Location: Bristol or Manchester This is a unique opportunity to join the Government Digital Service (GDS) and work on data.gov.uk , the UK's central hub for open data. You'll play a key role in transforming how data is shared, accessed and understood, helping improve transparency, innovation and public services across the UK. At GDS, your work has real impact. You'll collaborate with some of the most skilled digital professionals in government, solving complex challenges and delivering meaningful change at a national scale. About the role As a Content Designer for data.gov.uk, you'll shape how users find, understand and interact with public sector data. This is a hands-on, user-centred role where you'll design and deliver clear, accessible content that supports a wide range of users, from policymakers to developers to the general public. You'll be part of an agile, multidisciplinary team working to modernise data.gov.uk into a more reliable, accessible and user-focused platform. Using research, insights and continuous feedback, you'll help ensure content meets user needs while supporting wider government priorities around transparency, data reuse and innovation. What you'll be doing Design and deliver user-centred content that is clear, accessible and easy to understand Use data, analytics and user research to inform content decisions and improvements Work across the full delivery lifecycle, from discovery through to live service and iteration Collaborate closely with user researchers, designers, developers and product managers Support end-to-end user journeys , ensuring content aligns with service outcomes Create and manage content artefacts such as user stories, content plans and prototypes Ensure content meets GOV.UK standards , accessibility requirements and quality expectations Work with policy, legal and delivery stakeholders to balance user needs and requirements Contribute to the wider content design community across GDS and government What we're looking for Strong experience in: Writing, editing and publishing digital content in a user-centred way Using content management systems and structured publishing processes Using analytics, user research and feedback to continuously improve content Experience of: Working in agile environments , managing multiple priorities and adapting to change Collaborating with stakeholders and tailoring communication to different audiences Explaining decisions clearly using evidence and user insight Interested? This partner post gives you a quick overview Click through to the full Civil Service Jobs advert to find out more and apply.
26/05/2026
Full time
Location: Bristol or Manchester This is a unique opportunity to join the Government Digital Service (GDS) and work on data.gov.uk , the UK's central hub for open data. You'll play a key role in transforming how data is shared, accessed and understood, helping improve transparency, innovation and public services across the UK. At GDS, your work has real impact. You'll collaborate with some of the most skilled digital professionals in government, solving complex challenges and delivering meaningful change at a national scale. About the role As a Content Designer for data.gov.uk, you'll shape how users find, understand and interact with public sector data. This is a hands-on, user-centred role where you'll design and deliver clear, accessible content that supports a wide range of users, from policymakers to developers to the general public. You'll be part of an agile, multidisciplinary team working to modernise data.gov.uk into a more reliable, accessible and user-focused platform. Using research, insights and continuous feedback, you'll help ensure content meets user needs while supporting wider government priorities around transparency, data reuse and innovation. What you'll be doing Design and deliver user-centred content that is clear, accessible and easy to understand Use data, analytics and user research to inform content decisions and improvements Work across the full delivery lifecycle, from discovery through to live service and iteration Collaborate closely with user researchers, designers, developers and product managers Support end-to-end user journeys , ensuring content aligns with service outcomes Create and manage content artefacts such as user stories, content plans and prototypes Ensure content meets GOV.UK standards , accessibility requirements and quality expectations Work with policy, legal and delivery stakeholders to balance user needs and requirements Contribute to the wider content design community across GDS and government What we're looking for Strong experience in: Writing, editing and publishing digital content in a user-centred way Using content management systems and structured publishing processes Using analytics, user research and feedback to continuously improve content Experience of: Working in agile environments , managing multiple priorities and adapting to change Collaborating with stakeholders and tailoring communication to different audiences Explaining decisions clearly using evidence and user insight Interested? This partner post gives you a quick overview Click through to the full Civil Service Jobs advert to find out more and apply.
Location: Birmingham, Cardiff, Edinburgh, Exeter, Ipswich, Leeds, Manchester, Newcastle, Nottingham At the Insolvency Service, your work will help shape services used by thousands of people each year. You'll join a multidisciplinary team focused on designing better, more inclusive services, ensuring real user needs are understood and reflected in everything we build. About the role As a Senior User Researcher , you'll lead research across digital services, helping teams understand users and design services that work for everyone, including those with complex or vulnerable needs. You'll work closely with designers, product managers and delivery teams, shaping decisions through insight and ensuring services meet high standards for quality, accessibility and usability. What you'll be doing Plan and deliver user research activities across the product lifecycle Lead research with a diverse range of users , including hard-to-reach groups Turn research into clear, actionable insights that influence decisions Support teams to adopt user-centred design and agile practices Design and run interviews, workshops and usability testing Use data and metrics to strengthen understanding of user needs Help teams meet the Government Service Standard Lead and mentor junior user researchers Build and improve user research practices across the organisation What we're looking for Strong experience delivering user research in real-world environments Ability to design and deliver inclusive research with diverse users Experience using qualitative research methods effectively Ability to turn findings into clear, compelling, evidence-based insights Experience influencing stakeholders and gaining support for research Experience working in multidisciplinary teams Ability to support and develop junior researchers Interested? This partner post gives you a quick overview Click through to the full Civil Service Jobs advert to find out more and apply.
26/05/2026
Full time
Location: Birmingham, Cardiff, Edinburgh, Exeter, Ipswich, Leeds, Manchester, Newcastle, Nottingham At the Insolvency Service, your work will help shape services used by thousands of people each year. You'll join a multidisciplinary team focused on designing better, more inclusive services, ensuring real user needs are understood and reflected in everything we build. About the role As a Senior User Researcher , you'll lead research across digital services, helping teams understand users and design services that work for everyone, including those with complex or vulnerable needs. You'll work closely with designers, product managers and delivery teams, shaping decisions through insight and ensuring services meet high standards for quality, accessibility and usability. What you'll be doing Plan and deliver user research activities across the product lifecycle Lead research with a diverse range of users , including hard-to-reach groups Turn research into clear, actionable insights that influence decisions Support teams to adopt user-centred design and agile practices Design and run interviews, workshops and usability testing Use data and metrics to strengthen understanding of user needs Help teams meet the Government Service Standard Lead and mentor junior user researchers Build and improve user research practices across the organisation What we're looking for Strong experience delivering user research in real-world environments Ability to design and deliver inclusive research with diverse users Experience using qualitative research methods effectively Ability to turn findings into clear, compelling, evidence-based insights Experience influencing stakeholders and gaining support for research Experience working in multidisciplinary teams Ability to support and develop junior researchers Interested? This partner post gives you a quick overview Click through to the full Civil Service Jobs advert to find out more and apply.
Locations: Newport The Intellectual Property Office (IPO) is looking for a Senior Interaction Designer to lead user-centred design across critical public services. This is an opportunity to work on large-scale transformation programmes, solving complex challenges and creating intuitive, accessible experiences that genuinely make a difference to users. About the role At IPO, you'll be part of a multidisciplinary team designing and improving public services that people rely on every day. You'll play a key role in shaping how services work from end to end, turning user needs into simple, effective digital experiences. This is a senior role where you'll not only deliver high-quality design work, but also influence best practice across teams, champion accessibility and help grow design capability within the organisation. What you'll be doing Designing user-centred services across complex transformation programmes Creating user journeys, prototypes and interaction designs across multiple channels Collaborating with researchers, developers and stakeholders to turn insights into practical solutions Using data and evidence to inform and justify design decisions Championing high-quality, accessible design aligned to GOV.UK standards Promoting reusable design patterns and consistent user experiences Leading design activities such as critiques, workshops and design reviews Mentoring and supporting other designers to grow their skills What we're looking for Experience working in agile, multidisciplinary teams delivering user-centred design Strong ability to design accessible, inclusive digital services Experience producing key design outputs (user journeys, service blueprints, site maps) Proficiency in tools such as Figma, Adobe XD or GOV.UK Prototype Kit Experience conducting or supporting usability testing Strong understanding of GOV.UK Design System and Service Standards Ability to influence teams and promote best practice design Experience mentoring or coaching other designers Interested? This partner post gives you a quick overview Click through to the full Civil Service Jobs advert to find out more and apply.
26/05/2026
Full time
Locations: Newport The Intellectual Property Office (IPO) is looking for a Senior Interaction Designer to lead user-centred design across critical public services. This is an opportunity to work on large-scale transformation programmes, solving complex challenges and creating intuitive, accessible experiences that genuinely make a difference to users. About the role At IPO, you'll be part of a multidisciplinary team designing and improving public services that people rely on every day. You'll play a key role in shaping how services work from end to end, turning user needs into simple, effective digital experiences. This is a senior role where you'll not only deliver high-quality design work, but also influence best practice across teams, champion accessibility and help grow design capability within the organisation. What you'll be doing Designing user-centred services across complex transformation programmes Creating user journeys, prototypes and interaction designs across multiple channels Collaborating with researchers, developers and stakeholders to turn insights into practical solutions Using data and evidence to inform and justify design decisions Championing high-quality, accessible design aligned to GOV.UK standards Promoting reusable design patterns and consistent user experiences Leading design activities such as critiques, workshops and design reviews Mentoring and supporting other designers to grow their skills What we're looking for Experience working in agile, multidisciplinary teams delivering user-centred design Strong ability to design accessible, inclusive digital services Experience producing key design outputs (user journeys, service blueprints, site maps) Proficiency in tools such as Figma, Adobe XD or GOV.UK Prototype Kit Experience conducting or supporting usability testing Strong understanding of GOV.UK Design System and Service Standards Ability to influence teams and promote best practice design Experience mentoring or coaching other designers Interested? This partner post gives you a quick overview Click through to the full Civil Service Jobs advert to find out more and apply.
Location: Bristol, Swansea, Leeds, Nottingham, Newcastle, Oldham, Birmingham, Yeading Want to design services that make a real difference to people's everyday lives? At the Driver and Vehicle Standards Agency (DVSA), you'll help shape services used by drivers, businesses and the public across the UK. You'll work in multidisciplinary teams to design simpler, more effective services, using data and evidence to improve how people interact with government. About the role As a Senior Service Designer , you'll lead the design of end-to-end services, ensuring they are user-centred, accessible and meet the Government Service Standard. You'll work closely with product managers, researchers, developers and policy colleagues to turn insights into practical design solutions. This is a delivery-focused role where you'll help shape services from early discovery through to live implementation and continuous improvement. What you'll be doing Design end-to-end services that meet the Government Service Standard Lead activities such as journey mapping, prototyping and workshops Turn research and data into clear, actionable service designs Ensure services meet accessibility and public sector standards Collaborate across multidisciplinary teams to deliver user-centred services Develop and prototype user-facing features and service improvements Support the use of the GDS Design System and best practice Help build and strengthen the service design community Communicate design ideas clearly to technical and non-technical stakeholders What we're looking for Essential: Experience designing end-to-end services and user journeys Strong understanding of human-centred and inclusive design Experience working in agile, multidisciplinary teams Ability to prototype and iterate quickly with teams Strong communication skills, translating complex ideas clearly Understanding of accessibility standards and designing within constraints Knowledge of interaction design, information architecture and prototyping Desirable Experience building prototypes using HTML, CSS or GOV.UK Prototype Kit Knowledge of JavaScript Interested? This partner post gives you a quick overview Click through to the full Civil Service Jobs advert to find out more and apply.
26/05/2026
Full time
Location: Bristol, Swansea, Leeds, Nottingham, Newcastle, Oldham, Birmingham, Yeading Want to design services that make a real difference to people's everyday lives? At the Driver and Vehicle Standards Agency (DVSA), you'll help shape services used by drivers, businesses and the public across the UK. You'll work in multidisciplinary teams to design simpler, more effective services, using data and evidence to improve how people interact with government. About the role As a Senior Service Designer , you'll lead the design of end-to-end services, ensuring they are user-centred, accessible and meet the Government Service Standard. You'll work closely with product managers, researchers, developers and policy colleagues to turn insights into practical design solutions. This is a delivery-focused role where you'll help shape services from early discovery through to live implementation and continuous improvement. What you'll be doing Design end-to-end services that meet the Government Service Standard Lead activities such as journey mapping, prototyping and workshops Turn research and data into clear, actionable service designs Ensure services meet accessibility and public sector standards Collaborate across multidisciplinary teams to deliver user-centred services Develop and prototype user-facing features and service improvements Support the use of the GDS Design System and best practice Help build and strengthen the service design community Communicate design ideas clearly to technical and non-technical stakeholders What we're looking for Essential: Experience designing end-to-end services and user journeys Strong understanding of human-centred and inclusive design Experience working in agile, multidisciplinary teams Ability to prototype and iterate quickly with teams Strong communication skills, translating complex ideas clearly Understanding of accessibility standards and designing within constraints Knowledge of interaction design, information architecture and prototyping Desirable Experience building prototypes using HTML, CSS or GOV.UK Prototype Kit Knowledge of JavaScript Interested? This partner post gives you a quick overview Click through to the full Civil Service Jobs advert to find out more and apply.
Location: Newport Join the Intellectual Property Office (IPO) at a time of real ambition and transformation. As a Senior Business Analyst , you'll play a key role in designing and improving services that make a real difference. You'll work in agile teams, collaborate across disciplines, and help turn complex ideas into practical, user-focused solutions. About the role You'll be part of a supportive and well-established Business Analysis community, working across the full project and service lifecycle. This is a hands-on role where you'll lead analysis activities, shape requirements and influence how services are designed and delivered. Working closely with product managers, designers, developers and data specialists, you'll help ensure solutions meet user needs, business goals and technical standards. You'll also have the opportunity to mentor others and contribute to growing and strengthening the BA profession within IPO. What you'll be doing Work with product managers to shape and refine user stories Gather and analyse requirements, processes and workflows Translate business needs into clear, actionable outcomes Contribute to agile ceremonies such as refinement and three amigos sessions Present insights and recommendations to a range of stakeholders Collaborate with teams across IPO, partners and suppliers Support and mentor other Business Analysts Help develop and promote best practice within the BA community What we're looking for Strong experience in Business Analysis within digital or software delivery environments Confident working in agile, multidisciplinary teams Excellent analytical and problem-solving skills Ability to communicate complex information clearly to different audiences Experience managing stakeholders and building strong working relationships Comfortable influencing decisions and gaining consensus Passion for mentoring others and promoting best practice Relevant qualification (BCS Diploma in Business Analysis or equivalent) Interested? This partner post gives you a quick overview Click through to the full Civil Service Jobs advert to find out more and apply.
26/05/2026
Full time
Location: Newport Join the Intellectual Property Office (IPO) at a time of real ambition and transformation. As a Senior Business Analyst , you'll play a key role in designing and improving services that make a real difference. You'll work in agile teams, collaborate across disciplines, and help turn complex ideas into practical, user-focused solutions. About the role You'll be part of a supportive and well-established Business Analysis community, working across the full project and service lifecycle. This is a hands-on role where you'll lead analysis activities, shape requirements and influence how services are designed and delivered. Working closely with product managers, designers, developers and data specialists, you'll help ensure solutions meet user needs, business goals and technical standards. You'll also have the opportunity to mentor others and contribute to growing and strengthening the BA profession within IPO. What you'll be doing Work with product managers to shape and refine user stories Gather and analyse requirements, processes and workflows Translate business needs into clear, actionable outcomes Contribute to agile ceremonies such as refinement and three amigos sessions Present insights and recommendations to a range of stakeholders Collaborate with teams across IPO, partners and suppliers Support and mentor other Business Analysts Help develop and promote best practice within the BA community What we're looking for Strong experience in Business Analysis within digital or software delivery environments Confident working in agile, multidisciplinary teams Excellent analytical and problem-solving skills Ability to communicate complex information clearly to different audiences Experience managing stakeholders and building strong working relationships Comfortable influencing decisions and gaining consensus Passion for mentoring others and promoting best practice Relevant qualification (BCS Diploma in Business Analysis or equivalent) Interested? This partner post gives you a quick overview Click through to the full Civil Service Jobs advert to find out more and apply.
Location: National Join Justice Digital, Data and Science and help shape services that support the UK justice system. As a Content Designer , you'll work on high-impact digital services, making complex information simpler, clearer and more accessible for a wide range of users. With multiple roles available, this is a great opportunity to be part of something meaningful, designing content that helps people navigate important services when they need them most. About the role You'll design and deliver user-centred content across a range of digital services, working in agile teams to improve how people interact with justice services. From shaping new services to improving existing journeys, you'll play a key role in making content clear, accessible and easy to use. You'll collaborate closely with designers, researchers and developers, using data and insights to make informed decisions. This is a role where you'll have real influence, helping teams understand user needs and ensuring content meets high standards across government. What you'll be doing Create and improve clear, user-focused content for digital services Turn complex processes into simple, understandable content Use data, research and user insights to shape decisions Work in agile teams to design and iterate content quickly Collaborate with stakeholders across teams and disciplines Ensure content meets accessibility standards and style guidelines Support consistent, high-quality content across services What we're looking for Experience creating user-centred content for digital platforms Strong ability to simplify complex information Confident working with data, research and evidence to inform decisions Comfortable working in fast-paced, agile environments Strong communication and stakeholder engagement skills Understanding of accessibility standards and inclusive design Ability to balance multiple user needs and priorities Passion for improving user experience across public services Interested? This partner post gives you a quick overview Click through to the full Civil Service Jobs advert to find out more and apply.
26/05/2026
Full time
Location: National Join Justice Digital, Data and Science and help shape services that support the UK justice system. As a Content Designer , you'll work on high-impact digital services, making complex information simpler, clearer and more accessible for a wide range of users. With multiple roles available, this is a great opportunity to be part of something meaningful, designing content that helps people navigate important services when they need them most. About the role You'll design and deliver user-centred content across a range of digital services, working in agile teams to improve how people interact with justice services. From shaping new services to improving existing journeys, you'll play a key role in making content clear, accessible and easy to use. You'll collaborate closely with designers, researchers and developers, using data and insights to make informed decisions. This is a role where you'll have real influence, helping teams understand user needs and ensuring content meets high standards across government. What you'll be doing Create and improve clear, user-focused content for digital services Turn complex processes into simple, understandable content Use data, research and user insights to shape decisions Work in agile teams to design and iterate content quickly Collaborate with stakeholders across teams and disciplines Ensure content meets accessibility standards and style guidelines Support consistent, high-quality content across services What we're looking for Experience creating user-centred content for digital platforms Strong ability to simplify complex information Confident working with data, research and evidence to inform decisions Comfortable working in fast-paced, agile environments Strong communication and stakeholder engagement skills Understanding of accessibility standards and inclusive design Ability to balance multiple user needs and priorities Passion for improving user experience across public services Interested? This partner post gives you a quick overview Click through to the full Civil Service Jobs advert to find out more and apply.
Location: Glasgow, Edinburgh As a Content Designer , you'll play a vital role in making complex information clear, usable and inclusive. If you're passionate about improving user journeys and creating content that genuinely helps people, this is a role where your work will have real impact. About the role You'll work across the full content lifecycle, from discovery and research through to design, testing and continuous improvement. This is a hands-on role where you'll design content for digital and offline channels, ensuring it meets user needs while supporting organisational goals. Working in agile, multidisciplinary teams, you'll collaborate with designers, developers and stakeholders to shape services and improve end-to-end user experiences. You'll also help influence how content is created across the organisation, contributing to best practice and continuous improvement. What you'll be doing Design and deliver clear, accessible and user-focused content Work across the full content lifecycle, from research to publishing and review Collaborate with multidisciplinary teams to shape services and user journeys Use data, research and insights to inform content decisions Manage stakeholder relationships and guide content approval processes Run co-design sessions and support collaborative working Ensure content meets accessibility standards and best practice Contribute to content audits, planning and community activities What we're looking for Experience designing and delivering user-focused content for digital services Strong understanding of content design principles and accessibility (e.g. WCAG) Experience working with content management systems and basic HTML Confident working in agile environments and multidisciplinary teams Ability to use data, research and evidence to shape decisions Strong communication skills, able to explain and influence clearly Experience managing stakeholders and balancing competing user needs Proactive, organised and comfortable managing your own workload Passion for improving services and contributing to best practice Interested? This partner post gives you a quick overview Click through to the full Civil Service Jobs advert to find out more and apply.
26/05/2026
Full time
Location: Glasgow, Edinburgh As a Content Designer , you'll play a vital role in making complex information clear, usable and inclusive. If you're passionate about improving user journeys and creating content that genuinely helps people, this is a role where your work will have real impact. About the role You'll work across the full content lifecycle, from discovery and research through to design, testing and continuous improvement. This is a hands-on role where you'll design content for digital and offline channels, ensuring it meets user needs while supporting organisational goals. Working in agile, multidisciplinary teams, you'll collaborate with designers, developers and stakeholders to shape services and improve end-to-end user experiences. You'll also help influence how content is created across the organisation, contributing to best practice and continuous improvement. What you'll be doing Design and deliver clear, accessible and user-focused content Work across the full content lifecycle, from research to publishing and review Collaborate with multidisciplinary teams to shape services and user journeys Use data, research and insights to inform content decisions Manage stakeholder relationships and guide content approval processes Run co-design sessions and support collaborative working Ensure content meets accessibility standards and best practice Contribute to content audits, planning and community activities What we're looking for Experience designing and delivering user-focused content for digital services Strong understanding of content design principles and accessibility (e.g. WCAG) Experience working with content management systems and basic HTML Confident working in agile environments and multidisciplinary teams Ability to use data, research and evidence to shape decisions Strong communication skills, able to explain and influence clearly Experience managing stakeholders and balancing competing user needs Proactive, organised and comfortable managing your own workload Passion for improving services and contributing to best practice Interested? This partner post gives you a quick overview Click through to the full Civil Service Jobs advert to find out more and apply.
Overview At AtkinsRéalis, we are a world leading design, engineering, and project management organisation, connecting people, data, and technology to transform infrastructure and energy systems. Our team delivers innovative data and digital solutions across the UK nuclear industry. We are looking for an ambitious Graduate Data Analyst to support the delivery of reporting, data, and automation solutions. This is an excellent opportunity to gain hands on experience working with Power BI, Power Apps, Power Automate, and Excel, while contributing to real client projects. Your role Data Analysis & Reporting Support the development and maintenance of dashboards, reports, and data tools. Work with data from multiple sources, helping to prepare, clean, and analyse it. Assist in transforming data into clear, useful insights for stakeholders. Data Quality & Data Handling Help identify and resolve data issues such as missing values, duplication, and inconsistent formatting. Support data cleansing, validation, and standardisation activities. Contribute to improving the quality and consistency of data across systems. Power Platform Development Support the development of Power Apps for data capture and workflows. Assist in building Power Automate flows to reduce manual processes. Help improve and maintain existing digital tools. Excel & Data Tools Work with structured Excel templates for data collection and reporting. Support improvements to existing manual processes. Assist in transitioning Excel based processes into automated solutions. Stakeholder & Team Support Work with team members to understand data requirements and reporting needs. Support communication with stakeholders and assist in delivering solutions. Contribute to a collaborative team environment. About you Degree in Data, Engineering, Computer Science, Mathematics or similar. Basic understanding of Power BI, Excel, or data analysis tools. Interest in Power Platform tools (Power Apps / Power Automate). Strong attention to detail and problem solving approach. Good communication skills. Desirable Exposure to Power BI, Power Query, or dashboards. Awareness of automation tools (Power Automate, VBA, etc.). Interest in data quality, analytics, or digital transformation. Rewards & benefits Explore the rewards and benefits that help you thrive - at every stage of your life and your career. Enjoy competitive salaries, employee rewards and a brilliant range of benefits you can tailor to suit your own health, wellbeing, financial and lifestyle choices. Make the most of a myriad of opportunities for training and professional development to grow your skills and expertise. And combine our hybrid working culture and flexible holiday allowances to balance a great job and fulfilling personal life. Be rewarded. Find out more. About AtkinsRéalis We're AtkinsRéalis, a world class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people. Find out more. Additional information Security clearance This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance. We are committed to creating a culture where everyone feels that they belong - a place where we can all be ourselves, thrive and develop to be the best we can be. So, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee resource groups to support all employees. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability. As a Disability Confident Leader, we are committed to offering an interview to all applicants who have a disability and meet the essential criteria. If you would like to be considered under this commitment, please let us know at the application stage.
26/05/2026
Full time
Overview At AtkinsRéalis, we are a world leading design, engineering, and project management organisation, connecting people, data, and technology to transform infrastructure and energy systems. Our team delivers innovative data and digital solutions across the UK nuclear industry. We are looking for an ambitious Graduate Data Analyst to support the delivery of reporting, data, and automation solutions. This is an excellent opportunity to gain hands on experience working with Power BI, Power Apps, Power Automate, and Excel, while contributing to real client projects. Your role Data Analysis & Reporting Support the development and maintenance of dashboards, reports, and data tools. Work with data from multiple sources, helping to prepare, clean, and analyse it. Assist in transforming data into clear, useful insights for stakeholders. Data Quality & Data Handling Help identify and resolve data issues such as missing values, duplication, and inconsistent formatting. Support data cleansing, validation, and standardisation activities. Contribute to improving the quality and consistency of data across systems. Power Platform Development Support the development of Power Apps for data capture and workflows. Assist in building Power Automate flows to reduce manual processes. Help improve and maintain existing digital tools. Excel & Data Tools Work with structured Excel templates for data collection and reporting. Support improvements to existing manual processes. Assist in transitioning Excel based processes into automated solutions. Stakeholder & Team Support Work with team members to understand data requirements and reporting needs. Support communication with stakeholders and assist in delivering solutions. Contribute to a collaborative team environment. About you Degree in Data, Engineering, Computer Science, Mathematics or similar. Basic understanding of Power BI, Excel, or data analysis tools. Interest in Power Platform tools (Power Apps / Power Automate). Strong attention to detail and problem solving approach. Good communication skills. Desirable Exposure to Power BI, Power Query, or dashboards. Awareness of automation tools (Power Automate, VBA, etc.). Interest in data quality, analytics, or digital transformation. Rewards & benefits Explore the rewards and benefits that help you thrive - at every stage of your life and your career. Enjoy competitive salaries, employee rewards and a brilliant range of benefits you can tailor to suit your own health, wellbeing, financial and lifestyle choices. Make the most of a myriad of opportunities for training and professional development to grow your skills and expertise. And combine our hybrid working culture and flexible holiday allowances to balance a great job and fulfilling personal life. Be rewarded. Find out more. About AtkinsRéalis We're AtkinsRéalis, a world class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people. Find out more. Additional information Security clearance This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance. We are committed to creating a culture where everyone feels that they belong - a place where we can all be ourselves, thrive and develop to be the best we can be. So, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee resource groups to support all employees. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability. As a Disability Confident Leader, we are committed to offering an interview to all applicants who have a disability and meet the essential criteria. If you would like to be considered under this commitment, please let us know at the application stage.
Business Analyst Content Strategy, Contentful & Headless CMS We're looking for an experienced Business Analyst to join our Content Domain team and help shape the next phase of our headless content platform evolution. This is a hybrid strategic and delivery-focused role, combining business analysis, structured content modelling and content system enablement. You'll help evolve the organisation from a centralised "content gatekeeper" model to a scalable, self-service approach that enables Product, UX and Engineering teams to move faster with greater consistency, confidence and reuse. Working closely with Product, Experience Design, Engineering and Platform teams, you'll help define scalable, reusable and API-ready content structures that support modern digital experiences across multiple channels and touchpoints. Over the past year, we've made significant progress adopting a headless CMS approach using Contentful, enabling structured content reuse across a growing range of digital experiences and channels. As adoption has scaled across teams, several common challenges have emerged: Existing content models are difficult to discover and understand Reuse versus new model creation is inconsistent Documentation is fragmented and hard to navigate Design and modelling decisions are often reviewed too late in delivery cycles The Content Domain team has become heavily relied upon for tactical guidance and approvals This role has been created to address both immediate delivery needs and the long-term evolution of our content operating model. You'll play a key role in improving how content is designed, governed, documented and consumed across the organisation. This is an initial 6 month contract (outside IR35) Key Responsibilities Business Analysis & Content Modelling Initially, the role will focus heavily on supporting active delivery initiatives across multiple product and experience teams. You will: Partner with Product Managers, UX Designers and Engineering teams to understand customer journeys, business goals and content requirements Facilitate discovery workshops and content modelling activities Translate UX, design and product requirements into scalable Contentful content models Identify opportunities for reuse, extension and rationalisation of existing models Support the design of reusable, scalable and API-ready content structures Support high-priority initiatives including campaigns, experimentation and personalisation capabilities Collaborate closely with engineers to ensure content models are optimised for downstream consumption and platform performance Support GraphQL consumption patterns and modern content delivery architectures Help reduce delivery friction and accelerate time-to-market across teams Content Strategy & Enablement Alongside delivery responsibilities, you'll help shape the future operating model for content across the organisation. You will: Support the definition of standards, governance approaches and reusable modelling patterns Contribute to the evolution of a scalable enterprise content architecture strategy Help establish decentralised, self service content modelling and publishing capabilities Support the creation of a discoverable Content Domain Design Library inspired by modern design system principles Improve visibility and understanding of existing models, dependencies and usage patterns Help define approaches for documenting model intent, API usage and downstream implementation guidance Improve onboarding and enablement for Product, UX and Engineering teams Reduce dependency on central Content Domain support through better tooling, documentation and discoverability Drive alignment between UX design systems, content structures and engineering implementation We're looking for someone with a strong combination of business analysis, content architecture and delivery experience. You should have: Strong experience working with headless CMS platforms, ideally Contentful Understanding of structured content modelling and content architecture principles Experience working with reusable, scalable and governed content schemas Understanding of taxonomy design, schema governance and content reuse patterns Experience translating UX and product requirements into structured content models Hands on experience working with GraphQL and API-driven content delivery environments Good understanding of how structured content is consumed across modern digital applications Working knowledge of TypeScript and modern frontend engineering environments Experience collaborating closely with software engineers and platform teams Understanding of modern design system thinking and its application to content systems Experience improving self service enablement models, documentation systems or discoverable libraries Strong facilitation, communication and stakeholder management skills Competitive Rates Flexible working arrangements Opportunities for professional development and career advancement within a global company A dynamic, innovative, and supportive work environment, where your ideas and contributions are valued The chance to work on cutting edge projects that are transforming the industry Most of all you get to work with a bunch of great people, where the whole team owns the project together in a politics free environment. Our culture reflects our lean and self organisation attitude. We encourage our colleagues to take risks, make decisions, work in a collaborative way and talk to everyone to enhance communication. Freedom and Responsibility go hand in hand, and we value commitment, feedback, and empathy.
26/05/2026
Full time
Business Analyst Content Strategy, Contentful & Headless CMS We're looking for an experienced Business Analyst to join our Content Domain team and help shape the next phase of our headless content platform evolution. This is a hybrid strategic and delivery-focused role, combining business analysis, structured content modelling and content system enablement. You'll help evolve the organisation from a centralised "content gatekeeper" model to a scalable, self-service approach that enables Product, UX and Engineering teams to move faster with greater consistency, confidence and reuse. Working closely with Product, Experience Design, Engineering and Platform teams, you'll help define scalable, reusable and API-ready content structures that support modern digital experiences across multiple channels and touchpoints. Over the past year, we've made significant progress adopting a headless CMS approach using Contentful, enabling structured content reuse across a growing range of digital experiences and channels. As adoption has scaled across teams, several common challenges have emerged: Existing content models are difficult to discover and understand Reuse versus new model creation is inconsistent Documentation is fragmented and hard to navigate Design and modelling decisions are often reviewed too late in delivery cycles The Content Domain team has become heavily relied upon for tactical guidance and approvals This role has been created to address both immediate delivery needs and the long-term evolution of our content operating model. You'll play a key role in improving how content is designed, governed, documented and consumed across the organisation. This is an initial 6 month contract (outside IR35) Key Responsibilities Business Analysis & Content Modelling Initially, the role will focus heavily on supporting active delivery initiatives across multiple product and experience teams. You will: Partner with Product Managers, UX Designers and Engineering teams to understand customer journeys, business goals and content requirements Facilitate discovery workshops and content modelling activities Translate UX, design and product requirements into scalable Contentful content models Identify opportunities for reuse, extension and rationalisation of existing models Support the design of reusable, scalable and API-ready content structures Support high-priority initiatives including campaigns, experimentation and personalisation capabilities Collaborate closely with engineers to ensure content models are optimised for downstream consumption and platform performance Support GraphQL consumption patterns and modern content delivery architectures Help reduce delivery friction and accelerate time-to-market across teams Content Strategy & Enablement Alongside delivery responsibilities, you'll help shape the future operating model for content across the organisation. You will: Support the definition of standards, governance approaches and reusable modelling patterns Contribute to the evolution of a scalable enterprise content architecture strategy Help establish decentralised, self service content modelling and publishing capabilities Support the creation of a discoverable Content Domain Design Library inspired by modern design system principles Improve visibility and understanding of existing models, dependencies and usage patterns Help define approaches for documenting model intent, API usage and downstream implementation guidance Improve onboarding and enablement for Product, UX and Engineering teams Reduce dependency on central Content Domain support through better tooling, documentation and discoverability Drive alignment between UX design systems, content structures and engineering implementation We're looking for someone with a strong combination of business analysis, content architecture and delivery experience. You should have: Strong experience working with headless CMS platforms, ideally Contentful Understanding of structured content modelling and content architecture principles Experience working with reusable, scalable and governed content schemas Understanding of taxonomy design, schema governance and content reuse patterns Experience translating UX and product requirements into structured content models Hands on experience working with GraphQL and API-driven content delivery environments Good understanding of how structured content is consumed across modern digital applications Working knowledge of TypeScript and modern frontend engineering environments Experience collaborating closely with software engineers and platform teams Understanding of modern design system thinking and its application to content systems Experience improving self service enablement models, documentation systems or discoverable libraries Strong facilitation, communication and stakeholder management skills Competitive Rates Flexible working arrangements Opportunities for professional development and career advancement within a global company A dynamic, innovative, and supportive work environment, where your ideas and contributions are valued The chance to work on cutting edge projects that are transforming the industry Most of all you get to work with a bunch of great people, where the whole team owns the project together in a politics free environment. Our culture reflects our lean and self organisation attitude. We encourage our colleagues to take risks, make decisions, work in a collaborative way and talk to everyone to enhance communication. Freedom and Responsibility go hand in hand, and we value commitment, feedback, and empathy.
We are looking for a Contract Service Designer to start ASAP for a 6 month project. The role requires 2-4 in person days during the contract - either in Birmingham, Coventry or London. What you'll bring to the table As a Service Designer at AND Digital you will be responsible for designing the end to end journey of a service. As a result, you will need to be able to: Identify challenges in the existing user journey and develop solutions to improve the experience. Design services that have the user at their heart and focus on solving their problems. Work well with the wider team and stakeholders and bring them into the design process. Be able to break complex services down into separate processes. Design for all touch points across a service. An understanding of design thinking and Human centred design. The ability to design services that meet user needs. Understand the user's experience whilst using a product or service. The ability to visualise a service including a users touch points, overlaid with insights Experience of mapping as-is journeys and creating new blueprints (for services and processes across channels). Public sector knowledge or experience. Experience of working to the GDS standards, across multiple stages of the delivery lifecycle. Understanding of agile approaches and experience of working in agile teams. Experience of designing in a policy context. Understanding and experience of the GDS Process. Stakeholder mapping experience. Equal Opportunities Statement We are an equal opportunity employer and welcome applications from all qualified candidates. We actively encourage applications from women, ethnic minorities, and individuals with disabilities. We consider all flexible working arrangements, subject to the requirements of the role. Where reasonable adjustments are needed, we will strive to make changes to accommodate them.
26/05/2026
Full time
We are looking for a Contract Service Designer to start ASAP for a 6 month project. The role requires 2-4 in person days during the contract - either in Birmingham, Coventry or London. What you'll bring to the table As a Service Designer at AND Digital you will be responsible for designing the end to end journey of a service. As a result, you will need to be able to: Identify challenges in the existing user journey and develop solutions to improve the experience. Design services that have the user at their heart and focus on solving their problems. Work well with the wider team and stakeholders and bring them into the design process. Be able to break complex services down into separate processes. Design for all touch points across a service. An understanding of design thinking and Human centred design. The ability to design services that meet user needs. Understand the user's experience whilst using a product or service. The ability to visualise a service including a users touch points, overlaid with insights Experience of mapping as-is journeys and creating new blueprints (for services and processes across channels). Public sector knowledge or experience. Experience of working to the GDS standards, across multiple stages of the delivery lifecycle. Understanding of agile approaches and experience of working in agile teams. Experience of designing in a policy context. Understanding and experience of the GDS Process. Stakeholder mapping experience. Equal Opportunities Statement We are an equal opportunity employer and welcome applications from all qualified candidates. We actively encourage applications from women, ethnic minorities, and individuals with disabilities. We consider all flexible working arrangements, subject to the requirements of the role. Where reasonable adjustments are needed, we will strive to make changes to accommodate them.
Job Description Technical Business Analyst Location: Newcastle Please note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point of application. The above information relates to a specific client requirement. Hybrid Working: This role will require you to work from our Newcastle, Cobalt Business Park office three days per week. You are invited to learn, grow and advance in an innovative environment that thrives on shared success, diverse thinking, and offers boundaryless opportunities to drive your career. Role Overview: We are seeking a Technical Business Analyst to join our software delivery team. In this role, you'll act as the bridge between business stakeholders and the development team, translating business requirements into clear, actionable technical specifications. Responsibilities Bridge the gap between IT and the business using data analytics to assess processes, elicit requirements and deliver data driven recommendations and reports to executives and stakeholders. Create functional designs, sequence diagrams, process flows, business rules catalogues and product backlog items to agree detailed requirements with client product owners and clearly communicate what needs to be developed and tested to the feature teams. Identify, analyse and complete complex business impact assessment across multiple business streams to understand the impact of the product/change. Prepare and co ordinate business activities to support large implementations. Ensure business is operationally ready to support the target operating model. Lead business change activities, building communications and designing training plans to support change. Support testing by reviewing scripts, triaging defects and assisting with test queries. Collaborate with UX/UI designers, developers, and testers throughout the software development lifecycle. Participate in and facilitate Agile ceremonies (sprint planning, backlog refinement, stand ups). Assist in prioritising the product backlog in alignment with value, risk, and dependencies. Identify and communicate technical constraints, risks, and dependencies to the team and stakeholders. Work with cross functional teams and roles including developers, testers, UX, product, live services, DevOps, and technical architects. Apply foundational knowledge of APIs, databases, and system integration concepts. Qualifications 1.5-5 years of experience as a Business Analyst in a software delivery or technology environment. Experience working with cross functional teams and roles (developers, testers, UX, product, live services, DevOps, technical architects). Basic understanding of APIs, databases, and system integration concepts. Establishing and implementing mechanisms to measure and deliver benefits. Ensuring that maximum improvements are made in existing and new business operations as groups of projects deliver their products into operational use. The ability to understand business change needs, and to assess the business impact of those changes, capturing, analysing and documenting requirements. Utilising one or more structured techniques for solution design such as Design Thinking, UML or BPMN. Utilising one or more tools such as JIRA, Confluence, Visio or Excel. Demonstrated experience with Agile (Scrum/Kanban) or Waterfall delivery. Experience delivering change in a number of industry areas, including the public sector. Strong proficiency in SQL for data extraction, transformation and analysis. Ability to independently analyse large datasets to identify trends, validate business requirements, and uncover data quality issues. Familiarity with enterprise platforms, cloud technologies (AWS, Azure, Salesforce) or GenAI. Familiarity with UX principles or wireframing tools (Figma, Balsamiq). Hold a professional BA Certification. Benefits At Accenture, you will receive a competitive basic salary, 25 days of vacation per year, private medical insurance, and an extra 3 days leave per year for charitable work of your choice. Flexibility and mobility are required; you may be required to spend time onsite with our clients and partners to deliver first class services.
26/05/2026
Full time
Job Description Technical Business Analyst Location: Newcastle Please note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point of application. The above information relates to a specific client requirement. Hybrid Working: This role will require you to work from our Newcastle, Cobalt Business Park office three days per week. You are invited to learn, grow and advance in an innovative environment that thrives on shared success, diverse thinking, and offers boundaryless opportunities to drive your career. Role Overview: We are seeking a Technical Business Analyst to join our software delivery team. In this role, you'll act as the bridge between business stakeholders and the development team, translating business requirements into clear, actionable technical specifications. Responsibilities Bridge the gap between IT and the business using data analytics to assess processes, elicit requirements and deliver data driven recommendations and reports to executives and stakeholders. Create functional designs, sequence diagrams, process flows, business rules catalogues and product backlog items to agree detailed requirements with client product owners and clearly communicate what needs to be developed and tested to the feature teams. Identify, analyse and complete complex business impact assessment across multiple business streams to understand the impact of the product/change. Prepare and co ordinate business activities to support large implementations. Ensure business is operationally ready to support the target operating model. Lead business change activities, building communications and designing training plans to support change. Support testing by reviewing scripts, triaging defects and assisting with test queries. Collaborate with UX/UI designers, developers, and testers throughout the software development lifecycle. Participate in and facilitate Agile ceremonies (sprint planning, backlog refinement, stand ups). Assist in prioritising the product backlog in alignment with value, risk, and dependencies. Identify and communicate technical constraints, risks, and dependencies to the team and stakeholders. Work with cross functional teams and roles including developers, testers, UX, product, live services, DevOps, and technical architects. Apply foundational knowledge of APIs, databases, and system integration concepts. Qualifications 1.5-5 years of experience as a Business Analyst in a software delivery or technology environment. Experience working with cross functional teams and roles (developers, testers, UX, product, live services, DevOps, technical architects). Basic understanding of APIs, databases, and system integration concepts. Establishing and implementing mechanisms to measure and deliver benefits. Ensuring that maximum improvements are made in existing and new business operations as groups of projects deliver their products into operational use. The ability to understand business change needs, and to assess the business impact of those changes, capturing, analysing and documenting requirements. Utilising one or more structured techniques for solution design such as Design Thinking, UML or BPMN. Utilising one or more tools such as JIRA, Confluence, Visio or Excel. Demonstrated experience with Agile (Scrum/Kanban) or Waterfall delivery. Experience delivering change in a number of industry areas, including the public sector. Strong proficiency in SQL for data extraction, transformation and analysis. Ability to independently analyse large datasets to identify trends, validate business requirements, and uncover data quality issues. Familiarity with enterprise platforms, cloud technologies (AWS, Azure, Salesforce) or GenAI. Familiarity with UX principles or wireframing tools (Figma, Balsamiq). Hold a professional BA Certification. Benefits At Accenture, you will receive a competitive basic salary, 25 days of vacation per year, private medical insurance, and an extra 3 days leave per year for charitable work of your choice. Flexibility and mobility are required; you may be required to spend time onsite with our clients and partners to deliver first class services.
Job Description IT Service Designer Location: Gloucester or Central London - will be on site 5 days per week. Due to security clearance requirements candidates must be eligible for or currently hold SC or DV. Candidates must be sole UK national/British citizen and have resided in the UK for 10 years and over. DXC Technology is committed to building diverse, inclusive teams. We welcome applications from all backgrounds and particularly encourage interest from women, underrepresented groups, and neurodivergent candidates. We offer reasonable adjustments throughout the hiring process and are dedicated to creating a supportive, accessible environment for everyone. The role: At DXC, one of our platinum accounts has openings for an IT Service Designer. The successful candidate will work within multiple teams and will be enthusiastic and reliable with a positive service orientated attitude. Your role will include designing, shaping and evolving end to end services across both a on premise hosting environment and an AWS private cloud platform and the services that will serve to integrate both environments. The role ensures that our services are fit for purpose, resilient, secure, cost effective and supportable, aligning with business outcomes and our customers' strategic transition towards cloud based services and requirement for cloud orchestration and service brokerage models. Working within a blended Agile and ITIL framework, the Service Designer collaborates closely with DXC and customer product teams, operations, architecture, security and suppliers to ensure that services are designed with operability, supportability, performance, security, compliance and user experience at their core. Service Design & Lifecycle Management Design end to end IT services across on premise and AWS private cloud environments to meet functional and non functional requirements. Define service models, service boundaries, dependencies and integration points. Ensure services are designed across the full service lifecycle: strategy, design, transition, operation and continual improvement. Produce and maintain service design artefacts including service definitions, service models, service blueprints, catalogue offerings, service acceptance criteria and operational handover documentation. Support the drafting of and negotiations for the underpinning service contracts as required. Hosting and Cloud Services Design application hosting services for legacy on prem platforms while supporting migration and modernisation into AWS private cloud. Contribute to the development of standardised repeatable cloud service offerings (e.g. compute, storage, networking, platform services). Work closely with cloud engineering and architecture teams to ensure designs align with cloud standards, patterns and governance. Support the organisation's move towards a cloud orchestration model, enabling self service and automated service provisioning. Service Transition Ensure that operational requirements (availability, capacity, continuity, security, monitoring, support and recovery) are built into services from the outset. Collaborate with Service Operations to ensure smooth service transitions and effective handover to live support teams. Define support models, SLAs, OLAs, runbooks and escalation paths. Participate in service acceptance and readiness reviews. Governance, Risk and Compliance Ensure services comply with organisational policies, security standards and regulatory requirements. Embed risk management, resilience and security by design principles into service designs. Support cost transparency and financial management by helping to develop cost models and chargeback/show back solutions. Stakeholder Engagement Act as a bridge between business stakeholders, product teams, engineers, operations, suppliers and vendors. Translate business/service requirements into consumable, supportable service designs. Provide service design expertise to Agile delivery teams and participate as a team member in ceremonies as required. Continuous Improvement Review live services to identify opportunities for optimisation, standardisation and automation. Contribute to continual service improvement initiatives across both on prem and cloud services. Support rationalisation of legacy services where appropriate. What you will bring to the team: Service oriented mindset with strong customer focus. Analytical and structured approach to problem solving. Comfortable working through ambiguity during periods of transformation. Collaborative and proactive with the confidence to influence across teams. Detail driven while keeping sight of broader business outcomes. Excellent organisation and time management skills. An ability to use your own initiative whilst taking responsibility. Eagerness to improve. Good communication skills, being able to impart your own knowledge and listen to others. Desirable Skills and Technologies Strong experience in IT Service Design within complex enterprise environments. Practical knowledge of ITIL (v3 or ITIL 4) service design and service management practices. Understanding of AWS cloud services, particularly in private or controlled cloud environments. Experience designing services across hybrid on prem and cloud infrastructures. Ability to design services with a strong focus on operability, resilience and supportability. Experience working within Agile delivery environments, collaborating with product and engineering teams. Strong documentation writing and service modelling skills. Excellent stakeholder management and communication skills. Experience in organisations transitioning to cloud orchestration or service brokerage models. Familiarity with DevSecOps, automation and Infrastructure as Code concepts. Experience with service catalogues, CMDBs and service management tooling. Knowledge of financial management for IT services (e.g. cost modelling, chargeback/showback). Exposure to security, compliance and risk frameworks within cloud environments. Proven experience in a Service Designer, Service Architect, or similar role. Experience supporting application hosting services (on prem and/or cloud). ITIL qualification (ITIL v3 or ITIL 4). AWS certification or demonstrable AWS experience. Experience working in large, highly regulated or multi supplier environments. What we will do for you: Competitive compensation. Pension scheme. DXC Select - Our comprehensive benefits package (includes private health/medical insurance, childcare vouchers, gym membership and more). Perks at Work (discounts on technology, groceries, travel and more). DXC incentives (recognition tools, employee lunches, regular social events). Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor asks a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.
26/05/2026
Full time
Job Description IT Service Designer Location: Gloucester or Central London - will be on site 5 days per week. Due to security clearance requirements candidates must be eligible for or currently hold SC or DV. Candidates must be sole UK national/British citizen and have resided in the UK for 10 years and over. DXC Technology is committed to building diverse, inclusive teams. We welcome applications from all backgrounds and particularly encourage interest from women, underrepresented groups, and neurodivergent candidates. We offer reasonable adjustments throughout the hiring process and are dedicated to creating a supportive, accessible environment for everyone. The role: At DXC, one of our platinum accounts has openings for an IT Service Designer. The successful candidate will work within multiple teams and will be enthusiastic and reliable with a positive service orientated attitude. Your role will include designing, shaping and evolving end to end services across both a on premise hosting environment and an AWS private cloud platform and the services that will serve to integrate both environments. The role ensures that our services are fit for purpose, resilient, secure, cost effective and supportable, aligning with business outcomes and our customers' strategic transition towards cloud based services and requirement for cloud orchestration and service brokerage models. Working within a blended Agile and ITIL framework, the Service Designer collaborates closely with DXC and customer product teams, operations, architecture, security and suppliers to ensure that services are designed with operability, supportability, performance, security, compliance and user experience at their core. Service Design & Lifecycle Management Design end to end IT services across on premise and AWS private cloud environments to meet functional and non functional requirements. Define service models, service boundaries, dependencies and integration points. Ensure services are designed across the full service lifecycle: strategy, design, transition, operation and continual improvement. Produce and maintain service design artefacts including service definitions, service models, service blueprints, catalogue offerings, service acceptance criteria and operational handover documentation. Support the drafting of and negotiations for the underpinning service contracts as required. Hosting and Cloud Services Design application hosting services for legacy on prem platforms while supporting migration and modernisation into AWS private cloud. Contribute to the development of standardised repeatable cloud service offerings (e.g. compute, storage, networking, platform services). Work closely with cloud engineering and architecture teams to ensure designs align with cloud standards, patterns and governance. Support the organisation's move towards a cloud orchestration model, enabling self service and automated service provisioning. Service Transition Ensure that operational requirements (availability, capacity, continuity, security, monitoring, support and recovery) are built into services from the outset. Collaborate with Service Operations to ensure smooth service transitions and effective handover to live support teams. Define support models, SLAs, OLAs, runbooks and escalation paths. Participate in service acceptance and readiness reviews. Governance, Risk and Compliance Ensure services comply with organisational policies, security standards and regulatory requirements. Embed risk management, resilience and security by design principles into service designs. Support cost transparency and financial management by helping to develop cost models and chargeback/show back solutions. Stakeholder Engagement Act as a bridge between business stakeholders, product teams, engineers, operations, suppliers and vendors. Translate business/service requirements into consumable, supportable service designs. Provide service design expertise to Agile delivery teams and participate as a team member in ceremonies as required. Continuous Improvement Review live services to identify opportunities for optimisation, standardisation and automation. Contribute to continual service improvement initiatives across both on prem and cloud services. Support rationalisation of legacy services where appropriate. What you will bring to the team: Service oriented mindset with strong customer focus. Analytical and structured approach to problem solving. Comfortable working through ambiguity during periods of transformation. Collaborative and proactive with the confidence to influence across teams. Detail driven while keeping sight of broader business outcomes. Excellent organisation and time management skills. An ability to use your own initiative whilst taking responsibility. Eagerness to improve. Good communication skills, being able to impart your own knowledge and listen to others. Desirable Skills and Technologies Strong experience in IT Service Design within complex enterprise environments. Practical knowledge of ITIL (v3 or ITIL 4) service design and service management practices. Understanding of AWS cloud services, particularly in private or controlled cloud environments. Experience designing services across hybrid on prem and cloud infrastructures. Ability to design services with a strong focus on operability, resilience and supportability. Experience working within Agile delivery environments, collaborating with product and engineering teams. Strong documentation writing and service modelling skills. Excellent stakeholder management and communication skills. Experience in organisations transitioning to cloud orchestration or service brokerage models. Familiarity with DevSecOps, automation and Infrastructure as Code concepts. Experience with service catalogues, CMDBs and service management tooling. Knowledge of financial management for IT services (e.g. cost modelling, chargeback/showback). Exposure to security, compliance and risk frameworks within cloud environments. Proven experience in a Service Designer, Service Architect, or similar role. Experience supporting application hosting services (on prem and/or cloud). ITIL qualification (ITIL v3 or ITIL 4). AWS certification or demonstrable AWS experience. Experience working in large, highly regulated or multi supplier environments. What we will do for you: Competitive compensation. Pension scheme. DXC Select - Our comprehensive benefits package (includes private health/medical insurance, childcare vouchers, gym membership and more). Perks at Work (discounts on technology, groceries, travel and more). DXC incentives (recognition tools, employee lunches, regular social events). Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor asks a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.
Share pages with your social network (twitter) guest\_id, k, \_twitter\_sess, original\_referer (facebook) datr, lu (g+1) PREF, SID, HSID, SSID TribePad - this allows you to login to our social recruitment management platform trackerToken-4 - this is similar to Google Analytics but specifically allows us to determine which of our marketing activities from which you found our website. visitToken-4 - this is similar to Google Analytics but specifically allows us to determine which of our marketing activities from which you found our website. youWantTheCookie remember your preferences (such as language); monitor the general performance of our visitors' experience when on our website - this information then allows us to improve the usability of our website for you and all our other visitors; store essential information to allow you to register and/or login to our site; allow you to share any of our website's pages with your social networks - but only if you explicitly choose to. Google Analytics Description Google Analytics is a web analytics service provided by Google, Inc. ("Google"), to help us see how our website is used. The data collected by Google Analytics is used to analyse how frequently the same people revisit the website, how the website is found (for example, from a search engine or from a job board), and which pages are most (and least) frequently viewed. This information is combined with data from every visitor to create an overall picture of website use, and is never identified individually or personally and is not linked to any other information we store about you. Google features for generating maps and CAPTCHA images Your role About the role Corpay is looking for a Senior Product Designer to join our international vehicle payments team in London. Corpay is This is a senior, hands-on role for a designer who combines strong product design craft with systems thinking. You'll help shape and evolve our design system, Fluxus, while also leading design across fleet products and experiences. We are looking for someone who is comfortable moving between design system leadership and end-to-end product design. The balance of the role may shift over time as the team, product set and business priorities evolve. This role will suit someone who enjoys variety, can adapt to changing needs, and is motivated by the opportunity to improve both how we design and what we design. You will report to the Head of Experience & Design and work closely with product managers, engineers and designers across the business. What you'll be doing How we work This is a hybrid role, requiring three days per week in our London office and two days working from home.As part of the Experience & Design team, you will work cross-functionally with product and engineering partners to solve complex problems, improve product experiences, and help us scale more consistently across products and services. The role combines strategic thinking with hands-on delivery, and requires someone who is comfortable working in a growing environment where priorities can evolve. Corpay will support you with: A dedicated workspace in our London office Formal onboarding and hands-on training Close collaboration with product, engineering, design and stakeholders across the business Role responsibilities Design System Lead the ongoing evolution of Corpay's design system, Fluxus, ensuring it enables consistent, scalable and high-quality experiences across products and brands. Design, refine and document reusable components, patterns and foundations with a strong focus on usability, accessibility and maintainability. Uphold design system standards, governance and best practices in collaboration with designers, engineers and brand stakeholders. Partner closely with engineering to strengthen design-to-development workflows, improve handover quality, support scalable implementation, and guide prioritised backlogs. Apply strong knowledge of tokens, variables and structured system architecture to support design system maturity and improve delivery efficiency. Apply and integrate AI-assisted design and design-to-code workflows where they improve speed, quality, or scale. Product Design Lead the design of digital products, features and journeys that support vehicle-related payments, fleet workflows and connected customer experiences, from early problem framing through to final design and delivery. Turn complex user and business requirements into clear, intuitive and user-centred experiences while achieving business goals. Work across products, tools and touchpoints to improve end-to-end journeys and increase consistency across our products. Produce user flows, wireframes, prototypes and high-fidelity designs that communicate ideas clearly and support decision-making. Use user research, feedback and relevant data to inform decisions and continually improve customer experiences. Partner closely with product managers, engineers, designers and wider stakeholders to shape solutions, test ideas and make considered, thoughtful trade-offs between user needs, business goals and technical constraints. Qualification and Skills Minumium of 5 year industry experience in product design, design systems, UI/UX design or interaction design designing for mobile and SaaS experiences. Strong visual, UI and interaction design skills, with attention to detail clearly demonstrated in a high-quality portfolio of product work. Experience building, evolving and scaling complex, multi-brand design systems, including working with Token Studio and variables. Proven experience designing complex, user-centred digital product experiences, ideally in B2B or B2B2C environments. Strong working knowledge of Figma and experience improving design-to-development handover. Confident working closely with product, engineering, design and wider business stakeholders. Ability to switch context comfortably, moving between system-level thinking and detailed design execution. Experience designing end-to-end user journeys, not just individual features or screens. Strong understanding of accessibility, consistency and scalable interaction patterns. Familiarity with AI-assisted design workflows or emerging tools that can improve design efficiency by supporting prototyping, automated component generation and design-to-code. Confident communicator with strong collaboration skills and the ability to work effectively across disciplines and handle evolving priorities. A valid driver's licence is a nice to have, as we build products for people who drive. What success looks like Success in this role means helping Corpay deliver better, more consistent product experience whilst also strengthening the systems that support them. You will help improve the maturity of our design systems, contribute to meaningful design experiences across fleet products whilst bringing clarity, structure and quality to complex work.If you are motivated by solving complex problems, creating seamless experiences, and improving design quality at scale, we would love to hear from you. Benefits and Perks 25 days per annum + 8 bank holidays Option to buy or sell up to 5 days annually during the benefits enrollment window Employee contribution of 3% matched with 5% from Corpay Provided by Vitality with no excess (Corpay covers £250 excess) Access to flexible discounts, supermarket savings, and more Complimentary access to thousands of online courses Volunteering days and engagement in fun company-wide contests and initiatives Our Company & Purpose Corpay is a global leader in business payments, laser-focused on developing smarter ways for businesses to pay their expenses. Since 2000, Corpay has developed innovative digital solutions that help businesses
26/05/2026
Full time
Share pages with your social network (twitter) guest\_id, k, \_twitter\_sess, original\_referer (facebook) datr, lu (g+1) PREF, SID, HSID, SSID TribePad - this allows you to login to our social recruitment management platform trackerToken-4 - this is similar to Google Analytics but specifically allows us to determine which of our marketing activities from which you found our website. visitToken-4 - this is similar to Google Analytics but specifically allows us to determine which of our marketing activities from which you found our website. youWantTheCookie remember your preferences (such as language); monitor the general performance of our visitors' experience when on our website - this information then allows us to improve the usability of our website for you and all our other visitors; store essential information to allow you to register and/or login to our site; allow you to share any of our website's pages with your social networks - but only if you explicitly choose to. Google Analytics Description Google Analytics is a web analytics service provided by Google, Inc. ("Google"), to help us see how our website is used. The data collected by Google Analytics is used to analyse how frequently the same people revisit the website, how the website is found (for example, from a search engine or from a job board), and which pages are most (and least) frequently viewed. This information is combined with data from every visitor to create an overall picture of website use, and is never identified individually or personally and is not linked to any other information we store about you. Google features for generating maps and CAPTCHA images Your role About the role Corpay is looking for a Senior Product Designer to join our international vehicle payments team in London. Corpay is This is a senior, hands-on role for a designer who combines strong product design craft with systems thinking. You'll help shape and evolve our design system, Fluxus, while also leading design across fleet products and experiences. We are looking for someone who is comfortable moving between design system leadership and end-to-end product design. The balance of the role may shift over time as the team, product set and business priorities evolve. This role will suit someone who enjoys variety, can adapt to changing needs, and is motivated by the opportunity to improve both how we design and what we design. You will report to the Head of Experience & Design and work closely with product managers, engineers and designers across the business. What you'll be doing How we work This is a hybrid role, requiring three days per week in our London office and two days working from home.As part of the Experience & Design team, you will work cross-functionally with product and engineering partners to solve complex problems, improve product experiences, and help us scale more consistently across products and services. The role combines strategic thinking with hands-on delivery, and requires someone who is comfortable working in a growing environment where priorities can evolve. Corpay will support you with: A dedicated workspace in our London office Formal onboarding and hands-on training Close collaboration with product, engineering, design and stakeholders across the business Role responsibilities Design System Lead the ongoing evolution of Corpay's design system, Fluxus, ensuring it enables consistent, scalable and high-quality experiences across products and brands. Design, refine and document reusable components, patterns and foundations with a strong focus on usability, accessibility and maintainability. Uphold design system standards, governance and best practices in collaboration with designers, engineers and brand stakeholders. Partner closely with engineering to strengthen design-to-development workflows, improve handover quality, support scalable implementation, and guide prioritised backlogs. Apply strong knowledge of tokens, variables and structured system architecture to support design system maturity and improve delivery efficiency. Apply and integrate AI-assisted design and design-to-code workflows where they improve speed, quality, or scale. Product Design Lead the design of digital products, features and journeys that support vehicle-related payments, fleet workflows and connected customer experiences, from early problem framing through to final design and delivery. Turn complex user and business requirements into clear, intuitive and user-centred experiences while achieving business goals. Work across products, tools and touchpoints to improve end-to-end journeys and increase consistency across our products. Produce user flows, wireframes, prototypes and high-fidelity designs that communicate ideas clearly and support decision-making. Use user research, feedback and relevant data to inform decisions and continually improve customer experiences. Partner closely with product managers, engineers, designers and wider stakeholders to shape solutions, test ideas and make considered, thoughtful trade-offs between user needs, business goals and technical constraints. Qualification and Skills Minumium of 5 year industry experience in product design, design systems, UI/UX design or interaction design designing for mobile and SaaS experiences. Strong visual, UI and interaction design skills, with attention to detail clearly demonstrated in a high-quality portfolio of product work. Experience building, evolving and scaling complex, multi-brand design systems, including working with Token Studio and variables. Proven experience designing complex, user-centred digital product experiences, ideally in B2B or B2B2C environments. Strong working knowledge of Figma and experience improving design-to-development handover. Confident working closely with product, engineering, design and wider business stakeholders. Ability to switch context comfortably, moving between system-level thinking and detailed design execution. Experience designing end-to-end user journeys, not just individual features or screens. Strong understanding of accessibility, consistency and scalable interaction patterns. Familiarity with AI-assisted design workflows or emerging tools that can improve design efficiency by supporting prototyping, automated component generation and design-to-code. Confident communicator with strong collaboration skills and the ability to work effectively across disciplines and handle evolving priorities. A valid driver's licence is a nice to have, as we build products for people who drive. What success looks like Success in this role means helping Corpay deliver better, more consistent product experience whilst also strengthening the systems that support them. You will help improve the maturity of our design systems, contribute to meaningful design experiences across fleet products whilst bringing clarity, structure and quality to complex work.If you are motivated by solving complex problems, creating seamless experiences, and improving design quality at scale, we would love to hear from you. Benefits and Perks 25 days per annum + 8 bank holidays Option to buy or sell up to 5 days annually during the benefits enrollment window Employee contribution of 3% matched with 5% from Corpay Provided by Vitality with no excess (Corpay covers £250 excess) Access to flexible discounts, supermarket savings, and more Complimentary access to thousands of online courses Volunteering days and engagement in fun company-wide contests and initiatives Our Company & Purpose Corpay is a global leader in business payments, laser-focused on developing smarter ways for businesses to pay their expenses. Since 2000, Corpay has developed innovative digital solutions that help businesses
Senior Product Designer, Marketplace Global App page is loaded Senior Product Designer, Marketplace Global Applocations: London, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: JR-89440Job Summary: Location : London, UK - hybrid Division : Ticketmaster UK Line Manager: Associate Director, Product Design Contract Terms: Permanent, Full-Time THE TEAM As designers at Ticketmaster, we create beautiful moments that connect millions of fans to the live entertainment they love. We create access, so they can make their next live event unforgettable. We create delight.We're looking for an experienced and confident Senior Product Designer, with rich visual design skills, interaction design experience and expert native platform knowledge to join our global mobile app team. This team crafts high-impact mobile products, focusing on creating unforgettable experiences that make browsing, searching and event entry a personal and meaningful moment for every fan. THE JOB As Senior Product Designer - Marketplace, Global App, you will work with the team that specializes in the experience of the millions of fans, all over the world, who search, buy and enter events for the biggest names in music, sports, arts and theatre, all from their phone. Ticketmaster has a commanding global presence with thousands of events being purchased across 20+ markets, and we are focused on delivering our new experiences to all users regardless of where they are located.You will collaborate with the team, and business stakeholders, to take ownership of projects from concept through to pixel-perfect final deliverables, providing innovative solutions for the next generation of fan experiences with our globally distributed team. WHAT YOU WILL BE DOING Use core information architecture and interaction design skills to take product design deliverables through a full project lifecycle Conduct user/market, usability and competitive design research where required Understand user types, scenarios, journeys, flow/decision maps and produce relevant documentation to convey this vision Generate storyboards, prototypes, animated and interactive assets with minimal supervision Leverage AI tools to accelerate design exploration, prototyping and cross functional collaboration with product and engineering Conduct internal QA tests to ensure deliveries meet initial design specifications Work with the Analytics and Product Management teams to make measurable UX decisions Understand and translate the long-term vision and strategic business goals into compelling design solutions Remain informed of best practices, especially within the mobile app landscape WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS) Thorough grounding in principles, methodology and practices of digital product design with proven hands-on experience in a working environment, i.e. UX design, interface design, mobile app design, interaction design Ability to provide a range of innovative and compositionally strong design solutions Fully conversant in Figma and/or other industry leading software Experience working on pattern libraries and design systems Ability to think creatively and present concepts clearly to stakeholders and team members Proven experience working with mobile applications, preferably B2C e-commerce properties with high traffic. Experience using AI tools in design workflows to enhance collaboration, accelerate prototyping and improve design-to-code handoff An understanding of capabilities and limitations of technologies that are used to create powerful interactive experiences: Swift / CSS / React etc is preferred An understanding of grid systems, layout, typography and graphic design is strongly desired Experience with usability testing and report generation beneficial YOU (BEHAVIOURAL SKILLS) Strong creative problem-solving skills Excellent written, verbal communication and storytelling skills Ability to juggle and manage simultaneous concurrent requests within the same project area A keen eye for detail in designs and requirements Confidence in understanding complex business, system, and user flows and processes An active communicator - proactively raising questions and issues as encountered A curious, proactive and self-directed learner, interested in emerging tools, trends, processes and personal growth Slight flexibility in hours to accommodate our globally distributed team Have a hunger and passion for excellence LIFE AT TICKETMASTER We are proud to be a part of Live Nation Entertainment, the world's largest live entertainment company.Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world's largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision.We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you're passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you. Our work is guided by our values: Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen. Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive EQUAL OPPORTUNITIES We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. AS PART OF THE APPLICATION, PLEASE INCLUDE YOUR PORTFOLIO. APPLICATIONS WITHOUT A PORTFOLIO WILL NOT BE CONSIDERED. Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains. Recognized for seven years as a Great Place to Work(R) and named one of Fortune's World's Most Admired Companies, Live Nation Entertainment is the world's leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Our world-class teams specialize in all aspects of the live entertainment industry, from ground-breaking innovations in ticketing, global venue development and operations, concert promotion and production, sales and brand partnerships, and unparalleled artist management supported by professionals in all facets of corporate operations. We believe in taking care of the countless employees helping artists bring live music to fans all around the world. Our many unique benefit programs are designed to help our teams live life to the fullest including generous vacation, healthcare, retirement benefits, student loan repayment, tuition reimbursement, six months of paid caregiver leave for new parents including
26/05/2026
Full time
Senior Product Designer, Marketplace Global App page is loaded Senior Product Designer, Marketplace Global Applocations: London, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: JR-89440Job Summary: Location : London, UK - hybrid Division : Ticketmaster UK Line Manager: Associate Director, Product Design Contract Terms: Permanent, Full-Time THE TEAM As designers at Ticketmaster, we create beautiful moments that connect millions of fans to the live entertainment they love. We create access, so they can make their next live event unforgettable. We create delight.We're looking for an experienced and confident Senior Product Designer, with rich visual design skills, interaction design experience and expert native platform knowledge to join our global mobile app team. This team crafts high-impact mobile products, focusing on creating unforgettable experiences that make browsing, searching and event entry a personal and meaningful moment for every fan. THE JOB As Senior Product Designer - Marketplace, Global App, you will work with the team that specializes in the experience of the millions of fans, all over the world, who search, buy and enter events for the biggest names in music, sports, arts and theatre, all from their phone. Ticketmaster has a commanding global presence with thousands of events being purchased across 20+ markets, and we are focused on delivering our new experiences to all users regardless of where they are located.You will collaborate with the team, and business stakeholders, to take ownership of projects from concept through to pixel-perfect final deliverables, providing innovative solutions for the next generation of fan experiences with our globally distributed team. WHAT YOU WILL BE DOING Use core information architecture and interaction design skills to take product design deliverables through a full project lifecycle Conduct user/market, usability and competitive design research where required Understand user types, scenarios, journeys, flow/decision maps and produce relevant documentation to convey this vision Generate storyboards, prototypes, animated and interactive assets with minimal supervision Leverage AI tools to accelerate design exploration, prototyping and cross functional collaboration with product and engineering Conduct internal QA tests to ensure deliveries meet initial design specifications Work with the Analytics and Product Management teams to make measurable UX decisions Understand and translate the long-term vision and strategic business goals into compelling design solutions Remain informed of best practices, especially within the mobile app landscape WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS) Thorough grounding in principles, methodology and practices of digital product design with proven hands-on experience in a working environment, i.e. UX design, interface design, mobile app design, interaction design Ability to provide a range of innovative and compositionally strong design solutions Fully conversant in Figma and/or other industry leading software Experience working on pattern libraries and design systems Ability to think creatively and present concepts clearly to stakeholders and team members Proven experience working with mobile applications, preferably B2C e-commerce properties with high traffic. Experience using AI tools in design workflows to enhance collaboration, accelerate prototyping and improve design-to-code handoff An understanding of capabilities and limitations of technologies that are used to create powerful interactive experiences: Swift / CSS / React etc is preferred An understanding of grid systems, layout, typography and graphic design is strongly desired Experience with usability testing and report generation beneficial YOU (BEHAVIOURAL SKILLS) Strong creative problem-solving skills Excellent written, verbal communication and storytelling skills Ability to juggle and manage simultaneous concurrent requests within the same project area A keen eye for detail in designs and requirements Confidence in understanding complex business, system, and user flows and processes An active communicator - proactively raising questions and issues as encountered A curious, proactive and self-directed learner, interested in emerging tools, trends, processes and personal growth Slight flexibility in hours to accommodate our globally distributed team Have a hunger and passion for excellence LIFE AT TICKETMASTER We are proud to be a part of Live Nation Entertainment, the world's largest live entertainment company.Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world's largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision.We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you're passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you. Our work is guided by our values: Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen. Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive EQUAL OPPORTUNITIES We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. AS PART OF THE APPLICATION, PLEASE INCLUDE YOUR PORTFOLIO. APPLICATIONS WITHOUT A PORTFOLIO WILL NOT BE CONSIDERED. Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains. Recognized for seven years as a Great Place to Work(R) and named one of Fortune's World's Most Admired Companies, Live Nation Entertainment is the world's leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Our world-class teams specialize in all aspects of the live entertainment industry, from ground-breaking innovations in ticketing, global venue development and operations, concert promotion and production, sales and brand partnerships, and unparalleled artist management supported by professionals in all facets of corporate operations. We believe in taking care of the countless employees helping artists bring live music to fans all around the world. Our many unique benefit programs are designed to help our teams live life to the fullest including generous vacation, healthcare, retirement benefits, student loan repayment, tuition reimbursement, six months of paid caregiver leave for new parents including
hackajob is collaborating with Solirius Reply to connect them with exceptional professionals for this role. Role Delivery Consultant Location London/Remote Contract/Perm Perm Start Date ASAP Clearances Internal Background Check (DBS) / Eligible for Security Clearance About Us Solirius Reply, part of the Reply Group, delivers technical consultancy and application delivery to our clients in order to solve real world problems and allow our clients to respond to an ever-changing technical landscape. We partner closely with our clients, embedding our consultants into their businesses in order to provide a bespoke service, allowing us to truly understand our clients' needs. It is this close collaboration with our clients that has enabled us to grow rapidly in recent years and will drive our ambitious future growth plans. We currently have over 300 consultants working with a variety of key clients from both the public and private sectors such as the Ministry of Justice, Department for Education, FCDOS, UEFA, International Olympic Committee and Mercedes Benz; with plans to increase our client base further in the near future. We operate as a flat organisation and believe in trusting and supporting our team to operate independently. We pride ourselves on being specialists at what we do, making the most of our consultants' expertise in their fields in order to provide a best class service to our clients. All our consultants have the opportunity to work on a range of different projects, providing a broad range of knowledge on which to develop their careers and progress in the direction they choose. About You We are looking for people who have a background in critical thinking, enjoy tackling different problems in a structured way and are highly motivated self starters. Our consultants should have great interpersonal and communication skills and a strong desire to deliver the best possible solutions for our clients. We are looking for people who are enthusiastic, motivated, and have a genuine interest in accessibility and technology. You are a proactive and experienced professional with a passion for accessibility and inclusivity. You excel at leading teams, managing testing processes, and working collaboratively with clients and stakeholders to deliver exceptional digital services. Main Responsibilities Delivery Management Responsible for the end to end delivery of projects that Solirius is engaged with For supporting and advising day to day activities of the team Facilitating key team events/ceremonies Responsible for monitoring spend, reporting progress and tracking team velocity Tracking risks, issues, assumptions, dependencies Responsible for clearing hurdles for the team to ensure that there is a clear path for development and delivery Ensuring successful collaboration within the team and within the wider project/programme Working with and engaging stakeholders with the delivery team Championing best practice methodologies across the team and each discipline Exemplifying positive customer focussed behaviour. Responsible for acting as the assignment manager for the Solirius team on the client site. Account Management Responsible for building and maintaining relationships with our clients and delivering value to them Financial management of client accounts Serve as key point of contact for assigned client(s) Act as the Client subject matter expert Develop actionable plans to balance client's short/long term goals Manage and report on overall financial success of the account(s) that you are responsible forResourcing for client accounts Identifying new opportunities for Solirius to operate in and contribute to bidding for new work Specialist Skills Required We Want People With A background in Agile Delivery across the whole lifecycle of technical projects/service development A strong experience in Agile scrum methodologies and delivering software in Agile teams Previous experience and/or qualifications as a Scrum Master would be beneficial. Experience of Delivery Management in the public sector, in accordance with GDS standards Excellent communication skills, both written and spoken word with an ability to successfully engage with clients, managers and stakeholders at all levels within a business Experience of scaled agile methodologies, e.g. SAFe, LeSS etc Experience in building relationships with people and ensuring we deliver value to our clients Agile coaching experience would be helpful Experience of supporting and developing people Self awareness and high Emotional Intelligence Experience of maintaining and reporting on budgets Working with clients We are looking for experienced Delivery Consultants, who have delivered agile projects. You will need to be a great leader of people, able to motivate and engage people to deliver excellence for our customers. You will need to have experience of working with a wide variety of stakeholders and have experience of delivery projects from inception through to adoption. In addition to working as a Delivery Consultant, you will also be required to act as an Account Manager and/or Assignment Manager on client accounts. Broader Team You'll be expected to work with the whole team. This means working with developers, UX designers, senior managers, senior stakeholders - in fact anyone we need you to, to produce great digital products for our clients. Delivery Team Within Solirius, you will be responsible for helping us to develop the delivery management practice. This will involve attracting other delivery experts/talent to join our team and to contribute to bids for new work. We want to create digital services that our clients and their customers prefer to use over other channels, and the delivery practice is fundamental to that desire. Equality & Diversity Solirius Consulting is an equal opportunities employer. We are committed to creating a work environment that supports, celebrates, encourages, and respects all individuals and in which all processes are based on merit, competence and business needs. We do not discriminate on the basis of race, religion, gender, sexuality, age, disability, ethnicity, marital status or any other protected characteristics. Should you require further assistance or require any reasonable adjustments be put in place to better support your application process, please do not hesitate to raise this with us. Benefits Competitive salary Private healthcare insurance 25 Days Annual Leave + Bank Holidays Up to 10 days allocated for development training per year Bonus Scheme Statutory & Contributory pension Gym Membership Benefits Flexible Working Annual Away Days Monthly Company Socials
26/05/2026
Full time
hackajob is collaborating with Solirius Reply to connect them with exceptional professionals for this role. Role Delivery Consultant Location London/Remote Contract/Perm Perm Start Date ASAP Clearances Internal Background Check (DBS) / Eligible for Security Clearance About Us Solirius Reply, part of the Reply Group, delivers technical consultancy and application delivery to our clients in order to solve real world problems and allow our clients to respond to an ever-changing technical landscape. We partner closely with our clients, embedding our consultants into their businesses in order to provide a bespoke service, allowing us to truly understand our clients' needs. It is this close collaboration with our clients that has enabled us to grow rapidly in recent years and will drive our ambitious future growth plans. We currently have over 300 consultants working with a variety of key clients from both the public and private sectors such as the Ministry of Justice, Department for Education, FCDOS, UEFA, International Olympic Committee and Mercedes Benz; with plans to increase our client base further in the near future. We operate as a flat organisation and believe in trusting and supporting our team to operate independently. We pride ourselves on being specialists at what we do, making the most of our consultants' expertise in their fields in order to provide a best class service to our clients. All our consultants have the opportunity to work on a range of different projects, providing a broad range of knowledge on which to develop their careers and progress in the direction they choose. About You We are looking for people who have a background in critical thinking, enjoy tackling different problems in a structured way and are highly motivated self starters. Our consultants should have great interpersonal and communication skills and a strong desire to deliver the best possible solutions for our clients. We are looking for people who are enthusiastic, motivated, and have a genuine interest in accessibility and technology. You are a proactive and experienced professional with a passion for accessibility and inclusivity. You excel at leading teams, managing testing processes, and working collaboratively with clients and stakeholders to deliver exceptional digital services. Main Responsibilities Delivery Management Responsible for the end to end delivery of projects that Solirius is engaged with For supporting and advising day to day activities of the team Facilitating key team events/ceremonies Responsible for monitoring spend, reporting progress and tracking team velocity Tracking risks, issues, assumptions, dependencies Responsible for clearing hurdles for the team to ensure that there is a clear path for development and delivery Ensuring successful collaboration within the team and within the wider project/programme Working with and engaging stakeholders with the delivery team Championing best practice methodologies across the team and each discipline Exemplifying positive customer focussed behaviour. Responsible for acting as the assignment manager for the Solirius team on the client site. Account Management Responsible for building and maintaining relationships with our clients and delivering value to them Financial management of client accounts Serve as key point of contact for assigned client(s) Act as the Client subject matter expert Develop actionable plans to balance client's short/long term goals Manage and report on overall financial success of the account(s) that you are responsible forResourcing for client accounts Identifying new opportunities for Solirius to operate in and contribute to bidding for new work Specialist Skills Required We Want People With A background in Agile Delivery across the whole lifecycle of technical projects/service development A strong experience in Agile scrum methodologies and delivering software in Agile teams Previous experience and/or qualifications as a Scrum Master would be beneficial. Experience of Delivery Management in the public sector, in accordance with GDS standards Excellent communication skills, both written and spoken word with an ability to successfully engage with clients, managers and stakeholders at all levels within a business Experience of scaled agile methodologies, e.g. SAFe, LeSS etc Experience in building relationships with people and ensuring we deliver value to our clients Agile coaching experience would be helpful Experience of supporting and developing people Self awareness and high Emotional Intelligence Experience of maintaining and reporting on budgets Working with clients We are looking for experienced Delivery Consultants, who have delivered agile projects. You will need to be a great leader of people, able to motivate and engage people to deliver excellence for our customers. You will need to have experience of working with a wide variety of stakeholders and have experience of delivery projects from inception through to adoption. In addition to working as a Delivery Consultant, you will also be required to act as an Account Manager and/or Assignment Manager on client accounts. Broader Team You'll be expected to work with the whole team. This means working with developers, UX designers, senior managers, senior stakeholders - in fact anyone we need you to, to produce great digital products for our clients. Delivery Team Within Solirius, you will be responsible for helping us to develop the delivery management practice. This will involve attracting other delivery experts/talent to join our team and to contribute to bids for new work. We want to create digital services that our clients and their customers prefer to use over other channels, and the delivery practice is fundamental to that desire. Equality & Diversity Solirius Consulting is an equal opportunities employer. We are committed to creating a work environment that supports, celebrates, encourages, and respects all individuals and in which all processes are based on merit, competence and business needs. We do not discriminate on the basis of race, religion, gender, sexuality, age, disability, ethnicity, marital status or any other protected characteristics. Should you require further assistance or require any reasonable adjustments be put in place to better support your application process, please do not hesitate to raise this with us. Benefits Competitive salary Private healthcare insurance 25 Days Annual Leave + Bank Holidays Up to 10 days allocated for development training per year Bonus Scheme Statutory & Contributory pension Gym Membership Benefits Flexible Working Annual Away Days Monthly Company Socials
Job Description IT Service Designer Location: Gloucester or Central London - will be on site 5 days per week. Due to security clearance requirements candidates must be eligible for or currently hold SC or DV. Candidates must be sole UK national/British citizen and have resided in the UK for 10 years and over. DXC Technology is committed to building diverse, inclusive teams. We welcome applications from all backgrounds and particularly encourage interest from women, underrepresented groups, and neurodivergent candidates. We offer reasonable adjustments throughout the hiring process and are dedicated to creating a supportive, accessible environment for everyone. The role: At DXC, one of our platinum accounts has openings for an IT Service Designer. The successful candidate will work within multiple teams and will be enthusiastic and reliable with a positive service orientated attitude. Your role will include designing, shaping and evolving end to end services across both a on premise hosting environment and an AWS private cloud platform and the services that will serve to integrate both environments. The role ensures that our services are fit for purpose, resilient, secure, cost effective and supportable, aligning with business outcomes and our customers' strategic transition towards cloud based services and requirement for cloud orchestration and service brokerage models. Working within a blended Agile and ITIL framework, the Service Designer collaborates closely with DXC and customer product teams, operations, architecture, security and suppliers to ensure that services are designed with operability, supportability, performance, security, compliance and user experience at their core. Service Design & Lifecycle Management Design end to end IT services across on premise and AWS private cloud environments to meet functional and non functional requirements. Define service models, service boundaries, dependencies and integration points. Ensure services are designed across the full service lifecycle: strategy, design, transition, operation and continual improvement. Produce and maintain service design artefacts including service definitions, service models, service blueprints, catalogue offerings, service acceptance criteria and operational handover documentation. Support the drafting of and negotiations for the underpinning service contracts as required. Hosting and Cloud Services Design application hosting services for legacy on prem platforms while supporting migration and modernisation into AWS private cloud. Contribute to the development of standardised repeatable cloud service offerings (e.g. compute, storage, networking, platform services). Work closely with cloud engineering and architecture teams to ensure designs align with cloud standards, patterns and governance. Support the organisation's move towards a cloud orchestration model, enabling self service and automated service provisioning. Service Transition Ensure that operational requirements (availability, capacity, continuity, security, monitoring, support and recovery) are built into services from the outset. Collaborate with Service Operations to ensure smooth service transitions and effective handover to live support teams. Define support models, SLAs, OLAs, runbooks and escalation paths. Participate in service acceptance and readiness reviews. Governance, Risk and Compliance Ensure services comply with organisational policies, security standards and regulatory requirements. Embed risk management, resilience and security by design principles into service designs. Support cost transparency and financial management by helping to develop cost models and chargeback/show back solutions. Stakeholder Engagement Act as a bridge between business stakeholders, product teams, engineers, operations, suppliers and vendors. Translate business/service requirements into consumable, supportable service designs. Provide service design expertise to Agile delivery teams and participate as a team member in ceremonies as required. Continuous Improvement Review live services to identify opportunities for optimisation, standardisation and automation. Contribute to continual service improvement initiatives across both on prem and cloud services. Support rationalisation of legacy services where appropriate. What you will bring to the team: Service oriented mindset with strong customer focus. Analytical and structured approach to problem solving. Comfortable working through ambiguity during periods of transformation. Collaborative and proactive with the confidence to influence across teams. Detail driven while keeping sight of broader business outcomes. Excellent organisation and time management skills. An ability to use your own initiative whilst taking responsibility. Eagerness to improve. Good communication skills, being able to impart your own knowledge and listen to others. Desirable Skills and Technologies Strong experience in IT Service Design within complex enterprise environments. Practical knowledge of ITIL (v3 or ITIL 4) service design and service management practices. Understanding of AWS cloud services, particularly in private or controlled cloud environments. Experience designing services across hybrid on prem and cloud infrastructures. Ability to design services with a strong focus on operability, resilience and supportability. Experience working within Agile delivery environments, collaborating with product and engineering teams. Strong documentation writing and service modelling skills. Excellent stakeholder management and communication skills. Experience in organisations transitioning to cloud orchestration or service brokerage models. Familiarity with DevSecOps, automation and Infrastructure as Code concepts. Experience with service catalogues, CMDBs and service management tooling. Knowledge of financial management for IT services (e.g. cost modelling, chargeback/showback). Exposure to security, compliance and risk frameworks within cloud environments. Proven experience in a Service Designer, Service Architect, or similar role. Experience supporting application hosting services (on prem and/or cloud). ITIL qualification (ITIL v3 or ITIL 4). AWS certification or demonstrable AWS experience. Experience working in large, highly regulated or multi supplier environments. What we will do for you: Competitive compensation. Pension scheme. DXC Select - Our comprehensive benefits package (includes private health/medical insurance, childcare vouchers, gym membership and more). Perks at Work (discounts on technology, groceries, travel and more). DXC incentives (recognition tools, employee lunches, regular social events). Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor asks a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.
26/05/2026
Full time
Job Description IT Service Designer Location: Gloucester or Central London - will be on site 5 days per week. Due to security clearance requirements candidates must be eligible for or currently hold SC or DV. Candidates must be sole UK national/British citizen and have resided in the UK for 10 years and over. DXC Technology is committed to building diverse, inclusive teams. We welcome applications from all backgrounds and particularly encourage interest from women, underrepresented groups, and neurodivergent candidates. We offer reasonable adjustments throughout the hiring process and are dedicated to creating a supportive, accessible environment for everyone. The role: At DXC, one of our platinum accounts has openings for an IT Service Designer. The successful candidate will work within multiple teams and will be enthusiastic and reliable with a positive service orientated attitude. Your role will include designing, shaping and evolving end to end services across both a on premise hosting environment and an AWS private cloud platform and the services that will serve to integrate both environments. The role ensures that our services are fit for purpose, resilient, secure, cost effective and supportable, aligning with business outcomes and our customers' strategic transition towards cloud based services and requirement for cloud orchestration and service brokerage models. Working within a blended Agile and ITIL framework, the Service Designer collaborates closely with DXC and customer product teams, operations, architecture, security and suppliers to ensure that services are designed with operability, supportability, performance, security, compliance and user experience at their core. Service Design & Lifecycle Management Design end to end IT services across on premise and AWS private cloud environments to meet functional and non functional requirements. Define service models, service boundaries, dependencies and integration points. Ensure services are designed across the full service lifecycle: strategy, design, transition, operation and continual improvement. Produce and maintain service design artefacts including service definitions, service models, service blueprints, catalogue offerings, service acceptance criteria and operational handover documentation. Support the drafting of and negotiations for the underpinning service contracts as required. Hosting and Cloud Services Design application hosting services for legacy on prem platforms while supporting migration and modernisation into AWS private cloud. Contribute to the development of standardised repeatable cloud service offerings (e.g. compute, storage, networking, platform services). Work closely with cloud engineering and architecture teams to ensure designs align with cloud standards, patterns and governance. Support the organisation's move towards a cloud orchestration model, enabling self service and automated service provisioning. Service Transition Ensure that operational requirements (availability, capacity, continuity, security, monitoring, support and recovery) are built into services from the outset. Collaborate with Service Operations to ensure smooth service transitions and effective handover to live support teams. Define support models, SLAs, OLAs, runbooks and escalation paths. Participate in service acceptance and readiness reviews. Governance, Risk and Compliance Ensure services comply with organisational policies, security standards and regulatory requirements. Embed risk management, resilience and security by design principles into service designs. Support cost transparency and financial management by helping to develop cost models and chargeback/show back solutions. Stakeholder Engagement Act as a bridge between business stakeholders, product teams, engineers, operations, suppliers and vendors. Translate business/service requirements into consumable, supportable service designs. Provide service design expertise to Agile delivery teams and participate as a team member in ceremonies as required. Continuous Improvement Review live services to identify opportunities for optimisation, standardisation and automation. Contribute to continual service improvement initiatives across both on prem and cloud services. Support rationalisation of legacy services where appropriate. What you will bring to the team: Service oriented mindset with strong customer focus. Analytical and structured approach to problem solving. Comfortable working through ambiguity during periods of transformation. Collaborative and proactive with the confidence to influence across teams. Detail driven while keeping sight of broader business outcomes. Excellent organisation and time management skills. An ability to use your own initiative whilst taking responsibility. Eagerness to improve. Good communication skills, being able to impart your own knowledge and listen to others. Desirable Skills and Technologies Strong experience in IT Service Design within complex enterprise environments. Practical knowledge of ITIL (v3 or ITIL 4) service design and service management practices. Understanding of AWS cloud services, particularly in private or controlled cloud environments. Experience designing services across hybrid on prem and cloud infrastructures. Ability to design services with a strong focus on operability, resilience and supportability. Experience working within Agile delivery environments, collaborating with product and engineering teams. Strong documentation writing and service modelling skills. Excellent stakeholder management and communication skills. Experience in organisations transitioning to cloud orchestration or service brokerage models. Familiarity with DevSecOps, automation and Infrastructure as Code concepts. Experience with service catalogues, CMDBs and service management tooling. Knowledge of financial management for IT services (e.g. cost modelling, chargeback/showback). Exposure to security, compliance and risk frameworks within cloud environments. Proven experience in a Service Designer, Service Architect, or similar role. Experience supporting application hosting services (on prem and/or cloud). ITIL qualification (ITIL v3 or ITIL 4). AWS certification or demonstrable AWS experience. Experience working in large, highly regulated or multi supplier environments. What we will do for you: Competitive compensation. Pension scheme. DXC Select - Our comprehensive benefits package (includes private health/medical insurance, childcare vouchers, gym membership and more). Perks at Work (discounts on technology, groceries, travel and more). DXC incentives (recognition tools, employee lunches, regular social events). Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor asks a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.
Join Barclays as an IFC - Project Manager and play a key role in shaping the future of our technology landscape. In this position, you will help design, develop, and improve software using a range of engineering methodologies, enabling us to deliver robust business, platform, and technology capabilities for our customers and colleagues. Your work will contribute directly to building innovative solutions that support our strategic goals and drive meaningful impact across the organisation. To be successful as a Project Manager, you should have experience with; A track record of delivering complex implementations (multiple delivery workstreams) with an internally built application. Previous experience with governance related activities such as project plan creation (using MS Project) & tracking, resource forecasts, financials Considerable stakeholder management experience, including preparation of materials (MS PowerPoint) Some other highly valued skills may include; Formal qualification eg: Prince2 Agile, Agile SCRUM or equivalent Good communication and influencing skills Good analytical and problem-solving skills You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills This role will be based in Knutsford. Purpose of the role To design, develop and improve software, utilising various engineering methodologies, that provides business, platform, and technology capabilities for our customers and colleagues. Accountabilities Development and delivery of high-quality software solutions by using industry aligned programming languages, frameworks, and tools. Ensuring that code is scalable, maintainable, and optimized for performance. Cross-functional collaboration with product managers, designers, and other engineers to define software requirements, devise solution strategies, and ensure seamless integration and alignment with business objectives. Collaboration with peers, participate in code reviews, and promote a culture of code quality and knowledge sharing. Stay informed of industry technology trends and innovations and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth. Adherence to secure coding practices to mitigate vulnerabilities, protect sensitive data, and ensure secure software solutions. Implementation of effective unit testing practices to ensure proper code design, readability, and reliability. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and elevate breaches of policies/procedures If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
26/05/2026
Full time
Join Barclays as an IFC - Project Manager and play a key role in shaping the future of our technology landscape. In this position, you will help design, develop, and improve software using a range of engineering methodologies, enabling us to deliver robust business, platform, and technology capabilities for our customers and colleagues. Your work will contribute directly to building innovative solutions that support our strategic goals and drive meaningful impact across the organisation. To be successful as a Project Manager, you should have experience with; A track record of delivering complex implementations (multiple delivery workstreams) with an internally built application. Previous experience with governance related activities such as project plan creation (using MS Project) & tracking, resource forecasts, financials Considerable stakeholder management experience, including preparation of materials (MS PowerPoint) Some other highly valued skills may include; Formal qualification eg: Prince2 Agile, Agile SCRUM or equivalent Good communication and influencing skills Good analytical and problem-solving skills You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills This role will be based in Knutsford. Purpose of the role To design, develop and improve software, utilising various engineering methodologies, that provides business, platform, and technology capabilities for our customers and colleagues. Accountabilities Development and delivery of high-quality software solutions by using industry aligned programming languages, frameworks, and tools. Ensuring that code is scalable, maintainable, and optimized for performance. Cross-functional collaboration with product managers, designers, and other engineers to define software requirements, devise solution strategies, and ensure seamless integration and alignment with business objectives. Collaboration with peers, participate in code reviews, and promote a culture of code quality and knowledge sharing. Stay informed of industry technology trends and innovations and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth. Adherence to secure coding practices to mitigate vulnerabilities, protect sensitive data, and ensure secure software solutions. Implementation of effective unit testing practices to ensure proper code design, readability, and reliability. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and elevate breaches of policies/procedures If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
About us Graphcore is one of the world's leading innovators in Artificial Intelligence compute. It is developing hardware, software and systems infrastructure that will unlock the next generation of AI breakthroughs and power the widespread adoption of AI solutions across every industry. As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world's most transformative technologies. Together, they share a bold vision: to enable Artificial Super Intelligence and ensure its benefits are accessible to everyone. Graphcore's teams are drawn from diverse backgrounds and bring a broad range of skills and perspectives. A melting pot of AI research specialists, silicon designers, software engineers and systems architects, Graphcore brings together deep expertise to solve complex problems and deliver meaningful progress in AI compute. Job Summary Reporting to the Head of Data & Analytics, the Lead Data Engineer is a senior individual contributor responsible for leading a key area of Graphcore's data platform and engineering practices. This role combines hands-on technical delivery with technical leadership across data pipelines, platform capabilities and data products that support analytics, reporting and operational decision-making. Working closely with stakeholders across technical and business functions, the Lead Data Engineer helps shape the direction of the data platform, drives improvements to reliability, scalability and governance, and enables teams across Graphcore to make better use of trusted data. The Team The Data & Analytics team enables better decision-making across Graphcore by building trusted data foundations, scalable platforms and high-quality data products. The team works across a broad range of business and technical domains, partnering with colleagues throughout the company to improve access to reliable information, strengthen operational insight and support efficient, data-informed ways of working. Within this team, the Lead Data Engineer plays a key role in evolving the platform, setting engineering standards and delivering robust solutions that scale with business needs. Responsibilities and Duties Lead the design, build and evolution of robust data pipelines and platform services that support analytics, reporting and operational use cases across Graphcore. Own the data engineering stack, planning and delivering improvements to reliability, scalability, maintainability, performance and security. Build and operate Python-based batch and streaming workflows, with clear approaches to orchestration, testing, deployment, monitoring and incident resolution. Design and implement data solutions on AWS using services such as S3, Lambda, Aurora PostgreSQL, Athena, Glue and Redshift, ensuring they are secure, resilient and cost-conscious. Define and apply engineering standards for data quality, observability, documentation, release processes and operational support. Partner with analysts, engineers and business stakeholders to translate requirements into trusted datasets, well-structured data models and reusable data products. Drive improvements to platform resilience through approaches such as idempotent processing, retry and recovery mechanisms, buffering strategies and backfill or replay capabilities. Lead technical decision-making in your area by reviewing designs and code, sharing expertise and helping to raise the quality bar for data engineering across the team. Build and maintain CI/CD workflows and development practices that enable safe, repeatable and efficient delivery of data infrastructure and workflows. Ensure appropriate data protection and access controls are in place, including least-privilege access, secure secrets handling and suitable database permissions. Contribute to the development of internal tools and lightweight applications that improve access to data and support self-serve workflows. Work across teams to identify opportunities for platform and process improvements, helping shape the direction of data engineering within the wider Data & Analytics function. Candidate Profile Essential Strong experience designing, building and operating production-grade data pipelines and data platforms in Python. Strong hands-on experience with modern data orchestration, testing, deployment and monitoring practices in a production environment. Experience building solutions on AWS data services, including storage, processing and query technologies. Strong understanding of data modelling, data quality, schema design and performance optimisation across relational and analytical systems. Experience designing reliable data systems that recover gracefully from failure and operate effectively in real-world production conditions. Experience working with batch and streaming data pipelines, including operational support, troubleshooting and continuous improvement. Strong knowledge of security and access control principles for data platforms, including IAM, database permissions and secure handling of credentials and secrets. Experience providing technical leadership as a senior individual contributor through design reviews, code reviews, standards-setting and mentoring of others. Ability to work effectively with both technical and non-technical stakeholders, turning business needs into practical, scalable data solutions. Strong communication skills, with the ability to explain technical decisions clearly and influence outcomes across teams. Desirable Experience with Prefect or a similar workflow orchestration platform. Experience with streaming or data collection technologies. Experience with PostgreSQL, Redshift, ClickHouse or similar database and warehouse technologies. Experience with CI/CD tooling and Infrastructure as Code approaches. Experience building lightweight internal tools or data applications using Python frameworks such as Streamlit or Flask. Familiarity with dbt and working models that combine data engineering and analytics engineering. Understanding of operational best practices for cloud-based data platforms, including cost optimisation and observability. Experience working in a fast-moving product, technology or engineering-led environment.
26/05/2026
Full time
About us Graphcore is one of the world's leading innovators in Artificial Intelligence compute. It is developing hardware, software and systems infrastructure that will unlock the next generation of AI breakthroughs and power the widespread adoption of AI solutions across every industry. As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world's most transformative technologies. Together, they share a bold vision: to enable Artificial Super Intelligence and ensure its benefits are accessible to everyone. Graphcore's teams are drawn from diverse backgrounds and bring a broad range of skills and perspectives. A melting pot of AI research specialists, silicon designers, software engineers and systems architects, Graphcore brings together deep expertise to solve complex problems and deliver meaningful progress in AI compute. Job Summary Reporting to the Head of Data & Analytics, the Lead Data Engineer is a senior individual contributor responsible for leading a key area of Graphcore's data platform and engineering practices. This role combines hands-on technical delivery with technical leadership across data pipelines, platform capabilities and data products that support analytics, reporting and operational decision-making. Working closely with stakeholders across technical and business functions, the Lead Data Engineer helps shape the direction of the data platform, drives improvements to reliability, scalability and governance, and enables teams across Graphcore to make better use of trusted data. The Team The Data & Analytics team enables better decision-making across Graphcore by building trusted data foundations, scalable platforms and high-quality data products. The team works across a broad range of business and technical domains, partnering with colleagues throughout the company to improve access to reliable information, strengthen operational insight and support efficient, data-informed ways of working. Within this team, the Lead Data Engineer plays a key role in evolving the platform, setting engineering standards and delivering robust solutions that scale with business needs. Responsibilities and Duties Lead the design, build and evolution of robust data pipelines and platform services that support analytics, reporting and operational use cases across Graphcore. Own the data engineering stack, planning and delivering improvements to reliability, scalability, maintainability, performance and security. Build and operate Python-based batch and streaming workflows, with clear approaches to orchestration, testing, deployment, monitoring and incident resolution. Design and implement data solutions on AWS using services such as S3, Lambda, Aurora PostgreSQL, Athena, Glue and Redshift, ensuring they are secure, resilient and cost-conscious. Define and apply engineering standards for data quality, observability, documentation, release processes and operational support. Partner with analysts, engineers and business stakeholders to translate requirements into trusted datasets, well-structured data models and reusable data products. Drive improvements to platform resilience through approaches such as idempotent processing, retry and recovery mechanisms, buffering strategies and backfill or replay capabilities. Lead technical decision-making in your area by reviewing designs and code, sharing expertise and helping to raise the quality bar for data engineering across the team. Build and maintain CI/CD workflows and development practices that enable safe, repeatable and efficient delivery of data infrastructure and workflows. Ensure appropriate data protection and access controls are in place, including least-privilege access, secure secrets handling and suitable database permissions. Contribute to the development of internal tools and lightweight applications that improve access to data and support self-serve workflows. Work across teams to identify opportunities for platform and process improvements, helping shape the direction of data engineering within the wider Data & Analytics function. Candidate Profile Essential Strong experience designing, building and operating production-grade data pipelines and data platforms in Python. Strong hands-on experience with modern data orchestration, testing, deployment and monitoring practices in a production environment. Experience building solutions on AWS data services, including storage, processing and query technologies. Strong understanding of data modelling, data quality, schema design and performance optimisation across relational and analytical systems. Experience designing reliable data systems that recover gracefully from failure and operate effectively in real-world production conditions. Experience working with batch and streaming data pipelines, including operational support, troubleshooting and continuous improvement. Strong knowledge of security and access control principles for data platforms, including IAM, database permissions and secure handling of credentials and secrets. Experience providing technical leadership as a senior individual contributor through design reviews, code reviews, standards-setting and mentoring of others. Ability to work effectively with both technical and non-technical stakeholders, turning business needs into practical, scalable data solutions. Strong communication skills, with the ability to explain technical decisions clearly and influence outcomes across teams. Desirable Experience with Prefect or a similar workflow orchestration platform. Experience with streaming or data collection technologies. Experience with PostgreSQL, Redshift, ClickHouse or similar database and warehouse technologies. Experience with CI/CD tooling and Infrastructure as Code approaches. Experience building lightweight internal tools or data applications using Python frameworks such as Streamlit or Flask. Familiarity with dbt and working models that combine data engineering and analytics engineering. Understanding of operational best practices for cloud-based data platforms, including cost optimisation and observability. Experience working in a fast-moving product, technology or engineering-led environment.
I did my part and supported the Regular Toilet
Cardiff, South Glamorgan
London / UK Remote Engineer III £75,000 - £105,000 + Technology - Engineering About Our Engineering Teams We have around 400 engineers across Monzo who design and build our in house banking platform. We have big ambitions for the future, and technology plays a big role in creating a bank our customers want, so engineers at Monzo collaborate across disciplines to solve interesting challenges throughout the company. These range from the products our customers use everyday to underlying infrastructure, security, payments and finance, customer operations, financial crime, and data, to name just a few areas. As a bank, there is scope for impact across a huge number of opportunities. We contribute to open source software as much as possible. Our blog is a good place to learn even more about what we do! Your day-to-day This role is all about collaborating with your team to make a difference to your customers. As a backend engineer you'll work in a squad alongside other disciplines like product managers, marketers, user researchers, designers, mobile engineers, web engineers, data analysts, business analysts, writers and more! Together you'll build and support a particular part of Monzo. Our squads belong to our wider collectives (a word we use to describe self governing business units of about 100 people). They are Core Banking, Business Banking, Wealth, Borrowing, Growth, Payments, Platform, Fincrime, Security & Expansion. We do not ask for formal qualifications or degree requirements for any of our engineering roles. Qualifications Strong experience working on the backend of a technology product Want to be involved in building a product that you (and the people you know) use every day Have a product mindset: care about customer outcomes and make data informed decisions Comfortable working in a team that deals with ambiguity Interested in distributed systems and writing resilient software Have some experience with strongly typed languages (Go, Java, C, Scala, etc.) Think you'd enjoy the kind of work we're doing Additional Context We're looking for L40 Engineers at the moment. You can read more in our Engineering Progression Framework. You will be interviewed across the whole framework. If you're not sure what level you're aiming for, chat with your recruiter! Onboarding and Tech Stack Go to write our application code (there's an excellent interactive Go tutorial here) Cassandra for most persistent data storage Kafka for our asynchronous message queue Kubernetes and Docker to schedule and run our services Envoy Proxy for RPC AWS for most of our production infrastructure and GCP for most of our data infrastructure React for our public web apps and internal tools We also have physical datacenters with actual cables to connect to various third parties Benefits £75,000 - £105,000 base salary plus stock options We can help you relocate to the UK We can sponsor visas This role can be based in our London office, but we're open to distributed working within the UK We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team Learning budget of £1,000 a year for books, training courses and conferences And much more, see our full list of benefits Equal opportunities We're an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at the application stage.
26/05/2026
Full time
London / UK Remote Engineer III £75,000 - £105,000 + Technology - Engineering About Our Engineering Teams We have around 400 engineers across Monzo who design and build our in house banking platform. We have big ambitions for the future, and technology plays a big role in creating a bank our customers want, so engineers at Monzo collaborate across disciplines to solve interesting challenges throughout the company. These range from the products our customers use everyday to underlying infrastructure, security, payments and finance, customer operations, financial crime, and data, to name just a few areas. As a bank, there is scope for impact across a huge number of opportunities. We contribute to open source software as much as possible. Our blog is a good place to learn even more about what we do! Your day-to-day This role is all about collaborating with your team to make a difference to your customers. As a backend engineer you'll work in a squad alongside other disciplines like product managers, marketers, user researchers, designers, mobile engineers, web engineers, data analysts, business analysts, writers and more! Together you'll build and support a particular part of Monzo. Our squads belong to our wider collectives (a word we use to describe self governing business units of about 100 people). They are Core Banking, Business Banking, Wealth, Borrowing, Growth, Payments, Platform, Fincrime, Security & Expansion. We do not ask for formal qualifications or degree requirements for any of our engineering roles. Qualifications Strong experience working on the backend of a technology product Want to be involved in building a product that you (and the people you know) use every day Have a product mindset: care about customer outcomes and make data informed decisions Comfortable working in a team that deals with ambiguity Interested in distributed systems and writing resilient software Have some experience with strongly typed languages (Go, Java, C, Scala, etc.) Think you'd enjoy the kind of work we're doing Additional Context We're looking for L40 Engineers at the moment. You can read more in our Engineering Progression Framework. You will be interviewed across the whole framework. If you're not sure what level you're aiming for, chat with your recruiter! Onboarding and Tech Stack Go to write our application code (there's an excellent interactive Go tutorial here) Cassandra for most persistent data storage Kafka for our asynchronous message queue Kubernetes and Docker to schedule and run our services Envoy Proxy for RPC AWS for most of our production infrastructure and GCP for most of our data infrastructure React for our public web apps and internal tools We also have physical datacenters with actual cables to connect to various third parties Benefits £75,000 - £105,000 base salary plus stock options We can help you relocate to the UK We can sponsor visas This role can be based in our London office, but we're open to distributed working within the UK We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team Learning budget of £1,000 a year for books, training courses and conferences And much more, see our full list of benefits Equal opportunities We're an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at the application stage.
Why We Exist Economic incentives, environmental pressures, and regulatory shifts are driving a global move toward the circular economy. Consumers and businesses are moving away from rigid ownership models in favour of more flexible, affordable access. Yet while big tech has embedded subscriptions in everything from music to software to storage, the $1.5 trillion electronic device market remains deeply underserved. Until now. Raylo is the subscription infrastructure for the world's leading electronics brands, powering the circular economy by making devices more accessible, affordable, and flexible for consumers and businesses. The only way customers and manufacturers will make that shift is if it's simple and cost-effective. This is where we come in. What We've Built We enable the world's leading electronics brands to shift from single-use to circular, customer-centric business models. We're at £70m ARR, profitable, growing fast, with 200,000+ active subscriptions across consumers and small businesses. Customers trust us too, with a 4.5/5 Trustpilot rating from more than 20,000 reviews. For customers, the experience is simple: subscribe to a device, get support throughout, upgrade when you want, and return it when you're done. Behind that sits a sophisticated fintech platform powering device subscriptions end to end: credit and fraud decisioning, lifecycle operations, and the financing engine that lets brands offer subscriptions without using their own balance sheet. No one else has built the full infrastructure to run electronics subscriptions at scale. Our platform has two sides. marketplace gives consumers and small businesses access to premium tech from the world's leading electronics brands. Raylo Pay is our embedded product, enabling brands such as PlayStation and LG to launch subscription journeys directly through their own DTC and ecommerce channels. The impact of our circular model is big. We cut emissions per device by around 50% compared to buy-and-discard. We're B Corp certified, backed by Macquarie, NatWest and Channel 4 Ventures, and recognised by Tech Nation's Future Fifty. How We Work AI is changing what small, ambitious teams can build. Companies that embrace it will define the next decade. Raylo is uniquely placed to benefit. We combine proprietary technology and data with the orchestration of physical assets, operating across credit, fraud, pricing, logistics, refurbishment, resale and customer care. With AI improving every cycle, our moat deepens with scale. At Raylo, AI is woven into how we work every day. We don't ration access or hedge our bets. Our people use the best models and tools, and we expect them to do things that weren't possible a year ago. Processes that used to be good enough are being rebuilt. Teams are replacing spreadsheets with bespoke tooling, and anyone can query our data layer in plain English and get a real answer in seconds. We give every team their own hackathon: a chance to step back, start with a blank sheet, and ask: if we were starting today, how would we do this? The more we automate, the more human judgement matters. AI gives people back time, and we expect them to spend it on the things no model can replicate: conversations, trust, craft and team judgement. We hire to a high bar. You'll work with people who push you, raise your game and expect you to do the same. We want every person at Raylo to do the best work of their lives, and enjoy doing it. Our Core Values Be deeply curious - We thrive on innovation through diverse approaches, views, and people. Walk in your customer's shoes - To build the best products and make the best decisions for the long term, we must figure out what our customers need, not just what they want. Focus and execute - We have a big vision, but we believe in nailing the most important problems first. Be gritty - Only gritty teams succeed. Our individual ownership, passion, and perseverance mean we're a team through thick and thin. What to Expect You'll be joining our growing Engineering team as a Mid-Level Backend Engineer, reporting to the Engineering Manager. Our backend team powers critical capabilities like customer decisioning, third-party service integrations, automation for operational teams, and self-serve functionality for customers. You'll join a culture of high trust and autonomy and no micromanagement, where you'll have the chance to quickly make an impact on our mission. Over the next year, you'll: Develop a deep understanding of our core user journeys and backend systems. Gain autonomy in delivering medium-sized projects and play an increasingly important role in driving larger initiatives alongside senior engineers and stakeholders. Collaborate cross-functionally with product managers, designers, and frontend engineers to deliver features that directly impact Raylo's growth and customer experience. Work with a modern backend stack including Ruby on Rails (8.0), Sidekiq Enterprise (200k+ jobs daily), Heroku, GitHub Actions (CI/CD), Playwright (E2E testing), and GraphQL APIs. What You'll Do Build, maintain, and scale backend services using Ruby on Rails and related technologies. Collaborate with product and frontend teams to deliver features that enable new customer experiences and operational efficiencies. Participate in code reviews and pairing sessions, sharing knowledge and learning from others. Integrate and optimise third-party services that power our subscription platform. Continuously improve backend systems with a focus on scalability, reliability, and performance. Take ownership of medium-sized projects, from design to delivery, and contribute to larger initiatives with senior engineers. Write clean, tested, and maintainable code, with CI/CD pipelines in GitHub Actions and end-to-end testing in Playwright. Work on asynchronous job processing at scale with Sidekiq Enterprise. You'll Succeed with 2-4 years of backend engineering experience, ideally in a fast-paced startup or scale-up environment. Strong proficiency in Ruby on Rails and experience with Sidekiq for large-scale job processing. Experience deploying and running applications in Heroku (or similar PaaS), with confidence in CI/CD pipelines. Familiarity with GraphQL APIs and automated testing frameworks such as RSpec. A collaborative mindset, with strong communication skills and the ability to make progress in ambiguous situations. A proactive, curious, and problem-solving attitude, with a passion for working on real business problems through technology. An eagerness to continuously learn and improve your craft, especially within Ruby and Rails. Opportunities & Benefits We are continuously improving and listening to our quarterly employee surveys to provide the best opportunities and benefits for our employees. Exclusive Raylo device lease for employees Stock options for all employees Private Medical Insurance L&D budget to support the skills you value Hybrid working model- 3 set days in the London Bridge Office (Monday, Wednesday & Thursday) 33 days off, your way - 25 days + 8 bank holidays with full flexibility to use on the days that mean the most to you Enhanced maternity, paternity, adoption or shared parental leave, if you've been with us for 12 months. Workplace nursery scheme for major cost savings Hiring Process We move quickly and we'll aim to give you the best candidate experience possible. It starts with a 15-minute call - no prep needed. If there's a fit, we move fast, every stage has a purpose, and we'll tell you what we're looking for at each one. If there's anything we can do to support you through the process, whether that's adjustments or anything else, please let us know. As an FCA-regulated business, we conduct background checks (DBS and AML) on all successful candidates who are offered a position at Raylo during the onboarding process. Diversity & Inclusion at Raylo At Raylo, we celebrate diversity and are committed to creating an inclusive workplace where everyone can thrive. We welcome people of all backgrounds, experiences, and perspectives, believing they make us stronger.
26/05/2026
Full time
Why We Exist Economic incentives, environmental pressures, and regulatory shifts are driving a global move toward the circular economy. Consumers and businesses are moving away from rigid ownership models in favour of more flexible, affordable access. Yet while big tech has embedded subscriptions in everything from music to software to storage, the $1.5 trillion electronic device market remains deeply underserved. Until now. Raylo is the subscription infrastructure for the world's leading electronics brands, powering the circular economy by making devices more accessible, affordable, and flexible for consumers and businesses. The only way customers and manufacturers will make that shift is if it's simple and cost-effective. This is where we come in. What We've Built We enable the world's leading electronics brands to shift from single-use to circular, customer-centric business models. We're at £70m ARR, profitable, growing fast, with 200,000+ active subscriptions across consumers and small businesses. Customers trust us too, with a 4.5/5 Trustpilot rating from more than 20,000 reviews. For customers, the experience is simple: subscribe to a device, get support throughout, upgrade when you want, and return it when you're done. Behind that sits a sophisticated fintech platform powering device subscriptions end to end: credit and fraud decisioning, lifecycle operations, and the financing engine that lets brands offer subscriptions without using their own balance sheet. No one else has built the full infrastructure to run electronics subscriptions at scale. Our platform has two sides. marketplace gives consumers and small businesses access to premium tech from the world's leading electronics brands. Raylo Pay is our embedded product, enabling brands such as PlayStation and LG to launch subscription journeys directly through their own DTC and ecommerce channels. The impact of our circular model is big. We cut emissions per device by around 50% compared to buy-and-discard. We're B Corp certified, backed by Macquarie, NatWest and Channel 4 Ventures, and recognised by Tech Nation's Future Fifty. How We Work AI is changing what small, ambitious teams can build. Companies that embrace it will define the next decade. Raylo is uniquely placed to benefit. We combine proprietary technology and data with the orchestration of physical assets, operating across credit, fraud, pricing, logistics, refurbishment, resale and customer care. With AI improving every cycle, our moat deepens with scale. At Raylo, AI is woven into how we work every day. We don't ration access or hedge our bets. Our people use the best models and tools, and we expect them to do things that weren't possible a year ago. Processes that used to be good enough are being rebuilt. Teams are replacing spreadsheets with bespoke tooling, and anyone can query our data layer in plain English and get a real answer in seconds. We give every team their own hackathon: a chance to step back, start with a blank sheet, and ask: if we were starting today, how would we do this? The more we automate, the more human judgement matters. AI gives people back time, and we expect them to spend it on the things no model can replicate: conversations, trust, craft and team judgement. We hire to a high bar. You'll work with people who push you, raise your game and expect you to do the same. We want every person at Raylo to do the best work of their lives, and enjoy doing it. Our Core Values Be deeply curious - We thrive on innovation through diverse approaches, views, and people. Walk in your customer's shoes - To build the best products and make the best decisions for the long term, we must figure out what our customers need, not just what they want. Focus and execute - We have a big vision, but we believe in nailing the most important problems first. Be gritty - Only gritty teams succeed. Our individual ownership, passion, and perseverance mean we're a team through thick and thin. What to Expect You'll be joining our growing Engineering team as a Mid-Level Backend Engineer, reporting to the Engineering Manager. Our backend team powers critical capabilities like customer decisioning, third-party service integrations, automation for operational teams, and self-serve functionality for customers. You'll join a culture of high trust and autonomy and no micromanagement, where you'll have the chance to quickly make an impact on our mission. Over the next year, you'll: Develop a deep understanding of our core user journeys and backend systems. Gain autonomy in delivering medium-sized projects and play an increasingly important role in driving larger initiatives alongside senior engineers and stakeholders. Collaborate cross-functionally with product managers, designers, and frontend engineers to deliver features that directly impact Raylo's growth and customer experience. Work with a modern backend stack including Ruby on Rails (8.0), Sidekiq Enterprise (200k+ jobs daily), Heroku, GitHub Actions (CI/CD), Playwright (E2E testing), and GraphQL APIs. What You'll Do Build, maintain, and scale backend services using Ruby on Rails and related technologies. Collaborate with product and frontend teams to deliver features that enable new customer experiences and operational efficiencies. Participate in code reviews and pairing sessions, sharing knowledge and learning from others. Integrate and optimise third-party services that power our subscription platform. Continuously improve backend systems with a focus on scalability, reliability, and performance. Take ownership of medium-sized projects, from design to delivery, and contribute to larger initiatives with senior engineers. Write clean, tested, and maintainable code, with CI/CD pipelines in GitHub Actions and end-to-end testing in Playwright. Work on asynchronous job processing at scale with Sidekiq Enterprise. You'll Succeed with 2-4 years of backend engineering experience, ideally in a fast-paced startup or scale-up environment. Strong proficiency in Ruby on Rails and experience with Sidekiq for large-scale job processing. Experience deploying and running applications in Heroku (or similar PaaS), with confidence in CI/CD pipelines. Familiarity with GraphQL APIs and automated testing frameworks such as RSpec. A collaborative mindset, with strong communication skills and the ability to make progress in ambiguous situations. A proactive, curious, and problem-solving attitude, with a passion for working on real business problems through technology. An eagerness to continuously learn and improve your craft, especially within Ruby and Rails. Opportunities & Benefits We are continuously improving and listening to our quarterly employee surveys to provide the best opportunities and benefits for our employees. Exclusive Raylo device lease for employees Stock options for all employees Private Medical Insurance L&D budget to support the skills you value Hybrid working model- 3 set days in the London Bridge Office (Monday, Wednesday & Thursday) 33 days off, your way - 25 days + 8 bank holidays with full flexibility to use on the days that mean the most to you Enhanced maternity, paternity, adoption or shared parental leave, if you've been with us for 12 months. Workplace nursery scheme for major cost savings Hiring Process We move quickly and we'll aim to give you the best candidate experience possible. It starts with a 15-minute call - no prep needed. If there's a fit, we move fast, every stage has a purpose, and we'll tell you what we're looking for at each one. If there's anything we can do to support you through the process, whether that's adjustments or anything else, please let us know. As an FCA-regulated business, we conduct background checks (DBS and AML) on all successful candidates who are offered a position at Raylo during the onboarding process. Diversity & Inclusion at Raylo At Raylo, we celebrate diversity and are committed to creating an inclusive workplace where everyone can thrive. We welcome people of all backgrounds, experiences, and perspectives, believing they make us stronger.
