Business Development Manager Private Client / Wills & Probate Sector Salary Negotiable + Bonus Scheme SF Partners are working exclusively with a high-growth legal services business specialising in Wills, Probate, Estate Planning and Private Client services to appoint a commercially driven Business Development Manager. This is a senior strategic hire responsible for building and owning the firm's introducer and referral partner ecosystem across the UK. The successful candidate will play a key role in driving organic revenue growth through the development of long-term relationships with professional introducers, including IFAs, accountants, estate agents, funeral directors, care providers and private banking networks. Reporting directly into the Chief Growth Officer, this role offers significant autonomy and the opportunity to shape the firm's channel strategy during an exciting period of expansion. The Opportunity The Business Development Manager will take ownership of the full introducer lifecycle - from strategy and origination through to onboarding, relationship management and commercial performance optimisation. This is an ideal opportunity for an experienced partnerships or relationship-led sales professional who thrives in a consultative, commercially accountable environment and is comfortable operating with senior external stakeholders. Key Responsibilities Channel Strategy & Partnerships Execute and refine the firm's introducer partnership strategy Identify high-value referral channels and prioritise growth opportunities Originate, negotiate and onboard new introducer partnerships Ensure all commercial arrangements remain compliant with SRA guidelines and internal governance frameworks Relationship Management Develop strong long-term relationships with existing introducer partners Conduct regular account reviews and pipeline meetings Create feedback loops around lead quality, conversion performance and client outcomes Maintain accurate CRM records and reporting standards Brand Development & Market Engagement Deliver education-led business development initiatives including CPD sessions, webinars and technical updates Represent the business at industry events, networking forums and professional panels Support wider brand visibility within the private client and estate planning market Commercial Performance Work closely with internal commercial and operational teams to track: lead generation performance conversion rates cost per acquisition lifetime value by introducer segment Continuously optimise channel performance and resource allocation About You We are keen to speak with candidates who have: Proven experience in partnership development, business development or introducer relationship management Strong commercial acumen with the ability to drive measurable revenue growth Experience within legal services, wealth management, financial services, probate, estate planning or related professional services sectors Excellent stakeholder management and presentation skills A consultative, relationship-led approach to business development Strong organisational skills with experience managing pipelines and CRM systems Package Salary: Negotiable Bonus / OTE: 30-60% of base salary Quarterly performance accelerators Hybrid working flexibility Significant progression opportunity within a scaling business Apply for a confidential discussion regarding this opportunity, please contact SF Partners directly.
28/05/2026
Full time
Business Development Manager Private Client / Wills & Probate Sector Salary Negotiable + Bonus Scheme SF Partners are working exclusively with a high-growth legal services business specialising in Wills, Probate, Estate Planning and Private Client services to appoint a commercially driven Business Development Manager. This is a senior strategic hire responsible for building and owning the firm's introducer and referral partner ecosystem across the UK. The successful candidate will play a key role in driving organic revenue growth through the development of long-term relationships with professional introducers, including IFAs, accountants, estate agents, funeral directors, care providers and private banking networks. Reporting directly into the Chief Growth Officer, this role offers significant autonomy and the opportunity to shape the firm's channel strategy during an exciting period of expansion. The Opportunity The Business Development Manager will take ownership of the full introducer lifecycle - from strategy and origination through to onboarding, relationship management and commercial performance optimisation. This is an ideal opportunity for an experienced partnerships or relationship-led sales professional who thrives in a consultative, commercially accountable environment and is comfortable operating with senior external stakeholders. Key Responsibilities Channel Strategy & Partnerships Execute and refine the firm's introducer partnership strategy Identify high-value referral channels and prioritise growth opportunities Originate, negotiate and onboard new introducer partnerships Ensure all commercial arrangements remain compliant with SRA guidelines and internal governance frameworks Relationship Management Develop strong long-term relationships with existing introducer partners Conduct regular account reviews and pipeline meetings Create feedback loops around lead quality, conversion performance and client outcomes Maintain accurate CRM records and reporting standards Brand Development & Market Engagement Deliver education-led business development initiatives including CPD sessions, webinars and technical updates Represent the business at industry events, networking forums and professional panels Support wider brand visibility within the private client and estate planning market Commercial Performance Work closely with internal commercial and operational teams to track: lead generation performance conversion rates cost per acquisition lifetime value by introducer segment Continuously optimise channel performance and resource allocation About You We are keen to speak with candidates who have: Proven experience in partnership development, business development or introducer relationship management Strong commercial acumen with the ability to drive measurable revenue growth Experience within legal services, wealth management, financial services, probate, estate planning or related professional services sectors Excellent stakeholder management and presentation skills A consultative, relationship-led approach to business development Strong organisational skills with experience managing pipelines and CRM systems Package Salary: Negotiable Bonus / OTE: 30-60% of base salary Quarterly performance accelerators Hybrid working flexibility Significant progression opportunity within a scaling business Apply for a confidential discussion regarding this opportunity, please contact SF Partners directly.
Role Overview We are looking for a hands-on Head of Performance to lead and deliver the B2B digital lead generation strategy, including performance marketing, website optimisation, and telesales optimisation initiatives across the business. This role combines strategic leadership with practical execution, making it ideal for someone who is equally comfortable setting direction and rolling up their sleeves to implement campaigns, analyse data, and improve digital performance. Working in a fast-paced environment, across a diverse range of companies that make up the K3 Advisory Group, you will work closely across sales & marketing to deliver leads, wins and revenue goals. Reporting into the Chief Growth Officer, you will help lead the digital transformation establishing both system and channel end-to-end integrations, RevOps reporting funnel to day-to-day optimisation working with telesales teams and leading the digital and paid media marketing functions. The successful candidate will own the digital roadmap, manage key platforms and agencies, and drive measurable growth across acquisition, engagement, and conversion channels. Key Responsibilities Digital Strategy & Leadership: Develop and execute the company's digital strategy aligned with commercial goals, delivering a RevOps reporting system managing the end-to-end pipeline in a high-velocity sales environment Expand the paid & non-paid channel mix delivering monthly, quarterly to annual lead targets, while improving the marketing cost and ROAS % and pipeline conversion ratios, working with sales Manage and grow the digital team including paid media specialists, paid search managers, SEO functions (technical to front-end content optimisation and link building), and CRO, while working with the CRM and automation teams, connecting the customer experience to wider campaigns delivered by the marketing team Identify opportunities for growth across digital channels Report on digital performance to senior leadership Hands-On Delivery: Strategic Leadership: Own and execute the comprehensive marketing roadmap, managing substantial budgets and ensuring alignment with business KPIs Omnichannel Growth: Oversee SEO, Paid Media (Search, Social, Display), and Affiliate programmes to drive high-quality traffic and qualified lead conversions Future-Proofing: Lead our GEO (Generative Engine Optimisation) and AI integration strategies to ensure we stay ahead of shifts in search behaviour and operational efficiency Campaign & Ad creation: working with the creative teams and agency where appropriate, you will deliver the creative and ad roadmap for optimal channel effectiveness Conversion Excellence: Work closely with product/web teams on Conversion Rate Optimisation (CRO) to streamline the user journey and increase onsite value Stakeholder Management: Confidently pitch new strategies, budget increases, or creative concepts to internal stakeholders and external partners. Performance & Analytics: RevOps: Build RevOps reporting dashboards in Salesforce, managing the end-to-end lead pipeline across telesales and marketing teams Performance Analysis: Build and maintain monthly performance reports using Google Data Studio (Looker Studio), providing actionable insights Attribution: Build the attribution model delivering the overall target bCPL to marketing cost % while establishing transparency on channel contribution to revenue Integrations: Working alongside the Salesforce Administrators and development teams you will set up the API integrations to event tags to deliver a healthy pipeline optimised to sales performance Customer Journey Connectivity: Working with the marketing automation and CRM teams you will support on the end-to-end customer journey, including lead scoring to upsell/cross-sell initiatives Team & Stakeholder Management: Manage external agencies and freelancers Collaborate with sales, marketing, product, and IT teams Develop, grow and mentor junior to mid-level digital team members where applicable Establish performance metrics and team KPIs aligned to lead, win and revenue goals Ensure projects are delivered on time and within budget Required Skills & Experience: 7-10 years' experience in digital marketing or digital leadership roles Experience in B2B high-velocity lead generation Strong hands-on experience with: o Google Analytics / GA4 o Search platforms (Google Ads & Bing) o Display platforms such as GDN or Stackadapt o Paid social including Meta, LinkedIn, YouTube and TikTok o SEO including technical SEO, content optimisation to link building strategies o Website optimisation leading CRO functions o CMS platforms (WordPress, Webflow, Shopify, etc.) o CRM and marketing automation systems TechStack: o SEOClarity/SEMRush or equivalent, Looker Studio, Attribution software such as DreamData, CRO tools such as VWO, Hotjar or , PPCprotect or equivalent Strong commercial awareness and analytical skills Technical experience including API/CAPI/Event tag integrations with platforms such as Salesforce to attribution/reporting tooling Experience managing agencies and digital budgets Excellent communication and stakeholder management abilities Knowledge of UX/UI principles Familiarity with HTML/CSS or technical SEO Experience with Salesforce, Salesforce Marketing Cloud or similar platforms
28/05/2026
Full time
Role Overview We are looking for a hands-on Head of Performance to lead and deliver the B2B digital lead generation strategy, including performance marketing, website optimisation, and telesales optimisation initiatives across the business. This role combines strategic leadership with practical execution, making it ideal for someone who is equally comfortable setting direction and rolling up their sleeves to implement campaigns, analyse data, and improve digital performance. Working in a fast-paced environment, across a diverse range of companies that make up the K3 Advisory Group, you will work closely across sales & marketing to deliver leads, wins and revenue goals. Reporting into the Chief Growth Officer, you will help lead the digital transformation establishing both system and channel end-to-end integrations, RevOps reporting funnel to day-to-day optimisation working with telesales teams and leading the digital and paid media marketing functions. The successful candidate will own the digital roadmap, manage key platforms and agencies, and drive measurable growth across acquisition, engagement, and conversion channels. Key Responsibilities Digital Strategy & Leadership: Develop and execute the company's digital strategy aligned with commercial goals, delivering a RevOps reporting system managing the end-to-end pipeline in a high-velocity sales environment Expand the paid & non-paid channel mix delivering monthly, quarterly to annual lead targets, while improving the marketing cost and ROAS % and pipeline conversion ratios, working with sales Manage and grow the digital team including paid media specialists, paid search managers, SEO functions (technical to front-end content optimisation and link building), and CRO, while working with the CRM and automation teams, connecting the customer experience to wider campaigns delivered by the marketing team Identify opportunities for growth across digital channels Report on digital performance to senior leadership Hands-On Delivery: Strategic Leadership: Own and execute the comprehensive marketing roadmap, managing substantial budgets and ensuring alignment with business KPIs Omnichannel Growth: Oversee SEO, Paid Media (Search, Social, Display), and Affiliate programmes to drive high-quality traffic and qualified lead conversions Future-Proofing: Lead our GEO (Generative Engine Optimisation) and AI integration strategies to ensure we stay ahead of shifts in search behaviour and operational efficiency Campaign & Ad creation: working with the creative teams and agency where appropriate, you will deliver the creative and ad roadmap for optimal channel effectiveness Conversion Excellence: Work closely with product/web teams on Conversion Rate Optimisation (CRO) to streamline the user journey and increase onsite value Stakeholder Management: Confidently pitch new strategies, budget increases, or creative concepts to internal stakeholders and external partners. Performance & Analytics: RevOps: Build RevOps reporting dashboards in Salesforce, managing the end-to-end lead pipeline across telesales and marketing teams Performance Analysis: Build and maintain monthly performance reports using Google Data Studio (Looker Studio), providing actionable insights Attribution: Build the attribution model delivering the overall target bCPL to marketing cost % while establishing transparency on channel contribution to revenue Integrations: Working alongside the Salesforce Administrators and development teams you will set up the API integrations to event tags to deliver a healthy pipeline optimised to sales performance Customer Journey Connectivity: Working with the marketing automation and CRM teams you will support on the end-to-end customer journey, including lead scoring to upsell/cross-sell initiatives Team & Stakeholder Management: Manage external agencies and freelancers Collaborate with sales, marketing, product, and IT teams Develop, grow and mentor junior to mid-level digital team members where applicable Establish performance metrics and team KPIs aligned to lead, win and revenue goals Ensure projects are delivered on time and within budget Required Skills & Experience: 7-10 years' experience in digital marketing or digital leadership roles Experience in B2B high-velocity lead generation Strong hands-on experience with: o Google Analytics / GA4 o Search platforms (Google Ads & Bing) o Display platforms such as GDN or Stackadapt o Paid social including Meta, LinkedIn, YouTube and TikTok o SEO including technical SEO, content optimisation to link building strategies o Website optimisation leading CRO functions o CMS platforms (WordPress, Webflow, Shopify, etc.) o CRM and marketing automation systems TechStack: o SEOClarity/SEMRush or equivalent, Looker Studio, Attribution software such as DreamData, CRO tools such as VWO, Hotjar or , PPCprotect or equivalent Strong commercial awareness and analytical skills Technical experience including API/CAPI/Event tag integrations with platforms such as Salesforce to attribution/reporting tooling Experience managing agencies and digital budgets Excellent communication and stakeholder management abilities Knowledge of UX/UI principles Familiarity with HTML/CSS or technical SEO Experience with Salesforce, Salesforce Marketing Cloud or similar platforms
We have an exciting opportunity for a positive and ambitious Supervisor to join Team OB. As an OB Supervisor, you will work as part of the store management team to help drive sales through exceptional customer service and outstanding operational standards. Confident and engaging, you will manage the store in the absence of the Store Manager and Assistant Store Manager and bring a sense of fun and a real enthusiasm for OB that will rub off on the team and our customers. This will be a flexible contract, meaning you will have a fixed number of hours you will work per week across a variety of days and shifts. Your rota will be communicated to you in advance by your line manager. We are open to having conversations about working flexibly. A bit about us At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work. Having fun is key, and a playful and positive approach creates an optimistic environment. We don't take ourselves too seriously, but we are serious about what we do. Our team knows their stuff. They're confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility. More about the role OB Supervisors will: Contribute to the store's sales growth through commercial analysis, including footfall, conversions, and other key performance indicators. Ensure the team has an awareness of the store's sales target and current performance, as well as their impact on KPIs. Act as a role model, by delivering exceptional customer experiences and help the team to achieve similar high standards. Hold daily briefing sessions to share information about store targets and focuses, in the Store Manager's absence or at their request. Support the team in the manager's absence. Follow company guidelines for all cash handling including till transactions and cashing up. Review and action replenishment needs regularly to ensure top sellers and new products are readily available and the store is fully merchandised to company standards at all times. Follow all company health and safety and security guidelines. Bonas Benefits: Generous employee discount up to 60% off all OB products Free access to our 24 hour employee assistance programme with Optima Health - offering financial, emotional and vocational support Flexible holiday - 30 days (including bank holidays) - increasing to 35 days with length of service Annual discretionary profit related bonus scheme Free membership for our Westfield Health Cash Plan or Private Medical Auto-enrolment into our pension plan Refer a Friend incentive Enhanced maternity, paternity, adoption and shared parental leave Equity, Diversity and Inclusivity Voice network and EDI team Mental Health First Aider support Education and support through 360L eLearning platform Free refreshments and treats in store What we look for: Experience in retail at supervisor or key holder level. Positivity, vibrancy and ready to take on anything. Someone who's kind, helpful and considerate towards customers and team members alike. Exceptional organisation skills and a natural multi-tasking ability. Commercial awareness. Ambition, resourcefulness and someone who's looking for opportunities to learn more. Equity, Diversity & Inclusion at OB At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work. It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities. Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme. To read more about our ED&I commitments, head over to the EDI page on our website:
28/05/2026
Full time
We have an exciting opportunity for a positive and ambitious Supervisor to join Team OB. As an OB Supervisor, you will work as part of the store management team to help drive sales through exceptional customer service and outstanding operational standards. Confident and engaging, you will manage the store in the absence of the Store Manager and Assistant Store Manager and bring a sense of fun and a real enthusiasm for OB that will rub off on the team and our customers. This will be a flexible contract, meaning you will have a fixed number of hours you will work per week across a variety of days and shifts. Your rota will be communicated to you in advance by your line manager. We are open to having conversations about working flexibly. A bit about us At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work. Having fun is key, and a playful and positive approach creates an optimistic environment. We don't take ourselves too seriously, but we are serious about what we do. Our team knows their stuff. They're confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility. More about the role OB Supervisors will: Contribute to the store's sales growth through commercial analysis, including footfall, conversions, and other key performance indicators. Ensure the team has an awareness of the store's sales target and current performance, as well as their impact on KPIs. Act as a role model, by delivering exceptional customer experiences and help the team to achieve similar high standards. Hold daily briefing sessions to share information about store targets and focuses, in the Store Manager's absence or at their request. Support the team in the manager's absence. Follow company guidelines for all cash handling including till transactions and cashing up. Review and action replenishment needs regularly to ensure top sellers and new products are readily available and the store is fully merchandised to company standards at all times. Follow all company health and safety and security guidelines. Bonas Benefits: Generous employee discount up to 60% off all OB products Free access to our 24 hour employee assistance programme with Optima Health - offering financial, emotional and vocational support Flexible holiday - 30 days (including bank holidays) - increasing to 35 days with length of service Annual discretionary profit related bonus scheme Free membership for our Westfield Health Cash Plan or Private Medical Auto-enrolment into our pension plan Refer a Friend incentive Enhanced maternity, paternity, adoption and shared parental leave Equity, Diversity and Inclusivity Voice network and EDI team Mental Health First Aider support Education and support through 360L eLearning platform Free refreshments and treats in store What we look for: Experience in retail at supervisor or key holder level. Positivity, vibrancy and ready to take on anything. Someone who's kind, helpful and considerate towards customers and team members alike. Exceptional organisation skills and a natural multi-tasking ability. Commercial awareness. Ambition, resourcefulness and someone who's looking for opportunities to learn more. Equity, Diversity & Inclusion at OB At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work. It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities. Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme. To read more about our ED&I commitments, head over to the EDI page on our website:
About Beresfords Beresfords is one of Essex's largest and most established independent estate agents, with a history dating back to 1968. We provide various property-based services which include residential sales, lettings, property management, mortgages, surveying, and commercial agency trading across multiple brands. With ambitious plans for growth especially within the digital space, we require an experienced specialist in AI & Digital Automation to play a vital role in developing our strategy to achieve continued growth and success especially in terms of effective customer engagement. The Role This is a genuinely exciting, stretching, and diverse role that will digress between various internal Divisions and be at the heart of all marketing and technology-based initiatives. You will be responsible for owning and developing our AI and automation capabilities across all group brands - from customer journey automation and AI-generated content through to website performance, SEO, and competitor research. Our AI & Digital Specialist will be responsible for developing and managing related projects from inception to completion collaborating closely with senior stakeholders, marketing teams, and external partners to ensure our digital infrastructure is both cutting-edge and effective. The successful candidate will also retain the necessary skills and experience to help identify new opportunities to improve efficiency, engagement, and conversion through smart use of technology. Key Responsibilities AI Content & Avatar Platforms Own and develop our use of AI video and avatar creation platforms for customer communications, internal training materials, and marketing campaigns. Script, produce and iterate AI-generated video content across multiple brands and audiences. Evaluate and recommend new AI content platforms as the landscape evolves. Marketing Automation & Customer Journeys Design, build and optimise automated customer journeys across the full sales and lettings lifecycle - from initial enquiry through to completion and beyond. Manage and develop integrations with email and SMS automation platforms. Use behavioural data and segmentation to personalise comms at scale and improve conversion rates at key journey touchpoints. Work with CRM data to ensure clean, accurate audience segmentation and lead routing. Prompt Engineering & AI Tooling Write, evaluate, and refine prompts for LLM-based tools used across the business - including content generation, data processing, and internal productivity workflows. Stay current with developments across leading AI models and advise on best-fit tools. Help build and maintain AI-powered internal tools, portals, or workflows where appropriate - collaborating with developers or directly in no-code/low-code environments. Champion responsible, effective AI use across the group and help upskill colleagues where relevant. Video Production & Studio Management Produce high-quality video assets for use in AI avatar creation, podcast production, and internal/external communications. Edit video and audio to a professional broadcast standard using industry-standard software - Adobe Premiere Pro, DaVinci Resolve (including plugins such as Boris FX Continuum), Adobe Audition, or equivalent. Apply professional audio processing techniques to deliver polished, broadcast ready audio across all output formats. Build and manage a repeatable, documented studio workflow that ensures consistency of output across shoots. Train and upskill colleagues and team members on studio setup, filming best practice, and basic editing - building in house capability over time. Maintain and manage production equipment, flagging upgrade or replacement needs as required. CRM Integration & Data Personalisation Work hands on with multiple CRM platforms to ensure customer data is structured, clean, and flowing correctly into the right marketing channels and automation tools. Collaborate with internal stakeholders and external agencies to identify and map available data sources - through webhooks, API endpoints, and platform integrations - and determine how data can be used to power personalised communications. Keep up to date with evolving CRM capabilities and data integration options, and proactively recommend improvements to how we capture, store, and use customer data. Skills & Experience Essential Demonstrable hands on experience with AI video/avatar platforms (Synthesia, HeyGen, D ID or similar). Proven experience designing and managing automated marketing customer journeys using tools such as Force24, Integrated Interest, HubSpot or similar. Strong working knowledge of prompt engineering - able to write effective prompts for a range of LLMs and use cases. Practical understanding of major AI/LLM platforms and their relative strengths (OpenAI GPT, Anthropic Claude, Google Gemini, etc.). Confident managing and maintaining websites built on WordPress or similar CMS platforms. Solid SEO knowledge - both technical and content - with experience using SEMrush and/or Ahrefs. Comfortable working with Google Analytics 4 (GA4), Google Tag Manager and Google Search Console. Proven ability to set up and operate a professional video/audio studio - camera, lighting, teleprompter, audio capture. Proficient in video editing software to a professional standard: Adobe Premiere Pro and/or DaVinci Resolve, including use of professional plugins (e.g. Boris FX Continuum). Experience with audio processing and post production using Adobe Audition or equivalent. Experience producing content for multiple output formats - social, web, internal training, podcasts. Ability to manage multiple projects and stakeholders simultaneously in a fast moving environment. Desirable Experience working in or with estate agency, property, or financial services sectors. Familiarity with Reapit CRM or other property specific CRM platforms. Knowledge of no-code/low code tools for workflow automation / content generation. Understanding of data privacy, GDPR and compliance in a digital marketing context. Basic HTML/CSS knowledge. What We're Looking For We're not just looking for someone who can follow a brief. Our specialist will be genuinely curious about where AI and automation are heading, especially within the property industry, be forward thinking and creative. We want somebody who has the desire and ability to make a noticeable contribution to the digital functionality of our business and be comfortable operating independently, effectively prioritising tasks, whilst also being able to interact effectively with fellow work colleagues and third party specialists. The ability to translate complex technical concepts into plain language for senior stakeholders will also be particularly important and effectively problem solve any technical challenges which may arise within their area of responsibility. We believe the successful candidate will thrive within this role where they will be both supported and encouraged by a dedicated team of property professionals. They will be someone who remains 'ahead of the game' in terms of the ever changing AI & Digital landscapes, gets energised by developing related enhancements to our internal processes and adopts a pro active approach to solving any related problems. As a business we are very customer focused so anyone joining us must share the same values as us - that a customer's journey with our business should be consistently positive. They should feel like they are our only client and not simply a name on an internal database. What We Offer Funded training and distance learning if considered appropriate. A generous basic salary in excess of £50,000p/a with additional performance related bonuses. Realistic OTE £55,000-£60,000p/a, dependent on related experience and performance. Company Pension. Internal referral scheme offering additional financial rewards. Allocated parking. Flexible working - minimum of 1 day from home after successful completion of initial probationary period. 24 days annual leave plus all bank holidays and your birthday day off, as and when it falls on a normal working day. Hours: Monday - Thursday 8.30am to 6.00pm, Fridays 8.30am to 5.30pm. A structured career path. Access to the latest AI tools and platforms - with ongoing investment by the Company in related technology. An enthusiastic, committed, supportive and collaborative workforce. Direct access to senior decision makers.
28/05/2026
Full time
About Beresfords Beresfords is one of Essex's largest and most established independent estate agents, with a history dating back to 1968. We provide various property-based services which include residential sales, lettings, property management, mortgages, surveying, and commercial agency trading across multiple brands. With ambitious plans for growth especially within the digital space, we require an experienced specialist in AI & Digital Automation to play a vital role in developing our strategy to achieve continued growth and success especially in terms of effective customer engagement. The Role This is a genuinely exciting, stretching, and diverse role that will digress between various internal Divisions and be at the heart of all marketing and technology-based initiatives. You will be responsible for owning and developing our AI and automation capabilities across all group brands - from customer journey automation and AI-generated content through to website performance, SEO, and competitor research. Our AI & Digital Specialist will be responsible for developing and managing related projects from inception to completion collaborating closely with senior stakeholders, marketing teams, and external partners to ensure our digital infrastructure is both cutting-edge and effective. The successful candidate will also retain the necessary skills and experience to help identify new opportunities to improve efficiency, engagement, and conversion through smart use of technology. Key Responsibilities AI Content & Avatar Platforms Own and develop our use of AI video and avatar creation platforms for customer communications, internal training materials, and marketing campaigns. Script, produce and iterate AI-generated video content across multiple brands and audiences. Evaluate and recommend new AI content platforms as the landscape evolves. Marketing Automation & Customer Journeys Design, build and optimise automated customer journeys across the full sales and lettings lifecycle - from initial enquiry through to completion and beyond. Manage and develop integrations with email and SMS automation platforms. Use behavioural data and segmentation to personalise comms at scale and improve conversion rates at key journey touchpoints. Work with CRM data to ensure clean, accurate audience segmentation and lead routing. Prompt Engineering & AI Tooling Write, evaluate, and refine prompts for LLM-based tools used across the business - including content generation, data processing, and internal productivity workflows. Stay current with developments across leading AI models and advise on best-fit tools. Help build and maintain AI-powered internal tools, portals, or workflows where appropriate - collaborating with developers or directly in no-code/low-code environments. Champion responsible, effective AI use across the group and help upskill colleagues where relevant. Video Production & Studio Management Produce high-quality video assets for use in AI avatar creation, podcast production, and internal/external communications. Edit video and audio to a professional broadcast standard using industry-standard software - Adobe Premiere Pro, DaVinci Resolve (including plugins such as Boris FX Continuum), Adobe Audition, or equivalent. Apply professional audio processing techniques to deliver polished, broadcast ready audio across all output formats. Build and manage a repeatable, documented studio workflow that ensures consistency of output across shoots. Train and upskill colleagues and team members on studio setup, filming best practice, and basic editing - building in house capability over time. Maintain and manage production equipment, flagging upgrade or replacement needs as required. CRM Integration & Data Personalisation Work hands on with multiple CRM platforms to ensure customer data is structured, clean, and flowing correctly into the right marketing channels and automation tools. Collaborate with internal stakeholders and external agencies to identify and map available data sources - through webhooks, API endpoints, and platform integrations - and determine how data can be used to power personalised communications. Keep up to date with evolving CRM capabilities and data integration options, and proactively recommend improvements to how we capture, store, and use customer data. Skills & Experience Essential Demonstrable hands on experience with AI video/avatar platforms (Synthesia, HeyGen, D ID or similar). Proven experience designing and managing automated marketing customer journeys using tools such as Force24, Integrated Interest, HubSpot or similar. Strong working knowledge of prompt engineering - able to write effective prompts for a range of LLMs and use cases. Practical understanding of major AI/LLM platforms and their relative strengths (OpenAI GPT, Anthropic Claude, Google Gemini, etc.). Confident managing and maintaining websites built on WordPress or similar CMS platforms. Solid SEO knowledge - both technical and content - with experience using SEMrush and/or Ahrefs. Comfortable working with Google Analytics 4 (GA4), Google Tag Manager and Google Search Console. Proven ability to set up and operate a professional video/audio studio - camera, lighting, teleprompter, audio capture. Proficient in video editing software to a professional standard: Adobe Premiere Pro and/or DaVinci Resolve, including use of professional plugins (e.g. Boris FX Continuum). Experience with audio processing and post production using Adobe Audition or equivalent. Experience producing content for multiple output formats - social, web, internal training, podcasts. Ability to manage multiple projects and stakeholders simultaneously in a fast moving environment. Desirable Experience working in or with estate agency, property, or financial services sectors. Familiarity with Reapit CRM or other property specific CRM platforms. Knowledge of no-code/low code tools for workflow automation / content generation. Understanding of data privacy, GDPR and compliance in a digital marketing context. Basic HTML/CSS knowledge. What We're Looking For We're not just looking for someone who can follow a brief. Our specialist will be genuinely curious about where AI and automation are heading, especially within the property industry, be forward thinking and creative. We want somebody who has the desire and ability to make a noticeable contribution to the digital functionality of our business and be comfortable operating independently, effectively prioritising tasks, whilst also being able to interact effectively with fellow work colleagues and third party specialists. The ability to translate complex technical concepts into plain language for senior stakeholders will also be particularly important and effectively problem solve any technical challenges which may arise within their area of responsibility. We believe the successful candidate will thrive within this role where they will be both supported and encouraged by a dedicated team of property professionals. They will be someone who remains 'ahead of the game' in terms of the ever changing AI & Digital landscapes, gets energised by developing related enhancements to our internal processes and adopts a pro active approach to solving any related problems. As a business we are very customer focused so anyone joining us must share the same values as us - that a customer's journey with our business should be consistently positive. They should feel like they are our only client and not simply a name on an internal database. What We Offer Funded training and distance learning if considered appropriate. A generous basic salary in excess of £50,000p/a with additional performance related bonuses. Realistic OTE £55,000-£60,000p/a, dependent on related experience and performance. Company Pension. Internal referral scheme offering additional financial rewards. Allocated parking. Flexible working - minimum of 1 day from home after successful completion of initial probationary period. 24 days annual leave plus all bank holidays and your birthday day off, as and when it falls on a normal working day. Hours: Monday - Thursday 8.30am to 6.00pm, Fridays 8.30am to 5.30pm. A structured career path. Access to the latest AI tools and platforms - with ongoing investment by the Company in related technology. An enthusiastic, committed, supportive and collaborative workforce. Direct access to senior decision makers.
We have an exciting opportunity for a positive and ambitious Supervisor to join Team OB. As an OB Supervisor, you will work as part of the store management team to help drive sales through exceptional customer service and outstanding operational standards. Confident and engaging, you will manage the store in the absence of the Store Manager and Assistant Store Manager and bring a sense of fun and a real enthusiasm for OB that will rub off on the team and our customers. This will be a flexible contract, meaning you will have a fixed number of hours you will work per week across a variety of days and shifts. Your rota will be communicated to you in advance by your line manager. We are open to having conversations about working flexibly. A bit about us At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work. Having fun is key, and a playful and positive approach creates an optimistic environment. We don't take ourselves too seriously, but we are serious about what we do. Our team knows their stuff. They're confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility. More about the role OB Supervisors will: Contribute to the store's sales growth through commercial analysis, including footfall, conversions, and other key performance indicators. Ensure the team has an awareness of the store's sales target and current performance, as well as their impact on KPIs. Act as a role model, by delivering exceptional customer experiences and help the team to achieve similar high standards. Hold daily briefing sessions to share information about store targets and focuses, in the Store Manager's absence or at their request. Support the team in the manager's absence. Follow company guidelines for all cash handling including till transactions and cashing up. Review and action replenishment needs regularly to ensure top sellers and new products are readily available and the store is fully merchandised to company standards at all times. Follow all company health and safety and security guidelines. Bonas Benefits: Generous employee discount up to 60% off all OB products Free access to our 24 hour employee assistance programme with Optima Health - offering financial, emotional and vocational support Flexible holiday - 30 days (including bank holidays) - increasing to 35 days with length of service Annual discretionary profit related bonus scheme Free membership for our Westfield Health Cash Plan or Private Medical Auto-enrolment into our pension plan Refer a Friend incentive Enhanced maternity, paternity, adoption and shared parental leave Equity, Diversity and Inclusivity Voice network and EDI team Mental Health First Aider support Education and support through 360L eLearning platform Free refreshments and treats in store What we look for: Experience in retail at supervisor or key holder level. Positivity, vibrancy and ready to take on anything. Someone who's kind, helpful and considerate towards customers and team members alike. Exceptional organisation skills and a natural multi-tasking ability. Commercial awareness. Ambition, resourcefulness and someone who's looking for opportunities to learn more. Equity, Diversity & Inclusion at OB At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work. It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities. Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme. To read more about our ED&I commitments, head over to the EDI page on our website:
28/05/2026
Full time
We have an exciting opportunity for a positive and ambitious Supervisor to join Team OB. As an OB Supervisor, you will work as part of the store management team to help drive sales through exceptional customer service and outstanding operational standards. Confident and engaging, you will manage the store in the absence of the Store Manager and Assistant Store Manager and bring a sense of fun and a real enthusiasm for OB that will rub off on the team and our customers. This will be a flexible contract, meaning you will have a fixed number of hours you will work per week across a variety of days and shifts. Your rota will be communicated to you in advance by your line manager. We are open to having conversations about working flexibly. A bit about us At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work. Having fun is key, and a playful and positive approach creates an optimistic environment. We don't take ourselves too seriously, but we are serious about what we do. Our team knows their stuff. They're confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility. More about the role OB Supervisors will: Contribute to the store's sales growth through commercial analysis, including footfall, conversions, and other key performance indicators. Ensure the team has an awareness of the store's sales target and current performance, as well as their impact on KPIs. Act as a role model, by delivering exceptional customer experiences and help the team to achieve similar high standards. Hold daily briefing sessions to share information about store targets and focuses, in the Store Manager's absence or at their request. Support the team in the manager's absence. Follow company guidelines for all cash handling including till transactions and cashing up. Review and action replenishment needs regularly to ensure top sellers and new products are readily available and the store is fully merchandised to company standards at all times. Follow all company health and safety and security guidelines. Bonas Benefits: Generous employee discount up to 60% off all OB products Free access to our 24 hour employee assistance programme with Optima Health - offering financial, emotional and vocational support Flexible holiday - 30 days (including bank holidays) - increasing to 35 days with length of service Annual discretionary profit related bonus scheme Free membership for our Westfield Health Cash Plan or Private Medical Auto-enrolment into our pension plan Refer a Friend incentive Enhanced maternity, paternity, adoption and shared parental leave Equity, Diversity and Inclusivity Voice network and EDI team Mental Health First Aider support Education and support through 360L eLearning platform Free refreshments and treats in store What we look for: Experience in retail at supervisor or key holder level. Positivity, vibrancy and ready to take on anything. Someone who's kind, helpful and considerate towards customers and team members alike. Exceptional organisation skills and a natural multi-tasking ability. Commercial awareness. Ambition, resourcefulness and someone who's looking for opportunities to learn more. Equity, Diversity & Inclusion at OB At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work. It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities. Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme. To read more about our ED&I commitments, head over to the EDI page on our website:
White Stuff was established in 1985 through a simple idea. This idea grew and now we have shops and concessions in the UK and internationally, selling women's and men's clothing as well as beautiful accessories and homeware. Our original prints (all designed in house), intricate details and considered design touches reflect our personality and make us subtly distinctive. Our people are at the heart of our brand, constantly moving and driving us forward. We're sociable, talented and like minded and we're not hierarchical or political in how we do business. We encourage entrepreneurial ideas and accountability at all levels. Who you are: A confident and knowledgeable leader, with an entrepreneurial spirit. Ambitious, positive and energetic with a passion to succeed. Proven record of driving growth through trading and operational efficiency. A commercially minded strategic thinker with strong analytical skills. A team player, holding a pivotable role within the trading team. Proactive, adaptable, and comfortable managing change in a fast paced retail environment. Primary objective of the job: The Ecommerce Trading Manager is responsible for delivering budgeted demand through the day to day trading of all White Stuff websites. Working closely with the Digital Marketing, Digital Optimisation and wider eCommerce teams, the role exists to maximise conversion, elevate customer experience and drive profitable growth. This is a commercially led role that sits at the heart of the Ecommerce team. The Ecommerce Trading Manager translates trading data and customer insight into clear actions - ensuring the right product is in front of the right customer at the right time, and that on site activity is always aligned to the wider business priorities. What you'll be doing: Own the weekly and seasonal trading plan, reacting to performance with timely interventions across product, pricing and on site activity Develop the daily phasing of the budget across all KPIs Report on daily, weekly and monthly performance, providing clear commentary and insight for the wider business Issue revised forecasts on an ongoing basis and share unit forecasts with the DC Monitor competitor activity and on site trends, bringing actionable recommendations to the wider team Partner with the Digital Marketing Manager to ensure campaign activity is aligned to trading priorities and stock availability Work with the Digital Optimisation Manager to build and prioritise the on site testing roadmap, using trading insight to inform hypotheses Liaise with the Buying & Merchandising team to understand the range and priorities in terms of trading the stock Work with the creative team to keep all assets updated and fresh whilst prioritising commercial opportunities Work closely with the data and imagery team to ensure all websites are kept up to date and new products launch on time Work with the Customer team to achieve customer acquisition and retention targets Develop the merchandising strategy, mixing visual merchandising and algorithm based rules to deliver the best product presentation whilst increasing product views and demand Monitor and optimise on site search results Monitor product reviews and adjust product presentation accordingly Optimise product recommendations to increase basket size Analyse returns data to inform product presentation and flag issues to Buying and Merchandising teams Manage the trading calendar, working cross functionally to ensure timely and effective execution Lead the online trading team to ensure perfect execution across all channels and websites What you'll need: Proven experience in an Ecommerce trading or management role, ideally within fashion, lifestyle or retail Strong commercial acumen with a track record of delivering against demand and revenue targets Experience owning and reporting on Ecommerce KPIs including conversion, AOV, sessions, demand and margin Solid understanding of on site merchandising, including algorithm based and manual rules Experience working cross functionally with digital marketing, optimisation teams, creative and buying/merchandising teams Confidence with web analytics tools such as Google Analytics or equivalent Experience managing a team, with the ability to develop and coach others Strong communication skills - able to present trading performance clearly to senior stakeholders Ability to demonstrate commercial awareness with an understanding of consumer trends and competitors Strong analytical and numerical skills, with confidence using data to drive decisions. Excellent relationship building and negotiation skills Highly organised, collaborative, and commercially focused What we will offer you: As an Ecommerce Trading Manager at White Stuff you will be entitled to an array of great benefits, some of which include: Hybrid working Annual bonus opportunity 2 extra (paid!) days off per year to volunteer in the local community Subsidised BUPA Dental Insurance Healthcare cash plan and Life Assurance Interest free season ticket loan We are committed to creating an environment where we can all be proud to work and be ourselves. Part of this commitment is being an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, and age England, United Kingdom of Great Britain and Northern Ireland
27/05/2026
Full time
White Stuff was established in 1985 through a simple idea. This idea grew and now we have shops and concessions in the UK and internationally, selling women's and men's clothing as well as beautiful accessories and homeware. Our original prints (all designed in house), intricate details and considered design touches reflect our personality and make us subtly distinctive. Our people are at the heart of our brand, constantly moving and driving us forward. We're sociable, talented and like minded and we're not hierarchical or political in how we do business. We encourage entrepreneurial ideas and accountability at all levels. Who you are: A confident and knowledgeable leader, with an entrepreneurial spirit. Ambitious, positive and energetic with a passion to succeed. Proven record of driving growth through trading and operational efficiency. A commercially minded strategic thinker with strong analytical skills. A team player, holding a pivotable role within the trading team. Proactive, adaptable, and comfortable managing change in a fast paced retail environment. Primary objective of the job: The Ecommerce Trading Manager is responsible for delivering budgeted demand through the day to day trading of all White Stuff websites. Working closely with the Digital Marketing, Digital Optimisation and wider eCommerce teams, the role exists to maximise conversion, elevate customer experience and drive profitable growth. This is a commercially led role that sits at the heart of the Ecommerce team. The Ecommerce Trading Manager translates trading data and customer insight into clear actions - ensuring the right product is in front of the right customer at the right time, and that on site activity is always aligned to the wider business priorities. What you'll be doing: Own the weekly and seasonal trading plan, reacting to performance with timely interventions across product, pricing and on site activity Develop the daily phasing of the budget across all KPIs Report on daily, weekly and monthly performance, providing clear commentary and insight for the wider business Issue revised forecasts on an ongoing basis and share unit forecasts with the DC Monitor competitor activity and on site trends, bringing actionable recommendations to the wider team Partner with the Digital Marketing Manager to ensure campaign activity is aligned to trading priorities and stock availability Work with the Digital Optimisation Manager to build and prioritise the on site testing roadmap, using trading insight to inform hypotheses Liaise with the Buying & Merchandising team to understand the range and priorities in terms of trading the stock Work with the creative team to keep all assets updated and fresh whilst prioritising commercial opportunities Work closely with the data and imagery team to ensure all websites are kept up to date and new products launch on time Work with the Customer team to achieve customer acquisition and retention targets Develop the merchandising strategy, mixing visual merchandising and algorithm based rules to deliver the best product presentation whilst increasing product views and demand Monitor and optimise on site search results Monitor product reviews and adjust product presentation accordingly Optimise product recommendations to increase basket size Analyse returns data to inform product presentation and flag issues to Buying and Merchandising teams Manage the trading calendar, working cross functionally to ensure timely and effective execution Lead the online trading team to ensure perfect execution across all channels and websites What you'll need: Proven experience in an Ecommerce trading or management role, ideally within fashion, lifestyle or retail Strong commercial acumen with a track record of delivering against demand and revenue targets Experience owning and reporting on Ecommerce KPIs including conversion, AOV, sessions, demand and margin Solid understanding of on site merchandising, including algorithm based and manual rules Experience working cross functionally with digital marketing, optimisation teams, creative and buying/merchandising teams Confidence with web analytics tools such as Google Analytics or equivalent Experience managing a team, with the ability to develop and coach others Strong communication skills - able to present trading performance clearly to senior stakeholders Ability to demonstrate commercial awareness with an understanding of consumer trends and competitors Strong analytical and numerical skills, with confidence using data to drive decisions. Excellent relationship building and negotiation skills Highly organised, collaborative, and commercially focused What we will offer you: As an Ecommerce Trading Manager at White Stuff you will be entitled to an array of great benefits, some of which include: Hybrid working Annual bonus opportunity 2 extra (paid!) days off per year to volunteer in the local community Subsidised BUPA Dental Insurance Healthcare cash plan and Life Assurance Interest free season ticket loan We are committed to creating an environment where we can all be proud to work and be ourselves. Part of this commitment is being an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, and age England, United Kingdom of Great Britain and Northern Ireland
Who We Are VML, part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human first, award-winning work for blue chip client partners including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca-Cola Company, and Wendy's. The agency is recognized by the Forrester Wave reports, as a Leader among Marketing Creative and Content Service Providers, Commerce Services, Global Digital Experience Services, Global Marketing Services and, most recently, Marketing Measurement & Optimization. In addition, VML's specialist health network, VML Health, is one of the world's largest and most awarded health agencies. VML's global network is powered by 26,000 talented people across 55+ markets, with principal offices in Kansas City, New York, Detroit, London, São Paulo, Shanghai, Singapore, and Sydney. WPP is the trusted growth partner for the world's leading brands. We unite cutting edge media intelligence and data solutions, world class creativity, next generation production, transformative enterprise solutions and expert strategic counsel in a single company - powered by exceptional talent and our agentic marketing platform, WPP Open - to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit Programme Manager with extensive experience including experience managing small programmes of work needed to join our team This is a London based Contract role. The opportunity: You lead teams to deliver high quality, complex project(s) on budget and within a specified timeframe to achieve the potential benefits defined in the business case. You work closely with the Account Director to achieve productivity goals and contribute to the organisation's overall success. What you'll be doing: Accountable for all delivery across the programme Analyse, evaluate, and overcome programme risks, and produce accurate programme reports for management and stakeholders. Maintain organisational standards of satisfaction, quality, and performance, including the creation and implementation of ways of working at the start of a programme. Create and implement effective ways of working at the start of the programme and ensure these are adhered to throughout the project lifecycle. Track and manage dependencies between projects and workstreams, creating programme level plans to ensure these are addressed. Ensure programme goals are reached by keeping the workstreams updated on progress and any changes that need to be made. Provide support and guidance to project managers within your account and line management for several project managers outside of your account. Maintain a resource plan showing resource commitment across the projects and keep track of potential end dates in association with functional lead personnel. Track resource requests and manage fulfilment of these requests internally or externally as appropriate. Develop strong relationships with WTC team members and client stakeholders at all levels. Work with the client to understand their vision and plan the programme of work to successfully achieve that vision to the greatest effect. Define and implement programme level governance in conjunction with the client. Manage third party vendors on behalf of the client. What we want from you: Experience in managing multiple teams across different workstreams. As a minimum, if in a team management role, this should be at least 20 people. A good understanding of the software development lifecycle & release management. Proven track record in the successful delivery of an ecommerce migration/Re-platform. Strong stakeholder management skills. Excellent negotiation skills and an ability to handle sensitive issues with tact & diplomacy. Exposure to medium to large scale fixed price project delivery. Experience in multi vendor management. Experience in managing people and financial budgets (including programme budgeting, monitoring financials etc.) ideally in an eCommerce environment. Experience of overseeing 3rd parties. Excellent risk management skills. Minimum of three years' experience working in an Agile environment. Proven track record of working with organisations moving from Waterfall to Agile delivery approaches. Working knowledge of Agile frameworks, Scrum and Kanban. Effective leadership skills with experience of managing other project managers. Strong time management & organisational skills. Excellent communication and relationship management skills. Good commercial knowledge, experience of contract negotiations would be advantageous. Software Application Development related Project management experience (min 6 years). Proficient with Microsoft Office Packages, especially MS Excel and MS PowerPoint. Excellent verbal and written communication skills in English. Minimum BA/BS degree with a major in information management, marketing, communications, business or other closely related areas is an advantage. What we can offer you: Alongside the opportunity to work with some of the most exciting brands around the world, we'll also prioritise your career development and help you grow your skills. We'll empower you to make a difference, allow you to be yourself, and respect who you are. Our culture thrives on our core values, designed for impact driven individuals: Heart, Brains and Courage. We lead with Heart, fostering empathy and trust where genuine connections and human centric work flourish. We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges. And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday. AT VML Enterprise Solutions Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world's leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi channel growth for world leading brands. We work with some of the most exciting brands such as The Coca Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes Benz, Johnson & Johnson, Nestlé, Sainsbury's, Selfridges, Shell and Tiffany & Co. We've built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business. As our business grows internationally, we're looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client's successes and believe that anyone can show creative bravery no matter what their role is in the team. We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. VML is a WPP agency (NYSE: WPP). For more information, please visit , and follow along on Instagram, LinkedIn, and X.
27/05/2026
Full time
Who We Are VML, part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human first, award-winning work for blue chip client partners including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca-Cola Company, and Wendy's. The agency is recognized by the Forrester Wave reports, as a Leader among Marketing Creative and Content Service Providers, Commerce Services, Global Digital Experience Services, Global Marketing Services and, most recently, Marketing Measurement & Optimization. In addition, VML's specialist health network, VML Health, is one of the world's largest and most awarded health agencies. VML's global network is powered by 26,000 talented people across 55+ markets, with principal offices in Kansas City, New York, Detroit, London, São Paulo, Shanghai, Singapore, and Sydney. WPP is the trusted growth partner for the world's leading brands. We unite cutting edge media intelligence and data solutions, world class creativity, next generation production, transformative enterprise solutions and expert strategic counsel in a single company - powered by exceptional talent and our agentic marketing platform, WPP Open - to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit Programme Manager with extensive experience including experience managing small programmes of work needed to join our team This is a London based Contract role. The opportunity: You lead teams to deliver high quality, complex project(s) on budget and within a specified timeframe to achieve the potential benefits defined in the business case. You work closely with the Account Director to achieve productivity goals and contribute to the organisation's overall success. What you'll be doing: Accountable for all delivery across the programme Analyse, evaluate, and overcome programme risks, and produce accurate programme reports for management and stakeholders. Maintain organisational standards of satisfaction, quality, and performance, including the creation and implementation of ways of working at the start of a programme. Create and implement effective ways of working at the start of the programme and ensure these are adhered to throughout the project lifecycle. Track and manage dependencies between projects and workstreams, creating programme level plans to ensure these are addressed. Ensure programme goals are reached by keeping the workstreams updated on progress and any changes that need to be made. Provide support and guidance to project managers within your account and line management for several project managers outside of your account. Maintain a resource plan showing resource commitment across the projects and keep track of potential end dates in association with functional lead personnel. Track resource requests and manage fulfilment of these requests internally or externally as appropriate. Develop strong relationships with WTC team members and client stakeholders at all levels. Work with the client to understand their vision and plan the programme of work to successfully achieve that vision to the greatest effect. Define and implement programme level governance in conjunction with the client. Manage third party vendors on behalf of the client. What we want from you: Experience in managing multiple teams across different workstreams. As a minimum, if in a team management role, this should be at least 20 people. A good understanding of the software development lifecycle & release management. Proven track record in the successful delivery of an ecommerce migration/Re-platform. Strong stakeholder management skills. Excellent negotiation skills and an ability to handle sensitive issues with tact & diplomacy. Exposure to medium to large scale fixed price project delivery. Experience in multi vendor management. Experience in managing people and financial budgets (including programme budgeting, monitoring financials etc.) ideally in an eCommerce environment. Experience of overseeing 3rd parties. Excellent risk management skills. Minimum of three years' experience working in an Agile environment. Proven track record of working with organisations moving from Waterfall to Agile delivery approaches. Working knowledge of Agile frameworks, Scrum and Kanban. Effective leadership skills with experience of managing other project managers. Strong time management & organisational skills. Excellent communication and relationship management skills. Good commercial knowledge, experience of contract negotiations would be advantageous. Software Application Development related Project management experience (min 6 years). Proficient with Microsoft Office Packages, especially MS Excel and MS PowerPoint. Excellent verbal and written communication skills in English. Minimum BA/BS degree with a major in information management, marketing, communications, business or other closely related areas is an advantage. What we can offer you: Alongside the opportunity to work with some of the most exciting brands around the world, we'll also prioritise your career development and help you grow your skills. We'll empower you to make a difference, allow you to be yourself, and respect who you are. Our culture thrives on our core values, designed for impact driven individuals: Heart, Brains and Courage. We lead with Heart, fostering empathy and trust where genuine connections and human centric work flourish. We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges. And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday. AT VML Enterprise Solutions Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world's leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi channel growth for world leading brands. We work with some of the most exciting brands such as The Coca Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes Benz, Johnson & Johnson, Nestlé, Sainsbury's, Selfridges, Shell and Tiffany & Co. We've built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business. As our business grows internationally, we're looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client's successes and believe that anyone can show creative bravery no matter what their role is in the team. We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. VML is a WPP agency (NYSE: WPP). For more information, please visit , and follow along on Instagram, LinkedIn, and X.
National Museum of the Royal Navy
Portsmouth, Hampshire
Web Performance and SEO Manager Salary (Grade 6): £35,588 - £40,131 per annum (dependent upon experience) Hours: 37.5 hours per week - permanent contract Location: Royal Navy Museums, Portsmouth Historic Dockyard with the opportunity for hybrid working (a combination of working onsite and from home). Drive Performance. Optimise Journeys. Deliver Revenue. Royal Navy Museums (RNM) tells the extraordinary story of the Royal Navy - its global influence, rich heritage, and continuing relevance today. As a national museum with sites across the UK, we care for one of the world's most significant maritime collections and welcome visitors from across the globe. We are now seeking a Web Performance and SEO Manager to take ownership of our website and digital purchase journeys as core drivers of revenue and audience growth. This is a great opportunity to join the team This is a pivotal role within our newly structured marketing function. Working within the Performance and CRM team, you will: Lead the optimisation of website performance, focusing on conversion and revenue generation Develop and deliver a structured testing and experimentation programme Improve SEO performance to drive high-quality, high-intent traffic Analyse digital journeys to identify and prioritise improvements Work with developers and digital partners to enhance user experience and checkout performance Ensure digital activity is aligned with commercial priorities and delivering measurable impact You will report to the Performance and CRM Lead and work closely with campaign, content and CRM colleagues to ensure that demand is effectively converted into revenue. What you can bring We are looking for a commercially minded digital specialist with strong expertise in performance optimisation and conversion. You will bring: Experience in web performance, CRO or e commerce optimisation Strong understanding of analytics platforms and testing methodologies Knowledge of SEO and digital acquisition Understanding of user experience and conversion behaviour Experience working with developers and digital platforms The ability to prioritise effectively and focus on high impact improvements Strong communication skills and the ability to influence stakeholders What we offer The opportunity to be part of a friendly and diverse workplace within a unique heritage environment. Group pension plan with Royal London (6% employer contributions, 2% employee contributions and death in service benefit). 25 days' annual leave (plus bank holidays), increasing to 30 days after 5 years' service, with the option to purchase additional leave. Enhanced maternity/adoption and paternity pay. Flexible and hybrid working. Employee Assistance Programme. Paid professional membership fees. Free admission to other national museums and attractions within the reciprocal agreement. Discounts at our shops and cafes. Free and discounted tickets for family and friends. A range of other benefits including cycle to work, employer supported volunteering leave, mobile tech, etc. Paid reservist leave. We want you to succeed and showcase your skills and experiences, so if you are invited to interview, we will share our interview questions with you ahead of time. If you would like to have an informal discussion regarding the role, please contact Sharna Bennett, Performance and CRM Lead All applicants are asked to apply by 4 June 2026. If you require reasonable adjustments to the application process, please contact the People team at This post requires a DBS check and the right to work in the UK. Please note we cannot currently sponsor work visas.
27/05/2026
Full time
Web Performance and SEO Manager Salary (Grade 6): £35,588 - £40,131 per annum (dependent upon experience) Hours: 37.5 hours per week - permanent contract Location: Royal Navy Museums, Portsmouth Historic Dockyard with the opportunity for hybrid working (a combination of working onsite and from home). Drive Performance. Optimise Journeys. Deliver Revenue. Royal Navy Museums (RNM) tells the extraordinary story of the Royal Navy - its global influence, rich heritage, and continuing relevance today. As a national museum with sites across the UK, we care for one of the world's most significant maritime collections and welcome visitors from across the globe. We are now seeking a Web Performance and SEO Manager to take ownership of our website and digital purchase journeys as core drivers of revenue and audience growth. This is a great opportunity to join the team This is a pivotal role within our newly structured marketing function. Working within the Performance and CRM team, you will: Lead the optimisation of website performance, focusing on conversion and revenue generation Develop and deliver a structured testing and experimentation programme Improve SEO performance to drive high-quality, high-intent traffic Analyse digital journeys to identify and prioritise improvements Work with developers and digital partners to enhance user experience and checkout performance Ensure digital activity is aligned with commercial priorities and delivering measurable impact You will report to the Performance and CRM Lead and work closely with campaign, content and CRM colleagues to ensure that demand is effectively converted into revenue. What you can bring We are looking for a commercially minded digital specialist with strong expertise in performance optimisation and conversion. You will bring: Experience in web performance, CRO or e commerce optimisation Strong understanding of analytics platforms and testing methodologies Knowledge of SEO and digital acquisition Understanding of user experience and conversion behaviour Experience working with developers and digital platforms The ability to prioritise effectively and focus on high impact improvements Strong communication skills and the ability to influence stakeholders What we offer The opportunity to be part of a friendly and diverse workplace within a unique heritage environment. Group pension plan with Royal London (6% employer contributions, 2% employee contributions and death in service benefit). 25 days' annual leave (plus bank holidays), increasing to 30 days after 5 years' service, with the option to purchase additional leave. Enhanced maternity/adoption and paternity pay. Flexible and hybrid working. Employee Assistance Programme. Paid professional membership fees. Free admission to other national museums and attractions within the reciprocal agreement. Discounts at our shops and cafes. Free and discounted tickets for family and friends. A range of other benefits including cycle to work, employer supported volunteering leave, mobile tech, etc. Paid reservist leave. We want you to succeed and showcase your skills and experiences, so if you are invited to interview, we will share our interview questions with you ahead of time. If you would like to have an informal discussion regarding the role, please contact Sharna Bennett, Performance and CRM Lead All applicants are asked to apply by 4 June 2026. If you require reasonable adjustments to the application process, please contact the People team at This post requires a DBS check and the right to work in the UK. Please note we cannot currently sponsor work visas.
We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition. From Manchester to New York, we're powered by a team of over 2500 people who work together, lead by example, and think BIG. With us, you'll go further, faster. What are you waiting for? The role: We are seeking a commercially driven and data-focused Ecommerce Manager - Subscriptions to lead and scale the subscription business for a fast-growing global performance nutrition brand similar to Myprotein. This role will own the end-to-end subscription strategy, execution, and optimisation across web, mobile, and CRM touchpoints - with the goal of driving recurring revenue, improving customer lifetime value (LTV), and reducing churn. You will work cross-functionally with trading, marketing, CRM, product, tech, and customer service teams to deliver best-in-class subscription experiences. As an Ecommerce Manager (Subscriptions) you'll: Own the subscription P&L and recurring revenue targets Develop and execute a roadmap to grow subscriber acquisition, retention, and LTV Identify new subscription models (bundles, tiered plans, loyalty integrations, member exclusives) Optimise pricing, discount structures, and incentives Trading & Commercial Performance: Manage weekly and monthly subscription performance reporting Analyse churn, retention cohorts, AOV, and renewal rates Identify trading opportunities to increase conversion to subscription at PDP and basket stages Partner with category and merchandising teams to prioritise subscription first SKUs Own subscription UX across PDP, basket, checkout, and account areas Develop A/B testing roadmap to improve subscription conversion and reduce cancellation Work with UX and CRO teams to optimise subscriber journeys Improve clarity of value proposition and subscription benefits messaging Partner with CRM to design lifecycle journeys (welcome, replenishment reminders, win back) Develop churn-reduction strategies (pause options, swap products, flexible frequency) Implement segmentation strategies to personalise offers Technical & Platform Management: Manage subscription platform performance and integrations Work with product and development teams on feature enhancements Ensure subscription functionality is scalable and optimised for global markets Data & Insights: Build dashboards tracking subscriber growth, churn, retention, ARPU, and LTV Use cohort analysis to identify retention levers Conduct post campaign analysis and recommend improvements What skills and experience do I need for this role? Experience owning or managing a subscription or recurring revenue P&L Proven ability to grow subscriber acquisition, retention, and lifetime value (LTV) Strong commercial and trading analysis skills, including reporting on churn, retention, AOV, and renewal rates Experience identifying conversion opportunities across the eCommerce funnel (PDP, basket, checkout) Knowledge of onsite optimisation and CRO, including running A/B testing programmes Experience improving customer journeys and subscription UX Collaboration with CRM teams to deliver lifecycle marketing (welcome, reminders, win back campaigns) Experience designing churn reduction and retention strategies Ability to work with product, engineering, and platform teams to manage subscription technology Experience analysing subscriber data, cohorts, and performance dashboards Strong data driven decision making and post campaign analysis What's in it for me? Access bespoke development programmes designed by our in house L&D team. Develop your expertise through our upskilling programme delivered with an industry leading training provider. Enhanced Leave 25 days annual leave plus bank holidays. Don't want to work on your birthday? We don't either! Enjoy your day off on us. Enhanced maternity and paternity pay, depending on length of service. Up to 10 days compassionate leave. Buy back up to 3 days each year. Access face to face and virtual appointments with our in house GP. Access our 24/7 Employee Assistance Programme (EAP), provided by Bupa. State of the art on site gym. Access to our on site physio. Other Perks Save up to 12% on the cost of personal tech through our salary sacrifice scheme. Subsidised bus pass from Manchester City Centre to our ICON office. Up to 50% staff discount on THG brands. On site staff shop. Access to on site barber. Know someone who would be perfect for THG? Refer them and get up to £1,000 when they pass their probation. Anniversary gifts when you hit 5 and 10 years of service. We are an equal opportunities employer. We're committed to creating a diverse and inclusive workplace that allows everyone to thrive, and strongly encourage all candidates from all backgrounds and identities to apply. THG is proud to be a Disability Confident & Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.
27/05/2026
Full time
We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition. From Manchester to New York, we're powered by a team of over 2500 people who work together, lead by example, and think BIG. With us, you'll go further, faster. What are you waiting for? The role: We are seeking a commercially driven and data-focused Ecommerce Manager - Subscriptions to lead and scale the subscription business for a fast-growing global performance nutrition brand similar to Myprotein. This role will own the end-to-end subscription strategy, execution, and optimisation across web, mobile, and CRM touchpoints - with the goal of driving recurring revenue, improving customer lifetime value (LTV), and reducing churn. You will work cross-functionally with trading, marketing, CRM, product, tech, and customer service teams to deliver best-in-class subscription experiences. As an Ecommerce Manager (Subscriptions) you'll: Own the subscription P&L and recurring revenue targets Develop and execute a roadmap to grow subscriber acquisition, retention, and LTV Identify new subscription models (bundles, tiered plans, loyalty integrations, member exclusives) Optimise pricing, discount structures, and incentives Trading & Commercial Performance: Manage weekly and monthly subscription performance reporting Analyse churn, retention cohorts, AOV, and renewal rates Identify trading opportunities to increase conversion to subscription at PDP and basket stages Partner with category and merchandising teams to prioritise subscription first SKUs Own subscription UX across PDP, basket, checkout, and account areas Develop A/B testing roadmap to improve subscription conversion and reduce cancellation Work with UX and CRO teams to optimise subscriber journeys Improve clarity of value proposition and subscription benefits messaging Partner with CRM to design lifecycle journeys (welcome, replenishment reminders, win back) Develop churn-reduction strategies (pause options, swap products, flexible frequency) Implement segmentation strategies to personalise offers Technical & Platform Management: Manage subscription platform performance and integrations Work with product and development teams on feature enhancements Ensure subscription functionality is scalable and optimised for global markets Data & Insights: Build dashboards tracking subscriber growth, churn, retention, ARPU, and LTV Use cohort analysis to identify retention levers Conduct post campaign analysis and recommend improvements What skills and experience do I need for this role? Experience owning or managing a subscription or recurring revenue P&L Proven ability to grow subscriber acquisition, retention, and lifetime value (LTV) Strong commercial and trading analysis skills, including reporting on churn, retention, AOV, and renewal rates Experience identifying conversion opportunities across the eCommerce funnel (PDP, basket, checkout) Knowledge of onsite optimisation and CRO, including running A/B testing programmes Experience improving customer journeys and subscription UX Collaboration with CRM teams to deliver lifecycle marketing (welcome, reminders, win back campaigns) Experience designing churn reduction and retention strategies Ability to work with product, engineering, and platform teams to manage subscription technology Experience analysing subscriber data, cohorts, and performance dashboards Strong data driven decision making and post campaign analysis What's in it for me? Access bespoke development programmes designed by our in house L&D team. Develop your expertise through our upskilling programme delivered with an industry leading training provider. Enhanced Leave 25 days annual leave plus bank holidays. Don't want to work on your birthday? We don't either! Enjoy your day off on us. Enhanced maternity and paternity pay, depending on length of service. Up to 10 days compassionate leave. Buy back up to 3 days each year. Access face to face and virtual appointments with our in house GP. Access our 24/7 Employee Assistance Programme (EAP), provided by Bupa. State of the art on site gym. Access to our on site physio. Other Perks Save up to 12% on the cost of personal tech through our salary sacrifice scheme. Subsidised bus pass from Manchester City Centre to our ICON office. Up to 50% staff discount on THG brands. On site staff shop. Access to on site barber. Know someone who would be perfect for THG? Refer them and get up to £1,000 when they pass their probation. Anniversary gifts when you hit 5 and 10 years of service. We are an equal opportunities employer. We're committed to creating a diverse and inclusive workplace that allows everyone to thrive, and strongly encourage all candidates from all backgrounds and identities to apply. THG is proud to be a Disability Confident & Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.
United Cerebral Palsy of Georgia
Basingstoke, Hampshire
Senior Ecommerce & Digital Shelf Manager, EMEA Basingstoke - Hybrid (3 days in the office 2 WFH) 50,000 - 70,000 + bonus + full benefits An exciting opportunity to join a global consumer goods business with a portfolio of leading brands across beauty, personal care and lifestyle categories, sold through major retailers and ecommerce platforms across EMEA. Ecommerce is a key growth priority, with increasing focus on digital shelf excellence, retailer search visibility, and online conversion across ecommerce retailers beyond Amazon. This role will play an important part in helping shape and scale that capability across Europe. The Role Reporting into the Head of Ecommerce EMEA, we are looking for a commercially minded ecommerce professional to help accelerate online performance across key retailers in EMEA. This role sits at the intersection of ecommerce, search visibility, digital shelf optimisation, and retailer performance. You will work closely with the country teams to identify areas of underperformance, implement high impact improvements, and help scale a more structured approach across markets. The role has a particular focus on accelerating performance across strategic ecommerce retailers outside of Amazon, where there is significant opportunity to build capability and unlock growth. This is a hands on role with genuine scope. You will be a key hire in this area, helping shape how ecommerce performance is improved across Europe. Key Responsibilities Improve Digital Shelf Performance Audit and optimise product visibility and performance across key retailers including Boots, Argos, Zalando, Bol, Coolblue, MediaMarkt and others. Analyse search visibility, content quality, traffic trends, and competitor activity. Identify quick wins and longer term opportunities to improve ranking, conversion, and sales performance. Turn Insight into Action Optimise titles, descriptions, imagery, and product content within retailer specific requirements. Use data and tools such as SEMrush and Similarweb to prioritise activity. Build clear action plans focused on commercial impact. Build a Scalable Ecommerce Optimisation Model Develop frameworks, templates, and best practices for digital shelf optimisation. Create a structured and repeatable way of improving ecommerce performance across retailers and markets. Help establish reporting and prioritisation processes. Deploy Across EMEA Markets Partner with local teams across Germany, France, Netherlands, Nordics, Spain, and Italy. Support market teams in implementing recommendations and improving execution. Influence stakeholders through clear communication and collaborative ways of working. Help Shape Ecommerce Growth Identify where effort and investment should be focused across retailers and categories. Support broader ecommerce growth initiatives and capability building across the business. About You You are analytical, commercially aware, and comfortable getting hands on to solve problems. You enjoy turning insight into action and are motivated by delivering measurable results. You will come from an ecommerce, digital shelf, online trading, or retail media background, ideally within beauty, fashion, lifestyle, or consumer goods categories. You are curious about how brands perform online, naturally spot opportunities for improvement, and have the mindset to move quickly, take ownership, and follow things through. Skills & Experience Essential Experience in ecommerce, digital shelf, or online retail performance roles. Strong analytical capability with confidence using data to identify opportunities. Experience working across ecommerce retailers outside of Amazon, including omnichannel retailers and pure play ecommerce. Familiarity with SEO, onsite search optimisation, or ecommerce content optimisation. Strong organisational and prioritisation skills. Comfortable working cross functionally across multiple markets and stakeholders. Preferred Experience within beauty, fashion, lifestyle, or consumer goods brands. Experience using tools such as SEMrush and Similarweb. Experience with PIM platforms such as Salsify. Why Join? This is an opportunity to help build and shape a growing ecommerce capability from the ground up. You will work closely with senior leadership, have visibility across multiple international markets, and play a key role in accelerating ecommerce growth across EMEA. For the right person, this role offers the chance to make a visible impact quickly and help define how ecommerce performance is approached across the organisation in the years ahead.
27/05/2026
Full time
Senior Ecommerce & Digital Shelf Manager, EMEA Basingstoke - Hybrid (3 days in the office 2 WFH) 50,000 - 70,000 + bonus + full benefits An exciting opportunity to join a global consumer goods business with a portfolio of leading brands across beauty, personal care and lifestyle categories, sold through major retailers and ecommerce platforms across EMEA. Ecommerce is a key growth priority, with increasing focus on digital shelf excellence, retailer search visibility, and online conversion across ecommerce retailers beyond Amazon. This role will play an important part in helping shape and scale that capability across Europe. The Role Reporting into the Head of Ecommerce EMEA, we are looking for a commercially minded ecommerce professional to help accelerate online performance across key retailers in EMEA. This role sits at the intersection of ecommerce, search visibility, digital shelf optimisation, and retailer performance. You will work closely with the country teams to identify areas of underperformance, implement high impact improvements, and help scale a more structured approach across markets. The role has a particular focus on accelerating performance across strategic ecommerce retailers outside of Amazon, where there is significant opportunity to build capability and unlock growth. This is a hands on role with genuine scope. You will be a key hire in this area, helping shape how ecommerce performance is improved across Europe. Key Responsibilities Improve Digital Shelf Performance Audit and optimise product visibility and performance across key retailers including Boots, Argos, Zalando, Bol, Coolblue, MediaMarkt and others. Analyse search visibility, content quality, traffic trends, and competitor activity. Identify quick wins and longer term opportunities to improve ranking, conversion, and sales performance. Turn Insight into Action Optimise titles, descriptions, imagery, and product content within retailer specific requirements. Use data and tools such as SEMrush and Similarweb to prioritise activity. Build clear action plans focused on commercial impact. Build a Scalable Ecommerce Optimisation Model Develop frameworks, templates, and best practices for digital shelf optimisation. Create a structured and repeatable way of improving ecommerce performance across retailers and markets. Help establish reporting and prioritisation processes. Deploy Across EMEA Markets Partner with local teams across Germany, France, Netherlands, Nordics, Spain, and Italy. Support market teams in implementing recommendations and improving execution. Influence stakeholders through clear communication and collaborative ways of working. Help Shape Ecommerce Growth Identify where effort and investment should be focused across retailers and categories. Support broader ecommerce growth initiatives and capability building across the business. About You You are analytical, commercially aware, and comfortable getting hands on to solve problems. You enjoy turning insight into action and are motivated by delivering measurable results. You will come from an ecommerce, digital shelf, online trading, or retail media background, ideally within beauty, fashion, lifestyle, or consumer goods categories. You are curious about how brands perform online, naturally spot opportunities for improvement, and have the mindset to move quickly, take ownership, and follow things through. Skills & Experience Essential Experience in ecommerce, digital shelf, or online retail performance roles. Strong analytical capability with confidence using data to identify opportunities. Experience working across ecommerce retailers outside of Amazon, including omnichannel retailers and pure play ecommerce. Familiarity with SEO, onsite search optimisation, or ecommerce content optimisation. Strong organisational and prioritisation skills. Comfortable working cross functionally across multiple markets and stakeholders. Preferred Experience within beauty, fashion, lifestyle, or consumer goods brands. Experience using tools such as SEMrush and Similarweb. Experience with PIM platforms such as Salsify. Why Join? This is an opportunity to help build and shape a growing ecommerce capability from the ground up. You will work closely with senior leadership, have visibility across multiple international markets, and play a key role in accelerating ecommerce growth across EMEA. For the right person, this role offers the chance to make a visible impact quickly and help define how ecommerce performance is approached across the organisation in the years ahead.
We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition. From Manchester to New York, we're powered by a team of over 2500 people who work together, lead by example, and think BIG. With us, you'll go further, faster. What are you waiting for? The role: We are seeking a commercially driven and data-focused Ecommerce Manager - Subscriptions to lead and scale the subscription business for a fast-growing global performance nutrition brand similar to Myprotein. This role will own the end-to-end subscription strategy, execution, and optimisation across web, mobile, and CRM touchpoints - with the goal of driving recurring revenue, improving customer lifetime value (LTV), and reducing churn. You will work cross-functionally with trading, marketing, CRM, product, tech, and customer service teams to deliver best-in-class subscription experiences. As an Ecommerce Manager (Subscriptions) you'll: Own the subscription P&L and recurring revenue targets Develop and execute a roadmap to grow subscriber acquisition, retention, and LTV Identify new subscription models (bundles, tiered plans, loyalty integrations, member exclusives) Optimise pricing, discount structures, and incentives Trading & Commercial Performance: Manage weekly and monthly subscription performance reporting Analyse churn, retention cohorts, AOV, and renewal rates Identify trading opportunities to increase conversion to subscription at PDP and basket stages Partner with category and merchandising teams to prioritise subscription first SKUs Own subscription UX across PDP, basket, checkout, and account areas Develop A/B testing roadmap to improve subscription conversion and reduce cancellation Work with UX and CRO teams to optimise subscriber journeys Improve clarity of value proposition and subscription benefits messaging Partner with CRM to design lifecycle journeys (welcome, replenishment reminders, win back) Develop churn-reduction strategies (pause options, swap products, flexible frequency) Implement segmentation strategies to personalise offers Technical & Platform Management: Manage subscription platform performance and integrations Work with product and development teams on feature enhancements Ensure subscription functionality is scalable and optimised for global markets Data & Insights: Build dashboards tracking subscriber growth, churn, retention, ARPU, and LTV Use cohort analysis to identify retention levers Conduct post campaign analysis and recommend improvements What skills and experience do I need for this role? Experience owning or managing a subscription or recurring revenue P&L Proven ability to grow subscriber acquisition, retention, and lifetime value (LTV) Strong commercial and trading analysis skills, including reporting on churn, retention, AOV, and renewal rates Experience identifying conversion opportunities across the eCommerce funnel (PDP, basket, checkout) Knowledge of onsite optimisation and CRO, including running A/B testing programmes Experience improving customer journeys and subscription UX Collaboration with CRM teams to deliver lifecycle marketing (welcome, reminders, win back campaigns) Experience designing churn reduction and retention strategies Ability to work with product, engineering, and platform teams to manage subscription technology Experience analysing subscriber data, cohorts, and performance dashboards Strong data driven decision making and post campaign analysis What's in it for me? Access bespoke development programmes designed by our in house L&D team. Develop your expertise through our upskilling programme delivered with an industry leading training provider. Enhanced Leave 25 days annual leave plus bank holidays. Don't want to work on your birthday? We don't either! Enjoy your day off on us. Enhanced maternity and paternity pay, depending on length of service. Up to 10 days compassionate leave. Buy back up to 3 days each year. Access face to face and virtual appointments with our in house GP. Access our 24/7 Employee Assistance Programme (EAP), provided by Bupa. State of the art on site gym. Access to our on site physio. Other Perks Save up to 12% on the cost of personal tech through our salary sacrifice scheme. Subsidised bus pass from Manchester City Centre to our ICON office. Up to 50% staff discount on THG brands. On site staff shop. Access to on site barber. Know someone who would be perfect for THG? Refer them and get up to £1,000 when they pass their probation. Anniversary gifts when you hit 5 and 10 years of service. We are an equal opportunities employer. We're committed to creating a diverse and inclusive workplace that allows everyone to thrive, and strongly encourage all candidates from all backgrounds and identities to apply. THG is proud to be a Disability Confident & Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.
27/05/2026
Full time
We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition. From Manchester to New York, we're powered by a team of over 2500 people who work together, lead by example, and think BIG. With us, you'll go further, faster. What are you waiting for? The role: We are seeking a commercially driven and data-focused Ecommerce Manager - Subscriptions to lead and scale the subscription business for a fast-growing global performance nutrition brand similar to Myprotein. This role will own the end-to-end subscription strategy, execution, and optimisation across web, mobile, and CRM touchpoints - with the goal of driving recurring revenue, improving customer lifetime value (LTV), and reducing churn. You will work cross-functionally with trading, marketing, CRM, product, tech, and customer service teams to deliver best-in-class subscription experiences. As an Ecommerce Manager (Subscriptions) you'll: Own the subscription P&L and recurring revenue targets Develop and execute a roadmap to grow subscriber acquisition, retention, and LTV Identify new subscription models (bundles, tiered plans, loyalty integrations, member exclusives) Optimise pricing, discount structures, and incentives Trading & Commercial Performance: Manage weekly and monthly subscription performance reporting Analyse churn, retention cohorts, AOV, and renewal rates Identify trading opportunities to increase conversion to subscription at PDP and basket stages Partner with category and merchandising teams to prioritise subscription first SKUs Own subscription UX across PDP, basket, checkout, and account areas Develop A/B testing roadmap to improve subscription conversion and reduce cancellation Work with UX and CRO teams to optimise subscriber journeys Improve clarity of value proposition and subscription benefits messaging Partner with CRM to design lifecycle journeys (welcome, replenishment reminders, win back) Develop churn-reduction strategies (pause options, swap products, flexible frequency) Implement segmentation strategies to personalise offers Technical & Platform Management: Manage subscription platform performance and integrations Work with product and development teams on feature enhancements Ensure subscription functionality is scalable and optimised for global markets Data & Insights: Build dashboards tracking subscriber growth, churn, retention, ARPU, and LTV Use cohort analysis to identify retention levers Conduct post campaign analysis and recommend improvements What skills and experience do I need for this role? Experience owning or managing a subscription or recurring revenue P&L Proven ability to grow subscriber acquisition, retention, and lifetime value (LTV) Strong commercial and trading analysis skills, including reporting on churn, retention, AOV, and renewal rates Experience identifying conversion opportunities across the eCommerce funnel (PDP, basket, checkout) Knowledge of onsite optimisation and CRO, including running A/B testing programmes Experience improving customer journeys and subscription UX Collaboration with CRM teams to deliver lifecycle marketing (welcome, reminders, win back campaigns) Experience designing churn reduction and retention strategies Ability to work with product, engineering, and platform teams to manage subscription technology Experience analysing subscriber data, cohorts, and performance dashboards Strong data driven decision making and post campaign analysis What's in it for me? Access bespoke development programmes designed by our in house L&D team. Develop your expertise through our upskilling programme delivered with an industry leading training provider. Enhanced Leave 25 days annual leave plus bank holidays. Don't want to work on your birthday? We don't either! Enjoy your day off on us. Enhanced maternity and paternity pay, depending on length of service. Up to 10 days compassionate leave. Buy back up to 3 days each year. Access face to face and virtual appointments with our in house GP. Access our 24/7 Employee Assistance Programme (EAP), provided by Bupa. State of the art on site gym. Access to our on site physio. Other Perks Save up to 12% on the cost of personal tech through our salary sacrifice scheme. Subsidised bus pass from Manchester City Centre to our ICON office. Up to 50% staff discount on THG brands. On site staff shop. Access to on site barber. Know someone who would be perfect for THG? Refer them and get up to £1,000 when they pass their probation. Anniversary gifts when you hit 5 and 10 years of service. We are an equal opportunities employer. We're committed to creating a diverse and inclusive workplace that allows everyone to thrive, and strongly encourage all candidates from all backgrounds and identities to apply. THG is proud to be a Disability Confident & Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.
United Cerebral Palsy of Georgia
Basingstoke, Hampshire
Senior Ecommerce & Digital Shelf Manager, EMEA Basingstoke - Hybrid (3 days in the office 2 WFH) 50,000 - 70,000 + bonus + full benefits An exciting opportunity to join a global consumer goods business with a portfolio of leading brands across beauty, personal care and lifestyle categories, sold through major retailers and ecommerce platforms across EMEA. Ecommerce is a key growth priority, with increasing focus on digital shelf excellence, retailer search visibility, and online conversion across ecommerce retailers beyond Amazon. This role will play an important part in helping shape and scale that capability across Europe. The Role Reporting into the Head of Ecommerce EMEA, we are looking for a commercially minded ecommerce professional to help accelerate online performance across key retailers in EMEA. This role sits at the intersection of ecommerce, search visibility, digital shelf optimisation, and retailer performance. You will work closely with the country teams to identify areas of underperformance, implement high impact improvements, and help scale a more structured approach across markets. The role has a particular focus on accelerating performance across strategic ecommerce retailers outside of Amazon, where there is significant opportunity to build capability and unlock growth. This is a hands on role with genuine scope. You will be a key hire in this area, helping shape how ecommerce performance is improved across Europe. Key Responsibilities Improve Digital Shelf Performance Audit and optimise product visibility and performance across key retailers including Boots, Argos, Zalando, Bol, Coolblue, MediaMarkt and others. Analyse search visibility, content quality, traffic trends, and competitor activity. Identify quick wins and longer term opportunities to improve ranking, conversion, and sales performance. Turn Insight into Action Optimise titles, descriptions, imagery, and product content within retailer specific requirements. Use data and tools such as SEMrush and Similarweb to prioritise activity. Build clear action plans focused on commercial impact. Build a Scalable Ecommerce Optimisation Model Develop frameworks, templates, and best practices for digital shelf optimisation. Create a structured and repeatable way of improving ecommerce performance across retailers and markets. Help establish reporting and prioritisation processes. Deploy Across EMEA Markets Partner with local teams across Germany, France, Netherlands, Nordics, Spain, and Italy. Support market teams in implementing recommendations and improving execution. Influence stakeholders through clear communication and collaborative ways of working. Help Shape Ecommerce Growth Identify where effort and investment should be focused across retailers and categories. Support broader ecommerce growth initiatives and capability building across the business. About You You are analytical, commercially aware, and comfortable getting hands on to solve problems. You enjoy turning insight into action and are motivated by delivering measurable results. You will come from an ecommerce, digital shelf, online trading, or retail media background, ideally within beauty, fashion, lifestyle, or consumer goods categories. You are curious about how brands perform online, naturally spot opportunities for improvement, and have the mindset to move quickly, take ownership, and follow things through. Skills & Experience Essential Experience in ecommerce, digital shelf, or online retail performance roles. Strong analytical capability with confidence using data to identify opportunities. Experience working across ecommerce retailers outside of Amazon, including omnichannel retailers and pure play ecommerce. Familiarity with SEO, onsite search optimisation, or ecommerce content optimisation. Strong organisational and prioritisation skills. Comfortable working cross functionally across multiple markets and stakeholders. Preferred Experience within beauty, fashion, lifestyle, or consumer goods brands. Experience using tools such as SEMrush and Similarweb. Experience with PIM platforms such as Salsify. Why Join? This is an opportunity to help build and shape a growing ecommerce capability from the ground up. You will work closely with senior leadership, have visibility across multiple international markets, and play a key role in accelerating ecommerce growth across EMEA. For the right person, this role offers the chance to make a visible impact quickly and help define how ecommerce performance is approached across the organisation in the years ahead.
27/05/2026
Full time
Senior Ecommerce & Digital Shelf Manager, EMEA Basingstoke - Hybrid (3 days in the office 2 WFH) 50,000 - 70,000 + bonus + full benefits An exciting opportunity to join a global consumer goods business with a portfolio of leading brands across beauty, personal care and lifestyle categories, sold through major retailers and ecommerce platforms across EMEA. Ecommerce is a key growth priority, with increasing focus on digital shelf excellence, retailer search visibility, and online conversion across ecommerce retailers beyond Amazon. This role will play an important part in helping shape and scale that capability across Europe. The Role Reporting into the Head of Ecommerce EMEA, we are looking for a commercially minded ecommerce professional to help accelerate online performance across key retailers in EMEA. This role sits at the intersection of ecommerce, search visibility, digital shelf optimisation, and retailer performance. You will work closely with the country teams to identify areas of underperformance, implement high impact improvements, and help scale a more structured approach across markets. The role has a particular focus on accelerating performance across strategic ecommerce retailers outside of Amazon, where there is significant opportunity to build capability and unlock growth. This is a hands on role with genuine scope. You will be a key hire in this area, helping shape how ecommerce performance is improved across Europe. Key Responsibilities Improve Digital Shelf Performance Audit and optimise product visibility and performance across key retailers including Boots, Argos, Zalando, Bol, Coolblue, MediaMarkt and others. Analyse search visibility, content quality, traffic trends, and competitor activity. Identify quick wins and longer term opportunities to improve ranking, conversion, and sales performance. Turn Insight into Action Optimise titles, descriptions, imagery, and product content within retailer specific requirements. Use data and tools such as SEMrush and Similarweb to prioritise activity. Build clear action plans focused on commercial impact. Build a Scalable Ecommerce Optimisation Model Develop frameworks, templates, and best practices for digital shelf optimisation. Create a structured and repeatable way of improving ecommerce performance across retailers and markets. Help establish reporting and prioritisation processes. Deploy Across EMEA Markets Partner with local teams across Germany, France, Netherlands, Nordics, Spain, and Italy. Support market teams in implementing recommendations and improving execution. Influence stakeholders through clear communication and collaborative ways of working. Help Shape Ecommerce Growth Identify where effort and investment should be focused across retailers and categories. Support broader ecommerce growth initiatives and capability building across the business. About You You are analytical, commercially aware, and comfortable getting hands on to solve problems. You enjoy turning insight into action and are motivated by delivering measurable results. You will come from an ecommerce, digital shelf, online trading, or retail media background, ideally within beauty, fashion, lifestyle, or consumer goods categories. You are curious about how brands perform online, naturally spot opportunities for improvement, and have the mindset to move quickly, take ownership, and follow things through. Skills & Experience Essential Experience in ecommerce, digital shelf, or online retail performance roles. Strong analytical capability with confidence using data to identify opportunities. Experience working across ecommerce retailers outside of Amazon, including omnichannel retailers and pure play ecommerce. Familiarity with SEO, onsite search optimisation, or ecommerce content optimisation. Strong organisational and prioritisation skills. Comfortable working cross functionally across multiple markets and stakeholders. Preferred Experience within beauty, fashion, lifestyle, or consumer goods brands. Experience using tools such as SEMrush and Similarweb. Experience with PIM platforms such as Salsify. Why Join? This is an opportunity to help build and shape a growing ecommerce capability from the ground up. You will work closely with senior leadership, have visibility across multiple international markets, and play a key role in accelerating ecommerce growth across EMEA. For the right person, this role offers the chance to make a visible impact quickly and help define how ecommerce performance is approached across the organisation in the years ahead.
Who We Are VML, part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human first, award-winning work for blue chip client partners including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca-Cola Company, and Wendy's. The agency is recognized by the Forrester Wave reports, as a Leader among Marketing Creative and Content Service Providers, Commerce Services, Global Digital Experience Services, Global Marketing Services and, most recently, Marketing Measurement & Optimization. In addition, VML's specialist health network, VML Health, is one of the world's largest and most awarded health agencies. VML's global network is powered by 26,000 talented people across 55+ markets, with principal offices in Kansas City, New York, Detroit, London, São Paulo, Shanghai, Singapore, and Sydney. WPP is the trusted growth partner for the world's leading brands. We unite cutting edge media intelligence and data solutions, world class creativity, next generation production, transformative enterprise solutions and expert strategic counsel in a single company - powered by exceptional talent and our agentic marketing platform, WPP Open - to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit Programme Manager with extensive experience including experience managing small programmes of work needed to join our team This is a London based Contract role. The opportunity: You lead teams to deliver high quality, complex project(s) on budget and within a specified timeframe to achieve the potential benefits defined in the business case. You work closely with the Account Director to achieve productivity goals and contribute to the organisation's overall success. What you'll be doing: Accountable for all delivery across the programme Analyse, evaluate, and overcome programme risks, and produce accurate programme reports for management and stakeholders. Maintain organisational standards of satisfaction, quality, and performance, including the creation and implementation of ways of working at the start of a programme. Create and implement effective ways of working at the start of the programme and ensure these are adhered to throughout the project lifecycle. Track and manage dependencies between projects and workstreams, creating programme level plans to ensure these are addressed. Ensure programme goals are reached by keeping the workstreams updated on progress and any changes that need to be made. Provide support and guidance to project managers within your account and line management for several project managers outside of your account. Maintain a resource plan showing resource commitment across the projects and keep track of potential end dates in association with functional lead personnel. Track resource requests and manage fulfilment of these requests internally or externally as appropriate. Develop strong relationships with WTC team members and client stakeholders at all levels. Work with the client to understand their vision and plan the programme of work to successfully achieve that vision to the greatest effect. Define and implement programme level governance in conjunction with the client. Manage third party vendors on behalf of the client. What we want from you: Experience in managing multiple teams across different workstreams. As a minimum, if in a team management role, this should be at least 20 people. A good understanding of the software development lifecycle & release management. Proven track record in the successful delivery of an ecommerce migration/Re-platform. Strong stakeholder management skills. Excellent negotiation skills and an ability to handle sensitive issues with tact & diplomacy. Exposure to medium to large scale fixed price project delivery. Experience in multi vendor management. Experience in managing people and financial budgets (including programme budgeting, monitoring financials etc.) ideally in an eCommerce environment. Experience of overseeing 3rd parties. Excellent risk management skills. Minimum of three years' experience working in an Agile environment. Proven track record of working with organisations moving from Waterfall to Agile delivery approaches. Working knowledge of Agile frameworks, Scrum and Kanban. Effective leadership skills with experience of managing other project managers. Strong time management & organisational skills. Excellent communication and relationship management skills. Good commercial knowledge, experience of contract negotiations would be advantageous. Software Application Development related Project management experience (min 6 years). Proficient with Microsoft Office Packages, especially MS Excel and MS PowerPoint. Excellent verbal and written communication skills in English. Minimum BA/BS degree with a major in information management, marketing, communications, business or other closely related areas is an advantage. What we can offer you: Alongside the opportunity to work with some of the most exciting brands around the world, we'll also prioritise your career development and help you grow your skills. We'll empower you to make a difference, allow you to be yourself, and respect who you are. Our culture thrives on our core values, designed for impact driven individuals: Heart, Brains and Courage. We lead with Heart, fostering empathy and trust where genuine connections and human centric work flourish. We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges. And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday. AT VML Enterprise Solutions Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world's leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi channel growth for world leading brands. We work with some of the most exciting brands such as The Coca Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes Benz, Johnson & Johnson, Nestlé, Sainsbury's, Selfridges, Shell and Tiffany & Co. We've built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business. As our business grows internationally, we're looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client's successes and believe that anyone can show creative bravery no matter what their role is in the team. We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. VML is a WPP agency (NYSE: WPP). For more information, please visit , and follow along on Instagram, LinkedIn, and X.
27/05/2026
Full time
Who We Are VML, part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human first, award-winning work for blue chip client partners including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca-Cola Company, and Wendy's. The agency is recognized by the Forrester Wave reports, as a Leader among Marketing Creative and Content Service Providers, Commerce Services, Global Digital Experience Services, Global Marketing Services and, most recently, Marketing Measurement & Optimization. In addition, VML's specialist health network, VML Health, is one of the world's largest and most awarded health agencies. VML's global network is powered by 26,000 talented people across 55+ markets, with principal offices in Kansas City, New York, Detroit, London, São Paulo, Shanghai, Singapore, and Sydney. WPP is the trusted growth partner for the world's leading brands. We unite cutting edge media intelligence and data solutions, world class creativity, next generation production, transformative enterprise solutions and expert strategic counsel in a single company - powered by exceptional talent and our agentic marketing platform, WPP Open - to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit Programme Manager with extensive experience including experience managing small programmes of work needed to join our team This is a London based Contract role. The opportunity: You lead teams to deliver high quality, complex project(s) on budget and within a specified timeframe to achieve the potential benefits defined in the business case. You work closely with the Account Director to achieve productivity goals and contribute to the organisation's overall success. What you'll be doing: Accountable for all delivery across the programme Analyse, evaluate, and overcome programme risks, and produce accurate programme reports for management and stakeholders. Maintain organisational standards of satisfaction, quality, and performance, including the creation and implementation of ways of working at the start of a programme. Create and implement effective ways of working at the start of the programme and ensure these are adhered to throughout the project lifecycle. Track and manage dependencies between projects and workstreams, creating programme level plans to ensure these are addressed. Ensure programme goals are reached by keeping the workstreams updated on progress and any changes that need to be made. Provide support and guidance to project managers within your account and line management for several project managers outside of your account. Maintain a resource plan showing resource commitment across the projects and keep track of potential end dates in association with functional lead personnel. Track resource requests and manage fulfilment of these requests internally or externally as appropriate. Develop strong relationships with WTC team members and client stakeholders at all levels. Work with the client to understand their vision and plan the programme of work to successfully achieve that vision to the greatest effect. Define and implement programme level governance in conjunction with the client. Manage third party vendors on behalf of the client. What we want from you: Experience in managing multiple teams across different workstreams. As a minimum, if in a team management role, this should be at least 20 people. A good understanding of the software development lifecycle & release management. Proven track record in the successful delivery of an ecommerce migration/Re-platform. Strong stakeholder management skills. Excellent negotiation skills and an ability to handle sensitive issues with tact & diplomacy. Exposure to medium to large scale fixed price project delivery. Experience in multi vendor management. Experience in managing people and financial budgets (including programme budgeting, monitoring financials etc.) ideally in an eCommerce environment. Experience of overseeing 3rd parties. Excellent risk management skills. Minimum of three years' experience working in an Agile environment. Proven track record of working with organisations moving from Waterfall to Agile delivery approaches. Working knowledge of Agile frameworks, Scrum and Kanban. Effective leadership skills with experience of managing other project managers. Strong time management & organisational skills. Excellent communication and relationship management skills. Good commercial knowledge, experience of contract negotiations would be advantageous. Software Application Development related Project management experience (min 6 years). Proficient with Microsoft Office Packages, especially MS Excel and MS PowerPoint. Excellent verbal and written communication skills in English. Minimum BA/BS degree with a major in information management, marketing, communications, business or other closely related areas is an advantage. What we can offer you: Alongside the opportunity to work with some of the most exciting brands around the world, we'll also prioritise your career development and help you grow your skills. We'll empower you to make a difference, allow you to be yourself, and respect who you are. Our culture thrives on our core values, designed for impact driven individuals: Heart, Brains and Courage. We lead with Heart, fostering empathy and trust where genuine connections and human centric work flourish. We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges. And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday. AT VML Enterprise Solutions Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world's leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi channel growth for world leading brands. We work with some of the most exciting brands such as The Coca Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes Benz, Johnson & Johnson, Nestlé, Sainsbury's, Selfridges, Shell and Tiffany & Co. We've built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business. As our business grows internationally, we're looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client's successes and believe that anyone can show creative bravery no matter what their role is in the team. We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. VML is a WPP agency (NYSE: WPP). For more information, please visit , and follow along on Instagram, LinkedIn, and X.
Title: Data Analyst Location: Hybrid, 3 days a week in Manchester, 2 days remote Salary: From £40,000 WHO WE ARE: interactive investor is an award-winning investment platform that puts its customers in control of their financial future. We've been helping investors for nearly 30 years. We've seen market highs and lows and been resilient throughout. We're now the UK's number one flat-fee investment platform, with assets under administration approaching £75 billion and over 450,000 customers. For a simple, flat monthly fee we provide a secure home for your pensions, ISAs and investments. We offer a wide choice of over 20,000 UK and international investment options, including shares, funds, trusts and ETFs. We also bring impartial, expert content from our award-winning financial journalists, highly engaged community of investors, and daily newsletters and insights. PURPOSE OF ROLE: As a Data Analyst in the Data and Innovation team at interactive investor, you will be a key driver of the organisation's data-centric culture, harnessing data to inform strategic business decisions. Your role is to synthesise complex data sets into clear, actionable insights that shape product optimisation, customer engagement, and operational efficiency. Reporting to the Data Analytics and Insights Manager, you will take a lead in data storytelling, influencing the direction of products and services by understanding customer behaviours and market trends. You will foster a collaborative environment where knowledge sharing and continuous improvement are paramount. Your expertise will contribute to the development of a centralised data analytics framework, bridging the gap between technical data analysis and strategic business initiatives. You will be responsible for maintaining and advancing our data reporting systems, ensuring they provide a robust foundation for data-driven decision-making across the company. At times you may need to make predictive models to understand the potential impact that changes may have against our business. In this role, you will be expected to stay abreast of the latest tools and techniques in data analytics, bringing innovative solutions to the table and maintaining the team's competitive edge - for example in tools like: SQL, Snowflake, Python, Google Analytics/other web analytics, Power BI. Your contributions will directly impact interactive investor's ability to deliver enhanced customer experiences, optimise products and services, and drive business growth. Through your work, you will help establish a legacy of data excellence within the organisation, positioning interactive investor at the forefront of investment platforms that leverage data for success. KEY RESPONSIBILITIES: Analyse Data and Generate Insights: Extract and analyse data from our data lakes and relevant sources to provide actionable insights for business decisions and strategy formulation Reporting and Visualisation: Develop, maintain, and automate insightful BI and MI reports, ensuring data accuracy and relevance. Champion the automation of reporting capabilities to enhance efficiency Reporting Automation: Work to automate reporting capability through effective use of SQL, Python, Power BI, and other tools to streamline the data analysis process Collaborative Analysis: Develop strong partnerships with stakeholders from Product, Commercial, Technology, Customer Services, and Operations, etc., to understand requirements, to support their data needs and encourage the leveraging of data for product and service improvements, and create a data-led culture KPI and Data Insight Development: Lead or contribute to the development and tracking of KPIs and data insights across the company, ensuring a consistent set of measures is used for decision-making. Analytics Platforms: Utilise platforms such as SQL, Snowflake, Power BI, Usabilla, Google Analytics, Optimizely, ContentSquare, and Hotjar for in-depth analysis and to create insightful reports Data Science Techniques: Apply data science methodologies, for example, statistical modelling, segmentation analysis, time series analysis, and some predictive techniques to analyse customer behaviour patterns and assess business impacts, collaborating with Data and Innovation team members across different roles to deliver actionable insights AI/ML Power User: Leverage existing AI and machine learning platforms as a power user to enhance analytical capabilities and productivity Cross-Channel Analysis: Conduct comprehensive data analysis across all channels and systems, collaborating with subject matter experts Mentorship and Team Support: Mentor and support team members in best practices and analytical techniques Data Governance and Compliance: Ensure adherence to data protection laws and company policies, maintaining privacy and security standards across all data handling activities Cross-functional Collaboration: Actively engage with various departments to integrate data-driven insights into business processes, enhancing decision-making and strategic initiatives Continuous Learning: Commit to ongoing professional development in data analytics, staying current with industry trends, tools, and best practices Performance Monitoring & Reporting: Regularly track and report on key performance indicators relevant to each role's domain, contributing to the overall success metrics of the team Innovation and Continuous Improvement: Proactively seek and implement innovative solutions to enhance analytics capabilities and drive continuous improvement in processes and outcomes Team Collaboration and Problem-Solving: Participate in team problem-solving sessions, share knowledge, and collaborate on projects to achieve common goals and resolve issues efficiently SKILLS & EXPERIENCE REQUIRED: Essential Strong background in analytics, ideally within a commercial or digital product/service context Proficiency in SQL, data visualisation tools (e.g., Streamlit/Python, Power BI, Data Studio/Looker, GA4 Reports), and dashboard/report creation Experience with Google Marketing Cloud, inc. Google Tag Manager, Google Analytics, Google Search Console, etc Knowledge of statistical concepts, techniques, and methodologies, and experience with data modelling and architecture Experience of data science techniques and methodologies, for example statistical modelling, segmentation analysis, time series analysis, predictive modelling approaches, or other data modelling AI/ML platform proficiency: Experience using AI and machine learning platforms and tools as a power user to enhance analytical capabilities Effective communication and presentation skills, able to transform complex data into clear insights Strong stakeholder management skills Proactive, personable, and able to build relationships across teams Excellent problem-solving, critical thinking, and attention to detail Ability to manage multiple priorities and deliver results within deadlines Understanding of KPIs and success measures Experience in data projects Desirable Experience in the investment industry or a strong interest in financial markets Interest in investing, with knowledge of investment products and market trends Proficiency in Python, or other languages, for data analysis Experience with A/B testing, funnel optimisation, and conversion rate optimisation techniques Familiarity with machine learning techniques and their application in predictive modelling Familiarity with Jira/Confluence or similar project management tools Group Personal Pension Plan - 8% employer contribution and 4% employee contribution Life Assurance and Group Income Protection Private Medical Insurance - Provided by Bupa 25 Days Annual Leave, plus bank holidays Staff Discounts on our investment products Personal & Well-being Fund - Supporting your physical and mental wellness Retail Discounts - Savings at a wide range of high street and online retailers Voluntary Flexible Benefits - Tailor your benefits to suit your lifestyle Please Note: We will do our utmost efforts to respond to all applicants. However, due to the high volume of applications we're currently receiving, if you haven't been contacted within 30 days of application, please consider unsuccessful. interactive investor operates in accordance with the UK Equality Act 2010. We welcome applications from individuals of all ages, disabilities, gender identities, marital status, pregnancy/maternity, race, religion or belief, sex, and sexual orientation. We are committed to treating all applicants fairly and making reasonable adjustments where needed to support disabled applicants. We actively prevent all forms of discrimination, harassment, and victimisation - whether direct, indirect, associative, or perceptive.
27/05/2026
Full time
Title: Data Analyst Location: Hybrid, 3 days a week in Manchester, 2 days remote Salary: From £40,000 WHO WE ARE: interactive investor is an award-winning investment platform that puts its customers in control of their financial future. We've been helping investors for nearly 30 years. We've seen market highs and lows and been resilient throughout. We're now the UK's number one flat-fee investment platform, with assets under administration approaching £75 billion and over 450,000 customers. For a simple, flat monthly fee we provide a secure home for your pensions, ISAs and investments. We offer a wide choice of over 20,000 UK and international investment options, including shares, funds, trusts and ETFs. We also bring impartial, expert content from our award-winning financial journalists, highly engaged community of investors, and daily newsletters and insights. PURPOSE OF ROLE: As a Data Analyst in the Data and Innovation team at interactive investor, you will be a key driver of the organisation's data-centric culture, harnessing data to inform strategic business decisions. Your role is to synthesise complex data sets into clear, actionable insights that shape product optimisation, customer engagement, and operational efficiency. Reporting to the Data Analytics and Insights Manager, you will take a lead in data storytelling, influencing the direction of products and services by understanding customer behaviours and market trends. You will foster a collaborative environment where knowledge sharing and continuous improvement are paramount. Your expertise will contribute to the development of a centralised data analytics framework, bridging the gap between technical data analysis and strategic business initiatives. You will be responsible for maintaining and advancing our data reporting systems, ensuring they provide a robust foundation for data-driven decision-making across the company. At times you may need to make predictive models to understand the potential impact that changes may have against our business. In this role, you will be expected to stay abreast of the latest tools and techniques in data analytics, bringing innovative solutions to the table and maintaining the team's competitive edge - for example in tools like: SQL, Snowflake, Python, Google Analytics/other web analytics, Power BI. Your contributions will directly impact interactive investor's ability to deliver enhanced customer experiences, optimise products and services, and drive business growth. Through your work, you will help establish a legacy of data excellence within the organisation, positioning interactive investor at the forefront of investment platforms that leverage data for success. KEY RESPONSIBILITIES: Analyse Data and Generate Insights: Extract and analyse data from our data lakes and relevant sources to provide actionable insights for business decisions and strategy formulation Reporting and Visualisation: Develop, maintain, and automate insightful BI and MI reports, ensuring data accuracy and relevance. Champion the automation of reporting capabilities to enhance efficiency Reporting Automation: Work to automate reporting capability through effective use of SQL, Python, Power BI, and other tools to streamline the data analysis process Collaborative Analysis: Develop strong partnerships with stakeholders from Product, Commercial, Technology, Customer Services, and Operations, etc., to understand requirements, to support their data needs and encourage the leveraging of data for product and service improvements, and create a data-led culture KPI and Data Insight Development: Lead or contribute to the development and tracking of KPIs and data insights across the company, ensuring a consistent set of measures is used for decision-making. Analytics Platforms: Utilise platforms such as SQL, Snowflake, Power BI, Usabilla, Google Analytics, Optimizely, ContentSquare, and Hotjar for in-depth analysis and to create insightful reports Data Science Techniques: Apply data science methodologies, for example, statistical modelling, segmentation analysis, time series analysis, and some predictive techniques to analyse customer behaviour patterns and assess business impacts, collaborating with Data and Innovation team members across different roles to deliver actionable insights AI/ML Power User: Leverage existing AI and machine learning platforms as a power user to enhance analytical capabilities and productivity Cross-Channel Analysis: Conduct comprehensive data analysis across all channels and systems, collaborating with subject matter experts Mentorship and Team Support: Mentor and support team members in best practices and analytical techniques Data Governance and Compliance: Ensure adherence to data protection laws and company policies, maintaining privacy and security standards across all data handling activities Cross-functional Collaboration: Actively engage with various departments to integrate data-driven insights into business processes, enhancing decision-making and strategic initiatives Continuous Learning: Commit to ongoing professional development in data analytics, staying current with industry trends, tools, and best practices Performance Monitoring & Reporting: Regularly track and report on key performance indicators relevant to each role's domain, contributing to the overall success metrics of the team Innovation and Continuous Improvement: Proactively seek and implement innovative solutions to enhance analytics capabilities and drive continuous improvement in processes and outcomes Team Collaboration and Problem-Solving: Participate in team problem-solving sessions, share knowledge, and collaborate on projects to achieve common goals and resolve issues efficiently SKILLS & EXPERIENCE REQUIRED: Essential Strong background in analytics, ideally within a commercial or digital product/service context Proficiency in SQL, data visualisation tools (e.g., Streamlit/Python, Power BI, Data Studio/Looker, GA4 Reports), and dashboard/report creation Experience with Google Marketing Cloud, inc. Google Tag Manager, Google Analytics, Google Search Console, etc Knowledge of statistical concepts, techniques, and methodologies, and experience with data modelling and architecture Experience of data science techniques and methodologies, for example statistical modelling, segmentation analysis, time series analysis, predictive modelling approaches, or other data modelling AI/ML platform proficiency: Experience using AI and machine learning platforms and tools as a power user to enhance analytical capabilities Effective communication and presentation skills, able to transform complex data into clear insights Strong stakeholder management skills Proactive, personable, and able to build relationships across teams Excellent problem-solving, critical thinking, and attention to detail Ability to manage multiple priorities and deliver results within deadlines Understanding of KPIs and success measures Experience in data projects Desirable Experience in the investment industry or a strong interest in financial markets Interest in investing, with knowledge of investment products and market trends Proficiency in Python, or other languages, for data analysis Experience with A/B testing, funnel optimisation, and conversion rate optimisation techniques Familiarity with machine learning techniques and their application in predictive modelling Familiarity with Jira/Confluence or similar project management tools Group Personal Pension Plan - 8% employer contribution and 4% employee contribution Life Assurance and Group Income Protection Private Medical Insurance - Provided by Bupa 25 Days Annual Leave, plus bank holidays Staff Discounts on our investment products Personal & Well-being Fund - Supporting your physical and mental wellness Retail Discounts - Savings at a wide range of high street and online retailers Voluntary Flexible Benefits - Tailor your benefits to suit your lifestyle Please Note: We will do our utmost efforts to respond to all applicants. However, due to the high volume of applications we're currently receiving, if you haven't been contacted within 30 days of application, please consider unsuccessful. interactive investor operates in accordance with the UK Equality Act 2010. We welcome applications from individuals of all ages, disabilities, gender identities, marital status, pregnancy/maternity, race, religion or belief, sex, and sexual orientation. We are committed to treating all applicants fairly and making reasonable adjustments where needed to support disabled applicants. We actively prevent all forms of discrimination, harassment, and victimisation - whether direct, indirect, associative, or perceptive.
Title: Data Analyst Location: Hybrid, 3 days a week in Manchester, 2 days remote Salary: From £40,000 WHO WE ARE: interactive investor is an award-winning investment platform that puts its customers in control of their financial future. We've been helping investors for nearly 30 years. We've seen market highs and lows and been resilient throughout. We're now the UK's number one flat-fee investment platform, with assets under administration approaching £75 billion and over 450,000 customers. For a simple, flat monthly fee we provide a secure home for your pensions, ISAs and investments. We offer a wide choice of over 20,000 UK and international investment options, including shares, funds, trusts and ETFs. We also bring impartial, expert content from our award-winning financial journalists, highly engaged community of investors, and daily newsletters and insights. PURPOSE OF ROLE: As a Data Analyst in the Data and Innovation team at interactive investor, you will be a key driver of the organisation's data-centric culture, harnessing data to inform strategic business decisions. Your role is to synthesise complex data sets into clear, actionable insights that shape product optimisation, customer engagement, and operational efficiency. Reporting to the Data Analytics and Insights Manager, you will take a lead in data storytelling, influencing the direction of products and services by understanding customer behaviours and market trends. You will foster a collaborative environment where knowledge sharing and continuous improvement are paramount. Your expertise will contribute to the development of a centralised data analytics framework, bridging the gap between technical data analysis and strategic business initiatives. You will be responsible for maintaining and advancing our data reporting systems, ensuring they provide a robust foundation for data-driven decision-making across the company. At times you may need to make predictive models to understand the potential impact that changes may have against our business. In this role, you will be expected to stay abreast of the latest tools and techniques in data analytics, bringing innovative solutions to the table and maintaining the team's competitive edge - for example in tools like: SQL, Snowflake, Python, Google Analytics/other web analytics, Power BI. Your contributions will directly impact interactive investor's ability to deliver enhanced customer experiences, optimise products and services, and drive business growth. Through your work, you will help establish a legacy of data excellence within the organisation, positioning interactive investor at the forefront of investment platforms that leverage data for success. KEY RESPONSIBILITIES: Analyse Data and Generate Insights: Extract and analyse data from our data lakes and relevant sources to provide actionable insights for business decisions and strategy formulation Reporting and Visualisation: Develop, maintain, and automate insightful BI and MI reports, ensuring data accuracy and relevance. Champion the automation of reporting capabilities to enhance efficiency Reporting Automation: Work to automate reporting capability through effective use of SQL, Python, Power BI, and other tools to streamline the data analysis process Collaborative Analysis: Develop strong partnerships with stakeholders from Product, Commercial, Technology, Customer Services, and Operations, etc., to understand requirements, to support their data needs and encourage the leveraging of data for product and service improvements, and create a data-led culture KPI and Data Insight Development: Lead or contribute to the development and tracking of KPIs and data insights across the company, ensuring a consistent set of measures is used for decision-making. Analytics Platforms: Utilise platforms such as SQL, Snowflake, Power BI, Usabilla, Google Analytics, Optimizely, ContentSquare, and Hotjar for in-depth analysis and to create insightful reports Data Science Techniques: Apply data science methodologies, for example, statistical modelling, segmentation analysis, time series analysis, and some predictive techniques to analyse customer behaviour patterns and assess business impacts, collaborating with Data and Innovation team members across different roles to deliver actionable insights AI/ML Power User: Leverage existing AI and machine learning platforms as a power user to enhance analytical capabilities and productivity Cross-Channel Analysis: Conduct comprehensive data analysis across all channels and systems, collaborating with subject matter experts Mentorship and Team Support: Mentor and support team members in best practices and analytical techniques Data Governance and Compliance: Ensure adherence to data protection laws and company policies, maintaining privacy and security standards across all data handling activities Cross-functional Collaboration: Actively engage with various departments to integrate data-driven insights into business processes, enhancing decision-making and strategic initiatives Continuous Learning: Commit to ongoing professional development in data analytics, staying current with industry trends, tools, and best practices Performance Monitoring & Reporting: Regularly track and report on key performance indicators relevant to each role's domain, contributing to the overall success metrics of the team Innovation and Continuous Improvement: Proactively seek and implement innovative solutions to enhance analytics capabilities and drive continuous improvement in processes and outcomes Team Collaboration and Problem-Solving: Participate in team problem-solving sessions, share knowledge, and collaborate on projects to achieve common goals and resolve issues efficiently SKILLS & EXPERIENCE REQUIRED: Essential Strong background in analytics, ideally within a commercial or digital product/service context Proficiency in SQL, data visualisation tools (e.g., Streamlit/Python, Power BI, Data Studio/Looker, GA4 Reports), and dashboard/report creation Experience with Google Marketing Cloud, inc. Google Tag Manager, Google Analytics, Google Search Console, etc Knowledge of statistical concepts, techniques, and methodologies, and experience with data modelling and architecture Experience of data science techniques and methodologies, for example statistical modelling, segmentation analysis, time series analysis, predictive modelling approaches, or other data modelling AI/ML platform proficiency: Experience using AI and machine learning platforms and tools as a power user to enhance analytical capabilities Effective communication and presentation skills, able to transform complex data into clear insights Strong stakeholder management skills Proactive, personable, and able to build relationships across teams Excellent problem-solving, critical thinking, and attention to detail Ability to manage multiple priorities and deliver results within deadlines Understanding of KPIs and success measures Experience in data projects Desirable Experience in the investment industry or a strong interest in financial markets Interest in investing, with knowledge of investment products and market trends Proficiency in Python, or other languages, for data analysis Experience with A/B testing, funnel optimisation, and conversion rate optimisation techniques Familiarity with machine learning techniques and their application in predictive modelling Familiarity with Jira/Confluence or similar project management tools Group Personal Pension Plan - 8% employer contribution and 4% employee contribution Life Assurance and Group Income Protection Private Medical Insurance - Provided by Bupa 25 Days Annual Leave, plus bank holidays Staff Discounts on our investment products Personal & Well-being Fund - Supporting your physical and mental wellness Retail Discounts - Savings at a wide range of high street and online retailers Voluntary Flexible Benefits - Tailor your benefits to suit your lifestyle Please Note: We will do our utmost efforts to respond to all applicants. However, due to the high volume of applications we're currently receiving, if you haven't been contacted within 30 days of application, please consider unsuccessful. interactive investor operates in accordance with the UK Equality Act 2010. We welcome applications from individuals of all ages, disabilities, gender identities, marital status, pregnancy/maternity, race, religion or belief, sex, and sexual orientation. We are committed to treating all applicants fairly and making reasonable adjustments where needed to support disabled applicants. We actively prevent all forms of discrimination, harassment, and victimisation - whether direct, indirect, associative, or perceptive.
27/05/2026
Full time
Title: Data Analyst Location: Hybrid, 3 days a week in Manchester, 2 days remote Salary: From £40,000 WHO WE ARE: interactive investor is an award-winning investment platform that puts its customers in control of their financial future. We've been helping investors for nearly 30 years. We've seen market highs and lows and been resilient throughout. We're now the UK's number one flat-fee investment platform, with assets under administration approaching £75 billion and over 450,000 customers. For a simple, flat monthly fee we provide a secure home for your pensions, ISAs and investments. We offer a wide choice of over 20,000 UK and international investment options, including shares, funds, trusts and ETFs. We also bring impartial, expert content from our award-winning financial journalists, highly engaged community of investors, and daily newsletters and insights. PURPOSE OF ROLE: As a Data Analyst in the Data and Innovation team at interactive investor, you will be a key driver of the organisation's data-centric culture, harnessing data to inform strategic business decisions. Your role is to synthesise complex data sets into clear, actionable insights that shape product optimisation, customer engagement, and operational efficiency. Reporting to the Data Analytics and Insights Manager, you will take a lead in data storytelling, influencing the direction of products and services by understanding customer behaviours and market trends. You will foster a collaborative environment where knowledge sharing and continuous improvement are paramount. Your expertise will contribute to the development of a centralised data analytics framework, bridging the gap between technical data analysis and strategic business initiatives. You will be responsible for maintaining and advancing our data reporting systems, ensuring they provide a robust foundation for data-driven decision-making across the company. At times you may need to make predictive models to understand the potential impact that changes may have against our business. In this role, you will be expected to stay abreast of the latest tools and techniques in data analytics, bringing innovative solutions to the table and maintaining the team's competitive edge - for example in tools like: SQL, Snowflake, Python, Google Analytics/other web analytics, Power BI. Your contributions will directly impact interactive investor's ability to deliver enhanced customer experiences, optimise products and services, and drive business growth. Through your work, you will help establish a legacy of data excellence within the organisation, positioning interactive investor at the forefront of investment platforms that leverage data for success. KEY RESPONSIBILITIES: Analyse Data and Generate Insights: Extract and analyse data from our data lakes and relevant sources to provide actionable insights for business decisions and strategy formulation Reporting and Visualisation: Develop, maintain, and automate insightful BI and MI reports, ensuring data accuracy and relevance. Champion the automation of reporting capabilities to enhance efficiency Reporting Automation: Work to automate reporting capability through effective use of SQL, Python, Power BI, and other tools to streamline the data analysis process Collaborative Analysis: Develop strong partnerships with stakeholders from Product, Commercial, Technology, Customer Services, and Operations, etc., to understand requirements, to support their data needs and encourage the leveraging of data for product and service improvements, and create a data-led culture KPI and Data Insight Development: Lead or contribute to the development and tracking of KPIs and data insights across the company, ensuring a consistent set of measures is used for decision-making. Analytics Platforms: Utilise platforms such as SQL, Snowflake, Power BI, Usabilla, Google Analytics, Optimizely, ContentSquare, and Hotjar for in-depth analysis and to create insightful reports Data Science Techniques: Apply data science methodologies, for example, statistical modelling, segmentation analysis, time series analysis, and some predictive techniques to analyse customer behaviour patterns and assess business impacts, collaborating with Data and Innovation team members across different roles to deliver actionable insights AI/ML Power User: Leverage existing AI and machine learning platforms as a power user to enhance analytical capabilities and productivity Cross-Channel Analysis: Conduct comprehensive data analysis across all channels and systems, collaborating with subject matter experts Mentorship and Team Support: Mentor and support team members in best practices and analytical techniques Data Governance and Compliance: Ensure adherence to data protection laws and company policies, maintaining privacy and security standards across all data handling activities Cross-functional Collaboration: Actively engage with various departments to integrate data-driven insights into business processes, enhancing decision-making and strategic initiatives Continuous Learning: Commit to ongoing professional development in data analytics, staying current with industry trends, tools, and best practices Performance Monitoring & Reporting: Regularly track and report on key performance indicators relevant to each role's domain, contributing to the overall success metrics of the team Innovation and Continuous Improvement: Proactively seek and implement innovative solutions to enhance analytics capabilities and drive continuous improvement in processes and outcomes Team Collaboration and Problem-Solving: Participate in team problem-solving sessions, share knowledge, and collaborate on projects to achieve common goals and resolve issues efficiently SKILLS & EXPERIENCE REQUIRED: Essential Strong background in analytics, ideally within a commercial or digital product/service context Proficiency in SQL, data visualisation tools (e.g., Streamlit/Python, Power BI, Data Studio/Looker, GA4 Reports), and dashboard/report creation Experience with Google Marketing Cloud, inc. Google Tag Manager, Google Analytics, Google Search Console, etc Knowledge of statistical concepts, techniques, and methodologies, and experience with data modelling and architecture Experience of data science techniques and methodologies, for example statistical modelling, segmentation analysis, time series analysis, predictive modelling approaches, or other data modelling AI/ML platform proficiency: Experience using AI and machine learning platforms and tools as a power user to enhance analytical capabilities Effective communication and presentation skills, able to transform complex data into clear insights Strong stakeholder management skills Proactive, personable, and able to build relationships across teams Excellent problem-solving, critical thinking, and attention to detail Ability to manage multiple priorities and deliver results within deadlines Understanding of KPIs and success measures Experience in data projects Desirable Experience in the investment industry or a strong interest in financial markets Interest in investing, with knowledge of investment products and market trends Proficiency in Python, or other languages, for data analysis Experience with A/B testing, funnel optimisation, and conversion rate optimisation techniques Familiarity with machine learning techniques and their application in predictive modelling Familiarity with Jira/Confluence or similar project management tools Group Personal Pension Plan - 8% employer contribution and 4% employee contribution Life Assurance and Group Income Protection Private Medical Insurance - Provided by Bupa 25 Days Annual Leave, plus bank holidays Staff Discounts on our investment products Personal & Well-being Fund - Supporting your physical and mental wellness Retail Discounts - Savings at a wide range of high street and online retailers Voluntary Flexible Benefits - Tailor your benefits to suit your lifestyle Please Note: We will do our utmost efforts to respond to all applicants. However, due to the high volume of applications we're currently receiving, if you haven't been contacted within 30 days of application, please consider unsuccessful. interactive investor operates in accordance with the UK Equality Act 2010. We welcome applications from individuals of all ages, disabilities, gender identities, marital status, pregnancy/maternity, race, religion or belief, sex, and sexual orientation. We are committed to treating all applicants fairly and making reasonable adjustments where needed to support disabled applicants. We actively prevent all forms of discrimination, harassment, and victimisation - whether direct, indirect, associative, or perceptive.
Job Description Based in London and part of the CX and Experimentation team, the Senior Conversion Rate Specialist will be driving the enhancement of its direct-to-consumer (D2C) business through improving conversion rates across its digital platforms. This role focuses on optimising user experience, increasing customer engagement, and driving revenue growth through conversion rate optimisation strategies. What does the job involve? Conversion Planning: Develop testing roadmap alongside the Experimentation Manager, ensuring that customer outcomes associated with experimentation are in line with our regulatory obligations. Conversion delivery: Design and execute A/B and multivariate tests according to agreed roadmap to optimise website elements, user journeys and conversion funnels. Conversion Insight: Complete all test analysis, communicating insights to internal stakeholders. Provide regular updates on progress and performance metrics to ensure transparency across the wider business. Experimentation platform expert: Become platform super user, able to independently develop tests and metrics on the platform through to delivery. Website Analytics: Monitor and analyse website and digital performance using web analytics and customer feedback tools including but not limited to Contentsquare, GA4, and GetFeedback. Translate these insights into actionable recommendations, identifying testing opportunities and iterations to inform the test backlog. User Experience Enhancement: Work with UX/UI designers and developers to implement user-friendly design principles and improve the overall digital experience. Cross-functional Collaboration: Collaborate with marketing, product, technology and UX teams to execute testing roadmap. Be the key point of contact with these teams to gather requirements that support and enhance their activity and strategy. Third-party management: Manage the working relationship with third parties to support the experimentation agenda, delivering on agreed tests and analyses. Industry Research and Best Practices: Stay up-to-date with industry trends, emerging technologies, and best practices in conversion optimisation, UX/UI design, and digital marketing. Evaluate competitor websites and benchmark performance to identify opportunities for differentiation and innovation. What we're looking for: A hard-working individual, who demonstrates a strong worth ethic and willingness to learn quickly. Strong communication skills, with the ability to interpret and translate concepts into clear written briefs and designs. High attention to detail. Someone who works well in teams both and independently. What you'll bring: Previous experience of designing and executing conversion optimisation tests Strong practical understanding of web technologies and HTML Familiar with optimisation tools and platforms, preferably Webtrends Optimize and Optimizely preferable Experience using data analytics tools, preferably Contentsquare and GA4 Awareness and understanding of UX & CX design principles Experience working with web developers Competent in JavaScript and Google Tag Manager Advanced Excel skills About AJ Bell AJ Bell is one of the UK's fastest-growing investment platform businesses, providing award-winning solutions for everyone, from professional financial advisers to first-time investors. Today, over 723,000 customers trust us to manage more than £108.7 billion of assets. By continually striving to make investing simpler and more accessible, we're helping more people take control of their financial futures. We're proud to be recognised as one of the UK's Best 100 Companies to Work For for six consecutive years, and a Great Place to Work in 2025 and 2026 a reflection of our supportive and collaborative culture. What we offer 26 days holiday, increasing with service + buy/sell scheme + bank holidays 7% Pension with matched contributions Discretionary bonus scheme Share schemes (including free shares and BAYE) Health Cash Plan and discounted private healthcare Enhanced family leave (subject to qualifying criteria) Travel and bike loan schemes Employee Assistance Programme Life at AJ Bell Regular social events including summer and Christmas parties Learning and development opportunities tailored to you Casual dress code Friendly, supportive team environment Our ways of working We offer hybrid working, with a minimum of 50% of your working time per month spent in the office. For new starters, there's an initial period of full-time office working to help you settle in and build relationships. Inclusion & diversity We're committed to creating an inclusive environment where everyone feels respected and able to be themselves at work. We welcome applications from all backgrounds and make hiring decisions based on skills, experience, and potential.
27/05/2026
Full time
Job Description Based in London and part of the CX and Experimentation team, the Senior Conversion Rate Specialist will be driving the enhancement of its direct-to-consumer (D2C) business through improving conversion rates across its digital platforms. This role focuses on optimising user experience, increasing customer engagement, and driving revenue growth through conversion rate optimisation strategies. What does the job involve? Conversion Planning: Develop testing roadmap alongside the Experimentation Manager, ensuring that customer outcomes associated with experimentation are in line with our regulatory obligations. Conversion delivery: Design and execute A/B and multivariate tests according to agreed roadmap to optimise website elements, user journeys and conversion funnels. Conversion Insight: Complete all test analysis, communicating insights to internal stakeholders. Provide regular updates on progress and performance metrics to ensure transparency across the wider business. Experimentation platform expert: Become platform super user, able to independently develop tests and metrics on the platform through to delivery. Website Analytics: Monitor and analyse website and digital performance using web analytics and customer feedback tools including but not limited to Contentsquare, GA4, and GetFeedback. Translate these insights into actionable recommendations, identifying testing opportunities and iterations to inform the test backlog. User Experience Enhancement: Work with UX/UI designers and developers to implement user-friendly design principles and improve the overall digital experience. Cross-functional Collaboration: Collaborate with marketing, product, technology and UX teams to execute testing roadmap. Be the key point of contact with these teams to gather requirements that support and enhance their activity and strategy. Third-party management: Manage the working relationship with third parties to support the experimentation agenda, delivering on agreed tests and analyses. Industry Research and Best Practices: Stay up-to-date with industry trends, emerging technologies, and best practices in conversion optimisation, UX/UI design, and digital marketing. Evaluate competitor websites and benchmark performance to identify opportunities for differentiation and innovation. What we're looking for: A hard-working individual, who demonstrates a strong worth ethic and willingness to learn quickly. Strong communication skills, with the ability to interpret and translate concepts into clear written briefs and designs. High attention to detail. Someone who works well in teams both and independently. What you'll bring: Previous experience of designing and executing conversion optimisation tests Strong practical understanding of web technologies and HTML Familiar with optimisation tools and platforms, preferably Webtrends Optimize and Optimizely preferable Experience using data analytics tools, preferably Contentsquare and GA4 Awareness and understanding of UX & CX design principles Experience working with web developers Competent in JavaScript and Google Tag Manager Advanced Excel skills About AJ Bell AJ Bell is one of the UK's fastest-growing investment platform businesses, providing award-winning solutions for everyone, from professional financial advisers to first-time investors. Today, over 723,000 customers trust us to manage more than £108.7 billion of assets. By continually striving to make investing simpler and more accessible, we're helping more people take control of their financial futures. We're proud to be recognised as one of the UK's Best 100 Companies to Work For for six consecutive years, and a Great Place to Work in 2025 and 2026 a reflection of our supportive and collaborative culture. What we offer 26 days holiday, increasing with service + buy/sell scheme + bank holidays 7% Pension with matched contributions Discretionary bonus scheme Share schemes (including free shares and BAYE) Health Cash Plan and discounted private healthcare Enhanced family leave (subject to qualifying criteria) Travel and bike loan schemes Employee Assistance Programme Life at AJ Bell Regular social events including summer and Christmas parties Learning and development opportunities tailored to you Casual dress code Friendly, supportive team environment Our ways of working We offer hybrid working, with a minimum of 50% of your working time per month spent in the office. For new starters, there's an initial period of full-time office working to help you settle in and build relationships. Inclusion & diversity We're committed to creating an inclusive environment where everyone feels respected and able to be themselves at work. We welcome applications from all backgrounds and make hiring decisions based on skills, experience, and potential.
We are looking to add an Ecommerce & Concessions Manager to join our team. This individual will be responsible for owning the full end-to-end ecommerce experience, fundamentally driving revenue and growth for the brand. This is a pivotal role in helping our Brands achieve further growth and success and it's a great opportunity for someone to come in and make an impact really quickly. Responsibilities Managing, developing and overseeing the daily operations of our ecommerce sites. Managing, developing and overseeing the daily operations of our marketplaces. Onboarding new marketplaces; problem-solving and product uploads, ensure best working practices are being used to ensure correct uploads and platform mapping. Liaise with partners and internal teams regarding contracts, platform agreements & requirements, product selection processes, fulfilment procedures etc. Select relevant and seasonally appropriate product for Marketplace and Concessions to support targets. Regularly review our Brands marketplace & concession offering based on data and highlight opportunities for the business. Inventory management, driving opportunities based on stock positions, analyse sales and returns data and adjusting offering accordingly. Providing regular reports based on weekly and monthly trade and activities. Updating content across all platforms and across all sites. Manage customer queries. Oversee marketplace partner timeframes, ensuring launch dates are achieved. Strategic Leadership Develop and execute a global ecommerce strategy to drive revenue growth, improve customer acquisition and retention, and enhance the brand's online presence. Lead ecommerce marketing, ecommerce operations, ensuring alignment with the company's global business goals. Work closely with the Director to contribute to the overall digital transformation and growth for all our Brands. Ecommerce Performance & Growth Oversee web trading strategies, including pricing, promotions, merchandising, and site optimisation, ensuring the ecommerce platforms are driving high conversion rates and average order values. Analyse ecommerce performance, using data-driven insights to optimise user experience, increase conversion, and reduce drop-off rates. Support the development of a roadmap for ecommerce technology, ensuring the integration of the latest tools, platforms, and innovations to enhance the customer journey and streamline operations. ECommerce Marketing Leadership Manage the global digital marketing strategy, including paid media (PPC, display ads), SEO/SEM, CRM/email marketing, and other relevant marketing programmes. Collaborate with creative teams to ensure consistent brand messaging across all online channels. Monitor and analyse key performance metrics, adapting strategies to improve engagement and online sales. Team Management Lead and develop a small team, ensuring continuous growth, training, and performance. Budget & P&L Management Manage the ecommerce budget, ensuring that investments in web development, marketing, and other key areas are efficiently allocated to drive ROI. Monitor ecommerce revenue and profitability, using metrics to adjust strategies and forecast growth. Innovation & Industry trends Stay abreast of emerging trends, technologies, and customer expectations within the ecommerce and digital marketing landscape. Skills and Experience Proven experience in Marketplace and eCommerce. Possess strong experience with Shopify, SAP, Linnworks, Mirakl, SharePoint. Possess excellent Excel skills and experience using SharePoint. Analytical thinker. Excellent communication skills. Have the ability to multi-task and work in a fast-paced environment. Strong track record of driving revenue growth and digital transformation in ecommerce. In-depth understanding of ecommerce platforms, digital marketing strategies, data analytics, and conversion optimisation. Strategic thinker with the ability to align business goals with innovative digital solutions. Strong commercial acumen, with experience managing budgets and driving ROI. Fluency in digital analytics tools (Google Analytics, Adobe Analytics, etc.), as well as ecommerce management platforms (Shopify, Mirakl etc.) and SAP.
27/05/2026
Full time
We are looking to add an Ecommerce & Concessions Manager to join our team. This individual will be responsible for owning the full end-to-end ecommerce experience, fundamentally driving revenue and growth for the brand. This is a pivotal role in helping our Brands achieve further growth and success and it's a great opportunity for someone to come in and make an impact really quickly. Responsibilities Managing, developing and overseeing the daily operations of our ecommerce sites. Managing, developing and overseeing the daily operations of our marketplaces. Onboarding new marketplaces; problem-solving and product uploads, ensure best working practices are being used to ensure correct uploads and platform mapping. Liaise with partners and internal teams regarding contracts, platform agreements & requirements, product selection processes, fulfilment procedures etc. Select relevant and seasonally appropriate product for Marketplace and Concessions to support targets. Regularly review our Brands marketplace & concession offering based on data and highlight opportunities for the business. Inventory management, driving opportunities based on stock positions, analyse sales and returns data and adjusting offering accordingly. Providing regular reports based on weekly and monthly trade and activities. Updating content across all platforms and across all sites. Manage customer queries. Oversee marketplace partner timeframes, ensuring launch dates are achieved. Strategic Leadership Develop and execute a global ecommerce strategy to drive revenue growth, improve customer acquisition and retention, and enhance the brand's online presence. Lead ecommerce marketing, ecommerce operations, ensuring alignment with the company's global business goals. Work closely with the Director to contribute to the overall digital transformation and growth for all our Brands. Ecommerce Performance & Growth Oversee web trading strategies, including pricing, promotions, merchandising, and site optimisation, ensuring the ecommerce platforms are driving high conversion rates and average order values. Analyse ecommerce performance, using data-driven insights to optimise user experience, increase conversion, and reduce drop-off rates. Support the development of a roadmap for ecommerce technology, ensuring the integration of the latest tools, platforms, and innovations to enhance the customer journey and streamline operations. ECommerce Marketing Leadership Manage the global digital marketing strategy, including paid media (PPC, display ads), SEO/SEM, CRM/email marketing, and other relevant marketing programmes. Collaborate with creative teams to ensure consistent brand messaging across all online channels. Monitor and analyse key performance metrics, adapting strategies to improve engagement and online sales. Team Management Lead and develop a small team, ensuring continuous growth, training, and performance. Budget & P&L Management Manage the ecommerce budget, ensuring that investments in web development, marketing, and other key areas are efficiently allocated to drive ROI. Monitor ecommerce revenue and profitability, using metrics to adjust strategies and forecast growth. Innovation & Industry trends Stay abreast of emerging trends, technologies, and customer expectations within the ecommerce and digital marketing landscape. Skills and Experience Proven experience in Marketplace and eCommerce. Possess strong experience with Shopify, SAP, Linnworks, Mirakl, SharePoint. Possess excellent Excel skills and experience using SharePoint. Analytical thinker. Excellent communication skills. Have the ability to multi-task and work in a fast-paced environment. Strong track record of driving revenue growth and digital transformation in ecommerce. In-depth understanding of ecommerce platforms, digital marketing strategies, data analytics, and conversion optimisation. Strategic thinker with the ability to align business goals with innovative digital solutions. Strong commercial acumen, with experience managing budgets and driving ROI. Fluency in digital analytics tools (Google Analytics, Adobe Analytics, etc.), as well as ecommerce management platforms (Shopify, Mirakl etc.) and SAP.
National Museum of the Royal Navy
Portsmouth, Hampshire
Web Performance and SEO Manager Salary (Grade 6): £35,588 - £40,131 per annum (dependent upon experience) Hours: 37.5 hours per week - permanent contract Location: Royal Navy Museums, Portsmouth Historic Dockyard with the opportunity for hybrid working (a combination of working onsite and from home). Drive Performance. Optimise Journeys. Deliver Revenue. Royal Navy Museums (RNM) tells the extraordinary story of the Royal Navy - its global influence, rich heritage, and continuing relevance today. As a national museum with sites across the UK, we care for one of the world's most significant maritime collections and welcome visitors from across the globe. We are now seeking a Web Performance and SEO Manager to take ownership of our website and digital purchase journeys as core drivers of revenue and audience growth. This is a great opportunity to join the team This is a pivotal role within our newly structured marketing function. Working within the Performance and CRM team, you will: Lead the optimisation of website performance, focusing on conversion and revenue generation Develop and deliver a structured testing and experimentation programme Improve SEO performance to drive high-quality, high-intent traffic Analyse digital journeys to identify and prioritise improvements Work with developers and digital partners to enhance user experience and checkout performance Ensure digital activity is aligned with commercial priorities and delivering measurable impact You will report to the Performance and CRM Lead and work closely with campaign, content and CRM colleagues to ensure that demand is effectively converted into revenue. What you can bring We are looking for a commercially minded digital specialist with strong expertise in performance optimisation and conversion. You will bring: Experience in web performance, CRO or e commerce optimisation Strong understanding of analytics platforms and testing methodologies Knowledge of SEO and digital acquisition Understanding of user experience and conversion behaviour Experience working with developers and digital platforms The ability to prioritise effectively and focus on high impact improvements Strong communication skills and the ability to influence stakeholders What we offer The opportunity to be part of a friendly and diverse workplace within a unique heritage environment. Group pension plan with Royal London (6% employer contributions, 2% employee contributions and death in service benefit). 25 days' annual leave (plus bank holidays), increasing to 30 days after 5 years' service, with the option to purchase additional leave. Enhanced maternity/adoption and paternity pay. Flexible and hybrid working. Employee Assistance Programme. Paid professional membership fees. Free admission to other national museums and attractions within the reciprocal agreement. Discounts at our shops and cafes. Free and discounted tickets for family and friends. A range of other benefits including cycle to work, employer supported volunteering leave, mobile tech, etc. Paid reservist leave. We want you to succeed and showcase your skills and experiences, so if you are invited to interview, we will share our interview questions with you ahead of time. If you would like to have an informal discussion regarding the role, please contact Sharna Bennett, Performance and CRM Lead All applicants are asked to apply by 4 June 2026. If you require reasonable adjustments to the application process, please contact the People team at This post requires a DBS check and the right to work in the UK. Please note we cannot currently sponsor work visas.
26/05/2026
Full time
Web Performance and SEO Manager Salary (Grade 6): £35,588 - £40,131 per annum (dependent upon experience) Hours: 37.5 hours per week - permanent contract Location: Royal Navy Museums, Portsmouth Historic Dockyard with the opportunity for hybrid working (a combination of working onsite and from home). Drive Performance. Optimise Journeys. Deliver Revenue. Royal Navy Museums (RNM) tells the extraordinary story of the Royal Navy - its global influence, rich heritage, and continuing relevance today. As a national museum with sites across the UK, we care for one of the world's most significant maritime collections and welcome visitors from across the globe. We are now seeking a Web Performance and SEO Manager to take ownership of our website and digital purchase journeys as core drivers of revenue and audience growth. This is a great opportunity to join the team This is a pivotal role within our newly structured marketing function. Working within the Performance and CRM team, you will: Lead the optimisation of website performance, focusing on conversion and revenue generation Develop and deliver a structured testing and experimentation programme Improve SEO performance to drive high-quality, high-intent traffic Analyse digital journeys to identify and prioritise improvements Work with developers and digital partners to enhance user experience and checkout performance Ensure digital activity is aligned with commercial priorities and delivering measurable impact You will report to the Performance and CRM Lead and work closely with campaign, content and CRM colleagues to ensure that demand is effectively converted into revenue. What you can bring We are looking for a commercially minded digital specialist with strong expertise in performance optimisation and conversion. You will bring: Experience in web performance, CRO or e commerce optimisation Strong understanding of analytics platforms and testing methodologies Knowledge of SEO and digital acquisition Understanding of user experience and conversion behaviour Experience working with developers and digital platforms The ability to prioritise effectively and focus on high impact improvements Strong communication skills and the ability to influence stakeholders What we offer The opportunity to be part of a friendly and diverse workplace within a unique heritage environment. Group pension plan with Royal London (6% employer contributions, 2% employee contributions and death in service benefit). 25 days' annual leave (plus bank holidays), increasing to 30 days after 5 years' service, with the option to purchase additional leave. Enhanced maternity/adoption and paternity pay. Flexible and hybrid working. Employee Assistance Programme. Paid professional membership fees. Free admission to other national museums and attractions within the reciprocal agreement. Discounts at our shops and cafes. Free and discounted tickets for family and friends. A range of other benefits including cycle to work, employer supported volunteering leave, mobile tech, etc. Paid reservist leave. We want you to succeed and showcase your skills and experiences, so if you are invited to interview, we will share our interview questions with you ahead of time. If you would like to have an informal discussion regarding the role, please contact Sharna Bennett, Performance and CRM Lead All applicants are asked to apply by 4 June 2026. If you require reasonable adjustments to the application process, please contact the People team at This post requires a DBS check and the right to work in the UK. Please note we cannot currently sponsor work visas.
Shopify & Ecommerce Manager Sibie Holding Group UK, EU & US Full-time On-site - London base Hire Priority: Health & Wellness About Sibie Pharma Group We are a group of fast-growing online pharmacies serving patients and health-conscious consumers across the UK and EU, with imminent launches in the United States and the Gulf Cooperation Council (GCC). We sit at the intersection of health, science, and technology, making evidence-based pharmacy products accessible, personal, and trustworthy. The Role As a Shopify & Ecommerce Manager you will own the technical and operational backbone of our ecommerce business. This role ensures both of our Shopify stores are fast, stable, conversion-optimized, and continuously improving. You'll sit at the intersection of engineering, marketing, and growth, making sure every campaign lands on a high-performing storefront, and every customer journey is seamless. From managing the app ecosystem to optimizing site speed and checkout flows, your work will directly impact revenue, conversion rates, and average order value. Why This Role Matters Now We're operating across two pharmacy brands, multiple international markets, and subscription-based models. The complexity is growing, and so is the opportunity. This role is critical to ensuring our ecommerce infrastructure can support that scale. You'll own the systems that power performance: fast-loading pages, optimized product journeys, and a smart app stack that increases AOV through upsells and cross-sells, without increasing ad spend. What You'll Own Shopify Storefront & Theme Manage and optimize Shopify themes across both stores Technical conversion rate optimisation across both stores Implement UX/UI improvements that increase conversion rates Ensure storefront consistency across devices and markets App Stack Management Own and optimize the ecommerce app ecosystem (upsell, cross-sell, reviews, subscriptions) Evaluate, implement, and manage third-party apps for performance and ROI Reduce bloat while maximizing functionality and efficiency Catalogue & Market Management Maintain product catalogue across regions (pricing, availability, localization) Ensure accuracy and consistency across all SKUs and markets Support cross-border ecommerce operations and regional requirements Website Performance & Speed Monitor and improve Core Web Vitals and page load speed Identify and resolve performance bottlenecks Ensure fast, reliable site performance across all devices and geographies Automation & Workflows Build and manage Shopify Flow automations Collaborate with CRM to streamline lifecycle and operational workflows Reduce manual processes through smart automation Ecommerce Analytics & Reporting Track and report on revenue, conversion rates, AOV, and funnel performance Identify opportunities for optimization across the customer journey Work closely with marketing and product teams to align on performance insights Key Impact Areas Both Shopify Stores: Stability, scalability, and performance across all markets Upsell & Cross-sell: Increasing AOV through smart app usage and UX improvements Store Speed: Fast, frictionless user experience that supports conversion Catalogue & Apps: Clean, optimized infrastructure that supports growth How Success Is Measured Store Performance Improvement in conversion rates and revenue per visitor Stable, high-performing storefronts across all markets Speed & UX Strong Core Web Vitals and fast page load times Reduced friction across key user journeys (product to checkout) AOV Growth Measurable increase in average order value through upsell/cross-sell strategies Effective use of apps without degrading site performance Operational Excellence Accurate, well-managed product catalogue across regions Efficient, automated workflows reducing manual overhead Data & Optimization Clear reporting on ecommerce performance metrics Continuous identification and execution of improvement opportunities Who We Are Looking For You're a technically strong ecommerce operator who understands that performance lives in the details. You know how to make Shopify stores faster, cleaner, and more effective, and you're comfortable getting hands-on with themes, apps, and workflows. You think in systems, not just fixes. You care about conversion, speed, and scalability, and you understand how small improvements across the funnel compound into meaningful revenue gains. You're proactive, resourceful, and comfortable working across teams, bridging gaps between marketing, product, and operations to keep everything running smoothly. Essential Strong hands-on experience managing Shopify stores end-to-end Solid understanding of Shopify themes, Liquid, and frontend performance Experience managing and optimizing Shopify app ecosystems Proven ability to improve site speed and Core Web Vitals Experience with product catalogue management across multiple markets Strong understanding of ecommerce KPIs (conversion rate, AOV, revenue) Experience with Shopify Flow or similar automation tools Analytical mindset with the ability to translate data into improvements Highly Desirable Experience with Shopify Plus Background in subscription-based ecommerce models Experience in cross-border ecommerce (multi-region pricing, localization) Familiarity with CRO principles and experimentation frameworks Experience integrating ecommerce with CRM or lifecycle marketing tools Exposure to regulated industries (e.g., pharmacy, healthcare) Ability to collaborate with developers or make light code changes independently What We Offer Our team, our methods, and our technology define our identity. Immerse yourself in a dynamic, stimulating, and fulfilling environment where you have a real chance to impact the healthcare sector. A genuinely ground-floor creative role in a group of companies at an inflection point Exposure to three of the world's most exciting markets: UK, EU and US Clear path to Head of Ecommerce as the team scales in Phase 2 Competitive salary of £35,000 - £50,000 DOE, plus performance-related bonus A fast-moving, founder-led culture where great ideas are acted on, not buried in process
26/05/2026
Full time
Shopify & Ecommerce Manager Sibie Holding Group UK, EU & US Full-time On-site - London base Hire Priority: Health & Wellness About Sibie Pharma Group We are a group of fast-growing online pharmacies serving patients and health-conscious consumers across the UK and EU, with imminent launches in the United States and the Gulf Cooperation Council (GCC). We sit at the intersection of health, science, and technology, making evidence-based pharmacy products accessible, personal, and trustworthy. The Role As a Shopify & Ecommerce Manager you will own the technical and operational backbone of our ecommerce business. This role ensures both of our Shopify stores are fast, stable, conversion-optimized, and continuously improving. You'll sit at the intersection of engineering, marketing, and growth, making sure every campaign lands on a high-performing storefront, and every customer journey is seamless. From managing the app ecosystem to optimizing site speed and checkout flows, your work will directly impact revenue, conversion rates, and average order value. Why This Role Matters Now We're operating across two pharmacy brands, multiple international markets, and subscription-based models. The complexity is growing, and so is the opportunity. This role is critical to ensuring our ecommerce infrastructure can support that scale. You'll own the systems that power performance: fast-loading pages, optimized product journeys, and a smart app stack that increases AOV through upsells and cross-sells, without increasing ad spend. What You'll Own Shopify Storefront & Theme Manage and optimize Shopify themes across both stores Technical conversion rate optimisation across both stores Implement UX/UI improvements that increase conversion rates Ensure storefront consistency across devices and markets App Stack Management Own and optimize the ecommerce app ecosystem (upsell, cross-sell, reviews, subscriptions) Evaluate, implement, and manage third-party apps for performance and ROI Reduce bloat while maximizing functionality and efficiency Catalogue & Market Management Maintain product catalogue across regions (pricing, availability, localization) Ensure accuracy and consistency across all SKUs and markets Support cross-border ecommerce operations and regional requirements Website Performance & Speed Monitor and improve Core Web Vitals and page load speed Identify and resolve performance bottlenecks Ensure fast, reliable site performance across all devices and geographies Automation & Workflows Build and manage Shopify Flow automations Collaborate with CRM to streamline lifecycle and operational workflows Reduce manual processes through smart automation Ecommerce Analytics & Reporting Track and report on revenue, conversion rates, AOV, and funnel performance Identify opportunities for optimization across the customer journey Work closely with marketing and product teams to align on performance insights Key Impact Areas Both Shopify Stores: Stability, scalability, and performance across all markets Upsell & Cross-sell: Increasing AOV through smart app usage and UX improvements Store Speed: Fast, frictionless user experience that supports conversion Catalogue & Apps: Clean, optimized infrastructure that supports growth How Success Is Measured Store Performance Improvement in conversion rates and revenue per visitor Stable, high-performing storefronts across all markets Speed & UX Strong Core Web Vitals and fast page load times Reduced friction across key user journeys (product to checkout) AOV Growth Measurable increase in average order value through upsell/cross-sell strategies Effective use of apps without degrading site performance Operational Excellence Accurate, well-managed product catalogue across regions Efficient, automated workflows reducing manual overhead Data & Optimization Clear reporting on ecommerce performance metrics Continuous identification and execution of improvement opportunities Who We Are Looking For You're a technically strong ecommerce operator who understands that performance lives in the details. You know how to make Shopify stores faster, cleaner, and more effective, and you're comfortable getting hands-on with themes, apps, and workflows. You think in systems, not just fixes. You care about conversion, speed, and scalability, and you understand how small improvements across the funnel compound into meaningful revenue gains. You're proactive, resourceful, and comfortable working across teams, bridging gaps between marketing, product, and operations to keep everything running smoothly. Essential Strong hands-on experience managing Shopify stores end-to-end Solid understanding of Shopify themes, Liquid, and frontend performance Experience managing and optimizing Shopify app ecosystems Proven ability to improve site speed and Core Web Vitals Experience with product catalogue management across multiple markets Strong understanding of ecommerce KPIs (conversion rate, AOV, revenue) Experience with Shopify Flow or similar automation tools Analytical mindset with the ability to translate data into improvements Highly Desirable Experience with Shopify Plus Background in subscription-based ecommerce models Experience in cross-border ecommerce (multi-region pricing, localization) Familiarity with CRO principles and experimentation frameworks Experience integrating ecommerce with CRM or lifecycle marketing tools Exposure to regulated industries (e.g., pharmacy, healthcare) Ability to collaborate with developers or make light code changes independently What We Offer Our team, our methods, and our technology define our identity. Immerse yourself in a dynamic, stimulating, and fulfilling environment where you have a real chance to impact the healthcare sector. A genuinely ground-floor creative role in a group of companies at an inflection point Exposure to three of the world's most exciting markets: UK, EU and US Clear path to Head of Ecommerce as the team scales in Phase 2 Competitive salary of £35,000 - £50,000 DOE, plus performance-related bonus A fast-moving, founder-led culture where great ideas are acted on, not buried in process
Position UX/UI Designer and Developer - 3-month contract, Shoreditch, London (on site) Responsibilities Manage external web development and technology partners to maximize organic growth and conversion opportunities. Collect requirements from the business, brief partners, prioritise asks in line with key business objectives, and align with business timelines. Deliver high quality, user friendly content across our digital platforms. Own the delivery of the US and UJ for new and ongoing event website and app related launches. Identify content improvements to enhance engagement, gain insights and increase sales. Produce and automate top level website reports that influence decision making, including user flow Sankey diagrams, channel specific user journeys and holistic business reporting. Develop a UX and UI workflow in alignment with feedback and research to execution, specifically running CRO tests to prove hypotheses. Expertise in CMS optimisation (VWO, Optimisely or other). Expertise in SEO, CRO, accessibility and UX best practices. Proven experience delivering multi format digital content within a CMS environment (Contentful). Proven experience delivering content heavy platform targeted at consumer audiences. Proficiency in integrated performance reports using different data sources including analytics and CRM tools (e.g., Google Analytics, HubSpot). Fundamental understanding of basic ad tech, i.e., UTM tagging and tracking and setting up of media tags via Google Tag Manager. Basic understanding of HTML and CSS - or a keen desire to upskill in this area. Strong collaboration skills to manage input from stakeholders and third parties. Ability to manage and support different projects simultaneously. Good knowledge of digital marketing and multi channel campaigns. Ability to understand website analytics and help drive data driven conclusions (e.g., Google Analytics). Ability to recommend decisions underpinned and driven by data. A passion for UX and all things customer first. Compensation Daily rate will be approximately £250-£400 per day, depending on experience. How to Apply Send your CV in Word format along with your daily rate and availability.
25/05/2026
Full time
Position UX/UI Designer and Developer - 3-month contract, Shoreditch, London (on site) Responsibilities Manage external web development and technology partners to maximize organic growth and conversion opportunities. Collect requirements from the business, brief partners, prioritise asks in line with key business objectives, and align with business timelines. Deliver high quality, user friendly content across our digital platforms. Own the delivery of the US and UJ for new and ongoing event website and app related launches. Identify content improvements to enhance engagement, gain insights and increase sales. Produce and automate top level website reports that influence decision making, including user flow Sankey diagrams, channel specific user journeys and holistic business reporting. Develop a UX and UI workflow in alignment with feedback and research to execution, specifically running CRO tests to prove hypotheses. Expertise in CMS optimisation (VWO, Optimisely or other). Expertise in SEO, CRO, accessibility and UX best practices. Proven experience delivering multi format digital content within a CMS environment (Contentful). Proven experience delivering content heavy platform targeted at consumer audiences. Proficiency in integrated performance reports using different data sources including analytics and CRM tools (e.g., Google Analytics, HubSpot). Fundamental understanding of basic ad tech, i.e., UTM tagging and tracking and setting up of media tags via Google Tag Manager. Basic understanding of HTML and CSS - or a keen desire to upskill in this area. Strong collaboration skills to manage input from stakeholders and third parties. Ability to manage and support different projects simultaneously. Good knowledge of digital marketing and multi channel campaigns. Ability to understand website analytics and help drive data driven conclusions (e.g., Google Analytics). Ability to recommend decisions underpinned and driven by data. A passion for UX and all things customer first. Compensation Daily rate will be approximately £250-£400 per day, depending on experience. How to Apply Send your CV in Word format along with your daily rate and availability.