Test Analyst

Job Title: Test Analyst - HighFive (Tech Subsidiary of HF)

Location: Manchester (Hybrid Working/Remote)

Contract: Permanent

About HighFive

HighFive, the tech-focused subsidiary of HF, a UK based law firm, is redefining the insurance and legal industries through cutting-edge innovation. Evolving from an award-winning in-house innovation department into a standalone tech company, we combine deep industry expertise with ground-breaking technology to tackle real-world challenges head-on.

Born from a vision to disrupt the status quo, innovation has always driven us forward - but always with people at its core. We push boundaries, challenge conventions, and develop award-winning solutions that have saved millions in indemnity spend and transformed industry standards for the benefit of our clients and their customers.

As a trusted partner to many of the UK's leading insurers, we are pioneering next-generation solutions using state-of-the-art technology and artificial intelligence combined with very human understanding and expertise to revolutionise claims management, data analysis, and customer value.

Our exciting AI product: ELI, developed in partnership with The University of Salford and HF, is set to transform insurance claims handling using advanced technology that leverages HF's expert legal knowledge. That's people-powered technology.

The role

We are looking for a Test Analyst to join our growing team and play a critical role in ensuring the quality and reliability of ELI and other innovative solutions. You will work closely with developers, business analysts, and stakeholders to plan, execute, and report on testing activities across multiple projects.

What you'll be doing: As a Test Analyst you will:

• Collaborate with development and project teams to define testing needs and ensure requirements are documented clearly.
• Plan and execute test phases, including writing test plans, creating and running test scripts, and performing manual and automated tests.
• Conduct functional, regression, usability, performance, and stress testing.
• Perform automated API testing and work with automation frameworks for front-end and back-end.
• Provide clear, objective feedback and communicate findings to technical and non-technical colleagues.
• Work on multiple projects simultaneously, balancing large-scale initiatives with smaller BAU changes.
• Contribute to continuous improvement of testing processes and tools.

What we're looking for:

• Strong understanding of automation test frameworks (front-end and back-end).
• Experience with automated API testing (e.g., Karate, Postman).
• Hands-on experience with Selenium and Cucumber.
• Familiarity with agile frameworks.
• Working experience in Exploratory Testing
• Knowledge and Experience in Smoke and Regression Testing
• Working knowledge of test management tools and DevOps.
• Knowledge of a programming language such as C# or Java.
• Strong attention to detail and a meticulous approach.
• Experience working with Artificial Intelligence solutions.
• Exposure to Azure services and cloud-based testing environments.
• Ability to adapt quickly and learn new tools and technologies.
• Excellent communication and customer service skills - able to explain testing outcomes clearly to stakeholders.

About The team:

Ama Gyimah, Software Quality Assurance Tester, shares her perspective:
"Quality is at the heart of everything we do at HighFive. As a tester, you'll play a vital role in ensuring our solutions deliver real value to clients. It's a great opportunity to work with innovative tech and a supportive team that encourages continuous learning and improvement."

About You

You are diligent, detail-oriented, and passionate about delivering high-quality software. You thrive in collaborative environments and have a proactive approach to problem-solving. You're excited by the opportunity to work on cutting-edge AI solutions that will transform the insurance and legal sectors.

What's in it for you?

Apart from the competitive salary you'd expect, our package of benefits reflects our values of partnership, innovation, and being real people. We're committed to creating a dynamic workplace where everyone feels supported, empowered, and part of our success.

You'll enjoy: 25 days' annual leave (rising to 30 with service) + Holiday Buy Scheme

• Life Insurance & Income Protection
• Private Medical Insurance & Healthcare Cash Plan
• Employee Assistance Programme & Digital GP services
• Pension Scheme
• Electric Car Scheme
• Enhanced Maternity, Paternity & Adoption Leave
• Hybrid & Flexible Working Options
• Discounted Gym Membership & Employee Discount Hub
• Flu & Eyecare Vouchers - and more!

What next?

If HighFive sounds like a place where you could belong, we'd love to learn more about you! Submit your CV here and we'll be in touch if we have any opportunities that match your experience and interests. If we don't have something right now, we'll keep your details on file and may reach out in the future as part of our talent pipeline.