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Trinity College London
Programme Manager
Trinity College London London, UK
Contract:  6 months fixed term contract, full-time Location:  London (hybrid-working) Closing Date : 15 April 2026 About the role The Programme Manager is responsible for leading and coordinating a portfolio of related projects to deliver strategic outcomes across Trinity College London’s UK and international markets. The role focuses on ensuring cohesive programme delivery, aligning multiple workstreams, and driving successful rollout and adoption across diverse markets. It brings together cross-functional initiatives into a structured programme, ensuring alignment to organisational priorities, effective governance, and realisation of benefits at scale. This is a critical role within change delivery, combining strategic oversight with a strong focus on execution, stakeholder alignment, and market adoption. Your duties will include, but not limited to: Lead the end-to-end delivery of programmes comprising multiple interdependent projects across business and technology domains. Define programme structure, governance, and delivery approach to ensure alignment across workstreams. Ensure coordination and integration of project outputs into a coherent programme outcome. Drive large-scale rollout and adoption across international and multi-market environments. Maintain focus on benefits realisation, ensuring outcomes deliver measurable value. Establish and maintain programme governance, ensuring alignment with organisational frameworks. Provide clear, consolidated reporting on programme progress, risks, dependencies, and outcomes. Identify and manage cross-project risks, issues, and dependencies at programme level. Support decision-making through structured insight and recommendations to senior stakeholders Ensure effective prioritisation of resources in line with strategic objectives. Engage senior stakeholders, market leads, and functional teams to ensure alignment and commitment to programme outcomes. Act as a central point of coordination between UK and market teams. Drive stakeholder engagement strategies to support successful rollout and adoption. Communicate programme vision, progress, and impact clearly across all levels of the organisation. Lead the adoption of programme outputs across markets, ensuring sustainable implementation. Support organisational change and business process improvement initiatives. Embed continuous improvement, lessons learned, and best practice across programme delivery. Contribute to the development of programme management capability within the organisation.   About you Demonstrable experience delivering complex programmes within international or multi-market environments. Proven experience managing large-scale rollout and adoption initiatives. Strong understanding of programme governance, risk management, and benefits realisation. Experience aligning multiple projects within a programme or portfolio structure. Strong strategic thinking with the ability to translate strategy into coordinated delivery. Excellent stakeholder management and influencing skills at senior levels. Clear and confident communicator across technical and non-technical audiences. Collaborative, adaptable, and able to operate in complex, evolving environments. Outcome-focused, with a strong emphasis on value and impact.   Our benefits Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person’s contribution makes us great as an organisation. As an employee, you’ll enjoy a range of  benefits  here at Trinity.    Our commitment Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. All applications are dealt with in the strictest of confidence.  We actively encourages applications from candidates of all abilities. As a Disability Confident employer, we are dedicated to creating a workplace that is accessible, supportive, and welcoming for individuals with different abilities. We will make sure you can be interviewed fairly if you have a disability, long term health condition, or are neuro-diverse.  Trinity promotes and welcome applications from a wide range of candidates, including those with criminal records. In line with the requirements of the Rehabilitation of Offenders Act (1974), we select all candidates for interview based on their competencies, qualifications and knowledge. To learn more about our DEI commitment as an equal opportunities employer, please visit our  Equality, diversity and inclusion  page.    How to Apply To apply, please follow the Apply for This Job link on this page and you will be directed to the Trinity College London application page. We reserve the right to close the advert earlier if we receive a high volume of interest so please do not delay if interested. Trinity College London does not hold a job visa sponsorship licence and so is not in a position to sponsor visas in the UK. All posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.  Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check. Trinity College London will collect and use your personal information for our recruitment process in accordance with our  Recruitment Privacy Notice . Trinity College London will hold candidate data on file for no more than six months from application submission. If you want your information to be removed earlier, please contact us directly. If we want to hold your information beyond the six months, we will contact you to get your consent. Our data protection policy can be viewed in full  here .
02/04/2026
Full time
Contract:  6 months fixed term contract, full-time Location:  London (hybrid-working) Closing Date : 15 April 2026 About the role The Programme Manager is responsible for leading and coordinating a portfolio of related projects to deliver strategic outcomes across Trinity College London’s UK and international markets. The role focuses on ensuring cohesive programme delivery, aligning multiple workstreams, and driving successful rollout and adoption across diverse markets. It brings together cross-functional initiatives into a structured programme, ensuring alignment to organisational priorities, effective governance, and realisation of benefits at scale. This is a critical role within change delivery, combining strategic oversight with a strong focus on execution, stakeholder alignment, and market adoption. Your duties will include, but not limited to: Lead the end-to-end delivery of programmes comprising multiple interdependent projects across business and technology domains. Define programme structure, governance, and delivery approach to ensure alignment across workstreams. Ensure coordination and integration of project outputs into a coherent programme outcome. Drive large-scale rollout and adoption across international and multi-market environments. Maintain focus on benefits realisation, ensuring outcomes deliver measurable value. Establish and maintain programme governance, ensuring alignment with organisational frameworks. Provide clear, consolidated reporting on programme progress, risks, dependencies, and outcomes. Identify and manage cross-project risks, issues, and dependencies at programme level. Support decision-making through structured insight and recommendations to senior stakeholders Ensure effective prioritisation of resources in line with strategic objectives. Engage senior stakeholders, market leads, and functional teams to ensure alignment and commitment to programme outcomes. Act as a central point of coordination between UK and market teams. Drive stakeholder engagement strategies to support successful rollout and adoption. Communicate programme vision, progress, and impact clearly across all levels of the organisation. Lead the adoption of programme outputs across markets, ensuring sustainable implementation. Support organisational change and business process improvement initiatives. Embed continuous improvement, lessons learned, and best practice across programme delivery. Contribute to the development of programme management capability within the organisation.   About you Demonstrable experience delivering complex programmes within international or multi-market environments. Proven experience managing large-scale rollout and adoption initiatives. Strong understanding of programme governance, risk management, and benefits realisation. Experience aligning multiple projects within a programme or portfolio structure. Strong strategic thinking with the ability to translate strategy into coordinated delivery. Excellent stakeholder management and influencing skills at senior levels. Clear and confident communicator across technical and non-technical audiences. Collaborative, adaptable, and able to operate in complex, evolving environments. Outcome-focused, with a strong emphasis on value and impact.   Our benefits Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person’s contribution makes us great as an organisation. As an employee, you’ll enjoy a range of  benefits  here at Trinity.    Our commitment Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. All applications are dealt with in the strictest of confidence.  We actively encourages applications from candidates of all abilities. As a Disability Confident employer, we are dedicated to creating a workplace that is accessible, supportive, and welcoming for individuals with different abilities. We will make sure you can be interviewed fairly if you have a disability, long term health condition, or are neuro-diverse.  Trinity promotes and welcome applications from a wide range of candidates, including those with criminal records. In line with the requirements of the Rehabilitation of Offenders Act (1974), we select all candidates for interview based on their competencies, qualifications and knowledge. To learn more about our DEI commitment as an equal opportunities employer, please visit our  Equality, diversity and inclusion  page.    How to Apply To apply, please follow the Apply for This Job link on this page and you will be directed to the Trinity College London application page. We reserve the right to close the advert earlier if we receive a high volume of interest so please do not delay if interested. Trinity College London does not hold a job visa sponsorship licence and so is not in a position to sponsor visas in the UK. All posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.  Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check. Trinity College London will collect and use your personal information for our recruitment process in accordance with our  Recruitment Privacy Notice . Trinity College London will hold candidate data on file for no more than six months from application submission. If you want your information to be removed earlier, please contact us directly. If we want to hold your information beyond the six months, we will contact you to get your consent. Our data protection policy can be viewed in full  here .
QBS Software Ltd
Business Analyst
QBS Software Ltd Alderley Edge, UK
Position Why this Role Exists:   QBS Software is scaling rapidly across EMEA through organic growth and acquisition. As we continue to unify systems, standardise processes, and evolve into a technology-led organisation, we are looking for a commercially minded Business Analyst to play a central role in shaping how our business operates. Reporting to the PMO Manager, you will lead business requirements definition and process design across the Group’s systems landscape. While a significant focus will sit across Microsoft Dynamics 365 Sales, Business Central and the wider Microsoft ecosystem, this role extends beyond core ERP/CRM platforms. You will also support Group IT initiatives across People & Culture, Commercial, Operations, Finance and Software Development functions. This is not a passive documentation role. You will drive clarity, challenge complexity, and ensure solutions are aligned to QBS’s target operating model and growth strategy.   As the Business Analyst at our Alderley Edge Offices you'll be responsible for the following:   Lead Business Requirements & Process Design Facilitate structured discovery workshops across multiple business functions. Define and document clear, scalable requirements (BRDs, user stories, process maps, gap analyses). Accountable for leading As-is and To-Be process analysis that translates into clear, prioritised business and system requirements that enables operational continuity, business readiness, controlled system roll outs across the group. Translate commercial, operational, and people-related needs into system-enabled solutions. Drive alignment toward Group-standard processes across regions.   Support Core Systems & Broader IT Landscape Act as the business lead across Dynamics 365 Sales, Business Central and integrated platforms. Support system enhancements and optimisation across the Microsoft Power Platform. Partner with Group IT to define and deliver requirements for internal systems supporting: People & Culture Commercial & Sales Operational fulfilment Finance Software Development environments Ensure strong cross-system data integrity and process alignment.   Integration & Transformation Initiatives Support M&A integrations by analysing acquired business processes and defining migration requirements. Conduct system impact assessments and support data transition planning. Work alongside Group IT and PMO to ensure business readiness for system rollouts. Lead business-side UAT coordination and solution validation.   Continuous Improvement & Governance Identify inefficiencies and drive automation or simplification opportunities. Maintain traceable requirements documentation aligned to PMO governance standards. Act as the bridge between business stakeholders and technical teams, ensuring mutual clarity and accountability. Requirements What You'll Bring:   At least 5-8 years proven experience as a Business Analyst within a systems-driven organisation. Strong exposure to ERP and/or CRM platforms (Microsoft Dynamics 365 and/or Business Central desirable). Experience supporting cross-functional system initiatives beyond Finance (HR, Commercial, Operations, IT). Demonstrable experience leading workshops and influencing stakeholders without direct authority. Strong understanding of end-to-end business processes (Order-to-Cash, Forecasting, Reporting, Data Governance). Experience supporting system implementations, rollouts, or integrations. Excellent analytical, documentation and stakeholder management skills. Collaborate with the PMO to define and operate a robust Business Analyst framework, ensuring consistency, quality, and repeatability. Comfortable operating in a fast-paced, acquisition-driven, multi-entity environment. Confidence in constructively challenging inefficient and fragmented processes, with a clear focus on increasing productivity, operational efficiencies and reducing business and operational risk. Travel to QBS locations on an as-needed basis to support role responsibilities.   Preferred Skills Working knowledge of Microsoft Power Platform (Power Automate, Power BI, Power Apps). Exposure to M&A integrations or system consolidation. Understanding of API/integration concepts (REST, middleware platforms such as Boomi). Experience working within a structured PMO environment. Lean / continuous improvement mindset. Exposure to software distribution or reseller business models. Other information Benefits: £60,000 per annum KPI quarterly bonus scheme Excellent contributory pension scheme Healthcare scheme Cycle to Work Scheme Life Cover Online retail discounts Full training and development programme Mentoring opportunities Opportunities for promotion and career progression   Our Commitment to Inclusion:   At QBS, we believe diversity isn’t just a box to tick, it’s the engine that drives innovation, creativity, and growth. We’re building a culture where everyone belongs, every voice is heard, and every perspective is valued. We welcome people of all backgrounds, experiences, and identities, because we know that different ways of thinking make us stronger. Whether you’re starting your career or bringing decades of experience, what matters most is your passion, potential, and willingness to make an impact.
23/03/2026
Full time
Position Why this Role Exists:   QBS Software is scaling rapidly across EMEA through organic growth and acquisition. As we continue to unify systems, standardise processes, and evolve into a technology-led organisation, we are looking for a commercially minded Business Analyst to play a central role in shaping how our business operates. Reporting to the PMO Manager, you will lead business requirements definition and process design across the Group’s systems landscape. While a significant focus will sit across Microsoft Dynamics 365 Sales, Business Central and the wider Microsoft ecosystem, this role extends beyond core ERP/CRM platforms. You will also support Group IT initiatives across People & Culture, Commercial, Operations, Finance and Software Development functions. This is not a passive documentation role. You will drive clarity, challenge complexity, and ensure solutions are aligned to QBS’s target operating model and growth strategy.   As the Business Analyst at our Alderley Edge Offices you'll be responsible for the following:   Lead Business Requirements & Process Design Facilitate structured discovery workshops across multiple business functions. Define and document clear, scalable requirements (BRDs, user stories, process maps, gap analyses). Accountable for leading As-is and To-Be process analysis that translates into clear, prioritised business and system requirements that enables operational continuity, business readiness, controlled system roll outs across the group. Translate commercial, operational, and people-related needs into system-enabled solutions. Drive alignment toward Group-standard processes across regions.   Support Core Systems & Broader IT Landscape Act as the business lead across Dynamics 365 Sales, Business Central and integrated platforms. Support system enhancements and optimisation across the Microsoft Power Platform. Partner with Group IT to define and deliver requirements for internal systems supporting: People & Culture Commercial & Sales Operational fulfilment Finance Software Development environments Ensure strong cross-system data integrity and process alignment.   Integration & Transformation Initiatives Support M&A integrations by analysing acquired business processes and defining migration requirements. Conduct system impact assessments and support data transition planning. Work alongside Group IT and PMO to ensure business readiness for system rollouts. Lead business-side UAT coordination and solution validation.   Continuous Improvement & Governance Identify inefficiencies and drive automation or simplification opportunities. Maintain traceable requirements documentation aligned to PMO governance standards. Act as the bridge between business stakeholders and technical teams, ensuring mutual clarity and accountability. Requirements What You'll Bring:   At least 5-8 years proven experience as a Business Analyst within a systems-driven organisation. Strong exposure to ERP and/or CRM platforms (Microsoft Dynamics 365 and/or Business Central desirable). Experience supporting cross-functional system initiatives beyond Finance (HR, Commercial, Operations, IT). Demonstrable experience leading workshops and influencing stakeholders without direct authority. Strong understanding of end-to-end business processes (Order-to-Cash, Forecasting, Reporting, Data Governance). Experience supporting system implementations, rollouts, or integrations. Excellent analytical, documentation and stakeholder management skills. Collaborate with the PMO to define and operate a robust Business Analyst framework, ensuring consistency, quality, and repeatability. Comfortable operating in a fast-paced, acquisition-driven, multi-entity environment. Confidence in constructively challenging inefficient and fragmented processes, with a clear focus on increasing productivity, operational efficiencies and reducing business and operational risk. Travel to QBS locations on an as-needed basis to support role responsibilities.   Preferred Skills Working knowledge of Microsoft Power Platform (Power Automate, Power BI, Power Apps). Exposure to M&A integrations or system consolidation. Understanding of API/integration concepts (REST, middleware platforms such as Boomi). Experience working within a structured PMO environment. Lean / continuous improvement mindset. Exposure to software distribution or reseller business models. Other information Benefits: £60,000 per annum KPI quarterly bonus scheme Excellent contributory pension scheme Healthcare scheme Cycle to Work Scheme Life Cover Online retail discounts Full training and development programme Mentoring opportunities Opportunities for promotion and career progression   Our Commitment to Inclusion:   At QBS, we believe diversity isn’t just a box to tick, it’s the engine that drives innovation, creativity, and growth. We’re building a culture where everyone belongs, every voice is heard, and every perspective is valued. We welcome people of all backgrounds, experiences, and identities, because we know that different ways of thinking make us stronger. Whether you’re starting your career or bringing decades of experience, what matters most is your passion, potential, and willingness to make an impact.
Atrium Workforce Solutions UK Limited
Mainframe Middleware Z-Series SME - Leeds/Edinburgh
Atrium Workforce Solutions UK Limited Edinburgh, Midlothian
Mainframe Middleware Z-Series Integration Specialist - Leeds/Edinburgh Gibbs Consulting is looking for an accomplished Mainframe Middleware Z-Series Integration Specialist, with good experience of MQ and Z/Linux Integration Bus. You will provide complex technical support and project delivery, including incident and problem resolution, for IBM MQ environments running on z/OS. The MQ team is seeking additional support to manage the MQ estate on zSeries Mainframe, ensuring the stability and optimisation of critical systems. This role will contribute to key projects aligned with the strategic initiatives across divisions such as Digital, Payments, Retail and Insurance, as well as driving improvements in technology and processes. The role includes out-of-hours deployments and migrations to maintain service continuity. You will support complex environments and will enforce standardisation, assist with improvement initiatives and collaborate across the wider Middleware teams to develop and implement process enhancements. You will be responsible for delivering change through RTL and into production under change governance independently while ensuring strict adherence to processes and procedures. Additionally, you will work with IT Security to maintain the security of the MQ product. You may be expected to be part of the 24/7 rota to support the business (Usually 1 week in 6 on call Monday to Monday). You will be expected to be onsite in the office for 2 days per week as per Group Policy. SKILLS: * IBM Message Queue (MQ) Administration: Expertise in administering IBM MQ v9.x on z/OS, including clustering, configuration, and maintenance to ensure high availability and optimal performance. * Operational Experience on z/OS: Proficiency in managing MQ environments via z/OS panels and MQ Explorer, ensuring seamless integration and system stability. * Security and Compliance: Experience with TLS implementation and security configurations to maintain the integrity and confidentiality of messaging environments. * Incident Management and Troubleshooting: Strong diagnostic skills and the ability to analyse technical information from multiple sources to effectively support and troubleshoot online systems, minimising service disruption in complex environments. * Project Delivery and Support: Experience in delivering integration-related projects, particularly in upgrade and migration efforts, and adhering to change management processes. * Automation & Scripting: Strong skills in Scripting (eg, Bash, Shell) and automation tools like UrbanCode Deploy or Ansible for process automation and deployment in z/Linux environments. * Out-of-Hours Deployments and Support: Flexibility and experience in performing maintenance, migrations, and deployments outside regular working hours to ensure project delivery within service level agreements (SLAs). * Stakeholder Collaboration: Ability to work closely with key stakeholders (eg, project managers, architects, cloud services teams) to drive and deliver on the technology roadmap * ITIL: Knowledge and practical application of ITIL best practices for incident, problem, and change management, ensuring alignment with service management processes. * Agile and DevOps Methodologies: Experience working in Agile and DevOps environments, with a focus on continuous integration, delivery, and automation of operational tasks. Proficient in using tools such as Jira and Confluence for project management and collaboration. * Change Management Processes: Proven experience working within formal change management frameworks, ensuring changes to integration environments are properly documented, tested, and governed. * Disaster Recovery and Business Continuity: Understanding of disaster recovery (DR) processes and business continuity in the integration space, including participation in DR planning and testing for IBM ACE/IIB environments. * Integration and Middleware Solutions: Understanding of integration technologies and Middleware architectures, supporting enterprise-wide messaging and transaction processing. * Automation Tools: Experience with automation tools such as Ansible and UrbanCode Deploy for system configuration, deployment and operational efficiency within Mainframe environments. * Scripting Languages: Proficiency in Scripting languages including REXX, Unix Shell, Bash and Python for automation, patch remediation and operational improvements across z/OS and Linux platforms. * Monitoring Tools: Familiarity with system and Middleware monitoring solutions such as Dynatrace, Nagios, Zabbix and IBM's monitoring suite to ensure service availability and performance. * DevOps and CI/CD: Experience with Git, Jenkins and CI/CD pipelines, applying automation and DevOps principles to infrastructure management and software deployment. * Project and Process Management: Experience in managing projects using Jira and Confluence within Agile environments, ensuring collaboration, visibility and adherence to best practices. * Mainframe and Enterprise Solutions: Expertise in managing MQ on z/OS and Linux, optimising performance and ensuring system stability in high-availability environments Click Apply now to be considered for the Mainframe Middleware Z-Series Integration Specialist - Leeds/Edinburgh role
14/04/2026
Contractor
Mainframe Middleware Z-Series Integration Specialist - Leeds/Edinburgh Gibbs Consulting is looking for an accomplished Mainframe Middleware Z-Series Integration Specialist, with good experience of MQ and Z/Linux Integration Bus. You will provide complex technical support and project delivery, including incident and problem resolution, for IBM MQ environments running on z/OS. The MQ team is seeking additional support to manage the MQ estate on zSeries Mainframe, ensuring the stability and optimisation of critical systems. This role will contribute to key projects aligned with the strategic initiatives across divisions such as Digital, Payments, Retail and Insurance, as well as driving improvements in technology and processes. The role includes out-of-hours deployments and migrations to maintain service continuity. You will support complex environments and will enforce standardisation, assist with improvement initiatives and collaborate across the wider Middleware teams to develop and implement process enhancements. You will be responsible for delivering change through RTL and into production under change governance independently while ensuring strict adherence to processes and procedures. Additionally, you will work with IT Security to maintain the security of the MQ product. You may be expected to be part of the 24/7 rota to support the business (Usually 1 week in 6 on call Monday to Monday). You will be expected to be onsite in the office for 2 days per week as per Group Policy. SKILLS: * IBM Message Queue (MQ) Administration: Expertise in administering IBM MQ v9.x on z/OS, including clustering, configuration, and maintenance to ensure high availability and optimal performance. * Operational Experience on z/OS: Proficiency in managing MQ environments via z/OS panels and MQ Explorer, ensuring seamless integration and system stability. * Security and Compliance: Experience with TLS implementation and security configurations to maintain the integrity and confidentiality of messaging environments. * Incident Management and Troubleshooting: Strong diagnostic skills and the ability to analyse technical information from multiple sources to effectively support and troubleshoot online systems, minimising service disruption in complex environments. * Project Delivery and Support: Experience in delivering integration-related projects, particularly in upgrade and migration efforts, and adhering to change management processes. * Automation & Scripting: Strong skills in Scripting (eg, Bash, Shell) and automation tools like UrbanCode Deploy or Ansible for process automation and deployment in z/Linux environments. * Out-of-Hours Deployments and Support: Flexibility and experience in performing maintenance, migrations, and deployments outside regular working hours to ensure project delivery within service level agreements (SLAs). * Stakeholder Collaboration: Ability to work closely with key stakeholders (eg, project managers, architects, cloud services teams) to drive and deliver on the technology roadmap * ITIL: Knowledge and practical application of ITIL best practices for incident, problem, and change management, ensuring alignment with service management processes. * Agile and DevOps Methodologies: Experience working in Agile and DevOps environments, with a focus on continuous integration, delivery, and automation of operational tasks. Proficient in using tools such as Jira and Confluence for project management and collaboration. * Change Management Processes: Proven experience working within formal change management frameworks, ensuring changes to integration environments are properly documented, tested, and governed. * Disaster Recovery and Business Continuity: Understanding of disaster recovery (DR) processes and business continuity in the integration space, including participation in DR planning and testing for IBM ACE/IIB environments. * Integration and Middleware Solutions: Understanding of integration technologies and Middleware architectures, supporting enterprise-wide messaging and transaction processing. * Automation Tools: Experience with automation tools such as Ansible and UrbanCode Deploy for system configuration, deployment and operational efficiency within Mainframe environments. * Scripting Languages: Proficiency in Scripting languages including REXX, Unix Shell, Bash and Python for automation, patch remediation and operational improvements across z/OS and Linux platforms. * Monitoring Tools: Familiarity with system and Middleware monitoring solutions such as Dynatrace, Nagios, Zabbix and IBM's monitoring suite to ensure service availability and performance. * DevOps and CI/CD: Experience with Git, Jenkins and CI/CD pipelines, applying automation and DevOps principles to infrastructure management and software deployment. * Project and Process Management: Experience in managing projects using Jira and Confluence within Agile environments, ensuring collaboration, visibility and adherence to best practices. * Mainframe and Enterprise Solutions: Expertise in managing MQ on z/OS and Linux, optimising performance and ensuring system stability in high-availability environments Click Apply now to be considered for the Mainframe Middleware Z-Series Integration Specialist - Leeds/Edinburgh role
William Alexander Recruitment Ltd
BA Manager x2 - Lloyds Insurer
William Alexander Recruitment Ltd City, London
BA Manager x2 - Lloyds Insurer Our leading London Market Insurer are seeking a BA Manager, who will be responsible for leading teams of Business Analysts across a variety of transformation initiatives. You'll work closely with senior stakeholders across Technology, Operations, Underwriting and Change, ensuring high quality analysis, clear delivery outcomes and a consistent approach across the function. This is an exciting opportunity for an experienced BA leader who enjoys building capability, coaching teams, and driving best practice analysis within a complex, fast moving environment. Essential Experience: Proven experience as a BA Manager or BA Team Lead London Market experience preferred; broader insurance experience essential Strong track record working across technology, digital and business change teams Solid understanding of Agile practices and experience delivering in Agile environments Excellent stakeholder management and communication skills Strong leadership capability with a passion for developing teams These are permanent opportunities paying competitive salaries, depending on experience + bonus & excellent benefits. Our processing and use of your personal data is in accordance with our Privacy Notice, available on our website. We know that the most successful teams have a diversity of background, experience and approach. When we recruit, we welcome the unique contributions you can bring thanks to your sex, ethnicity, race, gender identity, nationality, age, disability and beliefs. BA Manager x2 - Lloyds Insurer
14/04/2026
Full time
BA Manager x2 - Lloyds Insurer Our leading London Market Insurer are seeking a BA Manager, who will be responsible for leading teams of Business Analysts across a variety of transformation initiatives. You'll work closely with senior stakeholders across Technology, Operations, Underwriting and Change, ensuring high quality analysis, clear delivery outcomes and a consistent approach across the function. This is an exciting opportunity for an experienced BA leader who enjoys building capability, coaching teams, and driving best practice analysis within a complex, fast moving environment. Essential Experience: Proven experience as a BA Manager or BA Team Lead London Market experience preferred; broader insurance experience essential Strong track record working across technology, digital and business change teams Solid understanding of Agile practices and experience delivering in Agile environments Excellent stakeholder management and communication skills Strong leadership capability with a passion for developing teams These are permanent opportunities paying competitive salaries, depending on experience + bonus & excellent benefits. Our processing and use of your personal data is in accordance with our Privacy Notice, available on our website. We know that the most successful teams have a diversity of background, experience and approach. When we recruit, we welcome the unique contributions you can bring thanks to your sex, ethnicity, race, gender identity, nationality, age, disability and beliefs. BA Manager x2 - Lloyds Insurer
Adecco
Enterprise Security Architect - Manchester (Hybrid Working)
Adecco Manchester, Lancashire
Enterprise Security Architect - Manchester (Hybrid Working) Solid experience - SOC, SIEM, Network Security, Cloud Security Salary - £85,000 - £91,000 + Benefits Our client is looking for an Enterprise Security Architect who wants to apply their skills and experience within an exciting and vibrant Managed Services organisation. You will be responsible for defining, governing, and assuring security architecture across complex enterprise environments. This role ensures that security capabilities, controls, and design patterns align with business objectives, regulatory requirements, and target-state architecture. Key Skills Broad understanding of enterprise-scale security architecture with deep expertise in at least two areas (eg, SOC/SIEM, IAM, network security, cloud security, data protection). Strong knowledge of cloud security architectures (Azure/AWS/hybrid), security tooling, and modern security operations. Familiarity with established architecture methodologies (TOGAF, SABSA) and Secure by Design principles. Ability to translate complex security concepts for non-technical audiences, including senior leadership. Strong consulting capabilities: requirements capture, stakeholder management, influencing, and negotiation. Duties Act as the interface between the client and internal technical teams. Translate business requirements into technical solutions. Conduct solution design based on client needs, internal offerings, and budgets. Work with project managers and BAU teams to deliver end-to-end technical solutions. Own and be accountable for the technical delivery, supported by SMEs. Hand over solutions to operational teams where needed. Security clearance: To successfully join our client's team, it is essential to obtain Security Check (SC) clearance. This requires continuous residency in the UK for the past 5 years, among other eligibility criteria. Please be prepared to answer questions regarding your security clearance during the recruitment process
14/04/2026
Full time
Enterprise Security Architect - Manchester (Hybrid Working) Solid experience - SOC, SIEM, Network Security, Cloud Security Salary - £85,000 - £91,000 + Benefits Our client is looking for an Enterprise Security Architect who wants to apply their skills and experience within an exciting and vibrant Managed Services organisation. You will be responsible for defining, governing, and assuring security architecture across complex enterprise environments. This role ensures that security capabilities, controls, and design patterns align with business objectives, regulatory requirements, and target-state architecture. Key Skills Broad understanding of enterprise-scale security architecture with deep expertise in at least two areas (eg, SOC/SIEM, IAM, network security, cloud security, data protection). Strong knowledge of cloud security architectures (Azure/AWS/hybrid), security tooling, and modern security operations. Familiarity with established architecture methodologies (TOGAF, SABSA) and Secure by Design principles. Ability to translate complex security concepts for non-technical audiences, including senior leadership. Strong consulting capabilities: requirements capture, stakeholder management, influencing, and negotiation. Duties Act as the interface between the client and internal technical teams. Translate business requirements into technical solutions. Conduct solution design based on client needs, internal offerings, and budgets. Work with project managers and BAU teams to deliver end-to-end technical solutions. Own and be accountable for the technical delivery, supported by SMEs. Hand over solutions to operational teams where needed. Security clearance: To successfully join our client's team, it is essential to obtain Security Check (SC) clearance. This requires continuous residency in the UK for the past 5 years, among other eligibility criteria. Please be prepared to answer questions regarding your security clearance during the recruitment process
Harvey Nash Plc
Business Analyst
Harvey Nash Plc Newcastle Upon Tyne, Tyne And Wear
The Opportunity We're working with a growing technology business that partners with organisations across government, healthcare and the private sector to design and deliver user-focused solutions that make a real difference. They're looking for a Business Analyst who enjoys working on meaningful challenges, wants to continue developing their craft and thrives in collaborative, delivery-focused environments. The Role As a Business Analyst, you'll work within cross-functional teams made up of Product Managers, Developers, Designers and User Researchers, helping clients understand their challenges and shape practical, user-centred solutions. You'll spend time engaging with stakeholders, exploring business and user needs, and translating those into clear, well-structured requirements that support successful delivery. You'll also contribute to maintaining high delivery standards across quality, security and compliance. Key Responsibilities Working with stakeholders to understand business problems, user needs and desired outcomes Applying a range of analysis and problem-solving techniques to explore options and shape recommendations Eliciting, analysing and prioritising business and user requirements Producing clear artefacts such as process flows, user stories, acceptance criteria and non-functional requirements Supporting Agile delivery teams throughout discovery, delivery and validation Using business and process modelling to identify improvement opportunities and support implementation Ensuring solutions align with recognised standards and agreed client requirements Presenting complex ideas clearly to both technical and non-technical audiences. Key Requirements Solid experience working as a Business Analyst within complex organisational environments Experience working in multidisciplinary Agile teams Strong stakeholder engagement and communication skills Comfortable supporting testing activities and validating delivered outcomes Location & Clearance Weekly on-site working at client locations in Newcastle, Manchester or Leeds Candidates should be able to commute regularly to one of these locations Active SC Clearance or eligibility to obtain it is required Sounds like a good fit? Apply Now!
14/04/2026
Full time
The Opportunity We're working with a growing technology business that partners with organisations across government, healthcare and the private sector to design and deliver user-focused solutions that make a real difference. They're looking for a Business Analyst who enjoys working on meaningful challenges, wants to continue developing their craft and thrives in collaborative, delivery-focused environments. The Role As a Business Analyst, you'll work within cross-functional teams made up of Product Managers, Developers, Designers and User Researchers, helping clients understand their challenges and shape practical, user-centred solutions. You'll spend time engaging with stakeholders, exploring business and user needs, and translating those into clear, well-structured requirements that support successful delivery. You'll also contribute to maintaining high delivery standards across quality, security and compliance. Key Responsibilities Working with stakeholders to understand business problems, user needs and desired outcomes Applying a range of analysis and problem-solving techniques to explore options and shape recommendations Eliciting, analysing and prioritising business and user requirements Producing clear artefacts such as process flows, user stories, acceptance criteria and non-functional requirements Supporting Agile delivery teams throughout discovery, delivery and validation Using business and process modelling to identify improvement opportunities and support implementation Ensuring solutions align with recognised standards and agreed client requirements Presenting complex ideas clearly to both technical and non-technical audiences. Key Requirements Solid experience working as a Business Analyst within complex organisational environments Experience working in multidisciplinary Agile teams Strong stakeholder engagement and communication skills Comfortable supporting testing activities and validating delivered outcomes Location & Clearance Weekly on-site working at client locations in Newcastle, Manchester or Leeds Candidates should be able to commute regularly to one of these locations Active SC Clearance or eligibility to obtain it is required Sounds like a good fit? Apply Now!
Hays Specialist Recruitment
3rd Line Support Engineer
Hays Specialist Recruitment Sheffield, Yorkshire
3rd Line Support Engineer Sheffield + Hybrid working (3 office, 2 home) Up to £45,000 Your new role The IT Support Engineer will play a key role in delivering, maintaining, and supporting the IT infrastructure and services across a group of companies. The role provides 3rd line technical support, leads or supports infrastructure projects, and contributes to the design and delivery of a secure, scalable, and resilient IT environment that underpins business operations and growth. Responsibilities Provide 3rd line technical support across the Group, resolving complex incidents efficiently and effectively. Act as an escalation point for 1st and 2nd line support queries, offering guidance and technical expertise. Troubleshoot and resolve server, network, and endpoint issues in accordance with SLAs. Maintain detailed documentation of systems, procedures, and incident resolutions. Monitor system performance, ensuring uptime, reliability, and adherence to security best practices. Manage and maintain core IT infrastructure, including Microsoft 365, Azure, Intune MDM, and on-premise Servers. Support infrastructure projects such as cloud migrations, network upgrades, and system integrations. Configure and maintain networking equipment (Firewalls, Switches, Routers, and wireless networks). Administer user access, permissions, and security configurations via Azure AD and Entra ID. Manage device provisioning and endpoint compliance using Intune and Endpoint Manager. Maintain and test backup, disaster recovery, and business continuity systems (eg, Veeam, cloud backup). Support compliance with Cyber Essentials and other information security standards. Implement and manage security tools such as MFA, conditional access, and email/web filtering. Ensure patching, updates, and antivirus systems are current and effective. Experience needed Minimum 5 years' experience in IT support, including significant 3rd line and project-based work. Strong knowledge of Microsoft 365 (Exchange, Teams, SharePoint, Power Platform). Experience with Azure AD/Entra ID, Intune MDM, and Windows Server environments (2016/2019). Strong understanding of Active Directory, Group Policy, and networking fundamentals. Experience supporting multi-site or multi-company environments. Solid troubleshooting and problem-solving skills across infrastructure, networking, and user endpoints. Excellent communication and stakeholder management skills. Proactive, self-driven, and adaptable approach to work. Analytical and methodical approach to problem-solving. Strong attention to detail and accuracy. Excellent time management and prioritisation skills. Ability to work collaboratively within a team and independently when required. Customer-focused, with a commitment to continuous improvement. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
14/04/2026
Full time
3rd Line Support Engineer Sheffield + Hybrid working (3 office, 2 home) Up to £45,000 Your new role The IT Support Engineer will play a key role in delivering, maintaining, and supporting the IT infrastructure and services across a group of companies. The role provides 3rd line technical support, leads or supports infrastructure projects, and contributes to the design and delivery of a secure, scalable, and resilient IT environment that underpins business operations and growth. Responsibilities Provide 3rd line technical support across the Group, resolving complex incidents efficiently and effectively. Act as an escalation point for 1st and 2nd line support queries, offering guidance and technical expertise. Troubleshoot and resolve server, network, and endpoint issues in accordance with SLAs. Maintain detailed documentation of systems, procedures, and incident resolutions. Monitor system performance, ensuring uptime, reliability, and adherence to security best practices. Manage and maintain core IT infrastructure, including Microsoft 365, Azure, Intune MDM, and on-premise Servers. Support infrastructure projects such as cloud migrations, network upgrades, and system integrations. Configure and maintain networking equipment (Firewalls, Switches, Routers, and wireless networks). Administer user access, permissions, and security configurations via Azure AD and Entra ID. Manage device provisioning and endpoint compliance using Intune and Endpoint Manager. Maintain and test backup, disaster recovery, and business continuity systems (eg, Veeam, cloud backup). Support compliance with Cyber Essentials and other information security standards. Implement and manage security tools such as MFA, conditional access, and email/web filtering. Ensure patching, updates, and antivirus systems are current and effective. Experience needed Minimum 5 years' experience in IT support, including significant 3rd line and project-based work. Strong knowledge of Microsoft 365 (Exchange, Teams, SharePoint, Power Platform). Experience with Azure AD/Entra ID, Intune MDM, and Windows Server environments (2016/2019). Strong understanding of Active Directory, Group Policy, and networking fundamentals. Experience supporting multi-site or multi-company environments. Solid troubleshooting and problem-solving skills across infrastructure, networking, and user endpoints. Excellent communication and stakeholder management skills. Proactive, self-driven, and adaptable approach to work. Analytical and methodical approach to problem-solving. Strong attention to detail and accuracy. Excellent time management and prioritisation skills. Ability to work collaboratively within a team and independently when required. Customer-focused, with a commitment to continuous improvement. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Solutions Architect (SAP/ERP) - Leeds
Boost Talent Leeds, Yorkshire
Solutions Architect (SAP) Location: Leeds (Office-based initially) Salary: £70,000 - £80,000 + Car Allowance/Company Car + Benefits Overview An opportunity for a mid-level SAP Solutions Architect to join a high-profile, multi-million-pound SAP transformation programme . The organisation is moving from a bespoke AIX/Progress Back End and multiple Legacy ERP platforms into a single global SAP solution across 26 UK and European sites . This is a greenfield SAP S/4HANA migration , transitioning from as-is Legacy platforms (including Sage, Oracle, and other ERPs) to a standardised SAP template and repeat model. The programme is already live in Ireland and is now rolling out across the UK and Europe , with further work to consolidate historic acquisitions. Key Responsibilities Act as a hands-on Solutions Architect on a large-scale SAP S/4HANA rollout Support the migration of 9-10 different ERP solutions into a single global SAP platform Work closely with Project Managers and site-based teams to: Understand existing processes ( why and how things are done ) Identify changes needed to align with the SAP global template Deliver a template-and-repeat rollout model across sites Lead and support ERP-to-SAP integration and data migration activities Participate in site visits to learn business operations and drive change Contribute to solution design, testing, cutover, and post-go-live support Collaborate with an international SAP project team , reporting directly into the programme leadership Travel & Working Pattern Substantial travel during rollout phases Regular travel to UK sites and occasional European travel (Ireland, Germany, Amsterdam) Office-based 5 days per week initially (first 6 months) due to onboarding and training UK driving licence required Skills & Experience Solid, practical SAP knowledge with understanding of SAP terminology and architecture Experience working on ERP transformations or SAP implementations Background in Sage, Oracle, or other ERP platforms strongly beneficial ERP-to-SAP migration or integration experience desirable but not essential Comfortable working in greenfield environments and complex change programmes Able to engage confidently with site teams and stakeholders in a corporate environment Self-managing, adaptable, quick to learn, and flexible Experience in regulated or global environments (eg industrial, manufacturing, chemicals) advantageous but not essential What's on Offer £70,000 - £80,000 base salary Car allowance or company car (preferred) Pension contribution 25 days holiday + bank holidays Ongoing large-scale SAP rollout with long-term progression potential Initial 6-month probation
14/04/2026
Full time
Solutions Architect (SAP) Location: Leeds (Office-based initially) Salary: £70,000 - £80,000 + Car Allowance/Company Car + Benefits Overview An opportunity for a mid-level SAP Solutions Architect to join a high-profile, multi-million-pound SAP transformation programme . The organisation is moving from a bespoke AIX/Progress Back End and multiple Legacy ERP platforms into a single global SAP solution across 26 UK and European sites . This is a greenfield SAP S/4HANA migration , transitioning from as-is Legacy platforms (including Sage, Oracle, and other ERPs) to a standardised SAP template and repeat model. The programme is already live in Ireland and is now rolling out across the UK and Europe , with further work to consolidate historic acquisitions. Key Responsibilities Act as a hands-on Solutions Architect on a large-scale SAP S/4HANA rollout Support the migration of 9-10 different ERP solutions into a single global SAP platform Work closely with Project Managers and site-based teams to: Understand existing processes ( why and how things are done ) Identify changes needed to align with the SAP global template Deliver a template-and-repeat rollout model across sites Lead and support ERP-to-SAP integration and data migration activities Participate in site visits to learn business operations and drive change Contribute to solution design, testing, cutover, and post-go-live support Collaborate with an international SAP project team , reporting directly into the programme leadership Travel & Working Pattern Substantial travel during rollout phases Regular travel to UK sites and occasional European travel (Ireland, Germany, Amsterdam) Office-based 5 days per week initially (first 6 months) due to onboarding and training UK driving licence required Skills & Experience Solid, practical SAP knowledge with understanding of SAP terminology and architecture Experience working on ERP transformations or SAP implementations Background in Sage, Oracle, or other ERP platforms strongly beneficial ERP-to-SAP migration or integration experience desirable but not essential Comfortable working in greenfield environments and complex change programmes Able to engage confidently with site teams and stakeholders in a corporate environment Self-managing, adaptable, quick to learn, and flexible Experience in regulated or global environments (eg industrial, manufacturing, chemicals) advantageous but not essential What's on Offer £70,000 - £80,000 base salary Car allowance or company car (preferred) Pension contribution 25 days holiday + bank holidays Ongoing large-scale SAP rollout with long-term progression potential Initial 6-month probation
hireful
ICT Technician - Schools
hireful Slough, Berkshire
Are you a school ICT Technician or IT Support Technician looking for your next career opportunity? Do you you feel your progression is currently limited in the school you are working in? Are you keen to work for an IT Service provider, providing first class IT services to the education industry? This is your chance to make a real impact, using your IT skills to improve teaching and learning environments. You ll be the go-to expert, managing IT systems, solving technical problems, and installing hardware and software all while delivering excellent customer service that schools can rely on. You ll act as the key link between schools and the wider company, keeping everyone connected and informed. Sound like you? Read on Role: ICT Technician aka IT Support Technician, ICT Support Technician, ICT Consultant, IT Technician, Field IT Support Engineer, School IT Support, IT Field Technician, Network Manager Location: Burnham, Berkshire Salary: £26k- £31k base salary + mileage payments and great benefits What you will bring to the role: Previous experience in an IT Support capacity up to 2nd line would be great, but not essential. Experience of working within a school, academy or College would be very highly desired and advantageous. Experience installing, maintaining and fixing IT equipment e.g. Servers, Software, Networks, Hardware and telephony Experience supporting Office 365, Google Workspace and Chromebook is highly desirable. Excellent customer services skills with a passion for providing a customer facing first class service. If you like the sound of the above and would like to find out more or apply, please do send through a CV by clicking on the apply now button. We really look forward to seeing your profile!
14/04/2026
Full time
Are you a school ICT Technician or IT Support Technician looking for your next career opportunity? Do you you feel your progression is currently limited in the school you are working in? Are you keen to work for an IT Service provider, providing first class IT services to the education industry? This is your chance to make a real impact, using your IT skills to improve teaching and learning environments. You ll be the go-to expert, managing IT systems, solving technical problems, and installing hardware and software all while delivering excellent customer service that schools can rely on. You ll act as the key link between schools and the wider company, keeping everyone connected and informed. Sound like you? Read on Role: ICT Technician aka IT Support Technician, ICT Support Technician, ICT Consultant, IT Technician, Field IT Support Engineer, School IT Support, IT Field Technician, Network Manager Location: Burnham, Berkshire Salary: £26k- £31k base salary + mileage payments and great benefits What you will bring to the role: Previous experience in an IT Support capacity up to 2nd line would be great, but not essential. Experience of working within a school, academy or College would be very highly desired and advantageous. Experience installing, maintaining and fixing IT equipment e.g. Servers, Software, Networks, Hardware and telephony Experience supporting Office 365, Google Workspace and Chromebook is highly desirable. Excellent customer services skills with a passion for providing a customer facing first class service. If you like the sound of the above and would like to find out more or apply, please do send through a CV by clicking on the apply now button. We really look forward to seeing your profile!
ARC IT Recruitment
AV Manager
ARC IT Recruitment
AV Manager London (on-site) Up to £50,000 + 20% bonus + benefits An exciting opportunity for an AV Manager to join a well-established organisation with a growing, multi-site presence across London and Europe. The business is investing in building an in-house AV capability, offering a great opportunity to play a key role in shaping and delivering AV services across a high-quality estate. The Opportunity You'll be hands-on across installations, upgrades, and ongoing support, working closely with IT and operational teams to ensure a seamless AV experience. This role offers a strong mix of project work and day-to-day support, with real ownership and visibility. In addition, you'll be looking to manage and lead a team of 2. What You'll Be Doing Install, configure, and commission AV systems across meeting rooms and shared spaces Deliver AV upgrades, refresh programmes, and minor works Troubleshoot and resolve AV issues both on-site and remotely Carry out site surveys, cabling, and equipment installations Support AV fit-outs and integrations Maintain and optimise sound systems Provide guidance and support to end users Ensure accurate documentation of installations and assets What We're Looking For 4+ years' AV installation and support experience Experience within commercial environments (offices, collaboration spaces) Exposure to technologies such as Yealink, Logitech, Bose, or similar Strong understanding of AV cabling, mounting, and installation standards Basic networking knowledge (IP Addressing, VLANs, PoE) Comfortable managing a small team and supporting non-technical users This is a great opportunity to join a business where AV is a growing and valued function, with the chance to make a real impact. If this sounds of interest, please apply or get in touch for a confidential discussion.
14/04/2026
Full time
AV Manager London (on-site) Up to £50,000 + 20% bonus + benefits An exciting opportunity for an AV Manager to join a well-established organisation with a growing, multi-site presence across London and Europe. The business is investing in building an in-house AV capability, offering a great opportunity to play a key role in shaping and delivering AV services across a high-quality estate. The Opportunity You'll be hands-on across installations, upgrades, and ongoing support, working closely with IT and operational teams to ensure a seamless AV experience. This role offers a strong mix of project work and day-to-day support, with real ownership and visibility. In addition, you'll be looking to manage and lead a team of 2. What You'll Be Doing Install, configure, and commission AV systems across meeting rooms and shared spaces Deliver AV upgrades, refresh programmes, and minor works Troubleshoot and resolve AV issues both on-site and remotely Carry out site surveys, cabling, and equipment installations Support AV fit-outs and integrations Maintain and optimise sound systems Provide guidance and support to end users Ensure accurate documentation of installations and assets What We're Looking For 4+ years' AV installation and support experience Experience within commercial environments (offices, collaboration spaces) Exposure to technologies such as Yealink, Logitech, Bose, or similar Strong understanding of AV cabling, mounting, and installation standards Basic networking knowledge (IP Addressing, VLANs, PoE) Comfortable managing a small team and supporting non-technical users This is a great opportunity to join a business where AV is a growing and valued function, with the chance to make a real impact. If this sounds of interest, please apply or get in touch for a confidential discussion.
Clarion Housing Group Limited
Digital Performance & Web Content Manager (Latimer)
Clarion Housing Group Limited
Locatio n: Greater London House Office, London Salary: £48,927 to £61,234 per annum Hours: 36 hours per week - flexible options considered Contract Type: Permanent Bring Clarion's digital experience to life by shaping accessible, engaging and user centred content across our Latimer websites. Are you a digital content specialist who loves using data, insight and creative thinking to improve online user journeys? Do you enjoy managing web platforms, optimising content for performance, and ensuring digital experiences truly work for residents and customers? About the role As one of two Digital Performance & Web Content Managers, you'll lead the day to day management of Latimer websites. You'll make sure our housing schemes, digital services and information are accurate, accessible and aligned with Clarion's strategic priorities whilst supporting the Group and Housing Association websites as needed. You'll combine editorial expertise, technical knowledge and performance insight to create trusted, effective digital communications for prospective buyers, homeowners, stakeholders and wider audiences. Working closely with sales and marketing teams and our Lead Digital Performance & Web Manager, you'll plan, shape and publish high quality content that improves visibility, engagement and conversion. You will play a critical role in supporting Latimer's commercial objectives by ensuring our national property sales websites effectively drive enquiries, reservations, contain accurate plot information and lead to sale conversion across multiple developments. What you'll be doing Managing and optimising digital content across our Latimer websites, ensuring all outputs meet accessibility, UX, usability and brand standards. This aincludes overseeing content and functionality for high volume, commercially focused property sales webpages, microsites and plot listing environments. Creating, editing and publishing high quality content in line with Clarion's style guidelines. Overseeing website functionality, usability and accessibility to maintain continuity and meet development standards. Supporting campaign delivery by publishing and optimising digital assets to maximise performance. You will work closely with Sales and Marketing teams to ensure digital journeys support scheme launches, seasonal campaigns, plot availability updates, incentive messaging and lead generation activity What you'll bring Proven track record in managing digital content and web platforms within complex organisations. Ideally this includes experience managing national property sales websites or new homes digital platforms, with measurable impact on enquiries, conversion and commercial performance. Strong CMS experience and expertise in digital writing for SEO, UX and web optimisation. Experience using CRM systems and leveraging data, insight and automation. Experience with sales funnel data, lead management workflows and integration with property sales CRM systems is highly desirable. Strong editorial judgement, ability to manage stakeholders and content across multiple platforms and audiences. A strong understanding of the buyer journey for shared ownership and private sale homes, and the ability to optimise digital touchpoints to maximise conversion and commercial outcomes. Please review the full role profile before applying - here or please visit our website Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more here or visit our website for more information. Closing Date: Monday 26th April 2026 at midnight. This is a hybrid role with a base location at our offices in London. Candidates will be expected to work from the office 3 days per week and 2 days working from home. Occasional travel may be required. At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.
14/04/2026
Full time
Locatio n: Greater London House Office, London Salary: £48,927 to £61,234 per annum Hours: 36 hours per week - flexible options considered Contract Type: Permanent Bring Clarion's digital experience to life by shaping accessible, engaging and user centred content across our Latimer websites. Are you a digital content specialist who loves using data, insight and creative thinking to improve online user journeys? Do you enjoy managing web platforms, optimising content for performance, and ensuring digital experiences truly work for residents and customers? About the role As one of two Digital Performance & Web Content Managers, you'll lead the day to day management of Latimer websites. You'll make sure our housing schemes, digital services and information are accurate, accessible and aligned with Clarion's strategic priorities whilst supporting the Group and Housing Association websites as needed. You'll combine editorial expertise, technical knowledge and performance insight to create trusted, effective digital communications for prospective buyers, homeowners, stakeholders and wider audiences. Working closely with sales and marketing teams and our Lead Digital Performance & Web Manager, you'll plan, shape and publish high quality content that improves visibility, engagement and conversion. You will play a critical role in supporting Latimer's commercial objectives by ensuring our national property sales websites effectively drive enquiries, reservations, contain accurate plot information and lead to sale conversion across multiple developments. What you'll be doing Managing and optimising digital content across our Latimer websites, ensuring all outputs meet accessibility, UX, usability and brand standards. This aincludes overseeing content and functionality for high volume, commercially focused property sales webpages, microsites and plot listing environments. Creating, editing and publishing high quality content in line with Clarion's style guidelines. Overseeing website functionality, usability and accessibility to maintain continuity and meet development standards. Supporting campaign delivery by publishing and optimising digital assets to maximise performance. You will work closely with Sales and Marketing teams to ensure digital journeys support scheme launches, seasonal campaigns, plot availability updates, incentive messaging and lead generation activity What you'll bring Proven track record in managing digital content and web platforms within complex organisations. Ideally this includes experience managing national property sales websites or new homes digital platforms, with measurable impact on enquiries, conversion and commercial performance. Strong CMS experience and expertise in digital writing for SEO, UX and web optimisation. Experience using CRM systems and leveraging data, insight and automation. Experience with sales funnel data, lead management workflows and integration with property sales CRM systems is highly desirable. Strong editorial judgement, ability to manage stakeholders and content across multiple platforms and audiences. A strong understanding of the buyer journey for shared ownership and private sale homes, and the ability to optimise digital touchpoints to maximise conversion and commercial outcomes. Please review the full role profile before applying - here or please visit our website Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more here or visit our website for more information. Closing Date: Monday 26th April 2026 at midnight. This is a hybrid role with a base location at our offices in London. Candidates will be expected to work from the office 3 days per week and 2 days working from home. Occasional travel may be required. At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.
Randstad Technologies Recruitment
PMO Specialist
Randstad Technologies Recruitment
PMO Lead (Project Operations) London DV Cleared Location: London Engagement: Contract (Inside IR35) Security Clearance: Active DV Clearance Mandatory We are seeking an experienced PMO Lead to design, establish, and lead a centralized Project Management Office (PMO). This is a critical role focused on strengthening delivery capability across a portfolio of complex internal and strategic initiatives. The Role Establish & Lead: Design the PMO operating model, standards, and toolkits from the ground up. Governance: Implement consistent oversight, risk management, and performance reporting. Capability: Act as a coach to Project Managers and drive organizational project maturity. Resourcing: Support senior leaders with resource planning and PM deployment. Continuous Improvement: Drive functional and cultural change across the operation. Requirements Active DV Clearance: You must already hold transferable DV clearance. PMO Setup: Proven track record of building and leading a PMO in complex environments. Strategic Influence: Ability to operate credibly with senior stakeholders and manage ambiguity. Expertise: Strong background in governance, assurance, and performance insights. Qualifications: PRINCE2, MSP, or PMP (Desirable). Apply today for immediate consideration. This is an urgent requirement with a fast-turnaround recruitment process. Randstad Technologies is acting as an Employment Business in relation to this vacancy.
14/04/2026
Contractor
PMO Lead (Project Operations) London DV Cleared Location: London Engagement: Contract (Inside IR35) Security Clearance: Active DV Clearance Mandatory We are seeking an experienced PMO Lead to design, establish, and lead a centralized Project Management Office (PMO). This is a critical role focused on strengthening delivery capability across a portfolio of complex internal and strategic initiatives. The Role Establish & Lead: Design the PMO operating model, standards, and toolkits from the ground up. Governance: Implement consistent oversight, risk management, and performance reporting. Capability: Act as a coach to Project Managers and drive organizational project maturity. Resourcing: Support senior leaders with resource planning and PM deployment. Continuous Improvement: Drive functional and cultural change across the operation. Requirements Active DV Clearance: You must already hold transferable DV clearance. PMO Setup: Proven track record of building and leading a PMO in complex environments. Strategic Influence: Ability to operate credibly with senior stakeholders and manage ambiguity. Expertise: Strong background in governance, assurance, and performance insights. Qualifications: PRINCE2, MSP, or PMP (Desirable). Apply today for immediate consideration. This is an urgent requirement with a fast-turnaround recruitment process. Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Akkodis
Senior IT Cost and Value Manager
Akkodis
Senior IT Cost & Value Manager Up to 100k plus bonus and benefits Full Time / Permanent Hybrid (UK wide) with client travel The Role I am partnering with a leading global consulting firm who are continuing to invest heavily into their CIO & CTO advisory capability, particularly across IT performance, cost optimisation, and technology value. This is a high-impact role sitting within a well-established but fast-growing Business Technology practice. You'll be helping major enterprise and public sector clients answer some of the toughest questions around technology spend, value realisation, and how IT drives business outcomes. If you enjoy operating at that intersection of strategy, finance, and technology - this is one of those roles where you can properly shape both client direction and internal capability. What you'll be doing You'll play a key role in shaping and delivering IT cost and value engagements, helping organisations understand where they're spending, where they should be spending, and how to optimise their technology estate without losing sight of innovation. A big part of the role is about bringing structure to complexity - building cost models, analysing total cost of ownership, and translating that into clear, strategic recommendations that land with senior stakeholders. You'll be working closely with CIOs, CTOs, and finance leaders, helping them align technology investment with broader business goals. Alongside delivery, you'll also be instrumental in growing the capability itself. That means contributing to propositions, supporting bids and RFPs, and helping shape how the practice goes to market. There's a strong commercial edge here too - you'll be expected to spot opportunities, build relationships, and help drive follow-on work. The Person Proven experience delivering IT cost optimisation / transformation engagements Deep understanding of IT financial management, TBM, TCO modelling, and business case development Experience working in complex consulting environments or large-scale enterprise organisations Ability to manage multiple workstreams and lead teams effectively Comfortable operating with senior stakeholders (CIO, CTO, Finance) Experience supporting or leading sales activity (bids, proposals, commercials) Will ideally have a strong track record working in in a top-tier consultancy Experience building propositions or go-to-market offerings Track record of contributing to revenue growth (c. 1m+) Why it's worth a look This is one of those roles where you're not just delivering - you're shaping. You'll have the backing of a major brand, access to high-profile clients, and the opportunity to build out a capability that's only becoming more critical as organisations scrutinise tech spend. If interested in hearing more, please apply or contact (url removed) Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
14/04/2026
Full time
Senior IT Cost & Value Manager Up to 100k plus bonus and benefits Full Time / Permanent Hybrid (UK wide) with client travel The Role I am partnering with a leading global consulting firm who are continuing to invest heavily into their CIO & CTO advisory capability, particularly across IT performance, cost optimisation, and technology value. This is a high-impact role sitting within a well-established but fast-growing Business Technology practice. You'll be helping major enterprise and public sector clients answer some of the toughest questions around technology spend, value realisation, and how IT drives business outcomes. If you enjoy operating at that intersection of strategy, finance, and technology - this is one of those roles where you can properly shape both client direction and internal capability. What you'll be doing You'll play a key role in shaping and delivering IT cost and value engagements, helping organisations understand where they're spending, where they should be spending, and how to optimise their technology estate without losing sight of innovation. A big part of the role is about bringing structure to complexity - building cost models, analysing total cost of ownership, and translating that into clear, strategic recommendations that land with senior stakeholders. You'll be working closely with CIOs, CTOs, and finance leaders, helping them align technology investment with broader business goals. Alongside delivery, you'll also be instrumental in growing the capability itself. That means contributing to propositions, supporting bids and RFPs, and helping shape how the practice goes to market. There's a strong commercial edge here too - you'll be expected to spot opportunities, build relationships, and help drive follow-on work. The Person Proven experience delivering IT cost optimisation / transformation engagements Deep understanding of IT financial management, TBM, TCO modelling, and business case development Experience working in complex consulting environments or large-scale enterprise organisations Ability to manage multiple workstreams and lead teams effectively Comfortable operating with senior stakeholders (CIO, CTO, Finance) Experience supporting or leading sales activity (bids, proposals, commercials) Will ideally have a strong track record working in in a top-tier consultancy Experience building propositions or go-to-market offerings Track record of contributing to revenue growth (c. 1m+) Why it's worth a look This is one of those roles where you're not just delivering - you're shaping. You'll have the backing of a major brand, access to high-profile clients, and the opportunity to build out a capability that's only becoming more critical as organisations scrutinise tech spend. If interested in hearing more, please apply or contact (url removed) Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Experis
Implementation Manager / Data Migration CGEMJP
Experis Coventry, Warwickshire
Role Title: Implementation Manager/Data Migration Duration: contract to run until 30/11/2026 Location: Coventry, 3 days per week onsite Rate: up to 432.40 p/d Umbrella inside IR35 Role purpose / summary A seasoned Implementation Manager specialising in Data Migration having led complex data migration initiatives as part of system implementations or upgrades. This role ensures accurate, secure, and efficient transfer of data from legacy systems to new platforms while minimizing business disruption. The position demands strong technical expertise in data migration processes, advanced project management skills, and the ability to manage cross-functional teams and stakeholders effectively. The Implementation Manager should be able to engage with Programme team, stakeholders, Change Management, Business and Service Readiness teams to ensure that Bank and customer outcomes are implemented in a safe and secure way: Plan and manage data migration releases into various environments on the path to production, ensuring smooth transition and minimal disruption Coordinate data integration and mapping activities with Subject Matter Experts (SMEs) and Technical Leads to align source-to-target migration requirements Review and update the high-level data migration approach, presenting strategy and progress to governance bodies or working groups Lead detailed migration planning, including: Cutover plans for migration execution Communication plans for stakeholders during migration phases Forecast and secure required migration resources, including internal technical teams and third-party vendors Ensure each migration cycle (non-prod and prod) adheres to governance processes: Raise and secure approvals for migration change records Prepare for and present at Change Advisory Boards (CAB) and Deployment Reviews Provide inputs for Go/No-Go decisions based on migration readiness Lead the migration team through all phases, ensuring accountability and timely delivery Play an active role in live data validation and proving, confirming data integrity post-migration Manage incident resolution during migration cutover and warranty periods to minimize business impact Secure CAB approval to exit warranty, confirming successful migration and stabilization Capture lessons learned from each migration cycle and embedded improvements into future strategies Prior experience in re-platforming or large-scale data migrations is highly advantageous Maintain control over multiple environment migrations, ensuring consistency and compliance Adapt quickly to manage multiple migrations in short timelines, validating strategies and mitigating risks All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
14/04/2026
Contractor
Role Title: Implementation Manager/Data Migration Duration: contract to run until 30/11/2026 Location: Coventry, 3 days per week onsite Rate: up to 432.40 p/d Umbrella inside IR35 Role purpose / summary A seasoned Implementation Manager specialising in Data Migration having led complex data migration initiatives as part of system implementations or upgrades. This role ensures accurate, secure, and efficient transfer of data from legacy systems to new platforms while minimizing business disruption. The position demands strong technical expertise in data migration processes, advanced project management skills, and the ability to manage cross-functional teams and stakeholders effectively. The Implementation Manager should be able to engage with Programme team, stakeholders, Change Management, Business and Service Readiness teams to ensure that Bank and customer outcomes are implemented in a safe and secure way: Plan and manage data migration releases into various environments on the path to production, ensuring smooth transition and minimal disruption Coordinate data integration and mapping activities with Subject Matter Experts (SMEs) and Technical Leads to align source-to-target migration requirements Review and update the high-level data migration approach, presenting strategy and progress to governance bodies or working groups Lead detailed migration planning, including: Cutover plans for migration execution Communication plans for stakeholders during migration phases Forecast and secure required migration resources, including internal technical teams and third-party vendors Ensure each migration cycle (non-prod and prod) adheres to governance processes: Raise and secure approvals for migration change records Prepare for and present at Change Advisory Boards (CAB) and Deployment Reviews Provide inputs for Go/No-Go decisions based on migration readiness Lead the migration team through all phases, ensuring accountability and timely delivery Play an active role in live data validation and proving, confirming data integrity post-migration Manage incident resolution during migration cutover and warranty periods to minimize business impact Secure CAB approval to exit warranty, confirming successful migration and stabilization Capture lessons learned from each migration cycle and embedded improvements into future strategies Prior experience in re-platforming or large-scale data migrations is highly advantageous Maintain control over multiple environment migrations, ensuring consistency and compliance Adapt quickly to manage multiple migrations in short timelines, validating strategies and mitigating risks All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
First Recruitment Group
Business Development Manager
First Recruitment Group
Our client a well known engineering company are actively looking to hire a Business Development Manager based from their Grimsby office. Job Title: Business Development Manager Location: Grimsby Salary: Competitive + potential Bonus Office Based - 5 Days Per Week as Site based Overview: Seeking a commercially astute Business Development Manager on behalf of there client to drive sustainable growth across our UK fabrication and site services offering. This role is critical in expanding our customer base, securing long-term agreements, and maximising utilisation of our Grimsby fabrication facilities, while ensuring all work is aligned with Worley s safety, quality, and governance standards. The Business Development Manager will be responsible for developing and delivering a rolling growth strategy for Fabrication + Site Installation, Operations and Maintenance support services. Working closely with workshop, project, and site teams, the role will ensure that opportunities are converted into profitable, executable work that meets customer delivery expectations. Key Responsibilities: Business Growth & Strategy: Design, implement, and deliver a measurable business development strategy focused on fabrication, structural steelwork, pipework and E&I services Achieve and exceed agreed revenue and margin targets, with accountability for winning and onboarding new customers on a regular basis Identify and pursue new fabrication and manufacturing opportunities, frameworks, and long-term service agreements Identify emerging markets, customer demand trends, and competitive activity within fabrication, engineering, and industrial services sectors Client & Account Management: Build and maintain strong, long-lasting client relationships, becoming a trusted commercial partner Take accountability for key customer accounts, ensuring alignment between client expectations and workshop/site delivery capability Work closely with operations and workshop management to ensure seamless handover from bid to fabrication and execution Commercial, Pricing & Tendering: Lead and support ITT, RFQ, and bid submissions, coordinating with engineering, fabrication, and construction teams Support pricing strategies that balance competitiveness with workshop capacity, labour, materials, and margin requirements Develop and maintain an accurate sales pipeline, forecasts, and reporting for Senior Management Operational Collaboration: Collaborate with fabrication managers, planners, and project teams to align sales activity with available capacity and skillsets Promote Worley Field Services ability to support 24/7 manufacturing, breakdown, and emergency response requirements Ensure that all new work is assessed for safety, quality, and deliverability before commitment Leadership, Systems & Governance: Support the development of sales and business development capability within the Field Services business Ensure all new customers are onboarded in line with Worley systems and governance Maintain high standards of compliance, documentation, and CRM discipline Actively champion Worley s safety-first culture, ensuring safety considerations are embedded in all commercial decisions Knowledge, Skills & Experience Required: Essential: Minimum 5+ years experience in Business Development or Sales within fabrication, engineering, construction, industrial services, or manufacturing environments Local knowledge and based local to the Grimsby region Proven track record of winning new business and achieving sales targets in a technical or operational setting Strong understanding of fabrication services, such as pipework, structural steel, welding, or E&I works Demonstrated ability to manage the full sales lifecycle, from opportunity identification through to contract award Strong commercial and analytical skills with experience supporting pricing, estimating, and tendering activities Excellent communication and influencing skills across technical, operational, and senior stakeholder groups Self-motivated with the ability to manage a wide geographical area and multiple opportunities simultaneously Willingness to travel regularly and at short notice Desirable: Experience selling workshop-based and site-based fabrication services Knowledge of shutdowns, maintenance, or turnaround fabrication support Previous experience in team leadership or mentoring within sales or commercial functions Qualifications: Degree in Business, Marketing, Engineering, or related discipline (preferred) Demonstrable experience in Sales / Business Development within fabrication or industrial services Strong attention to detail with a structured, process-driven approach High personal commitment to health, safety, and quality
14/04/2026
Contractor
Our client a well known engineering company are actively looking to hire a Business Development Manager based from their Grimsby office. Job Title: Business Development Manager Location: Grimsby Salary: Competitive + potential Bonus Office Based - 5 Days Per Week as Site based Overview: Seeking a commercially astute Business Development Manager on behalf of there client to drive sustainable growth across our UK fabrication and site services offering. This role is critical in expanding our customer base, securing long-term agreements, and maximising utilisation of our Grimsby fabrication facilities, while ensuring all work is aligned with Worley s safety, quality, and governance standards. The Business Development Manager will be responsible for developing and delivering a rolling growth strategy for Fabrication + Site Installation, Operations and Maintenance support services. Working closely with workshop, project, and site teams, the role will ensure that opportunities are converted into profitable, executable work that meets customer delivery expectations. Key Responsibilities: Business Growth & Strategy: Design, implement, and deliver a measurable business development strategy focused on fabrication, structural steelwork, pipework and E&I services Achieve and exceed agreed revenue and margin targets, with accountability for winning and onboarding new customers on a regular basis Identify and pursue new fabrication and manufacturing opportunities, frameworks, and long-term service agreements Identify emerging markets, customer demand trends, and competitive activity within fabrication, engineering, and industrial services sectors Client & Account Management: Build and maintain strong, long-lasting client relationships, becoming a trusted commercial partner Take accountability for key customer accounts, ensuring alignment between client expectations and workshop/site delivery capability Work closely with operations and workshop management to ensure seamless handover from bid to fabrication and execution Commercial, Pricing & Tendering: Lead and support ITT, RFQ, and bid submissions, coordinating with engineering, fabrication, and construction teams Support pricing strategies that balance competitiveness with workshop capacity, labour, materials, and margin requirements Develop and maintain an accurate sales pipeline, forecasts, and reporting for Senior Management Operational Collaboration: Collaborate with fabrication managers, planners, and project teams to align sales activity with available capacity and skillsets Promote Worley Field Services ability to support 24/7 manufacturing, breakdown, and emergency response requirements Ensure that all new work is assessed for safety, quality, and deliverability before commitment Leadership, Systems & Governance: Support the development of sales and business development capability within the Field Services business Ensure all new customers are onboarded in line with Worley systems and governance Maintain high standards of compliance, documentation, and CRM discipline Actively champion Worley s safety-first culture, ensuring safety considerations are embedded in all commercial decisions Knowledge, Skills & Experience Required: Essential: Minimum 5+ years experience in Business Development or Sales within fabrication, engineering, construction, industrial services, or manufacturing environments Local knowledge and based local to the Grimsby region Proven track record of winning new business and achieving sales targets in a technical or operational setting Strong understanding of fabrication services, such as pipework, structural steel, welding, or E&I works Demonstrated ability to manage the full sales lifecycle, from opportunity identification through to contract award Strong commercial and analytical skills with experience supporting pricing, estimating, and tendering activities Excellent communication and influencing skills across technical, operational, and senior stakeholder groups Self-motivated with the ability to manage a wide geographical area and multiple opportunities simultaneously Willingness to travel regularly and at short notice Desirable: Experience selling workshop-based and site-based fabrication services Knowledge of shutdowns, maintenance, or turnaround fabrication support Previous experience in team leadership or mentoring within sales or commercial functions Qualifications: Degree in Business, Marketing, Engineering, or related discipline (preferred) Demonstrable experience in Sales / Business Development within fabrication or industrial services Strong attention to detail with a structured, process-driven approach High personal commitment to health, safety, and quality
Matchtech
Aerospace Business Development Manager - EMEA
Matchtech
About the Opportunity A leading organisation within the advanced manufacturing and aerospace sector is seeking a driven and commercially focused Senior Business Development Manager . This role will shape growth across the UK and European aerospace ecosystem, engaging with high-profile OEMs, Tier 1 suppliers, and key industry stakeholders to unlock new strategic opportunities. This is an excellent opportunity for someone with strong technical understanding and the ability to build meaningful relationships within a rapidly evolving, high-performance engineering environment. What's on Offer A comprehensive benefits package is available, including: Competitive annual salary Private healthcare Pension scheme Equity/stock options Career development and progression opportunities Exposure to cutting-edge manufacturing technologies Opportunity to work within a high-growth, innovation-led environment International travel opportunities across Europe and the UK Key Responsibilities As a Senior Business Development Manager, you will: Identify, qualify, and pursue new business opportunities across aerospace OEMs, Tier 1 suppliers, engine manufacturers, and MRO organisations Develop and execute a structured business development strategy across the UK and European aerospace markets Build and manage a high-value pipeline using disciplined sales methodologies Establish and nurture relationships with senior stakeholders including engineering leads, programme managers, and procurement teams Lead commercial engagements from initial contact through to contract negotiation and closure Represent the business at key industry events, exhibitions, and conferences Collaborate closely with engineering and technical teams to translate customer requirements into viable solutions Maintain accurate CRM data, forecasting, and pipeline tracking Monitor market trends, competitor activity, and emerging opportunities within aerospace programmes and funding initiatives Contribute to overall revenue growth and strategic expansion objectives About You To be successful in this role, you should have: Proven experience in business development or technical sales within aerospace, advanced manufacturing, or composites Strong understanding of aerospace supply chains, OEM structures, and long sales cycle environments A demonstrable track record of winning and closing complex, multi-stakeholder deals The ability to engage confidently with both commercial and technical stakeholders Excellent communication, negotiation, and presentation skills A highly disciplined and structured approach to pipeline and account management Willingness to travel regularly (approximately 30-40%) across the UK and Europe Desirable Experience Experience working with composite materials or advanced manufacturing processes Understanding of aerospace certification and qualification standards (e.g., AS9100, NADCAP) Familiarity with European aerospace procurement and onboarding processes Experience using CRM tools (e.g., Pipedrive or similar) Existing network within the aerospace or advanced engineering sectors
14/04/2026
Full time
About the Opportunity A leading organisation within the advanced manufacturing and aerospace sector is seeking a driven and commercially focused Senior Business Development Manager . This role will shape growth across the UK and European aerospace ecosystem, engaging with high-profile OEMs, Tier 1 suppliers, and key industry stakeholders to unlock new strategic opportunities. This is an excellent opportunity for someone with strong technical understanding and the ability to build meaningful relationships within a rapidly evolving, high-performance engineering environment. What's on Offer A comprehensive benefits package is available, including: Competitive annual salary Private healthcare Pension scheme Equity/stock options Career development and progression opportunities Exposure to cutting-edge manufacturing technologies Opportunity to work within a high-growth, innovation-led environment International travel opportunities across Europe and the UK Key Responsibilities As a Senior Business Development Manager, you will: Identify, qualify, and pursue new business opportunities across aerospace OEMs, Tier 1 suppliers, engine manufacturers, and MRO organisations Develop and execute a structured business development strategy across the UK and European aerospace markets Build and manage a high-value pipeline using disciplined sales methodologies Establish and nurture relationships with senior stakeholders including engineering leads, programme managers, and procurement teams Lead commercial engagements from initial contact through to contract negotiation and closure Represent the business at key industry events, exhibitions, and conferences Collaborate closely with engineering and technical teams to translate customer requirements into viable solutions Maintain accurate CRM data, forecasting, and pipeline tracking Monitor market trends, competitor activity, and emerging opportunities within aerospace programmes and funding initiatives Contribute to overall revenue growth and strategic expansion objectives About You To be successful in this role, you should have: Proven experience in business development or technical sales within aerospace, advanced manufacturing, or composites Strong understanding of aerospace supply chains, OEM structures, and long sales cycle environments A demonstrable track record of winning and closing complex, multi-stakeholder deals The ability to engage confidently with both commercial and technical stakeholders Excellent communication, negotiation, and presentation skills A highly disciplined and structured approach to pipeline and account management Willingness to travel regularly (approximately 30-40%) across the UK and Europe Desirable Experience Experience working with composite materials or advanced manufacturing processes Understanding of aerospace certification and qualification standards (e.g., AS9100, NADCAP) Familiarity with European aerospace procurement and onboarding processes Experience using CRM tools (e.g., Pipedrive or similar) Existing network within the aerospace or advanced engineering sectors
Sellick Partnership
Senior Network Engineer
Sellick Partnership City, Cardiff
Senior Network Engineer Cardiff City Council 40,777 - 45,091 Permanent, Full-time Cardiff / hybrid working Overview of the Senior Network Engineer position Sellick Partnership is currently partnered with Cardiff City Council to recruit a Senior Network Engineer on a permanent, full time basis to join a rapidly growing Infrastructure team across the Council, with a focus on an ongoing school expansion project. Although the council offices are based in Cardiff, the council are happy to discuss and negotiate flexible, hybrid working arrangements and encourage a healthy work-life balance. This opportunity presents a fast paced and busy environment, along with full capacity to expand knowledge, expertise and tech stack. Key responsibilities of the Senior Network Engineer will include Build, maintain and monitor ICT network and communications services for the council and schools Manage performance, testing, fault diagnosis and resolution of network infrastructure Respond to Service Desk incidents and requests, prioritising effectively and meeting SLAs Design and deliver new network and communications solutions Support and contribute to ICT projects, working with managers and wider ICT teams Advise on ICT project planning and ensure strong network security against cyber threats Experience required for the Senior Network Engineer position Excellent practical knowledge TCP/IP, enterprise scale network environments and associated hardware including switches, routers and firewalls Proven experience managing enterprise wireless LAN infrastructures Experience supporting VOIP networks Experience of Aruba core and edge switches - desirable Experience of Meraki wireless infrastructures - desirable Benefits available that the Senior Network Engineer will receive Annual salary between 40,777 - 45,091 33 days of annual leave per year after 5 years Local Government pension scheme 24/7 employee wellbeing service Flexible on hybrid working This is a fantastic opportunity to join a fast paced environment, with a team built of strong technically minded people with the opportunity to expand on existing tech stacks and methodologies. How to apply for the Senior Network Engineer position If you believe you have the necessary skills and ambition for the Senior Network Engineer role, please apply now or contact Kyle Fitzgerald at Sellick Partnership. Closing date: Wednesday 22nd April 2026 Synonyms: Senior Network Specialist, Lead Network Engineer, Enterprise Network Engineer, Network Infrastructure Engineer, Senior Infrastructure Engineer, Network Operations Engineer, ICT Network Engineer, Wireless Network Engineer Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
13/04/2026
Full time
Senior Network Engineer Cardiff City Council 40,777 - 45,091 Permanent, Full-time Cardiff / hybrid working Overview of the Senior Network Engineer position Sellick Partnership is currently partnered with Cardiff City Council to recruit a Senior Network Engineer on a permanent, full time basis to join a rapidly growing Infrastructure team across the Council, with a focus on an ongoing school expansion project. Although the council offices are based in Cardiff, the council are happy to discuss and negotiate flexible, hybrid working arrangements and encourage a healthy work-life balance. This opportunity presents a fast paced and busy environment, along with full capacity to expand knowledge, expertise and tech stack. Key responsibilities of the Senior Network Engineer will include Build, maintain and monitor ICT network and communications services for the council and schools Manage performance, testing, fault diagnosis and resolution of network infrastructure Respond to Service Desk incidents and requests, prioritising effectively and meeting SLAs Design and deliver new network and communications solutions Support and contribute to ICT projects, working with managers and wider ICT teams Advise on ICT project planning and ensure strong network security against cyber threats Experience required for the Senior Network Engineer position Excellent practical knowledge TCP/IP, enterprise scale network environments and associated hardware including switches, routers and firewalls Proven experience managing enterprise wireless LAN infrastructures Experience supporting VOIP networks Experience of Aruba core and edge switches - desirable Experience of Meraki wireless infrastructures - desirable Benefits available that the Senior Network Engineer will receive Annual salary between 40,777 - 45,091 33 days of annual leave per year after 5 years Local Government pension scheme 24/7 employee wellbeing service Flexible on hybrid working This is a fantastic opportunity to join a fast paced environment, with a team built of strong technically minded people with the opportunity to expand on existing tech stacks and methodologies. How to apply for the Senior Network Engineer position If you believe you have the necessary skills and ambition for the Senior Network Engineer role, please apply now or contact Kyle Fitzgerald at Sellick Partnership. Closing date: Wednesday 22nd April 2026 Synonyms: Senior Network Specialist, Lead Network Engineer, Enterprise Network Engineer, Network Infrastructure Engineer, Senior Infrastructure Engineer, Network Operations Engineer, ICT Network Engineer, Wireless Network Engineer Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Kent Police
Technical Architect
Kent Police Northfleet, Kent
Technical Architect (Home Based/North Kent/Chelmsford) Location of Role: North Kent Advert Closing Date: 23/04/2026 Starting Salary: £58,431.00 (pro-rata for part-time vacancies) Part/Full Time: Full Time Contract Type: Permanent Working Pattern: Mon-Fri Weekend/Evening Working: No IT Services are seeking a Technical Solutions Architect to continue to help lead their Architecture team. This team is tasked with ensuring that all IT solutions (new and existing) adhere to the high technical, security and non-functional standards that are required to meet national Policing requirements. We are seeking a skilled and passionate individual to work closely with all other teams within the joint IT Services Department of Kent Police and Essex Police, as well as other key stakeholder such as Information Management teams to document proposed solutions to business requirements of both operational Policing colleagues and back-office staff alike. The role holder will need to oversee the design architecture for new systems, aligning with business goals, industry practices and policing security protocols. Will need to collaborate with development teams, suppliers, product owners and stakeholders to translate business requirements into technical solutions. The role holder will need to stay up-to-date with the latest technology and trends, and provide technical guidance, designs and solution mentorship to IT team members, fostering a knowledge sharing culture and continuous learning. This role leads a team of designers who require guidance, leadership, and management. This role also sits within the Department Management Team (DMT) and is the voice of expertise for their team at this level. Each DMT member feeds into the direction of travel for the department influencing the Senior Management Team (SMT), they also share a key role within a rota overseeing the management of reactive Critical Incidents as they occur ensuring return to function of any failing IT service provided to or consumed by the Forces. In addition to managing the team, the Technical Solutions Architect is also in charge of peer reviewing the designs of the team and Chairing the Force Technical Design Authority (TDA) who are charged with the scrutiny, technical risk identification and approval of all solution designs of projects being purchased/implemented/re-assured in either force. Their influence also extends more broadly with responsibility of representing Kent Police and Essex Police at both regional and national Police TDA s. To support your application please detail your evidence against the following areas: Proven experience: in technical architecture with a strong understanding of various technologies and platforms, in particular contribution/production of: High and Low level system designs. Knowledge and application of baseline security principles, functional and non-functional requirements Experience and qualifications: education to degree level, together with an appropriate IT professional qualification and possess an extensive knowledge of policing and business operating environments. Project Management Principles: your experience of solution delivery from design, procurement, delivery and post support. Passion for technology: detail your broad business knowledge and extensive understanding of current and emerging information and communication technologies and products, services, methods and techniques for solutions delivery. Excellent communication and interpersonal skills; with the ability to effectively communicate technical concepts to both technical and non-technical audiences. Managerial skills: Ability to motivate and inspire those within a team, and an ability to give critical feedback whilst being compassionate/constructive. In return, we offer you: A competitive salary and a good benefits package, inclusive of flexi time , a secure pension, supportive employee T&Cs and access to bluelight discounts. Flexible working, noting on-site working will be required and could include travel to both Kent Police and Essex Police locations. An opportunity to work on a challenging and impactful project. A supportive and collaborative work environment. Continuous learning and development opportunities. The post holder will be part of the IT Departmental Management Team and must be able to represent the department on the out-of-hours on-call rota for critical incidents and stakeholder management. For further information on this role please contact Phil Bartholomew on the phone number below. Kent Police offer incremental increases within this salary band, therefore the salary for this position will rise to a maximum of £65,400.00. Your application for this role will be shortlisted on the content you provide within the reason for application question, within the application form itself. CV s, covering letters or attachments are not included in the shortlist. Within your reason for application answer, please refer to any experience, skills, and abilities you feel you have that will make you suitable for this role, based on the role criteria stated in the job advert or job description. Please provide as much detail as possible as insufficient content may mean you do not meet the shortlisting criteria, however please note this question is limited to 9000 characters and this system will count spaces and blank lines as characters. This count may differ from the Microsoft Word word count function therefore you may wish to use a different online character counter to check the characters used. Please let us know if you require extra support at any stage of the application process, or for further information regarding this position. Where appropriate we will make adjustments to the selection process, working arrangements and/or the working environment provided it is reasonable in all the circumstances to do so. If you re not from the UK, you must be a resident in the UK and have lived here continuously for the last three years. You must also be free from restrictions with indefinite leave to remain. If you re from the UK you must have lived here continuously for the last three years. This doesn t apply to those serving abroad in the British Armed Forces. Essex Police is a Disability Confident Leader, we: have subjected our Disability Confident self-assessment to external challenge and validation are taking an active leadership role in encouraging and helping other employers on their journey to becoming Disability Confident. Diversity, Equality and Inclusion are central to the values of our organisation. At Essex Police we value and embrace the unique experiences, identities and abilities that each of us bring to our roles. We strive to empower everyone to bring their authentic self openly and safely to work. Through the dedicated commitment of our support networks, DE&I team and wider HR departments, we are on a journey to embed our DE&I commitments, ensuring Essex Police is an employer of choice; where everyone feels included. Essex Police and Kent Police are an equal opportunities employer. Communications may be recorded for monitoring purposes.
13/04/2026
Full time
Technical Architect (Home Based/North Kent/Chelmsford) Location of Role: North Kent Advert Closing Date: 23/04/2026 Starting Salary: £58,431.00 (pro-rata for part-time vacancies) Part/Full Time: Full Time Contract Type: Permanent Working Pattern: Mon-Fri Weekend/Evening Working: No IT Services are seeking a Technical Solutions Architect to continue to help lead their Architecture team. This team is tasked with ensuring that all IT solutions (new and existing) adhere to the high technical, security and non-functional standards that are required to meet national Policing requirements. We are seeking a skilled and passionate individual to work closely with all other teams within the joint IT Services Department of Kent Police and Essex Police, as well as other key stakeholder such as Information Management teams to document proposed solutions to business requirements of both operational Policing colleagues and back-office staff alike. The role holder will need to oversee the design architecture for new systems, aligning with business goals, industry practices and policing security protocols. Will need to collaborate with development teams, suppliers, product owners and stakeholders to translate business requirements into technical solutions. The role holder will need to stay up-to-date with the latest technology and trends, and provide technical guidance, designs and solution mentorship to IT team members, fostering a knowledge sharing culture and continuous learning. This role leads a team of designers who require guidance, leadership, and management. This role also sits within the Department Management Team (DMT) and is the voice of expertise for their team at this level. Each DMT member feeds into the direction of travel for the department influencing the Senior Management Team (SMT), they also share a key role within a rota overseeing the management of reactive Critical Incidents as they occur ensuring return to function of any failing IT service provided to or consumed by the Forces. In addition to managing the team, the Technical Solutions Architect is also in charge of peer reviewing the designs of the team and Chairing the Force Technical Design Authority (TDA) who are charged with the scrutiny, technical risk identification and approval of all solution designs of projects being purchased/implemented/re-assured in either force. Their influence also extends more broadly with responsibility of representing Kent Police and Essex Police at both regional and national Police TDA s. To support your application please detail your evidence against the following areas: Proven experience: in technical architecture with a strong understanding of various technologies and platforms, in particular contribution/production of: High and Low level system designs. Knowledge and application of baseline security principles, functional and non-functional requirements Experience and qualifications: education to degree level, together with an appropriate IT professional qualification and possess an extensive knowledge of policing and business operating environments. Project Management Principles: your experience of solution delivery from design, procurement, delivery and post support. Passion for technology: detail your broad business knowledge and extensive understanding of current and emerging information and communication technologies and products, services, methods and techniques for solutions delivery. Excellent communication and interpersonal skills; with the ability to effectively communicate technical concepts to both technical and non-technical audiences. Managerial skills: Ability to motivate and inspire those within a team, and an ability to give critical feedback whilst being compassionate/constructive. In return, we offer you: A competitive salary and a good benefits package, inclusive of flexi time , a secure pension, supportive employee T&Cs and access to bluelight discounts. Flexible working, noting on-site working will be required and could include travel to both Kent Police and Essex Police locations. An opportunity to work on a challenging and impactful project. A supportive and collaborative work environment. Continuous learning and development opportunities. The post holder will be part of the IT Departmental Management Team and must be able to represent the department on the out-of-hours on-call rota for critical incidents and stakeholder management. For further information on this role please contact Phil Bartholomew on the phone number below. Kent Police offer incremental increases within this salary band, therefore the salary for this position will rise to a maximum of £65,400.00. Your application for this role will be shortlisted on the content you provide within the reason for application question, within the application form itself. CV s, covering letters or attachments are not included in the shortlist. Within your reason for application answer, please refer to any experience, skills, and abilities you feel you have that will make you suitable for this role, based on the role criteria stated in the job advert or job description. Please provide as much detail as possible as insufficient content may mean you do not meet the shortlisting criteria, however please note this question is limited to 9000 characters and this system will count spaces and blank lines as characters. This count may differ from the Microsoft Word word count function therefore you may wish to use a different online character counter to check the characters used. Please let us know if you require extra support at any stage of the application process, or for further information regarding this position. Where appropriate we will make adjustments to the selection process, working arrangements and/or the working environment provided it is reasonable in all the circumstances to do so. If you re not from the UK, you must be a resident in the UK and have lived here continuously for the last three years. You must also be free from restrictions with indefinite leave to remain. If you re from the UK you must have lived here continuously for the last three years. This doesn t apply to those serving abroad in the British Armed Forces. Essex Police is a Disability Confident Leader, we: have subjected our Disability Confident self-assessment to external challenge and validation are taking an active leadership role in encouraging and helping other employers on their journey to becoming Disability Confident. Diversity, Equality and Inclusion are central to the values of our organisation. At Essex Police we value and embrace the unique experiences, identities and abilities that each of us bring to our roles. We strive to empower everyone to bring their authentic self openly and safely to work. Through the dedicated commitment of our support networks, DE&I team and wider HR departments, we are on a journey to embed our DE&I commitments, ensuring Essex Police is an employer of choice; where everyone feels included. Essex Police and Kent Police are an equal opportunities employer. Communications may be recorded for monitoring purposes.
Opus Recruitment Solutions
SOC Manager
Opus Recruitment Solutions Gloucester, Gloucestershire
SOC Manager / Hybrid (Gloucester) / 6 months / 400 to 500pd (Inside IR35) I am currently looking for SOC Manager to join a consultancy client of ours on a 6 moth project, requiring you to go onsite in Gloucester 2 times per week. Skills & experience needed: At least 6 years of experience an information/cyber security role focused on security monitoring and analysis Knowledge of IT security solutions (Security Information and Event Management, Cloud Access Security Broker, Data Leakage Prevention, Web Application Firewall, Multi Factor Authentication, Data Rights Management, Identity Access/Privileged Access Management, etc.) At least 3 years of experience in leading teams of varying sizes teams of varying sizes and resource management Extensive experience of working directly with client stakeholders as a single point of contact, managing escalations and driving remediation initiatives. Desirable skills Certifications in public cloud (level of architect, security engineer/specialist) or Security Certifications in CISSP, CISM, CCSP or CCSK, CEH, CISA, Azure Security Engineer, Azure Solution Architect Expert, AWS Solution Architect Associate/Professional Familiarity with industry standards, guidelines, and regulatory compliance requirements related to information security and cloud computing such as GDPR, ISO 27001, Cloud Security Alliance, NIST 800-53, PCI DSS, ISA/IEC 62443, NERC CIP, HIPAA, etc. Knowledge of public cloud environments Azure, AWS or Google Cloud If interested, please apply with your latest CV and I will be in touch to discuss. Best, Connor
13/04/2026
Contractor
SOC Manager / Hybrid (Gloucester) / 6 months / 400 to 500pd (Inside IR35) I am currently looking for SOC Manager to join a consultancy client of ours on a 6 moth project, requiring you to go onsite in Gloucester 2 times per week. Skills & experience needed: At least 6 years of experience an information/cyber security role focused on security monitoring and analysis Knowledge of IT security solutions (Security Information and Event Management, Cloud Access Security Broker, Data Leakage Prevention, Web Application Firewall, Multi Factor Authentication, Data Rights Management, Identity Access/Privileged Access Management, etc.) At least 3 years of experience in leading teams of varying sizes teams of varying sizes and resource management Extensive experience of working directly with client stakeholders as a single point of contact, managing escalations and driving remediation initiatives. Desirable skills Certifications in public cloud (level of architect, security engineer/specialist) or Security Certifications in CISSP, CISM, CCSP or CCSK, CEH, CISA, Azure Security Engineer, Azure Solution Architect Expert, AWS Solution Architect Associate/Professional Familiarity with industry standards, guidelines, and regulatory compliance requirements related to information security and cloud computing such as GDPR, ISO 27001, Cloud Security Alliance, NIST 800-53, PCI DSS, ISA/IEC 62443, NERC CIP, HIPAA, etc. Knowledge of public cloud environments Azure, AWS or Google Cloud If interested, please apply with your latest CV and I will be in touch to discuss. Best, Connor
Adecco
MEM Laptop Refresh Incident Call Handler
Adecco Kidlington, Oxfordshire
Job Advertisement: MEM Laptop Refresh Incident Call Handler Location: Kidlington Contract Type: Temporary Daily Rate: 150.00 per day Umbrella Working Pattern: Full Time, Monday to Friday 37 hours per week Driving Required: Yes Are you a tech enthusiast with a knack for problem-solving? Do you thrive in dynamic environments where you can make a real difference? If so, we have an exciting opportunity for you! Our client is seeking a dedicated MEM Laptop Refresh Incident Call Handler to join their vibrant Service Desk team. About the Role: As a Service Desk Analyst, you will play a crucial role in ensuring that end users receive top-notch support and guidance. Your main responsibilities will include: Incident Resolution: Analyse , diagnose, and resolve incidents in line with ITIL v3 Incident Management processes,ensuring adherence to service level agreements. Communication: Keep users and ICT functions updated on incident statuses, providing clear and effective communication throughout the process. Collaboration: Engage with other ICT technical support functions to facilitate swift incident resolution and reach service level targets. Customer Satisfaction: Take ownership of incidents and service requests, striving for high customer satisfaction ratings through excellent service delivery. Key Responsibilities: Provide expert support and guidance to users experiencing technical issues. Collaborate with the wider ICT team to share best practices and enhance service delivery. Manage and maintain effective communication channels between users and ICT. Act as a service recovery manager for high-priority incidents, ensuring business continuity. What We're Looking For: To succeed in this role, you should possess: A solid educational background with ITIL v2 or v3 knowledge or qualification. Experience in a service desk or technical environment. Exceptional communication skills, both written and oral, with a customer-focused approach. Strong problem-solving skills and the ability to think logically in fast-paced situations. A commitment to ongoing professional development. Why Join Us? Work in a supportive and collaborative environment where your contributions matter. Be part of a team that values flexibility, adaptability, and teamwork. Ready to Take the Next Step? If you are enthusiastic about technology and eager to help others, we want to hear from you! Apply today to join our client's dynamic team as a MEM Laptop Refresh Incident Call Handler Don't miss out on this fantastic opportunity to grow your career in IT! Let's make technology work for everyone-together! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
13/04/2026
Seasonal
Job Advertisement: MEM Laptop Refresh Incident Call Handler Location: Kidlington Contract Type: Temporary Daily Rate: 150.00 per day Umbrella Working Pattern: Full Time, Monday to Friday 37 hours per week Driving Required: Yes Are you a tech enthusiast with a knack for problem-solving? Do you thrive in dynamic environments where you can make a real difference? If so, we have an exciting opportunity for you! Our client is seeking a dedicated MEM Laptop Refresh Incident Call Handler to join their vibrant Service Desk team. About the Role: As a Service Desk Analyst, you will play a crucial role in ensuring that end users receive top-notch support and guidance. Your main responsibilities will include: Incident Resolution: Analyse , diagnose, and resolve incidents in line with ITIL v3 Incident Management processes,ensuring adherence to service level agreements. Communication: Keep users and ICT functions updated on incident statuses, providing clear and effective communication throughout the process. Collaboration: Engage with other ICT technical support functions to facilitate swift incident resolution and reach service level targets. Customer Satisfaction: Take ownership of incidents and service requests, striving for high customer satisfaction ratings through excellent service delivery. Key Responsibilities: Provide expert support and guidance to users experiencing technical issues. Collaborate with the wider ICT team to share best practices and enhance service delivery. Manage and maintain effective communication channels between users and ICT. Act as a service recovery manager for high-priority incidents, ensuring business continuity. What We're Looking For: To succeed in this role, you should possess: A solid educational background with ITIL v2 or v3 knowledge or qualification. Experience in a service desk or technical environment. Exceptional communication skills, both written and oral, with a customer-focused approach. Strong problem-solving skills and the ability to think logically in fast-paced situations. A commitment to ongoing professional development. Why Join Us? Work in a supportive and collaborative environment where your contributions matter. Be part of a team that values flexibility, adaptability, and teamwork. Ready to Take the Next Step? If you are enthusiastic about technology and eager to help others, we want to hear from you! Apply today to join our client's dynamic team as a MEM Laptop Refresh Incident Call Handler Don't miss out on this fantastic opportunity to grow your career in IT! Let's make technology work for everyone-together! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

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