The Infrastructure team resides within the innovative and progressive Digital and Technology Directorate and is embedded in a major and exciting three year legacy displacement programme. The directorate is a welcoming group of over 100 multidisciplinary professionals, all focused on building, delivering and supporting secure, modern and efficient digital and technology services. This role leads the infrastructure team with responsibility for the design, implementation, administration and support of infrastructure and digital solutions and services and the effective deployment of resources. About the Role We are looking for an accomplished Digital and Technology Infrastructure Services Manager to join us and lead a team of engineers and their workload. You'll mentor, coach and help develop the team as well as work-load manage business as usual with projects. This is a great opportunity for you to apply your broad skills across a range of systems and services and to provide technical leadership, working collaboratively with key stakeholders and external parties in supporting and working closely with Digital and Technology teams, security advisors and senior management to provide solutions design, expertise and assurance to projects and programmes. You will help develop and maintain Digital and Technology infrastructure and platform policies and procedures, and work with senior management to develop the cyber security strategy. SC-level Security Clearance or willingness to obtain SC clearance is mandatory for this role and requires that you have lived in the UK for the last 3 years. The length of required residency may depend on individual circumstances. About You We are looking for a self-motivated and enthusiastic senior manager who will play a major role in the delivery of Digital and Technology services, from legacy system improvements / replacements through to digital and IT transformation. You will work closely with the various Digital teams and the Cyber Security team to design, create and improve new and existing products and services and you will work with business users, delivery teams and suppliers to identify and resolve issues and user needs. You must have very good, broad experience and knowledge of working in a Digital and Technology support environment using a variety of tools to support the management and delivery of production services. You should have experience across all IT service delivery activities including service management, incident management, change management, release management, configuration management, continual service improvement and customer satisfaction as well as playing a role in ensuring the highest levels of operational service delivery. A key part of this role is core infrastructure lifecycle management, ensuring clear and effective roadmaps and taking responsibility for their upgrades or replacements as required. Aligned with this is working with partners to help deliver the service and contract management of these third parties, including support and maintenance contract renewals. The role incorporates budget responsibility for the infrastructure and associated services, working alongside Finance and Procurement colleagues on renewals and supplier performance management. In addition to the activities outlined above, you must have people management experience to lead a team of infrastructure engineers, delivering a range of IT services. Benefits • You will be based in a beautiful setting by the River Thames in Kew with staff parking and good transport links. • An opportunity to work a hybrid working pattern • A comprehensive benefits scheme including a generous Civil Service pension, a subsidised on-site coffee shop and restaurant, season ticket loans, on-site gym and clubs. • 25 days leave rising incrementally to 30 days after six years (plus 10.5 days public and privilege holidays each year) • Excellent training and development opportunities tailored to your role and an agreed development plan. • Influencing the strategic objectives and the opportunity to define, design and implement improvements. • An opportunity to use or learn a wide range of skills. This is a full time post. However, requests for part-time working, flexible working and job share will be considered, taking into account at all times the operational needs of the Department. A combination of onsite and home working is available and applicants should be able to regularly travel to our Kew site for a minimum of 60% of their work time. Application Process: Interviews: Interviews will be held onsite, no earlier than week commencing 4th May Applications: You will be asked to provide answers to 5 questions relating to the key requirements for the role, and to provide your work history. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please visit the Civil Service Careers website where you can find further information on the use of AI in the application guidance section. Sponsorship: We are unable to offer sponsorship for this role.
02/04/2026
Full time
The Infrastructure team resides within the innovative and progressive Digital and Technology Directorate and is embedded in a major and exciting three year legacy displacement programme. The directorate is a welcoming group of over 100 multidisciplinary professionals, all focused on building, delivering and supporting secure, modern and efficient digital and technology services. This role leads the infrastructure team with responsibility for the design, implementation, administration and support of infrastructure and digital solutions and services and the effective deployment of resources. About the Role We are looking for an accomplished Digital and Technology Infrastructure Services Manager to join us and lead a team of engineers and their workload. You'll mentor, coach and help develop the team as well as work-load manage business as usual with projects. This is a great opportunity for you to apply your broad skills across a range of systems and services and to provide technical leadership, working collaboratively with key stakeholders and external parties in supporting and working closely with Digital and Technology teams, security advisors and senior management to provide solutions design, expertise and assurance to projects and programmes. You will help develop and maintain Digital and Technology infrastructure and platform policies and procedures, and work with senior management to develop the cyber security strategy. SC-level Security Clearance or willingness to obtain SC clearance is mandatory for this role and requires that you have lived in the UK for the last 3 years. The length of required residency may depend on individual circumstances. About You We are looking for a self-motivated and enthusiastic senior manager who will play a major role in the delivery of Digital and Technology services, from legacy system improvements / replacements through to digital and IT transformation. You will work closely with the various Digital teams and the Cyber Security team to design, create and improve new and existing products and services and you will work with business users, delivery teams and suppliers to identify and resolve issues and user needs. You must have very good, broad experience and knowledge of working in a Digital and Technology support environment using a variety of tools to support the management and delivery of production services. You should have experience across all IT service delivery activities including service management, incident management, change management, release management, configuration management, continual service improvement and customer satisfaction as well as playing a role in ensuring the highest levels of operational service delivery. A key part of this role is core infrastructure lifecycle management, ensuring clear and effective roadmaps and taking responsibility for their upgrades or replacements as required. Aligned with this is working with partners to help deliver the service and contract management of these third parties, including support and maintenance contract renewals. The role incorporates budget responsibility for the infrastructure and associated services, working alongside Finance and Procurement colleagues on renewals and supplier performance management. In addition to the activities outlined above, you must have people management experience to lead a team of infrastructure engineers, delivering a range of IT services. Benefits • You will be based in a beautiful setting by the River Thames in Kew with staff parking and good transport links. • An opportunity to work a hybrid working pattern • A comprehensive benefits scheme including a generous Civil Service pension, a subsidised on-site coffee shop and restaurant, season ticket loans, on-site gym and clubs. • 25 days leave rising incrementally to 30 days after six years (plus 10.5 days public and privilege holidays each year) • Excellent training and development opportunities tailored to your role and an agreed development plan. • Influencing the strategic objectives and the opportunity to define, design and implement improvements. • An opportunity to use or learn a wide range of skills. This is a full time post. However, requests for part-time working, flexible working and job share will be considered, taking into account at all times the operational needs of the Department. A combination of onsite and home working is available and applicants should be able to regularly travel to our Kew site for a minimum of 60% of their work time. Application Process: Interviews: Interviews will be held onsite, no earlier than week commencing 4th May Applications: You will be asked to provide answers to 5 questions relating to the key requirements for the role, and to provide your work history. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please visit the Civil Service Careers website where you can find further information on the use of AI in the application guidance section. Sponsorship: We are unable to offer sponsorship for this role.
Become a change maker and join Node4.
Node4 have a committed, talented, and diverse workforce that is growing all the time, but as we expand through our own growth and acquisitions, we never lose sight of the most important part of our business - our people. We want you to grow, learn, and evolve alongside us.
So, whether you're just starting out in your career or looking to progress as an industry professional, Node4 has a place for you.
About the role As a Public Cloud Second Line Engineer, you’ll provide advanced, customer‑facing technical support across Microsoft Azure and Microsoft 365 within a managed services environment. Acting as a key escalation point from 1st Line, you’ll take ownership of incidents and service requests end‑to‑end – from deep technical investigation through to resolution or structured escalation to 3rd Line engineering teams.
You’ll work hands‑on with cloud and productivity platforms, diagnose complex issues, apply permanent fixes where appropriate, and communicate clearly with customers throughout the incident lifecycle. You’ll also collaborate closely with internal teams to ensure services are delivered in line with agreed SLAs and customer expectations.
This role will also include providing on‑site cover when required at a customer site in West Yorkshire, as well as participation in an on‑call rota, including night shifts.
What you’ll be doing
Acting as a 2nd Line escalation point for Azure and Microsoft 365 incidents and service requests
Owning incidents from investigation through to resolution, keeping customers informed throughout
Providing advanced troubleshooting across Microsoft Azure, including:
Virtual Machines
Azure Storage, Backup and Recovery
Azure Monitor, Log Analytics and alerting
Azure Active Directory and RBAC
Supporting Microsoft 365 services, including:
Exchange Online (mail flow, mailbox issues, permissions and hybrid scenarios)
SharePoint Online and OneDrive for Business
Microsoft Teams (calling, meetings, integrations and client issues)
Microsoft 365 security and compliance features (where applicable)
Escalating complex or high‑impact issues to 3rd Line teams with clear technical detail and evidence
Supporting planned changes, maintenance and service improvement activities
Creating and maintaining technical documentation, knowledge base articles and known error records
Working closely with Service Desk, Cloud Engineering and wider teams to deliver a consistent support experience
Providing on‑site support when required
What will you bring?
2–3 years’ experience supporting Microsoft technologies in a production environment
Strong hands‑on experience with Microsoft Azure
Strong experience supporting Microsoft 365 workloads
Experience supporting hybrid environments (on‑premises integrated with Azure and M365)
Working knowledge of ITIL‑aligned support environments
Excellent customer service skills with the ability to manage multiple priorities
Strong troubleshooting, analytical and problem‑solving capability
Clear written and verbal communication skills, including technical documentation
Ability to achieve and maintain NPPV3 with SC clearance
Desirable:
Valid UK driving licence and access to a car
Microsoft certifications such as AZ‑900 and AZ‑104
Experience supporting large or complex tenant environments
What can we offer you?
Hybrid Working
Private Medical Insurance or Company Paid Health Cash Plan
Employee Assistance Program
25 days holidays plus your birthday off
Option to purchase additional holiday (up to 5 days)
Company Pension Scheme
Life Assurance x 4
A diverse workforce
Employee investment with Node4 training Academy
Family savings and shopping discounts through the Node4 benefits portal.
Discounted Gym Membership
Modern facilities with open and welcoming breakout areas
Company Social events
Never ending supply of hot and cold drinks, biscuits, sweets, and fruit
Why join Node4?
Founded in 2004, Node4 has experienced exceptional growth and success over the years. From an office in Derby to locations nationwide. From three people to a workforce of over 1200. We believe that our people are the driving force behind our success. We are a vibrant, passionate, and diverse team committed to providing exceptional service as standard. We are proud of our employees and the environment that reflects our core business values of Passion, Innovation, and Trust.
09/03/2026
Full time
Become a change maker and join Node4.
Node4 have a committed, talented, and diverse workforce that is growing all the time, but as we expand through our own growth and acquisitions, we never lose sight of the most important part of our business - our people. We want you to grow, learn, and evolve alongside us.
So, whether you're just starting out in your career or looking to progress as an industry professional, Node4 has a place for you.
About the role As a Public Cloud Second Line Engineer, you’ll provide advanced, customer‑facing technical support across Microsoft Azure and Microsoft 365 within a managed services environment. Acting as a key escalation point from 1st Line, you’ll take ownership of incidents and service requests end‑to‑end – from deep technical investigation through to resolution or structured escalation to 3rd Line engineering teams.
You’ll work hands‑on with cloud and productivity platforms, diagnose complex issues, apply permanent fixes where appropriate, and communicate clearly with customers throughout the incident lifecycle. You’ll also collaborate closely with internal teams to ensure services are delivered in line with agreed SLAs and customer expectations.
This role will also include providing on‑site cover when required at a customer site in West Yorkshire, as well as participation in an on‑call rota, including night shifts.
What you’ll be doing
Acting as a 2nd Line escalation point for Azure and Microsoft 365 incidents and service requests
Owning incidents from investigation through to resolution, keeping customers informed throughout
Providing advanced troubleshooting across Microsoft Azure, including:
Virtual Machines
Azure Storage, Backup and Recovery
Azure Monitor, Log Analytics and alerting
Azure Active Directory and RBAC
Supporting Microsoft 365 services, including:
Exchange Online (mail flow, mailbox issues, permissions and hybrid scenarios)
SharePoint Online and OneDrive for Business
Microsoft Teams (calling, meetings, integrations and client issues)
Microsoft 365 security and compliance features (where applicable)
Escalating complex or high‑impact issues to 3rd Line teams with clear technical detail and evidence
Supporting planned changes, maintenance and service improvement activities
Creating and maintaining technical documentation, knowledge base articles and known error records
Working closely with Service Desk, Cloud Engineering and wider teams to deliver a consistent support experience
Providing on‑site support when required
What will you bring?
2–3 years’ experience supporting Microsoft technologies in a production environment
Strong hands‑on experience with Microsoft Azure
Strong experience supporting Microsoft 365 workloads
Experience supporting hybrid environments (on‑premises integrated with Azure and M365)
Working knowledge of ITIL‑aligned support environments
Excellent customer service skills with the ability to manage multiple priorities
Strong troubleshooting, analytical and problem‑solving capability
Clear written and verbal communication skills, including technical documentation
Ability to achieve and maintain NPPV3 with SC clearance
Desirable:
Valid UK driving licence and access to a car
Microsoft certifications such as AZ‑900 and AZ‑104
Experience supporting large or complex tenant environments
What can we offer you?
Hybrid Working
Private Medical Insurance or Company Paid Health Cash Plan
Employee Assistance Program
25 days holidays plus your birthday off
Option to purchase additional holiday (up to 5 days)
Company Pension Scheme
Life Assurance x 4
A diverse workforce
Employee investment with Node4 training Academy
Family savings and shopping discounts through the Node4 benefits portal.
Discounted Gym Membership
Modern facilities with open and welcoming breakout areas
Company Social events
Never ending supply of hot and cold drinks, biscuits, sweets, and fruit
Why join Node4?
Founded in 2004, Node4 has experienced exceptional growth and success over the years. From an office in Derby to locations nationwide. From three people to a workforce of over 1200. We believe that our people are the driving force behind our success. We are a vibrant, passionate, and diverse team committed to providing exceptional service as standard. We are proud of our employees and the environment that reflects our core business values of Passion, Innovation, and Trust.
Our client is recruiting for an IT Manager to lead their internal IT function in London. This is a fully office-based role within a Mac-focused professional services environment, requiring strong technical expertise, team leadership, and a proactive approach to infrastructure management and security. The Role This position is responsible for overseeing all IT systems and infrastructure, managing two IT Engineers, and driving IT projects forward in line with business objectives. The environment is approximately 95% Mac-based, and the successful candidate must have extensive experience managing macOS environments using Jamf Pro and related tools. Security, performance, and reliability are critical, particularly within a regulated professional services setting handling confidential client data. Key Responsibilities • Full ownership and management of IT infrastructure and services • Leading, mentoring, and developing a small IT team • Managing Mac hardware lifecycle, deployment, and updates via Jamf Pro • Administration of Linux servers, including scripting, web, file, and directory services • Managing networking infrastructure including firewalls (SonicWall essential), switches, and wireless access points • Overseeing VOIP/SIP systems (3CX), virtual environments (Hyper-V, VMware), and storage (Synology/QNAP) • Managing Active Directory, VPNs, server/application security, and print services • Monitoring SLAs and ticketing systems, ensuring service standards are maintained • Preparing and presenting annual IT budgets and reporting regularly to stakeholders • Managing service contracts, renewals, and the firm s asset register • Providing hands-on support for user issues, practice management systems, and infrastructure • Being available out of hours in the event of critical IT incidents The Candidate • Extensive experience supporting and deploying macOS in a business environment (Jamf Pro essential) • Strong Linux administration and command-line scripting skills (Bash/Python) • Proven networking expertise including SonicWall, Brocade, and Ubiquiti • Experience with Dell servers, VMware/Hyper-V, storage solutions, and server security • Working knowledge of Windows 10/11 and Windows Server environments • Demonstrable experience managing an IT function and reporting to senior stakeholders • Strong documentation skills and structured approach to infrastructure management • Flexible, solutions-focused, and confident supporting users at all levels What s on Offer • Senior leadership role with full responsibility for IT strategy and delivery • Stable, professional services environment • Opportunity to modernise and develop infrastructure • Competitive salary dependent on experience Should you have any questions or wish to apply please do not hesitate to contact Clear Legal Recruitment Limited. Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days please assume your application has been unsuccessful.
04/04/2026
Full time
Our client is recruiting for an IT Manager to lead their internal IT function in London. This is a fully office-based role within a Mac-focused professional services environment, requiring strong technical expertise, team leadership, and a proactive approach to infrastructure management and security. The Role This position is responsible for overseeing all IT systems and infrastructure, managing two IT Engineers, and driving IT projects forward in line with business objectives. The environment is approximately 95% Mac-based, and the successful candidate must have extensive experience managing macOS environments using Jamf Pro and related tools. Security, performance, and reliability are critical, particularly within a regulated professional services setting handling confidential client data. Key Responsibilities • Full ownership and management of IT infrastructure and services • Leading, mentoring, and developing a small IT team • Managing Mac hardware lifecycle, deployment, and updates via Jamf Pro • Administration of Linux servers, including scripting, web, file, and directory services • Managing networking infrastructure including firewalls (SonicWall essential), switches, and wireless access points • Overseeing VOIP/SIP systems (3CX), virtual environments (Hyper-V, VMware), and storage (Synology/QNAP) • Managing Active Directory, VPNs, server/application security, and print services • Monitoring SLAs and ticketing systems, ensuring service standards are maintained • Preparing and presenting annual IT budgets and reporting regularly to stakeholders • Managing service contracts, renewals, and the firm s asset register • Providing hands-on support for user issues, practice management systems, and infrastructure • Being available out of hours in the event of critical IT incidents The Candidate • Extensive experience supporting and deploying macOS in a business environment (Jamf Pro essential) • Strong Linux administration and command-line scripting skills (Bash/Python) • Proven networking expertise including SonicWall, Brocade, and Ubiquiti • Experience with Dell servers, VMware/Hyper-V, storage solutions, and server security • Working knowledge of Windows 10/11 and Windows Server environments • Demonstrable experience managing an IT function and reporting to senior stakeholders • Strong documentation skills and structured approach to infrastructure management • Flexible, solutions-focused, and confident supporting users at all levels What s on Offer • Senior leadership role with full responsibility for IT strategy and delivery • Stable, professional services environment • Opportunity to modernise and develop infrastructure • Competitive salary dependent on experience Should you have any questions or wish to apply please do not hesitate to contact Clear Legal Recruitment Limited. Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days please assume your application has been unsuccessful.
The Health & Safety Data & Systems Analyst/Coordinator provides required HSEQ system support across the Group. The position is empowered to support in the implementation of software-based tools and integrated management systems whilst increasing performance and assurance. The role will help the business to gain beneficial insights from health & safety data allowing them to take a more evidence-based approach to managing and improving health & safety risk within the business. The role will conduct analytical HSE reports, perform gap analysis and evaluate trends with a focus on risk understanding and elimination. Key Responsibilities Systems Administration Administer Breedon's HSEQ reporting platform (Enablon) to maximise its value to the business. Administrator for the Breedon Management System to maximise the use and value of the system across the business. Document Controller for all Company Standards, maintaining efficient and effective systems for document management, including version control. Providing systems training and troubleshooting for implemented software solutions. Data Analysis Proactively support the optimisation of HSEQ systems and processes to assist the businesses in obtaining their targeted results and embedding a positive H&S culture Partner with colleagues across our businesses to develop and maintain system dashboards, using common leading & lagging metrics wherever possible i.e. Power BI. Interrogate and analyse HSE data across agreed key performance indicators to identify trends and related risks & performance themes Conduct ad-hoc analysis and reporting to support deep dives into BU-specific and group wide themes. Verify data accuracy, completeness, and quality in line with the basis of reporting. Support and maintain the HSE data model (KPIs), escalating to the team as required Skills, Knowledge & Expertise You will have 3-5 years of knowledge or experience in Health, Safety and Environment, preferably from the construction industry and / or proven experience of managing systems and digital reporting platforms within the QHSE space. Attention to detail and a commitment to data accuracy. Experience of data management, analysis and reporting. Excellent analytical skills that can be applied to breadth and depth of data to distil key insights for reporting. Experience of developing and continuously improving digital dashboards, using measures and indicators, in both Power BI and software-as-as-service systems (SaaS). Comfortable navigating various databases such as Power BI dashboards, Microsoft Excel, and Sharepoint. Strong written and desktop publishing skills to clearly articulate insights in Word and PowerPoint reports, following analysis. Ability to build and maintain open, collaborative relationships with cross function internal and external stakeholders. A reliable self-starter with the drive required to influence others to consistently meet deadlines. Ability to work independently and contribute actively to work in partnership with key stakeholders Able to link data with business problems, naturally identify and contextualise patterns, anomalies and adjacencies, articulate insights to offer action. Continuous improvement mindset. Job Benefits 25 days holiday plus bank holidays Contributory Pension Scheme Free on-site Parking Holiday Buy Scheme Volunteer Scheme Share Save Scheme Life Assurance Enhanced Maternity, Adoption & Paternity Scheme Health & Wellbeing Initiatives Discount Scheme
04/04/2026
Full time
The Health & Safety Data & Systems Analyst/Coordinator provides required HSEQ system support across the Group. The position is empowered to support in the implementation of software-based tools and integrated management systems whilst increasing performance and assurance. The role will help the business to gain beneficial insights from health & safety data allowing them to take a more evidence-based approach to managing and improving health & safety risk within the business. The role will conduct analytical HSE reports, perform gap analysis and evaluate trends with a focus on risk understanding and elimination. Key Responsibilities Systems Administration Administer Breedon's HSEQ reporting platform (Enablon) to maximise its value to the business. Administrator for the Breedon Management System to maximise the use and value of the system across the business. Document Controller for all Company Standards, maintaining efficient and effective systems for document management, including version control. Providing systems training and troubleshooting for implemented software solutions. Data Analysis Proactively support the optimisation of HSEQ systems and processes to assist the businesses in obtaining their targeted results and embedding a positive H&S culture Partner with colleagues across our businesses to develop and maintain system dashboards, using common leading & lagging metrics wherever possible i.e. Power BI. Interrogate and analyse HSE data across agreed key performance indicators to identify trends and related risks & performance themes Conduct ad-hoc analysis and reporting to support deep dives into BU-specific and group wide themes. Verify data accuracy, completeness, and quality in line with the basis of reporting. Support and maintain the HSE data model (KPIs), escalating to the team as required Skills, Knowledge & Expertise You will have 3-5 years of knowledge or experience in Health, Safety and Environment, preferably from the construction industry and / or proven experience of managing systems and digital reporting platforms within the QHSE space. Attention to detail and a commitment to data accuracy. Experience of data management, analysis and reporting. Excellent analytical skills that can be applied to breadth and depth of data to distil key insights for reporting. Experience of developing and continuously improving digital dashboards, using measures and indicators, in both Power BI and software-as-as-service systems (SaaS). Comfortable navigating various databases such as Power BI dashboards, Microsoft Excel, and Sharepoint. Strong written and desktop publishing skills to clearly articulate insights in Word and PowerPoint reports, following analysis. Ability to build and maintain open, collaborative relationships with cross function internal and external stakeholders. A reliable self-starter with the drive required to influence others to consistently meet deadlines. Ability to work independently and contribute actively to work in partnership with key stakeholders Able to link data with business problems, naturally identify and contextualise patterns, anomalies and adjacencies, articulate insights to offer action. Continuous improvement mindset. Job Benefits 25 days holiday plus bank holidays Contributory Pension Scheme Free on-site Parking Holiday Buy Scheme Volunteer Scheme Share Save Scheme Life Assurance Enhanced Maternity, Adoption & Paternity Scheme Health & Wellbeing Initiatives Discount Scheme
Our client is recruiting for an IT Manager to lead their internal IT function in London. This is a fully office-based role within a Mac-focused professional services environment, requiring strong technical expertise, team leadership, and a proactive approach to infrastructure management and security. The Role This position is responsible for overseeing all IT systems and infrastructure, managing two IT Engineers, and driving IT projects forward in line with business objectives. The environment is approximately 95% Mac-based, and the successful candidate must have extensive experience managing macOS environments using Jamf Pro and related tools. Security, performance, and reliability are critical, particularly within a regulated professional services setting handling confidential client data. Key Responsibilities • Full ownership and management of IT infrastructure and services • Leading, mentoring, and developing a small IT team • Managing Mac hardware lifecycle, deployment, and updates via Jamf Pro • Administration of Linux servers, including scripting, web, file, and directory services • Managing networking infrastructure including firewalls (SonicWall essential), switches, and wireless access points • Overseeing VOIP/SIP systems (3CX), virtual environments (Hyper-V, VMware), and storage (Synology/QNAP) • Managing Active Directory, VPNs, server/application security, and print services • Monitoring SLAs and ticketing systems, ensuring service standards are maintained • Preparing and presenting annual IT budgets and reporting regularly to stakeholders • Managing service contracts, renewals, and the firm s asset register • Providing hands-on support for user issues, practice management systems, and infrastructure • Being available out of hours in the event of critical IT incidents The Candidate • Extensive experience supporting and deploying macOS in a business environment (Jamf Pro essential) • Strong Linux administration and command-line scripting skills (Bash/Python) • Proven networking expertise including SonicWall, Brocade, and Ubiquiti • Experience with Dell servers, VMware/Hyper-V, storage solutions, and server security • Working knowledge of Windows 10/11 and Windows Server environments • Demonstrable experience managing an IT function and reporting to senior stakeholders • Strong documentation skills and structured approach to infrastructure management • Flexible, solutions-focused, and confident supporting users at all levels What s on Offer • Senior leadership role with full responsibility for IT strategy and delivery • Stable, professional services environment • Opportunity to modernise and develop infrastructure • Competitive salary dependent on experience Should you have any questions or wish to apply please do not hesitate to contact Clear Legal Recruitment Limited. Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days please assume your application has been unsuccessful.
04/04/2026
Full time
Our client is recruiting for an IT Manager to lead their internal IT function in London. This is a fully office-based role within a Mac-focused professional services environment, requiring strong technical expertise, team leadership, and a proactive approach to infrastructure management and security. The Role This position is responsible for overseeing all IT systems and infrastructure, managing two IT Engineers, and driving IT projects forward in line with business objectives. The environment is approximately 95% Mac-based, and the successful candidate must have extensive experience managing macOS environments using Jamf Pro and related tools. Security, performance, and reliability are critical, particularly within a regulated professional services setting handling confidential client data. Key Responsibilities • Full ownership and management of IT infrastructure and services • Leading, mentoring, and developing a small IT team • Managing Mac hardware lifecycle, deployment, and updates via Jamf Pro • Administration of Linux servers, including scripting, web, file, and directory services • Managing networking infrastructure including firewalls (SonicWall essential), switches, and wireless access points • Overseeing VOIP/SIP systems (3CX), virtual environments (Hyper-V, VMware), and storage (Synology/QNAP) • Managing Active Directory, VPNs, server/application security, and print services • Monitoring SLAs and ticketing systems, ensuring service standards are maintained • Preparing and presenting annual IT budgets and reporting regularly to stakeholders • Managing service contracts, renewals, and the firm s asset register • Providing hands-on support for user issues, practice management systems, and infrastructure • Being available out of hours in the event of critical IT incidents The Candidate • Extensive experience supporting and deploying macOS in a business environment (Jamf Pro essential) • Strong Linux administration and command-line scripting skills (Bash/Python) • Proven networking expertise including SonicWall, Brocade, and Ubiquiti • Experience with Dell servers, VMware/Hyper-V, storage solutions, and server security • Working knowledge of Windows 10/11 and Windows Server environments • Demonstrable experience managing an IT function and reporting to senior stakeholders • Strong documentation skills and structured approach to infrastructure management • Flexible, solutions-focused, and confident supporting users at all levels What s on Offer • Senior leadership role with full responsibility for IT strategy and delivery • Stable, professional services environment • Opportunity to modernise and develop infrastructure • Competitive salary dependent on experience Should you have any questions or wish to apply please do not hesitate to contact Clear Legal Recruitment Limited. Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days please assume your application has been unsuccessful.
2nd Line Support Engineer Harrogate Offering £33,000 £38,000 Basic Salary plus Great Benefits Technical Prospects are recruiting exclusively on behalf of a well-established IT Services Provider based in Harrogate, supporting clients throughout Yorkshire. Our client is currently recruiting an experienced 2nd Line Support Engineer to join their established and professional technical team. This is an excellent opportunity to join a progressive organisation that values technical excellence, professional development and high standards of client service. 2nd Line Support Engineer - Role The successful candidate will be responsible for providing reliable and efficient technical support to a varied client base, ensuring service levels are maintained and Service Level Agreements are consistently achieved. Providing 1st and 2nd line technical support via the company helpdesk, responding to user queries in a timely and professional manner. Diagnosing and resolving issues relating to hardware, operating systems (Windows, macOS, Linux) and software applications, including Microsoft 365. Supporting network connectivity issues, including LAN, VPN, DNS, TCP/IP protocols and firewall configurations. Administering user accounts and permissions within Active Directory. Deploying software and managing updates using SCCM. Supporting Windows Server environments, including HP ProLiant server infrastructure. Monitoring systems using PRTG and investigating alerts as required. Configuring and maintaining network devices such as switches, routers and firewalls. Reviewing system logs and network activity to identify potential issues. Producing clear and accurate technical documentation. Maintaining a high standard of customer service when liaising with users at all levels. 2nd Line Support Engineer - Candidate Requirements Proven experience in a 2nd Line technical support role supporting B2B users. Familiarity with ITIL processes would be advantageous. Experience supporting Windows 11, and Windows Server 2019 and above. Practical experience with Microsoft 365 and Azure. Solid working knowledge of Active Directory, Remote Management and Security tools. Good understanding of networking principles. Experience supporting desktops, laptops, servers and associated peripherals. Clear and professional communication skills. Ability to manage and prioritise multiple support requests effectively. A full UK driving licence is required, as the role will involve travel to client sites across Yorkshire. The 2nd Line Support Engineer is offering £33,000 £38,000 basic salary plus great benefits for the successful candidate. Benefits include 25 days + statutory bank holidays, and investment in training and professional certifications, with allocated time during the working week for study. All successful candidates will be contacted within 5 days of application for the position of 2nd Line Support Engineer. This position is being advertised by Technical Prospects Ltd. The services advertised by Technical Prospects Ltd are those of an Employment Agency.
03/04/2026
Full time
2nd Line Support Engineer Harrogate Offering £33,000 £38,000 Basic Salary plus Great Benefits Technical Prospects are recruiting exclusively on behalf of a well-established IT Services Provider based in Harrogate, supporting clients throughout Yorkshire. Our client is currently recruiting an experienced 2nd Line Support Engineer to join their established and professional technical team. This is an excellent opportunity to join a progressive organisation that values technical excellence, professional development and high standards of client service. 2nd Line Support Engineer - Role The successful candidate will be responsible for providing reliable and efficient technical support to a varied client base, ensuring service levels are maintained and Service Level Agreements are consistently achieved. Providing 1st and 2nd line technical support via the company helpdesk, responding to user queries in a timely and professional manner. Diagnosing and resolving issues relating to hardware, operating systems (Windows, macOS, Linux) and software applications, including Microsoft 365. Supporting network connectivity issues, including LAN, VPN, DNS, TCP/IP protocols and firewall configurations. Administering user accounts and permissions within Active Directory. Deploying software and managing updates using SCCM. Supporting Windows Server environments, including HP ProLiant server infrastructure. Monitoring systems using PRTG and investigating alerts as required. Configuring and maintaining network devices such as switches, routers and firewalls. Reviewing system logs and network activity to identify potential issues. Producing clear and accurate technical documentation. Maintaining a high standard of customer service when liaising with users at all levels. 2nd Line Support Engineer - Candidate Requirements Proven experience in a 2nd Line technical support role supporting B2B users. Familiarity with ITIL processes would be advantageous. Experience supporting Windows 11, and Windows Server 2019 and above. Practical experience with Microsoft 365 and Azure. Solid working knowledge of Active Directory, Remote Management and Security tools. Good understanding of networking principles. Experience supporting desktops, laptops, servers and associated peripherals. Clear and professional communication skills. Ability to manage and prioritise multiple support requests effectively. A full UK driving licence is required, as the role will involve travel to client sites across Yorkshire. The 2nd Line Support Engineer is offering £33,000 £38,000 basic salary plus great benefits for the successful candidate. Benefits include 25 days + statutory bank holidays, and investment in training and professional certifications, with allocated time during the working week for study. All successful candidates will be contacted within 5 days of application for the position of 2nd Line Support Engineer. This position is being advertised by Technical Prospects Ltd. The services advertised by Technical Prospects Ltd are those of an Employment Agency.
Global bank based in Canary Wharf. Role - C# Developer - Desktop Applications Duration - 6 months with likely extension Rate - 415 p/d (inside IR35) Location - Hybrid / Canary Wharf Tech Stack C# WPF Winforms Javascript SQL Oracle Tasks Tasks range from understanding business requirements, designing application structures, business data analysis, programming WPF (Windows Presentation Foundation) applications in Visual C#.NET on both Oracle and SQL Server database, testing with users, implementation through Development, Quality Assurance (QA), Production and Disaster Recovery environments. Supporting users and writing operation documents including User Helps (manuals) will also be required. As well as application development, this role will also include all aspects of system constructions and support for existing programmes which are written as WinForms (C#.NET) applications. Also, applications written in other languages like MS VBA for Excel and Access, MS VB and MS Excel Macros will also be required. Additional Tasks Defining Database objects required in systems to connect with SQL and Oracle Database Administrators in both London and New York. Providing script for database inquiry languages, i.e., T-SQL (SQL Server) and PL/SQL (Oracle) to perform data analysis based on requirements from business parties. Setting up a system distribution method to Citrix and application servers for both Web and Window applications. Troubleshooting systems in an event of failure and implementing necessary solutions by checking Windows Operating System, Internet Information Server and any other relevant environments where the applications are running. In some case this role will act to liaise with other application support team staff. Following the existing team programming policy to keep a common development style to be shared in team members. Updating versions of MS .Net Framework and MS Visual .NET platform to include any necessary changes of existing systems running in Production. Liaising with the relevant support teams such as other Development sections, Technical Support, Network and Infrastructure and DBA where Business users experience system problems. Assessing the impact of data processing loads on SQL and Oracle database and, when appropriate, finding alternative approaches. Rolling out changes with a coordination of Release manager. It is important to maintain the change history of applications GCS is acting as an Employment Business in relation to this vacancy.
03/04/2026
Contractor
Global bank based in Canary Wharf. Role - C# Developer - Desktop Applications Duration - 6 months with likely extension Rate - 415 p/d (inside IR35) Location - Hybrid / Canary Wharf Tech Stack C# WPF Winforms Javascript SQL Oracle Tasks Tasks range from understanding business requirements, designing application structures, business data analysis, programming WPF (Windows Presentation Foundation) applications in Visual C#.NET on both Oracle and SQL Server database, testing with users, implementation through Development, Quality Assurance (QA), Production and Disaster Recovery environments. Supporting users and writing operation documents including User Helps (manuals) will also be required. As well as application development, this role will also include all aspects of system constructions and support for existing programmes which are written as WinForms (C#.NET) applications. Also, applications written in other languages like MS VBA for Excel and Access, MS VB and MS Excel Macros will also be required. Additional Tasks Defining Database objects required in systems to connect with SQL and Oracle Database Administrators in both London and New York. Providing script for database inquiry languages, i.e., T-SQL (SQL Server) and PL/SQL (Oracle) to perform data analysis based on requirements from business parties. Setting up a system distribution method to Citrix and application servers for both Web and Window applications. Troubleshooting systems in an event of failure and implementing necessary solutions by checking Windows Operating System, Internet Information Server and any other relevant environments where the applications are running. In some case this role will act to liaise with other application support team staff. Following the existing team programming policy to keep a common development style to be shared in team members. Updating versions of MS .Net Framework and MS Visual .NET platform to include any necessary changes of existing systems running in Production. Liaising with the relevant support teams such as other Development sections, Technical Support, Network and Infrastructure and DBA where Business users experience system problems. Assessing the impact of data processing loads on SQL and Oracle database and, when appropriate, finding alternative approaches. Rolling out changes with a coordination of Release manager. It is important to maintain the change history of applications GCS is acting as an Employment Business in relation to this vacancy.
Second Line Application Support Analyst Hybrid Birmingham (2 days onsite) Join a tech team that keeps some of the UK s biggest retail brands running. Who Are We? Since 1999, Retail Assist has been powering some of the best known names in retail, hospitality, and logistics. From Harvey Nichols and Selfridges, to Papa Johns, Vue International and Hobbycraft, our award winning tech services and software help brands deliver exceptional customer experience, every single day. As we continue to grow, we re looking for curious, proactive problem solvers to help us keep mission critical applications running smoothly for our customers. Sound like you? The Role: Second Line Application Support Analyst You ll join our Unified Application Services (UAS) team, taking the lead on diagnosing, fixing, and improving the retail applications our clients rely on across head office, stores, and distribution centres. This isn t just break fix. You'll become a trusted expert, working closely with 1st 3rd line teams, suppliers, and customer stakeholders to keep systems stable, solve recurring problems, and continuously improve how we support our customers. If you love getting stuck into complex issues, enjoy learning new systems, and thrive in a collaborative environment this is the perfect next step. What You ll Be Doing Application & Incident Support Own 2nd line application incidents and service requests. Troubleshoot using log analysis, SQL queries, dependency checks and structured diagnostics. Guide and support 1st line teams to drive better first-time resolution. Work with suppliers and 3rd line teams when deeper expertise is needed. Problem Management & Continuous Improvement Spot recurring issues and help drive root cause analysis. Suggest service improvements and refine processes, documentation, and monitoring. Carry out minor application config and admin tasks. Communication & Collaboration Work with technical teams, suppliers, and non technical users. Provide clear updates and reassurance during incidents. Build strong relationships and develop an understanding of B2C and B2B retail environments. Knowledge Sharing Create clear, helpful documentation and knowledge articles. Share expertise to support team development and reduce single points of failure. Out-of-Hours Support Join an on-call rota once trained, helping keep critical retail applications running 24/7. What We re Looking For Essential Experience in 2nd line application support or a similar environment. Strong understanding of incident, problem, and change management. Confident communicator who can support non technical users. Logical thinker who enjoys investigating and solving issues. Experience with business critical applications in retail or multi site environments. Proactive attitude, ownership mindset, and eagerness to learn. Desirable Experience with any of the following is a bonus: Windows Server Microsoft 365 Active Directory SQL Server PowerShell/Python AWS or cloud applications Monitoring tools (e.g., SolarWinds) Legacy platforms (iSeries, RTI) Managing third party or SaaS incidents What s In It for You? 25 days holiday + bank holidays Buy up to 5 extra days Discounts & perks via our Benefits Hub Travel pass loan & cycle to work scheme £1,000 refer a friend bonus Discounted dental care Access to childcare scheme Ready for Your Next Career Step? If you want to take ownership, expand your skills, and make a real impact supporting some of the UK s most iconic brands we d love to hear from you. Apply now and shape the future of retail technology with Retail Assist.
02/04/2026
Full time
Second Line Application Support Analyst Hybrid Birmingham (2 days onsite) Join a tech team that keeps some of the UK s biggest retail brands running. Who Are We? Since 1999, Retail Assist has been powering some of the best known names in retail, hospitality, and logistics. From Harvey Nichols and Selfridges, to Papa Johns, Vue International and Hobbycraft, our award winning tech services and software help brands deliver exceptional customer experience, every single day. As we continue to grow, we re looking for curious, proactive problem solvers to help us keep mission critical applications running smoothly for our customers. Sound like you? The Role: Second Line Application Support Analyst You ll join our Unified Application Services (UAS) team, taking the lead on diagnosing, fixing, and improving the retail applications our clients rely on across head office, stores, and distribution centres. This isn t just break fix. You'll become a trusted expert, working closely with 1st 3rd line teams, suppliers, and customer stakeholders to keep systems stable, solve recurring problems, and continuously improve how we support our customers. If you love getting stuck into complex issues, enjoy learning new systems, and thrive in a collaborative environment this is the perfect next step. What You ll Be Doing Application & Incident Support Own 2nd line application incidents and service requests. Troubleshoot using log analysis, SQL queries, dependency checks and structured diagnostics. Guide and support 1st line teams to drive better first-time resolution. Work with suppliers and 3rd line teams when deeper expertise is needed. Problem Management & Continuous Improvement Spot recurring issues and help drive root cause analysis. Suggest service improvements and refine processes, documentation, and monitoring. Carry out minor application config and admin tasks. Communication & Collaboration Work with technical teams, suppliers, and non technical users. Provide clear updates and reassurance during incidents. Build strong relationships and develop an understanding of B2C and B2B retail environments. Knowledge Sharing Create clear, helpful documentation and knowledge articles. Share expertise to support team development and reduce single points of failure. Out-of-Hours Support Join an on-call rota once trained, helping keep critical retail applications running 24/7. What We re Looking For Essential Experience in 2nd line application support or a similar environment. Strong understanding of incident, problem, and change management. Confident communicator who can support non technical users. Logical thinker who enjoys investigating and solving issues. Experience with business critical applications in retail or multi site environments. Proactive attitude, ownership mindset, and eagerness to learn. Desirable Experience with any of the following is a bonus: Windows Server Microsoft 365 Active Directory SQL Server PowerShell/Python AWS or cloud applications Monitoring tools (e.g., SolarWinds) Legacy platforms (iSeries, RTI) Managing third party or SaaS incidents What s In It for You? 25 days holiday + bank holidays Buy up to 5 extra days Discounts & perks via our Benefits Hub Travel pass loan & cycle to work scheme £1,000 refer a friend bonus Discounted dental care Access to childcare scheme Ready for Your Next Career Step? If you want to take ownership, expand your skills, and make a real impact supporting some of the UK s most iconic brands we d love to hear from you. Apply now and shape the future of retail technology with Retail Assist.
Pay Rate: £12.50 £14.00 per hour (DOE) About the Role: We are currently recruiting for a temporary Administrator to join a fast-paced telecommunications business based in Magor. This role will support and coordinate day-to-day logistics operations across both domestic and international activities. You will play a key role in ensuring the smooth movement, storage, and control of spare parts and shipments, while maintaining high standards of accuracy, compliance, and customer service. Acting as a central point of contact, you will liaise with customers, internal teams, suppliers, freight forwarders, and service providers. Key Responsibilities: Support spare parts and stock management, including monitoring stock levels and movements Prepare, check, and manage logistics and shipping documentation Liaise with customers, suppliers, freight forwarders, and service providers Manage shared logistics inboxes and respond to queries efficiently Track performance against SLAs and KPIs and assist with reporting Raise and manage purchase orders related to logistics activities Support asset, PPE, and tooling control in line with operational needs What We re Looking For: Previous administration experience (logistics or telecoms desirable) Strong organisational skills and attention to detail Ability to manage multiple tasks in a fast-paced environment Good communication skills and a proactive approach Competent in Microsoft Office and general systems What s on Offer: Competitive hourly rate (£12.50 £14.00 DOE) Valuable experience within a growing telecommunications business Supportive and dynamic working environment Please call Clare on (phone number removed) for more details and please apply to this advert to prompt a callback.
02/04/2026
Seasonal
Pay Rate: £12.50 £14.00 per hour (DOE) About the Role: We are currently recruiting for a temporary Administrator to join a fast-paced telecommunications business based in Magor. This role will support and coordinate day-to-day logistics operations across both domestic and international activities. You will play a key role in ensuring the smooth movement, storage, and control of spare parts and shipments, while maintaining high standards of accuracy, compliance, and customer service. Acting as a central point of contact, you will liaise with customers, internal teams, suppliers, freight forwarders, and service providers. Key Responsibilities: Support spare parts and stock management, including monitoring stock levels and movements Prepare, check, and manage logistics and shipping documentation Liaise with customers, suppliers, freight forwarders, and service providers Manage shared logistics inboxes and respond to queries efficiently Track performance against SLAs and KPIs and assist with reporting Raise and manage purchase orders related to logistics activities Support asset, PPE, and tooling control in line with operational needs What We re Looking For: Previous administration experience (logistics or telecoms desirable) Strong organisational skills and attention to detail Ability to manage multiple tasks in a fast-paced environment Good communication skills and a proactive approach Competent in Microsoft Office and general systems What s on Offer: Competitive hourly rate (£12.50 £14.00 DOE) Valuable experience within a growing telecommunications business Supportive and dynamic working environment Please call Clare on (phone number removed) for more details and please apply to this advert to prompt a callback.
Job Title: Trainee Proclaim Developer Location: Sharston, Manchester, M22 4SN Salary : Up to £30,000 per annum, dependent on experience Job type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 64 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 8,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business. The Role: Express is currently looking to appoint a Trainee Proclaim Developer, who will be responsible for assisting in the development and day to day administration of the Proclaim case management system. Access Legal Proclaim - Case management for today's UK law firms The role will be working with our Development Manager, nine other developers and where necessary third parties, in particular Access Legal Systems to ensure that all identified improvements to the system can be integrated efficiently and with minimal impact to end users. The role will mainly involve developing and modifying the Proclaim case management system based on business needs through a combination of coding using the built in language editor and screen design and using built in developer tools. In addition to development, the role will encompass the day-to-day administration of the Proclaim system and you would also be expected to support users of Proclaim with any issues. There may be opportunities to use other coding languages where required to integrate Proclaim with third party applications. You will need a great deal of co-operation with the general IT department and Operations department. Full training in the maintenance, administration, and development of Proclaim will be provided - the successful candidate must bring a strong work ethic, analytical approach and display the ability to apply a common-sense approach to problem solving. Person Specification: Essential: Excellent analytical and problem-solving skills. Effective communication skills. A methodical approach to working on large projects. Ability to clearly document planned and completed work. Excellent organisation and time management skills. Ability to work as part of a team in the delivery of projects. Ability to work under pressure to deadlines. Must understand the concept of internal customers and ensure that internal stakeholders remain confident in the ability of Proclaim to suit the needs of the business Desired: Programming experience/qualification or equivalent academic qualification. General understanding of common database programming and query languages. Working with data in software eg: Microsoft Excel Salary & Hours Salary of up to £30,000, dependent on experience Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday. It may on occasion be necessary to perform maintenance outside of core hours and therefore a flexible approach is required. Benefits: Hybrid Working - 3/2 hybrid working pattern after probation. 23 Days Holiday - Rising to 26 days, plus bank/public holidays. Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement. Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme. Looking After Your Well-being- 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more. Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of; Junior Proclaim Developer, Trainee Case Management Developer, Trainee Proclaim Developer, IT Developer, Web Designer SQL Queries, Proclaim Accounts may also be considered for this role.
02/04/2026
Full time
Job Title: Trainee Proclaim Developer Location: Sharston, Manchester, M22 4SN Salary : Up to £30,000 per annum, dependent on experience Job type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 64 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 8,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business. The Role: Express is currently looking to appoint a Trainee Proclaim Developer, who will be responsible for assisting in the development and day to day administration of the Proclaim case management system. Access Legal Proclaim - Case management for today's UK law firms The role will be working with our Development Manager, nine other developers and where necessary third parties, in particular Access Legal Systems to ensure that all identified improvements to the system can be integrated efficiently and with minimal impact to end users. The role will mainly involve developing and modifying the Proclaim case management system based on business needs through a combination of coding using the built in language editor and screen design and using built in developer tools. In addition to development, the role will encompass the day-to-day administration of the Proclaim system and you would also be expected to support users of Proclaim with any issues. There may be opportunities to use other coding languages where required to integrate Proclaim with third party applications. You will need a great deal of co-operation with the general IT department and Operations department. Full training in the maintenance, administration, and development of Proclaim will be provided - the successful candidate must bring a strong work ethic, analytical approach and display the ability to apply a common-sense approach to problem solving. Person Specification: Essential: Excellent analytical and problem-solving skills. Effective communication skills. A methodical approach to working on large projects. Ability to clearly document planned and completed work. Excellent organisation and time management skills. Ability to work as part of a team in the delivery of projects. Ability to work under pressure to deadlines. Must understand the concept of internal customers and ensure that internal stakeholders remain confident in the ability of Proclaim to suit the needs of the business Desired: Programming experience/qualification or equivalent academic qualification. General understanding of common database programming and query languages. Working with data in software eg: Microsoft Excel Salary & Hours Salary of up to £30,000, dependent on experience Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday. It may on occasion be necessary to perform maintenance outside of core hours and therefore a flexible approach is required. Benefits: Hybrid Working - 3/2 hybrid working pattern after probation. 23 Days Holiday - Rising to 26 days, plus bank/public holidays. Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement. Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme. Looking After Your Well-being- 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more. Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of; Junior Proclaim Developer, Trainee Case Management Developer, Trainee Proclaim Developer, IT Developer, Web Designer SQL Queries, Proclaim Accounts may also be considered for this role.
Data & MIS Manager (Integration & Project Manager) Wandsworth, London 40,000 to 42,500 + 30 days holiday + Bank Holidays + Pension + Life Insurance Excellent opportunity for a Data Manager with MIS experience looking for a role offering autonomy and the opportunity to stamp your mark on an organisation, taking ownership of and modernising their data and MIS systems. This organisation are in the education sector and have a brilliant reputation within their industry. They are well-established, stable, and pride themselves on their culture and being a great place to work. This role is the first of its kind within the organisation, meaning that it is a great opportunity for you to come in, bring your ideas to the table and truly make your mark. On a day-to-day you will be responsible for data migration, integration, data integrity and quality, reporting and management information, as well as dealing with leadership, governors and stakeholders. The ideal candidate will come from a Data Manager role (or similar background), ideally within education or broader public sector, and will have experience with an MIS system. You will have good data quality expertise and will be comfortable communicating and dealing with stakeholders in a school environment. This is a fantastic opportunity to take full ownership of a core system, influence how data is managed across the organisation and contribute to a long term digital strategy, while retaining a strong work life balance in a supportive setting. The Role: MIS & Data Manager, acting as system owner and project lead for data migration Responsible for data cleansing, mapping, validation, User Acceptance Testing and configuration of workflows Day to day administration of the MIS Produce reporting for SLT, Governors and compliance requirements, developing dashboards and reducing reliance on manual spreadsheets Ensure data integrity across admissions, onboarding, year transitions and leavers Onsite role in Wandsworth The Person: Experience in a Data Management role, ideally from education or the broader public sector Experience with an MIS system Data Quality expertise Comfortable communicating with and dealing with stakeholders Based within a commutable distance of Wandsworth and happy to work onsite Reference Number: BBBH(phone number removed) Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
02/04/2026
Full time
Data & MIS Manager (Integration & Project Manager) Wandsworth, London 40,000 to 42,500 + 30 days holiday + Bank Holidays + Pension + Life Insurance Excellent opportunity for a Data Manager with MIS experience looking for a role offering autonomy and the opportunity to stamp your mark on an organisation, taking ownership of and modernising their data and MIS systems. This organisation are in the education sector and have a brilliant reputation within their industry. They are well-established, stable, and pride themselves on their culture and being a great place to work. This role is the first of its kind within the organisation, meaning that it is a great opportunity for you to come in, bring your ideas to the table and truly make your mark. On a day-to-day you will be responsible for data migration, integration, data integrity and quality, reporting and management information, as well as dealing with leadership, governors and stakeholders. The ideal candidate will come from a Data Manager role (or similar background), ideally within education or broader public sector, and will have experience with an MIS system. You will have good data quality expertise and will be comfortable communicating and dealing with stakeholders in a school environment. This is a fantastic opportunity to take full ownership of a core system, influence how data is managed across the organisation and contribute to a long term digital strategy, while retaining a strong work life balance in a supportive setting. The Role: MIS & Data Manager, acting as system owner and project lead for data migration Responsible for data cleansing, mapping, validation, User Acceptance Testing and configuration of workflows Day to day administration of the MIS Produce reporting for SLT, Governors and compliance requirements, developing dashboards and reducing reliance on manual spreadsheets Ensure data integrity across admissions, onboarding, year transitions and leavers Onsite role in Wandsworth The Person: Experience in a Data Management role, ideally from education or the broader public sector Experience with an MIS system Data Quality expertise Comfortable communicating with and dealing with stakeholders Based within a commutable distance of Wandsworth and happy to work onsite Reference Number: BBBH(phone number removed) Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Job Title: Cloud Infrastructure Architect Location: Liverpool City Centre on a Hybrid working basis Salary: Up to 75,000 per annum DOE Job Type: Permanent, Full Time Working Hours: 37.5 hours per week, Monday-Friday 9.00am - 5.30pm Acorn is looking for a passionate Cloud Infrastructure Architect who will be responsible for designing, implementing, and optimising secure, scalable, and highly available cloud platforms. This role requires technical leadership across cloud strategy, architecture governance, infrastructure modernisation, and operational excellence. The architect partners closely with business areas to ensure the cloud environment supports organisational goals and meets enterprise standards. Responsibilities: Develop end-to-end cloud architectures, supporting enterprise workloads, including compute, storage, networking, identity, and automation. Develop a close working relationship with Platform Engineering to ensure robust design and delivery across our cloud platforms Create reference architectures, design patterns, and technical standards for cloud environments. Design hybrid and multi-cloud strategies leveraging platforms such as Azure, AWS, and GCP. Evaluate new cloud services, tools, and technologies to guide technical direction. Lead the design and implementation of core cloud infrastructure components: virtual networks, identity and access, monitoring, encryption, resilience, and backup strategies. Define infrastructure-as-code patterns using tools such as Terraform, Bicep, or ARM. Support migration of workloads from on-premise to cloud platforms following best-practice frameworks Ensure cloud designs adhere to security standards, regulatory requirements, and architectural governance. Implement Zero Trust principles, network segmentation, encryption, key management, and secure access control models. Partner with SecOps teams to ensure monitoring, logging, and incident response capabilities are embedded Develop automation and service optimisation strategies to improve performance, cost efficiency, and availability. Conduct capacity planning, resilience engineering, disaster recovery design, and performance tuning. Mentor engineers across cloud, DevOps, and infrastructure teams. About you: Requirements: Proven experience across several disciplines; networking, infrastructure, cloud platform and system administration Extensive experience designing and supporting cloud infrastructure on Azure, AWS, or GCP Strong understanding of networking (VNETs/VPCs, routing, DNS, load balancing, firewalls) Knowledge of infrastructure-as-code and automation tooling. Experience with container platforms (AKS, EKS, GKE, Kubernetes) and serverless architectures. Strong background in identity and access management (Azure AD, IAM, RBAC). Proven experience building scalable, resilient, and secure cloud architectures. Solid understanding of cloud cost optimisation and FinOps principles Grow with Acorn We bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: 35 days' holiday (including bank holidays) with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: Earn recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited Armed Forces Covenant signatory Great Places to Work 2024/25 Best Place to Work for Development Best Place to Work for Women Before applying, please know: If your application is successful, we will run relevant employment checks prior to your employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements We can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of; Cloud Infrastructure Administrator, IT Architect, Systems Developer, Software Architect may also be considered for this role.
02/04/2026
Full time
Job Title: Cloud Infrastructure Architect Location: Liverpool City Centre on a Hybrid working basis Salary: Up to 75,000 per annum DOE Job Type: Permanent, Full Time Working Hours: 37.5 hours per week, Monday-Friday 9.00am - 5.30pm Acorn is looking for a passionate Cloud Infrastructure Architect who will be responsible for designing, implementing, and optimising secure, scalable, and highly available cloud platforms. This role requires technical leadership across cloud strategy, architecture governance, infrastructure modernisation, and operational excellence. The architect partners closely with business areas to ensure the cloud environment supports organisational goals and meets enterprise standards. Responsibilities: Develop end-to-end cloud architectures, supporting enterprise workloads, including compute, storage, networking, identity, and automation. Develop a close working relationship with Platform Engineering to ensure robust design and delivery across our cloud platforms Create reference architectures, design patterns, and technical standards for cloud environments. Design hybrid and multi-cloud strategies leveraging platforms such as Azure, AWS, and GCP. Evaluate new cloud services, tools, and technologies to guide technical direction. Lead the design and implementation of core cloud infrastructure components: virtual networks, identity and access, monitoring, encryption, resilience, and backup strategies. Define infrastructure-as-code patterns using tools such as Terraform, Bicep, or ARM. Support migration of workloads from on-premise to cloud platforms following best-practice frameworks Ensure cloud designs adhere to security standards, regulatory requirements, and architectural governance. Implement Zero Trust principles, network segmentation, encryption, key management, and secure access control models. Partner with SecOps teams to ensure monitoring, logging, and incident response capabilities are embedded Develop automation and service optimisation strategies to improve performance, cost efficiency, and availability. Conduct capacity planning, resilience engineering, disaster recovery design, and performance tuning. Mentor engineers across cloud, DevOps, and infrastructure teams. About you: Requirements: Proven experience across several disciplines; networking, infrastructure, cloud platform and system administration Extensive experience designing and supporting cloud infrastructure on Azure, AWS, or GCP Strong understanding of networking (VNETs/VPCs, routing, DNS, load balancing, firewalls) Knowledge of infrastructure-as-code and automation tooling. Experience with container platforms (AKS, EKS, GKE, Kubernetes) and serverless architectures. Strong background in identity and access management (Azure AD, IAM, RBAC). Proven experience building scalable, resilient, and secure cloud architectures. Solid understanding of cloud cost optimisation and FinOps principles Grow with Acorn We bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: 35 days' holiday (including bank holidays) with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: Earn recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited Armed Forces Covenant signatory Great Places to Work 2024/25 Best Place to Work for Development Best Place to Work for Women Before applying, please know: If your application is successful, we will run relevant employment checks prior to your employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements We can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of; Cloud Infrastructure Administrator, IT Architect, Systems Developer, Software Architect may also be considered for this role.
Product Catalogue Administrator - 30,000/ 35,000 - Liverpool Principal IT are proud to be partnering with a well-established organisation in the Liverpool area to recruit a Product Catalogue Administrator. The successful candidate will join a collaborative Systems & Technology team, supporting core infrastructure, user systems, and data reporting capabilities. The Product Data Administrator is responsible for maintaining and optimising the company's product catalogue across all sales channels. The role ensures product information is accurate, consistent and aligned with business and commercial goals. Reporting to the Head of Systems & Technology, the role works closely with teams across the business. Key Responsibilities Manage and maintain the product catalogue and product data. Ensure product information (descriptions, specifications, images) is accurate and up to date. Maintain Product Information Management (PIM) systems. Monitor data quality, conduct audits and correct errors. Coordinate product launches and catalogue updates. Support eCommerce platforms and product listings. Work with internal teams and suppliers to maintain product information. Improve product discoverability through categorisation and SEO best practices. Key Skills Strong attention to detail and organisation. Experience with PIM systems and large product datasets. Knowledge of eCommerce platforms. Strong Excel / MS365 skills. Basic understanding of databases or SQL. Good communication and collaboration skills. Qualifications & Experience 3+ years' experience in product data, catalogue management or eCommerce roles. ERP and reporting experience beneficial. Benefits & Schedule On-site parking Office-based: Monday - Friday, 9am - 5:30pm INDGH
02/04/2026
Full time
Product Catalogue Administrator - 30,000/ 35,000 - Liverpool Principal IT are proud to be partnering with a well-established organisation in the Liverpool area to recruit a Product Catalogue Administrator. The successful candidate will join a collaborative Systems & Technology team, supporting core infrastructure, user systems, and data reporting capabilities. The Product Data Administrator is responsible for maintaining and optimising the company's product catalogue across all sales channels. The role ensures product information is accurate, consistent and aligned with business and commercial goals. Reporting to the Head of Systems & Technology, the role works closely with teams across the business. Key Responsibilities Manage and maintain the product catalogue and product data. Ensure product information (descriptions, specifications, images) is accurate and up to date. Maintain Product Information Management (PIM) systems. Monitor data quality, conduct audits and correct errors. Coordinate product launches and catalogue updates. Support eCommerce platforms and product listings. Work with internal teams and suppliers to maintain product information. Improve product discoverability through categorisation and SEO best practices. Key Skills Strong attention to detail and organisation. Experience with PIM systems and large product datasets. Knowledge of eCommerce platforms. Strong Excel / MS365 skills. Basic understanding of databases or SQL. Good communication and collaboration skills. Qualifications & Experience 3+ years' experience in product data, catalogue management or eCommerce roles. ERP and reporting experience beneficial. Benefits & Schedule On-site parking Office-based: Monday - Friday, 9am - 5:30pm INDGH
Fire & Security Engineer ( Service / Remedials) Location: Pill, Bristol (all work within 45 mins- 1 hour of base) Salary: 38,000- 42,000 basic + OT 1.5x + on-call payments ( 1 in 8 , 185) Hours: Mon-Fri, 08:00-17:00 Contract: Permanent, Full-time Ideally candidate will live no more than 30- 45 mins from main office The Role We're looking for a multi-disciplined Fire & Security Engineer (Grade 3) to join a growing business in Pill, Bristol . This is mainly service and remedial work role , with a strong focus on planned preventive maintenance (PPM) -no long-distance travel and no overnight stays . What you'll be doing Carrying out service, remedial and PPM visits across fire and security systems Working on systems including intruder alarms, fire alarms, access control and CCTV (IP & analogue) Ensuring works meet relevant British Standards and NSI requirements Accurately completing job paperwork / updates via CRM/PDA Taking part in an on-call rota (1 in 8) What we're looking for Time served engineer and/or IPAF ECS (or CSCS) card FIA qualified (preferred not essential) Ideally multi-disciplined across Fire & Security Good IT/admin ability (MS Office / job systems) and strong customer service Full UK driving licence Pay, on-call & benefits Basic: 38k- 42k On-call: 1 in 8 , with max average 1 call-out per week On-call payment: 185 per week when on-call Paid door-to-door (travel time paid) Overtime: time and a half after hours Company van provided 25 days holiday (plus bank holidays, if applicable) Power tools provided
02/04/2026
Full time
Fire & Security Engineer ( Service / Remedials) Location: Pill, Bristol (all work within 45 mins- 1 hour of base) Salary: 38,000- 42,000 basic + OT 1.5x + on-call payments ( 1 in 8 , 185) Hours: Mon-Fri, 08:00-17:00 Contract: Permanent, Full-time Ideally candidate will live no more than 30- 45 mins from main office The Role We're looking for a multi-disciplined Fire & Security Engineer (Grade 3) to join a growing business in Pill, Bristol . This is mainly service and remedial work role , with a strong focus on planned preventive maintenance (PPM) -no long-distance travel and no overnight stays . What you'll be doing Carrying out service, remedial and PPM visits across fire and security systems Working on systems including intruder alarms, fire alarms, access control and CCTV (IP & analogue) Ensuring works meet relevant British Standards and NSI requirements Accurately completing job paperwork / updates via CRM/PDA Taking part in an on-call rota (1 in 8) What we're looking for Time served engineer and/or IPAF ECS (or CSCS) card FIA qualified (preferred not essential) Ideally multi-disciplined across Fire & Security Good IT/admin ability (MS Office / job systems) and strong customer service Full UK driving licence Pay, on-call & benefits Basic: 38k- 42k On-call: 1 in 8 , with max average 1 call-out per week On-call payment: 185 per week when on-call Paid door-to-door (travel time paid) Overtime: time and a half after hours Company van provided 25 days holiday (plus bank holidays, if applicable) Power tools provided
An excellent opportunity has arisen to join the Medair UK team as we are seeking a part-time Operations Support Officer to provide crucial support in a varied role. The post holder will be responsible for Medair UK s financial and office administration, including maintenance of the organisation s CRM database and some fundraising support. You will ensure the accurate processing and timely delivery of donor and financial information and acting as first point of contact for the organisation, you will be responding to supporter enquiries. You will also provide general office, and IT support to the Head of Operations. About Medair UK Medair is a Christian humanitarian organisation that responds to conflict, disease, and disaster so that the world s most vulnerable and hard-to reach people can live with dignity and hope. Medair UK is an affiliate of the Swiss-based humanitarian organisation, Medair International. Together, we work in some of the most remote and difficult places on earth, empowering people to build a better future. This year our teams in Sudan have remained operational, working under the most difficult conditions, and launched a new response in Chad to support those fleeing across the borders. In the Democratic Republic of Congo, we received global coverage as one of the first responders saving the lives of communities affected by Mpox and no lives were lost amongst those we treated. We also scaled up in Lebanon supporting at displaced communities affected by the conflict. In 2024 through our experienced national and international teams we helped 3,743,021 people across 13 countries. About you You will have experience of working in an office administration role, including financial processing and have proven experience with databases. You will be comfortable working with and prioritising high volumes of work. In addition to your experience of completing routine, complex tasks accurately and systematically, you will be able to maintain quality and attention to detail. Confident, polite and professional with excellent communication skills and the ability to work as part of a team, you will have strong planning and organisational skills, with experience of maintaining office and administrative systems Key Activities Donation Processing Responsible for the timely recording and processing of all incoming donations (including via our website, bank account, third party platforms and cheques) into the Medair UK CRM (Salesforce). Ensure all donors receive gift acknowledgements / thank you letters corresponding to each gift received. Maintain up-to-date records of donors, staff and other contacts in the Medair UK database. Process and record completed Gift Aid declarations and support in the regular reclaim of Gift Aid. Financial Administration Inputting of all financial data (income and expenditure) into Quick Books. Preparing and following up suppliers invoices for payment. Processing expenses claims. Managing the banking of income and supporter cheques. Support the Head of Operations to implement the month and year end reconciliation process for both Salesforce and Quick Books. Facilities & Office Management Act as first point of contact for the office and public enquiries, responding to incoming telephone calls and emails. Answer basic enquiries about Medair's work and distributing information to supporters and others as required. Manage and order office supplies, stationery and equipment. Maintain a clean, tidy and safe working environment, administrating risk assessments, H&S and fire safety procedures. Information Technology Ensuring the maintenance of the IT system and handling minor in-house IT technical issues for staff and volunteers. Liaising with the Global Support Office IT Helpdesk team to ensure the timely set up of IT for new staff and volunteers i.e. setting up email addresses, and relevant permissions. Ensuring that IT permissions are current, and that these are amended as and when staff and volunteers leave. Assisting with continuous improvements in Medair UK s use of IT. Engagement Support Supporting fundraising activities with data segmentation and the production of standard and custom reports in Salesforce Supporting the production and automation of email newsletter and appeals via Campaign Monitor Setting up new Salesforce campaigns with tailored reports and dashboards to track donations. Producing digital surveys and web-forms as required. Providing support to Medair s virtual events, including the technical administration of Zoom and pre and post event attendee administration. HR Administration Organising and co-ordinating staff and volunteer inductions ensuring that the induction checklist is completed. Supporting the Head of Operations with team training and organisational learning and development opportunities. Qualifications - DESIRABLE Vocational qualification in business or financial management / administration desirable Languages Excellent English (spoken and written). Experience / Competencies ESSENTIAL Experience of office administration / financial administration Experience of Microsoft Office solutions, including proficiency in Excel, Word, Internet and email use Experience of fundraising or other database(s), ideally Salesforce and Campaign Monitor Experience of finance packages Able to work to tight deadlines Capable planner with attention to detail for data quality, accuracy and consistency Clear spoken and written communicator Strong team player Ability to handle a wide and varied workload and work on own initiative Inspired by and in full agreement with Medair s Christian values and ethos Willing to contribute to the spiritual life of the team including prayer meetings Willingness to be flexible in terms of hours worked at occasional, but inevitable moments of crisis Experience / Competencies DESIRABLE Experience and proficiency in the use of Salesforce and Quickbooks Knowledge or experience in the HR, IT or Office Management disciplines Experience in charity sector Experience in relief / development work Understanding of Humanitarian Issues Contract Details: Part-Time (3 to 4 days/wk to be mutually agreed), permanent Salary: £28,900 (pro rated to agreed part-time hours) Closing date: Tuesday 21st April, 5pm. Interviews likely to be held on Wednesday 29th or Thursday 30th April. Workplace : Medair UK office is based in Kennington, London. There is possibility to adopt hybrid working, but with a minimum of at least 2 days in the office. Only those eligible to work in the UK can apply. NOTE : In order to maintain the organisation s Christian ethos, there is a genuine occupational requirement for the holder of this Medair UK position to be a committed Christian
02/04/2026
Full time
An excellent opportunity has arisen to join the Medair UK team as we are seeking a part-time Operations Support Officer to provide crucial support in a varied role. The post holder will be responsible for Medair UK s financial and office administration, including maintenance of the organisation s CRM database and some fundraising support. You will ensure the accurate processing and timely delivery of donor and financial information and acting as first point of contact for the organisation, you will be responding to supporter enquiries. You will also provide general office, and IT support to the Head of Operations. About Medair UK Medair is a Christian humanitarian organisation that responds to conflict, disease, and disaster so that the world s most vulnerable and hard-to reach people can live with dignity and hope. Medair UK is an affiliate of the Swiss-based humanitarian organisation, Medair International. Together, we work in some of the most remote and difficult places on earth, empowering people to build a better future. This year our teams in Sudan have remained operational, working under the most difficult conditions, and launched a new response in Chad to support those fleeing across the borders. In the Democratic Republic of Congo, we received global coverage as one of the first responders saving the lives of communities affected by Mpox and no lives were lost amongst those we treated. We also scaled up in Lebanon supporting at displaced communities affected by the conflict. In 2024 through our experienced national and international teams we helped 3,743,021 people across 13 countries. About you You will have experience of working in an office administration role, including financial processing and have proven experience with databases. You will be comfortable working with and prioritising high volumes of work. In addition to your experience of completing routine, complex tasks accurately and systematically, you will be able to maintain quality and attention to detail. Confident, polite and professional with excellent communication skills and the ability to work as part of a team, you will have strong planning and organisational skills, with experience of maintaining office and administrative systems Key Activities Donation Processing Responsible for the timely recording and processing of all incoming donations (including via our website, bank account, third party platforms and cheques) into the Medair UK CRM (Salesforce). Ensure all donors receive gift acknowledgements / thank you letters corresponding to each gift received. Maintain up-to-date records of donors, staff and other contacts in the Medair UK database. Process and record completed Gift Aid declarations and support in the regular reclaim of Gift Aid. Financial Administration Inputting of all financial data (income and expenditure) into Quick Books. Preparing and following up suppliers invoices for payment. Processing expenses claims. Managing the banking of income and supporter cheques. Support the Head of Operations to implement the month and year end reconciliation process for both Salesforce and Quick Books. Facilities & Office Management Act as first point of contact for the office and public enquiries, responding to incoming telephone calls and emails. Answer basic enquiries about Medair's work and distributing information to supporters and others as required. Manage and order office supplies, stationery and equipment. Maintain a clean, tidy and safe working environment, administrating risk assessments, H&S and fire safety procedures. Information Technology Ensuring the maintenance of the IT system and handling minor in-house IT technical issues for staff and volunteers. Liaising with the Global Support Office IT Helpdesk team to ensure the timely set up of IT for new staff and volunteers i.e. setting up email addresses, and relevant permissions. Ensuring that IT permissions are current, and that these are amended as and when staff and volunteers leave. Assisting with continuous improvements in Medair UK s use of IT. Engagement Support Supporting fundraising activities with data segmentation and the production of standard and custom reports in Salesforce Supporting the production and automation of email newsletter and appeals via Campaign Monitor Setting up new Salesforce campaigns with tailored reports and dashboards to track donations. Producing digital surveys and web-forms as required. Providing support to Medair s virtual events, including the technical administration of Zoom and pre and post event attendee administration. HR Administration Organising and co-ordinating staff and volunteer inductions ensuring that the induction checklist is completed. Supporting the Head of Operations with team training and organisational learning and development opportunities. Qualifications - DESIRABLE Vocational qualification in business or financial management / administration desirable Languages Excellent English (spoken and written). Experience / Competencies ESSENTIAL Experience of office administration / financial administration Experience of Microsoft Office solutions, including proficiency in Excel, Word, Internet and email use Experience of fundraising or other database(s), ideally Salesforce and Campaign Monitor Experience of finance packages Able to work to tight deadlines Capable planner with attention to detail for data quality, accuracy and consistency Clear spoken and written communicator Strong team player Ability to handle a wide and varied workload and work on own initiative Inspired by and in full agreement with Medair s Christian values and ethos Willing to contribute to the spiritual life of the team including prayer meetings Willingness to be flexible in terms of hours worked at occasional, but inevitable moments of crisis Experience / Competencies DESIRABLE Experience and proficiency in the use of Salesforce and Quickbooks Knowledge or experience in the HR, IT or Office Management disciplines Experience in charity sector Experience in relief / development work Understanding of Humanitarian Issues Contract Details: Part-Time (3 to 4 days/wk to be mutually agreed), permanent Salary: £28,900 (pro rated to agreed part-time hours) Closing date: Tuesday 21st April, 5pm. Interviews likely to be held on Wednesday 29th or Thursday 30th April. Workplace : Medair UK office is based in Kennington, London. There is possibility to adopt hybrid working, but with a minimum of at least 2 days in the office. Only those eligible to work in the UK can apply. NOTE : In order to maintain the organisation s Christian ethos, there is a genuine occupational requirement for the holder of this Medair UK position to be a committed Christian
Microsoft Security Engineer (Defender / Purview / Entra ID) Salary: Up to £70,000 + Bonus + Benefits Location: Central London - Hybrid (3 days per week onsite) Job Type: PermanentA globally established organisation is seeking a Microsoft Security Engineer to strengthen its security capability across identity, endpoint, data protection and threat detection. This role will focus on leveraging the Microsoft security stack, including Defender XDR, Purview and Entra ID, to protect enterprise systems, manage risk and respond to security threats. You will work closely with internal teams to enhance security posture, implement controls and support ongoing improvements across the environment. Responsibilities for the Microsoft Security Engineer: Implement and manage Microsoft Defender XDR across endpoint, identity, email and cloud environments Design and maintain Data Loss Prevention (DLP) and Information Protection policies using Microsoft Purview Monitor, investigate and respond to security threats, incidents and vulnerabilities Configure and manage identity and access controls using Microsoft Entra ID, including Conditional Access and MFA Implement and maintain Privileged Identity Management (PIM/PAM) and secure access policies Conduct proactive threat hunting and support incident response activities Secure cloud applications and endpoints, ensuring alignment with security best practices Support eDiscovery, audit and data governance requirements using Microsoft Purview Work with internal teams and external partners to improve overall security posture Produce documentation, reporting and insights on security performance and risks Essential Skills for the Microsoft Security Engineer: Strong experience working within cybersecurity roles focused on Microsoft security technologies Hands-on experience with Microsoft Defender XDR, Microsoft Purview and Entra ID Experience implementing DLP, identity security and endpoint protection solutions Strong understanding of authentication protocols such as SAML, OAuth and OpenID Connect Experience with PowerShell scripting for automation and administration Understanding of security frameworks and threat models such as MITRE ATT&CK Relevant Microsoft certifications such as SC-200, SC-300 or SC-400 Desirable Skills for the Microsoft Security Engineer: CISSP or equivalent security certification Strong analytical and problem-solving capability Experience working within fast-paced, enterprise environments Strong stakeholder communication and collaboration skills If you are a Microsoft-focused security professional looking to work across Defender, Purview and identity security within a complex enterprise environment, this role offers strong exposure to modern security technologies and the opportunity to make a meaningful impact.Microsoft Security Engineer (Defender / Purview / Entra ID)
02/04/2026
Full time
Microsoft Security Engineer (Defender / Purview / Entra ID) Salary: Up to £70,000 + Bonus + Benefits Location: Central London - Hybrid (3 days per week onsite) Job Type: PermanentA globally established organisation is seeking a Microsoft Security Engineer to strengthen its security capability across identity, endpoint, data protection and threat detection. This role will focus on leveraging the Microsoft security stack, including Defender XDR, Purview and Entra ID, to protect enterprise systems, manage risk and respond to security threats. You will work closely with internal teams to enhance security posture, implement controls and support ongoing improvements across the environment. Responsibilities for the Microsoft Security Engineer: Implement and manage Microsoft Defender XDR across endpoint, identity, email and cloud environments Design and maintain Data Loss Prevention (DLP) and Information Protection policies using Microsoft Purview Monitor, investigate and respond to security threats, incidents and vulnerabilities Configure and manage identity and access controls using Microsoft Entra ID, including Conditional Access and MFA Implement and maintain Privileged Identity Management (PIM/PAM) and secure access policies Conduct proactive threat hunting and support incident response activities Secure cloud applications and endpoints, ensuring alignment with security best practices Support eDiscovery, audit and data governance requirements using Microsoft Purview Work with internal teams and external partners to improve overall security posture Produce documentation, reporting and insights on security performance and risks Essential Skills for the Microsoft Security Engineer: Strong experience working within cybersecurity roles focused on Microsoft security technologies Hands-on experience with Microsoft Defender XDR, Microsoft Purview and Entra ID Experience implementing DLP, identity security and endpoint protection solutions Strong understanding of authentication protocols such as SAML, OAuth and OpenID Connect Experience with PowerShell scripting for automation and administration Understanding of security frameworks and threat models such as MITRE ATT&CK Relevant Microsoft certifications such as SC-200, SC-300 or SC-400 Desirable Skills for the Microsoft Security Engineer: CISSP or equivalent security certification Strong analytical and problem-solving capability Experience working within fast-paced, enterprise environments Strong stakeholder communication and collaboration skills If you are a Microsoft-focused security professional looking to work across Defender, Purview and identity security within a complex enterprise environment, this role offers strong exposure to modern security technologies and the opportunity to make a meaningful impact.Microsoft Security Engineer (Defender / Purview / Entra ID)
Sanderson Recruitment Plc
Cardiff, South Glamorgan
Entry-level Systems Engineer, graduate, hybrid working. Location: Cardiff - Hybrid Salary: £25,000 Job Type: Permanent Join a leading technology organisation and build your career in modern IT. This is a hands-on opportunity for a technically curious Graduate Systems Engineer to support Microsoft 365, Intune, endpoint devices, identity access and security operations in a fully remote environment. Key Responsibilities: Support the day-to-day administration of Microsoft 365 Manage user accounts, licensing, permissions, Teams, SharePoint and mailboxes Assist with MFA, password resets, Conditional Access and access issues Support Microsoft Intune across device enrolment, compliance, app deployment and updates Monitor sign-in activity, privileged access and security alerts Manage joiner, mover and leaver processes Assist with backup and restore testing Troubleshoot issues across devices, operating systems, networks and cloud services What we're looking for: A genuine interest in systems, cloud technology and IT support Good understanding of Windows, networking, DNS, TCP/IP, Firewalls and access control Experience troubleshooting hardware, software, device and user issues Awareness of patching, anti-malware, encryption and device security A methodical approach and strong attention to detail Desirable: Exposure to Microsoft 365, Intune, Entra ID or Defender Any experience with PowerShell or Scripting Certifications, labs or personal technical projects Why apply: Strong exposure to Microsoft cloud technologies Great opportunity to develop in systems, infrastructure or security Supportive environment with genuine progression Apply now if you're looking for a role that will build real technical depth in a modern cloud environment. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
02/04/2026
Full time
Entry-level Systems Engineer, graduate, hybrid working. Location: Cardiff - Hybrid Salary: £25,000 Job Type: Permanent Join a leading technology organisation and build your career in modern IT. This is a hands-on opportunity for a technically curious Graduate Systems Engineer to support Microsoft 365, Intune, endpoint devices, identity access and security operations in a fully remote environment. Key Responsibilities: Support the day-to-day administration of Microsoft 365 Manage user accounts, licensing, permissions, Teams, SharePoint and mailboxes Assist with MFA, password resets, Conditional Access and access issues Support Microsoft Intune across device enrolment, compliance, app deployment and updates Monitor sign-in activity, privileged access and security alerts Manage joiner, mover and leaver processes Assist with backup and restore testing Troubleshoot issues across devices, operating systems, networks and cloud services What we're looking for: A genuine interest in systems, cloud technology and IT support Good understanding of Windows, networking, DNS, TCP/IP, Firewalls and access control Experience troubleshooting hardware, software, device and user issues Awareness of patching, anti-malware, encryption and device security A methodical approach and strong attention to detail Desirable: Exposure to Microsoft 365, Intune, Entra ID or Defender Any experience with PowerShell or Scripting Certifications, labs or personal technical projects Why apply: Strong exposure to Microsoft cloud technologies Great opportunity to develop in systems, infrastructure or security Supportive environment with genuine progression Apply now if you're looking for a role that will build real technical depth in a modern cloud environment. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
A well-established tech-for-good organisation in Glasgow is looking for a SQL Database Administrator to join the IT team. This is a fully onsite position. This is an exciting opportunity to play a key role in managing and optimising the organisation's SQL database environments, ensuring data is secure, reliable and accessible to support business-critical systems and reporting. What You'll Be Doing: You'll be at the heart of the organisation's data infrastructure, acting as the go-to expert for managing and maintaining the company's SQL estate. From monitoring performance and troubleshooting database issues to supporting system integrations and data transfers, you'll take ownership of keeping databases running smoothly and efficiently. You'll collaborate closely with colleagues across the IT function including the BI team, developers and infrastructure specialists, helping to ensure data is accurate, available and performing optimally across the organisation. A big part of the role will involve supporting reporting and analytics initiatives by working with BI analysts and developers to ensure data is structured and accessible for business intelligence tools. You'll also be responsible for implementing and maintaining backup, recovery and disaster recovery strategies, as well as carrying out performance tuning and query optimisation where required. Alongside the hands-on technical work, you'll maintain documentation, ensure data security best practices are followed and contribute to continuous improvements across the organisation's data platforms. This is a varied and technical role where you'll have the opportunity to work across both production and non-production environments while supporting a range of internal stakeholders. You'll ideally have most of the following: You'll be an experienced and detail-oriented database professional who enjoys solving complex problems and ensuring systems operate reliably. You'll be comfortable working in a fast-paced environment, collaborating with both technical and non-technical colleagues while managing multiple priorities. Strong experience administering Microsoft SQL Server environments Experience with performance tuning, query optimisation and database monitoring Experience implementing and maintaining backup, recovery and disaster recovery solutions Experience supporting BI and reporting solutions (e.g. Power BI) Experience with Azure-based database environments Strong troubleshooting, communication and organisational skills Experience working with technologies such as ODBC, OpenQuery, MySQL, MSSQL or Salesforce data would be beneficial but is not essential .
02/04/2026
Full time
A well-established tech-for-good organisation in Glasgow is looking for a SQL Database Administrator to join the IT team. This is a fully onsite position. This is an exciting opportunity to play a key role in managing and optimising the organisation's SQL database environments, ensuring data is secure, reliable and accessible to support business-critical systems and reporting. What You'll Be Doing: You'll be at the heart of the organisation's data infrastructure, acting as the go-to expert for managing and maintaining the company's SQL estate. From monitoring performance and troubleshooting database issues to supporting system integrations and data transfers, you'll take ownership of keeping databases running smoothly and efficiently. You'll collaborate closely with colleagues across the IT function including the BI team, developers and infrastructure specialists, helping to ensure data is accurate, available and performing optimally across the organisation. A big part of the role will involve supporting reporting and analytics initiatives by working with BI analysts and developers to ensure data is structured and accessible for business intelligence tools. You'll also be responsible for implementing and maintaining backup, recovery and disaster recovery strategies, as well as carrying out performance tuning and query optimisation where required. Alongside the hands-on technical work, you'll maintain documentation, ensure data security best practices are followed and contribute to continuous improvements across the organisation's data platforms. This is a varied and technical role where you'll have the opportunity to work across both production and non-production environments while supporting a range of internal stakeholders. You'll ideally have most of the following: You'll be an experienced and detail-oriented database professional who enjoys solving complex problems and ensuring systems operate reliably. You'll be comfortable working in a fast-paced environment, collaborating with both technical and non-technical colleagues while managing multiple priorities. Strong experience administering Microsoft SQL Server environments Experience with performance tuning, query optimisation and database monitoring Experience implementing and maintaining backup, recovery and disaster recovery solutions Experience supporting BI and reporting solutions (e.g. Power BI) Experience with Azure-based database environments Strong troubleshooting, communication and organisational skills Experience working with technologies such as ODBC, OpenQuery, MySQL, MSSQL or Salesforce data would be beneficial but is not essential .
Robotic Process Automation (RPA) Developer Organisation Overview We're seeking an experienced Robotic Process Automation (RPA) Developer to support a policing organisation in modernising and streamlining its operational and administrative processes. This contract role is ideal for someone who thrives in secure, high-stakes environments and can translate complex policing workflows into robust, automated solutions. Role Summary In response to ongoing strategic initiatives and increasing demand for automation expertise, Our Client is seeking an experienced RPA Developer. This pivotal role is designed to enhance their automation capabilities and support digital transformation projects. The position offers an exciting opportunity to shape technological advancements, contribute to impactful solutions, and work at the forefront of automation innovation. Responsibilities You'll be required to come in and deliver end-to-end solutions, starting with the discovery phase Design, develop, and implement automation scripts and solutions using leading RPA tools Collaborate with business stakeholders to understand requirements and translate them into technical automation workflows Test, debug, and optimise RPA processes to ensure efficiency, accuracy, and reliability Maintain documentation and version control for automation assets Support deployment and integration of RPA solutions within existing systems Provide ongoing maintenance and updates to automation solutions as needed Stay abreast of industry best practices and emerging trends in robotic process automation Essential Skills & Experience Proven experience developing RPA solutions with Blue Prism Strong programming skills in languages relevant to RPA development Solid understanding of process mapping, analysis, and optimisation techniques Experience integrating RPA tools with enterprise systems and databases Ability to troubleshoot technical issues and implement effective solutions Excellent communication skills to liaise effectively with technical and non-technical teams Demonstrable experience delivering automation projects within a corporate environment Essential Skills & Experience Knowledge of AI and machine learning integrations with RPA Experience working with a Police Force Strong experience with Blue Prism Familiarity with Agile or Scrum methodologies Previous exposure to cloud-based automation deployment Certifications in recognised RPA platforms or related fields Experience working in a regulated industry environment Call to Action If you are a motivated RPA Developer ready to make a significant impact within a forward-thinking organisation, we invite you to submit your CV for consideration. Join our client's team and be part of shaping the future of automation technology.
02/04/2026
Contractor
Robotic Process Automation (RPA) Developer Organisation Overview We're seeking an experienced Robotic Process Automation (RPA) Developer to support a policing organisation in modernising and streamlining its operational and administrative processes. This contract role is ideal for someone who thrives in secure, high-stakes environments and can translate complex policing workflows into robust, automated solutions. Role Summary In response to ongoing strategic initiatives and increasing demand for automation expertise, Our Client is seeking an experienced RPA Developer. This pivotal role is designed to enhance their automation capabilities and support digital transformation projects. The position offers an exciting opportunity to shape technological advancements, contribute to impactful solutions, and work at the forefront of automation innovation. Responsibilities You'll be required to come in and deliver end-to-end solutions, starting with the discovery phase Design, develop, and implement automation scripts and solutions using leading RPA tools Collaborate with business stakeholders to understand requirements and translate them into technical automation workflows Test, debug, and optimise RPA processes to ensure efficiency, accuracy, and reliability Maintain documentation and version control for automation assets Support deployment and integration of RPA solutions within existing systems Provide ongoing maintenance and updates to automation solutions as needed Stay abreast of industry best practices and emerging trends in robotic process automation Essential Skills & Experience Proven experience developing RPA solutions with Blue Prism Strong programming skills in languages relevant to RPA development Solid understanding of process mapping, analysis, and optimisation techniques Experience integrating RPA tools with enterprise systems and databases Ability to troubleshoot technical issues and implement effective solutions Excellent communication skills to liaise effectively with technical and non-technical teams Demonstrable experience delivering automation projects within a corporate environment Essential Skills & Experience Knowledge of AI and machine learning integrations with RPA Experience working with a Police Force Strong experience with Blue Prism Familiarity with Agile or Scrum methodologies Previous exposure to cloud-based automation deployment Certifications in recognised RPA platforms or related fields Experience working in a regulated industry environment Call to Action If you are a motivated RPA Developer ready to make a significant impact within a forward-thinking organisation, we invite you to submit your CV for consideration. Join our client's team and be part of shaping the future of automation technology.
£40,500 - £47,700 per year FTE (pro rata for part time) Permanent, Part time/job share (15 hours per week - 0.4FTE) Hybrid working with regular travel to our London Bridge Office What the job involves As part of our Customer Engagement and Experience team, you'll play a key role in delivering an exceptional supporter experience, from ordering shop items and receiving fulfilment materials to ensuring Gift Aid contributions are processed accurately and securely. This job share role combines operational ownership, relationship management and compliance oversight. You'll be trusted to run essential day-to-day activity and improve the systems that sit behind them. You'll build and manage strong relationships with fulfilment suppliers, holding them accountable to KPIs and ensuring materials are delivered accurately and on time. You'll also manage the day-to-day running of our online shop, including product development, stock forecasting, supplier coordination and performance monitoring. You'll keep fulfilment operations running efficiently by identifying improvements, resolving bottlenecks and making sure teams across the charity have what they need. Alongside this, you'll take ownership of Gift Aid administration, ensuring claims are accurate, compliant with HMRC requirements and supported by clear audit trails. By monitoring Gift Aid performance, you'll analyse trends and recommend improvements, keeping internal teams informed and skilled in best practice. You'll also support Fundraising teams with compliance checks, offering guidance and helping to resolve any issues quickly and effectively. In addition, you'll oversee monthly stock reconciliations and financial reporting for shop activity, ensuring accuracy and supporting informed decision-making. You'll work closely with colleagues across digital, operations, marketing and customer experience to deliver a seamless, joined-up supporter journey. This is a varied and meaningful role where your work directly improves how supporters experience Prostate Cancer UK. Please note, internally this role is known as Gift Aid, Compliance and Fulfilment Manager. What we want from you We're looking for someone who enjoys improving processes, building strong relationships and getting things right first time. You'll thrive in this role if you're naturally organised, able to balance attention to detail with multiple moving parts and motivated by delivering an excellent supporter experience. You'll be solutions-focused and confident managing priorities, working with data to inform decisions and collaborating across teams to make things happen. You'll build strong relationships with both suppliers and internal teams and feel confident holding partners to account when needed. You'll be process-driven, always looking for simpler, smarter ways of working, and comfortable managing complex operational activity while keeping everything running smoothly. Strong attention to detail is essential, particularly when working at pace or with large volumes of data and multiple suppliers. You'll bring experience of forecasting, stock management and using insight to guide decisions, along with the ability to support, coach or motivate others, whether formally or informally. You'll need excellent communication skills to coordinate effectively with your job share partner, keeping each other aligned on tasks, responsibilities and priorities, and ensuring a seamless handover when needed. If this sounds like you, we'd love to hear from you and see how you could help us make a real difference for our supporters! Why work with us? Every man needs to know about the most common cancer in men - prostate cancer. It's a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year. Prostate Cancer UK is the largest men's health charity in the UK. We have a simple ambition - to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We're blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease. Work with us and you'll see your efforts pay off as we give men and their families the power to navigate prostate cancer. Our commitment to equity, diversity and inclusion At Prostate Cancer UK we're committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We'll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally. We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change. How and where we work Colleagues attend the office at least four days per month (pro rata for part-time colleagues) to collaborate, build relationships, and support projects and decision-making. You can choose where to work the rest of the time. Travel to the office is a commute, so we pay our own travel costs. Additional in-person attendance will be required during your first few months for induction and training, to support you to learn the role and get to know colleagues. We trust colleagues to work flexibly while balancing personal commitments with the needs of the charity, and we are committed to making reasonable adjustments for colleagues with a disability, neurodiversity, or a long-term physical or mental health condition. How to Apply Visit our Prostate Cancer UK Careers page to learn more about this role and the benefits we offer. On the vacancy advert, you'll find everything you need to know about the role, how to apply, and what to include in your application. You can also download a copy of the job description and access the link to our careers portal to submit your application via the button below. Got a question? Please let us know if you have any accessibility requirements or questions - we're here to help: The closing date is Monday 6 th April 2026. Applications must be submitted by 23:45 UK time. Interviews: By arrangement. Currently scheduled from Monday 20 th April 2026. We're expecting the interviews for this role to be held online at our London Bridge office. There will be a two stage interview process for this role. Prostate Cancer UK is a registered charity in England and Wales () and in Scotland (SC039332). Registered company number .
02/04/2026
Full time
£40,500 - £47,700 per year FTE (pro rata for part time) Permanent, Part time/job share (15 hours per week - 0.4FTE) Hybrid working with regular travel to our London Bridge Office What the job involves As part of our Customer Engagement and Experience team, you'll play a key role in delivering an exceptional supporter experience, from ordering shop items and receiving fulfilment materials to ensuring Gift Aid contributions are processed accurately and securely. This job share role combines operational ownership, relationship management and compliance oversight. You'll be trusted to run essential day-to-day activity and improve the systems that sit behind them. You'll build and manage strong relationships with fulfilment suppliers, holding them accountable to KPIs and ensuring materials are delivered accurately and on time. You'll also manage the day-to-day running of our online shop, including product development, stock forecasting, supplier coordination and performance monitoring. You'll keep fulfilment operations running efficiently by identifying improvements, resolving bottlenecks and making sure teams across the charity have what they need. Alongside this, you'll take ownership of Gift Aid administration, ensuring claims are accurate, compliant with HMRC requirements and supported by clear audit trails. By monitoring Gift Aid performance, you'll analyse trends and recommend improvements, keeping internal teams informed and skilled in best practice. You'll also support Fundraising teams with compliance checks, offering guidance and helping to resolve any issues quickly and effectively. In addition, you'll oversee monthly stock reconciliations and financial reporting for shop activity, ensuring accuracy and supporting informed decision-making. You'll work closely with colleagues across digital, operations, marketing and customer experience to deliver a seamless, joined-up supporter journey. This is a varied and meaningful role where your work directly improves how supporters experience Prostate Cancer UK. Please note, internally this role is known as Gift Aid, Compliance and Fulfilment Manager. What we want from you We're looking for someone who enjoys improving processes, building strong relationships and getting things right first time. You'll thrive in this role if you're naturally organised, able to balance attention to detail with multiple moving parts and motivated by delivering an excellent supporter experience. You'll be solutions-focused and confident managing priorities, working with data to inform decisions and collaborating across teams to make things happen. You'll build strong relationships with both suppliers and internal teams and feel confident holding partners to account when needed. You'll be process-driven, always looking for simpler, smarter ways of working, and comfortable managing complex operational activity while keeping everything running smoothly. Strong attention to detail is essential, particularly when working at pace or with large volumes of data and multiple suppliers. You'll bring experience of forecasting, stock management and using insight to guide decisions, along with the ability to support, coach or motivate others, whether formally or informally. You'll need excellent communication skills to coordinate effectively with your job share partner, keeping each other aligned on tasks, responsibilities and priorities, and ensuring a seamless handover when needed. If this sounds like you, we'd love to hear from you and see how you could help us make a real difference for our supporters! Why work with us? Every man needs to know about the most common cancer in men - prostate cancer. It's a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year. Prostate Cancer UK is the largest men's health charity in the UK. We have a simple ambition - to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We're blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease. Work with us and you'll see your efforts pay off as we give men and their families the power to navigate prostate cancer. Our commitment to equity, diversity and inclusion At Prostate Cancer UK we're committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We'll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally. We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change. How and where we work Colleagues attend the office at least four days per month (pro rata for part-time colleagues) to collaborate, build relationships, and support projects and decision-making. You can choose where to work the rest of the time. Travel to the office is a commute, so we pay our own travel costs. Additional in-person attendance will be required during your first few months for induction and training, to support you to learn the role and get to know colleagues. We trust colleagues to work flexibly while balancing personal commitments with the needs of the charity, and we are committed to making reasonable adjustments for colleagues with a disability, neurodiversity, or a long-term physical or mental health condition. How to Apply Visit our Prostate Cancer UK Careers page to learn more about this role and the benefits we offer. On the vacancy advert, you'll find everything you need to know about the role, how to apply, and what to include in your application. You can also download a copy of the job description and access the link to our careers portal to submit your application via the button below. Got a question? Please let us know if you have any accessibility requirements or questions - we're here to help: The closing date is Monday 6 th April 2026. Applications must be submitted by 23:45 UK time. Interviews: By arrangement. Currently scheduled from Monday 20 th April 2026. We're expecting the interviews for this role to be held online at our London Bridge office. There will be a two stage interview process for this role. Prostate Cancer UK is a registered charity in England and Wales () and in Scotland (SC039332). Registered company number .
