Job Description: Lead the digital transformation of a fast-growing organisation where your data expertise will directly shape strategic decisions and operational excellence. Our client is an innovative and fast-growing organisation seeking a Digital Systems & Reporting Lead to strengthen their data and digital capabilities. This is a pivotal role that will enable better decision-making, improve operational efficiency, and support the delivery of future initiatives. The Role You will work closely with finance, operations, and engineering teams to design and implement scalable digital systems and reporting frameworks. The role involves developing structured data models, dashboards, and reporting processes that provide accurate and actionable insights. You will also identify opportunities to streamline workflows, introduce automation, and leverage emerging technologies, including AI tools. A core focus will be embedding these processes into day-to-day business operations, ensuring data is reliable, accessible, and consistently managed. Key Responsibilities Develop and deliver a digital systems roadmap aligned with organisational goals Assess current systems and introduce tools to support: operational data management project and engineering workflows document management financial and operational reporting goals Create integrated dashboards and reporting processes for operational and financial performance Collaborate with teams to ensure structured, consistent, and usable data capture Identify and implement automation and AI solutions to enhance workflows Maintain strong data governance and cybersecurity practices Translate business needs into practical and scalable system solutions Candidate Requirements Essential: Experience implementing or managing business information systems or digital platforms Strong knowledge of data management, integration, and reporting Ability to translate business requirements into practical solutions Experience working cross-functionally with finance, operations, and technical teams Strong organisational, analytical, and problem-solving skills Able to work independently and collaboratively Right to work in the UK (sponsorship not available) Desirable: Experience with dashboards or analytics tools Familiarity with asset or operational data systems Experience implementing automation or AI-enabled processes Background in operational, technical, or project-led environments If you have the relevant experience required for this fantastic opportunity, please submit your CV in the first instance. Jobline Staffing are an Equal Opportunities employer. Entitlement to work in the UK is essential.
03/04/2026
Full time
Job Description: Lead the digital transformation of a fast-growing organisation where your data expertise will directly shape strategic decisions and operational excellence. Our client is an innovative and fast-growing organisation seeking a Digital Systems & Reporting Lead to strengthen their data and digital capabilities. This is a pivotal role that will enable better decision-making, improve operational efficiency, and support the delivery of future initiatives. The Role You will work closely with finance, operations, and engineering teams to design and implement scalable digital systems and reporting frameworks. The role involves developing structured data models, dashboards, and reporting processes that provide accurate and actionable insights. You will also identify opportunities to streamline workflows, introduce automation, and leverage emerging technologies, including AI tools. A core focus will be embedding these processes into day-to-day business operations, ensuring data is reliable, accessible, and consistently managed. Key Responsibilities Develop and deliver a digital systems roadmap aligned with organisational goals Assess current systems and introduce tools to support: operational data management project and engineering workflows document management financial and operational reporting goals Create integrated dashboards and reporting processes for operational and financial performance Collaborate with teams to ensure structured, consistent, and usable data capture Identify and implement automation and AI solutions to enhance workflows Maintain strong data governance and cybersecurity practices Translate business needs into practical and scalable system solutions Candidate Requirements Essential: Experience implementing or managing business information systems or digital platforms Strong knowledge of data management, integration, and reporting Ability to translate business requirements into practical solutions Experience working cross-functionally with finance, operations, and technical teams Strong organisational, analytical, and problem-solving skills Able to work independently and collaboratively Right to work in the UK (sponsorship not available) Desirable: Experience with dashboards or analytics tools Familiarity with asset or operational data systems Experience implementing automation or AI-enabled processes Background in operational, technical, or project-led environments If you have the relevant experience required for this fantastic opportunity, please submit your CV in the first instance. Jobline Staffing are an Equal Opportunities employer. Entitlement to work in the UK is essential.
Dedicated to sustainable development, Arup is a collective of designers, consultants and experts working globally. At Arup you will have the opportunity to collaborate on ambitious projects - delivering remarkable outcomes for clients and communities, and to do socially useful work that has meaning. Arup's purpose, shared values and collaborative approach has set it apart for over 75 years, and now is your opportunity to join. AMS is a global workforce solutions partner committed to creating inclusive, dynamic, and future-ready workplaces. We help organisations adapt, grow, and thrive in an ever-evolving world by building, shaping, and optimising diverse talent strategies. We partner with Arup to support their contingent recruitment processes. Acting as an extension of their recruitment teams, we connect them with skilled interim and temporary professionals, fostering workplaces where everyone can contribute and succeed. On Behalf of Arup, we are looking for an IT Support Specialist (Hardware/Software) for a 6 Month Part-Time contract based in Nottingham (3 days per week onsite). Purpose of the role: As IT Support Specialist you will act as primary liaison for Digital Technology related requests, addressing issues related to desktop and infrastructure, and escalating to other teams as needed. You will provide onsite technical support across hardware, software, and engineering applications. What you'll do: Act as client liaison for all Digital Technology related requests from staff, being first line of engagement to understand and address issues and needs around desktop (Windows, O365 etc.) and infrastructure (compute, storage, network, cloud services, enterprise systems, cyber security, etc.), engage and escalate to other Digital Technology teams as needed. Provide value added services to the business, working together with the leadership team to drive technology and help transform business activities. Configure, deploy, maintain, troubleshoot, and support workstations, laptops, printers, mobile devices, phones and other computer and telecoms equipment. Solve problems associated with hardware (PCs, Macs, mobile, etc.), software, and services (video conferencing, remote access, etc.), determining the source of problems and classifying their level, priority, and nature. When appropriate, escalating or routing them to the appropriate team. Respond to, document, and resolve service tickets in a timely manner according to an agreed service level. Document procedures, standards, best-practice configurations, settings, installation sequences, and back-out instructions. Follow ITIL/Service Management policies and procedures. Help the software asset management team to maintain applications (licence management and version control). The skills you'll need: Proven hands on experience in an office based IT support role. Familiarity with ServiceNow or similar ticketing systems. Knowledge of laptop builds, device provisioning, and infrastructure support. Comfortable working independently and managing varied support needs. About the client About the client Arup is an equal opportunity employer that actively promotes and nurtures a diverse and inclusive workforce. Guided by its values and alignment with the UN Sustainable Development Goals, Arup creates and contributes to equitable spaces and systems, while cultivating a sense of belonging for all. Arup's internal employee networks support their inclusive culture: from race, ethnicity and cross-cultural working to gender equity and LGBTQ+ and disability inclusion - creating a space for everyone to express themselves and make a positive difference. If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and speak to one of our Sourcing Specialists. AMS are committed to providing all our candidates with the opportunity to perform at their best throughout the recruitment process. Please let us know if you require any additional support or reasonable adjustments during the screening process and we will work with you and Arup to identify the best solution to meet your requirements. AMS, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business.
31/03/2026
Full time
Dedicated to sustainable development, Arup is a collective of designers, consultants and experts working globally. At Arup you will have the opportunity to collaborate on ambitious projects - delivering remarkable outcomes for clients and communities, and to do socially useful work that has meaning. Arup's purpose, shared values and collaborative approach has set it apart for over 75 years, and now is your opportunity to join. AMS is a global workforce solutions partner committed to creating inclusive, dynamic, and future-ready workplaces. We help organisations adapt, grow, and thrive in an ever-evolving world by building, shaping, and optimising diverse talent strategies. We partner with Arup to support their contingent recruitment processes. Acting as an extension of their recruitment teams, we connect them with skilled interim and temporary professionals, fostering workplaces where everyone can contribute and succeed. On Behalf of Arup, we are looking for an IT Support Specialist (Hardware/Software) for a 6 Month Part-Time contract based in Nottingham (3 days per week onsite). Purpose of the role: As IT Support Specialist you will act as primary liaison for Digital Technology related requests, addressing issues related to desktop and infrastructure, and escalating to other teams as needed. You will provide onsite technical support across hardware, software, and engineering applications. What you'll do: Act as client liaison for all Digital Technology related requests from staff, being first line of engagement to understand and address issues and needs around desktop (Windows, O365 etc.) and infrastructure (compute, storage, network, cloud services, enterprise systems, cyber security, etc.), engage and escalate to other Digital Technology teams as needed. Provide value added services to the business, working together with the leadership team to drive technology and help transform business activities. Configure, deploy, maintain, troubleshoot, and support workstations, laptops, printers, mobile devices, phones and other computer and telecoms equipment. Solve problems associated with hardware (PCs, Macs, mobile, etc.), software, and services (video conferencing, remote access, etc.), determining the source of problems and classifying their level, priority, and nature. When appropriate, escalating or routing them to the appropriate team. Respond to, document, and resolve service tickets in a timely manner according to an agreed service level. Document procedures, standards, best-practice configurations, settings, installation sequences, and back-out instructions. Follow ITIL/Service Management policies and procedures. Help the software asset management team to maintain applications (licence management and version control). The skills you'll need: Proven hands on experience in an office based IT support role. Familiarity with ServiceNow or similar ticketing systems. Knowledge of laptop builds, device provisioning, and infrastructure support. Comfortable working independently and managing varied support needs. About the client About the client Arup is an equal opportunity employer that actively promotes and nurtures a diverse and inclusive workforce. Guided by its values and alignment with the UN Sustainable Development Goals, Arup creates and contributes to equitable spaces and systems, while cultivating a sense of belonging for all. Arup's internal employee networks support their inclusive culture: from race, ethnicity and cross-cultural working to gender equity and LGBTQ+ and disability inclusion - creating a space for everyone to express themselves and make a positive difference. If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and speak to one of our Sourcing Specialists. AMS are committed to providing all our candidates with the opportunity to perform at their best throughout the recruitment process. Please let us know if you require any additional support or reasonable adjustments during the screening process and we will work with you and Arup to identify the best solution to meet your requirements. AMS, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business.
IT Support Technician Hunslet, Leeds (On-site) Up to 27,000 Your new role I am currently recruiting for an IT Support Technician to join my clients existing team at their Head Office in south Leeds. This role is ideal for an IT Support engineer with 1 to 2 years' experience in desktop support, network and storage infrastructure, looking to develop their first- and second-line support skills. Responsibilities To provide technical hands-on support, answering support queries either in person or via phone or ITSM system. To maintain a high degree of customer service for all support queries. To take ownership of user problems and be proactive when dealing with user issues whether raised directly or via escalation from another team member. To log all calls on the ITSM system and maintain full documentation. Respond to enquiries from clients and help them resolve any hardware or software problems. Support users in the use of Computer equipment by providing necessary training and advice. Work as part of the IT Support team and any other operational/project teams as requested by the IT Project & Support Team Lead. Manage workloads and notify the IT Project & Support Team Lead when KPI/Targets are going to be breached. To allocate more complex service issues to the relevant IT Support team member. Raise any security concerns to the IT Project & Support Team Lead. Maintain reports and logs in line with departmental policy. Managing IT Stock - Laptops, Desktops, Toner, Accessories & peripherals and keeping asset registers up to date. Setting up and configuring new laptops, desktops & mobile devices. Installing authorised software to laptops, desktops & mobile devices. Configure/maintain computer systems, networks and peripherals as instructed. Experience needed Windows desktop support and administration Basic troubleshooting of Desktops, Laptops, Printers, Mobile Phones. Active Directory user account creations, password resets and group management. Office 365 User account creations, group management, licence management Exceptional Customer Service skills Confidence in dealing with users of varying levels both face to face and over the phone. Experience working within IT service delivery. Either at an MSP or providing internal IT Support. Excellent troubleshooting and problem-solving skills. Excellent ability to transfer knowledge within a team. Basic networking awareness - DHCP, DNS, WAN/LAN Troubleshooting Desirable Level 2 - 3 IT Qualification or equivalent demonstrable experience CompTIA A+ or similar training CompTIA Network+ or similar training Microsoft 365 Fundamentals ITIL Foundation Certification Windows Server administration Basic awareness of cybersecurity and service desk processes (ITL Foundation) Full UK Drivers licence Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
31/03/2026
Full time
IT Support Technician Hunslet, Leeds (On-site) Up to 27,000 Your new role I am currently recruiting for an IT Support Technician to join my clients existing team at their Head Office in south Leeds. This role is ideal for an IT Support engineer with 1 to 2 years' experience in desktop support, network and storage infrastructure, looking to develop their first- and second-line support skills. Responsibilities To provide technical hands-on support, answering support queries either in person or via phone or ITSM system. To maintain a high degree of customer service for all support queries. To take ownership of user problems and be proactive when dealing with user issues whether raised directly or via escalation from another team member. To log all calls on the ITSM system and maintain full documentation. Respond to enquiries from clients and help them resolve any hardware or software problems. Support users in the use of Computer equipment by providing necessary training and advice. Work as part of the IT Support team and any other operational/project teams as requested by the IT Project & Support Team Lead. Manage workloads and notify the IT Project & Support Team Lead when KPI/Targets are going to be breached. To allocate more complex service issues to the relevant IT Support team member. Raise any security concerns to the IT Project & Support Team Lead. Maintain reports and logs in line with departmental policy. Managing IT Stock - Laptops, Desktops, Toner, Accessories & peripherals and keeping asset registers up to date. Setting up and configuring new laptops, desktops & mobile devices. Installing authorised software to laptops, desktops & mobile devices. Configure/maintain computer systems, networks and peripherals as instructed. Experience needed Windows desktop support and administration Basic troubleshooting of Desktops, Laptops, Printers, Mobile Phones. Active Directory user account creations, password resets and group management. Office 365 User account creations, group management, licence management Exceptional Customer Service skills Confidence in dealing with users of varying levels both face to face and over the phone. Experience working within IT service delivery. Either at an MSP or providing internal IT Support. Excellent troubleshooting and problem-solving skills. Excellent ability to transfer knowledge within a team. Basic networking awareness - DHCP, DNS, WAN/LAN Troubleshooting Desirable Level 2 - 3 IT Qualification or equivalent demonstrable experience CompTIA A+ or similar training CompTIA Network+ or similar training Microsoft 365 Fundamentals ITIL Foundation Certification Windows Server administration Basic awareness of cybersecurity and service desk processes (ITL Foundation) Full UK Drivers licence Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Systems Architect - Building Controls Alecto Recruitment works closely with a UK leading building management systems provider who has been established for over 20 years. They are specialists within building controls along with having a dedicated master system integrator division to their business. Due to continued growth, they are looking to hire an experienced Systems architect / Smart Solutions Engineer. Role Overview As a Smart Solutions Engineer, you'll play a pivotal role in designing and implementing integrated smart building solutions for large-scale commercial projects. You'll collaborate with clients, vendors, and internal teams to ensure seamless integration across various building systems, delivering solutions that are secure, scalable, and aligned with our clients' objectives. Key Responsibilities Integrated Systems Design: Develop and oversee the design of integrated solutions encompassing BMS, lighting, HVAC, and other building systems using protocols such as BACnet, Modbus, DALI, OPC, and MQTT. Device Qualification: Conduct rigorous testing of system devices, ensuring compliance with cybersecurity standards and verifying robust network capabilities. Asset Naming Conventions: Ensure adherence to asset naming standards, such as Building Device Naming Standards (BDNS) across all projects. Building Information Modelling: Implement and manage semantic building data models using standards like Software Solutions Collaboration: Work closely with our internal software engineering team to define requirements for integrations, data management and enhanced capabilities. Essential Qualifications & Experience Minimum 5 years experience in Smart Buildings Industry. Strong understanding of Building Systems such as BMS, Lighting Controls, Access Control, etc. Proficiency with open protocols such as BACnet and Modbus. Good understanding of IT/OT networks and network cybersecurity principles. Experience with semantic building data modelling standards (BRICK, Haystack, DBO). Hands-on experience with controller systems, preferably Tridium Niagara. Salary / Benefits: 55,000 - 60,000 Car Allowance 25 Days Holiday + Bank Holidays Pension Private Healthcare INDBMS
31/03/2026
Full time
Systems Architect - Building Controls Alecto Recruitment works closely with a UK leading building management systems provider who has been established for over 20 years. They are specialists within building controls along with having a dedicated master system integrator division to their business. Due to continued growth, they are looking to hire an experienced Systems architect / Smart Solutions Engineer. Role Overview As a Smart Solutions Engineer, you'll play a pivotal role in designing and implementing integrated smart building solutions for large-scale commercial projects. You'll collaborate with clients, vendors, and internal teams to ensure seamless integration across various building systems, delivering solutions that are secure, scalable, and aligned with our clients' objectives. Key Responsibilities Integrated Systems Design: Develop and oversee the design of integrated solutions encompassing BMS, lighting, HVAC, and other building systems using protocols such as BACnet, Modbus, DALI, OPC, and MQTT. Device Qualification: Conduct rigorous testing of system devices, ensuring compliance with cybersecurity standards and verifying robust network capabilities. Asset Naming Conventions: Ensure adherence to asset naming standards, such as Building Device Naming Standards (BDNS) across all projects. Building Information Modelling: Implement and manage semantic building data models using standards like Software Solutions Collaboration: Work closely with our internal software engineering team to define requirements for integrations, data management and enhanced capabilities. Essential Qualifications & Experience Minimum 5 years experience in Smart Buildings Industry. Strong understanding of Building Systems such as BMS, Lighting Controls, Access Control, etc. Proficiency with open protocols such as BACnet and Modbus. Good understanding of IT/OT networks and network cybersecurity principles. Experience with semantic building data modelling standards (BRICK, Haystack, DBO). Hands-on experience with controller systems, preferably Tridium Niagara. Salary / Benefits: 55,000 - 60,000 Car Allowance 25 Days Holiday + Bank Holidays Pension Private Healthcare INDBMS
Smart Solutions Engineer Alecto Recruitment works closely with a UK leading building management systems provider who has been established for over 20 years. They are specialists within building controls along with having a dedicated master system integrator division to their business. Due to continued growth, they are looking to hire an experienced Systems architect / Smart Solutions Engineer. Role Overview As a Smart Solutions Engineer, you'll play a pivotal role in designing and implementing integrated smart building solutions for large-scale commercial projects. You'll collaborate with clients, vendors, and internal teams to ensure seamless integration across various building systems, delivering solutions that are secure, scalable, and aligned with our clients' objectives. Key Responsibilities Integrated Systems Design: Develop and oversee the design of integrated solutions encompassing BMS, lighting, HVAC, and other building systems using protocols such as BACnet, Modbus, DALI, OPC, and MQTT. Device Qualification: Conduct rigorous testing of system devices, ensuring compliance with cybersecurity standards and verifying robust network capabilities. Asset Naming Conventions: Ensure adherence to asset naming standards, such as Building Device Naming Standards (BDNS) across all projects. Building Information Modelling: Implement and manage semantic building data models using standards like Software Solutions Collaboration: Work closely with our internal software engineering team to define requirements for integrations, data management and enhanced capabilities. Essential Qualifications & Experience Minimum 5 years experience in Smart Buildings Industry. Strong understanding of Building Systems such as BMS, Lighting Controls, Access Control, etc. Proficiency with open protocols such as BACnet and Modbus. Good understanding of IT/OT networks and network cybersecurity principles. Experience with semantic building data modelling standards (BRICK, Haystack, DBO). Hands-on experience with controller systems, preferably Tridium Niagara. Salary / Benefits: 55,000 - 65,000 Car Allowance 25 Days Holiday + Bank Holidays Pension Private Healthcare INDBMS
31/03/2026
Full time
Smart Solutions Engineer Alecto Recruitment works closely with a UK leading building management systems provider who has been established for over 20 years. They are specialists within building controls along with having a dedicated master system integrator division to their business. Due to continued growth, they are looking to hire an experienced Systems architect / Smart Solutions Engineer. Role Overview As a Smart Solutions Engineer, you'll play a pivotal role in designing and implementing integrated smart building solutions for large-scale commercial projects. You'll collaborate with clients, vendors, and internal teams to ensure seamless integration across various building systems, delivering solutions that are secure, scalable, and aligned with our clients' objectives. Key Responsibilities Integrated Systems Design: Develop and oversee the design of integrated solutions encompassing BMS, lighting, HVAC, and other building systems using protocols such as BACnet, Modbus, DALI, OPC, and MQTT. Device Qualification: Conduct rigorous testing of system devices, ensuring compliance with cybersecurity standards and verifying robust network capabilities. Asset Naming Conventions: Ensure adherence to asset naming standards, such as Building Device Naming Standards (BDNS) across all projects. Building Information Modelling: Implement and manage semantic building data models using standards like Software Solutions Collaboration: Work closely with our internal software engineering team to define requirements for integrations, data management and enhanced capabilities. Essential Qualifications & Experience Minimum 5 years experience in Smart Buildings Industry. Strong understanding of Building Systems such as BMS, Lighting Controls, Access Control, etc. Proficiency with open protocols such as BACnet and Modbus. Good understanding of IT/OT networks and network cybersecurity principles. Experience with semantic building data modelling standards (BRICK, Haystack, DBO). Hands-on experience with controller systems, preferably Tridium Niagara. Salary / Benefits: 55,000 - 65,000 Car Allowance 25 Days Holiday + Bank Holidays Pension Private Healthcare INDBMS
The Role Role Summary As the strategic architect of the Group s security services, the Head of Security Services shapes and delivers a unified vision for cyber security across a global, federated enterprise and 85+ businesses grouped into 10 divisions. Reporting into the Group Chief Information Security Officer (CISO), this leader is responsible for overseeing day-to-day operational cyber security capabilities, ensuring robust, efficient, and coordinated first and second line security operations that protect the Group s people, systems, and data from cyber-attacks. By setting the direction for security services, championing the adoption of centralised capabilities, and driving continuous innovation, this role ensures that the security operations are robust, adaptive, and future-ready. With oversight of daily technical security functions and a relentless focus on operational excellence, the Head of Security Services builds and empowers high-performing teams to deliver 24/7 threat detection, rapid incident response, and proactive risk management. This includes ownership of security controls, security testing, tech assurance and vulnerability and threat management, and incident response across the organisation. Collaboration is at the heart of this position. By working across the GCS Leadership Team, with business and technology stakeholders, and with industry experts to align strategy, share intelligence, and drive a single, cohesive approach to security services, this leader ensures the Group not only meets but sets the benchmark for security services in a dynamic digital world. Role Responsibilities/Accountabilities Key Responsibilities: Strategic Leadership & Vision • Establish a costed strategic vision for security services across the Group s global, federated enterprise. • Evangelist for adoption of central services and drives alignment to a single security services vision. • Define, maintain, and regularly review the security services service catalogue and SLAs, clearly articulating what good looks like. • Integrates AI and modernises security operations using latest technologies. • Ensure security operations support organisational resilience and disaster recovery objectives. • Collaborate across verticals with the GCS Leadership Team. Operations & Service Delivery • Oversee daily operations of technical security functions, working collaboratively with the SOCs to provide 24/7 visibility and threat detection ensuring services are resilient, risk-aware, and aligned with business needs. • Regularly review and modernise SOC processes, technologies, and talent. • Partner with MSSPs and build solid vendor relationships to deliver the security strategy. • Define and collect metrics/KPIs, regularly reporting to leadership on SOC events/incidents and overall effectiveness. • Review metrics at a group level and adjust services strategy accordingly. • Management of the security technology stack and continuous improvement of services. Incident Response & Threat Management • Serve as incident commander (including on-call), leading cyber incident response activities. • Lead on cyber incident response activities and contributing to incident management activities by advising on incident identification, assessment, classification, escalation, investigation, mitigation, monitoring and reporting to help ensure cyber incidents are managed in a timely and effectively manner to limit impact. • Drive the development of threat management, threat modelling and identification of new threat vectors by keeping up to date with industry activity and methodology, to help ensure key assets are protected. • Lead threat hunts to proactively discover potential compromises. • Lead and coordinate red teaming, penetration testing, and exercising to assess and enhance the quality of services delivered by SOCs. • Red/purple teaming to ensure standard of services testing quality of services delivered by various SOCs. • Exercise incident response capabilities. Threat Intelligence & Tech Assurance and Vulnerability Management • Drive the development of threat management, threat modelling, and identification of new threat vectors. • Maintain up-to-date awareness of cyber threat intelligence and emerging attack vectors, always evaluating the materiality of the threat. • Liaise with industry experts and update strategy in line with the threat landscape. • Lead a threat-led, risk-based vulnerability management programme, ensuring timely remediation in collaboration with IT. • Own insider threat and data loss prevention (DLP) initiatives. • Lead the emergency patching vulnerability management programme ensuring threat-led and risk-based prioritisation, along with collaboration with IT for timely remediation. • Own and manage key security controls ensuring they are deployed, tuned, and monitored effectively across cloud and on-premise assets, along with managing the vendors that are responsible for supporting the Group. Team Leadership & Performance • Lead a high-performing team of cyber and project professionals, driving strategy, innovation, and continuous improvement across protection capabilities including SOC, Security Engineering, Technical Assurance and Vulnerability Management. • Manage team performance and cost base, making informed financial decisions and supporting portfolio-level investment planning. • Provide technical leadership and act as a subject matter expert on information security best practices. Collaboration & Stakeholder Engagement • Collaborate across the GCS Leadership Team and with cross-functional stakeholders. • Work with Head of Manufacturing / OT security to align security operations elements in manufacturing. • Collaborate with cross-functional stakeholders to assess and mitigate risk, while maintaining a forward-looking roadmap for cyber capabilities. Experience, Knowledge, Skills & Attributes Essential • A certification such as CISSP CISM, GIAC, or equivalent. University Degree qualified in an engineering discipline ideally with Cyber Security Engineering, Computer Science, Information Technology, or Computer and Electronics engineering. • Prior experience of building security teams and a global delivery operations support model. • Demonstrable experience of building and running a technical assurance function. • Demonstrable knowledge of industry standards such as NIST and ISO27001. Knowledge of relevant regulations such as GDPR, NIS2, and EU AI. • Exceptional analytical and decision-making abilities during BAU and incidents. • Experience in leading cybersecurity incidents, implementing response procedures, and driving continuous improvements, and optimising security tools and technologies to enhance operational efficiency. • Hands-on experience in threat detection and prevention, including expertise in SIEM, EDR, firewall management, or similar security technologies. • Ability to build relationships and engage with all levels of management, communicating complex technical issues to a range of audiences. • Experience of managing service level agreements, commercial engagements, and supporting procurement with contract negotiations. • Demonstrable experience in designing, enhancing, and implementing security processes and policies. • Strong project management and leadership skills with the ability to prioritise both operational and project demands. Desirable • Experience of operating within federated environments or within an IT Service Management Provider / Consultancy • Experience managing external supplier relationships to secure the best value and service
31/03/2026
Full time
The Role Role Summary As the strategic architect of the Group s security services, the Head of Security Services shapes and delivers a unified vision for cyber security across a global, federated enterprise and 85+ businesses grouped into 10 divisions. Reporting into the Group Chief Information Security Officer (CISO), this leader is responsible for overseeing day-to-day operational cyber security capabilities, ensuring robust, efficient, and coordinated first and second line security operations that protect the Group s people, systems, and data from cyber-attacks. By setting the direction for security services, championing the adoption of centralised capabilities, and driving continuous innovation, this role ensures that the security operations are robust, adaptive, and future-ready. With oversight of daily technical security functions and a relentless focus on operational excellence, the Head of Security Services builds and empowers high-performing teams to deliver 24/7 threat detection, rapid incident response, and proactive risk management. This includes ownership of security controls, security testing, tech assurance and vulnerability and threat management, and incident response across the organisation. Collaboration is at the heart of this position. By working across the GCS Leadership Team, with business and technology stakeholders, and with industry experts to align strategy, share intelligence, and drive a single, cohesive approach to security services, this leader ensures the Group not only meets but sets the benchmark for security services in a dynamic digital world. Role Responsibilities/Accountabilities Key Responsibilities: Strategic Leadership & Vision • Establish a costed strategic vision for security services across the Group s global, federated enterprise. • Evangelist for adoption of central services and drives alignment to a single security services vision. • Define, maintain, and regularly review the security services service catalogue and SLAs, clearly articulating what good looks like. • Integrates AI and modernises security operations using latest technologies. • Ensure security operations support organisational resilience and disaster recovery objectives. • Collaborate across verticals with the GCS Leadership Team. Operations & Service Delivery • Oversee daily operations of technical security functions, working collaboratively with the SOCs to provide 24/7 visibility and threat detection ensuring services are resilient, risk-aware, and aligned with business needs. • Regularly review and modernise SOC processes, technologies, and talent. • Partner with MSSPs and build solid vendor relationships to deliver the security strategy. • Define and collect metrics/KPIs, regularly reporting to leadership on SOC events/incidents and overall effectiveness. • Review metrics at a group level and adjust services strategy accordingly. • Management of the security technology stack and continuous improvement of services. Incident Response & Threat Management • Serve as incident commander (including on-call), leading cyber incident response activities. • Lead on cyber incident response activities and contributing to incident management activities by advising on incident identification, assessment, classification, escalation, investigation, mitigation, monitoring and reporting to help ensure cyber incidents are managed in a timely and effectively manner to limit impact. • Drive the development of threat management, threat modelling and identification of new threat vectors by keeping up to date with industry activity and methodology, to help ensure key assets are protected. • Lead threat hunts to proactively discover potential compromises. • Lead and coordinate red teaming, penetration testing, and exercising to assess and enhance the quality of services delivered by SOCs. • Red/purple teaming to ensure standard of services testing quality of services delivered by various SOCs. • Exercise incident response capabilities. Threat Intelligence & Tech Assurance and Vulnerability Management • Drive the development of threat management, threat modelling, and identification of new threat vectors. • Maintain up-to-date awareness of cyber threat intelligence and emerging attack vectors, always evaluating the materiality of the threat. • Liaise with industry experts and update strategy in line with the threat landscape. • Lead a threat-led, risk-based vulnerability management programme, ensuring timely remediation in collaboration with IT. • Own insider threat and data loss prevention (DLP) initiatives. • Lead the emergency patching vulnerability management programme ensuring threat-led and risk-based prioritisation, along with collaboration with IT for timely remediation. • Own and manage key security controls ensuring they are deployed, tuned, and monitored effectively across cloud and on-premise assets, along with managing the vendors that are responsible for supporting the Group. Team Leadership & Performance • Lead a high-performing team of cyber and project professionals, driving strategy, innovation, and continuous improvement across protection capabilities including SOC, Security Engineering, Technical Assurance and Vulnerability Management. • Manage team performance and cost base, making informed financial decisions and supporting portfolio-level investment planning. • Provide technical leadership and act as a subject matter expert on information security best practices. Collaboration & Stakeholder Engagement • Collaborate across the GCS Leadership Team and with cross-functional stakeholders. • Work with Head of Manufacturing / OT security to align security operations elements in manufacturing. • Collaborate with cross-functional stakeholders to assess and mitigate risk, while maintaining a forward-looking roadmap for cyber capabilities. Experience, Knowledge, Skills & Attributes Essential • A certification such as CISSP CISM, GIAC, or equivalent. University Degree qualified in an engineering discipline ideally with Cyber Security Engineering, Computer Science, Information Technology, or Computer and Electronics engineering. • Prior experience of building security teams and a global delivery operations support model. • Demonstrable experience of building and running a technical assurance function. • Demonstrable knowledge of industry standards such as NIST and ISO27001. Knowledge of relevant regulations such as GDPR, NIS2, and EU AI. • Exceptional analytical and decision-making abilities during BAU and incidents. • Experience in leading cybersecurity incidents, implementing response procedures, and driving continuous improvements, and optimising security tools and technologies to enhance operational efficiency. • Hands-on experience in threat detection and prevention, including expertise in SIEM, EDR, firewall management, or similar security technologies. • Ability to build relationships and engage with all levels of management, communicating complex technical issues to a range of audiences. • Experience of managing service level agreements, commercial engagements, and supporting procurement with contract negotiations. • Demonstrable experience in designing, enhancing, and implementing security processes and policies. • Strong project management and leadership skills with the ability to prioritise both operational and project demands. Desirable • Experience of operating within federated environments or within an IT Service Management Provider / Consultancy • Experience managing external supplier relationships to secure the best value and service
Excellent opportunity for a Service Desk Analyst to join a leading IT and Communications service provider in the South West. Job Title: Service Desk Analyst Job Type: Permanent; Full Time Salary: £25,000 - £30,000 Location: Exeter About the Service Desk Analyst role : Join a constantly growing team in a company that has clients across the UK and beyond with a penchant for progression. You will be working with clients on a daily basis, supporting their continued success via our ticketing platform and remote support software as well as regular visits to client premises. You will have a logical approach and attention to detail, be confident, highly organised, flexible, reliable and able to manage tasks and prioritise within tight deadlines. Key responsibilities of the Service Desk Analyst: - Provide first line technical support to our customers via our ticketing platform, email, phone and remote support tools - Diagnose and resolve common desktop, laptop, printer and basic networking issues - Set up and configure new user accounts, devices and applications - Assist with routine maintenance tasks, patching and monitoring - Escalate more complex issues to senior engineers where appropriate - Support small project tasks under the guidance of more senior team members - Accurately document work, updates and solutions in our service desk system Requirements of the Service Desk Analyst: - Motivated team player with high standards of customer service - Excellent analytical and problem-solving skills, with a strong attention to detail even when working under pressure. - Methodical and able to approach complex problems logically - Excellent written and verbal communication skills at all levels, both technical and non-technical audiences, including 3rd party vendor communications as part of a larger project team - Aptitude for continuous learning and development, including self-directed study when appropriate - You must be enthusiastic, inquisitive, presentable, confident & articulate with an excellent telephone manner - Your own car and a clean driving licence would be advantageous (costs will be reimbursed) - Degree-level or higher qualification in BSc Cyber Security, BSc Computer Science, BSc Software Engineering, BSc Mathematics, MSc Cyber Security is desirable - Any relevant industry certifications Must be able to demonstrate some of the following: - Knowledge of Microsoft operating systems ideally up to Windows Server 2025 and certainly Windows 11, including Active Directory and DNS - Understanding of network topologies including wired / wireless, switching, security and VLANs. - Implementation of networking upgrades desirable - Experience of basic security hardening and penetration testing would be advantageous - Experience of conducting audits e.g. asset management, cyber security etc. - Experience with PowerShell for administration and automation - Experience of supporting organisations to achieve Cyber Essentials / CE+ a distinct advantage - Office 365 Administration. Office 365 migration experience desirable - Azure Administration and migration experience - Experience of server and workstation hardware builds, fault diagnosis and problem resolution - Experience of a wide range of Endpoint Security solutions and managed mail security, including centralised management and monitoring - Familiarity with patch management, configuration management and MDM solutions desirable - Experience of the managed deployment of client applications and application migration - Experience with SQL Server and SQL database administration and upgrades would be advantageous - Familiarity with supporting all common end user software including Microsoft Office - Experience of technical writing, documenting solutions or writing / designing training materials - Experience with other scripting and programming languages e.g. Python, Go, Swift etc. Benefits of the Service Desk Analyst: - Paid holidays + Bank Holidays - Opportunities to progress
31/03/2026
Full time
Excellent opportunity for a Service Desk Analyst to join a leading IT and Communications service provider in the South West. Job Title: Service Desk Analyst Job Type: Permanent; Full Time Salary: £25,000 - £30,000 Location: Exeter About the Service Desk Analyst role : Join a constantly growing team in a company that has clients across the UK and beyond with a penchant for progression. You will be working with clients on a daily basis, supporting their continued success via our ticketing platform and remote support software as well as regular visits to client premises. You will have a logical approach and attention to detail, be confident, highly organised, flexible, reliable and able to manage tasks and prioritise within tight deadlines. Key responsibilities of the Service Desk Analyst: - Provide first line technical support to our customers via our ticketing platform, email, phone and remote support tools - Diagnose and resolve common desktop, laptop, printer and basic networking issues - Set up and configure new user accounts, devices and applications - Assist with routine maintenance tasks, patching and monitoring - Escalate more complex issues to senior engineers where appropriate - Support small project tasks under the guidance of more senior team members - Accurately document work, updates and solutions in our service desk system Requirements of the Service Desk Analyst: - Motivated team player with high standards of customer service - Excellent analytical and problem-solving skills, with a strong attention to detail even when working under pressure. - Methodical and able to approach complex problems logically - Excellent written and verbal communication skills at all levels, both technical and non-technical audiences, including 3rd party vendor communications as part of a larger project team - Aptitude for continuous learning and development, including self-directed study when appropriate - You must be enthusiastic, inquisitive, presentable, confident & articulate with an excellent telephone manner - Your own car and a clean driving licence would be advantageous (costs will be reimbursed) - Degree-level or higher qualification in BSc Cyber Security, BSc Computer Science, BSc Software Engineering, BSc Mathematics, MSc Cyber Security is desirable - Any relevant industry certifications Must be able to demonstrate some of the following: - Knowledge of Microsoft operating systems ideally up to Windows Server 2025 and certainly Windows 11, including Active Directory and DNS - Understanding of network topologies including wired / wireless, switching, security and VLANs. - Implementation of networking upgrades desirable - Experience of basic security hardening and penetration testing would be advantageous - Experience of conducting audits e.g. asset management, cyber security etc. - Experience with PowerShell for administration and automation - Experience of supporting organisations to achieve Cyber Essentials / CE+ a distinct advantage - Office 365 Administration. Office 365 migration experience desirable - Azure Administration and migration experience - Experience of server and workstation hardware builds, fault diagnosis and problem resolution - Experience of a wide range of Endpoint Security solutions and managed mail security, including centralised management and monitoring - Familiarity with patch management, configuration management and MDM solutions desirable - Experience of the managed deployment of client applications and application migration - Experience with SQL Server and SQL database administration and upgrades would be advantageous - Familiarity with supporting all common end user software including Microsoft Office - Experience of technical writing, documenting solutions or writing / designing training materials - Experience with other scripting and programming languages e.g. Python, Go, Swift etc. Benefits of the Service Desk Analyst: - Paid holidays + Bank Holidays - Opportunities to progress
Bolton We have an opportunity working on behalf of UK Facilities Management, the Operational Technology (OT) Risk Manager will act as the deployed local security leader and expert in all elements of security for General Infrastructure Management Systems (GIMS) policy. Salary: Circa£60,000 depending on experience Dynamic (hybrid) working: 3-4 days per week on-site due to workload classification and frequent travel to all sites across the UK Security Clearance: British Citizen or a Dual UK national with British citizenship/Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company Bonus: Bonus of up to 21% of base salary Pension: maximum total (employer and employee) contribution of up to 14% Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more Healthcare Cash Plan: The Healthcare Cash Plan benefit provides the option to claim cash back on everyday healthcare expenses such as optical, dental, health and wellbeing and more . The opportunity: The main focus is the creation, execution and maintenance of a framework to identify and address risks associated with the devices which support MBDA's Building and Infrastructure across the UK. This will also include input into the wider group structures as and when required. The OT Risk Manager will act as the point of contact for all new, existing and legacy GIMS installations, providing advice, guidance and direction to address the multiple security risks associated with them. This includes liaising with cross business teams outside of FM, such as Cyber and InfoSec, IM and Product Cyber. The OT Risk Manager will oversee all change management activities related to the connectivity and digital interfaces of the relevant infrastructure, ensuring all change remains appropriate and complaint with policy; ensuring an evidenced position is constantly maintained by MBDA UK of continued compliance with all relevant standards which may be subject no-notice audits by MBDA Group, MOD and other customers. They will deliver technical security consultancy to the business including architecture and solution suitability to meet a complex suite of business requirements. They will create and update ISO 27001 compliant policies to specifically address the GIMS policy ensuring that all policies, processes, procedures and technical infrastructure remains compliant with MBDA UKs wider ISO 27001 ISMS as well as other certifications as appropriate. The OT Risk Manager will be a critical leader in any new infrastructure projects within MBDA UK and for reducing cyber risk to the business as part of a wider team. The OT Risk Manager will also coordinate all technical security testing within their allocated area of operations, as well as maintaining upward reporting to MBDA UK FM Director, UK Security Director and UK CISO on results and remediation progressions. They will proactively coordinate with the Principle Cyber and Information Security Advisor for all required assurance activity and evidence based reporting. They will work with FM and wider business stakeholders to create a network of Asset Owners and formally document the asset registers for their areas of operation. What we're looking for from you: CISSP, InfoSec/Cyber Degree or equivalent (Essential) Experience or relevant certifications in network security or industrial control system hardening (Essential) Knowledge of security surrounding systems enabling critical services within business (ICS/SCADA/BMS/BEMS) Comfortable with establishing and maintaining relationships with national security authorities, internal stakeholders and industry partners. Expert in security concepts for IT network architectures, applications, cloud services and hardening of operating systems within ICS and SCADA context. Ability to present risk balanced security solutions to complex problems and provide clear advice directly to key stakeholders at all levels Experience of managing and developing inexperienced IT/FM Engineers to maintain security Experience of system accreditation processes and documentation. Experience of security risk management Knowledge of business IT processes and associated approval systems Expert knowledge of modern hacking Tactics, Techniques and Procedures including impacts affecting GIMS/ICS/SCADA. Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
31/03/2026
Full time
Bolton We have an opportunity working on behalf of UK Facilities Management, the Operational Technology (OT) Risk Manager will act as the deployed local security leader and expert in all elements of security for General Infrastructure Management Systems (GIMS) policy. Salary: Circa£60,000 depending on experience Dynamic (hybrid) working: 3-4 days per week on-site due to workload classification and frequent travel to all sites across the UK Security Clearance: British Citizen or a Dual UK national with British citizenship/Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company Bonus: Bonus of up to 21% of base salary Pension: maximum total (employer and employee) contribution of up to 14% Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more Healthcare Cash Plan: The Healthcare Cash Plan benefit provides the option to claim cash back on everyday healthcare expenses such as optical, dental, health and wellbeing and more . The opportunity: The main focus is the creation, execution and maintenance of a framework to identify and address risks associated with the devices which support MBDA's Building and Infrastructure across the UK. This will also include input into the wider group structures as and when required. The OT Risk Manager will act as the point of contact for all new, existing and legacy GIMS installations, providing advice, guidance and direction to address the multiple security risks associated with them. This includes liaising with cross business teams outside of FM, such as Cyber and InfoSec, IM and Product Cyber. The OT Risk Manager will oversee all change management activities related to the connectivity and digital interfaces of the relevant infrastructure, ensuring all change remains appropriate and complaint with policy; ensuring an evidenced position is constantly maintained by MBDA UK of continued compliance with all relevant standards which may be subject no-notice audits by MBDA Group, MOD and other customers. They will deliver technical security consultancy to the business including architecture and solution suitability to meet a complex suite of business requirements. They will create and update ISO 27001 compliant policies to specifically address the GIMS policy ensuring that all policies, processes, procedures and technical infrastructure remains compliant with MBDA UKs wider ISO 27001 ISMS as well as other certifications as appropriate. The OT Risk Manager will be a critical leader in any new infrastructure projects within MBDA UK and for reducing cyber risk to the business as part of a wider team. The OT Risk Manager will also coordinate all technical security testing within their allocated area of operations, as well as maintaining upward reporting to MBDA UK FM Director, UK Security Director and UK CISO on results and remediation progressions. They will proactively coordinate with the Principle Cyber and Information Security Advisor for all required assurance activity and evidence based reporting. They will work with FM and wider business stakeholders to create a network of Asset Owners and formally document the asset registers for their areas of operation. What we're looking for from you: CISSP, InfoSec/Cyber Degree or equivalent (Essential) Experience or relevant certifications in network security or industrial control system hardening (Essential) Knowledge of security surrounding systems enabling critical services within business (ICS/SCADA/BMS/BEMS) Comfortable with establishing and maintaining relationships with national security authorities, internal stakeholders and industry partners. Expert in security concepts for IT network architectures, applications, cloud services and hardening of operating systems within ICS and SCADA context. Ability to present risk balanced security solutions to complex problems and provide clear advice directly to key stakeholders at all levels Experience of managing and developing inexperienced IT/FM Engineers to maintain security Experience of system accreditation processes and documentation. Experience of security risk management Knowledge of business IT processes and associated approval systems Expert knowledge of modern hacking Tactics, Techniques and Procedures including impacts affecting GIMS/ICS/SCADA. Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
About CACI From our headquarters in London, we're busy empowering organisations to make bold, strategic moves with the power of data and technology. Founded in 1975, our operations take place from multiple offices across the UK, Europe and India with over 1600 Full time employees and an annual turnover of £179m. Our expertise spans industries, from retail and education to public sector and transport - delivering intelligent solutions that drive progress and create measurable impact. Whether it's business intelligence, customer marketing, cloud infrastructure, cybersecurity, critical national infrastructure or data management, our approach is never one-size-fits-all. We don't just deliver solutions; we build for the tomorrow's world, all while fostering a culture that allows employees to be their authentic selves and succeed in their careers. About Network Services CACI Network Services is a rapidly expanding specialist IT and Networks consultancy offering a wide variety of opportunities to work within challenging and exciting environments with our major clients in Global Media, Banking, Government, Telecoms & Utilities The role Responsible for the design, development, implementation, and troubleshooting of audio and video systems and infrastructure, focusing on both Legacy and cloud-based solutions Key responsibilities Install, test, analyse, troubleshoot and modify new Audio & Video processing equipment/solutions to achieve maximum performance and availability. Provide technical knowledge to the development and deployment of Audio & Video processing service infrastructure, driving improved technical and service performance. Design and drive processes to facilitate smooth and seamless deployment of new Audio & Video processing services. Design, develop, and implement Audio & Video processing systems and solutions for broadcast and satellite communications, ensuring compliance with industry standards and regulatory requirements. Supervise the delivery of 3rd party suppliers and contractors to ensure that delivery specifications and standards meet our customer requirements. Standardise equipment to minimise disruption and achieve straightforward integration with existing networks/infrastructure. Document Audio & Video processing build procedures and contribute to the continuous improvement of policies, processes and procedures. Apply standard procedures to solve problems and identify appropriate resolution. Adopt the role of Design Authority (DA) in area of Audio & Video processing expertise to ensure the delivery of the end to end customer solution and for less complex projects Lead Design Authority (LDA). Bring a commercial perspective to the operation, with a particular focus on cash management, cash preservation and optimising returns on investments made in assets and tools. Contribute to accurate forecasting and capacity management for broadcast. Work closely with cross-functional teams, including product development, network engineering, and field operations, to support the deployment and optimisation of Audio & Video processing technologies. Stay updated with the latest advancements in Audio & Video processing technologies and industry trends. Drive collaboration, innovation and continuous improvement within Audio & Video processing engineering. Provide technical leadership within the team, sharing knowledge and skills and providing mentoring support to engineers and technicians. Act as an escalation point for troubleshooting from junior engineers. Support integration projects for Legacy systems and cloud-based solutions. Core skills, knowledge and experience required Audio and video processing - Understanding of audio and video processing principles Virtualisation & Cloud Computing - proficiency with virtualisation and cloud computing eg AWS, Azure, Google Cloud platforms. Multiplexing - Proficiency in encoding and multiplexing technologies Diagnostic tools - Proficiency in diagnostic engineering tools and software Analytical and technical problem-solving skills to diagnose and resolve technical issues Communication skills - collaborate with cross-functional teams, present technical info and provide training or support Project management - ability to manage one or multiple projects or project tasks and meet deadlines Expected behaviours We have a structured performance management framework which measures continual attainment against key personal behaviours. We believe this is an important part of our success and culture. Joining as a team member we expect you to act as a role model and exemplar against these behaviours which are to be: Proactive Adaptable Flexible A team player Reliable Flexibility The key to our success is our teamwork and collaboration. We take a hybrid approach - working remotely and coming into the office depending on the business demand and collaboration required as part of the delivery process. Equal opportunities CACI is proud to be an equal employer. Embracing the diversity of our people, we are on a journey to build a truly inclusive work environment where no one is treated less favorably due to ethnic origin, age, gender, veteran status, religion or belief, sexual orientation, marital status, and disability or health condition, actively working to prevent discrimination. As a Disability Confident employer, we will: Provide reasonable adjustments in the recruitment process where requested (contact a member of the recruitment team on to discuss individual requirements further). Offer people with health conditions and disabilities, meeting the minimum criteria for a role, an interview. Our people are unique, and we encourage, and support them, to be confident in contributing to our inclusion journey.
31/03/2026
About CACI From our headquarters in London, we're busy empowering organisations to make bold, strategic moves with the power of data and technology. Founded in 1975, our operations take place from multiple offices across the UK, Europe and India with over 1600 Full time employees and an annual turnover of £179m. Our expertise spans industries, from retail and education to public sector and transport - delivering intelligent solutions that drive progress and create measurable impact. Whether it's business intelligence, customer marketing, cloud infrastructure, cybersecurity, critical national infrastructure or data management, our approach is never one-size-fits-all. We don't just deliver solutions; we build for the tomorrow's world, all while fostering a culture that allows employees to be their authentic selves and succeed in their careers. About Network Services CACI Network Services is a rapidly expanding specialist IT and Networks consultancy offering a wide variety of opportunities to work within challenging and exciting environments with our major clients in Global Media, Banking, Government, Telecoms & Utilities The role Responsible for the design, development, implementation, and troubleshooting of audio and video systems and infrastructure, focusing on both Legacy and cloud-based solutions Key responsibilities Install, test, analyse, troubleshoot and modify new Audio & Video processing equipment/solutions to achieve maximum performance and availability. Provide technical knowledge to the development and deployment of Audio & Video processing service infrastructure, driving improved technical and service performance. Design and drive processes to facilitate smooth and seamless deployment of new Audio & Video processing services. Design, develop, and implement Audio & Video processing systems and solutions for broadcast and satellite communications, ensuring compliance with industry standards and regulatory requirements. Supervise the delivery of 3rd party suppliers and contractors to ensure that delivery specifications and standards meet our customer requirements. Standardise equipment to minimise disruption and achieve straightforward integration with existing networks/infrastructure. Document Audio & Video processing build procedures and contribute to the continuous improvement of policies, processes and procedures. Apply standard procedures to solve problems and identify appropriate resolution. Adopt the role of Design Authority (DA) in area of Audio & Video processing expertise to ensure the delivery of the end to end customer solution and for less complex projects Lead Design Authority (LDA). Bring a commercial perspective to the operation, with a particular focus on cash management, cash preservation and optimising returns on investments made in assets and tools. Contribute to accurate forecasting and capacity management for broadcast. Work closely with cross-functional teams, including product development, network engineering, and field operations, to support the deployment and optimisation of Audio & Video processing technologies. Stay updated with the latest advancements in Audio & Video processing technologies and industry trends. Drive collaboration, innovation and continuous improvement within Audio & Video processing engineering. Provide technical leadership within the team, sharing knowledge and skills and providing mentoring support to engineers and technicians. Act as an escalation point for troubleshooting from junior engineers. Support integration projects for Legacy systems and cloud-based solutions. Core skills, knowledge and experience required Audio and video processing - Understanding of audio and video processing principles Virtualisation & Cloud Computing - proficiency with virtualisation and cloud computing eg AWS, Azure, Google Cloud platforms. Multiplexing - Proficiency in encoding and multiplexing technologies Diagnostic tools - Proficiency in diagnostic engineering tools and software Analytical and technical problem-solving skills to diagnose and resolve technical issues Communication skills - collaborate with cross-functional teams, present technical info and provide training or support Project management - ability to manage one or multiple projects or project tasks and meet deadlines Expected behaviours We have a structured performance management framework which measures continual attainment against key personal behaviours. We believe this is an important part of our success and culture. Joining as a team member we expect you to act as a role model and exemplar against these behaviours which are to be: Proactive Adaptable Flexible A team player Reliable Flexibility The key to our success is our teamwork and collaboration. We take a hybrid approach - working remotely and coming into the office depending on the business demand and collaboration required as part of the delivery process. Equal opportunities CACI is proud to be an equal employer. Embracing the diversity of our people, we are on a journey to build a truly inclusive work environment where no one is treated less favorably due to ethnic origin, age, gender, veteran status, religion or belief, sexual orientation, marital status, and disability or health condition, actively working to prevent discrimination. As a Disability Confident employer, we will: Provide reasonable adjustments in the recruitment process where requested (contact a member of the recruitment team on to discuss individual requirements further). Offer people with health conditions and disabilities, meeting the minimum criteria for a role, an interview. Our people are unique, and we encourage, and support them, to be confident in contributing to our inclusion journey.
Palo Alto XSoar Developer Role Candidates in this role are responsible for the development and maintenance of the code and capabilities of the Security Orchestration, Automation and Response (SOAR) platform. Candidates will work with the Manager of Detection & Response Engineering and will work jointly with our detection engineering, threat detection and response teams to specify clear priorities, evaluate technical tradeoffs, and build high-impact features within the SOAR platform. The candidates' main responsibilities will be to: Focus on the development, maintenance, and delivery of new Security Orchestration and Automation content including custom SOAR Playbooks, Automations/Scripts, Jobs, dashboards, reports, widgets, RESTful API integrations, and code via Continuous Integration/Continuous Delivery pipelines adhering to an Agile development practice Reduce Incident Response efforts and increase quality leveraging XSOAR for Security Orchestration, Automation and Response (SOAR) Automate manual SOC procedures and develop, implement, and maintain playbooks Detail SOAR workflows, scripts, and develop, test and debug code and use established code repository for tracking. Use python/other Scripting languages to perform the customizations to develop the required automation. Work with the existing playbook framework and ensure the amendments are hooked accurately to the existing framework. Prioritize and coordinate backlog of SOAR integration and automation requests, making sure we have a healthy balance between defect resolution and new features. Work in partnership with the incident response team to craft find opportunities for improvement Qualifications Technical Skills 3+ year prior experience in a similar position Sophisticated knowledge of the Palo Alto Cortex XSOAR platform Ability to create documentation for Palo Alto Networks Cortex XSOAR playbooks Proficient in Python, JavaScript, and PowerShell are an asset Good understanding of REST/SOAP/WSDL/XML (Web services) Understanding of cybersecurity incident response procedures, experience as a Security Incident Responder or SOC analyst is a plus Strong understanding of cybersecurity technologies, protocols, and applications Soft Skills Strong analytical skills to evaluate complex multivariate problems and find a systematic approach to gain a quick resolution, often under stress! Strong problem solving, documentation, process execution, time management and interpersonal skills. Ability to communicate sophisticated information, concepts, or ideas in a confident and well-organized manner through verbal, written, and/or visual means. Passion and drive to work in start-up division with potential of significant growth in scope and services
31/03/2026
Full time
Palo Alto XSoar Developer Role Candidates in this role are responsible for the development and maintenance of the code and capabilities of the Security Orchestration, Automation and Response (SOAR) platform. Candidates will work with the Manager of Detection & Response Engineering and will work jointly with our detection engineering, threat detection and response teams to specify clear priorities, evaluate technical tradeoffs, and build high-impact features within the SOAR platform. The candidates' main responsibilities will be to: Focus on the development, maintenance, and delivery of new Security Orchestration and Automation content including custom SOAR Playbooks, Automations/Scripts, Jobs, dashboards, reports, widgets, RESTful API integrations, and code via Continuous Integration/Continuous Delivery pipelines adhering to an Agile development practice Reduce Incident Response efforts and increase quality leveraging XSOAR for Security Orchestration, Automation and Response (SOAR) Automate manual SOC procedures and develop, implement, and maintain playbooks Detail SOAR workflows, scripts, and develop, test and debug code and use established code repository for tracking. Use python/other Scripting languages to perform the customizations to develop the required automation. Work with the existing playbook framework and ensure the amendments are hooked accurately to the existing framework. Prioritize and coordinate backlog of SOAR integration and automation requests, making sure we have a healthy balance between defect resolution and new features. Work in partnership with the incident response team to craft find opportunities for improvement Qualifications Technical Skills 3+ year prior experience in a similar position Sophisticated knowledge of the Palo Alto Cortex XSOAR platform Ability to create documentation for Palo Alto Networks Cortex XSOAR playbooks Proficient in Python, JavaScript, and PowerShell are an asset Good understanding of REST/SOAP/WSDL/XML (Web services) Understanding of cybersecurity incident response procedures, experience as a Security Incident Responder or SOC analyst is a plus Strong understanding of cybersecurity technologies, protocols, and applications Soft Skills Strong analytical skills to evaluate complex multivariate problems and find a systematic approach to gain a quick resolution, often under stress! Strong problem solving, documentation, process execution, time management and interpersonal skills. Ability to communicate sophisticated information, concepts, or ideas in a confident and well-organized manner through verbal, written, and/or visual means. Passion and drive to work in start-up division with potential of significant growth in scope and services
Steeper Group is a true leader in the Orthotic, Prosthetic and Assistive Technology products. In the past 100 years we have grown to become one of the UK s largest suppliers. Steeper s vision is to create life s turning points, together. We aim to do this by delivering innovative prosthetic, orthotic and assistive technology products and responsive clinical services. We have an exciting opportunity for a IT Support Technician to join our existing team at our Head Office in Leeds. The Role: This is a full-time (Monday to Friday) role based on site at our Leeds headquarters, this role is ideal for an IT Support engineer with 1 to 2 years experience in desktop support, network and storage infrastructure, looking to develop their first- and second-line support skills. Responsibilities: To provide technical hands-on support, answering support queries either in person or via phone or ITSM system. To maintain a high degree of customer service for all support queries. To take ownership of user problems and be proactive when dealing with user issues whether raised directly or via escalation from another team member. To log all calls on the ITSM system and maintain full documentation. Respond to enquiries from clients and help them resolve any hardware or software problems. Support users in the use of Computer equipment by providing necessary training and advice. Work as part of the IT Support team and any other operational/project teams as requested by the IT Project & Support Team Lead. Manage workloads and notify the IT Project & Support Team Lead when KPI/Targets are going to be breached. To allocate more complex service issues to the relevant IT Support team member. Raise any security concerns to the IT Project & Support Team Lead. Maintain reports and logs in line with departmental policy. Obtain quotes and process orders in line with departmental policy. Managing IT Stock Laptops, Desktops, Toner, Accessories & peripherals and keeping asset registers up to date. Setting up and configuring new laptops, desktops & mobile devices. Installing authorised software to laptops, desktops & mobile devices. Configure/maintain computer systems, networks and peripherals as instructed. Assist the team with keeping the IT office in a tidy state by following asset disposal procedures (WEEE) and disposing of IT Waste when required. If required undertake trips to other sites/data centre including staying overnight where appropriate. Be willing to undertake reasonable unpaid overtime. Any other duties as requested by the IT Project & Support Team Lead. Keep abreast of IT Trends and engage with IT Project & Support Team Lead to develop personal development plans. The below skills and experience are a requirement for this role Windows desktop support and administration Basic troubleshooting of Desktops, Laptops, Printers, Mobile Phones. Active Directory user account creations, password resets and group management. Office 365 User account creations, group management, licence management Exceptional Customer Service skills Confidence in dealing with users of varying levels both face to face and over the phone. Experience working within IT service delivery. Either at an MSP or providing internal IT Support. Excellent troubleshooting and problem-solving skills. Excellent ability to transfer knowledge within a team. Basic networking awareness DHCP, DNS, WAN/LAN Troubleshooting Although not a requirement, the below skills / experience would be beneficial to the role: Level 2 3 IT Qualification or equivalent demonstrable experience CompTIA A+ or similar training CompTIA Network+ or similar training Microsoft 365 Fundamentals ITIL Foundation Certification Windows Server administration Basic awareness of cybersecurity and service desk processes (ITL Foundation) Full UK Drivers licence What we offer in return: Competitive salary Incremental holiday allowance (rising with service) Free parking Canteen onsite Employee discount platform Employee Assistance Programs Qualification support Flexible working Refer a friend incentive Cycle2work scheme Continuous professional development plans with internal and external training and courses available
30/03/2026
Full time
Steeper Group is a true leader in the Orthotic, Prosthetic and Assistive Technology products. In the past 100 years we have grown to become one of the UK s largest suppliers. Steeper s vision is to create life s turning points, together. We aim to do this by delivering innovative prosthetic, orthotic and assistive technology products and responsive clinical services. We have an exciting opportunity for a IT Support Technician to join our existing team at our Head Office in Leeds. The Role: This is a full-time (Monday to Friday) role based on site at our Leeds headquarters, this role is ideal for an IT Support engineer with 1 to 2 years experience in desktop support, network and storage infrastructure, looking to develop their first- and second-line support skills. Responsibilities: To provide technical hands-on support, answering support queries either in person or via phone or ITSM system. To maintain a high degree of customer service for all support queries. To take ownership of user problems and be proactive when dealing with user issues whether raised directly or via escalation from another team member. To log all calls on the ITSM system and maintain full documentation. Respond to enquiries from clients and help them resolve any hardware or software problems. Support users in the use of Computer equipment by providing necessary training and advice. Work as part of the IT Support team and any other operational/project teams as requested by the IT Project & Support Team Lead. Manage workloads and notify the IT Project & Support Team Lead when KPI/Targets are going to be breached. To allocate more complex service issues to the relevant IT Support team member. Raise any security concerns to the IT Project & Support Team Lead. Maintain reports and logs in line with departmental policy. Obtain quotes and process orders in line with departmental policy. Managing IT Stock Laptops, Desktops, Toner, Accessories & peripherals and keeping asset registers up to date. Setting up and configuring new laptops, desktops & mobile devices. Installing authorised software to laptops, desktops & mobile devices. Configure/maintain computer systems, networks and peripherals as instructed. Assist the team with keeping the IT office in a tidy state by following asset disposal procedures (WEEE) and disposing of IT Waste when required. If required undertake trips to other sites/data centre including staying overnight where appropriate. Be willing to undertake reasonable unpaid overtime. Any other duties as requested by the IT Project & Support Team Lead. Keep abreast of IT Trends and engage with IT Project & Support Team Lead to develop personal development plans. The below skills and experience are a requirement for this role Windows desktop support and administration Basic troubleshooting of Desktops, Laptops, Printers, Mobile Phones. Active Directory user account creations, password resets and group management. Office 365 User account creations, group management, licence management Exceptional Customer Service skills Confidence in dealing with users of varying levels both face to face and over the phone. Experience working within IT service delivery. Either at an MSP or providing internal IT Support. Excellent troubleshooting and problem-solving skills. Excellent ability to transfer knowledge within a team. Basic networking awareness DHCP, DNS, WAN/LAN Troubleshooting Although not a requirement, the below skills / experience would be beneficial to the role: Level 2 3 IT Qualification or equivalent demonstrable experience CompTIA A+ or similar training CompTIA Network+ or similar training Microsoft 365 Fundamentals ITIL Foundation Certification Windows Server administration Basic awareness of cybersecurity and service desk processes (ITL Foundation) Full UK Drivers licence What we offer in return: Competitive salary Incremental holiday allowance (rising with service) Free parking Canteen onsite Employee discount platform Employee Assistance Programs Qualification support Flexible working Refer a friend incentive Cycle2work scheme Continuous professional development plans with internal and external training and courses available
IT Support Analyst Central London - Fully Office Based up to 35,000 + Comprehensive Benefits Package You'll be the go-to IT Support Analyst in a modern, cloud-first, financial services environment, supporting around 200 users and working closely with an IT Director who will invest in your development. This is a fantastic opportunity to deepen your Microsoft 365, Intune and security experience in a fully office-based role in Central London, near Covent Garden. You'll join a highly regulated, security-focused business where you'll gain hands-on exposure to Cyber Essentials, ISO 27001 and modern Microsoft cloud technologies, with structured training and certifications to help you grow. This role exists because the business is bringing more capability in-house and reducing its reliance on third-party providers, so alongside the IT Director you'll be the first hire in a new internal IT support function with plenty of scope to make your mark. What you'll be doing Providing hands-on IT support for hardware, software, networking and connectivity issues, delivering high-quality support to users at all levels. Building and deploying laptops using Autopilot and Intune, and managing mobile devices across the business. Assisting with Microsoft 365 administration (Teams, SharePoint, OneDrive, Outlook, Copilot), including security and compliance configuration. Supporting Microsoft Teams Rooms, AV and conferencing setups, and working with an AV partner to keep meeting spaces fully operational. Carrying out routine IT checks, patch reviews, endpoint monitoring, access/user audits, and helping with Cyber Essentials and ISO 27001 evidence, documentation and control implementation. Supporting internal audits, IT asset lifecycle management and device tracking, while working closely with the IT MSP partner on escalations. Creating and maintaining user guides, documentation and knowledge articles, and assisting the IT Director on projects, automation and technology improvements. What you'll bring Solid experience supporting Windows 11 and Windows Server environments. Hands-on experience with Microsoft 365 (Teams, SharePoint, OneDrive, Outlook). Experience with Intune for device management, compliance and Autopilot builds. Understanding of Azure AD / Entra ID identity and access administration. Experience supporting Microsoft Teams Rooms and conferencing/AV solutions. Strong troubleshooting across hardware, software and mobile devices, with excellent communication skills for non-technical users. A proactive, organised approach with strong problem-solving skills and confidence working with external IT partners. Desirable: exposure to Cyber Essentials and/or ISO 27001, interest in AI tools (especially Microsoft Copilot), familiarity with Power Automate, Power Apps, SQL Server, Microsoft Fabric or basic Linux, and a strong motivation to learn with support from training and certifications. Benefits package: You'll receive 25 days' holiday plus bank holidays, a group stakeholder pension with salary exchange, income protection, death in service cover (4 x salary) and access to an Employee Assistance Programme. After probation, you'll also have access to private medical insurance, enhanced sick pay, personal accident cover, holiday purchase scheme, season ticket loan, exam support, flu and eye test expenses, volunteering leave and a comprehensive family-friendly and reproductive health policy (including enhanced maternity/adoption, above-statutory paternity, shared parental leave and compassionate leave). If you've held any of these roles or used these technologies/skills, this role could be a great fit: IT Support Analyst, 2nd Line Support, IT Support Engineer, Service Desk Analyst, Desktop Support Analyst, IT Technician, Helpdesk Analyst, Microsoft 365 Administrator, Intune Engineer, End User Computing Engineer, Azure AD, Entra ID, Autopilot, Endpoint Management, Microsoft Teams Rooms, AV Support, Cyber Essentials, ISO 27001, Power Automate, Power Apps, Microsoft Copilot. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
26/03/2026
Full time
IT Support Analyst Central London - Fully Office Based up to 35,000 + Comprehensive Benefits Package You'll be the go-to IT Support Analyst in a modern, cloud-first, financial services environment, supporting around 200 users and working closely with an IT Director who will invest in your development. This is a fantastic opportunity to deepen your Microsoft 365, Intune and security experience in a fully office-based role in Central London, near Covent Garden. You'll join a highly regulated, security-focused business where you'll gain hands-on exposure to Cyber Essentials, ISO 27001 and modern Microsoft cloud technologies, with structured training and certifications to help you grow. This role exists because the business is bringing more capability in-house and reducing its reliance on third-party providers, so alongside the IT Director you'll be the first hire in a new internal IT support function with plenty of scope to make your mark. What you'll be doing Providing hands-on IT support for hardware, software, networking and connectivity issues, delivering high-quality support to users at all levels. Building and deploying laptops using Autopilot and Intune, and managing mobile devices across the business. Assisting with Microsoft 365 administration (Teams, SharePoint, OneDrive, Outlook, Copilot), including security and compliance configuration. Supporting Microsoft Teams Rooms, AV and conferencing setups, and working with an AV partner to keep meeting spaces fully operational. Carrying out routine IT checks, patch reviews, endpoint monitoring, access/user audits, and helping with Cyber Essentials and ISO 27001 evidence, documentation and control implementation. Supporting internal audits, IT asset lifecycle management and device tracking, while working closely with the IT MSP partner on escalations. Creating and maintaining user guides, documentation and knowledge articles, and assisting the IT Director on projects, automation and technology improvements. What you'll bring Solid experience supporting Windows 11 and Windows Server environments. Hands-on experience with Microsoft 365 (Teams, SharePoint, OneDrive, Outlook). Experience with Intune for device management, compliance and Autopilot builds. Understanding of Azure AD / Entra ID identity and access administration. Experience supporting Microsoft Teams Rooms and conferencing/AV solutions. Strong troubleshooting across hardware, software and mobile devices, with excellent communication skills for non-technical users. A proactive, organised approach with strong problem-solving skills and confidence working with external IT partners. Desirable: exposure to Cyber Essentials and/or ISO 27001, interest in AI tools (especially Microsoft Copilot), familiarity with Power Automate, Power Apps, SQL Server, Microsoft Fabric or basic Linux, and a strong motivation to learn with support from training and certifications. Benefits package: You'll receive 25 days' holiday plus bank holidays, a group stakeholder pension with salary exchange, income protection, death in service cover (4 x salary) and access to an Employee Assistance Programme. After probation, you'll also have access to private medical insurance, enhanced sick pay, personal accident cover, holiday purchase scheme, season ticket loan, exam support, flu and eye test expenses, volunteering leave and a comprehensive family-friendly and reproductive health policy (including enhanced maternity/adoption, above-statutory paternity, shared parental leave and compassionate leave). If you've held any of these roles or used these technologies/skills, this role could be a great fit: IT Support Analyst, 2nd Line Support, IT Support Engineer, Service Desk Analyst, Desktop Support Analyst, IT Technician, Helpdesk Analyst, Microsoft 365 Administrator, Intune Engineer, End User Computing Engineer, Azure AD, Entra ID, Autopilot, Endpoint Management, Microsoft Teams Rooms, AV Support, Cyber Essentials, ISO 27001, Power Automate, Power Apps, Microsoft Copilot. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
OT Security Risk & Compliance Lead Permanent Salary + £15% bonus + 10% pension Hybrid 1 day a week on site in your desired office location, Glasgow, London, Leeds or Ipswich Are you passionate about driving security standards in OT/ICS environments? This is an exciting opportunity to join a leading global renewables business as they strengthen their Cyber and Information Security capability. Reporting to the Head of InfoSec Governance, Risk & Compliance (via the OT Security Risk & Compliance Manager), the OT Security Risk & Compliance Lead will play a pivotal role in shaping, managing and influencing security risk management activities across the Group, with a particular focus on OT/ICS. Key Responsibilities: Define and deliver security risk assessments and maintain accurate risk registers and reports. Lead security risk review meetings with stakeholders and represent Security at senior leadership forums. Support the development, rollout and adoption of the Group Security Framework, Policies and Standards, ensuring alignment to external regulations (NIS Regulation 2018, SEC, PCI-DSS, etc.). Oversee compliance activities, promote a risk-aware culture, and manage non-compliance or exceptions. Provide security SME input into projects, supporting delivery teams and asset owners in understanding their responsibilities. Assist with supply chain security assessments and contribute to enterprise-wide risk and audit reporting. What We re Looking For: Previous experience working with OT Systems or applying engineering principles in production environments. Knowledge of control frameworks such as NIST, IEC 62443, ISO27001, ITIL, SABSA. Strong technical understanding across OT/ICS environments. Excellent stakeholder management skills with the ability to influence and communicate effectively at all levels. Why Join? Be part of a forward-thinking organisation investing heavily in innovation, renewables, AI and IoT. Play a key role in enhancing their global cyber resilience. Enjoy a flexible hybrid model with 95% remote working. Competitive package including bonus and pension.
06/10/2025
Full time
OT Security Risk & Compliance Lead Permanent Salary + £15% bonus + 10% pension Hybrid 1 day a week on site in your desired office location, Glasgow, London, Leeds or Ipswich Are you passionate about driving security standards in OT/ICS environments? This is an exciting opportunity to join a leading global renewables business as they strengthen their Cyber and Information Security capability. Reporting to the Head of InfoSec Governance, Risk & Compliance (via the OT Security Risk & Compliance Manager), the OT Security Risk & Compliance Lead will play a pivotal role in shaping, managing and influencing security risk management activities across the Group, with a particular focus on OT/ICS. Key Responsibilities: Define and deliver security risk assessments and maintain accurate risk registers and reports. Lead security risk review meetings with stakeholders and represent Security at senior leadership forums. Support the development, rollout and adoption of the Group Security Framework, Policies and Standards, ensuring alignment to external regulations (NIS Regulation 2018, SEC, PCI-DSS, etc.). Oversee compliance activities, promote a risk-aware culture, and manage non-compliance or exceptions. Provide security SME input into projects, supporting delivery teams and asset owners in understanding their responsibilities. Assist with supply chain security assessments and contribute to enterprise-wide risk and audit reporting. What We re Looking For: Previous experience working with OT Systems or applying engineering principles in production environments. Knowledge of control frameworks such as NIST, IEC 62443, ISO27001, ITIL, SABSA. Strong technical understanding across OT/ICS environments. Excellent stakeholder management skills with the ability to influence and communicate effectively at all levels. Why Join? Be part of a forward-thinking organisation investing heavily in innovation, renewables, AI and IoT. Play a key role in enhancing their global cyber resilience. Enjoy a flexible hybrid model with 95% remote working. Competitive package including bonus and pension.
Are you ready to take ownership of IT supplier and service performance in a fast-paced, purpose-driven environment? We're looking for an experienced IT Manager to lead vendor management and service delivery for our growing infrastructure-focused business. This is your chance to step into a hands-on role where you'll shape supplier relationships, drive IT service improvements, and influence strategic outcomes - while working with a passionate team that's committed to building better lives and stronger communities. If you're commercially sharp, people-focused, and ready to make a meaningful impact, we'd love to hear from you. The Role at a Glance: IT ManagerWest London - Onsite 4 days a week£40,000 - £60,000 DOE. Plus up to 10% annual bonusBenefits include 25 days annual leave, performance related annual bonus, pension scheme, on-going training and development. Your Skills: 1+ years running outsourced IT or telecoms contract. CIPS Level 4. Degree or equivalent in IT, Information Systems or Business Management. ITIL v4 Managing Professional or higher. Who we are: We're a trusted leader in delivering end-to-end workforce solutions - from recruitment and technology to workforce supply, management, and training - tailored for the infrastructure, construction, and civil engineering sectors. Key Responsibilities: • Manage full lifecycle for 6+ IT/telecoms vendors, including contracts, renewals, and performance reviews• Oversee daily/weekly SLAs, drive service improvements, and align to ITIL metrics• Lead IT governance board; maintain risk register and support ISO/cybersecurity compliance• Control £700k IT OPEX budget; track costs and manage asset register• Sponsor supplier-led projects (e.g., ERP, M365); build cases and track benefits• Communicate clearly with execs; use NPS/CSAT to improve supplier service What You'll Bring to the Team: • Managed multi-supplier, outsourced IT & telecoms contracts end-to-end• Understanding Microsoft Cloud environment• Run IT Teams across Microsoft stack• Led RFPs, contract negotiations, and vendor performance reviews• Tracked SLAs and supported supplier-led change projects• Familiar with ISO 27001, GDPR, and risk reporting• Clear communicator with execs, users, and vendors• Data-driven; focused on cost, service, and risk improvement Certifications & Education: • ITIL v4 Managing Professional PRINCE2 Practitioner Agile PM• CIPS Level 4 (Commercial & Contract Management)• Degree in IT, Info Systems, or Business Management Why Join Us? We value our employees and offer a range of benefits to support your well-being and professional growth: • Generous Annual Leave - 25 days of holiday per year (pro-rated in the first year).• Performance Linked Annual Bonus.• Pension Scheme - 5% matched Auto-enrolment with People's Pension after 3 months.• Training & Development - We invest in our people, offering job-specific training and career development opportunities. Join us and be part of a team that values growth, support, and career progression! Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
06/10/2025
Full time
Are you ready to take ownership of IT supplier and service performance in a fast-paced, purpose-driven environment? We're looking for an experienced IT Manager to lead vendor management and service delivery for our growing infrastructure-focused business. This is your chance to step into a hands-on role where you'll shape supplier relationships, drive IT service improvements, and influence strategic outcomes - while working with a passionate team that's committed to building better lives and stronger communities. If you're commercially sharp, people-focused, and ready to make a meaningful impact, we'd love to hear from you. The Role at a Glance: IT ManagerWest London - Onsite 4 days a week£40,000 - £60,000 DOE. Plus up to 10% annual bonusBenefits include 25 days annual leave, performance related annual bonus, pension scheme, on-going training and development. Your Skills: 1+ years running outsourced IT or telecoms contract. CIPS Level 4. Degree or equivalent in IT, Information Systems or Business Management. ITIL v4 Managing Professional or higher. Who we are: We're a trusted leader in delivering end-to-end workforce solutions - from recruitment and technology to workforce supply, management, and training - tailored for the infrastructure, construction, and civil engineering sectors. Key Responsibilities: • Manage full lifecycle for 6+ IT/telecoms vendors, including contracts, renewals, and performance reviews• Oversee daily/weekly SLAs, drive service improvements, and align to ITIL metrics• Lead IT governance board; maintain risk register and support ISO/cybersecurity compliance• Control £700k IT OPEX budget; track costs and manage asset register• Sponsor supplier-led projects (e.g., ERP, M365); build cases and track benefits• Communicate clearly with execs; use NPS/CSAT to improve supplier service What You'll Bring to the Team: • Managed multi-supplier, outsourced IT & telecoms contracts end-to-end• Understanding Microsoft Cloud environment• Run IT Teams across Microsoft stack• Led RFPs, contract negotiations, and vendor performance reviews• Tracked SLAs and supported supplier-led change projects• Familiar with ISO 27001, GDPR, and risk reporting• Clear communicator with execs, users, and vendors• Data-driven; focused on cost, service, and risk improvement Certifications & Education: • ITIL v4 Managing Professional PRINCE2 Practitioner Agile PM• CIPS Level 4 (Commercial & Contract Management)• Degree in IT, Info Systems, or Business Management Why Join Us? We value our employees and offer a range of benefits to support your well-being and professional growth: • Generous Annual Leave - 25 days of holiday per year (pro-rated in the first year).• Performance Linked Annual Bonus.• Pension Scheme - 5% matched Auto-enrolment with People's Pension after 3 months.• Training & Development - We invest in our people, offering job-specific training and career development opportunities. Join us and be part of a team that values growth, support, and career progression! Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Are you ready to take ownership of IT supplier and service performance in a fast-paced, purpose-driven environment? We re looking for an experienced IT Manager to lead vendor management and service delivery for our growing infrastructure-focused business. This is your chance to step into a hands-on role where you'll shape supplier relationships, drive IT service improvements, and influence strategic outcomes - while working with a passionate team that s committed to building better lives and stronger communities. If you're commercially sharp, people-focused, and ready to make a meaningful impact, we d love to hear from you. The Role at a Glance: IT Manager West London - Onsite 4 days a week £40,000 - £60,000 DOE. Plus up to 10% annual bonus Benefits include 25 days annual leave, performance related annual bonus, pension scheme, on-going training and development. Your Skills: 1+ years running outsourced IT or telecoms contract. CIPS Level 4. Degree or equivalent in IT, Information Systems or Business Management. ITIL v4 Managing Professional or higher. Who we are: We re a trusted leader in delivering end-to-end workforce solutions - from recruitment and technology to workforce supply, management, and training - tailored for the infrastructure, construction, and civil engineering sectors. Key Responsibilities: • Manage full lifecycle for 6+ IT/telecoms vendors, including contracts, renewals, and performance reviews • Oversee daily/weekly SLAs, drive service improvements, and align to ITIL metrics • Lead IT governance board; maintain risk register and support ISO/cybersecurity compliance • Control £700k IT OPEX budget; track costs and manage asset register • Sponsor supplier-led projects (e.g., ERP, M365); build cases and track benefits • Communicate clearly with execs; use NPS/CSAT to improve supplier service What You ll Bring to the Team: • Managed multi-supplier, outsourced IT & telecoms contracts end-to-end • Understanding Microsoft Cloud environment • Run IT Teams across Microsoft stack • Led RFPs, contract negotiations, and vendor performance reviews • Tracked SLAs and supported supplier-led change projects • Familiar with ISO 27001, GDPR, and risk reporting • Clear communicator with execs, users, and vendors • Data-driven; focused on cost, service, and risk improvement Certifications & Education: • ITIL v4 Managing Professional PRINCE2 Practitioner Agile PM • CIPS Level 4 (Commercial & Contract Management) • Degree in IT, Info Systems, or Business Management Why Join Us? We value our employees and offer a range of benefits to support your well-being and professional growth: • Generous Annual Leave 25 days of holiday per year (pro-rated in the first year). • Performance Linked Annual Bonus. • Pension Scheme 5% matched Auto-enrolment with People s Pension after 3 months. • Training & Development We invest in our people, offering job-specific training and career development opportunities. Join us and be part of a team that values growth, support, and career progression! Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
06/10/2025
Full time
Are you ready to take ownership of IT supplier and service performance in a fast-paced, purpose-driven environment? We re looking for an experienced IT Manager to lead vendor management and service delivery for our growing infrastructure-focused business. This is your chance to step into a hands-on role where you'll shape supplier relationships, drive IT service improvements, and influence strategic outcomes - while working with a passionate team that s committed to building better lives and stronger communities. If you're commercially sharp, people-focused, and ready to make a meaningful impact, we d love to hear from you. The Role at a Glance: IT Manager West London - Onsite 4 days a week £40,000 - £60,000 DOE. Plus up to 10% annual bonus Benefits include 25 days annual leave, performance related annual bonus, pension scheme, on-going training and development. Your Skills: 1+ years running outsourced IT or telecoms contract. CIPS Level 4. Degree or equivalent in IT, Information Systems or Business Management. ITIL v4 Managing Professional or higher. Who we are: We re a trusted leader in delivering end-to-end workforce solutions - from recruitment and technology to workforce supply, management, and training - tailored for the infrastructure, construction, and civil engineering sectors. Key Responsibilities: • Manage full lifecycle for 6+ IT/telecoms vendors, including contracts, renewals, and performance reviews • Oversee daily/weekly SLAs, drive service improvements, and align to ITIL metrics • Lead IT governance board; maintain risk register and support ISO/cybersecurity compliance • Control £700k IT OPEX budget; track costs and manage asset register • Sponsor supplier-led projects (e.g., ERP, M365); build cases and track benefits • Communicate clearly with execs; use NPS/CSAT to improve supplier service What You ll Bring to the Team: • Managed multi-supplier, outsourced IT & telecoms contracts end-to-end • Understanding Microsoft Cloud environment • Run IT Teams across Microsoft stack • Led RFPs, contract negotiations, and vendor performance reviews • Tracked SLAs and supported supplier-led change projects • Familiar with ISO 27001, GDPR, and risk reporting • Clear communicator with execs, users, and vendors • Data-driven; focused on cost, service, and risk improvement Certifications & Education: • ITIL v4 Managing Professional PRINCE2 Practitioner Agile PM • CIPS Level 4 (Commercial & Contract Management) • Degree in IT, Info Systems, or Business Management Why Join Us? We value our employees and offer a range of benefits to support your well-being and professional growth: • Generous Annual Leave 25 days of holiday per year (pro-rated in the first year). • Performance Linked Annual Bonus. • Pension Scheme 5% matched Auto-enrolment with People s Pension after 3 months. • Training & Development We invest in our people, offering job-specific training and career development opportunities. Join us and be part of a team that values growth, support, and career progression! Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
We have an excellent opportunities for SENIOR CONTROL SYSTEMS ENGINEER & CONTROL SYSTEMS ENGINEERS based in Cumbria, working on a hybrid basis. The successful candidates will work in a team to design, build, test and implement industrial control systems (both hardware and software), utilising Programmable Logic Controllers (PLCs), Human Machine Interfaces (HMIs), Supervisory Control and Data Acquisition (SCADA) software packages and Industrial Network solutions. Configuration of PC software packages to provide user interface and data processing functions. Integration of software packages using standard protocols and custom developed software/scripts. Working across our offices and on client sites throughout the UK if required. SUMMARY OF ROLE AND RESPONSIBILITIES You will: Design, development, programming and testing of mission critical innovative solutions under the guidance of more experienced Engineers. Work as a key team member resolving hardware and software challenges for assigned solution areas. Design and configuration of cyber-secure infrastructure and communications between solution components using industry standard protocols. Develop a thorough understanding of ITI's operational procedures and ensure compliance with both internal and external standards. Assembly supervision and electrical testing of solution hardware (including functional safety systems) under the guidance of experienced Engineers. Installation and commissioning of solutions on customer sites. Provide support and mentoring for more junior engineers. SUMMARY OF REQUIREMENTS We are looking for: Experience and Knowledge Experience of control system project delivery, demonstrable experience of design, implementation, test and commissioning roles within a project team. Basic understanding of electrical system drawings, including GA's, Wiring Schematics and Termination Diagrams. Good fundamental electrical knowledge and ability to understand/interpret system drawings. Sound grasp of general IT/OT Technologies and development methodologies. Awareness/understanding of Quality Management System procedures. Knowledge of Windows Operating System configuration and lockdown. Knowledge of network switch and firewall configuration and network management packages. Electrical & Electronic or Electrical or Software Engineering degree (min 2:1) or similar qualification. Undertaken a structured project delivery lifecycle. Experience with software development and configuration tools, methods and processes. Experience with Siemens range of PLCs/HMIs / DCS / Drives. Nuclear experience preferable but not essential. SKILLS AND ABILITIES Proficient in generation of formal technical documentation for the full life cycle of projects. Proficient in Microsoft Office products. Ability to estimating time and costs for common tasks. Eligible for security clearance checks for access to client sites. Excellent ability to capture information, analyse it, and articulate an appropriate solution. Excellent verbal, written and interactive communication skills. Able to operate "self-sufficiently" on customer's premises, including production locations. Can demonstrate the appropriate level of commercial awareness and diligence. VALUES In line with our company values we are looking for someone who, Will deliver what we promise Will demand the highest levels of Safety and Security Will apply Technical Mastery Is committed to Continual Learning Can work Collaboratively Will challenge the norm to make a difference through Innovation WHAT WE CAN OFFER YOU Our people are our best asset and we offer a wide variety of benefits including flexible working options. Full staff package details available on application.
01/10/2025
Full time
We have an excellent opportunities for SENIOR CONTROL SYSTEMS ENGINEER & CONTROL SYSTEMS ENGINEERS based in Cumbria, working on a hybrid basis. The successful candidates will work in a team to design, build, test and implement industrial control systems (both hardware and software), utilising Programmable Logic Controllers (PLCs), Human Machine Interfaces (HMIs), Supervisory Control and Data Acquisition (SCADA) software packages and Industrial Network solutions. Configuration of PC software packages to provide user interface and data processing functions. Integration of software packages using standard protocols and custom developed software/scripts. Working across our offices and on client sites throughout the UK if required. SUMMARY OF ROLE AND RESPONSIBILITIES You will: Design, development, programming and testing of mission critical innovative solutions under the guidance of more experienced Engineers. Work as a key team member resolving hardware and software challenges for assigned solution areas. Design and configuration of cyber-secure infrastructure and communications between solution components using industry standard protocols. Develop a thorough understanding of ITI's operational procedures and ensure compliance with both internal and external standards. Assembly supervision and electrical testing of solution hardware (including functional safety systems) under the guidance of experienced Engineers. Installation and commissioning of solutions on customer sites. Provide support and mentoring for more junior engineers. SUMMARY OF REQUIREMENTS We are looking for: Experience and Knowledge Experience of control system project delivery, demonstrable experience of design, implementation, test and commissioning roles within a project team. Basic understanding of electrical system drawings, including GA's, Wiring Schematics and Termination Diagrams. Good fundamental electrical knowledge and ability to understand/interpret system drawings. Sound grasp of general IT/OT Technologies and development methodologies. Awareness/understanding of Quality Management System procedures. Knowledge of Windows Operating System configuration and lockdown. Knowledge of network switch and firewall configuration and network management packages. Electrical & Electronic or Electrical or Software Engineering degree (min 2:1) or similar qualification. Undertaken a structured project delivery lifecycle. Experience with software development and configuration tools, methods and processes. Experience with Siemens range of PLCs/HMIs / DCS / Drives. Nuclear experience preferable but not essential. SKILLS AND ABILITIES Proficient in generation of formal technical documentation for the full life cycle of projects. Proficient in Microsoft Office products. Ability to estimating time and costs for common tasks. Eligible for security clearance checks for access to client sites. Excellent ability to capture information, analyse it, and articulate an appropriate solution. Excellent verbal, written and interactive communication skills. Able to operate "self-sufficiently" on customer's premises, including production locations. Can demonstrate the appropriate level of commercial awareness and diligence. VALUES In line with our company values we are looking for someone who, Will deliver what we promise Will demand the highest levels of Safety and Security Will apply Technical Mastery Is committed to Continual Learning Can work Collaboratively Will challenge the norm to make a difference through Innovation WHAT WE CAN OFFER YOU Our people are our best asset and we offer a wide variety of benefits including flexible working options. Full staff package details available on application.
Get Staffed Online Recruitment Limited
Brighton, Sussex
Senior Regional IT Support Engineer Closing Date: 08/10/2025 Location: Brighton Salary: £26,520 - £32,240 Our client is more than just an educational institution - they are a vibrant community dedicated to nurturing creativity and empowering students to reach their full potential. With campuses across the UK, Ireland, and Germany, they offer a diverse range of courses in modern music, performing arts, filmmaking and creative technology. Their commitment to excellence in creative arts education sets them apart, providing students with the knowledge, skills, and opportunities they need to succeed in their chosen fields. About the Role As Senior Regional IT Support Engineer you will play a central role in delivering technical support across our client's UK and Ireland campuses. This position is key to ensuring students and staff can confidently rely on the technology services available to them, whether on-site or remotely. You'll be responsible for providing high quality 2nd line support, managing escalations, and ensuring their IT infrastructure operates smoothly and securely. With a strong customer focus and technical expertise, you'll help shape a consistent, reliable, and supportive IT experience across all their campuses. This role covers the South East region (Brighton, London, and Essex), so you'll need to be based within approximately an hour's travel between London and Brighton. While the role is primarily remote, there will be occasions where on-site visits are required, depending on operational needs or the nature of specific projects across your region. What You'll Do: Provide 2nd line support to staff and students, resolving user and infrastructure issues both remotely and on-site. Act as an escalation point for 1st line issues, managing the 2nd line ticket queue and ensuring timely resolution in line with SLAs. Carry out campus visits when remote support isn't possible, delivering effective in-person support and fostering trust with users. Manage IT assets within your region, including procurement, builds, deployments, and accurate record-keeping. Document and monitor IT support activities through our client's Helpdesk platform, keeping knowledge bases and systems up to date. Collaborate with stakeholders, including Deans, Heads of School, and Technology Managers, to maintain high service standards. Coordinate with third-party vendors and cross-regional teams to resolve escalated issues and implement infrastructure changes. Support projects and assist with on-campus responsibilities such as hardware handovers, asset management, and IT operations. What You'll Bring: A strong blend of customer service skills and technical expertise, with the ability to resolve issues effectively and professionally. Proven experience managing a helpdesk ticket queue in a fast-paced environment, including escalations. Strong knowledge of Microsoft Cloud Technologies, Microsoft client operating systems, and a working knowledge of macOS. Understanding of cybersecurity best practices, Active Directory, group policies, and network troubleshooting. Experience with printer configuration and maintenance. Excellent communication and listening skills, with the ability to explain technical solutions clearly to non-technical users. The ability to collaborate effectively with colleagues, share knowledge, and promote best practice. A calm, approachable manner with integrity, accountability, and ownership in your work. The flexibility to support occasional evening and weekend work when required. This position is offered as a 6-month fixed-term contract, with the view that it will develop into a permanent opportunity. Why Our Client They are a values-led organisation, meaning their core values underpin all that they do: Believe in Everyone. Challenge the Norm. Grow Together. Do the Right Thing. Own It. In addition to joining a committed and dedicated team, you will have access to: 25 days holiday per year (FTE) SMART pension A comprehensive benefits package They continually strive to create a culture of inclusivity so that they truly represent their diverse communities. They particularly welcome applications from people of colour who are underrepresented in their organisation. They are committed to promoting the safety and welfare of their students therefore, all successful applicants are required to complete a basic DBS disclosure. Depending on the role, you may be required to complete an enhanced check / enhanced check with barred list if required by statute and internal policy. How To Apply Interested in this opportunity, click apply and you will be redirected to our client's careers website to complete your application.
01/10/2025
Full time
Senior Regional IT Support Engineer Closing Date: 08/10/2025 Location: Brighton Salary: £26,520 - £32,240 Our client is more than just an educational institution - they are a vibrant community dedicated to nurturing creativity and empowering students to reach their full potential. With campuses across the UK, Ireland, and Germany, they offer a diverse range of courses in modern music, performing arts, filmmaking and creative technology. Their commitment to excellence in creative arts education sets them apart, providing students with the knowledge, skills, and opportunities they need to succeed in their chosen fields. About the Role As Senior Regional IT Support Engineer you will play a central role in delivering technical support across our client's UK and Ireland campuses. This position is key to ensuring students and staff can confidently rely on the technology services available to them, whether on-site or remotely. You'll be responsible for providing high quality 2nd line support, managing escalations, and ensuring their IT infrastructure operates smoothly and securely. With a strong customer focus and technical expertise, you'll help shape a consistent, reliable, and supportive IT experience across all their campuses. This role covers the South East region (Brighton, London, and Essex), so you'll need to be based within approximately an hour's travel between London and Brighton. While the role is primarily remote, there will be occasions where on-site visits are required, depending on operational needs or the nature of specific projects across your region. What You'll Do: Provide 2nd line support to staff and students, resolving user and infrastructure issues both remotely and on-site. Act as an escalation point for 1st line issues, managing the 2nd line ticket queue and ensuring timely resolution in line with SLAs. Carry out campus visits when remote support isn't possible, delivering effective in-person support and fostering trust with users. Manage IT assets within your region, including procurement, builds, deployments, and accurate record-keeping. Document and monitor IT support activities through our client's Helpdesk platform, keeping knowledge bases and systems up to date. Collaborate with stakeholders, including Deans, Heads of School, and Technology Managers, to maintain high service standards. Coordinate with third-party vendors and cross-regional teams to resolve escalated issues and implement infrastructure changes. Support projects and assist with on-campus responsibilities such as hardware handovers, asset management, and IT operations. What You'll Bring: A strong blend of customer service skills and technical expertise, with the ability to resolve issues effectively and professionally. Proven experience managing a helpdesk ticket queue in a fast-paced environment, including escalations. Strong knowledge of Microsoft Cloud Technologies, Microsoft client operating systems, and a working knowledge of macOS. Understanding of cybersecurity best practices, Active Directory, group policies, and network troubleshooting. Experience with printer configuration and maintenance. Excellent communication and listening skills, with the ability to explain technical solutions clearly to non-technical users. The ability to collaborate effectively with colleagues, share knowledge, and promote best practice. A calm, approachable manner with integrity, accountability, and ownership in your work. The flexibility to support occasional evening and weekend work when required. This position is offered as a 6-month fixed-term contract, with the view that it will develop into a permanent opportunity. Why Our Client They are a values-led organisation, meaning their core values underpin all that they do: Believe in Everyone. Challenge the Norm. Grow Together. Do the Right Thing. Own It. In addition to joining a committed and dedicated team, you will have access to: 25 days holiday per year (FTE) SMART pension A comprehensive benefits package They continually strive to create a culture of inclusivity so that they truly represent their diverse communities. They particularly welcome applications from people of colour who are underrepresented in their organisation. They are committed to promoting the safety and welfare of their students therefore, all successful applicants are required to complete a basic DBS disclosure. Depending on the role, you may be required to complete an enhanced check / enhanced check with barred list if required by statute and internal policy. How To Apply Interested in this opportunity, click apply and you will be redirected to our client's careers website to complete your application.
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Join Our Team as an Endpoint Security Engineer! Are you ready to make a meaningful impact in the utilities industry? Our client, a leader in energy solutions, is on the lookout for a talented Endpoint Security Engineer to join their dynamic team on a fixed-term contract for 6 months. This is your chance to be part of a dedicated group working towards a cleaner, greener energy future! Role: Endpoint Security Engineer Duration: 6 Months (extension options) Location: Plymouth or Exeter (Hybrid 2 days a week on-site) Rate: 700 per day (umbrella) About the Role: As an Endpoint Security Engineer, you will play a vital role in safeguarding our Operational Technology (OT) and Information Technology (IT) environments. Your expertise will help identify risks and vulnerabilities while developing effective strategies to mitigate them. You'll help us achieve our vision of being a world-leading Information Technology and Digital function in the energy sector. What You'll Do: Administer and maintain the End Point Security platforms (Tanium & Sentinel One) across enterprise environments. Deploy, configure, and manage End Point Security, including Tanium modules such as Asset, Patch, Deploy, Threat Response, and Comply. Monitor system performance to ensure high availability and reliability of security services. Develop and maintain dashboards, reports, and queries to support IT operations and security teams. Collaborate with cross-functional teams to integrate security services with other IT tools. Conduct regular audits and ensure compliance with internal and external security standards. Troubleshoot and resolve issues related to endpoint visibility, patching, and software deployment. Provide training and support to internal teams on best practices in End Point security services. Stay current with Tanium/Sentinel One updates, features, and industry trends. About You: You hold a Tanium Certified Administrator (TCA) certification. Proven experience administering Tanium and other End Point security products in a medium to large enterprise environment. Eligible for SC Clearance. Strong understanding of endpoint management, cybersecurity principles, and IT operations. Experience with scripting languages (e.g., PowerShell, Python) for automation and reporting. Familiarity with Windows, Linux, and MacOS operating systems. Excellent problem-solving and communication skills. Ability to work independently and collaboratively within a team. Why Join Us? This is not just a job; it's an opportunity to contribute to a sustainable future! You'll be part of an innovative team that values your skills and ideas while providing you with the support you need to thrive. Ready to embark on this exciting journey? Apply now and be a part of something bigger-together, we are superpowered! We look forward to welcoming you to our team! Candidates will ideally show evidence of the above in their CV to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly.
01/09/2025
Contractor
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Join Our Team as an Endpoint Security Engineer! Are you ready to make a meaningful impact in the utilities industry? Our client, a leader in energy solutions, is on the lookout for a talented Endpoint Security Engineer to join their dynamic team on a fixed-term contract for 6 months. This is your chance to be part of a dedicated group working towards a cleaner, greener energy future! Role: Endpoint Security Engineer Duration: 6 Months (extension options) Location: Plymouth or Exeter (Hybrid 2 days a week on-site) Rate: 700 per day (umbrella) About the Role: As an Endpoint Security Engineer, you will play a vital role in safeguarding our Operational Technology (OT) and Information Technology (IT) environments. Your expertise will help identify risks and vulnerabilities while developing effective strategies to mitigate them. You'll help us achieve our vision of being a world-leading Information Technology and Digital function in the energy sector. What You'll Do: Administer and maintain the End Point Security platforms (Tanium & Sentinel One) across enterprise environments. Deploy, configure, and manage End Point Security, including Tanium modules such as Asset, Patch, Deploy, Threat Response, and Comply. Monitor system performance to ensure high availability and reliability of security services. Develop and maintain dashboards, reports, and queries to support IT operations and security teams. Collaborate with cross-functional teams to integrate security services with other IT tools. Conduct regular audits and ensure compliance with internal and external security standards. Troubleshoot and resolve issues related to endpoint visibility, patching, and software deployment. Provide training and support to internal teams on best practices in End Point security services. Stay current with Tanium/Sentinel One updates, features, and industry trends. About You: You hold a Tanium Certified Administrator (TCA) certification. Proven experience administering Tanium and other End Point security products in a medium to large enterprise environment. Eligible for SC Clearance. Strong understanding of endpoint management, cybersecurity principles, and IT operations. Experience with scripting languages (e.g., PowerShell, Python) for automation and reporting. Familiarity with Windows, Linux, and MacOS operating systems. Excellent problem-solving and communication skills. Ability to work independently and collaboratively within a team. Why Join Us? This is not just a job; it's an opportunity to contribute to a sustainable future! You'll be part of an innovative team that values your skills and ideas while providing you with the support you need to thrive. Ready to embark on this exciting journey? Apply now and be a part of something bigger-together, we are superpowered! We look forward to welcoming you to our team! Candidates will ideally show evidence of the above in their CV to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly.
Bilfinger UK is a leading engineering and maintenance provider, supporting customers across the chemical & petrochemical, nuclear, oil & gas, pharmaceuticals & biopharma, power & energy, utilities, renewables and food & beverage markets. We enhance the efficiency of assets, ensuring a high level of availability and reducing maintenance costs. We have extensive experience in offshore and onshore facilities; specialising in asset management services throughout all life cycle phases from consulting, engineering, manufacturing, assembly, operations, maintenance, and decommissioning. This commitment is delivered by an experienced and highly competent workforce of over 4,500 employees operating from 14 offices in strategic industrial hubs, upholding the highest standards of safety, compliance and quality. Role: As part of our continued growth in OT Cyber Security, we are looking for an experienced, committed and enthusiastic Principal OT Cyber Security Engineer to join our Automation team. The Principal OT Cyber Security Engineer will: Lead OT cyber security project lifecycle activities to deliver secure by design Industrial Automation and Control Systems Be responsible for developing and supporting the growth of our OT cyber security consultancy services Manage continuous improvement of Bilfinger UK's OT Cyber Security Management System (CSMS) The Principal OT Cyber Security Engineer will take full responsibility for the successful delivery of cyber security projects (technical, quality, time and cost elements). The ideal candidate will demonstrate a growth mindset, bring innovative and bleeding edge solutions to address complex challenges and have the ability to develop new ideas, processes and systems in an evolving OT cyber security landscape. Key Activities: Working co-operatively with the OT Cyber Security Manager, Technical Managers, Project Managers and engineering teams across a variety of Automation projects you will: Lead OT cyber security project lifecycle activities to deliver secure by design IACS: Facilitate and conduct ISA-62443-3-2 based cyber security risk assessments to define risk based OT cyber security requirements Create defence in depth, segmented system architectures Develop secure by design IACS to meet client requirements including documenting OT cyber security requirements and specifications Implement OT cyber security controls and countermeasures including: Hardening of BIOS/UEFI, virtual environments and operating systems to recognised industry standards, guidelines and best practices Network security including segmentation and boundary protection through managed switches, firewalls and remote access solutions e.g. Stratix, Fortinet etc. Cyber security applications for industrial control system environments: Host Intrusion Detection (HIDS) Malware detection and protection i.e. Endpoint Detection and Response (EDR) Network Intrusion Detection (IDS) Network monitoring Security Information and Event Management (SIEM) Support Project Managers with the planning and execution of OT cyber security aspects of projects to ensure they meet the time, cost and quality required by our clients Responsible for developing and supporting the growth of our OT cyber security consultancy services by: Evaluating new OT cyber security consultancy offerings and establishing our approach Conducting OT cyber security gap assessments of procedural and technological controls against relevant frameworks and standards e.g. National Cyber Security Centre (NCSC) Cyber Assessment Framework (CAF), ISA / IEC 62443 suite, OG86 etc. Carrying out a wide variety of site and desktop based vulnerability assessments on clients brown field IACS Support clients in the creation and development of their own CSMS artefacts including policies, procedures, guidelines, specification and work instructions etc. Manage continuous improvement of Bilfinger UK's OT Cyber Security Management System Support further development of cyber security documentation including policies, procedures and specifications Grow out OT cyber security partner ecosystem Ensure policies, procedures and specifications are being followed on projects by providing OT cyber security technical supervision and quality assurance through project surveillance e.g. design review, informal audits etc. Promote and maintain high level of security hygiene within Bilfinger UK Automation department Promote and facilitate OT cyber security knowledge sharing and learning from experience through, for example, internal training, lunch and learns, standardisation, best practices etc. Attend and represent Bilfinger UK at industry OT cyber security groups and events Contribute to the continuous professional development of the team by providing technical leadership and mentoring of junior engineers Support Business Development team on opportunities including at client meetings, presentations/demonstrations, solutions optioneering etc. Support Proposals team on technical solutions optioneering, bid production and technically reviewing bids Help develop and foster relationships and partnerships with control system OEM/vendor OT cyber security teams and OT cyber security solution providers Provide health and safety leadership by example Skills & Experience: At least 5 years of practical engineering experience in the application of OT cyber security to PLC, DCS, RTU, SCADA and HMI systems in at least one of Bilfinger UK's key sectors. Experience of the design, specification, implementation, testing and commissioning of security solutions, controls and countermeasures for OT/IACS environments. This should include: Hardening of BIOS/UEFI, virtual environments and operating systems to recognised industry standards, guidelines and best practices Network security including segmentation and boundary protection through managed switches, firewalls and remote access solutions e.g. Stratix, Fortinet etc. Cyber security applications for industrial control system environments: Host Intrusion Detection (HIDS) Malware detection and protection i.e. Endpoint Detection and Response (EDR) Network Intrusion Detection (IDS) Network monitoring Security Information and Event Management (SIEM) Practitioner of the ISA/IEC 62443 suite of standards, with particular focus on -2-1, 2-4, 3-2 and 3-3. Experience working in or for System Integrator, Operators of Essential Services (OES) or Critical National Infrastructure (CNI) organisations Broad technical knowledge of a variety of control system Original Equipment Manufacturers (OEMs) e.g. AVEVA, Rockwell Automation, Siemens, Schneider etc. Experience of industrial networking protocols e.g. CIP, DNP3, Modbus, PROFINET, IEC 61850, PRP, REP Experience of working within and supporting the continuous improvement of a Quality Management System (QMS) Qualifications: A degree or HND/HNC in Electronic/Electrical Engineering, Computer Science or other relevant engineering discipline Professionally registered engineer or working towards professional registration Relevant OT cyber security certification e.g.: ISA/IEC 62443 Cyber Security Expert Global Information Assurance Certification (GIAC) Global Industrial Cyber Security Professional Certification (GISCP) If you wish to speak to a member of the recruitment team, please contact . Bilfinger UK Limited Engineering Permanent Professional Bilfinger Engineering
01/09/2025
Full time
Bilfinger UK is a leading engineering and maintenance provider, supporting customers across the chemical & petrochemical, nuclear, oil & gas, pharmaceuticals & biopharma, power & energy, utilities, renewables and food & beverage markets. We enhance the efficiency of assets, ensuring a high level of availability and reducing maintenance costs. We have extensive experience in offshore and onshore facilities; specialising in asset management services throughout all life cycle phases from consulting, engineering, manufacturing, assembly, operations, maintenance, and decommissioning. This commitment is delivered by an experienced and highly competent workforce of over 4,500 employees operating from 14 offices in strategic industrial hubs, upholding the highest standards of safety, compliance and quality. Role: As part of our continued growth in OT Cyber Security, we are looking for an experienced, committed and enthusiastic Principal OT Cyber Security Engineer to join our Automation team. The Principal OT Cyber Security Engineer will: Lead OT cyber security project lifecycle activities to deliver secure by design Industrial Automation and Control Systems Be responsible for developing and supporting the growth of our OT cyber security consultancy services Manage continuous improvement of Bilfinger UK's OT Cyber Security Management System (CSMS) The Principal OT Cyber Security Engineer will take full responsibility for the successful delivery of cyber security projects (technical, quality, time and cost elements). The ideal candidate will demonstrate a growth mindset, bring innovative and bleeding edge solutions to address complex challenges and have the ability to develop new ideas, processes and systems in an evolving OT cyber security landscape. Key Activities: Working co-operatively with the OT Cyber Security Manager, Technical Managers, Project Managers and engineering teams across a variety of Automation projects you will: Lead OT cyber security project lifecycle activities to deliver secure by design IACS: Facilitate and conduct ISA-62443-3-2 based cyber security risk assessments to define risk based OT cyber security requirements Create defence in depth, segmented system architectures Develop secure by design IACS to meet client requirements including documenting OT cyber security requirements and specifications Implement OT cyber security controls and countermeasures including: Hardening of BIOS/UEFI, virtual environments and operating systems to recognised industry standards, guidelines and best practices Network security including segmentation and boundary protection through managed switches, firewalls and remote access solutions e.g. Stratix, Fortinet etc. Cyber security applications for industrial control system environments: Host Intrusion Detection (HIDS) Malware detection and protection i.e. Endpoint Detection and Response (EDR) Network Intrusion Detection (IDS) Network monitoring Security Information and Event Management (SIEM) Support Project Managers with the planning and execution of OT cyber security aspects of projects to ensure they meet the time, cost and quality required by our clients Responsible for developing and supporting the growth of our OT cyber security consultancy services by: Evaluating new OT cyber security consultancy offerings and establishing our approach Conducting OT cyber security gap assessments of procedural and technological controls against relevant frameworks and standards e.g. National Cyber Security Centre (NCSC) Cyber Assessment Framework (CAF), ISA / IEC 62443 suite, OG86 etc. Carrying out a wide variety of site and desktop based vulnerability assessments on clients brown field IACS Support clients in the creation and development of their own CSMS artefacts including policies, procedures, guidelines, specification and work instructions etc. Manage continuous improvement of Bilfinger UK's OT Cyber Security Management System Support further development of cyber security documentation including policies, procedures and specifications Grow out OT cyber security partner ecosystem Ensure policies, procedures and specifications are being followed on projects by providing OT cyber security technical supervision and quality assurance through project surveillance e.g. design review, informal audits etc. Promote and maintain high level of security hygiene within Bilfinger UK Automation department Promote and facilitate OT cyber security knowledge sharing and learning from experience through, for example, internal training, lunch and learns, standardisation, best practices etc. Attend and represent Bilfinger UK at industry OT cyber security groups and events Contribute to the continuous professional development of the team by providing technical leadership and mentoring of junior engineers Support Business Development team on opportunities including at client meetings, presentations/demonstrations, solutions optioneering etc. Support Proposals team on technical solutions optioneering, bid production and technically reviewing bids Help develop and foster relationships and partnerships with control system OEM/vendor OT cyber security teams and OT cyber security solution providers Provide health and safety leadership by example Skills & Experience: At least 5 years of practical engineering experience in the application of OT cyber security to PLC, DCS, RTU, SCADA and HMI systems in at least one of Bilfinger UK's key sectors. Experience of the design, specification, implementation, testing and commissioning of security solutions, controls and countermeasures for OT/IACS environments. This should include: Hardening of BIOS/UEFI, virtual environments and operating systems to recognised industry standards, guidelines and best practices Network security including segmentation and boundary protection through managed switches, firewalls and remote access solutions e.g. Stratix, Fortinet etc. Cyber security applications for industrial control system environments: Host Intrusion Detection (HIDS) Malware detection and protection i.e. Endpoint Detection and Response (EDR) Network Intrusion Detection (IDS) Network monitoring Security Information and Event Management (SIEM) Practitioner of the ISA/IEC 62443 suite of standards, with particular focus on -2-1, 2-4, 3-2 and 3-3. Experience working in or for System Integrator, Operators of Essential Services (OES) or Critical National Infrastructure (CNI) organisations Broad technical knowledge of a variety of control system Original Equipment Manufacturers (OEMs) e.g. AVEVA, Rockwell Automation, Siemens, Schneider etc. Experience of industrial networking protocols e.g. CIP, DNP3, Modbus, PROFINET, IEC 61850, PRP, REP Experience of working within and supporting the continuous improvement of a Quality Management System (QMS) Qualifications: A degree or HND/HNC in Electronic/Electrical Engineering, Computer Science or other relevant engineering discipline Professionally registered engineer or working towards professional registration Relevant OT cyber security certification e.g.: ISA/IEC 62443 Cyber Security Expert Global Information Assurance Certification (GIAC) Global Industrial Cyber Security Professional Certification (GISCP) If you wish to speak to a member of the recruitment team, please contact . Bilfinger UK Limited Engineering Permanent Professional Bilfinger Engineering
RecruitmentRevolution.com
City Of Westminster, London
Are you ready to take ownership of IT supplier and service performance in a fast-paced, purpose-driven environment? We're looking for an experienced IT Manager to lead vendor management and service delivery for our growing infrastructure-focused business. This is your chance to step into a hands-on role where you'll shape supplier relationships, drive IT service improvements, and influence strategic outcomes - while working with a passionate team that's committed to building better lives and stronger communities. If you're commercially sharp, people-focused, and ready to make a meaningful impact, we'd love to hear from you. The Role at a Glance: IT Manager West London - Onsite 4 days a week £40,000 - £60,000 DOE. Plus up to 10% annual bonus Benefits include 25 days annual leave, performance related annual bonus, pension scheme, on-going training and development. Your Skills: 1+ years running outsourced IT or telecoms contract. CIPS Level 4. Degree or equivalent in IT, Information Systems or Business Management. ITIL v4 Managing Professional or higher. Who we are: We're a trusted leader in delivering end-to-end workforce solutions - from recruitment and technology to workforce supply, management, and training - tailored for the infrastructure, construction, and civil engineering sectors. Key Responsibilities: • Manage full lifecycle for 6+ IT/telecoms vendors, including contracts, renewals, and performance reviews • Oversee daily/weekly SLAs, drive service improvements, and align to ITIL metrics • Lead IT governance board; maintain risk register and support ISO/cybersecurity compliance • Control £700k IT OPEX budget; track costs and manage asset register • Sponsor supplier-led projects (e.g., ERP, M365); build cases and track benefits • Communicate clearly with execs; use NPS/CSAT to improve supplier service What You'll Bring to the Team: • Managed multi-supplier, outsourced IT & telecoms contracts end-to-end • Understanding Microsoft Cloud environment • Run IT Teams across Microsoft stack • Led RFPs, contract negotiations, and vendor performance reviews • Tracked SLAs and supported supplier-led change projects • Familiar with ISO 27001, GDPR, and risk reporting • Clear communicator with execs, users, and vendors • Data-driven; focused on cost, service, and risk improvement Certifications & Education: • ITIL v4 Managing Professional PRINCE2 Practitioner Agile PM • CIPS Level 4 (Commercial & Contract Management) • Degree in IT, Info Systems, or Business Management Why Join Us? We value our employees and offer a range of benefits to support your well-being and professional growth: • Generous Annual Leave - 25 days of holiday per year (pro-rated in the first year). • Performance Linked Annual Bonus. • Pension Scheme - 5% matched Auto-enrolment with People's Pension after 3 months. • Training & Development - We invest in our people, offering job-specific training and career development opportunities. Join us and be part of a team that values growth, support, and career progression! Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
01/09/2025
Full time
Are you ready to take ownership of IT supplier and service performance in a fast-paced, purpose-driven environment? We're looking for an experienced IT Manager to lead vendor management and service delivery for our growing infrastructure-focused business. This is your chance to step into a hands-on role where you'll shape supplier relationships, drive IT service improvements, and influence strategic outcomes - while working with a passionate team that's committed to building better lives and stronger communities. If you're commercially sharp, people-focused, and ready to make a meaningful impact, we'd love to hear from you. The Role at a Glance: IT Manager West London - Onsite 4 days a week £40,000 - £60,000 DOE. Plus up to 10% annual bonus Benefits include 25 days annual leave, performance related annual bonus, pension scheme, on-going training and development. Your Skills: 1+ years running outsourced IT or telecoms contract. CIPS Level 4. Degree or equivalent in IT, Information Systems or Business Management. ITIL v4 Managing Professional or higher. Who we are: We're a trusted leader in delivering end-to-end workforce solutions - from recruitment and technology to workforce supply, management, and training - tailored for the infrastructure, construction, and civil engineering sectors. Key Responsibilities: • Manage full lifecycle for 6+ IT/telecoms vendors, including contracts, renewals, and performance reviews • Oversee daily/weekly SLAs, drive service improvements, and align to ITIL metrics • Lead IT governance board; maintain risk register and support ISO/cybersecurity compliance • Control £700k IT OPEX budget; track costs and manage asset register • Sponsor supplier-led projects (e.g., ERP, M365); build cases and track benefits • Communicate clearly with execs; use NPS/CSAT to improve supplier service What You'll Bring to the Team: • Managed multi-supplier, outsourced IT & telecoms contracts end-to-end • Understanding Microsoft Cloud environment • Run IT Teams across Microsoft stack • Led RFPs, contract negotiations, and vendor performance reviews • Tracked SLAs and supported supplier-led change projects • Familiar with ISO 27001, GDPR, and risk reporting • Clear communicator with execs, users, and vendors • Data-driven; focused on cost, service, and risk improvement Certifications & Education: • ITIL v4 Managing Professional PRINCE2 Practitioner Agile PM • CIPS Level 4 (Commercial & Contract Management) • Degree in IT, Info Systems, or Business Management Why Join Us? We value our employees and offer a range of benefits to support your well-being and professional growth: • Generous Annual Leave - 25 days of holiday per year (pro-rated in the first year). • Performance Linked Annual Bonus. • Pension Scheme - 5% matched Auto-enrolment with People's Pension after 3 months. • Training & Development - We invest in our people, offering job-specific training and career development opportunities. Join us and be part of a team that values growth, support, and career progression! Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.