We are seeking an experienced SC Cleared Windows/IT Physical Server Support Engineer to join a secure, highly regulated defence-aligned environment. This role requires an individual operating at 2nd/3rd line level, supporting live infrastructure services across multiple secure sites.
*Due to the nature of the project, the successful candidates will hold an active SC clearance and have prior MOD experience or experience working within similarly regulated, security-conscious environments.
Location: This is a hybrid-based role, with regular access required to server sites in Birmingham and Loughborough (it may suit someone locally based, around the Midlands). Travel to Corsham for a monthly team day will also be required.
The Role:
This is a traditional hands-on Windows and physical server support position within a live production environment. You will be responsible for maintaining, supporting, and occasionally installing core infrastructure hardware within secure server rooms.
Essential Experience:
Installation and configuration of physical Servers and storage (HP ProLiant preferred)
Windows Server build and administration
Active Directory and Group Policy management
Hands-on server room installation (racking, switching, hardware upgrades)
3rd line support within a live, customer-facing environment
Writing and reviewing technical documentation to high standards
Improving operational processes as services scale
Desirable Experience
Tape backup solutions (Backup Exec preferred)
Domain management and endpoint tooling (McAfee AV, SCCM, defence security tooling)