*This position is a hybrid position that requires a minimum of three working days per week in the UK. Please do not apply if you cannot meet this requirement.
Role Overview
We are seeking a capable Data Analyst to support the Commercial, Sustainability and Finance teams by transforming data into reliable insight. This role will build and automate key reports, establish consistent data definitions, and produce actionable analytics that drive improvements in performance, forecasting and decision-making. The position is well-suited to a commercially minded analyst with strong analytical skills and a desire to grow into broader responsibilities over time.
Key Responsibilities
1. Reporting & Automation
Deliver accurate and timely automated reporting for Commercial, Sustainability and Finance teams.
Develop and maintain dashboards covering key metrics such as revenue, margin, costs and performance trends.
Reduce reliance on manual spreadsheets by strengthening data pipelines.
2. Data Quality & Definitions
Support the standardisation of data definitions and KPI calculations across functions.
Assist with reconciling data discrepancies and improving data accuracy. • Document reporting processes and logic.
Evaluate applicable third-party sustainability systems (traceability) with an eye toward tool optimisation for Falcon’s needs.
3. Business Analysis
Work with Sales, Sustainability and Finance to understand data needs and translate them into reports or models.
Provide analysis on margin trends, pricing performance, and forecast variance.
Support forecasting and budgeting cycles with reliable datasets and insights.
4. Collaboration
Partner with teams to understand reporting requirements.
Provide clear written and verbal explanations of insights to non-technical stakeholders.
Contribute to continuous improvement of data processes.
Skills & Experience
Essential
2–4 years’ experience in data analysis, business intelligence or commercial analytics.
Strong Excel skills with advanced formula knowledge.
Proficient in SQL for querying relational databases.
Experience using BI tools such as Power BI, Tableau, Qlik or similar.
Ability to translate business questions into analytical outputs.
Strong attention to detail and ability to manage data accuracy.
Desirable
Experience with Python (for data manipulation and automation) and/or R.
Prior exposure to ERP or CRM systems (e.g. NetSuite, Salesforce).
Experience of financial reporting processes.
Basic understanding of data modelling concepts.
Personal Attributes
Analytical thinker with curiosity and problem-solving orientation.
Clear communicator, able to present insights to non-technical stakeholders.
Organised and disciplined in documentation and version control.
Comfortable in a fast-paced environment with evolving priorities.
01/04/2026
Full time
*This position is a hybrid position that requires a minimum of three working days per week in the UK. Please do not apply if you cannot meet this requirement.
Role Overview
We are seeking a capable Data Analyst to support the Commercial, Sustainability and Finance teams by transforming data into reliable insight. This role will build and automate key reports, establish consistent data definitions, and produce actionable analytics that drive improvements in performance, forecasting and decision-making. The position is well-suited to a commercially minded analyst with strong analytical skills and a desire to grow into broader responsibilities over time.
Key Responsibilities
1. Reporting & Automation
Deliver accurate and timely automated reporting for Commercial, Sustainability and Finance teams.
Develop and maintain dashboards covering key metrics such as revenue, margin, costs and performance trends.
Reduce reliance on manual spreadsheets by strengthening data pipelines.
2. Data Quality & Definitions
Support the standardisation of data definitions and KPI calculations across functions.
Assist with reconciling data discrepancies and improving data accuracy. • Document reporting processes and logic.
Evaluate applicable third-party sustainability systems (traceability) with an eye toward tool optimisation for Falcon’s needs.
3. Business Analysis
Work with Sales, Sustainability and Finance to understand data needs and translate them into reports or models.
Provide analysis on margin trends, pricing performance, and forecast variance.
Support forecasting and budgeting cycles with reliable datasets and insights.
4. Collaboration
Partner with teams to understand reporting requirements.
Provide clear written and verbal explanations of insights to non-technical stakeholders.
Contribute to continuous improvement of data processes.
Skills & Experience
Essential
2–4 years’ experience in data analysis, business intelligence or commercial analytics.
Strong Excel skills with advanced formula knowledge.
Proficient in SQL for querying relational databases.
Experience using BI tools such as Power BI, Tableau, Qlik or similar.
Ability to translate business questions into analytical outputs.
Strong attention to detail and ability to manage data accuracy.
Desirable
Experience with Python (for data manipulation and automation) and/or R.
Prior exposure to ERP or CRM systems (e.g. NetSuite, Salesforce).
Experience of financial reporting processes.
Basic understanding of data modelling concepts.
Personal Attributes
Analytical thinker with curiosity and problem-solving orientation.
Clear communicator, able to present insights to non-technical stakeholders.
Organised and disciplined in documentation and version control.
Comfortable in a fast-paced environment with evolving priorities.
Position
Why this Role Exists:
QBS Software is scaling rapidly across EMEA through organic growth and acquisition. As we continue to unify systems, standardise processes, and evolve into a technology-led organisation, we are looking for a commercially minded Business Analyst to play a central role in shaping how our business operates.
Reporting to the PMO Manager, you will lead business requirements definition and process design across the Group’s systems landscape. While a significant focus will sit across Microsoft Dynamics 365 Sales, Business Central and the wider Microsoft ecosystem, this role extends beyond core ERP/CRM platforms. You will also support Group IT initiatives across People & Culture, Commercial, Operations, Finance and Software Development functions.
This is not a passive documentation role. You will drive clarity, challenge complexity, and ensure solutions are aligned to QBS’s target operating model and growth strategy.
As the Business Analyst at our Alderley Edge Offices you'll be responsible for the following:
Lead Business Requirements & Process Design
Facilitate structured discovery workshops across multiple business functions.
Define and document clear, scalable requirements (BRDs, user stories, process maps, gap analyses).
Accountable for leading As-is and To-Be process analysis that translates into clear, prioritised business and system requirements that enables operational continuity, business readiness, controlled system roll outs across the group.
Translate commercial, operational, and people-related needs into system-enabled solutions.
Drive alignment toward Group-standard processes across regions.
Support Core Systems & Broader IT Landscape
Act as the business lead across Dynamics 365 Sales, Business Central and integrated platforms.
Support system enhancements and optimisation across the Microsoft Power Platform.
Partner with Group IT to define and deliver requirements for internal systems supporting:
People & Culture
Commercial & Sales
Operational fulfilment
Finance
Software Development environments
Ensure strong cross-system data integrity and process alignment.
Integration & Transformation Initiatives
Support M&A integrations by analysing acquired business processes and defining migration requirements.
Conduct system impact assessments and support data transition planning.
Work alongside Group IT and PMO to ensure business readiness for system rollouts.
Lead business-side UAT coordination and solution validation.
Continuous Improvement & Governance
Identify inefficiencies and drive automation or simplification opportunities.
Maintain traceable requirements documentation aligned to PMO governance standards.
Act as the bridge between business stakeholders and technical teams, ensuring mutual clarity and accountability.
Requirements
What You'll Bring:
At least 5-8 years proven experience as a Business Analyst within a systems-driven organisation.
Strong exposure to ERP and/or CRM platforms (Microsoft Dynamics 365 and/or Business Central desirable).
Experience supporting cross-functional system initiatives beyond Finance (HR, Commercial, Operations, IT).
Demonstrable experience leading workshops and influencing stakeholders without direct authority.
Strong understanding of end-to-end business processes (Order-to-Cash, Forecasting, Reporting, Data Governance).
Experience supporting system implementations, rollouts, or integrations.
Excellent analytical, documentation and stakeholder management skills.
Collaborate with the PMO to define and operate a robust Business Analyst framework, ensuring consistency, quality, and repeatability.
Comfortable operating in a fast-paced, acquisition-driven, multi-entity environment.
Confidence in constructively challenging inefficient and fragmented processes, with a clear focus on increasing productivity, operational efficiencies and reducing business and operational risk.
Travel to QBS locations on an as-needed basis to support role responsibilities.
Preferred Skills
Working knowledge of Microsoft Power Platform (Power Automate, Power BI, Power Apps).
Exposure to M&A integrations or system consolidation.
Understanding of API/integration concepts (REST, middleware platforms such as Boomi).
Experience working within a structured PMO environment.
Lean / continuous improvement mindset.
Exposure to software distribution or reseller business models.
Other information
Benefits:
£60,000 per annum
KPI quarterly bonus scheme
Excellent contributory pension scheme
Healthcare scheme
Cycle to Work Scheme
Life Cover
Online retail discounts
Full training and development programme
Mentoring opportunities
Opportunities for promotion and career progression
Our Commitment to Inclusion:
At QBS, we believe diversity isn’t just a box to tick, it’s the engine that drives innovation, creativity, and growth. We’re building a culture where everyone belongs, every voice is heard, and every perspective is valued.
We welcome people of all backgrounds, experiences, and identities, because we know that different ways of thinking make us stronger. Whether you’re starting your career or bringing decades of experience, what matters most is your passion, potential, and willingness to make an impact.
23/03/2026
Full time
Position
Why this Role Exists:
QBS Software is scaling rapidly across EMEA through organic growth and acquisition. As we continue to unify systems, standardise processes, and evolve into a technology-led organisation, we are looking for a commercially minded Business Analyst to play a central role in shaping how our business operates.
Reporting to the PMO Manager, you will lead business requirements definition and process design across the Group’s systems landscape. While a significant focus will sit across Microsoft Dynamics 365 Sales, Business Central and the wider Microsoft ecosystem, this role extends beyond core ERP/CRM platforms. You will also support Group IT initiatives across People & Culture, Commercial, Operations, Finance and Software Development functions.
This is not a passive documentation role. You will drive clarity, challenge complexity, and ensure solutions are aligned to QBS’s target operating model and growth strategy.
As the Business Analyst at our Alderley Edge Offices you'll be responsible for the following:
Lead Business Requirements & Process Design
Facilitate structured discovery workshops across multiple business functions.
Define and document clear, scalable requirements (BRDs, user stories, process maps, gap analyses).
Accountable for leading As-is and To-Be process analysis that translates into clear, prioritised business and system requirements that enables operational continuity, business readiness, controlled system roll outs across the group.
Translate commercial, operational, and people-related needs into system-enabled solutions.
Drive alignment toward Group-standard processes across regions.
Support Core Systems & Broader IT Landscape
Act as the business lead across Dynamics 365 Sales, Business Central and integrated platforms.
Support system enhancements and optimisation across the Microsoft Power Platform.
Partner with Group IT to define and deliver requirements for internal systems supporting:
People & Culture
Commercial & Sales
Operational fulfilment
Finance
Software Development environments
Ensure strong cross-system data integrity and process alignment.
Integration & Transformation Initiatives
Support M&A integrations by analysing acquired business processes and defining migration requirements.
Conduct system impact assessments and support data transition planning.
Work alongside Group IT and PMO to ensure business readiness for system rollouts.
Lead business-side UAT coordination and solution validation.
Continuous Improvement & Governance
Identify inefficiencies and drive automation or simplification opportunities.
Maintain traceable requirements documentation aligned to PMO governance standards.
Act as the bridge between business stakeholders and technical teams, ensuring mutual clarity and accountability.
Requirements
What You'll Bring:
At least 5-8 years proven experience as a Business Analyst within a systems-driven organisation.
Strong exposure to ERP and/or CRM platforms (Microsoft Dynamics 365 and/or Business Central desirable).
Experience supporting cross-functional system initiatives beyond Finance (HR, Commercial, Operations, IT).
Demonstrable experience leading workshops and influencing stakeholders without direct authority.
Strong understanding of end-to-end business processes (Order-to-Cash, Forecasting, Reporting, Data Governance).
Experience supporting system implementations, rollouts, or integrations.
Excellent analytical, documentation and stakeholder management skills.
Collaborate with the PMO to define and operate a robust Business Analyst framework, ensuring consistency, quality, and repeatability.
Comfortable operating in a fast-paced, acquisition-driven, multi-entity environment.
Confidence in constructively challenging inefficient and fragmented processes, with a clear focus on increasing productivity, operational efficiencies and reducing business and operational risk.
Travel to QBS locations on an as-needed basis to support role responsibilities.
Preferred Skills
Working knowledge of Microsoft Power Platform (Power Automate, Power BI, Power Apps).
Exposure to M&A integrations or system consolidation.
Understanding of API/integration concepts (REST, middleware platforms such as Boomi).
Experience working within a structured PMO environment.
Lean / continuous improvement mindset.
Exposure to software distribution or reseller business models.
Other information
Benefits:
£60,000 per annum
KPI quarterly bonus scheme
Excellent contributory pension scheme
Healthcare scheme
Cycle to Work Scheme
Life Cover
Online retail discounts
Full training and development programme
Mentoring opportunities
Opportunities for promotion and career progression
Our Commitment to Inclusion:
At QBS, we believe diversity isn’t just a box to tick, it’s the engine that drives innovation, creativity, and growth. We’re building a culture where everyone belongs, every voice is heard, and every perspective is valued.
We welcome people of all backgrounds, experiences, and identities, because we know that different ways of thinking make us stronger. Whether you’re starting your career or bringing decades of experience, what matters most is your passion, potential, and willingness to make an impact.
Data Engineer Cheltenham (Hybrid - 2-3 days onsite) 32,000 - 38,000 + Bonus + 35 Days Holiday + Hybrid Working + Share Plan + Up to 10 % Pension + Training + Progression This is an excellent opportunity for someone with early experience in data engineering to build a long-term career supporting engineering systems and enterprise data platforms within a globally operating organisation. You will join a collaborative data and engineering systems team where you will gain exposure to large-scale product and manufacturing datasets while contributing to key data improvement initiatives across the business. The organisation is part of the FTSE 100 and operates within a highly technical engineering environment and is committed to improving the quality, consistency, and governance of its product and manufacturing data. As part of a wider digital transformation programme, the business is investing in improving how data is structured, managed, and used across its global platforms. In this role, you will support the management, transformation, and quality improvement of engineering and product data across a range of enterprise systems, including PLM platforms. Working closely with engineers, data specialists, and global stakeholders, you will help extract, analyse, validate, and standardise datasets while contributing to projects that enhance data standards and workflows. The Role: Supporting the maintenance and improvement of product and manufacturing data across engineering systems and PLM platforms Extracting, analysing, and transforming datasets using tools such as SQL and Excel Identifying anomalies and validating data to ensure accuracy and consistency Preparing and loading standardised data into enterprise databases and applications Supporting data improvement initiatives and small-scale projects across the business The Person: Hands on experience in a data-focused role such as data analyst, data coordinator, or similar Experience using data tools such as SQL, Excel, Power BI, Python A strong analytical approach with the ability to work with large datasets Good communication skills and the ability to work with a range of stakeholders Reference Number: BBBH(phone number removed) Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
04/04/2026
Full time
Data Engineer Cheltenham (Hybrid - 2-3 days onsite) 32,000 - 38,000 + Bonus + 35 Days Holiday + Hybrid Working + Share Plan + Up to 10 % Pension + Training + Progression This is an excellent opportunity for someone with early experience in data engineering to build a long-term career supporting engineering systems and enterprise data platforms within a globally operating organisation. You will join a collaborative data and engineering systems team where you will gain exposure to large-scale product and manufacturing datasets while contributing to key data improvement initiatives across the business. The organisation is part of the FTSE 100 and operates within a highly technical engineering environment and is committed to improving the quality, consistency, and governance of its product and manufacturing data. As part of a wider digital transformation programme, the business is investing in improving how data is structured, managed, and used across its global platforms. In this role, you will support the management, transformation, and quality improvement of engineering and product data across a range of enterprise systems, including PLM platforms. Working closely with engineers, data specialists, and global stakeholders, you will help extract, analyse, validate, and standardise datasets while contributing to projects that enhance data standards and workflows. The Role: Supporting the maintenance and improvement of product and manufacturing data across engineering systems and PLM platforms Extracting, analysing, and transforming datasets using tools such as SQL and Excel Identifying anomalies and validating data to ensure accuracy and consistency Preparing and loading standardised data into enterprise databases and applications Supporting data improvement initiatives and small-scale projects across the business The Person: Hands on experience in a data-focused role such as data analyst, data coordinator, or similar Experience using data tools such as SQL, Excel, Power BI, Python A strong analytical approach with the ability to work with large datasets Good communication skills and the ability to work with a range of stakeholders Reference Number: BBBH(phone number removed) Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Data Analyst / Junior Data Scientist 34,000 - 38,000 + benefits Full Time / Permanent Tamworth The Company Akkodis are partnering with a market leading manufacturing company who are looking for a driven Junior Data Scientist / Data Analyst to join their IT development team. This is primarily an office based role based at the head office in Tamworth, West Midlands. The Role The Junior Data Scientist will drive the development and adoption of a data driven decision making culture within the company. The current Software Development team has been building systems and tools for several years, all of which manage the company from an operational point of view. This includes the implementation of bespoke and commonly used tools and platforms such as Power BI, Smartsheet and Dynamics 365 Business Central. The Junior Data Scientist will play a pivotal part in the continued development of these tools alongside the implementation, embedding and deployment of these tools into the day-to-day business processes that drive the company. Key Responsibilities To model datasets and provide data-driven insights to drive business recommendations. To work with internal and external stakeholders to understand and document their requirements. To present and report results of your analysis in accessible and appealing formats, using relevant visualisations. To identify new and innovative ways to analysis and present business data in a way that improves awareness, visibility, acceptance and improvement. To manage and maintain the various reporting platforms used by the company. This includes Power BI, Smartsheet, Dynamics 365 Business Central amongst others. To work with and support the Development team in supporting end users and providing data to their requirements. Skills and Experience At least 1+ year commercial experience working in a similar Data Analyst, Junior Data Scientist or Data Engineer position. Knowledge or experience using software-based data analysis tools such as Excel, Power BI, Reporting Services, SQL or Jet for Business Central . Knowledge of reporting and analysis-based languages such as T-SQL, DAX, Python, R or the principles that they implement. Knowledge of different forms of data visualisation and interaction. The ability to communicate effectively with internal and external stakeholders. Competent in carrying out hypothesis testing & knowledge of statistical methods. Preferably you will be degree qualified in Data or Computer Science or similar or have equivalent experience Please apply via the link or contact (url removed) for more information. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
04/04/2026
Full time
Data Analyst / Junior Data Scientist 34,000 - 38,000 + benefits Full Time / Permanent Tamworth The Company Akkodis are partnering with a market leading manufacturing company who are looking for a driven Junior Data Scientist / Data Analyst to join their IT development team. This is primarily an office based role based at the head office in Tamworth, West Midlands. The Role The Junior Data Scientist will drive the development and adoption of a data driven decision making culture within the company. The current Software Development team has been building systems and tools for several years, all of which manage the company from an operational point of view. This includes the implementation of bespoke and commonly used tools and platforms such as Power BI, Smartsheet and Dynamics 365 Business Central. The Junior Data Scientist will play a pivotal part in the continued development of these tools alongside the implementation, embedding and deployment of these tools into the day-to-day business processes that drive the company. Key Responsibilities To model datasets and provide data-driven insights to drive business recommendations. To work with internal and external stakeholders to understand and document their requirements. To present and report results of your analysis in accessible and appealing formats, using relevant visualisations. To identify new and innovative ways to analysis and present business data in a way that improves awareness, visibility, acceptance and improvement. To manage and maintain the various reporting platforms used by the company. This includes Power BI, Smartsheet, Dynamics 365 Business Central amongst others. To work with and support the Development team in supporting end users and providing data to their requirements. Skills and Experience At least 1+ year commercial experience working in a similar Data Analyst, Junior Data Scientist or Data Engineer position. Knowledge or experience using software-based data analysis tools such as Excel, Power BI, Reporting Services, SQL or Jet for Business Central . Knowledge of reporting and analysis-based languages such as T-SQL, DAX, Python, R or the principles that they implement. Knowledge of different forms of data visualisation and interaction. The ability to communicate effectively with internal and external stakeholders. Competent in carrying out hypothesis testing & knowledge of statistical methods. Preferably you will be degree qualified in Data or Computer Science or similar or have equivalent experience Please apply via the link or contact (url removed) for more information. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
The Health & Safety Data & Systems Analyst/Coordinator provides required HSEQ system support across the Group. The position is empowered to support in the implementation of software-based tools and integrated management systems whilst increasing performance and assurance. The role will help the business to gain beneficial insights from health & safety data allowing them to take a more evidence-based approach to managing and improving health & safety risk within the business. The role will conduct analytical HSE reports, perform gap analysis and evaluate trends with a focus on risk understanding and elimination. Key Responsibilities Systems Administration Administer Breedon's HSEQ reporting platform (Enablon) to maximise its value to the business. Administrator for the Breedon Management System to maximise the use and value of the system across the business. Document Controller for all Company Standards, maintaining efficient and effective systems for document management, including version control. Providing systems training and troubleshooting for implemented software solutions. Data Analysis Proactively support the optimisation of HSEQ systems and processes to assist the businesses in obtaining their targeted results and embedding a positive H&S culture Partner with colleagues across our businesses to develop and maintain system dashboards, using common leading & lagging metrics wherever possible i.e. Power BI. Interrogate and analyse HSE data across agreed key performance indicators to identify trends and related risks & performance themes Conduct ad-hoc analysis and reporting to support deep dives into BU-specific and group wide themes. Verify data accuracy, completeness, and quality in line with the basis of reporting. Support and maintain the HSE data model (KPIs), escalating to the team as required Skills, Knowledge & Expertise You will have 3-5 years of knowledge or experience in Health, Safety and Environment, preferably from the construction industry and / or proven experience of managing systems and digital reporting platforms within the QHSE space. Attention to detail and a commitment to data accuracy. Experience of data management, analysis and reporting. Excellent analytical skills that can be applied to breadth and depth of data to distil key insights for reporting. Experience of developing and continuously improving digital dashboards, using measures and indicators, in both Power BI and software-as-as-service systems (SaaS). Comfortable navigating various databases such as Power BI dashboards, Microsoft Excel, and Sharepoint. Strong written and desktop publishing skills to clearly articulate insights in Word and PowerPoint reports, following analysis. Ability to build and maintain open, collaborative relationships with cross function internal and external stakeholders. A reliable self-starter with the drive required to influence others to consistently meet deadlines. Ability to work independently and contribute actively to work in partnership with key stakeholders Able to link data with business problems, naturally identify and contextualise patterns, anomalies and adjacencies, articulate insights to offer action. Continuous improvement mindset. Job Benefits 25 days holiday plus bank holidays Contributory Pension Scheme Free on-site Parking Holiday Buy Scheme Volunteer Scheme Share Save Scheme Life Assurance Enhanced Maternity, Adoption & Paternity Scheme Health & Wellbeing Initiatives Discount Scheme
04/04/2026
Full time
The Health & Safety Data & Systems Analyst/Coordinator provides required HSEQ system support across the Group. The position is empowered to support in the implementation of software-based tools and integrated management systems whilst increasing performance and assurance. The role will help the business to gain beneficial insights from health & safety data allowing them to take a more evidence-based approach to managing and improving health & safety risk within the business. The role will conduct analytical HSE reports, perform gap analysis and evaluate trends with a focus on risk understanding and elimination. Key Responsibilities Systems Administration Administer Breedon's HSEQ reporting platform (Enablon) to maximise its value to the business. Administrator for the Breedon Management System to maximise the use and value of the system across the business. Document Controller for all Company Standards, maintaining efficient and effective systems for document management, including version control. Providing systems training and troubleshooting for implemented software solutions. Data Analysis Proactively support the optimisation of HSEQ systems and processes to assist the businesses in obtaining their targeted results and embedding a positive H&S culture Partner with colleagues across our businesses to develop and maintain system dashboards, using common leading & lagging metrics wherever possible i.e. Power BI. Interrogate and analyse HSE data across agreed key performance indicators to identify trends and related risks & performance themes Conduct ad-hoc analysis and reporting to support deep dives into BU-specific and group wide themes. Verify data accuracy, completeness, and quality in line with the basis of reporting. Support and maintain the HSE data model (KPIs), escalating to the team as required Skills, Knowledge & Expertise You will have 3-5 years of knowledge or experience in Health, Safety and Environment, preferably from the construction industry and / or proven experience of managing systems and digital reporting platforms within the QHSE space. Attention to detail and a commitment to data accuracy. Experience of data management, analysis and reporting. Excellent analytical skills that can be applied to breadth and depth of data to distil key insights for reporting. Experience of developing and continuously improving digital dashboards, using measures and indicators, in both Power BI and software-as-as-service systems (SaaS). Comfortable navigating various databases such as Power BI dashboards, Microsoft Excel, and Sharepoint. Strong written and desktop publishing skills to clearly articulate insights in Word and PowerPoint reports, following analysis. Ability to build and maintain open, collaborative relationships with cross function internal and external stakeholders. A reliable self-starter with the drive required to influence others to consistently meet deadlines. Ability to work independently and contribute actively to work in partnership with key stakeholders Able to link data with business problems, naturally identify and contextualise patterns, anomalies and adjacencies, articulate insights to offer action. Continuous improvement mindset. Job Benefits 25 days holiday plus bank holidays Contributory Pension Scheme Free on-site Parking Holiday Buy Scheme Volunteer Scheme Share Save Scheme Life Assurance Enhanced Maternity, Adoption & Paternity Scheme Health & Wellbeing Initiatives Discount Scheme
Structured e-invoice / e-invoicing / international invoice XML standards Business Analyst London (Hybrid) 750/day (Inside IR35) Our client is looking for an experienced Finance Business Analyst with solid Tax, Accounting, Invoicing (specifically the new XML e-invoice standards) and also knowledge around SAP Hana for a long term contract role (Hybrid, West London based). Initial contract period is 12 months. This role is inside IR35 - so you'd be working via an Umbrella company Your background will be in Finance Business Analysis and you'll have great knowledge around the new e-invoice XML standards. You'd be leading the analysis for this programme on an initial 12 month contract - and you'll have great experience around the new e-invoice XML standards, plus Tax, Finance, and also SAP Hana. As well as the above the client is looking for someone with excellent communication skills that can engage with stakeholders all levels. Business Analyst E-invoice XML standards Finance Programmes Tax SAP Hybrid - London based 750/day inside IR35 (so you'll be working via an Umbrella company) Please do send me your CV to start a conversation around this. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
04/04/2026
Contractor
Structured e-invoice / e-invoicing / international invoice XML standards Business Analyst London (Hybrid) 750/day (Inside IR35) Our client is looking for an experienced Finance Business Analyst with solid Tax, Accounting, Invoicing (specifically the new XML e-invoice standards) and also knowledge around SAP Hana for a long term contract role (Hybrid, West London based). Initial contract period is 12 months. This role is inside IR35 - so you'd be working via an Umbrella company Your background will be in Finance Business Analysis and you'll have great knowledge around the new e-invoice XML standards. You'd be leading the analysis for this programme on an initial 12 month contract - and you'll have great experience around the new e-invoice XML standards, plus Tax, Finance, and also SAP Hana. As well as the above the client is looking for someone with excellent communication skills that can engage with stakeholders all levels. Business Analyst E-invoice XML standards Finance Programmes Tax SAP Hybrid - London based 750/day inside IR35 (so you'll be working via an Umbrella company) Please do send me your CV to start a conversation around this. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Business Analyst Customer Journey Analysis Berkshire Hybrid 750/day (Inside IR35) 12 Months Contract Our client is seeking an experienced Business Analyst with experience in supporting digital and AI enabled customer service solutions, including assisted service or self-service functions. Required Key Skills & Experience: Proven experience as a Senior Business Analyst supporting large-scale transformation programmes within customer service, contact centre, or customer operations environments. Strong background in customer journey analysis, process re-engineering, and target operating model design. Experience working with CRM and contact centre platforms, ideally Salesforce and/or Amazon Connect (or equivalent). Experience operating in Agile delivery environments, supporting squads through sprints and releases. Exposure to AI tools, conversational analytics, speech-to-text, or intelligent routing. Professional Business Analysis certification desirable (BCS, IIBA, Agile BA). Location: Berkshire Hybrid: 1-2 days per week in the office / remainder days working from home Contract: 12 Months Rate: 750/d Inside IR35 (Via umbrella) If you're an experienced Business Analyst with experience in supporting Customer journey's we'd love to hear from you. Please submit your CV today! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
04/04/2026
Contractor
Business Analyst Customer Journey Analysis Berkshire Hybrid 750/day (Inside IR35) 12 Months Contract Our client is seeking an experienced Business Analyst with experience in supporting digital and AI enabled customer service solutions, including assisted service or self-service functions. Required Key Skills & Experience: Proven experience as a Senior Business Analyst supporting large-scale transformation programmes within customer service, contact centre, or customer operations environments. Strong background in customer journey analysis, process re-engineering, and target operating model design. Experience working with CRM and contact centre platforms, ideally Salesforce and/or Amazon Connect (or equivalent). Experience operating in Agile delivery environments, supporting squads through sprints and releases. Exposure to AI tools, conversational analytics, speech-to-text, or intelligent routing. Professional Business Analysis certification desirable (BCS, IIBA, Agile BA). Location: Berkshire Hybrid: 1-2 days per week in the office / remainder days working from home Contract: 12 Months Rate: 750/d Inside IR35 (Via umbrella) If you're an experienced Business Analyst with experience in supporting Customer journey's we'd love to hear from you. Please submit your CV today! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Enterprise Architecture Modelling SME Must have an Active DV Clearance Join a high-performing Defence and National Security programme as an Enterprise Architecture Modelling SME , where you will design and manage enterprise architecture models that guide strategic decision making across complex systems. This is an opportunity to work within a multi skilled agile team, shaping how technology, applications, and business processes align to deliver secure and effective outcomes. About the Role - Enterprise Architecture Modelling SME As an Enterprise Architecture Modelling SME , you will create and manage enterprise architecture models across business, application, and technology layers using the ArchiMate standard. You will develop clear viewpoints, diagrams, and capability maps to communicate architectural direction to stakeholders. The role involves conducting impact and gap analyses, scenario modelling, and supporting decision making on proposed changes. You will work closely with analysts, project managers, data architects, and engineers to ensure solutions align with defined blueprints. You will automate documentation outputs from models to support knowledge transfer and reduce manual effort. What We're Looking For - Enterprise Architecture Modelling SME Strong experience applying ArchiMate 3.x across multiple viewpoints. Familiarity with architecture tools such as Archi, Sparx EA, or BizzDesign . Ability to visualise complex systems and produce clear analytical outputs. Excellent communication skills to explain architectural concepts to technical and non technical audiences. Strong problem solving ability with a structured and proactive approach. Make a meaningful impact as an Enterprise Architecture Modelling SME in a secure, mission focused environment. To apply, please send your CV by pressing the apply button.
04/04/2026
Contractor
Enterprise Architecture Modelling SME Must have an Active DV Clearance Join a high-performing Defence and National Security programme as an Enterprise Architecture Modelling SME , where you will design and manage enterprise architecture models that guide strategic decision making across complex systems. This is an opportunity to work within a multi skilled agile team, shaping how technology, applications, and business processes align to deliver secure and effective outcomes. About the Role - Enterprise Architecture Modelling SME As an Enterprise Architecture Modelling SME , you will create and manage enterprise architecture models across business, application, and technology layers using the ArchiMate standard. You will develop clear viewpoints, diagrams, and capability maps to communicate architectural direction to stakeholders. The role involves conducting impact and gap analyses, scenario modelling, and supporting decision making on proposed changes. You will work closely with analysts, project managers, data architects, and engineers to ensure solutions align with defined blueprints. You will automate documentation outputs from models to support knowledge transfer and reduce manual effort. What We're Looking For - Enterprise Architecture Modelling SME Strong experience applying ArchiMate 3.x across multiple viewpoints. Familiarity with architecture tools such as Archi, Sparx EA, or BizzDesign . Ability to visualise complex systems and produce clear analytical outputs. Excellent communication skills to explain architectural concepts to technical and non technical audiences. Strong problem solving ability with a structured and proactive approach. Make a meaningful impact as an Enterprise Architecture Modelling SME in a secure, mission focused environment. To apply, please send your CV by pressing the apply button.
We are partnering exclusively with a leading business services provider, in their search for an Interim Accounting Analyst. This is a 3-month temporary role (with a high likelihood of extension) based in Leeds offering a hybrid working model (3 days in office) and a day rate between 220 to 240 per day via umbrella. The Role You will provide immediate capacity to a busy finance team supporting a large public sector contract. This is a hands-on, proactive role focused on strengthening daily business-as-usual operations, ensuring stringent reconciliations are met , and supporting urgent year-end audit requirements. Key Responsibilities Reconciliations: Perform daily and monthly bank, revenue, and cash banking reconciliations to meet strict Service Level Agreements (SLAs). General Ledger: Prepare and manage General Ledger (GL) and balance sheet reconciliations. Audit Support: Support external audit remediation by gathering evidence and addressing queries before the March 31st year-end deadline. Financial Operations: Assist with month-end close tasks, including Direct Debit, credit card, and payment reconciliations. Process Improvement: Identify efficiency gains and assist with the documentation of finance processes and internal controls. Reporting: Support the preparation of monthly reporting and perform data analysis using Excel. This role could be right for you if you have: Qualifications: Ideally part-qualified level (ACA, ACCA, or CIMA). Technical Skills: Strong experience in finance operations with high-volume transactions. Proficiency in Oracle is highly desirable. Excel & Systems: Advanced Excel skills, including lookups and pivot tables for data manipulation. Audit Experience: Proven track record of dealing with audit queries and supporting external audit processes. Soft Skills: A proactive, reliable, and organised approach with the ability to "hit the ground running" in a fast-paced environment. Randstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003
04/04/2026
Seasonal
We are partnering exclusively with a leading business services provider, in their search for an Interim Accounting Analyst. This is a 3-month temporary role (with a high likelihood of extension) based in Leeds offering a hybrid working model (3 days in office) and a day rate between 220 to 240 per day via umbrella. The Role You will provide immediate capacity to a busy finance team supporting a large public sector contract. This is a hands-on, proactive role focused on strengthening daily business-as-usual operations, ensuring stringent reconciliations are met , and supporting urgent year-end audit requirements. Key Responsibilities Reconciliations: Perform daily and monthly bank, revenue, and cash banking reconciliations to meet strict Service Level Agreements (SLAs). General Ledger: Prepare and manage General Ledger (GL) and balance sheet reconciliations. Audit Support: Support external audit remediation by gathering evidence and addressing queries before the March 31st year-end deadline. Financial Operations: Assist with month-end close tasks, including Direct Debit, credit card, and payment reconciliations. Process Improvement: Identify efficiency gains and assist with the documentation of finance processes and internal controls. Reporting: Support the preparation of monthly reporting and perform data analysis using Excel. This role could be right for you if you have: Qualifications: Ideally part-qualified level (ACA, ACCA, or CIMA). Technical Skills: Strong experience in finance operations with high-volume transactions. Proficiency in Oracle is highly desirable. Excel & Systems: Advanced Excel skills, including lookups and pivot tables for data manipulation. Audit Experience: Proven track record of dealing with audit queries and supporting external audit processes. Soft Skills: A proactive, reliable, and organised approach with the ability to "hit the ground running" in a fast-paced environment. Randstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003
Business Analyst 6 Months - Contract Warwick / Wokingham (2 days a week on site) Are you ready to make a significant impact in the utilities sector? Our client, a leading player in the Utilities industry, is on the lookout for an enthusiastic Business Analyst (BA) to help shape the future of business processes across the organization. This is your opportunity to be part of a team that champions improvement and efficiency! About the Role As a Business Analyst, you will play a crucial role within the Major Programme Delivery (MPD) function. Your mission? To ensure that the client operates with robust, repeatable, and well-governed business processes. You'll work collaboratively with diverse teams to define, document, and enhance business practices, making them clear and accessible to everyone. Key Accountabilities Lead Workshops: Facilitate engaging sessions with stakeholders to capture current state processes and practices. Develop Standards: Create, maintain, and improve process standards and frameworks to ensure consistency across the organization. Translate Needs: Convert business requirements into structured process definitions and procedural guidance. Document with Precision: Use recognized modelling techniques (e.g., BPMN) to document processes clearly and consistently. Drive Future State Development: Align future processes with strategic objectives and regulatory obligations. Validate Changes: Collaborate with process owners to ensure understanding and adoption of process changes. Ensure Compliance: Contribute to process governance, including version control and change approvals. Create User-Friendly Materials: Develop accessible documentation and guidance materials to support process adoption. Champion Continuous Improvement: Identify inefficiencies and propose structured improvements based on data insights. About You We're on the lookout for someone who brings: Proven Experience: A solid background in business analysis with a focus on documenting and improving processes. Workshop Facilitation Skills: Confidence in leading structured workshops to capture valuable insights from stakeholders. Effective Communication: Strong storytelling abilities to translate complex information into clear formats. Stakeholder Engagement Expertise: The ability to work effectively with operational teams and senior leaders alike. Detail Orientation: A structured mindset, capable of managing multiple process areas simultaneously. Knowledge of Change Management: Familiarity with change management principles to support process adoption. Modelling Techniques Proficiency: Understanding of BPMN and other process analysis tools. Qualifications Proven experience in Business Analysis or a related role with knowledge of project management methodologies (e.g., Agile, Waterfall). Excellent stakeholder engagement and interpersonal skills. Strong analytical and problem-solving abilities. Proficiency in project management software (e.g., Microsoft Project, POL), and Microsoft Office Suite. High standard of written communication, producing clear and high-quality documentation. Familiarity with structured methodologies (e.g., Lean, BPMN). Why Join Us? Be a part of a dynamic team that values innovation and collaboration. Contribute to meaningful projects that make a difference in the energy sector. Enjoy a supportive work environment that encourages professional growth and development. Ready to Make an Impact? If you're excited about this opportunity and ready to take your career to the next level, we want to hear from you! Apply today and help us drive transformational change across our organization. Join us on this exciting journey toward a sustainable future! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
03/04/2026
Contractor
Business Analyst 6 Months - Contract Warwick / Wokingham (2 days a week on site) Are you ready to make a significant impact in the utilities sector? Our client, a leading player in the Utilities industry, is on the lookout for an enthusiastic Business Analyst (BA) to help shape the future of business processes across the organization. This is your opportunity to be part of a team that champions improvement and efficiency! About the Role As a Business Analyst, you will play a crucial role within the Major Programme Delivery (MPD) function. Your mission? To ensure that the client operates with robust, repeatable, and well-governed business processes. You'll work collaboratively with diverse teams to define, document, and enhance business practices, making them clear and accessible to everyone. Key Accountabilities Lead Workshops: Facilitate engaging sessions with stakeholders to capture current state processes and practices. Develop Standards: Create, maintain, and improve process standards and frameworks to ensure consistency across the organization. Translate Needs: Convert business requirements into structured process definitions and procedural guidance. Document with Precision: Use recognized modelling techniques (e.g., BPMN) to document processes clearly and consistently. Drive Future State Development: Align future processes with strategic objectives and regulatory obligations. Validate Changes: Collaborate with process owners to ensure understanding and adoption of process changes. Ensure Compliance: Contribute to process governance, including version control and change approvals. Create User-Friendly Materials: Develop accessible documentation and guidance materials to support process adoption. Champion Continuous Improvement: Identify inefficiencies and propose structured improvements based on data insights. About You We're on the lookout for someone who brings: Proven Experience: A solid background in business analysis with a focus on documenting and improving processes. Workshop Facilitation Skills: Confidence in leading structured workshops to capture valuable insights from stakeholders. Effective Communication: Strong storytelling abilities to translate complex information into clear formats. Stakeholder Engagement Expertise: The ability to work effectively with operational teams and senior leaders alike. Detail Orientation: A structured mindset, capable of managing multiple process areas simultaneously. Knowledge of Change Management: Familiarity with change management principles to support process adoption. Modelling Techniques Proficiency: Understanding of BPMN and other process analysis tools. Qualifications Proven experience in Business Analysis or a related role with knowledge of project management methodologies (e.g., Agile, Waterfall). Excellent stakeholder engagement and interpersonal skills. Strong analytical and problem-solving abilities. Proficiency in project management software (e.g., Microsoft Project, POL), and Microsoft Office Suite. High standard of written communication, producing clear and high-quality documentation. Familiarity with structured methodologies (e.g., Lean, BPMN). Why Join Us? Be a part of a dynamic team that values innovation and collaboration. Contribute to meaningful projects that make a difference in the energy sector. Enjoy a supportive work environment that encourages professional growth and development. Ready to Make an Impact? If you're excited about this opportunity and ready to take your career to the next level, we want to hear from you! Apply today and help us drive transformational change across our organization. Join us on this exciting journey toward a sustainable future! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
FINANCE BUSINESS ANALYST - Ipswich - hybrid (3 days per week in the office) A fantastic new opportunity for a business analyst with a strong background in finance - specifically MS Dynamics 365 - you will responsible for the gathering, eliciting, analysing, documenting and managing requirements for projects - you will bridge the gap between the business environment of stakeholders and the functional and business requirements and processes. You will be responsible for producing, scoping, process mapping and integration functional and technical specification documents. Experience of D365 F&O or other finance modules is highly desirable. Skills and Experience: Excellent communication, stakeholder management, facilitation, presentation and documentation skills. Building relationships with stakeholders to understand, define and document requirements. Maintenance of documentation and records, prepare and present material to stakeholders of a high quality. Supporting all business activities within the end-to-end project delivery such as workshops, UAT and training Knowledge of and demonstrated experience in requirement gathering processes and methodologies, including the project lifecycle and software development process, are essential. Relevant professional qualifications, such as BCS Business Analysis Certifications are desirable. Experience as a Business Analyst in a business environment with finance IT projects. MS D365 Project expertise Knowledge of and demonstrated experience in requirement gathering processes and methodologies, including the project lifecycle. Strong technical aptitude and computer proficiency, including MS Office Suite. Demonstrable strong written, presentation, communication and negotiation skills and can articulate complex solutions. Confident with the ability to facilitate groups and give presentations. An ability to work well with internal and external clients. BPMN experience highly desirable Please apply with CV.
03/04/2026
Full time
FINANCE BUSINESS ANALYST - Ipswich - hybrid (3 days per week in the office) A fantastic new opportunity for a business analyst with a strong background in finance - specifically MS Dynamics 365 - you will responsible for the gathering, eliciting, analysing, documenting and managing requirements for projects - you will bridge the gap between the business environment of stakeholders and the functional and business requirements and processes. You will be responsible for producing, scoping, process mapping and integration functional and technical specification documents. Experience of D365 F&O or other finance modules is highly desirable. Skills and Experience: Excellent communication, stakeholder management, facilitation, presentation and documentation skills. Building relationships with stakeholders to understand, define and document requirements. Maintenance of documentation and records, prepare and present material to stakeholders of a high quality. Supporting all business activities within the end-to-end project delivery such as workshops, UAT and training Knowledge of and demonstrated experience in requirement gathering processes and methodologies, including the project lifecycle and software development process, are essential. Relevant professional qualifications, such as BCS Business Analysis Certifications are desirable. Experience as a Business Analyst in a business environment with finance IT projects. MS D365 Project expertise Knowledge of and demonstrated experience in requirement gathering processes and methodologies, including the project lifecycle. Strong technical aptitude and computer proficiency, including MS Office Suite. Demonstrable strong written, presentation, communication and negotiation skills and can articulate complex solutions. Confident with the ability to facilitate groups and give presentations. An ability to work well with internal and external clients. BPMN experience highly desirable Please apply with CV.
Are you ready to take your career to the next level in a role that combines data analytics, CRM development, and continuous improvement? This is an exciting opportunity to join a company with over a century of excellence in designing and supplying high-quality products. This role offers a fantastic chance to grow professionally while being part of a forward-thinking organisation. What You Will Do: - Run, update, and assist in developing and maintaining business intelligence dashboards and reports. - Support data extraction, transformation, and loading (ETL) processes to ensure data accuracy and quality. - Assist with day-to-day maintenance of the CRM system, including user accounts, permissions, and data updates. - Provide support for user queries, deliver training, and enhance user adoption of the CRM platform. - Contribute to small-scale enhancements and improvements to BI and CRM solutions, ensuring efficiency and innovation. - Collaborate with the IT team to provide technical support across departments and assist with system upgrades and testing. What You Will Bring: - A strong interest in data analytics and CRM systems, with a basic knowledge of SQL and data manipulation. - Excellent problem-solving and communication skills, with the ability to work collaboratively in a team environment. - Familiarity with reporting or business intelligence tools and previous exposure to a CRM platform. - Attention to detail, process-oriented thinking, and a willingness to learn and adapt to new technologies. - Proficiency in Microsoft Office products and a proactive approach to continuous improvement. Joining this company means being part of a legacy of innovation and quality that spans over a century. The company is driven by a commitment to excellence and a strategic focus on growth, investment, and outstanding customer service. In this role, you will play a key part in supporting the organisation's goals and contributing to its ongoing success in the UK construction industry and beyond. Location: This role is based at the company's headquarters in Kingswinford. Interested?: If you're ready to make your mark as a BI Analyst and thrive in a dynamic and supportive environment, don't wait! Apply now and take the first step towards an exciting new chapter in your career. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
03/04/2026
Full time
Are you ready to take your career to the next level in a role that combines data analytics, CRM development, and continuous improvement? This is an exciting opportunity to join a company with over a century of excellence in designing and supplying high-quality products. This role offers a fantastic chance to grow professionally while being part of a forward-thinking organisation. What You Will Do: - Run, update, and assist in developing and maintaining business intelligence dashboards and reports. - Support data extraction, transformation, and loading (ETL) processes to ensure data accuracy and quality. - Assist with day-to-day maintenance of the CRM system, including user accounts, permissions, and data updates. - Provide support for user queries, deliver training, and enhance user adoption of the CRM platform. - Contribute to small-scale enhancements and improvements to BI and CRM solutions, ensuring efficiency and innovation. - Collaborate with the IT team to provide technical support across departments and assist with system upgrades and testing. What You Will Bring: - A strong interest in data analytics and CRM systems, with a basic knowledge of SQL and data manipulation. - Excellent problem-solving and communication skills, with the ability to work collaboratively in a team environment. - Familiarity with reporting or business intelligence tools and previous exposure to a CRM platform. - Attention to detail, process-oriented thinking, and a willingness to learn and adapt to new technologies. - Proficiency in Microsoft Office products and a proactive approach to continuous improvement. Joining this company means being part of a legacy of innovation and quality that spans over a century. The company is driven by a commitment to excellence and a strategic focus on growth, investment, and outstanding customer service. In this role, you will play a key part in supporting the organisation's goals and contributing to its ongoing success in the UK construction industry and beyond. Location: This role is based at the company's headquarters in Kingswinford. Interested?: If you're ready to make your mark as a BI Analyst and thrive in a dynamic and supportive environment, don't wait! Apply now and take the first step towards an exciting new chapter in your career. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
IT Business Analyst Akkodis are currently working in partnership with a leading service provider to recruit an experienced IT Business Analyst to take responsibility for consulting with internal customers and the wider business to discovery and design systems and solutions. The Role As an IT Business Analyst you will work with project teams to design and implement business solutions, including systems and processes. (e.g. Salesforce, AI) Along with a highly competitive salary there is the flexibility of hybrid working and the opportunity to develop your skills with further training and certifications. The Responsibilities Collaborate with stakeholders to identify business needs, goals, and objectives. Conduct research and analysis to identify trends and best practices in the industry. Develop and document business requirements, including functional specifications and user stories. Work with project teams to design and implement business solutions, including systems and processes. Analyse data to identify trends, patterns, and opportunities for improvement. Prepare reports and presentations to communicate findings and recommendations to stakeholders. Monitor and track project progress, identifying potential issues and risks and providing recommendations for mitigation. Support the testing and validation of new systems and processes to ensure they meet business requirements. Provide training and support to end-users to ensure successful adoption of new systems and processes. The Requirements A broad range of IT knowledge including infrastructure, security, and applications Sound understanding of digital landscapes Understanding and mapping user journeys Experience managing IT projects spanning multiple teams and business areas Experience in working in an Agile environment Strong written, verbal and visual communication skills Writing and refining user stories, including definition of Acceptance Criteria Facilitating discovery and design sessions with the to define requirements and the solution Ability to build and maintain good Client relationships Strong decision making and judgement, influencing, and presentation skills If you are looking for an exciting new challenge to join a growing organisation and play a key role in its continued success, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
03/04/2026
Full time
IT Business Analyst Akkodis are currently working in partnership with a leading service provider to recruit an experienced IT Business Analyst to take responsibility for consulting with internal customers and the wider business to discovery and design systems and solutions. The Role As an IT Business Analyst you will work with project teams to design and implement business solutions, including systems and processes. (e.g. Salesforce, AI) Along with a highly competitive salary there is the flexibility of hybrid working and the opportunity to develop your skills with further training and certifications. The Responsibilities Collaborate with stakeholders to identify business needs, goals, and objectives. Conduct research and analysis to identify trends and best practices in the industry. Develop and document business requirements, including functional specifications and user stories. Work with project teams to design and implement business solutions, including systems and processes. Analyse data to identify trends, patterns, and opportunities for improvement. Prepare reports and presentations to communicate findings and recommendations to stakeholders. Monitor and track project progress, identifying potential issues and risks and providing recommendations for mitigation. Support the testing and validation of new systems and processes to ensure they meet business requirements. Provide training and support to end-users to ensure successful adoption of new systems and processes. The Requirements A broad range of IT knowledge including infrastructure, security, and applications Sound understanding of digital landscapes Understanding and mapping user journeys Experience managing IT projects spanning multiple teams and business areas Experience in working in an Agile environment Strong written, verbal and visual communication skills Writing and refining user stories, including definition of Acceptance Criteria Facilitating discovery and design sessions with the to define requirements and the solution Ability to build and maintain good Client relationships Strong decision making and judgement, influencing, and presentation skills If you are looking for an exciting new challenge to join a growing organisation and play a key role in its continued success, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Data Architect Hybrid RCT (South Wales) IntaPeople are proud and excited to be appointed to recruit an experienced Data Architect for a Welsh-based not-for-profit sector client on an exclusive growth project. This is a very exciting opportunity to join their fast-growing Data function in this newly created position. You will be joining the data team as one of the first handful of team members in this area of the business which will work with external partners to build out the organisations data capability offering. As a Data Architect, you will be responsible for designing, building, and maintaining robust, scalable, and secure data pipelines and platform that enable them to make data -driven decisions at a enterprise level. Working closely with the Head of Data Engineering you will help grow out this data function with the recruitment of further data engineering resources whilst working closely with solutions architects and Software Engineers. You will also get the opportunity to progress into a leadership role if this suited the individuals desires and capabilities. You will shape, govern and assure the organisation s data architecture, defining, designing and maintaining strategic data models, standards, flows and governance structures that support organisational goals, ensure compliance, foster collaboration across business areas, and enable the organisation to make data-driven decisions Essential Skills Proven experience as a Senior Data Engineer or Data Architect (or similar/related role). Experience with Enterprise level Data sets. Expertise and practical experience in designing and aligning data models across multiple subject areas, applying recognised patterns and industry standards. Familiarity with structured architectural approaches found in TOGAF (data architecture) or equivalent. Proven experience defining and evolving data governance, including data quality, metadata, lineage, and policy assurance across services. Strong capability in data profiling, source system analysis and identifying links across problem domains to define common, reusable solutions. Experience of communicating technical information and data to a non technical audience and working collaboratively with analysts, architects, and product owners to deliver data solutions that meet user and organisational needs. Ability to lead and mentor other team members. Demonstrable knowledge of data modelling and data warehousing within platforms such as Azure or AWS. Practical experience with Microsoft Azure services, including Azure Data Lake (Gen2), Synapse, Event Hubs, and Cosmos DB, within scalable cloud -based architectures. Robust understanding of data governance, data quality, and metadata management. Desirable skills Experience with Azure Data Factory, Databricks, or Apache Spark, following modern ETL/ELT principles. Experience in using Git, Azure DevOps, or GitHub Actions for version control, CI/CD, and collaborative data delivery. Experience with Big Data. Certification in data architecture or governance frameworks (e.g., TOGAF, DAMA, DCAM, EDMC). Experience of using programming languages such as Python, Scala and SQL Welsh language skills. Key Responsibilities (at a glance): Establish Data strategies and data modelling internally within the data estate Lead the design and oversight of enterprise aligned data models and supporting data architecture, ensuring that all modelling approaches follow organisational standards, recognised patterns, and enable scalable, high quality data flows across services. Provide expert architectural guidance to technical teams delivering cloud based data platforms, ensuring that data integration, modelling, metadata and design decisions align with organisational and enterprise-wide standards Work closely with other business leaders to maintain governance and compliance within their data estate. Work closely with data analysts,data engineering, Enterprise and solution architects, DevOps, and business stakeholders through regular communication and collaborative planning to ensure data solutions are closely aligned with business objectives and effectively meet user needs. Contribute to the development and execution of the Data Strategy by maintaining thorough documentation of data processes, architectures, and workflows to ensure all technical and process information is systematically recorded, updated and data initiatives deliver business value and are aligned with broader technology and organisational goals Research into emerging technologies and upcoming trends Provide oversight to teams building data processing pipelines and integration patterns, ensuring their artefacts are consistent with data architecture principles and metadata strategies. Lead on the introduction of foundational data management capabilities to improve trust, accessibility, and efficiency in an organisation that has limited data management capability, lacks data management practices, including governance, metadata standards, and quality controls. Design, implement, and optimise physical data models that align with pipeline architecture, by using the approach that ensures efficient query performance, scalable storage, and robust integration and delivers adaptable and resource -efficient data processing, meeting the organisation s evolving analytical and operational demands. Managing the aspirations of a variety of stakeholders to enable successful project delivery can be challenging, especially when their priorities may differ or even conflict and require reconciliation to meet business and project needs. What you ll get in return (at a glance) A salary of circa £62,500 - £67,500 (depending on experience) 28 days annual leave + public bank holidays Hybrid working - To be based in their brand new, modern offices 1-2 days per week A flexible working environment Competitive Legal and General pension Scheme (8% employer contribution) 4 x Death in service The opportunity to work on modern and industry changing projects Progression and development opportunities Free Rail travel throughout Wales and discounted throughout the UK Salary sacrifice scheme such as cycle to work, electric vehicle A chance to truly contribute to large scale digitalisation projects within Wales For more information click APPLY now or for a confidential chat call Nathan Handley on (phone number removed). This role is commutable from Swansea, Bridgend, Pontypridd, Cardiff and Newport or surrounding areas.
03/04/2026
Full time
Data Architect Hybrid RCT (South Wales) IntaPeople are proud and excited to be appointed to recruit an experienced Data Architect for a Welsh-based not-for-profit sector client on an exclusive growth project. This is a very exciting opportunity to join their fast-growing Data function in this newly created position. You will be joining the data team as one of the first handful of team members in this area of the business which will work with external partners to build out the organisations data capability offering. As a Data Architect, you will be responsible for designing, building, and maintaining robust, scalable, and secure data pipelines and platform that enable them to make data -driven decisions at a enterprise level. Working closely with the Head of Data Engineering you will help grow out this data function with the recruitment of further data engineering resources whilst working closely with solutions architects and Software Engineers. You will also get the opportunity to progress into a leadership role if this suited the individuals desires and capabilities. You will shape, govern and assure the organisation s data architecture, defining, designing and maintaining strategic data models, standards, flows and governance structures that support organisational goals, ensure compliance, foster collaboration across business areas, and enable the organisation to make data-driven decisions Essential Skills Proven experience as a Senior Data Engineer or Data Architect (or similar/related role). Experience with Enterprise level Data sets. Expertise and practical experience in designing and aligning data models across multiple subject areas, applying recognised patterns and industry standards. Familiarity with structured architectural approaches found in TOGAF (data architecture) or equivalent. Proven experience defining and evolving data governance, including data quality, metadata, lineage, and policy assurance across services. Strong capability in data profiling, source system analysis and identifying links across problem domains to define common, reusable solutions. Experience of communicating technical information and data to a non technical audience and working collaboratively with analysts, architects, and product owners to deliver data solutions that meet user and organisational needs. Ability to lead and mentor other team members. Demonstrable knowledge of data modelling and data warehousing within platforms such as Azure or AWS. Practical experience with Microsoft Azure services, including Azure Data Lake (Gen2), Synapse, Event Hubs, and Cosmos DB, within scalable cloud -based architectures. Robust understanding of data governance, data quality, and metadata management. Desirable skills Experience with Azure Data Factory, Databricks, or Apache Spark, following modern ETL/ELT principles. Experience in using Git, Azure DevOps, or GitHub Actions for version control, CI/CD, and collaborative data delivery. Experience with Big Data. Certification in data architecture or governance frameworks (e.g., TOGAF, DAMA, DCAM, EDMC). Experience of using programming languages such as Python, Scala and SQL Welsh language skills. Key Responsibilities (at a glance): Establish Data strategies and data modelling internally within the data estate Lead the design and oversight of enterprise aligned data models and supporting data architecture, ensuring that all modelling approaches follow organisational standards, recognised patterns, and enable scalable, high quality data flows across services. Provide expert architectural guidance to technical teams delivering cloud based data platforms, ensuring that data integration, modelling, metadata and design decisions align with organisational and enterprise-wide standards Work closely with other business leaders to maintain governance and compliance within their data estate. Work closely with data analysts,data engineering, Enterprise and solution architects, DevOps, and business stakeholders through regular communication and collaborative planning to ensure data solutions are closely aligned with business objectives and effectively meet user needs. Contribute to the development and execution of the Data Strategy by maintaining thorough documentation of data processes, architectures, and workflows to ensure all technical and process information is systematically recorded, updated and data initiatives deliver business value and are aligned with broader technology and organisational goals Research into emerging technologies and upcoming trends Provide oversight to teams building data processing pipelines and integration patterns, ensuring their artefacts are consistent with data architecture principles and metadata strategies. Lead on the introduction of foundational data management capabilities to improve trust, accessibility, and efficiency in an organisation that has limited data management capability, lacks data management practices, including governance, metadata standards, and quality controls. Design, implement, and optimise physical data models that align with pipeline architecture, by using the approach that ensures efficient query performance, scalable storage, and robust integration and delivers adaptable and resource -efficient data processing, meeting the organisation s evolving analytical and operational demands. Managing the aspirations of a variety of stakeholders to enable successful project delivery can be challenging, especially when their priorities may differ or even conflict and require reconciliation to meet business and project needs. What you ll get in return (at a glance) A salary of circa £62,500 - £67,500 (depending on experience) 28 days annual leave + public bank holidays Hybrid working - To be based in their brand new, modern offices 1-2 days per week A flexible working environment Competitive Legal and General pension Scheme (8% employer contribution) 4 x Death in service The opportunity to work on modern and industry changing projects Progression and development opportunities Free Rail travel throughout Wales and discounted throughout the UK Salary sacrifice scheme such as cycle to work, electric vehicle A chance to truly contribute to large scale digitalisation projects within Wales For more information click APPLY now or for a confidential chat call Nathan Handley on (phone number removed). This role is commutable from Swansea, Bridgend, Pontypridd, Cardiff and Newport or surrounding areas.
Role: Lead SOC Analyst Location: London Salary: Competitive salary and package dependent on experience Career Level: Specialist Please Note: Any offer of employment is subject to satisfactory BPSS and the candidate being granted a level of security clearance which typically requires 10 years continuous UK address history, usually including no periods of 30 consecutive days or more spent outside of the UK, and a declaration of being a British passport holder with no dual nationalism at the point of application. Note: The above information relates to a specific client requirement Role Description The Lead SOC Analyst (L3) provides advanced investigation and analysis, acting as the escalation point for complex or high-severity incidents. They conduct root cause analysis, guide L1 analysts, and support incident containment and remediation efforts. Accenture are partnering with scaled UK AI compute pioneers to lead the charge on next-generation infrastructure. To support this endeavour, we're building a high-performance compute operations team in London. Our work will be sensitive, secure, 24x7 and on the most up-to-date high density compute stacks available. Shift teams will be setup and operate 24x7 and successful candidates working on shift will be paid a shift premium for the non-standard unsociable shift hours that will be part of that rota.? Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO
03/04/2026
Full time
Role: Lead SOC Analyst Location: London Salary: Competitive salary and package dependent on experience Career Level: Specialist Please Note: Any offer of employment is subject to satisfactory BPSS and the candidate being granted a level of security clearance which typically requires 10 years continuous UK address history, usually including no periods of 30 consecutive days or more spent outside of the UK, and a declaration of being a British passport holder with no dual nationalism at the point of application. Note: The above information relates to a specific client requirement Role Description The Lead SOC Analyst (L3) provides advanced investigation and analysis, acting as the escalation point for complex or high-severity incidents. They conduct root cause analysis, guide L1 analysts, and support incident containment and remediation efforts. Accenture are partnering with scaled UK AI compute pioneers to lead the charge on next-generation infrastructure. To support this endeavour, we're building a high-performance compute operations team in London. Our work will be sensitive, secure, 24x7 and on the most up-to-date high density compute stacks available. Shift teams will be setup and operate 24x7 and successful candidates working on shift will be paid a shift premium for the non-standard unsociable shift hours that will be part of that rota.? Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO
RRG Healthcare Group Limited
Tower Hamlets, London
We are seeking an experienced Senior Systems and Data Analyst for a fixed-term senior role to support the Families First Programme, a transformational initiative focused on redesigning and evaluating children s services and workflows. In this position, you will lead the reconfiguration of the Mosaic Casework Management System (Mosaic) and develop insightful data reports to inform business analysis, service improvement, and organisational transformation. Based in the Families First Programme Team and reporting to the Strategic Lead for the Families First Programme, you will operate in a hybrid working environment (mix of remote and on-site) with broad influence across multiple teams. This is a unique opportunity to apply both technical expertise and strategic insight to improve outcomes for children and families through better systems and data.
03/04/2026
Contractor
We are seeking an experienced Senior Systems and Data Analyst for a fixed-term senior role to support the Families First Programme, a transformational initiative focused on redesigning and evaluating children s services and workflows. In this position, you will lead the reconfiguration of the Mosaic Casework Management System (Mosaic) and develop insightful data reports to inform business analysis, service improvement, and organisational transformation. Based in the Families First Programme Team and reporting to the Strategic Lead for the Families First Programme, you will operate in a hybrid working environment (mix of remote and on-site) with broad influence across multiple teams. This is a unique opportunity to apply both technical expertise and strategic insight to improve outcomes for children and families through better systems and data.
IT Business Analyst We are seeking an IT Business Analyst to support our ERP transformation programme. You will act as the bridge between business teams and implementation partners, ensuring clear requirements, smooth delivery, and adoption of new systems and processes. Key Responsibilities Act as the single point of truth between business and IT teams. Gather, document, and prioritise functional and non-functional requirements. Map current vs future processes and identify improvements. Translate requirements into clear user stories, test scenarios, and UAT scripts. Support data migration, integrations, and quality assurance. Produce SOPs, training materials, and support change adoption. Success Measures Clear process maps and documented requirements framework. Fit-gap analysis with minimal customisation. Successful UAT cycles with defects triaged and closed. Seamless system integrations and high adoption of new processes. Key Traits Ownership mindset, pragmatic, and results-focused. Strong communicator and data-literate. Calm under pressure and skilled at influencing stakeholders. Skills & Experience Experience as a Business Analyst on ERP implementations (Dynamics, SAP, Oracle, NetSuite, Infor). Strong process analysis in Finance, Inventory, Order-to-Cash, Procure-to-Pay. Hands-on with requirements management, testing, and UAT. Knowledge of data migration, APIs/EDI integrations, and change enablement. Retail/wholesale or omnichannel experience is a plus. BI skills or relevant certifications are desirable but not essential. Apply now to help drive digital transformation and operational excellence. Interested? Please Click Apply now! IT Business Analyst
02/04/2026
Full time
IT Business Analyst We are seeking an IT Business Analyst to support our ERP transformation programme. You will act as the bridge between business teams and implementation partners, ensuring clear requirements, smooth delivery, and adoption of new systems and processes. Key Responsibilities Act as the single point of truth between business and IT teams. Gather, document, and prioritise functional and non-functional requirements. Map current vs future processes and identify improvements. Translate requirements into clear user stories, test scenarios, and UAT scripts. Support data migration, integrations, and quality assurance. Produce SOPs, training materials, and support change adoption. Success Measures Clear process maps and documented requirements framework. Fit-gap analysis with minimal customisation. Successful UAT cycles with defects triaged and closed. Seamless system integrations and high adoption of new processes. Key Traits Ownership mindset, pragmatic, and results-focused. Strong communicator and data-literate. Calm under pressure and skilled at influencing stakeholders. Skills & Experience Experience as a Business Analyst on ERP implementations (Dynamics, SAP, Oracle, NetSuite, Infor). Strong process analysis in Finance, Inventory, Order-to-Cash, Procure-to-Pay. Hands-on with requirements management, testing, and UAT. Knowledge of data migration, APIs/EDI integrations, and change enablement. Retail/wholesale or omnichannel experience is a plus. BI skills or relevant certifications are desirable but not essential. Apply now to help drive digital transformation and operational excellence. Interested? Please Click Apply now! IT Business Analyst
Business Analyst - BMC Helix Initial 9-month Contract Role 450 - 650, Inside IR35 Remote with infrequent travel to London Seeking a Business Analyst with strong ITSM experience to support service modelling and Business Services implementation. The role focuses on mapping services to underlying applications and infrastructure within a complex enterprise environment. Responsibilities: Gather and document both functional and non-functional requirements Facilitate workshops with business and technical stakeholders Coordinate stakeholder reviews and manage sign-off processes Support the creation of detailed requirements documentation Develop and maintain federated runbooks outlining ways of working between Application Engineering and Infrastructure & Operations Capture business requirements for reporting and insight generation Work with structured data sets, including building and managing load sheets Requirements: Proven experience working as a Business Analyst within a large enterprise environment Experience with BMC Helix / Remedy (highly desirable) Strong experience in data modelling and requirements gathering Comfortable engaging with senior-level stakeholders to drive alignment and obtain sign-off on business service data models ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy.
02/04/2026
Contractor
Business Analyst - BMC Helix Initial 9-month Contract Role 450 - 650, Inside IR35 Remote with infrequent travel to London Seeking a Business Analyst with strong ITSM experience to support service modelling and Business Services implementation. The role focuses on mapping services to underlying applications and infrastructure within a complex enterprise environment. Responsibilities: Gather and document both functional and non-functional requirements Facilitate workshops with business and technical stakeholders Coordinate stakeholder reviews and manage sign-off processes Support the creation of detailed requirements documentation Develop and maintain federated runbooks outlining ways of working between Application Engineering and Infrastructure & Operations Capture business requirements for reporting and insight generation Work with structured data sets, including building and managing load sheets Requirements: Proven experience working as a Business Analyst within a large enterprise environment Experience with BMC Helix / Remedy (highly desirable) Strong experience in data modelling and requirements gathering Comfortable engaging with senior-level stakeholders to drive alignment and obtain sign-off on business service data models ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy.
Second Line Application Support Analyst Hybrid Birmingham (2 days onsite) Join a tech team that keeps some of the UK s biggest retail brands running. Who Are We? Since 1999, Retail Assist has been powering some of the best known names in retail, hospitality, and logistics. From Harvey Nichols and Selfridges, to Papa Johns, Vue International and Hobbycraft, our award winning tech services and software help brands deliver exceptional customer experience, every single day. As we continue to grow, we re looking for curious, proactive problem solvers to help us keep mission critical applications running smoothly for our customers. Sound like you? The Role: Second Line Application Support Analyst You ll join our Unified Application Services (UAS) team, taking the lead on diagnosing, fixing, and improving the retail applications our clients rely on across head office, stores, and distribution centres. This isn t just break fix. You'll become a trusted expert, working closely with 1st 3rd line teams, suppliers, and customer stakeholders to keep systems stable, solve recurring problems, and continuously improve how we support our customers. If you love getting stuck into complex issues, enjoy learning new systems, and thrive in a collaborative environment this is the perfect next step. What You ll Be Doing Application & Incident Support Own 2nd line application incidents and service requests. Troubleshoot using log analysis, SQL queries, dependency checks and structured diagnostics. Guide and support 1st line teams to drive better first-time resolution. Work with suppliers and 3rd line teams when deeper expertise is needed. Problem Management & Continuous Improvement Spot recurring issues and help drive root cause analysis. Suggest service improvements and refine processes, documentation, and monitoring. Carry out minor application config and admin tasks. Communication & Collaboration Work with technical teams, suppliers, and non technical users. Provide clear updates and reassurance during incidents. Build strong relationships and develop an understanding of B2C and B2B retail environments. Knowledge Sharing Create clear, helpful documentation and knowledge articles. Share expertise to support team development and reduce single points of failure. Out-of-Hours Support Join an on-call rota once trained, helping keep critical retail applications running 24/7. What We re Looking For Essential Experience in 2nd line application support or a similar environment. Strong understanding of incident, problem, and change management. Confident communicator who can support non technical users. Logical thinker who enjoys investigating and solving issues. Experience with business critical applications in retail or multi site environments. Proactive attitude, ownership mindset, and eagerness to learn. Desirable Experience with any of the following is a bonus: Windows Server Microsoft 365 Active Directory SQL Server PowerShell/Python AWS or cloud applications Monitoring tools (e.g., SolarWinds) Legacy platforms (iSeries, RTI) Managing third party or SaaS incidents What s In It for You? 25 days holiday + bank holidays Buy up to 5 extra days Discounts & perks via our Benefits Hub Travel pass loan & cycle to work scheme £1,000 refer a friend bonus Discounted dental care Access to childcare scheme Ready for Your Next Career Step? If you want to take ownership, expand your skills, and make a real impact supporting some of the UK s most iconic brands we d love to hear from you. Apply now and shape the future of retail technology with Retail Assist.
02/04/2026
Full time
Second Line Application Support Analyst Hybrid Birmingham (2 days onsite) Join a tech team that keeps some of the UK s biggest retail brands running. Who Are We? Since 1999, Retail Assist has been powering some of the best known names in retail, hospitality, and logistics. From Harvey Nichols and Selfridges, to Papa Johns, Vue International and Hobbycraft, our award winning tech services and software help brands deliver exceptional customer experience, every single day. As we continue to grow, we re looking for curious, proactive problem solvers to help us keep mission critical applications running smoothly for our customers. Sound like you? The Role: Second Line Application Support Analyst You ll join our Unified Application Services (UAS) team, taking the lead on diagnosing, fixing, and improving the retail applications our clients rely on across head office, stores, and distribution centres. This isn t just break fix. You'll become a trusted expert, working closely with 1st 3rd line teams, suppliers, and customer stakeholders to keep systems stable, solve recurring problems, and continuously improve how we support our customers. If you love getting stuck into complex issues, enjoy learning new systems, and thrive in a collaborative environment this is the perfect next step. What You ll Be Doing Application & Incident Support Own 2nd line application incidents and service requests. Troubleshoot using log analysis, SQL queries, dependency checks and structured diagnostics. Guide and support 1st line teams to drive better first-time resolution. Work with suppliers and 3rd line teams when deeper expertise is needed. Problem Management & Continuous Improvement Spot recurring issues and help drive root cause analysis. Suggest service improvements and refine processes, documentation, and monitoring. Carry out minor application config and admin tasks. Communication & Collaboration Work with technical teams, suppliers, and non technical users. Provide clear updates and reassurance during incidents. Build strong relationships and develop an understanding of B2C and B2B retail environments. Knowledge Sharing Create clear, helpful documentation and knowledge articles. Share expertise to support team development and reduce single points of failure. Out-of-Hours Support Join an on-call rota once trained, helping keep critical retail applications running 24/7. What We re Looking For Essential Experience in 2nd line application support or a similar environment. Strong understanding of incident, problem, and change management. Confident communicator who can support non technical users. Logical thinker who enjoys investigating and solving issues. Experience with business critical applications in retail or multi site environments. Proactive attitude, ownership mindset, and eagerness to learn. Desirable Experience with any of the following is a bonus: Windows Server Microsoft 365 Active Directory SQL Server PowerShell/Python AWS or cloud applications Monitoring tools (e.g., SolarWinds) Legacy platforms (iSeries, RTI) Managing third party or SaaS incidents What s In It for You? 25 days holiday + bank holidays Buy up to 5 extra days Discounts & perks via our Benefits Hub Travel pass loan & cycle to work scheme £1,000 refer a friend bonus Discounted dental care Access to childcare scheme Ready for Your Next Career Step? If you want to take ownership, expand your skills, and make a real impact supporting some of the UK s most iconic brands we d love to hear from you. Apply now and shape the future of retail technology with Retail Assist.
Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make everyday taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately 4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. Role Purpose To deliver robust, accurate, and well-governed sustainability data that supports Greencore's sustainability strategy, reporting, and decision-making. The role ensures strong data integrity, effective systems and processes, and high-quality analysis to enable reliable internal and external reporting and longer-term modelling Key Accountabilties Implement and maintain a sustainability data governance framework, ensuring effective procedures for data integrity and robust internal and external reporting . Maintain clear documentation of sustainability data processes, methodologies, and controls Work with, and where appropriate develop, systems and tools to collect, analyse, and report sustainability data from multiple sources Conduct robust quality checks to ensure accuracy, consistency, and reliability of sustainability data Consolidate sustainability data from multiple sources into clear, usable formats to support the wider Sustainability team and stakeholders and as a key input into external sustainability (mandatory and voluntary) reporting Liaise with internal and external auditors to support sustainability assessments and reviews Prepare sustainability data and supporting evidence for internal and external assurance processes. Prepare data and responses for disclosure requests such as CDP, EcoVadis, Manufacture 2030/Secaro and ad hoc customer specific questionnaires Prepare data for monthly reporting of the sustainability metrics including Remuneration objectives Prepare data for governance forums including visuals and tables and maintain agreed glidepaths What we're looking for Essential Strong data analysis skills with the ability to generate insight from complex data sets Extensive understanding of data tools, systems, and software to consolidate, analyse, and present data in useful formats Experience implementing strong data governance processes (e.g. working with audit/assurance) High attention to detail with a structured and analytical approach Ability to work collaboratively across functions Desirable Finance background Experience working with sustainability or ESG data Experience supporting external/third-party audit or assurance processes We're not all the same at Greencore and our differences help us to make every day taste better for all our stakeholders. We truly put our people at the core and are proud of our diversity. If this sounds like you join us, grow with Greencore and be a part of driving our future success. What you'll get in return: Competitive salary and job-related benefits 25 days Holiday Competitive matched pension contributions Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform
02/04/2026
Full time
Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make everyday taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately 4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. Role Purpose To deliver robust, accurate, and well-governed sustainability data that supports Greencore's sustainability strategy, reporting, and decision-making. The role ensures strong data integrity, effective systems and processes, and high-quality analysis to enable reliable internal and external reporting and longer-term modelling Key Accountabilties Implement and maintain a sustainability data governance framework, ensuring effective procedures for data integrity and robust internal and external reporting . Maintain clear documentation of sustainability data processes, methodologies, and controls Work with, and where appropriate develop, systems and tools to collect, analyse, and report sustainability data from multiple sources Conduct robust quality checks to ensure accuracy, consistency, and reliability of sustainability data Consolidate sustainability data from multiple sources into clear, usable formats to support the wider Sustainability team and stakeholders and as a key input into external sustainability (mandatory and voluntary) reporting Liaise with internal and external auditors to support sustainability assessments and reviews Prepare sustainability data and supporting evidence for internal and external assurance processes. Prepare data and responses for disclosure requests such as CDP, EcoVadis, Manufacture 2030/Secaro and ad hoc customer specific questionnaires Prepare data for monthly reporting of the sustainability metrics including Remuneration objectives Prepare data for governance forums including visuals and tables and maintain agreed glidepaths What we're looking for Essential Strong data analysis skills with the ability to generate insight from complex data sets Extensive understanding of data tools, systems, and software to consolidate, analyse, and present data in useful formats Experience implementing strong data governance processes (e.g. working with audit/assurance) High attention to detail with a structured and analytical approach Ability to work collaboratively across functions Desirable Finance background Experience working with sustainability or ESG data Experience supporting external/third-party audit or assurance processes We're not all the same at Greencore and our differences help us to make every day taste better for all our stakeholders. We truly put our people at the core and are proud of our diversity. If this sounds like you join us, grow with Greencore and be a part of driving our future success. What you'll get in return: Competitive salary and job-related benefits 25 days Holiday Competitive matched pension contributions Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform
