*This position is a hybrid position that requires a minimum of three working days per week in the UK. Please do not apply if you cannot meet this requirement.
Role Overview
We are seeking a capable Data Analyst to support the Commercial, Sustainability and Finance teams by transforming data into reliable insight. This role will build and automate key reports, establish consistent data definitions, and produce actionable analytics that drive improvements in performance, forecasting and decision-making. The position is well-suited to a commercially minded analyst with strong analytical skills and a desire to grow into broader responsibilities over time.
Key Responsibilities
1. Reporting & Automation
Deliver accurate and timely automated reporting for Commercial, Sustainability and Finance teams.
Develop and maintain dashboards covering key metrics such as revenue, margin, costs and performance trends.
Reduce reliance on manual spreadsheets by strengthening data pipelines.
2. Data Quality & Definitions
Support the standardisation of data definitions and KPI calculations across functions.
Assist with reconciling data discrepancies and improving data accuracy. • Document reporting processes and logic.
Evaluate applicable third-party sustainability systems (traceability) with an eye toward tool optimisation for Falcon’s needs.
3. Business Analysis
Work with Sales, Sustainability and Finance to understand data needs and translate them into reports or models.
Provide analysis on margin trends, pricing performance, and forecast variance.
Support forecasting and budgeting cycles with reliable datasets and insights.
4. Collaboration
Partner with teams to understand reporting requirements.
Provide clear written and verbal explanations of insights to non-technical stakeholders.
Contribute to continuous improvement of data processes.
Skills & Experience
Essential
2–4 years’ experience in data analysis, business intelligence or commercial analytics.
Strong Excel skills with advanced formula knowledge.
Proficient in SQL for querying relational databases.
Experience using BI tools such as Power BI, Tableau, Qlik or similar.
Ability to translate business questions into analytical outputs.
Strong attention to detail and ability to manage data accuracy.
Desirable
Experience with Python (for data manipulation and automation) and/or R.
Prior exposure to ERP or CRM systems (e.g. NetSuite, Salesforce).
Experience of financial reporting processes.
Basic understanding of data modelling concepts.
Personal Attributes
Analytical thinker with curiosity and problem-solving orientation.
Clear communicator, able to present insights to non-technical stakeholders.
Organised and disciplined in documentation and version control.
Comfortable in a fast-paced environment with evolving priorities.
01/04/2026
Full time
*This position is a hybrid position that requires a minimum of three working days per week in the UK. Please do not apply if you cannot meet this requirement.
Role Overview
We are seeking a capable Data Analyst to support the Commercial, Sustainability and Finance teams by transforming data into reliable insight. This role will build and automate key reports, establish consistent data definitions, and produce actionable analytics that drive improvements in performance, forecasting and decision-making. The position is well-suited to a commercially minded analyst with strong analytical skills and a desire to grow into broader responsibilities over time.
Key Responsibilities
1. Reporting & Automation
Deliver accurate and timely automated reporting for Commercial, Sustainability and Finance teams.
Develop and maintain dashboards covering key metrics such as revenue, margin, costs and performance trends.
Reduce reliance on manual spreadsheets by strengthening data pipelines.
2. Data Quality & Definitions
Support the standardisation of data definitions and KPI calculations across functions.
Assist with reconciling data discrepancies and improving data accuracy. • Document reporting processes and logic.
Evaluate applicable third-party sustainability systems (traceability) with an eye toward tool optimisation for Falcon’s needs.
3. Business Analysis
Work with Sales, Sustainability and Finance to understand data needs and translate them into reports or models.
Provide analysis on margin trends, pricing performance, and forecast variance.
Support forecasting and budgeting cycles with reliable datasets and insights.
4. Collaboration
Partner with teams to understand reporting requirements.
Provide clear written and verbal explanations of insights to non-technical stakeholders.
Contribute to continuous improvement of data processes.
Skills & Experience
Essential
2–4 years’ experience in data analysis, business intelligence or commercial analytics.
Strong Excel skills with advanced formula knowledge.
Proficient in SQL for querying relational databases.
Experience using BI tools such as Power BI, Tableau, Qlik or similar.
Ability to translate business questions into analytical outputs.
Strong attention to detail and ability to manage data accuracy.
Desirable
Experience with Python (for data manipulation and automation) and/or R.
Prior exposure to ERP or CRM systems (e.g. NetSuite, Salesforce).
Experience of financial reporting processes.
Basic understanding of data modelling concepts.
Personal Attributes
Analytical thinker with curiosity and problem-solving orientation.
Clear communicator, able to present insights to non-technical stakeholders.
Organised and disciplined in documentation and version control.
Comfortable in a fast-paced environment with evolving priorities.
Position
Why this Role Exists:
QBS Software is scaling rapidly across EMEA through organic growth and acquisition. As we continue to unify systems, standardise processes, and evolve into a technology-led organisation, we are looking for a commercially minded Business Analyst to play a central role in shaping how our business operates.
Reporting to the PMO Manager, you will lead business requirements definition and process design across the Group’s systems landscape. While a significant focus will sit across Microsoft Dynamics 365 Sales, Business Central and the wider Microsoft ecosystem, this role extends beyond core ERP/CRM platforms. You will also support Group IT initiatives across People & Culture, Commercial, Operations, Finance and Software Development functions.
This is not a passive documentation role. You will drive clarity, challenge complexity, and ensure solutions are aligned to QBS’s target operating model and growth strategy.
As the Business Analyst at our Alderley Edge Offices you'll be responsible for the following:
Lead Business Requirements & Process Design
Facilitate structured discovery workshops across multiple business functions.
Define and document clear, scalable requirements (BRDs, user stories, process maps, gap analyses).
Accountable for leading As-is and To-Be process analysis that translates into clear, prioritised business and system requirements that enables operational continuity, business readiness, controlled system roll outs across the group.
Translate commercial, operational, and people-related needs into system-enabled solutions.
Drive alignment toward Group-standard processes across regions.
Support Core Systems & Broader IT Landscape
Act as the business lead across Dynamics 365 Sales, Business Central and integrated platforms.
Support system enhancements and optimisation across the Microsoft Power Platform.
Partner with Group IT to define and deliver requirements for internal systems supporting:
People & Culture
Commercial & Sales
Operational fulfilment
Finance
Software Development environments
Ensure strong cross-system data integrity and process alignment.
Integration & Transformation Initiatives
Support M&A integrations by analysing acquired business processes and defining migration requirements.
Conduct system impact assessments and support data transition planning.
Work alongside Group IT and PMO to ensure business readiness for system rollouts.
Lead business-side UAT coordination and solution validation.
Continuous Improvement & Governance
Identify inefficiencies and drive automation or simplification opportunities.
Maintain traceable requirements documentation aligned to PMO governance standards.
Act as the bridge between business stakeholders and technical teams, ensuring mutual clarity and accountability.
Requirements
What You'll Bring:
At least 5-8 years proven experience as a Business Analyst within a systems-driven organisation.
Strong exposure to ERP and/or CRM platforms (Microsoft Dynamics 365 and/or Business Central desirable).
Experience supporting cross-functional system initiatives beyond Finance (HR, Commercial, Operations, IT).
Demonstrable experience leading workshops and influencing stakeholders without direct authority.
Strong understanding of end-to-end business processes (Order-to-Cash, Forecasting, Reporting, Data Governance).
Experience supporting system implementations, rollouts, or integrations.
Excellent analytical, documentation and stakeholder management skills.
Collaborate with the PMO to define and operate a robust Business Analyst framework, ensuring consistency, quality, and repeatability.
Comfortable operating in a fast-paced, acquisition-driven, multi-entity environment.
Confidence in constructively challenging inefficient and fragmented processes, with a clear focus on increasing productivity, operational efficiencies and reducing business and operational risk.
Travel to QBS locations on an as-needed basis to support role responsibilities.
Preferred Skills
Working knowledge of Microsoft Power Platform (Power Automate, Power BI, Power Apps).
Exposure to M&A integrations or system consolidation.
Understanding of API/integration concepts (REST, middleware platforms such as Boomi).
Experience working within a structured PMO environment.
Lean / continuous improvement mindset.
Exposure to software distribution or reseller business models.
Other information
Benefits:
£60,000 per annum
KPI quarterly bonus scheme
Excellent contributory pension scheme
Healthcare scheme
Cycle to Work Scheme
Life Cover
Online retail discounts
Full training and development programme
Mentoring opportunities
Opportunities for promotion and career progression
Our Commitment to Inclusion:
At QBS, we believe diversity isn’t just a box to tick, it’s the engine that drives innovation, creativity, and growth. We’re building a culture where everyone belongs, every voice is heard, and every perspective is valued.
We welcome people of all backgrounds, experiences, and identities, because we know that different ways of thinking make us stronger. Whether you’re starting your career or bringing decades of experience, what matters most is your passion, potential, and willingness to make an impact.
23/03/2026
Full time
Position
Why this Role Exists:
QBS Software is scaling rapidly across EMEA through organic growth and acquisition. As we continue to unify systems, standardise processes, and evolve into a technology-led organisation, we are looking for a commercially minded Business Analyst to play a central role in shaping how our business operates.
Reporting to the PMO Manager, you will lead business requirements definition and process design across the Group’s systems landscape. While a significant focus will sit across Microsoft Dynamics 365 Sales, Business Central and the wider Microsoft ecosystem, this role extends beyond core ERP/CRM platforms. You will also support Group IT initiatives across People & Culture, Commercial, Operations, Finance and Software Development functions.
This is not a passive documentation role. You will drive clarity, challenge complexity, and ensure solutions are aligned to QBS’s target operating model and growth strategy.
As the Business Analyst at our Alderley Edge Offices you'll be responsible for the following:
Lead Business Requirements & Process Design
Facilitate structured discovery workshops across multiple business functions.
Define and document clear, scalable requirements (BRDs, user stories, process maps, gap analyses).
Accountable for leading As-is and To-Be process analysis that translates into clear, prioritised business and system requirements that enables operational continuity, business readiness, controlled system roll outs across the group.
Translate commercial, operational, and people-related needs into system-enabled solutions.
Drive alignment toward Group-standard processes across regions.
Support Core Systems & Broader IT Landscape
Act as the business lead across Dynamics 365 Sales, Business Central and integrated platforms.
Support system enhancements and optimisation across the Microsoft Power Platform.
Partner with Group IT to define and deliver requirements for internal systems supporting:
People & Culture
Commercial & Sales
Operational fulfilment
Finance
Software Development environments
Ensure strong cross-system data integrity and process alignment.
Integration & Transformation Initiatives
Support M&A integrations by analysing acquired business processes and defining migration requirements.
Conduct system impact assessments and support data transition planning.
Work alongside Group IT and PMO to ensure business readiness for system rollouts.
Lead business-side UAT coordination and solution validation.
Continuous Improvement & Governance
Identify inefficiencies and drive automation or simplification opportunities.
Maintain traceable requirements documentation aligned to PMO governance standards.
Act as the bridge between business stakeholders and technical teams, ensuring mutual clarity and accountability.
Requirements
What You'll Bring:
At least 5-8 years proven experience as a Business Analyst within a systems-driven organisation.
Strong exposure to ERP and/or CRM platforms (Microsoft Dynamics 365 and/or Business Central desirable).
Experience supporting cross-functional system initiatives beyond Finance (HR, Commercial, Operations, IT).
Demonstrable experience leading workshops and influencing stakeholders without direct authority.
Strong understanding of end-to-end business processes (Order-to-Cash, Forecasting, Reporting, Data Governance).
Experience supporting system implementations, rollouts, or integrations.
Excellent analytical, documentation and stakeholder management skills.
Collaborate with the PMO to define and operate a robust Business Analyst framework, ensuring consistency, quality, and repeatability.
Comfortable operating in a fast-paced, acquisition-driven, multi-entity environment.
Confidence in constructively challenging inefficient and fragmented processes, with a clear focus on increasing productivity, operational efficiencies and reducing business and operational risk.
Travel to QBS locations on an as-needed basis to support role responsibilities.
Preferred Skills
Working knowledge of Microsoft Power Platform (Power Automate, Power BI, Power Apps).
Exposure to M&A integrations or system consolidation.
Understanding of API/integration concepts (REST, middleware platforms such as Boomi).
Experience working within a structured PMO environment.
Lean / continuous improvement mindset.
Exposure to software distribution or reseller business models.
Other information
Benefits:
£60,000 per annum
KPI quarterly bonus scheme
Excellent contributory pension scheme
Healthcare scheme
Cycle to Work Scheme
Life Cover
Online retail discounts
Full training and development programme
Mentoring opportunities
Opportunities for promotion and career progression
Our Commitment to Inclusion:
At QBS, we believe diversity isn’t just a box to tick, it’s the engine that drives innovation, creativity, and growth. We’re building a culture where everyone belongs, every voice is heard, and every perspective is valued.
We welcome people of all backgrounds, experiences, and identities, because we know that different ways of thinking make us stronger. Whether you’re starting your career or bringing decades of experience, what matters most is your passion, potential, and willingness to make an impact.
Data Engineer Cheltenham (Hybrid - 2-3 days onsite) 32,000 - 38,000 + Bonus + 35 Days Holiday + Hybrid Working + Share Plan + Up to 10 % Pension + Training + Progression This is an excellent opportunity for someone with early experience in data engineering to build a long-term career supporting engineering systems and enterprise data platforms within a globally operating organisation. You will join a collaborative data and engineering systems team where you will gain exposure to large-scale product and manufacturing datasets while contributing to key data improvement initiatives across the business. The organisation is part of the FTSE 100 and operates within a highly technical engineering environment and is committed to improving the quality, consistency, and governance of its product and manufacturing data. As part of a wider digital transformation programme, the business is investing in improving how data is structured, managed, and used across its global platforms. In this role, you will support the management, transformation, and quality improvement of engineering and product data across a range of enterprise systems, including PLM platforms. Working closely with engineers, data specialists, and global stakeholders, you will help extract, analyse, validate, and standardise datasets while contributing to projects that enhance data standards and workflows. The Role: Supporting the maintenance and improvement of product and manufacturing data across engineering systems and PLM platforms Extracting, analysing, and transforming datasets using tools such as SQL and Excel Identifying anomalies and validating data to ensure accuracy and consistency Preparing and loading standardised data into enterprise databases and applications Supporting data improvement initiatives and small-scale projects across the business The Person: Hands on experience in a data-focused role such as data analyst, data coordinator, or similar Experience using data tools such as SQL, Excel, Power BI, Python A strong analytical approach with the ability to work with large datasets Good communication skills and the ability to work with a range of stakeholders Reference Number: BBBH(phone number removed) Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
04/04/2026
Full time
Data Engineer Cheltenham (Hybrid - 2-3 days onsite) 32,000 - 38,000 + Bonus + 35 Days Holiday + Hybrid Working + Share Plan + Up to 10 % Pension + Training + Progression This is an excellent opportunity for someone with early experience in data engineering to build a long-term career supporting engineering systems and enterprise data platforms within a globally operating organisation. You will join a collaborative data and engineering systems team where you will gain exposure to large-scale product and manufacturing datasets while contributing to key data improvement initiatives across the business. The organisation is part of the FTSE 100 and operates within a highly technical engineering environment and is committed to improving the quality, consistency, and governance of its product and manufacturing data. As part of a wider digital transformation programme, the business is investing in improving how data is structured, managed, and used across its global platforms. In this role, you will support the management, transformation, and quality improvement of engineering and product data across a range of enterprise systems, including PLM platforms. Working closely with engineers, data specialists, and global stakeholders, you will help extract, analyse, validate, and standardise datasets while contributing to projects that enhance data standards and workflows. The Role: Supporting the maintenance and improvement of product and manufacturing data across engineering systems and PLM platforms Extracting, analysing, and transforming datasets using tools such as SQL and Excel Identifying anomalies and validating data to ensure accuracy and consistency Preparing and loading standardised data into enterprise databases and applications Supporting data improvement initiatives and small-scale projects across the business The Person: Hands on experience in a data-focused role such as data analyst, data coordinator, or similar Experience using data tools such as SQL, Excel, Power BI, Python A strong analytical approach with the ability to work with large datasets Good communication skills and the ability to work with a range of stakeholders Reference Number: BBBH(phone number removed) Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
IT Service Engineer Location: Surrey / London Home-Based with Travel to Customer Sites Salary: £27 £30,000 per annum (depending on experience) Employment Type: Full-Time Our client is a modern MSP with real growth, great culture and varied tech exposure. They are not your typical Managed Service Provider. They support a wide range of clients across industries, giving their Engineers exposure to the full modern ecosystems not small slices of tech or repetitive ticket queues. They are searching for an IT Service Engineer who s passionate about technology, great with people, and eager to grow in a supportive, fast-paced MSP environment. You ll work from home, visit customer sites, collaborate closely with their technical team, and play an important role in delivering excellent service across their client base. Why You ll Love Working with Our Client: Home-Based with varied customer work. Enjoy the flexibility of working from home while still getting hands-on experience through customer site visits across Surrey, London, and occasionally further afield. Career Growth You won't be stuck in a silo. You'll gain exposure across: Microsoft 365. Azure / Entra ID. Intune / Endpoint Management. Windows, macOS and iOS. Hardware deployments. Networking fundamentals. Get stuck into real project work. Clear progression into 2nd Line, Projects, or Technical Specialist roles: Certification Funding and Exam Incentive Scheme. Our client invests in your technical development through sponsored training, funded Microsoft exams, and incentive scheme for passed certifications. Private medical insurance. Employee Assistance Programme. 20 days annual leave plus bank holidays. Your birthday off, paid. One additional day of holiday for every year of service after year one. Tools and Financial Security: Modern, high-spec IT equipment. Company mobile phone. Pension scheme. All software and tools provided. What You ll Be Doing Service Desk and Technical Support You ll be the first point of contact for incoming support requests and will: Handle queries via phone, email, and our client s ticketing system. Diagnose and resolve 1st / 2nd Line issues efficiently. Log and manage tickets with clear communication and updates. Provide excellent customer service at all times. Customer onsite visits. You will regularly visit customer sites to: Install, configure, and deploy new hardware. Deliver face-to-face support. Assist with project rollouts, system upgrades, or migration support. Build strong, positive relationships with end users. Operational and Technical Ownership. You will also: Receive, set up, and configure hardware to customer specifications. Create detailed build guides and documentation. Contribute to improving internal processes and knowledge articles. Collaborate closely with our client s 2nd and 3rd Line teams. Stay updated with modern technologies and best practices. What They re Looking For Essential Skills and Experience: Experience working in a Managed Service Provider or B2B IT support environment. Strong understanding of Microsoft 365, Azure / Entra ID, Windows 11, macOS and iOS. Excellent communication and customer service skills. A proactive, problem-solving mindset. Ability to manage multiple priorities and deadlines. Strong organisation and documentation skills. Travel Requirements Due to the nature of the role: A full, valid UK driving licence and access to your own vehicle is essential. You must be able to travel reliably to customer sites across London, Surrey, and wider UK when required. Desirable Skills (Not Essential): Intune / Endpoint Manager. Networking basics. Hardware deployment experience. Prior involvement in IT projects. Ready to Join Our Client If you re passionate about delivering great IT support, want variety in your work, and are excited to develop your skills in a modern MSP environment, our client would love to hear from you. Apply now through their recruitment partner s portal and take the next step in your IT career. This role may suit IT Support Specialist, IT Support Technician, IT Support Analyst, IT Technician, Technical Support Engineer, and Service Desk Engineer.
04/04/2026
Full time
IT Service Engineer Location: Surrey / London Home-Based with Travel to Customer Sites Salary: £27 £30,000 per annum (depending on experience) Employment Type: Full-Time Our client is a modern MSP with real growth, great culture and varied tech exposure. They are not your typical Managed Service Provider. They support a wide range of clients across industries, giving their Engineers exposure to the full modern ecosystems not small slices of tech or repetitive ticket queues. They are searching for an IT Service Engineer who s passionate about technology, great with people, and eager to grow in a supportive, fast-paced MSP environment. You ll work from home, visit customer sites, collaborate closely with their technical team, and play an important role in delivering excellent service across their client base. Why You ll Love Working with Our Client: Home-Based with varied customer work. Enjoy the flexibility of working from home while still getting hands-on experience through customer site visits across Surrey, London, and occasionally further afield. Career Growth You won't be stuck in a silo. You'll gain exposure across: Microsoft 365. Azure / Entra ID. Intune / Endpoint Management. Windows, macOS and iOS. Hardware deployments. Networking fundamentals. Get stuck into real project work. Clear progression into 2nd Line, Projects, or Technical Specialist roles: Certification Funding and Exam Incentive Scheme. Our client invests in your technical development through sponsored training, funded Microsoft exams, and incentive scheme for passed certifications. Private medical insurance. Employee Assistance Programme. 20 days annual leave plus bank holidays. Your birthday off, paid. One additional day of holiday for every year of service after year one. Tools and Financial Security: Modern, high-spec IT equipment. Company mobile phone. Pension scheme. All software and tools provided. What You ll Be Doing Service Desk and Technical Support You ll be the first point of contact for incoming support requests and will: Handle queries via phone, email, and our client s ticketing system. Diagnose and resolve 1st / 2nd Line issues efficiently. Log and manage tickets with clear communication and updates. Provide excellent customer service at all times. Customer onsite visits. You will regularly visit customer sites to: Install, configure, and deploy new hardware. Deliver face-to-face support. Assist with project rollouts, system upgrades, or migration support. Build strong, positive relationships with end users. Operational and Technical Ownership. You will also: Receive, set up, and configure hardware to customer specifications. Create detailed build guides and documentation. Contribute to improving internal processes and knowledge articles. Collaborate closely with our client s 2nd and 3rd Line teams. Stay updated with modern technologies and best practices. What They re Looking For Essential Skills and Experience: Experience working in a Managed Service Provider or B2B IT support environment. Strong understanding of Microsoft 365, Azure / Entra ID, Windows 11, macOS and iOS. Excellent communication and customer service skills. A proactive, problem-solving mindset. Ability to manage multiple priorities and deadlines. Strong organisation and documentation skills. Travel Requirements Due to the nature of the role: A full, valid UK driving licence and access to your own vehicle is essential. You must be able to travel reliably to customer sites across London, Surrey, and wider UK when required. Desirable Skills (Not Essential): Intune / Endpoint Manager. Networking basics. Hardware deployment experience. Prior involvement in IT projects. Ready to Join Our Client If you re passionate about delivering great IT support, want variety in your work, and are excited to develop your skills in a modern MSP environment, our client would love to hear from you. Apply now through their recruitment partner s portal and take the next step in your IT career. This role may suit IT Support Specialist, IT Support Technician, IT Support Analyst, IT Technician, Technical Support Engineer, and Service Desk Engineer.
The Health & Safety Data & Systems Analyst/Coordinator provides required HSEQ system support across the Group. The position is empowered to support in the implementation of software-based tools and integrated management systems whilst increasing performance and assurance. The role will help the business to gain beneficial insights from health & safety data allowing them to take a more evidence-based approach to managing and improving health & safety risk within the business. The role will conduct analytical HSE reports, perform gap analysis and evaluate trends with a focus on risk understanding and elimination. Key Responsibilities Systems Administration Administer Breedon's HSEQ reporting platform (Enablon) to maximise its value to the business. Administrator for the Breedon Management System to maximise the use and value of the system across the business. Document Controller for all Company Standards, maintaining efficient and effective systems for document management, including version control. Providing systems training and troubleshooting for implemented software solutions. Data Analysis Proactively support the optimisation of HSEQ systems and processes to assist the businesses in obtaining their targeted results and embedding a positive H&S culture Partner with colleagues across our businesses to develop and maintain system dashboards, using common leading & lagging metrics wherever possible i.e. Power BI. Interrogate and analyse HSE data across agreed key performance indicators to identify trends and related risks & performance themes Conduct ad-hoc analysis and reporting to support deep dives into BU-specific and group wide themes. Verify data accuracy, completeness, and quality in line with the basis of reporting. Support and maintain the HSE data model (KPIs), escalating to the team as required Skills, Knowledge & Expertise You will have 3-5 years of knowledge or experience in Health, Safety and Environment, preferably from the construction industry and / or proven experience of managing systems and digital reporting platforms within the QHSE space. Attention to detail and a commitment to data accuracy. Experience of data management, analysis and reporting. Excellent analytical skills that can be applied to breadth and depth of data to distil key insights for reporting. Experience of developing and continuously improving digital dashboards, using measures and indicators, in both Power BI and software-as-as-service systems (SaaS). Comfortable navigating various databases such as Power BI dashboards, Microsoft Excel, and Sharepoint. Strong written and desktop publishing skills to clearly articulate insights in Word and PowerPoint reports, following analysis. Ability to build and maintain open, collaborative relationships with cross function internal and external stakeholders. A reliable self-starter with the drive required to influence others to consistently meet deadlines. Ability to work independently and contribute actively to work in partnership with key stakeholders Able to link data with business problems, naturally identify and contextualise patterns, anomalies and adjacencies, articulate insights to offer action. Continuous improvement mindset. Job Benefits 25 days holiday plus bank holidays Contributory Pension Scheme Free on-site Parking Holiday Buy Scheme Volunteer Scheme Share Save Scheme Life Assurance Enhanced Maternity, Adoption & Paternity Scheme Health & Wellbeing Initiatives Discount Scheme
04/04/2026
Full time
The Health & Safety Data & Systems Analyst/Coordinator provides required HSEQ system support across the Group. The position is empowered to support in the implementation of software-based tools and integrated management systems whilst increasing performance and assurance. The role will help the business to gain beneficial insights from health & safety data allowing them to take a more evidence-based approach to managing and improving health & safety risk within the business. The role will conduct analytical HSE reports, perform gap analysis and evaluate trends with a focus on risk understanding and elimination. Key Responsibilities Systems Administration Administer Breedon's HSEQ reporting platform (Enablon) to maximise its value to the business. Administrator for the Breedon Management System to maximise the use and value of the system across the business. Document Controller for all Company Standards, maintaining efficient and effective systems for document management, including version control. Providing systems training and troubleshooting for implemented software solutions. Data Analysis Proactively support the optimisation of HSEQ systems and processes to assist the businesses in obtaining their targeted results and embedding a positive H&S culture Partner with colleagues across our businesses to develop and maintain system dashboards, using common leading & lagging metrics wherever possible i.e. Power BI. Interrogate and analyse HSE data across agreed key performance indicators to identify trends and related risks & performance themes Conduct ad-hoc analysis and reporting to support deep dives into BU-specific and group wide themes. Verify data accuracy, completeness, and quality in line with the basis of reporting. Support and maintain the HSE data model (KPIs), escalating to the team as required Skills, Knowledge & Expertise You will have 3-5 years of knowledge or experience in Health, Safety and Environment, preferably from the construction industry and / or proven experience of managing systems and digital reporting platforms within the QHSE space. Attention to detail and a commitment to data accuracy. Experience of data management, analysis and reporting. Excellent analytical skills that can be applied to breadth and depth of data to distil key insights for reporting. Experience of developing and continuously improving digital dashboards, using measures and indicators, in both Power BI and software-as-as-service systems (SaaS). Comfortable navigating various databases such as Power BI dashboards, Microsoft Excel, and Sharepoint. Strong written and desktop publishing skills to clearly articulate insights in Word and PowerPoint reports, following analysis. Ability to build and maintain open, collaborative relationships with cross function internal and external stakeholders. A reliable self-starter with the drive required to influence others to consistently meet deadlines. Ability to work independently and contribute actively to work in partnership with key stakeholders Able to link data with business problems, naturally identify and contextualise patterns, anomalies and adjacencies, articulate insights to offer action. Continuous improvement mindset. Job Benefits 25 days holiday plus bank holidays Contributory Pension Scheme Free on-site Parking Holiday Buy Scheme Volunteer Scheme Share Save Scheme Life Assurance Enhanced Maternity, Adoption & Paternity Scheme Health & Wellbeing Initiatives Discount Scheme
Business Analyst Customer Journey Analysis Berkshire Hybrid 750/day (Inside IR35) 12 Months Contract Our client is seeking an experienced Business Analyst with experience in supporting digital and AI enabled customer service solutions, including assisted service or self-service functions. Required Key Skills & Experience: Proven experience as a Senior Business Analyst supporting large-scale transformation programmes within customer service, contact centre, or customer operations environments. Strong background in customer journey analysis, process re-engineering, and target operating model design. Experience working with CRM and contact centre platforms, ideally Salesforce and/or Amazon Connect (or equivalent). Experience operating in Agile delivery environments, supporting squads through sprints and releases. Exposure to AI tools, conversational analytics, speech-to-text, or intelligent routing. Professional Business Analysis certification desirable (BCS, IIBA, Agile BA). Location: Berkshire Hybrid: 1-2 days per week in the office / remainder days working from home Contract: 12 Months Rate: 750/d Inside IR35 (Via umbrella) If you're an experienced Business Analyst with experience in supporting Customer journey's we'd love to hear from you. Please submit your CV today! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
04/04/2026
Contractor
Business Analyst Customer Journey Analysis Berkshire Hybrid 750/day (Inside IR35) 12 Months Contract Our client is seeking an experienced Business Analyst with experience in supporting digital and AI enabled customer service solutions, including assisted service or self-service functions. Required Key Skills & Experience: Proven experience as a Senior Business Analyst supporting large-scale transformation programmes within customer service, contact centre, or customer operations environments. Strong background in customer journey analysis, process re-engineering, and target operating model design. Experience working with CRM and contact centre platforms, ideally Salesforce and/or Amazon Connect (or equivalent). Experience operating in Agile delivery environments, supporting squads through sprints and releases. Exposure to AI tools, conversational analytics, speech-to-text, or intelligent routing. Professional Business Analysis certification desirable (BCS, IIBA, Agile BA). Location: Berkshire Hybrid: 1-2 days per week in the office / remainder days working from home Contract: 12 Months Rate: 750/d Inside IR35 (Via umbrella) If you're an experienced Business Analyst with experience in supporting Customer journey's we'd love to hear from you. Please submit your CV today! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Enterprise Architecture Modelling SME Must have an Active DV Clearance Join a high-performing Defence and National Security programme as an Enterprise Architecture Modelling SME , where you will design and manage enterprise architecture models that guide strategic decision making across complex systems. This is an opportunity to work within a multi skilled agile team, shaping how technology, applications, and business processes align to deliver secure and effective outcomes. About the Role - Enterprise Architecture Modelling SME As an Enterprise Architecture Modelling SME , you will create and manage enterprise architecture models across business, application, and technology layers using the ArchiMate standard. You will develop clear viewpoints, diagrams, and capability maps to communicate architectural direction to stakeholders. The role involves conducting impact and gap analyses, scenario modelling, and supporting decision making on proposed changes. You will work closely with analysts, project managers, data architects, and engineers to ensure solutions align with defined blueprints. You will automate documentation outputs from models to support knowledge transfer and reduce manual effort. What We're Looking For - Enterprise Architecture Modelling SME Strong experience applying ArchiMate 3.x across multiple viewpoints. Familiarity with architecture tools such as Archi, Sparx EA, or BizzDesign . Ability to visualise complex systems and produce clear analytical outputs. Excellent communication skills to explain architectural concepts to technical and non technical audiences. Strong problem solving ability with a structured and proactive approach. Make a meaningful impact as an Enterprise Architecture Modelling SME in a secure, mission focused environment. To apply, please send your CV by pressing the apply button.
04/04/2026
Contractor
Enterprise Architecture Modelling SME Must have an Active DV Clearance Join a high-performing Defence and National Security programme as an Enterprise Architecture Modelling SME , where you will design and manage enterprise architecture models that guide strategic decision making across complex systems. This is an opportunity to work within a multi skilled agile team, shaping how technology, applications, and business processes align to deliver secure and effective outcomes. About the Role - Enterprise Architecture Modelling SME As an Enterprise Architecture Modelling SME , you will create and manage enterprise architecture models across business, application, and technology layers using the ArchiMate standard. You will develop clear viewpoints, diagrams, and capability maps to communicate architectural direction to stakeholders. The role involves conducting impact and gap analyses, scenario modelling, and supporting decision making on proposed changes. You will work closely with analysts, project managers, data architects, and engineers to ensure solutions align with defined blueprints. You will automate documentation outputs from models to support knowledge transfer and reduce manual effort. What We're Looking For - Enterprise Architecture Modelling SME Strong experience applying ArchiMate 3.x across multiple viewpoints. Familiarity with architecture tools such as Archi, Sparx EA, or BizzDesign . Ability to visualise complex systems and produce clear analytical outputs. Excellent communication skills to explain architectural concepts to technical and non technical audiences. Strong problem solving ability with a structured and proactive approach. Make a meaningful impact as an Enterprise Architecture Modelling SME in a secure, mission focused environment. To apply, please send your CV by pressing the apply button.
We are partnering exclusively with a leading business services provider, in their search for an Interim Accounting Analyst. This is a 3-month temporary role (with a high likelihood of extension) based in Leeds offering a hybrid working model (3 days in office) and a day rate between 220 to 240 per day via umbrella. The Role You will provide immediate capacity to a busy finance team supporting a large public sector contract. This is a hands-on, proactive role focused on strengthening daily business-as-usual operations, ensuring stringent reconciliations are met , and supporting urgent year-end audit requirements. Key Responsibilities Reconciliations: Perform daily and monthly bank, revenue, and cash banking reconciliations to meet strict Service Level Agreements (SLAs). General Ledger: Prepare and manage General Ledger (GL) and balance sheet reconciliations. Audit Support: Support external audit remediation by gathering evidence and addressing queries before the March 31st year-end deadline. Financial Operations: Assist with month-end close tasks, including Direct Debit, credit card, and payment reconciliations. Process Improvement: Identify efficiency gains and assist with the documentation of finance processes and internal controls. Reporting: Support the preparation of monthly reporting and perform data analysis using Excel. This role could be right for you if you have: Qualifications: Ideally part-qualified level (ACA, ACCA, or CIMA). Technical Skills: Strong experience in finance operations with high-volume transactions. Proficiency in Oracle is highly desirable. Excel & Systems: Advanced Excel skills, including lookups and pivot tables for data manipulation. Audit Experience: Proven track record of dealing with audit queries and supporting external audit processes. Soft Skills: A proactive, reliable, and organised approach with the ability to "hit the ground running" in a fast-paced environment. Randstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003
04/04/2026
Seasonal
We are partnering exclusively with a leading business services provider, in their search for an Interim Accounting Analyst. This is a 3-month temporary role (with a high likelihood of extension) based in Leeds offering a hybrid working model (3 days in office) and a day rate between 220 to 240 per day via umbrella. The Role You will provide immediate capacity to a busy finance team supporting a large public sector contract. This is a hands-on, proactive role focused on strengthening daily business-as-usual operations, ensuring stringent reconciliations are met , and supporting urgent year-end audit requirements. Key Responsibilities Reconciliations: Perform daily and monthly bank, revenue, and cash banking reconciliations to meet strict Service Level Agreements (SLAs). General Ledger: Prepare and manage General Ledger (GL) and balance sheet reconciliations. Audit Support: Support external audit remediation by gathering evidence and addressing queries before the March 31st year-end deadline. Financial Operations: Assist with month-end close tasks, including Direct Debit, credit card, and payment reconciliations. Process Improvement: Identify efficiency gains and assist with the documentation of finance processes and internal controls. Reporting: Support the preparation of monthly reporting and perform data analysis using Excel. This role could be right for you if you have: Qualifications: Ideally part-qualified level (ACA, ACCA, or CIMA). Technical Skills: Strong experience in finance operations with high-volume transactions. Proficiency in Oracle is highly desirable. Excel & Systems: Advanced Excel skills, including lookups and pivot tables for data manipulation. Audit Experience: Proven track record of dealing with audit queries and supporting external audit processes. Soft Skills: A proactive, reliable, and organised approach with the ability to "hit the ground running" in a fast-paced environment. Randstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003
Job Title: IT Service Desk Engineer Location: Seaford, BN25 1LS Salary: 26,000 - 30,000 per year based on experience Job Type: Full time, Permanent We are looking for the right person to join our small but busy MSP in East Sussex and become a key part of it! As an IT Service Desk Engineer, you will be responsible for delivering IT support to our clients via telephone and remote assistance. Given the diverse nature of our clientele, you will encounter a wide array of stimulating challenges on a daily basis. To excel in this role, exceptional proficiency in both verbal and written communication is essential. If you are passionate about technology, dedicated to ensuring customer satisfaction, willingness to learn and to thrive as a collaborative team member, we encourage you to apply for this position. Please note, this is an office-based role and you will be required to commute to the office each day. Once probation has been passed this can be reviewed at the directors descension. Candidates must live a commutable distance from Seaford BN25 1LS to be considered for the role. Primary Responsibilities: Responding to IT support requests that have been logged in our helpdesk system. This will involve returning calls to customers and engaging with them directly, responding to the helpdesk ticket, and utilising remote support if necessary. It is crucial that we interact with customers in a professional manner and comply with our Service Level Agreements (SLAs). Setup of new users in Active Directory, Entra and 365 VOIP phone setup and configuration (training to be provided) Document and log all inquiries in the helpdesk system, ensuring each ticket is updated and prioritised accordingly. Resolve first and second-line tickets, escalating cases to senior engineers as necessary. Maintain adherence to our high service standards and quality benchmarks. Demonstrate exemplary communication and time-management skills. Operate both independently and collaboratively within a team setting. Provide training and mentoring to staff members and clients when needed. Perform device setup, repair, and upgrade tasks in our workshop. Conduct routine system inspections, implement updates, and apply patches as required. Review backup logs vigilantly; address any failures proactively. Assist with larger projects when required. Work alongside and report directly to the Service Desk Manager These responsibilities collectively ensure that our operations run smoothly while delivering outstanding service to our clients. What we are after: Minimum of 2 years' and recent experience in IT support roles A logical thinker who is driven, works well in a team and wants to excel in an IT support based role. Microsoft Windows Servers (including Active Directory, Group Policies, DHCP, DNS etc.) Windows and Mac operating systems Microsoft 365 Services including Exchange Online, SharePoint, Teams and OneDrive Microsoft Azure/Entra Virtualisation technologies VOIP experience A great communicator and client liaison Relevant certificates or qualifications as well as experience working in a MSP environment would be desirable. Due to the nature of our clients, we will require a clear DBS check of the successful application before employment starts. Benefits: Pension scheme Death in service 1000 minimum increase each year Regular pay reviews Celebrate their birthday by having the day off on us Water and soft drinks provided "on tap" 6 hours of free phone counselling, per month, if ever needed through our well-being provider Yearly eye tests Smart casual dress and branded polo shirts provided Free Parking Company Events Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; IT Helpdesk Engineer, Support Consultant, IT Support Service Desk, IT Service Desk Consultant, IT Support, Helpdesk Support, Support Engineer, Senior Support Technician, Helpdesk Analyst, IT Support Analyst, IT Service Engineer, IT Service Desk Technician, Technical Support, IT Support, IT Systems Support, 2nd Line Technical Support, IT Service Desk Technician, 2nd Line Support Engineer, 2nd Line Support Technician may also be considered for this role.
04/04/2026
Full time
Job Title: IT Service Desk Engineer Location: Seaford, BN25 1LS Salary: 26,000 - 30,000 per year based on experience Job Type: Full time, Permanent We are looking for the right person to join our small but busy MSP in East Sussex and become a key part of it! As an IT Service Desk Engineer, you will be responsible for delivering IT support to our clients via telephone and remote assistance. Given the diverse nature of our clientele, you will encounter a wide array of stimulating challenges on a daily basis. To excel in this role, exceptional proficiency in both verbal and written communication is essential. If you are passionate about technology, dedicated to ensuring customer satisfaction, willingness to learn and to thrive as a collaborative team member, we encourage you to apply for this position. Please note, this is an office-based role and you will be required to commute to the office each day. Once probation has been passed this can be reviewed at the directors descension. Candidates must live a commutable distance from Seaford BN25 1LS to be considered for the role. Primary Responsibilities: Responding to IT support requests that have been logged in our helpdesk system. This will involve returning calls to customers and engaging with them directly, responding to the helpdesk ticket, and utilising remote support if necessary. It is crucial that we interact with customers in a professional manner and comply with our Service Level Agreements (SLAs). Setup of new users in Active Directory, Entra and 365 VOIP phone setup and configuration (training to be provided) Document and log all inquiries in the helpdesk system, ensuring each ticket is updated and prioritised accordingly. Resolve first and second-line tickets, escalating cases to senior engineers as necessary. Maintain adherence to our high service standards and quality benchmarks. Demonstrate exemplary communication and time-management skills. Operate both independently and collaboratively within a team setting. Provide training and mentoring to staff members and clients when needed. Perform device setup, repair, and upgrade tasks in our workshop. Conduct routine system inspections, implement updates, and apply patches as required. Review backup logs vigilantly; address any failures proactively. Assist with larger projects when required. Work alongside and report directly to the Service Desk Manager These responsibilities collectively ensure that our operations run smoothly while delivering outstanding service to our clients. What we are after: Minimum of 2 years' and recent experience in IT support roles A logical thinker who is driven, works well in a team and wants to excel in an IT support based role. Microsoft Windows Servers (including Active Directory, Group Policies, DHCP, DNS etc.) Windows and Mac operating systems Microsoft 365 Services including Exchange Online, SharePoint, Teams and OneDrive Microsoft Azure/Entra Virtualisation technologies VOIP experience A great communicator and client liaison Relevant certificates or qualifications as well as experience working in a MSP environment would be desirable. Due to the nature of our clients, we will require a clear DBS check of the successful application before employment starts. Benefits: Pension scheme Death in service 1000 minimum increase each year Regular pay reviews Celebrate their birthday by having the day off on us Water and soft drinks provided "on tap" 6 hours of free phone counselling, per month, if ever needed through our well-being provider Yearly eye tests Smart casual dress and branded polo shirts provided Free Parking Company Events Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; IT Helpdesk Engineer, Support Consultant, IT Support Service Desk, IT Service Desk Consultant, IT Support, Helpdesk Support, Support Engineer, Senior Support Technician, Helpdesk Analyst, IT Support Analyst, IT Service Engineer, IT Service Desk Technician, Technical Support, IT Support, IT Systems Support, 2nd Line Technical Support, IT Service Desk Technician, 2nd Line Support Engineer, 2nd Line Support Technician may also be considered for this role.
Graduate Operational Technology (OT) Cyber Security Analyst / Engineer 3 days a week onsite (London or Leicester or Sunderland or Crewe or Derby or Luton) Permanent role with excellent salary + company benefits This person will receive all the training and paid qualifications to move into an Operational Technology Compliance Manager role. We're looking for an ambitious engineering graduate with at least 1 years' experience of working with Operational Technology (OT) who is keen to build a long-term career in cybersecurity for critical infrastructure. Reporting into the Head of Information Security GRC and Group CISO this role sits within the Group Information Security team and offers a unique opportunity to work at the intersection of engineering systems and cybersecurity. You will help ensure that operational technologies across this large global organisation are designed, deployed and maintained securely, supporting the protection of critical transport systems. You will receive structured training, mentoring and financial support to achieve industry-recognised cybersecurity certifications, while gaining hands-on experience working with engineers, technology teams and security specialists across the organisation. This role is ideal for someone who has worked with rail operational systems or similar and wants to transition into the rapidly growing field of Operational Technology security. What You'll Be Doing Working alongside experienced cybersecurity and engineering specialists, you will: Support the implementation of the Operational Technology security strategy across engineering and operational teams. Assist in applying recognised cyber security frameworks such as National Institute of Standards and Technology Cyber Security Framework and IEC 62443 to operational environments. Work with engineering teams to understand how operational systems such as Supervisory Control and Data Acquisition, Programmable Logic Controller, and rail technologies like European Train Control System are designed and operated. Support the review of engineering designs to help ensure security considerations are included throughout the system lifecycle. Assist with vulnerability scanning, security assessments and assurance activities relating to operational technology systems. Work with the Security Operations Centre to help monitor and respond to security risks affecting operational environments. Help develop training materials and guidance for engineering teams on secure system design and operational practices. Contribute to security improvement plans following risk assessments or security testing. Training and Development As part of this role you will receive: Structured training in Operational Technology cybersecurity Mentoring from experienced cybersecurity and engineering professionals Financial support and study time for professional certifications such as: Certified Information Systems Security Professional Certified Information Security Manager ISO/IEC 27001 Lead Auditor Exposure to large-scale operational systems and real-world cybersecurity challenges Opportunities to grow into specialist OT security or cybersecurity leadership roles What We're Looking For Essential Degree in Engineering, Electrical Engineering, Electronic Engineering, Systems Engineering, or a related discipline Some practical experience of Operational Technology environments, such as industrial control systems, automation, or rail systems Understanding of technologies such as PLCs, SCADA, or industrial networks Interest in cybersecurity and protecting critical infrastructure Strong analytical and problem-solving skills Good communication skills and ability to work with both engineering and technology teams Desirable Experience through internships, placements or projects involving operational technology systems Exposure to rail or transport engineering environments Basic awareness of cybersecurity concepts Interest in pursuing professional cybersecurity certifications This role provides an exceptional opportunity to build a career in one of the fastest-growing areas of cybersecurity: Operational Technology security. You will gain experience protecting systems that support real-world infrastructure and transport operations, while receiving the training and professional support needed to develop into a specialist OT cybersecurity professional so if you're interested in this role please send your CV asap.
03/04/2026
Full time
Graduate Operational Technology (OT) Cyber Security Analyst / Engineer 3 days a week onsite (London or Leicester or Sunderland or Crewe or Derby or Luton) Permanent role with excellent salary + company benefits This person will receive all the training and paid qualifications to move into an Operational Technology Compliance Manager role. We're looking for an ambitious engineering graduate with at least 1 years' experience of working with Operational Technology (OT) who is keen to build a long-term career in cybersecurity for critical infrastructure. Reporting into the Head of Information Security GRC and Group CISO this role sits within the Group Information Security team and offers a unique opportunity to work at the intersection of engineering systems and cybersecurity. You will help ensure that operational technologies across this large global organisation are designed, deployed and maintained securely, supporting the protection of critical transport systems. You will receive structured training, mentoring and financial support to achieve industry-recognised cybersecurity certifications, while gaining hands-on experience working with engineers, technology teams and security specialists across the organisation. This role is ideal for someone who has worked with rail operational systems or similar and wants to transition into the rapidly growing field of Operational Technology security. What You'll Be Doing Working alongside experienced cybersecurity and engineering specialists, you will: Support the implementation of the Operational Technology security strategy across engineering and operational teams. Assist in applying recognised cyber security frameworks such as National Institute of Standards and Technology Cyber Security Framework and IEC 62443 to operational environments. Work with engineering teams to understand how operational systems such as Supervisory Control and Data Acquisition, Programmable Logic Controller, and rail technologies like European Train Control System are designed and operated. Support the review of engineering designs to help ensure security considerations are included throughout the system lifecycle. Assist with vulnerability scanning, security assessments and assurance activities relating to operational technology systems. Work with the Security Operations Centre to help monitor and respond to security risks affecting operational environments. Help develop training materials and guidance for engineering teams on secure system design and operational practices. Contribute to security improvement plans following risk assessments or security testing. Training and Development As part of this role you will receive: Structured training in Operational Technology cybersecurity Mentoring from experienced cybersecurity and engineering professionals Financial support and study time for professional certifications such as: Certified Information Systems Security Professional Certified Information Security Manager ISO/IEC 27001 Lead Auditor Exposure to large-scale operational systems and real-world cybersecurity challenges Opportunities to grow into specialist OT security or cybersecurity leadership roles What We're Looking For Essential Degree in Engineering, Electrical Engineering, Electronic Engineering, Systems Engineering, or a related discipline Some practical experience of Operational Technology environments, such as industrial control systems, automation, or rail systems Understanding of technologies such as PLCs, SCADA, or industrial networks Interest in cybersecurity and protecting critical infrastructure Strong analytical and problem-solving skills Good communication skills and ability to work with both engineering and technology teams Desirable Experience through internships, placements or projects involving operational technology systems Exposure to rail or transport engineering environments Basic awareness of cybersecurity concepts Interest in pursuing professional cybersecurity certifications This role provides an exceptional opportunity to build a career in one of the fastest-growing areas of cybersecurity: Operational Technology security. You will gain experience protecting systems that support real-world infrastructure and transport operations, while receiving the training and professional support needed to develop into a specialist OT cybersecurity professional so if you're interested in this role please send your CV asap.
Are you ready to take your career to the next level in a role that combines data analytics, CRM development, and continuous improvement? This is an exciting opportunity to join a company with over a century of excellence in designing and supplying high-quality products. This role offers a fantastic chance to grow professionally while being part of a forward-thinking organisation. What You Will Do: - Run, update, and assist in developing and maintaining business intelligence dashboards and reports. - Support data extraction, transformation, and loading (ETL) processes to ensure data accuracy and quality. - Assist with day-to-day maintenance of the CRM system, including user accounts, permissions, and data updates. - Provide support for user queries, deliver training, and enhance user adoption of the CRM platform. - Contribute to small-scale enhancements and improvements to BI and CRM solutions, ensuring efficiency and innovation. - Collaborate with the IT team to provide technical support across departments and assist with system upgrades and testing. What You Will Bring: - A strong interest in data analytics and CRM systems, with a basic knowledge of SQL and data manipulation. - Excellent problem-solving and communication skills, with the ability to work collaboratively in a team environment. - Familiarity with reporting or business intelligence tools and previous exposure to a CRM platform. - Attention to detail, process-oriented thinking, and a willingness to learn and adapt to new technologies. - Proficiency in Microsoft Office products and a proactive approach to continuous improvement. Joining this company means being part of a legacy of innovation and quality that spans over a century. The company is driven by a commitment to excellence and a strategic focus on growth, investment, and outstanding customer service. In this role, you will play a key part in supporting the organisation's goals and contributing to its ongoing success in the UK construction industry and beyond. Location: This role is based at the company's headquarters in Kingswinford. Interested?: If you're ready to make your mark as a BI Analyst and thrive in a dynamic and supportive environment, don't wait! Apply now and take the first step towards an exciting new chapter in your career. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
03/04/2026
Full time
Are you ready to take your career to the next level in a role that combines data analytics, CRM development, and continuous improvement? This is an exciting opportunity to join a company with over a century of excellence in designing and supplying high-quality products. This role offers a fantastic chance to grow professionally while being part of a forward-thinking organisation. What You Will Do: - Run, update, and assist in developing and maintaining business intelligence dashboards and reports. - Support data extraction, transformation, and loading (ETL) processes to ensure data accuracy and quality. - Assist with day-to-day maintenance of the CRM system, including user accounts, permissions, and data updates. - Provide support for user queries, deliver training, and enhance user adoption of the CRM platform. - Contribute to small-scale enhancements and improvements to BI and CRM solutions, ensuring efficiency and innovation. - Collaborate with the IT team to provide technical support across departments and assist with system upgrades and testing. What You Will Bring: - A strong interest in data analytics and CRM systems, with a basic knowledge of SQL and data manipulation. - Excellent problem-solving and communication skills, with the ability to work collaboratively in a team environment. - Familiarity with reporting or business intelligence tools and previous exposure to a CRM platform. - Attention to detail, process-oriented thinking, and a willingness to learn and adapt to new technologies. - Proficiency in Microsoft Office products and a proactive approach to continuous improvement. Joining this company means being part of a legacy of innovation and quality that spans over a century. The company is driven by a commitment to excellence and a strategic focus on growth, investment, and outstanding customer service. In this role, you will play a key part in supporting the organisation's goals and contributing to its ongoing success in the UK construction industry and beyond. Location: This role is based at the company's headquarters in Kingswinford. Interested?: If you're ready to make your mark as a BI Analyst and thrive in a dynamic and supportive environment, don't wait! Apply now and take the first step towards an exciting new chapter in your career. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Role: Lead SOC Analyst Location: London Salary: Competitive salary and package dependent on experience Career Level: Specialist Please Note: Any offer of employment is subject to satisfactory BPSS and the candidate being granted a level of security clearance which typically requires 10 years continuous UK address history, usually including no periods of 30 consecutive days or more spent outside of the UK, and a declaration of being a British passport holder with no dual nationalism at the point of application. Note: The above information relates to a specific client requirement Role Description The Lead SOC Analyst (L3) provides advanced investigation and analysis, acting as the escalation point for complex or high-severity incidents. They conduct root cause analysis, guide L1 analysts, and support incident containment and remediation efforts. Accenture are partnering with scaled UK AI compute pioneers to lead the charge on next-generation infrastructure. To support this endeavour, we're building a high-performance compute operations team in London. Our work will be sensitive, secure, 24x7 and on the most up-to-date high density compute stacks available. Shift teams will be setup and operate 24x7 and successful candidates working on shift will be paid a shift premium for the non-standard unsociable shift hours that will be part of that rota.? Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO
03/04/2026
Full time
Role: Lead SOC Analyst Location: London Salary: Competitive salary and package dependent on experience Career Level: Specialist Please Note: Any offer of employment is subject to satisfactory BPSS and the candidate being granted a level of security clearance which typically requires 10 years continuous UK address history, usually including no periods of 30 consecutive days or more spent outside of the UK, and a declaration of being a British passport holder with no dual nationalism at the point of application. Note: The above information relates to a specific client requirement Role Description The Lead SOC Analyst (L3) provides advanced investigation and analysis, acting as the escalation point for complex or high-severity incidents. They conduct root cause analysis, guide L1 analysts, and support incident containment and remediation efforts. Accenture are partnering with scaled UK AI compute pioneers to lead the charge on next-generation infrastructure. To support this endeavour, we're building a high-performance compute operations team in London. Our work will be sensitive, secure, 24x7 and on the most up-to-date high density compute stacks available. Shift teams will be setup and operate 24x7 and successful candidates working on shift will be paid a shift premium for the non-standard unsociable shift hours that will be part of that rota.? Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO
An exciting opportunity for a passionate Network Security Engineer to join a unique, multi-national Information Management function. Ideal candidates should be committed to protecting our critical systems and ensuring the integrity and security of our network infrastructure. Salary: Circa £50,000depending on experience+ shift allowance Dynamic (hybrid) working: 5 days per week on-site due to workload classification, working a 24/7 Shift Pattern Security Clearance: British Citizen This role will require DV Clearance. Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS) and a Security Check (SC) clearance, which are managed by the MBDA Personnel Security Team. What we can offer you: Company bonus: Up to £2,500 (based on company performance and will vary year to year) Pension: maximum total (employer and employee) contribution of up to 14% Overtime: opportunity for paid overtime Flexi Leave: Up to 15 additional days Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more The opportunity: Join our forward thinking team as a Network Security Engineer, where you will play a key role in safeguarding our organisations' network infrastructure as part of the 24x7 Internal Security Response (ISR) team. When not involved in incident response and triage activity with the SOC team, you will be responsible for designing, implementing and maintaining robust security solutions to protect against evolving threats. Collaborating with cross-functional teams, you will work on implementing changes securely, identifying vulnerabilities, managing security incidents and ensuring compliance with industry best practices. The role will be involved in the optimisation of network security tools to remediate "purple team" highlighted areas identified for improvement. You will also have the opportunity to immerse your time into the standardisation of network tools. This is a dynamic opportunity to contribute to security initiatives, solve complex challenges, and have a direct impact on the overall resilience of our IT environment. If you are passionate about security and proactive defence, this role is the perfect fit. If you are looking to leverage your technical skills in a values-led company that values innovation and diversity, this is the place to make an impact. What we're looking for from you: ESSENTIALS Solid understanding of networking principles (TCP/IP, DNS, routing, switching, VLANS and load balancing) Strong expertise in configuring, maintaining and troubleshooting firewalls e.g. Cisco, Checkpoint, Palo Alto Demonstrable hands-on experience in next-gen firewalls and advancing security features like IPS/IDS, SSL decryption and deep packet inspection. Proven experience in managing secure proxy solutions (e.g. Bluecoat, F5) and the ability to implement policies for content filtering, SSL inspection and network traffic monitoring. In depth knowledge of security protocols such as IPSec, SSL / TLS, VPNs and two factor authentication. Understanding of network architectures and security zones (DMZ, internal networks). Proficient in monitoring technologies e.g. PRTG, Nagios. DESIRABLES Understanding of cyber security capabilities and their integrations to networks infrastructure. Existing knowledge of / aptitude to learn Darktrace Antigena and Respond, Splunk ES or Log Rhythm tools. Strong ability to interpret complex information via use of packet capture in order to identify malicious traffic in detail, revealing attacker behaviours like C2, exploitation, lateral movement, or data exfiltration. Proven ability to review SOC alerting in collaboration with SOC analysts to effectively triage and manage Tier 1 SOC alerts to the appropriate outcome. Experience with LDAP, and application traffic flow root cause analysis. Previous experience to identify root cause from (TBC for review - Demonstrable understanding of the OSI Reference Model and the network communication protocols, including but not limited to DNS, HTTP/S, SSL, SMTP, FTP/S, LDAP/S. Demonstrable experience with Security Information Event Monitoring Tools and/or Network Packet Capture tools). Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
03/04/2026
Full time
An exciting opportunity for a passionate Network Security Engineer to join a unique, multi-national Information Management function. Ideal candidates should be committed to protecting our critical systems and ensuring the integrity and security of our network infrastructure. Salary: Circa £50,000depending on experience+ shift allowance Dynamic (hybrid) working: 5 days per week on-site due to workload classification, working a 24/7 Shift Pattern Security Clearance: British Citizen This role will require DV Clearance. Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS) and a Security Check (SC) clearance, which are managed by the MBDA Personnel Security Team. What we can offer you: Company bonus: Up to £2,500 (based on company performance and will vary year to year) Pension: maximum total (employer and employee) contribution of up to 14% Overtime: opportunity for paid overtime Flexi Leave: Up to 15 additional days Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more The opportunity: Join our forward thinking team as a Network Security Engineer, where you will play a key role in safeguarding our organisations' network infrastructure as part of the 24x7 Internal Security Response (ISR) team. When not involved in incident response and triage activity with the SOC team, you will be responsible for designing, implementing and maintaining robust security solutions to protect against evolving threats. Collaborating with cross-functional teams, you will work on implementing changes securely, identifying vulnerabilities, managing security incidents and ensuring compliance with industry best practices. The role will be involved in the optimisation of network security tools to remediate "purple team" highlighted areas identified for improvement. You will also have the opportunity to immerse your time into the standardisation of network tools. This is a dynamic opportunity to contribute to security initiatives, solve complex challenges, and have a direct impact on the overall resilience of our IT environment. If you are passionate about security and proactive defence, this role is the perfect fit. If you are looking to leverage your technical skills in a values-led company that values innovation and diversity, this is the place to make an impact. What we're looking for from you: ESSENTIALS Solid understanding of networking principles (TCP/IP, DNS, routing, switching, VLANS and load balancing) Strong expertise in configuring, maintaining and troubleshooting firewalls e.g. Cisco, Checkpoint, Palo Alto Demonstrable hands-on experience in next-gen firewalls and advancing security features like IPS/IDS, SSL decryption and deep packet inspection. Proven experience in managing secure proxy solutions (e.g. Bluecoat, F5) and the ability to implement policies for content filtering, SSL inspection and network traffic monitoring. In depth knowledge of security protocols such as IPSec, SSL / TLS, VPNs and two factor authentication. Understanding of network architectures and security zones (DMZ, internal networks). Proficient in monitoring technologies e.g. PRTG, Nagios. DESIRABLES Understanding of cyber security capabilities and their integrations to networks infrastructure. Existing knowledge of / aptitude to learn Darktrace Antigena and Respond, Splunk ES or Log Rhythm tools. Strong ability to interpret complex information via use of packet capture in order to identify malicious traffic in detail, revealing attacker behaviours like C2, exploitation, lateral movement, or data exfiltration. Proven ability to review SOC alerting in collaboration with SOC analysts to effectively triage and manage Tier 1 SOC alerts to the appropriate outcome. Experience with LDAP, and application traffic flow root cause analysis. Previous experience to identify root cause from (TBC for review - Demonstrable understanding of the OSI Reference Model and the network communication protocols, including but not limited to DNS, HTTP/S, SSL, SMTP, FTP/S, LDAP/S. Demonstrable experience with Security Information Event Monitoring Tools and/or Network Packet Capture tools). Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
RRG Healthcare Group Limited
Tower Hamlets, London
We are seeking an experienced Senior Systems and Data Analyst for a fixed-term senior role to support the Families First Programme, a transformational initiative focused on redesigning and evaluating children s services and workflows. In this position, you will lead the reconfiguration of the Mosaic Casework Management System (Mosaic) and develop insightful data reports to inform business analysis, service improvement, and organisational transformation. Based in the Families First Programme Team and reporting to the Strategic Lead for the Families First Programme, you will operate in a hybrid working environment (mix of remote and on-site) with broad influence across multiple teams. This is a unique opportunity to apply both technical expertise and strategic insight to improve outcomes for children and families through better systems and data.
03/04/2026
Contractor
We are seeking an experienced Senior Systems and Data Analyst for a fixed-term senior role to support the Families First Programme, a transformational initiative focused on redesigning and evaluating children s services and workflows. In this position, you will lead the reconfiguration of the Mosaic Casework Management System (Mosaic) and develop insightful data reports to inform business analysis, service improvement, and organisational transformation. Based in the Families First Programme Team and reporting to the Strategic Lead for the Families First Programme, you will operate in a hybrid working environment (mix of remote and on-site) with broad influence across multiple teams. This is a unique opportunity to apply both technical expertise and strategic insight to improve outcomes for children and families through better systems and data.
IT Business Analyst We are seeking an IT Business Analyst to support our ERP transformation programme. You will act as the bridge between business teams and implementation partners, ensuring clear requirements, smooth delivery, and adoption of new systems and processes. Key Responsibilities Act as the single point of truth between business and IT teams. Gather, document, and prioritise functional and non-functional requirements. Map current vs future processes and identify improvements. Translate requirements into clear user stories, test scenarios, and UAT scripts. Support data migration, integrations, and quality assurance. Produce SOPs, training materials, and support change adoption. Success Measures Clear process maps and documented requirements framework. Fit-gap analysis with minimal customisation. Successful UAT cycles with defects triaged and closed. Seamless system integrations and high adoption of new processes. Key Traits Ownership mindset, pragmatic, and results-focused. Strong communicator and data-literate. Calm under pressure and skilled at influencing stakeholders. Skills & Experience Experience as a Business Analyst on ERP implementations (Dynamics, SAP, Oracle, NetSuite, Infor). Strong process analysis in Finance, Inventory, Order-to-Cash, Procure-to-Pay. Hands-on with requirements management, testing, and UAT. Knowledge of data migration, APIs/EDI integrations, and change enablement. Retail/wholesale or omnichannel experience is a plus. BI skills or relevant certifications are desirable but not essential. Apply now to help drive digital transformation and operational excellence. Interested? Please Click Apply now! IT Business Analyst
02/04/2026
Full time
IT Business Analyst We are seeking an IT Business Analyst to support our ERP transformation programme. You will act as the bridge between business teams and implementation partners, ensuring clear requirements, smooth delivery, and adoption of new systems and processes. Key Responsibilities Act as the single point of truth between business and IT teams. Gather, document, and prioritise functional and non-functional requirements. Map current vs future processes and identify improvements. Translate requirements into clear user stories, test scenarios, and UAT scripts. Support data migration, integrations, and quality assurance. Produce SOPs, training materials, and support change adoption. Success Measures Clear process maps and documented requirements framework. Fit-gap analysis with minimal customisation. Successful UAT cycles with defects triaged and closed. Seamless system integrations and high adoption of new processes. Key Traits Ownership mindset, pragmatic, and results-focused. Strong communicator and data-literate. Calm under pressure and skilled at influencing stakeholders. Skills & Experience Experience as a Business Analyst on ERP implementations (Dynamics, SAP, Oracle, NetSuite, Infor). Strong process analysis in Finance, Inventory, Order-to-Cash, Procure-to-Pay. Hands-on with requirements management, testing, and UAT. Knowledge of data migration, APIs/EDI integrations, and change enablement. Retail/wholesale or omnichannel experience is a plus. BI skills or relevant certifications are desirable but not essential. Apply now to help drive digital transformation and operational excellence. Interested? Please Click Apply now! IT Business Analyst
Second Line Application Support Analyst Hybrid Birmingham (2 days onsite) Join a tech team that keeps some of the UK s biggest retail brands running. Who Are We? Since 1999, Retail Assist has been powering some of the best known names in retail, hospitality, and logistics. From Harvey Nichols and Selfridges, to Papa Johns, Vue International and Hobbycraft, our award winning tech services and software help brands deliver exceptional customer experience, every single day. As we continue to grow, we re looking for curious, proactive problem solvers to help us keep mission critical applications running smoothly for our customers. Sound like you? The Role: Second Line Application Support Analyst You ll join our Unified Application Services (UAS) team, taking the lead on diagnosing, fixing, and improving the retail applications our clients rely on across head office, stores, and distribution centres. This isn t just break fix. You'll become a trusted expert, working closely with 1st 3rd line teams, suppliers, and customer stakeholders to keep systems stable, solve recurring problems, and continuously improve how we support our customers. If you love getting stuck into complex issues, enjoy learning new systems, and thrive in a collaborative environment this is the perfect next step. What You ll Be Doing Application & Incident Support Own 2nd line application incidents and service requests. Troubleshoot using log analysis, SQL queries, dependency checks and structured diagnostics. Guide and support 1st line teams to drive better first-time resolution. Work with suppliers and 3rd line teams when deeper expertise is needed. Problem Management & Continuous Improvement Spot recurring issues and help drive root cause analysis. Suggest service improvements and refine processes, documentation, and monitoring. Carry out minor application config and admin tasks. Communication & Collaboration Work with technical teams, suppliers, and non technical users. Provide clear updates and reassurance during incidents. Build strong relationships and develop an understanding of B2C and B2B retail environments. Knowledge Sharing Create clear, helpful documentation and knowledge articles. Share expertise to support team development and reduce single points of failure. Out-of-Hours Support Join an on-call rota once trained, helping keep critical retail applications running 24/7. What We re Looking For Essential Experience in 2nd line application support or a similar environment. Strong understanding of incident, problem, and change management. Confident communicator who can support non technical users. Logical thinker who enjoys investigating and solving issues. Experience with business critical applications in retail or multi site environments. Proactive attitude, ownership mindset, and eagerness to learn. Desirable Experience with any of the following is a bonus: Windows Server Microsoft 365 Active Directory SQL Server PowerShell/Python AWS or cloud applications Monitoring tools (e.g., SolarWinds) Legacy platforms (iSeries, RTI) Managing third party or SaaS incidents What s In It for You? 25 days holiday + bank holidays Buy up to 5 extra days Discounts & perks via our Benefits Hub Travel pass loan & cycle to work scheme £1,000 refer a friend bonus Discounted dental care Access to childcare scheme Ready for Your Next Career Step? If you want to take ownership, expand your skills, and make a real impact supporting some of the UK s most iconic brands we d love to hear from you. Apply now and shape the future of retail technology with Retail Assist.
02/04/2026
Full time
Second Line Application Support Analyst Hybrid Birmingham (2 days onsite) Join a tech team that keeps some of the UK s biggest retail brands running. Who Are We? Since 1999, Retail Assist has been powering some of the best known names in retail, hospitality, and logistics. From Harvey Nichols and Selfridges, to Papa Johns, Vue International and Hobbycraft, our award winning tech services and software help brands deliver exceptional customer experience, every single day. As we continue to grow, we re looking for curious, proactive problem solvers to help us keep mission critical applications running smoothly for our customers. Sound like you? The Role: Second Line Application Support Analyst You ll join our Unified Application Services (UAS) team, taking the lead on diagnosing, fixing, and improving the retail applications our clients rely on across head office, stores, and distribution centres. This isn t just break fix. You'll become a trusted expert, working closely with 1st 3rd line teams, suppliers, and customer stakeholders to keep systems stable, solve recurring problems, and continuously improve how we support our customers. If you love getting stuck into complex issues, enjoy learning new systems, and thrive in a collaborative environment this is the perfect next step. What You ll Be Doing Application & Incident Support Own 2nd line application incidents and service requests. Troubleshoot using log analysis, SQL queries, dependency checks and structured diagnostics. Guide and support 1st line teams to drive better first-time resolution. Work with suppliers and 3rd line teams when deeper expertise is needed. Problem Management & Continuous Improvement Spot recurring issues and help drive root cause analysis. Suggest service improvements and refine processes, documentation, and monitoring. Carry out minor application config and admin tasks. Communication & Collaboration Work with technical teams, suppliers, and non technical users. Provide clear updates and reassurance during incidents. Build strong relationships and develop an understanding of B2C and B2B retail environments. Knowledge Sharing Create clear, helpful documentation and knowledge articles. Share expertise to support team development and reduce single points of failure. Out-of-Hours Support Join an on-call rota once trained, helping keep critical retail applications running 24/7. What We re Looking For Essential Experience in 2nd line application support or a similar environment. Strong understanding of incident, problem, and change management. Confident communicator who can support non technical users. Logical thinker who enjoys investigating and solving issues. Experience with business critical applications in retail or multi site environments. Proactive attitude, ownership mindset, and eagerness to learn. Desirable Experience with any of the following is a bonus: Windows Server Microsoft 365 Active Directory SQL Server PowerShell/Python AWS or cloud applications Monitoring tools (e.g., SolarWinds) Legacy platforms (iSeries, RTI) Managing third party or SaaS incidents What s In It for You? 25 days holiday + bank holidays Buy up to 5 extra days Discounts & perks via our Benefits Hub Travel pass loan & cycle to work scheme £1,000 refer a friend bonus Discounted dental care Access to childcare scheme Ready for Your Next Career Step? If you want to take ownership, expand your skills, and make a real impact supporting some of the UK s most iconic brands we d love to hear from you. Apply now and shape the future of retail technology with Retail Assist.
Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make everyday taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately 4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. Role Purpose To deliver robust, accurate, and well-governed sustainability data that supports Greencore's sustainability strategy, reporting, and decision-making. The role ensures strong data integrity, effective systems and processes, and high-quality analysis to enable reliable internal and external reporting and longer-term modelling Key Accountabilties Implement and maintain a sustainability data governance framework, ensuring effective procedures for data integrity and robust internal and external reporting . Maintain clear documentation of sustainability data processes, methodologies, and controls Work with, and where appropriate develop, systems and tools to collect, analyse, and report sustainability data from multiple sources Conduct robust quality checks to ensure accuracy, consistency, and reliability of sustainability data Consolidate sustainability data from multiple sources into clear, usable formats to support the wider Sustainability team and stakeholders and as a key input into external sustainability (mandatory and voluntary) reporting Liaise with internal and external auditors to support sustainability assessments and reviews Prepare sustainability data and supporting evidence for internal and external assurance processes. Prepare data and responses for disclosure requests such as CDP, EcoVadis, Manufacture 2030/Secaro and ad hoc customer specific questionnaires Prepare data for monthly reporting of the sustainability metrics including Remuneration objectives Prepare data for governance forums including visuals and tables and maintain agreed glidepaths What we're looking for Essential Strong data analysis skills with the ability to generate insight from complex data sets Extensive understanding of data tools, systems, and software to consolidate, analyse, and present data in useful formats Experience implementing strong data governance processes (e.g. working with audit/assurance) High attention to detail with a structured and analytical approach Ability to work collaboratively across functions Desirable Finance background Experience working with sustainability or ESG data Experience supporting external/third-party audit or assurance processes We're not all the same at Greencore and our differences help us to make every day taste better for all our stakeholders. We truly put our people at the core and are proud of our diversity. If this sounds like you join us, grow with Greencore and be a part of driving our future success. What you'll get in return: Competitive salary and job-related benefits 25 days Holiday Competitive matched pension contributions Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform
02/04/2026
Full time
Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make everyday taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately 4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. Role Purpose To deliver robust, accurate, and well-governed sustainability data that supports Greencore's sustainability strategy, reporting, and decision-making. The role ensures strong data integrity, effective systems and processes, and high-quality analysis to enable reliable internal and external reporting and longer-term modelling Key Accountabilties Implement and maintain a sustainability data governance framework, ensuring effective procedures for data integrity and robust internal and external reporting . Maintain clear documentation of sustainability data processes, methodologies, and controls Work with, and where appropriate develop, systems and tools to collect, analyse, and report sustainability data from multiple sources Conduct robust quality checks to ensure accuracy, consistency, and reliability of sustainability data Consolidate sustainability data from multiple sources into clear, usable formats to support the wider Sustainability team and stakeholders and as a key input into external sustainability (mandatory and voluntary) reporting Liaise with internal and external auditors to support sustainability assessments and reviews Prepare sustainability data and supporting evidence for internal and external assurance processes. Prepare data and responses for disclosure requests such as CDP, EcoVadis, Manufacture 2030/Secaro and ad hoc customer specific questionnaires Prepare data for monthly reporting of the sustainability metrics including Remuneration objectives Prepare data for governance forums including visuals and tables and maintain agreed glidepaths What we're looking for Essential Strong data analysis skills with the ability to generate insight from complex data sets Extensive understanding of data tools, systems, and software to consolidate, analyse, and present data in useful formats Experience implementing strong data governance processes (e.g. working with audit/assurance) High attention to detail with a structured and analytical approach Ability to work collaboratively across functions Desirable Finance background Experience working with sustainability or ESG data Experience supporting external/third-party audit or assurance processes We're not all the same at Greencore and our differences help us to make every day taste better for all our stakeholders. We truly put our people at the core and are proud of our diversity. If this sounds like you join us, grow with Greencore and be a part of driving our future success. What you'll get in return: Competitive salary and job-related benefits 25 days Holiday Competitive matched pension contributions Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform
Test Programme Manager - Ceded Reinsurance Location: City of London (Hybrid, 3 days onsite) Contract: 6 to 12 months Rate: 400 per day, Inside IR35 Your New Role An opportunity has arisen for an experienced Test Programme Manager to join a large-scale Ceded Reinsurance transformation programme within the London Market. This is a hands-on leadership role, suited to someone who can quickly embed into a complex environment, take ownership of the full testing lifecycle, and bring structure, governance, and pace to delivery from day one. You will work closely with the Programme Manager, leading all phases of testing across multiple workstreams, internal teams, and third-party vendors. Your Responsibilities Test Strategy and Governance Define and own the overall Test Strategy and Master Test Plan Establish testing standards, quality gates, and entry and exit criteria Provide clear and concise reporting to senior stakeholders Manage risks, issues, and dependencies within testing Align testing activity with programme milestones and releases Test Execution and Delivery Lead end to end testing across all phases including System Testing, Integration Testing, Migration Testing, Non-Functional Testing, UAT, and Regression Oversee defect management including triage, prioritisation, and resolution tracking Ensure data integrity and reconciliation across migration activities Stakeholder and Vendor Management Act as the primary testing contact for third party vendors and system integrators Review and challenge vendor deliverables to ensure quality standards are met Work closely with business and technical stakeholders across reinsurance, finance, actuarial, and IT Facilitate test planning sessions, defect triage, and go live readiness reviews Team Leadership Lead and coordinate test analysts and specialist resources Provide direction, oversight, and delivery management across the test team Identify resource gaps and support hiring decisions where required Environment and Tooling Own test environments and ensure readiness across all phases Manage test data in line with compliance and governance standards Oversee tooling such as Jira, Zephyr, Azure DevOps, or Xray You Will Have/Be Strong experience as a Test Programme Manager or Senior Test Manager within insurance or reinsurance transformation programmes Solid understanding of Ceded Reinsurance processes including treaty, bordereaux, premiums, and claims Experience working with reinsurance platforms such as Instanda, Sequel, RI3K, Remi, or similar Proven delivery across full testing lifecycle including migration and non-functional testing Strong vendor management experience within complex programmes Excellent stakeholder communication and reporting skills Ability to operate independently and deliver at pace Even Better If Experience within the London Market or Lloyd's environment Exposure to ACORD data standards Cloud testing experience within AWS or Azure Knowledge of automation tools such as Selenium or Playwright ISTQB certification or similar
02/04/2026
Contractor
Test Programme Manager - Ceded Reinsurance Location: City of London (Hybrid, 3 days onsite) Contract: 6 to 12 months Rate: 400 per day, Inside IR35 Your New Role An opportunity has arisen for an experienced Test Programme Manager to join a large-scale Ceded Reinsurance transformation programme within the London Market. This is a hands-on leadership role, suited to someone who can quickly embed into a complex environment, take ownership of the full testing lifecycle, and bring structure, governance, and pace to delivery from day one. You will work closely with the Programme Manager, leading all phases of testing across multiple workstreams, internal teams, and third-party vendors. Your Responsibilities Test Strategy and Governance Define and own the overall Test Strategy and Master Test Plan Establish testing standards, quality gates, and entry and exit criteria Provide clear and concise reporting to senior stakeholders Manage risks, issues, and dependencies within testing Align testing activity with programme milestones and releases Test Execution and Delivery Lead end to end testing across all phases including System Testing, Integration Testing, Migration Testing, Non-Functional Testing, UAT, and Regression Oversee defect management including triage, prioritisation, and resolution tracking Ensure data integrity and reconciliation across migration activities Stakeholder and Vendor Management Act as the primary testing contact for third party vendors and system integrators Review and challenge vendor deliverables to ensure quality standards are met Work closely with business and technical stakeholders across reinsurance, finance, actuarial, and IT Facilitate test planning sessions, defect triage, and go live readiness reviews Team Leadership Lead and coordinate test analysts and specialist resources Provide direction, oversight, and delivery management across the test team Identify resource gaps and support hiring decisions where required Environment and Tooling Own test environments and ensure readiness across all phases Manage test data in line with compliance and governance standards Oversee tooling such as Jira, Zephyr, Azure DevOps, or Xray You Will Have/Be Strong experience as a Test Programme Manager or Senior Test Manager within insurance or reinsurance transformation programmes Solid understanding of Ceded Reinsurance processes including treaty, bordereaux, premiums, and claims Experience working with reinsurance platforms such as Instanda, Sequel, RI3K, Remi, or similar Proven delivery across full testing lifecycle including migration and non-functional testing Strong vendor management experience within complex programmes Excellent stakeholder communication and reporting skills Ability to operate independently and deliver at pace Even Better If Experience within the London Market or Lloyd's environment Exposure to ACORD data standards Cloud testing experience within AWS or Azure Knowledge of automation tools such as Selenium or Playwright ISTQB certification or similar
You're not just someone who writes requirements. You're the person who asks where the data actually comes from. You want to know which fields matter and which ones are legacy noise. If that sounds like you, this Business Analyst role puts your skills at the centre of a major transformation. As the Business Analyst, you'll join a fast-growing data and analytics business working closely with major organisations to reduce revenue leakage. Their platform uses data-driven insights optimise revenue without negatively impacting customer experience. Following recent investment, the company is entering a significant growth phase, with plans to expand into new markets. We have hired a number of BAs and PMs for this emerging player with an established client base - you'll be joining a group of tight-knit, down to earth project professionals You'll join a new customer project at the point where structure is still forming, so we need your Business Analyst skills to directly influence how the new environment is shaped. Working on a major platform replacement and a new CRM implementation, the transformation team is currently small but expected to scale significantly over the next few years. You will: Map legacy billing and CRM data flows. Support data definitions and migration planning. Work closely with a Project Manager and Data Analyst in a focused migration pod. Uncover how customer data truly flows by mapping legacy systems. Identify what must migrate, what can be cleansed, and what should be retired. We would like to tap into your experience with CRM implementations, billing systems or platform replacements, in an ideal world. If not, as long as you have data migration experience we would still like to talk with you. For this Business Analyst role we can offer a salary up to 50k + bonus, pension and benefits. You'll be in the office 3 days a week and we can accommodate an immediate start! This is not a documentation-only BA role. It requires curiosity around systems and a practical understanding of how data behaves across platforms. Please apply for this Business Analyst role by finding me me at Neilesh Sood on LinkedIn or drop your CV over here. Business Analyst - Data Migration, new CRM - to 50k Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
02/04/2026
Full time
You're not just someone who writes requirements. You're the person who asks where the data actually comes from. You want to know which fields matter and which ones are legacy noise. If that sounds like you, this Business Analyst role puts your skills at the centre of a major transformation. As the Business Analyst, you'll join a fast-growing data and analytics business working closely with major organisations to reduce revenue leakage. Their platform uses data-driven insights optimise revenue without negatively impacting customer experience. Following recent investment, the company is entering a significant growth phase, with plans to expand into new markets. We have hired a number of BAs and PMs for this emerging player with an established client base - you'll be joining a group of tight-knit, down to earth project professionals You'll join a new customer project at the point where structure is still forming, so we need your Business Analyst skills to directly influence how the new environment is shaped. Working on a major platform replacement and a new CRM implementation, the transformation team is currently small but expected to scale significantly over the next few years. You will: Map legacy billing and CRM data flows. Support data definitions and migration planning. Work closely with a Project Manager and Data Analyst in a focused migration pod. Uncover how customer data truly flows by mapping legacy systems. Identify what must migrate, what can be cleansed, and what should be retired. We would like to tap into your experience with CRM implementations, billing systems or platform replacements, in an ideal world. If not, as long as you have data migration experience we would still like to talk with you. For this Business Analyst role we can offer a salary up to 50k + bonus, pension and benefits. You'll be in the office 3 days a week and we can accommodate an immediate start! This is not a documentation-only BA role. It requires curiosity around systems and a practical understanding of how data behaves across platforms. Please apply for this Business Analyst role by finding me me at Neilesh Sood on LinkedIn or drop your CV over here. Business Analyst - Data Migration, new CRM - to 50k Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Job Advertisement: MEM Laptop Refresh Incident Call Handler Location: Kidlington Contract Type: Temporary Daily Rate: 250.00 per day Umbrella Working Pattern: Full Time, Monday to Friday 37 hours per week Driving Required: Yes Are you a tech enthusiast with a knack for problem-solving? Do you thrive in dynamic environments where you can make a real difference? If so, we have an exciting opportunity for you! Our client is seeking a dedicated MEM Laptop Refresh Incident Call Handler to join their vibrant Service Desk team. About the Role: As a Service Desk Analyst, you will play a crucial role in ensuring that end users receive top-notch support and guidance. Your main responsibilities will include: Incident Resolution: Analyse , diagnose, and resolve incidents in line with ITIL v3 Incident Management processes,ensuring adherence to service level agreements. Communication: Keep users and ICT functions updated on incident statuses, providing clear and effective communication throughout the process. Collaboration: Engage with other ICT technical support functions to facilitate swift incident resolution and reach service level targets. Customer Satisfaction: Take ownership of incidents and service requests, striving for high customer satisfaction ratings through excellent service delivery. Key Responsibilities: Provide expert support and guidance to users experiencing technical issues. Collaborate with the wider ICT team to share best practices and enhance service delivery. Manage and maintain effective communication channels between users and ICT. Act as a service recovery manager for high-priority incidents, ensuring business continuity. What We're Looking For: To succeed in this role, you should possess: A solid educational background with ITIL v2 or v3 knowledge or qualification. Experience in a service desk or technical environment. Exceptional communication skills, both written and oral, with a customer-focused approach. Strong problem-solving skills and the ability to think logically in fast-paced situations. A commitment to ongoing professional development. Why Join Us? Work in a supportive and collaborative environment where your contributions matter. Be part of a team that values flexibility, adaptability, and teamwork. Ready to Take the Next Step? If you are enthusiastic about technology and eager to help others, we want to hear from you! Apply today to join our client's dynamic team as a MEM Laptop Refresh Incident Call Handler Don't miss out on this fantastic opportunity to grow your career in IT! Let's make technology work for everyone-together! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
02/04/2026
Seasonal
Job Advertisement: MEM Laptop Refresh Incident Call Handler Location: Kidlington Contract Type: Temporary Daily Rate: 250.00 per day Umbrella Working Pattern: Full Time, Monday to Friday 37 hours per week Driving Required: Yes Are you a tech enthusiast with a knack for problem-solving? Do you thrive in dynamic environments where you can make a real difference? If so, we have an exciting opportunity for you! Our client is seeking a dedicated MEM Laptop Refresh Incident Call Handler to join their vibrant Service Desk team. About the Role: As a Service Desk Analyst, you will play a crucial role in ensuring that end users receive top-notch support and guidance. Your main responsibilities will include: Incident Resolution: Analyse , diagnose, and resolve incidents in line with ITIL v3 Incident Management processes,ensuring adherence to service level agreements. Communication: Keep users and ICT functions updated on incident statuses, providing clear and effective communication throughout the process. Collaboration: Engage with other ICT technical support functions to facilitate swift incident resolution and reach service level targets. Customer Satisfaction: Take ownership of incidents and service requests, striving for high customer satisfaction ratings through excellent service delivery. Key Responsibilities: Provide expert support and guidance to users experiencing technical issues. Collaborate with the wider ICT team to share best practices and enhance service delivery. Manage and maintain effective communication channels between users and ICT. Act as a service recovery manager for high-priority incidents, ensuring business continuity. What We're Looking For: To succeed in this role, you should possess: A solid educational background with ITIL v2 or v3 knowledge or qualification. Experience in a service desk or technical environment. Exceptional communication skills, both written and oral, with a customer-focused approach. Strong problem-solving skills and the ability to think logically in fast-paced situations. A commitment to ongoing professional development. Why Join Us? Work in a supportive and collaborative environment where your contributions matter. Be part of a team that values flexibility, adaptability, and teamwork. Ready to Take the Next Step? If you are enthusiastic about technology and eager to help others, we want to hear from you! Apply today to join our client's dynamic team as a MEM Laptop Refresh Incident Call Handler Don't miss out on this fantastic opportunity to grow your career in IT! Let's make technology work for everyone-together! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
