Senior Infrastructure Engineer (Data Centre) - Home Office - SEO

Corsham, Farnborough

The Home Office has several Data Centres that form an on-premise hosting for a variety of services. As a Senior Infrastructure Engineer working as a Data Centre Manager you will be part of the Co-Location Services team, working alongside other Infrastructure Engineers to ensure that these facilities operate in accordance with Departmental Policies, Standards and industry best practices.

The role encompasses the maintenance of the Data Centre infrastructure throughout service and asset lifecycles as well as working with projects to deliver solutions using the latest technologies. An important element of which is the management of, and collaboration with, suppliers, Technical/Solution Architects and other specialists to deliver sustainable solutions.

In addition, you will support the management of the Co-Location Service offerings and work with teams across the Home Office to develop these services to meet future demand.

Where business needs allow, some roles may be suitable for a combination of office and home-based working. Where this is the case, employees will be expected to spend a minimum of 60% of their working time in the office. Applicants can raise any queries to the email address at the bottom of the advert.

The successful candidate ideally will be based at the Corsham site, travel to other locations will be required as part of the role, according to business requirements.

Watch this short video to hear from members of Home Office Digital talking about the projects they work on and their experience of working here: Working for Home Office Digital.

As part of the Co-Location Services Team, you will be working collaboratively with Programs and Projects, Technical Architects and other Infrastructure Engineers to ensure that the architectural designs and/or Project requirements translate into physical solutions that comply with Data Centre standards and industry best practice. This involves actively managing capacity (power, space) ensuring current and forecast demand is met.

Main Responsibilities

• The planning, control and management of the day-to-day activities within the Data Centres which, collectively, make up the IT estate. This involves provision and management of the physical environment, including space and power allocation, and environmental monitoring that provide statistics on energy usage.
• Managing physical access control, and adherence to all mandatory policies and regulations concerning health and safety at work.
• Providing advice to teams relating to the implementation, administration and support of the Physical infrastructure solutions and services including the selection of appropriate technology that supports "Secure by Design" principles.
• The development, integration and ongoing continuous improvement of tooling.
• Managing planning of acceptance tests, coordinating both functional and non-functional specifications and provide authoritative advice and guidance on test planning.
• Troubleshooting and identifying physical connectivity problems across different technology capabilities including compute, storage, networking and physical infrastructure ensuring activities are monitored and progress updates are provided.
• Establishing and maintaining standards and procedures across a service lifecycle.
• The development and implementation of improvements to the Co-Location Service Product be it new offering or improvements to existing offerings including the automation of processes and integration of systems.

Working pattern

Due to the business requirements of this role, it is only available on a full-time basis. However, compressed hours are available.

Essential Criteria

As a Senior Infrastructure Engineer you will have experience of:

• Data Centre operations, managing the design and physical installation of infrastructure, e.g. cabling, hardware, and core services. (HSIN, TEST, ITOP )
• Working as a part of multi-disciplined teams, building strong partnerships internally & externally to ensure adherence to engineering principles, standards and policies Developing tooling systems, DCIM, SNOW to integrate and automate processes. (OFCL)
• Managing third parties delivering services to ensure policies and standards are met. (HSIN, USUP
• Different methodologies including Agile, Waterfall and continuous integration principles for the delivery of IT Infrastructure and other projects. (OFCL)
• Defining best practice for operational improvements and security, including the testing of services to provide feedback/evidence to support continuous service improvement. (TEST, DESN)
• Working in a product orientated environment, developing products/offering based on customer feedback and demand.

SFIA capability framework

Skills for the Information Age (SFIA) version 8 is the technical framework that sets the standard capability and development of all levels in the Home Office. This is a link to the capability framework: All skills A - Z English (sfia-online.org) .

We use set SFIA technical skills to form our interview questions and we will assess you against these technical skills during the selection process.

The essential skills listed above are reflective of the Home Office Government Digital and Data Profession Career Framework (based on the industry standard SFIA framework). Use the SFIA levels of responsibility to understand what would be expected for each technical skills listed below.