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Job Description: Job Vacancy: Knowledge System Manager Reporting to: Head of Knowledge Location: Hybrid/Flexible Contract: Permanent The Role Are you a tech-savvy leader with a passion for how information flows through an organisation? We are seeking a Data and Systems Manager to take operational responsibility and ownership of the current knowledge systems used across the client and its wider professional network. You will act as the bridge between technical experts and specialist professionals, ensuring our digital infrastructure supports a high-performing, national service. Key Responsibilities In this role, you will lead the evolution of our digital knowledge landscape through: Team Leadership: Leading the team who own and maintain our search platforms (SharePoint, WordPress, and Sitecore) and document automation tools. You will have line management responsibilities, establishing clear priorities and setting performance and project objectives. System Optimisation: Working with system users and content creators to ensure systems are effective and content meets needs, including accessibility requirements. Project Management: Managing improvements to our current systems and working with a variety of stakeholders to achieve effective outcomes and value for money. Strategic Collaboration: Supporting senior stakeholders (including Board level) in their strategic work to design the future direction of the client's knowledge and learning systems to ensure they are fit for the future. Innovation and AI: Acting as the conduit between Digital and Knowledge and Innovation (KandI) colleagues to facilitate the embedding of technology advancements (for example, in the field of AI) into our systems. Relationship Management: Building and maintaining strong relationships with internal and external technology experts and acting as the link between these experts and system users. Training and Engagement: Supporting and engaging users across the organisation, including the delivery of training and supporting collaborative ways of working. Horizon Scanning: Monitoring, curating, and promoting relevant developments in technology to ensure that learning content and systems remain up to date with current best practice. What We Are Looking For The ideal candidate will bring a blend of technical insight and people leadership, specifically: Knowledge Systems Experience: Proven experience managing platforms such as SharePoint, WordPress, or Sitecore. Data Knowledge Systems Background: A strong understanding of how data management and information architecture integrate with knowledge sharing. Project Management: A track record of delivering system improvements and managing stakeholder expectations. Line Management: Experience in leading and developing a team to meet organisational priorities. Policy Alignment: Ability to ensure all activities are aligned with organisational priorities and industry-wide policies relating to information and data management. Why Join Us? You will play a pivotal role in ensuring that the client remains at the forefront of best practice in information and data management. Your work will directly impact how professionals across the organisation access the vital information they need to deliver excellence. £215.00 - £225.00/day Talent International UK and it's subsidiaries, Digital Gurus, Infinite Talent and Rethink act as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this opportunity, you accept the TandC's, Privacy Policy and Disclaimers which can be found at talentinternational.co.uk

Closing Date: 25th May 2026 About the role: Nando's is on a journey of Changing Lives Together, creating lasting happiness for our people, our customers, and the communities we work in. Originally started in Johannesburg, South Africa, we pride ourselves on creating memorable experiences for everyone involved in Nando's: from our employees, communities, founders, and suppliers, but most importantly, our customers. Role Purpose The Head of Digital Products & Delivery is the accountable leader for a large and increasingly complex and business-critical portfolio of technology products, systems and services. Reporting to the Tech Director, this role holds first-hand accountability for the strategy, performance, commercial value and delivery of digital products across UKI and selected international markets. Managing a high performing team. the Head of Digital Products & Delivery will work with business stakeholders and other senior technology leaders to align product roadmaps and business outcomes to business strategy and functional priorities. You will ensure our technology estate delivers demonstrable value to the business, while shaping the future of Nando's with their product-led, agile and internationally scalable team. Key Responsibilities: • Own the end-to-end accountability for a significant technology portfolio, including strategy, delivery, operation, performance and value realisation. • As a member of the Technology Leadership Team collaboratively shape and drive functional initiatives. • Support the Technology Director in representing Technology at the Leadership Team. • Lead the strategic planning and evolution of their digital product portfolio, ensuring visible alignment to the business strategy and functional priorities. • Balance user, operational, commercial and technical needs in shaping portfolio direction. • Ensure demonstrable value release into the business. • Full accountability for the price-performance of digital products and the return on investment of their delivery. • Drive clear articulation of technology value to the wider business. • Lead the strategic planning of tech products, systems and services - establishing a forward-looking, multi-year view. • Continuously assess portfolio health, prioritisation and commercial impact. • Maintain accountability for roadmap delivery across multiple teams and domains. • Remove systemic blockers and manage enterprise-level risk. • Develop and maintain a strong understanding of technology fundamentals to effectively lead engineers, architects, product managers, quality engineers, UX designers and vendors. • Ensure scalable, secure and resilient product architecture in partnership with engineering leadership. • Ensure all products are designed, implemented and run with appropriate cybersecurity controls and adhere to all relevant legal and regulatory requirements including data protection and PCI. • Evolve from running capabilities solely for UKI to delivering selected capabilities across multiple markets, globally. • Ensure global scalability is considered in portfolio decisions. • Stay ahead of industry trends, emerging technologies and innovation. • Evolve and enhance the product operating model including structure, roles, governance and communities. • Drive capability development across the product discipline. • Line manage, coach and grow Product Managers and Delivery Leads. • Lead recruitment strategy, team mobilisation and succession planning. • Shape and strengthen product career pathways. • Partner with senior business stakeholders to align roadmaps to business outcomes and co-own value delivery. • Foster strong cross-functional collaboration across Tech and the wider business. • Surface, articulate and evidence the value added by technology. • Play a leading role in shaping Tech culture and supporting broader business transformation. The candidate should possess / be: • Enterprise-level Product Strategy • Portfolio & Value Management • Commercial & Financial Acumen • Strong understanding of Technology Fundamentals • Scaled Agile & Modern Product Delivery • Service Management & Product Support Models • Vendor & Third-Party Management • Data & Insight-led Decision Making • Organisational Design & Capability Building • Senior Stakeholder Influence • People Leadership & Coaching Experience: • 10+ years in senior product, technology or delivery leadership roles • 5+ years leading and developing senior managers • Experience leading large, complex and business-critical technology portfolios • Proven experience in organisations undergoing digital transformation • Experience delivering products/services across multiple markets desirable • Relevant domain knowledge (Operations, Customer, People, Enterprise, Technology Platforms) advantageous but not essential. Heart and soul. Passion and personality. You may know us as the home of PERi-PERi goodness, but we're actually a people-first, chicken-second kind of place.

Closing Date: 25th May 2026 Role Purpose The Head of Cyber Security & Privacy is accountable for implementing and maintaining information security across Nando's UKI's operations, protecting customers and Nandocas whilst enabling the business to operate securely. This role ensures security policies, standards and practices agreed with and set by the Group CISO are effectively embedded across restaurants, digital platforms, supply chain and support functions within the Nando's UKI. The role is a mixture of working with peers and the CISO to set standards and policies and assuring those in market. This individual is also the Data Protection Officer for Nando's UKI. Reporting & Accountability Reports to: UKI Technology Director Works closely with: Group CISO (for guidance, standards, and frameworks). Accountable for: UKI cyber security posture, compliance and assurance. Works closely with the UKI Chief Risk Officer Works closely with the Head of Product & Delivery- Technology Platforms. Key Responsibilities Security Implementation & Operations Understand Group security Architecture and Implement Group information security policies and standards across Nando's UKI. Understand how Group policies add to UKIs threat vectors and plan accordingly Manage day-to-day security operations including monitoring, threat detection and incident response. Coordinate with the Security Operations Centre on Nando's UKI-specific threats and incidents. Maintain the Nando's UKI cyber security risk register and escalate significant risks. Conduct security assessments of Nando's UKI systems, suppliers and processes. Act as approver for the Data Protection Impact Assessment process. Incident Response Act as Nando's UKI incident commander for cyber security incidents Coordinate response with Group CISO for major incidents Document and report incidents following Group standards Implement lessons learned and track remediation actions Nando's UKI Stakeholder Engagement Build relationships with Nando's UKI leadership (Tech, People, Ops, Risk, Legal, Supply Chain) Ensure security is embedded in Nando's UKI initiatives, projects and training. Support the Nando's UKI CEO to understand and prioritise cyber security Translate technical security risks into business impact for Nando's UKI stakeholders Security Culture & Awareness Deliver security awareness training to Nando's UKI teams using Group materials Make security engaging and relevant to restaurant teams and support office staff Act as the face of security in the Nando's UKI - visible, approachable and credible Communicate security in line with Nando's values and tone of voice Maintain knowledge of the evolving threat landscape, relevant regulatory requirements, and industry standards applicable to Nando's (e.g. ISO 27001 and NIST) Keep abreast of emerging risks related to technology, data privacy, and cyber security Actively engage with reputable industry bodies, publications, and peer networks, and apply relevant insights to continuously assess whether the organisation's security posture, policies, and controls remain fit for purpose. Third-Party & Vendor Management Assess security risks of Nando's UKI-specific suppliers and vendors Work with Procurement to ensure security requirements in supplier contracts Monitor ongoing compliance of third parties with security standards Escalate significant third-party risks to Group CISO Compliance & Audit Ensure and demonstrate Nando's UKI compliance with Group security policies and relevant legislation (e.g. GDPR, local data protection laws) Coordinate Nando's UKI participation in security audits and assessments Maintain evidence and documentation for compliance reporting Support Group CISO with regulatory reviews affecting the Nando's UKI Architecture & Projects Review and approve security requirements for Nando's UKI technology initiatives Ensure secure configuration of Nando's UKI systems and infrastructure Work with Group CISO to implement identity and access management standards Support secure deployment of the Global Nando's Platform in the Nando's UKI Data Security Implement data classification and data lifecycle management practices Ensure sensitive data is appropriately protected across the Nando's UKI Monitor and report on data security metrics Investigate and remediate data security incidents Skills & Qualifications Essential 5+ years experience in information security, with at least 2 years in a leadership role Strong practical knowledge of security operations, incident response and risk management Experience implementing security frameworks (NIST CSF, ISO 27001 or similar) Ability to influence stakeholders without direct authority Excellent communication skills - can explain technical risks to non-technical audiences Understanding of GDPR and data protection principles Experience working in multi-site or retail/hospitality environments Desirable Relevant certifications (CISSP, CISM, Security+, CEH or similar) Experience with cloud security (AWS, Azure, GCP) Up to date knowledge of security tools (SIEM, EDR, vulnerability management) Understanding of secure development practices Experience in a franchised or multi-site organisation What Success Looks Like Year 1: Nando's UKI leadership understands and actively supports security priorities Clean audit outcomes against Group security standards Security embedded in all major Nando's UKI projects and initiatives Effective incident response demonstrated through exercises and/or real incidents High engagement rates with security awareness programmes Ongoing: Nando's UKI consistently meets Group security metrics and KPIs Strong working relationship with Group CISO and other Nando's UKI Heads of Security Proactive identification and mitigation of Nando's UKI-specific risks Security seen as an enabler rather than a blocker Positive feedback from Nando's UKI stakeholders on security support and guidance Heart and soul. Passion and personality. You may know us as the home of PERi-PERi goodness, but we're actually a people-first, chicken-second kind of place.

Be the decision point. Protect service. Drive accountability. This role sits right at the centre of reactive maintenance - where judgement, insight, and smart systems design combine to protect service levels while driving long-term efficiency. As Reactive Maintenance Lead , you'll own how reactive tickets are assessed, prioritised, allocated, and increasingly automated. You won't just keep the system moving-you'll make it better every day. By applying risk-based decision making, enforcing accountability on warranties and defects, and designing smarter workflows, you'll help shift work from reactive to planned and reduce unnecessary spend. Why this role matters Reactive maintenance is where cost, customer impact, and operational risk collide. This role ensures the right work goes to the right place, at the right time-for the right reason. Your decisions will protect service today, while your insights will help shape a more resilient, efficient future. This is a hybrid role with a minimum of 2 days per week in our Central Reading office. What you'll be here to do: You'll blend operational leadership with process and automation thinking, acting as the gatekeeper and optimiser of reactive demand. You'll: Triage, Prioritisation & Allocation Triage all incoming reactive maintenance tickets, validating prioritisation based on risk, severity, and customer or service impact. blockers Control release of low-priority work-using risk judgement, resource availability, and financial limits to protect SLAs and operational capacity. Allocate work to the right resolving agent- our supplier, remediation teams, managed service providers, specialists, or third parties - based on our obligations and issue type. Work with the Inspection & Maintenance supplier to define attributes that enable smarter bundling by geography and skill, reducing repeat visits and wasted effort. Warranty, Quality & Programme Defect Control Review historic maintenance and capital works to identify applicable warranties, guarantees, and quality defects. Prevent avoidable reactive spend by routing work back to suppliers under defect liability. Track recurring defects and escalate to commercial, programme, or shareholder teams to drive accountability and resolution. Persistently manage suppliers to closure-taking ownership until the right outcome is achieved. Insight, Trends & Continuous Improvement Analyse failure trends and recurring issues, feeding insight into Infrastructure Management to influence planned maintenance strategies. Help shift demand from reactive to planned, improving long-term asset reliability. Provide trusted operational intelligence that supports smarter decisions across internal teams and third-party suppliers. Workflow Optimisation & Automation Design and refine rules-based logic for automated triage, warranty detection, allocation, and job bundling. Collaborate with digital teams to implement low-code/no-code workflows. Test, measure, and iterate-reducing manual handling, error rates, and rework while building trust in automation. Reporting & Performance Monitor and report on KPIs including triage accuracy, rework rates, defect recoveries, automation success, and resolution performance by supplier. Report the balance of allocated vs. unallocated work to support understanding of asset risk exposure. Challenge the status quo-bringing external market insight and a "better every day" mindset to drive change. Who we're looking for: You're someone who thrives where operations, data, and judgement intersect. You'll have: Strong experience in reactive maintenance, service operations, or workflow control within utilities, transport, infrastructure, or similarly complex environments. Confidence applying risk-based decision making in fast-moving, ambiguous situations. A solid understanding of contracts, warranties, defect liability, and supplier obligations-and the persistence to enforce them. Analytical capability-you're comfortable working with data, trends, and rules logic to inform decisions. A collaborative, trust-building style, paired with the courage to take ownership and drive change. If you also have the following, we're especially interested in talking to you: Experience with BMC Remedy, Site Tracker, or similar tools. IAM awareness Experience in a joint venture environment. ITIL awareness If you put customers at the core, believe in purposeful collaboration, and want to build smarter systems-not just manage volume-we'd love to hear from you. Project People is acting as an Employment Agency in relation to this vacancy.

Digital Product Manager, Up to £65,000 + 10% Bonus + Great Benefits + Hybrid Working (2 days a week in the office, 3 from home), City of London, Fantastic Growing Company with Great Culture. Are you ready to take ownership of a high-impact digital product that genuinely influences how global businesses make decisions? Do you thrive at the intersection of technology, strategy, analytics, customer experience, and innovation? Do you want to work in a business where your ideas matter, your voice is heard, and your product leadership can shape the future of a globally used platform? If so, this could be the career-defining opportunity you've been waiting for. We're partnering with an ambitious international organisation undergoing an exciting digital transformation journey. They're looking for a talented, commercially minded, and highly driven Digital Product Manager to lead the evolution of a sophisticated client-facing analytics platform used by multinational organisations around the world. This is not just another Product Manager role. This is an opportunity to own, shape, influence, and elevate a core digital product at the heart of a growing global business. The Opportunity: As Digital Product Manager, you'll own the end-to-end lifecycle of a client-facing analytics and reporting platform used by enterprise clients, brokers, and internal stakeholders across multiple international markets. You'll drive product strategy, roadmap planning, user research, stakeholder engagement, platform optimisation, analytics capability, and feature delivery while collaborating with business, data, and technical teams. You'll combine strategic thinking with hands-on execution to deliver an exceptional user experience and build a world-class digital product. Duties: Own the product strategy, roadmap, and backlog for the portal, balancing ongoing BAU priorities with strategic feature development Develop and champion a clear product vision, grounded in user research, industry knowledge, and business goals Translate business and user requirements into well-defined epics, user stories, and acceptance criteria Lead prioritisation conversations with Sales and Data teams, balancing user needs against business value and technical feasibility Oversee feature development end-to-end from discovery through to UAT and release working with the outsourced engineering team Work closely with the Data team to maintain and build new analytics capabilities and reporting capabilities Own the product requirements for the analytics layer, translating data availability and client reporting needs into clear, usable product features for a diverse user base spanning HR, risk, compensation & benefits, and broker audiences Monitor portal performance using available analytics tools and drive iterative improvements Research & market intelligence Lead continuous discovery to surface pain points, unmet needs, and opportunities Conduct industry research to understand how peer networks, insurers, and intermediaries are evolving their client-facing analytics and reporting offerings Synthesise internal and external insights into a coherent product strategy and a forward-looking initiative pipeline that builds the case for further investment Portal administration & operations Own the day-to-day administration of the portal, including content updates, report file uploads, and user management and access provisioning Manage and triage support tickets from internal and external users, ensuring timely resolution and clear communication Maintain up-to-date process documentation for portal operations, administration procedures, and user-facing guidance Identify recurring operational issues and translate them into product improvements where appropriate Stakeholder & cross-functional collaboration Build strong working relationships with Business Development, Data, Solutions and R&R teams, acting as the central point of contact for product decisions Communicate roadmap changes, feature releases, and delivery progress clearly to internal stakeholders Engage with legal and compliance teams where product changes require approval Ideal Background: Required competencies and experience: 4+ years of product management experience with a thorough understanding of the end-to-end product lifecycle, ideally on a client-facing B2B digital product Strong data literacy: able to work fluently with data teams and understand reporting and data structures Solid understanding of UX and UI design principles, including navigation, accessibility, visual hierarchy, and information architecture with the ability to make and defend design decisions Demonstrated experience in user research and continuous discovery - able to design and run research with diverse user groups and translate findings into product strategy Experience owning analytics or data-heavy products, with familiarity with BI and visualisation tooling (Tableau or equivalent) Proven ability to balance strategic product development with hands-on portal administration and BAU management Strong requirements gathering skills: able to facilitate workshops and interviews across a diverse,international user base and turn findings into actionable product decisions Excellent stakeholder management and communication across all levels Strong written and verbal communication; able to produce specs, user stories, process documentation, and user-facing content to a high standard Organised and detail-oriented: comfortable managing multiple workstreams across feature development, administration, and user support simultaneously Desirable competencies and experience: Background in insurance, reinsurance, employee benefits, or a similarly regulated, operationally complex industry Experience working in an international or matrix organisation environment Hands-on experience with prototyping tools such as Figma or equivalent; ability to produce wireframes or low-fidelity mock-ups to communicate design intent to developers Agile framework accreditation (CSPO, PSPO, or equivalent)

We are currently recruiting for a Service Owner Specialist to work a 12-month contract for our client 3 days per week on-site at a variety of sites available across the UK. Key Responsibilities: Deliver services that meet the client's standard and are best in class for meeting users' raised expectations of technology. Be outcome-focused and balance the needs of competing stakeholders, ensuring that services are valuable and effective for the organisation. Create and communicate a compelling service vision and roadmap ensuring the right balance of meeting business/user objectives and managing technical risk. Represent a service area to departmental board-level officials and senior stakeholders, using information from diverse user, commercial and service sources. Embed digital culture with your stakeholders and the wider organisation. Be responsible for Legacy technology which is part of the service area, and tackling the risks associated with this. Lead and develop a high performing team that use service design and user-centred, data-driven, cloud-based delivery practices - most of which is focussed on replacing our client's Legacy systems Person Specification: User focus Strategic ownership Agile working Financial ownership Lifecycle perspective Operational management Problem ownership Proven leadership of multidisciplinary digital teams If you feel you have the skills and experience needed for this role; please do apply now. By applying for this job and submitting your CV to Parker Shaw, you acknowledge and give permission for us to pass it to an associate company for resourcing purposes. We outsource some of our resourcing calls to a trusted third-party company and they may call you to discuss this opportunity with you. They will then report back to us with the outcome of their conversation with you, where upon we will decide whether to submit your CV to the end client. Please be assured that the third-party company do not store or control any of your data, this is all done by ourselves (Parker Shaw).

Join Barclays as an AVP Technical Product Owner in our Business Data Platform, playing a key role in shaping product strategy, prioritising delivery, and enabling well governed data products. You'll collaborate across multiple closely aligned squads, partnering with engineering and product leaders to deliver value at scale for Private Banking and Wealth Management. To be successful in this role, you will need the following: Demonstrated ability to balance product functionality with user experience, ensuring solutions are both technically robust and user-centric. Strong data analysis expertise, including data mapping, data architecture, and familiarity with backend data systems. Solid understanding and practical experience working within Agile methodologies. Proven experience in product management, including product strategy, roadmap development, and end to end delivery. Knowledge of governance frameworks, including lean control strategies and product compliance requirements. Working knowledge of cloud platforms, particularly AWS. Hands on experience with collaboration and delivery tools such as Jira and Confluence. Effective stakeholder management skills, with the ability to engage, influence, and align cross functional teams. Some other highly valued skills may include: Experience in business analysis, including requirements gathering and process improvement. Background in financial services or exposure to regulated environments. Experience with MI/BI tools and data visualisation techniques. Technical background or previous experience working within technology teams. Understanding of data modelling concepts and best practice. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job specific technical skills. The successful candidate will be based in Glasgow Campus. Purpose The purpose of a Product Owner is to maximise the value of the product by defining a clear product vision, managing authoring, refining and prioritising the Product Backlog balancing trade offs across desirability, viability and feasibility - making sure the right thing is being 'built', and prioritising work based on business goals. They act as the primary liaison between stakeholders and delivery teams, ensuring the product meets user/customer needs and delivers optimal value. Product Owners are responsible for developing a roadmap and driving execution of their product area/sub journey, applying continuous improvement principles and techniques. Accountabilities Ensure Product Alignment with Business Goals: Ensure that the product & its features are aligned with broader objectives, driving value and contributing to the organization's overall strategy. Utilisation of market research, analysis of customer feedback and monitoring of industry trends to identify new products, features or enhancements. Communicate Product Vision to Delivery Teams: Clearly articulate the product vision and goals to the delivery teams, ensuring they understand, align and are inspired to deliver the business value and purpose of each feature or user story. Create and Refine User Stories: Write clear, concise user stories with detailed acceptance criteria, refining them as needed to ensure the development team has all the necessary information to implement features successfully. Agile Events: Participate in key Agile events such as sprint planning, daily stand ups, sprint reviews and retrospectives to keep the team aligned and focused on delivering the product backlog. Managing the Product Backlog: Responsible for creating, maintaining and prioritising the product backlog, ensuring the highest value features are delivered first, based on business needs, customer requirements and organisational impacts, balancing risk migration and future proofing against the product strategy. Act as the Voice of the Customer: Continuously gather feedback from customers and end users to understand their pain points and ensure that the product meets their needs and improves their overall experience. Acceptance Criteria Definition & Management: Review and accept or reject work completed by the development team during sprints, ensuring that all delivered features meet the agreed upon acceptance criteria and deliver business value. Collaborate with Stakeholders: Work closely with stakeholders (e.g., customers, business leaders and marketing teams) to gather requirements, define product goals and ensure that the product vision aligns with business objectives. Monitor Product Performance and Iterate: Regularly assess product performance using KPIs and customer feedback, adjusting the product backlog and roadmap to improve functionality and meet evolving customer needs. Manage on going readiness and 'run' activities of live products including monitoring, governance and approvals. Risk and Control: Managing risk, including identification of potential risks, development of strategies to resolve or mitigate and escalation as necessary those risks, and alignment between the product management and control functions. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc.) to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.

Location(s):UK, Europe & Africa : UK : London BAE Systems Digital Intelligence is home to 4,500 digital, cyber and intelligence experts. We work collaboratively across 10 countries to collect, connect and understand complex data, so that governments, nation states, armed forces and commercial businesses can unlock digital advantage in the most demanding environments. Job Title Senior UX Designer (AI) Location London. Full-time. Job Description Are you passionate about cutting-edge AI and machine learning in digital services, and want to deliver positive real-world value to the UK? We are looking for a Senior UX Designer to join our team and help solve a variety of interesting problems in the national security space. At BAE Systems Digital Intelligence, we work with a wide range of government customers, across defence, space, and government. In our national security AI team, we undertake a variety of projects covering exploratory research into AI methods and approaches, bespoke solutions to complex customer problems, and infrastructure projects working across large customer datasets. We're looking for a talented designer with experience of delivery AI products or features to help shape the next generation of digital products for Government and National Security customers. If you're passionate about solving complex problems, crafting elegant user experiences, and guiding teams towards thoughtful, research-driven design decisions, you'll thrive here. You'll join a collaborative, multidisciplinary design community working at the forefront of AI-enabled systems, data-rich platforms, and digital services. This is an exciting time to join our team to help pioneer both our customer's and our own AI adoption journey. Not only will you be directly making a huge impact through the solutions you develop, you'll be doing it for an organisation who makes a huge impact to the security of the UK. Core duties All roles in our Digital Experience community require a passion for creating digital experiences that delight and inspire diverse audiences. Our UX Designers work collaboratively to shape compelling digital services that are empathetic to user needs and deliver measurable business results. Design intuitive AI-powered experiences, applying Human-Centred AI principles to ensure transparency, trust, and ethical use. Build client understanding of AI, clearly framing capabilities, limitations, and responsible design choices. Translate research and business requirements into user interface and visual design concepts that maintain brand consistency and visual quality. Lead end-to-end design across discovery, concept development, interaction design, and delivery. Direct and oversee interface interactions through an iterative, evidence-based approach. Drawing insight from interviews, analytics, usability studies, and user feedback. Guide and support creation of user-centred design artefacts such as wireframes, information architecture (e.g. site maps and navigation models), and interactive prototypes. Take ownership of major areas of work, ensuring consistent high-quality delivery with minimal direction from senior management. Lead, coach and develop less experienced team members, building capability in design and research practices. Represent BAE DI in senior client engagement, presenting research findings, design rationale, and user needs clearly to teams, stakeholders and sponsors. Champion user-centred and agile design practices, driving a collaborative environment across delivery teams. Keep pace with emerging trends in AI, ML, and interface design, evaluating new tools, interaction patterns and responsible-AI practices to identify opportunities within secure government contexts. Evaluate and improve existing digital products with a focus on usability, inclusivity, and accessibility. About you You're an experienced UX, Service, or Product Designer who thrives on bringing structure to complexity and communicates with clarity. You're comfortable leading workshops, crafting prototypes, and clearly articulating design rationale for a range of audiences. You apply User-Centred Design (UCD) methodologies across all phases of delivery, from research through to implementation, ensuring alignment between user needs, business objectives, and technical feasibility. You will have experience in many of the following: Designing intuitive interfaces for AI-powered features and products, translating complex capabilities into clear, user-friendly experiences. Performing research to understand user types, behaviours, and needs - ensuring that digital experiences are truly user-led, whilst balancing business and technical constraints. Champion Human-Centred AI principles, ensuring AI features are transparent, ethical, and genuinely useful. Leading end-to-end design across discovery, concept development, interaction design, and delivery. Directing and overseeing tasks such as persona development, needs analysis, site mapping, wireframing, and prototyping, ensuring quality and consistency across outputs. Translating research and insights into visual and interactive concepts that evoke engagement and response, leveraging imagery, motion, and interaction. Guiding and influencing cross-functional teams and senior clients in consuming and acting on research insights to improve policy, service design, and digital product outcomes. Excellent analytical, communication, and collaboration skills. Working effectively in a fast-paced, team-driven environment. It would be great if you also had: A degree in Interaction Design, Human-Computer Interaction, or related field. Proficiency in design software such as Figma. Familiarity with ethical AI frameworks and data privacy principles. Working on government or national security projects. Experience with Agile/Scrum methodologies. Familiarity with front-end technologies (HTML/CSS, basic JavaScript). If you are not currently Security Cleared, you will need to be willing and eligible to go through the process. How we will support you Work-life balance is important; you can work around core hours with flexible and part-time working As many of our customers work predominantly in the office, we expect all of our staff to work at least 3 days per week in the office You'll get 25 days holiday a year and the option to buy/sell and carry over from the year before Our flexible benefits package includes private medical and dental insurance, a competitive pension scheme, cycle to work scheme, taste cards and more You'll have a dedicated Career Manager to help you develop your career and guide you on your journey through BAE You'll be part of our company bonus scheme You are welcome to join any/all of our Diversity and Support groups. These groups cover everything from gender diversity to mental health and wellbeing About our team Our people are what differentiates us; they are resourceful, innovative and dedicated. We have a mix of generalists and specialists and recognise that this diversity contributes to our success. We recognise the benefits of forming teams from a mix of disciplines, which allows us to come up with cutting-edge, high-quality solutions. Our breadth of work across the Public Sector provides diverse opportunities for our people to develop their careers in new areas of expertise and with new clients. You'll be part of a big company, but we try to create a culture that feels like a small one. The work will stretch you and be challenging, but we encourage a healthy work-life balance. Most of all, we know teams who work well together also perform well. We'll do everything we can to ensure you have fun at work, and in social activities outside of it whether that's virtually or in person, as conditions allow. You will be joining our National Security business which is the largest area within our UK business. Our mission is to be the most trusted partner for our National Security clients in delivery of their core mission. At the end of 2020 we had over 700 employees working across our security and law enforcement customers. This year, we are looking to build on our success and grow even further by recruiting over 100 new members to our team. We have a rich history of working within National Security. In fact, we have over 40 years' experience of delivering advice and solutions to our customers in this sector, supporting them in carrying out their vital missions. More about BAE Systems You will work for a division of BAE Systems who helps nations, governments and businesses around the world defend themselves against cyber crime, reduce their risk in the connected world, comply with regulation, and transform their operations. We're a consultancy and products business and employ smart, motivated individuals who work together across a range of projects and products. You'll get to work on a variety of different systems for different customers throughout your career with us. We're passionate about Diversity and Inclusion in our workforce and the people you'll work with will reflect this. We employ over 4,000 people across 18 countries in the Americas, APAC, UK and EMEA. For more information please visit our website: Help us secure a connected world . click apply for full job details

Location: Cheltenham Salary £55,758 to £63,948 comprising a basic salary of £53,000 and a concessionary payment of £2,758. The exact amount will depend on your skills and experience. An additional Skills Payment (£3,822 for Level 1 or £8,190 for Level 2) is available once your skills level is confirmed, and further allowances may be available upon qualification. Flexible working We recognise the importance of a healthy work life balance and offer a range of working patterns, including full time, part time and compressed hours. While most work is carried out on site due to its sensitive nature, occasional homeworking and flexible start and finish times may be possible. About the role As an Associate Enterprise Architect you will develop and deliver GCHQ's enterprise architecture. Your key responsibilities include: Translating organisational goals into actionable architectural strategies. Leading design initiatives and proactively identifying risks, constraints and trade offs. Optimising technology, data and process environments to deliver impactful solutions. Collaborating with delivery teams, stakeholders and occasionally external suppliers. Contributing to designs, documentation and analysis to support mission critical work. Aligning technical solutions with business needs and organisational strategies. About you - Qualifications You will have: Practical experience as an Associate Enterprise Architect, supporting designs, impact analysis and documentation across technology, data, digital or business change initiatives. Working knowledge of enterprise architecture from real delivery environments, including decision making under organisational constraints. Familiarity with at least one modern architecture framework or standard such as ArchiMate, TOGAF, Zachman or MODAF. Strong communication and problem solving skills, able to analyse requirements, shape solutions and articulate risks to both technical and non technical audiences. Ability to collaborate, adapt to shifting priorities and manage time effectively. A curiosity and eagerness to learn and apply emerging approaches. Training and development We provide a full induction, formal and on the job training, and a structured development plan. You will have access to mentoring, subject matter experts, professional qualifications and certifications, and opportunities to experiment and innovate. Approximately 20 % of your time will be dedicated to personal development and supporting others. Rewards and benefits 25 days' annual leave (rising to 30 days after 5 years of service) and an additional 10.5 days of public and privilege holidays. Recognition through our employee performance scheme. Interest free season ticket loan (travel and parking). Excellent pension scheme. Cycle to work scheme. Facilities such as gym, restaurant and on site coffee bars (where available). Paid parental and adoption leave. Equal opportunities At GCHQ, diversity and inclusion are critical to our mission. We welcome and encourage applications from everyone, including those from under represented groups such as women, ethnic minorities, people with disabilities, and those from low socio economic backgrounds. We're Disability Confident We have achieved Leader status within the Department for Work and Pensions' Disability Confident scheme. We ensure a fair and proportionate interview process for candidates who self identify as disabled and meet the essential criteria for this role.