Application Support Analyst - Microsoft Dynamics 365 - Eco Services Role Snapshot: Salary: to 45,000 per annum + Benefits + Employee Development Program Hybrid Model: 2 days remote / 3 days onsite - Travel: Occasional travel to other UK sites may be required Role Overview: The Applications Support Analyst plays a key role in the effective operation of core business systems. The position provides 1st, 2nd and 3rd Line Applications Support, working closely with internal users and third-party suppliers, and contribute to the improvement, optimisation, and adoption of Microsoft business applications. Key Responsibilities: Provide 1st, 2nd & 3rd Line Applications Support across Microsoft Dynamics 365 Business Central and Microsoft 365. Support Power Platform solutions including Power Apps, Power BI, and related integrations. Investigate, troubleshoot, and resolve incidents and service requests in line with SLAs. Escalate complex issues to vendors or senior IT colleagues as required. Contribute to system configuration, enhancements, testing, and deployment, support user training, documentation, and adoption of best-practice system usage. Application Support Responsibilities: Deliver frontline support for Dynamics 365 Business Central and Microsoft 365 tools including Teams, SharePoint, Outlook, and OneDrive. Maintain support documentation, knowledge articles, and resolution logs. Ensure business continuity through timely and professional issue management. Provide user support across multiple business units and sites. Power Platform Support: Support and enhance Power Apps solutions to meet evolving business requirements. Assist with the maintenance and development of Power BI dashboards and reports. Identify opportunities for automation and process improvement using Power Platform technologies. Work with stakeholders to scope, test, and deliver new functionality. Application Improvement & Project Support: Assist with small-to-medium system improvements and IT projects. Support testing, deployment, and documentation of system changes. Collaborate with business teams to identify and implement process improvements. Liaise with third-party suppliers to support upgrades, fixes, and enhancements. User Engagement & Training: Deliver user training and ongoing system guidance. Create and maintain user-facing documentation and internal knowledge resources. Gather user feedback to support continuous improvement. Work closely with finance, operations, and wider business teams to ensure applications meet operational needs. Skills & Experience: Essential: Proven experience in an Application Support or Systems Support role. Hands-on experience supporting Dynamics 365 Business Central. Strong knowledge of Microsoft 365 (Teams, SharePoint, Outlook, OneDrive). Familiarity with Power Apps and Power BI, Strong problem-solving skills and customer-focused mindset. Excellent communication and stakeholder engagement skills. Desirable: Experience with Power Automate. Exposure to Dynamics 365 CE or Field Service modules. ITIL or service management experience, Basic SQL or data querying skills. Experience working in manufacturing, distribution, or professional services environments. Call Experis IT on (phone number removed) for more detail If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
29/05/2026
Full time
Application Support Analyst - Microsoft Dynamics 365 - Eco Services Role Snapshot: Salary: to 45,000 per annum + Benefits + Employee Development Program Hybrid Model: 2 days remote / 3 days onsite - Travel: Occasional travel to other UK sites may be required Role Overview: The Applications Support Analyst plays a key role in the effective operation of core business systems. The position provides 1st, 2nd and 3rd Line Applications Support, working closely with internal users and third-party suppliers, and contribute to the improvement, optimisation, and adoption of Microsoft business applications. Key Responsibilities: Provide 1st, 2nd & 3rd Line Applications Support across Microsoft Dynamics 365 Business Central and Microsoft 365. Support Power Platform solutions including Power Apps, Power BI, and related integrations. Investigate, troubleshoot, and resolve incidents and service requests in line with SLAs. Escalate complex issues to vendors or senior IT colleagues as required. Contribute to system configuration, enhancements, testing, and deployment, support user training, documentation, and adoption of best-practice system usage. Application Support Responsibilities: Deliver frontline support for Dynamics 365 Business Central and Microsoft 365 tools including Teams, SharePoint, Outlook, and OneDrive. Maintain support documentation, knowledge articles, and resolution logs. Ensure business continuity through timely and professional issue management. Provide user support across multiple business units and sites. Power Platform Support: Support and enhance Power Apps solutions to meet evolving business requirements. Assist with the maintenance and development of Power BI dashboards and reports. Identify opportunities for automation and process improvement using Power Platform technologies. Work with stakeholders to scope, test, and deliver new functionality. Application Improvement & Project Support: Assist with small-to-medium system improvements and IT projects. Support testing, deployment, and documentation of system changes. Collaborate with business teams to identify and implement process improvements. Liaise with third-party suppliers to support upgrades, fixes, and enhancements. User Engagement & Training: Deliver user training and ongoing system guidance. Create and maintain user-facing documentation and internal knowledge resources. Gather user feedback to support continuous improvement. Work closely with finance, operations, and wider business teams to ensure applications meet operational needs. Skills & Experience: Essential: Proven experience in an Application Support or Systems Support role. Hands-on experience supporting Dynamics 365 Business Central. Strong knowledge of Microsoft 365 (Teams, SharePoint, Outlook, OneDrive). Familiarity with Power Apps and Power BI, Strong problem-solving skills and customer-focused mindset. Excellent communication and stakeholder engagement skills. Desirable: Experience with Power Automate. Exposure to Dynamics 365 CE or Field Service modules. ITIL or service management experience, Basic SQL or data querying skills. Experience working in manufacturing, distribution, or professional services environments. Call Experis IT on (phone number removed) for more detail If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Support Technician page is loaded Support Technicianlocations: Milton Keynes, United Kingdom (MWC Partners)time type: Full timeposted on: Posted Todayjob requisition id: R51244 Job Description: # Support Technician MWC Partners are the UK's leading independent reseller of Cegid Retail, the omnichannel POS solution for fashion and specialty retail.Our services range from supporting feasibility studies and system design through to functional requirement workshops, system configuration, hardware procurement, and comprehensive testing ahead of installation and ongoing support.In addition to delivering these services across the Cegid community, we also provide hardware procurement and installation for other leading POS platforms, including LS Retail, Microsoft Dynamics 365, and Retail-J.We are also specialists in retail payments technology, with deep expertise in integrating point-of-sale software with payment systems for global payment service providers-all backed by our commitment to service excellence. About the role We're looking for a proactive Support Analyst to join our growing team. You'll be the first point of contact for customers, helping resolve technical issues and ensuring their retail systems operate smoothly.This is a fast-paced, customer-facing role where you'll take ownership of issues and see them through to resolution. Key responsibilities Act as the first point of contact for technical support queries via phone and email Diagnose and resolve hardware, software, and network issues Log and manage support tickets, ensuring all key information is captured Take ownership of issues through to resolution, keeping customers updated Escalate complex issues to internal teams with clear and detailed handovers Monitor Service Level Agreements (SLAs) and proactively manage risks Deliver a high standard of customer service at all times Identify recurring issues and support root cause analysis Ensure compliance with health and safety standards Participate in an on-call rota which is- 1 in 3 weeks of evening on-call and 1 in 6 weekends. What we're looking for Excellent written and verbal communication skills Strong problem-solving ability Ability to work independently and under pressure Experience with Microsoft OS and Office applications Awareness of the retail environment Experience in a helpdesk or IT support environment would be advantageous. Business Unit: MWC Partners Ltd Scheduled Weekly Hours: 37.5 Number of Openings Available: 1 Worker Type: Regular# Career Site: More About Jonas Software: Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain.Jonas' vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of "Software for Life." We are committed to technology, product innovation, quality, and exceptional customer service.Jonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees.Headquartered in Canada, Jonas Software has a global footprint with offices around the world. We're a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index.
28/05/2026
Full time
Support Technician page is loaded Support Technicianlocations: Milton Keynes, United Kingdom (MWC Partners)time type: Full timeposted on: Posted Todayjob requisition id: R51244 Job Description: # Support Technician MWC Partners are the UK's leading independent reseller of Cegid Retail, the omnichannel POS solution for fashion and specialty retail.Our services range from supporting feasibility studies and system design through to functional requirement workshops, system configuration, hardware procurement, and comprehensive testing ahead of installation and ongoing support.In addition to delivering these services across the Cegid community, we also provide hardware procurement and installation for other leading POS platforms, including LS Retail, Microsoft Dynamics 365, and Retail-J.We are also specialists in retail payments technology, with deep expertise in integrating point-of-sale software with payment systems for global payment service providers-all backed by our commitment to service excellence. About the role We're looking for a proactive Support Analyst to join our growing team. You'll be the first point of contact for customers, helping resolve technical issues and ensuring their retail systems operate smoothly.This is a fast-paced, customer-facing role where you'll take ownership of issues and see them through to resolution. Key responsibilities Act as the first point of contact for technical support queries via phone and email Diagnose and resolve hardware, software, and network issues Log and manage support tickets, ensuring all key information is captured Take ownership of issues through to resolution, keeping customers updated Escalate complex issues to internal teams with clear and detailed handovers Monitor Service Level Agreements (SLAs) and proactively manage risks Deliver a high standard of customer service at all times Identify recurring issues and support root cause analysis Ensure compliance with health and safety standards Participate in an on-call rota which is- 1 in 3 weeks of evening on-call and 1 in 6 weekends. What we're looking for Excellent written and verbal communication skills Strong problem-solving ability Ability to work independently and under pressure Experience with Microsoft OS and Office applications Awareness of the retail environment Experience in a helpdesk or IT support environment would be advantageous. Business Unit: MWC Partners Ltd Scheduled Weekly Hours: 37.5 Number of Openings Available: 1 Worker Type: Regular# Career Site: More About Jonas Software: Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain.Jonas' vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of "Software for Life." We are committed to technology, product innovation, quality, and exceptional customer service.Jonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees.Headquartered in Canada, Jonas Software has a global footprint with offices around the world. We're a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index.
Must be eligible for SC clearance or have existing SC Where the jobisbased: hybrid, home based and working with Kerv Digital office/customer site visits as required) UK HQ, Seven House, 18 High Street, Longbridge, B3Q 1 2U Who we are: Dive into a world where technology meets innovation. At Kerv Digital, we're not just another tech company. We're the problem solvers, the magicians who transform complex challenges into seamless digital experiences. Utilising a powerful blend of Power Platform, DevOps, Data experiences, and Software Engineering, we create business solutions that truly resonate with our clients driving extreme value! With our roots planted in Birmingham and branches spreading across the globe from London to Bangalore, we're a proud member of the Kerv Group - a dynamic £112m revenue technology consultancy leader with a dedicated team of over 700 professionals, partnering with 800+ sector leaders. People come first always we are incredibly proud of our unparalleled work culture. Not just words on paper, we wear our "Great Place to Work" certifications from the UK and India like badges of honour. Dive into an ocean of opportunities in an atmosphere that celebrates collaboration. Sharpen your prowess with a global multi-discipline team and be guided by the industry's most forward-thinking architects. Job Description: Kerv Digital is a leading digital transformation consultancyspecialisingin Microsoft Dynamics 365 and Power Platform-based solutions. We partner with our clients to design and deliver intelligent, scalable business systems, where quality engineering and test automation are fundamental to successful delivery. We areseekingan experienced andhighly skilledTest Automation Engineer, with current SC Clearance or eligibility for SC and AND be a British National or hold Dual Citizenship (incl. British as one of the Dual) due to project requirements,to joinus. Role Purpose The Test Automation Engineeris responsible for designing, developing, and maintaining robust automated and manual tests to ensure the quality, reliability, and integrity of Microsoft Dynamics and Power Platform solutions delivered by Kerv Digital. The role operates within project teams, following the test approach defined by the Test Lead or Test Manager, while contributing actively to automation capability, continuous improvement, and high quality delivery outcomes. Key Responsibilities Design, develop, implement, and maintain automated test scripts using industry standard tools and frameworks Build, maintain, and execute automated Smoke and Regression test suites to protect critical functionality across releases Identify suitable automation candidates aligned to project goals, risks, and overall test strategy Create high quality manual and automated test cases covering positive, negative, and edge case scenarios Execute automated testing across UI, API, backend, and integration layers as appropriate Carry out manual testing where required, including functional and accessibility testing Ensure functional quality with awareness of key non functional aspects such as performance, reliability, and data integrity Integrate automated tests into CI/CD pipelines to support early and frequent validation Use AI technology to enhance automation efficiency and outputs Testing of AI solutions, including Red Teaming Analyse automated test results, diagnose failures, and provide clear, actionable feedback to developers Troubleshoot automation issues, improving test stability, reliability, and execution performance Review User Stories ahead of Sprint Planning to clarify acceptance criteria and agree test approach Contribute to test planning, estimation, and automation feasibility assessments Follow the test approach defined by the Test Lead or Test Manager, escalating risks or deviations when required Work closely with developers, business analysts, and other stakeholders to drive quality outcomes Actively contribute to QA knowledge sharing, documentation, and continuous improvement initiatives Provide informal guidance and support to junior QA or automation team members Playwright Cucumber Accessibility automation using Axe or similar tools GitHub Actions and GitHub repositories YAML scripting for pipeline configuration PowerShell scripting for deployment and test support Azure Key Vault and secure configuration management Ways of Working Work effectively within Scrum and Agile delivery teams, contributing to all ceremonies Collaborate with distributed teams across different geographies and time zones Engage constructively with customers and stakeholders at varying technical levels Work flexibly to meet tight deadlines and delivery commitments Maintain strong attention to detail and a proactive, quality focused mindset Required Experience Minimum of 3years in manualtesting and 3 years in automatedtesting Strong hands on experience testing manually and automated of Microsoft Dynamics 365 and Power Platform solutions Experience designing, implementing, and maintaining test automation frameworks Solid understanding of software testing principles, methodologies, and automation strategies Ability to test across UI, API, and backend layers and understand when to apply each High quality written and verbal communication skills Advanced ISTQB certification Experience testing integrations and complex multi system landscapes Exposure to testing AI enabled solutions or automation of AI components Familiarity and experience of Red Teaming of AI solutions Required Experience: happiest working under their own direction and initiative, but fully supported when needed confident to have a voice in a team and represent the testing function and activities attention to detail, we want you to obsess about the little things! ability to work effectively with remote teams with geographical and time zone differences ability to work flexibly to deliver on time to tight timescales What we can do for you: RealFlexibility - we're a family first organisation,andifthe work gets done,you can workwhen and whereveryou want.A healthyapproach for most of our teamsseems to be splittingle three ways between home, customer sites and the office. Awesome Environment - all our employees will tell you that we foster an easy going environment, are experts at what we do and care deeply about what we work on, and the company was started specifically to find a way for people to take more enjoyment from their work. Interesting Work - these days most of our customers are household namesand many of our projects have an important impact on the world around us. The kind of things we do regularly include working with not-for profits to transform how they leverage technology, working with public bodies to shape digital services and working with top tier private entities to bring genuinely new and meaningful products and services to market. Great Benefits - all the usual suspects and then some.Some highlights include our choose your own tech approach to end user devices, well stock ed cupboards with tasty goodies (we're a food first company too), excellent professional development support including frequent in house training for tech. you cannot get trained on anywhere else and private healthcare. Full disclosure;some benefits can only be provided after probation. Recognition & Growth - Recognized as a 'Great Place to Work' in both the UK and India, our commitment to excellence goes beyond our products and services. Our culture is a testament to the dedicated technologists who work tirelessly to drive our vision forward. Being a part of Kerv Digital means embracing a culture of innovation, collaboration, and mutual respect. Our teams in the UK and India thrive in an atmosphere that promotes continuous learning and growth Join us at Kerv Digital, where we don't just build ground breaking technology - we build future. Don't take our word for it though, check out our impartial Glass Door reviews Location United Kingdom Job Type Full Time Application Closing Date 1st July 2026
27/05/2026
Full time
Must be eligible for SC clearance or have existing SC Where the jobisbased: hybrid, home based and working with Kerv Digital office/customer site visits as required) UK HQ, Seven House, 18 High Street, Longbridge, B3Q 1 2U Who we are: Dive into a world where technology meets innovation. At Kerv Digital, we're not just another tech company. We're the problem solvers, the magicians who transform complex challenges into seamless digital experiences. Utilising a powerful blend of Power Platform, DevOps, Data experiences, and Software Engineering, we create business solutions that truly resonate with our clients driving extreme value! With our roots planted in Birmingham and branches spreading across the globe from London to Bangalore, we're a proud member of the Kerv Group - a dynamic £112m revenue technology consultancy leader with a dedicated team of over 700 professionals, partnering with 800+ sector leaders. People come first always we are incredibly proud of our unparalleled work culture. Not just words on paper, we wear our "Great Place to Work" certifications from the UK and India like badges of honour. Dive into an ocean of opportunities in an atmosphere that celebrates collaboration. Sharpen your prowess with a global multi-discipline team and be guided by the industry's most forward-thinking architects. Job Description: Kerv Digital is a leading digital transformation consultancyspecialisingin Microsoft Dynamics 365 and Power Platform-based solutions. We partner with our clients to design and deliver intelligent, scalable business systems, where quality engineering and test automation are fundamental to successful delivery. We areseekingan experienced andhighly skilledTest Automation Engineer, with current SC Clearance or eligibility for SC and AND be a British National or hold Dual Citizenship (incl. British as one of the Dual) due to project requirements,to joinus. Role Purpose The Test Automation Engineeris responsible for designing, developing, and maintaining robust automated and manual tests to ensure the quality, reliability, and integrity of Microsoft Dynamics and Power Platform solutions delivered by Kerv Digital. The role operates within project teams, following the test approach defined by the Test Lead or Test Manager, while contributing actively to automation capability, continuous improvement, and high quality delivery outcomes. Key Responsibilities Design, develop, implement, and maintain automated test scripts using industry standard tools and frameworks Build, maintain, and execute automated Smoke and Regression test suites to protect critical functionality across releases Identify suitable automation candidates aligned to project goals, risks, and overall test strategy Create high quality manual and automated test cases covering positive, negative, and edge case scenarios Execute automated testing across UI, API, backend, and integration layers as appropriate Carry out manual testing where required, including functional and accessibility testing Ensure functional quality with awareness of key non functional aspects such as performance, reliability, and data integrity Integrate automated tests into CI/CD pipelines to support early and frequent validation Use AI technology to enhance automation efficiency and outputs Testing of AI solutions, including Red Teaming Analyse automated test results, diagnose failures, and provide clear, actionable feedback to developers Troubleshoot automation issues, improving test stability, reliability, and execution performance Review User Stories ahead of Sprint Planning to clarify acceptance criteria and agree test approach Contribute to test planning, estimation, and automation feasibility assessments Follow the test approach defined by the Test Lead or Test Manager, escalating risks or deviations when required Work closely with developers, business analysts, and other stakeholders to drive quality outcomes Actively contribute to QA knowledge sharing, documentation, and continuous improvement initiatives Provide informal guidance and support to junior QA or automation team members Playwright Cucumber Accessibility automation using Axe or similar tools GitHub Actions and GitHub repositories YAML scripting for pipeline configuration PowerShell scripting for deployment and test support Azure Key Vault and secure configuration management Ways of Working Work effectively within Scrum and Agile delivery teams, contributing to all ceremonies Collaborate with distributed teams across different geographies and time zones Engage constructively with customers and stakeholders at varying technical levels Work flexibly to meet tight deadlines and delivery commitments Maintain strong attention to detail and a proactive, quality focused mindset Required Experience Minimum of 3years in manualtesting and 3 years in automatedtesting Strong hands on experience testing manually and automated of Microsoft Dynamics 365 and Power Platform solutions Experience designing, implementing, and maintaining test automation frameworks Solid understanding of software testing principles, methodologies, and automation strategies Ability to test across UI, API, and backend layers and understand when to apply each High quality written and verbal communication skills Advanced ISTQB certification Experience testing integrations and complex multi system landscapes Exposure to testing AI enabled solutions or automation of AI components Familiarity and experience of Red Teaming of AI solutions Required Experience: happiest working under their own direction and initiative, but fully supported when needed confident to have a voice in a team and represent the testing function and activities attention to detail, we want you to obsess about the little things! ability to work effectively with remote teams with geographical and time zone differences ability to work flexibly to deliver on time to tight timescales What we can do for you: RealFlexibility - we're a family first organisation,andifthe work gets done,you can workwhen and whereveryou want.A healthyapproach for most of our teamsseems to be splittingle three ways between home, customer sites and the office. Awesome Environment - all our employees will tell you that we foster an easy going environment, are experts at what we do and care deeply about what we work on, and the company was started specifically to find a way for people to take more enjoyment from their work. Interesting Work - these days most of our customers are household namesand many of our projects have an important impact on the world around us. The kind of things we do regularly include working with not-for profits to transform how they leverage technology, working with public bodies to shape digital services and working with top tier private entities to bring genuinely new and meaningful products and services to market. Great Benefits - all the usual suspects and then some.Some highlights include our choose your own tech approach to end user devices, well stock ed cupboards with tasty goodies (we're a food first company too), excellent professional development support including frequent in house training for tech. you cannot get trained on anywhere else and private healthcare. Full disclosure;some benefits can only be provided after probation. Recognition & Growth - Recognized as a 'Great Place to Work' in both the UK and India, our commitment to excellence goes beyond our products and services. Our culture is a testament to the dedicated technologists who work tirelessly to drive our vision forward. Being a part of Kerv Digital means embracing a culture of innovation, collaboration, and mutual respect. Our teams in the UK and India thrive in an atmosphere that promotes continuous learning and growth Join us at Kerv Digital, where we don't just build ground breaking technology - we build future. Don't take our word for it though, check out our impartial Glass Door reviews Location United Kingdom Job Type Full Time Application Closing Date 1st July 2026
IT Technology Planning & Governance Manager with Enterprise Architect Solutions Our Client is a leading company in the UK who are looking to recruit a candidate with at least 10 years expertise in IT technology and governance planning with Enterprise Architect Solutions experience. The role is Technology Planning Manager where you are responsible for the ongoing development and maintenance of the technology alignment roadmap for Corporate working closely with senior stakeholders, systems owners and 3rd parties to deliver innovation. Lead day-to-day support and management of the core business Applications Portfolio lifecycle including but not limited to Finance, Legal, Property, Pensions, Treasury, HR, Business Development, Payroll and our Corporate Intranet ensuring that delivery of change is fit for purpose, of high quality, reliable and secure. Role Responsibilities Drive customer centricity and stakeholder engagement, work closely with Corp functions to align application roadmaps with the combined Corp IT / SSC annual technology plans and dependencies. Work with senior stakeholders to build, document and map business capability to solution architecture across the Corp. Take ownership and develop a technology roadmap that meets the application requirements of the Corp to support the wider Company businesses. Evaluate the potential impacts of application workloads moving to cloud, notwithstanding the threats and opportunities for Corp functions. Shape, create and present business cases for high level initiatives, seek approval, funding and prioritisation with senior stakeholders. Understand the capital allocation requirement across the Corp functions plus the overall impact of application change on the operational expenditure budget. Align technology roadmaps and annual budget planning, use as the foundation for reporting on the state of the Corp Application portfolio. Provide technical leadership for Corp initiatives engaging across the Company where corporate applications service the wider businesses. Solve complex business problems with process and technology that cut across Corp group such as Identity and Access Management. Document and review IT standards, procedures and policies to ensure compliance with legal and regulatory requirements. Liaise with internal and external audit teams. Develop and adapt innovation tools and processes to drive operational excellence within Corp IT. Establish and maintain a consistent and integrated approach to information security and data protection governance in line with audit requirements. Create alignment on how to utilise governance forums such as User Experience and Architecture to improve services delivered to Corp functions. Manage solution architects, contractors, 3rd Parties and business analyst in the future. Experience Required Significant and relevant progressive IT experience Experience of being in a practical solution planning and technical architecture design role is essential e.g. SaaS, Identity and Access Management Good understanding of emerging and innovative technologies, how to shape, deliver and leverage those technologies Experience of architecture business capability mapping, data management governance, technology roadmaps and project delivery lifecycle processes. Experience of ensuring compliance between corporate business application roadmaps and IT roadmaps. Experience of working within an ITIL service management environment with strong knowledge of business systems or applications within a corporate environment. Ability to deal with and manage conflicts whilst building successful business relationships across a range of stakeholder groups both internal and external to the organisation. Proven leadership skills, setting objectives and ensuring delivery of services to target Proven contract management, supplier management, procurement, and vendor selection experience Experience of systems such as Microsoft Office 365, Dynamics 365, SAP Success Factors, Treasury Openlink Findur, CMS, BACs Payment Platforms, Microsoft Power BI, Integration/ETL, Azure Active Directory Single Sign On and other bespoke applications Experience in executing business continuity planning and IT DRP Creating solution and technical application architectures, IT standards and policies Day to Day management of the Application Portfolio, its currency, dependencies and risk Technical lead on major system changes and upgrades Responsible for the development and management of Solution Architects, Business Analyst and contract resources Provide support to Corporate functions and wider businesses to enable them to optimise their use of corporate applications Vendor Management and selection (RFIs / RFP support) The Client is based in Central London. The salary for this role will be in the range of £90K - £110K + Benefits. Please do send your CV to us in Word format along with your salary and availability.
27/05/2026
Full time
IT Technology Planning & Governance Manager with Enterprise Architect Solutions Our Client is a leading company in the UK who are looking to recruit a candidate with at least 10 years expertise in IT technology and governance planning with Enterprise Architect Solutions experience. The role is Technology Planning Manager where you are responsible for the ongoing development and maintenance of the technology alignment roadmap for Corporate working closely with senior stakeholders, systems owners and 3rd parties to deliver innovation. Lead day-to-day support and management of the core business Applications Portfolio lifecycle including but not limited to Finance, Legal, Property, Pensions, Treasury, HR, Business Development, Payroll and our Corporate Intranet ensuring that delivery of change is fit for purpose, of high quality, reliable and secure. Role Responsibilities Drive customer centricity and stakeholder engagement, work closely with Corp functions to align application roadmaps with the combined Corp IT / SSC annual technology plans and dependencies. Work with senior stakeholders to build, document and map business capability to solution architecture across the Corp. Take ownership and develop a technology roadmap that meets the application requirements of the Corp to support the wider Company businesses. Evaluate the potential impacts of application workloads moving to cloud, notwithstanding the threats and opportunities for Corp functions. Shape, create and present business cases for high level initiatives, seek approval, funding and prioritisation with senior stakeholders. Understand the capital allocation requirement across the Corp functions plus the overall impact of application change on the operational expenditure budget. Align technology roadmaps and annual budget planning, use as the foundation for reporting on the state of the Corp Application portfolio. Provide technical leadership for Corp initiatives engaging across the Company where corporate applications service the wider businesses. Solve complex business problems with process and technology that cut across Corp group such as Identity and Access Management. Document and review IT standards, procedures and policies to ensure compliance with legal and regulatory requirements. Liaise with internal and external audit teams. Develop and adapt innovation tools and processes to drive operational excellence within Corp IT. Establish and maintain a consistent and integrated approach to information security and data protection governance in line with audit requirements. Create alignment on how to utilise governance forums such as User Experience and Architecture to improve services delivered to Corp functions. Manage solution architects, contractors, 3rd Parties and business analyst in the future. Experience Required Significant and relevant progressive IT experience Experience of being in a practical solution planning and technical architecture design role is essential e.g. SaaS, Identity and Access Management Good understanding of emerging and innovative technologies, how to shape, deliver and leverage those technologies Experience of architecture business capability mapping, data management governance, technology roadmaps and project delivery lifecycle processes. Experience of ensuring compliance between corporate business application roadmaps and IT roadmaps. Experience of working within an ITIL service management environment with strong knowledge of business systems or applications within a corporate environment. Ability to deal with and manage conflicts whilst building successful business relationships across a range of stakeholder groups both internal and external to the organisation. Proven leadership skills, setting objectives and ensuring delivery of services to target Proven contract management, supplier management, procurement, and vendor selection experience Experience of systems such as Microsoft Office 365, Dynamics 365, SAP Success Factors, Treasury Openlink Findur, CMS, BACs Payment Platforms, Microsoft Power BI, Integration/ETL, Azure Active Directory Single Sign On and other bespoke applications Experience in executing business continuity planning and IT DRP Creating solution and technical application architectures, IT standards and policies Day to Day management of the Application Portfolio, its currency, dependencies and risk Technical lead on major system changes and upgrades Responsible for the development and management of Solution Architects, Business Analyst and contract resources Provide support to Corporate functions and wider businesses to enable them to optimise their use of corporate applications Vendor Management and selection (RFIs / RFP support) The Client is based in Central London. The salary for this role will be in the range of £90K - £110K + Benefits. Please do send your CV to us in Word format along with your salary and availability.
Business Systems Functional Consultants (2 Roles -CRM&ERP) Full Time £59,015 - £68,850 (dependent on experience) OSHQ Southampton Hybrid Working Who we are We are Ordnance Survey, Great Britain's national mapping service and a pioneer in geospatial technology. With over 230 years of trusted data, we empower better decisions, deeper understanding, and meaningful connections to the places we live, move through, and care for. We are currently recruiting for two Functional Consultant roles within our Business Systems team, aligned to: Finance (ERP) Sales & Customer (CRM) These roles are critical to enabling secure, scalable and reliable technology services that underpin our day to day operations. Working collaboratively across the organisation, the Business Systems team provides technical leadership, engineering capability and modern platforms that support our strategic goals. Joining us, you will help define the standards, practices and governance that shape how Dynamics 365 is adopted, delivered and evolved across OS. The Opportunity We are looking for experienced and forward thinking Functional Consultants to provide leadership and domain expertise across key business capabilities within Dynamics 365. Acting as a trusted advisor, you will shape how platforms are adopted, improved and governed across OS. Working closely with business stakeholders, delivery teams and technical specialists, you will ensure solutions deliver measurable value and align to wider organisational priorities. These roles sit within our Business Systems Centre of Excellence, influencing not just what we deliver, but how we deliver it - strengthening standards, governance and ways of working across the organisation. This is an opportunity to solve complex business challenges, improve processes end to end, and influence change through strong functional expertise. Specialisms Functional Consultant - Sales & Customer (CRM) You will provide domain expertise across customer engagement and CRM processes within Dynamics 365 Customer Engagement. You will focus on improving customer journeys, enhancing system adoption and ensuring customer facing solutions align to user needs and business priorities. Functional Consultant - Finance (ERP) You will provide domain expertise across Finance processes within Dynamics 365 Finance & Operations (D365 F&O). You will focus on improving financial processes, strengthening governance, and ensuring systems are stable, scalable and aligned to organisational priorities. What you'll be responsible for Across both roles, you will: Provide functional leadership and act as a trusted advisor to business stakeholders Lead functional work packages from design through to business adoption Translate business needs into clear functional designs and solution options Take a holistic view across processes and domains to identify dependencies and improvements Support prioritisation and decision making through commercial awareness Build strong relationships across service leads, delivery teams, users and partners Drive continuous improvement across processes and system usage Facilitate workshops and communicate effectively with a range of audiences Coach and mentor analysts and junior consultants to build team capability Role specific expertise CRM - Essential Experience working with Customer Relationship Management / Customer Engagement platforms Strong understanding of customer facing processes (e.g. sales lifecycle, customer service, case management, engagement journeys) Finance - Essential Strong understanding of core finance processes (e.g. general ledger, accounts payable/receivable, budgeting and financial reporting) Experience working with Dynamics 365 Finance & Operations (D365 F&O) modules Desirable (both roles) Experience working within a service led, product aligned operating model Familiarity with Agile delivery approaches and cross team collaboration Awareness of cloud based business platforms and integrations Understanding of data protection, compliance and enterprise governance What success looks like Across both roles Acting as a trusted advisor, influencing decision making and shaping effective solutions Delivering high quality functional designs that enable efficient and predictable delivery Strong collaboration across Business Systems and wider OS teams Identifying and delivering continuous improvement across processes and systems CRM role Improved customer journeys, system adoption and user experience Finance role Improved financial processes, system stability and governance Our Principles Clear the path - simplify, remove blockers and enable pace Seek the story - build understanding, challenge assumptions and speak up Do what matters - focus on value and make deliberate decisions The Rewards We want you to love what you do and feel supported to do your best work. Competitive salary and pension (OS contributes up to 12.07%) Performance related bonus (where applicable) 28 days annual leave plus bank holidays (increasing with service) Enhanced family leave, including paid partner leave Hybrid and flexible working options Learning and development support, coaching and mentoring Free OS Maps subscription and wellbeing support Volunteering leave and matched fundraising Location & Working Pattern We embrace a hybrid working model at OS. You will be based at our Southampton HQ, spending around 50% of your time onsite collaborating with colleagues, alongside flexible remote working. How to apply Please submit a CV and covering letter, clearly stating which specialism you are applying for (Finance (ERP) or Sales & Customer (CRM . Applications will be assessed against the relevant role only. Interview Process Stage 1 - 15 minute MS Teams call Stage 2 - In person competency interview, SOVA personality assessment, and presentation Closing date - Sunday 31 May 2026 at 23:59pm Security & Eligibility OS conducts pre employment checks including identity, right to work, employment history and DBS checks. Inclusion at OS We are committed to building a diverse and inclusive workplace. If this role excites you but your experience does not match every requirement, we encourage you to apply. We are happy to consider reasonable adjustments throughout the recruitment process.
27/05/2026
Full time
Business Systems Functional Consultants (2 Roles -CRM&ERP) Full Time £59,015 - £68,850 (dependent on experience) OSHQ Southampton Hybrid Working Who we are We are Ordnance Survey, Great Britain's national mapping service and a pioneer in geospatial technology. With over 230 years of trusted data, we empower better decisions, deeper understanding, and meaningful connections to the places we live, move through, and care for. We are currently recruiting for two Functional Consultant roles within our Business Systems team, aligned to: Finance (ERP) Sales & Customer (CRM) These roles are critical to enabling secure, scalable and reliable technology services that underpin our day to day operations. Working collaboratively across the organisation, the Business Systems team provides technical leadership, engineering capability and modern platforms that support our strategic goals. Joining us, you will help define the standards, practices and governance that shape how Dynamics 365 is adopted, delivered and evolved across OS. The Opportunity We are looking for experienced and forward thinking Functional Consultants to provide leadership and domain expertise across key business capabilities within Dynamics 365. Acting as a trusted advisor, you will shape how platforms are adopted, improved and governed across OS. Working closely with business stakeholders, delivery teams and technical specialists, you will ensure solutions deliver measurable value and align to wider organisational priorities. These roles sit within our Business Systems Centre of Excellence, influencing not just what we deliver, but how we deliver it - strengthening standards, governance and ways of working across the organisation. This is an opportunity to solve complex business challenges, improve processes end to end, and influence change through strong functional expertise. Specialisms Functional Consultant - Sales & Customer (CRM) You will provide domain expertise across customer engagement and CRM processes within Dynamics 365 Customer Engagement. You will focus on improving customer journeys, enhancing system adoption and ensuring customer facing solutions align to user needs and business priorities. Functional Consultant - Finance (ERP) You will provide domain expertise across Finance processes within Dynamics 365 Finance & Operations (D365 F&O). You will focus on improving financial processes, strengthening governance, and ensuring systems are stable, scalable and aligned to organisational priorities. What you'll be responsible for Across both roles, you will: Provide functional leadership and act as a trusted advisor to business stakeholders Lead functional work packages from design through to business adoption Translate business needs into clear functional designs and solution options Take a holistic view across processes and domains to identify dependencies and improvements Support prioritisation and decision making through commercial awareness Build strong relationships across service leads, delivery teams, users and partners Drive continuous improvement across processes and system usage Facilitate workshops and communicate effectively with a range of audiences Coach and mentor analysts and junior consultants to build team capability Role specific expertise CRM - Essential Experience working with Customer Relationship Management / Customer Engagement platforms Strong understanding of customer facing processes (e.g. sales lifecycle, customer service, case management, engagement journeys) Finance - Essential Strong understanding of core finance processes (e.g. general ledger, accounts payable/receivable, budgeting and financial reporting) Experience working with Dynamics 365 Finance & Operations (D365 F&O) modules Desirable (both roles) Experience working within a service led, product aligned operating model Familiarity with Agile delivery approaches and cross team collaboration Awareness of cloud based business platforms and integrations Understanding of data protection, compliance and enterprise governance What success looks like Across both roles Acting as a trusted advisor, influencing decision making and shaping effective solutions Delivering high quality functional designs that enable efficient and predictable delivery Strong collaboration across Business Systems and wider OS teams Identifying and delivering continuous improvement across processes and systems CRM role Improved customer journeys, system adoption and user experience Finance role Improved financial processes, system stability and governance Our Principles Clear the path - simplify, remove blockers and enable pace Seek the story - build understanding, challenge assumptions and speak up Do what matters - focus on value and make deliberate decisions The Rewards We want you to love what you do and feel supported to do your best work. Competitive salary and pension (OS contributes up to 12.07%) Performance related bonus (where applicable) 28 days annual leave plus bank holidays (increasing with service) Enhanced family leave, including paid partner leave Hybrid and flexible working options Learning and development support, coaching and mentoring Free OS Maps subscription and wellbeing support Volunteering leave and matched fundraising Location & Working Pattern We embrace a hybrid working model at OS. You will be based at our Southampton HQ, spending around 50% of your time onsite collaborating with colleagues, alongside flexible remote working. How to apply Please submit a CV and covering letter, clearly stating which specialism you are applying for (Finance (ERP) or Sales & Customer (CRM . Applications will be assessed against the relevant role only. Interview Process Stage 1 - 15 minute MS Teams call Stage 2 - In person competency interview, SOVA personality assessment, and presentation Closing date - Sunday 31 May 2026 at 23:59pm Security & Eligibility OS conducts pre employment checks including identity, right to work, employment history and DBS checks. Inclusion at OS We are committed to building a diverse and inclusive workplace. If this role excites you but your experience does not match every requirement, we encourage you to apply. We are happy to consider reasonable adjustments throughout the recruitment process.
Support Technician page is loaded Support Technicianlocations: Milton Keynes, United Kingdom (MWC Partners)time type: Full timeposted on: Posted 3 Days Agojob requisition id: R51244 Job Description: # Support Technician MWC Partners are the UK's leading independent reseller of Cegid Retail, the omnichannel POS solution for fashion and specialty retail.Our services range from supporting feasibility studies and system design through to functional requirement workshops, system configuration, hardware procurement, and comprehensive testing ahead of installation and ongoing support.In addition to delivering these services across the Cegid community, we also provide hardware procurement and installation for other leading POS platforms, including LS Retail, Microsoft Dynamics 365, and Retail-J.We are also specialists in retail payments technology, with deep expertise in integrating point-of-sale software with payment systems for global payment service providers-all backed by our commitment to service excellence. About the role We're looking for a proactive Support Analyst to join our growing team. You'll be the first point of contact for customers, helping resolve technical issues and ensuring their retail systems operate smoothly.This is a fast-paced, customer-facing role where you'll take ownership of issues and see them through to resolution. Key responsibilities Act as the first point of contact for technical support queries via phone and email Diagnose and resolve hardware, software, and network issues Log and manage support tickets, ensuring all key information is captured Take ownership of issues through to resolution, keeping customers updated Escalate complex issues to internal teams with clear and detailed handovers Monitor Service Level Agreements (SLAs) and proactively manage risks Deliver a high standard of customer service at all times Identify recurring issues and support root cause analysis Ensure compliance with health and safety standards Participate in an on-call rota which is- 1 in 3 weeks of evening on-call and 1 in 6 weekends. What we're looking for Excellent written and verbal communication skills Strong problem-solving ability Ability to work independently and under pressure Experience with Microsoft OS and Office applications Awareness of the retail environment Experience in a helpdesk or IT support environment would be advantageous. Business Unit: MWC Partners Ltd Scheduled Weekly Hours: 37.5 Number of Openings Available: 1 Worker Type: Regular# Career Site: More About Jonas Software: Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain.Jonas' vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of "Software for Life." We are committed to technology, product innovation, quality, and exceptional customer service.Jonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees.Headquartered in Canada, Jonas Software has a global footprint with offices around the world. We're a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index.
27/05/2026
Full time
Support Technician page is loaded Support Technicianlocations: Milton Keynes, United Kingdom (MWC Partners)time type: Full timeposted on: Posted 3 Days Agojob requisition id: R51244 Job Description: # Support Technician MWC Partners are the UK's leading independent reseller of Cegid Retail, the omnichannel POS solution for fashion and specialty retail.Our services range from supporting feasibility studies and system design through to functional requirement workshops, system configuration, hardware procurement, and comprehensive testing ahead of installation and ongoing support.In addition to delivering these services across the Cegid community, we also provide hardware procurement and installation for other leading POS platforms, including LS Retail, Microsoft Dynamics 365, and Retail-J.We are also specialists in retail payments technology, with deep expertise in integrating point-of-sale software with payment systems for global payment service providers-all backed by our commitment to service excellence. About the role We're looking for a proactive Support Analyst to join our growing team. You'll be the first point of contact for customers, helping resolve technical issues and ensuring their retail systems operate smoothly.This is a fast-paced, customer-facing role where you'll take ownership of issues and see them through to resolution. Key responsibilities Act as the first point of contact for technical support queries via phone and email Diagnose and resolve hardware, software, and network issues Log and manage support tickets, ensuring all key information is captured Take ownership of issues through to resolution, keeping customers updated Escalate complex issues to internal teams with clear and detailed handovers Monitor Service Level Agreements (SLAs) and proactively manage risks Deliver a high standard of customer service at all times Identify recurring issues and support root cause analysis Ensure compliance with health and safety standards Participate in an on-call rota which is- 1 in 3 weeks of evening on-call and 1 in 6 weekends. What we're looking for Excellent written and verbal communication skills Strong problem-solving ability Ability to work independently and under pressure Experience with Microsoft OS and Office applications Awareness of the retail environment Experience in a helpdesk or IT support environment would be advantageous. Business Unit: MWC Partners Ltd Scheduled Weekly Hours: 37.5 Number of Openings Available: 1 Worker Type: Regular# Career Site: More About Jonas Software: Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain.Jonas' vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of "Software for Life." We are committed to technology, product innovation, quality, and exceptional customer service.Jonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees.Headquartered in Canada, Jonas Software has a global footprint with offices around the world. We're a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index.
A little background At innocent, data helps us make better decisions about our drinks, our operations, and how we grow the business responsibly. Our Business Analysts play a big role in this, partnering with teams across the business to turn questions into insights and insights into action. This advert isn't for a specific open role right now. Instead, it's our way of meeting curious, analytical people who'd like to be part of innocent in the future. We're building a talent pool for Business Analyst roles across different levels. From those starting out in their analytics journey to more seasoned analysts looking for their next challenge. This is open to all levels and when a role comes up we'll match applications. If you like solving meaningful problems, asking good questions, and working with humans as much as numbers, we'd love to hear from you. You'll be Want to hear how this looks in practice? Business Analysts at innocent often: Partner with teams across the business to understand challenges and turn them into clear problems and requirements Analyse data, processes and systems to uncover insights, opportunities and risks Shape solutions by thinking across people, process, technology and data Create clear documentation, process maps, and analysis that help drive decisions Support or lead delivery across the full project lifecycle, from early concept through to rollout Work closely with project teams, engineers, subject matter experts and third party partners Contribute to testing activities, making sure changes work as expected and issues are resolved Help land change effectively through training, communication and ongoing support Track progress, manage risks and dependencies, and help keep work on track Work with various tools like Azure and Lucid Chart, and work with systems like Dynamics 365 and Kinaxis Maestro. Depending on your level, you might also: Lead end to end analysis on complex projects Influence senior stakeholders and shape decision making Improve ways of working, governance and delivery standards Coach or support more junior analysts You'll have Here's what we're looking for in our Business Analysts: A strong analytical mindset and curiosity for understanding how things work Experience working with data, processes or systems (this can look different depending on your level) The ability to turn complex information into clear, thoughtful recommendations Confidence working with stakeholders and adapting your style to different audiences A practical, problem solving approach and a desire to make things better Attention to detail, with the ability to see things through from idea to delivery Comfort using tools (e.g. Excel, reporting tools, systems) and a willingness to keep learning For more experienced roles, we'll also look for: Experience delivering change end to end across projects or programmes Strong stakeholder management and influencing skills The ability to manage multiple priorities and work through ambiguity Experience supporting or developing others You'll get The chance to be considered first for future Business Analyst roles at innocent Work with a variety of teams on many different projects. Keeping you learning non stop. A role where insights genuinely influence decisions, not just slides Support to grow your skills, whether you're deepening your technical toolkit or your commercial thinking The opportunity to do work that supports a business trying to leave things a little better than it found them We want innocent to be a great place to work, so we do lots of stuff to make people feel at home and try to make sure everyone's career is shaping up the way they want it to. There are plenty of opportunities to have a go at something new or take things further. In exchange for helping us do business in the right way, you'll get a solidrewards packagethat includes a salary (phew), private healthcare, a target-based bonus, and a bunch of other nice things like a day off on your birthday. And yes, you get free smoothies. We also know that not all our drinkers come from the same background, or think the same - so why should we? At innocent, we want to be a great place to work where a diverse bunch of people from all backgrounds can turn up and thrive. When we hire, we want all the juice, bits, and pulp that make you who you are.
26/05/2026
Full time
A little background At innocent, data helps us make better decisions about our drinks, our operations, and how we grow the business responsibly. Our Business Analysts play a big role in this, partnering with teams across the business to turn questions into insights and insights into action. This advert isn't for a specific open role right now. Instead, it's our way of meeting curious, analytical people who'd like to be part of innocent in the future. We're building a talent pool for Business Analyst roles across different levels. From those starting out in their analytics journey to more seasoned analysts looking for their next challenge. This is open to all levels and when a role comes up we'll match applications. If you like solving meaningful problems, asking good questions, and working with humans as much as numbers, we'd love to hear from you. You'll be Want to hear how this looks in practice? Business Analysts at innocent often: Partner with teams across the business to understand challenges and turn them into clear problems and requirements Analyse data, processes and systems to uncover insights, opportunities and risks Shape solutions by thinking across people, process, technology and data Create clear documentation, process maps, and analysis that help drive decisions Support or lead delivery across the full project lifecycle, from early concept through to rollout Work closely with project teams, engineers, subject matter experts and third party partners Contribute to testing activities, making sure changes work as expected and issues are resolved Help land change effectively through training, communication and ongoing support Track progress, manage risks and dependencies, and help keep work on track Work with various tools like Azure and Lucid Chart, and work with systems like Dynamics 365 and Kinaxis Maestro. Depending on your level, you might also: Lead end to end analysis on complex projects Influence senior stakeholders and shape decision making Improve ways of working, governance and delivery standards Coach or support more junior analysts You'll have Here's what we're looking for in our Business Analysts: A strong analytical mindset and curiosity for understanding how things work Experience working with data, processes or systems (this can look different depending on your level) The ability to turn complex information into clear, thoughtful recommendations Confidence working with stakeholders and adapting your style to different audiences A practical, problem solving approach and a desire to make things better Attention to detail, with the ability to see things through from idea to delivery Comfort using tools (e.g. Excel, reporting tools, systems) and a willingness to keep learning For more experienced roles, we'll also look for: Experience delivering change end to end across projects or programmes Strong stakeholder management and influencing skills The ability to manage multiple priorities and work through ambiguity Experience supporting or developing others You'll get The chance to be considered first for future Business Analyst roles at innocent Work with a variety of teams on many different projects. Keeping you learning non stop. A role where insights genuinely influence decisions, not just slides Support to grow your skills, whether you're deepening your technical toolkit or your commercial thinking The opportunity to do work that supports a business trying to leave things a little better than it found them We want innocent to be a great place to work, so we do lots of stuff to make people feel at home and try to make sure everyone's career is shaping up the way they want it to. There are plenty of opportunities to have a go at something new or take things further. In exchange for helping us do business in the right way, you'll get a solidrewards packagethat includes a salary (phew), private healthcare, a target-based bonus, and a bunch of other nice things like a day off on your birthday. And yes, you get free smoothies. We also know that not all our drinkers come from the same background, or think the same - so why should we? At innocent, we want to be a great place to work where a diverse bunch of people from all backgrounds can turn up and thrive. When we hire, we want all the juice, bits, and pulp that make you who you are.
A little background At innocent, data helps us make better decisions about our drinks, our operations, and how we grow the business responsibly. Our Business Analysts play a big role in this, partnering with teams across the business to turn questions into insights and insights into action. This advert isn't for a specific open role right now. Instead, it's our way of meeting curious, analytical people who'd like to be part of innocent in the future. We're building a talent pool for Business Analyst roles across different levels. From those starting out in their analytics journey to more seasoned analysts looking for their next challenge. This is open to all levels and when a role comes up we'll match applications. If you like solving meaningful problems, asking good questions, and working with humans as much as numbers, we'd love to hear from you. You'll be Want to hear how this looks in practice? Business Analysts at innocent often: Partner with teams across the business to understand challenges and turn them into clear problems and requirements Analyse data, processes and systems to uncover insights, opportunities and risks Shape solutions by thinking across people, process, technology and data Create clear documentation, process maps, and analysis that help drive decisions Support or lead delivery across the full project lifecycle, from early concept through to rollout Work closely with project teams, engineers, subject matter experts and third party partners Contribute to testing activities, making sure changes work as expected and issues are resolved Help land change effectively through training, communication and ongoing support Track progress, manage risks and dependencies, and help keep work on track Work with various tools like Azure and Lucid Chart, and work with systems like Dynamics 365 and Kinaxis Maestro. Depending on your level, you might also: Lead end to end analysis on complex projects Influence senior stakeholders and shape decision making Improve ways of working, governance and delivery standards Coach or support more junior analysts You'll have Here's what we're looking for in our Business Analysts: A strong analytical mindset and curiosity for understanding how things work Experience working with data, processes or systems (this can look different depending on your level) The ability to turn complex information into clear, thoughtful recommendations Confidence working with stakeholders and adapting your style to different audiences A practical, problem solving approach and a desire to make things better Attention to detail, with the ability to see things through from idea to delivery Comfort using tools (e.g. Excel, reporting tools, systems) and a willingness to keep learning For more experienced roles, we'll also look for: Experience delivering change end to end across projects or programmes Strong stakeholder management and influencing skills The ability to manage multiple priorities and work through ambiguity Experience supporting or developing others You'll get The chance to be considered first for future Business Analyst roles at innocent Work with a variety of teams on many different projects. Keeping you learning non stop. A role where insights genuinely influence decisions, not just slides Support to grow your skills, whether you're deepening your technical toolkit or your commercial thinking The opportunity to do work that supports a business trying to leave things a little better than it found them We want innocent to be a great place to work, so we do lots of stuff to make people feel at home and try to make sure everyone's career is shaping up the way they want it to. There are plenty of opportunities to have a go at something new or take things further. In exchange for helping us do business in the right way, you'll get a solidrewards packagethat includes a salary (phew), private healthcare, a target-based bonus, and a bunch of other nice things like a day off on your birthday. And yes, you get free smoothies. We also know that not all our drinkers come from the same background, or think the same - so why should we? At innocent, we want to be a great place to work where a diverse bunch of people from all backgrounds can turn up and thrive. When we hire, we want all the juice, bits, and pulp that make you who you are.
26/05/2026
Full time
A little background At innocent, data helps us make better decisions about our drinks, our operations, and how we grow the business responsibly. Our Business Analysts play a big role in this, partnering with teams across the business to turn questions into insights and insights into action. This advert isn't for a specific open role right now. Instead, it's our way of meeting curious, analytical people who'd like to be part of innocent in the future. We're building a talent pool for Business Analyst roles across different levels. From those starting out in their analytics journey to more seasoned analysts looking for their next challenge. This is open to all levels and when a role comes up we'll match applications. If you like solving meaningful problems, asking good questions, and working with humans as much as numbers, we'd love to hear from you. You'll be Want to hear how this looks in practice? Business Analysts at innocent often: Partner with teams across the business to understand challenges and turn them into clear problems and requirements Analyse data, processes and systems to uncover insights, opportunities and risks Shape solutions by thinking across people, process, technology and data Create clear documentation, process maps, and analysis that help drive decisions Support or lead delivery across the full project lifecycle, from early concept through to rollout Work closely with project teams, engineers, subject matter experts and third party partners Contribute to testing activities, making sure changes work as expected and issues are resolved Help land change effectively through training, communication and ongoing support Track progress, manage risks and dependencies, and help keep work on track Work with various tools like Azure and Lucid Chart, and work with systems like Dynamics 365 and Kinaxis Maestro. Depending on your level, you might also: Lead end to end analysis on complex projects Influence senior stakeholders and shape decision making Improve ways of working, governance and delivery standards Coach or support more junior analysts You'll have Here's what we're looking for in our Business Analysts: A strong analytical mindset and curiosity for understanding how things work Experience working with data, processes or systems (this can look different depending on your level) The ability to turn complex information into clear, thoughtful recommendations Confidence working with stakeholders and adapting your style to different audiences A practical, problem solving approach and a desire to make things better Attention to detail, with the ability to see things through from idea to delivery Comfort using tools (e.g. Excel, reporting tools, systems) and a willingness to keep learning For more experienced roles, we'll also look for: Experience delivering change end to end across projects or programmes Strong stakeholder management and influencing skills The ability to manage multiple priorities and work through ambiguity Experience supporting or developing others You'll get The chance to be considered first for future Business Analyst roles at innocent Work with a variety of teams on many different projects. Keeping you learning non stop. A role where insights genuinely influence decisions, not just slides Support to grow your skills, whether you're deepening your technical toolkit or your commercial thinking The opportunity to do work that supports a business trying to leave things a little better than it found them We want innocent to be a great place to work, so we do lots of stuff to make people feel at home and try to make sure everyone's career is shaping up the way they want it to. There are plenty of opportunities to have a go at something new or take things further. In exchange for helping us do business in the right way, you'll get a solidrewards packagethat includes a salary (phew), private healthcare, a target-based bonus, and a bunch of other nice things like a day off on your birthday. And yes, you get free smoothies. We also know that not all our drinkers come from the same background, or think the same - so why should we? At innocent, we want to be a great place to work where a diverse bunch of people from all backgrounds can turn up and thrive. When we hire, we want all the juice, bits, and pulp that make you who you are.
Technology Planning and Governance Manager Be responsible for the ongoing development and maintenance of the technology alignment roadmap for Corporate working closely with senior stakeholders, systems owners and 3rd parties to deliver innovation. Lead day-to-day support and management of the core business Applications Portfolio lifecycle including but not limited to Finance, Legal, Property, Pensions, Treasury, HR, Business Development, Payroll and our Corporate Intranet ensuring that delivery of change is fit for purpose, of high quality, reliable and secure. Role Responsibilities Drive customer-centricity and stakeholder engagement, work closely with Corp functions to align application roadmaps with the combined Corp IT / SSC annual technology plans and dependencies. Work with senior stakeholders to build, document and map business capability to solution architecture across the Corp. Take ownership and develop a technology roadmap that meets the application requirements of the Corp to support the wider Company businesses. Evaluate the potential impacts of application workloads moving to cloud, notwithstanding the threats and opportunities for Corp functions. Shape, create and present business cases for high level initiatives, seek approval, funding and prioritisation with senior stakeholders. Understand the capital allocation requirement across the Corp functions plus the overall impact of application change on the operational expenditure budget. Align technology roadmaps and annual budget planning, use as the foundation for reporting on the state of the Corp Application portfolio. Provide technical leadership for Corp initiatives engaging across the Company where corporate applications service the wider businesses. Solve complex business problems with process and technology that cut across Corp group such as Identity and Access Management. Document and review IT standards, procedures and policies to ensure compliance with legal and regulatory requirements. Liaise with internal and external audit teams. Develop and adapt innovation tools and processes to drive operational excellence within Corp IT. Establish and maintain a consistent and integrated approach to information security and data protection governance in line with audit requirements. Create alignment on how to utilise governance forums such as User Experience and Architecture to improve services delivered to Corp functions. Manage solution architects, contractors, 3rd Parties and business analyst in the future. Experience Required Significant and relevant progressive IT experience Experience of being in a practical solution planning and technical architecture design role is essential e.g. SaaS, Identity and Access Management Good understanding of emerging and innovative technologies, how to shape, deliver and leverage those technologies Experience of architecture business capability mapping, data management governance, technology roadmaps and project delivery lifecycle processes. Experience of ensuring compliance between corporate business application roadmaps and IT roadmaps. Experience of working within an ITIL service management environment with strong knowledge of business systems or applications within a corporate environment. Ability to deal with and manage conflicts whilst building successful business relationships across a range of stakeholder groups both internal and external to the organisation. Proven leadership skills, setting objectives and ensuring delivery of services to target Proven contract management, supplier management, procurement, and vendor selection experience Experience of systems such as Microsoft Office 365, Dynamics 365, SAP Success Factors, Treasury Openlink Findur, CMS, BACs Payment Platforms, Microsoft Power BI, Integration/ETL, Azure Active Directory Single Sign On and other bespoke applications Experience in executing business continuity planning and IT DRP Creating solution and technical application architectures, IT standards and policies Day-to-Day management of the Application Portfolio, its currency, dependencies and risk Technical lead on major system changes and upgrades Responsible for the development and management of Solution Architects, Business Analyst and contract resources Provide support to Corporate functions and wider businesses to enable them to optimise their use of corporate applications Vendor Management and selection (RFIs / RFP support) The Client is based in Central London. Please do send your CV to us in Word format along with your salary and availability.
25/05/2026
Full time
Technology Planning and Governance Manager Be responsible for the ongoing development and maintenance of the technology alignment roadmap for Corporate working closely with senior stakeholders, systems owners and 3rd parties to deliver innovation. Lead day-to-day support and management of the core business Applications Portfolio lifecycle including but not limited to Finance, Legal, Property, Pensions, Treasury, HR, Business Development, Payroll and our Corporate Intranet ensuring that delivery of change is fit for purpose, of high quality, reliable and secure. Role Responsibilities Drive customer-centricity and stakeholder engagement, work closely with Corp functions to align application roadmaps with the combined Corp IT / SSC annual technology plans and dependencies. Work with senior stakeholders to build, document and map business capability to solution architecture across the Corp. Take ownership and develop a technology roadmap that meets the application requirements of the Corp to support the wider Company businesses. Evaluate the potential impacts of application workloads moving to cloud, notwithstanding the threats and opportunities for Corp functions. Shape, create and present business cases for high level initiatives, seek approval, funding and prioritisation with senior stakeholders. Understand the capital allocation requirement across the Corp functions plus the overall impact of application change on the operational expenditure budget. Align technology roadmaps and annual budget planning, use as the foundation for reporting on the state of the Corp Application portfolio. Provide technical leadership for Corp initiatives engaging across the Company where corporate applications service the wider businesses. Solve complex business problems with process and technology that cut across Corp group such as Identity and Access Management. Document and review IT standards, procedures and policies to ensure compliance with legal and regulatory requirements. Liaise with internal and external audit teams. Develop and adapt innovation tools and processes to drive operational excellence within Corp IT. Establish and maintain a consistent and integrated approach to information security and data protection governance in line with audit requirements. Create alignment on how to utilise governance forums such as User Experience and Architecture to improve services delivered to Corp functions. Manage solution architects, contractors, 3rd Parties and business analyst in the future. Experience Required Significant and relevant progressive IT experience Experience of being in a practical solution planning and technical architecture design role is essential e.g. SaaS, Identity and Access Management Good understanding of emerging and innovative technologies, how to shape, deliver and leverage those technologies Experience of architecture business capability mapping, data management governance, technology roadmaps and project delivery lifecycle processes. Experience of ensuring compliance between corporate business application roadmaps and IT roadmaps. Experience of working within an ITIL service management environment with strong knowledge of business systems or applications within a corporate environment. Ability to deal with and manage conflicts whilst building successful business relationships across a range of stakeholder groups both internal and external to the organisation. Proven leadership skills, setting objectives and ensuring delivery of services to target Proven contract management, supplier management, procurement, and vendor selection experience Experience of systems such as Microsoft Office 365, Dynamics 365, SAP Success Factors, Treasury Openlink Findur, CMS, BACs Payment Platforms, Microsoft Power BI, Integration/ETL, Azure Active Directory Single Sign On and other bespoke applications Experience in executing business continuity planning and IT DRP Creating solution and technical application architectures, IT standards and policies Day-to-Day management of the Application Portfolio, its currency, dependencies and risk Technical lead on major system changes and upgrades Responsible for the development and management of Solution Architects, Business Analyst and contract resources Provide support to Corporate functions and wider businesses to enable them to optimise their use of corporate applications Vendor Management and selection (RFIs / RFP support) The Client is based in Central London. Please do send your CV to us in Word format along with your salary and availability.
A little background At innocent, data helps us make better decisions about our drinks, our operations, and how we grow the business responsibly. Our Business Analysts play a big role in this, partnering with teams across the business to turn questions into insights and insights into action. This advert isn't for a specific open role right now. Instead, it's our way of meeting curious, analytical people who'd like to be part of innocent in the future. We're building a talent pool for Business Analyst roles across different levels. From those starting out in their analytics journey to more seasoned analysts looking for their next challenge. This is open to all levels and when a role comes up we'll match applications. If you like solving meaningful problems, asking good questions, and working with humans as much as numbers, we'd love to hear from you. You'll be Want to hear how this looks in practice? Business Analysts at innocent often: Partner with teams across the business to understand challenges and turn them into clear problems and requirements Analyse data, processes and systems to uncover insights, opportunities and risks Shape solutions by thinking across people, process, technology and data Create clear documentation, process maps, and analysis that help drive decisions Support or lead delivery across the full project lifecycle, from early concept through to rollout Work closely with project teams, engineers, subject matter experts and third party partners Contribute to testing activities, making sure changes work as expected and issues are resolved Help land change effectively through training, communication and ongoing support Track progress, manage risks and dependencies, and help keep work on track Work with various tools like Azure and Lucid Chart, and work with systems like Dynamics 365 and Kinaxis Maestro. Depending on your level, you might also: Lead end to end analysis on complex projects Influence senior stakeholders and shape decision making Improve ways of working, governance and delivery standards Coach or support more junior analysts You'll have Here's what we're looking for in our Business Analysts: A strong analytical mindset and curiosity for understanding how things work Experience working with data, processes or systems (this can look different depending on your level) The ability to turn complex information into clear, thoughtful recommendations Confidence working with stakeholders and adapting your style to different audiences A practical, problem solving approach and a desire to make things better Attention to detail, with the ability to see things through from idea to delivery Comfort using tools (e.g. Excel, reporting tools, systems) and a willingness to keep learning For more experienced roles, we'll also look for: Experience delivering change end to end across projects or programmes Strong stakeholder management and influencing skills The ability to manage multiple priorities and work through ambiguity Experience supporting or developing others You'll get The chance to be considered first for future Business Analyst roles at innocent Work with a variety of teams on many different projects. Keeping you learning non stop. A role where insights genuinely influence decisions, not just slides Support to grow your skills, whether you're deepening your technical toolkit or your commercial thinking The opportunity to do work that supports a business trying to leave things a little better than it found them We want innocent to be a great place to work, so we do lots of stuff to make people feel at home and try to make sure everyone's career is shaping up the way they want it to. There are plenty of opportunities to have a go at something new or take things further. In exchange for helping us do business in the right way, you'll get a solidrewards packagethat includes a salary (phew), private healthcare, a target-based bonus, and a bunch of other nice things like a day off on your birthday. And yes, you get free smoothies. We also know that not all our drinkers come from the same background, or think the same - so why should we? At innocent, we want to be a great place to work where a diverse bunch of people from all backgrounds can turn up and thrive. When we hire, we want all the juice, bits, and pulp that make you who you are.
24/05/2026
Full time
A little background At innocent, data helps us make better decisions about our drinks, our operations, and how we grow the business responsibly. Our Business Analysts play a big role in this, partnering with teams across the business to turn questions into insights and insights into action. This advert isn't for a specific open role right now. Instead, it's our way of meeting curious, analytical people who'd like to be part of innocent in the future. We're building a talent pool for Business Analyst roles across different levels. From those starting out in their analytics journey to more seasoned analysts looking for their next challenge. This is open to all levels and when a role comes up we'll match applications. If you like solving meaningful problems, asking good questions, and working with humans as much as numbers, we'd love to hear from you. You'll be Want to hear how this looks in practice? Business Analysts at innocent often: Partner with teams across the business to understand challenges and turn them into clear problems and requirements Analyse data, processes and systems to uncover insights, opportunities and risks Shape solutions by thinking across people, process, technology and data Create clear documentation, process maps, and analysis that help drive decisions Support or lead delivery across the full project lifecycle, from early concept through to rollout Work closely with project teams, engineers, subject matter experts and third party partners Contribute to testing activities, making sure changes work as expected and issues are resolved Help land change effectively through training, communication and ongoing support Track progress, manage risks and dependencies, and help keep work on track Work with various tools like Azure and Lucid Chart, and work with systems like Dynamics 365 and Kinaxis Maestro. Depending on your level, you might also: Lead end to end analysis on complex projects Influence senior stakeholders and shape decision making Improve ways of working, governance and delivery standards Coach or support more junior analysts You'll have Here's what we're looking for in our Business Analysts: A strong analytical mindset and curiosity for understanding how things work Experience working with data, processes or systems (this can look different depending on your level) The ability to turn complex information into clear, thoughtful recommendations Confidence working with stakeholders and adapting your style to different audiences A practical, problem solving approach and a desire to make things better Attention to detail, with the ability to see things through from idea to delivery Comfort using tools (e.g. Excel, reporting tools, systems) and a willingness to keep learning For more experienced roles, we'll also look for: Experience delivering change end to end across projects or programmes Strong stakeholder management and influencing skills The ability to manage multiple priorities and work through ambiguity Experience supporting or developing others You'll get The chance to be considered first for future Business Analyst roles at innocent Work with a variety of teams on many different projects. Keeping you learning non stop. A role where insights genuinely influence decisions, not just slides Support to grow your skills, whether you're deepening your technical toolkit or your commercial thinking The opportunity to do work that supports a business trying to leave things a little better than it found them We want innocent to be a great place to work, so we do lots of stuff to make people feel at home and try to make sure everyone's career is shaping up the way they want it to. There are plenty of opportunities to have a go at something new or take things further. In exchange for helping us do business in the right way, you'll get a solidrewards packagethat includes a salary (phew), private healthcare, a target-based bonus, and a bunch of other nice things like a day off on your birthday. And yes, you get free smoothies. We also know that not all our drinkers come from the same background, or think the same - so why should we? At innocent, we want to be a great place to work where a diverse bunch of people from all backgrounds can turn up and thrive. When we hire, we want all the juice, bits, and pulp that make you who you are.
A little background At innocent, data helps us make better decisions about our drinks, our operations, and how we grow the business responsibly. Our Business Analysts play a big role in this, partnering with teams across the business to turn questions into insights and insights into action. This advert isn't for a specific open role right now. Instead, it's our way of meeting curious, analytical people who'd like to be part of innocent in the future. We're building a talent pool for Business Analyst roles across different levels. From those starting out in their analytics journey to more seasoned analysts looking for their next challenge. This is open to all levels and when a role comes up we'll match applications. If you like solving meaningful problems, asking good questions, and working with humans as much as numbers, we'd love to hear from you. You'll be Want to hear how this looks in practice? Business Analysts at innocent often: Partner with teams across the business to understand challenges and turn them into clear problems and requirements Analyse data, processes and systems to uncover insights, opportunities and risks Shape solutions by thinking across people, process, technology and data Create clear documentation, process maps, and analysis that help drive decisions Support or lead delivery across the full project lifecycle, from early concept through to rollout Work closely with project teams, engineers, subject matter experts and third party partners Contribute to testing activities, making sure changes work as expected and issues are resolved Help land change effectively through training, communication and ongoing support Track progress, manage risks and dependencies, and help keep work on track Work with various tools like Azure and Lucid Chart, and work with systems like Dynamics 365 and Kinaxis Maestro. Depending on your level, you might also: Lead end to end analysis on complex projects Influence senior stakeholders and shape decision making Improve ways of working, governance and delivery standards Coach or support more junior analysts You'll have Here's what we're looking for in our Business Analysts: A strong analytical mindset and curiosity for understanding how things work Experience working with data, processes or systems (this can look different depending on your level) The ability to turn complex information into clear, thoughtful recommendations Confidence working with stakeholders and adapting your style to different audiences A practical, problem solving approach and a desire to make things better Attention to detail, with the ability to see things through from idea to delivery Comfort using tools (e.g. Excel, reporting tools, systems) and a willingness to keep learning For more experienced roles, we'll also look for: Experience delivering change end to end across projects or programmes Strong stakeholder management and influencing skills The ability to manage multiple priorities and work through ambiguity Experience supporting or developing others You'll get The chance to be considered first for future Business Analyst roles at innocent Work with a variety of teams on many different projects. Keeping you learning non stop. A role where insights genuinely influence decisions, not just slides Support to grow your skills, whether you're deepening your technical toolkit or your commercial thinking The opportunity to do work that supports a business trying to leave things a little better than it found them We want innocent to be a great place to work, so we do lots of stuff to make people feel at home and try to make sure everyone's career is shaping up the way they want it to. There are plenty of opportunities to have a go at something new or take things further. In exchange for helping us do business in the right way, you'll get a solidrewards packagethat includes a salary (phew), private healthcare, a target-based bonus, and a bunch of other nice things like a day off on your birthday. And yes, you get free smoothies. We also know that not all our drinkers come from the same background, or think the same - so why should we? At innocent, we want to be a great place to work where a diverse bunch of people from all backgrounds can turn up and thrive. When we hire, we want all the juice, bits, and pulp that make you who you are.
24/05/2026
Full time
A little background At innocent, data helps us make better decisions about our drinks, our operations, and how we grow the business responsibly. Our Business Analysts play a big role in this, partnering with teams across the business to turn questions into insights and insights into action. This advert isn't for a specific open role right now. Instead, it's our way of meeting curious, analytical people who'd like to be part of innocent in the future. We're building a talent pool for Business Analyst roles across different levels. From those starting out in their analytics journey to more seasoned analysts looking for their next challenge. This is open to all levels and when a role comes up we'll match applications. If you like solving meaningful problems, asking good questions, and working with humans as much as numbers, we'd love to hear from you. You'll be Want to hear how this looks in practice? Business Analysts at innocent often: Partner with teams across the business to understand challenges and turn them into clear problems and requirements Analyse data, processes and systems to uncover insights, opportunities and risks Shape solutions by thinking across people, process, technology and data Create clear documentation, process maps, and analysis that help drive decisions Support or lead delivery across the full project lifecycle, from early concept through to rollout Work closely with project teams, engineers, subject matter experts and third party partners Contribute to testing activities, making sure changes work as expected and issues are resolved Help land change effectively through training, communication and ongoing support Track progress, manage risks and dependencies, and help keep work on track Work with various tools like Azure and Lucid Chart, and work with systems like Dynamics 365 and Kinaxis Maestro. Depending on your level, you might also: Lead end to end analysis on complex projects Influence senior stakeholders and shape decision making Improve ways of working, governance and delivery standards Coach or support more junior analysts You'll have Here's what we're looking for in our Business Analysts: A strong analytical mindset and curiosity for understanding how things work Experience working with data, processes or systems (this can look different depending on your level) The ability to turn complex information into clear, thoughtful recommendations Confidence working with stakeholders and adapting your style to different audiences A practical, problem solving approach and a desire to make things better Attention to detail, with the ability to see things through from idea to delivery Comfort using tools (e.g. Excel, reporting tools, systems) and a willingness to keep learning For more experienced roles, we'll also look for: Experience delivering change end to end across projects or programmes Strong stakeholder management and influencing skills The ability to manage multiple priorities and work through ambiguity Experience supporting or developing others You'll get The chance to be considered first for future Business Analyst roles at innocent Work with a variety of teams on many different projects. Keeping you learning non stop. A role where insights genuinely influence decisions, not just slides Support to grow your skills, whether you're deepening your technical toolkit or your commercial thinking The opportunity to do work that supports a business trying to leave things a little better than it found them We want innocent to be a great place to work, so we do lots of stuff to make people feel at home and try to make sure everyone's career is shaping up the way they want it to. There are plenty of opportunities to have a go at something new or take things further. In exchange for helping us do business in the right way, you'll get a solidrewards packagethat includes a salary (phew), private healthcare, a target-based bonus, and a bunch of other nice things like a day off on your birthday. And yes, you get free smoothies. We also know that not all our drinkers come from the same background, or think the same - so why should we? At innocent, we want to be a great place to work where a diverse bunch of people from all backgrounds can turn up and thrive. When we hire, we want all the juice, bits, and pulp that make you who you are.
Location: Brentford, Hounslow, Greater London, United Kingdom Data & Process Analyst £35,000 - £40, days' holiday + bank holidays Private healthcare from day 1 AtSafetykleen, we help businesses operate more safely, cleanly and responsibly through our parts cleaning, waste collection and environmental services. Behind every service we sell is accurate data. The right machine, chemistry, waste collection process and safety checks all need to come together before our teams can offer the right solution to our customers. This is a new role to help create and maintain the service codes used in Microsoft Dynamics 365 across our international markets. This is a brilliant early career opportunity for someone who loves accuracy, data, process and improvement. This is not just a data entry role. Accuracy matters because the information you enter helps determine which service combinations our teams can sell. Getting the detail right supports safety, compliance, operational quality and customer service. At first, the role is highly process driven and detail focused. Over time, as you build confidence, you'll improve how the process works - building dashboards, supporting automation, analysing service line usage and helping senior leaders understand which combinations are adding value and which may need to be reviewed and then getting involved in the project management. What You'll Be Doing You'll be responsible for: Gathering and validating machine, chemistry and waste collection information Coordinating technical, quality and safety checks with specialist teams Creating accurate service codes and supporting data uploads in Microsoft Dynamics 365 Identifying missing information, inconsistencies or potential risks before records are created Tracking request progress and keeping stakeholders updated Supporting the Lead Product Creation Analyst and deputising when required Maintaining process documentation and team information on SharePoint Producing clear reports and completion updates Supporting future improvements through creation of dashboards, automation and workflow changes Analysing service code usage to identify trends, duplication and underused service lines The Package Salary: £35,000 to £40,000 per annum Healthcare: Private healthcare from day 1 Life assurance: Family life assurance at 3x salary Family friendly benefits: Enhanced maternity and paternity pay Wellbeing support: Employee Assistance Programme with 24/7 confidential helpline support Lifestyle benefits: Cycle to Work scheme Career development: Access to learning opportunities to support your progression About You You'll be someone who enjoys detail, structure and accuracy. You're comfortable following a process carefully, but you're also curious enough to ask how that process could be improved. You don't need to be the finished article. What matters is that you are dependable, analytical, organised and keen to build a career around data, systems and improvement. You'll likely bring: Experience working with data in a business environment Strong attention to detail and a methodical approach Confidence entering, checking, validating and maintaining data Good Excel skills, familiarity with Power BI, SQL or other reporting tools is a bonus Confidence communicating with international colleagues and stakeholders to gather or clarify information A proactive approach to spotting issues and following them through A strong interest in process improvement, automation, reporting or data analysis If you're accurate, process driven and excited by the opportunity to build a career in data, systems and improvement, we'd love to hear from you.
24/05/2026
Full time
Location: Brentford, Hounslow, Greater London, United Kingdom Data & Process Analyst £35,000 - £40, days' holiday + bank holidays Private healthcare from day 1 AtSafetykleen, we help businesses operate more safely, cleanly and responsibly through our parts cleaning, waste collection and environmental services. Behind every service we sell is accurate data. The right machine, chemistry, waste collection process and safety checks all need to come together before our teams can offer the right solution to our customers. This is a new role to help create and maintain the service codes used in Microsoft Dynamics 365 across our international markets. This is a brilliant early career opportunity for someone who loves accuracy, data, process and improvement. This is not just a data entry role. Accuracy matters because the information you enter helps determine which service combinations our teams can sell. Getting the detail right supports safety, compliance, operational quality and customer service. At first, the role is highly process driven and detail focused. Over time, as you build confidence, you'll improve how the process works - building dashboards, supporting automation, analysing service line usage and helping senior leaders understand which combinations are adding value and which may need to be reviewed and then getting involved in the project management. What You'll Be Doing You'll be responsible for: Gathering and validating machine, chemistry and waste collection information Coordinating technical, quality and safety checks with specialist teams Creating accurate service codes and supporting data uploads in Microsoft Dynamics 365 Identifying missing information, inconsistencies or potential risks before records are created Tracking request progress and keeping stakeholders updated Supporting the Lead Product Creation Analyst and deputising when required Maintaining process documentation and team information on SharePoint Producing clear reports and completion updates Supporting future improvements through creation of dashboards, automation and workflow changes Analysing service code usage to identify trends, duplication and underused service lines The Package Salary: £35,000 to £40,000 per annum Healthcare: Private healthcare from day 1 Life assurance: Family life assurance at 3x salary Family friendly benefits: Enhanced maternity and paternity pay Wellbeing support: Employee Assistance Programme with 24/7 confidential helpline support Lifestyle benefits: Cycle to Work scheme Career development: Access to learning opportunities to support your progression About You You'll be someone who enjoys detail, structure and accuracy. You're comfortable following a process carefully, but you're also curious enough to ask how that process could be improved. You don't need to be the finished article. What matters is that you are dependable, analytical, organised and keen to build a career around data, systems and improvement. You'll likely bring: Experience working with data in a business environment Strong attention to detail and a methodical approach Confidence entering, checking, validating and maintaining data Good Excel skills, familiarity with Power BI, SQL or other reporting tools is a bonus Confidence communicating with international colleagues and stakeholders to gather or clarify information A proactive approach to spotting issues and following them through A strong interest in process improvement, automation, reporting or data analysis If you're accurate, process driven and excited by the opportunity to build a career in data, systems and improvement, we'd love to hear from you.
Are you ready to make your mark in the world of Formula 1? At Formula 1, we are passionate about delivering the world's greatest sports and entertainment spectacle leaving a positive legacy wherever we race. Innovation has always been at the heart of what we do ever since our first Grand Prix in 1950. Now, more than 75 years on, the sport remains a pioneer, developing technologies that have made a significant impact on society beyond the track. Everything you see on screen or at an event comes via our passionate and dedicated people. Whether its engineering, broadcast, legal, logistics, security, event management, commercial, media rights, marketing, or communications there is always a talented team working to maximise the potential of the sport. Role Overview We are seeking an established IT Business Analyst (BA) to bridge business needs and technology solutions by eliciting, analysing and documenting clear, testable requirements throughout the delivery lifecycle. Working across business and technical teams, you will shape functional and data requirements, support governance aware analysis (including customer data considerations), and help teams evidence success through practical metrics and reporting. In this role, you will work with stakeholders from across the organisation to capture and validate requirements for new and existing systems and applications, ensuring solutions improve customer outcomes, operational effectiveness and delivery performance. Working Closely With Project and Programme Management, Business Stakeholders and Functional Leads, Technical Architects, SMEs, Operations/Support teams, Partners and Suppliers (3rd Parties). Main Duties and Responsibilities Requirement Gathering Collaborate with stakeholders to capture functional and data requirements and validate the underlying business need. Use appropriate elicitation techniques (e.g., interviews, workshops, document analysis, BABOK techniques) to ensure accurate and complete requirements capture. Structure requirements using practical frameworks and models (e.g., process maps, epics, user stories, user journeys, BABOK techniques) to maintain clarity and alignment to business goals. Document and validate requirements using agreed standards and formats, facilitating stakeholder review for completeness, feasibility and testability. Support prioritisation and lifecycle management of requirements, maintaining traceability and supporting change control where required. Work closely with architects, developers and testers to ensure requirements are understood, implemented and verified correctly. Analysis and Documentation Analyse business roles, processes and workflows to identify inefficiencies, gaps and opportunities for improvement. Contribute to business case development and options analysis by providing evidence based insight on benefits, costs, risks and implementation considerations. Support interpretation of high level data and solution designs by identifying required data sources and recognising upstream/downstream dependencies. Define and size solution requirements through clear use cases, epics, user stories and acceptance criteria, maintaining traceability from business need to delivery. Produce clear visual artefacts (e.g., process flow, data flow and integration views) to support stakeholder understanding, solution design and delivery planning. Ensure documentation is version controlled, appropriately peer reviewed, meets company standards, and is maintained throughout the project lifecycle to support change management and auditability. Stakeholder Management Act as the link between business stakeholders, technical teams and delivery functions to keep analysis outputs aligned to project objectives and outcomes. Communicate effectively between parties, translating needs and requirements to ensure shared understanding at the right level of detail. Maintain effective stakeholder engagement by setting expectations, surfacing risks/issues early and providing structured updates on analysis progress and decisions. Support governance and assurance activities by ensuring business analysis deliverables are well documented, traceable and available for review. Solution Definition Work with internal teams and external suppliers to shape solutions that align with functional, data and technical requirements. Support evaluation of solution options to ensure they are practical, cost effective and consistent with strategy, technology standards and delivery constraints. Contribute to design reviews by checking traceability from business need to solution design, and ensuring governance, security and data quality considerations are reflected. Support customer data solutions by recognising platform environments and cross system data flows, and by incorporating validation controls into requirements and acceptance criteria. Identify solution and data risks early (e.g., data quality impacts, integration dependencies) and work with teams to mitigate and optimise outcomes. Testing and Validation Work with the Technical and Functional Leads to confirm what is needed for testing for each delivery and to ensure requirements are testable and measurable. Support User Acceptance Testing (UAT) by preparing test scenarios/acceptance criteria, coordinating stakeholder participation and capturing outcomes. Document, track and triage defects and issues, working with delivery teams to resolve and retest in a timely way. Maintain requirement traceability through testing and readiness activities, providing concise summaries of outcomes and residual risks. Project Support Support delivery teams by helping resolve issues, manage dependencies and adapt analysis artefacts to change while maintaining alignment to objectives. Assist with readiness and adoption activities (e.g., communications, training inputs, post launch reviews) to support successful implementation. Use practical metrics and dashboards to help teams evidence progress and outcomes and to inform recommendations for improvement. Use PPM tooling outputs where relevant to help communicate status, dependencies and deliverables to stakeholders. What Are We Looking For? Qualifications It is essential that you have a: Bachelor's degree in Business Administration, Information Technology, Computer Science, or a related field. BCS or similarly recognised Business Analysis certification (e.g., IIBA, PMI-PBA). Experience In this role it is essential that you have: Recent demonstrable experience as a Business Analyst delivering requirements elicitation, analysis, documentation and validation on technology/digital initiatives. Proven ability to collaborate effectively with cross functional stakeholders and communicate clearly across business and technical audiences using a variety of tools, methods and techniques. Experience defining and using metrics/dashboards to support reporting, recommendations and decision making. Working understanding of data governance and validation controls, particularly where customer data and cross system integrations are involved. Awareness of project delivery frameworks, delivery lifecycles and reporting standards; able to contribute to planning and reporting for defined delivery activities. It is beneficial if you have: Experience supporting hybrid environments (on premise and cloud) Familiarity with CRM platforms (e.g., Salesforce, Dynamics 365) is beneficial. Knowledge and Skills It is desirable that you have: Knowledge and practical understanding of CRM platforms - notably Salesforce and Dynamics 365 - Strong reporting and data interpretation skills, with the ability to present insights clearly to stakeholders. Personal Qualities In this role it is essential that you are: Open, collaborative and confident communicator, able to adapt style, methods, and detail to different audiences. Strong analytical and problem solving skills, able to employ various requirements elicitation techniques, with a focus on practical outcomes and traceability. Highly organised and detail oriented, able to manage multiple concurrent priorities. Comfortable working with ambiguity and changing priorities, while maintaining clarity and delivery focus. Able to work independently and as part of cross functional teams in a fast paced environment. Why join the force behind the sport? Joining F1 means becoming part of a team that values innovation, collaboration and personal growth. We offer a dynamic work environment where ideas are heard, and employee contributions truly make an impact. We seek to recruit, develop, and retain the most talented people to play their role in accelerating the future of the sport. As a member of the F1 team, you will be able to access our amazing benefits: Private Healthcare scheme Dental Care 4 x Grand Prix Paddock passes per season Enhanced maternity/paternity leave and other family planning policies A free staff shuttle service running to and from surrounding trains stations near to Biggin Hill Free healthy snacks in our offices Subsidised canteen in Biggin Hill, serving breakfast and lunch 25 days annual leave and 8 Bank Holiday days, plus a Christmas period closure . click apply for full job details
24/05/2026
Full time
Are you ready to make your mark in the world of Formula 1? At Formula 1, we are passionate about delivering the world's greatest sports and entertainment spectacle leaving a positive legacy wherever we race. Innovation has always been at the heart of what we do ever since our first Grand Prix in 1950. Now, more than 75 years on, the sport remains a pioneer, developing technologies that have made a significant impact on society beyond the track. Everything you see on screen or at an event comes via our passionate and dedicated people. Whether its engineering, broadcast, legal, logistics, security, event management, commercial, media rights, marketing, or communications there is always a talented team working to maximise the potential of the sport. Role Overview We are seeking an established IT Business Analyst (BA) to bridge business needs and technology solutions by eliciting, analysing and documenting clear, testable requirements throughout the delivery lifecycle. Working across business and technical teams, you will shape functional and data requirements, support governance aware analysis (including customer data considerations), and help teams evidence success through practical metrics and reporting. In this role, you will work with stakeholders from across the organisation to capture and validate requirements for new and existing systems and applications, ensuring solutions improve customer outcomes, operational effectiveness and delivery performance. Working Closely With Project and Programme Management, Business Stakeholders and Functional Leads, Technical Architects, SMEs, Operations/Support teams, Partners and Suppliers (3rd Parties). Main Duties and Responsibilities Requirement Gathering Collaborate with stakeholders to capture functional and data requirements and validate the underlying business need. Use appropriate elicitation techniques (e.g., interviews, workshops, document analysis, BABOK techniques) to ensure accurate and complete requirements capture. Structure requirements using practical frameworks and models (e.g., process maps, epics, user stories, user journeys, BABOK techniques) to maintain clarity and alignment to business goals. Document and validate requirements using agreed standards and formats, facilitating stakeholder review for completeness, feasibility and testability. Support prioritisation and lifecycle management of requirements, maintaining traceability and supporting change control where required. Work closely with architects, developers and testers to ensure requirements are understood, implemented and verified correctly. Analysis and Documentation Analyse business roles, processes and workflows to identify inefficiencies, gaps and opportunities for improvement. Contribute to business case development and options analysis by providing evidence based insight on benefits, costs, risks and implementation considerations. Support interpretation of high level data and solution designs by identifying required data sources and recognising upstream/downstream dependencies. Define and size solution requirements through clear use cases, epics, user stories and acceptance criteria, maintaining traceability from business need to delivery. Produce clear visual artefacts (e.g., process flow, data flow and integration views) to support stakeholder understanding, solution design and delivery planning. Ensure documentation is version controlled, appropriately peer reviewed, meets company standards, and is maintained throughout the project lifecycle to support change management and auditability. Stakeholder Management Act as the link between business stakeholders, technical teams and delivery functions to keep analysis outputs aligned to project objectives and outcomes. Communicate effectively between parties, translating needs and requirements to ensure shared understanding at the right level of detail. Maintain effective stakeholder engagement by setting expectations, surfacing risks/issues early and providing structured updates on analysis progress and decisions. Support governance and assurance activities by ensuring business analysis deliverables are well documented, traceable and available for review. Solution Definition Work with internal teams and external suppliers to shape solutions that align with functional, data and technical requirements. Support evaluation of solution options to ensure they are practical, cost effective and consistent with strategy, technology standards and delivery constraints. Contribute to design reviews by checking traceability from business need to solution design, and ensuring governance, security and data quality considerations are reflected. Support customer data solutions by recognising platform environments and cross system data flows, and by incorporating validation controls into requirements and acceptance criteria. Identify solution and data risks early (e.g., data quality impacts, integration dependencies) and work with teams to mitigate and optimise outcomes. Testing and Validation Work with the Technical and Functional Leads to confirm what is needed for testing for each delivery and to ensure requirements are testable and measurable. Support User Acceptance Testing (UAT) by preparing test scenarios/acceptance criteria, coordinating stakeholder participation and capturing outcomes. Document, track and triage defects and issues, working with delivery teams to resolve and retest in a timely way. Maintain requirement traceability through testing and readiness activities, providing concise summaries of outcomes and residual risks. Project Support Support delivery teams by helping resolve issues, manage dependencies and adapt analysis artefacts to change while maintaining alignment to objectives. Assist with readiness and adoption activities (e.g., communications, training inputs, post launch reviews) to support successful implementation. Use practical metrics and dashboards to help teams evidence progress and outcomes and to inform recommendations for improvement. Use PPM tooling outputs where relevant to help communicate status, dependencies and deliverables to stakeholders. What Are We Looking For? Qualifications It is essential that you have a: Bachelor's degree in Business Administration, Information Technology, Computer Science, or a related field. BCS or similarly recognised Business Analysis certification (e.g., IIBA, PMI-PBA). Experience In this role it is essential that you have: Recent demonstrable experience as a Business Analyst delivering requirements elicitation, analysis, documentation and validation on technology/digital initiatives. Proven ability to collaborate effectively with cross functional stakeholders and communicate clearly across business and technical audiences using a variety of tools, methods and techniques. Experience defining and using metrics/dashboards to support reporting, recommendations and decision making. Working understanding of data governance and validation controls, particularly where customer data and cross system integrations are involved. Awareness of project delivery frameworks, delivery lifecycles and reporting standards; able to contribute to planning and reporting for defined delivery activities. It is beneficial if you have: Experience supporting hybrid environments (on premise and cloud) Familiarity with CRM platforms (e.g., Salesforce, Dynamics 365) is beneficial. Knowledge and Skills It is desirable that you have: Knowledge and practical understanding of CRM platforms - notably Salesforce and Dynamics 365 - Strong reporting and data interpretation skills, with the ability to present insights clearly to stakeholders. Personal Qualities In this role it is essential that you are: Open, collaborative and confident communicator, able to adapt style, methods, and detail to different audiences. Strong analytical and problem solving skills, able to employ various requirements elicitation techniques, with a focus on practical outcomes and traceability. Highly organised and detail oriented, able to manage multiple concurrent priorities. Comfortable working with ambiguity and changing priorities, while maintaining clarity and delivery focus. Able to work independently and as part of cross functional teams in a fast paced environment. Why join the force behind the sport? Joining F1 means becoming part of a team that values innovation, collaboration and personal growth. We offer a dynamic work environment where ideas are heard, and employee contributions truly make an impact. We seek to recruit, develop, and retain the most talented people to play their role in accelerating the future of the sport. As a member of the F1 team, you will be able to access our amazing benefits: Private Healthcare scheme Dental Care 4 x Grand Prix Paddock passes per season Enhanced maternity/paternity leave and other family planning policies A free staff shuttle service running to and from surrounding trains stations near to Biggin Hill Free healthy snacks in our offices Subsidised canteen in Biggin Hill, serving breakfast and lunch 25 days annual leave and 8 Bank Holiday days, plus a Christmas period closure . click apply for full job details
IT Systems Analyst As an IT Systems Analyst, it will be your responsibility to maintain and improve central information systems that facilitate and deliver timely data for decision making. About the Role Provide 2nd line support for core systems (including Dynamics 365 Business Central), ensuring timely resolution and ownership of issues Contribute to the delivery of ERP and IT projects, including requirements gathering, testing, issue management, and reporting Analyse business processes, identify improvements, and support the implementation of effective solutions Build strong relationships with users, teams, and suppliers to ensure systems meet business needs Use AI tools and Microsoft Power Platform (PowerApps, Power Automate) to automate processes and improve efficiency Maintain up-to-date system and business knowledge, supporting users and contributing to documentation and training Support the rollout of the IT and Data Strategy and drive continuous improvement across systems and processes Provide out-of-hours support as part of an on call rota, ensuring continuity of service and timely resolution of critical issues About You Qualifications 3rd level qualification or equivalent in an IT related field, with a minimum of 1 year of experience in the field or a related area Experience with ERP systems (e.g. Dynamics 365 Business Central) Ability to analyse issues, problem solve, and identify improvements Clear communication with both technical and non technical users Experience with Power Platform (PowerApps, Power Automate) and emerging AI tools Strong analytical thinking and ability to identify process improvements Proactive approach to resolving issues and reducing repeat problems Team player with a proactive approach to learning and support Experience with SQL, reporting, or data analysis Understanding of project delivery and working within project teams Ability to deliver user training and produce clear documentation You will be expected to travel to our company sites as and when required, therefore having a valid driving licence and transport is essential along with business car insurance. Benefits Competitive salary commensurate with the role, standard benefits such as 25 days annual leave plus bank holidays, contributory company pension, Life Assurance, full wellbeing support through our Employee Assistance Programme, and enhanced Maternity and Paternity leave. The closing date for applications is 5pm on Friday 5th June 2026. We are an Equal Opportunities Employer. Only applications from EU Nationals or those with a valid permit to work in the UK will be accepted.
24/05/2026
Full time
IT Systems Analyst As an IT Systems Analyst, it will be your responsibility to maintain and improve central information systems that facilitate and deliver timely data for decision making. About the Role Provide 2nd line support for core systems (including Dynamics 365 Business Central), ensuring timely resolution and ownership of issues Contribute to the delivery of ERP and IT projects, including requirements gathering, testing, issue management, and reporting Analyse business processes, identify improvements, and support the implementation of effective solutions Build strong relationships with users, teams, and suppliers to ensure systems meet business needs Use AI tools and Microsoft Power Platform (PowerApps, Power Automate) to automate processes and improve efficiency Maintain up-to-date system and business knowledge, supporting users and contributing to documentation and training Support the rollout of the IT and Data Strategy and drive continuous improvement across systems and processes Provide out-of-hours support as part of an on call rota, ensuring continuity of service and timely resolution of critical issues About You Qualifications 3rd level qualification or equivalent in an IT related field, with a minimum of 1 year of experience in the field or a related area Experience with ERP systems (e.g. Dynamics 365 Business Central) Ability to analyse issues, problem solve, and identify improvements Clear communication with both technical and non technical users Experience with Power Platform (PowerApps, Power Automate) and emerging AI tools Strong analytical thinking and ability to identify process improvements Proactive approach to resolving issues and reducing repeat problems Team player with a proactive approach to learning and support Experience with SQL, reporting, or data analysis Understanding of project delivery and working within project teams Ability to deliver user training and produce clear documentation You will be expected to travel to our company sites as and when required, therefore having a valid driving licence and transport is essential along with business car insurance. Benefits Competitive salary commensurate with the role, standard benefits such as 25 days annual leave plus bank holidays, contributory company pension, Life Assurance, full wellbeing support through our Employee Assistance Programme, and enhanced Maternity and Paternity leave. The closing date for applications is 5pm on Friday 5th June 2026. We are an Equal Opportunities Employer. Only applications from EU Nationals or those with a valid permit to work in the UK will be accepted.
SOUTH YORKSHIRE MAYORAL COMBINED AUTHORITY
Sheffield, Yorkshire
DTS Project Manager - ERP Specialist Application Deadline: 7 June 2026 Department: Digital & Technology Services Employment Type: Fixed Term - Full Time Location: Sheffield Head Office Compensation: £47,181 - £50,269 / year Description Hours: 37 hours Contract: Fixed Term - 12 months Salary: Grade 10 - £47,181 - £50,269 Location: Sheffield (This is a hybrid role with a minimum of 3 days per week in the office) You will take control of an emerging ERP project and bring structure, clarity, and pace during the readiness phase. This is a project management role operating at programme level during mobilisation. You will align stakeholders, define what "ERP ready" looks like, and put in place a credible, deliverable plan covering readiness, procurement, and implementation. You will work closely with an external partner but retain ownership of direction, outputs, and decision-making on behalf of the organisation. Work with stakeholders in particular HR to ensure early engagement to support culture change Applications must be accompanied by a cover letter to detail how you meet the criteria as detailed within the role profile. (please see role profile attached). Please note, all applications should be made directly via our careers portal. Interviews to take place W/c 15th June 2026 About the role Establish clarity and shared understanding Bring together Finance, HR, Digital, and Corporate Services Create a single, agreed view of scope, outcomes, and priorities Resolve ambiguity and conflicting positions Clarify scope and interfaces with other key systems (assets, procurement, performance, programme mgt) Lead ERP readiness (with external partner) Coordinate current state assessment across Finance and HR Work with the external partner, Business Analysts, and SMEs to capture processes, systems, and data Define what "ERP ready" means for the organisation Translate partner outputs into a clear, owned readiness plan with actions and timelines Programme planning, resourcing, and capability Develop and own an integrated ERP project plan covering readiness, procurement, and implementation phases Produce a detailed delivery plan with milestones, dependencies, and critical pathDefine and implement a resource plan across internal teams and external partners Assess capacity across Finance, HR, and Digital teams and identify constraints and risks Define the capability required to deliver the project (BA, SME, technical, change) Establish clear roles, responsibilities, and accountabilities Ensure plans are realistic and aligned to organisational capacity Structure and mobilise delivery Stand up governance, reporting, RAID, and decision forums Lead the project team and chair the project delivery group Report to the Project Board, chaired by the Project Executive (CFO) Define ways of working across multiple workstreams Coordinate delivery across Finance, HR, Digital, and other partner teams Manage partner and stakeholders Act as the intelligent client with the external partner Hold the partner to account for quality and delivery Engage and align senior stakeholders across Finance and HR Drive decisions and maintain momentum Prepare for procurement and delivery Ensure requirements are sufficiently defined and consistent Support development of procurement approach and documentation Position the organisation to go to market with confidence Handover to permanent PM Leave a structured, governed project in place Ensure plans, risks, and ownership are clear Support transition and onboarding Key deliverables Agreed ERP scope and outcomes ERP readiness assessment and action plan Integrated ERP project plan with clear phases and dependencies Resource and capacity plan aligned to delivery phases Capability model identifying required roles and gaps Governance framework with reporting and controls in place Defined and validated requirements baseline Clear stakeholder ownership model Handover pack for permanent Project Manager About you Proven experience mobilising ERP projects in the readiness phase Strong working knowledge of Finance processes (GL, AP, AR, budgeting, reporting) within an ERP environment Strong working knowledge of HR processes (payroll, recruitment, employee lifecycle, organisational structures) within an ERP environment Experience working with ERP platforms such as Microsoft Dynamics 365 Finance and Operations, Oracle ERP Cloud, or SAP S/4HANA Experience working with external delivery partners or system integrators Strong track record of bringing structure and pace to early-stage or ambiguous delivery environments Benefits All colleagues have access to a Local Government Pension Scheme and the chance to be part of an organisation where you can really make a difference. Located in Sheffield City Centre, we are well-placed for transport links and encourage employees to take advantage of the active travel facilities. Work/life balance is extremely important to us here at SYMCA with our recognised family/friendly policies, genuine work flexibility, recognition, and shared success. In addition to the above, some of our benefits include - Holiday Entitlement - From 28 to 36 days annual leave entitlement (depending on length of service) plus bank holidays. Pro-rata for part time colleagues. Annual Leave Purchase Scheme - The ability to purchase up to a further 15 days per year in addition to your normal annual leave. Hybrid working - Our offices are a space where we come together and collaborate. Most of our roles are offered on a hybrid basis with the exception of some support roles being onsite full time. Please note, unless specified within the job advert, we cannot accommodate remote working contracts. Flexible Hours Scheme - Most roles within SYMCA work under the Flexi-Scheme which allows office-based employees' flexibility and discretion over their working hours. Under the scheme employees can accrue a defined amount of credit or debit of working hours, and to take time-off in the form of Flexi-Leave or banked Annual Leave. Rewarding You - Reducing everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more with Reward Gateway and Cycle-to-Work schemes. Training on the job - Support with upskilling skills through on-the-job training and qualifications. Professional Membership Fees - Where membership to Professional bodies is applicable to your role, SYMCA will reimburse your membership fees where applicable and following approval by Line Management. Diversity at South Yorkshire Combined Mayoral Authority Our workforce is made up of a diverse community, where we all belong and feel part of something bigger. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. All employees are eligible to request Flexible Working arrangements from day one of employment as such all requests will be considered subject to operation requirements. Where candidates share disabilities within the application process, if they demonstrate that they meet all essential criteria from the Role Profile within their application, they will automatically be invited to interview. If you require any reasonable adjustments throughout the process, please contact or include within your application form detailing the adjustment and how it will assist in managing any barriers.
23/05/2026
Full time
DTS Project Manager - ERP Specialist Application Deadline: 7 June 2026 Department: Digital & Technology Services Employment Type: Fixed Term - Full Time Location: Sheffield Head Office Compensation: £47,181 - £50,269 / year Description Hours: 37 hours Contract: Fixed Term - 12 months Salary: Grade 10 - £47,181 - £50,269 Location: Sheffield (This is a hybrid role with a minimum of 3 days per week in the office) You will take control of an emerging ERP project and bring structure, clarity, and pace during the readiness phase. This is a project management role operating at programme level during mobilisation. You will align stakeholders, define what "ERP ready" looks like, and put in place a credible, deliverable plan covering readiness, procurement, and implementation. You will work closely with an external partner but retain ownership of direction, outputs, and decision-making on behalf of the organisation. Work with stakeholders in particular HR to ensure early engagement to support culture change Applications must be accompanied by a cover letter to detail how you meet the criteria as detailed within the role profile. (please see role profile attached). Please note, all applications should be made directly via our careers portal. Interviews to take place W/c 15th June 2026 About the role Establish clarity and shared understanding Bring together Finance, HR, Digital, and Corporate Services Create a single, agreed view of scope, outcomes, and priorities Resolve ambiguity and conflicting positions Clarify scope and interfaces with other key systems (assets, procurement, performance, programme mgt) Lead ERP readiness (with external partner) Coordinate current state assessment across Finance and HR Work with the external partner, Business Analysts, and SMEs to capture processes, systems, and data Define what "ERP ready" means for the organisation Translate partner outputs into a clear, owned readiness plan with actions and timelines Programme planning, resourcing, and capability Develop and own an integrated ERP project plan covering readiness, procurement, and implementation phases Produce a detailed delivery plan with milestones, dependencies, and critical pathDefine and implement a resource plan across internal teams and external partners Assess capacity across Finance, HR, and Digital teams and identify constraints and risks Define the capability required to deliver the project (BA, SME, technical, change) Establish clear roles, responsibilities, and accountabilities Ensure plans are realistic and aligned to organisational capacity Structure and mobilise delivery Stand up governance, reporting, RAID, and decision forums Lead the project team and chair the project delivery group Report to the Project Board, chaired by the Project Executive (CFO) Define ways of working across multiple workstreams Coordinate delivery across Finance, HR, Digital, and other partner teams Manage partner and stakeholders Act as the intelligent client with the external partner Hold the partner to account for quality and delivery Engage and align senior stakeholders across Finance and HR Drive decisions and maintain momentum Prepare for procurement and delivery Ensure requirements are sufficiently defined and consistent Support development of procurement approach and documentation Position the organisation to go to market with confidence Handover to permanent PM Leave a structured, governed project in place Ensure plans, risks, and ownership are clear Support transition and onboarding Key deliverables Agreed ERP scope and outcomes ERP readiness assessment and action plan Integrated ERP project plan with clear phases and dependencies Resource and capacity plan aligned to delivery phases Capability model identifying required roles and gaps Governance framework with reporting and controls in place Defined and validated requirements baseline Clear stakeholder ownership model Handover pack for permanent Project Manager About you Proven experience mobilising ERP projects in the readiness phase Strong working knowledge of Finance processes (GL, AP, AR, budgeting, reporting) within an ERP environment Strong working knowledge of HR processes (payroll, recruitment, employee lifecycle, organisational structures) within an ERP environment Experience working with ERP platforms such as Microsoft Dynamics 365 Finance and Operations, Oracle ERP Cloud, or SAP S/4HANA Experience working with external delivery partners or system integrators Strong track record of bringing structure and pace to early-stage or ambiguous delivery environments Benefits All colleagues have access to a Local Government Pension Scheme and the chance to be part of an organisation where you can really make a difference. Located in Sheffield City Centre, we are well-placed for transport links and encourage employees to take advantage of the active travel facilities. Work/life balance is extremely important to us here at SYMCA with our recognised family/friendly policies, genuine work flexibility, recognition, and shared success. In addition to the above, some of our benefits include - Holiday Entitlement - From 28 to 36 days annual leave entitlement (depending on length of service) plus bank holidays. Pro-rata for part time colleagues. Annual Leave Purchase Scheme - The ability to purchase up to a further 15 days per year in addition to your normal annual leave. Hybrid working - Our offices are a space where we come together and collaborate. Most of our roles are offered on a hybrid basis with the exception of some support roles being onsite full time. Please note, unless specified within the job advert, we cannot accommodate remote working contracts. Flexible Hours Scheme - Most roles within SYMCA work under the Flexi-Scheme which allows office-based employees' flexibility and discretion over their working hours. Under the scheme employees can accrue a defined amount of credit or debit of working hours, and to take time-off in the form of Flexi-Leave or banked Annual Leave. Rewarding You - Reducing everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more with Reward Gateway and Cycle-to-Work schemes. Training on the job - Support with upskilling skills through on-the-job training and qualifications. Professional Membership Fees - Where membership to Professional bodies is applicable to your role, SYMCA will reimburse your membership fees where applicable and following approval by Line Management. Diversity at South Yorkshire Combined Mayoral Authority Our workforce is made up of a diverse community, where we all belong and feel part of something bigger. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. All employees are eligible to request Flexible Working arrangements from day one of employment as such all requests will be considered subject to operation requirements. Where candidates share disabilities within the application process, if they demonstrate that they meet all essential criteria from the Role Profile within their application, they will automatically be invited to interview. If you require any reasonable adjustments throughout the process, please contact or include within your application form detailing the adjustment and how it will assist in managing any barriers.
Role: D365 Systems Analyst Location: Coventry (Hybrid - 2/3 Days On-Site Weekly) Salary: £40,000 - £45,000 Network IT are working with a large and well-established organisation to recruit a D365 Systems Analyst to join their Information Services team. This position centres around the configuration, development, and continuous improvement of key business systems and reporting solutions, with a primary focus on Microsoft Dynamics 365 and the Power Platform . You will collaborate closely with stakeholders across the organisation to gather requirements, deliver system enhancements, and drive improved use of data through high-quality reporting and insight generation. Role Overview As a D365 Systems Analyst , you will play a pivotal role in supporting and evolving the organisation's core data-driven systems. You will be responsible for translating business needs into functional solutions, delivering configuration and development work in a controlled and structured manner, and ensuring all changes are thoroughly tested before deployment. This is a hands-on role that blends system configuration, reporting development, change management, and user support. You will also have the opportunity to shape how systems develop over time to better meet business objectives. Key Responsibilities Work as a D365 Systems Analyst , delivering hands-on configuration within Microsoft Dynamics 365 and the Microsoft Power Platform . Configure D365 from a data and table perspective , including creating and managing entities, fields, relationships, lookups, and choice (option set) values , ensuring data structures are scalable and aligned to business needs. Gather, analyse, and document business requirements, translating them into functional system designs. Apply business analysis methodologies , including process mapping, requirements definition, and change management. Develop and maintain reports and dashboards , using tools such as Power BI , to provide meaningful business insights. Contribute to the design and optimisation of data models and structures , ensuring data integrity and usability. Deliver system changes end-to-end, including testing (SIT/UAT) , release coordination, and post-implementation support. Work closely with stakeholders to ensure solutions are aligned with operational and strategic goals. Ensure compliance with data security, GDPR, and information governance standards. Essential Skills & Experience Degree-level IT qualification or equivalent professional experience. Strong experience configuring and supporting Microsoft Dynamics 365 . Proven experience with the Microsoft Power Platform , alongside reporting tools such as Power BI . Strong understanding of databases, data structures, and reporting systems . Demonstrated ability to translate business requirements into practical system solutions. Experience delivering system changes across the full life cycle, including testing and deployment. Excellent analytical and problem-solving skills with strong attention to detail. Strong communication skills, with the ability to present complex concepts to both technical and non-technical audiences. Experience working with sensitive data, with a solid understanding of GDPR and information security principles .
22/05/2026
Full time
Role: D365 Systems Analyst Location: Coventry (Hybrid - 2/3 Days On-Site Weekly) Salary: £40,000 - £45,000 Network IT are working with a large and well-established organisation to recruit a D365 Systems Analyst to join their Information Services team. This position centres around the configuration, development, and continuous improvement of key business systems and reporting solutions, with a primary focus on Microsoft Dynamics 365 and the Power Platform . You will collaborate closely with stakeholders across the organisation to gather requirements, deliver system enhancements, and drive improved use of data through high-quality reporting and insight generation. Role Overview As a D365 Systems Analyst , you will play a pivotal role in supporting and evolving the organisation's core data-driven systems. You will be responsible for translating business needs into functional solutions, delivering configuration and development work in a controlled and structured manner, and ensuring all changes are thoroughly tested before deployment. This is a hands-on role that blends system configuration, reporting development, change management, and user support. You will also have the opportunity to shape how systems develop over time to better meet business objectives. Key Responsibilities Work as a D365 Systems Analyst , delivering hands-on configuration within Microsoft Dynamics 365 and the Microsoft Power Platform . Configure D365 from a data and table perspective , including creating and managing entities, fields, relationships, lookups, and choice (option set) values , ensuring data structures are scalable and aligned to business needs. Gather, analyse, and document business requirements, translating them into functional system designs. Apply business analysis methodologies , including process mapping, requirements definition, and change management. Develop and maintain reports and dashboards , using tools such as Power BI , to provide meaningful business insights. Contribute to the design and optimisation of data models and structures , ensuring data integrity and usability. Deliver system changes end-to-end, including testing (SIT/UAT) , release coordination, and post-implementation support. Work closely with stakeholders to ensure solutions are aligned with operational and strategic goals. Ensure compliance with data security, GDPR, and information governance standards. Essential Skills & Experience Degree-level IT qualification or equivalent professional experience. Strong experience configuring and supporting Microsoft Dynamics 365 . Proven experience with the Microsoft Power Platform , alongside reporting tools such as Power BI . Strong understanding of databases, data structures, and reporting systems . Demonstrated ability to translate business requirements into practical system solutions. Experience delivering system changes across the full life cycle, including testing and deployment. Excellent analytical and problem-solving skills with strong attention to detail. Strong communication skills, with the ability to present complex concepts to both technical and non-technical audiences. Experience working with sensitive data, with a solid understanding of GDPR and information security principles .
About Euromonitor Euromonitor International leads the world in data analytics and research into markets, industries, economies and consumers. We provide truly global insight and data on thousands of products and services; we are the first destination for organisations seeking growth. With our guidance, our clients can make bold, strategic decisions with confidence. Role Purpose The Finance Data Analyst / Scientist plays a central role in transforming how Finance, Operations, and Commercial teams leverage data to drive decision making. This hybrid position blends deep financial expertise with advanced analytics, data modelling, and visualisation/presentation capabilities. The role supports both structured reporting and highly analytical, ad hoc problem solving, ensuring that the organisation has accurate, trusted, and forward looking insight. Key Responsibilities Financial & Business Insight: Deliver advanced financial analysis, modelling, and scenario planning. Support FP&A cycles, including budgeting, forecasting, and performance reviews. Translate complex datasets into actionable recommendations for senior leadership. Provide insight across revenue, cost, margin, headcount, and operational KPIs. Support people analysis to ensure we understand our cost base and are able to report/forecast/scenario plan efficiently to a high standard. Advanced Analytics & Data Science: Support the building of predictive, statistical, and machine learning models to support forecasting and performance analysis. Use techniques such as regression modelling, clustering, forecasting algorithms, anomaly detection, and classification. Work with large datasets across Finance, Operations, Commercial, and People/Reward functions. Apply analytical thinking to solve ad hoc and strategic business challenges. Data Visualisation & Automation: Develop robust Power BI dashboards using Power Query, DAX, and strong data modelling practices. Enhance and maintain existing dashboards including financial performance, workforce planning, sales compensation, and operations insight. Build automated data refresh processes and reporting pipelines. Translate business requirements into intuitive, high impact dashboards. Data Interpretation, Mapping & Governance: Validate and map data from core systems including Dynamics 365 Finance, Salesforce, and SaaS billing platforms. Own and maintain finance KPI definitions, ensuring alignment across reporting tools. Embed reconciliation logic, audit requirements, and financial controls within data pipelines. Work closely with Data Engineering to ensure models are scalable, well documented, and governed. Ad Hoc Projects & Cross Functional Partnering: Lead and manage analytical projects spanning FP&A, Commercial, Ops, HR/Reward, and Tech. Support the business with modelling for compensation, sales commissions, workforce analytics, bonus modelling, and scenario analysis. Collaborate with stakeholders to refine project objectives, timelines, and deliverables. Support monthly, quarterly, and annual modelling cycles (e.g., bonus files, salary review models, workforce dashboards). Contribution to Data Strategy: Champion the evolution of finance data architecture and reporting standards. Identify opportunities for automation and operational efficiency. Promote data literacy within Finance and the wider business. Collaborate with the Data Product Manager to define data requirements and analytics priorities. Key Skills & Experience Finance Expertise: ACCA / CIMA / ACA qualified or part qualified strongly preferred. Strong understanding of forecasting, budgeting, cost/margin analysis, financial controls, and month end processes. Experience in FP&A, commercial finance, operational analytics, or similar finance roles. Experience in producing dashboards & recommendation led analysis covering people data/analytics including variable compensation (bonuses/commissions/annual pay reviews). Technical & Analytical Skills: Advanced Power BI skills including DAX, Power Query, M language, and data modelling. Degree in Finance, Economics, Data Science, Mathematics, Engineering, Statistics, or similar. Certifications in analytics, Power BI, SQL, Python, AI/ML, or cloud data platforms are an advantage. Strong SQL skills for querying and transforming data. Experience with Python or R for statistical analysis, modelling, and automation. Familiarity with data lakehouse environments and modern cloud based data platforms. Ability to convert business rules and finance logic into structured data models. Comfort working with APIs, large datasets, and multiple system integrations. Strong PPT/reporting skills and extensive experience in presenting dynamically to senior company leadership level. Proactive in using, testing, and benefiting from AI both in terms of efficiency, but also proactive analysis/improvements to support business growth. Data Science Capability: Predictive modelling and machine learning experience. Familiarity with libraries such as scikit learn, pandas, NumPy, or equivalent. Understanding of model evaluation, feature engineering, and algorithm selection. Soft Skills: Excellent communication skills - able to explain & present complex data clearly to nontechnical audiences and deliver the 'so what' to enable effective decision making. Strong project management, able to juggle multiple priorities and deadlines. High attention to detail and a logical, problem solving mindset. Ability to work independently with minimal guidance and collaborate effectively with cross functional partners. What Success Looks Like in This Role Delivery of high quality, timely insights that drive decision making. Power BI dashboards become trusted sources of truth across the organisation. Predictive and analytical models materially improve forecasting and operational performance. Finance logic and data definitions are consistently applied across systems. Ability to automate and reduce manual reporting to improve accuracy. Strong, productive relationships built across Finance, Research, Ops, Sales, Data Engineering, and HR/Reward. Clear, well documented data models and processes that future prove reporting. Effective handling of ad hoc analytical projects with clarity, structure, and measurable impact. Summary This is a high impact, forward looking role that blends financial acumen with data engineering alignment, analytics capability, and business partnering. It is ideal for someone who enjoys solving ambiguous analytical problems, building scalable dashboards and models, and modernising how Finance uses data. Benefits Competitive salaries, generous holiday allowances, hybrid working and, in many offices, a Core Hours policy allowing flexible start and finish times each day. Equal Employment Opportunity Statement Euromonitor International does not discriminate in employment on the basis of race, colour, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability and genetic information, age, membership in an employee organization, or other non merit factor.
20/05/2026
Full time
About Euromonitor Euromonitor International leads the world in data analytics and research into markets, industries, economies and consumers. We provide truly global insight and data on thousands of products and services; we are the first destination for organisations seeking growth. With our guidance, our clients can make bold, strategic decisions with confidence. Role Purpose The Finance Data Analyst / Scientist plays a central role in transforming how Finance, Operations, and Commercial teams leverage data to drive decision making. This hybrid position blends deep financial expertise with advanced analytics, data modelling, and visualisation/presentation capabilities. The role supports both structured reporting and highly analytical, ad hoc problem solving, ensuring that the organisation has accurate, trusted, and forward looking insight. Key Responsibilities Financial & Business Insight: Deliver advanced financial analysis, modelling, and scenario planning. Support FP&A cycles, including budgeting, forecasting, and performance reviews. Translate complex datasets into actionable recommendations for senior leadership. Provide insight across revenue, cost, margin, headcount, and operational KPIs. Support people analysis to ensure we understand our cost base and are able to report/forecast/scenario plan efficiently to a high standard. Advanced Analytics & Data Science: Support the building of predictive, statistical, and machine learning models to support forecasting and performance analysis. Use techniques such as regression modelling, clustering, forecasting algorithms, anomaly detection, and classification. Work with large datasets across Finance, Operations, Commercial, and People/Reward functions. Apply analytical thinking to solve ad hoc and strategic business challenges. Data Visualisation & Automation: Develop robust Power BI dashboards using Power Query, DAX, and strong data modelling practices. Enhance and maintain existing dashboards including financial performance, workforce planning, sales compensation, and operations insight. Build automated data refresh processes and reporting pipelines. Translate business requirements into intuitive, high impact dashboards. Data Interpretation, Mapping & Governance: Validate and map data from core systems including Dynamics 365 Finance, Salesforce, and SaaS billing platforms. Own and maintain finance KPI definitions, ensuring alignment across reporting tools. Embed reconciliation logic, audit requirements, and financial controls within data pipelines. Work closely with Data Engineering to ensure models are scalable, well documented, and governed. Ad Hoc Projects & Cross Functional Partnering: Lead and manage analytical projects spanning FP&A, Commercial, Ops, HR/Reward, and Tech. Support the business with modelling for compensation, sales commissions, workforce analytics, bonus modelling, and scenario analysis. Collaborate with stakeholders to refine project objectives, timelines, and deliverables. Support monthly, quarterly, and annual modelling cycles (e.g., bonus files, salary review models, workforce dashboards). Contribution to Data Strategy: Champion the evolution of finance data architecture and reporting standards. Identify opportunities for automation and operational efficiency. Promote data literacy within Finance and the wider business. Collaborate with the Data Product Manager to define data requirements and analytics priorities. Key Skills & Experience Finance Expertise: ACCA / CIMA / ACA qualified or part qualified strongly preferred. Strong understanding of forecasting, budgeting, cost/margin analysis, financial controls, and month end processes. Experience in FP&A, commercial finance, operational analytics, or similar finance roles. Experience in producing dashboards & recommendation led analysis covering people data/analytics including variable compensation (bonuses/commissions/annual pay reviews). Technical & Analytical Skills: Advanced Power BI skills including DAX, Power Query, M language, and data modelling. Degree in Finance, Economics, Data Science, Mathematics, Engineering, Statistics, or similar. Certifications in analytics, Power BI, SQL, Python, AI/ML, or cloud data platforms are an advantage. Strong SQL skills for querying and transforming data. Experience with Python or R for statistical analysis, modelling, and automation. Familiarity with data lakehouse environments and modern cloud based data platforms. Ability to convert business rules and finance logic into structured data models. Comfort working with APIs, large datasets, and multiple system integrations. Strong PPT/reporting skills and extensive experience in presenting dynamically to senior company leadership level. Proactive in using, testing, and benefiting from AI both in terms of efficiency, but also proactive analysis/improvements to support business growth. Data Science Capability: Predictive modelling and machine learning experience. Familiarity with libraries such as scikit learn, pandas, NumPy, or equivalent. Understanding of model evaluation, feature engineering, and algorithm selection. Soft Skills: Excellent communication skills - able to explain & present complex data clearly to nontechnical audiences and deliver the 'so what' to enable effective decision making. Strong project management, able to juggle multiple priorities and deadlines. High attention to detail and a logical, problem solving mindset. Ability to work independently with minimal guidance and collaborate effectively with cross functional partners. What Success Looks Like in This Role Delivery of high quality, timely insights that drive decision making. Power BI dashboards become trusted sources of truth across the organisation. Predictive and analytical models materially improve forecasting and operational performance. Finance logic and data definitions are consistently applied across systems. Ability to automate and reduce manual reporting to improve accuracy. Strong, productive relationships built across Finance, Research, Ops, Sales, Data Engineering, and HR/Reward. Clear, well documented data models and processes that future prove reporting. Effective handling of ad hoc analytical projects with clarity, structure, and measurable impact. Summary This is a high impact, forward looking role that blends financial acumen with data engineering alignment, analytics capability, and business partnering. It is ideal for someone who enjoys solving ambiguous analytical problems, building scalable dashboards and models, and modernising how Finance uses data. Benefits Competitive salaries, generous holiday allowances, hybrid working and, in many offices, a Core Hours policy allowing flexible start and finish times each day. Equal Employment Opportunity Statement Euromonitor International does not discriminate in employment on the basis of race, colour, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability and genetic information, age, membership in an employee organization, or other non merit factor.
ERP Application System Analyst - Wellingborough We are seeking an ERP Application System Analyst to support, optimise and enhance our Microsoft Dynamics 365 F&O platform across 13 UK sites. This role is central to ensuring our D365 system continues to evolve, supporting business processes in Finance, Manufacturing, Sales, Procurement, Logistics and more. Working closely with colleagues in the business and the IT department as well as our Microsoft support partner, you'll help maintain system performance, drive improvements, and ensure the original ERP objectives remain firmly embedded in our operations. Location: Wellingborough with multi-site support across the Whitworth Food Group (Whitworth Bros., Carr's Flour Mills, KTC Food Group) This role is a permanent position working full time, 40 hours per week. Occasional out of hours, weekend or Bank Holiday work may be required due to our 24/7 operational environment. Salary & Benefits: Competitive package + career development opportunities What we're looking for: As an ERP Application System Analyst, you will ensure the original D365 ERP objectives remain central to all system activity, working closely with the business and our Microsoft support partner to keep the platform aligned with evolving requirements. You will provide 1st and 2nd line support for the Group's ERP system and peripheral applications, escalating issues when required and maintaining a continuous cycle of process review and improvement across all sites. A key part of the role includes driving continuous improvement, master data governance, building strong communication with stakeholders, supporting D365 meetings and workshops, and promoting user understanding and adoption across the Group. You will also assist with onboarding new acquisitions or site improvement projects, ensure all changes follow established change control policies, participate in the Change Advisory Board (CAB), and support regression testing for Microsoft's quarterly updates to ensure business processes remain compliant and effective. You will regularly visit sites to identify opportunities for optimisation, contribute to mini projects that enhance systems and processes, and attend service delivery meetings with our support partner. In day to day operations, as a key member of the Applications Team you will participate in system administration, monitoring, health checks, and issue diagnosis while assisting with maintenance, patching and updates. You will help users reproduce and triage system defects, support B2B connectivity initiatives including EDI, and work across key integrations between applications and databases. Strong data handling skills are essential, including data querying and Excel expertise, alongside delivering training and maintaining up to date user materials. The role also involves completing periodic administrative tasks such as batch monitoring, error resolution, user access reviews and wider change control activities, supporting the ongoing success of D365 across 13 sites within Whitworth Bros., Carr's Flour Mills and KTC Food Group. Essential Skills and Experience: Ability to work with business leaders to gather and interpret requirements Experience with D365 F&O or another ERP system (functional or support capacity) Strong understanding of business processes across Finance, Manufacturing, Procurement, Sales or Logistics Experience supporting business applications and analysing issues Understanding of integrations, APIs and data formats (XML, JSON, CSV) Experience working independently, prioritising multiple tasks and delivering improvements Knowledge of change management, testing cycles, UAT or CAB processes Experience with user security and roles for access control and licence optimisation Strong communication skills and the ability to build relationships across sites Ability to drive continuous improvement and support user adoption Experience with EDI, integration platforms or middleware Knowledge of D365 F&O across multiple functional modules SQL skills, data querying and Excel (advanced formulas, pivots, lookups) Any software development or scripting experience Exposure to master data governance Background in supporting multi site, multi business operations Minimum Qualifications: Degree in IT or equivalent experience Relevant IT certifications or ERP training advantageous Why join our team? Stability & Growth: We're a trusted name in the industry with a proud heritage. Team Spirit: Friendly, supportive colleagues who value what you bring to the table. Opportunities for Everyone: From drivers and engineers to finance and HR-there's a place for you here. Competitive Pay & Benefits: Because your hard work deserves recognition.
18/05/2026
Full time
ERP Application System Analyst - Wellingborough We are seeking an ERP Application System Analyst to support, optimise and enhance our Microsoft Dynamics 365 F&O platform across 13 UK sites. This role is central to ensuring our D365 system continues to evolve, supporting business processes in Finance, Manufacturing, Sales, Procurement, Logistics and more. Working closely with colleagues in the business and the IT department as well as our Microsoft support partner, you'll help maintain system performance, drive improvements, and ensure the original ERP objectives remain firmly embedded in our operations. Location: Wellingborough with multi-site support across the Whitworth Food Group (Whitworth Bros., Carr's Flour Mills, KTC Food Group) This role is a permanent position working full time, 40 hours per week. Occasional out of hours, weekend or Bank Holiday work may be required due to our 24/7 operational environment. Salary & Benefits: Competitive package + career development opportunities What we're looking for: As an ERP Application System Analyst, you will ensure the original D365 ERP objectives remain central to all system activity, working closely with the business and our Microsoft support partner to keep the platform aligned with evolving requirements. You will provide 1st and 2nd line support for the Group's ERP system and peripheral applications, escalating issues when required and maintaining a continuous cycle of process review and improvement across all sites. A key part of the role includes driving continuous improvement, master data governance, building strong communication with stakeholders, supporting D365 meetings and workshops, and promoting user understanding and adoption across the Group. You will also assist with onboarding new acquisitions or site improvement projects, ensure all changes follow established change control policies, participate in the Change Advisory Board (CAB), and support regression testing for Microsoft's quarterly updates to ensure business processes remain compliant and effective. You will regularly visit sites to identify opportunities for optimisation, contribute to mini projects that enhance systems and processes, and attend service delivery meetings with our support partner. In day to day operations, as a key member of the Applications Team you will participate in system administration, monitoring, health checks, and issue diagnosis while assisting with maintenance, patching and updates. You will help users reproduce and triage system defects, support B2B connectivity initiatives including EDI, and work across key integrations between applications and databases. Strong data handling skills are essential, including data querying and Excel expertise, alongside delivering training and maintaining up to date user materials. The role also involves completing periodic administrative tasks such as batch monitoring, error resolution, user access reviews and wider change control activities, supporting the ongoing success of D365 across 13 sites within Whitworth Bros., Carr's Flour Mills and KTC Food Group. Essential Skills and Experience: Ability to work with business leaders to gather and interpret requirements Experience with D365 F&O or another ERP system (functional or support capacity) Strong understanding of business processes across Finance, Manufacturing, Procurement, Sales or Logistics Experience supporting business applications and analysing issues Understanding of integrations, APIs and data formats (XML, JSON, CSV) Experience working independently, prioritising multiple tasks and delivering improvements Knowledge of change management, testing cycles, UAT or CAB processes Experience with user security and roles for access control and licence optimisation Strong communication skills and the ability to build relationships across sites Ability to drive continuous improvement and support user adoption Experience with EDI, integration platforms or middleware Knowledge of D365 F&O across multiple functional modules SQL skills, data querying and Excel (advanced formulas, pivots, lookups) Any software development or scripting experience Exposure to master data governance Background in supporting multi site, multi business operations Minimum Qualifications: Degree in IT or equivalent experience Relevant IT certifications or ERP training advantageous Why join our team? Stability & Growth: We're a trusted name in the industry with a proud heritage. Team Spirit: Friendly, supportive colleagues who value what you bring to the table. Opportunities for Everyone: From drivers and engineers to finance and HR-there's a place for you here. Competitive Pay & Benefits: Because your hard work deserves recognition.
Here at innocent, we're on a mission to make it easier for everyone to get more fruit and veg into their bodies. We started back in 1999 and since then we've gone from selling a few smoothies at a music festival to becoming one of Europe's biggest drinks companies with around 1,000 people (and the B Corp seal of approval). It's nice to be able to say things like that but we're not patting ourselves on the back just yet. We want to show everyone that it's possible to be a successful business while looking after people and the planet too, so we're trying to get better in pretty much every way. And that's where this job comes in. Our technology landscape is growing up fast. More systems, more data, more teams shaping how things work. This role sits right in the middle of it all, helping us make smart decisions early and keep things joined up as we go. You will work closely with our Solution Architecture Lead and partner with teams across the business to make sure the choices we make today still make sense tomorrow. Whether it is a big transformation or a small change in the backlog, your role is to keep things simple, connected, and built to last. It is about helping us move forward without creating complexity we will regret later. You'll be Shaping solution options early so projects start with clear, viable paths Supporting Business as Usual changes while protecting end to end process coherence Keeping designs aligned to architectural principles and agreed guardrails Facilitating design reviews to assess risk, impact, and long term maintainability Partnering with Business Analysts to challenge and improve solution design choices Spotting opportunities to simplify, standardise, or remove unnecessary complexity Working with third party providers to review product roadmaps and identify opportunities Building trusted relationships and helping teams understand technical trade offs in simple terms You'll have Experience working within enterprise resource planning led landscapes such as Microsoft Dynamics 365 or similar platforms A strong understanding of how business processes connect across areas like supply chain, manufacturing, finance, and sales The ability to design solutions that work across multiple systems, data sources, and integrations Confidence translating complex technical ideas into clear, practical business language A collaborative approach with the confidence to challenge and guide decisions A naturally holistic mindset that connects the dots across technology and process You'll get The chance to shape how our technology landscape evolves as we grow Exposure to end to end business processes and how they are powered by technology Close collaboration with Business Analysts, project teams, and senior stakeholders The opportunity to influence decisions early, before complexity sets in A front row seat to major transformation work and the thinking behind it The space to simplify, improve, and leave things clearer than you found them We want innocent to be a great place to work, so we do lots of stuff to make people feel at home and try to make sure everyone's career is shaping up the way they want it to. There are plenty of opportunities to have a go at something new or take things further. In exchange for helping us do business in the right way, you'll get a solid rewards package that includes a salary (phew), private healthcare, a target based bonus, and a bunch of other nice things like a day off on your birthday. And yes, you get free smoothies. We also know that not all our drinkers come from the same background, or think the same - so why should we? At innocent, we want to be a great place to work where a diverse bunch of people from all backgrounds can turn up and thrive. When we hire, we want all the juice, bits, and pulp that make you who you are. Even if you don't think you can tick all the boxes, if the job sounds right for you, come and throw your hat in the ring.
18/05/2026
Full time
Here at innocent, we're on a mission to make it easier for everyone to get more fruit and veg into their bodies. We started back in 1999 and since then we've gone from selling a few smoothies at a music festival to becoming one of Europe's biggest drinks companies with around 1,000 people (and the B Corp seal of approval). It's nice to be able to say things like that but we're not patting ourselves on the back just yet. We want to show everyone that it's possible to be a successful business while looking after people and the planet too, so we're trying to get better in pretty much every way. And that's where this job comes in. Our technology landscape is growing up fast. More systems, more data, more teams shaping how things work. This role sits right in the middle of it all, helping us make smart decisions early and keep things joined up as we go. You will work closely with our Solution Architecture Lead and partner with teams across the business to make sure the choices we make today still make sense tomorrow. Whether it is a big transformation or a small change in the backlog, your role is to keep things simple, connected, and built to last. It is about helping us move forward without creating complexity we will regret later. You'll be Shaping solution options early so projects start with clear, viable paths Supporting Business as Usual changes while protecting end to end process coherence Keeping designs aligned to architectural principles and agreed guardrails Facilitating design reviews to assess risk, impact, and long term maintainability Partnering with Business Analysts to challenge and improve solution design choices Spotting opportunities to simplify, standardise, or remove unnecessary complexity Working with third party providers to review product roadmaps and identify opportunities Building trusted relationships and helping teams understand technical trade offs in simple terms You'll have Experience working within enterprise resource planning led landscapes such as Microsoft Dynamics 365 or similar platforms A strong understanding of how business processes connect across areas like supply chain, manufacturing, finance, and sales The ability to design solutions that work across multiple systems, data sources, and integrations Confidence translating complex technical ideas into clear, practical business language A collaborative approach with the confidence to challenge and guide decisions A naturally holistic mindset that connects the dots across technology and process You'll get The chance to shape how our technology landscape evolves as we grow Exposure to end to end business processes and how they are powered by technology Close collaboration with Business Analysts, project teams, and senior stakeholders The opportunity to influence decisions early, before complexity sets in A front row seat to major transformation work and the thinking behind it The space to simplify, improve, and leave things clearer than you found them We want innocent to be a great place to work, so we do lots of stuff to make people feel at home and try to make sure everyone's career is shaping up the way they want it to. There are plenty of opportunities to have a go at something new or take things further. In exchange for helping us do business in the right way, you'll get a solid rewards package that includes a salary (phew), private healthcare, a target based bonus, and a bunch of other nice things like a day off on your birthday. And yes, you get free smoothies. We also know that not all our drinkers come from the same background, or think the same - so why should we? At innocent, we want to be a great place to work where a diverse bunch of people from all backgrounds can turn up and thrive. When we hire, we want all the juice, bits, and pulp that make you who you are. Even if you don't think you can tick all the boxes, if the job sounds right for you, come and throw your hat in the ring.
Here at innocent, we're on a mission to make it easier for everyone to get more fruit and veg into their bodies. We started back in 1999 and since then we've gone from selling a few smoothies at a music festival to becoming one of Europe's biggest drinks companies with around 1,000 people (and the B Corp seal of approval). It's nice to be able to say things like that but we're not patting ourselves on the back just yet. We want to show everyone that it's possible to be a successful business while looking after people and the planet too, so we're trying to get better in pretty much every way. And that's where this job comes in. Our technology landscape is growing up fast. More systems, more data, more teams shaping how things work. This role sits right in the middle of it all, helping us make smart decisions early and keep things joined up as we go. You will work closely with our Solution Architecture Lead and partner with teams across the business to make sure the choices we make today still make sense tomorrow. Whether it is a big transformation or a small change in the backlog, your role is to keep things simple, connected, and built to last. It is about helping us move forward without creating complexity we will regret later. You'll be Shaping solution options early so projects start with clear, viable paths Supporting Business as Usual changes while protecting end to end process coherence Keeping designs aligned to architectural principles and agreed guardrails Facilitating design reviews to assess risk, impact, and long term maintainability Partnering with Business Analysts to challenge and improve solution design choices Spotting opportunities to simplify, standardise, or remove unnecessary complexity Working with third party providers to review product roadmaps and identify opportunities Building trusted relationships and helping teams understand technical trade offs in simple terms You'll have Experience working within enterprise resource planning led landscapes such as Microsoft Dynamics 365 or similar platforms A strong understanding of how business processes connect across areas like supply chain, manufacturing, finance, and sales The ability to design solutions that work across multiple systems, data sources, and integrations Confidence translating complex technical ideas into clear, practical business language A collaborative approach with the confidence to challenge and guide decisions A naturally holistic mindset that connects the dots across technology and process You'll get The chance to shape how our technology landscape evolves as we grow Exposure to end to end business processes and how they are powered by technology Close collaboration with Business Analysts, project teams, and senior stakeholders The opportunity to influence decisions early, before complexity sets in A front row seat to major transformation work and the thinking behind it The space to simplify, improve, and leave things clearer than you found them We want innocent to be a great place to work, so we do lots of stuff to make people feel at home and try to make sure everyone's career is shaping up the way they want it to. There are plenty of opportunities to have a go at something new or take things further. In exchange for helping us do business in the right way, you'll get a solid rewards package that includes a salary (phew), private healthcare, a target based bonus, and a bunch of other nice things like a day off on your birthday. And yes, you get free smoothies. We also know that not all our drinkers come from the same background, or think the same - so why should we? At innocent, we want to be a great place to work where a diverse bunch of people from all backgrounds can turn up and thrive. When we hire, we want all the juice, bits, and pulp that make you who you are. Even if you don't think you can tick all the boxes, if the job sounds right for you, come and throw your hat in the ring.
18/05/2026
Full time
Here at innocent, we're on a mission to make it easier for everyone to get more fruit and veg into their bodies. We started back in 1999 and since then we've gone from selling a few smoothies at a music festival to becoming one of Europe's biggest drinks companies with around 1,000 people (and the B Corp seal of approval). It's nice to be able to say things like that but we're not patting ourselves on the back just yet. We want to show everyone that it's possible to be a successful business while looking after people and the planet too, so we're trying to get better in pretty much every way. And that's where this job comes in. Our technology landscape is growing up fast. More systems, more data, more teams shaping how things work. This role sits right in the middle of it all, helping us make smart decisions early and keep things joined up as we go. You will work closely with our Solution Architecture Lead and partner with teams across the business to make sure the choices we make today still make sense tomorrow. Whether it is a big transformation or a small change in the backlog, your role is to keep things simple, connected, and built to last. It is about helping us move forward without creating complexity we will regret later. You'll be Shaping solution options early so projects start with clear, viable paths Supporting Business as Usual changes while protecting end to end process coherence Keeping designs aligned to architectural principles and agreed guardrails Facilitating design reviews to assess risk, impact, and long term maintainability Partnering with Business Analysts to challenge and improve solution design choices Spotting opportunities to simplify, standardise, or remove unnecessary complexity Working with third party providers to review product roadmaps and identify opportunities Building trusted relationships and helping teams understand technical trade offs in simple terms You'll have Experience working within enterprise resource planning led landscapes such as Microsoft Dynamics 365 or similar platforms A strong understanding of how business processes connect across areas like supply chain, manufacturing, finance, and sales The ability to design solutions that work across multiple systems, data sources, and integrations Confidence translating complex technical ideas into clear, practical business language A collaborative approach with the confidence to challenge and guide decisions A naturally holistic mindset that connects the dots across technology and process You'll get The chance to shape how our technology landscape evolves as we grow Exposure to end to end business processes and how they are powered by technology Close collaboration with Business Analysts, project teams, and senior stakeholders The opportunity to influence decisions early, before complexity sets in A front row seat to major transformation work and the thinking behind it The space to simplify, improve, and leave things clearer than you found them We want innocent to be a great place to work, so we do lots of stuff to make people feel at home and try to make sure everyone's career is shaping up the way they want it to. There are plenty of opportunities to have a go at something new or take things further. In exchange for helping us do business in the right way, you'll get a solid rewards package that includes a salary (phew), private healthcare, a target based bonus, and a bunch of other nice things like a day off on your birthday. And yes, you get free smoothies. We also know that not all our drinkers come from the same background, or think the same - so why should we? At innocent, we want to be a great place to work where a diverse bunch of people from all backgrounds can turn up and thrive. When we hire, we want all the juice, bits, and pulp that make you who you are. Even if you don't think you can tick all the boxes, if the job sounds right for you, come and throw your hat in the ring.