Business Analyst

  • Uniting Ambition
  • Wollaston, Northamptonshire
  • 02/04/2026
Full time Information Technology Telecommunications Management Business Analyst Testing CRM

Job Description

Business Analyst

Northamptonshire (Hybrid x Once/ Twice weekly office visits)

£50,000 £60,000 + Benefits.

The Business

This organisation is a recognised market leader in the UK, operating primarily within the property sector. They deliver a diverse range of property services, supporting communities across multiple regions.

The Opportunity

The business is currently undertaking a large-scale transformation and continuous improvement programme, with significant investment in modernising systems, processes and ways of working.

You will be delivering key business change initiatives, including technology implementations and operational efficiency improvements.

There are several enterprise platforms currently being introduced, so you will have a high level of variety and the opportunity to contribute to impactful, organisation-wide change.

Key Responsibilities

  • Support the development of business cases
  • Gather requirements through workshops, interviews, and stakeholder engagement
  • Analyse, prioritise, and clearly define requirements
  • Create process maps and system models
  • Translate business needs into user stories, use cases, and acceptance criteria
  • Maintain clear, organised documentation aligned to business and technical goals
  • Ensure requirements are traceable through delivery and testing
  • Collaborate with teams in Agile and/or Waterfall environments
  • Support governance, compliance, and data standards
  • Assess the impact of change across processes, systems, and people
  • Contribute to change readiness and training needs
  • Support benefits tracking and value realisation
  • Participate in reviews and continuous improvement

Essential:

  • Strong communication and stakeholder management skills
  • Ability to work effectively and manage competing priorities
  • Experience with tools such as JIRA, Confluence, Visio, and MS Office
  • Ability to bridge business and technical teams
  • Process modelling and visualisation skills
  • Proven experience as a Business Analyst in project or programme environments
  • Good understanding of delivery methodologies and project lifecycles
  • Ability to produce clear, structured documentation
  • Experience influencing stakeholders at all levels
  • Exposure to benefits tracking and outcome measurement
  • Experience working in complex, multi-disciplinary environments

Desirable:

  • Background within regulated or public-facing sectors
  • Experience with enterprise systems such as CRM or ERP platforms (Salesforce or D365 in particular)
  • Familiarity with data analysis or reporting tools
  • Business Analysis or delivery qualifications (BA Practitioner / PRINCE2)

If this sounds of interest and you would like to find out more details, please apply now. (Interviews to resume after the Easter period)