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Revit Technician / Senior Revit Technician - Building Services / MEP We are currently working with a well established building services consultancy who are looking to appoint a Revit Technician or Senior Revit Technician to join their growing design team. This is an excellent opportunity to work on a wide range of commercial, healthcare, education and large scale residential developments, supporting the delivery of coordinated MEP BIM models and technical design outputs across multiple project stages. Why Apply? Work on large and technically interesting building services projects Join a growing BIM and design team with a strong project pipeline Clear opportunities for career progression The Role As a Revit Technician / Senior Revit Technician, you will work closely with engineers and design teams to produce coordinated MEP Revit models and BIM deliverables across multiple projects. You will support the design process from concept through to detailed design and construction, ensuring models and drawings are accurate, coordinated and aligned with project BIM standards. Key Responsibilities Develop and manage Revit MEP models for mechanical, electrical and public health systems Coordinate BIM models with architectural, structural and multidisciplinary design teams Carry out BIM coordination and clash detection to support smooth project delivery Produce technical drawings, layouts, schedules and construction documentation from Revit models Ensure models align with BIM Execution Plans (BEPs) and project standards Work closely with engineers to support the technical design and coordination process Maintain and improve Revit families, templates and BIM libraries Participate in model reviews, quality checks and coordination meetings Additional Responsibilities (Senior Revit Technician) Lead BIM coordination activities across multiple projects Support and mentor junior Revit technicians Help develop BIM standards, templates and workflows Assist in design coordination meetings with consultants and project teams Requirements Experience using Autodesk Revit MEP within a building services environment Experience producing MEP models, technical drawings and BIM deliverables Understanding of mechanical, electrical and public health building systems Experience working within BIM environments and project standards Strong communication and coordination skills Ability to work across multiple projects and deadlines For Senior Revit Technician level Significant experience modelling complex MEP systems in Revit Strong experience with BIM coordination and clash resolution Experience mentoring or supervising junior technicians Good understanding of BIM standards and project delivery workflows Desirable Experience Experience using Navisworks for clash detection Knowledge of UK building services design standards Experience working across multiple RIBA project stages Interest in sustainable building services and emerging technologies The Opportunity This is a great opportunity for a Revit Technician looking to progress their career, or a Senior Revit Technician looking to take on more responsibility within BIM coordination and design delivery. You will join a collaborative design team working on high quality building services projects, with clear opportunities for career development into senior BIM or technical roles.

Excis Compliance is seeking an Onsite IT Support Engineer in Paddington, United Kingdom. You will provide comprehensive support for desktops, laptops, and peripherals, ensuring high-quality customer service for all users, including VIPs. The successful candidate will have a strong understanding of Microsoft Windows operating systems, experience with Microsoft 365 applications, and excellent interpersonal skills. Join us to contribute to a dynamic team that values innovation and operational success.

About the Role We are seeking a highly organized and proactive Helpdesk Technical Co ordinator to join our growing Facilities Management (FM) team. The helpdesk acts as our central nerve centre, handling end to end workflow processes for all estates, building maintenance, and asset management issues reported by our commercial clients. As the Technical Co ordinator, you will be responsible for logging reactive service requests, assessing urgency, allocating tasks to the correct internal engineering teams or external contractor supply chains, and managing workloads through to completion within agreed Service Level Agreements (SLAs). Key Responsibilities Work Order Allocation: Assess incoming client requests, categorize the priority levels based on safety and business impact, and assign tasks to engineers with the correct mechanical, electrical, or structural skillsets. CAFM System Administration: Oversee and maintain the Computer Aided Facilities Management (CAFM) system, including scheduling Planned Preventative Maintenance (PPM), updating asset registers, and modifying database records. Performance Reporting: Run daily and weekly service reports to monitor outstanding tasks, track engineer performance, and proactively chase activities to prevent SLA or KPI breaches. Contractor Management: Assist in coordinating external maintenance contracts, monitoring insurance renewals, and ensuring contractor compliance paperwork is updated in the company system. Stakeholder Communication: Act as the primary point of contact for engineers, clients, and subcontractors regarding scheduling updates, resource conflicts, or technical system queries. Person Specification Industry Experience: Proven experience working in an administration, coordination, or scheduling role within a Facilities Management (FM) or building services environment. Technical Awareness: A strong foundational knowledge of mechanical and electrical (M&E) building services to effectively understand and triage incoming maintenance faults. IT Literacy: Proficient in the Microsoft Office Suite (Word, Outlook, and especially advanced Excel for data analysis), alongside experience navigating CAFM, IWMS, or CRM data systems. Organization Skills: Exceptional time management and problem solving abilities, with the confidence to work under pressure, juggle competing demands, and operate independently without constant oversight. Communication: Excellent written and verbal interpersonal skills, comfortable communicating with frontline trade operatives through to company directors and software providers. Desirable Criteria Familiarity working with mobile field devices or PDA engineer ticketing systems. A basic understanding of statutory compliance regulations relating to commercial plant and building engineering systems. What We Offer Competitive salary and performance reviews. Commitment to continuous personal learning and professional development. Collaborative, high engagement team culture. If you are an experienced scheduler with Facilities Management & maintenance experience apply online today or contact Astrid Camacho at Branta Recruitment for more information. Salary: GBP 30000 - 40000 per year, Experience: 1 year required

Regional Account Manager Working closely with the Sales Director, Inside Sales Advisors and Technical Consultants, the Regional Account Manager is responsible for the management of the sales process, delivery of contract wins and developing strong customer relationships for long term business gains within their given territory. This is a consultative role which will rely on using and building upon product knowledge and various client industry expertise. You will act as a conduit between the customer and our in-house Technical Consultants, working together to create technical presentations that use SOLIDWORKS software solutions to solve or customers critical business issue. This role will involve arranging meetings with new and prospective clients to get under the skin of what they do and understand what products or services we can offer. The Regional Account Manager will also conduct appointments made by the Inside Sales Advisors along with self-generation to secure appointments. Commitment should be made to ensuring that CPD is continuously updated and to understand the nature of our clients, current and targeted, and commit to developing CAD knowledge. It is also the responsibility of the Regional Account Manager to plan and organise their daily workload in order to meet the company strategy and grow the business, achieve their KPI's and to complete the CRM to record all daily activity, leads and opportunities. As an advocate, the Regional Account Manager is responsible for creating a good image at all times and live by the values and expectations of the company. Duties and Responsibilities: Be responsible for business development within the designated territory, including closing sales, working with existing clients to find opportunities to promote product and services and creating new opportunities through self-generation. Responsible for following up and actioning leads that are created via SOLIDWORKS directly, the company website and the inside sales advisors. Proactively generate new leads, through cold calling, personal networks, events, seminars, conferences, or any other relevant activity. Attend appointments with current and prospective clients to present our proposition. Follow best practice for each stage of the sales pipeline. Influence, persuade, sell to and negotiate with senior management teams of target companies. Extra support may be provided e.g., working closely with the Technical Team and Sales Director who can help you articulate what the customer needs; Regional Account Managers must clearly articulate the critical business issues the prospect is facing and how involvement of the wider team, by way of technical validation, may address these issues. Executing the sales process and closing business within the expected timeframe, with regular follow up with the client and where required, offering to talk through any terms and conditions or other questions with the client to enable closure. Build and maintain an accurate and up-to-date sales pipeline using our CRM system; populate it with contacts, leads, opportunities and account management information. Report forecasted sales performance via the company CRM to Sales Director on a weekly basis. Fully accountable for business plan and pipeline which should be frequently updated to reflect activity and progress to ensure meeting of targets and to update the Regional Sales Director on a weekly basis. Experience and Skills / Attributes Required: Demonstrable experience in selling 3D CAD, simulation, technical authoring and any associated PDM tools ideally having sold SOLIDWORKS, CATIA, Autodesk, Siemens PLM (Solid Edge, NX) or PTC/Pro/e software Solutions. Strong engineering background preferred. Strong ability to retain key information and previous discussions to help build a trusting rapport with the client. Highly motivated and enthusiastic to achieve results. Resilient, patient and calm in their approach. A consummate relationship builder with excellent business networks and contacts. Strong team player who shares best practice and builds relationships across the company including with Technical Consultants to prepare client demos. Effective influencing skills and objection handling. Excellent sales and negotiating skills. Ability to identify client needs and provide suitable business solutions. Excellent Computer, MS Office and CRM Software skills. Good verbal and written presentation skills. Commercially astute. Maintains a positive outlook. Takes personal responsibility for self development. Maintains a highly presentable appearance. Takes ownership and accountability for their day to day sales role and can self motivate in a highly autonomous environment. Exhibits our values at all times (supportive; positive; integrity; respect and excellence). Inside Sales Advisor Working closely with the Sales Director, Sales Specialists and Marketing team, the Inside Sales Advisor is the front line of the sales operation and is responsible for proactively generating leads from researching, cold calling, personal networks, events, seminars or any other relevant activity. The role will also involve following up on marketing qualified leads generated through the company website, handle inbound telephone enquiries and manage and instigate live chat on your set day. The Inside Sales Advisor will follow the company sales cycle and call quality structure to ensure that weekly and monthly targets are met. Being at the front of the sales function, the Inside Sales Advisor influences what opportunities are passed to the relevant Regional Account Manager and determine what good opportunities look like. The Inside Sales Advisor will make follow up calls to the Regional Account Manager to ensure that all relevant information is filled in and moved to correct stages on the CRM system to ensure commissions can be paid once meetings have taken place. This role is a steppingstone into our regional sales roles. Duties and responsibilities: Communicating with current clients and making outbound calls to potential clients. Responsible for meeting monthly appointment targets generated through researching, cold calling, email campaigns, Linkedin, Marketing generated leads and events. Working through email campaigns with telephone follow ups. Responsible for meeting daily call targets. Continuously build and maintain pipeline. Understanding client needs and identifying sales opportunities. Maintain accurate records on the CRM system of all correspondence with leads and opportunities including updating incorrect contacts or adding new points of contact within a company. Demonstrating resilience when objection handling. Explaining at a high level the key features of our products and services. Keeping up to date with product and services Experience and Skills / Attributes Required: Engineering graduate background looked upon favourably. Previous experience in outbound call centre or related sales position preferred. Knowledge of SOLIDWORKS or another 3D CAD system preferred. Highly motivated, competitive and enthusiastic to achieve results. Resilient, patient and calm in their approach. Excellent communication skills both verbal and written. Maintains a positive outlook. IT literate, good knowledge of MS Office suite and CRM software. Effective influencing skills and objection handling. Excellent sales and negotiating skills. Strong organisational skills. Ability to identify client needs. Commercially astute. Team player who shares best practice and builds relationships across departments. Takes personal responsibility for self development Applications Engineer The role of the Applications Engineer is to use their expert knowledge on SOLIDWORKS 3D CAD software to deliver an all encompassing solution to customers which can involve a variety of tasks including providing instant solutions to client issues by acting as a front line helpdesk resource, creating and delivering engaging training content, creating and delivering bespoke pre sales demonstrations and being an expert consultant ensuring the best package is offered. The Applications Engineer sits in the operational side of the business as part of the SOLIDWORKS technical support team following the sales process and are trusted to make the right decision for the customers, as their expert consultant. Duties and responsibilities: Building rapport and relationships with a broad range of customers who use SOLIDWORKS to design their products Delivering SOLIDWORKS training to our customers to ensure that they are equipped with the skills and knowledge to get the best from the product Responding to customers' needs, resolving technical problems using SOLIDWORKS in an effective and efficient manner Working closely with the sales team to understand customer requirements Using a consultative approach when liaising with customers to identify suitability for other products or services and ensure the best service is always provided Progression into product demonstrations of SOLIDWORKS to prospective customers Experience and Skills / Attributes Required: Engineering or design experience gained in a design environment Knowledge of a 3D CAD system . click apply for full job details

Job Description WE'RE HIRING FOR AN ONSITE IT SUPPORT ENGINEER AT PADDINGTON, UNITED KINGDOM! Excis is a global IT support leader, driven by innovation and collaboration. We are seeking a customer-focused and enthusiastic Onsite IT Support Engineer with a passion for solving IT challenges and delivering exceptional user experiences. This is a fully site-based role supporting one of our valued clients, including VIP users, where professionalism, technical expertise, and excellent communication are key. Client in 190+ countries We foster an open, friendly, and supportive growth-oriented culture where individual achievements fuel team success. From solving complex IT challenges to celebrating wins together, we put our people first. Start your journey with Excis and grow with us! WHAT YOU'LL DO Provide on-site support for desktops, laptops, printers, mobile devices, and peripherals. Deliver high-quality customer service to all users, including VIPs, with confidence and professionalism. Troubleshoot hardware and software issues across Windows platforms. Build and deploy PCs, patch network points, and resolve printer and connectivity issues. Maintain and update site-specific documentation and knowledgebase articles. Collaborate effectively with internal support teams and third-party vendors. Manage incidents, IMACs (Install, Move, Add, Change), and project-related tasks. Use remote support tools and ticketing systems to track and resolve issues. Requirements WHAT YOU NEED Strong knowledge of Microsoft Windows operating systems (current and legacy). Proficiency with Microsoft 365 applications (Word, Excel, Outlook, OneDrive, Intune, etc.). Experience with Windows imaging techniques (network and local). Familiarity with Active Directory and Azure Active Directory. Skilled in desktop and printer configuration and troubleshooting. Excellent interpersonal and communication skills-both written and verbal. Why Join Us? At Excis, your work matters. You'll be part of a dynamic, hands on team where your technical expertise directly enhances user satisfaction and operational success. We offer a supportive environment that encourages professional growth, continuous learning, and collaboration across diverse technologies. Enjoy competitive compensation and the chance to contribute to a global IT leader that values innovation and excellence. Ready to make a difference and grow your career? Apply now to join Excis in the United Kingdom and be at the forefront of IT support excellence!

Any company can tell you about how they are a multi award winning, market leading business and yes, we're more than that. Our mission? To make IoT management a breeze for any device, anywhere. With over 18 million IoT subscriptions active in 165 countries and direct partnerships with 50 mobile networks, we connect you to more than 750 networks worldwide, delivering unmatched value across the IoT connectivity chain. Innovation is in our DNA, and we have an insatiable hunger to 'wow'! While we may not always get it right, our drive to collaborate, innovate, and achieve top notch customer satisfaction never wavers. We offer industry expertise, stellar service support, and the most flexible, resilient, and secure connectivity solutions on the market. Our expertise spans across various sectors, including industry, agriculture, healthcare, security, transport, utilities, and smart cities. IoT a fancy acronym or a secret code? The Internet of Things (IoT) is like the magical glue that keeps the world connected. From ordering your favourite takeaway to the ANPR technology that helps you find a parking spot, IoT is everywhere-even if you don't realize it. At Wireless Logic, we provide cutting edge connectivity solutions and technologies to ensure a vast array of devices stay seamlessly connected. Key relationships Interacting with the IT helpdesk and all employees across the group. The role A fantastic new opportunity has arisen in our internal IT department for a broad and varied role handling support for the Wireless Logic Group, including our UK and other European offices. The position will be primarily based at our head office in Reading, Berkshire. Our IT Support Engineer will be a key member of the internal IT team, responsible for ensuring standards of IT service expectations are met. The role will involve general duties ranging from set up and installation of new equipment, maintaining device security, recycling licenses, troubleshooting and diagnostics. Responsibilities include: Dealing with assigned tickets, providing support over multiple channels Responding efficiently to support requests over a variety of channels (e mail, phone and ticketing system) Setting up new users' accounts and profiles via Active Directory, Office 365 etc. Update the ticketing system, ensuring the call has been logged and all notes, progress and required actions have been input promptly and accurately Server, Network and PC maintenance Supporting the roll out of new equipment and applications Management of the internal phone system Any other IT support tasks as befitting your skill level Skills required : We don't need you to know everything. For us an attitude to learning, team ethic, and communication skills are key. If you have a genuine passion for technology you could be a great fit. Excellent attention to detail Proactive team player Able to talk about technology in simple terms. Logical thinker and natural problem solver. Ability to multitask and switch between jobs. Keen to build on existing skills Experience of Active Directory, creating and managing users accounts, creating, and managing distribution/security groups. Familiar in Microsoft Office 365 Administration, Teams telephony, and basic troubleshooting, for example running mail trace or performing security checks such as last sign in or checking for suspicious activity. Understanding of security products and the cyber threat landscape. Why work with us? The opportunity to work for an entrepreneurial company Full training, ongoing support, and the tools you need to grow and develop in your role We are a company with a heart and who genuinely values and respects its employees In addition, we provide the following benefits: 25 days holiday Buy up to 5 days additional holiday Birthday Day off Enhanced Maternity/Paternity Leave Group Company Pension Scheme Private Medical Insurance Discounted Gym membership at over 3000 Gyms (Including Total Fitness, Bannatynes, Puregym and Virgin Active) Doctor at Hand (online GP service) Company Sick Pay Scheme Cycle to work scheme Access to a variety of online discounts on major retailers Employee assistance program

About Marex Marex Group plc (NASDAQ: MRX) is a diversified global financial services platform providing essential liquidity, market access and infrastructure services to clients across energy, commodities and financial markets. The group provides comprehensive breadth and depth of coverage across four core services: clearing, agency and execution, market making, and hedging and investment solutions. It has a leading franchise in many major metals, energy and agricultural products, with access to 60 exchanges. The group provides access to the world's major commodity markets, covering a broad range of clients that include some of the largest commodity producers, consumers and traders, banks, hedge funds and asset managers. With more than 40 offices worldwide, the group has over 3,000 employees across Europe, Asia and the Americas. For more information visit Position Reference: VN2650 Department description Marex has unique access across markets with significant share globally both on and off exchange. The depth of knowledge amongst its teams and divisions provides its customers with clear advantage, and its technology led service provides access to all major exchanges, order flow management via screen, voice and DMA, plus award winning data, insights and analytics. The Technology Department delivers differentiation, scalability and security for the business. Technology provides digital tools, software services and infrastructure globally to all business groups. Software development and support teams work in agile 'streams' aligned to specific business areas. Our other teams work enterprise wide to provide critical services including our global service desk, network and system infrastructure, IT operations, security, enterprise architecture and design. The Software Development function creates and maintains applications, frameworks and other software components to deliver to business requirements. Developers conceive, specify, design, engineer, document, test, and deliver bug fixes as needed to provide high quality software solutions. Each Development team is aligned to one of Marex's business divisions and works with a corresponding Business Technology and Application Support team. Role Summary As a software developer, you will become part of the Operations Technology team, where you will support systems that facilitate operational processing across a range of asset classes, including Exchange Traded Derivatives (ETD), OTC Energy, and Broker & Swap Dealer workflows. The role involves maintaining and improving applications for post trade operations, such as deliveries, segregation movements, commissions, fees, and adjustments. These systems ensure accurate exchange and off exchange activity across internal platforms and client accounts. The work is highly data driven and operationally critical, involving the processing and validation of high integrity transactional and position data such as balances, margin outputs, cash movements, and fee calculations. Accuracy, traceability, and consistency are essential, as issues can lead to reconciliation breaks, operational risk, or regulatory scrutiny. The developer will work closely with operations stakeholders, business analysts, QA, and other technology teams to deliver reliable solutions that support daily operational processes aligned with exchange and clearing timelines. Responsibilities Role specific Design, code and test all components of modern web applications. Contribute to the overall architecture and design of the technology created/maintained by the development delivery team. Develop solutions to a high standard that is maintainable, testable and meets the requirement's acceptance criteria. Adhere to development best practices and processes. Communicate with team members, introduce ideas and keep abreast of the latest technologies. Liaise with business users to gather application requirements. Ensure delivered systems are of production quality. Ensure software is adequately documented for handover to the business. Follow coding standards and defined development process. Resolve third line support issues in a professional and timely manner. Ensuring compliance with the company's regulatory requirements under the SEC, FINRA, NFA, CFTC and other applicable exchanges. Adhere to the operational risk framework for your role ensuring that all regulatory or company determined parameters are complied with. Role model for demonstrating highest level standards of integrity and conduct and reflecting Company Values. At all times complying with Marex's Code of Conduct. To ensure that you are fully aware of and adhere to internal policies that relate to you, your role or any other activities for which you have any level of responsibility. To report any breaches of policy to Compliance and/ or your supervisor as required. To elevate risk events immediately. To provide input to risk management processes, as required. All staff Ensure compliance with the company's regulatory requirements under the FCA. Adhere to the operational risk framework for your role ensuring that all regulatory or company determined parameters are complied with. Role model for demonstrating highest level standards of integrity and conduct and reflecting Company Values. At all times comply with the FCA's Code of Conduct. Ensure that you are fully aware of and adhere to internal policies that relate to you, your role or any other activities for which you have any level of responsibility. Report any breaches of policy to Compliance and/ or your supervisor as required. Escalate risk events immediately. Provide input to risk management processes, as required. Competencies, Skills, Experience & Qualifications Competencies Excellent verbal and written communication skills. A collaborative team player, approachable, self efficient and influences a positive work environment. Demonstrates curiosity. Resilient in a challenging, fast paced environment. Ability to take a high level of responsibility in a fast pace and high volume environment. Excels at building relationships, networking and influencing others. Skills and Experience Essential Experienced in C# .NET. Experience with Docker / Knowledge of containers. Experience with NoSQL or RDMS databases. Infrastructure as Code, Terraform or equivalent. Modern CI/CD and DevOps practices. Cloud technology, ideally AWS (Amazon Web Services). Knowledge of BDD/TDD. Agile and scrum development methodologies. Methodical approach to software architecture and design and experience employing the right design choices for a given project. Excellent verbal and written communication skills. Desirable Experience working in a regulated environment and knowledge of the risk and compliance requirements associated with this. Experience with modern frontend frameworks, ideally React, though Angular, Vue, or similar frameworks are also welcome. Exposure to JavaScript and/or TypeScript in a frontend or full stack context. Experience with Node.js and/or GraphQL. Exchange and off exchange traded operations or post trade systems, including: Processing of positions, balances, and operational adjustments. Deliveries processing and settlement workflows. Segregation movements and client money processing. Commission and fee calculations. Reconciliation processes and operational exception handling. Integration with internal and external trading or clearing data sources. Conduct Rules Act with integrity. Act with due skill, care and diligence. Be open and cooperative with the FCA, the PRA and other regulators. Pay due regard to the interests of customers and treat them fairly. Observe proper standard of market conduct. Act to deliver good outcomes for retail customers. Company Values Respect Clients are at the heart of our business, with superior execution and superb client service the foundation of the firm. We respect our clients and always treat them fairly. Integrity Doing business the right way is the only way. We hold ourselves to a high ethical standard in everything we do - our clients expect this and we demand it of ourselves. Collaborative We work in teams - open and direct communication and the willingness to work hard and collaboratively are the basis for effective teamwork. Working well with others is necessary for us to succeed at what we do. Developing our People Our people are the basis of our competitive advantage. We look to "grow our own" and make Marex the place ambitious, hardworking, talented people choose to build their careers. Adaptable and Nimble Our size and flexibility is an advantage. We are big enough to support our client's various needs, and adaptable and nimble enough to respond quickly to changing conditions or requirements. A non bureaucratic, but well controlled environment fosters initiative as well as employee satisfaction. Marex is fully committed to being an inclusive employer and providing an inclusive and accessible recruitment process for all . click apply for full job details

Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We're redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace. Our momentum comes from a simple idea: help teams work smarter, not harder. Aircall's AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro delivers real-time guidance so people can do their best work. The result is higher revenue, faster resolutions, and teams that scale with confidence. Aircall is headquartered in Paris, our European HQ, with a strong North American presence anchored in Seattle, our North American HQ, and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. We've built a product customers love and a business that's scaling quickly, backed by world-class investors and driven by rapid AI innovation across multiple product lines. At Aircall, you'll join a company in motion. We're ambitious, product-driven, and execution-focused, with visible impact, fast decisions, and real growth. How we work at Aircall We're customer-obsessed, data-driven, and focused on delivering meaningful outcomes. We value ownership, continuous learning, and thoughtful speed. If you thrive in a collaborative, fast-moving environment where trust and impact matter, you'll feel at home here. About the role As a Senior Backend Software Engineer, you will be responsible for the design, development, deployment, and operation of business-critical features that add customer value on top of voice. Best practices, evangelization, and mentoring in your team and across the whole of Engineering will be part of your day to day job. Quality, excellence, and agility drive our delivery processes and you will help us level these up. Using a variety of back-end stacks, appropriate for each requirement, but always hosted on AWS, we build added value and resilient services on top of voice and fully integrate with our customers' business critical tools (CRM, Helpdesk, E-Commerce, ). Key Responsibilities Participate in requirements analysis to help with providing the right technical and business solutions for our customers Have key responsibilities within the design, architecture, and end-to-end delivery of key modules Write clean scalable code and test and deploy applications and systems Revise, update, refactor, and debug code Be part of an engineering organization delivering high quality, secure, voice solutions to Aircall clients Involvement in product and platform performance optimization and live site monitoring Participate in an on-call rotation to respond to critical system issues and ensure continuous system reliability Mentor team members Qualifications You have at least 6+ years of experience in back-end development in a large scale, typed language, with experience in Typescript, with a focus on delivering for security, scalability, availability, and performance You will have worked extensively with AWS in a production environment and understand how to design for, deploy on and get the best out of, the environment and services provided by Amazon You can talk easily and spontaneously about most of the offerings on AWS, when to use them, and how, and can explain to junior engineers. You have experience working with serverless services using infrastructure as code like CloudFormation or Terraform. Security is at the forefront of your mind in everything that you do. And last but not least, if you have experience working with GraphQL it will be a huge plus! Why join us? Key moment to join Aircall in terms of growth and opportunities ️ Our people matter, work-life balance is important at Aircall Fast-learning environment, entrepreneurial and strong team spirit 45+ Nationalities: cosmopolite & multi-cultural mindset Competitive salary package & benefits DE&I Statement At Aircall, we believe diversity, equity and inclusion - irrespective of origins, identity, background and orientations - are core to our journey. We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We're working to create a place filled with diverse people who can enrich and learn from one another. We're committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive. We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open. Above all else, we understand and acknowledge that we have work to do and much to learn. Want to know more about candidate privacy? Find our Candidate Privacy Notice here.

NHS National Services Scotland is seeking a technical support specialist to deliver second-line support within the Microsoft 365 environment. This role involves managing organization-owned devices, ensuring compliance with security standards, and enhancing endpoint services. The ideal candidate will possess a degree in IT and experience in desktop support, alongside skills in Microsoft Intune. The position offers substantial benefits including 35 days of annual leave and a generous NHS pension scheme.

About The Organisation Here at NHS Lanarkshire, we put the patient at the heart of everything we do. Each colleague within the organisation plays a key role in how we deliver our healthcare services. We proudly serve a population of 655,000 across rural and urban communities in both North and South Lanarkshire. NHS Lanarkshire is comprised of Acute Services (which currently provide hospital based services over 3 main sites), Corporate & Property & Support Services, North and South Lanarkshire Health and Social Care Partnerships which provide integrated primary healthcare and social care services to local communities and surrounding areas. The Role To deliver second line technical support and operational services for endpoint and device management within the Microsoft 365 environment. The post holder contributes to the effective, secure, and compliant management of organisation owned devices through the application of defined technical standards, policies, and procedures, with a key focus on Microsoft Intune. The role supports the ongoing development of endpoint services as the device estate expands to include mobile devices, laptops, and desktops. In this key role, you will: Operate as part of the Endpoint & Microsoft 365 operational team, delivering agreed services and support. Work within established governance, architectures, and strategic direction. Provide technical implementation and advisory input, without responsibility for defining organisational strategy or policy. Supports devices and services used by staff across NHS Lanarkshire. Key Role Functions Configures, supports, and maintains endpoint management services within Microsoft 365, primarily using Microsoft Intune Applies and supports device management policies relating to configuration, compliance, application deployment, and security settings, in line with approved standards Provides second line investigation and resolution of endpoint related incidents and service requests Supports the operational management of mobile devices and contributes to the expanding management of laptops and desktops within the endpoint service Assists in the rollout, testing, and adoption of new endpoint functionality, tools, or device types Communication & Working Relationships Works collaboratively with colleagues across Infrastructure, Endpoint, Microsoft 365, Security, and Service Delivery teams. Liaises with service desk staff to support effective escalation and resolution of endpoint related issues. Engages with suppliers and third parties as required, under direction and within agreed processes. Analysis, Planning & Strategic Contribution Applies specialist technical knowledge to assess device configurations, policy impacts, and support requirements. Provides technical advice and recommendations to senior engineers and managers to inform: Device suitability and capabilities Endpoint configuration approaches Autonomy & Decision Making Works with delegated responsibility for own workload within defined priorities and procedures. Exercises judgement in diagnosing technical issues and applying agreed resolutions. Escalates complex, high risk, or non standard issues in line with governance and management structures. Accountability & Responsibility Responsible for the quality, accuracy, and security of technical work undertaken. Ensures actions comply with organisational policies, information governance requirements, and security standards. Does not hold budgetary, people management, or strategic ownership responsibilities. Additional Role Information The role supports endpoint services delivered through Microsoft 365 technologies, including Intune and associated device platforms. The post holder is expected to maintain technical knowledge relevant to the role and adapt to service evolution within the agreed remit. May be required to participate in service improvement activity, testing, and project work as part of the operational team. What You'll Bring: Be educated to or operating at degree level in a relevant IT discipline and have experience in a desktop related support role within an Information Technology Department Have additional technical training and certification in relevant technical skills and products Have experience in a health service environment Be required to participate in the eHealth on call support service which provides first line support for 24/7 IT systems in NHSL. A driving licence is required; this must be a full UK/EU/EEA licence What we Offer As a valued employee of NHS Lanarkshire, you can enjoy an extensive range of benefits including: Annual Leave - 35 days including public holidays Generous NHS pension scheme Annual incremental salary progression Paid sick leave increasing with length of service NHS discounts and more. NHS Lanarkshire is dedicated to building a diverse workforce where everyone can thrive, develop, and succeed based on their skills, knowledge, and talent - regardless of race, disability, gender, sexual orientation, or care experience or any other dimension that can be used to differentiate people from one another. Care experienced applicants include those who have lived with foster parents, kinship carers, or in residential/secure children's settings. For informal discussion, please contact Matthew Boyle, Digital Operations Manager on If you have any questions about the recruitment process or require support with your application, contact Lynn Deas, Recruitment Administrator, on Interested? Full details about the role are provided in the attached Job Description and Person Specification. Please review our Application Guidance which explain key information including closing dates, amendments, right to work requirements, sponsorship eligibility and important points to be aware of before submitting your application You can also learn more about working with NHS Lanarkshire by viewing our Information Pack Unless otherwise stated, the deadline for applications is 23:59 hours on the closing date. Please note, CVs will not be accepted. This advert may close early if we receive a high number of applications, so we encourage you to apply early.

Mirus IT is hiring a Service Desk Engineer for their Milton Keynes office. This role focuses on technical support for software, hardware, and network issues, ensuring high-quality service in a hybrid work environment. Candidates should have strong communication skills and prior experience in supporting SMEs. The salary ranges between £26,000 and £28,000 annually, depending on experience. Join us to be part of a team committed to professional development and excellent client support.

Locations: Liverpool, GB - L3 1NW • Glasgow, GB - G2 1EH • London, GB - EC2V 7QN At Rathbones, we help people invest their money well, so they can live well. That means more than financial returns - it's about helping people feel confident in their decisions and supported in their future. We don't just manage money, we guide people through life's big moments, helping them stay on track and focus on what matters most. We're proud to be one of the UK's leading wealth managers, with over £109bn in assets under management and 20+ offices across the UK and Channel Islands. We're a FTSE 250 company with national reach and a local feel - and we're growing. As of June 2025 Role Title: Automation Engineer Division: Technology Location: Glasgow, Liverpool, London Reports to: Automation Product Owner Working pattern: Hybrid About the Role Design, build and run AI powered automations that improve speed, quality and colleague experience. The Automation Engineer will engineer copilots, agents and AI first workflows on Microsoft platforms, grounded in enterprise data and delivered with strong controls. You'll still use classic automation where it fits, but your default mindset is AI then automate-leveraging Copilot Studio, Azure OpenAI, and Power Platform to solve real business problems end to end. What you'll be responsible for AI & Agent engineering - Build secure, reliable copilots/agents in Copilot Studio (topics, actions, plugins, triggers), orchestrating tasks, decisions and integrations across M365 and line of business systems. Generative workflows - Design RAG grounded (retrieval augmented) workflows using Azure OpenAI with Graph/data connectors; optimise prompts, grounding, safety and evaluation. Power Platform delivery - Implement Power Automate (cloud/desktop) flows and Power Apps where appropriate; create reusable connectors/components; apply DLP policies. Systems integration - Integrate with APIs (REST/JSON), SharePoint/Teams/Outlook, CRM, data platforms and event triggers; handle identity, permissions and audit. Quality, reliability & support - Write testable solutions, instrument for telemetry, monitor for drift, and iterate based on usage data and user feedback. Process design - Partner with SMEs to map AS IS/TO BE, prioritise opportunities, and choose the right tool (agent, gen AI, workflow, RPA) for the job. Continuous improvement - Track emerging features, evolve patterns/playbooks, and mentor colleagues through show and tell sessions and code reviews. About you Strong problem solving, pragmatic delivery, and comfort with rapid iteration. Clear communicator who can explain trade offs and make defensible technical choices. Disciplined engineering habits: testing, observability, documentation, and secure coding. Proven ability to turn ambiguous business needs into working AI agents and automations. Copilot Studio - topics, actions, plugins, Power Automate triggers, knowledge sources; lifecycle, environments and ALM. Microsoft 365 & Graph - SharePoint, Teams, Outlook; Graph APIs/connectors; permissions & governance. Azure AI Foundry (AI Studio) - Prompt Flow orchestration, evaluation flows, model catalog deployments, vector search/RAG pipelines, safety configuration, monitoring and AI project lifecycle management. Dev fundamentals - Git/Azure DevOps, CI/CD, environment strategy, secure secrets management. RPA experience (e.g., Blue Prism) for legacy/desktop use cases; UiPath/Automation Anywhere exposure a plus. Scripting - PowerShell and/or Python for utilities, data prep and connectors. Power BI for light analytics/telemetry visualisation. Test automation (unit, integration, contract tests) and chaos/latency testing for agents. Basic front end skills for internal tools (e.g., Fluent UI, react - nice to have). Measures of Success AI agents and automations are delivered to production safely, with clear measurable benefits (time saved, quality uplift, improved colleague experience). Solutions are secure, compliant and supportable: documented build/runbooks, monitored performance, controlled access, and auditable changes. Automation and AI patterns are reusable and scalable (components, connectors, standards), reducing delivery time for future use cases. Our offer to you We want everyone at Rathbones to fulfil their potential, in an environment where you are proud to work and feel like you belong. We offer a comprehensive remuneration package, which we review regularly, and benefits include: A company pension - 9% non contributory or 10% if you contribute 5% Private medical insurance - Individual on joining, family after 1 year's service Life assurance - 8 salary Company share scheme Discretionary bonus Flexible holidays - purchase up to 5 additional days Green Car Scheme Family friendly policies - enhanced family leave for parents & carers Study support - study days and funding for courses and qualifications Season travel ticket loans Other voluntary benefits you can choose to suit you Life at Rathbones We aim to become an employer of choice for the wealth management sector, to achieve this we are working hard to build a diverse, equal, and inclusive workplace that motivates, develops and embraces the strengths of all our colleagues. Being part of Rathbones means you will join a team of passionate professionals in a successful culture that cares for its people. At Rathbones, we provide meaningful work, opportunities, and a voice to all. We are committed to building a team that is made up of diverse skills, experiences and abilities and encourage applications from all backgrounds. We welcome individuals who share our values. Mission We believe in playing the long game. That means building consistent results, earning trust and doing the right thing - for our clients, our colleagues and the communities we're part of. Our values shape how we work: We aim high We get it done We show we care We do the right thing We're a Disability Confident Employer (level 2) under the UK Government scheme. This means we've signed up to a set of commitments around how we recruit, retain and develop people with disabilities. Find out more about the Government Scheme online, click here. If you require adjustments to apply for a role at Rathbones, please contact us via to let us know what adjustments you may need. We will close this advert once we have received enough applications for the next stage. Please submit your application as soon as possible to ensure you don't miss out.

Supporting over 300 users across our sites in the UK, Ireland, Scotland, and Dubai, the Group IT Infrastructure Manager leads a team of skilled IT individuals, fostering a collaborative and service-focused culture. From delivering large-scale infrastructure projects to ensuring the seamless day-to-day operation of critical systems, the IT Infrastructure will work on meaningful projects, collaborate with cross functional teams, and directly influence the success of our organisation. Strategic Leadership & Collaboration Serve as an engaged and approachable leader, maintaining a presence across all locations. Collaborate with departments and business units to understand IT requirements and deliver proactive solutions. Actively participate in management meetings to provide IT expertise and support organisational goals. Support other departments during peak periods to ensure smooth and efficient operations across the group. Infrastructure & Operations Management Manage daily IT operations, including server hardware, software, operating systems, and network infrastructure. Coordinate the installation, upgrade, and maintenance of technology systems. Oversee the procurement and implementation of new and replacement hardware and software. Ensure optimal performance by testing, troubleshooting, and enhancing IT systems. WAN Infrastructure & Security Coordinate and manage a resilient WAN infrastructure to ensure reliable connectivity and performance across all sites. Implement and maintain robust security measures. Identify and address vulnerabilities through proactive patching and updates to maintain compliance with security standards. Disaster Recovery & Business Continuity Develop and maintain disaster recovery plans and backup procedures. Evaluate technology risks and implement measures to minimise disruption to business operations. Conduct regular testing of IT and site-wide Disaster Recovery (DR) and Business Continuity Plans (BCP). Project Management Lead the delivery of large-scale infrastructure projects, including deployments, upgrades, and migrations. Collaborate with the MIS Team to align infrastructure plans with software and organisational roadmaps. Develop detailed project plans, allocate resources, and deliver projects on time and within budget. Budget & Vendor Management Oversee the annual IT budget, ensuring cost-effective resource allocation and tracking expenditure. Maintain strong relationships with infrastructure vendors, negotiating contracts and ensuring SLA compliance. Team Leadership & Development Strong leadership and management abilities, with excellent time management and multitasking skills. Lead, mentor, and develop a team of 3rd Line Engineers and the Helpdesk team, ensuring their professional growth, technical excellence, career progression, accountability and collaboration. Oversee the Helpdesk operations, ensuring effective resolution of user issues and consistently high customer satisfaction. Foster a collaborative, service-oriented, and growth-focused culture within the IT team, promoting continuous learning and skill development across all levels. Technology Advancement Stay current with technological trends and industry best practices, recommending and implementing innovations to enhance IT operations. Drive continuous improvement initiatives to optimise infrastructure and align IT services with business needs. Align IT infrastructure and projects with the organisation's long-term goals. Analytical Skills Analytical and problem solving skills with a keen attention to detail. Flexibility Flexibility to work evenings, weekends, and public holidays as needed. Essential Skills and Experience Networking Proficiency in networking, including administration, installation, and troubleshooting (ideally to CCNA level). Experience with enterprise grade networking solutions, including Cisco, Fortinet, and Rukus, with a focus on performance optimisation and security. Knowledge of advanced network configurations, including VLANs, VPNs, firewalls, and QoS settings to support high availability environments. Hardware & Infrastructure Strong knowledge of computer hardware, cabling standards, wireless technology, and IT security protocols. Hands on experience with server infrastructure, including rack mounted servers, RAID configurations, and SAN/NAS storage systems. Knowledge of monitoring tools such as SolarWinds, Nagios, or PRTG to ensure optimal system performance. Microsoft Technologies Experience with Windows Server () for active directory management, group policy configuration, and system administration. Knowledge of Exchange Online for email infrastructure. Knowledge of Azure AD for identity and access management, including integration with hybrid environments. Knowledge of Microsoft Intune/JAMF. Advanced knowledge of Office 365 suite/Windows OS 10/11 administration, licensing, and support. Virtualisation & Cloud Platforms Experience with virtualisation platforms such as Hyper V and VMware, including resource allocation, snapshot management, and fault tolerance. Familiarity with cloud based solutions, including Microsoft Azure, AWS, or Google Cloud Platform, with knowledge of migration strategies and cost optimisation. Communication Systems & Peripherals Experience with VoIP systems for enterprise telephony deployment and management. Understanding of IP CCTV systems, including camera configuration, storage management, and integration with networked systems. Backup & Disaster Recovery Proficiency with backup and recovery tools like Veeam for ensuring business continuity. Experience in setting up and maintaining disaster recovery solutions, including replication and failover configurations. Security & Compliance Strong understanding of IT security standards and best practices, including firewalls, endpoint protection, and threat detection systems. Knowledge of compliance frameworks, such as ISO 27001 and GDPR, and experience implementing security audits. Familiarity with SIEM tools like Splunk or Microsoft Sentinel for real time monitoring and security incident response. Operating Systems & Other Tools Good knowledge of Linux distributions (e.g., Ubuntu, CentOS) for server administration and scripting. Experience with automation and scripting tools such as PowerShell, Bash, or Python to streamline IT operations. Familiarity with ITSM platforms like ServiceNow, Fresh Service, or similar for managing IT support workflows. Soft Skills Strong analytical and problem solving skills with the ability to diagnose and resolve complex technical issues. Excellent communication and collaboration skills to work effectively with stakeholders at all levels. Highly organised with the ability to prioritise tasks and manage multiple projects simultaneously. Demonstrated ability to inspire and lead teams toward achieving shared goals, fostering accountability, innovation, and continuous improvement. Certifications and Standards MCSE - essential ITIL Qualification - essential CCNA or equivalent networking certification - essential CISSP or CompTIA Security+ - desirable ISO27001 Experience - desirable PRINCE2 - desirable Option to purchase up to 5 extra days annual leave Health Cashback Plan Pension Scheme Life Assurance Free Parking Site Location: Scolmore House, Tamworth, B79 7UL