Cloud Platform & DevOps Engineer

Exponential-e

Founded in 2002, Exponential-e swiftly established itself as a UK Cloud, Connectivity and Communications pioneer. Throughout our history, a focus upon leveraging leading-edge technology to deliver profitable and innovative services to our clients and prospects has resulted in industry and peer recognition for our ground-breaking approach, a truly world-class ICT services company.

We're a company of innovators who think big and achieve bigger! Our people are crucial to the continuing success of our company. From our CEO to our new Graduates, each of our people demonstrates our PRIDE principles which are at the core of everything we do.

Overall purpose of the job:

Exponential-e's Cloud and managed services are growing rapidly, with more customers adopting hybrid and multi-cloud strategies. The Cloud Platform & DevOps Engineer plays a critical role in supporting this growth by ensuring the delivery, reliability, and optimisation of Exponential-e's cloud and platform services.

As a Cloud Platform & DevOps Engineer, you will work across a variety of operational areas within the Managed Services team.

Your responsibilities will include:

• Supporting, maintaining, and optimising cloud and on-premise platforms for multiple customers.
• Implementing automation, infrastructure-as-code, and CI/CD pipelines to improve efficiency and consistency.
• Ensuring operational resilience through disaster recovery, backup, and monitoring processes.
• Assisting with security, compliance, and governance controls across managed environments.
• Troubleshooting and resolving complex technical issues across systems, networks, and data platforms.

In this role, you will collaborate with Cloud Operations, Consulting Services and Enterprise Cloud teams to identify opportunities for operational improvements and automation. You will ensure that services integrate smoothly into the wider cloud portfolio and are aligned with customer requirements.

You will also work closely with key technology vendors and internal teams to maintain platform stability, support operational initiatives, and contribute to the ongoing evolution of Exponential-e's managed cloud services.

Key responsibilities for this job:

• Support the deployment, management, and automation of infrastructure using IaC tools such as Terraform, ARM/Bicep, or CloudFormation.
• Maintain and troubleshoot CI/CD pipelines to enable reliable and repeatable application and platform deployments.
• Monitor and optimise cloud consumption, supporting cost visibility and efficiency initiatives.
• Execute and validate disaster recovery procedures, ensuring RPO/RTO objectives are met.
• Setup and configuration of centralised monitoring tools and alerts.
• Deploying, scaling, and managing containerised applications using tools like Kubernetes for clients who require container platforms
• Support patching, vulnerability remediation, and security incident response activities to maintain secure environments.
• Assist with the operational management of data platforms, including storage, protection, replication, and automation of data workflows.
• Manage network connectivity, firewalls, and SDN configurations, troubleshooting issues and supporting resilience improvements.
• Provide 2nd/3rd line support for Windows and Linux systems, managing updates, performance tuning, and configuration consistency.
• Maintain accurate system and configuration documentation, supporting compliance and governance requirements.
• Collaborate across teams to improve operational efficiency, automate repetitive tasks, and reduce manual effort.
• Any other fair and reasonable task or duty assigned to you by your Manager, or other senior Exponential-e Ltd staff member

Knowledge and experience required:

• Experience supporting hybrid cloud environments (Azure and VMware).
• Strong understanding of automation, scripting, and configuration management tools.
• Familiarity with CI/CD tooling (GitHub Actions, Jenkins, Azure DevOps, etc.).
• Solid grounding in networking, identity, backup, and security principles.
• Strong troubleshooting and analytical skills across infrastructure layers.
• Excellent documentation and communication skills, with a focus on collaboration and service delivery.

Desirable Certifications:

• Microsoft Azure Administrator Associate (AZ-104)
• Microsoft Azure Solutions Architect Expert (AZ-305)
• Microsoft Azure DevOps Engineer Expert (AZ-400)
• Microsoft Azure Security Engineer Associate (AZ-500)
• Terraform Associate or other IaC-related certification
• FinOps Practitioner
• ITIL 4 Foundation

Our People

Our people are what makes Exponential-e Group the company it is today. This year's employee survey highlighted that 81% of employees who took the survey, would recommend a friend to work for our organisation.

Learning and development are fundamental parts of daily life at Exponential-e. From their first day at the company, everyone is provided ample opportunities to develop their skills and broaden their horizons, with our own L&D team running a range of bespoke courses, based on the latest innovations and challenges across the digital landscape.

Exponential-e Group is committed to providing equal opportunities in employment and treating all employees with respect and dignity. The company respects and values the diversity of its staff, striving to maintain an environment where there is opportunity for everyone to feel valued, their talents to be utilised and for both personal and organisational aspirations to be met. Every employee plays a vital role in helping to create an inclusive working environment by understanding and harnessing difference in a positive way.