45 jobs found

About the Role As a Technical Writer III, you'll write customer-focused product documentation that delivers the right content to the right user at the right time. You'll work closely with other writers, content strategists, product managers, engineers, and product designers to develop a deep understanding of complex products and set the example for best practices in user centered technical writing. What You'll Do Produce high quality documentation-new features, release notes, API docs, and more-to guide and educate customers. Develop deep product knowledge through researching, partnering with SMEs, using the product, and leveraging your innate sense of curiosity. Contribute to our writing team's standards, processes, and best practices. Build strong, cross functional partnerships with designers, developers, and product managers. Advise and assist other writers, and participate in collaborative content reviews. Advocate for the customer in all aspects of your job. Help define our team's strategy and vision while also independently managing your own projects. Continuously find ways to integrate AI into our processes to improve quality, drive velocity, and enhance both the customer and writer experience. What You'll Need Solid understanding of cloud computing and/or cloud security, including containerization, orchestration, and serverless computing. Experience and/or understanding of DITA/XML and structured authoring. Experience using a technical authoring tool, preferably OxygenXML Editor. Experience using Git, GitHub, GitLab, BitBucket, or other version control and repository hosting technologies. Demonstrated understanding of topic based authoring and reusable information architecture. Ability to thrive in a fast paced, constantly evolving environment with tight deadlines and high expectations. Excellent writing skills, including thoughtful information hierarchy, great sentence structure, and a conversational yet professional voice. Dedicated user centric approach to focus on what the customer needs, not what the system does. Experience exploring a customer's problem space and addressing their needs through documentation. Exceptional audience analysis, written and verbal communication, and problem solving. Strong grasp of user experience fundamentals. Portfolio of writing samples that clearly communicate technical information in a modern, conversational voice and tone. Bonus: experience writing deployment and integration documentation for technical audiences. Bonus: experience working with or writing for Kubernetes and Docker. Bonus: knowledge of and experience writing for the cybersecurity industry. Bonus: experience using a Component Content Management System (CCMS). Bonus: passion for and track record of seizing opportunities for improvement at every turn. Benefits Market leader in compensation and equity awards. Comprehensive physical and mental wellness programs. Competitive vacation and holidays for recharge. Paid parental and adoption leaves. Professional development opportunities for all employees regardless of level or role. Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections. Vibrant office culture with world class amenities. Great Place to Work Certified across the globe. Diversity, Equity & Inclusion We are proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program. CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex, sexual orientation, gender identity, veteran status, age, national origin, or other characteristic protected by law. We base all employment decisions-including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay offs, return from lay off, terminations, and social/recreational programs-on valid job requirements. If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at for further assistance.

WHO WE'RE LOOKING FOR This role combines technical content and AI engineering. You'd be a Context Engineer on the Wizard & Docs team. Your primary responsibilities: Make technologies explainable and legible to both humans and agents Maintain and design knowledge bases Engineer and orchestrate context pipelines Build and ship agents powered by the above You'll spend your days switching between prose and code - often in the same hour. You'll create content for humans and context for agents, and the line between those audiences is shrinking. The work is inherently multidisciplinary. Natural teachers or strong writers who can code at a high level thrive here. Specifically, we're looking for people who: Excel at teaching and communication. You're great at explaining technology in a hands on and illustrative way, using writing, building apps, making visuals, or recording video. Have real development chops. You have full stack software development experience in full time roles, side projects, or open source. Are multidisciplinary. You switch hats between writing docs, shipping code, organizing knowledge, and building agents or CI/CD pipelines. Think in systems. You consider how a doc becomes a skill, how an agent executes it, and how product changes affect the whole pipeline. Build agents and AI tools. You have experience building on top of LLMs and strong opinions about context windows, harnesses, and coding agents. Bias to action. You are comfortable being reactive, iterating quickly, and shipping PRs as priorities change. WHAT YOU'LL BE DOING We're building a self driving AI product on top of a large collection of dev tools, so the surface area of problems we help solve is huge. Work on our AI Wizard, an AI agent that onboards thousands of users to PostHog Build custom agents, harnesses, skills, context pipelines, and MCPs and ship them to production Build systems to maintain our developer docs and knowledge bases using docs as code and AI engineering techniques Create technical content across multiple mediums like docs, example apps, or video explainers Create workflows for publishing streams such as the changelog Collaborate with other teams so they can build on top of our systems EXAMPLE PROJECTS AI Wizard - an AI onboarding agent that onboards all users to PostHog Writer agent - a RAG powered agent system that maintains our docs Context mill - a skill assembly and context delivery service Developer docs - the company's knowledge base WHAT YOU WON'T BE DOING Gathering specs and interviewing SMEs to write reference docs Running webinars Writing newsletters and brand content Waiting to be told what to do. No one will hand you a list of tasks or projects to build YOU MIGHT FIT THIS ROLE IF YOU'RE A technical writer who regularly ships code and builds features A developer advocate who builds as much as they write A software engineer who's looking to change track A solutions or growth engineer who enjoys creating educational content An instructional or content designer who is technically gifted Anything else, but you have these traits and skills REQUIREMENTS Software development experience. It doesn't have to be formal, but you'll be writing production code, not just code samples Proficiency working with LLMs, coding agents, MCPs, and the latest AI engineering tools A portfolio of technical content (personal website, GitHub profile, YouTube channel, zip file, etc.) Excellent writing and communication skills Experience creating educational content for developers An opinionated take on what makes great docs for humans and AI

WHO WE'RE LOOKING FOR This role combines technical content and AI engineering. You'd be a Context Engineer on the Wizard & Docs team. Your primary responsibilities: Make technologies explainable and legible to both humans and agents Maintain and design knowledge bases Engineer and orchestrate context pipelines Build and ship agents powered by the above You'll spend your days switching between prose and code - often in the same hour. You'll create content for humans and context for agents, and the line between those audiences is shrinking. The work is inherently multidisciplinary. Natural teachers or strong writers who can code at a high level thrive here. Specifically, we're looking for people who: Excel at teaching and communication. You're great at explaining technology in a hands on and illustrative way, using writing, building apps, making visuals, or recording video. Have real development chops. You have full stack software development experience in full time roles, side projects, or open source. Are multidisciplinary. You switch hats between writing docs, shipping code, organizing knowledge, and building agents or CI/CD pipelines. Think in systems. You consider how a doc becomes a skill, how an agent executes it, and how product changes affect the whole pipeline. Build agents and AI tools. You have experience building on top of LLMs and strong opinions about context windows, harnesses, and coding agents. Bias to action. You are comfortable being reactive, iterating quickly, and shipping PRs as priorities change. WHAT YOU'LL BE DOING We're building a self driving AI product on top of a large collection of dev tools, so the surface area of problems we help solve is huge. Work on our AI Wizard, an AI agent that onboards thousands of users to PostHog Build custom agents, harnesses, skills, context pipelines, and MCPs and ship them to production Build systems to maintain our developer docs and knowledge bases using docs as code and AI engineering techniques Create technical content across multiple mediums like docs, example apps, or video explainers Create workflows for publishing streams such as the changelog Collaborate with other teams so they can build on top of our systems EXAMPLE PROJECTS AI Wizard - an AI onboarding agent that onboards all users to PostHog Writer agent - a RAG powered agent system that maintains our docs Context mill - a skill assembly and context delivery service Developer docs - the company's knowledge base WHAT YOU WON'T BE DOING Gathering specs and interviewing SMEs to write reference docs Running webinars Writing newsletters and brand content Waiting to be told what to do. No one will hand you a list of tasks or projects to build YOU MIGHT FIT THIS ROLE IF YOU'RE A technical writer who regularly ships code and builds features A developer advocate who builds as much as they write A software engineer who's looking to change track A solutions or growth engineer who enjoys creating educational content An instructional or content designer who is technically gifted Anything else, but you have these traits and skills REQUIREMENTS Software development experience. It doesn't have to be formal, but you'll be writing production code, not just code samples Proficiency working with LLMs, coding agents, MCPs, and the latest AI engineering tools A portfolio of technical content (personal website, GitHub profile, YouTube channel, zip file, etc.) Excellent writing and communication skills Experience creating educational content for developers An opinionated take on what makes great docs for humans and AI

Job id: 36425 Job location: London, GB Short Description Function: General Counsel Reports to: Health, Safety and Environment Manager Set up: Hybrid Location: London, UK Why we need this role Reporting to the HSE North Region Business Partner Lead, this role mission is to contribute to and be part of the Group HSE department, with specific focus on the day to day operations of HSE in the country where the individual is based and with links into wider European and Global geographies. You'll drive the implementation of the local HSE Plan of Activities (risk assessments, inspections, medical check ups, HSE training programme, emergency preparedness ) through good engagement with external HSE providers (where available), ensuring they comply with their legal obligations and providing on site customer support to the country staff. Also, you'll manage the ISO 14001:2015 and ISO 45001 certified management system ensuring these certifications and alignment are retained in the country under scope. Lastly, you will support the HSE North Region Business Partner on the day to day management of the Rail Industry Supplier Qualification Scheme (RISQS) requirements to ensure this certification is retained. What you will do Support Colt's Health and Safety Governance model and ensure the country retains ISO 14001:2015, ISO 45001 and RISQS. Support and complete any HSE administrative tasks needed locally. Provide day to day health and safety advisory support to staff within the country regardless of business area. Support and ensure implementation of the risk assessment procedures, including those conducted by external providers when applicable. Act as Duty Holder according to asbestos regulation in the country. Contribute to the formulation of global and local HSE procedures. Ensure up to date HSE documents in conjunction with local country legislation and HSE Management System. Ensure records of work carried out are maintained accurately and on time. Ensure completion of the Emergency Preparedness activities (emergency plans are kept up to date and tested periodically, fire risk assessments are completed, emergency teams are defined, updated and trained, informative documents are up to date ). Manage and implement monitoring inspections/audit programmes, supporting any internal audit conducted in the country, together with periodic reviews of asbestos containing materials (ACMs) of those sites affected. Undertake formal legal impact assessments for the country where based, extending remit when requested to other countries of operation due to business needs. Ensure corrective HSE actions are properly tracked and followed up until closure in the central action tracker tool. Conduct HSE incident investigations using internal tool and promote a HSE incidents reporting culture. Contribute to the HSE communication/culture change programme and web portal content. Supervise the completion of e learning modules released by HSE Group as part of required HSE training for the country under scope. Work closely with other HSE Team members to deliver against group and local HSE goals. Support the management of any H&S Committee or employee representatives relationships in accordance with local regulations in the country where this role is based. Support HSE country annual budget forecast and its periodic management and follow up ensuring financial information is kept up to date when required. Need to travel inside the country to different sites (where applicable). Key performance indicators (financial and non financial) HSE Action Plan Activities assigned are completed. Number of legal assessments completed. Incidents reported and investigated. RISQS certification retained. ISO 14001:2018 certification retained for the country. ISO 45001:2018 country implementation levels / certification retained. HSE assigned budget elements are kept up to date and followed. Relationships and key contacts HSE Group team members. Employees (all types), with special focus on operational staff (Facilities, OSP, Critical Infrastructure teams). Service Providers (including Facilities / O&E providers HSE support and monitoring). Public Administration and regulators (when applicable, e.g. Labour Inspection, RISQS authorities, Network Rail, HSE, ORR and RAIB). What we're looking for Skills & Experience Significant knowledge and experience on rail safety in the UK (working within a rail contractor organisation or rail infrastructure owner environment). Experience in an Environmental position is also required. A minimum of 1-2 years' experience as H&S technician in a company H&S department (preferable experience in a Telecom safety role) or an external health and safety provider. Must possess at least a formal recognised qualification as H&S technician (e.g. NEBOSH National General Certificate, Tech IOSH). Possess Personal Track Safety certification to be able to attend rail sites. Management experience of ISO14001 and/or ISO 45001:20018 certified management systems and RISQS. Experience undertaking Fire Risk Assessments. Experience within a multi site business operating a matrix management structure. Experience working in the European Landscape. Experience dealing with people from multiple geographies, with differing cultures and management styles is preferable. Proficiency in English, written and spoken. Technical writing is needed. Full driving licence should be required. Person specification Customer focused with a strong service mindset. Demonstrates professional etiquette and high ethical standards. Works in a methodical, structured, and pragmatic way. Willing to travel within the country as required. Comfortable operating in a highly ambiguous and fast paced environment. Proven ability to manage competing priorities while working independently. Training or facilitation experience is desirable. Confident engaging with diverse groups and cultures, including local authorities, new joiners, and visitors. It would be desirable Construction (Design and Management) - CDM experience. Experience on CDM related works. Be computer literate, confident user of office including Excel (formulas), Word (formatting, hyperlinks and bookmarks), Adobe, Sharepoint. Excellent interpersonal and communication skills. Job Segment: Internal Audit, Technical Writer, Sharepoint, Developer, Safety, Finance, Technology, Service

Position: Cloud Technical Writers Location: Remote Rate: Outside IR35 - £350 - £500 Length: 6 months Role: We are seeking an experienced Cloud Technical Writer to develop and maintain technical standards, security guidance and developer documentation for the organisation's Microsoft Azure platform. Working closely with Platform Engineering, Cloud Architecture, Information Security and Development teams, the successful candidate will document Azure build standards, security controls, architectural patterns and implementation guidance. Documentation will be published through the organisation's Development Portal, Git repositories, Confluence and SharePoint to support consistent, secure and compliant cloud adoption. The role will ensure cloud documentation is accurate, accessible, version-controlled and aligned with enterprise architecture, security standards and engineering best practice. INDIT Planet Recruitment is acting as an Employment Business in relation to this vacancy.

Our everyday digital experiences are in the midst of a realtime revolution. Whether chatting alongside a livestreaming event, receiving realtime financial information, or working with colleagues in an online collaborative environment - consumers simply expect realtime digital experiences as standard. At Ably we're not just witnessing this revolution, we're powering it - at scale. At the heart of our mission lies a commitment to putting developers first. Ably provides a suite of products to build, extend, and deliver powerful digital experiences in realtime, delivering billions of messages for millions of devices every day and supporting organizations like Harness, EA, Panasonic and HubSpot. Working at Ably means helping to build the infrastructure and technology that will power and shape the future of the internet. The opportunity in front of us is immense. And we'd like your help. About this role Thousands of developers around the world use Ably's SDKs and APIs to power realtime features in their applications. The Developer Experience team is responsible for ensuring that Ably is a platform that exemplifies great developer experience, and is a reference point that other companies aspire to. As our Senior Developer Experience Writer, you'll be contributing directly to this goal; helping developers to quickly understand Ably, build confidently and ultimately succeed with the platform. At its core, this is an AI-focussed role; you'll be in charge of setting up the foundations that empower engineers to produce first-class developer documentation with AI at scale. You'll use AI to automate checks, maintain quality, and allow for rapid iteration in the content itself, as well as in the documentation platform. You'll still be setting the standards for technical content across the business, and using your expertise to shape the information architecture. This is a modern take on technical writing; you'll be using AI to both increase your own output, whilst also increasing the velocity of other contributors. The same core values still apply though - ensuring that users can quickly understand and succeed with Ably. Day to day you will Use AI to produce quality content. You'll write reusable prompts and skills that docs contributors can use to ensure their content meets Ably's quality standards. Define and uphold content standards. You'll help define what great looks like; from docs structure and style to making sure that PRs are always exceeding standards. You'll leverage AI to check for technical accuracy, and make sure that content always assists developers in learning and succeeding with Ably in the fastest and easiest ways possible. Build engaging educational content templates. You'll lead by example by producing reference content that others can use as a pattern to write similar content. This will be in the format of templates and skills that team members can leverage. Empower engineers to write great content. You'll coach and support engineering contributors to ensure that they're always producing accurate, well-structured, developer-friendly content. Champion effective AI use. You'll promote the use of AI for efficiency, while maintaining a sharp eye for quality ensuring content meets editorial standards, is technically accurate, and is free from AI-generated patterns that undermine trust or clarity. Maintain and elevate the docs platform. You'll take responsibility for shaping the documentation platform's components, structure and tooling. This includes making sure content is logically structured, and easily navigable, and that it helps external developers understand Ably in new and exciting ways. We'd love to talk if you have Proven success creating technical content for developers, such as documentation, API references and guides; with a portfolio that others have visibly learned from. Experience reviewing and giving feedback on technical writing, with the ability to coach others to improve their craft. Experience and a desire to work in an AI-forward environment. Experience in automation, working with agents and producing quality content at scale is a bonus. Experience of using AI tools as a core part of your workflow for writing, research and coding, as well as understanding their output and limitations. Familiarity with APIs, SDKs, and modern web development tools, with the ability to read, write and reason about code examples in at least one programming language (ideally JavaScript). Strong instincts for developer experience, particularly around onboarding, and a genuine desire to produce experiences that delight developers. A proactive, self-directed mindset with the ability to take ownership of projects end to end, from ideation through to completion. Experience at a startup or growth-stage company, or the adaptability to thrive in a fast-paced, agile environment with a focus on rapid iteration, with excellent communication and cross-functional collaboration skills. Bonus points if you have Experience in maintaining and shaping a documentation platform or developer portal. Familiarity with information architecture principles and content strategy. Familiarity with git-driven workflows for managing content changes. Some knowledge or understanding of event-driven architecture. What's it like to work at Ably? We're tackling planet-scale problems and our ambitions are a testament to that. You'll join a successful, deeply motivated and collaborative team that thrives on innovation, experimentation and autonomy. We believe in fostering a culture that's built on inclusivity and mutual respect among all team members, and we recognise that each individual is different and will want to be supported in their role in different ways. We provide a range of perks and benefits to aid folks' development and wellbeing, allowing them to be their best selves and do great work. A remote-first and flexible work environment. UK-based teams come together in person once per month in our London hub (next to Old Street) and we get together as a company twice per year. Aside from that, you're welcome to work wherever suits best for you. Equity. We're a growing start-up and we want all team to members to share in the success of the company through our EMI share options programme. Enhanced holiday allowance. Our policy provides Ablyans with 28 days of paid annual leave (27 regular days, plus a day off to enjoy your birthday). Enhanced parental leave package, so that you can take the time you need to get to know your new family member, rest and recover. Home workstation budget of £500 on joining (and £150 p/a thereafter), so that your home office is set up to serve you well and that you have everything you need to work comfortably. Personal learning and development budget of £1000 annually, and 5% L&D time during working hours to focus on improving your skillset. Private healthcare with BUPA. Medical cash plan to cover a range medical and dental costs. Mental wellbeing coaching and counselling from Self Space. Monthly wellbeing budget via Juno. Life assurance and income protection. Access to Tech & Cycle to Work schemes. Weekly snack allowance for our end-of-week "Need To Know" meeting. A fully-paid one-month sabbatical after five years with Ably. Diversity, Inclusion & Belonging at Ably We believe our differences as individuals is what makes us great. Our people are at the heart of what we do, and we encourage everyone to be their most authentic self at Ably: we see inclusivity and openness as fundamental to creating long-term success as an organization. We encourage applications from all backgrounds regardless of age, disability, gender, sexual orientation, parental status, race, religion, educational background or neurodiversity. Ably has an amazing opportunity ahead of us, and we want anyone to be able to contribute to that opportunity.

SLAMcore is looking for a Senior Developer Experience Writer in Greater London to enhance developer documentation using AI. In this role, you'll ensure that technical standards are met and empower engineers to create quality content. Ideal candidates will have significant experience in technical writing for developers, familiarity with APIs and SDKs, and a proactive mindset. We offer a remote-first flexible work environment, equity options, and an extensive benefits package.

• Own and evolve our cloud infrastructure on GCP - from identity architecture and access controls to cost optimisation and scalability planning • Lead SaaS lifecycle management across 300+ applications: discovery, governance, license optimisation, and vendor accountability using tools like Torii • Design and maintain our IAM ecosystem (Okta, Google Workspace, Jamf) including SSO/MFA enforcement, provisioning workflows, and identity lifecycle automation • Build and enforce endpoint management policies across a 99% Apple fleet via Jamf and MDM, ensuring security baselines and a great employee experience • Create dashboards and reporting frameworks that give leadership real visibility into our SaaS spend, cloud posture, and asset health • Write production-quality code daily - Python scripts, API integrations, iPaaS (integration Platform as a platform) workflows (Workato or similar), and lightweight internal tools that solve real problems for our team • Build and maintain integration pipelines that connect our SaaS ecosystem: identity provisioning, automated onboarding/offboarding, license reconciliation, and event-driven workflows • Develop internal tooling and dashboards (Google Apps Script, Python, HTML/CSS/JS) that surface actionable data - from AI usage analytics to hardware fleet health and budget forecasting • Shape and execute our internal AI tools strategy - managing adoption, governance, and usage analytics for platforms like Claude, ChatGPT Enterprise, GitHub Copilot, and Cursor • Evaluate and pilot emerging AI capabilities for IT operations - from AI-assisted troubleshooting to predictive SaaS usage and automated compliance evidence collection • Treat Infrastructure as Code as a default: version-controlled configurations, reproducible environments, and CI/CD pipelines for IT automation deployments • Design automation solutions that are clean, maintainable, and built to last - not just clever scripts, but well-documented, testable, production-grade systems • Lead and mentor a team of 5-6 IT engineers - hiring, coaching, mentoring, and creating real career development paths • Elevate your team's engineering skills through hands-on mentoring: pair programming, code reviews, architecture discussions, and setting quality standards that raise everyone's game • Build a collaborative engineering culture where the team ships robust IT solutions that internal customers genuinely value • Help IT engineers grow from script-writers into systems thinkers - teaching them to build modular, testable, well-documented automation they're proud of • Champion open communication and a strong feedback culture - great teams are built on psychological safety, trust, and transparency • Collaborate across the Platform group to align your team with company objectives and ambitious IT maturity goals • Build roadmaps that balance long-term strategic vision (governance frameworks, scalable architectures) with tactical quick wins that deliver immediate value • Partner with Security and Legal to maintain SOC 2 compliance - owning IT controls, evidence collection, and audit readiness • Ensure GDPR and data protection requirements are embedded into every system and workflow your team touches • Lead initiatives that enforce best-in-class governance practices: access reviews, vendor risk assessments, and shadow IT remediation • Embrace an agile "build it and run it" mindset where your team owns what they build, from launch through ongoing security and support • Create a learning environment where experimentation is encouraged and delivery proficiency keeps improving • Lead initiatives that crush manual work, boost efficiency, and raise the bar on governance practices • Be the champion for engineering best practices within the IT function and across the organisation Requirements 8k+ years in IT engineering, platform engineering, or infrastructure roles - with at least 2 years leading or mentoring a technical team Strong, demonstrable coding ability in Python - not just scripting, but building well-structured, testable automation with proper error handling, logging, and documentation Hands-on experience building API integrations and working with RESTful services, OAuth flows, webhooks, and API-first SaaS platforms Proficiency with at least one iPaaS / workflow automation platform (Workato, Tray.io, n8n, or similar) for building enterprise integration pipelines Experience building internal tools and dashboards - whether that's Google Apps Script, lightweight web apps (HTML/CSS/JS), or data visualisation frameworks Deep hands-on experience with our core stack: Okta (or comparable IdP), Google Workspace, Jamf, and GCP Familiarity with Infrastructure as Code principles and tools (Terraform, Pulumi, or similar) Version control fluency - Git workflows, branching strategies, and CI/CD pipelines are second nature to you A genuine passion for AI-assisted workflows and experience adopting or governing AI developer tools (Copilot, Claude, Cursor, or similar) The ability to balance team management with hands-on technical work - you lead by example and stay close to the code Experience mentoring engineers: you enjoy pair programming, giving thoughtful code reviews, and helping people level up their craft Experience navigating compliance frameworks (SOC 2, GDPR, ISO 27001) from the IT operations side A problem-solving mindset that navigates ambiguity with data, curiosity, and a user-first approach - yes, internal stakeholders are users too A bias for action: experiment, test new approaches, learn from data, and iterate quickly to deliver value Clear, effective communication in English (written and verbal) Openness to giving and receiving feedback in a safe, supportive environment ATS Optimization Keywords Below are skills and terms extracted directly from this job posting to improve Applicant Tracking System (ATS) visibility. This unique feature helps candidates tailor their applications more effectively - a feature exclusive to JobTailor job listings. Hard Skills Python API integrations RESTful services OAuth iPaaS Google Apps Script HTML CSS JavaScript Infrastructure as Code Soft Skills team management mentoring problem-solving communication collaboration feedback culture agile mindset curiosity user-first approach leadership

Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region. Our award winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce. Our brand promise - Makes Work Life Better - Reflects our commitment to employees, customers, partners and communities globally. About the opportunity Reporting to the Development Manager, the Developer is responsible for designing and implementing new products and features as well completing and augmenting existing solutions and services. The Developer will collaborate with fellow Developers, QA Analysts, Test Engineers, Technical Product Managers and Technical Writers throughout the development process to ensure the product is functionally complete and well tested. This is an excellent opportunity to join a rapidly growing innovator in a technically challenging and rewarding role. This role will allow you to join a high performing team of collaborators in delivering high quality software. We are constantly working on moving our payroll and tax software solution forward and improving our customer's experience. To do this we are looking for developers who love to excite the users of their software as much as they love the creativity of coding. We are constantly challenging ourselves to find new ways of solving our customers problems in ways that will delight them. As we continue to evolve our platform, we are also exploring how emerging AI technologies and AI assisted development practices can further enhance both the customer and developer experience. We are particularly interested in developers who are excited by modern software engineering practices and the practical application of AI within enterprise software environments. Through our training and mentoring program, you will develop deep technical expertise and gain valuable business and industry related experience. What you'll get to do Collaborate within a cross functional distributed team on the design and implementation of new features Drive quality and best coding practices on a daily basis Full stack development on a web application Including front end development of high performing UI controls Skills and experience we value Able to work with a distributed team Strong understanding of object oriented design and development 5+ years of delivering enterprise level software and building high performing applications In depth knowledge of C# and .NET framework Strong with SQL, TSQL, database design, and query optimization Experience building high performance and scalable applications Experience with or desire to work in an agile development environment Interest in AI assisted software development and emerging technologies Exposure to integrating AI powered capabilities or third party AI services into applications Familiarity with modern AI developer tooling such as GitHub Copilot, ChatGPT, or similar tools Understanding of how AI and automation can enhance user and developer experiences Curiosity around practical applications of large language models (LLMs) within enterprise software What would make you really stand out Experience working with SaaS products Experience building tools for use by other developers Experience experimenting with AI/LLM powered features or integrations Awareness of emerging AI trends and their application within modern software development workflows What's in it for you Dayforce is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment. We encourage individuals to apply based on their passions. Dayforce encourages personal and professional growth. We offer excellent time away from work programs, comprehensive wellness initiatives and recognition through competitive pay and benefits. With a commitment to community impact, including volunteer days and our charity, Dayforce Cares we provide opportunities for you to thrive both in your career and personal life. Our focus is not just on your job but on supporting you to be the best version of yourself.

Music is Universal It's the passionate and dedicated team at Universal Music who help make us the world's leading music company. From A&R to finance, legal to digital, sales to marketing, Universal Music is the place to grow and develop your career within a truly commercial and innovative business that leads in everything it does. Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of gender, race, disability, sexual orientation, religion, belief, age, marital status, background, pregnancy, or caring responsibilities. We also recognise the importance of diversity of thought within our teams and are fully committed to embracing the talents of people with autism, dyslexia, ADHD, and other forms of neurocognitive variation. We will always seek to make appropriate adjustments to recruitment, workplaces, and work processes to be fully inclusive to people with different needs and working styles. If you need us to make any reasonable adjustments for you from application onwards, including alternatives to the online form or to disclose a neurocognitive condition, please email . Job Summary We are UMG, the Universal Music Group. We are the world's leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries. We identify and develop recording artists and songwriters, and we produce, distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world. As a Senior Observability Engineer, you will be a driving force for technical excellence and strategic vision within our global team. You will be instrumental in architecting, building, and leading our comprehensive observability strategy to ensure the reliability, performance, and scalability of our critical IT systems. This senior role demands a passion for data-driven strategy, a commitment to automation, and the ability to mentor and lead. You will not only solve complex technical challenges but also influence the direction of observability practices across UMG globally, ensuring our technology landscape is as world-class as our music. Job Functions Architecture & Strategy: Lead the architectural design and strategic roadmap for our observability stack. Drive the vision for world-class monitoring, logging, tracing, and alerting solutions across our hybrid and cloud-native environments. Innovate & Automate: Spearhead the evaluation, selection, and implementation of cutting-edge observability tools and platforms (e.g., Dynatrace, OpenTelemetry, Prometheus, Grafana). Architect and build robust, automated observability pipelines. Take an active part in documenting and defining processes and best practice. Optimize & Analyze: Conduct deep-dive analysis of telemetry data to proactively identify performance bottlenecks, optimize resource utilization, and guide capacity planning. Lead & Mentor: Act as a technical leader and mentor for the observability team and wider engineering groups. Champion and enforce best practices, fostering a culture of proactive and data-informed decision making. Drive Incident & Problem Management: Working with Operations teams on high priority incident resolution efforts, utilizing deep analysis of telemetry data for swift root cause identification. Drive post incident reviews and implement long term solutions to enhance system resilience. Collaborate & Influence: Partner with Development, SRE, and Infrastructure leaders to embed observability into the entire technology lifecycle. Influence and drive the adoption of observability best practices across the global organization. Champion the use of observability in the global UMG environment. Make UMG the place to be: Mentoring, managing and genuinely leading the Observability team in a way that attracts and retains the best talent. UMG is a place where everyone can bring themselves fully to work and thrive, as a Leader you are a key part of this. Job Requirements Essential Qualifications Experience: 5-7+ years of hands on experience in an Observability, Site Reliability Engineering (SRE), or DevOps role, with a proven track record of leading complex projects. Technical Leadership: Demonstrated experience in architecting and designing large scale monitoring and observability solutions. Expert Level Tooling: Deep expertise with modern observability platforms (e.g., Dynatrace, AWS Cloudwatch, Prometheus, Grafana, ELK Stack, Splunk, OpenTelemetry). Cloud & Infrastructure: Advanced knowledge of major cloud platforms (AWS, Azure, GCP), containerization (Docker, Kubernetes), and Infrastructure as Code (Terraform, Ansible). Programming & Automation: Strong programming and scripting skills (e.g., Python, Go, Shell) with a focus on creating scalable automation and custom tooling. Problem Solving: Exceptional analytical and strategic problem solving skills, with the ability to lead through complex technical challenges. Data Analysis: Expertise in analysing and visualising telemetry data into meaningful information to drive actions. Hands on: Demonstratable hands on engineering and coding experience, ability to deep dive into existing and emerging technologies to identify opportunities and solutions. Containerization and Orchestration: Understanding of container technologies (e.g., Docker) and container orchestration platforms (e.g., Kubernetes) to monitor and manage containerized applications. Networking Knowledge: Understanding of networking principles and protocols to effectively monitor and troubleshoot network related issues. Security Awareness: Awareness of security best practices and the ability to integrate security monitoring into observability processes. Communication & Influence: Excellent communication and interpersonal skills, capable of articulating a technical vision to diverse audiences and influencing senior stakeholders. Ability to collaborate with cross functional teams, convey findings, and discuss improvements with developers and operations teams. Continuous Learning: Given the dynamic nature of technology, a commitment to continuous learning and staying updated on the latest trends in observability and monitoring. Self motivated with a high degree of initiative and excellent follow up skills, along with strong analytical and problem solving skills. Travel may be required but is not part of the regular work schedule. Bachelor's degree in technology related field as well as 5+ years of relevant experience within the Observability field. Desired Qualifications Advanced Concepts: Proven experience with Chaos Engineering, AI driven analytics, defining SLOs/SLIs, and advanced deployment strategies (Canary/Blue Green). Software Engineering Foundation: Strong background in software engineering principles, database administration, and distributed systems architecture Certifications: Relevant senior level industry certifications (e.g., AWS Certified DevOps Engineer - Professional, Certified Kubernetes Administrator). Just So You Know The company presents this job description as a guide to the major areas and duties for which the jobholder is accountable. However, the business operates in an environment that demands change and the jobholder's specific responsibilities and activities will vary and develop. Therefore, the job description should be seen as indicative and not as a permanent, definitive, and exhaustive statement. Job Category Universal Music Group

Responsibilities Build security into the DNA of our AI platform by conducting threat modeling sessions with product teams, designing secure architectures for new features, and ensuring security considerations shape product decisions from day one-not after the fact. Own and evolve our application security program including establishing and maintaining SAST/DAST scanning in CI/CD pipelines, conducting security code reviews for critical changes, and building automation that catches vulnerabilities before they reach production. Partner with engineering teams to establish and champion secure coding standards, creating reusable security patterns and libraries that make it easier for developers to build securely by default. Design and recommend security features and products that help secure customer environments. You are the advocate and the vision for how we protect and secure customers. Integrate and leverage AI agents to help increase velocity for the security team and the overarching engineering org to ensure that we are proactive in minimizing risk while we build products. Lead security assessments and penetration testing of WRITER's applications, AI services, and APIs, identifying vulnerabilities across our tech stack and working collaboratively with teams to remediate issues at scale. Design and implement security controls for protecting data pipelines, model training environments, and customer-facing AI agents. Stay ahead of emerging threats in the AI/ML security landscape, researching attack vectors specific to LLMs and generative AI, and proactively building defenses against novel risks. Requirements 4+ years of hands-on experience in application security engineering, with a proven track record of securing large-scale production systems-bonus points if you've worked in fast-growing startups or high-growth environments. Understanding of developer experience and developer workflows for shipping features and products. You care deeply about reducing risk while considering velocity of engineers. Technical expertise in at least two programming languages (Python, Java, Go, JavaScript/TypeScript) and the ability to read and review code across multiple languages, understanding both business logic and security implications. Knowledge of security tools and methodologies including SAST/DAST solutions, vulnerability management platforms, security testing frameworks, and DevSecOps practices-you know which tools to use and when automation beats manual review. Excellent communication skills that allow you to translate complex security concepts into clear recommendations for both technical and non-technical audiences-you can explain why something matters and motivate teams to action. A builder's mindset that looks for opportunities to automate, scale, and empower rather than create bottlenecks-you understand that security enables the business, not blocks it. Alignment with WRITER's values of Connect (building strong relationships across teams), Challenge (pushing the boundaries of what's possible in AI security), and Own (taking end-to-end responsibility for the security of our platform).

Responsibilities Own and evolve our cloud infrastructure on GCP - from identity architecture and access controls to cost optimisation and scalability planning Lead SaaS lifecycle management across 300+ applications: discovery, governance, license optimisation, and vendor accountability using tools like Torii Design and maintain our IAM ecosystem (Okta, Google Workspace, Jamf) including SSO/MFA enforcement, provisioning workflows, and identity lifecycle automation Build and enforce endpoint management policies across a 99% Apple fleet via Jamf and MDM, ensuring security baselines and a great employee experience Create dashboards and reporting frameworks that give leadership real visibility into our SaaS spend, cloud posture, and asset health Write production-quality code daily - Python scripts, API integrations, iPaaS (integration Platform as a Service) workflows (Workato or similar), and lightweight internal tools that solve real problems for our team Build and maintain integration pipelines that connect our SaaS ecosystem: identity provisioning, automated onboarding/offboarding, license reconciliation, and event-driven workflows Develop internal tooling and dashboards (Google Apps Script, Python, HTML/CSS/JS) that surface actionable data - from AI usage analytics to hardware fleet health and budget forecasting Shape and execute our internal AI tools strategy - managing adoption, governance, and usage analytics for platforms like Claude, ChatGPT Enterprise, GitHub Copilot, and Cursor Evaluate and pilot emerging AI capabilities for IT operations - from AI-assisted troubleshooting to predictive SaaS usage and automated compliance evidence collection Treat Infrastructure as Code as a default: version-controlled configurations, reproducible environments, and CI/CD pipelines for IT automation deployments Design automation solutions that are clean, maintainable, and built to last - not just clever scripts, but well-documented, testable, production-grade systems Lead and mentor a team of 5-6 IT engineers - hiring, coaching, mentoring, and creating real career development paths Elevate your team's engineering skills through hands-on mentoring: pair programming, code reviews, architecture discussions, and setting quality standards that raise everyone's game Build a collaborative engineering culture where the team ships robust IT solutions that internal customers genuinely value Help IT engineers grow from script-writers into systems thinkers - teaching them to build modular, testable, well-documented automation they're proud of Champion open communication and a strong feedback culture - great teams are built on psychological safety, trust, and transparency Collaborate across the Platform group to align your team with company objectives and ambitious IT maturity goals Build roadmaps that balance long-term strategic vision (governance frameworks, scalable architectures) with tactical quick wins that deliver immediate value Partner with Security and Legal to maintain SOC 2 compliance - owning IT controls, evidence collection, and audit readiness Ensure GDPR and data protection requirements are embedded into every system and workflow your team touches Lead initiatives that enforce best-in-class governance practices: access reviews, vendor risk assessments, and shadow IT remediation Embrace an agile "build it and run it" mindset where your team owns what they build, from launch through ongoing security and support Create a learning environment where experimentation is encouraged and delivery proficiency keeps improving Lead initiatives that crush manual work, boost efficiency, and raise the bar on governance practices Be the champion for engineering best practices within the IT function and across the organisation Qualifications 8k+ years in IT engineering, platform engineering, or infrastructure roles - with at least 2 years leading or mentoring a technical team Strong, demonstrable coding ability in Python - not just scripting, but building well-structured, testable automation with proper error handling, logging, and documentation Hands-on experience building API integrations and working with RESTful services, OAuth flows, webhooks, and API-first SaaS platforms Proficiency with at least one iPaaS / workflow automation platform (Workato, Tray.io, n8n, or similar) for building enterprise integration pipelines Experience building internal tools and dashboards - whether that's Google Apps Script, lightweight web apps (HTML/CSS/JS), or data visualisation frameworks Deep hands-on experience with our core stack: Okta (or comparable IdP), Google Workspace, Jamf, and GCP Familiarity with Infrastructure as Code principles and tools (Terraform, Pulumi, or similar) Version control fluency - Git workflows, branching strategies, and CI/CD pipelines are second nature to you A genuine passion for AI-assisted workflows and experience adopting or governing AI developer tools (Copilot, Claude, Cursor, or similar) The ability to balance team management with hands-on technical work - you lead by example and stay close to the code Experience mentoring engineers: you enjoy pair programming, giving thoughtful code reviews, and helping people level up their craft Experience navigating compliance frameworks (SOC 2, GDPR, ISO 27001) from the IT operations side A problem-solving mindset that navigates ambiguity with data, curiosity, and a user-first approach - yes, internal stakeholders are users too A bias for action: experiment, test new approaches, learn from data, and iterate quickly to deliver value Clear, effective communication in English (written and verbal) Openness to giving and receiving feedback in a safe, supportive environment

About WRITER WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible - through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI. Founded in 2020 with office hubs in San Francisco, New York City, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI. About the role This is where security meets innovation at enterprise scale. As a security engineer, applications at WRITER, you'll be building the security foundations that protect the AI systems powering some of the world's most recognizable brands. You'll work at the intersection of application security, AI infrastructure, and developer enablement-partnering with engineering teams to embed security into every line of code while ensuring our platform remains both powerful and trustworthy. The opportunity is massive: you'll help define how enterprise AI applications are secured, from threat modeling our LLM architectures to building automated security controls that scale across our growing platform. This isn't about saying 'no'-it's about finding creative ways to say 'yes, and here's how we do it securely.' You'll tackle challenges that most security engineers never encounter: securing AI agents, protecting training data pipelines, and designing controls for systems that didn't exist a few years ago. This role is hybrid from our London office, reporting to the head of security engineering. What you'll do Build security into the DNA of our AI platform by conducting threat modeling sessions with product teams, designing secure architectures for new features, and ensuring security considerations shape product decisions from day one-not after the fact Own and evolve our application security program including establish and maintain SAST/DAST scanning in CI/CD pipelines, conducting security code reviews for critical changes, and building automation that catches vulnerabilities before they reach production Partner with engineering teams to establish and champion secure coding standards, creating reusable security patterns and libraries that make it easier for developers to build securely by default Design and recommend security features and products that help secure customer environments. You are the advocate and the vision for how we protect and secure customers. Integrate and leverage AI agents to help increase velocity for the security team and the overarching engineering org to ensure that we are proactive in minimizing risk while we build products Lead security assessments and penetration testing of WRITER's applications, AI services, and APIs, identifying vulnerabilities across our tech stack and working collaboratively with teams to remediate issues at scale Design and implement security controls for protecting data pipelines, model training environments, and customer-facing AI agents Stay ahead of emerging threats in the AI/ML security landscape, researching attack vectors specific to LLMs and generative AI, and proactively building defenses against novel risks What you need 4+ years of hands on experience in application security engineering, with a proven track record of securing large scale production systems-bonus points if you've worked in fast-growing startups or high growth environments Understanding of developer experience and developer workflows for shipping features and products. You care deeply about reducing risk while considering velocity of engineers. Technical expertise in at least two programming languages (Python, Java, Go, JavaScript/TypeScript) and the ability to read and review code across multiple languages, understanding both business logic and security implications Knowledge of security tools and methodologies including SAST/DAST solutions, vulnerability management platforms, security testing frameworks, and DevSecOps practices-you know which tools to use and when automation beats manual review Excellent communication skills that allow you to translate complex security concepts into clear recommendations for both technical and non technical audiences-you can explain why something matters and motivate teams to action A builder's mindset that looks for opportunities to automate, scale, and empower rather than create bottlenecks-you understand that security enables the business, not blocks it Alignment with WRITER's values of Connect (building strong relationships across teams), Challenge (pushing the boundaries of what's possible in AI security), and Own (taking end to end responsibility for the security of our platform) Benefits & perks (UK full time employees): Generous PTO, plus company holidays Comprehensive medical and dental insurance Paid parental leave for all parents (16 weeks) Fertility and family planning support Early detection cancer testing through Galleri Competitive pension scheme and company contribution Annual work life stipends for: Wellness stipend for gym, massage/chiropractor, personal training, etc. Learning and development stipend Company wide off sites and team off sites Competitive compensation and company stock options

UX Writer I - Car Rental At data drives our decisions. Technology is at our core. And innovation is everywhere. But our company is more than datasets, lines of code or A/B tests. We're the thrill of the first night in a new place. The excitement of the next morning. The friends you make. The journeys you take. The sights you see. And the food you sample. Through our products, partners and people, we make it easier for everyone to experience the world. Role Overview We're looking for a UX Writer to join our UX Writing and Content Design organisation in our Trips department. We're a close-knit community made up of more than 70 writers. We're right there in the thick of it, collaborating on product design, development and data analysis. You'll work in our Ground Transport division, where part of our mission is to provide the connected travel opportunities necessary to deliver the best value and experience for our customers. From car rentals to private transfers, you'll have the opportunity to create products used by millions of travellers and partners around the globe across different platforms, including web and app. You'll partner directly with highly iterative product teams in our Manchester office, while enjoying the support, community and resources of a large, experienced UX organisation made up of nearly 200 writers, designers and researchers. You'll report to the UX Writing Manager for your area who will support you in your growth and development. UX Writers at write clear and concise messaging that considers the end to end user experience. You need to be an excellent communicator and collaborator - we work in a dynamic and diverse environment where inclusivity, openness and humility are key. Almost everything you write will be translated into 44+ languages and dialects, and you'll need to work closely with peers and stakeholders like Product, Marketing, Brand and Legal to deliver at velocity and scale. To learn more about working as a UX Writer at check out B.Writes, our Medium publication. Please apply with your English CV and link your portfolio or writing samples. Samples should include UX/product writing work specifying your role and clearly defining problems, solutions and your UX processes. Key Job Responsibilities and Duties Write in a clear and concise way across online channels, platforms and end to end experiences to impact key business metrics. Send copy to Language Specialists with sufficient context (conceptual and visual) for translating your ideas to local audiences. Use qualitative and quantitative data, as well as key business metrics to measure the impact of your work and transform those insights into new iterations. Collaborate with other UX Writers to ensure messaging is aligned across all touchpoints, in line with our craft standards and guidelines. Work alongside Product Managers, UX Writers, Designers, Researchers, Developers and many others to develop and execute business strategy through your writing. Role Qualifications and Requirements You have at least 1 year of hands on writing experience - in a UX writing, online, e commerce or similar capacity. You have a native level fluency in English. You have a portfolio that demonstrates your writing and creative problem solving skills. You're a passionate advocate for users, dedicated to the craft of writing and creating elegant user experiences. You write copy that is intuitive, futureproof and scalable. You are technically savvy and have a foundational understanding of how to derive data and insights from quantitative and qualitative research. You have a can do attitude and work well in a team. You're self driven and take ownership of your learning and ideas to solve challenging problems in an evolving environment. You thrive on feedback, responding with creative thinking and iterations. You enjoy working with people of diverse backgrounds, cultures and disciplines. You're a strong communicator with an eye for detail. You are able to prioritise multiple projects and a range of stakeholders with minimal guidance. Benefits & Perks - Global Impact, Personal Relevance 's Total Rewards Philosophy is not only about compensation but also about benefits. We offer a competitive compensation and benefits package, as well unique to benefits which include: Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, and care leave. Hybrid working including flexible working arrangements, and up to 20 days per year working from abroad (home country). Industry leading product discounts - up to 1400 per year - for yourself, including automatic Genius Level 3 status and wallet credit. Inclusion at Inclusion has been a core part of our company culture since day one. This ongoing journey starts with our very own employees, who represent over 140 nationalities and a wide range of ethnic and social backgrounds, genders and sexual orientations. Take it from our Chief People Officer, Paulo Pisano: "At the diversity of our people doesn't just build an outstanding workplace, it also creates a better and more inclusive travel experience for everyone. Inclusion is at the heart of everything we do. It's a place where you can make your mark and have a real impact in travel and tech." We ensure that colleagues with disabilities are provided the adjustments and tools they need to participate in the job application and interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strive to move well beyond traditional equal opportunity and work to create an environment that allows everyone to thrive. Career Development Opportunities Learn more about Your Career Journey here. Become a Mentee and benefit from a mentoring relationship with a more experienced person to help you identify and achieve your professional and personal development goals.

Overview Music wouldn't exist without the work of songwriters, composers and publishers. We're here to represent them and make sure that they are paid for their work. After more than a century in the industry, we continue to innovate as a world-leading organisation. The Role As a Solution Architect, you will play a crucial role in architecting and supporting the implementation of effective and efficient solutions that meet the business needs of our customers and align with our business and technology strategies. You are also responsible for guiding, mentoring, and supporting Technical Leads across the CIO department, giving them the guard rails to design and deliver solutions with autonomy; providing insights and assistance where needed. You are responsible for translating functional, and non functional requirements into solution architectures ensuring that your solutions are aligned with PRS' business and technology strategies, and Architectural principles and standards. You will collaborate closely with stakeholders, including enterprise architects, business analysts & product owners, project managers, developers, engineers, and system administrators, to deliver successful outcomes. The Solution Architect role works within the Enterprise Architecture (EA) Team. The Team The EA team is responsible for delivering technology strategies and roadmaps, landscapes, solution architectures, and technical designs for all key systems. The mission of the Team is to empower PRS for Music with a forward thinking, business aligned enterprise architecture that drives innovation, ensures strategic coherence, and delivers scalable, sustainable value through technology. We connect vision to execution-shaping a resilient, data driven, and adaptive digital future for our members and partners. The Solution Architect plays a crucial role in this mission. All PRS for Music's systems fall under the responsibility of the EA Team, this is across many technologies including Oracle, Microsoft, Salesforce and MuleSoft, both Cloud based and on premise. We regularly work with third parties to compliment the skills of the core team always with a focus on enabling PRS to deliver the best service to its customers. Responsibilities As a Solution Architect, some of your day to day duties will include: Architect end to end technology solutions that deliver business requirements in the most efficient way, and align with business goals, architectural principles, standards, patterns, and roadmaps. Ensure that solutions are strategically aligned, efficient, fit for purpose and fit for use. Leading, guiding, mentoring, and supporting Technical Leads across the CIO department, giving them the guard rails to design and deliver solutions with autonomy. Create solution architectures, to the optimal level of detail, to show how the solution meets requirements and provides the guardrails for how it will be engineered. Supporting the Technical Leads to create technical specifications, including physical system architecture, interface design, data flows, and integration points. Create, manage, and evangelise architectural artefacts such as our mission, standards, principles, templates, and patterns. For a full list of duties, please email the recruitment team and request a copy of the job description. About you Strong influencing, collaboration, and presentation skills, with the ability to work effectively in cross functional teams, at all levels of the organisation from executives to delivery personnel. Experience of successfully architecting and supporting the delivery of complex IT solutions and an understanding of the engineering of high volume transactional data processing systems. Excellent analytical and problem solving skills with the ability to balance technical and business considerations. Experience of Architectural ways of working (e.g. abstraction (conceptual, logical and physical), architecture frameworks (e.g. TOGAF), partitioning, patterns, principles, architecture tools, stakeholder mapping etc), and strategic alignment. Experience of implementing and working within effective architecture governance frameworks, and a strong understanding of various technologies, including but not limited to Oracle & Microsoft technologies, cloud computing, databases, APIs, and web services. What's in it for you? We trust, value, and support our people to make the difference. We believe that diversity of thought and experience provides the platform for innovation and creativity. We are consciously inclusive and have eight affinity groups which you can join and make an impact. We invest in the development of our people to drive our ambitions forward. We offer a range of family friendly leave including enhanced maternity and paternity, grandparent, fertility, reproductive and menopause support. We know time to rest and recharge is important which is why we offer 25 days holiday entitlement with the option to top up twice annually up to a maximum of 30 days. Employees can work from anywhere in the world for up to eight weeks of the year. Plus a whole range of other benefits, including retail discounts, gym discounts, season ticket or bicycle loan. The Process First stage interview will take place virtually on MS Teams. Second stage interview will take place in person at our London Bridge Hub. We use competency based questions within our interviews. This allows you to provide examples of situations where you have had to demonstrate the required skills relevant to the role you are applying for. To assist your preparation for interview, research the STAR method to aid bringing your examples to life. Location We offer a hybrid working model, allowing employees to work from home up to three days a week. To ensure the health and safety of all our employees, if you wish to work from home for more than 2.5 days per week, we will conduct a quick and easy remote working assessment. If you sound like you could be the right person for the job, apply now. At PRS we are committed to equity, diversity, inclusion and belonging for all. We have taken a holistic approach to ensure that no one feels excluded regardless of age, class, sexuality, gender, race, religion, or ability. We value the needs of everyone in our organisation and strive to build an environment where our employee's contributions are recognised in order that everyone may thrive.