GCP Cloud Security Engineer / GCP Security Expert Contract, 6 months initially (very likely extensions) Inside IR35 Remote (UK) (Apply online only) per day We're working with a client on an exciting cloud-first transformation and are looking for a GCP Cloud Security Engineer to play a key role in securing the migration of workloads into Google Cloud. This is an excellent opportunity to join a forward-thinking environment where security is central to cloud adoption. The Role You will be responsible for designing, implementing, and maintaining security controls across a growing GCP estate, ensuring applications and infrastructure are migrated securely and aligned with best practices. Key Responsibilities Implement and manage security controls across Google Cloud Platform (GCP) Support the secure migration of applications and infrastructure into GCP Integrate cloud environments with tools such as Okta, Splunk, and Prisma Cloud (Palo Alto Networks) Configure and manage IAM, network security, and access policies Monitor cloud environments for vulnerabilities, risks, and misconfigurations Troubleshoot and resolve security-related issues throughout the migration lifecycle Skills & Experience Hands-on experience with GCP security services (e.g. IAM, VPC, Security Command Center) Proven experience supporting cloud security migrations or similar projects Strong understanding of cloud security principles and best practices Experience integrating security tooling within cloud environments Scripting or automation experience (e.g. Python, Terraform) is beneficial
23/04/2026
Contractor
GCP Cloud Security Engineer / GCP Security Expert Contract, 6 months initially (very likely extensions) Inside IR35 Remote (UK) (Apply online only) per day We're working with a client on an exciting cloud-first transformation and are looking for a GCP Cloud Security Engineer to play a key role in securing the migration of workloads into Google Cloud. This is an excellent opportunity to join a forward-thinking environment where security is central to cloud adoption. The Role You will be responsible for designing, implementing, and maintaining security controls across a growing GCP estate, ensuring applications and infrastructure are migrated securely and aligned with best practices. Key Responsibilities Implement and manage security controls across Google Cloud Platform (GCP) Support the secure migration of applications and infrastructure into GCP Integrate cloud environments with tools such as Okta, Splunk, and Prisma Cloud (Palo Alto Networks) Configure and manage IAM, network security, and access policies Monitor cloud environments for vulnerabilities, risks, and misconfigurations Troubleshoot and resolve security-related issues throughout the migration lifecycle Skills & Experience Hands-on experience with GCP security services (e.g. IAM, VPC, Security Command Center) Proven experience supporting cloud security migrations or similar projects Strong understanding of cloud security principles and best practices Experience integrating security tooling within cloud environments Scripting or automation experience (e.g. Python, Terraform) is beneficial
Network Security Engineer BTCC Location: To Be Confirmed Contract Type: Full-Time, Permanent Working Model: On-site / Hybrid (as applicable) Industry: Cryptocurrency / Blockchain / Fintech About BTCC Founded in 2011, BTCC is one of the world s longest-running cryptocurrency exchanges, delivering secure, transparent, and high-performance digital asset trading infrastructure. With over a decade of operational excellence in global crypto markets, BTCC continues to invest heavily in strengthening its infrastructure and security architecture to support a rapidly expanding global user base. As part of our ongoing commitment to enterprise-grade security and resilience, we are seeking a skilled Network Security Engineer to enhance our infrastructure and cloud security posture across both on-premise and cloud environments. What You ll Do Design, implement, and maintain robust network security solutions across on-premise and cloud environments. Manage, configure, and optimise firewall infrastructure, preferably FortiGate. Oversee and maintain VPN infrastructure and secure remote access solutions. Configure and manage FortiSASE to enable secure remote connectivity and cloud-delivered security services. Integrate and manage CDN and WAF platforms including Cloudflare, AWS CloudFront, and Akamai. Collaborate closely with IT Operations and DevOps teams to ensure secure network architecture and deployment practices. Monitor, investigate, and respond to network-related security incidents and alerts. Conduct vulnerability assessments and security reviews, recommending and implementing remediation strategies. Maintain documentation of network security configurations, processes, and incident responses. Support continuous improvement of network security standards, policies, and controls in line with organisational and regulatory requirements. What You Bring 3 5 years of hands-on experience in network security engineering. Strong understanding of networking principles, TCP/IP, routing, switching, and firewall technologies. Proven experience managing FortiGate firewalls and FortiSASE solutions. Familiarity with CDN and WAF platforms such as Cloudflare, AWS CloudFront, and Akamai. Experience working with cloud platforms such as AWS and/or Azure, including their networking and security components. Practical experience in vulnerability management and security incident response. Strong analytical and troubleshooting skills within complex infrastructure environments. Excellent collaboration skills and ability to work cross-functionally with DevOps and infrastructure teams. Security certifications such as CCNP Security, Fortinet NSE, or equivalent are advantageous. Why BTCC? At BTCC, security is foundational to everything we build. When you join our team, you will benefit from: Competitive compensation package Exposure to large-scale crypto and blockchain infrastructure A collaborative and international technical environment Opportunities to strengthen security architecture within a high-growth global exchange Career progression within a technology-driven organisation How to Apply If you are passionate about network security and excited to contribute to safeguarding a global cryptocurrency exchange, we would love to hear from you.
08/04/2026
Full time
Network Security Engineer BTCC Location: To Be Confirmed Contract Type: Full-Time, Permanent Working Model: On-site / Hybrid (as applicable) Industry: Cryptocurrency / Blockchain / Fintech About BTCC Founded in 2011, BTCC is one of the world s longest-running cryptocurrency exchanges, delivering secure, transparent, and high-performance digital asset trading infrastructure. With over a decade of operational excellence in global crypto markets, BTCC continues to invest heavily in strengthening its infrastructure and security architecture to support a rapidly expanding global user base. As part of our ongoing commitment to enterprise-grade security and resilience, we are seeking a skilled Network Security Engineer to enhance our infrastructure and cloud security posture across both on-premise and cloud environments. What You ll Do Design, implement, and maintain robust network security solutions across on-premise and cloud environments. Manage, configure, and optimise firewall infrastructure, preferably FortiGate. Oversee and maintain VPN infrastructure and secure remote access solutions. Configure and manage FortiSASE to enable secure remote connectivity and cloud-delivered security services. Integrate and manage CDN and WAF platforms including Cloudflare, AWS CloudFront, and Akamai. Collaborate closely with IT Operations and DevOps teams to ensure secure network architecture and deployment practices. Monitor, investigate, and respond to network-related security incidents and alerts. Conduct vulnerability assessments and security reviews, recommending and implementing remediation strategies. Maintain documentation of network security configurations, processes, and incident responses. Support continuous improvement of network security standards, policies, and controls in line with organisational and regulatory requirements. What You Bring 3 5 years of hands-on experience in network security engineering. Strong understanding of networking principles, TCP/IP, routing, switching, and firewall technologies. Proven experience managing FortiGate firewalls and FortiSASE solutions. Familiarity with CDN and WAF platforms such as Cloudflare, AWS CloudFront, and Akamai. Experience working with cloud platforms such as AWS and/or Azure, including their networking and security components. Practical experience in vulnerability management and security incident response. Strong analytical and troubleshooting skills within complex infrastructure environments. Excellent collaboration skills and ability to work cross-functionally with DevOps and infrastructure teams. Security certifications such as CCNP Security, Fortinet NSE, or equivalent are advantageous. Why BTCC? At BTCC, security is foundational to everything we build. When you join our team, you will benefit from: Competitive compensation package Exposure to large-scale crypto and blockchain infrastructure A collaborative and international technical environment Opportunities to strengthen security architecture within a high-growth global exchange Career progression within a technology-driven organisation How to Apply If you are passionate about network security and excited to contribute to safeguarding a global cryptocurrency exchange, we would love to hear from you.
Network Engineering Manager - In this position you will work alongside the Project Management and Engineering teams. There will be opportunities to work with the latest technologies, influence design and deliver systems to the highest quality. You will be responsible for consulting on design, configuring network hardware, commissioning, and delivery of a project's network and telecommunications systems as a department lead. It is essential that you are an excellent communicator with good Client facing skills and have strong network engineering experience and excellent knowledge of wireless networks, fibre optics and telecoms systems. This is a field-based role that also requires international travel. The position will see you working on systems that are deployed in the high end residential market and within the integration of bullet proof systems in the world of high end superyachts. Consult on network design and architecture for yacht and residential projects. Configure, deploy and commission network infrastructure (routing/switching, Wi-Fi, firewalls, WAN). Own technical quality: testing, fault-finding, and final sign-off readiness. Produce and maintain accurate documentation (as-built, configs, IP plans, test results). Provide practical escalation support during build and commissioning. Lead and support a team of engineers on live projects (allocation, guidance, standards, coaching). Manage interfaces with shipyards, builders, owners' reps, and third-party contractors. Report progress, risks, and blockers clearly to the Project Manager. Train and upskill engineers-raise consistency across the department. CCNA - essential CCNP - desirable (or equivalent experience) Strong experience designing and delivering networks end-to-end. VLANs, trunking, STP fundamentals, DHCP/DNS, routing basics (OSPF preferred; BGP a plus). QoS and traffic shaping principles (especially important for voice/video). Multicast/IGMP basics (helpful in AV-over-IP environments). PoE design awareness (budgets, switch selection, edge device demands). Enterprise Wi-Fi deployment and management (controller-based or equivalent). Wi-Fi surveys, coverage analysis and heatmaps (Ekahau or equivalent). Commissioning approach that proves performance, not just "looks connected". Firewall configuration and deployment (Cisco, Fortinet, Check Point, Sophos, WatchGuard, Palo Alto). Solid fundamentals: segmentation (owner/guest/crew/IoT), secure remote access/VPN, ACL deployment. Multi-WAN / SD-WAN style solutions and path selection (Peplink, Celerway, Kerio, Sophos, Cisco, Kognitive networks, etc.). 3G/4G/5G routers/modems, ISP management, VSAT connectivity constraints. SIP/VoIP fundamentals (Session Initiation Protocol) and IP telephony systems. Fault-finding and commissioning are compulsory. Comfortable using hand tools and network/telecom test equipment. Fibre experience: handling and testing basics (power levels/links) - OTDR knowledge a plus. General Strong English (written and spoken) and confident client-facing communication. Competent with Microsoft 365 (Word, Excel, Teams, SharePoint, OneNote, PowerPoint). If you have the desire / ability to travel and now seek a new fun and truly bespoke position then please send me your full technical CV that covers ideally all of the above. YOU MUST BE LIVING IN THE UK AND ALLOWED TO WORK HERE LEGALLY AND SHOW A CLEARLY DEFINED SKILL SET WITHIN THE CV HERTS HERTFORDSHIRE BEDS BEDFORDSHIRE BUCKS BUCKINGHAMSHIRE LONDON IT IOT NETWORK CISCO FIREWALL WIFI WI-FI CCNA CCNP WIRELESS VPN WAN VSAT ROUTERS
01/04/2026
Full time
Network Engineering Manager - In this position you will work alongside the Project Management and Engineering teams. There will be opportunities to work with the latest technologies, influence design and deliver systems to the highest quality. You will be responsible for consulting on design, configuring network hardware, commissioning, and delivery of a project's network and telecommunications systems as a department lead. It is essential that you are an excellent communicator with good Client facing skills and have strong network engineering experience and excellent knowledge of wireless networks, fibre optics and telecoms systems. This is a field-based role that also requires international travel. The position will see you working on systems that are deployed in the high end residential market and within the integration of bullet proof systems in the world of high end superyachts. Consult on network design and architecture for yacht and residential projects. Configure, deploy and commission network infrastructure (routing/switching, Wi-Fi, firewalls, WAN). Own technical quality: testing, fault-finding, and final sign-off readiness. Produce and maintain accurate documentation (as-built, configs, IP plans, test results). Provide practical escalation support during build and commissioning. Lead and support a team of engineers on live projects (allocation, guidance, standards, coaching). Manage interfaces with shipyards, builders, owners' reps, and third-party contractors. Report progress, risks, and blockers clearly to the Project Manager. Train and upskill engineers-raise consistency across the department. CCNA - essential CCNP - desirable (or equivalent experience) Strong experience designing and delivering networks end-to-end. VLANs, trunking, STP fundamentals, DHCP/DNS, routing basics (OSPF preferred; BGP a plus). QoS and traffic shaping principles (especially important for voice/video). Multicast/IGMP basics (helpful in AV-over-IP environments). PoE design awareness (budgets, switch selection, edge device demands). Enterprise Wi-Fi deployment and management (controller-based or equivalent). Wi-Fi surveys, coverage analysis and heatmaps (Ekahau or equivalent). Commissioning approach that proves performance, not just "looks connected". Firewall configuration and deployment (Cisco, Fortinet, Check Point, Sophos, WatchGuard, Palo Alto). Solid fundamentals: segmentation (owner/guest/crew/IoT), secure remote access/VPN, ACL deployment. Multi-WAN / SD-WAN style solutions and path selection (Peplink, Celerway, Kerio, Sophos, Cisco, Kognitive networks, etc.). 3G/4G/5G routers/modems, ISP management, VSAT connectivity constraints. SIP/VoIP fundamentals (Session Initiation Protocol) and IP telephony systems. Fault-finding and commissioning are compulsory. Comfortable using hand tools and network/telecom test equipment. Fibre experience: handling and testing basics (power levels/links) - OTDR knowledge a plus. General Strong English (written and spoken) and confident client-facing communication. Competent with Microsoft 365 (Word, Excel, Teams, SharePoint, OneNote, PowerPoint). If you have the desire / ability to travel and now seek a new fun and truly bespoke position then please send me your full technical CV that covers ideally all of the above. YOU MUST BE LIVING IN THE UK AND ALLOWED TO WORK HERE LEGALLY AND SHOW A CLEARLY DEFINED SKILL SET WITHIN THE CV HERTS HERTFORDSHIRE BEDS BEDFORDSHIRE BUCKS BUCKINGHAMSHIRE LONDON IT IOT NETWORK CISCO FIREWALL WIFI WI-FI CCNA CCNP WIRELESS VPN WAN VSAT ROUTERS
Linux Application Support Engineer London, Docklands (Hybrid) £80,000 - £90,000 per annum + annual discretionary bonus On behalf of an industry Leading financial services business, I am seeking an experienced Infrastructure Application Support Engineer to provide 2nd line support for the organisations Lunix/Unix application services. The company operates hybrid working where you will be expected to commit to a non-negotiable 2 days a week in their London office, therefore applicants must be based within a reasonable commuting distance. Responsibilities: Provide 2nd line production operational support for Linux/UNIX application services, many of which are business critical. Be a point of contact for stakeholder communications for the Service Operations teams including Unix Application, Unix Infrastructure support and Unix DBA Support Provide remote and onsite support for internally developed business critical applications and 3rd Party vendor packages through Dev, Test, UAT and Prod. Manage and escalate problems as appropriate. Provide 24/7 on-call cover on a rotational shift basis. Ensure that the BAU Service is prioritized, and all faults, incidents and problems are responded to in an efficient manner without negatively impacting SLA's and reporting metrics in place. Investigate defects or problems; work with the internal Development team and external vendors to identify workarounds and support any fixes that are required as part of service improvement. Implement Changes or fixes to applications. Support other technical changes being made which affect the organisations Business Systems. Follow the Change Management procedure and other standard practices in installing and configuring applications in Test and Production environments. Upgrade or maintain software at a time when the impact to the business is minimized. Participate in regular Disaster Recovery testing activities. Create, maintain, and review operational process and support documentation. Participate in planned weekend work as required. Through example and behaviour, strive to provide peer leadership to other team members ensuring a level of excellence is achieved in delivering the service. Participate in the successful release and transition of new IT services into support, meeting the team's service acceptance criteria. Skills/Experience required: Must have strong experience of supporting critical production applications in a Redhat Enterprise Linux, command line, environment. Must have strong experience of supporting Applications using Amazon Web Services (AWS). Experience of supporting IBM WebSphere MQ Experience of supporting Swift messaging applications. Ability to perform diagnostic and troubleshooting of AWS Product set such as EC2, Lambda, EKS, ECR, Workspaces, EBS, EFS, S3, RDS MSSQL, Route 53, VPC, Cloud Formation Strong experience in working with ticket systems such as Service Now and an understanding of priorities and SLA's. Experience of Release Management processes for the deployment of application packages from development through to production environments. Strong documentation and technical writing skills. Ability to collaborate effectively with Development teams and other operational support teams (Service Management and Engineering), to support the end-to-end service. Knowledge of ITIL framework (understanding of Incident, Problem, Change) Experience with WebSphere Application Server and Apache Tomcat Experience with maintenance of SSL Certs for ISVA/LDAP/WebSphere components. Scripting skills in languages such as Shell and Python Strong experience of supporting proprietary developed business critical banking applications. Experience of running queries against PostgreSQL and DB2 databases. Supporting Applications in a windows environment (preferred) Experience of providing cross training on application solutions and operational processes to colleagues. (preferred) Professional qualifications/certifications: Bachelor's degree or equivalent Prior IT operational support experience across business-critical Production environment, infrastructure, applications and database services Industry standard IT certification - AWS/RHEL/IBM MQ (preferred) ITIL certification (preferred).
06/10/2025
Full time
Linux Application Support Engineer London, Docklands (Hybrid) £80,000 - £90,000 per annum + annual discretionary bonus On behalf of an industry Leading financial services business, I am seeking an experienced Infrastructure Application Support Engineer to provide 2nd line support for the organisations Lunix/Unix application services. The company operates hybrid working where you will be expected to commit to a non-negotiable 2 days a week in their London office, therefore applicants must be based within a reasonable commuting distance. Responsibilities: Provide 2nd line production operational support for Linux/UNIX application services, many of which are business critical. Be a point of contact for stakeholder communications for the Service Operations teams including Unix Application, Unix Infrastructure support and Unix DBA Support Provide remote and onsite support for internally developed business critical applications and 3rd Party vendor packages through Dev, Test, UAT and Prod. Manage and escalate problems as appropriate. Provide 24/7 on-call cover on a rotational shift basis. Ensure that the BAU Service is prioritized, and all faults, incidents and problems are responded to in an efficient manner without negatively impacting SLA's and reporting metrics in place. Investigate defects or problems; work with the internal Development team and external vendors to identify workarounds and support any fixes that are required as part of service improvement. Implement Changes or fixes to applications. Support other technical changes being made which affect the organisations Business Systems. Follow the Change Management procedure and other standard practices in installing and configuring applications in Test and Production environments. Upgrade or maintain software at a time when the impact to the business is minimized. Participate in regular Disaster Recovery testing activities. Create, maintain, and review operational process and support documentation. Participate in planned weekend work as required. Through example and behaviour, strive to provide peer leadership to other team members ensuring a level of excellence is achieved in delivering the service. Participate in the successful release and transition of new IT services into support, meeting the team's service acceptance criteria. Skills/Experience required: Must have strong experience of supporting critical production applications in a Redhat Enterprise Linux, command line, environment. Must have strong experience of supporting Applications using Amazon Web Services (AWS). Experience of supporting IBM WebSphere MQ Experience of supporting Swift messaging applications. Ability to perform diagnostic and troubleshooting of AWS Product set such as EC2, Lambda, EKS, ECR, Workspaces, EBS, EFS, S3, RDS MSSQL, Route 53, VPC, Cloud Formation Strong experience in working with ticket systems such as Service Now and an understanding of priorities and SLA's. Experience of Release Management processes for the deployment of application packages from development through to production environments. Strong documentation and technical writing skills. Ability to collaborate effectively with Development teams and other operational support teams (Service Management and Engineering), to support the end-to-end service. Knowledge of ITIL framework (understanding of Incident, Problem, Change) Experience with WebSphere Application Server and Apache Tomcat Experience with maintenance of SSL Certs for ISVA/LDAP/WebSphere components. Scripting skills in languages such as Shell and Python Strong experience of supporting proprietary developed business critical banking applications. Experience of running queries against PostgreSQL and DB2 databases. Supporting Applications in a windows environment (preferred) Experience of providing cross training on application solutions and operational processes to colleagues. (preferred) Professional qualifications/certifications: Bachelor's degree or equivalent Prior IT operational support experience across business-critical Production environment, infrastructure, applications and database services Industry standard IT certification - AWS/RHEL/IBM MQ (preferred) ITIL certification (preferred).
Job Description Senior Network Engineer Permanent / Hybrid Contract with 2- 3 days on site each week (Dublin, Limerick, Belfast, London or Kent) The Role: As a member of the Sysco Network team, the Senior Network Engineer is responsible for providing network support of Sysco's initiative in networks and automation with a focus on delivering effective and efficient network support services. The Senior Network Engineer reports into the Network Manager but will be embedded into the Sysco Global Network team. Role Responsibilities: Maintain key Network devices on a daily basis Supports the user community via Service Now tickets, and assist in problem resolution Monitor operations of LAN, WAN, Load Balancing, VPN, Security, and Wi-Fi Monitors all aspects of project and daily operations as it relates to network services Provide timely project status updates to customers, PMO Teams, and management Performs operational tasks with Service Now ticket support. Understanding and ongoing support of all LAN, WAN, VPN, WLS, IPT, Load Balancing, Security, content filtering Perform problem isolation within the network infrastructure Participate in an enterprise infrastructure On-call rotation Participate within projects across the enterprise network Support the campus environments as required, remote site locations, and corporate Data Centre Locations Develop operational knowledge of Network-based tools that support the enterprise network environments Skill & Experience: We are seeking an experienced and highly skilled Senior Network Engineer to join our team. The ideal candidate will hold a Bachelor's degree in Computer Science, Systems Analysis, or a related field, with equivalent experience or certifications such as CCNP, CCIE, or other advanced network qualifications held continuously for over multiple years. You will bring deep expertise in key areas including load balancers, firewalls, routing protocols (BGP, IBGP, OSPF, EIGRP), security, cloud networks, automation, and Python programming. A strong understanding of network fundamentals and extensive experience integrating network systems with storage, compute, virtualization, wireless, and security infrastructure is essential. The role requires hands-on experience with a broad range of technologies such as Cisco ASA Firewalls (multi-context/failover), Cisco Catalyst and Nexus series (9000/7000/5000/2000), Cisco VSS, StackWise, TACACS, WAAS, wireless controllers (Cisco and Motorola), QoS for voice/video, and remote cloud services (AWS, Azure, SoftCloud). You should be proficient in using network tools such as Fluke, Infoblox, SolarWinds, and have expertise in application performance analysis, TCP/IP, packet capture/sniffing, and Visio-based design documentation. Success in this role will require strong analytical, troubleshooting, and communication skills, the ability to work independently or as part of a team, and a proven ability to manage time and priorities in a fast-paced, enterprise-scale environment with 300+ sites. Security qualifications and cloud experience are highly desirable, along with a deep understanding of VPN, WAN, LAN, wireless, and load balancing technologies. This is an excellent opportunity for a seasoned professional with a customer-focused mindset and a commitment to delivering high-quality network solutions. Sysco is the global leader in selling, marketing and distributing food products to restaurants, healthcare and educational facilities, lodging establishments and other customers who prepare meals away from home. Its family of products also includes equipment and supplies for the foodservice and hospitality industries. With more than 72,000 colleagues, the company operates 334 distribution facilities worldwide and serves approximately 725,000 customer locations. Sysco International, officially formed in 2021, is the externally reported segment of Sysco's foodservice businesses outside of the United States. It comprises businesses in the Bahamas, Canada, Costa Rica, France, Ireland, Mexico, Panama, Sweden, the United Kingdom - as well as Sysco's export business, International Food Group.
05/10/2025
Full time
Job Description Senior Network Engineer Permanent / Hybrid Contract with 2- 3 days on site each week (Dublin, Limerick, Belfast, London or Kent) The Role: As a member of the Sysco Network team, the Senior Network Engineer is responsible for providing network support of Sysco's initiative in networks and automation with a focus on delivering effective and efficient network support services. The Senior Network Engineer reports into the Network Manager but will be embedded into the Sysco Global Network team. Role Responsibilities: Maintain key Network devices on a daily basis Supports the user community via Service Now tickets, and assist in problem resolution Monitor operations of LAN, WAN, Load Balancing, VPN, Security, and Wi-Fi Monitors all aspects of project and daily operations as it relates to network services Provide timely project status updates to customers, PMO Teams, and management Performs operational tasks with Service Now ticket support. Understanding and ongoing support of all LAN, WAN, VPN, WLS, IPT, Load Balancing, Security, content filtering Perform problem isolation within the network infrastructure Participate in an enterprise infrastructure On-call rotation Participate within projects across the enterprise network Support the campus environments as required, remote site locations, and corporate Data Centre Locations Develop operational knowledge of Network-based tools that support the enterprise network environments Skill & Experience: We are seeking an experienced and highly skilled Senior Network Engineer to join our team. The ideal candidate will hold a Bachelor's degree in Computer Science, Systems Analysis, or a related field, with equivalent experience or certifications such as CCNP, CCIE, or other advanced network qualifications held continuously for over multiple years. You will bring deep expertise in key areas including load balancers, firewalls, routing protocols (BGP, IBGP, OSPF, EIGRP), security, cloud networks, automation, and Python programming. A strong understanding of network fundamentals and extensive experience integrating network systems with storage, compute, virtualization, wireless, and security infrastructure is essential. The role requires hands-on experience with a broad range of technologies such as Cisco ASA Firewalls (multi-context/failover), Cisco Catalyst and Nexus series (9000/7000/5000/2000), Cisco VSS, StackWise, TACACS, WAAS, wireless controllers (Cisco and Motorola), QoS for voice/video, and remote cloud services (AWS, Azure, SoftCloud). You should be proficient in using network tools such as Fluke, Infoblox, SolarWinds, and have expertise in application performance analysis, TCP/IP, packet capture/sniffing, and Visio-based design documentation. Success in this role will require strong analytical, troubleshooting, and communication skills, the ability to work independently or as part of a team, and a proven ability to manage time and priorities in a fast-paced, enterprise-scale environment with 300+ sites. Security qualifications and cloud experience are highly desirable, along with a deep understanding of VPN, WAN, LAN, wireless, and load balancing technologies. This is an excellent opportunity for a seasoned professional with a customer-focused mindset and a commitment to delivering high-quality network solutions. Sysco is the global leader in selling, marketing and distributing food products to restaurants, healthcare and educational facilities, lodging establishments and other customers who prepare meals away from home. Its family of products also includes equipment and supplies for the foodservice and hospitality industries. With more than 72,000 colleagues, the company operates 334 distribution facilities worldwide and serves approximately 725,000 customer locations. Sysco International, officially formed in 2021, is the externally reported segment of Sysco's foodservice businesses outside of the United States. It comprises businesses in the Bahamas, Canada, Costa Rica, France, Ireland, Mexico, Panama, Sweden, the United Kingdom - as well as Sysco's export business, International Food Group.
IT Support Technician Working Hours: 9.00am 5.30pm Monday Friday Location: 3 days a week on-site in Central Manchester (Monday, Wednesday & Thursday) / 2 days a week working from home (Tuesday & Friday) with occasional site visits in the Manchester area Salary and Benefits: Annual Salary £23,000 - £26,000 / 20 days holiday plus public holidays / Training and certification support / Company Pension / Gym Membership The Company Our client is a Managed Service Provider delivering IT support, consultancy, and cloud services. Since 2010, they ve been a trusted partner for small and medium-sized businesses across London, Hertfordshire, and Essex. They re now expanding and looking for someone to join their helpdesk team. In this role, you ll spend three days a week onsite at a client s Manchester office (a leading sportswear brand) and two days working remotely as part of their support team. They re a small but capable team who work closely together to get the job done. You ll have the opportunity to make a real impact, share ideas, and be valued for your contribution. Their clients choose them because they deliver tailored solutions and personal service that larger providers can t match. The Role When on-site with their client you will be the first point of contact for IT queries. Supporting desktops (primarily MacOS), laptops, mobile devices, and peripherals (printers, headsets, monitors, etc.). Troubleshooting Windows, macOS, and Microsoft 365 (Outlook, Teams, SharePoint, OneDrive). Managing user accounts, permissions, and password resets. Helping staff get the most from their meeting rooms making sure Teams/Zoom equipment is ready, set up, and running smoothly. Assisting with basic network troubleshooting (Wi-Fi, VPN, switches, routers). Using Intune and Apple Business Manager to manage and deploy devices. Procuring IT equipment and maintaining the asset inventory. Supporting employee onboarding and offboarding. Escalating complex issues to the helpdesk team or other vendors. Logging and managing support tickets to ensure SLAs are met. When working remotely, you ll be part of our client's helpdesk team, handling first-line support calls, resolving common issues, and escalating where needed. What they are looking for Strong knowledge of macOS and Windows. Experience with iPhone and Android mobile phones / tablets. Confident supporting hardware and peripherals (including printers). Good understanding of networking basics. Excellent communication and customer service skills. Nice to have Hands-on experience with Microsoft 365 admin. Familiarity with Intune and Apple Business Manager. IT certifications (CompTIA, Microsoft, ITIL). Experience with ticketing systems and remote support tools. Knowledge of IT asset management processes. Experience supporting AV/meeting room tech (Teams Rooms, Zoom Rooms). Personal Attributes Patient, understanding and calm under pressure Hard working, honest and responsible A team player Keen to learn and happy to accept feedback Good time-keeping and the ability to multi-task and prioritise work-load Adaptable and willing to contribute where needed
04/10/2025
Full time
IT Support Technician Working Hours: 9.00am 5.30pm Monday Friday Location: 3 days a week on-site in Central Manchester (Monday, Wednesday & Thursday) / 2 days a week working from home (Tuesday & Friday) with occasional site visits in the Manchester area Salary and Benefits: Annual Salary £23,000 - £26,000 / 20 days holiday plus public holidays / Training and certification support / Company Pension / Gym Membership The Company Our client is a Managed Service Provider delivering IT support, consultancy, and cloud services. Since 2010, they ve been a trusted partner for small and medium-sized businesses across London, Hertfordshire, and Essex. They re now expanding and looking for someone to join their helpdesk team. In this role, you ll spend three days a week onsite at a client s Manchester office (a leading sportswear brand) and two days working remotely as part of their support team. They re a small but capable team who work closely together to get the job done. You ll have the opportunity to make a real impact, share ideas, and be valued for your contribution. Their clients choose them because they deliver tailored solutions and personal service that larger providers can t match. The Role When on-site with their client you will be the first point of contact for IT queries. Supporting desktops (primarily MacOS), laptops, mobile devices, and peripherals (printers, headsets, monitors, etc.). Troubleshooting Windows, macOS, and Microsoft 365 (Outlook, Teams, SharePoint, OneDrive). Managing user accounts, permissions, and password resets. Helping staff get the most from their meeting rooms making sure Teams/Zoom equipment is ready, set up, and running smoothly. Assisting with basic network troubleshooting (Wi-Fi, VPN, switches, routers). Using Intune and Apple Business Manager to manage and deploy devices. Procuring IT equipment and maintaining the asset inventory. Supporting employee onboarding and offboarding. Escalating complex issues to the helpdesk team or other vendors. Logging and managing support tickets to ensure SLAs are met. When working remotely, you ll be part of our client's helpdesk team, handling first-line support calls, resolving common issues, and escalating where needed. What they are looking for Strong knowledge of macOS and Windows. Experience with iPhone and Android mobile phones / tablets. Confident supporting hardware and peripherals (including printers). Good understanding of networking basics. Excellent communication and customer service skills. Nice to have Hands-on experience with Microsoft 365 admin. Familiarity with Intune and Apple Business Manager. IT certifications (CompTIA, Microsoft, ITIL). Experience with ticketing systems and remote support tools. Knowledge of IT asset management processes. Experience supporting AV/meeting room tech (Teams Rooms, Zoom Rooms). Personal Attributes Patient, understanding and calm under pressure Hard working, honest and responsible A team player Keen to learn and happy to accept feedback Good time-keeping and the ability to multi-task and prioritise work-load Adaptable and willing to contribute where needed
VMware Cloud Foundation (VCF) Specialist - Contract (Part-time, Remote) Our client, a leading consultancy, is seeking a VMware Cloud Foundation (VCF) Specialist to support an ongoing project with a high-profile end client. The ideal candidate will have deep expertise in VMware Cloud Foundation, proven experience delivering VCF-related projects, and the ability to act as a trusted advisor on all VCF-related matters. Engagement details: Outside IR35Part-time (2-3 days per week)Fully remote Responsibilities include Designing upgrade strategies and planning connectivity between customer and internal IT. Managing VCF upgrades (e.g. 4 ? 5), including security/express releases and impact assessments. Delivering reporting on host status, blocked hosts, core count, and workstream tracking (VBA scripting skills desirable). Conducting deployment locks, lab testing, and operational testing. Creating and testing scripts (e.g. scalable cluster to custom ISO mapping, patch/upgrade host skipping). Maintaining and updating tooling and documentation (Confluence, KBs, feature requests, Spaces). Providing demos, knowledge transfer, and training. Supporting replacement of management domain/subnets (eBVP). Requirements: Strong hands-on knowledge of VMware Cloud Foundation (VCF) and its components (vSphere, NSX, vSAN, Aria, SDDC Manager). Proven track record of delivering VCF projects in complex enterprise environments. Strong troubleshooting and advisory skills. Scripting and automation experience beneficial. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
03/10/2025
Full time
VMware Cloud Foundation (VCF) Specialist - Contract (Part-time, Remote) Our client, a leading consultancy, is seeking a VMware Cloud Foundation (VCF) Specialist to support an ongoing project with a high-profile end client. The ideal candidate will have deep expertise in VMware Cloud Foundation, proven experience delivering VCF-related projects, and the ability to act as a trusted advisor on all VCF-related matters. Engagement details: Outside IR35Part-time (2-3 days per week)Fully remote Responsibilities include Designing upgrade strategies and planning connectivity between customer and internal IT. Managing VCF upgrades (e.g. 4 ? 5), including security/express releases and impact assessments. Delivering reporting on host status, blocked hosts, core count, and workstream tracking (VBA scripting skills desirable). Conducting deployment locks, lab testing, and operational testing. Creating and testing scripts (e.g. scalable cluster to custom ISO mapping, patch/upgrade host skipping). Maintaining and updating tooling and documentation (Confluence, KBs, feature requests, Spaces). Providing demos, knowledge transfer, and training. Supporting replacement of management domain/subnets (eBVP). Requirements: Strong hands-on knowledge of VMware Cloud Foundation (VCF) and its components (vSphere, NSX, vSAN, Aria, SDDC Manager). Proven track record of delivering VCF projects in complex enterprise environments. Strong troubleshooting and advisory skills. Scripting and automation experience beneficial. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
IT Support Technician Working Hours: 9.00am 5.30pm Monday Friday Location: 3 days a week on-site in Central Manchester (Monday, Wednesday & Thursday) / 2 days a week working from home (Tuesday & Friday) with occasional site visits in the Manchester area Salary and Benefits: Annual Salary £23,000 - £26,000 / 20 days holiday plus public holidays / Training and certification support / Company Pension / Gym Membership The Company Speak Digital is a Managed Service Provider delivering IT support, consultancy, and cloud services. Since 2010, we ve been a trusted partner for small and medium-sized businesses across London, Hertfordshire, and Essex. We re now expanding and looking for someone to join our helpdesk team. In this role, you ll spend three days a week onsite at a client s Manchester office (a leading sportswear brand) and two days working remotely as part of our support team. We re a small but capable team who work closely together to get the job done. You ll have the opportunity to make a real impact, share ideas, and be valued for your contribution. Our clients choose us because we deliver tailored solutions and personal service that larger providers can t match. The Role When on-site with our client you will be the first point of contact for IT queries. Supporting desktops (primarily MacOS), laptops, mobile devices, and peripherals (printers, headsets, monitors, etc.). Troubleshooting Windows, macOS, and Microsoft 365 (Outlook, Teams, SharePoint, OneDrive). Managing user accounts, permissions, and password resets. Helping staff get the most from their meeting rooms making sure Teams/Zoom equipment is ready, set up, and running smoothly. Assisting with basic network troubleshooting (Wi-Fi, VPN, switches, routers). Using Intune and Apple Business Manager to manage and deploy devices. Procuring IT equipment and maintaining the asset inventory. Supporting employee onboarding and offboarding. Escalating complex issues to our helpdesk team or other vendors. Logging and managing support tickets to ensure SLAs are met. When working remotely, you ll be part of our helpdesk team, handling first-line support calls, resolving common issues, and escalating where needed. What we are looking for Strong knowledge of macOS and Windows. Experience with iPhone and Android mobile phones / tablets. Confident supporting hardware and peripherals (including printers). Good understanding of networking basics. Excellent communication and customer service skills. Nice to have Hands-on experience with Microsoft 365 admin. Familiarity with Intune and Apple Business Manager. IT certifications (CompTIA, Microsoft, ITIL). Experience with ticketing systems and remote support tools. Knowledge of IT asset management processes. Experience supporting AV/meeting room tech (Teams Rooms, Zoom Rooms). Personal Attributes Patient, understanding and calm under pressure Hard working, honest and responsible A team player Keen to learn and happy to accept feedback Good time-keeping and the ability to multi-task and prioritise work-load Adaptable and willing to contribute where needed
02/10/2025
Full time
IT Support Technician Working Hours: 9.00am 5.30pm Monday Friday Location: 3 days a week on-site in Central Manchester (Monday, Wednesday & Thursday) / 2 days a week working from home (Tuesday & Friday) with occasional site visits in the Manchester area Salary and Benefits: Annual Salary £23,000 - £26,000 / 20 days holiday plus public holidays / Training and certification support / Company Pension / Gym Membership The Company Speak Digital is a Managed Service Provider delivering IT support, consultancy, and cloud services. Since 2010, we ve been a trusted partner for small and medium-sized businesses across London, Hertfordshire, and Essex. We re now expanding and looking for someone to join our helpdesk team. In this role, you ll spend three days a week onsite at a client s Manchester office (a leading sportswear brand) and two days working remotely as part of our support team. We re a small but capable team who work closely together to get the job done. You ll have the opportunity to make a real impact, share ideas, and be valued for your contribution. Our clients choose us because we deliver tailored solutions and personal service that larger providers can t match. The Role When on-site with our client you will be the first point of contact for IT queries. Supporting desktops (primarily MacOS), laptops, mobile devices, and peripherals (printers, headsets, monitors, etc.). Troubleshooting Windows, macOS, and Microsoft 365 (Outlook, Teams, SharePoint, OneDrive). Managing user accounts, permissions, and password resets. Helping staff get the most from their meeting rooms making sure Teams/Zoom equipment is ready, set up, and running smoothly. Assisting with basic network troubleshooting (Wi-Fi, VPN, switches, routers). Using Intune and Apple Business Manager to manage and deploy devices. Procuring IT equipment and maintaining the asset inventory. Supporting employee onboarding and offboarding. Escalating complex issues to our helpdesk team or other vendors. Logging and managing support tickets to ensure SLAs are met. When working remotely, you ll be part of our helpdesk team, handling first-line support calls, resolving common issues, and escalating where needed. What we are looking for Strong knowledge of macOS and Windows. Experience with iPhone and Android mobile phones / tablets. Confident supporting hardware and peripherals (including printers). Good understanding of networking basics. Excellent communication and customer service skills. Nice to have Hands-on experience with Microsoft 365 admin. Familiarity with Intune and Apple Business Manager. IT certifications (CompTIA, Microsoft, ITIL). Experience with ticketing systems and remote support tools. Knowledge of IT asset management processes. Experience supporting AV/meeting room tech (Teams Rooms, Zoom Rooms). Personal Attributes Patient, understanding and calm under pressure Hard working, honest and responsible A team player Keen to learn and happy to accept feedback Good time-keeping and the ability to multi-task and prioritise work-load Adaptable and willing to contribute where needed
If you are an experienced Desktop Support Engineer with strong Mac experience we have a 2nd line role, we would like to discuss with you. We are seeking a highly skilled Desktop Engineer with strong Mac experience to join our Service Desk team. This role will suit someone who enjoys a hands-on, customer-facing position, supporting colleagues across the business both in person and remotely. You will play a key role in ensuring users have the tools and systems they need to work effectively, with a focus on Apple Mac device management and support. This is a 2nd line, office-based role providing a mix of face-to-face support via our walk-up Techbase (Genius Bar style) and remote assistance for colleagues across multiple time zones. Key Responsibilities Provide 2nd line desktop support for Mac and Windows users across the organisation. Act as a subject matter expert for Apple Mac environments, including setup, troubleshooting, patching, and application support. Use Jamf for Mac management and SCCM/Intune for Windows environments. Deliver face-to-face technical support through our Techbase, ensuring a high-quality, customer-first experience. Support meeting room technology (AVI), including video conferencing and presentations. Provide remote support using tools such as Bomgar (experience with other platforms acceptable). Manage tickets effectively through ServiceNow, following ITIL-aligned processes. Maintain and troubleshoot network connectivity, Active Directory, and Azure AD accounts. Provide administration and support for applications including Microsoft 365, Adobe Suite, and OKTA SSO. Support mobile devices, telephony, and collaboration tools. Contribute to knowledge base documentation and continuous improvement of IT support processes. Skills & Experience Required 3+ years' experience in a desktop support or 2nd line IT role. Proven experience supporting Apple Mac environments in a corporate setting. Solid technical proficiency with : Jamf Pro (Apple device management) SCCM/Intune (Windows endpoint management) Microsoft 365 suite Adobe Creative Suite Active Directory & Azure AD OKTA SSO and MFA solutions Networking fundamentals (TCP/IP, Wi-Fi, VPNs) ServiceNow (or similar ITSM tool) Experience working across multiple time zones. Strong understanding of ITIL practices and service management principles. Excellent communication skills, with the ability to explain technical issues clearly to non-technical users. Relevant technical certifications (Apple, Microsoft, ITIL, Jamf) or equivalent experience.
02/10/2025
Full time
If you are an experienced Desktop Support Engineer with strong Mac experience we have a 2nd line role, we would like to discuss with you. We are seeking a highly skilled Desktop Engineer with strong Mac experience to join our Service Desk team. This role will suit someone who enjoys a hands-on, customer-facing position, supporting colleagues across the business both in person and remotely. You will play a key role in ensuring users have the tools and systems they need to work effectively, with a focus on Apple Mac device management and support. This is a 2nd line, office-based role providing a mix of face-to-face support via our walk-up Techbase (Genius Bar style) and remote assistance for colleagues across multiple time zones. Key Responsibilities Provide 2nd line desktop support for Mac and Windows users across the organisation. Act as a subject matter expert for Apple Mac environments, including setup, troubleshooting, patching, and application support. Use Jamf for Mac management and SCCM/Intune for Windows environments. Deliver face-to-face technical support through our Techbase, ensuring a high-quality, customer-first experience. Support meeting room technology (AVI), including video conferencing and presentations. Provide remote support using tools such as Bomgar (experience with other platforms acceptable). Manage tickets effectively through ServiceNow, following ITIL-aligned processes. Maintain and troubleshoot network connectivity, Active Directory, and Azure AD accounts. Provide administration and support for applications including Microsoft 365, Adobe Suite, and OKTA SSO. Support mobile devices, telephony, and collaboration tools. Contribute to knowledge base documentation and continuous improvement of IT support processes. Skills & Experience Required 3+ years' experience in a desktop support or 2nd line IT role. Proven experience supporting Apple Mac environments in a corporate setting. Solid technical proficiency with : Jamf Pro (Apple device management) SCCM/Intune (Windows endpoint management) Microsoft 365 suite Adobe Creative Suite Active Directory & Azure AD OKTA SSO and MFA solutions Networking fundamentals (TCP/IP, Wi-Fi, VPNs) ServiceNow (or similar ITSM tool) Experience working across multiple time zones. Strong understanding of ITIL practices and service management principles. Excellent communication skills, with the ability to explain technical issues clearly to non-technical users. Relevant technical certifications (Apple, Microsoft, ITIL, Jamf) or equivalent experience.
IT Support TechnicianWorking Hours: 9.00am - 5.30pm Monday - FridayLocation: 3 days a week on-site in Central Manchester (Monday, Wednesday & Thursday) / 2 days a week working from home (Tuesday & Friday) with occasional site visits in the Manchester areaSalary and Benefits: Annual Salary £23,000 - £26,000 / 20 days holiday plus public holidays / Training and certification support / Company Pension / Gym Membership The Company Speak Digital is a Managed Service Provider delivering IT support, consultancy, and cloud services. Since 2010, we've been a trusted partner for small and medium-sized businesses across London, Hertfordshire, and Essex. We're now expanding and looking for someone to join our helpdesk team. In this role, you'll spend three days a week onsite at a client's Manchester office (a leading sportswear brand) and two days working remotely as part of our support team. We're a small but capable team who work closely together to get the job done. You'll have the opportunity to make a real impact, share ideas, and be valued for your contribution. Our clients choose us because we deliver tailored solutions and personal service that larger providers can't match. The Role When on-site with our client you will be the first point of contact for IT queries. Supporting desktops (primarily MacOS), laptops, mobile devices, and peripherals (printers, headsets, monitors, etc.). Troubleshooting Windows, macOS, and Microsoft 365 (Outlook, Teams, SharePoint, OneDrive). Managing user accounts, permissions, and password resets. Helping staff get the most from their meeting rooms - making sure Teams/Zoom equipment is ready, set up, and running smoothly. Assisting with basic network troubleshooting (Wi-Fi, VPN, switches, routers). Using Intune and Apple Business Manager to manage and deploy devices. Procuring IT equipment and maintaining the asset inventory. Supporting employee onboarding and offboarding. Escalating complex issues to our helpdesk team or other vendors. Logging and managing support tickets to ensure SLAs are met. When working remotely, you'll be part of our helpdesk team, handling first-line support calls, resolving common issues, and escalating where needed. What we are looking for Strong knowledge of macOS and Windows. Experience with iPhone and Android mobile phones / tablets. Confident supporting hardware and peripherals (including printers). Good understanding of networking basics. Excellent communication and customer service skills. Nice to have Hands-on experience with Microsoft 365 admin. Familiarity with Intune and Apple Business Manager. IT certifications (CompTIA, Microsoft, ITIL). Experience with ticketing systems and remote support tools. Knowledge of IT asset management processes. Experience supporting AV/meeting room tech (Teams Rooms, Zoom Rooms). Personal Attributes Patient, understanding and calm under pressure Hard working, honest and responsible A team player Keen to learn and happy to accept feedback Good time-keeping and the ability to multi-task and prioritise work-load Adaptable and willing to contribute where needed
02/10/2025
Full time
IT Support TechnicianWorking Hours: 9.00am - 5.30pm Monday - FridayLocation: 3 days a week on-site in Central Manchester (Monday, Wednesday & Thursday) / 2 days a week working from home (Tuesday & Friday) with occasional site visits in the Manchester areaSalary and Benefits: Annual Salary £23,000 - £26,000 / 20 days holiday plus public holidays / Training and certification support / Company Pension / Gym Membership The Company Speak Digital is a Managed Service Provider delivering IT support, consultancy, and cloud services. Since 2010, we've been a trusted partner for small and medium-sized businesses across London, Hertfordshire, and Essex. We're now expanding and looking for someone to join our helpdesk team. In this role, you'll spend three days a week onsite at a client's Manchester office (a leading sportswear brand) and two days working remotely as part of our support team. We're a small but capable team who work closely together to get the job done. You'll have the opportunity to make a real impact, share ideas, and be valued for your contribution. Our clients choose us because we deliver tailored solutions and personal service that larger providers can't match. The Role When on-site with our client you will be the first point of contact for IT queries. Supporting desktops (primarily MacOS), laptops, mobile devices, and peripherals (printers, headsets, monitors, etc.). Troubleshooting Windows, macOS, and Microsoft 365 (Outlook, Teams, SharePoint, OneDrive). Managing user accounts, permissions, and password resets. Helping staff get the most from their meeting rooms - making sure Teams/Zoom equipment is ready, set up, and running smoothly. Assisting with basic network troubleshooting (Wi-Fi, VPN, switches, routers). Using Intune and Apple Business Manager to manage and deploy devices. Procuring IT equipment and maintaining the asset inventory. Supporting employee onboarding and offboarding. Escalating complex issues to our helpdesk team or other vendors. Logging and managing support tickets to ensure SLAs are met. When working remotely, you'll be part of our helpdesk team, handling first-line support calls, resolving common issues, and escalating where needed. What we are looking for Strong knowledge of macOS and Windows. Experience with iPhone and Android mobile phones / tablets. Confident supporting hardware and peripherals (including printers). Good understanding of networking basics. Excellent communication and customer service skills. Nice to have Hands-on experience with Microsoft 365 admin. Familiarity with Intune and Apple Business Manager. IT certifications (CompTIA, Microsoft, ITIL). Experience with ticketing systems and remote support tools. Knowledge of IT asset management processes. Experience supporting AV/meeting room tech (Teams Rooms, Zoom Rooms). Personal Attributes Patient, understanding and calm under pressure Hard working, honest and responsible A team player Keen to learn and happy to accept feedback Good time-keeping and the ability to multi-task and prioritise work-load Adaptable and willing to contribute where needed
Network Support Engineer London | Hybrid (2 days onsite) | Competitive salary We're working with one of the leading global media network providers. Their high-performance infrastructure underpins collaboration for major film studios and production houses worldwide. They're now looking for a Network Support Engineer to join their London team and deliver first-class technical support across both networking and bespoke media platforms. The Responsibilities of the Network Support Engineer Provide hands-on support across customer networks, Switches, Routers, and Firewalls. Diagnose and resolve complex connectivity and platform issues, driving root-cause fixes. Install, configure, and maintain equipment both in the core network and at customer sites. Take full ownership of support cases, escalating only with full context. Work closely with engineering and operations on escalations and provisioning projects. Contribute to knowledge base, documentation, and peer reviews. Join the on-call rota (1 week in 8), delivering out-of-hours remote support. Key Requirements of the Network Support Engineer 2 years' experience in a technical support, NOC, or network engineering role. Strong networking fundamentals (TCP/IP, VLANs, routing protocols, MPLS). Experience with Switches, Routers, and Firewalls from vendors such as Fortinet, Arista, Palo Alto, Cisco, Juniper, or Checkpoint. Exposure to Firewall configuration and VPN setup. Basic Linux/Unix administration; Scripting (Python) desirable. Relevant technical degree or certifications (CCNA, CompTIA Network+). Enthusiastic, curious, and adaptable. This is a great opportunity for a Network Support Engineer to step into a customer-facing role supporting some of the biggest names in film and media, with exposure to a wide variety of network and security technologies. Apply now to speak with VIQU IT in confidence. Or contact Belle Hegarty via the VIQU IT website Know someone great? Refer them and receive up to £1,000 if successful (terms apply).
01/10/2025
Full time
Network Support Engineer London | Hybrid (2 days onsite) | Competitive salary We're working with one of the leading global media network providers. Their high-performance infrastructure underpins collaboration for major film studios and production houses worldwide. They're now looking for a Network Support Engineer to join their London team and deliver first-class technical support across both networking and bespoke media platforms. The Responsibilities of the Network Support Engineer Provide hands-on support across customer networks, Switches, Routers, and Firewalls. Diagnose and resolve complex connectivity and platform issues, driving root-cause fixes. Install, configure, and maintain equipment both in the core network and at customer sites. Take full ownership of support cases, escalating only with full context. Work closely with engineering and operations on escalations and provisioning projects. Contribute to knowledge base, documentation, and peer reviews. Join the on-call rota (1 week in 8), delivering out-of-hours remote support. Key Requirements of the Network Support Engineer 2 years' experience in a technical support, NOC, or network engineering role. Strong networking fundamentals (TCP/IP, VLANs, routing protocols, MPLS). Experience with Switches, Routers, and Firewalls from vendors such as Fortinet, Arista, Palo Alto, Cisco, Juniper, or Checkpoint. Exposure to Firewall configuration and VPN setup. Basic Linux/Unix administration; Scripting (Python) desirable. Relevant technical degree or certifications (CCNA, CompTIA Network+). Enthusiastic, curious, and adaptable. This is a great opportunity for a Network Support Engineer to step into a customer-facing role supporting some of the biggest names in film and media, with exposure to a wide variety of network and security technologies. Apply now to speak with VIQU IT in confidence. Or contact Belle Hegarty via the VIQU IT website Know someone great? Refer them and receive up to £1,000 if successful (terms apply).
About us Hello, we are Red Engine, the team behind the award-winning global brands Flight Club and Electric Shuffle. We're obsessed with disrupting the hospitality industry by creating and delivering the best possible experience - across all venues, products and brands. Our central team covers the full spectrum of skills needed to bring each concept to life – from design to marketing, sales to interior design, people and training, to finance, gaming and HR and everything in between. We’re not just a team of people, we are dreamers, artists, rocket scientists, content curators, forward thinkers and the industry’s finest.
With a total of 15 incredible venues throughout the UK, we have ambitious plans, never standing still, we are passionate about developing new and exciting products, which means we’re always growing and looking for passionate people to join the family.
The Role
As an IT Manager, you will be working in the Red Engine Technology team, managing the supply and support of infrastructure services and IT support to our UK and International Flight Club and Electric Shuffle venues and Head offices.
Our technology is pivotal to the success of the business. The role requires a positive, dedicated individual who will be a proud ambassador of the Red Engine, Flight Club and Electric Shuffle brands.
Reporting to the Head of IT, and working alongside the Technical Support Manager, Integration Manager, and our Technology partners, this is an exciting opportunity in a fast paced rapidly growing business.
An important part of our work is carried out in venue in a live social environment. This requires effective communication and social skills to manage and communicate with both technical and non-technical staff.
Key Responsibilities
Ensure the provision of day to day IT support to both Head Office and our Venue teams
Provide technical IT support for projects across the business
Prioritise, manage and delegate IT support desk tickets
Maintain the relationship with our IT and technology suppliers
Manage the procurement, configuration and installation of Infrastructure and IT equipment for new venues and office locations
Own the new starter and leaver process, managing hardware and software supply and provisioning
Work with our IT partners to ensure IT Security and disaster recovery best practices are implemented and maintained, minimising the risk to the business of IT failure or compromise
Install, maintain and troubleshoot software systems required to manage and monitor our environments, alongside our IT partners.
Skills and Qualifications
Essential
At least 3 years hands-on experience implementing, administering and supporting Windows Server 2016 - 2022 environments/ Active Directory / Microsoft 365 suite / Azure / SharePoint / Microsoft Teams in a 3rd line capacity.
At least 5 years experience supporting Windows and Mac end user devices, both deskside and remotely.
At least 3 years configuring switching, Firewalls and WiFi with a strong understanding of Internet Connectivity, VLANS, routing, DNS, DHCP and VPNs
Experience implenting and maintaining Cyber Security best practices, including MFA, Endpoint Protection and email security
Preferred
JIRA Administration and Ticket management
Experience of Macrium Site manager, and supporting Adobe Creative Suite, Sketchup, Vectorworks and other design packages.
Experience supporting Hospitality specific IT platforms such as Zonal, Fourth and Flow.
Values
To succeed, the role holder will demonstrate our values in everything they do:
Innovative: Our edge is our innovation – we stay one step ahead because we are always looking to invent and improve. We are bold, creative, pioneering and fearless. Got an idea? Share it!
Passionate: We’re not like other workplaces – there’s no need to hold back here. We’re a full throttle, high energy, total commitment bunch, and we throw everything we’ve got into giving our customers the best time possible.
Warm: We’re all about people. A fundamental part of our customer's having fun is us being welcoming, hospitable and attentive. We hold the key to their experience!
Together: We are a family. We work with each other, and we support each other; we win together, and we lose together. That means honesty, commitment and responsibility, from all of us.
23/01/2024
Full time
About us Hello, we are Red Engine, the team behind the award-winning global brands Flight Club and Electric Shuffle. We're obsessed with disrupting the hospitality industry by creating and delivering the best possible experience - across all venues, products and brands. Our central team covers the full spectrum of skills needed to bring each concept to life – from design to marketing, sales to interior design, people and training, to finance, gaming and HR and everything in between. We’re not just a team of people, we are dreamers, artists, rocket scientists, content curators, forward thinkers and the industry’s finest.
With a total of 15 incredible venues throughout the UK, we have ambitious plans, never standing still, we are passionate about developing new and exciting products, which means we’re always growing and looking for passionate people to join the family.
The Role
As an IT Manager, you will be working in the Red Engine Technology team, managing the supply and support of infrastructure services and IT support to our UK and International Flight Club and Electric Shuffle venues and Head offices.
Our technology is pivotal to the success of the business. The role requires a positive, dedicated individual who will be a proud ambassador of the Red Engine, Flight Club and Electric Shuffle brands.
Reporting to the Head of IT, and working alongside the Technical Support Manager, Integration Manager, and our Technology partners, this is an exciting opportunity in a fast paced rapidly growing business.
An important part of our work is carried out in venue in a live social environment. This requires effective communication and social skills to manage and communicate with both technical and non-technical staff.
Key Responsibilities
Ensure the provision of day to day IT support to both Head Office and our Venue teams
Provide technical IT support for projects across the business
Prioritise, manage and delegate IT support desk tickets
Maintain the relationship with our IT and technology suppliers
Manage the procurement, configuration and installation of Infrastructure and IT equipment for new venues and office locations
Own the new starter and leaver process, managing hardware and software supply and provisioning
Work with our IT partners to ensure IT Security and disaster recovery best practices are implemented and maintained, minimising the risk to the business of IT failure or compromise
Install, maintain and troubleshoot software systems required to manage and monitor our environments, alongside our IT partners.
Skills and Qualifications
Essential
At least 3 years hands-on experience implementing, administering and supporting Windows Server 2016 - 2022 environments/ Active Directory / Microsoft 365 suite / Azure / SharePoint / Microsoft Teams in a 3rd line capacity.
At least 5 years experience supporting Windows and Mac end user devices, both deskside and remotely.
At least 3 years configuring switching, Firewalls and WiFi with a strong understanding of Internet Connectivity, VLANS, routing, DNS, DHCP and VPNs
Experience implenting and maintaining Cyber Security best practices, including MFA, Endpoint Protection and email security
Preferred
JIRA Administration and Ticket management
Experience of Macrium Site manager, and supporting Adobe Creative Suite, Sketchup, Vectorworks and other design packages.
Experience supporting Hospitality specific IT platforms such as Zonal, Fourth and Flow.
Values
To succeed, the role holder will demonstrate our values in everything they do:
Innovative: Our edge is our innovation – we stay one step ahead because we are always looking to invent and improve. We are bold, creative, pioneering and fearless. Got an idea? Share it!
Passionate: We’re not like other workplaces – there’s no need to hold back here. We’re a full throttle, high energy, total commitment bunch, and we throw everything we’ve got into giving our customers the best time possible.
Warm: We’re all about people. A fundamental part of our customer's having fun is us being welcoming, hospitable and attentive. We hold the key to their experience!
Together: We are a family. We work with each other, and we support each other; we win together, and we lose together. That means honesty, commitment and responsibility, from all of us.
Cisco ACI Engineer - Remote - Inside IR35 Prestigious London based client requires two Cisco ACI Engineers to support with re-design existing infrastructure. These roles are predominantly remote working with 1-2 days a week onsite. Inside IR35, PAYE/Umbrella. *Managing multiple integrated network topologies *Migrating to and from traditional and cloud native network architecture & solutions *Reporting metrics against forecast and actual *Ensuring processes and procedures are followed *Analysing data through troubleshooting and capacity planning Essential *CCIE or above in Routing & Switching, beneficial *Solid background supporting Cisco ACI Multisite/MSO, Multipod *Hands in experience with Cisco MSO/Multisite, Application Service Engine, Nexus Dashboard *Private cloud/cloud migration *Good knowledge of policies, contracts & best practise *VMware solutions architect in vSphere/ESX, VMware View, vCenter, Site Recovery Manager, running in enterprise environments *Clear approach to Network troubleshooting methods and extensive experience in evaluating Wireshark traces and TCP dumps. *Automation skills using Python, Ansible, Rundeck, Postman, Terraform *Proven background working on security network technologies including Firewall, Proxy, IPS, WAF, VPN *Experience in Network Migrations & Extensions *Advanced knowledge of F5 Big IP, Big IQ, LTM, GTM *Experience in migrations to AWS & Azure *DEV-Ops engineering background *Dynatrace diagnostics Click Apply now/contact Lianne to be considered for the Cisco ACI Engineer role
24/09/2022
Contractor
Cisco ACI Engineer - Remote - Inside IR35 Prestigious London based client requires two Cisco ACI Engineers to support with re-design existing infrastructure. These roles are predominantly remote working with 1-2 days a week onsite. Inside IR35, PAYE/Umbrella. *Managing multiple integrated network topologies *Migrating to and from traditional and cloud native network architecture & solutions *Reporting metrics against forecast and actual *Ensuring processes and procedures are followed *Analysing data through troubleshooting and capacity planning Essential *CCIE or above in Routing & Switching, beneficial *Solid background supporting Cisco ACI Multisite/MSO, Multipod *Hands in experience with Cisco MSO/Multisite, Application Service Engine, Nexus Dashboard *Private cloud/cloud migration *Good knowledge of policies, contracts & best practise *VMware solutions architect in vSphere/ESX, VMware View, vCenter, Site Recovery Manager, running in enterprise environments *Clear approach to Network troubleshooting methods and extensive experience in evaluating Wireshark traces and TCP dumps. *Automation skills using Python, Ansible, Rundeck, Postman, Terraform *Proven background working on security network technologies including Firewall, Proxy, IPS, WAF, VPN *Experience in Network Migrations & Extensions *Advanced knowledge of F5 Big IP, Big IQ, LTM, GTM *Experience in migrations to AWS & Azure *DEV-Ops engineering background *Dynatrace diagnostics Click Apply now/contact Lianne to be considered for the Cisco ACI Engineer role
You'll be joining the 6th largest IT Service Provider, present in more than 50 countries. From our roots in Japan, NTT DATA's mission is to facilitate business change and technology transformation across many industries for a better future for our business, people and community. Some of the projects we have supported include the digitising of The Open golf tournament and applying Formula 1 technology to support medical staff at University Hospitals Leicester. Everything we do is underpinned by our core values of 'Clients First', 'Teamwork' and 'Foresight' and we achieve these by putting people first. We support and celebrate our differences and preferences, these are what makes us unique. Some of our initiatives, collectively known as "DO Diversity", aim to create a space for us to learn and get involved in building a truly diverse environment. Our Culture & Ethnicity Network gives our colleagues a platform to share their various backgrounds; Our NINGEN programme allows the new generation of NTT DATA employees around the world to connect and shape the future of our organisation and the "City Gives Back" allows us to support our local community that has been affected by the COVID-19 pandemic...and much more! Job Duties Owning Management of Services being delivered to client(s) Owning Delivery of Services being delivered to client(s) Adherence to SLAs (which contain penalties) Ensuring Client satisfaction Ensuring Services delivered in line with Contractual terms Ensuring Continuous Service Improvement & Innovation Defining what is "BAU" and what is "Project Work" Overseeing the transition of support of New/Changed Services into the Managed Security Services (MSS) scope Preparing for and Driving Monthly Service Review meetings providing presentation slides and reports Understanding the client's business process cycle Managing resourcing levels appropriately Working closely with NTT DATA UK and Partners NTT Security UK DM SOC & TD SOC (onshore) NTT DATA Romania SOCs (near shore) NTT DATA Bangalore Indian remote based staff (far shore) UK Security Monitoring 3 rd party MSPs (onshore) German 3 rd party Identity Access Management (IAM) MSPs (near shore) Characteristics Strong teamwork skills and attention to detail Excellent written and verbal communication skills Proficiency in leading both physical and virtual teams Experience in dealing with 3 rd -party provided services Operational ability in diverse, large-scale environments Exceptional customer facing skills Ability to manage conflict and offer suitable resolutions Self-motivation and able to take responsibility Skills Minimum of 5 years' experience of working in a multi-tiered IT enterprise Minimum of 3 years' experience in a Service Delivery Management role End-to-End Management of a Service Management function including: Service Management Incident Management Change Management & Problem Management Understanding the client's business process cycle and manage resourcing levels appropriately IT Service Management system experience (preferably ServiceNOW) Good understanding of ITIL ( IT I nfrastructure L ibrary) Good understanding of MITRE ATT&CK ( A dversarial T actics T echniques & C ommon K nowledge) Good Technical knowledge and experience with some or all of the following: IT Networks IT Network Security Operating System Administration (Windows and/or UNIX/LINUX) Cloud Computing IT Hardware (specifically Firewalls) IT Security Software (specifically IPS/IDS, Security Gateways, VPNs) Certification & Training ITIL v3 or 4 Foundation or Intermediate (preferred) certification IT Network Security Foundation certification MITRE ATT&CK foundation certification Any Operating System (Microsoft Windows, UNIX or LINUX) Foundation training Any Operating System (Microsoft Windows, UNIX or LINUX) Administration training
24/09/2022
Full time
You'll be joining the 6th largest IT Service Provider, present in more than 50 countries. From our roots in Japan, NTT DATA's mission is to facilitate business change and technology transformation across many industries for a better future for our business, people and community. Some of the projects we have supported include the digitising of The Open golf tournament and applying Formula 1 technology to support medical staff at University Hospitals Leicester. Everything we do is underpinned by our core values of 'Clients First', 'Teamwork' and 'Foresight' and we achieve these by putting people first. We support and celebrate our differences and preferences, these are what makes us unique. Some of our initiatives, collectively known as "DO Diversity", aim to create a space for us to learn and get involved in building a truly diverse environment. Our Culture & Ethnicity Network gives our colleagues a platform to share their various backgrounds; Our NINGEN programme allows the new generation of NTT DATA employees around the world to connect and shape the future of our organisation and the "City Gives Back" allows us to support our local community that has been affected by the COVID-19 pandemic...and much more! Job Duties Owning Management of Services being delivered to client(s) Owning Delivery of Services being delivered to client(s) Adherence to SLAs (which contain penalties) Ensuring Client satisfaction Ensuring Services delivered in line with Contractual terms Ensuring Continuous Service Improvement & Innovation Defining what is "BAU" and what is "Project Work" Overseeing the transition of support of New/Changed Services into the Managed Security Services (MSS) scope Preparing for and Driving Monthly Service Review meetings providing presentation slides and reports Understanding the client's business process cycle Managing resourcing levels appropriately Working closely with NTT DATA UK and Partners NTT Security UK DM SOC & TD SOC (onshore) NTT DATA Romania SOCs (near shore) NTT DATA Bangalore Indian remote based staff (far shore) UK Security Monitoring 3 rd party MSPs (onshore) German 3 rd party Identity Access Management (IAM) MSPs (near shore) Characteristics Strong teamwork skills and attention to detail Excellent written and verbal communication skills Proficiency in leading both physical and virtual teams Experience in dealing with 3 rd -party provided services Operational ability in diverse, large-scale environments Exceptional customer facing skills Ability to manage conflict and offer suitable resolutions Self-motivation and able to take responsibility Skills Minimum of 5 years' experience of working in a multi-tiered IT enterprise Minimum of 3 years' experience in a Service Delivery Management role End-to-End Management of a Service Management function including: Service Management Incident Management Change Management & Problem Management Understanding the client's business process cycle and manage resourcing levels appropriately IT Service Management system experience (preferably ServiceNOW) Good understanding of ITIL ( IT I nfrastructure L ibrary) Good understanding of MITRE ATT&CK ( A dversarial T actics T echniques & C ommon K nowledge) Good Technical knowledge and experience with some or all of the following: IT Networks IT Network Security Operating System Administration (Windows and/or UNIX/LINUX) Cloud Computing IT Hardware (specifically Firewalls) IT Security Software (specifically IPS/IDS, Security Gateways, VPNs) Certification & Training ITIL v3 or 4 Foundation or Intermediate (preferred) certification IT Network Security Foundation certification MITRE ATT&CK foundation certification Any Operating System (Microsoft Windows, UNIX or LINUX) Foundation training Any Operating System (Microsoft Windows, UNIX or LINUX) Administration training
Job Title IT Service Desk (2nd Line) If you want to know about the requirements for this role, read on for all the relevant information. Closing Date 15-Oct-2022 Position Full Time - Permanent Business Entity Gateley Legal Department Information Technology Location Manchester - United Kingdom Job Type Experienced Hire Description We are a legal and professional services group, with over 1,000 employees across 12 offices. We support more than 5,700 active clients, ranging from FTSE 100 companies to private individuals, in the UK and beyond. We proudly won 'UK Law Firm of the Year' at The British Legal Awards 2019. The Team Gateley Plc has a dynamic, collaborative IT team consisting of 30 team members. These include 1st, 2nd and 3rd line Support Analysts, a Security Analyst, an Infrastructure Architect, Project Managers and Developers. The IT Service Delivery team consists of 19 members across 5 sites, including Birmingham, London and Manchester, Leeds and Guildford. They provide deskside and remote support for IT queries, action tickets and ensure items are managed effectively whilst maintaining a high level of customer service. The Role As a 2nd Line Support Analyst, you will be expected to have in depth knowledge of the software and technical platforms that make up Gateley IT services as well as how IT within Gateley is consumed by end users. As a result, you will be able to resolve the majority of incidents and requests that are raised to the Service Desk and will be a point of escalation for the 1st Line Team. Responsibilities Technical escalation point Desk side and remote support Identify trends and potential problems and respond proactively Support and mentor 1st line analysts and apprentices Provide support at other Gateley sites where required Provide out of hours on-call support for the business Provide excellent customer service Comply with the company's policies and procedures Use, maintain and create knowledge documents in the Service Management platform Personal Attributes In order to be successful in this role you will need to demonstrate the following attributes, aligned with the following Gateley team spirit elements: Ambitious for Success Willingness to learn and be invested in personal development objectives Room to Breathe Ability to mentor and support junior colleagues Forward Thinking Support continual improvement by identifying opportunities for improvement Trusted to Do Proactive attitude Strong personal organisation skills Fastidious attention to detail Ability to prioritise own workload Work well under pressure Ability to talk confidently about technical issues and their resolutions Working Together A service & customer focussed attitude Empathy with colleagues Excellent communication skills, empathy and diplomacy Ability to work individually, potentially remotely at times as well as part of a team Technical Competencies In order to carry out this role, an established understanding and ability to undertake administration and troubleshooting in the following areas will be required: Microsoft Windows & Windows Server environments Microsoft Active Directory Microsoft O365 Networking, TCP/IP, DNS, DHCP, VPN Mobile Device Management tools Mobile device configuration Workstation/Laptop hardware Telephony Email Security (Mimecast) Printers/Copiers Data Rooms Understanding of security threats within IT Diversity, inclusion and well being Diversity, inclusion and well-being is an important part of Gateley's culture and values. We recruit talented people from a diverse range of backgrounds and cultures, providing equal opportunities for all to join our team regardless of age, sex, race, disability, sexual orientation, disability, and culture. We create an exciting and rewarding place to work that aims to fulfil everyone's potential and together to achieve personal and business goals. We offer flexible working patterns to help our staff achieve a good work/ life balance and we encourage candidates seeking flexibility in their next role to apply for any of our vacancies. Additional Information If you are successful in receiving an offer of a role with our company a variety of pre-employment screening checks will be completed. Our screening checks can include but are not limited to your eligibility to work, professional and academic qualifications, any criminal records, your financial stability and references from previous employers. The screening that takes place will be relevant to your role and will vary from role to role.
24/09/2022
Full time
Job Title IT Service Desk (2nd Line) If you want to know about the requirements for this role, read on for all the relevant information. Closing Date 15-Oct-2022 Position Full Time - Permanent Business Entity Gateley Legal Department Information Technology Location Manchester - United Kingdom Job Type Experienced Hire Description We are a legal and professional services group, with over 1,000 employees across 12 offices. We support more than 5,700 active clients, ranging from FTSE 100 companies to private individuals, in the UK and beyond. We proudly won 'UK Law Firm of the Year' at The British Legal Awards 2019. The Team Gateley Plc has a dynamic, collaborative IT team consisting of 30 team members. These include 1st, 2nd and 3rd line Support Analysts, a Security Analyst, an Infrastructure Architect, Project Managers and Developers. The IT Service Delivery team consists of 19 members across 5 sites, including Birmingham, London and Manchester, Leeds and Guildford. They provide deskside and remote support for IT queries, action tickets and ensure items are managed effectively whilst maintaining a high level of customer service. The Role As a 2nd Line Support Analyst, you will be expected to have in depth knowledge of the software and technical platforms that make up Gateley IT services as well as how IT within Gateley is consumed by end users. As a result, you will be able to resolve the majority of incidents and requests that are raised to the Service Desk and will be a point of escalation for the 1st Line Team. Responsibilities Technical escalation point Desk side and remote support Identify trends and potential problems and respond proactively Support and mentor 1st line analysts and apprentices Provide support at other Gateley sites where required Provide out of hours on-call support for the business Provide excellent customer service Comply with the company's policies and procedures Use, maintain and create knowledge documents in the Service Management platform Personal Attributes In order to be successful in this role you will need to demonstrate the following attributes, aligned with the following Gateley team spirit elements: Ambitious for Success Willingness to learn and be invested in personal development objectives Room to Breathe Ability to mentor and support junior colleagues Forward Thinking Support continual improvement by identifying opportunities for improvement Trusted to Do Proactive attitude Strong personal organisation skills Fastidious attention to detail Ability to prioritise own workload Work well under pressure Ability to talk confidently about technical issues and their resolutions Working Together A service & customer focussed attitude Empathy with colleagues Excellent communication skills, empathy and diplomacy Ability to work individually, potentially remotely at times as well as part of a team Technical Competencies In order to carry out this role, an established understanding and ability to undertake administration and troubleshooting in the following areas will be required: Microsoft Windows & Windows Server environments Microsoft Active Directory Microsoft O365 Networking, TCP/IP, DNS, DHCP, VPN Mobile Device Management tools Mobile device configuration Workstation/Laptop hardware Telephony Email Security (Mimecast) Printers/Copiers Data Rooms Understanding of security threats within IT Diversity, inclusion and well being Diversity, inclusion and well-being is an important part of Gateley's culture and values. We recruit talented people from a diverse range of backgrounds and cultures, providing equal opportunities for all to join our team regardless of age, sex, race, disability, sexual orientation, disability, and culture. We create an exciting and rewarding place to work that aims to fulfil everyone's potential and together to achieve personal and business goals. We offer flexible working patterns to help our staff achieve a good work/ life balance and we encourage candidates seeking flexibility in their next role to apply for any of our vacancies. Additional Information If you are successful in receiving an offer of a role with our company a variety of pre-employment screening checks will be completed. Our screening checks can include but are not limited to your eligibility to work, professional and academic qualifications, any criminal records, your financial stability and references from previous employers. The screening that takes place will be relevant to your role and will vary from role to role.
Job Role:IT Systems Administrator/Infrastructure Engineer Reports To:IT Manager Location:Waterloo SE1 (London) Hours:Flexible, to ensure team presence from 8.30am to 6pm Salary:£45,000 - £55,000 per annum, depending on experience, plus benefits Joining a small team as the third member of the IT team you will ideally have some good exposure to automation and Intune and be excited by the opportunity to help this company migrate to the cloud over the next 18 months whilst also getting involved with BAU and project work. Whilst technical skills are important, personality is key, they can train the skills. The Company: Independent firm of chartered surveyors and technical specialists also providing a full building consultancy service. For more than 25 years they have been building their reputation for delivering creative solutions on some of the most prestigious developments in the UK and around the world. With over 150 staff in offices in London and Manchester, they are the largest specialist advisor in the UK. The Role: A proactive, keen and technically minded individual not afraid to get stuck in and willing to help in all areas of the department. As a key member of a small team being team player is an absolute must. Self-sufficient troubleshooting and diagnostic experience and strong attention to detail are also vital. You will be reporting to the IT Manager and responsible for all systems and networking administration. Duties Include (but are not limited to): *Install and configure software and hardware *Manage and maintain networks, Servers and technology tools *Manage remote security and application deployment *Monitor performance and maintain systems according to requirements *Troubleshoot any issues and outages *Ensure security through access controls, Firewalls and backups *Upgrade systems with new software and hardware releases *Work with the IT Manager to ensure up to date technical documentation, manuals and IT policies *End user support as and when required as 2nd/3rd line point of escalation Required Skills and Attributes: *Must have previous experience in a Systems Administrator, Network Administrator, or similar role *Strong technical experience of networking *Experience of Firewall and VPN configuration *Helpdesk support experience *Technical implementation experience *On-site and remote user support *Professional presentation, customer-service focused and a can-do attitude *Well organised approach to tasks and projects *Ability to multitask and work at speed when under pressure *Excellent oral and written communication skills, with the ability to interact with users at all levels of the company *Exposure to cloud infrastructure and systems migrations is desirable Hardware and Software Experience: *M365 InTune application and device deployment *M365 Intune security configuration and management - including Azure AD *Windows 10 *Microsoft Office 365 implementation and management *Windows server 2016 - AD, GPO, DNS, DHCP, WSUS, WDS, & TCP/IP *Managed Anti-Virus set-up and maintenance *VMware ESXi management and configuration *SAN management and configuration *Veeam Backup & Replication *Networking - Core and Edge switch management - including: vLans, ACL's, PoE, QOS *SonicWall Firewall management *Cisco Meraki wifi management *AWS server management *Mac and iOS knowledge. Person Specification: *Educated to degree level in Information Technology, Computer Science or a related discipline *Professional certifications (egMCSE) is a plus *Holds ITIL qualification or can demonstrate understanding of ITIL principles *Excellent time management skills *Excellent problem-solving aptitude Teamwork, trust and support are important to the IT team and the company as a whole TLP Consultancy Ltd is acting as an Employment Agency in relation to this vacancy.
24/09/2022
Full time
Job Role:IT Systems Administrator/Infrastructure Engineer Reports To:IT Manager Location:Waterloo SE1 (London) Hours:Flexible, to ensure team presence from 8.30am to 6pm Salary:£45,000 - £55,000 per annum, depending on experience, plus benefits Joining a small team as the third member of the IT team you will ideally have some good exposure to automation and Intune and be excited by the opportunity to help this company migrate to the cloud over the next 18 months whilst also getting involved with BAU and project work. Whilst technical skills are important, personality is key, they can train the skills. The Company: Independent firm of chartered surveyors and technical specialists also providing a full building consultancy service. For more than 25 years they have been building their reputation for delivering creative solutions on some of the most prestigious developments in the UK and around the world. With over 150 staff in offices in London and Manchester, they are the largest specialist advisor in the UK. The Role: A proactive, keen and technically minded individual not afraid to get stuck in and willing to help in all areas of the department. As a key member of a small team being team player is an absolute must. Self-sufficient troubleshooting and diagnostic experience and strong attention to detail are also vital. You will be reporting to the IT Manager and responsible for all systems and networking administration. Duties Include (but are not limited to): *Install and configure software and hardware *Manage and maintain networks, Servers and technology tools *Manage remote security and application deployment *Monitor performance and maintain systems according to requirements *Troubleshoot any issues and outages *Ensure security through access controls, Firewalls and backups *Upgrade systems with new software and hardware releases *Work with the IT Manager to ensure up to date technical documentation, manuals and IT policies *End user support as and when required as 2nd/3rd line point of escalation Required Skills and Attributes: *Must have previous experience in a Systems Administrator, Network Administrator, or similar role *Strong technical experience of networking *Experience of Firewall and VPN configuration *Helpdesk support experience *Technical implementation experience *On-site and remote user support *Professional presentation, customer-service focused and a can-do attitude *Well organised approach to tasks and projects *Ability to multitask and work at speed when under pressure *Excellent oral and written communication skills, with the ability to interact with users at all levels of the company *Exposure to cloud infrastructure and systems migrations is desirable Hardware and Software Experience: *M365 InTune application and device deployment *M365 Intune security configuration and management - including Azure AD *Windows 10 *Microsoft Office 365 implementation and management *Windows server 2016 - AD, GPO, DNS, DHCP, WSUS, WDS, & TCP/IP *Managed Anti-Virus set-up and maintenance *VMware ESXi management and configuration *SAN management and configuration *Veeam Backup & Replication *Networking - Core and Edge switch management - including: vLans, ACL's, PoE, QOS *SonicWall Firewall management *Cisco Meraki wifi management *AWS server management *Mac and iOS knowledge. Person Specification: *Educated to degree level in Information Technology, Computer Science or a related discipline *Professional certifications (egMCSE) is a plus *Holds ITIL qualification or can demonstrate understanding of ITIL principles *Excellent time management skills *Excellent problem-solving aptitude Teamwork, trust and support are important to the IT team and the company as a whole TLP Consultancy Ltd is acting as an Employment Agency in relation to this vacancy.
Salary £45,000 - £60,000 We're looking for a DevOps engineers to join our Which? Technology team on a permanent, full-time basis. Despite the current circumstances we are still actively recruiting for roles. In compliance with UK Government advice relating to COVID-19, this role may initially be remotely based in line with the rest of our workforce and we will supply you with the tools and technologies to enable you to work in this way. During this phase, interviews will likely be conducted over video conferencing technology, e.g. Google Hangouts or similar. It's a pivotal time for Technology at Which? as we drive forward our ambitious transformation programme, putting users at the heart of every product we create, evolving our technologies to deliver best in class user experiences. Over the next twelve months we will be developing both our commercial and advocacy product offering, trialling new ways of working, driving innovation and enabling the teams we work with, both supporting existing systems and in the provision of new ones. What you'll be doing As a DevOps Engineer, you will work across a number of Which?'s key systems, using modern DevOps techniques across the full infrastructure development lifecycle. This will be utilising mainly CircleCI, Docker, Git, Terraform, Python, Bash and AWS, including EC2, Elastic Beanstalk, RDS, Route53, ElastiCache, API Gateway, Lambda, VPC, Elasticsearch, WAF and CloudFront etc. The application technology stack is also fairly diverse and includes Ruby, Python, PHP, Java, NodeJS, Redis, Postgres and MySQL. We work on a varied selection of projects with numerous teams across the business, using mainly Scrum within the Scaled Agile (SAFe) framework. You will be joining a fun and supportive team, and sharing knowledge and collaboration are core team values. We will expect you to contribute your own ideas and expertise at all stages and hope that you will be able to work with us to shape our DevOps processes and drive improvement. We are big on investing in, and developing, our employees so will work with you to develop your skills so that you can excel in your role. What we'll need from you Although ideally, we are looking for candidates that have prior experience working as a DevOps Engineer we will also consider exceptional candidates that are able to demonstrate a real ambition to progress, and have proven success in a development or operations role that are considering transitioning to their first DevOps role. We ideally want someone who really loves technology and has a real interest in following DevOps trends and new practices. You will definitely need to have prior experience of AWS and Docker and a solid knowledge of Terraform would also be desirable. An in-depth understanding of the HTTP protocol and a background in building high-availability distributed systems with horizontal scalability would also be beneficial. What we'll offer you We believe in getting the best out of people, and our refurbished modern working environment is relaxed and friendly, including a subsidised canteen with access to its own roof terrace. There are excellent benefits including 28 days annual leave, private healthcare, an excellent pension scheme and the usuals like flexible working, Cycle to Work, Season Ticket Loan and Childcare Vouchers etc. We even have a private section of Regent's Park which is handy for hot summers and team building events! An AWS certification sponsorship scheme will be available to all DevOps employees should you want to become a qualified engineer or architect. This is an ideal role for somebody who wants to move up and progress their career to the next level within the DevOps field. It's a great time to join as we have just launched our new values! Click here to find out what we feel reflects what we do and how we work. To find out more about this role click on the link to view the job description. At Which? we value diversity and we're committed to creating an inclusive culture where everyone is able to be themselves and to reach their full potential. We want to receive applications from all regardless of age, gender identity, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race or ethnic origin, sex, sexual orientation, transgender status, social economic background etc. We believe that a diverse workforce helps us to understand and create a positive impact for consumers. We want to ensure that everybody can apply and be part of our recruitment processes, and therefore when required we make reasonable adjustments to accommodate our candidates. An AWS certification sponsorship scheme will be available to all DevOps employees should you want to become a qualified engineer or architect. This is an ideal role for somebody who wants to move up and progress their career to the next level within the Devops field. We're committed to making sure our application process is accessible to everyone who would like to apply for any of our vacancies! Please reach out to if you need us to provide an alternative application method to support your accessibility needs.
23/09/2022
Full time
Salary £45,000 - £60,000 We're looking for a DevOps engineers to join our Which? Technology team on a permanent, full-time basis. Despite the current circumstances we are still actively recruiting for roles. In compliance with UK Government advice relating to COVID-19, this role may initially be remotely based in line with the rest of our workforce and we will supply you with the tools and technologies to enable you to work in this way. During this phase, interviews will likely be conducted over video conferencing technology, e.g. Google Hangouts or similar. It's a pivotal time for Technology at Which? as we drive forward our ambitious transformation programme, putting users at the heart of every product we create, evolving our technologies to deliver best in class user experiences. Over the next twelve months we will be developing both our commercial and advocacy product offering, trialling new ways of working, driving innovation and enabling the teams we work with, both supporting existing systems and in the provision of new ones. What you'll be doing As a DevOps Engineer, you will work across a number of Which?'s key systems, using modern DevOps techniques across the full infrastructure development lifecycle. This will be utilising mainly CircleCI, Docker, Git, Terraform, Python, Bash and AWS, including EC2, Elastic Beanstalk, RDS, Route53, ElastiCache, API Gateway, Lambda, VPC, Elasticsearch, WAF and CloudFront etc. The application technology stack is also fairly diverse and includes Ruby, Python, PHP, Java, NodeJS, Redis, Postgres and MySQL. We work on a varied selection of projects with numerous teams across the business, using mainly Scrum within the Scaled Agile (SAFe) framework. You will be joining a fun and supportive team, and sharing knowledge and collaboration are core team values. We will expect you to contribute your own ideas and expertise at all stages and hope that you will be able to work with us to shape our DevOps processes and drive improvement. We are big on investing in, and developing, our employees so will work with you to develop your skills so that you can excel in your role. What we'll need from you Although ideally, we are looking for candidates that have prior experience working as a DevOps Engineer we will also consider exceptional candidates that are able to demonstrate a real ambition to progress, and have proven success in a development or operations role that are considering transitioning to their first DevOps role. We ideally want someone who really loves technology and has a real interest in following DevOps trends and new practices. You will definitely need to have prior experience of AWS and Docker and a solid knowledge of Terraform would also be desirable. An in-depth understanding of the HTTP protocol and a background in building high-availability distributed systems with horizontal scalability would also be beneficial. What we'll offer you We believe in getting the best out of people, and our refurbished modern working environment is relaxed and friendly, including a subsidised canteen with access to its own roof terrace. There are excellent benefits including 28 days annual leave, private healthcare, an excellent pension scheme and the usuals like flexible working, Cycle to Work, Season Ticket Loan and Childcare Vouchers etc. We even have a private section of Regent's Park which is handy for hot summers and team building events! An AWS certification sponsorship scheme will be available to all DevOps employees should you want to become a qualified engineer or architect. This is an ideal role for somebody who wants to move up and progress their career to the next level within the DevOps field. It's a great time to join as we have just launched our new values! Click here to find out what we feel reflects what we do and how we work. To find out more about this role click on the link to view the job description. At Which? we value diversity and we're committed to creating an inclusive culture where everyone is able to be themselves and to reach their full potential. We want to receive applications from all regardless of age, gender identity, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race or ethnic origin, sex, sexual orientation, transgender status, social economic background etc. We believe that a diverse workforce helps us to understand and create a positive impact for consumers. We want to ensure that everybody can apply and be part of our recruitment processes, and therefore when required we make reasonable adjustments to accommodate our candidates. An AWS certification sponsorship scheme will be available to all DevOps employees should you want to become a qualified engineer or architect. This is an ideal role for somebody who wants to move up and progress their career to the next level within the Devops field. We're committed to making sure our application process is accessible to everyone who would like to apply for any of our vacancies! Please reach out to if you need us to provide an alternative application method to support your accessibility needs.
SC Cleared AWS DevOps Engineer | Fully Remote | 6-12 months | INSIDE IR35 Jefferson Frank are proud to be continuously supporting an IT Consultancy who are in pursuit of an SC Cleared AWS DevOps Engineer. The consultancy are working for a high-profile client, analysing their existing processes, identifying and implementing opportunities to optimise these processes, and developing solutions to deliver service improvements to them. In this role, you will be working on a Linux based environment, collaborating with our team to review specifications and then use these agreed specifications to create infrastructure or scripts on AWS using the right standards and tools such as Terraform or CloudFormation. You will implement and manage continuous delivery pipelines on AWS to ensure the team can deliver code frequently whilst maintaining quality. NON NEOGITABLES: Must have an active Security Clearance Key Responsibilities: * Engaging in and improve the whole life cycle of services, from inception and design, through deployment, operation, and refinement utilising platforms such as Docker and Kubernetes * Implementing systems that are highly available, scalable, and self-healing on the AWS platform * Supporting development teams with build & deployment best practices eg branching strategy, testing methodology, CI/CD and pipelines * Designing, managing and maintaining tools to automate operational processes * Implementing and automating security controls, governance processes, and compliance validation * Defining and deploying monitoring, metrics, and logging systems on AWS using AWS native services and/or the ELK stack * Supporting the automation of test cases and embedding these within delivery pipelines to ensure code remains robust. Requirements: * Proven experience of working on relevant system administration and/or DevOps projects * Hands-on experience with AWS services including VPCs, ELBs, Route 53, RDS, Cloudwatch, IAM, EC2, Lambda, etc. * Experience of working with the command line in Linux, creating Bash scripts * Experienced with configuration and management of version control software * Experienced of amending and writing Infrastructure as code templates, using Terraform or CloudFormation * Experience with containerisation and orchestration, using tools such as Docker and Kubernetes * Excellent ability to debug and optimise code and automate routine tasks * Solid Linux and/or Windows system administration experience * Networking experience, CIDR, TCP/UDP, IP, tcpdump * Software engineering skills (such as Git, Bash, Python, Go, Java, Ruby) * Experience with the ELK stack, capable of configuring a greenfield implementation for clients * Experience of working within large, complex and geographically dispersed programmes If you have the required skills and experience and would like to know further information then please apply with your CV at first instance.
23/09/2022
Contractor
SC Cleared AWS DevOps Engineer | Fully Remote | 6-12 months | INSIDE IR35 Jefferson Frank are proud to be continuously supporting an IT Consultancy who are in pursuit of an SC Cleared AWS DevOps Engineer. The consultancy are working for a high-profile client, analysing their existing processes, identifying and implementing opportunities to optimise these processes, and developing solutions to deliver service improvements to them. In this role, you will be working on a Linux based environment, collaborating with our team to review specifications and then use these agreed specifications to create infrastructure or scripts on AWS using the right standards and tools such as Terraform or CloudFormation. You will implement and manage continuous delivery pipelines on AWS to ensure the team can deliver code frequently whilst maintaining quality. NON NEOGITABLES: Must have an active Security Clearance Key Responsibilities: * Engaging in and improve the whole life cycle of services, from inception and design, through deployment, operation, and refinement utilising platforms such as Docker and Kubernetes * Implementing systems that are highly available, scalable, and self-healing on the AWS platform * Supporting development teams with build & deployment best practices eg branching strategy, testing methodology, CI/CD and pipelines * Designing, managing and maintaining tools to automate operational processes * Implementing and automating security controls, governance processes, and compliance validation * Defining and deploying monitoring, metrics, and logging systems on AWS using AWS native services and/or the ELK stack * Supporting the automation of test cases and embedding these within delivery pipelines to ensure code remains robust. Requirements: * Proven experience of working on relevant system administration and/or DevOps projects * Hands-on experience with AWS services including VPCs, ELBs, Route 53, RDS, Cloudwatch, IAM, EC2, Lambda, etc. * Experience of working with the command line in Linux, creating Bash scripts * Experienced with configuration and management of version control software * Experienced of amending and writing Infrastructure as code templates, using Terraform or CloudFormation * Experience with containerisation and orchestration, using tools such as Docker and Kubernetes * Excellent ability to debug and optimise code and automate routine tasks * Solid Linux and/or Windows system administration experience * Networking experience, CIDR, TCP/UDP, IP, tcpdump * Software engineering skills (such as Git, Bash, Python, Go, Java, Ruby) * Experience with the ELK stack, capable of configuring a greenfield implementation for clients * Experience of working within large, complex and geographically dispersed programmes If you have the required skills and experience and would like to know further information then please apply with your CV at first instance.
Senior IT Security Engineer Change & Transformation Permanent - UK Remote £52-60K + Bonus + Benefits The Atlas Recruitment Group are currently searching for a Senior IT Security Engineer to join a Change & Transformation organisation on a remote working, permanent basis. You will be joining the organisation during a key period of growth and development as they continue to drive their operation towards becoming one of the top IT consulting partners across the UK. They are a Microsoft Gold Partner and specialise in providing Cloud Transformation services to the public and private sector, servicing back-office functions. They are currently building out their Security function and are looking for professionals with a track record of securing technical environments and ensuring their resiliency at Enterprise level. Within the role, you will be responsible for looking after any incidents that come into the team and taking a lead on project deliverables. Key Responsibilities: Monitoring the application and compliance of security operation procedures, and reports on non-compliance Draft and maintain policy, standards, procedures and documentation for security administration, taking account of current best practice, legislation and regulation Advise on and assist with the assessment of the potential impact on existing access security mechanisms of specific planned technical changes Own and facilitate the evaluation, testing and implementation of such changes Ensure that any system changes required to maintain security are implemented, including monitoring of changes carried out by others Bring any potential breaches in Security to the attention of management Use network management system software and appropriate analysis equipment to collect routine network load statistics Investigate and diagnose complex high impact network problems, working with users, other staff and suppliers as necessary Develop standards, procedures and tools, and carry out large scale high impact tasks associated with the planning, installation, upgrade, operation, control and maintenance of security systems and services Required Knowledge/Experience: Remote Access Solutions including IP-SEC VPN's Firewall Architecture, support and management Network Security Desing Protocols Email and internet filtering solutions i.e. ForcePoint, Mimecast etc Enterprise Anti-Virus Solutions
05/02/2022
Full time
Senior IT Security Engineer Change & Transformation Permanent - UK Remote £52-60K + Bonus + Benefits The Atlas Recruitment Group are currently searching for a Senior IT Security Engineer to join a Change & Transformation organisation on a remote working, permanent basis. You will be joining the organisation during a key period of growth and development as they continue to drive their operation towards becoming one of the top IT consulting partners across the UK. They are a Microsoft Gold Partner and specialise in providing Cloud Transformation services to the public and private sector, servicing back-office functions. They are currently building out their Security function and are looking for professionals with a track record of securing technical environments and ensuring their resiliency at Enterprise level. Within the role, you will be responsible for looking after any incidents that come into the team and taking a lead on project deliverables. Key Responsibilities: Monitoring the application and compliance of security operation procedures, and reports on non-compliance Draft and maintain policy, standards, procedures and documentation for security administration, taking account of current best practice, legislation and regulation Advise on and assist with the assessment of the potential impact on existing access security mechanisms of specific planned technical changes Own and facilitate the evaluation, testing and implementation of such changes Ensure that any system changes required to maintain security are implemented, including monitoring of changes carried out by others Bring any potential breaches in Security to the attention of management Use network management system software and appropriate analysis equipment to collect routine network load statistics Investigate and diagnose complex high impact network problems, working with users, other staff and suppliers as necessary Develop standards, procedures and tools, and carry out large scale high impact tasks associated with the planning, installation, upgrade, operation, control and maintenance of security systems and services Required Knowledge/Experience: Remote Access Solutions including IP-SEC VPN's Firewall Architecture, support and management Network Security Desing Protocols Email and internet filtering solutions i.e. ForcePoint, Mimecast etc Enterprise Anti-Virus Solutions
