Digital Assistant Project Manager / Junior Project Manager

Job Title: Digital Assistant Project Manager / Junior Project Manager

Location: Birmingham

Salary: 25,000 - 32,000 Per annum

Position: Permanent, Full-Time

Job Summary:

Trading for over a decade, we are a well-established mobile and web app development agency based in Birmingham's Jewellery Quarter, delivering innovative technology solutions across a range of industry sectors. Depending on your experience, you will join us as either an Assistant Project Manager or a Junior Project Manager within our Project Team.

As an Assistant Project Manager, you will support the delivery of projects through coordination, documentation, system updates, and customer communication, while developing the skills required to manage projects independently. You may lead very small, low-risk projects with guidance.

As a Junior Project Manager, you will independently manage small projects and take responsibility for delivering small to medium-sized projects - leading client communication, monitoring scope, timelines, and budgets, and proactively identifying and managing risks.

Job Role:

This role is a great opportunity for you to get experience working in a tech business and gain exposure to many of the coordination tasks required to deliver successful app projects on time and on budget.

Based in Birmingham's up-and-coming Jewellery Quarter, the Company specialises in making mobile and web apps for small and medium-sized businesses and is looking for a Digital Project Administrator or Junior Project Manager (depending on experience) to join the Team. You will report into and support the Programme Manager with administrative tasks associated with running projects, communicating with customers, and other general business activities. In addition to this, the Junior Project Manager role will manage small to medium projects with support and guidance.

The Company has a culture of learning and understands that you may not have worked within an app development company before and is therefore looking for evidence of transferrable skills that demonstrate you will work well with the team and be capable of carrying out your roles and responsibilities.

Deliverables and Responsibilities:

• Support project delivery by liaising with customers via email and telephone, providing updates and ensuring clear communication.
• Coordinate and maintain systems, ensuring issues, tasks, and client requests are accurately logged and progressed in a timely manner.
• Attend internal and external meetings, documenting clear notes, actions, and outcomes.
• Test the delivery of web and mobile applications from an end-user perspective and ensure client feedback is accurately captured and tracked.
• Liaise with external suppliers, to coordinate outputs and ensure alignment with project requirements and timelines.
• Contribute to the creation and maintenance of project documentation, including describing features from wireframes and updating specifications.
• As an Assistant Project Manager, support the delivery of projects by monitoring progress, identifying risks, and escalating concerns appropriately.
• As a Junior Project Manager, independently manage small to medium projects from initiation to delivery, ensuring agreed scope, timelines, and communication standards are met.

About you:

To perform this role well, we believe that someone should be able to demonstrate comfortably:

• A strong willingness and ability to learn on the job, quickly picking up new skills using available resources and team support.
• The ability to understand customer requirements, needs, and motivations, and respond in a professional and empathetic manner.
• Proactive thinking and a problem-solving mindset, with the ability to analyse situations logically.
• Strong organisational skills, with the ability to prioritise work effectively across multiple projects and deadlines.
• Clear and professional verbal and written communication skills, including the ability to reason and explain information confidently.
• A customer-focused approach, delivering high standards of service while remaining fair and balanced.
• Competence using common productivity tools, including Microsoft Word and Excel (with basic formula knowledge).

The company is looking for a demonstrable tech enthusiast. Prior industry experience, University degree, or other relevant further education is desirable, however, is not a firm requirement if you can demonstrate you are tech minded via other means. The job title/pay offered will be proportional to skills, capability, and aptitude.

Additional Information:

The job title and salary offered will be dependent on the candidate's experience and demonstrated capability.

Applicants must have the right to work in the UK. We are unable to offer visa sponsorship for this role.

Please click the APPLY button to send your CV and Cover Letter for this role.

Candidates with experience of the following may also be suitable to apply for this role; Project Administrator, General Admin Assistant, Lead Assistant, Lead Enquiries Assistant, App Project Administrator, App Project Assistant, Project Manager, Project Management, Web Project Administrator, Web Project Assistant, Account Manager, Digital Account Manager, Project Support Analyst, Assistant Project Manager, Junior Project Assistant.