Programme Training Lead - iManage/DMS Migration
12 Month FTC | London | Hybrid Working
A leading European professional services firm is seeking an experienced Programme Training Lead to support a major technology transformation programme on a 12-month fixed-term contract.
This role will be responsible for designing and delivering the end-to-end training strategy for a firmwide programme involving the migration of the Document Management System from SharePoint 2013 to iManage Cloud, alongside the implementation of new workflows and operational processes.
Programme Training Lead (12-mon
The successful candidate will work closely with Business Analysts and programme stakeholders to translate future-state processes into practical training for multiple user groups across the business.
Key Responsibilities
Design and deliver the training strategy for a major enterprise technology programme
Develop role-based training pathways for fee earners, Records teams and business services staff
Translate future-state workflows and system changes into practical training materials
Deliver instructor-led training sessions and hands-on workshops
Create and maintain training content including guides, videos, E-learning and reference materials
Manage the training schedule aligned with programme milestones and go-live dates
Track training completion and adoption metrics and report progress to programme leadership
Provide post go-live support and adoption reinforcement sessions
Skills & Experience
Experience delivering training for enterprise system implementations or technology transformation programmes
Strong experience working with Business Analysts to translate business process changes into training
Experience delivering training across multiple user groups within large organisations
Strong facilitation and stakeholder engagement skills
Experience managing complex training schedules within programme environments
Desirable Experience
iManage (Cloud or on-premise)
Document Management System (DMS) migrations
SharePoint environments
Workflow/BPM platforms
Learning Management Systems (LMS)
Experience within legal or professional services environments