Forward-Deployed AI Engineer for Strategic Customers

  • Intercom
  • 03/02/2026
Full time Information Technology Telecommunications

Job Description

A leading customer service technology firm is seeking a Forward Deployed Software Engineer to enhance its AI capabilities. You'll work closely with strategic customers to implement solutions, influence product direction, and tackle complex challenges. Ideal candidates have a strong engineering background, SaaS experience, and interest in AI/ML. This role involves significant collaboration and the chance to shape customer experiences while maintaining high-quality software standards.