Systems Manager

Systems Manager
£40,000 - £50,000
Full time, perm

Position Overview
Our client is seeking an experienced and proactive Systems Manager to lead the transition to a new ERP platform, oversee their document management systems, and act as the primary escalation point for internal IT-related issues. This role is pivotal in ensuring their technology infrastructure supports operational efficiency, data integrity, and long-term business growth.
The ideal candidate will combine strong technical expertise with excellent communication and project management skills.

Key Responsibilities
ERP Management & Migration

• Lead, plan, and execute the migration from existing ERP systems to the new platform.
• Liaise with vendors, implementation partners, and internal stakeholders to ensure smooth transition and minimal operational disruption.
• Map current processes to the new system, identifying gaps and opportunities for improvement.
• Oversee data cleansing, data migration, and testing activities.
• Provide training and ongoing support for users post implementation.
• Monitor system performance and implement continuous improvements.

Document Management Systems

• Manage the organisation's digital document management platforms, ensuring accessibility, security, and compliance with company policies.
• Develop and maintain document structures, permission controls, retention policies, and workflows.
• Drive adoption of best practices across the business to enhance collaboration and information governance.
• Troubleshoot system issues and coordinate updates or upgrades with vendors.

IT Support & Infrastructure Oversight

• Serve as the primary point of escalation for internal IT issues, coordinating fixes with external IT providers where necessary.
• Oversee hardware, software, and network needs across the organisation.
• Implement and maintain IT policies, including cybersecurity protocols and data protection standards.
• Support onboarding and offboarding processes with regard to systems access and equipment.
• Monitor system health, conduct routine audits, and ensure business continuity through backup and recovery strategies.

Skills & Experience Required

• Proven experience managing ERP systems, including involvement in migration or large-scale implementation projects.
• Strong understanding of document management systems and information governance.
• Broad IT knowledge, including troubleshooting, networks, hardware, and software environments.
• Excellent project management skills with the ability to manage multiple priorities simultaneously.
• Strong analytical and problem solving skills.
• Exceptional communication skills with the ability to support and train users at all levels.
• Vendor management experience.

This is a full-time contract position with an immediate start available, salary of £40,000 - £50,000p/a dependant on experience.
For more information on this position please contact Harriet Ali at Four Squared Recruitment.