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Senior Business Development Manager - Chicago Work From Home - USA As a global leader in commercial payments that powers international business by moving money with ease, Convera is seeking a Senior Business Development Manager to support B2B sales across the Midwest region. The Role We are looking for tenacious, motivated, resilient individuals with a competitive mindset to build a diverse and delivering pipeline of SME, Corporate, and Blue Chip clients, identifying and securing business opportunities within the Growth Payments industry in the U.S. Roles and Responsibilities Contribute to sales strategic planning and business development initiatives Develop and execute strategic sales plans to expand the client base and achieve sales targets Manage the entire 360 degree sales process independently Maintain knowledge of the FX market, compliance, legislative, and broader business/economic trends to anticipate and meet client needs Surface and understand customer pain points to present/match Convera solutions to meet their needs or objectives. Use market data and Convera's value proposition to identify new leads and opportunities to build a continuous pipeline Achieve key performance indicators (KPIs) such as revenue setting targets, and report them on a weekly, monthly, and quarterly basis, to drive revenue growth and retention as well as develop a sales strategy with key product partners. Identify and engage new prospects in SME and Corporate sectors, aligning with Partners under the direction of the Head of Desk or Sales Leaders Proactively seek new business opportunities through cold calls, networking events, referrals, exhibitions, and partnerships Use sales tools like Salesforce, HubSpot, and ZoomInfo to generate leads Present and demonstrate international payment solutions and products to key decision makers Introduce relevant support functions such as Customer Relationship Management (CRM), Corporate Hedging Manager (CHM) and/or Sales Leaders/Heads of Desk to clients Build and maintain long term relationships with associated organizations, partners, and advisors of our prospective clients in the employer services industry Collaborate with different partnership teams within Convera to develop a strong external network of Ideal Customer Profile (ICP) partners Provide ongoing consultation and support to ensure client satisfaction and retention Manage new customers until they transition to the CRM Team Participate in industry events to promote solutions and network with potential clients Lead and influence negotiations with clients of large established organizations (i.e., from the Owner of a startup to the Finance Director or Chief Executive Officer), securing profitable agreements Ensure contracts are compliant and monitor performance against agreed terms in collaboration with legal and finance teams Maintain documentation of all relevant SFDC records (e.g., sales diary, prospect's next steps, etc.) Work closely with internal teams (i.e., including bid, customer assurance, pre sales, and customer care) to ensure seamless service delivery Provide market feedback to support product development and marketing strategies Work with Global Segment leads and regional product partners to ensure product offering is competitive in service, function, and price Support junior members of the team and support and/or lead training projects Maintain accurate forecasts and insights on customer requirements, trends, and risks Track performance metrics to measure success and identify areas for improvement, leveraging sales tool such as Salesforce Basic Qualifications 5+ years of B2B sales experience in international payments or financial services 3 6 years in FX (i.e., understanding of financial markets and their instruments, such as SPOT, FWDS, Derivatives), payments (i.e., understanding of payments & technology market), or financial markets Extensive sales experience within a global organization with a network of senior contacts in the Growth Payments sector Proven ability to navigate gate keepers to reach and influence C Suite level relationships Strong sales management, business acumen, and strategic account management skills Knowledge of international payments and foreign exchange products Financially astute with knowledge of business needs/concerns, as well as the commercial impact of global news and events Proficient in CRM software (e.g., Salesforce, HubSpot) and MS Office Suite Ability to work independently to achieve or exceed KPIs and revenue targets Willingness to attain Level 3 CISI Certificate (i.e., Introduction to securities and investments) and/or Level 4 CISI Certificate (Investment advice diploma) within 6 months of hire Must be fluent in English (oral and written), as all internal communication is in English Preferred Qualifications Experience working in financial institutions, hedging solutions, and/or management consulting services a plus Familiarity with the Miller Heiman strategic selling framework or similar sales methodologies Detailed knowledge of the geographical area of reference in terms of banking environment, including established professional networks, competition, and technology suppliers Bachelor's degree preferred, MBA is a plus About Convera Convera is a global leader in commercial payments that powers international business by moving money with ease. We provide tech led payment solutions to help more than 26,000 customers globally grow with confidence, from small businesses to CFOs and treasurers. As experts in foreign exchange, risk and compliance, with an unrivaled regulatory footprint, Convera's financial network spans more than 140 currencies and 200 countries and territories. Our teams care deeply about the value we deliver to our customers, which makes Convera a rewarding place to work. This is an exciting time for our organization as we expand our team with growth minded, results oriented people who are looking to move fast in an innovative environment. As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging. Pay Transparency Statement Convera is committed to pay transparency and equity in accordance with applicable U.S. state and local laws. For this position, the expected base salary range is $100 000.00 per year, depending on factors such as experience, qualifications, and geographic location. We use a tiered geographic pay system to ensure fairness across regions. Candidates in high cost areas may receive higher offers within the posted range. Benefits Opportunity to earn a bonus (dependent on performance) Great career growth and development opportunities in a global organization A flexible approach to work (This role is based in Chicago, but we are open to remote work with occasional travel if you are located in the Midwest region). Final compensation and benefits will be discussed during the hiring process and may vary based on individual circumstances and business needs. There are plenty of amazing opportunities at Convera for talented, creative problem solvers who never settle for good enough and are looking to transform Business to Business payments. Apply now!

Senior Business Development Manager (B2B Hedging/Payments Solutions Exp. Required) Work From Home - USA Senior Business Development Manager As a global leader in commercial payments that powers international business by moving money with ease, Convera is seeking a Senior Business Development Manager to support B2B sales. The Role We are looking for tenacious, motivated, resilient individuals with a competitive mindset to build a diverse and delivering pipeline of SME, Corporate, and Blue Chip clients, identifying and securing business opportunities within the Growth Payments industry in the U.S. Roles and Responsibilities Contribute to sales strategic planning and business development initiatives Develop and execute strategic sales plans to expand the client base and achieve sales targets Manage the entire 360 degree sales process independently Maintain knowledge of the FX market, compliance, legislative, and broader business/economic trends to anticipate and meet client needs Surface and understand customer pain points to present/match Convera solutions to meet their needs or objectives. Use market data and Convera's value proposition to identify new leads and opportunities to build a continuous pipeline Achieve key performance indicators (KPIs) such as revenue setting targets, and report them on a weekly, monthly, and quarterly basis, to drive revenue growth and retention as well as develop a sales strategy with key product partners. Identify and engage new prospects in SME and Corporate sectors, aligning with Partners under the direction of the Head of Desk or Sales Leaders Proactively seek new business opportunities through cold calls, networking events, referrals, exhibitions, and partnerships Use sales tools like Salesforce, HubSpot, and ZoomInfo to generate leads Present and demonstrate international payment solutions and products to key decision-makers Introduce relevant support functions such as Customer Relationship Management (CRM), Corporate Hedging manager (CHM) and/or Sales Leaders/Heads of Desk to clients Build and maintain long term relationships with associated organizations, partners, and advisors of our prospective clients in the employer services industry Collaborate with different partnership teams within Convera to develop a strong external network of Ideal Customer Profile (ICP) partners Provide ongoing consultation and support to ensure client satisfaction and retention Manage new customers until they transition to the CRM Team Participate in industry events to promote solutions and network with potential clients Lead and influence negotiations with clients of large established organizations (i.e., from the Owner of a start up to the Finance Director or Chief Executive Officer), securing profitable agreements Ensure contracts are compliant and monitor performance against agreed terms in collaboration with legal and finance teams Maintain documentation of all relevant SFDC records (e.g., sales diary, prospect's next steps, etc.) Work closely with internal teams (i.e., including bid, customer assurance, pre sales, and customer care) to ensure seamless service delivery Provide market feedback to support product development and marketing strategies Work with Global Segment leads and regional product partners to ensure product offering is competitive in service, function, and price Support junior members of the team and support and/or lead training projects Maintain accurate forecasts and insights on customer requirements, trends, and risks Track performance metrics to measure success and identify areas for improvement, leveraging sales tool such as Salesforce Basic Qualifications 5+ years of B2B sales experience in international payments or financial services 3-6 years in FX (i.e., understanding of financial markets and their instruments, such as SPOT, FWDS, Derivatives), payments (i.e., understanding of payments & technology market), or financial markets Extensive sales experience within a global organization with a network of senior contacts in the Growth Payments sector Proven ability to navigate gate keepers to reach and influence C Suite level relationships Strong sales management, business acumen, and strategic account management skills Knowledge of international payments and foreign exchange products Financially astute with knowledge of business needs/concerns, as well as the commercial impact of global news and events Proficient in CRM software (e.g., Salesforce, Highspot) and MS Office Suite Ability to work independently to achieve or exceed KPIs and revenue targets Willingness to attain Level 3 CISI Certificate (i.e., Introduction to securities and investments) and/or Level 4 CISI Certificate (Investment advice diploma) within 6 months of hire Must be fluent in English (oral and written), as all internal communication is in English Preferred Qualifications Experience working in financial institutions, hedging solutions, and/or management consulting services a plus Familiarity with the Miller Heiman strategic selling framework or similar sales methodologies Detailed knowledge of the geographical area of reference in terms of banking environment, including established professional networks, competition, and technology suppliers Bachelor's degree preferred, MBA is a plus About Convera Convera is a global leader in commercial payments that powers international business by moving money with ease. We provide tech led payment solutions to help more than 26,000 customers globally grow with confidence, from small businesses to CFOs and treasurers. As experts in foreign exchange, risk and compliance, with an unrivaled regulatory footprint, Convera's financial network spans more than 140 currencies and 200 countries and territories. Our teams care deeply about the value we deliver to our customers, which makes Convera a rewarding place to work. This is an exciting time for our organization as we expand our team with growth minded, results oriented people who are looking to move fast in an innovative environment. As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging. We offer an abundance of competitive perks and benefits including: Opportunity to earn a bonus (dependent on performance) Great career growth and development opportunities in a global organization Retirement savings plan Paid time off, holidays, and parental leave Wellness programs and mental health resources There are plenty of amazing opportunities at Convera for talented, creative problem solvers who never settle for good enough and are looking to transform Business to Business payments. Apply now! Pay Transparency Statement Convera is committed to pay transparency and equity in accordance with applicable U.S. state and local laws. For this position, the expected base salary range is $100 000.00 per year, depending on factors such as experience, qualifications, and geographic location. We use a tiered geographic pay system to ensure fairness across regions. Candidates in high cost areas may receive higher offers within the posted range. We also offer a comprehensive benefits package, which may include: Retirement savings plan Paid time off, holidays, and parental leave Wellness programs and mental health resources Final compensation and benefits will be discussed during the hiring process and may vary based on individual circumstances and business needs.

Change Management Coordinator page is loaded Change Management Coordinatorlocations: GBR - Sheffieldtime type: Full timeposted on: Posted Yesterdayjob requisition id: R2873An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives. Come join the excellence! OverviewSupports the execution of change management activities and plans, tracking progress and escalating issues or needed adjustments as appropriate. Assists with defining basic KPI's and contributing to measurement and reporting activities. Serves as a point of contact for key stakeholders, helping to reinforce change management policy and encourage adherence by providing day to day support and guidance. Contributes to the development and delivery of communications to keep stakeholders informed and engaged. Assists in assessing and validating the scope and impact of changes associated with the project. Responsibilities Responsibilities: Ensure requests for change are risk managed through their lifecycle for accurate and timely delivery into the production environment, ensuring standardized methods, process and procedures are used for all changes Change Management administrative tasks, including customer notifications, Service Management approvals, responses to customer queries and ongoing creation of customer 'Forward Schedule Change' reports. Conduct impact analyses, assess change readiness, and identify key stakeholders. Work closely with Network Operations to provide proactive and reactive assistance to a diverse range of issues in order to resolve any underlying service issues. Collaborate with cross-functional teams to integrate change management activities into project plans. Working with the Global Change Manager develop and implement change management strategies and plans that maximize employee adoption and minimize resistance. Design and deliver communication plans that articulate the vision, benefits, and progress of change initiatives. Support the development and delivery of training programs to ensure smooth transitions. Monitor and evaluate the effectiveness of change initiatives and adjust strategies as needed. Ensure alignment of change initiatives with regulatory requirements and industry best practices. Qualifications What we're looking for: A flexible approach to ensure continuous support for the Global Change Management Team by providing coverage during holidays, sickness, or other absences-maintaining a seamless 'follow-the-sun' model for Change Management responsibilities Excellent English language skills, both verbal and written, with strong interpersonal, and negotiation abilities. Comfortable working independently, with a self-driven approach to taking ownership and completing responsibilities with minimal supervision. Strong understanding of business functions, workflows, and processes within an Operations environment. Your experience: Change Management Expertise 1-2 years of experience in a Change Management or similar role preferred. Proven track record of managing end-to-end change initiatives in complex environments. Frameworks & Methodologies Experience with ITIL (especially Change Enablement) preferred. Change Governance Experience participating in Change Advisory Boards (CABs) . Strong understanding of risk assessment, impact analysis, and change prioritization. Tool Proficiency Experience using change management tools such as BMC Remedy ServiceNow, Jira, Salesforce or similar platforms. Stakeholder Management Demonstrated ability to engage and influence stakeholders at all levels. Experience working with cross-functional teams including IT, operations, and business units. Communication & Documentation Strong English language skills, both verbal and written. Experience preparing change documentation, reports, including internal root cause analysis reports. Industry Knowledge Experience in Payments, Telecom, Financial Services or other regulated industries is highly desirable. Analytical & Problem-Solving Skills Ability to assess complex change requests and identify potential risks and dependencies. Experience using data to track change success metrics and drive continuous improvement.If you are passionate about technology, love personal growth and opportunity, come see what TNS is all about!TNS is an equal opportunity employer. TNS evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.With employees based in 21 countries around the world, TNS is a leading global provider of data communication and interoperability services to diverse industries, such as retail, banking, payment processing, telecommunications and the financial markets.TNS' services extend to over 60 countries and we deliver mission critical solutions to many Fortune 500 companies. TNS employees play a vital role in the delivery of our services and we recognize them as our most valuable asset. We are proud to offer competitive salaries and benefit packages, and due to the global nature of our business we can offer opportunities to relocate to different locations, if your personal circumstances change.Please take the time to view the job openings on this website and submit an application. You are welcome to apply for multiple opportunities and our system is designed to keep you informed on your application status.

What we are building Mimica's mission is to empower enterprises, teams, and individuals to reclaim their most precious resource - time and work more efficiently, with greater purpose and impact. Our AI-powered task mining observes employee actions across the desktop and categorizes them into detailed process maps. Mimica's process intelligence highlights inefficiencies, prioritizes improvements based on ROI, recommends the optimal technology for automation (RPA, intelligent document processing, GenAI), and provides a blueprint for building new automations and transforming work. Where we are in our scale-up journey We've achieved strong product-market fit and are now scaling with intention. You'll join a 45-person team of Senior+ engineers and Product leaders who prioritise product impact over mere headcount. We have 8 cross functional teams, including a dedicated Platform team focused on infra & developer experience. We started building proprietary ML before the LLM boom, so we don't just consume models - we train them from the ground up. Our approach to engineering We prioritize customer needs first We work in small, project based teams We have flexibility in terms of the problems we work on We own the full lifecycle of our projects We avoid silos and encourage taking up tasks in new areas We balance quality and velocity We have a shared responsibility for our production code We each set our own routine to maximize our productivity Your mission You will join us as our Head of Machine Learning, and report to our CTO. You'll manage a Chapter of 10 Machine Learning Engineers, including 3 Team Leaders and expand the team. You'll have a mix of People Management and project coordination responsibilities. You'll understand the strategic direction of the ML team's projects, with the intention to coordinate projects, dependencies, allocate resources, and ensure strategic alignment with business and product goals. You'll contribute to the architecture and development of our systems by empowering the team through 1:1s, code reviews, and discussions to facilitate the delivery of impactful features. Your leadership will foster a culture of growth, efficiency, and technical excellence, driving the execution of key ML initiatives that support the company's broader vision. Part of your day-to-day Lead and nurture a growing team of machine learning engineers, supporting their career development through coaching and mentorship. Leading team OKR discussions, coordinating projects and facilitating team meetings, planning and retros. Collaborate with the CTO, Platform and Product Managers to align team priorities with company OKRs. Collaborate with the People team on recruiting and onboarding talent that matches our values and technical excellence. Act as a sounding board for the team, empowering the team, and support identifying and resolving bottlenecks and efficiency blockers, enabling the team to iterate faster. Drive the development and deployment of ML systems, optimising tools and infrastructure for efficiency, while ensuring timeline and goals are met. Promoting a culture of collaboration and continuous learning, and mentoring team members in their development. Requirements Strong background in applied AI/ML research, development, and deployment Significant experience in leading and executing machine learning initiatives, particularly in high growth and large scale product companies. Proven track record in managing and growing ML Engineers/Data Scientist teams, including hiring, mentoring, and developing talent. Deep understanding of ML engineering practices, including MLOps and data engineering. Expertise in collaborating with Product and Engineering teams to align ML efforts with broader product goals. Strong communication skills to engage with senior leaders, product teams, and engineers in complex technical discussions. Strong analytical and troubleshooting skills - methodically decomposing systems to identify bottlenecks, determine root causes and implement effective solutions. Drive to continually develop your skills, improve team processes and reduce debt. Fluency in English, with effective communication skills - articulating complex ideas, concepts, and trade offs clearly and getting buy in for strategic technical decisions. Bonus Background in successful startups/scale ups, driving iterative development and rapid delivery. Experience working in a distributed systems environment. Experience with general software design and data protection mechanisms. What we offer Generous compensation + stock options - aligned with our internal framework, market data, and individual skills. Distributed work: Work from anywhere - fully remote, in our hubs, or a mix. Company issued laptop, remote setup stipend, and co working budget Flexible schedules and location ️ Ample paid time off, in addition to local public holidays Enhanced parental leave ️ Health & retirement benefits Annual learning & development budget Annual workaways and regular virtual & in person socials Opportunity to contribute to groundbreaking projects that shape the future of work Note: Some benefits may vary depending on location and role ️ Mimica will only contact candidates from email address. We do not request banking or sensitive personal information during the recruiting process.

What we are building Mimica's mission is to empower enterprises, teams, and individuals to reclaim their most precious resource - time and work more efficiently, with greater purpose and impact. Our AI-powered task mining observes employee actions across the desktop and categorizes them into detailed process maps. Mimica's process intelligence highlights inefficiencies, prioritizes improvements based on ROI, recommends the optimal technology for automation (RPA, intelligent document processing, GenAI), and provides a blueprint for building new automations and transforming work. Our approach to engineering We prioritize customer needs first We work in small, project-based teams We have flexibility in terms of the problems we work on We own the full lifecycle of our projects We avoid silos and encourage taking up tasks in new areas We balance quality and velocity We have a shared responsibility for our production code We each set our own routine to maximize our productivity Your mission In this role, your mission will be to improve and expand the capabilities of the Mimica Webapp (MERN stack). This means designing a robust architecture, developing new features, releasing improvements to existing components and taking operational responsibility for what you build. You will seek to understand user needs and pain points, experiment and iterate on your solutions, leveraging tight feedback loops. You'll have the opportunity to shape our technical direction, processes and culture. Part of your day-to-day Developing a visualisation tool and a data-rich dashboard that display process flows and metrics in novel ways, with scalability in mind. Building interfaces and real-time frontend services that enable multiple users to edit graph data and re-train AI models through their input. Owning projects end-to-end as part of small teams, collaborating with our TLs and Product Managers. Participating in architectural decisions, collaborating across teams to identify and implement product improvements and producing documentation for your implementations. Providing feedback to peers through RFCs, code reviews and helping those around you to level up. Participating in hiring and onboarding new team members; taking on end-to-end project management responsibilities as we grow. Who you are You have at least 8+ years of experience as a Software Engineer and high engineering standards. Proven experience in architecting scalable and reusable UI components and algorithms that efficiently handle large datasets. Experienced and comfortable with Redux and Node.js Knowledge of advanced system design principles, data structures, algorithms, and the core concepts underlying scalable and reliable architectures. Deep understanding of advanced performance optimisation techniques across front-end and backend. Committed to upholding high engineering standards, delivering clean, testable, reusable, modular, and well-documented code. Experience owning projects from start to finish, including speccing, design, development, testing, deployment, release and observ. Drive to develop your skills, improve team processes and reduce debt. Fluency in English, with effective communication skills - articulating complex ideas, concepts and trade-offs clearly. Bonus Background working in fast-paced, successful scale-up environments or as a founding engineer, with a track record of delivering value quickly and iteratively. Experience with Graph or Canvas-based Rendering, or graph/geometry editing. Location This is a fully remote position. You can be based anywhere in the UK, Americas, or Western Europe within a UTC-6 to UTC+1 timezone. What we offer Generous compensation + stock options - aligned with our internal framework, market data, and individual skills. Distributed work: Work from anywhere - fully remote, in our hubs, or a mix. Company-issued laptop, remote setup stipend, and co-working budget Flexible schedules and location ️ Ample paid time off, in addition to local public holidays Enhanced parental leave ️ Health & retirement benefits Annual learning & development budget Annual workaways and regular virtual & in-person socials Opportunity to contribute to groundbreaking projects that shape the future of work Note: Some benefits may vary depending on location and role ️ Mimica will only contact candidates from email address. We do not request banking or sensitive personal information during the recruiting process.

Vice President - Infrastructure Architecture Engineer page is loaded Vice President - Infrastructure Architecture Engineerlocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: -WDDiscover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.Vice President - Infrastructure Architecture EngineerThe Platform, Cloud and Database department is responsible for delivering, operating and continuously improving the core technology foundations that support all enterprise applications and services. The function brings together platform engineering, cloud services and database operations to provide secure, resilient and scalable infrastructure across the organisation.The department ensures that compute, storage, operating systems, cloud environments and database platforms are designed, maintained and governed to high standards of availability, performance, compliance and operational excellence. It plays a critical role in maintaining technology stability, enabling modernisation and supporting strategic transformation initiatives. NUMBER OF DIRECT REPORTS 0 MAIN PURPOSE OF THE ROLE The Platform, Cloud and Database Technical Delivery Lead is responsible for management and technical delivery on large, strategic, high profile and complex Infrastructure projects. The role manages the planning and execution of technical elements across cross-portfolio programs and services. You will work in close collaboration with relevant Programme / Project Manager for change initiatives. Planning and execution include working with multiple Security, IT, Change Management and other leadership / stakeholders and a variety of Architects and Engineering technical SMEs to identify, plan, impact analyse and deliver initiatives.Deliverables include, but are not limited to: Coordinate technical requirements and manage the technical delivery of Infrastructure projects within the Project Manager's agreed scope, cost and timescale Support the project portfolio providing architecture, design, engineering and implementation support Ensure the solution design and delivery aligns to strategy, roadmaps, standards, security policies and best practices of the organisation To provide the Project Manager with the creation of work breakdown structures (WBS), cost estimation for new projects, technical recommendations, impact assessments, feasibility studies and status reports KEY RESPONSIBILITIES In this role, you will be responsible for Platform, Cloud and Database technical delivery across MUFG's banking arm and Securities business under a dual-hat arrangement. Under this arrangement, you will act and make decisions on behalf of both the Bank and the Securities business, subject to the same remit and level of authority, and irrespective of the entity which employs you. Key responsibilities include, but not limited to: To provide specialized technical guidance, establish technical delivery goals and set reasonable delivery timeframes Interpret relevant regulatory, requirements and security, design and technical best practices and translate these to business aligned Infrastructure programme requirements Provides SME technical escalation for core Platform, Cloud and Database technologies Responsible for the definition, documentation and safe technical execution of projects, working closely with the allocated Programme / Project Manager. Actively participating in all phases of the project Provides technical expertise to Project Managers to ensure that requirements and quality plans are prepared and maintained and tracked accordingly Analyse accuracy of technical demands, work in progress, take action to ensure targets are met within safety and quality procedures, including hand-over to business and operational supports teams where appropriate Work with Level 3 to define strategies and plans, ensuring plans are aligned to the strategic goals of both the Business and Technology Provide effective investigation and technical resolutions for any issues that may occur as part of the project lifecycle Investigate potential and actual service problems that may arise from implementation and recommend solutions. Follow formal procedures to plan and test proposed solutions Manage the technical delivery of projects within the agreed technical scope, cost and timescale across Bank and Securities WORK EXPERIENCE Essential: Highly skilled architect / engineer with a comprehensive background in Platform, Cloud and Database technologies Strong Infrastructure delivery background with evidence of successful technical delivery across multiple workstreams within the Infrastructure Platform, Cloud and Database space Experience in managing the technical delivery for multiple workstreams with broad scope, ambiguity, and high degree of difficulty Possessing high level of analytical ability where problems are typically unusual and difficult Ability to maintain a working knowledge of Platform, Cloud and Database principles and elements Demonstrable experience of senior stakeholder management and relevant management reporting Ability to coach team members and stakeholders through technical knowledge transfer and constructive feedback to address issues ranging from maintenance and Platform, Cloud and Database performance to high visibility issues impacting manage users Experience in working in a high-pressure environment to deliver first class services Familiar with the specific standards associated with an IT practitioner's current role: e.g. Health and safety standards; change management; incident management and problem management standards; and common service focused frameworks such as ITIL Version 3 SKILLS AND EXPERIENCE Functional / Technical Competencies: Essential Experience in leading technical and non-technical SMEs Understanding of various project management frameworks, methodologies and principles e.g. Waterfall, Agile, Scrum, Kanban etc. Wide range of Platform, Cloud and Database Infrastructure technical skills to be able to bring together technical teams in the production of a clear, achievable, cost-effective and supportable design Must be able to represent Infrastructure with credibility whilst guiding on the best technical solutions, tailoring business requirements to meet best practice and our technical standards Experience in project and development methodologies Experience planning and prioritising multiple work streams in response to rapidly developing and changing portfolios Planning own work and the work of others (including third parties) to ensure delivery to time and cost Can create agreed technical plans for others to follow, documenting actions required for simple to complex problems, confirms correct functionality, supervising other SME's where required Turning business problems into optimal technical designs, aligning user needs with systems requirements and organisational goals Experience of supplier and third-party risk management Solid analytical/problem-solving skills with capability to identify solutions to unusual and complex problems Experience of designing and implementing solutions with one or more of the following

We know that people want great value combined with an excellent experience from a bank they can trust, so we launched our digital bank, Chase, to revolutionise mobile banking with seamless journeys that our customers love. We're already trusted by millions in the US and we're quickly catching up in the United Kingdom - but how we do things here is a little different. We're building the bank of the future from scratch, where you'll have the opportunity to make a real impact. As a Lead Software Engineer at JPMorgan Chase within the International Consumer Bank, you will collaborate closely with product, platform and development teams to design and operate a first class observability capability across our cloud native microservices. You'll set standards and architect, build and design tooling for metrics, logs and traces telemetry data, across all stages of the SDLC, delivering end to end cutting edge solutions to enhance the developer experience. Our Developer Experience team is at the heart of this venture, dedicated to providing an exceptional developer experience for all our engineers. We're looking for people who have a curious mindset, thrive in a collaborative environment, and are passionate about new technology. By their nature, our people are also solution oriented, commercially savvy and have a head for fintech. We work in tribes and squads that focus on specific products and projects - and depending on your strengths and interests, you'll have the opportunity to move between them. While we're looking for professional skills, culture is just as important to us. We understand that everyone's unique - and that diversity of thought, experience and background is what makes a good team, great. By bringing people with different points of view together, we can represent everyone and truly reflect the communities we serve. This way, there's scope for you to make a huge difference - on us as a company, and on our clients and business partners around the world. Job responsibilities Collaborates with development teams to enhance the developer experience, providing scalable observability tools and infrastructure that support the ingestion of telemetry data across multi regional cloud native services. Drives adoption of OpenTelemetry (OTel) standards and consistent instrumentation patterns, label nomenclature, metric cardinality in services across multiple technologies. Ensures observability practices align with firm security guidelines and regulatory expectations, implementing governance controls for data redaction, encryption, and audit capabilities to protect sensitive information. Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems. Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development. Gathers, analyses, synthesises, and develops visualisations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems. Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture. Contributes to software engineering communities of practice and events that explore new and emerging technologies. Adds to team culture of diversity, opportunity, inclusion, and respect. Required qualifications, capabilities and skills Formal training or certification on software engineering concepts and advanced applied experience. Hands on practical experience in system design, application development, testing, and operational stability. Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages (Python or other) and database querying languages. Overall knowledge of the Software Development Life Cycle. Understanding of Agile methodologies, Application Resiliency, and Security. Demonstrated knowledge of software applications and technical processes within a technical discipline (e.g., cloud, mobile, etc.). Demonstrated knowledge in telemetry management: time series storage and optimisation, PromQL or equivalent, ingestion pipelines, parsing/enrichment, retention and cost management, tracing sampling strategies. Experience with Public Cloud services in Production (AWS or other). Experience with Infrastructure as Code (Terraform or other). Ability to tackle design and functionality problems independently with little to no oversight. Preferred qualifications, capabilities and skills Familiarity with modern front end or back end technologies. Experience with one or more observability platforms and tools such as: Prometheus, Grafana, Alertmanager, Loki/ELK/OpenSearch, Jaeger/Zipkin/Tempo, OpenTelemetry Collector, Datadog, Splunk, New Relic, Dynatrace. Experience with GitHub, GitHub Actions, ArgoCD, Terraform Cloud, Slack is considered a plus. Proficient in coding in one or more languages.

What do we do? Introducing Thinkproject Platform Pioneering a new era and offering a cohesive alternative to the fragmented landscape of construction software, Thinkproject seamlessly integrates the most extensive portfolio of mature solutions with an innovative platform, providing unparalleled features, integrations, user experiences, and synergies. By combining information management expertise and in-depth knowledge of the building, infrastructure, and energy industries, Thinkproject empowers customers to efficiently deliver, operate, regenerate, and dispose of their built assets across their entire lifecycle through a Connected Data Ecosystem. What your day will look like Mission At Thinkproject, we're modernising Finance in the built asset industry. As a NetSuite Functional Specialist, you will play a key role in designing, implementing and optimising our NetSuite Finance landscape so that our Finance teams can work efficiently, accurately and with confidence in the numbers. Working closely with stakeholders across Finance and IT, you will translate business requirements into robust, scalable NetSuite solutions. You will shape finance processes end to end - from P2P and O2C through to R2R - ensuring they are standardised, well controlled and aligned with best practice. This is a hands on, functional role suited to someone who understands how Finance operates in a growing, international software business and who is comfortable challenging the status quo, simplifying complexity and helping users get the best out of NetSuite. Main Responsibilities Requirements & Solution Design: Work with Finance stakeholders (Financial Controller, Finance Manager, AP/AR teams, etc.) to gather, challenge and document detailed requirements. Design end to end NetSuite solutions across core Finance areas (GL, AP, AR, Fixed Assets, banking, tax, reporting). Map current (AS IS) processes to future (TO BE) processes in NetSuite, highlighting standard vs custom where appropriate. Define and maintain functional design documents, configuration workbooks and process maps. Configuration & Build: Configure NetSuite Finance modules: COA, subsidiary structure, tax codes, posting rules, approval workflows, payment terms, bank formats, etc. Set up key finance artefacts such as accounting periods, closing templates, allocation rules and amortisation schedules. Configure custom fields, forms, saved searches and financial reports to meet business requirements while remaining as close to "standard NetSuite" as possible. Testing & Quality Assurance: Define test scenarios and scripts for unit testing, system testing and UAT in Finance. Execute functional tests and support Finance users during UAT; capture, triage and validate defects. Ensure all finance processes (P2P, O2C, R2R) are fully tested end to end, including integrations where applicable (e.g. banking, payroll). Innovation & Continuous Improvement: Provide guidance and support to development and technical teams. Stay up to date with emerging trends and technologies in the IT industry and continuously seek opportunities to enhance the organisation's IT capabilities and drive innovation. Risk: Identify and mitigate risks associated with IT solutions, including security vulnerabilities, compliance issues, and operational challenges. Develop strategies to address these risks and ensure the resilience of IT systems. What you need to fulfill the role Experience: Minimum 4 6 years of hands on NetSuite functional experience, primarily focused on Finance. Strong background working with Finance teams within a mid sized or global organisation. Experience with: P2P, O2C and R2R processes in NetSuite. Month end and year end close activities within NetSuite. Working with external partners and internal delivery teams. Comfortable operating as a bridge between Finance and technical/development teams (translating business requirements into functional specifications). Professional accounting exposure (e.g. working closely with qualified accountants; part qualified ACCA/CIMA/ACA desirable). Functional Expertise (Finance in NetSuite): Core Finance General Ledger configuration (chart of accounts, segments, subsidiaries, classification, posting rules). AP and AR set up: vendors, customers, payment terms, dunning, credit limits. Bank accounts, bank feeds and reconciliations. Fixed Assets & Revenue Fixed asset register, depreciation methods and schedules. Asset lifecycle processes (acquisition, transfer, impairment, disposal). Revenue recognition set up and deferred revenue schedules. Tax & Compliance VAT / sales tax configuration and reporting. Understanding of local statutory requirements and how they map into NetSuite. Experience supporting audits and providing system based evidence (journals, approvals, audit trails). Reporting & Controls Design and build of saved searches, financial reports and dashboards for Finance users and leadership. Set up of approval workflows for key Finance transactions (POs, vendor bills, journals, payments). Role based access and segregation of duties from a Finance perspective. Tools & Methods Strong Excel skills for data migration, reconciliations and analysis. Familiarity with structured implementation methodologies (Phased, Agile/Iterative) and standard project artefacts. Clear, concise documentation skills (process flows, configuration notes, training materials). Other Considerations Fluent in English (spoken and written). Strong interpersonal skills, stakeholder management, and business analysis skills. Occasional travel may be required to other Thinkproject offices or Finance hubs for workshops and training. Flexibility to support key Finance milestones (e.g. month end close) which may fall outside standard hours. Ability to work effectively in a distributed, international team and to communicate clearly across time zones and cultures. Commitment to data protection, information security and working within agreed governance and change management processes. Willingness to continuously learn, keep NetSuite skills current and share knowledge with colleagues and business stakeholders. What we offer Lunch "n" Learn Sessions Women's Network LGBTQIA+ Network Coffee Chat Roulette Free English Lessons Thinkproject Academy Social Events Volunteering Activities Open Forum with Leadership Team (Tp Café) Hybrid working Unlimited learning We are a passionate bunch here. To join Thinkproject is to shape what our company becomes. We take feedback from our staff very seriously and give them the tools they need to help us create our fantastic culture of mutual respect. We believe that investing in our staff is crucial to the success of our business. Your contact: Yash Shetty Please submit your application, including salary expectations and potential date of entry, by submitting the form on the next page. Working at - think career. think ahead.

As an Integration Support Engineer at Payter, you are the technical expert ensuring a seamless Pre-sale to Production journey for our global customer base. You serve as a critical bridge within the Product function, providing the specialized developer support and guidance necessary to bring cutting-edge payment solutions from concept to reality. You offer expert advice and product training, acting as the primary technical point of contact during the deployment and go-live phases. As a deep-level specialist in the Payter platform, you provide best-practice implementation advice and collaborate with the support team to resolve complex or unique technical escalations. Your role is essential in translating Payter's technology into functional, high-performing solutions for our partners. Responsibilities Become a subject matter expert on Payter hardware and software, including cloud APIs, TCP/IP Socket connectivity, and physical installation options Manage integration support tickets efficiently, providing detailed technical solutions via email, video calls, or chat Guide new customers through introductory consultations and best-practice implementation workshops Collaborate with clients during the development and testing phases to ensure successful certification before production deployment Document all technical interactions accurately to ensure seamless team collaboration and follow-up Identify and share opportunities for product and process improvements based on customer feedback to enhance the overall user experience Provide technical expertise to Implementation Consultants and Project Managers on large-scale, complex projects About Payter At Payter, we are innovators, pioneers, and leaders in the dynamic realm of contactless and cashless payment technology in a wide range of markets such as Electrical Vehicle Charging, Transportation, Retail, Hospitality, Vending, Charity, Parking, and beyond. The adaptable Payter platform accommodates a diverse range of payment technologies (NFC, EMV, ApplePay, GooglePay, etc.), international banking processes, closed-loop payment and loyalty schemes and telemetry. Through continuous innovation and in-house development, we redefine how vendors connect with their customers, empowering them to boost revenue, enhance user experiences, and access real-time sales and performance data. We support a broad range of technologies, from Contact & Contactless EMV, Mifare, WiFi, 5G, Bluetooth, Touch Screens and more. Our state-of-the-art products have an extremely long service life, are of high quality, compliant with multiple international standards, boast great design, are user-friendly for all, multifunctional, and easy to integrate. Qualifications You bring at least 2 years of experience in a similar integration role or 3-4 years in a multi-product technical support function You possess a working knowledge of HTTP, JSON/XML Restful APIs, and TCP/IP Sockets You are proficient with Postman and Swagger, and any software development experience is a major plus You ideally have familiarity with industry protocols like OCPP/OCPI, MDB, or Executive You have a diverse background across technical support, testing, documentation, and training You have proven problem-solving skills and a self-directed drive to learn how new technologies work You are socially adept with professional English fluency and a genuine customer-first mindset If you do not meet all the requirements but are convinced that you have the qualities for this position, we would like to ask you to still apply. We are open to being convinced. What do we have to offer? Competitive salary and a discretionary bonus based on company performance 25 days of annual leave plus UK bank holidays Dedicated monthly "well-being days" to support mental health and work-life balance Attractive company pension plan Fully remote working environment with a focus on flexibility Opportunities for high-impact growth within an international scale-up in the payments industry Occasional travel for team collaboration (valid passport required)

Location: London City / North London / West London / South West Earnings: Competitive Package ONNEC Group are a leading independent technology partner and global integrator, with over 30 years experience, and a 800+ team of global experts, specialising in providing end-to-end connectivity solutions that propel organisations everywhere. From structured cabling to managed services, our end-to-end services give infrastructure that can be completely replied on. Design. Build. Deploy. Optimise. We offer a complete solution for business connectivity. We are a rapidly growing organisation and finding and retaining the highest calibre of people is fundamental to us for the success of our business, we work hard to create a challenging, supportive and satisfying working environment for all our employees. ONNEC has successfully achieved the Investors in Diversity Foundational Award for our commitment to equality, diversity and inclusion in the workplace. Service Delivery Manager This role manages Managed Services in Workplace Technology or Data Centres for major Financial Services Institutions, focusing on physical support operations in the client environment. Working in conjunction with the account manager to develop and maintain client relationships, acting as a single point of contact for delivery and escalation with all elements of the managed services contract. You will work with local customer stakeholders and onsite staff to ensure the business requirement of the contract are met and should failures occur, that the appropriate root cause analysis and corrective actions are executed. What you'll be doing as our Service Delivery Manager: Team Management: Focus and motivate the Services and Technical teams on the necessary attributes for successful delivery of all Onnec's supported services for our client. Technical/Support Services Coverage: Ensure correct structure and personnel are in place to deliver Onnec's contracted Services and projects. Service Delivery: Overall responsibility for ensuring high quality product and service delivery is maintained including compliance to all contracted and non-contracted service level agreement targets and service quality across all support requirements. Accreditations: Proactive management of all technical accreditations as required of the service discipline and to better serve our clients. Financial Management: Ensure that divisional profitability is maximised. Formalise and manage operational expenditure as well as capital expenditure budgets within agreed commercial constraints. Reporting and providing analysis on a monthly basis. Strategy: Continually review product, service and delivery strategies within the support services environment. Contribute to overall Onnec strategic direction and growth planning as appropriate. Perform an active role in the pre-sales process providing direction and leadership throughout each life of each any engagement relative to the contracted account. Personnel Development: Recruit, budget for and plan development of individual team members, technically, commercially and personally. Ensuring a cohesive successor planning model is in place and kept current for all roles. Customer Satisfaction: Ensure that all Support Service staff are motivated in their roles to deliver maximum customer satisfaction and client feedback is sought and remedial actions are documented as part of a Continual Service Improvement Plan (CSIP) Toolsets: Periodic and proactive assessing of the software and hardware tools that complement the development and delivery of Onnec's Technical and Support Services. Management Information: Accurate and timely management reporting and review of Governance documentation. Standards & Procedures: Production of and compliance to all policies and procedures within the Technical and Support Services. All Support Service operations are to be governed by the ITIL service management standards. The development of an ITIL based service standards and the compliance thereto is a key element of the role. Contract Review: Review all deliverables of the client contract to ensure that deliverables are maintained throughout the life of the contract. What we're looking for in our Service Delivery Manager: Educated to Level 3 (Further Education) or equivalent Demonstrable experience in staff leadership and people management Proven experience working in a Data Centre environment Management experience within a service delivery environment Strong people management, leadership, and team development capability Proven ability to motivate, manage, and develop teams Excellent written and verbal communication skills Strong organisational and time management skills; able to manage high workloads and work under pressure Proactive, innovative, and solution focused management style Experience delivering services to contractual requirements Experience managing projects across the full lifecycle Strong understanding of Data Centre technologies, terminology, and BAU support Extensive experience with telecommunications infrastructure cabling Experience supporting office and/or data centre environments Strong knowledge of ITIL processes, service measurement, and change management Experience producing financial and operational reports, including analysis Good understanding of industry processes, tools, systems, and partners Experience working in banking or other highly regulated environments Confident user of Microsoft Office (Word, Excel, PowerPoint) and project tools Excellent interpersonal, negotiation, and stakeholder management skills Preferred but not Essential ITIL certification PRINCE2 certification BICSi certification If you feel you have the required skills and experience, click apply now to be considered as our Service Delivery Manager - we'd love to hear from you!

Responsibilities Lead meetings with users, clients, product sponsors and technology to understand project requirements Plan and perform UX research, define IA, user journeys, and create personas Identify metrics and data that can support decision-making, guiding tech partners where needed to add necessary metrics Work closely with users, stakeholders, business analysts, product managers and development teams to brainstorm and co-create ideas, approaches, and solutions Perform relevant testing to validate and inform design decisions Create wireframes, prototypes, and high fidelity designs using specialist tools such as Sketch, InVision, Axure, and the Adobe suite Apply a positive and constructive attitude to all feedback Use and contribute to the approved design system Contribute to design standards and best practices Perform detailed handover to development teams, ensuring they have all they need to implement the designs Provide ongoing support to development, with regular UX review checkpoints ensuring quality and spec are as designed Continuously look for opportunities to improve research and design practices and processes, keeping track of latest trends, standards, and tools in the industry Ensure all designs comply with ADA/WCAG standards for accessibility Deliver on time, identifying and managing risks to ensure timelines are met, and escalating where needed Help to train, support and develop junior team members, and identify opportunities for colleagues to specialise and grow Confidently challenge substandard work by other team members, providing coaching and guidance to resolve Build consensus, and find smart solutions when colleagues and stakeholders are in conflict over technical or design Provide thought leadership to the wider UX community of practice Evangelise the value of UX within the wider organisation Use your network of contacts (internally and externally) to raise the profile of UX at the firm Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to policy, applying sound ethical judgement regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency Qualifications Significant relevant experience Strong attention to detail & analytical skills Significant experience on complex, enterprise scale design projects Excellent communication and presentation skills Excellent skills in professional design tools e.g., Sketch, Figma, AdobeXD, Axure, InVision Significant experience using/creating design systems Significant aptitude for coaching and mentoring junior designers Keen interest in, or knowledge of, banking or finance HTML/CSS Development Skills Software Development or Programme Management Experience Participation in external UX groups or communities Education Bachelor's/University degree, Master's degree preferred At least one formal UX Qualification Benefits 27 days annual leave (plus bank holidays) A discretionary annual performance related bonus Private Medical Care & Life Insurance Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.

Client360 is one of JPMorgan Chase Commercial & Investment Bank's strategic pillars, building the future of our business, and unifying the data fabric of all client activity. Combined with external data, Client360 leverages this unique data asset to deliver insight and enterprise rewiring at scale. As a Research and Development Lead you will spearhead the exploration and development of innovative data solutions and processes for Client360. Your role involves piloting and implementing cutting edge solutions that expand Client360 capabilities, improve client experience, and drive operational performance. You will be responsible for identifying emerging trends, evaluating new tools, and fostering a culture of experimentation within the organization. Within Data, Digital and AI, you will manage the planning and execution of R&D initiatives, working closely with cross functional teams to deliver measurable business outcomes. By championing innovation, supporting compliance, and integrating insights from various sources, you will help advance CRM transformation across multiple lines of business, enabling enterprise wide change and supporting long term growth. Job Responsibilities Manages the delivery and optimization of research and development initiatives for Client360, ensuring alignment with CIB-wide goals and organizational objectives. Participates in the planning, execution, and risk management of R&D programs, including frameworks for experimentation, technology evaluation, and operational efficiency. Supports R&D initiatives, adapting to evolving business needs and managing risks to achieve objectives. Coaches and mentors junior team members on best practices in research, solution generation, stakeholder engagement, and change management, enabling effective delivery of objectives. Monitors R&D performance and supports enhancements to achieve business outcomes and improve user satisfaction. Collaborates with engineering, operations, and business teams to evaluate, pilot, and implement new technologies and processes, ensuring scalability, reliability, and user centricity. Helps define the innovation experience for Client360, focusing on process optimization, data driven insights, and stakeholder satisfaction. Assists in establishing and monitoring key performance indicators, ensuring R&D initiatives deliver measurable business value and support long term strategic goals. Leverages analytics and emerging technologies to help derive actionable insights from integrated data and third party sources, supporting comprehensive client profiles and improved decision making. Understands the needs of internal teams and anticipates future requirements, collaborating with stakeholders across Markets, Payments, Global Banking, and the Private Bank to drive consistency and adoption of innovative solutions. Utilizes R&D initiatives to deliver personalized client experiences, streamline operations, and enhance decision making, while supporting regulatory compliance and risk management. Required qualifications, capabilities, and skills 5+ years of experience or equivalent expertise delivering research and development initiatives, business projects, or transformation programs. Strong knowledge of R&D processes, business process improvement, strategic planning, and data analytics. Demonstrated ability to support adoption of key R&D lifecycle activities including discovery, ideation, development, requirements definition, and value management. Experience supporting change within organizations and managing stakeholders across multiple functions. Track record of contributing to large scale R&D, technology integration, or analytics projects. Good understanding of technology evaluation, data governance, regulatory compliance, and operational risk management. Excellent problem solving skills and strategic thinking about R&D initiatives and their impact on organizational objectives. Strong communication and interpersonal skills, with the ability to articulate and present complex research concepts and insights to both technical and non technical audiences. Experience with emerging technologies and best practices in research, business analytics, and CRM. Experience in research and development, technology evaluation, business process management, CRM systems, or related fields within a financial institution. Bachelor's degree in Business, Data Science, Engineering, or a related field. Experience in ensuring customers and stakeholders are engaged and positive about the solutions delivered.

Location London Employment Type Full time Location Type Remote Department Corporate Functions People The People Operations and Technology team at Chainalysis is focused on building a seamless, scalable, and data-driven employee experience. We sit at the intersection of People Operations, Technology, and Analytics, enabling the business through thoughtful system design, automation, and insights. Our mission is simple: make it easy for employees, managers, and leaders to get what they need, when they need it, through intuitive systems and reliable data. We're increasingly leveraging AI and intelligent automation to eliminate manual work, accelerate decision-making, and reimagine how the People team delivers value at scale. We partner closely with teams across People, Talent Acquisition, Finance, and BizTech to ensure our people technology ecosystem, anchored by Workday, is efficient, integrated, and continuously evolving. About the Role We're looking for a Senior Techno-Functional People Technology Analyst to own and evolve our people technology ecosystem with a strong focus on Workday configuration, integrations, and cross-system workflows. This is a dual-focused role (approximately 60% functional, 40% technical) where you'll operate across both system configuration and integration design, helping ensure our tools work seamlessly together while delivering a high-quality user experience. As our team expands its use of AI-driven tools and workflow automation, you'll be expected to evaluate emerging capabilities, identify use cases for AI within our people technology ecosystem, and help us move from manual processes to intelligent, automated solutions. This is a high-visibility role with room to grow - you'll have the opportunity to shape the future of People Technology at Chainalysis and build expertise at the intersection of HR systems, automation, and AI. You'll play a critical role in: Evolving our integration architecture across the People Technology ecosystem Advancing our automation and AI strategy within People Operations Bridging the gap between business stakeholders and technical delivery If you enjoy connecting systems, solving messy process problems, and owning outcomes end-to-end, this role is for you. In this role, you'll: Own end-to-end delivery of enhancements across Workday and the broader People Tech stack, ensuring scalable and high-quality solutions Configure and maintain Workday HCM (business processes, security, notifications, and reporting) across key employee lifecycle processes Partner with stakeholders across People, Talent Acquisition, Finance, and BizTech to translate business needs into effective system solutions Identify and implement opportunities to improve automation - including AI-assisted workflows - to enhance data integrity, reduce manual effort, and elevate the user experience across People systems Ensure seamless interoperability across People systems (e.g., Workday, Adaptive, Ashby, payroll providers), optimizing end-to-end workflows Design, build, and maintain integrations between Workday and external systems, exploring AI and automation tools (e.g., Workato, AI-powered bots) to streamline data flows Monitor integration health, troubleshoot issues, and perform root cause analysis to ensure reliability Support workforce planning and headcount data flows, particularly between Workday and Adaptive Support testing efforts for new functionality and product releases, ensuring smooth and controlled deployments Maintain clear documentation and establish best practices for system governance, change management, and ongoing support Stay current on AI and automation trends in the HR Technology space, proactively recommending tools and approaches that can improve team efficiency and employee experience We're looking for candidates who have: 4-6 years of experience working with Workday HCM in a techno-functional capacity Strong hands on experience with Workday configuration (business processes, security, reporting, notifications) Proven experience building or supporting Workday integrations (EIB, RaaS, Core Connectors, Studio) Experience working cross-functionally - bridging functional stakeholders (People, Finance, Payroll, BizTech) and technical implementation teams Understanding of APIs, data flows, and integration patterns Experience troubleshooting integration failures and performing root cause analysis Familiarity with automation/iPaaS platforms (e.g., Workato) and comfort working with AI-powered tools, with a willingness to experiment as the technology evolves Strong ability to translate technical concepts into clear, non-technical language Comfortable owning projects end-to-end in a fast paced environment Nice to have experience: Experience with Workday Adaptive Planning and workforce planning integrations Familiarity with Ashby or other ATS platforms Exposure to learning platforms such as LinkedIn Learning Experience supporting global payroll and EOR integrations (e.g., ADP, Activpayroll, Deel) Experience evaluating or implementing AI/ML tools within People Technology or People Operations (e.g., chatbots, intelligent document processing, predictive analytics) Technologies we use: Workday HCM & Workday Studio Workday Adaptive Planning Ashby ADP Activpayroll Deel Okta NetSuite Coupa Jira Slack Google Workspace Workato AI & Automation tools (emerging) About Chainalysis Blockchain technology is powering a growing wave of innovation. Businesses and governments around the world are using blockchains to make banking more efficient, connect with their customers, and investigate criminal cases. As adoption of blockchain technology grows, more and more organizations seek access to all this ecosystem has to offer. That's where Chainalysis comes in. We provide complete knowledge of what's happening on blockchains through our data, services, and solutions. With Chainalysis, organizations can navigate blockchains safely and with confidence. You belong here. At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We're ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture. EEO Statement We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here. We can't wait to meet you.

The People Operations and Technology team at Chainalysis is focused on building a seamless, scalable, and data-driven employee experience. We sit at the intersection of People Operations, Technology, and Analytics, enabling the business through thoughtful system design, automation, and insights. Our mission is simple: make it easy for employees, managers, and leaders to get what they need, when they need it, through intuitive systems and reliable data. We're increasingly leveraging AI and intelligent automation to eliminate manual work, accelerate decision-making, and reimagine how the People team delivers value at scale. We partner closely with teams across People, Talent Acquisition, Finance, and BizTech to ensure our people technology ecosystem, anchored by Workday, is efficient, integrated, and continuously evolving. About the Role We're looking for a Senior People Systems & Integrations Analyst to own and evolve our people technology ecosystem with a strong focus on Workday configuration, integrations, and cross-system workflows. This is a dual-focused role (approximately 60% functional, 40% technical) where you'll operate across both system configuration and integration design, helping ensure our tools work seamlessly together while delivering a high-quality user experience. As our team expands its use of AI-driven tools and workflow automation, you'll be expected to evaluate emerging capabilities, identify use cases for AI within our people technology ecosystem, and help us move from manual processes to intelligent, automated solutions. This is a high-visibility role with room to grow - you'll have the opportunity to shape the future of People Technology at Chainalysis and build expertise at the intersection of HR systems, automation, and AI. You'll play a critical role in: Evolving our integration architecture across the People Technology ecosystem Advancing our automation and AI strategy within People Operations Bridging the gap between business stakeholders and technical delivery If you enjoy connecting systems, solving messy process problems, and owning outcomes end-to-end, this role is for you. In this role, you'll: Own end-to-end delivery of enhancements across Workday and the broader People Tech stack, ensuring scalable and high-quality solutions Configure and maintain Workday HCM (business processes, security, notifications, and reporting) across key employee lifecycle processes Partner with stakeholders across People, Talent Acquisition, Finance, and BizTech to translate business needs into effective system solutions Identify and implement opportunities to improve automation - including AI-assisted workflows - to enhance data integrity, reduce manual effort, and elevate the user experience across People systems Ensure seamless interoperability across People systems (e.g., Workday, Adaptive, Ashby, payroll providers), optimizing end-to-end workflows Design, build, and maintain integrations between Workday and external systems, exploring AI and automation tools (e.g., Workato, AI-powered bots) to streamline data flows Monitor integration health, troubleshoot issues, and perform root cause analysis to ensure reliability Support workforce planning and headcount data flows, particularly between Workday and Adaptive Support testing efforts for new functionality and product releases, ensuring smooth and controlled deployments Maintain clear documentation and establish best practices for system governance, change management, and ongoing support Stay current on AI and automation trends in the HR Technology space, proactively recommending tools and approaches that can improve team efficiency and employee experience We're looking for candidates who have: 4-6 years of experience working with Workday HCM in a techno functional capacity Strong hands on experience with Workday configuration (business processes, security, reporting, notifications) Proven experience building or supporting Workday integrations (EIB, RaaS, Core Connectors, Studio) Experience working cross functionally - bridging functional stakeholders (People, Finance, Payroll, BizTech) and technical implementation teams Understanding of APIs, data flows, and integration patterns Experience troubleshooting integration failures and performing root cause analysis Familiarity with automation/iPaaS platforms (e.g., Workato) and comfort working with AI powered tools, with a willingness to experiment as the technology evolves Strong ability to translate technical concepts into clear, non technical language Comfortable owning projects end to end in a fast paced environment Nice to have experience: Experience with Workday Adaptive Planning and workforce planning integrations Familiarity with Ashby or other ATS platforms Exposure to learning platforms such as LinkedIn Learning Experience supporting global payroll and EOR integrations (e.g., ADP, Activpayroll, Deel) Experience evaluating or implementing AI/ML tools within People Technology or People Operations (e.g., chatbots, intelligent document processing, predictive analytics) Technologies we use: Workday HCM & Workday Studio Workday Adaptive Planning Ashby ADP Activpayroll Deel Okta NetSuite Coupa Jira Slack Google Workspace Workato AI & Automation tools (emerging) About Chainalysis Blockchain technology is powering a growing wave of innovation. Businesses and governments around the world are using blockchains to make banking more efficient, connect with their customers, and investigate criminal cases. As adoption of blockchain technology grows, more and more organizations seek access to all this ecosystem has to offer. That's where Chainalysis comes in. We provide complete knowledge of what's happening on blockchains through our data, services, and solutions. With Chainalysis, organizations can navigate blockchains safely and with confidence. At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We're ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture. We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more.

Project description DXC-Luxoft has one of the world's leading Solutions practices. We are a top-tier Murex Alliance Partner and a market leader in implementation, integration, upgrade and migration. We provide end-to end project services and have delivered over 200 successful Murex projects across all major asset-classes and sectors including investment banking, asset management, corporate treasury and insurance.Whether you possess a background in finance, technology or Mathematics, your experience in the capital markets industry would be of high interest to us. Responsibilities Assist with release (deployments)/configuration management Analyze, formulate, propose, develop and/or contribute to overall solutions as per deliverables Develop requirements per given stream and according with resolution needs as they come along Manage day-to-day assigned tasks to complete various deliverables Contribute to support group(s) efforts in resolving request or issues Support Murex operations of environments (e.g. refreshes, monitoring, health checks, troubleshooting) Liaise with respective internal team(s) to resolve issues and necessary enhancements Continuous follow-up of new Application developments, enhancements, version upgrade release, regulations/practices globally, and other such items Perform various levels of testing for assigned deliverables as well as participate in formal release cycles (SIT/UAT) SKILLS Must Have 2+ years Hands-on experience in Murex Environment, Release, Config Management Must have strong personality, logical and analytical skills Be detailed-oriented, a quick learner and self-starter Possess good verbal and written communication skills Must have strong organization skills Strong problem solving skills and attention to detailStrong relationship building skills both internally and externally Strong experience in supporting end-users and resolving their daily issues Working EST hours Nice to Have CICD (eg. Ansible) Git Experience w/ Scripting, Back-Office Workflows, Datamart, Market Data, Batch processing, End of Day flow(s), interfaces and Trade Life Cycle Implementations and upgrades: MXpress; MXplus updates and MX.3 main-branch upgrades Interfaces (Market Data, C2.0) Test management Trade life cycle management Market Data management Knowledge in SQL (Oracle and/or Sybase) and Unix commands is a plus Client focus: understands clients' businesses; identifies and understands the needs and objectives of clients, both on an individual and corporate basis; builds strong relationships to aid Luxoft's aim of being a trusted partner to the clients. Communication skills: expresses ideas effectively, both verbally and in writing; adjusts language, terminology and non-verbal communication as appropriate. Teamwork: works effectively with others; helps to build strong teams and networks. Personal leadership: realistically identifies own skills, experience, knowledge and other personal attributes; displays confidence and resilience. Planning and organizing: identifies and meets milestones; understands and articulates deliverables; assesses and mitigates risks; sticks to the scope of work and manages any changes. Analytical decision-making: identifies and solves problems using insight and experience to make good decisions; gathers relevant information, identifying important issues and drawing conclusions. BS or higher degree in Finance, Mathematics, Computer Science or equivalent

11380SR10 £80k - 95k per year Application Development & Support Manager - Core Banking (Finastra Equation) London - 4 days onsite Up to £95,000 + benefits A London-based financial institution is seeking an Application Development & Support Manager to lead the development, delivery, and support of critical banking applications, with a strong focus on the Finastra Equation core banking platform. This role requires someone with proven hands on experience supporting Finastra Equation environments who can also lead a small team and oversee application delivery within a banking technology environment. The successful candidate will take ownership of the bank's application landscape, ensuring systems remain secure, stable, and aligned with business needs. A key focus will be the management and support of the Finastra Equation platform, including operational support, upgrades, and enhancements. Working in a smaller banking environment, the role combines technical leadership, vendor coordination, project delivery, and application support oversight. Key Responsibilities Core Banking Platform Direct oversight of the Finastra Equation core banking platform, including environment management, patching, and upgrades Ensure smooth operation of end of day (EOD) processing Provide fix on fail support and coordinate issue resolution Work closely with infrastructure teams to support IBM Power Systems performance and platform optimisation Application Delivery Lead development and delivery of application changes and enhancements Manage the transition of new solutions from project delivery into BAU support models Define delivery timelines and manage development resources Application Support Ensure reliable support for core banking and business applications Oversee incident management, root cause analysis, and service improvement Implement application monitoring and performance optimisation Coordinate upgrades, patches, and maintenance with third party vendors Team Leadership Lead and mentor a small team of developers and application support analysts Foster a collaborative, high performing engineering environment Support professional development and technical growth within the team Governance and Stakeholder Management Ensure applications meet security, audit, and regulatory requirements Maintain documentation, operational procedures, and DR processes Act as the key liaison between technology teams, business stakeholders, and vendors Required Experience Hands on experience supporting the Finastra Equation core banking platform (essential) Experience working within banking or financial services technology environments Background in application development and support leadership Knowledge of AS/400 environments including RPG and/or COBOL Strong understanding of SDLC and application lifecycle management Experience managing production support, incidents, and BAU enhancements Desirable Skills Experience working with IBM Power Systems Familiarity with ITIL or service management frameworks Exposure to Azure or other cloud platforms Experience managing third party vendors Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation

For additional information, please review . Engineer the future of global finance. At Citi, our Tech team doesn't just support finance - we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities. Help solve real-world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech. The User Experience Senior Lead Analyst is a senior level principal role, acting as a thought leader in the research, analysis and design of digital products and systems.User Experience partners with Product and Technology colleagues to create innovative and intuitive digital products that deliver best-in-class user experience and usability to our clients, both internally and externally. We undertake a wide spectrum of activities, from discovery and research, through definition, ideation, and design, to the management of design systems and the delivery of interactive prototypes and high-fidelity designs to our development partners.The UX Design Group's primary goal is to research and design products and solutions that are streamlined, intuitive, consistent, accessible, great-looking, and easy-to-use, which perfectly suit (or even anticipate) our clients' needs. Responsibilities: Lead meetings with users, clients, product sponsors and technology to understand project requirements Plan and perform UX research, define IA, user journeys, and create personas Identify metrics and data that can support decision-making, guiding tech partners where needed to add necessary metrics Work closely with users, stakeholders, business analysts, product managers and development teams to brainstorm and co-create ideas, approaches, and solutions Perform relevant testing to validate and inform design decisions Create wireframes, prototypes, and high-fidelity designs using specialist tools such as Sketch, InVision, Axure, and the Adobe suite Apply a positive and constructive attitude to all feedback Use and contribute to the approved design system Contribute to design standards and best practices Perform detailed handover to development teams, ensuring they have all they need to implement the designs Provide ongoing support to development, with regular UX review checkpoints ensuring quality and spec are as designed Continuously look for opportunities to improve research and design practices and processes, keeping track of latest trends, standards, and tools in the industry Ensure all designs comply with ADA/WCAG standards for accessibility Deliver on-time, identifying and managing risks to ensure timelines are met, and escalating where needed Help to train, support and develop junior team members, and identify opportunities for colleagues to specialize and grow Confidently challenge substandard work by other team members, providing coaching and guidance to resolve Build consensus, and find smart solutions when colleagues and stakeholders are in conflict over technical or design Provide thought leadership to the wider UX community of practice Evangelize the value of UX within the wider organization Use your network of contacts (internally and externally) to raise the profile of UX at the firm Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications: Significant relevant experience Strong attention to detail & analytical skills Significant experience on complex, enterprise-scale design projects Excellent communication and presentation skills Excellent skills in professional design tools e.g., Sketch, Figma, AdobeXD, Axure, InVision etc. Significant experience using/creating design systems Significant aptitude for coaching and mentoring junior designers Keen interest in, or knowledge of, banking or finance HTML/CSS Development Skills Software Development or Program Management Experience Participation in external UX groups or communities Education: Bachelor's/University degree, Master's degree preferred At least one formal UX Qualification What we'll provide you By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: 27 days annual leave (plus bank holidays) A discretional annual performance related bonus Private Medical Care & Life Insurance Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resourcesAlongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive. Job Family Group: Technology Job Family: Digital Design Engineering Time Type: Full time Most Relevant Skills Please see the requirements listed above. Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review . View Citi's and the poster.

Overview Are you ready to make a difference in the world of consumer finance? At LendDirect, a proud member of the Attain Finance family, we bring over 50 years of expertise in providing credit solutions across the U.S. and Canada. Our deep roots in the financial industry have empowered us to develop convenient, easily accessible financial services that meet our customers' growing needs. Join a leading consumer credit lender that thrives on innovation and collaboration, where your contributions are truly valued. As part of Attain Finance, our portfolio includes distinguished brands like Cash Money, LendDirect, Heights Finance. Each brand is constantly evolving to better serve our customers. Be part of a dynamic team that is shaping the future of consumer finance. Responsibilities As a Branch Manager, you will play a crucial role in setting the standards on delivering exceptional service to both new and existing customers, guiding them through the process of securing the financial services they need. Here, you'll have the chance to develop a fulfilling career, drive change, and make an impact. If this is you and you're a dynamic, results driven leader with a passion for developing others, driving sales, and creating long term customer relationships, we want to hear from you. As a leader, you will: Drive Branch Growth: Implement marketing plans, build business relationships, and manage daily operations to meet goals. Lead Loan Processes: Oversee new and refinanced loans, ensuring compliance and delivering outstanding customer service. Address Delinquency: Proactively manage delinquent accounts with urgency. Be a Hands On Leader: Set the standard for customer service and sales, addressing customer concerns with professionalism. Develop Your Team: You're not just a manager-you're a coach, mentor, and career developer. Lead by example, inspire growth, and foster a culture where customer service excellence and strong relationships are at the core of everything we do. Manage Performance: Conduct evaluations, offer feedback, and partner with Talent Acquisition for recruitment efforts. Ensure Efficient Operations: Handle scheduling, payroll, and expenses to ensure smooth branch operations. Qualifications Community Impact: Demonstrated ability to make a positive difference in the community by assisting others, whether through customer service, project management, or team support. Leadership and Influence: 1-2 years of leadership/management experience showcasing proven skills in influencing and leading others, with a focus on personal and organizational growth. Career Development: Commitment to career advancement, with a history of taking on new challenges and continuous learning. Customer Guidance: Experience in guiding clients or stakeholders through various processes, providing support and advice. Team Support: Ability to support and contribute to the growth of team members, fostering a collaborative and inclusive environment. Educational Background: High School diploma or equivalent; associate or bachelor's degree is a plus. Industry Experience: 1-2 years in the consumer finance, lending, or banking industries preferred. Work Location: 1585 Markham Rd. Unit 308, Scarborough, ON M1B 2W1 Operating Hours: Monday - Friday 9:00am - 7:00pm, Saturday 9:00 - 5:00pm Wages: $58,240 - $74,000 The base salary range represents the low and high end of the anticipated salary range for this position based on the provincial average. The actual base salary offered for this full time position will be determined by various factors, including but not limited to, location, skills, knowledge, competencies, and experience. All full time salaried employees are eligible for the following benefits, starting on day one: Paid Time Off Program, Medical, Dental, Vision, Life Insurance, Disability, and other voluntary coverages. You will also be eligible to participate in our RRSP/DPSP program once you have completed 3 months of employment with a company match. Other company perks include access to the Employee Assistance Program, Emergency Relief Fund, Diversity and Inclusion Council, Tuition Reimbursement, Leadership Development Programs, and potential to earn through the Monthly Bonus Program. Key Words: Customer Service, Loans, Financial Services, Lending, Management, Retail, Office, Bank Teller, Sales, Collections, Leadership EEO Statement Attain Finance Supports Equal Employment Opportunity. CURO (dba Cash Money, LendDirect, and Heights Finance) is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. This commitment is reflected in all aspects of our daily operations. We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any personnel practice, including recruitment, hiring, training, compensation, promotion, and discipline. Additionally, we do not discriminate based on any other characteristic protected by applicable state/provincial or local law where a particular employee works. In addition, it is the policy of Attain Finance to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by federal law and any state/provincial law where a particular employee works. Notice to Attain Finance job applicants: Attain Finance will never ask for your personal banking information, transfer of funds, a credit card, or for you to purchase any equipment to process a job application or for training. 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