UX Designer

  • Pontoon
  • 05/02/2026
Contractor Information Technology Telecommunications

Job Description

UX Designer (Contract)

Duration: 6 Months (Possibility for extension)

Location: London/Hybrid (2 days per week on site)

Rate: A highly competitive Umbrella Day Rate is available for suitable candidates

Role Profile


As an Interaction Designer, you will play a pivotal role in our mission to improve customer acquisition and optimize onboarding journeys. You will work closely with a Content Designer and a Design Researcher, collaborating daily with Product Owners and Engineers to shape solutions that meet user needs and business goals.

Key Responsibilities:

  • Collaborate with cross-functional teams to design and enhance user interactions for our public website and mobile platforms.
  • Focus on improving the onboarding experience for new customers, ensuring a streamlined and engaging process.
  • Optimize existing onboarding journeys, addressing pain points and enhancing user satisfaction.
  • Utilize a design library to create and maintain screens, ensuring consistency and quality across all digital touchpoints.
  • Partner with team members to field questions and collaboratively develop design solutions.

Skills & Experience:

  • Proven experience as an Interaction Designer, particularly in the banking or financial services industry.
  • A strong portfolio showcasing your design work, especially in mobile-first environments.
  • Experience working with a design library and maintaining screens that adhere to brand and usability standards.
  • Excellent collaboration and communication skills, with the ability to work effectively in a team-oriented environment.
  • A user-centered approach to design, with a keen understanding of user needs and behaviors.

Candidates will need to show evidence of the above in their CV in order to be considered.

If you feel you have the skills and experience and want to hear more about this role 'apply now' to declare your interest in this opportunity with our client. Your application will be observed by our dedicated team.

We will respond to all successful applicants ASAP however, please be advised that we will always look to contact you further from this time should we need further applicants or if other opportunities arise relevant to your skillset.

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.

As part of our standard hiring process to manage risk, please note background screening checks will be conducted on all hires before commencing employment.

We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.