Contract: Permanent, full-time Location: London (hybrid-working) Closing Date: 29 May 2026
About the role
The Lead Business Analyst will lead and manage a team of Business Analysts, overseeing analysis and specification activities across a diverse portfolio of projects. You will be responsible for ensuring the delivery of high-quality business and systems analysis that underpins effective IT solutions aligned with Trinity's enterprise architecture and strategic objectives. Working in close collaboration with Project Managers, technical teams, and the Product team, you will play a key role in translating business needs into technology solutions. Additionally, you will provide leadership in maintaining analysis standards, promoting best practices, and driving continuous improvement across the business analysis function. Your duties will include, but not limited, to the following areas:
Team leadership and management
Planning and coordination
Business analysis and solutions design
Testing and implementation support
Collaboration across teams
Standards, governance and continuous improvement
Data awareness
About you
Significant experience working as a Business Analyst on complex IT and digital projects across the full software development lifecycle.
Proven team leadership or line management experience within a business analysis function.
Strong stakeholder management skills, with the ability to engage effectively at all levels of the organisation.
Excellent written and verbal communication skills, including the ability to produce high-quality documentation.
Strong technical understanding to support the translation of business needs into effective system designs.
Experience producing functional and technical specifications and supporting solution design processes.
Demonstrable experience in system and user acceptance testing.
Ability to plan, estimate, and manage analysis activities across multiple projects.
Proficient in a range of analysis techniques, process modelling, and requirements gathering tools.
Experience working with agile delivery teams, particularly alongside Product Owners and UX professionals.
Understanding of information governance and data protection (e.g. GDPR).
Familiarity with enterprise data models and reporting structures.
Background in education, assessment, or global organisations.
Awareness of product development lifecycles and customer-centric design principles.
Our benefits
Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person’s contribution makes us great as an organisation. As an employee, you’ll enjoy a range of benefits here at Trinity.
Our commitment
Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. All applications are dealt with in the strictest of confidence.
We actively encourages applications from candidates of all abilities. As a Disability Confident employer, we are dedicated to creating a workplace that is accessible, supportive, and welcoming for individuals with different abilities. We will make sure you can be interviewed fairly if you have a disability, long term health condition, or are neuro-diverse.
Trinity promotes and welcome applications from a wide range of candidates, including those with criminal records. In line with the requirements of the Rehabilitation of Offenders Act (1974), we select all candidates for interview based on their competencies, qualifications and knowledge.
To learn more about our DEI commitment as an equal opportunities employer, please visit our Equality, diversity and inclusion page.
How to Apply
To apply, please follow the Apply for This Job link on this page and you will be directed to the Trinity College London application page. We reserve the right to close the advert earlier if we receive a high volume of interest so please do not delay if interested.
Trinity College London does not hold a job visa sponsorship licence and so is not in a position to sponsor visas in the UK.
All posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check.
Trinity College London will collect and use your personal information for our recruitment process in accordance with our Recruitment Privacy Notice . Trinity College London will hold candidate data on file for no more than six months from application submission. If you want your information to be removed earlier, please contact us directly. If we want to hold your information beyond the six months, we will contact you to get your consent.
Our data protection policy can be viewed in full here .
14/05/2026
Full time
Contract: Permanent, full-time Location: London (hybrid-working) Closing Date: 29 May 2026
About the role
The Lead Business Analyst will lead and manage a team of Business Analysts, overseeing analysis and specification activities across a diverse portfolio of projects. You will be responsible for ensuring the delivery of high-quality business and systems analysis that underpins effective IT solutions aligned with Trinity's enterprise architecture and strategic objectives. Working in close collaboration with Project Managers, technical teams, and the Product team, you will play a key role in translating business needs into technology solutions. Additionally, you will provide leadership in maintaining analysis standards, promoting best practices, and driving continuous improvement across the business analysis function. Your duties will include, but not limited, to the following areas:
Team leadership and management
Planning and coordination
Business analysis and solutions design
Testing and implementation support
Collaboration across teams
Standards, governance and continuous improvement
Data awareness
About you
Significant experience working as a Business Analyst on complex IT and digital projects across the full software development lifecycle.
Proven team leadership or line management experience within a business analysis function.
Strong stakeholder management skills, with the ability to engage effectively at all levels of the organisation.
Excellent written and verbal communication skills, including the ability to produce high-quality documentation.
Strong technical understanding to support the translation of business needs into effective system designs.
Experience producing functional and technical specifications and supporting solution design processes.
Demonstrable experience in system and user acceptance testing.
Ability to plan, estimate, and manage analysis activities across multiple projects.
Proficient in a range of analysis techniques, process modelling, and requirements gathering tools.
Experience working with agile delivery teams, particularly alongside Product Owners and UX professionals.
Understanding of information governance and data protection (e.g. GDPR).
Familiarity with enterprise data models and reporting structures.
Background in education, assessment, or global organisations.
Awareness of product development lifecycles and customer-centric design principles.
Our benefits
Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person’s contribution makes us great as an organisation. As an employee, you’ll enjoy a range of benefits here at Trinity.
Our commitment
Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. All applications are dealt with in the strictest of confidence.
We actively encourages applications from candidates of all abilities. As a Disability Confident employer, we are dedicated to creating a workplace that is accessible, supportive, and welcoming for individuals with different abilities. We will make sure you can be interviewed fairly if you have a disability, long term health condition, or are neuro-diverse.
Trinity promotes and welcome applications from a wide range of candidates, including those with criminal records. In line with the requirements of the Rehabilitation of Offenders Act (1974), we select all candidates for interview based on their competencies, qualifications and knowledge.
To learn more about our DEI commitment as an equal opportunities employer, please visit our Equality, diversity and inclusion page.
How to Apply
To apply, please follow the Apply for This Job link on this page and you will be directed to the Trinity College London application page. We reserve the right to close the advert earlier if we receive a high volume of interest so please do not delay if interested.
Trinity College London does not hold a job visa sponsorship licence and so is not in a position to sponsor visas in the UK.
All posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check.
Trinity College London will collect and use your personal information for our recruitment process in accordance with our Recruitment Privacy Notice . Trinity College London will hold candidate data on file for no more than six months from application submission. If you want your information to be removed earlier, please contact us directly. If we want to hold your information beyond the six months, we will contact you to get your consent.
Our data protection policy can be viewed in full here .
The Infrastructure team resides within the innovative and progressive Digital and Technology Directorate and is embedded in a major and exciting three year legacy displacement programme. The directorate is a welcoming group of over 100 multidisciplinary professionals, all focused on building, delivering and supporting secure, modern and efficient digital and technology services. This role leads the infrastructure team with responsibility for the design, implementation, administration and support of infrastructure and digital solutions and services and the effective deployment of resources. About the Role We are looking for an accomplished Digital and Technology Infrastructure Services Manager to join us and lead a team of engineers and their workload. You'll mentor, coach and help develop the team as well as work-load manage business as usual with projects. This is a great opportunity for you to apply your broad skills across a range of systems and services and to provide technical leadership, working collaboratively with key stakeholders and external parties in supporting and working closely with Digital and Technology teams, security advisors and senior management to provide solutions design, expertise and assurance to projects and programmes. You will help develop and maintain Digital and Technology infrastructure and platform policies and procedures, and work with senior management to develop the cyber security strategy. SC-level Security Clearance or willingness to obtain SC clearance is mandatory for this role and requires that you have lived in the UK for the last 3 years. The length of required residency may depend on individual circumstances. About You We are looking for a self-motivated and enthusiastic senior manager who will play a major role in the delivery of Digital and Technology services, from legacy system improvements / replacements through to digital and IT transformation. You will work closely with the various Digital teams and the Cyber Security team to design, create and improve new and existing products and services and you will work with business users, delivery teams and suppliers to identify and resolve issues and user needs. You must have very good, broad experience and knowledge of working in a Digital and Technology support environment using a variety of tools to support the management and delivery of production services. You should have experience across all IT service delivery activities including service management, incident management, change management, release management, configuration management, continual service improvement and customer satisfaction as well as playing a role in ensuring the highest levels of operational service delivery. A key part of this role is core infrastructure lifecycle management, ensuring clear and effective roadmaps and taking responsibility for their upgrades or replacements as required. Aligned with this is working with partners to help deliver the service and contract management of these third parties, including support and maintenance contract renewals. The role incorporates budget responsibility for the infrastructure and associated services, working alongside Finance and Procurement colleagues on renewals and supplier performance management. In addition to the activities outlined above, you must have people management experience to lead a team of infrastructure engineers, delivering a range of IT services. Benefits • You will be based in a beautiful setting by the River Thames in Kew with staff parking and good transport links. • An opportunity to work a hybrid working pattern • A comprehensive benefits scheme including a generous Civil Service pension, a subsidised on-site coffee shop and restaurant, season ticket loans, on-site gym and clubs. • 25 days leave rising incrementally to 30 days after six years (plus 10.5 days public and privilege holidays each year) • Excellent training and development opportunities tailored to your role and an agreed development plan. • Influencing the strategic objectives and the opportunity to define, design and implement improvements. • An opportunity to use or learn a wide range of skills. This is a full time post. However, requests for part-time working, flexible working and job share will be considered, taking into account at all times the operational needs of the Department. A combination of onsite and home working is available and applicants should be able to regularly travel to our Kew site for a minimum of 60% of their work time. Application Process: Interviews: Interviews will be held onsite, no earlier than week commencing 4th May Applications: You will be asked to provide answers to 5 questions relating to the key requirements for the role, and to provide your work history. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please visit the Civil Service Careers website where you can find further information on the use of AI in the application guidance section. Sponsorship: We are unable to offer sponsorship for this role.
02/04/2026
Full time
The Infrastructure team resides within the innovative and progressive Digital and Technology Directorate and is embedded in a major and exciting three year legacy displacement programme. The directorate is a welcoming group of over 100 multidisciplinary professionals, all focused on building, delivering and supporting secure, modern and efficient digital and technology services. This role leads the infrastructure team with responsibility for the design, implementation, administration and support of infrastructure and digital solutions and services and the effective deployment of resources. About the Role We are looking for an accomplished Digital and Technology Infrastructure Services Manager to join us and lead a team of engineers and their workload. You'll mentor, coach and help develop the team as well as work-load manage business as usual with projects. This is a great opportunity for you to apply your broad skills across a range of systems and services and to provide technical leadership, working collaboratively with key stakeholders and external parties in supporting and working closely with Digital and Technology teams, security advisors and senior management to provide solutions design, expertise and assurance to projects and programmes. You will help develop and maintain Digital and Technology infrastructure and platform policies and procedures, and work with senior management to develop the cyber security strategy. SC-level Security Clearance or willingness to obtain SC clearance is mandatory for this role and requires that you have lived in the UK for the last 3 years. The length of required residency may depend on individual circumstances. About You We are looking for a self-motivated and enthusiastic senior manager who will play a major role in the delivery of Digital and Technology services, from legacy system improvements / replacements through to digital and IT transformation. You will work closely with the various Digital teams and the Cyber Security team to design, create and improve new and existing products and services and you will work with business users, delivery teams and suppliers to identify and resolve issues and user needs. You must have very good, broad experience and knowledge of working in a Digital and Technology support environment using a variety of tools to support the management and delivery of production services. You should have experience across all IT service delivery activities including service management, incident management, change management, release management, configuration management, continual service improvement and customer satisfaction as well as playing a role in ensuring the highest levels of operational service delivery. A key part of this role is core infrastructure lifecycle management, ensuring clear and effective roadmaps and taking responsibility for their upgrades or replacements as required. Aligned with this is working with partners to help deliver the service and contract management of these third parties, including support and maintenance contract renewals. The role incorporates budget responsibility for the infrastructure and associated services, working alongside Finance and Procurement colleagues on renewals and supplier performance management. In addition to the activities outlined above, you must have people management experience to lead a team of infrastructure engineers, delivering a range of IT services. Benefits • You will be based in a beautiful setting by the River Thames in Kew with staff parking and good transport links. • An opportunity to work a hybrid working pattern • A comprehensive benefits scheme including a generous Civil Service pension, a subsidised on-site coffee shop and restaurant, season ticket loans, on-site gym and clubs. • 25 days leave rising incrementally to 30 days after six years (plus 10.5 days public and privilege holidays each year) • Excellent training and development opportunities tailored to your role and an agreed development plan. • Influencing the strategic objectives and the opportunity to define, design and implement improvements. • An opportunity to use or learn a wide range of skills. This is a full time post. However, requests for part-time working, flexible working and job share will be considered, taking into account at all times the operational needs of the Department. A combination of onsite and home working is available and applicants should be able to regularly travel to our Kew site for a minimum of 60% of their work time. Application Process: Interviews: Interviews will be held onsite, no earlier than week commencing 4th May Applications: You will be asked to provide answers to 5 questions relating to the key requirements for the role, and to provide your work history. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please visit the Civil Service Careers website where you can find further information on the use of AI in the application guidance section. Sponsorship: We are unable to offer sponsorship for this role.
Contract: AV Engineer Start Date: ASAP (after background check completion) Duration: 4 months Location: City of London Rate: £295-£305 a day (deemed inside IR35 via umbrella solution) Reference: 20642 Experienced AudioVisual AV Engineer to support our client with a new office build, delivering audio visual, unified communications, and telephony infrastructure across meeting rooms, boardrooms, and collaboration spaces. You will have hands-on experience installing, configuring, and supporting AV/UC systems in large enterprise client environments. Key Responsibilities: Install, configure, and commission AV equipment across meeting rooms, boardrooms, and collaboration spaces as part of a new office build First and second fix AV cabling, including HDMI, network, and speaker cabling, in line with structured cabling standards Mount, align, and configure displays, projectors, screens, cameras, microphones, and speakers Deploy and configure video conferencing platforms, including Zoom Rooms, Microsoft Teams Rooms, and telephony/UC endpoints Test and calibrate room systems end-to-end, ensuring audio, video, and control systems function reliably Configure and support AV control systems and room scheduling panels Work closely with project managers, electricians, and other trades to deliver AV works to programme Provide day one and post-installation support, troubleshooting AV, telephony, and UC issues Produce and maintain as-built documentation, including cabling schedules and room configurations Required Skills & Experience: Proven experience as an AV Engineer, including new office build or fit-out projects Hands-on experience with structured cabling , including containment, first fix, and second fix AV/data cabling Strong working knowledge of boardroom and meeting room AV systems (displays, projectors, cameras, microphones, speakers, DSPs) Experience configuring and supporting Zoom Rooms and/or Microsoft Teams Rooms Familiarity with telephony and UC platforms (eg Zoom Phone, Teams Calling, Cisco/Poly endpoints) Understanding of AV control systems (eg Crestron, Extron, Q-SYS) Basic networking knowledge (IP Addressing, VLANs, PoE) as it relates to AV device connectivity Comfortable working from technical drawings, cabling schedules, and room layout designs Strong problem-solving skills and ability to work on-site during a live office build programme Networking People (UK) is acting as an Employment Business in relation to this vacancy.
14/07/2026
Contractor
Contract: AV Engineer Start Date: ASAP (after background check completion) Duration: 4 months Location: City of London Rate: £295-£305 a day (deemed inside IR35 via umbrella solution) Reference: 20642 Experienced AudioVisual AV Engineer to support our client with a new office build, delivering audio visual, unified communications, and telephony infrastructure across meeting rooms, boardrooms, and collaboration spaces. You will have hands-on experience installing, configuring, and supporting AV/UC systems in large enterprise client environments. Key Responsibilities: Install, configure, and commission AV equipment across meeting rooms, boardrooms, and collaboration spaces as part of a new office build First and second fix AV cabling, including HDMI, network, and speaker cabling, in line with structured cabling standards Mount, align, and configure displays, projectors, screens, cameras, microphones, and speakers Deploy and configure video conferencing platforms, including Zoom Rooms, Microsoft Teams Rooms, and telephony/UC endpoints Test and calibrate room systems end-to-end, ensuring audio, video, and control systems function reliably Configure and support AV control systems and room scheduling panels Work closely with project managers, electricians, and other trades to deliver AV works to programme Provide day one and post-installation support, troubleshooting AV, telephony, and UC issues Produce and maintain as-built documentation, including cabling schedules and room configurations Required Skills & Experience: Proven experience as an AV Engineer, including new office build or fit-out projects Hands-on experience with structured cabling , including containment, first fix, and second fix AV/data cabling Strong working knowledge of boardroom and meeting room AV systems (displays, projectors, cameras, microphones, speakers, DSPs) Experience configuring and supporting Zoom Rooms and/or Microsoft Teams Rooms Familiarity with telephony and UC platforms (eg Zoom Phone, Teams Calling, Cisco/Poly endpoints) Understanding of AV control systems (eg Crestron, Extron, Q-SYS) Basic networking knowledge (IP Addressing, VLANs, PoE) as it relates to AV device connectivity Comfortable working from technical drawings, cabling schedules, and room layout designs Strong problem-solving skills and ability to work on-site during a live office build programme Networking People (UK) is acting as an Employment Business in relation to this vacancy.
Join Avanade's Global Integrated Center of Excellence (ICOE) as a hands on AI Application Architect, helping design intelligent, agentic, cloud native applications. You will apply advanced AI techniques to accelerate every phase of the delivery lifecycle - from analysis and design to build, test, deploy, and operate - driving transformation across complex enterprise landscapes. Role Overview As part of the Application & Infrastructure SME team within the ICOE, you will focus on modern application architecture while pioneering the use of agentic AI in real delivery scenarios. You will collaborate closely with Avanade Regions on both direct and indirect deals, supporting them during solutioning phases as well as during critical delivery phases. Whether modernizing legacy systems or building solutions from scratch, you will apply agentic AI to transform how projects are executed end to end. This is a unique opportunity to influence Avanade's architecture direction, elevate engineering productivity, and lead high impact initiatives across Azure, AWS, and GCP. What you'll do Architect AI powered applications using autonomous and semi autonomous agentic frameworks. Apply AI agents across all delivery phases: analysis, design, build, test, deploy, and operations. Modernise legacy applications using agentic AI for discovery, transformation, and refactoring. Define end to end architectures integrating traditional software, LLMs, vector stores, and orchestration. Drive AI adoption within Avanade Regions, enabling AI driven solution roadmaps. Contribute to solution planning and design across multi disciplinary and multi cloud environments. Develop accelerators, reference architectures, and reusable assets for agentic AI patterns. Guide engineering, data, and DevOps teams on AI automation and pipeline integration. Travel occasionally for high value client engagements. Qualifications 12+ years of experience designing and developing enterprise scale applications. Strong foundation in software engineering including frontend, backend, APIs, data, and cloud architecture. Proven delivery experience applying agentic AI to modernize legacy systems or build new solutions. Hands on expertise with agentic AI frameworks such as AutoGen, Semantic Kernel, LangChain, or equivalents. Ability to apply AI agents across all phases of delivery: requirements, architecture, coding, testing, documentation, and deployment. Experience with LLMs, prompt engineering, RAG, vector databases, and orchestration patterns. Strong Azure expertise preferred, with hands on exposure to AWS and GCP. Experience integrating AI into distributed systems, microservices, APIs, and event driven architectures. DevOps and MLOps experience including CI/CD, IaC, automated testing, observability, and deployment automation. Familiarity with data engineering, ML models, Responsible AI, and enterprise governance. Ability to communicate complex AI concepts to both technical and executive audiences. Cloud, AI engineering, or architecture certifications are a plus. About You Passionate about AI with hands on experience applying agentic patterns in real delivery work. Comfortable working at the intersection of software engineering, AI, cloud, and automation. Clear communicator across technical and non technical stakeholders. Enjoy mentoring teams and raising overall AI engineering maturity. Continuously explore emerging AI frameworks, tools, and architectural approaches. Enjoy Your Career Opportunity to work for Microsoft's Global Alliance Partner of the Year (14 years running), with exceptional training (minimum 80 hours annually) and paid certifications. You will have access to global technical communities, a dedicated career advisor, and supportive colleagues who care about your success. Discover more benefits on Avanade's website. Additional Information Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Avanade is committed to providing veteran employment opportunities to our service men and women. Please read Avanade's Hiring and Privacy Statement for more information on how we process your data during the Recruiting and Hiring process. Main Responsibilities You'll participate in both presales and delivery activities. We strongly encourage acquiring experience on the job and use this experience in new proposals. Participate in a cross technical team, with different Avanade Spain areas proposing innovative solutions providing your knowledge and expertise to solve cross technology problems. Apply your expertise in design, propose and defend scalable, high reliable cloud ready solutions based on Azure value and meeting our customer needs. Apply your expertise in technical and consulting knowledge to advise clients on fit for purpose architectures, ensure nonfunctional requirements as well as evolving business needs. Work in projects that utilize Microsoft and latest front end technologies in distributed, highly scalable, robust and responsive architectures. Architect and deploy Azure solutions across the Azure platform using DevSecOps practices with Azure Pipelines or GitHub Actions. Deliver using Agile frameworks, paying special attention to code quality, delivery commitments and team leadership. Role Requirements English oral and written communication. Strong technical writing, presentation and training skills. Technical Requirements Microsoft Intune: Deep hands on experience with device compliance, application deployment, software updates, endpoint protection, and policy management. Device enrolment, corporate and personal BYOD device scenarios, automated provisioning for Windows, iOS, Android, including zero touch enrolments for iOS and Android platforms, web based device enrollment for iOS. Device configuration including creating custom configuration profiles. Shared and Kiosk device scenarios, Windows and mobile device platforms. Certificate deployments, PKCS and SCEP. Deploying VPN, email and Wi Fi profile. Device Compliance, including custom compliance and integration with Defender for Endpoint for device risk, ConfigMgr compliance. Compliance with Conditional Access. Assignment filters for managed apps and devices. Applications, store apps, M365 apps, Edge, LoB and Win32. Integration with Apple Business Manager and Google Play store. Intune Diagnostics. Using KQL to create custom reports from Log Analytics data. Connectors and tokens. Configuration Manager. Managed Google Play. Firmware over the air update. MDT connectors - (Windows Security and awareness of third party capabilities). Certificate connectors. Active Directory. eSIM configuration, awareness of platform specific limitations. Autopilot & Provisioning: Expertise in configuring and validating Windows Autopilot profiles, OEM provisioning, and troubleshooting deployment issues. Experience with all Autopilot deployment scenarios, user driven, pre provisioning, self deploying, Autopilot Reset and Autopilot for existing devices. Enrolment Status Page - configuration and experience troubleshooting.
14/07/2026
Full time
Join Avanade's Global Integrated Center of Excellence (ICOE) as a hands on AI Application Architect, helping design intelligent, agentic, cloud native applications. You will apply advanced AI techniques to accelerate every phase of the delivery lifecycle - from analysis and design to build, test, deploy, and operate - driving transformation across complex enterprise landscapes. Role Overview As part of the Application & Infrastructure SME team within the ICOE, you will focus on modern application architecture while pioneering the use of agentic AI in real delivery scenarios. You will collaborate closely with Avanade Regions on both direct and indirect deals, supporting them during solutioning phases as well as during critical delivery phases. Whether modernizing legacy systems or building solutions from scratch, you will apply agentic AI to transform how projects are executed end to end. This is a unique opportunity to influence Avanade's architecture direction, elevate engineering productivity, and lead high impact initiatives across Azure, AWS, and GCP. What you'll do Architect AI powered applications using autonomous and semi autonomous agentic frameworks. Apply AI agents across all delivery phases: analysis, design, build, test, deploy, and operations. Modernise legacy applications using agentic AI for discovery, transformation, and refactoring. Define end to end architectures integrating traditional software, LLMs, vector stores, and orchestration. Drive AI adoption within Avanade Regions, enabling AI driven solution roadmaps. Contribute to solution planning and design across multi disciplinary and multi cloud environments. Develop accelerators, reference architectures, and reusable assets for agentic AI patterns. Guide engineering, data, and DevOps teams on AI automation and pipeline integration. Travel occasionally for high value client engagements. Qualifications 12+ years of experience designing and developing enterprise scale applications. Strong foundation in software engineering including frontend, backend, APIs, data, and cloud architecture. Proven delivery experience applying agentic AI to modernize legacy systems or build new solutions. Hands on expertise with agentic AI frameworks such as AutoGen, Semantic Kernel, LangChain, or equivalents. Ability to apply AI agents across all phases of delivery: requirements, architecture, coding, testing, documentation, and deployment. Experience with LLMs, prompt engineering, RAG, vector databases, and orchestration patterns. Strong Azure expertise preferred, with hands on exposure to AWS and GCP. Experience integrating AI into distributed systems, microservices, APIs, and event driven architectures. DevOps and MLOps experience including CI/CD, IaC, automated testing, observability, and deployment automation. Familiarity with data engineering, ML models, Responsible AI, and enterprise governance. Ability to communicate complex AI concepts to both technical and executive audiences. Cloud, AI engineering, or architecture certifications are a plus. About You Passionate about AI with hands on experience applying agentic patterns in real delivery work. Comfortable working at the intersection of software engineering, AI, cloud, and automation. Clear communicator across technical and non technical stakeholders. Enjoy mentoring teams and raising overall AI engineering maturity. Continuously explore emerging AI frameworks, tools, and architectural approaches. Enjoy Your Career Opportunity to work for Microsoft's Global Alliance Partner of the Year (14 years running), with exceptional training (minimum 80 hours annually) and paid certifications. You will have access to global technical communities, a dedicated career advisor, and supportive colleagues who care about your success. Discover more benefits on Avanade's website. Additional Information Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Avanade is committed to providing veteran employment opportunities to our service men and women. Please read Avanade's Hiring and Privacy Statement for more information on how we process your data during the Recruiting and Hiring process. Main Responsibilities You'll participate in both presales and delivery activities. We strongly encourage acquiring experience on the job and use this experience in new proposals. Participate in a cross technical team, with different Avanade Spain areas proposing innovative solutions providing your knowledge and expertise to solve cross technology problems. Apply your expertise in design, propose and defend scalable, high reliable cloud ready solutions based on Azure value and meeting our customer needs. Apply your expertise in technical and consulting knowledge to advise clients on fit for purpose architectures, ensure nonfunctional requirements as well as evolving business needs. Work in projects that utilize Microsoft and latest front end technologies in distributed, highly scalable, robust and responsive architectures. Architect and deploy Azure solutions across the Azure platform using DevSecOps practices with Azure Pipelines or GitHub Actions. Deliver using Agile frameworks, paying special attention to code quality, delivery commitments and team leadership. Role Requirements English oral and written communication. Strong technical writing, presentation and training skills. Technical Requirements Microsoft Intune: Deep hands on experience with device compliance, application deployment, software updates, endpoint protection, and policy management. Device enrolment, corporate and personal BYOD device scenarios, automated provisioning for Windows, iOS, Android, including zero touch enrolments for iOS and Android platforms, web based device enrollment for iOS. Device configuration including creating custom configuration profiles. Shared and Kiosk device scenarios, Windows and mobile device platforms. Certificate deployments, PKCS and SCEP. Deploying VPN, email and Wi Fi profile. Device Compliance, including custom compliance and integration with Defender for Endpoint for device risk, ConfigMgr compliance. Compliance with Conditional Access. Assignment filters for managed apps and devices. Applications, store apps, M365 apps, Edge, LoB and Win32. Integration with Apple Business Manager and Google Play store. Intune Diagnostics. Using KQL to create custom reports from Log Analytics data. Connectors and tokens. Configuration Manager. Managed Google Play. Firmware over the air update. MDT connectors - (Windows Security and awareness of third party capabilities). Certificate connectors. Active Directory. eSIM configuration, awareness of platform specific limitations. Autopilot & Provisioning: Expertise in configuring and validating Windows Autopilot profiles, OEM provisioning, and troubleshooting deployment issues. Experience with all Autopilot deployment scenarios, user driven, pre provisioning, self deploying, Autopilot Reset and Autopilot for existing devices. Enrolment Status Page - configuration and experience troubleshooting.
About Scrumconnect Scrumconnect Ltd is a technology consultancy that partners with organisations to deliver high-quality digital services and products. We specialise in user-centred design, agile delivery, and modern data platforms, helping our clients build solutions that are scalable, accessible, and impactful. Our multidisciplinary teams work collaboratively to solve complex problems and deliver meaningful outcomes through innovative technology and research-driven insights. Role Overview We are seeking a User Researcher to support the development and enhancement of a digital platform used by internal policy and analytical teams as well as relevant arm's-length bodies. The successful candidate will plan and conduct research to understand user needs, evaluate how effectively those needs are currently being met by the platform, and identify opportunities for improvement. The research will help inform future development phases and explore engagement with additional user groups. Location Requirement This role requires mandatory travel to Newcastle 3 days per week for on-site collaboration with stakeholders and delivery teams. Key Responsibilities Plan and conduct user research activities with internal policy and analytical teams and other relevant stakeholders. Identify and document user needs, behaviours, and pain points through interviews, workshops, and usability testing. Assess how current platform capabilities meet the needs of primary users. Identify gaps, challenges, and opportunities to improve the user experience and platform functionality. Analyse and synthesise research findings into clear insights and actionable recommendations. Develop and maintain a research plan to support future phases of platform development. Explore approaches to engage additional user groups, including organisations within the PropTech ecosystem. Work closely with product managers, designers, and delivery teams to ensure research findings inform decision-making and product development. Skills and Experience Proven experience conducting user research within digital product or service environments. Strong experience with qualitative research methods, including interviews, usability testing, and workshops. Ability to analyse research data and translate insights into practical recommendations. Experience working with multi-disciplinary teams, including product managers, designers, and analysts. Strong stakeholder engagement and communication skills. Experience working in complex or public sector environments is desirable. Familiarity with user-centred design principles and best practices. Deliverables User research plan and research framework. Stakeholder and user insight reports. Identification of gaps and improvement opportunities within the platform. Recommendations to improve user experience and platform functionality. Strategy for engaging additional user groups in future phases. Diversity & Inclusion At Scrumconnect Ltd, we are committed to building an inclusive workplace where everyone feels valued, respected, and empowered to contribute. We welcome applications from people of all backgrounds, experiences, and perspectives. We believe diversity strengthens our teams and helps us create better digital services for everyone.
14/07/2026
About Scrumconnect Scrumconnect Ltd is a technology consultancy that partners with organisations to deliver high-quality digital services and products. We specialise in user-centred design, agile delivery, and modern data platforms, helping our clients build solutions that are scalable, accessible, and impactful. Our multidisciplinary teams work collaboratively to solve complex problems and deliver meaningful outcomes through innovative technology and research-driven insights. Role Overview We are seeking a User Researcher to support the development and enhancement of a digital platform used by internal policy and analytical teams as well as relevant arm's-length bodies. The successful candidate will plan and conduct research to understand user needs, evaluate how effectively those needs are currently being met by the platform, and identify opportunities for improvement. The research will help inform future development phases and explore engagement with additional user groups. Location Requirement This role requires mandatory travel to Newcastle 3 days per week for on-site collaboration with stakeholders and delivery teams. Key Responsibilities Plan and conduct user research activities with internal policy and analytical teams and other relevant stakeholders. Identify and document user needs, behaviours, and pain points through interviews, workshops, and usability testing. Assess how current platform capabilities meet the needs of primary users. Identify gaps, challenges, and opportunities to improve the user experience and platform functionality. Analyse and synthesise research findings into clear insights and actionable recommendations. Develop and maintain a research plan to support future phases of platform development. Explore approaches to engage additional user groups, including organisations within the PropTech ecosystem. Work closely with product managers, designers, and delivery teams to ensure research findings inform decision-making and product development. Skills and Experience Proven experience conducting user research within digital product or service environments. Strong experience with qualitative research methods, including interviews, usability testing, and workshops. Ability to analyse research data and translate insights into practical recommendations. Experience working with multi-disciplinary teams, including product managers, designers, and analysts. Strong stakeholder engagement and communication skills. Experience working in complex or public sector environments is desirable. Familiarity with user-centred design principles and best practices. Deliverables User research plan and research framework. Stakeholder and user insight reports. Identification of gaps and improvement opportunities within the platform. Recommendations to improve user experience and platform functionality. Strategy for engaging additional user groups in future phases. Diversity & Inclusion At Scrumconnect Ltd, we are committed to building an inclusive workplace where everyone feels valued, respected, and empowered to contribute. We welcome applications from people of all backgrounds, experiences, and perspectives. We believe diversity strengthens our teams and helps us create better digital services for everyone.
Cloud, Security & Infrastructure Manager Location: Belfast (Onsite) Contract: Initial 6-9 months Rate: Circa £550 per day (Inside IR35) We are seeking an experienced Cloud, Security & Infrastructure Manager to join a leading public sector organisation based in Belfast. This is an excellent opportunity for a senior technical leader to oversee critical cloud, infrastructure and cyber security services while managing a high-performing technical team. This is a hands-on technical management position, combining strategic leadership with operational delivery across cloud infrastructure, networking, security, and enterprise platforms. Please note: Candidates must have full rights to work in Northern Ireland . Sponsorship is not available for this role. The Role Reporting into the Head of Internal Operations, you will lead the Cloud, Security & Infrastructure function, managing a team of technical specialists while overseeing third-party suppliers to ensure the delivery of secure, resilient and high-performing ICT services. You will play a key role in driving cloud-first initiatives, cyber security improvements, infrastructure modernisation, and supporting the successful delivery of digital transformation programmes across the organisation. Key Responsibilities Lead and manage the Cloud, Security & Infrastructure team, providing technical leadership, coaching and performance management. Develop and deliver secure hybrid cloud infrastructure strategies aligned with organisational digital transformation objectives. Drive cloud-first adoption, infrastructure modernisation and continuous platform improvements. Lead the delivery of secure, resilient and highly available infrastructure services. Oversee enterprise networking, cloud platforms, infrastructure services, databases and core technology environments. Work closely with Digital, Applications and Project teams to support the successful delivery of business-critical programmes. Lead infrastructure, cloud and security solution design, procurement and implementation. Manage hardware and software deployment, configuration and release management activities. Ensure effective supplier and vendor management, monitoring service delivery against agreed SLAs. Support business continuity, disaster recovery and incident response planning. Lead governance activities to maintain ISO 27001 aligned Information Security Management Systems (ISMS). Oversee the implementation and ongoing management of SIEM capabilities and wider security monitoring. Promote security best practice, resilience and continuous improvement across ICT services. Monitor emerging technologies and industry trends to inform future infrastructure strategy. Essential Experience We're looking for candidates who can demonstrate experience in the following: Proven experience managing enterprise cloud, infrastructure and networking environments within complex organisations. Strong background supporting secure hybrid cloud environments and ensuring high availability, resilience and performance. Experience operating within recognised security frameworks such as ISO 27001 , Cyber Essentials or GovAssure . Demonstrable experience leading and developing technical infrastructure and security teams, including third-party suppliers. Strong stakeholder management skills with experience working alongside senior leadership to deliver large-scale digital or ICT programmes. Experience developing business cases, leading procurement activities and managing supplier relationships and service level agreements. Knowledge of infrastructure life cycle management, cloud migration, release management and operational support. Strong analytical, organisational and problem-solving skills with the ability to balance strategic planning and operational delivery. Desirable Experience Experience implementing or managing SIEM platforms. Experience supporting business continuity and disaster recovery planning. Public sector experience would be advantageous. What's on Offer Initial 6-9 month contract Circa £550 per day (Inside IR35) Belfast-based role requiring onsite attendance Opportunity to lead a critical cloud, security and infrastructure function within a major public sector organisation
14/07/2026
Contractor
Cloud, Security & Infrastructure Manager Location: Belfast (Onsite) Contract: Initial 6-9 months Rate: Circa £550 per day (Inside IR35) We are seeking an experienced Cloud, Security & Infrastructure Manager to join a leading public sector organisation based in Belfast. This is an excellent opportunity for a senior technical leader to oversee critical cloud, infrastructure and cyber security services while managing a high-performing technical team. This is a hands-on technical management position, combining strategic leadership with operational delivery across cloud infrastructure, networking, security, and enterprise platforms. Please note: Candidates must have full rights to work in Northern Ireland . Sponsorship is not available for this role. The Role Reporting into the Head of Internal Operations, you will lead the Cloud, Security & Infrastructure function, managing a team of technical specialists while overseeing third-party suppliers to ensure the delivery of secure, resilient and high-performing ICT services. You will play a key role in driving cloud-first initiatives, cyber security improvements, infrastructure modernisation, and supporting the successful delivery of digital transformation programmes across the organisation. Key Responsibilities Lead and manage the Cloud, Security & Infrastructure team, providing technical leadership, coaching and performance management. Develop and deliver secure hybrid cloud infrastructure strategies aligned with organisational digital transformation objectives. Drive cloud-first adoption, infrastructure modernisation and continuous platform improvements. Lead the delivery of secure, resilient and highly available infrastructure services. Oversee enterprise networking, cloud platforms, infrastructure services, databases and core technology environments. Work closely with Digital, Applications and Project teams to support the successful delivery of business-critical programmes. Lead infrastructure, cloud and security solution design, procurement and implementation. Manage hardware and software deployment, configuration and release management activities. Ensure effective supplier and vendor management, monitoring service delivery against agreed SLAs. Support business continuity, disaster recovery and incident response planning. Lead governance activities to maintain ISO 27001 aligned Information Security Management Systems (ISMS). Oversee the implementation and ongoing management of SIEM capabilities and wider security monitoring. Promote security best practice, resilience and continuous improvement across ICT services. Monitor emerging technologies and industry trends to inform future infrastructure strategy. Essential Experience We're looking for candidates who can demonstrate experience in the following: Proven experience managing enterprise cloud, infrastructure and networking environments within complex organisations. Strong background supporting secure hybrid cloud environments and ensuring high availability, resilience and performance. Experience operating within recognised security frameworks such as ISO 27001 , Cyber Essentials or GovAssure . Demonstrable experience leading and developing technical infrastructure and security teams, including third-party suppliers. Strong stakeholder management skills with experience working alongside senior leadership to deliver large-scale digital or ICT programmes. Experience developing business cases, leading procurement activities and managing supplier relationships and service level agreements. Knowledge of infrastructure life cycle management, cloud migration, release management and operational support. Strong analytical, organisational and problem-solving skills with the ability to balance strategic planning and operational delivery. Desirable Experience Experience implementing or managing SIEM platforms. Experience supporting business continuity and disaster recovery planning. Public sector experience would be advantageous. What's on Offer Initial 6-9 month contract Circa £550 per day (Inside IR35) Belfast-based role requiring onsite attendance Opportunity to lead a critical cloud, security and infrastructure function within a major public sector organisation
Role: Senior Service Designer/Lead Service Designer Location: Fully Remote (UK) Contract Length: 6 months Day Rate: £500 - £550 per day IR35 Status: Outside IR35 The Opportunity We are currently seeking experienced Senior and Lead Service Designers to join a high-profile digital transformation programme. This is an exciting opportunity to help shape and improve end-to-end services, ensuring they meet user needs while delivering measurable business outcomes. Working within multidisciplinary agile teams, you will play a key role in designing, mapping and optimising complex customer and operational journeys across a large-scale transformation environment. Key Responsibilities Lead service design activities across multiple workstreams and products. Design and improve end-to-end services informed by user research and evidence. Create service blueprints, journey maps, ecosystem maps and operating models. Facilitate workshops and stakeholder engagement sessions. Identify service pain points and opportunities for improvement. Collaborate closely with Product Managers, User Researchers, Business Analysts, Content Designers and Delivery Managers. Champion user-centred design principles throughout the project life cycle. Translate complex requirements into clear service propositions and recommendations. Influence senior stakeholders and support strategic decision-making. Essential Skills & Experience Strong commercial experience as a Service Designer within complex transformation programmes. Expertise in service design methodologies, tools and frameworks. Experience designing end-to-end services across digital and non-digital touchpoints. Proven ability to create service blueprints, customer journeys and process maps. Experience working within agile, multidisciplinary teams. Strong stakeholder management and workshop facilitation skills. Excellent communication and presentation abilities. Ability to work independently in a remote environment. Desirable Experience Public Sector, Central Government or GDS experience. Experience operating at Lead Service Designer level. Background in large-scale digital transformation programmes. Consultancy experience. What's on Offer £500 - £550 per day Outside IR35 6-Month Initial Contract Fully Remote Opportunity to work on a significant transformation programme with potential extension opportunities. To apply, please submit your latest CV highlighting your Service Design experience, relevant transformation projects, and availability.
14/07/2026
Contractor
Role: Senior Service Designer/Lead Service Designer Location: Fully Remote (UK) Contract Length: 6 months Day Rate: £500 - £550 per day IR35 Status: Outside IR35 The Opportunity We are currently seeking experienced Senior and Lead Service Designers to join a high-profile digital transformation programme. This is an exciting opportunity to help shape and improve end-to-end services, ensuring they meet user needs while delivering measurable business outcomes. Working within multidisciplinary agile teams, you will play a key role in designing, mapping and optimising complex customer and operational journeys across a large-scale transformation environment. Key Responsibilities Lead service design activities across multiple workstreams and products. Design and improve end-to-end services informed by user research and evidence. Create service blueprints, journey maps, ecosystem maps and operating models. Facilitate workshops and stakeholder engagement sessions. Identify service pain points and opportunities for improvement. Collaborate closely with Product Managers, User Researchers, Business Analysts, Content Designers and Delivery Managers. Champion user-centred design principles throughout the project life cycle. Translate complex requirements into clear service propositions and recommendations. Influence senior stakeholders and support strategic decision-making. Essential Skills & Experience Strong commercial experience as a Service Designer within complex transformation programmes. Expertise in service design methodologies, tools and frameworks. Experience designing end-to-end services across digital and non-digital touchpoints. Proven ability to create service blueprints, customer journeys and process maps. Experience working within agile, multidisciplinary teams. Strong stakeholder management and workshop facilitation skills. Excellent communication and presentation abilities. Ability to work independently in a remote environment. Desirable Experience Public Sector, Central Government or GDS experience. Experience operating at Lead Service Designer level. Background in large-scale digital transformation programmes. Consultancy experience. What's on Offer £500 - £550 per day Outside IR35 6-Month Initial Contract Fully Remote Opportunity to work on a significant transformation programme with potential extension opportunities. To apply, please submit your latest CV highlighting your Service Design experience, relevant transformation projects, and availability.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. We're on a mission to make Sky smarter, faster, and more customer-centric by harnessing the power of AI. Sitting at the heart of Sky's Group Architecture function, the AI architecture team blends deep technical expertise with commercial focus to deliver next-gen AI solutions that power everything from customer agent knowledge to conversational AI. As an AI Solution Architect, you'll work alongside data scientists, product thinkers, and domain experts to shape the way Sky uses AI, Agents and large language models to unlock real value across the business. What you'll do Design Enterprise-Grade Solutions: Architect end-to-end systems using AI, Agent Frameworks and LLMs turning business problems into scalable, secure and performant technology blueprints. Partner Strategically: Engage with senior stakeholders across Sky to align AI capabilities with real commercial goals, applying your consulting mindset to shape strategic solutions. Bridge Tech and Business: Act as the connective tissue between engineering, data science, and business units ensuring clarity, alignment and momentum across the delivery lifecycle. Collaborate Cross Functionally: Work closely with developers, architects, project managers and data scientists to bring innovative AI products to life. Mitigate Risk by Design: Anticipate risks and embed security, compliance, and operational resilience into every solution from the ground up. Drive value and impact: steer business and engineering teams towards sustainable AI solutions that deliver real value for the business long term, avoiding duplication and tech debt. Document with Precision: Produce robust architectural documentation, data models, and specifications to guide successful implementation and handover. What you'll bring Proven experience architecting AI solutions in complex, enterprise environments especially involving Agentic, GenAI or LLM technologies. Strong working knowledge of cloud platforms (AWS, Azure, GCP) and their native AI tools and services. Background in consulting or business-facing solution design, with the ability to distil complex requirements into elegant cost-effective architectures. Programming experience and fluency with common AI/ML frameworks, services and deployment practices. Exceptional problem-solving skills and the ability to work on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors. Excellent communication and stakeholder management skills; you're comfortable presenting to execs and collaborating across disciplines. A strategic, problem-solving mindset able to weigh technical trade-offs and drive high-value decisions Essential criteria: Strong solution architecture capability, including the ability to translate business problems into secure, scalable, resilient and cost-effective technology designs. Hands-on knowledge of at least one major cloud platform - AWS, Azure or GCP - including relevant AI, data, integration and deployment services. Desirable skills and experience: Experience with agentic AI patterns, orchestration frameworks, retrieval augmented generation, prompt engineering and responsible AI practices. Knowledge of data architecture, integration patterns, APIs, event-driven design and enterprise platforms used to connect AI solutions into production environments. Experience operating in agile delivery environments, supporting governance forums, architecture reviews and technical decision-making across multi-disciplinary teams. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Free Sky TV or NOW package , including Sky Sports and Sky Cinema Pension package with up to 9% employer contribution Private healthcare with mental health support Aviva Digital GP and dental insurance Discounts on Sky products, including Sky Mobile, Sky Broadband, Sky Glass and Sky Protect Sharesave and Tech schemes A range of Sky VIP rewards and experiences How you'll work We've adopted a hybrid working approach to give more flexibility on where and how we work. The hybrid working expectations for this role are 2 days in the office per week. Your office space: Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Who we are We're Sky, a leading media and entertainment company who connect millions with entertainment, sports, news and arts through innovative products and services. Working with us means you'll be bringing the joy of a better experience to more people, every day. All so we can do better and deliver better for our customers, colleagues and society. We're an equal opportunity employer and value diversity at our company. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need as early as you can. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. To find out more about working with us, search on social media.
14/07/2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. We're on a mission to make Sky smarter, faster, and more customer-centric by harnessing the power of AI. Sitting at the heart of Sky's Group Architecture function, the AI architecture team blends deep technical expertise with commercial focus to deliver next-gen AI solutions that power everything from customer agent knowledge to conversational AI. As an AI Solution Architect, you'll work alongside data scientists, product thinkers, and domain experts to shape the way Sky uses AI, Agents and large language models to unlock real value across the business. What you'll do Design Enterprise-Grade Solutions: Architect end-to-end systems using AI, Agent Frameworks and LLMs turning business problems into scalable, secure and performant technology blueprints. Partner Strategically: Engage with senior stakeholders across Sky to align AI capabilities with real commercial goals, applying your consulting mindset to shape strategic solutions. Bridge Tech and Business: Act as the connective tissue between engineering, data science, and business units ensuring clarity, alignment and momentum across the delivery lifecycle. Collaborate Cross Functionally: Work closely with developers, architects, project managers and data scientists to bring innovative AI products to life. Mitigate Risk by Design: Anticipate risks and embed security, compliance, and operational resilience into every solution from the ground up. Drive value and impact: steer business and engineering teams towards sustainable AI solutions that deliver real value for the business long term, avoiding duplication and tech debt. Document with Precision: Produce robust architectural documentation, data models, and specifications to guide successful implementation and handover. What you'll bring Proven experience architecting AI solutions in complex, enterprise environments especially involving Agentic, GenAI or LLM technologies. Strong working knowledge of cloud platforms (AWS, Azure, GCP) and their native AI tools and services. Background in consulting or business-facing solution design, with the ability to distil complex requirements into elegant cost-effective architectures. Programming experience and fluency with common AI/ML frameworks, services and deployment practices. Exceptional problem-solving skills and the ability to work on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors. Excellent communication and stakeholder management skills; you're comfortable presenting to execs and collaborating across disciplines. A strategic, problem-solving mindset able to weigh technical trade-offs and drive high-value decisions Essential criteria: Strong solution architecture capability, including the ability to translate business problems into secure, scalable, resilient and cost-effective technology designs. Hands-on knowledge of at least one major cloud platform - AWS, Azure or GCP - including relevant AI, data, integration and deployment services. Desirable skills and experience: Experience with agentic AI patterns, orchestration frameworks, retrieval augmented generation, prompt engineering and responsible AI practices. Knowledge of data architecture, integration patterns, APIs, event-driven design and enterprise platforms used to connect AI solutions into production environments. Experience operating in agile delivery environments, supporting governance forums, architecture reviews and technical decision-making across multi-disciplinary teams. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Free Sky TV or NOW package , including Sky Sports and Sky Cinema Pension package with up to 9% employer contribution Private healthcare with mental health support Aviva Digital GP and dental insurance Discounts on Sky products, including Sky Mobile, Sky Broadband, Sky Glass and Sky Protect Sharesave and Tech schemes A range of Sky VIP rewards and experiences How you'll work We've adopted a hybrid working approach to give more flexibility on where and how we work. The hybrid working expectations for this role are 2 days in the office per week. Your office space: Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Who we are We're Sky, a leading media and entertainment company who connect millions with entertainment, sports, news and arts through innovative products and services. Working with us means you'll be bringing the joy of a better experience to more people, every day. All so we can do better and deliver better for our customers, colleagues and society. We're an equal opportunity employer and value diversity at our company. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need as early as you can. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. To find out more about working with us, search on social media.
Job Summary SPX Technologies builds innovative HVAC and Detection and Measurement solutions. Through its RiSE talent development framework, the company supports employees' development. As part of Detection and Measurement, Radiodetection leads the design and development of equipment and software used by utility companies to protect underground infrastructure networks. How you will make an Impact (Job Summary) SPX is a diverse team of unique individuals who all make an impact. As an experienced and pragmatic Principal Software Architect you will define and drive the technical vision for our evolving software ecosystem, shaping how our hardware and firmware platforms integrate with cloud, mobile, and desktop applications. The Principal Software Architect will serve as the focal point for architectural direction, system design principles, and technology strategy. Working closely with domain leads, the Software Program Manager, and the Global Software Manager, you will ensure architectural intent translates into practical, deliverable outcomes. The position combines strategic leadership with hands on technical validation, defining long term architectural direction and validating ideas via lightweight prototyping and experimentation where required. Job Responsibilities 1. Architecture Vision & System Design Define and evolve a clear end to end architecture across firmware/device layer, cloud platform, and mobile/desktop applications. Own target system architecture and design principles, system boundaries and interaction models, and integration patterns across domains. Ensure the architecture supports scalability, maintainability, product evolution across multiple device variants, and alignment with long term business and product strategy. 2. Technology Strategy & Standards Define and maintain a coherent technology strategy across the software organisation. Establish an aligned technology stack across cloud, mobile, desktop, and firmware. Ensure choices reflect industry best practices, team capability and constraints, and long term sustainability. Work collaboratively with domain leads to evaluate trade offs, agree practical adoption paths, and avoid unnecessary fragmentation. 3. Architectural Governance & Decision Authority Act as the accountable owner for architectural integrity across the organisation. Review and sign off major design decisions. Define and enforce architectural standards and guardrails. Ensure consistency across teams without blocking delivery. Where conflicts arise, drive resolution with domain leads and escalates when required. Pragmatic flexibility is expected: allow justified exceptions, capture deviations as technical debt, or feed them into architectural evolution. 4. Current State Assessment & Transformation Roadmap Build a clear understanding of the current software landscape and define a path forward. Deliver documented view of current architecture and technology stack; identified gaps, risks, and constraints; target architecture aligned to business and product direction; migration and/or retirement proposals for legacy systems. Ensure transition plans are realistic, incremental, aligned with delivery priorities, and understood by engineering and product teams. 5. Cross Domain Alignment & Delivery Support Support effective delivery by ensuring system level clarity across teams. Work closely with the SW Program Manager for cross team coordination and dependencies. Collaborate with Product Owners to ensure system level intent is clear before development. Clarify system level behaviour and constraints, define cross platform interactions early, and reduce late stage integration issues. This role does not own delivery execution but enables it through clarity and alignment. 6. Hands On Prototyping & Technical Validation Validate architectural ideas through practical experimentation. Build lightweight proofs of concept where needed. Use modern tooling, including AI assisted development, to accelerate validation. Test feasibility of new technologies and patterns before wider adoption. This role goes beyond documentation and ensures ideas work in practice. 7. Communication & Influence Communicate architectural concepts clearly across all levels of the organisation. Engage with executive stakeholders, engineering leadership, technical leads, and engineers. Translate complex ideas appropriately for each audience and ensure decisions are understood and adopted. Gather and incorporate feedback actively. Key Boundaries The Principal Software Architect does NOT own backlog creation or write user stories, own sprint execution, act as a project or program manager, or replace domain technical leadership. The Principal Software Architect DOES own system level architecture and design principles, architectural decision making and governance, and enable delivery through clarity, not control. Authority & Escalation Accountable for architectural decisions and standards. Expected to challenge and guide domain teams constructively. Resolve directly with domain leads where possible; escalated conflicts go to the Global Software Manager. Success Measures Clear, adopted target architecture across domains. Reduced integration issues and late stage surprises. Consistent and aligned technology choices. Improved system coherence across firmware, cloud, and applications. Visible reduction in architectural ambiguity. Progress on legacy system simplification. What Good Looks Like Architectural decisions are understood, adopted, and followed. Teams build in alignment rather than diverging. Trade offs are explicit and well managed. The architect is visible, engaged, and proactive. The role accelerates delivery rather than slows it down. What we are looking for (Experience, Knowledge, Skills, Abilities, Education) Required Experience 15+ years of software engineering experience, with significant time in architectural roles. Proven designing distributed systems across cloud and application layers. Strong experience with at least one major cloud platform (Azure, AWS, or GCP), ideally across multiple. Experience integrating hardware or embedded systems with cloud based platforms. Strong understanding of modern software architecture patterns and best practices. Demonstrated ability to influence technical direction across multiple teams. Excellent communication skills across both technical and non technical audiences. Preferred Experience, Knowledge, Skills, and Abilities Experience in hardware software or IoT environments. Exposure to mobile and SDK based architectures. Experience modernising or migrating legacy systems. Familiarity with AI assisted development approaches. Track record of delivering pragmatic, implementable architecture (not just conceptual design). Travel & Working Environment Hybrid role with strong on site presence expected (typically 3 days per week in Bristol). High level of engagement with engineering teams required. Benefits Competitive and performance based compensation packages and bonus plans. Educational assistance, leadership development programs, and recognition programs. We are an affirmative action and equal opportunity employer committed to making selection decisions without regard to race, color, religion, sex, sexual orientation, national origin, gender identity, genetic information, age, disability, veteran status, or any other legally protected basis.
14/07/2026
Full time
Job Summary SPX Technologies builds innovative HVAC and Detection and Measurement solutions. Through its RiSE talent development framework, the company supports employees' development. As part of Detection and Measurement, Radiodetection leads the design and development of equipment and software used by utility companies to protect underground infrastructure networks. How you will make an Impact (Job Summary) SPX is a diverse team of unique individuals who all make an impact. As an experienced and pragmatic Principal Software Architect you will define and drive the technical vision for our evolving software ecosystem, shaping how our hardware and firmware platforms integrate with cloud, mobile, and desktop applications. The Principal Software Architect will serve as the focal point for architectural direction, system design principles, and technology strategy. Working closely with domain leads, the Software Program Manager, and the Global Software Manager, you will ensure architectural intent translates into practical, deliverable outcomes. The position combines strategic leadership with hands on technical validation, defining long term architectural direction and validating ideas via lightweight prototyping and experimentation where required. Job Responsibilities 1. Architecture Vision & System Design Define and evolve a clear end to end architecture across firmware/device layer, cloud platform, and mobile/desktop applications. Own target system architecture and design principles, system boundaries and interaction models, and integration patterns across domains. Ensure the architecture supports scalability, maintainability, product evolution across multiple device variants, and alignment with long term business and product strategy. 2. Technology Strategy & Standards Define and maintain a coherent technology strategy across the software organisation. Establish an aligned technology stack across cloud, mobile, desktop, and firmware. Ensure choices reflect industry best practices, team capability and constraints, and long term sustainability. Work collaboratively with domain leads to evaluate trade offs, agree practical adoption paths, and avoid unnecessary fragmentation. 3. Architectural Governance & Decision Authority Act as the accountable owner for architectural integrity across the organisation. Review and sign off major design decisions. Define and enforce architectural standards and guardrails. Ensure consistency across teams without blocking delivery. Where conflicts arise, drive resolution with domain leads and escalates when required. Pragmatic flexibility is expected: allow justified exceptions, capture deviations as technical debt, or feed them into architectural evolution. 4. Current State Assessment & Transformation Roadmap Build a clear understanding of the current software landscape and define a path forward. Deliver documented view of current architecture and technology stack; identified gaps, risks, and constraints; target architecture aligned to business and product direction; migration and/or retirement proposals for legacy systems. Ensure transition plans are realistic, incremental, aligned with delivery priorities, and understood by engineering and product teams. 5. Cross Domain Alignment & Delivery Support Support effective delivery by ensuring system level clarity across teams. Work closely with the SW Program Manager for cross team coordination and dependencies. Collaborate with Product Owners to ensure system level intent is clear before development. Clarify system level behaviour and constraints, define cross platform interactions early, and reduce late stage integration issues. This role does not own delivery execution but enables it through clarity and alignment. 6. Hands On Prototyping & Technical Validation Validate architectural ideas through practical experimentation. Build lightweight proofs of concept where needed. Use modern tooling, including AI assisted development, to accelerate validation. Test feasibility of new technologies and patterns before wider adoption. This role goes beyond documentation and ensures ideas work in practice. 7. Communication & Influence Communicate architectural concepts clearly across all levels of the organisation. Engage with executive stakeholders, engineering leadership, technical leads, and engineers. Translate complex ideas appropriately for each audience and ensure decisions are understood and adopted. Gather and incorporate feedback actively. Key Boundaries The Principal Software Architect does NOT own backlog creation or write user stories, own sprint execution, act as a project or program manager, or replace domain technical leadership. The Principal Software Architect DOES own system level architecture and design principles, architectural decision making and governance, and enable delivery through clarity, not control. Authority & Escalation Accountable for architectural decisions and standards. Expected to challenge and guide domain teams constructively. Resolve directly with domain leads where possible; escalated conflicts go to the Global Software Manager. Success Measures Clear, adopted target architecture across domains. Reduced integration issues and late stage surprises. Consistent and aligned technology choices. Improved system coherence across firmware, cloud, and applications. Visible reduction in architectural ambiguity. Progress on legacy system simplification. What Good Looks Like Architectural decisions are understood, adopted, and followed. Teams build in alignment rather than diverging. Trade offs are explicit and well managed. The architect is visible, engaged, and proactive. The role accelerates delivery rather than slows it down. What we are looking for (Experience, Knowledge, Skills, Abilities, Education) Required Experience 15+ years of software engineering experience, with significant time in architectural roles. Proven designing distributed systems across cloud and application layers. Strong experience with at least one major cloud platform (Azure, AWS, or GCP), ideally across multiple. Experience integrating hardware or embedded systems with cloud based platforms. Strong understanding of modern software architecture patterns and best practices. Demonstrated ability to influence technical direction across multiple teams. Excellent communication skills across both technical and non technical audiences. Preferred Experience, Knowledge, Skills, and Abilities Experience in hardware software or IoT environments. Exposure to mobile and SDK based architectures. Experience modernising or migrating legacy systems. Familiarity with AI assisted development approaches. Track record of delivering pragmatic, implementable architecture (not just conceptual design). Travel & Working Environment Hybrid role with strong on site presence expected (typically 3 days per week in Bristol). High level of engagement with engineering teams required. Benefits Competitive and performance based compensation packages and bonus plans. Educational assistance, leadership development programs, and recognition programs. We are an affirmative action and equal opportunity employer committed to making selection decisions without regard to race, color, religion, sex, sexual orientation, national origin, gender identity, genetic information, age, disability, veteran status, or any other legally protected basis.
As a User Experience Designer, Vice President - Commercial & Investment Bank, Trade & Working Capital You will design and deliver user-centred experiences for complex enterprise workflows. You'll work end-to-end-from discovery and qualitative interviews to interaction design, UI, prototyping, and shipped outcomes-partnering with Product Managers, Engineers, and design peers. This is an individual contributor role with no direct reports. You will lead by influence within a cross-functional pod, setting direction and quality while remaining deeply hands on. Job Responsibilities Own end-to-end user experience design for priority Trade & Working Capital journeys, from problem framing through final UI and post-launch iteration. Plan, conduct, and synthesise qualitative research interviews (user/stakeholder interviews, concept evaluations); translate insights into clear design opportunities and requirements. Create journey maps and service flows, define information architecture, and design interaction models that reduce complexity for expert users. Produce wireframes, high-fidelity designs, and interactive prototypes; iterate quickly based on feedback, usability testing, and data. Partner with Engineering to ensure feasible implementation, high-quality execution, and strong UX details (states, errors, empty states, edge cases). Contribute to our Trade & Working Capital digital experience vision, roadmap, prioritisation, and planning with PM/Engineering; advocate for user outcomes with evidence. Raise quality through critique and design reviews; provide guidance to more junior and/or external designers through feedback and lightweight mentoring. Required Qualifications, Capabilities, and Skills 5+ years of UX/Product Design experience (or equivalent expertise) delivering shipped work on complex products. Demonstrated ability to run qualitative interviews and synthesise findings into insights, journey implications, and design direction. Strong skills in interaction design, information architecture, and UI craft; able to handle complex, data-heavy enterprise workflows. Strong design direction, collaboration and facilitation skills with product and engineering; able to drive alignment and decision making in ambiguity. Excellent communication and executive-ready storytelling: can present work, rationale, and trade-offs succinctly. Technical literacy to design within constraints (component-based UI, platform considerations, integration constraints); able to work effectively with engineers. Preferred Qualifications, Capabilities, and Skills Experience in Trade Finance / Working Capital / Treasury / Payments/ Commercial Banking / Transaction Banking / Consumer Banking or similar regulated enterprise domains. Familiarity contributing to or evolving a design system. Accessibility and inclusive design advocacy (plus). Proficiency in Figma and modern prototyping workflows. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
14/07/2026
Full time
As a User Experience Designer, Vice President - Commercial & Investment Bank, Trade & Working Capital You will design and deliver user-centred experiences for complex enterprise workflows. You'll work end-to-end-from discovery and qualitative interviews to interaction design, UI, prototyping, and shipped outcomes-partnering with Product Managers, Engineers, and design peers. This is an individual contributor role with no direct reports. You will lead by influence within a cross-functional pod, setting direction and quality while remaining deeply hands on. Job Responsibilities Own end-to-end user experience design for priority Trade & Working Capital journeys, from problem framing through final UI and post-launch iteration. Plan, conduct, and synthesise qualitative research interviews (user/stakeholder interviews, concept evaluations); translate insights into clear design opportunities and requirements. Create journey maps and service flows, define information architecture, and design interaction models that reduce complexity for expert users. Produce wireframes, high-fidelity designs, and interactive prototypes; iterate quickly based on feedback, usability testing, and data. Partner with Engineering to ensure feasible implementation, high-quality execution, and strong UX details (states, errors, empty states, edge cases). Contribute to our Trade & Working Capital digital experience vision, roadmap, prioritisation, and planning with PM/Engineering; advocate for user outcomes with evidence. Raise quality through critique and design reviews; provide guidance to more junior and/or external designers through feedback and lightweight mentoring. Required Qualifications, Capabilities, and Skills 5+ years of UX/Product Design experience (or equivalent expertise) delivering shipped work on complex products. Demonstrated ability to run qualitative interviews and synthesise findings into insights, journey implications, and design direction. Strong skills in interaction design, information architecture, and UI craft; able to handle complex, data-heavy enterprise workflows. Strong design direction, collaboration and facilitation skills with product and engineering; able to drive alignment and decision making in ambiguity. Excellent communication and executive-ready storytelling: can present work, rationale, and trade-offs succinctly. Technical literacy to design within constraints (component-based UI, platform considerations, integration constraints); able to work effectively with engineers. Preferred Qualifications, Capabilities, and Skills Experience in Trade Finance / Working Capital / Treasury / Payments/ Commercial Banking / Transaction Banking / Consumer Banking or similar regulated enterprise domains. Familiarity contributing to or evolving a design system. Accessibility and inclusive design advocacy (plus). Proficiency in Figma and modern prototyping workflows. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Your job Staffing Solutions is the technology group within Indeed responsible for building the software that powers the Indeed Flex temporary staffing marketplace, managed-service provider service, payroll, and other staffing-related software. The Flexer Supply group within Staffing Solutions handles converting job seekers to verified Flexers who are at the heart of our marketplace. The Flexer Supply team focuses on recruiting and onboarding new workers, managing ongoing compliance, and ensuring a seamless experience for Flexers. We are looking for someone who cares passionately about the entire acquisition funnel. From downloading the app, to showing up for their first shift, and everything in between including: advertising/marketing, interview scheduling and evaluation, qualification and verification, and compliance. Who you are Own the design, development, and evolution of complex systems, frameworks, or platforms. Drive technical decision-making, balancing short-term delivery with long-term maintainability and scalability. Architect new solutions, evaluate trade-offs, and validate ideas through prototyping, experimentation, or iteration on existing systems. Participate in and influence code and design reviews across teams to uphold high engineering standards. Identify performance, reliability, and scalability improvements and drive enhancements to existing systems. Mentor and guide other engineers, supporting technical growth and best practices across teams. Communicate clearly and effectively with engineers, product managers, and other business partners to align on technical direction and execution. Who we are Requires a Bachelor's degree in Computer Science, Computer Engineering, Electrical Engineering, or Mathematics, and a minimum of 8 years of related experience; or a Master's degree with a minimum of 6 years of experience; or a PhD with 3 years experience Proficiency in software design, data structures, algorithms, and computer science fundamentals. Experience designing, building, and operating scalable, reliable software systems or platforms. Demonstrated ownership and accountability for technical outcomes and system quality. Excellent collaboration and communication skills, with the ability to influence technical direction across teams. Maintain backend APIs and integrations with 3rd party vendors. Be able to contribute to multiple projects and stacks that power our onboarding flows including python/django, typescript/react, java/springboot, rust, or ruby on rails. Familiarity with modern web and mobile development frameworks. Our mission As the world's number 1 job site , our mission is to help people get jobs. We strive to cultivate an inclusive and accessible workplace where all people feel comfortable being themselves. We're looking to grow our teams with more people who share our enthusiasm for innovation and creating the best experience for job seekers.( Comscore, Total Visits, March 2025) EEO and Accommodations Indeed is deeply committed to building a workplace and global community where inclusion is not only valued, but prioritized. We're proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neuro-diversity, disability, age, or veteran status, or any other non-merit based or legally protected grounds. Indeed provides reasonable accommodations to qualified individuals with disabilities in the employment application process. To request an accommodation, please visit If you are requesting accommodation for an interview, please reach out at least one week in advance of your interview. For more information about our commitment to equal opportunity/affirmative action, please visit our Careers page ().
14/07/2026
Full time
Your job Staffing Solutions is the technology group within Indeed responsible for building the software that powers the Indeed Flex temporary staffing marketplace, managed-service provider service, payroll, and other staffing-related software. The Flexer Supply group within Staffing Solutions handles converting job seekers to verified Flexers who are at the heart of our marketplace. The Flexer Supply team focuses on recruiting and onboarding new workers, managing ongoing compliance, and ensuring a seamless experience for Flexers. We are looking for someone who cares passionately about the entire acquisition funnel. From downloading the app, to showing up for their first shift, and everything in between including: advertising/marketing, interview scheduling and evaluation, qualification and verification, and compliance. Who you are Own the design, development, and evolution of complex systems, frameworks, or platforms. Drive technical decision-making, balancing short-term delivery with long-term maintainability and scalability. Architect new solutions, evaluate trade-offs, and validate ideas through prototyping, experimentation, or iteration on existing systems. Participate in and influence code and design reviews across teams to uphold high engineering standards. Identify performance, reliability, and scalability improvements and drive enhancements to existing systems. Mentor and guide other engineers, supporting technical growth and best practices across teams. Communicate clearly and effectively with engineers, product managers, and other business partners to align on technical direction and execution. Who we are Requires a Bachelor's degree in Computer Science, Computer Engineering, Electrical Engineering, or Mathematics, and a minimum of 8 years of related experience; or a Master's degree with a minimum of 6 years of experience; or a PhD with 3 years experience Proficiency in software design, data structures, algorithms, and computer science fundamentals. Experience designing, building, and operating scalable, reliable software systems or platforms. Demonstrated ownership and accountability for technical outcomes and system quality. Excellent collaboration and communication skills, with the ability to influence technical direction across teams. Maintain backend APIs and integrations with 3rd party vendors. Be able to contribute to multiple projects and stacks that power our onboarding flows including python/django, typescript/react, java/springboot, rust, or ruby on rails. Familiarity with modern web and mobile development frameworks. Our mission As the world's number 1 job site , our mission is to help people get jobs. We strive to cultivate an inclusive and accessible workplace where all people feel comfortable being themselves. We're looking to grow our teams with more people who share our enthusiasm for innovation and creating the best experience for job seekers.( Comscore, Total Visits, March 2025) EEO and Accommodations Indeed is deeply committed to building a workplace and global community where inclusion is not only valued, but prioritized. We're proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neuro-diversity, disability, age, or veteran status, or any other non-merit based or legally protected grounds. Indeed provides reasonable accommodations to qualified individuals with disabilities in the employment application process. To request an accommodation, please visit If you are requesting accommodation for an interview, please reach out at least one week in advance of your interview. For more information about our commitment to equal opportunity/affirmative action, please visit our Careers page ().
About the role As a backend development Engineer, you'll be working in an agile team of industry leading engineers to define and develop Tesco's xAPI (Experience API) that powers Tesco's various shopping experiences i.e., the mobile shop application, store and other internal facing applications. You'll be a passionate, pragmatic Engineer with an inquisitive mind who is motivated to make change for the better and most importantly put our customer first. You'll enjoy working as part of a team, liaise with product and program managers to understand requirements and build new software or extend existing software. You are a keen problem solver with the expertise and experience building extensible, maintainable, highly available, scalable, performant and observable quality software, comfortable with modern engineering practices and backend development technologies. You'll use innovation to improve the customer experience and efficiency of engineering teams. The solutions that you will be responsible for will have a global reach, impacting millions of customers. Some of the tech we are using at scale: Javascript, Typescript, Node.JS, GraphQL, REST, Kafka, Azure Cloud, Redis, Varnish Cache, Apollo Federation, Docker, Kubernetes etc. About the team Tesco's xAPI (Experience API) powers Tesco's online shopping, enabling customers to discover and shop online from diverse client applications & devices i.e. web, mobile-apps, tills in-store, scan as you shop, tablets, voice assistants etc. We, the xAPI team, build products that provide the experience APIs (GraphQL) for building client applications and handle all the device traffic to support the user experience for the end user's shopping lifecycle from product discovery to purchase to returns and refunds, shopping history. We build, develop and maintain massive scale, highly performant REST/GraphQL API services, backend for frontend services that enable ease of client application development and our success is the difference between millions of happy customers or millions of missed opportunities. We are building systems to solve real world problems at scale, impacting tens of millions of customers. Teams of great Engineers (and Managers and Product Managers) to learn from. We are agile and enlightened in our approach to building software and teams. There's a great atmosphere and we work sustainably as a team. Tesco has a "do the right thing" mentality. We promote flexible working. Job Responsibilities Use your in depth knowledge of JavaScript, TypeScript, Node.JS, cloud and the backend services ecosystem to develop and deploy scalable backend systems. Work with product managers to understand business/product requirements. Translate requirements into tasks & code. Commit code early and often, demonstrating understanding of version control & branching strategies. Automate everything by default. Write secure code by default. Write maintainable code and observe basic hygiene practices. Implement relevant project instrumentation. Profile and optimise code. Apply understanding of cohesion and the SOLID principles to create well structured, maintainable software. Identify patterns in code and refactor the code towards them where it increases understanding and/or maintainability with minimal guidance. Produce test driven features in a specific programming language and demonstrate familiarity with TDD. Follow the best practices of continuous BDD/TDD/Performance/Security/Smoke testing. Work effectively with product stakeholders to communicate and translate needs into product improvements. Lead group discussions on system design and understand domain well enough to work with Product Managers to drive value. Support production systems, resolve incidents and perform root cause analysis. Debug/find complex problems and support/maintain the software solution. Share knowledge with the wider engineering community. Mentor and develop others around you. Produce proof of concepts to evaluate new tools. You will need We are looking for people who have a passion for Technology. You will demonstrate experience of different platforms and technologies. We expect to see some or all of the following: 7+ Years professional experience as a Backend Software Developer. At least 4 years of experience in backend development using JavaScript, TypeScript, Node.JS and related backend technologies, frameworks. Exposure to a variety of JavaScript frameworks and libraries such as Next.JS, React.JS and testing using Jest, Mocha.JS, Cucumber etc. Experience of using Node.js to create high traffic applications using Express.js, Sails, Koa or similar. Knowledge of microservices development and deployment in the cloud i.e. Azure/AWS/GCP cloud. Knowledge of virtualization, containerization and container orchestration technologies like Docker, Kubernetes etc. Experience with usage of GraphQL, building GraphQL servers and GraphQL Federation technologies like Apollo Federation. Experience with using and building REST API services. Knowledge of distributed messaging systems like Kafka, RabbitMQ etc. Knowledge of distributed caching technologies like Redis. A desire to write readable, maintainable, modular and extendable code. Exposure to the DevOps model. Experience in Lean and Agile environments and understanding of principles behind methodologies such as BDD, ATDD and TDD.
14/07/2026
Full time
About the role As a backend development Engineer, you'll be working in an agile team of industry leading engineers to define and develop Tesco's xAPI (Experience API) that powers Tesco's various shopping experiences i.e., the mobile shop application, store and other internal facing applications. You'll be a passionate, pragmatic Engineer with an inquisitive mind who is motivated to make change for the better and most importantly put our customer first. You'll enjoy working as part of a team, liaise with product and program managers to understand requirements and build new software or extend existing software. You are a keen problem solver with the expertise and experience building extensible, maintainable, highly available, scalable, performant and observable quality software, comfortable with modern engineering practices and backend development technologies. You'll use innovation to improve the customer experience and efficiency of engineering teams. The solutions that you will be responsible for will have a global reach, impacting millions of customers. Some of the tech we are using at scale: Javascript, Typescript, Node.JS, GraphQL, REST, Kafka, Azure Cloud, Redis, Varnish Cache, Apollo Federation, Docker, Kubernetes etc. About the team Tesco's xAPI (Experience API) powers Tesco's online shopping, enabling customers to discover and shop online from diverse client applications & devices i.e. web, mobile-apps, tills in-store, scan as you shop, tablets, voice assistants etc. We, the xAPI team, build products that provide the experience APIs (GraphQL) for building client applications and handle all the device traffic to support the user experience for the end user's shopping lifecycle from product discovery to purchase to returns and refunds, shopping history. We build, develop and maintain massive scale, highly performant REST/GraphQL API services, backend for frontend services that enable ease of client application development and our success is the difference between millions of happy customers or millions of missed opportunities. We are building systems to solve real world problems at scale, impacting tens of millions of customers. Teams of great Engineers (and Managers and Product Managers) to learn from. We are agile and enlightened in our approach to building software and teams. There's a great atmosphere and we work sustainably as a team. Tesco has a "do the right thing" mentality. We promote flexible working. Job Responsibilities Use your in depth knowledge of JavaScript, TypeScript, Node.JS, cloud and the backend services ecosystem to develop and deploy scalable backend systems. Work with product managers to understand business/product requirements. Translate requirements into tasks & code. Commit code early and often, demonstrating understanding of version control & branching strategies. Automate everything by default. Write secure code by default. Write maintainable code and observe basic hygiene practices. Implement relevant project instrumentation. Profile and optimise code. Apply understanding of cohesion and the SOLID principles to create well structured, maintainable software. Identify patterns in code and refactor the code towards them where it increases understanding and/or maintainability with minimal guidance. Produce test driven features in a specific programming language and demonstrate familiarity with TDD. Follow the best practices of continuous BDD/TDD/Performance/Security/Smoke testing. Work effectively with product stakeholders to communicate and translate needs into product improvements. Lead group discussions on system design and understand domain well enough to work with Product Managers to drive value. Support production systems, resolve incidents and perform root cause analysis. Debug/find complex problems and support/maintain the software solution. Share knowledge with the wider engineering community. Mentor and develop others around you. Produce proof of concepts to evaluate new tools. You will need We are looking for people who have a passion for Technology. You will demonstrate experience of different platforms and technologies. We expect to see some or all of the following: 7+ Years professional experience as a Backend Software Developer. At least 4 years of experience in backend development using JavaScript, TypeScript, Node.JS and related backend technologies, frameworks. Exposure to a variety of JavaScript frameworks and libraries such as Next.JS, React.JS and testing using Jest, Mocha.JS, Cucumber etc. Experience of using Node.js to create high traffic applications using Express.js, Sails, Koa or similar. Knowledge of microservices development and deployment in the cloud i.e. Azure/AWS/GCP cloud. Knowledge of virtualization, containerization and container orchestration technologies like Docker, Kubernetes etc. Experience with usage of GraphQL, building GraphQL servers and GraphQL Federation technologies like Apollo Federation. Experience with using and building REST API services. Knowledge of distributed messaging systems like Kafka, RabbitMQ etc. Knowledge of distributed caching technologies like Redis. A desire to write readable, maintainable, modular and extendable code. Exposure to the DevOps model. Experience in Lean and Agile environments and understanding of principles behind methodologies such as BDD, ATDD and TDD.
Senior Business Development Director (LON03D0) Primary Location: GBR-GL-London Worley is a global professional services company of energy, chemicals and resources experts headquartered in Australia. We partner with our customers to deliver projects and create value over the life of their portfolio of assets. Role Summary The Senior Director, Business Development is responsible for originating, developing, and securing large capital project opportunities across the conventional energy sector, with a primary focus on upstream, midstream and LNG. Key Responsibilities Identifying, developing, and securing large-scale green field and brown field full delivery projects across upstream, midstream and LNG, including: LNG / UMLNG / FLNG Offshore oil & gas including FPSOs, subsea systems, floating facilities Midstream infrastructure - pipelines / compression stations / storage and terminals Working collaboratively with sales / operations to develop a robust Africa pipeline and securing key opportunities across both established and emerging hubs in offshore and onshore markets. Leveraging sector expertise and networks to identify and establish strong relationships with strategic customers, partners and supply chain. Leading large pursuits from early engagement through to contract close and handover to delivery. Representing and promoting Worley's brand, developing customer solutions to differentiate Worley in the market. Adopting a proactive leadership stance by partnering with the UK Territory Sales Lead and collaborating with wider sales and operations teams to translate strategic objectives into direct, impactful actions and driving growth outcomes. Developing and implementing targeted account strategies for customers, negotiating and closing significant project opportunities. Demonstrating innovative, strategic, technology-driven (including AI) approaches to business development. Acting as a mentor and role model, upholding Worley's values and supporting growth and development of others. Key Qualifications Deep sector experience in conventional energy, including: Upstream and offshore oil & gas Midstream infrastructure and pipelines Sector experience in downstream, Chemicals & Fuels Proven track record of originating and securing large, complex capital projects, including: EPC/EPCM/Alliancing and full delivery contracts Opportunities spanning the full lifecycle (concept, FEED, detailed design through to execution) Significant Africa experience with demonstrated success in: Developing and converting opportunities in Africa markets Pipeline growth and positioning in new markets Engaging with IOCs, NOCs, and major project developers Strong commercial leadership capability, including: Leading complex pursuits and negotiations Structuring deals and managing multi-stakeholder / consortium environments Qualities & Behaviors Innovative thinker, technology savvy and progressive Enthusiastic, proactive, open, service minded and spontaneous working attitude and communication style. Strong lateral/ informal leadership skills. Globally minded and inclusive Hands on approach, pragmatic thinker/organizer Collaborative in nature and high degree of perseverance, tenacity and empathy Performance in relation to Worley's values and sales processes. Additional Requirements Strong verbal and written communication skills in English. Identify and develop business opportunities that leverage Worley's capabilities into profitable and sustainable areas of our customer's business, and in doing so deliver to Worley's strategic ambition and growth targets. Strong negotiation and commercial skills. Facilitate multi-level interactions between our customer and Worley's key personnel (executives, key decision makers, technical specialists, sub-sector leaders and advisory), and ensure that an account approach is developed to ensure effective and consistent contact with customer. Develop and demonstrate deep understanding of the customer's business objectives and associated connections into our organization and offerings. Specific Activities Business Development: Condition the market and customer ("Opening Game") Drive the account development strategy with regional and global teams to identify and classify accounts Establish new customers and markets based on strategic initiatives and growth plans in close collaboration with various internal leadership teams Develop, maintain, and advance assigned customer relationships through account strategies and customer contacts Apply selectivity principles to ensure the business pursues new profitable work that aligns with the strategy Strategically tap into customer's business needs or create new needs via marketing efforts and sprint campaigns Obtain and share competitive market intel by having a deep understanding of market dynamics and competition Actively collaborate with Operations and Inside Sales to drive Opening Game activities to position and differentiate the company Pre-Sales: Condition the prospect ("Middle Game") Lead the development of opportunity capture plans, coordinate and communicate with relevant stakeholders to secure alignment and support Plan and facilitate customer meetings, and issue call reports/ MoMs to all stakeholders throughout the sales process Accountable for testing and validating value proposition with the customer's key stakeholders in Middle Game Lead the go/no-go and bid/no-bid decision making process and provide recommendations to the approval committee Closing: Condition the deal ("End Game") Work closely with Inside Sales Manager to develop and promote high quality, compelling and competitive proposals, ensure key USPs are incorporated and work with legal, assurance and estimating/commercial teams for legal, contractual, risks and commercial/pricing benchmarking Work closely with operations to align the cost estimates and guide the management team on the profitability expectations Lead the pricing review sessions with the relevant management layer based on the applicable delegation of authority matrix Lead customer presentations, contract and commercial negotiations and closing of contracts. Collaborate with Inside Sales, wider Operations team, Marketing and Management, to close the pursuit and ensure appropriate external communication (i.e. press release) in alignment with the customer. General Lead by example, company's HSE programme to promote an incident and injury free culture. Be proactive in ensuring physical and mental health and safety of Outside Sales team. Ensure adoption of internal policies, procedures and business processes Leverage Customer Success Platform (CSP) to manage accounts, opportunities and maximize the use of CSP throughout the sales process. Responsible for data integrity in CSP related to accounts and opportunities.
14/07/2026
Full time
Senior Business Development Director (LON03D0) Primary Location: GBR-GL-London Worley is a global professional services company of energy, chemicals and resources experts headquartered in Australia. We partner with our customers to deliver projects and create value over the life of their portfolio of assets. Role Summary The Senior Director, Business Development is responsible for originating, developing, and securing large capital project opportunities across the conventional energy sector, with a primary focus on upstream, midstream and LNG. Key Responsibilities Identifying, developing, and securing large-scale green field and brown field full delivery projects across upstream, midstream and LNG, including: LNG / UMLNG / FLNG Offshore oil & gas including FPSOs, subsea systems, floating facilities Midstream infrastructure - pipelines / compression stations / storage and terminals Working collaboratively with sales / operations to develop a robust Africa pipeline and securing key opportunities across both established and emerging hubs in offshore and onshore markets. Leveraging sector expertise and networks to identify and establish strong relationships with strategic customers, partners and supply chain. Leading large pursuits from early engagement through to contract close and handover to delivery. Representing and promoting Worley's brand, developing customer solutions to differentiate Worley in the market. Adopting a proactive leadership stance by partnering with the UK Territory Sales Lead and collaborating with wider sales and operations teams to translate strategic objectives into direct, impactful actions and driving growth outcomes. Developing and implementing targeted account strategies for customers, negotiating and closing significant project opportunities. Demonstrating innovative, strategic, technology-driven (including AI) approaches to business development. Acting as a mentor and role model, upholding Worley's values and supporting growth and development of others. Key Qualifications Deep sector experience in conventional energy, including: Upstream and offshore oil & gas Midstream infrastructure and pipelines Sector experience in downstream, Chemicals & Fuels Proven track record of originating and securing large, complex capital projects, including: EPC/EPCM/Alliancing and full delivery contracts Opportunities spanning the full lifecycle (concept, FEED, detailed design through to execution) Significant Africa experience with demonstrated success in: Developing and converting opportunities in Africa markets Pipeline growth and positioning in new markets Engaging with IOCs, NOCs, and major project developers Strong commercial leadership capability, including: Leading complex pursuits and negotiations Structuring deals and managing multi-stakeholder / consortium environments Qualities & Behaviors Innovative thinker, technology savvy and progressive Enthusiastic, proactive, open, service minded and spontaneous working attitude and communication style. Strong lateral/ informal leadership skills. Globally minded and inclusive Hands on approach, pragmatic thinker/organizer Collaborative in nature and high degree of perseverance, tenacity and empathy Performance in relation to Worley's values and sales processes. Additional Requirements Strong verbal and written communication skills in English. Identify and develop business opportunities that leverage Worley's capabilities into profitable and sustainable areas of our customer's business, and in doing so deliver to Worley's strategic ambition and growth targets. Strong negotiation and commercial skills. Facilitate multi-level interactions between our customer and Worley's key personnel (executives, key decision makers, technical specialists, sub-sector leaders and advisory), and ensure that an account approach is developed to ensure effective and consistent contact with customer. Develop and demonstrate deep understanding of the customer's business objectives and associated connections into our organization and offerings. Specific Activities Business Development: Condition the market and customer ("Opening Game") Drive the account development strategy with regional and global teams to identify and classify accounts Establish new customers and markets based on strategic initiatives and growth plans in close collaboration with various internal leadership teams Develop, maintain, and advance assigned customer relationships through account strategies and customer contacts Apply selectivity principles to ensure the business pursues new profitable work that aligns with the strategy Strategically tap into customer's business needs or create new needs via marketing efforts and sprint campaigns Obtain and share competitive market intel by having a deep understanding of market dynamics and competition Actively collaborate with Operations and Inside Sales to drive Opening Game activities to position and differentiate the company Pre-Sales: Condition the prospect ("Middle Game") Lead the development of opportunity capture plans, coordinate and communicate with relevant stakeholders to secure alignment and support Plan and facilitate customer meetings, and issue call reports/ MoMs to all stakeholders throughout the sales process Accountable for testing and validating value proposition with the customer's key stakeholders in Middle Game Lead the go/no-go and bid/no-bid decision making process and provide recommendations to the approval committee Closing: Condition the deal ("End Game") Work closely with Inside Sales Manager to develop and promote high quality, compelling and competitive proposals, ensure key USPs are incorporated and work with legal, assurance and estimating/commercial teams for legal, contractual, risks and commercial/pricing benchmarking Work closely with operations to align the cost estimates and guide the management team on the profitability expectations Lead the pricing review sessions with the relevant management layer based on the applicable delegation of authority matrix Lead customer presentations, contract and commercial negotiations and closing of contracts. Collaborate with Inside Sales, wider Operations team, Marketing and Management, to close the pursuit and ensure appropriate external communication (i.e. press release) in alignment with the customer. General Lead by example, company's HSE programme to promote an incident and injury free culture. Be proactive in ensuring physical and mental health and safety of Outside Sales team. Ensure adoption of internal policies, procedures and business processes Leverage Customer Success Platform (CSP) to manage accounts, opportunities and maximize the use of CSP throughout the sales process. Responsible for data integrity in CSP related to accounts and opportunities.
Health and Benefits Business Development Director Be the First to Apply Job Description Join our Health and Benefits team as a Health and Benefits Business Development Director. This is an exciting opportunity to join the Solution Advisors team (Large Corporate) within our Health & Benefits business in Great Britain. The role is based from our London office on a Hybrid working basis. The Health and Benefits Business Development Director is responsible for commercialising complex benefit solutions across health, wellbeing and protection. They will be required to have in depth knowledge of the range of Health & Benefits propositions and capabilities in order to build pipeline, pursue and close opportunities. Health and Benefits Business Development Director is required to be a subject matter expert in employee benefits but be growth focussed and work closely with WTW's health and benefits consulting teams to keep up to date with proposition developments and bring holistic forward thinking solutions to WTW's large corporate clients and prospects, working to define and solve their most complex people and risk issues. Health and Benefits Business Development Directors connect to wider WTW lines of business, segments and geographies, including the lead relationship managers, to maintain strong partnerships and generate referrals and pipeline from clients across WTW. As a member of the H&B Solution Advisors team, you will lead our efforts to develop a strategic sales culture that will include the following: Leading on business development opportunities for Health & Benefits GB Working with our Health & Benefits consultants in a collaborative manner to develop and identify growth opportunities. Supporting RfP responses from clients and prospects. Promote WTW services and propositions to include healthcare, group risk, wider wellbeing services, technology solutions. Develop and manage your own pipeline of new business. Manage prospects through the sales process from discovery to contractual agreements. Influence stakeholders at multiple relevant levels of the prospect organisation to promote new business. Research prospects' businesses, buying habits, competitive landscape and leverage that data/insights to inform business planning and creation of pursuit teams within WTW. Network internally/externally and represent WTW at industry events as appropriate. Responsibilities Identify, and pursue with a selected team, cross sell opportunities within Health & Benefits existing clients and those of the wider firm. Drive measurable consultative sales growth and broking opportunities using a strategic consulting approach. Support GB teams with large/complex regional and global sales opportunities. Drive a disciplined approach to bid management, optimizing the use of resources and increasing conversion. Be an individual contributor in seeking new sales opportunities and closing deals. Understand the current Health & Benefits propositions and bridge the gap between the 'what' and the customer "need" by creating appropriate sales and marketing material. Seek opportunities to cross pollinate Health & Benefits GB's contact centre approach to generate relevant leads. Drive the reporting of sales and pipeline on a consistent basis globally and locally to increase accountability. Key individual contribution in continuing to develop surveys and research material that sales campaigns will be based around. Create a feedback loop for solution leaders to reshape/refine and adapt the solution. To be the Health & Benefits Champion and the face of the company whilst living the One WTW ethos. Qualifications What you'll bring Deep expertise in the UK Health & Benefits market and a strong record of driving sustainable business growth. Capable of diagnosing complex client issues, aligning them with the full spectrum of HWC solutions, and articulating tailored, practical recommendations to senior buyers across multiple disciplines. Proven success selling complex, enterprise level solutions into sophisticated organisations, engaging multiple buyer hubs across HR, Risk, and Finance, and developing long term partnerships that deliver measurable value. Demonstrated ability to generate revenue, expand market share, and drive strategic commercial outcomes. Skilled in managing multiple stakeholders, people, and projects simultaneously, consistently delivering high quality outputs on time and within budget. Adept at diagnosing complex client challenges and designing strategic, cross functional solutions that leverage the full breadth of organisational capabilities. Actively engaged in market developments and contributes to the creation of new tools, methodologies, and innovative approaches. Strong executive presence, with highly developed written and verbal communication skills. Ability to influence senior executive stakeholders, both internally and externally, through formal and informal channels. Recognised as a client focused thought leader, contributing directly to growth and the development of innovative service offerings. Flexible and willing to travel as needed to support clients and business demands. Strong digital fluency, with the ability to leverage technology and social platforms to enhance business outcomes. Market intelligence and competitive awareness used to shape value propositions and strengthen market positioning. Self driven, entrepreneurial mindset with a high degree of ownership and initiative. Proficient in CRM systems (ideally Microsoft Dynamics) for pipeline management, sales forecasting, and reporting. What we offer A base salary with a commission based incentive. Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle to work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you. Equal Opportunity Employer We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email Job Info Job Identification Job Category Health and Benefits Consulting Posting Date 05/26/2026, 09:11 AM Locations 51 Lime Street, London, EC3M 7DQ, GB
14/07/2026
Full time
Health and Benefits Business Development Director Be the First to Apply Job Description Join our Health and Benefits team as a Health and Benefits Business Development Director. This is an exciting opportunity to join the Solution Advisors team (Large Corporate) within our Health & Benefits business in Great Britain. The role is based from our London office on a Hybrid working basis. The Health and Benefits Business Development Director is responsible for commercialising complex benefit solutions across health, wellbeing and protection. They will be required to have in depth knowledge of the range of Health & Benefits propositions and capabilities in order to build pipeline, pursue and close opportunities. Health and Benefits Business Development Director is required to be a subject matter expert in employee benefits but be growth focussed and work closely with WTW's health and benefits consulting teams to keep up to date with proposition developments and bring holistic forward thinking solutions to WTW's large corporate clients and prospects, working to define and solve their most complex people and risk issues. Health and Benefits Business Development Directors connect to wider WTW lines of business, segments and geographies, including the lead relationship managers, to maintain strong partnerships and generate referrals and pipeline from clients across WTW. As a member of the H&B Solution Advisors team, you will lead our efforts to develop a strategic sales culture that will include the following: Leading on business development opportunities for Health & Benefits GB Working with our Health & Benefits consultants in a collaborative manner to develop and identify growth opportunities. Supporting RfP responses from clients and prospects. Promote WTW services and propositions to include healthcare, group risk, wider wellbeing services, technology solutions. Develop and manage your own pipeline of new business. Manage prospects through the sales process from discovery to contractual agreements. Influence stakeholders at multiple relevant levels of the prospect organisation to promote new business. Research prospects' businesses, buying habits, competitive landscape and leverage that data/insights to inform business planning and creation of pursuit teams within WTW. Network internally/externally and represent WTW at industry events as appropriate. Responsibilities Identify, and pursue with a selected team, cross sell opportunities within Health & Benefits existing clients and those of the wider firm. Drive measurable consultative sales growth and broking opportunities using a strategic consulting approach. Support GB teams with large/complex regional and global sales opportunities. Drive a disciplined approach to bid management, optimizing the use of resources and increasing conversion. Be an individual contributor in seeking new sales opportunities and closing deals. Understand the current Health & Benefits propositions and bridge the gap between the 'what' and the customer "need" by creating appropriate sales and marketing material. Seek opportunities to cross pollinate Health & Benefits GB's contact centre approach to generate relevant leads. Drive the reporting of sales and pipeline on a consistent basis globally and locally to increase accountability. Key individual contribution in continuing to develop surveys and research material that sales campaigns will be based around. Create a feedback loop for solution leaders to reshape/refine and adapt the solution. To be the Health & Benefits Champion and the face of the company whilst living the One WTW ethos. Qualifications What you'll bring Deep expertise in the UK Health & Benefits market and a strong record of driving sustainable business growth. Capable of diagnosing complex client issues, aligning them with the full spectrum of HWC solutions, and articulating tailored, practical recommendations to senior buyers across multiple disciplines. Proven success selling complex, enterprise level solutions into sophisticated organisations, engaging multiple buyer hubs across HR, Risk, and Finance, and developing long term partnerships that deliver measurable value. Demonstrated ability to generate revenue, expand market share, and drive strategic commercial outcomes. Skilled in managing multiple stakeholders, people, and projects simultaneously, consistently delivering high quality outputs on time and within budget. Adept at diagnosing complex client challenges and designing strategic, cross functional solutions that leverage the full breadth of organisational capabilities. Actively engaged in market developments and contributes to the creation of new tools, methodologies, and innovative approaches. Strong executive presence, with highly developed written and verbal communication skills. Ability to influence senior executive stakeholders, both internally and externally, through formal and informal channels. Recognised as a client focused thought leader, contributing directly to growth and the development of innovative service offerings. Flexible and willing to travel as needed to support clients and business demands. Strong digital fluency, with the ability to leverage technology and social platforms to enhance business outcomes. Market intelligence and competitive awareness used to shape value propositions and strengthen market positioning. Self driven, entrepreneurial mindset with a high degree of ownership and initiative. Proficient in CRM systems (ideally Microsoft Dynamics) for pipeline management, sales forecasting, and reporting. What we offer A base salary with a commission based incentive. Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle to work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you. Equal Opportunity Employer We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email Job Info Job Identification Job Category Health and Benefits Consulting Posting Date 05/26/2026, 09:11 AM Locations 51 Lime Street, London, EC3M 7DQ, GB
Permanent role in London Salary up to £65k 2 day per week onsite Business Continuity Manager/ISO 22301 Audit and full life cycle implementation Location: Portsmouth (hybrid) Type: Permanent, Full-time The role You will be responsible for designing, implementing, and continuously improving the Business Continuity Management System (BCMS) in line with ISO 22301 and industry best practice. Working across the organisation, you will maintain BC policies and procedures, ensure clear governance and accountability, and lead Business Impact Analyses for critical systems and services. You will assess recovery priorities, define RTOs and RPOs, and ensure everything aligns with the organisations risk appetite - while staying ahead of emerging threats, including those arising from AI-enabled systems and third-party dependencies. A significant part of the role involves testing and exercising. You will design and deliver a structured testing framework, develop scenario-based exercises ranging from cyber incidents and data breaches to physical simulations such as fire evacuations and flood response, and deliver Exercise-in-a-Box (EiaB) programmes for IT teams and business units. Post-exercise debrief and improvement tracking will be central to how you close the loop and build genuine resilience. Key takeaways: Formal ISO 22301 certification is a firm requirement - either as a Lead Implementer or Lead Auditor. You must have a thorough, working knowledge of the standard, including having independently led a full implementation life cycle. Given the various testing phases involved, this level of experience typically represents at least a year of dedicated hands-on work, and must have been led by the individual rather than as part of a broader team. The ability to independently conduct Business Impact Analyses is critical, particularly across IT and infrastructure functions. The candidate must bring genuine expertise here - this is not a role where on-the-job learning in this area is acceptable. Solid experience in continuity testing is required, with the ability to build and own a testing framework from the ground up. The candidate must have a track record of leading both the planning and execution of testing activities in their own right, rather than playing a supporting role within a team. On the client side, you will oversee business continuity and disaster recovery readiness across managed client environments, working closely with service delivery teams to ensure recovery solutions are defined, tested, and compliant with SLAs and contractual obligations. You will also support client audits and due diligence activity as needed. What we're looking for: Demonstrable experience in a Business Continuity, Resilience, or BCDR management role, ideally within a managed services or technology services environment Strong working knowledge of ISO 22301 and practical experience implementing or maintaining a certified BCMS Hands-on experience conducting Business Impact Analyses, defining RTOs and RPOs, and translating findings into actionable recovery strategies Proven ability to design, deliver, and evaluate continuity exercises - including scenario-based simulations and Exercise-in-a-Box programmes Experience conducting system-level BC audits and driving remediation across technical and business teams Confidence operating at a senior level, presenting to leadership and communicating complex risk and resilience topics clearly Familiarity with related disciplines including cybersecurity, data protection (DPIA), and AI governance is advantageous Why join us This is a business-critical role with genuine breadth. You will have the autonomy to shape strategy, influence culture, and make a visible difference to how a large, growing MSP manages risk and resilience. The organisation takes continuity seriously, and you will have the mandate and the support to build something that lasts. You will work alongside experienced teams in Assurance, Service Delivery, and IT, with exposure to a diverse and complex client portfolio. Hybrid working is available across the London and Portsmouth offices. How to apply If you have the experience and drive to take ownership of business continuity at scale, we would love to hear from you. Please apply with your CV and a brief covering note outlining your most relevant experience. Services offered by Computappoint Limited are those of an Employment Business and/or Employment Agency in relation to this vacancy. Computappoint do not use AI to filter or assess candidates, we use experienced and dedicated recruiters, who want to match the best people to roles.
14/07/2026
Full time
Permanent role in London Salary up to £65k 2 day per week onsite Business Continuity Manager/ISO 22301 Audit and full life cycle implementation Location: Portsmouth (hybrid) Type: Permanent, Full-time The role You will be responsible for designing, implementing, and continuously improving the Business Continuity Management System (BCMS) in line with ISO 22301 and industry best practice. Working across the organisation, you will maintain BC policies and procedures, ensure clear governance and accountability, and lead Business Impact Analyses for critical systems and services. You will assess recovery priorities, define RTOs and RPOs, and ensure everything aligns with the organisations risk appetite - while staying ahead of emerging threats, including those arising from AI-enabled systems and third-party dependencies. A significant part of the role involves testing and exercising. You will design and deliver a structured testing framework, develop scenario-based exercises ranging from cyber incidents and data breaches to physical simulations such as fire evacuations and flood response, and deliver Exercise-in-a-Box (EiaB) programmes for IT teams and business units. Post-exercise debrief and improvement tracking will be central to how you close the loop and build genuine resilience. Key takeaways: Formal ISO 22301 certification is a firm requirement - either as a Lead Implementer or Lead Auditor. You must have a thorough, working knowledge of the standard, including having independently led a full implementation life cycle. Given the various testing phases involved, this level of experience typically represents at least a year of dedicated hands-on work, and must have been led by the individual rather than as part of a broader team. The ability to independently conduct Business Impact Analyses is critical, particularly across IT and infrastructure functions. The candidate must bring genuine expertise here - this is not a role where on-the-job learning in this area is acceptable. Solid experience in continuity testing is required, with the ability to build and own a testing framework from the ground up. The candidate must have a track record of leading both the planning and execution of testing activities in their own right, rather than playing a supporting role within a team. On the client side, you will oversee business continuity and disaster recovery readiness across managed client environments, working closely with service delivery teams to ensure recovery solutions are defined, tested, and compliant with SLAs and contractual obligations. You will also support client audits and due diligence activity as needed. What we're looking for: Demonstrable experience in a Business Continuity, Resilience, or BCDR management role, ideally within a managed services or technology services environment Strong working knowledge of ISO 22301 and practical experience implementing or maintaining a certified BCMS Hands-on experience conducting Business Impact Analyses, defining RTOs and RPOs, and translating findings into actionable recovery strategies Proven ability to design, deliver, and evaluate continuity exercises - including scenario-based simulations and Exercise-in-a-Box programmes Experience conducting system-level BC audits and driving remediation across technical and business teams Confidence operating at a senior level, presenting to leadership and communicating complex risk and resilience topics clearly Familiarity with related disciplines including cybersecurity, data protection (DPIA), and AI governance is advantageous Why join us This is a business-critical role with genuine breadth. You will have the autonomy to shape strategy, influence culture, and make a visible difference to how a large, growing MSP manages risk and resilience. The organisation takes continuity seriously, and you will have the mandate and the support to build something that lasts. You will work alongside experienced teams in Assurance, Service Delivery, and IT, with exposure to a diverse and complex client portfolio. Hybrid working is available across the London and Portsmouth offices. How to apply If you have the experience and drive to take ownership of business continuity at scale, we would love to hear from you. Please apply with your CV and a brief covering note outlining your most relevant experience. Services offered by Computappoint Limited are those of an Employment Business and/or Employment Agency in relation to this vacancy. Computappoint do not use AI to filter or assess candidates, we use experienced and dedicated recruiters, who want to match the best people to roles.
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Senior Product Designer in our digital customer experience team, you'll deliver high-quality designs, drive improvements to digital journeys, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy and portfolio design excellence across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Deliver world-class, intuitive, evidence-based experiences across web and native platforms Provide design vision and guidance, and use research insights and data to champion the customer voice and align it with business strategy. Partner with product managers, architects, analysts and engineers to ensure solutions meet user needs, business goals, and technical requirements. Run workshops, create user journey maps and champion AI tools to drive efficiency and creativity. Support delivery with a focus on accessibility, CX KPIs, and scalable design systems. What you'll bring: Proven experience delivering high-quality, accessible, large-scale digital products and services across responsive web and native applications while working in large design team Advanced Figma skills, including prototyping using tokens and variables, previous contribution to large-scale component libraries and auditing design files for clarity. Experience using research methods and lab/online platforms to conduct usability testing to understand customer needs, reduce friction and improve ease of use. Proficient in data analytics tools such as Adobe Analytics, with the ability to track success metrics, interpret user behaviour, and validate journeys. Clear, confident storytelling with adaptability and a growth mindset in fast-paced environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
14/07/2026
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Senior Product Designer in our digital customer experience team, you'll deliver high-quality designs, drive improvements to digital journeys, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy and portfolio design excellence across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Deliver world-class, intuitive, evidence-based experiences across web and native platforms Provide design vision and guidance, and use research insights and data to champion the customer voice and align it with business strategy. Partner with product managers, architects, analysts and engineers to ensure solutions meet user needs, business goals, and technical requirements. Run workshops, create user journey maps and champion AI tools to drive efficiency and creativity. Support delivery with a focus on accessibility, CX KPIs, and scalable design systems. What you'll bring: Proven experience delivering high-quality, accessible, large-scale digital products and services across responsive web and native applications while working in large design team Advanced Figma skills, including prototyping using tokens and variables, previous contribution to large-scale component libraries and auditing design files for clarity. Experience using research methods and lab/online platforms to conduct usability testing to understand customer needs, reduce friction and improve ease of use. Proficient in data analytics tools such as Adobe Analytics, with the ability to track success metrics, interpret user behaviour, and validate journeys. Clear, confident storytelling with adaptability and a growth mindset in fast-paced environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location UK Employment Type Full time Location Type Remote Department Engineering EMEA Engineering Compensation L4-L5 (Staff - Sr Staff) - UK - London £138K - £224K • Offers Equity L4-L5 (Staff - Sr Staff) - UK - London £138K - £224K • Offers Equity Please read our Engineering Levels and Engineering Compensation resources to learn how we define levels and approach compensation across different locations. The posted range represents the typical compensation range for this role. To determine actual compensation we review the market rate of each candidate which can include a variety of factors including qualifications, experience, and location. Additional benefits are shared as part of the job posting. We're looking for a curious, rigorous, problem-hungry platform engineer (who codes!) to carry the ball as we bring Ashby to the big leagues. Ashby builds software that lets talent teams build an efficient, delightful, respectful hiring process. Similarly, you're an engineer who wants to build a "paved road" that excellent engineering teams can safely take to the moon and back. We have notable customers like Notion, Linear, Shopify, and Snowflake. Our growth and retention metrics are best-in-class among our peers: we have tens of millions in ARR, growing >100% year over year, over 2500 customers, very low churn, and many years of runway. We'll share more details once we meet, but you now probably have a good idea as to why we're hiring for this role . We've listed this role twice: as a Platform Engineer and Site Reliability Engineer - our team does both, and we are open to candidates who lean towards one or the other. About the role and how we work Hi I'm Colin, Head of EMEA Engineering. I've spent a number of years leading engineering teams in startups, and that has always included being close to infrastructure teams - no matter what name they've worn (SRE, infrastructure, platform, etc). I've got my hands dirty building the initial infrastructure for startups and know the value a talented infrastructure engineer brings. The rigour, the discipline, the peace and quiet when everything just hums along. Our infrastructure is in a good place for now. Nothing is static. Ashby continues to grow rapidly, putting strain on our existing infrastructure. We're always looking to give our customers more powerful hiring software, and building new product features often requires new pieces of infrastructure. Having herded plenty of snowflakeservers in the past, I've learned there's a better way. I (and Ashby) place a lot of value on infrastructure-as-code. As a Platform Engineer at Ashby, you'll get to dive into scaling problems, add new capabilities to our platform, and think about how our entire team interacts with infrastructure. All our own engineers own their projects end-to-end and ship with minimal oversight. We don't put roadblocks to ensure security when common sense will do and we don't build processes like change management boards around the lowest common denominator. But with great power comes great responsibility: we handle personal and confidential data about some of the biggest decisions we ever make at work. As we grow, more and bigger customers rely on us to be reliable and secure and how we operate internally will need to evolve. We're at an inflection point where our ability to scale and deliver a seamless experience has a make-or-break impact - we have some of the fastest growing companies using our platform every day to hire hundreds of people per month. We need someone like you to make good decisions, debug thorny issues, and build us a future-proof platform that can withstand this scale. Our small but mighty infrastructure team has set up a secure and simple environment (we don't believe in spinning up a new service unless necessary!) for our growing product team to build in. That's where you come in: you, too, will own projects end-to-end and have an impact on core parts of the Ashby developer and user experience. For instance, you could work on: Optimize our homegrown ultra-dynamic recruiting DSL-to-SQL compiler, and create tools to help developers do so Create automated guardrails for the security and privacy of our customer data Help our developers ship features fast through canary deploys, gradual rollouts and feature flags, while keeping complexity manageable and reducing downtime Work with the business and the engineering team to define SLOs and implement the corresponding SLIs. Ensure all communication with external services supports retries and circuit-breakers. Implement the infrastructure to support an event-driven architecture and data warehouse. We're looking for someone who can build systems that an engineer would like to work with: mature and boring but open-minded and approachable. We have to balance reliability with flexibility. Software and its availability are now mission critical to almost every working professional. To be in an SRE in today's world, you have to be extremely comfortable evaluating risk, those you take and those others take. Why you should or shouldn't apply You should apply if: You never stop. You get weirdly obsessed about a problem that doesn't yet make sense, turn it every which way in your head until the explanation dawns. You'll search every rock, inventory every clue, hunt every mismatch. We do that too - together we'll be armed with state-of-the-art monitoring tools and an impressive amount of data, and join you in the adventure. You don't take shortcuts. You're speaking up for the future user, the edge case, the doomsday design. You know product engineers want to build it with you, and see them as allies, where you give them the power and knowledge to access greater things. You're someone who cares about what you do and the team you do it with, and want to work with others who do as well. You'll be on interview panels choosing your next colleagues, and you'll take that seriously. You only want to work with people who make you better, and want to make you better. You've built infrastructure at a slightly later stage than Ashby is at - you know how to deal with millions of data points, have seen great (or not great) infrastructure make or break customer experience, and have automated everything from provisioning to monitoring and release process. You're a Swiss army knife (all nationalities welcome). You'll get every hard problem the company faces. You'll get to do infrastructure updates, security enforcements, database optimization, Kubernetes debugging, and digging through Typescript traces figuring out what doesn't work. You probably don't feel like an expert at at least some of that and that appeals to you. All that makes for a pretty specific kind of role, and the job isn't to everyone's tastes! You should not apply if: You don't want to make your own decisions on what is the best paved road to build for Ashby, and expect a lead or manager to make the final call on that. Our leads (and managers) give ample commentary and feedback on technical decisions and how they're made, but you ship what you want to build and are accountable for it. You hate SQL. We have a lot of features built around making the best out of data, and our platform engineers also sometimes dive into a gnarly report or advise engineers on a more performant data model to use. You don't want to code. Our SREs are some of our best software engineers and they are just as responsible for the application as the other engineering teams - albeit at a platform level. Reviewing code and submitting code changes will be part of your day to day. Your primary mode of communicating best practices to engineers is live meetings. We're a very async culture and written communication (and code) is how changes get made. As an Ashby SRE, you will need to share new tooling and best practices with engineers faster than your next meeting opportunity will take you. You've never delivered a project, on your own, without someone prodding you for updates. We have no project or delivery managers to fill your calendar with busy work, but the flip side is you have to do your project management, seek the help you need to get unstuck and cut scope when it's worthwhile. Technology Stack We share our tech stack with the caveat that we don't require previous experience in it: TypeScript (frontend & backend), Node.js, React, Apollo GraphQL, Postgres, Redis. We use Datadog and Sentry on 100% cloud-based (AWS) infra. We take developer experience and reliability seriously: all engineers are on call in a follow-the-sun model, and everyone contributes to developer tooling. What We're Building As engineers, we are used to tooling that makes us better at what we do. When we started Ashby, we saw the opposite with Talent Acquisition software. Recruiting teams were leveling up how they did their work, but instead of software meeting this new standard, it held them back. Scheduling a final round is an excellent example. Recruiting teams wanted to schedule candidates faster, track interviewer preparation and quality, and do it with half the headcount. A recruiter needed to manually collect availability from the candidate, identify qualified interviewers, perform "Calendar Tetris" to find who is available to interview the candidate, schedule on the earliest date possible, and make any last-minute adjustments as availability changed. They must do this while considering the interview load on each individual and whether interviewers need to be trained and shadowing others. TA software didn't help. As hiring managers . click apply for full job details
14/07/2026
Full time
Location UK Employment Type Full time Location Type Remote Department Engineering EMEA Engineering Compensation L4-L5 (Staff - Sr Staff) - UK - London £138K - £224K • Offers Equity L4-L5 (Staff - Sr Staff) - UK - London £138K - £224K • Offers Equity Please read our Engineering Levels and Engineering Compensation resources to learn how we define levels and approach compensation across different locations. The posted range represents the typical compensation range for this role. To determine actual compensation we review the market rate of each candidate which can include a variety of factors including qualifications, experience, and location. Additional benefits are shared as part of the job posting. We're looking for a curious, rigorous, problem-hungry platform engineer (who codes!) to carry the ball as we bring Ashby to the big leagues. Ashby builds software that lets talent teams build an efficient, delightful, respectful hiring process. Similarly, you're an engineer who wants to build a "paved road" that excellent engineering teams can safely take to the moon and back. We have notable customers like Notion, Linear, Shopify, and Snowflake. Our growth and retention metrics are best-in-class among our peers: we have tens of millions in ARR, growing >100% year over year, over 2500 customers, very low churn, and many years of runway. We'll share more details once we meet, but you now probably have a good idea as to why we're hiring for this role . We've listed this role twice: as a Platform Engineer and Site Reliability Engineer - our team does both, and we are open to candidates who lean towards one or the other. About the role and how we work Hi I'm Colin, Head of EMEA Engineering. I've spent a number of years leading engineering teams in startups, and that has always included being close to infrastructure teams - no matter what name they've worn (SRE, infrastructure, platform, etc). I've got my hands dirty building the initial infrastructure for startups and know the value a talented infrastructure engineer brings. The rigour, the discipline, the peace and quiet when everything just hums along. Our infrastructure is in a good place for now. Nothing is static. Ashby continues to grow rapidly, putting strain on our existing infrastructure. We're always looking to give our customers more powerful hiring software, and building new product features often requires new pieces of infrastructure. Having herded plenty of snowflakeservers in the past, I've learned there's a better way. I (and Ashby) place a lot of value on infrastructure-as-code. As a Platform Engineer at Ashby, you'll get to dive into scaling problems, add new capabilities to our platform, and think about how our entire team interacts with infrastructure. All our own engineers own their projects end-to-end and ship with minimal oversight. We don't put roadblocks to ensure security when common sense will do and we don't build processes like change management boards around the lowest common denominator. But with great power comes great responsibility: we handle personal and confidential data about some of the biggest decisions we ever make at work. As we grow, more and bigger customers rely on us to be reliable and secure and how we operate internally will need to evolve. We're at an inflection point where our ability to scale and deliver a seamless experience has a make-or-break impact - we have some of the fastest growing companies using our platform every day to hire hundreds of people per month. We need someone like you to make good decisions, debug thorny issues, and build us a future-proof platform that can withstand this scale. Our small but mighty infrastructure team has set up a secure and simple environment (we don't believe in spinning up a new service unless necessary!) for our growing product team to build in. That's where you come in: you, too, will own projects end-to-end and have an impact on core parts of the Ashby developer and user experience. For instance, you could work on: Optimize our homegrown ultra-dynamic recruiting DSL-to-SQL compiler, and create tools to help developers do so Create automated guardrails for the security and privacy of our customer data Help our developers ship features fast through canary deploys, gradual rollouts and feature flags, while keeping complexity manageable and reducing downtime Work with the business and the engineering team to define SLOs and implement the corresponding SLIs. Ensure all communication with external services supports retries and circuit-breakers. Implement the infrastructure to support an event-driven architecture and data warehouse. We're looking for someone who can build systems that an engineer would like to work with: mature and boring but open-minded and approachable. We have to balance reliability with flexibility. Software and its availability are now mission critical to almost every working professional. To be in an SRE in today's world, you have to be extremely comfortable evaluating risk, those you take and those others take. Why you should or shouldn't apply You should apply if: You never stop. You get weirdly obsessed about a problem that doesn't yet make sense, turn it every which way in your head until the explanation dawns. You'll search every rock, inventory every clue, hunt every mismatch. We do that too - together we'll be armed with state-of-the-art monitoring tools and an impressive amount of data, and join you in the adventure. You don't take shortcuts. You're speaking up for the future user, the edge case, the doomsday design. You know product engineers want to build it with you, and see them as allies, where you give them the power and knowledge to access greater things. You're someone who cares about what you do and the team you do it with, and want to work with others who do as well. You'll be on interview panels choosing your next colleagues, and you'll take that seriously. You only want to work with people who make you better, and want to make you better. You've built infrastructure at a slightly later stage than Ashby is at - you know how to deal with millions of data points, have seen great (or not great) infrastructure make or break customer experience, and have automated everything from provisioning to monitoring and release process. You're a Swiss army knife (all nationalities welcome). You'll get every hard problem the company faces. You'll get to do infrastructure updates, security enforcements, database optimization, Kubernetes debugging, and digging through Typescript traces figuring out what doesn't work. You probably don't feel like an expert at at least some of that and that appeals to you. All that makes for a pretty specific kind of role, and the job isn't to everyone's tastes! You should not apply if: You don't want to make your own decisions on what is the best paved road to build for Ashby, and expect a lead or manager to make the final call on that. Our leads (and managers) give ample commentary and feedback on technical decisions and how they're made, but you ship what you want to build and are accountable for it. You hate SQL. We have a lot of features built around making the best out of data, and our platform engineers also sometimes dive into a gnarly report or advise engineers on a more performant data model to use. You don't want to code. Our SREs are some of our best software engineers and they are just as responsible for the application as the other engineering teams - albeit at a platform level. Reviewing code and submitting code changes will be part of your day to day. Your primary mode of communicating best practices to engineers is live meetings. We're a very async culture and written communication (and code) is how changes get made. As an Ashby SRE, you will need to share new tooling and best practices with engineers faster than your next meeting opportunity will take you. You've never delivered a project, on your own, without someone prodding you for updates. We have no project or delivery managers to fill your calendar with busy work, but the flip side is you have to do your project management, seek the help you need to get unstuck and cut scope when it's worthwhile. Technology Stack We share our tech stack with the caveat that we don't require previous experience in it: TypeScript (frontend & backend), Node.js, React, Apollo GraphQL, Postgres, Redis. We use Datadog and Sentry on 100% cloud-based (AWS) infra. We take developer experience and reliability seriously: all engineers are on call in a follow-the-sun model, and everyone contributes to developer tooling. What We're Building As engineers, we are used to tooling that makes us better at what we do. When we started Ashby, we saw the opposite with Talent Acquisition software. Recruiting teams were leveling up how they did their work, but instead of software meeting this new standard, it held them back. Scheduling a final round is an excellent example. Recruiting teams wanted to schedule candidates faster, track interviewer preparation and quality, and do it with half the headcount. A recruiter needed to manually collect availability from the candidate, identify qualified interviewers, perform "Calendar Tetris" to find who is available to interview the candidate, schedule on the earliest date possible, and make any last-minute adjustments as availability changed. They must do this while considering the interview load on each individual and whether interviewers need to be trained and shadowing others. TA software didn't help. As hiring managers . click apply for full job details
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. We're on a mission to make Sky smarter, faster, and more customer-centric by harnessing the power of AI. Sitting at the heart of Sky's Group Architecture function, the AI architecture team blends deep technical expertise with commercial focus to deliver next-gen AI solutions that power everything from customer agent knowledge to conversational AI. As an AI Solution Architect, you'll work alongside data scientists, product thinkers, and domain experts to shape the way Sky uses AI, Agents and large language models to unlock real value across the business. What you'll do Design Enterprise-Grade Solutions: Architect end-to-end systems using AI, Agent Frameworks and LLMs turning business problems into scalable, secure and performant technology blueprints. Partner Strategically: Engage with senior stakeholders across Sky to align AI capabilities with real commercial goals, applying your consulting mindset to shape strategic solutions. Bridge Tech and Business: Act as the connective tissue between engineering, data science, and business units ensuring clarity, alignment and momentum across the delivery lifecycle. Collaborate Cross Functionally: Work closely with developers, architects, project managers and data scientists to bring innovative AI products to life. Mitigate Risk by Design: Anticipate risks and embed security, compliance, and operational resilience into every solution from the ground up. Drive value and impact: steer business and engineering teams towards sustainable AI solutions that deliver real value for the business long term, avoiding duplication and tech debt. Document with Precision: Produce robust architectural documentation, data models, and specifications to guide successful implementation and handover. What you'll bring Proven experience architecting AI solutions in complex, enterprise environments especially involving Agentic, GenAI or LLM technologies. Strong working knowledge of cloud platforms (AWS, Azure, GCP) and their native AI tools and services. Background in consulting or business-facing solution design, with the ability to distil complex requirements into elegant cost-effective architectures. Programming experience and fluency with common AI/ML frameworks, services and deployment practices. Exceptional problem-solving skills and the ability to work on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors. Excellent communication and stakeholder management skills; you're comfortable presenting to execs and collaborating across disciplines. A strategic, problem-solving mindset able to weigh technical trade-offs and drive high-value decisions Essential criteria: Strong solution architecture capability, including the ability to translate business problems into secure, scalable, resilient and cost-effective technology designs. Hands-on knowledge of at least one major cloud platform - AWS, Azure or GCP - including relevant AI, data, integration and deployment services. Desirable skills and experience: Experience with agentic AI patterns, orchestration frameworks, retrieval augmented generation, prompt engineering and responsible AI practices. Knowledge of data architecture, integration patterns, APIs, event-driven design and enterprise platforms used to connect AI solutions into production environments. Experience operating in agile delivery environments, supporting governance forums, architecture reviews and technical decision-making across multi-disciplinary teams. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Free Sky TV or NOW package , including Sky Sports and Sky Cinema Pension package with up to 9% employer contribution Private healthcare with mental health support Aviva Digital GP and dental insurance Discounts on Sky products, including Sky Mobile, Sky Broadband, Sky Glass and Sky Protect Sharesave and Tech schemes A range of Sky VIP rewards and experiences How you'll work We've adopted a hybrid working approach to give more flexibility on where and how we work. The hybrid working expectations for this role are 2 days in the office per week. Your office space: Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Who we are We're Sky, a leading media and entertainment company who connect millions with entertainment, sports, news and arts through innovative products and services. Working with us means you'll be bringing the joy of a better experience to more people, every day. All so we can do better and deliver better for our customers, colleagues and society. We're an equal opportunity employer and value diversity at our company. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need as early as you can. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. To find out more about working with us, search on social media.
14/07/2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. We're on a mission to make Sky smarter, faster, and more customer-centric by harnessing the power of AI. Sitting at the heart of Sky's Group Architecture function, the AI architecture team blends deep technical expertise with commercial focus to deliver next-gen AI solutions that power everything from customer agent knowledge to conversational AI. As an AI Solution Architect, you'll work alongside data scientists, product thinkers, and domain experts to shape the way Sky uses AI, Agents and large language models to unlock real value across the business. What you'll do Design Enterprise-Grade Solutions: Architect end-to-end systems using AI, Agent Frameworks and LLMs turning business problems into scalable, secure and performant technology blueprints. Partner Strategically: Engage with senior stakeholders across Sky to align AI capabilities with real commercial goals, applying your consulting mindset to shape strategic solutions. Bridge Tech and Business: Act as the connective tissue between engineering, data science, and business units ensuring clarity, alignment and momentum across the delivery lifecycle. Collaborate Cross Functionally: Work closely with developers, architects, project managers and data scientists to bring innovative AI products to life. Mitigate Risk by Design: Anticipate risks and embed security, compliance, and operational resilience into every solution from the ground up. Drive value and impact: steer business and engineering teams towards sustainable AI solutions that deliver real value for the business long term, avoiding duplication and tech debt. Document with Precision: Produce robust architectural documentation, data models, and specifications to guide successful implementation and handover. What you'll bring Proven experience architecting AI solutions in complex, enterprise environments especially involving Agentic, GenAI or LLM technologies. Strong working knowledge of cloud platforms (AWS, Azure, GCP) and their native AI tools and services. Background in consulting or business-facing solution design, with the ability to distil complex requirements into elegant cost-effective architectures. Programming experience and fluency with common AI/ML frameworks, services and deployment practices. Exceptional problem-solving skills and the ability to work on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors. Excellent communication and stakeholder management skills; you're comfortable presenting to execs and collaborating across disciplines. A strategic, problem-solving mindset able to weigh technical trade-offs and drive high-value decisions Essential criteria: Strong solution architecture capability, including the ability to translate business problems into secure, scalable, resilient and cost-effective technology designs. Hands-on knowledge of at least one major cloud platform - AWS, Azure or GCP - including relevant AI, data, integration and deployment services. Desirable skills and experience: Experience with agentic AI patterns, orchestration frameworks, retrieval augmented generation, prompt engineering and responsible AI practices. Knowledge of data architecture, integration patterns, APIs, event-driven design and enterprise platforms used to connect AI solutions into production environments. Experience operating in agile delivery environments, supporting governance forums, architecture reviews and technical decision-making across multi-disciplinary teams. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Free Sky TV or NOW package , including Sky Sports and Sky Cinema Pension package with up to 9% employer contribution Private healthcare with mental health support Aviva Digital GP and dental insurance Discounts on Sky products, including Sky Mobile, Sky Broadband, Sky Glass and Sky Protect Sharesave and Tech schemes A range of Sky VIP rewards and experiences How you'll work We've adopted a hybrid working approach to give more flexibility on where and how we work. The hybrid working expectations for this role are 2 days in the office per week. Your office space: Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Who we are We're Sky, a leading media and entertainment company who connect millions with entertainment, sports, news and arts through innovative products and services. Working with us means you'll be bringing the joy of a better experience to more people, every day. All so we can do better and deliver better for our customers, colleagues and society. We're an equal opportunity employer and value diversity at our company. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need as early as you can. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. To find out more about working with us, search on social media.
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Senior Product Designer in our digital customer experience team, you'll deliver high-quality designs, drive improvements to digital journeys, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy and portfolio design excellence across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Deliver world-class, intuitive, evidence-based experiences across web and native platforms Provide design vision and guidance, and use research insights and data to champion the customer voice and align it with business strategy. Partner with product managers, architects, analysts and engineers to ensure solutions meet user needs, business goals, and technical requirements. Run workshops, create user journey maps and champion AI tools to drive efficiency and creativity. Support delivery with a focus on accessibility, CX KPIs, and scalable design systems. What you'll bring: Proven experience delivering high-quality, accessible, large-scale digital products and services across responsive web and native applications while working in large design team Advanced Figma skills, including prototyping using tokens and variables, previous contribution to large-scale component libraries and auditing design files for clarity. Experience using research methods and lab/online platforms to conduct usability testing to understand customer needs, reduce friction and improve ease of use. Proficient in data analytics tools such as Adobe Analytics, with the ability to track success metrics, interpret user behaviour, and validate journeys. Clear, confident storytelling with adaptability and a growth mindset in fast-paced environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
14/07/2026
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Senior Product Designer in our digital customer experience team, you'll deliver high-quality designs, drive improvements to digital journeys, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy and portfolio design excellence across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Deliver world-class, intuitive, evidence-based experiences across web and native platforms Provide design vision and guidance, and use research insights and data to champion the customer voice and align it with business strategy. Partner with product managers, architects, analysts and engineers to ensure solutions meet user needs, business goals, and technical requirements. Run workshops, create user journey maps and champion AI tools to drive efficiency and creativity. Support delivery with a focus on accessibility, CX KPIs, and scalable design systems. What you'll bring: Proven experience delivering high-quality, accessible, large-scale digital products and services across responsive web and native applications while working in large design team Advanced Figma skills, including prototyping using tokens and variables, previous contribution to large-scale component libraries and auditing design files for clarity. Experience using research methods and lab/online platforms to conduct usability testing to understand customer needs, reduce friction and improve ease of use. Proficient in data analytics tools such as Adobe Analytics, with the ability to track success metrics, interpret user behaviour, and validate journeys. Clear, confident storytelling with adaptability and a growth mindset in fast-paced environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Product Support Manager - AiBC London - Onsite 2/3 days a week PERM Salary: £31,000-£34,000 We are seeking a proactive and analytical Product Support Manager to support a portfolio of global digital learning and assessment products. This is an exciting opportunity for a product operations and platform support professional who enjoys working at the intersection of Product, Operations, Technical Support, Data Analysis, and User Experience . The successful candidate will play a key role in ensuring digital learning and assessment platforms deliver an outstanding experience for learners, users, and stakeholders across multiple countries and time zones. You will work closely with Product Owners, developers, designers, content teams, and business stakeholders to support product development, manage testing activities, analyse platform performance, and drive continuous improvement. What you will be doing? Provide operational support for large-scale digital learning and assessment platforms. Manage and coordinate User Acceptance Testing (UAT), including test planning, execution, defect tracking, and feedback collection. Collaborate with Product Owners, developers, and stakeholders to support product enhancements, releases, and continuous improvement initiatives. Analyse platform data and user feedback using Excel, Power BI, and other reporting tools to identify trends and improvement opportunities. Create and maintain process documentation, standard operating procedures, and knowledge base resources. Develop and deliver high-quality training materials, including user guides, E-learning content, videos, and FAQs. Investigate, troubleshoot, and resolve technical platform issues, working closely with technical teams to implement solutions. Support the rollout of new features, processes, and platform changes across global teams and multiple time zones. Build and maintain effective relationships with internal and external stakeholders to ensure successful product delivery and adoption. Monitor platform performance and contribute to ongoing product development, optimisation, and operational excellence. Essential Skills Experience supporting operations for large-scale technical platforms. Strong Product Operations and Product Support experience. Experience conducting and managing User Acceptance Testing (UAT). Advanced Excel skills. Experience using Power BI and/or other reporting and analytics tools. Strong data analysis skills with the ability to interpret large datasets. Experience creating and maintaining process documentation. Ability to design and deliver training materials, user guides, FAQs, and E-learning content. Experience supporting digital learning, assessment, SaaS, or platform-based products. Strong technical troubleshooting and problem-solving skills. Excellent stakeholder management and communication skills. Fluent written and spoken English. Desirable Skills Experience with Learning Management Systems (LMS) or EdTech platforms. Experience in platform development environments. Knowledge of Agile delivery methodologies. Agile Project Management certification. Experience supporting digital assessment platforms. Understanding of online learning and assessment operations. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
14/07/2026
Full time
Product Support Manager - AiBC London - Onsite 2/3 days a week PERM Salary: £31,000-£34,000 We are seeking a proactive and analytical Product Support Manager to support a portfolio of global digital learning and assessment products. This is an exciting opportunity for a product operations and platform support professional who enjoys working at the intersection of Product, Operations, Technical Support, Data Analysis, and User Experience . The successful candidate will play a key role in ensuring digital learning and assessment platforms deliver an outstanding experience for learners, users, and stakeholders across multiple countries and time zones. You will work closely with Product Owners, developers, designers, content teams, and business stakeholders to support product development, manage testing activities, analyse platform performance, and drive continuous improvement. What you will be doing? Provide operational support for large-scale digital learning and assessment platforms. Manage and coordinate User Acceptance Testing (UAT), including test planning, execution, defect tracking, and feedback collection. Collaborate with Product Owners, developers, and stakeholders to support product enhancements, releases, and continuous improvement initiatives. Analyse platform data and user feedback using Excel, Power BI, and other reporting tools to identify trends and improvement opportunities. Create and maintain process documentation, standard operating procedures, and knowledge base resources. Develop and deliver high-quality training materials, including user guides, E-learning content, videos, and FAQs. Investigate, troubleshoot, and resolve technical platform issues, working closely with technical teams to implement solutions. Support the rollout of new features, processes, and platform changes across global teams and multiple time zones. Build and maintain effective relationships with internal and external stakeholders to ensure successful product delivery and adoption. Monitor platform performance and contribute to ongoing product development, optimisation, and operational excellence. Essential Skills Experience supporting operations for large-scale technical platforms. Strong Product Operations and Product Support experience. Experience conducting and managing User Acceptance Testing (UAT). Advanced Excel skills. Experience using Power BI and/or other reporting and analytics tools. Strong data analysis skills with the ability to interpret large datasets. Experience creating and maintaining process documentation. Ability to design and deliver training materials, user guides, FAQs, and E-learning content. Experience supporting digital learning, assessment, SaaS, or platform-based products. Strong technical troubleshooting and problem-solving skills. Excellent stakeholder management and communication skills. Fluent written and spoken English. Desirable Skills Experience with Learning Management Systems (LMS) or EdTech platforms. Experience in platform development environments. Knowledge of Agile delivery methodologies. Agile Project Management certification. Experience supporting digital assessment platforms. Understanding of online learning and assessment operations. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
