrive. We use cutting-edge technology and fearless innovation to create smarter, more efficient solutions that make a real difference. Our work spans diverse sectors-government, healthcare, education, and finance-offering you the chance to contribute to projects that impact millions of lives. At Capita, you'll be part of a collaborative, forward-thinking team that values creativity, growth, and inclusion.We're committed to your development and success, providing opportunities to learn, progress, and shape better outcomes for customers and communities. If you're ready to make an impact and grow your career, Capita is the place for you. Check out our website A competitive basic salary 23 days' holiday (rising to 27) with the opportunity to buy extra leave The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice Company matched pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks and plenty more Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform What we hope you'll do next: Choose 'Apply now' to fill out our short application, so that we can find out more about you.We are committed to building a workforce that reflects the diversity of the communities we serve. As part of our strategic goals, we are focused on accelerating gender and ethnic representation in leadership roles. We warmly encourage applications from women and individuals from Black, Asian, and other ethnic minority backgrounds.We're an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you'd like to discuss other changes or support you might need going forward, please email and we'll get back to you. For more information about equal opportunities and process adjustments, please visit the Capita Careers website. Location: London,Zjednoczone Królestwo Time Type: Zatrudnienie w pełnym wymiarze godzin Contract Type: Stały Capita is a consulting, transformation and digital services business. We deliver innovative solutions and simplify the connections between businesses and customers, governments and citizens. We're driven by our purpose: to create better outcomes - for our employees, clients and customers, suppliers and partners, investors, and society. We're committed to being a responsible business - in how we operate, serve society, respect our people and the environment, and deliver attractive returns to our investors. Every day we help millions of people, by delivering innovative solutions to transform and simplify the connections between businesses and customers, governments and citizens. We partner with clients and provide them with the insight and cutting-edge technologies that give time back, allowing them to focus on what they do best and making people's lives easier and simpler. We operate in the UK, Europe, India and South Africa and currently have 55,000 talented people working in our three divisions: Capita Experience, Capita Public Service and Capita Portfolio.
12/06/2026
Full time
Purpose of the role: We are seeking an experienced DevOps Engineer to design, implement, and manage automated CI/CD pipelines within our cloud and Salesforce ecosystems. You will own build and deployment workflows in Azure DevOps, drive environment stability and release governance, and partner closely with Salesforce, MuleSoft, QA, and Operations. You will be responsible for ensuring seamless software delivery through high-quality automation and robust deployment strategies. Job title: Senior DevOps Engineer (DSA BAU) Job Description: CANDIDATES MUST BE ELIGIBLE FOR SC CLEARANCE What you'll be doing: CI/CD Pipeline Management: Design, configure, and maintain end-to-end automated pipelines using Azure DevOps for both standard applications and Salesforce-specific workflows. (Repos, Pipelines, Artifacts) for Salesforce and MuleSoft components; define branching, versioning, and release workflows. Salesforce Deployments: Lead release management activities for Salesforce, including metadata management, environment synchronization, and sandbox refreshes. (SFDX/Metadata API, packaging, org to org promotion), ensuring consistent pipelines across SIT, UAT, Pre Prod and Prod. Collaboration: Partner with development, QA, and security teams to align DevOps strategies with business needs and resolve deployment blockers. Monitoring & Security: Implement observability and security scanning within pipelines to ensure system health and compliance. Create and manage user access in ADO and Salesforce platforms. Mentor engineers on CI/CD, tooling, and best practices; contribute to internal playbooks and KT assets for onboarding/new joiners. What we're looking for: Essential: Experience: 5+ years of professional experience in DevOps or Release Engineering. Cloud Expertise: Deep knowledge of the Azure DevOps suite (Pipelines, Boards, Repos, multi stage YAML/classic pipelines, environments, approvals, artifacts). Salesforce Knowledge: Strong understanding of Salesforce metadata (Apex, LWC, Flows) and Salesforce CLI (SFDX). Version Control: Proficiency in Git and advanced branching strategies like GitFlow. Scripting: Proficiency in Bash, Python, or PowerShell for custom automation tasks. Preferred Skills: Deployment Tools: Hands-on experience with Copado or Flosum for automated Salesforce releases. Infrastructure as Code (IaC): Use tools like Terraform or Ansible to automate infrastructure provisioning and maintain consistency across environments. MuleSoft Integration: Oversee deployment and lifecycle management for MuleSoft APIs and integrations, ensuring high availability and reliability. (CloudHub 2.0, Runtime Manager, properties encryption, secret management via Azure Key Vault). How this aligns to Capita's values: Customer First, Always Stable, automated CI/CD and release processes are delivered to ensure smooth, predictable deployments that support teams and end users. Fearless Innovation Modern automation, AI enhancements, and continuous pipeline improvements are introduced to increase delivery speed, quality, and reliability. Achieve Together Development, QA, and security teams collaborate effectively to unblock releases, align workflows, and maintain consistent deployments across environments. Everyone is Valued Engineers are supported through mentoring, shared best practices, and clear documentation that strengthens onboarding and team capability. Customer first, always Fearless innovation Achieve together Everyone is valued Join Capita - Where Innovation Meets Opportunity Capita is a dynamic leader in consulting and digital services, helping some of the UK's most recognized organizations transform and thrive. We use cutting-edge technology and fearless innovation to create smarter, more efficient solutions that make a real difference. Our work spans diverse sectors-government, healthcare, education, and finance-offering you the chance to contribute to projects that impact millions of lives. At Capita, you'll be part of a collaborative, forward-thinking team that values creativity, growth, and inclusion.We're committed to your development and success, providing opportunities to learn, progress, and shape better outcomes for customers and communities. If you're ready to make an impact and grow your career, Capita is the place for you. Check out our website A competitive basic salary 23 days' holiday (rising to 27) with the opportunity to buy extra leave The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice Company matched pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks and plenty more Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform What we hope you'll do next: Choose 'Apply now' to fill out our short application, so that we can find out more about you.We are committed to building a workforce that reflects the diversity of the communities we serve. As part of our strategic goals, we are focused on accelerating gender and ethnic representation in leadership roles. We warmly encourage applications from women and individuals from Black, Asian, and other ethnic minority backgrounds.We're an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you'd like to discuss other changes or support you might need going forward, please email and we'll get back to you. For more information about equal opportunities and process adjustments, please visit the Capita Careers website. Location: London,Zjednoczone Królestwo Time Type: Zatrudnienie w pełnym wymiarze godzin Contract Type: Stały Capita is a consulting, transformation and digital services business. We deliver innovative solutions and simplify the connections between businesses and customers, governments and citizens. We're driven by our purpose: to create better outcomes - for our employees, clients and customers, suppliers and partners, investors, and society. We're committed to being a responsible business - in how we operate, serve society, respect our people and the environment, and deliver attractive returns to our investors. Every day we help millions of people, by delivering innovative solutions to transform and simplify the connections between businesses and customers, governments and citizens. We partner with clients and provide them with the insight and cutting-edge technologies that give time back, allowing them to focus on what they do best and making people's lives easier and simpler. We operate in the UK, Europe, India and South Africa and currently have 55,000 talented people working in our three divisions: Capita Experience, Capita Public Service and Capita Portfolio.
Title: Agile Release MAnager Location: Hybrid - 3 days a week in Manchester Salary: From: £55,000 interactive investor is an award-winning investment platform that puts its customers in control of their financial future. We've been helping investors for nearly 30 years. We've seen market highs and lows and been resilient throughout. We're now the UK's number one flat-fee investment platform, with assets under administration approaching £80 billion and over 500,000 customers. For a simple, flat monthly fee we provide a secure home for your pensions, ISAs and investments. We offer a wide choice of over 20,000 UK and international investment options, including shares, funds, trusts and ETFs. We also bring impartial, expert content from our award-winning financial journalists, highly engaged community of investors, and daily newsletters and insights. Purpose Of Role Reporting to the Senior Scrum Master, the Agile Release Engineer is responsible for supporting all activities required to ensure oversight, management and control of squad-based releases through development, QA and live. Working closely with the Senior Scrum Master, and the delivery team (including but not limited to Engineering Managers, Programme Managers, Project Managers, Product Managers, QA managers and Scrum Masters) the Agile Release Engineer will support the planning of ii's release schedule across assigned technologies, managing inter-dependencies both from a technical perspective but also business readiness. The focus of this role is delivery of change through agile CI/CD pipeline delivery, but also works closely with the Service Management Analyst and Implementation Coordinator to ensure alignment and coordination across the entire portfolio. Key Responsibilities As directed by the Senior Scrum Master, work with Project Managers, Product Managers and Scrum Masters to support the management of ii's Agile release schedule across Programmes, Projects, Agile Delivery Squads and Infrastructure Teams. Support the identification and management of interdependencies or risks between all release types and the overall change pipeline, ensuring appropriate communication, reporting and control including escalation to the Senior Scrum Master as required. Support the identification and management of squad change concentration risk through ensuring the volume of change impacting different customer segments and internal departments over given periods of time is acceptable and consumable. Understand end enforce ii's change and release control standards and policies, ensuring that while change is released safely, it is also done in a pragmatic way that doesn't stifle our rate of change and is within the company risk appetite As assigned by the Senior Scrum Master, pro-actively manage ii's CI/CD development and test environments working with technical teams to establish best practice, address BAU issues and ensure optimal availability to support the change delivery life cycle. As assigned by the Senior Scrum Master, work with each technology team to manage the CI/CD pipelines through the identification and management of deployment backlog, risks and dependencies. As assigned by the Senior Scrum Master, co-ordinate regular deployments of ii's mobile applications across agile delivery squads. As assigned by the Senior Scrum Master, support implementation management where a change or series of changes touches on multiple platforms with a number of both technical and non-technical teams involved. Contribute to the establishment and management of best practice release management processes, tools, standards and reports Contribute to the establishment of improved processes to enhance release delivery quality and to improve visibility/performance across the portfolio of projects/activities. Contribute to a knowledge management platform and library structure to create, store, and share best practices and documentation from releases. Ensure timely notification of issues/problems and make recommendations for resolution to release & project teams and resolve and/or elevate testing issues where required. Contribute towards a release repository and manage key information such as build and release procedures, dependencies, and notification lists. Continuously enhance knowledge/expertise in own area and keep current with trends/developments and develop expertise in ii services, applications, infrastructure, analytical tools and techniques that can contribute to effective change delivery. Support any Release Readiness reviews, Milestone Reviews, and Business Go/No-Go reviews as required. Contribute to the clear and available reporting on test environment use for agile delivery, including details of any project or workstream actively using any environment. Additionally, this includes ensuring details of code/build versions are also clearly evidenced and available to view at any time. For any test environment issues logged - working with own team, Product Analysts, IT Support areas, Development and QA testing to triage, resolve, retest and close issues in a timely manner - helping to maintain test environments as fit for purpose. This also includes being able to provide clear reporting on issues as required. Skills & Experience Required Planning and Release Management Hands-on experience with Agile/adaptive delivery models, ideally in large, complex environments. Proven knowledge of Scrum and Kanban delivery gained from experience working in and agile environment Knowledge of SAFe and implementation of agile release trains and managing release schedules across multiple squads. Ability to apply strategic improvements to process remove/manage risks and introduce efficiencies to ways of working Excellent Communicate skills at all levels of the organisation Work to tight deadlines, elevate and prioritise workloads where required Confidently deliver information to mixed audiences Conflict resolution, with the ability to successfully negotiate and influence. Stakeholder Management to senior levels Good working knowledge of MS Word and MS Excel, MS Project preferred but not essential Strong understanding and experience working with workflow collaboration tools such as Jira or Confluence Knowledge of the Financial Services industry Good understanding of technology and systems architecture Excellent understanding of development lifecycle, specifically CI/CD An understanding of release and project delivery lifecycles Benefits Group Personal Pension Plan- 8% employer contribution and 4% employee contribution Life AssuranceandGroup Income Protection Private Medical Insurance- Provided by Bupa 25 Days Annual Leave, plus bank holidays Staff Discounts on our investment products Personal & Well-being Fund- Supporting your physical and mental wellness Retail Discounts- Savings at a wide range of high street and online retailers Voluntary Flexible Benefits- Tailor your benefits to suit your lifestyle Equal Opportunity interactive investor operates in accordance with the UKEqualityAct2010. We welcome applications from individuals of all ages, disabilities, gender identities, marital status, pregnancy/maternity, race, religion or belief, sex, and sexual orientation. We are committed to treating all applicants fairly and making reasonable adjustments where needed to support disabled applicants. We actively prevent all forms of discrimination, harassment, and victimisation-whether direct, indirect, associative, or perceptive
11/06/2026
Full time
Title: Agile Release MAnager Location: Hybrid - 3 days a week in Manchester Salary: From: £55,000 interactive investor is an award-winning investment platform that puts its customers in control of their financial future. We've been helping investors for nearly 30 years. We've seen market highs and lows and been resilient throughout. We're now the UK's number one flat-fee investment platform, with assets under administration approaching £80 billion and over 500,000 customers. For a simple, flat monthly fee we provide a secure home for your pensions, ISAs and investments. We offer a wide choice of over 20,000 UK and international investment options, including shares, funds, trusts and ETFs. We also bring impartial, expert content from our award-winning financial journalists, highly engaged community of investors, and daily newsletters and insights. Purpose Of Role Reporting to the Senior Scrum Master, the Agile Release Engineer is responsible for supporting all activities required to ensure oversight, management and control of squad-based releases through development, QA and live. Working closely with the Senior Scrum Master, and the delivery team (including but not limited to Engineering Managers, Programme Managers, Project Managers, Product Managers, QA managers and Scrum Masters) the Agile Release Engineer will support the planning of ii's release schedule across assigned technologies, managing inter-dependencies both from a technical perspective but also business readiness. The focus of this role is delivery of change through agile CI/CD pipeline delivery, but also works closely with the Service Management Analyst and Implementation Coordinator to ensure alignment and coordination across the entire portfolio. Key Responsibilities As directed by the Senior Scrum Master, work with Project Managers, Product Managers and Scrum Masters to support the management of ii's Agile release schedule across Programmes, Projects, Agile Delivery Squads and Infrastructure Teams. Support the identification and management of interdependencies or risks between all release types and the overall change pipeline, ensuring appropriate communication, reporting and control including escalation to the Senior Scrum Master as required. Support the identification and management of squad change concentration risk through ensuring the volume of change impacting different customer segments and internal departments over given periods of time is acceptable and consumable. Understand end enforce ii's change and release control standards and policies, ensuring that while change is released safely, it is also done in a pragmatic way that doesn't stifle our rate of change and is within the company risk appetite As assigned by the Senior Scrum Master, pro-actively manage ii's CI/CD development and test environments working with technical teams to establish best practice, address BAU issues and ensure optimal availability to support the change delivery life cycle. As assigned by the Senior Scrum Master, work with each technology team to manage the CI/CD pipelines through the identification and management of deployment backlog, risks and dependencies. As assigned by the Senior Scrum Master, co-ordinate regular deployments of ii's mobile applications across agile delivery squads. As assigned by the Senior Scrum Master, support implementation management where a change or series of changes touches on multiple platforms with a number of both technical and non-technical teams involved. Contribute to the establishment and management of best practice release management processes, tools, standards and reports Contribute to the establishment of improved processes to enhance release delivery quality and to improve visibility/performance across the portfolio of projects/activities. Contribute to a knowledge management platform and library structure to create, store, and share best practices and documentation from releases. Ensure timely notification of issues/problems and make recommendations for resolution to release & project teams and resolve and/or elevate testing issues where required. Contribute towards a release repository and manage key information such as build and release procedures, dependencies, and notification lists. Continuously enhance knowledge/expertise in own area and keep current with trends/developments and develop expertise in ii services, applications, infrastructure, analytical tools and techniques that can contribute to effective change delivery. Support any Release Readiness reviews, Milestone Reviews, and Business Go/No-Go reviews as required. Contribute to the clear and available reporting on test environment use for agile delivery, including details of any project or workstream actively using any environment. Additionally, this includes ensuring details of code/build versions are also clearly evidenced and available to view at any time. For any test environment issues logged - working with own team, Product Analysts, IT Support areas, Development and QA testing to triage, resolve, retest and close issues in a timely manner - helping to maintain test environments as fit for purpose. This also includes being able to provide clear reporting on issues as required. Skills & Experience Required Planning and Release Management Hands-on experience with Agile/adaptive delivery models, ideally in large, complex environments. Proven knowledge of Scrum and Kanban delivery gained from experience working in and agile environment Knowledge of SAFe and implementation of agile release trains and managing release schedules across multiple squads. Ability to apply strategic improvements to process remove/manage risks and introduce efficiencies to ways of working Excellent Communicate skills at all levels of the organisation Work to tight deadlines, elevate and prioritise workloads where required Confidently deliver information to mixed audiences Conflict resolution, with the ability to successfully negotiate and influence. Stakeholder Management to senior levels Good working knowledge of MS Word and MS Excel, MS Project preferred but not essential Strong understanding and experience working with workflow collaboration tools such as Jira or Confluence Knowledge of the Financial Services industry Good understanding of technology and systems architecture Excellent understanding of development lifecycle, specifically CI/CD An understanding of release and project delivery lifecycles Benefits Group Personal Pension Plan- 8% employer contribution and 4% employee contribution Life AssuranceandGroup Income Protection Private Medical Insurance- Provided by Bupa 25 Days Annual Leave, plus bank holidays Staff Discounts on our investment products Personal & Well-being Fund- Supporting your physical and mental wellness Retail Discounts- Savings at a wide range of high street and online retailers Voluntary Flexible Benefits- Tailor your benefits to suit your lifestyle Equal Opportunity interactive investor operates in accordance with the UKEqualityAct2010. We welcome applications from individuals of all ages, disabilities, gender identities, marital status, pregnancy/maternity, race, religion or belief, sex, and sexual orientation. We are committed to treating all applicants fairly and making reasonable adjustments where needed to support disabled applicants. We actively prevent all forms of discrimination, harassment, and victimisation-whether direct, indirect, associative, or perceptive
Company description: Water Utility Company based in Yorkshire region of England. Job description: Manager of Asset Information & Insights Hello! Thanks for stopping by. Let us tell you about all the great reasons to join us here at Yorkshire Water: We offer a competitive salary, depending on experience, 3a, up to £85,000 A company car benefit (£7200 allowance) Annual incentive related bonus (up to 20% of salary) Attractive pension scheme (up to 12% company contribution) 25 days annual leave plus bank holidays plus two extra wellness days! Life assurance cover of 4 times pensionable salary A great benefits package choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme Online GP service, cycle to work scheme, gym membership discounts and many more! Location: Based at Buttershaw Bradford (Leeds Valley Park from late Summer 2026). Hybrid working Work type: Permanent. 37 hours per week, Monday Friday working rolling, typically 2 - 3 office / on-site days / week. We have an exciting opportunity for a Manager of Asset Information & Insights to join the Strategic Asset Management & Innovation Team at Yorkshire Water and be a part of helping Yorkshire Water provide the best service to our customers. Could this be you? What we do: Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year, can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, its so much more than this. We look after communities, protect the environment, and plan to look after Yorkshires water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the regions health, wellbeing, and prosperity. Where you fit in: We are looking for a Manager of Asset Information & Insights to lead our asset intelligence capability. This is a strategically important leadership role, responsible for establishing asset data, information standards and providing independent assurance that asset data used across business functions is trusted and decision-ready. The role is also intended to ensure that the information used to support strategic planning, asset management objectives and regulatory requirements is trusted, assured and compliant. Working across Operations, Engineering, IT/Digital, Planning and the wider Asset Management function, the role will help ensure Yorkshire Water has high-quality, trusted and decision-ready asset information that supports performance, reliability, compliance and long-term planning. The role will also provide leadership on the development and implementation of the Asset Information Strategy (AIS) and on the information governance, standards and assurance needed to support the Strategic Asset Management Plan (SAMP) and asset management system. This role is ideal for someone who combines strategic thinking with practical leadership, and who can bring clarity, influence and challenge across a complex, asset-intensive business. Role responsibilities: Lead the Asset Intelligence Strategy and Asset Information Strategy (AIS), setting clear governance, standards, ownership and continual improvement aligned to the SAMP, Asset Management Policy, ISO 55001 and regulatory expectations. Establish and operate a formal assurance framework for asset information and insight, including standards, controls and assurance over key data, information flows, analytical outputs and supporting processes. Ensure only trusted, decision-ready and traceable information is used to develop, refresh and assure the next-generation SAMP and related asset management artefacts, translating organisational objectives into evidence-based asset management objectives. Maintain clear line of sight from objectives to asset information requirements, asset health insight and investment/operational decisions, ensuring analytics demonstrably support customer, resilience, environmental, compliance and value outcomes. Lead the asset intelligence framework and capability for performance, condition, asset health indicators and predictive models, strengthening data quality, information assurance and asset knowledge management across the asset lifecycle. Work across Operations, Engineering, IT/Digital, Planning and governance forums to embed asset insight into decisions and regulatory reporting; maintain ISO 55001 documented information and controls; lead AMMA (Information/Insight) improvement; and develop the team and wider organisational data literacy. What skills & qualifications you will need: Bachelors degree, or equivalent experience, in engineering, data science, asset management or a related field. Strong understanding of asset management principles and lifecycle management, including knowledge of ISO 55000 standards. Proven experience in an asset management or asset information leadership role within a regulated utility or similar asset-intensive industry. Strong experience working with asset information systems and data, including tools such as GIS, enterprise asset management / maintenance systems, and BI tools, with the ability to analyse asset performance data and translate insight into action. Experience of shaping information governance, standards, assurance and improvement arrangements in support of strategic planning, regulatory requirements and asset management decision-making. Proven ability to influence without authority and provide constructive challenge to senior peers in a matrix or cross-functional environment. You will also benefit from having: Chartered status or equivalent professional qualification in asset management. Experience in the water sector or another highly regulated utility or asset-intensive environment, with understanding of regulators requirements and standards. Familiarity with asset health frameworks and tools such as condition grading systems, risk modelling or predictive analytics software, and awareness of emerging digital innovations in asset management. Experience contributing to or leading asset management transformation, data improvement or information strategy programmes, including the development or refresh of strategic asset management artefacts. Although we operate 24 hours a day, 365 days a year, its important to us that we support flexible working patterns and job share options (when we can), to help you make the best of both your work and home life. We know that juggling childcare responsibilities or getting that ideal work/life balance isnt always easy! Why Join Yorkshire Water? Play a key role in supporting reliable water and wastewater services for over 5 million people in Yorkshire. Help lead transformation and innovation in how Yorkshire Water uses data, insight and analytics to improve asset health and decision-making. Play a central role in ensuring that Yorkshire Waters next-generation strategic asset management artefacts are supported by trusted, governed and decision-ready information, including the AIS, the SAMP and related ISO 55001 controls. Benefit from a collaborative environment with access to professional development and the opportunity to work closely with experts across engineering, operations and digital teams. If youre passionate about using data and intelligence to improve critical infrastructure and want to help shape the future of water for Yorkshire, wed love to hear from you. Join us and make a real impact with Yorkshire Water. Accessibility We are committed to removing barriers and ensuring our recruitment process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible. If you have an accessibility need, disability, or condition that requires changes to the recruitment process, please include this information in your application. We will then discuss any reasonable adjustments required. Just a heads-up! We might start interviewing and close the position early, based on the response. To make sure youre considered, please send in your application as soon as you can. If successful for the role, you will be required to undergo pre-employment checks that will include a Basic Disclosure Check, carried out through a Third-Party Company, prior to commencing employment. Depending on the role, you may also be required to go through the security vetting process for either a Counter Terrorist Check or Security Check clearance. All our roles are subject to a medical questionnaire, and further medicals when required. No agencies please. JBRP1_UKTJ
10/06/2026
Full time
Company description: Water Utility Company based in Yorkshire region of England. Job description: Manager of Asset Information & Insights Hello! Thanks for stopping by. Let us tell you about all the great reasons to join us here at Yorkshire Water: We offer a competitive salary, depending on experience, 3a, up to £85,000 A company car benefit (£7200 allowance) Annual incentive related bonus (up to 20% of salary) Attractive pension scheme (up to 12% company contribution) 25 days annual leave plus bank holidays plus two extra wellness days! Life assurance cover of 4 times pensionable salary A great benefits package choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme Online GP service, cycle to work scheme, gym membership discounts and many more! Location: Based at Buttershaw Bradford (Leeds Valley Park from late Summer 2026). Hybrid working Work type: Permanent. 37 hours per week, Monday Friday working rolling, typically 2 - 3 office / on-site days / week. We have an exciting opportunity for a Manager of Asset Information & Insights to join the Strategic Asset Management & Innovation Team at Yorkshire Water and be a part of helping Yorkshire Water provide the best service to our customers. Could this be you? What we do: Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year, can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, its so much more than this. We look after communities, protect the environment, and plan to look after Yorkshires water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the regions health, wellbeing, and prosperity. Where you fit in: We are looking for a Manager of Asset Information & Insights to lead our asset intelligence capability. This is a strategically important leadership role, responsible for establishing asset data, information standards and providing independent assurance that asset data used across business functions is trusted and decision-ready. The role is also intended to ensure that the information used to support strategic planning, asset management objectives and regulatory requirements is trusted, assured and compliant. Working across Operations, Engineering, IT/Digital, Planning and the wider Asset Management function, the role will help ensure Yorkshire Water has high-quality, trusted and decision-ready asset information that supports performance, reliability, compliance and long-term planning. The role will also provide leadership on the development and implementation of the Asset Information Strategy (AIS) and on the information governance, standards and assurance needed to support the Strategic Asset Management Plan (SAMP) and asset management system. This role is ideal for someone who combines strategic thinking with practical leadership, and who can bring clarity, influence and challenge across a complex, asset-intensive business. Role responsibilities: Lead the Asset Intelligence Strategy and Asset Information Strategy (AIS), setting clear governance, standards, ownership and continual improvement aligned to the SAMP, Asset Management Policy, ISO 55001 and regulatory expectations. Establish and operate a formal assurance framework for asset information and insight, including standards, controls and assurance over key data, information flows, analytical outputs and supporting processes. Ensure only trusted, decision-ready and traceable information is used to develop, refresh and assure the next-generation SAMP and related asset management artefacts, translating organisational objectives into evidence-based asset management objectives. Maintain clear line of sight from objectives to asset information requirements, asset health insight and investment/operational decisions, ensuring analytics demonstrably support customer, resilience, environmental, compliance and value outcomes. Lead the asset intelligence framework and capability for performance, condition, asset health indicators and predictive models, strengthening data quality, information assurance and asset knowledge management across the asset lifecycle. Work across Operations, Engineering, IT/Digital, Planning and governance forums to embed asset insight into decisions and regulatory reporting; maintain ISO 55001 documented information and controls; lead AMMA (Information/Insight) improvement; and develop the team and wider organisational data literacy. What skills & qualifications you will need: Bachelors degree, or equivalent experience, in engineering, data science, asset management or a related field. Strong understanding of asset management principles and lifecycle management, including knowledge of ISO 55000 standards. Proven experience in an asset management or asset information leadership role within a regulated utility or similar asset-intensive industry. Strong experience working with asset information systems and data, including tools such as GIS, enterprise asset management / maintenance systems, and BI tools, with the ability to analyse asset performance data and translate insight into action. Experience of shaping information governance, standards, assurance and improvement arrangements in support of strategic planning, regulatory requirements and asset management decision-making. Proven ability to influence without authority and provide constructive challenge to senior peers in a matrix or cross-functional environment. You will also benefit from having: Chartered status or equivalent professional qualification in asset management. Experience in the water sector or another highly regulated utility or asset-intensive environment, with understanding of regulators requirements and standards. Familiarity with asset health frameworks and tools such as condition grading systems, risk modelling or predictive analytics software, and awareness of emerging digital innovations in asset management. Experience contributing to or leading asset management transformation, data improvement or information strategy programmes, including the development or refresh of strategic asset management artefacts. Although we operate 24 hours a day, 365 days a year, its important to us that we support flexible working patterns and job share options (when we can), to help you make the best of both your work and home life. We know that juggling childcare responsibilities or getting that ideal work/life balance isnt always easy! Why Join Yorkshire Water? Play a key role in supporting reliable water and wastewater services for over 5 million people in Yorkshire. Help lead transformation and innovation in how Yorkshire Water uses data, insight and analytics to improve asset health and decision-making. Play a central role in ensuring that Yorkshire Waters next-generation strategic asset management artefacts are supported by trusted, governed and decision-ready information, including the AIS, the SAMP and related ISO 55001 controls. Benefit from a collaborative environment with access to professional development and the opportunity to work closely with experts across engineering, operations and digital teams. If youre passionate about using data and intelligence to improve critical infrastructure and want to help shape the future of water for Yorkshire, wed love to hear from you. Join us and make a real impact with Yorkshire Water. Accessibility We are committed to removing barriers and ensuring our recruitment process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible. If you have an accessibility need, disability, or condition that requires changes to the recruitment process, please include this information in your application. We will then discuss any reasonable adjustments required. Just a heads-up! We might start interviewing and close the position early, based on the response. To make sure youre considered, please send in your application as soon as you can. If successful for the role, you will be required to undergo pre-employment checks that will include a Basic Disclosure Check, carried out through a Third-Party Company, prior to commencing employment. Depending on the role, you may also be required to go through the security vetting process for either a Counter Terrorist Check or Security Check clearance. All our roles are subject to a medical questionnaire, and further medicals when required. No agencies please. JBRP1_UKTJ