Senior Business Change Lead

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Job Title: Senior Business Change Lead

Location: Warwick / Hybrid - two days on site Monday & Thursday

Duration: 6 months with scope to extend

Overview

At the heart of the UK's critical national infrastructure within the utilities sector, the organisation delivers essential services that power homes, businesses, and the wider economy. As the network evolves to meet future demands, cyber security is vital to ensuring resilience, safety, and reliability.

Within the Cyber Security Programme, the Senior Business Change Lead shapes, leads, and delivers business change activities that enable the successful adoption of new controls, processes, and ways of working. The role ensures that change is effectively embedded and transitioned into business-as-usual operations.

Key Responsibilities:

Change Leadership & Strategy

• Lead and own the delivery of business change management across the cyber security programme, ensuring consistency, quality, and alignment with best practice.
• Develop and implement change strategies to support adoption of new processes, controls, and technologies.
• Champion the value of business change across the programme and wider organisation to drive engagement and buy-in.

Programme Delivery

• Deliver high-quality change outcomes across multiple concurrent projects within the programme.
• Work closely with Programme Managers, Project Managers, Sponsors, and SMEs to integrate change activities into overall delivery plans.
• Ensure change activities are embedded within project lifecycles from initiation through to handover.

Stakeholder Engagement & Impact Management

• Conduct business impact assessments, change readiness evaluations, and define go/no-go criteria.
• Influence and engage a broad range of stakeholders across business and technical teams.
• Coordinate and support change agents to drive adoption across impacted areas.

Training & Adoption

• Design and coordinate training strategies and plans to support new ways of working.
• Ensure smooth transition into business-as-usual through effective knowledge transfer and adoption tracking.

Continuous Improvement & Assurance

• Apply structured methodologies, tools, and frameworks to ensure change is measurable, sustainable, and effective.
• Collaborate across internal and external teams to align change activities with programme goals.
• Monitor and assure the effectiveness of change interventions and adjust as needed.

Skills & Experience:

Change & Leadership

• Significant experience leading business change within large, complex programmes.
• Proven ability to influence senior stakeholders and drive behavioural change.
• Strong understanding of change management frameworks (e.g. Prosci, ADKAR or similar).

Delivery & Execution

• Demonstrated experience developing and delivering end-to-end business change plans.
• Experience working across multiple projects and managing competing priorities.
• Strong problem-solving capability with the ability to navigate ambiguity and complexity.

Stakeholder & Communication

• Excellent communication and interpersonal skills, with experience engaging diverse stakeholder groups.
• Ability to translate technical change (e.g. cyber security controls) into business impact.

Technical / Tools

• Experience working in large-scale transformation or cyber/digital programmes.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).

Apply Now!

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