The Infrastructure team resides within the innovative and progressive Digital and Technology Directorate and is embedded in a major and exciting three year legacy displacement programme. The directorate is a welcoming group of over 100 multidisciplinary professionals, all focused on building, delivering and supporting secure, modern and efficient digital and technology services. This role leads the infrastructure team with responsibility for the design, implementation, administration and support of infrastructure and digital solutions and services and the effective deployment of resources. About the Role We are looking for an accomplished Digital and Technology Infrastructure Services Manager to join us and lead a team of engineers and their workload. You'll mentor, coach and help develop the team as well as work-load manage business as usual with projects. This is a great opportunity for you to apply your broad skills across a range of systems and services and to provide technical leadership, working collaboratively with key stakeholders and external parties in supporting and working closely with Digital and Technology teams, security advisors and senior management to provide solutions design, expertise and assurance to projects and programmes. You will help develop and maintain Digital and Technology infrastructure and platform policies and procedures, and work with senior management to develop the cyber security strategy. SC-level Security Clearance or willingness to obtain SC clearance is mandatory for this role and requires that you have lived in the UK for the last 3 years. The length of required residency may depend on individual circumstances. About You We are looking for a self-motivated and enthusiastic senior manager who will play a major role in the delivery of Digital and Technology services, from legacy system improvements / replacements through to digital and IT transformation. You will work closely with the various Digital teams and the Cyber Security team to design, create and improve new and existing products and services and you will work with business users, delivery teams and suppliers to identify and resolve issues and user needs. You must have very good, broad experience and knowledge of working in a Digital and Technology support environment using a variety of tools to support the management and delivery of production services. You should have experience across all IT service delivery activities including service management, incident management, change management, release management, configuration management, continual service improvement and customer satisfaction as well as playing a role in ensuring the highest levels of operational service delivery. A key part of this role is core infrastructure lifecycle management, ensuring clear and effective roadmaps and taking responsibility for their upgrades or replacements as required. Aligned with this is working with partners to help deliver the service and contract management of these third parties, including support and maintenance contract renewals. The role incorporates budget responsibility for the infrastructure and associated services, working alongside Finance and Procurement colleagues on renewals and supplier performance management. In addition to the activities outlined above, you must have people management experience to lead a team of infrastructure engineers, delivering a range of IT services. Benefits • You will be based in a beautiful setting by the River Thames in Kew with staff parking and good transport links. • An opportunity to work a hybrid working pattern • A comprehensive benefits scheme including a generous Civil Service pension, a subsidised on-site coffee shop and restaurant, season ticket loans, on-site gym and clubs. • 25 days leave rising incrementally to 30 days after six years (plus 10.5 days public and privilege holidays each year) • Excellent training and development opportunities tailored to your role and an agreed development plan. • Influencing the strategic objectives and the opportunity to define, design and implement improvements. • An opportunity to use or learn a wide range of skills. This is a full time post. However, requests for part-time working, flexible working and job share will be considered, taking into account at all times the operational needs of the Department. A combination of onsite and home working is available and applicants should be able to regularly travel to our Kew site for a minimum of 60% of their work time. Application Process: Interviews: Interviews will be held onsite, no earlier than week commencing 4th May Applications: You will be asked to provide answers to 5 questions relating to the key requirements for the role, and to provide your work history. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please visit the Civil Service Careers website where you can find further information on the use of AI in the application guidance section. Sponsorship: We are unable to offer sponsorship for this role.
02/04/2026
Full time
The Infrastructure team resides within the innovative and progressive Digital and Technology Directorate and is embedded in a major and exciting three year legacy displacement programme. The directorate is a welcoming group of over 100 multidisciplinary professionals, all focused on building, delivering and supporting secure, modern and efficient digital and technology services. This role leads the infrastructure team with responsibility for the design, implementation, administration and support of infrastructure and digital solutions and services and the effective deployment of resources. About the Role We are looking for an accomplished Digital and Technology Infrastructure Services Manager to join us and lead a team of engineers and their workload. You'll mentor, coach and help develop the team as well as work-load manage business as usual with projects. This is a great opportunity for you to apply your broad skills across a range of systems and services and to provide technical leadership, working collaboratively with key stakeholders and external parties in supporting and working closely with Digital and Technology teams, security advisors and senior management to provide solutions design, expertise and assurance to projects and programmes. You will help develop and maintain Digital and Technology infrastructure and platform policies and procedures, and work with senior management to develop the cyber security strategy. SC-level Security Clearance or willingness to obtain SC clearance is mandatory for this role and requires that you have lived in the UK for the last 3 years. The length of required residency may depend on individual circumstances. About You We are looking for a self-motivated and enthusiastic senior manager who will play a major role in the delivery of Digital and Technology services, from legacy system improvements / replacements through to digital and IT transformation. You will work closely with the various Digital teams and the Cyber Security team to design, create and improve new and existing products and services and you will work with business users, delivery teams and suppliers to identify and resolve issues and user needs. You must have very good, broad experience and knowledge of working in a Digital and Technology support environment using a variety of tools to support the management and delivery of production services. You should have experience across all IT service delivery activities including service management, incident management, change management, release management, configuration management, continual service improvement and customer satisfaction as well as playing a role in ensuring the highest levels of operational service delivery. A key part of this role is core infrastructure lifecycle management, ensuring clear and effective roadmaps and taking responsibility for their upgrades or replacements as required. Aligned with this is working with partners to help deliver the service and contract management of these third parties, including support and maintenance contract renewals. The role incorporates budget responsibility for the infrastructure and associated services, working alongside Finance and Procurement colleagues on renewals and supplier performance management. In addition to the activities outlined above, you must have people management experience to lead a team of infrastructure engineers, delivering a range of IT services. Benefits • You will be based in a beautiful setting by the River Thames in Kew with staff parking and good transport links. • An opportunity to work a hybrid working pattern • A comprehensive benefits scheme including a generous Civil Service pension, a subsidised on-site coffee shop and restaurant, season ticket loans, on-site gym and clubs. • 25 days leave rising incrementally to 30 days after six years (plus 10.5 days public and privilege holidays each year) • Excellent training and development opportunities tailored to your role and an agreed development plan. • Influencing the strategic objectives and the opportunity to define, design and implement improvements. • An opportunity to use or learn a wide range of skills. This is a full time post. However, requests for part-time working, flexible working and job share will be considered, taking into account at all times the operational needs of the Department. A combination of onsite and home working is available and applicants should be able to regularly travel to our Kew site for a minimum of 60% of their work time. Application Process: Interviews: Interviews will be held onsite, no earlier than week commencing 4th May Applications: You will be asked to provide answers to 5 questions relating to the key requirements for the role, and to provide your work history. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please visit the Civil Service Careers website where you can find further information on the use of AI in the application guidance section. Sponsorship: We are unable to offer sponsorship for this role.
We are looking for an experienced technology leader to support strategic direction for our technology services, someone who is values driven and supports our mission, people and front-line services.
This is a senior leadership role with responsibility for the delivery, resilience and continuous improvement of the organisation’s technology estate including workplace technology, infrastructure, networks, IT service management and will involve working with third-party suppliers.
Working closely with the IT Manager, you’ll provide day-to-day operational oversight while also leading technology projects and improvement programmes that modernise systems, strengthen resilience and embed best practice. You’ll act as a trusted point of contact for technology change across the organisation — listening to colleagues, understanding their needs and translating them into practical, effective solutions.
You will also support with the procurement and management of IT goods and services, ensuring strong supplier performance, value for money and responsible use of resources. Providing a responsive, customer-focused IT service is central to this role. You’ll ensure high-quality advice, effective support and timely resolution of issues for colleagues across the organisation.
The role requires a strong background and understanding of IT, as well as of our organisations key priorities, challenges, creativity, and pragmatism. You should be able to apply best practice from across the technology sector, adapting for our not-for-profit organisation where value for money, resource management, and effective frontline services are essential.
This varied role will include specific responsibility for:
Working with colleagues to understand organisational needs, challenges, and opportunities, and translating these into clear, evidence-based technology requirements
Lead the mobilisation of new technology products and services across their full lifecycle, from identification and business case development through to implementation, adoption, optimisation, and retirement
Ensure product and service roadmaps are aligned with organisational priorities, user needs, and available resources
Oversee change management and user adoption activities to ensure new products and services are embedded effectively across the organisation
Balance strategic oversight with hands-on involvement to ensure successful delivery and ongoing value from technology investments
Lead and deliver technology projects and continuous improvement programmes to modernise systems and strengthen organisational resilience - translating organisational needs into practical and well-evidenced technology solutions
Lead on cyber security, including security controls, patch management, system updates, risk identification and mitigation
Lead and support the organisation in achieving and maintaining Cyber Essentials Plus accreditation
Ensure strong cyber security practices are embedded and consistently applied across the organisation
Ensure infrastructure, applications and devices are proactively monitored, secure, compliant, and well maintained
Apply technology best practice in a pragmatic way, adapted to the needs and constraints of a not-for-profit organisation
We will support your ongoing professional development with access to training and membership of professional networks.
We can offer full time (37.5 hours) or part-time hours, subject to a minimum of 30 hours, with the expectation of some flexibility to attend evening meetings and undertake national travel. The post will be based in our Head Office in Stockport. Our offices are readily accessible on public transport as we are based in in the centre of Stockport close to the mainline train station.
For more information about this role please do not hesitate to contact Tracey Cornhill by email to Tracey.Cornhill@creativesupport.co.uk
Vacancy Reference Number: 84299
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Benefits of working with Creative Support include a probationary bonus, pension contributions, free life assurance, 38 days Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship and we are unable to accept applicants with Skilled Worker Visas .
30/01/2026
Full time
We are looking for an experienced technology leader to support strategic direction for our technology services, someone who is values driven and supports our mission, people and front-line services.
This is a senior leadership role with responsibility for the delivery, resilience and continuous improvement of the organisation’s technology estate including workplace technology, infrastructure, networks, IT service management and will involve working with third-party suppliers.
Working closely with the IT Manager, you’ll provide day-to-day operational oversight while also leading technology projects and improvement programmes that modernise systems, strengthen resilience and embed best practice. You’ll act as a trusted point of contact for technology change across the organisation — listening to colleagues, understanding their needs and translating them into practical, effective solutions.
You will also support with the procurement and management of IT goods and services, ensuring strong supplier performance, value for money and responsible use of resources. Providing a responsive, customer-focused IT service is central to this role. You’ll ensure high-quality advice, effective support and timely resolution of issues for colleagues across the organisation.
The role requires a strong background and understanding of IT, as well as of our organisations key priorities, challenges, creativity, and pragmatism. You should be able to apply best practice from across the technology sector, adapting for our not-for-profit organisation where value for money, resource management, and effective frontline services are essential.
This varied role will include specific responsibility for:
Working with colleagues to understand organisational needs, challenges, and opportunities, and translating these into clear, evidence-based technology requirements
Lead the mobilisation of new technology products and services across their full lifecycle, from identification and business case development through to implementation, adoption, optimisation, and retirement
Ensure product and service roadmaps are aligned with organisational priorities, user needs, and available resources
Oversee change management and user adoption activities to ensure new products and services are embedded effectively across the organisation
Balance strategic oversight with hands-on involvement to ensure successful delivery and ongoing value from technology investments
Lead and deliver technology projects and continuous improvement programmes to modernise systems and strengthen organisational resilience - translating organisational needs into practical and well-evidenced technology solutions
Lead on cyber security, including security controls, patch management, system updates, risk identification and mitigation
Lead and support the organisation in achieving and maintaining Cyber Essentials Plus accreditation
Ensure strong cyber security practices are embedded and consistently applied across the organisation
Ensure infrastructure, applications and devices are proactively monitored, secure, compliant, and well maintained
Apply technology best practice in a pragmatic way, adapted to the needs and constraints of a not-for-profit organisation
We will support your ongoing professional development with access to training and membership of professional networks.
We can offer full time (37.5 hours) or part-time hours, subject to a minimum of 30 hours, with the expectation of some flexibility to attend evening meetings and undertake national travel. The post will be based in our Head Office in Stockport. Our offices are readily accessible on public transport as we are based in in the centre of Stockport close to the mainline train station.
For more information about this role please do not hesitate to contact Tracey Cornhill by email to Tracey.Cornhill@creativesupport.co.uk
Vacancy Reference Number: 84299
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Benefits of working with Creative Support include a probationary bonus, pension contributions, free life assurance, 38 days Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship and we are unable to accept applicants with Skilled Worker Visas .
Supporting over 300 users across our sites in the UK, Ireland, Scotland, and Dubai, the Group IT Infrastructure Manager leads a team of skilled IT individuals, fostering a collaborative and service-focused culture. From delivering large-scale infrastructure projects to ensuring the seamless day-to-day operation of critical systems, the IT Infrastructure will work on meaningful projects, collaborate with cross functional teams, and directly influence the success of our organisation. Strategic Leadership & Collaboration Serve as an engaged and approachable leader, maintaining a presence across all locations. Collaborate with departments and business units to understand IT requirements and deliver proactive solutions. Actively participate in management meetings to provide IT expertise and support organisational goals. Support other departments during peak periods to ensure smooth and efficient operations across the group. Infrastructure & Operations Management Manage daily IT operations, including server hardware, software, operating systems, and network infrastructure. Coordinate the installation, upgrade, and maintenance of technology systems. Oversee the procurement and implementation of new and replacement hardware and software. Ensure optimal performance by testing, troubleshooting, and enhancing IT systems. WAN Infrastructure & Security Coordinate and manage a resilient WAN infrastructure to ensure reliable connectivity and performance across all sites. Implement and maintain robust security measures. Identify and address vulnerabilities through proactive patching and updates to maintain compliance with security standards. Disaster Recovery & Business Continuity Develop and maintain disaster recovery plans and backup procedures. Evaluate technology risks and implement measures to minimise disruption to business operations. Conduct regular testing of IT and site-wide Disaster Recovery (DR) and Business Continuity Plans (BCP). Project Management Lead the delivery of large-scale infrastructure projects, including deployments, upgrades, and migrations. Collaborate with the MIS Team to align infrastructure plans with software and organisational roadmaps. Develop detailed project plans, allocate resources, and deliver projects on time and within budget. Budget & Vendor Management Oversee the annual IT budget, ensuring cost-effective resource allocation and tracking expenditure. Maintain strong relationships with infrastructure vendors, negotiating contracts and ensuring SLA compliance. Team Leadership & Development Strong leadership and management abilities, with excellent time management and multitasking skills. Lead, mentor, and develop a team of 3rd Line Engineers and the Helpdesk team, ensuring their professional growth, technical excellence, career progression, accountability and collaboration. Oversee the Helpdesk operations, ensuring effective resolution of user issues and consistently high customer satisfaction. Foster a collaborative, service-oriented, and growth-focused culture within the IT team, promoting continuous learning and skill development across all levels. Technology Advancement Stay current with technological trends and industry best practices, recommending and implementing innovations to enhance IT operations. Drive continuous improvement initiatives to optimise infrastructure and align IT services with business needs. Align IT infrastructure and projects with the organisation's long-term goals. Analytical Skills Analytical and problem solving skills with a keen attention to detail. Flexibility Flexibility to work evenings, weekends, and public holidays as needed. Essential Skills and Experience Networking Proficiency in networking, including administration, installation, and troubleshooting (ideally to CCNA level). Experience with enterprise grade networking solutions, including Cisco, Fortinet, and Rukus, with a focus on performance optimisation and security. Knowledge of advanced network configurations, including VLANs, VPNs, firewalls, and QoS settings to support high availability environments. Hardware & Infrastructure Strong knowledge of computer hardware, cabling standards, wireless technology, and IT security protocols. Hands on experience with server infrastructure, including rack mounted servers, RAID configurations, and SAN/NAS storage systems. Knowledge of monitoring tools such as SolarWinds, Nagios, or PRTG to ensure optimal system performance. Microsoft Technologies Experience with Windows Server () for active directory management, group policy configuration, and system administration. Knowledge of Exchange Online for email infrastructure. Knowledge of Azure AD for identity and access management, including integration with hybrid environments. Knowledge of Microsoft Intune/JAMF. Advanced knowledge of Office 365 suite/Windows OS 10/11 administration, licensing, and support. Virtualisation & Cloud Platforms Experience with virtualisation platforms such as Hyper V and VMware, including resource allocation, snapshot management, and fault tolerance. Familiarity with cloud based solutions, including Microsoft Azure, AWS, or Google Cloud Platform, with knowledge of migration strategies and cost optimisation. Communication Systems & Peripherals Experience with VoIP systems for enterprise telephony deployment and management. Understanding of IP CCTV systems, including camera configuration, storage management, and integration with networked systems. Backup & Disaster Recovery Proficiency with backup and recovery tools like Veeam for ensuring business continuity. Experience in setting up and maintaining disaster recovery solutions, including replication and failover configurations. Security & Compliance Strong understanding of IT security standards and best practices, including firewalls, endpoint protection, and threat detection systems. Knowledge of compliance frameworks, such as ISO 27001 and GDPR, and experience implementing security audits. Familiarity with SIEM tools like Splunk or Microsoft Sentinel for real time monitoring and security incident response. Operating Systems & Other Tools Good knowledge of Linux distributions (e.g., Ubuntu, CentOS) for server administration and scripting. Experience with automation and scripting tools such as PowerShell, Bash, or Python to streamline IT operations. Familiarity with ITSM platforms like ServiceNow, Fresh Service, or similar for managing IT support workflows. Soft Skills Strong analytical and problem solving skills with the ability to diagnose and resolve complex technical issues. Excellent communication and collaboration skills to work effectively with stakeholders at all levels. Highly organised with the ability to prioritise tasks and manage multiple projects simultaneously. Demonstrated ability to inspire and lead teams toward achieving shared goals, fostering accountability, innovation, and continuous improvement. Certifications and Standards MCSE - essential ITIL Qualification - essential CCNA or equivalent networking certification - essential CISSP or CompTIA Security+ - desirable ISO27001 Experience - desirable PRINCE2 - desirable Option to purchase up to 5 extra days annual leave Health Cashback Plan Pension Scheme Life Assurance Free Parking Site Location: Scolmore House, Tamworth, B79 7UL
05/05/2026
Full time
Supporting over 300 users across our sites in the UK, Ireland, Scotland, and Dubai, the Group IT Infrastructure Manager leads a team of skilled IT individuals, fostering a collaborative and service-focused culture. From delivering large-scale infrastructure projects to ensuring the seamless day-to-day operation of critical systems, the IT Infrastructure will work on meaningful projects, collaborate with cross functional teams, and directly influence the success of our organisation. Strategic Leadership & Collaboration Serve as an engaged and approachable leader, maintaining a presence across all locations. Collaborate with departments and business units to understand IT requirements and deliver proactive solutions. Actively participate in management meetings to provide IT expertise and support organisational goals. Support other departments during peak periods to ensure smooth and efficient operations across the group. Infrastructure & Operations Management Manage daily IT operations, including server hardware, software, operating systems, and network infrastructure. Coordinate the installation, upgrade, and maintenance of technology systems. Oversee the procurement and implementation of new and replacement hardware and software. Ensure optimal performance by testing, troubleshooting, and enhancing IT systems. WAN Infrastructure & Security Coordinate and manage a resilient WAN infrastructure to ensure reliable connectivity and performance across all sites. Implement and maintain robust security measures. Identify and address vulnerabilities through proactive patching and updates to maintain compliance with security standards. Disaster Recovery & Business Continuity Develop and maintain disaster recovery plans and backup procedures. Evaluate technology risks and implement measures to minimise disruption to business operations. Conduct regular testing of IT and site-wide Disaster Recovery (DR) and Business Continuity Plans (BCP). Project Management Lead the delivery of large-scale infrastructure projects, including deployments, upgrades, and migrations. Collaborate with the MIS Team to align infrastructure plans with software and organisational roadmaps. Develop detailed project plans, allocate resources, and deliver projects on time and within budget. Budget & Vendor Management Oversee the annual IT budget, ensuring cost-effective resource allocation and tracking expenditure. Maintain strong relationships with infrastructure vendors, negotiating contracts and ensuring SLA compliance. Team Leadership & Development Strong leadership and management abilities, with excellent time management and multitasking skills. Lead, mentor, and develop a team of 3rd Line Engineers and the Helpdesk team, ensuring their professional growth, technical excellence, career progression, accountability and collaboration. Oversee the Helpdesk operations, ensuring effective resolution of user issues and consistently high customer satisfaction. Foster a collaborative, service-oriented, and growth-focused culture within the IT team, promoting continuous learning and skill development across all levels. Technology Advancement Stay current with technological trends and industry best practices, recommending and implementing innovations to enhance IT operations. Drive continuous improvement initiatives to optimise infrastructure and align IT services with business needs. Align IT infrastructure and projects with the organisation's long-term goals. Analytical Skills Analytical and problem solving skills with a keen attention to detail. Flexibility Flexibility to work evenings, weekends, and public holidays as needed. Essential Skills and Experience Networking Proficiency in networking, including administration, installation, and troubleshooting (ideally to CCNA level). Experience with enterprise grade networking solutions, including Cisco, Fortinet, and Rukus, with a focus on performance optimisation and security. Knowledge of advanced network configurations, including VLANs, VPNs, firewalls, and QoS settings to support high availability environments. Hardware & Infrastructure Strong knowledge of computer hardware, cabling standards, wireless technology, and IT security protocols. Hands on experience with server infrastructure, including rack mounted servers, RAID configurations, and SAN/NAS storage systems. Knowledge of monitoring tools such as SolarWinds, Nagios, or PRTG to ensure optimal system performance. Microsoft Technologies Experience with Windows Server () for active directory management, group policy configuration, and system administration. Knowledge of Exchange Online for email infrastructure. Knowledge of Azure AD for identity and access management, including integration with hybrid environments. Knowledge of Microsoft Intune/JAMF. Advanced knowledge of Office 365 suite/Windows OS 10/11 administration, licensing, and support. Virtualisation & Cloud Platforms Experience with virtualisation platforms such as Hyper V and VMware, including resource allocation, snapshot management, and fault tolerance. Familiarity with cloud based solutions, including Microsoft Azure, AWS, or Google Cloud Platform, with knowledge of migration strategies and cost optimisation. Communication Systems & Peripherals Experience with VoIP systems for enterprise telephony deployment and management. Understanding of IP CCTV systems, including camera configuration, storage management, and integration with networked systems. Backup & Disaster Recovery Proficiency with backup and recovery tools like Veeam for ensuring business continuity. Experience in setting up and maintaining disaster recovery solutions, including replication and failover configurations. Security & Compliance Strong understanding of IT security standards and best practices, including firewalls, endpoint protection, and threat detection systems. Knowledge of compliance frameworks, such as ISO 27001 and GDPR, and experience implementing security audits. Familiarity with SIEM tools like Splunk or Microsoft Sentinel for real time monitoring and security incident response. Operating Systems & Other Tools Good knowledge of Linux distributions (e.g., Ubuntu, CentOS) for server administration and scripting. Experience with automation and scripting tools such as PowerShell, Bash, or Python to streamline IT operations. Familiarity with ITSM platforms like ServiceNow, Fresh Service, or similar for managing IT support workflows. Soft Skills Strong analytical and problem solving skills with the ability to diagnose and resolve complex technical issues. Excellent communication and collaboration skills to work effectively with stakeholders at all levels. Highly organised with the ability to prioritise tasks and manage multiple projects simultaneously. Demonstrated ability to inspire and lead teams toward achieving shared goals, fostering accountability, innovation, and continuous improvement. Certifications and Standards MCSE - essential ITIL Qualification - essential CCNA or equivalent networking certification - essential CISSP or CompTIA Security+ - desirable ISO27001 Experience - desirable PRINCE2 - desirable Option to purchase up to 5 extra days annual leave Health Cashback Plan Pension Scheme Life Assurance Free Parking Site Location: Scolmore House, Tamworth, B79 7UL
Supporting over 300 users across our sites in the UK, Ireland, Scotland, and Dubai, the Group IT Infrastructure Manager leads a team of skilled IT individuals, fostering a collaborative and service-focused culture. From delivering large-scale infrastructure projects to ensuring the seamless day-to-day operation of critical systems, the IT Infrastructure will work on meaningful projects, collaborate with cross functional teams, and directly influence the success of our organisation. Strategic Leadership & Collaboration Serve as an engaged and approachable leader, maintaining a presence across all locations. Collaborate with departments and business units to understand IT requirements and deliver proactive solutions. Actively participate in management meetings to provide IT expertise and support organisational goals. Support other departments during peak periods to ensure smooth and efficient operations across the group. Infrastructure & Operations Management Manage daily IT operations, including server hardware, software, operating systems, and network infrastructure. Coordinate the installation, upgrade, and maintenance of technology systems. Oversee the procurement and implementation of new and replacement hardware and software. Ensure optimal performance by testing, troubleshooting, and enhancing IT systems. WAN Infrastructure & Security Coordinate and manage a resilient WAN infrastructure to ensure reliable connectivity and performance across all sites. Implement and maintain robust security measures. Identify and address vulnerabilities through proactive patching and updates to maintain compliance with security standards. Disaster Recovery & Business Continuity Develop and maintain disaster recovery plans and backup procedures. Evaluate technology risks and implement measures to minimise disruption to business operations. Conduct regular testing of IT and site-wide Disaster Recovery (DR) and Business Continuity Plans (BCP). Project Management Lead the delivery of large-scale infrastructure projects, including deployments, upgrades, and migrations. Collaborate with the MIS Team to align infrastructure plans with software and organisational roadmaps. Develop detailed project plans, allocate resources, and deliver projects on time and within budget. Budget & Vendor Management Oversee the annual IT budget, ensuring cost-effective resource allocation and tracking expenditure. Maintain strong relationships with infrastructure vendors, negotiating contracts and ensuring SLA compliance. Team Leadership & Development Strong leadership and management abilities, with excellent time management and multitasking skills. Lead, mentor, and develop a team of 3rd Line Engineers and the Helpdesk team, ensuring their professional growth, technical excellence, career progression, accountability and collaboration. Oversee the Helpdesk operations, ensuring effective resolution of user issues and consistently high customer satisfaction. Foster a collaborative, service-oriented, and growth-focused culture within the IT team, promoting continuous learning and skill development across all levels. Technology Advancement Stay current with technological trends and industry best practices, recommending and implementing innovations to enhance IT operations. Drive continuous improvement initiatives to optimise infrastructure and align IT services with business needs. Align IT infrastructure and projects with the organisation's long-term goals. Analytical Skills Analytical and problem solving skills with a keen attention to detail. Flexibility Flexibility to work evenings, weekends, and public holidays as needed. Essential Skills and Experience Networking Proficiency in networking, including administration, installation, and troubleshooting (ideally to CCNA level). Experience with enterprise grade networking solutions, including Cisco, Fortinet, and Rukus, with a focus on performance optimisation and security. Knowledge of advanced network configurations, including VLANs, VPNs, firewalls, and QoS settings to support high availability environments. Hardware & Infrastructure Strong knowledge of computer hardware, cabling standards, wireless technology, and IT security protocols. Hands on experience with server infrastructure, including rack mounted servers, RAID configurations, and SAN/NAS storage systems. Knowledge of monitoring tools such as SolarWinds, Nagios, or PRTG to ensure optimal system performance. Microsoft Technologies Experience with Windows Server () for active directory management, group policy configuration, and system administration. Knowledge of Exchange Online for email infrastructure. Knowledge of Azure AD for identity and access management, including integration with hybrid environments. Knowledge of Microsoft Intune/JAMF. Advanced knowledge of Office 365 suite/Windows OS 10/11 administration, licensing, and support. Virtualisation & Cloud Platforms Experience with virtualisation platforms such as Hyper V and VMware, including resource allocation, snapshot management, and fault tolerance. Familiarity with cloud based solutions, including Microsoft Azure, AWS, or Google Cloud Platform, with knowledge of migration strategies and cost optimisation. Communication Systems & Peripherals Experience with VoIP systems for enterprise telephony deployment and management. Understanding of IP CCTV systems, including camera configuration, storage management, and integration with networked systems. Backup & Disaster Recovery Proficiency with backup and recovery tools like Veeam for ensuring business continuity. Experience in setting up and maintaining disaster recovery solutions, including replication and failover configurations. Security & Compliance Strong understanding of IT security standards and best practices, including firewalls, endpoint protection, and threat detection systems. Knowledge of compliance frameworks, such as ISO 27001 and GDPR, and experience implementing security audits. Familiarity with SIEM tools like Splunk or Microsoft Sentinel for real time monitoring and security incident response. Operating Systems & Other Tools Good knowledge of Linux distributions (e.g., Ubuntu, CentOS) for server administration and scripting. Experience with automation and scripting tools such as PowerShell, Bash, or Python to streamline IT operations. Familiarity with ITSM platforms like ServiceNow, Fresh Service, or similar for managing IT support workflows. Soft Skills Strong analytical and problem solving skills with the ability to diagnose and resolve complex technical issues. Excellent communication and collaboration skills to work effectively with stakeholders at all levels. Highly organised with the ability to prioritise tasks and manage multiple projects simultaneously. Demonstrated ability to inspire and lead teams toward achieving shared goals, fostering accountability, innovation, and continuous improvement. Certifications and Standards MCSE - essential ITIL Qualification - essential CCNA or equivalent networking certification - essential CISSP or CompTIA Security+ - desirable ISO27001 Experience - desirable PRINCE2 - desirable Option to purchase up to 5 extra days annual leave Health Cashback Plan Pension Scheme Life Assurance Free Parking Site Location: Scolmore House, Tamworth, B79 7UL
05/05/2026
Full time
Supporting over 300 users across our sites in the UK, Ireland, Scotland, and Dubai, the Group IT Infrastructure Manager leads a team of skilled IT individuals, fostering a collaborative and service-focused culture. From delivering large-scale infrastructure projects to ensuring the seamless day-to-day operation of critical systems, the IT Infrastructure will work on meaningful projects, collaborate with cross functional teams, and directly influence the success of our organisation. Strategic Leadership & Collaboration Serve as an engaged and approachable leader, maintaining a presence across all locations. Collaborate with departments and business units to understand IT requirements and deliver proactive solutions. Actively participate in management meetings to provide IT expertise and support organisational goals. Support other departments during peak periods to ensure smooth and efficient operations across the group. Infrastructure & Operations Management Manage daily IT operations, including server hardware, software, operating systems, and network infrastructure. Coordinate the installation, upgrade, and maintenance of technology systems. Oversee the procurement and implementation of new and replacement hardware and software. Ensure optimal performance by testing, troubleshooting, and enhancing IT systems. WAN Infrastructure & Security Coordinate and manage a resilient WAN infrastructure to ensure reliable connectivity and performance across all sites. Implement and maintain robust security measures. Identify and address vulnerabilities through proactive patching and updates to maintain compliance with security standards. Disaster Recovery & Business Continuity Develop and maintain disaster recovery plans and backup procedures. Evaluate technology risks and implement measures to minimise disruption to business operations. Conduct regular testing of IT and site-wide Disaster Recovery (DR) and Business Continuity Plans (BCP). Project Management Lead the delivery of large-scale infrastructure projects, including deployments, upgrades, and migrations. Collaborate with the MIS Team to align infrastructure plans with software and organisational roadmaps. Develop detailed project plans, allocate resources, and deliver projects on time and within budget. Budget & Vendor Management Oversee the annual IT budget, ensuring cost-effective resource allocation and tracking expenditure. Maintain strong relationships with infrastructure vendors, negotiating contracts and ensuring SLA compliance. Team Leadership & Development Strong leadership and management abilities, with excellent time management and multitasking skills. Lead, mentor, and develop a team of 3rd Line Engineers and the Helpdesk team, ensuring their professional growth, technical excellence, career progression, accountability and collaboration. Oversee the Helpdesk operations, ensuring effective resolution of user issues and consistently high customer satisfaction. Foster a collaborative, service-oriented, and growth-focused culture within the IT team, promoting continuous learning and skill development across all levels. Technology Advancement Stay current with technological trends and industry best practices, recommending and implementing innovations to enhance IT operations. Drive continuous improvement initiatives to optimise infrastructure and align IT services with business needs. Align IT infrastructure and projects with the organisation's long-term goals. Analytical Skills Analytical and problem solving skills with a keen attention to detail. Flexibility Flexibility to work evenings, weekends, and public holidays as needed. Essential Skills and Experience Networking Proficiency in networking, including administration, installation, and troubleshooting (ideally to CCNA level). Experience with enterprise grade networking solutions, including Cisco, Fortinet, and Rukus, with a focus on performance optimisation and security. Knowledge of advanced network configurations, including VLANs, VPNs, firewalls, and QoS settings to support high availability environments. Hardware & Infrastructure Strong knowledge of computer hardware, cabling standards, wireless technology, and IT security protocols. Hands on experience with server infrastructure, including rack mounted servers, RAID configurations, and SAN/NAS storage systems. Knowledge of monitoring tools such as SolarWinds, Nagios, or PRTG to ensure optimal system performance. Microsoft Technologies Experience with Windows Server () for active directory management, group policy configuration, and system administration. Knowledge of Exchange Online for email infrastructure. Knowledge of Azure AD for identity and access management, including integration with hybrid environments. Knowledge of Microsoft Intune/JAMF. Advanced knowledge of Office 365 suite/Windows OS 10/11 administration, licensing, and support. Virtualisation & Cloud Platforms Experience with virtualisation platforms such as Hyper V and VMware, including resource allocation, snapshot management, and fault tolerance. Familiarity with cloud based solutions, including Microsoft Azure, AWS, or Google Cloud Platform, with knowledge of migration strategies and cost optimisation. Communication Systems & Peripherals Experience with VoIP systems for enterprise telephony deployment and management. Understanding of IP CCTV systems, including camera configuration, storage management, and integration with networked systems. Backup & Disaster Recovery Proficiency with backup and recovery tools like Veeam for ensuring business continuity. Experience in setting up and maintaining disaster recovery solutions, including replication and failover configurations. Security & Compliance Strong understanding of IT security standards and best practices, including firewalls, endpoint protection, and threat detection systems. Knowledge of compliance frameworks, such as ISO 27001 and GDPR, and experience implementing security audits. Familiarity with SIEM tools like Splunk or Microsoft Sentinel for real time monitoring and security incident response. Operating Systems & Other Tools Good knowledge of Linux distributions (e.g., Ubuntu, CentOS) for server administration and scripting. Experience with automation and scripting tools such as PowerShell, Bash, or Python to streamline IT operations. Familiarity with ITSM platforms like ServiceNow, Fresh Service, or similar for managing IT support workflows. Soft Skills Strong analytical and problem solving skills with the ability to diagnose and resolve complex technical issues. Excellent communication and collaboration skills to work effectively with stakeholders at all levels. Highly organised with the ability to prioritise tasks and manage multiple projects simultaneously. Demonstrated ability to inspire and lead teams toward achieving shared goals, fostering accountability, innovation, and continuous improvement. Certifications and Standards MCSE - essential ITIL Qualification - essential CCNA or equivalent networking certification - essential CISSP or CompTIA Security+ - desirable ISO27001 Experience - desirable PRINCE2 - desirable Option to purchase up to 5 extra days annual leave Health Cashback Plan Pension Scheme Life Assurance Free Parking Site Location: Scolmore House, Tamworth, B79 7UL
Planet is a leading technology company transforming payments by putting customer experience first. We offer integrated solutions that include payment processing, VAT refunds, dynamic currency conversion, and management services for merchants in the Retail and Hospitality sectors worldwide.In recent years, we have experienced significant growth, expanding our services and global presence.With strong private equity investors, Advent International and Eurazeo, we have the financial capital and expertise to grow our capabilities and reach through acquisitions.Our mission is to create a world of connected commerce where payments are simple, secure, and seamless, enabling our partners to deliver exceptional experiences to their customers. Role Overview: As a Senior IT Category Manager, you will be responsible for building and transforming the IT procurement category, establishing best-in-class processes, and delivering a step-change in value and performance. You will act as a strategic partner to the CTO and IT leadership teams, including Infrastructure, ITSM, Security, Applications, and Architecture, ensuring sourcing strategies align with technology roadmaps, risk posture, and business priorities.In this role, you will lead complex commercial negotiations and manage contracts to secure competitive outcomes, mitigate risk, and ensure compliance with internal policies. A critical focus will be on optimizing relationships with major offshore service providers, addressing cost leakages, and renegotiating agreements to deliver substantial savings. You will collaborate closely with Legal, Security, and Finance to oversee the full procurement lifecycle, maintaining operational excellence and governance standards.You will also manage and develop strategic relationships with global technology vendors, ensuring delivery of high-quality solutions at optimal terms. Leveraging data-driven insights, you will identify opportunities to rationalize the IT supplier base, optimize spend, and support sustainability and innovation goals. Your ability to work cross-functionally and communicate effectively will be key to influencing stakeholders and demonstrating the strategic value of Procurement within the IT domain. What you will do: IT Savings & Commercial Excellence Drive complex negotiations and contract management to secure competitive outcomes and minimize risk across IT categories (hardware, software, cloud, and services). Rebaseline and renegotiate commercial terms with major onshore and offshore service providers, eliminating cost leakages and improving delivery value. Optimize commercial arrangements with leading technology vendors across licensing, subscriptions, cloud consumption, and support services. Partner with Legal, Security, and Finance to ensure robust risk management, compliance with governance standards, and contract lifecycle discipline (renewals, notice periods, and terminations). Identify and implement cost-saving opportunities through strategic sourcing, supplier leverage, demand management, and process optimization to support IT budget efficiency. Strategic Procurement & Supplier Rationalization Own the IT procurement strategy and execution, accountable for measurable improvements in cost, quality, and supplier performance. Develop and execute IT category strategies aligned with technology roadmaps and innovation priorities, enabling scalable, secure, and cost-effective solutions. Rationalize and optimize the IT supplier portfolio using data-driven insights to consolidate spend, reduce complexity, and improve governance and service levels. Establish a strategic supplier panel, SRM framework, and performance scorecards to drive continuous improvement and partnership value. Operational Excellence Lead the redesign and continuous improvement of IT procurement processes, leveraging best practices and automation to increase efficiency and compliance. Ensure end-to-end process discipline across requisition-to-contract-to-invoice, enforcing policy controls (e.g., No PO, No Pay) and audit-ready documentation. Monitor supplier performance, contractual obligations, SLAs, and KPIs; implement corrective actions and improvement plans where required. Support sustainability objectives by embedding responsible sourcing criteria and efficient consumption practices in IT deals. Internal Advocacy & Collaboration Work closely with the CTO and IT leadership teams (Infrastructure, ITSM, Security, Applications, Data) to align sourcing strategies with technology needs and business outcomes. Proactively engage stakeholders to understand requirements, influence decision-making, and ensure early involvement of Procurement in IT initiatives and renewals. Represent Procurement across the organization, promoting its strategic value and fostering collaborative, outcomes-focused relationships. Who You Are: Minimum 5 years in procurement or management consulting with a strong track record across hardware, software, cloud, and IT services; combines strategic insight with hands-on execution. Experienced in leading complex, high-value negotiations to secure favorable terms, deliver measurable savings, and maintain strong supplier relationships. Demonstrated success renegotiating multi-million contracts with major offshore providers (e.g., TCS, Tech Mahindra) and leading global technology vendors (e.g., Microsoft, Amazon). Highly organized; applies a structured, project-based approach to procurement initiatives and IT sourcing programs in dynamic environments. Proficient with analytics tools (e.g., Power BI) to assess IT spend, identify addressable opportunities, and generate actionable insights; quantifies impact through savings and performance improvements. Skilled in rationalizing IT supplier bases through data analysis and strategic sourcing, contributing to cost reduction, operational efficiency, and improved governance. Deep understanding of procurement policy, IT governance, and risk management; ensures consistent adherence across all IT procurement activities. Passionate about technology, AI, and process improvement; continuously seeks innovative ways to optimize IT procurement workflows and efficiency. Empathetic, cross-functional collaborator; comfortable presenting to leadership (including CTO and IT executives) and building strong relationships to align procurement with technology needs. Open to feedback and committed to professional growth; embraces change and contributes to the evolution of IT procurement practices. Understands procurement's role as a strategic enabler; approaches work with a collaborative, stakeholder-focused mindset. Why Planet : Planet is an equal opportunity employer where diversity is valued, and all employment is decided based on qualifications, merit, and business need.Come and grow your career in the most exciting, fast paced technology market, with a business that delivers feel-good connected commerce. We would love to hear from you - Apply now .At Planet, we embrace a hybrid work model, with three days a week in the office.Reasonable accommodations may be made in order to allow for an individual to perform the essential functions of this role successfully. Company Background Planet provides integrated software, payment and technology solutions for its customers in the Hospitality and Retail sectors and worldwide via a network of global Financial Services Partners.Founded over 35 years ago, we have evolved our services, delivering an innovative digital commerce platform that puts customer experience first.With headquarters in London and around 3,000 expert employees located across six continents we serve customers in over 120 markets.
04/05/2026
Full time
Planet is a leading technology company transforming payments by putting customer experience first. We offer integrated solutions that include payment processing, VAT refunds, dynamic currency conversion, and management services for merchants in the Retail and Hospitality sectors worldwide.In recent years, we have experienced significant growth, expanding our services and global presence.With strong private equity investors, Advent International and Eurazeo, we have the financial capital and expertise to grow our capabilities and reach through acquisitions.Our mission is to create a world of connected commerce where payments are simple, secure, and seamless, enabling our partners to deliver exceptional experiences to their customers. Role Overview: As a Senior IT Category Manager, you will be responsible for building and transforming the IT procurement category, establishing best-in-class processes, and delivering a step-change in value and performance. You will act as a strategic partner to the CTO and IT leadership teams, including Infrastructure, ITSM, Security, Applications, and Architecture, ensuring sourcing strategies align with technology roadmaps, risk posture, and business priorities.In this role, you will lead complex commercial negotiations and manage contracts to secure competitive outcomes, mitigate risk, and ensure compliance with internal policies. A critical focus will be on optimizing relationships with major offshore service providers, addressing cost leakages, and renegotiating agreements to deliver substantial savings. You will collaborate closely with Legal, Security, and Finance to oversee the full procurement lifecycle, maintaining operational excellence and governance standards.You will also manage and develop strategic relationships with global technology vendors, ensuring delivery of high-quality solutions at optimal terms. Leveraging data-driven insights, you will identify opportunities to rationalize the IT supplier base, optimize spend, and support sustainability and innovation goals. Your ability to work cross-functionally and communicate effectively will be key to influencing stakeholders and demonstrating the strategic value of Procurement within the IT domain. What you will do: IT Savings & Commercial Excellence Drive complex negotiations and contract management to secure competitive outcomes and minimize risk across IT categories (hardware, software, cloud, and services). Rebaseline and renegotiate commercial terms with major onshore and offshore service providers, eliminating cost leakages and improving delivery value. Optimize commercial arrangements with leading technology vendors across licensing, subscriptions, cloud consumption, and support services. Partner with Legal, Security, and Finance to ensure robust risk management, compliance with governance standards, and contract lifecycle discipline (renewals, notice periods, and terminations). Identify and implement cost-saving opportunities through strategic sourcing, supplier leverage, demand management, and process optimization to support IT budget efficiency. Strategic Procurement & Supplier Rationalization Own the IT procurement strategy and execution, accountable for measurable improvements in cost, quality, and supplier performance. Develop and execute IT category strategies aligned with technology roadmaps and innovation priorities, enabling scalable, secure, and cost-effective solutions. Rationalize and optimize the IT supplier portfolio using data-driven insights to consolidate spend, reduce complexity, and improve governance and service levels. Establish a strategic supplier panel, SRM framework, and performance scorecards to drive continuous improvement and partnership value. Operational Excellence Lead the redesign and continuous improvement of IT procurement processes, leveraging best practices and automation to increase efficiency and compliance. Ensure end-to-end process discipline across requisition-to-contract-to-invoice, enforcing policy controls (e.g., No PO, No Pay) and audit-ready documentation. Monitor supplier performance, contractual obligations, SLAs, and KPIs; implement corrective actions and improvement plans where required. Support sustainability objectives by embedding responsible sourcing criteria and efficient consumption practices in IT deals. Internal Advocacy & Collaboration Work closely with the CTO and IT leadership teams (Infrastructure, ITSM, Security, Applications, Data) to align sourcing strategies with technology needs and business outcomes. Proactively engage stakeholders to understand requirements, influence decision-making, and ensure early involvement of Procurement in IT initiatives and renewals. Represent Procurement across the organization, promoting its strategic value and fostering collaborative, outcomes-focused relationships. Who You Are: Minimum 5 years in procurement or management consulting with a strong track record across hardware, software, cloud, and IT services; combines strategic insight with hands-on execution. Experienced in leading complex, high-value negotiations to secure favorable terms, deliver measurable savings, and maintain strong supplier relationships. Demonstrated success renegotiating multi-million contracts with major offshore providers (e.g., TCS, Tech Mahindra) and leading global technology vendors (e.g., Microsoft, Amazon). Highly organized; applies a structured, project-based approach to procurement initiatives and IT sourcing programs in dynamic environments. Proficient with analytics tools (e.g., Power BI) to assess IT spend, identify addressable opportunities, and generate actionable insights; quantifies impact through savings and performance improvements. Skilled in rationalizing IT supplier bases through data analysis and strategic sourcing, contributing to cost reduction, operational efficiency, and improved governance. Deep understanding of procurement policy, IT governance, and risk management; ensures consistent adherence across all IT procurement activities. Passionate about technology, AI, and process improvement; continuously seeks innovative ways to optimize IT procurement workflows and efficiency. Empathetic, cross-functional collaborator; comfortable presenting to leadership (including CTO and IT executives) and building strong relationships to align procurement with technology needs. Open to feedback and committed to professional growth; embraces change and contributes to the evolution of IT procurement practices. Understands procurement's role as a strategic enabler; approaches work with a collaborative, stakeholder-focused mindset. Why Planet : Planet is an equal opportunity employer where diversity is valued, and all employment is decided based on qualifications, merit, and business need.Come and grow your career in the most exciting, fast paced technology market, with a business that delivers feel-good connected commerce. We would love to hear from you - Apply now .At Planet, we embrace a hybrid work model, with three days a week in the office.Reasonable accommodations may be made in order to allow for an individual to perform the essential functions of this role successfully. Company Background Planet provides integrated software, payment and technology solutions for its customers in the Hospitality and Retail sectors and worldwide via a network of global Financial Services Partners.Founded over 35 years ago, we have evolved our services, delivering an innovative digital commerce platform that puts customer experience first.With headquarters in London and around 3,000 expert employees located across six continents we serve customers in over 120 markets.
Computer Futures / SThree Group
Oldbury, West Midlands
About the Role Seeking an experienced Mechanical Project Engineer to lead and deliver a portfolio of CAPEX projects at a major Upper Tier COMAH chemical manufacturing facility in the West Midlands. This role is critical in ensuring that site improvements, expansions, and asset upgrades are executed safely, efficiently, and in full compliance with stringent regulatory requirements. The ideal candidate will have a strong background in the chemical, process, or high hazard manufacturing industries, with demonstrable experience managing complex engineering projects from concept through to commissioning. Key Responsibilities Project Delivery & Execution Lead the full lifecycle of CAPEX projects, including feasibility assessment, scoping, front end engineering design, detailed engineering, procurement, construction, commissioning, and handover to operations. Oversee multiple concurrent projects, ranging from small asset upgrades to major plant modifications (£1M+). Compliance & Safety (Upper Tier COMAH) Ensure all project activities comply with COMAH regulations, process safety requirements, and site EHS standards. Lead and participate in hazard studies (HAZOP, HAZID, LOPA), risk assessments, and safety reviews. Ensure contractors and project teams operate to required safety standards and site rules. Project Controls & Governance Develop and manage project schedules, budgets, and cost forecasts, ensuring delivery to agreed timelines and financial targets. Prepare project justification documents, business cases, technical specifications, and change control documentation. Provide regular progress reports to senior stakeholders, including risk status, cost performance, and milestone achievements. Stakeholder & Team Management Coordinate cross functional teams including engineering, operations, maintenance, EHS, procurement, and external contractors. Manage vendor relationships, evaluate technical proposals, and oversee supplier/contractor performance. Ensure clear communication throughout all project stages to align expectations and resolve issues promptly. Continuous Improvement Capture lessons learned and embed best practices into future projects. Identify opportunities to improve plant performance, reliability, safety, and operational efficiency. Support ongoing development of site engineering and project management processes. Essential Requirements Proven experience as a Project Manager or Senior Project Engineer within the chemical, process, or high hazard industrial sector. Strong working knowledge of Upper Tier COMAH regulations and safety critical environments. Demonstrable experience delivering CAPEX projects (preferably £1M+ in value). Strong understanding of engineering principles, plant operations, and process design. Excellent leadership, communication, and stakeholder management skills. Competency with project management methodologies (PRINCE2, APM, PMP) and relevant software tools (e.g., MS Project). Desired Skills & Experience Experience within chemical manufacturing, polymers, resins, batch processes, pharmaceuticals, or related industries. Strong capability in contractor management and CDM compliance. Knowledge of process safety standards (PSM, COMAH, DSEAR). Experience working in brownfield operational environments, with strict shutdown windows and operational constraints. Competence using engineering documentation: P&IDs, PFDs, layouts, and technical drawings. Familiarity with ERP systems (e.g., SAP), document control systems, and quality management processes. Personal Attributes Proactive and solution focused mindset. Strong organisational skills with the ability to manage multiple priorities. Confident communicator capable of influencing at all levels. Safety driven attitude with meticulous attention to detail. Able to thrive in a fast paced, complex, and highly regulated environment.
04/05/2026
Full time
About the Role Seeking an experienced Mechanical Project Engineer to lead and deliver a portfolio of CAPEX projects at a major Upper Tier COMAH chemical manufacturing facility in the West Midlands. This role is critical in ensuring that site improvements, expansions, and asset upgrades are executed safely, efficiently, and in full compliance with stringent regulatory requirements. The ideal candidate will have a strong background in the chemical, process, or high hazard manufacturing industries, with demonstrable experience managing complex engineering projects from concept through to commissioning. Key Responsibilities Project Delivery & Execution Lead the full lifecycle of CAPEX projects, including feasibility assessment, scoping, front end engineering design, detailed engineering, procurement, construction, commissioning, and handover to operations. Oversee multiple concurrent projects, ranging from small asset upgrades to major plant modifications (£1M+). Compliance & Safety (Upper Tier COMAH) Ensure all project activities comply with COMAH regulations, process safety requirements, and site EHS standards. Lead and participate in hazard studies (HAZOP, HAZID, LOPA), risk assessments, and safety reviews. Ensure contractors and project teams operate to required safety standards and site rules. Project Controls & Governance Develop and manage project schedules, budgets, and cost forecasts, ensuring delivery to agreed timelines and financial targets. Prepare project justification documents, business cases, technical specifications, and change control documentation. Provide regular progress reports to senior stakeholders, including risk status, cost performance, and milestone achievements. Stakeholder & Team Management Coordinate cross functional teams including engineering, operations, maintenance, EHS, procurement, and external contractors. Manage vendor relationships, evaluate technical proposals, and oversee supplier/contractor performance. Ensure clear communication throughout all project stages to align expectations and resolve issues promptly. Continuous Improvement Capture lessons learned and embed best practices into future projects. Identify opportunities to improve plant performance, reliability, safety, and operational efficiency. Support ongoing development of site engineering and project management processes. Essential Requirements Proven experience as a Project Manager or Senior Project Engineer within the chemical, process, or high hazard industrial sector. Strong working knowledge of Upper Tier COMAH regulations and safety critical environments. Demonstrable experience delivering CAPEX projects (preferably £1M+ in value). Strong understanding of engineering principles, plant operations, and process design. Excellent leadership, communication, and stakeholder management skills. Competency with project management methodologies (PRINCE2, APM, PMP) and relevant software tools (e.g., MS Project). Desired Skills & Experience Experience within chemical manufacturing, polymers, resins, batch processes, pharmaceuticals, or related industries. Strong capability in contractor management and CDM compliance. Knowledge of process safety standards (PSM, COMAH, DSEAR). Experience working in brownfield operational environments, with strict shutdown windows and operational constraints. Competence using engineering documentation: P&IDs, PFDs, layouts, and technical drawings. Familiarity with ERP systems (e.g., SAP), document control systems, and quality management processes. Personal Attributes Proactive and solution focused mindset. Strong organisational skills with the ability to manage multiple priorities. Confident communicator capable of influencing at all levels. Safety driven attitude with meticulous attention to detail. Able to thrive in a fast paced, complex, and highly regulated environment.
Samba is an AI-powered media intelligence company on a mission to give marketers the complete picture of their audiences. Our AI indexes media consumption across millions of smart TVs and 2.5 billion web pages, combining that data with third-party signals through the Samba Knowledge Graph, a map of the real interests, behaviors, and purchase intent of 1.5 billion user profiles globally. Brands, agencies, publishers, and platforms use Samba to make smarter decisions across every stage of the marketing funnel. About Samba TV Samba TV tracks streaming and broadcast video across the world with our proprietary data and technology. We are on a mission to fundamentally transform the viewing experience for everyone. Our data enables media companies to connect with audiences for new shows and movies, and enables advertisers to engage viewers and measure reach across all their devices. We have an amazing story with a unique perspective on culture formed by a global footprint of data and AI-driven insights. Position Summary We are seeking a highly skilled and motivated IT Operations Manager (IC) to serve as the West Coast site lead for our San Francisco and Los Angeles offices. This role is designed for an experienced IT professional who can independently manage the full scope of corporate IT at their assigned locations - from end-user support and device management to identity and access management, office infrastructure, and security compliance. The IT Operations Manager will serve as a subject matter expert across multiple IT disciplines without direct team management responsibilities, operating autonomously day-to-day with strategic direction from the VP of Technology Operations. You will be the single point of ownership for all things IT at your sites. If an employee needs a laptop on day one, a conference room AV system fixed, an Okta access issue resolved, or audit evidence gathered - that's you. This role is ideal for a versatile IT professional who thrives on variety, takes pride in full ownership, and wants to be the person who keeps an entire office running smoothly. Key Responsibilities System Administration & End-User Support Serve as the primary IT contact for all employees at assigned West Coast office locations Maintain, monitor, and manage IT infrastructure including end-user devices, office networks, SaaS services, and AV systems Troubleshoot and resolve hardware, software, and connectivity issues with a focus on rapid resolution and high system availability Manage IT helpdesk tickets, ensuring issues are prioritized, tracked, and resolved within SLA targets Build and maintain a local knowledge base and self-service resources to empower users and reduce repeat requests Device Management & Procurement Own the full device lifecycle: procurement, imaging, deployment, maintenance, and decommissioning for Mac and PC environments Manage MDM platforms (Jamf, Intune, or similar) including device enrollment, policy enforcement, app deployment, and compliance monitoring Coordinate hardware procurement with vendors, managing orders, inventory tracking, and asset management Oversee hardware and software asset management, maintaining accurate records and ensuring devices meet organizational standards Employee Onboarding & Offboarding Execute the full IT onboarding workflow for new hires: account creation, device provisioning, application access, and day one readiness Manage IT offboarding processes including account deactivation, access revocation, device collection, and data handling Continuously refine onboarding and offboarding workflows to improve efficiency and employee experience Collaborate with HR, Finance, and hiring managers to ensure seamless technology transitions Identity & Access Management Administer Okta (or equivalent IdP) including user provisioning, SSO configurations, MFA enforcement, and group/policy management Process access requests, role changes, and entitlement reviews in alignment with security policies Implement and maintain security measures across the identity stack, monitoring for vulnerabilities and responding to incidents Troubleshoot authentication and authorization issues across the SaaS application stack Office Infrastructure & AV Manage and maintain office network infrastructure including Wi Fi, switches, and local connectivity Own conference room AV systems: setup, maintenance, troubleshooting, and upgrades Coordinate with building management and ISPs for connectivity issues and office moves Ensure office technology environments are reliable, secure, and support hybrid work requirements Security & Compliance Participate in ISO audit processes including evidence gathering, controls documentation, and audit walkthroughs Enforce endpoint security policies through MDM and ensure devices meet compliance standards Support vulnerability management and patch compliance at the endpoint level Establish and maintain IT policies, procedures, and best practices to improve operational efficiency and security posture Escalate security incidents appropriately and assist with incident response as needed Vendor & Partner Management Engage with external vendors for hardware, software, and services procurement Manage vendor relationships to ensure quality service delivery and cost-effectiveness Oversee contract renewals, maintenance agreements, and software licensing Evaluate new tools and technologies that could improve IT service delivery at your sites Project Management & Cross Functional Support Lead and execute IT projects at your sites, including system upgrades, office buildouts, and technology rollouts Define project scope, timelines, deliverables, and resource requirements for site level initiatives Collaborate with other departments such as HR, Finance, and Operations to ensure alignment on technology needs and implementations Provide input into long term IT strategy and roadmap development based on site level observations and needs Required Qualifications Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent practical experience 5+ years of experience in IT system administration, IT operations, or a similar multi discipline IT role Proven ability to independently manage corporate IT across multiple disciplines in a fast paced technology environment Strong hands on experience with macOS and Windows endpoint management in enterprise environments Proficiency with MDM platforms (Jamf, Intune, Kandji, or similar) including policy configuration, app deployment, and compliance enforcement Experience administering identity providers (Okta, Azure AD, or similar) including SSO, MFA, and user lifecycle management Working knowledge of networking fundamentals: Wi Fi, DNS, DHCP, VPNs, and basic firewall concepts Strong problem solving skills with the ability to work independently and manage multiple priorities simultaneously Excellent communication skills, with the ability to explain complex technical concepts to non technical stakeholders Preferred Qualifications Experience supporting technology teams in AdTech, MarTech, or data driven industries Relevant certifications (Apple Certified Support Professional, Jamf Certified, Okta Certified Professional, CompTIA, ITIL) Experience with IT service management tools (Jira Service Management, ServiceNow, Freshservice, or similar) Comfort with scripting and automation to streamline repetitive IT tasks (Bash, PowerShell, Python, or similar) Experience with AV/conference room technology setup and support Experience supporting distributed, international teams across multiple time zones Familiarity with cloud services (AWS, Azure, Google Cloud) in a supporting capacity Background scaling IT operations during rapid company growth phases Experience supporting ISO, SOC 2, or similar compliance frameworks in an IT capacity Knowledge of cybersecurity principles, including endpoint encryption, patch management, and data protection Cultural Fit Tenacious & Zealous: You take ownership of your sites and take pride in keeping everything running smoothly. No problem is someone else's problem. Courageous Voice: You advocate for the right technology decisions and raise concerns early, regardless of hierarchy. Simplify Complexity: You have the ability to manage complex IT environments but always seek the simplest, most maintainable solution. Fast Learner: Technology changes constantly and you stay current, adapting quickly to new tools and platforms. Humble & Grateful: No task is too small. You'll image a laptop, crawl under a desk to fix a cable, and present to leadership in the same day. Samba is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We strive to empower connection with one another, reflect the communities we serve, and tackle meaningful projects that make a real impact. Samba may collect personal information directly from you, as a job applicant, Samba may also receive personal information from third parties, for example, in connection with a background, employment or reference check, in accordance with the applicable law. For further details . click apply for full job details
04/05/2026
Full time
Samba is an AI-powered media intelligence company on a mission to give marketers the complete picture of their audiences. Our AI indexes media consumption across millions of smart TVs and 2.5 billion web pages, combining that data with third-party signals through the Samba Knowledge Graph, a map of the real interests, behaviors, and purchase intent of 1.5 billion user profiles globally. Brands, agencies, publishers, and platforms use Samba to make smarter decisions across every stage of the marketing funnel. About Samba TV Samba TV tracks streaming and broadcast video across the world with our proprietary data and technology. We are on a mission to fundamentally transform the viewing experience for everyone. Our data enables media companies to connect with audiences for new shows and movies, and enables advertisers to engage viewers and measure reach across all their devices. We have an amazing story with a unique perspective on culture formed by a global footprint of data and AI-driven insights. Position Summary We are seeking a highly skilled and motivated IT Operations Manager (IC) to serve as the West Coast site lead for our San Francisco and Los Angeles offices. This role is designed for an experienced IT professional who can independently manage the full scope of corporate IT at their assigned locations - from end-user support and device management to identity and access management, office infrastructure, and security compliance. The IT Operations Manager will serve as a subject matter expert across multiple IT disciplines without direct team management responsibilities, operating autonomously day-to-day with strategic direction from the VP of Technology Operations. You will be the single point of ownership for all things IT at your sites. If an employee needs a laptop on day one, a conference room AV system fixed, an Okta access issue resolved, or audit evidence gathered - that's you. This role is ideal for a versatile IT professional who thrives on variety, takes pride in full ownership, and wants to be the person who keeps an entire office running smoothly. Key Responsibilities System Administration & End-User Support Serve as the primary IT contact for all employees at assigned West Coast office locations Maintain, monitor, and manage IT infrastructure including end-user devices, office networks, SaaS services, and AV systems Troubleshoot and resolve hardware, software, and connectivity issues with a focus on rapid resolution and high system availability Manage IT helpdesk tickets, ensuring issues are prioritized, tracked, and resolved within SLA targets Build and maintain a local knowledge base and self-service resources to empower users and reduce repeat requests Device Management & Procurement Own the full device lifecycle: procurement, imaging, deployment, maintenance, and decommissioning for Mac and PC environments Manage MDM platforms (Jamf, Intune, or similar) including device enrollment, policy enforcement, app deployment, and compliance monitoring Coordinate hardware procurement with vendors, managing orders, inventory tracking, and asset management Oversee hardware and software asset management, maintaining accurate records and ensuring devices meet organizational standards Employee Onboarding & Offboarding Execute the full IT onboarding workflow for new hires: account creation, device provisioning, application access, and day one readiness Manage IT offboarding processes including account deactivation, access revocation, device collection, and data handling Continuously refine onboarding and offboarding workflows to improve efficiency and employee experience Collaborate with HR, Finance, and hiring managers to ensure seamless technology transitions Identity & Access Management Administer Okta (or equivalent IdP) including user provisioning, SSO configurations, MFA enforcement, and group/policy management Process access requests, role changes, and entitlement reviews in alignment with security policies Implement and maintain security measures across the identity stack, monitoring for vulnerabilities and responding to incidents Troubleshoot authentication and authorization issues across the SaaS application stack Office Infrastructure & AV Manage and maintain office network infrastructure including Wi Fi, switches, and local connectivity Own conference room AV systems: setup, maintenance, troubleshooting, and upgrades Coordinate with building management and ISPs for connectivity issues and office moves Ensure office technology environments are reliable, secure, and support hybrid work requirements Security & Compliance Participate in ISO audit processes including evidence gathering, controls documentation, and audit walkthroughs Enforce endpoint security policies through MDM and ensure devices meet compliance standards Support vulnerability management and patch compliance at the endpoint level Establish and maintain IT policies, procedures, and best practices to improve operational efficiency and security posture Escalate security incidents appropriately and assist with incident response as needed Vendor & Partner Management Engage with external vendors for hardware, software, and services procurement Manage vendor relationships to ensure quality service delivery and cost-effectiveness Oversee contract renewals, maintenance agreements, and software licensing Evaluate new tools and technologies that could improve IT service delivery at your sites Project Management & Cross Functional Support Lead and execute IT projects at your sites, including system upgrades, office buildouts, and technology rollouts Define project scope, timelines, deliverables, and resource requirements for site level initiatives Collaborate with other departments such as HR, Finance, and Operations to ensure alignment on technology needs and implementations Provide input into long term IT strategy and roadmap development based on site level observations and needs Required Qualifications Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent practical experience 5+ years of experience in IT system administration, IT operations, or a similar multi discipline IT role Proven ability to independently manage corporate IT across multiple disciplines in a fast paced technology environment Strong hands on experience with macOS and Windows endpoint management in enterprise environments Proficiency with MDM platforms (Jamf, Intune, Kandji, or similar) including policy configuration, app deployment, and compliance enforcement Experience administering identity providers (Okta, Azure AD, or similar) including SSO, MFA, and user lifecycle management Working knowledge of networking fundamentals: Wi Fi, DNS, DHCP, VPNs, and basic firewall concepts Strong problem solving skills with the ability to work independently and manage multiple priorities simultaneously Excellent communication skills, with the ability to explain complex technical concepts to non technical stakeholders Preferred Qualifications Experience supporting technology teams in AdTech, MarTech, or data driven industries Relevant certifications (Apple Certified Support Professional, Jamf Certified, Okta Certified Professional, CompTIA, ITIL) Experience with IT service management tools (Jira Service Management, ServiceNow, Freshservice, or similar) Comfort with scripting and automation to streamline repetitive IT tasks (Bash, PowerShell, Python, or similar) Experience with AV/conference room technology setup and support Experience supporting distributed, international teams across multiple time zones Familiarity with cloud services (AWS, Azure, Google Cloud) in a supporting capacity Background scaling IT operations during rapid company growth phases Experience supporting ISO, SOC 2, or similar compliance frameworks in an IT capacity Knowledge of cybersecurity principles, including endpoint encryption, patch management, and data protection Cultural Fit Tenacious & Zealous: You take ownership of your sites and take pride in keeping everything running smoothly. No problem is someone else's problem. Courageous Voice: You advocate for the right technology decisions and raise concerns early, regardless of hierarchy. Simplify Complexity: You have the ability to manage complex IT environments but always seek the simplest, most maintainable solution. Fast Learner: Technology changes constantly and you stay current, adapting quickly to new tools and platforms. Humble & Grateful: No task is too small. You'll image a laptop, crawl under a desk to fix a cable, and present to leadership in the same day. Samba is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We strive to empower connection with one another, reflect the communities we serve, and tackle meaningful projects that make a real impact. Samba may collect personal information directly from you, as a job applicant, Samba may also receive personal information from third parties, for example, in connection with a background, employment or reference check, in accordance with the applicable law. For further details . click apply for full job details
Overview ROYAL BOROUGH OF GREENWICH JOB DESCRIPTION DEPARTMENT: Housing and Safer Communities SECTION: Housing IT POST DESIGNATION (TITLE): Interim Head of Housing Technology Purpose of Job To be jointly responsible to the Senior Assistant Director of Resources and the Director of Housing and Safer Communities, delivering (and ensuring proper governance of) a roadmap of technology-centric change and management of the Housing IT team. Providing strategic leadership and operational oversight of Housing Technology functions, ensuring core housing systems and technologies are robust, secure, and continuously improved in alignment with council priorities. This role will lead the development of innovative digital solutions that enhance service delivery, drive transformation, and maximise value for money. The postholder will shape and deliver a forward-thinking technology roadmap, working closely with internal and external stakeholders to translate business needs into actionable system strategies. As a key member of the Housing IT leadership team, they will play a pivotal role in embedding a culture of excellence, accountability and innovation - nurturing a high-performing team and ensuring Housing IT contributes meaningfully to wider corporate and service transformation goals. Direct Line Management Direct Line Management of up to 4 staff. Indirect Management of a team comprised of 21 staff (Housing IT). Responsibilities Identify opportunities for digital innovation and service improvement, ensuring technology adoption supports efficiency, compliance, and improved resident outcomes. Lead the evaluation, procurement, and implementation of new systems or modules, ensuring strategic fit, cost-effectiveness, and successful integration with existing platforms. Collaborate with senior stakeholders, including service heads, Digital leadership, and programme boards, to ensure systems developments are well-governed and contribute to service transformation. Portfolio Leadership and Governance Oversee a portfolio of system-related projects, upgrades, and enhancements, ensuring robust project planning, stakeholder engagement, risk management and delivery to time and budget. Provide direction and oversight to project teams working across NEC Housing, DRS, Propeller, LMS and mobile working solutions. Act as a senior point of escalation for programme issues, working closely with suppliers, internal delivery leads, and business stakeholders to resolve risks or blockers. Ensure compliance with council governance frameworks, including report writing, PCR procurement processes, contract approvals and programme board reporting. Stakeholder and Supplier Relationship Management Build and maintain strong, trusted relationships with suppliers (e.g. NEC, Advanced, Civica), ensuring value for money, high performance, and responsiveness to the council's evolving needs. Lead on contract and performance management, chairing regular review meetings, tracking KPIs, and holding suppliers to account for delivery and quality. Represent Housing IT at cross-directorate and pan-council working groups and governance boards, acting as the strategic voice for Housing Technology. Operational Excellence and Continuous Improvement Ensure the delivery of a high-quality support service for all users, including second-line support, training, documentation, user groups and knowledge management. Oversee the management of data integrity, user access, data reconciliations, interfaces and system processes, ensuring robust audit trails and compliance with data protection legislation. Drive improvements in reporting and data intelligence across services through better use of reporting tools (e.g. Crystal Reports, SQL, Power BI), automation and dashboards. Ensure robust disaster recovery, system security, and business continuity processes are in place and regularly tested. Leadership and Management Responsibilities Lead, inspire and manage a multidisciplinary Housing IT team, promoting a culture of collaboration, high performance, innovation and service excellence. Line management of senior officers and team leads (e.g. Principal Housing IT Officers, Senior Housing IT Administrators, Applications Support Manager), supporting their professional growth and development. Define priorities and allocate resources effectively to ensure operational resilience and the delivery of strategic objectives. Conduct regular one-to-ones, appraisals, performance management and professional development planning. Lead or support recruitment, succession planning and skills development to ensure the team is future-ready and able to respond to the council's evolving digital agenda. Champion diversity, equity and inclusion across the team, promoting a supportive and inclusive working environment. RBG - Other Duties To undertake any other work appropriate to the level and general nature of the post's duties. Where necessary for the job role or appropriate for continued development in the role, participate in training and development courses via the Council's Apprentice Levy funding. To undertake all duties with due regard to health and safety regulations and legislation, Data Protection/GDPR, the Council's Equal Opportunities and Customer Care policies. To perform all duties in line with the Council's staff values showing commitment to improving residents lives and opportunities, demonstrating respect and fairness, taking ownership, and working together across the council. To ensure appropriate levels of emergency planning and business continuity management preparedness are in place for the service, and that teams are briefed on their roles in an emergency. To be responsible for undertaking employee investigations, hearings and appeals in line with the RBG policies and procedures. Responsible for providing mentoring opportunities to junior staff (e.g. graduates, apprentices etc.). To undertake supervision/management of staff as required, and may be required to undertake alternative or ancillary duties or transfer to another service department within the Council as directed to meet service user demand in a crisis or emergency.
04/05/2026
Full time
Overview ROYAL BOROUGH OF GREENWICH JOB DESCRIPTION DEPARTMENT: Housing and Safer Communities SECTION: Housing IT POST DESIGNATION (TITLE): Interim Head of Housing Technology Purpose of Job To be jointly responsible to the Senior Assistant Director of Resources and the Director of Housing and Safer Communities, delivering (and ensuring proper governance of) a roadmap of technology-centric change and management of the Housing IT team. Providing strategic leadership and operational oversight of Housing Technology functions, ensuring core housing systems and technologies are robust, secure, and continuously improved in alignment with council priorities. This role will lead the development of innovative digital solutions that enhance service delivery, drive transformation, and maximise value for money. The postholder will shape and deliver a forward-thinking technology roadmap, working closely with internal and external stakeholders to translate business needs into actionable system strategies. As a key member of the Housing IT leadership team, they will play a pivotal role in embedding a culture of excellence, accountability and innovation - nurturing a high-performing team and ensuring Housing IT contributes meaningfully to wider corporate and service transformation goals. Direct Line Management Direct Line Management of up to 4 staff. Indirect Management of a team comprised of 21 staff (Housing IT). Responsibilities Identify opportunities for digital innovation and service improvement, ensuring technology adoption supports efficiency, compliance, and improved resident outcomes. Lead the evaluation, procurement, and implementation of new systems or modules, ensuring strategic fit, cost-effectiveness, and successful integration with existing platforms. Collaborate with senior stakeholders, including service heads, Digital leadership, and programme boards, to ensure systems developments are well-governed and contribute to service transformation. Portfolio Leadership and Governance Oversee a portfolio of system-related projects, upgrades, and enhancements, ensuring robust project planning, stakeholder engagement, risk management and delivery to time and budget. Provide direction and oversight to project teams working across NEC Housing, DRS, Propeller, LMS and mobile working solutions. Act as a senior point of escalation for programme issues, working closely with suppliers, internal delivery leads, and business stakeholders to resolve risks or blockers. Ensure compliance with council governance frameworks, including report writing, PCR procurement processes, contract approvals and programme board reporting. Stakeholder and Supplier Relationship Management Build and maintain strong, trusted relationships with suppliers (e.g. NEC, Advanced, Civica), ensuring value for money, high performance, and responsiveness to the council's evolving needs. Lead on contract and performance management, chairing regular review meetings, tracking KPIs, and holding suppliers to account for delivery and quality. Represent Housing IT at cross-directorate and pan-council working groups and governance boards, acting as the strategic voice for Housing Technology. Operational Excellence and Continuous Improvement Ensure the delivery of a high-quality support service for all users, including second-line support, training, documentation, user groups and knowledge management. Oversee the management of data integrity, user access, data reconciliations, interfaces and system processes, ensuring robust audit trails and compliance with data protection legislation. Drive improvements in reporting and data intelligence across services through better use of reporting tools (e.g. Crystal Reports, SQL, Power BI), automation and dashboards. Ensure robust disaster recovery, system security, and business continuity processes are in place and regularly tested. Leadership and Management Responsibilities Lead, inspire and manage a multidisciplinary Housing IT team, promoting a culture of collaboration, high performance, innovation and service excellence. Line management of senior officers and team leads (e.g. Principal Housing IT Officers, Senior Housing IT Administrators, Applications Support Manager), supporting their professional growth and development. Define priorities and allocate resources effectively to ensure operational resilience and the delivery of strategic objectives. Conduct regular one-to-ones, appraisals, performance management and professional development planning. Lead or support recruitment, succession planning and skills development to ensure the team is future-ready and able to respond to the council's evolving digital agenda. Champion diversity, equity and inclusion across the team, promoting a supportive and inclusive working environment. RBG - Other Duties To undertake any other work appropriate to the level and general nature of the post's duties. Where necessary for the job role or appropriate for continued development in the role, participate in training and development courses via the Council's Apprentice Levy funding. To undertake all duties with due regard to health and safety regulations and legislation, Data Protection/GDPR, the Council's Equal Opportunities and Customer Care policies. To perform all duties in line with the Council's staff values showing commitment to improving residents lives and opportunities, demonstrating respect and fairness, taking ownership, and working together across the council. To ensure appropriate levels of emergency planning and business continuity management preparedness are in place for the service, and that teams are briefed on their roles in an emergency. To be responsible for undertaking employee investigations, hearings and appeals in line with the RBG policies and procedures. Responsible for providing mentoring opportunities to junior staff (e.g. graduates, apprentices etc.). To undertake supervision/management of staff as required, and may be required to undertake alternative or ancillary duties or transfer to another service department within the Council as directed to meet service user demand in a crisis or emergency.
# Applicant Portal: Job Details: Infrastructure Manager, Linux Infrastructure Manager, Linux Edinburgh As a Infrastructure Manager, Linux, you'll be joining our high-performing Infrastructure & Operations team, a collaborative group of engineers and architects responsible for designing, building, and maintaining the foundational systems that support our enterprise applications and services. The Infrastructure Manager, Linux will be responsible for centralize architectural planning and execution where product and corporate/security requirements meet, making sure our product development, customer and corporate users have a performant, cost-effective, secure and productive environment to support our products and company development. Managing the section of the CIO Group supporting elements of backbone IT services of the company, primarily the Linux product estate in Azure and Craneware co-located Data Centers, and in connection with the other verticals in the CIO Group, the wider IT estate. Managing, mentoring, and developing the Linux section of the IT Infrastructure teams. Regularly evaluate the business and user needs against system, software and hardware functionality and ensure that IT systems, software and hardware meet these needs. Supporting the CIO in planning, developing and implementing the IT budget, carrying out effective procurement and obtaining competitive prices from suppliers to ensure cost effectiveness. Ensure the effective scheduling of upgrades and security backups of hardware and software systems ensuring that the business is fully performant and operational at all times. Carrying out research for the improvement in current systems and to recommend future requirements in installing new systems, software and hardware to meet the ongoing needs of an expanding business. Implementing any changes to IT systems and services using project management techniques and change management methodologies, ensuring implementations are well managed and that stakeholders are well informed. Implement any significant changes to IT systems and services only after reviewing the proposed changes with the relevant system owners and key stakeholders, such as the Infrastructure group and Engineering, limiting the risk of unauthorised or unintentional modification of information and systems. Working with Identity Management, Platform Management, Networks and Information Security to help ensure an effective disaster recovery and incident management plans and that everyone involved is educated and regularly trained on their roles. Ensure regular disaster recovery simulations occur, which may involve complex technical hardware or software problems. Helping ensure the enterprise adheres to and does not breach data protection legislation in each business region including, but not limited to, HIPAA/NIST compliance. Bachelor's Degree 5+ years in an IT management role. Experience of managing in a remote environment that requires influence through written and verbal communications across executive levels and below, internally and externally. Good understanding of IT architecture, network architecture, datacentre management and end user support. Good working knowledge of US and/or UK data protection legislation. Detailed understanding of data flows and related security controls with particular emphasis on regulatory requirements. Demonstrable competency in planning and execution of change management and IT projects. Ability to seek out and interpret data to drive decision making. Energetic, flexible, collaborative, and proactive; a team leader who can positively and productively impact both strategic and tactical finance and sales initiatives. Able to think critically in a highly developed way to challenge assumptions and develop creative solutions that influence and shape favorable business outcomes. Excellent problem solving using logical and systematic approaches. Excellent oral and written communication skills. Skilled in business continuity and disaster recovery planning.
03/05/2026
Full time
# Applicant Portal: Job Details: Infrastructure Manager, Linux Infrastructure Manager, Linux Edinburgh As a Infrastructure Manager, Linux, you'll be joining our high-performing Infrastructure & Operations team, a collaborative group of engineers and architects responsible for designing, building, and maintaining the foundational systems that support our enterprise applications and services. The Infrastructure Manager, Linux will be responsible for centralize architectural planning and execution where product and corporate/security requirements meet, making sure our product development, customer and corporate users have a performant, cost-effective, secure and productive environment to support our products and company development. Managing the section of the CIO Group supporting elements of backbone IT services of the company, primarily the Linux product estate in Azure and Craneware co-located Data Centers, and in connection with the other verticals in the CIO Group, the wider IT estate. Managing, mentoring, and developing the Linux section of the IT Infrastructure teams. Regularly evaluate the business and user needs against system, software and hardware functionality and ensure that IT systems, software and hardware meet these needs. Supporting the CIO in planning, developing and implementing the IT budget, carrying out effective procurement and obtaining competitive prices from suppliers to ensure cost effectiveness. Ensure the effective scheduling of upgrades and security backups of hardware and software systems ensuring that the business is fully performant and operational at all times. Carrying out research for the improvement in current systems and to recommend future requirements in installing new systems, software and hardware to meet the ongoing needs of an expanding business. Implementing any changes to IT systems and services using project management techniques and change management methodologies, ensuring implementations are well managed and that stakeholders are well informed. Implement any significant changes to IT systems and services only after reviewing the proposed changes with the relevant system owners and key stakeholders, such as the Infrastructure group and Engineering, limiting the risk of unauthorised or unintentional modification of information and systems. Working with Identity Management, Platform Management, Networks and Information Security to help ensure an effective disaster recovery and incident management plans and that everyone involved is educated and regularly trained on their roles. Ensure regular disaster recovery simulations occur, which may involve complex technical hardware or software problems. Helping ensure the enterprise adheres to and does not breach data protection legislation in each business region including, but not limited to, HIPAA/NIST compliance. Bachelor's Degree 5+ years in an IT management role. Experience of managing in a remote environment that requires influence through written and verbal communications across executive levels and below, internally and externally. Good understanding of IT architecture, network architecture, datacentre management and end user support. Good working knowledge of US and/or UK data protection legislation. Detailed understanding of data flows and related security controls with particular emphasis on regulatory requirements. Demonstrable competency in planning and execution of change management and IT projects. Ability to seek out and interpret data to drive decision making. Energetic, flexible, collaborative, and proactive; a team leader who can positively and productively impact both strategic and tactical finance and sales initiatives. Able to think critically in a highly developed way to challenge assumptions and develop creative solutions that influence and shape favorable business outcomes. Excellent problem solving using logical and systematic approaches. Excellent oral and written communication skills. Skilled in business continuity and disaster recovery planning.
About us One team. Global challenges. Infinite opportunities. At Viasat, we're on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We're looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team. What you'll do Reporting to the Aviation & Maritime Safety Engineering Director within the Engineering Integration and Delivery group, the Principal Aviation & Maritime Safety Systems Engineer will work as part of a small team of safety engineering specialists who are responsible for all engineering aspects from initial concept to the introduction of service for our aviation and maritime safety communication systems. The postholder will focus on the evolution of Viasat's SwiftBroadband Safety and Iris infrastructure, based on a solid understanding of the new and emerging communications and surveillance requirements for Air Traffic Management, and will support the technical development of infrastructure supporting maritime safety services and products. He/she will play a key role in defining the end-to-end architecture supporting new aero and maritime safety terminals, including hybrid terminals operating over both GEO & LEO. The postholder will also provide support to the ESA IRIS Phase 4 Programme. The role will require development of an in-depth understanding of the regulatory and industry standards for aviation safety and maritime safety communication systems. It will require close working with industry partners within the ESA Iris consortium, and with aircraft manufacturers, avionics suppliers, and air traffic communication service providers. The role will also require development of a technical understanding of urban air mobility requirements in congested airspace. The role will represent Viasat's engineering lead in meetings with suppliers and must be capable of dealing confidently with experts in similar and adjacent disciplines. Viasat, Inc. seeks an experienced systems engineer for this role within the Engineering Integration and Delivery group, in close cooperation with the IRIS Program Manager and PMO, and the Aviation Business Unit. This position provides a competitive salary, performance-based bonus and equity opportunities , and a full range of benefits. The day-to-day You will: Compile system design requirements for next generation safety service product developments, including new hybrid LEO-GEO satcom aviation and maritime safety service designs and architectures, and including extension to urban air mobility (UAM). Produce system concepts and candidate architectures and conduct trade-off studies in development of the future aviation & maritime safety datalink networks. Create detailed design specifications and supplier Statements of Work for use in competitive procurements for evolution of Viasat's safety service infrastructure. Manage suppliers for implementation, verification, and change management of the satcom network safety service infrastructure. Support the definition of technical solutions, and compile costs and benefits for internal business cases. Support the Commercial Service Introduction (CSI) of new aviation and maritime safety products and services. Form strong technical relationships with peers at satcom avionics manufacturers, airframers, ESA, and Viasat service providers. Support aviation industry avionics systems standardisation at ICAO, AEEC, RTCA, and EUROCAE industry groups, maintaining awareness of ATM regulatory technical developments and evolving system requirements pertaining to both satcom networks and terminals. What you'll need Degree in Electrical or Electronic Engineering, Physics, Computer or Communications science, or equivalent, and 5+ years of relevant professional experience. Technically fluent in telecommunications technologies, ideally including 5G architectures, 3GPP releases, an understanding of IP-based mobile networking technologies, and ideally an understanding of satellite or mobile communications systems. Strong analytical capability, able to conduct system engineering and technology trade-offs. Strong inter-personal skills including the ability to establish and maintain relationships and trust. Ability to work in a complex, international matrix organization alongside 3rd-parties Strong troubleshooting and analytical skills. Positive and energetic attitude. Capability to work autonomously as well as being a self-starter and self-motivated. Honest, Respectful and Patient. Ability to adapt and change in a dynamic working environment. What will help you on the job Knowledge of networking technology, ideally with experience working with satcom networks in support of aviation or maritime safety services. Avionics systems development. Knowledge of IT security practices including IPSec and PKI. Good knowledge of software development and engineering techniques. Experience of supporting aviation or maritime safety services and products, ideally involving datalink and/or satcom-based systems. Experience in the identification and capture of IT functional and non-functional requirements for large, complex projects. Experience of data analytics techniques. Knowledge of Viasat and other satellite communications systems. Knowledge of aeronautical Air Traffic Service standards and processes; ICAO, ARINC, RTCA, EUROCAE, Certification, especially Aeronautical Telecommunications Network (ATN), and existing air traffic datalink service standards. Delivery of Air Traffic Communications services as an ANSP or communications supplier. EEO Statement Viasat is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic. If you would like to request an accommodation on the basis of disability for completing this on-line application, please click here.
03/05/2026
Full time
About us One team. Global challenges. Infinite opportunities. At Viasat, we're on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We're looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team. What you'll do Reporting to the Aviation & Maritime Safety Engineering Director within the Engineering Integration and Delivery group, the Principal Aviation & Maritime Safety Systems Engineer will work as part of a small team of safety engineering specialists who are responsible for all engineering aspects from initial concept to the introduction of service for our aviation and maritime safety communication systems. The postholder will focus on the evolution of Viasat's SwiftBroadband Safety and Iris infrastructure, based on a solid understanding of the new and emerging communications and surveillance requirements for Air Traffic Management, and will support the technical development of infrastructure supporting maritime safety services and products. He/she will play a key role in defining the end-to-end architecture supporting new aero and maritime safety terminals, including hybrid terminals operating over both GEO & LEO. The postholder will also provide support to the ESA IRIS Phase 4 Programme. The role will require development of an in-depth understanding of the regulatory and industry standards for aviation safety and maritime safety communication systems. It will require close working with industry partners within the ESA Iris consortium, and with aircraft manufacturers, avionics suppliers, and air traffic communication service providers. The role will also require development of a technical understanding of urban air mobility requirements in congested airspace. The role will represent Viasat's engineering lead in meetings with suppliers and must be capable of dealing confidently with experts in similar and adjacent disciplines. Viasat, Inc. seeks an experienced systems engineer for this role within the Engineering Integration and Delivery group, in close cooperation with the IRIS Program Manager and PMO, and the Aviation Business Unit. This position provides a competitive salary, performance-based bonus and equity opportunities , and a full range of benefits. The day-to-day You will: Compile system design requirements for next generation safety service product developments, including new hybrid LEO-GEO satcom aviation and maritime safety service designs and architectures, and including extension to urban air mobility (UAM). Produce system concepts and candidate architectures and conduct trade-off studies in development of the future aviation & maritime safety datalink networks. Create detailed design specifications and supplier Statements of Work for use in competitive procurements for evolution of Viasat's safety service infrastructure. Manage suppliers for implementation, verification, and change management of the satcom network safety service infrastructure. Support the definition of technical solutions, and compile costs and benefits for internal business cases. Support the Commercial Service Introduction (CSI) of new aviation and maritime safety products and services. Form strong technical relationships with peers at satcom avionics manufacturers, airframers, ESA, and Viasat service providers. Support aviation industry avionics systems standardisation at ICAO, AEEC, RTCA, and EUROCAE industry groups, maintaining awareness of ATM regulatory technical developments and evolving system requirements pertaining to both satcom networks and terminals. What you'll need Degree in Electrical or Electronic Engineering, Physics, Computer or Communications science, or equivalent, and 5+ years of relevant professional experience. Technically fluent in telecommunications technologies, ideally including 5G architectures, 3GPP releases, an understanding of IP-based mobile networking technologies, and ideally an understanding of satellite or mobile communications systems. Strong analytical capability, able to conduct system engineering and technology trade-offs. Strong inter-personal skills including the ability to establish and maintain relationships and trust. Ability to work in a complex, international matrix organization alongside 3rd-parties Strong troubleshooting and analytical skills. Positive and energetic attitude. Capability to work autonomously as well as being a self-starter and self-motivated. Honest, Respectful and Patient. Ability to adapt and change in a dynamic working environment. What will help you on the job Knowledge of networking technology, ideally with experience working with satcom networks in support of aviation or maritime safety services. Avionics systems development. Knowledge of IT security practices including IPSec and PKI. Good knowledge of software development and engineering techniques. Experience of supporting aviation or maritime safety services and products, ideally involving datalink and/or satcom-based systems. Experience in the identification and capture of IT functional and non-functional requirements for large, complex projects. Experience of data analytics techniques. Knowledge of Viasat and other satellite communications systems. Knowledge of aeronautical Air Traffic Service standards and processes; ICAO, ARINC, RTCA, EUROCAE, Certification, especially Aeronautical Telecommunications Network (ATN), and existing air traffic datalink service standards. Delivery of Air Traffic Communications services as an ANSP or communications supplier. EEO Statement Viasat is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic. If you would like to request an accommodation on the basis of disability for completing this on-line application, please click here.
Time Recruitment Solutions Ltd
Manchester, Lancashire
Technical Services Manager (M&E) Location: Manchester (office based with UK wide site travel) Salary: Up to £60,000 + car allowance Sector: Public Sector Office Fit Outs Commercial Projects About the Role An established construction and fit out contractor is seeking a Technical Services Manager with a strong Mechanical & Electrical background to support the technical delivery of public sector and commercial projects across the UK. This role is ideal for an existing Technical Services Manager or an experienced M&E Project Manager within an M&E contractor looking to transition into a more technically focused position. Based from the Manchester office, you will take ownership of M&E technical assurance, coordination, and compliance from design development through installation, commissioning, and handover. You will act as the technical authority for building services, working closely with internal delivery teams, consultants, and supply chain partners to ensure solutions are fully compliant, buildable, and aligned with client and statutory requirements. Key Responsibilities Technical Leadership & Coordination Take overall responsibility for the technical delivery of mechanical and electrical services across multiple projects. Lead M&E design coordination through RIBA stages, ensuring fully coordinated, clash free, and buildable solutions. Review and manage design information including drawings, specifications, schedules, technical submissions, and design changes. Act as the primary technical point of contact for M&E matters internally and externally. Design & Compliance Management Ensure all M&E designs and installations comply with relevant British Standards, Building Regulations, HTM/M&E guidance, and client specifications. Manage consultant and subcontractor design packages, ensuring timely approvals and technical compliance. Support early design development, value engineering, and technical risk mitigation. Project Support & Delivery Interface Work closely with Project Managers, Site Managers, and construction teams to support successful installation and delivery. Attend site as required to resolve technical issues, monitor quality, and ensure works align with approved design intent. Provide technical input into project programmes, procurement strategies, RAMS, and method statements. Installation, Commissioning & Handover Oversee the technical elements of M&E installation, testing, commissioning, and witnessing. Ensure commissioning plans, O&M manuals, and handover documentation meet contractual and client requirements. Support snagging resolution and final technical sign off. Stakeholder & Client Engagement Liaise with clients, consultants, local authorities, and supply chain partners to resolve technical queries. Contribute to technical meetings, design reviews, and progress updates. Build strong working relationships to support repeat business and long term delivery success. Requirements Proven experience as an M&E Project Manager, Technical Services Manager, or Senior Building Services Engineer within construction, fit out, refurbishment, or public sector projects. Strong all round technical knowledge of mechanical and electrical building services systems. Experience managing M&E design coordination and contractor/subcontractor technical submissions. Understanding of UK building regulations, compliance standards, and commissioning processes. Comfortable supporting multiple projects with UK wide site travel. Strong communication and stakeholder management skills. Proficient in Microsoft Office and relevant project/document management software. Relevant qualifications in Mechanical, Electrical, or Building Services Engineering (HNC/HND/Degree preferred). What's on Offer Competitive salary up to £60,000 Car allowance Manchester office base with national project exposure Clear opportunity for career progression into a senior technical leadership role Involvement in high profile public sector and commercial projects
03/05/2026
Full time
Technical Services Manager (M&E) Location: Manchester (office based with UK wide site travel) Salary: Up to £60,000 + car allowance Sector: Public Sector Office Fit Outs Commercial Projects About the Role An established construction and fit out contractor is seeking a Technical Services Manager with a strong Mechanical & Electrical background to support the technical delivery of public sector and commercial projects across the UK. This role is ideal for an existing Technical Services Manager or an experienced M&E Project Manager within an M&E contractor looking to transition into a more technically focused position. Based from the Manchester office, you will take ownership of M&E technical assurance, coordination, and compliance from design development through installation, commissioning, and handover. You will act as the technical authority for building services, working closely with internal delivery teams, consultants, and supply chain partners to ensure solutions are fully compliant, buildable, and aligned with client and statutory requirements. Key Responsibilities Technical Leadership & Coordination Take overall responsibility for the technical delivery of mechanical and electrical services across multiple projects. Lead M&E design coordination through RIBA stages, ensuring fully coordinated, clash free, and buildable solutions. Review and manage design information including drawings, specifications, schedules, technical submissions, and design changes. Act as the primary technical point of contact for M&E matters internally and externally. Design & Compliance Management Ensure all M&E designs and installations comply with relevant British Standards, Building Regulations, HTM/M&E guidance, and client specifications. Manage consultant and subcontractor design packages, ensuring timely approvals and technical compliance. Support early design development, value engineering, and technical risk mitigation. Project Support & Delivery Interface Work closely with Project Managers, Site Managers, and construction teams to support successful installation and delivery. Attend site as required to resolve technical issues, monitor quality, and ensure works align with approved design intent. Provide technical input into project programmes, procurement strategies, RAMS, and method statements. Installation, Commissioning & Handover Oversee the technical elements of M&E installation, testing, commissioning, and witnessing. Ensure commissioning plans, O&M manuals, and handover documentation meet contractual and client requirements. Support snagging resolution and final technical sign off. Stakeholder & Client Engagement Liaise with clients, consultants, local authorities, and supply chain partners to resolve technical queries. Contribute to technical meetings, design reviews, and progress updates. Build strong working relationships to support repeat business and long term delivery success. Requirements Proven experience as an M&E Project Manager, Technical Services Manager, or Senior Building Services Engineer within construction, fit out, refurbishment, or public sector projects. Strong all round technical knowledge of mechanical and electrical building services systems. Experience managing M&E design coordination and contractor/subcontractor technical submissions. Understanding of UK building regulations, compliance standards, and commissioning processes. Comfortable supporting multiple projects with UK wide site travel. Strong communication and stakeholder management skills. Proficient in Microsoft Office and relevant project/document management software. Relevant qualifications in Mechanical, Electrical, or Building Services Engineering (HNC/HND/Degree preferred). What's on Offer Competitive salary up to £60,000 Car allowance Manchester office base with national project exposure Clear opportunity for career progression into a senior technical leadership role Involvement in high profile public sector and commercial projects
Job Description: Transformation & Delivery Manager Location: London (Hybrid) Contract : 6 Months initially Start Date: ASAP Are you a high-impact Transformation & Delivery Manager ready to shape the future of private markets? We are looking for a structured, proactive leader to join our Change & Innovation team in London on a hybrid basis for an initial 6-month contract . We need someone to start ASAP to hit the ground running. The Opportunity You will be at the heart of our Investments Delivery programme , taking full ownership of high-priority projects spanning Direct Valuations, Portfolio Management Systems, and Investment Data . This isn't just about tracking tasks; it's about navigating complex, ambiguous environments to turn strategy into reality. What You'll Do Own the Roadmap: Lead the day-to-day delivery of critical investment transformation projects from discovery through to operational readiness. Master the Controls: Maintain gold-standard governance, managing project plans and RAID logs with precision. Collaborate & Influence: Work alongside Change Analysts, Architects, and Senior Stakeholders to ensure every deliverable aligns with business outcomes. Drive Procurement: Support the selection and implementation of cutting-edge technology vendors. Who You Are A FS Specialist: You have a proven track record of delivery within financial services, investment management, or private markets . Qualified Expert: You hold a 2:1 degree (or equivalent) and are certified in PRINCE2, APM, PMP, or Agile . Problem Solver: You thrive in the "grey areas," breaking down complex challenges into clear, actionable steps. Tech Savvy: You are comfortable using tools like Jira, Confluence, and MS Project to keep delivery on track. Ready to make an impact? Apply now to join our London-based team! Randstad Technologies is acting as an Employment Business in relation to this vacancy.
28/04/2026
Contractor
Job Description: Transformation & Delivery Manager Location: London (Hybrid) Contract : 6 Months initially Start Date: ASAP Are you a high-impact Transformation & Delivery Manager ready to shape the future of private markets? We are looking for a structured, proactive leader to join our Change & Innovation team in London on a hybrid basis for an initial 6-month contract . We need someone to start ASAP to hit the ground running. The Opportunity You will be at the heart of our Investments Delivery programme , taking full ownership of high-priority projects spanning Direct Valuations, Portfolio Management Systems, and Investment Data . This isn't just about tracking tasks; it's about navigating complex, ambiguous environments to turn strategy into reality. What You'll Do Own the Roadmap: Lead the day-to-day delivery of critical investment transformation projects from discovery through to operational readiness. Master the Controls: Maintain gold-standard governance, managing project plans and RAID logs with precision. Collaborate & Influence: Work alongside Change Analysts, Architects, and Senior Stakeholders to ensure every deliverable aligns with business outcomes. Drive Procurement: Support the selection and implementation of cutting-edge technology vendors. Who You Are A FS Specialist: You have a proven track record of delivery within financial services, investment management, or private markets . Qualified Expert: You hold a 2:1 degree (or equivalent) and are certified in PRINCE2, APM, PMP, or Agile . Problem Solver: You thrive in the "grey areas," breaking down complex challenges into clear, actionable steps. Tech Savvy: You are comfortable using tools like Jira, Confluence, and MS Project to keep delivery on track. Ready to make an impact? Apply now to join our London-based team! Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Microsoft D365 Product Manager (CE & F&O) I am seeking a Dynamics 365 Product Manager to own D365 Finance & Operations and Customer Engagement as enterprise products across their full lifecycle in a multi-country, federated operating model. This is not a deep hands-on technical role, but requires strong technical fluency to: Clearly distinguish out-of-the-box capability vs. integration vs. customisation Protect the core solution blueprint and prevent unnecessary scope drift Govern a System Integrator and support partner to Microsoft best practice Core Accountability Own D365 (F&O + CE) as a product end-to-end: roadmap, backlog, releases, Microsoft One updates, and BAU change Act as the gatekeeper for scope, customisation, and deviations from standard Lead market-level backlog prioritisation across multiple countries Balance global standardisation ("vanilla") with genuine local regulatory or operational needs Stakeholder & Political Management (Critical) Strong ability to say no and manage stakeholder expectations Operate credibly across a federated, politically complex environment Align countries and business units back to a single core design Engage senior stakeholders while remaining delivery-focused Leadership & Governance Line management responsibility for: oSupply Chain Management BA oFinance BA oField Service / CE BA o(Potentially) MDM resource (longer-term reporting into Head of Data) Day-to-day governance of: oSystem Integrator (programme & BAU support) oSupport contract performance and delivery quality Ensure solution maturity, documentation, and operational discipline Dynamics 365 Experience (Required) Experience across both D365 F&O and CE is required oSome countries run both oOthers run F&O only, but CE experience remains essential Comfortable operating where CE is used for Field Service, not full CRM Key Module Experience D365 Finance & Operations Finance (all core finance modules) Supply Chain Management: oProcurement oInventory oWarehouse oProduct Information oAsset Management oSales D365 Customer Engagement Field Service (must-have) Sales Technical Profile Strong understanding of: oD365 architecture and integration patterns oCustomisation vs configuration trade-offs oRelease management and Microsoft One Version updates Able to challenge partners credibly without needing to design or build solutions Role Profile Product-led, not project-led Mid-level leadership role operating across regions and entities Strong commercial, governance, and prioritisation mindset Comfortable owning D365 as a long-term platform, not a one-off implementation If you are interested, please get in touch with Kamilla Ryan url removed Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
22/04/2026
Full time
Microsoft D365 Product Manager (CE & F&O) I am seeking a Dynamics 365 Product Manager to own D365 Finance & Operations and Customer Engagement as enterprise products across their full lifecycle in a multi-country, federated operating model. This is not a deep hands-on technical role, but requires strong technical fluency to: Clearly distinguish out-of-the-box capability vs. integration vs. customisation Protect the core solution blueprint and prevent unnecessary scope drift Govern a System Integrator and support partner to Microsoft best practice Core Accountability Own D365 (F&O + CE) as a product end-to-end: roadmap, backlog, releases, Microsoft One updates, and BAU change Act as the gatekeeper for scope, customisation, and deviations from standard Lead market-level backlog prioritisation across multiple countries Balance global standardisation ("vanilla") with genuine local regulatory or operational needs Stakeholder & Political Management (Critical) Strong ability to say no and manage stakeholder expectations Operate credibly across a federated, politically complex environment Align countries and business units back to a single core design Engage senior stakeholders while remaining delivery-focused Leadership & Governance Line management responsibility for: oSupply Chain Management BA oFinance BA oField Service / CE BA o(Potentially) MDM resource (longer-term reporting into Head of Data) Day-to-day governance of: oSystem Integrator (programme & BAU support) oSupport contract performance and delivery quality Ensure solution maturity, documentation, and operational discipline Dynamics 365 Experience (Required) Experience across both D365 F&O and CE is required oSome countries run both oOthers run F&O only, but CE experience remains essential Comfortable operating where CE is used for Field Service, not full CRM Key Module Experience D365 Finance & Operations Finance (all core finance modules) Supply Chain Management: oProcurement oInventory oWarehouse oProduct Information oAsset Management oSales D365 Customer Engagement Field Service (must-have) Sales Technical Profile Strong understanding of: oD365 architecture and integration patterns oCustomisation vs configuration trade-offs oRelease management and Microsoft One Version updates Able to challenge partners credibly without needing to design or build solutions Role Profile Product-led, not project-led Mid-level leadership role operating across regions and entities Strong commercial, governance, and prioritisation mindset Comfortable owning D365 as a long-term platform, not a one-off implementation If you are interested, please get in touch with Kamilla Ryan url removed Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Senior Project Manager Location: Hybrid working 2-3 days onsite, North West UK Inside IR35 Umbrella Rate 500.00 pd Role Overview We are seeking an experienced Project Manager to lead and deliver multiple complex projects concurrently. The ideal candidate will be responsible for motivating and collaborating with internal and external partners, peers, and stakeholders to achieve project goals effectively. The Project Manager will leverage a variety of project management tools and techniques to ensure timely delivery while maintaining high standards of value and quality. Responsibilities - Manage and oversee multiple complex projects simultaneously, ensuring all requirements are met. - Motivate and coordinate with internal and external partners, peers, and stakeholders to ensure project success. - Utilise different project management tools and techniques appropriately to optimise project outcomes. - Identify project risks and blockers, and proactively work to mitigate or resolve them. - Develop creative and effective project plans, both internally and externally, to enhance speed to market. - Solve or escalate issues swiftly to maintain project momentum and quality. - Identify recurring themes and facilitate learning opportunities for the team from past experiences. - Manage procurement, commercial, and supplier relationships effectively. - Demonstrate adaptability to changing priorities and conditions while managing complexity and change. - Maintain a fast pace of work to ensure timely project delivery. Qualifications - Proven experience as a Project Manager with a track record of delivering multiple complex projects. - Strong knowledge and experience with GDS (Government Digital Service) frameworks. - Excellent interpersonal and communication skills to motivate and collaborate with diverse teams. - Proficient in various project management tools and techniques. - Ability to identify, manage, and mitigate project risks and blockers effectively. - Experience in procurement and supplier management. - Capability to quickly adjust to changing priorities and manage complexity in projects. - Strong problem-solving skills and ability to work at pace.
21/04/2026
Contractor
Senior Project Manager Location: Hybrid working 2-3 days onsite, North West UK Inside IR35 Umbrella Rate 500.00 pd Role Overview We are seeking an experienced Project Manager to lead and deliver multiple complex projects concurrently. The ideal candidate will be responsible for motivating and collaborating with internal and external partners, peers, and stakeholders to achieve project goals effectively. The Project Manager will leverage a variety of project management tools and techniques to ensure timely delivery while maintaining high standards of value and quality. Responsibilities - Manage and oversee multiple complex projects simultaneously, ensuring all requirements are met. - Motivate and coordinate with internal and external partners, peers, and stakeholders to ensure project success. - Utilise different project management tools and techniques appropriately to optimise project outcomes. - Identify project risks and blockers, and proactively work to mitigate or resolve them. - Develop creative and effective project plans, both internally and externally, to enhance speed to market. - Solve or escalate issues swiftly to maintain project momentum and quality. - Identify recurring themes and facilitate learning opportunities for the team from past experiences. - Manage procurement, commercial, and supplier relationships effectively. - Demonstrate adaptability to changing priorities and conditions while managing complexity and change. - Maintain a fast pace of work to ensure timely project delivery. Qualifications - Proven experience as a Project Manager with a track record of delivering multiple complex projects. - Strong knowledge and experience with GDS (Government Digital Service) frameworks. - Excellent interpersonal and communication skills to motivate and collaborate with diverse teams. - Proficient in various project management tools and techniques. - Ability to identify, manage, and mitigate project risks and blockers effectively. - Experience in procurement and supplier management. - Capability to quickly adjust to changing priorities and manage complexity in projects. - Strong problem-solving skills and ability to work at pace.
Security Solutions Architect -Home-Based 54 + 6k car allowance About Us Our client is an Independent Security Systems Integrator, with expertise built over four decades delivering security solutions for high-security, public space, transport, and infrastructure projects throughout the UK and Ireland. Job Description This role will be responsible for defining designs and solution architectures that are robust, cost-effective and are tailored to ensure the utmost value to our customers. A key element of the role is ensuring the design remains truly customer focused, fit for purpose and in line with standards and policies. The principal responsibility of the technical team is to ensure a high quality of technical and commercial input during the bidding process and the smooth transition from design to project delivery. A deep understanding of customer requirements during the design stage is clearly captured, documented, and delivered upon through design, delivery and supporting the transition to service support. Key Responsibilities Prepare commercially compelling designs that wherever possible are compliant to agreed customer requirements or specifications. Pivotal in the production of creative written propositions that succinctly define our offering and where we add value to customer operations. Work collaboratively with Sales, Procurement, and the wider business to identify preferred technology and product sets. Perform site visits and conduct technical surveys whilst working with customers to gather preliminary information regarding design requirements. Provide a leading role in terms of technical support/input in relation to the compilation of tender submissions by liaising with the respective Bid Manager. Undertake design checks and endorse accordingly, prior to design submissions being issued to the client. Prepare, in accordance with the tender documentation and the proposed design, any necessary specifications and drawings for subcontractors and equipment suppliers to bid against. Prepare technical design and solution summaries for inclusion in written tender return/proposal. Liaise closely with Procurement to enable competitive costings to be sought from suppliers and sub-contractors for the equipment and services required. Perform other job-related duties as assigned. Skills & Personal Qualities Team player with a positive, flexible, can-do attitude and the ability to work well under pressure. Enjoys discovering and learning about the latest technology trends. A driven, motivated, self-developer with the ability to use own initiative. Able to assimilate new technical concepts and product information quickly and effectively to explain to others, especially to customers. Good commercial awareness, verbal communication skills, and attention to detail. Uses creativity to solve problems. Able to make technical information easy to understand. Detail-oriented with great time management, organisation, and the ability to work to deadlines. Able to support and inspire others to achieve goals through innovation, quality, and excellence. A flexible approach to work and the ability to adapt to change when necessary. Qualifications A high-level of competence in the design of Electronic Security Systems. A detailed understanding of CCTV (Analogue & IP), Access Control, Intruder Detection, Integrated Security Management Systems (including PSIM), Video Analytics and Wireless Transmission Technologies. An excellent understanding of digital communication infrastructure technologies, including TCP/IP, DNS, DHCP, wireless and LAN networking. An excellent understanding of IT infrastructure including Hardware, Software, Data Centre, and Storage Facilities. Able to evaluate and mitigate cyber security vulnerabilities within designs. A good understanding of virtualisation systems such as VMWare, Hyper-V, and HA. Have a good understanding of cloud services such as Amazon Web Services, Microsoft Azure, IBM Cloud. Excellent written skills to write technical proposals and responses to tender documents. Excellent interpersonal skills. Great customer-facing skills with the ability to assimilate customer feedback into winning propositions. Experience of using software packages: Visio, Excel, Word to intermediate or advanced level and design tools. E.g., JVSG. Have a detailed understanding of the UK security industry. E.g., Products, suppliers, market dynamics and competition. Have a general understanding of Electrical Installations and Civil works to support Security Infrastructure. A general understanding of other IT technologies such as Active Directory, Group Policy, SQL, Certificate Authority, Ai as a service, Predictive analytics etc. What We Offer We offer a range of benefits that help make our client a great place to work. Please note that benefits may vary depending on region and role. Remote & Hybrid Working Supported Flexible Working, Around Core Hours Health & Wellbeing Programme Life Assurance (4 x Annual Salary) 5% Matched Pension Scheme Carry Over Holidays (Up To 5) Reward & Recognition Programme Long Service Rewards Forward Assist Recruitment is operating as an employment agency. Forward Assist Recruitment is an Equal Opportunities employer; we welcome applicants from all backgrounds.
16/04/2026
Full time
Security Solutions Architect -Home-Based 54 + 6k car allowance About Us Our client is an Independent Security Systems Integrator, with expertise built over four decades delivering security solutions for high-security, public space, transport, and infrastructure projects throughout the UK and Ireland. Job Description This role will be responsible for defining designs and solution architectures that are robust, cost-effective and are tailored to ensure the utmost value to our customers. A key element of the role is ensuring the design remains truly customer focused, fit for purpose and in line with standards and policies. The principal responsibility of the technical team is to ensure a high quality of technical and commercial input during the bidding process and the smooth transition from design to project delivery. A deep understanding of customer requirements during the design stage is clearly captured, documented, and delivered upon through design, delivery and supporting the transition to service support. Key Responsibilities Prepare commercially compelling designs that wherever possible are compliant to agreed customer requirements or specifications. Pivotal in the production of creative written propositions that succinctly define our offering and where we add value to customer operations. Work collaboratively with Sales, Procurement, and the wider business to identify preferred technology and product sets. Perform site visits and conduct technical surveys whilst working with customers to gather preliminary information regarding design requirements. Provide a leading role in terms of technical support/input in relation to the compilation of tender submissions by liaising with the respective Bid Manager. Undertake design checks and endorse accordingly, prior to design submissions being issued to the client. Prepare, in accordance with the tender documentation and the proposed design, any necessary specifications and drawings for subcontractors and equipment suppliers to bid against. Prepare technical design and solution summaries for inclusion in written tender return/proposal. Liaise closely with Procurement to enable competitive costings to be sought from suppliers and sub-contractors for the equipment and services required. Perform other job-related duties as assigned. Skills & Personal Qualities Team player with a positive, flexible, can-do attitude and the ability to work well under pressure. Enjoys discovering and learning about the latest technology trends. A driven, motivated, self-developer with the ability to use own initiative. Able to assimilate new technical concepts and product information quickly and effectively to explain to others, especially to customers. Good commercial awareness, verbal communication skills, and attention to detail. Uses creativity to solve problems. Able to make technical information easy to understand. Detail-oriented with great time management, organisation, and the ability to work to deadlines. Able to support and inspire others to achieve goals through innovation, quality, and excellence. A flexible approach to work and the ability to adapt to change when necessary. Qualifications A high-level of competence in the design of Electronic Security Systems. A detailed understanding of CCTV (Analogue & IP), Access Control, Intruder Detection, Integrated Security Management Systems (including PSIM), Video Analytics and Wireless Transmission Technologies. An excellent understanding of digital communication infrastructure technologies, including TCP/IP, DNS, DHCP, wireless and LAN networking. An excellent understanding of IT infrastructure including Hardware, Software, Data Centre, and Storage Facilities. Able to evaluate and mitigate cyber security vulnerabilities within designs. A good understanding of virtualisation systems such as VMWare, Hyper-V, and HA. Have a good understanding of cloud services such as Amazon Web Services, Microsoft Azure, IBM Cloud. Excellent written skills to write technical proposals and responses to tender documents. Excellent interpersonal skills. Great customer-facing skills with the ability to assimilate customer feedback into winning propositions. Experience of using software packages: Visio, Excel, Word to intermediate or advanced level and design tools. E.g., JVSG. Have a detailed understanding of the UK security industry. E.g., Products, suppliers, market dynamics and competition. Have a general understanding of Electrical Installations and Civil works to support Security Infrastructure. A general understanding of other IT technologies such as Active Directory, Group Policy, SQL, Certificate Authority, Ai as a service, Predictive analytics etc. What We Offer We offer a range of benefits that help make our client a great place to work. Please note that benefits may vary depending on region and role. Remote & Hybrid Working Supported Flexible Working, Around Core Hours Health & Wellbeing Programme Life Assurance (4 x Annual Salary) 5% Matched Pension Scheme Carry Over Holidays (Up To 5) Reward & Recognition Programme Long Service Rewards Forward Assist Recruitment is operating as an employment agency. Forward Assist Recruitment is an Equal Opportunities employer; we welcome applicants from all backgrounds.
KeyStone Project Manager (Housing Management) £350 per day inside IR35 London - 3 months Code Red Associates are currently working with a long standing client of ours who are actively looking for a keystone replacement digital project manager to join the business on a contract basis. You will lead and deliver the replacement of the existing keystone asset management system, ensuring a smooth transition to a new asset data platform. The role will be responsible for end-to-end project management, including procurement, stakeholder engagement, data migration, system implementation, and post-implementation support, ensuring alignment with local authority housing strategies and regulatory requirements. Project Management & Delivery Take full responsibility for the delivery of Keystone replacement project, including all elements of planning, risk management, financial management, supplier management, procurement, and the realisation of value. Effectively forecast and deliver the project within defined costs and timescales against an agreed statement of works. Oversee the end-to-end deployment of Keystone replacement asset management software, including configuration, integration, data migration, user training, and support transition. Build business cases and monitor outcomes against what was predicted, and ensure that all participants are informed and involved throughout the change and fully prepared to exploit new functionality once it is in place. Set and monitor project budgets, identifying where costs may exceed planned budget and take direct action to mitigate this. Agree desired outcomes and key deliverables with Project Sponsors. Ensure key deliverables are met. Identify and manage changes in project scope, timescale and budget, taking action where these deviate from agreed tolerances. Identify and agree project milestones, produce and maintain up to date project plans, and report on project progress. Identify resource shortfalls and project delays. Lead project review meetings and provide feedback to stakeholders. Allocate responsibilities and assign packages of work, ensuring that work packages are aligned with the particular skills and abilities of the individuals. We act as an Employment Agency/Business with regards to this vacancy. As an Equal Opportunities employer we welcome applications regardless of race, gender, nationality, ethnic origin, sexual orientation, religion, marital status, disability or age. All applicants are considered on the basis of their merits and abilities for the job.
14/04/2026
Contractor
KeyStone Project Manager (Housing Management) £350 per day inside IR35 London - 3 months Code Red Associates are currently working with a long standing client of ours who are actively looking for a keystone replacement digital project manager to join the business on a contract basis. You will lead and deliver the replacement of the existing keystone asset management system, ensuring a smooth transition to a new asset data platform. The role will be responsible for end-to-end project management, including procurement, stakeholder engagement, data migration, system implementation, and post-implementation support, ensuring alignment with local authority housing strategies and regulatory requirements. Project Management & Delivery Take full responsibility for the delivery of Keystone replacement project, including all elements of planning, risk management, financial management, supplier management, procurement, and the realisation of value. Effectively forecast and deliver the project within defined costs and timescales against an agreed statement of works. Oversee the end-to-end deployment of Keystone replacement asset management software, including configuration, integration, data migration, user training, and support transition. Build business cases and monitor outcomes against what was predicted, and ensure that all participants are informed and involved throughout the change and fully prepared to exploit new functionality once it is in place. Set and monitor project budgets, identifying where costs may exceed planned budget and take direct action to mitigate this. Agree desired outcomes and key deliverables with Project Sponsors. Ensure key deliverables are met. Identify and manage changes in project scope, timescale and budget, taking action where these deviate from agreed tolerances. Identify and agree project milestones, produce and maintain up to date project plans, and report on project progress. Identify resource shortfalls and project delays. Lead project review meetings and provide feedback to stakeholders. Allocate responsibilities and assign packages of work, ensuring that work packages are aligned with the particular skills and abilities of the individuals. We act as an Employment Agency/Business with regards to this vacancy. As an Equal Opportunities employer we welcome applications regardless of race, gender, nationality, ethnic origin, sexual orientation, religion, marital status, disability or age. All applicants are considered on the basis of their merits and abilities for the job.
Job Title: Workday Test Lead Work Type: Contract - Outside IR35 Contract Duration: 3 months initially, opportunity to extend. Location: Remote within UK mostly, with occcasional travel to France (expenses covered) We're working with a large consultancy who are looking for a strong Workday Test Lead to join them on a contract basis as soon as possible. Some of the things you'll be involved in Developing a comprehensive Workday data testing strategy and execution plan(s) Defining testing scope for conversions, integrations, and data loads and identify data validation rules, acceptance criteria, and reconciliation logic. Working with IS Project Management to ensure compliance to quality gates Working closely with Workday functional leads, data migration teams, and integration developers. Providing guidance on data mapping, transformation logic, and conversion design What will you bring to the table? Atleast 5 years in leading, managing workday deployment changes in Finance, Projects, Procurement. Please note WFM experience is a must. Workday Certification (FIN, or Reporting) is a plus Experience on Workday Prism Analytics or reporting tools Knowledge of ETL tools or data quality platforms will be an advantage Prior experience in multi-country or large enterprise Workday deployments. Please note, you must be based in the UK with right to work to be considered for this opportunity. Interested? Hit apply!
14/04/2026
Contractor
Job Title: Workday Test Lead Work Type: Contract - Outside IR35 Contract Duration: 3 months initially, opportunity to extend. Location: Remote within UK mostly, with occcasional travel to France (expenses covered) We're working with a large consultancy who are looking for a strong Workday Test Lead to join them on a contract basis as soon as possible. Some of the things you'll be involved in Developing a comprehensive Workday data testing strategy and execution plan(s) Defining testing scope for conversions, integrations, and data loads and identify data validation rules, acceptance criteria, and reconciliation logic. Working with IS Project Management to ensure compliance to quality gates Working closely with Workday functional leads, data migration teams, and integration developers. Providing guidance on data mapping, transformation logic, and conversion design What will you bring to the table? Atleast 5 years in leading, managing workday deployment changes in Finance, Projects, Procurement. Please note WFM experience is a must. Workday Certification (FIN, or Reporting) is a plus Experience on Workday Prism Analytics or reporting tools Knowledge of ETL tools or data quality platforms will be an advantage Prior experience in multi-country or large enterprise Workday deployments. Please note, you must be based in the UK with right to work to be considered for this opportunity. Interested? Hit apply!
Pertemps Redditch Industrial
Astwood Bank, Worcestershire
The client are a leaders in providing ICT infrastructure to a host of sectors such as commercial, industrial, government, NHS and education. The successful candidate will be fully responsible for delivering projects from initial concept through to completion. The role will play a key part in support of the companies long term success. Key responsibilities and duties Plan, manage and deliver structured data cabling projects from initiation to completion Co-ordination of copper and fibre optic cabling (CAT5e, CAT6, CAT6A, fibre) Develop project schedules, budgets and resourcing plans Liaise with clients, contractors, vendors and internal teams. Ensure compliance with set industry standards (BSEN, ISO) Oversee site surveys, drawings and technical documentation Manage subcontractors and on site installation teams Conduct testing, commissioning and certification of cabling systems Resolution of technical issues, changes and scope variations Track materials, procurement and inventory Ensure projects are delivered on time, within budge and to spec Prepare accurate cost estimates for projects Support contract negotiations and scope clarifications Skills and experience required Extensive experience working in the infrastructure cabling industry Carried out project management from start to completion within the infrastructure cabling industry Must hold a ECS card Holding qualifications in CTPM or CNCI, IOSH, IPAF, PASMA would be advantageous but not essential Able to multi task several projects at any one time Meticulous attention to detail Must hold a DBS or be prepare to take a DBS check Clean and valid driving license This is an excellent opportunity for an experienced project manager within extensive infrastructure cabling industry looking for a new challenge with a forward thinking company. The company is based in Redditch but due to the travelling element of the role would encourage applications from the Worcestershire, West Midlands, Warwickshire, Staffordshire areas. To be considered for this role, click 'Apply' today, and follow the instruction!
13/04/2026
Full time
The client are a leaders in providing ICT infrastructure to a host of sectors such as commercial, industrial, government, NHS and education. The successful candidate will be fully responsible for delivering projects from initial concept through to completion. The role will play a key part in support of the companies long term success. Key responsibilities and duties Plan, manage and deliver structured data cabling projects from initiation to completion Co-ordination of copper and fibre optic cabling (CAT5e, CAT6, CAT6A, fibre) Develop project schedules, budgets and resourcing plans Liaise with clients, contractors, vendors and internal teams. Ensure compliance with set industry standards (BSEN, ISO) Oversee site surveys, drawings and technical documentation Manage subcontractors and on site installation teams Conduct testing, commissioning and certification of cabling systems Resolution of technical issues, changes and scope variations Track materials, procurement and inventory Ensure projects are delivered on time, within budge and to spec Prepare accurate cost estimates for projects Support contract negotiations and scope clarifications Skills and experience required Extensive experience working in the infrastructure cabling industry Carried out project management from start to completion within the infrastructure cabling industry Must hold a ECS card Holding qualifications in CTPM or CNCI, IOSH, IPAF, PASMA would be advantageous but not essential Able to multi task several projects at any one time Meticulous attention to detail Must hold a DBS or be prepare to take a DBS check Clean and valid driving license This is an excellent opportunity for an experienced project manager within extensive infrastructure cabling industry looking for a new challenge with a forward thinking company. The company is based in Redditch but due to the travelling element of the role would encourage applications from the Worcestershire, West Midlands, Warwickshire, Staffordshire areas. To be considered for this role, click 'Apply' today, and follow the instruction!
The advert:
Cardiff Metropolitan University is embarking on an exciting journey to procure and implement a new student records system - an initiative that will shape the future of how we support our students. As part of this transformational programme, we’re recruiting a Lead Technical Architect to play a pivotal role in delivering and shaping this change.
As the subject matter expert, you’ll guide the IT technical implementation of the new system, from shaping procurement decisions, through to implementation and delivery. Using your experience, you’ll provide expert guidance and technical oversight across all systems linked to the student record system’s programme of work, whilst creating an architectural framework that supports future innovation and a culture of learning and cohesiveness.
Working collaboratively with the Programme Manager and cross functional teams, you’ll ensure the system meets current needs and those of the emerging future. You’ll collaborate with stakeholders to define non-functional requirements and ensure alignment with business needs.
As part of your role, you’ll
Lead the technical architecture design including system integration, data models, security protocols, and infrastructure.
Provide technical and strategic direction across systems within or integrated with the student records programme.
Oversee migration of legacy data, ensuring data integrity, minimal disruption, and adherence to data protection regulations.
Produce technical documentation including presentations, reports, High and Low-level architecture documents and other documentation on digital solutions.
Take responsibility for team management, development, and well-being, offering initiatives that foster continuous professional growth for themselves and team members.
What you’ll bring
With demonstrable experience as a Technical Architect overseeing enterprise-level system implementations in complex organisational environments, you’ll bring a proven ability to engage effectively with business representatives and senior stakeholders.
You’ll have led the technical aspects of large-scale projects, including risk mitigation and stakeholder engagement, and possess a solid technical foundation with deep understanding of the systems development life-cycle and the complexities that arise from initial concept through to delivery and support.
In addition, you’ll bring
Experience leading cross-functional teams or contributing to enterprise-wide IT strategies.
Aptitude for problem-solving, with knowledge of problem-solving methodologies.
Ability to analyse complex problems, facilitate workshops, and produce clear architectural designs from conceptual to detailed levels.
Proven communication skills, with the ability to engage both technical and non-technical audiences.
Why join Cardiff Metropolitan University?
We are a values-based University. We are proud of our culture, and we are there for our people. Our community spirit is the golden thread that underpins our values and behaviours. We support and embrace inclusion that enables everyone to feel respected and able to perform at their best. By joining our University, you'll find yourself in a unique environment where a wealth of knowledge and resources are readily available, supporting you with your career development.
We offer excellent benefits such as:
Annual leave of 35 days, plus 12 bank holiday / concessionary days
Membership of the Local Government Pension Scheme with generous monthly contributions.
Excellent family friendly policies – take a look on our Policy Hub page.
Opportunities to learn and develop your skills with access to library and digital services facilities.
Excellent sports and fitness facilities with subsidised membership.
Free family access to our independent specialist wellbeing support provider, Health Assured.
Contact us
For more information about the role please contact Hywel Bufton, Head of Digital Services on hrbufton@cardiffmet.ac.uk .
All applications must be submitted online.
The person specification will be used as a tool for shortlisting; so please make sure you use this information when writing your application. You can find useful hints and tips about how to apply by visiting our Application Guidance page.
23/12/2025
Full time
The advert:
Cardiff Metropolitan University is embarking on an exciting journey to procure and implement a new student records system - an initiative that will shape the future of how we support our students. As part of this transformational programme, we’re recruiting a Lead Technical Architect to play a pivotal role in delivering and shaping this change.
As the subject matter expert, you’ll guide the IT technical implementation of the new system, from shaping procurement decisions, through to implementation and delivery. Using your experience, you’ll provide expert guidance and technical oversight across all systems linked to the student record system’s programme of work, whilst creating an architectural framework that supports future innovation and a culture of learning and cohesiveness.
Working collaboratively with the Programme Manager and cross functional teams, you’ll ensure the system meets current needs and those of the emerging future. You’ll collaborate with stakeholders to define non-functional requirements and ensure alignment with business needs.
As part of your role, you’ll
Lead the technical architecture design including system integration, data models, security protocols, and infrastructure.
Provide technical and strategic direction across systems within or integrated with the student records programme.
Oversee migration of legacy data, ensuring data integrity, minimal disruption, and adherence to data protection regulations.
Produce technical documentation including presentations, reports, High and Low-level architecture documents and other documentation on digital solutions.
Take responsibility for team management, development, and well-being, offering initiatives that foster continuous professional growth for themselves and team members.
What you’ll bring
With demonstrable experience as a Technical Architect overseeing enterprise-level system implementations in complex organisational environments, you’ll bring a proven ability to engage effectively with business representatives and senior stakeholders.
You’ll have led the technical aspects of large-scale projects, including risk mitigation and stakeholder engagement, and possess a solid technical foundation with deep understanding of the systems development life-cycle and the complexities that arise from initial concept through to delivery and support.
In addition, you’ll bring
Experience leading cross-functional teams or contributing to enterprise-wide IT strategies.
Aptitude for problem-solving, with knowledge of problem-solving methodologies.
Ability to analyse complex problems, facilitate workshops, and produce clear architectural designs from conceptual to detailed levels.
Proven communication skills, with the ability to engage both technical and non-technical audiences.
Why join Cardiff Metropolitan University?
We are a values-based University. We are proud of our culture, and we are there for our people. Our community spirit is the golden thread that underpins our values and behaviours. We support and embrace inclusion that enables everyone to feel respected and able to perform at their best. By joining our University, you'll find yourself in a unique environment where a wealth of knowledge and resources are readily available, supporting you with your career development.
We offer excellent benefits such as:
Annual leave of 35 days, plus 12 bank holiday / concessionary days
Membership of the Local Government Pension Scheme with generous monthly contributions.
Excellent family friendly policies – take a look on our Policy Hub page.
Opportunities to learn and develop your skills with access to library and digital services facilities.
Excellent sports and fitness facilities with subsidised membership.
Free family access to our independent specialist wellbeing support provider, Health Assured.
Contact us
For more information about the role please contact Hywel Bufton, Head of Digital Services on hrbufton@cardiffmet.ac.uk .
All applications must be submitted online.
The person specification will be used as a tool for shortlisting; so please make sure you use this information when writing your application. You can find useful hints and tips about how to apply by visiting our Application Guidance page.
Sales and Business Development Manager Salary- £75,000 DOE The Sterling Thermal Technology team is fast-growing and ambitious, working together to partner and to pioneer at the forefront of our industry. What we create together matters. We have an opportunity for an organised individual with manufacturing background to join our Business Operations Team. The Sales and Business Development Manager role Drive business growth within the defence sector and other allocated verticals by managing client accounts, generating new leads, and building strategic relationships. This role will focus on managing the full business development cycle, from opportunity identification and vendor registration to proposal submission and order realisation. To identify and cultivate ambassadors and Key Opinion Leaders with a preference for STT products and services. Create and issue timely and compliant bids with adherence to applicable commercial policies. The ideal candidate will have demonstrable experience working with OEMs and Tier 1 defence contractors, and will represent the company at site visits, exhibitions, and trade events. Who you will interact with - Responsible to: Head of Sales & Business Development. - Directly supervising: N/A. - Staff relations: Applications Team, Project Management, Engineering, Production, Quality. General Sales and Business Development Manager Duties - Contribute to the achievement of business objectives and revenue targets. - Maintain strict confidentiality on all matters relating to company business - Ensure adherence to company policies, processes, and values at all times. - Always demonstrate company culture and values Specific Duties Develop and execute sales and account management strategies specifically targeted at the defence sector and any other allocated verticals. Lead all phases of the business development process: opportunity identification, vendor registration, bidding, negotiation, and closing. Work closely with the Head of Sales and Business Development to align strategic objectives, share market intelligence, and ensure a coordinated approach to client engagement and bid strategy. Build strong relationships with OEMs, defence primes, procurement teams, and government entities, positioning STT as a preferred partner. Attend industry exhibitions, conferences, and networking events to promote the company and identify new business opportunities. Create and issue timely and compliant bids with adherence to applicable commercial policies. Personally lead the phases of the sales cycle from bid submission to order realisation. To understand the client operations organisation, who the key decision makers are and manage the STT relationship with clients key people. Develop, document, and manage the shared strategy process that captures both the agreed customer and STT agenda. Deliver the successful implementation of actions arising out of the shared strategy to customer satisfaction Work closely with STT Project Managers and Operations Dept on project delivery status, implementing communication management (mode, frequency, and responsiveness) to ensure best-in-class customer experience. Escalate to Senior Management where there is a concern. Identify key strategically important customers, develop direct relationships with key influencers and decision makers in those key customers. Using the CRM and MRP systems, maintain accurate and up to date information on assigned customer account e.g. forecast, order status and VOC. Submit customer pre and post visit report. Maintain best-in-class customer experience through professional engagement and highest standard of work delivery. Key skills required Exceed sales targets Bid submission: 100% (key accounts), 95% all others Best-in-class customer experience at each phase of the sales cycle 100% completion of strategic actions 100% on time completion of actions arising from VOC register Accurate and timely customer visit report and CRM updates Skill requirements Proven heat exchanger experience in B2B sales or business development, ideally within the defence, engineering, or manufacturing sectors. Strong understanding of defence industry procurement processes and compliance needs. Experience completing vendor registrations and pre-qualification documentation. Experience in delivering success in a target-driven and dynamic project-driven environment. Confident and credible when dealing with technical queries to customers and wider business. Technically and commercially capable of operating independently. Ability to co-ordinate requirements for client visit, including extensive and execution of plan. Prepared to travel extensively to customers location, locally and internationally Self-starter with strong planning, follow-up, and negotiation abilities. Comfortable working independently and collaboratively across departments. Ability to effectively plan and prioritise workload. Ability to set and maintain systems and procedures. Able to build strong relationships; internal and external. Good interpersonal, oral and written communication skills. Clarity of view and focus on objectives; results driven. Effective motivator. How we ll support you The training and development needs of this position will be determined in consultation with the Head of Sales & Business Development. Benefits package 25 days holiday + bank holidays Life assurance Pension Health cash plan On-site parking On-site electric charging points Social events Seasonal flu jabs Closing Date: 7th October 2025 Sales and Business Development Manager
04/10/2025
Full time
Sales and Business Development Manager Salary- £75,000 DOE The Sterling Thermal Technology team is fast-growing and ambitious, working together to partner and to pioneer at the forefront of our industry. What we create together matters. We have an opportunity for an organised individual with manufacturing background to join our Business Operations Team. The Sales and Business Development Manager role Drive business growth within the defence sector and other allocated verticals by managing client accounts, generating new leads, and building strategic relationships. This role will focus on managing the full business development cycle, from opportunity identification and vendor registration to proposal submission and order realisation. To identify and cultivate ambassadors and Key Opinion Leaders with a preference for STT products and services. Create and issue timely and compliant bids with adherence to applicable commercial policies. The ideal candidate will have demonstrable experience working with OEMs and Tier 1 defence contractors, and will represent the company at site visits, exhibitions, and trade events. Who you will interact with - Responsible to: Head of Sales & Business Development. - Directly supervising: N/A. - Staff relations: Applications Team, Project Management, Engineering, Production, Quality. General Sales and Business Development Manager Duties - Contribute to the achievement of business objectives and revenue targets. - Maintain strict confidentiality on all matters relating to company business - Ensure adherence to company policies, processes, and values at all times. - Always demonstrate company culture and values Specific Duties Develop and execute sales and account management strategies specifically targeted at the defence sector and any other allocated verticals. Lead all phases of the business development process: opportunity identification, vendor registration, bidding, negotiation, and closing. Work closely with the Head of Sales and Business Development to align strategic objectives, share market intelligence, and ensure a coordinated approach to client engagement and bid strategy. Build strong relationships with OEMs, defence primes, procurement teams, and government entities, positioning STT as a preferred partner. Attend industry exhibitions, conferences, and networking events to promote the company and identify new business opportunities. Create and issue timely and compliant bids with adherence to applicable commercial policies. Personally lead the phases of the sales cycle from bid submission to order realisation. To understand the client operations organisation, who the key decision makers are and manage the STT relationship with clients key people. Develop, document, and manage the shared strategy process that captures both the agreed customer and STT agenda. Deliver the successful implementation of actions arising out of the shared strategy to customer satisfaction Work closely with STT Project Managers and Operations Dept on project delivery status, implementing communication management (mode, frequency, and responsiveness) to ensure best-in-class customer experience. Escalate to Senior Management where there is a concern. Identify key strategically important customers, develop direct relationships with key influencers and decision makers in those key customers. Using the CRM and MRP systems, maintain accurate and up to date information on assigned customer account e.g. forecast, order status and VOC. Submit customer pre and post visit report. Maintain best-in-class customer experience through professional engagement and highest standard of work delivery. Key skills required Exceed sales targets Bid submission: 100% (key accounts), 95% all others Best-in-class customer experience at each phase of the sales cycle 100% completion of strategic actions 100% on time completion of actions arising from VOC register Accurate and timely customer visit report and CRM updates Skill requirements Proven heat exchanger experience in B2B sales or business development, ideally within the defence, engineering, or manufacturing sectors. Strong understanding of defence industry procurement processes and compliance needs. Experience completing vendor registrations and pre-qualification documentation. Experience in delivering success in a target-driven and dynamic project-driven environment. Confident and credible when dealing with technical queries to customers and wider business. Technically and commercially capable of operating independently. Ability to co-ordinate requirements for client visit, including extensive and execution of plan. Prepared to travel extensively to customers location, locally and internationally Self-starter with strong planning, follow-up, and negotiation abilities. Comfortable working independently and collaboratively across departments. Ability to effectively plan and prioritise workload. Ability to set and maintain systems and procedures. Able to build strong relationships; internal and external. Good interpersonal, oral and written communication skills. Clarity of view and focus on objectives; results driven. Effective motivator. How we ll support you The training and development needs of this position will be determined in consultation with the Head of Sales & Business Development. Benefits package 25 days holiday + bank holidays Life assurance Pension Health cash plan On-site parking On-site electric charging points Social events Seasonal flu jabs Closing Date: 7th October 2025 Sales and Business Development Manager
