28 jobs found

Why Join Us We're looking for an experienced and forward thinking Refrigeration Technical Support Manager, based at our Redditch office to lead our Refrigerant Management Team (RMT) and MER Support Team. This is a key role driving FGAS compliance, operational excellence, and field efficiencies across our refrigeration function. You'll champion remote support capabilities, enhance triage processes, and develop a cross functional, high performing team that delivers best in class Bureau services to Arcus and our clients. If you're passionate about data driven operations, technical performance, and developing people-it could be the perfect next step. Benefits include: Salary: Up to £55,000 depending on experience Up to 4% bonus, dependent on performance Group personal pension scheme of matched contributions between 5% and 6% Life Assurance Funded Training Sponsorship Scheme Health cash plan What You'll Be Doing Team Leadership & Development Build and lead a cross functional team delivering full remote MER support services. Develop MER Technical Advisors (TAs) to be RIHCS and HVAC aware for improved triage. Mentor Helpdesk colleagues to enhance triage capability and reduce impact on specialist teams. Manage daily team functions, shift patterns, duties, and performance. Drive colleague engagement and foster ongoing professional development. Operational Excellence Use Helix and SMaRT HUB data to drive improved field performance. Conduct repeat call analysis, root cause investigations, and recommend corrective actions. Produce clear, innovative reporting for a wide range of stakeholders. Support Operations Managers by identifying trends in FGAS usage and asset performance. Ensure accurate ERM and FGAS data is captured across internal and client systems. Lead improvements across refrigerant cylinder returns and gas containment processes. Track PRV data to maintain compliance with PSSR regulations. Manage workload, documentation, and process governance across the team. Governance, Compliance & Budget Control Protect Arcus through diligent REFCOM compliance and gas management. Maintain team expenditure, OT use, holiday planning, and absence management within policy. Define colleague roles, responsibilities, objectives, and team governance structures. What We're Looking For Essential: NVQ Level 3 or City & Guilds Level 3 in Refrigeration F Gas Category 1 certification Knowledge & Experience To thrive in this role, you'll bring: Experience in Refrigeration, RTMS or service based environments. Background in commercial refrigeration or HVAC maintenance. Prior experience managing a small team. Strong understanding of FM support services, KPIs, and performance monitoring. Familiarity with refrigerant gas containment and FGAS legislation. Competency in resource planning processes and techniques. Skills & Behaviours Strong communication skills-verbal, written, listening, and presenting. Problem solving ability with a proactive, analytical approach. Effective stakeholder management, negotiation, and conflict resolution. Quality reporting and process management skills. Excellent time and workload management. A collaborative leader who drives engagement at all levels. Ready to step into a high impact leadership role? Apply today and help shape the future of our remote refrigeration support services.

WFM Systems Administrator Job Family: People & Culture Reports To: HRIS Programme Manager Purpose of the Role Responsible for the administration, configuration, optimisation, and support of the UKG Pro Workforce Management (WFM) system. The role ensures accurate scheduling, time and attendance processing, workforce data integrity, and effective workforce operations across the organisation. The role acts as a key link between operational workforce requirements and system configuration, supporting site and central teams to maximise system value while ensuring compliance and payroll accuracy. Key Accountabilities System Administration & Configuration Administer and maintain the UKG Pro WFM system including pay rules, work rules, scheduling structures, and labour models. Configure workforce structures including locations, departments, jobs, and organisational hierarchies. Support scheduling tools, shift patterns, and workforce planning functionality. Maintain system security, user access, and permissions in line with governance standards. Time & Attendance Configure and support time capture processes including clocks, mobile applications, and exception handling. Maintain pay codes, accruals, and absence management rules. Monitor and resolve timecard exceptions, discrepancies, and system issues. Support compliance with working time regulations and local labour requirements. Data Management & Integrity Manage data uploads, integrations, and ongoing data maintenance. Perform audits to ensure accuracy of schedules, time records, labour data, and payroll outputs. Support reconciliation between WFM, HRIS, payroll, and connected systems. Reporting & Insights Build and maintain workforce, attendance, labour, and utilisation reports. Support operational teams with insights relating to overtime, absence, and scheduling efficiency. Ensure reporting outputs are accurate and aligned with operational and payroll requirements. Implementation & Support Support the rollout and implementation of UKG Pro WFM across sites and regions. Assist with configuration, testing, deployment, and system enhancements. Develop and execute system and user acceptance testing. Provide guidance and support to managers, administrators, and operational teams. Deliver training and create supporting documentation. Act as a key contact for troubleshooting and issue resolution. Continuous Improvement Identify opportunities to improve workforce processes, scheduling efficiency, and system adoption. Support enhancements that improve labour optimisation, compliance, and user experience. Contribute to the ongoing development of workforce management capability across the organisation. Performance Measures Accuracy of time and attendance data. Payroll input accuracy and reduction in payroll errors. SLA adherence for system support. User adoption and satisfaction. Reduction in manual interventions and scheduling inefficiencies. Scope & Scale Direct Reports: 0 Matrix Reports: 0 Planning Horizon Day-to-day workload planning and prioritisation. Support planning activities related to WFM and HR systems projects. Complexity Supporting multiple regions, cultures, and languages. Working within a small project team supporting a large global programme. Managing competing operational priorities and system dependencies. Key Relationships People Services Teams LET P&C Team LET Managers and Employees HRIS, Payroll, and Project Teams Operational Stakeholders Decision Making Responsible for day-to-day operational decisions relating to WFM administration, configuration, and support activities. Key Experience, Knowledge & Skills Experience working with HRIS, workforce management, or time and attendance systems. Experience with UKG Pro WFM or similar systems desirable. Strong Microsoft Office skills, particularly Excel. Strong organisational, analytical, and problem-solving skills. Excellent written and verbal communication skills. Experience in administration or HR environments desirable. Knowledge of employment legislation and workforce compliance desirable. Strong attention to detail and data accuracy. Leadership Capabilities Customer focused and responsive to business needs. Works ethically and professionally. Uses data to support decisions and improvements. Builds collaborative relationships across teams and regions. Adapts positively to change and continuous improvement. Takes ownership for delivery, quality, and results. Would Suit Someone Who Is Self-driven and proactive. Organised and detail-oriented. Flexible and collaborative. Confident communicating with stakeholders at different levels. Comfortable working in a fast-paced environment. Professional, reliable, and solutions focused.

Technical Services Manager page is loaded Technical Services Managerremote type: On-sitelocations: London, GBRtime type: Full timeposted on: Vandaag geplaatstjob requisition id: REQ508032 JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Seeking a Technical Services Manager based in the City of London Role Purpose The Technical Services Manager is responsible for leading the delivery of all hard facilities management (FM) services across a landmark corporate office portfolio in London. This role is pivotal in ensuring a safe, compliant, and fully operational built environment. You will drive operational excellence, manage a dedicated technical team, and oversee specialist contractors to maintain the highest standards of service for our client, ensuring the resilience of their critical engineering systems and supporting their core business objectives. Key Responsibilities 1. Technical & Engineering Operations Oversee the delivery of all Planned Preventative Maintenance (PPM) and reactive maintenance for mechanical, electrical, plumbing (M&E), and building fabric assets. Ensure all critical systems-including HVAC, uninterruptible power supplies (UPS), generators, fire and life safety systems, and Building Management Systems (BMS)-are maintained to the highest standards of performance and reliability. Implement and manage a robust asset management strategy, including lifecycle planning and capital expenditure (CapEx) forecasting. Act as the primary technical authority on-site, providing expert guidance on complex engineering issues and leading troubleshooting efforts during incidents. 2. Compliance, Risk & Safety Management Guarantee 100% statutory and legislative compliance for all technical services, maintaining up-to-date records for auditing purposes. Champion a best-in-class health and safety culture, ensuring all work is conducted in accordance with JLL and client policies. Manage the contractor safety approval process, including the review of Risk Assessments and Method Statements (RAMS). Develop and maintain the site's business continuity and emergency response plans for all M&E-related scenarios. 3. Financial & Commercial Management Develop, manage, and report on the annual technical services budget, including operational expenditure and small project works. Provide accurate financial forecasting and variance analysis, identifying risks and opportunities for cost savings. Review and approve contractor proposals and invoices, ensuring value for money is achieved without compromising quality or safety. Identify opportunities for efficiency improvements and energy savings to support both financial and sustainability goals. 4. Team & Contractor Management Lead, mentor, and develop a team of on-site engineering technicians, promoting a culture of high performance, collaboration, and continuous improvement. Manage the procurement, onboarding, and performance of all specialist M&E service partners and subcontractors. Conduct regular performance reviews with key contractors to ensure adherence to Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). 5. Client & Stakeholder Management Serve as the main point of contact for the client on all technical service matters, building a strong, trust-based relationship. Produce and present clear, concise reports on technical performance, risks, budgets, and key initiatives to both client and JLL leadership. Collaborate effectively with other FM service lines (e.g., soft services, projects) to deliver a seamless and integrated workplace experience. Required Qualifications & Experience Essential: A recognized technical qualification in a relevant discipline, such as Mechanical Engineering, Electrical Engineering, or Building Services (e.g., HNC, HND, or Degree). Essential: A formal health and safety qualification (e.g., IOSH Managing Safely or NEBOSH General Certificate). Experience: Proven experience as a Technical Services Manager, Engineering Manager, or similar role within a demanding corporate or critical environment in the UK. Technical Skills: In-depth knowledge of modern building services, M&E systems, BMS, and CAFM (Computer-Aided Facilities Management) systems. Leadership: Demonstrable experience leading and motivating in-house technical teams and managing third-party contractors. Financial Acumen: Strong experience with budget management, financial forecasting, and commercial negotiation. Communication: Excellent client-facing and communication skills, with the ability to articulate complex technical issues to a non-technical audience. Mindset: A proactive, problem-solving mindset with a strong commitment to quality, safety, and customer service. Location: On-site -London, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500(R) company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise.

LOCATIONS:London SHIFT PATTERN: Monday - Friday, 40 hours per week SALARY: Competitive Role Overview and Purpose The Facilities Coordinator provides administrative and operational coordination support to the facilities management team, ensuring the effective and efficient delivery of integrated facilities services across site operations. The role plays a key part in supporting service delivery through the coordination of maintenance activities, management of service requests, and maintenance of compliance documentation, ensuring operational processes are delivered consistently within a structured and fast-paced environment. Key Responsibilities Coordinate service requests, work orders, and maintenance activities, ensuring accurate logging, tracking, and timely completion in line with service level requirements. Support the scheduling and coordination of contractors and service providers, ensuring access arrangements, permits, and documentation are in place prior to works commencing. Maintain accurate records of statutory compliance, maintenance activities, and service delivery documentation, ensuring audit readiness and data integrity at all times. Provide administrative support to the facilities management team, including preparation of reports, documentation, and communication of service updates. Support financial processes, including raising purchase orders, tracking expenditure, and assisting with invoice management and reporting. Act as a central coordination point between operational teams, contractors, and stakeholders, ensuring clear communication and efficient service delivery. Support mobilisation activities and site setup, ensuring that systems, documentation, and processes are established to support operational delivery from day one. Monitor service delivery activity and highlight issues, delays, or risks to the Facilities Manager, supporting timely resolution. Required Skills and Experience Experience working within administrative, coordination, or facilities support roles, ideally within a facilities management or service delivery environment. Strong organisational skills with the ability to manage multiple tasks, priorities, and service requests effectively within a fast-paced setting. Experience coordinating contractors, suppliers, and service activities to support operational delivery. Good attention to detail, with the ability to maintain accurate records and support compliance processes. Effective communication skills, with the ability to work collaboratively with operational teams and stakeholders. Ability to work within structured processes while maintaining flexibility to respond to changing operational requirements. Qualifications and Experience Experience in a coordination, administrative, or facilities support role. Strong IT skills, including Microsoft Office and service management or CAFM systems. Experience supporting financial processes such as purchase orders, invoicing, and reporting desirable. Strong organisational and time management capability. Experience working within a fast-paced, service-led environment desirable. Benefits 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis EEO Statement ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.

LOCATIONS:London SHIFT PATTERN: Monday - Friday, 40 hours per week SALARY: Competitive Role Overview and Purpose The Facilities Coordinator provides administrative and operational coordination support to the facilities management team, ensuring the effective and efficient delivery of integrated facilities services across site operations. The role plays a key part in supporting service delivery through the coordination of maintenance activities, management of service requests, and maintenance of compliance documentation, ensuring operational processes are delivered consistently within a structured and fast-paced environment. Key Responsibilities Coordinate service requests, work orders, and maintenance activities, ensuring accurate logging, tracking, and timely completion in line with service level requirements. Support the scheduling and coordination of contractors and service providers, ensuring access arrangements, permits, and documentation are in place prior to works commencing. Maintain accurate records of statutory compliance, maintenance activities, and service delivery documentation, ensuring audit readiness and data integrity at all times. Provide administrative support to the facilities management team, including preparation of reports, documentation, and communication of service updates. Support financial processes, including raising purchase orders, tracking expenditure, and assisting with invoice management and reporting. Act as a central coordination point between operational teams, contractors, and stakeholders, ensuring clear communication and efficient service delivery. Support mobilisation activities and site setup, ensuring that systems, documentation, and processes are established to support operational delivery from day one. Monitor service delivery activity and highlight issues, delays, or risks to the Facilities Manager, supporting timely resolution. Required Skills and Experience Experience working within administrative, coordination, or facilities support roles, ideally within a facilities management or service delivery environment. Strong organisational skills with the ability to manage multiple tasks, priorities, and service requests effectively within a fast-paced setting. Experience coordinating contractors, suppliers, and service activities to support operational delivery. Good attention to detail, with the ability to maintain accurate records and support compliance processes. Effective communication skills, with the ability to work collaboratively with operational teams and stakeholders. Ability to work within structured processes while maintaining flexibility to respond to changing operational requirements. Qualifications and Experience Experience in a coordination, administrative, or facilities support role. Strong IT skills, including Microsoft Office and service management or CAFM systems. Experience supporting financial processes such as purchase orders, invoicing, and reporting desirable. Strong organisational and time management capability. Experience working within a fast-paced, service-led environment desirable. Benefits 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis EEO Statement ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.

Covering a site in 3 days a week in Maidenhead with a secondary site in Sittingbourne, Kent 2 days a week (van provided). Role summary Electrical Engineer to work with the Account Manager and support client's facilities teams, carrying out daily checks of all assets across the sites, completing PPM, Reactive tasks, compelling reports, managing contractors, Permits, RAMS, HSE & and providing engineering knowledge to the team. The role is currently for a full-time engineer to manage 3 sites at two locations travelling between sites via a vehicle provided. Day to day duties To complete all PPMs within SLA. Carry out reactive task. Operate all systems within the facility in a competent, effective and efficient manner. The control of all activities relating to the technical and efficient operation of the installed building systems including all MEP assets and compliance with statutory regulations. Willingness to work flexible schedules, including extended or non-standard hours, to ensure optimal service delivery and client satisfaction. Attend weekly operations meetings, client meetings as requested within a professional, effective manner. Manage the clients CAFM systems, keeping within "green" SLA's & KPI's, ensure updates are added and with sufficient data. To assist the Account Manager in completing the Monthly and Quarterly Engineering Report ensuring that significant events or activities are noted. Ensure the asset database is correct and up to date. Management of onsite critical spares including maintaining site stock register and monthly auditing. Compilation of incident & near miss reporting and after-action reviews for any critical incident. Ensure all operational issues are brought to the Account Managers & Customers attention and provide all relevant reports with recommendations. Proactively promote a "Safety First" culture in line with the JLL Cardinal Rules of Safety are adhered to. Act as Primary point of contact for all engineering related matters from the client teams. Ensure that the Contract efficiently meets all the relevant KPI & SLA requirements. Taking ownership of the client's needs and purse good communications with the customer in order to build a stable relationship. Always carry out the works requested in a professional and proactive manner. To communicate clearly and effectively with your manager and clients always. Proactively assisting the management team to produce quotations by giving accurate and good quality information where extra works are identified. To provide accurate time sheet information weekly and on time. To ensure that the Company is always presented in a good light. To escalation any major site issues or incidents to your line manager asap once noticed. Essential skills, knowledge, and experience C&G Level 2 and 3 Diploma Electrical Installation C&G 2360 Parts 1 & 2 or 2330 Levels 2 & 3 Test & Inspection 18th edition certificate Basic plumbing skills Strong Electrical & Mechanical Maintenance experience Knowledge of heating and air conditioning systems Knowledge of building fabric and experience in carrying out basic fabric reactive repairs when required. Sound understanding and experience of meeting Health & Safety obligations with regards to maintenance activities. Have good communication and organisation skills. Have a positive 'can do' attitude. Ability to work on own or as part of a team.

Hybrid - Manchester HQ (WeWork Deansgate) £ 35,000 for 25 hours working week (5 2 , 5 00 pro rata) We're looking for an IT Operations Lead to join our world-class team at Vypr. What we do Vypris a ManchesterHQ'dPrivate Equity/Venture Capital backed SaaS business. Our market-leading product intelligence platform provides reliable consumer data to help manufacturers and retailers understand what their customers want to see on shelves. This helps reduce the time and cost spent developing new products, which makes for better products faster. We'rea scale-up business with huge growth ambitions.We'veprovedproduct market fit with our existing offering and nowwe'reready to scale at pace.We'reusing scalablenew technologyto reimagine our product intelligence platform with limitless future potential, from personalisation to AI-enhanced insight. Things that you will do Manageday to day IT operations across our Manchester office and hybrid/remote users. Administer and improve infrastructure: collaboration platforms (Azure/Microsoft 365),networksand end user devices. IT service management: ticketing, SLAs,documentationand asset tracking. Execute an IT roadmap aligned to business goals and growth. Identifyand implement technologies that improve productivity,collaborationand scalability. Own security executionin line with Cyber Essentials / ISO 27001: device management, access control,patchingand vulnerability management. Maintain data protection:implementingpolicies, backups, disaster recovery (DR)and business continuity plans (BCP). Coach employees on best-practice technology use and security awareness. Champion a culture of proactive IT support and continuous improvement. Initial provisioning of new devices upon receipt from suppliersfor new and existingVypremployees. Project work, including the set up and roll out ofMAM to BYOD devices. Assisting the Product team withuser administrationofour proprietary platforms. Setting up hardware for meeting rooms and implementingappropriate cablingsolutions within our Head Office. Maintaining organisational charts and job titles withinEntra and Outlook. We are moving from using an outsourced IT MSP to bringing the function in-house,and this role is theinitialstep todoing so.As the teamgrows in size,there is scope for career progressionfrom Technician to Team Leader andsubsequentlyto Head of IT. Consequently,thisrole is about more than just responding to tickets; it entails working in afast-pacedenvironment on projects ranging from the rollout of MAM to BYOD devices,implementing cabling solutions, setting up meeting room hardware, improving DLPand everything in between.The successful candidate will be expected toembed themselves within the businessand be the face ofIT. As a tech company, we are naturally technology-minded and are looking for candidates who want to get involved in all aspects of IT support.Our tech stack ispredominantlycloud-based, and you will be involved in ensuring that the configuration of our systems is fit for purpose. What you will be responsible for Availability,performanceand resilience of internalIT. Working with the Head of Compliance & ITto iterativelyimprove overallIT security posture. Assist the Head of Compliance & IT tomaintainsecurity standards aligned withGDPR, ISO 27001, SOC2and Cyber Essentials. Access control/SSO/MFA, endpoint management,patchingand vulnerability remediation,including user provisioning/deprovisioning. Backups and adherence to data protection policies. SLA adherence and high employee satisfaction with IT support. Accurate asset lifecycle tracking and high quality documentation. Reduction of operational inefficiencies. Reliable support for hybrid work and mixed Mac/Windows environments. First responder for cyber security incidents andassistingthe Head of Compliance & IT with data breachincidentsas necessary. Execution of change management procedures Proactive reporting of IT KPIs (uptime, incident trends, SLA performance) Hardware lifecycle planning and replacement standards What you are good at Hands on technical depth: Azure, Microsoft 365 admin, networking/VPNsand identity management. Translating technical needs into business outcomes; stakeholder management. Road mapping, prioritisation and aligning IT to companyobjectives. Security mindset: Risk assessment, policy enforcement, vulnerability/patchmanagementand compliance alignment (GDPR/ISO 27001/SOC2/Cyber Essentials). Designing and improving ticketing workflowsandSLAs. Documentationandtraining to uplift adoption and security awareness. Supporting growth stage environments and hybrid workforces. M365administration Apple/Mac administration Slack administration ITIL (Foundation or higher) What's important to you AtVypr, we value being Agile by embracing flexibility, making quick, informed decisions, and driving continuous improvement. We believe in being Candid, fostering a transparent, trusting environment where ideas are challenged with care, and celebrating team successes. We are Driven by Results, promoting inclusivity, accountability, and ambition, ensuring goals are met and contributions are valued. Lastly, we value Caring, showing empathy, supporting charitable initiatives, and creating a safe, friendly work environment for all team members. What we offer Enhanced annual leave Work from anywhere up to 4 weeks a year Access to a global benefits and reward platform Access towell-being support, including an Employee Assistance Programmes Life Assurance Day off on your birthday Enhanced parental leave What next? Our Talent Selection process focuses on creating a mutual,fairand transparent dialogue that helps you and us toestablishwhether the role could be a rewarding career fit. We will create space to discuss your ambitions and our growth plans, as well as the context of the role, give you the opportunity to engage with your potential Line Manager and Team Members,showcaseyour skills in a live task and visit our Manchester HQ.

Contract Delivery ManagerSkip to main content Delivery Manager page is loaded Contract Delivery ManagerApplyremote type: Remotelocations: London, GBRtime type: Full timeposted on: Posted Todayjob requisition id: REQ501142 JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.We are seeking a Contract Delivery Manager to support our occupier accounts within the London Region. Schedule: Monday - Friday, 40 hours per week Core Purpose The Contract Delivery Manager provides comprehensive engineering support, supervises the on-site engineering team, and acts as the central point of coordination for all day-to-day activities. The role is critical for ensuring that all building services systems operate safely, efficiently, and in compliance with all relevant codes of practice. Key Responsibilities Team & Client Management Supervise, coordinate, and train the engineering team, providing technical support and guidance. Develop and maintain excellent client relationships at all levels. Maintain a close working relationship with the Account Manager. Collaborate with the portfolio team to identify and pursue new contract opportunities and extra-to-contract works. Operational Oversight Allocate PPM and reactive tasks to the engineering team to ensure timely completion. Ensure all on-site activities (PPM, reactive, breakdowns) are conducted with strict adherence to Health and Safety standards. Oversee all activities within the buildings, preparing and approving Standard Operating Procedures (SOPs) and Permits to Work (PTW) for specialist service providers. Inspect work quality from service providers, sign off on worksheets, and escalate recommendations. Maintain effective shift handovers, documenting critical plant status, ongoing work, and any outstanding issues. Site & Systems Maintenance Operate all building systems in a competent and efficient manner, including HV operations. Ensure a rapid and effective response to plant failures and abnormal operating conditions. Conduct daily tours to identify and report/repair any defects. Maintain the highest level of housekeeping in all plant areas, workshops, and stores. Administration & Reporting Ensure all daily record-keeping is completed accurately, including timesheets, incident reports, and logs for shift changes, holidays, and sickness. Generate monthly reports and maintain the forward maintenance register (FMR). Control finances by working within established budgets. Manage the upkeep of O&M manuals and asset data. Technical Operations & Troubleshooting Expertise is required in the operation and troubleshooting of the following systems: Building Management Systems (BMS) Air conditioning systems (VAV, VRV, FCU, CAV) Air Handling Units (AHUs) Boilers, heating systems, and CHP systems Generators and UPS systems AC/DC motors (single and three-phase) Emergency lighting High Voltage (HV) systems (training will be provided) Required Skills & Experience A minimum of 10 years of experience in the Building Services industry. C&G Pts. 1 & 2 in Electrical/Mechanical engineering or equivalent qualification. 18th Edition IEE: Wiring and Installation certification. HV Authorised Person (AP) status is highly desirable. Strong communication skills and the ability to manage difficult situations effectively. Demonstrated ability to lead, motivate, and manage direct reports. Technical competence across all building services (UPS, generators, water treatment, refrigeration, A/C, CHP). Proficiency with CAFM systems. Advanced IT skills. A proactive approach to achieving the highest standards of operation.thumb\_upthumb\_downcontent\_copy Location: Remote -London, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.For additional details please see our career site pages for each country.Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Location: DSTL, Salisbury - on site role Salary: Up to £50,500 + use of company van Full time, Permanent Are you ready to lead from the front and make a meaningful impact in a role where no two days are the same? We're looking for a driven and passionate Technical Services Manager to join our dynamic team at VIVO, supporting a prestigious high security site at DSTL, Porton Down. If you thrive in a fast paced environment, enjoy solving complex technical challenges, and want to be part of something that truly matters - this is your next move. The Role As our Technical Services Manager, you'll be the engine that keeps essential systems running smoothly. You'll lead a skilled team of engineers and operatives, ensuring that planned and reactive maintenance is delivered to the highest standards. You'll play a vital role in maintaining compliance, meeting KPIs, and upholding the safety and security of a site that plays a critical role in national defence and innovation. Your leadership will empower others, not just through operational management, but by nurturing talent, mentoring apprentices, and developing successors. You'll bring out the best in your team and help create a positive, high performance culture where people are valued and inspired to grow. You'll act as the technical linchpin - advising the client, managing remedial works, reviewing inspection reports, and ensuring that all health and safety documentation is rock solid. You'll take ownership of billable works up to 25k, oversee CAFM maintenance scheduling, and ensure asset updates are recorded accurately. This is a hands on, customer focused role where you'll build strong relationships with DSTL stakeholders, VIVO colleagues, and our trusted supply chain. From ensuring safety critical assets function flawlessly to leading on statutory compliance, your expertise will directly contribute to the success of a vital MOD facility. You'll also play a role in succession planning and long term team development - championing diversity, encouraging learning opportunities, and helping shape the future of our workforce. What You'll Bring You don't need to tick every box. If you have a technical HVAC qualification (heating, ventilation or air conditioning), are confident managing contractors and compliance, and are eager to develop, we want to hear from you. You'll need to be reliable, self motivated, and a great communicator. Holding or working towards SMSTS and SC Clearance is a bonus, and if you've worked in an MOD environment before, that's a definite plus. It is essential that you are computer literate, able to work with data and use different CAFM systems, and are prepared for an admin heavy, office based role. Please note, due to the vetting requirements of this site, we are only able to consider applications from British Nationals. We Offer 6% employee matched pension contribution 25 days annual leave Use of company van Single private medical cover Life assurance 2 annual salary VIVO Defence Services is a joint venture between Serco and EQUANS. By applying for this role, please be aware that information contained within your CV may be shared between VIVO Defence Services, Serco and EQUANS during the recruitment process. At VIVO, we are committed to building a diverse and inclusive organisation that supports the needs of all. Therefore, we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working and operate a hybrid work structure in many of our business areas. We are proudly a Disability Confident Leader. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.

Overview Join Ferrovial: a global leader in infrastructure solving complex problems and generating positive outcomes on people's lives. Ferrovial operates in more than 15 countries with a workforce of over 24,000 professionals, including Highways, Airports, Construction, and Energy. Ferrovial Construction designs and builds civil engineering and construction projects, mainly in large transportation infrastructure. Why Ferrovial? Global presence, local impact: Be part of a company that shapes the future of infrastructure worldwide, with challenging roles and projects that make a real difference. Collaborative excellence: Work alongside talented professionals in a collaborative environment where your ideas and contributions are valued. Inclusive Culture: Thrive in an innovative and respectful workplace that values every voice and turns differences into innovation. Career growth: Benefit from global mobility and development processes designed to ensure your professional growth. Compelling benefits and employee wellbeing: Comprehensive benefits package and initiatives to support physical and psychological health. Productivity tools: Utilize cutting-edge tools to enhance productivity and efficiency. Job Description BIM ProjectWise Engineer As a BIM ProjectWise Engineer, you will be a key member of the FBRS (Ferrovial BAM Joint Venture) Information Management Team. This role oversees the graphical CDE ProjectWise and works with BIM Engineers to coordinate teams producing digital deliverables throughout the project lifecycle. You will manage the FBRS RSA ProjectWise workspace, including user access, project setup, system configuration, technical support, troubleshooting, and data migration. You will also collaborate with the RSA Alliance Delivery Team and other stakeholders, provide training, and support system upgrades as needed. Strong attention to detail, self-motivation, and a proactive work style are needed. The candidate must be highly skilled in AutoCAD (Civil 3D & Revit), Bentley tools, ProjectWise management, and have experience with large infrastructure projects (preferably Rail), CAD standards, and technical assurance. Location: London or Birmingham based Reports to: Project Information Manager Key Responsibilities Contribute to the management of the Project CDE (RSA ProjectWise) according to project procedures including document management structure, workflows, naming conventions, etc. Assist project members with ProjectWise installation, setup, upgrades, and user account management, including permissions and security. Provide first-line support to users and troubleshoot technical issues related to ProjectWise and its infrastructure. Set up and organise favourites, shortcuts, or customised views to improve navigation. Ensure compliance with client standards, CAD quality requirements, BEP and ISO 19650. Assist with compliance and quality assurance of supply chain CAD deliverables and evidence. Support the Information Management team in upholding data and asset standards throughout the project. Assist the BIM Team by ensuring that BIM deliverables are compliant and submitted promptly in accordance with the schedule. Make sure design coordination is handled completely and effectively within the RSA CDE for your project area. Look for opportunities and provide recommendations to enhance processes and optimise workflow efficiency. Integrates asset data from CAD-GIS systems in the FBRS project. Train users on ProjectWise features, information management processes, and best practices. Collaborate closely with the client, RSA delivery team, and Project Information Manager to promptly address unfamiliar issues and maintain system stability and ongoing improvements. Support FBRS Team with design collaboration platforms (iTwin). Key Skills and Qualifications Expert in Common Data Environments (CDE) and collaboration tools such as Bentley ProjectWise and iTwin. Skilled in integrating Civil 3D/Revit with ProjectWise and other Bentley platforms. Proficient with Autodesk and familiar with ArcGIS. Proficiency in BIM authoring and coordination software (Autodesk AutoCAD Civil 3D, Navisworks, Bentley OpenBuildings Design, Bentley MicroStation, OpenRail Design) Understanding and experience following CAD standards and schemas Understanding of spatial data transformations Understand document properties and metadata Ability to interpret client requirements for Asset information Ability to perform Quality Assurance checks according to the project and industry standards Able to manage workload to support project delivery Knowledge of reporting and audit, including access to activity logs and document histories Familiarity with ETL tools like FME and GIS integrations Excellent communication and engagement skills Qualifications and Experience Degree in BIM/Design/Architecture/Civil or Mechanical Engineering, or a related field required Experience in working to ISO 19650 in a multi-agency environment Experience in design delivery and general civil engineering works. Key relationships Operational Delivery Teams, Design, Planning, Construction, Information Management, Quality & Assurance. Project description The Ferrovial BAM Joint Venture (FBJV) has a successful history of delivering critical infrastructure for the UK on time and to budget together in joint venture partnership. They first worked together in 2010 as BFK, delivering major Crossrail contracts including tunnelling works and central station milestones. The team is also delivering the Silvertown Tunnel project and has contributed to HS2 programs. Please note that this job description does not represent a comprehensive list of activities and employees may be requested to undertake other reasonable duties. Seize the challenge. Move the world together! Innovative, creative, respectful, and diverse are some of the ways we describe ourselves. We are motivated by challenges and collaborate across our business units to move the world together. Your journey to a fulfilling career starts here! Ferrovial is an equal opportunity employer. We treat all job applications equally, regardless of gender, color, race, ethnicity, religion, national origin, age, disability, pregnancy, sexual orientation, gender identity and expression, protected veteran status or protected genetic information, or any other protected class in accordance with applicable laws.

BIM ProjectWise Engineer page is loaded BIM ProjectWise Engineerlocations: London: Birminghamtime type: Full timeposted on: Posted Todaytime left to apply: End Date: October 31, 2026 (30+ days left to apply)job requisition id: JR16452# Join Ferrovial: Where Innovation Meets Opportunity Ferrovial , we are not just a company; we are a community of innovators and trailblazers. Listed on three major stock markets: Nasdaq (US), Euronext Amsterdam (Netherlands) and IBEX 35 (Spain), we are also member of the Dow Jones Sustainability Index and FTSE4Good. We operate in more than 15 countries and have a workforce of over 24,000 professionals worldwide., including Highways, Airports, Construction, and Energy. Ferrovial Construction is internationally recognized for its capacity to design and build civil engineering and construction projects, mainly in large transportation infrastructure. Its track-record to date includes more than 304 miles of tunnels, 11,930 miles of roads (including 2,485 miles of highways), 2920 miles of railroad lines (including 434 miles of high-speed railroads) and 16,994 miles of road maintenance and repair. Global presence, local impact : Be part of a company that is shaping the future of infrastructure worldwide, with challenging roles and projects that make a real difference. Collaborative excellence : Work alongside talented professionals in a collaborative environment where your ideas and contributions are valued. Inclusive Culture: Thrive in an innovative and respectful workplace that values every voice, celebrates what makes us unique and turns differences into innovation. Career growth : Benefit from global and cross-business unit mobility, with development processes designed to ensure your professional growth. Compelling benefits and employee wellbeing : Enjoy a comprehensive benefits package that rewards your hard work and dedication and take advantage of initiatives designed to support your physical and psychological health. Productivity tools : Utilize cutting-edge tools like Microsoft Copilot to enhance your productivity and efficiency.# Job Description: BIM ProjectWise Engineer As a BIM ProjectWise Engineer, you will serve as a key member of the FBRS (Ferrovial BAM Joint Venture) Information Management Team. This role oversees the graphical CDE ProjectWise and works with BIM Engineers to coordinate teams producing digital deliverables throughout the project lifecycle.You will manage the FBRS RSA ProjectWise workspace, including user access, project setup, system configuration, technical support, troubleshooting, and data migration. Additionally, you will collaborate with the RSA Alliance Delivery Team and other stakeholders, provide training, and support system upgrades as needed.Strong attention to detail, self-motivation, and proactive work style are needed. The candidate must be highly skilled in AutoCAD (Civil 3D & Revit), Bentley tools, ProjectWise management, and have experience with large infrastructure projects (preferably Rail), CAD standards, and technical assurance. Location: London or Birmingham based Reports to: Project Information Manager Key Responsibilities: Contribute to the management of the Project CDE (RSA ProjectWise) according to the project procedures including document management structure, workflows, naming convention, etc. Assist project members with ProjectWise installation, setup, upgrades, and user account management, including permissions and security. Provide first-line support to users and troubleshoot technical issues related to ProjectWise and its infrastructure. Set up and organise favourites, shortcuts, or customised views to improve navigation. Ensure compliance with client standards, CAD quality requirements, BIM Execution Plan (BEP)and ISO 19650. Assist with compliance and quality assurance of supply chain CAD deliverables and evidence. Support the Information Management team in upholding data and asset standards throughout the project. Assist the BIM Team by ensuring that BIM deliverables are compliant and submitted promptly in accordance with the schedule. Make sure design coordination is handled completely and effectively within the RSA CDE for your project area. Look for opportunities and provide recommendations to enhance processes and optimise workflow efficiency. Integrates asset data from CAD-GIS systems in the FBRS project. Train users on ProjectWise features, information management processes, and best practices. Collaborate closely with the client, RSA delivery team, and Project Information Manager to promptly address unfamiliar issues and maintain system stability and ongoing improvements. Support FBRS Team with design collaboration platforms (itwin) Key Skills and qualifications: Expert in Common Data Environments (CDE) and collaboration tools such as Bentley ProjectWise and iTwin. Skilled in integrating Civil 3D/Revit with ProjectWise and other Bentley platforms. Proficient with Autodesk and familiar with ArcGIS. Proficiency in BIM authoring and coordination software (Autodesk AutoCAD Civils 3D, Navisworks, Bentley OpenBuildings Design, Bently Microstation, OpenRail Design) Understanding and experience following CAD standards and schemas Understanding of spatial data transformations Understand document properties and metadata Ability to interpret client requirements for Asset information Ability to perform Quality Assurance checks according to the project and industry standards Able to manage workload to support project delivery Knowledge of reporting and audit, including access to activity logs and document histories Familiarity with ETL tools like FME and GIS integrations Excellent communication and engagement skills Qualifications and Experience Degree in BIM/Design/Architecture/Civil or Mechanical Engineering, or a related field required Experience in working to ISO 19650 in a multi-agency environment Experience in design delivery and general civil engineering works. Key relationships: Operational Delivery Teams, Design, Planning, Construction, Information Management, Quality & Assurance. Project description The Ferrovial BAM Joint Venture (FBJV) has a successful history of delivering critical infrastructure for the UK on time and to budget together in joint venture partnership. They first worked together in 2010 as BFK, delivering three Crossrail contracts, including the longest stretch of tunnelling works between Royal Oak and Farringdon and Farringdon Station, the first central station to be completed on the Elizabeth Line. The team is also delivering the Silvertown Tunnel project together in East London and has been delivering excellence at each stage of HS2, such as Fusion JV for the Enabling Works packages, EKFB for the central Main Works Contract and now delivering the track infrastructure across the entire HS2 route.Please note that this job description does not represent a comprehensive list of activities and employees may be requested to undertake other reasonable duties. Seize the challenge. Move the world together! Innovative, creative, respectful, and diverse are some of the ways we describe ourselves. We are motivated by challenges, and we collaborate across our business units to move the world together. Your journey to a fulfilling career starts here! Ferrovial is an equal opportunity employer. We treat all jobs applications equally, regardless of gender, color, race, ethnicity, religion, national origin, age, disability, pregnancy, sexual orientation, gender identity and expression, covered veteran status or protected genetic information (each, a "Protected Class"), or any other protected class in accordance with applicable laws.

Location: On site / Tadcaster LS24, UK Job type: Permanent / Full-time Sector and subsector: Engineering General Salary: Competitive salary Principal Software Engineer Tadcaster, UK Purpose of the Role To lead the software delivery for complex bespoke automation projects. The Principal Software Engineer ensures that software is implemented to the highest standards, guides engineers through the development and commissioning process, delegates technical tasks, and ensures compliance with Software Design Specifications (SDS) and company procedures. Key Accountabilities / Responsibilities Lead and oversee software implementation for major automation projects. Create, review and validate SDS documents for accuracy and functional completeness. Delegate development tasks, monitor progress, and ensure standards are maintained across the project team. Conduct and lead SCRs for all major modules, ensuring clarity, quality, and traceability. Deliver software successfully through the commissioning phase for large or complex systems, coordinating software integration into the commissioning process. Act as the senior technical authority on projects, resolving issues, mentoring engineers, and supporting performance improvements. Work collaboratively, effectively, and efficiently across disciplines to ensure project success. Promote adherence to established development, documentation, and commissioning practices. Outputs/Deliverables Project-compliant software systems delivered to specification, standards and project time frames. Validated SCRs and approved documentation across team members. Fully commissioned systems with fully documented outcomes as per Mpac process. Delegated task tracking and technical mentoring. Travel to customer sites on occasion for Software support and solutions. Mpac Core Values Integrity Drive Expertise Knowledge and Experience Expert experience in control software development, including leading commissioning activities. Demonstrated experience leading software teams and projects from start to finish. Deep understanding of applying and validating SDS across project stages. Technical expertise in system-level diagnostics, and safety compliance and integration. Experience coordinating with multi-discipline teams during large system deliveries. Technical expertise in vision, robotics, or motion tuning. Technical Skills and Qualifications Expert-level PLC and HMI development across multiple platforms. Skilled in overseeing commissioning and managing technical escalations. Proficient in SCR practices and SDS interpretation. Experience with advanced automation technologies (robotics, vision, data). Familiarity with functional safety, standards compliance, and software lifecycle management. Degree in Engineering, Software, or related discipline. Relationship Working relationships with: Mechanical & Electrical Engineering, Production and Build, Commissioning, Project Managers and Service (aftercare) team. Mpac designs and manufactures automated packaging machines for companies worldwide. We operate in various segments of the Fast Moving Consumer Goods (FMCG) industry, including Healthcare, Food & Beverage, and Pharma. We are part of the Mpac Group, with production facilities in the United States, Canada, the United Kingdom, and the Netherlands, and sales and service offices in Singapore and Thailand. From these locations, we serve our customers globally.

Manager, IT Security (International) Location: United Kingdom Function: IT Reports to: VP, Global Security Infrastructure & Operations The Role We are seeking an experienced Manager, IT Security (International) to play a critical role in protecting our global technology environment from cyber threats. This is a senior, hands on cybersecurity role where you will design, deploy, and operate enterprise grade security systems while acting as a subject matter expert for security, privacy, and emerging technologies such as AI. This is an individual contributor role with accountability for regional IT security outcomes and the work of third party security partners. You will not directly manage employees but will have significant influence across IT Operations, Infrastructure, Applications, and leadership teams. Hain is the company behind many well known household brands, including Ella's Kitchen, Linda McCartney's, Harleys, Sun Pat, Yorkshire Provender, Cully & Sully and many more. This role offers the opportunity to work across a diverse, exciting portfolio of brands within a growing FMCG environment. You will work in a global, multi country enterprise environment, helping define and maintain a consistent, high performing security posture while leading investigations, strengthening defenses, and driving best practices across the organization. What You'll Be Doing Security Operations & Threat Management Deploy, tune and manage enterprise security platforms including SIEM, IDS/IPS, MDR/XDR, CSPM, email security, firewalls, and network security tools Monitor alerts, investigate suspicious activity, and adjust detection logic to reduce false positives and negatives Lead incident response activities including containment, forensic analysis, recovery, and root cause analysis Incident Response & Forensics Perform forensic analysis on network traffic, endpoints, logs, memory and malware samples Investigate and document security breaches and cybersecurity incidents Support breach response, evidence handling, and communications with internal and external stakeholders Security Architecture & Risk Management Participate in security architecture reviews for new systems and projects Support vulnerability assessments, penetration tests, and audits Work with IT teams to remediate vulnerabilities and reduce risk Governance, Compliance & Third-Party Risk Support SOX, GDPR, CCPA and other compliance activities Contribute to third party risk management and vendor due diligence Develop security standards, policies, and best practice documentation Training, Awareness & Resilience Support security awareness training and phishing simulations Participate in disaster recovery and business continuity planning and testing What We're Looking For Required Experience You will meet one of the following: Associate degree + 4 years in Information Security Bachelor's degree + 2 years in Information Security Or 6+ years in a relevant technical security role Preferred Certifications GIAC (GSEC, GCIH, GCED) (ISC) (CISSP, SSCP, CCSP, CGRC, ISSAP, ISSEP, ISSMP) EC Council (CEH, CPENT, CHFI, CND, ECIH, CTIA) CompTIA (Security+, CASP+) Technical & Professional Skills You will bring strong expertise in: SIEM and security monitoring, alert tuning and investigation Incident response and breach management Vulnerability scanning tools (Nessus, Qualys, Rapid7) Security frameworks such as NIST, ISO 27001, COBIT Data protection, DLP, and privacy regulations (GDPR, CCPA, HIPAA) Microsoft 365, SSO, MFA and identity security Windows & Linux systems, networking (TCP/IP), and security infrastructure Digital forensics, evidence handling, and eDiscovery Security awareness training and phishing simulations Understanding and safe use of AI tools and technologies You will also have: Excellent communication skills with technical and non-technical audiences Strong analytical and problem solving ability The ability to stay calm and effective in high pressure situations A passion for staying ahead of evolving cybersecurity threats Working Environment Global, multi country IT environment On call responsibilities including nights, weekends and holidays Occasional international travel Some overtime or adjusted hours may be required How Your Time Will Be Spent 70% - Security operations, incident response, technical projects 20% - Collaboration with IT Operations and Security teams 10% - Planning, documentation, reporting and research Ready to Apply? If this role sounds like it's for you, we'd love to hear from you - apply now and take the next step in your cybersecurity career.

About VIRTUS VIRTUS Data Centres is the UK's fastest growing data centre provider which owns, designs, builds and operates the country's most efficient and flexible data centres. Our ambition is to play a key role in enabling the next generation of digital infrastructure, delivering sustainable and innovative solutions while living our core values of Care, Helpful, Pride, Reliability, and Dedication. Job Summary Reporting to the Cluster Director the Data Centre Manager (DCM) is responsible for the day to day management and successful operation of the site. The scope includes Data Centre Management, customer implementations, operational continuity, reporting along with the day to day management of the VIRTUS team and 3rd party contractors. Duties and Responsibilities The role includes but is not limited to the following: Technical Resource: Managing FM Provider H&S and Compliance Responsible Operations Financial Budgeting. Site level Procurement. Site Risk Management. Supports ensuring all Emergency Operating Procedures (EOPs), Standard Operating Procedures (SOPs) and Method of Operations (MOP) are in place and accurate for their site(s). Provide assistance for other sites including peer review. Responsible for critical infrastructure asset management and asset lifecycle. Audit aware and support frequent audit process. Capacity management including power, floor space and assisting with forecasting loadings. Change management approval site level responsibility. Support the FM team with Incident and problem management. Managing new and existing customer requirements (site tours, reporting and service reviews etc). Responsible for the day to day operations and customer requirements including small projects. Participation on Data Centre scenario testing, track and log issues with any lessons learned. Responsible for managing the internal cabling (and external carrier fibres brought into the building) to a high standard. Manage equipment lifecycle including budgeting, technical feasibility, critical spares, operational risk reduction and improvement planning. Site Availability All activities the role is involved with must be focused on zero downtime and adequate risk analysis and mitigation. Awareness of customer contractual SLA's and KPI's. Responsible for managing and escalating any potential customer affecting issues. DCM is part of the incident response process and may be required to respond out of hours. Third Party Monitoring Supports for the day to day performance management of FM Service Provider ensuring all sub Vendors work is completed to a high standard. Team Management Create a positive, team work focused environment on site, including with FM and 3rd party providers, encourage cross departmental collaborative working and lead by example. Actively manage and coach your direct reports, creating opportunities to share knowledge and continuous improvement. There will be occasions where the Data Centre Manager is required to attend site in the event of unplanned circumstances. Ensure that the team know the correct escalation processes for all issues. Planned Preventative Maintenance Validating all PPM's are completed on time, managing any faults or advisories that have been reported are logged and tracked through to completion. Reporting Assist with monthly reporting on customer power usage, PUE, capacity, trackers, board packs and ensuring all information is correct and delivered on time. Quality updates for the daily call and attendance at weekly / monthly service review, maintenance and construction meetings. General Responsibilities Ensure the provision of a safe and healthy working environment, and ensure compliance with all Company policies and procedures, as well as client site policies, procedures and working arrangements, as required. Ensure the Data Centre is visually kept to a high standard at all times. Any other reasonable requests made by your line manager. Normal working hours are Monday to Friday, with the requirement to participate in the escalation management on call rota and working out-of-hours, to oversee critical work and manage the escalation of serious issues on sites. Person Specification Experience in a Data Centre or other similar critical Management role. Experience of managing a team and ability to create and maintain a positive team environment. Strong and demonstrable process management and development experience in a live operational environment. Extensive real time Incident / Fault management experience in a business-critical environment. Managing 3rd party suppliers to deliver against stringent SLA's. Financial and Budget Management. Good understanding of Health and Safety, ISO standards, and compliance, BMS, PMS, fire systems. Knowledge of Data Centre Customer installations, such as racks, HAC, cabling, cross connects, power, testing and customer acceptance. Customer ticket logging systems. MAXIMO and Service Now desired. Attention to detail with high personal standards and the desire to complete tasks on time. This role comes with an on-call element, which will require the post holder to participate in an out-of-hours on-call escalation rota. In line with VIRTUS' Vetting Policy, the successful applicant must be willing to undergo a BS7858 screening process. VIRTUS is an equal opportunity employer. As part of our commitment to fight for equality, we work to ensure a fair and consistent interview process. We celebrate diversity and we are committed to an inclusive work environment. We reserve the right to close this post for applications should sufficient applications be received. Search Firm Representatives Please Read Carefully VIRTUS Data Centres does not accept unsolicited support from search firms for employment openings. CVs/resumes submitted by search firms to any VIRTUS employee without an active, written search agreement for a specified role will become the property of VIRTUS. No fees will be paid for candidates hired from agency submissions made without such an agreement. Existing agency partnerships must adhere to position-specific terms outlined in their agreements. Please refrain from calling or emailing regarding this matter.