- Fantastic opportunity for a D2C/Ecommerce Lead
- To join a premium personal care brand
About Our Client
A fast-growing consumer brand operating in the personal care space, built primarily through D2C channels, continually introducing new product categories, launching into retailers nationwide, and growing internationally.
Job Description
International Growth & Commercial Oversight
- Set direction and lead execution for international direct-to-consumer growth in line with wider digital commerce ambitions
- Track and interpret commercial performance across acquisition, repeat revenue, conversion efficiency, unit economics, and margin
- Surface trends, risks, and opportunities, and communicate clear recommendations to leadership
On-Site Experience & Conversion
- Contribute to the design and optimisation of on-site experiences for distinct audiences, launches, and campaigns
- Work closely with growth stakeholders to shape and refine market-specific acquisition offers based on performance
Demand Planning & Launch Readiness
- Coordinate with operations and supply partners to anticipate demand and align inventory plans
- Monitor stock health across fulfilment networks to support uninterrupted trading
- Inform launch volumes for new products using historical data and forward-looking marketing inputs
Commercial Presentation & Offer Strategy
- Support regional pricing, bundling, and category rollouts in partnership with commercial teams
- Ensure regional product pages accurately reflect positioning, content, and commercial terms
International Enablement & Expansion
- Define and manage localisation across markets, including language, currency, payment flows, and customer touchpoints
- Oversee content adaptation processes for international storefronts
- Plan and sequence entry into new markets and distribution channels
Customer Retention & Value Growth
- Collaborate with retention teams to enhance CRM activity across international audiences
- Identify levers to grow long-term customer value, including subscription and loyalty mechanics
Trading & Campaign Planning
- Guide the planning and delivery of product launches, special releases, and promotional moments across the trading calendar
The Successful Applicant
- Experience in digital commerce, online growth, or commercial strategy within a consumer-facing environment
- Comfortable operating within a direct-to-consumer ecosystem, with a solid grasp of how ecommerce platforms and storefronts function day to day
- Proven involvement in improving on-site performance, from funnel optimisation to shaping end-to-end customer flows
- Confident working with numbers and commercial metrics, translating insight into practical next steps
- Hands on exposure to ecommerce platforms, analytics environments, experimentation frameworks, and optimisation tools
- Able to balance strategic thinking with execution, moving quickly from idea to delivery
- Clear, proactive communicator who works well across teams and takes ownership of outcomes
What's on Offer
Competitive salary and package
Great growing organisation