The Infrastructure team resides within the innovative and progressive Digital and Technology Directorate and is embedded in a major and exciting three year legacy displacement programme. The directorate is a welcoming group of over 100 multidisciplinary professionals, all focused on building, delivering and supporting secure, modern and efficient digital and technology services. This role leads the infrastructure team with responsibility for the design, implementation, administration and support of infrastructure and digital solutions and services and the effective deployment of resources. About the Role We are looking for an accomplished Digital and Technology Infrastructure Services Manager to join us and lead a team of engineers and their workload. You'll mentor, coach and help develop the team as well as work-load manage business as usual with projects. This is a great opportunity for you to apply your broad skills across a range of systems and services and to provide technical leadership, working collaboratively with key stakeholders and external parties in supporting and working closely with Digital and Technology teams, security advisors and senior management to provide solutions design, expertise and assurance to projects and programmes. You will help develop and maintain Digital and Technology infrastructure and platform policies and procedures, and work with senior management to develop the cyber security strategy. SC-level Security Clearance or willingness to obtain SC clearance is mandatory for this role and requires that you have lived in the UK for the last 3 years. The length of required residency may depend on individual circumstances. About You We are looking for a self-motivated and enthusiastic senior manager who will play a major role in the delivery of Digital and Technology services, from legacy system improvements / replacements through to digital and IT transformation. You will work closely with the various Digital teams and the Cyber Security team to design, create and improve new and existing products and services and you will work with business users, delivery teams and suppliers to identify and resolve issues and user needs. You must have very good, broad experience and knowledge of working in a Digital and Technology support environment using a variety of tools to support the management and delivery of production services. You should have experience across all IT service delivery activities including service management, incident management, change management, release management, configuration management, continual service improvement and customer satisfaction as well as playing a role in ensuring the highest levels of operational service delivery. A key part of this role is core infrastructure lifecycle management, ensuring clear and effective roadmaps and taking responsibility for their upgrades or replacements as required. Aligned with this is working with partners to help deliver the service and contract management of these third parties, including support and maintenance contract renewals. The role incorporates budget responsibility for the infrastructure and associated services, working alongside Finance and Procurement colleagues on renewals and supplier performance management. In addition to the activities outlined above, you must have people management experience to lead a team of infrastructure engineers, delivering a range of IT services. Benefits • You will be based in a beautiful setting by the River Thames in Kew with staff parking and good transport links. • An opportunity to work a hybrid working pattern • A comprehensive benefits scheme including a generous Civil Service pension, a subsidised on-site coffee shop and restaurant, season ticket loans, on-site gym and clubs. • 25 days leave rising incrementally to 30 days after six years (plus 10.5 days public and privilege holidays each year) • Excellent training and development opportunities tailored to your role and an agreed development plan. • Influencing the strategic objectives and the opportunity to define, design and implement improvements. • An opportunity to use or learn a wide range of skills. This is a full time post. However, requests for part-time working, flexible working and job share will be considered, taking into account at all times the operational needs of the Department. A combination of onsite and home working is available and applicants should be able to regularly travel to our Kew site for a minimum of 60% of their work time. Application Process: Interviews: Interviews will be held onsite, no earlier than week commencing 4th May Applications: You will be asked to provide answers to 5 questions relating to the key requirements for the role, and to provide your work history. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please visit the Civil Service Careers website where you can find further information on the use of AI in the application guidance section. Sponsorship: We are unable to offer sponsorship for this role.
02/04/2026
Full time
The Infrastructure team resides within the innovative and progressive Digital and Technology Directorate and is embedded in a major and exciting three year legacy displacement programme. The directorate is a welcoming group of over 100 multidisciplinary professionals, all focused on building, delivering and supporting secure, modern and efficient digital and technology services. This role leads the infrastructure team with responsibility for the design, implementation, administration and support of infrastructure and digital solutions and services and the effective deployment of resources. About the Role We are looking for an accomplished Digital and Technology Infrastructure Services Manager to join us and lead a team of engineers and their workload. You'll mentor, coach and help develop the team as well as work-load manage business as usual with projects. This is a great opportunity for you to apply your broad skills across a range of systems and services and to provide technical leadership, working collaboratively with key stakeholders and external parties in supporting and working closely with Digital and Technology teams, security advisors and senior management to provide solutions design, expertise and assurance to projects and programmes. You will help develop and maintain Digital and Technology infrastructure and platform policies and procedures, and work with senior management to develop the cyber security strategy. SC-level Security Clearance or willingness to obtain SC clearance is mandatory for this role and requires that you have lived in the UK for the last 3 years. The length of required residency may depend on individual circumstances. About You We are looking for a self-motivated and enthusiastic senior manager who will play a major role in the delivery of Digital and Technology services, from legacy system improvements / replacements through to digital and IT transformation. You will work closely with the various Digital teams and the Cyber Security team to design, create and improve new and existing products and services and you will work with business users, delivery teams and suppliers to identify and resolve issues and user needs. You must have very good, broad experience and knowledge of working in a Digital and Technology support environment using a variety of tools to support the management and delivery of production services. You should have experience across all IT service delivery activities including service management, incident management, change management, release management, configuration management, continual service improvement and customer satisfaction as well as playing a role in ensuring the highest levels of operational service delivery. A key part of this role is core infrastructure lifecycle management, ensuring clear and effective roadmaps and taking responsibility for their upgrades or replacements as required. Aligned with this is working with partners to help deliver the service and contract management of these third parties, including support and maintenance contract renewals. The role incorporates budget responsibility for the infrastructure and associated services, working alongside Finance and Procurement colleagues on renewals and supplier performance management. In addition to the activities outlined above, you must have people management experience to lead a team of infrastructure engineers, delivering a range of IT services. Benefits • You will be based in a beautiful setting by the River Thames in Kew with staff parking and good transport links. • An opportunity to work a hybrid working pattern • A comprehensive benefits scheme including a generous Civil Service pension, a subsidised on-site coffee shop and restaurant, season ticket loans, on-site gym and clubs. • 25 days leave rising incrementally to 30 days after six years (plus 10.5 days public and privilege holidays each year) • Excellent training and development opportunities tailored to your role and an agreed development plan. • Influencing the strategic objectives and the opportunity to define, design and implement improvements. • An opportunity to use or learn a wide range of skills. This is a full time post. However, requests for part-time working, flexible working and job share will be considered, taking into account at all times the operational needs of the Department. A combination of onsite and home working is available and applicants should be able to regularly travel to our Kew site for a minimum of 60% of their work time. Application Process: Interviews: Interviews will be held onsite, no earlier than week commencing 4th May Applications: You will be asked to provide answers to 5 questions relating to the key requirements for the role, and to provide your work history. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please visit the Civil Service Careers website where you can find further information on the use of AI in the application guidance section. Sponsorship: We are unable to offer sponsorship for this role.
Cloud Engineer - Consultant / Senior Consultant Digital Excellence Hybrid UK Wide Locations: London, Manchester, Newcastle, Glasgow Type: Permanent (Hybrid Working) Salary: Consultant: £45,000 - £55,000 / Senior Consultant: £60,000 - £70,000 Shape the Future of Cloud Engineering We're looking for skilled Cloud Engineers to join a growing Digital Excellence practice delivering impactful transformation programmes across multiple industries. This role has a strong focus on Microsoft Azure and Google Cloud Platform (GCP) , helping organisations modernise and scale their cloud environments using cutting-edge DevOps practices. Your Role As a Cloud Engineer, you'll work in collaborative, cross-functional teams to design, build, and optimise cloud-native platforms. Key responsibilities: Design, build, and maintain cloud infrastructure (primarily Azure and GCP) Develop and manage CI/CD pipelines and automation Implement monitoring, alerting, and performance optimisation Ensure security, compliance, and system reliability Troubleshoot production issues and provide operational support Collaborate with architects, developers, and stakeholders Champion DevOps culture and best practices Mentor team members and support capability development Core technologies: Azure GCP Kubernetes Docker Terraform Git Jenkins GitHub/GitLab Monitoring: Grafana Dynatrace Cloud-native tools What You'll Also Be Involved In Supporting client engagements, proposals, and bids Contributing to internal innovation and thought leadership Developing new propositions and services Gaining certifications and expanding your cloud expertise About You Essential: Active SC Clearance (or eligible to obtain it) Strong experience with Azure and/or GCP (AWS experience is beneficial but not essential) Solid understanding of DevOps principles and practices Experience designing and implementing CI/CD pipelines (e.g. Jenkins, GitHub Actions, GitLab CI) Hands-on experience with Terraform, Docker, and Kubernetes Experience with monitoring and alerting tools (e.g. Grafana, Dynatrace) Scripting experience (e.g. Bash/Shell) Experience using version control tools (Git, GitHub, GitLab) Experience working in Agile environments Strong communication and stakeholder engagement skills Desirable: Experience with configuration management tools (Ansible, Puppet, Chef, Packer) Exposure to testing tools (Selenium, Cucumber) Experience supporting modern application stacks (Java, Node.js, SQL/NoSQL)
16/04/2026
Full time
Cloud Engineer - Consultant / Senior Consultant Digital Excellence Hybrid UK Wide Locations: London, Manchester, Newcastle, Glasgow Type: Permanent (Hybrid Working) Salary: Consultant: £45,000 - £55,000 / Senior Consultant: £60,000 - £70,000 Shape the Future of Cloud Engineering We're looking for skilled Cloud Engineers to join a growing Digital Excellence practice delivering impactful transformation programmes across multiple industries. This role has a strong focus on Microsoft Azure and Google Cloud Platform (GCP) , helping organisations modernise and scale their cloud environments using cutting-edge DevOps practices. Your Role As a Cloud Engineer, you'll work in collaborative, cross-functional teams to design, build, and optimise cloud-native platforms. Key responsibilities: Design, build, and maintain cloud infrastructure (primarily Azure and GCP) Develop and manage CI/CD pipelines and automation Implement monitoring, alerting, and performance optimisation Ensure security, compliance, and system reliability Troubleshoot production issues and provide operational support Collaborate with architects, developers, and stakeholders Champion DevOps culture and best practices Mentor team members and support capability development Core technologies: Azure GCP Kubernetes Docker Terraform Git Jenkins GitHub/GitLab Monitoring: Grafana Dynatrace Cloud-native tools What You'll Also Be Involved In Supporting client engagements, proposals, and bids Contributing to internal innovation and thought leadership Developing new propositions and services Gaining certifications and expanding your cloud expertise About You Essential: Active SC Clearance (or eligible to obtain it) Strong experience with Azure and/or GCP (AWS experience is beneficial but not essential) Solid understanding of DevOps principles and practices Experience designing and implementing CI/CD pipelines (e.g. Jenkins, GitHub Actions, GitLab CI) Hands-on experience with Terraform, Docker, and Kubernetes Experience with monitoring and alerting tools (e.g. Grafana, Dynatrace) Scripting experience (e.g. Bash/Shell) Experience using version control tools (Git, GitHub, GitLab) Experience working in Agile environments Strong communication and stakeholder engagement skills Desirable: Experience with configuration management tools (Ansible, Puppet, Chef, Packer) Exposure to testing tools (Selenium, Cucumber) Experience supporting modern application stacks (Java, Node.js, SQL/NoSQL)
Job Title: Business Development Manager - IT & Cyber Security Location: Leeds / Hybrid (2 to 3 days a week in the office) Salary: up to £50,000 Base + OTE up to £90,000 Industry: IT MSP - Cyber Security and Digital Transformation The Opportunity Perfect Path Recruitment is proud to partner with a premier UK based Managed Service Provider currently undergoing an exciting phase of growth. With over 25 years of heritage in Cloud, Connectivity, and Infrastructure, our client has solidified its reputation as a leading independent expert in the technology space. We are seeking an experienced IT MSP Business Development Manager to join their sales team. This is a senior strategic sales role focused on hunting and closing net new mid-market and enterprise level accounts. If you are a sophisticated hunter who thrives on navigating C-suite relationships and architecting multiyear digital transformation and security agreements, this is the career defining move you have been looking for. What You Will Do As a senior leader in the sales function, you will own the end-to-end pursuit of high value strategic prospects. Strategic Acquisition: Identify and penetrate high value enterprise accounts by developing bespoke market entry strategies to win net new business. Executive Influence: Lead outreach to C level executives while acting as a trusted advisor on risk management, compliance, and emerging cyber threats. Solution Design: Collaborate with in house Sales Engineers and Security Specialists to craft tailored managed services and professional services proposals. Complex Negotiations: Lead the commercial structuring of large scale multi year contracts while navigating procurement and legal frameworks with finesse. White space opportunities: A real benefit of working with a large group is the access to a diverse portfolio of accounts that you can leverage to identify new opportunities within Cyber solutions. Collaborative Growth: Work across departments including Security, Cloud, Infrastructure, and Telecoms to deliver comprehensive technology value to your prospects. What We Are Looking For Our client values emotional intelligence and authentic connection as much as technical prowess. Essential Criteria: Proven Track Record: Extensive experience as a Senior Account Executive or BDM within the IT sector specifically targeting Mid-Market or Enterprise level customers. Cyber Security Expertise: A deep understanding of the security landscape and the ability to articulate complex solutions to non-technical stakeholders. C Suite Success: Demonstrable experience in building relationships and closing deals at the board level. Vendor Partnership: Experience leveraging vendor relationships to accelerate sales cycles. Our client works closely with industry leaders including Barracuda, Arctic Wolf, KnowBe4, and BullWall. Mobility: A full UK driving license and a willingness to prioritize face to face client engagement. Desirable: Relevant industry certifications or qualifications. Strong proficiency in CRM management and Microsoft Office Suite. Why Join This Team? Our client is not just another MSP. They are an award winning workplace that prioritizes culture, trust, and collaboration. Financial Reward: Base salary of up to £50,000 with a lucrative OTE of £90,000 and a company shares scheme after 12 months of employment. Wellness and Balance: Hybrid working model, 25 days holiday plus Bank Holidays plus your Birthday off, and a comprehensive health club and wellbeing scheme. Protection: Private medical insurance, life assurance, and an employer matched pension. Professional Growth: Access to a dedicated Technical Training Academy and E learning platforms to keep your skills sharp. Are you ready to represent a market leader and shape the future of cyber security & digital transformation? Apply today via Perfect Path Recruitment for a confidential discussion about how this role aligns with your career goals.
16/04/2026
Full time
Job Title: Business Development Manager - IT & Cyber Security Location: Leeds / Hybrid (2 to 3 days a week in the office) Salary: up to £50,000 Base + OTE up to £90,000 Industry: IT MSP - Cyber Security and Digital Transformation The Opportunity Perfect Path Recruitment is proud to partner with a premier UK based Managed Service Provider currently undergoing an exciting phase of growth. With over 25 years of heritage in Cloud, Connectivity, and Infrastructure, our client has solidified its reputation as a leading independent expert in the technology space. We are seeking an experienced IT MSP Business Development Manager to join their sales team. This is a senior strategic sales role focused on hunting and closing net new mid-market and enterprise level accounts. If you are a sophisticated hunter who thrives on navigating C-suite relationships and architecting multiyear digital transformation and security agreements, this is the career defining move you have been looking for. What You Will Do As a senior leader in the sales function, you will own the end-to-end pursuit of high value strategic prospects. Strategic Acquisition: Identify and penetrate high value enterprise accounts by developing bespoke market entry strategies to win net new business. Executive Influence: Lead outreach to C level executives while acting as a trusted advisor on risk management, compliance, and emerging cyber threats. Solution Design: Collaborate with in house Sales Engineers and Security Specialists to craft tailored managed services and professional services proposals. Complex Negotiations: Lead the commercial structuring of large scale multi year contracts while navigating procurement and legal frameworks with finesse. White space opportunities: A real benefit of working with a large group is the access to a diverse portfolio of accounts that you can leverage to identify new opportunities within Cyber solutions. Collaborative Growth: Work across departments including Security, Cloud, Infrastructure, and Telecoms to deliver comprehensive technology value to your prospects. What We Are Looking For Our client values emotional intelligence and authentic connection as much as technical prowess. Essential Criteria: Proven Track Record: Extensive experience as a Senior Account Executive or BDM within the IT sector specifically targeting Mid-Market or Enterprise level customers. Cyber Security Expertise: A deep understanding of the security landscape and the ability to articulate complex solutions to non-technical stakeholders. C Suite Success: Demonstrable experience in building relationships and closing deals at the board level. Vendor Partnership: Experience leveraging vendor relationships to accelerate sales cycles. Our client works closely with industry leaders including Barracuda, Arctic Wolf, KnowBe4, and BullWall. Mobility: A full UK driving license and a willingness to prioritize face to face client engagement. Desirable: Relevant industry certifications or qualifications. Strong proficiency in CRM management and Microsoft Office Suite. Why Join This Team? Our client is not just another MSP. They are an award winning workplace that prioritizes culture, trust, and collaboration. Financial Reward: Base salary of up to £50,000 with a lucrative OTE of £90,000 and a company shares scheme after 12 months of employment. Wellness and Balance: Hybrid working model, 25 days holiday plus Bank Holidays plus your Birthday off, and a comprehensive health club and wellbeing scheme. Protection: Private medical insurance, life assurance, and an employer matched pension. Professional Growth: Access to a dedicated Technical Training Academy and E learning platforms to keep your skills sharp. Are you ready to represent a market leader and shape the future of cyber security & digital transformation? Apply today via Perfect Path Recruitment for a confidential discussion about how this role aligns with your career goals.
Chief Technology Officer Location: Hybrid/Office based in London EC4R Salary: £170,000+ and 20% performance-related bonus + Excellent Benefits! Contract Type: Full Time, Permanent What We Can Offer You: 30 Days Annual Leave, 20% share package, Additional Holiday Purchase, Hybrid Working, Life Assurance, Vitality Private Healthcare, Subsidised Gym Memberships, Cycle to Work Scheme, Discount Vouchers and Access to Wellbeing Resources Why Do We Want You We are seeking a bold, visionary, and hands-on Chief Technology Officer to lead Wilmington Plc s technology strategy at a defining moment in our journey. Wilmington is undergoing a significant evolution, repositioning itself as a RegTech Business Services platform. Technology is no longer a support function, it is the engine that will drive our growth, differentiation, and long-term success. This role exists because we are serious about transformation. As CTO, you will play a central role in shaping how Wilmington looks, operates, and competes in the future. You will unite platforms, people, data, and products into a coherent, scalable, and future-ready technology ecosystem that enables innovation at pace. This is a rare opportunity to leave a lasting legacy: architecting a modern technology landscape, embedding AI at scale, and leading change across an acquisitive, ambitious business. Please note: To complete your application, you will be redirected to Wilmington Plc s career site. At Wilmington Plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked apply ! Job Purpose, Tasks and Responsibilities Reporting directly to the CEO, the CTO is accountable for defining and delivering Wilmington s technology vision, ensuring it underpins our strategic ambitions and accelerates transformation across the group. You will operate as a trusted executive leader, shaping corporate strategy, guiding investment decisions, and ensuring technology enables innovation, scalability, and sustainable growth. This role blends strategic leadership with hands-on influence, setting direction while ensuring delivery excellence. You will be responsible for: Leading the delivery of a modern, composable architecture across proprietary platforms, cloud infrastructure (AWS, Azure, GCP), CI/CD pipelines, and core business systems such as Salesforce Ensuring technology scalability and integration capability to support ongoing acquisitions and rapid business growth Building, inspiring, and leading a high-performing, future-focused technology function spanning Engineering, Architecture, Data, and Systems Embedding a culture of technical excellence, learning, accountability, and continuous improvement Championing Agile and product-led delivery models that drive measurable business outcomes Defining and executing an ambitious AI strategy, unlocking value from LLMs and emerging technologies while ensuring governance, ethics, and IP protection Designing and overseeing an internal AI operations platform that integrates enterprise systems, automation workflows, and data assets Establishing robust AI governance frameworks aligned with regulatory expectations and industry best practice Driving AI-assisted development approaches to significantly enhance productivity, quality, and speed-to-market Managing strategic technology partnerships and vendors to maximise value, innovation, and performance Setting enterprise-wide technical standards to ensure consistency, resilience, and long-term sustainability Improving operational efficiency, availability, and performance across infrastructure and services Supporting strategic planning, financial oversight, and investment business cases at executive level Leading technology input into product and platform roadmaps aligned to business-unit priorities Acting as a visible, credible technology leader both internally and externally, representing Wilmington s vision and capability What s the Best Thing About This Role You will define and deliver the technology vision for a business in the midst of meaningful, purposeful transformation. With strong board-level sponsorship and a broad mandate for change, this role offers genuine freedom to innovate. You will shape how Wilmington competes in an increasingly AI-driven and regulated world building platforms, products, and capabilities that truly differentiate us and create long-term value. What s the Most Challenging Thing About This Role The challenge lies in balancing ambition with pragmatism. You will need to unlock innovation and transformation while maximising the value of existing platforms, teams, and investments. At the same time, you will be navigating rapid technological change (particularly in AI) while maintaining stability, governance, and trust across a complex and regulated environment. What We re Looking For To be successful in this role, you must have / be: Deep expertise in cloud architecture (AWS, Azure, or GCP), including large-scale, resilient system design and frameworks such as Well-Architected, with the ability to clearly communicate complex concepts to non-technical stakeholders Strong experience in Enterprise Architecture, solution design, and delivering complex technology transformations at scale Proven capability in modern engineering practices, including containerisation, CI/CD pipelines, Agile delivery, and code quality tooling Strong understanding of data platforms, visualisation, and product management principles, translating market and technology trends into compelling roadmaps Experience with CRM platforms (Salesforce and/or Dynamics 365), e-learning platforms, and data-led or information services environments Demonstrable success leading M&A technology integration, from due diligence through to post-acquisition execution Strong research orientation with a passion for identifying, assessing, and embedding emerging technologies Extensive experience (10+ years) in senior technology leadership roles within digitally enabled, platform-driven, or media-led environments Hands-on experience with AI and LLM platforms (e.g. Claude, GPT), including an understanding of capabilities, trade-offs, and enterprise adoption Working knowledge of Model Context Protocol (MCP) and agentic AI architectures, with experience integrating AI securely and at scale Practical experience in enterprise AI governance, prompt engineering, and deployment approaches (including RAG, fine-tuning considerations, and risk mitigation) Experience leveraging AI-assisted development tools (e.g. GitHub Copilot, Claude Code) to materially improve engineering productivity and delivery outcomes We know it s not a skill, but the successful candidate must have permission to work in the role s location by the start of their employment. About Us Wilmington plc is a dynamic and expanding group of companies with a shared purpose turning knowledge into advantage. We provide trusted information, training, and insight to professional markets across Risk & Compliance, Finance, Legal, and Insight sectors. Our businesses empower organisations and professionals to perform better by providing high-quality, relevant, and reliable knowledge. We collaborate across the group, share success, and focus relentlessly on delivering value to our customers. Join us and do Work That Means Something At Wilmington plc, we help global customers do the right business in the right way providing the data, insights, and education they need to navigate an increasingly complex GRC landscape. When you join us, you won t just shape a company s technology future you ll make a meaningful impact for our customers. We offer flexible hybrid working, strong development opportunities, and an environment where leadership, innovation, and purpose go hand in hand. Whether you re seeking your next defining role or ready to lead change at scale, this is work with meaning. Join us and make a real difference. Click on APPLY today!
16/04/2026
Full time
Chief Technology Officer Location: Hybrid/Office based in London EC4R Salary: £170,000+ and 20% performance-related bonus + Excellent Benefits! Contract Type: Full Time, Permanent What We Can Offer You: 30 Days Annual Leave, 20% share package, Additional Holiday Purchase, Hybrid Working, Life Assurance, Vitality Private Healthcare, Subsidised Gym Memberships, Cycle to Work Scheme, Discount Vouchers and Access to Wellbeing Resources Why Do We Want You We are seeking a bold, visionary, and hands-on Chief Technology Officer to lead Wilmington Plc s technology strategy at a defining moment in our journey. Wilmington is undergoing a significant evolution, repositioning itself as a RegTech Business Services platform. Technology is no longer a support function, it is the engine that will drive our growth, differentiation, and long-term success. This role exists because we are serious about transformation. As CTO, you will play a central role in shaping how Wilmington looks, operates, and competes in the future. You will unite platforms, people, data, and products into a coherent, scalable, and future-ready technology ecosystem that enables innovation at pace. This is a rare opportunity to leave a lasting legacy: architecting a modern technology landscape, embedding AI at scale, and leading change across an acquisitive, ambitious business. Please note: To complete your application, you will be redirected to Wilmington Plc s career site. At Wilmington Plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked apply ! Job Purpose, Tasks and Responsibilities Reporting directly to the CEO, the CTO is accountable for defining and delivering Wilmington s technology vision, ensuring it underpins our strategic ambitions and accelerates transformation across the group. You will operate as a trusted executive leader, shaping corporate strategy, guiding investment decisions, and ensuring technology enables innovation, scalability, and sustainable growth. This role blends strategic leadership with hands-on influence, setting direction while ensuring delivery excellence. You will be responsible for: Leading the delivery of a modern, composable architecture across proprietary platforms, cloud infrastructure (AWS, Azure, GCP), CI/CD pipelines, and core business systems such as Salesforce Ensuring technology scalability and integration capability to support ongoing acquisitions and rapid business growth Building, inspiring, and leading a high-performing, future-focused technology function spanning Engineering, Architecture, Data, and Systems Embedding a culture of technical excellence, learning, accountability, and continuous improvement Championing Agile and product-led delivery models that drive measurable business outcomes Defining and executing an ambitious AI strategy, unlocking value from LLMs and emerging technologies while ensuring governance, ethics, and IP protection Designing and overseeing an internal AI operations platform that integrates enterprise systems, automation workflows, and data assets Establishing robust AI governance frameworks aligned with regulatory expectations and industry best practice Driving AI-assisted development approaches to significantly enhance productivity, quality, and speed-to-market Managing strategic technology partnerships and vendors to maximise value, innovation, and performance Setting enterprise-wide technical standards to ensure consistency, resilience, and long-term sustainability Improving operational efficiency, availability, and performance across infrastructure and services Supporting strategic planning, financial oversight, and investment business cases at executive level Leading technology input into product and platform roadmaps aligned to business-unit priorities Acting as a visible, credible technology leader both internally and externally, representing Wilmington s vision and capability What s the Best Thing About This Role You will define and deliver the technology vision for a business in the midst of meaningful, purposeful transformation. With strong board-level sponsorship and a broad mandate for change, this role offers genuine freedom to innovate. You will shape how Wilmington competes in an increasingly AI-driven and regulated world building platforms, products, and capabilities that truly differentiate us and create long-term value. What s the Most Challenging Thing About This Role The challenge lies in balancing ambition with pragmatism. You will need to unlock innovation and transformation while maximising the value of existing platforms, teams, and investments. At the same time, you will be navigating rapid technological change (particularly in AI) while maintaining stability, governance, and trust across a complex and regulated environment. What We re Looking For To be successful in this role, you must have / be: Deep expertise in cloud architecture (AWS, Azure, or GCP), including large-scale, resilient system design and frameworks such as Well-Architected, with the ability to clearly communicate complex concepts to non-technical stakeholders Strong experience in Enterprise Architecture, solution design, and delivering complex technology transformations at scale Proven capability in modern engineering practices, including containerisation, CI/CD pipelines, Agile delivery, and code quality tooling Strong understanding of data platforms, visualisation, and product management principles, translating market and technology trends into compelling roadmaps Experience with CRM platforms (Salesforce and/or Dynamics 365), e-learning platforms, and data-led or information services environments Demonstrable success leading M&A technology integration, from due diligence through to post-acquisition execution Strong research orientation with a passion for identifying, assessing, and embedding emerging technologies Extensive experience (10+ years) in senior technology leadership roles within digitally enabled, platform-driven, or media-led environments Hands-on experience with AI and LLM platforms (e.g. Claude, GPT), including an understanding of capabilities, trade-offs, and enterprise adoption Working knowledge of Model Context Protocol (MCP) and agentic AI architectures, with experience integrating AI securely and at scale Practical experience in enterprise AI governance, prompt engineering, and deployment approaches (including RAG, fine-tuning considerations, and risk mitigation) Experience leveraging AI-assisted development tools (e.g. GitHub Copilot, Claude Code) to materially improve engineering productivity and delivery outcomes We know it s not a skill, but the successful candidate must have permission to work in the role s location by the start of their employment. About Us Wilmington plc is a dynamic and expanding group of companies with a shared purpose turning knowledge into advantage. We provide trusted information, training, and insight to professional markets across Risk & Compliance, Finance, Legal, and Insight sectors. Our businesses empower organisations and professionals to perform better by providing high-quality, relevant, and reliable knowledge. We collaborate across the group, share success, and focus relentlessly on delivering value to our customers. Join us and do Work That Means Something At Wilmington plc, we help global customers do the right business in the right way providing the data, insights, and education they need to navigate an increasingly complex GRC landscape. When you join us, you won t just shape a company s technology future you ll make a meaningful impact for our customers. We offer flexible hybrid working, strong development opportunities, and an environment where leadership, innovation, and purpose go hand in hand. Whether you re seeking your next defining role or ready to lead change at scale, this is work with meaning. Join us and make a real difference. Click on APPLY today!
ServiceNow Architect Salary: 90,000 - 100,000 + Bens, Perks, Healthcare options, Pension Location: Manchester (UK wide 2-3days onsite) About the Role We're seeking an experienced ServiceNow Architect who is passionate about designing scalable, high-quality solutions that improve business processes and user experience. This role combines strategic solution design with hands-on delivery, working closely with technology teams, automation specialists, and client stakeholders. You'll play a key role in transforming customer platforms while helping shape the future technical direction of ServiceNow implementations. Hybrid working model: This role offers a flexible blend of office, client site, and home working (not fully remote). Your Role As a senior member of the ServiceNow team, you'll be responsible for shaping architecture standards and ensuring delivery excellence. You will: Work closely with stakeholders to gather business requirements and translate them into technical designs Lead the architecture and solution design of ServiceNow implementations, including custom applications and integrations Oversee configuration and customisation across ServiceNow modules such as ITSM, ITOM, HRSD and others Maintain platform architecture standards to ensure consistency, scalability and best-practice adoption Provide technical leadership and mentorship to ServiceNow developers Stay up to date with ServiceNow releases and platform enhancements to drive continuous improvement Your Skills and Experience You'll bring: Strong experience in ServiceNow development and solution architecture Proven track record designing and delivering ServiceNow solutions across multiple modules Proficiency in JavaScript, HTML and CSS ServiceNow CAD and CIS certifications (preferred), or equivalent hands-on experience Excellent communication skills with the ability to engage both technical and non-technical stakeholders Security Clearance Requirements This role requires Security Check (SC) clearance. Applicants must have lived continuously in the UK for the past five years and meet additional clearance requirements. Some roles may require sole UK nationality. Eligibility will be assessed throughout the recruitment process. What's in It for You? You'll join a forward-thinking organisation focused on innovation, wellbeing, and career progression. Support for mental health and wellbeing Opportunities to work on high-impact digital transformation projects Exposure to diverse industries and technologies Strong focus on professional development and certification pathways You'll help deliver technology solutions that create lasting value.
16/04/2026
Full time
ServiceNow Architect Salary: 90,000 - 100,000 + Bens, Perks, Healthcare options, Pension Location: Manchester (UK wide 2-3days onsite) About the Role We're seeking an experienced ServiceNow Architect who is passionate about designing scalable, high-quality solutions that improve business processes and user experience. This role combines strategic solution design with hands-on delivery, working closely with technology teams, automation specialists, and client stakeholders. You'll play a key role in transforming customer platforms while helping shape the future technical direction of ServiceNow implementations. Hybrid working model: This role offers a flexible blend of office, client site, and home working (not fully remote). Your Role As a senior member of the ServiceNow team, you'll be responsible for shaping architecture standards and ensuring delivery excellence. You will: Work closely with stakeholders to gather business requirements and translate them into technical designs Lead the architecture and solution design of ServiceNow implementations, including custom applications and integrations Oversee configuration and customisation across ServiceNow modules such as ITSM, ITOM, HRSD and others Maintain platform architecture standards to ensure consistency, scalability and best-practice adoption Provide technical leadership and mentorship to ServiceNow developers Stay up to date with ServiceNow releases and platform enhancements to drive continuous improvement Your Skills and Experience You'll bring: Strong experience in ServiceNow development and solution architecture Proven track record designing and delivering ServiceNow solutions across multiple modules Proficiency in JavaScript, HTML and CSS ServiceNow CAD and CIS certifications (preferred), or equivalent hands-on experience Excellent communication skills with the ability to engage both technical and non-technical stakeholders Security Clearance Requirements This role requires Security Check (SC) clearance. Applicants must have lived continuously in the UK for the past five years and meet additional clearance requirements. Some roles may require sole UK nationality. Eligibility will be assessed throughout the recruitment process. What's in It for You? You'll join a forward-thinking organisation focused on innovation, wellbeing, and career progression. Support for mental health and wellbeing Opportunities to work on high-impact digital transformation projects Exposure to diverse industries and technologies Strong focus on professional development and certification pathways You'll help deliver technology solutions that create lasting value.
AI SOLUTION CONSULTANT Working as part of a small technical team and reporting to the Head of Digital Design and Delivery, this role is responsible for the design and implementation of AI-enabled solutions using Microsoft Copilot, Copilot Studio and Azure AI services. The role will support the needs of Professional Services and student-facing teams across the University by delivering practical, value-driven AI tools that enhance operational efficiency, service quality and user experience. The role will work closely with business stakeholders to co-design AI solutions, define requirements, and translate these into robust, scalable implementations. This includes building generative AI agents, automations, natural-language analytics tools, and Copilot-based workflows that meet specific operational challenges across various professional services teams. Additional responsibilities include supporting testing, providing expert advice regarding AI and ensuring solutions are delivered to a high standard in alignment with the University's strategic aims. Working with stakeholders to review a set of use cases and identify cases that delivery the best return on investment. Working with operational teams to refine requirements and design AI implementations to ensure they align with business needs. Creating prototypes and proofs-of-concept to assess feasibility and business value. Using technologies such as Copilot Studio, Copilot for M365 and Azure AI/Foundry in collaboration with stakeholders to help implement solutions. Supporting testing activities to ensure deliverables meet required quality standards. Assisting team members with troubleshooting AI or automation issues. Creating reusable AI documentation and components such as prompt libraries, playbooks and blueprints. The role is expected to take a structured and proactive approach to their work, balancing immediate priorities with longer-term planning for change initiatives. This includes effective time and resource management. The role will contribute their technical expertise and business insight to collaborative work across IT Services. A strong understanding of Microsoft platforms and their practical applications is essential to support solution design and delivery. The role will work closely with the wider team to identify and develop practical, value-driven solutions that deliver measurable improvements aligned with the University's strategic objectives. The role will engage with a broad range of stakeholders across the University. They will support the implementation of new solutions that meet stakeholder needs, ensuring alignment with institutional policies and compatibility with existing systems. The duties listed are not exhaustive and may be varied from time to time as dictated by the changing needs of the University. The role will be expected to undertake other duties as appropriate and as requested by their manager. The role may be required to work at any of the locations at which the business of Royal Holloway is conducted. Experience designing and implementing enterprise AI solutions that deliver either productivity enhancements or user experience improvements in multiple organisations using Microsoft technologies Relevant and recent AI related qualifications and/or certifications Expert in delivering, configuring and integrating Microsoft Copilot, Copilot Studio, Power Platform or Azure AI services. Ability to design, develop and implement AI-enabled solutions in enterprise environments. Hands-on skills building conversational agents, bots, automations or natural-language data tools. Strong ability to communicate and translate complex AI concepts into simple language for both technical and non-technical stakeholders. Ability to write clear, technical and non-technical documentation and creating training materials to support solution delivery and knowledge sharing. experience working within the software development lifecycle including awareness of ITIL and Agile development methodologies and frameworks. Experience working within a large organisation to help lead an AI portfolio of work across multiple delivery streams.
16/04/2026
Contractor
AI SOLUTION CONSULTANT Working as part of a small technical team and reporting to the Head of Digital Design and Delivery, this role is responsible for the design and implementation of AI-enabled solutions using Microsoft Copilot, Copilot Studio and Azure AI services. The role will support the needs of Professional Services and student-facing teams across the University by delivering practical, value-driven AI tools that enhance operational efficiency, service quality and user experience. The role will work closely with business stakeholders to co-design AI solutions, define requirements, and translate these into robust, scalable implementations. This includes building generative AI agents, automations, natural-language analytics tools, and Copilot-based workflows that meet specific operational challenges across various professional services teams. Additional responsibilities include supporting testing, providing expert advice regarding AI and ensuring solutions are delivered to a high standard in alignment with the University's strategic aims. Working with stakeholders to review a set of use cases and identify cases that delivery the best return on investment. Working with operational teams to refine requirements and design AI implementations to ensure they align with business needs. Creating prototypes and proofs-of-concept to assess feasibility and business value. Using technologies such as Copilot Studio, Copilot for M365 and Azure AI/Foundry in collaboration with stakeholders to help implement solutions. Supporting testing activities to ensure deliverables meet required quality standards. Assisting team members with troubleshooting AI or automation issues. Creating reusable AI documentation and components such as prompt libraries, playbooks and blueprints. The role is expected to take a structured and proactive approach to their work, balancing immediate priorities with longer-term planning for change initiatives. This includes effective time and resource management. The role will contribute their technical expertise and business insight to collaborative work across IT Services. A strong understanding of Microsoft platforms and their practical applications is essential to support solution design and delivery. The role will work closely with the wider team to identify and develop practical, value-driven solutions that deliver measurable improvements aligned with the University's strategic objectives. The role will engage with a broad range of stakeholders across the University. They will support the implementation of new solutions that meet stakeholder needs, ensuring alignment with institutional policies and compatibility with existing systems. The duties listed are not exhaustive and may be varied from time to time as dictated by the changing needs of the University. The role will be expected to undertake other duties as appropriate and as requested by their manager. The role may be required to work at any of the locations at which the business of Royal Holloway is conducted. Experience designing and implementing enterprise AI solutions that deliver either productivity enhancements or user experience improvements in multiple organisations using Microsoft technologies Relevant and recent AI related qualifications and/or certifications Expert in delivering, configuring and integrating Microsoft Copilot, Copilot Studio, Power Platform or Azure AI services. Ability to design, develop and implement AI-enabled solutions in enterprise environments. Hands-on skills building conversational agents, bots, automations or natural-language data tools. Strong ability to communicate and translate complex AI concepts into simple language for both technical and non-technical stakeholders. Ability to write clear, technical and non-technical documentation and creating training materials to support solution delivery and knowledge sharing. experience working within the software development lifecycle including awareness of ITIL and Agile development methodologies and frameworks. Experience working within a large organisation to help lead an AI portfolio of work across multiple delivery streams.
Security Solutions Architect -Home-Based 54 + 6k car allowance About Us Our client is an Independent Security Systems Integrator, with expertise built over four decades delivering security solutions for high-security, public space, transport, and infrastructure projects throughout the UK and Ireland. Job Description This role will be responsible for defining designs and solution architectures that are robust, cost-effective and are tailored to ensure the utmost value to our customers. A key element of the role is ensuring the design remains truly customer focused, fit for purpose and in line with standards and policies. The principal responsibility of the technical team is to ensure a high quality of technical and commercial input during the bidding process and the smooth transition from design to project delivery. A deep understanding of customer requirements during the design stage is clearly captured, documented, and delivered upon through design, delivery and supporting the transition to service support. Key Responsibilities Prepare commercially compelling designs that wherever possible are compliant to agreed customer requirements or specifications. Pivotal in the production of creative written propositions that succinctly define our offering and where we add value to customer operations. Work collaboratively with Sales, Procurement, and the wider business to identify preferred technology and product sets. Perform site visits and conduct technical surveys whilst working with customers to gather preliminary information regarding design requirements. Provide a leading role in terms of technical support/input in relation to the compilation of tender submissions by liaising with the respective Bid Manager. Undertake design checks and endorse accordingly, prior to design submissions being issued to the client. Prepare, in accordance with the tender documentation and the proposed design, any necessary specifications and drawings for subcontractors and equipment suppliers to bid against. Prepare technical design and solution summaries for inclusion in written tender return/proposal. Liaise closely with Procurement to enable competitive costings to be sought from suppliers and sub-contractors for the equipment and services required. Perform other job-related duties as assigned. Skills & Personal Qualities Team player with a positive, flexible, can-do attitude and the ability to work well under pressure. Enjoys discovering and learning about the latest technology trends. A driven, motivated, self-developer with the ability to use own initiative. Able to assimilate new technical concepts and product information quickly and effectively to explain to others, especially to customers. Good commercial awareness, verbal communication skills, and attention to detail. Uses creativity to solve problems. Able to make technical information easy to understand. Detail-oriented with great time management, organisation, and the ability to work to deadlines. Able to support and inspire others to achieve goals through innovation, quality, and excellence. A flexible approach to work and the ability to adapt to change when necessary. Qualifications A high-level of competence in the design of Electronic Security Systems. A detailed understanding of CCTV (Analogue & IP), Access Control, Intruder Detection, Integrated Security Management Systems (including PSIM), Video Analytics and Wireless Transmission Technologies. An excellent understanding of digital communication infrastructure technologies, including TCP/IP, DNS, DHCP, wireless and LAN networking. An excellent understanding of IT infrastructure including Hardware, Software, Data Centre, and Storage Facilities. Able to evaluate and mitigate cyber security vulnerabilities within designs. A good understanding of virtualisation systems such as VMWare, Hyper-V, and HA. Have a good understanding of cloud services such as Amazon Web Services, Microsoft Azure, IBM Cloud. Excellent written skills to write technical proposals and responses to tender documents. Excellent interpersonal skills. Great customer-facing skills with the ability to assimilate customer feedback into winning propositions. Experience of using software packages: Visio, Excel, Word to intermediate or advanced level and design tools. E.g., JVSG. Have a detailed understanding of the UK security industry. E.g., Products, suppliers, market dynamics and competition. Have a general understanding of Electrical Installations and Civil works to support Security Infrastructure. A general understanding of other IT technologies such as Active Directory, Group Policy, SQL, Certificate Authority, Ai as a service, Predictive analytics etc. What We Offer We offer a range of benefits that help make our client a great place to work. Please note that benefits may vary depending on region and role. Remote & Hybrid Working Supported Flexible Working, Around Core Hours Health & Wellbeing Programme Life Assurance (4 x Annual Salary) 5% Matched Pension Scheme Carry Over Holidays (Up To 5) Reward & Recognition Programme Long Service Rewards Forward Assist Recruitment is operating as an employment agency. Forward Assist Recruitment is an Equal Opportunities employer; we welcome applicants from all backgrounds.
16/04/2026
Full time
Security Solutions Architect -Home-Based 54 + 6k car allowance About Us Our client is an Independent Security Systems Integrator, with expertise built over four decades delivering security solutions for high-security, public space, transport, and infrastructure projects throughout the UK and Ireland. Job Description This role will be responsible for defining designs and solution architectures that are robust, cost-effective and are tailored to ensure the utmost value to our customers. A key element of the role is ensuring the design remains truly customer focused, fit for purpose and in line with standards and policies. The principal responsibility of the technical team is to ensure a high quality of technical and commercial input during the bidding process and the smooth transition from design to project delivery. A deep understanding of customer requirements during the design stage is clearly captured, documented, and delivered upon through design, delivery and supporting the transition to service support. Key Responsibilities Prepare commercially compelling designs that wherever possible are compliant to agreed customer requirements or specifications. Pivotal in the production of creative written propositions that succinctly define our offering and where we add value to customer operations. Work collaboratively with Sales, Procurement, and the wider business to identify preferred technology and product sets. Perform site visits and conduct technical surveys whilst working with customers to gather preliminary information regarding design requirements. Provide a leading role in terms of technical support/input in relation to the compilation of tender submissions by liaising with the respective Bid Manager. Undertake design checks and endorse accordingly, prior to design submissions being issued to the client. Prepare, in accordance with the tender documentation and the proposed design, any necessary specifications and drawings for subcontractors and equipment suppliers to bid against. Prepare technical design and solution summaries for inclusion in written tender return/proposal. Liaise closely with Procurement to enable competitive costings to be sought from suppliers and sub-contractors for the equipment and services required. Perform other job-related duties as assigned. Skills & Personal Qualities Team player with a positive, flexible, can-do attitude and the ability to work well under pressure. Enjoys discovering and learning about the latest technology trends. A driven, motivated, self-developer with the ability to use own initiative. Able to assimilate new technical concepts and product information quickly and effectively to explain to others, especially to customers. Good commercial awareness, verbal communication skills, and attention to detail. Uses creativity to solve problems. Able to make technical information easy to understand. Detail-oriented with great time management, organisation, and the ability to work to deadlines. Able to support and inspire others to achieve goals through innovation, quality, and excellence. A flexible approach to work and the ability to adapt to change when necessary. Qualifications A high-level of competence in the design of Electronic Security Systems. A detailed understanding of CCTV (Analogue & IP), Access Control, Intruder Detection, Integrated Security Management Systems (including PSIM), Video Analytics and Wireless Transmission Technologies. An excellent understanding of digital communication infrastructure technologies, including TCP/IP, DNS, DHCP, wireless and LAN networking. An excellent understanding of IT infrastructure including Hardware, Software, Data Centre, and Storage Facilities. Able to evaluate and mitigate cyber security vulnerabilities within designs. A good understanding of virtualisation systems such as VMWare, Hyper-V, and HA. Have a good understanding of cloud services such as Amazon Web Services, Microsoft Azure, IBM Cloud. Excellent written skills to write technical proposals and responses to tender documents. Excellent interpersonal skills. Great customer-facing skills with the ability to assimilate customer feedback into winning propositions. Experience of using software packages: Visio, Excel, Word to intermediate or advanced level and design tools. E.g., JVSG. Have a detailed understanding of the UK security industry. E.g., Products, suppliers, market dynamics and competition. Have a general understanding of Electrical Installations and Civil works to support Security Infrastructure. A general understanding of other IT technologies such as Active Directory, Group Policy, SQL, Certificate Authority, Ai as a service, Predictive analytics etc. What We Offer We offer a range of benefits that help make our client a great place to work. Please note that benefits may vary depending on region and role. Remote & Hybrid Working Supported Flexible Working, Around Core Hours Health & Wellbeing Programme Life Assurance (4 x Annual Salary) 5% Matched Pension Scheme Carry Over Holidays (Up To 5) Reward & Recognition Programme Long Service Rewards Forward Assist Recruitment is operating as an employment agency. Forward Assist Recruitment is an Equal Opportunities employer; we welcome applicants from all backgrounds.
Must Haves: Experience translating user stories into efficiency gains in organisations using ChatGPT OR Claude OR Gemini OR Copilot. Experience using Copilot Studio to deliver solutions in more than one organisation. Needs excellent communications skills, written AND spoken - will be working directly with end users. Hybrid role - but only 2 days per month in office. Purpose of the Post Working as part of a small technical team and reporting to the Head of Digital Design and Delivery, this role is responsible for the design and implementation of AI-enabled solutions using Microsoft Copilot, Copilot Studio and Azure AI services. The role will support the needs of Professional Services and student-facing teams across the University by delivering practical, value-driven AI tools that enhance operational efficiency, service quality and user experience. The role will work closely with business stakeholders to co-design AI solutions, define requirements, and translate these into robust, scalable implementations. This includes building generative AI agents, automations, natural-language analytics tools, and Copilot-based workflows that meet specific operational challenges across various professional services teams. Additional responsibilities include supporting testing, providing expert advice regarding AI and ensuring solutions are delivered to a high standard in alignment with the University's strategic aims. Key Tasks Working with stakeholders to review a set of use cases and identify cases that delivery the best return on investment. Working with operational teams to refine requirements and design AI implementations to ensure they align with business needs. Creating prototypes and proofs-of-concept to assess feasibility and business value. Using technologies such as Copilot Studio, Copilot for M365 and Azure AI/Foundry in collaboration with stakeholders to help implement solutions. Supporting testing activities to ensure deliverables meet required quality standards. Assisting team members with troubleshooting AI or automation issues. Creating reusable AI documentation and components such as prompt libraries, playbooks and blueprints. Other Duties The role is expected to take a structured and proactive approach to their work, balancing immediate priorities with longer-term planning for change initiatives. This includes effective time and resource management. The role will contribute their technical expertise and business insight to collaborative work across IT Services. A strong understanding of Microsoft platforms and their practical applications is essential to support solution design and delivery. The role will work closely with the wider team to identify and develop practical, value-driven solutions that deliver measurable improvements aligned with the University's strategic objectives. The role will engage with a broad range of stakeholders across the University. They will support the implementation of new solutions that meet stakeholder needs, ensuring alignment with institutional policies and compatibility with existing systems. The duties listed are not exhaustive and may be varied from time to time as dictated by the changing needs of the University. The role will be expected to undertake other duties as appropriate and as requested by their manager. The role may be required to work at any of the locations at which the business of Royal Holloway is conducted. Our Values Advancing equity and inclusion is central to our identity as a University of Social Purpose, guided by our values of being Respectful, Innovative, Open, and Daring. We strive to build a fair and inclusive environment for all colleagues and students, where we challenge ourselves and others with integrity, and approach difference with understanding and kindness. Every member of our community is expected to treat others with dignity, work collaboratively across a wide range of backgrounds and perspectives, and contribute to a place where everyone can participate fully and feel valued. PERSON SPECIFICATION Details on the qualifications, experience, skills, knowledge, and abilities that are needed to fulfil this role are set out below. Job Title: AI Solutions Consultant Department: IT Services Essential Desirable Tested by Application Form/Interview/Test Knowledge, Education, Qualifications and Training Experience designing and implementing enterprise AI solutions that deliver either productivity enhancements or user experience improvements in multiple organisations using Microsoft technologies. X Application Form Relevant and recent AI related qualifications and/or certifications. X Application Form Skills and Abilities Expert in delivering, configuring and integrating Microsoft Copilot, Copilot Studio, Power Platform or Azure AI services. X Application Form Ability to design, develop and implement AI-enabled solutions in enterprise environments. X Application Form Hands-on skills building conversational agents, bots, automations or natural-language data tools. X Application Form Strong ability to communicate and translate complex AI concepts into simple language for both technical and non-technical stakeholders. X Interview Ability to write clear, technical and non-technical documentation and creating training materials to support solution delivery and knowledge sharing. X Interview Experience Experience gathering requirements, running workshops and translating business needs into technical specifications. X Interview Experience coaching or supporting colleagues on new technical capabilities. X Interview Experience working within the software development lifecycle including awareness of ITIL and Agile development methodologies and frameworks. X Interview Experience working within a large organisation to help lead an AI portfolio of work across multiple delivery streams.
16/04/2026
Contractor
Must Haves: Experience translating user stories into efficiency gains in organisations using ChatGPT OR Claude OR Gemini OR Copilot. Experience using Copilot Studio to deliver solutions in more than one organisation. Needs excellent communications skills, written AND spoken - will be working directly with end users. Hybrid role - but only 2 days per month in office. Purpose of the Post Working as part of a small technical team and reporting to the Head of Digital Design and Delivery, this role is responsible for the design and implementation of AI-enabled solutions using Microsoft Copilot, Copilot Studio and Azure AI services. The role will support the needs of Professional Services and student-facing teams across the University by delivering practical, value-driven AI tools that enhance operational efficiency, service quality and user experience. The role will work closely with business stakeholders to co-design AI solutions, define requirements, and translate these into robust, scalable implementations. This includes building generative AI agents, automations, natural-language analytics tools, and Copilot-based workflows that meet specific operational challenges across various professional services teams. Additional responsibilities include supporting testing, providing expert advice regarding AI and ensuring solutions are delivered to a high standard in alignment with the University's strategic aims. Key Tasks Working with stakeholders to review a set of use cases and identify cases that delivery the best return on investment. Working with operational teams to refine requirements and design AI implementations to ensure they align with business needs. Creating prototypes and proofs-of-concept to assess feasibility and business value. Using technologies such as Copilot Studio, Copilot for M365 and Azure AI/Foundry in collaboration with stakeholders to help implement solutions. Supporting testing activities to ensure deliverables meet required quality standards. Assisting team members with troubleshooting AI or automation issues. Creating reusable AI documentation and components such as prompt libraries, playbooks and blueprints. Other Duties The role is expected to take a structured and proactive approach to their work, balancing immediate priorities with longer-term planning for change initiatives. This includes effective time and resource management. The role will contribute their technical expertise and business insight to collaborative work across IT Services. A strong understanding of Microsoft platforms and their practical applications is essential to support solution design and delivery. The role will work closely with the wider team to identify and develop practical, value-driven solutions that deliver measurable improvements aligned with the University's strategic objectives. The role will engage with a broad range of stakeholders across the University. They will support the implementation of new solutions that meet stakeholder needs, ensuring alignment with institutional policies and compatibility with existing systems. The duties listed are not exhaustive and may be varied from time to time as dictated by the changing needs of the University. The role will be expected to undertake other duties as appropriate and as requested by their manager. The role may be required to work at any of the locations at which the business of Royal Holloway is conducted. Our Values Advancing equity and inclusion is central to our identity as a University of Social Purpose, guided by our values of being Respectful, Innovative, Open, and Daring. We strive to build a fair and inclusive environment for all colleagues and students, where we challenge ourselves and others with integrity, and approach difference with understanding and kindness. Every member of our community is expected to treat others with dignity, work collaboratively across a wide range of backgrounds and perspectives, and contribute to a place where everyone can participate fully and feel valued. PERSON SPECIFICATION Details on the qualifications, experience, skills, knowledge, and abilities that are needed to fulfil this role are set out below. Job Title: AI Solutions Consultant Department: IT Services Essential Desirable Tested by Application Form/Interview/Test Knowledge, Education, Qualifications and Training Experience designing and implementing enterprise AI solutions that deliver either productivity enhancements or user experience improvements in multiple organisations using Microsoft technologies. X Application Form Relevant and recent AI related qualifications and/or certifications. X Application Form Skills and Abilities Expert in delivering, configuring and integrating Microsoft Copilot, Copilot Studio, Power Platform or Azure AI services. X Application Form Ability to design, develop and implement AI-enabled solutions in enterprise environments. X Application Form Hands-on skills building conversational agents, bots, automations or natural-language data tools. X Application Form Strong ability to communicate and translate complex AI concepts into simple language for both technical and non-technical stakeholders. X Interview Ability to write clear, technical and non-technical documentation and creating training materials to support solution delivery and knowledge sharing. X Interview Experience Experience gathering requirements, running workshops and translating business needs into technical specifications. X Interview Experience coaching or supporting colleagues on new technical capabilities. X Interview Experience working within the software development lifecycle including awareness of ITIL and Agile development methodologies and frameworks. X Interview Experience working within a large organisation to help lead an AI portfolio of work across multiple delivery streams.
Are you an experienced Building Energy Management System (BEMS) Engineer looking to advance your career? Location: Manchester (UK) Overview: Join a leading consultancy and take your career to new heights. We re looking for a motivated and experienced BEMS Engineer to join our Building Services Design Practice. In this role, you ll have the opportunity to work on innovative projects across sectors such as Aviation, Defence, Education, Energy, and Transportation. With modern offices in Epsom and Manchester, you ll work in a collaborative environment with talented professionals who are dedicated to delivering high-quality, integrated engineering solutions. You ll have the chance to grow within a growing team with varied levels , offering clear pathways for progression in a supportive environment . The role offers flexibility with hybrid working and the opportunity to visit sites, conduct surveys , and develop strong report writing skills. Your Role: Design and implement BEMS strategies in line with building services. Prepare technical specifications, schematics, and points schedules. Work alongside MEP teams and collaborate with the Global Technology Centre. Conduct site surveys, inspections, and assist with commissioning BEMS installations. Provide expert advice on control strategies and emerging BEMS technologies. Help develop internal technical standards and mentor junior engineers. Represent the company at client and contractor meetings. About You: Degree in Building Services Engineering or a related field (preferred). Strong experience in BEMS design, application, and commissioning. Hands-on site experience in installation, testing, and troubleshooting. Knowledgeable in BEMS networks, protocols, and supervisor systems. Excellent communication skills, both written and verbal. Comfortable with UK-wide travel as required. This role offers the opportunity to enhance your technical, digital, and project management skills while being part of a company that values innovation and career growth. Rewards & Benefits: Competitive salary up to £65k with tailored financial rewards. Flexible working options to balance work and personal life. Generous annual leave with additional flexible holiday options. Pension scheme with up to 10% employer contribution. Healthcare and insurance coverage , including medical and dental options. Wellbeing support including cycle-to-work schemes and employee wellness programmes. Professional development opportunities to grow your career and expertise. Recognition programmes to celebrate employee achievements. Retail, travel, and lifestyle discounts . Social and volunteering days to give back to your community. About Us: We are a world-class engineering consultancy, committed to delivering innovative solutions that transform infrastructure and energy systems. With a global team of engineers, consultants, and designers, we work together to make a real impact on the world.
16/04/2026
Full time
Are you an experienced Building Energy Management System (BEMS) Engineer looking to advance your career? Location: Manchester (UK) Overview: Join a leading consultancy and take your career to new heights. We re looking for a motivated and experienced BEMS Engineer to join our Building Services Design Practice. In this role, you ll have the opportunity to work on innovative projects across sectors such as Aviation, Defence, Education, Energy, and Transportation. With modern offices in Epsom and Manchester, you ll work in a collaborative environment with talented professionals who are dedicated to delivering high-quality, integrated engineering solutions. You ll have the chance to grow within a growing team with varied levels , offering clear pathways for progression in a supportive environment . The role offers flexibility with hybrid working and the opportunity to visit sites, conduct surveys , and develop strong report writing skills. Your Role: Design and implement BEMS strategies in line with building services. Prepare technical specifications, schematics, and points schedules. Work alongside MEP teams and collaborate with the Global Technology Centre. Conduct site surveys, inspections, and assist with commissioning BEMS installations. Provide expert advice on control strategies and emerging BEMS technologies. Help develop internal technical standards and mentor junior engineers. Represent the company at client and contractor meetings. About You: Degree in Building Services Engineering or a related field (preferred). Strong experience in BEMS design, application, and commissioning. Hands-on site experience in installation, testing, and troubleshooting. Knowledgeable in BEMS networks, protocols, and supervisor systems. Excellent communication skills, both written and verbal. Comfortable with UK-wide travel as required. This role offers the opportunity to enhance your technical, digital, and project management skills while being part of a company that values innovation and career growth. Rewards & Benefits: Competitive salary up to £65k with tailored financial rewards. Flexible working options to balance work and personal life. Generous annual leave with additional flexible holiday options. Pension scheme with up to 10% employer contribution. Healthcare and insurance coverage , including medical and dental options. Wellbeing support including cycle-to-work schemes and employee wellness programmes. Professional development opportunities to grow your career and expertise. Recognition programmes to celebrate employee achievements. Retail, travel, and lifestyle discounts . Social and volunteering days to give back to your community. About Us: We are a world-class engineering consultancy, committed to delivering innovative solutions that transform infrastructure and energy systems. With a global team of engineers, consultants, and designers, we work together to make a real impact on the world.
Are you an experienced Building Energy Management System (BEMS) Engineer looking to advance your career? Location: Epsom or Manchester (UK) Overview: Join a leading consultancy and take your career to new heights. We re looking for a motivated and experienced BEMS Engineer to join our Building Services Design Practice. In this role, you ll have the opportunity to work on innovative projects across sectors such as Aviation, Defence, Education, Energy, and Transportation. With modern offices in Epsom and Manchester, you ll work in a collaborative environment with talented professionals who are dedicated to delivering high-quality, integrated engineering solutions. You ll have the chance to grow within a growing team with varied levels , offering clear pathways for progression in a supportive environment . The role offers flexibility with hybrid working and the opportunity to visit sites, conduct surveys , and develop strong report writing skills. Your Role: Design and implement BEMS strategies in line with building services. Prepare technical specifications, schematics, and points schedules. Work alongside MEP teams and collaborate with the Global Technology Centre. Conduct site surveys, inspections, and assist with commissioning BEMS installations. Provide expert advice on control strategies and emerging BEMS technologies. Help develop internal technical standards and mentor junior engineers. Represent the company at client and contractor meetings. About You: Degree in Building Services Engineering or a related field (preferred). Strong experience in BEMS design, application, and commissioning. Hands-on site experience in installation, testing, and troubleshooting. Knowledgeable in BEMS networks, protocols, and supervisor systems. Excellent communication skills, both written and verbal. Comfortable with UK-wide travel as required. This role offers the opportunity to enhance your technical, digital, and project management skills while being part of a company that values innovation and career growth. Rewards & Benefits: Competitive salary up to £65k with tailored financial rewards. Flexible working options to balance work and personal life. Generous annual leave with additional flexible holiday options. Pension scheme with up to 10% employer contribution. Healthcare and insurance coverage , including medical and dental options. Wellbeing support including cycle-to-work schemes and employee wellness programmes. Professional development opportunities to grow your career and expertise. Recognition programmes to celebrate employee achievements. Retail, travel, and lifestyle discounts . Social and volunteering days to give back to your community. About Us: We are a world-class engineering consultancy, committed to delivering innovative solutions that transform infrastructure and energy systems. With a global team of engineers, consultants, and designers, we work together to make a real impact on the world.
16/04/2026
Full time
Are you an experienced Building Energy Management System (BEMS) Engineer looking to advance your career? Location: Epsom or Manchester (UK) Overview: Join a leading consultancy and take your career to new heights. We re looking for a motivated and experienced BEMS Engineer to join our Building Services Design Practice. In this role, you ll have the opportunity to work on innovative projects across sectors such as Aviation, Defence, Education, Energy, and Transportation. With modern offices in Epsom and Manchester, you ll work in a collaborative environment with talented professionals who are dedicated to delivering high-quality, integrated engineering solutions. You ll have the chance to grow within a growing team with varied levels , offering clear pathways for progression in a supportive environment . The role offers flexibility with hybrid working and the opportunity to visit sites, conduct surveys , and develop strong report writing skills. Your Role: Design and implement BEMS strategies in line with building services. Prepare technical specifications, schematics, and points schedules. Work alongside MEP teams and collaborate with the Global Technology Centre. Conduct site surveys, inspections, and assist with commissioning BEMS installations. Provide expert advice on control strategies and emerging BEMS technologies. Help develop internal technical standards and mentor junior engineers. Represent the company at client and contractor meetings. About You: Degree in Building Services Engineering or a related field (preferred). Strong experience in BEMS design, application, and commissioning. Hands-on site experience in installation, testing, and troubleshooting. Knowledgeable in BEMS networks, protocols, and supervisor systems. Excellent communication skills, both written and verbal. Comfortable with UK-wide travel as required. This role offers the opportunity to enhance your technical, digital, and project management skills while being part of a company that values innovation and career growth. Rewards & Benefits: Competitive salary up to £65k with tailored financial rewards. Flexible working options to balance work and personal life. Generous annual leave with additional flexible holiday options. Pension scheme with up to 10% employer contribution. Healthcare and insurance coverage , including medical and dental options. Wellbeing support including cycle-to-work schemes and employee wellness programmes. Professional development opportunities to grow your career and expertise. Recognition programmes to celebrate employee achievements. Retail, travel, and lifestyle discounts . Social and volunteering days to give back to your community. About Us: We are a world-class engineering consultancy, committed to delivering innovative solutions that transform infrastructure and energy systems. With a global team of engineers, consultants, and designers, we work together to make a real impact on the world.
Senior Full Stack Engineer - Asset Management & Private Markets (Python/React) £100,000 - £120,000 + 20% Bonus A global financial services firm with a market-leading asset management platform is investing heavily in technology and is expanding its London engineering team. This role sits within the Asset Management & Private Markets Technology group , working closely with Front Office and investment teams on a genuine transformation programme (not BAU). You'll help design, build, and scale modern platforms supporting private markets strategies. What you'll do Build and enhance cloud-native applications across asset management and private markets Work closely with Front Office, digital, and architecture teams Develop APIs and microservices while advancing DevOps maturity Contribute to long-term platform ownership in a high-impact environment What you'll bring Strong experience with Python (FastAPI/Django) and/or Node.js API-driven development and microservices architecture Cloud experience ( AWS and/or GCP ), CI/CD, Docker/Kubernetes ReactJS and UI experience highly desirable Exposure to asset management, private markets, or financial services preferred Strong communication skills and delivery mindset Why this role Large-scale technology transformation Front Office proximity and influence Modern stack: cloud, APIs, DevOps, AI Long-term product ownership, not project churn Significant tech investment and team growth in London 2-3 days a week in office requirement
16/04/2026
Full time
Senior Full Stack Engineer - Asset Management & Private Markets (Python/React) £100,000 - £120,000 + 20% Bonus A global financial services firm with a market-leading asset management platform is investing heavily in technology and is expanding its London engineering team. This role sits within the Asset Management & Private Markets Technology group , working closely with Front Office and investment teams on a genuine transformation programme (not BAU). You'll help design, build, and scale modern platforms supporting private markets strategies. What you'll do Build and enhance cloud-native applications across asset management and private markets Work closely with Front Office, digital, and architecture teams Develop APIs and microservices while advancing DevOps maturity Contribute to long-term platform ownership in a high-impact environment What you'll bring Strong experience with Python (FastAPI/Django) and/or Node.js API-driven development and microservices architecture Cloud experience ( AWS and/or GCP ), CI/CD, Docker/Kubernetes ReactJS and UI experience highly desirable Exposure to asset management, private markets, or financial services preferred Strong communication skills and delivery mindset Why this role Large-scale technology transformation Front Office proximity and influence Modern stack: cloud, APIs, DevOps, AI Long-term product ownership, not project churn Significant tech investment and team growth in London 2-3 days a week in office requirement
Senior Software Developer (PYTHON/AWS/REACT) - Health tech - tech for good, make a positive impact on the world Highly successful and fast growing organisation has an exciting opportunity for a Senior Software Developer (PYTHON/AWS/REACT). They are looking for a talented individual who will design, implement, and maintain their publishing software, systems, and customer-facing digital products. Requirements Design and implement systems and software to meet requirements using appropriate tools and methods. Promote the creation of high-quality code by commitment to practices such as test-driven development, pair programming and code review. Be responsible for the technical development of all stages of software creation, including testing; ensure that implementation meets security, performance, and safety requirements. Suggest improvements to the code base, development processes, tooling and working practices. Encourage innovation by identifying, evaluating and adoption of emerging technologies. Assist with the design, implementation, and testing of APIs that adhere to the Open API specification Knowledge & Skills for this job Able to demonstrate commercial software development experience. Practical experience in system design, development, testing and operational stability. Deep knowledge and experience in Python and its ecosystem, patterns and pitfalls. Experience applying continuous delivery, test driven development and pair programming. Experience of working in an agile environment and an understanding of Scrum principles in particular. Experience writing and consuming RESTful APIs in Python. Experience with AWS services (Lambda, DynamoDB, ElasticSearch). Experience with creating web application UIs using ReactJS and with TypeScript The Directorate This role will work closely with our Head of Engineering, Head of Data Science, QA Manager, Lead Software Developers, Software Developers and Chief Technology Officer. The Team As well as the above teams, you will be working across the organisation. We are welcoming someone who sees opportunities, is proactive and energetic wanting to make a difference to the way we work and the way we support our members. Excellent opportunity to positively impact patient safety whilst working on complex, challenging and career defining projects. Basic salary £68,000 - 70,000 + excellent benefits Hybrid role - between 4 - 8 days per month in the London office, the rest remote
16/04/2026
Full time
Senior Software Developer (PYTHON/AWS/REACT) - Health tech - tech for good, make a positive impact on the world Highly successful and fast growing organisation has an exciting opportunity for a Senior Software Developer (PYTHON/AWS/REACT). They are looking for a talented individual who will design, implement, and maintain their publishing software, systems, and customer-facing digital products. Requirements Design and implement systems and software to meet requirements using appropriate tools and methods. Promote the creation of high-quality code by commitment to practices such as test-driven development, pair programming and code review. Be responsible for the technical development of all stages of software creation, including testing; ensure that implementation meets security, performance, and safety requirements. Suggest improvements to the code base, development processes, tooling and working practices. Encourage innovation by identifying, evaluating and adoption of emerging technologies. Assist with the design, implementation, and testing of APIs that adhere to the Open API specification Knowledge & Skills for this job Able to demonstrate commercial software development experience. Practical experience in system design, development, testing and operational stability. Deep knowledge and experience in Python and its ecosystem, patterns and pitfalls. Experience applying continuous delivery, test driven development and pair programming. Experience of working in an agile environment and an understanding of Scrum principles in particular. Experience writing and consuming RESTful APIs in Python. Experience with AWS services (Lambda, DynamoDB, ElasticSearch). Experience with creating web application UIs using ReactJS and with TypeScript The Directorate This role will work closely with our Head of Engineering, Head of Data Science, QA Manager, Lead Software Developers, Software Developers and Chief Technology Officer. The Team As well as the above teams, you will be working across the organisation. We are welcoming someone who sees opportunities, is proactive and energetic wanting to make a difference to the way we work and the way we support our members. Excellent opportunity to positively impact patient safety whilst working on complex, challenging and career defining projects. Basic salary £68,000 - 70,000 + excellent benefits Hybrid role - between 4 - 8 days per month in the London office, the rest remote
User Researcher (Mid-level & Senior) Location: UK-wide (Hybrid - 2 days per week in a local office) Salary: Mid-level: 50,000 - 55,000 Senior: 60,000 - 75,000 Our client, a leading digital consultancy working across the public sector and beyond, is looking to hire two User Researchers (one mid-level and one senior) to support the delivery of high-quality, user-centred digital services. This is a hybrid role , requiring two days per week in an office . The client has multiple office locations across the UK, including London, Bristol, Cardiff, Birmingham, Liverpool, Manchester and Edinburgh. Candidates will attend the office closest to their home. The Role The successful candidates will work within multidisciplinary agile teams , helping to design and deliver digital services that meet the Government Digital Service (GDS) standards . You will plan and conduct user research, translate insights into actionable recommendations, and influence product and service direction. Responsibilities will include: Designing and delivering qualitative and quantitative user research Developing research strategies and roadmaps Working closely with designers, product managers, analysts and developers Advocating for users, including those with accessibility needs Presenting insights and recommendations to senior stakeholders Mentoring junior researchers (senior role) About You Candidates will have strong experience in user-centred design and human-centred research , with a proven ability to select and apply appropriate research methods. Experience working in government or regulated environments , agile teams, and contributing to GDS or service assessments is highly desirable. For the senior role, the ability to lead research programmes , manage stakeholders, and mentor others is essential. Additional Information Candidates must be based in the UK with existing right to work (no sponsorship available) Successful applicants will be required to obtain Security Check (SC) clearance , including 5 years' UK residency Pre-employment checks will apply This is an excellent opportunity to work on transformational digital services with real societal impact, while benefiting from long-term career development in a supportive and forward-thinking environment. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
16/04/2026
Full time
User Researcher (Mid-level & Senior) Location: UK-wide (Hybrid - 2 days per week in a local office) Salary: Mid-level: 50,000 - 55,000 Senior: 60,000 - 75,000 Our client, a leading digital consultancy working across the public sector and beyond, is looking to hire two User Researchers (one mid-level and one senior) to support the delivery of high-quality, user-centred digital services. This is a hybrid role , requiring two days per week in an office . The client has multiple office locations across the UK, including London, Bristol, Cardiff, Birmingham, Liverpool, Manchester and Edinburgh. Candidates will attend the office closest to their home. The Role The successful candidates will work within multidisciplinary agile teams , helping to design and deliver digital services that meet the Government Digital Service (GDS) standards . You will plan and conduct user research, translate insights into actionable recommendations, and influence product and service direction. Responsibilities will include: Designing and delivering qualitative and quantitative user research Developing research strategies and roadmaps Working closely with designers, product managers, analysts and developers Advocating for users, including those with accessibility needs Presenting insights and recommendations to senior stakeholders Mentoring junior researchers (senior role) About You Candidates will have strong experience in user-centred design and human-centred research , with a proven ability to select and apply appropriate research methods. Experience working in government or regulated environments , agile teams, and contributing to GDS or service assessments is highly desirable. For the senior role, the ability to lead research programmes , manage stakeholders, and mentor others is essential. Additional Information Candidates must be based in the UK with existing right to work (no sponsorship available) Successful applicants will be required to obtain Security Check (SC) clearance , including 5 years' UK residency Pre-employment checks will apply This is an excellent opportunity to work on transformational digital services with real societal impact, while benefiting from long-term career development in a supportive and forward-thinking environment. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
Performance Analyst 70k - 95k + Benefits (Multiple positions available) UK-Wide / Hybrid (2 Days per Week Onsite) choice of office locations across most major UK cities Deerfoot Recruitment is working on behalf of a prestigious consultancy to find a talented Performance Analyst to join their team. This is a fantastic opportunity to work on high-impact digital services across both the public and private sectors, including key government projects. In this role, you will be instrumental in defining and implementing performance measurement frameworks, analysing service performance, and delivering actionable insights to improve user outcomes. You'll collaborate with multidisciplinary teams in an agile environment and help ensure services meet the Government Digital Service (GDS) standards. Key Responsibilities: Analyse and communicate service performance data to drive improvement Develop dashboards and KPIs using tools like Power BI, Google Analytics, Looker Studio, etc. Work alongside designers, developers, and user researchers to embed data-driven decision-making Lead GDS performance framework assessments Mentor junior analysts and contribute to internal communities of practice Key Skills & Experience: Strong background in performance analysis or digital service analytics Hands-on experience with data tools (SQL, Excel, Python, R) and visualisation platforms Familiarity with agile delivery and GDS standards Ability to translate complex data into accessible insights for varied audiences Experience within Central Government or regulated sectors is highly desirable Working Pattern: This is a hybrid role with a requirement to work from a company office a minimum of 2 days per week , with occasional travel to client sites. Other Information: Applicants must be based in the UK and eligible for SC clearance (5 years UK residency required) Sponsorship is not available for this role If you're a performance-driven analyst with a passion for improving public and private digital services, we would love to hear from you. Deerfoot IT Resources Ltd is one of the UK's most established IT recruitment agencies. We are acting as a recruitment partner for this vacancy. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
16/04/2026
Full time
Performance Analyst 70k - 95k + Benefits (Multiple positions available) UK-Wide / Hybrid (2 Days per Week Onsite) choice of office locations across most major UK cities Deerfoot Recruitment is working on behalf of a prestigious consultancy to find a talented Performance Analyst to join their team. This is a fantastic opportunity to work on high-impact digital services across both the public and private sectors, including key government projects. In this role, you will be instrumental in defining and implementing performance measurement frameworks, analysing service performance, and delivering actionable insights to improve user outcomes. You'll collaborate with multidisciplinary teams in an agile environment and help ensure services meet the Government Digital Service (GDS) standards. Key Responsibilities: Analyse and communicate service performance data to drive improvement Develop dashboards and KPIs using tools like Power BI, Google Analytics, Looker Studio, etc. Work alongside designers, developers, and user researchers to embed data-driven decision-making Lead GDS performance framework assessments Mentor junior analysts and contribute to internal communities of practice Key Skills & Experience: Strong background in performance analysis or digital service analytics Hands-on experience with data tools (SQL, Excel, Python, R) and visualisation platforms Familiarity with agile delivery and GDS standards Ability to translate complex data into accessible insights for varied audiences Experience within Central Government or regulated sectors is highly desirable Working Pattern: This is a hybrid role with a requirement to work from a company office a minimum of 2 days per week , with occasional travel to client sites. Other Information: Applicants must be based in the UK and eligible for SC clearance (5 years UK residency required) Sponsorship is not available for this role If you're a performance-driven analyst with a passion for improving public and private digital services, we would love to hear from you. Deerfoot IT Resources Ltd is one of the UK's most established IT recruitment agencies. We are acting as a recruitment partner for this vacancy. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
Customer Success Engineer Leeds (Hybrid) | Full-Time | £45,000 - £55,000 This is a hybrid role based in Leeds, with an expectation of office presence twice per week. Occasional travel to client sites may be required for workshops or key meetings. A leading cloud consultancy specialising in Google Cloud technologies is seeking a Customer Success Engineer to support enterprise clients in delivering innovative, data-driven solutions. Role Overview This position sits at the intersection of business consulting and cloud technology. The successful candidate will play a key role in delivering structured AI-focused engagements while also supporting sales activities as a technical specialist. You will guide organisations from early-stage AI exploration through to defined, outcome-driven roadmaps. This involves engaging with stakeholders, identifying operational challenges, and translating them into clear, prioritised initiatives with measurable business value. Alongside this, you will collaborate with commercial teams during the pre-sales process, contributing to discovery discussions, solution positioning, and high-level demonstrations across the cloud platform offering. You'll work closely with internal strategy and delivery teams to ensure proposed solutions are both aligned to business goals and technically achievable. Key Responsibilities Collaborate with sales teams to understand client environments, objectives, and technical challenges Design scalable, secure, and tailored solutions using Google Cloud technologies Facilitate workshops and stakeholder interviews to identify AI-driven opportunities Assess and quantify the potential value of proposed solutions, including ROI and efficiency improvements Develop structured roadmaps, highlighting quick wins and longer-term initiatives Partner with delivery teams to validate feasibility and ensure smooth handover into implementation Deliver engaging product demonstrations and articulate technical concepts clearly Align client needs with relevant cloud services (eg, data, AI, infrastructure tools) Ensure solutions follow security standards and responsible AI practices Maintain awareness of alternative cloud platforms and position solutions effectively in competitive scenarios Skills & Experience Solid understanding of Google Cloud Platform, including how data, infrastructure, and AI components integrate Relevant certifications are advantageous, such as: Google Cloud Digital Leader Google Cloud Generative AI certification Experience building lightweight demos or prototypes using low-code or no-code tools is beneficial Candidate Profile Able to quickly build credibility with both technical and business stakeholders Strong communication skills, with the ability to simplify complex topics Analytical thinker with a proactive and solution-oriented mindset Comfortable working across both consulting and sales-focused activities Thrives in a fast-paced, evolving environment Demonstrates commitment to ongoing learning within cloud and AI Previous experience in a customer-facing technical role is required Benefits Flexible working approach supporting work-life balance Structured development plan with funded training opportunities Regular team and wellbeing activities Hybrid working with in-office perks Private healthcare cover Access to fitness initiatives Generous annual leave allowance plus public holidays
16/04/2026
Full time
Customer Success Engineer Leeds (Hybrid) | Full-Time | £45,000 - £55,000 This is a hybrid role based in Leeds, with an expectation of office presence twice per week. Occasional travel to client sites may be required for workshops or key meetings. A leading cloud consultancy specialising in Google Cloud technologies is seeking a Customer Success Engineer to support enterprise clients in delivering innovative, data-driven solutions. Role Overview This position sits at the intersection of business consulting and cloud technology. The successful candidate will play a key role in delivering structured AI-focused engagements while also supporting sales activities as a technical specialist. You will guide organisations from early-stage AI exploration through to defined, outcome-driven roadmaps. This involves engaging with stakeholders, identifying operational challenges, and translating them into clear, prioritised initiatives with measurable business value. Alongside this, you will collaborate with commercial teams during the pre-sales process, contributing to discovery discussions, solution positioning, and high-level demonstrations across the cloud platform offering. You'll work closely with internal strategy and delivery teams to ensure proposed solutions are both aligned to business goals and technically achievable. Key Responsibilities Collaborate with sales teams to understand client environments, objectives, and technical challenges Design scalable, secure, and tailored solutions using Google Cloud technologies Facilitate workshops and stakeholder interviews to identify AI-driven opportunities Assess and quantify the potential value of proposed solutions, including ROI and efficiency improvements Develop structured roadmaps, highlighting quick wins and longer-term initiatives Partner with delivery teams to validate feasibility and ensure smooth handover into implementation Deliver engaging product demonstrations and articulate technical concepts clearly Align client needs with relevant cloud services (eg, data, AI, infrastructure tools) Ensure solutions follow security standards and responsible AI practices Maintain awareness of alternative cloud platforms and position solutions effectively in competitive scenarios Skills & Experience Solid understanding of Google Cloud Platform, including how data, infrastructure, and AI components integrate Relevant certifications are advantageous, such as: Google Cloud Digital Leader Google Cloud Generative AI certification Experience building lightweight demos or prototypes using low-code or no-code tools is beneficial Candidate Profile Able to quickly build credibility with both technical and business stakeholders Strong communication skills, with the ability to simplify complex topics Analytical thinker with a proactive and solution-oriented mindset Comfortable working across both consulting and sales-focused activities Thrives in a fast-paced, evolving environment Demonstrates commitment to ongoing learning within cloud and AI Previous experience in a customer-facing technical role is required Benefits Flexible working approach supporting work-life balance Structured development plan with funded training opportunities Regular team and wellbeing activities Hybrid working with in-office perks Private healthcare cover Access to fitness initiatives Generous annual leave allowance plus public holidays
Working as part of a small technical team and reporting to the Head of Digital Design and Delivery, this role is responsible for the design and implementation of AI-enabled solutions using Microsoft Copilot, Copilot Studio and Azure AI services. The role will support the needs of Professional Services and student-facing teams across the University by delivering practical, value-driven AI tools that enhance operational efficiency, service quality and user experience. The role will work closely with business stakeholders to co-design AI solutions, define requirements, and translate these into robust, scalable implementations. This includes building generative AI agents, automations, natural-language analytics tools, and Copilot-based workflows that meet specific operational challenges across various professional services teams. Additional responsibilities include supporting testing, providing expert advice regarding AI and ensuring solutions are delivered to a high standard in alignment with the University's strategic aims. Key Tasks AI Solutions Consultant Working with stakeholders to review a set of use cases and identify cases that delivery the best return on investment. Working with operational teams to refine requirements and design AI implementations to ensure they align with business needs. Creating prototypes and proofs-of-concept to assess feasibility and business value. Using technologies such as Copilot Studio, Copilot for M365 and Azure AI/Foundry in collaboration with stakeholders to help implement solutions. Supporting testing activities to ensure deliverables meet required quality standards. Assisting team members with troubleshooting AI or automation issues. Creating reusable AI documentation and components such as prompt libraries, playbooks and blueprints. Other Duties AI Solutions Consultant The role is expected to take a structured and proactive approach to their work, balancing immediate priorities with longer-term planning for change initiatives. This includes effective time and resource management. The role will contribute their technical expertise and business insight to collaborative work across IT Services. A strong understanding of Microsoft platforms and their practical applications is essential to support solution design and delivery. The role will work closely with the wider team to identify and develop practical, value-driven solutions that deliver measurable improvements aligned with the University's strategic objectives. The role will engage with a broad range of stakeholders across the University. They will support the implementation of new solutions that meet stakeholder needs, ensuring alignment with institutional policies and compatibility with existing systems. The duties listed are not exhaustive and may be varied from time to time as dictated by the changing needs of the University. The role will be expected to undertake other duties as appropriate and as requested by their manager. The role may be required to work at any of the locations at which the business of Royal Holloway is conducted Knowledge, Education, Qualifications and Training AI Solutions Consultant Experience designing and implementing enterprise AI solutions that deliver either productivity enhancements or user experience improvements in multiple organisations using Microsoft technologies. Relevant and recent AI related qualifications and/or certifications. Skills and Abilities AI Solutions Consultant Expert in delivering, configuring and integrating Microsoft Copilot, Copilot Studio, Power Platform or Azure AI services. Ability to design, develop and implement AI-enabled solutions in enterprise environments. Hands-on skills building conversational agents, bots, automations or natural-language data tools. Strong ability to communicate and translate complex AI concepts into simple language for both technical and non-technical stakeholders. Ability to write clear, technical and non-technical documentation and creating training materials to support solution delivery and knowledge sharing. Experience gathering requirements, running workshops and translating business needs into technical specifications. Experience coaching or supporting colleagues on new technical capabilities. Experience working within the software development lifecycle including awareness of ITIL and Agile development methodologies and frameworks. Experience working within a large organisation to help lead an AI portfolio of work across multiple delivery streams.
16/04/2026
Contractor
Working as part of a small technical team and reporting to the Head of Digital Design and Delivery, this role is responsible for the design and implementation of AI-enabled solutions using Microsoft Copilot, Copilot Studio and Azure AI services. The role will support the needs of Professional Services and student-facing teams across the University by delivering practical, value-driven AI tools that enhance operational efficiency, service quality and user experience. The role will work closely with business stakeholders to co-design AI solutions, define requirements, and translate these into robust, scalable implementations. This includes building generative AI agents, automations, natural-language analytics tools, and Copilot-based workflows that meet specific operational challenges across various professional services teams. Additional responsibilities include supporting testing, providing expert advice regarding AI and ensuring solutions are delivered to a high standard in alignment with the University's strategic aims. Key Tasks AI Solutions Consultant Working with stakeholders to review a set of use cases and identify cases that delivery the best return on investment. Working with operational teams to refine requirements and design AI implementations to ensure they align with business needs. Creating prototypes and proofs-of-concept to assess feasibility and business value. Using technologies such as Copilot Studio, Copilot for M365 and Azure AI/Foundry in collaboration with stakeholders to help implement solutions. Supporting testing activities to ensure deliverables meet required quality standards. Assisting team members with troubleshooting AI or automation issues. Creating reusable AI documentation and components such as prompt libraries, playbooks and blueprints. Other Duties AI Solutions Consultant The role is expected to take a structured and proactive approach to their work, balancing immediate priorities with longer-term planning for change initiatives. This includes effective time and resource management. The role will contribute their technical expertise and business insight to collaborative work across IT Services. A strong understanding of Microsoft platforms and their practical applications is essential to support solution design and delivery. The role will work closely with the wider team to identify and develop practical, value-driven solutions that deliver measurable improvements aligned with the University's strategic objectives. The role will engage with a broad range of stakeholders across the University. They will support the implementation of new solutions that meet stakeholder needs, ensuring alignment with institutional policies and compatibility with existing systems. The duties listed are not exhaustive and may be varied from time to time as dictated by the changing needs of the University. The role will be expected to undertake other duties as appropriate and as requested by their manager. The role may be required to work at any of the locations at which the business of Royal Holloway is conducted Knowledge, Education, Qualifications and Training AI Solutions Consultant Experience designing and implementing enterprise AI solutions that deliver either productivity enhancements or user experience improvements in multiple organisations using Microsoft technologies. Relevant and recent AI related qualifications and/or certifications. Skills and Abilities AI Solutions Consultant Expert in delivering, configuring and integrating Microsoft Copilot, Copilot Studio, Power Platform or Azure AI services. Ability to design, develop and implement AI-enabled solutions in enterprise environments. Hands-on skills building conversational agents, bots, automations or natural-language data tools. Strong ability to communicate and translate complex AI concepts into simple language for both technical and non-technical stakeholders. Ability to write clear, technical and non-technical documentation and creating training materials to support solution delivery and knowledge sharing. Experience gathering requirements, running workshops and translating business needs into technical specifications. Experience coaching or supporting colleagues on new technical capabilities. Experience working within the software development lifecycle including awareness of ITIL and Agile development methodologies and frameworks. Experience working within a large organisation to help lead an AI portfolio of work across multiple delivery streams.
Service Designer (SC Cleared) Location: London (Hybrid) Contract Length: 6 months Clearance: Active SC Clearance - Mandatory The Role We are recruiting for an experienced Service Designer to support a Central Government digital programme . This role requires a pure service design specialist who can lead end-to-end service design activity and work confidently within complex government environments. While full project details are currently limited, the successful candidate will be expected to demonstrate strong service design leadership, operate effectively in ambiguous problem spaces, and deliver work aligned to GDS standards . Essential Requirements Active SC Clearance (must be held and transferable) Proven experience as a Service Designer Strong and recent Central Government delivery experience Deep familiarity with GDS principles and the Government Service Standard Experience leading service design across complex programmes Ability to collaborate across multidisciplinary teams Excellent stakeholder engagement and communication skills Contract Details 6-month contract Hybrid working with regular attendance in London SC clearance is a strict requirement for this role
16/04/2026
Contractor
Service Designer (SC Cleared) Location: London (Hybrid) Contract Length: 6 months Clearance: Active SC Clearance - Mandatory The Role We are recruiting for an experienced Service Designer to support a Central Government digital programme . This role requires a pure service design specialist who can lead end-to-end service design activity and work confidently within complex government environments. While full project details are currently limited, the successful candidate will be expected to demonstrate strong service design leadership, operate effectively in ambiguous problem spaces, and deliver work aligned to GDS standards . Essential Requirements Active SC Clearance (must be held and transferable) Proven experience as a Service Designer Strong and recent Central Government delivery experience Deep familiarity with GDS principles and the Government Service Standard Experience leading service design across complex programmes Ability to collaborate across multidisciplinary teams Excellent stakeholder engagement and communication skills Contract Details 6-month contract Hybrid working with regular attendance in London SC clearance is a strict requirement for this role
Power Apps Developer Up to £55,000 per annum | Hybrid (3 days on-site) | Liverpool Our leading client are looking to onboard a Power Apps developer into their growing technology team. This is an exciting opportunity to play a key role in designing, developing and delivering innovative Microsoft-based solutions that drive business efficiency and digital transformation. The Role You'll be responsible for developing, customising and integrating solutions across the Microsoft ecosystem, working closely with stakeholders to translate business requirements into scalable technical solutions. Key Responsibilities Design and develop solutions using Power Apps (Canvas & Model-Driven Apps) Build and optimise workflows using Power Automate Develop and maintain Power BI dashboards and reports Customise and configure Dynamics 365 Develop Back End components using C# and .NET Work with SQL databases for data integration and reporting Deploy and manage solutions within Azure Support and enhance solutions across the Microsoft 365 (M365) environment Collaborate with cross-functional teams to deliver end-to-end Power Platform solutions Key Skills & Experience Proven experience as a Power Platform Developer Strong knowledge of Power Apps, Power Automate, and Power BI Experience working with Dynamics 365 Solid development background in C# and .NET Strong SQL skills Experience working with Azure services Understanding of Microsoft 365 integrations Strong problem-solving skills and stakeholder communication Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
16/04/2026
Full time
Power Apps Developer Up to £55,000 per annum | Hybrid (3 days on-site) | Liverpool Our leading client are looking to onboard a Power Apps developer into their growing technology team. This is an exciting opportunity to play a key role in designing, developing and delivering innovative Microsoft-based solutions that drive business efficiency and digital transformation. The Role You'll be responsible for developing, customising and integrating solutions across the Microsoft ecosystem, working closely with stakeholders to translate business requirements into scalable technical solutions. Key Responsibilities Design and develop solutions using Power Apps (Canvas & Model-Driven Apps) Build and optimise workflows using Power Automate Develop and maintain Power BI dashboards and reports Customise and configure Dynamics 365 Develop Back End components using C# and .NET Work with SQL databases for data integration and reporting Deploy and manage solutions within Azure Support and enhance solutions across the Microsoft 365 (M365) environment Collaborate with cross-functional teams to deliver end-to-end Power Platform solutions Key Skills & Experience Proven experience as a Power Platform Developer Strong knowledge of Power Apps, Power Automate, and Power BI Experience working with Dynamics 365 Solid development background in C# and .NET Strong SQL skills Experience working with Azure services Understanding of Microsoft 365 integrations Strong problem-solving skills and stakeholder communication Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
What It's Like to Work Here At IWM, our mission is to help people understand conflict and its impact on our lives today. Our digital work plays a major role in delivering that mission, reaching millions of users each year. You'll join a collaborative, user-focused Digital Engagement team who are passionate about creating accessible, meaningful and high-quality digital experiences. We value curiosity, evidence-led thinking and working together to deliver the best outcomes for our audiences. Why This Role Matters This is a pivotal role at a key moment for IWM. We are launching a refreshed vision, purpose and rebrand, and you will lead how this is translated into our digital products, especially a major redevelopment of iwm.org.uk . Working closely with an external design agency, you will guide web design from IWM's side and help shape a new, robust design system. Your work will directly influence how audiences understand conflict, engage with our content, and access our sites, services and collections. What You'll Be Doing: Lead UX and UI design across IWM's websites, with a primary focus on the redevelopment of iwm.org.uk . Work with an external design agency to develop and embed a new design system, and ensure it is consistently applied across all digital journeys. Create wireframes, prototypes and high-fidelity designs that are accessible, on-brand and grounded in user needs. Collaborate with Product Managers, Developers, and brand and content colleagues to deliver high quality, user centred experiences. Contribute to user research, usability testing and evidence-based prioritisation. Clearly communicate design decisions, trade-offs and insights to a wide range of stakeholders. Champion inclusive, user centred design practice across the organisation and support capability building within the Digital Engagement team. What We're Looking For We'd love to hear from you if you have: Experience designing for large websites or digital products within a multidisciplinary team. Strong understanding of UX principles, journey mapping, heuristics and user centred design methods. Ability to design accessible, visually coherent interfaces that align with brand standards. Experience working with or implementing digital design systems, ideally alongside external agencies. Good knowledge of accessibility and usability standards such as WCAG. Proficiency in Figma and experience creating wireframes, prototypes and UI components. Strong problem-solving skills and the ability to make practical decisions within constraints. Confident communication skills and the ability to explain design decisions using research and evidence. How You'll Work You'll work closely with colleagues in Digital Engagement, brand and content teams, Developers, Product Managers and external design partners. Collaboration and clear communication are central to this role, and you'll play a key part in helping teams move towards user centred, evidence led decision making across digital projects. What Success Looks Like (First 6-12 Months): Build strong, collaborative relationships across Digital Engagement, brand, content and development teams. Work effectively with the external agency to support the creation and rollout of a new design system. Lead UX/UI input into key stages of the iwm.org.uk redevelopment. Deliver clear design documentation, prototypes and components that can be easily implemented by developers. Improve the accessibility, clarity and consistency of digital journeys. Help embed user centred and evidence led practices across digital workstreams. Application closing date: May 15th 2026, 11:55 PM. Interview Details: The recruitment process for this position will involve two-stage interviews. The first round interviews are planned for the week commencing 1/06/2026. Benefits: The benefits listed below are discretionary and IWM reserves the right, with due notice, to vary or withdraw them at any time. All such benefits apply during the course of your employment only. Annual Leave: You'll have 25 days of annual leave, with public holidays on top. After 3 years, this increases to 27 days and after 5 years, you'll get 30 days Company Group Pension Plan: Our commitment to your financial well-being includes competitive employer contributions to your pension starting at 7% to a maximum of 12%. Enhanced Maternity and Paternity Benefits: Celebrate life's milestones with confidence, knowing that our policies support growing families. IWM4me: Tailor your benefits to your unique needs through IWM4me. Access health, protection, and lifestyle benefits at corporate rates, ensuring your holistic well-being. Free Sanitary Products: We prioritise your comfort by providing free sanitary products across all our sites. Retail Discounts: 25% off IWM Cafes, 20% discount in on-site shops, Benefits hub offering retail discounts to several high street shops (via our EAP provider) and MyActive discounts for health and wellbeing based retail discounts (via IWM4me) Free Entry to IWM Air Shows: Witness the thrill of vintage aircraft at our air shows. Free Entry to Partner Museums & Galleries: Immerse yourself in art, history, and culture through our reciprocal arrangements with other institutions. In-House Training Programmes: Fuel your intellectual curiosity and professional growth through our comprehensive training initiatives. Season Ticket Loan Scheme: Simplify your daily commute with our interest-free loan program. Cycle 2 Work & Cycle Hire: Promote well-being and environmental consciousness by cycling to work. Eye Tests: Money back up to £80 for an eye test and a new pair of glasses. Employee Assistance Programme: Access confidential support for personal or work-related challenges. Benenden Healthcare & Dental Insurance: Prioritise your health with access to quality healthcare services (subject to terms and conditions). Civil Service Sports Club Membership: Opportunity to join and enjoy additional discounts and perks as part of a vibrant community. Staff Events and Networks: Join fellow colleagues in social gatherings and events, fostering camaraderie and shared experiences. and more! Ready to embark on this exciting journey with us? Apply now and become part of IWM! Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. This role is subject to: A basic check, which shows unspent convictions and conditional cautions. Equal Opportunities and Flexible Working IWM is committed to a policy of Equal Opportunities. We miss out when people feel IWM isn't for them, and are committed to removing and reducing barriers to make IWM open to everyone. Our Access and Inclusion strategy has been developed to promote openness, equal opportunities to access, inclusivity and encourage diversity in everything that we do, from employment practices, the services we provide to our visitors to the facilities we make available to public. At IWM we seek to address the need for greater diversity within our workforce as well as the wider museum and heritage sector. In all our practices we embrace diversity and promote equality of opportunity and we welcome applications from suitable candidates of all backgrounds. We value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work. We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruitment contact, as we are open to discussing agile working opportunities during the hiring process.
16/04/2026
Full time
What It's Like to Work Here At IWM, our mission is to help people understand conflict and its impact on our lives today. Our digital work plays a major role in delivering that mission, reaching millions of users each year. You'll join a collaborative, user-focused Digital Engagement team who are passionate about creating accessible, meaningful and high-quality digital experiences. We value curiosity, evidence-led thinking and working together to deliver the best outcomes for our audiences. Why This Role Matters This is a pivotal role at a key moment for IWM. We are launching a refreshed vision, purpose and rebrand, and you will lead how this is translated into our digital products, especially a major redevelopment of iwm.org.uk . Working closely with an external design agency, you will guide web design from IWM's side and help shape a new, robust design system. Your work will directly influence how audiences understand conflict, engage with our content, and access our sites, services and collections. What You'll Be Doing: Lead UX and UI design across IWM's websites, with a primary focus on the redevelopment of iwm.org.uk . Work with an external design agency to develop and embed a new design system, and ensure it is consistently applied across all digital journeys. Create wireframes, prototypes and high-fidelity designs that are accessible, on-brand and grounded in user needs. Collaborate with Product Managers, Developers, and brand and content colleagues to deliver high quality, user centred experiences. Contribute to user research, usability testing and evidence-based prioritisation. Clearly communicate design decisions, trade-offs and insights to a wide range of stakeholders. Champion inclusive, user centred design practice across the organisation and support capability building within the Digital Engagement team. What We're Looking For We'd love to hear from you if you have: Experience designing for large websites or digital products within a multidisciplinary team. Strong understanding of UX principles, journey mapping, heuristics and user centred design methods. Ability to design accessible, visually coherent interfaces that align with brand standards. Experience working with or implementing digital design systems, ideally alongside external agencies. Good knowledge of accessibility and usability standards such as WCAG. Proficiency in Figma and experience creating wireframes, prototypes and UI components. Strong problem-solving skills and the ability to make practical decisions within constraints. Confident communication skills and the ability to explain design decisions using research and evidence. How You'll Work You'll work closely with colleagues in Digital Engagement, brand and content teams, Developers, Product Managers and external design partners. Collaboration and clear communication are central to this role, and you'll play a key part in helping teams move towards user centred, evidence led decision making across digital projects. What Success Looks Like (First 6-12 Months): Build strong, collaborative relationships across Digital Engagement, brand, content and development teams. Work effectively with the external agency to support the creation and rollout of a new design system. Lead UX/UI input into key stages of the iwm.org.uk redevelopment. Deliver clear design documentation, prototypes and components that can be easily implemented by developers. Improve the accessibility, clarity and consistency of digital journeys. Help embed user centred and evidence led practices across digital workstreams. Application closing date: May 15th 2026, 11:55 PM. Interview Details: The recruitment process for this position will involve two-stage interviews. The first round interviews are planned for the week commencing 1/06/2026. Benefits: The benefits listed below are discretionary and IWM reserves the right, with due notice, to vary or withdraw them at any time. All such benefits apply during the course of your employment only. Annual Leave: You'll have 25 days of annual leave, with public holidays on top. After 3 years, this increases to 27 days and after 5 years, you'll get 30 days Company Group Pension Plan: Our commitment to your financial well-being includes competitive employer contributions to your pension starting at 7% to a maximum of 12%. Enhanced Maternity and Paternity Benefits: Celebrate life's milestones with confidence, knowing that our policies support growing families. IWM4me: Tailor your benefits to your unique needs through IWM4me. Access health, protection, and lifestyle benefits at corporate rates, ensuring your holistic well-being. Free Sanitary Products: We prioritise your comfort by providing free sanitary products across all our sites. Retail Discounts: 25% off IWM Cafes, 20% discount in on-site shops, Benefits hub offering retail discounts to several high street shops (via our EAP provider) and MyActive discounts for health and wellbeing based retail discounts (via IWM4me) Free Entry to IWM Air Shows: Witness the thrill of vintage aircraft at our air shows. Free Entry to Partner Museums & Galleries: Immerse yourself in art, history, and culture through our reciprocal arrangements with other institutions. In-House Training Programmes: Fuel your intellectual curiosity and professional growth through our comprehensive training initiatives. Season Ticket Loan Scheme: Simplify your daily commute with our interest-free loan program. Cycle 2 Work & Cycle Hire: Promote well-being and environmental consciousness by cycling to work. Eye Tests: Money back up to £80 for an eye test and a new pair of glasses. Employee Assistance Programme: Access confidential support for personal or work-related challenges. Benenden Healthcare & Dental Insurance: Prioritise your health with access to quality healthcare services (subject to terms and conditions). Civil Service Sports Club Membership: Opportunity to join and enjoy additional discounts and perks as part of a vibrant community. Staff Events and Networks: Join fellow colleagues in social gatherings and events, fostering camaraderie and shared experiences. and more! Ready to embark on this exciting journey with us? Apply now and become part of IWM! Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. This role is subject to: A basic check, which shows unspent convictions and conditional cautions. Equal Opportunities and Flexible Working IWM is committed to a policy of Equal Opportunities. We miss out when people feel IWM isn't for them, and are committed to removing and reducing barriers to make IWM open to everyone. Our Access and Inclusion strategy has been developed to promote openness, equal opportunities to access, inclusivity and encourage diversity in everything that we do, from employment practices, the services we provide to our visitors to the facilities we make available to public. At IWM we seek to address the need for greater diversity within our workforce as well as the wider museum and heritage sector. In all our practices we embrace diversity and promote equality of opportunity and we welcome applications from suitable candidates of all backgrounds. We value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work. We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruitment contact, as we are open to discussing agile working opportunities during the hiring process.
Searchability NS&D
Newcastle Upon Tyne, Tyne And Wear
Contract Delivery Lead (SC Cleared) KEY HIGHLIGHTS Up to £550 - £650 per day Newcastle - 1 day per week onsite / remote flexibility SC clearance required Lead delivery across user-centred government digital programmes ABOUT THE CLIENT Our client is delivering complex, user-focused digital transformation programmes within a high-profile public sector environment. They specialise in shaping and delivering services that are accessible, scalable and aligned to government standards. Due to continued programme demand, they are seeking an experienced Delivery Lead with strong public sector and consultancy experience to drive successful outcomes across multidisciplinary teams. THE BENEFITS Day rate £550 - £650 Flexible working with minimal onsite (1 day per week in Newcastle) Work on impactful government digital services Collaborative, multidisciplinary delivery teams Opportunity to lead large-scale transformation programmes THE DELIVERY LEAD ROLE As a Delivery Lead , you will be responsible for leading the end-to-end delivery of digital services within a government environment. You will work closely with multidisciplinary teams including UCD professionals, engineers and stakeholders to ensure delivery aligns with user needs and business objectives. The role includes managing priorities, removing blockers, driving Agile delivery, and ensuring services are delivered to a high standard within secure, cloud-based environments. DELIVERY LEAD ESSENTIAL SKILLS Active SC clearance Proven experience as a Delivery Lead within government or public sector projects Strong experience working in consultancy environments Experience delivering within UCD (User-Centred Design) frameworks Knowledge of cloud platforms (AWS, Azure or GCP) Strong Agile delivery experience (Scrum / Kanban) Excellent stakeholder management and communication skills Ability to lead multidisciplinary teams and drive delivery outcomes TO BE CONSIDERED Please either apply through this advert or email me directly via . For further information please call . By applying for this role, you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only. KEY SKILLS Delivery Lead, SC Clearance, Agile, UCD, Public Sector, Government, Cloud, AWS, Azure, GCP, Consultancy, Digital Transformation, NSD
16/04/2026
Contractor
Contract Delivery Lead (SC Cleared) KEY HIGHLIGHTS Up to £550 - £650 per day Newcastle - 1 day per week onsite / remote flexibility SC clearance required Lead delivery across user-centred government digital programmes ABOUT THE CLIENT Our client is delivering complex, user-focused digital transformation programmes within a high-profile public sector environment. They specialise in shaping and delivering services that are accessible, scalable and aligned to government standards. Due to continued programme demand, they are seeking an experienced Delivery Lead with strong public sector and consultancy experience to drive successful outcomes across multidisciplinary teams. THE BENEFITS Day rate £550 - £650 Flexible working with minimal onsite (1 day per week in Newcastle) Work on impactful government digital services Collaborative, multidisciplinary delivery teams Opportunity to lead large-scale transformation programmes THE DELIVERY LEAD ROLE As a Delivery Lead , you will be responsible for leading the end-to-end delivery of digital services within a government environment. You will work closely with multidisciplinary teams including UCD professionals, engineers and stakeholders to ensure delivery aligns with user needs and business objectives. The role includes managing priorities, removing blockers, driving Agile delivery, and ensuring services are delivered to a high standard within secure, cloud-based environments. DELIVERY LEAD ESSENTIAL SKILLS Active SC clearance Proven experience as a Delivery Lead within government or public sector projects Strong experience working in consultancy environments Experience delivering within UCD (User-Centred Design) frameworks Knowledge of cloud platforms (AWS, Azure or GCP) Strong Agile delivery experience (Scrum / Kanban) Excellent stakeholder management and communication skills Ability to lead multidisciplinary teams and drive delivery outcomes TO BE CONSIDERED Please either apply through this advert or email me directly via . For further information please call . By applying for this role, you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only. KEY SKILLS Delivery Lead, SC Clearance, Agile, UCD, Public Sector, Government, Cloud, AWS, Azure, GCP, Consultancy, Digital Transformation, NSD
