Position
Why this Role Exists
Scaling our long tail software distribution business is one of our strategic growth initiatives, and we are motivated and determined to build upon our current services and delivery capabilities that help Enterprise Resellers and Global System Integrators effectively and consistently capture long tail software sales within their largest enterprise customers.
To address this growing market opportunity, we are hiring a Sales Director, Long Tail Software, to take ownership of QBS’s Long Tail Software sales strategy across EMEA. This is a unique, high-impact, individual contributor role of strategic importance to the Group, and reports directly to the Group CRO.
This role will bring together your skills and passion for sales, marketing, and product development and will require tight collaboration with the CRO and local sales leaders to build and execute the go-to-market strategy, and take responsibility for messaging, collateral and programs that fully enable the sales organisation to position QBS as the leader in enterprise software solutions.
As a Sales Director at our Ealing London offices you will:
Setting the Strategy
Shape and articulate a compelling vision for the future of Enterprise Software delivery, keeping ahead of market trends and evolving needs of our partners
Own the development and continuous improvement of our long tail software offerings, working with product IT, and the Sales and Marketing teams to ensure the best market fit
Leading the transition from MVP Pilot to BIC, with a scalable, repeatable process that can be rolled out across our regions
Build a Sales and Marketing engagement plan for the EMEA region that enables our staff and activates our online presence
Build a sales program and supporting playbooks that will motivate Enterprise Resellers and GSIs to consolidate their long tail software spend through our software delivery platform
Develop and execute the plan to capture 100% of Long Tail Spend in our Enterprise Resellers and GSIs across EMEA
Identify and target the top 100 large Enterprises across EMEA, and work with aligned Enterprise Resellers to translate their procurement challenges into QBS service offerings
Driving Pipeline and Sales
Develop tools, playbooks and training materials to enable and motivate internal and sales as well as partner sales teams to sell long tail software solutions
Identify new business opportunities and secure strategic software supply contracts across the Enterprise Partner base
Identify and activate co-sell motions with our Enterprise Resellers and GSIs, and develop service offerings that best fit our strategic partners' requirements and objectives
Translate enterprise customer requirements into QBS portal enhancements to simplify procurement, accelerate order processing bring new capabilities to our systems, processes and online portals
Platform Innovation and Operational Excellence
Work closely with product and IT teams to enhance QBS portal capabilities, simplifying procurement search and procurement workflows, bringing rich and enhanced capabilities to our digital procurement systems
Partnership & Ecosystem Development
Build new partnerships with GSIs and deepen relationships with Enterprise Resellers
Create strong and differentiated messaging, collateral and digital content to maximise QBS brand awareness
Create a value proposition that is clear and compelling for internal sales teams and the target markets
Work with the HSM Alliances leader to create unique and powerful offerings that drive marketplace transactions at high volume
What Success Looks Like
Establish QBS as a thought leader in the delivery of enterprise software solutions, through strategy innovation, unique and compelling messaging and market presence
Build and Execution of the sales enablement program across the EMEA region
Exceed ambitious revenue and annual profit targets for the region
Grow our partnerships with Enterprise Resellers and GSIs across the region
Expand QBS’s long tail software delivery footprint across all our regions
Requirements
What You’ll Bring
As the driving force behind QBS’s enterprise software vision, you will blend sales, product, and sales and marketing leadership, empowering you to shape strategy, build market-leading offerings, and inspire QBS teams across EMEA.
Experience
Experience in end-user software sales, especially long tail procurement
Deep understanding of enterprise procurement processes and workflows
Strong sales and marketing know-how
Experience in taking as-a-service products to market
Commercial Skills
Commercial know-how around the software market, pricing models, negotiations, and enterprise procurement workflows.
Market Knowledge
Deep understanding of the software marketplace, especially the UK, France and DACH regions.
Knowledge and ideally established relationships with Enterprise Reseller and GSI’s
Preferred Qualifications
10+ years in software distribution, channel sales, and enterprise end-user sales
Open to applications from ambitious, creative people with the ability to drive change
Other information
Benefits:
Attractive salary
Commission OTE
Excellent contributory pension scheme
Private Medical Insurance
Healthcare scheme
Cycle To Work scheme
Life Cover
Online retail discounts
Full training and development programme
Mentoring opportunities
Opportunities for promotion and career progression
The role is office-based, candidates should therefore have a reasonable commute to our Ealing London office. Working hours 9.00am – 5.30pm Monday to Friday.
23/03/2026
Full time
Position
Why this Role Exists
Scaling our long tail software distribution business is one of our strategic growth initiatives, and we are motivated and determined to build upon our current services and delivery capabilities that help Enterprise Resellers and Global System Integrators effectively and consistently capture long tail software sales within their largest enterprise customers.
To address this growing market opportunity, we are hiring a Sales Director, Long Tail Software, to take ownership of QBS’s Long Tail Software sales strategy across EMEA. This is a unique, high-impact, individual contributor role of strategic importance to the Group, and reports directly to the Group CRO.
This role will bring together your skills and passion for sales, marketing, and product development and will require tight collaboration with the CRO and local sales leaders to build and execute the go-to-market strategy, and take responsibility for messaging, collateral and programs that fully enable the sales organisation to position QBS as the leader in enterprise software solutions.
As a Sales Director at our Ealing London offices you will:
Setting the Strategy
Shape and articulate a compelling vision for the future of Enterprise Software delivery, keeping ahead of market trends and evolving needs of our partners
Own the development and continuous improvement of our long tail software offerings, working with product IT, and the Sales and Marketing teams to ensure the best market fit
Leading the transition from MVP Pilot to BIC, with a scalable, repeatable process that can be rolled out across our regions
Build a Sales and Marketing engagement plan for the EMEA region that enables our staff and activates our online presence
Build a sales program and supporting playbooks that will motivate Enterprise Resellers and GSIs to consolidate their long tail software spend through our software delivery platform
Develop and execute the plan to capture 100% of Long Tail Spend in our Enterprise Resellers and GSIs across EMEA
Identify and target the top 100 large Enterprises across EMEA, and work with aligned Enterprise Resellers to translate their procurement challenges into QBS service offerings
Driving Pipeline and Sales
Develop tools, playbooks and training materials to enable and motivate internal and sales as well as partner sales teams to sell long tail software solutions
Identify new business opportunities and secure strategic software supply contracts across the Enterprise Partner base
Identify and activate co-sell motions with our Enterprise Resellers and GSIs, and develop service offerings that best fit our strategic partners' requirements and objectives
Translate enterprise customer requirements into QBS portal enhancements to simplify procurement, accelerate order processing bring new capabilities to our systems, processes and online portals
Platform Innovation and Operational Excellence
Work closely with product and IT teams to enhance QBS portal capabilities, simplifying procurement search and procurement workflows, bringing rich and enhanced capabilities to our digital procurement systems
Partnership & Ecosystem Development
Build new partnerships with GSIs and deepen relationships with Enterprise Resellers
Create strong and differentiated messaging, collateral and digital content to maximise QBS brand awareness
Create a value proposition that is clear and compelling for internal sales teams and the target markets
Work with the HSM Alliances leader to create unique and powerful offerings that drive marketplace transactions at high volume
What Success Looks Like
Establish QBS as a thought leader in the delivery of enterprise software solutions, through strategy innovation, unique and compelling messaging and market presence
Build and Execution of the sales enablement program across the EMEA region
Exceed ambitious revenue and annual profit targets for the region
Grow our partnerships with Enterprise Resellers and GSIs across the region
Expand QBS’s long tail software delivery footprint across all our regions
Requirements
What You’ll Bring
As the driving force behind QBS’s enterprise software vision, you will blend sales, product, and sales and marketing leadership, empowering you to shape strategy, build market-leading offerings, and inspire QBS teams across EMEA.
Experience
Experience in end-user software sales, especially long tail procurement
Deep understanding of enterprise procurement processes and workflows
Strong sales and marketing know-how
Experience in taking as-a-service products to market
Commercial Skills
Commercial know-how around the software market, pricing models, negotiations, and enterprise procurement workflows.
Market Knowledge
Deep understanding of the software marketplace, especially the UK, France and DACH regions.
Knowledge and ideally established relationships with Enterprise Reseller and GSI’s
Preferred Qualifications
10+ years in software distribution, channel sales, and enterprise end-user sales
Open to applications from ambitious, creative people with the ability to drive change
Other information
Benefits:
Attractive salary
Commission OTE
Excellent contributory pension scheme
Private Medical Insurance
Healthcare scheme
Cycle To Work scheme
Life Cover
Online retail discounts
Full training and development programme
Mentoring opportunities
Opportunities for promotion and career progression
The role is office-based, candidates should therefore have a reasonable commute to our Ealing London office. Working hours 9.00am – 5.30pm Monday to Friday.
Full job description Business Development Director (Building Services/ Engineering) Romsey, Hampshire (Office / Field-Based) £95,000 - £100,000 (OTE £120k+) + Bonus + Private Healthcare + Progression Are you a senior Business Development professional with experience in building services, FM, or engineering, looking for a high-impact role where you can drive growth, win major contracts, and shape the future of a business? On offer is the opportunity to join a forward-thinking, growing organisation in a strategically critical role, where you will take ownership of new business across Projects and Planned Preventive Maintenance (PPM). This is a leadership position with real influence, offering progression into senior commercial leadership while driving significant revenue growth. In this role, you will identify and win high-value opportunities across key sectors including healthcare, defence, commercial, and manufacturing. You will build and manage a strong pipeline, lead client engagement and bid activity, and play a key role in shaping sales strategy and expanding market presence. This role would suit a Business Development Director, Head of Sales, or Senior Business Development Manager from a building services, FM, or engineering background, looking for a strategic, high-value role with leadership responsibility and strong earning potential. The Role Drive new business across Projects and PPM services Build and convert a high-value pipeline through networking and partnerships Lead bids, proposals, and client presentations Develop regional sales strategy and support team performance Office & field-based role (Romsey / UK travel) The Person Proven business development experience in building services / FM / engineering Strong network and ability to win high-value contracts Leadership experience managing or mentoring teams Strategic mindset with a hands-on approach to winning business Full UK Driving Licence Ref:(phone number removed) Key Words: Business Development Director, Head of Sales, FM, Facilities Management, Building Services, Engineering Sales, Commercial Director, Hampshire, Romsey If you are interested in this role, click 'Apply Now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set. Peopleforge Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website and provided upon application.
02/04/2026
Full time
Full job description Business Development Director (Building Services/ Engineering) Romsey, Hampshire (Office / Field-Based) £95,000 - £100,000 (OTE £120k+) + Bonus + Private Healthcare + Progression Are you a senior Business Development professional with experience in building services, FM, or engineering, looking for a high-impact role where you can drive growth, win major contracts, and shape the future of a business? On offer is the opportunity to join a forward-thinking, growing organisation in a strategically critical role, where you will take ownership of new business across Projects and Planned Preventive Maintenance (PPM). This is a leadership position with real influence, offering progression into senior commercial leadership while driving significant revenue growth. In this role, you will identify and win high-value opportunities across key sectors including healthcare, defence, commercial, and manufacturing. You will build and manage a strong pipeline, lead client engagement and bid activity, and play a key role in shaping sales strategy and expanding market presence. This role would suit a Business Development Director, Head of Sales, or Senior Business Development Manager from a building services, FM, or engineering background, looking for a strategic, high-value role with leadership responsibility and strong earning potential. The Role Drive new business across Projects and PPM services Build and convert a high-value pipeline through networking and partnerships Lead bids, proposals, and client presentations Develop regional sales strategy and support team performance Office & field-based role (Romsey / UK travel) The Person Proven business development experience in building services / FM / engineering Strong network and ability to win high-value contracts Leadership experience managing or mentoring teams Strategic mindset with a hands-on approach to winning business Full UK Driving Licence Ref:(phone number removed) Key Words: Business Development Director, Head of Sales, FM, Facilities Management, Building Services, Engineering Sales, Commercial Director, Hampshire, Romsey If you are interested in this role, click 'Apply Now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set. Peopleforge Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website and provided upon application.
The Role We are looking for a highly experienced New Business Cyber Security Development Director to drive enterprise penetration testing and offensive security engagements valued at £1M+. This role is 100% focused on new logo acquisition. The successful candidate will be responsible for identifying, developing, and closing large-scale security testing opportunities with enterprise organisations, working alongside an experienced team of technicians and cyber experts. You will bring a strong track record of winning complex cybersecurity services deals, particularly in penetration testing, red teaming, and offensive security programmes. You will collaborate closely with our security consulting and delivery teams to design and close strategic engagements that help organisations strengthen their cyber resilience. Key Responsibilities Generate and close net-new enterprise clients for penetration testing and offensive security services Build and manage a new business pipeline targeting deals £1M+ in value Proactively identify and pursue opportunities across enterprise and regulated sectors including financial services and critical infrastructure Engage senior decision makers including CISOs, CTOs, and security leadership teams Lead the sales process from prospecting through to deal closure for complex, high-value engagements Work closely with internal technical experts to scope and shape large-scale penetration testing and red teaming programmes Develop tailored proposals and commercial structures for multi-year security testing programmes Navigate complex procurement cycles and lead enterprise-level commercial negotiations Maintain deep knowledge of the cybersecurity threat landscape and offensive security services market Skills and Attributes Flexible and creative to take considered risks Inquisitive and persistent, able to hunt out new business opportunity Learn and adapt quickly to changing situations Self-motivated and able to work under pressure Ability to travel to different sites and locations on a weekly basis Manages conflict and challenges in an open and constructive manner Flexible and creative to take considered risks Extensive experience in enterprise technology or cybersecurity sales Demonstrable track record of generating new business and closing large cybersecurity services deals (£1M+) Significant experience selling penetration testing, offensive security, or cyber assurance services Strong ability to prospect and build relationships with senior enterprise stakeholders Experience managing long, complex enterprise sales cycles Excellent commercial and negotiation skills Benefits At Claranet, we go the extra mile with our people because we believe in building a workplace where everyone feels valued and supported. Our flexible benefits package includes: Pension Scheme: Employer-matched contributions to help you plan for the future. Comprehensive Healthcare Coverage: Access to private medical care for your peace of mind and wellbeing. Discounted Gym Memberships: Prioritise your fitness with exclusive rates at leading gyms. Personalised Wellbeing Support: App-based resources and services available 24/7 Enhanced Annual Leave: 25 days of holiday, increasing to 27 days with service, plus bank holidays and a day off for your birthday. Continuous Learning & Development: Ongoing opportunities to grow your skills and advance your career. What makes us unique is Team Claranet , our internal community that supports causes close to our employees hearts. We offer paid charity leave, support local charities across our offices, and host annual fundraising events, all backed by a dedicated committee. We re proud founding members of TC4RE (Technology Community for Racial Equality) working collectively to build a more diverse and inclusive tech industry. About Claranet Founded at the beginning of the dot com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries. Equal Opportunities Statement Diversity, equity and inclusion are at the heart of what we value as an organisation. Claranet is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support any reasonable adjustments that are needed within the recruitment process. Ready to take the next step in your career with Claranet? Click apply we can t wait to meet you! To view full job description please visit our careers page
02/04/2026
Full time
The Role We are looking for a highly experienced New Business Cyber Security Development Director to drive enterprise penetration testing and offensive security engagements valued at £1M+. This role is 100% focused on new logo acquisition. The successful candidate will be responsible for identifying, developing, and closing large-scale security testing opportunities with enterprise organisations, working alongside an experienced team of technicians and cyber experts. You will bring a strong track record of winning complex cybersecurity services deals, particularly in penetration testing, red teaming, and offensive security programmes. You will collaborate closely with our security consulting and delivery teams to design and close strategic engagements that help organisations strengthen their cyber resilience. Key Responsibilities Generate and close net-new enterprise clients for penetration testing and offensive security services Build and manage a new business pipeline targeting deals £1M+ in value Proactively identify and pursue opportunities across enterprise and regulated sectors including financial services and critical infrastructure Engage senior decision makers including CISOs, CTOs, and security leadership teams Lead the sales process from prospecting through to deal closure for complex, high-value engagements Work closely with internal technical experts to scope and shape large-scale penetration testing and red teaming programmes Develop tailored proposals and commercial structures for multi-year security testing programmes Navigate complex procurement cycles and lead enterprise-level commercial negotiations Maintain deep knowledge of the cybersecurity threat landscape and offensive security services market Skills and Attributes Flexible and creative to take considered risks Inquisitive and persistent, able to hunt out new business opportunity Learn and adapt quickly to changing situations Self-motivated and able to work under pressure Ability to travel to different sites and locations on a weekly basis Manages conflict and challenges in an open and constructive manner Flexible and creative to take considered risks Extensive experience in enterprise technology or cybersecurity sales Demonstrable track record of generating new business and closing large cybersecurity services deals (£1M+) Significant experience selling penetration testing, offensive security, or cyber assurance services Strong ability to prospect and build relationships with senior enterprise stakeholders Experience managing long, complex enterprise sales cycles Excellent commercial and negotiation skills Benefits At Claranet, we go the extra mile with our people because we believe in building a workplace where everyone feels valued and supported. Our flexible benefits package includes: Pension Scheme: Employer-matched contributions to help you plan for the future. Comprehensive Healthcare Coverage: Access to private medical care for your peace of mind and wellbeing. Discounted Gym Memberships: Prioritise your fitness with exclusive rates at leading gyms. Personalised Wellbeing Support: App-based resources and services available 24/7 Enhanced Annual Leave: 25 days of holiday, increasing to 27 days with service, plus bank holidays and a day off for your birthday. Continuous Learning & Development: Ongoing opportunities to grow your skills and advance your career. What makes us unique is Team Claranet , our internal community that supports causes close to our employees hearts. We offer paid charity leave, support local charities across our offices, and host annual fundraising events, all backed by a dedicated committee. We re proud founding members of TC4RE (Technology Community for Racial Equality) working collectively to build a more diverse and inclusive tech industry. About Claranet Founded at the beginning of the dot com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries. Equal Opportunities Statement Diversity, equity and inclusion are at the heart of what we value as an organisation. Claranet is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support any reasonable adjustments that are needed within the recruitment process. Ready to take the next step in your career with Claranet? Click apply we can t wait to meet you! To view full job description please visit our careers page
Business Development Executive Plymouth Full-Time £45,000 OTE A fantastic new opportunity has come in for a positive, driven and commercially astute Business Development Executive to join a very well established and reputable design and installation company based in Plymouth. This is an exciting opportunity to join a growing, people-focused business specialising in commercial workspace interiors, where culture, collaboration and ambition go hand in hand. The Opportunity Reporting directly to the Commercial Director, you will play a pivotal role in driving revenue growth by identifying, developing and securing new business opportunities. You ll be responsible for building a strong pipeline, nurturing key client relationships, and positioning the business at the forefront of commercial workspace design across the region. This role offers genuine scope to make an impact within a well-established, family-owned business that continues to grow year on year. You will work alongside a Sales Executive and work closely with this person. Your role will be creating the business, finding the leads, creating the appointments, preparing the packs and then pass this valuable information over to the sales executive who then moves the process forward. Key Responsibilities Identify and develop new business opportunities within the commercial interiors market Build and maintain strong relationships with facilities managers, property developers and business owners Conduct market research to identify emerging trends and prospective clients Develop and manage a healthy sales pipeline Represent the company s culture and values in all client and colleague interactions About You We re looking for a motivated and resilient business developer who thrives on building relationships and spotting opportunity. You will bring: Proven experience generating and managing a strong pipeline of opportunities across the fit out, building, construction or education sector. Excellent communication and interpersonal skills, with the ability to influence at all levels Strong commercial awareness and strategic thinking A proactive, self-motivated and entrepreneurial mindset Professional resilience and a positive, solutions-focused approach Work solely in house finding leads, creating new business and have experience of long lead products The Package Base Salary: c. £45,000 OTE Hours: 42.5 per week (Monday Friday, 30-minute lunch) Holiday: 23 days bank holidays (31 total) Discretionary profit share bonus scheme Two paid volunteering days Private healthcare Confidential Employee Assistance Programme On-site parking Kitchen facilities with free tea, coffee & snacks Friday team lunches Why Join? With a team of 40 (15 in the immediate team), my client is a certified Investors in People organisation with a strong family ethos and a genuinely supportive culture. The environment is collaborative, friendly and growth-focused a team that works together to navigate the peaks and troughs of business. If you re ready to take ownership of your success within a company that values its people as much as its performance, we d love to hear from you. Please call (url removed) on (phone number removed)
02/04/2026
Full time
Business Development Executive Plymouth Full-Time £45,000 OTE A fantastic new opportunity has come in for a positive, driven and commercially astute Business Development Executive to join a very well established and reputable design and installation company based in Plymouth. This is an exciting opportunity to join a growing, people-focused business specialising in commercial workspace interiors, where culture, collaboration and ambition go hand in hand. The Opportunity Reporting directly to the Commercial Director, you will play a pivotal role in driving revenue growth by identifying, developing and securing new business opportunities. You ll be responsible for building a strong pipeline, nurturing key client relationships, and positioning the business at the forefront of commercial workspace design across the region. This role offers genuine scope to make an impact within a well-established, family-owned business that continues to grow year on year. You will work alongside a Sales Executive and work closely with this person. Your role will be creating the business, finding the leads, creating the appointments, preparing the packs and then pass this valuable information over to the sales executive who then moves the process forward. Key Responsibilities Identify and develop new business opportunities within the commercial interiors market Build and maintain strong relationships with facilities managers, property developers and business owners Conduct market research to identify emerging trends and prospective clients Develop and manage a healthy sales pipeline Represent the company s culture and values in all client and colleague interactions About You We re looking for a motivated and resilient business developer who thrives on building relationships and spotting opportunity. You will bring: Proven experience generating and managing a strong pipeline of opportunities across the fit out, building, construction or education sector. Excellent communication and interpersonal skills, with the ability to influence at all levels Strong commercial awareness and strategic thinking A proactive, self-motivated and entrepreneurial mindset Professional resilience and a positive, solutions-focused approach Work solely in house finding leads, creating new business and have experience of long lead products The Package Base Salary: c. £45,000 OTE Hours: 42.5 per week (Monday Friday, 30-minute lunch) Holiday: 23 days bank holidays (31 total) Discretionary profit share bonus scheme Two paid volunteering days Private healthcare Confidential Employee Assistance Programme On-site parking Kitchen facilities with free tea, coffee & snacks Friday team lunches Why Join? With a team of 40 (15 in the immediate team), my client is a certified Investors in People organisation with a strong family ethos and a genuinely supportive culture. The environment is collaborative, friendly and growth-focused a team that works together to navigate the peaks and troughs of business. If you re ready to take ownership of your success within a company that values its people as much as its performance, we d love to hear from you. Please call (url removed) on (phone number removed)
Job Title: Account and Business Development Manager Location: Farringdon Salary: £30,000 per annum + Up to £9k bonus Job type: Full time, Permanent The Company is a multi-award-winning business development and lead generation agency with a strong focus on the Creative and Healthcare sectors. The Role: We're looking for someone to join our growing team of humans, plants and laptops. You will represent some of the most innovative marketing and communication agencies in Europe as their Account and Business Development Manager. This is not a sales role. You will be working together with your client to identify global brand leaders and reach out to them via phone, email and LinkedIn to set up high-level appointments for them. The role involves nurturing client relationships, organising information, understanding timelines, balancing to-do lists, and adapting to shifting priorities and strategies. You will be collaborating with our team of BDMs, your Client Success Manager and Team Assistant to deliver a high-quality, seamless service to our clients. This is a hybrid position working at our Kings Cross office at least two days a week. We can only consider candidates with a right to work in the UK, we cannot sponsor. We encourage applications from all walks of life, but unfortunately, we cannot accept applications from Haribo gummy bears as Sam is now vegetarian. Your Responsibilities: Outreach: Representing the client(s) in a professional way Nurturing prospects, building ongoing relationships and ensuring that all meetings booked are qualified, and communicated well with your client. Booking two/a number of meetings a week and managing changes in scheduling in a timely manner Maintaining agreed outreach volumes consistently Client Management: Preparing and leading meetings with the client, building client rapport and trust Preparing well-written and detailed briefing notes for the client, prior to them attending meetings, with clear objectives and focus areas Supporting the client strategy with the implementation of bespoke client campaigns Working with your CSM to ensure ongoing client satisfaction Admin: Comfortable using a CRM system, Google Sheets, and following internal processes Logging conversations with clear actions and next steps Reading and responding to emails in a timely manner About you: Required Attributes: Organised and attentive to client needs Experience in managing and nurturing relationships Confident reaching out to new leads to introduce the client Experience with either Google Workspace or Microsoft Office Excellent English language skills, verbal and written Highly focused and organised with a desire to learn and grow Calm under pressure with the ability to multi-task and prioritise within a constantly shifting environment Proactive and comfortable contributing to discussions Self-motivated to problem-solve Eye for detail Good communicator and able to read and adapt to social cues Ability to anticipate and identify client issues Can take detailed notes during conversations. Desired Attributes: Experience with CRM systems, ideally Hubspot Knowledge of GDPR and data protection practices Touch typing Additional languages Benefits: Hybrid working. Office drinks/dinner or activity once a month in Central London Extensive ongoing personal development Unlimited access to therapy on our well-being platform Access to company library and company Book Club Free sanitary products at our Farringdon office Implemented Anti-harassment Policy Regular company workshops on a variety of topics, including Mental Health and Wellbeing awareness and Sexual Harassment. 20 days Holiday + 8 public holidays + extra paid day off for your Birthday x2 Mental Health mornings off/ year Monthly 1-2-1's with Company Director to discuss development and well-being A supportive team that values quality work but also believes in a healthy work/life balance 10% Discount on drinks at local Coffee Shop Our Values: Multidimensional innovation - Implementing strategic decisions from all walks of life, celebrating failures as lessons for further innovation Integrity - Making choices that are well thought-out, ethical and fair Human first - Work life does not come at a cost to personal life Collegiality - Individual thinking, mindful of the collective, allowing space for open collaboration. The things which make us different are valued and respected Hard work - Passion for ongoing learning and development Our Awards: Best Global Business Development & Lead Generation Agency - Global 100 Awards 2022, 2023, 2024, 2025, and 2026 Please note: Our office is accessible via stairs only Candidates with experience of or working currently in relevant job titles, including: Account Manager, New Business Manager, Business Development Manager, Business Developer, Lead Generation, Marketing Manager, Partnerships Manager, Client Success, Customer Success, Sales Account Manager, Sales Manager, B2B Sales may also be considered
02/04/2026
Full time
Job Title: Account and Business Development Manager Location: Farringdon Salary: £30,000 per annum + Up to £9k bonus Job type: Full time, Permanent The Company is a multi-award-winning business development and lead generation agency with a strong focus on the Creative and Healthcare sectors. The Role: We're looking for someone to join our growing team of humans, plants and laptops. You will represent some of the most innovative marketing and communication agencies in Europe as their Account and Business Development Manager. This is not a sales role. You will be working together with your client to identify global brand leaders and reach out to them via phone, email and LinkedIn to set up high-level appointments for them. The role involves nurturing client relationships, organising information, understanding timelines, balancing to-do lists, and adapting to shifting priorities and strategies. You will be collaborating with our team of BDMs, your Client Success Manager and Team Assistant to deliver a high-quality, seamless service to our clients. This is a hybrid position working at our Kings Cross office at least two days a week. We can only consider candidates with a right to work in the UK, we cannot sponsor. We encourage applications from all walks of life, but unfortunately, we cannot accept applications from Haribo gummy bears as Sam is now vegetarian. Your Responsibilities: Outreach: Representing the client(s) in a professional way Nurturing prospects, building ongoing relationships and ensuring that all meetings booked are qualified, and communicated well with your client. Booking two/a number of meetings a week and managing changes in scheduling in a timely manner Maintaining agreed outreach volumes consistently Client Management: Preparing and leading meetings with the client, building client rapport and trust Preparing well-written and detailed briefing notes for the client, prior to them attending meetings, with clear objectives and focus areas Supporting the client strategy with the implementation of bespoke client campaigns Working with your CSM to ensure ongoing client satisfaction Admin: Comfortable using a CRM system, Google Sheets, and following internal processes Logging conversations with clear actions and next steps Reading and responding to emails in a timely manner About you: Required Attributes: Organised and attentive to client needs Experience in managing and nurturing relationships Confident reaching out to new leads to introduce the client Experience with either Google Workspace or Microsoft Office Excellent English language skills, verbal and written Highly focused and organised with a desire to learn and grow Calm under pressure with the ability to multi-task and prioritise within a constantly shifting environment Proactive and comfortable contributing to discussions Self-motivated to problem-solve Eye for detail Good communicator and able to read and adapt to social cues Ability to anticipate and identify client issues Can take detailed notes during conversations. Desired Attributes: Experience with CRM systems, ideally Hubspot Knowledge of GDPR and data protection practices Touch typing Additional languages Benefits: Hybrid working. Office drinks/dinner or activity once a month in Central London Extensive ongoing personal development Unlimited access to therapy on our well-being platform Access to company library and company Book Club Free sanitary products at our Farringdon office Implemented Anti-harassment Policy Regular company workshops on a variety of topics, including Mental Health and Wellbeing awareness and Sexual Harassment. 20 days Holiday + 8 public holidays + extra paid day off for your Birthday x2 Mental Health mornings off/ year Monthly 1-2-1's with Company Director to discuss development and well-being A supportive team that values quality work but also believes in a healthy work/life balance 10% Discount on drinks at local Coffee Shop Our Values: Multidimensional innovation - Implementing strategic decisions from all walks of life, celebrating failures as lessons for further innovation Integrity - Making choices that are well thought-out, ethical and fair Human first - Work life does not come at a cost to personal life Collegiality - Individual thinking, mindful of the collective, allowing space for open collaboration. The things which make us different are valued and respected Hard work - Passion for ongoing learning and development Our Awards: Best Global Business Development & Lead Generation Agency - Global 100 Awards 2022, 2023, 2024, 2025, and 2026 Please note: Our office is accessible via stairs only Candidates with experience of or working currently in relevant job titles, including: Account Manager, New Business Manager, Business Development Manager, Business Developer, Lead Generation, Marketing Manager, Partnerships Manager, Client Success, Customer Success, Sales Account Manager, Sales Manager, B2B Sales may also be considered
Position Why this Role Exists Scaling our long tail software distribution business is one of our strategic growth initiatives, and we are motivated and determined to build upon our current services and delivery capabilities that help Enterprise Resellers and Global System Integrators effectively and consistently capture long tail software sales within their largest enterprise customers. To address this growing market opportunity, we are hiring a Sales Director, Long Tail Software, to take ownership of QBS s Long Tail Software sales strategy across EMEA. This is a unique, high-impact, individual contributor role of strategic importance to the Group, and reports directly to the Group CRO. This role will bring together your skills and passion for sales, marketing, and product development and will require tight collaboration with the CRO and local sales leaders to build and execute the go-to-market strategy, and take responsibility for messaging, collateral and programs that fully enable the sales organisation to position QBS as the leader in enterprise software solutions. As a Sales Director at our Ealing London offices you will: Setting the Strategy Shape and articulate a compelling vision for the future of Enterprise Software delivery, keeping ahead of market trends and evolving needs of our partners Own the development and continuous improvement of our long tail software offerings, working with product IT, and the Sales and Marketing teams to ensure the best market fit Leading the transition from MVP Pilot to BIC, with a scalable, repeatable process that can be rolled out across our regions Build a Sales and Marketing engagement plan for the EMEA region that enables our staff and activates our online presence Build a sales program and supporting playbooks that will motivate Enterprise Resellers and GSIs to consolidate their long tail software spend through our software delivery platform Develop and execute the plan to capture 100% of Long Tail Spend in our Enterprise Resellers and GSIs across EMEA Identify and target the top 100 large Enterprises across EMEA, and work with aligned Enterprise Resellers to translate their procurement challenges into QBS service offerings Driving Pipeline and Sales Develop tools, playbooks and training materials to enable and motivate internal and sales as well as partner sales teams to sell long tail software solutions Identify new business opportunities and secure strategic software supply contracts across the Enterprise Partner base Identify and activate co-sell motions with our Enterprise Resellers and GSIs, and develop service offerings that best fit our strategic partners' requirements and objectives Translate enterprise customer requirements into QBS portal enhancements to simplify procurement, accelerate order processing bring new capabilities to our systems, processes and online portals Platform Innovation and Operational Excellence Work closely with product and IT teams to enhance QBS portal capabilities, simplifying procurement search and procurement workflows, bringing rich and enhanced capabilities to our digital procurement systems Partnership & Ecosystem Development Build new partnerships with GSIs and deepen relationships with Enterprise Resellers Create strong and differentiated messaging, collateral and digital content to maximise QBS brand awareness Create a value proposition that is clear and compelling for internal sales teams and the target markets Work with the HSM Alliances leader to create unique and powerful offerings that drive marketplace transactions at high volume What Success Looks Like Establish QBS as a thought leader in the delivery of enterprise software solutions, through strategy innovation, unique and compelling messaging and market presence Build and Execution of the sales enablement program across the EMEA region Exceed ambitious revenue and annual profit targets for the region Grow our partnerships with Enterprise Resellers and GSIs across the region Expand QBS s long tail software delivery footprint across all our regions Requirements What You ll Bring As the driving force behind QBS s enterprise software vision, you will blend sales, product, and sales and marketing leadership, empowering you to shape strategy, build market-leading offerings, and inspire QBS teams across EMEA. Experience Experience in end-user software sales, especially long tail procurement Deep understanding of enterprise procurement processes and workflows Strong sales and marketing know-how Experience in taking as-a-service products to market Commercial Skills Commercial know-how around the software market, pricing models, negotiations, and enterprise procurement workflows. Market Knowledge Deep understanding of the software marketplace, especially the UK, France and DACH regions. Knowledge and ideally established relationships with Enterprise Reseller and GSI s Preferred Qualifications 10+ years in software distribution, channel sales, and enterprise end-user sales Open to applications from ambitious, creative people with the ability to drive change Other information Benefits: Attractive salary Commission OTE Excellent contributory pension scheme Private Medical Insurance Healthcare scheme Cycle To Work scheme Life Cover Online retail discounts Full training and development programme Mentoring opportunities Opportunities for promotion and career progression The role is office-based, candidates should therefore have a reasonable commute to our Ealing London office. Working hours 9.00am 5.30pm Monday to Friday. Company Description Established in 1987, QBS Software provides a platform for software companies and channel resellers to increase efficiency and achieve growth. We are a technology company with a focus on software covering the enterprise, cloud and consumer markets. QBS has been named in both the annual Sunday Times HSBC International Track 200 showing significant annual compound growth, and the London Stock Exchange 1000 companies to inspire Britain. The group is headquartered in London with 7 regional offices across Europe, has recently become B Corp accredited for meeting high standards of social and environmental performance, and is also independently certified by Planet Mark as net carbon neutral. Where great people work together we are looking for ambitious co-workers to take our business to the next level, and as an equal opportunities employer, we are committed to creating an inclusive and equitable environment for all our employees. We believe we are stronger when we reflect the diversity in the world around us, making us more dynamic, more innovative and more competitive.
02/04/2026
Full time
Position Why this Role Exists Scaling our long tail software distribution business is one of our strategic growth initiatives, and we are motivated and determined to build upon our current services and delivery capabilities that help Enterprise Resellers and Global System Integrators effectively and consistently capture long tail software sales within their largest enterprise customers. To address this growing market opportunity, we are hiring a Sales Director, Long Tail Software, to take ownership of QBS s Long Tail Software sales strategy across EMEA. This is a unique, high-impact, individual contributor role of strategic importance to the Group, and reports directly to the Group CRO. This role will bring together your skills and passion for sales, marketing, and product development and will require tight collaboration with the CRO and local sales leaders to build and execute the go-to-market strategy, and take responsibility for messaging, collateral and programs that fully enable the sales organisation to position QBS as the leader in enterprise software solutions. As a Sales Director at our Ealing London offices you will: Setting the Strategy Shape and articulate a compelling vision for the future of Enterprise Software delivery, keeping ahead of market trends and evolving needs of our partners Own the development and continuous improvement of our long tail software offerings, working with product IT, and the Sales and Marketing teams to ensure the best market fit Leading the transition from MVP Pilot to BIC, with a scalable, repeatable process that can be rolled out across our regions Build a Sales and Marketing engagement plan for the EMEA region that enables our staff and activates our online presence Build a sales program and supporting playbooks that will motivate Enterprise Resellers and GSIs to consolidate their long tail software spend through our software delivery platform Develop and execute the plan to capture 100% of Long Tail Spend in our Enterprise Resellers and GSIs across EMEA Identify and target the top 100 large Enterprises across EMEA, and work with aligned Enterprise Resellers to translate their procurement challenges into QBS service offerings Driving Pipeline and Sales Develop tools, playbooks and training materials to enable and motivate internal and sales as well as partner sales teams to sell long tail software solutions Identify new business opportunities and secure strategic software supply contracts across the Enterprise Partner base Identify and activate co-sell motions with our Enterprise Resellers and GSIs, and develop service offerings that best fit our strategic partners' requirements and objectives Translate enterprise customer requirements into QBS portal enhancements to simplify procurement, accelerate order processing bring new capabilities to our systems, processes and online portals Platform Innovation and Operational Excellence Work closely with product and IT teams to enhance QBS portal capabilities, simplifying procurement search and procurement workflows, bringing rich and enhanced capabilities to our digital procurement systems Partnership & Ecosystem Development Build new partnerships with GSIs and deepen relationships with Enterprise Resellers Create strong and differentiated messaging, collateral and digital content to maximise QBS brand awareness Create a value proposition that is clear and compelling for internal sales teams and the target markets Work with the HSM Alliances leader to create unique and powerful offerings that drive marketplace transactions at high volume What Success Looks Like Establish QBS as a thought leader in the delivery of enterprise software solutions, through strategy innovation, unique and compelling messaging and market presence Build and Execution of the sales enablement program across the EMEA region Exceed ambitious revenue and annual profit targets for the region Grow our partnerships with Enterprise Resellers and GSIs across the region Expand QBS s long tail software delivery footprint across all our regions Requirements What You ll Bring As the driving force behind QBS s enterprise software vision, you will blend sales, product, and sales and marketing leadership, empowering you to shape strategy, build market-leading offerings, and inspire QBS teams across EMEA. Experience Experience in end-user software sales, especially long tail procurement Deep understanding of enterprise procurement processes and workflows Strong sales and marketing know-how Experience in taking as-a-service products to market Commercial Skills Commercial know-how around the software market, pricing models, negotiations, and enterprise procurement workflows. Market Knowledge Deep understanding of the software marketplace, especially the UK, France and DACH regions. Knowledge and ideally established relationships with Enterprise Reseller and GSI s Preferred Qualifications 10+ years in software distribution, channel sales, and enterprise end-user sales Open to applications from ambitious, creative people with the ability to drive change Other information Benefits: Attractive salary Commission OTE Excellent contributory pension scheme Private Medical Insurance Healthcare scheme Cycle To Work scheme Life Cover Online retail discounts Full training and development programme Mentoring opportunities Opportunities for promotion and career progression The role is office-based, candidates should therefore have a reasonable commute to our Ealing London office. Working hours 9.00am 5.30pm Monday to Friday. Company Description Established in 1987, QBS Software provides a platform for software companies and channel resellers to increase efficiency and achieve growth. We are a technology company with a focus on software covering the enterprise, cloud and consumer markets. QBS has been named in both the annual Sunday Times HSBC International Track 200 showing significant annual compound growth, and the London Stock Exchange 1000 companies to inspire Britain. The group is headquartered in London with 7 regional offices across Europe, has recently become B Corp accredited for meeting high standards of social and environmental performance, and is also independently certified by Planet Mark as net carbon neutral. Where great people work together we are looking for ambitious co-workers to take our business to the next level, and as an equal opportunities employer, we are committed to creating an inclusive and equitable environment for all our employees. We believe we are stronger when we reflect the diversity in the world around us, making us more dynamic, more innovative and more competitive.
About Pulsant Pulsant is a leading UK digital infrastructure provider, offering innovative edge infrastructure solutions through our PlatformEdge. With 14 strategically located data centres and a dedicated team of over 300 professionals (with an average tenure of 7 years), we support 1000+ clients services across the UK with cloud, connectivity, and compute services. About the role: With the UK s most geographically dispersed network of data centres, Pulsant is poised to capture the strong growth that will be driven by distribution of workloads closer to the Edge. Alongside expansion driven by M&A, Pulsant is investing heavily into the expansion and improvement of our portfolio to underpin this growth. The Director of Data Centre Build and Engineering is a newly created strategically critical senior management role with end-to-end accountability for the engineering integrity, build delivery, and technical governance of Pulsant s data centre portfolio. The role leads Pulsant s Mechanical and Electrical engineering capability and oversees all major build, expansion, and infrastructure upgrade programmes across the estate. It ensures that capital investment delivers operationally robust, maintainable, and compliant assets, aligned to Pulsant s technical standards and long-term strategy. This role acts as the final internal technical authority for data centre build and engineering decisions and provides leadership to three regional M&E engineering teams responsible for the safe operation, modification, and development of the data centres power and cooling systems. We are flexible on base location for this role, it can be based from any of our offices (Gateshead, Edinburgh or Maidenhead) or any of our 14 data centres which are spread across the UK, on a hybrid basis and with national travel. Key responsibilities: Act as Pulsant s senior engineering authority for data centre infrastructure, owning engineering outcomes across the full asset lifecycle. Lead the Mechanical and Electrical engineering function nationally, setting strategy, standards, and providing assurance across all regions. Define, own, and enforce engineering design standards, reference architectures, resilience principles, and build methodologies. Provide end-to-end oversight of all major data centre build, expansion, and refurbishment programmes, from concept through operational handover. Own the capital investment roadmap for engineering and builds, ensuring prioritisation, governance, risk management, and alignment to business objectives. Lead build, commissioning, and operational readiness strategies, including integrated system testing, live-site integration, and safe handover to operations. Establish and operate robust engineering governance, risk, and compliance frameworks, including health and safety, fire, resilience, and audit requirements. Act as the single point of technical accountability across data centre operations, CTO. Work with stakeholders in Commercial, Product and Technology to support Pulsant s growth ambitions. What / who we're looking for: Significant experience leading Mechanical and Electrical engineering functions and capital programmes in critical infrastructure environments, ideally data centres. Proven delivery of complex build, expansion, or modernisation programmes in live operational environments. Experience managing consultants, contractors, and specialist vendors. Strong background in engineering governance, technical assurance, and risk management. Demonstrated ability to align engineering outcomes with commercial and operational priorities. Strong leadership and influencing skills Full UK Driving Licence. Pulsant offers: A supportive work environment with a focus on career growth, development, work life balance and well-being. A friendly, family-like atmosphere where almost half of the team have been with Pulsant for 5+ years. Benefits include 5% pension, private healthcare, cycle to work scheme, free breakfast and snacks, Udemy licence and more. Equal opportunity employer statement: At Pulsant, we are committed to creating a supportive and inclusive environment where everyone feels valued and has a strong sense of belonging. We want all individuals to feel respected, heard, and empowered to contribute and succeed. If there is any way we can support you such as providing reasonable accommodations during the application or interview process please note this in your application, or reach out to us by email:
02/04/2026
Full time
About Pulsant Pulsant is a leading UK digital infrastructure provider, offering innovative edge infrastructure solutions through our PlatformEdge. With 14 strategically located data centres and a dedicated team of over 300 professionals (with an average tenure of 7 years), we support 1000+ clients services across the UK with cloud, connectivity, and compute services. About the role: With the UK s most geographically dispersed network of data centres, Pulsant is poised to capture the strong growth that will be driven by distribution of workloads closer to the Edge. Alongside expansion driven by M&A, Pulsant is investing heavily into the expansion and improvement of our portfolio to underpin this growth. The Director of Data Centre Build and Engineering is a newly created strategically critical senior management role with end-to-end accountability for the engineering integrity, build delivery, and technical governance of Pulsant s data centre portfolio. The role leads Pulsant s Mechanical and Electrical engineering capability and oversees all major build, expansion, and infrastructure upgrade programmes across the estate. It ensures that capital investment delivers operationally robust, maintainable, and compliant assets, aligned to Pulsant s technical standards and long-term strategy. This role acts as the final internal technical authority for data centre build and engineering decisions and provides leadership to three regional M&E engineering teams responsible for the safe operation, modification, and development of the data centres power and cooling systems. We are flexible on base location for this role, it can be based from any of our offices (Gateshead, Edinburgh or Maidenhead) or any of our 14 data centres which are spread across the UK, on a hybrid basis and with national travel. Key responsibilities: Act as Pulsant s senior engineering authority for data centre infrastructure, owning engineering outcomes across the full asset lifecycle. Lead the Mechanical and Electrical engineering function nationally, setting strategy, standards, and providing assurance across all regions. Define, own, and enforce engineering design standards, reference architectures, resilience principles, and build methodologies. Provide end-to-end oversight of all major data centre build, expansion, and refurbishment programmes, from concept through operational handover. Own the capital investment roadmap for engineering and builds, ensuring prioritisation, governance, risk management, and alignment to business objectives. Lead build, commissioning, and operational readiness strategies, including integrated system testing, live-site integration, and safe handover to operations. Establish and operate robust engineering governance, risk, and compliance frameworks, including health and safety, fire, resilience, and audit requirements. Act as the single point of technical accountability across data centre operations, CTO. Work with stakeholders in Commercial, Product and Technology to support Pulsant s growth ambitions. What / who we're looking for: Significant experience leading Mechanical and Electrical engineering functions and capital programmes in critical infrastructure environments, ideally data centres. Proven delivery of complex build, expansion, or modernisation programmes in live operational environments. Experience managing consultants, contractors, and specialist vendors. Strong background in engineering governance, technical assurance, and risk management. Demonstrated ability to align engineering outcomes with commercial and operational priorities. Strong leadership and influencing skills Full UK Driving Licence. Pulsant offers: A supportive work environment with a focus on career growth, development, work life balance and well-being. A friendly, family-like atmosphere where almost half of the team have been with Pulsant for 5+ years. Benefits include 5% pension, private healthcare, cycle to work scheme, free breakfast and snacks, Udemy licence and more. Equal opportunity employer statement: At Pulsant, we are committed to creating a supportive and inclusive environment where everyone feels valued and has a strong sense of belonging. We want all individuals to feel respected, heard, and empowered to contribute and succeed. If there is any way we can support you such as providing reasonable accommodations during the application or interview process please note this in your application, or reach out to us by email:
Application Support Engineer (SQL) - Edinburgh/Glasgow - 26-30K + Bonus Largely Remote/Hybrid: Central Glasgow or Central Edinburgh - Shift patterns and onsite balance below Applicants will need to demonstrate proven hands-on skills with SQL Rotational shifts: Morning: 6am to 2:30pm (working from home these weeks) Mid: 8am to 4:30pm (working in the Glasgow or Edinburgh office - whichever is best for you - Tuesdays and Thursdays, and from home the rest of the week) Late: 2:30pm to 10pm (working from home these weeks) Lorien's client, a fast-growing, global-reaching SAAS company with a great name in their domain, are currently looking to hire an Application Support Engineer based out of either their Edinburgh or Glasgow offices to join their expanding function. This would be a brilliant fit for someone with proven Application Support skills and a good grasp of databases/SQL/Azure SQL, looking to move into a growing firm with great projects in the pipeline, a range of incentives (including bonuses, flexible working, private healthcare, recognition rewards, professional development and ongoing upskilling avenues), and friendly people to work with (ask us, we've placed a number of them ourselves!). Key Responsibilities: Take the reins across Application Support Tackle support requests, prioritising, and escalating tickets to 2nd Line/above as needed Liaising with a multidisciplinary function of DevOps, Infrastructure and other teams to keep things running smoothly Creation/management of user accounts within the core application and support portal Maintaining/monitoring remote client servers to ensure stability Knowledge-sharing and working with others to resolve/prevent issues Contributing to relevant projects, supporting config/change deployments, helping to foster best practices, and working to agreed procedures to make sure everyone's on the same page/working to agreed processes Helping to improve the wider function and bringing new ideas to the table where it comes to processes/workflows/etc. What they're looking for you to bring to the table: Proven track record in the Application Support / 1st Line Support domain/s with dealings in customer-facing scenarios Strong hands-on SQL and/or Azure SQL skills to query databases, identify root causes for backend issues, and troubleshooting problems Active Directory / Entra ID ( Azure AD ) skills Ability to support users/customers remotely Ideally a good grasp of relevant methodologies/processes such as ITIL/Change Management/etc. If you're looking to join a great firm with expansion on the horizon, offering a host of benefits with staff at the centre such as flexible working, bonuses and recognition rewards, healthcare, progression and more, apply now with your latest CV and let's have a chat before this is snapped up. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
01/04/2026
Full time
Application Support Engineer (SQL) - Edinburgh/Glasgow - 26-30K + Bonus Largely Remote/Hybrid: Central Glasgow or Central Edinburgh - Shift patterns and onsite balance below Applicants will need to demonstrate proven hands-on skills with SQL Rotational shifts: Morning: 6am to 2:30pm (working from home these weeks) Mid: 8am to 4:30pm (working in the Glasgow or Edinburgh office - whichever is best for you - Tuesdays and Thursdays, and from home the rest of the week) Late: 2:30pm to 10pm (working from home these weeks) Lorien's client, a fast-growing, global-reaching SAAS company with a great name in their domain, are currently looking to hire an Application Support Engineer based out of either their Edinburgh or Glasgow offices to join their expanding function. This would be a brilliant fit for someone with proven Application Support skills and a good grasp of databases/SQL/Azure SQL, looking to move into a growing firm with great projects in the pipeline, a range of incentives (including bonuses, flexible working, private healthcare, recognition rewards, professional development and ongoing upskilling avenues), and friendly people to work with (ask us, we've placed a number of them ourselves!). Key Responsibilities: Take the reins across Application Support Tackle support requests, prioritising, and escalating tickets to 2nd Line/above as needed Liaising with a multidisciplinary function of DevOps, Infrastructure and other teams to keep things running smoothly Creation/management of user accounts within the core application and support portal Maintaining/monitoring remote client servers to ensure stability Knowledge-sharing and working with others to resolve/prevent issues Contributing to relevant projects, supporting config/change deployments, helping to foster best practices, and working to agreed procedures to make sure everyone's on the same page/working to agreed processes Helping to improve the wider function and bringing new ideas to the table where it comes to processes/workflows/etc. What they're looking for you to bring to the table: Proven track record in the Application Support / 1st Line Support domain/s with dealings in customer-facing scenarios Strong hands-on SQL and/or Azure SQL skills to query databases, identify root causes for backend issues, and troubleshooting problems Active Directory / Entra ID ( Azure AD ) skills Ability to support users/customers remotely Ideally a good grasp of relevant methodologies/processes such as ITIL/Change Management/etc. If you're looking to join a great firm with expansion on the horizon, offering a host of benefits with staff at the centre such as flexible working, bonuses and recognition rewards, healthcare, progression and more, apply now with your latest CV and let's have a chat before this is snapped up. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
IT Support Analyst (1st/2nd Line) - Glasgow - 28K plus Bonus Hybrid - 2/3 days per week in office (Central Glasgow) Lorien's client, a fast-growing, global-reaching SAAS company with a great name in their domain, are currently looking to hire an IT Support Analyst for their Central Glasgow office to play a key role in their expanding and evolving technical function. This would be a brilliant fit for someone with proven 1st and 2nd Line Support skills and a track record of working in Windows and macOS settings, looking to move into a growing firm with great projects in the pipeline, a range of incentives (including bonuses, flexible working, private healthcare, recognition rewards, professional development and ongoing upskilling avenues), and friendly people to work with and alongside (ask us, we've placed a lot of them ourselves!). Key Responsibilities: Take the reins across 1st and 2nd Line support; tackling, prioritising and/or escalating internal support requests across hardware/software/network connectivity/user accounts as appropriate Making sure internal systems and offerings are up to task and that internal users feel heard (as well as guiding them to use systems effectively) Working with the wider function to ensure sprint goals are reached, as well as offer any ideas you may have as to how to improve the IT team Working across the wider spectrum including but not limited to: password resets/access control management/setting up and config of laptops/mobiles/etc., setting up virtual machines using Hyper/V Manager, setting up/closing user accounts and deploying/retrieving relevant hardware, training new IT staff as they join the firm to make sure they are aware of and can traverse systems effectively, creating/managing customer file shares, and more What they're looking for you to bring to the table: Proven track record in the IT Support domain, supporting users of all levels of seniority Strong technical working knowledge of Microsoft tooling such as Windows Server, Active Directory / Entra ID, Group Policy and M365 admin/support across Exchange Online, Teams and SharePoint Track record of working in macOS environments; providing support to relevant devices Some Networking knowledge including the likes of DNS / DHCP / VPNs and IP Addressing Device Management and Virtualisation skills using tools like InTune and Hyper-V / VMWare Ideally but not necessarily some skills across PowerShell scripting and AVD If you're looking to join a great firm with expansion on the horizon, offering a host of benefits with staff at the centre such as flexible working, annual and spot bonuses as well as other recognition rewards, generous holidays, private healthcare, ongoing progression and upskilling, and much more, apply now with your latest CV for immediate consideration! Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
01/04/2026
Full time
IT Support Analyst (1st/2nd Line) - Glasgow - 28K plus Bonus Hybrid - 2/3 days per week in office (Central Glasgow) Lorien's client, a fast-growing, global-reaching SAAS company with a great name in their domain, are currently looking to hire an IT Support Analyst for their Central Glasgow office to play a key role in their expanding and evolving technical function. This would be a brilliant fit for someone with proven 1st and 2nd Line Support skills and a track record of working in Windows and macOS settings, looking to move into a growing firm with great projects in the pipeline, a range of incentives (including bonuses, flexible working, private healthcare, recognition rewards, professional development and ongoing upskilling avenues), and friendly people to work with and alongside (ask us, we've placed a lot of them ourselves!). Key Responsibilities: Take the reins across 1st and 2nd Line support; tackling, prioritising and/or escalating internal support requests across hardware/software/network connectivity/user accounts as appropriate Making sure internal systems and offerings are up to task and that internal users feel heard (as well as guiding them to use systems effectively) Working with the wider function to ensure sprint goals are reached, as well as offer any ideas you may have as to how to improve the IT team Working across the wider spectrum including but not limited to: password resets/access control management/setting up and config of laptops/mobiles/etc., setting up virtual machines using Hyper/V Manager, setting up/closing user accounts and deploying/retrieving relevant hardware, training new IT staff as they join the firm to make sure they are aware of and can traverse systems effectively, creating/managing customer file shares, and more What they're looking for you to bring to the table: Proven track record in the IT Support domain, supporting users of all levels of seniority Strong technical working knowledge of Microsoft tooling such as Windows Server, Active Directory / Entra ID, Group Policy and M365 admin/support across Exchange Online, Teams and SharePoint Track record of working in macOS environments; providing support to relevant devices Some Networking knowledge including the likes of DNS / DHCP / VPNs and IP Addressing Device Management and Virtualisation skills using tools like InTune and Hyper-V / VMWare Ideally but not necessarily some skills across PowerShell scripting and AVD If you're looking to join a great firm with expansion on the horizon, offering a host of benefits with staff at the centre such as flexible working, annual and spot bonuses as well as other recognition rewards, generous holidays, private healthcare, ongoing progression and upskilling, and much more, apply now with your latest CV for immediate consideration! Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Stevenage A phenomenal opportunity has arisen to join the Force Protection & Area Protection, Product Assurance team supporting projects in the development & production phases of the life cycle at Bristol! Salary: Circa £60,000 depending on experience Dynamic (hybrid) working: 3 - 4 days per week on-site due to workload classification Security Clearance: British Citizen or a Dual UK national with British citizenship Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company Bonus: Bonus of up to 21% of base salary Pension: maximum total (employer and employee) contribution of up to 14% Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more Healthcare Cash Plan: The Healthcare Cash Plan benefit provides the option to claim cash back on everyday healthcare expenses such as optical, dental, health and wellbeing and more . The opportunity: You will play a pivotal role within a growing team with the aim of ensuring all core Product Assurance activities are met, as well as the potential to work with domestic and international colleagues on projects involving transfer of technology. This is an outstanding opportunity to network with and see a large variety of MBDA's functions and activities across all sites. The role will involve working on a multi-national project, as well as with an established Quality network preventing / minimising product non-conformance, supporting smooth equipment delivery, assuring reliable products in Production and continually growing the happiness of our customers. Handling the small UKnational ProductAssurance team to ensure the required level of Quality Assurance support to MBDA programmes and their Customers. Ensure objectives are defined and communicated to your team, and reporting lines are understood and agreed Handle assigned budgets and where applicable ensure the accountabilities are clear. Define both the Product Assurance and Company Business procedures to be deployed within the project and ensure they are tailored accordingly to meet the project's needs. Present relevant Quality issues to your programme's internal customers You will find pragmatic solutions for customers, whilst maintaining robust quality integrity Working for Head of Product Assurance Programme, to ensure that the team has the skills and capabilities needed to provide Quality Assurance to the Programmes Directorate Consolidate and mitigate functional and project risks and issues and provide feedback to internal Customers Act as a Key Point of contact for the supporting Quality Network and using that network to deliver the necessary Quality Assurance support to the project Leading acceptance events / trials for MBDA equipment in both laboratory and Customer environments (includes UK and Foreign travel) Co-ordinate and delegate tasks and work packages within the support Quality Assurance team Support bidding work and providing estimated Quality Assurance effort for new packages of work Support a positive team working environment in line with MBDA values and behaviours Supporting recruitment activities as necessary to grow the local Quality Assurance team Being actively involved in ISO9000 and AS9100 assessments and in internal quality audit activities What we're looking for from you: HNC/HND in Engineering or Quality Assurance is desirable, or equivalent work experience Experience in people management and leading / motivating Quality Assurance teams Experience of developing individuals and teams within a Quality Assurance environment A high degree of self-motivation, autonomy and ability to work proactively, with excellent organisation, communication & social skills An ability to inspire change, comfortable working in a matrix organization Strong analytical skills; ability to run reports in Excel, use SAP QM system, and document management tools Continuous improvement awareness and initiative to deliver improvements Experience of navigating and understanding Customer Quality Assurance contract requirements A strong understanding of the CADMID cycle, and experience of supporting projects through various stages of this cycle - specifically the Demonstration (Development) / Manufacture stages Experience of supporting projects/products through development and qualification activities is preferred Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
01/04/2026
Full time
Stevenage A phenomenal opportunity has arisen to join the Force Protection & Area Protection, Product Assurance team supporting projects in the development & production phases of the life cycle at Bristol! Salary: Circa £60,000 depending on experience Dynamic (hybrid) working: 3 - 4 days per week on-site due to workload classification Security Clearance: British Citizen or a Dual UK national with British citizenship Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company Bonus: Bonus of up to 21% of base salary Pension: maximum total (employer and employee) contribution of up to 14% Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more Healthcare Cash Plan: The Healthcare Cash Plan benefit provides the option to claim cash back on everyday healthcare expenses such as optical, dental, health and wellbeing and more . The opportunity: You will play a pivotal role within a growing team with the aim of ensuring all core Product Assurance activities are met, as well as the potential to work with domestic and international colleagues on projects involving transfer of technology. This is an outstanding opportunity to network with and see a large variety of MBDA's functions and activities across all sites. The role will involve working on a multi-national project, as well as with an established Quality network preventing / minimising product non-conformance, supporting smooth equipment delivery, assuring reliable products in Production and continually growing the happiness of our customers. Handling the small UKnational ProductAssurance team to ensure the required level of Quality Assurance support to MBDA programmes and their Customers. Ensure objectives are defined and communicated to your team, and reporting lines are understood and agreed Handle assigned budgets and where applicable ensure the accountabilities are clear. Define both the Product Assurance and Company Business procedures to be deployed within the project and ensure they are tailored accordingly to meet the project's needs. Present relevant Quality issues to your programme's internal customers You will find pragmatic solutions for customers, whilst maintaining robust quality integrity Working for Head of Product Assurance Programme, to ensure that the team has the skills and capabilities needed to provide Quality Assurance to the Programmes Directorate Consolidate and mitigate functional and project risks and issues and provide feedback to internal Customers Act as a Key Point of contact for the supporting Quality Network and using that network to deliver the necessary Quality Assurance support to the project Leading acceptance events / trials for MBDA equipment in both laboratory and Customer environments (includes UK and Foreign travel) Co-ordinate and delegate tasks and work packages within the support Quality Assurance team Support bidding work and providing estimated Quality Assurance effort for new packages of work Support a positive team working environment in line with MBDA values and behaviours Supporting recruitment activities as necessary to grow the local Quality Assurance team Being actively involved in ISO9000 and AS9100 assessments and in internal quality audit activities What we're looking for from you: HNC/HND in Engineering or Quality Assurance is desirable, or equivalent work experience Experience in people management and leading / motivating Quality Assurance teams Experience of developing individuals and teams within a Quality Assurance environment A high degree of self-motivation, autonomy and ability to work proactively, with excellent organisation, communication & social skills An ability to inspire change, comfortable working in a matrix organization Strong analytical skills; ability to run reports in Excel, use SAP QM system, and document management tools Continuous improvement awareness and initiative to deliver improvements Experience of navigating and understanding Customer Quality Assurance contract requirements A strong understanding of the CADMID cycle, and experience of supporting projects through various stages of this cycle - specifically the Demonstration (Development) / Manufacture stages Experience of supporting projects/products through development and qualification activities is preferred Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
Job Title: SeniorFire & Security Systems Engineer Location : Swindon Salary: £50k base salary plus commission (OTE £70k-£80k), a profit share scheme, and a fully equipped company van. Job Type: Permanent, Full Time The Company: Join Jackson Fire & Security as we are expanding the Swindon team. This is an exciting opportunity with genuine autonomy, a £50k base salary plus commission (OTE £70k-£80k), a profit share scheme, and a fully equipped company van. At Jackson Fire & Security, we've been protecting people and property since 1991. With over 30 years' experience, NSI Gold accreditation, and BAFE-registered engineers, we're proud to deliver trusted fire and security solutions across the UK. Our services include fire alarms, extinguishers, CCTV, intruder alarms, access control, emergency lighting, and more. As we expand into the South West, we're offering experienced engineers the chance to shape our future in the region. The Role: As a Senior Fire and Security Systems Engineer, you'll work across a mix of installations, servicing, and customer site takeovers. You may be installing a fire panel one day and surveying a new customer site or producing quotes the next. You'll manage your own diary, booking work directly with customers and enjoying genuine flexibility. The role is Monday to Friday, 8am-5pm, with occasional on-call and out-of-hours work. You'll primarily cover the Swindon (SN) area, with occasional nearby travel for national accounts. You'll take your company van home and work independently, supported by the Branch Director, wider Jackson network, and Head Office Support Team. Key Responsibilities: Carry out site surveys and visits to generate quotes for new and existing customers. Install, commission, service, and maintain fire and security systems, including fire alarms, emergency lighting, fire extinguishers, fire doors, intruder alarms, CCTV, and access control. Deliver installation projects from first fix through to commissioning, including upgrades and system expansions. Complete routine and reactive servicing, fault-finding, and repairs to a high standard. Undertake full service takeovers for new customers, including testing, certification, and documentation. Manage your own workload and diary, coordinating installations, service visits, and surveys directly with customers. Maintain high levels of customer service and professionalism at all times. Ensure all works comply with NSI Gold standards, British Standards, and legislative requirements. Accurately complete all documentation and reports using company systems. Participate in an on-call rota and attend occasional out-of-hours call-outs. Represent the Jackson brand and support business growth by identifying additional opportunities. What We're Looking For: Previous experience in fire and/or security systems engineering (installation, servicing, maintenance). Knowledge of fire alarms, intruder alarms, CCTV, access control, or emergency lighting. Excellent customer service skills - building trust is paramount. Ability to work independently, manage your time, and complete jobs thoroughly. Full UK driving licence Based in the SN postcode area (Swindon) or nearby. Why Join us? Earning potential: Base salary £50k, with achievable OTE £70k-£80k. Profit share scheme: Paid directly to you in November, just in time for Christmas. Autonomy & trust: Manage your own diary and customer relationships. Career development: Funded training and qualifications in areas such as fire doors, extinguishers, and emergency lighting. Fully equipped package: Company van, fuel card, tablet, laptop, uniform, and all tools provided. Benefits: 25 days annual leave + bank holidays, additional day off for your birthday, pension, healthcare options and ongoing training. Culture: A family-run business where customer service, honesty, and doing the job right come first. Additional Information: If you're looking for a role with real freedom, earning potential, and the chance to grow with a business that's just starting its journey in Swindon, this is your opportunity. All applications for this vacancy are to be submitted online, and strictly no agency calls or agency CV submissions. Please click APPLY to send your CV, to be considered for this role. Candidates with the relevant experience or job title of; Fire Alarm Systems Engineer, Security Systems Engineer, Infrastructure Engineer, IT Infrastructure Systems Engineer, Technical Systems Engineer, also be considered for this role.
01/04/2026
Full time
Job Title: SeniorFire & Security Systems Engineer Location : Swindon Salary: £50k base salary plus commission (OTE £70k-£80k), a profit share scheme, and a fully equipped company van. Job Type: Permanent, Full Time The Company: Join Jackson Fire & Security as we are expanding the Swindon team. This is an exciting opportunity with genuine autonomy, a £50k base salary plus commission (OTE £70k-£80k), a profit share scheme, and a fully equipped company van. At Jackson Fire & Security, we've been protecting people and property since 1991. With over 30 years' experience, NSI Gold accreditation, and BAFE-registered engineers, we're proud to deliver trusted fire and security solutions across the UK. Our services include fire alarms, extinguishers, CCTV, intruder alarms, access control, emergency lighting, and more. As we expand into the South West, we're offering experienced engineers the chance to shape our future in the region. The Role: As a Senior Fire and Security Systems Engineer, you'll work across a mix of installations, servicing, and customer site takeovers. You may be installing a fire panel one day and surveying a new customer site or producing quotes the next. You'll manage your own diary, booking work directly with customers and enjoying genuine flexibility. The role is Monday to Friday, 8am-5pm, with occasional on-call and out-of-hours work. You'll primarily cover the Swindon (SN) area, with occasional nearby travel for national accounts. You'll take your company van home and work independently, supported by the Branch Director, wider Jackson network, and Head Office Support Team. Key Responsibilities: Carry out site surveys and visits to generate quotes for new and existing customers. Install, commission, service, and maintain fire and security systems, including fire alarms, emergency lighting, fire extinguishers, fire doors, intruder alarms, CCTV, and access control. Deliver installation projects from first fix through to commissioning, including upgrades and system expansions. Complete routine and reactive servicing, fault-finding, and repairs to a high standard. Undertake full service takeovers for new customers, including testing, certification, and documentation. Manage your own workload and diary, coordinating installations, service visits, and surveys directly with customers. Maintain high levels of customer service and professionalism at all times. Ensure all works comply with NSI Gold standards, British Standards, and legislative requirements. Accurately complete all documentation and reports using company systems. Participate in an on-call rota and attend occasional out-of-hours call-outs. Represent the Jackson brand and support business growth by identifying additional opportunities. What We're Looking For: Previous experience in fire and/or security systems engineering (installation, servicing, maintenance). Knowledge of fire alarms, intruder alarms, CCTV, access control, or emergency lighting. Excellent customer service skills - building trust is paramount. Ability to work independently, manage your time, and complete jobs thoroughly. Full UK driving licence Based in the SN postcode area (Swindon) or nearby. Why Join us? Earning potential: Base salary £50k, with achievable OTE £70k-£80k. Profit share scheme: Paid directly to you in November, just in time for Christmas. Autonomy & trust: Manage your own diary and customer relationships. Career development: Funded training and qualifications in areas such as fire doors, extinguishers, and emergency lighting. Fully equipped package: Company van, fuel card, tablet, laptop, uniform, and all tools provided. Benefits: 25 days annual leave + bank holidays, additional day off for your birthday, pension, healthcare options and ongoing training. Culture: A family-run business where customer service, honesty, and doing the job right come first. Additional Information: If you're looking for a role with real freedom, earning potential, and the chance to grow with a business that's just starting its journey in Swindon, this is your opportunity. All applications for this vacancy are to be submitted online, and strictly no agency calls or agency CV submissions. Please click APPLY to send your CV, to be considered for this role. Candidates with the relevant experience or job title of; Fire Alarm Systems Engineer, Security Systems Engineer, Infrastructure Engineer, IT Infrastructure Systems Engineer, Technical Systems Engineer, also be considered for this role.
Technical Team Lead IT Infrastructure (3rd Line & Infrastructure Projects) / Bedford / £37,000 to £45,000 per annum + Benefits Join one of the UK's fastest-growing Managed Service Providers and take your IT career to the next level! If you're a sharp-thinking problem solver who loves variety, teamwork, and delivering great work, this is the role for you. What You'll Be Doing: As the TAM Team Lead, you will hold a dual-focus position. You will act as the senior technical authority and project lead for infrastructure environments while managing a small team of engineers. This is a hands-on role where you will design and implement a range of IT change projects for clients in your region. You and your team will develop and maintain relationships that clients put trust in to deliver the solutions that their organisations need, while providing expertise-in-depth to the Service Team who escalate faults to you for resolution. Key Responsibilities of the Technical Team Lead IT Infrastructure Role: Team Leadership: Lead, mentor, and develop a small team of engineers. You will manage resource allocation, conduct 1-2-1s, and foster a culture of technical excellence. 3rd Line Escalation: Act as the final point of escalation for complex infrastructure issues involving Windows Server, Virtualisation, Networking, and Cloud Project Engineering: Lead the end-to-end delivery of infrastructure projects (e.g., server migrations, cloud transitions, security hardening, and site decommissions). Technical Account Management: Build strong relationships with internal or external clients ensuring their technical roadmap aligns with business goals and that infrastructure is "fit for purpose." Continuous Improvement: Identify bottlenecks in current systems and propose/implement automated or modernized solutions Experience & Qualifications: Minimum 3-5 years in a senior technical role, ideally within an MSP or a multi-site internal environment. Previous experience managing or leading a small technical team. Demonstrable experience delivering 3rd line IT projects on time and within budget. Must be able to commute to our Bedford office and travel to client sites as needed. Ideally holding recognisable vendor qualifications Infrastructure: Expert knowledge of Windows Server (2019 onward), Active Directory/GPO, and Entra/Microsoft 365/Exchange Online. Virtualisation: Advanced experience with VMware vSphere or Microsoft Hyper-V. Cloud: Proven experience in Azure or AWS (migrations, environment builds, and security). Networking: Strong understanding of wired networking, experience with firewalls (Sophos/Fortinet/Cisco), and VPNs. Wireless Networking: Experience with planning, deployment and surveying of wireless networks in commercial, education and/or healthcare settings with vendors like Meraki/Aruba/Ruckus Backup & DR: Management of enterprise-level backup solutions (Veeam, Redstor, etc.). What's in It for You? £37,000 - £45,000 based on experience 22 days annual leave A friendly, collaborative office culture Real variety - every day is different Opportunities for professional development High-quality tools and an environment that values good engineering Avoid the city centre traffic! Be part of a team where your ideas and input genuinely matter Why Join? They're an ambitious, growing MSP with a passion for doing IT right. You'll be part of a talented team that cares about quality, collaboration, and creating solutions that genuinely help customers succeed. This is the place for you if you want: Real influence Interesting technical challenges Supportive colleagues Space to grow your career Ready to Join? Apply Now for this exciting new Technical Team Lead IT Infrastructure position for immediate consideration.
01/04/2026
Full time
Technical Team Lead IT Infrastructure (3rd Line & Infrastructure Projects) / Bedford / £37,000 to £45,000 per annum + Benefits Join one of the UK's fastest-growing Managed Service Providers and take your IT career to the next level! If you're a sharp-thinking problem solver who loves variety, teamwork, and delivering great work, this is the role for you. What You'll Be Doing: As the TAM Team Lead, you will hold a dual-focus position. You will act as the senior technical authority and project lead for infrastructure environments while managing a small team of engineers. This is a hands-on role where you will design and implement a range of IT change projects for clients in your region. You and your team will develop and maintain relationships that clients put trust in to deliver the solutions that their organisations need, while providing expertise-in-depth to the Service Team who escalate faults to you for resolution. Key Responsibilities of the Technical Team Lead IT Infrastructure Role: Team Leadership: Lead, mentor, and develop a small team of engineers. You will manage resource allocation, conduct 1-2-1s, and foster a culture of technical excellence. 3rd Line Escalation: Act as the final point of escalation for complex infrastructure issues involving Windows Server, Virtualisation, Networking, and Cloud Project Engineering: Lead the end-to-end delivery of infrastructure projects (e.g., server migrations, cloud transitions, security hardening, and site decommissions). Technical Account Management: Build strong relationships with internal or external clients ensuring their technical roadmap aligns with business goals and that infrastructure is "fit for purpose." Continuous Improvement: Identify bottlenecks in current systems and propose/implement automated or modernized solutions Experience & Qualifications: Minimum 3-5 years in a senior technical role, ideally within an MSP or a multi-site internal environment. Previous experience managing or leading a small technical team. Demonstrable experience delivering 3rd line IT projects on time and within budget. Must be able to commute to our Bedford office and travel to client sites as needed. Ideally holding recognisable vendor qualifications Infrastructure: Expert knowledge of Windows Server (2019 onward), Active Directory/GPO, and Entra/Microsoft 365/Exchange Online. Virtualisation: Advanced experience with VMware vSphere or Microsoft Hyper-V. Cloud: Proven experience in Azure or AWS (migrations, environment builds, and security). Networking: Strong understanding of wired networking, experience with firewalls (Sophos/Fortinet/Cisco), and VPNs. Wireless Networking: Experience with planning, deployment and surveying of wireless networks in commercial, education and/or healthcare settings with vendors like Meraki/Aruba/Ruckus Backup & DR: Management of enterprise-level backup solutions (Veeam, Redstor, etc.). What's in It for You? £37,000 - £45,000 based on experience 22 days annual leave A friendly, collaborative office culture Real variety - every day is different Opportunities for professional development High-quality tools and an environment that values good engineering Avoid the city centre traffic! Be part of a team where your ideas and input genuinely matter Why Join? They're an ambitious, growing MSP with a passion for doing IT right. You'll be part of a talented team that cares about quality, collaboration, and creating solutions that genuinely help customers succeed. This is the place for you if you want: Real influence Interesting technical challenges Supportive colleagues Space to grow your career Ready to Join? Apply Now for this exciting new Technical Team Lead IT Infrastructure position for immediate consideration.
The Role We are looking for a highly experienced New Business Cyber Security Development Director to drive enterprise penetration testing and offensive security engagements valued at £1M+. This role is 100% focused on new logo acquisition. The successful candidate will be responsible for identifying, developing, and closing large-scale security testing opportunities with enterprise organisations, working alongside an experienced team of technicians and cyber experts. You will bring a strong track record of winning complex cybersecurity services deals, particularly in penetration testing, red teaming, and offensive security programmes. You will collaborate closely with our security consulting and delivery teams to design and close strategic engagements that help organisations strengthen their cyber resilience. Key Responsibilities Generate and close net-new enterprise clients for penetration testing and offensive security services Build and manage a new business pipeline targeting deals £1M+ in value Proactively identify and pursue opportunities across enterprise and regulated sectors including financial services and critical infrastructure Engage senior decision makers including CISOs, CTOs, and security leadership teams Lead the sales process from prospecting through to deal closure for complex, high-value engagements Work closely with internal technical experts to scope and shape large-scale penetration testing and red teaming programmes Develop tailored proposals and commercial structures for multi-year security testing programmes Navigate complex procurement cycles and lead enterprise-level commercial negotiations Maintain deep knowledge of the cybersecurity threat landscape and offensive security services market. Skills and Attributes Flexible and creative to take considered risks Inquisitive and persistent, able to hunt out new business opportunity Learn and adapt quickly to changing situations Self-motivated and able to work under pressure Ability to travel to different sites and locations on a weekly basis Manages conflict and challenges in an open and constructive manner Flexible and creative to take considered risks Extensive experience in enterprise technology or cybersecurity sales Demonstrable track record of generating new business and closing large cybersecurity services deals (£1M+) Significant experience selling penetration testing, offensive security, or cyber assurance services Strong ability to prospect and build relationships with senior enterprise stakeholders Experience managing long, complex enterprise sales cycles Excellent commercial and negotiation skills Benefits At Claranet, we go the extra mile with our people-because we believe in building a workplace where everyone feels valued and supported. Our flexible benefits package includes: Pension Scheme: Employer-matched contributions to help you plan for the future. Comprehensive Healthcare Coverage: Access to private medical care for your peace of mind and wellbeing. Discounted Gym Memberships: Prioritise your fitness with exclusive rates at leading gyms. Personalised Wellbeing Support: App-based resources and services available 24/7 Enhanced Annual Leave: 25 days of holiday, increasing to 27 days with service, plus bank holidays and a day off for your birthday. Continuous Learning & Development: Ongoing opportunities to grow your skills and advance your career. What makes us unique is Team Claranet , our internal community that supports causes close to our employees' hearts. We offer paid charity leave, support local charities across our offices, and host annual fundraising events, all backed by a dedicated committee. We're proud founding members of TC4RE (Technology Community for Racial Equality) working collectively to build a more diverse and inclusive tech industry. About Claranet Founded at the beginning of the dot com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries. Equal Opportunities Statement Diversity, equity and inclusion are at the heart of what we value as an organisation. Claranet is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support any reasonable adjustments that are needed within the recruitment process. Ready to take the next step in your career with Claranet? Click 'apply' - we can't wait to meet you! To view full job description please visit our careers page
01/04/2026
Full time
The Role We are looking for a highly experienced New Business Cyber Security Development Director to drive enterprise penetration testing and offensive security engagements valued at £1M+. This role is 100% focused on new logo acquisition. The successful candidate will be responsible for identifying, developing, and closing large-scale security testing opportunities with enterprise organisations, working alongside an experienced team of technicians and cyber experts. You will bring a strong track record of winning complex cybersecurity services deals, particularly in penetration testing, red teaming, and offensive security programmes. You will collaborate closely with our security consulting and delivery teams to design and close strategic engagements that help organisations strengthen their cyber resilience. Key Responsibilities Generate and close net-new enterprise clients for penetration testing and offensive security services Build and manage a new business pipeline targeting deals £1M+ in value Proactively identify and pursue opportunities across enterprise and regulated sectors including financial services and critical infrastructure Engage senior decision makers including CISOs, CTOs, and security leadership teams Lead the sales process from prospecting through to deal closure for complex, high-value engagements Work closely with internal technical experts to scope and shape large-scale penetration testing and red teaming programmes Develop tailored proposals and commercial structures for multi-year security testing programmes Navigate complex procurement cycles and lead enterprise-level commercial negotiations Maintain deep knowledge of the cybersecurity threat landscape and offensive security services market. Skills and Attributes Flexible and creative to take considered risks Inquisitive and persistent, able to hunt out new business opportunity Learn and adapt quickly to changing situations Self-motivated and able to work under pressure Ability to travel to different sites and locations on a weekly basis Manages conflict and challenges in an open and constructive manner Flexible and creative to take considered risks Extensive experience in enterprise technology or cybersecurity sales Demonstrable track record of generating new business and closing large cybersecurity services deals (£1M+) Significant experience selling penetration testing, offensive security, or cyber assurance services Strong ability to prospect and build relationships with senior enterprise stakeholders Experience managing long, complex enterprise sales cycles Excellent commercial and negotiation skills Benefits At Claranet, we go the extra mile with our people-because we believe in building a workplace where everyone feels valued and supported. Our flexible benefits package includes: Pension Scheme: Employer-matched contributions to help you plan for the future. Comprehensive Healthcare Coverage: Access to private medical care for your peace of mind and wellbeing. Discounted Gym Memberships: Prioritise your fitness with exclusive rates at leading gyms. Personalised Wellbeing Support: App-based resources and services available 24/7 Enhanced Annual Leave: 25 days of holiday, increasing to 27 days with service, plus bank holidays and a day off for your birthday. Continuous Learning & Development: Ongoing opportunities to grow your skills and advance your career. What makes us unique is Team Claranet , our internal community that supports causes close to our employees' hearts. We offer paid charity leave, support local charities across our offices, and host annual fundraising events, all backed by a dedicated committee. We're proud founding members of TC4RE (Technology Community for Racial Equality) working collectively to build a more diverse and inclusive tech industry. About Claranet Founded at the beginning of the dot com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries. Equal Opportunities Statement Diversity, equity and inclusion are at the heart of what we value as an organisation. Claranet is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support any reasonable adjustments that are needed within the recruitment process. Ready to take the next step in your career with Claranet? Click 'apply' - we can't wait to meet you! To view full job description please visit our careers page
Application Support Engineer (SQL) - Edinburgh/Glasgow Hybrid - Circa 30K + Bonus Applicants will need to demonstrate proven hands-on skills with SQL Rotational shifts: Morning: 6am to 2:30pm (working from home these weeks) Mid: 8am to 4:30pm (working in the Glasgow or Edinburgh office - whichever is best for you - Tuesdays and Thursdays, and from home the rest of the week) Late: 2:30pm to 10pm (working from home these weeks) On-call Rota (As it stands 1 in 4/5 weeks, paid, and comes into effect after probation cleared and you're settled into the team) Lorien's client, a fast-growing, global-reaching SAAS company with a great name in their domain, are currently looking to hire an Application Support Engineer based out of either their Edinburgh or Glasgow offices to join their expanding function. This would be a brilliant fit for someone with proven Application Support skills and a good grasp of databases/SQL/Azure SQL, looking to move into a growing firm with great projects in the pipeline, a range of incentives (including bonuses, flexible working, private healthcare, recognition rewards, professional development and ongoing upskilling avenues), and friendly people to work with (ask us, we've placed a number of them ourselves!). Key Responsibilities: Take the reins across Application Support Tackle support requests, prioritising, and escalating tickets to 2nd Line/above as needed Liaising with a multidisciplinary function of DevOps, Infrastructure and other teams to keep things running smoothly Creation/management of user accounts within the core application and support portal Maintaining/monitoring remote client servers to ensure stability Knowledge-sharing and working with others to resolve/prevent issues Contributing to relevant projects, supporting config/change deployments, helping to foster best practices, and working to agreed procedures to make sure everyone's on the same page/working to agreed processes Helping to improve the wider function and bringing new ideas to the table where it comes to processes/workflows/etc. What they're looking for you to bring to the table: Proven track record in the Application Support / 1st Line Support domain/s with dealings in customer-facing scenarios Strong hands-on SQL and/or Azure SQL skills to query databases, identify root causes for backend issues, and troubleshooting problems Active Directory / Entra ID ( Azure AD ) skills Ability to support users/customers remotely Ideally a good grasp of relevant methodologies/processes such as ITIL/Change Management/etc. If you're looking to join a great firm with expansion on the horizon, offering a host of benefits with staff at the centre such as flexible working, bonuses and recognition rewards, healthcare, progression and more, apply now with your latest CV and let's have a chat before this is snapped up. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
31/03/2026
Full time
Application Support Engineer (SQL) - Edinburgh/Glasgow Hybrid - Circa 30K + Bonus Applicants will need to demonstrate proven hands-on skills with SQL Rotational shifts: Morning: 6am to 2:30pm (working from home these weeks) Mid: 8am to 4:30pm (working in the Glasgow or Edinburgh office - whichever is best for you - Tuesdays and Thursdays, and from home the rest of the week) Late: 2:30pm to 10pm (working from home these weeks) On-call Rota (As it stands 1 in 4/5 weeks, paid, and comes into effect after probation cleared and you're settled into the team) Lorien's client, a fast-growing, global-reaching SAAS company with a great name in their domain, are currently looking to hire an Application Support Engineer based out of either their Edinburgh or Glasgow offices to join their expanding function. This would be a brilliant fit for someone with proven Application Support skills and a good grasp of databases/SQL/Azure SQL, looking to move into a growing firm with great projects in the pipeline, a range of incentives (including bonuses, flexible working, private healthcare, recognition rewards, professional development and ongoing upskilling avenues), and friendly people to work with (ask us, we've placed a number of them ourselves!). Key Responsibilities: Take the reins across Application Support Tackle support requests, prioritising, and escalating tickets to 2nd Line/above as needed Liaising with a multidisciplinary function of DevOps, Infrastructure and other teams to keep things running smoothly Creation/management of user accounts within the core application and support portal Maintaining/monitoring remote client servers to ensure stability Knowledge-sharing and working with others to resolve/prevent issues Contributing to relevant projects, supporting config/change deployments, helping to foster best practices, and working to agreed procedures to make sure everyone's on the same page/working to agreed processes Helping to improve the wider function and bringing new ideas to the table where it comes to processes/workflows/etc. What they're looking for you to bring to the table: Proven track record in the Application Support / 1st Line Support domain/s with dealings in customer-facing scenarios Strong hands-on SQL and/or Azure SQL skills to query databases, identify root causes for backend issues, and troubleshooting problems Active Directory / Entra ID ( Azure AD ) skills Ability to support users/customers remotely Ideally a good grasp of relevant methodologies/processes such as ITIL/Change Management/etc. If you're looking to join a great firm with expansion on the horizon, offering a host of benefits with staff at the centre such as flexible working, bonuses and recognition rewards, healthcare, progression and more, apply now with your latest CV and let's have a chat before this is snapped up. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Business Development Manager Remote (UK) with regular meetings in London £50,000 £60,000 + commission (OTE £90,000+ uncapped) We are looking for a highly motivated Business Development Manager with pharmaceutical sector experience to play a pivotal role in the next phase of growth at A Life in a Day. This is an exciting opportunity to join a business that is early in its growth journey, where you will have the freedom to explore new therapy areas, clients, and territories, and directly influence the company s commercial success. You ll work closely with the Managing Director to develop and execute sales strategies, identify new opportunities, and build meaningful partnerships with leading pharmaceutical organisations globally. About A Life in a Day A Life in a Day was created by the founders of The Method , who pioneered bringing method-acting techniques from theatre into corporate training. In 2018 we launched A Life in a Day (ALIAD) for the global healthcare sector an immersive learning programme designed to build deep empathy and understanding of life-limiting health conditions. We ve been a fully remote company since inception, with a team of 25 people working from home offices across the UK. We collaborate daily using Microsoft Teams, SharePoint and (url removed), and come together for meetings and company events in London when needed. Key Responsibilities of the Business Development Manager Proactively identify and secure new business opportunities across key pharmaceutical therapy areas Expand the reach of our programmes by exploring adjacent healthcare verticals Develop strategic partnerships and routes to market Grow and nurture early-stage client accounts Work closely with the Managing Director to develop and execute sales strategies Communicate compelling value propositions to senior pharmaceutical stakeholders Contribute to the development of sales materials and commercial strategy Track and report on pipeline development and sales performance What We re Looking For Essential Proven sales experience within the pharmaceutical sector Experience selling services, programmes, or solutions into pharma or healthcare organisations A strong track record of developing new business opportunities Ability to engage and influence senior stakeholders Excellent communication skills with the ability to present innovative solutions with passion Desirable Experience working with global pharmaceutical organisations Exposure to training, learning & development, or behavioural programmes What We Offer £50,000 £60,000 base salary Uncapped commission (OTE £90,000+) Fully remote working Regular team meetings in London Flexible working hours 28 days holiday including public holidays Private healthcare (after successful completion of probation) Company laptop and phone line Two company social events in London each year Why Join Us? This is a rare opportunity to join a high-impact, purpose-driven organisation that is transforming how the pharmaceutical industry understands patient experience. You ll have the chance to: Sell a truly unique and award-winning programme Work with leading global pharma companies Play a key role in shaping the commercial growth of the business Be part of a collaborative, mission-driven remote team Apply now to be part of a company helping healthcare professionals see the world through the eyes of patients.
31/03/2026
Full time
Business Development Manager Remote (UK) with regular meetings in London £50,000 £60,000 + commission (OTE £90,000+ uncapped) We are looking for a highly motivated Business Development Manager with pharmaceutical sector experience to play a pivotal role in the next phase of growth at A Life in a Day. This is an exciting opportunity to join a business that is early in its growth journey, where you will have the freedom to explore new therapy areas, clients, and territories, and directly influence the company s commercial success. You ll work closely with the Managing Director to develop and execute sales strategies, identify new opportunities, and build meaningful partnerships with leading pharmaceutical organisations globally. About A Life in a Day A Life in a Day was created by the founders of The Method , who pioneered bringing method-acting techniques from theatre into corporate training. In 2018 we launched A Life in a Day (ALIAD) for the global healthcare sector an immersive learning programme designed to build deep empathy and understanding of life-limiting health conditions. We ve been a fully remote company since inception, with a team of 25 people working from home offices across the UK. We collaborate daily using Microsoft Teams, SharePoint and (url removed), and come together for meetings and company events in London when needed. Key Responsibilities of the Business Development Manager Proactively identify and secure new business opportunities across key pharmaceutical therapy areas Expand the reach of our programmes by exploring adjacent healthcare verticals Develop strategic partnerships and routes to market Grow and nurture early-stage client accounts Work closely with the Managing Director to develop and execute sales strategies Communicate compelling value propositions to senior pharmaceutical stakeholders Contribute to the development of sales materials and commercial strategy Track and report on pipeline development and sales performance What We re Looking For Essential Proven sales experience within the pharmaceutical sector Experience selling services, programmes, or solutions into pharma or healthcare organisations A strong track record of developing new business opportunities Ability to engage and influence senior stakeholders Excellent communication skills with the ability to present innovative solutions with passion Desirable Experience working with global pharmaceutical organisations Exposure to training, learning & development, or behavioural programmes What We Offer £50,000 £60,000 base salary Uncapped commission (OTE £90,000+) Fully remote working Regular team meetings in London Flexible working hours 28 days holiday including public holidays Private healthcare (after successful completion of probation) Company laptop and phone line Two company social events in London each year Why Join Us? This is a rare opportunity to join a high-impact, purpose-driven organisation that is transforming how the pharmaceutical industry understands patient experience. You ll have the chance to: Sell a truly unique and award-winning programme Work with leading global pharma companies Play a key role in shaping the commercial growth of the business Be part of a collaborative, mission-driven remote team Apply now to be part of a company helping healthcare professionals see the world through the eyes of patients.
Customer Success Agent My Client, an expanding healthcare technology and services organisation, is looking for a Customer Success Agent to join their growing team. This is an exciting opportunity for someone who enjoys working in a fast-paced customer-focused environment and wants to build a career within a forward-thinking technology business that supports healthcare providers across multiple international markets. The successful candidate will join a small, collaborative team and will report directly to the Customer Success Team Leader. This role will play a key part in supporting customers, managing account renewals, and ensuring a high level of service delivery. Key Responsibilities: Managing and supporting the renewal process for customers using authentication tokens across the client platform. Proactively contacting customers via phone and email to manage upcoming renewals and maintain engagement. Assisting with the reconfiguration of user profiles and authentication accounts. Creating and updating customer documentation and forms within internal libraries. Supporting customers with access issues and authentication devices. Maintaining high standards of communication when dealing with client queries, issues, and complaints. Ensuring customer issues are resolved or escalated promptly. Liaising with third-party support providers when necessary. Working closely with internal accounts and sales teams to manage user access, including granting, disabling, and removing user profiles when required. The ideal candidate will have: Excellent written and verbal communication skills. Strong organisational skills and attention to detail. A proactive and highly motivated approach to work. A strong focus on customer service and customer retention. The ability to work independently and manage tasks effectively. Experience working with Microsoft Office and Windows operating systems. Experience with Active Directory, Windows Server, or authentication systems would be advantageous. The ability to work well in a fast-paced environment. Experience within the private healthcare or medical sector would be beneficial but is not essential. What s on Offer My Client offers a supportive and collaborative working environment along with opportunities for professional development and career progression. Benefits include: Company matched pension scheme Paid maternity leave (up to 18 weeks) Flexible working and work-from-home opportunities 1 dedicated wellbeing day annually Access to an Employee Assistance Programme Regular wellbeing initiatives and webinars Opportunities to work abroad for up to 20 working days per year This is a fantastic opportunity to join a growing organisation where your work will directly support innovative healthcare technology and contribute to improving patient care. Interested? Please Click Apply Now! Customer Success Agent
31/03/2026
Full time
Customer Success Agent My Client, an expanding healthcare technology and services organisation, is looking for a Customer Success Agent to join their growing team. This is an exciting opportunity for someone who enjoys working in a fast-paced customer-focused environment and wants to build a career within a forward-thinking technology business that supports healthcare providers across multiple international markets. The successful candidate will join a small, collaborative team and will report directly to the Customer Success Team Leader. This role will play a key part in supporting customers, managing account renewals, and ensuring a high level of service delivery. Key Responsibilities: Managing and supporting the renewal process for customers using authentication tokens across the client platform. Proactively contacting customers via phone and email to manage upcoming renewals and maintain engagement. Assisting with the reconfiguration of user profiles and authentication accounts. Creating and updating customer documentation and forms within internal libraries. Supporting customers with access issues and authentication devices. Maintaining high standards of communication when dealing with client queries, issues, and complaints. Ensuring customer issues are resolved or escalated promptly. Liaising with third-party support providers when necessary. Working closely with internal accounts and sales teams to manage user access, including granting, disabling, and removing user profiles when required. The ideal candidate will have: Excellent written and verbal communication skills. Strong organisational skills and attention to detail. A proactive and highly motivated approach to work. A strong focus on customer service and customer retention. The ability to work independently and manage tasks effectively. Experience working with Microsoft Office and Windows operating systems. Experience with Active Directory, Windows Server, or authentication systems would be advantageous. The ability to work well in a fast-paced environment. Experience within the private healthcare or medical sector would be beneficial but is not essential. What s on Offer My Client offers a supportive and collaborative working environment along with opportunities for professional development and career progression. Benefits include: Company matched pension scheme Paid maternity leave (up to 18 weeks) Flexible working and work-from-home opportunities 1 dedicated wellbeing day annually Access to an Employee Assistance Programme Regular wellbeing initiatives and webinars Opportunities to work abroad for up to 20 working days per year This is a fantastic opportunity to join a growing organisation where your work will directly support innovative healthcare technology and contribute to improving patient care. Interested? Please Click Apply Now! Customer Success Agent
2nd Line Support Engineer Salary: Up to £37,000 + exceptional benefits package including over 20% employer pension contrubutions Location: Stockport Type: Full-time, office-based Are you an experienced 2nd Line Support Engineer looking for a technically varied role where your expertise genuinely makes a difference Our client is an award-winning healthcare provider delivering critical NHS services across Greater Manchester. As an employee-owned organisation with a strong social purpose, they combine innovative digital technology with outstanding clinical care to improve outcomes for patients and communities. With a highly capable Digital Technology Services team already in place, they are now looking to strengthen the team further with the addition of a skilled IT Support Engineer. This role will see you supporting and developing a modern IT environment that underpins essential healthcare services. You ll provide high-quality 1st and 2nd line support across infrastructure, systems and end-user technology, ensuring systems remain secure, reliable and efficient. Alongside troubleshooting and service delivery, you ll also play an active role in improving infrastructure, identifying opportunities for automation and supporting the organisation s ongoing digital transformation. Job Description Provide high-quality 1st and 2nd line technical support to internal users, ensuring a professional and responsive service Manage incidents and service requests through the ITSM ticketing system Diagnose and resolve hardware and software issues across servers, desktops, mobile devices and peripherals Support and maintain core IT infrastructure including servers, cloud platforms and networking components Assist with the management of Microsoft 365, Active Directory and Group Policy environments Support virtualised infrastructure and cloud services including Azure or AWS Maintain accurate documentation of systems, procedures and incident resolutions Contribute to security best practice and compliance with standards such as GDPR and ISO 27001 Participate in an out-of-hours on-call rota to ensure service continuity Person Specification Minimum of 3 years experience in a 2nd line IT support or systems support role Degree in Computer Science / IT-related discipline or equivalent commercial experience Strong knowledge of Windows client and server operating systems Experience supporting Microsoft 365, Active Directory and Group Policy Objects Understanding of networking fundamentals including VLANs, switching and routing Experience with firewalls (ideally Fortinet) Familiarity with virtualisation technologies such as Hyper-V Exposure to cloud platforms including Azure and/or AWS Working knowledge of automation tools such as PowerShell Strong communication skills with the ability to explain technical concepts to non-technical users Full UK driving licence Relevant certifications such as CompTIA A+ or Microsoft Azure Administrator are advantageous Why Apply This is an opportunity to join a highly respected, employee-owned organisation that invests heavily in both its people and its technology. You ll work within a collaborative digital team supporting critical healthcare services while developing your own technical capabilities through continuous professional development and certification opportunities. In return, our client offers a salary of up to £37,000, an exceptional benefits package, and the chance to work in an organisation where culture, values and employee engagement genuinely matter. To apply, please submit your CV by clicking on the relevant links. If successful, you will be contacted by one of our consultants within 3 working days. Unfortunately, due to the volume of applications we expect to receive for this vacancy, if you do not hear from us within this time, you should presume your application has been unsuccessful on this occasion. Grassroots Recruitment is acting as a recruitment agency and a recruitment business in respect of this vacancy. Grassroots Recruitment is an equal opportunities employer and recruiter. We welcome applications from all sections of the community, regardless of age, race, sex, sexual orientation, marital status, religion or disability.
31/03/2026
Full time
2nd Line Support Engineer Salary: Up to £37,000 + exceptional benefits package including over 20% employer pension contrubutions Location: Stockport Type: Full-time, office-based Are you an experienced 2nd Line Support Engineer looking for a technically varied role where your expertise genuinely makes a difference Our client is an award-winning healthcare provider delivering critical NHS services across Greater Manchester. As an employee-owned organisation with a strong social purpose, they combine innovative digital technology with outstanding clinical care to improve outcomes for patients and communities. With a highly capable Digital Technology Services team already in place, they are now looking to strengthen the team further with the addition of a skilled IT Support Engineer. This role will see you supporting and developing a modern IT environment that underpins essential healthcare services. You ll provide high-quality 1st and 2nd line support across infrastructure, systems and end-user technology, ensuring systems remain secure, reliable and efficient. Alongside troubleshooting and service delivery, you ll also play an active role in improving infrastructure, identifying opportunities for automation and supporting the organisation s ongoing digital transformation. Job Description Provide high-quality 1st and 2nd line technical support to internal users, ensuring a professional and responsive service Manage incidents and service requests through the ITSM ticketing system Diagnose and resolve hardware and software issues across servers, desktops, mobile devices and peripherals Support and maintain core IT infrastructure including servers, cloud platforms and networking components Assist with the management of Microsoft 365, Active Directory and Group Policy environments Support virtualised infrastructure and cloud services including Azure or AWS Maintain accurate documentation of systems, procedures and incident resolutions Contribute to security best practice and compliance with standards such as GDPR and ISO 27001 Participate in an out-of-hours on-call rota to ensure service continuity Person Specification Minimum of 3 years experience in a 2nd line IT support or systems support role Degree in Computer Science / IT-related discipline or equivalent commercial experience Strong knowledge of Windows client and server operating systems Experience supporting Microsoft 365, Active Directory and Group Policy Objects Understanding of networking fundamentals including VLANs, switching and routing Experience with firewalls (ideally Fortinet) Familiarity with virtualisation technologies such as Hyper-V Exposure to cloud platforms including Azure and/or AWS Working knowledge of automation tools such as PowerShell Strong communication skills with the ability to explain technical concepts to non-technical users Full UK driving licence Relevant certifications such as CompTIA A+ or Microsoft Azure Administrator are advantageous Why Apply This is an opportunity to join a highly respected, employee-owned organisation that invests heavily in both its people and its technology. You ll work within a collaborative digital team supporting critical healthcare services while developing your own technical capabilities through continuous professional development and certification opportunities. In return, our client offers a salary of up to £37,000, an exceptional benefits package, and the chance to work in an organisation where culture, values and employee engagement genuinely matter. To apply, please submit your CV by clicking on the relevant links. If successful, you will be contacted by one of our consultants within 3 working days. Unfortunately, due to the volume of applications we expect to receive for this vacancy, if you do not hear from us within this time, you should presume your application has been unsuccessful on this occasion. Grassroots Recruitment is acting as a recruitment agency and a recruitment business in respect of this vacancy. Grassroots Recruitment is an equal opportunities employer and recruiter. We welcome applications from all sections of the community, regardless of age, race, sex, sexual orientation, marital status, religion or disability.
Business Development Manager/Account Manager (Hybrid) IT Managed Services Location: Sheffield, South Yorkshire. Commutable from Nottingham, Derby, Barnsley, Worksop, Rotherham, Doncaster (Must be M1 corridor connected). Hybrid working. Salary & Rewards Account Manager: 40,000- 50,000 basic Senior Account Manager: 40,000- 60,000 basic Uncapped commission + performance bonuses! Commission at 10% of GP rising to 15% Clear progression pathways into senior, enterprise, or leadership positions About the Role Applause IT are working with an established multi office IT technology VAR looking to grow it's IT sales team where you'll manage key client relationships, develop new business, and deliver innovative technology solutions across cloud, cyber security, infrastructure and managed services. We're open to talking to strong Account Managers and Business Development Managers ready to step up - or proven Senior Account Managers (Account Director Level) experienced in leading complex deals and shaping account strategy. Client & Account Management Act as the primary contact for key accounts, building long-term relationships. Understand client objectives and map relevant IT solutions to their needs. Provide informed, strategic advice on technology trends and opportunities. Sales & Business Development Develop and execute account plans to exceed revenue targets. Identify and convert new opportunities across existing and new customers. Lead full sales cycles from prospecting through to closing. Negotiate high-value deals (senior level). Collaboration & Delivery Work with technical, marketing, and delivery teams to ensure seamless solution delivery. Prepare proposals, quotes and product demos. Resolve client issues effectively. Mentor junior sales colleagues (senior level). Strategy, Forecasting & Reporting Maintain accurate CRM and pipeline records. Provide sales forecasts and performance updates. Analyse market trends and competitor activity. Skills & Experience 3+ years in IT sales / account management (5+ for Senior). Good understanding of IT solutions: cloud, cyber security, infrastructure, networking, managed services. Demonstrable record of meeting or exceeding sales targets. Strong communication, negotiation and presentation skills. Experience handling multiple accounts or complex sales cycles. Proficiency in CRM systems and Microsoft Office. Preferred Attributes Experience with public and private sector clients. Vendor certifications (AWS, Microsoft, Cisco, etc.) preferred at Senior grade. Strategic, proactive and commercially astute mindset. Comfortable in a fast-paced, target-driven environment. Able to travel to client sites; driving may be required depending on territory. Pension & healthcare Professional development and certification support Hybrid working Supportive culture with opportunities for progression Send CV now to find out more
31/03/2026
Full time
Business Development Manager/Account Manager (Hybrid) IT Managed Services Location: Sheffield, South Yorkshire. Commutable from Nottingham, Derby, Barnsley, Worksop, Rotherham, Doncaster (Must be M1 corridor connected). Hybrid working. Salary & Rewards Account Manager: 40,000- 50,000 basic Senior Account Manager: 40,000- 60,000 basic Uncapped commission + performance bonuses! Commission at 10% of GP rising to 15% Clear progression pathways into senior, enterprise, or leadership positions About the Role Applause IT are working with an established multi office IT technology VAR looking to grow it's IT sales team where you'll manage key client relationships, develop new business, and deliver innovative technology solutions across cloud, cyber security, infrastructure and managed services. We're open to talking to strong Account Managers and Business Development Managers ready to step up - or proven Senior Account Managers (Account Director Level) experienced in leading complex deals and shaping account strategy. Client & Account Management Act as the primary contact for key accounts, building long-term relationships. Understand client objectives and map relevant IT solutions to their needs. Provide informed, strategic advice on technology trends and opportunities. Sales & Business Development Develop and execute account plans to exceed revenue targets. Identify and convert new opportunities across existing and new customers. Lead full sales cycles from prospecting through to closing. Negotiate high-value deals (senior level). Collaboration & Delivery Work with technical, marketing, and delivery teams to ensure seamless solution delivery. Prepare proposals, quotes and product demos. Resolve client issues effectively. Mentor junior sales colleagues (senior level). Strategy, Forecasting & Reporting Maintain accurate CRM and pipeline records. Provide sales forecasts and performance updates. Analyse market trends and competitor activity. Skills & Experience 3+ years in IT sales / account management (5+ for Senior). Good understanding of IT solutions: cloud, cyber security, infrastructure, networking, managed services. Demonstrable record of meeting or exceeding sales targets. Strong communication, negotiation and presentation skills. Experience handling multiple accounts or complex sales cycles. Proficiency in CRM systems and Microsoft Office. Preferred Attributes Experience with public and private sector clients. Vendor certifications (AWS, Microsoft, Cisco, etc.) preferred at Senior grade. Strategic, proactive and commercially astute mindset. Comfortable in a fast-paced, target-driven environment. Able to travel to client sites; driving may be required depending on territory. Pension & healthcare Professional development and certification support Hybrid working Supportive culture with opportunities for progression Send CV now to find out more
Job Title: Account and Business Development Manager Location: Farringdon Salary: 30,000 per annum + Up to 9k bonus Job type: Full time, Permanent Carbon Global is a multi-award-winning business development and lead generation agency with a strong focus on the Creative and Healthcare sectors. The Role: We're looking for someone to join our growing team of humans, plants and laptops. You will represent some of the most innovative marketing and communication agencies in Europe as their Account and Business Development Manager. This is not a sales role. You will be working together with your client to identify global brand leaders and reach out to them via phone, email and LinkedIn to set up high-level appointments for them. The role involves nurturing client relationships, organising information, understanding timelines, balancing to-do lists, and adapting to shifting priorities and strategies. You will be collaborating with our team of BDMs, your Client Success Manager and Team Assistant to deliver a high-quality, seamless service to our clients. This is a hybrid position working at our Kings Cross office at least two days a week. We can only consider candidates with a right to work in the UK, we cannot sponsor. We encourage applications from all walks of life, but unfortunately, we cannot accept applications from Haribo gummy bears as Sam is now vegetarian. Your Responsibilities: Outreach: Representing the client(s) in a professional way Nurturing prospects, building ongoing relationships and ensuring that all meetings booked are qualified, and communicated well with your client. Booking two/a number of meetings a week and managing changes in scheduling in a timely manner Maintaining agreed outreach volumes consistently Client Management: Preparing and leading meetings with the client, building client rapport and trust Preparing well-written and detailed briefing notes for the client, prior to them attending meetings, with clear objectives and focus areas Supporting the client strategy with the implementation of bespoke client campaigns Working with your CSM to ensure ongoing client satisfaction Admin: Comfortable using a CRM system, Google Sheets, and following internal processes Logging conversations with clear actions and next steps Reading and responding to emails in a timely manner About you: Required Attributes: Organised and attentive to client needs Experience in managing and nurturing relationships Confident reaching out to new leads to introduce the client Experience with either Google Workspace or Microsoft Office Excellent English language skills, verbal and written Highly focused and organised with a desire to learn and grow Calm under pressure with the ability to multi-task and prioritise within a constantly shifting environment Proactive and comfortable contributing to discussions Self-motivated to problem-solve Eye for detail Good communicator and able to read and adapt to social cues Ability to anticipate and identify client issues Can take detailed notes during conversations. Desired Attributes: Experience with CRM systems, ideally Hubspot Knowledge of GDPR and data protection practices Touch typing Additional languages Benefits: Hybrid working. Office drinks/dinner or activity once a month in Central London Extensive ongoing personal development Unlimited access to therapy on our well-being platform Access to company library and company Book Club Free sanitary products at our Farringdon office Implemented Anti-harassment Policy Regular company workshops on a variety of topics, including Mental Health and Wellbeing awareness and Sexual Harassment. 20 days Holiday + 8 public holidays + extra paid day off for your Birthday x2 Mental Health mornings off/ year Monthly 1-2-1's with Company Director to discuss development and well-being A supportive team that values quality work but also believes in a healthy work/life balance 10% Discount on drinks at local Coffee Shop Our Values: Multidimensional innovation - Implementing strategic decisions from all walks of life, celebrating failures as lessons for further innovation Integrity - Making choices that are well thought-out, ethical and fair Human first - Work life does not come at a cost to personal life Collegiality - Individual thinking, mindful of the collective, allowing space for open collaboration. The things which make us different are valued and respected Hard work - Passion for ongoing learning and development Our Awards: Best Global Business Development & Lead Generation Agency - Global 100 Awards 2022, 2023, 2024, 2025, and 2026 Please note: Our office is accessible via stairs only Candidates with experience of or working currently in relevant job titles, including: Account Manager, New Business Manager, Business Development Manager, Business Developer, Lead Generation, Marketing Manager, Partnerships Manager, Client Success, Customer Success, Sales Account Manager, Sales Manager, B2B Sales may also be considered
31/03/2026
Full time
Job Title: Account and Business Development Manager Location: Farringdon Salary: 30,000 per annum + Up to 9k bonus Job type: Full time, Permanent Carbon Global is a multi-award-winning business development and lead generation agency with a strong focus on the Creative and Healthcare sectors. The Role: We're looking for someone to join our growing team of humans, plants and laptops. You will represent some of the most innovative marketing and communication agencies in Europe as their Account and Business Development Manager. This is not a sales role. You will be working together with your client to identify global brand leaders and reach out to them via phone, email and LinkedIn to set up high-level appointments for them. The role involves nurturing client relationships, organising information, understanding timelines, balancing to-do lists, and adapting to shifting priorities and strategies. You will be collaborating with our team of BDMs, your Client Success Manager and Team Assistant to deliver a high-quality, seamless service to our clients. This is a hybrid position working at our Kings Cross office at least two days a week. We can only consider candidates with a right to work in the UK, we cannot sponsor. We encourage applications from all walks of life, but unfortunately, we cannot accept applications from Haribo gummy bears as Sam is now vegetarian. Your Responsibilities: Outreach: Representing the client(s) in a professional way Nurturing prospects, building ongoing relationships and ensuring that all meetings booked are qualified, and communicated well with your client. Booking two/a number of meetings a week and managing changes in scheduling in a timely manner Maintaining agreed outreach volumes consistently Client Management: Preparing and leading meetings with the client, building client rapport and trust Preparing well-written and detailed briefing notes for the client, prior to them attending meetings, with clear objectives and focus areas Supporting the client strategy with the implementation of bespoke client campaigns Working with your CSM to ensure ongoing client satisfaction Admin: Comfortable using a CRM system, Google Sheets, and following internal processes Logging conversations with clear actions and next steps Reading and responding to emails in a timely manner About you: Required Attributes: Organised and attentive to client needs Experience in managing and nurturing relationships Confident reaching out to new leads to introduce the client Experience with either Google Workspace or Microsoft Office Excellent English language skills, verbal and written Highly focused and organised with a desire to learn and grow Calm under pressure with the ability to multi-task and prioritise within a constantly shifting environment Proactive and comfortable contributing to discussions Self-motivated to problem-solve Eye for detail Good communicator and able to read and adapt to social cues Ability to anticipate and identify client issues Can take detailed notes during conversations. Desired Attributes: Experience with CRM systems, ideally Hubspot Knowledge of GDPR and data protection practices Touch typing Additional languages Benefits: Hybrid working. Office drinks/dinner or activity once a month in Central London Extensive ongoing personal development Unlimited access to therapy on our well-being platform Access to company library and company Book Club Free sanitary products at our Farringdon office Implemented Anti-harassment Policy Regular company workshops on a variety of topics, including Mental Health and Wellbeing awareness and Sexual Harassment. 20 days Holiday + 8 public holidays + extra paid day off for your Birthday x2 Mental Health mornings off/ year Monthly 1-2-1's with Company Director to discuss development and well-being A supportive team that values quality work but also believes in a healthy work/life balance 10% Discount on drinks at local Coffee Shop Our Values: Multidimensional innovation - Implementing strategic decisions from all walks of life, celebrating failures as lessons for further innovation Integrity - Making choices that are well thought-out, ethical and fair Human first - Work life does not come at a cost to personal life Collegiality - Individual thinking, mindful of the collective, allowing space for open collaboration. The things which make us different are valued and respected Hard work - Passion for ongoing learning and development Our Awards: Best Global Business Development & Lead Generation Agency - Global 100 Awards 2022, 2023, 2024, 2025, and 2026 Please note: Our office is accessible via stairs only Candidates with experience of or working currently in relevant job titles, including: Account Manager, New Business Manager, Business Development Manager, Business Developer, Lead Generation, Marketing Manager, Partnerships Manager, Client Success, Customer Success, Sales Account Manager, Sales Manager, B2B Sales may also be considered
Technical Team Lead IT Infrastructure (3rd Line & Infrastructure Projects) / Bedford / £37,000 to £45,000 per annum + Benefits Join one of the UK s fastest-growing Managed Service Providers and take your IT career to the next level! If you re a sharp-thinking problem solver who loves variety, teamwork, and delivering great work, this is the role for you. What You ll Be Doing: As the TAM Team Lead, you will hold a dual-focus position. You will act as the senior technical authority and project lead for infrastructure environments while managing a small team of engineers. This is a hands-on role where you will design and implement a range of IT change projects for clients in your region. You and your team will develop and maintain relationships that clients put trust in to deliver the solutions that their organisations need, while providing expertise-in-depth to the Service Team who escalate faults to you for resolution. Key Responsibilities of the Technical Team Lead IT Infrastructure Role: Team Leadership: Lead, mentor, and develop a small team of engineers. You will manage resource allocation, conduct 1-2-1s, and foster a culture of technical excellence. 3rd Line Escalation: Act as the final point of escalation for complex infrastructure issues involving Windows Server, Virtualisation, Networking, and Cloud Project Engineering: Lead the end-to-end delivery of infrastructure projects (e.g., server migrations, cloud transitions, security hardening, and site decommissions). Technical Account Management: Build strong relationships with internal or external clients ensuring their technical roadmap aligns with business goals and that infrastructure is "fit for purpose." Continuous Improvement: Identify bottlenecks in current systems and propose/implement automated or modernized solutions Experience & Qualifications: Minimum 3 5 years in a senior technical role, ideally within an MSP or a multi-site internal environment. Previous experience managing or leading a small technical team. Demonstrable experience delivering 3rd line IT projects on time and within budget. Must be able to commute to our Bedford office and travel to client sites as needed. Ideally holding recognisable vendor qualifications Infrastructure: Expert knowledge of Windows Server (2019 onward), Active Directory/GPO, and Entra/Microsoft 365/Exchange Online. Virtualisation: Advanced experience with VMware vSphere or Microsoft Hyper-V. Cloud: Proven experience in Azure or AWS (migrations, environment builds, and security). Networking: Strong understanding of wired networking, experience with firewalls (Sophos/Fortinet/Cisco), and VPNs. Wireless Networking: Experience with planning, deployment and surveying of wireless networks in commercial, education and/or healthcare settings with vendors like Meraki/Aruba/Ruckus Backup & DR: Management of enterprise-level backup solutions (Veeam, Redstor, etc.). What s in It for You? £37,000 £45,000 based on experience 22 days annual leave A friendly, collaborative office culture Real variety every day is different Opportunities for professional development High-quality tools and an environment that values good engineering Avoid the city centre traffic! Be part of a team where your ideas and input genuinely matter Why Join? They re an ambitious, growing MSP with a passion for doing IT right. You ll be part of a talented team that cares about quality, collaboration, and creating solutions that genuinely help customers succeed. This is the place for you if you want: Real influence Interesting technical challenges Supportive colleagues Space to grow your career Ready to Join? Apply Now for this exciting new Technical Team Lead IT Infrastructure position for immediate consideration.
31/03/2026
Full time
Technical Team Lead IT Infrastructure (3rd Line & Infrastructure Projects) / Bedford / £37,000 to £45,000 per annum + Benefits Join one of the UK s fastest-growing Managed Service Providers and take your IT career to the next level! If you re a sharp-thinking problem solver who loves variety, teamwork, and delivering great work, this is the role for you. What You ll Be Doing: As the TAM Team Lead, you will hold a dual-focus position. You will act as the senior technical authority and project lead for infrastructure environments while managing a small team of engineers. This is a hands-on role where you will design and implement a range of IT change projects for clients in your region. You and your team will develop and maintain relationships that clients put trust in to deliver the solutions that their organisations need, while providing expertise-in-depth to the Service Team who escalate faults to you for resolution. Key Responsibilities of the Technical Team Lead IT Infrastructure Role: Team Leadership: Lead, mentor, and develop a small team of engineers. You will manage resource allocation, conduct 1-2-1s, and foster a culture of technical excellence. 3rd Line Escalation: Act as the final point of escalation for complex infrastructure issues involving Windows Server, Virtualisation, Networking, and Cloud Project Engineering: Lead the end-to-end delivery of infrastructure projects (e.g., server migrations, cloud transitions, security hardening, and site decommissions). Technical Account Management: Build strong relationships with internal or external clients ensuring their technical roadmap aligns with business goals and that infrastructure is "fit for purpose." Continuous Improvement: Identify bottlenecks in current systems and propose/implement automated or modernized solutions Experience & Qualifications: Minimum 3 5 years in a senior technical role, ideally within an MSP or a multi-site internal environment. Previous experience managing or leading a small technical team. Demonstrable experience delivering 3rd line IT projects on time and within budget. Must be able to commute to our Bedford office and travel to client sites as needed. Ideally holding recognisable vendor qualifications Infrastructure: Expert knowledge of Windows Server (2019 onward), Active Directory/GPO, and Entra/Microsoft 365/Exchange Online. Virtualisation: Advanced experience with VMware vSphere or Microsoft Hyper-V. Cloud: Proven experience in Azure or AWS (migrations, environment builds, and security). Networking: Strong understanding of wired networking, experience with firewalls (Sophos/Fortinet/Cisco), and VPNs. Wireless Networking: Experience with planning, deployment and surveying of wireless networks in commercial, education and/or healthcare settings with vendors like Meraki/Aruba/Ruckus Backup & DR: Management of enterprise-level backup solutions (Veeam, Redstor, etc.). What s in It for You? £37,000 £45,000 based on experience 22 days annual leave A friendly, collaborative office culture Real variety every day is different Opportunities for professional development High-quality tools and an environment that values good engineering Avoid the city centre traffic! Be part of a team where your ideas and input genuinely matter Why Join? They re an ambitious, growing MSP with a passion for doing IT right. You ll be part of a talented team that cares about quality, collaboration, and creating solutions that genuinely help customers succeed. This is the place for you if you want: Real influence Interesting technical challenges Supportive colleagues Space to grow your career Ready to Join? Apply Now for this exciting new Technical Team Lead IT Infrastructure position for immediate consideration.