Project description hands-on technical leader responsible for designing, optimizing, and productizing high-performance computer vision and AI pipelines for consumer devices. This role ensures real-time performance, power efficiency, and production robustness across embedded platforms. Responsibilities Design and implement advanced computer vision and image processing pipelines optimized for real-time consumer devices. Collaborate with ISP, sensor, and tuning teams to optimize image quality for downstream AI and UX performance. Develop and deploy ML models for visual recognition, enhancement, tracking, or scene understanding. Optimize ML models for edge deployment (quantization, pruning, distillation, hardware aware tuning). Implement performance critical algorithms in modern C++ for embedded platforms. Optimize for latency, power consumption, memory footprint, and thermal constraints. Integrate inference engines (TFLite, TensorRT, ONNX Runtime, etc.) on target SoCs. Work closely with Android/Linux platform teams to integrate camera and AI pipelines. Define and track KPIs: FPS, power usage, memory, startup time, and accuracy. Profile and optimize performance across CPU/GPU/NPU/DSP. Drive debugging of complex system level issues in production builds. Ensure robust unit testing and contribute to automated validation pipelines. Mentor engineers and review architecture/design proposals. Support product bring up and mass production readiness. Skills Must have Bachelor's or Master's degree in Computer Science, Electrical Engineering, or related field. 7-10+ years of experience in computer vision/image processing. Proven experience shipping at least one consumer product with embedded vision/AI. Strong C++ expertise (C+/17/20), including performance optimization. Strong experience with OpenCV and ML frameworks (PyTorch, TensorFlow, ONNX). Experience deploying ML models on embedded/edge devices. Experience with model optimization (quantization, pruning). Strong understanding of 2D/3D geometry and linear algebra. Experience working on embedded Linux or Android systems. Strong debugging and performance profiling skills. Experience optimizing for power and thermal constraints. Nice to have Experience with mobile SoCs (Qualcomm, MediaTek, Exynos, etc.). Experience with CUDA / OpenCL / Vulkan / OpenGL ES / SIMD. Experience with camera calibration and ISP interaction. Experience building for Android Camera HAL or Yocto based systems. Experience with AR, computational photography, or video processing. Experience with multi camera systems. Exposure to production validation and manufacturing constraints.
07/05/2026
Full time
Project description hands-on technical leader responsible for designing, optimizing, and productizing high-performance computer vision and AI pipelines for consumer devices. This role ensures real-time performance, power efficiency, and production robustness across embedded platforms. Responsibilities Design and implement advanced computer vision and image processing pipelines optimized for real-time consumer devices. Collaborate with ISP, sensor, and tuning teams to optimize image quality for downstream AI and UX performance. Develop and deploy ML models for visual recognition, enhancement, tracking, or scene understanding. Optimize ML models for edge deployment (quantization, pruning, distillation, hardware aware tuning). Implement performance critical algorithms in modern C++ for embedded platforms. Optimize for latency, power consumption, memory footprint, and thermal constraints. Integrate inference engines (TFLite, TensorRT, ONNX Runtime, etc.) on target SoCs. Work closely with Android/Linux platform teams to integrate camera and AI pipelines. Define and track KPIs: FPS, power usage, memory, startup time, and accuracy. Profile and optimize performance across CPU/GPU/NPU/DSP. Drive debugging of complex system level issues in production builds. Ensure robust unit testing and contribute to automated validation pipelines. Mentor engineers and review architecture/design proposals. Support product bring up and mass production readiness. Skills Must have Bachelor's or Master's degree in Computer Science, Electrical Engineering, or related field. 7-10+ years of experience in computer vision/image processing. Proven experience shipping at least one consumer product with embedded vision/AI. Strong C++ expertise (C+/17/20), including performance optimization. Strong experience with OpenCV and ML frameworks (PyTorch, TensorFlow, ONNX). Experience deploying ML models on embedded/edge devices. Experience with model optimization (quantization, pruning). Strong understanding of 2D/3D geometry and linear algebra. Experience working on embedded Linux or Android systems. Strong debugging and performance profiling skills. Experience optimizing for power and thermal constraints. Nice to have Experience with mobile SoCs (Qualcomm, MediaTek, Exynos, etc.). Experience with CUDA / OpenCL / Vulkan / OpenGL ES / SIMD. Experience with camera calibration and ISP interaction. Experience building for Android Camera HAL or Yocto based systems. Experience with AR, computational photography, or video processing. Experience with multi camera systems. Exposure to production validation and manufacturing constraints.
IT Support Engineer Application Deadline: 9 June 2026 Department: Support Services Employment Type: Permanent Location: Tilbury 1 Description As an IT Support Engineer at Seras, you'll be based at our Tilbury site, delivering 1st to 3rd line IT support with a strong emphasis on face to face support for the local business, while also supporting our wider national organisation. The role blends hands on technical support with project work, covering the maintenance and improvement of existing systems, resolution of complex technical issues, and the delivery of change to future proof our IT services. Occasional travel to other Seras sites will be required. Key Responsibilities Provide 1st, 2nd and 3rd line IT support, resolving end user, system, and infrastructure issues Act as the senior technical escalation point for complex and high priority incidents Act as the initial point of contact in the absence of the IT Manager Configure, deploy, and support servers, networks, end user devices, and IT peripherals (including laptops, mobiles, printers, scanners, and UPS) Monitor and manage IT systems to ensure optimal performance, availability, and uptime, working with suppliers where required Take ownership of service desk tickets and assigned projects, delivering within agreed SLAs, time, cost, and quality targets Collaborate with internal teams and external partners on support activities and project delivery Maintain a strong focus on cyber security, proactively protecting systems and assisting with Cyber Essentials / ISO accreditation Drive continuous improvement, identifying opportunities to enhance IT services, systems, and processes Support and optimise the organisation's cloud first Microsoft environment, including Microsoft 365, Power Platform, Forms, and automation Create and maintain technical documentation, solutions, and knowledge bases for IT staff and end users Mentor and upskill members of the IT team, promoting best practice and technical consistency Skills, Knowledge and Expertise Essential: ITIL qualification or strong working knowledge of ITIL principles Strong experience providing 1st-3rd line support Strong networking knowledge, including troubleshooting and configuration of LAN, WAN and wireless networks (Cisco experience preferred) Strong working understanding of Microsoft Azure services Experience working in a cloud first Microsoft 365 environment Experience leading a service team to deliver high quality end user support Desirable: Experience leading and managing IT projects from initiation through delivery, with clear accountability for meeting agreed SLAs Experience working in a fast paced, ticket driven service desk environmentGeneral understanding of Power Platform- with experience creating, troubleshooting and maintaining Power Automate flows. Benefits Health cash plan & virtual GP access Pension scheme & life assurance Employee referral scheme High street discounts Driver representatives & employee forum Personal development opportunities Employee Assistance Programme Free eye tests
07/05/2026
Full time
IT Support Engineer Application Deadline: 9 June 2026 Department: Support Services Employment Type: Permanent Location: Tilbury 1 Description As an IT Support Engineer at Seras, you'll be based at our Tilbury site, delivering 1st to 3rd line IT support with a strong emphasis on face to face support for the local business, while also supporting our wider national organisation. The role blends hands on technical support with project work, covering the maintenance and improvement of existing systems, resolution of complex technical issues, and the delivery of change to future proof our IT services. Occasional travel to other Seras sites will be required. Key Responsibilities Provide 1st, 2nd and 3rd line IT support, resolving end user, system, and infrastructure issues Act as the senior technical escalation point for complex and high priority incidents Act as the initial point of contact in the absence of the IT Manager Configure, deploy, and support servers, networks, end user devices, and IT peripherals (including laptops, mobiles, printers, scanners, and UPS) Monitor and manage IT systems to ensure optimal performance, availability, and uptime, working with suppliers where required Take ownership of service desk tickets and assigned projects, delivering within agreed SLAs, time, cost, and quality targets Collaborate with internal teams and external partners on support activities and project delivery Maintain a strong focus on cyber security, proactively protecting systems and assisting with Cyber Essentials / ISO accreditation Drive continuous improvement, identifying opportunities to enhance IT services, systems, and processes Support and optimise the organisation's cloud first Microsoft environment, including Microsoft 365, Power Platform, Forms, and automation Create and maintain technical documentation, solutions, and knowledge bases for IT staff and end users Mentor and upskill members of the IT team, promoting best practice and technical consistency Skills, Knowledge and Expertise Essential: ITIL qualification or strong working knowledge of ITIL principles Strong experience providing 1st-3rd line support Strong networking knowledge, including troubleshooting and configuration of LAN, WAN and wireless networks (Cisco experience preferred) Strong working understanding of Microsoft Azure services Experience working in a cloud first Microsoft 365 environment Experience leading a service team to deliver high quality end user support Desirable: Experience leading and managing IT projects from initiation through delivery, with clear accountability for meeting agreed SLAs Experience working in a fast paced, ticket driven service desk environmentGeneral understanding of Power Platform- with experience creating, troubleshooting and maintaining Power Automate flows. Benefits Health cash plan & virtual GP access Pension scheme & life assurance Employee referral scheme High street discounts Driver representatives & employee forum Personal development opportunities Employee Assistance Programme Free eye tests
Join a leading independent technology and services provider as a technician 3 Job Overview: We are seeking an experienced Tech 3/Senior Deskside Support Engineer to work on-site as part of a collaborative support team in Bristol. The successful candidate will provide high-quality desk side support, handling incidents and service requests in a Wintel environment, with a strong focus on end-user satisfaction and SLA adherence.As a lead engineer, you will also be responsible for guiding and supporting junior team members, ensuring tickets are updated accurately and processes are followed, while working closely with a remote Team Leader. Location: 3 Golf Course Lane, Bristol Daily Rate: £19.85/hr - PAYE, £25.75/hr - UMB Contract Length: 10th May 2026 till 31st December 2026 Key Responsibilities Provide desk-side support for incidents and requests at the Bristol site Support and troubleshoot Windows 10/11, Microsoft Office, and Wintel environments Diagnose and resolve hardware break/fix issues on HP laptops and desktops Support mobile technologies, including Apple (iOS) and Android devices Provide user support for Skype and related collaboration tools Act as a lead engineer, supporting and guiding the on-site team Ensure all tickets are updated accurately and resolved within SLA Follow, maintain, and update IT processes and procedures as required. Identify opportunities for continuous improvement to enhance customer experience Contribute to the creation and maintenance of knowledge base articles and documentation Build effective relationships with colleagues, wider support teams, and business partners Work independently and unsupervised when required, using initiative and sound judgement Key Requirements Proven experience in Senior Deskside/Tech 3/On-site IT Support roles Strong experience handling Incidents & Service Requests in an ITSM environment Excellent knowledge of Microsoft Windows 10/11 and MS Office Suite Hands-on experience with desktop & laptop build, configuration, and troubleshooting Experience supporting HP hardware in a corporate environment Knowledge of mobile device support (Apple iOS and Android) Strong understanding of ITIL-aligned processes and SLA management Excellent problem-solving skills with strong attention to detail Confident communicator with the ability to explain technical concepts to non-technical users How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
06/05/2026
Contractor
Join a leading independent technology and services provider as a technician 3 Job Overview: We are seeking an experienced Tech 3/Senior Deskside Support Engineer to work on-site as part of a collaborative support team in Bristol. The successful candidate will provide high-quality desk side support, handling incidents and service requests in a Wintel environment, with a strong focus on end-user satisfaction and SLA adherence.As a lead engineer, you will also be responsible for guiding and supporting junior team members, ensuring tickets are updated accurately and processes are followed, while working closely with a remote Team Leader. Location: 3 Golf Course Lane, Bristol Daily Rate: £19.85/hr - PAYE, £25.75/hr - UMB Contract Length: 10th May 2026 till 31st December 2026 Key Responsibilities Provide desk-side support for incidents and requests at the Bristol site Support and troubleshoot Windows 10/11, Microsoft Office, and Wintel environments Diagnose and resolve hardware break/fix issues on HP laptops and desktops Support mobile technologies, including Apple (iOS) and Android devices Provide user support for Skype and related collaboration tools Act as a lead engineer, supporting and guiding the on-site team Ensure all tickets are updated accurately and resolved within SLA Follow, maintain, and update IT processes and procedures as required. Identify opportunities for continuous improvement to enhance customer experience Contribute to the creation and maintenance of knowledge base articles and documentation Build effective relationships with colleagues, wider support teams, and business partners Work independently and unsupervised when required, using initiative and sound judgement Key Requirements Proven experience in Senior Deskside/Tech 3/On-site IT Support roles Strong experience handling Incidents & Service Requests in an ITSM environment Excellent knowledge of Microsoft Windows 10/11 and MS Office Suite Hands-on experience with desktop & laptop build, configuration, and troubleshooting Experience supporting HP hardware in a corporate environment Knowledge of mobile device support (Apple iOS and Android) Strong understanding of ITIL-aligned processes and SLA management Excellent problem-solving skills with strong attention to detail Confident communicator with the ability to explain technical concepts to non-technical users How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Locations: Guildford, Surrey, United Kingdom Worker Type: Regular Employee Studio/Department: CT - Frostbite Work Model: Hybrid Description & Requirements Frostbite is EA's proprietary game engine. Its versatile tools and cutting edge technology power creation on some of the world's most iconic games, including titles from EA SPORTS and Battlefield. By joining Frostbite, you'll be at the forefront of game engine innovation, collaborating with top tier developers to push the boundaries of interactive realism and immersive gameplay. We are looking for a Senior Software Engineer with expertise in software optimization for gaming consoles and CPU/GPU architectures to join our Machine Learning team. You'll report to a Leader of Engine Development and collaborate with both game and central technology engineers and researchers to bring ML models into the hands of our players by deploying them directly into EA's games. Responsibilities: Design, build, and maintain robust end to end solutions for running machine learning models efficiently on a variety of devices. Partner with ML experts across EA to help adopt and scale new models and architectures optimized for on device performance. Integrate ML solutions into our proprietary tools and game runtime environments on consoles, PCs, and mobile devices. Write clean, well documented, and well tested code that integrates smoothly with existing systems. Keep up to date with the latest advancements in Deep Learning, Reinforcement Learning, Generative AI, and related fields, through continuous learning and by attending internal and external conferences. Be an enthusiastic contributor to Frostbite's and EA's ML/AI communities - sharing your knowledge, collaborating with partners, and mentoring teammates along the way. Qualifications: 7+ years of hands on software engineering experience with C++, including expertise in multithreading and low level/near hardware optimizations. Good knowledge of GPU programming. Proficient in debugging, profiling, and optimizing real time software. Solid understanding and practice of software engineering fundamentals, such as version control, code reviews, documentation, automated testing, coding standards, CI/CD, issue tracking, and Agile. BSc or MSc degree in Computer Science, Engineering, Mathematics, or equivalent professional experience. Experience collaborating and sharing updates with developers and partners, including remote and asynchronous teams across different time zones. Nice to have: Experience with implementing software tools to optimize code. Knowledge of ML frameworks such as PyTorch or TensorFlow. Knowledge of the ONNX format. Experience building, debugging, and shipping end to end ML systems in real world production environments. We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do. Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.
06/05/2026
Full time
Locations: Guildford, Surrey, United Kingdom Worker Type: Regular Employee Studio/Department: CT - Frostbite Work Model: Hybrid Description & Requirements Frostbite is EA's proprietary game engine. Its versatile tools and cutting edge technology power creation on some of the world's most iconic games, including titles from EA SPORTS and Battlefield. By joining Frostbite, you'll be at the forefront of game engine innovation, collaborating with top tier developers to push the boundaries of interactive realism and immersive gameplay. We are looking for a Senior Software Engineer with expertise in software optimization for gaming consoles and CPU/GPU architectures to join our Machine Learning team. You'll report to a Leader of Engine Development and collaborate with both game and central technology engineers and researchers to bring ML models into the hands of our players by deploying them directly into EA's games. Responsibilities: Design, build, and maintain robust end to end solutions for running machine learning models efficiently on a variety of devices. Partner with ML experts across EA to help adopt and scale new models and architectures optimized for on device performance. Integrate ML solutions into our proprietary tools and game runtime environments on consoles, PCs, and mobile devices. Write clean, well documented, and well tested code that integrates smoothly with existing systems. Keep up to date with the latest advancements in Deep Learning, Reinforcement Learning, Generative AI, and related fields, through continuous learning and by attending internal and external conferences. Be an enthusiastic contributor to Frostbite's and EA's ML/AI communities - sharing your knowledge, collaborating with partners, and mentoring teammates along the way. Qualifications: 7+ years of hands on software engineering experience with C++, including expertise in multithreading and low level/near hardware optimizations. Good knowledge of GPU programming. Proficient in debugging, profiling, and optimizing real time software. Solid understanding and practice of software engineering fundamentals, such as version control, code reviews, documentation, automated testing, coding standards, CI/CD, issue tracking, and Agile. BSc or MSc degree in Computer Science, Engineering, Mathematics, or equivalent professional experience. Experience collaborating and sharing updates with developers and partners, including remote and asynchronous teams across different time zones. Nice to have: Experience with implementing software tools to optimize code. Knowledge of ML frameworks such as PyTorch or TensorFlow. Knowledge of the ONNX format. Experience building, debugging, and shipping end to end ML systems in real world production environments. We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do. Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.
This cookie notice applies to the Workday Careers website A cookie are widely used for website's functionality, or to make it operate more efficiently, as well as to provide information to the owners of the site. We use re-targeting (which is a cookie-based technology) that uses simple Javascript code to anonymously 'follow' our audience all over the Web. We use this technology to target individuals for advertising campaigns.To understand how the FCA collects and processes personal data please refer to the .have been set, visit or .To find information relating to other browsers, visit the browser developer's website.To opt out of being tracked by Google Analytics across all websites, visit . Banner .We use re-targeting (which is a cookie-based technology) that uses simple Javascript code to anonymously 'follow' our audience all over the Web.# Accessibility Statement This accessibility statement applies to content published on thedomain and its sub-domains. It does not apply to content on or other domains.This website is run by the Financial Conduct Authority. We are committed to inclusive design and ensuring that our web content is accessible to all.For example, that means you should be able to: zoom in up to 300% without the text spilling off the screen navigate most of the website using just a keyboard navigate most of the website using speech recognition software listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)We've also ensured that the text is clear and easy to understand. has advice on making your device easier to use if you have a disability. How accessible this website is We know some parts of this website are not fully accessible: Checkboxes are not accessible using standard voice commands. Some radio buttons are not given group titles when tabbing to them using a screen reader. Edit combo fields with options lists can be difficult to navigate to with voice commands when the field is completed. The programmatic labelling of edit combo fields with options lists is not clear when using a screen reader. Feedback and contact information If you need information on this website in a different format contact us and tell us: the web address (URL) of the content your name and email address the format you need - for example large print, braille or audio Reporting accessibility problems with this website We're always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we're not meeting accessibility requirements, contact us. Enforcement procedure The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you're not happy with how we respond to your complaint, . Technical information about this website's accessibility The Financial Conduct Authority is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. Compliance status This website is partially compliant with the AA standard, due to 'the non-compliances' listed below. Non-accessible content The content listed below is non-accessible for the following reasons. Non-compliance with the accessibility regulations Checkboxes are not accessible using standard voice commands such as "Click checkbox" and can only be accessed by using "Tab" commands. This fails WCAG 2.1 success criterion 1.3.1 ( Information & Relationships ). Some radio buttons are not given group titles when tabbing to them using a screen reader. This fails WCAG 2.1 success criterion 1.3.1 ( Information & Relationships ). Edit combo fields with options lists can be difficult to navigate to with voice commands when the field is completed. This fails WCAG 2.1 success criterion 1.3.1 ( Information & Relationships ). The programmatic labelling of edit combo fields with options lists is not clear when using a screen reader. This fails WCAG 2.1 success criterion 1.3.1 ( Information & Relationships ). What we're doing to improve accessibility We are actively engaging with our site developers and independent accessibility professionals to address the issues above and improve overall accessibility with the eventual goal of attaining full WCAG AA compliance. Preparation of this Accessibility Statement This statement was prepared on 22nd July 2021. It was last reviewed on 22nd July 2021.This website was last tested on 02/02/2021. Testing was carried out by Blazie Engineering using the Website Accessibility Conformance Evaluation Methodology (WCAG-EM) approach to deciding on a sample of pages to test. Job Title: Senior Business Analyst - Artificial Intelligence Division: Data, Technology and Innovation Department : Advanced Analytics & Data Science Solutions Salary: National (Edinburgh and Leeds) ranging from £53,800 to £68,000 and London from £59,200 to £73,000 per annum (salary offered will be based on skills and experience) This role is graded as: Senior Associate - Regulatory Your external recruitment contact is Benjamin via . Your internal recruitment contact is Pat via Applications must be submitted through our online portal. Applications sent via social media or email will not be accepted. About the FCA and team We regulate financial services firms in the UK, to keep financial markets fair, thriving and effective. By joining us, you'll play a key part in protecting consumers, driving economic growth, and shaping the future of UK finance services.The Data, Technology and Innovation (DTI) division enables the FCA to be a digital-first, data-led smart regulator by delivering a secure, agile, and cost-effective technology and data ecosystem that drives better decisions, transparency, and operational efficiency.Sitting within DTI, the Digital Intelligence Solutions team deliver a Digital Unified Intelligence Environment (DUIE) to surface insights for action through tools, dashboards and bespoke analysis. Role responsibilities Identify and shape high value opportunities for applying AI across the organisation, enabling smarter, more effective regulatory outcomes Facilitate structured discovery workshops with stakeholders to surface pain points, map processes and pinpoint where AI can deliver meaningful improvements Translate business challenges into clear functional and non functional requirements, working collaboratively with technical teams to design AI enabled solutions Manage and prioritise a pipeline of AI initiatives, partnering with data scientists and leadership to focus effort on the highest impact projects Contribute to the organisation's wider AI adoption strategy through insight, stakeholder engagement and evidence based recommendations Advocate best practice in business analysis, promoting consistency, quality and knowledge sharing across the department Gain experience delivering experimental and innovative projects that address real world challenges such as financial crime and consumer protection Build a distinctive skill set at the intersection of AI, data, technology and regulation within a collaborative, learning focused environment Skills required Minimum: Experience in a senior business analyst role or a comparable position such as Consultant, Solution/Service Designer or Product Owner Experience delivering projects across the full lifecycle, using both waterfall and agile methodologies Essential: Solid understanding of core Business Analysis techniques, including user journey mapping, process mapping,
05/05/2026
Full time
This cookie notice applies to the Workday Careers website A cookie are widely used for website's functionality, or to make it operate more efficiently, as well as to provide information to the owners of the site. We use re-targeting (which is a cookie-based technology) that uses simple Javascript code to anonymously 'follow' our audience all over the Web. We use this technology to target individuals for advertising campaigns.To understand how the FCA collects and processes personal data please refer to the .have been set, visit or .To find information relating to other browsers, visit the browser developer's website.To opt out of being tracked by Google Analytics across all websites, visit . Banner .We use re-targeting (which is a cookie-based technology) that uses simple Javascript code to anonymously 'follow' our audience all over the Web.# Accessibility Statement This accessibility statement applies to content published on thedomain and its sub-domains. It does not apply to content on or other domains.This website is run by the Financial Conduct Authority. We are committed to inclusive design and ensuring that our web content is accessible to all.For example, that means you should be able to: zoom in up to 300% without the text spilling off the screen navigate most of the website using just a keyboard navigate most of the website using speech recognition software listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)We've also ensured that the text is clear and easy to understand. has advice on making your device easier to use if you have a disability. How accessible this website is We know some parts of this website are not fully accessible: Checkboxes are not accessible using standard voice commands. Some radio buttons are not given group titles when tabbing to them using a screen reader. Edit combo fields with options lists can be difficult to navigate to with voice commands when the field is completed. The programmatic labelling of edit combo fields with options lists is not clear when using a screen reader. Feedback and contact information If you need information on this website in a different format contact us and tell us: the web address (URL) of the content your name and email address the format you need - for example large print, braille or audio Reporting accessibility problems with this website We're always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we're not meeting accessibility requirements, contact us. Enforcement procedure The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you're not happy with how we respond to your complaint, . Technical information about this website's accessibility The Financial Conduct Authority is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. Compliance status This website is partially compliant with the AA standard, due to 'the non-compliances' listed below. Non-accessible content The content listed below is non-accessible for the following reasons. Non-compliance with the accessibility regulations Checkboxes are not accessible using standard voice commands such as "Click checkbox" and can only be accessed by using "Tab" commands. This fails WCAG 2.1 success criterion 1.3.1 ( Information & Relationships ). Some radio buttons are not given group titles when tabbing to them using a screen reader. This fails WCAG 2.1 success criterion 1.3.1 ( Information & Relationships ). Edit combo fields with options lists can be difficult to navigate to with voice commands when the field is completed. This fails WCAG 2.1 success criterion 1.3.1 ( Information & Relationships ). The programmatic labelling of edit combo fields with options lists is not clear when using a screen reader. This fails WCAG 2.1 success criterion 1.3.1 ( Information & Relationships ). What we're doing to improve accessibility We are actively engaging with our site developers and independent accessibility professionals to address the issues above and improve overall accessibility with the eventual goal of attaining full WCAG AA compliance. Preparation of this Accessibility Statement This statement was prepared on 22nd July 2021. It was last reviewed on 22nd July 2021.This website was last tested on 02/02/2021. Testing was carried out by Blazie Engineering using the Website Accessibility Conformance Evaluation Methodology (WCAG-EM) approach to deciding on a sample of pages to test. Job Title: Senior Business Analyst - Artificial Intelligence Division: Data, Technology and Innovation Department : Advanced Analytics & Data Science Solutions Salary: National (Edinburgh and Leeds) ranging from £53,800 to £68,000 and London from £59,200 to £73,000 per annum (salary offered will be based on skills and experience) This role is graded as: Senior Associate - Regulatory Your external recruitment contact is Benjamin via . Your internal recruitment contact is Pat via Applications must be submitted through our online portal. Applications sent via social media or email will not be accepted. About the FCA and team We regulate financial services firms in the UK, to keep financial markets fair, thriving and effective. By joining us, you'll play a key part in protecting consumers, driving economic growth, and shaping the future of UK finance services.The Data, Technology and Innovation (DTI) division enables the FCA to be a digital-first, data-led smart regulator by delivering a secure, agile, and cost-effective technology and data ecosystem that drives better decisions, transparency, and operational efficiency.Sitting within DTI, the Digital Intelligence Solutions team deliver a Digital Unified Intelligence Environment (DUIE) to surface insights for action through tools, dashboards and bespoke analysis. Role responsibilities Identify and shape high value opportunities for applying AI across the organisation, enabling smarter, more effective regulatory outcomes Facilitate structured discovery workshops with stakeholders to surface pain points, map processes and pinpoint where AI can deliver meaningful improvements Translate business challenges into clear functional and non functional requirements, working collaboratively with technical teams to design AI enabled solutions Manage and prioritise a pipeline of AI initiatives, partnering with data scientists and leadership to focus effort on the highest impact projects Contribute to the organisation's wider AI adoption strategy through insight, stakeholder engagement and evidence based recommendations Advocate best practice in business analysis, promoting consistency, quality and knowledge sharing across the department Gain experience delivering experimental and innovative projects that address real world challenges such as financial crime and consumer protection Build a distinctive skill set at the intersection of AI, data, technology and regulation within a collaborative, learning focused environment Skills required Minimum: Experience in a senior business analyst role or a comparable position such as Consultant, Solution/Service Designer or Product Owner Experience delivering projects across the full lifecycle, using both waterfall and agile methodologies Essential: Solid understanding of core Business Analysis techniques, including user journey mapping, process mapping,
Any company can tell you about how they are a multi award winning, market leading business and yes, we are both of those things in the world of IoT connectivity! But we're more than that. Our mission? To make IoT management a breeze for any device, anywhere. With over 10 million IoT subscriptions active in 165 countries and direct partnerships with 50 mobile networks, we connect you to more than 750 networks worldwide, delivering unmatched value across the IoT connectivity chain. Innovation is in our DNA, and we have an insatiable hunger to 'wow'! While we may not always get it right, our drive to collaborate, innovate, and achieve top note customer satisfaction never wavers. We offer industry expertise, stellar service support, and the most flexible, resilient, and secure connectivity solutions on the market. Our expertise spans across various sectors, including industry, agriculture, healthcare, security, transport, utilities, and smart cities. IoT a fancy acronym or a secret code? The Internet of Things (IoT) is like the magical glue that keeps the world connected! From ordering your favourite takeaway to the ANPR technology that helps you find a parking spot, IoT is everywhere-even if you don't realize it. At Wireless Logic, we provide cutting edge connectivity solutions and technologies to ensure a vast array of devices stay seamlessly connected. The Role - Interstellar Squad The Interstellar Squad owns a core part of our commercial platform: the billing run- a mission critical, high volume pipeline that turns large scale usage data into timely, accurate invoices for customers worldwide. It's a technically rich domain: distributed data processing, event driven workflows, financial correctness, and operational reliability at scale. We're looking for a Staff Software Engineer to set the technical direction for Interstellar, raise the engineering bar across the squad, and guide delivery of a platform that has to stay correct, predictable and scalable as the business grows. A central part of this role is leading the gradual modernisation of a mature platform into a set of focused, TypeScript based domain services- using a strangler fig approach to extract capabilities incrementally, keeping the existing system safe and our customers unaffected while we evolve the architecture. You'll report to an Engineering Manager and partner closely with the Product Manager, Delivery Manager and engineers in the squad, as well as peer Leads across the domain. You'll have the mandate to shape how we design, build and run our systems - and the responsibility to keep the team aligned behind that direction. This role is based in the UK to work alongside the local squad and a team in Poland. You will be expected to travel to our Poland offices at least once a quarter. Key Responsibilities Set and communicate a clear technical vision for the squad's services, aligned with product and business objectives, and translate it into concrete near term work Lead the incremental decomposition of a mature platform into well bounded, TypeScript / Node domain services using a strangler fig pattern- defining seams, sequencing extractions, and protecting delivery and correctness throughout Define and uphold engineering standards for code quality, testing, observability, and operational readiness across the squad - applied consistently to both legacy and new services Own complex technical decisions end to end: articulate trade offs, choose an approach, document it, and bring the team along Drive architecture and system design for distributed, data intensive billing workflows - simplifying where we can, investing where it pays off Lead the design and implementation of SLIs and SLOs for squad-owned services (Grafana), and take ownership of their health and reliability in production Guide CI/CD and delivery practices in collaboration with the squad (GitLab), keeping cycle time short and releases safe across both old and new components Raise the bar on code review- provide thorough, growth focused feedback and coach engineers to do the same Mentor engineers at all levels, create clear growth paths and unblock them day to day; help the team build confidence in modern TypeScript/Node practices Champion AI assisted/agentic engineering (IDE agents, CLI tooling, reviews) - set norms for when and how to use it, keep humans accountable for correctness, and share practices with peer squads Partner with Product and Delivery to shape roadmaps, size work honestly and manage technical debt with intent Represent the squad in cross domain technical forums and contribute to the wider engineering direction Key Experience & Skills Required Proven experience leading the technical direction of a squad or product area, not only as an individual contributor Deep, production proven backend expertise in a modern, strongly typed stack- ideally Node.js / NestJS / TypeScript and/or PHP 8.x / Symfony Demonstrable experience modernising or decomposing a mature monolithic / legacy system into smaller services - comfortable with strangler fig, anti corruption layers, contract design, dual write / shadow strategies, and incremental cut overs Strong background in distributed systems and event driven / asynchronous processing (e.g. RabbitMQ, Kafka, SQS) Experience designing and operating data intensive, business critical services where correctness, idempotency and recoverability matter Strong command of PostgreSQL (query design, indexing, performance tuning); bonus for distributed/sharded setups (e.g. Citus) Experience owning CI/CD pipelines and release strategy in a team setting (GitLab or equivalent) Track record of defining and enforcing engineering standards- type safety, clean architecture, testing, observability Practical experience with observability and SLO driven operation of production services (metrics, tracing, logs; Grafana or similar) Strong communication and stakeholder skills: can explain trade offs to engineers, PMs and senior leadership clearly and honestly Experience mentoring engineers and developing them over time Sensible, hands on exposure to AI assisted development (e.g. Cursor, Claude Code, GitHub Copilot or similar) with a thoughtful view on where it helps, where it doesn't, and how to use it safely in a team context Preferred Experience leading a PHP TypeScript / Node transition (or equivalent cross language modernisation) Strong understanding of TypeScript at an architectural level: generics, decorators, dependency injection patterns and type system design Experience with PHP / Symfony monorepos and shared library patterns Background in billing, financial or metering/rating domains Familiarity with AWS based platforms (ECS, S3, Parameter Store, SES) Experience evolving a team from an IT delivery mindset toward a Product Operating Model Exposure to projects involving LLMs or Machine Learning in a production context What Will Make You Shine at Wireless Logic Leads with technical credibility- brings architectural confidence without becoming a bottleneck Creates clarity- turns ambiguous domain problems into simple, well structured decisions Modernises pragmatically- knows when to extract a service, when to leave it, and how to keep the lights on while the architecture evolves Executes through the team- balances writing code with enabling engineers to do their best work Manages delivery pragmatically- breaks down problems, sequences work, communicates progress and risk early Manages technical debt with intent- makes informed, defensible calls about when to refactor Partners with Product- translates business outcomes into technical plans and back again Coaches and grows people- gives direct, kind feedback and invests in the team's development Models continuous learning- including thoughtful adoption of new tooling and AI assisted workflows Why Come Work with Us? The chance to join a creative, entrepreneurial company where bold ideas are celebrated Full training, ongoing support, and the tools to help you thrive and grow in your role A company with heart - we genuinely care about our people and make sure everyone feels valued, respected, and part of the team Overview of Interview Process Tele Interview - Meet the people team Online Technical Task Behavioural Interview - Meet your hiring manager & Delivery Manager Technical Interview - Meet Engineering Manager & a peer Tech Lead How We Work We've adopted a hybrid working approach to give flexibility on where and how we work. This role is based in the UK to work alongside the local squad and a team in Poland; you'll find out more about what this means for the role during the recruitment process. You will be expected to travel to our Poland offices at least once a quarter. We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home . click apply for full job details
05/05/2026
Full time
Any company can tell you about how they are a multi award winning, market leading business and yes, we are both of those things in the world of IoT connectivity! But we're more than that. Our mission? To make IoT management a breeze for any device, anywhere. With over 10 million IoT subscriptions active in 165 countries and direct partnerships with 50 mobile networks, we connect you to more than 750 networks worldwide, delivering unmatched value across the IoT connectivity chain. Innovation is in our DNA, and we have an insatiable hunger to 'wow'! While we may not always get it right, our drive to collaborate, innovate, and achieve top note customer satisfaction never wavers. We offer industry expertise, stellar service support, and the most flexible, resilient, and secure connectivity solutions on the market. Our expertise spans across various sectors, including industry, agriculture, healthcare, security, transport, utilities, and smart cities. IoT a fancy acronym or a secret code? The Internet of Things (IoT) is like the magical glue that keeps the world connected! From ordering your favourite takeaway to the ANPR technology that helps you find a parking spot, IoT is everywhere-even if you don't realize it. At Wireless Logic, we provide cutting edge connectivity solutions and technologies to ensure a vast array of devices stay seamlessly connected. The Role - Interstellar Squad The Interstellar Squad owns a core part of our commercial platform: the billing run- a mission critical, high volume pipeline that turns large scale usage data into timely, accurate invoices for customers worldwide. It's a technically rich domain: distributed data processing, event driven workflows, financial correctness, and operational reliability at scale. We're looking for a Staff Software Engineer to set the technical direction for Interstellar, raise the engineering bar across the squad, and guide delivery of a platform that has to stay correct, predictable and scalable as the business grows. A central part of this role is leading the gradual modernisation of a mature platform into a set of focused, TypeScript based domain services- using a strangler fig approach to extract capabilities incrementally, keeping the existing system safe and our customers unaffected while we evolve the architecture. You'll report to an Engineering Manager and partner closely with the Product Manager, Delivery Manager and engineers in the squad, as well as peer Leads across the domain. You'll have the mandate to shape how we design, build and run our systems - and the responsibility to keep the team aligned behind that direction. This role is based in the UK to work alongside the local squad and a team in Poland. You will be expected to travel to our Poland offices at least once a quarter. Key Responsibilities Set and communicate a clear technical vision for the squad's services, aligned with product and business objectives, and translate it into concrete near term work Lead the incremental decomposition of a mature platform into well bounded, TypeScript / Node domain services using a strangler fig pattern- defining seams, sequencing extractions, and protecting delivery and correctness throughout Define and uphold engineering standards for code quality, testing, observability, and operational readiness across the squad - applied consistently to both legacy and new services Own complex technical decisions end to end: articulate trade offs, choose an approach, document it, and bring the team along Drive architecture and system design for distributed, data intensive billing workflows - simplifying where we can, investing where it pays off Lead the design and implementation of SLIs and SLOs for squad-owned services (Grafana), and take ownership of their health and reliability in production Guide CI/CD and delivery practices in collaboration with the squad (GitLab), keeping cycle time short and releases safe across both old and new components Raise the bar on code review- provide thorough, growth focused feedback and coach engineers to do the same Mentor engineers at all levels, create clear growth paths and unblock them day to day; help the team build confidence in modern TypeScript/Node practices Champion AI assisted/agentic engineering (IDE agents, CLI tooling, reviews) - set norms for when and how to use it, keep humans accountable for correctness, and share practices with peer squads Partner with Product and Delivery to shape roadmaps, size work honestly and manage technical debt with intent Represent the squad in cross domain technical forums and contribute to the wider engineering direction Key Experience & Skills Required Proven experience leading the technical direction of a squad or product area, not only as an individual contributor Deep, production proven backend expertise in a modern, strongly typed stack- ideally Node.js / NestJS / TypeScript and/or PHP 8.x / Symfony Demonstrable experience modernising or decomposing a mature monolithic / legacy system into smaller services - comfortable with strangler fig, anti corruption layers, contract design, dual write / shadow strategies, and incremental cut overs Strong background in distributed systems and event driven / asynchronous processing (e.g. RabbitMQ, Kafka, SQS) Experience designing and operating data intensive, business critical services where correctness, idempotency and recoverability matter Strong command of PostgreSQL (query design, indexing, performance tuning); bonus for distributed/sharded setups (e.g. Citus) Experience owning CI/CD pipelines and release strategy in a team setting (GitLab or equivalent) Track record of defining and enforcing engineering standards- type safety, clean architecture, testing, observability Practical experience with observability and SLO driven operation of production services (metrics, tracing, logs; Grafana or similar) Strong communication and stakeholder skills: can explain trade offs to engineers, PMs and senior leadership clearly and honestly Experience mentoring engineers and developing them over time Sensible, hands on exposure to AI assisted development (e.g. Cursor, Claude Code, GitHub Copilot or similar) with a thoughtful view on where it helps, where it doesn't, and how to use it safely in a team context Preferred Experience leading a PHP TypeScript / Node transition (or equivalent cross language modernisation) Strong understanding of TypeScript at an architectural level: generics, decorators, dependency injection patterns and type system design Experience with PHP / Symfony monorepos and shared library patterns Background in billing, financial or metering/rating domains Familiarity with AWS based platforms (ECS, S3, Parameter Store, SES) Experience evolving a team from an IT delivery mindset toward a Product Operating Model Exposure to projects involving LLMs or Machine Learning in a production context What Will Make You Shine at Wireless Logic Leads with technical credibility- brings architectural confidence without becoming a bottleneck Creates clarity- turns ambiguous domain problems into simple, well structured decisions Modernises pragmatically- knows when to extract a service, when to leave it, and how to keep the lights on while the architecture evolves Executes through the team- balances writing code with enabling engineers to do their best work Manages delivery pragmatically- breaks down problems, sequences work, communicates progress and risk early Manages technical debt with intent- makes informed, defensible calls about when to refactor Partners with Product- translates business outcomes into technical plans and back again Coaches and grows people- gives direct, kind feedback and invests in the team's development Models continuous learning- including thoughtful adoption of new tooling and AI assisted workflows Why Come Work with Us? The chance to join a creative, entrepreneurial company where bold ideas are celebrated Full training, ongoing support, and the tools to help you thrive and grow in your role A company with heart - we genuinely care about our people and make sure everyone feels valued, respected, and part of the team Overview of Interview Process Tele Interview - Meet the people team Online Technical Task Behavioural Interview - Meet your hiring manager & Delivery Manager Technical Interview - Meet Engineering Manager & a peer Tech Lead How We Work We've adopted a hybrid working approach to give flexibility on where and how we work. This role is based in the UK to work alongside the local squad and a team in Poland; you'll find out more about what this means for the role during the recruitment process. You will be expected to travel to our Poland offices at least once a quarter. We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home . click apply for full job details
Senior Frontend Engineer At Beyond Sports, we create cutting edge digital experiences that bring sports to life. From real time data integrations to immersive fan interfaces, our products power web and mobile applications used by teams, tournaments, and global audiences. We're looking for a Senior Frontend Engineer to take a leading role in shaping these experiences, someone who combines strong technical expertise with a collaborative mindset and a passion for innovation. What You'll Do As part of a cross functional squad, you'll work with autonomy to design, build, and deliver high quality frontend solutions. You'll play a key role in both hands on development and team leadership. Design and build scalable, maintainable frontend architecture using modern technologies Develop high quality, testable code using best practices and modern patterns Collaborate closely with engineers, designers, product managers, and external partners Take ownership of features from concept through to production Mentor and support other engineers, helping them grow and succeed Champion best practices in performance, accessibility, and developer experience Drive continuous improvement across tools, processes, and technologies Oversee releases across all environments (Dev, Test, Staging, Production) Manage dependencies and coordinate work across teams What You Bring You're a strong communicator who thrives in collaborative environments and enjoys solving complex problems at scale. Expert in: React and component based architecture TypeScript and modern JavaScript (ES6+) Semantic HTML and modern CSS Responsive design and cross browser/device testing Git and version control workflows REST and GraphQL integrations Working with third party tools (e.g. video platforms) Writing clear technical documentation Comfortable with: Package and dependency management (NPM) Build tools (e.g. Rollup, Gulp) Automated testing practices Performance optimisation techniques Accessibility standards (WCAG) SEO best practices CI/CD pipelines and deployment workflows SSO integrations (e.g. OIDC) Bonus Points Experience leading engineers or managing performance and development Involvement in technical working groups or communities Passion for sports and fan engagement technologies Why Join Beyond Sports? Work on products used by millions of sports fans globally Be part of a collaborative, forward thinking engineering culture Influence technical direction and adopt new technologies Opportunities for leadership, mentorship, and career growth Help shape the future of digital sports experiences
03/05/2026
Full time
Senior Frontend Engineer At Beyond Sports, we create cutting edge digital experiences that bring sports to life. From real time data integrations to immersive fan interfaces, our products power web and mobile applications used by teams, tournaments, and global audiences. We're looking for a Senior Frontend Engineer to take a leading role in shaping these experiences, someone who combines strong technical expertise with a collaborative mindset and a passion for innovation. What You'll Do As part of a cross functional squad, you'll work with autonomy to design, build, and deliver high quality frontend solutions. You'll play a key role in both hands on development and team leadership. Design and build scalable, maintainable frontend architecture using modern technologies Develop high quality, testable code using best practices and modern patterns Collaborate closely with engineers, designers, product managers, and external partners Take ownership of features from concept through to production Mentor and support other engineers, helping them grow and succeed Champion best practices in performance, accessibility, and developer experience Drive continuous improvement across tools, processes, and technologies Oversee releases across all environments (Dev, Test, Staging, Production) Manage dependencies and coordinate work across teams What You Bring You're a strong communicator who thrives in collaborative environments and enjoys solving complex problems at scale. Expert in: React and component based architecture TypeScript and modern JavaScript (ES6+) Semantic HTML and modern CSS Responsive design and cross browser/device testing Git and version control workflows REST and GraphQL integrations Working with third party tools (e.g. video platforms) Writing clear technical documentation Comfortable with: Package and dependency management (NPM) Build tools (e.g. Rollup, Gulp) Automated testing practices Performance optimisation techniques Accessibility standards (WCAG) SEO best practices CI/CD pipelines and deployment workflows SSO integrations (e.g. OIDC) Bonus Points Experience leading engineers or managing performance and development Involvement in technical working groups or communities Passion for sports and fan engagement technologies Why Join Beyond Sports? Work on products used by millions of sports fans globally Be part of a collaborative, forward thinking engineering culture Influence technical direction and adopt new technologies Opportunities for leadership, mentorship, and career growth Help shape the future of digital sports experiences
1st/2nd Line IT Support Engineer required by our market leading client based in Broxbourne, Hertfordshire. The successful candidate will be responsible for delivering high-quality 1st and 2nd line IT support across the organisation, ensuring users receive efficient, professional, and timely technical assistance. The role focuses on incident management, technical troubleshooting, endpoint support, and Microsoft 365 administration. The position is well suited to a hands-on IT Support Engineer who enjoys problem solving, structured fault resolution, and working within modern Microsoft technologies. Key Responsibilities Act as the first point of contact for IT support queries across the business Triage, prioritise, and resolve incidents in line with SLAs and business impact Provide 1st and 2nd line support across desktops, laptops, mobile devices, printers, and peripherals Support Microsoft 365 applications including Outlook, Teams, OneDrive, and SharePoint Manage user accounts, identity, and access via Active Directory / Entra ID, including MFA and Conditional Access Deploy and manage devices using Microsoft Intune / Endpoint Manager Support endpoint security using Microsoft Defender and ensure patch compliance Carry out joiners, movers, and leavers processes Assist with system updates, patching, and vulnerability remediation Maintain accurate IT asset records, documentation, and knowledge base articles Escalate complex issues where required while maintaining ownership through to resolution Support telecoms provisioning and user/device administration Contribute to continuous improvement of IT processes and user experience Skills & Experience Required Essential: Experience in an IT Support, Helpdesk, or Desktop Support role Strong knowledge of Windows desktop environments Experience supporting Microsoft 365 Good understanding of Active Directory / Entra ID Exposure to Microsoft Defender or similar endpoint security tools Basic networking knowledge Strong troubleshooting and customer service skills Experience supporting multi-site or remote users Desirable: Microsoft Intune / Endpoint Manager experience, Azure cloud exposure, Dynamics 365 Business Central / Power Platform, Experience with telephony or workforce management systems. What's on Offer £ p/a Excellent benefits package Modern Microsoft-first IT environment Exposure to cloud, security, and endpoint technologies Strong career progression into senior IT or infrastructure roles Supportive and collaborative IT team environment Additional Information This is a fully onsite role (5 days per week) Occasional travel to other UK sites may be required A great opportunity for a proactive IT Support Engineer looking to develop within a dynamic environment
01/05/2026
Full time
1st/2nd Line IT Support Engineer required by our market leading client based in Broxbourne, Hertfordshire. The successful candidate will be responsible for delivering high-quality 1st and 2nd line IT support across the organisation, ensuring users receive efficient, professional, and timely technical assistance. The role focuses on incident management, technical troubleshooting, endpoint support, and Microsoft 365 administration. The position is well suited to a hands-on IT Support Engineer who enjoys problem solving, structured fault resolution, and working within modern Microsoft technologies. Key Responsibilities Act as the first point of contact for IT support queries across the business Triage, prioritise, and resolve incidents in line with SLAs and business impact Provide 1st and 2nd line support across desktops, laptops, mobile devices, printers, and peripherals Support Microsoft 365 applications including Outlook, Teams, OneDrive, and SharePoint Manage user accounts, identity, and access via Active Directory / Entra ID, including MFA and Conditional Access Deploy and manage devices using Microsoft Intune / Endpoint Manager Support endpoint security using Microsoft Defender and ensure patch compliance Carry out joiners, movers, and leavers processes Assist with system updates, patching, and vulnerability remediation Maintain accurate IT asset records, documentation, and knowledge base articles Escalate complex issues where required while maintaining ownership through to resolution Support telecoms provisioning and user/device administration Contribute to continuous improvement of IT processes and user experience Skills & Experience Required Essential: Experience in an IT Support, Helpdesk, or Desktop Support role Strong knowledge of Windows desktop environments Experience supporting Microsoft 365 Good understanding of Active Directory / Entra ID Exposure to Microsoft Defender or similar endpoint security tools Basic networking knowledge Strong troubleshooting and customer service skills Experience supporting multi-site or remote users Desirable: Microsoft Intune / Endpoint Manager experience, Azure cloud exposure, Dynamics 365 Business Central / Power Platform, Experience with telephony or workforce management systems. What's on Offer £ p/a Excellent benefits package Modern Microsoft-first IT environment Exposure to cloud, security, and endpoint technologies Strong career progression into senior IT or infrastructure roles Supportive and collaborative IT team environment Additional Information This is a fully onsite role (5 days per week) Occasional travel to other UK sites may be required A great opportunity for a proactive IT Support Engineer looking to develop within a dynamic environment
Senior Information Technology Engineer £250 PD to £300 PD Inside IR35 2-month rolling contract with scope to move into permenant Our trusted client is looking for a hands-on Senior IT Support Engineer to join an internal IT team, supporting users and systems across a varied environment to provide 2nd to 3rd line support within a Microsoft environment. The Role Reporting to the IT Manager, you'll deliver 2nd line support across desktops, servers, mobile devices, applications, and cloud infrastructure (Azure). You'll manage helpdesk tickets, support site setups, maintain Active Directory, and ensure IT services run smoothly across head office and construction sites.This role is 5 days onsite in Maidstone , Kent with scope to potentially move into a permanent position. Key Responsibilities Provide 1st & 2nd line IT support and escalate to 3rd line where required Support MS 365, Exchange, Mimecast, Azure, and core IT systems Assist with site setups, networks, mobile provisioning, and documentation Ensure compliance with PCI DSS, Cyber Essentials, and GDPR Requirements Proven experience in an IT support role (preferably strong 2nd line capabilities) is a must have. Strong MS Office knowledge (Access & SharePoint desirable) Excellent communication and customer service skills Full UK driving licence and own car Right to work in the UK ASAP start, one stage interview process.
01/05/2026
Contractor
Senior Information Technology Engineer £250 PD to £300 PD Inside IR35 2-month rolling contract with scope to move into permenant Our trusted client is looking for a hands-on Senior IT Support Engineer to join an internal IT team, supporting users and systems across a varied environment to provide 2nd to 3rd line support within a Microsoft environment. The Role Reporting to the IT Manager, you'll deliver 2nd line support across desktops, servers, mobile devices, applications, and cloud infrastructure (Azure). You'll manage helpdesk tickets, support site setups, maintain Active Directory, and ensure IT services run smoothly across head office and construction sites.This role is 5 days onsite in Maidstone , Kent with scope to potentially move into a permanent position. Key Responsibilities Provide 1st & 2nd line IT support and escalate to 3rd line where required Support MS 365, Exchange, Mimecast, Azure, and core IT systems Assist with site setups, networks, mobile provisioning, and documentation Ensure compliance with PCI DSS, Cyber Essentials, and GDPR Requirements Proven experience in an IT support role (preferably strong 2nd line capabilities) is a must have. Strong MS Office knowledge (Access & SharePoint desirable) Excellent communication and customer service skills Full UK driving licence and own car Right to work in the UK ASAP start, one stage interview process.
Service Operations EUC Analyst Salary: Up to 38,000 plus other Veolia benefits Hours: 40 hours per week Location: Hybrid working 2-3 days in our Head office, Cannock, WS11 8JP When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you: Competitive salary and 15% bonus Access to our company pension scheme Discounts on everything from groceries to well-known retailers Access to a range of resources to support your physical, mental and financial health, so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a year, for you and family members in your household One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing: Working within DB&T lead on advising Senior members of DB&T on matters relating to EUC devices (laptops, Chrome devices, MACs, tablets, mobiles etc.). Be involved with EUC project delivery activities. Provide input into and help implement our strategy for EUC device health. Automate the common and complex tasking of the team where possible to improve both quality and our security posture. Through constant study and learning acquire skills, knowledge and recognisable qualifications in disciplines and technologies relevant to the post. To provide insight to other teams and departments. To provide support and resolution to our Customer's issues as raised through our incident management system (ServiceNow). As part of the wider Service Operations team assist in the management of AWS Connect and RingCentral. Ensure the deployment of Windows, Chrome devices, MAC OS patching for EUC devices. Deliver application patching with programmes of work that maintains version currency. This includes Chrome device extensions and applications. Ensure the implementation and adoption of the necessary controls to maintain the health of our assets. In a continuing programme of work remediate identified security vulnerabilities within the estate and address elements related to CyberEssentials and other certifications, audit and security requirements. For identified vulnerabilities determine activities that will prevent recurrence. Build and maintain the base build images for Windows based devices including those required for application and desktop streaming platforms (e.g. Appstream and Workspaces). Manage and control the deployment of the base images to all parties involved in the management of our assets. Conduct regular reviews of these base images, any changes or issues with interested parties and determine any corrective action as may be required. Working alongside the Asset Management team maintain our asset inventory for EUC devices. Chromebook / Chrome device administration including applications and extensions Microsoft Active Directory management, GPOs and asset removal. Work with the Asset Management team to advise on obsolescence. What we're looking for: Essential: Scripting / knowledge (PowerShell/Python/JSON/YAML or similar). Group policy administration. Microsoft Active Directory management (e.g. OU's, GPOs). Experience of working with in-house and third party technical teams to ensure appropriate solutions are identified and implemented. Good customer facing skills. Good diagnostic skills. Proven experience of continuous service improvement. Ability to work under pressure and to agreed timescales. Able to prioritise workload. Experience working across multiple technologies and platforms. Involvement in audits and certifications. Experience with Windows 11 and Office 365 Desirable: Google Administration. Practical experience of translating complex technical issues to non-technical staff within businesses and experience of participation in multidisciplinary forums. Google user administration and management. Full driving licence. Knowledge of DesktopCentral. Knowledge of ServiceNow. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
30/04/2026
Full time
Service Operations EUC Analyst Salary: Up to 38,000 plus other Veolia benefits Hours: 40 hours per week Location: Hybrid working 2-3 days in our Head office, Cannock, WS11 8JP When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you: Competitive salary and 15% bonus Access to our company pension scheme Discounts on everything from groceries to well-known retailers Access to a range of resources to support your physical, mental and financial health, so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a year, for you and family members in your household One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing: Working within DB&T lead on advising Senior members of DB&T on matters relating to EUC devices (laptops, Chrome devices, MACs, tablets, mobiles etc.). Be involved with EUC project delivery activities. Provide input into and help implement our strategy for EUC device health. Automate the common and complex tasking of the team where possible to improve both quality and our security posture. Through constant study and learning acquire skills, knowledge and recognisable qualifications in disciplines and technologies relevant to the post. To provide insight to other teams and departments. To provide support and resolution to our Customer's issues as raised through our incident management system (ServiceNow). As part of the wider Service Operations team assist in the management of AWS Connect and RingCentral. Ensure the deployment of Windows, Chrome devices, MAC OS patching for EUC devices. Deliver application patching with programmes of work that maintains version currency. This includes Chrome device extensions and applications. Ensure the implementation and adoption of the necessary controls to maintain the health of our assets. In a continuing programme of work remediate identified security vulnerabilities within the estate and address elements related to CyberEssentials and other certifications, audit and security requirements. For identified vulnerabilities determine activities that will prevent recurrence. Build and maintain the base build images for Windows based devices including those required for application and desktop streaming platforms (e.g. Appstream and Workspaces). Manage and control the deployment of the base images to all parties involved in the management of our assets. Conduct regular reviews of these base images, any changes or issues with interested parties and determine any corrective action as may be required. Working alongside the Asset Management team maintain our asset inventory for EUC devices. Chromebook / Chrome device administration including applications and extensions Microsoft Active Directory management, GPOs and asset removal. Work with the Asset Management team to advise on obsolescence. What we're looking for: Essential: Scripting / knowledge (PowerShell/Python/JSON/YAML or similar). Group policy administration. Microsoft Active Directory management (e.g. OU's, GPOs). Experience of working with in-house and third party technical teams to ensure appropriate solutions are identified and implemented. Good customer facing skills. Good diagnostic skills. Proven experience of continuous service improvement. Ability to work under pressure and to agreed timescales. Able to prioritise workload. Experience working across multiple technologies and platforms. Involvement in audits and certifications. Experience with Windows 11 and Office 365 Desirable: Google Administration. Practical experience of translating complex technical issues to non-technical staff within businesses and experience of participation in multidisciplinary forums. Google user administration and management. Full driving licence. Knowledge of DesktopCentral. Knowledge of ServiceNow. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
SRT Marine Systems plc (SRT) is a market leader in the domain of international marine surveillance technology and systems. We are a respected, established, and an ambitious multi-national company headquartered in the UK with a global customer base. The company has a worldwide impact in the marine sector by leading the next generation of maritime domain awareness technologies "MDA", products, and systems that significantly enhance security, safety, environmental protection, and sustainability. Our customers are global and range from the largest national coast guards to individual vessel owners. SRT is an exciting company where high-quality results are rewarded. We are ambitious and constantly seek to innovate in order to deliver better products and services to our customers. We strive to make SRT a rewarding and challenging place to work, where talented, hard-working individuals have the opportunity to make a real impact across the marine industry. We're seeking an experienced and versatile Senior Software Engineer - Sensors join our Edge Team. This is a rare opportunity to help define and deliver our cutting-edge Maritime Surveillance and Fisheries Monitoring solutions, working at the intersection of hardware, software, and advanced sensor technologies. About the role of Senior Software Engineer - Sensors - (not exhaustive): In the Edge Team, you'll work on the "sensors at the fringe" fixed and mobile surveillance equipment such as radars, cameras, RDF, AIS, and other specialist maritime sensors. Your mission as a Senior Software Engineer - Sensors will be to integrate, calibrate, and optimise these systems in non-production environments, building the software that makes their outputs usable for downstream systems and training our Delivery Team for field deployment. The role spans multi-domain sensor fusion, AI-assisted analysis, anomaly detection, augmented reality, autonomous sentry operation, and evidence collection. You'll work closely with colleagues across software, hardware, data science, and infrastructure to bring innovative, high-performance edge solutions to life. What You'll Be Doing - Senior Software Engineer - Sensors Design, develop, and maintain edge-sensor solutions focusing on performance, reliability, and scalability. Build test infrastructure to capture and analyse quality and performance metrics Work across the stack - UI, backend, robotics, device integrations, networking - learning new technologies as needed Collaborate with cross-functional teams to plan, build, and test complex functionality Diagnose and resolve technical issues through root cause analysis Automate SDLC processes to improve efficiency and reduce manual effort Produce and maintain technical documentation Mentor peers, contribute to code reviews, and promote collaborative working practices What You'll Bring - Senior Software Engineer - Sensors Strong engineering mindset with experience in one or more of: Microsoft .Net, GoLang, Python, C++, Rust. Broad exposure to remote sensing disciplines, including: Mathematics, physics, and geospatial mapping Working with sensor hardware and electronics Networking principles, protocols, and services Application development across embedded, desktop, and web platforms Video and radar signal processing (e.g., OpenCV) AI-based, hardware-accelerated image processing (e.g., YOLO) Familiarity with Enterprise Systems architecture Experience with version control systems (Git) and SDLC automation tools Excellent problem-solving, debugging, and collaboration skills Why Join Us? Work on mission-critical maritime surveillance systems used worldwide Be part of an ambitious, innovative, and supportive team making a direct impact on global maritime safety and sustainability Enjoy flexible hybrid working Competitive salary and benefits, including: Matched pension contributions up to 5% Private health care Development and training programmes SRT Marine Systems plc is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and welcome applications from all backgrounds.
29/04/2026
Full time
SRT Marine Systems plc (SRT) is a market leader in the domain of international marine surveillance technology and systems. We are a respected, established, and an ambitious multi-national company headquartered in the UK with a global customer base. The company has a worldwide impact in the marine sector by leading the next generation of maritime domain awareness technologies "MDA", products, and systems that significantly enhance security, safety, environmental protection, and sustainability. Our customers are global and range from the largest national coast guards to individual vessel owners. SRT is an exciting company where high-quality results are rewarded. We are ambitious and constantly seek to innovate in order to deliver better products and services to our customers. We strive to make SRT a rewarding and challenging place to work, where talented, hard-working individuals have the opportunity to make a real impact across the marine industry. We're seeking an experienced and versatile Senior Software Engineer - Sensors join our Edge Team. This is a rare opportunity to help define and deliver our cutting-edge Maritime Surveillance and Fisheries Monitoring solutions, working at the intersection of hardware, software, and advanced sensor technologies. About the role of Senior Software Engineer - Sensors - (not exhaustive): In the Edge Team, you'll work on the "sensors at the fringe" fixed and mobile surveillance equipment such as radars, cameras, RDF, AIS, and other specialist maritime sensors. Your mission as a Senior Software Engineer - Sensors will be to integrate, calibrate, and optimise these systems in non-production environments, building the software that makes their outputs usable for downstream systems and training our Delivery Team for field deployment. The role spans multi-domain sensor fusion, AI-assisted analysis, anomaly detection, augmented reality, autonomous sentry operation, and evidence collection. You'll work closely with colleagues across software, hardware, data science, and infrastructure to bring innovative, high-performance edge solutions to life. What You'll Be Doing - Senior Software Engineer - Sensors Design, develop, and maintain edge-sensor solutions focusing on performance, reliability, and scalability. Build test infrastructure to capture and analyse quality and performance metrics Work across the stack - UI, backend, robotics, device integrations, networking - learning new technologies as needed Collaborate with cross-functional teams to plan, build, and test complex functionality Diagnose and resolve technical issues through root cause analysis Automate SDLC processes to improve efficiency and reduce manual effort Produce and maintain technical documentation Mentor peers, contribute to code reviews, and promote collaborative working practices What You'll Bring - Senior Software Engineer - Sensors Strong engineering mindset with experience in one or more of: Microsoft .Net, GoLang, Python, C++, Rust. Broad exposure to remote sensing disciplines, including: Mathematics, physics, and geospatial mapping Working with sensor hardware and electronics Networking principles, protocols, and services Application development across embedded, desktop, and web platforms Video and radar signal processing (e.g., OpenCV) AI-based, hardware-accelerated image processing (e.g., YOLO) Familiarity with Enterprise Systems architecture Experience with version control systems (Git) and SDLC automation tools Excellent problem-solving, debugging, and collaboration skills Why Join Us? Work on mission-critical maritime surveillance systems used worldwide Be part of an ambitious, innovative, and supportive team making a direct impact on global maritime safety and sustainability Enjoy flexible hybrid working Competitive salary and benefits, including: Matched pension contributions up to 5% Private health care Development and training programmes SRT Marine Systems plc is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and welcome applications from all backgrounds.
SRT Marine Systems plc (SRT) is a market leader in the domain of international marine surveillance technology and systems. We are a respected, established, and an ambitious multi-national company headquartered in the UK with a global customer base. The company has a worldwide impact in the marine sector by leading the next generation of maritime domain awareness technologies "MDA", products, and systems that significantly enhance security, safety, environmental protection, and sustainability. Our customers are global and range from the largest national coast guards to individual vessel owners. SRT is an exciting company where high-quality results are rewarded. We are ambitious and constantly seek to innovate in order to deliver better products and services to our customers. We strive to make SRT a rewarding and challenging place to work, where talented, hard-working individuals have the opportunity to make a real impact across the marine industry. We're seeking an experienced and versatile Senior Sensor Engineer join our Edge Team. This is a rare opportunity to help define and deliver our cutting-edge Maritime Surveillance and Fisheries Monitoring solutions, working at the intersection of hardware, software, and advanced sensor technologies. About the role of Senior Sensor Engineer - (not exhaustive): In the Edge Team, you'll work on the "sensors at the fringe" fixed and mobile surveillance equipment such as radars, cameras, RDF, AIS, and other specialist maritime sensors. Your mission as a Senior Sensor Engineer will be to integrate, calibrate, and optimise these systems in non-production environments, building the software that makes their outputs usable for downstream systems and training our Delivery Team for fielddeployment. The role spans multi-domain sensor fusion, AI-assisted analysis, anomaly detection, augmented reality, autonomous sentry operation, and evidence collection. You'll work closely with colleagues across software, hardware, data science, and infrastructure to bring innovative, high-performance edge solutions to life. What You'll Be Doing - Senior Sensor Engineer Design, develop, and maintain edge-sensor solutions focusing on performance, reliability, and scalability. Build test infrastructure to capture and analyse quality and performance metrics Work across the stack - UI, backend, robotics, device integrations, networking - learning new technologies as needed Collaborate with cross-functional teams to plan, build, and test complex functionality Diagnose and resolve technical issues through root cause analysis Automate SDLC processes to improve efficiency and reduce manual effort Produce and maintain technical documentation Mentor peers, contribute to code reviews, and promote collaborative working practices What You'll Bring - Senior Sensor Engineer Strong engineering mindset with experience in one or more of: Microsoft .Net, GoLang, Python, C++, Rust. Broad exposure to remote sensing disciplines, including: Mathematics, physics, and geospatial mapping Working with sensor hardware and electronics Networking principles, protocols, and services Application development across embedded, desktop, and web platforms Video and radar signal processing (e.g., OpenCV) AI-based, hardware-accelerated image processing (e.g., YOLO) Familiarity with Enterprise Systems architecture Experience with version control systems (Git) and SDLC automation tools Excellent problem-solving, debugging, and collaboration skills Our Values at SRT Ambition - Aspiring to lead in maritimedomain management Innovation - Driving improvement through creativity and forward-thinking Quality - Committing to high standards in performance and reliability Responsibility - Being individually accountable and team-driven Team - Collaborating openly with colleagues, partners, and customers Why Join Us? Work on mission-critical maritime surveillance systems used worldwide Be part of an ambitious, innovative, and supportive team Make a direct impact on global maritime safety and sustainability Enjoy flexible hybrid working Competitive salary and benefits, including: Matched pension contributions up to 5% Private health care Development and training programmes SRT Marine Systems plc is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and welcome applications from all backgrounds.
10/04/2026
Full time
SRT Marine Systems plc (SRT) is a market leader in the domain of international marine surveillance technology and systems. We are a respected, established, and an ambitious multi-national company headquartered in the UK with a global customer base. The company has a worldwide impact in the marine sector by leading the next generation of maritime domain awareness technologies "MDA", products, and systems that significantly enhance security, safety, environmental protection, and sustainability. Our customers are global and range from the largest national coast guards to individual vessel owners. SRT is an exciting company where high-quality results are rewarded. We are ambitious and constantly seek to innovate in order to deliver better products and services to our customers. We strive to make SRT a rewarding and challenging place to work, where talented, hard-working individuals have the opportunity to make a real impact across the marine industry. We're seeking an experienced and versatile Senior Sensor Engineer join our Edge Team. This is a rare opportunity to help define and deliver our cutting-edge Maritime Surveillance and Fisheries Monitoring solutions, working at the intersection of hardware, software, and advanced sensor technologies. About the role of Senior Sensor Engineer - (not exhaustive): In the Edge Team, you'll work on the "sensors at the fringe" fixed and mobile surveillance equipment such as radars, cameras, RDF, AIS, and other specialist maritime sensors. Your mission as a Senior Sensor Engineer will be to integrate, calibrate, and optimise these systems in non-production environments, building the software that makes their outputs usable for downstream systems and training our Delivery Team for fielddeployment. The role spans multi-domain sensor fusion, AI-assisted analysis, anomaly detection, augmented reality, autonomous sentry operation, and evidence collection. You'll work closely with colleagues across software, hardware, data science, and infrastructure to bring innovative, high-performance edge solutions to life. What You'll Be Doing - Senior Sensor Engineer Design, develop, and maintain edge-sensor solutions focusing on performance, reliability, and scalability. Build test infrastructure to capture and analyse quality and performance metrics Work across the stack - UI, backend, robotics, device integrations, networking - learning new technologies as needed Collaborate with cross-functional teams to plan, build, and test complex functionality Diagnose and resolve technical issues through root cause analysis Automate SDLC processes to improve efficiency and reduce manual effort Produce and maintain technical documentation Mentor peers, contribute to code reviews, and promote collaborative working practices What You'll Bring - Senior Sensor Engineer Strong engineering mindset with experience in one or more of: Microsoft .Net, GoLang, Python, C++, Rust. Broad exposure to remote sensing disciplines, including: Mathematics, physics, and geospatial mapping Working with sensor hardware and electronics Networking principles, protocols, and services Application development across embedded, desktop, and web platforms Video and radar signal processing (e.g., OpenCV) AI-based, hardware-accelerated image processing (e.g., YOLO) Familiarity with Enterprise Systems architecture Experience with version control systems (Git) and SDLC automation tools Excellent problem-solving, debugging, and collaboration skills Our Values at SRT Ambition - Aspiring to lead in maritimedomain management Innovation - Driving improvement through creativity and forward-thinking Quality - Committing to high standards in performance and reliability Responsibility - Being individually accountable and team-driven Team - Collaborating openly with colleagues, partners, and customers Why Join Us? Work on mission-critical maritime surveillance systems used worldwide Be part of an ambitious, innovative, and supportive team Make a direct impact on global maritime safety and sustainability Enjoy flexible hybrid working Competitive salary and benefits, including: Matched pension contributions up to 5% Private health care Development and training programmes SRT Marine Systems plc is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and welcome applications from all backgrounds.
1st Line Support Engineer Salary: up to £30,000 Permanent, Full-time Portishead, Bristol On-site About the Company: Our client is a growing and ambitious Technology Solutions Provider (TSP) known for delivering high-quality IT services and technical solutions. With a strong reputation for customer excellence, they support businesses in optimising their IT infrastructure, enhancing security, and ensuring seamless connectivity. They are now looking for a talented Senior IT Engineer to join their team and play a crucial role in delivering expert IT support and project solutions to their clients. About The Opportunity: We re looking for a motivated and customer-focused 1st Line IT Support Engineer to join our client's growing team. As a key part of our Service Desk, you ll be the first point of contact for their end clients, helping to resolve technical issues efficiently and professionally. This is a great opportunity for someone early in their IT career looking to build experience across a wide range of technologies in a fast-paced, client-focused environment. Key Responsibilities: Serve as the first point of contact for clients via phone, email, and ticketing system Provide basic technical support for desktops, laptops, printers, and mobile devices Troubleshoot issues with Microsoft Windows, Office 365, and networking Escalate more complex tickets to Level 2 or Level 3 engineers when required Log and manage service desk tickets, ensuring updates and follow-ups are timely Assist with user account creation, password resets, and basic Active Directory tasks Support software installations, updates, and hardware setups Maintain clear documentation of technical issues and resolutions Your Experience and Skills: You should have hands-on experience and knowledge in: Experience in an IT support or helpdesk environment (or strong personal/academic background in IT) Good working knowledge of: Microsoft Windows 10/11 Office 365 (Outlook, Teams, SharePoint, OneDrive) Basic networking (DNS, DHCP, IP addressing) Excellent communication and customer service skills A logical approach to problem-solving Strong attention to detail and eagerness to learn Your Attitude & Soft Skills: A passion for IT and eagerness to learn new technologies. Strong problem-solving skills with a proactive approach. Excellent communication and customer service skills. Ability to multitask in a fast-paced environment. A collaborative mindset, working well in a team and supporting others. A commitment to delivering outstanding service and going the extra mile. Desirable Qualifications (or willingness to work towards): Microsoft Certifications (MCP, MCSA). Cisco Certifications (CCNA). Virtualisation Certifications (VMware / Hyper-V). Cloud Certifications (Azure / AWS). Firewall & Networking Certifications (Fortinet, Cisco, SonicWall, Ruckus). If you are a skilled and ambitious IT Engineer looking for a new challenge, we would love to hear from you. To apply for the 1st Line Support Engineer role, send your CV today, and we will review it and contact you immediately. Your Talent Solutions is a recruitment company that specialises in projects and programmes.
04/10/2025
Full time
1st Line Support Engineer Salary: up to £30,000 Permanent, Full-time Portishead, Bristol On-site About the Company: Our client is a growing and ambitious Technology Solutions Provider (TSP) known for delivering high-quality IT services and technical solutions. With a strong reputation for customer excellence, they support businesses in optimising their IT infrastructure, enhancing security, and ensuring seamless connectivity. They are now looking for a talented Senior IT Engineer to join their team and play a crucial role in delivering expert IT support and project solutions to their clients. About The Opportunity: We re looking for a motivated and customer-focused 1st Line IT Support Engineer to join our client's growing team. As a key part of our Service Desk, you ll be the first point of contact for their end clients, helping to resolve technical issues efficiently and professionally. This is a great opportunity for someone early in their IT career looking to build experience across a wide range of technologies in a fast-paced, client-focused environment. Key Responsibilities: Serve as the first point of contact for clients via phone, email, and ticketing system Provide basic technical support for desktops, laptops, printers, and mobile devices Troubleshoot issues with Microsoft Windows, Office 365, and networking Escalate more complex tickets to Level 2 or Level 3 engineers when required Log and manage service desk tickets, ensuring updates and follow-ups are timely Assist with user account creation, password resets, and basic Active Directory tasks Support software installations, updates, and hardware setups Maintain clear documentation of technical issues and resolutions Your Experience and Skills: You should have hands-on experience and knowledge in: Experience in an IT support or helpdesk environment (or strong personal/academic background in IT) Good working knowledge of: Microsoft Windows 10/11 Office 365 (Outlook, Teams, SharePoint, OneDrive) Basic networking (DNS, DHCP, IP addressing) Excellent communication and customer service skills A logical approach to problem-solving Strong attention to detail and eagerness to learn Your Attitude & Soft Skills: A passion for IT and eagerness to learn new technologies. Strong problem-solving skills with a proactive approach. Excellent communication and customer service skills. Ability to multitask in a fast-paced environment. A collaborative mindset, working well in a team and supporting others. A commitment to delivering outstanding service and going the extra mile. Desirable Qualifications (or willingness to work towards): Microsoft Certifications (MCP, MCSA). Cisco Certifications (CCNA). Virtualisation Certifications (VMware / Hyper-V). Cloud Certifications (Azure / AWS). Firewall & Networking Certifications (Fortinet, Cisco, SonicWall, Ruckus). If you are a skilled and ambitious IT Engineer looking for a new challenge, we would love to hear from you. To apply for the 1st Line Support Engineer role, send your CV today, and we will review it and contact you immediately. Your Talent Solutions is a recruitment company that specialises in projects and programmes.
Senior Full Stack Mobile Developer Tech : React Native, JavaScript, Android, iOS Why? start-up financial services, revolutionising the industry Location : Hybrid - 2 days in the office (Central London) Salary : £80,000 - £100,000 benefits Our Client A new UK-based financial services provider is launching credit card, personal loans and insurance offerings aimed at delivering fair, flexible, and user-friendly financial products to consumers. The organisation is committed to empowering individuals by enhancing their understanding and control of personal finance through clarity, intelligence, and technology. Senior Full Stack Mobile Developer - Responsibilities Design, develop, and maintain advanced applications using React Native. Collaborate with cross-functional teams to define, design, and ship new features. Optimize components for maximum performance across a vast array of web- capable devices and browsers. Maintain code and write automated tests to ensure the product is of the highest quality. Lead the development team in implementing methodologies that enhance project quality and speed. Troubleshoot and debug to optimize performance. Provide code reviews, feedback, and mentorship to junior developers. Stay up-to-date with new technology trends, applications, and protocols Senior Full Stack Mobile Developer - Experience Required Proven track record of developing and maintaining high-quality mobile applications using React Native from concept through to launch. Focus on how app integrates across entire system i.e. full stack. Experience in a start-up environment. Bachelor's or Master's degree in Computer Science, Engineering, or a related field, or equivalent experience. Deep understanding of React Native and its core principles. Prior experience with iOS and Android platforms, having a deep understanding of the ecosystem differences. Familiarity with RESTful APIs and mobile libraries for networking. Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model. Experience with automated testing suites, like Jest or Mocha. Excellent problem-solving skills and the ability to think algorithmically. Experience with cloud message APIs and usage of push notifications. Knowledge of CI/CD pipelines, code signing, and deployment (App Store, Google Play). Understanding of secure coding practices. Excellent written and verbal communication skills For more information, contact Katie at Matched Group. Full Stack Mobile Engineer / Full Stack Mobile Developer / Mobile Engineer / Mobile Developer / App Developer / App Engineer
03/10/2025
Full time
Senior Full Stack Mobile Developer Tech : React Native, JavaScript, Android, iOS Why? start-up financial services, revolutionising the industry Location : Hybrid - 2 days in the office (Central London) Salary : £80,000 - £100,000 benefits Our Client A new UK-based financial services provider is launching credit card, personal loans and insurance offerings aimed at delivering fair, flexible, and user-friendly financial products to consumers. The organisation is committed to empowering individuals by enhancing their understanding and control of personal finance through clarity, intelligence, and technology. Senior Full Stack Mobile Developer - Responsibilities Design, develop, and maintain advanced applications using React Native. Collaborate with cross-functional teams to define, design, and ship new features. Optimize components for maximum performance across a vast array of web- capable devices and browsers. Maintain code and write automated tests to ensure the product is of the highest quality. Lead the development team in implementing methodologies that enhance project quality and speed. Troubleshoot and debug to optimize performance. Provide code reviews, feedback, and mentorship to junior developers. Stay up-to-date with new technology trends, applications, and protocols Senior Full Stack Mobile Developer - Experience Required Proven track record of developing and maintaining high-quality mobile applications using React Native from concept through to launch. Focus on how app integrates across entire system i.e. full stack. Experience in a start-up environment. Bachelor's or Master's degree in Computer Science, Engineering, or a related field, or equivalent experience. Deep understanding of React Native and its core principles. Prior experience with iOS and Android platforms, having a deep understanding of the ecosystem differences. Familiarity with RESTful APIs and mobile libraries for networking. Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model. Experience with automated testing suites, like Jest or Mocha. Excellent problem-solving skills and the ability to think algorithmically. Experience with cloud message APIs and usage of push notifications. Knowledge of CI/CD pipelines, code signing, and deployment (App Store, Google Play). Understanding of secure coding practices. Excellent written and verbal communication skills For more information, contact Katie at Matched Group. Full Stack Mobile Engineer / Full Stack Mobile Developer / Mobile Engineer / Mobile Developer / App Developer / App Engineer
Senior Full Stack Mobile Engineer Tech : React Native, JavaScript, Android, iOS Why? start-up financial services, revolutionising the industry Location : Hybrid - 2 days in the office (Central London) Salary : £80,000 - £100,000 benefits Our Client A new UK-based financial services provider is launching credit card, personal loans and insurance offerings aimed at delivering fair, flexible, and user-friendly financial products to consumers. The organisation is committed to empowering individuals by enhancing their understanding and control of personal finance through clarity, intelligence, and technology. Senior Full Stack Mobile Engineer -Responsibilities Design, develop, and maintain advanced applications using React Native. Collaborate with cross-functional teams to define, design, and ship new features. Optimize components for maximum performance across a vast array of web- capable devices and browsers. Maintain code and write automated tests to ensure the product is of the highest quality. Lead the development team in implementing methodologies that enhance project quality and speed. Troubleshoot and debug to optimize performance. Provide code reviews, feedback, and mentorship to junior developers. Stay up-to-date with new technology trends, applications, and protocols Senior Full Stack Mobile Engineer -Experience Required Proven track record of developing and maintaining high-quality mobile applications using React Native from concept through to launch. Focus on how app integrates across entire system i.e. full stack. Experience in a start-up environment. Bachelor's or Master's degree in Computer Science, Engineering, or a related field, or equivalent experience. Deep understanding of React Native and its core principles. Prior experience with iOS and Android platforms, having a deep understanding of the ecosystem differences. Familiarity with RESTful APIs and mobile libraries for networking. Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model. Experience with automated testing suites, like Jest or Mocha. Excellent problem-solving skills and the ability to think algorithmically. Experience with cloud message APIs and usage of push notifications. Knowledge of CI/CD pipelines, code signing, and deployment (App Store, Google Play). Understanding of secure coding practices. Excellent written and verbal communication skills For more information, contact Katie at Matched Group. Full Stack Mobile Engineer / Full Stack Mobile Developer / Mobile Engineer / Mobile Developer / App Developer / App Engineer
03/10/2025
Full time
Senior Full Stack Mobile Engineer Tech : React Native, JavaScript, Android, iOS Why? start-up financial services, revolutionising the industry Location : Hybrid - 2 days in the office (Central London) Salary : £80,000 - £100,000 benefits Our Client A new UK-based financial services provider is launching credit card, personal loans and insurance offerings aimed at delivering fair, flexible, and user-friendly financial products to consumers. The organisation is committed to empowering individuals by enhancing their understanding and control of personal finance through clarity, intelligence, and technology. Senior Full Stack Mobile Engineer -Responsibilities Design, develop, and maintain advanced applications using React Native. Collaborate with cross-functional teams to define, design, and ship new features. Optimize components for maximum performance across a vast array of web- capable devices and browsers. Maintain code and write automated tests to ensure the product is of the highest quality. Lead the development team in implementing methodologies that enhance project quality and speed. Troubleshoot and debug to optimize performance. Provide code reviews, feedback, and mentorship to junior developers. Stay up-to-date with new technology trends, applications, and protocols Senior Full Stack Mobile Engineer -Experience Required Proven track record of developing and maintaining high-quality mobile applications using React Native from concept through to launch. Focus on how app integrates across entire system i.e. full stack. Experience in a start-up environment. Bachelor's or Master's degree in Computer Science, Engineering, or a related field, or equivalent experience. Deep understanding of React Native and its core principles. Prior experience with iOS and Android platforms, having a deep understanding of the ecosystem differences. Familiarity with RESTful APIs and mobile libraries for networking. Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model. Experience with automated testing suites, like Jest or Mocha. Excellent problem-solving skills and the ability to think algorithmically. Experience with cloud message APIs and usage of push notifications. Knowledge of CI/CD pipelines, code signing, and deployment (App Store, Google Play). Understanding of secure coding practices. Excellent written and verbal communication skills For more information, contact Katie at Matched Group. Full Stack Mobile Engineer / Full Stack Mobile Developer / Mobile Engineer / Mobile Developer / App Developer / App Engineer
3rd Line Support Engineer - MDMAkkodis are currently working in partnership with a market leading service provider to recruit a number of 3rd Line Support Engineers to join their marketing leading team. This is an exciting opportunity to join an established team who can provided you with development and training opportunities with exposure to emerging technologies. The RoleAs a 3rd Line Support Engineer you will be working closely with the Build Project Coordinator, you will liaise with internal technical teams, customer stakeholders, 3rd party vendors, and service management functions to ensure aligned delivery, transparency, and issue resolution throughout the mobile lifecycle. The role requires strong coordination skills, managing incident queues and SLA's, deep technical knowledge of mobile automation tools, and a commitment to delivering secure, standardised, and high-quality end-to-end mobile services. The Responsibilities You will oversee the configuration, and in-life support of mobile devices. This includes policy management changes, configuration management, and post-deployment support. Manage incident queues and SLA's, desirable technical knowledge of mobile automation tools, and a commitment to support the end user mobile estate. The Requirements Security (SC Clearance) or able to achieve. Proven experience in a 3rd line support or senior mobile endpoint engineering role. Modern Device Management using Workspace ONE to manage a large mobile customer estate Workspace ONE Unified Endpoint Manager Apple Business Manager JAMF ZTNA (Zero Trust Network Access) Entra ID M365 Android Enterprise Manager Samsun KNOX Certificate creation and management Creation and management of user\device policies. Using smart groups to control devices in a customer estate iOS and Android mobile operating systems experience (installation and configuration) Mobile Device Management through Organisation Groups Device onboarding\offboarding If you are looking for an exciting new challenge to join a leading organisation please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
03/10/2025
Full time
3rd Line Support Engineer - MDMAkkodis are currently working in partnership with a market leading service provider to recruit a number of 3rd Line Support Engineers to join their marketing leading team. This is an exciting opportunity to join an established team who can provided you with development and training opportunities with exposure to emerging technologies. The RoleAs a 3rd Line Support Engineer you will be working closely with the Build Project Coordinator, you will liaise with internal technical teams, customer stakeholders, 3rd party vendors, and service management functions to ensure aligned delivery, transparency, and issue resolution throughout the mobile lifecycle. The role requires strong coordination skills, managing incident queues and SLA's, deep technical knowledge of mobile automation tools, and a commitment to delivering secure, standardised, and high-quality end-to-end mobile services. The Responsibilities You will oversee the configuration, and in-life support of mobile devices. This includes policy management changes, configuration management, and post-deployment support. Manage incident queues and SLA's, desirable technical knowledge of mobile automation tools, and a commitment to support the end user mobile estate. The Requirements Security (SC Clearance) or able to achieve. Proven experience in a 3rd line support or senior mobile endpoint engineering role. Modern Device Management using Workspace ONE to manage a large mobile customer estate Workspace ONE Unified Endpoint Manager Apple Business Manager JAMF ZTNA (Zero Trust Network Access) Entra ID M365 Android Enterprise Manager Samsun KNOX Certificate creation and management Creation and management of user\device policies. Using smart groups to control devices in a customer estate iOS and Android mobile operating systems experience (installation and configuration) Mobile Device Management through Organisation Groups Device onboarding\offboarding If you are looking for an exciting new challenge to join a leading organisation please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Important Before Applying: Please not that candidates who are unable to drive, or do not have access to a vehicle, need not apply as my client is not on any bus or train routes. Full Stack Software Developer (.NET) We have a great opportunity for a strong C# .NET Software Developer to join our clients software development team based in Wymondham. This is an ideal role for someone who wants to join a friendly, small and highly technical team where you can have a real impact. Location: Wymondham, Norfolk. Offices based in a beautiful location. Hybrid 50/50, from day 1. Reporting to: Development Manager. Employment Type: Full-time, Permanent. Benefits: Pension. Free daily parking. 20 days holiday initially for year 1. Competitive salary and benefits. Opportunity to lead testing in a cutting-edge software company. Career growth in a rapidly expanding global business. A dynamic, innovative, and collaborative work environment. Further benefits coming in due course, yet to be defined. Our client is in urgent need of a Full Stack Web Developer to support our team in building and developing top-class websites and delivering cutting-edge software features for our digital software business. This is an excellent opportunity for a Full Stack Developer who has experience with a variety of development technologies. Responsibilities will include producing fully functional, clean code; integration of backend data; UI and web layout design; as well as de-bugging and bug-fixes. You'll be working across the full stack Microsoft stack C# .Net Core, ASP.Net MVC, Entity Framework and SQL as well as using a range of web technologies including JavaScript and HTML / CSS. Key Responsibilities: Full Stack Development: Develop, test, and maintain both front-end and back-end components for web and mobile-based applications. Design and implement scalable, high-performance solutions using .NET technologies. Work closely with product managers, UX/UI designers, and other developers to deliver features that meet business requirements and enhance user experience. Write clean, efficient, and maintainable code adhering to industry best practices. Conduct code reviews, provide feedback, and mentor junior developers when required. Design and implement RESTful APIs and services using ASP.NET Core. Ensure database performance and scalability with SQL Server and/or other database technologies. Implement responsive and user-friendly front-end interfaces using modern JavaScript and styling/CSS frameworks Ensure compatibility across different browsers and devices. Write unit, integration, and end-to-end tests to ensure the reliability and performance of applications. Perform debugging and troubleshooting of software issues, ensuring prompt resolution. Ensure that all solutions are secure, follow best practices, and comply with relevant industry standards (e.g., GDPR, data protection regulations). Continuous Improvement: Stay up-to-date with the latest trends and technologies in software development, and proactively suggesting improvements and new tools. Technical Skills: Strong experience with .NET technologies, particularly ASP.NET Core and C#. Proficiency with front-end technologies like HTML5, CSS3, JavaScript, and modern JS frameworks. Experience with relational databases such as SQL Server. Familiarity with cloud platforms (e.g., Azure, AWS) and DevOps practices. Experience with version control systems (e.g., Git). Ability to analyse and resolve complex technical issues. Strong debugging and performance optimization skills. Excellent communication skills, with the ability to work effectively in cross-functional teams. Ability to translate technical concepts to non-technical stakeholders. Experience with Agile methodologies (e.g., Scrum, Kanban). Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent work experience). At least 5 years of professional experience in full-stack software development.
03/10/2025
Full time
Important Before Applying: Please not that candidates who are unable to drive, or do not have access to a vehicle, need not apply as my client is not on any bus or train routes. Full Stack Software Developer (.NET) We have a great opportunity for a strong C# .NET Software Developer to join our clients software development team based in Wymondham. This is an ideal role for someone who wants to join a friendly, small and highly technical team where you can have a real impact. Location: Wymondham, Norfolk. Offices based in a beautiful location. Hybrid 50/50, from day 1. Reporting to: Development Manager. Employment Type: Full-time, Permanent. Benefits: Pension. Free daily parking. 20 days holiday initially for year 1. Competitive salary and benefits. Opportunity to lead testing in a cutting-edge software company. Career growth in a rapidly expanding global business. A dynamic, innovative, and collaborative work environment. Further benefits coming in due course, yet to be defined. Our client is in urgent need of a Full Stack Web Developer to support our team in building and developing top-class websites and delivering cutting-edge software features for our digital software business. This is an excellent opportunity for a Full Stack Developer who has experience with a variety of development technologies. Responsibilities will include producing fully functional, clean code; integration of backend data; UI and web layout design; as well as de-bugging and bug-fixes. You'll be working across the full stack Microsoft stack C# .Net Core, ASP.Net MVC, Entity Framework and SQL as well as using a range of web technologies including JavaScript and HTML / CSS. Key Responsibilities: Full Stack Development: Develop, test, and maintain both front-end and back-end components for web and mobile-based applications. Design and implement scalable, high-performance solutions using .NET technologies. Work closely with product managers, UX/UI designers, and other developers to deliver features that meet business requirements and enhance user experience. Write clean, efficient, and maintainable code adhering to industry best practices. Conduct code reviews, provide feedback, and mentor junior developers when required. Design and implement RESTful APIs and services using ASP.NET Core. Ensure database performance and scalability with SQL Server and/or other database technologies. Implement responsive and user-friendly front-end interfaces using modern JavaScript and styling/CSS frameworks Ensure compatibility across different browsers and devices. Write unit, integration, and end-to-end tests to ensure the reliability and performance of applications. Perform debugging and troubleshooting of software issues, ensuring prompt resolution. Ensure that all solutions are secure, follow best practices, and comply with relevant industry standards (e.g., GDPR, data protection regulations). Continuous Improvement: Stay up-to-date with the latest trends and technologies in software development, and proactively suggesting improvements and new tools. Technical Skills: Strong experience with .NET technologies, particularly ASP.NET Core and C#. Proficiency with front-end technologies like HTML5, CSS3, JavaScript, and modern JS frameworks. Experience with relational databases such as SQL Server. Familiarity with cloud platforms (e.g., Azure, AWS) and DevOps practices. Experience with version control systems (e.g., Git). Ability to analyse and resolve complex technical issues. Strong debugging and performance optimization skills. Excellent communication skills, with the ability to work effectively in cross-functional teams. Ability to translate technical concepts to non-technical stakeholders. Experience with Agile methodologies (e.g., Scrum, Kanban). Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent work experience). At least 5 years of professional experience in full-stack software development.
Role: Senior IT Field Delivery Engineer Location: Field-based covering different areas (Dundee and surrounding areas, Perth and nearby locations, Inchture & Abernyte) Role purpose: To attend customer sites to provide support on IT hardware and software products, within the required Service Level Agreement (SLA). To work efficiently and proactively to deliver IT support services to a wide range of customers. Security clearance will be required for this role. Key responsibilities: Will be required to undertake advanced diagnostics, repair, and replace PCs, Laptops, Printers, Servers, relevant network support, retail equipment, and associated peripherals. Complete customer rebuilds and configuration to desk. Assist other engineers in the delivery of service to our customers. Cover site roles where required due to planned or unplanned absence. Achieve the dynamic KPI targets set for your role. Communicate with Call Administration teams and the Field Delivery Manager throughout the day to effectively manage all call details real-time and gain a full understanding of the customer's SLA requirements. Utilise a mobile device to check and update allocated calls in a timely manner to achieve required commit time and reflect actual work done in real-time by way of accurate and quality updates. This will also include the completion of any part movements and RMA generation. Will be able to carry out IMAC projects with little supervision and lead as and when required. Will embrace and train on any new technologies and maintain the skills and knowledge required to perform the role to the required standard. Carry out any other reasonable request from your line management. Participate in 24/7 coverage via a rota system. Work a certain amount of overtime when required to do so. Practice 'Quick Win' processes. Act as a mentor to other engineers when required. Be compliant with management system policies, company policies & guidelines, and take responsibility for health & safety in the workplace. Will maintain company assets to keep them in good working order and good general condition. Be familiar with customer policies and processes where applicable. Skills and experience: Must always be professional and presentable. Must have a full UK driving licence. Must have excellent customer-facing skills. Will be required to be self-motivated with good organisational skills and can work unsupervised. Must possess or can obtain relevant technical certifications. Must possess at least the CompTIA A+, CompTIA Server+ qualifications, or have the equivalent knowledge/experience. Must possess the ability to work at height and undertake varied manual handling activities. Will display positive behaviours that support team productivity. Must have a high standard of communication and interpersonal skills to support colleagues and team members.
02/10/2025
Full time
Role: Senior IT Field Delivery Engineer Location: Field-based covering different areas (Dundee and surrounding areas, Perth and nearby locations, Inchture & Abernyte) Role purpose: To attend customer sites to provide support on IT hardware and software products, within the required Service Level Agreement (SLA). To work efficiently and proactively to deliver IT support services to a wide range of customers. Security clearance will be required for this role. Key responsibilities: Will be required to undertake advanced diagnostics, repair, and replace PCs, Laptops, Printers, Servers, relevant network support, retail equipment, and associated peripherals. Complete customer rebuilds and configuration to desk. Assist other engineers in the delivery of service to our customers. Cover site roles where required due to planned or unplanned absence. Achieve the dynamic KPI targets set for your role. Communicate with Call Administration teams and the Field Delivery Manager throughout the day to effectively manage all call details real-time and gain a full understanding of the customer's SLA requirements. Utilise a mobile device to check and update allocated calls in a timely manner to achieve required commit time and reflect actual work done in real-time by way of accurate and quality updates. This will also include the completion of any part movements and RMA generation. Will be able to carry out IMAC projects with little supervision and lead as and when required. Will embrace and train on any new technologies and maintain the skills and knowledge required to perform the role to the required standard. Carry out any other reasonable request from your line management. Participate in 24/7 coverage via a rota system. Work a certain amount of overtime when required to do so. Practice 'Quick Win' processes. Act as a mentor to other engineers when required. Be compliant with management system policies, company policies & guidelines, and take responsibility for health & safety in the workplace. Will maintain company assets to keep them in good working order and good general condition. Be familiar with customer policies and processes where applicable. Skills and experience: Must always be professional and presentable. Must have a full UK driving licence. Must have excellent customer-facing skills. Will be required to be self-motivated with good organisational skills and can work unsupervised. Must possess or can obtain relevant technical certifications. Must possess at least the CompTIA A+, CompTIA Server+ qualifications, or have the equivalent knowledge/experience. Must possess the ability to work at height and undertake varied manual handling activities. Will display positive behaviours that support team productivity. Must have a high standard of communication and interpersonal skills to support colleagues and team members.
IT Support Engineer An exciting opportunity for an experienced IT professional to join a forward-thinking technology company, providing internal systems support across the UK and US. This role would suit someone with solid 1st and 2nd line IT support experience who enjoys working across a wide variety of infrastructure, including servers, networks, cloud platforms, and mobile devices, within a process-driven environment. Location: Lutterworth, Leicestershire - hybrid (minimum 2 days per week in the office, plus occasional travel to Bracknell and the US) Salary: £30,000 - £40,000 per annum benefits Requirements for Internal Systems Support Engineer Extensive experience in a similar IT support position (1st/2nd line) Strong knowledge of Windows OS/server platforms, networking, VPNs, and mobile devices Exposure to Linux, OS X, virtualisation technologies (e.g. VMware), Azure/AWS, and backup solutions Familiarity with ITIL frameworks and process-driven support environments Excellent troubleshooting, communication, and documentation skills Ability to manage multiple cases, mentor junior staff, and work collaboratively within a team Degree in Computer Science, IT, Engineering, or equivalent commercial experience Microsoft certifications (MCP, MCSA, MCSE) highly desirable Full UK driving licence Due to nature of travel to the US you must be eligible to travel under the US Visa Waiver Program, or have a US passport (along with right to work in the UK) Responsibilities for Internal Systems Support Engineer Provide 1st/2nd line IT support across the organisation via the internal service desk Assist with 3rd line issues and technical projects under guidance from senior staff Install, configure, and maintain IT hardware, software, and networks Manage incidents and service requests in line with SLAs Liaise with suppliers for IT equipment and services Contribute to and maintain the internal knowledge base Participate in rota-based working patterns covering extended support hours Join the on-call rota once fully trained Ensure compliance with internal documentation and process standards What this role offers: Hybrid working with regular office collaboration and occasional international travel Broad technical exposure across infrastructure, networking, cloud, and security systems A supportive, process-driven environment with training, development, and certification opportunities Applications If you would like to apply for this Internal Systems Support Engineer role, please send your CV via the relevant links! We're committed to creating an inclusive and accessible recruitment process. If you require reasonable adjustments for your application or during the review process, please highlight this by separately emailing (if this email address has been removed by the job-board, full contact details are readily available on our website).
01/10/2025
Full time
IT Support Engineer An exciting opportunity for an experienced IT professional to join a forward-thinking technology company, providing internal systems support across the UK and US. This role would suit someone with solid 1st and 2nd line IT support experience who enjoys working across a wide variety of infrastructure, including servers, networks, cloud platforms, and mobile devices, within a process-driven environment. Location: Lutterworth, Leicestershire - hybrid (minimum 2 days per week in the office, plus occasional travel to Bracknell and the US) Salary: £30,000 - £40,000 per annum benefits Requirements for Internal Systems Support Engineer Extensive experience in a similar IT support position (1st/2nd line) Strong knowledge of Windows OS/server platforms, networking, VPNs, and mobile devices Exposure to Linux, OS X, virtualisation technologies (e.g. VMware), Azure/AWS, and backup solutions Familiarity with ITIL frameworks and process-driven support environments Excellent troubleshooting, communication, and documentation skills Ability to manage multiple cases, mentor junior staff, and work collaboratively within a team Degree in Computer Science, IT, Engineering, or equivalent commercial experience Microsoft certifications (MCP, MCSA, MCSE) highly desirable Full UK driving licence Due to nature of travel to the US you must be eligible to travel under the US Visa Waiver Program, or have a US passport (along with right to work in the UK) Responsibilities for Internal Systems Support Engineer Provide 1st/2nd line IT support across the organisation via the internal service desk Assist with 3rd line issues and technical projects under guidance from senior staff Install, configure, and maintain IT hardware, software, and networks Manage incidents and service requests in line with SLAs Liaise with suppliers for IT equipment and services Contribute to and maintain the internal knowledge base Participate in rota-based working patterns covering extended support hours Join the on-call rota once fully trained Ensure compliance with internal documentation and process standards What this role offers: Hybrid working with regular office collaboration and occasional international travel Broad technical exposure across infrastructure, networking, cloud, and security systems A supportive, process-driven environment with training, development, and certification opportunities Applications If you would like to apply for this Internal Systems Support Engineer role, please send your CV via the relevant links! We're committed to creating an inclusive and accessible recruitment process. If you require reasonable adjustments for your application or during the review process, please highlight this by separately emailing (if this email address has been removed by the job-board, full contact details are readily available on our website).
Senior Service desk Engineer - Jamf / MacOS Nottingham HQ £37,500 - £42,500pa (DOE) 26 days annual leave + bank holidays, Regular company socials Enhanced Maternity & Paternity, Access to HealthShield & Holiday Purchase Scheme & Electric Vehicle Scheme, Employee Discount on Technology Our Client: Jigsaw24 (Exclusive Recruitment Partnership CANDIDATE BRIEF: As a Senior Engineer within an established Managed Services Team, you will act as a 3rd Line escalation point, delivering expert support and resolution for complex incidents and service requests across a diverse customer base. KEY RESPONSIBILITIES: Deliver professional and effective responses to technical issues via telephone, video calls, and email, logging all work through the case lifecycle. Handle complex technical escalations through to resolution, resolving incidents and service requests within SLA targets. Proactive management of end-user environments, with a strong emphasis on Apple ecosystem technologies and enterprise device management using Jamf Pro. Manage workload effectively, balancing priorities with business needs. Follow and promote best practices, tools, and processes. Support team goals and contribute to service improvements. Share technical knowledge and coach other Support Engineers when needed. Share knowledge by creating and improving documentation. Identify recurring issues and opportunities to improve system reliability and customer satisfaction and produce reports of analysis on technical issues and trends. Follow ITIL best practises for Major Incident, Change Enablement and Problem Management. Stay up to date with current/emerging technologies particularly within the Apple and endpoint management space through ongoing self-development and training. SKILLS & EXPERIENCE: Previous experience in a similar Senior Service Desk Engineer , client facing role , within a managed services provider ( MSP ), VAR , etc, is essential. Apple : Hardware, software, Apple Business Manager (ABM) and Device Enrolment Program (DEP). Jamf : Jamf Protect, Jamf Pro API scripting, Jamf Pro for large-scale Mac deployments and management, Jamf integrations with Azure AD, Okta, Google Workspace, or LDAP. macOS : Bash and Zsh scripting for macOS automation, macOS security frameworks, FileVault, Gatekeeper, and System Integrity Protection. Experience with Mobile Device Management (MDM) best practices. Knowledge of compliance frameworks (e.g., CIS benchmarks, ISO, CE & CE+). Ability to enforce security baselines, monitor device health, and ensure patch compliance. Experience of Jamf School & Windows & InTune is desirable. UK resident with unrestricted right to work in the UK; please note that we cannot offer visa sponsorship for overseas candidates . DESIRABLE QUALIFICATIONS: Jamf 200/300 Certified Apple Device Support Apple Deployment and Management OUR CLIENT: After 6+ successful years of collaboration, we are delighted to announce Marmion is now Jigsaw24 s exclusive recruitment partner for all roles outside of their Media & Entertainment department! Jigsaw24 is a CRN award winning IT Reseller & Managed Service Provider, supplying hardware, software, and services to organisations across all sectors and of all sizes. Best known as Apple s largest reseller outside of Apple in the UK, their offering doesn t end there; their product & services portfolio includes a vast range leading technology brands, tailored solutions, and support packages alongside excellent customer service. Jigsaw24 is committed to the wellbeing of their employees and have developed an extensive benefits package to suit, including; Enhanced maternity & paternity leave, health & life cover, staff purchase cover for all things tech, travel to work loans & cycle to work scheme, biannual parties, milestone awards and more! With over 100 hires placed by Marmion across all teams and levels, we're focused on delivering a consistently high-quality candidate experience , grounded in the shared values of integrity, personal service, and a human-first mindset. If you feel you are suitable, please apply today by submitting your CV to (url removed). Alternatively, to discuss the opportunity further, please contact Alice McGlaughlin directly. Thank you for taking an interest in the role advertised. We'd like to confirm that each CV received is read thoroughly by a trained consultant; if your application is shortlisted then you will be contacted via telephone in the first instance. If we have not contacted you within 5 working days of your application, please understand that the CV received, and the information provided does not meet the requirements of the role. However, we endeavour to consider all applicants for future opportunities; should you wish to speak to the named consultant about your application, please contact us directly.
26/08/2025
Full time
Senior Service desk Engineer - Jamf / MacOS Nottingham HQ £37,500 - £42,500pa (DOE) 26 days annual leave + bank holidays, Regular company socials Enhanced Maternity & Paternity, Access to HealthShield & Holiday Purchase Scheme & Electric Vehicle Scheme, Employee Discount on Technology Our Client: Jigsaw24 (Exclusive Recruitment Partnership CANDIDATE BRIEF: As a Senior Engineer within an established Managed Services Team, you will act as a 3rd Line escalation point, delivering expert support and resolution for complex incidents and service requests across a diverse customer base. KEY RESPONSIBILITIES: Deliver professional and effective responses to technical issues via telephone, video calls, and email, logging all work through the case lifecycle. Handle complex technical escalations through to resolution, resolving incidents and service requests within SLA targets. Proactive management of end-user environments, with a strong emphasis on Apple ecosystem technologies and enterprise device management using Jamf Pro. Manage workload effectively, balancing priorities with business needs. Follow and promote best practices, tools, and processes. Support team goals and contribute to service improvements. Share technical knowledge and coach other Support Engineers when needed. Share knowledge by creating and improving documentation. Identify recurring issues and opportunities to improve system reliability and customer satisfaction and produce reports of analysis on technical issues and trends. Follow ITIL best practises for Major Incident, Change Enablement and Problem Management. Stay up to date with current/emerging technologies particularly within the Apple and endpoint management space through ongoing self-development and training. SKILLS & EXPERIENCE: Previous experience in a similar Senior Service Desk Engineer , client facing role , within a managed services provider ( MSP ), VAR , etc, is essential. Apple : Hardware, software, Apple Business Manager (ABM) and Device Enrolment Program (DEP). Jamf : Jamf Protect, Jamf Pro API scripting, Jamf Pro for large-scale Mac deployments and management, Jamf integrations with Azure AD, Okta, Google Workspace, or LDAP. macOS : Bash and Zsh scripting for macOS automation, macOS security frameworks, FileVault, Gatekeeper, and System Integrity Protection. Experience with Mobile Device Management (MDM) best practices. Knowledge of compliance frameworks (e.g., CIS benchmarks, ISO, CE & CE+). Ability to enforce security baselines, monitor device health, and ensure patch compliance. Experience of Jamf School & Windows & InTune is desirable. UK resident with unrestricted right to work in the UK; please note that we cannot offer visa sponsorship for overseas candidates . DESIRABLE QUALIFICATIONS: Jamf 200/300 Certified Apple Device Support Apple Deployment and Management OUR CLIENT: After 6+ successful years of collaboration, we are delighted to announce Marmion is now Jigsaw24 s exclusive recruitment partner for all roles outside of their Media & Entertainment department! Jigsaw24 is a CRN award winning IT Reseller & Managed Service Provider, supplying hardware, software, and services to organisations across all sectors and of all sizes. Best known as Apple s largest reseller outside of Apple in the UK, their offering doesn t end there; their product & services portfolio includes a vast range leading technology brands, tailored solutions, and support packages alongside excellent customer service. Jigsaw24 is committed to the wellbeing of their employees and have developed an extensive benefits package to suit, including; Enhanced maternity & paternity leave, health & life cover, staff purchase cover for all things tech, travel to work loans & cycle to work scheme, biannual parties, milestone awards and more! With over 100 hires placed by Marmion across all teams and levels, we're focused on delivering a consistently high-quality candidate experience , grounded in the shared values of integrity, personal service, and a human-first mindset. If you feel you are suitable, please apply today by submitting your CV to (url removed). Alternatively, to discuss the opportunity further, please contact Alice McGlaughlin directly. Thank you for taking an interest in the role advertised. We'd like to confirm that each CV received is read thoroughly by a trained consultant; if your application is shortlisted then you will be contacted via telephone in the first instance. If we have not contacted you within 5 working days of your application, please understand that the CV received, and the information provided does not meet the requirements of the role. However, we endeavour to consider all applicants for future opportunities; should you wish to speak to the named consultant about your application, please contact us directly.
