Deutsche Bank is a global banking business with strong roots in Germany and operations in over 70 countries. Their large but focused footprint gives an established position in Europe plus a significant presence in the Americas and Asia Pacific. There are four business divisions: the Corporate Bank, the Investment Bank, the Private Bank and the Asset Manager DWS. There are also a number of highly skilled functions performing key management tasks. 'Together we're sharing new perspectives and transforming what it means to be a bank.' AMS is a global workforce solutions partner committed to creating inclusive, dynamic, and future-ready workplaces. We help organisations adapt, grow, and thrive in an ever-evolving world by building, shaping, and optimising diverse talent strategies. We partner with Deutsche Bank to support their contingent recruitment processes. Acting as an extension of their recruitment teams, we connect them with skilled interim and temporary professionals, fostering workplaces where everyone can contribute and succeed. On behalf of Deutsche Bank, we are looking for a Sybase Engineer for a 6 Month contract based Remotely . The Role & Responsibilities: We are looking for a Senior Sybase Engineer for the bank's Sybase ASE and Replication Server infrastructure on RHEL. You own the platform that DBAs and application teams consume. You will not work a support rota but will be expected to work on Agile project deliveries. You are the technical escalation point for Sybase issues across the bank, partnering with other infrastructure engineers and application teams, and supporting regulatory and audit obligations for the Sybase estate. Significant experience as a database or platform engineer for Sybase ASE, not only as an operational DBA; you have built or maintained the infrastructure that DBAs use, not just run it. Deep working knowledge of Sybase ASE and Replication Server 16.0 (SP03 and SP04) on RHEL 7 and 8, including installation, configuration, upgrade and performance tuning from an engineering (not DBA) perspective. Ability to read, debug and enhance existing Sybase automation and tooling written in Bash, ksh and Python, focusing on reliability and maintainability rather than greenfield development. Coding will not be your focus. Practical understanding of Linux internals, storage, networking and hardware as they affect Sybase behaviour and performance; enough to tune systems for Sybase and work effectively with UNIX, storage, network and virtualisation teams. Supporting the roll out of encryption at rest and in transit for the current Sybase ASE estate. Key Skills & Experience: 3+ years experience as a technical SME escalation point for a Sybase estate, including involvement in high-severity incidents and cross-stack root cause analysis. Experience designing or evolving internal database platform offerings, such as golden images, standard build pipelines and shared configuration modules for other teams. Experience of the implementation database encryption at rest and in transit in ASE 16.0 Familiarity with Git based workflows and code review for infrastructure automation and configuration, for example, using Bitbucket or similar. Experience contributing to or maintaining database governance, configuration standards, operational run books and responses to internal audit or security reviews. Proven track record of owning platform-level change, including packaging and validating database and OS patches, managing change through controlled environments and documenting changes and risks in structured processes. Deutsche Bank's Values: Our values define the working environment we strive to create - diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer. We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs, and generations and are committed to providing a working environment free from harassment, discrimination and retaliation. Next Steps: This client will only accept workers operating via a PAYE engagement model. AMS's payroll service is in partnership with Giant, we have worked with them for many years and have good processes in place to ensure you get the best service. If you are successful in your application for this role, your contract will be via Giant. AMS, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business.
14/05/2026
Contractor
Deutsche Bank is a global banking business with strong roots in Germany and operations in over 70 countries. Their large but focused footprint gives an established position in Europe plus a significant presence in the Americas and Asia Pacific. There are four business divisions: the Corporate Bank, the Investment Bank, the Private Bank and the Asset Manager DWS. There are also a number of highly skilled functions performing key management tasks. 'Together we're sharing new perspectives and transforming what it means to be a bank.' AMS is a global workforce solutions partner committed to creating inclusive, dynamic, and future-ready workplaces. We help organisations adapt, grow, and thrive in an ever-evolving world by building, shaping, and optimising diverse talent strategies. We partner with Deutsche Bank to support their contingent recruitment processes. Acting as an extension of their recruitment teams, we connect them with skilled interim and temporary professionals, fostering workplaces where everyone can contribute and succeed. On behalf of Deutsche Bank, we are looking for a Sybase Engineer for a 6 Month contract based Remotely . The Role & Responsibilities: We are looking for a Senior Sybase Engineer for the bank's Sybase ASE and Replication Server infrastructure on RHEL. You own the platform that DBAs and application teams consume. You will not work a support rota but will be expected to work on Agile project deliveries. You are the technical escalation point for Sybase issues across the bank, partnering with other infrastructure engineers and application teams, and supporting regulatory and audit obligations for the Sybase estate. Significant experience as a database or platform engineer for Sybase ASE, not only as an operational DBA; you have built or maintained the infrastructure that DBAs use, not just run it. Deep working knowledge of Sybase ASE and Replication Server 16.0 (SP03 and SP04) on RHEL 7 and 8, including installation, configuration, upgrade and performance tuning from an engineering (not DBA) perspective. Ability to read, debug and enhance existing Sybase automation and tooling written in Bash, ksh and Python, focusing on reliability and maintainability rather than greenfield development. Coding will not be your focus. Practical understanding of Linux internals, storage, networking and hardware as they affect Sybase behaviour and performance; enough to tune systems for Sybase and work effectively with UNIX, storage, network and virtualisation teams. Supporting the roll out of encryption at rest and in transit for the current Sybase ASE estate. Key Skills & Experience: 3+ years experience as a technical SME escalation point for a Sybase estate, including involvement in high-severity incidents and cross-stack root cause analysis. Experience designing or evolving internal database platform offerings, such as golden images, standard build pipelines and shared configuration modules for other teams. Experience of the implementation database encryption at rest and in transit in ASE 16.0 Familiarity with Git based workflows and code review for infrastructure automation and configuration, for example, using Bitbucket or similar. Experience contributing to or maintaining database governance, configuration standards, operational run books and responses to internal audit or security reviews. Proven track record of owning platform-level change, including packaging and validating database and OS patches, managing change through controlled environments and documenting changes and risks in structured processes. Deutsche Bank's Values: Our values define the working environment we strive to create - diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer. We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs, and generations and are committed to providing a working environment free from harassment, discrimination and retaliation. Next Steps: This client will only accept workers operating via a PAYE engagement model. AMS's payroll service is in partnership with Giant, we have worked with them for many years and have good processes in place to ensure you get the best service. If you are successful in your application for this role, your contract will be via Giant. AMS, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business.
Active SC Clearance Required Role Overview We are seeking a Senior Microsoft Purview SME to act as a key technical advisor for customers, delivering proactive services including workshops, assessments, and expert guidance across Microsoft Security and Compliance solutions. The role involves supporting customer transformation initiatives, driving best practices, and building strong stakeholder relationships. Key Responsibilities Design, deploy, and support Microsoft Purview solutions across enterprise environments Deliver customer workshops, technical assessments, and security guidance Provide expertise on compliance, governance, and data protection strategies Support integration and advanced configuration of Purview capabilities Collaborate with Microsoft teams and customer stakeholders to ensure successful delivery Required Skills & Experience Strong expertise in: Microsoft Purview Audit Communication Compliance Compliance Manager eDiscovery Information Protection & Information Governance Data Loss Prevention (DLP) Insider Risk Management Data Governance & DSPM Deep understanding of Microsoft Purview E3/E5 capabilities, deployment, and integration Experience delivering workshops, assessments, and customer-facing engagements Excellent communication, presentation, and technical documentation skills Active Security Clearance required Fluent English (written and spoken)
14/05/2026
Full time
Active SC Clearance Required Role Overview We are seeking a Senior Microsoft Purview SME to act as a key technical advisor for customers, delivering proactive services including workshops, assessments, and expert guidance across Microsoft Security and Compliance solutions. The role involves supporting customer transformation initiatives, driving best practices, and building strong stakeholder relationships. Key Responsibilities Design, deploy, and support Microsoft Purview solutions across enterprise environments Deliver customer workshops, technical assessments, and security guidance Provide expertise on compliance, governance, and data protection strategies Support integration and advanced configuration of Purview capabilities Collaborate with Microsoft teams and customer stakeholders to ensure successful delivery Required Skills & Experience Strong expertise in: Microsoft Purview Audit Communication Compliance Compliance Manager eDiscovery Information Protection & Information Governance Data Loss Prevention (DLP) Insider Risk Management Data Governance & DSPM Deep understanding of Microsoft Purview E3/E5 capabilities, deployment, and integration Experience delivering workshops, assessments, and customer-facing engagements Excellent communication, presentation, and technical documentation skills Active Security Clearance required Fluent English (written and spoken)
Exponential-e Founded in 2002, Exponential-e swiftly established itself as a UK Cloud, Connectivity and Communications pioneer. Throughout our history, a focus upon leveraging leading-edge technology to deliver profitable and innovative services to our clients and prospects has resulted in industry and peer recognition for our ground-breaking approach, a truly world-class ICT services company. We're a company of innovators who think big and achieve bigger! Our people are crucial to the continuing success of our company. From our CEO to our new Graduates, each of our people demonstrates our PRIDE principles which are at the core of everything we do. Job Description As part of the role, you'll be required to go through National Security Vetting clearances (SC and BPSS). The process of you gaining clearances will be funded by the company. Overall purpose of the job: Responsible for providing customer support to our large and diverse client base ensuring Service Levels are maintained and the ticketing system is fully up to date. Key responsibilities for this job: Data Centre Operations Installation, patching and configuration of bespoke environments for various internal and external vendor solutions using a variety of different manufacturers of Network, Server and Storage Hardware. Use internal ticketing systems and uphold fault resolution SLAs in line with contractual obligations around troubleshooting, configuration and replacement of components within a variety of managed services Hardware. (Servers, Switches, Firewalls, Storage Arrays etc). Installation, configuration and effective load balancing of Intelligent PDUs for power monitoring. Troubleshoot local area network (LAN) connectivity issues and support internal teams to re-establish remote access to customer environments via SSH, Terminal Services/Remote Desktop Services or Remote Access Controllers. Basic troubleshooting of structured cabling links between racks identifying any faults or inconsistencies and liaising with internal or external Cabling teams to repair and re-test. Build, utilize, maintain and deploy custom DCIM software ensuring 100% adoption and accuracy is achieved in all Exponential-e client Data Centres. Work with various departments within the business alongside professional and managed services as well as the Data Centre Managers to establish procedure improvements and knowledge sharing across departments. Drive operational excellence and continuous Improvement within the Data Centre by working closely with the Data Centre Specialists and Mangers to establish a library of supporting procedure documentation. Produce monthly reports on Space, Power & Structured Cabling capacity to ensure expansion and additional cabling deployments are addressed in a timely manner and Power is closely monitored. Participate, contribute and adhere to strict change control procedures when performing critical moves, adds and changes to any of the supported environments within the Exponential-e Data Centre's. Build a good rapport and show competency with local policies and procedures of our third-party Data Centre providers and Hosts. Produce audit and quality control checks periodically on hardware and cabling deployments to ensure 100% system accuracy is maintained. Data Centre Access, Site Management, Proactive System Monitoring & Remote Hands Maintain a professional and disciplined approach when working within Exponential-e Data Centre's. Uphold adherence to ISO 9001, ISO 27001, ISO 20000 & ITIL standards and best practices. Manage, process and host access, remote hands and delivery tickets for any visitors or specialist third party technicians requiring access. Proactively monitor internal ticketing systems to ensure swift responses within SLA timeframes. Ensure Data Centre's are always kept in a clean and presentable manner. Knowledge and experience required: Experience working in a Managed Hosting/Public and or Private Cloud Enterprise Data Centre Environment. Proficient in Server, Storage & Network deployment and ongoing break fix support. Basic knowledge and understanding of Data Centre M&E Design, Power, Cooling, Redundancy etc Deep understanding of DCIM tooling and the importance for accurate asset tracking and management - (Particularly NLyte). Demonstratable experience in deploying a variety of industry recognized manufacturers of server, network and storage hardware in complex dedicated environment designs. Familiar with IT Hardware Concepts (RAID, SAN, x86 architecture, SCSI, FC, ethernet, iLO) Well organized and self-motivated with the ability to work alone and as part of a team. Proficient with productivity software including, but not limited to, Microsoft Office and Open Office as well as email client software. Excellent written and verbal communication skills with proficiency with Microsoft office applications. Ability to work well under pressure whilst maintaining attention to detail and being able to make informed decisions. Passionate, engaged and enthusiastic in delivering a world class service in everything you do. Willingness to participate in 24/7 on call Rota to support out of hours incidents. Full UK Driving License and personal car is a must for this position. Some travel will be made by flight or train and covered by company expenses. Desirable knowledge and experience: Experience working within a Hyper-Scale Cloud Data Centre Experience with Structured Cabling deployments of Copper & Fibre - Including design and deployment - looming, testing and terminating principles Our People Our people are what makes Exponential-e Group the company it is today. This year's employee survey highlighted that 81% of employees who took the survey, would recommend a friend to work for our organisation. Learning and development are fundamental parts of daily life at Exponential-e. From their first day at the company, everyone is provided ample opportunities to develop their skills and broaden their horizons, with our own L&D team running a range of bespoke courses, based on the latest innovations and challenges across the digital landscape. Exponential-e Group is committed to providing equal opportunities in employment and treating all employees with respect and dignity. The company respects and values the diversity of its staff, striving to maintain an environment where there is opportunity for everyone to feel valued, their talents to be utilised and for both personal and organisational aspirations to be met. Every employee plays a vital role in helping to create an inclusive working environment by understanding and harnessing difference in a positive way.
14/05/2026
Full time
Exponential-e Founded in 2002, Exponential-e swiftly established itself as a UK Cloud, Connectivity and Communications pioneer. Throughout our history, a focus upon leveraging leading-edge technology to deliver profitable and innovative services to our clients and prospects has resulted in industry and peer recognition for our ground-breaking approach, a truly world-class ICT services company. We're a company of innovators who think big and achieve bigger! Our people are crucial to the continuing success of our company. From our CEO to our new Graduates, each of our people demonstrates our PRIDE principles which are at the core of everything we do. Job Description As part of the role, you'll be required to go through National Security Vetting clearances (SC and BPSS). The process of you gaining clearances will be funded by the company. Overall purpose of the job: Responsible for providing customer support to our large and diverse client base ensuring Service Levels are maintained and the ticketing system is fully up to date. Key responsibilities for this job: Data Centre Operations Installation, patching and configuration of bespoke environments for various internal and external vendor solutions using a variety of different manufacturers of Network, Server and Storage Hardware. Use internal ticketing systems and uphold fault resolution SLAs in line with contractual obligations around troubleshooting, configuration and replacement of components within a variety of managed services Hardware. (Servers, Switches, Firewalls, Storage Arrays etc). Installation, configuration and effective load balancing of Intelligent PDUs for power monitoring. Troubleshoot local area network (LAN) connectivity issues and support internal teams to re-establish remote access to customer environments via SSH, Terminal Services/Remote Desktop Services or Remote Access Controllers. Basic troubleshooting of structured cabling links between racks identifying any faults or inconsistencies and liaising with internal or external Cabling teams to repair and re-test. Build, utilize, maintain and deploy custom DCIM software ensuring 100% adoption and accuracy is achieved in all Exponential-e client Data Centres. Work with various departments within the business alongside professional and managed services as well as the Data Centre Managers to establish procedure improvements and knowledge sharing across departments. Drive operational excellence and continuous Improvement within the Data Centre by working closely with the Data Centre Specialists and Mangers to establish a library of supporting procedure documentation. Produce monthly reports on Space, Power & Structured Cabling capacity to ensure expansion and additional cabling deployments are addressed in a timely manner and Power is closely monitored. Participate, contribute and adhere to strict change control procedures when performing critical moves, adds and changes to any of the supported environments within the Exponential-e Data Centre's. Build a good rapport and show competency with local policies and procedures of our third-party Data Centre providers and Hosts. Produce audit and quality control checks periodically on hardware and cabling deployments to ensure 100% system accuracy is maintained. Data Centre Access, Site Management, Proactive System Monitoring & Remote Hands Maintain a professional and disciplined approach when working within Exponential-e Data Centre's. Uphold adherence to ISO 9001, ISO 27001, ISO 20000 & ITIL standards and best practices. Manage, process and host access, remote hands and delivery tickets for any visitors or specialist third party technicians requiring access. Proactively monitor internal ticketing systems to ensure swift responses within SLA timeframes. Ensure Data Centre's are always kept in a clean and presentable manner. Knowledge and experience required: Experience working in a Managed Hosting/Public and or Private Cloud Enterprise Data Centre Environment. Proficient in Server, Storage & Network deployment and ongoing break fix support. Basic knowledge and understanding of Data Centre M&E Design, Power, Cooling, Redundancy etc Deep understanding of DCIM tooling and the importance for accurate asset tracking and management - (Particularly NLyte). Demonstratable experience in deploying a variety of industry recognized manufacturers of server, network and storage hardware in complex dedicated environment designs. Familiar with IT Hardware Concepts (RAID, SAN, x86 architecture, SCSI, FC, ethernet, iLO) Well organized and self-motivated with the ability to work alone and as part of a team. Proficient with productivity software including, but not limited to, Microsoft Office and Open Office as well as email client software. Excellent written and verbal communication skills with proficiency with Microsoft office applications. Ability to work well under pressure whilst maintaining attention to detail and being able to make informed decisions. Passionate, engaged and enthusiastic in delivering a world class service in everything you do. Willingness to participate in 24/7 on call Rota to support out of hours incidents. Full UK Driving License and personal car is a must for this position. Some travel will be made by flight or train and covered by company expenses. Desirable knowledge and experience: Experience working within a Hyper-Scale Cloud Data Centre Experience with Structured Cabling deployments of Copper & Fibre - Including design and deployment - looming, testing and terminating principles Our People Our people are what makes Exponential-e Group the company it is today. This year's employee survey highlighted that 81% of employees who took the survey, would recommend a friend to work for our organisation. Learning and development are fundamental parts of daily life at Exponential-e. From their first day at the company, everyone is provided ample opportunities to develop their skills and broaden their horizons, with our own L&D team running a range of bespoke courses, based on the latest innovations and challenges across the digital landscape. Exponential-e Group is committed to providing equal opportunities in employment and treating all employees with respect and dignity. The company respects and values the diversity of its staff, striving to maintain an environment where there is opportunity for everyone to feel valued, their talents to be utilised and for both personal and organisational aspirations to be met. Every employee plays a vital role in helping to create an inclusive working environment by understanding and harnessing difference in a positive way.
Global Cyber Operations Lead page is loaded Global Cyber Operations Leadlocations: Kingswood Fields Officetime type: Full timeposted on: 今天发布time left to apply: 结束日期:2026年6月30日 (申请时间还剩 30+ 天)job requisition id: J66895# About the Opportunity Job Type: PermanentApplication Deadline: 30 June 2026# Title Global Cyber Operations Lead Department Global Cyber Operations Location Kingswood Surrey Reports To Head of Cyber Operations Level 7 About your team The Global Cyber Defence Operations team is responsible for protecting the organisation through detection, response, and continuous improvement of cyber defence capabilities. The team operates across multiple regions, delivering 24 7 monitoring, incident response, and control assurance to safeguard clients, data, and services. About your role This role provides operational leadership across Global Cyber Defence Operations and acts as a deputy to the Head of Global Cyber Operations. You will be accountable for the effective day-to-day running of cyber defence operations globally, ensuring consistent, high-quality delivery across detection, response, and operational rigour and governance.You will lead operations across Cyber Defence Operations capability, including incident management, service quality, and third-party delivery. The role requires strong attention to detail, structured execution, and the ability to operate under pressure, particularly during cyber incidents.You will work closely with regional and functional leads to ensure clear accountability, strong collaboration, and continuous improvement across the function. This includes embedding consistent processes, improving operational metrics, and ensuring the organisation is prepared to respond effectively to cyber threats. Key responsibilities Provide operational leadership across Global Cyber Defence Operations, ensuring consistent delivery of services across regions Own global SOC performance, including service quality, operational metrics, and continuous improvement Lead major cyber incident execution, ensuring effective coordination, escalation, and resolution Establish and maintain operational governance, including reporting, audit readiness, and control assurance Drive accountability for third-party SOC and MDR providers, ensuring performance and service quality expectations are met Lead and develop senior managers, supporting capability growth and succession planning Improve operational processes, tooling, and workflows to enhance efficiency and effectiveness Ensure clear ownership and alignment across detection, response, and supporting functions Support the Head of Cyber Operations in delivering strategic objectives through operational insight and execution About you You are an experienced cyber operations leader with a strong track record of running security operations at scale. You bring a structured and disciplined approach to operational delivery, with the ability to drive performance, manage complexity, and lead teams through high-pressure situations.You are comfortable operating across both tactical and strategic levels, influencing stakeholders and ensuring consistent execution across regions and teams. Essential skills and experience Proven experience leading cyber security operations, including SOC and incident response Strong experience managing and responding to major cyber incidents Ability to drive operational performance using metrics, reporting, and structured governance Experience managing third-party or outsourced security services Demonstrated ability to lead and develop teams across multiple locations Strong decision-making skills, particularly in complex or high-pressure situations Ability to influence stakeholders and drive alignment across technical and business teams Feel rewarded For starters, we'll offer you a comprehensive benefits package. We'll value your wellbeing and support your development. And we'll be as flexible as we can about where and when you work - finding a balance that works for all of us. It's all part of our commitment to making you feel motivated by the work you do and happy to be part of our team. For more about our work, our approach to dynamic working and how you could build your future here, visit more about our work, our approach to dynamic working and how you could build your future here, visit
14/05/2026
Full time
Global Cyber Operations Lead page is loaded Global Cyber Operations Leadlocations: Kingswood Fields Officetime type: Full timeposted on: 今天发布time left to apply: 结束日期:2026年6月30日 (申请时间还剩 30+ 天)job requisition id: J66895# About the Opportunity Job Type: PermanentApplication Deadline: 30 June 2026# Title Global Cyber Operations Lead Department Global Cyber Operations Location Kingswood Surrey Reports To Head of Cyber Operations Level 7 About your team The Global Cyber Defence Operations team is responsible for protecting the organisation through detection, response, and continuous improvement of cyber defence capabilities. The team operates across multiple regions, delivering 24 7 monitoring, incident response, and control assurance to safeguard clients, data, and services. About your role This role provides operational leadership across Global Cyber Defence Operations and acts as a deputy to the Head of Global Cyber Operations. You will be accountable for the effective day-to-day running of cyber defence operations globally, ensuring consistent, high-quality delivery across detection, response, and operational rigour and governance.You will lead operations across Cyber Defence Operations capability, including incident management, service quality, and third-party delivery. The role requires strong attention to detail, structured execution, and the ability to operate under pressure, particularly during cyber incidents.You will work closely with regional and functional leads to ensure clear accountability, strong collaboration, and continuous improvement across the function. This includes embedding consistent processes, improving operational metrics, and ensuring the organisation is prepared to respond effectively to cyber threats. Key responsibilities Provide operational leadership across Global Cyber Defence Operations, ensuring consistent delivery of services across regions Own global SOC performance, including service quality, operational metrics, and continuous improvement Lead major cyber incident execution, ensuring effective coordination, escalation, and resolution Establish and maintain operational governance, including reporting, audit readiness, and control assurance Drive accountability for third-party SOC and MDR providers, ensuring performance and service quality expectations are met Lead and develop senior managers, supporting capability growth and succession planning Improve operational processes, tooling, and workflows to enhance efficiency and effectiveness Ensure clear ownership and alignment across detection, response, and supporting functions Support the Head of Cyber Operations in delivering strategic objectives through operational insight and execution About you You are an experienced cyber operations leader with a strong track record of running security operations at scale. You bring a structured and disciplined approach to operational delivery, with the ability to drive performance, manage complexity, and lead teams through high-pressure situations.You are comfortable operating across both tactical and strategic levels, influencing stakeholders and ensuring consistent execution across regions and teams. Essential skills and experience Proven experience leading cyber security operations, including SOC and incident response Strong experience managing and responding to major cyber incidents Ability to drive operational performance using metrics, reporting, and structured governance Experience managing third-party or outsourced security services Demonstrated ability to lead and develop teams across multiple locations Strong decision-making skills, particularly in complex or high-pressure situations Ability to influence stakeholders and drive alignment across technical and business teams Feel rewarded For starters, we'll offer you a comprehensive benefits package. We'll value your wellbeing and support your development. And we'll be as flexible as we can about where and when you work - finding a balance that works for all of us. It's all part of our commitment to making you feel motivated by the work you do and happy to be part of our team. For more about our work, our approach to dynamic working and how you could build your future here, visit more about our work, our approach to dynamic working and how you could build your future here, visit
Big Red Recruitment
Stratford-upon-avon, Warwickshire
We're looking for an Infrastructure & Security Manager to take ownership of a growing, evolving technology estate at a pivotal point in its journey. This is a role with real substance. The foundations are in place, but there's a clear opportunity to shape, mature and lead across infrastructure, cloud, security, and supplier management. The Opportunity Strengthening security practices and making better use of existing tooling Bringing structure to infrastructure and cloud operations Improving resilience, documentation, and disaster recovery capability Working with the Head of Operations to take back control from suppliers and ensuring quality service and better value for money Contributing to cloud and platform strategy (Azure-focused) The environment has a need for someone who can simplify, stabilise, and modernise. What You'll Be Doing Leading day-to-day infrastructure and platform operations (Azure, M365) Managing and developing a team of 3 engineers - bringing structure, coaching, and accountability Owning operational security (patching, vulnerabilities, access controls, audits) Driving improvements in monitoring, backup, and disaster recovery Working closely with suppliers Supporting cloud journey decisions with technical knowledge Bringing greater visibility, documentation, and operational discipline This is a hands on role, so you'll need to be comfortable being close to the tech while also stepping up as a leader. What We're Looking For Strong infrastructure background with exposure to Azure and Microsoft stack Experience leading or mentoring engineers in a hands on environment Someone confident enough to challenge, but pragmatic in approach A people focused leader who can bring a team with them Solid understanding of security fundamentals in an operational setting Experience working in multi site environments Exposure to Azure services Logic Apps / Data Factory, or low/no code tooling This role is part of an on call rota which is currently 1 in 10 for P1 incidents. This rota may be subject to change frequency given seniority. Permanent position Coventry based office Hybrid working - 2 days office, 3 days remote Salary £55,000 - £60,000 28 days holidays + Bank Holidays, holiday buy/sell scheme, company pension scheme, cycle to work scheme, death in service, employee assistance programme, occupational health provider service. We are an equal opportunity recruitment company. This means we welcome applications from all suitably qualified people regardless of race, sex, disability, religion, sexual orientation or age. We are particularly invested in Neurodiversity inclusion and offer reasonable adjustments in the interview process. Reasonable adjustments are changes that we can make in the interview process if your disability puts you at a disadvantage compared with others who are not disabled. If you would benefit from a reasonable adjustment in your interview process, please call or email one of our recruiters.
14/05/2026
Full time
We're looking for an Infrastructure & Security Manager to take ownership of a growing, evolving technology estate at a pivotal point in its journey. This is a role with real substance. The foundations are in place, but there's a clear opportunity to shape, mature and lead across infrastructure, cloud, security, and supplier management. The Opportunity Strengthening security practices and making better use of existing tooling Bringing structure to infrastructure and cloud operations Improving resilience, documentation, and disaster recovery capability Working with the Head of Operations to take back control from suppliers and ensuring quality service and better value for money Contributing to cloud and platform strategy (Azure-focused) The environment has a need for someone who can simplify, stabilise, and modernise. What You'll Be Doing Leading day-to-day infrastructure and platform operations (Azure, M365) Managing and developing a team of 3 engineers - bringing structure, coaching, and accountability Owning operational security (patching, vulnerabilities, access controls, audits) Driving improvements in monitoring, backup, and disaster recovery Working closely with suppliers Supporting cloud journey decisions with technical knowledge Bringing greater visibility, documentation, and operational discipline This is a hands on role, so you'll need to be comfortable being close to the tech while also stepping up as a leader. What We're Looking For Strong infrastructure background with exposure to Azure and Microsoft stack Experience leading or mentoring engineers in a hands on environment Someone confident enough to challenge, but pragmatic in approach A people focused leader who can bring a team with them Solid understanding of security fundamentals in an operational setting Experience working in multi site environments Exposure to Azure services Logic Apps / Data Factory, or low/no code tooling This role is part of an on call rota which is currently 1 in 10 for P1 incidents. This rota may be subject to change frequency given seniority. Permanent position Coventry based office Hybrid working - 2 days office, 3 days remote Salary £55,000 - £60,000 28 days holidays + Bank Holidays, holiday buy/sell scheme, company pension scheme, cycle to work scheme, death in service, employee assistance programme, occupational health provider service. We are an equal opportunity recruitment company. This means we welcome applications from all suitably qualified people regardless of race, sex, disability, religion, sexual orientation or age. We are particularly invested in Neurodiversity inclusion and offer reasonable adjustments in the interview process. Reasonable adjustments are changes that we can make in the interview process if your disability puts you at a disadvantage compared with others who are not disabled. If you would benefit from a reasonable adjustment in your interview process, please call or email one of our recruiters.
IT/Telco Solutions Engineer - Aberdeen £40,000 + Van Home-Based with Travel Shape the Future of IT Infrastructure Are you an IT professional who thrives on variety, enjoys solving complex technical challenges, and wants to work with cutting-edge technology across diverse client environments? Focus Group is looking for a Solutions Engineer in the Aberdeen area to join our growing team in Scotland. About the Role As a Solutions Engineer, you'll be the technical expert our clients rely on. You'll split your time between remote support and onsite delivery, working with everyone from ambitious SMEs to large enterprises. This isn't a desk job-you'll lead project implementations, troubleshoot complex issues, and mentor other engineers while continuously expanding your technical expertise. What You'll Be Doing: Leading the delivery of IT projects from small upgrades to major infrastructure transformations Acting as the go-to expert in your specialism, handling escalations and complex technical challenges Designing and implementing best-practice solutions across networking, cloud, voice, or server infrastructure Conducting site surveys, audits, and technical scoping sessions with clients Collaborating with project managers, 3rd line engineers, and service desk teams Developing training materials and documentation to share your expertise across the business Building lasting relationships with clients through exceptional technical delivery and customer service What We're Looking For You'll need: Proven experience in IT & Telecoms support or delivery roles Subject matter expert-level knowledge in at least one of these areas: Networking: VLANs, routing, wireless, Ekahau, Meraki, SonicWall, Cisco, Aruba Voice Systems: SIP, hosted voice, Gamma, LG, Mitel, Avaya Server & Storage: Windows Server, Hyper-V, VMware, M365, Azure Cloud Technologies: M365, Azure, Intune, SharePoint Excellent communication skills and meticulous attention to detail A full UK driving licence and flexibility for occasional overnight stays on larger projects Strong troubleshooting abilities and a genuine passion for staying ahead of technology trends Bonus points for: Experience in a managed service provider environment Industry certifications (Microsoft, Cisco, Meraki, SonicWall, Aruba) Active Microsoft certifications (MS101, MS100, AZ104, AZ140) Why Focus Group? Focus Group is a 1,300-strong Microsoft technology partner and managed service provider backed by HG Capital. We're experiencing significant growth and investing heavily in our people and capabilities. When you join us, you're not just taking a job-you're joining a company with ambitious plans and clear career pathways. What's in it for you: Competitive salary of £40,000 + overtime and on-call Company van with fuel card Home-based role with autonomy and trust Genuine career progression opportunities into Team Manager, Technical Consultant, or Technical Pre-Sales roles Exposure to diverse technologies and challenging projects that will accelerate your development Work with enterprise-level clients while maintaining the agility of a growing organization Investment in your professional development and certifications Ready to Apply? If you're looking for a role that combines technical depth with variety, autonomy with collaboration, and professional growth with real responsibility, we'd love to hear from you. Location: Aberdeen (Home-based with frequent client site visits across the region)
14/05/2026
Full time
IT/Telco Solutions Engineer - Aberdeen £40,000 + Van Home-Based with Travel Shape the Future of IT Infrastructure Are you an IT professional who thrives on variety, enjoys solving complex technical challenges, and wants to work with cutting-edge technology across diverse client environments? Focus Group is looking for a Solutions Engineer in the Aberdeen area to join our growing team in Scotland. About the Role As a Solutions Engineer, you'll be the technical expert our clients rely on. You'll split your time between remote support and onsite delivery, working with everyone from ambitious SMEs to large enterprises. This isn't a desk job-you'll lead project implementations, troubleshoot complex issues, and mentor other engineers while continuously expanding your technical expertise. What You'll Be Doing: Leading the delivery of IT projects from small upgrades to major infrastructure transformations Acting as the go-to expert in your specialism, handling escalations and complex technical challenges Designing and implementing best-practice solutions across networking, cloud, voice, or server infrastructure Conducting site surveys, audits, and technical scoping sessions with clients Collaborating with project managers, 3rd line engineers, and service desk teams Developing training materials and documentation to share your expertise across the business Building lasting relationships with clients through exceptional technical delivery and customer service What We're Looking For You'll need: Proven experience in IT & Telecoms support or delivery roles Subject matter expert-level knowledge in at least one of these areas: Networking: VLANs, routing, wireless, Ekahau, Meraki, SonicWall, Cisco, Aruba Voice Systems: SIP, hosted voice, Gamma, LG, Mitel, Avaya Server & Storage: Windows Server, Hyper-V, VMware, M365, Azure Cloud Technologies: M365, Azure, Intune, SharePoint Excellent communication skills and meticulous attention to detail A full UK driving licence and flexibility for occasional overnight stays on larger projects Strong troubleshooting abilities and a genuine passion for staying ahead of technology trends Bonus points for: Experience in a managed service provider environment Industry certifications (Microsoft, Cisco, Meraki, SonicWall, Aruba) Active Microsoft certifications (MS101, MS100, AZ104, AZ140) Why Focus Group? Focus Group is a 1,300-strong Microsoft technology partner and managed service provider backed by HG Capital. We're experiencing significant growth and investing heavily in our people and capabilities. When you join us, you're not just taking a job-you're joining a company with ambitious plans and clear career pathways. What's in it for you: Competitive salary of £40,000 + overtime and on-call Company van with fuel card Home-based role with autonomy and trust Genuine career progression opportunities into Team Manager, Technical Consultant, or Technical Pre-Sales roles Exposure to diverse technologies and challenging projects that will accelerate your development Work with enterprise-level clients while maintaining the agility of a growing organization Investment in your professional development and certifications Ready to Apply? If you're looking for a role that combines technical depth with variety, autonomy with collaboration, and professional growth with real responsibility, we'd love to hear from you. Location: Aberdeen (Home-based with frequent client site visits across the region)
Alexander Mann Solutions - Public Sector Resourcing
Abingdon, Oxfordshire
On behalf of UK Industrial Fusion Solutions (UKIFS) we are looking for a Security Assurance Analyst (Inside IR35) for a 10-month contract, working on a hybrid basis in Abingdon, Oxfordshire. Role Summary The Security Assurance Analyst is responsible for supporting the planning, coordination, and delivery of security assurance activities across projects, services, and suppliers. The role ensures that security requirements are correctly interpreted, implemented and evidenced, enabling systems to meet organisational, regulatory, and compliance expectations. This position acts as a key link between delivery teams, security specialists, suppliers and governance functions. As a Security Assurance Analyst, your main responsibilities will be: . Security Assurance Delivery: Coordinate and track security assurance activities throughout project life cycles (eg, design reviews, risk assessments, testing, accreditation) in accordance with Cyber Assurance Framework and Secure by Design. . Maintain and manage security assurance documentation, including risk logs, action trackers, and evidence repositories. . Support the production and review of Security Assurance Reports (SARs), Risk Treatment Plans (RTPs), and compliance submissions. . Ensure all required assurance artefacts are completed to the correct quality and delivered on schedule. . Governance, Risk & Compliance: Assist with assessing compliance against organisational security policies, standards, and frameworks (eg, ISO 27001, NIST, government classifications). . Support risk identification, tracking, and escalation processes. . Monitor closure of vulnerabilities, findings, and non compliances across suppliers and internal teams. . Stakeholder Coordination: Act as a liaison between security architects, engineers, project managers, suppliers, and operational teams. . Facilitate workshops, reviews, and checkpoints related to security design and assurance. . Ensure stakeholders understand assurance requirements and deliverables. . Supplier & Third Party Assurance: Assist with collecting and reviewing supplier security evidence (eg, penetration test results, configuration baselines, audit reports). . Support third party assessments and onboarding checks. . Track remediation and ensure suppliers meet contracted security obligations. . Reporting & Documentation: Produce regular progress updates, dashboards, and metrics for security assurance activities. . Maintain accurate records of security decisions, exceptions, and risk treatments. . Ensure documentation reflects current system configurations and risk positions. Essential: . Experience working within information security, compliance, risk management, or a related assurance role. . Understanding of security frameworks (eg, ISO 27001, NIST CSF, Cyber Essentials, government security classifications). . Strong organisational and coordination skills, with the ability to manage multiple assurance activities. . Ability to interpret technical information and translate it into clear assurance actions or risks. . Excellent communication skills with the ability to engage technical and non technical audiences. Desirable: . Knowledge of secure-by-design practices and security governance processes. . Experience working in regulated, government, or critical national infrastructure environments. . Familiarity with vulnerability management, security testing, or audit processes. . Understanding of risk management methodologies Please be aware that this role can only be worked within the UK and not Overseas. In applying for this role, you acknowledge the following "this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different".
14/05/2026
Contractor
On behalf of UK Industrial Fusion Solutions (UKIFS) we are looking for a Security Assurance Analyst (Inside IR35) for a 10-month contract, working on a hybrid basis in Abingdon, Oxfordshire. Role Summary The Security Assurance Analyst is responsible for supporting the planning, coordination, and delivery of security assurance activities across projects, services, and suppliers. The role ensures that security requirements are correctly interpreted, implemented and evidenced, enabling systems to meet organisational, regulatory, and compliance expectations. This position acts as a key link between delivery teams, security specialists, suppliers and governance functions. As a Security Assurance Analyst, your main responsibilities will be: . Security Assurance Delivery: Coordinate and track security assurance activities throughout project life cycles (eg, design reviews, risk assessments, testing, accreditation) in accordance with Cyber Assurance Framework and Secure by Design. . Maintain and manage security assurance documentation, including risk logs, action trackers, and evidence repositories. . Support the production and review of Security Assurance Reports (SARs), Risk Treatment Plans (RTPs), and compliance submissions. . Ensure all required assurance artefacts are completed to the correct quality and delivered on schedule. . Governance, Risk & Compliance: Assist with assessing compliance against organisational security policies, standards, and frameworks (eg, ISO 27001, NIST, government classifications). . Support risk identification, tracking, and escalation processes. . Monitor closure of vulnerabilities, findings, and non compliances across suppliers and internal teams. . Stakeholder Coordination: Act as a liaison between security architects, engineers, project managers, suppliers, and operational teams. . Facilitate workshops, reviews, and checkpoints related to security design and assurance. . Ensure stakeholders understand assurance requirements and deliverables. . Supplier & Third Party Assurance: Assist with collecting and reviewing supplier security evidence (eg, penetration test results, configuration baselines, audit reports). . Support third party assessments and onboarding checks. . Track remediation and ensure suppliers meet contracted security obligations. . Reporting & Documentation: Produce regular progress updates, dashboards, and metrics for security assurance activities. . Maintain accurate records of security decisions, exceptions, and risk treatments. . Ensure documentation reflects current system configurations and risk positions. Essential: . Experience working within information security, compliance, risk management, or a related assurance role. . Understanding of security frameworks (eg, ISO 27001, NIST CSF, Cyber Essentials, government security classifications). . Strong organisational and coordination skills, with the ability to manage multiple assurance activities. . Ability to interpret technical information and translate it into clear assurance actions or risks. . Excellent communication skills with the ability to engage technical and non technical audiences. Desirable: . Knowledge of secure-by-design practices and security governance processes. . Experience working in regulated, government, or critical national infrastructure environments. . Familiarity with vulnerability management, security testing, or audit processes. . Understanding of risk management methodologies Please be aware that this role can only be worked within the UK and not Overseas. In applying for this role, you acknowledge the following "this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different".
The Opportunity Flosum is looking for a visionary Senior Product Manager who lives and breathes the Salesforce ecosystem and wants to shape the future of how the world's largest enterprises build, secure, and scale on Salesforce. About Flosum Flosum is the only enterprise-grade DevOps, Data Backup & Archive, Trust Center, and Data Seeding platform built 100% native on the Salesforce platform. As a Salesforce Summit Partner and the only native solution certified by Salesforce, we operate within the Salesforce trust boundary, which means zero data exposure, no third party cloud processing, and full compliance with Salesforce security standards. Our customers are among the most demanding in the world: Fortune 500 enterprises in regulated industries (financial services, healthcare, government, life sciences) who require SOX compliance, zero trust architecture, and audit grade governance. We compete against Copado, Gearset, AutoRABIT, and Salto, and we win because our native architecture delivers security, speed, and extensibility that external tools simply cannot match. We recently integrated Salesforce Agentforce into our platform, making Flosum the first and only Salesforce native AI DevOps solution. This is just the beginning of what we plan to build. What You Will Own Product Vision & Strategy Define and drive the multi year product roadmap across Flosum's five product lines: DevOps, Backup & Archive, Trust Center, Data Seeding, and DevOps for Veeva. Identify whitespace opportunities in the Salesforce ecosystem where Flosum can create new categories or capture market share from competitors. Translate deep Salesforce platform knowledge (metadata architecture, deployment models, Agentforce, Data Cloud, multi org environments) into product capabilities that enterprise customers will pay premium prices for. Stay ahead of Salesforce's own product direction (three releases per year) and position Flosum to capitalize on every platform shift. AI & Innovation Lead the next wave of AI powered DevOps capabilities built on Agentforce, including intelligent deployment agents, AI driven code review, automated security scanning, and predictive release management. Define how Flosum's extensibility platform enables customers to build custom AI driven workflows within Salesforce's trust boundary. Pioneer agent aware governance: preparing Salesforce governance frameworks for autonomous systems and AI agents. Customer & Market Insight Engage directly with Fortune 500 customers and prospects to deeply understand their pain points around Salesforce development, security, compliance, and data management. Translate complex enterprise requirements (SOX, zero trust, multi org, regulated industries) into elegant product solutions. Partner with Sales and Customer Success to influence deal strategy, conduct product demos for strategic accounts, and close competitive evaluations. Execution & Delivery Write detailed product requirements, user stories, and acceptance criteria. You do the work, not just delegate it. Partner with engineering to deliver on aggressive timelines. Own sprint planning, backlog prioritization, and release coordination. Define and track product KPIs: adoption, activation, expansion, NPS, competitive win rates. Who You Are We are looking for a missionary, not a mercenary. Someone who takes genuine ownership of outcomes, thinks independently, and is driven by a need to build something that matters, not just advance their career. 7+ years of product management experience in B2B SaaS, with at least 3 years focused on the Salesforce ecosystem or Salesforce adjacent platforms. Deep technical understanding of the Salesforce platform: metadata driven architecture, deployment pipelines, sandboxes, packaging, security models, Apex, Lightning, and the ISV partner ecosystem. Proven track record of shipping products that enterprise customers (Fortune 500, regulated industries) adopted and paid for. Not features; products. Experience with DevOps, CI/CD, release management, or security/compliance tooling is strongly preferred. You understand the competitive landscape: Copado, Gearset, AutoRABIT, Salto, and native Salesforce DX. You know where each is strong and where they are vulnerable. Strong perspective on how AI/ML (especially Salesforce Agentforce, Einstein, Data Cloud) will reshape the Salesforce development and governance landscape. Hands on executor. You write PRDs, you talk to customers, you review wireframes, you sit in sprint reviews. You do not manage from a distance. Exceptional communication skills. You can present a product vision to a C suite audience and write a technical specification for an engineering team in the same day. Intellectual curiosity and a bias toward action. When you see a problem, you solve it. When you don't know something, you go learn it. What Will Make You Exceptional in This Role You have experience building products in the Salesforce AppExchange ecosystem, ideally as an ISV or within a Salesforce native product company. You have worked at the intersection of DevOps and security/compliance in regulated industries. You have led product led growth initiatives within an enterprise product, designing self serve onboarding, in product conversion, and expansion mechanics. You have a point of view on the future of AI in Salesforce DevOps and can articulate a 3 year vision for how autonomous agents will change how enterprises build on Salesforce. You have experience going head to head against well funded competitors and winning through product superiority rather than just marketing spend. What We Expect in the First 12 Months First 90 Days: Learn and Diagnose Achieve deep fluency in Flosum's five product lines and their technical architecture. Conduct 25+ customer and prospect interviews to build a firsthand understanding of enterprise pain points. Complete a competitive audit with specific, actionable recommendations on where Flosum should invest to win. Deliver your first product roadmap refresh with clear prioritization rationale. Months 3-6: Ship and Win Own and deliver at least one major product release that directly addresses a competitive gap or customer requested capability. Establish a product led feedback loop between Sales, CS, and Engineering that accelerates deal velocity and reduces churn. Define the next generation of Flosum's AI capabilities and present a detailed execution plan. Months 6-12: Scale and Lead Drive measurable improvement in competitive win rates against Copado and Gearset. Launch at least one net new product capability that opens a new revenue stream or market segment. Establish Flosum as a thought leader in AI driven Salesforce DevOps through content, speaking, and ecosystem engagement. Why Flosum Category defining opportunity: You will shape the future of how enterprises build on Salesforce. This is not incremental; it is transformational. Direct CEO partnership: You will work shoulder to shoulder with a founder who is deeply technical, product obsessed, and committed to building the best platform in the Salesforce ecosystem. Fortune 100 customer base: Your product decisions will directly impact how the world's largest and most complex organizations operate. AI inflection point: Agentforce and autonomous agents are rewriting the rules. Flosum is the first native platform to integrate these capabilities. You will define what comes next. Missionary culture: We hire people who want to make a dent, not pad a resume. If you are looking for a place where your work matters and your ideas are heard, this is it. Compensation & Benefits Competitive base salary + performance bonus Direct access to Salesforce ecosystem events, conferences (Dreamforce, TrailblazerDX), and customer engagement
14/05/2026
Full time
The Opportunity Flosum is looking for a visionary Senior Product Manager who lives and breathes the Salesforce ecosystem and wants to shape the future of how the world's largest enterprises build, secure, and scale on Salesforce. About Flosum Flosum is the only enterprise-grade DevOps, Data Backup & Archive, Trust Center, and Data Seeding platform built 100% native on the Salesforce platform. As a Salesforce Summit Partner and the only native solution certified by Salesforce, we operate within the Salesforce trust boundary, which means zero data exposure, no third party cloud processing, and full compliance with Salesforce security standards. Our customers are among the most demanding in the world: Fortune 500 enterprises in regulated industries (financial services, healthcare, government, life sciences) who require SOX compliance, zero trust architecture, and audit grade governance. We compete against Copado, Gearset, AutoRABIT, and Salto, and we win because our native architecture delivers security, speed, and extensibility that external tools simply cannot match. We recently integrated Salesforce Agentforce into our platform, making Flosum the first and only Salesforce native AI DevOps solution. This is just the beginning of what we plan to build. What You Will Own Product Vision & Strategy Define and drive the multi year product roadmap across Flosum's five product lines: DevOps, Backup & Archive, Trust Center, Data Seeding, and DevOps for Veeva. Identify whitespace opportunities in the Salesforce ecosystem where Flosum can create new categories or capture market share from competitors. Translate deep Salesforce platform knowledge (metadata architecture, deployment models, Agentforce, Data Cloud, multi org environments) into product capabilities that enterprise customers will pay premium prices for. Stay ahead of Salesforce's own product direction (three releases per year) and position Flosum to capitalize on every platform shift. AI & Innovation Lead the next wave of AI powered DevOps capabilities built on Agentforce, including intelligent deployment agents, AI driven code review, automated security scanning, and predictive release management. Define how Flosum's extensibility platform enables customers to build custom AI driven workflows within Salesforce's trust boundary. Pioneer agent aware governance: preparing Salesforce governance frameworks for autonomous systems and AI agents. Customer & Market Insight Engage directly with Fortune 500 customers and prospects to deeply understand their pain points around Salesforce development, security, compliance, and data management. Translate complex enterprise requirements (SOX, zero trust, multi org, regulated industries) into elegant product solutions. Partner with Sales and Customer Success to influence deal strategy, conduct product demos for strategic accounts, and close competitive evaluations. Execution & Delivery Write detailed product requirements, user stories, and acceptance criteria. You do the work, not just delegate it. Partner with engineering to deliver on aggressive timelines. Own sprint planning, backlog prioritization, and release coordination. Define and track product KPIs: adoption, activation, expansion, NPS, competitive win rates. Who You Are We are looking for a missionary, not a mercenary. Someone who takes genuine ownership of outcomes, thinks independently, and is driven by a need to build something that matters, not just advance their career. 7+ years of product management experience in B2B SaaS, with at least 3 years focused on the Salesforce ecosystem or Salesforce adjacent platforms. Deep technical understanding of the Salesforce platform: metadata driven architecture, deployment pipelines, sandboxes, packaging, security models, Apex, Lightning, and the ISV partner ecosystem. Proven track record of shipping products that enterprise customers (Fortune 500, regulated industries) adopted and paid for. Not features; products. Experience with DevOps, CI/CD, release management, or security/compliance tooling is strongly preferred. You understand the competitive landscape: Copado, Gearset, AutoRABIT, Salto, and native Salesforce DX. You know where each is strong and where they are vulnerable. Strong perspective on how AI/ML (especially Salesforce Agentforce, Einstein, Data Cloud) will reshape the Salesforce development and governance landscape. Hands on executor. You write PRDs, you talk to customers, you review wireframes, you sit in sprint reviews. You do not manage from a distance. Exceptional communication skills. You can present a product vision to a C suite audience and write a technical specification for an engineering team in the same day. Intellectual curiosity and a bias toward action. When you see a problem, you solve it. When you don't know something, you go learn it. What Will Make You Exceptional in This Role You have experience building products in the Salesforce AppExchange ecosystem, ideally as an ISV or within a Salesforce native product company. You have worked at the intersection of DevOps and security/compliance in regulated industries. You have led product led growth initiatives within an enterprise product, designing self serve onboarding, in product conversion, and expansion mechanics. You have a point of view on the future of AI in Salesforce DevOps and can articulate a 3 year vision for how autonomous agents will change how enterprises build on Salesforce. You have experience going head to head against well funded competitors and winning through product superiority rather than just marketing spend. What We Expect in the First 12 Months First 90 Days: Learn and Diagnose Achieve deep fluency in Flosum's five product lines and their technical architecture. Conduct 25+ customer and prospect interviews to build a firsthand understanding of enterprise pain points. Complete a competitive audit with specific, actionable recommendations on where Flosum should invest to win. Deliver your first product roadmap refresh with clear prioritization rationale. Months 3-6: Ship and Win Own and deliver at least one major product release that directly addresses a competitive gap or customer requested capability. Establish a product led feedback loop between Sales, CS, and Engineering that accelerates deal velocity and reduces churn. Define the next generation of Flosum's AI capabilities and present a detailed execution plan. Months 6-12: Scale and Lead Drive measurable improvement in competitive win rates against Copado and Gearset. Launch at least one net new product capability that opens a new revenue stream or market segment. Establish Flosum as a thought leader in AI driven Salesforce DevOps through content, speaking, and ecosystem engagement. Why Flosum Category defining opportunity: You will shape the future of how enterprises build on Salesforce. This is not incremental; it is transformational. Direct CEO partnership: You will work shoulder to shoulder with a founder who is deeply technical, product obsessed, and committed to building the best platform in the Salesforce ecosystem. Fortune 100 customer base: Your product decisions will directly impact how the world's largest and most complex organizations operate. AI inflection point: Agentforce and autonomous agents are rewriting the rules. Flosum is the first native platform to integrate these capabilities. You will define what comes next. Missionary culture: We hire people who want to make a dent, not pad a resume. If you are looking for a place where your work matters and your ideas are heard, this is it. Compensation & Benefits Competitive base salary + performance bonus Direct access to Salesforce ecosystem events, conferences (Dreamforce, TrailblazerDX), and customer engagement
The Opportunity Flosum is looking for a visionary Senior Product Manager who lives and breathes the Salesforce ecosystem and wants to shape the future of how the world's largest enterprises build, secure, and scale on Salesforce. About Flosum Flosum is the only enterprise-grade DevOps, Data Backup & Archive, Trust Center, and Data Seeding platform built 100% native on the Salesforce platform. As a Salesforce Summit Partner and the only native solution certified by Salesforce, we operate within the Salesforce trust boundary, which means zero data exposure, no third party cloud processing, and full compliance with Salesforce security standards. Our customers are among the most demanding in the world: Fortune 500 enterprises in regulated industries (financial services, healthcare, government, life sciences) who require SOX compliance, zero trust architecture, and audit grade governance. We compete against Copado, Gearset, AutoRABIT, and Salto, and we win because our native architecture delivers security, speed, and extensibility that external tools simply cannot match. We recently integrated Salesforce Agentforce into our platform, making Flosum the first and only Salesforce native AI DevOps solution. This is just the beginning of what we plan to build. What You Will Own Product Vision & Strategy Define and drive the multi year product roadmap across Flosum's five product lines: DevOps, Backup & Archive, Trust Center, Data Seeding, and DevOps for Veeva. Identify whitespace opportunities in the Salesforce ecosystem where Flosum can create new categories or capture market share from competitors. Translate deep Salesforce platform knowledge (metadata architecture, deployment models, Agentforce, Data Cloud, multi org environments) into product capabilities that enterprise customers will pay premium prices for. Stay ahead of Salesforce's own product direction (three releases per year) and position Flosum to capitalize on every platform shift. AI & Innovation Lead the next wave of AI powered DevOps capabilities built on Agentforce, including intelligent deployment agents, AI driven code review, automated security scanning, and predictive release management. Define how Flosum's extensibility platform enables customers to build custom AI driven workflows within Salesforce's trust boundary. Pioneer agent aware governance: preparing Salesforce governance frameworks for autonomous systems and AI agents. Customer & Market Insight Engage directly with Fortune 500 customers and prospects to deeply understand their pain points around Salesforce development, security, compliance, and data management. Translate complex enterprise requirements (SOX, zero trust, multi org, regulated industries) into elegant product solutions. Partner with Sales and Customer Success to influence deal strategy, conduct product demos for strategic accounts, and close competitive evaluations. Execution & Delivery Write detailed product requirements, user stories, and acceptance criteria. You do the work, not just delegate it. Partner with engineering to deliver on aggressive timelines. Own sprint planning, backlog prioritization, and release coordination. Define and track product KPIs: adoption, activation, expansion, NPS, competitive win rates. Who You Are We are looking for a missionary, not a mercenary. Someone who takes genuine ownership of outcomes, thinks independently, and is driven by a need to build something that matters, not just advance their career. 7+ years of product management experience in B2B SaaS, with at least 3 years focused on the Salesforce ecosystem or Salesforce adjacent platforms. Deep technical understanding of the Salesforce platform: metadata driven architecture, deployment pipelines, sandboxes, packaging, security models, Apex, Lightning, and the ISV partner ecosystem. Proven track record of shipping products that enterprise customers (Fortune 500, regulated industries) adopted and paid for. Not features; products. Experience with DevOps, CI/CD, release management, or security/compliance tooling is strongly preferred. You understand the competitive landscape: Copado, Gearset, AutoRABIT, Salto, and native Salesforce DX. You know where each is strong and where they are vulnerable. Strong perspective on how AI/ML (especially Salesforce Agentforce, Einstein, Data Cloud) will reshape the Salesforce development and governance landscape. Hands on executor. You write PRDs, you talk to customers, you review wireframes, you sit in sprint reviews. You do not manage from a distance. Exceptional communication skills. You can present a product vision to a C suite audience and write a technical specification for an engineering team in the same day. Intellectual curiosity and a bias toward action. When you see a problem, you solve it. When you don't know something, you go learn it. What Will Make You Exceptional in This Role You have experience building products in the Salesforce AppExchange ecosystem, ideally as an ISV or within a Salesforce native product company. You have worked at the intersection of DevOps and security/compliance in regulated industries. You have led product led growth initiatives within an enterprise product, designing self serve onboarding, in product conversion, and expansion mechanics. You have a point of view on the future of AI in Salesforce DevOps and can articulate a 3 year vision for how autonomous agents will change how enterprises build on Salesforce. You have experience going head to head against well funded competitors and winning through product superiority rather than just marketing spend. What We Expect in the First 12 Months First 90 Days: Learn and Diagnose Achieve deep fluency in Flosum's five product lines and their technical architecture. Conduct 25+ customer and prospect interviews to build a firsthand understanding of enterprise pain points. Complete a competitive audit with specific, actionable recommendations on where Flosum should invest to win. Deliver your first product roadmap refresh with clear prioritization rationale. Months 3-6: Ship and Win Own and deliver at least one major product release that directly addresses a competitive gap or customer requested capability. Establish a product led feedback loop between Sales, CS, and Engineering that accelerates deal velocity and reduces churn. Define the next generation of Flosum's AI capabilities and present a detailed execution plan. Months 6-12: Scale and Lead Drive measurable improvement in competitive win rates against Copado and Gearset. Launch at least one net new product capability that opens a new revenue stream or market segment. Establish Flosum as a thought leader in AI driven Salesforce DevOps through content, speaking, and ecosystem engagement. Why Flosum Category defining opportunity: You will shape the future of how enterprises build on Salesforce. This is not incremental; it is transformational. Direct CEO partnership: You will work shoulder to shoulder with a founder who is deeply technical, product obsessed, and committed to building the best platform in the Salesforce ecosystem. Fortune 100 customer base: Your product decisions will directly impact how the world's largest and most complex organizations operate. AI inflection point: Agentforce and autonomous agents are rewriting the rules. Flosum is the first native platform to integrate these capabilities. You will define what comes next. Missionary culture: We hire people who want to make a dent, not pad a resume. If you are looking for a place where your work matters and your ideas are heard, this is it. Compensation & Benefits Competitive base salary + performance bonus Direct access to Salesforce ecosystem events, conferences (Dreamforce, TrailblazerDX), and customer engagement
14/05/2026
Full time
The Opportunity Flosum is looking for a visionary Senior Product Manager who lives and breathes the Salesforce ecosystem and wants to shape the future of how the world's largest enterprises build, secure, and scale on Salesforce. About Flosum Flosum is the only enterprise-grade DevOps, Data Backup & Archive, Trust Center, and Data Seeding platform built 100% native on the Salesforce platform. As a Salesforce Summit Partner and the only native solution certified by Salesforce, we operate within the Salesforce trust boundary, which means zero data exposure, no third party cloud processing, and full compliance with Salesforce security standards. Our customers are among the most demanding in the world: Fortune 500 enterprises in regulated industries (financial services, healthcare, government, life sciences) who require SOX compliance, zero trust architecture, and audit grade governance. We compete against Copado, Gearset, AutoRABIT, and Salto, and we win because our native architecture delivers security, speed, and extensibility that external tools simply cannot match. We recently integrated Salesforce Agentforce into our platform, making Flosum the first and only Salesforce native AI DevOps solution. This is just the beginning of what we plan to build. What You Will Own Product Vision & Strategy Define and drive the multi year product roadmap across Flosum's five product lines: DevOps, Backup & Archive, Trust Center, Data Seeding, and DevOps for Veeva. Identify whitespace opportunities in the Salesforce ecosystem where Flosum can create new categories or capture market share from competitors. Translate deep Salesforce platform knowledge (metadata architecture, deployment models, Agentforce, Data Cloud, multi org environments) into product capabilities that enterprise customers will pay premium prices for. Stay ahead of Salesforce's own product direction (three releases per year) and position Flosum to capitalize on every platform shift. AI & Innovation Lead the next wave of AI powered DevOps capabilities built on Agentforce, including intelligent deployment agents, AI driven code review, automated security scanning, and predictive release management. Define how Flosum's extensibility platform enables customers to build custom AI driven workflows within Salesforce's trust boundary. Pioneer agent aware governance: preparing Salesforce governance frameworks for autonomous systems and AI agents. Customer & Market Insight Engage directly with Fortune 500 customers and prospects to deeply understand their pain points around Salesforce development, security, compliance, and data management. Translate complex enterprise requirements (SOX, zero trust, multi org, regulated industries) into elegant product solutions. Partner with Sales and Customer Success to influence deal strategy, conduct product demos for strategic accounts, and close competitive evaluations. Execution & Delivery Write detailed product requirements, user stories, and acceptance criteria. You do the work, not just delegate it. Partner with engineering to deliver on aggressive timelines. Own sprint planning, backlog prioritization, and release coordination. Define and track product KPIs: adoption, activation, expansion, NPS, competitive win rates. Who You Are We are looking for a missionary, not a mercenary. Someone who takes genuine ownership of outcomes, thinks independently, and is driven by a need to build something that matters, not just advance their career. 7+ years of product management experience in B2B SaaS, with at least 3 years focused on the Salesforce ecosystem or Salesforce adjacent platforms. Deep technical understanding of the Salesforce platform: metadata driven architecture, deployment pipelines, sandboxes, packaging, security models, Apex, Lightning, and the ISV partner ecosystem. Proven track record of shipping products that enterprise customers (Fortune 500, regulated industries) adopted and paid for. Not features; products. Experience with DevOps, CI/CD, release management, or security/compliance tooling is strongly preferred. You understand the competitive landscape: Copado, Gearset, AutoRABIT, Salto, and native Salesforce DX. You know where each is strong and where they are vulnerable. Strong perspective on how AI/ML (especially Salesforce Agentforce, Einstein, Data Cloud) will reshape the Salesforce development and governance landscape. Hands on executor. You write PRDs, you talk to customers, you review wireframes, you sit in sprint reviews. You do not manage from a distance. Exceptional communication skills. You can present a product vision to a C suite audience and write a technical specification for an engineering team in the same day. Intellectual curiosity and a bias toward action. When you see a problem, you solve it. When you don't know something, you go learn it. What Will Make You Exceptional in This Role You have experience building products in the Salesforce AppExchange ecosystem, ideally as an ISV or within a Salesforce native product company. You have worked at the intersection of DevOps and security/compliance in regulated industries. You have led product led growth initiatives within an enterprise product, designing self serve onboarding, in product conversion, and expansion mechanics. You have a point of view on the future of AI in Salesforce DevOps and can articulate a 3 year vision for how autonomous agents will change how enterprises build on Salesforce. You have experience going head to head against well funded competitors and winning through product superiority rather than just marketing spend. What We Expect in the First 12 Months First 90 Days: Learn and Diagnose Achieve deep fluency in Flosum's five product lines and their technical architecture. Conduct 25+ customer and prospect interviews to build a firsthand understanding of enterprise pain points. Complete a competitive audit with specific, actionable recommendations on where Flosum should invest to win. Deliver your first product roadmap refresh with clear prioritization rationale. Months 3-6: Ship and Win Own and deliver at least one major product release that directly addresses a competitive gap or customer requested capability. Establish a product led feedback loop between Sales, CS, and Engineering that accelerates deal velocity and reduces churn. Define the next generation of Flosum's AI capabilities and present a detailed execution plan. Months 6-12: Scale and Lead Drive measurable improvement in competitive win rates against Copado and Gearset. Launch at least one net new product capability that opens a new revenue stream or market segment. Establish Flosum as a thought leader in AI driven Salesforce DevOps through content, speaking, and ecosystem engagement. Why Flosum Category defining opportunity: You will shape the future of how enterprises build on Salesforce. This is not incremental; it is transformational. Direct CEO partnership: You will work shoulder to shoulder with a founder who is deeply technical, product obsessed, and committed to building the best platform in the Salesforce ecosystem. Fortune 100 customer base: Your product decisions will directly impact how the world's largest and most complex organizations operate. AI inflection point: Agentforce and autonomous agents are rewriting the rules. Flosum is the first native platform to integrate these capabilities. You will define what comes next. Missionary culture: We hire people who want to make a dent, not pad a resume. If you are looking for a place where your work matters and your ideas are heard, this is it. Compensation & Benefits Competitive base salary + performance bonus Direct access to Salesforce ecosystem events, conferences (Dreamforce, TrailblazerDX), and customer engagement
Lims SUpport Administrator We are looking for a LabWare LIMS expert to take ownership of a business-critical system within a major UK regulated utility. This isn't just a support role; you will be the go-to authority for configuring, developing, and evolving a LIMS environment that ensures the safety and quality of essential services. If you enjoy a mix of technical troubleshooting, bespoke LIMS programming, and long-term systems optimization, this is the perfect platform for your expertise. The Role System Ownership: Configure and customise LabWare LIMS to meet complex laboratory workflows and strict compliance standards. Technical Support: Act as the 1st and 2nd line expert, diagnosing issues related to configurations, interfaces, and integrations. Continuous Improvement: Implement system enhancements and proactively recommend process optimizations to streamline lab workflows. Documentation & Compliance: Create SOPs and detailed manuals while supporting internal and external audits to ensure the system remains "audit-ready" at all times. Strategic Collaboration: Work alongside IT partners and project teams to drive LIMS-specific projects from inception to delivery. Technical Requirements LabWare LIMS Mastery: Proven experience in configuration (Sample/Analysis management, Batch/Folder templates). Programming: Proficiency in LabWare LIMS Basic programming. Data: Strong skills in Relational Databases and MS SQL / Transact-SQL. Environment: Background in a regulated laboratory setting (Water industry experience is a significant advantage). Service Standards: Experience working within an enterprise Application Support team, ideally aligned with ITIL practices. Preferred (Bonus) Skills LabWare Certification (Admin 1/2). Crystal Reports, XML, or HTML. LabWare Visual Workflow development. Instrument integration (LabStation / Parsing scripts). Experience with LabWare Schedulers or Storage Location Manager.
14/05/2026
Full time
Lims SUpport Administrator We are looking for a LabWare LIMS expert to take ownership of a business-critical system within a major UK regulated utility. This isn't just a support role; you will be the go-to authority for configuring, developing, and evolving a LIMS environment that ensures the safety and quality of essential services. If you enjoy a mix of technical troubleshooting, bespoke LIMS programming, and long-term systems optimization, this is the perfect platform for your expertise. The Role System Ownership: Configure and customise LabWare LIMS to meet complex laboratory workflows and strict compliance standards. Technical Support: Act as the 1st and 2nd line expert, diagnosing issues related to configurations, interfaces, and integrations. Continuous Improvement: Implement system enhancements and proactively recommend process optimizations to streamline lab workflows. Documentation & Compliance: Create SOPs and detailed manuals while supporting internal and external audits to ensure the system remains "audit-ready" at all times. Strategic Collaboration: Work alongside IT partners and project teams to drive LIMS-specific projects from inception to delivery. Technical Requirements LabWare LIMS Mastery: Proven experience in configuration (Sample/Analysis management, Batch/Folder templates). Programming: Proficiency in LabWare LIMS Basic programming. Data: Strong skills in Relational Databases and MS SQL / Transact-SQL. Environment: Background in a regulated laboratory setting (Water industry experience is a significant advantage). Service Standards: Experience working within an enterprise Application Support team, ideally aligned with ITIL practices. Preferred (Bonus) Skills LabWare Certification (Admin 1/2). Crystal Reports, XML, or HTML. LabWare Visual Workflow development. Instrument integration (LabStation / Parsing scripts). Experience with LabWare Schedulers or Storage Location Manager.
Student Management and Information Systems (MIS) Manager Application Deadline: 1 June 2026 Department: Information Systems Employment Type: Permanent - Full Time Location: Southgate Campus Compensation: £53,244 - £60,592 / year Description Are you a senior MIS or data professional who wants to do more than keep systems running? Are you looking for a role where you can shape a College's long-term approach to data, drive real digital transformation and lead a skilled technical team with the credibility and backing to make it happen? If so, this is an exceptional opportunity. This is a senior, high-profile role at the heart of Barnet and Southgate College's data and digital strategy. As MIS Manager, you will serve as the architect of the College's data environment, leading the strategic development, management and integrity of our Student Management Information Systems, ensuring high-quality Business Intelligence that drives decision-making, improves learner outcomes and keeps the College compliant in a complex FE funding landscape. This is an exciting time to join us. The College is actively investing in its digital future, including the implementation of ProSolution and the continued modernisation of its data and systems landscape, moving away from legacy approaches towards robust, well-governed cloud-based environments. You will have real influence over how student and funding data is structured, trusted and used, working closely with senior leaders and combining strategic leadership with genuine technical credibility. About Barnet and Southgate College We change lives, empower individuals and connect communities. We are an ambitious, forward-thinking further education college in North London, proud to serve diverse communities across Barnet, Southgate and beyond. Our 2030 Vision is bold: to be a leading provider of learning and skills development, fostering exceptional educational experiences, driven by innovation, collaboration and excellence. You will be joining a collaborative, values-led culture that prioritises integrity, professionalism and sustainable delivery. Your work will be highly visible, your impact tangible, and your opportunity to influence the College's direction genuine. This is a role for someone who wants to shape things, not just manage them. Key Responsibilities What You'll Be Doing Systems architecture and modernisation: Lead the College's transition from legacy databases to modern, scalable data environments including cloud-based SQL and Azure Data Studio, acting as technical lead for primary vendors (OneAdvanced/ProSolution) and third-party FE integrators. Business intelligence and analytics: Design and deploy sophisticated Power BI dashboards, develop predictive models to identify at-risk learners and funding risks, lead data warehousing and ETL processes, and maintain a single trusted version of the College's data. Funding and audit readiness: Ensure the College's BI and reporting capability is continuously audit-ready for Ofsted inspections and internal and external reviews, maintaining full compliance in a complex FE funding environment. Data governance and security: Champion UK GDPR, information security and data ethics, managing access controls, data-sharing agreements and code repositories to ensure business continuity and data integrity. Team leadership: Lead, mentor and develop a high-performing MIS team, fostering a culture of continuous technical upskilling, best practice and shared accountability. Stakeholder engagement: Translate complex technical requirements into plain language for non-technical colleagues and senior leaders, deliver training and technical support, and act as a trusted partner across curriculum and support functions. Project and financial management: Lead MIS projects and contribute to cross-College digital initiatives, manage the MIS systems budget and expenditure, and ensure system updates and migrations are delivered on time with minimal disruption. Skills, Knowledge and Expertise What You'll Bring Essential A degree or equivalent qualification in information systems, computing, data or a related field, or substantial equivalent professional experience Proven experience of managing and developing complex databases and reporting solutions in an FE environment Advanced SQL skills including T-SQL, stored procedures and views Expertise in Power BI including DAX and Power Query Experience leading teams with a collaborative, service-driven approach Ability to translate business requirements into technical solutions and communicate data clearly to non-technical stakeholders Advanced Microsoft Excel skills Strong analytical and problem-solving skills with high attention to detail Effective organisational and planning skills with the ability to manage competing priorities Commitment to equality, diversity, inclusion and safeguarding Even Better If You Have Professional certifications in Microsoft SQL, BI tools or ITIL Database administration and systems integration experience; Experience with ProSolution or similar FE MIS platforms Experience with cloud-based data environments including Azure Potential Interview Dates: Week commencing 22nd June 2026. Benefits Read our Employee Pledge here! Annual Season Ticket Loans We offer permanent or contract staff with a minimum of a 12 month contract the option to purchase an annual season ticket loan without the big financial hit in one go! A season ticket loan will spread the cost over the course of a year by using the salary sacrifice scheme, this helps with your finances and is paid back monthly through your salary. Cycle to Work Scheme The scheme is an incentive for staff, offering tax free bikes through bike shops and is run by Cyclescheme Ltd. You can get a tax free bike, which for most people means they save around 32% of the cost for a new bike! Employee Support Helpline The Employee Assistance Helpline can be contacted 24 hours a day, 7 days a week. They provide you and your family with counselling and advice, covering a variety of personal or workplace issues. It is free to use and all calls are confidential. Eye Tests for DSE Users The College will refund the cost of regular eye tests for staff that use Display Screen Equipment regularly as part of their duties. Flu vouchers We offer established staff a free flu vaccination voucher to take to a large range of local high street pharmacies. Gym Facilities Our Sports Centre at Southgate Campus is available for all staff with cardio, strength and conditioning equipment. The 2 floor gym is free for members of staff to use Monday to Friday within term time. Hair Salon Services and Beauty Treatments A range of competitively priced hairdressing services are accessible at our Colindale Campus. Regularly providing special staff offers which is convenient during lunch hours or after work. High Street Discounts Discount for teachers is a shopping benefits website for staff which gives access to fantastic savings on leading retail brands, plus lots of great special offers! We also have staff discount available with local high street stores within walking distance of our three main campuses.
14/05/2026
Full time
Student Management and Information Systems (MIS) Manager Application Deadline: 1 June 2026 Department: Information Systems Employment Type: Permanent - Full Time Location: Southgate Campus Compensation: £53,244 - £60,592 / year Description Are you a senior MIS or data professional who wants to do more than keep systems running? Are you looking for a role where you can shape a College's long-term approach to data, drive real digital transformation and lead a skilled technical team with the credibility and backing to make it happen? If so, this is an exceptional opportunity. This is a senior, high-profile role at the heart of Barnet and Southgate College's data and digital strategy. As MIS Manager, you will serve as the architect of the College's data environment, leading the strategic development, management and integrity of our Student Management Information Systems, ensuring high-quality Business Intelligence that drives decision-making, improves learner outcomes and keeps the College compliant in a complex FE funding landscape. This is an exciting time to join us. The College is actively investing in its digital future, including the implementation of ProSolution and the continued modernisation of its data and systems landscape, moving away from legacy approaches towards robust, well-governed cloud-based environments. You will have real influence over how student and funding data is structured, trusted and used, working closely with senior leaders and combining strategic leadership with genuine technical credibility. About Barnet and Southgate College We change lives, empower individuals and connect communities. We are an ambitious, forward-thinking further education college in North London, proud to serve diverse communities across Barnet, Southgate and beyond. Our 2030 Vision is bold: to be a leading provider of learning and skills development, fostering exceptional educational experiences, driven by innovation, collaboration and excellence. You will be joining a collaborative, values-led culture that prioritises integrity, professionalism and sustainable delivery. Your work will be highly visible, your impact tangible, and your opportunity to influence the College's direction genuine. This is a role for someone who wants to shape things, not just manage them. Key Responsibilities What You'll Be Doing Systems architecture and modernisation: Lead the College's transition from legacy databases to modern, scalable data environments including cloud-based SQL and Azure Data Studio, acting as technical lead for primary vendors (OneAdvanced/ProSolution) and third-party FE integrators. Business intelligence and analytics: Design and deploy sophisticated Power BI dashboards, develop predictive models to identify at-risk learners and funding risks, lead data warehousing and ETL processes, and maintain a single trusted version of the College's data. Funding and audit readiness: Ensure the College's BI and reporting capability is continuously audit-ready for Ofsted inspections and internal and external reviews, maintaining full compliance in a complex FE funding environment. Data governance and security: Champion UK GDPR, information security and data ethics, managing access controls, data-sharing agreements and code repositories to ensure business continuity and data integrity. Team leadership: Lead, mentor and develop a high-performing MIS team, fostering a culture of continuous technical upskilling, best practice and shared accountability. Stakeholder engagement: Translate complex technical requirements into plain language for non-technical colleagues and senior leaders, deliver training and technical support, and act as a trusted partner across curriculum and support functions. Project and financial management: Lead MIS projects and contribute to cross-College digital initiatives, manage the MIS systems budget and expenditure, and ensure system updates and migrations are delivered on time with minimal disruption. Skills, Knowledge and Expertise What You'll Bring Essential A degree or equivalent qualification in information systems, computing, data or a related field, or substantial equivalent professional experience Proven experience of managing and developing complex databases and reporting solutions in an FE environment Advanced SQL skills including T-SQL, stored procedures and views Expertise in Power BI including DAX and Power Query Experience leading teams with a collaborative, service-driven approach Ability to translate business requirements into technical solutions and communicate data clearly to non-technical stakeholders Advanced Microsoft Excel skills Strong analytical and problem-solving skills with high attention to detail Effective organisational and planning skills with the ability to manage competing priorities Commitment to equality, diversity, inclusion and safeguarding Even Better If You Have Professional certifications in Microsoft SQL, BI tools or ITIL Database administration and systems integration experience; Experience with ProSolution or similar FE MIS platforms Experience with cloud-based data environments including Azure Potential Interview Dates: Week commencing 22nd June 2026. Benefits Read our Employee Pledge here! Annual Season Ticket Loans We offer permanent or contract staff with a minimum of a 12 month contract the option to purchase an annual season ticket loan without the big financial hit in one go! A season ticket loan will spread the cost over the course of a year by using the salary sacrifice scheme, this helps with your finances and is paid back monthly through your salary. Cycle to Work Scheme The scheme is an incentive for staff, offering tax free bikes through bike shops and is run by Cyclescheme Ltd. You can get a tax free bike, which for most people means they save around 32% of the cost for a new bike! Employee Support Helpline The Employee Assistance Helpline can be contacted 24 hours a day, 7 days a week. They provide you and your family with counselling and advice, covering a variety of personal or workplace issues. It is free to use and all calls are confidential. Eye Tests for DSE Users The College will refund the cost of regular eye tests for staff that use Display Screen Equipment regularly as part of their duties. Flu vouchers We offer established staff a free flu vaccination voucher to take to a large range of local high street pharmacies. Gym Facilities Our Sports Centre at Southgate Campus is available for all staff with cardio, strength and conditioning equipment. The 2 floor gym is free for members of staff to use Monday to Friday within term time. Hair Salon Services and Beauty Treatments A range of competitively priced hairdressing services are accessible at our Colindale Campus. Regularly providing special staff offers which is convenient during lunch hours or after work. High Street Discounts Discount for teachers is a shopping benefits website for staff which gives access to fantastic savings on leading retail brands, plus lots of great special offers! We also have staff discount available with local high street stores within walking distance of our three main campuses.
About ENSEK ENSEK builds the cloud native SaaS software that's transforming how energy retailers operate, innovate and manage at scale. We help retailers lower operating costs, improve billing accuracy for consumers, and enhance customer experience through automation and AI driven insight, all underpinned by modern, cloud native architecture. ENSEK is at an exciting inflection point as we scale at pace towards new international horizons. If you're driven by solving complex, real world problems and want to build modern technology that accelerates the global energy transition, you'll feel right at home with us. Position Summary The Product Manager for Identity, Access Management & Customer Configuration owns a foundational and fast expanding area of the ENSEK platform. You are accountable for the strategy, roadmap and outcomes of how users, roles, AI agents, and customers are authenticated, authorised, and configured across the system. As agentic AI becomes a first class citizen in the platform, this role carries growing responsibility for the security, auditability, and governance of non human actors. You work as the connective tissue between engineering, security, commercial, and customer teams to ensure these capabilities are built right and deliver measurable business value. Key Accountabilities and Responsibilities Own the strategy, vision and roadmap for identity and access management - evolving coverage from human users to AI agents, and incorporating auditing and security governance requirements as they emerge. Define and drive product requirements for AI agent identity and permissions, working closely with the AI framework team to ensure agentic systems are appropriately secured, auditable, and governed. Lead the customer configuration product area - understanding how configuration needs vary across customer segments and building scalable, self service capabilities that reduce operational burden. Make evidence based prioritisation decisions across identity, access, and configuration workstreams, estimating effort and value of roadmap items and communicating trade offs transparently with stakeholders. Define and track key product outcomes - implementing dashboards for real time performance visibility and using data to drive continuous improvement in security posture and customer experience. Create and maintain a prioritised roadmap, working with your team to validate what adds value now and in future, drafting PRDs and specifications - leveraging AI to accelerate documentation. Build long term stakeholder relationships, implementing communications strategies and influencing effectively to drive alignment and outcomes. Key Outcomes A secure, auditable identity and access management capability that extends to AI agents and meets evolving security and compliance requirements. Customer configuration capabilities that reduce onboarding friction and operational support burden, with measurable improvement in customer outcomes. Roadmap delivered to agreed timelines, with clear evidence of value realised against investment. Defined and tracked KPIs across identity, access, and configuration areas, with regular data driven reviews. Positive stakeholder feedback on communication, transparency and decision making quality. Skills, Knowledge, Experience & Qualifications Demonstrable experience owning and delivering a product or significant product feature end to end, ideally in an identity, security or platform configuration domain. Understanding of identity and access management concepts (RBAC, OAuth, SSO, audit logging) sufficient to make credible product decisions alongside engineering and security teams. Awareness of security and compliance considerations relevant to agentic AI systems is advantageous. Ability to make autonomous, data informed product decisions and communicate them clearly to technical and non technical audiences. Experience managing complex stakeholder relationships, including senior commercial and security partners. Experience working in energy, utility tech, SaaS or platform based product environments is advantageous. Familiarity with experimentation platforms and AI productivity tools is advantageous. Company Benefits 25 days' holiday + bank holidays Option to buy or sell 5 extra annual leave days per year Vitality Health Insurance, including private healthcare, virtual GP access, mental health support and wellbeing perks (50% off gym memberships Virgin Active, Nuffield, PureGym) Pension with 5% matched contribution Regular team wide and company wide events 2 volunteering days per year to give back Remote first working environment with offices in London and Nottingham
14/05/2026
Full time
About ENSEK ENSEK builds the cloud native SaaS software that's transforming how energy retailers operate, innovate and manage at scale. We help retailers lower operating costs, improve billing accuracy for consumers, and enhance customer experience through automation and AI driven insight, all underpinned by modern, cloud native architecture. ENSEK is at an exciting inflection point as we scale at pace towards new international horizons. If you're driven by solving complex, real world problems and want to build modern technology that accelerates the global energy transition, you'll feel right at home with us. Position Summary The Product Manager for Identity, Access Management & Customer Configuration owns a foundational and fast expanding area of the ENSEK platform. You are accountable for the strategy, roadmap and outcomes of how users, roles, AI agents, and customers are authenticated, authorised, and configured across the system. As agentic AI becomes a first class citizen in the platform, this role carries growing responsibility for the security, auditability, and governance of non human actors. You work as the connective tissue between engineering, security, commercial, and customer teams to ensure these capabilities are built right and deliver measurable business value. Key Accountabilities and Responsibilities Own the strategy, vision and roadmap for identity and access management - evolving coverage from human users to AI agents, and incorporating auditing and security governance requirements as they emerge. Define and drive product requirements for AI agent identity and permissions, working closely with the AI framework team to ensure agentic systems are appropriately secured, auditable, and governed. Lead the customer configuration product area - understanding how configuration needs vary across customer segments and building scalable, self service capabilities that reduce operational burden. Make evidence based prioritisation decisions across identity, access, and configuration workstreams, estimating effort and value of roadmap items and communicating trade offs transparently with stakeholders. Define and track key product outcomes - implementing dashboards for real time performance visibility and using data to drive continuous improvement in security posture and customer experience. Create and maintain a prioritised roadmap, working with your team to validate what adds value now and in future, drafting PRDs and specifications - leveraging AI to accelerate documentation. Build long term stakeholder relationships, implementing communications strategies and influencing effectively to drive alignment and outcomes. Key Outcomes A secure, auditable identity and access management capability that extends to AI agents and meets evolving security and compliance requirements. Customer configuration capabilities that reduce onboarding friction and operational support burden, with measurable improvement in customer outcomes. Roadmap delivered to agreed timelines, with clear evidence of value realised against investment. Defined and tracked KPIs across identity, access, and configuration areas, with regular data driven reviews. Positive stakeholder feedback on communication, transparency and decision making quality. Skills, Knowledge, Experience & Qualifications Demonstrable experience owning and delivering a product or significant product feature end to end, ideally in an identity, security or platform configuration domain. Understanding of identity and access management concepts (RBAC, OAuth, SSO, audit logging) sufficient to make credible product decisions alongside engineering and security teams. Awareness of security and compliance considerations relevant to agentic AI systems is advantageous. Ability to make autonomous, data informed product decisions and communicate them clearly to technical and non technical audiences. Experience managing complex stakeholder relationships, including senior commercial and security partners. Experience working in energy, utility tech, SaaS or platform based product environments is advantageous. Familiarity with experimentation platforms and AI productivity tools is advantageous. Company Benefits 25 days' holiday + bank holidays Option to buy or sell 5 extra annual leave days per year Vitality Health Insurance, including private healthcare, virtual GP access, mental health support and wellbeing perks (50% off gym memberships Virgin Active, Nuffield, PureGym) Pension with 5% matched contribution Regular team wide and company wide events 2 volunteering days per year to give back Remote first working environment with offices in London and Nottingham
Jones Lang LaSalle Incorporated
Aylburton, Gloucestershire
Job Title: Mechanical Technician Reports To: Engineering Supervisor / Contract Delivery Manager Location: Whitecross School Contract Type: PFI Contract - Hard & Soft FM Working Pattern: 2 Shifts Execute PPM to SFG20 standards and OEM recommendations on mechanical systems (e.g., HVAC/air handling units, pumps, motors, valves, heat exchangers, pressurisation sets, expansion vessels, gas systems, plumbing, water services). Diagnose and repair faults on mechanical plant and building services to restore service within SLA response/rectification times. Carry out statutory/compliance tasks within agreed skill set: pressure systems checks, gas safety (as competent), water hygiene (flushing, temperature monitoring, TMV servicing, descaling), fire damper checks (mechanical aspects), and emergency generator cooling systems (where applicable). Support shutdowns, isolations, and safe system of work (SSoW) including permits to work (hot works, confined spaces, working at height, LV/HV interface support as required). Maintain accurate records in the CAFM and site logbook system: close out PPM/reactive tasks, attach test certificates, asset notes, parts usage, and time confirmations. Complete and file statutory documentation (e.g., LOLER interface where mechanical lifting equipment is present, PSSR check records, gas safety where applicable, water hygiene logs). Ensure all works comply with the Health & Safety at Work etc. Act, PUWER, COSHH, PSSR, Gas Safety Regulations, Water Supply (Water Fittings) Regulations, and site-specific policies. NVQ Level 3 (or equivalent) in Mechanical Engineering / Building Services / Plumbing & Heating. Demonstrable experience in mechanical maintenance within a live, critical, or public estate (PFI/PPP, NHS, education, justice, accommodation, or similar). Strong diagnostics across HVAC plant, pumps, valves, bearings, seals, and pipework systems. Proficient with CAFM systems for PPM/reactive management and asset history. Sound understanding of statutory compliance (PSSR, COSHH, Legionella/L8 & HSG274, SFG20). Full UK driving licence (if mobile role). ACS/Gas Safe (domestic or commercial) modules (if gas systems present). Water hygiene training (Responsible Person/Authorised Person support desirable). IPAF/PASMA, Confined Space, Asbestos Awareness, First Aid. Experience with BMS controls, VSDs, and commissioning support. Experience working in educational facilities. Strong fault-finding and root-cause analysis. Safety-first mindset; excellent permit-to-work and risk assessment discipline. Customer-focused with clear written and verbal communication. Organised, reliable, and responsive in high-demand environments. Team player, coachable, and proactive in continuous improvement. Regular standing, lifting (within manual handling limits), climbing ladders, and working in plantrooms/roof spaces. Use of PPE and RPE as task requires. Participation in on-call rota and out-of-hours work as needed. Travel between sites (if mobile role). Adhere to company policies, PFI contract requirements, and statutory regulations. Participate in audits (internal, client, independent), implementing corrective actions. Maintain training and competency matrix; complete mandatory refreshers on time.At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500(R) company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .
14/05/2026
Full time
Job Title: Mechanical Technician Reports To: Engineering Supervisor / Contract Delivery Manager Location: Whitecross School Contract Type: PFI Contract - Hard & Soft FM Working Pattern: 2 Shifts Execute PPM to SFG20 standards and OEM recommendations on mechanical systems (e.g., HVAC/air handling units, pumps, motors, valves, heat exchangers, pressurisation sets, expansion vessels, gas systems, plumbing, water services). Diagnose and repair faults on mechanical plant and building services to restore service within SLA response/rectification times. Carry out statutory/compliance tasks within agreed skill set: pressure systems checks, gas safety (as competent), water hygiene (flushing, temperature monitoring, TMV servicing, descaling), fire damper checks (mechanical aspects), and emergency generator cooling systems (where applicable). Support shutdowns, isolations, and safe system of work (SSoW) including permits to work (hot works, confined spaces, working at height, LV/HV interface support as required). Maintain accurate records in the CAFM and site logbook system: close out PPM/reactive tasks, attach test certificates, asset notes, parts usage, and time confirmations. Complete and file statutory documentation (e.g., LOLER interface where mechanical lifting equipment is present, PSSR check records, gas safety where applicable, water hygiene logs). Ensure all works comply with the Health & Safety at Work etc. Act, PUWER, COSHH, PSSR, Gas Safety Regulations, Water Supply (Water Fittings) Regulations, and site-specific policies. NVQ Level 3 (or equivalent) in Mechanical Engineering / Building Services / Plumbing & Heating. Demonstrable experience in mechanical maintenance within a live, critical, or public estate (PFI/PPP, NHS, education, justice, accommodation, or similar). Strong diagnostics across HVAC plant, pumps, valves, bearings, seals, and pipework systems. Proficient with CAFM systems for PPM/reactive management and asset history. Sound understanding of statutory compliance (PSSR, COSHH, Legionella/L8 & HSG274, SFG20). Full UK driving licence (if mobile role). ACS/Gas Safe (domestic or commercial) modules (if gas systems present). Water hygiene training (Responsible Person/Authorised Person support desirable). IPAF/PASMA, Confined Space, Asbestos Awareness, First Aid. Experience with BMS controls, VSDs, and commissioning support. Experience working in educational facilities. Strong fault-finding and root-cause analysis. Safety-first mindset; excellent permit-to-work and risk assessment discipline. Customer-focused with clear written and verbal communication. Organised, reliable, and responsive in high-demand environments. Team player, coachable, and proactive in continuous improvement. Regular standing, lifting (within manual handling limits), climbing ladders, and working in plantrooms/roof spaces. Use of PPE and RPE as task requires. Participation in on-call rota and out-of-hours work as needed. Travel between sites (if mobile role). Adhere to company policies, PFI contract requirements, and statutory regulations. Participate in audits (internal, client, independent), implementing corrective actions. Maintain training and competency matrix; complete mandatory refreshers on time.At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500(R) company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .
Location: Field Based role, covering the Northwest of the UK dependent on business requirements. Remuneration: Competitive salary, company vehicle & bonus scheme. The Role Due to succession planning, we are seeking a Technical Service Manager to join our commercial sales team as a permanent and integral member. In this role, you will be primarily responsible for delivering technical service and support to Food, Dairy, and Beverage manufacturing sites, with a particular focus on dairy processing environments and CIP (Clean in Place) systems. You will promote the services offered by our division while upholding the professional image of the business. Your technical expertise, especially in CIP operations, hygiene processes, and dairy production systems will be instrumental in providing high quality service to both existing and prospective customers, with the aim of monitoring, retaining, and expanding business opportunities. Main Duties Deliver service and support in line with agreed Service Level Agreements (SLAs) or specific customer contracts. Maintain effective and professional relationships with assigned accounts. Identify and pursue opportunities to upsell CFH products and services. Actively seek out new business opportunities by sourcing new customers. Provide expert advice, assistance, and guidance to customers where appropriate. Investigate potential opportunities for future business via on site contacts and collaborate with the business development team. Monitor and regularly review each account within your area to ensure full business potential is being realised. Proactively assess current services and identify opportunities to generate additional revenue. Ensure all required documentation is completed accurately and in a timely manner. Deliver on site training and technical support to customer teams to ensure correct product application and usage. Troubleshoot and resolve technical issues promptly to minimise customer disruption, escalating complex issues as needed. Collaborate with internal teams (sales, R&D, operations) to ensure seamless service delivery and customer satisfaction. Participate in the rollout and support of new product trials, installations, or technical projects. Provide regular feedback to internal teams on customer needs, trends, and product performance to support continuous improvement. Manage service tools, equipment, and inventory effectively, ensuring proper use and care of company assets, including the company vehicle. Stay up to date with product knowledge and industry developments through internal training and self learning. Support and optimise CIP processes, including troubleshooting, validation, and ensuring correct chemical application within dairy processing environments. Experience within the Dairy Manufacturing industry, ideally with exposure to processing operations. Hands on experience with CIP (Clean in Place) systems, including understanding of process flow, hygiene requirements, and chemical application. Commitment to ongoing professional development. Ability to work on own initiative. Full UK driving licence. Familiarity with Office 365, including Microsoft Teams. Level 4 Certificate in Food Hygiene. Lead Auditor Certificate. Train the Trainer Certificate. Experience supporting or optimising dairy processing equipment or hygiene systems. Closing date for applications is Monday 25 th May 2026
14/05/2026
Full time
Location: Field Based role, covering the Northwest of the UK dependent on business requirements. Remuneration: Competitive salary, company vehicle & bonus scheme. The Role Due to succession planning, we are seeking a Technical Service Manager to join our commercial sales team as a permanent and integral member. In this role, you will be primarily responsible for delivering technical service and support to Food, Dairy, and Beverage manufacturing sites, with a particular focus on dairy processing environments and CIP (Clean in Place) systems. You will promote the services offered by our division while upholding the professional image of the business. Your technical expertise, especially in CIP operations, hygiene processes, and dairy production systems will be instrumental in providing high quality service to both existing and prospective customers, with the aim of monitoring, retaining, and expanding business opportunities. Main Duties Deliver service and support in line with agreed Service Level Agreements (SLAs) or specific customer contracts. Maintain effective and professional relationships with assigned accounts. Identify and pursue opportunities to upsell CFH products and services. Actively seek out new business opportunities by sourcing new customers. Provide expert advice, assistance, and guidance to customers where appropriate. Investigate potential opportunities for future business via on site contacts and collaborate with the business development team. Monitor and regularly review each account within your area to ensure full business potential is being realised. Proactively assess current services and identify opportunities to generate additional revenue. Ensure all required documentation is completed accurately and in a timely manner. Deliver on site training and technical support to customer teams to ensure correct product application and usage. Troubleshoot and resolve technical issues promptly to minimise customer disruption, escalating complex issues as needed. Collaborate with internal teams (sales, R&D, operations) to ensure seamless service delivery and customer satisfaction. Participate in the rollout and support of new product trials, installations, or technical projects. Provide regular feedback to internal teams on customer needs, trends, and product performance to support continuous improvement. Manage service tools, equipment, and inventory effectively, ensuring proper use and care of company assets, including the company vehicle. Stay up to date with product knowledge and industry developments through internal training and self learning. Support and optimise CIP processes, including troubleshooting, validation, and ensuring correct chemical application within dairy processing environments. Experience within the Dairy Manufacturing industry, ideally with exposure to processing operations. Hands on experience with CIP (Clean in Place) systems, including understanding of process flow, hygiene requirements, and chemical application. Commitment to ongoing professional development. Ability to work on own initiative. Full UK driving licence. Familiarity with Office 365, including Microsoft Teams. Level 4 Certificate in Food Hygiene. Lead Auditor Certificate. Train the Trainer Certificate. Experience supporting or optimising dairy processing equipment or hygiene systems. Closing date for applications is Monday 25 th May 2026
Associate, Service - Public Equity, French (July 2026 Start) GLG is seeking French speaking Associates who are excited to learn and excel at best-in-class client service in a strong performance-driven, merit-based, and team-oriented environment. Associates are the engine driving GLG's Insight Network - the world's largest and most varied source of first-hand expertise. The Associate role involves fast-paced communication, working directly as thought partners with leading professionals - think top financial services firms, consultancies, and corporations - to connect them to the insight they need to get ahead. Associates should have a natural curiosity, strong critical thinking skills, and a competitive spirit to win for clients. Armed with those qualities, you'll go through our robust onboarding and training programs so that you can grow and hone the skills needed to succeed, including having agency over project delivery, client relationship-building, and expert engagement. In just a few months, you will be owning the project lifecycle, speaking frequently with leading clients and experts - all while receiving continued coaching and mentoring from your team to help you develop top-tier project management and communication skills. Specific responsibilities include (but are not limited to): Engaging daily with clients to build relationships, deliver tailored support, and deploy custom solutions that enable our clients to win Owning client projects from start to finish - that includes scoping a project, searching for and/or recruiting the right expert(s), and delivering high-quality outcomes to both our clients and our experts Collaborating with colleagues, your manager, and internal stakeholders to bring GLG's full product suite to the table so that we can maximize commercial outcomes, grow revenue, and ensure retention of existing accounts As an Associate, you will have the opportunity to: Excel in a fast-paced, demanding, and highly collaborative environment with colleagues around the world Develop and refine strong, transferable business skills, including client service, communication, negotiation, critical thinking, and project management Cultivate account management and commercial skills through direct client relationship building and responsive service Become a people manager and lead future Associates once you outperform as an individual contributor An ideal candidate will have the following: Bachelor's degree or higher (required) 0-3 years of work experience in client-facing, sales, or account management roles Fluent professional communication in both English and French Demonstrated critical thinking and creative problem-solving skills Excellent communication and interpersonal skills, including comfort with phone-based outreach Ability to work independently and collaboratively, in an ever-changing and fast-paced environment Receptive to close coaching and feedback Ability to multitask and prioritize effectively, while ensuring an attention to detail Hustle and tenacity that drives you to go above and beyond to delight clients Appreciation for data and understanding the numbers Willingness to work flexible and extended hours (including evenings and some holidays) based on client needs and expectations About GLG / Gerson Lehrman Group GLG is the world's insight network. Our clients rely on GLG's global team to connect with powerful insight across fields from our network of approximately 1 million experts (and the hundreds of new experts we recruit every day). We serve thousands of the world's best businesses, from Fortune 500 corporations to leading technology companies to professional services firms and financial institutions. We connect our clients to the world's largest and most varied source of first-hand expertise, including executives, scientists, academics, former public-sector leaders, and the foremost subject matter specialists. GLG's industry-leading compliance framework allows clients to learn in a structured, auditable, and transparent way, consistent with their own internal compliance obligations and the highest professional ethical standards. Our compliance standards are a major competitive differentiator and key component of the company's culture. Gerson Lehrman Group, Inc. ("GLG") is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law.
14/05/2026
Full time
Associate, Service - Public Equity, French (July 2026 Start) GLG is seeking French speaking Associates who are excited to learn and excel at best-in-class client service in a strong performance-driven, merit-based, and team-oriented environment. Associates are the engine driving GLG's Insight Network - the world's largest and most varied source of first-hand expertise. The Associate role involves fast-paced communication, working directly as thought partners with leading professionals - think top financial services firms, consultancies, and corporations - to connect them to the insight they need to get ahead. Associates should have a natural curiosity, strong critical thinking skills, and a competitive spirit to win for clients. Armed with those qualities, you'll go through our robust onboarding and training programs so that you can grow and hone the skills needed to succeed, including having agency over project delivery, client relationship-building, and expert engagement. In just a few months, you will be owning the project lifecycle, speaking frequently with leading clients and experts - all while receiving continued coaching and mentoring from your team to help you develop top-tier project management and communication skills. Specific responsibilities include (but are not limited to): Engaging daily with clients to build relationships, deliver tailored support, and deploy custom solutions that enable our clients to win Owning client projects from start to finish - that includes scoping a project, searching for and/or recruiting the right expert(s), and delivering high-quality outcomes to both our clients and our experts Collaborating with colleagues, your manager, and internal stakeholders to bring GLG's full product suite to the table so that we can maximize commercial outcomes, grow revenue, and ensure retention of existing accounts As an Associate, you will have the opportunity to: Excel in a fast-paced, demanding, and highly collaborative environment with colleagues around the world Develop and refine strong, transferable business skills, including client service, communication, negotiation, critical thinking, and project management Cultivate account management and commercial skills through direct client relationship building and responsive service Become a people manager and lead future Associates once you outperform as an individual contributor An ideal candidate will have the following: Bachelor's degree or higher (required) 0-3 years of work experience in client-facing, sales, or account management roles Fluent professional communication in both English and French Demonstrated critical thinking and creative problem-solving skills Excellent communication and interpersonal skills, including comfort with phone-based outreach Ability to work independently and collaboratively, in an ever-changing and fast-paced environment Receptive to close coaching and feedback Ability to multitask and prioritize effectively, while ensuring an attention to detail Hustle and tenacity that drives you to go above and beyond to delight clients Appreciation for data and understanding the numbers Willingness to work flexible and extended hours (including evenings and some holidays) based on client needs and expectations About GLG / Gerson Lehrman Group GLG is the world's insight network. Our clients rely on GLG's global team to connect with powerful insight across fields from our network of approximately 1 million experts (and the hundreds of new experts we recruit every day). We serve thousands of the world's best businesses, from Fortune 500 corporations to leading technology companies to professional services firms and financial institutions. We connect our clients to the world's largest and most varied source of first-hand expertise, including executives, scientists, academics, former public-sector leaders, and the foremost subject matter specialists. GLG's industry-leading compliance framework allows clients to learn in a structured, auditable, and transparent way, consistent with their own internal compliance obligations and the highest professional ethical standards. Our compliance standards are a major competitive differentiator and key component of the company's culture. Gerson Lehrman Group, Inc. ("GLG") is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law.
Product Manager (Tooling) - Job Description Position: Product Manager - Tooling Reports to: Head of Managed Services The Product Manager (Tooling) is accountable for the end to end management, evolution, and value realisation of internal operational tooling used across Managed Services. The role ensures that all tooling platforms are: fit for operational purpose, aligned to service delivery and ITIL best practices, consistently configured and governed, scalable and continually improved in line with business priorities. While HALO represents a significant focus, the role explicitly manages the wider internal tooling estate, including (but not limited to) Netcall, TeamViewer, and any future platforms introduced to support service delivery, automation, reporting, or customer experience. The Product Manager acts as the single point of responsibility for tooling vision, backlog prioritisation, and stakeholder alignment, working closely with Service Operations, Cyber, Service Desk, and Delivery teams as well as customers. The Product Manager acts as the bridge between stakeholders and the platforms, translating business needs into scalable solutions, prioritising effectively, and protecting the core design principles (particularly around standardisation and avoiding unnecessary customisation). Over time, becoming the custodian of how Methods and our Clients operate within our tooling platforms and solutions. Accountabilities Own the product vision, roadmap, and backlog for all internal Managed Services tooling, with HALO ITSM as the primary platform. Ensure tooling supports efficient, scalable, and auditable service delivery across all customer accounts. Translate operational, service, and business needs into clearly defined, prioritised product backlog items. Balance competing demands across teams, ensuring tooling development focuses on maximum operational value and risk reduction. Act as the authority on tooling scope, configuration standards, and intended use, preventing tool sprawl and inconsistent practices. Ensure tooling changes are assessed for operational impact, aligned to ITIL practices, and introduced in a controlled manner. Drive continual improvement through data led insights, KPIs, user feedback, and service performance trends. Represent internal tooling at governance forums, service reviews, and leadership discussions. Responsibilities Product Management & Backlog Management Maintain and prioritise a single, transparent backlog covering all internal tooling. Define clear user stories, acceptance criteria, and outcomes for tooling enhancements. Ensure backlog items are sized, sequenced, and ready for delivery by technical teams. Prioritising backlog Itmes based on: Client impact Commercial value Service efficiency Risk reduction Regularly review and re prioritise work in response to operational demand and strategic direction. HALO Platform Management Act as the Product Manager for HALO, including: configuration standards, workflow design, reporting and dashboards, integrations with other internal systems. Ensure HALO supports ITIL aligned processes (Incident, Request, Change, Problem, Knowledge). Support client onboarding and offboarding within HALO. Lead and manage the evolution of HALO in line with Managed Services maturity and scale, aligned with internal Continual Improvement practices. Wider Tooling Estate Management Lead, manage and govern additional internal tools (e.g. Netcall, TeamViewer), ensuring: clear purpose and scope, defined ownership and support models, alignment with service workflows and data standards. Assess and onboard new tooling where a clear business case exists. Prevent duplication of capability and unmanaged tool adoption. Operational, Service, Compliance & Commercial Alignment Work closely with Service Operations, Cyber, Service Desk, and Engineering leads to ensure tooling reflects how services are actually delivered. Ensure tooling enables accurate SLA tracking, reporting, audit trails, and governance. Support the Clients Monthly service reporting collateral and reports by providing dashboards, graphics, metrics and any other agreed data that enhances the client experience. Support service onboarding and acceptance activities by ensuring tooling readiness. Ensure the tooling platforms support effective contract management and service compliance. Ensure the tooling platforms provide accurate billing inputs (time, materials, managed contracts). Work closely with Finance and Service Management teams to ensure data accuracy. Ensure tooling configurations meet relevant internal and client audit, compliance and assurance requirements (including, but not limited to, ISO270001, GDPR, CE+). Support profitability through efficient process design. Stakeholder Engagement & Governance Act as the primary interface between operational teams and technical delivery resources for tooling. Manage expectations, communicate priorities, and provide visibility of roadmap progress. Provide leadership reporting on tooling health, risks, and improvement initiatives. Drive adoption of tooling capabilities across both internal and external teams. Any other duties as and when required commensurate with organisational position. Role Requirements Experience Experience in a Product Manager, Service Tooling, or Service Management role within an MSP or complex IT environment. Strong understanding of ITIL practices and how tooling underpins service delivery. Experience owning or governing ITSM platforms and associated tooling ecosystems. Skills & Attributes Strong backlog prioritisation and stakeholder management skills. Ability to translate operational pain points into clear product requirements. Comfortable balancing strategic direction with tactical operational needs. Data driven mindset with a focus on measurable outcomes and value. Clear communicator, able to engage credibly with both technical and non technical stakeholders. Knowledge ITSM platforms (e.g. HALO or equivalent). Supporting tooling such as telephony/contact centre platforms and remote support tools. Managed Services operational models and governance expectations. By joining us you can expect Autonomy to develop and grow your skills and experience. Be part of exciting project work that is making a difference in society. Strong, inspiring and thought-provoking leadership. A supportive and collaborative environment. As well as this, we offer Development access to LinkedIn Learning, a management development programme and training. Wellness 24/7 Confidential employee assistance programme. Social - Breakfast Tuesdays, Thirsty Thursdays and Pizza on the last Thursday of each month as well as commitment to charitable causes. Time off 25 days a year. Pension Salary Exchange Scheme with 4% employer contribution and 5% employee contribution. Life Assurance of 4 times base salary. Private Medical Insurance which is non contributory (spouse and dependants included). Worldwide Travel Insurance which is non contributory (spouse and dependants included).
14/05/2026
Full time
Product Manager (Tooling) - Job Description Position: Product Manager - Tooling Reports to: Head of Managed Services The Product Manager (Tooling) is accountable for the end to end management, evolution, and value realisation of internal operational tooling used across Managed Services. The role ensures that all tooling platforms are: fit for operational purpose, aligned to service delivery and ITIL best practices, consistently configured and governed, scalable and continually improved in line with business priorities. While HALO represents a significant focus, the role explicitly manages the wider internal tooling estate, including (but not limited to) Netcall, TeamViewer, and any future platforms introduced to support service delivery, automation, reporting, or customer experience. The Product Manager acts as the single point of responsibility for tooling vision, backlog prioritisation, and stakeholder alignment, working closely with Service Operations, Cyber, Service Desk, and Delivery teams as well as customers. The Product Manager acts as the bridge between stakeholders and the platforms, translating business needs into scalable solutions, prioritising effectively, and protecting the core design principles (particularly around standardisation and avoiding unnecessary customisation). Over time, becoming the custodian of how Methods and our Clients operate within our tooling platforms and solutions. Accountabilities Own the product vision, roadmap, and backlog for all internal Managed Services tooling, with HALO ITSM as the primary platform. Ensure tooling supports efficient, scalable, and auditable service delivery across all customer accounts. Translate operational, service, and business needs into clearly defined, prioritised product backlog items. Balance competing demands across teams, ensuring tooling development focuses on maximum operational value and risk reduction. Act as the authority on tooling scope, configuration standards, and intended use, preventing tool sprawl and inconsistent practices. Ensure tooling changes are assessed for operational impact, aligned to ITIL practices, and introduced in a controlled manner. Drive continual improvement through data led insights, KPIs, user feedback, and service performance trends. Represent internal tooling at governance forums, service reviews, and leadership discussions. Responsibilities Product Management & Backlog Management Maintain and prioritise a single, transparent backlog covering all internal tooling. Define clear user stories, acceptance criteria, and outcomes for tooling enhancements. Ensure backlog items are sized, sequenced, and ready for delivery by technical teams. Prioritising backlog Itmes based on: Client impact Commercial value Service efficiency Risk reduction Regularly review and re prioritise work in response to operational demand and strategic direction. HALO Platform Management Act as the Product Manager for HALO, including: configuration standards, workflow design, reporting and dashboards, integrations with other internal systems. Ensure HALO supports ITIL aligned processes (Incident, Request, Change, Problem, Knowledge). Support client onboarding and offboarding within HALO. Lead and manage the evolution of HALO in line with Managed Services maturity and scale, aligned with internal Continual Improvement practices. Wider Tooling Estate Management Lead, manage and govern additional internal tools (e.g. Netcall, TeamViewer), ensuring: clear purpose and scope, defined ownership and support models, alignment with service workflows and data standards. Assess and onboard new tooling where a clear business case exists. Prevent duplication of capability and unmanaged tool adoption. Operational, Service, Compliance & Commercial Alignment Work closely with Service Operations, Cyber, Service Desk, and Engineering leads to ensure tooling reflects how services are actually delivered. Ensure tooling enables accurate SLA tracking, reporting, audit trails, and governance. Support the Clients Monthly service reporting collateral and reports by providing dashboards, graphics, metrics and any other agreed data that enhances the client experience. Support service onboarding and acceptance activities by ensuring tooling readiness. Ensure the tooling platforms support effective contract management and service compliance. Ensure the tooling platforms provide accurate billing inputs (time, materials, managed contracts). Work closely with Finance and Service Management teams to ensure data accuracy. Ensure tooling configurations meet relevant internal and client audit, compliance and assurance requirements (including, but not limited to, ISO270001, GDPR, CE+). Support profitability through efficient process design. Stakeholder Engagement & Governance Act as the primary interface between operational teams and technical delivery resources for tooling. Manage expectations, communicate priorities, and provide visibility of roadmap progress. Provide leadership reporting on tooling health, risks, and improvement initiatives. Drive adoption of tooling capabilities across both internal and external teams. Any other duties as and when required commensurate with organisational position. Role Requirements Experience Experience in a Product Manager, Service Tooling, or Service Management role within an MSP or complex IT environment. Strong understanding of ITIL practices and how tooling underpins service delivery. Experience owning or governing ITSM platforms and associated tooling ecosystems. Skills & Attributes Strong backlog prioritisation and stakeholder management skills. Ability to translate operational pain points into clear product requirements. Comfortable balancing strategic direction with tactical operational needs. Data driven mindset with a focus on measurable outcomes and value. Clear communicator, able to engage credibly with both technical and non technical stakeholders. Knowledge ITSM platforms (e.g. HALO or equivalent). Supporting tooling such as telephony/contact centre platforms and remote support tools. Managed Services operational models and governance expectations. By joining us you can expect Autonomy to develop and grow your skills and experience. Be part of exciting project work that is making a difference in society. Strong, inspiring and thought-provoking leadership. A supportive and collaborative environment. As well as this, we offer Development access to LinkedIn Learning, a management development programme and training. Wellness 24/7 Confidential employee assistance programme. Social - Breakfast Tuesdays, Thirsty Thursdays and Pizza on the last Thursday of each month as well as commitment to charitable causes. Time off 25 days a year. Pension Salary Exchange Scheme with 4% employer contribution and 5% employee contribution. Life Assurance of 4 times base salary. Private Medical Insurance which is non contributory (spouse and dependants included). Worldwide Travel Insurance which is non contributory (spouse and dependants included).
About ENSEK ENSEK builds the cloud native SaaS software that's transforming how energy retailers operate, innovate and manage at scale. We help retailers lower operating costs, improve billing accuracy for consumers, and enhance customer experience through automation and AI driven insight, all underpinned by modern, cloud native architecture. ENSEK is at an exciting inflection point as we scale at pace towards new international horizons. If you're driven by solving complex, real world problems and want to build modern technology that accelerates the global energy transition, you'll feel right at home with us. Position Summary The Product Manager for Identity, Access Management & Customer Configuration owns a foundational and fast expanding area of the ENSEK platform. You are accountable for the strategy, roadmap and outcomes of how users, roles, AI agents, and customers are authenticated, authorised, and configured across the system. As agentic AI becomes a first class citizen in the platform, this role carries growing responsibility for the security, auditability, and governance of non human actors. You work as the connective tissue between engineering, security, commercial, and customer teams to ensure these capabilities are built right and deliver measurable business value. Key Accountabilities and Responsibilities Own the strategy, vision and roadmap for identity and access management - evolving coverage from human users to AI agents, and incorporating auditing and security governance requirements as they emerge. Define and drive product requirements for AI agent identity and permissions, working closely with the AI framework team to ensure agentic systems are appropriately secured, auditable, and governed. Lead the customer configuration product area - understanding how configuration needs vary across customer segments and building scalable, self service capabilities that reduce operational burden. Make evidence based prioritisation decisions across identity, access, and configuration workstreams, estimating effort and value of roadmap items and communicating trade offs transparently with stakeholders. Define and track key product outcomes - implementing dashboards for real time performance visibility and using data to drive continuous improvement in security posture and customer experience. Create and maintain a prioritised roadmap, working with your team to validate what adds value now and in future, drafting PRDs and specifications - leveraging AI to accelerate documentation. Build long term stakeholder relationships, implementing communications strategies and influencing effectively to drive alignment and outcomes. Key Outcomes A secure, auditable identity and access management capability that extends to AI agents and meets evolving security and compliance requirements. Customer configuration capabilities that reduce onboarding friction and operational support burden, with measurable improvement in customer outcomes. Roadmap delivered to agreed timelines, with clear evidence of value realised against investment. Defined and tracked KPIs across identity, access, and configuration areas, with regular data driven reviews. Positive stakeholder feedback on communication, transparency and decision making quality. Skills, Knowledge, Experience & Qualifications Demonstrable experience owning and delivering a product or significant product feature end to end, ideally in an identity, security or platform configuration domain. Understanding of identity and access management concepts (RBAC, OAuth, SSO, audit logging) sufficient to make credible product decisions alongside engineering and security teams. Awareness of security and compliance considerations relevant to agentic AI systems is advantageous. Ability to make autonomous, data informed product decisions and communicate them clearly to technical and non technical audiences. Experience managing complex stakeholder relationships, including senior commercial and security partners. Experience working in energy, utility tech, SaaS or platform based product environments is advantageous. Familiarity with experimentation platforms and AI productivity tools is advantageous. Company Benefits 25 days' holiday + bank holidays Option to buy or sell 5 extra annual leave days per year Vitality Health Insurance, including private healthcare, virtual GP access, mental health support and wellbeing perks (50% off gym memberships Virgin Active, Nuffield, PureGym) Pension with 5% matched contribution Regular team wide and company wide events 2 volunteering days per year to give back Remote first working environment with offices in London and Nottingham
14/05/2026
Full time
About ENSEK ENSEK builds the cloud native SaaS software that's transforming how energy retailers operate, innovate and manage at scale. We help retailers lower operating costs, improve billing accuracy for consumers, and enhance customer experience through automation and AI driven insight, all underpinned by modern, cloud native architecture. ENSEK is at an exciting inflection point as we scale at pace towards new international horizons. If you're driven by solving complex, real world problems and want to build modern technology that accelerates the global energy transition, you'll feel right at home with us. Position Summary The Product Manager for Identity, Access Management & Customer Configuration owns a foundational and fast expanding area of the ENSEK platform. You are accountable for the strategy, roadmap and outcomes of how users, roles, AI agents, and customers are authenticated, authorised, and configured across the system. As agentic AI becomes a first class citizen in the platform, this role carries growing responsibility for the security, auditability, and governance of non human actors. You work as the connective tissue between engineering, security, commercial, and customer teams to ensure these capabilities are built right and deliver measurable business value. Key Accountabilities and Responsibilities Own the strategy, vision and roadmap for identity and access management - evolving coverage from human users to AI agents, and incorporating auditing and security governance requirements as they emerge. Define and drive product requirements for AI agent identity and permissions, working closely with the AI framework team to ensure agentic systems are appropriately secured, auditable, and governed. Lead the customer configuration product area - understanding how configuration needs vary across customer segments and building scalable, self service capabilities that reduce operational burden. Make evidence based prioritisation decisions across identity, access, and configuration workstreams, estimating effort and value of roadmap items and communicating trade offs transparently with stakeholders. Define and track key product outcomes - implementing dashboards for real time performance visibility and using data to drive continuous improvement in security posture and customer experience. Create and maintain a prioritised roadmap, working with your team to validate what adds value now and in future, drafting PRDs and specifications - leveraging AI to accelerate documentation. Build long term stakeholder relationships, implementing communications strategies and influencing effectively to drive alignment and outcomes. Key Outcomes A secure, auditable identity and access management capability that extends to AI agents and meets evolving security and compliance requirements. Customer configuration capabilities that reduce onboarding friction and operational support burden, with measurable improvement in customer outcomes. Roadmap delivered to agreed timelines, with clear evidence of value realised against investment. Defined and tracked KPIs across identity, access, and configuration areas, with regular data driven reviews. Positive stakeholder feedback on communication, transparency and decision making quality. Skills, Knowledge, Experience & Qualifications Demonstrable experience owning and delivering a product or significant product feature end to end, ideally in an identity, security or platform configuration domain. Understanding of identity and access management concepts (RBAC, OAuth, SSO, audit logging) sufficient to make credible product decisions alongside engineering and security teams. Awareness of security and compliance considerations relevant to agentic AI systems is advantageous. Ability to make autonomous, data informed product decisions and communicate them clearly to technical and non technical audiences. Experience managing complex stakeholder relationships, including senior commercial and security partners. Experience working in energy, utility tech, SaaS or platform based product environments is advantageous. Familiarity with experimentation platforms and AI productivity tools is advantageous. Company Benefits 25 days' holiday + bank holidays Option to buy or sell 5 extra annual leave days per year Vitality Health Insurance, including private healthcare, virtual GP access, mental health support and wellbeing perks (50% off gym memberships Virgin Active, Nuffield, PureGym) Pension with 5% matched contribution Regular team wide and company wide events 2 volunteering days per year to give back Remote first working environment with offices in London and Nottingham
Music is Universal It's the passionate and dedicated team at Universal Music who help make us the world's leading music company. From A&R to finance, legal to digital, sales to marketing, Universal Music is the place to grow and develop your career within a truly commercial and innovative business that leads in everything it does.Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of gender, race, disability, sexual orientation, religion, belief, age, marital status, background, pregnancy, or caring responsibilities. We also recognise the importance of diversity of thought within our teams and are fully committed to embracing the talents of people with autism, dyslexia, ADHD, and other forms of neurocognitive variation.We will always seek to make appropriate adjustments to recruitment, workplaces, and work processes to be fully inclusive to people with different needs and working styles. If you need us to make any reasonable adjustments for you from application onwards, including alternatives to the online form or to disclose a neurocognitive condition, please email . Job Summary We are currently seeking an Identity & Access Management Engineer with specialization in Access Management to join UMG's global Tech Security & Identity organization. Reporting to the Manager, Access ManagementVP, Tech Security & Identity, this is a hands-on engineering role responsible for designing, implementing, and operating enterprise access management capabilities across a global, hybrid environment - including workforce, partner, customer, and consumer experiences.This engineer will play a critical role in securing authentication and authorization for workforce and application access, delivering scalable solutions across Single Sign-On (SSO), federation, and multi-factor authentication (MFA). The role emphasizes strong technical execution, platform reliability, and automation, working closely with application, infrastructure, and security teams to enable secure access while maintaining a strong user experience. The ideal candidate brings deep experience with modern access management platforms and protocols, and the ability to operate access services at enterprise scale. Job Functions Design, engineer, deploy, and operate Access Management solutions across the enterprise. Implement and support Single Sign-On (SSO) and federation services using modern identity protocols. Engineer and maintain authentication and authorization services including MFA, adaptive access, and conditional access policies. Integrate applications and platforms with enterprise access management systems across on-premises and cloud environments. Partner with application owners and platform teams to onboard applications to SSO and enforce consistent authentication standards. Design and maintain secure federation integrations using protocols such as SAML, OAuth 2.0, and OpenID Connect (OIDC). Develop and maintain automation and tooling to support access onboarding, configuration, and lifecycle management. Troubleshoot and resolve complex authentication, authorization, and federation issues impacting users or applications. Ensure access management services meet availability, performance, and resiliency requirements in a global environment. Support audit, compliance, and security review activities related to access controls and authentication mechanisms. Maintain technical documentation, standards, and runbooks for access management platforms and integrations. Continuously improve access security and user experience through platform enhancements, automation, and adoption of modern authentication patterns. Job Requirements Essential Qualifications 5+ years of hands-on experience in Identity & Access Management or Security Engineering roles, with strong focus on Access Management. Demonstrated experience implementing and operating enterprise access management platforms (e.g., Ping Identity, Okta, Microsoft Entra ID, or equivalent). Strong understanding of authentication and authorization concepts, including SSO, federation, MFA, and adaptive access. Hands-on experience with identity protocols and standards such as SAML, OAuth 2.0, OpenID Connect (OIDC), and LDAP. Experience integrating identity platforms with cloud applications, SaaS platforms, and custom-built applications. Proficiency in scripting and automation using tools such as PowerShell or Python. Experience operating access services in hybrid and cloud environments (Azure and/or AWS). Ability to independently own complex technical implementations while collaborating across a global organization. Strong troubleshooting, documentation, and communication skills.Desirable Qualifications Bachelor's degree in Computer Science, Information Security, Engineering, or a related technical discipline. Experience with passwordless authentication technologies and modern identity standards. Familiarity with Zero Trust and conditional access models. Experience supporting authentication services in high-availability, 24x7 enterprise environments. Experience with identity verification solutions and technolgies. Professional certifications such as Ping Identity Certified Professional, Microsoft Certified: Identity and Access Administrator, Security+, or CISSP. Experience operating IAM platforms within a large, global, or highly regulated enterprise environment. About UMG UK We are Universal Music Group UK - the UK's leading music-based entertainment company. We exist to shape culture through the power of artistry. We help UK artists produce, distribute and promote the most critically acclaimed and commercially successful music to inspire and entertain fans at home and around the world. Bonus Tracks: Your Benefits Group Personal Pension Scheme (between 3% and 9%) Private Medical Insurance 25 paid days of annual leave Interest Free Season Ticket Loan Holiday Purchase scheme Dental and Travel Insurance options Cycle to Work Scheme Salary Sacrifice Cars Subsidised Gym Membership Employee Discounts (Reward Gateway)Just So You Know The company presents this job description as a guide to the major areas and duties for which the jobholder is accountable. However, the business operates in an environment that demands change and the jobholder's specific responsibilities and activities will vary and develop. Therefore, the job description should be seen as indicative and not as a permanent, definitive, and exhaustive statement. Job Category: Universal Music Group
14/05/2026
Full time
Music is Universal It's the passionate and dedicated team at Universal Music who help make us the world's leading music company. From A&R to finance, legal to digital, sales to marketing, Universal Music is the place to grow and develop your career within a truly commercial and innovative business that leads in everything it does.Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of gender, race, disability, sexual orientation, religion, belief, age, marital status, background, pregnancy, or caring responsibilities. We also recognise the importance of diversity of thought within our teams and are fully committed to embracing the talents of people with autism, dyslexia, ADHD, and other forms of neurocognitive variation.We will always seek to make appropriate adjustments to recruitment, workplaces, and work processes to be fully inclusive to people with different needs and working styles. If you need us to make any reasonable adjustments for you from application onwards, including alternatives to the online form or to disclose a neurocognitive condition, please email . Job Summary We are currently seeking an Identity & Access Management Engineer with specialization in Access Management to join UMG's global Tech Security & Identity organization. Reporting to the Manager, Access ManagementVP, Tech Security & Identity, this is a hands-on engineering role responsible for designing, implementing, and operating enterprise access management capabilities across a global, hybrid environment - including workforce, partner, customer, and consumer experiences.This engineer will play a critical role in securing authentication and authorization for workforce and application access, delivering scalable solutions across Single Sign-On (SSO), federation, and multi-factor authentication (MFA). The role emphasizes strong technical execution, platform reliability, and automation, working closely with application, infrastructure, and security teams to enable secure access while maintaining a strong user experience. The ideal candidate brings deep experience with modern access management platforms and protocols, and the ability to operate access services at enterprise scale. Job Functions Design, engineer, deploy, and operate Access Management solutions across the enterprise. Implement and support Single Sign-On (SSO) and federation services using modern identity protocols. Engineer and maintain authentication and authorization services including MFA, adaptive access, and conditional access policies. Integrate applications and platforms with enterprise access management systems across on-premises and cloud environments. Partner with application owners and platform teams to onboard applications to SSO and enforce consistent authentication standards. Design and maintain secure federation integrations using protocols such as SAML, OAuth 2.0, and OpenID Connect (OIDC). Develop and maintain automation and tooling to support access onboarding, configuration, and lifecycle management. Troubleshoot and resolve complex authentication, authorization, and federation issues impacting users or applications. Ensure access management services meet availability, performance, and resiliency requirements in a global environment. Support audit, compliance, and security review activities related to access controls and authentication mechanisms. Maintain technical documentation, standards, and runbooks for access management platforms and integrations. Continuously improve access security and user experience through platform enhancements, automation, and adoption of modern authentication patterns. Job Requirements Essential Qualifications 5+ years of hands-on experience in Identity & Access Management or Security Engineering roles, with strong focus on Access Management. Demonstrated experience implementing and operating enterprise access management platforms (e.g., Ping Identity, Okta, Microsoft Entra ID, or equivalent). Strong understanding of authentication and authorization concepts, including SSO, federation, MFA, and adaptive access. Hands-on experience with identity protocols and standards such as SAML, OAuth 2.0, OpenID Connect (OIDC), and LDAP. Experience integrating identity platforms with cloud applications, SaaS platforms, and custom-built applications. Proficiency in scripting and automation using tools such as PowerShell or Python. Experience operating access services in hybrid and cloud environments (Azure and/or AWS). Ability to independently own complex technical implementations while collaborating across a global organization. Strong troubleshooting, documentation, and communication skills.Desirable Qualifications Bachelor's degree in Computer Science, Information Security, Engineering, or a related technical discipline. Experience with passwordless authentication technologies and modern identity standards. Familiarity with Zero Trust and conditional access models. Experience supporting authentication services in high-availability, 24x7 enterprise environments. Experience with identity verification solutions and technolgies. Professional certifications such as Ping Identity Certified Professional, Microsoft Certified: Identity and Access Administrator, Security+, or CISSP. Experience operating IAM platforms within a large, global, or highly regulated enterprise environment. About UMG UK We are Universal Music Group UK - the UK's leading music-based entertainment company. We exist to shape culture through the power of artistry. We help UK artists produce, distribute and promote the most critically acclaimed and commercially successful music to inspire and entertain fans at home and around the world. Bonus Tracks: Your Benefits Group Personal Pension Scheme (between 3% and 9%) Private Medical Insurance 25 paid days of annual leave Interest Free Season Ticket Loan Holiday Purchase scheme Dental and Travel Insurance options Cycle to Work Scheme Salary Sacrifice Cars Subsidised Gym Membership Employee Discounts (Reward Gateway)Just So You Know The company presents this job description as a guide to the major areas and duties for which the jobholder is accountable. However, the business operates in an environment that demands change and the jobholder's specific responsibilities and activities will vary and develop. Therefore, the job description should be seen as indicative and not as a permanent, definitive, and exhaustive statement. Job Category: Universal Music Group
About The Role The postholder shall provide support to the SPS Estates Head of Professional and Technical Services - providing strategic direction for and delivering electrical/digital specialist systems design advice service on behalf of Estates and Technical Services, progressing initiatives as requested. The postholder shall act as design champion and ensure that a standard suite of suitable design standards are available and kept under review, providing project specific guidance, advice and assistance in the delivery of projects with the aim to ensuring the delivery of high quality outcomes; promotion of quality design in its role in contributing to the aims of the SPS and in ensuring delivery positive outcomes for the users of the SPS buildings and estate; and co ordinating business and design/digital improvement initiatives, including transition to Net Zero. The job shall include maintaining contact with UK, other prison and judicial authorities, other governmental groups (Scottish and UK) and advisory organisations. To provide technical support to Project Managers and Estates Maintenance teams on design, operation, maintenance and safety of electrical/digital specialist systems. Undertake inspections of installed systems and audits of working practices to ensure compliance with statutory requirements and ensure safe operating conditions are maintained such as CCTV, Cell Call System, Locking, Alarms, Security Management Systems and Estates digital management systems.
14/05/2026
Full time
About The Role The postholder shall provide support to the SPS Estates Head of Professional and Technical Services - providing strategic direction for and delivering electrical/digital specialist systems design advice service on behalf of Estates and Technical Services, progressing initiatives as requested. The postholder shall act as design champion and ensure that a standard suite of suitable design standards are available and kept under review, providing project specific guidance, advice and assistance in the delivery of projects with the aim to ensuring the delivery of high quality outcomes; promotion of quality design in its role in contributing to the aims of the SPS and in ensuring delivery positive outcomes for the users of the SPS buildings and estate; and co ordinating business and design/digital improvement initiatives, including transition to Net Zero. The job shall include maintaining contact with UK, other prison and judicial authorities, other governmental groups (Scottish and UK) and advisory organisations. To provide technical support to Project Managers and Estates Maintenance teams on design, operation, maintenance and safety of electrical/digital specialist systems. Undertake inspections of installed systems and audits of working practices to ensure compliance with statutory requirements and ensure safe operating conditions are maintained such as CCTV, Cell Call System, Locking, Alarms, Security Management Systems and Estates digital management systems.
Are you ready to lead utilities and services at scale - galvanising a high-performing team to deliver safer, more reliable and efficient operations at a major production site? You'll own our utilities and services agenda-from safety and compliance to asset care and digitalisation-driving reliability, energy performance and long-term value. How You Will Make an Impact In this days-based role (Monday-Friday, 37.5 hours), you will lead the Site Utilities & Services function at Stourton Dairy, shaping the strategy and day-to-day execution that keeps our site safe, compliant and reliable. You will build team capability, develop best-practice maintenance strategies, and drive transformational change across critical utilities and services. Champion safety and culture; own team service and performance (safety, compliance, quality, cost, delivery, motivation, plant) Implement best-practice maintenance strategies and asset care plans (internal and 3rd party) in line with statutory/technical regulations (e.g., PSSR, LEV, LOLER, L8, ATEX/DSEAR) Lead utilities and services across ammonia refrigeration, air handling, compressed air, site water/drainage, effluent plants, cooling water/towers, steam boilers, CHP engines, buildings/offices/grounds Drive value through robust routines risk management, prioritisation, resource optimisation, cost control and efficiency Set a 3-year roadmap aligned to site ambition and factory strategic plans; own risk, compliance, reliability and energy performance, with clear short/medium/long-term ownership This role sits at Arla's global strategic site, contributing to the Maintenance & Engineering community and reporting within the site leadership structure. What Will Make You Successful You will bring a HND/Bachelor's/Diploma/Master's in an engineering discipline (mechanical or electrical), with 5+ years' leadership and management experience in a large, complex, fast-paced manufacturing environment owning site utilities and services. You will ideally add 5+ years in engineering (projects or maintenance), including system/asset ownership, commercial contracts and tenders, contractor management, and CAPEX/OPEX improvements. You will demonstrate comprehensive knowledge of mechanical and electrical safety compliance and regulations, ideally with FMCG/food experience including quality audits, HSE and retailer standards. You will be proficient with Microsoft 365 (Word, Excel, PowerPoint), Power BI and SAP, and communicate confidently at senior level-leading teams through change. Personally, you will be a visionary, hands-on leader who builds culture and talent, drives reliability and energy improvements, and embraces digitalisation and enabling technologies to deliver world-class utility management. What Do We Offer? You'll join a market leader with a collaborative, high-performance culture and strong commitment to development and internal progression - making things better for our customers, the farmers who own us and the whole world.
14/05/2026
Full time
Are you ready to lead utilities and services at scale - galvanising a high-performing team to deliver safer, more reliable and efficient operations at a major production site? You'll own our utilities and services agenda-from safety and compliance to asset care and digitalisation-driving reliability, energy performance and long-term value. How You Will Make an Impact In this days-based role (Monday-Friday, 37.5 hours), you will lead the Site Utilities & Services function at Stourton Dairy, shaping the strategy and day-to-day execution that keeps our site safe, compliant and reliable. You will build team capability, develop best-practice maintenance strategies, and drive transformational change across critical utilities and services. Champion safety and culture; own team service and performance (safety, compliance, quality, cost, delivery, motivation, plant) Implement best-practice maintenance strategies and asset care plans (internal and 3rd party) in line with statutory/technical regulations (e.g., PSSR, LEV, LOLER, L8, ATEX/DSEAR) Lead utilities and services across ammonia refrigeration, air handling, compressed air, site water/drainage, effluent plants, cooling water/towers, steam boilers, CHP engines, buildings/offices/grounds Drive value through robust routines risk management, prioritisation, resource optimisation, cost control and efficiency Set a 3-year roadmap aligned to site ambition and factory strategic plans; own risk, compliance, reliability and energy performance, with clear short/medium/long-term ownership This role sits at Arla's global strategic site, contributing to the Maintenance & Engineering community and reporting within the site leadership structure. What Will Make You Successful You will bring a HND/Bachelor's/Diploma/Master's in an engineering discipline (mechanical or electrical), with 5+ years' leadership and management experience in a large, complex, fast-paced manufacturing environment owning site utilities and services. You will ideally add 5+ years in engineering (projects or maintenance), including system/asset ownership, commercial contracts and tenders, contractor management, and CAPEX/OPEX improvements. You will demonstrate comprehensive knowledge of mechanical and electrical safety compliance and regulations, ideally with FMCG/food experience including quality audits, HSE and retailer standards. You will be proficient with Microsoft 365 (Word, Excel, PowerPoint), Power BI and SAP, and communicate confidently at senior level-leading teams through change. Personally, you will be a visionary, hands-on leader who builds culture and talent, drives reliability and energy improvements, and embraces digitalisation and enabling technologies to deliver world-class utility management. What Do We Offer? You'll join a market leader with a collaborative, high-performance culture and strong commitment to development and internal progression - making things better for our customers, the farmers who own us and the whole world.
