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Job Description Job Title: Client Service Delivery, Sr Manager Location: West Midlands (Birmingham) Salary: Competitive Career Level: CL6 Please note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point of application. Company Overview Accenture is a leading global professional services company,providinga broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities acrossall oftheseservices We believe in inclusion and diversity and supporting the whole person. Our core valuescomprise ofStewardship, Best People, Client Value Creation, One Global Network, Respect for theIndividualand Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a Team You will be part of the Service Delivery Team responsible for the end-to-end delivery of infrastructure and cloud services to our clients. Operating from our Birmingham UK office, the team focuses on delivering high-quality, SLA-driven services enhanced through AIOps, automation, and data-driven insights. This is an opportunity to work in a dynamic, collaborative environment with access to continuous learning,cutting-edgetechnologies, and a global network of experts. Key Responsibilities Service Delivery Management Own full lifecycle service delivery across infrastructure and cloud environments, ensuring alignment to SLAs, KPIs, scope, and cost. Leverage AIOps and observability tools (e.g.Dynatrace, Datadog, New Relic, Elastic) to proactivelymonitorservice health and performance. Utilisepredictive alerting and anomaly detection to prevent incidents andoptimisedelivery priorities. Coordinate across internal teams, vendors, and stakeholders to ensure seamless delivery. Client Communication Act as the primary point of contact for service delivery, building strong, trusted client relationships. Translate technical insights into clear business value, highlighting outcomes such as improved reliability and reduced Mean TimeToRecover (MTTR). Communicate the impact of AI-driven service management anddemonstratethe value of platforms such as ServiceNow AIOps, Dynatrace, and Splunk IT Service Intelligence. Service Improvement Analyseservice metrics and trends toidentifyopportunities for continuous improvement. Embed incident learnings into automation workflows and prevention models. Use AIOps insights to improve service availability, performance, and reliability. Driveoptimisationthrough data-led decision-making and proactive operations. Documentation and Reporting Establish and lead governance forums, service reviews, and performance discussions. Deliver AI-enhanced reporting, including predictive insights and trend analysis using tools such as ServiceNow Performance Analytics, Azure Monitor, and AWS DevOps Guru. Ensure transparency and governance in AI usage within service delivery. Team Collaboration Work closely with cross-functional teams including IT, DevOps, and business units. Promote adoption of AIOps and automation tools across operational teams. Encourage skills development in data-driven and AI-assisted service management. Foster collaboration and knowledge sharing to drive service excellence. Risk Management Act as escalationleadformajor incidents, service risks, and client concerns, including participation in on-call rotations. Use event correlation and root cause analysis tools such asMoogsoft,BigPanda, and Splunk IT Service Intelligence to accelerate resolution. Proactivelyidentifyand mitigate risks using data-driven insights. Compliance Ensure adherence to client data protection, security, and regulatory requirements. Govern access to operational data used within AIOps and monitoring platforms. Support audits and assurance activities related to AI-enabled service delivery. Automation & Tooling Implement andoptimiseAIOps and automation capabilities to enable proactive and self-healing operations. Drive intelligent alerting, event correlation, and automated remediation. Leverage AI-driven dashboards for performance, cost, and efficiency insights (e.g.within ServiceNow or Datadog). Support business cases for AIOps and automation investment. Ideally,you'llhave: Experience in Service Delivery within infrastructure and cloud environments Strong understanding of IT Managed Services frameworks Hands-on experience with AIOps tools such as Dynatrace and ServiceNow Familiarity with observability tools (e.g.Datadog, New Relic, Elastic) Knowledge of event analytics tools such as Splunk IT Service Intelligence andMoogsoft Experience in stakeholder and client management Financial management, costoptimisation, and business case development experience Understanding of data protection, compliance, and security controls About Accenture Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law. Qualification Set yourself apart: You will have a culture of learning and completing relevant training and certifications. Experience in Agile Delivery, Project management, DevOps, FinOps. Know how to manage customer expectations with customer-facing experience. Good understanding of Service Management Principals, such as ITIL V4 and alignment with ISO20k, Experience with AI Ops tools, frameworks, and implementation strategies. Knowledge of AI-enabled automation and monitoring solutions. Awareness of Site Reliability Engineering principles and practices. Locations Birmingham Additional Information Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces . Join Accenture to work at the heart of change. Visit us at .

A World-Changing Company Palantir builds the world's leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role We're looking for Forward Deployed Infrastructure Engineers who can help us build, operate, and maintain high-performance, scalable, and reliable services for Palantir platforms, products, and deployments. You'll get to use your creativity to develop novel solutions to evolving challenges and automate processes wherever possible, using whichever tools are best for the job including industry-leading LLM and AI technology! As a Forward Deployed Infrastructure Engineer, every day is different! You will be developing software and providing high-quality support for software systems that are critical to solving our government's greatest challenges. We strongly believe in engineering teams being responsible for the operations of their services in production. As such, you'll work closely with forward deployed teams and product teams to participate in sensible, scalable, systems design and share responsibility with them in diagnosing, resolving, and preventing production issues. Core Responsibilities Handle support and operations of Palantir software, including monitoring and alerting, configuration management, and upgrades. Deploy new Palantir products at customer deployments and perform migrations to the latest infrastructure types. Debug, improve, and optimise Palantir's services and infrastructure with a focus on long-term reliability and scalability. Reduce manual operations and automate workflows, processes, and/or runbooks where possible. Provide technical troubleshooting support for production issues, ensuring timely resolution and minimal impact on operations. Participate in a support on-call schedule. Develop novel solutions in Palantir's Foundry and Apollo platforms to solve infrastructure challenges. What We Value Confidence in troubleshooting complex systems issues independently using observability tools and service logs. Ability to identify and automate highly manual tasks, driving ongoing improvements within and across teams. Comfort with large scale production systems and technologies - for example, load balancing, monitoring, distributed systems, or configuration management. Proficiency with programming languages such as Java, Python, Bash, JavaScript, Go or similar languages and be comfortable coding and/or utilising tooling built in these languages. Ability to work with a high level of autonomy and responsibility in a rapidly changing environment with dynamic objectives and iteration with users. Excellent communication and interpersonal skills, with the ability to work effectively in multi-functional teams. What We Require Strong engineering background, preferred in fields such as Computer Science, Mathematics, Software Engineering, Physics, and Data Science. Strong coder with shown proficiency in programming languages such as Java, Go, Python, JavaScript, or similar languages. Security clearance or the ability to obtain a clearance. Life at Palantir We want every Palantirian to achieve their best outcomes, that's why we celebrate individuals' strengths, skills, and interests, from your first interview to your longterm growth, rather than rely on traditional career ladders. Paying attention to the needs of our community enables us to optimize our opportunities to grow and helps ensure many pathways to success at Palantir. Promoting health and well-being across all areas of Palantirians' lives is just one of the ways we're investing in our community. Learn more at Life at Palantir and note that our offerings may vary by region. In keeping consistent with Palantir's values and culture, we believe employees are "better together" and in-person work affords the opportunity for more creative outcomes. Therefore, we encourage employees to work from our offices to foster connectivity and innovation. Many teams do offer hybrid options (WFH a day or two a week), allowing our employees to strike the right trade-off for their personal productivity. Based on business need, there are a few roles that allow for "Remote" work on an exceptional basis. If you are applying for one of these roles, you must work from the city and or country in which you are employed. If the posting is specified as Onsite, you are required to work from an office. If you want to empower the world's most important institutions, you belong here. Palantir values excellence regardless of background. We are committed to making the application and hiring process accessible to everyone and will provide a reasonable accommodation for those living with a disability. If you need an accommodation for the application or hiring process, please reach out and let us know how we can help.

Overview At Babcock we're working to create a safe and secure world, together, and if you join us, you can play your part as the Chief Engineer in the submarine build programme. Role As a Chief Engineer, you'll have a role that's out of the ordinary. You'll utilise your expertise to provide strategic engineering leadership across the Nuclear Sector within your defined Authority, ensuring integrated, efficient solutions and end-to-end support throughout the full engineering lifecycle. Specific to this role you will be expected to participate as a member of the joint design authority with our partners within the next SSN delivery programme. Day to day, you'll drive engineering leadership across the Nuclear Sector, championing excellence and integrity in delivery teams while cultivating transparent collaboration across the wider sector and global business. Responsibilities Lead the local execution of the Independent Technical Authority (ITA) responsibilities, aligned with Group and Sector Engineering Manuals Ensure engineering delivery within your remit complies with all relevant Group and Sector policies, practices, and procedures. Assure the technical integrity and quality of all engineering outputs within your scope of accountability. Oversee and validate the Suitably Qualified and Experienced Personnel (SQEP), capacity, and capability across the Sector Engineering Function Provide expert guidance and share lessons learned from the wider business. This role is full time, 35 hours per week and provides hybrid working arrangements with 2 days in office/onsite and can be based at any of the Devonport, Bristol or Clyde Babcock sites or at the Barrow shipyard. There is a requirement to be flexible to travel and work across a range of Babcock sites as the business needs with frequent travel to Barrow and Bristol. Essential experience Extensive inclusive leadership experience in the Nuclear or other safety-critical industries. Proven track record of engineering leadership and stakeholder management, preferably with nuclear sector exposure. Skilled in managing engineering across multiple lifecycle phases in high-hazard environments, in particular a knowledge of submarine in-service support and it's deployment at Clyde and/or Devonport is essential. Strong executive-level communication, stakeholder engagement and inter-personal skills. Inquisitive, open-minded, and pragmatic approach to leadership and problem-solving. Qualifications Degree (or equivalent) in Engineering or a related field. Member of a recognised professional engineering institution. Chartered Engineer status (or equivalent professional standing). Security Clearance The successful candidate must be able to achieve and maintain Security Check (SC) security clearance for this role. Many of the positions within our company are subject to national security clearance and Trade Control restrictions. This means that your eligibility for certain roles may be affected by your place of birth, nationality, current or former citizenship, and any residency you hold or have held. Further details are available at United Kingdom Security Vetting: clearance levels - GOV.UK (). What we offer Matched contribution pension scheme, with life assurance Access to a Digital GP, annual health check, and nutritional consultations through Aviva DigiCare+ Employee share scheme Employee shopping savings portal Payment of Professional Fees Reservists in the armed forces receive 10-days special paid leave Holiday Trading is a benefit that allows UK Babcock employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement. There is an annual Window to request this benefit. 'Be Kind Day' enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity Excellent development opportunities and benefits package including an employee assistance programme supporting physical, mental and financial wellbeing. Babcock We're Babcock - a global FTSE 100 organisation with over 26,000 people working together to make a difference. Here, you'll be part of something bigger. From initial design to final decommissioning, your work will contribute to products and services that are essential to national security and public infrastructure. Together, we're building a future that lasts - not just through the impact we make, but through meaningful careers that respect your work-life balance. We call that lifetime engineering. Join us and see how far we can go, together. We are a disability confident committed employer. If you have a disability or need any reasonable adjustments during the application and selection stages, please email with the subject header 'Reasonable adjustments requirement'. We're committed to building an inclusive culture where everyone's free to thrive. We are happy to talk about flexible working - please ask about alternative patterns of work at interview.

Job Description: Your Impact Are you ready to take ownership of essential on premise services delivered directly to a secure customer environment? At Leonardo UK, our Service Delivery Managers play a critical role in ensuring that business critical services supporting national security and public sector operations are delivered reliably, securely, and day to day on site. Leonardo UK is seeking a Service Delivery Manager to join the Cyber & Security Solutions Division. This role is focused on the operational delivery and continual improvement of secure, on premise platform and systems engineering services within a highly regulated customer environment. This role operates fully within an Integrated Project Team (IPT) and is embedded at a secure London customer location, working directly with users, engineers, and operational teams. You will provide hands on service oversight, coordinate incidents and issues on site, and ensure services remain resilient, compliant, and aligned with customer and contractual expectations. This role requires Developed Vetting (DV) due to the nature of the customer environment. Candidates must be eligible for DV clearance and able to maintain it for the duration of the role. What you will do as a Service Delivery Manager Provide day to day operational oversight of secure, on premise services delivered within a customer IPT environment. Act as the primary onsite service lead, working closely with a small number of high value users to ensure service reliability, responsiveness, and customer satisfaction. Coordinate and manage incidents, service issues, and escalations on site, working directly with engineering, field support, and operational teams. Ensure services meet agreed performance, availability, security, and compliance requirements. Support service onboarding and transition into live operation, ensuring services are fully operationally ready within the secure environment. Maintain and own service documentation, including service descriptions, support models, escalation paths, and operational procedures. Lead and support local operational teams, providing direction, prioritisation, and coaching as services mature. Facilitate regular service reviews with customer and internal stakeholders, driving continual service improvement based on operational feedback. Identify risks, issues, and improvement opportunities arising from live service delivery and coordinate corrective actions. Contribute to service planning and roadmap activities, ensuring services remain sustainable and fit for purpose. What you'll bring Proven experience delivering and supporting secure, on premise services within regulated or high assurance customer environments. Experience working within IPT or customer embedded delivery models, providing hands on service leadership. Strong understanding of service management principles (e.g. ITIL) applied in an operational, frontline context rather than remote governance. Demonstrated ability to manage incidents, issues, and escalations on site, working directly with technical and operational teams. Experience leading or coordinating locally delivered service teams, including day to day tasking and prioritisation. Strong stakeholder management skills, with the ability to build trusted relationships with customers and users in secure environments. Clear, confident communication skills across technical and non technical audiences. A proactive, accountable approach to service ownership, risk management, and continuous improvement. Core areas (must have) On site Service Delivery: Hands on experience managing live services within a secure customer location. Incident & Escalation Management: Leading and coordinating incident response in person, working with onsite teams. Secure / Regulated Environments: Experience operating under strict security, compliance, and operational controls. Service Delivery & Coordination: Experience supporting the delivery and transition of business services, ensuring readiness and performance. Governance & Compliance: Understanding of service governance, risk management, and alignment with internal and external standards. Stakeholder Engagement: Ability to communicate effectively with internal customers, technical teams, and external partners. Service Documentation & Process Management: Experience maintaining service records, support materials, and operational procedures. Problem Solving & Escalation Support: Ability to troubleshoot service issues and support resolution across teams. Continuous Improvement: Contributing to service maturity through documentation, automation, and feedback loops. Team Collaboration: Working effectively across functions and supporting team delivery. Desirable Familiarity with MODCert or similar defence customer certification processes. Experience using SolarWinds or equivalent on premise monitoring and alerting tools. Background in defence, government, or critical national infrastructure environments. Experience working alongside field engineering or platform support teams in secure facilities. Relevant certifications such as ITIL Foundation or higher. This is not an exhaustive list, and we are keen to hear from you even if you might not have experience in all the above. The most important skill is a good attitude and willingness to learn. Security Clearance This role is subject to pre employment screening in line with the UK Government's Baseline Personnel Security Standard (BPSS). An additional range of Personnel Security Controls referred to as National Security Vetting (NSV) may apply, this could include meeting the eligibility requirements for The Security Check (SC) or Developed Vetting (DV). For more information and guidance please visit: Location This role is fully site based at a London customer location, five days per week, due to the nature of the secure customer environment. Remote, hybrid, or flexible working arrangements are not available for this position. Why join us Time to Recharge: Generous leave with the opportunity to accrue up to 12 additional flexi days each year. Secure your Future: Award winning pension scheme with up to 15% employer contribution. Your Wellbeing Matters: Free access to mental health support, financial advice, and employee led networks. Never Stop Learning: Free access to 4,000+ online courses via Coursera and LinkedIn Learning. Tailored Perks: Spend up to £500 annually on flexible benefits such as private healthcare, lifestyle discounts, and gym memberships. Flexible Working: Flexible hours with hybrid working options. For a full list of our company benefits please visit our website. Leonardo is a global leader in Aerospace, Defence, and Security. Headquartered in Italy, we employ over 53,000 people worldwide including 8,500 across 9 sites in the UK. Our employees are not just part of a team-they are key contributors to shaping innovation, advancing technology, and enhancing global safety. At Leonardo we are committed to building an inclusive, accessible, and welcoming workplace. We believe that a diverse workforce sparks creativity, drives innovation, and leads to better outcomes for our people and our customers. If you have any accessibility requirements to support you during the recruitment process, just let us know. Be part of something bigger - apply now!

AWS Principal Platform Engineer - UK Security Clearance required. Location: London, UK (Hybrid - typically 1 day per week in office/on-site) Contract: Permanent, Full-time Package: £90,000 - £120,000 + 10% Bonus + 10% Shares + Benefits (see more below) About Us At Appvia, we help organisations navigate their journey to Cloud and DevOps maturity. We are a specialist cloud and platform engineering consultancy and product house, delivering modern cloud platforms that enable teams to build, deploy, and operate software securely and efficiently. Our mission is to enable every organisation to deliver applications confidently in the cloud. We focus on building strong platform foundations, combining automation, governance, and developer enablement, so engineering teams can move faster without compromising on reliability or security. We work across public and private sector customers, supporting large scale transformation programmes and long term platform evolution. About the Role As an AWS Principal Platform Engineer, you will play a senior technical leadership role across Appvia's platform engineering engagements. You will help customers design, build, and evolve scalable, resilient, and secure cloud platforms, while guiding teams towards modern DevOps and platform engineering best practices. This is a hands on leadership role for someone who enjoys operating at the intersection of engineering, architecture, and consultancy. You will work closely with engineers, delivery leads, and solution architects, shaping technical direction, supporting early stage solution design, and mentoring teams as they deliver complex cloud platforms. You will also contribute to Appvia's wider engineering capability, influencing standards, patterns, and approaches that are reused across multiple customer engagements. Interview Process - 4 Stage Discovery conversation with Talent Acquisition Paired technical assessment with an Engineering team member Technical deep dive with Practice Leadership Competency focused final interview with Engineering Leadership Important You must either hold active SC, or be eligible for SC: British Passport or ILR To have resided in the UK for at least the last 5 years. Have no criminal records. Have no financial irregularities. About you You'll be passionate about new technology and automation, and experienced in leading an Engineering Team in Agile and DevOps best practices. You'll also be able to talk to us about your: Expert knowledge of continuous integration and deployment practices Ability to collaborate with people of all levels of technical ability Ability to lead and mentor on industry best practices Project Management experience Fantastic people skills, including the ability to motivate a team towards a common goal Bid work and Pre Sales Engineering experience Responsibilities Collaborate with prospective and existing customers to define and execute strategies for cloud and DevOps adoption. Educate customers and industry stakeholders on the benefits and best practices of cloud native technologies. Lead large, complex public cloud projects, providing strategic direction and selecting appropriate technologies. Manage teams of platform engineers and consultants, fostering a positive and collaborative team culture. Engage with enterprise clients to understand their unique challenges and deliver tailored solutions. Stay up to date with the latest trends and emerging technologies, contributing to industry knowledge sharing through blog posts and videos. Skills Platform Engineering: Mastery of designing and implementing scalable, resilient, and secure platforms. Automation: Expertise in infrastructure as code (IaC) practices, automation tools (e.g., Terraform, CloudFormation) and scripting languages (e.g. Python, Ruby). Container Orchestration: In depth knowledge and hands on experience with Kubernetes and its managed counterparts (EKS, AKS, GKE). Public Cloud Expertise: In depth knowledge of AWS, Azure, or GCP services, architecture, and best practices. DevOps Mastery: Excellent knowledge of CI/CD, containerisation, and serverless technologies. Networking: Expertise in designing and managing secure, scalable AWS network architectures (VPC, VPN, Load Balancers, Transit Gateway). Experience Leadership on Large Projects: Proven experience leading and delivering large, complex public cloud projects. Team Management and Mentorship: Extensive experience leading and managing teams, fostering a collaborative culture, and mentoring team members. Enterprise Customer Facing Experience: Significant experience engaging with enterprise clients, managing relationships, and ensuring high levels of customer satisfaction. Continuous Learning and Industry Involvement: Proven commitment to staying up to date with the latest trends and contributing to industry knowledge sharing. Qualifications Certification in relevant cloud technologies (AWS, Azure, GCP) at an expert/professional level is highly desirable, e.g.: AWS Solutions Architect Professional AWS Certified Advanced Networking - Specialty (highly desirable) Certification in Kubernetes administration is desirable: Certified Kubernetes Administrator (CKA) Certified Kubernetes Security Specialist (CKSS) Why join Appvia? We are a self funded, London based startup; providing businesses with a fast and secure way to deploy containerised applications into the cloud. We are on a mission to enable organisations to make cloud based software delivery simple and efficient, whilst having the insights into costs, security and cadence. As a company that holds customers at the heart of everything we do, we are looking for candidates that want to make a real change to how Dev and Ops is working in the industry. With our customers, such as the UK's Home Office & Bank of England, are harnessing cloud native technologies, limiting the challenges of infrastructure management and rapidly delivering digital products. What's on offer? Work life balance Flexible working with core hours of 10 4pm because we know life happens outside of work Hybrid working - only one compulsory office day per month 25 days' holiday a year, plus bank holidays An additional day off for your birthday Enhanced maternity and paternity to full pay Workplace Nursery Benefit to help working parents For your well being Full Private Healthcare cover for you with partners and children covered 50% Death in Service Cycle to Work scheme Electric Car Scheme Pension plus a salary sacrifice option for even greater savings Employee Assistance Programme Free hygiene products available in the London office Mental health support Free therapy through AXA Access to the Headspace App Trained Mental Health First Aiders Other fun perks Learning budget of £1,000 a year Your own MacBook Pro while you work at Appvia Dog friendly office Wear what makes you comfortable Free snacks in the office Pool table & ping pong table Regular team socials, board game nights, industry meetups and more! We are proud to be an equal opportunities employer and actively encourage, respect, and recognise diversity of thought and background throughout the business. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity, and disability status. Note: While all roles are active and approved at the time of posting, the dynamic nature of our start up means some applications may be processed to pipeline talent for future opportunities rather than current openings. We will strive to keep you informed of any changes to the status of your application.

Boeing Defence UK is looking for a Senior Network Administrator to support various technical requirements within a busy IT Infrastructure team. This role will involve contributing to the delivery of projects and sustainment within a demanding environment supporting Boeing Defence UK operations. The role, while hybrid, will also require an expectation to visit other sites and datacentres. You will be involved in project activities, daily support and network configuration. As the successful candidate, you will be responsible for delivering outcomes for various requests that present themselves to the network team. Equally comfortable, confident and professional whether on the end of a phone or 'hands on' at a desk within a number of sites we support, you will be the sort of individual that takes pride in providing a first rate service and genuinely enjoys solving IT issues for colleagues at all levels. Responsibilities Continuously look for improvements to ensure services operated are aligned to industry best practice and Boeing enterprise best practices. Respond to events, requests and incidents logged in management systems. Perform analysis of log files, systems, and network traffic. Work to well defined SLAs & KPIs. Contribute to daily task requests within the team. Identify and raise technical challenges and limitations within the networking estate. Provide network advice and support to various projects and programmes. Represent Networks and Infrastructure at meetings where necessary. On call support 1 week in 3. Basic Qualifications (Required Skills/Experience) Experience using tools like Zabbix, SolarWinds, or Splunk for network monitoring / troubleshooting. In depth knowledge of TCP/IP, DNS, DHCP, and ICMP. Use of Wireshark and packet tracer commands to diagnose connectivity issues. Managing, configuring, and supporting Infoblox Core Network Services (DNS, DHCP, and IPAM-commonly known as DDI). Preferred Qualifications (Desired Skills/Experience) Cisco CCNA Cisco ACI Cisco Nexus 9000 switches ASA / Firepower Windows Server Technology Catalyst IOS XE F5 BIG IP Local Traffic Manager Relocation This position does not offer relocation. Candidates must live in the immediate area or relocate at their own expense. Shift Participation in a shift pattern covering 7AM - 7PM Monday to Friday. Benefits Competitive salary and annual incentive plans Continuous learning - you'll develop the approach and skills to navigate whatever comes next Success as defined by you - we'll provide the tools and flexibility, so you can make a meaningful impact, your way An inclusive culture - you'll be embraced for who you are and empowered to use your voice to help others find theirs Excellent Adoption and Parental leave options 23 days plus UK public holidays and a Winter Break between Christmas and New Year Pension Plan with up to 10% employer contribution Company paid BUPA Medical Plan Short Term Sickness: 100% pay for the first 26 weeks Long Term Sickness: 66.67% of annual salary from 27th week 6x annual salary life insurance Learning Together Programme to support your on going personal and career development Access to Boeing's Well Being Programs, tool and incentives Export Control Requirements This is not an Export Control position. Security Clearance This position requires the ability to obtain United Kingdom Security Check. Visa Sponsorship Employer will not sponsor applicants for employment visa status. Equal Opportunity Employer We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law. We have teams in more than 65 countries, and each person plays a role in helping us become one of the world's most innovative, diverse and inclusive companies. We are a Disability Confident Committed employer and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews. Applications for this position will be accepted until 28 May 2026.

Cybersecurity Architect Security Clearance - SC Currently Active Location - Hybrid 60% office, 40% remote - Wokingham Duration - 21/07/2026 Rate £590 Contract Type - PAYE through Umbrella Role Description Core Responsibilities: Develop and maintain secure architecture frameworks for enterprise-grade systems, including cloud, on-premises, and hybrid environments Conduct threat modelling, risk assessments, and security gap analyses across infrastructure and application layers Define security standards, reference architectures, and policy controls based on industry frameworks (e.g., NIST, ISO/IEC 27001, CIS) Evaluate and integrate security technologies, including IAM, SIEM, EDR, DLP, WAF, and encryption solutions Collaborate with engineering, DevOps, and IT teams to embed security by design and ensure secure software development lifecycles (SSDLC) Lead strategic initiatives in incident response planning, detection and mitigation strategies, and digital forensics Monitor advancements in threat intelligence and regulatory requirements, advising stakeholders on appropriate countermeasures Produce and maintain architectural documentation, ensuring traceability of security controls and compliance obligations Experience Demonstrated experience in enterprise security architecture, risk management, and compliance In-depth knowledge of security engineering for cloud platforms (AWS, Azure, GCP), networking, operating systems, and containerized environments Proficiency in identity and access management (IAM), zero-trust principles, and secure infrastructure automation Onsite requirement Understanding of cryptographic protocols, PKI, authentication mechanisms, and secure communications Strong technical writing and communication skills for architectural reviews and audit-facing documentation Relevant certifications such as CISSP, CISM, GIAC, TOGAF, or SABSA preferred

Role Overview As an Identity Solutions Engineer, you'll play a pivotal role in designing and deploying a new, on premise Microsoft based identity platform that delivers resilience, scalability, and trust. This greenfield project protects critical national infrastructure and enables seamless access for thousands of users. Key Responsibilities Design, deploy and maintain a secure, on premise Microsoft identity platform. Collaborate with architects and engineers to define requirements and drive technical excellence. Support the transformation of client environments through innovation and collaboration. Ensure platform resilience, scalability, and trust for critical systems. Qualifications Hold a valid UK Security Clearance. Experience with Microsoft identity technologies (e.g., Azure AD, Active Directory Federation Services, etc.) is required. Strong problem solving and communication skills. Benefits Competitive salary, excellent pension, private healthcare and a share scheme (3.5% + 3.5% matching). The role is based on site in Chippenham, 5 days a week.

Consultant Solution/Technical Architect Department: Consultancy Employment Type: Full Time Location: United Kingdom / Hybrid Description The Consultant Solution / Technical Architect role provides an opportunity to support a wide range of UK public sector and defence organisations on nationally critical digital programmes. You will provide consultancy to UK public sector and defence organisations to help them get maximum benefit from their ICT investments. You will analyse and develop solution and technical architectures based on the needs of the customer, including the associated technologies and operational processes. You will also research and assess new or unfamiliar technologies developments and routes to exploit these in support of our customers. Our position as a client-side advisor means that this role requires significant stakeholder engagement, dealing directly with the client, including in resolving day day issues involved in assignment delivery and developing follow on opportunities, so excellent interpersonal and influencing skills are essential. You will produce high quality formal deliverables, sometimes to challenging timescales. Key Responsibilities Direct engagement with clients to understand their business drivers, requirements and constraints. Defining end to end solution architectures including Business, Information/Data, Applications and Infrastructure views. Development of solutions and product investigation/selection and supporting implementation in critical national infrastructure projects. Supporting large ICT procurements, including developing technical requirements and evaluating options. Skills, Knowledge and Expertise Essential A track record in technical or solution architecture for digital projects or programmes is essential. The fast changing nature of the ICT environment together with the need to resource multiple, ad hoc assignments also requires the individual to be intellectually agile, proactive and self motivated - with the ability to apply a structured approach to often unfamiliar subject matter. Desirable Experience working on Digital or ICT programmes within the Defence and / or UK Public Sector. Solution Architecture development and review using industry standard frameworks or modelling standards (e.g. TOGAF, Archimate language) and tooling (such as BizzDesign, SparxEA or Archi). Experience with two or more of the following Cloud Platforms: Understanding of Amazon Web Services (AWS), Microsoft Azure, Google Cloud Platform (GCP), Oracle Cloud, or VMware VCF (with ability to design cloud native or hybrid solutions). Suitable qualifications might include Cisco CCNP, Amazon Web Services Solution Architect, Microsoft Azure Fundamentals, Google Associate Cloud Engineer, VMware Certified Professional. A solid foundation in infrastructure. Understanding networking, integration of software defined networking within cloud, storage, virtualization, and server technologies such as Cisco, Dell, Palo Alto Integration & APIs: REST, event driven architectures, message brokers, API gateways. Data: data models, data flows, data governance, analytical platforms. Security: familiarity with NCSC and cloud security principles, identity & access management, zero trust, data protection and regulatory compliance. The nature of Actica's business means that a wide and varied background is preferable and the capability to adapt quickly to change is always required. While Guildford is our home base, consultants typically spend their time working remotely. For most clients, consultants spend 2 3 days working remotely and 2 3 days co located with colleagues at a client's site or our office in Guildford. For some projects, there will be a requirement to work up to 5 days a week co located with colleagues. All work is team based, with a high level of engagement with other Actica and client team members. Candidates must be eligible and willing to gain UK Security Clearance to apply for this position.