231 jobs found

Airband is looking for a Virtualisation Engineer in West Midlands to design, implement, and support our virtualisation and compute infrastructure. This role involves working closely with network, security, and systems teams to ensure high availability and resilience. You will manage VMware and Proxmox environments, ensuring optimal performance and security. The successful candidate will deepen their expertise in operational support and contribute to our technology strategy. The position offers flexibility with pay and benefits.

Role: Senior Site Reliability Engineer (SRE) - Kubernetes / OpenShift Location: Remote - UK (possible paid occasional travel to TIG Secure site locations as required) Job Type: Full-time, Permanent (37.5 hours) Salary: Competitive + benefits + package Security Clearance Requirements Please note that holding a current Security Clearance is not essential at the time of application, but eligibility is required. This role requires the successful candidate to be eligible for Security Check (SC) clearance. To meet this requirement, applicants must: Have the right to work in the UK Have lived in the UK continuously for the past 5 years Not have spent more than 6 months outside the UK in total during that period Be willing to undergo security vetting as part of the onboarding process About You You're an experienced SRE, Platform Engineer or Cloud Engineer with strong hands on experience running Kubernetes in production environments. You're comfortable working across Linux, Kubernetes, cloud native tooling, automation, observability, CI/CD and infrastructure as code. You understand that reliability, security and operational maturity are critical to how modern platforms support engineering teams and customer facing services. You enjoy treating infrastructure as a product, automating repeatable work, improving resilience, and building platforms that other engineers can rely on. You're calm under pressure, methodical during incidents, and able to turn operational challenges into long term improvements. You may have worked in a regulated, secure, government, defence, financial services, telecoms, managed services or cloud native environment, but most importantly you have operated Kubernetes at depth and understand the realities of production ownership. You're a senior individual contributor who can mentor others, influence engineering practice, and provide technical authority without needing formal line management responsibility. About the Role We're looking for a Senior Site Reliability Engineer (SRE) to help operate, harden and mature our production OKD / Kubernetes platforms. This is a hands on engineering role focused on reliability, automation, observability, GitOps, CI/CD and secure platform operations. You'll work across the full stack, from bare metal and virtualisation through to Kubernetes control plane operations, ingress, identity, monitoring, developer platform tooling and application delivery. The role will play a key part in improving the operational maturity of our platform estate, supporting the migration from VMware to KVM, strengthening GitOps and CI/CD practices, and helping ensure our platforms remain secure, scalable and aligned to the needs of regulated customer environments. You'll work closely with platform, application, AI, networking, security, QA and architecture teams to build reliable foundations that enable other engineering teams to deliver safely and at pace. This is not a ticket handling role. It is a senior engineering position where you'll be expected to own problems, drive improvements, and help shape how TIG operates critical cloud native infrastructure. About the Team You'll be joining our Cloud team, working closely with Platform Engineering and wider engineering teams responsible for the foundational platforms on which TIG's services run. This is a great opportunity to join a small, senior technical environment where you can have direct ownership, meaningful influence, and visibility across modern platform engineering, Kubernetes, automation, observability, security and cloud native delivery. Key Responsibilities Operate, harden and extend production OpenShift / OKD / Kubernetes clusters across on premises and hybrid environments. Support the migration from VMware to KVM, helping modernise the underlying compute and storage layer. Own and improve CI/CD processes across the full lifecycle of platform and application components. Work with platform and application engineers to support cloud native delivery using tools such as Helm and Kustomize. Develop and mature GitOps deployment practices using tools such as Argo CD or Flux. Maintain and improve core platform services including identity, ingress, observability, certificate management, service mesh and container registry capabilities. Build and operate observability across logs, metrics, traces, alerting, SLOs and error budgets. Improve platform hardening in line with secure and regulated environment requirements, including network policy, SELinux, image provenance, secret management and audit. Automate repeatable operational tasks using tools such as Ansible, Terraform, Helm, Kustomize, Go, Python or equivalent technologies. Lead incident response activity, support blameless post mortems and drive systemic fixes. Partner with networking and security teams on platform integration, segmentation, load balancing and accreditation evidence. Create and maintain clear technical documentation, runbooks, design notes and operational guidance. Mentor other engineers and act as a senior technical authority across cloud and Kubernetes operations. Participate in an on call rota, with appropriate compensation. Success in This Role Looks Like A more reliable, secure and measurable production Kubernetes estate. Improved platform observability, with meaningful alerting, SLOs and trend data that engineering teams actively use. Progress against the VMware to KVM migration, with a clear and automated path for the underlying infrastructure layer. A mature GitOps approach covering platform and application components, including rollback, drift detection and operational control. Improved CI/CD practices that help teams move at pace while considering security, QA and compliance earlier in the lifecycle. Well documented, supportable and scalable platform services. Stronger incident response, clearer runbooks and post mortems that lead to real operational improvements. Recognition as a technical authority for Kubernetes, cloud and platform operations across the organisation. What We're Looking For We're looking for a Senior Site Reliability Engineer (SRE) with strong experience operating production Kubernetes environments. This role is well suited to someone who combines deep technical capability with strong operational discipline. You'll be comfortable taking ownership of complex platform challenges, improving reliability, and working collaboratively across engineering, security, networking and architecture teams. Essential Experience & Skills Strong experience running production Kubernetes environments, not just consuming or deploying into them. Strong Linux fundamentals, including systemd, networking, storage and performance troubleshooting. Experience with at least one Kubernetes distribution such as OKD, OpenShift, vanilla Kubernetes, Rancher, EKS, AKS or GKE. Solid infrastructure as code experience, including Ansible plus Terraform or equivalent, alongside tools such as Helm and Kustomize. GitOps and CI/CD experience managing full application and component lifecycles, using tools such as Argo CD, Flux, GitHub Actions or similar. Prometheus, Grafana, Elastic Stack / LGTM, OpenTelemetry or similar. Experience working with identity and access technologies such as OIDC, SAML, SCIM or Keycloak. Experience with virtualisation or infrastructure platforms such as KVM, libvirt or VMware. Scripting or tooling experience using Go, Python, shell scripting or similar. Strong troubleshooting, problem solving and analytical skills. Experience working in secure, regulated or enterprise scale environments. Strong communication skills, with the ability to produce clear documentation, runbooks, post mortems and technical guidance. Eligible to hold UK SC clearance. Desirable (Not Essential) Specific OpenShift or OKD experience, including operators, MachineConfig or SCCs. Service mesh experience such as Istio or Linkerd. Policy engine experience such as OPA, Gatekeeper or Kyverno. Cloud native application deployment experience using Helm, Terraform, Kustomize or similar. Storage experience such as Ceph, Longhorn, OpenShift Data Foundation or equivalent. Networking experience including BGP, VXLAN, Palo Alto or Juniper technologies. Software supply chain security experience, including SBOMs, image signing, admission control or tools such as Sigstore. Experience operating AI, ML or GPU enabled platforms. CKA, CKAD, CKS, Red Hat certifications or equivalent. Active or recent UK SC clearance. Recognised open source contributions to the Kubernetes ecosystem. Soft Skills & Behaviours Calm, structured and methodical under pressure. Strong written and verbal communication skills. Collaborative working style across platform, development, QA, security, networking and architecture teams. Strong sense of ownership and accountability. Automation first mindset, with a focus on removing repeatable manual work. Able to influence technical practice through evidence, example and credibility. Pragmatic and solutions focused approach to problem solving. Curious about why systems fail, not just how to bring them back online. . click apply for full job details

The Enterprise Engineering team are responsible for a variety of services offered to our customers. These include: Bespoke hardware/software developments to provide customers with the ability to better manage their remote site traffic, and user experience, as part of an NSSLGlobal solution. Meeting with external customers to design on-board vessel and land networks for fleets and remote sites, including bespoke designs, virtualisation, High Availability, traffic prioritisation, integration into existing infrastructure, and ongoing support. Finding off the shelf products/developing in-house products/system design and integration to best suit the needs of our business and our clients, testing/evaluating updates/releases, and adding them into our Product Portfolio The design and management of our global VSAT, Starlink, OneWeb, LTE, & PoP infrastructure and Customer networks, including requirements capture, traffic shaping, traffic acceleration, VoIP and systems management. Who we are: NSSLGlobal Group is a leading independent provider of project engineering, satellite communications, IT management and systems integration. With 56 years of experience in government and maritime mobility, NSSLGlobal delivers best-in-class maritime technology and satellite solutions primarily across Geostationary and Low Earth Orbit networks, partnering with major satellite operators and wide supply chain of manufacturers. NSSLGlobal provides assured multi-band and multi-constellation satellite solutions for commercial maritime and enterprise customers and for defence, government, responder and humanitarian organisations operating at sea, on land, and in the air. The company supports patrol vessels to oil tankers, coastguard vessels to aircraft carriers - including safety, operational, IT and welfare communications; deployed land forces ranging from embassy staff to recce teams to field headquarters, and specialist aircraft. The group's Norway-based R&D division develops market-competitive IPTV and VSAT technology, including hubs and modems for mobility and fixed applications. Headquartered in the UK, NSSLGlobal employs 250+ staff across Germany, Denmark, Norway, the Netherlands, Sweden, Poland, Singapore and the USA. The company operates with integrity and strong ethical values and holds ISO certifications in ISO 27001, 9001, 14001, 45001, 44001 and 20000-1. Key Tasks To act as in-house Product expert on selected systems and application, keeping abreast of new developments in the IT & Communications industry applicable to NSSLGlobal's markets. To provide accurate and timely technical information or analyses on a variety of engineering investigations. As part of a team to support the design, requirement capture and development of the suite of NSSLGlobal value added services. To produce and maintain detailed technical documentation relating to the new solutions/developments and to work with the Product Management team on ensuring that any new developments are rolled out effectively across the organization. Where required to support the Product Management team and / or the NSSLGlobal Account Managers in dealings with customers on engineering issues, attend meetings and conduct demonstrations in support of Sales. To own, investigate and resolve escalated engineering service issues. If required to participate in a DVB Support Engineer shift rota Lead by example to develop and maintain personal technical expertise in company bespoke products and security best practise. Decision Making & Judgement The job holder will make informed decisions: In resolving conflicting work priorities In judging the most appropriate technology to recommend as NSSLGlobal solutions As to the most efficient resolution of escalated customer issues The job holder will demonstrate: Sound engineering judgement Adaptability and Flexibility in an interesting and demanding work environment An appreciation of commercial issues in all dealings with customers and suppliers. Experience/Skills/Qualifications Qualifications: Degree (2:1) or HND/HNC in IT/Programming/Engineering related area AND/OR at least 3 years equivalent experience Mandatory: A professional and flexible approach Proactive "can do" attitude Analytical mindset Ability to work effectively as part of a team, and independently on your own projects Ability to diagnose complex faults, document, communicate and follow up corrective actions Good knowledge of TCP/IP networking concepts including Routing, Switching, Firewalling, including Layer 7 firewalls Linux (CentOS/Ubuntu, Apache, MySQL) Project planning and delivery experience Asterisk/VoIP platforms Windows Server and VMware intermediate level experience Hardware and/or software systems development and design experience Programming knowledge - Scripting (Bash, Perl) Working knowledge of satellite networks and infrastructure, firewalls and traffic shaping experience. Most Difficult Part of Job Completing Systems Engineering Development and Project work to demanding timescales. Dealing professionally and flexibly with customers and suppliers. Keeping current with the rapid developments in communications and IT.

Job Type: Full-Time 40 hours per week, Monday to Friday. The role requires participation in an on call rota. At Airband, we're building more than broadband networks, we're helping reshape connectivity across the UK. Originally established to tackle the digital divide in rural and underserved communities, Airband has grown into a dynamic broadband provider delivering services through Fibre, Fixed Wireless Access (FWA) and wholesale network partnerships. Role Summary The Virtualisation Engineer is responsible for the design, implementation, support and continuous improvement of Airband's virtualisation and compute infrastructure across on premise data centres, private cloud platforms and hybrid cloud environments. The role will provide operational and engineering support for VMware, Proxmox, Linux, Windows Server and associated infrastructure services, ensuring high levels of availability, resilience, performance and security. The Virtualisation Engineer will work closely with Network, Security, NOC and Systems teams to support business critical platforms, operational tooling and customer facing services. The position requires strong technical capability across virtualisation technologies, operating systems, infrastructure automation, backup and recovery and cloud integration. The successful candidate will contribute to platform strategy, infrastructure modernisation, operational support and service optimisation across Airband's growing technology estate. Responsibilities Infrastructure & Platform Management Support, maintain and optimise existing VMware and Proxmox virtualisation environments. Administer VMware ESXi hosts, clusters, storage and High Availability (HA) configurations. Manage virtual machine lifecycle activities including provisioning, migration, patching, optimisation and decommissioning. Support Linux and Windows Server environments across operational and business platforms. Ensure the stability, performance, resilience and availability of virtualisation and compute infrastructure. Manage and maintain backup, recovery and disaster recovery solutions for virtual platforms and associated services. Monitor platform health, resource utilisation, capacity and performance to proactively identify risks or degradation. Design, build, and implement new infrastructure services and platform capabilities as part of ongoing project delivery. Contribute to infrastructure upgrades, migrations and modernisation initiatives across virtualisation and cloud environments. Support cloud migration projects and hybrid cloud integration activities where required. Assist with Kubernetes platform deployment and operational support activities where applicable. Work collaboratively with Network, Security, NOC and Systems & Engineering teams to deliver integrated infrastructure solutions. Review infrastructure architecture and recommend improvements relating to resilience, scalability, automation, and operational efficiency. Security & Operational Governance Implement and maintain security hardening standards across virtualisation hosts, operating systems and supporting infrastructure. Support vulnerability remediation, patch management and operational security initiatives. Maintain appropriate firewalling and system access controls, including working knowledge of iptables and host based security configuration. Ensure operational compliance with backup, monitoring, documentation and change management standards. Produce and maintain accurate technical documentation, operational procedures, and infrastructure diagrams. Support automation and infrastructure as code initiatives using tools such as Ansible, Puppet, or equivalent technologies. Identify opportunities to improve operational efficiency, reduce manual intervention, and improve service resilience. Support monitoring and alerting improvements to ensure effective operational visibility and service availability. Manage operational cloud expenditure responsibly, ensuring services remain cost effective and aligned to business requirements. Key Skills & Experience Strong hands on experience with VMware vSphere and ESXi environments. Experience administering and supporting Proxmox virtualisation platforms. Strong understanding of networking fundamentals including IP addressing, DHCP, DNS, routing and VLANs. Understanding of infrastructure security principles, system hardening and operational best practices. Working knowledge of iptables, host firewalling and Linux security configuration. Experience supporting High Availability (HA), resilience and disaster recovery solutions. Experience with cloud platforms and hybrid cloud environments, particularly Microsoft Azure. Familiarity with data centre infrastructure environments and operational practices. Experience with monitoring, alerting, backup and recovery platforms. Knowledge of Kubernetes and containerised infrastructure environments desirable. Familiarity with automation and configuration management tools such as Ansible or Puppet. Strong troubleshooting and analytical skills across infrastructure, systems, and platform environments. Excellent documentation, organisational, and communication skills. Ability to work collaboratively across technical teams within a fast paced operational environment. Additional Key Skills Effective time management and prioritisation. Strong problem solving skills. Attention to detail and accuracy. Ability to work independently and collaboratively as part of a wider Airband team. Embraces change, is adaptable and is willing to learn. Customer / user focused mindset. Planning and organisational skills. Competent use of Microsoft 365 tools. Emotional intelligence and professionalism. Qualifications & Professional Knowledge Desirable: Experience working within an ISP or carrier environment. Benefits 25 days of paid leave a year rising to 30 plus bank holidays with service. 5% Airband pension plus a minimum 3% employee contribution. Customer referral bonus - a thank you for every customer you send our way. We offer hybrid working - a mix of working from home and in the office. Free Broadband - If you are in our coverage, you can benefit from free broadband with us! (subject to time served) 20% off your monthly line rental on EE's phone, tablet, SIM only or mobile broadband plans. Cycle to work, Tech scheme, Healthcare and medical insurance. Dental care, and Health cash fund (dependent on the length of service). Airshare (employee discount platform) - discounts on everyday shopping, weekly groceries, holidays, the list is endless - save up to £1,000 a year. Refer a friend reward scheme - a selection of great rewards to choose from. Please note that you are required to have the right to work in the UK and we request satisfactory references as part of our recruitment process. A DBS check may be required for a number of our roles, particularly those that are customer facing. Also, a driving licence may be required for positions that require you to be out in the field as part of the role. Recruitment agency support is not required at this time.

IT Operations SpecialistApplylocations: Crawleytime type: Full timeposted on: Posted 3 Days Agojob requisition id: R26-00334# Job Description Purpose of the role As an IT Operations Specialist at Tokyo Electron Europe, you will work alongside a highly experienced lead server & cloud engineer, providing additional capacity and support to ensure the smooth operation of our back office systems, server, and cloud infrastructure. The role focuses on day to day operational support, maintenance, monitoring, and documentation of server and cloud platforms. It requires hands on technical skills in IT systems, an awareness of cybersecurity practices, and strong problem solving and communication skills. Key Responsibilities 1. Back Office Systems Support a. Working in a small team to provide support for the company's back office IT systems, including servers (primarily Dell) and virtualisation infrastructure (vCenter / VMware).b. Install, configure, and troubleshoot server operating systems (primarily Windows Server, Linux RedHat experience or skills desirable) and related applications, following established standards and procedures.c. Monitor system performance and availability, ensuring optimal operation through proactive maintenance and troubleshooting.d. Support the operation and configuration of the backend Mobile Device Management (MDM) environment (MobileIron and Intune). 2. Cloud Platform Support a. Providing additional support for the day to day operation of cloud infrastructure platforms (Microsoft) under the direction of the Server/Cloud Engineer.b. Assist with cloud resource monitoring, access management, and basic configuration tasks.c. Help ensure cloud environments remain compliant with internal standards and security requirements defined by the InfoSec team.3. Cybersecurity Technical Support (In collaboration with the InfoSec team)a. Support the implementation and operation of cybersecurity technical measures related to server and cloud platforms.b. Assist with endpoint protection, patching, and vulnerability remediation activities as defined by policy.c. Monitor system and security logs and escalate potential security incidents according to defined procedures.4 . Operational Support & Service Management a. Provide back office technical support for server and cloud related incidents and requests via the service desk. Respond to tickets in a timely manner, diagnose issues, and implement solutions within agreed responsibilities.b. Follow incident, change, and escalation processes.c. Assist with employee onboarding and offboarding requests, including user account setup, and handle server access and permissions requests via the service desk. 5. Backup & Disaster Recovery a. Work with the existing team to support backup and disaster recovery solutions protecting critical systems and data.b. Assist with backup monitoring, testing, and recovery activities to ensure business continuity.c. Maintain backup and recovery documentation and procedures. 6. Documentation & Continuous Improvement a. Maintain and update technical documentation, runbooks, and support procedures for server and cloud platforms.b. Identify opportunities to improve stability, standardisation, and operational efficiency in line with local and global directives. Qualifications & Experience Degree or similar qualification in Computer Science, Information Technology, or a related field (or equivalent practical experience). 3+ years' experience in an IT infrastructure, systems administration, or operations support role. Proficiency in managing Windows server environments. Knowledge of Linux environments (such as RedHat) would be an advantage. Basic understanding of: Virtualisation technologies, Cloud computing concepts (IaaS / SaaS), Backup and restore principles. Ability to work methodically and follow defined operational processes. Exposure to Microsoft or other cloud platforms. Awareness of cybersecurity standards and good practices. Excellent problem-solving skills and attention to detail, with the ability to prioritize and manage multiple tasks in a fast-paced environment. Good communication and interpersonal skills, with the ability to work effectively both independently and as part of a team.This role offers an excellent opportunity to join an experienced Infrastructure team, working alongside a highly experienced technical specialist. It is well suited to someone who is ambitious, has some hands on experience, and is keen to further develop their skills in server and cloud technologies within an enterprise environment.Individual pay is determined based on multiple factors, including but not limited to location, experience, skills, job-related knowledge, relevant education, certifications, and/or training. In addition to base salary, we offer (full time regular employees ) a comprehensive benefits package and for certain roles eligibility in our bonus plan and long-term incentives as applicable. The talent advisor can share more details about total compensation for the role in your location during the hiring process.Tokyo Electron Limited (TEL) is an Equal Opportunity Employer (EEO). As such, all qualified applicants will receive consideration for employment regardless of race, colour, religion, belief, sex, national origin, age, disability, gender identity, membership to a traveller community or any other legally protected characteristic. TEL acknowledges that diversity creates an innovative culture and aims to create a workplace where everyone is treated fairly and can succeed based on merit and qualifications.# Subsidiary Tokyo Electron Europe Ltd.

Service Desk Engineer - 2nd line Up to £43,000 plus shift allowance and excellent benefits Milton Keynes, fully office based so must live local! This includes night shifts! Shifts are 4 on 4 off: 7am-7pm and 7pm-7am. (This is likely to be a pattern of days, days, nights) We are looking for individuals who take ownership of their work and are committed to providing excellent customer service. As a Service Desk Engineer, you will be the first point of contact for clients, ensuring they feel supported and confident in your services. Your ability to go above and beyond, keeping the customer at the heart of everything you do, will be crucial in making them feel like they are in safe hands. We value proactive problem solvers who can anticipate client needs and deliver solutions that exceed expectations. A true Generalist role, this will predominantly be 2nd line activities, however, is still very much a client facing role, responding to system events, availability and capacity issues in addition to troubleshooting and problem solving of incidents raised by external customers. You will be part of our clients UK Technical Services Team and will be responding to a variety of incidents and service requests across Storage, Network, Virtualisation, Backup, DR and Microsoft technologies. Responsibilities As Technical Services Engineer, some of your duties will include: Monitor, categorise, set priority of incoming tickets (incident, problem, request) Manage your daily schedule by working through service dashboards and prioritising tickets Event monitoring and perform initial triage on Network, Compute, Storage, VMware, Backup & DR infrastructure Communication with customers as required; keeping them informed Identify trending and patterns to initiate Problem Management Support of Internal IT onboarding Qualifications Customer focused with excellent interpersonal skills Willingness to go above and beyond and take ownership Good knowledge of VMware/Horizon/VDI or equivalent Familiar with all Microsoft technologies - Desktop OS, Server OS, Hyper V, Active Directory, Exchange; background in Cloud technologies - Azure, Microsoft 365, AWS Experience of working within a Managed Services environment or a similarly structured (ITIL) based organisation is desirable but not essential One of CCNA, VCP, NCDA is desirable Can do attitude and willingness to collaborate; team player mindset Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

What You'll Be Doing Own server infrastructure (Windows/Linux) across a multi site environment Deliver 2nd/3rd line support for complex incidents and escalation Manage virtualisation platforms (VMware / Hyper V) Maintain backup, disaster recovery & business continuity strategies Ensure system security, patching & compliance across all servers Build and optimise file, print & storage services Support project rollouts, migrations & infrastructure upgrades Troubleshoot deeply - from OS to hardware to network layers Deep understanding of: Strong server engineering experience (Windows Server + Linux) Solid virtualisation expertise (VMware / Hyper V) Storage, backup & restore processes Patch management & system security Networking fundamentals (TCP/IP, DNS, DHCP) Proven ability to debug complex infrastructure issues end to end Experience working in high availability / mission critical environments Confident delivering 3rd line support and owning incidents Experience with enterprise server hardware (maintenance, upgrades, replacements) Familiarity with Azure / Microsoft ecosystem Working knowledge of ITIL practices and service management Experience in regulated environments (e.g. healthcare or similar) Relevant certifications (Microsoft, VMware, CompTIA or equivalent experience) What Makes This Role Different You'll be a key technical authority, not just a ticket resolver Exposure to enterprise scale infrastructure across multiple sites Real impact: your work supports critical services Involvement in disaster recovery, security, and infrastructure strategy Opportunity to shape and improve systems, not just maintain them Rates depend on experience and client requirements

Service Desk Engineer - 2nd line Up to £43,000 plus shift allowance and excellent benefits Milton Keynes, fully office based so must live local! This includes night shifts! Shifts are 4 on 4 off: 7am-7pm and 7pm-7am. (This is likely to be a pattern of days, days, nights) We are looking for individuals who take ownership of their work and are committed to providing excellent customer service. As a Service Desk Engineer, you will be the first point of contact for clients, ensuring they feel supported and confident in your services. Your ability to go above and beyond, keeping the customer at the heart of everything you do, will be crucial in making them feel like they are in safe hands. We value proactive problem solvers who can anticipate client needs and deliver solutions that exceed expectations. A true Generalist role, this will predominantly be 2nd line activities, however, is still very much a client facing role, responding to system events, availability and capacity issues in addition to troubleshooting and problem solving of incidents raised by external customers. You will be part of our clients UK Technical Services Team and will be responding to a variety of incidents and service requests across Storage, Network, Virtualisation, Backup, DR and Microsoft technologies. As Technical Services Engineer, some of your duties will include: Monitor, Categorise, set priority of incoming tickets (incident, problem, request) Manage your daily schedule by working through service dashboards and prioritising tickets Event Monitoring and perform initial triage on Network, Compute, Storage, VMware, Backup & DR infrastructure Communication with customers as required; keeping them informed Identify trending and patterns to initiate Problem Management Support of Internal IT onboarding What are we looking for? Customer focused with excellent interpersonal skills Willingness to go above and beyond and take ownership Good knowledge of VMware/Horizon/VDI or equivalent Familiar with all Microsoft technologies - Desktop OS, Server OS, Hyper-V, Active Directory, Exchange Background in Cloud technologies - Azure, Microsoft 365, AWS Experience of working within a Managed Services environment or a similarly structured (ITIL) based organisation is desirable but not essential One of CCNA, VCP, NCDA is desirable. Can do attitude and willingness to collaborate; team player mindset. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

Senior Infrastructure Engineer - MOD / Defence / SC Cleared Outside IR35 - £550-600 per day - Long projects Farnborough - onsite Contract role for a senior level infrastructure engineer, who is a self-starter, can lead projects and adaptable to different technologies within a secure / defence environment. You will need to have active Security Clearance (SC) and be on site in Farnborough 5 days per week. You will need to have demonstrable experience and deep knowledge of the following: Windows Server / Domain Services - strong understanding of AD, GPOs, domain architecture. VMware - hands on experience with VCF, NSX, vCenter, SAN integration, and ESXi. Hyper V - practical exposure to virtualisation management and configuration. PKI / Encryption - understanding of certificate services, key management, and secure communication. Networking - switch configuration, VLANs (including SAN related VLANs), routing fundamentals. Linux - operational capability across common distributions. Infrastructure as Code (IaC) & Automation - experience with tools such as Terraform, Ansible, or similar. There is long project potential, Outside IR35 and ready to hire. Projects are typically the innovative or emerging projects with the MOD.

Ci Wales Regional Technical Solutions Lead Location: Ystrad Mynach, with travel to other UK locations and customer sites Business Unit: Ci Wales Reporting Line: Ci Wales Business Unit Manager Package: Basic salary, LTIP and sales incentive Clearance: No clearance required This is a rare opportunity to take the technical lead for a growing regional business with national backing. You will help shape infrastructure and software solutions that solve real customer challenges across Wales, working with both public and private sector organisations. If you combine strong technical judgement with commercial awareness, this role offers the chance to influence strategy, support growth, and become a trusted voice for customers, partners and colleagues. Role Summary As the Ci Wales Regional Technical Solutions Lead, you will lead the design of infrastructure and software solutions for customers across the region. Acting as the senior technical point of contact during the sales process, you will work closely with account managers, vendors and partners to develop high-quality solutions, strengthen the regional portfolio, and help customers make confident technology decisions. What you'll do Solution strategy and design Translate customer challenges into clear technical solutions and measurable business outcomes Lead the design and proposal phase for infrastructure and software opportunities Produce solutions that are resilient, practical, commercially sound, and aligned to customer requirements Support the development of a strong regional portfolio across infrastructure and software Commercial and bid support Lead technical responses for RFPs, RFIs and RFQs Build strong equivalency arguments where specifications limit customer choice or restrict competition Work with account managers to support new business opportunities and strengthen customer proposals Help position Centerprise solutions clearly and credibly throughout the sales cycle Customer, vendor and partner engagement Act as the technical lead for account managers, vendors, partners and customers across the region Deliver presentations and technical discussions for both senior stakeholders and technical teams Build effective working relationships with key vendors and partners, including Lenovo, Microsoft and Aruba Provide expert guidance that helps customers understand the value and fit of proposed solutions Market insight and portfolio development Keep up to date with market trends, competitive developments and changing customer requirements Use insight from areas such as cloud, AI-ready infrastructure and procurement policy to inform strategy Help ensure the regional offer remains relevant, competitive and aligned with customer demand Contribute ideas that strengthen Centerprise's technical position in Wales What success looks like Customers receive well-designed solutions that clearly address their technical and business priorities The Wales region builds a stronger pipeline of high-value infrastructure and software opportunities Tender responses are technically robust, commercially credible and competitive Account managers, partners and customers see you as a trusted technical leader The regional portfolio develops in line with market demand and supports sustainable growth Technical communication is clear, persuasive and tailored to both executive and specialist audiences What you'll bring Core experience At least 5 years of relevant experience in technology design, communications, or infrastructure Proven experience designing technical solutions Experience supporting or leading technical sales opportunities Experience gained within public sector IT leadership or presales engineering would be particularly valuable Technical capability Broad knowledge of modern infrastructure across on-premises, public cloud and hybrid environments Knowledge of virtualisation technologies, including VMware and Hyper V, with awareness of containerisation, such as Kubernetes Understanding of networking fundamentals, including Ethernet, TCP/IP, NAC and 802.1x Knowledge of cloud transition and cloud native architectures across Azure, AWS or GCP Ability to explain complex technical subjects clearly to different audiences Strong documentation skills, including technical proposals, white papers and presentation material Behaviours and approach Commercially aware, with the ability to connect technical design to customer outcomes Confidently influencing stakeholders and presenting a clear point of view Collaborative in approach, with the ability to work closely with account managers, vendors and partners Curious, forward-thinking and motivated by innovation Committed to high standards, strong customer focus, and delivering results Aligned with Centerprise values, including customer centricity, success, dedication, courage and commitment Bid leadership experience Current technical certifications such as Cisco, Microsoft or Lenovo Centerprise is a well-established UK technology provider with over 40 years of experience delivering infrastructure, cloud, managed services, and lifecycle solutions. It combines the strength of a national organisation with the agility of a growing business, supporting public and private sector customers across the UK. For this role, that means: A genuine opportunity to shape the technical direction of the Wales region The autonomy to influence regional growth while drawing on national capability and established partnerships Exposure to a broad customer base across both public and private sectors A role that combines technical leadership, customer engagement and commercial impact Competitive basic salary LTIP Pension Electric vehicle salary sacrifice scheme, subject to eligibility criteria SAGE Employee Benefits Scheme Private Medical Insurance Death in Service Work-life balance 25 days holiday, rising to 28 days after 5 years of service Out of town offices with free parking A varied role with customer and partner engagement across the region Our culture At Centerprise, people are trusted to take ownership, contribute ideas, and make a meaningful impact. We value commitment, collaboration, innovation and customer focus, and we support ambitious people who want to grow their careers while helping shape the future of the business. Apply now If you are ready to bring your technical expertise, commercial awareness and strategic thinking to a role with real influence, we would like to hear from you. Apply now and help shape the next stage of growth for Ci Wales.