Role: SERVICENOW SECOPS ARCHITECT
Location: London
Inside IR35
Contract Position
The Role
We are seeking a forward-thinking ServiceNow SecOps Architect to lead the design and implementation of our security operations capabilities on the ServiceNow platform. In this critical role, you'll architect and deliver enterprise-scale SecOps solutions that help secure and strengthen the cyber and operational resilience of one of the UK's largest and most innovative energy companies.
Your responsibilities:
- Design and own the architecture for ServiceNow SecOps modules - including Security Incident Response, Vulnerability Response, Threat Intelligence, and Configuration Compliance.
- Lead integration of ServiceNow with key cybersecurity tools: SIEM, SOAR, EDR, CMDB, threat intelligence platforms, and OT/ICS systems.
- Collaborate across cybersecurity, IT, engineering, and energy operations to define secure workflows and automation for vulnerability and incident response.
- Shape the roadmap and best practices for our ServiceNow platform across multiple business units.
- Champion platform governance, scalability, reuse, and alignment with ServiceNow and enterprise architecture standards.
- Mentor and guide development and implementation teams, ensuring quality and alignment with strategic goals.
Your Profile
Essential skills/knowledge/experience:
- Proven experience as a ServiceNow Architect with strong delivery experience across SecOps and/or IRM modules.
- Deep understanding of security operations, incident response, vulnerability life cycle, and integration of third-party cybersecurity tools.
- Hands-on technical expertise with ServiceNow workflows, Scripting, CMDB, Discovery, and integrations (REST/SOAP, MID Server).
- Experience working in or supporting critical infrastructure sectors, preferably energy, utilities, or OT/ICS environments.
- Strong stakeholder engagement skills - comfortable interfacing with security leaders, business executives, and technical teams.
- Familiarity with security frameworks (NIST, ISO 27001), regulatory requirements (eg, NIS2), and resilience mandates.
- ServiceNow certifications (eg, Certified Implementation Specialist - SecOps).
Desirable skills/knowledge/experience:
- Operational Technology (OT) Security Knowledge - Experience working with or understanding OT/ICS environments and industrial protocols (eg, Modbus, DNP3, IEC 61850) to enhance integration between IT and OT security operations.
- Cloud Security & DevSecOps Familiarity - Awareness of cloud-native security practices and experience integrating security controls into CI/CD pipelines, helping support ongoing digital transformation and automation initiatives.
AI/ML in Security Operations - Exposure to leveraging artificial intelligence or machine learning techniques to improve threat detection, incident analysis, or automated response capabilities within SecOps.