*This position is a hybrid position that requires a minimum of three working days per week in the UK. Please do not apply if you cannot meet this requirement.
Role Overview
We are seeking a capable Data Analyst to support the Commercial, Sustainability and Finance teams by transforming data into reliable insight. This role will build and automate key reports, establish consistent data definitions, and produce actionable analytics that drive improvements in performance, forecasting and decision-making. The position is well-suited to a commercially minded analyst with strong analytical skills and a desire to grow into broader responsibilities over time.
Key Responsibilities
1. Reporting & Automation
Deliver accurate and timely automated reporting for Commercial, Sustainability and Finance teams.
Develop and maintain dashboards covering key metrics such as revenue, margin, costs and performance trends.
Reduce reliance on manual spreadsheets by strengthening data pipelines.
2. Data Quality & Definitions
Support the standardisation of data definitions and KPI calculations across functions.
Assist with reconciling data discrepancies and improving data accuracy. • Document reporting processes and logic.
Evaluate applicable third-party sustainability systems (traceability) with an eye toward tool optimisation for Falcon’s needs.
3. Business Analysis
Work with Sales, Sustainability and Finance to understand data needs and translate them into reports or models.
Provide analysis on margin trends, pricing performance, and forecast variance.
Support forecasting and budgeting cycles with reliable datasets and insights.
4. Collaboration
Partner with teams to understand reporting requirements.
Provide clear written and verbal explanations of insights to non-technical stakeholders.
Contribute to continuous improvement of data processes.
Skills & Experience
Essential
2–4 years’ experience in data analysis, business intelligence or commercial analytics.
Strong Excel skills with advanced formula knowledge.
Proficient in SQL for querying relational databases.
Experience using BI tools such as Power BI, Tableau, Qlik or similar.
Ability to translate business questions into analytical outputs.
Strong attention to detail and ability to manage data accuracy.
Desirable
Experience with Python (for data manipulation and automation) and/or R.
Prior exposure to ERP or CRM systems (e.g. NetSuite, Salesforce).
Experience of financial reporting processes.
Basic understanding of data modelling concepts.
Personal Attributes
Analytical thinker with curiosity and problem-solving orientation.
Clear communicator, able to present insights to non-technical stakeholders.
Organised and disciplined in documentation and version control.
Comfortable in a fast-paced environment with evolving priorities.
01/04/2026
Full time
*This position is a hybrid position that requires a minimum of three working days per week in the UK. Please do not apply if you cannot meet this requirement.
Role Overview
We are seeking a capable Data Analyst to support the Commercial, Sustainability and Finance teams by transforming data into reliable insight. This role will build and automate key reports, establish consistent data definitions, and produce actionable analytics that drive improvements in performance, forecasting and decision-making. The position is well-suited to a commercially minded analyst with strong analytical skills and a desire to grow into broader responsibilities over time.
Key Responsibilities
1. Reporting & Automation
Deliver accurate and timely automated reporting for Commercial, Sustainability and Finance teams.
Develop and maintain dashboards covering key metrics such as revenue, margin, costs and performance trends.
Reduce reliance on manual spreadsheets by strengthening data pipelines.
2. Data Quality & Definitions
Support the standardisation of data definitions and KPI calculations across functions.
Assist with reconciling data discrepancies and improving data accuracy. • Document reporting processes and logic.
Evaluate applicable third-party sustainability systems (traceability) with an eye toward tool optimisation for Falcon’s needs.
3. Business Analysis
Work with Sales, Sustainability and Finance to understand data needs and translate them into reports or models.
Provide analysis on margin trends, pricing performance, and forecast variance.
Support forecasting and budgeting cycles with reliable datasets and insights.
4. Collaboration
Partner with teams to understand reporting requirements.
Provide clear written and verbal explanations of insights to non-technical stakeholders.
Contribute to continuous improvement of data processes.
Skills & Experience
Essential
2–4 years’ experience in data analysis, business intelligence or commercial analytics.
Strong Excel skills with advanced formula knowledge.
Proficient in SQL for querying relational databases.
Experience using BI tools such as Power BI, Tableau, Qlik or similar.
Ability to translate business questions into analytical outputs.
Strong attention to detail and ability to manage data accuracy.
Desirable
Experience with Python (for data manipulation and automation) and/or R.
Prior exposure to ERP or CRM systems (e.g. NetSuite, Salesforce).
Experience of financial reporting processes.
Basic understanding of data modelling concepts.
Personal Attributes
Analytical thinker with curiosity and problem-solving orientation.
Clear communicator, able to present insights to non-technical stakeholders.
Organised and disciplined in documentation and version control.
Comfortable in a fast-paced environment with evolving priorities.
Position
Why this Role Exists:
QBS Software is scaling rapidly across EMEA through organic growth and acquisition. As we continue to unify systems, standardise processes, and evolve into a technology-led organisation, we are looking for a commercially minded Business Analyst to play a central role in shaping how our business operates.
Reporting to the PMO Manager, you will lead business requirements definition and process design across the Group’s systems landscape. While a significant focus will sit across Microsoft Dynamics 365 Sales, Business Central and the wider Microsoft ecosystem, this role extends beyond core ERP/CRM platforms. You will also support Group IT initiatives across People & Culture, Commercial, Operations, Finance and Software Development functions.
This is not a passive documentation role. You will drive clarity, challenge complexity, and ensure solutions are aligned to QBS’s target operating model and growth strategy.
As the Business Analyst at our Alderley Edge Offices you'll be responsible for the following:
Lead Business Requirements & Process Design
Facilitate structured discovery workshops across multiple business functions.
Define and document clear, scalable requirements (BRDs, user stories, process maps, gap analyses).
Accountable for leading As-is and To-Be process analysis that translates into clear, prioritised business and system requirements that enables operational continuity, business readiness, controlled system roll outs across the group.
Translate commercial, operational, and people-related needs into system-enabled solutions.
Drive alignment toward Group-standard processes across regions.
Support Core Systems & Broader IT Landscape
Act as the business lead across Dynamics 365 Sales, Business Central and integrated platforms.
Support system enhancements and optimisation across the Microsoft Power Platform.
Partner with Group IT to define and deliver requirements for internal systems supporting:
People & Culture
Commercial & Sales
Operational fulfilment
Finance
Software Development environments
Ensure strong cross-system data integrity and process alignment.
Integration & Transformation Initiatives
Support M&A integrations by analysing acquired business processes and defining migration requirements.
Conduct system impact assessments and support data transition planning.
Work alongside Group IT and PMO to ensure business readiness for system rollouts.
Lead business-side UAT coordination and solution validation.
Continuous Improvement & Governance
Identify inefficiencies and drive automation or simplification opportunities.
Maintain traceable requirements documentation aligned to PMO governance standards.
Act as the bridge between business stakeholders and technical teams, ensuring mutual clarity and accountability.
Requirements
What You'll Bring:
At least 5-8 years proven experience as a Business Analyst within a systems-driven organisation.
Strong exposure to ERP and/or CRM platforms (Microsoft Dynamics 365 and/or Business Central desirable).
Experience supporting cross-functional system initiatives beyond Finance (HR, Commercial, Operations, IT).
Demonstrable experience leading workshops and influencing stakeholders without direct authority.
Strong understanding of end-to-end business processes (Order-to-Cash, Forecasting, Reporting, Data Governance).
Experience supporting system implementations, rollouts, or integrations.
Excellent analytical, documentation and stakeholder management skills.
Collaborate with the PMO to define and operate a robust Business Analyst framework, ensuring consistency, quality, and repeatability.
Comfortable operating in a fast-paced, acquisition-driven, multi-entity environment.
Confidence in constructively challenging inefficient and fragmented processes, with a clear focus on increasing productivity, operational efficiencies and reducing business and operational risk.
Travel to QBS locations on an as-needed basis to support role responsibilities.
Preferred Skills
Working knowledge of Microsoft Power Platform (Power Automate, Power BI, Power Apps).
Exposure to M&A integrations or system consolidation.
Understanding of API/integration concepts (REST, middleware platforms such as Boomi).
Experience working within a structured PMO environment.
Lean / continuous improvement mindset.
Exposure to software distribution or reseller business models.
Other information
Benefits:
£60,000 per annum
KPI quarterly bonus scheme
Excellent contributory pension scheme
Healthcare scheme
Cycle to Work Scheme
Life Cover
Online retail discounts
Full training and development programme
Mentoring opportunities
Opportunities for promotion and career progression
Our Commitment to Inclusion:
At QBS, we believe diversity isn’t just a box to tick, it’s the engine that drives innovation, creativity, and growth. We’re building a culture where everyone belongs, every voice is heard, and every perspective is valued.
We welcome people of all backgrounds, experiences, and identities, because we know that different ways of thinking make us stronger. Whether you’re starting your career or bringing decades of experience, what matters most is your passion, potential, and willingness to make an impact.
23/03/2026
Full time
Position
Why this Role Exists:
QBS Software is scaling rapidly across EMEA through organic growth and acquisition. As we continue to unify systems, standardise processes, and evolve into a technology-led organisation, we are looking for a commercially minded Business Analyst to play a central role in shaping how our business operates.
Reporting to the PMO Manager, you will lead business requirements definition and process design across the Group’s systems landscape. While a significant focus will sit across Microsoft Dynamics 365 Sales, Business Central and the wider Microsoft ecosystem, this role extends beyond core ERP/CRM platforms. You will also support Group IT initiatives across People & Culture, Commercial, Operations, Finance and Software Development functions.
This is not a passive documentation role. You will drive clarity, challenge complexity, and ensure solutions are aligned to QBS’s target operating model and growth strategy.
As the Business Analyst at our Alderley Edge Offices you'll be responsible for the following:
Lead Business Requirements & Process Design
Facilitate structured discovery workshops across multiple business functions.
Define and document clear, scalable requirements (BRDs, user stories, process maps, gap analyses).
Accountable for leading As-is and To-Be process analysis that translates into clear, prioritised business and system requirements that enables operational continuity, business readiness, controlled system roll outs across the group.
Translate commercial, operational, and people-related needs into system-enabled solutions.
Drive alignment toward Group-standard processes across regions.
Support Core Systems & Broader IT Landscape
Act as the business lead across Dynamics 365 Sales, Business Central and integrated platforms.
Support system enhancements and optimisation across the Microsoft Power Platform.
Partner with Group IT to define and deliver requirements for internal systems supporting:
People & Culture
Commercial & Sales
Operational fulfilment
Finance
Software Development environments
Ensure strong cross-system data integrity and process alignment.
Integration & Transformation Initiatives
Support M&A integrations by analysing acquired business processes and defining migration requirements.
Conduct system impact assessments and support data transition planning.
Work alongside Group IT and PMO to ensure business readiness for system rollouts.
Lead business-side UAT coordination and solution validation.
Continuous Improvement & Governance
Identify inefficiencies and drive automation or simplification opportunities.
Maintain traceable requirements documentation aligned to PMO governance standards.
Act as the bridge between business stakeholders and technical teams, ensuring mutual clarity and accountability.
Requirements
What You'll Bring:
At least 5-8 years proven experience as a Business Analyst within a systems-driven organisation.
Strong exposure to ERP and/or CRM platforms (Microsoft Dynamics 365 and/or Business Central desirable).
Experience supporting cross-functional system initiatives beyond Finance (HR, Commercial, Operations, IT).
Demonstrable experience leading workshops and influencing stakeholders without direct authority.
Strong understanding of end-to-end business processes (Order-to-Cash, Forecasting, Reporting, Data Governance).
Experience supporting system implementations, rollouts, or integrations.
Excellent analytical, documentation and stakeholder management skills.
Collaborate with the PMO to define and operate a robust Business Analyst framework, ensuring consistency, quality, and repeatability.
Comfortable operating in a fast-paced, acquisition-driven, multi-entity environment.
Confidence in constructively challenging inefficient and fragmented processes, with a clear focus on increasing productivity, operational efficiencies and reducing business and operational risk.
Travel to QBS locations on an as-needed basis to support role responsibilities.
Preferred Skills
Working knowledge of Microsoft Power Platform (Power Automate, Power BI, Power Apps).
Exposure to M&A integrations or system consolidation.
Understanding of API/integration concepts (REST, middleware platforms such as Boomi).
Experience working within a structured PMO environment.
Lean / continuous improvement mindset.
Exposure to software distribution or reseller business models.
Other information
Benefits:
£60,000 per annum
KPI quarterly bonus scheme
Excellent contributory pension scheme
Healthcare scheme
Cycle to Work Scheme
Life Cover
Online retail discounts
Full training and development programme
Mentoring opportunities
Opportunities for promotion and career progression
Our Commitment to Inclusion:
At QBS, we believe diversity isn’t just a box to tick, it’s the engine that drives innovation, creativity, and growth. We’re building a culture where everyone belongs, every voice is heard, and every perspective is valued.
We welcome people of all backgrounds, experiences, and identities, because we know that different ways of thinking make us stronger. Whether you’re starting your career or bringing decades of experience, what matters most is your passion, potential, and willingness to make an impact.
Are you ready to take your career to the next level in a role that combines data analytics, CRM development, and continuous improvement? This is an exciting opportunity to join a company with over a century of excellence in designing and supplying high-quality products. This role offers a fantastic chance to grow professionally while being part of a forward-thinking organisation. What You Will Do: - Run, update, and assist in developing and maintaining business intelligence dashboards and reports. - Support data extraction, transformation, and loading (ETL) processes to ensure data accuracy and quality. - Assist with day-to-day maintenance of the CRM system, including user accounts, permissions, and data updates. - Provide support for user queries, deliver training, and enhance user adoption of the CRM platform. - Contribute to small-scale enhancements and improvements to BI and CRM solutions, ensuring efficiency and innovation. - Collaborate with the IT team to provide technical support across departments and assist with system upgrades and testing. What You Will Bring: - A strong interest in data analytics and CRM systems, with a basic knowledge of SQL and data manipulation. - Excellent problem-solving and communication skills, with the ability to work collaboratively in a team environment. - Familiarity with reporting or business intelligence tools and previous exposure to a CRM platform. - Attention to detail, process-oriented thinking, and a willingness to learn and adapt to new technologies. - Proficiency in Microsoft Office products and a proactive approach to continuous improvement. Joining this company means being part of a legacy of innovation and quality that spans over a century. The company is driven by a commitment to excellence and a strategic focus on growth, investment, and outstanding customer service. In this role, you will play a key part in supporting the organisation's goals and contributing to its ongoing success in the UK construction industry and beyond. Location: This role is based at the company's headquarters in Kingswinford. Interested?: If you're ready to make your mark as a BI Analyst and thrive in a dynamic and supportive environment, don't wait! Apply now and take the first step towards an exciting new chapter in your career. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
03/04/2026
Full time
Are you ready to take your career to the next level in a role that combines data analytics, CRM development, and continuous improvement? This is an exciting opportunity to join a company with over a century of excellence in designing and supplying high-quality products. This role offers a fantastic chance to grow professionally while being part of a forward-thinking organisation. What You Will Do: - Run, update, and assist in developing and maintaining business intelligence dashboards and reports. - Support data extraction, transformation, and loading (ETL) processes to ensure data accuracy and quality. - Assist with day-to-day maintenance of the CRM system, including user accounts, permissions, and data updates. - Provide support for user queries, deliver training, and enhance user adoption of the CRM platform. - Contribute to small-scale enhancements and improvements to BI and CRM solutions, ensuring efficiency and innovation. - Collaborate with the IT team to provide technical support across departments and assist with system upgrades and testing. What You Will Bring: - A strong interest in data analytics and CRM systems, with a basic knowledge of SQL and data manipulation. - Excellent problem-solving and communication skills, with the ability to work collaboratively in a team environment. - Familiarity with reporting or business intelligence tools and previous exposure to a CRM platform. - Attention to detail, process-oriented thinking, and a willingness to learn and adapt to new technologies. - Proficiency in Microsoft Office products and a proactive approach to continuous improvement. Joining this company means being part of a legacy of innovation and quality that spans over a century. The company is driven by a commitment to excellence and a strategic focus on growth, investment, and outstanding customer service. In this role, you will play a key part in supporting the organisation's goals and contributing to its ongoing success in the UK construction industry and beyond. Location: This role is based at the company's headquarters in Kingswinford. Interested?: If you're ready to make your mark as a BI Analyst and thrive in a dynamic and supportive environment, don't wait! Apply now and take the first step towards an exciting new chapter in your career. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
IT Business Analyst Akkodis are currently working in partnership with a leading service provider to recruit an experienced IT Business Analyst to take responsibility for consulting with internal customers and the wider business to discovery and design systems and solutions. The Role As an IT Business Analyst you will work with project teams to design and implement business solutions, including systems and processes. (e.g. Salesforce, AI) Along with a highly competitive salary there is the flexibility of hybrid working and the opportunity to develop your skills with further training and certifications. The Responsibilities Collaborate with stakeholders to identify business needs, goals, and objectives. Conduct research and analysis to identify trends and best practices in the industry. Develop and document business requirements, including functional specifications and user stories. Work with project teams to design and implement business solutions, including systems and processes. Analyse data to identify trends, patterns, and opportunities for improvement. Prepare reports and presentations to communicate findings and recommendations to stakeholders. Monitor and track project progress, identifying potential issues and risks and providing recommendations for mitigation. Support the testing and validation of new systems and processes to ensure they meet business requirements. Provide training and support to end-users to ensure successful adoption of new systems and processes. The Requirements A broad range of IT knowledge including infrastructure, security, and applications Sound understanding of digital landscapes Understanding and mapping user journeys Experience managing IT projects spanning multiple teams and business areas Experience in working in an Agile environment Strong written, verbal and visual communication skills Writing and refining user stories, including definition of Acceptance Criteria Facilitating discovery and design sessions with the to define requirements and the solution Ability to build and maintain good Client relationships Strong decision making and judgement, influencing, and presentation skills If you are looking for an exciting new challenge to join a growing organisation and play a key role in its continued success, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
03/04/2026
Full time
IT Business Analyst Akkodis are currently working in partnership with a leading service provider to recruit an experienced IT Business Analyst to take responsibility for consulting with internal customers and the wider business to discovery and design systems and solutions. The Role As an IT Business Analyst you will work with project teams to design and implement business solutions, including systems and processes. (e.g. Salesforce, AI) Along with a highly competitive salary there is the flexibility of hybrid working and the opportunity to develop your skills with further training and certifications. The Responsibilities Collaborate with stakeholders to identify business needs, goals, and objectives. Conduct research and analysis to identify trends and best practices in the industry. Develop and document business requirements, including functional specifications and user stories. Work with project teams to design and implement business solutions, including systems and processes. Analyse data to identify trends, patterns, and opportunities for improvement. Prepare reports and presentations to communicate findings and recommendations to stakeholders. Monitor and track project progress, identifying potential issues and risks and providing recommendations for mitigation. Support the testing and validation of new systems and processes to ensure they meet business requirements. Provide training and support to end-users to ensure successful adoption of new systems and processes. The Requirements A broad range of IT knowledge including infrastructure, security, and applications Sound understanding of digital landscapes Understanding and mapping user journeys Experience managing IT projects spanning multiple teams and business areas Experience in working in an Agile environment Strong written, verbal and visual communication skills Writing and refining user stories, including definition of Acceptance Criteria Facilitating discovery and design sessions with the to define requirements and the solution Ability to build and maintain good Client relationships Strong decision making and judgement, influencing, and presentation skills If you are looking for an exciting new challenge to join a growing organisation and play a key role in its continued success, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
RRG Healthcare Group Limited
Tower Hamlets, London
We are seeking an experienced Senior Systems and Data Analyst for a fixed-term senior role to support the Families First Programme, a transformational initiative focused on redesigning and evaluating children s services and workflows. In this position, you will lead the reconfiguration of the Mosaic Casework Management System (Mosaic) and develop insightful data reports to inform business analysis, service improvement, and organisational transformation. Based in the Families First Programme Team and reporting to the Strategic Lead for the Families First Programme, you will operate in a hybrid working environment (mix of remote and on-site) with broad influence across multiple teams. This is a unique opportunity to apply both technical expertise and strategic insight to improve outcomes for children and families through better systems and data.
03/04/2026
Contractor
We are seeking an experienced Senior Systems and Data Analyst for a fixed-term senior role to support the Families First Programme, a transformational initiative focused on redesigning and evaluating children s services and workflows. In this position, you will lead the reconfiguration of the Mosaic Casework Management System (Mosaic) and develop insightful data reports to inform business analysis, service improvement, and organisational transformation. Based in the Families First Programme Team and reporting to the Strategic Lead for the Families First Programme, you will operate in a hybrid working environment (mix of remote and on-site) with broad influence across multiple teams. This is a unique opportunity to apply both technical expertise and strategic insight to improve outcomes for children and families through better systems and data.
IT Business Analyst We are seeking an IT Business Analyst to support our ERP transformation programme. You will act as the bridge between business teams and implementation partners, ensuring clear requirements, smooth delivery, and adoption of new systems and processes. Key Responsibilities Act as the single point of truth between business and IT teams. Gather, document, and prioritise functional and non-functional requirements. Map current vs future processes and identify improvements. Translate requirements into clear user stories, test scenarios, and UAT scripts. Support data migration, integrations, and quality assurance. Produce SOPs, training materials, and support change adoption. Success Measures Clear process maps and documented requirements framework. Fit-gap analysis with minimal customisation. Successful UAT cycles with defects triaged and closed. Seamless system integrations and high adoption of new processes. Key Traits Ownership mindset, pragmatic, and results-focused. Strong communicator and data-literate. Calm under pressure and skilled at influencing stakeholders. Skills & Experience Experience as a Business Analyst on ERP implementations (Dynamics, SAP, Oracle, NetSuite, Infor). Strong process analysis in Finance, Inventory, Order-to-Cash, Procure-to-Pay. Hands-on with requirements management, testing, and UAT. Knowledge of data migration, APIs/EDI integrations, and change enablement. Retail/wholesale or omnichannel experience is a plus. BI skills or relevant certifications are desirable but not essential. Apply now to help drive digital transformation and operational excellence. Interested? Please Click Apply now! IT Business Analyst
02/04/2026
Full time
IT Business Analyst We are seeking an IT Business Analyst to support our ERP transformation programme. You will act as the bridge between business teams and implementation partners, ensuring clear requirements, smooth delivery, and adoption of new systems and processes. Key Responsibilities Act as the single point of truth between business and IT teams. Gather, document, and prioritise functional and non-functional requirements. Map current vs future processes and identify improvements. Translate requirements into clear user stories, test scenarios, and UAT scripts. Support data migration, integrations, and quality assurance. Produce SOPs, training materials, and support change adoption. Success Measures Clear process maps and documented requirements framework. Fit-gap analysis with minimal customisation. Successful UAT cycles with defects triaged and closed. Seamless system integrations and high adoption of new processes. Key Traits Ownership mindset, pragmatic, and results-focused. Strong communicator and data-literate. Calm under pressure and skilled at influencing stakeholders. Skills & Experience Experience as a Business Analyst on ERP implementations (Dynamics, SAP, Oracle, NetSuite, Infor). Strong process analysis in Finance, Inventory, Order-to-Cash, Procure-to-Pay. Hands-on with requirements management, testing, and UAT. Knowledge of data migration, APIs/EDI integrations, and change enablement. Retail/wholesale or omnichannel experience is a plus. BI skills or relevant certifications are desirable but not essential. Apply now to help drive digital transformation and operational excellence. Interested? Please Click Apply now! IT Business Analyst
Second Line Application Support Analyst Hybrid Birmingham (2 days onsite) Join a tech team that keeps some of the UK s biggest retail brands running. Who Are We? Since 1999, Retail Assist has been powering some of the best known names in retail, hospitality, and logistics. From Harvey Nichols and Selfridges, to Papa Johns, Vue International and Hobbycraft, our award winning tech services and software help brands deliver exceptional customer experience, every single day. As we continue to grow, we re looking for curious, proactive problem solvers to help us keep mission critical applications running smoothly for our customers. Sound like you? The Role: Second Line Application Support Analyst You ll join our Unified Application Services (UAS) team, taking the lead on diagnosing, fixing, and improving the retail applications our clients rely on across head office, stores, and distribution centres. This isn t just break fix. You'll become a trusted expert, working closely with 1st 3rd line teams, suppliers, and customer stakeholders to keep systems stable, solve recurring problems, and continuously improve how we support our customers. If you love getting stuck into complex issues, enjoy learning new systems, and thrive in a collaborative environment this is the perfect next step. What You ll Be Doing Application & Incident Support Own 2nd line application incidents and service requests. Troubleshoot using log analysis, SQL queries, dependency checks and structured diagnostics. Guide and support 1st line teams to drive better first-time resolution. Work with suppliers and 3rd line teams when deeper expertise is needed. Problem Management & Continuous Improvement Spot recurring issues and help drive root cause analysis. Suggest service improvements and refine processes, documentation, and monitoring. Carry out minor application config and admin tasks. Communication & Collaboration Work with technical teams, suppliers, and non technical users. Provide clear updates and reassurance during incidents. Build strong relationships and develop an understanding of B2C and B2B retail environments. Knowledge Sharing Create clear, helpful documentation and knowledge articles. Share expertise to support team development and reduce single points of failure. Out-of-Hours Support Join an on-call rota once trained, helping keep critical retail applications running 24/7. What We re Looking For Essential Experience in 2nd line application support or a similar environment. Strong understanding of incident, problem, and change management. Confident communicator who can support non technical users. Logical thinker who enjoys investigating and solving issues. Experience with business critical applications in retail or multi site environments. Proactive attitude, ownership mindset, and eagerness to learn. Desirable Experience with any of the following is a bonus: Windows Server Microsoft 365 Active Directory SQL Server PowerShell/Python AWS or cloud applications Monitoring tools (e.g., SolarWinds) Legacy platforms (iSeries, RTI) Managing third party or SaaS incidents What s In It for You? 25 days holiday + bank holidays Buy up to 5 extra days Discounts & perks via our Benefits Hub Travel pass loan & cycle to work scheme £1,000 refer a friend bonus Discounted dental care Access to childcare scheme Ready for Your Next Career Step? If you want to take ownership, expand your skills, and make a real impact supporting some of the UK s most iconic brands we d love to hear from you. Apply now and shape the future of retail technology with Retail Assist.
02/04/2026
Full time
Second Line Application Support Analyst Hybrid Birmingham (2 days onsite) Join a tech team that keeps some of the UK s biggest retail brands running. Who Are We? Since 1999, Retail Assist has been powering some of the best known names in retail, hospitality, and logistics. From Harvey Nichols and Selfridges, to Papa Johns, Vue International and Hobbycraft, our award winning tech services and software help brands deliver exceptional customer experience, every single day. As we continue to grow, we re looking for curious, proactive problem solvers to help us keep mission critical applications running smoothly for our customers. Sound like you? The Role: Second Line Application Support Analyst You ll join our Unified Application Services (UAS) team, taking the lead on diagnosing, fixing, and improving the retail applications our clients rely on across head office, stores, and distribution centres. This isn t just break fix. You'll become a trusted expert, working closely with 1st 3rd line teams, suppliers, and customer stakeholders to keep systems stable, solve recurring problems, and continuously improve how we support our customers. If you love getting stuck into complex issues, enjoy learning new systems, and thrive in a collaborative environment this is the perfect next step. What You ll Be Doing Application & Incident Support Own 2nd line application incidents and service requests. Troubleshoot using log analysis, SQL queries, dependency checks and structured diagnostics. Guide and support 1st line teams to drive better first-time resolution. Work with suppliers and 3rd line teams when deeper expertise is needed. Problem Management & Continuous Improvement Spot recurring issues and help drive root cause analysis. Suggest service improvements and refine processes, documentation, and monitoring. Carry out minor application config and admin tasks. Communication & Collaboration Work with technical teams, suppliers, and non technical users. Provide clear updates and reassurance during incidents. Build strong relationships and develop an understanding of B2C and B2B retail environments. Knowledge Sharing Create clear, helpful documentation and knowledge articles. Share expertise to support team development and reduce single points of failure. Out-of-Hours Support Join an on-call rota once trained, helping keep critical retail applications running 24/7. What We re Looking For Essential Experience in 2nd line application support or a similar environment. Strong understanding of incident, problem, and change management. Confident communicator who can support non technical users. Logical thinker who enjoys investigating and solving issues. Experience with business critical applications in retail or multi site environments. Proactive attitude, ownership mindset, and eagerness to learn. Desirable Experience with any of the following is a bonus: Windows Server Microsoft 365 Active Directory SQL Server PowerShell/Python AWS or cloud applications Monitoring tools (e.g., SolarWinds) Legacy platforms (iSeries, RTI) Managing third party or SaaS incidents What s In It for You? 25 days holiday + bank holidays Buy up to 5 extra days Discounts & perks via our Benefits Hub Travel pass loan & cycle to work scheme £1,000 refer a friend bonus Discounted dental care Access to childcare scheme Ready for Your Next Career Step? If you want to take ownership, expand your skills, and make a real impact supporting some of the UK s most iconic brands we d love to hear from you. Apply now and shape the future of retail technology with Retail Assist.
Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make everyday taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately 4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. Role Purpose To deliver robust, accurate, and well-governed sustainability data that supports Greencore's sustainability strategy, reporting, and decision-making. The role ensures strong data integrity, effective systems and processes, and high-quality analysis to enable reliable internal and external reporting and longer-term modelling Key Accountabilties Implement and maintain a sustainability data governance framework, ensuring effective procedures for data integrity and robust internal and external reporting . Maintain clear documentation of sustainability data processes, methodologies, and controls Work with, and where appropriate develop, systems and tools to collect, analyse, and report sustainability data from multiple sources Conduct robust quality checks to ensure accuracy, consistency, and reliability of sustainability data Consolidate sustainability data from multiple sources into clear, usable formats to support the wider Sustainability team and stakeholders and as a key input into external sustainability (mandatory and voluntary) reporting Liaise with internal and external auditors to support sustainability assessments and reviews Prepare sustainability data and supporting evidence for internal and external assurance processes. Prepare data and responses for disclosure requests such as CDP, EcoVadis, Manufacture 2030/Secaro and ad hoc customer specific questionnaires Prepare data for monthly reporting of the sustainability metrics including Remuneration objectives Prepare data for governance forums including visuals and tables and maintain agreed glidepaths What we're looking for Essential Strong data analysis skills with the ability to generate insight from complex data sets Extensive understanding of data tools, systems, and software to consolidate, analyse, and present data in useful formats Experience implementing strong data governance processes (e.g. working with audit/assurance) High attention to detail with a structured and analytical approach Ability to work collaboratively across functions Desirable Finance background Experience working with sustainability or ESG data Experience supporting external/third-party audit or assurance processes We're not all the same at Greencore and our differences help us to make every day taste better for all our stakeholders. We truly put our people at the core and are proud of our diversity. If this sounds like you join us, grow with Greencore and be a part of driving our future success. What you'll get in return: Competitive salary and job-related benefits 25 days Holiday Competitive matched pension contributions Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform
02/04/2026
Full time
Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make everyday taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately 4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. Role Purpose To deliver robust, accurate, and well-governed sustainability data that supports Greencore's sustainability strategy, reporting, and decision-making. The role ensures strong data integrity, effective systems and processes, and high-quality analysis to enable reliable internal and external reporting and longer-term modelling Key Accountabilties Implement and maintain a sustainability data governance framework, ensuring effective procedures for data integrity and robust internal and external reporting . Maintain clear documentation of sustainability data processes, methodologies, and controls Work with, and where appropriate develop, systems and tools to collect, analyse, and report sustainability data from multiple sources Conduct robust quality checks to ensure accuracy, consistency, and reliability of sustainability data Consolidate sustainability data from multiple sources into clear, usable formats to support the wider Sustainability team and stakeholders and as a key input into external sustainability (mandatory and voluntary) reporting Liaise with internal and external auditors to support sustainability assessments and reviews Prepare sustainability data and supporting evidence for internal and external assurance processes. Prepare data and responses for disclosure requests such as CDP, EcoVadis, Manufacture 2030/Secaro and ad hoc customer specific questionnaires Prepare data for monthly reporting of the sustainability metrics including Remuneration objectives Prepare data for governance forums including visuals and tables and maintain agreed glidepaths What we're looking for Essential Strong data analysis skills with the ability to generate insight from complex data sets Extensive understanding of data tools, systems, and software to consolidate, analyse, and present data in useful formats Experience implementing strong data governance processes (e.g. working with audit/assurance) High attention to detail with a structured and analytical approach Ability to work collaboratively across functions Desirable Finance background Experience working with sustainability or ESG data Experience supporting external/third-party audit or assurance processes We're not all the same at Greencore and our differences help us to make every day taste better for all our stakeholders. We truly put our people at the core and are proud of our diversity. If this sounds like you join us, grow with Greencore and be a part of driving our future success. What you'll get in return: Competitive salary and job-related benefits 25 days Holiday Competitive matched pension contributions Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform
You're not just someone who writes requirements. You're the person who asks where the data actually comes from. You want to know which fields matter and which ones are legacy noise. If that sounds like you, this Business Analyst role puts your skills at the centre of a major transformation. As the Business Analyst, you'll join a fast-growing data and analytics business working closely with major organisations to reduce revenue leakage. Their platform uses data-driven insights optimise revenue without negatively impacting customer experience. Following recent investment, the company is entering a significant growth phase, with plans to expand into new markets. We have hired a number of BAs and PMs for this emerging player with an established client base - you'll be joining a group of tight-knit, down to earth project professionals You'll join a new customer project at the point where structure is still forming, so we need your Business Analyst skills to directly influence how the new environment is shaped. Working on a major platform replacement and a new CRM implementation, the transformation team is currently small but expected to scale significantly over the next few years. You will: Map legacy billing and CRM data flows. Support data definitions and migration planning. Work closely with a Project Manager and Data Analyst in a focused migration pod. Uncover how customer data truly flows by mapping legacy systems. Identify what must migrate, what can be cleansed, and what should be retired. We would like to tap into your experience with CRM implementations, billing systems or platform replacements, in an ideal world. If not, as long as you have data migration experience we would still like to talk with you. For this Business Analyst role we can offer a salary up to 50k + bonus, pension and benefits. You'll be in the office 3 days a week and we can accommodate an immediate start! This is not a documentation-only BA role. It requires curiosity around systems and a practical understanding of how data behaves across platforms. Please apply for this Business Analyst role by finding me me at Neilesh Sood on LinkedIn or drop your CV over here. Business Analyst - Data Migration, new CRM - to 50k Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
02/04/2026
Full time
You're not just someone who writes requirements. You're the person who asks where the data actually comes from. You want to know which fields matter and which ones are legacy noise. If that sounds like you, this Business Analyst role puts your skills at the centre of a major transformation. As the Business Analyst, you'll join a fast-growing data and analytics business working closely with major organisations to reduce revenue leakage. Their platform uses data-driven insights optimise revenue without negatively impacting customer experience. Following recent investment, the company is entering a significant growth phase, with plans to expand into new markets. We have hired a number of BAs and PMs for this emerging player with an established client base - you'll be joining a group of tight-knit, down to earth project professionals You'll join a new customer project at the point where structure is still forming, so we need your Business Analyst skills to directly influence how the new environment is shaped. Working on a major platform replacement and a new CRM implementation, the transformation team is currently small but expected to scale significantly over the next few years. You will: Map legacy billing and CRM data flows. Support data definitions and migration planning. Work closely with a Project Manager and Data Analyst in a focused migration pod. Uncover how customer data truly flows by mapping legacy systems. Identify what must migrate, what can be cleansed, and what should be retired. We would like to tap into your experience with CRM implementations, billing systems or platform replacements, in an ideal world. If not, as long as you have data migration experience we would still like to talk with you. For this Business Analyst role we can offer a salary up to 50k + bonus, pension and benefits. You'll be in the office 3 days a week and we can accommodate an immediate start! This is not a documentation-only BA role. It requires curiosity around systems and a practical understanding of how data behaves across platforms. Please apply for this Business Analyst role by finding me me at Neilesh Sood on LinkedIn or drop your CV over here. Business Analyst - Data Migration, new CRM - to 50k Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
MorePeople are delighted to be partnering with a growing food manufacturing business to recruit a Business Systems Analyst. This is a fantastic opportunity for someone who enjoys sitting at the intersection of IT, data, and operations, and wants to play a key role in improving systems and driving business performance. This is a broad and hands on role where you will act as the central point of coordination across business systems. You will be responsible for ensuring systems run smoothly, supporting operational teams, managing external consultants, and driving continuous improvement across data, reporting, and processes. You will take ownership of business-critical systems including ERP, reporting tools, and production related technologies, while helping the business get the most out of its data. Main Responsibilities Act as the go-to person for all internal systems, supporting day-to-day operations and troubleshooting issues Coordinate with external IT providers and system consultants to resolve incidents and deliver improvements Manage system change requests from initial requirements through to implementation and testing Maintain and enhance reporting capabilities, ensuring data is accurate, relevant, and accessible Review and improve data collection and system processes to drive efficiency Support and train internal teams on systems and best practices Ensure strong documentation and clear processes are in place across all systems Required Experience in a similar role across systems, IT, data, or business analysis Strong problem solving skills with a proactive and curious mindset Confident managing multiple stakeholders, both technical and non technical Highly organised with excellent attention to detail Comfortable working in a fast-paced, operational environment Skills & Experience Experience with ERP systems, manufacturing environments highly desirable Knowledge of SQL and data reporting tools such as Power BI beneficial Exposure to IT support, incident management, or systems coordination Project management or process improvement experience Background in manufacturing or food production is advantageous Location Northamptonshire (Fully on site role) How to Apply If you would like to learn more about this opportunity and join an organisation making a real impact, please contact Angus on (phone number removed) or email (url removed).
02/04/2026
Full time
MorePeople are delighted to be partnering with a growing food manufacturing business to recruit a Business Systems Analyst. This is a fantastic opportunity for someone who enjoys sitting at the intersection of IT, data, and operations, and wants to play a key role in improving systems and driving business performance. This is a broad and hands on role where you will act as the central point of coordination across business systems. You will be responsible for ensuring systems run smoothly, supporting operational teams, managing external consultants, and driving continuous improvement across data, reporting, and processes. You will take ownership of business-critical systems including ERP, reporting tools, and production related technologies, while helping the business get the most out of its data. Main Responsibilities Act as the go-to person for all internal systems, supporting day-to-day operations and troubleshooting issues Coordinate with external IT providers and system consultants to resolve incidents and deliver improvements Manage system change requests from initial requirements through to implementation and testing Maintain and enhance reporting capabilities, ensuring data is accurate, relevant, and accessible Review and improve data collection and system processes to drive efficiency Support and train internal teams on systems and best practices Ensure strong documentation and clear processes are in place across all systems Required Experience in a similar role across systems, IT, data, or business analysis Strong problem solving skills with a proactive and curious mindset Confident managing multiple stakeholders, both technical and non technical Highly organised with excellent attention to detail Comfortable working in a fast-paced, operational environment Skills & Experience Experience with ERP systems, manufacturing environments highly desirable Knowledge of SQL and data reporting tools such as Power BI beneficial Exposure to IT support, incident management, or systems coordination Project management or process improvement experience Background in manufacturing or food production is advantageous Location Northamptonshire (Fully on site role) How to Apply If you would like to learn more about this opportunity and join an organisation making a real impact, please contact Angus on (phone number removed) or email (url removed).
Summary: Join our IT team as a Solutions Analyst and be the essential technical bridge to our Scientific Services department. In this role, you will lead the lifecycle management and development of our ThermoFisher LIMS suite, the digital engine driving our water testing operations. You will work side-by-side with Laboratory Managers and Scientists to translate complex analytical requirements into reliable technical workflows, ensuring every water sample moves accurately from collection to final report. Your work is fundamental to public health and national regulatory compliance. By maintaining a high-performing, integrated LIMS SampleManager laboratory environment, you prevent operational bottlenecks and safeguard the integrity of thousands of daily water quality tests. Your expertise directly enables us to meet Drinking Water Inspectorate (DWI) standards, ensuring a safe and consistent water supply for millions of customers. Main Responsibilities Conduct workshops and one-to-one sessions with laboratory staff to define the business objectives and functional outcomes required for new system enhancements. Design and specify software modules or configuration changes to the ThermoFisher platform to deliver solutions that improve laboratory efficiency and data quality. Develop and implement code changes, ad-hoc queries, and reports to meet the specific analytical needs of the Scientific Services team. Execute rigorous testing protocols on new software modules in accordance with IT policies to ensure "right first time" delivery and regulatory compliance. Analyse the impact of proposed system changes and coordinate the change control process to minimise risk to live laboratory operations. Provide 2nd and 3rd line technical support for reported system issues to resolve faults and maintain the availability of critical testing applications. Train end-users on new system functionality and mentor junior IT colleagues to ensure effective adoption and long-term supportability of the solution. Liaise with third-party suppliers (ThermoFisher) and internal infrastructure teams to implement major software upgrades and troubleshoot complex external defects. Maintain up-to-date technical documentation and manage code revisions to ensure the long-term maintainability and auditability of the system. Participate in the out-of-hours on-call rota to provide emergency technical response for critical system outages affecting 24/7 laboratory operations. You'll need: Skills / Qualifications / Experience Educated to degree level in Computer Science, Information Technology, or a related discipline, or possessing equivalent vocational qualifications and significant operational experience in systems development. Certification in ITIL (Service Management) or relevant software development methodologies (e.g., Agile/Waterfall). Technical proficiency in configuring and customising Laboratory Information Management Systems (specifically ThermoFisher LIMS SampleManager or similar enterprise LIMS platforms). Strong coding skills in languages relevant to the LIMS environment (e.g., VGL, C#, .NET) and experience with scripting for automation. Advanced knowledge of SQL (Oracle or SQL Server). Ability to translate scientific business processes into clear technical specifications and functional designs. Skill in creating precise technical documentation, including change logs, code revisions, and user guides. Proven experience in the full software development lifecycle (SDLC), from gathering requirements through to testing, implementation, and post-go-live support. Experience collaborating with third-party software suppliers (such as ThermoFisher) to manage upgrades, patch deployments, and resolve escalated defects. Practical experience in integrating core business applications with other enterprise systems or laboratory instrumentation. A strong track record of managing software changes within a formal change control framework, ensuring risk analysis is conducted to prevent operational disruption. Experience providing 2nd and 3rd line technical support, troubleshooting complex application errors, and delivering training to non-technical business users We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: £40,000 - £55,000 p.a. (dependent on experience)
02/04/2026
Full time
Summary: Join our IT team as a Solutions Analyst and be the essential technical bridge to our Scientific Services department. In this role, you will lead the lifecycle management and development of our ThermoFisher LIMS suite, the digital engine driving our water testing operations. You will work side-by-side with Laboratory Managers and Scientists to translate complex analytical requirements into reliable technical workflows, ensuring every water sample moves accurately from collection to final report. Your work is fundamental to public health and national regulatory compliance. By maintaining a high-performing, integrated LIMS SampleManager laboratory environment, you prevent operational bottlenecks and safeguard the integrity of thousands of daily water quality tests. Your expertise directly enables us to meet Drinking Water Inspectorate (DWI) standards, ensuring a safe and consistent water supply for millions of customers. Main Responsibilities Conduct workshops and one-to-one sessions with laboratory staff to define the business objectives and functional outcomes required for new system enhancements. Design and specify software modules or configuration changes to the ThermoFisher platform to deliver solutions that improve laboratory efficiency and data quality. Develop and implement code changes, ad-hoc queries, and reports to meet the specific analytical needs of the Scientific Services team. Execute rigorous testing protocols on new software modules in accordance with IT policies to ensure "right first time" delivery and regulatory compliance. Analyse the impact of proposed system changes and coordinate the change control process to minimise risk to live laboratory operations. Provide 2nd and 3rd line technical support for reported system issues to resolve faults and maintain the availability of critical testing applications. Train end-users on new system functionality and mentor junior IT colleagues to ensure effective adoption and long-term supportability of the solution. Liaise with third-party suppliers (ThermoFisher) and internal infrastructure teams to implement major software upgrades and troubleshoot complex external defects. Maintain up-to-date technical documentation and manage code revisions to ensure the long-term maintainability and auditability of the system. Participate in the out-of-hours on-call rota to provide emergency technical response for critical system outages affecting 24/7 laboratory operations. You'll need: Skills / Qualifications / Experience Educated to degree level in Computer Science, Information Technology, or a related discipline, or possessing equivalent vocational qualifications and significant operational experience in systems development. Certification in ITIL (Service Management) or relevant software development methodologies (e.g., Agile/Waterfall). Technical proficiency in configuring and customising Laboratory Information Management Systems (specifically ThermoFisher LIMS SampleManager or similar enterprise LIMS platforms). Strong coding skills in languages relevant to the LIMS environment (e.g., VGL, C#, .NET) and experience with scripting for automation. Advanced knowledge of SQL (Oracle or SQL Server). Ability to translate scientific business processes into clear technical specifications and functional designs. Skill in creating precise technical documentation, including change logs, code revisions, and user guides. Proven experience in the full software development lifecycle (SDLC), from gathering requirements through to testing, implementation, and post-go-live support. Experience collaborating with third-party software suppliers (such as ThermoFisher) to manage upgrades, patch deployments, and resolve escalated defects. Practical experience in integrating core business applications with other enterprise systems or laboratory instrumentation. A strong track record of managing software changes within a formal change control framework, ensuring risk analysis is conducted to prevent operational disruption. Experience providing 2nd and 3rd line technical support, troubleshooting complex application errors, and delivering training to non-technical business users We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: £40,000 - £55,000 p.a. (dependent on experience)
A well-established tech-for-good organisation in Glasgow is looking for a SQL Database Administrator to join the IT team. This is a fully onsite position. This is an exciting opportunity to play a key role in managing and optimising the organisation's SQL database environments, ensuring data is secure, reliable and accessible to support business-critical systems and reporting. What You'll Be Doing: You'll be at the heart of the organisation's data infrastructure, acting as the go-to expert for managing and maintaining the company's SQL estate. From monitoring performance and troubleshooting database issues to supporting system integrations and data transfers, you'll take ownership of keeping databases running smoothly and efficiently. You'll collaborate closely with colleagues across the IT function including the BI team, developers and infrastructure specialists, helping to ensure data is accurate, available and performing optimally across the organisation. A big part of the role will involve supporting reporting and analytics initiatives by working with BI analysts and developers to ensure data is structured and accessible for business intelligence tools. You'll also be responsible for implementing and maintaining backup, recovery and disaster recovery strategies, as well as carrying out performance tuning and query optimisation where required. Alongside the hands-on technical work, you'll maintain documentation, ensure data security best practices are followed and contribute to continuous improvements across the organisation's data platforms. This is a varied and technical role where you'll have the opportunity to work across both production and non-production environments while supporting a range of internal stakeholders. You'll ideally have most of the following: You'll be an experienced and detail-oriented database professional who enjoys solving complex problems and ensuring systems operate reliably. You'll be comfortable working in a fast-paced environment, collaborating with both technical and non-technical colleagues while managing multiple priorities. Strong experience administering Microsoft SQL Server environments Experience with performance tuning, query optimisation and database monitoring Experience implementing and maintaining backup, recovery and disaster recovery solutions Experience supporting BI and reporting solutions (e.g. Power BI) Experience with Azure-based database environments Strong troubleshooting, communication and organisational skills Experience working with technologies such as ODBC, OpenQuery, MySQL, MSSQL or Salesforce data would be beneficial but is not essential .
02/04/2026
Full time
A well-established tech-for-good organisation in Glasgow is looking for a SQL Database Administrator to join the IT team. This is a fully onsite position. This is an exciting opportunity to play a key role in managing and optimising the organisation's SQL database environments, ensuring data is secure, reliable and accessible to support business-critical systems and reporting. What You'll Be Doing: You'll be at the heart of the organisation's data infrastructure, acting as the go-to expert for managing and maintaining the company's SQL estate. From monitoring performance and troubleshooting database issues to supporting system integrations and data transfers, you'll take ownership of keeping databases running smoothly and efficiently. You'll collaborate closely with colleagues across the IT function including the BI team, developers and infrastructure specialists, helping to ensure data is accurate, available and performing optimally across the organisation. A big part of the role will involve supporting reporting and analytics initiatives by working with BI analysts and developers to ensure data is structured and accessible for business intelligence tools. You'll also be responsible for implementing and maintaining backup, recovery and disaster recovery strategies, as well as carrying out performance tuning and query optimisation where required. Alongside the hands-on technical work, you'll maintain documentation, ensure data security best practices are followed and contribute to continuous improvements across the organisation's data platforms. This is a varied and technical role where you'll have the opportunity to work across both production and non-production environments while supporting a range of internal stakeholders. You'll ideally have most of the following: You'll be an experienced and detail-oriented database professional who enjoys solving complex problems and ensuring systems operate reliably. You'll be comfortable working in a fast-paced environment, collaborating with both technical and non-technical colleagues while managing multiple priorities. Strong experience administering Microsoft SQL Server environments Experience with performance tuning, query optimisation and database monitoring Experience implementing and maintaining backup, recovery and disaster recovery solutions Experience supporting BI and reporting solutions (e.g. Power BI) Experience with Azure-based database environments Strong troubleshooting, communication and organisational skills Experience working with technologies such as ODBC, OpenQuery, MySQL, MSSQL or Salesforce data would be beneficial but is not essential .
£44,259 per annum plus eligibility to participate in the performance related bonus Full-time, FTC until March 2027 Based in London N17 Newlon Housing Trust is a successful charitable housing association and one of the major providers of new affordable housing in north and east London. We are looking for an experienced Business Analyst to work with departments across the organisation, mapping out their business processes and identifying areas where IT systems could be used to streamline processes. In addition, you will play a key role in our upcoming project to migrate into Dynamics 365 Online, as well as identify and understand the needs of teams and adapt core applications to help users work more efficiently. You will also support Directors and Senior Managers with strategic analysis using appropriate analysis techniques, as well as take the lead on the review of project outcomes and analyse benefits realisation. You will have a proven track record of re-engineering complex business processes in a business analyst role, together with a clear understanding of the full software development life cycle and experience of working with stakeholders to manage expectations and successfully deliver business change. Your knowledge of technology and business related challenges will enable you to deliver transformational changes and collaborate with internal and external stakeholders to successfully execute complex projects. In return, you can expect 27 days holiday, a non-contributory pension, excellent benefits, and a flexi scheme. You'll also be working out of purpose-built offices that form part of the award-winning Hale Village regeneration project and are situated just two minutes' walk from the major transport interchange at Tottenham Hale. For further information and details of how to apply, please visit our website via the apply button. Closing date: 23:59 on Tuesday 7 April 2026. Interviews will be held in person at our offices in Hale Village on Monday 20 and Tuesday 21 April 2026. Newlon Housing Trust is a charitable housing association and a committed Equal Opportunities employer. No agencies please.
02/04/2026
Full time
£44,259 per annum plus eligibility to participate in the performance related bonus Full-time, FTC until March 2027 Based in London N17 Newlon Housing Trust is a successful charitable housing association and one of the major providers of new affordable housing in north and east London. We are looking for an experienced Business Analyst to work with departments across the organisation, mapping out their business processes and identifying areas where IT systems could be used to streamline processes. In addition, you will play a key role in our upcoming project to migrate into Dynamics 365 Online, as well as identify and understand the needs of teams and adapt core applications to help users work more efficiently. You will also support Directors and Senior Managers with strategic analysis using appropriate analysis techniques, as well as take the lead on the review of project outcomes and analyse benefits realisation. You will have a proven track record of re-engineering complex business processes in a business analyst role, together with a clear understanding of the full software development life cycle and experience of working with stakeholders to manage expectations and successfully deliver business change. Your knowledge of technology and business related challenges will enable you to deliver transformational changes and collaborate with internal and external stakeholders to successfully execute complex projects. In return, you can expect 27 days holiday, a non-contributory pension, excellent benefits, and a flexi scheme. You'll also be working out of purpose-built offices that form part of the award-winning Hale Village regeneration project and are situated just two minutes' walk from the major transport interchange at Tottenham Hale. For further information and details of how to apply, please visit our website via the apply button. Closing date: 23:59 on Tuesday 7 April 2026. Interviews will be held in person at our offices in Hale Village on Monday 20 and Tuesday 21 April 2026. Newlon Housing Trust is a charitable housing association and a committed Equal Opportunities employer. No agencies please.
Infrastructure Analyst - Endpoint Patching & Vulnerability - 12 Months FTC: Endpoint Platforms, SCCM/MECM, Intune, MS O365, MS Defender, Meraki Systems, Apple Business Manager. 12 Month Fixed Term Contract | Birmingham, West Midlands (Hybrid) | £50,000 - £55,000 per annum Join an award - winning business to play a critical role in protecting & strengthening their digital estate. This is a rare opportunity for an experienced Infrastructure Analyst to take ownership of endpoint patching, vulnerability remediation and compliance across a large, complex Windows environment. Working hand-in-hand with Information Security, you'll make a real, measurable impact from day one. What you'll be doing: Partner with Information Security to understand vulnerability findings, agree priorities and deliver timely remediation. Coordinate, test and deploy Windows OS and application patches in line with change and release processes. Manage enterprise Endpoint platforms including SCCM/MECM, Intune, Meraki Systems Manager, Apple Business Manager, Microsoft 365 and Microsoft Defender. Support Endpoint-related projects including Windows upgrades and security tooling improvements. Maintain patching schedules, deployment rings and maintenance windows to minimise business disruption. Monitor patching outcomes, resolve failures and drive compliance across the estate. Produce clear compliance, remediation and audit-ready reporting for technical and non-technical stakeholders. Create and maintain high-quality documentation, runbooks and knowledge articles. Provide technical consultancy to projects and third-party partners. What you'll bring: Strong experience managing Windows endpoint platforms and life cycle management. Hands-on expertise with SCCM/MECM, Microsoft Intune and endpoint update policies. Good working knowledge of Meraki Systems Manager and mobile platforms (iOS/Android). Deep understanding of OS and third-party patch management and vulnerability remediation. Ability to work to risk-based priorities (severity, CVSS and remediation SLAs). Strong PowerShell skills to automate and optimise endpoint operations. Proven troubleshooting skills for complex patching and compliance issues. Experience working within a structured ITIL/change-managed environment. What you'll receive: £50,000 - £55,000 per annum (12-month Fixed Term Contract). 35-hour working week with flexibility to support work-life balance. Hybrid Working 26 days annual leave plus bank holidays. Generous Pension Private medical cover, dental plan, cycle-to-work and wellbeing schemes. Call Experis IT
02/04/2026
Infrastructure Analyst - Endpoint Patching & Vulnerability - 12 Months FTC: Endpoint Platforms, SCCM/MECM, Intune, MS O365, MS Defender, Meraki Systems, Apple Business Manager. 12 Month Fixed Term Contract | Birmingham, West Midlands (Hybrid) | £50,000 - £55,000 per annum Join an award - winning business to play a critical role in protecting & strengthening their digital estate. This is a rare opportunity for an experienced Infrastructure Analyst to take ownership of endpoint patching, vulnerability remediation and compliance across a large, complex Windows environment. Working hand-in-hand with Information Security, you'll make a real, measurable impact from day one. What you'll be doing: Partner with Information Security to understand vulnerability findings, agree priorities and deliver timely remediation. Coordinate, test and deploy Windows OS and application patches in line with change and release processes. Manage enterprise Endpoint platforms including SCCM/MECM, Intune, Meraki Systems Manager, Apple Business Manager, Microsoft 365 and Microsoft Defender. Support Endpoint-related projects including Windows upgrades and security tooling improvements. Maintain patching schedules, deployment rings and maintenance windows to minimise business disruption. Monitor patching outcomes, resolve failures and drive compliance across the estate. Produce clear compliance, remediation and audit-ready reporting for technical and non-technical stakeholders. Create and maintain high-quality documentation, runbooks and knowledge articles. Provide technical consultancy to projects and third-party partners. What you'll bring: Strong experience managing Windows endpoint platforms and life cycle management. Hands-on expertise with SCCM/MECM, Microsoft Intune and endpoint update policies. Good working knowledge of Meraki Systems Manager and mobile platforms (iOS/Android). Deep understanding of OS and third-party patch management and vulnerability remediation. Ability to work to risk-based priorities (severity, CVSS and remediation SLAs). Strong PowerShell skills to automate and optimise endpoint operations. Proven troubleshooting skills for complex patching and compliance issues. Experience working within a structured ITIL/change-managed environment. What you'll receive: £50,000 - £55,000 per annum (12-month Fixed Term Contract). 35-hour working week with flexibility to support work-life balance. Hybrid Working 26 days annual leave plus bank holidays. Generous Pension Private medical cover, dental plan, cycle-to-work and wellbeing schemes. Call Experis IT
Senior Data Analyst CRM Migration SQL Focus 9-Month FTC Location: London (Hybrid 2 days onsite) Contract: 9-month fixed-term Immediate start Available now and ready to make an impact on a major CRM transformation? We re supporting a purpose-led organisation undergoing a migration from Dynamics 365 to Salesforce. They re looking for a Senior Data Analyst to play a key role in preparing, analysing, and validating data to ensure a smooth and effective transition. This is a hands-on role where you ll work across teams to resolve data issues, shape migration decisions, and influence how data is structured and used going forward. The role Use advanced SQL to extract, interrogate, and validate complex datasets Identify, investigate, and help resolve data quality issues in source systems Work closely with business stakeholders to provide insight and context for data fixes Support decisions around data retention, cleansing, and migration scope Review existing reporting to inform migration approach and future reporting needs What you ll bring Strong SQL skills with experience working on large, complex databases Proven ability to analyse and interpret data for both technical and non-technical audiences Experience working with CRM systems (Dynamics 365, Salesforce, or similar) A structured, problem-solving approach to data quality and reconciliation Nice to have: Experience supporting or delivering data migration projects Power BI (including DAX and Power Query) Exposure to data governance or data privacy practices Why apply? Play a central role in a high-profile transformation programme Work in a collaborative, data-led environment where your insights matter Opportunity to shape data quality, structure, and reporting for the future state Immediate start with quick impact and visibility If you re ready to step into a high-impact role and get stuck into meaningful data challenges from day one, let s talk.
02/04/2026
Full time
Senior Data Analyst CRM Migration SQL Focus 9-Month FTC Location: London (Hybrid 2 days onsite) Contract: 9-month fixed-term Immediate start Available now and ready to make an impact on a major CRM transformation? We re supporting a purpose-led organisation undergoing a migration from Dynamics 365 to Salesforce. They re looking for a Senior Data Analyst to play a key role in preparing, analysing, and validating data to ensure a smooth and effective transition. This is a hands-on role where you ll work across teams to resolve data issues, shape migration decisions, and influence how data is structured and used going forward. The role Use advanced SQL to extract, interrogate, and validate complex datasets Identify, investigate, and help resolve data quality issues in source systems Work closely with business stakeholders to provide insight and context for data fixes Support decisions around data retention, cleansing, and migration scope Review existing reporting to inform migration approach and future reporting needs What you ll bring Strong SQL skills with experience working on large, complex databases Proven ability to analyse and interpret data for both technical and non-technical audiences Experience working with CRM systems (Dynamics 365, Salesforce, or similar) A structured, problem-solving approach to data quality and reconciliation Nice to have: Experience supporting or delivering data migration projects Power BI (including DAX and Power Query) Exposure to data governance or data privacy practices Why apply? Play a central role in a high-profile transformation programme Work in a collaborative, data-led environment where your insights matter Opportunity to shape data quality, structure, and reporting for the future state Immediate start with quick impact and visibility If you re ready to step into a high-impact role and get stuck into meaningful data challenges from day one, let s talk.
About the opportunity Are you ready to launch a career in cyber security? Netcom Training's fully-funded Cyber Security course (NCFE Certificate in Cyber Security Practices, Level 3) equips you with the practical skills employers in Greater Manchester are actively seeking. From threat intelligence and security testing to incident response and ethical compliance, you'll gain hands-on experience that prepares you for today's fast-growing cyber security and IT roles. Our learners have gone on to roles such as Cyber Security Analyst, Junior Penetration Tester, SOC Analyst, and IT Support, working with companies across tech, logistics, public services, and digital sectors. Complete the course and gain a guaranteed interview with a leading employer, helping you start your career protecting businesses, data, and digital systems. Course Details Start Date: 30/03 Duration: 14 weeks Format: Online, practical workshops Schedule: Mon-Thurs 6-9PM What you'll learn Cyber Principles: Understand core frameworks and security principles. Threat Intelligence: Develop expertise to identify risks and analyze threats. Vulnerability Testing: Conduct cyber security testing, identify vulnerabilities, and implement controls. Incident Response: Prepare for and respond to live cyber security incidents. Ethics & Law: Understand legislation and ethical conduct within the cyber security sector. Professional Skills: Build the behaviours required for the modern cyber security workplace. Career Pathway Successful participants are guaranteed an interview with us or our network of UK-wide partners working with leading brands. Potential Roles: Trainee Cyber Security Analyst, SOC Analyst, Junior Information Security Officer. Starting Salaries: Typically £22,000 - £35,000 (role dependent). Eligibility This is a government-funded opportunity. To apply, you must: Live in Greater Manchester. Be aged 19 or over. Earn below the gross annual wage cap of £32,400. Not currently be undertaking other government-funded training. Right to Work: You must have lived in the UK/EU for the last 3 years and have the right to work in the UK (Student/Graduate visas are not eligible). Cost This is a fully-funded course with no fees - complete the training, gain essential cyber security skills.
02/04/2026
Full time
About the opportunity Are you ready to launch a career in cyber security? Netcom Training's fully-funded Cyber Security course (NCFE Certificate in Cyber Security Practices, Level 3) equips you with the practical skills employers in Greater Manchester are actively seeking. From threat intelligence and security testing to incident response and ethical compliance, you'll gain hands-on experience that prepares you for today's fast-growing cyber security and IT roles. Our learners have gone on to roles such as Cyber Security Analyst, Junior Penetration Tester, SOC Analyst, and IT Support, working with companies across tech, logistics, public services, and digital sectors. Complete the course and gain a guaranteed interview with a leading employer, helping you start your career protecting businesses, data, and digital systems. Course Details Start Date: 30/03 Duration: 14 weeks Format: Online, practical workshops Schedule: Mon-Thurs 6-9PM What you'll learn Cyber Principles: Understand core frameworks and security principles. Threat Intelligence: Develop expertise to identify risks and analyze threats. Vulnerability Testing: Conduct cyber security testing, identify vulnerabilities, and implement controls. Incident Response: Prepare for and respond to live cyber security incidents. Ethics & Law: Understand legislation and ethical conduct within the cyber security sector. Professional Skills: Build the behaviours required for the modern cyber security workplace. Career Pathway Successful participants are guaranteed an interview with us or our network of UK-wide partners working with leading brands. Potential Roles: Trainee Cyber Security Analyst, SOC Analyst, Junior Information Security Officer. Starting Salaries: Typically £22,000 - £35,000 (role dependent). Eligibility This is a government-funded opportunity. To apply, you must: Live in Greater Manchester. Be aged 19 or over. Earn below the gross annual wage cap of £32,400. Not currently be undertaking other government-funded training. Right to Work: You must have lived in the UK/EU for the last 3 years and have the right to work in the UK (Student/Graduate visas are not eligible). Cost This is a fully-funded course with no fees - complete the training, gain essential cyber security skills.
Adword: Job title: Implementation Specialist Location: Maidenhead- 2 days a week for initial 2 months and then remote Contract Duration: 12 months 2 Stage interview- Final stage onsite interview Job description: Are you ready to drive digital transformation in healthcare? We are seeking a highly organized and communicative Primary Care Health Informatics Implementation Lead to spearhead the deployment of new data integration software solutions across Primary Care GP Practices and their associated IT teams. If you have a strong understanding of healthcare systems and digital transformation principles, this is your chance to make a real impact. What You Will Do: Guide the Process: Work directly with customers to provide appropriate installation steps and answer all initial queries to ensure a smooth setup. Engage with Customers: Liaise closely with NHS customers via email (60% of the time) and Microsoft Teams calls (40% of the time), following up to guarantee complete satisfaction with their software installation. Manage the Chaos: Use dedicated project tracking tools to effortlessly keep track of many concurrent customer interactions. What You Bring to the Table: Essential Tech Skills: You absolutely must have hands-on experience using EMIS Web and SystmOne. Relevant Background: You have previous experience in roles such as IT Support, floor walking for EPR/EMR implementations, project co-ordinator, deployment co-ordinator, implementation analyst, or implementation consultant. Top-Notch Communication: You are highly competent in delivering high-quality written communication and are confident presenting and interacting with NHS customers on Teams calls. Education: A Bachelor's degree in a related field. Bonus Points (Desirable): Recognized certifications in project management, such as PRINCE2 or PMP. Additional training in digital health technologies or specific NHS systems. If you are a tech-savvy professional looking to shape the future of primary care IT solutions, we want to hear from you. Apply today at Prasanna com Randstad Technologies is acting as an Employment Business in relation to this vacancy.
02/04/2026
Contractor
Adword: Job title: Implementation Specialist Location: Maidenhead- 2 days a week for initial 2 months and then remote Contract Duration: 12 months 2 Stage interview- Final stage onsite interview Job description: Are you ready to drive digital transformation in healthcare? We are seeking a highly organized and communicative Primary Care Health Informatics Implementation Lead to spearhead the deployment of new data integration software solutions across Primary Care GP Practices and their associated IT teams. If you have a strong understanding of healthcare systems and digital transformation principles, this is your chance to make a real impact. What You Will Do: Guide the Process: Work directly with customers to provide appropriate installation steps and answer all initial queries to ensure a smooth setup. Engage with Customers: Liaise closely with NHS customers via email (60% of the time) and Microsoft Teams calls (40% of the time), following up to guarantee complete satisfaction with their software installation. Manage the Chaos: Use dedicated project tracking tools to effortlessly keep track of many concurrent customer interactions. What You Bring to the Table: Essential Tech Skills: You absolutely must have hands-on experience using EMIS Web and SystmOne. Relevant Background: You have previous experience in roles such as IT Support, floor walking for EPR/EMR implementations, project co-ordinator, deployment co-ordinator, implementation analyst, or implementation consultant. Top-Notch Communication: You are highly competent in delivering high-quality written communication and are confident presenting and interacting with NHS customers on Teams calls. Education: A Bachelor's degree in a related field. Bonus Points (Desirable): Recognized certifications in project management, such as PRINCE2 or PMP. Additional training in digital health technologies or specific NHS systems. If you are a tech-savvy professional looking to shape the future of primary care IT solutions, we want to hear from you. Apply today at Prasanna com Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Business Analyst Northamptonshire (Hybrid x Once/ Twice weekly office visits) £50,000 £60,000 + Benefits. The Business This organisation is a recognised market leader in the UK, operating primarily within the property sector. They deliver a diverse range of property services, supporting communities across multiple regions. The Opportunity The business is currently undertaking a large-scale transformation and continuous improvement programme, with significant investment in modernising systems, processes and ways of working. You will be delivering key business change initiatives, including technology implementations and operational efficiency improvements. There are several enterprise platforms currently being introduced, so you will have a high level of variety and the opportunity to contribute to impactful, organisation-wide change. Key Responsibilities Support the development of business cases Gather requirements through workshops, interviews, and stakeholder engagement Analyse, prioritise, and clearly define requirements Create process maps and system models Translate business needs into user stories, use cases, and acceptance criteria Maintain clear, organised documentation aligned to business and technical goals Ensure requirements are traceable through delivery and testing Collaborate with teams in Agile and/or Waterfall environments Support governance, compliance, and data standards Assess the impact of change across processes, systems, and people Contribute to change readiness and training needs Support benefits tracking and value realisation Participate in reviews and continuous improvement Essential: Strong communication and stakeholder management skills Ability to work effectively and manage competing priorities Experience with tools such as JIRA, Confluence, Visio, and MS Office Ability to bridge business and technical teams Process modelling and visualisation skills Proven experience as a Business Analyst in project or programme environments Good understanding of delivery methodologies and project lifecycles Ability to produce clear, structured documentation Experience influencing stakeholders at all levels Exposure to benefits tracking and outcome measurement Experience working in complex, multi-disciplinary environments Desirable: Background within regulated or public-facing sectors Experience with enterprise systems such as CRM or ERP platforms (Salesforce or D365 in particular) Familiarity with data analysis or reporting tools Business Analysis or delivery qualifications (BA Practitioner / PRINCE2) If this sounds of interest and you would like to find out more details, please apply now. (Interviews to resume after the Easter period)
02/04/2026
Full time
Business Analyst Northamptonshire (Hybrid x Once/ Twice weekly office visits) £50,000 £60,000 + Benefits. The Business This organisation is a recognised market leader in the UK, operating primarily within the property sector. They deliver a diverse range of property services, supporting communities across multiple regions. The Opportunity The business is currently undertaking a large-scale transformation and continuous improvement programme, with significant investment in modernising systems, processes and ways of working. You will be delivering key business change initiatives, including technology implementations and operational efficiency improvements. There are several enterprise platforms currently being introduced, so you will have a high level of variety and the opportunity to contribute to impactful, organisation-wide change. Key Responsibilities Support the development of business cases Gather requirements through workshops, interviews, and stakeholder engagement Analyse, prioritise, and clearly define requirements Create process maps and system models Translate business needs into user stories, use cases, and acceptance criteria Maintain clear, organised documentation aligned to business and technical goals Ensure requirements are traceable through delivery and testing Collaborate with teams in Agile and/or Waterfall environments Support governance, compliance, and data standards Assess the impact of change across processes, systems, and people Contribute to change readiness and training needs Support benefits tracking and value realisation Participate in reviews and continuous improvement Essential: Strong communication and stakeholder management skills Ability to work effectively and manage competing priorities Experience with tools such as JIRA, Confluence, Visio, and MS Office Ability to bridge business and technical teams Process modelling and visualisation skills Proven experience as a Business Analyst in project or programme environments Good understanding of delivery methodologies and project lifecycles Ability to produce clear, structured documentation Experience influencing stakeholders at all levels Exposure to benefits tracking and outcome measurement Experience working in complex, multi-disciplinary environments Desirable: Background within regulated or public-facing sectors Experience with enterprise systems such as CRM or ERP platforms (Salesforce or D365 in particular) Familiarity with data analysis or reporting tools Business Analysis or delivery qualifications (BA Practitioner / PRINCE2) If this sounds of interest and you would like to find out more details, please apply now. (Interviews to resume after the Easter period)
Job Title: Service Support Analyst (Level 2) Salary: 40k DoE Location: Aylesbury, with hybrid working A growing organisation is seeking a Service Support Analyst to provide first- and second-line IT support across the business. This role is responsible for ensuring reliable IT services, supporting end users, and contributing to the ongoing improvement of systems, security, and service delivery. Key Responsibilities Provide 1st and 2nd line IT support across incident, problem, change, and service request management (aligned to ITIL practices). Log, prioritise, troubleshoot, and resolve technical issues; escalate to third-party providers where required. Support and maintain Microsoft cloud technologies, including Microsoft 365, Teams, Exchange Online, OneDrive, SharePoint, and Azure Virtual Desktop. Install, configure, and support laptops, desktops, printers, meeting room technology, and remote working setups. Manage user lifecycle processes (joiners, movers, leavers) and system access controls. Monitor and respond to cyber security alerts and email security controls, ensuring compliance with internal policies. Maintain accurate hardware and software inventories. Work closely with external IT suppliers and monitor their performance against service expectations. Assist with technology rollouts, including user communication, training, and support. Conduct risk assessments on incidents and escalate issues appropriately. Perform information security and data protection checks. Communicate effectively with non-technical stakeholders, providing clear updates on IT services. Skills & Competencies Strong troubleshooting and problem-solving abilities. Clear communication skills (technical and non-technical). Ability to manage multiple priorities and work under pressure. High attention to detail and strong organisational skills. Ability to work independently and collaboratively within a team. Proactive approach with a willingness to learn and develop. Understanding of change management and IT service processes. Awareness of cyber security best practices. Experience & Qualifications Essential: Experience supporting Microsoft Azure and Microsoft 365 environments. Proven experience in a customer-facing IT support role. Desirable: Degree in Computer Science or related discipline (or equivalent experience). Microsoft 365 certifications (e.g., Fundamentals or Administrator). Knowledge of IT infrastructure, ITIL methodology, and information security practices. Salary & Benefits Salary up to 40,000 (depending on experience). Discretionary bonus (up to 15%). 28 days annual leave plus bank holidays. Pension with employer contributions up to 10%. Life assurance (4x salary). Employee wellbeing support, training opportunities, and additional perks (e.g., volunteering leave, discounts, health initiatives). Working Arrangements Full-time, permanent role (35 hours per week). Primarily office-based, with limited flexible/home working options available depending on role and performance. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
02/04/2026
Full time
Job Title: Service Support Analyst (Level 2) Salary: 40k DoE Location: Aylesbury, with hybrid working A growing organisation is seeking a Service Support Analyst to provide first- and second-line IT support across the business. This role is responsible for ensuring reliable IT services, supporting end users, and contributing to the ongoing improvement of systems, security, and service delivery. Key Responsibilities Provide 1st and 2nd line IT support across incident, problem, change, and service request management (aligned to ITIL practices). Log, prioritise, troubleshoot, and resolve technical issues; escalate to third-party providers where required. Support and maintain Microsoft cloud technologies, including Microsoft 365, Teams, Exchange Online, OneDrive, SharePoint, and Azure Virtual Desktop. Install, configure, and support laptops, desktops, printers, meeting room technology, and remote working setups. Manage user lifecycle processes (joiners, movers, leavers) and system access controls. Monitor and respond to cyber security alerts and email security controls, ensuring compliance with internal policies. Maintain accurate hardware and software inventories. Work closely with external IT suppliers and monitor their performance against service expectations. Assist with technology rollouts, including user communication, training, and support. Conduct risk assessments on incidents and escalate issues appropriately. Perform information security and data protection checks. Communicate effectively with non-technical stakeholders, providing clear updates on IT services. Skills & Competencies Strong troubleshooting and problem-solving abilities. Clear communication skills (technical and non-technical). Ability to manage multiple priorities and work under pressure. High attention to detail and strong organisational skills. Ability to work independently and collaboratively within a team. Proactive approach with a willingness to learn and develop. Understanding of change management and IT service processes. Awareness of cyber security best practices. Experience & Qualifications Essential: Experience supporting Microsoft Azure and Microsoft 365 environments. Proven experience in a customer-facing IT support role. Desirable: Degree in Computer Science or related discipline (or equivalent experience). Microsoft 365 certifications (e.g., Fundamentals or Administrator). Knowledge of IT infrastructure, ITIL methodology, and information security practices. Salary & Benefits Salary up to 40,000 (depending on experience). Discretionary bonus (up to 15%). 28 days annual leave plus bank holidays. Pension with employer contributions up to 10%. Life assurance (4x salary). Employee wellbeing support, training opportunities, and additional perks (e.g., volunteering leave, discounts, health initiatives). Working Arrangements Full-time, permanent role (35 hours per week). Primarily office-based, with limited flexible/home working options available depending on role and performance. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
About the opportunity Are you ready to launch a career in cyber security? Netcom Training s fully-funded Cyber Security course (NCFE Certificate in Cyber Security Practices, Level 2) equips you with the practical skills employers are actively seeking. From threat intelligence and security testing to incident response and ethical compliance, you ll gain hands-on experience that prepares you for today s fast-growing cyber security and IT roles. Our learners have gone on to roles such as IT support, second line support, junior development, cyber security analysis and business analyst positions, working with companies across tech, logistics, public services and digital sectors. Complete the course and gain a guaranteed interview with a leading employer, helping you start your career protecting businesses, data and digital systems. Course Details Start Date: 13/04 Duration: 5 weeks Format: Online, practical workshops Schedule: Mon-Fri 9:45AM - 2:45PM What you ll learn Principles: Understand cyber security principles and core frameworks Threat Intelligence: Develop expertise to identify risks Testing: Conduct cyber security testing, identify vulnerabilities and implement controls Incident Response: Prepare for and respond to cyber security incidents Ethics: Understand legislation and ethical conduct within cyber security Professional Skills: Build professional skills and behaviours for the sector Protection: Gain practical knowledge to protect and secure digital environments Potential Roles & Starting Salaries: Cyber Security Analyst IT Support Technician Junior Penetration Tester SOC Analyst Eligibility To apply, you must: Live in the Sheffield area Be aged 19 or over Earn below the gross annual wage cap of £23,400 Not currently be undertaking other government-funded training Not be in the UK on a student, graduate, postgraduate, or sponsored visa, or as a dependent Cost This is a fully-funded course with no fees. Complete the training and gain essential cyber security skills.
02/04/2026
Full time
About the opportunity Are you ready to launch a career in cyber security? Netcom Training s fully-funded Cyber Security course (NCFE Certificate in Cyber Security Practices, Level 2) equips you with the practical skills employers are actively seeking. From threat intelligence and security testing to incident response and ethical compliance, you ll gain hands-on experience that prepares you for today s fast-growing cyber security and IT roles. Our learners have gone on to roles such as IT support, second line support, junior development, cyber security analysis and business analyst positions, working with companies across tech, logistics, public services and digital sectors. Complete the course and gain a guaranteed interview with a leading employer, helping you start your career protecting businesses, data and digital systems. Course Details Start Date: 13/04 Duration: 5 weeks Format: Online, practical workshops Schedule: Mon-Fri 9:45AM - 2:45PM What you ll learn Principles: Understand cyber security principles and core frameworks Threat Intelligence: Develop expertise to identify risks Testing: Conduct cyber security testing, identify vulnerabilities and implement controls Incident Response: Prepare for and respond to cyber security incidents Ethics: Understand legislation and ethical conduct within cyber security Professional Skills: Build professional skills and behaviours for the sector Protection: Gain practical knowledge to protect and secure digital environments Potential Roles & Starting Salaries: Cyber Security Analyst IT Support Technician Junior Penetration Tester SOC Analyst Eligibility To apply, you must: Live in the Sheffield area Be aged 19 or over Earn below the gross annual wage cap of £23,400 Not currently be undertaking other government-funded training Not be in the UK on a student, graduate, postgraduate, or sponsored visa, or as a dependent Cost This is a fully-funded course with no fees. Complete the training and gain essential cyber security skills.
