CCaaS Performance & Configuration Specialist

  • BLUECREST HEALTH SCREENING LIMITED
  • Brighton, Sussex
  • 02/02/2026
Full time Information Technology Telecommunications

Job Description

A leading health screening company in Brighton is seeking a Configuration Analyst to optimize customer contact systems and enhance user experience. This role involves monitoring performance across various channels including voice, email, and social media, while also implementing improvements through data analysis. The position is hybrid and offers a competitive salary of £31,646 alongside comprehensive benefits including generous leave, health assessments, and professional development opportunities.