Business Analyst

Location: Norwich (Hybrid)

Salary: Up to 50k DOE

A well-established organisation is seeking an experienced IS Business Analyst to join its Information Systems team. This role will focus on analysing business processes, identifying opportunities for improvement and translating business requirements into clear technical specifications for development teams.

Working closely with stakeholders across the organisation, you will play a key role in ensuring business needs are understood and delivered through effective system enhancements and process improvements. The position will involve working across the full project lifecycle, supporting initiatives from requirements gathering and solution design through to testing, implementation and user adoption.

This is an excellent opportunity for a Business Analyst who enjoys bridging the gap between business and technology, helping organisations improve efficiency through well-designed systems and processes.

• Gather and document business requirements from stakeholders across the organisation

• Analyse existing business processes and workflows to identify improvement opportunities

• Translate business needs into clear functional and technical specifications

• Develop and propose solutions including system enhancements and process improvements

• Create documentation such as business requirements, process maps and functional specifications

• Support projects throughout the full lifecycle including testing, implementation and post-go-live review

• Build and maintain strong relationships with stakeholders at all levels

• Support data integration processes and assist with managing data feeds across systems

• Help define improvement actions and lead solution design through to testing and delivery

• Troubleshoot system or technical issues where required

• Assist with the development of training materials and support user adoption of new systems

• Ensure systems and processes are properly documented and tested

• Contribute to identifying opportunities where technology can improve business efficiency

• Experience working in a Business Analyst role, ideally within an IT or systems environment

• Strong requirements gathering and documentation skills

• Experience with process mapping and business analysis techniques

• Familiarity with Agile and Waterfall project methodologies

• Experience using reporting tools and data analysis

• Strong stakeholder management and communication skills

• Ability to analyse complex problems and develop practical solutions

• Experience with project management practices or tools

• Experience using Jira or similar work management platforms

• Experience supporting data integrations or system interfaces

• Degree in Business, Information Technology or a related field

• Strong analytical and problem-solving ability

• Excellent written and verbal communication skills

• Highly organised with strong attention to detail

• Self-motivated and proactive in identifying improvements

• Able to work independently as well as collaboratively within a team

This role would suit an experienced Business Analyst looking to play a key role in improving systems and processes within a growing organisation, working closely with both technical teams and business stakeholders. If interested, please reach out to Fintan at TEC Partners for the details.