*This position is a hybrid position that requires a minimum of three working days per week in the UK. Please do not apply if you cannot meet this requirement.
Role Overview
We are seeking a capable Data Analyst to support the Commercial, Sustainability and Finance teams by transforming data into reliable insight. This role will build and automate key reports, establish consistent data definitions, and produce actionable analytics that drive improvements in performance, forecasting and decision-making. The position is well-suited to a commercially minded analyst with strong analytical skills and a desire to grow into broader responsibilities over time.
Key Responsibilities
1. Reporting & Automation
Deliver accurate and timely automated reporting for Commercial, Sustainability and Finance teams.
Develop and maintain dashboards covering key metrics such as revenue, margin, costs and performance trends.
Reduce reliance on manual spreadsheets by strengthening data pipelines.
2. Data Quality & Definitions
Support the standardisation of data definitions and KPI calculations across functions.
Assist with reconciling data discrepancies and improving data accuracy. • Document reporting processes and logic.
Evaluate applicable third-party sustainability systems (traceability) with an eye toward tool optimisation for Falcon’s needs.
3. Business Analysis
Work with Sales, Sustainability and Finance to understand data needs and translate them into reports or models.
Provide analysis on margin trends, pricing performance, and forecast variance.
Support forecasting and budgeting cycles with reliable datasets and insights.
4. Collaboration
Partner with teams to understand reporting requirements.
Provide clear written and verbal explanations of insights to non-technical stakeholders.
Contribute to continuous improvement of data processes.
Skills & Experience
Essential
2–4 years’ experience in data analysis, business intelligence or commercial analytics.
Strong Excel skills with advanced formula knowledge.
Proficient in SQL for querying relational databases.
Experience using BI tools such as Power BI, Tableau, Qlik or similar.
Ability to translate business questions into analytical outputs.
Strong attention to detail and ability to manage data accuracy.
Desirable
Experience with Python (for data manipulation and automation) and/or R.
Prior exposure to ERP or CRM systems (e.g. NetSuite, Salesforce).
Experience of financial reporting processes.
Basic understanding of data modelling concepts.
Personal Attributes
Analytical thinker with curiosity and problem-solving orientation.
Clear communicator, able to present insights to non-technical stakeholders.
Organised and disciplined in documentation and version control.
Comfortable in a fast-paced environment with evolving priorities.
01/04/2026
Full time
*This position is a hybrid position that requires a minimum of three working days per week in the UK. Please do not apply if you cannot meet this requirement.
Role Overview
We are seeking a capable Data Analyst to support the Commercial, Sustainability and Finance teams by transforming data into reliable insight. This role will build and automate key reports, establish consistent data definitions, and produce actionable analytics that drive improvements in performance, forecasting and decision-making. The position is well-suited to a commercially minded analyst with strong analytical skills and a desire to grow into broader responsibilities over time.
Key Responsibilities
1. Reporting & Automation
Deliver accurate and timely automated reporting for Commercial, Sustainability and Finance teams.
Develop and maintain dashboards covering key metrics such as revenue, margin, costs and performance trends.
Reduce reliance on manual spreadsheets by strengthening data pipelines.
2. Data Quality & Definitions
Support the standardisation of data definitions and KPI calculations across functions.
Assist with reconciling data discrepancies and improving data accuracy. • Document reporting processes and logic.
Evaluate applicable third-party sustainability systems (traceability) with an eye toward tool optimisation for Falcon’s needs.
3. Business Analysis
Work with Sales, Sustainability and Finance to understand data needs and translate them into reports or models.
Provide analysis on margin trends, pricing performance, and forecast variance.
Support forecasting and budgeting cycles with reliable datasets and insights.
4. Collaboration
Partner with teams to understand reporting requirements.
Provide clear written and verbal explanations of insights to non-technical stakeholders.
Contribute to continuous improvement of data processes.
Skills & Experience
Essential
2–4 years’ experience in data analysis, business intelligence or commercial analytics.
Strong Excel skills with advanced formula knowledge.
Proficient in SQL for querying relational databases.
Experience using BI tools such as Power BI, Tableau, Qlik or similar.
Ability to translate business questions into analytical outputs.
Strong attention to detail and ability to manage data accuracy.
Desirable
Experience with Python (for data manipulation and automation) and/or R.
Prior exposure to ERP or CRM systems (e.g. NetSuite, Salesforce).
Experience of financial reporting processes.
Basic understanding of data modelling concepts.
Personal Attributes
Analytical thinker with curiosity and problem-solving orientation.
Clear communicator, able to present insights to non-technical stakeholders.
Organised and disciplined in documentation and version control.
Comfortable in a fast-paced environment with evolving priorities.
Position
Why this Role Exists:
QBS Software is scaling rapidly across EMEA through organic growth and acquisition. As we continue to unify systems, standardise processes, and evolve into a technology-led organisation, we are looking for a commercially minded Business Analyst to play a central role in shaping how our business operates.
Reporting to the PMO Manager, you will lead business requirements definition and process design across the Group’s systems landscape. While a significant focus will sit across Microsoft Dynamics 365 Sales, Business Central and the wider Microsoft ecosystem, this role extends beyond core ERP/CRM platforms. You will also support Group IT initiatives across People & Culture, Commercial, Operations, Finance and Software Development functions.
This is not a passive documentation role. You will drive clarity, challenge complexity, and ensure solutions are aligned to QBS’s target operating model and growth strategy.
As the Business Analyst at our Alderley Edge Offices you'll be responsible for the following:
Lead Business Requirements & Process Design
Facilitate structured discovery workshops across multiple business functions.
Define and document clear, scalable requirements (BRDs, user stories, process maps, gap analyses).
Accountable for leading As-is and To-Be process analysis that translates into clear, prioritised business and system requirements that enables operational continuity, business readiness, controlled system roll outs across the group.
Translate commercial, operational, and people-related needs into system-enabled solutions.
Drive alignment toward Group-standard processes across regions.
Support Core Systems & Broader IT Landscape
Act as the business lead across Dynamics 365 Sales, Business Central and integrated platforms.
Support system enhancements and optimisation across the Microsoft Power Platform.
Partner with Group IT to define and deliver requirements for internal systems supporting:
People & Culture
Commercial & Sales
Operational fulfilment
Finance
Software Development environments
Ensure strong cross-system data integrity and process alignment.
Integration & Transformation Initiatives
Support M&A integrations by analysing acquired business processes and defining migration requirements.
Conduct system impact assessments and support data transition planning.
Work alongside Group IT and PMO to ensure business readiness for system rollouts.
Lead business-side UAT coordination and solution validation.
Continuous Improvement & Governance
Identify inefficiencies and drive automation or simplification opportunities.
Maintain traceable requirements documentation aligned to PMO governance standards.
Act as the bridge between business stakeholders and technical teams, ensuring mutual clarity and accountability.
Requirements
What You'll Bring:
At least 5-8 years proven experience as a Business Analyst within a systems-driven organisation.
Strong exposure to ERP and/or CRM platforms (Microsoft Dynamics 365 and/or Business Central desirable).
Experience supporting cross-functional system initiatives beyond Finance (HR, Commercial, Operations, IT).
Demonstrable experience leading workshops and influencing stakeholders without direct authority.
Strong understanding of end-to-end business processes (Order-to-Cash, Forecasting, Reporting, Data Governance).
Experience supporting system implementations, rollouts, or integrations.
Excellent analytical, documentation and stakeholder management skills.
Collaborate with the PMO to define and operate a robust Business Analyst framework, ensuring consistency, quality, and repeatability.
Comfortable operating in a fast-paced, acquisition-driven, multi-entity environment.
Confidence in constructively challenging inefficient and fragmented processes, with a clear focus on increasing productivity, operational efficiencies and reducing business and operational risk.
Travel to QBS locations on an as-needed basis to support role responsibilities.
Preferred Skills
Working knowledge of Microsoft Power Platform (Power Automate, Power BI, Power Apps).
Exposure to M&A integrations or system consolidation.
Understanding of API/integration concepts (REST, middleware platforms such as Boomi).
Experience working within a structured PMO environment.
Lean / continuous improvement mindset.
Exposure to software distribution or reseller business models.
Other information
Benefits:
£60,000 per annum
KPI quarterly bonus scheme
Excellent contributory pension scheme
Healthcare scheme
Cycle to Work Scheme
Life Cover
Online retail discounts
Full training and development programme
Mentoring opportunities
Opportunities for promotion and career progression
Our Commitment to Inclusion:
At QBS, we believe diversity isn’t just a box to tick, it’s the engine that drives innovation, creativity, and growth. We’re building a culture where everyone belongs, every voice is heard, and every perspective is valued.
We welcome people of all backgrounds, experiences, and identities, because we know that different ways of thinking make us stronger. Whether you’re starting your career or bringing decades of experience, what matters most is your passion, potential, and willingness to make an impact.
23/03/2026
Full time
Position
Why this Role Exists:
QBS Software is scaling rapidly across EMEA through organic growth and acquisition. As we continue to unify systems, standardise processes, and evolve into a technology-led organisation, we are looking for a commercially minded Business Analyst to play a central role in shaping how our business operates.
Reporting to the PMO Manager, you will lead business requirements definition and process design across the Group’s systems landscape. While a significant focus will sit across Microsoft Dynamics 365 Sales, Business Central and the wider Microsoft ecosystem, this role extends beyond core ERP/CRM platforms. You will also support Group IT initiatives across People & Culture, Commercial, Operations, Finance and Software Development functions.
This is not a passive documentation role. You will drive clarity, challenge complexity, and ensure solutions are aligned to QBS’s target operating model and growth strategy.
As the Business Analyst at our Alderley Edge Offices you'll be responsible for the following:
Lead Business Requirements & Process Design
Facilitate structured discovery workshops across multiple business functions.
Define and document clear, scalable requirements (BRDs, user stories, process maps, gap analyses).
Accountable for leading As-is and To-Be process analysis that translates into clear, prioritised business and system requirements that enables operational continuity, business readiness, controlled system roll outs across the group.
Translate commercial, operational, and people-related needs into system-enabled solutions.
Drive alignment toward Group-standard processes across regions.
Support Core Systems & Broader IT Landscape
Act as the business lead across Dynamics 365 Sales, Business Central and integrated platforms.
Support system enhancements and optimisation across the Microsoft Power Platform.
Partner with Group IT to define and deliver requirements for internal systems supporting:
People & Culture
Commercial & Sales
Operational fulfilment
Finance
Software Development environments
Ensure strong cross-system data integrity and process alignment.
Integration & Transformation Initiatives
Support M&A integrations by analysing acquired business processes and defining migration requirements.
Conduct system impact assessments and support data transition planning.
Work alongside Group IT and PMO to ensure business readiness for system rollouts.
Lead business-side UAT coordination and solution validation.
Continuous Improvement & Governance
Identify inefficiencies and drive automation or simplification opportunities.
Maintain traceable requirements documentation aligned to PMO governance standards.
Act as the bridge between business stakeholders and technical teams, ensuring mutual clarity and accountability.
Requirements
What You'll Bring:
At least 5-8 years proven experience as a Business Analyst within a systems-driven organisation.
Strong exposure to ERP and/or CRM platforms (Microsoft Dynamics 365 and/or Business Central desirable).
Experience supporting cross-functional system initiatives beyond Finance (HR, Commercial, Operations, IT).
Demonstrable experience leading workshops and influencing stakeholders without direct authority.
Strong understanding of end-to-end business processes (Order-to-Cash, Forecasting, Reporting, Data Governance).
Experience supporting system implementations, rollouts, or integrations.
Excellent analytical, documentation and stakeholder management skills.
Collaborate with the PMO to define and operate a robust Business Analyst framework, ensuring consistency, quality, and repeatability.
Comfortable operating in a fast-paced, acquisition-driven, multi-entity environment.
Confidence in constructively challenging inefficient and fragmented processes, with a clear focus on increasing productivity, operational efficiencies and reducing business and operational risk.
Travel to QBS locations on an as-needed basis to support role responsibilities.
Preferred Skills
Working knowledge of Microsoft Power Platform (Power Automate, Power BI, Power Apps).
Exposure to M&A integrations or system consolidation.
Understanding of API/integration concepts (REST, middleware platforms such as Boomi).
Experience working within a structured PMO environment.
Lean / continuous improvement mindset.
Exposure to software distribution or reseller business models.
Other information
Benefits:
£60,000 per annum
KPI quarterly bonus scheme
Excellent contributory pension scheme
Healthcare scheme
Cycle to Work Scheme
Life Cover
Online retail discounts
Full training and development programme
Mentoring opportunities
Opportunities for promotion and career progression
Our Commitment to Inclusion:
At QBS, we believe diversity isn’t just a box to tick, it’s the engine that drives innovation, creativity, and growth. We’re building a culture where everyone belongs, every voice is heard, and every perspective is valued.
We welcome people of all backgrounds, experiences, and identities, because we know that different ways of thinking make us stronger. Whether you’re starting your career or bringing decades of experience, what matters most is your passion, potential, and willingness to make an impact.
Join our Asset Intelligence team The Asset Intelligence team provides a range of proactive services to assist clients with managing their estate and software procurement. Success. The Softcat Way. Softcat is a £1billion+ technology solutions business and trusted partner to names like Apple, Microsoft and Adobe. Offering a growing portfolio of services including software licensing, cyber security and IT infrastructure, we give our technical teams the tools and support to make exciting things happen. This is where to achieve more for your career. You will work with customers to manage their cloud spend using the FinOps framework. You will work with several customers and will support them through regular reviews. Your goal is to help customers get the most value from The Cloud, improve and enhance the FinOps offering at Softcat, and to mentor and train the next generation of FinOps Analysts. As Senior FinOps Analyst, you'll be responsible for: Forming trusted advisor relationships with enterprise scale clients. Acting as a SME for FinOps within Softcat. Setting long-term goals with customers, developing strategies to achieve them, and leading initiatives to drive FinOps adoption across the organization. Utilising industry-leading cloud management tooling and native tooling to proactively leverage FinOps data. Providing detailed reporting around cost visibility and optimisation, ensuring that insights reach the right stakeholders on the client side. Providing break/fix support around industry-leading cloud management solutions and leveraging the ticketing system (ServiceNow). Continuously improving FinOps processes and practices, including identifying areas for improvement, implementing best practices, and staying current with industry trends and development Developing and driving the service forward, proactively identifying efficiency opportunities within the team. Running 1 to 1s with members of the team. Mentoring junior staff. We'd love you to have Extensive FinOps knowledge FinOps Practitioner Certification is required (FinOps Certified Engineer desired) Knowledge of AWS, Azure, and GCP. Certified in: AZ900, AWS Certified Practitioner, AZ104 (desired), AWS - Certified Solutions Architect (desired) Extensive experience around multi cloud cost optimisation. Experience with cloud cost management tooling (CloudHealth, Cloudability, Flexera, and native tools). Ability to build relationships with multiple stakeholders within an enterprise customer. Proactively use your own skillset and that of the team to solve problems and challenges whilst supporting more junior members of the team in the same way. Ownership of your learning and development. We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
05/04/2026
Full time
Join our Asset Intelligence team The Asset Intelligence team provides a range of proactive services to assist clients with managing their estate and software procurement. Success. The Softcat Way. Softcat is a £1billion+ technology solutions business and trusted partner to names like Apple, Microsoft and Adobe. Offering a growing portfolio of services including software licensing, cyber security and IT infrastructure, we give our technical teams the tools and support to make exciting things happen. This is where to achieve more for your career. You will work with customers to manage their cloud spend using the FinOps framework. You will work with several customers and will support them through regular reviews. Your goal is to help customers get the most value from The Cloud, improve and enhance the FinOps offering at Softcat, and to mentor and train the next generation of FinOps Analysts. As Senior FinOps Analyst, you'll be responsible for: Forming trusted advisor relationships with enterprise scale clients. Acting as a SME for FinOps within Softcat. Setting long-term goals with customers, developing strategies to achieve them, and leading initiatives to drive FinOps adoption across the organization. Utilising industry-leading cloud management tooling and native tooling to proactively leverage FinOps data. Providing detailed reporting around cost visibility and optimisation, ensuring that insights reach the right stakeholders on the client side. Providing break/fix support around industry-leading cloud management solutions and leveraging the ticketing system (ServiceNow). Continuously improving FinOps processes and practices, including identifying areas for improvement, implementing best practices, and staying current with industry trends and development Developing and driving the service forward, proactively identifying efficiency opportunities within the team. Running 1 to 1s with members of the team. Mentoring junior staff. We'd love you to have Extensive FinOps knowledge FinOps Practitioner Certification is required (FinOps Certified Engineer desired) Knowledge of AWS, Azure, and GCP. Certified in: AZ900, AWS Certified Practitioner, AZ104 (desired), AWS - Certified Solutions Architect (desired) Extensive experience around multi cloud cost optimisation. Experience with cloud cost management tooling (CloudHealth, Cloudability, Flexera, and native tools). Ability to build relationships with multiple stakeholders within an enterprise customer. Proactively use your own skillset and that of the team to solve problems and challenges whilst supporting more junior members of the team in the same way. Ownership of your learning and development. We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
Join our Asset Intelligence team The Asset Intelligence team provides a range of proactive services to assist clients with managing their estate and software procurement. Success. The Softcat Way. Softcat is a £1billion+ technology solutions business and trusted partner to names like Apple, Microsoft and Adobe. Offering a growing portfolio of services including software licensing, cyber security and IT infrastructure, we give our technical teams the tools and support to make exciting things happen. This is where to achieve more for your career. You will work with customers to manage their cloud spend using the FinOps framework. You will work with several customers and will support them through regular reviews. Your goal is to help customers get the most value from The Cloud, improve and enhance the FinOps offering at Softcat, and to mentor and train the next generation of FinOps Analysts. As Senior FinOps Analyst, you'll be responsible for: Forming trusted advisor relationships with enterprise scale clients. Acting as a SME for FinOps within Softcat. Setting long-term goals with customers, developing strategies to achieve them, and leading initiatives to drive FinOps adoption across the organization. Utilising industry-leading cloud management tooling and native tooling to proactively leverage FinOps data. Providing detailed reporting around cost visibility and optimisation, ensuring that insights reach the right stakeholders on the client side. Providing break/fix support around industry-leading cloud management solutions and leveraging the ticketing system (ServiceNow). Continuously improving FinOps processes and practices, including identifying areas for improvement, implementing best practices, and staying current with industry trends and development Developing and driving the service forward, proactively identifying efficiency opportunities within the team. Running 1 to 1s with members of the team. Mentoring junior staff. We'd love you to have Extensive FinOps knowledge FinOps Practitioner Certification is required (FinOps Certified Engineer desired) Knowledge of AWS, Azure, and GCP. Certified in: AZ900, AWS Certified Practitioner, AZ104 (desired), AWS - Certified Solutions Architect (desired) Extensive experience around multi cloud cost optimisation. Experience with cloud cost management tooling (CloudHealth, Cloudability, Flexera, and native tools). Ability to build relationships with multiple stakeholders within an enterprise customer. Proactively use your own skillset and that of the team to solve problems and challenges whilst supporting more junior members of the team in the same way. Ownership of your learning and development. We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
05/04/2026
Full time
Join our Asset Intelligence team The Asset Intelligence team provides a range of proactive services to assist clients with managing their estate and software procurement. Success. The Softcat Way. Softcat is a £1billion+ technology solutions business and trusted partner to names like Apple, Microsoft and Adobe. Offering a growing portfolio of services including software licensing, cyber security and IT infrastructure, we give our technical teams the tools and support to make exciting things happen. This is where to achieve more for your career. You will work with customers to manage their cloud spend using the FinOps framework. You will work with several customers and will support them through regular reviews. Your goal is to help customers get the most value from The Cloud, improve and enhance the FinOps offering at Softcat, and to mentor and train the next generation of FinOps Analysts. As Senior FinOps Analyst, you'll be responsible for: Forming trusted advisor relationships with enterprise scale clients. Acting as a SME for FinOps within Softcat. Setting long-term goals with customers, developing strategies to achieve them, and leading initiatives to drive FinOps adoption across the organization. Utilising industry-leading cloud management tooling and native tooling to proactively leverage FinOps data. Providing detailed reporting around cost visibility and optimisation, ensuring that insights reach the right stakeholders on the client side. Providing break/fix support around industry-leading cloud management solutions and leveraging the ticketing system (ServiceNow). Continuously improving FinOps processes and practices, including identifying areas for improvement, implementing best practices, and staying current with industry trends and development Developing and driving the service forward, proactively identifying efficiency opportunities within the team. Running 1 to 1s with members of the team. Mentoring junior staff. We'd love you to have Extensive FinOps knowledge FinOps Practitioner Certification is required (FinOps Certified Engineer desired) Knowledge of AWS, Azure, and GCP. Certified in: AZ900, AWS Certified Practitioner, AZ104 (desired), AWS - Certified Solutions Architect (desired) Extensive experience around multi cloud cost optimisation. Experience with cloud cost management tooling (CloudHealth, Cloudability, Flexera, and native tools). Ability to build relationships with multiple stakeholders within an enterprise customer. Proactively use your own skillset and that of the team to solve problems and challenges whilst supporting more junior members of the team in the same way. Ownership of your learning and development. We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
Solus Accident Repair Centres
Birchanger, Hertfordshire
Overview At Solus, we are strengthening our technology governance and cyber resilience as we continue to grow. We are looking for an IT Governance, Risk and Compliance (GRC) Analyst to help us maintain a secure, well governed and compliant technology environment across the business. This is a great role for someone who enjoys analysing detail, challenging constructively, influencing stakeholders and helping teams make confident, risk-based decisions. About the role As our IT GRC Analyst, you will support the Cyber Security, Risk and Assurance function with a mixture of governance activity, assurance reviews, supplier assessments and compliance oversight. You will help us meet Aviva Group requirements, regulatory expectations and industry standards while ensuring our technology risks are understood and well managed. Location: Hybrid (Stansted - 3 days per week, 2 days remote) Responsibilities Maintain and improve our IT risk register, ensuring risks are clear, evidenced and tracked Support risk owners with guidance on controls, remediation and governance requirements Complete compliance reviews, control testing and assurance activities Produce risk and compliance reporting for leadership forums Carry out supplier assurance assessments, recommend improvements and escalate risk where needed Keep IT policies and standards up to date and aligned with Aviva and recognised frameworks Provide clear insight to non technical colleagues on risk, controls and potential impacts Support Group assurance activity and represent Solus in relevant forums This is an individual contributor role with a high level of ownership and plenty of opportunity to influence how we operate. Qualifications You will thrive in this role if you have: Knowledge of GRC frameworks such as ISO 27001, NIST CSF, Cyber Essentials or DPA Experience in risk management, governance or cyber/security assurance The ability to analyse complex information and turn it into clear, meaningful insight Confidence challenging and advising colleagues at all levels Strong communication and stakeholder management skills Certifications such as CISM, CRISC or CGRC are desirable but not essential. Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
04/04/2026
Full time
Overview At Solus, we are strengthening our technology governance and cyber resilience as we continue to grow. We are looking for an IT Governance, Risk and Compliance (GRC) Analyst to help us maintain a secure, well governed and compliant technology environment across the business. This is a great role for someone who enjoys analysing detail, challenging constructively, influencing stakeholders and helping teams make confident, risk-based decisions. About the role As our IT GRC Analyst, you will support the Cyber Security, Risk and Assurance function with a mixture of governance activity, assurance reviews, supplier assessments and compliance oversight. You will help us meet Aviva Group requirements, regulatory expectations and industry standards while ensuring our technology risks are understood and well managed. Location: Hybrid (Stansted - 3 days per week, 2 days remote) Responsibilities Maintain and improve our IT risk register, ensuring risks are clear, evidenced and tracked Support risk owners with guidance on controls, remediation and governance requirements Complete compliance reviews, control testing and assurance activities Produce risk and compliance reporting for leadership forums Carry out supplier assurance assessments, recommend improvements and escalate risk where needed Keep IT policies and standards up to date and aligned with Aviva and recognised frameworks Provide clear insight to non technical colleagues on risk, controls and potential impacts Support Group assurance activity and represent Solus in relevant forums This is an individual contributor role with a high level of ownership and plenty of opportunity to influence how we operate. Qualifications You will thrive in this role if you have: Knowledge of GRC frameworks such as ISO 27001, NIST CSF, Cyber Essentials or DPA Experience in risk management, governance or cyber/security assurance The ability to analyse complex information and turn it into clear, meaningful insight Confidence challenging and advising colleagues at all levels Strong communication and stakeholder management skills Certifications such as CISM, CRISC or CGRC are desirable but not essential. Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
RRG Healthcare Group Limited
Tower Hamlets, London
We are seeking an experienced Senior Systems and Data Analyst for a fixed-term senior role to support the Families First Programme, a transformational initiative focused on redesigning and evaluating children s services and workflows. In this position, you will lead the reconfiguration of the Mosaic Casework Management System (Mosaic) and develop insightful data reports to inform business analysis, service improvement, and organisational transformation. Based in the Families First Programme Team and reporting to the Strategic Lead for the Families First Programme, you will operate in a hybrid working environment (mix of remote and on-site) with broad influence across multiple teams. This is a unique opportunity to apply both technical expertise and strategic insight to improve outcomes for children and families through better systems and data.
03/04/2026
Contractor
We are seeking an experienced Senior Systems and Data Analyst for a fixed-term senior role to support the Families First Programme, a transformational initiative focused on redesigning and evaluating children s services and workflows. In this position, you will lead the reconfiguration of the Mosaic Casework Management System (Mosaic) and develop insightful data reports to inform business analysis, service improvement, and organisational transformation. Based in the Families First Programme Team and reporting to the Strategic Lead for the Families First Programme, you will operate in a hybrid working environment (mix of remote and on-site) with broad influence across multiple teams. This is a unique opportunity to apply both technical expertise and strategic insight to improve outcomes for children and families through better systems and data.
Business Analyst - BMC Helix Initial 9-month Contract Role 450 - 650, Inside IR35 Remote with infrequent travel to London Seeking a Business Analyst with strong ITSM experience to support service modelling and Business Services implementation. The role focuses on mapping services to underlying applications and infrastructure within a complex enterprise environment. Responsibilities: Gather and document both functional and non-functional requirements Facilitate workshops with business and technical stakeholders Coordinate stakeholder reviews and manage sign-off processes Support the creation of detailed requirements documentation Develop and maintain federated runbooks outlining ways of working between Application Engineering and Infrastructure & Operations Capture business requirements for reporting and insight generation Work with structured data sets, including building and managing load sheets Requirements: Proven experience working as a Business Analyst within a large enterprise environment Experience with BMC Helix / Remedy (highly desirable) Strong experience in data modelling and requirements gathering Comfortable engaging with senior-level stakeholders to drive alignment and obtain sign-off on business service data models ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy.
02/04/2026
Contractor
Business Analyst - BMC Helix Initial 9-month Contract Role 450 - 650, Inside IR35 Remote with infrequent travel to London Seeking a Business Analyst with strong ITSM experience to support service modelling and Business Services implementation. The role focuses on mapping services to underlying applications and infrastructure within a complex enterprise environment. Responsibilities: Gather and document both functional and non-functional requirements Facilitate workshops with business and technical stakeholders Coordinate stakeholder reviews and manage sign-off processes Support the creation of detailed requirements documentation Develop and maintain federated runbooks outlining ways of working between Application Engineering and Infrastructure & Operations Capture business requirements for reporting and insight generation Work with structured data sets, including building and managing load sheets Requirements: Proven experience working as a Business Analyst within a large enterprise environment Experience with BMC Helix / Remedy (highly desirable) Strong experience in data modelling and requirements gathering Comfortable engaging with senior-level stakeholders to drive alignment and obtain sign-off on business service data models ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy.
Second Line Application Support Analyst Hybrid Birmingham (2 days onsite) Join a tech team that keeps some of the UK s biggest retail brands running. Who Are We? Since 1999, Retail Assist has been powering some of the best known names in retail, hospitality, and logistics. From Harvey Nichols and Selfridges, to Papa Johns, Vue International and Hobbycraft, our award winning tech services and software help brands deliver exceptional customer experience, every single day. As we continue to grow, we re looking for curious, proactive problem solvers to help us keep mission critical applications running smoothly for our customers. Sound like you? The Role: Second Line Application Support Analyst You ll join our Unified Application Services (UAS) team, taking the lead on diagnosing, fixing, and improving the retail applications our clients rely on across head office, stores, and distribution centres. This isn t just break fix. You'll become a trusted expert, working closely with 1st 3rd line teams, suppliers, and customer stakeholders to keep systems stable, solve recurring problems, and continuously improve how we support our customers. If you love getting stuck into complex issues, enjoy learning new systems, and thrive in a collaborative environment this is the perfect next step. What You ll Be Doing Application & Incident Support Own 2nd line application incidents and service requests. Troubleshoot using log analysis, SQL queries, dependency checks and structured diagnostics. Guide and support 1st line teams to drive better first-time resolution. Work with suppliers and 3rd line teams when deeper expertise is needed. Problem Management & Continuous Improvement Spot recurring issues and help drive root cause analysis. Suggest service improvements and refine processes, documentation, and monitoring. Carry out minor application config and admin tasks. Communication & Collaboration Work with technical teams, suppliers, and non technical users. Provide clear updates and reassurance during incidents. Build strong relationships and develop an understanding of B2C and B2B retail environments. Knowledge Sharing Create clear, helpful documentation and knowledge articles. Share expertise to support team development and reduce single points of failure. Out-of-Hours Support Join an on-call rota once trained, helping keep critical retail applications running 24/7. What We re Looking For Essential Experience in 2nd line application support or a similar environment. Strong understanding of incident, problem, and change management. Confident communicator who can support non technical users. Logical thinker who enjoys investigating and solving issues. Experience with business critical applications in retail or multi site environments. Proactive attitude, ownership mindset, and eagerness to learn. Desirable Experience with any of the following is a bonus: Windows Server Microsoft 365 Active Directory SQL Server PowerShell/Python AWS or cloud applications Monitoring tools (e.g., SolarWinds) Legacy platforms (iSeries, RTI) Managing third party or SaaS incidents What s In It for You? 25 days holiday + bank holidays Buy up to 5 extra days Discounts & perks via our Benefits Hub Travel pass loan & cycle to work scheme £1,000 refer a friend bonus Discounted dental care Access to childcare scheme Ready for Your Next Career Step? If you want to take ownership, expand your skills, and make a real impact supporting some of the UK s most iconic brands we d love to hear from you. Apply now and shape the future of retail technology with Retail Assist.
02/04/2026
Full time
Second Line Application Support Analyst Hybrid Birmingham (2 days onsite) Join a tech team that keeps some of the UK s biggest retail brands running. Who Are We? Since 1999, Retail Assist has been powering some of the best known names in retail, hospitality, and logistics. From Harvey Nichols and Selfridges, to Papa Johns, Vue International and Hobbycraft, our award winning tech services and software help brands deliver exceptional customer experience, every single day. As we continue to grow, we re looking for curious, proactive problem solvers to help us keep mission critical applications running smoothly for our customers. Sound like you? The Role: Second Line Application Support Analyst You ll join our Unified Application Services (UAS) team, taking the lead on diagnosing, fixing, and improving the retail applications our clients rely on across head office, stores, and distribution centres. This isn t just break fix. You'll become a trusted expert, working closely with 1st 3rd line teams, suppliers, and customer stakeholders to keep systems stable, solve recurring problems, and continuously improve how we support our customers. If you love getting stuck into complex issues, enjoy learning new systems, and thrive in a collaborative environment this is the perfect next step. What You ll Be Doing Application & Incident Support Own 2nd line application incidents and service requests. Troubleshoot using log analysis, SQL queries, dependency checks and structured diagnostics. Guide and support 1st line teams to drive better first-time resolution. Work with suppliers and 3rd line teams when deeper expertise is needed. Problem Management & Continuous Improvement Spot recurring issues and help drive root cause analysis. Suggest service improvements and refine processes, documentation, and monitoring. Carry out minor application config and admin tasks. Communication & Collaboration Work with technical teams, suppliers, and non technical users. Provide clear updates and reassurance during incidents. Build strong relationships and develop an understanding of B2C and B2B retail environments. Knowledge Sharing Create clear, helpful documentation and knowledge articles. Share expertise to support team development and reduce single points of failure. Out-of-Hours Support Join an on-call rota once trained, helping keep critical retail applications running 24/7. What We re Looking For Essential Experience in 2nd line application support or a similar environment. Strong understanding of incident, problem, and change management. Confident communicator who can support non technical users. Logical thinker who enjoys investigating and solving issues. Experience with business critical applications in retail or multi site environments. Proactive attitude, ownership mindset, and eagerness to learn. Desirable Experience with any of the following is a bonus: Windows Server Microsoft 365 Active Directory SQL Server PowerShell/Python AWS or cloud applications Monitoring tools (e.g., SolarWinds) Legacy platforms (iSeries, RTI) Managing third party or SaaS incidents What s In It for You? 25 days holiday + bank holidays Buy up to 5 extra days Discounts & perks via our Benefits Hub Travel pass loan & cycle to work scheme £1,000 refer a friend bonus Discounted dental care Access to childcare scheme Ready for Your Next Career Step? If you want to take ownership, expand your skills, and make a real impact supporting some of the UK s most iconic brands we d love to hear from you. Apply now and shape the future of retail technology with Retail Assist.
Test Programme Manager - Ceded Reinsurance Location: City of London (Hybrid, 3 days onsite) Contract: 6 to 12 months Rate: 400 per day, Inside IR35 Your New Role An opportunity has arisen for an experienced Test Programme Manager to join a large-scale Ceded Reinsurance transformation programme within the London Market. This is a hands-on leadership role, suited to someone who can quickly embed into a complex environment, take ownership of the full testing lifecycle, and bring structure, governance, and pace to delivery from day one. You will work closely with the Programme Manager, leading all phases of testing across multiple workstreams, internal teams, and third-party vendors. Your Responsibilities Test Strategy and Governance Define and own the overall Test Strategy and Master Test Plan Establish testing standards, quality gates, and entry and exit criteria Provide clear and concise reporting to senior stakeholders Manage risks, issues, and dependencies within testing Align testing activity with programme milestones and releases Test Execution and Delivery Lead end to end testing across all phases including System Testing, Integration Testing, Migration Testing, Non-Functional Testing, UAT, and Regression Oversee defect management including triage, prioritisation, and resolution tracking Ensure data integrity and reconciliation across migration activities Stakeholder and Vendor Management Act as the primary testing contact for third party vendors and system integrators Review and challenge vendor deliverables to ensure quality standards are met Work closely with business and technical stakeholders across reinsurance, finance, actuarial, and IT Facilitate test planning sessions, defect triage, and go live readiness reviews Team Leadership Lead and coordinate test analysts and specialist resources Provide direction, oversight, and delivery management across the test team Identify resource gaps and support hiring decisions where required Environment and Tooling Own test environments and ensure readiness across all phases Manage test data in line with compliance and governance standards Oversee tooling such as Jira, Zephyr, Azure DevOps, or Xray You Will Have/Be Strong experience as a Test Programme Manager or Senior Test Manager within insurance or reinsurance transformation programmes Solid understanding of Ceded Reinsurance processes including treaty, bordereaux, premiums, and claims Experience working with reinsurance platforms such as Instanda, Sequel, RI3K, Remi, or similar Proven delivery across full testing lifecycle including migration and non-functional testing Strong vendor management experience within complex programmes Excellent stakeholder communication and reporting skills Ability to operate independently and deliver at pace Even Better If Experience within the London Market or Lloyd's environment Exposure to ACORD data standards Cloud testing experience within AWS or Azure Knowledge of automation tools such as Selenium or Playwright ISTQB certification or similar
02/04/2026
Contractor
Test Programme Manager - Ceded Reinsurance Location: City of London (Hybrid, 3 days onsite) Contract: 6 to 12 months Rate: 400 per day, Inside IR35 Your New Role An opportunity has arisen for an experienced Test Programme Manager to join a large-scale Ceded Reinsurance transformation programme within the London Market. This is a hands-on leadership role, suited to someone who can quickly embed into a complex environment, take ownership of the full testing lifecycle, and bring structure, governance, and pace to delivery from day one. You will work closely with the Programme Manager, leading all phases of testing across multiple workstreams, internal teams, and third-party vendors. Your Responsibilities Test Strategy and Governance Define and own the overall Test Strategy and Master Test Plan Establish testing standards, quality gates, and entry and exit criteria Provide clear and concise reporting to senior stakeholders Manage risks, issues, and dependencies within testing Align testing activity with programme milestones and releases Test Execution and Delivery Lead end to end testing across all phases including System Testing, Integration Testing, Migration Testing, Non-Functional Testing, UAT, and Regression Oversee defect management including triage, prioritisation, and resolution tracking Ensure data integrity and reconciliation across migration activities Stakeholder and Vendor Management Act as the primary testing contact for third party vendors and system integrators Review and challenge vendor deliverables to ensure quality standards are met Work closely with business and technical stakeholders across reinsurance, finance, actuarial, and IT Facilitate test planning sessions, defect triage, and go live readiness reviews Team Leadership Lead and coordinate test analysts and specialist resources Provide direction, oversight, and delivery management across the test team Identify resource gaps and support hiring decisions where required Environment and Tooling Own test environments and ensure readiness across all phases Manage test data in line with compliance and governance standards Oversee tooling such as Jira, Zephyr, Azure DevOps, or Xray You Will Have/Be Strong experience as a Test Programme Manager or Senior Test Manager within insurance or reinsurance transformation programmes Solid understanding of Ceded Reinsurance processes including treaty, bordereaux, premiums, and claims Experience working with reinsurance platforms such as Instanda, Sequel, RI3K, Remi, or similar Proven delivery across full testing lifecycle including migration and non-functional testing Strong vendor management experience within complex programmes Excellent stakeholder communication and reporting skills Ability to operate independently and deliver at pace Even Better If Experience within the London Market or Lloyd's environment Exposure to ACORD data standards Cloud testing experience within AWS or Azure Knowledge of automation tools such as Selenium or Playwright ISTQB certification or similar
Data Analyst We are looking for a Data Analyst to improve data quality, governance, and availability across the business. You will help create gold datasets, establish lightweight governance, and automate quality checks to support accurate, trusted reporting. Key Responsibilities Inventory and profile existing data sources (apps, databases, files, SaaS). Design and implement data cleansing and standardisation pipelines. Maintain data dictionaries, lineage diagrams, and semantic layers. Establish pragmatic governance: data ownership, KPIs, thresholds, and access controls. Implement automated data quality checks, dashboards, and root-cause remediation. Ensure trust, consistency, and timeliness of critical business datasets. Success Measures Governance charter agreed with stakeholders and data owners appointed. Cleansing pipelines operational with automated checks for key datasets. Gold datasets live for priority business use cases. Data quality metrics: 98% validity, 99% referential integrity, duplicates 90% of reporting sourced from curated datasets; issues resolved at source. Key Traits Quality-focused and data-driven; fixes at the source. Pragmatic, enforceable governance mindset. Analytical with strong problem-solving skills. Clear communicator bridging business and technical teams. Ownership-driven and system-aware. Skills & Experience 2+ years in data analysis/engineering, hands-on profiling, cleansing, and modelling. Experience building repeatable data pipelines in cloud/data warehouse platforms (e.g., Azure/Synapse/Fabric, Snowflake, BigQuery, Redshift). Proficient with data prep and QA automation; strong understanding of master/reference data practices. Knowledge of access controls, PII handling, retention, and audit requirements. Preferred: Governance framework experience, streaming ingestion/schema evolution, ML-assisted entity resolution, retail/wholesale domain knowledge, familiarity with BI tools (Power BI, Looker, Tableau). Interested? Please Click Apply Now! Data Analyst
02/04/2026
Full time
Data Analyst We are looking for a Data Analyst to improve data quality, governance, and availability across the business. You will help create gold datasets, establish lightweight governance, and automate quality checks to support accurate, trusted reporting. Key Responsibilities Inventory and profile existing data sources (apps, databases, files, SaaS). Design and implement data cleansing and standardisation pipelines. Maintain data dictionaries, lineage diagrams, and semantic layers. Establish pragmatic governance: data ownership, KPIs, thresholds, and access controls. Implement automated data quality checks, dashboards, and root-cause remediation. Ensure trust, consistency, and timeliness of critical business datasets. Success Measures Governance charter agreed with stakeholders and data owners appointed. Cleansing pipelines operational with automated checks for key datasets. Gold datasets live for priority business use cases. Data quality metrics: 98% validity, 99% referential integrity, duplicates 90% of reporting sourced from curated datasets; issues resolved at source. Key Traits Quality-focused and data-driven; fixes at the source. Pragmatic, enforceable governance mindset. Analytical with strong problem-solving skills. Clear communicator bridging business and technical teams. Ownership-driven and system-aware. Skills & Experience 2+ years in data analysis/engineering, hands-on profiling, cleansing, and modelling. Experience building repeatable data pipelines in cloud/data warehouse platforms (e.g., Azure/Synapse/Fabric, Snowflake, BigQuery, Redshift). Proficient with data prep and QA automation; strong understanding of master/reference data practices. Knowledge of access controls, PII handling, retention, and audit requirements. Preferred: Governance framework experience, streaming ingestion/schema evolution, ML-assisted entity resolution, retail/wholesale domain knowledge, familiarity with BI tools (Power BI, Looker, Tableau). Interested? Please Click Apply Now! Data Analyst
MorePeople are delighted to be partnering with a growing food manufacturing business to recruit a Business Systems Analyst. This is a fantastic opportunity for someone who enjoys sitting at the intersection of IT, data, and operations, and wants to play a key role in improving systems and driving business performance. This is a broad and hands on role where you will act as the central point of coordination across business systems. You will be responsible for ensuring systems run smoothly, supporting operational teams, managing external consultants, and driving continuous improvement across data, reporting, and processes. You will take ownership of business-critical systems including ERP, reporting tools, and production related technologies, while helping the business get the most out of its data. Main Responsibilities Act as the go-to person for all internal systems, supporting day-to-day operations and troubleshooting issues Coordinate with external IT providers and system consultants to resolve incidents and deliver improvements Manage system change requests from initial requirements through to implementation and testing Maintain and enhance reporting capabilities, ensuring data is accurate, relevant, and accessible Review and improve data collection and system processes to drive efficiency Support and train internal teams on systems and best practices Ensure strong documentation and clear processes are in place across all systems Required Experience in a similar role across systems, IT, data, or business analysis Strong problem solving skills with a proactive and curious mindset Confident managing multiple stakeholders, both technical and non technical Highly organised with excellent attention to detail Comfortable working in a fast-paced, operational environment Skills & Experience Experience with ERP systems, manufacturing environments highly desirable Knowledge of SQL and data reporting tools such as Power BI beneficial Exposure to IT support, incident management, or systems coordination Project management or process improvement experience Background in manufacturing or food production is advantageous Location Northamptonshire (Fully on site role) How to Apply If you would like to learn more about this opportunity and join an organisation making a real impact, please contact Angus on (phone number removed) or email (url removed).
02/04/2026
Full time
MorePeople are delighted to be partnering with a growing food manufacturing business to recruit a Business Systems Analyst. This is a fantastic opportunity for someone who enjoys sitting at the intersection of IT, data, and operations, and wants to play a key role in improving systems and driving business performance. This is a broad and hands on role where you will act as the central point of coordination across business systems. You will be responsible for ensuring systems run smoothly, supporting operational teams, managing external consultants, and driving continuous improvement across data, reporting, and processes. You will take ownership of business-critical systems including ERP, reporting tools, and production related technologies, while helping the business get the most out of its data. Main Responsibilities Act as the go-to person for all internal systems, supporting day-to-day operations and troubleshooting issues Coordinate with external IT providers and system consultants to resolve incidents and deliver improvements Manage system change requests from initial requirements through to implementation and testing Maintain and enhance reporting capabilities, ensuring data is accurate, relevant, and accessible Review and improve data collection and system processes to drive efficiency Support and train internal teams on systems and best practices Ensure strong documentation and clear processes are in place across all systems Required Experience in a similar role across systems, IT, data, or business analysis Strong problem solving skills with a proactive and curious mindset Confident managing multiple stakeholders, both technical and non technical Highly organised with excellent attention to detail Comfortable working in a fast-paced, operational environment Skills & Experience Experience with ERP systems, manufacturing environments highly desirable Knowledge of SQL and data reporting tools such as Power BI beneficial Exposure to IT support, incident management, or systems coordination Project management or process improvement experience Background in manufacturing or food production is advantageous Location Northamptonshire (Fully on site role) How to Apply If you would like to learn more about this opportunity and join an organisation making a real impact, please contact Angus on (phone number removed) or email (url removed).
Job Advertisement: MEM Laptop Refresh Incident Call Handler Location: Kidlington Contract Type: Temporary Daily Rate: 250.00 per day Umbrella Working Pattern: Full Time, Monday to Friday 37 hours per week Driving Required: Yes Are you a tech enthusiast with a knack for problem-solving? Do you thrive in dynamic environments where you can make a real difference? If so, we have an exciting opportunity for you! Our client is seeking a dedicated MEM Laptop Refresh Incident Call Handler to join their vibrant Service Desk team. About the Role: As a Service Desk Analyst, you will play a crucial role in ensuring that end users receive top-notch support and guidance. Your main responsibilities will include: Incident Resolution: Analyse , diagnose, and resolve incidents in line with ITIL v3 Incident Management processes,ensuring adherence to service level agreements. Communication: Keep users and ICT functions updated on incident statuses, providing clear and effective communication throughout the process. Collaboration: Engage with other ICT technical support functions to facilitate swift incident resolution and reach service level targets. Customer Satisfaction: Take ownership of incidents and service requests, striving for high customer satisfaction ratings through excellent service delivery. Key Responsibilities: Provide expert support and guidance to users experiencing technical issues. Collaborate with the wider ICT team to share best practices and enhance service delivery. Manage and maintain effective communication channels between users and ICT. Act as a service recovery manager for high-priority incidents, ensuring business continuity. What We're Looking For: To succeed in this role, you should possess: A solid educational background with ITIL v2 or v3 knowledge or qualification. Experience in a service desk or technical environment. Exceptional communication skills, both written and oral, with a customer-focused approach. Strong problem-solving skills and the ability to think logically in fast-paced situations. A commitment to ongoing professional development. Why Join Us? Work in a supportive and collaborative environment where your contributions matter. Be part of a team that values flexibility, adaptability, and teamwork. Ready to Take the Next Step? If you are enthusiastic about technology and eager to help others, we want to hear from you! Apply today to join our client's dynamic team as a MEM Laptop Refresh Incident Call Handler Don't miss out on this fantastic opportunity to grow your career in IT! Let's make technology work for everyone-together! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
02/04/2026
Seasonal
Job Advertisement: MEM Laptop Refresh Incident Call Handler Location: Kidlington Contract Type: Temporary Daily Rate: 250.00 per day Umbrella Working Pattern: Full Time, Monday to Friday 37 hours per week Driving Required: Yes Are you a tech enthusiast with a knack for problem-solving? Do you thrive in dynamic environments where you can make a real difference? If so, we have an exciting opportunity for you! Our client is seeking a dedicated MEM Laptop Refresh Incident Call Handler to join their vibrant Service Desk team. About the Role: As a Service Desk Analyst, you will play a crucial role in ensuring that end users receive top-notch support and guidance. Your main responsibilities will include: Incident Resolution: Analyse , diagnose, and resolve incidents in line with ITIL v3 Incident Management processes,ensuring adherence to service level agreements. Communication: Keep users and ICT functions updated on incident statuses, providing clear and effective communication throughout the process. Collaboration: Engage with other ICT technical support functions to facilitate swift incident resolution and reach service level targets. Customer Satisfaction: Take ownership of incidents and service requests, striving for high customer satisfaction ratings through excellent service delivery. Key Responsibilities: Provide expert support and guidance to users experiencing technical issues. Collaborate with the wider ICT team to share best practices and enhance service delivery. Manage and maintain effective communication channels between users and ICT. Act as a service recovery manager for high-priority incidents, ensuring business continuity. What We're Looking For: To succeed in this role, you should possess: A solid educational background with ITIL v2 or v3 knowledge or qualification. Experience in a service desk or technical environment. Exceptional communication skills, both written and oral, with a customer-focused approach. Strong problem-solving skills and the ability to think logically in fast-paced situations. A commitment to ongoing professional development. Why Join Us? Work in a supportive and collaborative environment where your contributions matter. Be part of a team that values flexibility, adaptability, and teamwork. Ready to Take the Next Step? If you are enthusiastic about technology and eager to help others, we want to hear from you! Apply today to join our client's dynamic team as a MEM Laptop Refresh Incident Call Handler Don't miss out on this fantastic opportunity to grow your career in IT! Let's make technology work for everyone-together! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Summary: Join our IT team as a Solutions Analyst and be the essential technical bridge to our Scientific Services department. In this role, you will lead the lifecycle management and development of our ThermoFisher LIMS suite, the digital engine driving our water testing operations. You will work side-by-side with Laboratory Managers and Scientists to translate complex analytical requirements into reliable technical workflows, ensuring every water sample moves accurately from collection to final report. Your work is fundamental to public health and national regulatory compliance. By maintaining a high-performing, integrated LIMS SampleManager laboratory environment, you prevent operational bottlenecks and safeguard the integrity of thousands of daily water quality tests. Your expertise directly enables us to meet Drinking Water Inspectorate (DWI) standards, ensuring a safe and consistent water supply for millions of customers. Main Responsibilities Conduct workshops and one-to-one sessions with laboratory staff to define the business objectives and functional outcomes required for new system enhancements. Design and specify software modules or configuration changes to the ThermoFisher platform to deliver solutions that improve laboratory efficiency and data quality. Develop and implement code changes, ad-hoc queries, and reports to meet the specific analytical needs of the Scientific Services team. Execute rigorous testing protocols on new software modules in accordance with IT policies to ensure "right first time" delivery and regulatory compliance. Analyse the impact of proposed system changes and coordinate the change control process to minimise risk to live laboratory operations. Provide 2nd and 3rd line technical support for reported system issues to resolve faults and maintain the availability of critical testing applications. Train end-users on new system functionality and mentor junior IT colleagues to ensure effective adoption and long-term supportability of the solution. Liaise with third-party suppliers (ThermoFisher) and internal infrastructure teams to implement major software upgrades and troubleshoot complex external defects. Maintain up-to-date technical documentation and manage code revisions to ensure the long-term maintainability and auditability of the system. Participate in the out-of-hours on-call rota to provide emergency technical response for critical system outages affecting 24/7 laboratory operations. You'll need: Skills / Qualifications / Experience Educated to degree level in Computer Science, Information Technology, or a related discipline, or possessing equivalent vocational qualifications and significant operational experience in systems development. Certification in ITIL (Service Management) or relevant software development methodologies (e.g., Agile/Waterfall). Technical proficiency in configuring and customising Laboratory Information Management Systems (specifically ThermoFisher LIMS SampleManager or similar enterprise LIMS platforms). Strong coding skills in languages relevant to the LIMS environment (e.g., VGL, C#, .NET) and experience with scripting for automation. Advanced knowledge of SQL (Oracle or SQL Server). Ability to translate scientific business processes into clear technical specifications and functional designs. Skill in creating precise technical documentation, including change logs, code revisions, and user guides. Proven experience in the full software development lifecycle (SDLC), from gathering requirements through to testing, implementation, and post-go-live support. Experience collaborating with third-party software suppliers (such as ThermoFisher) to manage upgrades, patch deployments, and resolve escalated defects. Practical experience in integrating core business applications with other enterprise systems or laboratory instrumentation. A strong track record of managing software changes within a formal change control framework, ensuring risk analysis is conducted to prevent operational disruption. Experience providing 2nd and 3rd line technical support, troubleshooting complex application errors, and delivering training to non-technical business users We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: £40,000 - £55,000 p.a. (dependent on experience)
02/04/2026
Full time
Summary: Join our IT team as a Solutions Analyst and be the essential technical bridge to our Scientific Services department. In this role, you will lead the lifecycle management and development of our ThermoFisher LIMS suite, the digital engine driving our water testing operations. You will work side-by-side with Laboratory Managers and Scientists to translate complex analytical requirements into reliable technical workflows, ensuring every water sample moves accurately from collection to final report. Your work is fundamental to public health and national regulatory compliance. By maintaining a high-performing, integrated LIMS SampleManager laboratory environment, you prevent operational bottlenecks and safeguard the integrity of thousands of daily water quality tests. Your expertise directly enables us to meet Drinking Water Inspectorate (DWI) standards, ensuring a safe and consistent water supply for millions of customers. Main Responsibilities Conduct workshops and one-to-one sessions with laboratory staff to define the business objectives and functional outcomes required for new system enhancements. Design and specify software modules or configuration changes to the ThermoFisher platform to deliver solutions that improve laboratory efficiency and data quality. Develop and implement code changes, ad-hoc queries, and reports to meet the specific analytical needs of the Scientific Services team. Execute rigorous testing protocols on new software modules in accordance with IT policies to ensure "right first time" delivery and regulatory compliance. Analyse the impact of proposed system changes and coordinate the change control process to minimise risk to live laboratory operations. Provide 2nd and 3rd line technical support for reported system issues to resolve faults and maintain the availability of critical testing applications. Train end-users on new system functionality and mentor junior IT colleagues to ensure effective adoption and long-term supportability of the solution. Liaise with third-party suppliers (ThermoFisher) and internal infrastructure teams to implement major software upgrades and troubleshoot complex external defects. Maintain up-to-date technical documentation and manage code revisions to ensure the long-term maintainability and auditability of the system. Participate in the out-of-hours on-call rota to provide emergency technical response for critical system outages affecting 24/7 laboratory operations. You'll need: Skills / Qualifications / Experience Educated to degree level in Computer Science, Information Technology, or a related discipline, or possessing equivalent vocational qualifications and significant operational experience in systems development. Certification in ITIL (Service Management) or relevant software development methodologies (e.g., Agile/Waterfall). Technical proficiency in configuring and customising Laboratory Information Management Systems (specifically ThermoFisher LIMS SampleManager or similar enterprise LIMS platforms). Strong coding skills in languages relevant to the LIMS environment (e.g., VGL, C#, .NET) and experience with scripting for automation. Advanced knowledge of SQL (Oracle or SQL Server). Ability to translate scientific business processes into clear technical specifications and functional designs. Skill in creating precise technical documentation, including change logs, code revisions, and user guides. Proven experience in the full software development lifecycle (SDLC), from gathering requirements through to testing, implementation, and post-go-live support. Experience collaborating with third-party software suppliers (such as ThermoFisher) to manage upgrades, patch deployments, and resolve escalated defects. Practical experience in integrating core business applications with other enterprise systems or laboratory instrumentation. A strong track record of managing software changes within a formal change control framework, ensuring risk analysis is conducted to prevent operational disruption. Experience providing 2nd and 3rd line technical support, troubleshooting complex application errors, and delivering training to non-technical business users We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: £40,000 - £55,000 p.a. (dependent on experience)
Business Analyst Risk Management 3LOD Hybrid - 2 days per week in the office - 3 days working from home 4 Months Contract 580/day Inside IR35 LONDON In this role you will work across the business bridging the business and technology to develop a set of requirements for the provision of Risk Management Tool. This is a high visibility role that will support the organisations Governance, Risk and Compliance approach so previous experience working within risk management is essential. Your Essential Skills and Experience: Proven experience of working as a Business Analyst Strong ability to interpret and translate regulatory requirements into business and technical solutions Experience and knowledge of the financial services industry including familiarity with financial products and services. Excellent communication and interpersonal skills Location: London Hybrid: 2 days in the office / 3 days working from home Pay Rate : 580/day Inside IR35 (You will work via an Umbrella company) Contract: 6 Months Is this you? We'd love to hear from you! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
02/04/2026
Contractor
Business Analyst Risk Management 3LOD Hybrid - 2 days per week in the office - 3 days working from home 4 Months Contract 580/day Inside IR35 LONDON In this role you will work across the business bridging the business and technology to develop a set of requirements for the provision of Risk Management Tool. This is a high visibility role that will support the organisations Governance, Risk and Compliance approach so previous experience working within risk management is essential. Your Essential Skills and Experience: Proven experience of working as a Business Analyst Strong ability to interpret and translate regulatory requirements into business and technical solutions Experience and knowledge of the financial services industry including familiarity with financial products and services. Excellent communication and interpersonal skills Location: London Hybrid: 2 days in the office / 3 days working from home Pay Rate : 580/day Inside IR35 (You will work via an Umbrella company) Contract: 6 Months Is this you? We'd love to hear from you! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
A well-established tech-for-good organisation in Glasgow is looking for a SQL Database Administrator to join the IT team. This is a fully onsite position. This is an exciting opportunity to play a key role in managing and optimising the organisation's SQL database environments, ensuring data is secure, reliable and accessible to support business-critical systems and reporting. What You'll Be Doing: You'll be at the heart of the organisation's data infrastructure, acting as the go-to expert for managing and maintaining the company's SQL estate. From monitoring performance and troubleshooting database issues to supporting system integrations and data transfers, you'll take ownership of keeping databases running smoothly and efficiently. You'll collaborate closely with colleagues across the IT function including the BI team, developers and infrastructure specialists, helping to ensure data is accurate, available and performing optimally across the organisation. A big part of the role will involve supporting reporting and analytics initiatives by working with BI analysts and developers to ensure data is structured and accessible for business intelligence tools. You'll also be responsible for implementing and maintaining backup, recovery and disaster recovery strategies, as well as carrying out performance tuning and query optimisation where required. Alongside the hands-on technical work, you'll maintain documentation, ensure data security best practices are followed and contribute to continuous improvements across the organisation's data platforms. This is a varied and technical role where you'll have the opportunity to work across both production and non-production environments while supporting a range of internal stakeholders. You'll ideally have most of the following: You'll be an experienced and detail-oriented database professional who enjoys solving complex problems and ensuring systems operate reliably. You'll be comfortable working in a fast-paced environment, collaborating with both technical and non-technical colleagues while managing multiple priorities. Strong experience administering Microsoft SQL Server environments Experience with performance tuning, query optimisation and database monitoring Experience implementing and maintaining backup, recovery and disaster recovery solutions Experience supporting BI and reporting solutions (e.g. Power BI) Experience with Azure-based database environments Strong troubleshooting, communication and organisational skills Experience working with technologies such as ODBC, OpenQuery, MySQL, MSSQL or Salesforce data would be beneficial but is not essential .
02/04/2026
Full time
A well-established tech-for-good organisation in Glasgow is looking for a SQL Database Administrator to join the IT team. This is a fully onsite position. This is an exciting opportunity to play a key role in managing and optimising the organisation's SQL database environments, ensuring data is secure, reliable and accessible to support business-critical systems and reporting. What You'll Be Doing: You'll be at the heart of the organisation's data infrastructure, acting as the go-to expert for managing and maintaining the company's SQL estate. From monitoring performance and troubleshooting database issues to supporting system integrations and data transfers, you'll take ownership of keeping databases running smoothly and efficiently. You'll collaborate closely with colleagues across the IT function including the BI team, developers and infrastructure specialists, helping to ensure data is accurate, available and performing optimally across the organisation. A big part of the role will involve supporting reporting and analytics initiatives by working with BI analysts and developers to ensure data is structured and accessible for business intelligence tools. You'll also be responsible for implementing and maintaining backup, recovery and disaster recovery strategies, as well as carrying out performance tuning and query optimisation where required. Alongside the hands-on technical work, you'll maintain documentation, ensure data security best practices are followed and contribute to continuous improvements across the organisation's data platforms. This is a varied and technical role where you'll have the opportunity to work across both production and non-production environments while supporting a range of internal stakeholders. You'll ideally have most of the following: You'll be an experienced and detail-oriented database professional who enjoys solving complex problems and ensuring systems operate reliably. You'll be comfortable working in a fast-paced environment, collaborating with both technical and non-technical colleagues while managing multiple priorities. Strong experience administering Microsoft SQL Server environments Experience with performance tuning, query optimisation and database monitoring Experience implementing and maintaining backup, recovery and disaster recovery solutions Experience supporting BI and reporting solutions (e.g. Power BI) Experience with Azure-based database environments Strong troubleshooting, communication and organisational skills Experience working with technologies such as ODBC, OpenQuery, MySQL, MSSQL or Salesforce data would be beneficial but is not essential .
Infrastructure Analyst - Endpoint Patching & Vulnerability - 12 Months FTC: Endpoint Platforms, SCCM/MECM, Intune, MS O365, MS Defender, Meraki Systems, Apple Business Manager. 12 Month Fixed Term Contract | Birmingham, West Midlands (Hybrid) | £50,000 - £55,000 per annum Join an award - winning business to play a critical role in protecting & strengthening their digital estate. This is a rare opportunity for an experienced Infrastructure Analyst to take ownership of endpoint patching, vulnerability remediation and compliance across a large, complex Windows environment. Working hand-in-hand with Information Security, you'll make a real, measurable impact from day one. What you'll be doing: Partner with Information Security to understand vulnerability findings, agree priorities and deliver timely remediation. Coordinate, test and deploy Windows OS and application patches in line with change and release processes. Manage enterprise Endpoint platforms including SCCM/MECM, Intune, Meraki Systems Manager, Apple Business Manager, Microsoft 365 and Microsoft Defender. Support Endpoint-related projects including Windows upgrades and security tooling improvements. Maintain patching schedules, deployment rings and maintenance windows to minimise business disruption. Monitor patching outcomes, resolve failures and drive compliance across the estate. Produce clear compliance, remediation and audit-ready reporting for technical and non-technical stakeholders. Create and maintain high-quality documentation, runbooks and knowledge articles. Provide technical consultancy to projects and third-party partners. What you'll bring: Strong experience managing Windows endpoint platforms and life cycle management. Hands-on expertise with SCCM/MECM, Microsoft Intune and endpoint update policies. Good working knowledge of Meraki Systems Manager and mobile platforms (iOS/Android). Deep understanding of OS and third-party patch management and vulnerability remediation. Ability to work to risk-based priorities (severity, CVSS and remediation SLAs). Strong PowerShell skills to automate and optimise endpoint operations. Proven troubleshooting skills for complex patching and compliance issues. Experience working within a structured ITIL/change-managed environment. What you'll receive: £50,000 - £55,000 per annum (12-month Fixed Term Contract). 35-hour working week with flexibility to support work-life balance. Hybrid Working 26 days annual leave plus bank holidays. Generous Pension Private medical cover, dental plan, cycle-to-work and wellbeing schemes. Call Experis IT
02/04/2026
Infrastructure Analyst - Endpoint Patching & Vulnerability - 12 Months FTC: Endpoint Platforms, SCCM/MECM, Intune, MS O365, MS Defender, Meraki Systems, Apple Business Manager. 12 Month Fixed Term Contract | Birmingham, West Midlands (Hybrid) | £50,000 - £55,000 per annum Join an award - winning business to play a critical role in protecting & strengthening their digital estate. This is a rare opportunity for an experienced Infrastructure Analyst to take ownership of endpoint patching, vulnerability remediation and compliance across a large, complex Windows environment. Working hand-in-hand with Information Security, you'll make a real, measurable impact from day one. What you'll be doing: Partner with Information Security to understand vulnerability findings, agree priorities and deliver timely remediation. Coordinate, test and deploy Windows OS and application patches in line with change and release processes. Manage enterprise Endpoint platforms including SCCM/MECM, Intune, Meraki Systems Manager, Apple Business Manager, Microsoft 365 and Microsoft Defender. Support Endpoint-related projects including Windows upgrades and security tooling improvements. Maintain patching schedules, deployment rings and maintenance windows to minimise business disruption. Monitor patching outcomes, resolve failures and drive compliance across the estate. Produce clear compliance, remediation and audit-ready reporting for technical and non-technical stakeholders. Create and maintain high-quality documentation, runbooks and knowledge articles. Provide technical consultancy to projects and third-party partners. What you'll bring: Strong experience managing Windows endpoint platforms and life cycle management. Hands-on expertise with SCCM/MECM, Microsoft Intune and endpoint update policies. Good working knowledge of Meraki Systems Manager and mobile platforms (iOS/Android). Deep understanding of OS and third-party patch management and vulnerability remediation. Ability to work to risk-based priorities (severity, CVSS and remediation SLAs). Strong PowerShell skills to automate and optimise endpoint operations. Proven troubleshooting skills for complex patching and compliance issues. Experience working within a structured ITIL/change-managed environment. What you'll receive: £50,000 - £55,000 per annum (12-month Fixed Term Contract). 35-hour working week with flexibility to support work-life balance. Hybrid Working 26 days annual leave plus bank holidays. Generous Pension Private medical cover, dental plan, cycle-to-work and wellbeing schemes. Call Experis IT
About the opportunity Are you ready to launch a career in the fast-growing world of Data Analytics and Business Intelligence? Netcom Training's fully-funded Certificate in Data (Level 3) equips you with the technical skills employers are actively seeking. Unlike standard administration courses, this programme focuses on the specific tools used by industry pros, including Excel, SQL, Tableau, and Power BI. From sourcing and cleansing data to creating visual dashboards that drive business decisions , you will gain hands-on experience that prepares you for roles like Junior Data Analyst, Data Technician, or Business Analyst. Upon completion of this course your profile will marketed to our excusive network of hiring partners with active roles and you will be guaranteed a dedicated career coach Course Details Start Date: 07/04 Duration: 17 weeks, Mon-Thur, 6-9PM Format: Online, practical workshops Qualification: NCFE Accredited Level 3 Certificate What you'll learn You will move beyond the basics and master the full data lifecycle: Core Tools: Gain hands-on skills in Excel, SQL, Tableau, and Power BI. Data Sourcing: Understand common data sources and how to collect data effectively. Processing: Learn to format, blend, link, and save datasets using professional tools. Analysis: Apply statistical methods and algorithms to filter data and support business outcomes. Visualisation: Create clear, engaging dashboards to present insights to stakeholders. Security & Compliance: Understand GDPR and legal requirements for secure data handling. Collaboration: Learn to work effectively within multi-functional teams. Career Pathway Successful participants will be marketed to our excusive network of hiring partners with active roles and you will be guaranteed a dedicated career coach. Potential Roles: Junior Data Analyst Junior Business Analyst Data Technician Data Administrator Eligibility This is a government-funded opportunity. To apply, you must: Live in Greater Manchester Be aged 19 or over. Have lived in the UK/EU for a minimum of 3 years. Earn below the gross annual wage cap (approx. £32,400 for GMCA). Prerequisites: Basic IT skills are required. Cost This is a fully-funded course with no fees - complete the training, gain your Level 3 Certificate.
02/04/2026
Full time
About the opportunity Are you ready to launch a career in the fast-growing world of Data Analytics and Business Intelligence? Netcom Training's fully-funded Certificate in Data (Level 3) equips you with the technical skills employers are actively seeking. Unlike standard administration courses, this programme focuses on the specific tools used by industry pros, including Excel, SQL, Tableau, and Power BI. From sourcing and cleansing data to creating visual dashboards that drive business decisions , you will gain hands-on experience that prepares you for roles like Junior Data Analyst, Data Technician, or Business Analyst. Upon completion of this course your profile will marketed to our excusive network of hiring partners with active roles and you will be guaranteed a dedicated career coach Course Details Start Date: 07/04 Duration: 17 weeks, Mon-Thur, 6-9PM Format: Online, practical workshops Qualification: NCFE Accredited Level 3 Certificate What you'll learn You will move beyond the basics and master the full data lifecycle: Core Tools: Gain hands-on skills in Excel, SQL, Tableau, and Power BI. Data Sourcing: Understand common data sources and how to collect data effectively. Processing: Learn to format, blend, link, and save datasets using professional tools. Analysis: Apply statistical methods and algorithms to filter data and support business outcomes. Visualisation: Create clear, engaging dashboards to present insights to stakeholders. Security & Compliance: Understand GDPR and legal requirements for secure data handling. Collaboration: Learn to work effectively within multi-functional teams. Career Pathway Successful participants will be marketed to our excusive network of hiring partners with active roles and you will be guaranteed a dedicated career coach. Potential Roles: Junior Data Analyst Junior Business Analyst Data Technician Data Administrator Eligibility This is a government-funded opportunity. To apply, you must: Live in Greater Manchester Be aged 19 or over. Have lived in the UK/EU for a minimum of 3 years. Earn below the gross annual wage cap (approx. £32,400 for GMCA). Prerequisites: Basic IT skills are required. Cost This is a fully-funded course with no fees - complete the training, gain your Level 3 Certificate.
Business Analyst Northamptonshire (Hybrid x Once/ Twice weekly office visits) £50,000 £60,000 + Benefits. The Business This organisation is a recognised market leader in the UK, operating primarily within the property sector. They deliver a diverse range of property services, supporting communities across multiple regions. The Opportunity The business is currently undertaking a large-scale transformation and continuous improvement programme, with significant investment in modernising systems, processes and ways of working. You will be delivering key business change initiatives, including technology implementations and operational efficiency improvements. There are several enterprise platforms currently being introduced, so you will have a high level of variety and the opportunity to contribute to impactful, organisation-wide change. Key Responsibilities Support the development of business cases Gather requirements through workshops, interviews, and stakeholder engagement Analyse, prioritise, and clearly define requirements Create process maps and system models Translate business needs into user stories, use cases, and acceptance criteria Maintain clear, organised documentation aligned to business and technical goals Ensure requirements are traceable through delivery and testing Collaborate with teams in Agile and/or Waterfall environments Support governance, compliance, and data standards Assess the impact of change across processes, systems, and people Contribute to change readiness and training needs Support benefits tracking and value realisation Participate in reviews and continuous improvement Essential: Strong communication and stakeholder management skills Ability to work effectively and manage competing priorities Experience with tools such as JIRA, Confluence, Visio, and MS Office Ability to bridge business and technical teams Process modelling and visualisation skills Proven experience as a Business Analyst in project or programme environments Good understanding of delivery methodologies and project lifecycles Ability to produce clear, structured documentation Experience influencing stakeholders at all levels Exposure to benefits tracking and outcome measurement Experience working in complex, multi-disciplinary environments Desirable: Background within regulated or public-facing sectors Experience with enterprise systems such as CRM or ERP platforms (Salesforce or D365 in particular) Familiarity with data analysis or reporting tools Business Analysis or delivery qualifications (BA Practitioner / PRINCE2) If this sounds of interest and you would like to find out more details, please apply now. (Interviews to resume after the Easter period)
02/04/2026
Full time
Business Analyst Northamptonshire (Hybrid x Once/ Twice weekly office visits) £50,000 £60,000 + Benefits. The Business This organisation is a recognised market leader in the UK, operating primarily within the property sector. They deliver a diverse range of property services, supporting communities across multiple regions. The Opportunity The business is currently undertaking a large-scale transformation and continuous improvement programme, with significant investment in modernising systems, processes and ways of working. You will be delivering key business change initiatives, including technology implementations and operational efficiency improvements. There are several enterprise platforms currently being introduced, so you will have a high level of variety and the opportunity to contribute to impactful, organisation-wide change. Key Responsibilities Support the development of business cases Gather requirements through workshops, interviews, and stakeholder engagement Analyse, prioritise, and clearly define requirements Create process maps and system models Translate business needs into user stories, use cases, and acceptance criteria Maintain clear, organised documentation aligned to business and technical goals Ensure requirements are traceable through delivery and testing Collaborate with teams in Agile and/or Waterfall environments Support governance, compliance, and data standards Assess the impact of change across processes, systems, and people Contribute to change readiness and training needs Support benefits tracking and value realisation Participate in reviews and continuous improvement Essential: Strong communication and stakeholder management skills Ability to work effectively and manage competing priorities Experience with tools such as JIRA, Confluence, Visio, and MS Office Ability to bridge business and technical teams Process modelling and visualisation skills Proven experience as a Business Analyst in project or programme environments Good understanding of delivery methodologies and project lifecycles Ability to produce clear, structured documentation Experience influencing stakeholders at all levels Exposure to benefits tracking and outcome measurement Experience working in complex, multi-disciplinary environments Desirable: Background within regulated or public-facing sectors Experience with enterprise systems such as CRM or ERP platforms (Salesforce or D365 in particular) Familiarity with data analysis or reporting tools Business Analysis or delivery qualifications (BA Practitioner / PRINCE2) If this sounds of interest and you would like to find out more details, please apply now. (Interviews to resume after the Easter period)
Job Title: Service Support Analyst (Level 2) Salary: 40k DoE Location: Aylesbury, with hybrid working A growing organisation is seeking a Service Support Analyst to provide first- and second-line IT support across the business. This role is responsible for ensuring reliable IT services, supporting end users, and contributing to the ongoing improvement of systems, security, and service delivery. Key Responsibilities Provide 1st and 2nd line IT support across incident, problem, change, and service request management (aligned to ITIL practices). Log, prioritise, troubleshoot, and resolve technical issues; escalate to third-party providers where required. Support and maintain Microsoft cloud technologies, including Microsoft 365, Teams, Exchange Online, OneDrive, SharePoint, and Azure Virtual Desktop. Install, configure, and support laptops, desktops, printers, meeting room technology, and remote working setups. Manage user lifecycle processes (joiners, movers, leavers) and system access controls. Monitor and respond to cyber security alerts and email security controls, ensuring compliance with internal policies. Maintain accurate hardware and software inventories. Work closely with external IT suppliers and monitor their performance against service expectations. Assist with technology rollouts, including user communication, training, and support. Conduct risk assessments on incidents and escalate issues appropriately. Perform information security and data protection checks. Communicate effectively with non-technical stakeholders, providing clear updates on IT services. Skills & Competencies Strong troubleshooting and problem-solving abilities. Clear communication skills (technical and non-technical). Ability to manage multiple priorities and work under pressure. High attention to detail and strong organisational skills. Ability to work independently and collaboratively within a team. Proactive approach with a willingness to learn and develop. Understanding of change management and IT service processes. Awareness of cyber security best practices. Experience & Qualifications Essential: Experience supporting Microsoft Azure and Microsoft 365 environments. Proven experience in a customer-facing IT support role. Desirable: Degree in Computer Science or related discipline (or equivalent experience). Microsoft 365 certifications (e.g., Fundamentals or Administrator). Knowledge of IT infrastructure, ITIL methodology, and information security practices. Salary & Benefits Salary up to 40,000 (depending on experience). Discretionary bonus (up to 15%). 28 days annual leave plus bank holidays. Pension with employer contributions up to 10%. Life assurance (4x salary). Employee wellbeing support, training opportunities, and additional perks (e.g., volunteering leave, discounts, health initiatives). Working Arrangements Full-time, permanent role (35 hours per week). Primarily office-based, with limited flexible/home working options available depending on role and performance. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
02/04/2026
Full time
Job Title: Service Support Analyst (Level 2) Salary: 40k DoE Location: Aylesbury, with hybrid working A growing organisation is seeking a Service Support Analyst to provide first- and second-line IT support across the business. This role is responsible for ensuring reliable IT services, supporting end users, and contributing to the ongoing improvement of systems, security, and service delivery. Key Responsibilities Provide 1st and 2nd line IT support across incident, problem, change, and service request management (aligned to ITIL practices). Log, prioritise, troubleshoot, and resolve technical issues; escalate to third-party providers where required. Support and maintain Microsoft cloud technologies, including Microsoft 365, Teams, Exchange Online, OneDrive, SharePoint, and Azure Virtual Desktop. Install, configure, and support laptops, desktops, printers, meeting room technology, and remote working setups. Manage user lifecycle processes (joiners, movers, leavers) and system access controls. Monitor and respond to cyber security alerts and email security controls, ensuring compliance with internal policies. Maintain accurate hardware and software inventories. Work closely with external IT suppliers and monitor their performance against service expectations. Assist with technology rollouts, including user communication, training, and support. Conduct risk assessments on incidents and escalate issues appropriately. Perform information security and data protection checks. Communicate effectively with non-technical stakeholders, providing clear updates on IT services. Skills & Competencies Strong troubleshooting and problem-solving abilities. Clear communication skills (technical and non-technical). Ability to manage multiple priorities and work under pressure. High attention to detail and strong organisational skills. Ability to work independently and collaboratively within a team. Proactive approach with a willingness to learn and develop. Understanding of change management and IT service processes. Awareness of cyber security best practices. Experience & Qualifications Essential: Experience supporting Microsoft Azure and Microsoft 365 environments. Proven experience in a customer-facing IT support role. Desirable: Degree in Computer Science or related discipline (or equivalent experience). Microsoft 365 certifications (e.g., Fundamentals or Administrator). Knowledge of IT infrastructure, ITIL methodology, and information security practices. Salary & Benefits Salary up to 40,000 (depending on experience). Discretionary bonus (up to 15%). 28 days annual leave plus bank holidays. Pension with employer contributions up to 10%. Life assurance (4x salary). Employee wellbeing support, training opportunities, and additional perks (e.g., volunteering leave, discounts, health initiatives). Working Arrangements Full-time, permanent role (35 hours per week). Primarily office-based, with limited flexible/home working options available depending on role and performance. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Senior Agile Delivery Manager 12-month Contract - Inside IR35 - up to 600 per day Newcastle, Leeds or Birmingham based (must be local to one of these offices) - Hybrid working - 3 days office based Previous experience working on government projects highly desirable Role Context The client is forming a new software engineering team to address a defined backlog of 20-30 items focused on service security, testability, resilience and recoverability. This role is not a coordination-only delivery role. We require a highly experienced Delivery Manager who can operate immediately and sustainably in a hands-on Scrum Master / agile delivery capacity, working directly with engineers on day-to-day delivery. You will work closely with a Senior Technical Business Analyst and Architect to ensure the backlog is technically ready, prioritised and executable before and during active sprint delivery. Core Purpose The Senior Agile Delivery Manager is a technical delivery leader responsible for the hands-on delivery of software within a modern engineering environment. You will: Lead agile ceremonies, Actively manage delivery risks and dependencies, Influence and engage senior stakeholders, and Enable engineering teams to deliver high-quality software outcomes. Recent, applied experience leading software development teams is essential. Statements of capability or aspiration without evidence will not be considered sufficient. Key Responsibilities Agile Delivery (Hands-on) Act as Scrum Master / Delivery Manager for a software engineering team on a day-to-day basis. Lead sprint planning, daily stand-ups, reviews and retrospectives. Actively remove delivery blockers and manage scope, flow and prioritisation. Maintain delivery momentum across a sustained period of active build work. Software Delivery & Technical Engagement Work directly with software developers, testers and DevOps engineers. Understand and manage delivery within modern software engineering lifecycles. Engage confidently with technical discussions and trade-offs. Support delivery across complex technical concerns (e.g. resilience, security, recoverability). Senior Stakeholder Influence Influence and challenge senior technical and non-technical stakeholders. Provide clear, evidence-based delivery reporting. Build trust through consistent delivery performance and transparency. Planning, Coordination & Reporting Maintain and refine prioritised backlogs with Product Managers and technical leads. Proactively manage risks, issues and cross-team dependencies. Use Jira effectively for planning, tracking and reporting at team and initiative level. Complete delivery-related governance and change activity (e.g. ServiceNow). Essential Skills & Experience (Mandatory) Recent, hands-on agile delivery experience with software development teams Operating as a Scrum Master / Delivery Manager in active software build Delivery within modern engineering environments, including: o Version control (e.g. Git) o CI/CD pipelines o Cloud-native or platform-based services Strong senior stakeholder engagement and influence Practical experience managing delivery risks, dependencies and complex backlogs High proficiency in Jira (team and programme level) SFIA Level 6 capability demonstrated through applied experience, not role titles Technical Environment (Experience Required) The successful candidate will have worked recently and directly with engineering teams using technologies and practices such as: Cloud platforms (e.g. Azure and/or AWS) as part of software delivery, not migration only Infrastructure as Code (e.g. Terraform) CI/CD tooling and modern DevOps practices Automated testing and quality practices Secure, resilient digital services Desirable Experience Experience with platform engineering or data engineering teams Previous experience working within UK government digital services Use of ServiceNow for delivery/change processes Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
02/04/2026
Contractor
Senior Agile Delivery Manager 12-month Contract - Inside IR35 - up to 600 per day Newcastle, Leeds or Birmingham based (must be local to one of these offices) - Hybrid working - 3 days office based Previous experience working on government projects highly desirable Role Context The client is forming a new software engineering team to address a defined backlog of 20-30 items focused on service security, testability, resilience and recoverability. This role is not a coordination-only delivery role. We require a highly experienced Delivery Manager who can operate immediately and sustainably in a hands-on Scrum Master / agile delivery capacity, working directly with engineers on day-to-day delivery. You will work closely with a Senior Technical Business Analyst and Architect to ensure the backlog is technically ready, prioritised and executable before and during active sprint delivery. Core Purpose The Senior Agile Delivery Manager is a technical delivery leader responsible for the hands-on delivery of software within a modern engineering environment. You will: Lead agile ceremonies, Actively manage delivery risks and dependencies, Influence and engage senior stakeholders, and Enable engineering teams to deliver high-quality software outcomes. Recent, applied experience leading software development teams is essential. Statements of capability or aspiration without evidence will not be considered sufficient. Key Responsibilities Agile Delivery (Hands-on) Act as Scrum Master / Delivery Manager for a software engineering team on a day-to-day basis. Lead sprint planning, daily stand-ups, reviews and retrospectives. Actively remove delivery blockers and manage scope, flow and prioritisation. Maintain delivery momentum across a sustained period of active build work. Software Delivery & Technical Engagement Work directly with software developers, testers and DevOps engineers. Understand and manage delivery within modern software engineering lifecycles. Engage confidently with technical discussions and trade-offs. Support delivery across complex technical concerns (e.g. resilience, security, recoverability). Senior Stakeholder Influence Influence and challenge senior technical and non-technical stakeholders. Provide clear, evidence-based delivery reporting. Build trust through consistent delivery performance and transparency. Planning, Coordination & Reporting Maintain and refine prioritised backlogs with Product Managers and technical leads. Proactively manage risks, issues and cross-team dependencies. Use Jira effectively for planning, tracking and reporting at team and initiative level. Complete delivery-related governance and change activity (e.g. ServiceNow). Essential Skills & Experience (Mandatory) Recent, hands-on agile delivery experience with software development teams Operating as a Scrum Master / Delivery Manager in active software build Delivery within modern engineering environments, including: o Version control (e.g. Git) o CI/CD pipelines o Cloud-native or platform-based services Strong senior stakeholder engagement and influence Practical experience managing delivery risks, dependencies and complex backlogs High proficiency in Jira (team and programme level) SFIA Level 6 capability demonstrated through applied experience, not role titles Technical Environment (Experience Required) The successful candidate will have worked recently and directly with engineering teams using technologies and practices such as: Cloud platforms (e.g. Azure and/or AWS) as part of software delivery, not migration only Infrastructure as Code (e.g. Terraform) CI/CD tooling and modern DevOps practices Automated testing and quality practices Secure, resilient digital services Desirable Experience Experience with platform engineering or data engineering teams Previous experience working within UK government digital services Use of ServiceNow for delivery/change processes Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
