*This position is a hybrid position that requires a minimum of three working days per week in the UK. Please do not apply if you cannot meet this requirement.
Role Overview
We are seeking a capable Data Analyst to support the Commercial, Sustainability and Finance teams by transforming data into reliable insight. This role will build and automate key reports, establish consistent data definitions, and produce actionable analytics that drive improvements in performance, forecasting and decision-making. The position is well-suited to a commercially minded analyst with strong analytical skills and a desire to grow into broader responsibilities over time.
Key Responsibilities
1. Reporting & Automation
Deliver accurate and timely automated reporting for Commercial, Sustainability and Finance teams.
Develop and maintain dashboards covering key metrics such as revenue, margin, costs and performance trends.
Reduce reliance on manual spreadsheets by strengthening data pipelines.
2. Data Quality & Definitions
Support the standardisation of data definitions and KPI calculations across functions.
Assist with reconciling data discrepancies and improving data accuracy. • Document reporting processes and logic.
Evaluate applicable third-party sustainability systems (traceability) with an eye toward tool optimisation for Falcon’s needs.
3. Business Analysis
Work with Sales, Sustainability and Finance to understand data needs and translate them into reports or models.
Provide analysis on margin trends, pricing performance, and forecast variance.
Support forecasting and budgeting cycles with reliable datasets and insights.
4. Collaboration
Partner with teams to understand reporting requirements.
Provide clear written and verbal explanations of insights to non-technical stakeholders.
Contribute to continuous improvement of data processes.
Skills & Experience
Essential
2–4 years’ experience in data analysis, business intelligence or commercial analytics.
Strong Excel skills with advanced formula knowledge.
Proficient in SQL for querying relational databases.
Experience using BI tools such as Power BI, Tableau, Qlik or similar.
Ability to translate business questions into analytical outputs.
Strong attention to detail and ability to manage data accuracy.
Desirable
Experience with Python (for data manipulation and automation) and/or R.
Prior exposure to ERP or CRM systems (e.g. NetSuite, Salesforce).
Experience of financial reporting processes.
Basic understanding of data modelling concepts.
Personal Attributes
Analytical thinker with curiosity and problem-solving orientation.
Clear communicator, able to present insights to non-technical stakeholders.
Organised and disciplined in documentation and version control.
Comfortable in a fast-paced environment with evolving priorities.
01/04/2026
Full time
*This position is a hybrid position that requires a minimum of three working days per week in the UK. Please do not apply if you cannot meet this requirement.
Role Overview
We are seeking a capable Data Analyst to support the Commercial, Sustainability and Finance teams by transforming data into reliable insight. This role will build and automate key reports, establish consistent data definitions, and produce actionable analytics that drive improvements in performance, forecasting and decision-making. The position is well-suited to a commercially minded analyst with strong analytical skills and a desire to grow into broader responsibilities over time.
Key Responsibilities
1. Reporting & Automation
Deliver accurate and timely automated reporting for Commercial, Sustainability and Finance teams.
Develop and maintain dashboards covering key metrics such as revenue, margin, costs and performance trends.
Reduce reliance on manual spreadsheets by strengthening data pipelines.
2. Data Quality & Definitions
Support the standardisation of data definitions and KPI calculations across functions.
Assist with reconciling data discrepancies and improving data accuracy. • Document reporting processes and logic.
Evaluate applicable third-party sustainability systems (traceability) with an eye toward tool optimisation for Falcon’s needs.
3. Business Analysis
Work with Sales, Sustainability and Finance to understand data needs and translate them into reports or models.
Provide analysis on margin trends, pricing performance, and forecast variance.
Support forecasting and budgeting cycles with reliable datasets and insights.
4. Collaboration
Partner with teams to understand reporting requirements.
Provide clear written and verbal explanations of insights to non-technical stakeholders.
Contribute to continuous improvement of data processes.
Skills & Experience
Essential
2–4 years’ experience in data analysis, business intelligence or commercial analytics.
Strong Excel skills with advanced formula knowledge.
Proficient in SQL for querying relational databases.
Experience using BI tools such as Power BI, Tableau, Qlik or similar.
Ability to translate business questions into analytical outputs.
Strong attention to detail and ability to manage data accuracy.
Desirable
Experience with Python (for data manipulation and automation) and/or R.
Prior exposure to ERP or CRM systems (e.g. NetSuite, Salesforce).
Experience of financial reporting processes.
Basic understanding of data modelling concepts.
Personal Attributes
Analytical thinker with curiosity and problem-solving orientation.
Clear communicator, able to present insights to non-technical stakeholders.
Organised and disciplined in documentation and version control.
Comfortable in a fast-paced environment with evolving priorities.
Position
Why this Role Exists:
QBS Software is scaling rapidly across EMEA through organic growth and acquisition. As we continue to unify systems, standardise processes, and evolve into a technology-led organisation, we are looking for a commercially minded Business Analyst to play a central role in shaping how our business operates.
Reporting to the PMO Manager, you will lead business requirements definition and process design across the Group’s systems landscape. While a significant focus will sit across Microsoft Dynamics 365 Sales, Business Central and the wider Microsoft ecosystem, this role extends beyond core ERP/CRM platforms. You will also support Group IT initiatives across People & Culture, Commercial, Operations, Finance and Software Development functions.
This is not a passive documentation role. You will drive clarity, challenge complexity, and ensure solutions are aligned to QBS’s target operating model and growth strategy.
As the Business Analyst at our Alderley Edge Offices you'll be responsible for the following:
Lead Business Requirements & Process Design
Facilitate structured discovery workshops across multiple business functions.
Define and document clear, scalable requirements (BRDs, user stories, process maps, gap analyses).
Accountable for leading As-is and To-Be process analysis that translates into clear, prioritised business and system requirements that enables operational continuity, business readiness, controlled system roll outs across the group.
Translate commercial, operational, and people-related needs into system-enabled solutions.
Drive alignment toward Group-standard processes across regions.
Support Core Systems & Broader IT Landscape
Act as the business lead across Dynamics 365 Sales, Business Central and integrated platforms.
Support system enhancements and optimisation across the Microsoft Power Platform.
Partner with Group IT to define and deliver requirements for internal systems supporting:
People & Culture
Commercial & Sales
Operational fulfilment
Finance
Software Development environments
Ensure strong cross-system data integrity and process alignment.
Integration & Transformation Initiatives
Support M&A integrations by analysing acquired business processes and defining migration requirements.
Conduct system impact assessments and support data transition planning.
Work alongside Group IT and PMO to ensure business readiness for system rollouts.
Lead business-side UAT coordination and solution validation.
Continuous Improvement & Governance
Identify inefficiencies and drive automation or simplification opportunities.
Maintain traceable requirements documentation aligned to PMO governance standards.
Act as the bridge between business stakeholders and technical teams, ensuring mutual clarity and accountability.
Requirements
What You'll Bring:
At least 5-8 years proven experience as a Business Analyst within a systems-driven organisation.
Strong exposure to ERP and/or CRM platforms (Microsoft Dynamics 365 and/or Business Central desirable).
Experience supporting cross-functional system initiatives beyond Finance (HR, Commercial, Operations, IT).
Demonstrable experience leading workshops and influencing stakeholders without direct authority.
Strong understanding of end-to-end business processes (Order-to-Cash, Forecasting, Reporting, Data Governance).
Experience supporting system implementations, rollouts, or integrations.
Excellent analytical, documentation and stakeholder management skills.
Collaborate with the PMO to define and operate a robust Business Analyst framework, ensuring consistency, quality, and repeatability.
Comfortable operating in a fast-paced, acquisition-driven, multi-entity environment.
Confidence in constructively challenging inefficient and fragmented processes, with a clear focus on increasing productivity, operational efficiencies and reducing business and operational risk.
Travel to QBS locations on an as-needed basis to support role responsibilities.
Preferred Skills
Working knowledge of Microsoft Power Platform (Power Automate, Power BI, Power Apps).
Exposure to M&A integrations or system consolidation.
Understanding of API/integration concepts (REST, middleware platforms such as Boomi).
Experience working within a structured PMO environment.
Lean / continuous improvement mindset.
Exposure to software distribution or reseller business models.
Other information
Benefits:
£60,000 per annum
KPI quarterly bonus scheme
Excellent contributory pension scheme
Healthcare scheme
Cycle to Work Scheme
Life Cover
Online retail discounts
Full training and development programme
Mentoring opportunities
Opportunities for promotion and career progression
Our Commitment to Inclusion:
At QBS, we believe diversity isn’t just a box to tick, it’s the engine that drives innovation, creativity, and growth. We’re building a culture where everyone belongs, every voice is heard, and every perspective is valued.
We welcome people of all backgrounds, experiences, and identities, because we know that different ways of thinking make us stronger. Whether you’re starting your career or bringing decades of experience, what matters most is your passion, potential, and willingness to make an impact.
23/03/2026
Full time
Position
Why this Role Exists:
QBS Software is scaling rapidly across EMEA through organic growth and acquisition. As we continue to unify systems, standardise processes, and evolve into a technology-led organisation, we are looking for a commercially minded Business Analyst to play a central role in shaping how our business operates.
Reporting to the PMO Manager, you will lead business requirements definition and process design across the Group’s systems landscape. While a significant focus will sit across Microsoft Dynamics 365 Sales, Business Central and the wider Microsoft ecosystem, this role extends beyond core ERP/CRM platforms. You will also support Group IT initiatives across People & Culture, Commercial, Operations, Finance and Software Development functions.
This is not a passive documentation role. You will drive clarity, challenge complexity, and ensure solutions are aligned to QBS’s target operating model and growth strategy.
As the Business Analyst at our Alderley Edge Offices you'll be responsible for the following:
Lead Business Requirements & Process Design
Facilitate structured discovery workshops across multiple business functions.
Define and document clear, scalable requirements (BRDs, user stories, process maps, gap analyses).
Accountable for leading As-is and To-Be process analysis that translates into clear, prioritised business and system requirements that enables operational continuity, business readiness, controlled system roll outs across the group.
Translate commercial, operational, and people-related needs into system-enabled solutions.
Drive alignment toward Group-standard processes across regions.
Support Core Systems & Broader IT Landscape
Act as the business lead across Dynamics 365 Sales, Business Central and integrated platforms.
Support system enhancements and optimisation across the Microsoft Power Platform.
Partner with Group IT to define and deliver requirements for internal systems supporting:
People & Culture
Commercial & Sales
Operational fulfilment
Finance
Software Development environments
Ensure strong cross-system data integrity and process alignment.
Integration & Transformation Initiatives
Support M&A integrations by analysing acquired business processes and defining migration requirements.
Conduct system impact assessments and support data transition planning.
Work alongside Group IT and PMO to ensure business readiness for system rollouts.
Lead business-side UAT coordination and solution validation.
Continuous Improvement & Governance
Identify inefficiencies and drive automation or simplification opportunities.
Maintain traceable requirements documentation aligned to PMO governance standards.
Act as the bridge between business stakeholders and technical teams, ensuring mutual clarity and accountability.
Requirements
What You'll Bring:
At least 5-8 years proven experience as a Business Analyst within a systems-driven organisation.
Strong exposure to ERP and/or CRM platforms (Microsoft Dynamics 365 and/or Business Central desirable).
Experience supporting cross-functional system initiatives beyond Finance (HR, Commercial, Operations, IT).
Demonstrable experience leading workshops and influencing stakeholders without direct authority.
Strong understanding of end-to-end business processes (Order-to-Cash, Forecasting, Reporting, Data Governance).
Experience supporting system implementations, rollouts, or integrations.
Excellent analytical, documentation and stakeholder management skills.
Collaborate with the PMO to define and operate a robust Business Analyst framework, ensuring consistency, quality, and repeatability.
Comfortable operating in a fast-paced, acquisition-driven, multi-entity environment.
Confidence in constructively challenging inefficient and fragmented processes, with a clear focus on increasing productivity, operational efficiencies and reducing business and operational risk.
Travel to QBS locations on an as-needed basis to support role responsibilities.
Preferred Skills
Working knowledge of Microsoft Power Platform (Power Automate, Power BI, Power Apps).
Exposure to M&A integrations or system consolidation.
Understanding of API/integration concepts (REST, middleware platforms such as Boomi).
Experience working within a structured PMO environment.
Lean / continuous improvement mindset.
Exposure to software distribution or reseller business models.
Other information
Benefits:
£60,000 per annum
KPI quarterly bonus scheme
Excellent contributory pension scheme
Healthcare scheme
Cycle to Work Scheme
Life Cover
Online retail discounts
Full training and development programme
Mentoring opportunities
Opportunities for promotion and career progression
Our Commitment to Inclusion:
At QBS, we believe diversity isn’t just a box to tick, it’s the engine that drives innovation, creativity, and growth. We’re building a culture where everyone belongs, every voice is heard, and every perspective is valued.
We welcome people of all backgrounds, experiences, and identities, because we know that different ways of thinking make us stronger. Whether you’re starting your career or bringing decades of experience, what matters most is your passion, potential, and willingness to make an impact.
Positive Employment is currently recruiting for a Land Charges and Property Database Officer for our client a government organisation in Wembley, London. The successful post holder will be updating the Property Database with new addresses and changes of addresses (and other associated data) - there may also be some project work involved to update incumbent data. A Local Land and Property Gazetteer (LLPG) is a local authority's definitive, central database of all land and property addresses, ensuring consistent, accurate, and up-to-date data. It uses Unique Property Reference Numbers (UPRN) and adheres to BS7666 standards to improve service delivery, coordination, and efficiency. This role is a temporary contract initially for 6 months with the possibility to extend. This role is 3 days in office, 2 days at home; flexible on which days are in office and which are at home. Duties and Responsibilities but not limited to: Process all incoming enquiries whether by phone, written communication (electronic or letter) or in person in a timely and efficient matter. Validate Local Land Charges enquiries and accurately and log and register new search requests. Maintain and update the Local Land Charges Statutory Register in accordance with existing, amended or new legislation for registering, deletion or amendments of all Registrations on the Land Charges Register. Undertake Official Searches of the Statutory Register and enquiry functions using the Local Land Charges and GIS systems. Liaise with other services to ensure prompt completion, verification, collation and despatch of searches. Ensure that correct payments are received, receipted, banked and logged in respect of all searches processed ensuring strict compliance with the organisation's financial procedures. Prepare, maintain and reconcile daily, weekly and monthly all fee income and searches received. Support the Senior Land Charges and Property Analyst in the provision of statistical information and management information reports. Personal Requirements: Previous database management experience - ideally working with a property database but they can be flexible as to where experience has been gained. Must have exemplary attention to detail and proven ability in accuracy of data entry. Once trained in the database, whilst there will be full support from the team, they will be expected to work under their own initiative. An appreciation of the operation of local government. Working Hours: 37hrs / Monday - Friday Pay: £22.82 per hour Please note this role is within the scope of IR35.
03/04/2026
Seasonal
Positive Employment is currently recruiting for a Land Charges and Property Database Officer for our client a government organisation in Wembley, London. The successful post holder will be updating the Property Database with new addresses and changes of addresses (and other associated data) - there may also be some project work involved to update incumbent data. A Local Land and Property Gazetteer (LLPG) is a local authority's definitive, central database of all land and property addresses, ensuring consistent, accurate, and up-to-date data. It uses Unique Property Reference Numbers (UPRN) and adheres to BS7666 standards to improve service delivery, coordination, and efficiency. This role is a temporary contract initially for 6 months with the possibility to extend. This role is 3 days in office, 2 days at home; flexible on which days are in office and which are at home. Duties and Responsibilities but not limited to: Process all incoming enquiries whether by phone, written communication (electronic or letter) or in person in a timely and efficient matter. Validate Local Land Charges enquiries and accurately and log and register new search requests. Maintain and update the Local Land Charges Statutory Register in accordance with existing, amended or new legislation for registering, deletion or amendments of all Registrations on the Land Charges Register. Undertake Official Searches of the Statutory Register and enquiry functions using the Local Land Charges and GIS systems. Liaise with other services to ensure prompt completion, verification, collation and despatch of searches. Ensure that correct payments are received, receipted, banked and logged in respect of all searches processed ensuring strict compliance with the organisation's financial procedures. Prepare, maintain and reconcile daily, weekly and monthly all fee income and searches received. Support the Senior Land Charges and Property Analyst in the provision of statistical information and management information reports. Personal Requirements: Previous database management experience - ideally working with a property database but they can be flexible as to where experience has been gained. Must have exemplary attention to detail and proven ability in accuracy of data entry. Once trained in the database, whilst there will be full support from the team, they will be expected to work under their own initiative. An appreciation of the operation of local government. Working Hours: 37hrs / Monday - Friday Pay: £22.82 per hour Please note this role is within the scope of IR35.
Graduate Operational Technology (OT) Cyber Security Analyst / Engineer 3 days a week onsite (London or Leicester or Sunderland or Crewe or Derby or Luton) Permanent role with excellent salary + company benefits This person will receive all the training and paid qualifications to move into an Operational Technology Compliance Manager role. We're looking for an ambitious engineering graduate with at least 1 years' experience of working with Operational Technology (OT) who is keen to build a long-term career in cybersecurity for critical infrastructure. Reporting into the Head of Information Security GRC and Group CISO this role sits within the Group Information Security team and offers a unique opportunity to work at the intersection of engineering systems and cybersecurity. You will help ensure that operational technologies across this large global organisation are designed, deployed and maintained securely, supporting the protection of critical transport systems. You will receive structured training, mentoring and financial support to achieve industry-recognised cybersecurity certifications, while gaining hands-on experience working with engineers, technology teams and security specialists across the organisation. This role is ideal for someone who has worked with rail operational systems or similar and wants to transition into the rapidly growing field of Operational Technology security. What You'll Be Doing Working alongside experienced cybersecurity and engineering specialists, you will: Support the implementation of the Operational Technology security strategy across engineering and operational teams. Assist in applying recognised cyber security frameworks such as National Institute of Standards and Technology Cyber Security Framework and IEC 62443 to operational environments. Work with engineering teams to understand how operational systems such as Supervisory Control and Data Acquisition, Programmable Logic Controller, and rail technologies like European Train Control System are designed and operated. Support the review of engineering designs to help ensure security considerations are included throughout the system lifecycle. Assist with vulnerability scanning, security assessments and assurance activities relating to operational technology systems. Work with the Security Operations Centre to help monitor and respond to security risks affecting operational environments. Help develop training materials and guidance for engineering teams on secure system design and operational practices. Contribute to security improvement plans following risk assessments or security testing. Training and Development As part of this role you will receive: Structured training in Operational Technology cybersecurity Mentoring from experienced cybersecurity and engineering professionals Financial support and study time for professional certifications such as: Certified Information Systems Security Professional Certified Information Security Manager ISO/IEC 27001 Lead Auditor Exposure to large-scale operational systems and real-world cybersecurity challenges Opportunities to grow into specialist OT security or cybersecurity leadership roles What We're Looking For Essential Degree in Engineering, Electrical Engineering, Electronic Engineering, Systems Engineering, or a related discipline Some practical experience of Operational Technology environments, such as industrial control systems, automation, or rail systems Understanding of technologies such as PLCs, SCADA, or industrial networks Interest in cybersecurity and protecting critical infrastructure Strong analytical and problem-solving skills Good communication skills and ability to work with both engineering and technology teams Desirable Experience through internships, placements or projects involving operational technology systems Exposure to rail or transport engineering environments Basic awareness of cybersecurity concepts Interest in pursuing professional cybersecurity certifications This role provides an exceptional opportunity to build a career in one of the fastest-growing areas of cybersecurity: Operational Technology security. You will gain experience protecting systems that support real-world infrastructure and transport operations, while receiving the training and professional support needed to develop into a specialist OT cybersecurity professional so if you're interested in this role please send your CV asap.
03/04/2026
Full time
Graduate Operational Technology (OT) Cyber Security Analyst / Engineer 3 days a week onsite (London or Leicester or Sunderland or Crewe or Derby or Luton) Permanent role with excellent salary + company benefits This person will receive all the training and paid qualifications to move into an Operational Technology Compliance Manager role. We're looking for an ambitious engineering graduate with at least 1 years' experience of working with Operational Technology (OT) who is keen to build a long-term career in cybersecurity for critical infrastructure. Reporting into the Head of Information Security GRC and Group CISO this role sits within the Group Information Security team and offers a unique opportunity to work at the intersection of engineering systems and cybersecurity. You will help ensure that operational technologies across this large global organisation are designed, deployed and maintained securely, supporting the protection of critical transport systems. You will receive structured training, mentoring and financial support to achieve industry-recognised cybersecurity certifications, while gaining hands-on experience working with engineers, technology teams and security specialists across the organisation. This role is ideal for someone who has worked with rail operational systems or similar and wants to transition into the rapidly growing field of Operational Technology security. What You'll Be Doing Working alongside experienced cybersecurity and engineering specialists, you will: Support the implementation of the Operational Technology security strategy across engineering and operational teams. Assist in applying recognised cyber security frameworks such as National Institute of Standards and Technology Cyber Security Framework and IEC 62443 to operational environments. Work with engineering teams to understand how operational systems such as Supervisory Control and Data Acquisition, Programmable Logic Controller, and rail technologies like European Train Control System are designed and operated. Support the review of engineering designs to help ensure security considerations are included throughout the system lifecycle. Assist with vulnerability scanning, security assessments and assurance activities relating to operational technology systems. Work with the Security Operations Centre to help monitor and respond to security risks affecting operational environments. Help develop training materials and guidance for engineering teams on secure system design and operational practices. Contribute to security improvement plans following risk assessments or security testing. Training and Development As part of this role you will receive: Structured training in Operational Technology cybersecurity Mentoring from experienced cybersecurity and engineering professionals Financial support and study time for professional certifications such as: Certified Information Systems Security Professional Certified Information Security Manager ISO/IEC 27001 Lead Auditor Exposure to large-scale operational systems and real-world cybersecurity challenges Opportunities to grow into specialist OT security or cybersecurity leadership roles What We're Looking For Essential Degree in Engineering, Electrical Engineering, Electronic Engineering, Systems Engineering, or a related discipline Some practical experience of Operational Technology environments, such as industrial control systems, automation, or rail systems Understanding of technologies such as PLCs, SCADA, or industrial networks Interest in cybersecurity and protecting critical infrastructure Strong analytical and problem-solving skills Good communication skills and ability to work with both engineering and technology teams Desirable Experience through internships, placements or projects involving operational technology systems Exposure to rail or transport engineering environments Basic awareness of cybersecurity concepts Interest in pursuing professional cybersecurity certifications This role provides an exceptional opportunity to build a career in one of the fastest-growing areas of cybersecurity: Operational Technology security. You will gain experience protecting systems that support real-world infrastructure and transport operations, while receiving the training and professional support needed to develop into a specialist OT cybersecurity professional so if you're interested in this role please send your CV asap.
Are you ready to take your career to the next level in a role that combines data analytics, CRM development, and continuous improvement? This is an exciting opportunity to join a company with over a century of excellence in designing and supplying high-quality products. This role offers a fantastic chance to grow professionally while being part of a forward-thinking organisation. What You Will Do: - Run, update, and assist in developing and maintaining business intelligence dashboards and reports. - Support data extraction, transformation, and loading (ETL) processes to ensure data accuracy and quality. - Assist with day-to-day maintenance of the CRM system, including user accounts, permissions, and data updates. - Provide support for user queries, deliver training, and enhance user adoption of the CRM platform. - Contribute to small-scale enhancements and improvements to BI and CRM solutions, ensuring efficiency and innovation. - Collaborate with the IT team to provide technical support across departments and assist with system upgrades and testing. What You Will Bring: - A strong interest in data analytics and CRM systems, with a basic knowledge of SQL and data manipulation. - Excellent problem-solving and communication skills, with the ability to work collaboratively in a team environment. - Familiarity with reporting or business intelligence tools and previous exposure to a CRM platform. - Attention to detail, process-oriented thinking, and a willingness to learn and adapt to new technologies. - Proficiency in Microsoft Office products and a proactive approach to continuous improvement. Joining this company means being part of a legacy of innovation and quality that spans over a century. The company is driven by a commitment to excellence and a strategic focus on growth, investment, and outstanding customer service. In this role, you will play a key part in supporting the organisation's goals and contributing to its ongoing success in the UK construction industry and beyond. Location: This role is based at the company's headquarters in Kingswinford. Interested?: If you're ready to make your mark as a BI Analyst and thrive in a dynamic and supportive environment, don't wait! Apply now and take the first step towards an exciting new chapter in your career. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
03/04/2026
Full time
Are you ready to take your career to the next level in a role that combines data analytics, CRM development, and continuous improvement? This is an exciting opportunity to join a company with over a century of excellence in designing and supplying high-quality products. This role offers a fantastic chance to grow professionally while being part of a forward-thinking organisation. What You Will Do: - Run, update, and assist in developing and maintaining business intelligence dashboards and reports. - Support data extraction, transformation, and loading (ETL) processes to ensure data accuracy and quality. - Assist with day-to-day maintenance of the CRM system, including user accounts, permissions, and data updates. - Provide support for user queries, deliver training, and enhance user adoption of the CRM platform. - Contribute to small-scale enhancements and improvements to BI and CRM solutions, ensuring efficiency and innovation. - Collaborate with the IT team to provide technical support across departments and assist with system upgrades and testing. What You Will Bring: - A strong interest in data analytics and CRM systems, with a basic knowledge of SQL and data manipulation. - Excellent problem-solving and communication skills, with the ability to work collaboratively in a team environment. - Familiarity with reporting or business intelligence tools and previous exposure to a CRM platform. - Attention to detail, process-oriented thinking, and a willingness to learn and adapt to new technologies. - Proficiency in Microsoft Office products and a proactive approach to continuous improvement. Joining this company means being part of a legacy of innovation and quality that spans over a century. The company is driven by a commitment to excellence and a strategic focus on growth, investment, and outstanding customer service. In this role, you will play a key part in supporting the organisation's goals and contributing to its ongoing success in the UK construction industry and beyond. Location: This role is based at the company's headquarters in Kingswinford. Interested?: If you're ready to make your mark as a BI Analyst and thrive in a dynamic and supportive environment, don't wait! Apply now and take the first step towards an exciting new chapter in your career. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
IT Business Analyst Akkodis are currently working in partnership with a leading service provider to recruit an experienced IT Business Analyst to take responsibility for consulting with internal customers and the wider business to discovery and design systems and solutions. The Role As an IT Business Analyst you will work with project teams to design and implement business solutions, including systems and processes. (e.g. Salesforce, AI) Along with a highly competitive salary there is the flexibility of hybrid working and the opportunity to develop your skills with further training and certifications. The Responsibilities Collaborate with stakeholders to identify business needs, goals, and objectives. Conduct research and analysis to identify trends and best practices in the industry. Develop and document business requirements, including functional specifications and user stories. Work with project teams to design and implement business solutions, including systems and processes. Analyse data to identify trends, patterns, and opportunities for improvement. Prepare reports and presentations to communicate findings and recommendations to stakeholders. Monitor and track project progress, identifying potential issues and risks and providing recommendations for mitigation. Support the testing and validation of new systems and processes to ensure they meet business requirements. Provide training and support to end-users to ensure successful adoption of new systems and processes. The Requirements A broad range of IT knowledge including infrastructure, security, and applications Sound understanding of digital landscapes Understanding and mapping user journeys Experience managing IT projects spanning multiple teams and business areas Experience in working in an Agile environment Strong written, verbal and visual communication skills Writing and refining user stories, including definition of Acceptance Criteria Facilitating discovery and design sessions with the to define requirements and the solution Ability to build and maintain good Client relationships Strong decision making and judgement, influencing, and presentation skills If you are looking for an exciting new challenge to join a growing organisation and play a key role in its continued success, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
03/04/2026
Full time
IT Business Analyst Akkodis are currently working in partnership with a leading service provider to recruit an experienced IT Business Analyst to take responsibility for consulting with internal customers and the wider business to discovery and design systems and solutions. The Role As an IT Business Analyst you will work with project teams to design and implement business solutions, including systems and processes. (e.g. Salesforce, AI) Along with a highly competitive salary there is the flexibility of hybrid working and the opportunity to develop your skills with further training and certifications. The Responsibilities Collaborate with stakeholders to identify business needs, goals, and objectives. Conduct research and analysis to identify trends and best practices in the industry. Develop and document business requirements, including functional specifications and user stories. Work with project teams to design and implement business solutions, including systems and processes. Analyse data to identify trends, patterns, and opportunities for improvement. Prepare reports and presentations to communicate findings and recommendations to stakeholders. Monitor and track project progress, identifying potential issues and risks and providing recommendations for mitigation. Support the testing and validation of new systems and processes to ensure they meet business requirements. Provide training and support to end-users to ensure successful adoption of new systems and processes. The Requirements A broad range of IT knowledge including infrastructure, security, and applications Sound understanding of digital landscapes Understanding and mapping user journeys Experience managing IT projects spanning multiple teams and business areas Experience in working in an Agile environment Strong written, verbal and visual communication skills Writing and refining user stories, including definition of Acceptance Criteria Facilitating discovery and design sessions with the to define requirements and the solution Ability to build and maintain good Client relationships Strong decision making and judgement, influencing, and presentation skills If you are looking for an exciting new challenge to join a growing organisation and play a key role in its continued success, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Location: Reed House, Norwich - with travel Salary: £26,666 - £36,665 per annum Hours: 36 hours per week - flexible options considered Contract Type: Permanent If you have exceptional customer service skills and want to make a real difference to people's lives, then this could be just what you've been looking for! Following an internal promotion, we're looking for a Desk Side Analyst to join us. You must have experience of running IT clinics/tech bars/drop in sessions or offering a significant amount of face to face hands on IT support to different internal customers, including regular VIP support. With a working knowledge of Microsoft technologies: Windows operating systems, M365, network fundamentals, tablet & mobile support (Android and iOs), you'll play a vital role in the team, troubleshooting hardware and software issues and maintaining end user devices. The role will be based from our Norwich office with regular travel to sites throughout East Anglia and the North of England. You'll provide on-site technical support and assistance to customers at the group's offices, sheltered housing schemes (known as LiveSmart) and other locations within East Anglia and the North of England where Clarion provides corporate IT services. You'll be working closely with the Service Desk and other DDaT teams to deliver high-quality location-based support. With a good working knowledge of core IT service management processes and practices and a proven ability and drive to learn and develop new skills, as well as Mobile Device Management system experience and Video Conference system support experience, you'll need to be proficient in providing end-user support for network-related queries and hardware setup. If you have excellent organisational skills, high attention to detail, and the ability to plan and manage multiple, changing priorities, then we want to hear from you now! If this sounds like an opportunity for you, then please review the full role profile before applying. Salaries are just the starting point. Here at Clarion, we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more. Closing Date: Thursday 16th April 2026 at midnight. At Clarion Housing Group, we support the responsible use of AI. The role will be based from our Norwich office with regular travel to sites throughout East Anglia and the North of England. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. This vacancy may close without notice. Diversity and Inclusion We want Clarion to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks. We're committed to building a strong, diverse workforce and making Clarion an inclusive place to work.
03/04/2026
Full time
Location: Reed House, Norwich - with travel Salary: £26,666 - £36,665 per annum Hours: 36 hours per week - flexible options considered Contract Type: Permanent If you have exceptional customer service skills and want to make a real difference to people's lives, then this could be just what you've been looking for! Following an internal promotion, we're looking for a Desk Side Analyst to join us. You must have experience of running IT clinics/tech bars/drop in sessions or offering a significant amount of face to face hands on IT support to different internal customers, including regular VIP support. With a working knowledge of Microsoft technologies: Windows operating systems, M365, network fundamentals, tablet & mobile support (Android and iOs), you'll play a vital role in the team, troubleshooting hardware and software issues and maintaining end user devices. The role will be based from our Norwich office with regular travel to sites throughout East Anglia and the North of England. You'll provide on-site technical support and assistance to customers at the group's offices, sheltered housing schemes (known as LiveSmart) and other locations within East Anglia and the North of England where Clarion provides corporate IT services. You'll be working closely with the Service Desk and other DDaT teams to deliver high-quality location-based support. With a good working knowledge of core IT service management processes and practices and a proven ability and drive to learn and develop new skills, as well as Mobile Device Management system experience and Video Conference system support experience, you'll need to be proficient in providing end-user support for network-related queries and hardware setup. If you have excellent organisational skills, high attention to detail, and the ability to plan and manage multiple, changing priorities, then we want to hear from you now! If this sounds like an opportunity for you, then please review the full role profile before applying. Salaries are just the starting point. Here at Clarion, we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more. Closing Date: Thursday 16th April 2026 at midnight. At Clarion Housing Group, we support the responsible use of AI. The role will be based from our Norwich office with regular travel to sites throughout East Anglia and the North of England. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. This vacancy may close without notice. Diversity and Inclusion We want Clarion to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks. We're committed to building a strong, diverse workforce and making Clarion an inclusive place to work.
An exciting opportunity for a passionate Network Security Engineer to join a unique, multi-national Information Management function. Ideal candidates should be committed to protecting our critical systems and ensuring the integrity and security of our network infrastructure. Salary: Circa £50,000depending on experience+ shift allowance Dynamic (hybrid) working: 5 days per week on-site due to workload classification, working a 24/7 Shift Pattern Security Clearance: British Citizen This role will require DV Clearance. Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS) and a Security Check (SC) clearance, which are managed by the MBDA Personnel Security Team. What we can offer you: Company bonus: Up to £2,500 (based on company performance and will vary year to year) Pension: maximum total (employer and employee) contribution of up to 14% Overtime: opportunity for paid overtime Flexi Leave: Up to 15 additional days Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more The opportunity: Join our forward thinking team as a Network Security Engineer, where you will play a key role in safeguarding our organisations' network infrastructure as part of the 24x7 Internal Security Response (ISR) team. When not involved in incident response and triage activity with the SOC team, you will be responsible for designing, implementing and maintaining robust security solutions to protect against evolving threats. Collaborating with cross-functional teams, you will work on implementing changes securely, identifying vulnerabilities, managing security incidents and ensuring compliance with industry best practices. The role will be involved in the optimisation of network security tools to remediate "purple team" highlighted areas identified for improvement. You will also have the opportunity to immerse your time into the standardisation of network tools. This is a dynamic opportunity to contribute to security initiatives, solve complex challenges, and have a direct impact on the overall resilience of our IT environment. If you are passionate about security and proactive defence, this role is the perfect fit. If you are looking to leverage your technical skills in a values-led company that values innovation and diversity, this is the place to make an impact. What we're looking for from you: ESSENTIALS Solid understanding of networking principles (TCP/IP, DNS, routing, switching, VLANS and load balancing) Strong expertise in configuring, maintaining and troubleshooting firewalls e.g. Cisco, Checkpoint, Palo Alto Demonstrable hands-on experience in next-gen firewalls and advancing security features like IPS/IDS, SSL decryption and deep packet inspection. Proven experience in managing secure proxy solutions (e.g. Bluecoat, F5) and the ability to implement policies for content filtering, SSL inspection and network traffic monitoring. In depth knowledge of security protocols such as IPSec, SSL / TLS, VPNs and two factor authentication. Understanding of network architectures and security zones (DMZ, internal networks). Proficient in monitoring technologies e.g. PRTG, Nagios. DESIRABLES Understanding of cyber security capabilities and their integrations to networks infrastructure. Existing knowledge of / aptitude to learn Darktrace Antigena and Respond, Splunk ES or Log Rhythm tools. Strong ability to interpret complex information via use of packet capture in order to identify malicious traffic in detail, revealing attacker behaviours like C2, exploitation, lateral movement, or data exfiltration. Proven ability to review SOC alerting in collaboration with SOC analysts to effectively triage and manage Tier 1 SOC alerts to the appropriate outcome. Experience with LDAP, and application traffic flow root cause analysis. Previous experience to identify root cause from (TBC for review - Demonstrable understanding of the OSI Reference Model and the network communication protocols, including but not limited to DNS, HTTP/S, SSL, SMTP, FTP/S, LDAP/S. Demonstrable experience with Security Information Event Monitoring Tools and/or Network Packet Capture tools). Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
03/04/2026
Full time
An exciting opportunity for a passionate Network Security Engineer to join a unique, multi-national Information Management function. Ideal candidates should be committed to protecting our critical systems and ensuring the integrity and security of our network infrastructure. Salary: Circa £50,000depending on experience+ shift allowance Dynamic (hybrid) working: 5 days per week on-site due to workload classification, working a 24/7 Shift Pattern Security Clearance: British Citizen This role will require DV Clearance. Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS) and a Security Check (SC) clearance, which are managed by the MBDA Personnel Security Team. What we can offer you: Company bonus: Up to £2,500 (based on company performance and will vary year to year) Pension: maximum total (employer and employee) contribution of up to 14% Overtime: opportunity for paid overtime Flexi Leave: Up to 15 additional days Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more The opportunity: Join our forward thinking team as a Network Security Engineer, where you will play a key role in safeguarding our organisations' network infrastructure as part of the 24x7 Internal Security Response (ISR) team. When not involved in incident response and triage activity with the SOC team, you will be responsible for designing, implementing and maintaining robust security solutions to protect against evolving threats. Collaborating with cross-functional teams, you will work on implementing changes securely, identifying vulnerabilities, managing security incidents and ensuring compliance with industry best practices. The role will be involved in the optimisation of network security tools to remediate "purple team" highlighted areas identified for improvement. You will also have the opportunity to immerse your time into the standardisation of network tools. This is a dynamic opportunity to contribute to security initiatives, solve complex challenges, and have a direct impact on the overall resilience of our IT environment. If you are passionate about security and proactive defence, this role is the perfect fit. If you are looking to leverage your technical skills in a values-led company that values innovation and diversity, this is the place to make an impact. What we're looking for from you: ESSENTIALS Solid understanding of networking principles (TCP/IP, DNS, routing, switching, VLANS and load balancing) Strong expertise in configuring, maintaining and troubleshooting firewalls e.g. Cisco, Checkpoint, Palo Alto Demonstrable hands-on experience in next-gen firewalls and advancing security features like IPS/IDS, SSL decryption and deep packet inspection. Proven experience in managing secure proxy solutions (e.g. Bluecoat, F5) and the ability to implement policies for content filtering, SSL inspection and network traffic monitoring. In depth knowledge of security protocols such as IPSec, SSL / TLS, VPNs and two factor authentication. Understanding of network architectures and security zones (DMZ, internal networks). Proficient in monitoring technologies e.g. PRTG, Nagios. DESIRABLES Understanding of cyber security capabilities and their integrations to networks infrastructure. Existing knowledge of / aptitude to learn Darktrace Antigena and Respond, Splunk ES or Log Rhythm tools. Strong ability to interpret complex information via use of packet capture in order to identify malicious traffic in detail, revealing attacker behaviours like C2, exploitation, lateral movement, or data exfiltration. Proven ability to review SOC alerting in collaboration with SOC analysts to effectively triage and manage Tier 1 SOC alerts to the appropriate outcome. Experience with LDAP, and application traffic flow root cause analysis. Previous experience to identify root cause from (TBC for review - Demonstrable understanding of the OSI Reference Model and the network communication protocols, including but not limited to DNS, HTTP/S, SSL, SMTP, FTP/S, LDAP/S. Demonstrable experience with Security Information Event Monitoring Tools and/or Network Packet Capture tools). Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
RRG Healthcare Group Limited
Tower Hamlets, London
We are seeking an experienced Senior Systems and Data Analyst for a fixed-term senior role to support the Families First Programme, a transformational initiative focused on redesigning and evaluating children s services and workflows. In this position, you will lead the reconfiguration of the Mosaic Casework Management System (Mosaic) and develop insightful data reports to inform business analysis, service improvement, and organisational transformation. Based in the Families First Programme Team and reporting to the Strategic Lead for the Families First Programme, you will operate in a hybrid working environment (mix of remote and on-site) with broad influence across multiple teams. This is a unique opportunity to apply both technical expertise and strategic insight to improve outcomes for children and families through better systems and data.
03/04/2026
Contractor
We are seeking an experienced Senior Systems and Data Analyst for a fixed-term senior role to support the Families First Programme, a transformational initiative focused on redesigning and evaluating children s services and workflows. In this position, you will lead the reconfiguration of the Mosaic Casework Management System (Mosaic) and develop insightful data reports to inform business analysis, service improvement, and organisational transformation. Based in the Families First Programme Team and reporting to the Strategic Lead for the Families First Programme, you will operate in a hybrid working environment (mix of remote and on-site) with broad influence across multiple teams. This is a unique opportunity to apply both technical expertise and strategic insight to improve outcomes for children and families through better systems and data.
IT Business Analyst We are seeking an IT Business Analyst to support our ERP transformation programme. You will act as the bridge between business teams and implementation partners, ensuring clear requirements, smooth delivery, and adoption of new systems and processes. Key Responsibilities Act as the single point of truth between business and IT teams. Gather, document, and prioritise functional and non-functional requirements. Map current vs future processes and identify improvements. Translate requirements into clear user stories, test scenarios, and UAT scripts. Support data migration, integrations, and quality assurance. Produce SOPs, training materials, and support change adoption. Success Measures Clear process maps and documented requirements framework. Fit-gap analysis with minimal customisation. Successful UAT cycles with defects triaged and closed. Seamless system integrations and high adoption of new processes. Key Traits Ownership mindset, pragmatic, and results-focused. Strong communicator and data-literate. Calm under pressure and skilled at influencing stakeholders. Skills & Experience Experience as a Business Analyst on ERP implementations (Dynamics, SAP, Oracle, NetSuite, Infor). Strong process analysis in Finance, Inventory, Order-to-Cash, Procure-to-Pay. Hands-on with requirements management, testing, and UAT. Knowledge of data migration, APIs/EDI integrations, and change enablement. Retail/wholesale or omnichannel experience is a plus. BI skills or relevant certifications are desirable but not essential. Apply now to help drive digital transformation and operational excellence. Interested? Please Click Apply now! IT Business Analyst
02/04/2026
Full time
IT Business Analyst We are seeking an IT Business Analyst to support our ERP transformation programme. You will act as the bridge between business teams and implementation partners, ensuring clear requirements, smooth delivery, and adoption of new systems and processes. Key Responsibilities Act as the single point of truth between business and IT teams. Gather, document, and prioritise functional and non-functional requirements. Map current vs future processes and identify improvements. Translate requirements into clear user stories, test scenarios, and UAT scripts. Support data migration, integrations, and quality assurance. Produce SOPs, training materials, and support change adoption. Success Measures Clear process maps and documented requirements framework. Fit-gap analysis with minimal customisation. Successful UAT cycles with defects triaged and closed. Seamless system integrations and high adoption of new processes. Key Traits Ownership mindset, pragmatic, and results-focused. Strong communicator and data-literate. Calm under pressure and skilled at influencing stakeholders. Skills & Experience Experience as a Business Analyst on ERP implementations (Dynamics, SAP, Oracle, NetSuite, Infor). Strong process analysis in Finance, Inventory, Order-to-Cash, Procure-to-Pay. Hands-on with requirements management, testing, and UAT. Knowledge of data migration, APIs/EDI integrations, and change enablement. Retail/wholesale or omnichannel experience is a plus. BI skills or relevant certifications are desirable but not essential. Apply now to help drive digital transformation and operational excellence. Interested? Please Click Apply now! IT Business Analyst
Second Line Application Support Analyst Hybrid Birmingham (2 days onsite) Join a tech team that keeps some of the UK s biggest retail brands running. Who Are We? Since 1999, Retail Assist has been powering some of the best known names in retail, hospitality, and logistics. From Harvey Nichols and Selfridges, to Papa Johns, Vue International and Hobbycraft, our award winning tech services and software help brands deliver exceptional customer experience, every single day. As we continue to grow, we re looking for curious, proactive problem solvers to help us keep mission critical applications running smoothly for our customers. Sound like you? The Role: Second Line Application Support Analyst You ll join our Unified Application Services (UAS) team, taking the lead on diagnosing, fixing, and improving the retail applications our clients rely on across head office, stores, and distribution centres. This isn t just break fix. You'll become a trusted expert, working closely with 1st 3rd line teams, suppliers, and customer stakeholders to keep systems stable, solve recurring problems, and continuously improve how we support our customers. If you love getting stuck into complex issues, enjoy learning new systems, and thrive in a collaborative environment this is the perfect next step. What You ll Be Doing Application & Incident Support Own 2nd line application incidents and service requests. Troubleshoot using log analysis, SQL queries, dependency checks and structured diagnostics. Guide and support 1st line teams to drive better first-time resolution. Work with suppliers and 3rd line teams when deeper expertise is needed. Problem Management & Continuous Improvement Spot recurring issues and help drive root cause analysis. Suggest service improvements and refine processes, documentation, and monitoring. Carry out minor application config and admin tasks. Communication & Collaboration Work with technical teams, suppliers, and non technical users. Provide clear updates and reassurance during incidents. Build strong relationships and develop an understanding of B2C and B2B retail environments. Knowledge Sharing Create clear, helpful documentation and knowledge articles. Share expertise to support team development and reduce single points of failure. Out-of-Hours Support Join an on-call rota once trained, helping keep critical retail applications running 24/7. What We re Looking For Essential Experience in 2nd line application support or a similar environment. Strong understanding of incident, problem, and change management. Confident communicator who can support non technical users. Logical thinker who enjoys investigating and solving issues. Experience with business critical applications in retail or multi site environments. Proactive attitude, ownership mindset, and eagerness to learn. Desirable Experience with any of the following is a bonus: Windows Server Microsoft 365 Active Directory SQL Server PowerShell/Python AWS or cloud applications Monitoring tools (e.g., SolarWinds) Legacy platforms (iSeries, RTI) Managing third party or SaaS incidents What s In It for You? 25 days holiday + bank holidays Buy up to 5 extra days Discounts & perks via our Benefits Hub Travel pass loan & cycle to work scheme £1,000 refer a friend bonus Discounted dental care Access to childcare scheme Ready for Your Next Career Step? If you want to take ownership, expand your skills, and make a real impact supporting some of the UK s most iconic brands we d love to hear from you. Apply now and shape the future of retail technology with Retail Assist.
02/04/2026
Full time
Second Line Application Support Analyst Hybrid Birmingham (2 days onsite) Join a tech team that keeps some of the UK s biggest retail brands running. Who Are We? Since 1999, Retail Assist has been powering some of the best known names in retail, hospitality, and logistics. From Harvey Nichols and Selfridges, to Papa Johns, Vue International and Hobbycraft, our award winning tech services and software help brands deliver exceptional customer experience, every single day. As we continue to grow, we re looking for curious, proactive problem solvers to help us keep mission critical applications running smoothly for our customers. Sound like you? The Role: Second Line Application Support Analyst You ll join our Unified Application Services (UAS) team, taking the lead on diagnosing, fixing, and improving the retail applications our clients rely on across head office, stores, and distribution centres. This isn t just break fix. You'll become a trusted expert, working closely with 1st 3rd line teams, suppliers, and customer stakeholders to keep systems stable, solve recurring problems, and continuously improve how we support our customers. If you love getting stuck into complex issues, enjoy learning new systems, and thrive in a collaborative environment this is the perfect next step. What You ll Be Doing Application & Incident Support Own 2nd line application incidents and service requests. Troubleshoot using log analysis, SQL queries, dependency checks and structured diagnostics. Guide and support 1st line teams to drive better first-time resolution. Work with suppliers and 3rd line teams when deeper expertise is needed. Problem Management & Continuous Improvement Spot recurring issues and help drive root cause analysis. Suggest service improvements and refine processes, documentation, and monitoring. Carry out minor application config and admin tasks. Communication & Collaboration Work with technical teams, suppliers, and non technical users. Provide clear updates and reassurance during incidents. Build strong relationships and develop an understanding of B2C and B2B retail environments. Knowledge Sharing Create clear, helpful documentation and knowledge articles. Share expertise to support team development and reduce single points of failure. Out-of-Hours Support Join an on-call rota once trained, helping keep critical retail applications running 24/7. What We re Looking For Essential Experience in 2nd line application support or a similar environment. Strong understanding of incident, problem, and change management. Confident communicator who can support non technical users. Logical thinker who enjoys investigating and solving issues. Experience with business critical applications in retail or multi site environments. Proactive attitude, ownership mindset, and eagerness to learn. Desirable Experience with any of the following is a bonus: Windows Server Microsoft 365 Active Directory SQL Server PowerShell/Python AWS or cloud applications Monitoring tools (e.g., SolarWinds) Legacy platforms (iSeries, RTI) Managing third party or SaaS incidents What s In It for You? 25 days holiday + bank holidays Buy up to 5 extra days Discounts & perks via our Benefits Hub Travel pass loan & cycle to work scheme £1,000 refer a friend bonus Discounted dental care Access to childcare scheme Ready for Your Next Career Step? If you want to take ownership, expand your skills, and make a real impact supporting some of the UK s most iconic brands we d love to hear from you. Apply now and shape the future of retail technology with Retail Assist.
Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make everyday taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately 4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. Role Purpose To deliver robust, accurate, and well-governed sustainability data that supports Greencore's sustainability strategy, reporting, and decision-making. The role ensures strong data integrity, effective systems and processes, and high-quality analysis to enable reliable internal and external reporting and longer-term modelling Key Accountabilties Implement and maintain a sustainability data governance framework, ensuring effective procedures for data integrity and robust internal and external reporting . Maintain clear documentation of sustainability data processes, methodologies, and controls Work with, and where appropriate develop, systems and tools to collect, analyse, and report sustainability data from multiple sources Conduct robust quality checks to ensure accuracy, consistency, and reliability of sustainability data Consolidate sustainability data from multiple sources into clear, usable formats to support the wider Sustainability team and stakeholders and as a key input into external sustainability (mandatory and voluntary) reporting Liaise with internal and external auditors to support sustainability assessments and reviews Prepare sustainability data and supporting evidence for internal and external assurance processes. Prepare data and responses for disclosure requests such as CDP, EcoVadis, Manufacture 2030/Secaro and ad hoc customer specific questionnaires Prepare data for monthly reporting of the sustainability metrics including Remuneration objectives Prepare data for governance forums including visuals and tables and maintain agreed glidepaths What we're looking for Essential Strong data analysis skills with the ability to generate insight from complex data sets Extensive understanding of data tools, systems, and software to consolidate, analyse, and present data in useful formats Experience implementing strong data governance processes (e.g. working with audit/assurance) High attention to detail with a structured and analytical approach Ability to work collaboratively across functions Desirable Finance background Experience working with sustainability or ESG data Experience supporting external/third-party audit or assurance processes We're not all the same at Greencore and our differences help us to make every day taste better for all our stakeholders. We truly put our people at the core and are proud of our diversity. If this sounds like you join us, grow with Greencore and be a part of driving our future success. What you'll get in return: Competitive salary and job-related benefits 25 days Holiday Competitive matched pension contributions Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform
02/04/2026
Full time
Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make everyday taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately 4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. Role Purpose To deliver robust, accurate, and well-governed sustainability data that supports Greencore's sustainability strategy, reporting, and decision-making. The role ensures strong data integrity, effective systems and processes, and high-quality analysis to enable reliable internal and external reporting and longer-term modelling Key Accountabilties Implement and maintain a sustainability data governance framework, ensuring effective procedures for data integrity and robust internal and external reporting . Maintain clear documentation of sustainability data processes, methodologies, and controls Work with, and where appropriate develop, systems and tools to collect, analyse, and report sustainability data from multiple sources Conduct robust quality checks to ensure accuracy, consistency, and reliability of sustainability data Consolidate sustainability data from multiple sources into clear, usable formats to support the wider Sustainability team and stakeholders and as a key input into external sustainability (mandatory and voluntary) reporting Liaise with internal and external auditors to support sustainability assessments and reviews Prepare sustainability data and supporting evidence for internal and external assurance processes. Prepare data and responses for disclosure requests such as CDP, EcoVadis, Manufacture 2030/Secaro and ad hoc customer specific questionnaires Prepare data for monthly reporting of the sustainability metrics including Remuneration objectives Prepare data for governance forums including visuals and tables and maintain agreed glidepaths What we're looking for Essential Strong data analysis skills with the ability to generate insight from complex data sets Extensive understanding of data tools, systems, and software to consolidate, analyse, and present data in useful formats Experience implementing strong data governance processes (e.g. working with audit/assurance) High attention to detail with a structured and analytical approach Ability to work collaboratively across functions Desirable Finance background Experience working with sustainability or ESG data Experience supporting external/third-party audit or assurance processes We're not all the same at Greencore and our differences help us to make every day taste better for all our stakeholders. We truly put our people at the core and are proud of our diversity. If this sounds like you join us, grow with Greencore and be a part of driving our future success. What you'll get in return: Competitive salary and job-related benefits 25 days Holiday Competitive matched pension contributions Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform
You're not just someone who writes requirements. You're the person who asks where the data actually comes from. You want to know which fields matter and which ones are legacy noise. If that sounds like you, this Business Analyst role puts your skills at the centre of a major transformation. As the Business Analyst, you'll join a fast-growing data and analytics business working closely with major organisations to reduce revenue leakage. Their platform uses data-driven insights optimise revenue without negatively impacting customer experience. Following recent investment, the company is entering a significant growth phase, with plans to expand into new markets. We have hired a number of BAs and PMs for this emerging player with an established client base - you'll be joining a group of tight-knit, down to earth project professionals You'll join a new customer project at the point where structure is still forming, so we need your Business Analyst skills to directly influence how the new environment is shaped. Working on a major platform replacement and a new CRM implementation, the transformation team is currently small but expected to scale significantly over the next few years. You will: Map legacy billing and CRM data flows. Support data definitions and migration planning. Work closely with a Project Manager and Data Analyst in a focused migration pod. Uncover how customer data truly flows by mapping legacy systems. Identify what must migrate, what can be cleansed, and what should be retired. We would like to tap into your experience with CRM implementations, billing systems or platform replacements, in an ideal world. If not, as long as you have data migration experience we would still like to talk with you. For this Business Analyst role we can offer a salary up to 50k + bonus, pension and benefits. You'll be in the office 3 days a week and we can accommodate an immediate start! This is not a documentation-only BA role. It requires curiosity around systems and a practical understanding of how data behaves across platforms. Please apply for this Business Analyst role by finding me me at Neilesh Sood on LinkedIn or drop your CV over here. Business Analyst - Data Migration, new CRM - to 50k Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
02/04/2026
Full time
You're not just someone who writes requirements. You're the person who asks where the data actually comes from. You want to know which fields matter and which ones are legacy noise. If that sounds like you, this Business Analyst role puts your skills at the centre of a major transformation. As the Business Analyst, you'll join a fast-growing data and analytics business working closely with major organisations to reduce revenue leakage. Their platform uses data-driven insights optimise revenue without negatively impacting customer experience. Following recent investment, the company is entering a significant growth phase, with plans to expand into new markets. We have hired a number of BAs and PMs for this emerging player with an established client base - you'll be joining a group of tight-knit, down to earth project professionals You'll join a new customer project at the point where structure is still forming, so we need your Business Analyst skills to directly influence how the new environment is shaped. Working on a major platform replacement and a new CRM implementation, the transformation team is currently small but expected to scale significantly over the next few years. You will: Map legacy billing and CRM data flows. Support data definitions and migration planning. Work closely with a Project Manager and Data Analyst in a focused migration pod. Uncover how customer data truly flows by mapping legacy systems. Identify what must migrate, what can be cleansed, and what should be retired. We would like to tap into your experience with CRM implementations, billing systems or platform replacements, in an ideal world. If not, as long as you have data migration experience we would still like to talk with you. For this Business Analyst role we can offer a salary up to 50k + bonus, pension and benefits. You'll be in the office 3 days a week and we can accommodate an immediate start! This is not a documentation-only BA role. It requires curiosity around systems and a practical understanding of how data behaves across platforms. Please apply for this Business Analyst role by finding me me at Neilesh Sood on LinkedIn or drop your CV over here. Business Analyst - Data Migration, new CRM - to 50k Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
MorePeople are delighted to be partnering with a growing food manufacturing business to recruit a Business Systems Analyst. This is a fantastic opportunity for someone who enjoys sitting at the intersection of IT, data, and operations, and wants to play a key role in improving systems and driving business performance. This is a broad and hands on role where you will act as the central point of coordination across business systems. You will be responsible for ensuring systems run smoothly, supporting operational teams, managing external consultants, and driving continuous improvement across data, reporting, and processes. You will take ownership of business-critical systems including ERP, reporting tools, and production related technologies, while helping the business get the most out of its data. Main Responsibilities Act as the go-to person for all internal systems, supporting day-to-day operations and troubleshooting issues Coordinate with external IT providers and system consultants to resolve incidents and deliver improvements Manage system change requests from initial requirements through to implementation and testing Maintain and enhance reporting capabilities, ensuring data is accurate, relevant, and accessible Review and improve data collection and system processes to drive efficiency Support and train internal teams on systems and best practices Ensure strong documentation and clear processes are in place across all systems Required Experience in a similar role across systems, IT, data, or business analysis Strong problem solving skills with a proactive and curious mindset Confident managing multiple stakeholders, both technical and non technical Highly organised with excellent attention to detail Comfortable working in a fast-paced, operational environment Skills & Experience Experience with ERP systems, manufacturing environments highly desirable Knowledge of SQL and data reporting tools such as Power BI beneficial Exposure to IT support, incident management, or systems coordination Project management or process improvement experience Background in manufacturing or food production is advantageous Location Northamptonshire (Fully on site role) How to Apply If you would like to learn more about this opportunity and join an organisation making a real impact, please contact Angus on (phone number removed) or email (url removed).
02/04/2026
Full time
MorePeople are delighted to be partnering with a growing food manufacturing business to recruit a Business Systems Analyst. This is a fantastic opportunity for someone who enjoys sitting at the intersection of IT, data, and operations, and wants to play a key role in improving systems and driving business performance. This is a broad and hands on role where you will act as the central point of coordination across business systems. You will be responsible for ensuring systems run smoothly, supporting operational teams, managing external consultants, and driving continuous improvement across data, reporting, and processes. You will take ownership of business-critical systems including ERP, reporting tools, and production related technologies, while helping the business get the most out of its data. Main Responsibilities Act as the go-to person for all internal systems, supporting day-to-day operations and troubleshooting issues Coordinate with external IT providers and system consultants to resolve incidents and deliver improvements Manage system change requests from initial requirements through to implementation and testing Maintain and enhance reporting capabilities, ensuring data is accurate, relevant, and accessible Review and improve data collection and system processes to drive efficiency Support and train internal teams on systems and best practices Ensure strong documentation and clear processes are in place across all systems Required Experience in a similar role across systems, IT, data, or business analysis Strong problem solving skills with a proactive and curious mindset Confident managing multiple stakeholders, both technical and non technical Highly organised with excellent attention to detail Comfortable working in a fast-paced, operational environment Skills & Experience Experience with ERP systems, manufacturing environments highly desirable Knowledge of SQL and data reporting tools such as Power BI beneficial Exposure to IT support, incident management, or systems coordination Project management or process improvement experience Background in manufacturing or food production is advantageous Location Northamptonshire (Fully on site role) How to Apply If you would like to learn more about this opportunity and join an organisation making a real impact, please contact Angus on (phone number removed) or email (url removed).
Summary: Join our IT team as a Solutions Analyst and be the essential technical bridge to our Scientific Services department. In this role, you will lead the lifecycle management and development of our ThermoFisher LIMS suite, the digital engine driving our water testing operations. You will work side-by-side with Laboratory Managers and Scientists to translate complex analytical requirements into reliable technical workflows, ensuring every water sample moves accurately from collection to final report. Your work is fundamental to public health and national regulatory compliance. By maintaining a high-performing, integrated LIMS SampleManager laboratory environment, you prevent operational bottlenecks and safeguard the integrity of thousands of daily water quality tests. Your expertise directly enables us to meet Drinking Water Inspectorate (DWI) standards, ensuring a safe and consistent water supply for millions of customers. Main Responsibilities Conduct workshops and one-to-one sessions with laboratory staff to define the business objectives and functional outcomes required for new system enhancements. Design and specify software modules or configuration changes to the ThermoFisher platform to deliver solutions that improve laboratory efficiency and data quality. Develop and implement code changes, ad-hoc queries, and reports to meet the specific analytical needs of the Scientific Services team. Execute rigorous testing protocols on new software modules in accordance with IT policies to ensure "right first time" delivery and regulatory compliance. Analyse the impact of proposed system changes and coordinate the change control process to minimise risk to live laboratory operations. Provide 2nd and 3rd line technical support for reported system issues to resolve faults and maintain the availability of critical testing applications. Train end-users on new system functionality and mentor junior IT colleagues to ensure effective adoption and long-term supportability of the solution. Liaise with third-party suppliers (ThermoFisher) and internal infrastructure teams to implement major software upgrades and troubleshoot complex external defects. Maintain up-to-date technical documentation and manage code revisions to ensure the long-term maintainability and auditability of the system. Participate in the out-of-hours on-call rota to provide emergency technical response for critical system outages affecting 24/7 laboratory operations. You'll need: Skills / Qualifications / Experience Educated to degree level in Computer Science, Information Technology, or a related discipline, or possessing equivalent vocational qualifications and significant operational experience in systems development. Certification in ITIL (Service Management) or relevant software development methodologies (e.g., Agile/Waterfall). Technical proficiency in configuring and customising Laboratory Information Management Systems (specifically ThermoFisher LIMS SampleManager or similar enterprise LIMS platforms). Strong coding skills in languages relevant to the LIMS environment (e.g., VGL, C#, .NET) and experience with scripting for automation. Advanced knowledge of SQL (Oracle or SQL Server). Ability to translate scientific business processes into clear technical specifications and functional designs. Skill in creating precise technical documentation, including change logs, code revisions, and user guides. Proven experience in the full software development lifecycle (SDLC), from gathering requirements through to testing, implementation, and post-go-live support. Experience collaborating with third-party software suppliers (such as ThermoFisher) to manage upgrades, patch deployments, and resolve escalated defects. Practical experience in integrating core business applications with other enterprise systems or laboratory instrumentation. A strong track record of managing software changes within a formal change control framework, ensuring risk analysis is conducted to prevent operational disruption. Experience providing 2nd and 3rd line technical support, troubleshooting complex application errors, and delivering training to non-technical business users We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: £40,000 - £55,000 p.a. (dependent on experience)
02/04/2026
Full time
Summary: Join our IT team as a Solutions Analyst and be the essential technical bridge to our Scientific Services department. In this role, you will lead the lifecycle management and development of our ThermoFisher LIMS suite, the digital engine driving our water testing operations. You will work side-by-side with Laboratory Managers and Scientists to translate complex analytical requirements into reliable technical workflows, ensuring every water sample moves accurately from collection to final report. Your work is fundamental to public health and national regulatory compliance. By maintaining a high-performing, integrated LIMS SampleManager laboratory environment, you prevent operational bottlenecks and safeguard the integrity of thousands of daily water quality tests. Your expertise directly enables us to meet Drinking Water Inspectorate (DWI) standards, ensuring a safe and consistent water supply for millions of customers. Main Responsibilities Conduct workshops and one-to-one sessions with laboratory staff to define the business objectives and functional outcomes required for new system enhancements. Design and specify software modules or configuration changes to the ThermoFisher platform to deliver solutions that improve laboratory efficiency and data quality. Develop and implement code changes, ad-hoc queries, and reports to meet the specific analytical needs of the Scientific Services team. Execute rigorous testing protocols on new software modules in accordance with IT policies to ensure "right first time" delivery and regulatory compliance. Analyse the impact of proposed system changes and coordinate the change control process to minimise risk to live laboratory operations. Provide 2nd and 3rd line technical support for reported system issues to resolve faults and maintain the availability of critical testing applications. Train end-users on new system functionality and mentor junior IT colleagues to ensure effective adoption and long-term supportability of the solution. Liaise with third-party suppliers (ThermoFisher) and internal infrastructure teams to implement major software upgrades and troubleshoot complex external defects. Maintain up-to-date technical documentation and manage code revisions to ensure the long-term maintainability and auditability of the system. Participate in the out-of-hours on-call rota to provide emergency technical response for critical system outages affecting 24/7 laboratory operations. You'll need: Skills / Qualifications / Experience Educated to degree level in Computer Science, Information Technology, or a related discipline, or possessing equivalent vocational qualifications and significant operational experience in systems development. Certification in ITIL (Service Management) or relevant software development methodologies (e.g., Agile/Waterfall). Technical proficiency in configuring and customising Laboratory Information Management Systems (specifically ThermoFisher LIMS SampleManager or similar enterprise LIMS platforms). Strong coding skills in languages relevant to the LIMS environment (e.g., VGL, C#, .NET) and experience with scripting for automation. Advanced knowledge of SQL (Oracle or SQL Server). Ability to translate scientific business processes into clear technical specifications and functional designs. Skill in creating precise technical documentation, including change logs, code revisions, and user guides. Proven experience in the full software development lifecycle (SDLC), from gathering requirements through to testing, implementation, and post-go-live support. Experience collaborating with third-party software suppliers (such as ThermoFisher) to manage upgrades, patch deployments, and resolve escalated defects. Practical experience in integrating core business applications with other enterprise systems or laboratory instrumentation. A strong track record of managing software changes within a formal change control framework, ensuring risk analysis is conducted to prevent operational disruption. Experience providing 2nd and 3rd line technical support, troubleshooting complex application errors, and delivering training to non-technical business users We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: £40,000 - £55,000 p.a. (dependent on experience)
IT Service Desk Analyst Location: Horsham Job Type: Full-time Salary: 35,000 This role involves supporting, monitoring, and maintaining our existing IT infrastructure, as well as working on new systems and upgrade projects. The ideal candidate will have a strong background in IT support and infrastructure management, with a focus on security and efficient system operation. Day-to-day of the role: Conduct cyber and information security activities in line with our ISO27001 certified Information Security Management System. Monitor and check backups, email systems, and software patches across desktops, servers, and applications. Import data into Oracle for development and test teams. Provide support to end users, including those in remote offices and working from home. Manage account creation and deletion for joiners and leavers. Install software on servers, desktops, and laptops. Order hardware and software as needed. Maintain the asset database and liaise with suppliers for warranty repairs. Perform other reasonable duties as required from time to time. Required Skills & Qualifications: Previous experience in a similar IT support role. Technical experience with Microsoft Windows 10/11, Windows Server 2016/2019/2022, Microsoft Hyper-V, Microsoft Exchange Online, Office 365, Active Directory, Azure AD, IP Networks, Switches & Cabling, and Backup Systems. PC troubleshooting and repair skills. Excellent organisational and time management skills. Ability to work with a high degree of attention to detail. Remains calm and objective under pressure. Effective problem-solving skills and ability to handle a diverse range of challenges. Ability to work independently while maintaining a logical and methodical approach. Demonstrates initiative and acts with integrity and enthusiasm. Desirable: Experience with Sophos Endpoint Protection, XG Firewall, Mobile Control, Arcserve Backup & UDP, Oracle Databases, Client to Site VPNs, Microsoft Remote Desktop Services, Citrix Virtual Apps and Desktops, Mimecast. Experience working in an ISO27001 environment.
02/04/2026
Full time
IT Service Desk Analyst Location: Horsham Job Type: Full-time Salary: 35,000 This role involves supporting, monitoring, and maintaining our existing IT infrastructure, as well as working on new systems and upgrade projects. The ideal candidate will have a strong background in IT support and infrastructure management, with a focus on security and efficient system operation. Day-to-day of the role: Conduct cyber and information security activities in line with our ISO27001 certified Information Security Management System. Monitor and check backups, email systems, and software patches across desktops, servers, and applications. Import data into Oracle for development and test teams. Provide support to end users, including those in remote offices and working from home. Manage account creation and deletion for joiners and leavers. Install software on servers, desktops, and laptops. Order hardware and software as needed. Maintain the asset database and liaise with suppliers for warranty repairs. Perform other reasonable duties as required from time to time. Required Skills & Qualifications: Previous experience in a similar IT support role. Technical experience with Microsoft Windows 10/11, Windows Server 2016/2019/2022, Microsoft Hyper-V, Microsoft Exchange Online, Office 365, Active Directory, Azure AD, IP Networks, Switches & Cabling, and Backup Systems. PC troubleshooting and repair skills. Excellent organisational and time management skills. Ability to work with a high degree of attention to detail. Remains calm and objective under pressure. Effective problem-solving skills and ability to handle a diverse range of challenges. Ability to work independently while maintaining a logical and methodical approach. Demonstrates initiative and acts with integrity and enthusiasm. Desirable: Experience with Sophos Endpoint Protection, XG Firewall, Mobile Control, Arcserve Backup & UDP, Oracle Databases, Client to Site VPNs, Microsoft Remote Desktop Services, Citrix Virtual Apps and Desktops, Mimecast. Experience working in an ISO27001 environment.
A well-established tech-for-good organisation in Glasgow is looking for a SQL Database Administrator to join the IT team. This is a fully onsite position. This is an exciting opportunity to play a key role in managing and optimising the organisation's SQL database environments, ensuring data is secure, reliable and accessible to support business-critical systems and reporting. What You'll Be Doing: You'll be at the heart of the organisation's data infrastructure, acting as the go-to expert for managing and maintaining the company's SQL estate. From monitoring performance and troubleshooting database issues to supporting system integrations and data transfers, you'll take ownership of keeping databases running smoothly and efficiently. You'll collaborate closely with colleagues across the IT function including the BI team, developers and infrastructure specialists, helping to ensure data is accurate, available and performing optimally across the organisation. A big part of the role will involve supporting reporting and analytics initiatives by working with BI analysts and developers to ensure data is structured and accessible for business intelligence tools. You'll also be responsible for implementing and maintaining backup, recovery and disaster recovery strategies, as well as carrying out performance tuning and query optimisation where required. Alongside the hands-on technical work, you'll maintain documentation, ensure data security best practices are followed and contribute to continuous improvements across the organisation's data platforms. This is a varied and technical role where you'll have the opportunity to work across both production and non-production environments while supporting a range of internal stakeholders. You'll ideally have most of the following: You'll be an experienced and detail-oriented database professional who enjoys solving complex problems and ensuring systems operate reliably. You'll be comfortable working in a fast-paced environment, collaborating with both technical and non-technical colleagues while managing multiple priorities. Strong experience administering Microsoft SQL Server environments Experience with performance tuning, query optimisation and database monitoring Experience implementing and maintaining backup, recovery and disaster recovery solutions Experience supporting BI and reporting solutions (e.g. Power BI) Experience with Azure-based database environments Strong troubleshooting, communication and organisational skills Experience working with technologies such as ODBC, OpenQuery, MySQL, MSSQL or Salesforce data would be beneficial but is not essential .
02/04/2026
Full time
A well-established tech-for-good organisation in Glasgow is looking for a SQL Database Administrator to join the IT team. This is a fully onsite position. This is an exciting opportunity to play a key role in managing and optimising the organisation's SQL database environments, ensuring data is secure, reliable and accessible to support business-critical systems and reporting. What You'll Be Doing: You'll be at the heart of the organisation's data infrastructure, acting as the go-to expert for managing and maintaining the company's SQL estate. From monitoring performance and troubleshooting database issues to supporting system integrations and data transfers, you'll take ownership of keeping databases running smoothly and efficiently. You'll collaborate closely with colleagues across the IT function including the BI team, developers and infrastructure specialists, helping to ensure data is accurate, available and performing optimally across the organisation. A big part of the role will involve supporting reporting and analytics initiatives by working with BI analysts and developers to ensure data is structured and accessible for business intelligence tools. You'll also be responsible for implementing and maintaining backup, recovery and disaster recovery strategies, as well as carrying out performance tuning and query optimisation where required. Alongside the hands-on technical work, you'll maintain documentation, ensure data security best practices are followed and contribute to continuous improvements across the organisation's data platforms. This is a varied and technical role where you'll have the opportunity to work across both production and non-production environments while supporting a range of internal stakeholders. You'll ideally have most of the following: You'll be an experienced and detail-oriented database professional who enjoys solving complex problems and ensuring systems operate reliably. You'll be comfortable working in a fast-paced environment, collaborating with both technical and non-technical colleagues while managing multiple priorities. Strong experience administering Microsoft SQL Server environments Experience with performance tuning, query optimisation and database monitoring Experience implementing and maintaining backup, recovery and disaster recovery solutions Experience supporting BI and reporting solutions (e.g. Power BI) Experience with Azure-based database environments Strong troubleshooting, communication and organisational skills Experience working with technologies such as ODBC, OpenQuery, MySQL, MSSQL or Salesforce data would be beneficial but is not essential .
£44,259 per annum plus eligibility to participate in the performance related bonus Full-time, FTC until March 2027 Based in London N17 Newlon Housing Trust is a successful charitable housing association and one of the major providers of new affordable housing in north and east London. We are looking for an experienced Business Analyst to work with departments across the organisation, mapping out their business processes and identifying areas where IT systems could be used to streamline processes. In addition, you will play a key role in our upcoming project to migrate into Dynamics 365 Online, as well as identify and understand the needs of teams and adapt core applications to help users work more efficiently. You will also support Directors and Senior Managers with strategic analysis using appropriate analysis techniques, as well as take the lead on the review of project outcomes and analyse benefits realisation. You will have a proven track record of re-engineering complex business processes in a business analyst role, together with a clear understanding of the full software development life cycle and experience of working with stakeholders to manage expectations and successfully deliver business change. Your knowledge of technology and business related challenges will enable you to deliver transformational changes and collaborate with internal and external stakeholders to successfully execute complex projects. In return, you can expect 27 days holiday, a non-contributory pension, excellent benefits, and a flexi scheme. You'll also be working out of purpose-built offices that form part of the award-winning Hale Village regeneration project and are situated just two minutes' walk from the major transport interchange at Tottenham Hale. For further information and details of how to apply, please visit our website via the apply button. Closing date: 23:59 on Tuesday 7 April 2026. Interviews will be held in person at our offices in Hale Village on Monday 20 and Tuesday 21 April 2026. Newlon Housing Trust is a charitable housing association and a committed Equal Opportunities employer. No agencies please.
02/04/2026
Full time
£44,259 per annum plus eligibility to participate in the performance related bonus Full-time, FTC until March 2027 Based in London N17 Newlon Housing Trust is a successful charitable housing association and one of the major providers of new affordable housing in north and east London. We are looking for an experienced Business Analyst to work with departments across the organisation, mapping out their business processes and identifying areas where IT systems could be used to streamline processes. In addition, you will play a key role in our upcoming project to migrate into Dynamics 365 Online, as well as identify and understand the needs of teams and adapt core applications to help users work more efficiently. You will also support Directors and Senior Managers with strategic analysis using appropriate analysis techniques, as well as take the lead on the review of project outcomes and analyse benefits realisation. You will have a proven track record of re-engineering complex business processes in a business analyst role, together with a clear understanding of the full software development life cycle and experience of working with stakeholders to manage expectations and successfully deliver business change. Your knowledge of technology and business related challenges will enable you to deliver transformational changes and collaborate with internal and external stakeholders to successfully execute complex projects. In return, you can expect 27 days holiday, a non-contributory pension, excellent benefits, and a flexi scheme. You'll also be working out of purpose-built offices that form part of the award-winning Hale Village regeneration project and are situated just two minutes' walk from the major transport interchange at Tottenham Hale. For further information and details of how to apply, please visit our website via the apply button. Closing date: 23:59 on Tuesday 7 April 2026. Interviews will be held in person at our offices in Hale Village on Monday 20 and Tuesday 21 April 2026. Newlon Housing Trust is a charitable housing association and a committed Equal Opportunities employer. No agencies please.
Infrastructure Analyst - Endpoint Patching & Vulnerability - 12 Months FTC: Endpoint Platforms, SCCM/MECM, Intune, MS O365, MS Defender, Meraki Systems, Apple Business Manager. 12 Month Fixed Term Contract | Birmingham, West Midlands (Hybrid) | £50,000 - £55,000 per annum Join an award - winning business to play a critical role in protecting & strengthening their digital estate. This is a rare opportunity for an experienced Infrastructure Analyst to take ownership of endpoint patching, vulnerability remediation and compliance across a large, complex Windows environment. Working hand-in-hand with Information Security, you'll make a real, measurable impact from day one. What you'll be doing: Partner with Information Security to understand vulnerability findings, agree priorities and deliver timely remediation. Coordinate, test and deploy Windows OS and application patches in line with change and release processes. Manage enterprise Endpoint platforms including SCCM/MECM, Intune, Meraki Systems Manager, Apple Business Manager, Microsoft 365 and Microsoft Defender. Support Endpoint-related projects including Windows upgrades and security tooling improvements. Maintain patching schedules, deployment rings and maintenance windows to minimise business disruption. Monitor patching outcomes, resolve failures and drive compliance across the estate. Produce clear compliance, remediation and audit-ready reporting for technical and non-technical stakeholders. Create and maintain high-quality documentation, runbooks and knowledge articles. Provide technical consultancy to projects and third-party partners. What you'll bring: Strong experience managing Windows endpoint platforms and life cycle management. Hands-on expertise with SCCM/MECM, Microsoft Intune and endpoint update policies. Good working knowledge of Meraki Systems Manager and mobile platforms (iOS/Android). Deep understanding of OS and third-party patch management and vulnerability remediation. Ability to work to risk-based priorities (severity, CVSS and remediation SLAs). Strong PowerShell skills to automate and optimise endpoint operations. Proven troubleshooting skills for complex patching and compliance issues. Experience working within a structured ITIL/change-managed environment. What you'll receive: £50,000 - £55,000 per annum (12-month Fixed Term Contract). 35-hour working week with flexibility to support work-life balance. Hybrid Working 26 days annual leave plus bank holidays. Generous Pension Private medical cover, dental plan, cycle-to-work and wellbeing schemes. Call Experis IT
02/04/2026
Infrastructure Analyst - Endpoint Patching & Vulnerability - 12 Months FTC: Endpoint Platforms, SCCM/MECM, Intune, MS O365, MS Defender, Meraki Systems, Apple Business Manager. 12 Month Fixed Term Contract | Birmingham, West Midlands (Hybrid) | £50,000 - £55,000 per annum Join an award - winning business to play a critical role in protecting & strengthening their digital estate. This is a rare opportunity for an experienced Infrastructure Analyst to take ownership of endpoint patching, vulnerability remediation and compliance across a large, complex Windows environment. Working hand-in-hand with Information Security, you'll make a real, measurable impact from day one. What you'll be doing: Partner with Information Security to understand vulnerability findings, agree priorities and deliver timely remediation. Coordinate, test and deploy Windows OS and application patches in line with change and release processes. Manage enterprise Endpoint platforms including SCCM/MECM, Intune, Meraki Systems Manager, Apple Business Manager, Microsoft 365 and Microsoft Defender. Support Endpoint-related projects including Windows upgrades and security tooling improvements. Maintain patching schedules, deployment rings and maintenance windows to minimise business disruption. Monitor patching outcomes, resolve failures and drive compliance across the estate. Produce clear compliance, remediation and audit-ready reporting for technical and non-technical stakeholders. Create and maintain high-quality documentation, runbooks and knowledge articles. Provide technical consultancy to projects and third-party partners. What you'll bring: Strong experience managing Windows endpoint platforms and life cycle management. Hands-on expertise with SCCM/MECM, Microsoft Intune and endpoint update policies. Good working knowledge of Meraki Systems Manager and mobile platforms (iOS/Android). Deep understanding of OS and third-party patch management and vulnerability remediation. Ability to work to risk-based priorities (severity, CVSS and remediation SLAs). Strong PowerShell skills to automate and optimise endpoint operations. Proven troubleshooting skills for complex patching and compliance issues. Experience working within a structured ITIL/change-managed environment. What you'll receive: £50,000 - £55,000 per annum (12-month Fixed Term Contract). 35-hour working week with flexibility to support work-life balance. Hybrid Working 26 days annual leave plus bank holidays. Generous Pension Private medical cover, dental plan, cycle-to-work and wellbeing schemes. Call Experis IT
This role has a starting salary of £70,975 per annum, for working 36 hours per week. We are excited to be recruiting a Chief Information Security Officer to join our fantastic team based at Woodhatch Place in Reigate. We offer a hybrid working model with a minimum of two office days per week. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (prorated for part time staff) Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shoppingA chance to make a real difference to the lives of our residents. About the Role In this senior leadership role, you will own and drive cyber security strategy, governance and operational resilience across Surrey County Council's complex hybrid environment. Your typical week will include: Leading cyber risk management, governance forums and assurance activity across IT&D, ensuring risks are identified, assessed and clearly reported to senior stakeholders. Overseeing incident preparedness and live response, including coordination with suppliers, IT operations and information governance. Providing expert direction on security technologies, control effectiveness, logging/monitoring, and vulnerability management priorities. Setting clear security expectations and driving cultural change across service owners, technical teams and leadership groups. Developing and maintaining cyber policies, standards and evidence based reporting. This is a hands-on leadership role where strategic thinking and operational decision-making are equally important. You will hold line management responsibility for the cyber security function, including analysts or virtual team members through matrix management, and provide leadership and direction across IT&D and supplier teams. Within your first 12-18 months, you will be expected to lead or significantly contribute to: Delivery of a refreshed cyber security strategy and multi year improvement roadmap Establishment of strengthened cyber governance, including improved reporting, risk tracking and decision making structures Implementation of a formal cyber exercising programme (tabletop and technical) across IT&D, information governance and key suppliers Measurable improvements in vulnerability management, logging/monitoring coverage and supplier assurance Significant uplift in incident response maturity, including documentation of playbooks, interfaces and recovery expectations. This role is central to strengthening the resilience of essential public services. You will directly shape the council's ability to manage and reduce cyber risk, influence technology and service design decisions, and embed a cyber aware culture across one of the UK's largest local government environments. With a dedicated investment programme to drive security improvements, you will have a significant opportunity to transform how the organisation protects its people, data and systems. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Significant senior cyber security leadership experience in a complex organisation Strong capability to operate strategically and hands on, delivering measurable security improvements Deep understanding of cyber risk management, governance and assurance frameworks Proven experience leading cyber incidents, including response coordination and exercising Excellent communication and stakeholder influence skills across technical and non technical groups Familiarity with NCSC aligned approaches and/or frameworks such as NIST CSF Relevant professional qualifications such as CISSP or CISM To apply, we request that you submit a CV and you will be asked the following 4 questions: What steps would you take in your first few months to understand our cyber risks and priorities? Can you describe a complex cyber incident you have led, including how you coordinated the response and what improvements were implemented afterwards? How do you balance strategic cyber security planning with hands on delivery to ensure both long term resilience and quick, tactical gains? Which cyber security governance or risk management frameworks (e.g., NCSC CAF, NIST CSF) have you implemented, and how have they influenced decision making and assurance in your previous organisations? The job advert closes at 23:59 on 12/04/2026 with interviews planned shortly afterwards. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone be
02/04/2026
Full time
This role has a starting salary of £70,975 per annum, for working 36 hours per week. We are excited to be recruiting a Chief Information Security Officer to join our fantastic team based at Woodhatch Place in Reigate. We offer a hybrid working model with a minimum of two office days per week. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (prorated for part time staff) Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shoppingA chance to make a real difference to the lives of our residents. About the Role In this senior leadership role, you will own and drive cyber security strategy, governance and operational resilience across Surrey County Council's complex hybrid environment. Your typical week will include: Leading cyber risk management, governance forums and assurance activity across IT&D, ensuring risks are identified, assessed and clearly reported to senior stakeholders. Overseeing incident preparedness and live response, including coordination with suppliers, IT operations and information governance. Providing expert direction on security technologies, control effectiveness, logging/monitoring, and vulnerability management priorities. Setting clear security expectations and driving cultural change across service owners, technical teams and leadership groups. Developing and maintaining cyber policies, standards and evidence based reporting. This is a hands-on leadership role where strategic thinking and operational decision-making are equally important. You will hold line management responsibility for the cyber security function, including analysts or virtual team members through matrix management, and provide leadership and direction across IT&D and supplier teams. Within your first 12-18 months, you will be expected to lead or significantly contribute to: Delivery of a refreshed cyber security strategy and multi year improvement roadmap Establishment of strengthened cyber governance, including improved reporting, risk tracking and decision making structures Implementation of a formal cyber exercising programme (tabletop and technical) across IT&D, information governance and key suppliers Measurable improvements in vulnerability management, logging/monitoring coverage and supplier assurance Significant uplift in incident response maturity, including documentation of playbooks, interfaces and recovery expectations. This role is central to strengthening the resilience of essential public services. You will directly shape the council's ability to manage and reduce cyber risk, influence technology and service design decisions, and embed a cyber aware culture across one of the UK's largest local government environments. With a dedicated investment programme to drive security improvements, you will have a significant opportunity to transform how the organisation protects its people, data and systems. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Significant senior cyber security leadership experience in a complex organisation Strong capability to operate strategically and hands on, delivering measurable security improvements Deep understanding of cyber risk management, governance and assurance frameworks Proven experience leading cyber incidents, including response coordination and exercising Excellent communication and stakeholder influence skills across technical and non technical groups Familiarity with NCSC aligned approaches and/or frameworks such as NIST CSF Relevant professional qualifications such as CISSP or CISM To apply, we request that you submit a CV and you will be asked the following 4 questions: What steps would you take in your first few months to understand our cyber risks and priorities? Can you describe a complex cyber incident you have led, including how you coordinated the response and what improvements were implemented afterwards? How do you balance strategic cyber security planning with hands on delivery to ensure both long term resilience and quick, tactical gains? Which cyber security governance or risk management frameworks (e.g., NCSC CAF, NIST CSF) have you implemented, and how have they influenced decision making and assurance in your previous organisations? The job advert closes at 23:59 on 12/04/2026 with interviews planned shortly afterwards. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone be