Trainer / Coach - Financial Services Call Centres - L&D

Behaviour / IT / Systems Trainer / Coach - Call Centres Learning and Development Systems & Behavioural Training Milton Keynes - 6 months - £450/day An excellent opportunity has arisen for a Trainer / Coach / Learning and Development Consultant with specific experience in call centres / contact centres to join a company in Milton Keynes. The successful Trainer / Coach must have the following experience: * Experience in both behavioural and systems training - You must have experience of a highly regulated industry, preferably financial services, with experience of financial services regulations * Writing and delivering training for front line call centre staff, with a focus on customer service * Experience in blended learning and acceleration training techniques * Reviewing existing training and tailoring for a new 3rd party * Experience of delivering training to 3rd party outsourced solutions * Experience overseeing 3rd party trainers and training the trainer in anything required * Experience in a highly regulated industry is beneficial If you are an experienced Trainer / Coach / Learning and Development Consultant with both systems / IT and behavioural experience then please get in touch now. People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas