Blue Light Card. Individually great, together unstoppable The Role and the Team At Blue Light Card, we're opening up multiple opportunities for Full Stack Engineers to join our growing Engineering team. We're committed to building meaningful digital experiences that support millions of frontline workers across the UK. Following our recent replatforming, we've created space for new ideas, greenfield development, and opportunities for engineers who want to genuinely influence the products they build. You'll work within an agile, supportive squad where collaboration is key. Our teams partner closely with Product, Design, and Data to deliver features that enhance personalisation, engagement, and the overall member experience, while giving you room to grow, experiment, and take ownership. What You'll Do Develop high-quality applications across our modern full-stack environment Build new features using React, Next.js, TypeScript, and AWS serverless technologies Contribute to maintaining strong engineering standards, testing practices, and clean code Work collaboratively with Product & Design to refine requirements and deliver predictably Help monitor production systems, resolve issues, and contribute to continuous improvement Participate in agile ceremonies, bringing ideas and insights to help the team evolve Support inclusive decision-making, encouraging diverse perspectives and shared ownership Contribute to our Engineering community through knowledge-sharing and learning sessions What You'll Bring A proven ability to deliver production-ready full-stack applications using modern TypeScript, React, and backend/serverless API patterns Confidence designing, building, and deploying solutions on AWS, including hands-on use of Serverless and Infrastructure-as-Code tooling (e.g., CDK, CloudFormation, SST) Demonstrated autonomy across the full engineering lifecycle, from technical discovery and solution design through to testing, release, and operational support A track record of maintaining high engineering standards, including clean architecture, automated testing, observability, and performance optimisation Ability to break down complex technical challenges, evaluate trade-offs, and make robust engineering decisions - without needing close direction Experience contributing within cross-functional teams, effectively representing engineering considerations to Product, Design, and stakeholders Active engagement in learning and knowledge-sharing, such as pairing, mentoring moments, contributing to documentation, or leading discussions A collaborative, inclusive approach, helping shape team standards, supporting others, and contributing to a positive and high-performing squad culture Our Culture Our mission is simple - make heroes happy. Our members are the real-life heroes who keep us all safe, cared for, and thriving. It's what gets us up in the morning and pushes us to go further, think bigger, and create something that truly matters. By focusing on their happiness, we create amazing experiences, deliver unrivalled discounts, innovative products, and world-class service. We don't just follow the usual path - we look for smarter, bolder ways to deliver real impact. We take ownership, move fast, and work shoulder to shoulder to build something special. We're committed to building a diverse and inclusive team where everyone feels they belong. Different perspectives and experiences help us grow, innovate, and better reflect the communities we serve. We promote hybrid working, and value in-person collaboration so encourage time in our offices, where you can make the most of our fully stocked snack drawers - either the HQ in Leicestershire, or London, Holborn office. The frequency and office location will vary depending on the role and team, we aim to be flexible, but we aren't able to offer fully remote working. What We Offer Hybrid working and flexible hours 35 hour working week Free parking and EV charging onsite at HQ 25 days annual leave plus an additional day off for your birthday, and a buy and sell holiday scheme of up to 5 days A company bonus scheme Your own Blue Light Card and exclusive access to thousands of discounts Great social events e.g., festive party, summer party, team socials, sports matches Regular company-wide recognition events e.g. Monthly Light's Up and The Shine awards Relaxed dress code and modern office space (games area, chill-out areas, book club, free drinks/snacks) Onsite gym at HQ (including access to free HIIT & stretch classes) Strong learning and development culture Group auto-enrolment pension plan Enhanced parental leave and absence leave Company funded private medical insurance Healthcare cashback plan Employee assistance programme (including mental health support) and mental health first aiders
26/05/2026
Full time
Blue Light Card. Individually great, together unstoppable The Role and the Team At Blue Light Card, we're opening up multiple opportunities for Full Stack Engineers to join our growing Engineering team. We're committed to building meaningful digital experiences that support millions of frontline workers across the UK. Following our recent replatforming, we've created space for new ideas, greenfield development, and opportunities for engineers who want to genuinely influence the products they build. You'll work within an agile, supportive squad where collaboration is key. Our teams partner closely with Product, Design, and Data to deliver features that enhance personalisation, engagement, and the overall member experience, while giving you room to grow, experiment, and take ownership. What You'll Do Develop high-quality applications across our modern full-stack environment Build new features using React, Next.js, TypeScript, and AWS serverless technologies Contribute to maintaining strong engineering standards, testing practices, and clean code Work collaboratively with Product & Design to refine requirements and deliver predictably Help monitor production systems, resolve issues, and contribute to continuous improvement Participate in agile ceremonies, bringing ideas and insights to help the team evolve Support inclusive decision-making, encouraging diverse perspectives and shared ownership Contribute to our Engineering community through knowledge-sharing and learning sessions What You'll Bring A proven ability to deliver production-ready full-stack applications using modern TypeScript, React, and backend/serverless API patterns Confidence designing, building, and deploying solutions on AWS, including hands-on use of Serverless and Infrastructure-as-Code tooling (e.g., CDK, CloudFormation, SST) Demonstrated autonomy across the full engineering lifecycle, from technical discovery and solution design through to testing, release, and operational support A track record of maintaining high engineering standards, including clean architecture, automated testing, observability, and performance optimisation Ability to break down complex technical challenges, evaluate trade-offs, and make robust engineering decisions - without needing close direction Experience contributing within cross-functional teams, effectively representing engineering considerations to Product, Design, and stakeholders Active engagement in learning and knowledge-sharing, such as pairing, mentoring moments, contributing to documentation, or leading discussions A collaborative, inclusive approach, helping shape team standards, supporting others, and contributing to a positive and high-performing squad culture Our Culture Our mission is simple - make heroes happy. Our members are the real-life heroes who keep us all safe, cared for, and thriving. It's what gets us up in the morning and pushes us to go further, think bigger, and create something that truly matters. By focusing on their happiness, we create amazing experiences, deliver unrivalled discounts, innovative products, and world-class service. We don't just follow the usual path - we look for smarter, bolder ways to deliver real impact. We take ownership, move fast, and work shoulder to shoulder to build something special. We're committed to building a diverse and inclusive team where everyone feels they belong. Different perspectives and experiences help us grow, innovate, and better reflect the communities we serve. We promote hybrid working, and value in-person collaboration so encourage time in our offices, where you can make the most of our fully stocked snack drawers - either the HQ in Leicestershire, or London, Holborn office. The frequency and office location will vary depending on the role and team, we aim to be flexible, but we aren't able to offer fully remote working. What We Offer Hybrid working and flexible hours 35 hour working week Free parking and EV charging onsite at HQ 25 days annual leave plus an additional day off for your birthday, and a buy and sell holiday scheme of up to 5 days A company bonus scheme Your own Blue Light Card and exclusive access to thousands of discounts Great social events e.g., festive party, summer party, team socials, sports matches Regular company-wide recognition events e.g. Monthly Light's Up and The Shine awards Relaxed dress code and modern office space (games area, chill-out areas, book club, free drinks/snacks) Onsite gym at HQ (including access to free HIIT & stretch classes) Strong learning and development culture Group auto-enrolment pension plan Enhanced parental leave and absence leave Company funded private medical insurance Healthcare cashback plan Employee assistance programme (including mental health support) and mental health first aiders
Location: Bristol or Manchester This is a unique opportunity to join the Government Digital Service (GDS) and work on data.gov.uk , the UK's central hub for open data. You'll play a key role in transforming how data is shared, accessed and understood, helping improve transparency, innovation and public services across the UK. At GDS, your work has real impact. You'll collaborate with some of the most skilled digital professionals in government, solving complex challenges and delivering meaningful change at a national scale. About the role As a Content Designer for data.gov.uk, you'll shape how users find, understand and interact with public sector data. This is a hands-on, user-centred role where you'll design and deliver clear, accessible content that supports a wide range of users, from policymakers to developers to the general public. You'll be part of an agile, multidisciplinary team working to modernise data.gov.uk into a more reliable, accessible and user-focused platform. Using research, insights and continuous feedback, you'll help ensure content meets user needs while supporting wider government priorities around transparency, data reuse and innovation. What you'll be doing Design and deliver user-centred content that is clear, accessible and easy to understand Use data, analytics and user research to inform content decisions and improvements Work across the full delivery lifecycle, from discovery through to live service and iteration Collaborate closely with user researchers, designers, developers and product managers Support end-to-end user journeys , ensuring content aligns with service outcomes Create and manage content artefacts such as user stories, content plans and prototypes Ensure content meets GOV.UK standards , accessibility requirements and quality expectations Work with policy, legal and delivery stakeholders to balance user needs and requirements Contribute to the wider content design community across GDS and government What we're looking for Strong experience in: Writing, editing and publishing digital content in a user-centred way Using content management systems and structured publishing processes Using analytics, user research and feedback to continuously improve content Experience of: Working in agile environments , managing multiple priorities and adapting to change Collaborating with stakeholders and tailoring communication to different audiences Explaining decisions clearly using evidence and user insight Interested? This partner post gives you a quick overview Click through to the full Civil Service Jobs advert to find out more and apply.
26/05/2026
Full time
Location: Bristol or Manchester This is a unique opportunity to join the Government Digital Service (GDS) and work on data.gov.uk , the UK's central hub for open data. You'll play a key role in transforming how data is shared, accessed and understood, helping improve transparency, innovation and public services across the UK. At GDS, your work has real impact. You'll collaborate with some of the most skilled digital professionals in government, solving complex challenges and delivering meaningful change at a national scale. About the role As a Content Designer for data.gov.uk, you'll shape how users find, understand and interact with public sector data. This is a hands-on, user-centred role where you'll design and deliver clear, accessible content that supports a wide range of users, from policymakers to developers to the general public. You'll be part of an agile, multidisciplinary team working to modernise data.gov.uk into a more reliable, accessible and user-focused platform. Using research, insights and continuous feedback, you'll help ensure content meets user needs while supporting wider government priorities around transparency, data reuse and innovation. What you'll be doing Design and deliver user-centred content that is clear, accessible and easy to understand Use data, analytics and user research to inform content decisions and improvements Work across the full delivery lifecycle, from discovery through to live service and iteration Collaborate closely with user researchers, designers, developers and product managers Support end-to-end user journeys , ensuring content aligns with service outcomes Create and manage content artefacts such as user stories, content plans and prototypes Ensure content meets GOV.UK standards , accessibility requirements and quality expectations Work with policy, legal and delivery stakeholders to balance user needs and requirements Contribute to the wider content design community across GDS and government What we're looking for Strong experience in: Writing, editing and publishing digital content in a user-centred way Using content management systems and structured publishing processes Using analytics, user research and feedback to continuously improve content Experience of: Working in agile environments , managing multiple priorities and adapting to change Collaborating with stakeholders and tailoring communication to different audiences Explaining decisions clearly using evidence and user insight Interested? This partner post gives you a quick overview Click through to the full Civil Service Jobs advert to find out more and apply.
Location: Manchester This Data Analyst role sits in the Portfolio Planning & Performance Unit at the centre of GDS Digital Products. The team provides strategic insight to senior leaders, helping prioritise delivery and assure performance as GDS works towards an ambitious roadmap up to 2030. What you'll be doing Analysing strategic and operational data to understand performance, progress and impact Creating visualisations and insight that help leaders make informed, prioritised decisions Working closely with operations and delivery teams to improve data quality and consistency Helping shape how operational data is captured and used across the organisation Building reporting that is automated, reliable and secure Sharing insight clearly across teams and contributing to a performance/data community of practice Tools & approach (what you'll use) Data modelling and/or reporting automation Visualisation tools such as Power BI (or similar) Clear storytelling to turn analysis into actionable insight Who this role could suit This could be a strong fit if experience includes: Delivering data analysis in an analyst role and working with complex datasets Communicating insights clearly to a range of stakeholders Building dashboards or automated reporting and improving data reliability Working confidently across teams in a fast-paced environment Interested? This partner post gives you the overview. Click through to the full Civil Service Jobs advert to see full details and apply.
26/05/2026
Full time
Location: Manchester This Data Analyst role sits in the Portfolio Planning & Performance Unit at the centre of GDS Digital Products. The team provides strategic insight to senior leaders, helping prioritise delivery and assure performance as GDS works towards an ambitious roadmap up to 2030. What you'll be doing Analysing strategic and operational data to understand performance, progress and impact Creating visualisations and insight that help leaders make informed, prioritised decisions Working closely with operations and delivery teams to improve data quality and consistency Helping shape how operational data is captured and used across the organisation Building reporting that is automated, reliable and secure Sharing insight clearly across teams and contributing to a performance/data community of practice Tools & approach (what you'll use) Data modelling and/or reporting automation Visualisation tools such as Power BI (or similar) Clear storytelling to turn analysis into actionable insight Who this role could suit This could be a strong fit if experience includes: Delivering data analysis in an analyst role and working with complex datasets Communicating insights clearly to a range of stakeholders Building dashboards or automated reporting and improving data reliability Working confidently across teams in a fast-paced environment Interested? This partner post gives you the overview. Click through to the full Civil Service Jobs advert to see full details and apply.
Location: Swansea This Lead Data Engineer role sits within DVLA's data platform team, working on modern, large-scale data systems that drive better decisions, insights and digital services. Why this role stands out Lead engineering for high-impact data products across DVLA Work with modern technologies including Databricks, Spark, and lakehouse architectures Shape standards and best practice across a growing data function Collaborate with product teams, analysts and data scientists Play a key role in improving digital services at national scale What you'll be doing Leading the design and build of data pipelines and data products Developing robust data models and integrations across systems Ensuring data is processed efficiently for analytics and business intelligence Driving best practice and standards across data engineering teams Supporting performance optimisation and balancing cost, scalability and reliability Working across teams to enable reuse of data and improve delivery Who this role could suit This role could be a strong fit if experience includes: Leading data engineering or data platform delivery Strong SQL and Python development skills Experience with big data technologies (e.g. Spark, Databricks ) Data modelling, warehousing and large-scale data processing Mentoring teams and setting engineering standards Interested? This partner post gives you the overview. Click through to the full Civil Service Jobs advert to see full details and apply.
26/05/2026
Full time
Location: Swansea This Lead Data Engineer role sits within DVLA's data platform team, working on modern, large-scale data systems that drive better decisions, insights and digital services. Why this role stands out Lead engineering for high-impact data products across DVLA Work with modern technologies including Databricks, Spark, and lakehouse architectures Shape standards and best practice across a growing data function Collaborate with product teams, analysts and data scientists Play a key role in improving digital services at national scale What you'll be doing Leading the design and build of data pipelines and data products Developing robust data models and integrations across systems Ensuring data is processed efficiently for analytics and business intelligence Driving best practice and standards across data engineering teams Supporting performance optimisation and balancing cost, scalability and reliability Working across teams to enable reuse of data and improve delivery Who this role could suit This role could be a strong fit if experience includes: Leading data engineering or data platform delivery Strong SQL and Python development skills Experience with big data technologies (e.g. Spark, Databricks ) Data modelling, warehousing and large-scale data processing Mentoring teams and setting engineering standards Interested? This partner post gives you the overview. Click through to the full Civil Service Jobs advert to see full details and apply.
Location: Birmingham, Cardiff, Edinburgh, Exeter, Ipswich, Leeds, Manchester, Newcastle, Nottingham At the Insolvency Service, your work will help shape services used by thousands of people each year. You'll join a multidisciplinary team focused on designing better, more inclusive services, ensuring real user needs are understood and reflected in everything we build. About the role As a Senior User Researcher , you'll lead research across digital services, helping teams understand users and design services that work for everyone, including those with complex or vulnerable needs. You'll work closely with designers, product managers and delivery teams, shaping decisions through insight and ensuring services meet high standards for quality, accessibility and usability. What you'll be doing Plan and deliver user research activities across the product lifecycle Lead research with a diverse range of users , including hard-to-reach groups Turn research into clear, actionable insights that influence decisions Support teams to adopt user-centred design and agile practices Design and run interviews, workshops and usability testing Use data and metrics to strengthen understanding of user needs Help teams meet the Government Service Standard Lead and mentor junior user researchers Build and improve user research practices across the organisation What we're looking for Strong experience delivering user research in real-world environments Ability to design and deliver inclusive research with diverse users Experience using qualitative research methods effectively Ability to turn findings into clear, compelling, evidence-based insights Experience influencing stakeholders and gaining support for research Experience working in multidisciplinary teams Ability to support and develop junior researchers Interested? This partner post gives you a quick overview Click through to the full Civil Service Jobs advert to find out more and apply.
26/05/2026
Full time
Location: Birmingham, Cardiff, Edinburgh, Exeter, Ipswich, Leeds, Manchester, Newcastle, Nottingham At the Insolvency Service, your work will help shape services used by thousands of people each year. You'll join a multidisciplinary team focused on designing better, more inclusive services, ensuring real user needs are understood and reflected in everything we build. About the role As a Senior User Researcher , you'll lead research across digital services, helping teams understand users and design services that work for everyone, including those with complex or vulnerable needs. You'll work closely with designers, product managers and delivery teams, shaping decisions through insight and ensuring services meet high standards for quality, accessibility and usability. What you'll be doing Plan and deliver user research activities across the product lifecycle Lead research with a diverse range of users , including hard-to-reach groups Turn research into clear, actionable insights that influence decisions Support teams to adopt user-centred design and agile practices Design and run interviews, workshops and usability testing Use data and metrics to strengthen understanding of user needs Help teams meet the Government Service Standard Lead and mentor junior user researchers Build and improve user research practices across the organisation What we're looking for Strong experience delivering user research in real-world environments Ability to design and deliver inclusive research with diverse users Experience using qualitative research methods effectively Ability to turn findings into clear, compelling, evidence-based insights Experience influencing stakeholders and gaining support for research Experience working in multidisciplinary teams Ability to support and develop junior researchers Interested? This partner post gives you a quick overview Click through to the full Civil Service Jobs advert to find out more and apply.
Location: London This role sits within The National Archives, helping improve how public records are managed, protected and preserved across government. You'll work on a brand-new digital service with strategic importance, turning complex data into insights that help organisations make better decisions and strengthen compliance. About the role As a Data Analyst , you'll play a key role in developing Manage Records Compliance (MRC) , a new digital platform designed to improve how public bodies monitor and manage their records. You'll turn data into clear, actionable insight, building dashboards, reporting pipelines and analytical outputs. Your work will support better oversight, highlight trends and risks, and help shape how government manages information at scale. What you'll be doing Develop reporting pipelines, dashboards and data products Transform data into clear, reliable business intelligence Combine multiple datasets to produce insightful, high-quality outputs Identify patterns, trends and risks to support decision-making Work closely with teams to ensure outputs meet user and business needs Support the ongoing development of a new digital service used across government Enable organisations to monitor compliance and track progress What we're looking for Qualification or experience in data analysis, analytics or data science Strong experience in data modelling, transformation and validation Proficiency with data visualisation tools (e.g. Power BI, DAX) Ability to design and maintain robust reporting pipelines Strong analytical skills, including identifying trends and insights in complex data Experience producing outputs that meet user needs and business goals Interested? This partner post gives you a quick overview Click through to the full Civil Service Jobs advert to find out more and apply.
26/05/2026
Seasonal
Location: London This role sits within The National Archives, helping improve how public records are managed, protected and preserved across government. You'll work on a brand-new digital service with strategic importance, turning complex data into insights that help organisations make better decisions and strengthen compliance. About the role As a Data Analyst , you'll play a key role in developing Manage Records Compliance (MRC) , a new digital platform designed to improve how public bodies monitor and manage their records. You'll turn data into clear, actionable insight, building dashboards, reporting pipelines and analytical outputs. Your work will support better oversight, highlight trends and risks, and help shape how government manages information at scale. What you'll be doing Develop reporting pipelines, dashboards and data products Transform data into clear, reliable business intelligence Combine multiple datasets to produce insightful, high-quality outputs Identify patterns, trends and risks to support decision-making Work closely with teams to ensure outputs meet user and business needs Support the ongoing development of a new digital service used across government Enable organisations to monitor compliance and track progress What we're looking for Qualification or experience in data analysis, analytics or data science Strong experience in data modelling, transformation and validation Proficiency with data visualisation tools (e.g. Power BI, DAX) Ability to design and maintain robust reporting pipelines Strong analytical skills, including identifying trends and insights in complex data Experience producing outputs that meet user needs and business goals Interested? This partner post gives you a quick overview Click through to the full Civil Service Jobs advert to find out more and apply.
Location: National (multiple UK locations) This role sits within HM Courts and Tribunals Service (HMCTS), where digital services help people access justice at some of the most important moments in their lives. You'll lead products that support civil courts across England and Wales, influencing services used at scale and helping transform how justice is delivered through digital innovation. About the role As Head of Product for the Civil Jurisdiction , you'll be the senior product leader across a portfolio of digital services supporting the civil justice system. You'll define strategy, set direction and ensure products deliver meaningful outcomes, from live services to new digital solutions. You'll lead product teams, shape priorities and make complex decisions on investment and delivery. This role combines strategic leadership with real ownership , guiding services through the full lifecycle while ensuring they remain user-centred, secure and deliver value at scale. What you'll be doing Define and evolve the product vision and strategy across the civil portfolio Own end-to-end product delivery , from discovery to live service and continuous improvement Lead and develop senior product teams , building strong capability and consistent practice Make complex prioritisation and investment decisions across multiple products Translate policy and user needs into clear, outcome-focused roadmaps Champion user-centred, data-led delivery and decision-making Use insight and performance data to drive improvements and inform strategy Influence senior stakeholders across policy, operations and the judiciary Ensure products meet GOV.UK standards, accessibility and security requirements Provide assurance that services are resilient, compliant and deliver value for money What we're looking for Essential: Strong experience in senior digital product leadership Proven track record of owning product strategy at scale Experience leading multidisciplinary teams Ability to influence and align senior stakeholders Confidence using data to drive decisions and outcomes Interested? This partner post gives you a quick overview Click through to the full Civil Service Jobs advert to find out more and apply.
26/05/2026
Full time
Location: National (multiple UK locations) This role sits within HM Courts and Tribunals Service (HMCTS), where digital services help people access justice at some of the most important moments in their lives. You'll lead products that support civil courts across England and Wales, influencing services used at scale and helping transform how justice is delivered through digital innovation. About the role As Head of Product for the Civil Jurisdiction , you'll be the senior product leader across a portfolio of digital services supporting the civil justice system. You'll define strategy, set direction and ensure products deliver meaningful outcomes, from live services to new digital solutions. You'll lead product teams, shape priorities and make complex decisions on investment and delivery. This role combines strategic leadership with real ownership , guiding services through the full lifecycle while ensuring they remain user-centred, secure and deliver value at scale. What you'll be doing Define and evolve the product vision and strategy across the civil portfolio Own end-to-end product delivery , from discovery to live service and continuous improvement Lead and develop senior product teams , building strong capability and consistent practice Make complex prioritisation and investment decisions across multiple products Translate policy and user needs into clear, outcome-focused roadmaps Champion user-centred, data-led delivery and decision-making Use insight and performance data to drive improvements and inform strategy Influence senior stakeholders across policy, operations and the judiciary Ensure products meet GOV.UK standards, accessibility and security requirements Provide assurance that services are resilient, compliant and deliver value for money What we're looking for Essential: Strong experience in senior digital product leadership Proven track record of owning product strategy at scale Experience leading multidisciplinary teams Ability to influence and align senior stakeholders Confidence using data to drive decisions and outcomes Interested? This partner post gives you a quick overview Click through to the full Civil Service Jobs advert to find out more and apply.
Location: Bristol, Swansea, Leeds, Nottingham, Newcastle, Oldham, Birmingham, Yeading Want to design services that make a real difference to people's everyday lives? At the Driver and Vehicle Standards Agency (DVSA), you'll help shape services used by drivers, businesses and the public across the UK. You'll work in multidisciplinary teams to design simpler, more effective services, using data and evidence to improve how people interact with government. About the role As a Senior Service Designer , you'll lead the design of end-to-end services, ensuring they are user-centred, accessible and meet the Government Service Standard. You'll work closely with product managers, researchers, developers and policy colleagues to turn insights into practical design solutions. This is a delivery-focused role where you'll help shape services from early discovery through to live implementation and continuous improvement. What you'll be doing Design end-to-end services that meet the Government Service Standard Lead activities such as journey mapping, prototyping and workshops Turn research and data into clear, actionable service designs Ensure services meet accessibility and public sector standards Collaborate across multidisciplinary teams to deliver user-centred services Develop and prototype user-facing features and service improvements Support the use of the GDS Design System and best practice Help build and strengthen the service design community Communicate design ideas clearly to technical and non-technical stakeholders What we're looking for Essential: Experience designing end-to-end services and user journeys Strong understanding of human-centred and inclusive design Experience working in agile, multidisciplinary teams Ability to prototype and iterate quickly with teams Strong communication skills, translating complex ideas clearly Understanding of accessibility standards and designing within constraints Knowledge of interaction design, information architecture and prototyping Desirable Experience building prototypes using HTML, CSS or GOV.UK Prototype Kit Knowledge of JavaScript Interested? This partner post gives you a quick overview Click through to the full Civil Service Jobs advert to find out more and apply.
26/05/2026
Full time
Location: Bristol, Swansea, Leeds, Nottingham, Newcastle, Oldham, Birmingham, Yeading Want to design services that make a real difference to people's everyday lives? At the Driver and Vehicle Standards Agency (DVSA), you'll help shape services used by drivers, businesses and the public across the UK. You'll work in multidisciplinary teams to design simpler, more effective services, using data and evidence to improve how people interact with government. About the role As a Senior Service Designer , you'll lead the design of end-to-end services, ensuring they are user-centred, accessible and meet the Government Service Standard. You'll work closely with product managers, researchers, developers and policy colleagues to turn insights into practical design solutions. This is a delivery-focused role where you'll help shape services from early discovery through to live implementation and continuous improvement. What you'll be doing Design end-to-end services that meet the Government Service Standard Lead activities such as journey mapping, prototyping and workshops Turn research and data into clear, actionable service designs Ensure services meet accessibility and public sector standards Collaborate across multidisciplinary teams to deliver user-centred services Develop and prototype user-facing features and service improvements Support the use of the GDS Design System and best practice Help build and strengthen the service design community Communicate design ideas clearly to technical and non-technical stakeholders What we're looking for Essential: Experience designing end-to-end services and user journeys Strong understanding of human-centred and inclusive design Experience working in agile, multidisciplinary teams Ability to prototype and iterate quickly with teams Strong communication skills, translating complex ideas clearly Understanding of accessibility standards and designing within constraints Knowledge of interaction design, information architecture and prototyping Desirable Experience building prototypes using HTML, CSS or GOV.UK Prototype Kit Knowledge of JavaScript Interested? This partner post gives you a quick overview Click through to the full Civil Service Jobs advert to find out more and apply.
Location : Leeds Join Justice Digital, Data and Science as a Senior Data Scientist and help turn complex data into tools and insights that support frontline services, inform policy, and improve outcomes across the justice system. About the role You'll be part of a collaborative and growing data science community, working on high-impact projects that influence how decisions are made across justice services. From predictive modelling to machine learning and AI, your work will help turn complex and fragmented data into actionable insight. You'll work in multidisciplinary teams to design, build and deploy data science solutions, supporting everything from operational tools for frontline staff to large-scale analytical products used across government. What you'll be doing Building and deploying data science solutions using techniques like machine learning, NLP and statistical modelling Working in multidisciplinary teams to take ideas from concept to live service Turning complex datasets into practical tools and actionable insight Communicating findings clearly to both technical and non-technical stakeholders Supporting the development and delivery of data products used across the justice system Collaborating with other data scientists using modern practices (e.g. version control, shared code) Helping shape projects and contribute to the direction of technical work Coaching and supporting junior data scientists What we're looking for Experience applying data science techniques (e.g. machine learning, statistical modelling, language models ) Strong foundation in probability and statistics Ability to write high-quality code in Python (or similar, with willingness to learn Python) Experience working with data (e.g. data manipulation, SQL ) Ability to communicate complex analysis clearly Proactive approach, able to identify opportunities and take initiative Interested? This partner post gives you a quick overview Click through to the full Civil Service Jobs advert to find out more and apply.
26/05/2026
Full time
Location : Leeds Join Justice Digital, Data and Science as a Senior Data Scientist and help turn complex data into tools and insights that support frontline services, inform policy, and improve outcomes across the justice system. About the role You'll be part of a collaborative and growing data science community, working on high-impact projects that influence how decisions are made across justice services. From predictive modelling to machine learning and AI, your work will help turn complex and fragmented data into actionable insight. You'll work in multidisciplinary teams to design, build and deploy data science solutions, supporting everything from operational tools for frontline staff to large-scale analytical products used across government. What you'll be doing Building and deploying data science solutions using techniques like machine learning, NLP and statistical modelling Working in multidisciplinary teams to take ideas from concept to live service Turning complex datasets into practical tools and actionable insight Communicating findings clearly to both technical and non-technical stakeholders Supporting the development and delivery of data products used across the justice system Collaborating with other data scientists using modern practices (e.g. version control, shared code) Helping shape projects and contribute to the direction of technical work Coaching and supporting junior data scientists What we're looking for Experience applying data science techniques (e.g. machine learning, statistical modelling, language models ) Strong foundation in probability and statistics Ability to write high-quality code in Python (or similar, with willingness to learn Python) Experience working with data (e.g. data manipulation, SQL ) Ability to communicate complex analysis clearly Proactive approach, able to identify opportunities and take initiative Interested? This partner post gives you a quick overview Click through to the full Civil Service Jobs advert to find out more and apply.
Location: Birmingham, Leeds, Liverpool, London Shape the digital products that protect the nation's health. UKHSA is looking for a Senior Product Manager to lead delivery across critical platforms, turning data into insight and services that make a real-world impact. About the role You'll join UKHSA's Digital Development and Operations Team , part of the Chief Data Officer (CDO) Group. In this role, you will: Lead one or two multi-disciplinary product squads Shape product strategy within a wider portfolio of work Work closely with clinical and non-clinical stakeholders across the organisation Drive delivery of services aligned to Digital Service Standards What you'll be doing You'll take ownership of product delivery from strategy through to execution: Defining product vision, strategy and roadmap Managing and prioritising the product backlog to maximise value Working with users and stakeholders to set priorities across platforms Leading delivery of both new products and improvements to existing services Using user research and data to inform product decisions Translating complex user needs into clear product outcomes Collaborating across agile teams to deliver high-quality digital services Championing digital and agile ways of working across the organisation What we're looking for We're looking for a confident product leader who can work at pace and influence at all levels: Experience delivering products aligned to Digital Service Standards Strong stakeholder engagement , including gaining senior buy-in Solid experience working in agile environments A user-focused mindset, using insight to prioritise effectively Experience managing products across the full lifecycle Understanding of operational delivery and live service management Ability to identify problems and lead solutions Experience defining and measuring product outcomes and success Strong product leadership, with a focus on value, strategy and outcomes Interested? This partner post gives you a quick overview Click through to the full Civil Service Jobs advert to find out more and apply.
26/05/2026
Full time
Location: Birmingham, Leeds, Liverpool, London Shape the digital products that protect the nation's health. UKHSA is looking for a Senior Product Manager to lead delivery across critical platforms, turning data into insight and services that make a real-world impact. About the role You'll join UKHSA's Digital Development and Operations Team , part of the Chief Data Officer (CDO) Group. In this role, you will: Lead one or two multi-disciplinary product squads Shape product strategy within a wider portfolio of work Work closely with clinical and non-clinical stakeholders across the organisation Drive delivery of services aligned to Digital Service Standards What you'll be doing You'll take ownership of product delivery from strategy through to execution: Defining product vision, strategy and roadmap Managing and prioritising the product backlog to maximise value Working with users and stakeholders to set priorities across platforms Leading delivery of both new products and improvements to existing services Using user research and data to inform product decisions Translating complex user needs into clear product outcomes Collaborating across agile teams to deliver high-quality digital services Championing digital and agile ways of working across the organisation What we're looking for We're looking for a confident product leader who can work at pace and influence at all levels: Experience delivering products aligned to Digital Service Standards Strong stakeholder engagement , including gaining senior buy-in Solid experience working in agile environments A user-focused mindset, using insight to prioritise effectively Experience managing products across the full lifecycle Understanding of operational delivery and live service management Ability to identify problems and lead solutions Experience defining and measuring product outcomes and success Strong product leadership, with a focus on value, strategy and outcomes Interested? This partner post gives you a quick overview Click through to the full Civil Service Jobs advert to find out more and apply.
Location: Birmingham, Leeds, Liverpool, London The UK Health Security Agency (UKHSA) are hiring Lead Data Engineers to play a key role in strengthening the UK's health security systems. About the role You'll be part of UKHSA's Data Engineering and Enablement Division within the Digital and Data Directorate. In this role, you will: Design and build modern data platforms supporting national health security Work end to end - from stakeholder engagement through to production delivery Help shape and improve engineering standards across the team Act as a technical lead, supporting and guiding others What you'll be doing You'll be focused on building scalable, secure and high-performing data solutions, including: Designing and delivering ETL/ELT pipelines across multiple data sources Building data orchestration and curated data marts for analytics and insight Re using and extending platform capabilities to deliver efficient solutions Working in agile, multi-disciplinary teams using DevSecOps practices Leading on design, development, testing and deployment of data products What we're looking for We're interested in engineers who bring strong technical expertise and thrive in collaborative environments: Strong Python experience (Pandas, clean code, testing standards) Experience building large scale data pipelines using Spark Hands on experience with AWS services (Glue, Lambda, Step Functions, S3) Strong SQL and data warehousing experience Experience with GitHub workflows and CI/CD pipelines Ability to collaborate effectively and solve complex data challenges Interested? This partner post gives you a quick overview Click through to the full Civil Service Jobs advert to find out more and apply.
26/05/2026
Seasonal
Location: Birmingham, Leeds, Liverpool, London The UK Health Security Agency (UKHSA) are hiring Lead Data Engineers to play a key role in strengthening the UK's health security systems. About the role You'll be part of UKHSA's Data Engineering and Enablement Division within the Digital and Data Directorate. In this role, you will: Design and build modern data platforms supporting national health security Work end to end - from stakeholder engagement through to production delivery Help shape and improve engineering standards across the team Act as a technical lead, supporting and guiding others What you'll be doing You'll be focused on building scalable, secure and high-performing data solutions, including: Designing and delivering ETL/ELT pipelines across multiple data sources Building data orchestration and curated data marts for analytics and insight Re using and extending platform capabilities to deliver efficient solutions Working in agile, multi-disciplinary teams using DevSecOps practices Leading on design, development, testing and deployment of data products What we're looking for We're interested in engineers who bring strong technical expertise and thrive in collaborative environments: Strong Python experience (Pandas, clean code, testing standards) Experience building large scale data pipelines using Spark Hands on experience with AWS services (Glue, Lambda, Step Functions, S3) Strong SQL and data warehousing experience Experience with GitHub workflows and CI/CD pipelines Ability to collaborate effectively and solve complex data challenges Interested? This partner post gives you a quick overview Click through to the full Civil Service Jobs advert to find out more and apply.
Location: Croydon, Salford Home Office Digital, Data and Technology builds and runs services at huge national scale, supporting millions of visa and passport applications each year, checks across border crossings, and critical policing systems. As a Performance Analyst , you'll help teams understand what's working, what isn't, and where to focus next, using evidence to drive continuous improvement across live digital services. About the role You'll be part of a supportive Performance Analysis team working with product managers, delivery teams and stakeholders to embed a continuous improvement approach into live services. This isn't about producing static reports, it's about using performance data to identify trends, spot opportunities, and help teams agree priorities that lead to meaningful change. You'll help design dashboards and reports, bring together multiple data sources, and create clear analytical narratives that support decision-making. With guidance from more experienced analysts, you'll build confidence in the tools and techniques used across the Government Digital and Data profession, and you'll also contribute to the wider community, including mentoring and knowledge sharing. What you'll be doing Develop performance metrics and KPIs that link service objectives, user needs and outcomes Build dashboards and in-depth reporting that helps teams make better decisions Collect, clean and interpret data to produce meaningful, actionable insight Identify trends and opportunities to improve live service performance Track user behaviour and help teams refine services iteratively Combine multiple data sources to tell a clear story, not just present numbers Work closely with delivery teams to embed a sustainable improvement cycle Share learning with colleagues and contribute to the Performance Analysis community What we're looking for A genuine interest in performance analysis and improving digital services using evidence Experience (or developing capability) in handling and analysing data securely to generate insight Ability to identify appropriate data sources and sense-check accuracy and quality Confidence choosing suitable metrics and analytical techniques with support from colleagues Strong communication skills, able to explain findings and recommendations clearly to different audiences Interest or experience in digital analytics tools such as Google Analytics and Matomo Collaborative mindset, comfortable working with product and delivery teams to agree priorities A proactive approach to problem-solving and continuous improvement (desirable) Interested? This partner post gives you a quick overview Click through to the full Civil Service Jobs advert to find out more and apply.
26/05/2026
Full time
Location: Croydon, Salford Home Office Digital, Data and Technology builds and runs services at huge national scale, supporting millions of visa and passport applications each year, checks across border crossings, and critical policing systems. As a Performance Analyst , you'll help teams understand what's working, what isn't, and where to focus next, using evidence to drive continuous improvement across live digital services. About the role You'll be part of a supportive Performance Analysis team working with product managers, delivery teams and stakeholders to embed a continuous improvement approach into live services. This isn't about producing static reports, it's about using performance data to identify trends, spot opportunities, and help teams agree priorities that lead to meaningful change. You'll help design dashboards and reports, bring together multiple data sources, and create clear analytical narratives that support decision-making. With guidance from more experienced analysts, you'll build confidence in the tools and techniques used across the Government Digital and Data profession, and you'll also contribute to the wider community, including mentoring and knowledge sharing. What you'll be doing Develop performance metrics and KPIs that link service objectives, user needs and outcomes Build dashboards and in-depth reporting that helps teams make better decisions Collect, clean and interpret data to produce meaningful, actionable insight Identify trends and opportunities to improve live service performance Track user behaviour and help teams refine services iteratively Combine multiple data sources to tell a clear story, not just present numbers Work closely with delivery teams to embed a sustainable improvement cycle Share learning with colleagues and contribute to the Performance Analysis community What we're looking for A genuine interest in performance analysis and improving digital services using evidence Experience (or developing capability) in handling and analysing data securely to generate insight Ability to identify appropriate data sources and sense-check accuracy and quality Confidence choosing suitable metrics and analytical techniques with support from colleagues Strong communication skills, able to explain findings and recommendations clearly to different audiences Interest or experience in digital analytics tools such as Google Analytics and Matomo Collaborative mindset, comfortable working with product and delivery teams to agree priorities A proactive approach to problem-solving and continuous improvement (desirable) Interested? This partner post gives you a quick overview Click through to the full Civil Service Jobs advert to find out more and apply.
Location: Newport Join the Intellectual Property Office (IPO) at a time of real ambition and transformation. As a Senior Business Analyst , you'll play a key role in designing and improving services that make a real difference. You'll work in agile teams, collaborate across disciplines, and help turn complex ideas into practical, user-focused solutions. About the role You'll be part of a supportive and well-established Business Analysis community, working across the full project and service lifecycle. This is a hands-on role where you'll lead analysis activities, shape requirements and influence how services are designed and delivered. Working closely with product managers, designers, developers and data specialists, you'll help ensure solutions meet user needs, business goals and technical standards. You'll also have the opportunity to mentor others and contribute to growing and strengthening the BA profession within IPO. What you'll be doing Work with product managers to shape and refine user stories Gather and analyse requirements, processes and workflows Translate business needs into clear, actionable outcomes Contribute to agile ceremonies such as refinement and three amigos sessions Present insights and recommendations to a range of stakeholders Collaborate with teams across IPO, partners and suppliers Support and mentor other Business Analysts Help develop and promote best practice within the BA community What we're looking for Strong experience in Business Analysis within digital or software delivery environments Confident working in agile, multidisciplinary teams Excellent analytical and problem-solving skills Ability to communicate complex information clearly to different audiences Experience managing stakeholders and building strong working relationships Comfortable influencing decisions and gaining consensus Passion for mentoring others and promoting best practice Relevant qualification (BCS Diploma in Business Analysis or equivalent) Interested? This partner post gives you a quick overview Click through to the full Civil Service Jobs advert to find out more and apply.
26/05/2026
Full time
Location: Newport Join the Intellectual Property Office (IPO) at a time of real ambition and transformation. As a Senior Business Analyst , you'll play a key role in designing and improving services that make a real difference. You'll work in agile teams, collaborate across disciplines, and help turn complex ideas into practical, user-focused solutions. About the role You'll be part of a supportive and well-established Business Analysis community, working across the full project and service lifecycle. This is a hands-on role where you'll lead analysis activities, shape requirements and influence how services are designed and delivered. Working closely with product managers, designers, developers and data specialists, you'll help ensure solutions meet user needs, business goals and technical standards. You'll also have the opportunity to mentor others and contribute to growing and strengthening the BA profession within IPO. What you'll be doing Work with product managers to shape and refine user stories Gather and analyse requirements, processes and workflows Translate business needs into clear, actionable outcomes Contribute to agile ceremonies such as refinement and three amigos sessions Present insights and recommendations to a range of stakeholders Collaborate with teams across IPO, partners and suppliers Support and mentor other Business Analysts Help develop and promote best practice within the BA community What we're looking for Strong experience in Business Analysis within digital or software delivery environments Confident working in agile, multidisciplinary teams Excellent analytical and problem-solving skills Ability to communicate complex information clearly to different audiences Experience managing stakeholders and building strong working relationships Comfortable influencing decisions and gaining consensus Passion for mentoring others and promoting best practice Relevant qualification (BCS Diploma in Business Analysis or equivalent) Interested? This partner post gives you a quick overview Click through to the full Civil Service Jobs advert to find out more and apply.
Introduction Together, we re working to welcome millions more passengers, while ensuring aviation can continue to be a force for good by leading global efforts in sustainability. At Heathrow, you can be part of this providing solutions that make every journey better for millions each year. That means ensuring we meet the changing needs of the passengers, colleagues and partners who use our airport to work, travel, trade, shop, eat, explore and connect. Our Solutions team covers project management, process improvement, business change, technology, cyber defence, masterplanning, infrastructure and procurement. It brings together people with the skills to deliver prestigious and often large-scale projects, from transforming terminals to making big reductions in our carbon emissions. Every day will test your skills and give you the opportunity to make your mark. You might be working with the technology and data that power our city within a city, driving vital commercial agreements with everyone from retailers to airlines, or improving the unique infrastructure that includes everything from 200 buildings to 250 HV substations. It s a collaborative environment, where you can rely on the support of the experts around you as you take on projects you ll both take pride in and feel passionate about. Job Description Our Digital Future is a core Heathrow beacon, driving airport-wide transformation to become a digitally integrated, data-led airport by 2031, delivering greater resilience, efficiency and growth. Delivered with Data and Tech, it underpins strategic and organisational change. The Senior Digital Strategy Manager, will report to the Digital Transformation Director with a dotted line to the Head of Strategy and will drive the development of the digital transformation strategy in line with Heathrow s priorities, customer needs and rapid technological change. Your role will involve Stay informed on external trends in technology, data and AI, using insights to shape Heathrow s digital strategy Review and evolve the Digital Future vision, ensuring alignment with corporate strategy, priorities and KPIs Partner with business functions to define robust business cases for key digital products and services Co-develop and maintain a 36 month strategic roadmap for Digital Transformation Support delivery by enabling effective tracking, reporting and realisation of financial and non-financial benefits Lead governance activities including budgeting alignment, QBRs, regulatory inputs and senior stakeholder engagement These skills are essential Experience defining and owning digital transformation strategy (industry, consultancy or both) Experience across large, asset-intensive, engineering or complex operational environments Experience working in transformation functions alongside delivery-focused teams Strong experience supporting programme reporting, particularly on realised outcomes Skilled in facilitation, leading cross seniority workshops to shape strategy Proven ability to support executive decision-making and trade-offs across digital priorities About us With 80 million passengers passing through our airport each year, it takes hundreds of systems, platforms and networks to keep our airport running smoothly, 24 hours a day, 365 days a year. Join us, and you ll thrive on the buzz of providing the technology, data, cyber and digital capabilities that run all the services you d expect to see in a city and more. Tech at Heathrow isn t typical the scale and non-stop nature of our airport make it truly unique. Our Data, Digital and Technology team are leading the way in innovations that will make our airport more efficient, resilient and competitive, in an increasingly digital marketplace, as well as keeping Heathrow safe and secure. Every day will test your skills and give you the opportunity to make your mark. We re constantly looking for new ways to help Heathrow transform and grow, responding to the changing needs of passengers, colleagues and partner businesses. It means the chance to work on a huge variety of inspiring projects and to develop in lots of exciting directions. Our team covers technology, cyber defence, data and digital, offering one-of-a kind careers you won t find anywhere else. Apply Before 03/06/2026, 23:59
26/05/2026
Full time
Introduction Together, we re working to welcome millions more passengers, while ensuring aviation can continue to be a force for good by leading global efforts in sustainability. At Heathrow, you can be part of this providing solutions that make every journey better for millions each year. That means ensuring we meet the changing needs of the passengers, colleagues and partners who use our airport to work, travel, trade, shop, eat, explore and connect. Our Solutions team covers project management, process improvement, business change, technology, cyber defence, masterplanning, infrastructure and procurement. It brings together people with the skills to deliver prestigious and often large-scale projects, from transforming terminals to making big reductions in our carbon emissions. Every day will test your skills and give you the opportunity to make your mark. You might be working with the technology and data that power our city within a city, driving vital commercial agreements with everyone from retailers to airlines, or improving the unique infrastructure that includes everything from 200 buildings to 250 HV substations. It s a collaborative environment, where you can rely on the support of the experts around you as you take on projects you ll both take pride in and feel passionate about. Job Description Our Digital Future is a core Heathrow beacon, driving airport-wide transformation to become a digitally integrated, data-led airport by 2031, delivering greater resilience, efficiency and growth. Delivered with Data and Tech, it underpins strategic and organisational change. The Senior Digital Strategy Manager, will report to the Digital Transformation Director with a dotted line to the Head of Strategy and will drive the development of the digital transformation strategy in line with Heathrow s priorities, customer needs and rapid technological change. Your role will involve Stay informed on external trends in technology, data and AI, using insights to shape Heathrow s digital strategy Review and evolve the Digital Future vision, ensuring alignment with corporate strategy, priorities and KPIs Partner with business functions to define robust business cases for key digital products and services Co-develop and maintain a 36 month strategic roadmap for Digital Transformation Support delivery by enabling effective tracking, reporting and realisation of financial and non-financial benefits Lead governance activities including budgeting alignment, QBRs, regulatory inputs and senior stakeholder engagement These skills are essential Experience defining and owning digital transformation strategy (industry, consultancy or both) Experience across large, asset-intensive, engineering or complex operational environments Experience working in transformation functions alongside delivery-focused teams Strong experience supporting programme reporting, particularly on realised outcomes Skilled in facilitation, leading cross seniority workshops to shape strategy Proven ability to support executive decision-making and trade-offs across digital priorities About us With 80 million passengers passing through our airport each year, it takes hundreds of systems, platforms and networks to keep our airport running smoothly, 24 hours a day, 365 days a year. Join us, and you ll thrive on the buzz of providing the technology, data, cyber and digital capabilities that run all the services you d expect to see in a city and more. Tech at Heathrow isn t typical the scale and non-stop nature of our airport make it truly unique. Our Data, Digital and Technology team are leading the way in innovations that will make our airport more efficient, resilient and competitive, in an increasingly digital marketplace, as well as keeping Heathrow safe and secure. Every day will test your skills and give you the opportunity to make your mark. We re constantly looking for new ways to help Heathrow transform and grow, responding to the changing needs of passengers, colleagues and partner businesses. It means the chance to work on a huge variety of inspiring projects and to develop in lots of exciting directions. Our team covers technology, cyber defence, data and digital, offering one-of-a kind careers you won t find anywhere else. Apply Before 03/06/2026, 23:59
Immediate is home to some of the biggest and most loved consumer brands in the UK, including Radio Times, Good Food and BBC Gardeners World magazine. Our trusted, quality content reaches millions of people a month across digital, print, video, podcasts, apps and live events. We're the destination for people looking to get more from the things they love. We're here to inspire, fuel, encourage and educate. Whether it's the big things, or the little things; from reaching fitness goals to savouring good food, cultivating outdoor spaces, or enjoying the latest TV sensation - we help bring our audiences joy! About the role Join a leading media organisation that's transforming through data and AI. We're always keen to hear from talented Junior Data Analysts who are excited to explore, experiment, and help shape how millions experience our content & products. This is more than a reporting role, it's your chance to turn data into stories, insights, and products that shape decisions every day. You'll work with internal data platforms spanning audience, content performance, and commercial outcomes. Using modern analytics tools and AI augmented solutions, you'll help uncover patterns, automate processes, and build simple but powerful dashboards for stakeholders across editorial and commercial teams. We're after someone naturally curious. Someone who doesn't wait for perfect data, but asks better questions, tests new approaches, and aims to deliver measurable impact. If you're excited by data storytelling, enjoy problem solving, and want to help drive innovation in a fast evolving media landscape, we'd love to hear from you. Requirements Analytical thinker with a foundation in statistics, data visualisation, or data modelling. Comfortable using tools such as Azure, Looker Studio, GA4, SQL or Python for analysis. Curious about how AI and automation can enhance analytics workflows. Proactive, collaborative mindset - eager to experiment, learn, and contribute ideas. Strong communicator who can distil technical findings into clear, compelling insights. A relaxed working environment with regular socials including a summer festival Supportive well being initiatives and benefits, talks & workshops, and Mental Health First aiders & Champions 25 days holiday plus a day for your birthday. Our offices will be closed between Christmas and New Year's which are in addition to your annual entitlement Tailored training and development through both our inhouse learning platform and LinkedIn Learning A progressive and transparent culture focused on your development Flexible / hybrid working plus early finish Fridays Cycle to work scheme Enhanced Family Policies including paternity, adoption and surrogacy leave. We also provide a pregnancy loss, fertility, and carers policy Competitive pension plans and Life Assurance A newly renovated modern office with lots of collaborative spaces At Immediate, we pride ourselves on our open, collaborative, and dynamic culture that empowers our people to thrive and give their best. We care deeply about our people, environment, and impact. Our active Diversity & Inclusion network, comprehensive well being programs, and clear sustainability strategies reflect this commitment. People are at the heart of our business and creating a diverse and inclusive working environment is extremely important to us. Immediate is an equal opportunities employer. We'll never treat anyone less favourably because of their sex, gender reassignment, pregnancy and maternity, marital/civil partnerships, sexual orientation, race, nationality, ethnic origin, age, religion or belief or disability. We're also committed to supporting applications from those who are returning to work following a career break, maternity leave or caring responsibilities. Immediate is a place where you can grow, be supported, and make a difference We work with talented, driven people to make our vision reality Such an amazing team requires nothing short of the best. That's why we put a lot of effort into creating a work environment they deserve.
26/05/2026
Full time
Immediate is home to some of the biggest and most loved consumer brands in the UK, including Radio Times, Good Food and BBC Gardeners World magazine. Our trusted, quality content reaches millions of people a month across digital, print, video, podcasts, apps and live events. We're the destination for people looking to get more from the things they love. We're here to inspire, fuel, encourage and educate. Whether it's the big things, or the little things; from reaching fitness goals to savouring good food, cultivating outdoor spaces, or enjoying the latest TV sensation - we help bring our audiences joy! About the role Join a leading media organisation that's transforming through data and AI. We're always keen to hear from talented Junior Data Analysts who are excited to explore, experiment, and help shape how millions experience our content & products. This is more than a reporting role, it's your chance to turn data into stories, insights, and products that shape decisions every day. You'll work with internal data platforms spanning audience, content performance, and commercial outcomes. Using modern analytics tools and AI augmented solutions, you'll help uncover patterns, automate processes, and build simple but powerful dashboards for stakeholders across editorial and commercial teams. We're after someone naturally curious. Someone who doesn't wait for perfect data, but asks better questions, tests new approaches, and aims to deliver measurable impact. If you're excited by data storytelling, enjoy problem solving, and want to help drive innovation in a fast evolving media landscape, we'd love to hear from you. Requirements Analytical thinker with a foundation in statistics, data visualisation, or data modelling. Comfortable using tools such as Azure, Looker Studio, GA4, SQL or Python for analysis. Curious about how AI and automation can enhance analytics workflows. Proactive, collaborative mindset - eager to experiment, learn, and contribute ideas. Strong communicator who can distil technical findings into clear, compelling insights. A relaxed working environment with regular socials including a summer festival Supportive well being initiatives and benefits, talks & workshops, and Mental Health First aiders & Champions 25 days holiday plus a day for your birthday. Our offices will be closed between Christmas and New Year's which are in addition to your annual entitlement Tailored training and development through both our inhouse learning platform and LinkedIn Learning A progressive and transparent culture focused on your development Flexible / hybrid working plus early finish Fridays Cycle to work scheme Enhanced Family Policies including paternity, adoption and surrogacy leave. We also provide a pregnancy loss, fertility, and carers policy Competitive pension plans and Life Assurance A newly renovated modern office with lots of collaborative spaces At Immediate, we pride ourselves on our open, collaborative, and dynamic culture that empowers our people to thrive and give their best. We care deeply about our people, environment, and impact. Our active Diversity & Inclusion network, comprehensive well being programs, and clear sustainability strategies reflect this commitment. People are at the heart of our business and creating a diverse and inclusive working environment is extremely important to us. Immediate is an equal opportunities employer. We'll never treat anyone less favourably because of their sex, gender reassignment, pregnancy and maternity, marital/civil partnerships, sexual orientation, race, nationality, ethnic origin, age, religion or belief or disability. We're also committed to supporting applications from those who are returning to work following a career break, maternity leave or caring responsibilities. Immediate is a place where you can grow, be supported, and make a difference We work with talented, driven people to make our vision reality Such an amazing team requires nothing short of the best. That's why we put a lot of effort into creating a work environment they deserve.
SuperAwesome powers the youth digital media ecosystem. Our platform is used by hundreds of companies to enable over twelve billion kid safe digital transactions across advertising, community and parental consent every month. SuperAwesome has pioneered the kidtech sector, delivering engagement with the under 18 audience built around privacy and responsibility. SuperAwesome is seeking a dynamic Business Development Executive to join our team in a high impact role prospecting business across multiple verticals. For the right candidate, this role provides an opportunity to develop a strong career, and the chance to contribute to one of the most exciting spaces in digital advertising - helping brands safely and authentically engage the next generation. What You'll Do As a Business Development Executive, you will be responsible for accelerating revenue growth and client relationships across several of our growth verticals spending your time prospecting and developing new business opportunities. We're looking for someone who wants to hustle, learn and grow their career in Sales. In this role, you will: Prospect and develop new business across Toy, FMCG, Food & Beverage, and Retail brands. Build trusted partnerships with marketing leaders and brand decision makers. As the account owner, you'll work to provide outstanding service that breaks new business and results in consistent growth from our customers. Responsible for leading and aligning efforts across pre sales, brand strategy, post sales, and insights teams to ensure exceptional client service and the delivery of tailored, strategic solutions that meet the unique needs of our customers. Identify strategic opportunities to expand revenue within existing and new accounts. Collaborate cross functionally with product, marketing, and client services teams to deliver best in class campaigns. Represent SuperAwesome's mission and solutions with clarity, vision, and credibility in the market. Who You Are You have 2+ years of experience in media sales, customer success, and/or client relations. You move fast, are focused on delivering results. Customer centric, passionate, scrappy, solutions focused, and innovative. Ability to creatively solve problems in a fast paced, rapidly changing environment. Excellent presentation, communication, influencing, sales and business development skills. You are self motivated with a bias toward action. Data driven storyteller. Comfortable using data to build customer insights to close deals. Our benefits 25 days holiday + 8 public holidays + Winter Break Enhanced Company Maternity Pay up to 100% of salary for the first 26 weeks. Enhanced Company Paternity Pay of 100% of salary for 6 weeks. 30 day sabbatical for employees who have reached 7 years tenure AXA Private Medical Insurance MHD (medical history disregarded - existing illnesses covered). Also includes an EAP Health Cash Plan to include PMI excess cover along with other benefits like physio, dental, vision etc. Life Assurance - 4x salary Income Protection - 8 week deferred period and 75% of your salary up to two years. Pension through Aegon with 4% employer contribution. Cycle to Work & Tech Scheme
26/05/2026
Full time
SuperAwesome powers the youth digital media ecosystem. Our platform is used by hundreds of companies to enable over twelve billion kid safe digital transactions across advertising, community and parental consent every month. SuperAwesome has pioneered the kidtech sector, delivering engagement with the under 18 audience built around privacy and responsibility. SuperAwesome is seeking a dynamic Business Development Executive to join our team in a high impact role prospecting business across multiple verticals. For the right candidate, this role provides an opportunity to develop a strong career, and the chance to contribute to one of the most exciting spaces in digital advertising - helping brands safely and authentically engage the next generation. What You'll Do As a Business Development Executive, you will be responsible for accelerating revenue growth and client relationships across several of our growth verticals spending your time prospecting and developing new business opportunities. We're looking for someone who wants to hustle, learn and grow their career in Sales. In this role, you will: Prospect and develop new business across Toy, FMCG, Food & Beverage, and Retail brands. Build trusted partnerships with marketing leaders and brand decision makers. As the account owner, you'll work to provide outstanding service that breaks new business and results in consistent growth from our customers. Responsible for leading and aligning efforts across pre sales, brand strategy, post sales, and insights teams to ensure exceptional client service and the delivery of tailored, strategic solutions that meet the unique needs of our customers. Identify strategic opportunities to expand revenue within existing and new accounts. Collaborate cross functionally with product, marketing, and client services teams to deliver best in class campaigns. Represent SuperAwesome's mission and solutions with clarity, vision, and credibility in the market. Who You Are You have 2+ years of experience in media sales, customer success, and/or client relations. You move fast, are focused on delivering results. Customer centric, passionate, scrappy, solutions focused, and innovative. Ability to creatively solve problems in a fast paced, rapidly changing environment. Excellent presentation, communication, influencing, sales and business development skills. You are self motivated with a bias toward action. Data driven storyteller. Comfortable using data to build customer insights to close deals. Our benefits 25 days holiday + 8 public holidays + Winter Break Enhanced Company Maternity Pay up to 100% of salary for the first 26 weeks. Enhanced Company Paternity Pay of 100% of salary for 6 weeks. 30 day sabbatical for employees who have reached 7 years tenure AXA Private Medical Insurance MHD (medical history disregarded - existing illnesses covered). Also includes an EAP Health Cash Plan to include PMI excess cover along with other benefits like physio, dental, vision etc. Life Assurance - 4x salary Income Protection - 8 week deferred period and 75% of your salary up to two years. Pension through Aegon with 4% employer contribution. Cycle to Work & Tech Scheme
About JustPark JustPark is the premier partner offering both B2B solutions for destinations and B2C services for drivers, giving us the best of both worlds. We simplify the entire parking experience. From venues and local government to private driveways, our platform makes it simple for drivers to find, book, and pay for parking-while empowering our operating partners to deliver exceptional parking experiences. We've always believed parking should be easier-from end to end. That's why we, two trailblazing companies-ParkHub and JustPark-have come together to make that vision a reality. ParkHub revolutionized event parking in the US, optimizing venue operations for a smoother, stress-free experience. JustPark transformed parking in the UK, turning the hunt for a spot into a simple, seamless task. Now, as one unified company, we're combining expertise to offer a full-service, frictionless parking solution for both businesses and consumers. About the Role The CS Ops and Enablement specialist will own the operational backbone of our CS organisation: building processes/playbooks, configuring our core toolstack, and, using modern AI tooling to build internal solutions for the team. This isn't a system admin role. We want someone who understands customer success from the inside - who knows what a renewal cycle actually looks like, what makes a QBR useful, where CSMs lose time - and can translate that into systems and workflows that deliver better results for our clients and our business. This role can be based in our London office, and will work with teams across the US and UK. What You'll Do Process & Enablement Partner with Ops leadership to design, document, and continuously improve processes - from onboarding playbooks to renewal workflows and escalation paths Build and maintain a library of templates, email sequences, call frameworks, and internal guides Run onboarding and ongoing training for CS team members across UK and US markets Core Systems & Tooling Planhat is our primary tooling for the success team Own day-to-day administration, including segment logic, health scores, automation rules, computed fields, and dashboards Create and continuously improve complex and custom integrations Maintain and improve our BigQuery, Salesforce and Zendesk integrations, working with relevant platform admins where necessary Contribute to reporting dashboards (Tableau & Claude) which surface success data for executive leadership Manage data integrity across platforms AI-enabled Builder Use AI (Claude Code, Replit, etc) to build solutions which solve CS pain points and increase efficiency Internal-facing tooling; scalable tools for tracking, workflows, reporting, etc AI skills/similar for the success team to improve speed and quality AI agents to handle routine client enquiries and automate repetitive tasks Collaborate with the product and engineering team to share insights that inform feature development, and to integrate success tooling with core products. What Success Looks Like 30 days Established relationships with success/ops teams in both US and UK Reviewed Planhat implementation and agreed action plan for improvement & uptake BigQuery client data reliably surfacing in Planhat Developed or improved at least one process 60 days Implemented 4 or more workflows in Planhat, including at least one which uses client data from BigQuery Established a library of playbooks and templates with initial assets created and a prioritised list of assets to produce Published at least 2 internal tools or agents which delivering measurable improvements 90 days Planhat is clean, well-structured and trusted by the team (the action plan from first 30 days has been delivered) Established cadence of continuous improvement for Planhat, playbooks, templates, etc Supporting multiple members of the broader US and UK team to build and iterate on internal tools and agents Must Have 5+ years of experience client success, account management, revenue operations or similar role - you must understand the domain Hands on experience as an admin for Planhat, Salesforce or comparable platforms (not just user familiarity) Strong process design instincts. Able to map a workflow, identify failure points, and build something that scales Technical fluency to read API specs, review logs and write basic SQL/python/similar scripts Clear written communication, you'll be writing playbooks, training materials, and process docs that others will actually use Excellent interpersonal skills with the ability to communicate clearly and credibly across teams and levels Strong organizational skills, able to work independently and take ownership of assigned tasks in a fast paced environment Nice-to-have (technical) Experience using ChatGPT Codex, Claude Code or similar to ship working solutions (this may be in personal projects) Experience as an admin for Jira, Zendesk, Asana or other similar tooling Experience building reports/dashboards with Tableau, PowerBI or similar tooling Nice-to-have (background) Experience in start-up and/or scale-up businesses Experience working with teams and/or clients across multiple time zones Experience working in B2B2C environments involving both B2B clients and end-users where the commercial model is partly driven by end-user transactions Background in parking technology, mobility, event management or venue operations You're Probably a Good Fit If You enjoy working across a wide range of tools and domains You are passionate about process optimisation You are excited about using AI-development tools to ship working solutions quickly Recharge your batteries Generous holiday policy: 25 days + bank holidays + managers can grant up to 5 extra days for high performance (total of 38 days a year) Free lunch on all office days via Feedr with daily meal choice Free snacks & drinks on all office days Investment in you and your wellbeing Private Medical Insurance with Vitality Life assurance through YuLife £25 credit for eye tests per year Free O2 concert tickets through our partnership with the O2 Simplifying journeys so you can breathe easier £50 parking credit per month via JustPark Cycle-to-work salary sacrifice scheme EV salary sacrifice car scheme via Octopus Energy We look out for your family Enhanced parental leave with 6-months enhanced maternity leave and 4 weeks fully-paid paternity leave Help finding great childcare with funded hours via Koru Kids Look after the pennies Competitive pension offering with standard and salary sacrifice options Success is best when it's shared Quarterly away days with the whole UK team Quarterly team social budget Social activities and celebrations on our gorgeous rooftop in King's Cross
26/05/2026
Full time
About JustPark JustPark is the premier partner offering both B2B solutions for destinations and B2C services for drivers, giving us the best of both worlds. We simplify the entire parking experience. From venues and local government to private driveways, our platform makes it simple for drivers to find, book, and pay for parking-while empowering our operating partners to deliver exceptional parking experiences. We've always believed parking should be easier-from end to end. That's why we, two trailblazing companies-ParkHub and JustPark-have come together to make that vision a reality. ParkHub revolutionized event parking in the US, optimizing venue operations for a smoother, stress-free experience. JustPark transformed parking in the UK, turning the hunt for a spot into a simple, seamless task. Now, as one unified company, we're combining expertise to offer a full-service, frictionless parking solution for both businesses and consumers. About the Role The CS Ops and Enablement specialist will own the operational backbone of our CS organisation: building processes/playbooks, configuring our core toolstack, and, using modern AI tooling to build internal solutions for the team. This isn't a system admin role. We want someone who understands customer success from the inside - who knows what a renewal cycle actually looks like, what makes a QBR useful, where CSMs lose time - and can translate that into systems and workflows that deliver better results for our clients and our business. This role can be based in our London office, and will work with teams across the US and UK. What You'll Do Process & Enablement Partner with Ops leadership to design, document, and continuously improve processes - from onboarding playbooks to renewal workflows and escalation paths Build and maintain a library of templates, email sequences, call frameworks, and internal guides Run onboarding and ongoing training for CS team members across UK and US markets Core Systems & Tooling Planhat is our primary tooling for the success team Own day-to-day administration, including segment logic, health scores, automation rules, computed fields, and dashboards Create and continuously improve complex and custom integrations Maintain and improve our BigQuery, Salesforce and Zendesk integrations, working with relevant platform admins where necessary Contribute to reporting dashboards (Tableau & Claude) which surface success data for executive leadership Manage data integrity across platforms AI-enabled Builder Use AI (Claude Code, Replit, etc) to build solutions which solve CS pain points and increase efficiency Internal-facing tooling; scalable tools for tracking, workflows, reporting, etc AI skills/similar for the success team to improve speed and quality AI agents to handle routine client enquiries and automate repetitive tasks Collaborate with the product and engineering team to share insights that inform feature development, and to integrate success tooling with core products. What Success Looks Like 30 days Established relationships with success/ops teams in both US and UK Reviewed Planhat implementation and agreed action plan for improvement & uptake BigQuery client data reliably surfacing in Planhat Developed or improved at least one process 60 days Implemented 4 or more workflows in Planhat, including at least one which uses client data from BigQuery Established a library of playbooks and templates with initial assets created and a prioritised list of assets to produce Published at least 2 internal tools or agents which delivering measurable improvements 90 days Planhat is clean, well-structured and trusted by the team (the action plan from first 30 days has been delivered) Established cadence of continuous improvement for Planhat, playbooks, templates, etc Supporting multiple members of the broader US and UK team to build and iterate on internal tools and agents Must Have 5+ years of experience client success, account management, revenue operations or similar role - you must understand the domain Hands on experience as an admin for Planhat, Salesforce or comparable platforms (not just user familiarity) Strong process design instincts. Able to map a workflow, identify failure points, and build something that scales Technical fluency to read API specs, review logs and write basic SQL/python/similar scripts Clear written communication, you'll be writing playbooks, training materials, and process docs that others will actually use Excellent interpersonal skills with the ability to communicate clearly and credibly across teams and levels Strong organizational skills, able to work independently and take ownership of assigned tasks in a fast paced environment Nice-to-have (technical) Experience using ChatGPT Codex, Claude Code or similar to ship working solutions (this may be in personal projects) Experience as an admin for Jira, Zendesk, Asana or other similar tooling Experience building reports/dashboards with Tableau, PowerBI or similar tooling Nice-to-have (background) Experience in start-up and/or scale-up businesses Experience working with teams and/or clients across multiple time zones Experience working in B2B2C environments involving both B2B clients and end-users where the commercial model is partly driven by end-user transactions Background in parking technology, mobility, event management or venue operations You're Probably a Good Fit If You enjoy working across a wide range of tools and domains You are passionate about process optimisation You are excited about using AI-development tools to ship working solutions quickly Recharge your batteries Generous holiday policy: 25 days + bank holidays + managers can grant up to 5 extra days for high performance (total of 38 days a year) Free lunch on all office days via Feedr with daily meal choice Free snacks & drinks on all office days Investment in you and your wellbeing Private Medical Insurance with Vitality Life assurance through YuLife £25 credit for eye tests per year Free O2 concert tickets through our partnership with the O2 Simplifying journeys so you can breathe easier £50 parking credit per month via JustPark Cycle-to-work salary sacrifice scheme EV salary sacrifice car scheme via Octopus Energy We look out for your family Enhanced parental leave with 6-months enhanced maternity leave and 4 weeks fully-paid paternity leave Help finding great childcare with funded hours via Koru Kids Look after the pennies Competitive pension offering with standard and salary sacrifice options Success is best when it's shared Quarterly away days with the whole UK team Quarterly team social budget Social activities and celebrations on our gorgeous rooftop in King's Cross
On behalf of National Savings & Investments, we are looking for a Reporting Analyst (Inside IR35) for an 11 month contract based Hybrid London, Durham, Lytham or Glasgow. About the role As part of Enterprise Service Management (ESM), this role supports reporting activities across the Directorate in relation to NS&I's Multi-Supplier Model and its Strategic Supplier Partners. This involves gathering, analysing and presenting information about the ESM service management function, its processes and suppliers. This includes tracking key performance indicators (KPIs) and metrics to assess service performance, identify areas for improvement, and support alignment with business goals. You will contribute to in-year reporting by supporting the production of regular performance reports for internal stakeholders, working with the wider ESM team to help colleagues understand operational performance and support the capture of accurate forecasts. Working with a range of data sources including service management tools, databases, portals and audits, you will support the team in monitoring and reporting on supplier performance across outsourced service contracts. This role requires an individual with strong analytical skills, attention to detail and the ability to manage competing priorities, with confidence communicating insights and responding to stakeholder needs. As a Reporting Analyst, your main responsibilities will be to: Support the production of performance reports using ServiceNow, Excel and Power BI. Design, collate and contribute to the production of daily, weekly, monthly and annual Quality Assurance and Performance reports. Validate and reconcile supplier data to ensure accuracy and consistency. Analyse data to identify trends, issues and areas for improvement. Work with service and supplier managers to provide insight into performance. Communicate findings clearly to internal stakeholders. Assist with the creation of dashboards and reporting outputs. Support ad hoc data requests across multiple service areas. Experience designing and producing reports in various systems such as Excel, Power BI and/or ServiceNow. Ability to engage with a range of stakeholders in a complex environment, including supporting interactions with senior colleagues where required. Experience working within complex and large-scale transformation programs and able to operate in a fast-paced, dynamic and SIAM team. Experience of technical data interpretation, management and handling. Experience of working with Microsoft Excel, Forms and M365. Ability to integrate and analyse information and data from various sources, with strong attention to detail and the ability to produce clear and concise reports and outputs. Excellent customer service and relationship management skills. Strong interpersonal skills with the ability to build strong relationships across all levels of internal and external stakeholders and communicate effectively. Understanding of Lean, Agile and DevOps principles within a Customer & Service centric delivery environment. Experience working with operational or service related data. Experience using ServiceNow - NS&I's chosen ITSM Tool - with an understanding of its reporting capability would be advantageous. Please be aware that this role can only be worked within the UK and not Overseas. Disability Confident As a member of the Disability Confident Scheme, NS&I guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. This scheme encourages candidates with a disability and/or neurodivergence to apply. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance. Armed Forces Commitment National Savings & Investments guarantees to interview veterans or spouses / partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates / military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance. In applying for this role, you acknowledge the following "this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different".
26/05/2026
Full time
On behalf of National Savings & Investments, we are looking for a Reporting Analyst (Inside IR35) for an 11 month contract based Hybrid London, Durham, Lytham or Glasgow. About the role As part of Enterprise Service Management (ESM), this role supports reporting activities across the Directorate in relation to NS&I's Multi-Supplier Model and its Strategic Supplier Partners. This involves gathering, analysing and presenting information about the ESM service management function, its processes and suppliers. This includes tracking key performance indicators (KPIs) and metrics to assess service performance, identify areas for improvement, and support alignment with business goals. You will contribute to in-year reporting by supporting the production of regular performance reports for internal stakeholders, working with the wider ESM team to help colleagues understand operational performance and support the capture of accurate forecasts. Working with a range of data sources including service management tools, databases, portals and audits, you will support the team in monitoring and reporting on supplier performance across outsourced service contracts. This role requires an individual with strong analytical skills, attention to detail and the ability to manage competing priorities, with confidence communicating insights and responding to stakeholder needs. As a Reporting Analyst, your main responsibilities will be to: Support the production of performance reports using ServiceNow, Excel and Power BI. Design, collate and contribute to the production of daily, weekly, monthly and annual Quality Assurance and Performance reports. Validate and reconcile supplier data to ensure accuracy and consistency. Analyse data to identify trends, issues and areas for improvement. Work with service and supplier managers to provide insight into performance. Communicate findings clearly to internal stakeholders. Assist with the creation of dashboards and reporting outputs. Support ad hoc data requests across multiple service areas. Experience designing and producing reports in various systems such as Excel, Power BI and/or ServiceNow. Ability to engage with a range of stakeholders in a complex environment, including supporting interactions with senior colleagues where required. Experience working within complex and large-scale transformation programs and able to operate in a fast-paced, dynamic and SIAM team. Experience of technical data interpretation, management and handling. Experience of working with Microsoft Excel, Forms and M365. Ability to integrate and analyse information and data from various sources, with strong attention to detail and the ability to produce clear and concise reports and outputs. Excellent customer service and relationship management skills. Strong interpersonal skills with the ability to build strong relationships across all levels of internal and external stakeholders and communicate effectively. Understanding of Lean, Agile and DevOps principles within a Customer & Service centric delivery environment. Experience working with operational or service related data. Experience using ServiceNow - NS&I's chosen ITSM Tool - with an understanding of its reporting capability would be advantageous. Please be aware that this role can only be worked within the UK and not Overseas. Disability Confident As a member of the Disability Confident Scheme, NS&I guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. This scheme encourages candidates with a disability and/or neurodivergence to apply. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance. Armed Forces Commitment National Savings & Investments guarantees to interview veterans or spouses / partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates / military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance. In applying for this role, you acknowledge the following "this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different".
Title: Senior Product Designer Salary Range: £58,000 - £77,500 Location: Remote, anywhere in the United Kingdom. The role We're looking for an experienced Senior Product Designer to help shape the next stage of Isla's product experience as we continue to grow. Reporting into our Director of Product, this is a hands on individual contributor role for someone who enjoys solving complex product problems and collaborating deeply with cross functional teams. Partnering closely with Product, Engineering and our clinical safety officer, you'll play a key role in improving UX quality across the platform. You'll be the voice of the user across Isla and will be helping simplify complex workflows, strengthen discovery and research practices, and ensure we build thoughtful, user centred experiences in a highly regulated environment. You'll help to create the conditions for great design to happen: advocating for strong UX thinking, improving design practices, and ensuring design remains an enabler rather than a bottleneck as we scale. What you'll do Design intuitive product experiences - you will design complex clinical and patient facing experiences end to end, from flows and wireframes through to polished UI and implementation ready designs. Be the voice of the user - ensure user needs are represented throughout the product development process, from early discovery and problem definition through to delivery and iteration. Improve UX quality across the platform - proactively identify friction, inconsistencies and opportunities to simplify workflows and improve the overall user experience. Make research stick - building on our existing research practice to make it more structured, consistent, and impactful. You'll help ensure insights are visible, accessible and actively shaping product decisions, including establishing repeatable usability testing processes to ensure it's never deprioritised or missed - both critical requirements for medical device compliance and clinical safety. Bring data into the design process - champion the use of quantitative and qualitative data together, helping the team make evidence led decisions. Champion accessible and inclusive design - design experiences that work for users with a wide range of abilities and access needs, including visual, motor, cognitive and literacy impairments. Apply accessibility best practices and WCAG principles throughout the design process, contributing to inclusive patterns and standards within the design system. Contribute to the evolution of our design system - keep it healthy, consistent and evolving alongside the product, with an eye on AI readiness and long term scalability. You'll contribute to improving consistency and collaboration between design and engineering as the system evolves. Improve design ways of working - contribute to stronger discovery, prioritisation, critique and collaboration practices as the product and design function continues to mature. These practices must align with the rigour that medical device certification requires. Influence our approach to AI - explore and experiment with AI tools within the design workflow, helping identify practical ways they can improve speed, quality and collaboration. What we're looking for Strong end to end product design skills - from discovery, journey mapping and wireframing through to polished UI and implementation ready designs. Systems thinking - you consider the broader ecosystem your design decisions exist within, understanding how changes in one area can affect others across a complex, multi user product. Excellent product and UX instincts - able to simplify complex workflows, identify user problems, and design thoughtful, intuitive experiences grounded in evidence and user insight. A highly collaborative approach - comfortable working closely with Product and Engineering to shape solutions together, not just execute requirements. Experience contributing to or evolving design systems, with an appreciation for scalability, consistency and strong collaboration between design and engineering. Confidence using both qualitative and quantitative data to inform decisions and evaluate outcomes. Curiosity about AI and emerging tooling - you actively explore new tools and think critically about how they can improve design workflows and product experiences. Strong instincts for improving ways of working - contributing positively to discovery, critique, prioritisation and collaboration practices within fast moving product teams. Comfortable operating in ambiguity and proactively identifying opportunities to improve UX quality, team effectiveness and the overall product experience. Deep expertise in accessibility and inclusive design - you design confidently for users with a wide range of needs, have a thorough command of WCAG guidelines and accessibility best practices, and treat inclusive design as a core part of creating safe, usable clinical products. Experience in designing digital products in regulated or clinical environments is a bonus, but we're open to candidates from any industry - we'd love to hear from designers with varied backgrounds who can bring new ways of thinking to the problems we're solving. Hiring Process A 2 minute video submission: Successful applicants will be asked to send a short elevator pitch. We want to see the person behind the CV. Screening call with a member of our Operations team (15-20 minutes). Technical interview with a design and cross functional team member. Part 1 - present a case study and Q&A. Part 2 - design critique (1 hour). Final interview with our Co founder and Director of Product (30 minutes). Benefits Work from home or at our office in 131 Finsbury Pavement - Industrious. EMI equity options. Flexible working times. Work abroad for up to 90 days per year. Enhanced parental leave. 25 days annual leave (on top of bank holidays). Take your birthday off and another significant day off of your choice. Treat your friends or family to a meal each quarter (up to £75). A monthly wellbeing bonus (£50 per month for gym membership/wellbeing activities) or private medical insurance. Quarterly team socials. An annual learning budget to support your growth. Delivering social impact through improved patient healthcare. Working at a well founded and rapidly growing start up, solving a global problem in a new way.
26/05/2026
Full time
Title: Senior Product Designer Salary Range: £58,000 - £77,500 Location: Remote, anywhere in the United Kingdom. The role We're looking for an experienced Senior Product Designer to help shape the next stage of Isla's product experience as we continue to grow. Reporting into our Director of Product, this is a hands on individual contributor role for someone who enjoys solving complex product problems and collaborating deeply with cross functional teams. Partnering closely with Product, Engineering and our clinical safety officer, you'll play a key role in improving UX quality across the platform. You'll be the voice of the user across Isla and will be helping simplify complex workflows, strengthen discovery and research practices, and ensure we build thoughtful, user centred experiences in a highly regulated environment. You'll help to create the conditions for great design to happen: advocating for strong UX thinking, improving design practices, and ensuring design remains an enabler rather than a bottleneck as we scale. What you'll do Design intuitive product experiences - you will design complex clinical and patient facing experiences end to end, from flows and wireframes through to polished UI and implementation ready designs. Be the voice of the user - ensure user needs are represented throughout the product development process, from early discovery and problem definition through to delivery and iteration. Improve UX quality across the platform - proactively identify friction, inconsistencies and opportunities to simplify workflows and improve the overall user experience. Make research stick - building on our existing research practice to make it more structured, consistent, and impactful. You'll help ensure insights are visible, accessible and actively shaping product decisions, including establishing repeatable usability testing processes to ensure it's never deprioritised or missed - both critical requirements for medical device compliance and clinical safety. Bring data into the design process - champion the use of quantitative and qualitative data together, helping the team make evidence led decisions. Champion accessible and inclusive design - design experiences that work for users with a wide range of abilities and access needs, including visual, motor, cognitive and literacy impairments. Apply accessibility best practices and WCAG principles throughout the design process, contributing to inclusive patterns and standards within the design system. Contribute to the evolution of our design system - keep it healthy, consistent and evolving alongside the product, with an eye on AI readiness and long term scalability. You'll contribute to improving consistency and collaboration between design and engineering as the system evolves. Improve design ways of working - contribute to stronger discovery, prioritisation, critique and collaboration practices as the product and design function continues to mature. These practices must align with the rigour that medical device certification requires. Influence our approach to AI - explore and experiment with AI tools within the design workflow, helping identify practical ways they can improve speed, quality and collaboration. What we're looking for Strong end to end product design skills - from discovery, journey mapping and wireframing through to polished UI and implementation ready designs. Systems thinking - you consider the broader ecosystem your design decisions exist within, understanding how changes in one area can affect others across a complex, multi user product. Excellent product and UX instincts - able to simplify complex workflows, identify user problems, and design thoughtful, intuitive experiences grounded in evidence and user insight. A highly collaborative approach - comfortable working closely with Product and Engineering to shape solutions together, not just execute requirements. Experience contributing to or evolving design systems, with an appreciation for scalability, consistency and strong collaboration between design and engineering. Confidence using both qualitative and quantitative data to inform decisions and evaluate outcomes. Curiosity about AI and emerging tooling - you actively explore new tools and think critically about how they can improve design workflows and product experiences. Strong instincts for improving ways of working - contributing positively to discovery, critique, prioritisation and collaboration practices within fast moving product teams. Comfortable operating in ambiguity and proactively identifying opportunities to improve UX quality, team effectiveness and the overall product experience. Deep expertise in accessibility and inclusive design - you design confidently for users with a wide range of needs, have a thorough command of WCAG guidelines and accessibility best practices, and treat inclusive design as a core part of creating safe, usable clinical products. Experience in designing digital products in regulated or clinical environments is a bonus, but we're open to candidates from any industry - we'd love to hear from designers with varied backgrounds who can bring new ways of thinking to the problems we're solving. Hiring Process A 2 minute video submission: Successful applicants will be asked to send a short elevator pitch. We want to see the person behind the CV. Screening call with a member of our Operations team (15-20 minutes). Technical interview with a design and cross functional team member. Part 1 - present a case study and Q&A. Part 2 - design critique (1 hour). Final interview with our Co founder and Director of Product (30 minutes). Benefits Work from home or at our office in 131 Finsbury Pavement - Industrious. EMI equity options. Flexible working times. Work abroad for up to 90 days per year. Enhanced parental leave. 25 days annual leave (on top of bank holidays). Take your birthday off and another significant day off of your choice. Treat your friends or family to a meal each quarter (up to £75). A monthly wellbeing bonus (£50 per month for gym membership/wellbeing activities) or private medical insurance. Quarterly team socials. An annual learning budget to support your growth. Delivering social impact through improved patient healthcare. Working at a well founded and rapidly growing start up, solving a global problem in a new way.
Immediate is home to some of the biggest and most loved consumer brands in the UK, including Radio Times, Good Food and BBC Gardeners World magazine. Our trusted, quality content reaches millions of people a month across digital, print, video, podcasts, apps and live events. We're the destination for people looking to get more from the things they love. We're here to inspire, fuel, encourage and educate. Whether it's the big things, or the little things; from reaching fitness goals to savouring good food, cultivating outdoor spaces, or enjoying the latest TV sensation - we help bring our audiences joy! About the role Join a leading media organisation that's transforming through data and AI. We're always keen to hear from talented Junior Data Analysts who are excited to explore, experiment, and help shape how millions experience our content & products. This is more than a reporting role, it's your chance to turn data into stories, insights, and products that shape decisions every day. You'll work with internal data platforms spanning audience, content performance, and commercial outcomes. Using modern analytics tools and AI augmented solutions, you'll help uncover patterns, automate processes, and build simple but powerful dashboards for stakeholders across editorial and commercial teams. We're after someone naturally curious. Someone who doesn't wait for perfect data, but asks better questions, tests new approaches, and aims to deliver measurable impact. If you're excited by data storytelling, enjoy problem solving, and want to help drive innovation in a fast evolving media landscape, we'd love to hear from you. Requirements Analytical thinker with a foundation in statistics, data visualisation, or data modelling. Comfortable using tools such as Azure, Looker Studio, GA4, SQL or Python for analysis. Curious about how AI and automation can enhance analytics workflows. Proactive, collaborative mindset - eager to experiment, learn, and contribute ideas. Strong communicator who can distil technical findings into clear, compelling insights. A relaxed working environment with regular socials including a summer festival Supportive well being initiatives and benefits, talks & workshops, and Mental Health First aiders & Champions 25 days holiday plus a day for your birthday. Our offices will be closed between Christmas and New Year's which are in addition to your annual entitlement Tailored training and development through both our inhouse learning platform and LinkedIn Learning A progressive and transparent culture focused on your development Flexible / hybrid working plus early finish Fridays Cycle to work scheme Enhanced Family Policies including paternity, adoption and surrogacy leave. We also provide a pregnancy loss, fertility, and carers policy Competitive pension plans and Life Assurance A newly renovated modern office with lots of collaborative spaces At Immediate, we pride ourselves on our open, collaborative, and dynamic culture that empowers our people to thrive and give their best. We care deeply about our people, environment, and impact. Our active Diversity & Inclusion network, comprehensive well being programs, and clear sustainability strategies reflect this commitment. People are at the heart of our business and creating a diverse and inclusive working environment is extremely important to us. Immediate is an equal opportunities employer. We'll never treat anyone less favourably because of their sex, gender reassignment, pregnancy and maternity, marital/civil partnerships, sexual orientation, race, nationality, ethnic origin, age, religion or belief or disability. We're also committed to supporting applications from those who are returning to work following a career break, maternity leave or caring responsibilities. Immediate is a place where you can grow, be supported, and make a difference We work with talented, driven people to make our vision reality Such an amazing team requires nothing short of the best. That's why we put a lot of effort into creating a work environment they deserve.
26/05/2026
Full time
Immediate is home to some of the biggest and most loved consumer brands in the UK, including Radio Times, Good Food and BBC Gardeners World magazine. Our trusted, quality content reaches millions of people a month across digital, print, video, podcasts, apps and live events. We're the destination for people looking to get more from the things they love. We're here to inspire, fuel, encourage and educate. Whether it's the big things, or the little things; from reaching fitness goals to savouring good food, cultivating outdoor spaces, or enjoying the latest TV sensation - we help bring our audiences joy! About the role Join a leading media organisation that's transforming through data and AI. We're always keen to hear from talented Junior Data Analysts who are excited to explore, experiment, and help shape how millions experience our content & products. This is more than a reporting role, it's your chance to turn data into stories, insights, and products that shape decisions every day. You'll work with internal data platforms spanning audience, content performance, and commercial outcomes. Using modern analytics tools and AI augmented solutions, you'll help uncover patterns, automate processes, and build simple but powerful dashboards for stakeholders across editorial and commercial teams. We're after someone naturally curious. Someone who doesn't wait for perfect data, but asks better questions, tests new approaches, and aims to deliver measurable impact. If you're excited by data storytelling, enjoy problem solving, and want to help drive innovation in a fast evolving media landscape, we'd love to hear from you. Requirements Analytical thinker with a foundation in statistics, data visualisation, or data modelling. Comfortable using tools such as Azure, Looker Studio, GA4, SQL or Python for analysis. Curious about how AI and automation can enhance analytics workflows. Proactive, collaborative mindset - eager to experiment, learn, and contribute ideas. Strong communicator who can distil technical findings into clear, compelling insights. A relaxed working environment with regular socials including a summer festival Supportive well being initiatives and benefits, talks & workshops, and Mental Health First aiders & Champions 25 days holiday plus a day for your birthday. Our offices will be closed between Christmas and New Year's which are in addition to your annual entitlement Tailored training and development through both our inhouse learning platform and LinkedIn Learning A progressive and transparent culture focused on your development Flexible / hybrid working plus early finish Fridays Cycle to work scheme Enhanced Family Policies including paternity, adoption and surrogacy leave. We also provide a pregnancy loss, fertility, and carers policy Competitive pension plans and Life Assurance A newly renovated modern office with lots of collaborative spaces At Immediate, we pride ourselves on our open, collaborative, and dynamic culture that empowers our people to thrive and give their best. We care deeply about our people, environment, and impact. Our active Diversity & Inclusion network, comprehensive well being programs, and clear sustainability strategies reflect this commitment. People are at the heart of our business and creating a diverse and inclusive working environment is extremely important to us. Immediate is an equal opportunities employer. We'll never treat anyone less favourably because of their sex, gender reassignment, pregnancy and maternity, marital/civil partnerships, sexual orientation, race, nationality, ethnic origin, age, religion or belief or disability. We're also committed to supporting applications from those who are returning to work following a career break, maternity leave or caring responsibilities. Immediate is a place where you can grow, be supported, and make a difference We work with talented, driven people to make our vision reality Such an amazing team requires nothing short of the best. That's why we put a lot of effort into creating a work environment they deserve.
