Job Description
Programme Training Lead / Training Lead - 12 Month FTC - London (Hybrid)
A fantastic opportunity has arisen for a Programme Training Lead / Training Lead to join our London based law firm on a 12 month contract basis.
Key Responsibilities
Design and lead the end-to-end training strategy for a major technology transformation involving migration from SharePoint 2013 to iManage Cloud and implementation of new workflow processes.
Work with Business Analysts and programme teams to translate future-state workflows and system configuration into practical, role-based training.
Develop training materials including guides, quick reference resources, videos and e-learning aligned to the configured iManage and workflow environment.
Plan and deliver instructor-led training and hands-on sessions for fee earners, Records teams and business services staff.
Manage the training schedule in line with programme milestones and go-live timelines.
Monitor training completion, adoption and system usage, providing reporting and targeted follow-up where required.
Deliver post-go-live reinforcement training to support sustained adoption of new processes and systems.
Key Experience
Experience designing and delivering enterprise training programmes for major system migrations or technology transformation initiatives.
Experience translating future-state business processes into structured training alongside Business Analysts or process design teams.
Strong understanding of business process training rather than generic software training.
Experience delivering training across multiple user groups with varying levels of technical proficiency.
Background within legal services, professional services, or similarly regulated environments.
Strong facilitation skills and experience producing clear training documentation and learning materials.
Experience with document management systems and workflow platforms, including iManage.
Familiarity with SharePoint 2013 or similar legacy document management systems.
Experience using learning management systems (LMS) or training tracking platforms.
Strong organisational and programme management skills with the ability to manage complex training schedules.
Programme Training Lead / Training Lead - 12 Month FTC - London (Hybrid)
In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position.
DGH Recruitment Limited acts as both an Employment Agency and Employment Business