Enterprise Architect - Retail & Hospitality Tech Leading UK retailer and hospitality client now undergoing a significant business and technology transformation. This is a pivotal hire within a newly evolving architecture function, offering the opportunity to shape enterprise-wide strategy during a large-scale cloud and operating model transformation. As Enterprise Architect, you'll operate as a senior individual contributor, working across domains with tech leads and engaging closely with C-suite stakeholders. This is a highly visible, commercially focused role-not hands-on engineering but defining how technology enables the business to grow and compete. The IT enterprise architect will develop and define our technology strategy. Working alongside our strategic vendors to set direction, drive innovation, stretch thinking and ensure we're constantly benefiting from the best technology across all areas of our business landscape, including corporate, head office and operations. Reporting to the director of IT strategy and architecture, you will be responsible for the design and engineering principles associated with the delivery and operational health of our technology landscape, as well as the broader technology governance process. Key Accountabilities Assist leadership team and strategic partners in the setting of our technology strategy, architecture and engineering principles for our technology function - in collaboration with relevant specialist technical leads Facilitate business and IT alignment, connecting strategy to execution, through a collaborative, supportive and consultative manner - driving our digital business strategies to balance innovation and growth Translate and guide execution of business strategy to achieve our targeted business outcomes by leading the development of an implementation roadmap for enterprise architecture Drive innovation through active horizon-scanning of emerging technologies and the business ecosystem for major disruptive technology and nontechnology trends (trendspotting) that affect our markets and business Lead analysis of our future-state capabilities and future (and current) technology environment, to detect critical gaps and opportunities and recommend solutions for improvement to drive our business towards its targeted outcomes Support our technology partners in delivering change in line with our overall technology strategy of creating modular, cloud-first solutions Develop and implement core technology governance frameworks for technologists across our business and its partners (including format, documentation approach and implementation strategy, as well as evolving the framework as necessary in line with advice from key business stakeholders and strategic partners) Own, build and maintain the enterprise roadmaps, such that it is easily communicated to partners and the wider technology functions, and in such a way that it can adapt to the changing commercial landscape Define repeatable patterns, tools and approaches for all teams - ensure that all solutions designed target our cloud-first architecture Agree, document and publish architecture principles, tools and frameworks to ensure our technology is managed and nurtured as a series of value-creating ecosystems Develop strong relationships and collaborative ways of working at all levels across internal and external stakeholders Provide and track the holistic view of our technology ecosystems and work with internal and external teams to evolve them as necessary The Person Technical Knowledge & Experience An expert practitioner with experience of overseeing end-to-end application architecture, preferably in a similar multi-site, omnichannel, enterprise scale business within the, retail or hospitality sector Experience in cloud migration and application modernisation programmes Experience in agile ways of working, DevSecOps, SRE and continuous delivery Comfortable defining migration patterns and green-field architectures, and crucially where the two intersect Ability to identify software or technology opportunities and drive the introduction of new tools and processes across teams and disciplines Proven leader in innovation and sought out for their engineering and solution design skills to drive the organisation's digital business strategies Expert in their core discipline and skilled in several other areas, with experience and knowledge of several domain and product areas Experience in setting strategic direction as well as leveraging external expertise alike Mastery of all components of enterprise architecture, business & IT principles and processes Strong consulting skills such as targeted communications, engagement management, stakeholder management and business development Experience in the broader consumer commercial landscape - including how technology can be used to enable enhance customer experience, operational efficiency, data insights and cost optimisation Experience of various operating models such as project-centric and product-centric and different types of agile principles, methodologies and frameworks, especially those designed to be scaled at the enterprise level Vendor - and technology neutral - Seeks to achieve targeted business outcomes than for personal preferences, or in vested personal preferences of other business and IT leaders Stays on top of tech trends, experimenting with, and learning new technologies A strong focus enablement, creating patterns, toolsets and best practice allowing for a true as-a-service' capability across applications, software engineering, integration and data Deep architecture focus, ensuring technologies are used, purchased and developed appropriately Skills Analytical: Takes a logical approach to analysis of information to draw accurate conclusions Business acumen: Robust understanding of how a multi-site business operates with awareness of key challenges and risks, as well as how a leveraged business manages corporate risks to drive value and growth People management: Able to achieve high levels of performance through teams; sets clear objectives and guides and motivates team members to succeed Influencing and persuading: Confident relationship building skills with proven ability to influence and negotiate effectively at senior levels. Ability to deliver change and have an impact as a business partner through a diplomatic, yet tenacious approach Communication: Excellent written and verbal communication skills, communicating effectively at all levels. Creates a positive impact with gravitas and credibility within the organisation and externally Facilitation: Able to facilitate team's and individual thinking processes Prioritisation: Effectively manages own and team's workload against competing demands. Is structured and organised Problem solving: Excellent problem solving, with ability to probe and establish real issues and identify correct solutions Numerate and analytical: Is extremely confident with numbers and takes a logical and methodical approach to the analysis of information to draw accurate conclusions before making informed decisions IT literate: Excel - strong Excel skills and experiences; PowerPoint - able to create effective presentations and documents; Word - high level of ability; Other - experience and knowledge of modern reporting systems This position offers a basic salary up to £110K + car allowance + bonus and excellent package. The role requires 4 days a week in the West London office with Friday's WFH.
19/05/2026
Full time
Enterprise Architect - Retail & Hospitality Tech Leading UK retailer and hospitality client now undergoing a significant business and technology transformation. This is a pivotal hire within a newly evolving architecture function, offering the opportunity to shape enterprise-wide strategy during a large-scale cloud and operating model transformation. As Enterprise Architect, you'll operate as a senior individual contributor, working across domains with tech leads and engaging closely with C-suite stakeholders. This is a highly visible, commercially focused role-not hands-on engineering but defining how technology enables the business to grow and compete. The IT enterprise architect will develop and define our technology strategy. Working alongside our strategic vendors to set direction, drive innovation, stretch thinking and ensure we're constantly benefiting from the best technology across all areas of our business landscape, including corporate, head office and operations. Reporting to the director of IT strategy and architecture, you will be responsible for the design and engineering principles associated with the delivery and operational health of our technology landscape, as well as the broader technology governance process. Key Accountabilities Assist leadership team and strategic partners in the setting of our technology strategy, architecture and engineering principles for our technology function - in collaboration with relevant specialist technical leads Facilitate business and IT alignment, connecting strategy to execution, through a collaborative, supportive and consultative manner - driving our digital business strategies to balance innovation and growth Translate and guide execution of business strategy to achieve our targeted business outcomes by leading the development of an implementation roadmap for enterprise architecture Drive innovation through active horizon-scanning of emerging technologies and the business ecosystem for major disruptive technology and nontechnology trends (trendspotting) that affect our markets and business Lead analysis of our future-state capabilities and future (and current) technology environment, to detect critical gaps and opportunities and recommend solutions for improvement to drive our business towards its targeted outcomes Support our technology partners in delivering change in line with our overall technology strategy of creating modular, cloud-first solutions Develop and implement core technology governance frameworks for technologists across our business and its partners (including format, documentation approach and implementation strategy, as well as evolving the framework as necessary in line with advice from key business stakeholders and strategic partners) Own, build and maintain the enterprise roadmaps, such that it is easily communicated to partners and the wider technology functions, and in such a way that it can adapt to the changing commercial landscape Define repeatable patterns, tools and approaches for all teams - ensure that all solutions designed target our cloud-first architecture Agree, document and publish architecture principles, tools and frameworks to ensure our technology is managed and nurtured as a series of value-creating ecosystems Develop strong relationships and collaborative ways of working at all levels across internal and external stakeholders Provide and track the holistic view of our technology ecosystems and work with internal and external teams to evolve them as necessary The Person Technical Knowledge & Experience An expert practitioner with experience of overseeing end-to-end application architecture, preferably in a similar multi-site, omnichannel, enterprise scale business within the, retail or hospitality sector Experience in cloud migration and application modernisation programmes Experience in agile ways of working, DevSecOps, SRE and continuous delivery Comfortable defining migration patterns and green-field architectures, and crucially where the two intersect Ability to identify software or technology opportunities and drive the introduction of new tools and processes across teams and disciplines Proven leader in innovation and sought out for their engineering and solution design skills to drive the organisation's digital business strategies Expert in their core discipline and skilled in several other areas, with experience and knowledge of several domain and product areas Experience in setting strategic direction as well as leveraging external expertise alike Mastery of all components of enterprise architecture, business & IT principles and processes Strong consulting skills such as targeted communications, engagement management, stakeholder management and business development Experience in the broader consumer commercial landscape - including how technology can be used to enable enhance customer experience, operational efficiency, data insights and cost optimisation Experience of various operating models such as project-centric and product-centric and different types of agile principles, methodologies and frameworks, especially those designed to be scaled at the enterprise level Vendor - and technology neutral - Seeks to achieve targeted business outcomes than for personal preferences, or in vested personal preferences of other business and IT leaders Stays on top of tech trends, experimenting with, and learning new technologies A strong focus enablement, creating patterns, toolsets and best practice allowing for a true as-a-service' capability across applications, software engineering, integration and data Deep architecture focus, ensuring technologies are used, purchased and developed appropriately Skills Analytical: Takes a logical approach to analysis of information to draw accurate conclusions Business acumen: Robust understanding of how a multi-site business operates with awareness of key challenges and risks, as well as how a leveraged business manages corporate risks to drive value and growth People management: Able to achieve high levels of performance through teams; sets clear objectives and guides and motivates team members to succeed Influencing and persuading: Confident relationship building skills with proven ability to influence and negotiate effectively at senior levels. Ability to deliver change and have an impact as a business partner through a diplomatic, yet tenacious approach Communication: Excellent written and verbal communication skills, communicating effectively at all levels. Creates a positive impact with gravitas and credibility within the organisation and externally Facilitation: Able to facilitate team's and individual thinking processes Prioritisation: Effectively manages own and team's workload against competing demands. Is structured and organised Problem solving: Excellent problem solving, with ability to probe and establish real issues and identify correct solutions Numerate and analytical: Is extremely confident with numbers and takes a logical and methodical approach to the analysis of information to draw accurate conclusions before making informed decisions IT literate: Excel - strong Excel skills and experiences; PowerPoint - able to create effective presentations and documents; Word - high level of ability; Other - experience and knowledge of modern reporting systems This position offers a basic salary up to £110K + car allowance + bonus and excellent package. The role requires 4 days a week in the West London office with Friday's WFH.
Location Cardiff, Croydon, Glasgow, Manchester, Sheffield About the job Job summary We are looking to recruit 3 Portfolio Chief Technology Officer (CTO) roles. Two of which will support our Migration and Borders Digital Group, and the remaining role will support our Enterprise Services teams. As a key member of the Home Office Government Digital and Data Profession leadership team, you will play a critical role in providing Government Digital and Data services at the Home Office, supporting vital national infrastructure and Home Office services. Your role will involve supporting a user-base of 35,000+ Home Office users, over 400 public-facing services used by millions, and diverse critical business areas including UK Visa & Immigration, Border Force, HMPO and policing. As a Deputy Director Portfolio CTO, you will be accountable for leading the technical strategy for the Portfolio, and the wider technology professional community. You will provide technical direction for the delivery of government services, leading design, build and management activity across all areas of architecture, infrastructure, security and engineering. You will identify underlying technology requirements to support business platform capability and lead a team of technology specialists to create cutting-edge services. You will be required to build strategic, collaborative and constructive relationships with a growing ecosystem of digital and third-party technology suppliers. This will include championing emerging standards, principles or policies to support with this collaboration. You will identify how technical teams can become leaner by removing unnecessary overheads and advising on how they can deliver more with existing capabilities. Through establishing effective ways of working, you will ensure that we meet our commitments, increasing the certainty of the outcomes we achieve. You will be accountable for ensuring that we deliver to cost and quality standards and managing risks and dependencies across multiple teams. We are looking for someone who is strategic and forward thinking in terms of how we engage with the business, use technology and achieve our long-term goals. You will strive to deliver better outcomes and value for money by encouraging and embedding a culture of continuous improvement within the portfolio and across wider technology teams. As a leader within Home Office Government Digital and Data Profession and the Portfolio, you will inspire others and establish a team and a culture that individuals feel proud to be apart of. Job description For full details of all three roles, please see the Candidate Pack on the Civil Service website. Person specification Essential Criteria The successful candidate will be able to demonstrate experience of: Providing clear technical leadership and authority across technology, platforms and architecture within a large, complex organisation. Setting and owning enterprise-level technology and platform direction, translating organisational goals into coherent strategy, priorities and investment decisions. Leading and influencing across a matrixed, federated organisation, building trusted relationships with stakeholders at all levels (including senior leaders and non-technical audiences). Understanding cyber security, risk management and assurance in a highly regulated enterprise context, and assessing and clearly articulating technical risk and architectural maturity to senior stakeholders. Embedding architecture governance, standards and assurance into business-as-usual delivery to improve consistency, quality and pace. Driving innovation and continuous improvement to increase the efficiency, resilience and value for money of platform and technology services. Desirable Criteria It would also be desirable to demonstrate experience of: Operating at executive or senior leadership level within a large or highly regulated organisation, including managing substantial technology investment and making value for money decisions across complex portfolios. Leading significant technology, platform, or digital transformation at scale, including modernisation of legacy and mission critical systems, using modern product led and Agile approaches. Driving cross portfolio collaboration, convergence or reuse of platforms, services, or standards in a multi team environment, with accountability for delivering and operating live services/products that meet user needs and performance expectations. Interested? Apply via Civil Service Jobs for full role details.
19/05/2026
Full time
Location Cardiff, Croydon, Glasgow, Manchester, Sheffield About the job Job summary We are looking to recruit 3 Portfolio Chief Technology Officer (CTO) roles. Two of which will support our Migration and Borders Digital Group, and the remaining role will support our Enterprise Services teams. As a key member of the Home Office Government Digital and Data Profession leadership team, you will play a critical role in providing Government Digital and Data services at the Home Office, supporting vital national infrastructure and Home Office services. Your role will involve supporting a user-base of 35,000+ Home Office users, over 400 public-facing services used by millions, and diverse critical business areas including UK Visa & Immigration, Border Force, HMPO and policing. As a Deputy Director Portfolio CTO, you will be accountable for leading the technical strategy for the Portfolio, and the wider technology professional community. You will provide technical direction for the delivery of government services, leading design, build and management activity across all areas of architecture, infrastructure, security and engineering. You will identify underlying technology requirements to support business platform capability and lead a team of technology specialists to create cutting-edge services. You will be required to build strategic, collaborative and constructive relationships with a growing ecosystem of digital and third-party technology suppliers. This will include championing emerging standards, principles or policies to support with this collaboration. You will identify how technical teams can become leaner by removing unnecessary overheads and advising on how they can deliver more with existing capabilities. Through establishing effective ways of working, you will ensure that we meet our commitments, increasing the certainty of the outcomes we achieve. You will be accountable for ensuring that we deliver to cost and quality standards and managing risks and dependencies across multiple teams. We are looking for someone who is strategic and forward thinking in terms of how we engage with the business, use technology and achieve our long-term goals. You will strive to deliver better outcomes and value for money by encouraging and embedding a culture of continuous improvement within the portfolio and across wider technology teams. As a leader within Home Office Government Digital and Data Profession and the Portfolio, you will inspire others and establish a team and a culture that individuals feel proud to be apart of. Job description For full details of all three roles, please see the Candidate Pack on the Civil Service website. Person specification Essential Criteria The successful candidate will be able to demonstrate experience of: Providing clear technical leadership and authority across technology, platforms and architecture within a large, complex organisation. Setting and owning enterprise-level technology and platform direction, translating organisational goals into coherent strategy, priorities and investment decisions. Leading and influencing across a matrixed, federated organisation, building trusted relationships with stakeholders at all levels (including senior leaders and non-technical audiences). Understanding cyber security, risk management and assurance in a highly regulated enterprise context, and assessing and clearly articulating technical risk and architectural maturity to senior stakeholders. Embedding architecture governance, standards and assurance into business-as-usual delivery to improve consistency, quality and pace. Driving innovation and continuous improvement to increase the efficiency, resilience and value for money of platform and technology services. Desirable Criteria It would also be desirable to demonstrate experience of: Operating at executive or senior leadership level within a large or highly regulated organisation, including managing substantial technology investment and making value for money decisions across complex portfolios. Leading significant technology, platform, or digital transformation at scale, including modernisation of legacy and mission critical systems, using modern product led and Agile approaches. Driving cross portfolio collaboration, convergence or reuse of platforms, services, or standards in a multi team environment, with accountability for delivering and operating live services/products that meet user needs and performance expectations. Interested? Apply via Civil Service Jobs for full role details.
Apply now Job no: 565136 Work type: Full time Site: Redditch Categories: Data and Analytics Location: Worcestershire About us Halfords is on a journey - building the future of motoring and cycling and looking for people who want to help shape what comes next. We're a place for cocreators: people who want to make a real impact, take ownership and be part of something that's still evolving. Technology at Halfords is at a turning point. We're modernising our foundations, sharpening our delivery, and ensuring every technology decision is connected to real commercial and customer outcomes. We're looking for people who act as trusted advisors to the business, take end to end accountability for outcomes, and can balance pace with long term architectural integrity. Innovation here means practical, scalable solutions, not ideas that stay on whiteboards. About the role As Automation Platform Lead within our Technology Architecture function, you'll take ownership of how automation is adopted, governed, and scaled across the business. Reporting to the Head of Platform Engineering, your primary focus will be Microsoft Power Platform, building out a Centre of Excellence that gives the organisation a structured, sustainable way to identify automation opportunities and turn them into solutions that actually deliver operational and commercial value. Day to day, you'll work with business teams and delivery squads to identify where automation can make a genuine difference, develop the standards and reusable components that make adoption safe and scalable, and provide coaching and hands on support through Power Platform surgeries and community engagement. You'll also work closely with Architecture and Platform Engineering to ensure automation capabilities evolve in line with the broader platform strategy and enterprise architecture principles. Halfords operates a hybrid working policy - this position will be based 3 days per week at our support centre in Redditch, West Midlands. Key responsibilities Define and lead the enterprise automation capability, establishing the vision, roadmap, and governance model for automation across the organisation Own the Power Platform Centre of Excellence, developing standards, reusable components, and best practices that enable the safe and scalable adoption of Power Apps, Power Automate, Power BI, and related services Engage with business teams to identify high value automation opportunities, supporting the design of solutions that reduce manual effort and improve operational outcomes Establish automation governance and standards, ensuring solutions are secure, maintainable, and aligned with enterprise architecture principles and security policies Provide technical leadership and oversight for automation initiatives, ensuring solutions are built using appropriate patterns and integrated effectively with enterprise systems Coach and enable delivery teams and citizen developers through Power Platform surgeries, training sessions, and internal community engagement Identify emerging automation technologies and approaches that could enhance productivity and support broader business transformation About you Demonstrable experience designing and delivering automation solutions in enterprise environments, with strong technical knowledge of Microsoft Power Platform including Power Apps, Power Automate, and Power BI Experience establishing or contributing to a Power Platform Centre of Excellence or equivalent automation governance capability Proven ability to identify automation opportunities within business processes and translate them into practical, value driven solutions Experience developing automation standards, governance practices, and reusable components to ensure solutions are scalable and maintainable over time Strong stakeholder engagement skills, comfortable working with business teams and technical leaders to drive adoption and articulate the value of automation clearly Able to coach and enable both business users and technical teams to use automation technologies effectively and with confidence Familiarity with RPA, low code platforms, or enterprise integration patterns is a bonus, as is experience with Microsoft Azure services or working in retail or operationally complex environments A fair and competitive salary evaluated against market data, car allowance, annual discretionary bonus scheme, pension, life assurance, 25 days annual leave plus bank holidays and enhanced family leave Commitment and dedication to your ongoing personal and professional development. We help you to own and grow your potential so you can be at your best in your current role and to support your future career aspirations We offer hybrid working with a blend of working in our Support Centre and from home You will have access to a wealth of employee discounts across the Halfords suite of products and services Wellbeing and inclusion are at the heart of our colleague experience. We offer resources and ongoing support to enhance your wellbeing at work and active Colleague Networks supporting inclusion initiatives across Halfords At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
19/05/2026
Full time
Apply now Job no: 565136 Work type: Full time Site: Redditch Categories: Data and Analytics Location: Worcestershire About us Halfords is on a journey - building the future of motoring and cycling and looking for people who want to help shape what comes next. We're a place for cocreators: people who want to make a real impact, take ownership and be part of something that's still evolving. Technology at Halfords is at a turning point. We're modernising our foundations, sharpening our delivery, and ensuring every technology decision is connected to real commercial and customer outcomes. We're looking for people who act as trusted advisors to the business, take end to end accountability for outcomes, and can balance pace with long term architectural integrity. Innovation here means practical, scalable solutions, not ideas that stay on whiteboards. About the role As Automation Platform Lead within our Technology Architecture function, you'll take ownership of how automation is adopted, governed, and scaled across the business. Reporting to the Head of Platform Engineering, your primary focus will be Microsoft Power Platform, building out a Centre of Excellence that gives the organisation a structured, sustainable way to identify automation opportunities and turn them into solutions that actually deliver operational and commercial value. Day to day, you'll work with business teams and delivery squads to identify where automation can make a genuine difference, develop the standards and reusable components that make adoption safe and scalable, and provide coaching and hands on support through Power Platform surgeries and community engagement. You'll also work closely with Architecture and Platform Engineering to ensure automation capabilities evolve in line with the broader platform strategy and enterprise architecture principles. Halfords operates a hybrid working policy - this position will be based 3 days per week at our support centre in Redditch, West Midlands. Key responsibilities Define and lead the enterprise automation capability, establishing the vision, roadmap, and governance model for automation across the organisation Own the Power Platform Centre of Excellence, developing standards, reusable components, and best practices that enable the safe and scalable adoption of Power Apps, Power Automate, Power BI, and related services Engage with business teams to identify high value automation opportunities, supporting the design of solutions that reduce manual effort and improve operational outcomes Establish automation governance and standards, ensuring solutions are secure, maintainable, and aligned with enterprise architecture principles and security policies Provide technical leadership and oversight for automation initiatives, ensuring solutions are built using appropriate patterns and integrated effectively with enterprise systems Coach and enable delivery teams and citizen developers through Power Platform surgeries, training sessions, and internal community engagement Identify emerging automation technologies and approaches that could enhance productivity and support broader business transformation About you Demonstrable experience designing and delivering automation solutions in enterprise environments, with strong technical knowledge of Microsoft Power Platform including Power Apps, Power Automate, and Power BI Experience establishing or contributing to a Power Platform Centre of Excellence or equivalent automation governance capability Proven ability to identify automation opportunities within business processes and translate them into practical, value driven solutions Experience developing automation standards, governance practices, and reusable components to ensure solutions are scalable and maintainable over time Strong stakeholder engagement skills, comfortable working with business teams and technical leaders to drive adoption and articulate the value of automation clearly Able to coach and enable both business users and technical teams to use automation technologies effectively and with confidence Familiarity with RPA, low code platforms, or enterprise integration patterns is a bonus, as is experience with Microsoft Azure services or working in retail or operationally complex environments A fair and competitive salary evaluated against market data, car allowance, annual discretionary bonus scheme, pension, life assurance, 25 days annual leave plus bank holidays and enhanced family leave Commitment and dedication to your ongoing personal and professional development. We help you to own and grow your potential so you can be at your best in your current role and to support your future career aspirations We offer hybrid working with a blend of working in our Support Centre and from home You will have access to a wealth of employee discounts across the Halfords suite of products and services Wellbeing and inclusion are at the heart of our colleague experience. We offer resources and ongoing support to enhance your wellbeing at work and active Colleague Networks supporting inclusion initiatives across Halfords At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
Requirements People-First Leader: You are passionate about developing others and helping people become the best version of themselves, with a strong focus on Diversity, Equity, and Inclusion Experienced Manager: You are a dedicated leader who enables collective success and has experience leading data-oriented teams of engineers Technical Expert: You can draw on significant experience in data and analytics engineering to deliver high-quality, actionable data pipelines Architectural Mindset: You have experience designing and building data pipelines, strategic data architectural decisions, and high-quality "data mart" objects across functions like product, finance, or strategy Pipeline Specialist: You possess extensive experience in engineering robust ETL/ELT processes and data pipelines, with a focus on curating, transforming, and publishing data Data Governance Focused: You have solid experience in implementing data models, master data management, and data quality rules Strong Communicator: You have excellent presentation skills and can articulate results clearly to both technical and non-technical senior stakeholders Stack Proficient: You have experience working with a modern analytics stack, including SQL, GitHub, Python, BI tooling (e.g., Tableau), and native cloud services like AWS or GCP (Desirable) Orchestration Mastery: Deep experience with data orchestration tooling such as dbt or dataform (Desirable) Platform Specifics: Hands-on experience with Databricks (Desirable) Modeling Expertise: Practical knowledge of Kimball's dimensional modeling What the job involves You will be joining the Kaluza Data community. Data is the foundation of everything we do as an organisation, and to deliver our vision we need curious, tenacious people who can turn this data, and their knowledge, into insight, strategy and actions You'll be working on the Kaluza platform. This is a technology platform that aims to revolutionise the operating platforms for energy retailers globally This platform is being built with globalisation and regionalisation in mind and is the foundation for decarbonisation efforts by Kaluza's customers We are looking to transform to an international ready model to help the business take on new challenges and external customers More specifically, you will join our Data leadership team, working directly to Kaluza's Head of Data Science & Product, and will be the lead for the Data Platform team as part of this The Data Platform team lies at the epicentre of Kaluza's evolving data & architecture strategy - they build and own the infrastructure, tooling and governance for Kaluza's internal data pipeline, from data ingestion, data cataloguing to data storage and exposing data externally As an Engineering Manager, you will be responsible for managing engineers and product analysts who work in our Data Platform team, product or business functions within the wider organisation You will assist your team in the scoping, planning and delivery of data engineering and analytics engineering projects, assuming accountability for their execution, and flexing your time as you see necessary You will introduce thought-leadership on how to deliver excellent analytical and data engineering to the wider practice and contribute to cultivating a positive Kaluza community It's an exciting time currently at Kaluza to contribute to our future state architectural decisions with the opportunity to shape our data estate to represent the best analytical engineering practices Staff Management: Lead the Data Platform and Analytics Engineering teams Project Leadership: Scope and lead data engineering projects across the platform, providing technical support where needed Technical Excellence: Drive the design and building of new data models and production data pipelines Community & Collaboration: Align with data leads across the organisation to improve collaboration and ways of working Operational Health: Take ownership of security, risk, compliance, and incidents relating to the Data Platform Agile Delivery: Ensure teams continuously improve quality and velocity through Agile methodologies and recruitment Stakeholder Management: Collaborate with product management to prioritise work based on business impact and urgency Reporting to: Head of Data Science & Products
19/05/2026
Full time
Requirements People-First Leader: You are passionate about developing others and helping people become the best version of themselves, with a strong focus on Diversity, Equity, and Inclusion Experienced Manager: You are a dedicated leader who enables collective success and has experience leading data-oriented teams of engineers Technical Expert: You can draw on significant experience in data and analytics engineering to deliver high-quality, actionable data pipelines Architectural Mindset: You have experience designing and building data pipelines, strategic data architectural decisions, and high-quality "data mart" objects across functions like product, finance, or strategy Pipeline Specialist: You possess extensive experience in engineering robust ETL/ELT processes and data pipelines, with a focus on curating, transforming, and publishing data Data Governance Focused: You have solid experience in implementing data models, master data management, and data quality rules Strong Communicator: You have excellent presentation skills and can articulate results clearly to both technical and non-technical senior stakeholders Stack Proficient: You have experience working with a modern analytics stack, including SQL, GitHub, Python, BI tooling (e.g., Tableau), and native cloud services like AWS or GCP (Desirable) Orchestration Mastery: Deep experience with data orchestration tooling such as dbt or dataform (Desirable) Platform Specifics: Hands-on experience with Databricks (Desirable) Modeling Expertise: Practical knowledge of Kimball's dimensional modeling What the job involves You will be joining the Kaluza Data community. Data is the foundation of everything we do as an organisation, and to deliver our vision we need curious, tenacious people who can turn this data, and their knowledge, into insight, strategy and actions You'll be working on the Kaluza platform. This is a technology platform that aims to revolutionise the operating platforms for energy retailers globally This platform is being built with globalisation and regionalisation in mind and is the foundation for decarbonisation efforts by Kaluza's customers We are looking to transform to an international ready model to help the business take on new challenges and external customers More specifically, you will join our Data leadership team, working directly to Kaluza's Head of Data Science & Product, and will be the lead for the Data Platform team as part of this The Data Platform team lies at the epicentre of Kaluza's evolving data & architecture strategy - they build and own the infrastructure, tooling and governance for Kaluza's internal data pipeline, from data ingestion, data cataloguing to data storage and exposing data externally As an Engineering Manager, you will be responsible for managing engineers and product analysts who work in our Data Platform team, product or business functions within the wider organisation You will assist your team in the scoping, planning and delivery of data engineering and analytics engineering projects, assuming accountability for their execution, and flexing your time as you see necessary You will introduce thought-leadership on how to deliver excellent analytical and data engineering to the wider practice and contribute to cultivating a positive Kaluza community It's an exciting time currently at Kaluza to contribute to our future state architectural decisions with the opportunity to shape our data estate to represent the best analytical engineering practices Staff Management: Lead the Data Platform and Analytics Engineering teams Project Leadership: Scope and lead data engineering projects across the platform, providing technical support where needed Technical Excellence: Drive the design and building of new data models and production data pipelines Community & Collaboration: Align with data leads across the organisation to improve collaboration and ways of working Operational Health: Take ownership of security, risk, compliance, and incidents relating to the Data Platform Agile Delivery: Ensure teams continuously improve quality and velocity through Agile methodologies and recruitment Stakeholder Management: Collaborate with product management to prioritise work based on business impact and urgency Reporting to: Head of Data Science & Products
Capital One (Europe) Plc
Nottingham, Nottinghamshire
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Technical Programme Manager About the role At Capital One, a strong emphasis on technology enabled change is vital as a large proportion of our business strategy is enabled through technology related change. As a Technical Program Manager (TPM), we're looking for someone who can help us build world class technical solutions, to ultimately enable Capital One customers to have incredible experiences. You will play a key role in defining and delivering the future of Capital One architecture. In this role you'll not only be working with a dynamic tech team, but also collaborating with cross functional teams across the business to help define product roadmaps and ultimately future strategy. In addition to the technical programs, you will also work to pave the way for an expanding TPM discipline within the team, by leveraging your industry knowledge and experience to teach the organisation what a great TPM can achieve. We're always thinking about what's next, how we can innovate and inspire, and how we can develop the tools our customers need to improve their financial lives - by leveraging best in class technology. What you'll do Lead programs that deliver on critical business goals, overseeing the full lifecycle including planning, execution and delivery. Bring cross functional resources together to tackle a wide range of technical business problems. Contribute to the evolution and the effective day to day running of the TPM and wider change management function, leveraging your industry knowledge and experience to help build a best in class TPM function. Inspire and influence others to focus on solving clear customer problems and deliver with a customer first mindset. Provide clear communication and coordination between delivery teams and wider business stakeholders. Adapt your methodology and style to suit different scenarios. Challenge and stress test plans, scope and delivery approaches. Deal with ambiguity and navigate effectively when processes are not clearly defined or understood. Identify ways to improve overall efficiency and ways of working for the TPM and delivery teams. What we're looking for Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout the delivery life cycle. Experience as a TPM leader to grow and develop a team of TPMs, while also building the foundations for the TPM practice. Proven experience of delivering change in a fast paced environment, utilising a variety of delivery methodologies including Agile and MSP. Ability to simplify the technically complex and drive well educated decisions across product, engineering, design, and data science representatives. Excellent problem solving skills, providing structured thinking and understanding to problems, transforming them into actionable work for teams, coupled with an unwavering desire to deliver for our customers and business. Proven experience of managing cross team dependencies, risks and issues. You are confident in leading through ambiguity, in a fast paced, changing environment. Strong relationship building and collaboration skills to steer and guide teams and stakeholders up to Director/Sponsor level. A credible track record of improving the effectiveness of delivery. Proven experience of managing cross team governance and reporting. A passion for leading, coaching and nurturing the very best talent. Comfortable working in a complex regulated environment (experience is desirable). Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model, so you'll be based in our Nottingham office and expected to be in the office 3 days a week. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be handsomely rewarded with a role contributing to the long term strategy for an organisation committed to transformation. We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers). Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season ticket loans, cycle to work scheme and enhanced parental leave. Open plan workspaces and facilities designed to inspire and support you. Our Nottingham head office has a fully serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact . All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment.
19/05/2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Technical Programme Manager About the role At Capital One, a strong emphasis on technology enabled change is vital as a large proportion of our business strategy is enabled through technology related change. As a Technical Program Manager (TPM), we're looking for someone who can help us build world class technical solutions, to ultimately enable Capital One customers to have incredible experiences. You will play a key role in defining and delivering the future of Capital One architecture. In this role you'll not only be working with a dynamic tech team, but also collaborating with cross functional teams across the business to help define product roadmaps and ultimately future strategy. In addition to the technical programs, you will also work to pave the way for an expanding TPM discipline within the team, by leveraging your industry knowledge and experience to teach the organisation what a great TPM can achieve. We're always thinking about what's next, how we can innovate and inspire, and how we can develop the tools our customers need to improve their financial lives - by leveraging best in class technology. What you'll do Lead programs that deliver on critical business goals, overseeing the full lifecycle including planning, execution and delivery. Bring cross functional resources together to tackle a wide range of technical business problems. Contribute to the evolution and the effective day to day running of the TPM and wider change management function, leveraging your industry knowledge and experience to help build a best in class TPM function. Inspire and influence others to focus on solving clear customer problems and deliver with a customer first mindset. Provide clear communication and coordination between delivery teams and wider business stakeholders. Adapt your methodology and style to suit different scenarios. Challenge and stress test plans, scope and delivery approaches. Deal with ambiguity and navigate effectively when processes are not clearly defined or understood. Identify ways to improve overall efficiency and ways of working for the TPM and delivery teams. What we're looking for Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout the delivery life cycle. Experience as a TPM leader to grow and develop a team of TPMs, while also building the foundations for the TPM practice. Proven experience of delivering change in a fast paced environment, utilising a variety of delivery methodologies including Agile and MSP. Ability to simplify the technically complex and drive well educated decisions across product, engineering, design, and data science representatives. Excellent problem solving skills, providing structured thinking and understanding to problems, transforming them into actionable work for teams, coupled with an unwavering desire to deliver for our customers and business. Proven experience of managing cross team dependencies, risks and issues. You are confident in leading through ambiguity, in a fast paced, changing environment. Strong relationship building and collaboration skills to steer and guide teams and stakeholders up to Director/Sponsor level. A credible track record of improving the effectiveness of delivery. Proven experience of managing cross team governance and reporting. A passion for leading, coaching and nurturing the very best talent. Comfortable working in a complex regulated environment (experience is desirable). Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model, so you'll be based in our Nottingham office and expected to be in the office 3 days a week. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be handsomely rewarded with a role contributing to the long term strategy for an organisation committed to transformation. We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers). Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season ticket loans, cycle to work scheme and enhanced parental leave. Open plan workspaces and facilities designed to inspire and support you. Our Nottingham head office has a fully serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact . All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment.
Experience (In Years) 9-12 Job Location Leeds, United Kingdom Job Description EXL (NASDAQ: EXLS) is a global data and AI company that offers services and solutions to reinvent client business models, drive better outcomes and unlock growth with speed. Bringing together domain expertise with robust data, powerful analytics, cloud and AI to create agile, scalable solutions and execute complex operations for the world's leading corporations. EXL was founded on the core values of innovation, collaboration, excellence, integrity and respect, creating value from data to ensure faster decision making and transforming operating models. Key industries include Insurance, Healthcare, Banking and Financial Services, Media, and Retail, among others. Headquartered in New York, our team is over 60,000 strong, with more than 50 offices spanning six continents. For information, visit . Role Title:Lead Product Manager Location:Leeds, United Kingdom Employment Type:Permanent We are seeking an experienced Product Manager to lead the end to end lifecycle of complex, data driven products across multiple feature areas and business domains. This role will be responsible for defining product strategy, driving monetisation and commercial growth, and ensuring scalable, interoperable product design aligned with business objectives. The successful candidate will work closely with engineering, design, data, and business stakeholders to define product requirements, solve complex design challenges, and deliver high impact product roadmaps. You will use customer insights, market trends, and data driven analysis to prioritise initiatives, guide strategic decision making, and optimise product performance and adoption. This role also involves coordinating Product Managers across multiple products, ensuring clear objectives, effective delivery planning, and measurable business outcomes. The ideal candidate will combine strong commercial awareness with excellent communication and stakeholder management skills, with the ability to influence senior executives while partnering effectively with technical teams to deliver scalable and innovative product solutions. As part of your duties, you will be responsible for: Represent and communicate the vision, value, and strategic direction of data products across the assigned business vertical and wider organisation. Build strong relationships with senior stakeholders and end users across business, engineering, and data science teams to ensure alignment and effective delivery. Act as a bridge between cross functional squads and business units, translating business needs into actionable data product strategies, capabilities, and delivery plans. Provide guidance and oversight to vendor supplied squad members to ensure consistent delivery quality, alignment to standards, and a strong focus on value realisation. Define, maintain, and communicate a clear roadmap for data products, balancing short term MVP delivery with longer term strategic objectives. Prioritise initiatives based on business value, technical feasibility, and user needs, ensuring transparent and structured decision making. Identify and manage delivery dependencies across squads and teams to ensure timely and predictable product releases. Ensure that planning artefacts, backlogs, and roadmaps are maintained to a high standard and aligned with organisational governance processes. Facilitate effective collaboration between data engineering, analytics, governance, architecture, and business teams to ensure cohesive and aligned delivery. Ensure consistency of data definitions, quality expectations, and usage policies across all data products produced by the vendor. Lead discovery sessions, cross functional workshops, and requirement gathering activities to validate assumptions and ensure a value focused product direction. Promote a shared understanding of data product capabilities and updates through documentation, demonstrations, and structured stakeholder engagement. Define, track, and report on KPIs that demonstrate the success, adoption, and performance of data products. Evaluate business value delivered and incorporate feedback to refine future iterations of data products. Work with business and finance stakeholders to support benefit quantification, including ROI assessments and cost benefit analyses of data initiatives. Ensure data products actively contribute to strategic outcomes such as operational efficiency, enhanced decision making, improved customer experience, or revenue enablement. Stay informed about emerging trends in data, AI, and product management, integrating relevant advancements into product strategy and delivery approaches. Identify opportunities to enhance scalability, efficiency, usability, and innovation within data products. Encourage structured experimentation and continuous improvement initiatives that drive better outcomes and reduced complexity. Experience and Education required: Bachelor's degree (or equivalent experience) in IT, Computer Science, Data/Analytics, or a related field. 10+ years of experience with at least 2+ years' experience in a leadership role. Experience working Agile frameworks and processes, ideally in a large product led organisation. Strong ability to communicate and champion the vision, value, and strategic direction of data products while building strong relationships with senior stakeholders. Skilled at translating business needs into actionable product strategies, delivery plans, and prioritised roadmaps. Strong leadership and oversight capability to guide vendor supplied teams and ensure consistent, value focused delivery aligned to standards. Effective cross functional collaborator, facilitating alignment between engineering, analytics, governance, architecture, and business teams. Competent in defining, tracking, and reporting KPIs to measure product success, adoption, and realised business value. Strategic thinker who identifies opportunities to enhance scalability, usability, efficiency, and innovation within data products. Advocates for continuous improvement, data literacy, and responsible data usage to support organisational adoption and self service analytics. Preferred Experience: Demonstrated success and track record in building data monetisation products. Strong business acumen and comfort in complex ecosystems. Experience working in Agile environments with strong understanding of the frameworks and processes. Must demonstrate an agile mindset and ability to pivot quickly in response to new information or changing market conditions. Understanding of Product lifecycle and Product Development Lifecycle approaches. Experience with project management tools or platforms (e.g. Confluence, Jira, Aha! Or Pendo). Excellent communication and presentation skills, including delivering training both in person and remotely. SAFe Product Manager certifications. A customer first mindset with strong problem solving skills and a proactive, continuous improvement approach. As part of a leading global analytics and digital solutions company, you can look forward to: A competitive salary with a generous bonus, private healthcare, critical illness life assurance at 4 your annual salary, income protection insurance, and a rewarding pension. EXLprovides everyday financial well being solutions, such as cash back cards, in which you can earn cashback while enjoying discounts, promotions, and offers from top retailers. We also offer a Cycle Scheme where you can save money on bikes and cycling accessories. AtEXL, we are committed to providing our employees with the tools and resources they need to succeed and excel in their careers. We offer a wide range of professional and personal development opportunities. We also support a range of learning initiatives that allow our employees to build on their existing skills and knowledge from online courses to seminars and workshops, and stay up to date with the latest trends and technologies. As an Equal Opportunity Employer,EXLis committed to diversity. Our company does not discriminate based on race, religion, colour, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, age, or disability status. EXLemployees are eligible to purchase stock as part of our Employee Stock Purchase Plan (ESPP). AtEXL, we offer a flexible hybrid working model that allows employees to live a balanced, healthy lifestyle while strengthening our culture of collaboration. To be considered for this role, you must already be eligible to work in the United Kingdom.
19/05/2026
Full time
Experience (In Years) 9-12 Job Location Leeds, United Kingdom Job Description EXL (NASDAQ: EXLS) is a global data and AI company that offers services and solutions to reinvent client business models, drive better outcomes and unlock growth with speed. Bringing together domain expertise with robust data, powerful analytics, cloud and AI to create agile, scalable solutions and execute complex operations for the world's leading corporations. EXL was founded on the core values of innovation, collaboration, excellence, integrity and respect, creating value from data to ensure faster decision making and transforming operating models. Key industries include Insurance, Healthcare, Banking and Financial Services, Media, and Retail, among others. Headquartered in New York, our team is over 60,000 strong, with more than 50 offices spanning six continents. For information, visit . Role Title:Lead Product Manager Location:Leeds, United Kingdom Employment Type:Permanent We are seeking an experienced Product Manager to lead the end to end lifecycle of complex, data driven products across multiple feature areas and business domains. This role will be responsible for defining product strategy, driving monetisation and commercial growth, and ensuring scalable, interoperable product design aligned with business objectives. The successful candidate will work closely with engineering, design, data, and business stakeholders to define product requirements, solve complex design challenges, and deliver high impact product roadmaps. You will use customer insights, market trends, and data driven analysis to prioritise initiatives, guide strategic decision making, and optimise product performance and adoption. This role also involves coordinating Product Managers across multiple products, ensuring clear objectives, effective delivery planning, and measurable business outcomes. The ideal candidate will combine strong commercial awareness with excellent communication and stakeholder management skills, with the ability to influence senior executives while partnering effectively with technical teams to deliver scalable and innovative product solutions. As part of your duties, you will be responsible for: Represent and communicate the vision, value, and strategic direction of data products across the assigned business vertical and wider organisation. Build strong relationships with senior stakeholders and end users across business, engineering, and data science teams to ensure alignment and effective delivery. Act as a bridge between cross functional squads and business units, translating business needs into actionable data product strategies, capabilities, and delivery plans. Provide guidance and oversight to vendor supplied squad members to ensure consistent delivery quality, alignment to standards, and a strong focus on value realisation. Define, maintain, and communicate a clear roadmap for data products, balancing short term MVP delivery with longer term strategic objectives. Prioritise initiatives based on business value, technical feasibility, and user needs, ensuring transparent and structured decision making. Identify and manage delivery dependencies across squads and teams to ensure timely and predictable product releases. Ensure that planning artefacts, backlogs, and roadmaps are maintained to a high standard and aligned with organisational governance processes. Facilitate effective collaboration between data engineering, analytics, governance, architecture, and business teams to ensure cohesive and aligned delivery. Ensure consistency of data definitions, quality expectations, and usage policies across all data products produced by the vendor. Lead discovery sessions, cross functional workshops, and requirement gathering activities to validate assumptions and ensure a value focused product direction. Promote a shared understanding of data product capabilities and updates through documentation, demonstrations, and structured stakeholder engagement. Define, track, and report on KPIs that demonstrate the success, adoption, and performance of data products. Evaluate business value delivered and incorporate feedback to refine future iterations of data products. Work with business and finance stakeholders to support benefit quantification, including ROI assessments and cost benefit analyses of data initiatives. Ensure data products actively contribute to strategic outcomes such as operational efficiency, enhanced decision making, improved customer experience, or revenue enablement. Stay informed about emerging trends in data, AI, and product management, integrating relevant advancements into product strategy and delivery approaches. Identify opportunities to enhance scalability, efficiency, usability, and innovation within data products. Encourage structured experimentation and continuous improvement initiatives that drive better outcomes and reduced complexity. Experience and Education required: Bachelor's degree (or equivalent experience) in IT, Computer Science, Data/Analytics, or a related field. 10+ years of experience with at least 2+ years' experience in a leadership role. Experience working Agile frameworks and processes, ideally in a large product led organisation. Strong ability to communicate and champion the vision, value, and strategic direction of data products while building strong relationships with senior stakeholders. Skilled at translating business needs into actionable product strategies, delivery plans, and prioritised roadmaps. Strong leadership and oversight capability to guide vendor supplied teams and ensure consistent, value focused delivery aligned to standards. Effective cross functional collaborator, facilitating alignment between engineering, analytics, governance, architecture, and business teams. Competent in defining, tracking, and reporting KPIs to measure product success, adoption, and realised business value. Strategic thinker who identifies opportunities to enhance scalability, usability, efficiency, and innovation within data products. Advocates for continuous improvement, data literacy, and responsible data usage to support organisational adoption and self service analytics. Preferred Experience: Demonstrated success and track record in building data monetisation products. Strong business acumen and comfort in complex ecosystems. Experience working in Agile environments with strong understanding of the frameworks and processes. Must demonstrate an agile mindset and ability to pivot quickly in response to new information or changing market conditions. Understanding of Product lifecycle and Product Development Lifecycle approaches. Experience with project management tools or platforms (e.g. Confluence, Jira, Aha! Or Pendo). Excellent communication and presentation skills, including delivering training both in person and remotely. SAFe Product Manager certifications. A customer first mindset with strong problem solving skills and a proactive, continuous improvement approach. As part of a leading global analytics and digital solutions company, you can look forward to: A competitive salary with a generous bonus, private healthcare, critical illness life assurance at 4 your annual salary, income protection insurance, and a rewarding pension. EXLprovides everyday financial well being solutions, such as cash back cards, in which you can earn cashback while enjoying discounts, promotions, and offers from top retailers. We also offer a Cycle Scheme where you can save money on bikes and cycling accessories. AtEXL, we are committed to providing our employees with the tools and resources they need to succeed and excel in their careers. We offer a wide range of professional and personal development opportunities. We also support a range of learning initiatives that allow our employees to build on their existing skills and knowledge from online courses to seminars and workshops, and stay up to date with the latest trends and technologies. As an Equal Opportunity Employer,EXLis committed to diversity. Our company does not discriminate based on race, religion, colour, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, age, or disability status. EXLemployees are eligible to purchase stock as part of our Employee Stock Purchase Plan (ESPP). AtEXL, we offer a flexible hybrid working model that allows employees to live a balanced, healthy lifestyle while strengthening our culture of collaboration. To be considered for this role, you must already be eligible to work in the United Kingdom.
Software Developer - Ruby on Rails Office Hybrid Remote (within 2 hours of GMT) Scaling sports-tech SaaS We're hiring experienced Ruby on Rails developers to work directly with our CTO, shaping the architecture, the culture, and the future of engineering at TeamFeePay. Every week, thousands of sports club's wrestle with spreadsheets, bank transfers, and chasing payments. We're ending that. TeamFeePay is building the platform that lets clubs of any size - from a grassroots youth football club to a multi team rugby organisation - manage memberships and payments without the headache. We're growing fast, clubs worldwide are coming on board, and we need engineers who want to build something that matters. Company Purpose To help communities build sustainable grassroots football clubs by revolutionising club management, finance, governance, safeguarding and communication. We build people first technology that reduces admin, builds trust, and supports clubs to thrive - not just survive. What You'd Actually Be Working On To give you a real sense of the work: most of our clubs are run by volunteers - parents and coaches giving up their evenings and weekends. We've built a system that lets a club treasurer set up payment collection for hundreds of families across multiple age groups in minutes, replacing what used to be weeks of spreadsheets, WhatsApp messages, and awkward conversations at the sideline. That's the kind of problem you'd own here. Other things on the horizon include transforming our club onboarding into a streamlined self service experience, building smarter automation that takes even more admin off volunteers' plates, and rearchitecting core systems to handle rapid international growth. The Stack Rails (our core), Hotwire (Stimulus + Turbo), Heroku for existing infrastructure, Kamal + Hetzner for new deployments. PostgreSQL. We keep things modern and pragmatic - no legacy baggage for the sake of it. The Role Build and ship, end to end. You'll own features from concept through to production - designing, coding, and deploying clean, maintainable Rails code that delivers real value to clubs and their members. Scale a platform under real pressure. As more clubs join globally, you'll solve the hard problems: performance at scale, data integrity, robust payment processing, and keeping everything rock solid as traffic grows. Shape the technical direction. This isn't a ticket factory. You'll contribute to architectural decisions, influence our tech stack, and set the engineering standards that future hires will follow. Work with AI as a force multiplier - seriously. This isn't a line we put in the job ad because it's trendy. We expect our developers to use AI tools as a core part of how they work, and we'll ask you about it. Specifically, we're looking for engineers who: Use agentic coding tools like Claude Code, Cursor, or similar to plan, build, test, and ship features - not just autocomplete Can direct AI agents through multi step workflows: breaking down requirements, generating code, writing and running tests, debugging, and iterating to production ready output Leverage AI for code reviews, refactoring, test generation, and exploring architectural trade offs Think critically about AI output - you know when to trust it, when to push back, and when to take a different approach entirely Are excited about building internal tooling and workflows that make AI assisted development even more effective across the team As part of our process, we'll ask you to walk us through how you'd use AI tools to ship a feature end to end. We want to see your thinking, not just your prompts. Raise the bar for the team. Mentor junior developers, champion best practices, and help us build an engineering culture rooted in continuous learning and pragmatic excellence. What we're looking for At least 2 years building and maintaining large scale Rails applications and SaaS products 2+ years of web application development experience Demonstrated, hands on experience using AI coding tools in your daily workflow - we're looking for people who've moved beyond experimentation into genuine productivity gains Strong problem solving instincts and the ability to navigate ambiguity Clear, effective communication - you can explain technical trade offs to both engineers and non technical stakeholders Self motivated, ownership driven, and comfortable working autonomously in a remote team Nice to haves: Experience with Hotwire, Stimulus, and Turbo Familiarity with payment processing systems (Stripe, Adyen, GoCardless, or similar) Experience with deployment tooling like Kamal, Docker, or Heroku pipelines Background in building multi tenant SaaS platforms Interest in sports (not required, but you'll find yourself caring about club management more than you expected) Why TeamFeePay Flexibility that's real, not performative. Choose from office, hybrid, fully remote, 4 day weeks, or reduced hours. We trust you to do great work on your terms. Competitive, negotiable salary that reflects your experience and what you bring to the table. Outsized impact. At a scaling startup, every decision you make ripples across the product. You won't be a cog - you'll be one of the people who defines how this platform evolves. Global reach. Your code powers clubs around the world. That's not a marketing line - you'll see it in the data, the feedback, and the communities that rely on what you build. Important: This role has remote options, but to keep collaboration smooth, you must reside within 2 hours of GMT. Ready to build something clubs actually love using? Apply now.
19/05/2026
Full time
Software Developer - Ruby on Rails Office Hybrid Remote (within 2 hours of GMT) Scaling sports-tech SaaS We're hiring experienced Ruby on Rails developers to work directly with our CTO, shaping the architecture, the culture, and the future of engineering at TeamFeePay. Every week, thousands of sports club's wrestle with spreadsheets, bank transfers, and chasing payments. We're ending that. TeamFeePay is building the platform that lets clubs of any size - from a grassroots youth football club to a multi team rugby organisation - manage memberships and payments without the headache. We're growing fast, clubs worldwide are coming on board, and we need engineers who want to build something that matters. Company Purpose To help communities build sustainable grassroots football clubs by revolutionising club management, finance, governance, safeguarding and communication. We build people first technology that reduces admin, builds trust, and supports clubs to thrive - not just survive. What You'd Actually Be Working On To give you a real sense of the work: most of our clubs are run by volunteers - parents and coaches giving up their evenings and weekends. We've built a system that lets a club treasurer set up payment collection for hundreds of families across multiple age groups in minutes, replacing what used to be weeks of spreadsheets, WhatsApp messages, and awkward conversations at the sideline. That's the kind of problem you'd own here. Other things on the horizon include transforming our club onboarding into a streamlined self service experience, building smarter automation that takes even more admin off volunteers' plates, and rearchitecting core systems to handle rapid international growth. The Stack Rails (our core), Hotwire (Stimulus + Turbo), Heroku for existing infrastructure, Kamal + Hetzner for new deployments. PostgreSQL. We keep things modern and pragmatic - no legacy baggage for the sake of it. The Role Build and ship, end to end. You'll own features from concept through to production - designing, coding, and deploying clean, maintainable Rails code that delivers real value to clubs and their members. Scale a platform under real pressure. As more clubs join globally, you'll solve the hard problems: performance at scale, data integrity, robust payment processing, and keeping everything rock solid as traffic grows. Shape the technical direction. This isn't a ticket factory. You'll contribute to architectural decisions, influence our tech stack, and set the engineering standards that future hires will follow. Work with AI as a force multiplier - seriously. This isn't a line we put in the job ad because it's trendy. We expect our developers to use AI tools as a core part of how they work, and we'll ask you about it. Specifically, we're looking for engineers who: Use agentic coding tools like Claude Code, Cursor, or similar to plan, build, test, and ship features - not just autocomplete Can direct AI agents through multi step workflows: breaking down requirements, generating code, writing and running tests, debugging, and iterating to production ready output Leverage AI for code reviews, refactoring, test generation, and exploring architectural trade offs Think critically about AI output - you know when to trust it, when to push back, and when to take a different approach entirely Are excited about building internal tooling and workflows that make AI assisted development even more effective across the team As part of our process, we'll ask you to walk us through how you'd use AI tools to ship a feature end to end. We want to see your thinking, not just your prompts. Raise the bar for the team. Mentor junior developers, champion best practices, and help us build an engineering culture rooted in continuous learning and pragmatic excellence. What we're looking for At least 2 years building and maintaining large scale Rails applications and SaaS products 2+ years of web application development experience Demonstrated, hands on experience using AI coding tools in your daily workflow - we're looking for people who've moved beyond experimentation into genuine productivity gains Strong problem solving instincts and the ability to navigate ambiguity Clear, effective communication - you can explain technical trade offs to both engineers and non technical stakeholders Self motivated, ownership driven, and comfortable working autonomously in a remote team Nice to haves: Experience with Hotwire, Stimulus, and Turbo Familiarity with payment processing systems (Stripe, Adyen, GoCardless, or similar) Experience with deployment tooling like Kamal, Docker, or Heroku pipelines Background in building multi tenant SaaS platforms Interest in sports (not required, but you'll find yourself caring about club management more than you expected) Why TeamFeePay Flexibility that's real, not performative. Choose from office, hybrid, fully remote, 4 day weeks, or reduced hours. We trust you to do great work on your terms. Competitive, negotiable salary that reflects your experience and what you bring to the table. Outsized impact. At a scaling startup, every decision you make ripples across the product. You won't be a cog - you'll be one of the people who defines how this platform evolves. Global reach. Your code powers clubs around the world. That's not a marketing line - you'll see it in the data, the feedback, and the communities that rely on what you build. Important: This role has remote options, but to keep collaboration smooth, you must reside within 2 hours of GMT. Ready to build something clubs actually love using? Apply now.
Are you passionate about building data platforms that enable great analytics and safe, impactful use of AI? We're looking for a Senior Data Architect to help shape the future of data, business intelligence, and AI across the Altro Group. We're looking for a Senior Data Architect to join our IT team and play a key role in shaping how data, analytics, and AI support the Altro Group. If you enjoy creating simple, scalable data solutions and helping people get the most out of them, this could be a great next step for you. This is a senior technical role where you'll lead the design of our data architecture and guide how our data and analytics capabilities evolve over the next few years. You'll help make sure our data is reliable, well-governed, and ready for everything from dashboards to advanced analytics and AI. You'll work closely with both technical teams and business stakeholders, turning ideas into practical, future ready solutions. This permanent, full time, hybrid working ( 3 days a week in the office)is based at our Letchworth Garden City Head office. As well as an exciting opportunity and a competitive salary, what do we have offer? Hybrid working (minimum of 3 days a week on site) Single cover company funded private medical via our provider BUPA. Starting holiday entitlement of 25 days, with the option to buy more Defined contribution pension scheme Life assurance from day one Occupational Sick Pay and onsite Occupational Health Service Confidential 24-hour life management and personal support service for you and your family Enhanced family-friendly benefits, including Maternity, Paternity, and Shared Parental Leave Free eye tests for all employees A paid day off each year for volunteering Free car parking at all our sites Long service awards Learning and Development support, regardless of your career stage Various social events, including the company Christmas party Retirement advice and support So, what will you be doing? Setting the Direction Help shape our long term data, analytics, and AI strategy. Plan how our data platforms will grow to support reporting, predictive analytics, machine learning, and generative AI. Work with teams across the business to spot high value AI opportunities and turn them into clear architectural requirements. Designing Reliable, Scalable Data Platforms Design data platforms that support everyday reporting as well as advanced analytics and AI workloads. Make sure data is high-quality, easy to understand, and well documented. Create an environment that allows safe experimentation and innovation. Power BI & Analytics Leadership Lead on our semantic layer, data models, and Power BI architecture. Build and govern standard datasets used for: Executive reporting Self service BI Data science and AI Oversee performance, security, and lifecycle management of analytics assets. Data Governance & Responsible AI Embed strong data governance, ensuring quality, transparency, and responsible use of data. Support GDPR compliance and work with security, legal, and risk to ensure safe use of AI and sensitive data. Help define AI guardrails and usage policies. Working With and Supporting Others Offer technical guidance to data analysts and developers. Create standards, documentation, and training materials. Deliver knowledge sharing sessions to help the IT team build capability. Work with external vendors and partners supporting our data and AI platforms. Look for opportunities to improve processes through data and automation. Who we're looking for Someone who: Has strong experience designing data architectures in a business environment. Understands analytics, Power BI, and modern AI/ML technologies. Can communicate clearly and make complex ideas easy to understand. Enjoys collaborating with others and influencing best practice. Wants to help build a data driven, AI-ready organisation. So who are Altro?A leading European manufacturer and supplier of premium flooring and wall cladding systems for construction and transport. We have been going strong since 1919! Family owned and run, we share family values; we care about you, each other and what we do. Everyone is welcome atAltrofor whothey are, no matter whattheir backgroundisor howthey identify. We appreciate that everyone is different and with that diverse uniqueness we can all thrive."We don't want you to just work here. We want you to belong here."
19/05/2026
Full time
Are you passionate about building data platforms that enable great analytics and safe, impactful use of AI? We're looking for a Senior Data Architect to help shape the future of data, business intelligence, and AI across the Altro Group. We're looking for a Senior Data Architect to join our IT team and play a key role in shaping how data, analytics, and AI support the Altro Group. If you enjoy creating simple, scalable data solutions and helping people get the most out of them, this could be a great next step for you. This is a senior technical role where you'll lead the design of our data architecture and guide how our data and analytics capabilities evolve over the next few years. You'll help make sure our data is reliable, well-governed, and ready for everything from dashboards to advanced analytics and AI. You'll work closely with both technical teams and business stakeholders, turning ideas into practical, future ready solutions. This permanent, full time, hybrid working ( 3 days a week in the office)is based at our Letchworth Garden City Head office. As well as an exciting opportunity and a competitive salary, what do we have offer? Hybrid working (minimum of 3 days a week on site) Single cover company funded private medical via our provider BUPA. Starting holiday entitlement of 25 days, with the option to buy more Defined contribution pension scheme Life assurance from day one Occupational Sick Pay and onsite Occupational Health Service Confidential 24-hour life management and personal support service for you and your family Enhanced family-friendly benefits, including Maternity, Paternity, and Shared Parental Leave Free eye tests for all employees A paid day off each year for volunteering Free car parking at all our sites Long service awards Learning and Development support, regardless of your career stage Various social events, including the company Christmas party Retirement advice and support So, what will you be doing? Setting the Direction Help shape our long term data, analytics, and AI strategy. Plan how our data platforms will grow to support reporting, predictive analytics, machine learning, and generative AI. Work with teams across the business to spot high value AI opportunities and turn them into clear architectural requirements. Designing Reliable, Scalable Data Platforms Design data platforms that support everyday reporting as well as advanced analytics and AI workloads. Make sure data is high-quality, easy to understand, and well documented. Create an environment that allows safe experimentation and innovation. Power BI & Analytics Leadership Lead on our semantic layer, data models, and Power BI architecture. Build and govern standard datasets used for: Executive reporting Self service BI Data science and AI Oversee performance, security, and lifecycle management of analytics assets. Data Governance & Responsible AI Embed strong data governance, ensuring quality, transparency, and responsible use of data. Support GDPR compliance and work with security, legal, and risk to ensure safe use of AI and sensitive data. Help define AI guardrails and usage policies. Working With and Supporting Others Offer technical guidance to data analysts and developers. Create standards, documentation, and training materials. Deliver knowledge sharing sessions to help the IT team build capability. Work with external vendors and partners supporting our data and AI platforms. Look for opportunities to improve processes through data and automation. Who we're looking for Someone who: Has strong experience designing data architectures in a business environment. Understands analytics, Power BI, and modern AI/ML technologies. Can communicate clearly and make complex ideas easy to understand. Enjoys collaborating with others and influencing best practice. Wants to help build a data driven, AI-ready organisation. So who are Altro?A leading European manufacturer and supplier of premium flooring and wall cladding systems for construction and transport. We have been going strong since 1919! Family owned and run, we share family values; we care about you, each other and what we do. Everyone is welcome atAltrofor whothey are, no matter whattheir backgroundisor howthey identify. We appreciate that everyone is different and with that diverse uniqueness we can all thrive."We don't want you to just work here. We want you to belong here."
Overview Expleo is a trusted partner for end to end, integrated engineering, quality services, and management consulting for digital transformation. We support organisations in harnessing technological change to deliver innovation, improve resilience, and operate securely within regulated and operationally critical environments. As part of the Expleo UK Cybersecurity Practice, you will support clients in the delivery of complex cyber and security portfolios aligned to regulatory frameworks, critical national infrastructure expectations, and long term investment programmes. The role provides senior technical leadership and delivery assurance across cyber and security initiatives, acting as a trusted advisor and technical authority to client leadership teams. You will ensure cyber initiatives are securely designed, effectively mobilised, appropriately governed, and delivered in line with organisational risk appetite, regulatory obligations, and operational priorities. This is a senior, client facing consulting role requiring autonomy, strong technical credibility, clear communication, and the ability to provide concise, decision ready advice to senior stakeholders. Responsibilities Provide senior technical leadership and delivery assurance across client cyber and security portfolios. Act as the technical authority and delivery lead for agreed cyber initiatives. Ensure cyber programmes and projects are securely designed, mobilised, governed, and delivered in line with client risk appetite and regulatory expectations. Support large scale cyber investment programmes by providing technical direction across design, build, delivery, and transition into business as usual operations. Lead and coordinate CAF and eCAF readiness activities across cyber portfolios. Interpret and map CAF/eCAF control requirements, define remediation actions, and establish evidence led assurance approaches. Develop a clear technical view of target state, control gaps, remediation priorities, and assurance expectations. Provide technical input into cyber roadmaps, including sequencing, high risk dependencies, critical milestones, and delivery priorities. Work in partnership with project, programme, and transformation teams to shape delivery sequencing and manage dependencies. Ensure cyber initiatives align with governance, risk, compliance, and regulatory obligations. Embed required security controls into solution design, delivery activity, and operational handover. Provide technical oversight of suppliers and third parties delivering cyber capabilities. Support supplier mobilisation, validate deliverables, and confirm acceptance criteria and assurance obligations. Act as a senior technical coordination point across architecture, operations, transformation, and business stakeholders. Align technical priorities, manage trade offs, and elevate design, delivery, or assurance decisions as required. Provide portfolio level insight into cyber risks, dependencies, and constraints, highlighting resilience and regulatory impacts. Support senior decision making through clear, concise advice on cyber priorities, delivery risk, and investment trade offs. Support structured transition of cyber capabilities into operational teams, ensuring ownership, support models, and processes are clearly defined. Contribute to effective change management and adoption across technology, process, and people. Maintain appropriate documentation and evidence based assurance mechanisms across cyber portfolios. Operate independently as a subject matter expert, determining delivery approach, stakeholder engagement, and cadence required to achieve outcomes. Qualifications Relevant education or industry recognised certifications in cybersecurity, information security, technology delivery, risk management, or programme delivery. Suitable qualifications may include BSc, MSc, CISSP, CISM, CRISC, CISA, ISO 27001 Lead Implementer/Auditor, NCSC CAF experience, Security+, CySA+, PRINCE2, MSP, Agile, or equivalent professional experience. Experience working in regulated, operationally critical, or critical national infrastructure environments is highly beneficial. Essential skills Strong experience leading or assuring cyber delivery across complex portfolios or transformation programmes. Strong understanding of cyber governance, risk, compliance, and assurance in regulated environments. Practical knowledge of CAF and/or eCAF readiness, control interpretation, evidence management, and remediation planning. Ability to provide technical leadership from mobilisation through to transition into BAU. Ability to define and validate cyber scope, priorities, dependencies, risks, and control expectations. Strong understanding of security architecture, technical assurance, and control implementation. Ability to translate regulatory and risk requirements into practical delivery actions and measurable outcomes. Experience contributing to cyber roadmaps, delivery plans, milestone sequencing, and portfolio level decision making. Strong supplier and third party oversight capability. Strong stakeholder management skills, including influencing senior stakeholders and managing trade offs. Ability to produce high quality written outputs, assurance material, executive briefings, and decision papers. Strong delivery discipline and ability to operate with minimal supervision. Experience supporting sustainable transition into BAU, including ownership, support models, and operational readiness. Desired skills Experience supporting large scale regulated investment programmes or resilience initiatives. Experience operating as a senior technical partner to CIOs, Heads of Cyber, or IT Transformation leadership. Experience developing cyber portfolio views, assurance dashboards, or executive level reporting. Experience supporting cyber capability development or strategic security platform implementation. Experience embedding evidence led assurance mechanisms across delivery. Experience supporting organisational change, adoption, and cyber capability transition. Experience working within secure collaboration and documentation environments. Experience handling confidential client information in line with security, data protection, and NDA requirements. Experience Proven experience in senior cyber delivery, cyber assurance, or cyber technical authority roles. Experience supporting cyber portfolios or transformation programmes in regulated or operationally critical environments. Experience with CAF, eCAF, NIS, ISO 27001, NIST CSF, or equivalent frameworks. Experience defining technical priorities, roadmaps, control gaps, and remediation activities. Experience supporting regulatory, audit, or assurance readiness. Experience working with senior IT, cyber, architecture, operations, and transformation stakeholders. Experience managing cyber risks, dependencies, constraints, and delivery trade offs at portfolio or programme level. Experience overseeing suppliers or delivery partners implementing cyber capabilities. Experience supporting transition into BAU, including operating models, handover planning, and service ownership. Benefits Collaborative working environment - we stand shoulder to shoulder with our clients and ourpeers through good times and challenges We empower all passionate technology loving professionals by allowing them to expand their skills and take part in inspiring projects ExpleoAcademy - enables you to acquire and develop the right skills by delivering a suite of accredited training courses Competitive company benefits Always working as one team, our people are not afraid to think big and challenge the status quo As a Disability Confident Committed Employer we have committed to: Ensure our recruitment process is inclusive and accessible Communicating and promoting vacancies Offering an interview to disabled people who meet the minimum criteria for the job Anticipating and providing reasonable adjustments as required Supporting any existing employee who acquires a disability or long term health condition, enabling them to stay in work at least one activity that will make a difference for disabled people "We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age". We treat everyone fairly and equitably across the organisation, including providing any additional support and adjustments needed for everyone to thrive
19/05/2026
Full time
Overview Expleo is a trusted partner for end to end, integrated engineering, quality services, and management consulting for digital transformation. We support organisations in harnessing technological change to deliver innovation, improve resilience, and operate securely within regulated and operationally critical environments. As part of the Expleo UK Cybersecurity Practice, you will support clients in the delivery of complex cyber and security portfolios aligned to regulatory frameworks, critical national infrastructure expectations, and long term investment programmes. The role provides senior technical leadership and delivery assurance across cyber and security initiatives, acting as a trusted advisor and technical authority to client leadership teams. You will ensure cyber initiatives are securely designed, effectively mobilised, appropriately governed, and delivered in line with organisational risk appetite, regulatory obligations, and operational priorities. This is a senior, client facing consulting role requiring autonomy, strong technical credibility, clear communication, and the ability to provide concise, decision ready advice to senior stakeholders. Responsibilities Provide senior technical leadership and delivery assurance across client cyber and security portfolios. Act as the technical authority and delivery lead for agreed cyber initiatives. Ensure cyber programmes and projects are securely designed, mobilised, governed, and delivered in line with client risk appetite and regulatory expectations. Support large scale cyber investment programmes by providing technical direction across design, build, delivery, and transition into business as usual operations. Lead and coordinate CAF and eCAF readiness activities across cyber portfolios. Interpret and map CAF/eCAF control requirements, define remediation actions, and establish evidence led assurance approaches. Develop a clear technical view of target state, control gaps, remediation priorities, and assurance expectations. Provide technical input into cyber roadmaps, including sequencing, high risk dependencies, critical milestones, and delivery priorities. Work in partnership with project, programme, and transformation teams to shape delivery sequencing and manage dependencies. Ensure cyber initiatives align with governance, risk, compliance, and regulatory obligations. Embed required security controls into solution design, delivery activity, and operational handover. Provide technical oversight of suppliers and third parties delivering cyber capabilities. Support supplier mobilisation, validate deliverables, and confirm acceptance criteria and assurance obligations. Act as a senior technical coordination point across architecture, operations, transformation, and business stakeholders. Align technical priorities, manage trade offs, and elevate design, delivery, or assurance decisions as required. Provide portfolio level insight into cyber risks, dependencies, and constraints, highlighting resilience and regulatory impacts. Support senior decision making through clear, concise advice on cyber priorities, delivery risk, and investment trade offs. Support structured transition of cyber capabilities into operational teams, ensuring ownership, support models, and processes are clearly defined. Contribute to effective change management and adoption across technology, process, and people. Maintain appropriate documentation and evidence based assurance mechanisms across cyber portfolios. Operate independently as a subject matter expert, determining delivery approach, stakeholder engagement, and cadence required to achieve outcomes. Qualifications Relevant education or industry recognised certifications in cybersecurity, information security, technology delivery, risk management, or programme delivery. Suitable qualifications may include BSc, MSc, CISSP, CISM, CRISC, CISA, ISO 27001 Lead Implementer/Auditor, NCSC CAF experience, Security+, CySA+, PRINCE2, MSP, Agile, or equivalent professional experience. Experience working in regulated, operationally critical, or critical national infrastructure environments is highly beneficial. Essential skills Strong experience leading or assuring cyber delivery across complex portfolios or transformation programmes. Strong understanding of cyber governance, risk, compliance, and assurance in regulated environments. Practical knowledge of CAF and/or eCAF readiness, control interpretation, evidence management, and remediation planning. Ability to provide technical leadership from mobilisation through to transition into BAU. Ability to define and validate cyber scope, priorities, dependencies, risks, and control expectations. Strong understanding of security architecture, technical assurance, and control implementation. Ability to translate regulatory and risk requirements into practical delivery actions and measurable outcomes. Experience contributing to cyber roadmaps, delivery plans, milestone sequencing, and portfolio level decision making. Strong supplier and third party oversight capability. Strong stakeholder management skills, including influencing senior stakeholders and managing trade offs. Ability to produce high quality written outputs, assurance material, executive briefings, and decision papers. Strong delivery discipline and ability to operate with minimal supervision. Experience supporting sustainable transition into BAU, including ownership, support models, and operational readiness. Desired skills Experience supporting large scale regulated investment programmes or resilience initiatives. Experience operating as a senior technical partner to CIOs, Heads of Cyber, or IT Transformation leadership. Experience developing cyber portfolio views, assurance dashboards, or executive level reporting. Experience supporting cyber capability development or strategic security platform implementation. Experience embedding evidence led assurance mechanisms across delivery. Experience supporting organisational change, adoption, and cyber capability transition. Experience working within secure collaboration and documentation environments. Experience handling confidential client information in line with security, data protection, and NDA requirements. Experience Proven experience in senior cyber delivery, cyber assurance, or cyber technical authority roles. Experience supporting cyber portfolios or transformation programmes in regulated or operationally critical environments. Experience with CAF, eCAF, NIS, ISO 27001, NIST CSF, or equivalent frameworks. Experience defining technical priorities, roadmaps, control gaps, and remediation activities. Experience supporting regulatory, audit, or assurance readiness. Experience working with senior IT, cyber, architecture, operations, and transformation stakeholders. Experience managing cyber risks, dependencies, constraints, and delivery trade offs at portfolio or programme level. Experience overseeing suppliers or delivery partners implementing cyber capabilities. Experience supporting transition into BAU, including operating models, handover planning, and service ownership. Benefits Collaborative working environment - we stand shoulder to shoulder with our clients and ourpeers through good times and challenges We empower all passionate technology loving professionals by allowing them to expand their skills and take part in inspiring projects ExpleoAcademy - enables you to acquire and develop the right skills by delivering a suite of accredited training courses Competitive company benefits Always working as one team, our people are not afraid to think big and challenge the status quo As a Disability Confident Committed Employer we have committed to: Ensure our recruitment process is inclusive and accessible Communicating and promoting vacancies Offering an interview to disabled people who meet the minimum criteria for the job Anticipating and providing reasonable adjustments as required Supporting any existing employee who acquires a disability or long term health condition, enabling them to stay in work at least one activity that will make a difference for disabled people "We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age". We treat everyone fairly and equitably across the organisation, including providing any additional support and adjustments needed for everyone to thrive
Requirements Technical Powerhouse: 7+ years of experience in technical roles (Software Engineering, Solution Architecture, or Technical Consulting) within the B2B SaaS space Leadership Experience: 5+ years of experience managing technical teams. You know how to coach high-performers and manage technical delivery in a fast-paced environment The "Innovator" Mindset: A proven track record of using AI/LLMs or automation to optimise internal processes or build new product offerings. You don't just use tools; you build them Client-Facing Mastery: Exceptional communication skills with the ability to "talk tech" to developers and "talk value" to C-suite executives Hands-on Proficiency: While this is a leadership role, you must be comfortable diving into code (Node.js/JavaScript preferred), API documentation, and complex data schemas when needed Project Governance: Experience managing the lifecycle of professional services projects, from Statement of Work (SOW) through to deployment and technical sign-off Problem Solver: You thrive in the "grey area", finding creative ways to solve complex business problems using custom integrations and data migrations What the job involves We are looking for a visionary Tech Services Team Lead to spearhead our regional technical delivery team In this role, you won't just manage a team; you will architect the future of how professional services are delivered at You will lead a team of Solution Architects, Technical Consultants, and Services Software Engineers Your mission is to support the delivery of our Enterprise accounts and serve as the focal point for all technical services You'll transform traditional service models into an innovation engine, leveraging AI to drive internal efficiency and creating bespoke, high-value technical solutions that allow our largest customers to thrive Lead & Scale: Hire, mentor, and manage a multidisciplinary regional team of SAs, TCs, and Services Software Engineers. Build the structure, career paths, and operational rigour needed to scale Strategic Delivery: Own the regional technical services roadmap. Oversee the execution of complex, multi-stakeholder projects, ensuring they are delivered on time, within scope, and with world-class technical integrity Transformative Innovation: Be the "Technical Innovator." Challenge the status quo of manual services by implementing AI-driven workflows, automated data migration tools, and LLM-powered internal efficiencies The "Architect of Architects": Provide high-level technical oversight for complex custom integrations, API consultations, and tailored code solutions. Ensure all solutions are scalable, secure, and aligned with 's core architecture AI Transformation: Consult with our enterprise clients on how to leverage AI within their workflows, turning "AI potential" into "Customer Value" through custom-built solutions Cross-Functional Partnership: Work closely with Sales, Customer Success, and Product/Engineering to bridge the gap between customer needs and platform capabilities, influencing the product roadmap based on regional service trends
19/05/2026
Full time
Requirements Technical Powerhouse: 7+ years of experience in technical roles (Software Engineering, Solution Architecture, or Technical Consulting) within the B2B SaaS space Leadership Experience: 5+ years of experience managing technical teams. You know how to coach high-performers and manage technical delivery in a fast-paced environment The "Innovator" Mindset: A proven track record of using AI/LLMs or automation to optimise internal processes or build new product offerings. You don't just use tools; you build them Client-Facing Mastery: Exceptional communication skills with the ability to "talk tech" to developers and "talk value" to C-suite executives Hands-on Proficiency: While this is a leadership role, you must be comfortable diving into code (Node.js/JavaScript preferred), API documentation, and complex data schemas when needed Project Governance: Experience managing the lifecycle of professional services projects, from Statement of Work (SOW) through to deployment and technical sign-off Problem Solver: You thrive in the "grey area", finding creative ways to solve complex business problems using custom integrations and data migrations What the job involves We are looking for a visionary Tech Services Team Lead to spearhead our regional technical delivery team In this role, you won't just manage a team; you will architect the future of how professional services are delivered at You will lead a team of Solution Architects, Technical Consultants, and Services Software Engineers Your mission is to support the delivery of our Enterprise accounts and serve as the focal point for all technical services You'll transform traditional service models into an innovation engine, leveraging AI to drive internal efficiency and creating bespoke, high-value technical solutions that allow our largest customers to thrive Lead & Scale: Hire, mentor, and manage a multidisciplinary regional team of SAs, TCs, and Services Software Engineers. Build the structure, career paths, and operational rigour needed to scale Strategic Delivery: Own the regional technical services roadmap. Oversee the execution of complex, multi-stakeholder projects, ensuring they are delivered on time, within scope, and with world-class technical integrity Transformative Innovation: Be the "Technical Innovator." Challenge the status quo of manual services by implementing AI-driven workflows, automated data migration tools, and LLM-powered internal efficiencies The "Architect of Architects": Provide high-level technical oversight for complex custom integrations, API consultations, and tailored code solutions. Ensure all solutions are scalable, secure, and aligned with 's core architecture AI Transformation: Consult with our enterprise clients on how to leverage AI within their workflows, turning "AI potential" into "Customer Value" through custom-built solutions Cross-Functional Partnership: Work closely with Sales, Customer Success, and Product/Engineering to bridge the gap between customer needs and platform capabilities, influencing the product roadmap based on regional service trends
Requirements Deep hands-on experience designing and building multi-agent AI systems in production - not just configuring existing frameworks Proven ability to take AI systems from concept through to production with long-term ownership Track record of solving hard technical problems: large context windows, hallucination mitigation, novel orchestration patterns Experience building customer-facing AI systems in regulated, high-trust, or high-risk domains is a strong plus Experience building AI systems on AWS is strongly preferred, particularly using services such as Bedrock, SageMaker, ECS, and EventBridge Expert-level understanding of agentic architectures: orchestration, inter-agent communication, state and context management Strong experience with evaluation frameworks, retrieval systems, model behaviour analysis and production observability for AI systems Comfortable working across the full stack - infrastructure, services, and AI layer - to ship end-to-end solutions Stays current with the fast-moving AI landscape and is genuinely excited about being at the forefront of what's possible High agency IC - owns problems end-to-end without waiting for direction Comfortable in a small, fast-moving team where the scope of your impact is large and visible Collaborative and generous with knowledge - raises the technical capability of those around you Interested in the commercial and product context of the systems you build, not just the engineering We're looking for someone who's genuinely excited about Chip and energised by the opportunity to help build the future of wealth, making saving, investing and pensions simpler and more accessible for everyone We work in a regulated space, so the bar is high. But we've built a team of smart, thoughtful people who care about doing great work and enjoy doing it together. Technical skills matter, obviously. But they're not the only thing we hire for We want real people. People with interests, perspective and personality. The best teams are made up of individuals who bring different experiences into the room, not just polished CVs and good interview answers So alongside the technical side, we'll be looking for empathy, self-awareness, sound judgement, resilience and a collaborative mindset. People who are good to work with, especially when things get hard What the job involves This is a senior individual contributor role at the technical heart of Chip's AI chapter. You will be a key technical contributor to our agentic AI systems, working closely with the Head of AI and the wider engineering team to design, build and scale the infrastructure that powers our customer-facing AI products You will have significant technical ownership - this is not a role for someone who wants to configure existing frameworks. We are looking for someone who can design novel solutions to hard problems and take them all the way to production Architecture & Technical Design: Work closely with the Head of AI to contribute to and implement the technical architecture of Chip's multi-agent AI systems - from orchestration layer to inter-agent communication and context persistence Design bespoke frameworks and tooling where off-the-shelf solutions fall short Author and maintain architectural decision records (ADRs) and engineering standards for the AI chapter Evaluate emerging techniques and approaches, adapting from research into production-ready implementations Delivery & Implementation: Lead the hands-on implementation of AI systems alongside the team, maintaining deep technical involvement Build production-grade systems: observable, reliable, and cost-efficient at scale across Chip's 400k+ user base Define and implement testing and evaluation strategies for agentic systems - models-as-judge, synthetic data, human-in-the-loop processes and runtime safety / quality controls Identify and implement "flywheels" and process that drive quality and performance through continuous iterative improvements Own the integration of AI systems with Chip's existing infrastructure, including async patterns and SDK design Technical Leadership: Set the technical bar for AI engineering at Chip - reviewing work, raising standards, and mentoring engineers Work closely with the Head of AI on technical strategy and architectural direction Partner with the AI Product Manager and wider engineering teams on technically complex initiatives Contribute to Chip's company-wide AI engineering standards and governance You will report to the Head of AI and work alongside a small team of Backend Engineers in building and maintaining Chip's AI Platform You will also work closely with the product teams who are building customer-facing features on top of your platform, as well as stakeholders across the business on internal AI-driven opportunities Monday to Thursday: 9:00 AM - 6:00 PM Friday: 8:00 AM - 4:00 PM (Start your weekend early!) Enjoy a structured yet balanced workweek, with an early Friday finish to kickstart your weekend!
19/05/2026
Full time
Requirements Deep hands-on experience designing and building multi-agent AI systems in production - not just configuring existing frameworks Proven ability to take AI systems from concept through to production with long-term ownership Track record of solving hard technical problems: large context windows, hallucination mitigation, novel orchestration patterns Experience building customer-facing AI systems in regulated, high-trust, or high-risk domains is a strong plus Experience building AI systems on AWS is strongly preferred, particularly using services such as Bedrock, SageMaker, ECS, and EventBridge Expert-level understanding of agentic architectures: orchestration, inter-agent communication, state and context management Strong experience with evaluation frameworks, retrieval systems, model behaviour analysis and production observability for AI systems Comfortable working across the full stack - infrastructure, services, and AI layer - to ship end-to-end solutions Stays current with the fast-moving AI landscape and is genuinely excited about being at the forefront of what's possible High agency IC - owns problems end-to-end without waiting for direction Comfortable in a small, fast-moving team where the scope of your impact is large and visible Collaborative and generous with knowledge - raises the technical capability of those around you Interested in the commercial and product context of the systems you build, not just the engineering We're looking for someone who's genuinely excited about Chip and energised by the opportunity to help build the future of wealth, making saving, investing and pensions simpler and more accessible for everyone We work in a regulated space, so the bar is high. But we've built a team of smart, thoughtful people who care about doing great work and enjoy doing it together. Technical skills matter, obviously. But they're not the only thing we hire for We want real people. People with interests, perspective and personality. The best teams are made up of individuals who bring different experiences into the room, not just polished CVs and good interview answers So alongside the technical side, we'll be looking for empathy, self-awareness, sound judgement, resilience and a collaborative mindset. People who are good to work with, especially when things get hard What the job involves This is a senior individual contributor role at the technical heart of Chip's AI chapter. You will be a key technical contributor to our agentic AI systems, working closely with the Head of AI and the wider engineering team to design, build and scale the infrastructure that powers our customer-facing AI products You will have significant technical ownership - this is not a role for someone who wants to configure existing frameworks. We are looking for someone who can design novel solutions to hard problems and take them all the way to production Architecture & Technical Design: Work closely with the Head of AI to contribute to and implement the technical architecture of Chip's multi-agent AI systems - from orchestration layer to inter-agent communication and context persistence Design bespoke frameworks and tooling where off-the-shelf solutions fall short Author and maintain architectural decision records (ADRs) and engineering standards for the AI chapter Evaluate emerging techniques and approaches, adapting from research into production-ready implementations Delivery & Implementation: Lead the hands-on implementation of AI systems alongside the team, maintaining deep technical involvement Build production-grade systems: observable, reliable, and cost-efficient at scale across Chip's 400k+ user base Define and implement testing and evaluation strategies for agentic systems - models-as-judge, synthetic data, human-in-the-loop processes and runtime safety / quality controls Identify and implement "flywheels" and process that drive quality and performance through continuous iterative improvements Own the integration of AI systems with Chip's existing infrastructure, including async patterns and SDK design Technical Leadership: Set the technical bar for AI engineering at Chip - reviewing work, raising standards, and mentoring engineers Work closely with the Head of AI on technical strategy and architectural direction Partner with the AI Product Manager and wider engineering teams on technically complex initiatives Contribute to Chip's company-wide AI engineering standards and governance You will report to the Head of AI and work alongside a small team of Backend Engineers in building and maintaining Chip's AI Platform You will also work closely with the product teams who are building customer-facing features on top of your platform, as well as stakeholders across the business on internal AI-driven opportunities Monday to Thursday: 9:00 AM - 6:00 PM Friday: 8:00 AM - 4:00 PM (Start your weekend early!) Enjoy a structured yet balanced workweek, with an early Friday finish to kickstart your weekend!
Prolific is not just another player in the AI space - we are the architects of the human data infrastructure that's reshaping the landscape of AI development. In a world where foundational AI technologies are increasingly commoditized, it's the quality and diversity of human-generated data that truly differentiates products and models. The role Security at Prolific isn't an afterthought, it's foundational to how we build. As a company trusted by world leading research institutions and AI labs to handle sensitive data at scale, the security of our application layer is critical. We handle participant data, researcher credentials, payment flows, and API integrations that demand rigorous protection at the code level. As a Senior Application Security Engineer, you'll be the technical authority on application security at Prolific. You'll work hands on with our engineering teams to find and fix vulnerabilities in our codebase, perform security testing, build security tooling, and embed secure development practices into how we ship software. This isn't a governance or policy role, you'll be in the code, reviewing pull requests, threat modelling new features, and building the automation that keeps our platform secure as we scale. You'll report to the Head of Engineering/Platform and work cross functionally with product engineering, platform, data, and TechOps teams. What you'll bring to the role Several years in application/product security or security engineering Strong knowledge of OWASP Top 10 (Web & API) and modern attack paths (e.g. auth flaws, SSRF, injection, business logic abuse, supply chain) Experience working with complex, large scale systems and modern architectures Hands on security testing experience (especially Burp Suite) across web apps and APIs Python for security tooling, automation, or custom detection (Django a plus) Experience implementing and tuning SAST, SCA, DAST, and secret scanning in CI/CD Practical threat modelling experience, including leading lightweight sessions Strong collaboration skills, able to clearly explain issues and drive remediation Builder mindset, you automate wherever possible Nice to haves Experience with Django, Vue.js, MongoDB, GCP Security champions or bug bounty programmes Supply chain security (SCA, SBOMs, dependency review) IaC security (e.g. Terraform, policy as code) Experience in scaling environments building out security practices What you'll be doing in the role You'll help secure Prolific's applications end to end, from hands on testing and code review to threat modelling and CI/CD security. You'll partner closely with engineers to identify and fix vulnerabilities, build and tune security tooling, and embed secure development practices across the SDLC. This includes running penetration tests, improving detection coverage, and staying ahead of emerging threats to continuously strengthen our security posture. Why Prolific is a great place to work We've built a unique platform that connects researchers and companies with a global pool of participants, enabling the collection of high quality, ethically sourced human behavioural data and feedback. This data is the cornerstone of developing more accurate, nuanced, and aligned AI systems. We believe that the next leap in AI capabilities won't come solely from scaling existing models, but from integrating diverse human perspectives and behaviours into AI development. By providing this crucial human data infrastructure, Prolific is positioning itself at the forefront of the next wave of AI innovation - one that reflects the breath and the best of humanity. Working for us will place you at the forefront of AI innovation, providing access to our unique human data platform and opportunities for groundbreaking research. Join us to enjoy a competitive salary, benefits, and remote working within our impactful, mission driven culture.
19/05/2026
Full time
Prolific is not just another player in the AI space - we are the architects of the human data infrastructure that's reshaping the landscape of AI development. In a world where foundational AI technologies are increasingly commoditized, it's the quality and diversity of human-generated data that truly differentiates products and models. The role Security at Prolific isn't an afterthought, it's foundational to how we build. As a company trusted by world leading research institutions and AI labs to handle sensitive data at scale, the security of our application layer is critical. We handle participant data, researcher credentials, payment flows, and API integrations that demand rigorous protection at the code level. As a Senior Application Security Engineer, you'll be the technical authority on application security at Prolific. You'll work hands on with our engineering teams to find and fix vulnerabilities in our codebase, perform security testing, build security tooling, and embed secure development practices into how we ship software. This isn't a governance or policy role, you'll be in the code, reviewing pull requests, threat modelling new features, and building the automation that keeps our platform secure as we scale. You'll report to the Head of Engineering/Platform and work cross functionally with product engineering, platform, data, and TechOps teams. What you'll bring to the role Several years in application/product security or security engineering Strong knowledge of OWASP Top 10 (Web & API) and modern attack paths (e.g. auth flaws, SSRF, injection, business logic abuse, supply chain) Experience working with complex, large scale systems and modern architectures Hands on security testing experience (especially Burp Suite) across web apps and APIs Python for security tooling, automation, or custom detection (Django a plus) Experience implementing and tuning SAST, SCA, DAST, and secret scanning in CI/CD Practical threat modelling experience, including leading lightweight sessions Strong collaboration skills, able to clearly explain issues and drive remediation Builder mindset, you automate wherever possible Nice to haves Experience with Django, Vue.js, MongoDB, GCP Security champions or bug bounty programmes Supply chain security (SCA, SBOMs, dependency review) IaC security (e.g. Terraform, policy as code) Experience in scaling environments building out security practices What you'll be doing in the role You'll help secure Prolific's applications end to end, from hands on testing and code review to threat modelling and CI/CD security. You'll partner closely with engineers to identify and fix vulnerabilities, build and tune security tooling, and embed secure development practices across the SDLC. This includes running penetration tests, improving detection coverage, and staying ahead of emerging threats to continuously strengthen our security posture. Why Prolific is a great place to work We've built a unique platform that connects researchers and companies with a global pool of participants, enabling the collection of high quality, ethically sourced human behavioural data and feedback. This data is the cornerstone of developing more accurate, nuanced, and aligned AI systems. We believe that the next leap in AI capabilities won't come solely from scaling existing models, but from integrating diverse human perspectives and behaviours into AI development. By providing this crucial human data infrastructure, Prolific is positioning itself at the forefront of the next wave of AI innovation - one that reflects the breath and the best of humanity. Working for us will place you at the forefront of AI innovation, providing access to our unique human data platform and opportunities for groundbreaking research. Join us to enjoy a competitive salary, benefits, and remote working within our impactful, mission driven culture.
Great British Energy Group
Aberdeen, Aberdeenshire
Reporting to: Director of Local Energy Platform Number of Roles Available: 1 Company Overview Join Great British Energy and be part of powering the UK's Clean Energy Future. At GBE, we're not just building an energy company - we're shaping the future of the UK's energy landscape. Our mission is clear: Drive clean energy deployment across the UK as a strategic developer, investor, and owner of renewable projects Deliverbenefits for communities and taxpayers, ensuring the clean energy transition creates jobs, boosts local economies, and increases public ownership We focus on innovation, sustainability, and impact, working on projects that matter - from large-scale national renewable investments to empowering local and community energy initiatives. Joining GBE means: Purpose-driven work: Be part of a national effort to accelerate the clean energy transition Career growth: Opportunities to develop expertise in cutting-edge energy technologies and strategic investment Collaboration and flexibility: Work with passionate professionals in a dynamic, forward-thinking environment If you want to make a real difference and help power a greener, fairer future for the UK, GBE is the place for you. We welcome applications from all backgrounds and communities. If you require reasonable adjustments during the recruitment process, please let us know. About the Role Great British Energy is looking for a Head of Digital Product to join our GBE Local Directorate Team. This role will play a key part in contributing to projects, objectives, and wider organisational goals. Key Responsibilities Own the digital vision, roadmap and delivery plan for the GBE Local Platform, aligning priorities to GBE Local objectives and user needs Lead discovery and design work to define user journeys, service requirements and functional specifications, and translate them into actionable delivery backlogs Oversee development and maintenance of the Platform, including the selection, configuration and integration of bespoke components and off-the-shelf tools Establish and maintain technical and service standards (including accessibility, privacy, security, and performance), working with relevant assurance and governance functions Manage delivery partners and suppliers: define scopes, manage budgets and risks, assure quality, and track delivery against milestones and outcomes Work closely with operational teams to ensure the Platform supports end-to-end service delivery, including onboarding, case management, communications and support processes as appropriate Define and monitor success metrics and reporting (e.g., adoption, conversion, satisfaction, and service performance), using analytics and user feedback to drive continuous improvement Coordinate platform content and information architecture so that product and service information is accurate, current and easy to navigate Act as the point of accountability for platform incidents, change control and release management, ensuring appropriate documentation and communication Promote good digital practice across GBE Local, building capability and supporting colleagues to adopt user-centred, data-informed ways of working Qualifications and Experience Significant experience leading digital products or platforms end-to-end, from discovery through build, launch and continuous improvement Experience integrating multiple systems and tools (bespoke and off-the-shelf), including defining requirements, managing dependencies, and supporting testing and release Proven delivery management skills, including prioritisation, planning, risk/issue management, and working with multidisciplinary teams and/or suppliers Strong stakeholder management and communication skills, with the ability to align technical and non-technical audiences around a clear plan and outcomes Demonstrable experience of user-centred design and service improvement, using research, insight and feedback to iterate and improve performance Working knowledge of digital standards and assurance (including accessibility, information security, privacy and records management) and confidence engaging specialist teams for review and sign-off Ability to define and use meaningful metrics (e.g., adoption, conversion, satisfaction, operational performance) and to make evidence-based decisions using analytics and reporting Experience delivering platforms in a public sector or regulated environment, including working to formal governance and assurance processes Knowledge of energy, local government or place-based delivery contexts, and an understanding of the needs of local authorities and communities Experience working with APIs, identity and access management, and integration patterns to connect multiple tools into a coherent user journey Content design and information architecture experience, including managing content lifecycles and governance Familiarity with CRM, case management or workflow tools to support service operations and reporting Experience of procurement and supplier management, including developing statements of work and assuring delivery against contracts Personal Qualities Takes ownership, shows confidence in decision-making, and is willing to challenge constructively Focuses on delivering meaningful outcomes and making a positive, lasting impact Works collaboratively, valuing different perspectives and building inclusive relationships Proactive and adaptable, with a curiosity to explore new ideas and improve ways of working Resilient and resourceful in a fast-paced environment What We Offer Performance-related bonus scheme 4x salary life assurance Group income protection 38 days annual leave Flexible working arrangements Ongoing professional development and training Supportive, inclusive working environment How to Apply For further information please contact:
19/05/2026
Full time
Reporting to: Director of Local Energy Platform Number of Roles Available: 1 Company Overview Join Great British Energy and be part of powering the UK's Clean Energy Future. At GBE, we're not just building an energy company - we're shaping the future of the UK's energy landscape. Our mission is clear: Drive clean energy deployment across the UK as a strategic developer, investor, and owner of renewable projects Deliverbenefits for communities and taxpayers, ensuring the clean energy transition creates jobs, boosts local economies, and increases public ownership We focus on innovation, sustainability, and impact, working on projects that matter - from large-scale national renewable investments to empowering local and community energy initiatives. Joining GBE means: Purpose-driven work: Be part of a national effort to accelerate the clean energy transition Career growth: Opportunities to develop expertise in cutting-edge energy technologies and strategic investment Collaboration and flexibility: Work with passionate professionals in a dynamic, forward-thinking environment If you want to make a real difference and help power a greener, fairer future for the UK, GBE is the place for you. We welcome applications from all backgrounds and communities. If you require reasonable adjustments during the recruitment process, please let us know. About the Role Great British Energy is looking for a Head of Digital Product to join our GBE Local Directorate Team. This role will play a key part in contributing to projects, objectives, and wider organisational goals. Key Responsibilities Own the digital vision, roadmap and delivery plan for the GBE Local Platform, aligning priorities to GBE Local objectives and user needs Lead discovery and design work to define user journeys, service requirements and functional specifications, and translate them into actionable delivery backlogs Oversee development and maintenance of the Platform, including the selection, configuration and integration of bespoke components and off-the-shelf tools Establish and maintain technical and service standards (including accessibility, privacy, security, and performance), working with relevant assurance and governance functions Manage delivery partners and suppliers: define scopes, manage budgets and risks, assure quality, and track delivery against milestones and outcomes Work closely with operational teams to ensure the Platform supports end-to-end service delivery, including onboarding, case management, communications and support processes as appropriate Define and monitor success metrics and reporting (e.g., adoption, conversion, satisfaction, and service performance), using analytics and user feedback to drive continuous improvement Coordinate platform content and information architecture so that product and service information is accurate, current and easy to navigate Act as the point of accountability for platform incidents, change control and release management, ensuring appropriate documentation and communication Promote good digital practice across GBE Local, building capability and supporting colleagues to adopt user-centred, data-informed ways of working Qualifications and Experience Significant experience leading digital products or platforms end-to-end, from discovery through build, launch and continuous improvement Experience integrating multiple systems and tools (bespoke and off-the-shelf), including defining requirements, managing dependencies, and supporting testing and release Proven delivery management skills, including prioritisation, planning, risk/issue management, and working with multidisciplinary teams and/or suppliers Strong stakeholder management and communication skills, with the ability to align technical and non-technical audiences around a clear plan and outcomes Demonstrable experience of user-centred design and service improvement, using research, insight and feedback to iterate and improve performance Working knowledge of digital standards and assurance (including accessibility, information security, privacy and records management) and confidence engaging specialist teams for review and sign-off Ability to define and use meaningful metrics (e.g., adoption, conversion, satisfaction, operational performance) and to make evidence-based decisions using analytics and reporting Experience delivering platforms in a public sector or regulated environment, including working to formal governance and assurance processes Knowledge of energy, local government or place-based delivery contexts, and an understanding of the needs of local authorities and communities Experience working with APIs, identity and access management, and integration patterns to connect multiple tools into a coherent user journey Content design and information architecture experience, including managing content lifecycles and governance Familiarity with CRM, case management or workflow tools to support service operations and reporting Experience of procurement and supplier management, including developing statements of work and assuring delivery against contracts Personal Qualities Takes ownership, shows confidence in decision-making, and is willing to challenge constructively Focuses on delivering meaningful outcomes and making a positive, lasting impact Works collaboratively, valuing different perspectives and building inclusive relationships Proactive and adaptable, with a curiosity to explore new ideas and improve ways of working Resilient and resourceful in a fast-paced environment What We Offer Performance-related bonus scheme 4x salary life assurance Group income protection 38 days annual leave Flexible working arrangements Ongoing professional development and training Supportive, inclusive working environment How to Apply For further information please contact:
The Head of Platforms is accountable for the strategy, delivery, security, resilience and continuous improvement of the firm's core technology platforms. This role provides leadership across infrastructure, security operations, endpoints, data integration and automation, applications and the Document Management System (DMS), ensuring platforms are secure, scalable, reliable, and aligned to business and regulatory requirements. The role acts as the senior technical authority for platforms, setting standards and roadmaps, leading platform teams, and partnering closely with Information Security, Legal Technology, Data Management, Finance Systems, PMO and business stakeholders. Scope of Responsibility The Head of Platforms has end-to-end accountability for the following platform domains: Infrastructure Platforms Cloud (Azure) and on-premise infrastructure Infrastructure-as-Code (IaC) and platform automation standards Network, connectivity, identity and core platform services Resilience, backup, disaster recovery and service continuity Security Operations Platform security controls, monitoring and threat detection SIEM, SOAR, endpoint and network security tooling Operational security incident management in partnership with InfoSec End-user devices, operating systems and device lifecycle Microsoft 365, identity lifecycle management and collaboration tooling Endpoint security, compliance, configuration and automation Data Integration and Automation Automation, scripting and low/no-code orchestration to reduce manual effort Applications and Document Management Systems (DMS) Ownership of applications roadmap and the DMS platform (i.e iManage) Performance, availability, security and integration with other systems Close partnership with Legal Technology and business stakeholders Key Responsibilities Platform Strategy and Architecture Own the platform strategy and multi-year roadmap, aligned to business priorities, regulatory requirements and security standards Set architectural principles, technology standards and platform guardrails Lead lifecycle management, including modernisation, technical debt, and decommissioning of legacy platforms Operational Excellence and Service Management Accountable for platform availability, performance, resilience and supportability Ensure platforms are operated in line with ITIL practices (incident, problem, change, configuration and continuous improvement) Oversee third-line support, major incident response and root cause analysis Security and Risk Management Ensure security is embedded by design across all platforms Partner closely with Information Security on risk management, audit readiness and compliance (ISO, GDPR, CIS controls) Own operational security controls and the effectiveness of security tooling Automation and Continuous Improvement Drive automation and standardisation across platform services Reduce operational risk and cost through repeatability, IaC and self-service where appropriate Measure platform health using clear KPIs and service metrics Leadership and People Management Lead and develop Platform Managers and technical leads across Infrastructure, Endpoint , Security Operations and Application/DMS platforms Build a high-performing, collaborative engineering culture with strong accountability Set clear role clarity, performance expectations and development paths Stakeholder and Vendor Management Act as the senior escalation point for platform-related issues Partner with Legal Technology, Data, PMO and the business to support strategic initiatives Manage critical suppliers and service partners, including performance, risk and commercials. Governance and Decision Making Member of IT leadership and architecture governance forums Accountable for platform-related investment cases and technical risk decisions Provides clear reporting to senior stakeholders on platform risk, resilience and performance Key Skills and Experience Senior leadership experience across enterprise platforms in a professional services environment Strong background in infrastructure, cloud platforms, endpoints and security operations Proven experience operating platforms at scale with high availability and regulatory requirements Strong understanding of ITIL-based service management and operational governance Experience with DMS platforms in a legal or similar document-centric environment Demonstrated success driving automation and platform modernisation Familiarity with SIEM, SOAR and modern security operations tooling Experience in legal services or regulated environments Deep knowledge of Microsoft 365, Azure, identity and endpoint ecosystems Success Measures Platform availability, performance and resilience metrics Reduction in incidents and operational risk through automation Clear, trusted platforms supporting legal and business services Positive stakeholder feedback and effective vendor performance Strong audit outcomes and reduced technology risk exposure Hybrid working - We adopt a hybrid and flexible working approach, dependent on the requirements of the role and subject to manager approval.
19/05/2026
Full time
The Head of Platforms is accountable for the strategy, delivery, security, resilience and continuous improvement of the firm's core technology platforms. This role provides leadership across infrastructure, security operations, endpoints, data integration and automation, applications and the Document Management System (DMS), ensuring platforms are secure, scalable, reliable, and aligned to business and regulatory requirements. The role acts as the senior technical authority for platforms, setting standards and roadmaps, leading platform teams, and partnering closely with Information Security, Legal Technology, Data Management, Finance Systems, PMO and business stakeholders. Scope of Responsibility The Head of Platforms has end-to-end accountability for the following platform domains: Infrastructure Platforms Cloud (Azure) and on-premise infrastructure Infrastructure-as-Code (IaC) and platform automation standards Network, connectivity, identity and core platform services Resilience, backup, disaster recovery and service continuity Security Operations Platform security controls, monitoring and threat detection SIEM, SOAR, endpoint and network security tooling Operational security incident management in partnership with InfoSec End-user devices, operating systems and device lifecycle Microsoft 365, identity lifecycle management and collaboration tooling Endpoint security, compliance, configuration and automation Data Integration and Automation Automation, scripting and low/no-code orchestration to reduce manual effort Applications and Document Management Systems (DMS) Ownership of applications roadmap and the DMS platform (i.e iManage) Performance, availability, security and integration with other systems Close partnership with Legal Technology and business stakeholders Key Responsibilities Platform Strategy and Architecture Own the platform strategy and multi-year roadmap, aligned to business priorities, regulatory requirements and security standards Set architectural principles, technology standards and platform guardrails Lead lifecycle management, including modernisation, technical debt, and decommissioning of legacy platforms Operational Excellence and Service Management Accountable for platform availability, performance, resilience and supportability Ensure platforms are operated in line with ITIL practices (incident, problem, change, configuration and continuous improvement) Oversee third-line support, major incident response and root cause analysis Security and Risk Management Ensure security is embedded by design across all platforms Partner closely with Information Security on risk management, audit readiness and compliance (ISO, GDPR, CIS controls) Own operational security controls and the effectiveness of security tooling Automation and Continuous Improvement Drive automation and standardisation across platform services Reduce operational risk and cost through repeatability, IaC and self-service where appropriate Measure platform health using clear KPIs and service metrics Leadership and People Management Lead and develop Platform Managers and technical leads across Infrastructure, Endpoint , Security Operations and Application/DMS platforms Build a high-performing, collaborative engineering culture with strong accountability Set clear role clarity, performance expectations and development paths Stakeholder and Vendor Management Act as the senior escalation point for platform-related issues Partner with Legal Technology, Data, PMO and the business to support strategic initiatives Manage critical suppliers and service partners, including performance, risk and commercials. Governance and Decision Making Member of IT leadership and architecture governance forums Accountable for platform-related investment cases and technical risk decisions Provides clear reporting to senior stakeholders on platform risk, resilience and performance Key Skills and Experience Senior leadership experience across enterprise platforms in a professional services environment Strong background in infrastructure, cloud platforms, endpoints and security operations Proven experience operating platforms at scale with high availability and regulatory requirements Strong understanding of ITIL-based service management and operational governance Experience with DMS platforms in a legal or similar document-centric environment Demonstrated success driving automation and platform modernisation Familiarity with SIEM, SOAR and modern security operations tooling Experience in legal services or regulated environments Deep knowledge of Microsoft 365, Azure, identity and endpoint ecosystems Success Measures Platform availability, performance and resilience metrics Reduction in incidents and operational risk through automation Clear, trusted platforms supporting legal and business services Positive stakeholder feedback and effective vendor performance Strong audit outcomes and reduced technology risk exposure Hybrid working - We adopt a hybrid and flexible working approach, dependent on the requirements of the role and subject to manager approval.
CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world's biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.What does that mean for you? You'll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You'll help change how goods get to market and contribute to global sustainability. You'll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model .Job DescriptionThe VP Technology Solutions, Europe brings together full technology capability and dependencies of our business via a matrixed delivery model and drive a level a regional ownership of all technologies impacting the Region as well as have full accountability for overseeing Technology Services deliverables at Regional ELT.Will be the primary liaison and interface between the regional executive leadership team, including ELT members, all I&T Programme and Change teams and I&T Service Delivery. Proactively contributes to the development of the business by focusing on continuous improvement opportunities, whether through delivery and use of I&T enabled capabilities or the secure use of our systems and data.Building an intimate understanding of the Regions' geographically dispersed businesses, driving global standardization in solutions at an organizational level wherever possible to provide maximum return on investment aligned to the overarching I&T strategy. Where there is an agreed divergence from the global standard ensure full transparency, security, performance, support, and business continuity for regionalised technology choice.Acts as an advocate for the regional customer in development of, and approval for, the prioritised portfolio of I&T needs. At the same time, promotes understanding and alignment to I&T goals and objectives at a global level. The true value comes in being able to influence at the appropriate leadership levels on both sides, bringing together a strong partnership between the Business and I&T. Focused on meeting the current, future, expressed and unexpressed demands of the function they support and the business, while maximising returns on I&T investment. Represent the Region CEO at the I&T Executive Steering.Major/Key AccountabilitiesLead and evolve the technology services agenda with a strong digital lens, ensuring today's core Technology Services responsibilities are delivered while progressively shaping a more digitally biased, data and AI enabled portfolio that supports digital initiatives and broader platform strategy.Enable business value through scalable, secure and future ready platforms, partnering closely with digital and product leaders to ensure the right infrastructure, capabilities and adoption foundations are in placeOwn and drive the regional I&T strategy agenda, considering the overall I&T standards, vision, and corporate goals.Identify and prioritize I&T initiatives that will have the greatest impact on the regional business units by taking responsibility for forming the regional input to the Technology Services Portfolio prioritisation process. Working closely with the Regional Transformation Office, Digital, CX and Supply Chain Portfolio teams ensure the I&T & Portfolio priorities are aligned to Business I&T Product requirements.Work together with the Brambles Office of the CIO (OCIO) to represent the Region in the Technology Services Portfolio prioritisation process. Adjust the Regional portfolio based on outcomes and ensure Region compliance to the Global outcomes.Establish and maintain strong relationships with regional business leaders, including the Regional CEO and their teams as an active member of that team. Act as a trusted advisor to regional stakeholders, providing guidance and expertise on leveraging technology to drive business value and achieve strategic objectives.Drive the regional communication and collaboration between the central Technology Services function, other Global I&T delivery functions and regional stakeholders.Influence the regional business stakeholder to adopt existing solutions to ensure synergies, maximise the re-use, benefits and value of the Global Business Technology Platforms and ultimately the alignment with the overall Technology Services strategy.Provide guidance and support to the Central Technology Services Function, Digital Program leads and Supply Chain teams in tailoring I&T Products and solutions to meet regional requirements.Monitor Internal Customer Satisfaction within the region and where necessary build an action plan to address any concerns or gaps in I&T delivery aligned with the Global standard supported by the relevant I&T function (Digital / SC / TS).Own the full TS agenda across the region at the Regional CEO table with strong engagement and collaboration their Direct ReportsWork closely with Programme Directors, the OCIO, Platform, Cyber, I&T Service Management and other Infrastructure teams in the function (Technology Service) to oversee the delivery of I&T services within the region, ensuring they meet or exceed agreed-upon service levels, quality standards, and customer satisfaction.Oversee I&T service performance metrics across the Region, identify areas for improvement, and work with I&T Service Management to implement necessary changes or enhancements to enhance overall service delivery.Ensure compliance with I&T Principles, policies, standards, and regulatory requirements within and across the region.Collaborate with the Global CIO and regional stakeholders to establish and enforce governance processes, I&T controls, and risk management practices in line with the Global Operating Model.Lead the development of the regional I&T plan, taking into consideration business needs, market dynamics, and emerging technology trends.Drive the execution of regional I&T initiatives, projects, and programs, ensuring successful delivery within scope, schedule, and budget.Own the regional I&T resources allocation, including budget, resources (Headcounts), and external vendors or partners, to optimize resource allocation and support business priorities.Collaborate with the Global CIO and other regional I&T Directors to identify opportunities for resource sharing, synergies, and cost optimization.Primary point of contact for regional stakeholders, providing regular updates on I&T initiatives, performance, and value delivered.Own and drive effective communication and collaboration between the central Technology Services, regional stakeholders, and the Global OCIO.Drive a culture of collaborative service improvement across I&T teams working in the Region while supporting strong value and innovation practices. Explore and implement emerging technologies and best practices alongside the Global Architecture Community to enhance business processes and outcomes.Foster a mindset of continuous improvement, encouraging feedback, and implementing initiatives to optimize I&T operations and services.QualificationsBachelor's Degree in Computer Science, Information Systems or related field, Master's degree preferred or equivalent combination of education/experienceDesirable - MBAExperienceExperience working across large-scale initiatives, bringing different stakeholder groups together to deliver value.Experience working within or alongside a digital team and function, supported adoption of AI and DigitalExperience working within a bi-modal delivery environment (i.e. both waterfall and agile methodologies).Experience in diverse multi-cultural, matrix corporate culturesSignificant previous experience in within an IT and/or Business Relationship role.7+ years' experience managing or influencing technical staff and projects.Proven success in improving customer experience.Using information technology in a strategic context to further strategic goalsRemote TypeHybrid RemoteSkills to succeed in the roleCoaching, Disruptive Thinking, Driving A Customer Centric Culture, Enterprise Mindset, Feedback, Inclusive Leadership, Inspirational Leadership, Organizational Changes, Setting Direction, Strategic Talent Planning, Strategic Thinking, Vision SettingWe are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at .
19/05/2026
Full time
CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world's biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.What does that mean for you? You'll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You'll help change how goods get to market and contribute to global sustainability. You'll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model .Job DescriptionThe VP Technology Solutions, Europe brings together full technology capability and dependencies of our business via a matrixed delivery model and drive a level a regional ownership of all technologies impacting the Region as well as have full accountability for overseeing Technology Services deliverables at Regional ELT.Will be the primary liaison and interface between the regional executive leadership team, including ELT members, all I&T Programme and Change teams and I&T Service Delivery. Proactively contributes to the development of the business by focusing on continuous improvement opportunities, whether through delivery and use of I&T enabled capabilities or the secure use of our systems and data.Building an intimate understanding of the Regions' geographically dispersed businesses, driving global standardization in solutions at an organizational level wherever possible to provide maximum return on investment aligned to the overarching I&T strategy. Where there is an agreed divergence from the global standard ensure full transparency, security, performance, support, and business continuity for regionalised technology choice.Acts as an advocate for the regional customer in development of, and approval for, the prioritised portfolio of I&T needs. At the same time, promotes understanding and alignment to I&T goals and objectives at a global level. The true value comes in being able to influence at the appropriate leadership levels on both sides, bringing together a strong partnership between the Business and I&T. Focused on meeting the current, future, expressed and unexpressed demands of the function they support and the business, while maximising returns on I&T investment. Represent the Region CEO at the I&T Executive Steering.Major/Key AccountabilitiesLead and evolve the technology services agenda with a strong digital lens, ensuring today's core Technology Services responsibilities are delivered while progressively shaping a more digitally biased, data and AI enabled portfolio that supports digital initiatives and broader platform strategy.Enable business value through scalable, secure and future ready platforms, partnering closely with digital and product leaders to ensure the right infrastructure, capabilities and adoption foundations are in placeOwn and drive the regional I&T strategy agenda, considering the overall I&T standards, vision, and corporate goals.Identify and prioritize I&T initiatives that will have the greatest impact on the regional business units by taking responsibility for forming the regional input to the Technology Services Portfolio prioritisation process. Working closely with the Regional Transformation Office, Digital, CX and Supply Chain Portfolio teams ensure the I&T & Portfolio priorities are aligned to Business I&T Product requirements.Work together with the Brambles Office of the CIO (OCIO) to represent the Region in the Technology Services Portfolio prioritisation process. Adjust the Regional portfolio based on outcomes and ensure Region compliance to the Global outcomes.Establish and maintain strong relationships with regional business leaders, including the Regional CEO and their teams as an active member of that team. Act as a trusted advisor to regional stakeholders, providing guidance and expertise on leveraging technology to drive business value and achieve strategic objectives.Drive the regional communication and collaboration between the central Technology Services function, other Global I&T delivery functions and regional stakeholders.Influence the regional business stakeholder to adopt existing solutions to ensure synergies, maximise the re-use, benefits and value of the Global Business Technology Platforms and ultimately the alignment with the overall Technology Services strategy.Provide guidance and support to the Central Technology Services Function, Digital Program leads and Supply Chain teams in tailoring I&T Products and solutions to meet regional requirements.Monitor Internal Customer Satisfaction within the region and where necessary build an action plan to address any concerns or gaps in I&T delivery aligned with the Global standard supported by the relevant I&T function (Digital / SC / TS).Own the full TS agenda across the region at the Regional CEO table with strong engagement and collaboration their Direct ReportsWork closely with Programme Directors, the OCIO, Platform, Cyber, I&T Service Management and other Infrastructure teams in the function (Technology Service) to oversee the delivery of I&T services within the region, ensuring they meet or exceed agreed-upon service levels, quality standards, and customer satisfaction.Oversee I&T service performance metrics across the Region, identify areas for improvement, and work with I&T Service Management to implement necessary changes or enhancements to enhance overall service delivery.Ensure compliance with I&T Principles, policies, standards, and regulatory requirements within and across the region.Collaborate with the Global CIO and regional stakeholders to establish and enforce governance processes, I&T controls, and risk management practices in line with the Global Operating Model.Lead the development of the regional I&T plan, taking into consideration business needs, market dynamics, and emerging technology trends.Drive the execution of regional I&T initiatives, projects, and programs, ensuring successful delivery within scope, schedule, and budget.Own the regional I&T resources allocation, including budget, resources (Headcounts), and external vendors or partners, to optimize resource allocation and support business priorities.Collaborate with the Global CIO and other regional I&T Directors to identify opportunities for resource sharing, synergies, and cost optimization.Primary point of contact for regional stakeholders, providing regular updates on I&T initiatives, performance, and value delivered.Own and drive effective communication and collaboration between the central Technology Services, regional stakeholders, and the Global OCIO.Drive a culture of collaborative service improvement across I&T teams working in the Region while supporting strong value and innovation practices. Explore and implement emerging technologies and best practices alongside the Global Architecture Community to enhance business processes and outcomes.Foster a mindset of continuous improvement, encouraging feedback, and implementing initiatives to optimize I&T operations and services.QualificationsBachelor's Degree in Computer Science, Information Systems or related field, Master's degree preferred or equivalent combination of education/experienceDesirable - MBAExperienceExperience working across large-scale initiatives, bringing different stakeholder groups together to deliver value.Experience working within or alongside a digital team and function, supported adoption of AI and DigitalExperience working within a bi-modal delivery environment (i.e. both waterfall and agile methodologies).Experience in diverse multi-cultural, matrix corporate culturesSignificant previous experience in within an IT and/or Business Relationship role.7+ years' experience managing or influencing technical staff and projects.Proven success in improving customer experience.Using information technology in a strategic context to further strategic goalsRemote TypeHybrid RemoteSkills to succeed in the roleCoaching, Disruptive Thinking, Driving A Customer Centric Culture, Enterprise Mindset, Feedback, Inclusive Leadership, Inspirational Leadership, Organizational Changes, Setting Direction, Strategic Talent Planning, Strategic Thinking, Vision SettingWe are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at .
Requirements The successful candidate will bring deep expertise in designing and implementing Snowflake based cloud data platforms that are scalable, secure, and business aligned Proven expertise in designing and implementing Snowflake architectures for enterprise clients Strong consulting values with the ability to interface effectively with senior stakeholders Hands on experience with SQL, ETL/ELT pipelines, and BI/analytics tools Deep understanding of the data lifecycle (ingestion, storage, processing, governance, consumption) Ability to link business objectives with technology strategy and execution Strong problem solving, analytical, and communication skills Experience leading data modernisation initiatives across multiple sectors (e.g., banking, insurance, telecom, public sector, manufacturing, retail) Extensive experience with Snowflake features (e.g., data sharing, Snowpark, zero copy cloning, performance tuning) Proficiency in cloud ecosystems (AWS, Azure, GCP) and infrastructure as code (e.g., Terraform) Strong background in databases, data warehouses, and distributed processing frameworks Familiarity with BI and data exploration tools (e.g., Tableau, Power BI, Talend) Experience with data security, governance, and compliance frameworks Expertise in large scale ETL/ELT pipeline implementation using custom and packaged tools Experience: Minimum 7-10 years in data architecture, engineering, or consulting roles, with at least 3+ years in Snowflake solution architecture Ideally SnowPro Core certification or above Education: University degree required Preferred: BSc/MSc in Computer Science, Data Engineering, or related field; Snowflake certification(s) strongly desirable What the job involves We are seeking an accomplished and highly skilled Snowflake Solution Architect to join our Data & AI practice This individual will play a pivotal role in guiding enterprise clients through their data platform modernisation journey, leveraging Snowflake's capabilities to enable data democratisation, advanced analytics, and AI driven insights As a trusted advisor, you will collaborate with client partners, business stakeholders, and technology teams to define Snowflake strategies, design robust architectures, and implement best practices You will thrive in a fast evolving technology environment, continuously expanding your knowledge to ensure NTT DATA and our clients remain at the forefront of data innovation Client Engagement & Delivery Solution Design & Implementation Migration & Modernisation Thought Leadership & Knowledge Sharing Collaboration & Leadership Business Relationships: Client Partners Practice Leaders and Members Peer level relationships within client organisations up to Head of Data Engineering, Head of Data Architecture, and Chief Data Architect level Measures of Success: Successful delivery of Snowflake data platforms aligned to client objectives High client satisfaction and repeat engagements Demonstrated leadership in data modernisation initiatives Contribution to practice growth through assets, propositions, and thought leadership
19/05/2026
Full time
Requirements The successful candidate will bring deep expertise in designing and implementing Snowflake based cloud data platforms that are scalable, secure, and business aligned Proven expertise in designing and implementing Snowflake architectures for enterprise clients Strong consulting values with the ability to interface effectively with senior stakeholders Hands on experience with SQL, ETL/ELT pipelines, and BI/analytics tools Deep understanding of the data lifecycle (ingestion, storage, processing, governance, consumption) Ability to link business objectives with technology strategy and execution Strong problem solving, analytical, and communication skills Experience leading data modernisation initiatives across multiple sectors (e.g., banking, insurance, telecom, public sector, manufacturing, retail) Extensive experience with Snowflake features (e.g., data sharing, Snowpark, zero copy cloning, performance tuning) Proficiency in cloud ecosystems (AWS, Azure, GCP) and infrastructure as code (e.g., Terraform) Strong background in databases, data warehouses, and distributed processing frameworks Familiarity with BI and data exploration tools (e.g., Tableau, Power BI, Talend) Experience with data security, governance, and compliance frameworks Expertise in large scale ETL/ELT pipeline implementation using custom and packaged tools Experience: Minimum 7-10 years in data architecture, engineering, or consulting roles, with at least 3+ years in Snowflake solution architecture Ideally SnowPro Core certification or above Education: University degree required Preferred: BSc/MSc in Computer Science, Data Engineering, or related field; Snowflake certification(s) strongly desirable What the job involves We are seeking an accomplished and highly skilled Snowflake Solution Architect to join our Data & AI practice This individual will play a pivotal role in guiding enterprise clients through their data platform modernisation journey, leveraging Snowflake's capabilities to enable data democratisation, advanced analytics, and AI driven insights As a trusted advisor, you will collaborate with client partners, business stakeholders, and technology teams to define Snowflake strategies, design robust architectures, and implement best practices You will thrive in a fast evolving technology environment, continuously expanding your knowledge to ensure NTT DATA and our clients remain at the forefront of data innovation Client Engagement & Delivery Solution Design & Implementation Migration & Modernisation Thought Leadership & Knowledge Sharing Collaboration & Leadership Business Relationships: Client Partners Practice Leaders and Members Peer level relationships within client organisations up to Head of Data Engineering, Head of Data Architecture, and Chief Data Architect level Measures of Success: Successful delivery of Snowflake data platforms aligned to client objectives High client satisfaction and repeat engagements Demonstrated leadership in data modernisation initiatives Contribution to practice growth through assets, propositions, and thought leadership
MOO set out to shake up the world of print back in 2006. And we've come a long way since. Today we're a 400 + strong team (we're thinking of getting matching jackets) who create print and digital products for companies of all sizes - from Google and AirBnB to the guy who makes those amazing prints you found at a craft fair. Our global HQ is in London, UK, while we also have premises in Dagenham. In the US, you'll find us in Boston, MA, as well as East Providence, RI and Denver, CO. We're making new and exciting things - and we could really do with your help. This role is cross cutting across Technology & Product, not limited to eCommerce. You'll partner with Heads of Engineering, Staff Engineers, Product and Platform to define and drive the end to end system architecture spanning eCommerce, post purchase, manufacturing and data. You'll be accountable for architectural outcomes, migration strategy and enabling product engineering to ship safely at pace. About You You are a seasoned architect and product minded technologist who leads through influence across multiple teams. You've led large, multi quarter platform migrations or consolidations, and you balance pragmatism with long term architectural clarity. You are excellent at communication up, down and across, and you turn ambiguity into clear direction. Responsibilities Architecture and governance Define target architecture, standards and patterns; ensure decisions are captured via ADRs; steward security, privacy and compliance guardrails Architectural integrity, reduced complexity over time, safe migration with controlled risk, clear decision trail Delivery enablement Enable parallel team delivery through well designed interfaces and migration patterns; unblock teams with timely guidance and reviews On time cross team delivery of strategic outcomes; fewer blockers; consistent adherence to standards Developer experience and reliability Partner with Platform to uplift CI/CD, observability, SLOs and incident learning; advocate for fitness functions and paved roads Improved flow and stability metrics; faster, safer releases; measurable DX improvements People leadership Mentor Staff/Senior engineers; run architecture reviews and forums; translate architecture into business impact for executives Higher engineering leverage, clearer alignment, stronger technical decision quality across the org What's it like to work at MOO? MOO's the kind of workplace where you can really be yourself. Dye your hair purple. Hit the sofa with your laptop. Whatever helps you feel comfortable and happy at work. We want to help you grow in your career and set you up for success - while also recognising the importance of a healthy work/life balance. That's why we offer 25 days holiday rising by one day for each year here (for 5 years), a matched pension scheme, and paid parental leave. We'll offer you private healthcare, life insurance, a season ticket loan, and a cycle to work scheme. We also offer flexible work schedules with hybrid and remote working for certain roles as well as a Work From Anywhere program. Diversity Statement We are working hard to create a representative, inclusive and super friendly team, because we know that different experiences, perspectives and backgrounds make for a better workplace. And that creates a better experience for our customers. MOO doesn't discriminate on the basis of race, colour, religion or belief, gender, national origin, age, sexual orientation, marital status, disability or any other protected class. As a design and technology company we have a desire and a responsibility to build a business that represents the world around us. So we strive to create a values driven, purposeful and highly empowered organisation that we are all proud to work for. And we are committed to continuous investment in building an open and inclusive environment, welcoming a diverse audience of candidates who see themselves working and thriving at MOO. Therefore, we'd like to invite you to complete this optional survey to help us evaluate our inclusion and diversity efforts. Completing this form is entirely voluntary and if you decide not to it won't in any way affect your job application. We keep the information separate from your application and it is kept secure and confidential, it is only used to better our inclusion and diversity efforts.By submitting this information, you consent to MOO's processing of it for these purposes.
19/05/2026
Full time
MOO set out to shake up the world of print back in 2006. And we've come a long way since. Today we're a 400 + strong team (we're thinking of getting matching jackets) who create print and digital products for companies of all sizes - from Google and AirBnB to the guy who makes those amazing prints you found at a craft fair. Our global HQ is in London, UK, while we also have premises in Dagenham. In the US, you'll find us in Boston, MA, as well as East Providence, RI and Denver, CO. We're making new and exciting things - and we could really do with your help. This role is cross cutting across Technology & Product, not limited to eCommerce. You'll partner with Heads of Engineering, Staff Engineers, Product and Platform to define and drive the end to end system architecture spanning eCommerce, post purchase, manufacturing and data. You'll be accountable for architectural outcomes, migration strategy and enabling product engineering to ship safely at pace. About You You are a seasoned architect and product minded technologist who leads through influence across multiple teams. You've led large, multi quarter platform migrations or consolidations, and you balance pragmatism with long term architectural clarity. You are excellent at communication up, down and across, and you turn ambiguity into clear direction. Responsibilities Architecture and governance Define target architecture, standards and patterns; ensure decisions are captured via ADRs; steward security, privacy and compliance guardrails Architectural integrity, reduced complexity over time, safe migration with controlled risk, clear decision trail Delivery enablement Enable parallel team delivery through well designed interfaces and migration patterns; unblock teams with timely guidance and reviews On time cross team delivery of strategic outcomes; fewer blockers; consistent adherence to standards Developer experience and reliability Partner with Platform to uplift CI/CD, observability, SLOs and incident learning; advocate for fitness functions and paved roads Improved flow and stability metrics; faster, safer releases; measurable DX improvements People leadership Mentor Staff/Senior engineers; run architecture reviews and forums; translate architecture into business impact for executives Higher engineering leverage, clearer alignment, stronger technical decision quality across the org What's it like to work at MOO? MOO's the kind of workplace where you can really be yourself. Dye your hair purple. Hit the sofa with your laptop. Whatever helps you feel comfortable and happy at work. We want to help you grow in your career and set you up for success - while also recognising the importance of a healthy work/life balance. That's why we offer 25 days holiday rising by one day for each year here (for 5 years), a matched pension scheme, and paid parental leave. We'll offer you private healthcare, life insurance, a season ticket loan, and a cycle to work scheme. We also offer flexible work schedules with hybrid and remote working for certain roles as well as a Work From Anywhere program. Diversity Statement We are working hard to create a representative, inclusive and super friendly team, because we know that different experiences, perspectives and backgrounds make for a better workplace. And that creates a better experience for our customers. MOO doesn't discriminate on the basis of race, colour, religion or belief, gender, national origin, age, sexual orientation, marital status, disability or any other protected class. As a design and technology company we have a desire and a responsibility to build a business that represents the world around us. So we strive to create a values driven, purposeful and highly empowered organisation that we are all proud to work for. And we are committed to continuous investment in building an open and inclusive environment, welcoming a diverse audience of candidates who see themselves working and thriving at MOO. Therefore, we'd like to invite you to complete this optional survey to help us evaluate our inclusion and diversity efforts. Completing this form is entirely voluntary and if you decide not to it won't in any way affect your job application. We keep the information separate from your application and it is kept secure and confidential, it is only used to better our inclusion and diversity efforts.By submitting this information, you consent to MOO's processing of it for these purposes.
Requirements Extensive years of experience in a relevant role: Solutions Architect, Solutions Engineer, Senior Solutions Consultant, Technical Consultant, or similar in a SaaS / digital platform environment Strong experience with integration heavy solutions involving APIs, webhooks, SSO/identity, and data pipelines Experience working with at least some of the following: CRM (Salesforce, Dynamics, HubSpot, etc.), contact centre / ticketing tools (Zendesk, ServiceNow, etc.), marketing automation, CDP/DMP, data warehouses/BI tools Background in social media / digital marketing / customer care platforms is a strong plus, ideally with tools like Hootsuite, Sprinklr, Sprout, Khoros, Brandwatch, Talkwalker, etc Proven track record acting as a bridge between business stakeholders and technical teams, ideally in a role reporting into a Solutions / Professional Services / Customer Success organization Solid understanding of modern web and SaaS architectures: RESTful APIs, webhooks, OAuth/SSO, microservices, event driven workflows Ability to read API documentation, reason about data models, and specify integration patterns (batch vs real time, push vs pull, error handling, monitoring) Comfort discussing technical topics with engineers (data structures, rate limits, performance considerations) even if you are not the one writing production code Familiarity with data concepts: data mapping, normalization, basic SQL or BI concepts, and how social data flows into broader customer data ecosystems Strong ability to translate technical possibilities and limitations into clear business impacts and trade offs User and value oriented mindset: always able to answer "who is this for, what changes for them, and how do we measure success?" Comfortable working in a fast moving environment with evolving requirements; able to iterate quickly while maintaining architectural rigor Customer Focus: Demonstrated desire to proactively help internal/external customers meet their needs Open Communication: clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding Collaboration and Teamwork: working with others to deliver results, meaningfully contributing to the team, being a dependable partner Solution seeker. You're focused on tackling new challenges, solving problems, and moving the business forward-and you don't wait to be asked Lifelong learner. You have a growth mindset - you're here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn't Resilient adapter. In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information Critical challenger. You have the trust in your team to ask difficult questions in order to get to the best end result Active communicator. You listen actively and communicate ideas and information clearly, inclusively, and proactively Integrated thinker. You look beyond your role and responsibilities to understand how your team's work drives broader organizational goals Accountable owner. You take pride in the work you're responsible for with a mindset of ultimate accountability and reliability for the outcomes Bar-raiser. You step up to help your team grow and succeed, even when that means going beyond what might be expected What the job involves The Principal Solutions Architect will own the end to end design of complex customer/prospect solutions built on top of our social media management platform, with a strong focus on integrations, workflows, and measurable business value This person will act as the bridge between customer facing teams (mostly AMs and AEs) and Product & Tech: translating client use cases and operational constraints into robust technical architectures, and turning those architectures into clear, actionable briefs for our product managers and engineering teams In line with Hootsuite's distributed workforce strategy, our flexible work arrangement allows for remote work In this role, you will report to the Solutions Director Participate in strategic client / prospects meetings and discovery workshops with strategic/enterprise accounts to understand business objectives, current tools, and operational constraints Challenge and refine client requirements, uncovering underlying needs and proposing pragmatic solutions grounded in our platform capabilities Articulate complex technical concepts in simple, non technical language to senior business stakeholders (CMO, Head of Social, Customer Care, Digital, Data teams) Act as a trusted advisor on topics such as social data architecture, governance, workflow design, and integration strategy notably on RFP or RFI Lead the design of end to end solutions that leverage our core platform capabilities (publishing, engagement, listening, analytics, governance) and integrate with external systems (CRM, customer care platforms, marketing automation, data warehouses, BI tools, etc.) Translate complex integration requirements (APIs, webhooks, SSO, data sync, custom workflows) into user centric, value oriented solution designs Produce clear architecture artefacts when needed: solution blueprints, sequence diagrams, data flow diagrams, and configuration guides Evaluate feasibility, risks, and trade offs of different solution approaches, always balancing speed, robustness, and scalability Translate client and operational needs into structured, actionable briefs for Product and Engineering: Clear problem statements and business context Detailed functional and non functional requirements Edge cases, constraints, and acceptance criteria Work closely with Product Managers to prioritise requirements, shape roadmaps, and assess build vs configure vs integrate options Partner with Engineering to validate technical designs, refine implementation details, and ensure solutions we would be pushing to our clients/prospects are aligned with platform architecture and standards or alternatively set guardrails and manage expectations Provide feedback loops from the field back into the product: recurring patterns, blockers, integration gaps, and opportunities for new capabilities Guide project teams (PS, Customer Success, Partner teams) during implementation as the "design authority" for the solution Review technical configurations and integration setups to ensure they adhere to the agreed architecture and best practices Help define standards, patterns, and reusable assets (templates, reference architectures, integration playbooks) that make future projects faster and more consistent
19/05/2026
Full time
Requirements Extensive years of experience in a relevant role: Solutions Architect, Solutions Engineer, Senior Solutions Consultant, Technical Consultant, or similar in a SaaS / digital platform environment Strong experience with integration heavy solutions involving APIs, webhooks, SSO/identity, and data pipelines Experience working with at least some of the following: CRM (Salesforce, Dynamics, HubSpot, etc.), contact centre / ticketing tools (Zendesk, ServiceNow, etc.), marketing automation, CDP/DMP, data warehouses/BI tools Background in social media / digital marketing / customer care platforms is a strong plus, ideally with tools like Hootsuite, Sprinklr, Sprout, Khoros, Brandwatch, Talkwalker, etc Proven track record acting as a bridge between business stakeholders and technical teams, ideally in a role reporting into a Solutions / Professional Services / Customer Success organization Solid understanding of modern web and SaaS architectures: RESTful APIs, webhooks, OAuth/SSO, microservices, event driven workflows Ability to read API documentation, reason about data models, and specify integration patterns (batch vs real time, push vs pull, error handling, monitoring) Comfort discussing technical topics with engineers (data structures, rate limits, performance considerations) even if you are not the one writing production code Familiarity with data concepts: data mapping, normalization, basic SQL or BI concepts, and how social data flows into broader customer data ecosystems Strong ability to translate technical possibilities and limitations into clear business impacts and trade offs User and value oriented mindset: always able to answer "who is this for, what changes for them, and how do we measure success?" Comfortable working in a fast moving environment with evolving requirements; able to iterate quickly while maintaining architectural rigor Customer Focus: Demonstrated desire to proactively help internal/external customers meet their needs Open Communication: clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding Collaboration and Teamwork: working with others to deliver results, meaningfully contributing to the team, being a dependable partner Solution seeker. You're focused on tackling new challenges, solving problems, and moving the business forward-and you don't wait to be asked Lifelong learner. You have a growth mindset - you're here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn't Resilient adapter. In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information Critical challenger. You have the trust in your team to ask difficult questions in order to get to the best end result Active communicator. You listen actively and communicate ideas and information clearly, inclusively, and proactively Integrated thinker. You look beyond your role and responsibilities to understand how your team's work drives broader organizational goals Accountable owner. You take pride in the work you're responsible for with a mindset of ultimate accountability and reliability for the outcomes Bar-raiser. You step up to help your team grow and succeed, even when that means going beyond what might be expected What the job involves The Principal Solutions Architect will own the end to end design of complex customer/prospect solutions built on top of our social media management platform, with a strong focus on integrations, workflows, and measurable business value This person will act as the bridge between customer facing teams (mostly AMs and AEs) and Product & Tech: translating client use cases and operational constraints into robust technical architectures, and turning those architectures into clear, actionable briefs for our product managers and engineering teams In line with Hootsuite's distributed workforce strategy, our flexible work arrangement allows for remote work In this role, you will report to the Solutions Director Participate in strategic client / prospects meetings and discovery workshops with strategic/enterprise accounts to understand business objectives, current tools, and operational constraints Challenge and refine client requirements, uncovering underlying needs and proposing pragmatic solutions grounded in our platform capabilities Articulate complex technical concepts in simple, non technical language to senior business stakeholders (CMO, Head of Social, Customer Care, Digital, Data teams) Act as a trusted advisor on topics such as social data architecture, governance, workflow design, and integration strategy notably on RFP or RFI Lead the design of end to end solutions that leverage our core platform capabilities (publishing, engagement, listening, analytics, governance) and integrate with external systems (CRM, customer care platforms, marketing automation, data warehouses, BI tools, etc.) Translate complex integration requirements (APIs, webhooks, SSO, data sync, custom workflows) into user centric, value oriented solution designs Produce clear architecture artefacts when needed: solution blueprints, sequence diagrams, data flow diagrams, and configuration guides Evaluate feasibility, risks, and trade offs of different solution approaches, always balancing speed, robustness, and scalability Translate client and operational needs into structured, actionable briefs for Product and Engineering: Clear problem statements and business context Detailed functional and non functional requirements Edge cases, constraints, and acceptance criteria Work closely with Product Managers to prioritise requirements, shape roadmaps, and assess build vs configure vs integrate options Partner with Engineering to validate technical designs, refine implementation details, and ensure solutions we would be pushing to our clients/prospects are aligned with platform architecture and standards or alternatively set guardrails and manage expectations Provide feedback loops from the field back into the product: recurring patterns, blockers, integration gaps, and opportunities for new capabilities Guide project teams (PS, Customer Success, Partner teams) during implementation as the "design authority" for the solution Review technical configurations and integration setups to ensure they adhere to the agreed architecture and best practices Help define standards, patterns, and reusable assets (templates, reference architectures, integration playbooks) that make future projects faster and more consistent
Requirements Knowledge of financial market infrastructure technology, and experience in deploying pragmatic security controls (e.g. trading systems, market data systems, low latency technology) Enterprise Architecture, Technology Strategy, Cloud, Security, Applications and Infrastructure Performing detailed security reviews of complex systems Experience of working with architectural development methodology, standards development, technology architecture Qualifications in security leadership, such as but not limited to CISSP, CISMP or CISM and TOGAF in architecture Modern engineering practices, agile practices, automation and deployment pipelines Extensive experience in Enterprise Architecture and Technology Strategy across multiple Financial Services organisations, or similarly regulated organisations, that provide Technology Services to revenue generating divisions within large multi-country organisations Experience of developing and influencing strategic working relationships with key technology suppliers Experience in a leadership role within Security in a global financial Services, FinTech, or Technology organisation Experience in managing high performing teams and empowering them to deliver against the agreed strategy & roadmap Experience of establishing and monitoring governance, including accountability, engagement, KPI metrics, etc., and planning and controlling budgets Strong verbal and written communication skills, with particular ability to communicate technical information to non-technical senior stakeholders and to listen to identified concerns and adapt accordingly Experience of successfully planning and delivering large scale complex technology integrations and technology transformation programmes Proven ability to work well under pressure - particularly during an incident What the job involves As Group Director, Head of Security Architecture, you'll be a core member of the LSEG Cyber Security team You'll lead and set the direction for the Cyber Security Architecture team which delivers across a number of areas: Principal Security architecture - a team of engineers who ensure security is built in to all projects across the group Each architect is aligned to our business units and builds a deep relationship with the teams in that unit Security Architecture Design - a central function that delivers design patterns to ensure a consistent implementation of our controls across the group This team researches new technologies, and provides guidance on how to secure them They also run a project to provide a risk posture review across the application portfolio against our standards This team also runs design forums, assists in policy and standard creation, and provides consulting on hard security problems as needed Security Architecture review - a central function that delivers a range of security reviews - architecture governance reviews for new build and change projects; network perimeter / firewall reviews to ensure changes are in line with agreed architectures; and third party reviews ensuring our vendor / supply chain portfolio meets our security standards You and your teams will be involved in all major projects in the group - ranging from technology new build, cloud migration projects, transformation programs, as well as mergers, acquisition and divestments As a critical national infrastructure provider across many global regulated markets, you will ensure our technology systems are architected to meet the security rules expected by regulators and our customers and partners Leads the development and execution of strategy for Security Architecture team, setting and driving the achievement of KPIs and objectives through effective leadership and ensuring alignment with the broader Cyber Security and Architecture Functions' strategy Manages performance, development and wellbeing of a team of architects across various technology domains to providing end to end architecture services Owns the relationships with key stakeholders - including Cyber Security peers, group CTO, Heads of Architecture, First and Second line Engineering Risk, Business Information Security Officers. Defines, Manages and Operates the key functions of the Security Architecture team - Secure Design; Principal Security Architecture; Security Architecture review Defines architecture principles, policies and standards to produce function specific reference architectures and patterns Contributes to the development of global enterprise standards for the central Architecture & Technology Strategy function Builds relationships with vendors, regulators and industry bodies to seek and adopt industry best practices in enterprise architecture and technology strategy Seeks latest technology and business innovations relevant for the function (e.g., Automation, Artificial Intelligence, Quantum Computing etc.) Acts as trusted advisor and leader across the wider LSEG Engineering group Ensure Engineering projects meet critical security regulations DORA, LPM etc Leads security engagement on major transformation protects
19/05/2026
Full time
Requirements Knowledge of financial market infrastructure technology, and experience in deploying pragmatic security controls (e.g. trading systems, market data systems, low latency technology) Enterprise Architecture, Technology Strategy, Cloud, Security, Applications and Infrastructure Performing detailed security reviews of complex systems Experience of working with architectural development methodology, standards development, technology architecture Qualifications in security leadership, such as but not limited to CISSP, CISMP or CISM and TOGAF in architecture Modern engineering practices, agile practices, automation and deployment pipelines Extensive experience in Enterprise Architecture and Technology Strategy across multiple Financial Services organisations, or similarly regulated organisations, that provide Technology Services to revenue generating divisions within large multi-country organisations Experience of developing and influencing strategic working relationships with key technology suppliers Experience in a leadership role within Security in a global financial Services, FinTech, or Technology organisation Experience in managing high performing teams and empowering them to deliver against the agreed strategy & roadmap Experience of establishing and monitoring governance, including accountability, engagement, KPI metrics, etc., and planning and controlling budgets Strong verbal and written communication skills, with particular ability to communicate technical information to non-technical senior stakeholders and to listen to identified concerns and adapt accordingly Experience of successfully planning and delivering large scale complex technology integrations and technology transformation programmes Proven ability to work well under pressure - particularly during an incident What the job involves As Group Director, Head of Security Architecture, you'll be a core member of the LSEG Cyber Security team You'll lead and set the direction for the Cyber Security Architecture team which delivers across a number of areas: Principal Security architecture - a team of engineers who ensure security is built in to all projects across the group Each architect is aligned to our business units and builds a deep relationship with the teams in that unit Security Architecture Design - a central function that delivers design patterns to ensure a consistent implementation of our controls across the group This team researches new technologies, and provides guidance on how to secure them They also run a project to provide a risk posture review across the application portfolio against our standards This team also runs design forums, assists in policy and standard creation, and provides consulting on hard security problems as needed Security Architecture review - a central function that delivers a range of security reviews - architecture governance reviews for new build and change projects; network perimeter / firewall reviews to ensure changes are in line with agreed architectures; and third party reviews ensuring our vendor / supply chain portfolio meets our security standards You and your teams will be involved in all major projects in the group - ranging from technology new build, cloud migration projects, transformation programs, as well as mergers, acquisition and divestments As a critical national infrastructure provider across many global regulated markets, you will ensure our technology systems are architected to meet the security rules expected by regulators and our customers and partners Leads the development and execution of strategy for Security Architecture team, setting and driving the achievement of KPIs and objectives through effective leadership and ensuring alignment with the broader Cyber Security and Architecture Functions' strategy Manages performance, development and wellbeing of a team of architects across various technology domains to providing end to end architecture services Owns the relationships with key stakeholders - including Cyber Security peers, group CTO, Heads of Architecture, First and Second line Engineering Risk, Business Information Security Officers. Defines, Manages and Operates the key functions of the Security Architecture team - Secure Design; Principal Security Architecture; Security Architecture review Defines architecture principles, policies and standards to produce function specific reference architectures and patterns Contributes to the development of global enterprise standards for the central Architecture & Technology Strategy function Builds relationships with vendors, regulators and industry bodies to seek and adopt industry best practices in enterprise architecture and technology strategy Seeks latest technology and business innovations relevant for the function (e.g., Automation, Artificial Intelligence, Quantum Computing etc.) Acts as trusted advisor and leader across the wider LSEG Engineering group Ensure Engineering projects meet critical security regulations DORA, LPM etc Leads security engagement on major transformation protects
Head of Customer Experience and Service Innovation At CAP, we celebrate diversity and strive to build an inclusive workforce that reflects the diverse communities we serve. We warmly welcome applications from individuals of all backgrounds. We particularly encourage applications from Global Majority/UK Minority Ethnic candidates, as these groups are currently underrepresented within our wider workforce. We are committed to creating an environment where every individual can thrive and feel they belong. Everything we do is rooted in our values. First and foremost, we are Christ-centred. The work that we do is guided by faith and the belief that everyone deserves to be treated with dignity and God s love. We are bold in fearlessly putting that faith into action to help others and challenge injustice, while also seeking to be compassionate in the way that we want to understand others and offer them meaningful care. We are collaborative in our approach, making time to learn from others and work together to take on UK poverty. And finally, we prioritise being joyful in the face of challenges, because our faith gives us confidence that change is truly possible. Context: Our vision at CAP is to see Transformed Lives, Thriving Churches, and an End to UK Poverty. Our core purpose is to inspire and equip churches across the UK to help people out of debt and poverty, and see them become followers of Jesus. CAP is the catalyst to a church-based movement against poverty, partnering with churches across the 4 nations of the UK. Our products and services equip and inspire nearly 3000 local CAP workers and volunteers in their mission to come alongside those that are in financial crisis or vulnerability to bring practical help and the good news of Jesus CAP stands with the local church in its mission to its community. Currently these products include Debt Help, Job Clubs, Life Skills and Money Coaching and it is the development of these offerings that form the core focus of the role. These service lines have been built at different times by different people and sit quite separately. Today we have a clear view of our target client, a new set of models for how we partner with churches and so we want to architect now are the customer journeys and experiences that draw these threads together. Purpose: This role of Head of Customer Experience (CX) and Service Innovation reports to the Chief Agility Officer, and is the chief service architect of the CAP church-based movement s ecosystem. This role will lead our transition towards a modular suite of services, ensuring every interaction across our audiences are seamless, dignifying and high-impact. The role is responsible for balancing safety, regulation and theology with flexibility and innovation, enabling a national movement to grow at scale. Passion: This team is driven by a shared passion to eradicate UK poverty by equipping churches with flexible and innovative tools and resources. You will be a champion for customer experience excellence across the organisation, directly contributing to the transformation of lives and the delivery of hope. Role: Accountabilities: Team and Capability Development Capability Leadership: Recruit, manage, and mentor a high-performing, multi-disciplinary team, fostering a collaborative and mission-driven culture. Maturity of Practice: Define and establish best-in-class methodologies and quality standards for CX, service blueprinting, user research, and rapid prototyping across the Agility team, ensuring all practices align with the FCA/Safeguarding regulatory requirements. Talent and Culture: Actively drive professional development and manage skill gaps within the CX/Innovation function, creating pathways for internal growth and advocating for the retention of key talent. Cross-Functional Embedding: Work with peer Heads to embed CX and product thinking principles throughout the movement, supporting other teams to adopt a user-centric, iterative mindset. Modular Service Architecture (Design to Grow) Innovation: Deconstruct complex services into modular components. Ensure the foundation is robust and regulated (FCA/Safeguarding), while allowing churches to adapt services to their unique community context. Movement-Led CX: Focus on Partner Effort. Designing digital and physical journeys that make it significantly easier for a church to join, launch, and sustain a CAP ministry. Movement-Focused Impact: Simplifying the technology stack church partners are wrestling with. Evolving CAP s digital infrastructure from a fragmented set of tools, towards an integrated Mission Suite. Productisation of Onboarding: Partner with the wider movement to turn the onboarding process into a high-quality product that inspires and equips without lag and reduces pain points. Decentralised Content & Knowledge Strategy Community Drive Content Strategy: Shift content from centralised, high-production manuals to a dynamic, community-curated Knowledge Commons. Modular Learning: Ensure all training and coaching materials are bite-sized, searchable, and easily swappable, reflecting the diverse voices of the UK-wide movement. Impact-Led Design Embedded Insight: Work with the Head of Impact to bake measurement frameworks into service design. Ensure that impact data is a real-time byproduct of the service, not an additional task for the church. Data Completeness at Source: Work with the Head of Impact to increase the percentage of impact data points (as defined by the the impact framework) captured automatically during the natural flow of service delivery (reducing the need for manual surveys or back-office data entry). Enabling the Impact Community of Practice: Work with the Head of Impact to ensure Insight and Evidence content is accurately and efficiently captured through good design. Closing the Feedback Loop: Translating voices across Client, Church and Supporter. Working with insights from across the movement into immediate improvements. Senior Leadership Team Contributions: Be a key member of the Agility and organisation leadership team, demonstrating and living out CAP s values. Provide strategic counsel to the Chief Agility Officer and Executive Leadership Team on product-related matters. Represent CAP at industry events and conferences, establishing the organisation as a thought leader in the social impact space. Lead cross-functional initiatives to drive organisational change and improve overall operational efficiency. Play an active role as a member of the team in: Platform Democratisation: Advocate for low-code/no-code solutions that move configuration closer to the business teams, reducing technical bottlenecks and increasing the speed of test and learn. Agile Culture Lead: Coaching the wider movement in iterative mindsets, helping teams move from Risk-Aversion to Risk-Awareness. Governance: Be an active participant in governance processes, complying with the technical guardrails as defined and championing best practice. Measurable Outputs: Team Capability Index: Achieve an agreed-upon score on the internal capability maturity assessment for the CX/Innovation function Partner Effort Score (PES): A specific metric measuring "How easy was it to launch your latest CAP service?" (Target: Year-on-year reduction in perceived effort). Modular Component Adoption: The percentage of church partners using at least one component (e.g. a centre created idea) alongside traditional CAP created products and services. Partner Retention Rate: Reduction of the number of centres who leave due to system/process frustration Partner Created Content Usage Ratio: Track an increase in the percentage of church-contributed content that is verified and adopted by other churches in the movement. Onboarding Automation: The percentage of the Church Partner Journey that is self-service vs. requiring manual intervention from the Church and Client Support team. Meantime to innovation: Reducing the time it takes from idea to implementation. Innovation Roadmap: Developing an inspiring and impact focused roadmap with detailed business cases and projected impact targets, ready for philanthropic engagement Team Engagement/Retention: Maintain an average team engagement score above the organisational target and meet specific goals for voluntary staff turnover within the immediate team. Culture: Working at CAP is more than a job; it s a commitment to a community and movement. We believe that a healthy culture is the fuel for our mission. This means we prioritise spiritual rhythms in our week including dedicated time for morning prayer, worship, and team huddles. We are a 'joy-filled' office, which means we celebrate every win, from a client becoming debt-free to a colleague s personal milestone. We expect our team to be 'all in' not just in their tasks, but in contributing to a supportive, laughter-filled, and prayerful environment. CAP is a mission-driven, fast-paced, and deeply relational environment. You will find a culture that prioritises: . click apply for full job details
18/05/2026
Full time
Head of Customer Experience and Service Innovation At CAP, we celebrate diversity and strive to build an inclusive workforce that reflects the diverse communities we serve. We warmly welcome applications from individuals of all backgrounds. We particularly encourage applications from Global Majority/UK Minority Ethnic candidates, as these groups are currently underrepresented within our wider workforce. We are committed to creating an environment where every individual can thrive and feel they belong. Everything we do is rooted in our values. First and foremost, we are Christ-centred. The work that we do is guided by faith and the belief that everyone deserves to be treated with dignity and God s love. We are bold in fearlessly putting that faith into action to help others and challenge injustice, while also seeking to be compassionate in the way that we want to understand others and offer them meaningful care. We are collaborative in our approach, making time to learn from others and work together to take on UK poverty. And finally, we prioritise being joyful in the face of challenges, because our faith gives us confidence that change is truly possible. Context: Our vision at CAP is to see Transformed Lives, Thriving Churches, and an End to UK Poverty. Our core purpose is to inspire and equip churches across the UK to help people out of debt and poverty, and see them become followers of Jesus. CAP is the catalyst to a church-based movement against poverty, partnering with churches across the 4 nations of the UK. Our products and services equip and inspire nearly 3000 local CAP workers and volunteers in their mission to come alongside those that are in financial crisis or vulnerability to bring practical help and the good news of Jesus CAP stands with the local church in its mission to its community. Currently these products include Debt Help, Job Clubs, Life Skills and Money Coaching and it is the development of these offerings that form the core focus of the role. These service lines have been built at different times by different people and sit quite separately. Today we have a clear view of our target client, a new set of models for how we partner with churches and so we want to architect now are the customer journeys and experiences that draw these threads together. Purpose: This role of Head of Customer Experience (CX) and Service Innovation reports to the Chief Agility Officer, and is the chief service architect of the CAP church-based movement s ecosystem. This role will lead our transition towards a modular suite of services, ensuring every interaction across our audiences are seamless, dignifying and high-impact. The role is responsible for balancing safety, regulation and theology with flexibility and innovation, enabling a national movement to grow at scale. Passion: This team is driven by a shared passion to eradicate UK poverty by equipping churches with flexible and innovative tools and resources. You will be a champion for customer experience excellence across the organisation, directly contributing to the transformation of lives and the delivery of hope. Role: Accountabilities: Team and Capability Development Capability Leadership: Recruit, manage, and mentor a high-performing, multi-disciplinary team, fostering a collaborative and mission-driven culture. Maturity of Practice: Define and establish best-in-class methodologies and quality standards for CX, service blueprinting, user research, and rapid prototyping across the Agility team, ensuring all practices align with the FCA/Safeguarding regulatory requirements. Talent and Culture: Actively drive professional development and manage skill gaps within the CX/Innovation function, creating pathways for internal growth and advocating for the retention of key talent. Cross-Functional Embedding: Work with peer Heads to embed CX and product thinking principles throughout the movement, supporting other teams to adopt a user-centric, iterative mindset. Modular Service Architecture (Design to Grow) Innovation: Deconstruct complex services into modular components. Ensure the foundation is robust and regulated (FCA/Safeguarding), while allowing churches to adapt services to their unique community context. Movement-Led CX: Focus on Partner Effort. Designing digital and physical journeys that make it significantly easier for a church to join, launch, and sustain a CAP ministry. Movement-Focused Impact: Simplifying the technology stack church partners are wrestling with. Evolving CAP s digital infrastructure from a fragmented set of tools, towards an integrated Mission Suite. Productisation of Onboarding: Partner with the wider movement to turn the onboarding process into a high-quality product that inspires and equips without lag and reduces pain points. Decentralised Content & Knowledge Strategy Community Drive Content Strategy: Shift content from centralised, high-production manuals to a dynamic, community-curated Knowledge Commons. Modular Learning: Ensure all training and coaching materials are bite-sized, searchable, and easily swappable, reflecting the diverse voices of the UK-wide movement. Impact-Led Design Embedded Insight: Work with the Head of Impact to bake measurement frameworks into service design. Ensure that impact data is a real-time byproduct of the service, not an additional task for the church. Data Completeness at Source: Work with the Head of Impact to increase the percentage of impact data points (as defined by the the impact framework) captured automatically during the natural flow of service delivery (reducing the need for manual surveys or back-office data entry). Enabling the Impact Community of Practice: Work with the Head of Impact to ensure Insight and Evidence content is accurately and efficiently captured through good design. Closing the Feedback Loop: Translating voices across Client, Church and Supporter. Working with insights from across the movement into immediate improvements. Senior Leadership Team Contributions: Be a key member of the Agility and organisation leadership team, demonstrating and living out CAP s values. Provide strategic counsel to the Chief Agility Officer and Executive Leadership Team on product-related matters. Represent CAP at industry events and conferences, establishing the organisation as a thought leader in the social impact space. Lead cross-functional initiatives to drive organisational change and improve overall operational efficiency. Play an active role as a member of the team in: Platform Democratisation: Advocate for low-code/no-code solutions that move configuration closer to the business teams, reducing technical bottlenecks and increasing the speed of test and learn. Agile Culture Lead: Coaching the wider movement in iterative mindsets, helping teams move from Risk-Aversion to Risk-Awareness. Governance: Be an active participant in governance processes, complying with the technical guardrails as defined and championing best practice. Measurable Outputs: Team Capability Index: Achieve an agreed-upon score on the internal capability maturity assessment for the CX/Innovation function Partner Effort Score (PES): A specific metric measuring "How easy was it to launch your latest CAP service?" (Target: Year-on-year reduction in perceived effort). Modular Component Adoption: The percentage of church partners using at least one component (e.g. a centre created idea) alongside traditional CAP created products and services. Partner Retention Rate: Reduction of the number of centres who leave due to system/process frustration Partner Created Content Usage Ratio: Track an increase in the percentage of church-contributed content that is verified and adopted by other churches in the movement. Onboarding Automation: The percentage of the Church Partner Journey that is self-service vs. requiring manual intervention from the Church and Client Support team. Meantime to innovation: Reducing the time it takes from idea to implementation. Innovation Roadmap: Developing an inspiring and impact focused roadmap with detailed business cases and projected impact targets, ready for philanthropic engagement Team Engagement/Retention: Maintain an average team engagement score above the organisational target and meet specific goals for voluntary staff turnover within the immediate team. Culture: Working at CAP is more than a job; it s a commitment to a community and movement. We believe that a healthy culture is the fuel for our mission. This means we prioritise spiritual rhythms in our week including dedicated time for morning prayer, worship, and team huddles. We are a 'joy-filled' office, which means we celebrate every win, from a client becoming debt-free to a colleague s personal milestone. We expect our team to be 'all in' not just in their tasks, but in contributing to a supportive, laughter-filled, and prayerful environment. CAP is a mission-driven, fast-paced, and deeply relational environment. You will find a culture that prioritises: . click apply for full job details
